PCIe Expansion System User`s Manual
Contents
1. Staring Up Errori Bookmark not defined Shuning Dow n Rack Installations a CHAPTER VERIFY INSTALLATION Windows D Mac OS X E Expansion Sa ily 10 Apple System Profir n CHAPTER 4 INSTALL CARDS AND DRIVES Remove PCI Expansion Chassis Cover 13 Install 3 Party PCI Cards or Hard Drives 15 Instaling 3 Party PCle Cards 15 Instaling Hard Drives H system Should Be Up and Running 7 Finishing Touches 7 Hot Swappable Se Garde D Procedure for hot un pluoging a Phe pg in card H CHAPTER S CHASSIS MAINTENANCE General Chassis Cleaning z Hot Swapoabla Power Supply Optional 23 Cleaning the Air Fiter 24 CHAPTER TROUBLESHOOTING Table of Gortens T maama Locate the Problem 25 My Computer Can Find ha Pie Expansion Siam E When Netting Works 2 My Computer Hangs During Power Up E DEn 30 Support for Party Pcie Cards 2 Windows Enor Cages 2 CHAPTER7 HOW TO GET MORE HELP Frequently Asked Questions FAQ a Contacting Technical Support 34 Magma Debug Uy 35 Ges Ui 38 Returning Merchandise to MAGMA 38 APPENDIX A NEED MORE PCIE SLOTS Mutiple PCle Expansion System Configurations 39 Pan Out Ri eriy your origin 2 Daly Chaining o ety your configuran 8 Combinaton Configurators ia PCI e Card Conficts 45 Power On Sequence for Advanced Configurations 45 Troubleshooting Advanced Configurations 45 Finding the Problem Card 7 APPENDIX COMPLIANCE Fcc D Indu2. PCle Expansion System User s Manual Jain ExpressBox PCI Express to PCI Express Expansion Model EB7 Copyright 2007 Mission Technology Group Inc DBA Magma This publication is protected by Federal Copyright Law with all rights reserved No part d this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or lranseribed in any form or by any means manual electric electronic leciro magnetic mechanical optical or otherwise in whole or in part without prior written consent rom Magma Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable However Magma assumes no responsibilty for its use No icense is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice Trademark References Trademarks and registered trademarks are proprietary to their MAGMA Table of Contents PREFACE Advisories H Safety Instrucions iv When Working Inside a Computer iv Protecting Against Electrostatic Discharge v Rack Mount Instructions H CHAPTER1 INTRODUCTION General Specifications Pre Installation Information Parts List Tools Required tor instalation CHAPTER2 HARDWARE INSTALLATION Before you Begin Install PCI Express Host Gard Attach Power and Expansion Gables Recheck the Installation Applying Power Correctly
3. T clean this fiter follow these simple steps First power down the chassis and then remove the four screws on the ron panel with a Philips screwdriver Next open the taceplate and remove the foam fiter located behind the faceplate and clean it with a solution of warm water and mild dish soap Chassis front veko faceplate Filter Finally replace the titer and faceplate Secure faceplate with four Philips serews Tighten screws unti snug Tum on power to the chassis zent Seegen maama Chapter6 Troubleshooting Locate the Problem lt you are having trouble with the Magma expansion system verity that all cards are seated propery and all cables are connecied properly Be ure you tollowed the instructions in earlier sectons of his User Guide Always remember to power On and Off correctly when rechecking and esting your installation lf you are stil having problems try these simple froubleshooting steps My Computer Can t Find the PCle Expansion System When Nothing Works My PCle Card Dese Work The Magma PCle Expansion System is corectly displayed as a PCI standard Fer bridge Windows Device Manager and as a pe bridge MAC Appie System Profier When connected and functioning correctly this Expansion System wil be displayed as fallow gt Wf ttt E720 PCI express Rod Pot c 3858 PCI andad Pcro cT bodge rise Server adapter 2 mac Ii this is not what you see when you
4. Al PCI cards are susceptible to eiecirostate discharge When moving POI caras i best 1o cany ne card n ans statie packaging lr you nado ser a PCle card down be sure to place it ee Suriace For more formation see ZE WARNING High veltages are present inside the expansion chasse when the U s power corde plugged into an elec rical outet Disconnect he ower cora ram its source before removing the enchoaure cover Furing tne system power ott s 1e power one swich does not emovs power to components Hg volage 1s stil present CAUTION Before kuuching anything inside be enclosure meve to an ESD amp station and falow proper ESD procedures Falure to do o may E Za norton se aac Aqa berane Dernaye te Pree See W your Magma expansion chasis was not purchased diet tom Iga you must eck enaure tat doesn contain any re Installed PCI carde Check the rear side at he chasals to see it any PCI cards pe Ine siats i you See a PGI card you shouid Gorin e installaton sing instucions provided by yor dealer if no separate instructions are ayalable remove ne cover by using astuctons in Chenier 4 instal Cade and Drives Then remove fecal az normal 0 BEE Ge Hardware Instalanon F MAGMA Before you Begin The 400W AC power supply is auto switching This means that it wil automatically switch to match whatever source power you are using Since al products ship with a US Canadi
5. are independent of this siot Procedure for hot un plugging a PCle plug in card Given a stable system booted wih the Magma chassis an applet on the ight hand side of Ce start menu bar should appear depicting a card with a green arrow above il Double click on the applet A dialog should appear with the tile Safely Remove Hardware in the dialog wil be a list of devices that may be emoved irom the system Within this ist wil be the cards Currently plugged into the chassis Ta Ghapter 4 Instal Garda and Dives maama 3 Selecta device and click on the Properties button 4 lt the device is currentiy in the Magma chassis the location wil show Magma chassis x slot y Where x Identifies the physical Chassis and y identities the slot the device is plugged into Atter verifying that this is the device to be removed click on the OK button to close the new dialog 15 The properties dialog should close and the original Safely Remove Hardware dialog should remain Click on the Stop button of the dialog 6 A dialog with the tile Stop a Hardware device should appear Thi device is used to confirm thal the user wishes to siop ihis device Click on the OK button of the new dialog 7 After a briet period a pop up wil appear teling the user that the device may be removed salely and the device will be removed rom th list of the original dialog Press the Attention button that correspon
