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AXIS 213 PTZ User Guide - Intelligent Security & Fire Ltd

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1. N AXIS 213 PTZ Network Camera x User oe gt al P S x NS About This Document This manual is intended for administrators and users of the AXIS 213 PTZ Network Camera and is applicable for software release 4 00 Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems would also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 http www opensource apple com apsl The source code is available from h
2. Please use the online help files for descriptions of Ey sisi option Pre trigger and Post trigger buffers A This function is very useful when checking to s and after a trigger e g 2 minutes before and Upload images checkbox under Event Typ to expand the web page with the availabl happened immediately before a door has been opened Check the dd Triggered When Triggered ions Note Buffer size up to 9 MB buffer maximum length of time of the pre post buffer depends on the imagesize and selected frame rate Include pre trigger buffer i immediately preceding the tr enter the desired length of stored internally in the server from the time Check the box to enable the pre trigger buffer and specify the required image frequency Include post trigger ontains images from the time immediately after the trigger Configure as for re trigger Note If the pre or fer is too large for the internal memory the frame rate will be reduced and individual image issing If this occurs an entry will be created in the unit s log file Continue mA ipioad unbuffered enable the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be a
3. 40 MaintenaNC eee reisseri ente teresia ee tAE SEUEN enii 40 SUPPOR e EE E E E EE E O TA S 41 Advanced ouuu sueusenge seid 2aeegrecendchae sreaude 41 Resetting to Factory Default Settings s 42 Connection Module aaa 43 Installing the audio equipment saaa aasa Qi a 43 1 0 inputs and outputs N TETTE 43 Video Out vist dt ecxetesexagawha eater ke een amp OTET E 43 Schematic Diagram Connection Module Q ere ere Terre 44 Troubleshooting evweseeeheseetaduut wee ctvcuvebugicde 1s eeweewreseetede ees 45 Checking the Firmware Oy er rer eres 45 Updating the Firmware amp error ere eer Tere 45 SUpport sides dcttataeeyeaes ig S E E TEE TEETE EO T 46 Technical Specifications s aaea dG tebintata siaa tesiak nri Eia 49 AXIS 213 Product Description Product Description The AXIS 213 is a full featured PTZ Network Camera for security surveillance and remote monitoring needs It has the ability to make real time full frame rate Motion J PEG video available on the network The AXIS 213 can optionally be equipped with a connection module with 2 inputs and 3 outputs which can be connected to external devices e g oO sensors and alarm bells Video can be viewed in 5 resolutions up to 704x576 The A in advanced scheduling tools which can be used to trigger on wt ent As the AXIS 213 is designed for use in security systems it is equipped aoe urity features such as IP address filtering and multilevel
4. 9 14 15 50 ARP and Ping 11 12 Audio 19 43 Audio Settings 19 AXIS Internet Dynamic DNS Service 13 AXIS IP Utility 10 AXIS Media Control 9 B Background color 26 Background picture 26 Backup 40 Banner 26 Banner link 26 Basic Configuration 19 Brightness 21 Buffer Size 34 N Buffers 34 xO C CGI links 27 lt Color Setting 21 Compression 21 Connection M odule 7 43 Control Button 42 Customize 26 D Date amp Time 19 20 37 Default 40 Default Viewer 28 DNS Configuration 38 DNS Server 38 Domain Name 38 E Event 32 N Event contain 20 Event Servers 20 32 Event Wbebap 33 External Vid o 30 AN ory Default 42 ile Sizes NTSC 51 ile Sizes PAL 51 Frame Rate 22 FTP Server 32 H Host Name 38 HTML Examples 19 28 HTTP API 27 HTTP Server 32 l Image Settings 19 IP Address Filtering 20 36 IR Light 6 L Layout 19 Live View 18 Live View Config 19 26 Logo 26 Logo link URL 26 Logs amp Reports 20 41 M Maintenance 20 N Network 20 37 Network Connector 6 Network Indicator 6 New Server Time 37 NTP Server 37 0 Operator 36 Output Buttons 15 28 Overlay Image 19 22 Overlay Settings 21 Own Home Page 27 P Pan Tilt Zoom Control Queue 17 Pan Tilt Zoom Controls 16 PHP 41 Pinout 40 Pinout I O connectors 43 Plain Config 20 Port Status 20 35 Ports amp Devices 40 Post trigger Buffer 3 Power Connector 6 Pre trigger buen PTZ Commands
5. Audio settings page Setting lower speed will reduce any break up in the sound but will also increase the transmission delay If running in Full Duplex mode try switching to Half Duplex mode Poor positioning of speakers and or microphone Relocate the speakers or microphone so that they do not point towards each other and or lower the volume Check the Internet firewall with your system administrator Check if you need to configure the default router settings For additional assistance please contact your reseller or check the product s support pages on the Axis Website at http www axis com techsup AXIS 213 Technical Specifications 49 Technical Specifications Detail Specification System Requirements Standard Internet TCP IP suite of Windows Linux UNIX Mac etc protocols Supported Web Browsers Windows Microsoft Internet Explorer 5 x or later and Mozilla 1 4 or later Linux Mozilla 1 4 or later Mac OSX Netscape 7 x or later or Mozilla 1 4 or later Q Audio Windows Microsoft Internet Explorer 5 x or later _ Installation Physical network connection using RJ 45 twistedg ai Me External connection module for audio video and nnectors optional Management Remote configuration and status using Web based tools Compression Motion J PEG as well as single snapshot J PEG es User controlled compression level Video Features Time stamp text overlay image overlay rotation Color control B W or color
6. Editor These scripts are configured into the file system of the 213 Note PHP is a server side scripting i both open source and cross platform You can obtain further information and a free do of the complete hypertext preprocessor software from the official PHP Website at http php net More Scripting Informati O Axis maintains a speci e for users and developers who want to create their own scripts at http wwwy axi com Using these pro ae scripts you can develop applications for event triggering alarm notification mail picture storage to FTP locations and many other functions The available commands and programming syntax is described in detail and several practical examples are available Detailed instructions on how to download complete scripts into the file system are also provided 42 AXIS 213 System Options Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings in which case a backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Note that Axis support will not assist with customized scripts For more information please visit the Developer pages at http www axis com developer Plain Config this function is for the advanced user All para an be
7. IP address has been 1 Move the AXIS 213 to an isolated ne or t one with no DHCP or BOOTP server Set changed by DHCP the IP address again using the ARP Piftg and 2 Access the unit and disable BOO DHCP in the TCP IP settings Return the unit to the main network The unit now affixed IP address that will not change 3 As an alternative to 2 if dyfamictP address via DHCP or BOOTP is required select the required service and then IP address change notification from the network set tings Return the unit in network The unit will now have a dynamic IP address but will notify you i Other networking problems Test the network cable from your workstation Cannot send notifications uploads alarms etc ination outside the local network Firewall protection The AXIS be configured to use a SOCKS server to reach networks on the other side of a Il proxy server Your AXIS 213 is accessible locally but ernally Firewall protection WS ernet firewall with your system administrator Default routers required if you need to configure the default router settings The Internet site is too hevi a script running on your web server to relay images from the AXIS 213 to the Internet loaded onnecting it to another network device then Ping that device A firmware TA A rescue firmware is running in the product First set the IP address using AXIS IP utility interrupted or the firmw re or ARP and Ping has in some other way been ees Then from a We
8. N Networking 10baseT Ethernet or 100baseTX F ernet TCP IP HTTP FTP SMTP NTP ARP BOOTP DNS UPnP SOC v 5 0 General 1 0 2 digital inputs and 3 rela s max 24V 0 1 A available on the connection module opti ccessory Pre Post Alarm Buffer Memory available o alarm up to 6MB image storage Security Multi user pas rotection IP address filtering Operating Conditions Temp 0 C to 40 C 104 F Humidity 20 80 RHG Approvals EMC EN55022 Class B FCC Part 15 Subpart B Class B EN550 8 A1 2001 Canada ICES 003 Class B E 2 2000 VCCI Class B NA 3 3 1995 A1 2001 C Tick AS NZS 3548 Approvals Safety 950 UL CSA AS SISIR FIMKO AC Adapter Metrics ight min max 4 33 5 12 Weight 1 55 Ib 700g excluding Sc10 130mm power supply amp connection XQ Width 4 09 104mm module Hardware ARTPEC 2 compression chip ETRAX 100 LX 32 bit RISC 100M IPS CPU 32 MB RAM 4 MB FLASH Optics Lens type 26x optical zoom 12x digital zoom Lens 3 5 MM 91 MM F1 6 F4 0 Focus region Wide 0 01 m to oo Tele 1 6 mto o Auto Manual Horizontal angle of view 42 Wide 1 7 Telephoto 50 AXIS 213 Technical Specifications Detail Specification Image Image Chip CCD y4 Interlaced CCD Total number of pixels NTSC 340 000 effective pixels PAL 400 000 effective pixels Horizontal Resolution NTSC 460 TV lines PAL 420 TV lines Vertical Resolution 350 TV lines S N Ratio 48 dB Q Shutter speed NTSC
