Home

GT408/412/424e Operator Manual

1. Alarm sound External signal Cause s 1 Memory cartridge is not inserted 2 Memory space is exhausted 3 Read Write operation has failed Fj 4 Memory is not properly formatted 12 MEMORY Remedy 1 Ensure memory cartridge is installed RW ERROR 2 Ensure sufficient memory space is available 3 Replace the memory cartridge 4 Format or reformat the memory cartridge Alarm sound One long beep External signal Machine error Memory Reading error ial Cause Memory space is exhausted 13 MEMORY FULL Remedy Delete unnecessary data to free up memory space Alarm sound One long beep External signal Machine error Download Data Error Cause s 1 Received invalid download Eil 2 There is no download area 14 DOWNLOAD Remedy 1 Ensure the download data is correct DATA ERROR 2 Ensure the download data size is correct Alarm sound One long beep External signal Machine error Cutter error Cause s The cutter unit is jammed or clogged Na Remedy 1 Cutter blade did not returned to the home position 15 CUTTER ERROR Clean the cutter unit and clear any paper jams 2 Press FEED to reinstate proper cutter blade position Alarm sound Three short beeps External signal Machine error Cutter Open error Cause s 1 The upper bracket of the cutter unit is open 2 The sensor is malfunctioning 16 CUTTER OPEN i Remedy Close the upper bracket of the cutter unit
2. TEAR OFF MODE TRANSMISSION SENSOR REFLECTIVE SENSOR Base Print amp Tear oon oe Off Position OL i CUTTER MODE TRANSMISSION SENSOR REFLECTIVE SENSOR Base Print Position i NOILOSYIG LNIYd 138V1 SS Base Print Position Base Print amp Cut Position DISPENSE MODE TRANSMISSION SENSOR REFLECTIVE SENSOR Base Print Position i Ir Base Dispense Position Base Print amp Dispense Position ae L R LINERLESS MODE REFLECTIVE SENSOR Base Print Position i Base Cut Position i Figure 4 22 Print Base Reference Position SATO GT4xxe Series Operator Manual PN 9001138C Page 4 51 Unit 4 Operation SATO GT4xxe Series Operator Manual PN 9001138C Page 4 52 TROUBLESHOOTING e Error Signals e Troubleshooting Table e Interface Troubleshooting e Test Print Troubleshooting e Sensor Locations SATO GT4xxe Series Operator Manua PN 9001138C Page 5 1 Unit 5 Troubleshooting ERROR SIGNALS Error No LCD Display Description Machine Error iy Cause Circuit board problem 01 MACHINE ERROR Remedy Contact a sales outlet dealer or service center Alarm sound One long beep External signal Machine error Flash ROM Error Cause s 1 Flash ROM cannot be accessed gi 2 Ille
3. 000000 Ay CANCEL PRINT JOB Rg CANCEL PRINT JOB COMPLETED Allow 3 seconds Figure 4 17 Print Cancel Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 18 Unit 4 Operation PRINT DARKNESS DEFAULT MODE Figure 4 18 provides the specific sequence of events required by the operator the printer and the printer s software to return to the print darkness density setting as received from the factory Use the keys of the printer s operator panel to select and enter the required options SATO GT4xxe Series Operator Manual Printer beeps HEAD CHANGE 08 gt 12 dot mm YES NO HS Select Yes then press ENTER PASSWORD 0000 Type 0003 then press ENTER DEFAULT SETTING COMPLETED PLEASE POWER OFF POWER OFF Figure 4 18 Print Density Default Mode PN 9001138C Page 4 19 Unit 4 Operation SERVICE MODE Allows the programming of various dimensional settings sensor thresholds and language options Use the keys of the printer s operator panel to select and enter the required options Advances to Factory Mode Service Factory ENTER MAINTENANCE MODE SERVICE MODE FACTORY MODE Asks for media length if On selected CANCEL SENSOR LEVEL COMPATIBLE MODE I MARK X XV Asks for password if On selected LEVEL OFFSET 50 A CANCEL ENTER PROGRAM COPY SENSOR LEVEL SET PASSWORD I MARK X XV YES NO S
4. 802 11B WIRELESS The wireless print server provides easy printer interface with 802 11b Wi Fi compliant networks free of wired connections Each printer is shipped with an integrated driver and interface installed The driver must be loaded on your PC and the PC must be configured to run one of the supported protocols 802 11B WIRELESS SPECIFICATIONS Variable Data Rates 11 5 5 2 and 1 Mbps Frequency Band 2 4 GHz ISM Band Wired Equivalent Privacy 128 bit 64 bit compatible with 40bit none Sensitivity typ AAWGN 8E 2 PER 91dBm at 1Mbps 88dBm at 2 Mdps 87dBm at 5 5Mbps 84dBm at 11Mbps Range 100m indoors 300m outdoors Protocols TCP IP IPX SPX Direct Mode IPX IP DLC LLC NetBEUI NetBIOS IP SATO GT4xxe Series Operator Manual PN 9001138C Page 3 9 Unit 3 Installation RECEIVE BUFFER The data stream is received from the host to the printer one job at a time This allows the software program to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance A multiple job buffer allows the printer to continuously receive print jobs while compiling and printing other jobs at the same time It acts much like a Print buffer to maximize the performance of the host and the printer The printer receives and prints one job at a time If a print job exceeds the buffer size transmission will be rejected by
5. SATO GT4xxe Series Operator Manual PN 9001138C Page 4 48 Unit 4 Operation OPERATIONAL ADJUSTMENTS These operational adjustments are for fine tuning the printer as necessary following the configuration process and are largely confined to the four potentiometers located on the operator panel Refer to the table below for their function POTENTIOMETER DESCRIPTION PROCEDURE VOLUME Adjusts the audible decimal level for error indication Power on the printer place on line and open the print head When the beep is emitted adjust the volume level accordingly PITCH Is to be used in conjunction with the configuration adjustments Make course adjustments there and then fine tune here If unable to achieve the desired setting here the course adjustment must be reset Adjust this potentiometer as labels are being printed Allow two labels to be printed for each adjustment to ensure a desired setting Adjustment of the PITCH potentiometer will affect the print offset postion Thusly if using a dispenser or cutter adjust the Offset first and then the Pitch OFFSET The offset adjustment is used to reposition the media for printing following advancement for dispensing or cutting A label is printed it is fed forward for dispense the printer retracts the remaining media offset to print the next label To preform this adjustment 1 Power On the printer Press the LINE key to place printer offline Advance to the
6. SERVICE MODE 4 19 MENU DESCRIPTION T o enable or disable the control of ribbon rewind speed RIBBON TENSION ADJUSTMENT ENABLE DISABLE lt gt When enabled the printer will monitor ribbon usage and notify when the loaded ribbon is low FUNCTION KEY NONE REPRINT SBI MODE Allows the setting of a function key FUNCTION KEY NONE REPRINT SBI MODE Allows the backfeed distance to be set If using thermal transfer for printing set the feed distance less than 30mm to avoid FORWARD BACKFEED DISTANCE detection of ribbon end by accident DEFAULT Penh A Allows selection output mode options Mode 1 outputs signal in the status of existance non existance for the number of remaining labels to be printed Mode 2 outputs signal in the MODE1 MODE2 status of online offline EXT 9PIN SELECT Displays the validity invalidity of command data for print darkness print speed start point correction operation mode PRIORITY SETTING print method and sensor types COMMAND INTERNAL lt gt Allows the password function to be enabled and disabled SET PASSWORD ON OFF SATO GT4xxe Series Operator Manual PN 9001138C Page 4 44 Unit 4 Operation SERVICE MODE 4 19 MENU DESCRIPTION Determines whether or not the printer will be compatible with a previous printer COMPATIBLE MODE ON OFF Allows copying of firmware data PROGRAM COPY YES NO
7. Three short beeps Machine error SATO GT4xxe Series Operator Manual PN 9001138C Page 5 5 Unit 5 Troubleshooting ERROR SIGNALS Error No LCD Display Description RFID Tag error Qi RFID TAG ERROR Cause Remedy Alarm sound External signal Difficulties writing into RFID tag Write information in another RFID tag Three short beeps Machine error RFID Tag error Alarm sound External signal 2 Cause Difficulties writing into the RFID tag i ES 23 RFID TAG ERROR Remedy Replace the RFID tag Press the Line key to retry PRESS LINE KEY Alarm sound Three short beeps External signal Machine error RFID Protect error G OF Cause The RFID tag is write protected RFID Remedy Replace the tag with one that is not write protected PROTECT ERROR Alarm sound Three short beeps External signal Machine error Non Lock Error E Cause The knob of the ribbon winding unit is not locked 24 NONLOCK ERROR Remedy Lock the knob of the ribbon winding unit Three short beeps Machine error SATO GTxxe Series Operator Manual PN 9001138C Page 5 6 Unit 5 Troubleshooting TROUBLESHOOTING TABLE IMAGE VOIDS Damaged print head Replace print head Damaged electronics Replace circuit board Damaged or worn platen roller Replace platen roller Vertical line in printed image Dirty or defective print hea
8. Replace the interface board with another to isolate the problem Replace the interface baord permanently if determined to be the problem RS232 SERIAL INTERFACE CHK TROUBLESHOOTING STEP Ensure the correct interface module is correctly installed Run self test to verify Ensure the serial cable Null Modem meets specifications and is correctly connected at each end Ensure the serial cable is not defective Ensure the communication parameters for the baud rate parity data bits and stop bits are consis tent with those being sent from the host computer Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode Refer to that procedure within this manual for instructions The command stream should be continuous and possess ODhex and or OAhex carriage return and line feed characters through out However there should not be either locate between the start lt ESC gt A and the stop lt ESC gt Z commands Replace the interface board with another to isolate the problem Replace the interface baord permanently if determined to be the problem SATO GT4xxe Series Operator Manual PN 9001138C Page 5 9 Unit 5 Troubleshooting LAN EHTERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly configured Wait two minutes and run self test to verify If a test label does not print there ma y be a hardware p
9. Set this feature to enable or disable the printer s external signal communication port If the port is enabled data can be sent and received using an appropriate device plugged into the EXT port EXTERNAL SIGNAL TYPE1 TYPE2 TYPE3 TYPE4 Appears only if the printer s external signal feature has been enabled to allow selection of the output signal For information on which type to choose refer to the Programming Reference for guidance EXTERNAL REPRINT ENABLE DISABLE os Allows configuration as to whether the reprint function may be activated via the external signal port AUTO ONLINE YES NO lt gt The printer can be set to automatically go into the online mode when powered on Otherwise the printer starts in the offline state and must be manually placed online before it is ready to print SATO GT4xxe Series Operator Manual PN 9001138C Page 4 27 Unit 4 Operation ADVANCED MODE 4 3 MENU DESCRIPTION AUTO ONLINE FEED YES NO lt gt This feature allows one label to be fed upon the printer being powered on Enable or disable as desired FEED ON ERROR YES NO eis This feature allows one label to be fed following an error being corrected and the printer going online PROTOCOL CODE STANDARD A NON STANDARD v The ESC sequence in SBPL commands may be defined as standard using non printable code 1BH or non standard some other user code SEMBL MODE A
10. NAVAL DCS amp Labeling Worldwide GT408 412 424e Printer OPERATOR MANUAL PN 9001138C SATO America Inc 10350A Nations Ford Road Charlotte NC 28273 Main Phone 704 644 1650 Technical Support Hotline 704 644 1660 Technical Support Fax 707 644 1661 E Mail satosales satoamerica com technical support satoamerica com www satoamerica com WARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION TABLE OF CONTENTS INTRODUCTION About This Manual 1 2 General Description 1 3 Control Features 1 4 TECHNICAL DATA Physical Characteristics 2 2 Power 2 2 Enviromental 2 2 Processing 2 2 Command 2 2 Interface Modules 2 2 Print 2 3 Media 2 3 Ribbon 2 3 Sensing 2 3 Character Font Capabilities 2 4 Barcode Capabilities 2 5 Regulatory 2 5 INSTALLATION Unpacking amp Parts Identification 3 2 Printer Installation 3 2 Site Location 3 3 Cable Connection 3 3 Media Selection 3 4 Media amp Ribbon Loading 3 4 Interface Selection 3 6 RS232C Serial Interface 3 6 IEEE1284 Parallel Interface 3 8 Universal Serial BUS USB Adapter 3 9 Local Area Network LAN Ethernet 3 9 802 11B Wireless 3 9 Receive Buffer 3 10 ACK NAK Protocol 3 10 Accessories Installation 3 11 External Signal Connector 3 11 Memory Expansion 3 12 Interface U
