ModemUSB/E12
Contents
1. ModemUSB E12 User Manual v0 1 ModemUSB E12 Users Manual TABLE OF CONTENTS TA DPLEOFCONTL NE corsier est ese A AE E seo so cent N EAE se E steno eoaseese aces 2 Wess TTS TT Ne ae sicsnecatice E A E E E A E A A 3 Tie TRO OU AT TETI a E A A E E A E E E E E E E 3 E AE E E E E E ecdeatscadeeeoett 5 de PASIG INFORMATION iyara gaen e E EEEE aos E T EE EEE EEE 6 4 1 JERKE ORELO cree E A A E E E E EA 6 4 2 EE INO CC E nero vine E E E A A goss senses cee A T 6 4 3 OTA yes cs ase cs ets sonra esa var tees oa souls assorted ease E E es 6 4 4 Fa os Os Ct 0 SR eR eee ee meee nn eee ere er eee errr ree ete ere 6 OPE a Sa Cee ORTEN keer ere re rece nC ee er ee rr n C TEETE L P Sah Oy MO I N a E EN E E E E E E re 7 6 1 Doa E a E AEE E EE AEA EE 7 6 2 Recommended PC Configuration and Operation System support ie eeeeseeeeeeeeeseeeeeeees 8 6 3 TAG E a E peta coerce E suena sues E A nreeeceeg ets ibaa laueaetacsactinca eo te tantgtructe co ceseiceset 8 6 4 RA A CS cee E te esta cates eco EEE EEA EEE ous oseessanau cou EENE ts 8 6 5 INC CAC AN 1A ACEC a E E E E 9 O AON TTA TTAR rE E RE E E A E E E E E aes 9 7 1 Driver and Software Installation on Windows XP essessessssssssseseseseseseseseseseseseseseneseseseereseeeererses 9 Tad Driver and Software Installation on Windows Vista sssssssesssesesesesesesesesesesesrseseerseeesreeseeeses 11 A SA EE B D a I A E E A T A E TZ 7 3 1 Modem Control Tool Preparation to Wotk ss scssesaisiises2. Unforeseen cases and alternative modes 1 Problem Modem Control Tool does not detect the modem Solution Check if the device is connected to the PC and its Power LED is ON Reboot the PC and Modem 2 Problem Cannot connect to the Internet Solution Check if the SIM card is inserted properly Check if the correct network parameters are set in Modem Control Tool program Settings Connection APN User Name and Password Reboot the PC and Modem If you face any problems related to the device which you are not able to solve by yourself please contact your local distributor they would be glad to help you 9 ENDING This sign on the package means that it is necessary to read the User s Manual which is on the CD before starting using the device This sign on the package means that used electronic and electric equipment should be stored separately
3. CSD Circuit Switched Data GPRS General Packet Radio Service EDGE Enhanced Data rates for GSM Evolution GSM Global System for Mobile communications ISP Internet Service Provider PIN Personal Identification Number SIM Subscriber Identity Module SMS Short Message Service TCP IP Transmission Control Protocol Internet Protocol USB Universal Serial Bus ModemUSB E12 Users Manual 5 PACKAGE CONTENTS ModemUSB E12 modem is packed in a box and contains all the accessories required for normal operation ModemUSB E12 modem CD with User Manual and drivers USB A jack lt USB A socket connection cable Leaflet Quick Start Guide EFEFEF l Note The manufacturer does not supply the SIM card which is mandatory for setting up I a connection to the GSM network The SIM card may be purchased from your GSM mobile service provider l If any of the components are missing please contact your local distributor 6 TECHNICAL SPECIFICATION 6 1 Data transferring The data type and data transfer speed depends on the service provided by your GSM operator ModemUSB E12 supports the following data bearers EDGE amp 850 900 1800 1900 MHz Class ES2 26 27 dBm for 8 PSK modulation S Class 12 o MS class B Oo Coding scheme 1 9 GPRS 850 900 1800 1900 MHz Capacity class 4 2W 850 900 MHz waves Capacity class 1 1W 1800 1900 MHz waves GPRS class 10 CSD Data transfer spee
4. Security Profile settings Set as active profile By clicking on the Profile settings you are able quickly review and edit all parameters of the available profiles Soocoeod a L i q Connect SMS Settings About Disconnected Modem Sim card GSM Operator ModemUSB E12 Users Manual 7 3 2 Connecting to Internet One of the following connecting types can be used in order to connect to the Internet using the ModemUSB E12 modem EDGE or GPRS In this case you have to know the APN and sometimes user name and password CSD In this case you have to know the phone number of the dial up server In order to connect to the Internet enter the required data in Connection window In the main MCT window click Settings Connection Enter connection data as shown below To save the entered data click Update Settings Connection settings Phone Mumber o User Mame Your UserName Password Your Password Modem APN Foran o Before connecting to the Internet check the GSM signal quality see the indicator located on the right side of the Modem Control Tool program If the signal indicator shows low signal quality place the modem to more open place where the signal will not be blocked by thick walls or ceilings Placing the device near window may also help Modem will start connecting to the Internet after the Connect symbol is clicked in the main MCT window if the APN user name and password w