9. Network oaoa N ORRE 9 AXIS Media Control AM ccce AG a 9 Manual Installation using AXIS IP Utility E E reer ere e 10 Manual Installation using ARP and Ping in WindoWs 005 11 Manual Installation using ARP and Ping Puno EEE 12 AXIS Internet Dynamic DNS Service A Corr EAE EE 13 Using the PTZ Network Camera nsus S AE AN 14 Accessing the AXIS 213 Q sit eO ATENE ERA EEEE Fe 14 Live VIeW Q be vio EA EAE 15 Configuring the PTZ Network Camera D eee Peeve er Ter re 18 Accessing the Setup TooA a RT E E Sete E A 18 Overview of the Setup QolS oes ccc ccc vel eax tdeuces datwes 19 Using the Setup T Q Daa E aa a a eaa Aad ee 21 Event Configuration 2 O MEE F E A A TE E 32 Event 00S PE Weed ETEA week etek Dr e thet wexedws cus oad 32 Event TENGA eet ea nee hee tee cde dete gee Sense Dendeeekeea 33 ma Seid E E e cesawees enor seed eee euseeas 35 System Options a hn eek thweas Poedcue ca keeaeeaedade dee bee es bendeees 36 SOCUGIDV soc recuseeeus duc eacvedusdt dan eensbas dint etereesweceess 36 Date amp TIME adcecccseneseesbescaanredeedss Asbed RNE DEEA RENA 37 Network TCP IP Settings noaua uaaa 37 Network SOCKS crevne cuts Ovens tulumiwieventenieeiwhud due Ose 39 Network SMTP email 00 ieetiaus eee ceted oe eee between ee 39 Network UPNP oi ccc cece cece eee eee nent eee bnennn ang 39 4 AXIS 213 Ports amp devices 1 0 Ports tvisttievrrwortedewes weds Castuee sue os
10. User access control is enabled by default the administrator sets the root password on first access Other users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to thye View page as described below Users the user list displays the authorized users and ac evels Viewer Provides the lowest level of access which only allows the wSer access to the Live View page Operator An Operator can view the Live View page create and modify t types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages Administrator An administrator has unrestricted access to the S and can determine the registration of all other users S User Settings check the corresponding chec es to enable e Anonymous viewer login allows ny viewer direct access to the Live View page e Anonymous PTZ control odin Ows any viewer access to the Pan Tilt Zoom controls ee We View page IP Address Filter The admini can add up to 256 IP address ranges or single IP addresses to the Allowed IP esses list If the IP address filtering checkbox is checked the AXIS 213 wil allow access to requests coming from the IP addresses in the list 4 See the IP address ANAN help files for information on how to add IP address ranges The users HAE i P addresses need to be specified in the user list with the appropriate rights User Operator or Administrator Refe
11. balange exposure control shutter speed night vision and backlight compensation Settings for auto focus noise reduction and image off set Q Audio Administrator Operator D Tools Settings Options Descripti Audio settings Server settings Audio mod r of clients echo cancellation and noise cancellation Volume settings Volume at Mic input sensitivity Client settings mute Cy ute microphone connection speed settings Live View Config A dministtatdr Operator Tools Settings obi Layout eM Vag ures add custom links manual trigger buttons IR light button IR filter button and manua ontrol buttons to the Live View page Pte Sale set your preferred method of viewing moving images HTML Examples AND ideo from your AXIS 213 PTZ Network Camera to your own Web site or save an HTML page on your local hard disk to display live images from the AXIS 213 PTZ Configuration Administrator Operator Tools Settings Options Description Preset Positions Define and save preset positions for quick access to certain camera views Sequence Mode Guard Tour where the AXIS 213 can rotate through the preset positions in a set order or randomly Limits Set Pan Tilt Zoom and Focus limits to restrict the viewing areas Set the speed for camera movement Advanced Pan Tilt Zoom control queue settings 20 AXIS 213 Configuring the PTZ Network Camera Event Configuration A dministrator Operator Tools Settings Options
12. clearer against bright background Notes If configured Khris under Live View Config Layout IR Buttons the viewer is able to switch the IR Gena IR filter on and off directly from the Live View page e In certain situations the white balancing system will not operate effectively Problems may occur if the image contains no white color at all or if the dominant color is not white In these circumstances the white balance may incorrectly be based on another visible color in the image and colors may become distorted A pale background picture with reddish or blue foreground objects is very symptomatic of this condition In such cases it is recommended that a fixed white balance setting is selected 24 AXIS 213 Configuring the PTZ Network Camera Image Settings e Auto focus enabled default setting e Noise reduction sets the level of noise reduction in the image i e sharpens the image Setting the noise reduction to high will cause a drop in frame rate fps Image Offset To eliminate a black border or black lines on the image on t nee page change the horizontal or vertical position of the image by changi offset and Y Offset values Please use the online help files for more informati RO Audio You can customize the audio l i j E AXIS a IS 213 PTZ Network Camera Live view Setup Help settings to suit your requirements Cy a Go to Setup Audio to open the Qi id OYE fbe F enable su
13. it may cause radio interference Install and use the equipment according to the instruction manual Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard 1998 AS NZS 3548 Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for echnical or typographical errors and res right to make changes to the product af nuals without prior notice Axis Communications B no warranty of any kind with regard to the material contained within this document including not limited to the implied warranties of merchantabitity and fitness for a particular purpose Axis ications AB shall not be liable nor responsible for al or consequential damages in connection with t rnishing performance or use of this material Tradem owledgments ae e Boa Ethernet IBM Internet Explorer acintosh Microsoft Mozilla Netscape Navigator dows WWW are registered trademarks of the Implementers orporation Axis Communications AB is independent of Sun Microsystems Inc Axis Customer Services Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the I
14. mera Kles S Scripting Plain Config strator Notification of IP address Register unregister for AXIS Internet Dynamic DN Specify HTTP port and network traffic preferences Specif ySOC er to use when communicating with hosts on the other side of afi oxy server Specify teost names or addresses for your primary and secondary mail servers in ields provided to allow the PTZ Network Camera to send event and error maik messages to predefined email addresses Network PTZ Camera includes support for Universal Plug and Play UPnP able UPnP enabled by default and enter a user friendly name for the AXIS 218 Configure the 2 digital inputs and 3 relay outputs supported by the AXIS 213 Maintenance functions to restart the PTZ Network Camera restore settings upgrade the firmware backup the parameters and restore to previous settings Troubleshooting guide generate server report always attach the Server Report when contacting your support channel Axis Support Services information Generate Logs all log information is shown in one file Reports important information about the server s status and a parameter list the unit s parame ters and current settings This powerful function allows users to customize and use their own scripts to create specialized applications Plain config allows direct access to all the configurable parameters Settings Options Description About Third Party Software Li ice
15. mode if there is a firewall between the PTZ camera and the FTP server HTTP Server used for rn ion messages Descriptive name of your choice used saved images URL AS User Name and Password to HTTP server e Proxy address Proxy port if required Q Proxy User Name and Password if required ha eel notification messages Descriptive name of your choice TCP Server NS User Name and Password to TCP server Port number e g port 80 For details on each setting please refer to the online help files which are available from each web page Note Pre trigger and Post trigger buffers will be lost if the connection to the event server fails When the setup is complete the connection can be tested by clicking the Test button the connection test will take approximately 10 seconds AXIS 213 Event Configuration 33 Event Types An Event Type is a set of parameters describing how and when the PTZ Network Camera is to perform certain actions Example If somebody passes the connected camera and an event has been configured to act on this the PTZ Network Camera can e g record and save video images to an FTP server or send a notification email to a pre configured email address with a pre configured message Triggered Event A Triggered event is activated from e g e a switch doorbell connected to an input port on tndpr2 Wetwork Camera e lost signal from the camera e a manually activated action e g