11. Unit 3 Installation UNIVERSAL SERIAL BUS USB ADAPTER The Universal Serial Bus USB interface is a Plug In Interface Module that can be installed by the user It requires a driver shipped with each printer that has the interface installed that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98 or above Details for loading the USB driver are contained in the USB Interface Manual that is shipped with each printer with a USB Optional interface installed Up to 127 devices may be connected to a USB port using powered hubs SPECIFICATIONS Printer Connector USB Type B Plug Cable 10 feet 3 m maximum Host Windows 98 or above with USB Port Power Supply BUS Power through cable Power Consumption 5 V at 80 ma LOCAL AREA NETWORK LAN ETHERNET A Local Area Network LAN interface is an optional Plug In Interface Module that can be installed by the user It requires a driver shipped with each printer that has the interface installed The driver that must be loaded on your PC and the PC must be configured to run one of the supported network protocols using a 10 100BaseT LAN connection Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with each printer with a LAN Optional interface installed SPECIFICATIONS Connector RJ 45 Receptacle Cable 10 100BaseT Category 5 Power Supply Powered from printer
12. Unit 6 Maintenance 5 N Figure 6 1b Print Head Replacement PLATEN ROLLER REPLACEMENT The platen roller is considered to be a high wear component due to its treading against the print media This treading contact will eventually wear grooves into the rubber material and negatively effect print output Switch off the printer disconnect the power supply cord Remove the side cover and lower front housing cover Remove one screw 1 Figure 6 2 securing platen roller assembly 2 to printer frame 3 Withdraw worn platen roller assembly 2 from within the printer and insert its replacement Secure replacement platen roller assembly 2 to printer frame 3 using one screw 1 oa fF ON Reconnect power supply cord test cycle and reattach close all covers SATO GT4xxe Series Operator Manual PN 9001138C Page 6 4 Unit 6 Maintenance Figure 6 2 Platen Roller Replacement SATO GT4xxe Series Operator Manual PN 9001138C Page 6 5 Unit 6 Maintenance ADJUSTMENT PROCEDURES This unit covers all of the printer and printer accessory adjustments These adjustments include mechanical adjustments required following the replacement of components and assemblies in addition to the operational adjustments required following a job change PRINT HEAD ALIGNMENT Print head position has a direct impact on print quality The print head must be parallel with the platen roller for the printed image to be consistent
13. Enables the display of an operating log as an icon in Normal Mode The three types are DataReceived DataEdit and Print Each icon will be over written and cleared when going to Online Mode Allows the print log to be saved in the memory cartridge The cartridge must be installed to function SAVE PRINT LOG ENABLE DISABLE lt gt Allows select of where firmware data will be copied PROGRAM COPY CARTRIDGE gt ROM ROM gt CARTRIDGE Initiates the copying process CARTRIDGE gt ROM COPY START YES NO Initiates the copying process ROM gt CARTRIDGE COPY START YES NO lt gt SATO GT4xxe Series Operator Manual PN 9001138C Page 4 45 Unit 4 Operation SERVICE MODE 4 19 MENU DESCRIPTION Confirms copying is in progress Data entry not required Enables the print log to be dleted from the memory cartridge OUTPUT PRINT LOG ENABLE DISABLE lt gt Enables the print log to be sent to the status port in real time PROGRAM COPY COMPLETED PRESS ENTER KEY Confirms the program has been copied SATO GT4xxe Series Operator Manual PN 9001138C Page 4 46 Unit 4 Operation FACTORY MODE 4 20 MENU DESCRIPTION MAINTENANCE MODE SERVICE MODE FACTORY MODE A The Maintenance Mode is divided into two sections the Service Mode and the Factory Mode The Service Mode allows the programming of various dimensio
14. LCD Display Description Head Open error Cause s 1 The head unit is not properly latched 07 r 2 Malfunctioning head open switch HEAD OPEN 2 Remedy Properly latch the print head and or replace the switch Alarm sound Three short beeps External signal Machine error Paper End error Cause s 1 The media supply has run out p 2 The media is not set correctly 08 PAPER END A Remedy Set the media correctly Alarm sound Three short beeps External signal Paper end Ribbon End error Cause s 1 The ribbon supply has run out E 2 The ribbon has been damaged 09 RIBBON END Remedy 1 Set the ribbon correctly 2 Clean the ribbon path Alarm sound Three short beeps External signal Ribbon end Sensor error Cause s 1 Incorrectly adjusted paper sensor 2 Incorrectly selected media sensor F3 3 Erratic paper flow 10 SENSOR ERROR Remedy 1 Adjust sensitivity of paper sensor 2 Select correct sensor type for media being used 3 Clean the paper path to establish a smooth paper flow Alarm sound Three short beeps External signal Machine error Head related error Cause There is a problem with the print head 11 HEAD ERROR Remedy Clean and or replace print head Alarm sound One long beep External signal Machine error SATO GT4xxe Series Operator Manual PN 9001138C Page 5 3 Unit 5 Troubleshooting ERROR SIGNALS Error No LCD Display Description Memory Writing error
15. bi directional protocols 3 To Printer RD Receive Data Data to the printer from the host computer 4 To Host RTS Request to Send Used with Ready Busy flow control to indicate an error condition RTS is high and remains high unless the print head is open in this case RTS would return to the high state after the print head is closed and the printer is placed back on line or an error condition occurs during printing e g ribbon out label out 5 To Printer CTS Clear to Send When this line is high the printer assumes that data is ready to be transmitted The printer will not receive data when this line is low If this line is not being used it should be tied high to pin 4 6 To Printer DSR Data Set Ready When this line is high the printer will be ready to receive data This line must be high before data is transmitted If this line is not being used it should be tied high to pin 20 7 Reference SG Signal Ground 20 To Host DTR Data Terminally Ready This signal applies to Ready Busy flow control The printer is ready to receive data when this pin is high It goes low when the printer is off line either manually or due to an error condition and while printing in the single job buffer mode It will also go low when the data in the buffer reaches the buffer near full level 0000 00000000 OOOO O Figure 3 4 Serial Interface
16. EAN 128 Customer Barcode Two Dimemsional QR Code Data Matrix Macro BDF Maxi Code PDF417 Micro PDF417 Truncated PDF QR Code NW 7 Codabar Composite Symbology Ratios 1 2 1 3 2 5 User definable bar widths Bar Height 4 to 999 dots User progammable Rotation 0 90 180 and 270 Degrees Sequential Numbering Sequential numbering of both numerics and bar codes Custom Characters RAM storage for special characters Expansion Ratio of Character Height 1 12 times Width 1 12 times Graphics Full dot addressable graphics SATO Hex Binary BMP or PCX formats Form Overlay Form overlay for high speed editing of complex formats REGULATORY Safety EN 55022 Class B UL CUL TUV Radiant Noise VCCI Class B AC Line Noise Over 1000V p p Static Electricity IEC Level 3 SATO GTxxe Series Operator Manual PN 9001138C Page 2 5 Unit 2 Technical Data SATO GT4xxe Series Operator Manual PN 9001138C Page 2 6 sal Diva alu Unpacking e Parts Identification e Printer Installation e Interface Selection e Accessories Installation SATO GT4xxe Series Operator Manual PN 9001138C Page 3 1 Unit 3 Installation UNPACKING amp PARTS IDENTIFICATION Unpack the printer as directed in the following procedure Place the shipping container box upright on a soid flat surface Open the box remove any loose items and the first layer of
17. GT4xxe Series Operator Manual PN 9001138C Page 4 37 Unit 4 Operation HEX DUMP MODE 4 13 MENU DESCRIPTION A ONLINE QTY 000000 Displays the operational status of the printer The ONLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE key When a print job is received the quantity line will indicate the number of labels to be printed As the label job prints the display indicates the number of labels remaining to be printed Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key Is the premiere screen to the Hex Dump Mode The contents of the print buffer and the data received before it is placed into the print buffer may be examined through the use of the Hex Dump Mode Each line of the printed data is inumerated in the first column the second column contains the data in hexadeicimal format and the right column contains the same data in ASCII format SELECT DUMP DATA RECEIVE DATA RECEIVE BUFFER 5 Only one type of data will be printed at a time This screen allows the seletion of the data to be printed Repeat the hex dump process to print the other type of data if
18. THE PRINTER HOST AND IS NOT COVERED BY WARRANTY NOTE Some hosts monitor the Request To Send RTS signal pin 4 of 25 to determine if the printer is ready to receive data Since the printer does not generate this signal the RTS line must be held true high in order to allow communication This can be performed by connecting the RTS pin to the Clear To Send CTS signal pin 5 of 25 RS232C SERIAL INTERFACE This High Speed Serial Interface is a Plug In Interface Module that can be installed in the printer by the user The only difference between this interface and the TTL is their signal levels and cable pinouts RS232C SPECIFICATIONS Asynchronous ASCII Half duplex communication Bi Directional Communication Data Transmission Rate 9600 19200 38400 57600 bps Data Length 8 bit Selectable Stop Bit 1 bit fixed Parity Bit ODD EVEN NONE selectable Codes Used ASC II Character Codes JIS Kanji Codes Control Codes STX 02H ETX 03H ACK 06H NAK 15H Connector Special Cable Special Signal Levels High 5V to 12V Low 5V to 12V SATO GT4xxe Series Operator Manual PN 9001138C Page 3 6 Unit 3 Installation RS232C SERIAL INTERFACE SIGNALS PIN DIRECTION SIGNAL DEFINITION 1 Reference FG Frame Ground 2 To Host TD Transmit Data Data from the printer to the host computer Sends X On X Off characters or status data
19. User Mode and press ENTER Adjust the OFFSET potentiometer Press the FEED key to feed another label Repeat steps 3 and 4 until properly adjusted oa A W N 7 Press the LINE key to bring the printer back online DARKNESS Is used to adjust the darkness or lightness of the printed image and should be used in conjunction with the configuration adjustments Make course adjustments there and then fine tune here If unable to achieve the desired setting here the course adjustment must be reset Adjust this potentiometer as labels are being printed Allow two labels to be printed for each adjustment to ensure a desired setting NOTE The two Figures that follow are provided to identify reference positions to assist in the operational adjustment process SATO GT4xxe Series Operator Manual PN 9001138C Page 4 49 Unit 4 Operation Eye Mark Sensor Transmittor Paper End TI Sensor gt gt OJ a m PF U D Z Y 9 A D Invalid Area for Print E TES m o Print Width 4 09 4 20 O i O Z i i Print Head gt gt a 2 3 y 8 2 a y Dispenser Tear Off y Cutter Figure 4 21 Sensor amp Accessory Positioning SATO GT4xxe Series Operator Manual PN 9001138C Page 4 50 Unit 4 Operation CONTINUOUS MODE TRANSMISSION SENSOR REFLECTIVE SENSOR Base Print Position __ i is
20. YES NO a This menu allows the identification of which installed interface card is used for bi directional communication printing The remaining card by default is assigned to the mini LAN card for transmitting printer status information to a LAN CARD 1 Normal interface card e CARD 2 Mini LAN INTERFACE CARD SETTING CARDI CARD2 PROTOCOL Allows item number check to be enabled or disabled Will only appear when Status5 is set for protocol ITEM NO CHECK ENABLE DISABLE A v SATO GT4xxe Series Operator Manual PN 9001138C Page 4 29 Unit 4 Operation INTERFACE MODES 4 4 THROUGH 4 8 MENU DESCRIPTION BCC CHECK ENABLE DISABLE v Allows BCC check to be enabled or disabled Will only appear when Status5 is set for protocol RECEIVE BUFFER MULTI ITEM lt gt Allows selection of the receive buffer type Select MULTI for multiple buffer and 1ITEM for a single item buffer Will only appear if RS232C RS422 485 IEEE1284 or Centronics interface is installed unless the card is set for RS232C RS422 485 or Centronics is set for protocol IEEE1284 ACK SIGNAL A 00 5 us 7 Allows setting for ACK width of IEEE1284 interface Display will appear when the IEEE1284 interface is present and one item is selected as a receive buffer IGNORE CR LF YES NO av Determines whether the print data code requires deletion Hexadecimal graphic data will not b