5. al view of ModemUSB E12 7 HOW TO START Before you begin make sure that You have a GSM SIM card with data transfer service activated ModemUSB E12 is ready to work SIM card is pushed in Dial up networking is installed on your PC OS this should be installed with OS by default TCP IP protocol is installed on your PC this should be installed with OS by default 7 1 Driver and Software Installation on Windows XP In order to install ModemUSB E12 drivers and software do the following ne e n Notice For first time ModemUSB E12 modem can only be connected to the PC during the driver installation Insert the CD into CD ROM S Click Install in automatically opened window If the window did not appear run autorun exe file located on the CD in Software catalog The installation procedure of the ModemUSB E12 modem will begin ModemUSB E12 Users Manual ModemUSB Software Setup xj ModemUSB Software Setup i xj Preparing to Install Teltonika ModemUSB E12 S License Agreement Please review the license If you accept all terms of Welcome to the Modem software Choose the directory for installation Setup Wizard Setup Wizard will install Modem Software on your computer Click Next to continue or Cancel to exit the Setup Wizard License Agreement Copyright UAB Teltonika 201 DEFINITIONS E Program Files Teltonika ModemUSB In these terms an
6. characters will be reduced to 70 If you want to look for received read or sent SMS messages click Unread Read or Sent in the Short message service window If you want to forward or reply double click on the message A Message window will appear ModemUSB E12 Users Manual Message 2 Phone number Message text To make a reply to the message click Reply To close the window Close ModemUSB E12 Users Manual 7 3 4 Settings of ModemUSB E12 To set ModemUSB E12 modem parameters or to change them click Settings in the main Modem Control Tool window If you click Main in the Settings window you will be able to choose a modem from the list of modems installed in your PC You may create profile with all modem settings by clicking Profiles and entering needed parameters It is very usable if you are using few SIM cards from different operators As well during roaming If you click Connection in the Settings window you will be able to change the ModemUSB E12 modem Internet connection parameters If you click Settings Security a Security window will open where you can enable or disable PIN code query Settings Modem settings 7 elect modern From the list Profiles vals Selected ModemUsBELZ Present z Main Set as current modern Fonnectic toni aaa Available operators list f Automatic operator selection f Manual operator selection Application M Connect other active modem if current modem gets offlin
7. d conditions t means the person using the Pre Product means the Software supplied to you on a Compact C 4s well mobile equipment such Software means the software the mobile equipment or withou website we us means JAB Teltonika ModemUSB E12 Software Setup Teltonika ModemUSB E12 Software Setup Teltonika ModemUSB E12 Software Setup Enter dial up connection parameters QTELTONIKA Ready to Install Phone Number foe O APN frour APN User Name Your USer Name Password Your Password Completing The Setup Wizard Teltonika ModemUSB E12 has been installed on your computer Click Finish to close the wizard Modem instal J Run Moder Control Tool JV Autostart the Modem Control Tool on Windows Startup device and pre Cancel M Autoconnect to the Internet on Modem Control Toll start gt lt Back ModemUSB E12 Users Manual 7 2 Driver and Software Installation on Windows Vista ee ee ee ee ee Ke eee ee ee er er er ee ee er eer er er er er er er er er er er er er ere er er er er er er er er er er er er er er er er er er er er eer er eer er er er er er er er er eer er er er er er er er er er eer er er er er err er er er rer er reer rere eee errs Notice For first time ModemUSB E12 modem can only be connected to the PC during the driver installation Insert the CD into CD ROM Click Install in automatically opened w
8. d up to 9 6 kbps ModemUSB E12 Users Manual 6 2 Recommended PC Configuration and Operation System support CD ROM USB v 2 0 port 100 MB of free hard disk space Supported Operating Systems XP SP2 and Vista Drivers available for Mac OS X Linux kernel 2 4 32 or higher 6 3 Indication A LED indicator Power is located on the side of ModemUSB E12 This LED indicates the operating mode and failure conditions of the modem Modem operating modes are described in Table 6 3 1 Table 6 3 1 Modem operating modes LED status Description Dower LED on Modem power supply on Power LED off Modem failure 6 4 Operating Parameters ModemUSB E12 modem derives 5V DC power from the USB port therefore the PC must have a USB port conforming to the USB 2 0 standards The device does not require any external power supply for its operation Table 6 4 1 Modem operating parameters Power consumption 34 30 maA Marginal operating 10 455 oC temperature Storage temperature 40 65 C Modem weight 5 Jeg Relative air humidity 85 r aa 2 1 Note modem may malfunction if the environmental conditions do not confirm to those provided in the Table ModemUSB E12 Users Manual 6 5 Mechanical characteristics ModemUSB E12 modem housing is made of plastic External view and measurements in mm of the device are shown in Figure 6 5 1 Figure 6 5 1 Extern