16. set and modified from this page help is available from the stand e pages Resetting to Factory Default Settings a P To reset the AXIS 213 to the original default s go to the System Options Maintenance web page described in Mainte on page 40 or use the control button on the AXIS 213 as described nou Using the Control Button Follow the instructions below to re XIS 213 to factory default settings using the Control Button 1 Switch off the AXIS a Noni the external power supply j 2 Using a suitably poin ect press and hold the Reset button while you reconnect the power 3 Keep the Reset 4 Release the R N Note Resetting opn default settings using the Reset Button will cause all parameters including to the IP a be reset Refer to Maintenance on page 40 for other methods that do not reset the IP addr AXIS 213 Connection Module 43 Connection Module The connection module connects to the camera and is configured and controlled via the camera s user interface The Connection module is an optional accessory providing the following e audio in out e video in out e 3 relay outputs e RS 232C Serial Pt e 2 digital inputs Installing the audio equipment x 1 Connect a microphone not supplied to the Audio ket 2 Connect a loudspeaker not supplied to the AT socket amplified speakers only ww I O inputs and outputs The I O inputs outputs are used in applicati or e g event triggering t
17. 1480 000 to 1 60 to 1 1sec PA 1 80 0 to 1 50 to 1 1 sec White balance A manual Hold current Digital video resolutions PAL 768x576 at up to 25 fps r 704x480 at up to 30 fps Mechanisms Minimum illumination lux at 1 30 s in normal mode A and no light at all in IR mode with integrated IR lighting Night mode Infrared lighting LEDs 4 Effective lighting range gt 3m 9 8 ft Infrared cut filter Power driven insertion removal normal mode night mode Pan 340 degrees Tilt 10 90 degrees ceiling mount x 90 10 degrees desktop ae Pan 1 to 90 s Tilt 1 to 70 s Preset positions 20 preset positions Lens fi ount diameter 37 MM pitch 0 75 MM Power D nal power supply included In 230 110V AC 50 60Hz Out 13VDC 1 8A Complimentary Sof we Media Control AMC Activex Optional component software required for AXIS IP Utility Windows Microsoft Internet Explorer installed installation Available from automatically on first use http www axis com Axis Chipset bo Axis renowned chipset technology is built upon an open architecture that is streamlined to provide device connectivity independent of any file server AXIS 213 is driven by a powerful AXIS ETRAX 32 bit RISC processor and includes the AXIS ARTPEC 2 which is a dedicated digital video surveillance compression chip AXIS 213 Technical Specifications 51 Detail Specification Connection Module Full duplex audio Audio data encoded in optional ac
18. 27 Pulse 15 28 R Referrals 36 Reset Button 6 Resolution 21 Restart 40 AXIS 213 Index 53 Restore 40 Rotate Image 21 S Scheduled Event 32 35 Scripting 20 Security 20 36 Security Users 36 Sequence Mode 15 3 Q Serial Number 6 Services 37 QN Setup Tools SMTP 20 Hy Snapshot 15 t Overview 20 Options 20 36 CP Server 32 TCP IP 19 20 Text color 26 Time Mode 37 Triggered Event 32 33 Troubleshooting 45 U Upgrade Server 40 UPnP 20 39 User 19 36 User Defined Links 27 User List 36 V Video amp Image 19 Video Inputs 6 Video Stream 22 View Size 15 AXIS 213 User s Manual Part No 22582
19. 3 Configuring the PTZ Network Camera 23 Overlay image limitations e If the image overlay and text overlay are larger than the video image no overlay will be displayed When also using a text overlay this will occupy 16 pixels in height and as many in width as the video image Please consider this when configuring the overlay image e If the overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e the entire image is always displayed The maximum overlay image size supported by the AXIS 213 is the same as the maximum image resolution See Tech nical Specifications on page 46 Please use the online help files for more information Q amp S Advanced Loa Camera To optimize the lighting settings accordin aur requirements modify the following settings under Lighting Conditions SSS e White balance the white balancing s S in the AXIS 213 can automatically detect white in the i d intelligently use this as a reference for other colors e Exposure control this settin to adapt to the amount type of light being used If set to Manual Sle the desired Shutter speed from the drop down list e Night vision set the IR Yo on or off and click the Use IR Lamp button to light up the IR lam he front of the camera The lamp will automatically switc fter 8 hours e Backlight com this setting is used to make the subject appear
20. Description Instructions Event Servers Event Types Port Status System Options Administrator General Instructions Shows the status for t Devices under System Specify destinations for uploaded image files and or notification messages from the PTZ Network Cam era FTP servers and HTTP servers are intended for saving image files and HTTP servers and TCP servers are intended for receiving notification messages Set the PTZ Network Camera to act on Triggered or Scheduled Event Types e g to upload images to a specified destination when an alarm is activated or at a set time he inputs and outputs connected to the PTZ Nerney see Ports amp Options A Tools Settings Options Description Security Users Access to the PTZ Network Conable to defined users only max imum of 20 The administrator has tricted access to the Setup tools and determines rights for users at 3 levels Administrator Operator Viewer IP Address Filter Once enabled only the IP esses shown in the list of allowed addresses will be permitted to access t etwork Camera All others will be blocked Date amp Time Define the date and time settings for your P ork Camera manually or automatically Network TCP IP Specify IP address ation DNS configuration Host Name configuration Ports amp Devices Maintenance Support Advanced About Admini Tools yR Reports SOCKS SMTP email UPnP 1 0 Oy PTZ Net
21. This will not change the resolution of the image not available in id ode The Output buttons contro an output directly fro mS G View page Output i These buttons are configured under Setup onfig Layout soa Q Pulse click this button to activate the port f utput 2 g to switch on a light for 20 seconds 00 Active Inactive click these buttons to ma P y start and stop a connected device e g switch a light on ined period of time These buttons start stop the Sequenc O Setup Live View Config Sequ the view from preset positions de This mode is created in ode and automatically displays ntervals misga The Action buttons vig afetn directly from the Live View page These buttons are configured under Setup Live View Config Layout Click these ie to ally start and stop events Snapshot Use the Snapshot Hutto n to capture a snapshot of the image currently being displayed in the window Right click on the image to save it in J PEG form computer The AMC viewer Nah vailable in Microsoft Internet Explorer only See AXIS Media Control elles hace 9 for more information The AMC viewer toolbar we the follo ttons ml buttons start and stop the live video stream A Snapshot button takes a snapshot of the currently displayed image The gt Snapshot function and the target directory for saving snapshots can be configured from AMC AXIS Media Control which is available from the Windows Control Panel Inter
22. a defined period e Active Inactive displays one for each action on off IR Buttons Check the checkbo r Show IR light button and Show IR filter button to enable buttons on v ew page for switching the IR filter and IR lamp on and off AMC Settings Unc Or to remove the AMC Axis Media Control viewer toolbar under the i Q e live view page Default Viewer QA Browser select the appropriate radio button to define your method for viewi oving images depending on your Web browser and settings Please use thon ne help files for details HTML Examples You can add live video from your AXIS 213 to your own web site The AXIS 213 can send Motion J PEG to up to 20 simultaneous connections although an administrator can restrict this to fewer AXIS 213 Configuring the PTZ Network Camera 29 Enter the Image Type Image size and Optional settings to suit your Web page and click Update Copy the source code as displayed on the HTML examples page and paste it into your own Web page code Please use the online help files for more information 30 AXIS 213 Configuring the PTZ Network Camera PTZ Configuration Preset Positions A preset position is a pre defined camera view than can quickly and easily be viewed From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name This camera position is then s
23. ation There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space This can occur when trying to use a larger image buffer th ering the frame rate or the upload period Configuring e g pre buffers hi res images high mance of the AXIS 213 Slow performance may be caused by e g network traffic many users with access to ually available Try low m Me tc will reduce the perfor unit low performing client use of features vent handling Image rotation In Display Properties configure your di to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on N will produce dithering artifacts in the image S d microphone are correctly connected PC sound card sp the Mute Loy ob pressed Check that the volum i volume out settings are correct ected all cabling is The Post C t Length set in the proxy server is too low Set the value of the Post Con tent Le Our proxy server to 1MB or more You may need to contact your system admini to do this In nfiguration Check the setting in the camera s Setup pages rd does not support full duplex For information on how to check if your sound ports full duplex please visit www axis com and see the support section for Axis 00 many users clients connected Try limiting the number of clients allowed to connect Low bandwidth Reduce the Speed setting on the
