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1. VANS ATA TATATA ATATA TATATATA nn NIE NENII IDE INITAN E Clarity User Manual This is a controlled document Unauthorised access copying replication or usage for a purpose other than for which it is intended are prohibited All trademarks that appear in the document have been used for identification purposes only and belong to their respective companies Confidential i Clarity User Manual PF3020 Document Release Note Notice No Customer BSNL Project BSNL CDR1 Document details Version no Description Clarity User Manual Version1 0 Revision details Action taken Previous New page Revision description add del change page no no Change Register serial numbers covered The documents or revised pages are subject to document control Please keep them up to date using the release notices from the distributor of the document These are confidential documents Unauthorised access or copying is prohibited Approved by Authorised by Date Date Confidential ii Clarity User Manual PF2060C Document Revision List Customer BSNL Project BSNL CDR1 Doc
2. REF 17 2 3 Clarity Screen Elements 4 44 nennen nnne entere nnns entere nnn nnne 18 2 3 1 Colour AttriDbUtes eerte ege e te NE eR Mx en Ee Fa e ER 18 2 9 2 Hint rext Display CE 19 24 Working With RECOLS me 19 2 4 1 Navigating Through 20 2 4 2 Using the List of Values Search 22440 0 nne 20 2 4 3 Inser ng a New rr tr rH RR rH REL ER PHAR A ER EAR ME RE REC EE x EE ERST 21 2 444 Query Mo Records iier tee etate eae begun e ox 22 2 445 Usingithe do Bat be as gba ge EHE Fa 22 246 Records eee trit ire 22 2477 Deleting FIeCOIds i tite PHP a eR Ep 22 24 8 SAVING 22 2 4 9 Refreshing a Record 0 23 2 4 10 Identifying the Number of Records in Record 23 2 4 11 Navigating to the Next Field in the Same Record cccccececeesenceeeeeneeeeseneeeeessneeeessneeeseneeeess 23 2 4 12 Navigating to the Previous Field in the Same 23 2 4 18 Expanding a Comments
3. nennen nnne neret tenete 23 3 Inventory Managemelil crier eerie etre tees 25 3 1 DIL M 25 3 1 1 Greating Area Record ettet Deben dE Rae 27 39 1 2 Querying an Area Record ue ee ei IRR ES EUREN POLI RE E FERRE SER ERE Tab HEEL A RAN ee 30 31 32 Deleting am Area pedo a sido 30 3 2 31 3 2 1 Creating Location 33 3 2 2 Querying Location Details 204020 4 1 00 0100 1 00 00 entrent aei sine 33 3 2 3 Modifying Location nennen nennen nennen nnne nnne 33 Clarity User Manual 3 2 4 Deleting Location 34 3 3 Iudeis 34 3 3 1 Creating Network Elements ssssssesssseeeeeeeeeeneee nennen nnne nnne tnnt nnne n nsns 43 3 3 2 Applying Port Templates 45 3 3 8 Copying Network Element 45 3 3 4 Copying Card Records ssssssssssssseesee
4. 139 TABLE 32 FIELD REFERENCES FOR SERVICE 1 22 2201 143 TABLE 33 FIELD REFERENCES FOR SOP QUEUE 0 nennen nnn er 146 TABLE 34 FIELD REFERENCES FOR SOP QUEUE WORK FLOW MANAGEMENT 150 Clarity User Manual 1 Introduction This user manual provides an introduction to the Clarity application Clarity is the telecommunication industry s Operational Support System 055 business process automation company providing a pre integrated product and database that streamline the eTOM elements of OSS into a single suite The main components of the Clarity system used extensively for provisioning in this project are e Clarity System Connect It enables the integration of Clarity applications with third party BSS and OSS e Clarity Configuration Manager It models the end to end enterprise network of a service provider This network is used to provide services to customers It intelligently manages the complex configuration of a modern telecommunications network It also integrates with Service Manager Module in the Clarity product suite and allocates network inventory and capacity apart from recording infrastructure used by services for capacity and fault management e Clarity Number Manager Module It manages the creation and allocation of numbers across services suppo
5. 31 FIGURE 7 NETWORK 5 00 8 00000060 rtr n p s s p p p 35 FIGURE 8 NETWORK ELEMENT 65 2 nnn rr np prr prp rp 47 FIGURE 9 SERVER EQUIPMENT 50 FIGURE 10 MANAGEMENT 5 6 0004 0 1 2200111 1 nr tnn n n n p p 53 FIGURE IS ERAMES 55056 hed eoteiadecec ct duntad mercredi iubeat a 56 FIGURE 12 MANAGE SERVICE TYPES 4 8 0 820 01 66 FIGURE 13 NETWORK ELEMENT SERVICE TYPES 00 4 67 FIGURE 14 MANAGE NETWORK ELEMENT SERVICE 5 0 70 FIGURE 15 FRAME SERVICE 5 04 4 4 72 FIGURE 16 MANAGE FRAME SERVICE 75 FIGURE 17 NUMBER 0 76 FIGURE 18 NUMBE
6. Tes Actionable Nor Actionable 4 Service Order No ID Order Service T Pty Completion Dt Customer Taskname Work Group Employee Id Actual Start Status Stal TCS_DLLCC CREATE LANDLINE i 14 DEC 08 12 2 SURI IDENTIFY F EI 3 11 DEC 08 12 2 A NPROGRES la 0D0011077LLDEV SURI LANDLINE 21 DEC 08 17 31 SURI IDENTIFY FLLHYDGTSC DEC 08 17 4 18 DEC 08 17 4 INPROG RES 13 D 13 D o000111571SDND NORFORBI CREATE ISDN BRI 25 DEC 08 15 4 CNORFORDO IDENTIFY FLLHYDGTSC 22 DEC 08 15 4 INPROGRES 22 D O nh D B Ne n 7 Jl C Me 58 GENET 5 LLLI LLLI T LT IS 52 Lo LL es es Ss En Ge ised Start Date 11 DEC 08 14280 sed End Datel1 1 DEC 08 16 28 01 Status Date 1l DEC 08 122 Circuit 08415 200709 LANI Site HYDGTSCO1 Site 2 Figure 35 Tasks Field References The field names and description of the fields that appear in the Tasks tab are given below Note The fields in the Tasks tab are non editable Table 28 Field References for Tasks Field Name Field Description Select this radio button to display all actionable implementation tasks that Actionable can be actioned immediately because previous dependency tasks have been completed Select this button to displ
7. Indicates the standard to which this circuit complies e indicates ITU Aindicates ANSI Navigate Use the Navigate buttons to Zoom up or Zoom down to the bearers or tributaries of a selected circuit i Click Zoom Up to zoom up through the circuit hierarchy and view the bearers t for a particular circuit Click Zoom Down to zoom down through the circuit hierarchy and view the tributaries for a particular circuit Confidential 103 Clarity User Manual Field Name Field Description Display The buttons in the Display section of the Circuits tab are used to display the following screens Click Circuit Edit to display the Circuit Editing screen fa Click Network Element to display the Network Elements screen Click Spare Capacity Information to display the Circuit Capacity screen Reports The buttons in the Reports section of the Circuit Query screen are listed Use them to produce a report for the selected circuit t ick the Hierarchy Up button to view the Hierarchy Up report for the selecte Click the Hi hy Up button to view the Hi hy U t for th lected NI circuit 4 Click the Hierarchy Down button to view the Hierarchy Down report for the NI selected circuit Click the Circuit Design button to view the Circuit Design report for the selected circuit Click the Circuit Configuration button to view the Circuit Conf
8. 2 es Exchange Cel No Port Service Type LANDLINE 000 oy Network Elements T Location Index Exc Code Status In Service Date Manufacturer Model 5 01 ERE 0 001 ume 03 2008 DOT SHA E Lo ln i ofl gt Cards Slt Model Status x NA UNIT INSERVICE 4 m Ports Name Service Types Status 300 01 01 04 01 FLPP BSNL ISDN BRI ISDN BRI BSNL ISDN PRI ISDN COMMISSION A 300 01 01 04 02 FLPP BSNL ISDN BRI ISDN BRI BSNL ISDN PRI ISDN Pl INSERVICE um 300 01 01 04 03 FLPP_BSNL ISDN_BRI ISDN_BRI_BSNL ISDN_PRI ISDN Fi INSERVICE ly 300 01 01 04 04 FLPP_BSNL ISDN_BRI ISDN_BRI_BSNL ISDN_PRI ISDN Fi INSERVICE hz Mage See Types E Figure 13 Network Element Service Types Field References The field names and description of all the fields that appear in the Network Element Service Types tab are given below Table 11 Field References for Network Element Service Types Field Name Field Description Query Criteria NE Location This is a mandatory field where the physical location of the network element has to be entered Use LOV to select a value NE Type This is a mandatory field where a valid abbreviation for the network element type has to be entered Use LOV to select a value Exchange Code Confidential 67 Clarity User Manual Field Name Port Servi
9. 50 08415 20400 OUTDOOR D7 NOV 0 1 oo0020114LLNI O00009087LL 200045 CREATE LANDLINE 903 92 _ HYDGTSO 11 NOV 08 142 LLHYDGTSOC 08415 21800 OUTDOOR 08 08 1 D00020115LLNI 000009087LL 200045 LANDLINE ABHIS03 92 5 1 0 14211 50 08415 21800 OUTDOOR 08 NOV 08 1 O00020116LLNI 000009087LL 200045 LANDLINE ABHIS03 92 HYDGTSO 11 NOV 0 147 LLHYDGTSOC 08415 21800 OUTDOOR 08 NOV 08 1 000020122LLNI 0000091 12LL 1 2962 CREATE LANDLINE SURI SURENDER HYDGTSC 11 NOV 08 15 2 LLHYDGTSOC p2415 20002 OUTDOOR 08 08 1 O00020123LLNI 000009112LL 2962 CREATE LANDLINE SURI SURENDER HYDGTSC 11 NOV 08 15 LLHYDGTSOC 08415 20002 OUTDOOR 08 08 1 0000201 44LLN r 000009123LL 1 2964 CREATE LANDLINE SURI SURENDER HYDGTSC 1 08 163 LLHYDGTSOC 08415 20003 OUTDOOR 08 NOV 08 1 000020692 1000009652 1 SURI PCREATE PCO HELPM14 HELPME HYDGTSC 21 NOV 08 10 LLHYDGTSOC 08415 20010 OUTDOOR 18 NOV 0 1 oooo20788LLNI o00008904LL 2937 CREATE LANDLINE ANITHAD ANITHA D HYDGTSE 10 NOV 0 16 1 LLHYDGTSOC 8415 2040 0 18 0 081 7 Proposed Start 05 08 13303 gt Proposed End 08 08 15 Actual Start Created On 07 08 191Description zl Dail 081 Work Order Activities Sequence Activity Name Description Work Gro
10. CONSULTANCY SERVICES Experience certainty IT Services Business Solutions Outsourcing CDR1 Clarity Version 1 0 User Manual March 2009 BSNL Hyderabad India NIUN UNIN APATA NTIN Nn STA TIAMAT NUNI TAT IANTZNIENIANTANINIVNIVNIENIENIANDANINIVNIPNIPNIANIANINTNINIENIPNINID NIVNTANIVNTANTZNIPNTPANTANIPANTANTANIPNTPANTANIPNTPANTPANTPANTANTPANTPANTPNTPANTN VANS ATA TATATA ATATA TATATATA nn NIE NENII IDE INITAN E CONSULTANCY SERVICES Experience certainty IT Services Business Solutions Outsourcing CDR1 Clarity Version 1 0 User Manual March 2009 BSNL Hyderabad India NIUN UNIN APATA NTIN Nn STA TIAMAT NUNI TAT IANTZNIENIANTANINIVNIVNIENIENIANDANINIVNIPNIPNIANIANINTNINIENIPNINID NIVNTANIVNTANTZNIPNTPANTANIPANTANTANIPNTPANTANIPNTPANTPANTPANTANTPANTPANTPNTPANTN
11. Location T Index Status Container 2 a HYDGTSMDI MDF E FRAME j __ Ini 2 Frame Units Name Position Direction Status 01 02 03 EXC IN INSERVICE 0 1 02 05 INSERVICE ij Frame Appearances Position Us Service Types Status 001 VOICE LANDLINE ISDN PRI ISDN BRI LANDLINE _ INSERVICE 84 5 002 LANDLINE ISDN PRI ISDN BRI LANDLINE _ INSERVICE E fo 03 VOICE LANDLINE ISDN PRI ISDN BRI LANDLINE INSERVICE 004 VOICE LANDLINE ISDN_PRI ISDN_BRI LANDLINE INSERVICE Figure 15 Frame Service Types Field References The field names and description of all the fields that appear in the Frame Service Types tab are given below Table 12 Field References for Frame Service Types Field Name Field Description Query Criteria Frame Location This is a mandatory field where the physical location of the frame has to be entered Use LOV to select a value Frame Type This is a mandatory field where a valid abbreviation for the frame type has to be entered Use LOV to select a value Frame Appearance This is an optional field where a service type can be entered to filter the query Confidential 72 Clarity User Manual Field Description Service Type Query Click this button to find the frame based on the details entered in the query criter
12. Search Conditions Query Type C Customer C Manufacturer Filters 75 pum oO Altemate Name Network Element C Model Type Planned Cables Frames C NEType Commissioned 3 S 5 C Circuit Name C Locations Service Inservice Out of service Exec Code rea Service Order No etwork Element Type Network Element Location Index Customer Manufacturer Exchange Co oem Date Port Utilisat D T _ No of Network Elements Retrievedd 00 Cunent Row Figure 27 Network Elements Field References The field names and description of all the fields that appear in the Network Elements tab are given below Table 21 Field References for Network Elements Field Name Field Description Search Conditions Use the Search Conditions section to type a value and perform a query Search For Type the search criterion Query Type A query type has to be selected to perform the search activity Confidential 105 Clarity User Manual Field Field Description Note The information that is retrieved using the Network Element Query tab is always a list of network elements The Query Types are Alternate Name Retrieves the network element that uses the specified alternate name Cables Circuit Name Displays all network elements that are used by the specified circuit Excc Code Customer Displays all network elements that
13. Circuit Details Na 2001 12 LANDLINE Account Include Alana Check Tool Palette eu m ww o N Cornpliance Location A Location B Prefix index Inservice Deteli4Nov 2008 002 For Inter Ring bearers HYDGTSCO Out of Service Date a me Customer CCHTEO2 Telco DP Aend Address DP Bend Address Speed 3100 SSCA Ri Cust Nawe GCHTESTIN 7777 Circuit T mE Service 1d 000008702LLDEV Desi B Rind Service TypelLANDLINE Comments Cross Connections From Set Port Display Unreserved To Set Port Display Unreserved EZ XConnect aw ns Card Port Location ar Card Port DUMMYOUTREARDA 0 05 au m DUMMY OUT FRONT 04 YDGTS0001 001 DUMMY IN FRONT 04 PHYSICAL YDGTS0001 001 DUMMY IN REAR 04 Sa YDGTSM01 MDF 001 01 001 01 OUTJREAR 004 2 m JUMPER YDGTSM01 MDF 001 01 001 01 OUT FRONT 004 S HYDGTSMO1 1 MDF 001 01 001 01 IN FRONT 004 ES EIN YDGTSMO1 MDF 001 001 01 INJREAR 004 i YDGTSCO1 CDOT 001 1300 01 01 04 04 DI 11 Tributaries Bn Bearer Name Status Path Trb Trbut Status k 2 fem L L 383 1 3 398 Figure 23 Circuit Design Field References Confidential 88 Clarity User Manual The field names and description of all the fields that appear in the Circuit Design screen are given below Note The Bearers and Tributaries sections are n
14. Click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database 3 10 10 Copying Circuit Records A circuit record displayed in the Circuit Design screen can be copied To copy a circuit record 1 2 Navigate to the Circuit Design screen Query the required Circuit details Matching results appear 3 10 11 Note For details see Querying Circuit Details Click Tool Palette gt Copy Circuit The Copy Circuit screen appears Enter the number of copies you want to create in the No of New Circuits field Click Copy The new circuits are created and the names of these new circuits appear in the New Circuits list Click Save A message appears Your changes have been successfully saved Confidential 96 Clarity User Manual 10 Click OK The changes are saved to the database 3 10 12 Copying Circuit Cross Connections While creating or designing a circuit you can copy the cross connection definitions from an existing circuit record to the current circuit Note Cross connections can only be copied to a circuit with a Proposed status To copy a circuit cross connection 1 Navigate to the Circuit Design screen 2 Create a new circuit record or query the circuit record to which you want to add the cross connections Note For details see 3 10 13 Creating Circuit Detail Records Querying Circuit Details 3 Click Tool Palette gt Copy Xconnec
15. Enter a value forthe Account number Record 1 1 Figure 39 Customer Accounts 4 5 2 Services The Services tab of the Customer View screen displays all the services associated with the customer The task that can be performed using this screen is Viewing services provided To navigate to Services 1 Click Contacts on the Clarity homepage A dropdown list appears 2 Select Query Customer View The Customer View screen appears 3 Click Services The Services tab is highlighted Confidential 139 Clarity User Manual 2 Clarity International Clarity International DEV01 Microsoft Internet Explorer provided TATA CONSULTANCY SERVICES Leid Mid bid isst oasis sese Application Edit Contacts Inventory Provisioning Assurance Integration BSNL Clarity MENUITEM Help Window fac us stomer V Single Customer View Abbreviation Narne Type Status NTREO1 CNTREXTESTCentrex RESIDENTIAL ACTIVE 2 Customer Addiesses Services Service Orders Service Id Account Number Service Service Status Status Date Parent Service Id NE 14000004375 NDLINE ROPOSED 15 IAN 2009 0000097031 000004375 LAND INSERVICE n 15 IAN 2009 00000970401 14000004375 LAND INSERVICE 15 TAN 2009 00000971 1LLDEV 14000004375 INSERVICE 16 2009 Isl
16. Nodes This field is not used Area Code This is a mandatory field containing the area code associated with the location Use LOV to select an area code Note Contact Points Contact Persons Address Details and Customers at Location are sections of the Location tab that are not used Also Attach and View Files Costed Items and Other Names are buttons that are not used 3 2 1 Creating a Location Record This section is used to create a new Location or Site record To create a Location record 1 Navigate to the Locations screen 2 Enter details in the mandatory fields in the Locations tab 3 Click Save The changes are saved to the database 3 2 2 Querying Location Details This section is used to query the location records in the Locations screen To query a location Navigate to the Locations screen Click Query The screen enters query mode Place the cursor in the field where you want to enter the search criteria Enter your search criteria and click Query Matching records appear Hint Click Exit to cancel query mode 3 2 3 Modifying Location Details This section explains how to modify location details Note The value in the Location Site code cannot be modified after it has been used in the application To modify a location 1 Navigate to the Locations screen 2 Query the record that has to be modified Confidential 33 Clarity User Manual Note For details see Query
17. Note This is an optional field 13 Select the action type in the Action section It is set to Add Service Types by default Note If you select either Delete Service Types or Update Service Types the Delete Service Types sub section is enabled where you can further select the deletion criteria from the given options The default option is set to Delete from Ports Confidential 75 Clarity User Manual 14 Click Add Service Types Delete Service Types Update Service Types A message appears asking you to confirm the changes 15 Click Yes to save the changes Another message appears saying that the changes have been successfully saved 16 Click OK The changes are saved to the database Note The Errors section is populated if any errors occur while adding deleting updating Service types 3 8 Number Creation The Number Creation screen is used to create voice number ranges for specific service types It is also used to set the created range to Available status or delete the range just created Tasks that are performed using this screen include e Generating a number range e Setting number status to Available e Deleting a number range To navigate to the Number Creation screen 1 Click Inventory on the Clarity home page A dropdown list appears 2 Select Numbers gt Voice Numbers gt Create The Number Creation screen appears Ta Number Creation Number Creation Start Number End N
18. Prerequisites to proceed To view details under Request Data the input parameter values should be defined in the Service Orders screen Once the request is entered into SOP Queue Request Data displays all the input parameters names and their values corresponding to the request Note This tab can only be used to view all the input parameters and their values The Request Data tab is used for viewing the input parameter values To display all the input parameters names and their values corresponding to the request 1 Navigate to the SOP Queue Edit screen The Request Data tab is highlighted by default Value 5767 DIRECTORY NUMBER 24004998 5767 EQUIPMENT NO ig 20 3 14 1 oo ooo EE Sy Figure 43 Request Data 2 Click Query The screen enters Query mode 3 Query the Request Data by entering the ID in the Seit Id field under the SOP Queue section 4 Click Query The fields in the SOP Queue and Request Data sections are populated Confidential 149 Clarity User Manual Note i The Request Data section is populated with the details for the respective Request Ids ii Double click Query to view all the Request Ids 5 2 SOP Queue Work Flow Management The SOP Queue Work Flow Management screen is used to view the progress of service order provisioning requests based on the current status of the command You can also select a record and open it in t
19. Estimated Revenue This field is not used Account Manager Name of the account manager responsible for this account Account Details Confidential Click this button to view the Customer Accounts screen Note Customer Accounts Accounts contains the following fields The Customers tab is not used Customer Accounts gt Accounts Accounts Account Number The unique identification number of an account Status The status of the customer For example Active Account Manager Name of the account manager resposible for this account Sales Channel This field is not used Est Revenue The estimated revenue if an account is sales oriented Address The address of the customer Customer Accounts gt Accounts Contact Points Contact Type The preferred mode of communication with the customer For example Mobile Contact Number The contact number of a customer Contact Hours A convenient time to contact the customer 137 Clarity User Manual Field Name Field Description Availability The availability of the contact person For example Morning or Evening Customer Accounts gt Person Accounts Contact Name The name of the contact person Description The designation of the contact person Customer Accounts gt Alias Domain The domain of the contact person Alias The alias name of the contact pers