9. e M Connect on startup M Start with windows To enable PIN code query choose PIN Code Query Enabled in Security State frame and click Update A pop up window will appear Enter the PIN code of your SIM card in the Insert Pin Code field and click OK S amp S Insert PIN code Insert PUK code Now the Modem Control Tool program will ask for the PIN code each time you connect the ModemUSB E12 modem to your PC USB port To disable PIN code query choose PIN Code Query Disabled in Security State frame and click Update ModemUSB E12 Users Manual SMS center number is shown in Settings gt SMS Settings 5M5 settings SMS center number Security To change Modem Control Tool program language go to Settings Application In Application window choose the language from Set Language field and click Update Language Settings Application settings Select language English connection Update language Security Application Click About to see the Modem Control Tool program version and other Information ModemUSB E12 Users Manual 7 4 Uninstalling ModemUSB E12 To uninstall ModemUSB E12 modem plug it off from the USB port of the PC and go to Start Programs Company ModemUSB E12 Uninstall A uninstall window will appear Now the ModemUSB E12 modem is completely removed from the operating system of your PC ModemUSB E12 Users Manual 8 TECHNICAL SUPPORT
10. ed on the desktop ot go to Start gt Programs Company ModemUSB E12 Modem Control Tool USB E12 If the program is being run for the first time or there are more than one modems installed a window asking to select modem from the list will appear Please select modem from list Click OK In the opened window choose ModemUSB E12 Present and click Set as current modem If PIN code request is active in your SIM card a window for inserting the PIN code will appear S amp S Insert PIN code Insert PUK code If you will enter wrong PIN code three times in a row the program will ask to enter the PUK code When the required data inserted correctly click OK and the main Modem Control Tool window will open ModemUSB E12 Users Manual Settings Modem settings a Seleck modem From list ModemLSB Present Set as current modem SS Availible operator list Get operator List oo O Sek ed operator M Show modem selection screen on start up M Try to connect to other active moder if current modem gets offline If your current software version supports profiles then you can easy manage more than one SIM card for your Modem You can set up connection parameters for each SIM card Operator in these profiles and rename them in manner you like This feature available in Settings Profiles tab Settings Connection settings roriles Omnitel Main elected profile Connection Omnitel Rename
11. enssesteossnc sive ssern setadecaaaysteqadneatemmeceaeseauuas 12 Toa COTA CT CO TINS N rie E NEN A OT 14 Pe TN SII aa E E E E E E E EA TEA 15 FRG eae oc nnbeloicso sgh Colcl asec Ole oy E Oe tere rnrne enn nen Cerne en eon Te ee eet eeremee ere 1 TA Unistalng ModemUSB E l2 arsine anaa ee aa eee er eee eee 1 o TECHNICAE U r POR Te a N EO EA E ONE EE TA 20 E D N E ET A E A T T P eee A E E rr meer ree 20 ModemUSB E12 Users Manual 1 ATTENTION All wireless devices for data transferring are susceptible to interference which could affect performance Service personnel may install driver of this product We strongly recommend read this user manual before start installation The device is not water resistant Keep it dry IMPORTANT NOTES It is mandatory to read the notes and manual carefully before starting to use the device 2 FOR YOUR SAFETY In this document you will be introduced how to use ModemUSB E12 device safely We suggest you to adhere to following recommendations to avoid any damage to person or property You have to be familiar with the safety requirements before starting to use the device Modem USB E10 is used for data transfer by GSM network The modem is designed to be connected to a PC through USB connector By connecting the modem to a PC it is possible to connect to the Internet using GSM data transfer channel To avoid user injures that could be caused by heat or electrical voltage it is important
12. ere entered correctly Spoons i Connect SHS Settings About amp Disconnected Modem Sim card GSM Operator ModemUSB E12 Users Manual If the ModemUSB E12 modem connects to the Internet indicator denoted as Disconnected on the left corner of MCT window turns green and will be denoted as Connected Pia Wr 4 Disconnect SMS Settings About Connected i Modem SIM card f C per ator ES 1 49 MB 0 00 kbps 233 92 KB 0 40 kbps g 00 00 23 When connected to the Internet in lowest part of MCT you will be able to monitor downloaded uploaded traffic upload download speed and time while connected In order to disconnect from the Internet click Disconnect in the main Modem Control Tool window 7 33 Sending SMS With ModemUSB E12 you can send and receive SMS messages Before sending receiving SMS messages you must disconnect from Internet In order to send SMS click SMS in the main MCT window A Short message service window will open Short message service Create new message TT Phone number Use extended character set Message text 160 In the opened window enter the receiver s phone number in the Phone number field is entered automatically The message text is entered in the Message text field Message can be of 160 characters If you tick the Use extended character set you will be able to use specific symbols in your message but the number of
