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Bria Android Edition 3.1 User Guide

1. Bria would like to access your public profile friend list News Feed personal description and status updates as well as your friends personal descriptions chat statuses and status updates Cancel Tap OK to give Bria a permission to access your Facebook account This pop up appears only once Type a message and tap Share to publish the post DF Post to Wall dur hands on Bria a cool VolP softphone app Bria lets you make voice and video calls aver 3G or Wi Fi and even lets you see which of your friends are online so you can send them SMS of IM messages all from a slick user interface It s easy to use and totally apptastic Download it from Google Play or App store today a Bria At 4 DIE ONER ttt eet Wet BE nm January 21 N Bria for Android Bria Android VoIP Softphone Want to stay connected anytime anywhere Then make sure you get your hands on Bria a cool VoIP softphone app Bria lets you make voice and video calls over 3G or Wi Fi and even lets you see which of your friends are online Like Comment Share 64 Bria Android Edition User Guide Twitter Tap Facebook Email g josephsantos Check out Bria ndroid a cool app that lets you make VoIP Softphone galls and send messages anytime anywhere Check http goo gl jgQJQ josephsantos josephs91893228 9m Check out GraAndroid a cool softphone app that lets you make VolP calls
2. When contact names include Japanese or Chinese characters and the names do not appear correctly on Bria enabling this preference may solve the problem Use LED Notifications On to turn on the pulse notification light on supported devices When Bria has a new IM SMS or a missed call the notification light will blink Enable Video ON to make video calls on Bria Appears only after the Video Calls feature is purchased Bria Android Edition User Guide i i Send Landscape When ON your video will be forcibly sent in the landscape orientation This is a compatibility mode for older devices that cannot render video in the portrait orientation Use as an exception The default is Off Video Quality Automatic Recommended Let Bria select the best quality to use in a given situation Lower QCIF Quarter Common Intermediate Format uses 176 horizontal pixels and 144 vertical lines QCIF transfers one fourth the amount of data therefore it consumes less memory than CIF Higher CIF Common Intermediate Format uses 352 horizontal pixels and 288 vertical lines Extra High Decode CIF Choose this setting when the other party requires a different version of CIF H 264 Baseline level 1 3 for example Cisco hard phones 57 CounterPath Corporation 5 3 Advanced Settings When you changed an advanced setting you may be prompted to apply the changes In order to apply the changes Bria will automatically unregis
3. Bria Android Edition User Guide CounterPath Corporation CounterPath Corporation Suite 300 One Bentall Centre 505 Burrard Street Box 95 Vancouver BC V7X 1M3 Tel 604 320 3344 sales counterpath com www counterpath com 2014 CounterPath Corporation All rights reserved This document contains information proprietary to CounterPath Corporation and shall not be used for engineering design procurement or manufacture in whole or in part without the consent of CounterPath Corporation The content of this publication is intended to demonstrate typical uses and capabilities of the Bria Android Edition application from CounterPath Corporation CounterPath makes no warranty regarding the content of this document including but not limited to implied warranties of fitness for any particular purpose In no case will CounterPath its employees officers or directors be liable for any incidental indirect or otherwise consequential damage or loss that may result after the use of this publication oo CounterPath and the AN logo are trademarks of CounterPath Corporation This manual corresponds to Bria Android Edition version 3 1 0 Google and Android are trademarks of Google Inc SILK is a registered trademark of Skype Inc The Bluetooth word mark figure mark and combination mark are all trademarks that are owned by the Bluetooth SIG All other trademarks are the trademarks of their respective owners Rev 2 June 2014 C
4. setting is turned on e Auto Lets Bria choose either software or hardware for echo cancellation e Hardware You will see this choice only when your device supports this feature e Software Auto Gain Control On to automatically adjust the gain Appears only when this functionality is supported on the device Typically on Low Latency Control Appears only if the functionality is supported on the device running Android OS 4 2 or higher This setting becomes changeable when Audio API Type is OpenSL ES When On Bria tries to reduce latency Codec Options See page 62 Verify TLS Cert Applies only if you use TLS as the transport e On default Bria attempts to verify the certificate sent by the SIP server to see if it is trusted For the certificate to be trusted a corresponding CA certificate provided by your VoIP provider must be installed on your device Off Bria accepts the certificate without attempting to verify it Alert In Background On Bria sends notifications when an account fails to register Bria also notifies the user after the account is successfully re registered Off default Bria does not send notifications regarding account registration errors Speakerphone Fix If the speakerphone is always turned on in Bria turn on this setting and see if that forces the speakerphone to turn off If the speakerphone is still on turn this setting off again Audio Input Source This setting controls how the device pro
5. Feed personal description and status updates as well as your work friends personal descriptions Ei Facebook Connect chat statuses and status updates Cancel Tap OK to give Bria a permission to access your Facebook account This pop up appears only once Facebook Connect is turned on Go to the Contact list and tap one of your Facebook friends You can add phone Contacts Buddies Joseph Santos LE numbers or other fields to this contact These Joseph Santos fields will remain on your device even after you Alice Nowak turn off Facebook D 5 H Connect Daniela Alves Summer is finally here Francisco Aldo Facebook st ere __ All information coming joseph santos 7902 read only Hanna Johansson Mobile 6045553696 Helen Downe F3 y E Jack Shepard A Janier Hernadez 11 CounterPath Corporation 12 Bria Android Edition User Guide 3 Making Phone Calls 3 1 Starting and Quitting Bria Tap the Bria icon to start Bria After a few seconds the Bria screen appears WIDGETS Indicates all the accounts on Bria are registered and ready Tap Indicates no accounts on Bria are registered A B Caleulater Calendar E Currents ke Email Indicates some of the accounts on Bria are not registered The contacts tab is automatically populated with contacts from your Android contact list To quit the Bria app
6. i a Hanna Johansson L Find the person and tap Helen Downey If the list is long search for A W Outgoing call the name Jack Shepard 2 minutes ago Omins 0 secs E Janier Hernadez Account myvorpprovider myvoipprovider Foy ida 222 On Call 07 28 Call 1222 Tap a desired number m Video 1222 SMS 1222 Tap Call The second a call is dialed Transfer 1222 When the call connects the first call is put on hold You are now speaking to the second person Exit Tum on recording Call Statistics From the History l 2 A 5 6 Or tap the Phone tab to go To switch to the other back to the first call person tap Swap L 8 0 Roy Jones a 1441 a Roy Jones Tap add LE Jones a Tap History Roy Jones Roy Jones Roy Jones On Call 07 28 Find the person and either Call 1222 1 tap the entry then tap Call or 2 long tap on the entry and tap call The second call is dialed Video 1222 Transfer to 1222 Remove Entry View contact Clear All Entries Exit When the call connects the first call is put on hold You are now speaking to the second person Turn on recording Send SMS Call Statistics 22 Bria Android Edition User Guide 3 8 Handling Two Established Calls Handling Two Bria Calls Transfer the call to the other perso who is on hold Roy Jones On Call 07 28 Media codecs G71l
7. Preferences See page 63 for purchasing the feature ON to always dial a number with video offer Whether you use the keypad the Contacts tab or the History tab all the outgoing calls will offer video to the other party The default is Off When On Bria automatically starts sending video when you receive video calls When Off video does not start until you tap the video icon The default is Off Usually ON While headsets are connected to Bria the sound always comes from the headsets regardless of this setting This setting could solve a problem that audio calls are treated as video calls thus the speaker comes on automatically Turning this setting off allows you to hear the sound from the earpiece ON to share your online status with and send instant messages to your buddies To use this feature you must purchase Presence and Messaging See page 63 Turn ON if your VoIP service provider supports Presence Agent for SIP SIMPLE The default is Off Publish Refresh Interval for publishing your status over SIP SIMPLE Value in seconds Minimum 30 default 900 Subscribe Refresh Interval for subscribing your buddy s status over SIP SIMPLE Value in seconds Minimum 30 default 900 49 CounterPath Corporation ee Enable SMS ON to send an SMS to PSTN cell phone numbers by using the SIP SIMPLE protocol Turn ON if your service supports this feature ask your VoIP service provider The purchase of Prese
8. Statistics A message appears Both calls end on your side 3 11 Conference Call When you have two Bria calls established you can merge the calls into a three way conference call Establish two calls page 21 Roy Jones On Call 07 28 Roy Jones Conference 00 47 If desired you can split the conference pack into two separate calls The top call will be the live call Tap Merge rat Tum on recording Call Statistics Tapping End Call ends the conference and hangs up on both calls The two calls are merged into a conference between you and the two other people Turn on recording Call Statistics 26 Bria Android Edition User Guide 3 12 History Incoming call that Missed was answered t Roy Jones t je a Missed incoming call XY Outgoing call Tap the History tab Al te Alice Nowak 1441 Alice No Tap to phone this person 5555 te 1441 e Roy Jones x Roy Jones XY t t E Roy Jones ta XY XY 1441 Tapping quickly displays Long tap on a name this menu displays this menu Alice Nowak 2 Alice Nowak KE Incoming call Call 3333 8 minutes ago Omins 35 secs Account myvoipprovider Video 3333 Remove Entry 3333 LVL View contact 3333 ae Clear All Entries Send SMS mes Send SMS 27 CounterPath Corporation Adding a Contact from the History All Missed Roy Jones fr te Alice Nowak 1441 te Alice Nowa