20. Ze Service Location Location Type Name E Record 1 2 Figure 40 Services Field References The field names and description of all the fields that appear in the Services tab are given below Table 31 Field References for Services Field Field Description Services Service Id The unique number associated with the customer s service Account Number The account number the service is provisioned for Service Type The type of service that is provisioned For example Landline Service Status The status of the service For Example Proposed Closed Status Date The date when the service was last modified Parent Service Id Clicking this button opens the File Attachments screen This can be used to attach files or view them for service details Attach View File Note This screen is non editable File Path The path where the service order is saved Confidential 140 Clarity User Manual Field Field Description File Name Name of the file with which it is saved Attach File Clicking this button takes you to the location where a file is saved View File Clicking this button enables you to view a service order by displaying the file Services Attributes Service Attributes Name Names of all the attributes configured for the service type Value This field displays the values of the respective attri
21. 1 Querying a Record To query a record 1 Navigate to the Server Equipment screen Note The Server Equipment screen is in query mode 2 Type the search criteria in the relevant field in the Server Equipment section 3 Click Query Matching records appear 3 4 2 Adding an RSU to an MSU This section describes how to add an RSU to an MSU Note i The records in the Server Equipment section to which RSUs are added are treated as MSUS ii This procedure is same for adding an ANRAX and adding an DLC To add an RSU to an MSU 1 Navigate to the Server Equipment screen 2 Query the required server equipment record Matching results appear Note For details see Querying a Record Confidential 51 Clarity User Manual 3 Select the relevant record in the Server Equipment section 4 Type the values in the mandatory fields of the Exchange Equipment section 5 Click anywhere on the screen to automatically populate the other fields in the Exchange Equipment section 6 Click Save A message appears Your changes have been successfully saved 7 Click OK The changes are saved to the database 3 4 3 Deleting an RSU This section describes how to delete an RSU from the Server Equipment screen Note This procedure is same for deleting an ANRAX and DLC To delete an RSU 1 Navigate to the Server Equipment screen 2 Query the required server equipment record Matching results appear Note For details see Querying a Rec
22. 108 FIGURE 29 SERVICE ORDERS 110 FIGURE 30 FRAMES e 113 FIGURE 31 WORK GROUPS 117 FIGURE 32 EMPLOYEES ette tea Ce on a a 119 FIGURE S35 INBOX C 122 259 123 FIGURE 35 22 05 dta gen Pa Th ae eV esc vtta Ten 127 FIGURE 36 WORK 04 000040 130 FIGURE 37 CUSTOMER 0 s n s s p p prp 134 FIGURE 38 5 erererererererernr nr rns rer 135 FIGURE 39 CUSTOMER ACCOUNTS cccscctsccsensescccncstsasssnessecansetesadcausteccnehbasseevastacenesvantecetensacnceveadeaasenecens 138 FIGURE 40 SERVICES EE A 139
23. 3 10 6 Copying Circuit Cross Connections 96 3 10 7 Deleting Circuit Records c iiti itii t reete eR ERE EUR sini D CAR ERE DERE UE 97 Billy GOneric Query EE 98 3 11 1 ee E 100 3 11 2 Ma DIS 104 Confidential o Clarity User Manual 3 11 3 GL oni EE 107 3 11 4 fiue c M 110 3 11 5 Hr 112 4 Order Management coe t n niece a rei eo can LE E ERI EE 116 4 1 Work Groups Definition nennen neret nennt ntes 117 4 1 1 Viewing Work GroUups esessesesseseeeeeeneenen nennen nennen nent nnne nennen nn entre itn eene ntn sentent ennt 118 4 2 Employes 118 4 2 1 Viewing Employees 120 4 3 121 CSS WORK Ordes EP 122 4 3 2 VaSKS Dn S G X 126 4 4 E 129 4 4 4 Viewing the Work enne nnne 133 4 5 ei nrmul me 133 ALD reor 134 MEEI e HR 138 425537 SService Ordefs uicem ette ratione tr dete emtttesttetete rud etse eric te
24. ALLOCATED 18 DEC 2008 STANDARD 000008434ISDNPRID 0841 5 200155 8 2008 HYDGTSCO 0841 5 ALLOCATED 18 DEC 2008 STANDARD o00008434ISDNPRID 0841 5 200155 OV 2008 8415 RESERVED l amp FER3X9 STANDARD foomeaslipev _ ___ IEDEZAES STANDARD fooomemewLDEV HDG 08415 QUARAN TINED 16 FEB 2009 STANDARD 000008437PCDEV HYD 1 08415 I 18 DEC 2008 STANDARD 000008440 EV o Ports Number Detail Figure 19 Number Management Search Field References The field names and description of all the fields that appear in the Number Management Search tab are given below Table 14 Field References for Number Management Search Field Name Field Description Number Management Search Status The status of the number for example Available Reserved Use LOV to select a value Status Expiry Date The date on which the status of the number will be set back to Available Switch Code The Switch Code associated with the number Use LOV to select a value Service Type The Service Type associated with the number For example LANDLINE Use LOV to select a value Service Prty The Service Priority associated with the Service Type STD Code An STD code associated with the numbers Use LOV to select a value Redirection Number This is a numeric field for the pilot
25. Costed Items Other Names Figure 6 Locations Field References The field names and description of the fields that appear in the Locations tab are given below Table 6 Field References for Locations Confidential 31 Clarity User Manual Field Field Description Location Details This is a mandatory field for the name that identifies this location The naming conventions that are to be followed for different component locations while entering values in the Name field are Naming Convention Description Example Network Element The length of the location name has to be nine characters The first three signify the SSA the next three signify the exchange the seventh signifies the Switch type and the last two signify the index of the switch The location name for the only CDOT switch at Ghatkesar exchange that belongs to Hyderabad SSA would be HYDGTSC01 Note The area code must be same as the location name The switch area code must have exactly one NE location name has to be 15 characters The first three characters signify the SSA the next three characters signify the exchange the next four characters signify the index of the pillar and the last five characters signify the index of the DP MDF The length of the The location name for Name location name has to be the only MDF at nine characters The Ghatkesar exchange first three characters tha
26. FIGURE 1 SERVICE ORDER Sismo 143 42 SO POQUBUE E DIT A 146 FIGURE 43 REQUEST DATA 148 FIGURE 44 QUEUE WORK FLOW 149 Clarity User Manual List of Tables TABLE 1 TOOLBAR ICONS se 16 TABLE 2 USING SHORTCUT 17 TABLE 3 COLOUR 18 TABLE 4 WILD CHARACTER SEARCH 21 TABLE 5 FIELD REFERENCES FOR 5 26 TABLE 6 FIELD REFERENCES FOR LOCATIONS sse e 9 31 TABLE 7 FIELD REFERENCES FOR NETWORK 5 35 TABLE 8 FIELD REFERENCES FOR SERVER EQUIPMENT es ne eene nennen nennen nnns sss 50 TABLE 9 FIELD REFERENCES FOR MANAGEMENT SYSTEMS emen 9 53 TABLE 10 FIELD REFERENCES FOR 56 TABLE 11 FIELD REFERENCES FOR NETWORK ELEMENT SERVICE TYPES eR 67 TABLE 12 FIELD REFERENCES FOR FRAME SERVICE 72 TABLE 13 FIELD REFERENCES FOR NUMBER 76 TABLE 14 FIELD REFERENCES FOR NUMBER MANAGEME
27. Models reference screen in the Clarity Operations Manual Select the status from the dropdown list in the Card Status field Click Save A message appears Your changes have been successfully saved Click OK The card slot record is saved in the database Creating Port Records Port records are created in the Port Details and Additional Port Details sections of the Network Elements screen Ports can be added manually or using a port template To create a port record 1 2 Confidential Navigate to the Network Elements screen Query the required network element record Matching results appear Note For details see Querying a Network Element Select the card slot record in the Card Slots section Click Port Details 44 Clarity User Manual Click Insert The screen enters insert mode Enter information in the Parent Ports section Click Additional Port Details and enter any additional details for the port Click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database 3 3 2 Applying Port Templates Prerequisites to proceed A breakdown must exist before you can apply a port template You should build the templates up from the lowest level of the Parent Child Hierarchy The Network Elements screen can be used to create and apply port templates This section describes how to apply a Port Template to create ports automatically Use the Add Ports from
28. Notification EE i a Number Address Preference a pu OD PILLAR2 WG FOR GOWRELLI HYDGRI61431 0D SUBLOCALITY WORKGROUPFORSUB N HYDGRL OD OUTDOORWORKGROUPFORGOWRE N HYDGTsO0001 OD PILLARI WGFORGHATKES amp REXCHA N H HYDGTs0002 OD PILLAR2 WG FOR GHATKESAREXCHA N 07561431 sublocaliy workgroup for Ghatkesar Xg HYDLFCHAODO Chaminar Outdoor DEDI HYDLLCHAODO Chaminar Outdoor DEDI HYDLLRJNODO Rajendra Nagar RSU Outdoor DE1 0 ODR Korapally MSU Outdoor MED BSNL OD Medchal Otdoor MED BSNL RSU OD MedchalRSU OD MED RSU IMEdchal RSU Outdoor T AMPT OD Outdoor WG for ameerpet 4 114 14 14 14 4 4 1 Work Group Constraints Work Group Class Work Group Enter a walue for Work Group Name Record 1 15 Figure 31 Work Groups Definition Note This screen can only be used to view work groups Field References The Field Names and Description for all the fields that appear in the Work Groups Definition screen are given below Confidential 118 Clarity User Manual Table 25 Field References for Work Groups Definition Field Field Description Work Groups Name This is a mandatory field that contains the name of the work group Description This is a mandatory field t
29. Order Details to display the Service Orders screen in the EN context of the selected record Note A record must be selected to open this screen Fields buttons marked with are not used All the fields marked with are non editable and auto populated Searching for Service Orders Based on Different Criteria To search for service orders 1 Navigate to the Service Orders tab Select a query type in the Query Type section Type the valid search criteria in the Search For field in the Search Conditions section Note Use the Filters section to refine the results 4 Click the search icon in the Search Conditions section Matching records appear 3 11 5 Frames The Frames tab is used to search for various frames based on the search criteria provided The task that can be performed using the Frames tab is Searching for frames based on different search criteria To navigate to Frames 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Query Generic The Generic Query screen appears 3 Click Frames The Frames tab is highlighted Confidential 113 Clarity User Manual Frames Search Conditions Query Type Filters V Spare OOO en C Altemate Name C Network Element Frame Type Planned Cables Frames Product Type Commissioned T Display EPY ee Locations goce V Inservice Out of service E C Customer C Manufacturer Service Order No Frame Co
30. Template screen for this procedure To apply a port 1 2 8 9 Navigate to the Network Elements screen Query the required network element record Matching results appear Note For details see Querying a Network Element Select the network element record that requires ports Click Create Ports The Add Ports from Template screen appears Select a Port Breakdown Template in the Port Template field using the LOV Enter information in the Port Slot Number Select the checkbox for Use Prefix and enter information in the adjacent field Click Add Ports The ports are added to the Parent Ports section Click Save A message appears Your changes have been successfully saved 10 Click OK The changes are saved to the database 3 3 3 Copying Network Element Records The Copy Network Element screen is used to copy the current network element settings to another location To copy a network element record 1 Navigate to the Network Elements screen 2 Query the required network element record Matching results appear Note For details see Querying a Network Element 3 Click Copy Network Element The Copy Network Element screen appears Confidential 45 Clarity User Manual 4 Select a location using the LOV in the Copy Network Element screen 5 Click Copy Network Element A message appears Network element was successfully created Do you want to save the changes 6 Click Yes A message a
31. This is an optional field for the fax number of the employee Email Address This is an optional field for the employee s email id Email Password This is an optional field for the password for the employee s email id User Access Details This button is used to grant acess to employees to perform specific tasks Authorised system administrators have the right to define access permissions granted to the employee to add modify or delete this data Copy Employee Details This button is used to copy details like work groups visibility and roles of one employee to another employee s profile Disable User This button is used to terminate access by populating the end date for employee access Work Groups gt Employee Work Groups Work groups to which the employee is affiliated LOV is used to select the Work Group value The class of work group that the employee belongs to You can select from Work ork Group Class Service Orders and Work Orders using the LOV The status of the work group the employee belongs to For example Status Active The dropdown list is available to select the values Note The status can be updated only by admin user This is a mandatory field for the sequence number to indicate whether this Sequence is the one and only default work group for an active employee for a work class By convention the sequence number 1 is the default work group Work Grou
32. a mandatory field for the type of service available in the selected area Use LOV to select a value Service types are set up in the Service Definition reference screen Work Group Name This is a mandatory field for the name of the work group assigned to carry out work for the select service type Use LOV to select a value Work groups are set up in the Work Groups screen Work Group Type This is a mandatory field for the type of work carried out by the work group Use LOV to select a value Work group types are set up in the Work Group Types reference screen All fields in the section marked with are auto populated and non editable 3 1 1 Creating an Area Record Prerequisites to proceed Area Hierarchy must be present in the database If not it can be populated by navigating to Inventory gt Reference Data gt Area Types The following procedures describe how to create a hierarchy of parent and child area records in the Areas screen Confidential 27 Clarity User Manual Creating SSA Records Creating Exchange Records Creating Switch Area Records Creating SSA Records SSAs are parent records and can have multiple child exchange records assigned to them To create a parent area record 1 2 o m s p Navigate to the Areas screen Select a hierarchy type from the Hierarchy dropdown list Details of the available circles appear in the Areas section Select a circle and double click S
33. appear Note For details see Querying a Network Element Select the details in the Type field in the Network Elements section Click Delete The record is deleted Click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database Deleting Card or Slot Records To delete a network element card slot record 1 2 Confidential Navigate to the Network Elements screen Query the required network element record Matching results appear Note For details see Querying a Network Element Select the details in the Slot field in the Card Slots section Click Delete A message appears asking if you want to delete all the child cards and ports on this card 48 Clarity User Manual 5 Click Yes The record is deleted 6 Click Save A message appears Your changes have been successfully saved 7 Click OK The changes are saved to the database Deleting Port Records To delete a port record 1 Navigate to the Network Elements screen 2 Query the required network element record Matching results appear Note For details see Querying a Network Element 3 Select the record in the Parents Ports section that you want to delete 4 Click Delete The record is deleted 5 Click Save A message appears Your changes have been successfully saved 6 Click OK The changes are saved to the database Note A parent port cannot be deleted if either the parent or chi
34. button to delete selected ports Manage Service Type Details Click this button to open the Network Element Service Type Screen Use this screen to view and update list of service types Split Ports Utilisation Thresholds Click this button to open the NE Utilisation Thresholds screen Use this screen to view default thresholds defined for this screen Port Details Parent Ports Click open the Port Parameters screen Use this screen to add port Add Port Attributes parameters like CLIP SUPPORT which holds the values Y or N The default value is N Alias Slot This is a non editable field for the card slot Port Name It is a unique non editable field for the port name Service Type Double click this field to view and update list of values Capacity It is a non editable field for the capacity speed or bandwidth for the selected port Status It is a dropdown list to select the current port status Tool Palette This button is activated only when information is entered in the Port Details tab Clicking this button gives a dropdown menu Confidential 41 Clarity User Manual Field Name Field Description Child Port Aliases Parent Port Aliases Port Aliases Procedure Port configuration 2 Port Details Circuit Reservation Name It is non editable autopopulated field to specify the Name of the activ
35. example of hint text is Enter a value for the full name of the circuit that will provide this service Record 1 1 List of Values Figure 4 Hint Text Display To ensure that hint text is visible always maximise the application screen using the Maximise option in the upper half of the screen Or double click the application s blue title bar 2 4 Working with Records This section describes how to work with records and search for values The result of any query performed is a set of records which satisfy the condition given for that query For example Searching for service orders This section describes e Navigating through records e Using the LOV search criteria e Inserting a new record Querying a record e Using the List of Values e Modifying records e Deleting records e Saving data e Refreshing a record set Confidential 19 Clarity User Manual e Identifying the Number of Records in a Record Set e Navigating to the Next Field in the Same Record e Navigating to the Previous Field in the Same Record Expanding a Comments Field 2 4 1 Navigating Through Records This section deals with finding specific records after a search is performed Edit Records Menu contains options that help locate records more easily These are e First Record e Previous Record e Next Record Last Record 2 4 2 Using the List of Values Search Criteria Some fields require an entry from a List of Values LOV retrieved from
36. field to view and update the list of values Radial Distance m Description This is an alpha numeric field to further describe the frame unit Tool Palette Confidential This button is activated only when information is entered in the Frames Container section Clicking this button gives a dropdown menu Note The Assets and Dimensions option is not used 59 Clarity User Manual Field Name Field Description Alternate Names Click this Button to open the Alternate Frame Unit Names screen Use this screen to add modify or delete alternative names for the selected frame unit Assets and Dimensions Copy Frame Unit Click this Button to open the Copy Frame Unit screen Use this screen to copy the details of an existing frame unit record to help in creating a new frame unit record Delete Frame Appearances Click Yes to confirm the deletion of all the frame appearances belonging to the selected frame unit Lock Unlock Appearances Click this button to open the Lock Unlock Frame Appearances Screen Use this screen to lock or unlock the selected frame unit s frame appearances Manage Service Type Details Click this button to open the Frame Unit Service Types Screen Use this screen to view and update list of service types Appearances This section reflects the total number of allocated active pins on the frame unit displayed as a percentage in the Total Faulty and Ava
37. is deleted Click Save The changes are saved to the database Confidential 30 Clarity User Manual 3 2 Locations All active and passive network components like NEs and MDFs belong to their respective geographic locations Even if an exchange is geographically located at a single location each component in that exchange must be defined at different logical locations Tasks that are performed using the Locations screen include e Creating a location record e Querying location details e Modifying location details Deleting location records Note The Child Locations tab is not used To navigate to the Locations screen 1 Click Inventory on the Clarity home page A dropdown list appears 2 Select Locations Sites The Locations screen appears with the Locations tab highlighted as the default one Location Details Name HYDGTSCUD Description CDOT switchat Giathessr Nodes NO AwaCode HYDGTSOD Contact Points Contact Persons Number Hours a Name BRL E JJ DBS 11 mw 1L Address Details 5 Customers at Locations AddiGet View Full Add Customer Code Customer Name Customer Type Post Code a mn City t 4 Street Number lo Street Name Type ns M oO f District SCS Country r ML 10 Ae INALOL I Attach and View Files