6. strips ER MAGMA Chapter 1 Introduction General Specifications The Magma 7 Slot PCI Express to PCI Express Expansion System Model E87 is a general purpose bus expansion chassis for the Peripheral Component Interconnect Express PCIe local bus The expansion chassis is fully complant with the PCI Express Local Bus Speciication This system consists of a PCI Express host card a 1 meter iPass cable a rack mount enclosure containing a 7 slot PCle expansion backplane a power supply and cooling fans Z EE GERE eer bu supply ad KUZ TT oe 7 EE Sep matze Before using the Magma expansion chassis you should pertorm the following stops inventory the shipping carton contents for all a the required parts Galher all of the necessary tools required for installation Read this manual Parts List The following parts are provided 7 slot rachemount expansion chassis T metar sll Pasa cable x on one ide one ainar Haleh PCI Express host card UE uek Siart Guide Y4 Tools Required for installation In order lo complete the installation of the Magma expansion system you wil need a Philips head screwdriver Z Chae Iniroduc lon MAGMA Chapter 2 Hardware Installation The following stops will guide you through the installation of your Magma expansion system Eectrostate Discharge ESD Warning
7. your email zeen How lo Ger Mora Heip MAGMA Magma Debug Utility Occasionally Technical Support may request Windows users 10 produce and email a Magma debug log file lo help them resolve your problem This file should be included as an attachment when submiting 2 Technical Support request at wi magma com suppot Locate a fie called dbgview exe on the Magma CDROM 2 Double cck on the file dbgview exe 3 While the dbgview screen is open locate and double click on a file called dump exe on the Magma CDROM 4 Switch back to the dbgview screen which is now filed with data 5 Save the fle and include it as an attachment when submitting a Technical Support request PE el wen eters rj a em Use the Save as type drop down arrow lo select a file type of LOG ape7 How to Ger More Hap 35 maama PCIScope Software Utility PCIScope is a powerlul tool for Windows users It was designed by a Germany company called APSoft This sofware utiity is a valuable resource to expiore examine and debug the PCI subsystem of your computer It was made to fit the requirements of the most demanding Users especially engineers programmers and system administrators land fo integrate all advanced Leer and toate into one product Please visit www asc de for more information about the capabilites of PCIScope and other ities offered by APSOt An evaluation version of PCIScope is available for download at nb You can pu
8. E Camis without bracketa may Nt ino comwerional PCI slats you run the fiak of damaging the PCI Express host card if you sot i into a PC Het Pleace ensure hat your host computer has PCI Express siots dnd sta the host card goly rio a PC Express siat For mare information on using PCle cards please reler to your computer s user manual or system documentation 2 Attach Power and Expansion Cables The 1 meter iPass cable Included with your Magma expansion chassis features a x4 connector n ane side and a x8 connector on the other eg 2 zm Dee Hardware Iostafanan 5 MAGMA CCaretlly position the expansion chassis so that the supplied expansion cable wl conveniently reach from the host computer to the connectors n the back of the chassis Then connect the x8 end of the cable tothe host card and the x4 end ol the cable Io the expansion chassis Connect x erd 10 Connect x erd t he chassis along wih he power cord the not card CAUTION Al cables attached tthe expansion chassis must be securely seh fastened When you hear a el tis propery secured I nl Securely connecied ne connectors may cause intermitent or lost NOTE 1 at all possible plug al power corda trom he expansion chasis nd your host computer bto a shared power stip preferably one Tat has surge and noise suppression ruin f Recheck the Installation Check your installation before powering up the Magma expansion eha
9. Magma expansion system attached Itt boots up OK without the Magma expansion system attached call Magma Technical Support i 1tt stil hangs the problem is in the computer and not with the Magma expansion system or the 3 Pary Pcie cards b Itit boots up OK without any 3 Party PCle cards installed try adding oniy one card and see if it boots up If boots up OK with one card in it shut it down n the proper order of course and swap cards Repeat this unti all cards have been tested ll they ali test OK then add them back one at a time until you find the combination that doesn t work or you are running fine Il you find a bad card call Technical Support lf you don t congratulations you fixed it li lt it stil hangs up ty a diferent card this one is probably bad or has driver problems If the second Ghasiar Troubleshootng 2 maama cards works troubleshoot the first card If the second rd also fais call Technical Support My PCle Card Doesn t Work The following flowchart describes a general approach to resolve PCIe card issues xane zee Congraatins Ney Gal Magma Tech carme cen Seppe at Sen SH H m Ghapter 6 Troubleshooting maama The following addtional steps might also help when the above troubleshooting steps fail to resolve your problem 1 Shut down the computer followed by the Magma ex
10. Speciation defines the bus as hierarchical where logical PCI to PCI Bridges PPBs may be used to add ck to the PCI bus hierarchy within a PCle switch Because hierarchies are organized systems arranged info dierent levels you n take advantage of this automatic organizing and layering lo expand the number of avaiable PCle slots beyond the number avaiable in your computer s motherboard You can easily add two or mare Magma expansion systems to your curent system in ether a fan out or daey chain configuration Each fof Ihesa configurations has advantages and uses To determine which ype af configuration you wish to use you should first understand a few basie face In a desktop computer the BIOS enumerates automatically behind togical PCI bridges In the Magma configuration the BIOS looks beyond the Host card to find any PCle cards installed in the expansion chassis behind a PCle swich The PCIe swich in tum emulates logical PRs The BIOS can then configure the cards and allocate resources Empty PCIe ots are ignored during eonf guraton 255 Plo buses to ently and congue a stalled PCIe tarde Tre 255 PCI bus int is actualy a treoreteal mamur The practical im s somewhat lower and difers om one system to another but anauia el be a tar large number 8 n thea your computer hou be abie 1o Wael across up 10 Tha desktop computer ne bus numbers tend o be lower 0 1 2 eta Once the BIOS a f niahed condgung e