9. Voicemail Indicator After you have checked your voicemail you can clear the voicemail indicator to stop the notification If you clear the indicator while you still have unchecked messages the indicator will appear again TUESDAY FE APRIL 2 2013 f Swipe right to clear the notifications g Bria Android Edition Llamas Ki jl Y Le c Bria Android Edition ry Acero ste oqdaed Ir te Vs ns L ILS LUC 1 Tap to launch Bria This notification remains in the status bar all the time to inform the registratopm status 31 CounterPath Corporation 32 Bria Android Edition User Guide 4 Presence and Instant Messaging With Presence and Messaging you can share your online status presence and exchange instant messages with the contacts who have a softphone number or an XMPP address You can also send an SMS from a SIP account to PSTN mobile phone numbers if your service supports this feature ask your VoIP service provider Presence and Messaging is available as an in app purchase Make sure your VoIP service provider supports SIP SIMPLE before purchasing this option if you plan to use this feature over SIP SIMPLE To purchase this option and set up your Bria see page 7 Using Emoticons Bria displays the following set of emoticons en a cos 2 Happy e p pm e p pe 33 CounterPath Corporation 4 1 Sending an IM You can send an instant message to your buddy If you have
10. and or video is enabled on the account user will get a prompt to choose call sms video When Off user will see a confirmation prompt Show URI Domain On The phone number displayed for an incoming outgoing or established call will include the domain name for example 1234 my VoipProvider com Off default The domain name is not included in the display Forward Calls On to send all incoming calls to a specific number So long as Bria is enabled and registered and Keep Awake above is on incoming calls will be forwarded to this phone number The number to forward calls to when Forward Calls is on Play Keypad Tone On to hear a tone when you tap the dialpad Keep Wi Fi Radio Awake Controls whether the Wi Fi radio stays on when the screen goes dark phone gets auto locked e On checked The Wi Fi radio stays on so that when the screen goes dark 1 you stay logged on via Wi Fi as long as you are in your Wi Fi network and 2 incoming calls will use Wi Fi instead of mobile data Radio On uses more battery power Perhaps choose On if you have a limited data plan Off The Wi Fi radio is turned off so that when the screen goes dark 1 Bria will re log in via the mobile data network and 2 incoming calls will use your mobile data plan Unless mobile data is not enabled on your phone and or in Bria in which case Bria logs out and you will not receive calls as long as the phone is dark Radio Off uses less battery power P
11. bandwidth usage cost when using mobile network for phone calls 62 Bria Android Edition User Guide 5 4 Premium Features Premium Features offer items that you can purchase to use on Bria e G 729a codec is a narrowband audio codec that is intended for low bandwidth use It is particularly recommended if you will be making calls over mobile network because it provides better audio quality on your mobile data connection Premium Features T GT29a codec T AMR WB codec eA MR WB codec is a wideband codec that provides superior sound quality due to a wider speech bandwidth Presence and Messaging Presence and Messaging allows you to send instant messages to your Ma Video Calls buddies and share your online status presence with them You can use this feature on XMPP accounts such as Gmail or Facebook and or SIP accounts depending on whether your VoIP service provider supports this feature for SIP SIMPLE With SIP accounts you can also send SMS to PSTN phone numbers if your VoIP service provider supports this feature Video Calls allows you to make video calls to softphone numbers over Wi Fi and mobile data network The H 264 codec and the VP8 codec are supported Make sure that your VoIP service provider supports video calls before the purchase Purchasing G 729a or AMR WB Codec I 2 3 4 Go to Settings gt Premium Features Tap the desired codec to go to Google Play Follow the prompts to purchase th
12. be able to see the other party s video when ready To remove video from both ways tap the Android menu button and Remove Video The call goes back to an audio call Offering Video to the other party Roy Jones On Call 00 26 Remove Video Turn on recording When the other party places a video call you will see their video on Bria after you answer the call e You can start sending your video if desired by tapping the Video icon on the top bar e If you do not want to receive the other party s video during a call tap the Android menu button and tap Remove Video The call will be switched to an audio call During a Video Call During a video call you can e transfer a video call The transferred call will be placed as an audio call and then both parties can add video to the audio call e establish two video calls and merge them into an audio conferernce call no video conference call supported yet e record only audio of video calls 30 Bria Android Edition User Guide 3 14 Accessing Voicemail If your VoIP service provider provides a voicemail service then incoming calls go to voicemail if e Bria is not running e You are currently on a native call e You already have two Bria calls established The voicemail indicator 2 3 4 9 6 J 8 g Tap the voicemail icon to connect to voicemail 0 To set up a voicemail number go o i Settings gt Accounts 00 Clearing the
13. call To permanently change the account see page 5 work Tap the account you want to use 16 Bria Android Edition User Guide From the Bria Contact List Contacts Buddies ry F al Fy Alice Nowak A Daniela Alves Olivia Alfredsson Francisco Aldo Frank Chan Hanna Johansson Work Helen Downey ey Jack Shepard gr Jamier Hernadez Tap the desired phone number account Olivia Alfredsson Olivia Alfredssonaizippy phone ce D myvoipprovider A Call 6045458211 me Video 6045458211 SMS 6045458711 a Select Dial oul Account miyvespprowier work Tap the account you want to use This account will be used only for this call To permanently change the account see page 5 17 CounterPath Corporation 3 4 Handling Incoming Calls kokila If you are on a native call or already on two Bria calls the incoming call does not ring on your phone it goes to Bria voicemail instead Incoming Call Hold and slide left to Hold and slide right to g decline the call accept the call When Bria Is in the Background If you receive an incoming call when Bria is in the background Bria will automatically come to the foreground so you can handle the call 18 Bria Android Edition User Guide 3 5 Handling One Established Call kokila On Call 00 03 Tap to show a keypad in order to enter numbers for example when choosing menu items su
14. no buddies add someone as a buddy first page 41 Tap the Messages tab Tap More to choose a canned message Tapa conversation Or tap to select a buddy You can also call this person if this person provides a phone number SIP is used to make calls My status Available p SMS 9 Frank Ch dudson Jacobs Canned Messages Enter a new line Select recipient Emily Wildi a kokila pereral mme You there Lx Louis Bertin Kokila Perera hve time to call Available Frank Chan ave time to chat isy VIM you late Hudson Jac isy lIl call you later Kokila Perer Louis Bertin got your message G wW O r t Y u Enter a new line inserts a a is ee A loi ees cee IK line break in a message it Type a message works as the Return key 4 gt zZ X cv b nm a 4 Tap to send 34 Bria Android Edition User Guide By Selecting a Contact Tap Contacts Or long tap a buddy then you will see Send IM Contacts Buddies and quick tap a i p x Emily Wilding An XMPP account A SIP account buddy Ras 6 Frank Chan i i El sy Frank Chan Hudson Jacobs E x Offline x Offline 6 Grace Kim ie Frank Chan Hudson Jacobs Helen Downey t Hudson Jacobs Sond iM Display As Available Username Send Instant Message Hudson Jacobs Kokila Perera gr Kokila Perera if Motte Se Louis
15. really being offline x Appear Offline 44 Bria Android Edition User Guide 4 Responding to Buddy Requests When using an XMPP account you may receive a buddy request You must respond to the request A pop up message comes up when someone adds you as a buddy Do you want to add kokila pereral gmail com to buddy Tap a desired list option a When using a SIP account for presence you will not receive a buddy request As soon as the person on the other end registers your softphone number on the client the person will see your presence without your acceptance Similarily you will see someone s presence right away without having to wait for the person s response 45 CounterPath Corporation 46 Bria Android Edition User Guide 5 Settings D Accounts Preferences M Advanced Settings Premium Features Help About Bria Share e Accounts See page 48 e Preferences See page 55 e Advanced Settings See page 58 e Premium Features See page 63 e Share feature See page 64 47 CounterPath Corporation 5 1 Accounts All the information for the fields on this screen must be supplied by your VoIP service provider To change these fields on an existing account you must first unregister the account SIP Accounts Lise y Cat Account Name USER DETAILS mee maMe Display As tn p ay Password Username S656 Domain Les lpi fly Di ie Passwor
16. than one account if you have service from more than one VoIP service provider Facebook Connect Tap Account Name lt empiys USER DETAILS Display As Username Password semis Domain wai myvoipprovider RA Set up the account in VOICE MAIL YVOIPP M the usual way and VM Number work tap the Back button cemply gt ACCOUNT EXTRAS Ej Facebook C ct Account Specific Features Enable the account CounterPath Corporation Setting the Primary Account One account is always set as the primary account This account is used by default for outgoing calls You can change the primary account or you can override it for one call page 16 This green dot indicates the current primary account Long tap the desired account et as Primary Account Delete Account Tap Bria Android Edition User Guide 2 3 Setting up Presence and Instant Messaging Presence and Messaging is a premium feature available as an in app purchase With Presence and Messaging you can share online status with your buddies such as Available Away On the phone and exchange instant messages with them Bria supports the XMPP protocol and the SIP SIMPLE protocol You can create an XMPP account on Bria with your Gmail or Facebook credentials to communicate with your buddies To use a SIP account for Presence and Messaging make sure your VoIP service provider supports this service for SIP SIMPLE Texting sending SMS