38. is used to locate the details of a specific number based on different search criteria like Status Area Code and STD Code To navigate to Number Management Search 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Numbers Voice Numbers Manage The Number Management Search tab appears with the Number Management Search tab highlighted as the default one Confidential 80 Clarity User Manual Number 2 Search B Number Management Search Status Status Expiry Date Switch Code Service Type Service Prt STD Code Redirection Number LANDLINE 0841 5 Number Starting Number End Number Nurdber Mask Service ID uai aaa Search E ES Service ID Redirection Redirection Remark STANDARD 00008432 STANDARD 00008434ISDNPRID HIDDEN N UMBEF 13 NOV 2008 HYD GTSCO1 0841 5 ALLOCATED 18 DEC 2008 STANDARD 000008434ISDNPRID 08415 200155 ft 8 NOV 2008 RYDGTSCO 08415 ALLOCATED 18 DEC 2008 STANDARD 000008434 5DNPRID 0841 5 200155 18 NOV 2008 IHYDGTSCO US4S ALLOCATED 4 2008 STANDARD 00000843AISDNPRID 08415 200155 18 NOV 2008 HYDGTSCO ogi 5 ALLOCATED sD EC 2008 STANDARD 000008434ISDNPRID 0841 5 200155 18 Nov 2008 75 0108415 ALLOCATED 1g DEC 20 STANDARD ROXOMMEDNND p HYDGTSCOi 0a4i5 ALLOCATED 18 DEC 208 STANDARD 00000843AISDNPRID 841520015 RYDGTSCO 08415
39. number used in ISDN BRI and PRI services Number Type A unique code that identifies a particular Number Type For example STANDARD Use LOV to select a value Starting Number The first number in the number range Confidential 81 Clarity User Manual Field Field Description End Number The last number in the number range Number Mask Service ID The Service Identifier that is associated with a number Search Click this button to start the search Numbers Number This number is stored in the Number table and cannot be updated Switch Code The Switch Code associated with the number STD Code The STD Code associated with the number Number Status Actual status associated with the number Status Expiry Date The date when the number status is changed back to Available This field is empty when the status is set to Available Not Conditioned or Allocated Number Type Number Type of the number For example STANDARD Service ID The Service Identifier that is associated with the number Redirection Number This is a numeric field for the pilot number used in ISDN BRI and PRI services Redirection Date Remark Customer Abbreviation The name of the customer who is linked with the number Account Number The account number associated with the customer Show Ports Number Detail Click this button to view details
40. of the selected number in the Numbers Detail screen This is a non editable screen Fields buttons marked with are not used All fields in the section marked with are auto populated and non editable Note The Numbers section of every tab is common for Number Management Search Batch Update and Advanced Batch Update Querying Numbers This section describes how to query a number record To query a number record Confidential 82 Clarity User Manual 1 Navigate to the Number Manager screen 2 Enter the values you want to query in the Number Management Search section Note The values are entered in the fields depending on the search criteria 3 Click Search The records matching your query appear in the Numbers section of the Number Manager screen 3 9 2 Batch Update The Batch Update tab is used to change all the numbers that are displayed in the Numbers section after querying in the Number Management Search tab Only one batch change can be performed with each click of the Batch Update To navigate to Batch Update 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Numbers gt Voice Numbers Manage The Number Manager screen appears 3 Click Batch Update The Batch Update tab is highlighted Batch Update Batch Update Batch Update Service Type Set Type Status Status Expiry Date Service Type Number Redirection Date Remark D
41. on every screen of Clarity Common screen elements of the Clarity system graphical user interface include e Clarity Toolbar Note The toolbar has been discussed in the earlier section e Field Information Every screen contains a number of fields that are used for creating defining or editing data These fields display information related to that screen Fields are categorised on the basis of e Colour Attributes e Hint Text Display 2 3 1 Colour Attributes Colour is used in the Clarity screens to indicate specific field attributes These attributes are listed in the table below Table 3 Colour Attributes Colour Attribute All fields in blue are mandatory and information must be entered in them while creating Fields in grey are non editable and cannot be modified a new record Confidential 18 Clarity User Manual Colour Attribute The fields in white are optional ones A field with a red background contains primary key information 2 3 2 Hint Text Display The Clarity system includes hint text in the status bar located in the loew half of every screen This text provides a context sensitive description of fields within the currently selected screen This means that when you click in any field this text prompts you to add information specific to that field Note The hint text also indicates if the current field requires input using a List of Values LOV An
42. one Ls al be pe x Search Conditions Query Type 8 Circuit Name Locations Filters Outofservice Sea C All Bearers Customer Service Order No Proposed ANSI Altemate Name C NetworkElerent C Service Type Inservice MITU 2 C Al Services Affd Frames C Services Affected M Show Bearers Show Cable Length Capacity check 85 Threshold C Cables f Area Speed S I Check for alarms on displayed circuits Navigate Circuit Name Bearer Customer 5 0 i Path Cable Le Status o cR el 7 Bre No of Circuits Retrieved 0 Total no of Rows 0 Curent Row Figure 25 Generic Query The Generic Query screen contains the following tabs Circuits Network Elements Customer Service Orders Frames and Cables Note The Cables tab is not used Confidential 100 Clarity User Manual 3 11 1 Circuits The Circuits tab is used to search for various circuits based on the search criteria provided The task that can be performed using the Circuits tab is Searching for circuits based on different criteria To navigate to Circuits 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Query Generic The Generic Query screen appears with the Circuits tab highlighted as the default one ene Conditions Query Type Circuit Name Location
43. order using column header buttons With the first click on the button in column heading the records are sorted in ascending order based on the column data When the button in the column heading is clicked again the records are sorted in descending order By clicking the button in the column heading for the third time the display changes to ascending sort order yet again Refreshing Results To refresh the display in the work flow screens 1 Enter the refresh period in minutes or as a decimal based percentage of a minute in the Timer in Minutes field For example 0 5 is equivalent to 30 seconds 2 Click Set The results are refreshed The screens described in this section are e Work Groups Definition e Employees Confidential 117 Clarity User Manual e Inbox e Work Groups e Customer View 4 1 Work Groups Definition The Work Group Definition screen contains information about the various work groups created Each of these work groups provide a specific business function The task that can be performed using this screen is Viewing Work Groups To navigate to the Work Groups Definition screen 1 Click Contacts on the Clarity home page A dropdown list appears 2 Select Work Group Definition The Work Groups Definition screen appears Clarity International Clarity International DEV01 Microsoft Internet Explorer provided by TATA CONSULTANCY SERVICES MENUITEM Help Window Fax Name Mobile Email
44. orders assigned to the queried workgroup Double click any record in this section to open the Work Orders for the selected service order record Details such as work order number service order number order type service type customer name and the corresponding exchange appear in this tab The tasks that can be performed using this tab are e Querying for Work Orders e Completing a Work Order To navigate to Work Orders Query a work order work flow The Work Orders tab appears Confidential 123 Clarity User Manual aceno Intemational Clarity International DEVO I Microsoft Internet Explorer proyided by J ATA CONSULTANCY SERVICES Contacts Inventory integration BSNL Clarity MENUITEM Help it ABR OBME Proposed Start Date posed Start SEE m From Date ToDate Timer in Minutes Iplenentatin tasks retrieved 0 LL YDGTSO001 01 NOV 2008 28 Nov 2008 5 Set Color Coded Display Work Orders retrieved 22 Work Order Activities retrieved 18 Threshold Report Work Orders Actis Tels Fiter 0 00 Wik Ord No Service Ord Pty Exter Order T Service T Customer Cust Name Completion Dt Work Group Emplo Cirt Name TaskName Assigned oooo200s7LLNI 00000s917LL 2942 LANDLINE MSS BSNL HYDOTSE 10 NOV 08 17 2 LLHYDGTSOC 08415 20400 OUTDOOR 07 NOV a 0002008911 1 00000891711 2942 CREATE LANDLINE MSS BSNL 5 10 0817
45. the Query Type section Type the valid search criteria in the Search For field in the Search Conditions section Note Use the Filters section to refine the results 4 Click the search icon in the Search Conditions section Matching records appear Confidential 116 Clarity User Manual 4 Order Management Order Management is used for entry and management of information that is generic across the Clarity System This includes access rights settings customers and accounts employee and account manager contacts and work group definitions Work Flow Management Screens related to work flows are used to view the tasks assigned to a work group This section describes how to use the work flow management These help to plan the resources and action the tasks accordingly Service orders work orders and work order activities assigned to a particular workgroup can be viewed These screens provide a method of tracking related work flows and associated tasks for a selected work group The Work Flow Management screens are e Inbox Work orders Tasks e Service Orders Workflow Management Common Work Flow Functionalities Functionalities common to all work flow management screens include e Sorting the display order of data e Refreshing display results according to a selected period e Accessing the records of data displayed Changing the Display Order by Sorting Records can be sorted so that they appear in an ascending or descending
46. the specified service type Service Order No Displays the details of the service order that matches the criteria Filters The filters are One or more filters can be applied to the search Spare Includes frames that have status as Spare Planned Includes frames that have status as Planned Commissioned Includes frames that have status as Commissioned Inservice Includes frames that have status as Inservice Out of service Includes frames that have status as Out of service Results Section section This section displays the results of the Frames query Note The number of records retrieved and the currently selected row are displayed in the results Frame Container The name of the frame container Frame Location The location of the frame Type The type of frame The index number assigned to the frame This number is unique to a location Index z to facilitate identification Frame Unit The name of the frame unit Unit Position The unit position in the frame or rack Display Click Frame to display the Frames screen for the selected frame record Fields marked with are not used All the fields marked with are non editable and auto populated Confidential 115 Clarity User Manual Searching for Frames Based on Different Criteria To search for frames 1 Navigate to the Frames tab Select a query type in
47. to create a new record The Delete icon is used to delete a selected entry within a screen The Print icon opens a printer dialog box which can be used to print data to a b ffo selected destination The Help icon opens the Clarity online help The Exit icon closes the screen currently being viewed It is also used to cancel x Query mode 2 2 2 Using Shortcut Keys This section describes the functions of the shortcut keys including information about the keyboard shortcuts and menu options Table 2 Using Shortcut Keys Function Screen Icon Keyboard Shortcut Menu Option Cancel ESC 7 g Copy CTRL C Edit gt Copy Clear Field Item CTRL U Edit gt Clear Comment Details CTRL E 2 Delete DELETE xi Edit gt Delete Exit CTRL Q Application gt Exit Undo Query Mode Help F1 Confidential 17 Clarity User Manual Function Screen Icon Keyboard Shortcut Menu Option Insert F6 Edit gt Insert List of Values LOV F9 Edit 9 LOV Paste CTRL V Edit 3 Paste Print CTRL P amp Enter Query F7 gt Edit gt Query gt Enter Execute Query F8 gt Edit gt Query gt Execute Rollback SHIFT F4 Edit 39 Rollback Save F10 Saving of data is permitted only when sufficient information has been entered 2 3 Clarity Screen Elements Screen elements are the various elements displayed
48. type Action Action This field contains a dropdown list to select the relevant action to be performed Add Service Types Click this button to add service types Errors Location Physical location of the network element frame Type Valid abbreviation for the network element Index Index number assigned to the network element Card Slot The card slot position of the network element Port Name The name of the port that has not changed Error The reason for the error Fields marked with are not used All the fields in the sections marked with are non editable and auto populated Managing Service Types for a Network Element This section is used to add modify or delete service types for a network element record To manage service types of a network element record 1 Navigate to the Network Element Service Types tab 2 Enter the valid NE location and NE type using the respective LOVs in the Query Criteria section 3 Enter the service type in the Port Service Type field Note This is an optional field 4 Click Query The Network Elements Cards and Ports sections are populated and the Manage Service Types button is enabled Note If the query criteria are invalid a message appears No records were retrieved for this query 5 Select the relevant option in the Port In Circuit section This filters the ports based on whether they are attached to the circuit Y
49. unit records To query a network element record 1 2 Navigate to the Network Elements screen Click Query The screen enters query mode Enter the search criteria in the relevant fields in the Circuit Details section Click Query again Matching records appear Note If the search criteria is not specified all network element records appear 3 3 7 Modifying Network Element Records To modify a network element record Confidential 47 Clarity User Manual Navigate to the Network Elements screen Query the required network element record Matching results appear Note For details see Querying a Network Element Highlight the row in which the existing value has to be changed Enter the new value and click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database 3 3 8 Deleting Network Element Records This section describes how to delete records in the Network Elements screen This includes network elements cards and ports Note You cannot delete a network element record or card slot record if it is being used by a circuit or has ports attached You cannot delete the main unit card at any time only individual ports The main unit card is created by default Deleting Network Element Records To delete a network element record 1 2 Navigate to the Network Elements screen Query the required network element record Matching results
50. want to delete all the numbers in the range Click Yes A message appears Numbers deleted successfully Click OK The Clarity system deletes the number range record The Number Range Activities fields are auto populated 3 9 Number Manager The Number Manager screen is used to search for numbers and change the details associated with a voice number record It can also be used to delete number ranges The Number Manager screen contains three sub screens Number Management Search Batch Update and Advanced Batch Update Tasks that can be performed using the Number Manager screen are Querying numbers Batch updating numbers e Batch deleting number ranges To navigate to the Number Manager screen 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Numbers Voice Numbers Manage The Number Manager screen appears with the Number Management Search tab highlighted as the default one Confidential 79 Clarity User Manual Manager 12 z Jellal Number SEE Search Date p Code Service T STD Code Redirection Number Number Type Starting Number Number Mask Service ID Search Number SwitchCode STDC NumberStatus Status Expiry Number SemiceID Redirection Nuraber Redirection Remark Figure 18 Number Manager 3 9 1 Number Management Search Number Management Search
51. wildcard For example entering HYD displays all records that start with HYD Double clicking Query without entering any search criteria displays all records Confidential 62 Clarity User Manual 4 Click Query again Matching records appear Querying Frame Unit Records Prerequisites to proceed The parent frame container record must be displayed before querying the Frame Units section This section describes how to query the Frames screen to display frame unit records To query a frame unit record 1 2 Navigate to the Frames screen Query the parent frame container record Note For details see Querying a Record Place the cursor in the Name field in the Frame Units section Click Query The screen enters query mode Enter your search criteria in the Frame Units section Note Use the character as a wildcard For example entering 01 displays all records that start with 01 Double clicking Query without entering any search criteria displays all records Click Query again Matching records appear Querying Frame Appearance Records Prerequisites to proceed The parent frame container and frame unit records should be displayed before querying the Frame Appearance section To query a frame appearance record 1 2 Navigate to the Frames screen Query the parent frame unit record Note For details see Querying Frame Unit Records Place the cursor in the Position field in the Frame Appearan
52. 4077 LANDLINE Reserved Front 7 Active VOICE FLP lo 03415 200011 LANDLINE BSNL Reserved 004 Front x Active Y VOICE FLP lo 08415 200112 LANDLINE lin Service 05 Front voc FLP 08415 200003 LANDLINE_BSNL Reserved 06 Front Acte VOICE 07 Front Front Figure 11 Frames Field References The field name and description of all the fields that appear in Frames are given below Table 10 Field References for Frames Field Name Field Description Frame Containers Exch Area This is a mandatory field for the exchange area of the frame container Use LOV to select a value Type This is a mandatory field for the type of frame container Use LOV to select a value For example MDF PILLAR DP DL and DP DLP Note Values for this field are set up in the Frame Container Types reference screen The appropriate value should be selected from the LOV Confidential 56 Clarity User Manual Field Name Field Description based on the naming conventions given below Index This is a non editable auto populated field with the instance of the frame container type at the selected location The default value is 001 Status This is a mandatory field that defines the status of the container Use the dropdown list to select a value For example spare active bad pin Desc
53. ADBL 36 Status In In Service Manufacturer CDOT SHA i InService Date Model Type XMODEL of AmeHYDGTSCOD Customer BNE Service Type Comment lz Tool Palette Card Slots Utilisation Slot Card Type Model Revision Serial NuriberNEMS Service Type Card Status Card Mode Parent Card Slot Card relation Ic na 1 i Port Details Additional Fort Details Comet Parent Ports Circuit Reservation Cable Reservation Alias Slot Port Name Service T Status Name Status 5 SB LANDLINE nimimm 1 l i 4 3 5 13 02 LANDLINE E E 43 51803 LANDLINE acie 81 0 4 3 518 04 LANDLINE Active sjf ax BST a 435 18 05 LANDLINE Active sj Sc 43 18 06 LANDLINE re sif Se 43 518207 LANDLINE num sil z crane Circuit Reservation Cable Reservation Port Name Service Type Capaci Status pn ES e EE _ EE Figure 7T Network Elements Field References The field names and description for all the fields that appear in the Network Elements section are given below Note The Child Ports section is not used Table 7 Field References for Network Elements Field Name Field Description Network Elements This is a mandatory field Use LOV to select the location of the network Location element This is a mandatory field Use LOV to sel