24. aved as a preset position position when the preset sname 7 4 ee is selected from the Preset positions drop down list Preset positions can be selected in Live View from events and in Sequence mode One position can be set as the E p Home position which is readily zin s Preset Positions Preset Postion Setup Configuration The AXIS 213 will take the exact Q accessible by clicking on the H button in both the Preset Position Setup window and the Live Viggo The position s name will have H added e g Office Entrance H x Sequence Mode The Live View page can be Gove to rotate through the selected preset positions in a set order or randoml Select the desired pr ears ions and enter the time in seconds to display each position up to 52 ey Click Save Th oC buttons will appear on the Live View page to enable the 09 iewer to start and stop the sequence mode Limits Define the pan tilt zoom and focus limits for the AXIS 213 Movements to the left and right up and down can be restricted to narrow the area under surveillance The near focus limit can be set to avoid focusing on objects too close to the camera AXIS 213 Configuring the PTZ Network Camera 31 Move speed sets the speed of the camera s Pan Tilt movements The default setting is maximum speed Advanced PTZ Control Queue The administrator can set up a queue for the PTZ controls Once set up the PTZ Control Queue button
25. avior e the system time o e Default The Factory ae on should be used with caution Pressing Note The oot Magee will also be reset to the password saved in the backup file Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi configurations or for firmware upgrades AXIS 213 System Options 41 Support The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query View Information The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis suppen gays Configuration N e Log Level for Log Files from the drop down list selec the level of infor mation to be added to the Log file one e Log Level for Email from the drop down list select the level of informa tion to send as email and enter the destination il address g Advanced S Programming Script Editor Administrators and developers wishing to create a special level of customization within their ations can create their own programming scripts using the embed based Script
26. b browser access the unit and download the latest firmware to the prod uct see Updating the Firmware on page 45 No images are displayed in the Web interface Problem with AMC To enable the updating of images in Microsoft Internet Explorer set your Web browser to Internet Explorer only allow Activex controls Also make sure that AXIS M edia Control AMC component is installed on your workstation 48 AXIS 213 Troubleshooting Installation of additional ActiveX component restricted or prohibited Video Image Problems Image too dark or too light Black borders around the video image Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display incorrectly configured on your workstation Audio problems No sound from the audio mod ule or from a PC trying to access a web page containing audio content No audio signal from PC to the audio module when passing a proxy server No full duplex function Poor performance Whining Ta sound from speakers feedback The audio module works locally but not externally Se products Configure yourAXIS 213 to use a Java applet for updating the images under Live View Config Layout Default Viewer for Internet Explorer See help files for more information See the help files on Video amp Image Settings Adjust the X and or Y offset under Video amp Image Advanced See the online help files for inform
27. ced File Naming amp Date Ti rmats in the help files for information on how to create your own file formats Network TCP IP S IP Address Configuratigh the IP address of the PTZ Network Camera can be set automatically via D a fixed IP address can be set manually A host name can be used and there ions for setting up notification of changes in the IP address Note Automatic IP address assignment via DHCP may lead to the situation where the IP address is changed and you lose contact Configure the options for notification of IP address change under Services to receive notification from the PTZ Network Camera when the IP address has been changed Alternatively if your DHCP server can update a DNS server you can access the AXIS 213 by host name which is always the same regardless of the IP address 38 AXIS 213 System Options Auto Configure Link Local Address is enabled by default and assigns the AXIS 213 with an addi tional IP address for the UPnP protocol The AXIS 213 can have both a Link Local IP and a static DHCP IP address at the same time these will not affect each other See Network UPnP on page 39 DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the erver settings provided by the DHCP server Click the View button to ey rent settings Use the following DNS server address enter the des
28. cessory e ADPCM format at 32kbps 8 kHz sampling G 726 ADPCM format at 24kbps 8 kHz sampling G 726 PCM LL law format at 64kbps 8kHz sampling G 711 Data sent using HTTP Microphone Input 1 40mVpp PC type Line Out Unbalanced max 2 6Vpp Maximum number of users audio 10 on local area WO RS 232C 9 pin D SUB serial connector N Composite video in out amp 2 digital inputs and 3 relay outputs max 24 0 1 A Metrics Height 0 9 23mm Width 260 A Length 5 08 129mm The AXIS 213 delivers the following file sizes PAL spect ratio corrected PAL Resolution Min Max KB lt Resolution Min Max KB 4CIF 4CIF Quad 704x576 10 300 EG 768x576 11 330 2CIF expanded 704x576 10 250 IF expanded 768x576 11 270 2CIF 704x288 5 150 2CIF 768x288 5 5 160 CIF CIF Quad 352x288 2 5 8 CIF CIF Quad 384x288 2 7 90 QCIF 176x144 1 20 QCIF 192x144 1 1 22 The AXIS 213 delivers the follow e sizes NTSC NTSC NTSC aspect ratio corrected Resolution in Max KB Resolution Min Max KB 4CIF 4CIF Quad ow 8 250 4CIF 4CIF Quad 640x480 7 230 2CIF expanded 704x 8 200 2CIF expanded 640x480 7 180 2CIF Q 4 125 2CIF 640x240 3 5 110 CIF CIF Quad 0 2 70 CIF CIF Quad 320x240 1 8 60 QCIF N 6x120 0 8 15 QCIF 160x120 0 7 14 52 AXIS 213 Index Index A About 20 Action 32 Action Buttons 15 28 Active Inactive 15 28 ActiveX Controls 14 Administrator 18 36 Alarm 20 32 43 AMC
29. configuration tools C D Setup Configuration AXIS AXIS Pe Camera Live LA Help avorites Tools Help ic Configuration Basic Configuration Instructions f ie usin 1 Users at which 2 TCP IP e numbered sho 3 Date amp Time th 7 4 Video amp 4mag ta that th 5 Audio her settings ai i g are version gt Video amp Software version 4 00 uQ gt ws nfig ofifiguration XY ent Configuration ystem Options About AXIS 213 Configuring the PTZ Network Camera 19 Overview of the Setup Tools Basic Configuration the links under Basic Configuration are shortcuts to the necessary basic settings the first time the unit is configured Tools Settings Options Description Instructions General Instructions Users See System Options Security Users below TCP IP See System Options Network TCP IP below Date amp Time See System Options Date amp Time below Q Video amp Image See Video amp Image Video 1 4 below NN Audio See Audio Audio Settings below o Video amp Image Administrator Operator Tools Settings Options Description Image Image Settings Basic image settings Resolution ma color settings rotate image Overlay settings places an oye logotype in the video image Video stream setting to KA A stream display time Overlay Image An overlay image is e g a company logo added vi Ki image Advanced Camera Settings for white
30. dio configuration page for audio Aa A Audio mode Full duplex Tam and Listen simultaneourly Select Enable Audio and select the Prze e sA Audio mode according to oO ii application This can be E S e Full Duplex y e Half Duple N ants Ony for Half duptax sequencer and improves speech quality e Simplex e Simple en Enter the m r of clients that will be abl to access the application at any one time Use this setting to limit access if you have limited bandwidth Send the sound from the active client to all other clients if you are using Half Duplex mode this option can be used to send audio from the client currently transmitting to all the other clients and not just to the server end AXIS 213 Configuring the PTZ Network Camera 25 When using Half Duplex mode the Push To Talk button will be visible Select the mode to use for this button Selecting Toggle means that when the button is pushed it will remain so until pushed a second time Instant means that the button will remain active pushed until released Optimize the sound by enabling or disabling slope filter line echo cancellation acoustic echo cancellation depending on your application Set the level of noise reduction using the Noise canceller aa nd Noise canceller I O gain settings Adjust the Volume Settings settings for Volume in Volume ic input sensitivity to a suitable level depending on your application Adjust th