17. 45500 ES RULE 2 Match Number ery Remove Prefix tempi Add Prefix 67 CounterPath Corporation Designing the Dial Plan A dial plan has two parts e A pattern that the phone number the input must match This corresponds to the Match Number field e The modification to make if the input matches that pattern removing a prefix adding a prefix or removing one prefix and adding another one The modification can add or remove characters and can be made up of digits wildcards or symbols These correspond to the Remove Prefix and Add Prefix fields Example 1 Match number 1613x Remove Prefix 1613 Add Prefix 9 If the input starts with 1613 then remove the 1613 then add 9 and dial the number So 16135550012 is dialed as 95550012 Example 2 Match number 2 9 XXXXXXXXX Add Prefix 1 If the input is a 10 digit number starting with a number other than 1 then add 1 and dial the number So 6045550012 is dialed as 16045550012 Match Number Configuring the Pattern The pattern can be made up of any combination of the following eee A single wildcard K These keyboard symbols i N collection that can include a range For example 6 9 means 6 7 8 9 Or 136 9 means 1 3 67 8 9 Repeat the last element 0 or more times For example with the pattern 12 the following input will match 1 The 2 is repeated zero times 12 122 1222 and so on Testing th
18. Adding a Buddy 41 SC LAS OU OWM SATUS ER dde a ete ed de et te 44 Responding to B ddy R USSI ne te ee a ter 45 O easter sates sec E cee oa bag sigsee E sa uc signev anne E A E uossancenenen sc 47 PRG COMINGS sis oe sages E E E ct cseouedstateecaeseovsssuamsaveg eee 48 PCR NC SS PT 55 PV AIC COS SHARE E E seca tceeaneneeqanaccas 58 PRM MC LATE SE E A 63 US ese tresses og ears rs tse cote de a EA 64 PX dN PONTO NE SIN OGIO ae tears a ed ed ee 66 BUFOI ee A EE E E E E E 67 OSS A A E E E aes ooaeseecesencn ae 69 CounterPath Corporation Bria Android Edition User Guide 1 About Bria Android Edition Bria Android Edition is a SIP based phone for an Android phone With Bria Android Edition Bria you can use the Wi Fi internet connection on your Android phone to make and receive calls without using your mobile data plan In addition you can use the mobile data connection for phone calls when you are not in a Wi Fi zone Standard Telephone Features Bria Android Edition has all the standard telephone features including e Call display and Voicemail indicator e Speakerphone Mute and Hold e Call history list of received missed and dialed calls e Call transfer e Audio call recording e Three way audio conference e Audio codecs G 711 G722 GSM iLBC SILK and OPUS with an option to purchase codecs G 729a and Adaptive Multi Rate wideband AMR WB e Ringtones and contact avatars e Support for DTMF
19. B SILK Opus or H 264 for video call When this setting is turned on Bria dynamically adjusts the bitrate throughout the call based on the current network conditions For example when Bria detects many packets are lost it tries to lower the bitrate within the range of a bitrate supported by a specific codec in order to ensure the best possible quality under the circumstance We recommend that you leave this setting ON especially when AMR WB SILK Opus or H 264 is enabled If you notice degradation in audio or video quality when your data connection is stable you can turn this setting off to see if it makes a difference RTP Port Start Change this value only if advised to do so by your VoIP service provider This indicates the start of the ports range used for RTP and RTCP sessions The range is 100 ports wide The range is not observed if ICE is used The default is 4000 Microphone Gain Changing this setting may improve audio quality if your voice is loud and distorted for oo the person you are talking There are five options the default is Normal 100 Speaker Gain Changing this setting may improve audio quality if your voice is loud and distorted for the person you are talking There are five options the default is Normal 100 Audio API Type You can change the audio API used in Bria Try changing to the other if you experience poor audio Echo Cancellation Mode Applies only when the Echo Cancellation
20. Bertin 1182368125 hudsonjacobs0 gmail c allie Hoe Naheed Mohammadi Send IM Send Instant Message frank chan c gmail com got your message Tap to send an IM qwertyuiop Type a message a ed Oe gh jKkl 4 ZX CV D nm amp Tap to send 35 CounterPath Corporation 4 2 Sending an SMS You can send an SMS from your SIP account to mobile phone numbers if your service supports this feature ask your VoIP service provider Before sending an SMS make sure SMS is enabled ON on Preferences and on your SIP account Tap the Messages tab My status Available 2 Tap SMS tab Then tap to select a buddy ER O PAB aaa ira ae Francisco Aldo Start typing the V s name or number Frank Chan to which you want to send SMS Bria will show the local contacts that match entered texts On older devices you will see the icon on the top right corner that allows you to choose from the contacts g w e rt y u 1 op Type a asdfghjk 1 message zxcv bnm amp Tap to send 36 Bria Android Edition User Guide By Selecting a Contact Tap Contacts O Fa Ea Alice Nowak Search for and long tap the a Daniela Alves comings o A Francisco Aldo Frank Chan me do Select option View od 160 Edit Hanna Johansson ED ag Helen Downey a Jack Shepard Janier Hernadez do Tap SMS qwertyui o asdfghjk Choose a differ
21. E successfully both endpoints in a call must use ICE and specifically must use draft 19 of the ICE standard OFF Try turning ICE off if you are not using Android phone behind a firewall or NAT Use ICE Mobile This setting has the same function as ICE Wi Fi but applies only when you are connected over the mobile network Global IP Wi Fi e On checked Bria will publish its public IP address at the signaling level The public address may not work with some NATs or firewalls e Off Bria will publish its private IPs at the signaling level Typically you turn this field off only if instructed to do so by your VoIP service provider or system administrator Global IP Mobile This setting has the same function as Global IP Wi Fi but applies only when you are connected over mobile network If you set this setting to On you must also set Global IP Wi Fi to On SIP Transport Tap to display the choices Contact your VoIP service provider to identify the types of transport that are supported e UDP and TCP do not support signal encryption e TLS does support signal encryption You may need to install a certificate on your Android phone speak to your VoIP service provider Encrypt Audio You can encrypt a phone call at the media audio level e Never Audio is not encrypted e Optionally On a given call audio will be encrypted if the other person supports and is also using audio encryption If not audio will not be encrypted e Always A
22. a Android Edition User Guide Adding a new contact as a buddy Tap SN Contacts Buddies Online Tap Buddies and then tap Frank Chan A oal Grace Kim xX Helen Downey x oa Ae Hudson Jacobs Kokila Perera Louis Bertin New buddy DC Naheed Moham IP Buddy m XMPP Buddy Tap SIP Buddy ina pop up Given name Family name Company E Mail Address Softphone Phone Make sure the label is _ OS P Phon Softphone Enter a softphone number Presence and IM Tap Presence and IM Tap a softphone number and tap DONE The person appears both in your Contacts and Buddies lists axe Select Softphone Address pdiaz internal xten net 43 CounterPath Corporation 4 6 Setting Your Own Status When you start Bria your online status becomes Available When you make or receive a phone call Bria automatically updates your status to On The Phone if your online status is Available and no custom status note is specified You can change your status from Available to other statuses such as Busy or Away Once you change your status from Available or specify a custom status note your status will remain as specified until you switch yourself Your current Your buddies will see your status and custom note status Tap to My status Available change SMS Chat Fr Search add or invi
23. and send messages anytime anywhere Check goo gl jg0JQ Type a message and tap Share to D Hide details lish th publish the post b gt Google Play Bria Android VoIP Softphone 3 5 5 0 stars 1 094 ratings 7 99 Bria Android Smartphone Edition is an award winning slP based softphone brought to you by CounterPath Corporation the market leader of VoIP software products and solutions IMPORTANT NOTE Bria View on web 65 CounterPath Corporation A Troubleshooting More Information e You can view Frequently Asked Questions at https support counterpath com knowledge base bria android android tablet edition e You can send us comments from http support counterpath com Using Bria Diagnostics AVL di ipui vULE Voice Communication Playback Stream Voice Call SIP MISCELLANEOUS Enable rport Enable PRACK Sending Log Having a technical issue and want to send a diagnostic log to our support team Follow up with our team will be required The log has been sent Ref CD6C7181 No Please include the reference number when contacting our support team Encode in URI sending Log Success APPLICATION LOGGING QO Q Q Y Verbose Logging Send Log Call Statistics When you have a problem with Bria customer support may ask you to turn on diagnostics in order to capture information 1 Go to Settings gt Advanced Settings and scroll down to the bottom 2 Turn on Verbos
