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KX-TDE100 & 200 User Manual

1. Input Background Music BGM Co No Off Do you want background music through your 6 3 C1 BGMno telephone speaker while 1 digit Yes On on hook Bluetooth Registration To register a Bluetooth wireless headset on your 6 6 Pass key max 16 digits extension 6 KX NT300 series only Bluetooth Removal To cancel the registration of a Bluetooth wireless Confirm that the ID of your Bluetooth wireless headset is headset on your L displayed extension 6 KX NT300 series only extension PIN Be To set an extension PIN Extension PIN Personal same extension PIN Identification Number To set your extension PIN or 9 Col stored extension PIN onan ne ioe new Se DIN extension PIN max 10 digits To change the stored extension PIN ENTER STORE same extension PIN extension PIN max 10 digits e e To unlock Extension Dial Lock Co To prevent other people C9 C1 from using your telephone Geer SC max igits gits To lock extension PIN a max 10 digits To prevent other people co from seeing your personal C9 2 speed dialing directory call extension PIN log and SVM log max 10 digits To lock LI Operating Manual 3 1 Personal Programming Item Programming Selection amp Parameter Input a CO No Normal Any Flexible CO One touch Dialing buttons can be modified Assignment Mode
2. Used to forward all the calls to your group to a specified destination Operating Manual 23 1 1 Before Operating the Telephones Button Feature Group FWD Outside calls Used to forward the CO line calls to your group to a specified destination Group FWD Intercom calls Used to forward the intercom calls to your group to a specified destination Account Used to enter an account code Conference Used to establish a multiple party conversation Terminate Used to disconnect the current call and make another call without hanging up External Feature Access EFA Used to access special features offered by a host PBX or a telephone company Call Park Used to park or retrieve a call in a preset parking zone Call Park Automatic Park Zone Used to park a call in an idle parking zone automatically Call Log Used to show the incoming call information Call Log for ICD Group Used to have a Call Log button for incoming call distribution group Log in Log out Used to switch between the log in and log out mode Log in Log out of a specified group Used to have a Log in Log out button for another incoming call distribution group Log in Log out for all groups Used to have a Log in Log out button for all groups Hurry up Used to transfer the longest waiting call in the queue of an incoming call distribution group to the overflow destination
3. The STORE button light Lights red Confirmation Tone One beep Your entry is accepted Three beeps Your entry is rejected Operating Manual 187 3 3 System Programming 001 System Speed Dialing Number You can store the phone numbers of frequently dialed numbers ED t d dial gt LO gt ho locationno gt gt L gt E Enter 001 Press ENTER Enter system speed Enter phone Press ENTER Press END dialing number location number max number 3 digits 32 digits To continue A Press NEXT Press PREV Ka Press CANCEL D e If the desired number is more than 32 digits divide the number and store it into more than FH one speed dialing number es Si FLASH RECALL PAUSE and Secret INTERCOM can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt _ Secret x49 1234 9 f 123 4567 a TT r UE eer T Account code feature no Account code Account code delimiter Automatic line Phone number access number 188 Operating Manual 3 3 System Programming r 002 System Speed Dialing Name You can store the name associated with the spe
4. Dialing memory available e PG user Refer to Operating Instructions for PS Operating Manual 149 1 4 Display Features For more details refer to To store the names and numbers in personal speed dialing in TI e To enter characters refer to 1 3 14 Character Entry EE 3 1 2 Personal Programming 1 4 4 System Feature Access You can access commonly used features with the Feature Access menu To select a feature from the Feature Access menu KX NT300 KX T7600 While on hook Gr gt Press Right Press ENTER Press Up or Down until the desired four times feature is selected and follow the display prompts Features Description Call Back Cancel You can cancel Automatic Callback Busy gt 1 3 4 Automatic Callback Busy Camp on Call Pickup Directed You can pick up a call ringing at a specified extension gt 1 3 9 Call Pickup Call Pickup Group You can pick up a call ringing at another extension within a call pickup group gt 1 3 9 Call Pickup Doorphone Call You can call a doorphone gt 1 3 21 Doorphone Call Door Open You can open a door gt 1 3 20 Door Open External BGM A manager extension can turn on off background music through external speakers gt 2 1 2 External BGM Background Music Paging You can make a voice announcement through the built in speakers of proprietary telephones PTs and or external speakers gt 1 3 47 Paging Extern
5. If the wrong extension PIN is entered you hear an alarm tone 1 3 64 TAFAS Trunk Answer From Any Station You can be notified of incoming outside calls through an external speaker These calls can be answered from any extension 126 Operating Manual 1 3 Telephone Features and Operation Through an external speaker PT SLT PS While hearing a tone C Tone SD gt Ea fam 2 L Off hook Enter 42 Dial speaker Talk number 1 digit e You can also receive a paging announcement via a speaker with this operation oe 1 3 65 Timed Reminder You can set an alarm at your telephone as a reminder of a meeting or appointment The alarm can occur either once or daily every day until canceled at a preset time When you go off hook to answer you will hear a special dial tone or prerecorded message Wake up Call The most recent setting will be valid no matter which extension made the J e This feature can also be set remotely by an extension assigned as a hotel operator Remote an setting For information about setting a Remote Wake up Call refer to 1 3 72 Wake up Call To set PT SLT e Gen gt DELLES gt gt Off hook Enter 760 Enter 1 24i Enter hour 01 12 and minute 00 59 C0 Once and then 0 for AM or 1 for PM J GSO or enter hour 00 23 and minute 00 59 Ga G Daily C Tone y Enter 0 for once On hook or 1 for daily gt gt D e Enter the time in t
6. PROGRAM PROGRAM programming selection amp TO DIAL STORE STORE Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM or PAUSE i EnA or STORE amp Parameter or STORE or PAUSE Item Programming Selection amp Parameter Input PT The display shows the PBX number slot number and port number Some IP PTs may not display the extension number lt example gt EXT1050 10308 Your extension information 0 0 PBX no Se AG Port no PS The display shows the PS number lt example gt EXT3001 99001 PS no C41 Light Display Contrast Selection 2 Little Light Preferred display contrast Co C1 level from the 4 levels 3 Little Dark available 4 Dark EB English Display Language ES 2nd Language Selection Which display language do ER ES x C3 3rd Language you prefer EW 4th Language ER 5th Language Operating Manual 165 3 1 Personal Programming Hem Programming Selection amp Parameter displayed on the called party s telephone Input No Manual The display keeps Display Switching Mode CR showing all of the outside caller s Would you like the call information unless you
7. To set and clear FWD DND for outside intercom calls While on hook when in FWD DND Setting Mode FWD DND CD Outside Calls AUTO DIAL S gt D 2 Intercom Calls pape Press the fixed Enter 1 or 2 Press STORE FWD DND button C FWD DND off C DND on Enter 0 or 1 D CS FWD AII Calls extension no 3 FWD Busy gt STORE 4 FWD No Answer gt Press STORE CS FWD Busy No Answer access no phone no to set ee max 32 digits J Enter 2 to 5 Enter destination extension number i 5 or CO line access number and then A confirmation tone will outside phone number be heard e e This step can be omitted To set the timer for No Answer and Busy No Answer While on hook when in FWD DND Setting Mode AUTO DIAL AUTO DIAL gt gt QO gt STORE STORE FWD DND e Enter ti Press the fixed Enter 3 Press STORE seconds 0 120 Press STORE FWD DND button to set A confirmation tone will be heard a e You can enter the time as a 1 3 digit number For example 15 seconds can be entered as S 4 5 or 01 Ei Operating Manual 81 1 3 Telephone Features and Operation To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD group While on hook when in FWD DND Setting Mode 4 Virtual PS 1 gt 5 Virtual PS 2 gt C6 Virtual PS 3 Virtual PS 4 FWD DND AUTO DIAL STORE Press the fixed Enter 4 to 7 Press STORE FWD
8. gt No waw h C Tone Talk to the Off hook Enter 50 new party 50 Operating Manual 1 3 Telephone Features and Operation a e Depending on the type of your telephone you may be able to talk to the other party using CS the speaker and the microphone Off hook Call Announcement TOHCAI or you can receive ZE an announcement through the handset Whisper OHCA if you are having a conversation using the handset For more details on each feature refer to 1 3 13 Call Waiting Tone 1 3 45 OHCA Off hook Call Announcement or 1 3 76 Whisper OHCA e The caller s name or number is displayed for five seconds in fifteen second intervals while waiting to be answered ISF Customizing Your Phone e 3 1 2 Personal Programming Call Waiting Tone Type Selection If you select Tone 1 you will hear the same tone for Call Waiting from an outside party and an extension If you select Tone 2 you will hear different tones for Call Waiting from an outside party and an extension Default lt _______ _ __ 15s reen DI ege nnn Special Tones _ 5s se fen bon ss WO ee S S m Ga i i i ES i 1 i ZS Answering Call Waiting from the Telephone Company This is an optional telephone company service You can receive a call waiting tone with the caller s name or telephone number information For details consult your telephone company PT SLT PS While hearing a tone While hearing a tone H FLASH TR
9. in Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button Operating Manual 161 2 1 Manager Service Features 162 Operating Manual Section 3 Customizing Your Phone amp System This chapter shows you how to customize your individual telephone or PBX according to your needs Find the desired setting and program as necessary Operating Manual 163 3 1 Personal Programming 3 1 Personal Programming 3 1 1 Programming Information You can customize your telephone features For example you can change the initial settings or button features according to your needs Available Extension Any extension in the PBX Required Telephone A Panasonic Proprietary Telephone PT Portable Station PS Conditions Programming extensions must be idle on hook and holding no calls 3 1 2 Personal Programming You can program features using the programming mode d e To exit at any time lift the handset e To enter the programming mode when using a PS refer to Operating Instructions for PS TI e Ifyou change your desk and extension refer to 1 3 74 Walking Extension SR 164 Operating Manual 3 1 Personal Programming Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customized setting
10. your extension no X verification code extension PIN verification code PIN outside phone no 196 Operating Manual 4 2 Feature Number Table Feature While dial tone is heard en Additional digits 1 3 19 DND Do Not Disturb Both Calls 710 0 Cancel Outside Calls X711 1 Set Intercom Calls 712 1 3 20 Door Open x55 doorphone no 2 digits 1 3 21 Doorphone Call 31 doorphone no 2 digits 1 3 22 EFA External Feature Access x60 service code 1 3 23 Executive Busy Override Executive Busy Override Deny To prevent X733 1 To allow Jo 1 3 24 Extension Dial Lock To lock X77 1 To unlock 0 extension PIN To make an outside call while your X47 your extension no extension PIN phone no extension is locked 1 3 25 Extension Feature Clear X790 1 3 26 Extension PIN Personal Identification X799 Number To set 1 extension PIN same extension PIN To cancel 0 stored extension PIN 1 3 27 External Relay x56 relay no 2 digits Operating Manual 197 4 2 Feature Number Table Feature While dial tone is heard ies Additional digits 1 3 29 FWD Call Forwarding Both Calls 710 0 Cancel Outside Calls X711 2 All calls phone no Intercom Calls x712 3 Busy phone no ju No Answer phone no 5 Busy
11. Account SS gt e gt p d e EDEDED D Tone Off hook Press Account or Enter account code Enter enter 49 max 10 digits outside SP Dial outside phone number Seize CO line before entering outside phone number D es A Panasonic proprietary telephone extension user can enter an account code during a ES conversation and when hearing reorder tone after the other party hangs up ZE e Account codes may use the digits 0 through 9 e Depending on the settings of your PBX you may be required to enter an account code to make an outside call e Ifyou enter the wrong code press the X key and re enter the account code es For your convenience you can store the code with the phone number in the memory e g A Speed Dialing SR ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit an Account button Operating Manual 33 1 3 Telephone Features and Operation 1 3 3 Alternate Calling Ring Voice The caller can alternate the alerting method either ring or voice when making an intercom call On the other hand any extension can set the alerting method either ring or voice when receiving an intercom call Ringing Default You can call the other party with a ring tone Voice calling You can talk to the other party immediately after confirmation tone To change the method PT SLT PS After dialing me GA C Tone Enter Talk D e Voice calling from a SIP E
12. m Cc Check out gt ORJ gt gt DSS Press Check out Dial extension number and then press We ENTER or press desired DSS To continue Room 1234 Cc Confirm check out D CL NO YES Check out Press EXIT Press YES or Check out to finish After check out Remote Extension Dial Lock is activated and outside calls from the room extension are restricted Refer to 2 1 5 Remote Extension Dial Lock After check out wake up call and Call Log information for the room extension are cleared automatically In addition features set on the room extension are reset to the default settings For a list of features that are reset refer to 1 3 25 Extension Feature Clear When the room status of extensions is changed detailed room status information is recorded with the PBX automatically This requires system programming lt Example gt 02 03 00 08 08AM 1234 Check out For information about other Hospitality features refer to 1 3 33 HOSPITALITY FEATURES 114 Operating Manual 1 3 Telephone Features and Operation ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Check in or a Check out button 1 3 60 Self Labeling KX NT366 only The KX NT366 IP PT has 12 flexible buttons and a display for each button to show what feature telephone number or extension number is assigned to it The display can also be switched to show 3 other sets
13. Outside Calls C Tone CS Intercom Calls Co Cancel Off hook Enter 71 Enter 0 to 2 as you desire Enter 1 to set On hook or 0 to cancel When using a proprietary telephone you can set or cancel DND by pressing the FWD DND We button fixed button instead of 710 64 Operating Manual 1 3 Telephone Features and Operation a e The FWD DND button light shows the current status as follows Ss Off Both features are not set We Flashing red slowly FWD mode Red on DND mode e The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below FWD gt DND gt Off 7 2 When in FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status allows you to switch the FWD DND status and set the FWD destination refer to Switching FWD DND Status Using Fixed FWD DND Button Note A FWD DND button customized button is always in FWD DND Cycle Switch Mode the mode cannot be changed e f your extension has set this feature a calling extension will hear DND tone e If this feature is set the Call Forwarding FWD feature does not work e Specified extensions can override this feature and call DND extensions DND Override e When using a SIP Extension you cann
14. SPRVS EXIT Log in Log out Monitor JAN 31 08 10AM FRI 601 Sales Section Waiting Calls Now Max Waiting Time 00006 02 18 EXIT With e For information about other ICD group features refer to 1 3 35 ICD GROUP FEATURES aa 1 3 42 Message Waiting Fora caller When the called extension is busy or does not answer your call you can leave a notification so that the called party may call you back For a called extension As amessage receiver the Message button light or Message Ringer Lamp lets you know that a call has been received If you receive notification you can call back the caller by a simple operation Operating Manual 97 1 3 Telephone Features and Operation 98 For a caller To leave a message waiting indication PT SLT PS When the called extension is busy or does not answer Press MESSAGE On hook or enter 4 To leave cancel a message waiting indication PT SLT PS C1 Leave D gt GaGaGa gt Cancel Off hook Enter 70 Enter 1 to leave or 0 to cancel gt desired J Go extension no C Tone y Enter desired On hook extension number D e When making a call to SIP Extensions you cannot leave a message waiting notification If you perform the operation to leave a message waiting notification to a SIP Extension you will hear a reorder tone For a called extension To check the left message and ca
15. extension feature no To make a call or set features through DISA 1 3 74 Walking Extension X727 your extension no extension PIN 1 3 75 Walking Extension Enhanced To set an extension status to Service X727 out To set an extension status to Service in your extension no extension PIN Operating Manual 201 4 2 Feature Number Table Feature While dial tone is heard Giele Additional digits New 1 3 77 Wireless XDP Parallel Mode A A8 Day Night Lunch Break To set 1 paired wired extension no To cancel 0 2 1 2 External BGM Background Music 35 To start external pager no 1 digit BGM no 1 digit To stop external pager no 1 digit x 0 2 1 3 OGM Outgoing Messages 36 To record 1 OGM floating extension no 6 To play back 2 OGM floating extension no 6 To record from an external BGM MOH 3 BGM port no 1 digit OGM floating port extension no 6 To clear 0 OGM floating extension no 2 1 4 Private Network Features NDSS 784 another PBX extension no Network Direct Station Selection Monitor Release 5 2 1 5 Remote Extension Dial Lock To unlock X782 extension no To lock X783 extension no 2 1 6 Time Service Mode Control 7 X780 0 1 2 3 1 Supervisor only 2 The default floating extension number for the SVM feature is 591 3 The default voice mail f
16. 09 to 30 but you will hear tone type 01 d Other telephones Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 902 e Only one ringing tone can be selected for all PDN buttons on your extension To clear the button gt Press PROGRAM or PAUSE Press desired 180 Operating Manual ao gt 2 gt flexible button To continue D AUTO DIAL STORE Enter 2 Press ENTER or STORE Press PROGRAM or PAUSE 3 2 Manager Programming 3 2 Manager Programming 3 2 1 Programming Information The manager can program the following item e Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX NT343 KX NT346 KX T7636 Manager Password To enter programming mode the manager password max 10 digits is required Default 1234 WARNING e The PBX has a default password preset For security change the password the first time that you program the PBX e It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorized access For a list of numbers and characters that can be used in the password refer to 1 3 14 Character Entry e To avoid unauthorized access to the PBX keep the password secret If it becomes known to ot
17. 3 1 Personal Programming lt Programming Example Customizing a CO button as a One touch Dialing button using Secret dialing gt Initial Display ocT 27 03 13PM THU PROG INFO RING MENU PROGRAM PAUSE PROG Press O or O of Gs Program No gt EXIT CONT NEXT Single Line 001 EXIT CLEAR ENTER 3 4 5 6 Enter the programming input h and desired phone number 9123 EXIT CLEAR ENTER INTERCOM Press in front of the number you want to keep secret 9123 EXIT CLEAR ENTER INTERCOM Press again after entering the number you want to keep secret 9123 4567 EXIT CLEAR ENTER Press to store Operating Manual 179 3 1 Personal Programming To distinguish the ringing tones for each CO ICD Group PDN SDN or INTERCOM button Digital proprietary telephone only PROGRAM gt Press PROGRAM INTERCOM Press CO ICD Group PDN SDN or INTERCOM button PROGRAM Press PROGRAM S To continue gt gt d gt Dese J R Tone AUTO DIAL Enter tone type STORE number Press ENTER or STORE INTERCOM Press CO ICD Group PDN SDN or INTERCOM button Available tone types vary depending on the telephone you are using KX NT300 series KX NT136 KX T7600 series Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 Only tone types 01 to 08 are available It is possible to enter a tone type number from
18. A Paging Deny You can set your extension not to receive paging announcements Q amma Ss oe Co Allow C Tone Off hook Enter 721 Enter 1 or 0 On hook 1 3 48 Paralleled Telephone A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not when an incoming call is received Default Ring Operating Manual 103 1 3 Telephone Features and Operation C1 Ring D Co No ring Off hook Enter 39 Enter 1 to ring On hook or 0 not to ring SS gt DIS gt een e Even if No ring is selected calls can be made and answered on the single line telephone CH by lifting the handset es Ifyou go off hook while your paralleled telephone is in use the call will switch over to you 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension Primary Directory Number PDN buttons and Secondary Directory Number SDN buttons are useful when extension users will handle calls for other extensions For example a secretary or multiple secretaries can handle calls and check the call status of a boss or multiple bosses The functions of PDN and SDN buttons are as follows PDN button This button can be used to make and receive all calls including both outside and intercom calls Having multiple PDN buttons allows multiple calls to be queued at the extension Extensions that have a PDN button are called PDN extensions SDN
19. EXIT LOG SPRVS Press SPRVS D e While in Log in Log out monitoring mode the lights of DSS buttons for the ICD group members indicate their status as follows fF Off Out of the ICD group Green on Log in mode Ready The extension user is ready to answer calls Flashing green Log in mode Not Ready The extension user is not ready to answer calls Red on Log out mode To change the Log in Log out mode 6 Line Display PT While monitoring the Log in Log out status Press desired DSS 94 Operating Manual 1 3 Telephone Features and Operation Zi H Depending on the current status of the ICD group member pressing the DSS button changes the status as follows Log in mode Not Ready Log in mode Ready Log in mode Ready gt Log out mode Log out mode gt Log in mode Ready For information about other supervisory features refer to 1 3 41 ICD Group Features Supervisory 1 3 40 ICD Group Features Manual Queue Redirection When your incoming call distribution ICD group is busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in the queue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call Hurry up Press red or flashing red Hurry up H The Hurry up button l
20. In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company The REN for this product is part of the product identifier that has the format US ACJMFO3AKX TDA100 The digits represented by 03 are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label 3 Incidence of Harm to the Telephone Lines If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 4 Changes in Telephone Company Communications Facilities Equipment Operations and Procedures The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service 5 Trouble with this equipment If trouble is experienced with this equipment for repair or warranty information please see the attached warranty which includes the Service Center Directory
21. Se gt To prolong press J L the S CO again C Tone Press green Talk The S CO button will flash Ath ti at all extensions that have ree party conversation Other extension that S CO button is now established bar N RA L Press the flashing Off hook Talk S CO within 5 seconds D e Only an S CO button can be used for this operation E e You can leave a three party conversation and let the two other parties talk by simply going on hook 108 Operating Manual 1 3 Telephone Features and Operation 1 3 52 Private Network Features CLIP Calling Line Identification Presentation When making a call through a private network you can present your preprogrammed telephone number to the called party You can select the telephone number sent either the number of the line used or the number assigned to your extension If you select Public the calling called party sees the number of the line used subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the CO line or your extension PT SLT PS C1 Pubic D X amaA gt L Se 2 Your extension C Tone y Off hook Enter 7 2 Enter 1 for public or 2 On hook for your extension e Ifyou use the ICD Group button to make a call to the other party the telephone number II assigned to the ICD group will be used EE 1 3 53 Private Network Features CLIR Cal
22. Selection cH Co Yes Only One touch dialing Do you prefer to set the TD buttons can be modified However One touch dialing only to modify them there is no need to enter 2 before the number 1 Not available for a PS 2 CO button numbers 25 36 are available only when the Add on Key Module is attached to your telephone 3 CO button numbers 25 84 are available only when the Add on 60 Key Module KX NT305 is set up on the KX NT300 series telephone not available for the KX NT366 4 This setting applies to both outside and intercom calls For intercom calls this feature must be enabled through system programming 5 Only available for certain digital proprietary telephone users 6 Registering and canceling a Bluetooth wireless headset may take time Please avoid any interruption during that time by for example going off hook ZE H WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly After the program number is entered the program title is displayed The programming screen can be changed with the Navigator key Up or Down You can select the parameter
23. e For a called extension A call waiting notification is sent to the busy extension user to notify him or her that a new incoming call is waiting The extension can then answer the second call by either disconnecting the current call or placing it on hold One of the following notification methods can be assigned for each extension depending on the type of telephone being used Default Call Waiting Tone e Call Waiting Tone A call waiting tone is heard through the built in speaker of PT or handset of SLT gt 1 3 13 Call Waiting Tone e Off hook Call Announcement OHCA The caller s voice is heard through the built in speaker gt 1 3 45 OHCA Off hook Call Announcement e Whisper OHCA The caller s voice is heard through the handset 1 3 76 Whisper OHCA Operating Manual 47 1 3 Telephone Features and Operation Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting You must activate this feature to use it Default Call Waiting Tone You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone Pe D gt bd On hook Off hook Talk to the new party 2 To hold the current call and then talk to the new pa
24. gt Connected Line Identification Restriction CONF Conference Button 22 Conference 55 Conference Three party Leaving 59 Conference Button 24 176 Conference Unattended 60 Confirmation Tones 206 Connected Line Identification Presentation COLP Connected Line Identification Restriction COLR Connected Line Identification Restriction COLR Button Connection Example 27 CTI Button 25 177 D Data Line Security 61 196 Dial Tone Transfer 156 Dial Tones 204 51 196 109 166 199 109 166 199 24 176 34 203 109 166 199 109 166 199 110 166 199 110 199 110 166 199 110 199 24 176 Direct Inward System Access DISA GI 196 Direct Station Selection DSS Button 23 175 Directories 148 DISA gt Direct Inward System Access GI 196 Display 19 Display Backlight Selection 166 Display Features 143 Display Language Selection 165 Display Lock 170 Display Switching Mode 166 DND gt Do Not Disturb 64 197 DND Override 203 Do Not Disturb DND 64 197 Do Not Disturb DND Button 22 Do Not Disturb DND Tone 206 Door Open 67 197 Index Doorphone Call 68 197 DSS gt Direct Station Selection 23 175 E EFA gt External Feature Access 69 197 Electronic Station Lockout gt Extension Dial Lock 71 170 197 Enhanced DSS Key Mode 105 Enhanced Walking Extension 139 201 ENTER Button 23 Exclusive Call Hold 36 Executive Busy Override 69 203 Executive Bus