11. an Standard 125V power cord you wil need to use a locally available power cord for non US Standard ower sources 1 Install PCI Express Host Card Begin the instalation of your PCI Express PCle host card by first powering down your computer Use the procedures for shutting down your operating system and shutting ell power to your system provided in your ovner s manual or system documentation The PCle host card is a halt hekght x8 PCle card mounted to a tul height bracket as shown below For low profile case applications you may need to change the mounting bracket fo the low praia bracket that shipped with your system This ls done by removing the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action Once the host computer is off and all power cords disconnected remove the cover and insert the PCI Express host card into a vacant x8 or x16 PCle siot by gently pushing the card unti it is firmiy seated Then secure the card to the slot with a mounting screw Notice thal the PCI Express slots are located at a greater distance trom the edge of the computer s mother board than are the standard PCI slats as Ilustrated in the fllowing figure Ghagiar2 Hardware Installaton MAGMA Pcie PCVPCLX PS YOU MUST ONLY INSTALL THE PCle HOST CARD INTO A PCI EXPRESS SLOT Only use carde WITH brackets This wil ensure that your PCle host E
12. atches the configuration of all fhe cards installed in your Mac Magma recommends that you install the system host card into a x siot in order do maximize throughput REECH MAGMA In this example the Magma host card is installed In slot 4 and appears as Intel PCL PC Bridge Card 1 your computer did not automatically prompt you to choose a PCI Express profila you can locate this utiily under System gt Library gt GoreServices gt Expansion Slot Utly app Apple System Profiler When using Mac OS X no addtional software or drivers are needed As Jong as you are using Mac OS X Version 10 4 or newer the operating system should automaticaly recognize the Magma expansion chassis Select About This Mac under the Apple Icon Seen Vegas maama Kewe Ue eene Then cick the More Info button gt click on the Devices tab you should see a pet bridge device sted under PCI as shown below Any PCle Cards you install in the expansion chassis wil appear behind the pekbridge device or Mena s Macek ho naerma Ee ne er CR d EE Ze fa Satan Ze Ge Ets Mac 08 105x It any of these devices are not displayad as shawn above you should hut down your system computer first then the expansion chassis and econnect the cables and the PCIe expansion host card lo ensure tha you have a solid connection Then restart the Magma expansion Chassis followed by the computer Next tr
13. ching the Load Resistor e System Should Be Up and Running Apply power to the Magma expansion chassis first then power up the computer Use the procedures detailed in Chapter 3 to confirm the card installations inthe Windows Device Manager or Apple System Profiler When everything is tunctoning ch your Windows Device Manager should look something like this for any given slo DEE E G KI sardar eet EP WAR PRION Server adapter 2 It you discover that any of your 3 Party PCle cards contains a exclamation you have a problem with that card Reter to Chapter 6 Troubleshooting for further guidance e Finishing Touches After your system is working properly replace any emply slots with slot overs and replace the host computer and the expansion chassis Last il you previously installed the rack sides PN RSLIDES XX Simpy insert the chassis rails into the rack rail slide it into the rack and snap lock it inlo position Deg sal Cards and Dives maama New technology allows you to remove your 3 Party PCle cards for maintenance or replacement without shutting the system down Each othe four PCle siots is controled by a Hot Button as seen below Simply press the bution corresponding to the slat you wish to power down hold the bution for a minimum of five 5 seconds and then release it The power has now baen removed frm that slot All other Cle cards remain uly functional as thay
14. cons tor w alanon on a Windows ot Mac computer as I The expansion chassis WAS te desh e computer When corecti wala there la no diference tthe Giperating system removable card or moat software Windows Error Codes lf you are having a problem with one of your devices and the Device status box shows a Windows Eror Code reler to the following list ot error codes for guidance DEE se Seng Troubieshootng MAGMA This code indicates that there ls a problem withthe N E Card driver K necessary contact the cars manutacturer for updated Sotware ior Hal elae Tals contac Magma Techs Support D assistance On Ihe Bridge lr you recaliva error code 12 on the frat PETTE PCI nage call Magma Techical Support On the Card This usualy means the memory VO or zem more fan has been alocateq Cal Magma Technical Suppor The driver for he PCle card is not Installed on your system Reinstate card driver folowing the manufacturer s Se ll hat Tals to fx he problem cali the card Tne POIe host card or expansion chassis are not working et Reinstall ne P le host ee try another PCle siot the error persists call Magma Technical Support Oter Codes For al oiher error codes cal On the PCI to PCI Bridge Magma Technical Support On the Card Card Manufacturer s Techical Support after Br venting at ne Nagma expansion system a inslalled propery T you ar
15. ds to the slot where the device is located 8 A green LED labeled PX PwrE where X corresponds lo the slot number wil begin doflash Note If by mistake you ve pressed the Button corresponding to the wrong slot immediately let go of the button and the LED will stop flashing and remain on otherwise continue to step 9 Aller 56 seconds the LED wil stop flashing and urn off completely Chapar Instal Garda and Dives 19 MAGMA Remove the card and replace it with a new one then press the button again Remove replace Taoaly me YO cara tat waa removed Yom a system wa be rep acod wit an dentea working card Repiacing at car wth d ne that has a diferent funchon or purpose may cause the system tran due to a mismatch nthe resources pre aocateq by te SE 10 The LED should start flashing again power should not be applied to this slot immediately press the button again and the LED will stop flashing and remain of otherwise go to step 11 11 After 5 8 seconds the LED will stop flashing and remain on After a brief period the new device will be recognized by the system and it should be added to the list in the Sately Remove Hardware dialog m Sen natal Garda and Dives MAGMA Chapter5 Chassis Maintenance Like all computer systems you will need to perform some routine maintenance tasks Some of these include making sure that the air ents in the chassis are clear of obstructio
16. e Card Conficts lf you determine that one PCle card is interfering with the operation of another card first iry reorganizing the cards on ihe motherboard Moving the cards around can change the order in which the cards are Configured by the system during power on This wil go a long way toward resolving module conflicts Power On Sequence for Advanced Configurations As previously stated in Chapter 2 Hardware Installation it remains necessary to power up ALL Expansions Systems BEFORE you tum on the computer This will ensure that your power on software can read all available buses and property configure all installed PCle cards Obviously the reverse also remains true for shutting your system down The computer must be shut off BEFORE you attempt to turn off your Expansion Systems Troubleshooting Advanced Configurations When trying to troubleshoot problems with PCle cards in a multiple expansion system configurations it is vital to correctiy determine the nature of the problem Theretore the fis task is 10 identily the card or chassis having a problem by using the Windows Device Manager oF Apple System Profiler Reter to the first part of this Appendix for more information on dentiving hierarchical Tevels in muliple expansion system configurations Probleme with 3 Party PCle cards might oly be traceable once you have idontified the expansion system containing the problem card Below is a flow chart offering a troub