24. be selected resulting in registration problems Use Bluetooth On to enable Bluetooth support on Bria Since there are many known issues regarding Bluetooth support on Android devices we recommend that you keep this setting off unless you understand the risks of using Bluetooth on Bria on Android devices Voice Activity Detection e On audio is not transmitted when no one is speaking Turning this feature on may reduce bandwidth usage e Off audio is transmitted when no one is speaking Quality of Service If desired ask your VoIP service provider if Quality of Service QoS is supported QoS can allow your phone calls to be given a higher priority on the network Turning QoS on has no effect if your provider does not support it Noise Reduction Tx When on Bria attempts to reduce background noise on audio you are transmitting sending to the other person This setting appears on the device that has not have native noise reduction support Noise Reduction Rx When on Bria attempts to reduce background noise on audio you are receiving from the other person Echo Cancellation Try turning on this setting if you or the person you are talking to is hearing an echo When you turn this on you can also choose the echo cancellation mode If the other person still hears an echo turn this setting back to Off 58 Bria Android Edition User Guide C Codecs Variable Bitrate This setting applies when the negotiated codec is AMR W
25. ble to receive messages and voice mail notifications when Bria is in the mobile data network You will also have a choice to allow disallow VoIP calls using a separate setting Allow VoIP Calls Off When a Wi Fi connection is not available SIP and XMPP services will be unregistered you will get no messages or notifications Allow VoIP Calls is OFF you will not be able to place or receive calls either Allow VoIP Calls Appears only on the devices with mobile data connectivity Use When Available must be On to use this setting e On checked When a Wi Fi connection is not available Bria will attempt to place calls using the mobile data network Data charges with your mobile carrier will apply If you turn this setting on we recommend you purchase the G 729 codec page 63 because it provides better audio quality on 3G 4G calls Off When a Wi Fi connection is not available you will not be able to place or receive calls Play Ringtone On to hear the ringtone Vibrate On to vibrate when you receive a call Contact Image ON to display the image of your contact while receiving or making calls Use the Android native app to save photos of contacts Alert Text Tone The ringtone for incoming messages Custom Colors You can change the default color of Bria 55 CounterPath Corporation Rr Single Touch to Call When On tapping a phone number on the Contacts or History tab will immediately make a call However if SMS
26. call Compare to Signaling A call made using the phone service that comes with the Android phone The mobile phone service that comes with the Android phone Public Switch Telephone Network The traditional land line phone network An instant messaging feature that allows users to share information about their online status The information in a call that deals with establishing and controlling the connection and managing the network The non signaling portion of the call is the Media Session Initiation Protocol The signaling protocol followed by Bria for handling phone calls An account that provides the user the ability to make VoIP phone calls The account encapsulates the rules and functions the user can access The address used to connect to a SIP endpoint In other words the phone number used in a VoIP phone call For example sip joseph zippy phone com Simple Traversal of UDP through a firewall or NAT A call made over the Wi Fi internet To make a Wi Fi call you must be in a Wi Fi zone An account that provides the user with the ability to send IMs and view other people s presence A call made over the 3G 4G network If you start or receive a Bria call with an Android phone when you are not in a Wi Fi zone the call will be a 3G 4G call 69 CounterPath Corporation 70
27. card Bria folder of the device Go to History tab The red dot indicates the call was recorded Tap to listen to the recording Bria launches a media player on the device w Jones KL Roy Jones Roy Jones Roy Jones t Ca Lg T sip 1441 q call er L 2 minutes ago 0 mins 36 secs e 1a tU Account myvolpprovider E XY 1222 1222 Tap to delete the recording ee Listen to Call Recordin Send SMS ever 20 Bria Android Edition User Guide 3 Placing a Second Bria Call When you are already on one Bria call you can place a second Bria call using the dial pad from your Contact list or from the History Using the Dialpad kokila On Call 0003 The arrow icon transfers the call You will ot be able to talk to the second person Place the call on hold first if desired Add Call Tap add Roy Jones To switch to the other person tap Swap hai Dial the number of the 7 second person Pans LE Roy Jones On Call OF Tap add The second call is dialed When the call connects the first call is put on hold You are now speaking to the second person Ex Turn on recording Call Statistics 21 CounterPath Corporation From the Contact List i 2 6 7 9 If you want to go back to the RER FANS first call tap the Phone tab F 0 Ci Alice Nowak ru Daniela Alves us To switch to the other a Roy Jones person tap Swap Tap Contacts
28. cesses the audio input from Bria If the person you are talking to is receiving poor audio try changing the audio source Playback Stream This setting controls how the device processes the audio receiving from the other party If you are receiving poor audio try changing the playback stream Enable rport e On the outgoing INVITE message will have an rport parameter inside the Via header which indicates that Bria supports RFC 3581 If the server also support RFC 3581 the server should respond with the rport parameter set to the incoming public IP port and the received parameter set to the public IP address This is the default behavior in previous Bria versions e Off Bria does not have the rport parameter in the Via header 59 CounterPath Corporation 8 SSS Enable PRACK e On Bria advertises that it supports 100rel and allows PRACK as defined in RFC 3262 The outgoing INVITE message will have 100rel in the Supported header and PRACK in the Allow header This is the default behavior in previous Bria versions Off Bria will not advertise these features there will be no 100rel in the Supported header Encode in URI On default Bria escapes a hash character used in the user part of SIP URI as required by RFC 3261 Off Bria does not escape a hash character and sends it as is Turn this setting off if you are having trouble making outgoing calls to a number with a hash character Leave this sett
29. ch as enter 1 for customer support Mute or unmute the active call Enable or disable speakerphone for the active call Or choose other audio output options if connected To use a bluetooth device Use Bluetooth under Preferences must be turned on Place a second phone call or transfer a call Add video to an audio call Hold or release Media codecs G71 hold on the active call End the call 1441 On Call 00 06 Tap the Android Menu button to access extra items g ll Media codecs Gillu Start recording the audio of the active call Br View live call statistics This is a shortcut to Settings gt Advanced Turn on recording Settings gt Call Statistics Call Statistics 19 CounterPath Corporation 3 6 Recording Calls Tap the Android menu button and then tap You can pause recording by stopping recording and then Turn on recording starting again Both recording sessions are saved in one file To stop recording tap the Android menu button and tap Turn off recording 1441 On Call 0 06 1441 On Call 01 46 Recording Indicator Media codecs 6711 Media codecs G711u Exit Turn on recording Recording also stops automatically when you end the call Call Statistics You can listen to the recording on the History screen on Bria You can also access the recorded files using a file explorer or a file manager The recording is saved in the WAV format under the sd
30. d VOICE MAIL VM Number Domain Senah zapp phone com ACCOUNT EXTRAS VOICE MAIL VM Number Account Specific Features ACCOUNT EXTRAS Account Advanced Account Specific Features Dial Plan Number Prefixes aio as Change the name as desired For example business account do bfc version read only Display As Your name Other people may see this as the caller ID or they may see just your phone number Username Typically the account number phone number for the account Provided by your VoIP service provider For example if your account is 6045551212 myVoipProvider com the username 1s 6045551212 Provided by your VoIP service provider Domain Provided by your VoIP service provider For example if your account is 6045551212 my VoipProvider com the domain is my VoipProvider com VM Number The number to dial to connect to voicemail and check messages Provided by your VoIP service provider If there is a number in this field tapping the VM icon on the phone tab will connect to voicemail see page 31 Account Advanced See page 50 Dial Plan See page 67 48 Bria Android Edition User Guide Account Specific Features SIP MOBILE DATA NETWORK Disable Mobile Data Disable VoIP Calls VIDEO CALLS Enable Video Always Offer Video Auto Send Video Auto Speaker On WY IM AND PRESENCE Enable IM and Presence Auto Send Video Auto Speaker On IM AND PRESENCE Enable IM and Pres
31. e Dial Plan You can enter a phone number in Bria to verify if the dial plan is configured correctly To test a dial plan type a phone number in the Number to test field Bria applies the dial plan and displays the resulting number 68 Bria Android Edition User Guide C Glossary phone icon Bria call DTMF ICE IM IP address IVR Media Native call Native phone service PSTN Presence Signaling SIP SIP account softphone address STUN Wi Fi call XMPP account 3G 4G call The phone Menu icon Back icon Home icon and Search icon are icons buttons that are part of the phone device and may have a different appearance and location on different phone devices A call made using the Bria screen Compare to native call Dual tone multi frequency DTMF is the system that is used in interactive voice response menu systems such as the menu system for accessing voicemail messages The DTMF system allows the user to interact with the menu by pressing keys on a dial pad or keyboard Interactive Connectivity Establishment A method for traversing a firewall Instant Messaging A technology that lets users send text messages for near instantaneous delivery and display on each others devices A unique number that identifies a computer Computers on a network use the IP address communicate with each other Interactive Voice Response IVRs use DTMF The audio portion and the video portion if any of a