21. accordingly ensure the set screws are secure and once again commence printing gt By starting in a neutral position either end may be adjusted vertically as necessary to remedy the wrinkling problem OB FOR AD BALANCE Alignment Lines Ne a Set Screw Guide Plate Set Screw Lf Guide Plate gt Figure 6 6 Ribbon Guide Adjustment SATO GT4xxe Series Operator Manual PN 9001138C Page 6 9 Unit 6 Maintenance LABEL SENSOR POSITIONING The label sensor assembly provides a mounting apparatus for the eye mark gap and paper end sensors Position adjustment of the label sensor is not required when using standard label media When non standard media is used place a section of the media on the media ramp oriented as if loaded for printing Manually grasp the sensor assembly and move it laterally so that the sensor indicators embossed in its side are aligned with the reference marks on the media Sensor positioning may also be achieved by measuring from the printer s center frame outward to a specified distance for sensor reference mark alignment Label Sensor Assembly Gap Sensor Indicator Eye Mark Sensor Indicator Media Ramp Figure 6 7 Label Sensor Positioning SATO GT4xxe Series Operator Manual PN 9001138C Page 6 10 Unit 6 Maintenance POTENTIOMETER ADJUSTMENTS These operational adjustments are for fine tunin
22. consistent with the product discussed and provides all of the information required for printer maintenance and repair by SATO approved personnel For the repair technician this manual is intended to compliment and to be used as an extension of owner operator literature This manual also incorporates the use of special information boxes Examples of these boxes and the type of information provided in each are below WARNING PROVIDES INFORMATION THAT IF UNHEEDED MAY RESULT IN PRESONAL INJURY CAUTION PROVIDES INFORMATION THAT IF UNHEEDED MAY RESULT IN EQUIPMENT DAMAGE NOTE Provides helpful hints to assist in performing the tasks at hand LCD DISPLAY Provides the specific display that should be visible on the LCD at that point A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within The contents identify the different Units Chapters and Sections Each references the page number of their commencement The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact position within the manual The header provides the section number followed by its name The footer identifies the product on the left the manual s part number in the center and the page number to the right side of the page Page enumeration is two part with each separated by a hyphen The first character set
23. software and control panel settings the printer will always use the last entered valid setting NORMAL MODE When a print job is received the LCD will display the number of labels to be printed and will numerically descend as each label is printed CANCEL or software issued print stop request Printing starts ONLINE QTY 000000 Bg PAUSE QTY 000000 LNE ONLINE M OFFLINE ENTER za g 000000 T ENTER v for 5 seconds R Refer g to User DATA SAVE START e ee YES NO Refer to Interface Mode flow chart Fe 4 CANCEL PRINT JOB A Refer COMPLETED to Cartridge Mode flow chart Refer to SEMBL Mode flow to Hex Dump flow chart Figure 4 1 Normal Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 2 Unit 4 Operation USER MODE This mode allows cofiguration of printing features that are prone to change from job to job These are some of the most basic and common adjustments of all of the configuration modes ENTER ONLINE QTY 000000 Ba E 000000 PASSWORD 0000 gt Scroll to enter 0 00 Press ENTER 0 00 00 Press FUNCTION anytime to return to User Mode PRINT SPEED Kanji Font Card PRINT DARKNESS Installed Yes No 1 2 3 4 5 JIS CODE JIS PITCH OFFSET KANJI FONT ENTER MINCHO GOTHIC ad PRINT OFFSET V 0000 H 0000 lt gt CHARACTER PITCH ENTER PROPORTIONAL
24. status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key Is the premiere screen of the Cartridge Mode SEMBL SATO Embedded Basic Language allows software programs written in standard Basic language to be loaded into the printer and executed without additional computer connections Use the keys of the printer s operator panel to select and enter the required options CARTRIDGE FORMAT YES NO lt gt Clears the memory cartridge of all of its contents FORMAT START YES NO a If yes was selected at the CARTRIDGE FORMAT screen this display allows the initialization process to start or be cancelled If YES was selected on the FORMAT START screen formatting progress may be monitored here No entry is required at this screen Press CANCEL to abort formatting CARTRIDGE FORMAT COMPLETED PRESS ENTER KEY Appears when formatting is complete Press ENTER to return to the Normal Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 34 Unit 4 Operation SEMBL MODE 4 10 MENU DESCRIPTION SEMBL MODE AUTO START YES NO 4 Displays the operational status of the printer Also displays the remaining quantity to be printed ONLINE QTY 000000 Displays the operational status of the printer The ONLINE status is displayed on the
25. the rear but is stacked as opposed to suspended Refer to Figures 3 3a and 3 3b for proper media routing relative to the type to be used If that to be used is direct thermal ignore the ribbon stock in the figures and do not load that Ribbon Roll Media Holder Media Guide Print Assembly Media Ramp Label Damper Figure 3 3a Rolled Media amp Ribbon Loading SATO GT4xxe Series Operator Manual PN 9001138C Page 3 4 Unit 3 Installation Ribbon Rol Media Holder Media Guide Meda Print Assembly Media Ramp Label Damper Figure 3 3b Fan fold Media amp Ribbon Loading SATO GT4xxe Series Operator Manual PN 9001138C Page 3 5 Unit 3 Installation INTERFACE SELECTION This chapter presents the printer interface types and their specifications These specifications include detailed information to assist in the selection of the most appropriate method for the printer to interface with the host The four acceptable interface methods are e RS232C Asynchronous Serial IEEE1284 Parallel Universal Serial Bus USB Adapter e Local Area network LAN Ethernet e 802 11B Wireless Following the selection of the desired interface proceed to the following unit for instructions on how to Configure the printer for that interface type WARNING NEVER CONNECT OR DISCONNECT INTERFACE CABLES OR USE A SWITCH BOX WITH POWER APPLIED TO EITHER THE HOST OR THE PRINTER THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN
26. 90 Inches 455 mm Weight 33 07 Pounds 15 0 Kg standard POWER Input Voltage 100 240 Volts AC 10 50 60 Hertz 5 Power Consumption 200 Volts 150 Watts Operating 89 Volts 40 Watts Idle ENVIRONMENTAL Operating Temperature 32 to 104 F 0 to 40 C Storage Temperature 23 to 140 F 5 to 60 C Storage Humidity 30 to 90 RH Non Condensing Operating Humidity 30 to 80 RH Non Condensing PROCESSING CPU 32 Bit RISC FLash ROM 2 Megabytes SDRAM 4 Megabytes Receive Buffer 2 95 Megabytes Extended Memory Flash Memory Board 8 Megabytes COMMAND Standard SATO Barcode Printer Language SBPL Intelligent Command Optional SATO Embedded Basic Language SEMBL INTERFACE MODULES Enhanced Parallel Port IEEE1284 ECP Compatible Centronics Parallel Port Centronics Serial Port RS232C 9600 to 57 600 bps Standard RS422 485 9600 to 57600 bps Optional Universal Serial Bus USB Adapter 12 Mbps LAN 10BASE T 100BASE TX Automatic Switching Ethernet Wireless LAN 10 100 Base T 802 11B Wireless Wi Fi Mini LAN 10BASE T 100BASE TX Automatic Switching SATO GT4xxe Series Operator Manual PN 9001138C Page 2 2 Unit 2 Technical Data PRINT Method Direct Thermal Thermal Transfer Speed user selectable Thermal Transfer 2 3 4 5 6 7 8 9 10 11 12 Inches Per Se
27. 9001138C Page 4 40 Unit 4 Operation DEFAULT SETTINGS MODE 4 16 MENU DESCRIPTION Allows selection of data to be initialized DEFAULT MODE PRINTER SETTING ALT PROTOCOL 5 Confirms selection DEFAULT MODE PRINTER SETTING YES NO Confrims the initialization of protocol code DEFAULT ALT PROTOCOL YES NO Confirms the completion of printer setup and protocol codes DEFAULT SETTING COMPLETED PLEASE POWER OFF SATO GT4xxe Series Operator Manual PN 9001138C Page 4 41 Unit 4 Operation PRINT CANCEL MODE 4 17 MENU DESCRIPTION 000000 Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key fy CANCEL PRINT JOB YES NO Print data that has previously been received can be cleared If YES is selected the print data will be deleted and then the printer will go offline If the NO option is selected the printer will go offline without deleting data By CANCEL PRINT JOB COMPLETED This screen indicates that the received data has been deleted Will display for 3 seconds and then the printer will go offline PRINT DENSITY DEFAULT MODE 4 18 MENU DESCRIPTION HEAD CHANGE 08 gt 12 dot mm YES NO Confirms the print head
28. Connector AMP 57 40360 DDK or equivalent Cable Connector AMP 57 30360 DDK or equivalent Cable IEEE1284 Parallel 10 ft 3 m or less Signal Level High 2 4V to 5 0V Low OV to 0 4V Data Stream lt ESC gt A Job 1 lt ESC gt Z lt ESC gt A Job n lt ESC gt Z Figure 3 5 Parallel Interface Pin Assignments IEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS PIN SIGNAL DIRECTION PIN SIGNAL DIRECTION 1 Strobe To Printer 19 Strobe Return Reference 2 Data 1 To Printer 20 Data 1 Return Reference 3 Data 2 To Printer 21 Data 2 Return Reference 4 Data3 To Printer 22 Data 3 Return Reference 5 Data 4 To Printer 23 Data4 Return Reference 6 Data5 To Printer 24 Data5 Return Reference 7 Data6 To Printer 25 Data6 Return Reference 8 Data 7 To Printer 26 Data 7 Return Reference 9 Data 8 To Printer 27 Data8 Return Reference 10 ACK To Host 28 ACK Return Reference 11 Busy To Host 29 Busy Return Reference 12 Ptr Error To Host 30 PE Return Reference 13 Select To Host 31 INIT From Host 14 AutoFD1 To Host 32 Fault To Host 15 Not Used 33 Not Used 16 Logic Gnd 34 Not Used 17 FG Frame Gnd 35 Not Used 18 5V z 24k ohm To Host 36 Selectin1 From Host 1 Signals required for ieee 1284 mode SATO GT4xxe Series Operator Manual PN 9001138C Page 3 8
29. DESCRIPTION Displays the operational status of the printer The ONLINE status is displayed on the top line and the label quantity status oA on the bottom The message will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE ONLINE int inh j ity i Il indi Ape i key When a print job is received the quantity line will indicate the number of labels to be printed As the label job prints the display indicates the number of labels remaining to be printed Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE 000000 key Is the first screen of the Normal Mode Allows indepth analysis of the printer s status Is the premiere screen of the User Mode The User Mode allows various print parameters to be set Is the premiere screen of the Interface Mode Interface Mode allows the parameters to be set for the printer to communicate with a host and vise versa Is the premiere screen of the Cartridge Mode Permits setup and use of the memory cartridge Is the premiere screen of the SEMBL Mode SEMBL SATO Embedded Basic Language allows software programs written in standard Basic language to be loaded into the printer and executed without additional computer connections Use the keys of the print
30. E BUFFER CANCEL ENTER ITEM NO CHECK MULTI 1ITEM PR ENABLE DISABLE STOP BIT AA 1BIT 2BIT lt gt CANCEL ENTER CARDI CARD2 ENTER CANCEL BCC CHECK ENABLE DISABLE f CHARACTER BIT 7BIT 8BIT lt gt ENABLE DISABLE Figure 4 5 RS232C Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 6 Unit 4 Operation CENTRONICS INTERFACE SETUP MODE This chapter provides the programming sequences required for Centronics interface setup Use the keys of the printer s operator panel to select and enter the required options Type password if ZA prompted then press ENTER ONLINE QTY 000000 Press FUNCTION anytime during configuration DATA PORT CARD1 CARD2 INTERFACE CARD SETTING CANCEL IGNORE CRILF YES NO gy ENTER CANCEL LENTER CARDI _CARD2 lt gt RECEIVE BUFFER MULTI 1ITEM 4 IGNORE CANDLE YES NO av CENTRONICS ACK SIGNAL CANCEL ENTER CENTRONICS FAULT SIGNAL ON OFF lt gt Figure 4 6 Centronics Interface Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 7 Unit 4 Operation LAN INTERFACE SETUP MODE This chapter provides the programming sequences required for LAN and mini LAN interface setup Use the keys of the printer s operator panel to select and enter the required options INTERFACE CARD SETTING YES NO lt gt Select Yes No ENTER f bress ENTER STATUSS Selected Yes No ENTER ITEM NO CH