25. 1 2 3 5 C Tenant no Answer 4 o Release 4 1 Toll Restriction TRS C2 Toll Restriction TRS Level 1 7 Calling Line Identification Restriction aB EnB E BEE B EBENE EEEa E E eB BBE CLIR 4 Connected Line Identification Restriction COLR ES Headset 4 C7 Operating Manual 3 1 Personal Programming Button Programming Input Time Service Switching Mode Automatic Manual ES Tenant no Network Direct Station Selection NDSS 6 C6 9 Another PBX extension no CTI 7 0 Primary Directory Number PDN 7 G Secondary Directory Number SDN 7 C2 Extension no L I delayed ringing time 0 7 7 Check in 4 8 0 Check out 4 8 1 Two way Record C9 CO Voice mail floating extension no 9 Two way Transfer C9 1 Voice mail floating extension no One touch Two way Transfer C9 1 Voice mail floating extension no 9 C Extension no Incoming call distribution group extension no Live Call Screening LCS 8 9 2 Voice Mail Transfer C9 C4 Voice mail floating extension no Operating Manual 177 3 1 Personal Programming 178 Ji 1 X FLASH RECALL PAUSE Secret INTERCOM and TRANSFER can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conc
26. 3 Telephone Features and Operation When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During a conversation Call Park Press Call Park During a conversation TRANSFER gt Press TRANSFER Enter 52 During a conversation FFA Press Recall Enter 52 hookswitch Call Park Retrieve Call Park Press a flashing Call Park 40 Operating Manual Le gt Let sl gt Specified d os GIS gt e Auto Enter a specified parking On hook zone number 2 digits or press to park at an idle parking zone automatically If you hear a busy tone enter another parking zone number or press again Gen Enter a specified parking On hook zone number 2 digits If you hear a busy tone enter another parking zone number 1 3 Telephone Features and Operation PT SLT PS tored parki J i Baa gt Ze h Off hook Enter 52 Dial stored parking Talk zone number 2 digits e ifa callis parked automatically confirm the parking zone number on the display Ges e Ifa callis not retrieved within a specified time you will hear an alarm as a reminder Call Park Recall If an outside call is not answered within a specified time it is automatically disconnected e Ifyou hear a reorder tone when retrieving a parked call there is no held call Conf
27. CANCEL 190 Operating Manual Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer Operating Manual 191 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly gt Confirm with your manager that your settings are correct m f the problem persists consult your dealer The telephone does not respond when buttons are pressed The telephone is locked m Unlock your telephone amp 1 3 24 Extension Dial Lock 2 1 5 Remote Extension Dial Lock Your telephone is connected to an eXtra Device Port m System programming is required Consult your dealer Some features do not work System management may restrict certain features gt Consult your manager The feature numbers have changed P Confirm the revised number and try again Even though following the manual instructions none of the operations work when using a proprietary telephone The Intercom line was not seized The seized line when going off hook was changed by personal setting IS 3 1 2 Personal Programming m In the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM or PDN button after going off hook and follow the instructions The
28. Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Message button or Message for Another Extension button 1 3 43 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset Operating Manual 99 1 3 Telephone Features and Operation To set cancel During a conversation AUTO ANS MUTE VOICE CALL MUTE Press MUTE a e The AUTO ANS MUTE or VOICE CALL MUTE button light shows the current status as follows FE Off Normal Flashing red Mute e f mute is used during OHCA it will become Handset Mute 1 3 44 Off hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset To set cancel During a conversation using the handset SP PHONE Press SP PHONE a es The SP PHONE button light shows the current status as follows Ss Off The voice is heard through the handset On The voice is heard through the speaker and the handset e This feature is only available with certain proprietary telephones and requires system programming 1 3 45 OHCA Off hook Call Announcement During a conversation you can be informed of a waiting call with a voice announcement You can hear the caller s voice through the built in speaker and talk to the caller while the current call is continued us
29. DND button To cancel ringing CO FWD off Enter 0 D AUTO DIAL gt gt To set ringing STORE gt gt CD FWD all Calls access no phone no Press STORE max 32 digits to set Enter 1 Enter CO line access number and then outside phone number S A S A confirmation tone will be heard D e Only one extension assigned as member 1 in each ICD group can perform the settings for virtual PSs e Itis possible to switch the forwarding status on off of a virtual PS by entering the number 4 7 of that extension then pressing the fixed FWD DND button instead of pressing the AUTO DIAL STORE button 1 3 30 Hands free Answerback You can answer an incoming call without going off hook as soon as the line is connected When an intercom call arrives you will hear the caller talking without the phone ringing When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires System Programming 82 Operating Manual 1 3 Telephone Features and Operation To set cancel While on hook AUTO ANS MUTE Press AUTO ANS D e The AUTO ANS button light shows the current status as follows Ze Off Not set Vis Red on Set e PS users Refer to Operating Instructions for PS 1 3 31 Hands free Operation You can have a conversation in hands free mode using the SP PHONE button To make answer a call SP PHONE
30. Hold is on hold Regular Hold Flashing A call is on hold temporarily or on A call answered with the SDN button green Exclusive Call Hold is on hold temporarily or on Exclusive moderately Call Hold Flashing The PDN extension is receiving an An SDN extension is receiving a Hold green rapidly incoming call Recall or callback ringing from a call answered with the SDN button Red on A corresponding SDN extension is The corresponding PDN extension or using the line another corresponding SDN extension is using the line Flashing red A corresponding SDN extension is Another corresponding SDN slowly holding a call extension or the PDN extension itself is holding a call Flashing red The PDN extension is receiving an The corresponding PDN extension is rapidly incoming call to an incoming call receiving an incoming call distribution ICD group SDN Direct Dial Using an SDN button you can easily call the corresponding PDN extension SDN buttons are in one of two modes depending on system programming and the operation procedure differs as follows Enhanced DSS Key Mode Off hook Off hook SDN Press corresponding SDN SDN Press corresponding SDN gt L Talk SDN Press the SDN again gt L Talk Operating Manual 105 1 3 Telephone Features and Operation D e When performing SDN Direct Dial to call the corresponding PDN
31. If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved 6 Connection to Party Line Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Operating Manual 11 12 7 Combined Use with Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by on
32. LS 09 Both Calls Gin GD outside Calls D CS Intercom Calls Enter 0 to 2 as you desire Enter To set Follow Me from another extension PT SLT PS SS gt SL gt Off hook Enter 71 your J D gt oon Dial your extension number ZE 9 Both Calls D 49 Outside Calls D CS Intercom Calls Enter 0 to 2 as you desire Cer On hook d C Tone Cancel All Calls Busy No Answer Busy No Answer Enter required number For Cancel go on hook directly after entering 0 ea y On hook Follow Me Follow Me Cancel Enter 7 or 8 It is not possible to set Follow Me from a SIP Extension However it is possible to set it ona SIP Extension from another extension that is not a SIP Extension Operating Manual 77 1 3 Telephone Features and Operation H To set the timer for No Answer and Busy No Answer FWD DND button fixed button instead of 710 PT SLT PS SS r DZ gt D Off hook Enter 713 Enter time seconds 2 digits When using a proprietary telephone you can set or cancel Call Forwarding by pressing the On hook Call Forwarding FWD for your Incoming Call Distribution Group PT SLT PS ICD Group Incoming Call Distribution Group 49 Both Calls D Gi Set SS gt COILA gt Gd outside cats gt en CO Cancel 69 Intercom Calls Off hook Enter 71 Enter 4 to 6 as you desire Enter 1 to set destination e
33. PAUSE STORE STORE Press PROGRAM Enter Press ENTER Press ENTER Press PROGRAM or PAUSE or STORE or STORE or PAUSE D e The Call Waiting FWD DND and Hot Line features may not be cleared by this operation ZF depending on system programming 174 Operating Manual 3 1 Personal Programming 3 1 4 Customizing the Buttons You can customize the flexible buttons and or programmable feature PF buttons on PTs Add on Key Modules and PSs They can then be used to make or receive outside calls or as feature buttons iy To enter the programming mode when using a PS refer to Operating Instructions for PS The buttons in the table below can only be set on certain flexible buttons as follows Flexible buttons on PTs Add on Key Modules PSs all buttons can be set Flexible buttons on DSS Consoles all buttons except CTI and Primary Directory Number PDN buttons can be set Programmable feature PF buttons only the One touch Dialing button can be set To enter the program mode PROGRAM D gt Press PROGRAM or PAUSE o p Programming Ja input Press desired flexible button To continue PROGRAM AUTO DIAL STORE Follow programming input Press PROGRAM Press ENTER or PAUSE or STORE Button Programming Input Loop CO L CO Group CO G CO C COline group no 2 digits Single CO S CO CO CO line no 3 digits Direct Station Selectio
34. Picking up another call e Paging Answering a paging announcement e Answering the call through a speaker Tone 4 Establishing or leaving a conference Tone 5 A call has been put on hold 4 3 Tone Operating Manual 207 4 3 Tone 208 Operating Manual Index Operating Manual 209 Index Symbols 000 Date amp Time 187 001 System Speed Dialing Number 188 002 System Speed Dialing Name 189 003 Extension Number 189 004 Extension Name 190 A Absent Message Absent Message Personal Account Button 24 176 Account Code Entry 33 195 Alternate Calling Ring Voice 34 203 Alternate Receiving Ring Voice 167 Answer Button 22 24 85 176 Answering Calls 30 AUTO ANS Auto Answer MUTE Button 21 AUTO DIAL STORE Button 21 Automatic Call Hold 39 106 Automatic Call Waiting 168 Automatic Callback Busy 34 203 Automatic Callback Busy Cancel Automatic Line Access 29 195 Background Music BGM 36 170 195 Before Operating the Telephones 18 BGM gt Background Music 36 170 195 BGM External 156 202 Bluetooth Wireless Headset Registration 170 Bluetooth Wireless Headset Removal 170 Boss amp Secretary feature 76 Busy Station Signaling BSS gt Call Waiting Busy Tone 205 Buttons onthe PT 21 Buttons Customizing 175 Buttons Flexible 23 Buttons Proprietary Telephone 21 C Call Forwarding FWD 76 198 Call Forwarding FWD Button 22 Call Forwarding FWD for yo
35. Release 108 PROGRAM Button 22 Programmable Feature PF Button 23 Programming Feature Clear 173 Programming Information Manager 181 Programming Information Personal 164 Programming Information System 184 Programming Manager 182 Programming Personal 164 212 Operating Manual Programming System 187 PS Registration 18 Purchase Information 10 Q Quick Dialing 112 R REDIAL Button 21 Redial Last Number 112 200 Relay gt External Relay 75 197 Release Button 22 24 85 176 Remote Extension Dial Lock 159 202 Remote Station Lock Control gt Remote Extension Dial Lock 159 202 Remote Wake up Call 127 135 201 ReorderTone 206 RingTones 204 Ringback Tones 206 Room Status Control 112 S Safety Instructions 8 S CO gt Single CO 23 175 S CO Line Access 30 SDN gt Secondary Directory Number 104 SDN Direct Dial 105 SDN Extension 104 SDN Walking COS 106 Secondary Directory Number SDN Button 25 177 SELECT Button 23 Self Labeling KX NT366 only 115 Self Labeling Display Contrast 166 Sensor gt External Sensor 75 SHIFT Button 23 Simplified Voice Message SVM 117 200 Single CO S CO Button 23 175 SIP gt Session Initiation Protocol 5 SIP Extension Characteristics 5 SIP Extension Registration 18 Soft Buttons 21 Speed Dialing Personal 115 200 Speed Dialing System 116 200 SP PHONE Button 21 Standard SDN Key Mode 105 Station Program Clear gt Extensi
36. Screening Press red Live Call Screening Operating Manual 131 1 3 Telephone Features and Operation Operation Flowchart The operations in the shaded areas can be done hands free Hands free Mode Private Mode Alarm Tone Monitoring Hands free Monitoring Handset Monitoring Renn aan No operation C mmm A Y Press SP PHONE MONITOR or Live Call Off hook Screening Stop A e monitoring ZInSWeIing SP PHONE U Screening Stop Answering Stop Answering COR GE Call monitoring the call monitoring the call MONITOR RES Kress ONE mm COR eem Live Call GS Live Call Screening Screening or MONITOR Press y Press Press SP PHONE or Live Call Live Call MONITOR Screening SE Screening D e The Live Call Screening LCS button light shows the feature status as follows E Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on e The manager extension can clear an extension PIN e This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel Private mode only To answer the call while monitoring press Recall hookswitch e Only the handset monitoring in the Private mode is available for PS users T e For information about other Voice Mail features refer to 1 3 68 VOICE MAIL FEATURES ie Customizing Your Phone e 3 1 2 Personal Programming Live Call Screenin
37. The light of each DSS button shows the room status of the corresponding extension as follows Off Check out Red on Check in Light Pattern Example Check in Mode DSS button CT Room1230 Rooms 1230 and 1234 CT 1 Room1231 are currently in CTT Room1232 check in status q CTT Room1233 CTT Check in button CT 1 Room1234 CTT Check out button c The lights of other buttons may not show their normal display d The hotel operator s extension is considered to be busy Callers to that extension will hear a busy tone To check in a guest 6 Line Display PT While on hook Enter Room Number ENTER extension no gt D Check in DSS EXIT ENTER Press Check in Dial extension number and then press ENTER or press desired DSS To continue Room 1234 Cc Confirm check in Ka NO YES Check in Press YES Press EXIT or Check in to finish Operating Manual 113 1 3 Telephone Features and Operation After check in Remote Extension Dial Lock is deactivated and the guest can make outside calls from the room extension Refer to 2 1 5 Remote Extension Dial Lock When the room status of extensions is changed detailed room status information is recorded with the PBX automatically This requires system programming lt Example gt 02 02 00 03 07PM 1234 Check in To check out a guest 6 Line Display PT While on hook Enter Room Number ENTER
38. Wrap up Used to switch the wrap up status Ready and Not Ready mode System Alarm Used to confirm a PBX error Time Service Day Night Used to switch the time service mode Lunch Break Answer Used to answer an incoming call Release Used to disconnect the line during or after a conversation or to complete a Call Transfer Toll Restriction TRS Used to change the toll restriction level of other extension users temporarily Calling Line Identification Restriction CLIR Used to switch between the CLIP and CLIR services Connected Line Identification Restriction COLR Used to switch between the COLP and COLR services Headset Used to talk using the headset Time Service Switching Mode Automatic Manual Used to switch the time service mode Automatic or Manual Two way Record Used to record a conversation into your own mailbox Two way Transfer Used to record a conversation into the mailbox of a specific extension One touch Two way Transfer Used to record a conversation into the mailbox of a specific extension with one touch Live Call Screening LCS Used to monitor your own voice mailbox while an incoming caller is leaving a message and if desired intercept the call 24 Operating Manual 1 1 Before Operating the Telephones Button Feature Voice Mail Transfer Used to transfer a call to the mailbox of a specified ex
39. and IP proprietary ZF telephones In addition both you and the other party must use supported telephones e Whisper OHCA is not available for outside calls only call waiting tone can be set refer to 1 3 13 Call Waiting Tone e A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension When a call is made from another extension a PDN extension will receive a call waiting tone gt 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension i e For information about answering a waiting call refer to 1 3 12 CALL WAITING FEATURES SR 1 3 77 Wireless XDP Parallel Mode Your PS can be used in parallel with a PT or SLT When in this mode incoming calls to a wired telephone also ring the paired PS HS To set gt GIG gt D gt fxm 2 Si C Tone Press TALK Enter 48 Enter 1 Enter extension number Press CANCEL of the paired telephone To cancel D gt ma gt o e e C Tone Press TALK Enter 48 Enter 0 Press CANCEL d e Some wired telephones are prohibited from using this feature e Ifyou go off hook while your paralleled telephone is in use the call will switch over to you 142 Operating Manual 1 4 Display Features 1 4 1 4 1 Display Features Call Log Incoming When you receive an outside call or an external sensor call call information is recorded automatically in the incoming call log A preprogrammed number of cal
40. benzene or thinner e When using a Panasonic proprietary telephone PT use only the correct Panasonic handset e For users of PC Phone Free License Version shipped with KX T7601 USB Module All features of the PC Phone software are available for 90 days from the date of installation After this period expires the following buttons on the Operation Screen will become unavailable Recording TAM Voice Memo Text Memo Speed To continue using any of the corresponding features after the trial period please purchase KX TDA0350 PC Phone 5 licenses Notice for users in California This product contains a CR coin cell lithium battery that contains perchlorate material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Operating Manual 9 When you ship the product Carefully pack and send it prepaid adequately insured and preferably in the original carton Attach a postage paid letter detailing the symptom to the outside of the carton DO NOT send the product to the Executive or Regional Sales offices They are NOT equipped to make repairs Product Service Panasonic Factory Service Centers for this product are listed in the service center directory Consult your certified Panasonic dealer for detailed instructions For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the
41. call distribution ICD group is a group of extensions assigned through system programming to receive calls for example as a call center The PBX has several features that support using extensions in ICD groups as follows Features Description You can log in to or out of an ICD group to control whether you receive Log in Log out calls from the group gt 1 3 38 ICD Group Features Log in Log out An extension assigned as a supervisor supervisor extension can monitor and control the status of each member within the ICD group using a 6 line display PT gt 1 3 41 ICD Group Features Supervisory Supervisory Features 88 Operating Manual 1 3 Telephone Features and Operation Features Description You can forward the longest waiting call in the queue of calls to the ICD group to a preprogrammed destination manually gt 1 3 40 ICD Group Features Manual Queue Redirection Manual Queue Redirection Hurry up Transfer Call Forwarding FWD for You can set a forward destination for your ICD group your ICD Group Call Forwarding FWD for your Incoming Call Distribution Group 1 3 36 ICD Group Features Call Log History for ICD Group An extension assigned as a supervisor Supervisor extension can confirm the incoming call log for the incoming call distribution ICD group To perform this operation the supervisor has to enter incoming call queue monitoring mode fi
42. e PAUSE Used to insert a pause when storing a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone REDIAL REDIAL REDIAL Used to redial the last dialed number MESSAGE MESSAGE Used to leave a message waiting indication or call back the party who left the message waiting indication INTERCOM ET EA zi m d Q O INTERCOM Used to make or receive intercom calls 0 LOR Soft Buttons Used to select the item displayed on the bottom of the display MONITOR bi G MONITOR Used for hands free dialing You can monitor the party s voice in hands free mode AUTO ANS MUTE E S 5 EI gt z a AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the microphone during a conversation Operating Manual 21 1 1 Before Operating the Telephones TRANSFER TRANSFER DI TRANSFER Used to transfer a call to another party HOLD Used to place a call on hold FLASH RECALL FLASH RECALL Used to disconnect the current call and CONF Conference Used to establish a multiple party E make another call without hanging up conversation This button can also be used as a aaa CANCEL button while on hook RECALL CONF L D VOICE CALL MUTE Call Forwarding FWD Do Not Disturb Seel Used to monitor an intercom call ray DND automat
43. extension the SDN button x light shows the current status of the destination extension as follows ZE Green on You are using the line Red on The line is being used The PDN extension or another SDN extension when multiple extensions have SDN buttons to a same PDN extension is using the line es Even if a PDN extension has set Do Not Disturb DND you can call the extension as normal by pressing the SDN button hearing a dial tone instead of pressing the SDN button again Depending on system programming your call will be made using either your normal calling privileges Class of Service or those of the corresponding PDN extension SDN Walking COS i e When an SDN button is in Standard SDN Key Mode you can dial a telephone number while SR Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally 1 3 6 Call Hold You can also retrieve a call held at your extension another extension with a simple operation regardless of the call type Call Hold Retrieve To retrieve a call at the holding extension SS gt L Off hook Press flashing green PDN or SDN To retrieve a call from another extension only Regular Hold gt L Off hook Press flashing red PDN or SDN D e Ifacallis not retrieved within a specified time you will hear an alarm as a reminder Hold x Recall If an outside call is not answered within a specified time it is automatically disconne
44. extension number if enabled through system programming e For the transfer operation using an SDN button refer to 1 3 49 PDN Primary Directory II Number SDN Secondary Directory Number Extension on To transfer with one touch One touch Transfer During a conversation with an outside party Tm gt br amp Press DSS Talk On hook This step can be omitted D e System programming is required to use the One touch Transfer feature during a conversation with an extension Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature Operating Manual 45 1 3 Telephone Features and Operation During a conversation TRANSFER D 3 tsid en bn D pir homie gt GS gt ep Press TRANSFER Seize CO line Dial outside Talk On hook phone number During a conversation wm gt BBE gt 4 ep Press Recall Seize CO line Dial outside Talk On hook hookswitch phone number SIP Extn During a conversation Ca gt wim gt RE gt FS gt Press HOLD Seize CO line Dial outside phone Talk On hook number D e Instead of going on hook if you press the HOLD button once or twice depending on the as telephone being used you can return to the held call and the call with the transferred party will be disconnected e Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a speci
45. extension status to Service out when he she finishes work Then user B can set the extension status to Service in and have his her own settings available at the extension 140 Operating Manual 1 3 Telephone Features and Operation To set an extension to Service out status PT SLT S gt DZ gt GI Off hook Enter 727 Enter On hook To set an extension to Service in status and have your own settings available PT SLT PIN Personal Identification Number SS gt DL gt BD gt Ted 1 gt gt Off hook Enter 727 Enter Dial your extension number gt gt d Gen C Tone Enter extension PIN On hook max 10 digits D e An extension personal identification number PIN is required to use this feature Refer to 1 3 26 Extension PIN Personal Identification Number in 3 1 1 Programming Information Extension settings can be exchanged between SLT and SLT PT and PT or SLT and PT 1 3 76 Whisper OHCA During a conversation you can be informed of a waiting call with a voice announcement You cannot talk to the caller but you can hear the caller speaking through the handset To set cancel for intercom calls Manual Call Waiting Co No call d C3 Whisper OHCA Off hook Enter 731 Enter 0 or 3 On hook J DZ gt Get C Tone y Operating Manual 141 1 3 Telephone Features and Operation a e Whisper OHCA is only available with certain digital proprietary telephones
46. feature TI e The default floating extension number for the SVM feature is 591 aa Leaving Voice Messages If the extension user you called is not able to answer your call and your call is redirected to the message box you will hear the greeting message Then you can leave a voice message for that extension It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below Operating Manual 121 1 3 Telephone Features and Operation To leave a voice message directly to another extension s message box PT SLT PS SS LIZ rt CHIE rt Loes Et Off hook Enter 38 Enter 6 Dial extension number G9 v gt gt You hear the 2 L gt D greeting message C Tone dial key Record On hook or press any message dial key 0 9 D e Voice message recording will stop you will hear a notification tone and the call will be ZF disconnected in the following cases a the recording time for the voice message reaches the preprogrammed limit default 120 seconds b the recording space for the SVM feature reaches the limit extension by placing the call on hold temporarily then pressing X38 6 the desired extension number This allows the caller to leave a voice message in the message box of the desired extension e When you are on the phone you can transfer the call directly to the message box of a desired SR Listening to Voice
47. gt Manual Queue Redirection 95 ICD Group gt Incoming Call Distribution Group 88 ICD GROUP FEATURES 88 Icon Description Preparations 20 Icon Description System Programming 185 Incoming Call Distribution Group ICD Group Button 23 175 Incoming CallLog 143 Incoming Call Queue Monitor 90 198 Indication Tones 206 INTERCOM Button 21 Intercom Call 28 J Jog Dial 19 22 K Key Pad Tone Set 169 L L CO gt Loop CO 23 175 LCS gt Live Call Screening 130 LCS Mode Set After Answering 168 Live Call Screening LCS 130 Live Call Screening LCS Button 24 177 Live Call Screening Mode Gei 168 Lock Display 170 Lock Extension Dial 71 170 197 Lock Remote Extension Dial 159 202 Log in Log out 91 198 Log in Log out Button 24 176 Log in Log out for all groups Button 24 176 Log in Log out Monitor and Remote Control 93 Log in Log out of a specified group Button 24 176 Loop CO L CO Button 23 175 M Making Calls 28 Manager Password 181 Manager Programming 181 182 Manual Call Waiting 168 Manual Queue Redirection 95 Message Box Accessing from Outside 125 Message Box Accessing Other Extension s 126 Message Box Redirectingto 121 Message Button 21 23 175 Message for Another Extension Button 23 175 Message Waiting 97 199 203 Message Absent 32 195 Message OGM 157 202 Message SVM 117 200 MODE Button 23 Operating Manual 211 Index MONITOR Button 21 Mute 99