54. Actual Start Date Proposed Start Date Proposed End Date Status Status Date 10 OUTDOOR CIRCUIT Outdoor Circuit 075006 07 08 190910 7 NOV 08 19 09 70 7 NOV 08 1909 1 INPROGRESS I7 NOV 08 19 09 1 ee ee ee eee Record 1 Clarity International Clarity International DEVO1 Microsoft Internet Explor XXI Figure 34 Inbox Field References The field names and description of the fields that appear in the Work Orders tab are given below Note The fields in the Work Orders tab are non editable Table 27 Field References for Work Orders Field Name Field Description Inbox Note Click the buttons in the header row at the top of each column to sort the view Work Grou the work group Use LOV to select a work group name It is a mandatory field for the search criteria This consists of the name of Proposed Start Date It is an optional field that contains data for search criteria for the proposed start date of the work orders to be displayed It displays all work orders that From Date have a proposed start date from the entered date Proposed Start Date It is an optional field that contains the proposed start date of the work order displayed It displays all work orders that have a proposed start date before To Date the entered date If no date is mentioned the data is displayed till date Con
55. Delete The record is deleted Click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database Deleting Frame Appearances Records This section describes the procedure to delete all frame appearance records from the Frames screen Note A single frame appearance record cannot be deleted To delete frame appearances records 1 2 Navigate to the Frames screen Query the required frame Container record Matching results appear Note For details see Querying Frame Unit Records Confidential 64 Clarity User Manual 3 Select the relevant record in the Frame Units section 4 Click Tool Palette Delete Frame Appearances A message appears Are you sure you want to delete all the Frame Appearances belonging to this Frame Unit 5 Click Yes A message appears Frame Appearances successfully deleted 6 Click OK The changes are saved to the database 3 7 Manage Service Types The Manage Service Types screen is used to add modify and delete multiple service types for Network Elements and Frames This screen contains two tabs Network Element Service Types and Frame Service Types Tasks that can be performed using the Manage Service Types screen are e Managing Service Types for a Network Element e Managing Service Types for a Frame To navigate to the Manage Service Types screen 1 Click Inventory on the Clarity homepage A dropdown list appear
56. GUI It is a flag to indicate if the port is displayed in the Clarity Realtime GUI Y Yes indicates that the port is displayed Connections gt Parent Ports Port Name It is a unique non editable auto populated field to specify the generic port name Connector Type Use LOV to select the connector type used to plug a patch cable into the port of the network element Frame Container This is a non editable field to specify the port s frame container name Network Element Frame Unit Port This is non editable field to specify the port s frame unit name Cable Sheath This is a non editable field to specify the port s cable sheath name Cable Core Number This is a non editable field to specify the port s cable core number Fields and buttons marked with are not used 3 3 1 Creating Network Elements The Network Elements screen is used to create e Network Elements e Cards e Ports Creating Network Element Records Prerequisites to proceed If ports are added using a Port Template ensure that a template has been created A network element record refers to the fields in the Network Elements section of the screen To create a network element record 1 Navigate to the Network Elements screen 2 Enter information in the mandatory fields of the Network Elements section 3 Enter information in the Slot Card Type and Card Status fields of the Cards Slots section Note The MAIN UN
57. IT card is auto populated for every NE But it should not be used to add ports 4 Add ports in the Port Details and Additional Port Details sections of the screen Note This can be done manually or automatically by applying a Port Template 5 Click Save A message appears Your changes have been successfully saved Confidential 43 Clarity User Manual 6 Click OK The changes are saved to the database Note i Fill in the details in all mandatory fields before making changes in the Network Elements section ii The screen should not define more than NE in a given switch area code Creating Card Records A card record is created in the Card Slots section of the Network Elements screen Note Only one card can be created for every NE based on the type selected in the Network Elements section The MAIN UNIT is populated automatically To create a card record 1 2 Navigate to the Network Elements screen Query the required network element record Matching results appear Note For details see Querying a Network Element Select the details in the Slot field and click Insert A new row appears Enter information in the Slot field Note The naming convention for slot is 00 Enter the type of card using the LOV in the Card Type field Note The card types that are available for selection are limited by the network element type selected in the Network Elements section For details see the Card
58. NT SEARCH RR mener nnns 81 TABLE 15 FIELD REFERENCES FOR BATCH 8 nenne sensns sess snas 83 TABLE 16 FIELD REFERENCES FOR ADVANCED BATCH 0 85 TABLE 17 FIELD REFERENCES FOR NUMBERS DETAIL ee emen nnne nennen nennen 87 TABLE 18 FIELD REFERENCES FOR CIRCUIT 89 TABLE 19 WIEDCARD OHARAGCTERS ertet aane reta ey Dre a avare a e eo a een 99 TABLE 20 FIELD REFERENCES FOR 5 101 TABLE 21 FIELD REFERENCES FOR NETWORK ELEMENTS 105 TABLE 22 FIELD REFERENCES FOR 5 108 TABLE 23 FIELD REFERENCES FOR SERVICE nennt 111 TABLE 24 FIELD REFERENCES FOR 113 TABLE 25 FIELD REFERENCES FOR WORK GROUPS DEFINITION ee nnne nnns 118 TABLE 26 FIELD REFERENCS FOR 5 0 8 1 8 119 TABLE 27 FIELD REFERENCES FOR WORK ORDERS 000 123 TABLE 28 FIELD REFERENCES FOR 5 5 127 TABLE 29 FIELD REFERENCES FOR WORK 5 130 TABLE 30 FIELD REFERENCES FOR 5 8 8 135 TABLE 31 FIELD REFERENCES FOR
59. Objective e Allocate appropriate work force based on the activity to be performed for various tasks during service provisioning deprovisioning e Flow of a service request during Technical Order Management life cycle Business Functions Automated e Inventory e Assignment of appropriate work force for various tasks during service provisioning deprovisioning 1 2 Environment This section describes the software and hardware environment required to run the application 1 2 1 Software Environment Windows XP with Internet Explorer 6 browser or Windows Vista Operating System P with Mozilla browser Other Software Jlnitiator Version 1 3 1 26 1 2 2 Hardware Environment ee TH UT B Eni CU AN card 1GB RAM 1 3 User Roles This section describes the roles and responsibilities of the various users who support the application Application Admin e Configure Inventory which includes Numbers Network Elements Switches Main Distribution Frames Pillars Distribution Points DP e Configure Work Groups e Associate Employees to appropriate Work Groups Confidential 12 Clarity User Manual Application Admin Working Level Supervisory Role Configure Inventory which includes Numbers Network Elements Switches Main Distribution Frames Pillars Distribution Points DP Configure Work Groups A
60. R 1 rep n rer p n p p s p p p p p I ppp p p 80 FIGURE 19 NUMBER MANAGEMENT 1 n rr pr pU DUI 81 FIGURE 20 BATCH 83 FIGURE 21 ADVANCE BATCH 00 0000 nt n p p 85 FIGURE 22 NUMBERS 0 87 FIGURE 23 CIRCUIT 2 4 4 a sn aside ss ssa sa sas sna naa 88 FIGURE 24 CROSS 0 0 4 0 0 sss a ss sn asas ss ssa sa sess r eser dass sna naa 94 FIGURE 25 GENERIC n pen n p p s p s s 100 FIGURE 26 eric 101 FIGURE 27 NETWORK 5 4 4 000 105 FIGURE 28 5 000000060 p p p p s p p p p p p p p s p p p p
61. Reservation Name This is a non editable auto populated field to specify the name of the cable sheath reserving the frame appearance Core This is a non editable auto populated field to specify the core of the cable connected to the port Cable Status This is a non editable auto populated field to specify the status of the cable For example In service Planned Fields buttons marked with are not used 3 6 1 Creating a Frame Record Prerequisites to proceed Frame Container types Frame Unit Templates and Frame Unit product types must be present in the database All the fields in the Locations Sites screen should also be populated before creating a Frame Record Note If not populated Frame Container types Frame Unit Templates and Frame Unit product types respectively can be populated by navigating to e Inventory Reference Data gt Frames Frame Container Types e Inventory gt Templates Frame Units e Inventory Reference Data gt Frames gt Frame Unit Product Types Creating Frame Containers Frame containers are parent records to define Frame units and Frame appearances To create a frame container record 1 Navigate to the Frames screen 2 Enter information in the mandatory fields in the Frame Containers section 3 Click Save A message appears Your changes have been successfully saved Confidential 61 Clarity User Manual 4 Click OK 5 Enter information in the mandator
62. SAs available for that circle appear Place the cursor in any field in the Areas section except Type Click Insert to create a new SSA record A new highlighted row appears in the Areas section Enter the new SSA code in the Code field Note i The length of the SSA code must be three characters For example Hyderabad s SSA code is HYD ii If the SSA code is not unique an error message appears when you attempt to save the record Further describe the area in the Description field Click Save A message appears Your changes have been successfully saved Click OK The changes are saved Creating Exchange Records Exchange records are always related to a single SSA record The parent SSA record must be selected before creating the child exchange record Exchange records can have multiple child switch area records To create an Exchange record 1 2 e O SM OP Ol m Navigate to the Areas screen Select a hierarchy type from the Hierarchy dropdown list Select Search in the Parent Area Search Criteria section The Type and Area fields get activated Click in the Type field in the same section The LOV icon is enabled Click LOV A list of the Valid Area Types appears Select an SSA type and click OK The selected SSA type is updated in the Type field Click in the Area field The LOV icon is enabled Click LOV A list of the Valid Area Types appears Select the Valid Area Type and click OK The selec
63. ULTANCY SERVICES www tcs com
64. Use this screen to select which statuses are included in the utilisation calculation in the Utilisation fields in the Network Elements section 37 Clarity User Manual Field Name Field Description and the Card Slots section of this Screen The selected statuses appear next to the Utilisation fields as an abbreviation For example PADBL stands for Planned Active InActive Bad Port and Locked Floor Location Details Internal Connections Lock Unlock Ports Click this button to open the Lock Unlock Ports screen Use this screen to lock make unavailable or unlock make available a range of ports associated with the selected card slot Manage Service Type Details Click this button to open the Network Element Service Type Screen Use this screen to view and update list of service types Move Network Element Click this button to open the Move Network Element Screen Move Services Click this button to open the Change Ports screen Use this Screen to select a source card slot and destination card slot Click the Transfer button to move the selected starting port and ending ports to the new ports The existing phone numbers will be disassociated from the old ports and moved to the new ports Network Element Aliases Click this button to open the Network Element Aliases Screen Use this screen to enter an alias name for the NE screen Confidential 38 Clarity User Manual Fi
65. ails section 4 Click Query again Matching records appear Note i Anycross connections bearers or tributaries are also shown in the corresponding sections of the screen ii Select fields for queries that are unique for the circuit that you are looking for For example query using the Customer field to find all circuits for a customer within the network 3 10 5 Opening the Network Elements Screen Open the Network Elements screen to view network element details for a selected circuit Confidential 94 Clarity User Manual To open the Network Elements screen 1 2 Navigate to the Circuit Design screen Query the required Circuit details Matching results appear 3 10 6 Note For details see Querying Circuit Details Click Network Elements The Network Elements screen appears Note The Network Elements screen is non editable and appears in the context of the current circuit This means that all the elements this circuit passes through at its base level appear in the Network Elements screen 3 10 7 Modifying Circuit Records The Circuit Design screen is used to modify Circuit details Circuit names You can also associate service attributes with circuits Modifying Circuit Details To modify a circuit detail 1 2 Navigate to the Circuit Design screen Query the required Circuit details Matching results appear 3 10 8 Note For details see Querying Circuit Details Place the cursor in t
66. ame Containers section enables the Frame Units section Selecting Frame Units enables the Frame Appearances section Confidential 74 Clarity User Manual 8 Click Manage Service Types A message appears if no checkbox is selected asking if you wish to apply the service type action to all existing frame appearances on each of the retrieved frame containers frame units 9 Click No to select the relevant section in the Frame Service Types screen Or Click Yes to continue The Manage Frame Service Types screen appears Note A message appears when you click No asking you to select one or more frame containers Click OK to continue and select the relevant section Then repeat step 8 Ta Manage Frame Service Types Service Types Action Action Add Service Types Service T Priorit Delete Service Types 1 C Delete fom FCs FUs and Delete from FUs end Fis G Delete from FAs J Ene Frame Unit Frame Unit Frame App nce Location Type Index Name Fosition Fosition Error a A EX ZEE ESS 1 EAS ee Figure 16 Manage Frame Service Types 10 Enter a unique batch ID in the Batch ID field in the Service Types section 11 Use LOV to enter all the valid service types that are to be added deleted or updated in the Service Type field 12 Enter the priority across each service type in the Priority field
67. ample for MDF 001 01 02 10 001 Confidential 58 Clarity User Manual Field Name Field Description Naming conventions for the Position field of the Frame Units section MDF If the frame is MDF type the position value will be Line_Side Pillar If the frame is PILLAR type the position values will be IN and OUT DP If the frame is DP type the position value will be IN Product Name This is a mandatory field to select the frame unit product type using the LOV Cable Distance m Direction This is a dropdown list to select the direction of the frame unit For example In or Out Status This is a dropdown list to select the status of the frame unit For example Spare Planned and Active The default value is Active Usage This is a dropdown list to select the usage at the specified position For example Standard and Terminate Termination Type This is a non editable auto populated field to specify the termination type of the frame unit Note This field gets populated when a Product Name is selected Manufacturer This is a non editable auto populated field to specify the manufacturer of the frame unit Note This field gets populated when a Product Name is selected Alternate Name This is a non editable auto populated field to specify an alternate name for the frame unit Zone Name Service Type Double click this
68. are mapped to pins of Tag blocks One frame container can include many frame units While the configuration of frame appearances for a frame unit is defined in the Frame Unit Templates reference screen the number of frame appearances for a frame unit is defined in the Frame Unit Product Types reference screen Tasks that can be performed using this screen are e Creating a frame record Confidential 55 Clarity User Manual Querying a record e Deleting a record To navigate to the Frames screen 1 Click Inventory on the Clarity home page A dropdown list appears 2 Select Components Frames The Frames screen appears larity Frame Containers VA Utilisation Container 2 Display Totals Floor Floor Location Total Status Service Type LL Foy Description HYDGTSMDO MDF 001 Tool Palette Avail Frame Units Name Position Product Name Cable Distance hi ML ois errr Display Totals Direction Status Us Termination Type Manufacturer Alternate Name Total fi wade fma foorsuacor 1 Zone Name Service Type Radial Distance m Faulty Description Frame Appearances Reservation Cable Reservation ULIS Side S Details Service Type Status ion 2 no one ee 5 0 02 VOICE sj FLPP 0 08415 20
69. are used by the specified customer Network Element Displays a specific network element that matches the equipment location and index typed as your search criteria Separate search criteria with a semi colon Frames Displays all network elements related to the specified frame type location required as minimum search conditions Locations Displays all network elements located at the specified site Area Searches for network elements that are associated with the entered area criteria Manufacturer Displays all network elements that match the specified manufacturer Model Type Displays all network elements that match the specified model type NE Type Displays all network elements that have the specified network element type Service Type Displays all network elements that have the specified service type Service Order No Displays all network elements that are associated with the specified service order Filters Status field of NE can be used to refine the search One or more filters can be applied to the search The filters are Spare Includes network elements that have a status of spare Planned Includes network elements that have a status of planned Commissioned Includes network elements that have a status of commissioned Inservice Includes network elements that have a status of inservice Out of Service Results Section Includes network elements that ha
70. asks that can be performed using this screen These tasks are i Logging in to Clarity OSS BSS Application Configuration Entry c10fr_dev01 ii Oracle Application Server Forms Services Installation This is required whenever you are logging in for the first time to Clarity Before logging in use this entry to install forms and services for the first run Configuration Entry c10 frdevO1 4 Click Launch Clarity OSS A message appears webpage you are viewing is trying to close the window Do you want to close this window Confidential 14 Clarity User Manual 5 Click Yes The Clarity homepage starts initialising and the logon dialog box appears Logon Username Password Database Figure 2 Clarity Logon dialog box 6 Enter the Username Password and Database name in the logon box and click Connect The Clarity home page appears 7 Enter the e Username This is the User ID provided by the administrator e Password This is provided by IDM e Database name Name of the database for which you want to access Clarity OSS Note i The fields are not case sensitive ii After three unsuccessful attempts you will exit the application 2 1 2 Logging Out After completing the required tasks you can exit the application To log out of Clarity 1 Click Application on the Clarity main page A dropdown list appears 2 Select Exit You are successfully logged out of the application Con
71. ated 3 8 2 Setting Number Status to Available Prerequisites to proceed A number range has to be generated with the numbers reflecting a Not Conditioned status This task has to be performed in continuation to the generation of a number range To set the status of a number range to Available 1 2 Perform steps 1 11 of Generating a Number Range Click Set Available A message appears Are you sure you want to update the status to AVAILABLE Click Yes A message appears Numbers updated successfully Click OK The Clarity system sets the status of each number in the range to Available Note The number range record is automatically saved and the Number Range Activities fields are updated Confidential 78 Clarity User Manual 3 8 3 Deleting a Number Range Prerequisites to proceed A number range has to be generated with the numbers reflecting an Available or Not Conditioned status If one or more numbers in the number range have another status value such as Allocated the number range cannot be deleted This section describes how to delete the numbers specified in a number range record that has just been created Once the screen is closed the number range has to be deleted using the Number Manager screen To delete a number range 1 Perform steps 1 11 of Generating a Number Range Or Perform steps 1 4 of Setting Number Status to Available 2 Click Delete Number Range A message appears asking if you