31. ECK ENABLE DISABLE STATUS4 Selected Yes No STATUS REPLY TIMING ENG CARD1 CARD2 AY ENTER STATUS PORT ENABLE DISABLE INTERFACE CARD SETTING CARD1__ CARD2 lt gt CONFIGURATION CARD LCD lt gt Card Selected Yes No LAN card detected WIRELESS MODE 802 11 Ad Hoc Ad Hoc Infrastructure A ONLINE QTY 000000 INTERFACE MODE 8 CANCEL Press FUNCTION anytime during sequence returns to Normal Mode IP ADDRESS ENTER PORT NUMBER 1 01024 lt gt PORT NUMBER 2 Figure 4 7 LAN Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 8 Unit 4 Operation USB INTERFACE SETUP MODE This chapter provides the programming sequences required for USB interface setup Use the keys of the printer s operator panel to select and enter the required options Type password if ZA prompted then press ENTER ONLINE QTY 000000 Bg OFFLINE 000000 INTERFACE MODE oa Press FUNCTION anytime during configuration INTERFACE CARD DATA PORT SETTING CARD1 CARD2 YES NO STATUS PORT ENABLE DISABLE INTERFACE CARD SETTING CARD2 lt gt CARD1 PROTOCOL STATUS4 STATUS5 Select STATUS4 for USB Interface R AN ENTER je CANCEL Figure 4 8 USB Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 9 Unit 4 Operation CARTRIDGE MODE This mode permit
32. ENT PERSONAL INJURY THE TEAR BAR HAS A VERY SHARP EDGE CAUTION IF USING A PNEUMATIC BLOWER TO REMOVE DEBRIS FROM THE PRINTER EXERSIZE CARE TO PREVENT PRINT HEAD DAMAGE SATO GT4xxe Series Operator Manual PN 9001138C Page 6 2 Unit 6 Maintenance REPLACEMENT PROCEDURES This unit contains step by step instructions for the removal and replacement of all primary components and sub assemblies PRINT HEAD REPLACEMENT If the print head becomes damaged or worn it can be easily removed and replaced without having to make critical adjustments Switch off the printer and disconnect the power supply cord Open the top housing cover Press print head release lever 1 Figure 6 1 to the right Carefully lower and withdraw defective print head 2 from print assembly 3 Disconnect the two wiring harnesses from defective print head 2 Connect the two wiring harnesses to replacement print head 2 Figure 7 1b Insert replacement print head 2 into print assembly 3 and lift into position NOD oO FR WD Figure 6 1a Print Head Replacement NOTE Lift the left end of head bracket 4 onto shaft 5 first Then lift the right end of head bracket 4 until it snaps into position 8 Reset the head counter in accordance with the procedures enclosed 9 Restore power and test print SATO GT4xxe Series Operator Manual PN 9001138C Page 6 3
33. FIXED ZERO SLASH Figure 4 2 User Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 3 Unit 4 Operation ADVANCED MODE The Advanced Mode is provided to make basic printer operational adjustments Typically once these adjustments or settings have been made they will not require additional address unless a new job is downloaded The following table identifies the menus of the Advanced Mode and their purpose ADVANCED MODE 2 aw bite Press FUNCTION anytime to return to Advanced Mode EXTERNAL SIGNAL TYPE1 TYPE2 PRINTER TYPE TYPE3 TYPE4 AUTO SETTING Only PRINTER TYPE visible when hardware is installed and CONTINUOUS detected by the printer Only visible if the Cutter PAC AGEE MOTION i Dispenser and or AFTER Linerless features are BEFOR selected Only BEFOR or NONE can be selected for Linerless feature Only visible if the Dispenser feature has been selected and the Continuous print operation mode i PRINT METHOD PROTOCOL CODE is active TRANSFER DIRECT STANDARD A NON STANDARD M START PROGRAM OWN_PROG BAS R SAMPLE _1 BAS v oo A ENTER Figure 4 3 Advanced Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 4 Unit 4 Operation IEEE1284 INTERFACE SETUP MODE This chapter provides the programming sequences required for IEEE1284 interface setup Use the keys of the printer s operator panel to select and enter the required op
34. Gap Adjustable Reflective Eye Mark Adjustable Label Adjustable Continuous Form Sensor not used SATO GTxxe Series Operator Manual PN 9001138C Page 2 3 Unit 2 Technical Data CHARACTER FONT CAPABILITIES MATRIX FONTS U 5 dots W x 9 dots H S 8 dots W x 15 dots H M 13 dots W x 20 dots H XU 5 dots W x 9 dots H Helvetica XS 17 dots W x 17 dots H Univers Condensed Bold XM 24 dots W x 24 dots H Univers Condensed Bold OA Font OCR A OB Font OCR B AUTO SMOOTHING FONTS WB 18 dots W x 30 dots H WL 28 dots W x 52 dots H XB 48 dots W x 48 dots H Univers Condensed Bold XL 48 dots W x 48 dots H Sans Serif VECTOR FONT Proportional or Fixed Spacing Font Size 50 x 50 dots to 999 x 999 dots Helvetica 10 Font Variations AGFA RASTER FONTS A Font CG Times 8 to 72 pt B Font CG Triumvirate 8 to 72 pt DOWNLOADABLE FONTS Bit Mapped True Type Fonts with Utility Program CHARACTER CONTROL Expansion up to 12 x in either the X or Y coordinates Character Pitch Control Line Space Control Journal Print facility 0 90 180 and 270 Degree Rotation SATO GT4xxe Series Operator Manual PN 9001138C Page 2 4 Unit 2 Technical Data BAR CODE CAPABILTIES Linear Bar Codes UPC A E CODABAR Code 39 Code 93 Code 128 Interleaved 2 of 5 Matrix 2 of 5 Bookland RSS 14 MSI POSTNET UCC
35. LICE LEVEL 1 0V 4 Yes ENTER CANCEL TRACE MODE SENSOR LEVEL PRIORITY SETTING GAP X XV COMMAND INTERNAL LEVEL OFFSET 50 9 an CANCEL ENTER CANCEL SAVE PRINT LOG SENSOR LEVEL EXT 9PIN SELECT GAP XXV ENABLE DISABLE MODE1 MODE2 A lt gt SLICE LEVEL 50 CANCEL ENTER CANCEL LCANCEL ENTER FORWARD BACKFEED LABEL NEAR END OE PROGRAM COPY CLEAR PRINT LOG ENABLE DISABLE CARTRIDGE gt ROM Fie DEFAULT ROM gt CARTRIDGE 7 CARTRIDGE gt ROM a COPY START CANCEL RIBBON TENSION YES NO OUTPUT PRINT LOG ADJUSTMENT ENABLE DISABLE ROM gt CARTRIDGE lt gt ENABLE Dere R COPY START YES NO lt gt ENTER CANCEL RIBBON TENSION RIBBON NEAR END PROGRAM COPY ADJUSTMENT COMPLETED ENABLE DISABLE a N PRESS ENTER KEY ENABLE DISABLE AY AY CANCEL ENTER Figure 4 19 Service Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 20 Unit 4 Operation FACTORY MODE The Factory Mode permits counter reset of various printer components Use the keys of the printer s operator panel to select and reset those features MAINTENANCE MODE SERVICE MODE FACTORY MODE HEAD COUNTER 0 0M DISPENSE COUNTER 0 0M 0 0M 0 0M CUT COUNTER SERIAL NO S N 00000000 PRINT SIZE SMALL LARGE TEST PRINT PRESS ENTER KEY Test printing begins Figure 4 20 Factory Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 21 Unit 4 Operation NORMAL MODE 4 1 MENU
36. PN 9001138C Page 4 23 Unit 4 Operation USER MODE 4 2 MENU DESCRIPTION ONLINE QTY 000000 Displays the operational status of the printer The ONLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE key When a print job is received the quantity line will indicate the number of labels to be printed As the label job prints the display indicates the number of labels remaining to be printed By OFFLINE 000000 Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key Is the premiere screen of the User Mode The User Mode allows various print parameters to be set OFFSET VOLUME PITCH 0 00 OFFSET 0 00 DARKNESS 00 This screenshows the adjusted value for volume on the Operator Panel PRINT SPEED 06 IPS Permits the printer s print speed to be established based on inches per second IPS The speed options available are dependent on the print head s resolution PRINT DARKNESS 1288 6 9 Permits the adjustment of the print density Higher print density equates to darker print images PITCH OFFSET 00mm 9 The label pitch is the distance from the l
37. Pin Assignments CABLE REQUIREMENTS DB9 DB25 HOST CONNECTION DB9 PRINTER 1 1 FG Frame Ground Bi Directional 1 FG Frame Ground 2 3 RD Receive Data To Host 2 TD Transmit Data 3 2 TD Transmit Data To Printer 3 RD Receive Data 8 5 CTS Clear To Send To Printer DB9 6 4 RTS Request to Send 4 20 DTR Data Temrinal Ready To Printer DB9 4 6 DSR Data Set Ready 6 6 DSR Data Set Ready To Host 9 DTR Data Terminal Ready 5 7 SG Signal Ground Bi Directional 7 SG Signal Ground This connection at the host side of the interface would depend upon the pin that is being used as the Ready Busy signal by the driving software Typically on a PC it would be either CTS pin5 or DSR pin 6 on a DB 25 connector SATO GT4xxe Series Operator Manual PN 9001138C Page 3 7 Unit 3 Installation IEEE1284 PARA LLEL INTERFACE The parallel interface is a plug in module that can be installed by the user and conforms to IEEE1284 specifications It automatically detects the IEEE1284 signals and operates in the high speed mode If the IEEE1284 signals are not detected it will operate in the slower standard Centronics mode For this reason an interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the speed capabilities This interface also operates bi directionally and can report the status of the printer back to the host SPECIFICATIONS Printer
38. SATO GTxxe Series Operator Manual PN 9001138C Page 5 10 Unit 5 Troubleshooting TEST PRINT TROUBLESHOOTING Chapter provides instruction on special printing to identify and resolve specific print problems HEX DUMP Allows the operator to determine if there were problems in the downloading of data TEST LABEL Allows the operator to identify specific problems regarding mechanical performance and setup HEX DUMP MODE The contents of the print buffer can be examined using the Hex Dump Mode In the left column each line of data received is numbered The center column provides the data in hexadecimal format And in the right column same data is provided in the ASC Il format Follow the flow chart provided below to perform this activity Ba OFFLINE SELECT DUMP DATA RECEIVE DATA RECEIVE BUFFER a RECEIVE DATA RECEIVE BUFFER Receive Data Receive Buffer ENTER ENTER ONLINE 000000 5 OFFLINE 000000 Hex Dump is printed Figure 5 1 Hex Dump Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 5 11 Unit 5 Troubleshooting TEST LABEL PRINTING The test label is designed to assist in the identification of print problems Follow the flow chart provided below to perform this activity Printer beeps TEST PRINT MODE TEST PRINT MODE CONFIGURATION CONFIGURATION a BARCODE v TEST PRINT MODE TEST PRINT SIZE Press a or v ENTER BARCODE 10mm 4 Scrolls
39. TO GT4xxe Series Operator Manual PN 9001138C Page 3 12 Unit 3 Installation INTERFACE UPGRADE The printer is typically ordered with a high speed parallel interface board installed However interface requirements sometimes change and an upgrade is desired All of the interface boards are installed within the same slot middle located in the rear of the printer with little or no difference in installation methodology with the exception of the mini LAN interface top slot Parallel Interface IEEE1284 Optional or Bundled Serial Interface RS232C USB Interface Optional 10BaseT 100Base TX Lan Interface Optional Optional Wireless LAn 802 11b Interface 10BaseT 100Base TX mini LAN EXT Connector External Signal Interface Optional Optioanl Optional Remove the rear housing cover 1 Figure 3 8 Disconnect the power and interface cords Remove screw 2 and plate 3 as required to expose the interface port Remove two screws 4 and withdraw existing board 5 from frame 6 as required Insert replacement board 5 into slot in frame 6 and secure using two screws 4 a A O N Connect the interface cord power cord and reinstall rear housing covers Figure 3 8 Interface Upgrade SATO GT4xxe Series Operator Manual PN 9001138C Page 3 13 Unit 3 Installation LABEL CUTTER INSTALLATION The label cutter when installed replaces the printer s lower front housing cover Its internal sensor m
40. Three short beeps Machine error SATO GTxxe Series Operator Manual PN 9001138C Page 5 4 Unit 5 Troubleshooting ERROR SIGNALS Error No LCD Display Description BCC Check error E Cause BCC attached to sending data for an item is different 17 BCC CHECK ERROR Remedy Ensure the data communication settings are correct Alarm sound Three short beeps External signal Machine error Item Number error Cause The sequence number of present and past print data for 6 an item does not match 18 ITEM NO ERROR or Remedy Ensure data communication settings are correct Alarm sound Three short beeps External signal Machine error Winding Full error Cause s 1 The label rewinder needs to be emptied am CoD 19 2 The sensor is malfunctioning REWINDER FULL Remedy Remove the wound label Alarm sound Three short beeps External signal Machine error Head Density error Cause s 1 The print head is not correctly installed 2 An unsupported print head is installed 20 HEAD MISMATCH Remedy Ensure the print head is suitable for use with this printer and that it is properly installed Alarm sound Three short beeps External signal No output Kanji ROM error cH Cause Invalid Kanji data has been read from the Kanji ROM 21 KANJI ROM ERROR Remedy Ensure the Kanji ROM has been properly installed Alarm sound External signal
41. UTO START A YES NO v The printer may be set to go to SEMBL Mode automatically to execute a preloaded Basic program upon being powered on START PROGRAM OWN_PROG BAS SAMPLE_1 BAS If the SEMBL Mode auto start feature is enabled this screen will appear to permit specification of the program to be executed SATO GT4xxe Series Operator Manual PN 9001138C Page 4 28 Unit 4 Operation INTERFACE MODES 4 4 THROUGH 4 8 MENU DESCRIPTION Displays the operational status of the printer The ONLINE status is displayed on the top line and the label quantity status E on the bottom The message will be changed to OFFLINE INE whenever the printer is switched offline by pressing the LINE QTY 000000 key When a print job is received the quantity line will indicate the number of labels to be printed As the label job prints the display indicates the number of labels remaining to be printed Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key Is the premiere screen of the Interface Mode Interface Mode allows the parameters to be set for the printer to communicate with a host and vise versa Select yes if an interface card for bi directional communication will be configured INTERFACE CARD SETTING