17. e of a real Toll Road the more Toll Booths you have to crass even if it takes a nanosecond the longer it wil take you your data to get trom the PCle Card to the CPU and back again Under most circumstances the effect cannot even be detected However under other conditions t can be important to know about Append amp Need More Sai maama Fan Out For reasons deserbed in bulet 3 above we recommend using a fan out configuration when you need to add successive PCle expansion Systems to the host computer This addition to the PCI bus hierarchy is al the peer leval of other existing expansion buses thus adding breadth to the PCI bus hierarchy since these buses will be at the same hierarchical tevel wihin the system conf guration Yau must ensure that you hava the correspondia PCIe o Pole Expansion System ov chassis 10 connect min your host card Ta suppor your desired configuration In this configuration you have fewer Toll Booths to pass through theraore the latency s shorter however youve sacrifice another PCle slot trom the host computer which may not always be an option eer ts necessary 10 understand thal he mount of steny caused by PCle swith er a POleto PCI bige bult into some A Pany PCie cars is ee owen nanoseconds and wl not produce any v slble elect on most Systeme ll ls ony mentloned here because o certan Speaalzed contiguratone inaning unique PCIe cards w
18. e still having problems contact Magma Technical Support for more help Seet Troubleshooting 33 maama Chapter 7 How to Get More Help Frequently Asked Questions FAQ You can visit the Magma Technical Support FAQ pages on the Internet a Www magma com support Contacting Technical Support Our support department can be reached by fax at 858 630 2739 or by phone al 888 530 2511 Support is avaiable Monday through Friday 8 00 AM to 5 00 PM PT When contacting Magma Technical Suppor please be sure lo include the folowing information 1 Name 7 Serial number 2 Company Name 8 Computer Make j Phone Number 9 Computer Mode 4 Fax Number 10 Operating System and Version aaen 11 Makefdodel ot PCI cards in expansion chassis Model Number 12 Deta ed description of Ihe problem You can also visit our web site at nw magma comisupport For a quick response use the Technical Support and RMA Request Form available in the Support Section ofthe website Simply complete the form with all required information Please make sure that your problem description is suticientiy detailed to help us understand your problem Eor example Don say Wont boot up Do say Tried all the Slope nthe Troubleshooting Section and it stil wan t boot up For taster diagnosis of your problem please run the two utilty programs described in the folowing sections and Include the diagnostic fles they generate with
19. en Correctly seated in its connector you wil notice a firm resistance when you pull up gently on the card To keep the cards in pace secure them n the enclosure wih their retaining serews supplied wih the Magma expansion chassis E Dom EE VM ee Pie carda for use Inthe Magma expansion chassis Our best oe to you in tmas regara iz to inast on tul PCI Express Speciscaton comp ance rom your card and system vendors Cards and ystems shouid be at least ee 1 0 or better Conpiarce in your system mo erboard PCIe ar BIOS your best assurance that renhing wl instal and operate smoot Installing Hard Drives Ka Instating up to four 4 hard drives into your chassis simple using an optional Drive Cages PN RDRIVECAGE avallable trom MAGMA Each cage can held up to four 4 3 5 hard dives The cages mount into the hard drive areas in the chassis identifed by a in the previous graphic Each drive wil peed to be connected 1o a corresponding PCle controller residing in h of the 7 siots avaiable Once instaling a second hard drive cage you will no longer need the SV load resistor identities by a in the previous graphic lf the last hard drive is removed rom he system you should re install he load resistor for proper system operation Ga Tra Garda an Divs MAGMA SG must NOT BE TOUCHED unless the System has been shur ott for atleast 25 S minutes Use caution wnen tou
20. in Special software orivers The Iota number of logical buses that the data must pass tough COULD make a erence See Shaper 8 Traubiesnootina tor more intormanio If you suspect his could be an save win one ol your speciaty Pte carde Appendix A Need More Sais ar MAGMA Verity your configuration Before you start instaling your PCle cards refer to Chapter 4 Install Gards and Drives for more information you should confi that everyfing Ts in proper working order Refer to Chapter 3 Verity Installation for guidance in veriying the proper instalator of yout Expansion System For example the following image shows the dision within tha Windows Device Manager display beween Wo Expansion Systems connected in a Fan Out conf guration In this case each expansion chassis ofters only two slots o expansion EK JO IntelR PRO 100 XT Server Adapter 49 E PCI ardord PCO PCT bride Q RC sandard PCI to PCI tage G ATTO ExpressPCI adapter LAS H ATTO Phartom Devce lt SEAGATE STSL8452LW SCS Didk Device E trocar de 9 Pet stands PCO Pc bridge The folowing image shows the Apple Profiler display when a MAC has 2 Expansion Systems connected in a Fan Out configuration 2 Appendix Need Mare Sa maama Daisy Chaining Recognizing the typical insignificance of the performance variance between the Zen Ou and Daisy Chaining configurations the primary reason for using this one would be imitati
21. lal device pursuant lo part 15 ol the FOG Rules These unis are signed to provide resonate protechon against ham iarerence when the equipment Is operated e This equpent generates es and can radiate radio reqvency energy and if not nataled and used n Ss wah the inatucion manual may cause harmtulinterterence 1o adio ommunicalons Operation at ths equipment in a residential area ls Eat cause hal ilerterence in wnn case the user wa Be required to conect he erence al os own expanse This device complies wih Part 15 of the FCC Rules Operation is subject o ne lamng two conditons 1 hs device may not cause hail interterence and T2 his device must accep any Inlerterence recewved including irene that nay causa undesired operator Changes or modications not expressly approved by the party responsible or omplance could vid the ser a authrty 1o operate the equipment NOTE The assembler of a personal computer system may be required to dest me system anor make necessary mod icatlona a system s ound to cause havmfulinterterence or to be noncompliant wth e S Industry Canada This Glass A digilal apparatus complies wth Canadian ICES 003 Cet apparel num riqu de la classe A est conf la norme NMB 003 du Canada The productis described in this manual complies wih all applicable European Union CE directives Magma wil not retest or Fee systems or components that have bean reconfigured b