32. e Logging 3 Reproduce the problem 4 When done go to Settings gt Advanced Settings and tap Send Log Once the file has been sent you will see a Sending Log Success notification this notification includes a reference number 5 Send an email to support counterpath com with the details of your issue and the reference number 6 If sending the file fails check your Wi Fi and or mobile data connectivity 66 Bria Android Edition User Guide B Dial Plans You can create a dial plan in order to modify a phone number used in a phone call the input in order to ensure the call is placed successfully For example you could create a dial plan to change any number that starts with 1613 to just 613 Setting up Dial Plans You can create up to eight dial plans for an account Dial plans are account specific so make sure you set up a plan for each account that needs one Bria goes through the dial plans in the order in which they appear on the screen Go to Settings gt Accounts Unregister the account and tap the account to see details Scroll down Lise y Cat Username E656 Password CCETITIT Domain LIRE Y pie COT VOICE MAIL VM Number empi ACCOUNT EXTRAS Account Specific Features EO RULE 1 Account Advanced Match Number ee Dial Plan Number Prefixes Remove Prefix Tap e Complete the fields as a Add Prefix required see below q Number to test are eras A 6b
33. e codec Go to Settings gt Advanced Settings gt Mobile Audio Codecs Tap the codec to enable it Purchasing Presence and Messaging 1 2 Go to Settings gt Premium Features Tap Presence and Messaging to go to Google Play Follow the prompt to purchase the feature When the purchase is complete you will see an additional tab on your Bria Go to Accounts Enable the feature on your SIP account and or create an XMPP account See page 7 for details Purchasing Video Calls l 2 3 4 Go to Settings gt Premium Features Tap Video Calls to go to Google Play Follow the prompt to purchase the feature Go to Settings gt Preferences and scroll down to the bottom Make sure the video option is enabled Go to Accounts gt Account Specific Features Enable the feature on your SIP account Then you will see an option to make video calls on the Contacts or History tab 63 CounterPath Corporation 5 5 Share You can share Bria with your friends via Facebook Twitter and Email Bria will publish a post on your Facebook or Twitter page on your behalf with a link to the Bria s app page To share on Twitter make sure you have the official Twitter app installed on your device and already logged into the sites For email make sure you have an email account set up on OS Open Bria and go to Settings gt Share then choose how you want to share Bria Facebook Tap Facebook hi Twitter Email
34. e of the participants Tap the Messges tab then IM Tap the icon to select a buddy My status Available z hmack yjabber diesel coupt 2 Select recipient fchan jabber diesel counte hmack jabber diesel count jsantos so will see messages when they join or leave the room Tap to add more buddies As you add a buddy an see invitation request is sent to them Joining a Group Chat You might get invited to a group chat On Bria the invitation message will come in to your XMPP account as a regular message As soon as you receive the message you are automatically placed into the group chat Leaving a Group Chat Unregistering your XMPP account lets you leave all the active group chats Deleting a group chat on the Messages tab also lets you leave the chat but you will not be able to come back to the chat or view the chat history 40 Bria Android Edition User Guide 4 5 Viewing Others Status Adding a Buddy To view someone s online status you need to add this person as a buddy A buddy must have an XMPP address or a softphone number An XMPP address and a softphone number are typically a username For XMPP accounts your buddies are stored in an XMPP server not in your local Android phone contacts This means the name and presence of your buddies appear in your Buddies list not in All Contacts while your XMPP account is connected For SIP accounts your buddie
35. elay eCustom Configuration Set the settings as desired RS ee STUN Wi Fi e On checked Bria will use a STUN server to discover your public IP address e Off Bria does not discover your public IP address Therefore only the private IP address will be used Typically in this case Global IP should be turned off STUN Mobile This setting has the same function as STUN but applies only when you are connected over mobile network DNS SRV On checked Bria will use DNS SRV to discover the network addresses for your VoIP service provider s VoIP related services such as a STUN server if any Off Bria will not use DNS SRV for discovery Only turn this setting off if your system administrator advises you to do so 60 Bria Android Edition User Guide il ES STUN Server Used only if STUN is on The default is stun counterpath com but we recommend that you change this to an address provided by your VoIP service provider CounterPath cannot guarantee the availability of their STUN server 61 CounterPath Corporation Codecs Selection Codecs are programs in Bria involved in transmitting audio each codec has different characteristics and therefore each works better in some situations than in others In general it is desirable to have several codecs enabled Make sure that there are common codecs between you and the remote peer otherwise your call will fail with a 488 error SILK SuperWideband 24k and Opu
36. ence SMS MESSAGING Enable SMS Split Longer Messages Lins I Disable Mobile Data Disable VoIP Calls Enable Video Always Offer Video Auto Send Video Auto Speaker On Enable IM and Presence If you have multiple accounts and want to use mobile data only on some of the accounts turn this setting on for the account you do not want to use data This setting appears only when Use When Available is enabled under Preferences e When ON no mobile data will be used this account does not register with SIP service when Bria is in the mobile network You will get no messages or notifications on this SIP account when Wi Fi is not available You also will not be able to place or receive calls without Wi Fi When OFF Bria will attempt to connect to SIP service using mobile data If you have multiple SIP accounts and want to allow VoIP Calls over the mobile network only on some of the accounts turn this setting on for the account you do not want to allow VoIP calls This setting appears only when Allow VoIP calls is enabled under Preferences and Disable Mobile Data is OFF You need to allow Bria to use mobile data in order to place receive VoIP calls e When ON no VoIP calls will be made on this SIP account when Wi Fi is not available e When OFF VoIP calls will be made on this SIP account ON to make video calls on this SIP account To use this feature you must purchase Video Calls and enable video on
37. ent number if desired gt zxcv b Wm nz d we 2 Wer ty mi asd fghj k I gt Ix cvbnm a Type a message and tap the icon to send na 3 CounterPath Corporation 4 3 Receiving an IM and SMS An alert comes up when you receive an IM or SMS Swipe down Tap Missed Call Bria Android Edition My status Available Tap the SMS e Hudson Jacobs amp kokila pereral Louis Bertin 38 Bria Android Edition User Guide 4 4 Starting XMPP Group Chat You can host a group chat using your XMPP account on Bria when the following requirements are met e Your XMPP server must support Multi User Chat extension as defined in XEP 0045 e All the clients must support XEP 0045 For example users with the previous version of the app cannot join a group chat e All the users must connect to the same XMPP server in other words their XMPP accounts must have the Same domain You can be one of the participants in a group chat if you have an XMPP account How it Works In a group chat multiple participants can share messages When a host starts a group chat an invitation message is sent to all the selected buddies The buddies join the chat either automatically or after accepting the invitation depending on the client they are using If a buddy 1s offline or declines the invitation the buddy will not be placed into the group chat Once a group chat becomes availab
38. erhaps choose Off if you have an unlimited data plan Auto Start on Boot On to automatically start and log into Bria when you start your Android phone Even if Bria was logged out when you powered off the phone Bria will start and log in when the phone starts Contact Sort Order Changes the sort order of the Contacts tab This setting does not apply to the Buddies tab which is always sorted and displayed by first name This setting becomes available changeable when Bria cannot access the preferences on the Android OS If this setting is read only in Bria go to the OS settings such as Contacts app and change the sort preference on the OS This will change the sort order of the contact list within Bria Contact Display Order Changes how to display someone s name in your Contacts list e First name first displays a contact name as John Smith e Last name first displays as Smith John This setting does not apply to the Buddies tab which is always displayed with first name first This setting becomes available changeable when Bria cannot access the preferences on the Android OS If this setting is read only in Bria go to the OS settings such as Contacts app and change the display preference on the OS This will change the display order of each contact within Bria Use Phonetic Sorting On to sort contacts by phonetic names such as Yomigana Furigana or Pinyin Enabling this preference will slow contact loading The default is off
39. erval Same as above except the interval applies to calls made over the mobile network 52 Bria Android Edition User Guide XMPP Accounts Account Name USER DETAILS Username A 2e Password emp Domain temis ACCOUNT EXTRAS Account Specific Features Account Advanced Ls uno Account Name Change the name as desired For example Gmail Username The XMPP user ID meere Account Specific Feature XMPP e Disable Mobile Data If you have multiple accounts and want to use mobile data on only some of the accounts turn this setting on for the account you do not want to use data This setting appears only when Use When Available is enabled under Preferences e When ON no mobile data will be used therefore you will get no messages or notifications on this XMPP account when Wi Fi is not available e When OFF mobile data will be used for this XMPP account when Wi Fi is not available 53 CounterPath Corporation Account Advanced XMPP Ce ZT ET ACCOUNT ADDITIONAL Outbound Proxy lt emgty gt Resource lt B gt Priority ul KEEP ALIVE Use Ping y Interval C Outbound Proxy If your VoIP service provider has an outbound proxy and requires that you provide that address to Bria enter the domain name or the IP address obtained from your provider Resource Used to identify an XMPP session when you log in to multiple clients with this XMPP account for e