42. a is inumerated in the first column the second column contains the data in hexadeicimal format and the right column contains the same data in ASCII format Only one type of data may be printed on a single label Repeat the dump process to print the other data type Use the keys of the printer s operator panel to select and enter the required options Za ONLINE QTY 000000 000000 SELECT DUMP DATA RECEIVE DATA RECEIVE BUFFER A RECEIVE DATA RECEIVE BUFFER Receive Data Receive Buffer ENTER D D ONLINE OFFLINE 000000 000000 Hex Dump is printed Figure 4 13 Hex Dump Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 14 Unit 4 Operation BOOT DOWNLOAD MODE Figure 4 14 provides the specific sequence of events required by the operator the printer and the printers software Use the keys of the printers operator panel to select and enter the required options BOOT DOWNLOADER CARTRIDGE Press FUNCTION anytime returns to Download Mode Interface Cartridge SELECT PROGRAM INTERFACE DOWNLOAD CARD1 received PROGRAM DOWNLOADING Download complete PROGRAM DOWNLOAD COMPLETED PRESS ENTER Figure 4 14 Boot Download Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 15 Unit 4 Operation DATA SAVE MODE Figure 4 15 provides the specific sequence of events required by the operator the printer and the printer s software to s
43. across the label To adjust the alignment open the print head turn the alignment dial and print a test label Repeat that process until remedy is achieved Alignment Dial Figure 6 3 Print Head Alignment SATO GT4xxe Series Operator Manual PN 9001138C Page 6 6 Unit 6 Maintenance PRINT HEAD PRESSURE ADJUSTMENT Print head pressure adjustment allows for the print head to be adjusted to accommidate different media types thicknesses The pressure setting switch is two position normal high The table that follows coorelates the media used with a pressure setting PRESSURE ADJUSTMENT MEDIA SCALE THICKNESS MM Thin paper normal label etc Normal 0 080 0 200 Thick paper tag stock etc High 0 200 0 268 Figure 6 4 Print Head Pressure Adjustment SATO GT4xxe Series Operator Manual PN 9001138C Page 6 7 Unit 6 Maintenance PRINT HEAD BALANCE ADJUSTMENT Print head balance is the equalization of pressure against the platen roller from one end to the opposite If the print head balance is out of adjustment the printed image will be darker on side of the label than the other and the media will be proned to want to travel in the direction of least resistance The adjustment of print head balance on the label can be subjective One will know when balance is achieved by the disappearance of prevailing negative characteristics To adjust balance a scaled dial allows adjustment based on th
44. cond Direct Thermal 2 3 4 5 6 Inches Per Second Print Module dot size 0049 Inches 125 mm Resolution 203 Dots Per Inch 8 dpmm 305 Dots Per Inch 12 dpmm 609 Dots Per Inch 24 dpmm Maximum Print Width 4 10 Inches 104 mm Maximum Print Length GT408 Printer 98 43 Inches 2500 mm GT412 Printer 59 06 Inches 1500 mm GT424 Printer 15 75 Inches 400 mm MEDIA Roll Media Roll Paper 10 43 Inch 265 mm maximum diameter Core Size 1 5 3 4 Inch 38 1 76 2 101 6 mm internal diameter Wound Face In Face Out Face Out is for linerless only Fan Fold Media Maximum folded height 7 87 Inches 200 mm Standard Mode Media Width 0 87 to 5 04 Inches 22 128 mm Media Length 0 24 to 5 04 Inches 6 397 mm Backing Paper Width 0 98 to 5 16 Inches 25 131 mm Backing Paper Length 0 35 to 15 75 Inches 9 400 mm Media Width 0 87 to 5 04 Inches 22 128 mm Media Pitch 0 67 to 5 04 Inches 17 397 mm Tear Off Backing Paper Width 0 98 to 5 16 Inches 25 131 mm Backing Paper Length 0 79 to 15 75 Inches 20 400 mm Thickness 0 002 to 0 010 Inches 0 06 0 268 mm RIBBON Minimum 1 56 Inches 39 5 mm Width Maximum 1 77 2 32 2 99 3 31 3 62 4 02 4 37 5 04 45 59 76 84 92 102 111 128 mm Length 492 yards 450 m roll Wound Face In Face Out Roll Diameter 3 34 Inches 85 mm SENSING
45. d LIGHT PRINT IMAGES Low print head energy darkness Adjust darkness control Low print head pressure Adjust head balance Foreign material on print head Clean print head and platen roller Poor head alignment Align print head as required Excessive print speed Reduce print speed setting UNEVEN PRINT DARKNESS Unbalanced print head Ensure correct balance Worn platen roller Replace platen roller as required Dirty print head Clean as necessary SMEARED PRINT IMAGES Poor label quality Use high quality label stock Foreign material on print head and platen roller Clean print head and platen roller Foreign material on labels Use high quality label stock Excessive print head energy Adjust darkness control Excessive print speed Adjust as speed as required Excessive head pressure Adjust head balance NO LABEL MOVEMENT Loose timing belt Ensure motor mount screws are tight belt properly tensioned Incorrect label pitch sensor selected Select the correct label sensor type No voltage output Replace fuse on main circuit board Test power supply and replace as required Drive motor not operating Ensure wiring harness connection Replace as necessary Defective main board Troubleshoot board and replacee as nwecessary NO PRINTED IMAGE Print head is disconn
46. density or appears when switching from a print head witrh one density to another PASSWORD 0000 Allows the entry of a password to gain access Will only display if the SET PASSWORD display of the SErvice Mode is turned on DEFAULT SETTING COMPLETED PLEASE POWER OFE Confirms completion SATO GT4xxe Series Operator Manual PN 9001138C Page 4 42 Unit 4 Operation SERVICE MODE 4 19 MENU DESCRIPTION The Maintenance Mode is divided into two sections the Service Mode and the Factory Mode MAINTENANCE MODE The Service Mode allows the programming of various SERVICE MODE dimensional settings sensor thresholds and language options FACTORY MODE The Factory Mode permits counter reset of various printer components Use the keys of the printer s operator panel to select and reset those features Allows sensitivity adjustment of the eye mark sensor SENSOR LEVEL I MARK LEVEL OFFSET Allows slice level adjustment of the eye mark sensor SENSOR LEVEL I MARK SLICE LEVEL Allows penetrating sensor adjustment of the gap sensor SENSOR LEVEL GAP LEVEL OFFSET Allows slice level adjustment of the gap sensor SENSOR LEVEL Select the ENABLE option to set the printer to automatically notify when media is nearly exhausted LABEL NEAR END ENABLE DISABLE lt gt SATO GT4xxe Series Operator Manual PN 9001138C Page 4 43 Unit 4 Operation
47. e baud rate Will only appear when the RS232C interface is installed and the LCD option is chosen from the prior menu PARITY BIT NONE ODD EVEN lt gt Allows setting of the Parity Bit for the RS232C interface Will not display if the dip switch priority option is chosen The interface card must be installed STOP BIT 1BIT 2BIT lt gt Allows Stop Bit selection for the RS232C interface Will not display if the dip switch priority option is chosen CHARACTER BIT 7BIT 8BIT lt gt Allows selection of the data length for the RS232C interface Will not display if the dip switch priority option is chosen PROTOCOL READY BUSY XON OFF Allows setting of communication protocol Will only appear if RS232C or RS422 485 interface is installed except if the relative dip switch is set with either as the priority CENTRONICS ACK SIGNAL ON Allows setting for output timing of ACK signal for Centronics interface Select ON for output outside the busy signal and OFF for inside the busy signal Will only display if the Centronics interface is installed SATO GT4xxe Series Operator Manual PN 9001138C Page 4 31 Unit 4 Operation INTERFACE MODES 4 4 THROUGH 4 8 MENU DESCRIPTION CENTRONICS FAULT SIGNAL ON OFF lt gt Allows setting for output timing of fault signal for Centronics interface Select ON for synchronous output with Select signal and OFF with asychr
48. e deleted Select YES to delete all carriage return CR and line feed LF commands in the data stream including graphics and 2D bar codes This feature is used primarily to maintain compatibility with earlier models of SATO printers IGNORE CANDLE YES NO av Allows 1 byte command such as CAN and DLE code to be deleted Will only appear when the communication protocol is STATUS4 for overseas precifications DATA PORT CARD1 CARD2 Aav Allows select of the port to receive print data CARD1 will receive data sent from the exsting interface and CARD2 will receive print data from the Mini LAN When print data is received from a port different from the specified setting the data will be dleted STATUS PORT ENABLE DISABLE AY Use this setting to enable or disable the status return port The interface card which is not being used as the data input port is the status return port This selection should be relative to the setting of the prior menu SATO GT4xxe Series Operator Manual PN 9001138C Page 4 30 Unit 4 Operation INTERFACE MODES 4 4 THROUGH 4 8 MENU DESCRIPTION RS 232C 422 485 CONFIGURATION DIPSW LCD lt gt Allows determination of which method of configuration has priority the relative dip switch or the LCD menu This screen is displayed only when the applicable interface card is installed BAUDRATE 2400 4800 q 9600 19200 Y Allows selection of th
49. e width of the media used The table that follows coorelates paper width with a dial setting BALANCE ADJUSTMENT Paper Width inches 1 00 1 68 2 35 3 11 3 75 Dial Setting 1 2 3 4 5 Figure 6 5 Print Head Balance Adjustment SATO GT4xxe Series Operator Manual PN 9001138C Page 6 8 Unit 6 Maintenance RIBBON GUIDE ADJUSTMENT If the print ribbon is not spread smoothly over the print head when it makes contact with the media print voids will occur at the point of the ribbon fold Typically this is the result of the axis of one of the following not being perfectly parallel ribbon spindle ribbon roller print head or ribbon guide The purpose of the adjustable ribbon guide is to compensate for the axis deviations of the other three By adjusting the ribbon guide proportionally to the degree of deviation the ribbon spreads smoothly as it travels from the ribbon supply spindle to the guide and beyond Ribbon guide adjustment is a trial and error activity that requires the pause of printing unlatching of the print head adjusting the guide relatching the print head and printing once again Several labels or tags must be printed following each adjustment to determine if the adjustment was effective The ribbon guide is secured to the face of the print assembly by a screw on each end Before adjusting the guide visually inspect that its axis is parallel with that of the print assembly If not adjust
50. eading edge the edge that comes out of the printer first of a label and the leading edge of the next label Once the position has been set it can be fine adjusted using the PITCH potentiometer Positive digit selection on the display moves the leading edge forward and away from the print head while a negative selection moves the label s leading edge incrementally back into the mechanism SATO GT4xxe Series Operator Manual PN 9001138C Page 4 24 Unit 4 Operation USER MODE 4 2 MENU DESCRIPTION PRINT OFFSET V 0000 H 0000 A gt Print offset refers to the vertical and horizontal shifting of the entire print area relative to the label and the print start position The movement is incremented by dots in the positive or negative direction Positive and negative vertical adjustment is toward and away from the print head respectively Positive and negative horizontal adjustment is to the left or right of the reference point respectively ZERO SLASH YES NO lt gt This menu allows for the printer to be configured to print zeros with or without a diagonal slash through them This will apply to all font types with the exception of Kanji font JIS CODE JIS SJIS This menu allows printer configuration of Kanji files for either Japanese code JIS or Microsoft code SJIS If a Microsoft operating system is being used SJIS is to be selected KANJI FONT MINCHO GOTHIC