22. leshooting approach when multiple expansion chasses are involved Appendix A Need More Seis 4 maama Feed to defn WHICH chassis Remove zogen E NNN wt Sao Chamara H Yoo Seen ere eer Paerd A in ser Gude Rains veira Gs razen 242 Mute par n ter ee E een provers eck Windone Doves Derewin which ova Gr Sen Va Co mere 243 et vsin gudlance in EE Reto Acpents Ant User dude er rima on GE arr A 3 ard Append A froin Eia io Bci Export ee Append amp Need More Sa maama Finding the Problem Card Windows lf you need help to determine which PCle card or which expansion chassis has the problem you can right click on the card with the T And check the information contained in the Location field Kette DIE Dever ee Semer Le FOIS BIRCI b n 5 deke etn Look for the Errar Code in the box in the center of the Properties Window and then go to the Windows Errar Code section for information on how to resolve this issue mac It you have already reinstalled and reseated everything according to instructions in Chapter 2 and the PCI to PCI Bridge is stil not visible in the Apple System Proffer call Magma Technical Support Appendix A Nasa More Sais 97 APPENDIXB Compliance Foc NOTE This equipment has been tested and found to comply w h he Imis for a Class A dig
23. lifed experienced authorized electronics personnel should access the interior ofthe computer The power supplies produce high vellages and energy hazards which can cause bodily harm Use extreme caution whan instaling or removing components eter to the installaton _instuetons in Ihis manual for precautions and procedures I you have any questions please Contact Magma Technical Support WARRING QD sites ee esde e iyana as when ne Si paser ear E puge eto E Ri DAE te aptoncans Never modiy or remove the radiofrequency interference shielding from your workstation or expansion unt To do so may cause your instalation 1o produce emissions that could intertere with oiher electronic equipment in the area ot your system When Working Inside a Computer Before taking covers off a computer perform the folowing steps Tur of the computer and any peripheral devices 2 Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage 3 Disconnect any telephone or telecommunications lines from the computer DR maama In addiion take note of these safety guidelines when appropriate To help avoid possible damage to systems boards wait five seconds after tuming off the computer belore removing a component removing a system board or disconnecing a peripheral device om the computer When you disconnect a cable pull on its connector or on iis strain reliet loop
24. n and then tit the cover off Be careful to store the cover to avoid damage wile you are working inside tha chassis CAUTION When regiacing the enclosure cover be sure that te ont edge of n _ he over sides completely under n nont ip othe endosure NEE maama 2 Install 3 Party PCI Cards or Hard Drives Esch amp When instaling PCle carde or hard ves please ensure that the Seil on ne power supy label are not exceeded Seven 7 PCLX slots Daughter card w h the x4 PCl connector Fan assembly wth slot holdera tor fulHieng h cards wm 190 240V18 2A 50 80HZ Power Suppiy Drive bay used to mount up to seven 7 3 5 intemal hard dives sing 1 ar 2 ogtona Dek Drive Cages PN RDAIVECAGE SV Load Resistor Installing 3 Party PCle Cards When instaling 3 Party PCle cards into the Magma expansion chassis i makes no difference which PCle siot you place your ead in Usually that is determined by accessibiity and heat dissipation considerations as may be specified by the card manufacturer Deg esa Garda and was maama Install the PCIe peripheral cards following the card manufacturer s recommendations Some PCle card manufacturers recommend thal you install thair software drivers prior to installing the hardware li this is the case you should install their driver before you connect and power Up the expansion chassis Make sure that all Pe cards are fly seated in their connectors Wh
25. not on the cable isell Some cables have a connector with locking tabs If you are disconnecting this ty of cable press in on the locking labs before disconnecting the cable As you pull connectors apart keep them evenly aligned o avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned AREN WA xc nuner eee nepak Eleztrostatic Discharge ESD Warning A Elec rostatc Discharge ESD is te enemy ot semiconductor devices You shoul always take precautions to elimina any See from your body and ciolfing before touching any EEN card by ug an eetostae wt sap Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage fo components Magma sttonaly encourages you to follow proper ESD procedures which can include wrist straps and smock When servicing equipment You can also take the following steps to prevent damage trom lectrostaic discharge ESD When unpacking a static sensitve component trom its shipping carton do not remove the component s anti static packaging material unti you are ready lo install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or are grounded When transporting a sensitive component first place it in an anti static container or packaging Gm maama Handie all
26. ns and thatthe cooing alr rom the fans flows freely You wil also need lo check the foam fiter behind the front panel to ensure itis clean thus slowing for unrestricted air flow to the fans You should always keep an eye on all cables to make sure they are not damaged and are securely connected Occasionally you should remove the chassis cover and check for loose cards and remove any dust build up Ansys remember o power down your computer and he expansion System BEFORE you Rem to pertorm any maintenance tasks General Chassis Cleaning The environment where your Magma chassis is operating should be the determining factor as to how often you should perlorm a general cleanup of the chassis To perform a routine general clearing of your chassis you will need the folowing Can of compressed air proper distance 6 inches Catton Swabs Isopropyl alcoho Ani static wipes Warm water for fiter Dish soap for titer Do not use a vacuum because vacuums create ESD First ramave the four cover sorews with and the top chassis cover Steeg Capers Gester 2 maama Next use a can of compressed air from your local computer store to blow out any dust that may have accumulated inthe chassis fans Be sure to keep the can of compressed air about six inches from the paris being sprayed with air Pay paricular attention to th fans in the chassis D I and power supply because they are crtical