72. aved to the database Note Instead of steps 3 15 you can repeat steps 3 9 of Creating SSA Records with the relevant data 3 1 2 Querying an Area Record To query an area record 1 Navigate to the Areas screen 2 Select the hierarchy type from the Hierarchy dropdown list 3 Place the cursor in any field in the Areas section except Type The fields in that section are auto populated 4 Double click a record in the Code field to view the next level in the hierarchy for that record Note Repeat Step 4 to view the next hierarchical level for the record 5 Click Query once you reach the required Type A highlighted row appears in the Areas section Note Check the status bar to verify if the screen is in query mode 6 Enter your search criteria in the Code field in the Areas section Note Use the character as a wildcard For example entering HY displays all records that start with HY or select a value from any available LOVs Hint To display all records leave the search area blank 7 Click Query again Matching records appear 3 1 3 Deleting an Area Record Prerequisites to proceed Area records can only be deleted if they do not have linked locations defined work group details and child records To delete an area record 2 Navigate to the Areas screen Query the area record Note For details see Querying an Area Record Select the record you want to delete Click Delete The selected record
73. ay all non actionable implementation tasks that Non Actionable are assigned to the work group but cannot be actioned yet as the task has a dependency on its previous tasks All Select this radio button to display all implementation tasks of any status The unique number generated by the system that identifies a particular Service Order No service number External ID The ID assigned to the Service Order by the CRM system The type of transaction order related to this implementation task For Order Type example Create Service Type The type of service related to this implementation task Pty The priority or severity level assigned to the service order Completion Date The date when the service order should be completed Confidential 128 Clarity User Manual Field Name Field Description Customer The customer associated with the service order Seq The completion sequence of the implementation task Taskname The name of the task indicating the nature of work required Work Group The work group responsible to action this implementation task Employee ID The ID of the employee assigned to implement the service task Actual Start Date The date on which the task commences Status The status of the implementation task For example Assigned In progress Completed and Cancelled Status Date The date on which the status of the implementation task was changed Proposed Start Dat
74. butes Services Features Service Features Name Names of all the features configured for the service type Feature Type Value Displays the status of the various features of the service type These can be e Y Activated N Notactivated e Null Never activated Parent Feature Name If a feature is dependent on another feature for provisioning then the parent feature name is displayed Feature Attributes Services Service Addresses Name Name of Features Attribute configured for the feature of service type For example Provisioned Value This field displays the values of the respective features These can be e Y Activated N Notactivated e Null Never activated Service Addresses Confidential 141 Clarity User Manual Field Name Field Description Addresses Type Displays the addresses related to the destinations of e Site A Usually the telco s location e Site B Usually the customers permises destinations Example AEND BEND Address Displays the complete address appending all the address lines Services Location Location Location Type The Type of location of a selected customer For example AEND BEND Note This is the location type selected while identifying a pillar Name Names of locations for a selected customer Services Circuit Circuit Name Names of the circuit facilities a
75. cal configuration Logical configuration includes numbers and areas Clarity Inventory Management is broadly categorised into three types Network Management e Number Management e Accessory Management Network Management deals with infrastructure like Network Elements NEs Main Distribution Frames MDFs Pillars and Distribution Points DPs It also includes the area hierarchy Number Management deals with the life cycle of numbers attached with area codes Subscriber Trunk Dialling STD codes service types number types and so on Accessory Management deals with the maintenance of an accessory count available and allocated at the Secondary Switching Area SSA level The screens described in this section are Areas Locations Network Elements Server Equipment Management Systems Frames Manage Service Types Number Creation Number Manager Circuit Design Generic Query 3 1 Areas The Areas screen is used to provide logical groupings of the geography exchange based areas and locations The geography exchange based hierarchy is e Circle SSA Exchange e Switch Network Element The relationship between these areas is hierarchical For example one SSA can have many associated exchanges and one exchange can have many associated switches Also the Locations are associated with exchange area records Tasks that can be performed using this screen are Confidential 25 Clarity User Manual e Creatin
76. ce Type Field Description This is an optional field where a service type can be entered to filter the query Query Click this button to find the network element based on the details entered in the query criteria Network Elements Location Physical location of the network element Type Valid abbreviation for the network element type Index Index number assigned to the network element Exchange Code Status Current status of the network element In Service Date Network element in service date Manufacturer The abbreviation for the manufacturer of the network element Model Cards Slot The physical slot in the equipment chassis that the card occupies Type Card type Model The model number of the card Status Current status of the card For example Active Ports Name Generic port name Unique in context of NE instance Service Types The service types supported by the ports Capacity Status Current port status For example INSERVICE Click this button to navigate to the Manage Network Element Service Types screen Service Types Batch ID Mandatory alpha numeric unique code Service Type This is a mandatory field for a valid service type Use LOV to select a value Confidential 68 Clarity User Manual Field Name Field Description Manage Service Types Priority The new priority for the service
77. ces section Click Query The screen enters query mode Enter your search criteria in the Frame Appearances section Note Use the 96 character as a wildcard For example entering 001 displays all records that start with 001 To view all the records double click the query button without entering any search criteria Click Query again Matching records appear Confidential 63 Clarity User Manual 3 6 3 Deleting Records This section describes how to delete records in the Frames screen This includes Frame Containers elements Frame Units and Frame Appearances Note You cannot delete a frame container record or frame unit record if it is being used by a circuit or has frame apperances attached Deleting Frame Container Records To delete a record from the Frame Containers section 1 2 Navigate to the Frames screen Query the required frame container record Matching results appear Note For details see Querying Frame Container Records Click the Exch Area field in the Frame Containers section Click Delete Click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database Deleting Frame Unit Records To delete a frame unit record 1 2 Navigate to the Frames screen Query the required frame unit record Matching results appear Note For details see Querying Frame Unit Records Click the Name field in the Frame Units section Click
78. change the area code STD code or prefix of all the numbers that appear in the Numbers section on querying in the Number Management Search tab This tab is also used to delete the displayed number range To navigate to Advanced Batch Update 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Numbers Voice Numbers Manage The Number Manager screen appears 3 Click Advanced Batch Update The Advanced Batch Update tab is highlighted A Number Manager BEEBRBRBOORE Advanced Batch Update STD Code Digits to Replace From Left Advanced Update Delete Number Range Figure 21 Advance Batch Update Field References The field names and description of all the fields that appear in the Advance Batch Update tab are given below Table 16 Field References for Advanced Batch Update Field Name Field Description Switch Code The new Area Code for numbers returned from a query in the Number Management Search tab Use LOV to select a value STD Code The new STD Code for numbers displayed by the query Use LOV to select a value Prefix The new Prefix for numbers displayed by the query Digits to Replace The number of digits to be replaced starting from the left for example 3 from Left replaces only the first three digits of the numbers displayed after querying in the Number Management Search tab Advanced Update Click this button to update all the numbers returned from a query
79. ck this button to set the status of the generated numbers to Available Delete Number Range Click this button to delete a number range Note Deletion of numbers in the number range is possible only if all the numbers are not used that is the number status is Available or Not Conditioned Priority Set Service Type The service type for the new numbers Use LOV to select a value Priority The priority of the service type It is a numeric field and accepts values from 1 99 Number Range Activities Username The name of the user who has worked on the number ranges Timestamp The date that the number ranges were worked on Text Any additional comments about the number range generated by the system Buttons marked with are enabled only when a number range is generated All fields marked with auto populated and non editable 3 8 1 Generating a Number Range This section describes how to generate a number range Confidential 77 Clarity User Manual Note A number range must be associated with a specific service type To generate a number range 1 10 11 Navigate to the Number Creation screen Enter the starting number in the Start Number field For example 2231000 Enter the last number of the number range in the End Number field For example 2231999 The Number of Records field displays the count of numbers to be generated in this number range that
80. clude all the activities that are in the open closed or cancelled status Work Order Number This is a mandatory field containing the unique auto populated work order identifier number Work Order Activities Revision This is a mandatory field containing the Revision number of the work order Activity Name This is a mandatory field containing the name of the task to be completed Confidential 133 Clarity User Manual Field Name Field Description Start Date This is a mandatory field containing the expected start date of the work order activity Due Date This is a mandatory field containing the expected finish date of the work order activity Status This is the mandatory field containing the current status of the work order activity Valid status are e Assigned e n progress e Completed Status Date This is a mandatory field containing the date the current status was assigned Type the search criteria either in the Name or Description field 4 4 1 Viewing the Work Groups To view the Work Groups 1 Navigate to the Work Groups screen 2 Click Query The screen enters Query mode 3 Enter the search criteria For example HYDGTS 4 Click Query The Work Groups with the specified string appear 4 5 Customer View The Customer View screen displays the accounts contacts customer addresses services and service orders of the selected customer This scree
81. d The default Timing or Timer value is one minute To refresh the record set Click Set The record set is updated based on the filters in force 2 4 10 Identifying the Number of Records in a Record Set To identify the total number of records in a record set 1 Maximise the screen Note Use the Maximise option on the upper right half of the screen 2 Select Records Last Record from the File menu The record count appears on the status bar on the lower left corner of the screen For example Record 26 26 2 4 11 Navigating to the Next Field in the Same Record To navigate to the next field in the same record Press Tab The cursor moves to the next field 2 4 12 Navigating to the Previous Field in the Same Record To navigate to the previous field in the same record Press Shift Tab The cursor is placed in the previous field in the record 2 4 13 Expanding a Comments Field A field can be expanded for better visibility to view more than one line of text when the cursor is placed in a comment description field To expand a comments field Confidential 23 Clarity User Manual Press Ctrl E A message appears displaying the entire text MM O Clarity User Manual 3 Inventory Management The Inventory Management System manages the physical and logical configuration of the telecommunications network All the network related components like Network Elements NEs and Frames are a part of physi
82. der of the displayed records Completing a Work Order To complete a work order 1 Navigate to the Inbox screen Perform steps 2 5 of Querying a Work Order Workflow The matching work order appears Change the status to InProgress when you are able to begin work on a work order This indicates to the other users that you are currently working on a work order Note i You can only change the status of a work order that has been assigned to your work group If the system does not permit you to change the status of a work order to InProgress you cannot begin work on it ii To change the status to InProgress change the value of the Status field using the LOV in the Work Order section from Assigned to InProgress Click Attributes Details of the Attributes tab appear Enter the values of mandatory attributes under the Attributes tab in the Work Orders Screen Note For details see Work Orders Click Save The activitys status is updated to Completed which notifies the project administrator that you have completed work on it 4 3 2 Tasks The Service Implementation tasks are displayed in this tab with details like service order number order type service type customer name task name work group and so on The task that can be performed using this screen is Querying Service Implementation Tasks To navigate to the Tasks tab Query a task The matching task appears Confidential 127 Clarity User Manual
83. e The estimated start date of the implementation task Proposed End Date The date on which the implementation task is estimated to be completed Status Date The date on which the status of the implementation task was changed Circuit The circuit associated with the service order Site Site Z One of the options among Actionable Non Actionable All can be selected to view the work orders The remaining fields are non editable Fields marked with are not used Querying Service Implementation Tasks Prerequisites to proceed The workgroup name to which the service orders work orders tasks are assigned To act on the queried service orders work orders tasks you have to be assigned to this workgroup To query a service implementation task 1 Navigate to the Inbox screen 2 Enter the filter criteria in the Work Group and From Date fields in the Inbox section Note You can also enter the value in To Date field If no date is mentioned here by default the data is displayed till date Enter a value in the Timer in Minutes field to determine how often the screen is refreshed Click Set The Work Order details appear Click Tasks to view the details in this tab Confidential 129 Clarity User Manual 6 Select one of the following options to filter your view of the related tasks e Actionable Activities to list all tasks with an open status that is Assigned or In P
84. e circuit using this port A circuit may also be reserved Status It is an auto populated field to specify the current circuit status If the status is Reserved double click this field to display the Circuit Reserving this Port screen Port Details Cable Reservation Name It is a non editable auto populated field to specify the name of the cable sheath Core It is a non editable auto populated field to specify the core of the cable connected to the port Cable Status It is a non editable auto populated field to specify the status of the cable For example Inservice and Planned Unnamed It is a non editable auto populated field to indicate if the circuit connection is unnamed Select or Additional Port Details 3 Parent Ports Port Name It is a unique non editable auto populated field to specify the generic port name Internal Connection It is a non editable field to specify the connections within the network element This is used when the network element has no hierarchy that is no parent or child ports These types of network elements are called passive devices Alarm Name Telephone Number Port Usage Use LOV to select the usage of port Physical Port It is a flag to indicate if the port is physical or logical Y Yes indicates that the port is physical Confidential 42 Clarity User Manual Field Name Field Description Displayed in
85. e Cross connections Note This task is performed only for creating cross connections and alternate name records Creating Circuit Detail Records A circuit detail record consists of the fields in the Circuit Detail section of the Circuit Design screen Note The Circuit details section is usually not created manually To create a Circuit Detail record 1 Navigate to the Circuit Design screen 2 Select a value for the Compliance field from the dropdown list 3 Use LOV to select an A end location in the Location A field for the circuit 4 Use LOV to enter a B end location in the Location B field for the circuit 5 Enter information in the Prefix and Suffix fields 6 Click anywhere on the screen A unique circuit sequence number is generated and appears in the Index field 7 Enter details in the remaining mandatory fields and click Save A message appears Your changes have been successfully saved Confidential 92 Clarity User Manual 8 Click OK The changes are saved in the screen Note i Inthe Compliance field the ANSI option is not required ii The LOV button is highlighted for those fields that allow values to be selected Creating Alternate Name Records An alternate name can be created for a group of circuits that are grouped based on certain criteria Searching in the Circuit Query screen using this alternate name displays details of all the circuits in the group An alternate name can also be used for a singl
86. e circuit To create an Alternate Name record 1 2 Navigate to the Circuit Design screen Query the required circuit details Matching results appear 3 10 2 Note For details see Querying Circuit Details Click Tool Palette gt Alternate Names The Alternate Circuit Names screen appears Enter an alternate circuit name in the Name field Use LOV to enter the type of the group in the Type field For example Customer or Other Carrier Click Exit to close the screen The details are auto populated in the Alt Name field Click Save A message appears Your changes have been successfully saved Click OK The alternate name for the circuit is saved in the database Note Alternate names are unique in the context of the related circuit In contrast circuit names are unique across the system Creating Cross Connection Records This section describes how to add ports that have been commissioned or placed Inservice to an existing circuit To create a cross connection record 1 2 3 Navigate to the Circuit Design screen Query the required Circuit details Matching results appear 3 10 3 Note For details see Querying Circuit Details Enter information in all the fields in the Cross Connections section Confidential 93 Clarity User Manual Note i Cross connections are formed starting from DP pin till Network Element port For example insert DP pin with sequence no 10 Pillar In Out pins with s
87. e customer s service Service Type The service type associated with the service Order Type The transaction type of the service order Status The current status of the service order For example Proposed and Closed Status Date The date when the service order was last modified Account Number The account number the service was provisioned for Work Group The work group responsible for the service order Service Order Clicking this button displays all the tasks under a selected service order Service Order Comments Comments This is an alpha numeric field to enter comments associated with the service order Time Stamp The time when the comments were entered Created By The name of the user who entered the comments Viewing Customer Service Orders To view customer service orders 1 Navigate to the Service Orders tab 2 Click Query The screen enters query mode 3 Enter the search criteria in the Single Customer View section Note Though information can be entered in any of the fields in this section entering in all the fields will help narrow down the search 4 Click Query Details corresponding to the search criteria appear in the service orders section 5 Click Service Order to view the details of the selected service order The Service Orders screen appears containing the relevant details Confidential 145 Clarity User Manual 5 Provisionin