48. hook for your extension 1 3 55 Private Network Features COLR Connected Line Identification Restriction When receiving a call through a private network you can select whether the caller can see your telephone number or not To show prevent PT SLT PS Co Show D SS gt GaGaceoa gt Ge C1 Prevent A Off hook Enter 7 0 Enter 0 to show On hook or 1 to prevent D e ou can change the mode by pressing a preset COLR button while on hook The COLR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being displayed 110 Operating Manual 1 3 Telephone Features and Operation in Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Connected Line Identification Restriction COLR button 1 3 56 Private Network Features TIE Line Access You can access extensions connected to other PBXs in a private network To call PT SLT PS SIP Extn KE R Off hook Dial extension number or Talk enter 7 and then dial private phone number D gt ee r L Off hook Press NDSS Talk D To start monitoring another PBX extension after customizing an NDSS button go off hook press the NDSS button and go on hook The NDSS button light will show the current status as follows Off The extension is idle Red on The extension is busy ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create
49. ieren TTL TRANSFER or Recall hookswitch to hold a call HI EE CR E EE i temporarily e g Call Splitting e When the recording space of the Simplified Voice Message feature becomes almost full e While a called PS is being searched e When Account Code Entry is performed e When answering a Timed Reminder call with no message e When answering an external sensor call Tone 4 Message waiting indication was received When you make calls Busy Tone anime oo A Operating Manual 205 4 3 Tone 206 Reorder Tone The CO line you tried to seize is DES not assigned or denied LTT TTT TTT Ringback Tones Tone 1 eS a A EE 8 Tone 2 _ 1s Do Not Disturb DND Tone The dialed extension is refusing km GE EELER LEON While off hook Indication Tones Tone 1 cal wating ton me mm Tone 2 15s el A call is on hold longer than the n H specified time Uneennen ee TE EE When talking to an outside party Warning Tone is This tone is sent 15 10 and 5 D 4 seconds betore the specifiedime JUL nnen UL for disconnection When setting the features or programming Confirmation Tones Tone 1 41s The feature setting was set successfully manned ere Pe eee Smee Ia nnnnnnnnne kennnnnnnne dennnnnnnnen TTT Operating Manual Tone 2 Before receiving a page through an external speaker Tone 3 Before the following features activate e Retrieving a held call e
50. label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TELEPHONE NO 10 Operating Manual F C C REQUIREMENTS AND RELEVANT INFORMATION 1 Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the side of this equipment is a label that contains among other information a product identifier in the format US ACUMFO3AKX TDA100 If requested this number must be provided to the telephone company Installation must be performed by a qualified professional installer If required provide the telephone company with the following technical information e Telephone numbers to which the system will be connected e Make Panasonic e Model KX TDE100 and KX TDE200 e Certification No found on the side of the unit e Ringer Equivalence No 0 3A e Facility Interface Code 02LS2 04DU9 BN DN 1KN 1SN e Service Order Code 9 0F 6 0P e Required Network Interface Jack RJ21X RJ48C RJ2HX 2 Ringer Equivalence Number REN The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call
51. number To make a call or set features through DISA From Outside Telephone PIN Personal Identification Number D DISA ie your gt nate CEATA gt gt DISA message Off hook Dial DISA Enter 47 Dial your phone number extension number desired phone no gt gt extension PIN D desired Enter extension PIN max 10 digits Dial desired phone number If a wrong extension PIN is or desired feature number anere you neet ein elen tone Seize CO line before entering outside phone number 1 3 74 Walking Extension You can exchange the settings set at another extension with your own settings This allows you to use your own settings including your extension number on another person s extension Settings such as extension number and One touch Dialing memory are available at the new extension It is also possible to exchange the DSS Console settings along with the extension settings Walking Extension is useful for example when you move to a new location in the office This feature is also known as Walking Station 138 Operating Manual 1 3 Telephone Features and Operation To exchange your settings with another extension PT SLT PIN Personal Identification Number Dy gt DL gt oino gt gt Dial your Off hook Enter 727 extension number d gt gt me f Enter extension PIN max 10 digits On hook D e An extension personal identification number PIN is required t
52. number instead Follow the operation for your type of telephone If you use a Console you can use the buttons on the Console as the buttons on the connected proprietary telephone e f you use a Panasonic proprietary Li telephone which does not have feature TT buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 4 Customizing the Buttons Registration for your Portable Station PS SIP Extension Your PS SIP Extension must be registered with the PBX and assigned an extension number before initial use through system programming To confirm the extension number of your PS refer to Your extension information in 3 1 2 Personal Programming For SIP Extension users follow the instructions for your SIP Extension Feature Numbers To use certain features you need to enter specified feature numbers and an additional parameter if required There are two types of feature numbers as follows e Flexible feature number e Fixed feature number 18 Operating Manual 1 1 Before Operating the Telephones Fixed feature numbers cannot be changed However you can change the flexible numbers to other numbers for easier use In this manual the default numbers factory installed are used for operations A flexible number is shown as 09 halt shaded key Use the new programmed number if you have changed the feature number Write the new number in the Feature Number Table Appendix If you u
53. of Call Waiting becomes Enable ZF Tone In this case dial tone 2 will be heard when you go off hook 1 3 26 Extension PIN Personal Identification Number You can assign a password to each extension The following features require an extension PIN 1 Screening calls 1 3 69 Voice Mail Features LCS Live Call Screening 2 Prohibiting other people from seeing your personal speed dialing directory call log and SVM log Display Lock 3 Using the same settings as your extension at other extensions 1 3 74 Walking Extension Remote Control Operation 1 3 73 Walking COS 5 Extension Dial Lock Clear Operating Manual 73 1 3 Telephone Features and Operation To set PT SLT PS PIN Personal Identification Number D Off hook gt gt CD Enter To cancel gt CAZAL gt 1 r extensionen gt gt Enter 799 Enter 1 Enter extension PIN max 10 digits same D gt KEE ZE es Enter same extension Enter On hook PIN max 10 digits PT SLT PS PIN Personal Identification Number en Off hook gt gt tored D Gaar OO gt Lien E FE C Tone Enter 799 Enter 0 Enter stored extension PIN eR On hook WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we str
54. or edit a Network Direct Station Selection NDSS button Operating Manual 111 1 3 Telephone Features and Operation 1 3 57 Quick Dialing You can make a call simply by pressing the preprogrammed number for quick dialing PT SLT PS SIP Extn SS gt quick dialing no Off hook Dial quick dialing number max 8 digits e This is a useful feature for hotels A For example to dial Room Service dial the digit 3 not the full extension number an 1 3 58 Redial Last Number This is convenient when calling the same outside party again PT SLT PS SIP Extn REDIAL Off hook Press REDIAL or enter a e Up to 32 digits can be stored and redialed e After pressing REDIAL if you hear a busy tone again press REDIAL to retry 1 3 59 Room Status Control operator s extension must have flexible buttons assigned as Check in and Check out In a hotel type environment an extension assigned as a hotel operator can check guests into or out of rooms by changing the room status of the corresponding extension The hotel XP buttons and a DSS button for each extension that will be used in a guest room 112 Operating Manual 1 3 Telephone Features and Operation D e The hotel operator must be using a 6 line display PT to use the Room Status Control features ZE e While in Room Status Control mode a The hotel operator s extension can only check extensions in or out All other operations will be ignored b
55. system that supports digital integration e g KX TVA series you can record a conversation into a mailbox while talking on the phone gt 1 3 70 Voice Mail Features Two way Record Two way Record D e Voice Processing System features are not available for SIP Extension users 5 1 3 69 Voice Mail Features LCS Live Call Screening Using a Panasonic Voice Processing system that supports digital integration e g KX TVA series you can monitor a call without answering while the caller is leaving a message in your mailbox If you so desire you can answer the call while monitoring There are two methods available as follows Hands free mode Default You can monitor the message automatically live through the telephone speaker Private mode You will hear an alarm tone while the caller is leaving a message Before operating e Create a Live Call Screening LCS button Personal Programming e Select the mode either Hands free or Private Personal Programming e Set the extension PIN Personal Identification Number es Set the Live Call Screening feature 130 Operating Manual 1 3 Telephone Features and Operation To set Live Call Screening PIN Personal Identification Number Co 7 Live Call gt extension PIN Screening Press Live Call Enter extension PIN Screening max 10 digits This is required only when an extension PIN is stored To cancel Live Call Screening Live Call
56. your greeting message and record a voice message in your own message box GH To end the call e In addition to the caller information that is recorded in the Call Log the following SVM Log information is recorded with voice messages left by callers e Caller s Name es Caller s Telephone Number e Time recording started e Voice Message Status New is displayed for voice messages that have not previously been listened to Old is displayed for voice messages that have previously been listened to Please note that the information shown on the display may vary depending on the information that was received and the type of telephone used Only users of a 6 line display PT can view all of the above information e You can lock the SVM Log display by using an extension PIN Personal Identification Number to prevent other users from viewing the information and from playing back your voice messages Display Lock Refer to 3 1 2 Personal Programming e If your telephone has a Message for Another Extension button you can access the message box of another extension and listen to voice messages for that extension e Ifanew voice message has been left in your message box you will hear dial tone 4 after going off hook In addition if your telephone has a Message button or Message Ringer Lamp the corresponding button or lamp will light when a voice message has been left Dial Tone 4 To listen to vo
57. 02 02 00 02 47PM 1234 Timed Reminder Answer by following the steps shown above If set a confirmation tone will be heard T e Users of PTs without displays can confirm only whether a timed reminder has been set or not RR e For information about other Hospitality features refer to 1 3 33 HOSPITALITY FEATURES 1 3 73 Walking COS You can use your calling privileges Class of Service at another extension You can override restrictions which have been set at that extension To use this feature an original extension number and an extension PIN Personal Identification Number are required After performing the Walking COS feature you can set the following features on your telephone from another extension or through DISA e Call Forwarding FWD Do Not Disturb DND e Changing the Log in Log out Status of Extensions e Absent Message e Extension Dial Lock e Time Service Changing the Time Mode Day Night Lunch Break Operating Manual 137 1 3 Telephone Features and Operation To make a call or set features from another extension PT SLT PS SIP Extn PIN Personal Identification Number desired D phone no your 7 CC SS gt GaGsGa gt Geneon 4 Off hook Enter 47 Dial your Enter extension PIN feature no extension number max 10 digits Dial desired phone number or desired feature number If a wrong extension PIN is entered you hear an alarm tone Seize CO line before entering outside phone
58. 1 3 5 BGM Background Music X751 To select BGM no 1 digit To cancel 0 1 3 6 Call Hold Call Hold Call Hold Retrieve x50 Call Hold Retrieve Specified with a held line number 53 CO line no which is held 3 digits Specified with a holding extension number x51 extension no which has a held call 1 3 8 Call Park 52 To set parking zone no 2 digits x To retrieve stored parking zone no 2 digits Operating Manual 195 4 2 Feature Number Table In All Security Mode only To an outside party In Trunk Security Mode All Security Mode only Feature While dial tone is heard ies Additional digits 1 3 9 Call Pickup Call Pickup Group X40 group no 2 digits Directed 41 extension no Call Pickup Deny X720 To deny 1 To allow 0 1 3 12 CALL WAITING FEATURES Answering Call Waiting in the PBX x50 Answering Call Waiting from the Telephone x60 Company 1 3 13 Call Waiting Tone 1 3 45 OHCA Off hook Call Announcement 1 3 76 Whisper OHCA For intercom calls X731 0 No call 1 Tone 2 OHCA 3 Whisper No call Tone OHCA Whisper OHCA OHCA For outside calls 732 0 No tone 1 Tone No tone Tone 1 3 17 Data Line Security A 220 To set 1 To cancel 0 1 3 18 DISA Direct Inward System Access Calling through DISA To an extension X47 your extension no verification code extension PIN verification code PIN extension no
59. 7 1 3 Telephone Features and Operation a e The door open will be triggered for a specified time period 1 3 21 Doorphone Call Preprogrammed extensions or an outside party can receive a call from a doorphone and talk to the person through the doorphone To call from the doorphone Doorphone m D D D D DI Press doorphone button To answer a call from the doorphone PT SLT PS SIP Extn Off hook To call the doorphone PT SLT PS SIP Extn S gt ww gt Z Le Off hook Enter 31 Enter doorphone Talk number 2 digits D e f no one answers a doorphone call within a specified time period the call is canceled 68 Operating Manual 1 3 Telephone Features and Operation 1 3 22 EFA External Feature Access You can access special features e g Call Waiting offered by a host PBX or telephone company This feature is only effective for an outside call lt Example gt To hold the current call and then talk to the new party While hearing a tone While hearing a tone FLASH RECALL L D Co i i desired service gt Pars Era i FRA D TRANSFER py stella Enter desired Enter desired Press Recall Enter 60 service code Press FLASH RECALL or EFA hookswitch Or press TRANSFER and service code then enter 60 e In this case the FLASH RECALL button on a proprietary telephone must be set to External Feature Access EFA mode through system program
60. ANSFER C L D EFA V Press FLASH RECALL i Press TRANSFER or EFA or Recall hookswitch D p gt Gece FRA Enter 60 e To return to the original party repeat the operation ES e In this case the FLASH RECALL button on proprietary telephones must be set to External iw Feature Access EFA mode through system programming e The caller s telephone number will not be displayed on telephones or wireless phones connected to SLT ports ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit an External Feature Access EFA button Operating Manual 51 1 3 Telephone Features and Operation 1 3 13 Call Waiting Tone During a conversation you can be informed of a waiting call with a call waiting tone through the built in speaker of your PT or the handset of your SLT To set cancel for intercom calls Manual Call Waiting PT SLT PS CO No call S gt DZ e an Tone Off hook Enter 731 Enter 0 or 1 On hook To set cancel for outside calls Automatic Call Waiting PT SLT PS Co No tone NS gt maa gt C1 Tone Off hook Enter 732 Enter 0 or 1 On hook a e To change the tone from a PT refer to 3 1 2 Personal Programming TI e For information about answering a waiting call refer to 1 3 12 CALL WAITING FEATURES aa 52 Operating Manual 1 3 Telephone Features and Operation 1 3 14 Character Entry You can enter the following character
61. CECA DISA message Off hook Dial DISA Enter 47 phone number extension PIN D ie desired verification code PIN Hong Enter extension PIN or Dial desired verification code PIN extension number max 10 digits 62 Operating Manual your extension no gt gt gt verification Dial your extension number or enter and then verification code 1 3 Telephone Features and Operation To call an outside party From Outside Telephone PIN Personal Identification Number n No Security Mode gt DISA d outside A phone no R B Tone amp phone no DISA message Off hook Dial DISA Dial outside phone number phone number Seize CO line before dialing outside phone number n Trunk Security Mode All Security Mode Ss J DISA N gt Retes GO gt e gt gt DISA message E3 verification Off hook Dial DISA Enter 47 CJ phone number Dial your extension number or enter and then verification extension PIN D code lt outside ee Se C Tone amp verification code PIN H one Enter extension PIN or Dial outside verification code PIN phone number max 10 digits Seize CO line before dialing outside phone number D e Callers from preprogrammed outside numbers can access the PBX through DISA without a ZF password extension PIN verification code PIN DISA Automatic Walking COS From Outside Telephone To dial a different number during a conversation with an outsid
62. Calls 710 0 Cancel Outside Calls x711 2 All Calls floating extension no for the SVM feature 2 Intercom Calls X712 3 Busy floating extension no for the SVM feature 2 4 No Answer floating extension no for the SVM feature 2 5 Busy No Answer floating extension no for the SVM feature 2 200 Operating Manual 4 2 Feature Number Table Feature While dial tone is heard De Additional digits New 1 3 64 TAFAS Trunk Answer From Any Station Calls through an external speaker x42 speaker no 1 digit 1 3 65 Timed Reminder X760 To set 12H 1 time hour minute O AM 1 PM 0 once 1 daily 24H 1 time hour minute 0 once 1 daily To cancel 0 1 3 67 Verification Code Entry X47 verification code verification code PIN phone no 1 3 71 Voice Mail Features Voice Mail Integration Both Calls 710 0 Cancel Outside Calls 711 2 All Calls Intercom Calls 712 3 Busy 4 No Answer 5 Busy No Answer voice mail floating extension no 3 1 3 72 Wake up Call 4 76X To set 12H 1 extension no hour minute 0 AM 1 PM 0 once 1 daily 24H 1 extension no hour minute 0 once 1 daily To cancel O extension no To confirm 2 extension no 1 3 73 Walking COS To make a call or set features from another XAT your extension no extension PIN phone no
63. Dialing Directory Three times Extension Number Directory e To cancel or exit press the CANCEL or FLASH RECALL button e You can lock your personal speed dialing directory by using an extension PIN Personal Identification Number so that you can prohibit access to it Refer to 3 1 2 Personal Programming e Directory entries generally should include name and number If the name is not registered an entry cannot be displayed RR _ The System Speed Dialing Directory can be displayed simply by pressing the AUTO DIAL button while on hook 148 Operating Manual 1 4 Display Features Storing New Names and Numbers To store a Personal Speed Dialing Directory item Display PT While on hook m e AUTO DIAL STORE Enter phone number Press ENTER max 32 digits or STORE OR AUTO DIAL STORE Press ENTER Press PROGRAM max 20 characters or STORE or PAUSE lt Operation Example Storing a name and an outside phone number in the Personal Speed Dialing Directory gt Initial Display OCT 27 03 13PM THU PROG INFO RING MENU 1 While on hook enter the phone number you want to store 12341115678 CLEAR STORE Press ore to store 00 12341115678 Name EXIT ENTER Enter the name to be displayed for the number 00 12341115678 Ann ABCD EXIT CLEAR ENTER Press lt p to store D e Telephone number and name on the display are stored using the first spare Personal Speed
64. ENTER ENTER Press o Press or Press o SE Cc Cc Door No gt Pager No gt SS SSS Ess Ess CSS es Eh SS ca ca Enter doorphone number Enter doorphone number Enter pager number and and press Gi and press Gi press LO DO1 Door Door01 Open e SS ce SS em SS a cS aS cee Enter BGM number and press Q External BGM 1 2 SS SSS ES SS The BGM starts playing 152 Operating Manual 1 4 Display Features Paging External Relay ON External BGM External BGM gt Paging Paging External Relay ON gt External Relay ON Call Back Cancel Call Back Cancel Call Pickup Directed Call Pickup Directed EXIT ENTER EXIT ENTER ENTER ENTER Press or m cc Press or Group No gt Relay No gt Il E eS Seat Enter paging group Enter relay number number and press GI and press LQ Pager01 External Relay01 e Cs e Lesen B CS CC Bee An alarm tone will be heard at the paged extensions and you can start your page Operating Manual 153 1 4 Display Features 154 Operating Manual Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX Operating Manual 155 2 1 Manager Service Features 2 1 Manager Service Features 2 1 1 Dial Tone Transfer The manager can change the restriction level permitting an extension to make a call EP During a conversation with an ext
65. Features 2 1 4 Private Network Features NDSS Network Direct Station Selection Monitor Release NDSS buttons can be customized on any extension connected to your PBX An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network The NDSS button light shows the current status of the monitored extension When it becomes unnecessary to monitor an extension connected to another PBX the manager can stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring another PBX gt SS gt DEI gt E Ge NDSS Off hook Enter 784 Dial another PBX extension On hook number and then enter or press NDSS e To restart monitoring of an extension after performing this operation go off hook press the II corresponding NDSS button and go on hook CET ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Network Direct Station Selection NDSS button 2 1 5 Remote Extension Dial Lock This feature can override Extension Dial Lock refer to 1 3 24 Extension Dial Lock that has been set by an extension user If the manager extension locks the extension the extension user cannot unlock it This feature is also known as Remote Station Lock Control PT SLT PS 29 unlock D i C GSO SS gt ae b E Ge Lock Off hook Enter 78 Enter 2 to unlock Enter extension On hook or 3 to lock number 2 1 6
66. Group Specified extension no gt gt All Enter ICD Group On hook extension number or Operating Manual 91 1 3 Telephone Features and Operation ICD Group Incoming Call Distribution Group While on hook ICD Group Specified extension no D All Log in Log out Press Log in Log out Enter ICD Group extension number or While on hook Log in Log out of a Specified Group Press Log in Log out of a Specified Group To enter leave Not Ready mode PT SLT PS C1 Not Ready D SS gt maa Get Ready C Tone y Off hook Enter 735 Enter 1 or 0 On hook To set cancel Not Ready mode or to leave Wrap up mode To enter Ready mode While on hook Wrap up Press red or flashing red Wrap up 92 Operating Manual 1 3 Telephone Features and Operation a e The status will be as follows a Ready Not Ready We Not Ready Ready Wrap up Not Ready e The Log in Log out of a specified group button light shows the current status as follows Off Log in mode Red on Log out mode e The Wrap up button alternates the setting of Wrap up mode Not Ready mode or Ready mode The Wrap up button light shows the current status as follows Off Ready mode Red on Not Ready mode Flashing red Wrap up mode e In Wrap up mode Not Ready mode your extension does not receive calls through any group even if it belongs to multiple groups e The last remaining logged in extension may not be
67. Messages Left by Callers When a caller leaves a voice message information about that caller is also recorded as the SVM Log The SVM Log can be viewed using the display of a PT or PS by pressing the Message button To listen to voice messages While on hook MESSAGE Press MESSAGE until desired SVM Log appears 122 Operating Manual 1 3 Telephone Features and Operation PT SLT PS S gt Gow gt Di Off hook Enter 38 Enter 3 PT SLT PS MESSAGE N gt Off hook Press MESSAGE or enter 702 To clear the voice message that you are listening to PT SLT PS While hearing the voice message AUTO DIAL STORE D O41 Press STORE or enter 1 to confirm D e Various operations are available by entering numbers while you are listening to a recorded Ce voice message using any of the methods described above The available options are as 4 S follows Operation No Operations C1 E To play back the voice message from the beginning To go to the next voice message To clear the voice message Press the AUTO DIAL STORE button or enter 1 to confirm To call back the caller who left the voice message To go back to the previous voice message H AEGIRIN To leave a voice message directly in the message box of another extension Enter desired extension number Operating Manual 123 1 3 Telephone Features and Operation L 8 To play back
68. Mode You can monitor the message Set Co through the telephone speaker Which service do you prefer Hands free mode when a calling party is L2 dee Soe in TD Only an alarm tone is heard your mallDox Private mode LCS Mode Set After Answering Co No Stop recording Would you like to keep 2 6 recording after answering C1 wes Keen recording the call in the LCS mode SES Automatic Call Waiting CH No Off Would you prefer to automatically hear a call waiting tone when you 2 0 TD receive a call while already Yes On on the phone Co No call Off Manual Call Waiting C1 Tone BSS How would you prefer to receive call waiting 3 O41 CS Voice announcement through oo for intercom the built in speaker OHCA 5 calls ED Voice announcement through the handset Whisper OHCA 5 Call Waiting Tone Type D Selection i i Tons Which type of call waiting Ke ES tone do you prefer BR Tone 2 Co No Off Absent Message Would you like to show a mm message no 1 8 Yes Shows the selected message H Yes Shows your personal message 168 Operating Manual 3 1 Personal Programming Item Programming Selection amp Parameter Input Personal Absent Message CO II message max 16 characters Creating your personal 3 message Lo Off coy C1 Do Not Disturb DND Call Forwarding FWD Do Not Disturb DND To forward or refuse some or all of your
69. N Navigator Key 19 22 NDSS gt Network Direct Station Selection 159 202 NDSS Monitor Release 159 202 Network Direct Station Selection NDSS 159 202 Network Direct Station Selection NDSS Button 25 177 NEXT PAGE Key 23 O Off hook Call Announcement OHCA 47 100 Off hook Monitor 100 OGM gt Outgoing Messages 157 202 OHCA gt Off hook Call Announcement 47 100 One touch Dialing 101 One touch Dialing Assignment Mode Selection 171 One touch Dialing Button 23 175 One touch Transfer 45 One touch Two way Transfer 133 One touch Two way Transfer Button 24 177 Operator Call 29 195 Outgoing Call Log 145 Outgoing Messages OGM 157 202 P Paging 102 199 Paging Deny 103 169 199 Paging and Transferring 103 Paging Group 102 199 Paralleled Telephone 103 167 199 Password Manager 181 Password System 184 PAUSE Button 21 PDN gt Primary Directory Number 104 PDN Extension 104 Personal Absent Message 32 169 Personal Programming 164 Personal Speed Dialing 115 200 PF gt Programmable Feature 23 Pickup Dialing gt Hot Line 87 166 198 PIN gt Extension Personal Identification Number 73 170 PIN gt Verification Code Personal Identification Number 129 Portable Station PS Registration 18 Predialing 30 Preferred Line Assignment Incoming 167 Preferred Line Assignment Outgoing 167 Primary Directory Number PDN Button 25 177 Printing Message 107 199 Privacy