27. ons on physical space This could be the number d avaliable slois on the host computer motherboard or a lack of desk or rack space Paky o hain Configuration In the dalsy chain configuration successive PCIe expansion systems are added lo the end of the PCle expansion hierarchy which adds Leg to the Local Bus by increasing the number of Ihe logical PCI levels active in the system configuration Verity your configuration Before you start instaling your PCI cards refer to Chapter 4 install Carde and Drives for more information you should confirm thal everyifing T in proper working order Refer to Chapter 3 Verity Installation for guidance in varying the proper instalabon of your Expansion System NOTE Notice hat each Daisy Chained unit appears In the Device Manager Ine reverse order af na place in me contain DE maama Combination Configurations Depending on your business requirements and your physical space limitations you can add additonal Expansion System in mutip configurations such as these These combinations are only limited by the avalabilty of PCle slots both in the host and in subsequent chasses peee Se EI dib j ma em Obviously you wil need to keep an eye on your overall system s performance and maka any required adjustments in an incremental manner such that the end result is a robust expansion solution lt Appendix A Need ore Sai MAGMA PCl
28. pansion chassis Remove the PCle card displaying a problem Replace the problem card with a simple PCle card such as an Ethernet card that has drivers bult into the operating System Using this ype of card wil avoid ary future questions about drivers possibly being installed incorrectiy Tur on the Magma expansion chassis and then turn on the computer Windows 5 Next open the Device Manager View by Connection selection li ihe H is gone the problem is with the 3 Party PCle card forthe card drivers You should go to the Windows Error Codes section of this chapter fo loam how to troubleshoot using error codes It the H is still visible the problem may be with the Magma expansion system Please contact Magma Technical Support or further guidance andior a replacement produc Next open the Apple System Profiler and the 3 Party PCIe card s should now be visibie Chapare Troubleshooting 31 maama Support for 3 Party PCle Cards Magma will provide reasonable technical support to with 3 Party PCI cards However if you have varied a successtul instalation of the Magma PCle Expansion System as defined in Chapter 4 but experience diticuty instaling your 3 Party PCle cards e card manufacturer should be able to provide the best support PORTANT Tre Magma PCle Expansion System is designed to function exact like your desktop computer This meane that you should falow ne card makers ineiu
29. pansion system with a redundant power Supply provides you wih the abilty to easly replace a power module 1n the event o a fale ae Power zm ged ai Gi D oe The redundant power supply includes two hot swappabie modules that hare the power load requirements during normal operations Should fone module fall for any reason the power load willbe shite to the ther module and sound an audible alarm lira power supply talls an alarm will sound to alert you of the problem Press the square red button adjacent to the power supply lo stop the audible alert To replace a tailed power supply simply grab the handie press down on the release lever at the top of the module and pul Replace the faled module with a new one and tum on the power to the module using the power switch al the bottom of the module The power load wil again be snared between thase two modules rapers Ghassa Martenas 23 maama Tn order to ensure the zalety and eticiency of your expansion System 11s recommended trat you keep a spare power supp Modul o hand just in base Prete yoursel neepa spare me Dider your spare power supy mokle rom Magma Oo Cleaning the Air Filter The chassis is equipped with an air fiter that is easy to remove and gean To keep your chassis running at its coolest you should clean this iter regulary How often the fiter requires cleaning depends on environmental conditions where your Magma Expansion chassis is located
30. r return address on the shipping label when you return the item s or service Magma will return any product that is not accompanied by an RMA number Please note that Magma WILL NOT accept COD packages so be sure to return the product freight and dules paid Ship the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar San Diego CA 92126 USA lt is not required though highly recommended that you keep th packaging rom the original shipment of your Magma product However i you retum a product to Magma for warranty repair replacement oF dake advantage of the 30 day money back guarantee you wil need to package the product in a manner similar to the manner in which it was ceived from our piant Magma cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for the PCle expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a siuation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in Please call for n AMA number first ze Ghapier7 How to Ger More Heip MAGMA Appendix A Need More PCle Slots Multiple PCle Expansion System Configurations The PCI Express Local Bus
31. rchase an inexpensive license from APSoft for use beyond the evaluation period PCIScope has proven to be extremely useful when verifying and debugging configurations involving the Magma PCI Expansion Systems under any Windows platform PCIScope can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove usetul when debugging expansion chassis r PGI card problems 1t you are experiencing problems setting up your system you should run PCIScope before contacting the Magma Technical Support Group Wih the Magma expansion chassis powered up and connected to your computer load and launch the PCIScope application The PCIScope Program will be installed on your computer and a window simlar tothe fone shown below wil appear The example was taken from a Compaq Armada 7400 e Ghapier How lo Ger Mora Helo E ls FI You should save this data as a file on your computer Please include your name and date as part ofthe file name with an extension of bpd This file should be included as an attachment when submiting a Technical Support request al werw magma com suppart Ge How lo Ger More Hob maama Returning Merchandise to MAGMA lf factory service is required a Service Representative wil give you a Return Merchandise Authorization RMA number Put this number and you
32. rks check the computer s Device Manager or System Profiler to see Ifthe expansion system has been found It not found tr the troubleshooting steps for My Computer Gant Find the PCle Expansion System Ifthe expansion system ls visible but Fava probly yt resale The problem Seo Note above i hat fais go to Chapter 7 to get addtional helo e Seng Troubieshootng maama My Computer Hangs During Power Up lt your computer hangs while being turned on and you can t even start fallow the folowing steps to try to fix this problem Shut off the computer first and then the Magma expansion system and verify that all cards and cables are connected and seated correcty Reapply power first to the expansion system and then to the computer 2 lt t sil hangs and you have added one or more hard drives in addiion to several PCle cards ensure that you have not exceeded the power capabilities of the expansion system s power supply You can verily the capacity of your power supply by checking the label on the power supply li you are not certain about the power consumption of your peripherals it is best to remove them one by one stating with those you suspect of being most power hungry until the system powers up 3 lf you have removed all 3 Party PCle cards from the Magma chassis and it stil hangs try the following a Remove the Magma PCle expansion host card from the computer and tty booting up without the