88. e field to specify Address for Alarm Processing Module class Auto Execute This is a mandatory field to indicate whether automatic service order provisioning is required or not Valid entries are Y or N Description This is a mandatory text field to describe the management system Attribute Name This is an editable field for the name of an attribute of the selected Management System For example INPUTHOST Attribute Value This is an editable field that displays the expected value for the attribute 3 5 1 Creating a Management Systems Record To create management systems record 1 Navigate to the Management systems screen 2 Enter information in the Class Version Supplier IP Address Instance Locn Name and Description fields Enter the IP Address and Port relevant to the Management System in the Address field Enter Y as the default value in the Auto Execute field Enter information in the Class Version and Instance fields The Name field will be populated 6 Click Save A message appears Your changes have been successfully saved 7 Click OK The changes are saved to the database 3 5 2 Querying a Management System Record This section describes how to query the Management systems screen to display management Systems records Confidential 54 Clarity User Manual To query a management systems record 1 Navigate to the Management systems screen 2 Click Query The screen enters q
89. e service order that matches the criteria Service Type Displays all service order details that match the specified service type Speed Displays all service order details that match the specified speed Status Displays all service order details that match the specified status Filters You can also apply one or more filters to your search The filters are Proposed Includes service orders with a status of Proposed Approved Includes service orders with a status of Approved Cancelled Includes service orders with a status of Cancelled Closed Includes service orders with a status of Closed Results Section 4 This section displays the results of the query Note The number of service order records retrieved and the currently selected row are displayed in the results section The fields in the Results section are S O Number Unique service order number Service Type The type of service requested by the customer Priority The level of importance assigned to this service order Customer Abbreviation for the customer requesting the service Order Type The type of service requested Status The current status of the service order Status Date The date the status was last updated Speed The operational speed of the circuit or bearer for this service Confidential 112 Clarity User Manual Field Field Description Display Click Service
90. e the typed cable name Circuit Name Selected by default it performs a direct search for circuit names Customer Searches for circuits that are owned or leased by the specified customer Network Element Retrieves a list of circuits that use the typed network element In the Search For field in the Search Conditions section you need to at least type the type and location for example HYDGTSC01 CDOT 001 Instance is optional It finds all circuits that have a certain type of equipment in a particular location Frames Searches for circuits that use the typed frame name Area Searches for circuits that are associated with the entered area criteria Locations Retrieves all circuits running between any two of the specified sites At least two locations delimited by a space have to be typed A maximum of five locations is accepted Service Order No Searches for circuits that are associated with the specified service order Service Type Searches for circuits that supply the specified service type Services Affected Assumes the search criteria is a circuit name and displays a list of child circuits that are customer leased Speed Searches for circuits with the specified operation speed Filters You can also select one or more filters to your search The filters are described in the table below Proposed Includes circuits with the status of proposed confirmed or reviewed Inservice Include
91. ect the Valid abbreviation for the yp Network element type This is a non editable auto populated field with a sequence number of the Network element Index Note As there should be only one NE defined per area code the index is always 001 Exchange Code This is an editable alpha numeric field to specify the exchange code for the network element This is a dropdown list used to select the domain of the network element Domain For example Data Switching and Transmission The default value is Switching This is a mandatory field Select the current status of the network element Status from the dropdown list For example In Service Spare and Planned The default value is In Service Confidential 35 Clarity User Manual Field Name InService Date Field Description This is a mandatory auto populated date field to specify the network element creation date This is alpha numeric field to specify the Internet Protocol IP address of the equipment This information is necessary for communication This is a mandatory field Use LOV to select the Abbreviation for the Customer customer The default value is BSNL Service Type Double click this field to view to update the list of values This is a mandatory field Use LOV to select the Abbreviation for the Manufacturer Manufacturer Note This is a conditional dropdown list showing only those manufacturer values
92. eeeseaeeceaeeseaeeseaeeseaeeseaaeesaeeesaeessaeesaaeesaesesaeeseaeeeeeeeeaeeenaten 65 3 7 1 Network Element Service Types sssssssssssssseeeeeneenneeneee nennen neret nennen 66 3 7 2 Frame Service 71 3 8 Number Creation sesssesssesesesseseeseseenene nnne nnn nennen nnsti treats entree 76 3 8 1 Generating a Number Range sssssssssese esent nn 77 3 8 2 Setting Number Status to Available sssseeseeeeeeeeneeneee neret 78 3 8 3 Deleting a Number 79 3 9 Number Mam agers t 79 3 9 1 Number Management Search sssssssssssssssseseeeee enne nennen 80 3 9 2 Wege 83 3 9 3 Advanced Batch 85 3 9 4 Numbers Det ll inre edente xx GR tox en Eeoae ii 86 BAO Circuit DESIGN ME 88 3 10 1 Creating EBEN DEAE 92 3 10 2 Querying Circuit Details coe iaeiaiai 94 3 10 3 Opening the Network Elements Screen sssssssssssseeseeneen eene nennen nennen nene 94 3 10 4 Modifying Circuit Records esses nennen nnne 95 3 10 5 2 96
93. eenn nennen nnne een nnne tnit nene 46 3 3 5 Defining Network Element Parameters 46 3 3 6 Querying a Network Element 47 3 3 7 Modifying Network Element 47 3 3 8 Deleting Network Element 48 3 4 Server Equipment sssesssesssesessseeeene eene nnne nnne nnne nennt s etre s enne nennen nennen 49 B41 En 51 3 4 2 Adding an RSU to an 2 2 01 1 0000 51 344 9 Deleting aM RSU 2 52 3 5 Management Systems rc esince arinin aanpraten ia i eE EDE enaa apa ETRE 52 3 5 1 Creating a Management Systems Record sssssssssssssesseeeeeeee nennen nennt 54 3 5 2 Querying a Management System Record ssssssssssseseee eene 54 3 5 3 Deleting a Management System Record sssssssssseee eene eene nennen 55 3 6 lcu 55 3 6 1 Creating a Frame ennt nnne nnne nne 61 2 62 QUERYING a RECON t 62 cuc MEE eBalieo O 63 3 7 Manage Service Types ccescccesceceseeeesees
94. eld Name Field Description Network Element Parameters Click this button to open the Network Element Parameters screen Use this screen to add network element parameters like CENTREX ENABLED MSC BASED and ACTIVATION Note These parameters are defined in Network Element Parameter validation screen Pre Provision Ports System configuration Utilisation Thresholds Click this button to open the NE Utilisation Thresholds screen Use this screen to view default thresholds defined for this screen View Network Element Card Slots Add Card Attributes Click to open the Card Parameters screen Confidential 39 Clarity User Manual Field Name Field Description Slot It is a mandatory field to specify the physical slot in the equipment chassis the card occupies Card Type Use LOV to select the card type For example HSU CPU PS or Aggregate Note This is a conditional dropdown list showing only those card types values that attached to manufacturer of NE Model It is an auto populated field to specify the model number of the card Revision It is a non editable alpha numeric field for the model revision number Serial Number NEMS Service Type Double click this field to view and update list of values Note These service types are a superset of the card service types Card Status It is a dropdown list to select t
95. elds that appear in the Service Orders tab are given below Table 23 Field References for Service Orders Field Name Field Description Search Conditions Use the Search Conditions section to type a value and perform a query Search For Type the search criterion Query Type A query type has to be selected to perform the search activity Note The information retrieved using the Service Order Query screen contains a list of service orders The query types are Alternate Names Displays service order details that are associated with the alternate name Cables Circuit Displays the details of the service order that is associated with the specified circuit Customer Displays all service order details for the specified customer Network Element Displays all service orders that involve the specified network element Search criteria must include equipment location and index separated by a semi colon Confidential 111 Clarity User Manual Field Field Description Frames Displays all service orders that contain the specified frame as part of the order Locations Displays all service orders that contain the specified location as part of the order Order Type Displays all service order details that match the specified service order type Priority Displays all service order details that match the specified service order priority Service Order No Displays the details of th
96. elect Search in the Parent Area Search Criteria section The Type and Area fields get activated Click in the Type field in the same section The LOV icon is enabled Click LOV A list of the Valid Area Types appears Select an exchange type and click OK The selected exchange type is updated in the Type field Click in the Area field The LOV icon is enabled Click LOV A list of the Valid Area Types appears Select the Valid Area Type and click OK The selected Area Type is updated in the Area field the Description field and Areas section are auto populated Place the cursor in any field in the Areas section except Type Click Insert to create a new switch record A new highlighted row appears in the Areas section Enter the new switch code in the Code field Note i The length of the switch area record must be nine characters The first three characters signify the SSA the next three signify the exchange the seventh signifies the switch type and the last two signify the index of the switch For example the switch code for the only CDOT switch at Ghatkesar exchange that belongs to Hyderabad SSA would be HYDGTSC01 Confidential 29 Clarity User Manual 13 14 15 ii If the exchange code is not unique an error message appears when you attempt to save the record Enter the description in the Description field Click Save A message appears Your changes have been successfully saved Click OK The changes are s
97. elete Service Set Batch Update Figure 20 Batch Update Field References The field name and description of all the fields that appear in the Batch Update tab are given below Table 15 Field References for Batch Update Field Name Field Description Batch Update Number Type The new Number Type for numbers that are retrieved matching a query in the Number Management Search tab Use LOV to select a value Status The new status for the numbers displayed by the query Use LOV to select a value Status Expiry Date The new date when the status of the numbers is changed back to Available Redirection Number This is a numeric field for the pilot number used in ISDN BRI and PRI services Redirection Date g Remark Confidential 83 Clarity User Manual Field Description Batch Update Service Type Set Service Type The new Service Type for numbers displayed by the query Use LOV to select a value Priority The new Priority of Service Types associated with the numbers displayed by the query Delete Service Type Click this button to delete the specified Service Type Set for Available and Not Set Conditioned numbers returned from a query in the Number Management Search tab Batch Update Click this button to update all the numbers returned from a query in the Number Management Search tab Only one batch update for example number type changes ca
98. em that identifies a particular Service Ord service order number Pty The priority assigned to the service order corresponding to the work order External ID The Service Order external ID from CRM The type of transaction with which the work order is related For example Order Type Create Modify Delete Service Type The type of service related to current work order Customer The abbreviation of the customer associated with the service order Cust Name The name of the customer associated with the service order Confidential 125 Clarity User Manual Field Field Description The area code of the switch associated with the service order Completion Dt The date on which the work order is completed Work Group The name of the work group that is assigned to the work order Employee ID The ID of the employee assigned to implement the work order Cirt Name The name of the circuit associated with the service order Task Name The name of the task associated with the service order Assigned Date The date on which the work order is assigned Status The current status of the work order Status Date The date on which the work order status was changed Proposed Start The date on which the work order is due to commence Proposed End The date on which the work order is due to be completed Actual Start The date on which the work order c
99. equence no 20 MDF line side pin with sequence no 30 and NE port with sequence no 40 for LANDLINE ISDN and PCO Services for WLL service only and pin details are inserted ii Rear pins should not be included in this section Cross Connections From Set Port Display Umesered Set Port Display Unrserved Seq XConnect Location Type Index Card Port Location Type Index Card Port 0 JUMPER 5 0001 PILLAR ooi 082 01 9 SHBPLASTODO PILLAR 001 2 01 INJFRONT 9 JUMPER BPLASTMO MDF oot 01 02 03 LINE SIDEFRONT6 25 Cu ve L ao PHYSICAL BPLASTCOI CDOT loot NA 100 01 01 22095 Figure 24 Cross Connections 4 Click Save A message appears Your changes have been successfully saved 5 Click OK The changes are saved in the database Note i The Circuit Design screen opens in insert mode However if there is no empty space a section that requires additional records click Insert to create the extra space this section ii The status of this new circuit cannot be changed to Inservice or Commissioned 3 10 4 Querying Circuit Details To query circuit details 1 Navigate to the Circuit Design screen 2 Click Query The screen enters query mode 3 Enter the search criteria in the relevant field in the Circuit Det
100. er Sequence This field reflects the sequence of this command within the set Load Bal Request Data Grp Id This is the system generated group identifier Seq This field displays the sequence of the SOP action command within the command set Name This field contains the input parameter Value This field contains the value of the input parameter Reply Data Name System generated with a reply parameter from the MDD Value The reply parameter value Fields marked with are non editable 5 1 1 Viewing Status of Commands To view the status of a command 1 Navigate to Clarity Provisioning Service Orders The Service Orders screen appears 2 Click Query The screen enters Query mode 3 Enter the Service Order number in the Service Order No field and click Query A list of tasks appears Confidential 148 Clarity User Manual Note If the status of the Indoor task is completed the View Command button will be enabled Click View Command The SOP Queue Edit screen appears mentioning the status of the command 5 1 2 Viewing and Modifying Status of Commands To view and modify the status of commands 1 2 Navigate to the SOP Queue Edit screen Click Query The screen enters Query mode Enter the Seit ID in the Seit Id field and click Query You can now view and modify the status of the command 5 1 3 Viewing Input Parameters and Values using Request Data
101. er View The Customer View screen appears 3 Click Service Orders The Service Orders tab is highlighted 2 Clarity International Clarity International DEV01 Microsoft Internet Explorer provided by TATA CONSULTANCY SERVICES Single Customer View Abbreviation Name Type Status a CENTRED CNTREXTESTCentrex RESIDENTIAL ACTIVE E ES ET co oe Service Orders Service Order No Service Id Service T Order Type Status Status Date Account Number Work Grow 000011710LLDEV 1200009703 LANDLINE MODIFY PROPOSED 4000004375 11721LLDEV 0000097121 LANDLINE CREATE PROPOSED 16 1 2009 4000004375 00001173011 0971811 LANDLINE MODIFY PROPOSED 16 TAN 2009 4000004375 SDE Service Order Semice Order Comments Comments Time Stary Created NS Creation Failed in Clarity Resubmit the order 15 1 09 19 28 53 Record 1 9 Figure 41 Service Orders Field References The field names and description of all the fields that appear in the Service Orders tab are given below Table 32 Field References for Service Orders Field Name Field Description Service Orders Confidential 144 Clarity User Manual Field Name Field Description Service Order No The unique ID associated with the service order Service 1 The unique number associated with th
102. ervice order Service Type Retrieves details of all customers utilising services of the specified type Speed Retrieves details of all customers that are using services that match the specified speed Status Retrieves details of all customers that match the specified status Filters Customer status field can be applied as a filter One or more such filters can be used The filter types are Active Includes customers that have a status of Active Inactive Includes customers that have a status of Inactive Staged Results Section The Results Section displays the results of the query Note The number of customer records retrieved and the currently selected row appear in the results section The fields in the Result section are Abbreviation Unique abbreviation for the customer Name The complete customer or company name Type The customer classification For example Corporate or Residential Status The current status of the customer Confidential 109 Clarity User Manual Field Field Description Company Number The customer company registration number Industry Code Industry classification Display Click Customer Accounts to display the relevant Customer Accounts screen for the selected record Note A record must be selected to open this screen Fields buttons marked with are not used All the fields marked with a
103. es or not No All is selected by default Confidential 69 Clarity User Manual 6 Select the relevant section for which you want to manage service types Note Selecting the Network Elements section enables the Cards section Selecting Cards enables the Ports section Click Manage Service Types A message appears if no checkbox is selected asking if you wish to apply the service type action to all existing ports on the selected cards Click No to select the relevant section in the Network Element Service Types screen Or Click Yes to continue The Manage Network Element Service Types screen appears Note A message appears when you click No asking you to select one or more network elements Click OK to continue and select the relevant section Then repeat step 7 za Manage Network Element Service Types Service Types Action Action Add Service Types Service Type Priorit Delete Service Types C Delete from Cards and Ports Delete from Cards and Ports Delete from Ports Errors Location Type Index Card Slot Port Name Enor 11 12 Figure 14 Manage Network Element Service Types Enter a unique batch ID in the Batch ID field in the Service Types section Use LOV to enter all the valid service types that are to be added deleted or updated in the Service Type field Enter the priority across each service type in the Priority field Note T
104. es and description of all the fields that appear in the Customer tab are given below Table 22 Field References for Customer Search Conditions Use the Search Conditions section to type a value and perform a query Search For Type the search criterion Query Type A query type has to be selected to perform the search activity Note The information that is retrieved using the Customers Query screen always contains a list of customers The query types are Alternate Name Retrieves details of the customer that match the alternate name Confidential 108 Clarity User Manual Field Field Description Cables Circuit Name Retrieves details of the customer who owns the specified circuit Abbreviation Retrieves details of all customers that match the specified abbreviation Customer Name Retrieves details of the customer that matches the specified search criteria Customer Type Retrieves details of all customers that match the specified type Network Element Retrieves details of all customers using the specified network element Search criteria must include equipment location and index separated by a semi colon Frames Retrieves details of all customers assigned to circuits using the specified frame name Locations Retrieves all customers that reside at the specified location Service Order No Retrieves details of the customer that is associated with the specified s