70. NY EXTERNAL CONNECTORS OF THE UNIT Operating Manual 7 8 Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 10 11 12 13 14 15 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug the product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Clean with a damp cloth Do not use the product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place this product on an unstable surface as a fall may cause serious internal damage Slots and openings in the front back and bottom of the cabinet are provided for ventilation to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface while in use The product should never be placed near or over a radiator or other heat source This product should not be placed in a sealed environment unless proper ventilation is provided The product should only be connected to the type of electrical power supply specified on the product label If you are not sure of the type of power supply to your home consult your dealer or local power company F
71. No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel your extension no To set the timer for No Answer and X713 00 99 second Busy No Answer Call Forwarding FWD for your Incoming Call Distribution Group Both Calls X714 1 Set ICD group extension no phone no 0 Cancel ICD group extension no Outside Calls X715 Intercom Calls X716 1 3 34 Hot Line X740 To store J24 phone no To set 1 To cancel 0 1 3 37 ICD Group Features Incoming Call 739 ICD group extension no Queue Monitor 1 1 3 38 ICD Group Features Log in Log out Log in 736 1 ICD group extension no Log out 0 ICD group extension no x To enter leave Not Ready mode 735 1 Not Ready 0 Ready 198 Operating Manual 4 2 Feature Number Table Feature While dial tone is heard EE Additional digits New 1 3 42 Message Waiting For a caller 70 To leave cancel For a called extension To call back To clear 1 0 extension no 2 0 your extension no 1 3 47 Paging Group Paging To answer To deny To allow X33 X43 X721 paging group no 2 digits 1 3 48 Paralleled Telephone Ring No Ring 39 1 0 1 3 50 Printing Message 761 message no parameter 1 3 52 Private Network Features CLIP Calling Line Identification Presentation Publ
72. Pages of 12 flexible buttons assignment by pressing the NEXT PAGE key Different features telephone numbers or extension numbers can be assigned to each button in every set This means that 48 flexible buttons are available to an extension user Ii ecco Ii 0000 ce Ii 0000 ce l NEXT PAGE Dep To switch display KX NT366 NEXT PAGE O Press NEXT PAGE to display the desired page a e When you answer an incoming call or when you seize a CO line the display automatically CH changes to the page that contains the green lit button After customizing each button you can set the displayed text for the button For details about customizing buttons refer to 3 1 4 Customizing the Buttons 1 3 61 Speed Dialing Personal You can store up to 100 numbers at your extension for your personal use This feature is also known as Station Speed Dialing Operating Manual 115 1 3 Telephone Features and Operation To store a phone number PT SLT personal speed desired D Sd gt Lian estate gt Lee FD Fine Gen Off hook Enter 30 Enter personal speed Enter desired Enter On hook dialing number phone number 2 digits max 32 digits Enter CO line access number before outside phone number To dial PT SLT SIP Extn AUTO DIAL D 3 gt o gt Ge Off hook Press AUTO DIAL Enter Dial personal speed or enter dialing number 2 digits a e ASIP Extension us
73. Panasonic Pure IP PBX Operating Manual moaeino KX TDE100 KX TDE200 Thank you for purchasing a Panasonic Pure IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDE100 KX TDE200 PMMPR Software File Version 1 0000 or later Document Version 2007 06 Feature Highlights IP Communication IP Softphone You can install a software based telephone Panasonic IP Softphone on your computer to make and receive calls using Internet Protocol IP and access PBX features without a wired IP Proprietary Telephone This PBX supports IP communication using a variety of IP telephones such as the KX NT300 series with Self Labeling and or Bluetooth wireless headsets and SIP Extensions SIP Hardphone SIP Softphone IP Proprietary Z Telephone ony x eu IP Softphone E SIP Extension Consult your dealer Consult your dealer Cellular Phone Features Wireless System This PBX supports the use of cellular phones with the PBX Cellular phones can make and receive calls as if they were registered extensions This PBX optionally supports a Portable Station PS system PSs can be used in the PBX with other wired telephones Consult your dealer 1 3 77 Wireless XDP Parallel Mode Page 142 Easy Operation A Panasonic telephone that is equipped with a Navigator Key Jog Dial and a display helps you to access d
74. Preferred Line poe Assignment Outgoing Ca SNE bii Which do you prefer to C1 9 or PORER seize when you go off hook to make calls SE ED or Intercom On a PDN extension Das an idle PDN button is selected when O Le going off hook Lo No line 1 The longest ringing line when multiple calls arrive Preferred Line C2 Assignment Incoming CO button no Which line do you prefer to 2 0 01 36 2 ANWET WAEN VOU go ON 01 84 A CO ICD Group button hook or CO Sal PDN A PDN button Co Ringing Tone Call Alternate Receiving Ring Voice 1 Directly The party s voice is How do you prefer to 2 G4 heard without ringing receive an intercom call 2 Ring only Prohibiting the caller switching to the voice mode Paralleled Telephone Co No The telephone will not ring Should the single line 2 2 telephone in parallel ring 1 Yes The telephone will ring Operating Manual 167 3 1 Personal Programming Hem Programming Selection amp Parameter message on the caller s telephone display Input Forced Answerback Selection o No Disable Do you prefer to answer a call without going off hook L2 L TD regardless of the AUTO Yes Enable ANS button status m Screening
75. Press SP PHONE e When performing hands free operation If it is difficult to hear the other party s voice EE Increase the volume using the Navigator Key Jog Dial or Volume Key Ifthe other party has difficulty hearing you Decrease the volume If the other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost To avoid this try to speak alternately Operating Manual 83 1 3 Telephone Features and Operation 1 3 32 Headset Operation Headset Operation Answer Release Button Headset Operation You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in advance This feature is also known as Handset Headset Selection To talk using the headset SP PHONE Press SP PHONE To use the handset during a conversation using the headset Off hook To talk in hands free mode during a conversation using the headset Headset Press red Headset D e The Headset button light shows the current status as follows e Off Headset mode off er Red on Headset mode on 84 Operating Manual 1 3 Telephone Features and Operation e With the KX NT300 series you can use a Bluetooth wireless headset registered on you
76. RANSFER Dial desired Talk to the Press TRANSFER Enter 3 phone number new party Seize CO line before dialing outside phone number L Talk with multiple parties Operating Manual 55 1 3 Telephone Features and Operation During a conversation gt GEE gt Gt gt Press Recall Dial desired Talk to the hookswitch phone number new party Seize CO line before dialing outside phone number L Talk with multiple parties yy gt coe FA C Tone Press Recall Enter 3 hookswitch To establish a conference call when receiving a call from an outside party during a two party conversation During a conversation gt L gt Press HOLD Press flashing CO Talk to the PDN or SDN new party SDN OE gt A E C3 Talk to the Press CONF or press TRANSFER original party and then enter 3 56 Operating Manual TRANSFER Press CONF or TRANSFER Press flashing CO ICD Group PDN SDN or INTERCOM corresponding to the original party Talk with multiple parties 1 3 Telephone Features and Operation To add four or more parties to a conference During a conversation To continue CONF desired CONF D 5 gt h vs amp b Press CONF Dial desired Talk Press CONF Talk phone number Seize CO line before dialing outside phone number To add another party on hold to a conference During a 3 to 7 party conference L Press CONF Press CONF T
77. Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode Day Lunch Break or Night There are two methods Automatic or Manual of changing the time modes Operating Manual 159 2 1 Manager Service Features Automatic enables the time mode for each day of the week to change automatically You may also change it manually Manual enables to change a mode in manual as follows To change the time mode Day Night Lunch Break While on hook Time Service Day Night Lunch Break Press Time Service Day Night Lunch Break until the desired mode appears PT SLT PS LO Day C Night gt GaGaaaaa gt Bs CG Break Off hook Enter 780 Enter 0 to 3 as you desire On hook To select the time service switching mode Automatic Manual While on hook Time Service Switching Mode Automatic Manual Press Time Service Switching Mode Automatic Manual d e Besides the time mode there is Holiday mode It can change mode once on a specified date e The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode e The Time Service Switching Mode Automatic Manual button light shows the current status as follows Off Automatic Red on Manual 160 Operating Manual 2 1 Manager Service Features
78. al Relay ON You can switch on a relay gt 1 3 27 External Relay 150 Operating Manual 1 4 Display Features lt Display Prompts gt Call Back Cancel Call Pickup Directed SG Call Pickup Group gt Call Back Cancel Call Back Cancel Call Back Cancel Call Pickup Directed gt Call Pickup Directed Call Pickup Directed Call Pickup Group Call Pickup Group gt Call Pickup Group Doorphone Call Doorphone Call Doorphone Call Door Open Door Open Door Open EXIT EXIT EXIT es SS lu a Cc OC SSeS 3cC S ENTER ENTER ENTER Press or Press or Press ore or Cc Cc Cc Sure Extension No gt Group No gt NO YES eS Sei SS SSS SE FS SSS SSE SH Enter extension number Enter call pickup group Press and press Q number and press lt Call Back Cancelled 12341115678 12341115678 e SS Sie m ee e e e You are connected with the caller You are connected with the caller and the caller s number is displayed and the caller s number is displayed Operating Manual 151 1 4 Display Features Doorphone Call Door Open External BGM Call Back Cancel Call Back Cancel gt External BGM Call Pickup Directed Call Pickup Directed Paging Call Pickup Group Call Pickup Group External Relay ON gt Doorphone Call Doorphone Call Call Back Cancel Door Open gt Door Open Call Pickup Directed EXIT EXIT EXIT ENTER Ss SS a aa CH OC Lesen El een ENTER
79. alk with multiple parties Press flashing CO ICD Group PDN or SDN corresponding to the party on hold To talk to two parties alternately in a three party conversation During a conversation TRANSFER Press TRANSFER Operating Manual 57 1 3 Telephone Features and Operation During a conversation Ei Press Recall hookswitch To disconnect one party and then talk to the other in a three party conversation During a conversation FLASH D Co Co d L Press TRANSFER once Press or twice to establish a FLASH RECALL conversation with the INTERCOM party to be disconnected The other party will be put on hold Press flashing CO ICD Group PDN SDN or INTERCOM corresponding to the original party D e In this case the FLASH RECALL button on a proprietary telephone must be set to Flash Recall mode through system programming e During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the two other parties in the conversation e You can have a conference with a maximum of eight parties comprising intercom or CO lines simultaneously e During a conversation involving four or more parties you cannot disconnect one party and maintain the conversation with the other parties e SIP Extensions cannot originate a conference call but can be added as a member ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Conference
80. all and have a conversation in hands free mode using the SP PHONE button refer to 1 3 37 Hands free Operation IF Customizing Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customizing the Buttons Create or edit a Direct Station Selection DSS button Programming References The related or required programming is noted Operating Manual 1 1 Before Operating the Telephones Connection Example This diagram shows you a connection example Private IP Network Telephone Company Computer Pure IP PBX KX TDE100 KX TDE200 cococoococococoooooo L ELE CZ Batteries IP Proprietary Telephone C Computer Fax Machine Single Line Telephone Printer Wireless Phone Analog Proprietary Telephone DSS Console SIP Session Initiation Protocol Extension External Sensor External Relay S E Portable Cell Doorphone amp Door Opener Station Station External Music Source II ez Pager Amplifier Speaker sesneeeeeneeeeeseeeeeeeeeeeeeeeseeeeeeseeeeeseeeeeeeee seseeeee DSS Console a Computer Telephone Serveri eocooooooo use _ E KX T7636 Computer Computer KX T7633 E Voice Processing System KX T7600 Digital KX T7600 Digital Proprietary Proprietary Telephone Telephone Operating Manual 27 1 2 Basic Operation
81. allowed to log out depending on system programming e The Supervisor extension can control the Log in Log out status of other extensions For more information refer to 1 3 39 ICD Group Features Log in Log out Monitor and Remote Control e For information about other ICD group features refer to 1 3 35 ICD GROUP FEATURES VS Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Log in Log out button a Log in Log out of a specified group button or a Wrap up button 1 3 39 ICD Group Features Log in Log out Monitor and Remote Control An extension assigned as a supervisor supervisor extension can monitor the Log in Log out status of incoming call distribution ICD group members with the lights of corresponding DSS buttons The supervisor extension can change the Log in Log out status of an extension by pressing the corresponding DSS button To perform this operation the supervisor has to enter incoming call queue monitoring mode first Operating Manual 93 1 3 Telephone Features and Operation To enter incoming call queue monitoring mode 6 Line Display PT ICD Grou S DIS Off hook Enter 739 Enter ICD Group extension number Group Monitor On On hook To monitor the Log in Log out status 6 Line Display PT While the display is in incoming call queue monitoring mode JAN 31 08 13AM FRI 601 Sales Section Waiting Calls Now 00006 Max Waiting Time 02 18
82. ands free mode using the SP PHONE button refer to 1 3 31 Hands free Operation iS Customizing Your Phone e 3 1 2 Personal Programming Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 4 Customizing the Buttons Create or edit a Loop CO L CO button a Group CO G CO button a Single CO S CO button or a Terminate button 1 2 2 Answering Calls PT SLT PS SIP Extn z gt bed Off hook Talk 30 Operating Manual 1 2 Basic Operations a e You can select one of the following methods to answer calls CH Lift the handset to receive the preferred line Default Ringing line is selected Press the SP PHONE button Refer to 1 3 31 Hands free Operation Press the flashing CO INTERCOM ICD Group PDN or SDN button directly Press the Answer button ISF Customizing Your Phone 3 1 2 Personal Programming Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 3 1 4 Customizing the Buttons Create or edit an Incoming Call Distribution Group ICD Group Primary Directory Number PDN or Secondary Directory Number SDN button Operating Manual 31 1 3 Telephone Features and Operation 1 3 Telephone Features and Operation 1 3 1 Absent Message You can show the reason you do not answer if the caller uses a Panasonic display
83. aused by a third party What is User Information User Information is defined as 1 Information stored on the SD Memory Card Phonebook data user IDs system settings data passwords User Administrator Installer Personal Identification Numbers PINs etc 2 Information sent from the PBX to a PC or other external device Phone call data including telephone numbers of outside parties call charge data etc Security Requirements 1 ei The SD Memory Card contains software for all the processes of the PBX and all customer data It can be easily removed and taken away from the PBX by a third party Therefore do not allow unauthorized access to prevent data leakage Always make backups of data stored on the SD Memory Card For details consult your dealer To prevent illegal access from the Internet active a Firewall To avoid unauthorized access and possible abuse of the PBX we strongly recommend a Keeping the password secret b Selecting a complex random password that cannot be easily guessed c Changing your password regularly Perform the following when sending the PBX for repair or handing it over to a third party a Make a backup of data stored on the SD Memory Card b Using an SD formatter format the SD Memory Card so that information cannot be retrieved from it To prevent data leakage render the SD Memory Card physically unusable before disposal When user information is sent from the PBX to a PC
84. been paged can answer the page at any extension To page PT SLT PS SIP Extn P D A Wait f s D cama FE LCs gt g s Lo Off hook Enter 33 Dial paging group Announce Talk number 2 digits d e Ifthe group which you paged is already being used for paging you hear a busy tone To answer N gt adadad Ka L Off hook Enter 43 Talk D e The following are extensions that cannot receive a paging announcement ZE Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in DND mode e System programming may be required for some IP PT users to receive paging announcements e Even if the announcement is not paging your extension you can answer it if it is paging your group 102 Operating Manual 1 3 Telephone Features and Operation Z Paging and then Transferring a Call You can transfer a call after making paging announcements PT SLT PS During a conversation TRANSFER C g am 2 G lone op 4 FRA Press TRANSFER or Enter 33 Dial paging group Announce Recall hookswitch number 2 digits The other party is placed on hold gt gt Wait for an gt L gt Det answer Talk On hook The held party and the paged extension are connected and start a conversation D e After you go on hook the caller can talk to the person who answers the page
85. ber For Cancel go on hook directly after entering 0 voice mail floating J Go d DI A TS On hook Enter voice mail floating Enter extension number Operating Manual 1 3 Telephone Features and Operation To transfer a call to a mailbox Voice Mail Transfer During a conversation DSS Voice Mail D Transfer desired extension no Press Voice Mail Press DSS or enter desired Transfer extension number To listen to messages PT SLT PS MESSAGE N gt Ga voice mail floating extension no Off hook Press MESSAGE or enter voice mail floating extension number a Indication tone after going off hook N J 1s e You can access a voice mail with one touch e The default voice mail floating extension number is 500 A e For information about other Voice Mail features refer to 1 3 68 VOICE MAIL FEATURES aa ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Voice Mail Transfer button or a Message button 1 3 72 Wake up Call In a hotel type environment an extension assigned as a hotel operator can remotely set or cancel a timed reminder to a room extension Remote Wake up Call This allows guests to request wake up calls without having to program the extension themselves The hotel operator can also confirm the current timed reminder setting for a room extension Operating Manual 135 1 3 Telephone Features and Operation setti
86. ber to the calling or called party s telephone IS 1 3 53 Private Network Features CLIR Calling Line Identification Restriction 1 3 55 Private Network Features COLR Connected Line Identification Restriction want to show my telephone number to the calling or called party s telephone IS 1 3 52 Private Network Features CLIP Calling Line Identification Presentation 1 3 54 Private Network Features COLP Connected Line Identification Presentation cannot send a call waiting tone to the dialed extension The other party has not set the Call Waiting feature ES 1 3 13 Call Waiting Tone 1 3 45 OHCA Off hook Call Announcement 1 3 76 Whisper OHCA The other party has set Data Line Security IS 1 3 17 Data Line Security forgot the password Ask the manager to assist you amp 2 1 5 Remote Extension Dial Lock The background music started suddenly m Turn off the music IS 1 3 5 BGM Background Music 2 1 2 External BGM Background Music do not want to display a number which is stored in memory gt Conceal the number ES Storing New Names and Numbers 3 1 4 Customizing the Buttons want to confirm my extension number LES Your Extension Number in 1 1 1 Before Operating the Telephones The date and time are not correct Set the date and time by system programming ES 000 Date amp Time in 3 3 2 System Programming The display is not sh
87. button 58 Operating Manual 1 3 Telephone Features and Operation Leaving Three party Conference The person who originated a conference with two other parties can leave the conference and allow the other parties to continue the conversation To leave a conference involving at least one other extension PT SLT PS During a three party conference TRANSFER Press TRANSFER On hook During a three party conference q E Press Recall hookswitch On hook a e To leave a conference call involving two outside parties and have the conversation continue CH your extension must be enabled to transfer calls to CO lines through COS programming Operating Manual 59 1 3 Telephone Features and Operation 1 3 16 Conference Unattended The person who originated a conference can leave the conference and allow the other parties to continue the conversation To leave a conference During a 3 to 7 party conference a Press CONF On hook To return while others are talking INTERCOM v ena UH CT ICD Group PDN SDN Press flashing green CO ICD Group PDN SDN or INTERCOM To complete a conversation During a conversation een On hook e Time limit SC Both parties will hear an alarm tone before a specified timeout The originating extension user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extension ret
88. button The light of an SDN button displays the current call status of the registered extension similar to a DSS button In addition this button can be used to perform the following operations e call the PDN extension SDN Direct Dial e answer calls ringing at the PDN extension e hold calls and retrieve calls held by the PDN extension Call Hold and Call Hold Retrieve e transfer calls to the PDN extension Call Transfer Using SDN Button Extensions that have an SDN button are called SDN extensions D e The extension that is registered as the destination of an SDN button must have at least one PDN button e One extension can have up to 8 PDN buttons e An extension can have only one SDN button for each PDN extension e A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension When a call is made from another extension a PDN extension will receive a call waiting tone e The button light of each PDN SDN button shows the current status as follows Light Pattern PDN Button Status SDN Button Status Off The PDN extension is idle 104 Operating Manual 1 3 Telephone Features and Operation Light Pattern PDN Button Status SDN Button Status Green on The extension is on a call using the The extension is on a call using an PDN button SDN button Flashing A call is on hold at the PDN extension A call answered with the SDN button green slowly Regular
89. button To customize refer to 3 1 4 Customizing the Buttons Button Feature Loop CO L CO Used to access an idle CO line for making outside calls Incoming outside calls from any CO line arrive at this button Group CO G CO Used to access an idle CO line in a specified CO line group for making outside calls Incoming calls from CO lines in the assigned CO line group arrive at this button Single CO S CO Used to access a specified CO line for making or receiving outside calls Direct Station Selection DSS Used to access an extension with one touch It is also possible to be changed to the other feature button One touch Dialing Used to access a desired party or system feature with one touch Incoming Call Distribution Group ICD Group Used to access a specified incoming call distribution group for making or receiving calls Message Used to leave a message waiting indication or call back the party who left the message waiting indication Message for Another Extension Used to have a Message button for another extension Call Forwarding FWD Do Not Disturb DND Both calls Used to forward all calls to a specified destination or refuse FWD DND Outside calls Used to forward CO line calls to a specified destination or refuse FWD DND Intercom calls Used to forward intercom calls to a specified destination or refuse Group FWD Both calls
90. cccsccccscsccsecnccstsssascnecetaaccsnseensaterendueccteasnsneesestancsseascanecse 156 Ch Me CRL 156 2 1 2 External BGM Background MUSIC siicticccesccncsarscncsetessaionrestduscadeaseteniersetedeenswscesenavecadnasiae 156 2 1 3 OGM Outgoing MESSAGES sic iscsceccsresesiecessuiceinatsacrneisadeotnneiotncanmenideteneniaid SES 157 214 Private Network Features NDSS Network Direct Station Selection Monitor Release 159 2 1 5 Remote Extension Dial OOK wi ccsceisceessccscnnedusceceonnrnanitedenigiosnndeesdesanteeaetanidammmasereonmcarnene 159 2 1 6 Time Service Mode Control sc dceccracsceronicnssenincretacnacsaxtetateenrebcevsaeicasesdnncuavadadtentdieenentass 159 Operating Manual 15 16 3 Customizing Your Phone amp SYStCM ccccccce cece eeeeeeeeeeeeeeeeeeeeeeeeees 163 3 1 Personal PrOQrannininG ET 164 3 1 1 Programming JEE enee eebe 164 3 1 2 Personal Program lr E 164 3 1 3 Programming Feature e 173 3 1 4 Customizing the BUTONS sisian eaaa eie E RERE EE ERRER 175 3 2 Manager Programming s ssssnssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn E 181 3 2 1 _ Programming InformatiON EE 181 3 2 2 Manager Programming gege deed eege ebe Sege 182 3 3 System Programming ec sicsisicceccsaccnicacessecersnesesnesnacescanseccetensnnsecexeuastenesenauccseaacnceeekeneeeetuns 184 3 3 1 Programming MORITA ON EE 184 3 3 2 System Geelen ue EE 187 4 PPDCMGIN E 191 4 1 Uleel EEN 192 SMT VRC SIU IN EE 192 4 2 Feat
91. change it to duration to be shown mH the call duration manually automatically on the display PROPER eee when answering an outside Au ic The first line call 1 of the display will change to the call duration automatically when you answer an outside call Display Backlight f Selection co Yes On in use Would you like to turn on the display backlight of the w w E Yes always On KX T7633 KX T7636 IP PTs ER No always Off Self Labeling Display ER Light Contrast Preferred display contrast CET 23 Little Light level from the 4 levels available for Self Labeling 3 Little Dark KX NT366 only GC Dark Hot Line C1 C1 desired no max 32 digits Would you like to dial a preset number simply by ER Do not use going off hook LES C Use Calling Line Identification Restriction CLIR b bma your number to Should you prevent your m o kal number being displayed on the called party s a Yes Prevent your number telephone being displayed Calling Connected Line Caller ID assigned to your Identification co extension Presentation CLIP COLP GC Which number should be EE Caller ID assigned on the CO line being used 166 Operating Manual 3 1 Personal Programming ltem Programming Selection amp Parameter Input Lo No line C1 An idle CO line C2