31. e Client Settings for the connected speaker and mjigjophone Please use the online help files for more information 26 AXIS 213 Configuring the PTZ Network Camera Live View Config Live View Layout Select Use Axis look to customize the features on the AXIS 213 Live View page to suit your requirements The following settings can be customized e Background color the color behind the text and images on the page e Text color all text on the page e Background picture e Banner shown at the top of the window e Banner link URL to a web address e Logo e Logo link URL e Title shown above the video stream e Description description bel the a stream i A e Show setup link if you the Show setup link t for the AXIS 213 accessible by enter e e full path Basic Cor udio Live View Config I show ass PTZ Configuration Event Configuration System O About AXIS 213 PTZ Network Camera Live view Setup Help Live View Layout Use Axis looh nfiguration Video amp Image Use custom settings User Defined Links Config ink 2 a egitink C Jin UR tor vab link veb link ptions S aes IR Buttons Show If h i F show iR filter button AMC Settings Show viawar toolbar Default Viewer for Motion JPEG in Internet Explorer for Windows View amc atiek java applet stil image fault Viewer for Motion JPEG in Other Browsers Viewe
32. e click the setup exe file and follow the on screen instructions to install the software on your computer Follow these instructions to set the IP address manually usi as IP Utility Acquire an unused IP address for Connect a standard RJ 45 network Connect the power to the AXI Q SetiP ViewHomePage Ext your AXIS 213 AXIS IP Utility detects the subnet your computer is connected in The AXIS 213 must be installed on the same subnet cable to your AXIS 213 and connect it to the network 213 Start AXIS IP Utility on yag computer 5 Enter the serial number N The serial number MAC addr is located on the label on the AXIS 213 6 Enter the IP a uired for your AXIS 213 and click Set IP 7 When pro y AXIS IP Utility restart the PTZ Network Camera by disconnecti d reconnecting the external power supply 8 A mes onfirming that the IP address has been set will be displayed click OK 9 Click View Home Page to access the AXIS 213 Web pages 10 Enter a password for the root user administrator 11 If required accept the installation of AMC onto your workstation See AXIS Media Control AMC on page 9 for more information 12 The installation is now complete proceed to Using the PTZ Network Camera on page 14 AXIS 213 Installing the AXIS 213 11 Manual Installation using ARP and Ping in Windows Follow these instructions to assign a unique IP address to your product f
33. ects the speed of the local network segment 10BaseT 100BaseTX Ethernet Output Input Connector For connection of the connection module cable See below for information Power Connector For connection of the PS K power adaptor included The Reset Button is located on the underside of the unit This button is used to restore the factory default settings as described in Resetting to Factory Default Settings on page 42 or to install the AXIS 213 using AXIS Internet Dynamic DNS Service on page 13 The Serial Number is located on the label on the underside of the unit AXIS 213 Product Description 7 Optional Accessory Connection Module The connection module provides the physical interface to 3 relay outputs 2 digital inputs audio in out video in out and the RS 232C Serial port See Connection Module on page 43 for more information RS 232C gt 3 Relay Outputs me 2 Digital Inputs Q Connector to AXIS 213 8 AXIS 213 Installing the AXIS 213 Installing the AXIS 213 Please observe the following before installing the AXIS 213 PTZ Network Camera e This product is designed for indoor use or locations where it is protected from rain and moisture To operate the camera in these conditions use the outdoor housing accessories Do not use strong or abrasive detergents when cleaning the casing Use a mild detergent and wipe gently e Never position the camera directly towards the sun or othe
34. erver connected to the network XN e An Internet connection that does not require a proxy Server for HTTP access Installation Procedure Please note that this procedure will send the AXIS 213 s IP address firmware version product type and serial number to the Axis Internet Dynamic DNS S rvice No personal information will be transferred XN 1 Connect the AXIS 213 to your local ne g using a standard RJ 45 network cable 2 Optionally connect the comer li to the camera 3 Connect the power to the PTZ Network Camera 4 Wait 60 seconds and using the underside of the PTZ 5 Visit www axiscam n e you will be guided through the remainder of the installation eens serial number of your product ready and follow the instructions on th n bly pointed object push the reset button on The serial number M A Z S N is located on the label on the underside of the AXIS 213 6 Entera p d for the root user administrator 7 If required accept the installation of AMC onto your workstation See AXIS M edia Control AMC on page 9 for more information 8 The installation is now complete proceed to Using the PTZ Network Camera on page 14 14 AXIS 213 Using the PTZ Network Camera Using the PTZ Network Camera The AXIS 213 can be used with most standard operating systems and supports Microsoft Internet Explorer 5 x or later Netscape 7 x or later and Mozilla 1 4 or later Note To be able to vi
35. ew streaming video in Microsoft Internet Explorer you must set your Web browser to allow ActiveX controls and also allow that AXIS Media control AMC is installed on your worksta tion For more information see AXIS M edia Control AMC on page 9 Q Accessing the AXIS 213 gs ts e Navigator 1 Start a Web browser Internet Explorer Mozilla Ne 2 Enter the IP address or host name of the AXIS 213 in the Location Address field of your Web browser 3 Enter the user name and password set by the administrator 4 A video image is displayed in your Web browser File Edit View Favorites Tools Help Notes C User functions in the AXIS 213 may been customized to meet the speci 2 requirements of the application conse quently many of the exam fpl tions in this section may seh those displayed in your LO If the AXIS 213 i oleacei upright on a desktop the image be rotated Go to Setup Video amp Image and set Rotate image to 180 degrees IRIS Close Oper Auto Ina BLC on BLC off FOCUS Near far Ano Focus IR light on IR light off 200M vide Tele IRCF on IRCF of AXIS 213 Using the PTZ Network Camera 15 Live View The following provides an overview of each button on the Live View page If the AXIS 213 has been customized the buttons will be displayed accordingly Sige ise To resize the displayed image click the View Size buttons wla oa half size x12 full size x1 x2 or x4
36. from an action Ah in the web interface e on restart reboot after e g power loss How to set up a triggered event This example describes how to set the PTZ Netw amera to upload images when the main door is opened Click Add triggered on the Event ppoe Enter a descriptive name for Ho e g Main door Set the Priority High meus Ow see online help files e WN FF Set the Respond to Trigger meters when the event is to be active e g only after office hou 5 Select the trigger alter ive from the Triggered by drop down list e g an Input port WR nected sensor if the door is opened 6 Set the When Triode parameters i e set what the PTZ Network Camera is to do if the mas r is opened e g upload images to an FTP server T 34 AXIS 213 Event Configuration 7 Click OK to save the Event in the Event Types list AXISA AXIS 213 PTZ Network Camera Live View Setup Help gt Basic Configuration Event Types 2 Event Type List gt Video amp Image Name Status Enabl Priority Trig Sched Actions Audio gt Live View Config gt PTZ Configuration Event Configuration Instructions Event Servers Event Types Motion Dataction Add triggered Add scheduled Copy Modify Remove le Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notificatio Hn HTTP notification Tn TCP notification P PTZ preset IS IR sensor Port Status gt System Options About
37. g to the Internet Network UPnP Universal Plug and Play The PTZ Network Camera includes support for Universal Plug and Play UPnP in Windows Millennium and Windows XP UPnP is enabled by default 40 AXIS 213 System Options Note UPnP must be installed on your workstation To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Net working Services section Click Details and then select UPnP as the service to add Ports amp devices 1 0 Ports The pinout interface support and the control and monitoring functions are described in the section on the Connection Module on page 43 Maintenance QN e Restart The unit is restarted without changing t ofthe settings Use this S method if the unit is not behaving as expected e Restore The unit is restarted and most current settings are reset to factory default values The settings that will not b are as follows the boot protocol DHCP or static S the static IP address e the default router the subnet mask Q this button will reset all PTZ Network Camera s settings to the factory default values ao IP address Upgrade Server See NO the Firmware on page 45 b Backup click the tton to take a backup of all of the parameters and any user defined script cessary it is then possible to return to the previous settings if the settings ar ged and there is unexpected beh