105. es that any character can appear in multiple positions represented by the wildcard Following are examples of all the instances where the symbol can be used 5 e When is typed Clarity system retrieves all records e When is typed Clarity system retrieves all records that begin with the letters HYD such as HYD0001 or HYD0002 e When 960001 is typed Clarity system retrieves all records Confidential 99 Clarity User Manual Character Description that end with 0001 such as HYD0001 or 0001 When HYD is typed the Clarity system retrieves all records containing the letters HYD The underscore wildcard character specifies a single position in which any character can occur For example when 000 is typed as criteria for the search all records that begin with the characters HYDO0OO and end with single character such as HYD0001 and 0002 are retrieved Note The query screen uses the wildcard as the last character by default This eliminates the need to type a wildcard after the search criteria Based on different criteria the Generic Query screen can be used to search for Circuits Network elements Customers Service orders Frames To navigate to the Generic Query screen 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Query 3 Generic The Generic Query screen appears with the Circuits tab highlighted as the default
106. ew details of the number that is highlighted in the Numbers section of the Number Manager screen Note You cannot use the Insert and Delete icons in this screen To navigate to the Numbers Detail screen 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Numbers Voice Numbers Manage The Number Manager screen appears 3 Click Number Detail The Numbers Detail screen appears Confidential 86 Clarity User Manual ye Numners Detail NW neielel Number Service Priority Service LANDLINE WLL a Number Activity User Timestarn 28 NOV 2008 10 28 13 CLARITY ADMIN FINISHED BATCH UPDATEON RANGE REFORFRUMBERSCOURD 22 07 2008 10 28 09 CLARITY_ADMIN THENUMBERTYPE OR SERVICE PRIORITY LIST CANNOT BE CHAK 28 NOV 2008 10 01 59 CLARITY ADMIN FINISHED BATCH UPDATE ON RANGE REPORT NUMBERS COUN 28 NOW 2008 10 01 56 CLARITY ADMIN THE NUMBERTYPE OR SERVICE PRIORITY LIST CANNOT BE CHAR if NOW 2008 110522 CLARITY FINISHED BATCH UPDATE ON RANGE REPORT NUMBERS COUN Exit Figure 22 Numbers Detail Field References The field names and description of all the fields that appear in the Numbers Detail screen are given below Table 17 Field References for Numbers Detail Field Name Field Description Number Service Priority Service Type The Service Type associated with the number For exam
107. f hierarchy being created or modified Parent Area Search Criteria Select this checkbox when creating or querying parent areas to display the Search Type and Area Confidential 26 Clarity User Manual Field Name Field Description This field is auto populated if an area is selected in the Parent Area Search Type Criteria Area field It displays the area type of the parent area Use LOV to select a value apa This field is auto populated if an area is selected in the Parent Area Search Criteria Area field It displays the area in which the area is located Description This field is automatically populated if an area is selected in the Parent Area Search Criteria Area field It displays a description of the area Areas Code This is a mandatory field for the code that represents the area T This is a field for the valid area type Use LOV to select a value Area types ype are set up in the Area Types reference screen This field is automatically populated with the parent information selected in Parent the SSA parent name It is empty if the area is the top most level in the hierarchy Description This is a mandatory alpha numeric field to further describe the area Location Details Code A unique code that identifies the physical location of a component The description of the location Description Type The type of the location Work Group Details Service Type This is
108. fidential 124 Clarity User Manual Field Field Description Timer in Minutes It is an optional field that contains the refresh period in minutes The Clarity which it is set The default value is one minute system re queries the database and refreshes this screen after the period of time that is entered in this field This value is valid only for the session in Set Click the Set button to set the timer value to determine how often the system re queries the database to refresh the screen Once the timer value is typed click Set Color Coded Display It is optional to select the checkbox This field toggles the view between colour coded and normal display The colour coded display represents each status as a different colour Implementation tasks retrieved This shows the count of the implementation tasks that are displayed in the Tasks tab Work Orders retrieved This shows the count of the work orders that are displayed in the Work Orders tab Work Order Activities retrieved This shows the count of the work order activites that are displayed in the Activities tab Threshold Report Click the Threshold Report button to generate a report containing the list of work groups with the number of tasks associated Note This button is not used Work Orders Work Ord No The unique work order identification number The unique number generated by the syst
109. fidential 15 Clarity User Manual 2 2 Working with the Clarity Interface This section describes how the different interfaces of Clarity can be used 2 2 1 Using Menus and Toolbars Menus and toolbars can be used to access Clarity functionalities While the menu displays a list of commands the toolbar contains buttons with images menus or a combination of both Every screen in Clarity contains the common toolbar The functions of this toolbar are the same throughout the application The toolbar buttons are listed in the figure given below in the order they appear on screen USING THE TOOLBAR exit i 2 query lov save insert print help Figure 3 Clarity Toolbar Field References Each icon that appears in the common toolbar is described below Table 1 Toolbar Icons Field Name Field Description gt The Query icon is used to search for data in the selected screen Confidential 16 Clarity User Manual Field Name Field Description LOV icon provides access to a preset list of values that can be used for entry in a selected field In case the LOV is not available for a field the icon is grayed out The Save icon enables you to save any changes to data or new entries in the IE selected screen The Rollback icon is used to clear data associated with the last action 5 The Insert icon allows you
110. field to specify the NEMS software version Supplier This is a mandatory field Use LOV to select the company name providing NEMS IP Address This is a mandatory field to specify the Internet address of the NEMS Instance This is a mandatory field to specify the NEMS instance identifier Type This is an editable field to specify the additional grouping attribute Locn Name Use LOV to select the location of the NEMS This is a dropdown list to select the class of interface for Mediation Device Driver Service Order Provisioning Select either Internet Protocol or NFS MDD SOP Address This is an editable field to specify the Address for Mediation Device Driver Service Order Provisioning class MDD Alarm This is a dropdown list to select the class of interface for the Mediation Device Confidential 53 Clarity User Manual Field Description Driver alarm Select either Internet Protocol or NFS Address This is an editable field to specify the Address for Mediation Device Driver alarm class This is a dropdown list to select the class of interface for Service Order SOP Provisioning class Select either Internet Protocol or NFS Address This is an editable field to specify Address for Service Order Provisioning class This is a dropdown list to select the class of interface for Alarm Processing Module Select either Internet Protocol or NFS APM Address This is an editabl
111. g The Provisioning system is used to create new subscribers It is also used to provide facilities like STD ISD call waiting and call forwarding to new and existing customers This system receives requests from Order Management to activate or deactivate these facilities Once the request is received the Provisioning system delivers it to the Network Elements Finally the subscription and services facilities are activated The screens described in this section are SOP Queue Edit SOP Queue Work Flow Management 5 1 SOP Queue Edit The SOP Queue Edit screen is used to view and modify service order provisioning commands For example if the command is executed successfully then the status is updated to COMPLETED An ERROR message in the Status field indicates there is an error and its details are displayed Once corrected the status can be changed to ACTION This will then be resubmitted to the Mediation Device Driver MDD Tasks that can be performed using this screen are e Viewing the SOP Commands Status Remarks and Input Data e Viewing and modifying the SOP Commands Status e Viewing Input Parameters and Values using the Request Data tab To navigate to the SOP Queue Edit screen 1 Click Provisioning on the Clarity home page A dropdown list appears 2 Select SOP Edit The Sop Queue Edit screen appears Confidential 146 Clarity User Manual a SOP Queue Edit ABER BOGE Remarks 2 Start Activating the Com
112. g an area record Querying an area record e Deleting an area record To navigate to the Areas screen 1 Click Inventory on the Clarity home page A dropdown list appears 2 Select Areas The Areas screen appears gt afe efe e x Parent Area Search Criteria Hierarchy SearchT ype Area Description BNLNEWARER 9 9 GSA 0 Areas Exchange Code Type Parent Description HYDANZ HYD Anazpur eS RYDAPM fc HD Cis HYDGRL Gownelli iR moos T 007 002 0000 Location Details Description Type y HYDGTS0001 pillar PILLAR B HYDGTSMO mdf MDF HYDGTS0002 PILLAR2 PILLAR 1 HYDGTSO0010001 DP of 0001 pillar DP HYDGTSO00020002 dp of 0002 pillar DP HYDGRLOo010001 DP DP le Work Group Details 0 Service Type Work Group Name Work Group LANDLINE BSNL LHYDOTSUB oO OoOo i o PCO BSNL LLHYDGTSOUT OUTDOOR LANDLINE BSNL LLHYDGTSOUT OUTDOOR LANDLINE BSNL LLHYDGTSMDF MDF LANDLINE BSNL LLHYDGTSITD TESTING le Figure 5 Areas Field References The field names and description of all the fields that appear in the Areas screen are given below Table 5 Field References for Areas Field Field Description Hierarchy This is a mandatory field that contains a dropdown list This list is used to select the type o
113. ge CRE SUB OCB 05 05 08 16 19 56 COMPLETED amp LCATEL 27 5 COMPLETEL 05 05 08 16 19 56 0605402 11 18 00 ge CRE SUB OCB 08 05 08 09 35 57 COMPLETED ALCATEL 2 5 COMPLETE 0815 08 09 35 57 0605402 11 41 00 oon l CRE_SUB_OCB 08 05 08 09 35 59 COMPLETED amp LCATEL 2 3 COMPLETEE 08 05 08 09 35 59 06 05 08 11 53 00 Figure 44 Queue Work Flow Management Field References The field names and description of all the fields in the SOP Queue Work Flow Management are given below Confidential 150 Clarity User Manual Table 34 Field References for SOP Queue Work Flow Management Field Name Field Description Choose the Status This is a mandatory dropdown list used to select a command status Options include statuses like Hold Action Read Send and so on Timer in Minutes Determines how frequently the database re queries SOP workflow records Set Click this button to save the value entered in Timer in Minutes Modify Current Record Click this button to modify the selected record in the SOP Queue Edit screen Req Id The SOP queue request identifier Seit Id The service implementation task identifier Caller Code The telephone number that is used as the service identifier 1 The SOP command identifier Command The SOP command name Timestamp The date and time that the command was placed in the queue Status The current status of t
114. h are non editable and auto populated Searching for Network Elements Based on Different Search Criteria The following section describes how to search for network elements To search for network elements 1 Navigate to the Network Elements tab Select a query type in the Query Type section Enter the valid search criteria in the Search For field in the Search Condition section Note Use the Filters section to refine the results 4 Click the search icon in the Search Conditions section Matching records appear Confidential 107 Clarity User Manual 3 11 3 Customer The Customer tab is used to search for customers based on the search criteria provided The task that can be performed using the Customer tab is Searching for a customer based on different criteria To navigate to Customer 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Query Generic The Generic Query screen appears 3 Click Customer The Customer tab is highlighted Search Conditions Locations Filters 7 Active Query Type Search For C Altemate Name Customer Name C Service Order No Inactive C Cables C Customer Type Service Type Staged E3 gt Circuit Name Network Element Speed Abbreviation Frames Status Name T Status Company Number Industry Code No of Customers Retrieved Cunent Row Figure 28 Customer Field References The field nam
115. h the employee is associated This screen maintains valid employee profile details and can be used to provide access permissions that enable the employee to perform specific functions Note Only an administrator is authorised to give access permissions The task that can be perfo Viewing Employees rmed using this screen is Note This screen is non editable You can only use this screen to view employee details Confidential 119 Clarity User Manual To navigate to the Employees screen 1 Click Contacts on the Clarity home page A dropdown list appears 2 Select Employees The Employees screen appears gt Clarity International Clarity International DEY01 Microsoft Internet Explorer provided by TATA CONSULTANCY SERVICES dit Contacts Inventory Provisioning nce Integration BSNL Clarity MENUITEM Help Window ABER RODE Name User ID Reporting Emp Desig End Date Notification Pref Tel Number B2008 10001 DE 186200810001 8200810001 EXECU TIVE Et 82008 10004 LINEMAN 200810004 B200810003 LINEMAN 82008 10006 LINEMAN 1200310006 B200810003 LINEMAN B200810003 SATYANARAYANA 57 200810003 200810002 ASST SERVICE B2008 10002 SDE 18200810002 200310001 SERVICE ENGC 8200810005 8200810005 8200810002 TD ee si User Access Details Copy Ernployee Details Disable User Work Groups Wisility Employee Work Groups Work Gro Work Group Class Statu
116. hat contains a description of the work group This is a mandatory dropdown list that indicates if a work order or service Fax Flag order must be faxed to the work group This field displays two values N for No and Y for Yes Fax Name Number This is an optional field for the work group s fax details Mobile Number This is an optional field for the work group s mobile number details Email Address This is an optional field for the email address of the work group Notification Preference This is a dropdown list that contains options for the preferred method of email notification The options are e MAILHTML MAILTEXT Work Group Constraints Work Group Class This is an optional field where details are required only in case of assurance Work Group Assignment This is an optional field where details are required only in case of assurance Enter the search criteria either in the Name or Description fields 4 1 1 Viewing Work Groups To view work groups 1 Navigate to the Work Groups Definiton screen 2 Click Query The screen enters query mode 3 Type the search criteria in the Name field For example HYDGTS Note In the exam ple HYD refers to the SSA and GTS refers to the Exchange 4 Click Query The work groups with the specified string appear 4 2 Employees The Employees screen displays details of the employee s profile including the work group with whic
117. he SOP Queue Edit screen for modification Tasks that can be performed using this screen are Displaying or viewing the service order provisioning requests based on the current status of the command To navigate to the SOP Queue Work Flow Management screen 1 Click Provisioning on the Clarity homepage A dropdown list appears 2 Select Query Auto Provisioning Queue The SOP Queue Work Flow Management screen appears SOP Queue Work Flow Management Choose the Status Timer in Minutes COMPLETED jit Set Modify Cunent Record ReqId SeitId Caller Code Command Tirestar Status Accessed Provision 0940 86 CRE SUB 03 05 08 15 34 40 COMPLETED 2954 LETEL 03 05 08 15 34 40 03 0508 14 50 00 653392 9949 56 CRE SUB OCB 03 05 08 15 34 42 2 COMPLETED ALCATEL 2 5 COMPLETEL 03 05 08 15 34 42 030508 16 18 00 653393 9953 ge CRE SUB OCB 08 05 08 09 35 55 COMPLETED ALCATEL 2 S COMPLETEL 08 05 08 09 35 55 040508 01 50 00 653394 M 9957 6 CRE SUB OCB 0305 08 15 33 51 COMPLETED ALCATEL 2 St COMPLETEL 03 05 08 15 33 51 04 05 08 02 32 00 653395 ge SUB OCB 03 05 08 15 45 31 COMPLETED ALCATEL 2 St COMPLETEL 03 0508 15 45 31 040508 02 44 00 pus 56 CRE SUB OCB 05 05 08 15 55 45 COMPLETED ALCATEL 2 St COMPLETEL 05 05 08 15 55 45 0605008 10 52 00 ge CRE SUB OCB 05 05 08 16 01 25 COMPLETED 1 1 2 5 05 05 08 16 01 25 060508 11 00 00 em
118. he command request NEMS The Network Element Management System Error The error message generated from the NEMS Accessed The time and date on which the command was accessed by the MDD Provision The time and date on which the command was actioned by the MDD 5 2 1 Displaying Service Order Provisioning Requests To display or view a service order provisioning request based on the current status of the command 1 Navigate to the SOP Queue Work Flow Management screen 2 Select a status from the Choose the Status dropdown list 3 Click Set The Service Order Provisioning request appears Confidential 151 ATA INTZNTNIVNTANTANTANTANTANTIANTIANTE NIVNTINIVNTANTANIUNTPANTANTANTANTUNITE INTANIVNIANINIPANIPANTANIPANITE NIVNINIVNIENIENIENIPANIPNIPANINIDANIE TATATATA TATATATA TATATATA E a ALAU NT T NTVV gt 21 2 gt gt ES 2 2 22 c 2 c 22 z 2 21 2 Dol ESTAS TS US AS DS STA AST SIPZNTPNT ASBZNTANTZNIDN ISI EI gt E gt gt 2 a gt EI 22 EI 2 E 2 en gt _ El A ALALA ANETTA IN ym IN ZNINIPNIP TUNTUNAN TATA CONS
119. he current status of the card For example In Service Spare and Planned The default value is In Service Card Mode It is a dropdown list to select the working mode of the card slot Valid values are Neither Working or Protect The default value is Working Parent card slot Card relation Display Cards Hierarchy Click BD to open the Cards Hierarchy screen Utilisation This section shows the number of allocated active ports for the selected card as a percentage The bar graph is displayed in different colours depending on the utilisation e Green 0 49 e Orange 50 79 Red 80 100 The statuses used the Utilisation calculations appear next to the Utilisation field as an abbreviation For example PADBL stands for Planned Active InActive Bad Port and Locked This button is activated only when information is entered in the Card slots Elements section Clicking this button gives a dropdown menu Ports Tool Palette oe Assets and Dimensions Confidential 40 Clarity User Manual Field Name Field Description Card Aliases Click this button to open the Card Aliases screen Use this screen to enter an alias name for card slot Card Features Cards Hierarchy Copy Cards Click this button to open the Copy Card screen Use this screen to create a copy of the card slot record Delete Ports Click this
120. he field you wish to modify and highlight the value or text that you want to change Note Circuit status in the Status field can be changed from Proposed to Reserved status Reserved to Pending Delete status Reserved to Commissioned status Reserved to In Service status Commissioned to Pending Delete status Commissioned to In Service status In Service to Cancelled status Enter the new information Confidential 95 Clarity User Manual Note LOV can be used to populate fields for which it is available Click Save A message appears Your changes have been successfully saved Click OK The changes are saved to the database Note Circuits that are created via a service order can only be modified via a service order Modifying Circuit Names This section describes how to modify an existing circuit name in the Circuit Design screen To modify a circuit name 1 2 Navigate to the Circuit Design screen Query the required Circuit details Matching results appear 3 10 9 Note For details see Querying Circuit Details Click Tool Palette Change Name The Circuit Name Change screen appears Enter the new circuit name in Location A and Location B The Index field is automatically populated Note The values can be selected using the LOV Click Change Name The Name field is automatically populated with the new name of the circuit
121. he service implementation task Confidential 132 Clarity User Manual Field Name Field Description Status This is a mandatory field containing the status of the service implementation tasks Valid status are e Approved e Assigned e Inprogress e Completed Status Date This is a mandatory field containing the date the status value was changed to current status value This tab contains data only when work orders are available for the queried work group The work orders include all the orders that are open closed or cancelled Number This is a mandatory field containing the unique work order identifier number Revision This is a mandatory field containing the Revision number of the work order Order Type This is a mandatory field containing the Work Order Type Valid work order types include Create Modify and Delete Created Date This is a mandatory field containing Work Orders the date when the work order was created Due Date This is a mandatory field containing the date the work order is due for completion Status This is a mandatory field containing the current status of the work order Valid work order status are e Assigned In Progress Cancelled Closed Status Date This is a mandatory field containing the date the current status was assigned The Work Orders Activities tab contains data only when work order activities are available for the queried work group These in