33. sensitive components at an ESD workstation If possible use anti static lor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket Rack Mountinstructions Elevated Operating Ambient I installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to instaling the equipment compatible with the maximum ambient Temperature Tma Specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven Mechanical leading Circuit Overloading Consideration should be given to the connection ff tha equipment tothe supply circuit and the eflect that overloading o the circuits might have on overcurrent protection and supply wring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Paricular attention should be given to supply Connections other than direct connection to the branch circuit e use of power
34. ssis for tha first time Although the power supply has an over voltage protection device buit into it il may not iip in ime to fully protect a device that has been improperly connected or whose power cable has been damaged Ghaper 2 Hardware Installaton maama CAUTION QD T preche spravit win a poner ey bat saan adjusts 1o input voltages between 100 to 240 Vac A U S and Canadian 125 V power supply cord ls provided win this product sing ts product outside ot the 8 or Ganada please use locally een reviving Power conect Starting Up You must apply power ta the Magma expansion chassis BEFORE you power up your computer This wil alow the higher numbered PCT buses Inthe PCI bus hierarchy to be at a stable state when the host system issues ils master power on bus reset This wil also alow the Configuration code to recognize the PCI bus hierarchy and any geet devices There is an EEN switch on the front panel as well as an LED indicator o indicate power status Verily that the green power indicator is ON after pressing the but Windows Start Up As your Windows computer starts up you wil see a small message box pop up in the loner tight corner of the screen 1o alert you that Windows has found new hardware You are now ready to go No drivers are needed Now go to Chanter 3 Verity Instaltation MAC Start Up Apple MAC OS computers wil boot up without any visible indicators that
35. stry Canada 48 ce 48 Underwriters Laboratory UL D T Tane oi Gorens maama Preface i Five typos of advisories are used throughout this manual to provide helpful information or lo dei you to the potential for hardware damage r personal injury They are Note Important Caution Warning and Danger The folowing is an example of each type ol advisory IMPORTANT Used to indicate an important piece of information or special ip toe you NOTE Uses amply xan comment ed proces spe Soe Lee Sg nae weneyen GE D vo DANGER or STOP Used to indicate and prevent the following step from causing seriaus mut or Sgnficat data boss Disclaimer We have attempted to Ven most situations that may pose a danger warning or caution condition in this manual However Magma does not claim fo have covered all s tuations that might require the use ofa Caution Warring or Danger indicator Sos maama Safety instructions Always use caution when servicing any electrical component Before handing the Magma PCI Express Expansion chassis read the following instructions and safety guidelines to prevent damage lo the product and do ensure your own personal safely Reter to the Advisories section for ec conventions used in this manual including the distinction between Danger Warning Caution lmportani and Note Always use caution whan handingloperating the computer Oniy qua
36. the Expansion System is connected Go to Chapter 3 Verity Instalation Ga Feet maama Shutting Down BS DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY It can cause a system lockup and loss ot any unsaved data When shutting your system down it is recommended that you first shut down the computer correctly and gen power down the Magma expansion chassis to avoid computa lock up and patentia data loss Rack Installations Instaling the Magma EB7 chassis into an equipment rack has never been easier Simply attach one of Magma s optional Rackmount side site PN RSLIDES XX to allow you to mount the chassis in a computer ack and than simply slide the chassis in and out whenever you need to do work on or in it These sels come in various lengths to accommodate various racks Contact Magma for more information or to order a sel When ordering replace the XX in the part number with your required kit size 18 24 26 or 28 inches Ghaper 2 Hardware Installaton MAGMA CHAPTER 3 Verify Installation Windows To verily a successtul instalation on Windows find the My Computer icon and Ter on it Then select Manag from the pop up menu Next cick on Deviee Manage in the beet Computer Management window Finally cick on the View Menu and select View Devices by Connection Opan ACPI BIOS gt Open PCI Bus gt Click the sign se
37. to air movement and lo keeping your chassis cool Also spray the PCIe siots on the backplane and the chassis bay areas D I i you have mounted hard drive cages in one or Both of these areas be sure to Check for dust that can collect inthe space between the drives Next you can use anti static wipes to wipe down any open areas inside and outside ofthe chassis to remove any remaining dust or dit li you have dust or dirt remaining in any hard to reach area such as comers ff a fan blade you can use the cotton swabs dipped in Vente alcoho to gently rub the area dlean Lastly if the chassis was extremely dirty you can remove any installed a Party cards and wipe the PCle siots wih a sot bristle brush like a echt dipped in the isopropyl alcohol to gently clean each siot When finished blow the slots wth compressed air rom about six inches away until diy SS ent Ghassa Marianance maama di your chassis ls extremely dry and you would ike professional help with geting t clean you can contaci Magma Support for Instructions and costs on shipping ine chassis back or cleaning Finally lean the air fiter folowing the instructions later in this chapter When finished replace the cover and tum on power to the system Hot Swappabie Power Supply Optional In spite o regular performance of routine maintenance tasks some computer systems can experience hardware taures Fortunately your investment in a Magma Ex