40. ing OFF unless customer support instructs you to turn it ON in order to troubleshoot a problem you are having on your device See page 66 Send Log Tap to upload the current log to customer support See page 66 Call Statistics To show detailed information about the current last call For example the number of packets lost For an ongoing call you can refresh the statistics information by either tapping the Refresh button or enabling Auto Refresh on the Call Statistics screen When Auto Refresh is enabled the information will get updated every second Network Traversal Strategy a AM TTI Speak to your VoIP service provider about the strategy to use Make sure that Strategy you change the STUN Server field a eApplication Managed STUN On and DNS SRV On Bria will use the specified STUN server to discover the public address of your device It will present your public address for SIP signaling When negotiating media routing it will present both your public and private addresses or just your public address depending on the ICE settings under Account Advanced STUN SERVER eServer Managed STUN Off and DNS SRV On Bria will present your device s private address for SIP signaling and when negotiating media routing Choose this option if your VoIP service provider advises you that it has implemented a network hosted NAT traversal or far end NAT traversal technology such as a session border controller SBC media proxy or RTP r
41. k Quick tap or a 5555 long tap 1441 cs Roy Jones 6 oan en oe Oe a a Roy Jones g Roy Jones The quick tap screen Account myvoipprovider Add to Existing Contact 1441 Tap the desired item the icon on the top 1441 right corner creates a new contact send SMS Tap DONE The contact is saved on your native contacts as well The long tap menu Call 1441 Video 1441 Remove Entry L reate New Contact Add to Existing Contact XY Tap Clear All Entries E Send SMS The contact detail screen appears 28 Bria Android Edition User Guide 3 13 Handling Video Calls To use video on Bria the Video Calls premium feature must be purchased see page 63 Placing a Video Call Go to Contacts and tap a softphone number Tap to stop sending your video AOL Tap to switch cameras Mark Harvey On Call 14 15 myvoipprovider to Call 6045458211 m Video 6045458211 SMS 6045458211 Tap Video You Bria starts sending your video as soon as the other party accepts your video call Adding Video during an Audio Call When you place a call using Dialpad Bria makes an audio call You can add video to the audio call by tapping the video icon 29 CounterPath Corporation During an Audio Call Tap the video kokila icon to add On Call 00 03 video Receiving a Video Call Tap the video icon to stop sending video You will still
42. le the chat remains active until everyone leaves the chat The participants including the host can leave the chat and come back later if the chat is still active If there are undelivered messages Bria will download the messages from the XMPP server and display them in chat history The chat history will be saved locally on Bria so that the user can look at it even when the XMPP account is unregistered Tap the Messages tab then tap IM Tap a conversation to send messages and see chat history My status Available Names of current participants No participants hmack jabber diesel count 2 q jsantos hmack No participants fechan jsantos jsantos Hi Kokila Your messages appear on the right hmack Hi everyone You can copy a message to the device s clipboard by a long tap on a message The green chat icon inducates the group chat session is active If a session appears with No Participants and a green icon that means you are the last person in the chat the session will be closed when you leave 39 CounterPath Corporation Starting a Group Chat You can invite up to 10 XMPP buddies 11 people maximum in one chat including you e Buddies must be online registered to the XMPP server if their accounts are unregistered they will not receive your invitation and therefore cannot join the group chat e Once a group chat is held with participants you cannot remove som
43. lication 1 Display the Phone Contacts or History screen or the first Settings screen 2 Tap the Menu button on the Android phone and choose Exit 13 CounterPath Corporation 3 2 Interaction between Bria and Native Phone Contacts e Bria uses your contacts saved on your phone Bria s contacts are continually synchronized with your native contacts adding modifying or deleting a contact from one list updates the other list Placing Calls e You can place a Bria call so long as you are not already on a native call or not already on two Bria calls e You can place a native call regardless of the state of Bria Incoming Calls e An incoming Bria call rings on your phone unless you are on a native call or you are already on two Bria calls In both these cases the new incoming call will go to Bria voicemail instead e Incoming native calls Being on a Bria call has no impact on your native phone native calls will be received in the usual way Therefore you should be prepared to accept or decline a native call Established Calls e Ifyou accept an incoming native call any live Bria call goes on hold You will not be able to take the Bria call off hold until you end the native call e You can have up to two Bria calls established at the same time and switch between them 14 Bria Android Edition User Guide 3 3 Placing a Bria Call You can place a Bria call unless you are already o n a native call or already on tw
44. nce and Messaging is required to use this feature Split Longer Messages This setting controls who will split a long SMS either the client side or the server side You can type long messages on Bria regardless of this setting The default is off server side Turn this on if your SIP server does not accept split long SMS e when on Bria splits a long message to multiple SMS 140 characters per one SMS and sends them to the SIP server e when off Bria sends a long message to the server and lets the server split it to multiple SMS Account Advanced SIP ER E TE EE TEE pe TE ACCOUNT ADDITIONAL 0 tb d p SIF HETWORE TRAVERSAL CALL DIALING utbound Proxy rites Global IP Wi Fi O Use Tel Uri al Authorization Name SIP MISCELLANEOUS lt empty gt Global IP Mobile CA DTMF TYPE Single Register RA TRANSPORT AND SECURITY Send DTMF using _ RFC 2833 SIP Transport enpesion Reuse ker MEDIA NETWORK TRAVERSAL sel Passive Session Timer A Suppress STUN Wi Fi hi bee SA SIP REGISTRATION Enable IMS Suppress STUN Mobile Incoming Calls O PREEN E Use ICE Wi Fi Wi Fi Refresh Interval HPR Interval 500 ia Use ICE Mobile Mobile Refresh Interval Mere interval Field Description Outbound Proxy If your VoIP service provider has an outbound proxy and requires that you provide that address to Bria enter the domain name or the IP address obtained from your provider May not be required But if it is required it will be
45. o Bria calls Using the Dialpad To enter letters and symbols tap on the call field the keyboard appears 1441 x Enter the phone number Kokila Perera Tap From the Bria Contact List Tap the Contacts tab at the bottom of the screen If phone numbers from your contact list need to be modified for example to remove extra characters such as you can set up a dial Alice Nowak plan See page 67 A Daniela Alves Francisco Aldo Olivia Alfredsson iL Search for the 9 TT Olivia Alfredsson contact and tap it a Hanna Johansson Helen Downey Work 604545842311 A Jack Shepard 118900912734 g Jamier Hernadez Email i me di Olivia Alfredssanaizippy phone c myvoipprovider LL Call 045458211 Tap the desire phone number ay Video 6045458211 SMS 6045458211 Tap 15 CounterPath Corporation The Network Quality Issues Message This message appears if there is network congestion or a poor quality Wi Fi signal Try moving closer to your Wi Fi access point 1441 On Call 00 15 Making a Call from another Account If you have more than one account enabled you can change the account to use on a given phone call The account currently being used for calls Dial a phone number Le 1441 x l 2 4 5 Long tap to display L the Choose Account menu Select Qial out Account myvoipprovider This account will be used only for this
46. onnections by including an ob parameter in a header as defined in RFC5626 e OFF Bria does not reuse existing connections Changing this setting might solve problems with dropping or holding calls The default is On 51 CounterPath Corporation eee Passive Session Timer Controls the use of session timers on SIP accounts The session timer is used to determine if the call is still active Only choose Off if advised by your VoIP service provider e ON default Bria will not use session timers in any session except it is explicitly required by the remote party e OFF Bria will use session timers in all sessions whenever the remote party supports and uses it Enable IMS When On Bria supports the IP Multimedia Subsystem The default is Off Subject to VoIP service provider Only choose ON if advised by your VoIP service provider When On Bria does the following e Populates authorization header upon every SIP request right away instead of after challenge e Uses the SIP account domain for authorization realm Keep Alive Wi Fi Interval A keep alive message is a mechanism for maintaining a pinhole through your firewall so that phone calls proceed smoothly The interval specifies how often the message is sent in seconds If you are experiencing problems during a Wi Fi call a call made over the Wi Fi internet connection try setting this interval to a lower number such as 20 Keep Alive Mobile Int
47. ontents A DOULA AG IOIG FIOM eresio rae TA A VE Suesayawinguanauaesaeevenstegse A NEER l Coone B eee E E E E E E E E 3 COS FR CAG e a de A E E E nt 3 S UDe A E E E 4 Setting up Presence and Instant MeSSAS IN dshe denis dati oies 7 W ed ee be de ee 10 AGO FACE DOC ES E E E E E 11 Mikos Prone C ae aeea E eeenenn Secaeashaeecemeasussaess 13 Starting and Quitting Brid ccc iccnchoesadsaiwesneransatedasaceinaspendednsadsanaedactactecasananadnctantes ndanansdaceatoussedees 13 Interaction between Bria and Native Phone cccccccccccsssssssseecceceeeeaeesseeeeceeceesesaaeeseeeeeees 14 RSR AO E ted E E EE E E EAE AEAEE E 15 Handling Incoming CAUSE anses aie dite t iae eis 18 Frame bine One Established GaN a ccecnsosevsestesaetecsscbessanseasatectseseousaseasnectsceeevsesdauav lt antorteisastancaene 19 IC OOM CR cc N 20 PACS do cond BAT C al ne nt E one ee a 21 Handling Two Established Calls ss 23 Unattended Basic Transfer sass osccossccscesssersicsnctvassdescvacianesssaxphsveesonebeseotduedveeusaneetoseuerstexbeorwets 24 ATOS et 26 Coni CS C aa sass a en Qeaaeni al ctaian steamed 26 SO E E E auceueheaxeuaneteceoet 27 Handling Vidco 71 FRE rn E E N E EEEE EEE 29 PCS R E E A E E Sat sdeatcnetaue souctsauaanenceke 31 Presence and Instant Messan io sscssressirer sruse EE 33 SC GS i TIT a TE 34 SCS AS IM ee E E E talons 36 RSC VOS an IM and SNS a 38 SALE A MPP rOn RE ee ES 39 Viewing Others Status