38. ime lapse recording alarm notification via storage to FTP locations e Input e g a doorbell If the doorbell is pressed the state changes and the input will be active shown under Evet Configuration Port Status e Output e g an alarm device an be activated from Output buttons from the Live View page or as an ac to an Event Type The output will show as active under Event Configurati rt Status if the alarm device is activated 0 hii Alarm In 1 2 gt to GND to activate or leave floating unconnected to deactivate Alarm GND Alarm Out i output electrical connection between A and B Non active output no 1A 1B 2A 2B connection between A and B Imax 100mA VMax 24V Video Out Via a standard BNC connector this output allows the AXIS 213 to be connected directly to traditional CCTV systems Video In and RS 232C can be configured under Plain config for use in advanced applications see System Options Advanced Plain Config Intended for advanced users only 44 AXIS 213 Connection Module Schematic Diagram Connection Module Alarm In 1 ea Alarm In 2 Alarm In 2 GND Alarm Out 2B Alarm Out 3A Alarm Out 3B I i j i i 1 i i 3 3V i j Alarm In 1GND_ j i i i i I 1 i i L AXIS 213 Troubleshooting 45 Troubleshooting Checking the Firmware The firmware is software that determines the functionality of the AXIS 213 When
39. ired D the following server by specifying e Domain name enter the domain s to search AXIS 213 Multiple domains can be separa name is always the first part of a Fully i ver is the host name in the Fully Qualifi r the host name used by the semicolons The host d Domain Name e g myser omain Name myserver mycom e Primary DNS server enter the IP ss Of the primary DNS server e Secondary DNS server will if the primary DNS server is unavail able instead of an IP address The host name is usually the same as the assigned DNS of a Fully Qualified Domain Name and is always one word with no period Forexjample myserver is the host name in the Fully Qualified My mpany com Domain Name mA For more niony ease refer to the online help files Services Options for notification of IP address change if the IP Address for the PTZ Network Camera is changed automatically eg by DHCP you can choose to be notified Click Settings and enter the required information AXIS Internet Dynamic DNS Service If the AXIS 213 PTZ Network Camera has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes the service is updated to reflect the change Check the box to enable disable automatic updates AXIS 213 System Options 39 The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed To do this clic
40. ith a unique IP address from a computer on your network as follows 1 Acquire an unused IP address for the AXIS 213 from your network administrator 2 Connect a standard network cable to your AXIS 213 and connect it to the network Q 3 Locate the serial number M AC Address S N found o t el on the AXIS 213 Syntax arp s lt IP Address gt lt MAC Address gt ey ping s 408 lt IP address gt Example XS arp e 192 168 0 125 00 40 8c9 amp 8 30 00 temp ping s 408 192 168 0 125 4 Connect the power to the AXIS 213C 5 Close the ARP Ping session o Rly from 192 168 0 125 or similar is displayed approximately 10 conds 6 Start a Web browser and om address in the Address Location field 7 Press Enter C 8 Enter a password for th toot user administrator 9 mia Forpet proceed to Using the PTZ Network Camera ora 0 Y ws T AXIS 213 Installing the AXIS 213 13 AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service provides a one click procedure that makes the AXIS 213 available on your local network and over the Internet On installation the AXIS 213 will receive a URL web address which can then be used to access it The PTZ Network Camera can be unregistered from the service at any time Please visit www axiscam net for more details on AXIS Internet Dynamic DNS Service Requirements To use the AXIS Internet Dynamic DNS Service the following is eG e A DHCP s
41. ity Windows AN ge 10 Manual Installation using ARP and Ping in Windows EO Dage 11 Manual Installation using ARP and Ping in UNIX Linux on page 12 AXIS Internet Dynamic DNS Service Gn on page 13 Notes n N The AXIS 213 has a default IP address 192 168 0 90 DHCP is enabled by default e The installation description is also available in German 2 Spanish and Italian in the AXIS 213 Installation Guide a AXIS Media Control AMC x AXIS Media Control AMC an Activex component required for Microsoft Internet Explorer which is installed autdpatically on first use AMC must be installed f SS upport and for viewing live images in Microsoft Internet Explorer If yo Ss ifig environment restricts additional software components you can cour your AXIS 213 to use a J ava applet for updating the images applies to vi ages not audio See the online help files under Live View Config Layou garit Viewer for Internet Explorer Or use another supported Web browser Once AMC is installed the AMC viewer toolbar will display the audio controls and additional video controls 10 AXIS 213 Installing the AXIS 213 Manual Installation using AXIS IP Utility AXIS IP Utility is a Windows software application that installs the AXIS 213 to your local network using a static IP address Download the AXIS IP Utility software to your computer free of charge from the Support pages at http www axis com techsup software Doubl
42. k Settings and follow the instructions For more information please refer to the online help files HTTP The default HTTP port number port 80 can be changed to any port within the range 1024 65535 This is useful for e g simple security port mapping Network Traffic N The default setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the conn gtion speed by selecting it from the drop down list 10BaseT Half Full Duplex 100BaseTX Half Full Duplex Maximum bandwidth Specify in Mbit s or kbit s ximum bandwidth that the PTZ Network Camera is allowed to use on your ne This is a useful function when connecting your PTZ Network Camera to or heavily loaded networks The default setting is Unlimited For more information please refer to the gehen files Network SOCKS D SOCKS is a networking proxy pro SOCKS server to reach network functionality is useful if the behind a firewall but notifi destination outside the Network SM ail Simple Mail Tra Protocol Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the PTZ Network Camera to predefined addresses via SMTP The AXIS 213 can be configured to use a he other side of a firewall proxy server This twork Camera is located on a local network s uploads alarms etc need to be sent to a ork e
43. lows for a smooth hen of the camera s position whilst clicking on the arrows aNg wo ends of the bar cause a stepped incremental change Down It is also possible to click directly in the image to steer the camera in the desired direction AXIS 213 Using the PTZ Network Camera 17 Pan Tilt Zoom Control Queue This means that the time the user is in control of the PTZ settings is limited and that a queue of users has been set up Use the buttons to request or release control of the Pan Tilt Zoom controls PTZ Control Queue Status in queue Position in queue Time remaining J seconds Request control The Pan Tilt Zoom Control Queue is set up by the sins ire Configuration Advanced PTZ Control Queue 18 AXIS 213 Configuring the PTZ Network Camera Configuring the PTZ Network Camera This section describes how to configure the AXIS 213 and is intended for the administrator who has unrestricted access to all Setup tools and Operator who has access to Video amp Image Live View Config and Event Configuration See the section on Security on page 36 for more information on user access control The AXIS 213 is configured under Setup from a standard browser Accessing the Setup Tools AN Follow the instructions below to access the Setup Tools froma Web browser 1 Start the Web browser and enter the IP address or domain name of the AXIS 213 in the location address field 2 The Live View page is now displayed
44. mp Devices Rel problems to Axis support staff by logging in to your private support area Maintenance v Support Support Overview sit Hhe Axis Support Web at www axis com techsup gt Logs amp Reports Advanced About N O Q AXIS 213 Troubleshooting 47 Symptoms Possible Causes and Remedial Actions Problems setting the IP address Using ARP Ping The IP address must be set within two minutes after the power has been applied to the AXIS 213 restart the server and try again Also make sure the ping length is set to 408 The AXIS 213 islocatedona If the IP address intended for the AXIS 213 and the IP address of your computer are different subnet located on different subnets you will not be able to set the IP address Contact your net work administrator for an IP address on the same subnet as the computer you are per forming the installation from The IP address is being used by Disconnect the power from the AXIS 213 another device Run the Ping command in a Command DOS window type pin e IP address of the unit If you receive Reply from lt IP address gt bytes 32 ms this means that the IP address may already be in use by another device our network You must obtain a new IP address and reinstall the unit If you receive Request timed out this means P address is available for use with your AXIS 213 In this case check all cabling reinstall the unit The AXIS 213 cannot be accessed from a Web browser The