51. ected Ensure print head wiring harness is connected on each end SATO GT4xxe Series Operator Manual PN 9001138C Page 5 7 Unit 5 Troubleshooting NO PRINTED IMAGE No voltage output Test power supply and replace as necessary Damaged print head Replace print head Damaged electronics Replace circuit board Interface problems Check Refer to relative instructions below Data input error Ensure correct data stream LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL Power cable issues Ensure properly connected Ensure not defective Incorrectly positioned display potentiom eter Adjust as required Defective power supply Troubleshoot and replace components as necessary MEANDERING MEDIA Incorrectly loaded media Ensure correct loading Improperly adjusted media guides Adjust as required Unbalanced print head Adjust as required Worn or improperly adjusted platen roller Adjust Replace as required PRINTER CREATES A BLANK LABEL Data input error Ensure correct data stream Improper media selected Ensure correct media is in use Disconnected print head Cycle off power and ensure proper connection Defective print head Replace print head as required Defective main board Replace main board as required INCORRECT LABEL POSITIONING Incorrect sens
52. ent Will not appear if Card is selected as the priority Will become active upon power reboot 01024 a Values already in use for ports 1 and 2 cannot be reassigned PORT NUMBER 3 Allows setting of communication protocol STATUS 3 Will only appear if RS232C RS422 485 LAN or Wireless LAN interface is installed except if the relative dip switch is set with the RS interfaces as the priority Bi cl cn STATUS 4 Will only appear if RS232C RS422 485 LAN Wireless LAN IEEE1284 or USB interface is installed except if the relative dip switch is set with the RS interfaces as the priority STATUS 5 Will only appear if RS232C LAN Wireless LAN IEEE1284 or USB interface is installed except if the relative dip switch is set with the RS interfaces as the priority SATO GT4xxe Series Operator Manual PN 9001138C Page 4 33 Unit 4 Operation CARTRIDGE MODE 4 9 MENU DESCRIPTION 2 ONLINE QTY 000000 Displays the operational status of the printer The ONLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE key When a print job is received the quantity line will indicate the number of labels to be printed As the label job prints the display indicates the number of labels remaining to be printed Displays the operational status of the printer The OFFLINE
53. er s operator panel to select and enter the required options SATO GT4xxe Series Operator Manual PN 9001138C Page 4 22 Unit 4 Operation NORMAL MODE 4 1 MENU DESCRIPTION Is the premiere screen of the Advanced Mode The Advanced Mode is provided to make basic printer operational adjustments Typically once these adjustments or settings have been made they will not require additional address unless a new job is downloaded The following table identifies the menus of the Advanced Mode and their purpose Is the premiere screen to the Hex Dump Mode The contents of the print buffer and the data received before it is placed into the print buffer may be examined through the use of the Hex Dump Mode Each line of the printed data is inumerated in the first column the second column contains the data in hexadeicimal format and the right column contains the same data in ASCII format Allows the status of the receive buffer to be saved to the memory cartridge If the YES option is chosen a cofiguration 6 screen will then be displayed If the NO option is selected the DATA SAVE START printer goes offline without saving YES NO This screen shows the status of saving the receive buffer to the memory cartridge Data entry is not required This screen confirms the receive data was saved Press ENTER key to go offline DATA SAVE COMPLETED SATO GT4xxe Series Operator Manual
54. ff operation If the relative accessories have been correctly installed their respective options will be displayed BACKFEED MOTION AFTER BEFOR NONE Allows the determination of wheather a backfeed motion will be applied If so the selection of before or after the printing of each label REWINDER Allows the internal rewinder option to be turned activated or deactivated as applicable PRINT METHOD TRANSFER DIRECT lt gt Allows the printer to be switched to operate in the thermal transfer or direct thermal mode as desired SATO GT4xxe Series Operator Manual PN 9001138C Page 4 26 Unit 4 Operation ADVANCED MODE 4 3 MENU DESCRIPTION PITCH SENSOR ENABLE DISABLE lt p gt Allows the pitch sensor to be activated or deactivated as circumstances dictate Allows the reference sensor to be selected relative to the media type to be used HEAD CHECK ENABLE DISABLE os This feature determines the integrity of the print head elements when enabled A few labels will be printed before a print head error is displayed HEAD CHECK NORMAL BARCODE lt gt This screen will appear if the head check feature has been selected Choose for the head check to be performed unconditionally or only when barcodes are being printed Previously printed barcodes should be scanned following an error to determine their functionality EXTERNAL SIGNAL ENABLE DISABLE 4
55. g the printer as necessary following the configuration process and are largely confined to the four potentiometers located on the operator panel Refer to the table below for their function POTENTIOMETER DESCRIPTION PROCEDURE VOLUME Adjusts the audible decimal level for error indication Power on the printer place on line and open the print head When the beep is emitted adjust the volume level accordingly PITCH Is to be used in conjunction with the configuration adjustments Make course adjustments there and then fine tune here If unable to achieve the desired setting here the course adjustment must be reset Adjust this potentiometer as labels are being printed Allow two labels to be printed for each adjustment to ensure a desired setting Adjustment of the PITCH potentiometer will affect the print offset postion Thusly if using a dispenser or cutter adjust the Offset first and then the Pitch OFFSET The offset adjustment is used to reposition the media for printing following advancement for dispensing or cutting A label is printed it is fed forward for dispense the printer retracts the remaining media offset to print the next label To preform this adjustment 1 Power On the printer Press the LINE key to place printer offline Advance to the User Mode and press ENTER Adjust the OFFSET potentiometer Press the FEED key to feed another label Repeat steps 3 and 4 until properly adjusted O
56. gal firmware operation requested by software 02 FLASHROM ERROR Remedy Contact a sales outlet dealer or service center Alarm sound One long beep External signal Machine error Parity Error pagg Cause s 1 RS 232C communication settings fail parity check 03 Eos 2 Error in cable connection PARITY ERROR aaa i Remedy Ensure correct communication cables and settings Alarm sound Three short beeps External signal Machine error Overrun Error as Cause s 1 RS 232C communication settings exceed legal values EA 2 Error in cable connection 04 OVERRUN ERROR a Remedy Check and correct communication cables and settings Alarm sound Three short beeps External signal Machine error Framing Error Ea GE Cause s 1 Incorrect frame size for the RS 232C settings 05 BI 05 2 Cable connection trouble FRAMING ERROR ORN i Remedy Check and correct communication cables and settings Alarm sound Three short beeps External signal Machine error Buffer Overflow error r Cause s 1 Size of received data exceeds size of receiving buffer 06 2 Mismatched send receive communication protocols BUFFER OVER ee Remedy Establish the correct communication protocol Alarm sound External signal Three short beeps Machine error SATO GTxxe Series Operator Manual PN 9001138C Page 5 2 Unit 5 Troubleshooting ERROR SIGNALS Error No
57. gt Kanji font may be set to either Mincho or Gothic style If unsure of their differences refer to the Programming Reference for this printer CHARACTER PITCH PROPORTIONAL FIXED This setting determines whether each character occupies a designated space fixed regardless of the characters width or if the character s space is representative of the character s width proportional Proportional is contemporarily preferred SATO GT4xxe Series Operator Manual PN 9001138C Page 4 25 Unit 4 Operation ADVANCED MODE 4 3 MENU DESCRIPTION ADVANCED MODE ed i a w O o Is the premiere screen of the Advanced Mode The Advanced Mode is provided to make basic printer operational adjustments Typically once these adjustments or settings have been made they will not require additional address unless a new job is downloaded The following table identifies the menus of the Advanced Mode and their purpose DARKNESS RANGE ABCDE FS Allows the darkness density selection of the printed image Has six selection options PRINTER TYPE AUTO SETTING YES NO lt b gt Determines whether the printer automatically detects the installation of optional peripherals such as a peeler or cutter If detected the optional peripherial will be used without further configuration PRINTER TYPE CONTINUOUS TEAR OFF DISPENSER CUTTER LINERLESS Allows the choice of continuous feed or tear o
58. l source with the printer for the purpose of regulating print actiivity to coincide with those external requirements i e production flow etc Disconnect power supply cord and remove the rear housing cover 1 Figure 3 6 Remove screw 2 and plate 3 as required to expose the EXT port 3 Remove two screws 4 and withdraw existing board 5 from frame 6 as required NOTE The above step only applies if replacing an exisiting board Insert external signal board 5 into slot in frame 6 and secure using two screws 4 Connect the interface cord power cord and reinstall rear housing covers 4 Figure 3 6 External Signal Connector SATO GT4xxe Series Operator Manual PN 9001138C Page 3 11 Unit 3 Installation MEMORY EXPANSION The memory cartridge provides additional storage of user data and graphics Access to the memory cartridge port and its installation is very simple The instructions below provide guidance CAUTION INSTALL THE MEMORY CARTRIDGE PRIOR TO SENDING RELATIVE COMMANDS OR AN ERROR WILL OCCUR REMOVE POWER TO THE PRINTER PRIOR TO INSTALLING THE CARTRIDGE Disconnect power supply cord Detach memory cartridge cover 1 Figure 3 7 from center frame 2 Fully insert memory cartridge 3 into its respective port and replace cover 1 PD O N a Restore power to the printer and send commands Zi Figure 3 7 PCMCIA Memory Expansion SA
59. na A W N 7 Press the LINE key to bring the printer back online DARKNESS Is used to adjust the darkness or lightness of the printed image and should be used in conjunction with the configuration adjustments Make course adjustments there and then fine tune here If unable to achieve the desired setting here the course adjustment must be reset Adjust this potentiometer as labels are being printed Allow two labels to be printed for each adjustment to ensure a desired setting SATO GT4xxe Series Operator Manual PN 9001138C Page 6 11 Unit 6 Maintenance SATO GT4xxe Series Operator Manual PN 9001138C Page 6 12
60. nal settings sensor thresholds and language options The Factory Mode permits counter reset of various printer components Use the keys of the printer s operator panel to select and reset those features CUT DISPENSE Enables the printer s internal counter to be initiated and reset The counter options are None All Head Cut and Dispense COUNTER INDICATION NONE LIFE HEAD CUT DISPENSE Allows view of cycles recorded by the printer s internal counter LIFE COUNTER 0 0M Enables view of the printer s internal life counter HEAD COUNTER Displays values for the head counter CUT COUNTER Displays values for the cutter counter SATO GT4xxe Series Operator Manual PN 9001138C Page 4 47 Unit 4 Operation FACTORY MODE 4 20 MENU DESCRIPTION Displays values for the dispenser counter DISPENSE COUNTER 0 0M Enables the printer s serial number to be recorded within the printer SERIAL NO S N 00000000 Enables the revision number of the main circuit board to be ANPC recorded REVISION REV 0 0 Enables the revision number of the interface card to be recorded INTERFACE CARD REVISION REV 0 0 oS Initiates test printing TEST PRINT YES Enables the print size to be selected PRINT SIZE SMALL LARGE lt gt Confirms factory test printing is underway H TEST PRINT PRESS ENTER KEY
61. onitors media feed and activates the cut sequence based on user established values The cutter assembly is powered through relayed current from the printer s power supply and derives its primary intelligence from the main circuit board The activated cut sequence severs the printed media from the unprinted media allowing the operator to retrieve and apply at will Installation instructions are provided with the purchased product LABEL PEELER INSTALLATION The label peeler when installed replaces the printer s lower front housing cover As the label is printed and fed forward the peel bar separates the printed label from its paper backing and presents it for application When the printed label is retrieved by the operator the printer feeds the unprinted media back into position for another print sequence The cycle is again repeated Installation instructions are provided with the purchased product SATO GT4xxe Series Operator Manual PN 9001138C Page 3 14 PRINTER OPERATION e Configuration Modes e Operational Adjustments SATO GT4xxe Series Operator Manua PN 9001138C Page 4 1 Unit 4 Operation CONFIGURATION MODES This chapter provides an overview of the various configuration modes of the operation menu All of the following configuration activities are performed via the use of the operator panel located on the printer front However many settings may also be controlled via software commands In the case of conflict between the