48. ount Advanced Accounts Dial Pian Number Prefixe SMS MESSAGING e myvoipprovider Tap to enable IM and Enable SMS ae Presence and SMS if Nene FF Facebook Co applicable then tap the Back key Split Longer Messages Tap the checkmark to register the SIP account Tap Contacts and add buddies page 41 CounterPath Corporation 2 4 Widget Bria has a widget which allows you quick access to each tab of Bria such as Dial Pad Contacts History Messages and Settings The widget does not show a badge for unread messages or missed calls To add the widget to the home screen go to the widgets library on your device look for Bria hold down the Bria icon and drop it on to the Home screen Hold down the icon Bria widget on home screen WIDGETS Bake Cookies Make bce Crear Calendar Contact Contact 10 08 PRL Ce ee di Currents Digital clock 10 Bria Android Edition User Guide 2 5 Adding Facebook Friends On Bria you can merge Facebook friends in the contacts list After the merge Bria s contact detail page will show the latest status of your friends posted on Facebook Go to Settings gt Accounts Ta Accounts To remove Facebook friends from the contact list turn it off voipprovider work Ei Facebook Connect Log in to Facebook if prompted Bria would like to access your x public profile friend list News myvoipprovider
49. phone has a Wi Fi connection Go to the next step e Ifithas no checkmark and the line Turn on Wi F1 then tap the field to turn on Wi Fi and wait for the message Connected to MyEnterprise e If the message does not appear tap Wi Fi settings the next field On the Wi Fi settings screen tap the desired network and complete the popup that appears The message Connected will appear You can connect to as many networks as you want Whenever you move into range of one of these networks and assuming you are not already connected elsewhere you will automatically connect to that network Indicates that there is a Wireless connection Set up mobile data connection if applicable From the main phone screen tap Settings gt Wireless amp networks and then tap Mobile networks Make sure e Data enabled is On e Use only 2G networks is Off in order to enable 3G Let Bria use mobile data when no Wi Fi is available To do so launch Bria and go to Preferences and turn on Use When Available and Allow VoIP Calls Obtain account information from your VoIP service provider e Your username password and domain e Your authorization name if used by your service provider e Your voicemail number if your service provider provides this service Tap the Bria icon on the phone In general Bria works in portrait mode It also supports landscape mode for typing messages so users can take advantage of bigger ke
50. provided by your VoIP service provider Send DTMF using The method used for DTMF sent when you press a number key when dealing with an auto attendant such as press 1 for customer service Enter the value specified by your VoIP service provider RFC 2833 SIP Info or Inband DTMF If Bria recognizes the chosen method RFC 2833 or SIP Info fails it sends Inband DTMF instead If DTMF tones are not being recognized trying the other method may resolve the issue If DTMF is still not working contact your VoIP service provider for information about DTMF and IVR Suppress STUN Wi Fi Allows you to control the use of STUN per account e On No STUN is used on this particular account This setting overrides the STUN Wi Fi setting under Advanced Settings which applies to all accounts when Suppress STUN Wi Fi is ON no STUN is used on this particular account even if STUN is enabled under Advanced Settings Off default the app decides whether to use STUN depending on the STUN Wi Fi setting under Advanced Settings Suppress STUN Mobile This setting has the same functionality as Suppress STUN Wi Fi but applies only when you are connected over the mobile network 50 Bria Android Edition User Guide C gt Use ICE Wi Fi ICE is involved only in media routing it is not involved in SIP signaling ON Bria will use ICE to discover addresses for media packets ICE provides a good guarantee of two way audio However to use IC
51. rson and tap If the list is long search for A W Outgoing call th Jack Shepard 2 minutes ago e name QO imine 0 secs A Janier Hernadez ACCOUNT Miro or D myvoipprovider 1222 L Call 1222 1222 Tap a desired number e Video 1222 call is placed to the SMS 1222 transferee and it ends Transfer 1222 on your side Or if the transferee declines the incoming call the first call is Transfer to Roy Jones Send SMS Tap Transfer Bria tries to TT transfer the call to the persun returned to you From the History 2 3 4 5 5 Or tap the Phone tab to go back to the first call Tap add Tap History pie Roy Jones En Find the person and either eo ee Call 1222 1 tap the entry then tap Transfer or we sip 441 2 long tap on the entry and tap Transfer Bria tries to transfer the call to the person A call is placed to Video 1222 the transferee and it ends on your side Remove Entry Or if the transferee declines the Clear All Entries incoming call the aan Shas first call is returned to you ransfer to 1222 View contact 25 CounterPath Corporation 3 10 Attended Transfer You can speak to the second person first then transfer the first person to them Establish two calls rine On Call OF 2 It does not matter which call is live page 21 and which is on hold Tap Transfer gt Roy Jones On Call 00 06 Exit Turn on recording Call
52. s Fullband 48k are available only in devices with 1 2 GHz dual core CPU or higher These codecs will be disabled on any slower devices Novice and Non technical Users We recommend you use the default setting priority and let Bria select the best codec to use in a given situation Technically Savvy Users You may choose to enable one some or all codecs If only one codec is enabled all calls will be made with that codec If more than one is enabled Bria negotiates the codec to use from among the enabled codecs with the other person If no codecs are enabled Bria uses G 711u You can prioritize codecs by tapping the Up or Down icon in the list Codecs higher in the list are given a higher priority in the offer when negotiating codecs with the other party Therefore moving a codec higher should improve its chances of being chosen G 722 AMR WB SILK WB SILK SWB 24kHz and Opus Full HD 48kHz are wideband codecs All other codecs are narrowband When a wideband codec is used data usage will be higher and audio quality will generally be better When a narrowband codec is used data usage may be lower but audio quality may be affected Data usage for the codecs with a fixed bit rate from high to low usage is G722 G 711 iLBC GSM G 729a AMR WB SILK and OPUS have a variable bit rate the data usage will fluctuate depending on the network conditions The optional G 729a codec will provide you the best performance audio quality and
53. s are stored in your local Android phone contacts XMPP Accounts Make sure your XMPP account is ON connected to an XMPP server Tap Tap Buddies Buddies then Online Frank Chan lt Grace Kim X Helen Downey 3 Ge Hudson Jacobs Save Cancel Username Kokila Perera Ae _ Louis Bertin New buddy x Display name SIP Buddy Naheed Mohammadi g John Smit XMPP Buddy Choose XMPP Buddy in a pop up Select an account which the buddy belongs to if asked Enter a username then tap Save Your buddy apppears in your Buddies list ss 41 CounterPath Corporation SIP Accounts To see someone s online status you can either add a new contact as a buddy or edit an existing contact Editing an existing contact to see online status Tap NS Contacts Buddies Ea Alice Nowak i Search for the contact l Daniela Alve and long tap the entry TOE Select option ap Edit Frank View Chan a i Edit F Company A Janier Hern Delete frank chan c gmail com SMS mel Mobile 1182369125 TD 444 ome 5454 Main Phone CE Change the phone Presence and IM type to Softphone Sip Address Tap Presence and IM Tap a softphone number and tap DONE The domain is automatically populated Select Softphone Address None The person appears both in your Contacts and Buddies lists 1444 internal xten net 42 Bri
54. see page 41 Va x e Louis Bertin i Naheed Mohammadi I Account Status The account is in the process of registering The account is connected to an XMPP server and can be used to send and receive instant messages The account is disabled You can open the account and enable it it will then automatically connect The account is enabled but it is not connected To connect tap the checkmark on the right If you do not want to use an account you should disable it rather than disconnecting If you leave the account disconnected instead of disabled it will automatically connect next time you start Bria Bria Android Edition User Guide For SIP SIMPLE To use the Presence and Messaging feature for SIP SIMPLE you need to change the setting on your SIP account Then add a new buddy to see other people s presence see page 41 If you are new to Bria and have not set up your SIP account for making phone calls yet it will be easier to set up Bria as a phone first see page 4 then follow the steps below Tap Settings gt Accounts Unregister your SIP account to make changes and then tap the account myvoipprovider Fi Facebook Connect Lisa late ic Username 5656 A Password scum Auto Send Video Domain Oo Zippy phene cam Auto Speaker On VOICE MAIL IM AND PRESENCE VM Number Tap Account sala Enable IM and Presence Specific ACCOUNT EXTRAS Features Account Specific Features Acc