92. conds this feature will be canceled Automatic Callback Busy Cancel PT SLT PS S gt Gaga 2 eS C Tone Off hook Enter 46 On hook Operating Manual 35 1 3 Telephone Features and Operation 1 3 5 BGM Background Music You can listen to the background music through your telephone speaker while on hook An external music source such as a radio must be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel e aes gt TE d Gen CO cancel C Tone Enter BGM number On hook 1 digit or 0 to cancel Off hook Enter 751 E System programming may be required for some IP PT users to listen to background music 1 3 6 Call Hold There are two types of hold The difference between them is whether other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is e For users of SIP Extensions Ces The holding operation for SIP Extension users may differ from the steps in this section and Se may vary depending on the type of telephone being used Call Hold During a conversation HOLD D TRANSFER J CISA C Tone Press HOLD or press TRANSFER and On hook then enter 50 36 Operating Manual 1 3 Telephone Features and Operation During a conversation Us d
93. cted e f Automatic Call Hold has been preprogrammed you can put the current call on hold i automatically by pressing another PDN button to make or answer another call EE 106 Operating Manual 1 3 Telephone Features and Operation Call Transfer Using SDN Button You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button To transfer a call to a PDN extension During a conversation d L L Press SDN Talk On hook This step can be omitted a e System programming is required to use this feature during a conversation with an extension E e When an SDN button is in Standard SDN Key Mode you have to press the SDN button twice to transfer the call unless you used that SDN button to answer an incoming call ISF Customizing Your Phone e 3 1 2 Personal Programming Preferred Line Assignment Incoming Select the seized line when going off hook e 3 1 2 Personal Programming Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 4 Customizing the Buttons Create or edit a Primary Directory Number PDN or Secondary Directory Number SDN button 1 3 50 Printing Message You can record a variety of information from your extension using up to 8 preprogrammed messages Message information from all extensions is recorded with the PBX For example it is possible to use this feature as a time card by selecting preprogrammed sign in and sig
94. d that a password of 10 numbers or characters be used for maximum protection against unauthorized access For a list of numbers and characters that can be used in the password refer to 1 3 14 Character Entry e To avoid unauthorized access to the PBX keep the password secret If it becomes known to others the PBX may be misused e Change the password periodically Conditions The programming extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records which contain all of the system programming You may ask for photocopies of these tables to be aware of the facilities and features available 184 Operating Manual Icon Descriptions 3 3 System Programming Fixed Buttons Function KX NT300 KX NT136 KX T7600 KX T7200 KX T7400 A A r SE en PREVIOUS PREV Coa a a LA senge NEXT v v C a En D ren p FWD DND gei Wa wa CONF e SES STORE ENTER Ki Ki Back to Previous Menu Nong CANCEL SHIFT SHIFT SHIFT SHIFT Cc Cc PAUSE PAUSE a Gp PROGRAM HOLD HOLD HOLD END O C ty d MESSAGE st Ree SELECT RECALL RECALL FLASH RCL FL ASH ee See TRANSFER c LEAR INTERCOM INTERCOM S EC R ET INTERCOM Ka Th
95. der tone when you try to leave a voice message directly in the message box CS of another extension that message box is unavailable You can enter another extension number by pressing x e When accessing your message box from an outside telephone you cannot call back callers who have left voice messages by pressing 4 while hearing the voice message Operating Manual 125 1 3 Telephone Features and Operation To listen to voice messages left in the message box of another extension From Outside Telephone PIN Personal Identification Number While hearing voice messages in your message box He gt Ge cosa gt D gt played back Enter 8 Enter 47 Dial desired extension number gt gt extension PIN d GIGI gt Gi C Tone D T Enter extension PIN for Enter 38 that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone Accessing the Message Box of Another Extension from Your Extension You can access the message box of another extension for example to record a greeting message for that extension by following the steps below PT SLT PS PIN Personal Identification Number N COD gt ana gt gt Off hook Enter 47 Dial desired extension number For available operations see gt gt extension PIN 2 sales gt Operation Reference When C Tone amp Accessing Your Message Box D Tone Enter extension PIN for Enter 38 that extension max 10 digits
96. desired time mode S gt ea r DIr Off hook Enter 38 Enter 8 A confirmation Clear g The greeting message gt gt tone is heard is played back en C Rerecord gt gt Enter 0 or 1 while the greeting message is being played back This step can be omitted To clear PT SLT PS S gt Off hook CLIL gt Enter 38 Enter 8 On hook Enter 0 will be played instead 120 Operating Manual Enter 2 On hook 0 Day Ci Night 2 Lunch C3 Break Enter the desired time mode If both the greeting message for a certain time mode and the normal greeting message have been recorded callers will hear the greeting message for that time mode However if no greeting message has been recorded for a certain time mode the normal greeting message 1 3 Telephone Features and Operation Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone To set cancel PT SLT PS Co Both Calls Cancel All Calls SS gt DZ gt B osecas gt S D No Answer CS Intercom Calls Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire Enter required number For Cancel go on hook directly after entering 0 floating extension no J DZ d for the SVM feature gt GD Lm y Enter floating extension Enter On hook number for the SVM
97. e buttons shown in this column are from KX T7400 series PTs Operating Manual 185 3 3 System Programming Procedure The basic steps are shown below 1 Entering the programming mode gt gt Press PROGRAM Enter Enter system password or PAUSE 2 Programming You can enter each program number 3 digits D e To exit the programming mode at any time lift the handset Press PROGRAM or PAUSE D e To exit the programming mode at any time lift the handset 186 Operating Manual 3 3 System Programming 3 3 2 System Programming 000 Date amp Time The proprietary telephones display the current date and time while on hook mom gt lO gt ex gt GB gt ey gt ate rn SELECT Enter 000 AUTO ANS MUTE MESSAGE Press ENTER Enter year Press SELECT Press Right Enter date 00 99 for month 01 31 gt gt CO gt er gt Dec gt minute gt Ir SELECT AUTO ANS MUTE Press ENTER Press NEXT Enter hour Enter minute SAGE 01 12 00 59 Press SELECT To end to choose AM or PM kk L END HOLD Press ENTER Press END D e After changing the desired values you can press the ENTER button You do not have to perform the rest of the steps e The clock starts immediately after the ENTER button is pressed e You cannot leave a value empty e You can clear the entry by pressing the CLEAR button e To confirm your entry after storing data
98. e or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device When programming emergency numbers and or making test calls to emergency numbers 1 Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up 2 Perform such activities in the off peak hours such as early morning hours or late evenings WARNING The software contained in the ARS and TRS features to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service Failure to upgrade the on premise PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA Operating Manual For Cell Station CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void user s authority to operate this device Note This eq
99. e other Talk to the Press TRANSFER party s extension number Talk to the other party TRANSFER original party The other party will be on hold 42 Operating Manual During a conversation ys 4 KE C Tone Press Recall hookswitch Dial the other party s extension number extension no gt 1 3 Telephone Features and Operation Gee in Talk to the other party e L Press Recall Talk to the hookswitch The other party will be on hold To leave the conversation and then let the two parties talk During a conversation TRANSFER J LU DSS D Press Press DSS or dial the other TRANSFER party s extension number During a conversation L A Press Recall hookswitch Dial the other party s extension number gt L gt ch gt Be Talk to the Press other party TRANSFER Ce gt Talk to the On hook other party Press Recall hookswitch Operating Manual original party 43 1 3 Telephone Features and Operation 1 3 11 Call Transfer Transferring to an Extension in the PBX Transferring to an Outside Party Using the PBX Service D e You can transfer a held call without talking and go on hook even if the transferred party does aa not answer the call Not available for SIP Extensions Ff If a transferred call is not answered within a specified time it will ring at a preprogrammed extension if set or at your extension again If
100. e party or while hearing the ringback reorder or busy tone D Ke message Enter Dial phone number Dial a line access number as the first digit when calling an outside party Operating Manual 63 1 3 Telephone Features and Operation D e WARNING There is a risk that fraudulent telephone calls will be made using the CO to CO Line fF Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security CO Line Security or All Security b Keeping your passwords verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs regularly es Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit To extend press any dial button except x e If Built in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from the options given the prerecorded message 1 3 19 DND Do Not Disturb DND Do Not Disturb DND Override Switching FWD DND Status Using Fixed FWD DND Button DND Do Not Disturb You can set this feature to prevent incoming calls from ringing at your extension This can be useful for example when you are in a meeting or busy To set cancel PT SLT PS CO Both Calls 1 set D SS gt sz gt
101. each feature or setting refer to the Feature Manual or PC Programming Manual In this manual several kinds of PTs appear as follows IP Proprietary Telephone IP PT Digital Proprietary Telephone DPT Analog Proprietary Telephone APT Proprietary Telephone with a Display Display PT PT is used as a generic term to represent all of these PTs If a PBX feature only supports specific PTs such as IP PTs the available telephone types are clearly indicated This PBX supports SIP Session Initiation Protocol Extensions However some PBX features may not be available for SIP Extensions depending on your telephone type IP PTs SIP Extensions may become busy and you may not be able to make or receive calls depending on the network status The contents of this manual apply to PBXs with a certain software version as indicated on the cover of this manual To confirm the software version of your PBX refer to the PC Programming Manual or PT Programming Manual Product specifications are subject to change without notice Operating Manual Notes for SIP Extension Users Before using a SIP Extension please read the following notes a The following features are available for SIP Extension users Making calls Answering calls Holding calls Transferring calls You cannot go on hook before the transferred party answers The available operations using feature numbers are limited Refer to the telephone ty
102. eal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt p Secret Se 2 A0 1234 9 iE 123 4567 j Account code feature no Account code Account code delimiter Automatic line Phone number access number 2 For a PF button 2 is not required to enter before the desired number 3 Depending on the settings of your PBX you may be required to enter delayed ringing time 0 Immediate 1 1 ring 2 2 rings 3 3 rings 4 4 rings 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD group by creating a button for that group 4 This button is not available for a PS 5 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 6 The button may not be available depending on the networking method in use or the settings of the PBX 7 It is possible to set delayed ringing for each SDN button 8 This button is used for the integrated voice mail features 9 The default voice mail floating extension number is 500 To exit at any time lift the handset For KX NT366 users After customizing a flexible button you can set the displayed text for Self Labeling To enter characters refer to 1 3 14 Character Entry You can select the parameter with the Navigator key Up or Down instead of entering a number Operating Manual
103. ecord Sy gt DL gt GD gt Tomas Off hook Enter 36 Enter 1 Enter OGM floating extension number AUTO DIAL D The message m gt gt E is played back gt y TORE Press STORE On hook When the time limit passes it stops automatically To play back X GaGaGa gt gt Off hook Enter 36 Enter 2 Enter OGM floating extension number The message gt gt is played back On hook H s r C Tone Record message Operating Manual 157 2 1 Manager Service Features To record from an external BGM MOR port SS gt GaGa gt Off hook 3 gt Enter 36 BGM port no Enter BGM port gt gt number 1 digit J You hear gt D J Progress ire messege C Tone Tone amp C Tone gt gt OGM floating extension no Enter OGM floating extension number Press CONF AUTO DIAL een On hook The message gt gt gt is played back STORE Press STORE When the time limit passes it stops automatically To clear the message SS gt DS gt CO gt Joan Off hook Enter 36 Enter 0 Enter OGM floating extension number Record voice messages only avoid the recording of music The message is recorded gt gt D Co Progress y Tone amp C Tone On hook i e The default of OGM floating extension numbers is 5xx xx two digit number of message aa 158 Operating Manual 2 1 Manager Service
104. ed dialing number These names are displayed when making calls using the display operation To enter characters refer to 1 3 14 Character Entry system speed dialing COG gt GH gt syste speed dialing p gt E Enter 002 Press ENTER Enter system speed Enter name Press ENTER Press END dialing number location max 20 number 3 digits characters To continue A ENTER D ENTER Press NEXT Press PREV Ka Press CANCEL r 003 Extension Number You can assign an extension number to each extension D DEI gt lO gt Censo gt ken ann gt CO gt E Enter 003 Press ENTER Enter extension Enter new Press ENTER Press END number extension number To continue v Press NEXT Press PREV K Press CANCEL D e The leading number s should be the same as the number s assigned for Flexible Numbering e A duplicate entry is invalid Operating Manual 189 3 3 System Programming r 004 Extension Name You can store the name of an extension user This is useful if you want to Know who is calling or who you are calling when making an intercom call using the directory To enter characters refer to 1 3 14 Character Entry Tro ena CES gt l ono gt mame gt C gt EZ Enter 004 Press ENTER Enter extension Enter name Press ENTER Press END number max 20 characters To continue D v Press NEXT Press PREV Ka Press
105. egulations on the manner in which 2 way telephone an conversations may be recorded so you should inform the other party that the conversation is being recorded Consult your local telephone company for further information es For information about other Voice Mail features refer to 1 3 68 VOICE MAIL FEATURES ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Two way Record button a Two way Transfer button and a One touch Two way Transfer button 1 3 71 Voice Mail Features Voice Mail Integration 134 If you cannot answer calls you can forward them to your mailbox You can select the type of incoming calls Intercom Calls Outside Calls Both Calls If your telephone has a Message button the Message light turns on and lets you know you have messages Even if a Message button is not provided you will hear an indication tone when going off hook You can also transfer received outside calls to a mailbox so that calling parties can leave messages If you create a Voice Mail Transfer button on your phone the transfer is done without knowing the mailbox number Voice Mail Transfer The duration for recording depends on the voice processing system To forward your calls to your mailbox PT SLT PS CO Both Calls Cancel All Calls D SS gt IESSE ES gt CT Outside Calls Busy 7 D No Answer CS Intercom Calls Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire Enter required num
106. ely During a conversation To continue 2 b Talk to the Press TRANSFER other party Executive Busy Override Deny A preprogrammed extension user can prevent his calls from being interrupted by another extension user Default Allow other users to interrupt calls To set PT SLT PS K Prevent D D gt Letz aa gt D 2 ED Ki Gur Gren W Off hook Enter 733 Enter 1 to prevent On hook or 0 to allow 1 3 24 Extension Dial Lock You can lock your extension so that other users cannot make unauthorized outside calls This feature is also known as Electronic Station Lockout To lock PT SLT PS SD gt Ga gt D SH y Off hook Enter 77 Enter 1 On hook Operating Manual 71 1 3 Telephone Features and Operation To unlock PT SLT PS PIN Personal Identification Number SS gt GGG gt gt ees Off hook Enter 77 Enter 0 Enter extension PIN On hook max 10 digits a e If you forget the extension PIN or cannot unlock your extension consult your manager Ce The manager can clear your extension PIN or unlock your extension Then you can set the new PIN and unlock your extension by entering it e f your extension is locked by this feature it cannot perform the following operations Making outside calls Changing the call forwarding destination e If you do not set extension PIN you cannot lock and unlock your extension To make an outside call while your exte
107. ension J as Toll Restriction C Tone y Press Toll Restriction On hook The extension can hear the dial tone and then make a call D e Therestricton level is changed to the preprogrammed level of Toll Restriction button in Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Toll Restriction TRS button 2 1 2 External BGM Background Music The manager extension can select and broadcast background music in the office through external speakers To select and start stop the background music PT SLT PS I S gt GiGaaga gt Ta l e La Off hook Enter 35 Enter external Enter BGM number On hook pager number 1 digit or 0 to stop 1 digit or for all 156 Operating Manual 2 1 Manager Service Features 2 1 3 OGM Outgoing Messages The manager extension can record three kinds of greeting messages OGM as follows 1 DISA message Used to greet and guide callers so that they access extension user group or outside party without operator assistance 2 Incoming Call Distribution Group message Used to greet and guide callers to an incoming call distribution group 3 Timed Reminder message Used when the extension answers the Timed Reminder All messages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from an external BGM MOH port To r
108. er cannot store personal speed dialing numbers at his her extension However it is possible to use the personal speed dialing numbers that are stored in the PBX through system programming e To call using a directory refer to 1 4 3 Directories EE 1 3 62 Speed Dialing System You can make calls using speed dialing numbers stored in the PBX PT SLT PS SIP Extn AUTO DIAL STORE system speed eer gt Off hook Press AUTO DIAL Dial system speed or enter ZX dialing number 3 digits T e To call using a directory refer to 1 4 3 Directories aa 116 Operating Manual 1 3 Telephone Features and Operation 1 3 63 SVM Simplified Voice Message Your PBX can provide you with answering machine service Your extension is assigned a message box into which callers can leave voice messages for you After callers reach your message box they will hear your personal greeting message You can record two kinds of personal greetings a normal greeting message and a greeting message for each time mode You can also play back and clear your greeting messages and the voice messages left by callers Recording a Normal Greeting Message Recording a Greeting Message for Each Time Mode Redirecting Your Calls to Your Message Box Leaving Voice Messages Listening to Voice Messages Left by Callers Accessing Your Message Box from an Outside Telephone Accessing the Message Box of Another Extensi
109. erating Manual 85 1 3 Telephone Features and Operation To transfer a call During a conversation DSS TRANSFER The called desired phone no Press DSS or dial desired phone number party answers Press TRANSFER Seize CO line before dialing outside phone number To talk to a waiting caller While hearing a call waiting tone cm gt s Press Answer Talk Release Press Release To transfer an outside call to an extension with a one touch operation During a conversation gt The called gt party answers Release DSS Press DSS Press Release The other party is placed on hold and the destination extension is called immediately 86 Operating Manual 1 3 Telephone Features and Operation To end a conversation During a conversation Release Press Release ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit an Answer button or a Release button 1 3 33 HOSPITALITY FEATURES In a hotel type environment an extension assigned as a hotel operator can be used to view and set the check in check out status of each guest room extension This allows the hotel operator to manage guests and rooms with just a telephone In addition the hotel operator can set timed reminders remotely for guest rooms Features Description An extension assigned as a hotel operator can set the check in check Room Status Control out status of rooms rem
110. esired features easily Also you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped Simplified Voice Message You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone Hello this is 204 Please leave your message d Message Ringer Lamp Navigator Key Jog Dial 1 1 Before Operating the Telephones Page 18 1 3 63 SVM Simplified Voice Message Page 117 2 Operating Manual ACD Report Server KX NCV200 This PBX supports Voice Processing Systems VPS with an ACD Report Server In addition to VPS features the ACD Report Server provides you with a variety of features such as monitoring reporting and creating performance graphs to manage call information efficiently lt Report Sample Incoming Calls gt Jack 5 John S Consult your dealer Call Center This PBX offers a built in Call Center feature called Incoming Call Distribution ICD Group Incoming calls to an ICD Group can be queued or redirected to a preprogrammed destination answered in order of priority and monitored by a supervisor extension ICD Group Customers Queuing 1 3 35 ICD GROUP FEATURES Page 88 Phone Assistant PA This application allows you to use your computer to access PBX features providing advanced call handling capabilities to ens
111. fied time period and the call will be disconnected e To return to the held call before the destination answers press the TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Direct Station Selection DSS button 46 Operating Manual 1 3 Telephone Features and Operation 1 3 12 CALL WAITING FEATURES Call Waiting BSS Busy Station Signaling Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company r Call Waiting BSS Busy Station Signaling For a caller You can inform a busy extension user that your call is waiting To send a call waiting PT SLT PS While hearing a busy tone LA Enter 1 D e Depending on the type of the other party s telephone you may be able to talk to the other party using the speaker and the microphone Off hook Call Announcement OHCA or you FE can send a call announcement through the handset Whisper OHCA if they are having another conversation using the handset For more details on each feature refer to 1 3 13 Call Waiting Tone 1 3 45 OHCA Off hook Call Announcement or 1 3 76 Whisper OHCA e Depending on system programming and the called extension s setting a call waiting tone may be sent automatically without performing the operation above For details refer to Automatic Call Waiting in 3 1 2 Personal Programming
112. for outside calls e When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside calls or intercom calls but not both Note The FWD icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button or the Group FWD Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately in Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons or Group FWD Both calls Outside calls Intercom calls buttons FWD DND Settings Using Fixed FWD DND Button Using a proprietary telephone PT you can easily switch the FWD DND status and set the forward destination for outside intercom calls with the FWD DND button fixed button It is also possible to set outside telephone numbers e g your cellular phone as forward destinations for up to 4 Virtual PSs in an Incoming Call Distribution ICD group to ring together with other ICD group members for ca
113. g Mode Set Select the mode either monitoring the message through the speaker automatically or receiving while the caller leaves a message e 3 1 4 Customizing the Buttons Create or edit a Live Call Screening LCS button 132 Operating Manual 1 3 Telephone Features and Operation 1 3 70 Voice Mail Features Two way Record Using a Panasonic Voice Processing system that supports digital integration e g KX TVA series you can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation To record into your mailbox During a conversation To stop recording Two way press this button again Record Press Two way Record To record into another mailbox Two way Transfer During a conversation DSS Two way gt Transfer another extension no Press Two way Press DSS or enter Transfer another extension number To stop recording press this button again To record into another mailbox with one touch One touch Two way Transfer During a conversation One touch Two way Transfer Press One touch Two way Transfer D e The Two way Record button light Two way Transfer button light or One touch Two way Transfer button light shows the current status as follows Off Not recording On Recording the conversation Operating Manual 133 1 3 Telephone Features and Operation e Note i Many states have imposed r
114. gent LESTLE Ger FA C Tone y Press Recall Enter 50 On hook hookswitch SIP Extn During a conversation Press HOLD Operating Manual 37 1 3 Telephone Features and Operation Call Hold Retrieve PT SLT PS At the holding extension Call Hold Retrieve a CO WS gt ITERC y p Le SL 99 gt Dekkengt Off hook Press flashing CO or INTERCOM or enter 50 To retrieve an outside call from another extension only Regular Hold Call Hold Retrieve Specified with a held line number co SS gt Sa L A confirmation L SIS la gt held line no Ir toneis heard Off hook Press CO or enter 53 and then held line number 3 digits To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number DSS D gt EDEDED gt D L holding C Tone extension no Off hook Enter 51 Press DSS or dial holding extension number SIP Extn er Ga Off hook Press HOLD 38 Operating Manual 1 3 Telephone Features and Operation a es The CO or INTERCOM button light shows the current status as follows ES Regular Hold mode Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green moderately Your held call Red on Another extension s held call e If acallis not retrieved within a specified ti
115. ght Lunch Break button 1 3 67 Verification Code Entry You can use your calling privileges Class of Service at another extension You can override restrictions which have been set at that extension To use this feature a verification code and verification code PIN Personal Identification Number are required To call PT SLT PS SIP Extn PIN Personal Identification Number NS gt DL gt r ood gt gt Off hook Enter 47 Enter Enter verification code max 4 digits Ee d desired gt P verification code PIN Tone amp phone no D Tone Enter verification code Dial desired PIN max 10 digits phone number If a wrong verification code PIN is Seize CO line before entering entered you hear an alarm tone outside phone number Operating Manual 129 1 3 Telephone Features and Operation 1 3 68 VOICE MAIL FEATURES The following services are available using a Voice Processing System Features Description You or an outside party can access the Voice Processing System from Voice Mail Integration a telephone gt 1 3 71 Voice Mail Features Voice Mail Integration Using a Panasonic Voice Processing system that supports digital integration e g KX TVA series you can monitor a call without answering while the caller is leaving a message in your mailbox gt 1 3 69 Voice Mail Features LCS Live Call Screening Live Call Screening LCS Using a Panasonic Voice Processing