62. onous outputs with Select signal Will only display if the Centronics interface is installed WIRELESS MODE 802 11 Ad Hoc Ad Hoc Infrastructure Allows the selection of the desired communication mode Will only appear if mini LAN interface is present Will not appear if Card is selected as the priority Will become active upon power reboot SSID 1234567890ABCDEF A pe This display allows setting for SSID of wireless LAN English uppercase lowercase and number can be entered up to 32 digits This display will only appear if wireless LAN is installed Will not appear if Card is selected as the priority Will become active upon power reboot CHANNEL 01 lt gt This menu allows channel selection for wireless LAN This display will only appear if wireless LAN is installed Will not appear if Card is selected as the priority Will become active upon power reboot STATUS REPLY TIMING ENG CYCLE lt Allows selection of the timing of returning status data to the host ENQ will return the data on status after receiving a status request ENQ from the host CYCLE will return a status from the printer to the host at intervals of 500ms Will only appear when LAN or wireless LAN is present and if selecting Status 4 for communication protocol LAN CONFIGURATION CARD LCD lt gt Allows determination of whether the interface card or the LCD will take priority presidence Will become active upon po
63. options TEST PRINT MODE HEAD CHECK TEST PRINT MODE MEMORY D TEST PRINT TEST PRINT MODE PRESS ENTER KEY FONT TEST PRINT MODE TEST PRINT SIZE FACTORY LARGE SMALL lt gt Power off to cease printing Figure 5 2 Test Print Mode SATO GTxxe Series Operator Manual PN 9001138C Page 5 12 Unit 5 Troubleshooting NOTE The only print problem that the following sample test label does not display is fading of print image from one side of the label to the other This is the result of improper print head balance Compare this scale on each side to ensure the print is evenly spaced horizontally Visually inspect A AA A these rows for voids L O A A indicating defective ANN N N NN N NN N NA N NN NA NN CLU LU LILI CCRC ERERCECEREREUURCEUERERGHGHUERETORUECOUER head elements AI SAMPLE TEST LABEL Label Contents Will Vary Depending on Test Label Type Displays the dip switch settings at the time of print CI Line sharpness is DSwl DSWwe DS W383 d ined by pri onde ONE EEE Clear line in print indicates the ribbon was wrinkled during printing Compare this scale on each side to ensure the print is evenly spaced vertically Figure 5 3 Sample Test Label SATO GT4xxe Series Operator Manual PN 9001138C Page 5 13 Unit 5 Troubleshooting SENSOR LOCATIONS This chapter provides a diagram identifying the locations of
64. or selection Ensure the correct sensor is selected Improper sensor adjustment Adjust as required Incorrect media in use Ensure the correct media is being used Data input error Ensure correct data stream SATO GTxxe Series Operator Manual PN 9001138C Page 5 8 Unit 5 Troubleshooting INTERFACE TROUBLESHOOTING This unit provides a checklist for the various interface types Locate the checklist relative to the interface used and perform each of the troubleshooting tasks until the problem has been isolated PARALLEL INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface module is correctly installed Run self test to verify Ensure the printer cable is connected to the appropriate LPT port on the host computer If using a Windows printer driver ensure the correct port is selected Ensure a IEEE1284 printer cable is being used Ensure the host s peripherial settings are set to ECP for faster throughput Refer to the computer manufacturer s documentation for details Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode Refer to that procedure within this manual for instructions The command stream should be continuous and possess ODhex and or OAhex carriage return and line feed characters throughout However there should not be either locate between the start lt ESC gt A and the stop lt ESC gt Z commands
65. packing material Carefully lift the printer and accessories from the box and place them on a solid flat surface Remove the plastic covers from the packed items and visually inspect for physical damage Ensure all components are present as dictated on the Packing List O UI PUN Report damaged property oo Shipping Container Figure 3 1 Unpacking SATO GT4xxe Series Operator Manual PN 9001138C Page 3 2 Unit 3 Installation PRINTER INSTALLATION This chapter provides guidance on how to station connect and load the printer once unpacked Following printer setup procede to the next chapter for information on interface selection SITE LOCATION e Stationed on a solid flat surface Stationed away from hazardous materials e Stationed within operational distance of the host based on interface specifications CABLE CONNECTION The procedure below provides instruction on typical cable connection The same procedure will apply to others that are not mentioned but their connectors are also located behind the rear housing cover 1 Press the rear housing ocver catch and remove laterally Figure 3 2a 2 Locate and identify the required connectors Figure 3 2b 3 Connect the power supply and interface cables to their respective connectors Figure 3 2c 4 Replace rear housing cover Figure 3 2d Rear Housing Cover Housing Cover Catch Interface Connectors a Power Supply Connector Fig
66. pgrade 3 13 Label Cutter 3 14 Label Peeler 3 14 PN 9001138C PRINTER CONFIGURATION Configuration Modes Normal Mode User Mode Advanced Mode IEEE1284 Interface Setup Mode RS232C Interface Setup Mode Centronics Interface Setup Mode LAN Interface Setup Mode USB Interface Setup Mode Cartidge Mode SEMBL Mode Test Print Mode Download Mode Hex Dump Mode Boot Download Mode Data Save Mode Default Settings Mode Print Cancel Mode Print Darkness Default Mode Service Mode Factory Mode Screen Identification TROUBLESHOOTING Error Signals Troubleshooting Table Interface Troubleshooting Parallel Interface RS232 Serial Interface LAN Ethernet Interface Universal Serial Bus USB Interface Test Print Troubleshooting Hex Dump Mode Test Label Printing Sensor Locations MAINTENANCE Cleaning Procedures Replacement Procedures Print Head Platen Roller Adjustment Procedures Print Head Alignment Print Head Pressure Print Head Balance Ribbon Guide Label Sensor Positioning Potentiometer Adjustments PN 9001138C 4 2 4 3 4 4 4 6 4 7 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 4 21 4 22 5 2 5 7 5 9 5 9 5 10 5 10 5 11 5 11 5 12 5 14 6 3 6 3 6 6 6 6 6 8 6 9 6 10 6 11 INTRODUCTION e About This Manual e General Description e Control Features SATO GT4xxe Series Operator Manual PN 9001138C Page 1 1 Unit 1 Introduction ABOUT THIS MANUAL This manual is laid out
67. references the Unit and the second identifies the page number Page numbers begin with the numeral 1 one at the commencement of a new unit and ascends sequentially SATO GT4xxe Series Operator Manual PN 9001138C Page 1 2 Unit 1 Introduction GENERAL DESCRIPTION The GT4xxe series printer is a high performance printer capable of printing all popular bar codes and twelve human readable fonts providing an inventory of thouasnds of styles and sizes Its heavy metal construction is designed to deliver optimum performance in demanding environments Top Housing Cover Left Housing Cover Memory Card Access Ribbon Supply Spindle Ribbon Rewind Spindle AAA Gains Operator Panel ge Media Holder ae A OH NO 2 i 7 gt d da A lt 7 Power Switch f 2 Media Guide EDI Platen Roller Assembly Front Housing Cover Print Head Assembly Figure 1 1a Primary Components SATO GT4xxe Series Operator Manual PN 9001138C Page 1 3 Unit 1 Introduction CONTROL FEATURES This chapter identifies the interactive control features of the printer These functions are generally defined here More specific explainations will be found throughout this manual on how to use them lentes sb Communicates operational conditions via the use POWER of icons and text llluminates when the power on ONLINE llluminates when communication is available Flashes when fails STATUS Flashes when an error occur
68. required SATO GT4xxe Series Operator Manual PN 9001138C Page 4 38 Unit 4 Operation BOOT DOWNLOAD MODE 4 14 MENU DESCRIPTION Allows selection of the download method DOWNLOADER INTERFACE CARTRIDGE Displays the port that receives the download data SELECT Interface Receiving data from extended interface At ol Cartridge Receiving data from Mini LAN CARD2 Allows confirmation of download PROGRAM DOWNLOAD Displays the printer is stand by waiting for download PROGRAM DOWNLOAD READY Displays download progress Data entry is not required PROGRAM DOWNLOADING 0 100 re eerie Confirms successful execution PROGRAM DOWNLOAD COMPLETED PRESS ENTER SATO GT4xxe Series Operator Manual PN 9001138C Page 4 39 Unit 4 Operation DATA SAVE MODE 4 15 MENU DESCRIPTION Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key 000000 Bg SAVING PRINT LOG Initiates receive data save activity to the memory card fi DATA SAVE Displays status of receive buffer being saved to memory cartridge Confirms completion of receive data save a DATA SAVE COMPLETED SATO GT4xxe Series Operator Manual PN
69. roblem Ensure the serial cable meets specifications and is correctly connected at each end Ensure the cable and its ports are not defective Ensure that a faulty print server or other protocol related senarios are not creating a queue setup issue Systematically perform checks and tests to isolate the cause If using TCP IP ensure a valid IP address is specified and that all parameters are correct subnet mask gateway etc Attempt to PING the IP address assigned to the network interface Install the IPX SPX protocol on a workstation to determine if the network device can be discovered via the MAC address If able configure the appropriate protocols and retest connectivity Use a crossover cable to isolate the printer from the network by connecting from the interface and workstation Verify that the parameters match on each Test connectivity UNIVERSAL SERIAL BUS USB INTERFACE If nothing prints during a test print verify the device drivers have been successively installed by performing the following Click on Start Settings and then Control Panel Click on System within the new window Click on the Device Manager tab Ensure that the View Device By Type is checked Scroll to SATO USB Device and ensure that errors do not exist Reinstall as required Reboot the PC and the printer Contact Microsoft technical support for further assistance as required
70. s Flashes when sending receiving data LABEL Flashes when paper error occurs RIBBON Flashes when ribbon error occurs POWER ONLINE STATUS LABEL RIBBON Operator Buttons FEED Feeds the equivalent of a sheet of paper when ressed once Positions paper if misaligned LINE FEED pi pap g LINE Starts and stops printing and transmission of data N ER CANCEL Maintenance Panel runeron Allows movement through the various menus VOLUME PITCH OFFSET DARKNESS and modes Q C e e oul a Permits the movement of the cursor for input ENTER Allows the selection of an option CANCEL Cancels a print job Allows return to the previous screen when moving through the menus VOLUME For buzzer volume adjustment PITCH For adjusting print position OFFSET Adjusts cut peel and tear off stop positions DARKNESS Breaks the circuit providing power to the printer Figure 1 2 Operator Panel SATO GT4xxe Series Operator Manual PN 9001138C Page 1 4 TECHNICAL DATA e Physical Characteristics e Power e Enviromental e Processing Print e Media Ribbon e Sensing e Interface Modules e Character Font Capabilities e Barcode Capabilities e Regulatory Approvals SATO GT4xxe Series Operator Manual PN 9001138C Page 2 1 Unit 2 Technical Data PHYSICAL CHARACTERISTICS Width 10 67 Inches 271 mm Height 12 00 Inches 305 mm Depth 17