38. to verify the instalation again as shown above If you are stil having problems contact Magma Technical Support at 858 530 2511 EE MAGMA Chapter 4 Install Cards and Drives This chapter provides information on how ta install 3 i Party PCle cards r hard drives into your Magma expansion chassis More detalis on the installation of individual cards are provided by the card s manufacture This chapter is provided as a simple guide to help you install your PC cards or hard drives in the chassis For the purpose of instalation the Magma expansion chassis functions exactly as a standard desklop computer chassis Always follow the manufacturer s instructions for instaling their card or hard drive on a desktop computer Pom EEN dr cards or hard drives However il you have verified a successful Mnataliaton of the Magma expansion system as defined in Chaser Za Sut experience E PCle carde oF Fara d ve tne car or arive manufactwrer shouid be able t9 provide the bes support 1 Remove PCI Expansion Chassis Cover Four 4 screws retain the cover on the expansion chassis Cover Serews Gene sal Carda and Dives 12 maama Remave all of these screws in order to open the enclosure Side the enclosure cover backward to disengage it from the guides at ne front ot the enclosure by firmly grasping the edges of the cover ip and puling the cover backward abaut 1 unti it clears the iront hold dow
39. trates a good uplink connection between the chassis and the host machine The rest of the LEDs light up depending on the Populated slot number In case LED H is OFF check the cable and verty it is properly connected Also verity ihe Magma PCI Express Host card is propery inserted inta the host computer siot In case any other LED is of ensure the respectiva card is functional and properly seated in its ExpressBox sot Dee Tech maama i the expansion system is stil not visible alter trying all o the above steps go to Chapter 7 to gel additional help Windows li the POL PO Bridge is now visible but contains a F exclamation in tront of i il has a problem that must be fixed To identity this problem right click on the line with the T and select Propartias from the pop up menu Hen ae Sene hate ores Resolve the identified problem or go to Chapter 7 to get additional help mac Go to Chapter 7 to get addtional help Seet Trou sshaoting a7 maama When Nothing Works The folowing troubleshooting steps will help you when the computer or chassis won t tum on ar nothing seems to work correctly NN lt k 2 gt au GE we Review Chapters 3 Veri natalaton and Sr E instal Caos and Dives aa necessary mi Se V the Magma expansion system and hat you KE e EEz ardis and their associated drivere as se lf it powers up OK but nothing wo
40. veral times unti your reach a PCI Express Root Pon wih a PCI Standard PCI PCI Bridge beneath it a raba 2 soc re Yaron der HEEN ZE EE EE WE BESCH Deeg e HE When installed correctly you will see eight PCI Bridges ports below your system s ER Ront port One uplink and 7 PCI o PCI bridges designated for 3 Party PCle cards installed in the chassis Da Veny Installaron MAGMA It everything is OK then the Magma expansion system installatign is complete You can now proceed to Chapter 4 and install your Party Cle Cards andlor up to eight 8 hard drives li however the installaton was unsuccessful you may nat see the PCI to PCI Bridge or it will have a small yellow d in front of it E d baal E7520 PCT Express Root Port CO 3599 E PCI standard PCI to PCI bridge Proceed to Chapter 6 for Troubleshooting installation problems MacOSX When using Mac OS X no addtional software or drivers are needed The operating system shouid automatically recognize the Magma host card and expansion chassis Expansion Slot Utility The following screen may be displayed the first time you tum on your computer withthe Magma EB7 installed Choose OK MacOS X is prompting you lo choose a PCI Express profile that maximizes the performance of your attached devices The Magma host card can communicate up to a bandwidlh of x4 to and from the expansion chassis and devices You should choose a profile that m
41. very ring ard kinin sources he Qperaing System siars loading and elvan be Pte ca oun be sue to connect and test them ons attra Ths w alow You 10 qulekiy resolve any connect or other sues ght at the stat DO NOT INSTALL any 3 Pary Pole cards ho any yarem unt ALL atached systems are working correct When adding more Expansion Systema 10 an SEN syster Appendix A Nesd More Sais 98 maama Most computers allow multiple logical bridges and thus PCI buses to be mech configured Some computers unfortunately place an arbitrary limit on the number of bridge levels that can be traveled during power on configuration Your Computer power on software should be compliant with the Cle bus specihcation 1 1 in order to effectively use a Magma Cle Expansion System For fan out and daisy chained system configurations where more than one PCle expansion system is being used you should count ali of the logical bridge levels to your most deeply nested PCI bus to determine the maximum number of bridge levels that must be traveled Exceeding this number may cause software configuration conticts even though hardware wise the PCle system is property configured For easier understanding a given PCI system should be Viewed as a Resource Toil road that runs from the computer GPU resource home though the Toll Booths the PCle switches and logical PCI bridges to the Resource Users ck Cards As inthe cas
42. very your instalation the following troubleshooting stops may help you lacate and resolve your installation issues without having to call Technical Support My Computer Can t Find the PCle Expansion System li the expansion system is not visible in your Windows Device Manager or your Apple System Prier at all you wil need to tum off your computer frst and then the Magma expansion chassis second and fest all cords and cables lo ensure you have everything connected correctly It everything seems to be connected mech and you are sure you have applied power eecht power up the expansion chassis fret and then the computer then try the following troubleshooting stops EE maama Check he DIP swich setings onthe Magma Host Card Double check that the PCle host card is seated correctly inthe right PCle slot Note that a physical x16 slot in length can eleciricaliy be connected as only x4 or less Therefore it is Important to consult your motherboard s user manual to venly the actual bandwidth supported by the slat The DIP switch must be set to the x4 postion as shown in tha above photo fr the chassis to work correctiy since the EB7 system supports only PCle bandwidths up to x4 Try moving the PCle host card to a diferent PGle slot Verity that all required ink lights on the back ofthe chassis are it A LEDs should be ON if al 7 slots are populated wih PCI Express cards The topmost LED on the le labeled illus
43. y customers Underwriters Laboratory UL Q 8 Magma PEBAA is UL Listed under file number Dee US 211209 211209 n e et Sege MAGMA HWERTEODI9 Geen D suchen Phone ien Fax 49 89 314 67 08 L t Geesen Cut ve rtec Wee
Download Pdf Manuals
Related Search