45. net Explorer only Click the View Full Screen button and the video image will fill the entire screen area No other windows will be visible Press Esc Escape on the computer keyboard to cancel full screen view 16 AXIS 213 Using the PTZ Network Camera Click the Mute Microphone buttons to switch the sound off and on Only available if Audio is enabled and the Connection Module with a Q loudspeaker microphone is connected n Use the volume sliders to control the volume on the speakers and microphone and to set the available bandwidth speed Only available if Audio is enabled and the Connection Module with a loudspeaker microphone is connected The Live View page also displays the Pan Tilt Zoom controls The controls can be disabled enabled for specified users b hea ministrator under System Options Security Users User List seene Click to make the subject appear clearer against e g a bright background D miresine Click these buttons to manually switch the IR light on the front of the camera on and off Rean rRe Click these buttons to dee ay itch the IR filter on and off ame Click this button to automatitally adjust the image brightness areas Click this button to automatically adjust the image focus om PAN Left XT Right IRIS Closed i Open Focus Near Far ZOOM Wide OD Tele al The manual Pan Wes oom bars control their respective functions in two different licking anywhere on the bar s gradient al
46. nses Link to the source code for the Linux kernel Boa and more AXIS 213 Configuring the PTZ Network Camera 21 Using the Setup Tools The following descriptions offer examples of the available features in the AXIS 213 For details of each setting please refer to the online help files which are available from each page Click to access the help files Video amp Image To optimize the video images according to your requirements melh following settings under Image Appearance Resolution Color Setting Compression Brightness e Rotate Image Note All configuration of images and overlays will affect the p a of the PTZ Network Camera depending on the usage and the available bandwidth Plene k ae in mind the following when changing the image settings e Lower compression improves image quality but g nerat s larger files e Color uses more bandwidth than Black amp Whi e Rotating the image 90 or 270 degrees wi e maximum frame rate S Overlay Settings Q AXIS a AXIS 213 PTZ Network Camera Live View Setup Hlp Include an image e g your O e660 ate amp Time AXISA company logo and dat time with your own te ich overlay is placed on one ee top Mee or bottom of the vi age See Overlay Image Settings on page 22 for instructions on how to upload an overlay image to the AXIS 213 was cun gt cpe atomi Mom J uco j rosne C Si te Anapon 3 tght on J in igien mace
47. nternet you can e download user documentation and firmware updates e find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support staff by logging in to your private support area e visit the Axis Support Web at www axis com techsup Safety Notice Battery Replacement The AXIS 213 uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC This battery will under normal conditions last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when battery replacement is required The battery should not be replaced unless required If the battery does need replacing please observe the following points Caution Danger of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions 2 AXIS 213 3 Table of contents Product Description s saitse swe sence etn yeh os nee coteex easter s ese eis 5 Hardware WVENTONY 2 5 2243 25oiesaekdentoed dda oVS dies iaesesadendas 5 AXIS 213 PTZ Network Camera 02sviees vue eve deueesdateeteev eda 6 installing th MRIS 21S cone cektie tee cote les Cocca elie eee at aaa 8 Connecting the Hardware e eee ee eee Qy Teeni 8 Installing on a
48. password The AXIS 213 has a built in Web server providing as to all features through the use of a standard Web browser The built in ser allows basic applications to be created providing basic surveillance cust Ne r advanced functionality the PTZ Network Camera is easy to integrate throu use of AXIS HTTP API For more information refer to http www axis S Hardware Inventory on Check the items supplied with rue A 3 against the following list Item Title Variants PTZ Network Camera AXIS 213 Indoor Power Supply with i S power cable The power supply is country Austr WY specific please check that the ip type of power supply you are ee using is correct Printed Document oe Installation Guide Warranty Document CD N containing complimentary software and the AXIS 213 User s M anual Optional Accessories Connection M odule Audio 5 6 AXIS 213 Product Description D AXIS 213 PTZ Network Camera IR Light infrared light for night vision Activated from the AXIS 213 web page Network Indicator the multi colored network indicator flashes as follows e Amber flashes for activity on a 10 Mbit s network e Green flashes for activity on a 100 Mbit s network Red flashes rapid red for hardware error 2 None no connection gt Y a Network Connector The AXIS 213 XK connects to the network via a standard RJ 45 connector Supporting NWAY the AXIS 213 det
49. r G Server push stat image Save Reset File Edit View Favorites Tools Help Address http 192 168 0 125 operator basic shtml in your browser The full path is lt ip address gt operator basic shtml N Custom Settings Alternatively select Use custom settings to use a custom web page and click Configure To be made available for selection in the Custom Settings setup dialog your own web files background pictures colors etc must first be uploaded to the AXIS 213 Once uploaded the files are shown in the drop down list AXIS 213 Configuring the PTZ Network Camera 27 1 Click the Upload Remove button 2 Enter the path to the file e g a file located on your workstation or click Browse 3 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 4 Click the Upload button All uploaded files are shown in the list in the lower section of page To remove a file check the box provided next to it and then ne Remove button AN 5 Click Close to close the window x To use your uploaded file click the radio d select the file from the drop down list by Own e To use an External file located somewhere than in the AXIS 213 click the radio button and enter the URL by E Own Home Page S To use an uploaded web page as the Bha ARTE Sa PTE eerk cone default page check the checkbox
50. r bright objects Whethepthe camera is in use or not never aim it at the sun or other extremely bright objects N Connecting the Hardware amp Before you begin Q If the AXIS 213 is to be mounted in a position where it isdifficult to access it is recommended that you set the IP address and g cuca up and running before completing the hardware installation i e skip to low until the installation is completely verified The AXIS 213 PTZ Network Camera is spp a bracket for ceiling mounting 1 Drill two holes in the ceiling and y secure the bracket with the appropriate screws according the ceiling material 2 Connect a standard RJ 4 Q work cable to your AXIS 2 d connect it to the n 3 Optionally co Connection not supplied to the camera 4 Conn t the power cable 5 The hardware installation is now complete proceed to Installing on a Network on page 9 Note If the AXIS 213 is to be placed upright on a desktop remove the four screws on the underside of the unit to remove the bracket Place the adhesive plastic feet by the screw holes AXIS 213 Installing the AXIS 213 9 Installing on a Network The AXIS 213 is designed for installation on an Ethernet network This involves assigning an IP address to the PTZ camera either manually or via an automated network service DHCP Select one of the following procedures depending on your network Available procedures Q Manual Installation using AXIS IP Util
51. rom a computer on your network 1 Acquire an unused IP address for the AXIS 213 from your network administrator 2 Connect a standard network cable to your AXIS 213 and connect it to the network 3 Locate the serial number MAC Address S N found on eee the AXIS 213 4 From a computer on your network open a Command Prompt i e from the Windows Start menu select Run and type cmd itn field Click OK 5 Enter the commands Syntax x arp s lt IP address gt lt MAC address gt N he ping command is ping l 408 i lt IP address gt S wed by 1 lower case L Example ICA WINNT system32 cmd exe Microsoft Windows 2000 Version 5 00 2195 lt C Copyright 1985 2008 Microsoft Corp R darp s 192 168 6 125 6 46 8ce 1a 2h 3c R gt ping 1 408 t 192 168 0 125_ 6 Connect the powe e AXIS 213 7 When Reply fe 92 168 0 125 is displayed approximately 10 15 seconds ty C to close the ARP Ping session 8 Start a Webxbr wser and enter the IP address in the Address Location field 9 Press Enter 10 Enter a password for the root user administrator 11 If required accept the installation of AMC onto your workstation See AXIS Media Control AMC on page 9 for more information 12 The installation is now complete proceed to Using the PTZ Network Camera on page 14 12 AXIS 213 Installing the AXIS 213 Manual Installation using ARP and Ping in UNIX Linux Assign your product w
52. rrals to prevent unauthorized sources from including the video stream from the AXIS 213 into external Web pages check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Several IP addresses host names can be defined and are separated by semicolons AXIS 213 System Options 37 Date amp Time Current Server Time displays the current date and time 24h clock If this has not been configured the time displayed is the default setting The time can be displayed in 12h clock format in the Overlay Images see below New Server Time Select your time zone from the drop down list and check the daylight saving time changes if desired From the Time Mode section select the preferred method to use eon the time e Synchronize with computer time sets the time from the on your computer e Synchronize with NTP Server the PTZ Network will obtain the time from an NTP server every 60 minutes Specify the NTP server s IP address or host name Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network TCP IP below e Set manually this option allows you toxmapually set the time and date Date amp Time Format Used in Images speci e formats for the date and time 12h or 24h displayed in the Live View A S Use the predefined formats or use your custom date and time formats See Advan