55. te My Presence a Kokila Perera i hmack gt e Hi Available w Set status here i s Tap a status ke Away Call phone FD joseph santos c ee 2 gt Joseph Santos jsantos d Busy Free for next 2 hours Ss Do not disturb On the phone MEME sDes0uer Appear offline Write a note to publish if you want My Custom Status Note Enter Custom Notez Presence People can call you and send you an IM If no custom status note is specified Bria automatically Available switches Available to On The Phone when you make or receive calls Ag People can call you and send you an IM Away Z People can call you and send you an IM Busy fd No one can call you the call fails and your call history shows a missed call Your buddies can send Do Not Disturb you IM an alert comes up on the Messages IM tab When you make or receive phone calls Bria automatically updates your status to On The Phone if On The Phone your status is Available and no custom note is specified When your call finishes your status goes back to Available While you are on the phone you can still send and receive IMs You are able to see presence of your buddies but your buddies see you as offline You will actually receive phone calls and IMs if your buddies do contact you they are unlikely to do so because your buddies cannot tell the difference between Appear Offline and you
56. ter and reregister all enabled accounts This may take a few seconds DEFAULT NETWORK TRAVERSAL a Echo Cancellation r ACCOUNT REGISTRATION ISSUES ad Auto Gain Control 7 etes Traversal suaiegy Alert In Background dent Codecs Variable Bitrate pue Faces to Non VPN SUPPORT A RATA Use VPN If Active oP Port Start AUDIO CODECS SELECTION DEVICE HARDWARE Speakerphone Fix MEDIA OPTIONS Microphone Gain Mobile Audio Codecs Enable if you are unable to toggle the Norma speakerphone while in cal Use Bluetooth fee ro m Speaker Gain Wi Fi Audio Codecs Audio Input Source Normal Vorce Comnmaenicition Voice Activity Detection ADVANCED MEDIA OPTIONS RER COREGA EP FETE Playback Stream Audio API Type Mobile Video Coc s Quality Of Service sta Track JP Mon deo Godara SIP MISCELLANEOUS F3 Echo Cancellation Mode Wi Fi Video Codecs A Noise Reduction Rx 4 ee Enable rport CS TLS CERT MANAGEMENT per Echo Cancellation CA Auto Gain Control ae Enable PRACK VI Verify TLS Cert MW GS ER Network Traversal Strategy Tap to display the choices see page 60 STUN Wi Fi STUN Mobile See Network Traversal Strategy below DNS SRV STUN server Use VPN If Active If you are using Bria with a VPN connection to your network turn this field on to force Bria to select the VPN network interface If you are not using a VPN turn this field off Do not turn on this field when you not using a VPN connection the wrong network interface may
57. the ability to enter numbers to use an auto attendant Advanced Features e Video calls Must be purchased separately as an in app purchase e Presence and Messaging using the XMPP protocol and the SIP SIMPLE protocol Must be purchased separately as an in app purchase e NAT traversal STUN and ICE e Secure call signaling TLS e Audio encryption SRTP e Quality of Service QoS e DNS SRV record lookups e Call quality statistics e Application diagnostics logging and log files uploading CounterPath Corporation Operating System Your device must run on Android V2 3 3 or later Accessories The following accessories are supported e Headset with microphone including Bluetooth Bria uses the ear piece and microphone on the headset e Headphones no microphone Bria uses the ear piece on the headphone and the built in microphone on the Android phone Bria Android Edition User Guide 2 Configuring Bria We strongly recommend that you perform your initial setup from within a known network such as in your enterprise or university campus Wi Fi zone or within range of your home network if you have one and not in a network such as an internet cafe 2 1 Getting Ready l 5 Set up Wi Fi connection From the main phone screen tap Settings gt Wireless amp networks and look at the Wi Fi field e If it has a checkmark and a message such as Connected to MyEnterprise then your
58. to PSTN phone numbers is also available if your VoIP service provider supports this service To use the Presence and Messaging feature for XMPP and or SIP SIMPLE you need to purchase the feature from Google Play To do so go to Settings gt Premium Features and follow the prompt see page 63 for details After the purchase the Messages tab appears at the bottom of Bria Then follow the steps below depending on the protocol you want to use For XMPP To use the Presence and Messaging feature for XMPP you need to create an XMPP account with the credentials such as Gmail or Facebook As soon as your account is connected to an XMPP server your buddies appear on your Buddies list CounterPath Corporation Go to Settings gt Accounts Tap A Account types Userdefined Genene Accounts SIP Making Calls Presence and IM Tap XMPP Fe Account Name lt emptly gt USER DETAILS Account status Username lt em ply gt Accounts Password lt empiy gt Domain lt emptyz ACCOUNT EXTRAS Complete the User Details section with the information provided by your service provider Account Specific Fe Contacts Buddies Account Advanced Online Emily Wilding y Tap the Back key Make sure that the account shows a checkmark Frank Chan Grace Kim J x _ Helen Downey Hudson Jacobs Tap the Back key and tap Contacts gt Buddies to see who is online vA Kokila Perera To add a new buddy
59. u DR 7 Exit Turn on recording Call Statistics Handling a Bria Call and a Native Call If you accept an incoming native call any live Bria call goes on hold Use the Android navigation bar to switc 604 320 3344 00 02 between calls You will not be able to take the Bria call off hold until you end the native call You cannot start another Bria call until you end the native call Add video to the audio call Switch to the other person Merge two separate calls to a conference call 23 CounterPath Corporation 3 9 Unattended Basic Transfer You can transfer the current Bria call to a second person without first talking to the second person Using the Dialpad Kokila On Call 00 03 Place the call on hold if desired Add Call Tap add 1222 Roy Jones A 5 6 On Call 00 06 Dial the number of th nen person to transfer to ve 8 9 0 4 A call is placed to the transferee and it ends on your side Or if the transferee declines the incoming call the first call is returned to you Tap Transfer i 24 Bria Android Edition User Guide From the Contact List Cal ts ECM cr If you want to go back to the first call tap the Phone tab Contacts Buddies co f Alice Mowak Daniela Alves L Francisco Aldo Roy Jones L Tap add Frank Chan Tap Contacts a Hanna Johansson Helen Downey es Roy Jones Find the pe
60. udio will always be encrypted The call will fail if the other person cannot accept encrypted calls e Best Effort Similar to Optionally but Best Effort has more chances of establishing calls If you have trouble establishing a call using Optionally try Best Effort With Best Effort first Bria requests audio encryption when making a call If the remote party cannot accept the encrypted call then Bria immediately makes a non encrypted call to the person Incoming Calls Typically On which means you can receive calls on Bria If Off you will not be able to receive calls Wi Fi Refresh Interval The timer interval between Bria s attempts to register in order to refresh the account registration Range 30 900 in seconds This value is placed in the Expires header field of the SIP REGISTER message Change this value only if advised to do so by your VoIP service provider Mobile Refresh Interval This setting has the same functionality as Refresh Interval but applies only when you are connected over the mobile network Use Tel Uri Change this value only if advised to do so by your VoIP service provider e On Prefix SIP URIs with tel e Off default Prefix SIP URIs with sip Single Register e On checked Bria will register using a single register request e OFF Bria will register using an unregister and a register Only turn on if advised by your VoIP service provider Connection Reuse e ON Bria uses existing c
61. xample work or home The priority of the resource The range is from 128 to 127 ON to send ping messages to the XMPP server to indicate that the connection is active Specifies how often a ping message is sent to the XMPP server in seconds The default is 300 54 Bria Android Edition User Guide 5 2 Preferences E 2 TE EI MOBILE DATA NETWORK MESATING CLIENT SIDE CALL FORWARDING TS i gt Auto Start on Boot A Presence Use When Available i Enable IM and 7 Forward Calls oo Contact Sort Order Allow VoIP Calls Enable SMS i First Name INCOMING CALL FT Contact Display Order Alert Sound i ADDITIONAL First Name First Play Ringtone PE alert Vibration Audio Gain Use Phonetic Sorting Vibrate K gt Alert Text Tone Play Keypad Tone w7 Use LED Notifications PR Default Ringtone Proxema ie Contact Image I ee Keep Wi Fi Radio Awake VIDEO CALLS Ringtone Single Touch to Call A Enable Video Q Default Ringtone Girtab lt i Auto Start on Boot CUSTOM COLORS i Send Landscape show UBI Domain Contact Sort Order P Select Your Colors CLIENT SIDE CALL FORWARDING FER Video Quality Contact Display Order Automatic Recommended Use When Available Appears only on the devices with mobile data connectivity e On checked When a Wi Fi connection is not available Bria will attempt to connect to SIP XMPP services using the mobile data network Data charges with your mobile carrier will apply You will be a
62. yboard CounterPath Corporation 2 2 Setting up WIDGETS Tap Calculator Earth Account types Userdefined Generic Accounts Tap ER Making Calls Select your VoIP service Pa ETJ Presence and IM provider if it is on the list ee A Otherwise select Generic EF i Account Name SIP Account myvoipprovider 7 es USER DETAILS VolP Providers Display As A Username 5656 a myvoipprovider Domain zippy phone com Fi Facebook Connect Complete the User Details section and Voice Mail section pint optional with the information VM Number provided by your service provider lt empty gt ACCOUNT EXTRAS Account Specific Features When done tap the Back key 1 9 Then tap the circle to register rm Dey When you have successfully registered tap the Back key and T 8 e then tap the Phone icon Enter a phone number and click the Call icon Bria Android Edition User Guide Account Status The account is in the process of registering The account is enabled and registered for incoming and outgoing calls The account is enabled only for outgoing calls Accounts gt Account Advanced gt Incoming Calls is turned off The account is disabled You can enable it it will then automatically register The account is enabled but registration failed Check that you entered your account credentials correctly Setting up Multiple Accounts You can set up more

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