71. s the configuration of an optional memory cartridge This cartridge when loaded provides increased storage capacity for text and graphics Use the keys of the printer s operator panel to select and enter the required options ONLINE QTY 000000 Bg OFFLINE 000000 Press FUNCTION anytime during configuration to return to Normal Mode FORMAT START YES NO a YES ENTER CANCEL NO ENTER CARTRIDGE FORMAT COMPLETED PRESS ENTER KEY Figure 4 9 Cartridge Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 10 Unit 4 Operation SEMBL MODE SEMBL SATO Embedded Basic Language allows software programs written in standard Basic language to be loaded into the printer and executed without additional computer connections Use the keys of the printer s operator panel to select and enter the required options SEMBL MODE AUTO START YES START PROGRAM FIRST BAS SECOND BAS Scroll options to select Press FUNCTIONanytime Te cestice piegre during sequence returns to SEMBL MODE ONLINE QTY 000000 th OFFLINE QTY 000000 SEMBL Program is executed SEMBL Program is halted SEMBL Program terminates Figure 4 10 SEMBL Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 11 Unit 4 Operation TEST PRINT MODE Figure 4 11 provides the specific sequence of events required by the operator the printer and the printer s software for a
72. test label to be printed Test labels are designed to identify failures in configuration adjustment problems and mechanical defects Use the keys of the printer s operator panel to select and enter the required options Printer beeps TEST PRINT MODE TEST PRINT MODE CONFIGURATION CONFIGURATION 4 BARCODE v TEST PRINT MODE TEST PRINT SIZE Press a or v ENTER BARCODE 10mm A M Scrolls options TEST PRINT MODE HEAD CHECK TEST PRINT MODE MEMORY D TEST PRINT TEST PRINT MODE PRESS ENTER KEY FONT TEST PRINT MODE TEST PRINT SIZE FACTORY LARGE SMALL lt gt Power off to cease printing Figure 4 11 Test Print Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 12 Unit 4 Operation DOWNLOAD MODE This download feature allows the operator to download print jobs to the printer When downloading is complete the LCD screen will return to the original display If an error occurs a DOWNLOAD ERROR will display Use the keys of the printer s operator panel to select and enter the required options Printer beeps DOWNLOAD WAITING User prepares and sends data sa DOWNLOADING Figure 4 12 Download Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 13 Unit 4 Operation HEX DUMP MODE The contents of the print buffer and the data received before it is placed into the print buffer may be examined through the use of the Hex Dump Mode Each line of the printed dat
73. the printer Flow control protocols to throttle transmission are not used Error conditions that occur during the Print Data transmission will cause the printer to return a NAK ACK NAK PROTOCOL Bi Directional ACK NAK protocol is used for error control In a normal transmission sequence when the transmission is received the printer will return an ACK 06H signifying that it was received without a transmission error After the transmission command structure has been analyzed a status byte is returned to the host This status byte informs the host of the validity of the command structure If the command structure is error free the printer proceeds with the print operation When the print operation is completed a Printer Status message is returned to the host If an error was detected during the initial transmission sequence a NAK 15H will be returned signalling to the host that the received transmission contained errors and must be resent If the returned Status byte indicates a command structure error the error must then be corrected before the print data is resent to the printer A valid transmission to the printer must be bounded by an STX ETX pair with the STX 02H signifying the start of the Print Data and ending with an ETX 03H signifying the end SATO GT4xxe Series Operator Manual PN 9001138C Page 3 10 Unit 3 Installation ACCESSORIES INSTALLATION EXTERNAL SIGNAL CONNECTOR This connector permits the interface of an externa
74. the printer s various sensors Refer to the diagram provided below Eye Mark Sensor Transmittor Paper End i Sensor gt gt ve i m 0 D Z y J A T Invalid Area for Print T oe m o Print Width 4 09 4 20 O R O y Print Head A A o P a 5 2 D a a 2 N y Dispenser Q Tear Off Cutter Figure 5 4 Sensor Locations SATO GTxxe Series Operator Manual PN 9001138C Page 5 14 MAINTENANCE e Cleaning Procedures e Replacement Procedures e Adjustment Procedures SATO GT4xxe Series Operator Manual PN 9001138C Page 6 1 Unit 6 Maintenance CLEANING PROCEDURES Cleaning of the printer is a necessary maintenance activity to ensure print quality and long printer life There are two basic types of cleaning involved the removal of loose debris and the removal of residue Use a soft cloth and or a pneumatic blower to remove debris from the printer This process should be performed prior to the removal of residue To remove residue apply SATO Solvent or isopropyl alcohol to a clean cotton swab and gently wipe the entire surface of the print head and platen roller until clean It is recommended that the printer be cleaned after the printing of every two rolls of labels WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING WARNING EXERSIZE CARE WHEN CLEANING TO PREV
75. tion The printer s configuration setting Barcode The printer s installed barcodes e Head Check A pattern to check print head elements Memory The contents of the memory cartridge Font The contents of the installed fonts e Factory A factory test label will be printed TEST PRINT SIZE 10mm A y This screen only appears if Configuration Barcode or Head Check was chosen in the previous menu The increments of measurement are 1cm TEST PRINT SIZE LARGE SMALL lt gt For factory test prints this screen appears instead of the previous screen for setting print size Large 10cm and small 4cm print sizes are the only two options D TEST PRINT PRESS ENTER KEY Pressing ENTER will initiate continuous test printing Pressing ENTER again will suspend printing SATO GT4xxe Series Operator Manual PN 9001138C Page 4 36 Unit 4 Operation DOWNLOAD MODE 4 12 MENU DESCRIPTION Displays Confirms the printer is on stand by for receiving z download data The doewnloaded data received from the host i shall be written in the memory cartridge or the main ROM No DOWNLOAD entry is required WAITING Downloading progress may be monitored here No entry is required at this screen te Press CANCEL to abort downloading DOWNLOADING 9 Displays when the download process is complete Press ENTER to exit DOWNLOAD COMPLETE PRESS ENTER KEY SATO
76. tions Type password if A prompted then press ENTER ONLINE QTY 000000 000000 Returns to previous Interface Mode INTERFACE CARD SETTING YES NO INTERFACE CARD RECEIVE BUFFER SETTING MULTI 1ITEM CARD1___CARD2 CANCEL Multiple Single item AN ITEM NO CHECK C ai ENABLE DISABLE A IEEE1284 Status 4 Status 5 ACK SIGNAL A 00 5 us 7 DATA PORT CARD1 CARD2 IGNORE CR LF YES NO av STATUS PORT ENABLE DISABLE Figure 4 4 IEEE1284 Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 5 Unit 4 Operation RS232C INTERFACE SETUP MODE This chapter provides the programming sequences required for RS232C interface setup Use the keys of the printer s operator panel to select and enter the required options Th INTERFACE CARD SETTING No ENTER ONLINE QTY 000000 YES no Ste Select Yes Press ENTER INTERFACE CARD SETTING 000000 CARDI CARD2 CANCEL ENTER Press FUNCTION ENTER anytime during ENTER sequence returns RS 232C 422 485 to Normal Mode CANCEL CONFIGURATION DIPSW__LCD lt gt PROTOCOL READY BUSY XON OFF BAUDRATE Select DIPSW to bypass baudrate and bit configuration 2400 4800 a Select LCD to configure those 9600 19200 Y MULTIDROP ENTER CANCEL Ready Busy X On Off selected Yes No PARITY BIT STATUSS Selected NONE ODD EVEN Yes No lt gt ENTER RECEIV
77. top line and the label quantity status on the bottom The message will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE key When a print job is received the quantity line will indicate the number of labels to be printed As the label job prints the display indicates the number of labels remaining to be printed OFFLINE QTY 000000 Displays the operational status of the printer The OFFLINE status is displayed on the top line and the label quantity status on the bottom The message will be changed to ONLINE whenever the printer is switched online by pressing the LINE key Is the premiere screen of the SEMBL Mode SEMBL SATO Embedded Basic Language allows software programs written in standard Basic language to be loaded into the printer and executed without additional computer connections Use the keys of the printer s operator panel to select and enter the required options FIRST BAS SECOND BAS Permits the selection of the software program stored in the printers memory that will be executed and used when the SEMBL Mode is started SATO GT4xxe Series Operator Manual PN 9001138C Page 4 35 Unit 4 Operation TEST PRINT MODE 4 11 MENU DESCRIPTION TEST PRINT MODE CONFIGURATION Is the premiere screen of the test print mode To view this screen and access this mode press and hold the FEED key while powering on the printer e Configura
78. tore the printer s history Use the keys of the printer s operator panel to select and enter the required options By OFFLINE 000000 Press and hold Y more than 5 seconds Press FUNCTION anytime returns to Download Mode History data save Received data save completed A amp DATA SAVE COMPLETED Figure 4 15 Data Save Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 16 Unit 4 Operation DEFAULT SETTINGS MODE Figure 4 16 provides the specific sequence of events required by the operator the printer and the printer s software to return the printer to the configuration state as recieved from the factory Use the keys of the printer s operator panel to select and enter the required options Printer beeps DEFAULT MODE PRINTER SETTING ALT PROTOCOL y PRINTER SETTING ALT PROTOCOL Press a or v ENTER DEFAULT ALT PROTOCOL DEFAULT MODE PRINTER SETTING YES NO YES NO Printer beeps 3 times DEFAULT SETTING COMPLETED PLEASE POWER OFF Figure 4 16 Default Settings Mode SATO GT4xxe Series Operator Manual PN 9001138C Page 4 17 Unit 4 Operation PRINT CANCEL MODE Figure 4 17 provides the specific sequence of events required by the operator the printer and the printer s software to cancel a print job once initiated Use the keys of the printer s operator panel to select and enter the required options
79. ure 3 2a Figure 3 2b Rear Housing Cover Figure 3 2c Figure 3 2d SATO GT4xxe Series Operator Manual PN 9001138C Page 3 3 Unit 3 Installation MEDIA SELECTION The size and type of the labels or tags to be printed should have been taken into consideration before printer purchase Ideally the media width will be equal to or just narrower than the print head Using media that does not cover the print head will allow the platen roller to tread on it and wear it out The media edge will also wear a groove in the platen roller affecting print quality MEDIA amp RIBBON LOADING There are two general media types that may be loaded and used rolled and fan folded Each of those types may again be defined by whether their print application is direct thermal or thermal transfer Those factors determine how the media is loaded and if ribbon stock is loaded at all Thermal transfer media requires the use of ribbon stock for print application In such a scenario it is the ribbon stock carbon paper that contains the ink that will be transfered to the media Direct thermal media has the ink embedded within and is brought to the surface through heat penetration by print head contact Rolled media of standard diameter is loaded within the printer and suspended by the media holder Larger non standard rolled media would be suspended outside the printer at its rear and fed inward Fan folded media would also be fed inward from
80. wer reboot IP ADDRESS Allows setting of the IP address This display will not appear if any LAN interface is present or Card is not selected in the prior menu Will become active upon power reboot SATO GT4xxe Series Operator Manual PN 9001138C Page 4 32 Unit 4 Operation INTERFACE MODES 4 4 THROUGH 4 8 MENU DESCRIPTION Allows setting of the subnet mask This display will only appear if any LAN interface is present and the Card option is not SUENEEMASE selected in the prior menu Will become active upon power 0 0 0 0 reboot lt gt Allows setting of the gateway address Will only appear if any LAN interface is present Will not appear if Card is selected as STEW AT ABDRE SS the priority Will become active upon power reboot 0 0 0 0 on Allows configuration of port number 1 for LAN Will only appear if mini LAN interface is present Will not appear if Card is selected as the priority Will become active upon power reboot ON ed Values already in use for ports 2 and 3 cannot be reassigned PORT NUMBER 1 Allows configuration of port number 1 for LAN Will only appear if mini LAN interface is present Will not appear if Card is selected as the priority Will become active upon power reboot 01024 gt Values already in use for ports 1 and 3 cannot be reassigned PORT NUMBER 2 Allows configuration of port number 1 for LAN Will only appear if mini LAN interface is pres

GT408/412/424e Operator Manual

Contents

Download Pdf Manuals

Related Search

Related Contents