53. s high as specified especially if uploading via a slow connection AXIS 213 Event Configuration 35 Scheduled Event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how to set the PTZ Network Camera to send an email notification with saved images from a set time 1 Click Add scheduled on the Event types page Q 2 Enter a descriptive name for the event e g Scheduled email 3 Set the Priority High Normal or Low QN 4 he amp ent is to be active Set the Activation Time parameters 24h clock when t e g start on Fridays at 18 00 with a duration of 62 no 5 Set the When Activated parameters i e set what the PTZ Network Camera is to do at the specified time e g send uploaded Wages to an email address 6 Click OK to save the Event in the Event Ty t Please use the online help files for descripti f each available option Y Port Status 9 Under Event Configuration Prk itis there is a list that shows the status for the connected inputs and outputs 7 AXIS 213 for the benefit of the Operator who cannot access the System Opti ection Example If the Normal stat rao ell push button connected to an input is set to Open circuit as long as the button is ed the state is inactive If the doorbell button is pushed the state of the input change 36 AXIS 213 System Options System Options Security
54. s will appear on the Live nen offering one viewer exclusive control for a limited amount of time Other users e placed in the queue XQ osition in queue Request control ds PTZ Control Queue on Live A S Please use the online help files for more infaa ion PTZ Control Queue Status in queue 32 AXIS 213 Event Configuration Event Configuration This section describes how to configure the AXIS 213 for alarm and event handling The AXIS 213 can be configured to perform certain actions when certain types of events occur Event Type A set of parameters describing how and when the PTZ Network Camera is to perform certain actions Triggered Event page 33 the circumstances that start an event e g at a signal from gr device such as a door switch or a mo Scheduled Event page 35 the circumstances that start an event e g at a pre i time Action what occurs when the event triggers e g uploaded o images to an FTP server email a k etc Event Servers Event Servers are used e g for receiving uploa 2 files and or notification messages To set up Event server connections r AXIS 213 go to Setup Event Configuration Event Servers and enter negre information according to the selected server type Server type Purpose quires information FTP Server used for uploading sein Descriptive name of your choice User Name and Password to FTP server Upload path e g images Port number e g port 21 oo Use passive
55. select the page from the drop down list and click OK to close the Custom settings A window User Defined Links amp Enter a descriptive name an the i URL in the provided field will appear on the Live Vie 4 PS User defined CGI li be used to issue HTTP API re reg PTZ vm te commands M Example pac 1 Check Show Custom Link 1 2 Enter a descriptive name e g CAM START 3 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 30 30 28 AXIS 213 Configuring the PTZ Network Camera 4 Check Show Custom Link 2 5 Enter a descriptive name e g CAM STOP 6 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 0 0 7 These links will appear in the web interface and can be used Q control the PTZ camera For more information on the Axis HTTP API see the Support pe pages on the Axis Web site at http www axis com event from the Live View page See Event Servers on Action Buttons These buttons can then be used to Le trigger and stop an The snapshot button allows users to take a weeny e video stream and save it on a computer Output Buttons These buttons can then be u RS manually start and stop an event from the Live View page e g switch a light on e The Pulse button activates we
56. ste E Tate aron incr ett 22 AXIS 213 Configuring the PTZ Network Camera Video Stream Define the maximum video stream time per session in seconds minutes or hours When the set time has expired a new stream can be started by refreshing the page in the Web browser For unlimited video stream time set this value to 0 Define the maximum frame rate fps frames per second allowed for each viewer to avoid bandwidth problems on the network Test For a preview of the image and overlay settings before ay click Test The Brightness setting does not affect the Test image When gS sfied with the settings click Save Overlay Image Settings An overlay image is an image included in the apee This might for example be your own company logo Follow these instig s to upload and use an overlay image 1 Go to Setup Video amp Image Overlay Image 2 To upload the file a logo or i def to the AXIS 213 click the Browse button and locate it on your cpu se Click the Upload button ahd iol ow the on screen instructions The image is now availablein the Use overlay image drop down list Click Save Q Go to Setup wb mage and modify the parameters under Overlay Settings NS Overlay ima QM no uM A w Image Formats Image Size Windows 24 bit BMP full color The height and width of the overlay image in e Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 e 0S 2 4 bit BMP 16 colors AXIS 21
57. ttp developer apple com darwin projects rendezvous Legal Considerations o Camera surveillance can be prohibited by laws that vary from country to country Check the laws in r local region before using this product for survei purposes Electromagnetic Compatibility EMC Q USA This equipment generates uses an radiate radio frequency energy andi led and used in accordance with the instr may cause interference to radio communications It has been tested and found to compl he limits for a Part 15 of FCC rules which reasonable protection agai interference when operated in a commereial avironment Operation of this equipment in a reside area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Shielded cables should be used with this unit to ensure compliance with the Class A limits gned to provide Europe This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1994 and the requirements for immunity according to EN50082 1 1992 residential commercial and light industry Japan This is a class B product based on the pere isa certification mark of the UPnP standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment
58. ubleshooting Support If you contact the Axis support desk please help us help you resolve your problems expediently by providing a server report log file and a brief description of the problem Server Report go to Setup System Options Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup System Options Logs amp Reports The Qy fle records events within the unit since the last restart of the system and ca rove useful diagnostic tool for troubleshooting AXISA AXIS 213 PTZ Network camera Live View Setup Help i gt Basic Configuration Support Overview Troubleshooting gt Video amp Image If you have problems a quide before contacting your local supplier Audio Server Report r 3 Always attach the Server R portwhen contacting your support channel gt Live View Config Axis Support Servi gt PTZ Configuration Should you re aR fech ical assistance please contact your Axis reseller If your 7 questions c ot b ed immediately your reseller will forward your queries Event Configuration hough thelapp channels to ensure a rapid response System Options If you are conne the Internet you can gt Security Date amp Time load user documentation and firmware updates gt t k in ers to resolved problems in the FAQ database Search by product Networl gory or phrases gt Ports a
59. you download firmware from the Axis Web site your Axis product will receive the latest available functionality One of your first actions when troubleshooting a problem should bel check the currently installed firmware version The latest version may naia correction that fixes your particular problem The current software version in r AXIS 213 is available under Setup Basic Configuration Q Updating the Firmware New firmware can be downloaded to the AXIS 21 Ne network Always read the upgrade instructions available with each new rel ase before updating the firmware 1 Save the firmware file to your comput Tre latest version of the AXIS 213 firmware is available free of charge he Axis Web site at http www axis com techsup our local distributor 2 Go to Setup System Options ntenance in the AXIS 213 Web pages 3 In the Upgrade Server i d browse to the desired firmware file on your computer Click Upgrade 4 Wait at least 20 minu ore restarting the AXIS 213 after upgrading Notes Pre configured Sor settings will be retained for use when the new firmware is running providing that t res are available in the new firmware although this is not guaranteed by Axis Communi e After startin ocess you should always wait at least 20 minutes before restarting the AXIS 213 even ect the procedure has failed Your fs erves the right to charge for any repair attributable to faulty updating by the user 46 AXIS 213 Tro

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