116. he format assigned to your PBX 12 hour or 24 hour Operating Manual 127 1 3 Telephone Features and Operation To cancel PT SLT S gt DLC DI CG Gen C Tone Off hook Enter 760 Enter 0 On hook To stop or answer the ringback PT SLT INTERCOM Press INTERCOM or off hook To confirm TRANSFER Press TRANSFER several times 8 e You can also confirm the timed reminder by using the soft button e The alarm keeps ringing for preprogrammed seconds e Ifyou receive an incoming call during ringback the ringing starts after the ringback stops e Ifyou are having a conversation exceeding alarm ringing period the ringback will start after your conversation 1 3 66 Time Service You can check the current status of the Time Service on the display 128 Operating Manual 1 3 Telephone Features and Operation While on hook TRANSFER D Time Service Day Night Lunch Break Press TRANSFER or Time Service Day Night Lunch Break D e The Time Service Day Night Lunch Break button light always shows the current status as follows iw Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode e Any extension user except the managers can check the current status by pressing the Time Service Day Night Lunch Break button ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Time Service Day Ni
117. hers the PBX may be misused e Change the password periodically Conditions The programming extension must be idle on hook and holding no calls Operating Manual 181 3 2 Manager Programming 3 2 2 Manager Programming Changing the Settings and Extension Control PROGRAM To continue PROGRAM manager z CEI KEEN gt ee gt TZ input Press PROGRAM Enter 1 Enter manager Follow Press Press PROGRAM or PAUSE password programming HOLD or PAUSE input Item Programming Input Changing the manager password Co 0 Password max 10 digits Locking unlocking other extensions 9 0 Extension no LI to lock Remote Extension Dial Lock Co to unlock Clearing the PIN and PIN lock for extensions 9 11 Eege weak Clearing the PIN and PIN lock for verification codes C9 2 Verification code 9 3 Verification code PIN max 10 digits S Setting the verification code PIN D e WARNING Ss There is a risk that fraudulent telephone calls will be made if a third party discovers Ff your password verification code PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly 182 Operating Manual 3 2 Manager Programmi
118. ic Your extension X72 1 3 53 Private Network Features CLIR Calling Line Identification Restriction To show To prevent x71 1 3 54 Private Network Features COLP Connected Line Identification Presentation Public Your extension X7X2 1 3 55 Private Network Features COLR Connected Line Identification Restriction To show To prevent X7X0 1 3 56 Private Network Features TIE Line Access private phone no Operating Manual 199 4 2 Feature Number Table Feature While dial tone is heard ies Additional digits 1 3 58 Redial Last Number 1 3 61 Speed Dialing Personal To store 30 personal speed dialing no 2 digits outside phone no To dial xx personal speed dialing no 2 digits 1 3 62 Speed Dialing System To dial xX system speed dialing no 3 digits 1 3 63 SVM Simplified Voice Message Recording a Normal Greeting Message To record 38 1 To play back 2 Toclear 0 Recording a Greeting Message for Each Time Mode To record 8 O Day 1 Night 2 Lunch 3 Break 1 To play back 8 0 Day 1 Night 2 Lunch 3 Break 2 Toclear 8 0 Day 1 Night 2 Lunch 3 Break 0 To leave a voice message directly to another 6 extension no extension s message box Listening to Voice Messages Left by Callers 3 Redirecting Your Calls to Your Message Box Both
119. ically but it cannot be used for hands free conversations It also mutes the handset microphone during a conversation Used to perform Call Forwarding FWD or Do Not Disturb DND PROGRAM Used to enter and exit the Programming mode ANSWER Used to answer an incoming call RELEASE OUER RELEASE Used to disconnect the line cnc Navigator Key Jog Dial Volume Key Used to adjust the volume and the display contrast or select desired items 22 Operating Manual 1 1 Before Operating the Telephones PF Ell telephones Programmable Feature PF Located on the upper part of the Flexible button array or on the DSS Console Assigns the desired button and used to access the stored feature Mostly used as a One touch Dialing button Only the F and number may be shown on some MODE Used to shift the display to access various features SELECT SELECT Used to select the displayed item or to call the displayed phone number SHIFT Used to access the second level of Soft button features SHIFT ENTER Used to confirm the selected item CANCEL Used to cancel the selected item NEXT PAGE NEXT PAGE oF ey Le Used to switch the page for the Self Labeling feature KX NT366 only Customized Buttons If the term is in parentheses like Account in this manual it means a flexible button has been made into an Account
120. ice messages while your display is locked PT SLT PS gt gt gt d en gt DEZ gt Lee ae Off hook Enter 47 gt gt A3 gt Enter 38 124 Operating Manual ES Enter 3 PIN Personal Identification Number gt gt D Tone Enter extension PIN max 10 digits Dial your extension number If the wrong extension PIN is entered you hear an alarm tone 1 3 Telephone Features and Operation D e When you press the Message button while on hook to play back voice messages Display Lock is temporarily deactivated To clear voice messages from the SVM Log While on hook AUTO DIAL MESSAGE TRANSFER STORE Press MESSAGE Press TRANSFER Press STORE until desired SVM Log appears Accessing Your Message Box from an Outside Telephone You can remotely access your message box and perform any operations of the SVM feature through a CO line as if you were at your own extension From Outside Telephone PIN Personal Identification Number The greeting ay gt gt meses gt Lett rr Off hook Dial desired phone Enter 47 while hearing number of a destination the greeting message that has set the SVM feature For available operations your extension PIN D RS see Operation Reference SP extension no gt C Tone amp EDEDED gt When Accessing Your D Tone Message Box Dial your Enter extension PIN Enter 38 extension number max 10 digits D e Ifyou hear a reor
121. ight shows the current status as follows Off No waiting call Red on Some calls are waiting Flashing red The number of calls exceeds the manual queue redirection level For information about other ICD group features refer to 1 3 35 ICD GROUP FEATURES ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Hurry up button Operating Manual 95 1 3 Telephone Features and Operation 1 3 41 96 An extension assigned as a supervisor Supervisor extension can monitor and control the status of other ICD Group Features Supervisory members in an Incoming Call Distribution ICD group using a 6 line display PT as follows Features Description Incoming Call Queue Monitor The supervisor extension can monitor the status of calls waiting in the queue to be answered gt 1 3 37 ICD Group Features Incoming Call Queue Monitor Log in Log out Monitor and Remote Control The supervisor extension can monitor the Log in Log out status of the ICD group members with the lights of corresponding DSS buttons The supervisor extension can change their Log in Log out status by pressing the corresponding DSS button gt 1 3 39 ICD Group Features Log in Log out Monitor and Remote Control Call Log History The supervisor extension can confirm the incoming call log for the ICD group gt 1 3 36 ICD Group Features Call Log History for ICD Group Using these features fo
122. incoming calls for both calls 5 11 for outside calls 5 2 for intercom calls 2 desired no max 32 digits All Forward all calls C3 desired no max 32 digits Busy Forwarded when your extension is busy 4 4 desired no max 32 digits No Answer Forwarded when you do not answer C desired no max 32 digits Busy No Answer Forwarded when you do not answer or when your extension is busy FWD N A Timer To set the timer for No GB 0 120 seconds Answer and Busy No Default 15 seconds Answer Call Pickup Den saa co No Allow Should you prohibit other CR people from picking up your calls a Yes Deny Headset Operation Gei CH o No Headset off Do you use the headset C1 Yes Headset on Executive Busy Override Dany Lo No Allow Do you prohibit other 6 2 people from joining your C1 Yes Deny conversation Paging Deny co No Allow Would you like to prohibit 6 3 paging announcements 1 Yes Deny Key Pad Tone Ger Co No Off Do you prefer to hear the 6 4 key pad tone GD Yes On Operating Manual 169 3 1 Personal Programming 170 Hem Programming Selection amp Parameter
123. ine before dialing an outside phone number because external calls are made via your PBX Select one of the following methods Automatic Line Access PT SLT PS SIP Extn outside gt Off hook Press L CO or Dial outside enter automatic phone number line access number CO Line Group Access PT SLT PS SIP Extn G CO gt outside A phone no CO line Off hook Press G CO or enter CO line Dial outside phone group access number and then number CO line group number 2 digits Operating Manual 29 1 2 Basic Operations S CO Line Access tsid KR e gt Sz gt bs Off hook Press S CO Dial outside Talk phone number e Each of the S CO button or G CO button light shows the current status as follows rs Off The line is idle Red on The line is in use e You may be restricted from making a call to the specified outside party To make a call refer to 1 3 67 Verification Code Entry or 1 3 73 Walking COS e To confirm number before dialing you can enter a phone number and confirm it on the II display and then go off hook Predialing RR e Tomake a callto another party without going on hook press the FLASH RECALL button It will re access the CO line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook e Hands free Operation You can make an outside call and have a conversation in h
124. ing the handset 100 Operating Manual 1 3 Telephone Features and Operation To set cancel for intercom calls Manual Call Waiting Co No call D gt BAID Off hook Enter 731 Enter 0 or 2 On hook a e OHCA is only available with certain digital proprietary telephones E e OHCA is not available for outside calls only call waiting tone can be set refer to 1 3 13 Call Waiting Tone e A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension When a call is made from another extension a PDN extension will receive a call waiting tone gt 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension e For information about answering a waiting call refer to 1 3 12 CALL WAITING FEATURES SR 1 3 46 One touch Dialing You can store a phone number into the flexible button for one touch operation CT Cd gt One touch Dialing Off hook Press One touch Dialing ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a One touch Dialing button store the desired phone number or feature number Operating Manual 101 1 3 Telephone Features and Operation 1 3 47 Paging Group Paging Paging and then Transferring a Call Paging Deny r Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously A person who has
125. irm the A stored parking zone number RR e After you park a call you can perform other operations ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button 1 3 9 Call Pickup Call Pickup Call Pickup Deny r Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk The following types of pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specified extension s call PT SLT PS caa Group A Ka one L cama Directed Off hook Enter 40 and then group number 2 digits Or enter 41 and then extension number Operating Manual 41 1 3 Telephone Features and Operation If you receive a call waiting tone you can ask a third party to pick up your second call with Directed Call Pickup r Call Pickup Deny You can deny or allow other people to pick up your calls PT SLT PS SS gt aaam gt Off hook Enter 720 Enter 1 to deny On hook or 0 to allow 1 3 10 Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately To alternate between the parties leaving one party on hold temporarily During a conversation EH TRANSFER 2 B85 D C C Tone gt L gt C gt L Press Press DSS or dial th
126. l appliances may cause interference Move away from the electrical appliances CAUTION To comply with FCC RF exposure requirements in uncontrolled environment e This equipment must be installed and operated in accordance with provided instructions and a minimum 20 cm 8 in spacing must be provided between antenna and all person s body excluding extremities of hands wrist and feet during wireless modes of operation e This transmitter must not be co located or operated in conjunction with any other antenna or transmitter Medical consult the manufacturer of any personal medical devices such as pacemakers to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2401 MHz to 2480 MHz and the power output level can range from 0 004 W to 0 4 W Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF radio frequency energy Operating Manual 13 Table of Contents MO AUN EE 17 1 1 Before Operating the Telephone ss ccccccssssesseeneeeeeseeeeeeneeeeeseeeeneneeeeseeensaeeeenneaeeeenss 18 1 1 1 Before Operating the Telephones sissescccciedsinssasiasasiantatvaieassieestacauhasiasendsasexia teasaabadelieneniias 18 1 2 GT OPE PAL E 28 We Making TE 28 122 A swernng E 30 1 3 Telephone Features and Operatio
127. ling Line Identification Restriction When making a call through a private network you can select whether the called party can see your telephone number or not To show prevent PT SLT PS Co Show SS gt GiGaaaGa gt e SC Prevent Off hook Enter 7 1 Enter 0 to show On hook or 1 to prevent D e You can change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows Ff Off shows your telephone number Red on prevents your telephone number being displayed Operating Manual 109 1 3 Telephone Features and Operation in Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Calling Line Identification Restriction CLIR button 1 3 54 Private Network Features COLP Connected Line Identification Presentation When receiving a call through a private network you can present your preprogrammed telephone number to the calling party You can select the telephone number sent either the number of the line used or the number assigned to your extension If you select Public the calling called party sees the number of the line used subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the CO line or your extension PT SLT PS LL lp D X BAA gt f T ER Your extension C Tone y Off hook Enter 7 2 Enter 1 for public or 2 On
128. ll back While on hook ms gt De L Press MESSAGE Off hook Talk until the desired extension appears Operating Manual 1 3 Telephone Features and Operation To call back PT SLT PS SS gt MESSAGE Gm gt L Off hook Press MESSAGE or enter 70 and then 2 To clear message waiting indications left on your extension PT SLT PS D D amaa gt OI gt Tell E SF C Tone Off hook Enter 70 Enter 0 Dial your On hook extension number a e The Message button light or Message Ringer Lamp shows the current status as follows Off No message Red on You have a message e The display shows the messages starting with the most recent call e Ata called extension the MESSAGE button allows you to clear message waiting indications if you do not want to call the callers back To clear press the MESSAGE button and then press the soft button e On your PT you can establish one or more Message for Another Extension buttons These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones e A single line telephone extension user will receive a special dial tone as message waiting notification when going off hook e The message waiting lamp of a single line telephone can also let you know that you have a message in the same way as the Message button ISF
129. lls to the group The following settings are available e Switching the FWD DND status and setting FWD destination for outside intercom calls e Timer for No Answer and Busy No Answer e Forwarding status on off and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs in an ICD group Operating Manual 79 1 3 Telephone Features and Operation Virtual PS A virtual PS is a dedicated extension number assigned to a non existent portable station PS to allow access to outside destinations such as a cellular phone Forward to outside destination 2 nannnnnnnnnn u unnn n UU Dials 301 ne db Virtual PS Extn No 301 gt Extn 101 To switch FWD DND status for outside calls While on hook when in FWD DND Setting Mode FWD DND FWD DND The current FWD DND status for outside calls is displayed Press the fixed Press the fixed FWD DND FWD DND button button again to switch the status To switch FWD DND status for intercom calls While on hook when in FWD DND Setting Mode FWD DND The current FWD DND status FWO DND S 2 gt for intercom calls is displayed gt Press the fixed Enter 2 Press the fixed FWD DND FWD DND button button again to switch the status D e When you switch the FWD DND status any FWD destination that was set previously is not cleared 80 Operating Manual 1 3 Telephone Features and Operation
130. loating extension number is 500 4 Hotel operator only 5 Manager only x6 The default of OGM floating extension numbers is 5xx xx two digit number of message 7 Manager and preprogrammed extension user only 202 Operating Manual 4 2 Feature Number Table Feature While busy DND or call tone is heard Default Call Waiting BSS Busy Station Signaling 1 DND Override 1 3 3 Alternate Calling Ring Voice x 1 3 4 Automatic Callback Busy Camp on 6 1 3 7 Call Monitor 5 1 3 23 Executive Busy Override 3 1 3 42 Message Waiting 4 Feature While dialing or talking ae Conference 3 1 3 20 Door Open From any extension while talking to the doorphone 5 Operating Manual 203 4 3 Tone 4 3 Tone 4 3 1 Tone While on hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 4s Tone 2 1s Tone 3 Tone 4 When going off hook Dial Tones Tone 1 EE Normal 204 Operating Manual 4 3 Tone Tone 2 e When there are messages that have previously been listened to and no new messages recorded by the SVM feature e When any of the following features are set e Absent Message e Background Music e Call Forwarding e Call Pickup Deny e Call Waiting e Do Not Disturb e Extension Dial Lock e Executive Busy Override Deny Hot Line e Timed Reminder ts i i i i
131. ls can be logged per extension When the call log is full and other call arrives the oldest call is deleted You can modify the logged telephone number using the display proprietary telephone or the portable station When the Call Log button light turns on there is a call which you did not answer The following information is logged Telephone KX T7636 KX T7633 1 line or 2 line display PT KX 17630 KX T7433 BEE i x S line display PT excep KX NT265 KX NT300 series KX NT136 KX 17633 KX 17630 KX TD7694 KX TD7684 KX T7433 Wireless phone Information KX TD7690 KX TD7680 KX TD7896 KX TD7895 6 line display PT KX T7885 Caller s Name Vi ki kW Date Time call received v Answered or Not Answered e v Confirmed or Not Confirmed Caller s Phone Number Vv Ke Ge If the caller s name is not logged the caller s phone number is displayed If the caller s name is logged the caller s phone number is not displayed Operating Manual 143 1 4 Display Features The incoming call log information is displayed as follows With Caller s Name Catherine Caller s name max 20 digits ocT 27 4 30PM THU Date and time the call was received New Not Answered Answering Status 1234567 Caller s number max 16 digits EXIT CLEAR Without Caller s Name 1234567 Caller s number max 16 digits OCT 27 4 30PM THU Date and time the call was received old Not Answered Answering Stat
132. me you will hear an alarm as a reminder Hold Recall If an outside call is not answered within a specified time it is automatically disconnected e Hold Mode Change PT only After pressing the HOLD button if you press the HOLD button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode automatically by pressing another CO ICD Group or INTERCOM button to make or answer another call e For the Call Hold Retrieve operation using a PDN SDN button refer to 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension e f Automatic Call Hold has been preprogrammed you can put the current call on hold SR 1 3 7 Call Monitor A preprogrammed extension user can listen to the ongoing conversation of a busy extension user To monitor PT SLT PS SS gt Monitoring starts Off hook Enter 5 Press red DSS PDN or SDN or dial extension number 1 3 8 Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call You can use this feature as a transferring feature A call can be put into either a specified parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button Operating Manual 39 1
133. ming ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit an External Feature Access EFA button 1 3 23 Executive Busy Override Executive Busy Override Executive Busy Override Deny r Executive Busy Override A preprogrammed extension can call someone who is busy on the telephone and establish a three party conversation Operating Manual 69 1 3 Telephone Features and Operation To join an intercom call PT SLT PS Party joining the call KS gt PD GI Off hook Tar Dial extension number or press red PDN or SDN Parties in the conversation During a conversation To join an outside call Party joining the call S gt Off hook SDN Press red CO PDN or SDN Parties in the conversation During a conversation an Talk A three party conversation is now established Ze GA Talk A three party conversation is now established A be Talk D e To join another conversation you must have Executive Busy Override enabled at your extension through COS programming It is possible for an originating extension to leave a three party conversation with an outside party and let the two other parties talk by simply going on hook e Executive Busy Override is not available when making a call to a SIP Extension 70 Operating Manual 1 3 Telephone Features and Operation For the originating extension To talk to each party alternat
134. n ccsssseeeesssseeeeeesseeeeessseeeeeesseeeeeeesseeaeeeenseeeeeess 32 1 3 1 Absent Message mere re er AE er eee ee emer er er ae 32 1 3 2 Account EN E 33 1 3 3 Alternate Kalmes gdEEEEE Eege EE 34 1 3 4 Automatic Callback Busy Camp on cccceceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeseaaeeeeennaeeenenaees 34 1 3 5 BGM Background MUSIC dongen See 36 Dee Gal e e RE 36 UE Sr dE e En EE 39 13 8 e RT EE 39 t39 Call PICU EE 41 1 3 10 Call SUING EE 42 Dee E Call MUMS HON E 44 1 3 12 CALL RRE NET 47 1 3 13 Call Waiting TONE eee ee ere eee a rr 52 gS Ya ea Character E 53 1 39 15 COMING R MG EE 55 1 3 16 Conference Unattended cc ceccccecccccceeceeeeeseseceeeeceseeeueueecseeeeeeeesaeaeueaseeeeeeeeensusaeaeeeess 60 1 3 17 Data Eeer 61 1 3 18 DISA Direct Inward System ACCeSS cccseceseeesesssseeeeeeseeessssesseeeensesseseesesssenensesaees 61 Tee DND Do NOCD Sit EE 64 13 20 Dor RTE 67 1 321 Do rphone e 68 1 3 22 EFA External Feature ACCGSS wiiassccocicecstavetessccsvaccessvans SEENEN ENEE dee Eege 69 E Exec tive Busy Over EE 69 1 3 24 Extension Dial Locke 71 1 3 25 Extension Feature TEE 72 1 3 26 Extension PIN Personal Identification Number 73 13 27 ENEE 75 UE EOI SSMSON EE 75 19 29 FWD Call e e Mu LEE 76 1 3 30 Hands free Answerback cc cccceccsscccecceeeceeeeaeceeceeeceaeececeeeeeeecceceeeeeeeeeeeeeeeceeeeeeeeeeteeeenetg 82 1 3 31 Hands free E e EE 83 13 32 Headset ld EE 84 Ibo Oo EEGEN 87 13 34 H
135. n DSS C1 Extension no One touch Dialing EH Desired no max 32 digits Incoming Call Distribution Group ICD Group C3 a Incoming call distribution group extension no L delayed ringing time 0 7 3 Message 4 o Message for Another Extension C4 0 Extension no Incoming call distribution group extension no Call Forwarding FWD Do Not Disturb DND Both calls Ca tt FWD DND Outside calls 4 2 FWD DND Intercom calls 4 3 Operating Manual 175 3 1 Personal Programming 176 Button Programming Input Group FWD Both calls Incoming call distribution group extension no Group FWD Outside calls Incoming call distribution group extension no Group FWD Intercom calls Incoming call distribution group extension no Account Conference Terminate External Feature Access EFA Call Park Parking zone no 2 digits Call Park Automatic Park Zone Call Log Call Log for ICD Group 4 Incoming call distribution group extension no Log in Log out Log in Log out of a specified group Ae AAE HEE eee ee Incoming call distribution group extension no Log in Log out for all groups 5 Hurry up C6 Incoming call distribution group extension no Wrap up Sa System Alarm 4 8 Time Service Day Night Lunch Break C9 0
136. n out messages In a hotel type environment this feature can be used to record room information from a room extension For a list of preprogrammed messages consult your dealer To record PT SLT Sy gt ED gt Dessen Crm gt GF Ge C Tone Off hook Enter 761 Enter message Enter parameter Enter On hook number 1 8 if required Operating Manual 107 1 3 Telephone Features and Operation D e Depending on the content of the selected message you may be required to enter a numeric ay parameter such as a price or time Enter the correct number of characters as required for the message For information about required parameters consult your dealer lt Example gt If Snack has been programmed as message number 1 for recording charges for room snacks consumed hotel employees would enter data as in the example below using the room extension x 761 1 0300 T TE message no parameter Snack charge es When a preprogrammed message is selected detailed information is recorded automatically as shown below 02 02 00 10 45AM 1234 Snack 03 00 1 3 51 Privacy Release You can let a third party join your current outside call and establish a three party conversation You can also leave the conversation and then let the two other parties talk To let a third party join your conversation and establish a three party conversation Your extension on the outside call co Wait for an answer e
137. ng lt Programming Example Changing the manager password gt Initial Display Enter the programming input OCT 27 03 13PM THU Cool PROG INFO RING MENU Manager Password SHIFT EXIT ENTER NEXT PROGRAM PAUSE Press O or O Program No gt EXIT CONT NEXT 1234 SHIFT gt CLEAR NEXT n Le Je Le The current manager password appears 2 enter CHD ger p pp Enter a new manager password max 10 digits Enter Password EXIT ENTER 1117 SHIFT gt CLEAR NEXT 3 Enter the current manager password Press lt p to store Mngr Pgm No gt SHIFT EXIT NEXT Operating Manual 183 3 3 System Programming 3 3 System Programming 3 3 1 Programming Information You can customize your system according to your requirements Your system already has default settings factory installed The programming is shown below Program number e The date and time 000 e System speed dialing numbers and names 001 002 e Extension number and name 003 004 Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX NT343 KX NT346 KX T7636 System Password To enter programming mode the system password max 10 digits is required Default 1234 WARNING e The PBX has a default password preset For security change the password the first time that you program the PBX e Itis strongly recommende
138. ng will be valid no matter which extension made the setting For information about setting TI e This feature can also be set from a room extension Timed Reminder The most recent an a Timed Reminder refer to 1 3 65 Timed Reminder To set NS gt GaGsGaca gt Or DSS Off hook Enter 76 Enter 1 Dial extension number or press desired DSS AM ran foun E Ge gt gt C1 pm gt E S d ET 24 H Dese Cai M On hook Enter hour 01 12 and minute 00 59 an 2 s and then 0 for AM or 1 for PM SEET or enter hour 00 23 and minute 00 59 D e Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel SD gt aaa gt o e J Ge DSS Off hook Enter 76 X Enter 0 Dial extension number On hook or press desired DSS 136 Operating Manual 1 3 Telephone Features and Operation To confirm Display PT Enter Room Number SS gt DL gt gt gt Off hook Enter 76 Enter 2 1234 11 50 AM Onetime extension no gt gt D DSS EC On hook Dial extension number Confirm the Timed Reminder or press desired DSS information a e When a timed reminder starts and when it is answered or not answered detailed timed reminder information is recorded automatically This requires system programming lt Example gt Dial Number 02 02 00 02 45PM 1234 Timed Reminder Start 02 02 00 02 46PM 1234 Timed Reminder No Answer