13. indow If the window did not appear run autorun exe file located on the CD in Software catalog The installation procedure of the ModemUSB E12 modem will begin Allow to install this software User Account Control stops unauthorized changes to your computer The source and purpose of this program are unknown Don t run the program unless you have used it before or know where it s from m i Setup exe Unidentified Publisher gt Cancel I don t know where this program is from or what it s for gt Allow I trust this program because I ve used it before or know where it s from Details Then continue standard installation procedure After modem inserted allow to Install driver anyway il Windows Security t3 Windows can t verify the publisher of this driver software Nee Don t install this driver software You should check your manufacturer s website for updated driver software for your device i Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information 1 See details ModemUSB E12 Users Manual 7 3 Software description This section provides the main information about MCT Modem Control Tool its settings and features 7 3 1 Modem Control Tool Preparation to Work To run the Modem Control Tool double click the MCT pictogram locat
14. ons on it EF EE ModemUSB E12 Users Manual 3 USER S SERVICE When the device is not working as per its technical specifications the technical service of device can performed only by a qualified personnel It is strongly recommended to handover the modem to repairer or manufacturer No exchangeable parts inside of modem Do not mount or serve device during a thunderbolt ModemUSB E12 Users Manual 4 BASIC INFORMATION 4 1 Introduction ModemUSB E12 is a device designed for data transmission via GSM Network The user friendly design allows you to directly connect the device to one of the USB ports of your PC laptops Once a SIM card is inserted in the modem and the device is connected to the PC you would be able to send SMS or access internet via GSM networks mobile networks ModemUSB E12 supports the following data bearers CSD GPRS EDGE and SMS 4 2 Legal Notice Copyright 2008 Company All rights reserved Reproduction transfer distribution or storage of part or all of the contents in this document in any form without the prior written permission of Company is prohibited Other product and company names mentioned herein may be trademarks or trade names of their respective owners 4 3 Contacts If you face any problems related to the device which you are not able to solve by yourself please contact your local distributor We will be very glad to help you 4 4 Acronyms APN Access Point Name
15. terstice between contacts should be no less than 3mm AC outlets oF 5 Line Mains Supply 230 V 5 Neur 230V AC Bipolar back up protection device Associated 2 1 pic Connection scheme of modem and PC To turn off the modem unplug it from the USB port of the PC or unplugging the PC from the power supply The device should not be connected to PC before the installation of the drivers SIM card is mandatory for setting up connection to the GSM network However the manufacturer of this equipment does not supply the SIM card The SIM card can be purchased from your GSM mobile service provider For APN user name and password please contact your GSM mobile service provider The modem must be unplugged from the PC while inserting or taking out the SIM card If the SIM card will be inserted or taken out from the modem while it is still plugged to the PC it may cause damage to the modem or the SIM card In this case the modem will not be replaced or repaired under guarantee The modem can be unplugged from the PC only if it is disconnected from the Internet and the MTC is properly closed If the modem is unplugged properly from the PC wait for at least 10 seconds before plugging it back to the PC Otherwise restart your PC before inserting modem back You can find additional CE marking on the newest modem models as well in internal SIM holder with maximal powering instructi
16. to follow safety requirements listed below Installation and technical support of the device can be performed only by a service personnel or a person who has enough knowledge about this device and safety requirements The PC to which the ModemUSB E12 device is to be connected must have a USB port confirming to USB 2 0 standards Modem is supplied from 5V DC USB port The PC to which the device is connected shall comply with the requirements of standard EN 60950 1 ModemUSB E12 modem can be used on first Personal Computer or second Notebook computer safety class To avoid mechanical damage of the device it is recommended to transport the device packed in damage proof pack While using the device place it such that the LED is visible to the user It s because this LED provide information about the working modes and condition of the device Signal level of the modem depends on the environment in which it is working ModemUSB E12 Users Manual If the device fails to work properly only qualified personnel may repair this product We recommend to dismantle the device and forward it to repair centre or to the manufacturer The modem does not contain any parts which can be replaced At the installation site supply circuits should have protective devices bipolar back up protection device which will protect from short circuit and wrong ground installation The power of connected device should satisfy power of release device The in
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