139. nsion is locked PT SLT PS PIN Personal Identification Number your d D gt EAD ih Gam CER D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If the wrong extension PIN is Seize CO line before entering entered you hear an alarm tone outside phone number d e After you make an outside call Extension Dial Lock is automatically activated again Ff 1 3 25 Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation This feature is also known as Station Program Clear Features Default Setting Hot Line Off Message Waiting All the messages that have been left by other extension users Off Call Pickup Deny Allow Call Forwarding FWD Off 72 Operating Manual 1 3 Telephone Features and Operation Features Default Setting Absent Message Off Paging Deny Allow Timed Reminder Cleared Do Not Disturb DND Off Call Waiting Enable Tone Executive Busy Override Deny Allow BGM Off Data Line Security Off Paralleled Telephone The telephone in parallel rings Log in Log out Log in These features may not be reset depending on system programming To reset PT SLT PS X gt m Fe C Tone Off hook Enter 790 On hook D e After performing Extension Feature Clear the setting
140. number is selected 1234567890 106 gt 12341115678 0001112223333 301 EXIT CLEAR ENTER AUTO DIAL 05 12341115678 Name ABCD EXIT CLEAR ENTER Enter name 05 12341115678 Ann ABCD EXIT CLEAR ENTER a e You can lock your call log display by using an extension PIN Personal Identification Number CH so that you can prohibit access to your logged information Refer to 3 1 2 Personal Programming e Ifa call arrives while you are using the call log the call log display will be replaced with the caller s information e PS user Refer to Operating Instructions for PS e To enter characters refer to 1 3 14 Character Entry Operating Manual 147 1 4 Display Features 1 4 3 Directories You can select and call using the directories Personal Speed Dialing Directory System Speed Dialing Directory and Extension Number Directory Only personal directories can be stored edited or deleted on your extension If a call arrives while you are using a directory the display will be replace with the caller s information Calling with the Directory Storing New Names and Numbers Calling with the Directory To select and call KX NT300 KX T7600 While on hook aen gt gt Press Right until Press Up or Down Off hook desired directory until desired appears party appears a e The display order is as follows ES One time Personal Speed Dialing Directory Two times System Speed
141. o use this feature Refer to 1 3 26 Extension PIN Personal Identification Number in 3 1 1 Programming Information e Your previous extension will receive the old settings of your new extension e Extension settings can be exchanged between SLT and SLT PT and PT or SLT and PT e If you are using a KX NT300 series telephone with a Bluetooth wireless headset and exchange the settings with another KX NT300 series telephone user you cannot use your Bluetooth wireless headset at the other extension Bluetooth wireless headsets are registered on extensions themselves Therefore you have to register a Bluetooth wireless headset on each desired extension For details about registration refer to Bluetooth Registration in 3 1 2 Personal Programming 1 3 75 Walking Extension Enhanced In addition to exchanging the settings between extensions Walking Extension you can change the status of your extension to Service in or Service out Enhanced Walking Extension Service in An extension is in use normal status Service out Extension Dial Lock 1 3 24 Extension Dial Lock and Do Not Disturb DND gt 1 3 19 DND Do Not Disturb are activated on an extension and the extension user cannot make unauthorized outside calls nor receive calls This feature is useful when a one person uses the same extension settings at different locations such as another branch office or at home b two or more people use the same teleph
142. on Feature Clear 72 197 Station Speed Dialing gt Personal Speed Dialing 115 200 Storing New Names and Numbers 149 Supervisory Features SUMMARY 96 SVM gt Simplified Voice Message 117 200 SVMLog 122 System Alarm Button 24 176 System Feature Access 150 System Password 184 System Programming 184 187 System Speed Dialing 116 200 T TAFAS gt Trunk Answer From Any Station 126 201 Index Telephone Types 18 Terminate Button 24 176 TIE Line Access 111 199 Time Service 128 Time Service Day Night Lunch Break Button 24 176 Time Service Mode Control 159 202 Time Service Switching Mode Automatic Manual Button 24 177 Timed Reminder 127 136 201 Toll Restriction TRS Button 24 176 Tone Types 204 TRANSFER Button 22 Transfer SDN Button 107 Transfer To PDN Extension 107 Transferring Calls To Other Extension 44 Transferring Calls To Outside Party Ap Troubleshooting 192 Trunk Answer From Any Station TAFAS 126 201 Two way Record 133 Two way Record Button 24 177 Two way Transfer 133 Two way Transfer Button 24 177 U Unattended Conference 60 V Verification Code Entry 129 201 Verification Code PIN Personal Identification Number 129 Virtual PS 80 VOICE CALL MUTE Button 22 VOICE MAIL FEATURES 130 Voice Mail Integration 134 201 Voice Mail Transfer 134 135 Voice Mail Transfer Button 25 177 Voice Messages SVM Leaving 121 Voice Messages SVM Listeningto 122 Volume Ke
143. on from Your Extension ZE H This feature is not available for SIP Extensions You may hear a busy tone when trying to access your message box if too many other users are already accessing their message boxes In that case wait a few minutes and try again If the used recording space including greeting messages and voice messages left by callers for the SVM feature reaches a certain limit the display informs you that the recording space is almost full and you will hear dial tone 3 when going off hook Dial Tone 3 hmmm i nmn Operation Reference When Accessing Your Message Box After entering the SVM feature number 38 the operations below are available by entering the corresponding numbers Operation No Operation Co To clear the normal greeting message C1 To record a normal greeting message 2 To play back the normal greeting message 3 To listen to voice messages left by callers To set a greeting message for each time mode C 6 To leave a voice message to another extension s message box Operating Manual 117 1 3 Telephone Features and Operation Recording a Normal Greeting Message To record PT SLT PS Weld gt PF L gt gt C Tone Enter 38 Enter 1 Record message Example You have reached John am sorry cannot take your call right now Please leave a message A confirmation CQ Clear gt tone is heard Eet The greeting D me
144. one in turn Operating Manual 139 1 3 Telephone Features and Operation lt Example a gt When using extension settings at a different location Main Office i i Service in i I 1 i i Extension status gt gt gt gt i of Telephone A l l D I 1 ar Be i ary gt 1 D S b d 1 RE E HE ees Se I i D i J D 1 om GE aa EXtn No 101 sansz Extn No 102 i i Service out gt Service out Service out Cem ea eee T r dees LU r E E E E Eeer E E L L x 1 a E Branch Office H i rs SE Ze D A Le SSES E GE E E VE H 1 1 1 1 H 1 1 Extn No 102 Extn No 102 SEN 9 i Service in w 1 i Service out Service out _ gt i l d I 1 I i 1 Extension status gt gt gt gt of Telephone B 1 I H I H y In this example extension user A sets his her own extension status to Service out at the main office Then he she can set another extension status to Service in at the branch office to have his her own extension settings available at the extension lt Example b gt When two users share one telephone User A Extn No 101 Extn No 101 _Service out Service out _ Extension ae Status gt gt Service in UserB f Exin No 102 Extn No 102 S Extn No 102 Service out Service out Service in P Service in In this example extension users A and B work in shifts and use the same extension in turn User A sets the
145. ongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly Valid numbers for an extension PIN are 0 through 9 If the wrong extension PIN is entered for a preprogrammed number of times the PIN is locked If you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock 74 Operating Manual 1 3 Telephone Features and Operation 1 3 27 External Relay Preprogrammed extensions can switch on a relay e g alarm connected to the PBX To switch on the relay PT SLT PS Gs gt GG gt Cam JI Sen C Tone Off hook Enter 56 Enter relay number On hook 2 digits D e The relay will be switched off after a specified time period 1 3 28 External Sensor Preprogrammed extensions can receive an alert call from an external sensor eg security alarm connected to the PBX To answer a sensor call PT SLT PS Off hook On hook D e f you do not answer a sensor call within a specified time period the sensor call will stop Operating Manual 75 1 3 Telephone Features and Operation 1 3 29 FWD Call Forwarding FWD Call Forwarding FWD DND Settings Using Fixed FWD DND Button r FWD Call Forwarding You can have your incoming calls forwarded to a specified destination All Calls All calls are forwarded Preset extensions may also forwa
146. or other external device the confidentiality of that information becomes the responsibility of the customer Before disposing of the PC or other external device ensure that data cannot be retrieved from it by formatting the hard disk and or rendering it physically unusable Operating Manual WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICE CENTER WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH A GROUNDED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH A
147. or safety purposes this unit is equipped with a grounded plug If you do not have a grounded outlet please have one installed Do not bypass this safety feature by tampering with the plug Do not allow anything to rest on the power cord Do not locate this product where the power cord may be stepped on or tripped on To reduce the risk of fire or electric shock do not overload wall outlets and extension cords Do not insert objects of any kind into this product through its slots and openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on or in the product To reduce the risk of electric shock do not disassemble this product Only qualified personnel should service this product Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock Unplug this product from the wall outlet and have it serviced by qualified service personnel in the following cases a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product c If the product has been exposed to rain or water d If the product does not operate according to the operating instructions Adjust only the controls that are explained in the operating instructions Improper adjustment of other controls may result in damage and may require service by a qualified technician to resto
148. ot Eine mee verses E LEE 87 1 3 35 ICD GROUP FEATURES rere ee ege ee eee 88 1 3 36 ICD Group Features Call Log History for ICD Group 89 1 3 37 ICD Group Features Incoming Call Queue Monttor 90 1 3 38 ICD Group Features Log jmnlog out sek 91 1 3 39 ICD Group Features Log in Log out Monitor and Remote Control 93 1 3 40 ICD Group Features Manual Queue Redirection cccccccccccceesceeeeeeeeeceeeeeeeeeeeeeeeseess 95 14 Operating Manual 1 3 41 ICD Group Features SuperviSory EE 96 1 342 WIS Waiting sasisssrsisi insni aiaa niaiso ai inada wave TEN ARE aE eiia 97 TS 4S ION et ceclas re acs tea dees nant eieeecieeaas natnetassaiengese anaiasseseateansecaraaanteauss 99 1344 Off hook E 100 1 3 45 OHCA Off hook Call Announcement ssssesssseessesrreerrrreerenntertresstrrnsettrnnnnnnnnsnnnennne 100 1 3 46 HEEN 101 LSAT PagMan a E a eee a a Eai iE 102 U 103 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension 104 CSR ul lee Message nssr a aAA a Aaaa 107 NNEN 108 1 3 52 Private Network Features CLIP Calling Line Identification Presentation 109 1 3 53 Private Network Features CLIR Calling Line Identification Restriction 0000000 109 1 3 54 Private Network Features COLP Connected Line Identification Presentation 110 1 3 55 Private Network Features COLR Connected Line Identification Restriction 110 1 3 56 P
149. ot set cancel the DND feature at your extension However this feature is available if set through system programming e When making a call using an SDN button to a PDN extension with DND set this feature will temporarily be deactivated e When intercom calls are set to be handled differently from outside calls DND set cancel we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button will indicate the setting for either outside calls or intercoms calls but not both Note The DND icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button will not change the FWD or DND mode for intercom calls and outside calls separately IJF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons Operating Manual 65 1 3 Telephone Features and Operation DND Override The preprogrammed extension can call someone who has set the DND feature To call PT SLT PS D gt Dw om A L DND Tone Off hook Dial extension Enter 1 Talk number Switching FWD DND Status Using Fixed FWD DND Button Using a proprietary telephone PT you can easily switch the FWD DND status for outside intercom calls without clearing an
150. otely gt 1 3 59 Room Status Control A hotel operator can set a timed reminder for a room remotely Remote Wake up Call 1 4 3 72 Wake up Call 1 3 34 Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone This feature is also known as Pickup Dialing To store a phone number PT SLT PS Tone S gt GiGi gt D gt er lr Gei d een Off hook Enter 740 Enter 2 Enter desired Enter On hook phone number max 32 digits Enter CO line access number before outside phone number Operating Manual 87 1 3 Telephone Features and Operation To set cancel PT SLT PS C1 set J Ce Co Cancel C Tone v SS gt DL gt Off hook Enter 740 Enter 1 to set On hook or 0 to cancel To dial PT SLT PS en Off hook e To call another party dial the desired party s phone number before the preprogrammed a CH number is dialed e You should assign the intercom line as the seized line when going off hook Preferred Line Assignment Outgoing e Itis possible to increase the delay before Hot Line is activated through system programming This can be useful if you require more time after going off hook to dial another telephone number or extension number ISF Customizing Your Phone e 3 1 2 Personal Programming Preferred Line Assignment Outgoing Select the seized line when going off hook 1 3 35 ICD GROUP FEATURES An incoming
151. oup Incoming Call Distribution Group e Ifa call arrives while you are using the call log the call log display will be replaced with the caller s information e PG user Refer to Operating Instructions for PS e Caller information received with a call waiting tone from the telephone company will not be logged in the call log ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Call Log button or Call Log for ICD Group button 1 4 2 Call Log Outgoing You can redial using the outgoing call log Operating Manual 145 1 4 Display Features To call KX NT300 KX T 7600 While on hook Press Left Press Up or Down Off hook until desired number appears To call with the REDIAL button Display PT While on hook REDIAL REDIAL Press REDIAL to Press REDIAL Off hook display the outgoing until desired number call log appears d e System programming is required for this operation e This operation is available only for digital proprietary telephones with a display To store the caller s information in personal speed dialing Display PT When the desired party is displayed STORE Press STORE 146 Operating Manual 1 4 Display Features lt Operation Example Storing the caller s information in personal speed dialing gt Initial Display OCT 27 03 13PM THU PROG INFO RING MENU 1 Press ane Outgoing Call Log a wen Press e until desired
152. own well m Change the Display contrast level amp 3 1 2 Personal Programming want to distinguish the tones amp To distinguish the ringing tones for each CO ICD Group PDN SDN or INTERCOM button Digital proprietary telephone only 3 1 4 Customizing the Buttons The MESSAGE button light lit Another extension left you a message waiting indication while you were on the phone or away from your desk An SDN button on my extension does not work A PDN button is not assigned on the extension corresponding to your SDN button gt Create a PDN button on the desired extension IS 3 1 4 Customizing the Buttons Operating Manual 4 2 Feature Number Table 4 2 4 2 1 Feature Number Table Feature Number Table Numbers listed below are the default settings There are flexible feature numbers and fixed feature numbers If you change the flexible feature numbers fill in your assigned numbers new in the list for future reference Feature While dial tone is heard Default Additional digits New 1 2 1 Making Calls Operator Call 0 Automatic Line Access 9 outside phone no CO Line Group Access 8 CO line group no 2 digits outside phone no 1 3 1 Absent Message X750 To set 1 9 parameter A To cancel 0 1 3 2 Account Code Entry 49 account code outside phone no 1 3 4 Automatic Callback Busy Camp on Automatic Callback Busy Cancel 46
153. paralleled single line telephones do not ring No ring may be selected Change the setting to ring 1 3 48 Paralleled Telephone The telephone does not work using the personal settings or with other settings One touch dialing forwarding destination etc The extension line has been changed The previous telephone s settings have not been cleared m Clear the settings and then program your desired settings again ES 1 3 25 Extension Feature Clear 3 1 2 Personal Programming 3 1 4 Customizing the Buttons Operating Manual 4 1 Troubleshooting Problem Remedy My proprietary telephone does not have a feature button Some models do not have the feature button m Change a flexible button to the desired button IS 3 1 4 Customizing the Buttons m Enter the specified feature number instead of the feature button 1 1 1 Before Operating the Telephones A reorder tone is audible or Restricted is displayed The telephone is locked m Unlock your telephone 1 3 24 Extension Dial Lock 2 1 5 Remote Extension Dial Lock Toll restriction is activated gt Consult your manager An account code is required amp 1 3 2 Account Code Entry 1 3 67 Verification Code Entry 1 3 73 Walking COS cannot make an outside call using the One touch Dialing button or speed dialing A line access number was not stored m A line access number is required for ou
154. pes displayed at the top left of each operation The operations for Call Forwarding FWD Do Not Disturb DND Personal Speed Dialing using the feature number are not available However it is possible to enable these features at SIP Extensions if set through system programming The tones listed in 4 3 1 Tone are not available for SIP Extension users Tones or the tone types may vary depending on the type of telephone being used For example when you put a call on hold a specific tone for the SIP Extension may be heard or no tone may be heard Any number pressed while hearing a Busy DND Reorder tone such as the feature number to activate Automatic Callback Busy will be ignored The operations for SIP Extensions may differ from the steps in this manual and may vary depending on the type of telephone being used Trademarks The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Matsushita Electric Industrial Co Ltd is under license All other trademarks identified herein are the property of their respective owners Operating Manual Important Information 6 SAVE THESE INSTRUCTIONS SECURITY PRECAUTIONS In order to use the PBX safely and correctly the Security Requirements below must be observed Failure to do so may result in e Loss leakage falsification or theft of user information e Illegal use of the PBX by a third party e Interference or suspension of service c
155. proprietary telephone There are eight preprogrammed messages and one for your personal message 16 characters The selected message is shown on the display of your telephone Message no Message Example 1 Will Return Soon Gone Home At Ext Extension number Back at Hour Minute Out until Month Day In a Meeting OO O N ODO a AJOJN A message assigned for each extension Personal Absent Message To set PT SLT PS CZ Will Return Soon CZ cone Home aN be ES SES Ne gt G At Ext Extension no PP A CZ Back at Hour Minute E out until Month Day Off hook Enter 750 CEJ in a meeting gt gt ES D Eet Enter required number Enter On hook To cancel PT SLT PS en gt mw gt DI Off hook Enter 750 On hook 32 Operating Manual 1 3 Telephone Features and Operation D es Enter the desired value in the positions You must enter the correct number of characters C as represented by the using 0 to 9 or xX e The preprogrammed messages can be changed through system programming e To create your personal message Message no 9 refer to 3 1 2 Personal Programming 1 3 2 Account Code Entry You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration PT SLT PS SIP Extn CL
156. r extension as a headset e Operating Distance Please keep KX NT300 series IP PTs with connected Bluetooth Modules 3 m 9 ft 10 in or more apart from each other Also if a Bluetooth headset is in use near a KX NT300 series IP PT with a connected Bluetooth Module other than the one it is registered to noise may be heard Move away from the IP PT and closer to the one it is registered to to improve the signal e Noise Signals are transmitted between this module and the Bluetooth headset using radio waves For maximum distance and noise free operation it is recommended that the module is situated away from electrical appliances such as faxes radios personal computers or microwaves e Systems using the 2 4 GHz ISM Industrial Scientific and Medical band may interfere with this product Examples of such systems are cordless telephones wireless LAN Home RF microwave ovens and other ISM devices These systems may cause minor noise J J e For KX NT300 series users an ISF Customizing Your Phone e 3 1 2 Personal Programming Headset Operation Select the equipment to use e 3 1 4 Customizing the Buttons Create or edit a Headset button Answer Release Button Customized Answer and Release buttons can make using a headset much easier You can answer incoming calls or disconnect the line with these buttons Some DSS Consoles have fixed ANSWER and RELEASE buttons To answer m gt Press Answer Talk Op
157. r example if extension 101 is logged out but the user is at his extension and Incoming Call Queue Monitor shows that a call is waiting in the queue the supervisor extension can change the status of extension 101 to Log in The waiting call will then be automatically directed to that extension The following chart shows the flow of supervisory displays and access operations Operating Manual Initial Display JAN 31 08 10AM FRI PROG INFO RING MENU 1 3 Telephone Features and Operation 601 Sales Section EXIT LOG Waiting Calls Now Max Waiting Time ICD Grou EXIT N gt 739 gt extension gt a aw no Incoming Call Queue Monitor JAN 31 08 10AM FRI Date and time Floating extension number name of ICD group 00006 The number of queued calls 02 18 The longest queuing time SPRVS TOG EXIT Call Log History 09 10AM Monitoring starting date and time 00996 Total number of incoming calls 00131 Total number of overflowed calls Since JAN 29 Total Calls Overflow Calls Lost Calls 00039 The number of lost calls Average Waiting 01 06 Average queuing time EXIT CLEAR The lights of DSS buttons for the ICD group members indicate their Log in Log out status as follows OFF Out of the ICD group Green on Log in mode ready to answer calls Flashing green Log in mode not ready to answer calls Red on Log out mode
158. rd from their own receiving group Busy All calls are forwarded when your extension is busy No Answer All calls are forwarded when you do not answer the call within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension e Incoming calls can be forwarded up to four times e When using a SIP Extension you cannot set cancel the FWD feature at your extension However this feature is available if a forward destination is set through system programming destination RR e You can set your cellular phone as the forward destination e Boss amp Secretary feature The extension which has been set as the destination can call the forwarding extension e You can set the floating extension number of a voice mail group or the SVM card as a forward lt Example gt Call EP Forward CP Forwarding set destination extension 76 Operating Manual 1 3 Telephone Features and Operation To set cancel PT SLT PS SS gt DZ gt Off hook Enter 71 destination extension no D CO line gt outside access no phone no max 32 digits Enter destination extension number Or enter CO line access number and then outside phone number gt
159. re the product to normal operation e If the product has been dropped or the cabinet has been damaged f If product performance deteriorates Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak Operating Manual Attention e Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX e This unit should be kept free of dust moisture high temperature more than 40 C 104 EI and vibration and should not be exposed to direct sunlight e If you are having problems making calls to outside destinations follow this procedure to test the CO lines 1 Disconnect the PBX from all CO lines 2 Connect known working single line telephones SLTs to those CO lines 3 Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center e Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as
160. red direction The contrast or the volume level and the items will change as follows Navigator Key Jog Dial Volume Key Up Up Level increases Left V4 Si Right Level increases counter clockwise clockwise Left Level decreases Level increases Down Down Level decreases Level decreases r Examples The displays and the illustrations shown as examples are from a telephone connected to the KX TDE200 Operating Manual 19 1 1 Before Operating the Telephones Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used Icon Descriptions The following icons show you the feature availability notes and action to use the features CT This feature cannot be used with a single line telephone Ls See Programming for Related Programming if necessary CO D D en Seize a CO line One of the following e Press the CO button e Dial automatic line access number 9 e Dial CO line group access number and CO line group number D Off hook One of the following Lift the handset e Press the SP PHONE button e Press the MONITOR button To start talking lift the handset Press TALK button Press the Call button on the Doorphone On hook One of the following Press the hookswitch lightly lt Example gt account code Enter the account code
161. rivate Network Features TIE Line Access ek 111 EE Dialing A a A I E 112 1 3 58 Redial Last Number 112 det Room Stat s Control assire ea eerie ee ee eee eae 112 1 3 60 Self Labeling KX NT366 only REENEN 115 1 3 61 Speed Dialing E EE 115 1 3 62 Speed Dialing System E 116 1 3 63 SVM Simplified Voice Message ANNER 117 1 3 64 TAFAS Trunk Answer From Any Station 0 ccccccceeeeeceeeeeeeeeeeeeeeeeeeeseaaeeeeeneneeeeneeneeees 126 1 3 65 Timed Reminder eseeitesegegee genee eege Eege 127 1 360 Time SS sh pss sect eta nce decease een steele et ices 128 1 3 67 Verification Code Entry e egeiegzeeageudeee Edge Eege 129 1 3 68 VOICE MAIL FEATURES cos acs dase 130 1 3 69 Voice Mail Features LCS Live Call Screening 130 1 3 70 Voice Mail Features Two way Hecor AAR 133 1 3 71 Voice Mail Features Voice Mail Integration 134 N T UE 135 1 373 Walking COS srengen iann a E EEEa a Ea E OEE EDIE 137 1 3 74 Walking EXtenSiON EE 138 1 3 75 Walking Extension Enhanced cccccsccseecssccsecaeecaeeaeeeaeceecececeeeceeeeeeeeeeeeeseeeeseneeeess 139 13 76 Whisper OHCA eet 141 1 3 77 Wireless XDP Parallel Mmes ccvecsassateeinaneniaccdtaesstiendesacadenasceesaraseasdeieasenacickentemaishion 142 1 4 Display TT 143 1 4 1 Call Log Incoming BEE 143 1 4 2 Call Log Outgoing EE 145 TAS GEES 148 1 4 4 RE 150 2 Manager Cperatlertex ieeesegerersgtegeuusbegegeegesegb euCe eege eeEEENEREeE eege 155 2 1 Manager Service Features iiisicsis
162. rst To enter incoming call queue monitoring mode 6 Line Display PT ICD Grou NS gt ma D pp C Tone Off hook Enter 739 Enter ICD Group extension number Group Monitor On On hook To confirm the Call Log History 6 Line Display PT While the display is in incoming call queue monitoring mode JAN 31 08 13AM Since JAN 29 09 10AM 601 Sales Section Total Calls 00996 Waiting Calls Now Overflow Calls 00131 Max Waiting Time Lost Calls 00039 Average Waiting 01 06 EXIT LOG EXIT CLEAR Press LOG Confirm the Call Log History Operating Manual 89 1 3 Telephone Features and Operation To clear Call Log History 6 Line Display PT While the Call Log History is displayed Since JAN 29 09 10AM Total Calls 00996 Overflow Calls 00131 Lost Calls 00039 Average Waiting 01 06 EXIT CLEAR Press CLEAR UKE e If the accumulated data exceeds the maximum number that can be displayed 99999 Jd is shown on the display To reinitialize the display clear the Call Log History EE e For information about other supervisory features refer to 1 3 41 ICD Group Features Supervisory 1 3 37 ICD Group Features Incoming Call Queue Monitor An extension assigned as a supervisor supervisor extension can monitor the status of waiting calls to be answered in the queue for an incoming call distribution ICD group To monitor the waiting call s
163. rty While hearing a tone L Press HOLD Talk to the new party Disregard this step if both Press CO ICD Group parties are extensions PDN SDN or INTERCOM While hearing a tone Greg l hg C Tone Press Recall hookswitch Enter 50 Talk to the new party 48 Operating Manual 1 3 Telephone Features and Operation After talking to the new party second call you can disconnect 2 1 or hold 2 2 it and then retrieve the first call 2 1 To disconnect the second call and then talk to the original party During a conversation L On hook Off hook Talk to the original party INTERCOM Press CO ICD Group PDN SDN or INTERCOM PT SLT PS During a conversation GaGa Jo L Tone Talk to the On hook Off hook Enter 50 original party Operating Manual 49 1 3 Telephone Features and Operation 2 2 To hold the second call and then talk to the original party After holding it you can talk to the original party Then you can disconnect it and then talk to the new party again During a conversation L Db Press HOLD Talk to the original party Press CO ICD Group PDN SDN or INTERCOM Disregard this step if both parties are extensions gt Kh On hook Off hook Talk to the new party Press CO ICD Group PDN SDN or INTERCOM During a conversation Y gt m Le TEAN C Tone Talk to the Press Recall hookswitch Enter 50 original party
164. s 1 2 Basic Operations 1 2 1 Making Calls Intercom Call Operator Call Calling an Outside Party Intercom Call You can call another extension user PT SLT PS SIP Extn en Off hook extension no D gt k D 7 LU SDN Talk Dial extension number or press DSS or SDN The DSS button light shows the current status as follows Off The extension is idle Red on Your or another extension is using the line You have to press the SDN button once or twice depending on the mode of the SDN button For details refer to 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension To call using a directory refer to 1 4 3 Directories For quick operation If you are an operator or dial some extensions frequently DSS buttons are useful Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE button refer to 1 3 31 Hands free Operation Ss Customizing Your Phone e 3 1 2 Personal Programming Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 4 Customizing the Buttons Create or edit a Direct Station Selection DSS button 28 Operating Manual 1 2 Basic Operations Operator Call You can call an extension or a group assigned as the operator PT SLT PS SIP Extn Off hook Enter 0 Calling an Outside Party You have to seize a CO l
165. s The tables show you the characters available for each button Table 1 or Table 2 can be programmed Table 1 Standard mode Operating Manual 53 1 3 Telephone Features and Operation Table 2 Option mode 12 13 14 15 lt Example gt To enter Ann gt 6 5times FWD DND e To erase the character on the cursor press CLEAR a ren e To move the cursor to the left press ENTER gt e To move the cursor to the right press When entering two or more characters that use the same button consecutively e g G and I you must press this button or the FWD DND button after entering the first character e If the SELECT button is pressed the characters for each button will be displayed in reverse order e To toggle between Table 1 and Table 2 when using a KX T7600 series DPT press the leftmost soft button 54 Operating Manual 1 3 Telephone Features and Operation 1 3 15 Conference Conference Leaving Three party Conference Conference You can add one or more parties to your conversation To establish a conference call During a conversation L E EEN S C Tone phone no d ae TRANSFER Press CONF Dial desired Talk to the Press CONF Talk with or TRANSFER phone number new party multiple parties Seize CO line before dialing outside phone number During a conversation TRANSFER desired i TRANSFER J GT E gt L e k a Press T
166. s of the following features on your extension to the default settings with one operation Features Default Setting Display Switching Mode Automatic Hot Line Off Calling Line Identification Restriction CLIR Allow Calling Connected Line Identification Presentation CLIP Caller ID assigned on your extension COLP Preferred Line Assignment Outgoing Intercom Preferred Line Assignment Incoming The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Paralleled Telephone Paired SLT will ring Forced Answerback Selection Disable Operating Manual 173 3 1 Personal Programming Features Default Setting Live Call Screening Mode Set Hands free mode LCS Mode Set After Answering Stop recording Automatic Call Waiting On Manual Call Waiting Intercom Calls On Tone Call Waiting Tone Type Selection Tone 1 Absent Message Off Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Calls Off Outside Calls FWD N A Timer 15 seconds Call Pickup Deny Allow Headset Operation Headset off Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Waiting Off Timed Reminder Cleared To set gt LSISIr e AUTO DIAL AUTO DIAL
167. se a single line telephone which does not have the or keys it is not possible to access features that have x or in their feature numbers Tone You will hear various tones during or after an operation for confirmation Refer to 4 3 1 Tone Appendix Display In this manual you will see the display This refers to the display of a Panasonic proprietary telephone If your telephone is not a Panasonic display proprietary telephone the message will not be displayed If you use a Panasonic display proprietary telephone the display helps you confirm the settings Some proprietary telephones also give you easy access to features A message is displayed depending on the feature By pressing the corresponding button on the side or at the bottom of the display or pressing the Navigator Key you can access the desired feature Furthermore depending on the display proprietary telephone you can operate features or make calls using the display message Refer to 1 4 Display Features Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook Using a Navigator Key Jog Dial Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display Press the Navigator Key Volume Key or rotate the Jog Dial in the desi
168. ssage is gt gt dial key BESSE CG Berecord Press STORE or any Enter 0 or 1 while the greeting On hook dial key 0 9 x message is being played back To play back PT SLT PS D Th ti e Le za gt 2 CC Ca gt gt Off hook Enter 38 Enter 2 A confirmation CQ Clear gt tone is heard D CD Rerecord gt gt Enter 0 or 1 while the greeting On hook message is being played back a e This step can be omitted 118 Operating Manual 1 3 Telephone Features and Operation To clear PT SLT PS SS gt DIS gt Off hook Enter 38 On hook Recording a Greeting Message for Each Time Mode In addition to a normal greeting message you can record a specific greeting message for each time mode day lunch break night To record PT SLT PS day S gt Giga gt gt DH w C2 Lunch CG Break Off hook Enter 38 Enter 8 Enter the desired time mode D The greeting message L A is played back ER z C Tone dial key Record Press STORE or any message dial key 0 9 Example You have reached John am sorry am out for lunch right now Please leave a message A confirmation CO Clear gt tone is heard D C Rerecord Enter 0 or 1 while the greeting On hook message is being played back Operating Manual 119 1 3 Telephone Features and Operation To play back PT SLT PS day C Nighi CZ Lunch C Break Enter the
169. tatus 6 Line Display PT ICD Grou S gt Eaa Off hook Enter 739 Enter ICD Group extension number 08 13AM FRI Group Monitor On JAN 31 ees 601 Sales Section gt y Waiting Calls Now 00006 Max Waiting Time 02 18 On hook EXIT LOG SPRVS Confirm the status of queued calls If an ICD group has an overflowed call the display shows the status automatically 90 Operating Manual 1 3 Telephone Features and Operation e For information about other supervisory features refer to 1 3 41 ICD Group Features II Supervisory an 1 3 38 ICD Group Features Log in Log out You can control your status in an incoming call distribution ICD group When in the Log out mode incoming calls to the group will not ring at your extension When you return calls will again ring at your extension Default Log in Even if your extension is logged in you can have a specified time period wrap up time when you will not receive calls after completing a previous call This time can f gt be used for you to write a report and so on a Rg DI L a You can also manually select Not Ready mode to gt d temporarily leave an ICD group e la 8 k m a s a ki Not Ready s a Au ei 1 af 1 a ef I Ia BRB ep kamana D To set Log in Log out PT SLT PS ICD Group Incoming Call Distribution Group CO Log out SS gt DZ r Log in Off hook Enter 736 Enter 0 or 1 ICD
170. tension Network Direct Station Selection NDSS Used to access an extension connected to other PBXs in the network with one touch CTI Used to access CTI features Check in Used to switch the room status of extensions from Check out to Check in Check out Used to switch the room status of extensions from Check in to Check out Primary Directory Number PDN Used to make and receive both outside and intercom calls Secondary Directory Number SDN Used to show the current status of another extension call the extension and pick up or transfer calls to it Operating Manual 25 1 1 Before Operating the Telephones 26 How to Follow the Steps An example of system operation is shown below gt Calling Another Extension nnnnnnnnnnnn e Feature title Intercom Call PT SLT PS SIP Extn Operation steps AY x b L CG The description of the a E seeee icons are explained on Gi Icon Descriptions Off hook Dial extension number Talk or press DSS d e The DSS button light shows the current status as follows Off The extension is idle pn nnnnnnn Conditions Red on Your or another extension is using the line TI e To call using a directory refer to 1 4 3 Directories etc ee ee Hints e For quick operation If you are an operator or dial some extensions frequently DSS buttons are useful e Hands free Operation You can make an intercom c
171. tside calls ES 1 2 1 Making Calls 3 1 4 Customizing the Buttons cannot remember the feature numbers m f the feature numbers have been changed from the default values write the new feature numbers in the table in 4 2 1 Feature Number Table m Ask your dealer to change the feature numbers for easier use While talking to an outside party the line is disconnected The time limit has run out 1 1 3 11 Call Transfer 1 3 16 Conference Unattended gt Consult your dealer to extend the time limit if necessary Redialing does not function The stored number was more than 32 digits or an extension number CS 1 3 58 Redial Last Number cannot have a conversation using the Bluetooth headset m Make sure that the headset is properly registered to the module m Make sure that the headset is properly charged according to the manual of the headset m Remove the wired headset from the headset jack Priority is given to the wired headset when both are connected cannot register de register or confirm the ID of the Bluetooth headset m Make sure that the module is properly installed in the IP PT The personal computer and fax machine communication failed An indication tone may have interrupted communication 1 3 17 Data Line Security Operating Manual 193 4 1 Troubleshooting 194 Problem Remedy do not want to show my telephone num
172. uipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the wireless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the wireless telephone further away from the TV or VCR This will often reduce or eliminate interference Operating near 2 4 GHz electrica
173. ur Incoming Call Distribution Group 78 Call Forwarding FWD Do Not Disturb DND Both calls Button 23 175 Call Hold 36 195 Call Hold Retrieve 38 195 Call Hold Retrieve PDN SDN Button 106 Call Log Button 24 176 Call Log for ICD Group Button 24 176 Call Log History for ICD Group 89 Call Log Incoming 143 Call Log Outgoing 145 Call Monitor 39 203 Call Park 39 195 Call Park Automatic Park Zone Button Call Park Button 24 176 Call Park Retrieve 40 Call Pickup 41 196 32 168 195 32 169 35 195 47 203 24 176 210 Operating Manual Call Pickup Deny 42 196 Call Splitting 42 Call Transfer 44 Call Waiting 47 203 CALL WAITING FEATURES 47 Call Waiting Tone 47 52 Call Waiting Tone Type Selection 168 Call Waiting Answering from PBX 48 196 Call Waiting Answering from Telephone Company Call Waiting Automatic 168 Call Waiting Manual 168 Call To PDN Extension 105 Calling Line Identification Presentation CLIP Calling Line Identification Restriction CLIR Calling Line Identification Restriction CLIR Button Calling Outside Party 29 Calling Through DISA 61 Camp on gt Automatic Callback Busy CANCEL Button 23 Character Entry 53 Check in Button 25 177 Check out Button 25 177 CLIP gt Calling Line Identification Presentation CLIR gt Calling Line Identification Restriction CO Line Group Access 29 195 COLP gt Connected Line Identification Presentation COLR
174. ure Number CT eas sisacaceis isiccnacne se uteccandnceteiecanccesnsnetuas ddeesecsntaranasiecsanereviecressacenses 195 4 2 1 Feature Number TAGS ot eege 195 4 3 tel 204 4 3 1 TON E 204 MOEK ne ee radain sriain 209 Operating Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX Operating Manual 17 1 1 Before Operating the Telephones 1 1 Before Operating the Telephones 1 1 1 Before Operating the Telephones What Kind of Telephone Can Be Used You can use the following types of telephone with this PBX e Panasonic IP Proprietary Telephone IP PT e g KX NT346 or KX NT366 e SIP Extension SIP Hardphone SIP Softphone e Panasonic Proprietary Telephone PT e g KX T7636 e Panasonic Portable Station PS e g KX TD7690 e Single Line Telephone SLT e g rotary pulse telephone Which features are available depend on the type of telephone being used If you are using a Panasonic proprietary telephone with a special feature button such as L or a display Display PT or both you can follow the operation with the button or display messages for easy programming If you use a large display telephone e g KX NT346 or KX T7636 you can follow the displayed messages to use the features If your telephone does not have feature buttons and or a display you may operate the PBX by entering a feature
175. ure that each call is handled efficiently Computer PA Server Client Consult your dealer Operating Manual 3 4 In This Manual The following abbreviations are used APT Analog Proprietary Telephone Display PT Proprietary Telephone with a Display DPT Digital Proprietary Telephone IP PT IP Proprietary Telephone PS Portable Station PT Proprietary Telephone SIP Extension Session Initiation Protocol Extension SLT Single Line Telephone The illustrations of the PBX are based on the KX TDE200 The following icons are used frequently Be D Hints E Conditions CR Important Notice Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed for the following interoperability and compatibility with all devices and systems connected to this product proper operation and compatibility with services provided by telecommunications companies over connected networks NOTES This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones PTs single line telephones SLTs portable stations PSs and DSS Consoles For detailed information about
176. urns to the conference ISF Customizing Your Phone e 3 1 4 Customizing the Buttons Create or edit a Conference button 60 Operating Manual 1 3 Telephone Features and Operation 1 3 17 Data Line Security You can protect the line against audible notification tones such as a call waiting tone during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT PS C1 set Co Cancel Off hook Enter 730 Enter 1 to set On hook or 0 to cancel SS gt DL gt 1 3 18 DISA Direct Inward System Access Calling through DISA Calling through DISA When outside callers access extensions in the PBX a prerecorded message greets the caller and gives information about how to access an extension You do not need the operator s assistance You may be able to access system features or call an outside party with your password depending on the security mode Operating Manual 61 1 3 Telephone Features and Operation To call an extension From Outside Telephone PIN Personal Identification Number In No Security Mode Trunk Security Mode gt DISA D desired A phone no d extension no R B Tone amp DISA message Off hook Dial DISA Dial desired phone number extension number In All Security Mode J DISA lt e wenn
177. us EXIT CLEAR e eS m zt New is displayed for call logs which have not previously been viewed 01d is displayed for call logs which have previously been viewed To view the log information with the Call Log button Display PT While on hook Call Log Press Call Log until desired party appears To view the log information with the Navigator key KX NT300 KX T 7600 While on hook a on Press Left twice Press Up or Down until desired party appears 144 Operating Manual 1 4 Display Features To clear the log information Display PT While viewing the log information Call Log TRANSFER Press Call Log or Up or Down Press TRANSFER until desired party appears To call Display PT While viewing the log information Call Log D Press Call Log or Up or Down Off hook until desired party appears a e The Call Log button light shows the current status as follows SS Off No incoming call or you have already viewed the call log Red on You have missed calls to view e f your call is answered by another extension the caller s information is recorded in the logs of both your extension and the answering extension e You can lock your call log display by using an extension PIN Personal Identification Number so that you can prohibit access to your logged information Refer to 3 1 2 Personal Programming e You can also have a Call Log button for an ICD Gr
178. with the Navigator Key Up or Down instead of entering a number Operating Manual 171 3 1 Personal Programming To store the names and numbers in personal speed dialing personal speed S gt dialing no location no gt gt STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed dialing number or PAUSE Or press STORE location number 2 digits gt gt gt D Ka AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER max 32 digits or STORE max 20 characters or STORE PROGRAM gt gt D Press PROGRAM or PAUSE T e To enter characters refer to 1 3 14 Character Entry an 172 Operating Manual 3 1 Personal Programming To edit the names and numbers of personal speed dialing PROGRAM OC 41 0 gt G D gt personal speed gt gt AUTO DIAL dialing no location no STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed dialing number or PAUSE Or press STORE location number 2 digits To erase a number or character a ees E gt Cc Press Left or Right Press CLEAR to select a desired part AUTO DIAL STORE To insert a number or character Press ENTER or STORE KE gt number character Press Left or Right Enter a number or to select a desired part character It will be inserted in front of the selected part 3 1 3 Programming Feature Clear You can reset the setting
179. xtension is not available E e Ifthe called party uses a SIP Extension single line telephone SLT or portable station PS Voice calling is not available e This feature is not available when the called party s telephone is in the Voice Call Deny mode ISF Customizing Your Phone e 3 1 2 Personal Programming Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 1 3 4 Automatic Callback Busy Camp on If a dialed extension or a desired CO line is busy you can set the telephone to receive callback ringing e when a dialed extension becomes idle e when your desired CO line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ringing e For an outside call The line is seized e For an intercom call The called extension starts ringing automatically 34 Operating Manual 1 3 Telephone Features and Operation To set for both extension and CO line PT SLT PS While hearing a busy tone f GS C Tone y On hook To answer the callback ringing from an idle extension PT SLT PS While hearing a callback ringing N Ea L Off hook Talk To answer the callback ringing from an idle CO line PT SLT PS While hearing a callback ringing tsid s D L Off hook Dial outside Talk phone number D e If you do not answer the callback ringing within 10 se
180. xtension no GI access no phone no Max 32 digits gt m d Ge C Tone y Enter destination extension number Or enter CO line access number and then outside phone number Enter On hook Off Both features are not set Flashing red slowly FWD mode Red on DND mode or 0 to cancel ICD Group gt gt extension no Enter ICD Group extension number For Cancel go on hook directly after entering ICD Group extension number The FWD DND button light shows the current status as follows e The Group FWD button light shows the current status as follows Off No set Flashing red slowly FWD mode 78 Operating Manual 1 3 Telephone Features and Operation e The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below gt FWD gt DND gt Off 2 When in FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status allows you to switch the FWD DND status and set the FWD destination refer to FWD DND Settings Using Fixed FWD DND Button Note A FWD DND button customized button is always in FWD DND Cycle Switch Mode the mode cannot be changed e Transferred outside calls are also forwarded to the destination assigned
181. y 19 22 W Wake up Call Remote 127 201 Walking COS 137 201 Walking Extension 138 201 Walking Extension Enhanced 139 Walking Station gt Walking Extension 138 201 Warning Tone 206 Whisper OHCA 47 141 Wireless XDP Parallel Mode 142 202 Wrap up 91 Wrap up Button 24 176 Operating Manual 213 Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanter a Km 9 5 Carolina Puerto Rico 00985 http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic Communications Co Ltd All Rights Reserved PSQX4183ZA KK0607TKO
182. y FWD destination that was set previously To switch the FWD DND status for outside calls While on hook when in FWD DND Setting Mode FWD DND FWD DND The current FWD DND status for outside calls is displayed Press the fixed Press the fixed FWD DND FWD DND button button again to switch the status To switch the FWD DND status for intercom calls While on hook when in FWD DND Setting Mode ee The current FWD DND status ea gt C2 gt for intercom calls is displayed gt Press the fixed Enter 2 Press the fixed FWD DND FWD DND button button again to switch the status 66 Operating Manual 1 3 Telephone Features and Operation To set and clear FWD DND for outside intercom calls While on hook when in FWD DND Setting Mode CTT Outside Calls AUTO DIAL gt O p gt STORE FWD DND gt 2 Intercom Calls Press the fixed Enter 1 or 2 Press STORE FWD DND button CO FWD DND off AUTO DIAL gt gt CG DND on STORE Press STORE to set Enter 0 or 1 A confirmation tone will be heard This step can be omitted 1 3 20 Door Open A preprogrammed extension can open a door from the extension From a preprogrammed extension PT SLT PS H Zen gt DIE gt oono t Tome Enter doorphone On hook Off hook Enter 55 number 2 digits From any extension while talking to the doorphone PT SLT PS T C5 P On hook Enter 5 Operating Manual 6
183. y Override Deny 71 169 197 Extension Dial Lock 71 170 197 Extension Feature Clear 72 197 Extension Number Confirming Your Own 19 Extension PIN Personal Identification Number 73 170 197 External BGM 156 202 External Feature Access EFA 69 197 External Feature Access EFA Button 24 176 External Relay 75 197 External Sensor 75 F Feature Highlights 2 Feature Number Table 195 Feature Numbers 18 FLASH RECALL Button 22 Flexible Buttons 23 Forced Answerback Selection 168 FWD gt Call Forwarding 76 198 FWD N A Timer 169 FWD DND Cycle Switch Mode 65 79 FWD DND Setting Mode 65 79 FWD DND settings FWD DND fixed button 79 FWD DND status switching with FWD DND fixed button 66 79 FWD DND Intercom calls Button 23 175 FWD DND Outside calls Button 23 175 FWD AII Calls 76 FWD Busy 76 FWD Busy No Answer 76 FWD Follow Me 76 FWD No Answer 76 G G CO gt Group CO 23 175 Greeting Message SVM Recording 118 119 Group FWD Both calls Button 23 176 Group FWD Intercom calls Button 24 176 Group FWD Outside calls Button 24 176 Group Paging 199 Group CO G CO Button 23 175 H Handset Headset Selection gt Headset Operation 84 169 Hands free Answerback 82 Hands free Operation 83 Headset Button 24 176 Headset Operation 84 169 HOLD Button 22 Hold Call 36 195 HOSPITALITY FEATURES 87 Hot Line 87 166 198 Hurry up Button 24 176 Hurry up Transfer
184. y e Hang up V e Press the SP PHONE button Pee e Press the MONITOR button e Press CANCEL button ca Press the corresponding feature Talk button on the proprietary telephone L Enter the required number You will hear a busy confirmation desired no D Ge dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R Tone Ring Tone R B Tone Ringback Tone extension no Dial an extension number outside phone no Dial outside phone number Dial the telephone number Press any dial key 0 9 x Press the HOLD button on your SIP Extension 20 Operating Manual 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console they may have some of the useful feature buttons described below For a PS user refer to Operating Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Buttons on the PT Flexible Buttons Used to make or receive an outside call CO button or as a feature button Button assignment is required Refer to Customized Buttons for details SP PHONE SP PHONE SP PHONE Used for hands free operation gt E 2 o g 5 KI Ei e D m AUTO DIAL STORE Used for System Personal Speed Dialing or storing program changes o EL
185. you are off hook at that time you will hear an alarm tone If an outside call is not answered within a specified time it is automatically disconnected e For users of SIP Extensions Even if your telephone has a TRANSFER button you cannot use it to transfer calls Please make sure to use the HOLD button The transfer operation for SIP Extension users may differ from the steps in this section and may vary depending on the type of telephone being used Transferring to an Extension in the PBX To transfer During a conversation TRANSFER 2 DSS gt K gt GSO C C Tone Ka v Press TRANSFER Talk On hook Press DSS or dial extension number This step can be omitted During a conversation yf CL gt em FFA Press Recall Dial extension Talk On hook hookswitch number This step can be omitted 44 Operating Manual 1 3 Telephone Features and Operation SIP Extn During a conversation Ces gt e gt gt Dial Press HOLD extension number Talk On hook es Instead of going on hook if you press the HOLD button once or twice depending on the as telephone being used you can return to the held call and the call with the transferred party will be disconnected e When you are not at your desk or not in the office and receive a forwarded outside call for example on your cellular phone it is possible to transfer the call to an extension in the PBX by pressing desired

KX-TDE100 & 200 User Manual

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KX-TDE100 &amp; 200 User Manual

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KX-TDE100 & 200 User Manual