122. he task end date of the task status of the task and the status date are displayed Work Orders The Work Orders tab displays the current work orders created by the selected work group Work order details like work order number type of the order order creation date order due date status of the order and status date are displayed Work Order Activities The Work Order Activities tab displays the current work order tasks that are assigned to the selected work group The work order activity details like work order number activity name activity start date activity due date status of the work order and the status date of the work order are displayed Note The Work Groups screen is non editable The task that can be performed using this screen is Confidential 130 Clarity User Manual Viewing Work Groups To navigate to the Work Groups screen 1 Click Contacts on the Clarity home page A dropdown list appears 2 Select Query Work Groups The Work Groups screen appears f Clarity International Clarity International DEV01 Microsoft Internet Explorer provided by TATA CONSULTANCY SERVICES plication Edit Contacts Inventory Provisioning Assurance Integration BSNL Clarity MENUITEM Help Window 1 1 12 12 Work Groups Name Description Task Threshold 4 561431 Sublocality WrkGrp for GHATKESAR HYDERABAD Employees Service Orders Service Implementation Tasks WorkOrdes Work Order Activit
123. his is an optional field Select the action type in the Action section It is set to Add Service Types by default Confidential 70 Clarity User Manual Note If you select either Delete Service Types or Update Service Types the Delete Service Types sub section is enabled and you can further choose the deletion criteria from the given options The default option is set to Delete from Ports 13 Click Add Service Types Delete Service Types Update Service Types A message appears asking you to confirm the changes 14 Click Yes to save the changes Another message appears saying that the changes have been successfully saved 15 Click OK The changes are saved to the database Note The Errors section is populated if any errors occur while adding deleting updating service types 3 7 2 Frame Service Types Frame Service Types is used to add modify or delete service types that are related to the frame found by the search criteria To navigate to Frame Service Types 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Components Manage Service Types Frame Service Types The Frame Service Types tab highlighted in the Manage Service Types screen Confidential 71 Clarity User Manual Frame Service Types Frame Appearance In Circuit Frae Location ue Frame TypeMDF 37 C No Frame Appearance Service 2 0 0 Frame Containers
124. ia Frame Containers Location Physical location of the frame Type Valid abbreviation for the frame type Index Index number assigned to the frame Status Current status of the frame Container The frame container Frame Units Name The index of the frame pin name Position The frame unit position For example EXC Direction The direction of the frame unit For example IN Status Current status of the unit For example INSERVICE Frame Appearances Position The pin name after the index Usage The usage of the frame appearance By default it is set to VOICE Service Types The service types supported by the pins Status Current port status For example INSERVICE Click this button to navigate to the Manage Network Element Service Types screen Service Types Batch ID This is a mandatory field Enter alpha numeric unique code Service Type This is a mandatory field for a valid service type Use LOV to select a value Priority The new priority for the service type Action Action This field contains a dropdown list to select the relevant action Confidential 73 Clarity User Manual Field Description to be performed Add Service Types Click this button to add service types Errors Location Physical location of the frame Type Valid abbreviation for the frame type Index Index numbe
125. ick to display the Assets And Dimensions screen Use this screen to view and modify network element asset or dimension details Confidential 36 Clarity User Manual Field Name Field Description Display Port Breakdown Templates Create Ports 90 Click to display the Port Templates screen Click 90 to display the Add Ports from Template screen Tool Palette Confidential This button is activated only when information is entered in the Network Elements section Clicking this button gives a dropdown menu Alternate Names Click this button to open the the Alternate Network Element Names screen Use this screen to assign different names to the network element Attach and View Files Bulk Update Service Types Click this button to open the Bulk Update Service Types screen Use this screen to update bulk update ports with service types Costed Items Create NE From Template Click this button to open the Create Network Element from Template screen Use this screen to create an instance of a network element based on user defined information in the template Create NE Template Click this button to open the Create Network Element Template screen Use this screen to create a network element template based on the network element currently displayed Equipment Features Element Utilisation Click this button to open the Element Utilisation screen
126. ies Employees Employee User 14 Email Mobile Number SRINIVAS 20030 1911 ABCDQBSNL IN 4 SATYANARAYANA SV 8200810003 BHANUMATHY P 200810009 CLARITY ADMINISTRATOR CLARITY ADMIN p E iv Figure 36 Work Groups Field References The field names and description of all the fields in the Work Groups screen are given below Table 29 Field References for Work Groups Field Name Field Description Work Groups Name The name of the work group is typed to query the details Description Displays the description of the work group Task Threshold This is an optional field for the Task Threshold of the work group Employees Employee Name This is a mandatory field containing the name of the employee User Id This is a mandatory field containing the employee s user identification Email This is an optional field for the employee s email address Mobile Number This is an optional field for the employee s mobile number This tab contains data only when service orders are available for the queried work group The service orders include all the orders that are open closed or cancelled Confidential 131 Clarity User Manual Field Name Field Description Service Orders Number This is a mandatory field containing the unique service order identifier number Service Type This is the mandatory field conta
127. ify the customer name Service Id This is a non editable auto populated field to specify the Service Id Service Type This is a non editable auto populated field to specify Service Type Telco DP Aend Address This is a non editable auto populated field to specify the location address of the starting point of the service For point to point services this is the customer s A end location address For non data services this is the switch location code address indicating the point of service origin DP Bend Address This is a non editable auto populated field to specify the location address of the terminating point of the service indicating the point of service termination on the Telco equipment Account Confidential 89 Clarity User Manual Field Description Status This is an editable dropdown list to select the current status of the circuit For example Commissioned Proposed and In Service Inservice Date This is an editable auto populated date field to specify the circuit creation date The format used is DD MMM YYYY Out of Service Date This is an editable date field to specify the date the circuit becomes out of service The format used is DD MMM YYYY Speed This is a mandatory field which is populated using an LOV for the guaranteed speed of operation for this services Circuit Type This is a dropdown list to select the type of the circu
128. iguration report for the selected circuit No of Circuits This is an auto populated field that shows the number of circuits retrieved Retrieved Total no of Rows This is an auto populated field that shows the total number of rows retrieved Current Row This is an auto populated field that shows the number of the highlighted row Fields buttons marked with are not used All the fields in the section marked with are non editable and auto populated Searching for Circuits Based on Different Search Criteria To search for circuits 1 Navigate to the Circuits tab 2 Select a query type in the Query Type section 3 Type the valid search criteria in the Search For field in the Search Condition section Note Use the Filters section to refine the results Confidential 104 Clarity User Manual 4 Click the search icon in the Search Conditions section Matching records appear 3 11 2 Network Elements The Network Elements tab is used to search for various Network Elements based on the search criteria provided The task that can be performed using the Network Elements tab is Searching for Network Elements based on different criteria To navigate to Network Elements 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Query Generic The Generic Query screen appears 3 Click Network Elements The Network Elements tab is highlighted Network Elements
129. il Frame Appearances Position This is an auto populated field to specify the position in the frame unit Note If Product Name field in Frame Units section has no positions attached these pins have to entered manually Side This is a non editable field to specify the side of the frame appearance Values are Front and Rear Status This is an auto populated field to specify the status of the frame appearance For example Spare Planned and Active Note Automatically populated with the product name selected in the Frame Units section Usage This field is auto populated with the product name selected in the Frame Units section to specify the usage at the specified position For example Voice Data and Wideband Confidential 60 Clarity User Manual Field Name Field Description Details This is an alpha numeric field to enter the details of the frame appearance Service Type Double click this field to view and update list of values Frame Appearances Circuit Reservation Name This is a non editable auto populated field to specify the name of the circuit reserving the frame appearance Status This is a non editable auto populated field to specify the status of the circuit Unnamed Connection This is a non editable auto populated field to indicate whether the circuit connection is an unnamed connection or not For example Y N Frame Appearances gt Cable
130. in the Number Management Search tab Only one batch update for example area code changes can be made with each click of this button Delete Number Click this button to delete all the numbers returned from a query in the Number Range Management Search tab Batch Deleting Number Ranges Confidential 85 Clarity User Manual Prerequisites to proceed The numbers that are to be deleted need to be queried using Number Management Search tab before batch deleting the numbers This section describes how to delete numbers that appear in the Numbers section of the Number Manager screen These numbers are found by querying in the Number Management Search tab Note A number range can be deleted only when all numbers within the number range have a status of either Available or Not Conditioned If one or more numbers in the number range have another status value such as Allocated the number range cannot be deleted To delete a number range 1 Navigate to the Number Manager screen 2 Query the number records you want to delete in the Number Management Search tab Note For details see Querying Numbers Click Advanced Batch Update The Advanced Batch Update tab is highlighted Click Delete Number Range Click Yes to confirm the number range deletion All the queried numbers are deleted o oso Click OK to close the deletion report The changes are saved to the database 3 9 4 Numbers Detail This screen is used to vi
131. ing Location Details Highlight the field in the Locations tab that you want to modify Enter the new value Click Save Your changes are saved to the database 3 2 4 Deleting Location Records To delete a location record 1 Navigate to the Locations screen 2 Query and select the Location or Site record that has to be deleted Note For details see Querying a Record Click Delete The record is deleted from the screen Click Save The record is deleted from the database Note A location or site record associated with any other screen or entity in the Clarity System cannot be deleted 3 3 Network Elements The screen contains information about the Network Elements NE Network Elements consist of cards ports and there is a service type attached to each of them The NE screen displays the circuits against each port Tasks that can be performed using this screen are Creating network elements Applying port templates Copying network element records Copying card records Querying network elements Modifying network element records Deleting network element records To navigate to the Network elements screen 1 Click Inventory on the Clarity home page A dropdown list appears 2 Select Components Network Elements The Network Elements screen appears Confidential 34 Clarity User Manual Utilisation 2 P
132. ining the service order type for example LANDLINE Order Type This is a mandatory field containing the service Order type Valid order types are e Create Modify Delete Fault Restore Suspend Service 1 This is the mandatory field containing the unique identifier for customer s service Status This is a mandatory field containing the current status of the service order Valid status are e Approved Proposed Cancelled Closed Recommended Reviewed e Waiters Note The Approved Recommended Reviewed and Waiters options are not used Status Date This is a mandatory field containing the date and status value was changed to current status value Completion Date This is a mandatory field for the service order completion date Service Implementation Tasks This tab contains data only when service implementation tasks are available for the queried work group These include all the tasks that are open closed or cancelled Service Order Number This is a mandatory field containing the unique service order identifier number Task Name This is a mandatory field containing the name of the service implementation task Start Date This is a mandatory field containing the date the work group is supposed to start the work on the service implementation task End Date This is a mandatory field containing the date the work group is supposed to finish the work on t
133. is 1000 Note To generate only one number type the same number in the Start Number and End Number fields The Number of Records field displays one record Select the number type that you are assigning the set of numbers to using the LOV in the Number Type field For example STANDARD Enter the codes for the range of numbers in the Switch Code and STD Code fields using the LOV Select the Service Type using the LOV For example LANDLINE Enter a priority for each service type associated with this number range in the Priority field For example 1 Note You can create a Priority Set by adding more service types and entering any value for the priority of each service type The service types WLL and PCO must have separate number ranges The number ranges that are associated with LANDLINE must also be associated with ISDN BRI ISDN PRI and PCO Click Generate Number Range A message appears asking you to confirm that you want to generate this number range Click Yes Another message appears Number range created successfully Note If the number range or numbers within the range are already generated an error message appears Click OK The Clarity system generates the number range Note This may take several moments depending on the count of numbers to be generated Click OK The number range record is automatically saved The number status description is set to Not Conditioned and the Number Range Activities fields are upd
134. it For example Switched Telephony Leased Trunk and Bearer This information is set up in the Check Constraints screen The default value is Switched Telephony Designer This is a non editable auto populated field to specify the person who designed created the circuit including the network element interconnections Comments This is an editable alpha numeric field to specify the comments Press Ctrl E to display the Editor screen In the Editor screen you can view enter delete or modify text Include Alarm This is a checkbox used to select alarms as part of a query Check in query For Inter Ring bearers A Ring For Inter Ring bearers B Ring This button is activated only when information is entered in the Circuit Details section Clicking this button gives a dropdown menu Note Only the Alternate Names Change Name Copy Circuit Copy Xconnection and View Reservation Details options need are used in this menu Alternate Names Click this button to open the Alternate Circuit Names screen Use this Tool Palette screen to add modify or delete alternative names for the selected circuit Change Name Click this button to open the Circuit Name Change screen This option is unavailable for circuits that have been created via a service order Click here for more information Confidential 90 Clarity User Manual Field Name Field Description Copy Circuit Click
135. ld port has a circuit assigned 3 4 Server Equipment The Server Equipment screen is used to maintain the relation between switching units It displays all the Remote Switching Units RSUs Rural Automatic Exchanges ANRAXs and Digital Loop Carriers DLCs which are connected to a Main Switching Unit MSU Tasks that can be performed using this screen are Querying a record e Adding an RSU to MSU e Deleting an RSU Note MSU records cannot be deleted as they are non editable To navigate to the Server Equipment screen 1 Click Inventory on the Clarity home page A dropdown list appears 2 Select Components Network Elements Feature Hierarchy The Server Equipment Screen appears Confidential 49 Clarity User Manual ver Equipment Type Field References Figure 9 Server Equipment The field names and description of all the fields that appear in the Server Equipment screen are given below Table 8 Field References for Server Equipment Field Name Field Description Server Equipment Location This is a mandatory field Use LOV to select the location for the server equipment Equipment Type This is a mandatory field Use LOV to select the Valid abbreviation for the server equipment type Index This is a non editable field with a sequence number for the server equipment This is a mandatory auto populated date field to specify the netw
136. mands Re Generate Commands v Figure 42 SOP Queue Edit Field References The field names and description of all the fields that appear in the SOP Queue Edit screen are given below Table 33 Field References for SOP Queue Edit Field Name Field Description SOP Queue Edit Request Id A numeric field it is the unique ID for the SOP Queue request This is auto generated field that records the date and time at which the Timestamp command was placed in the queue Provision This is an auto generated field that displays the time and date at which the command was executed by the MDD This is an auto generated field that records the date and time at which the Accessed command was accessed by the MDD Priority This field displays the request priority Status A dropdown list it displays the current status of the command Confidential 147 Clarity User Manual Field Name Field Description WF WF Key WF Remarks An auto populated field it contains details related to the status of the SOP queue Seit Id A mandatory and unique field it is the Service implementation task identifier Circuit NEMS The Network Element Management System it contains the name of the switch 1 The SOP command identifier Command The SOP command name Set ld This field is a unique indoor ID for every service order It is the SOP command set identifi
137. n be made with each click of this button Numbers details see Field References for Number Management Search Batch Updating Numbers Prerequisites to proceed The numbers that are to be updated need to be queried using the Number Management Search tab before batch updating the numbers This section explains how to update numbers displayed in the Numbers section of the Number Manager screen which are found by querying in the Number Management Search tab To batch update the numbers 1 Navigate to the Number Manager screen 2 Query the number records you want to update in the Number Management Search tab Note For details see Querying Numbers 3 Click Batch Update in the Number Manager screen Note If you wish to update the area code STD code or prefix of the queried numbers click Advanced Batch Update 4 Enter the value in the field that has to be updated For example a new status entered in the Status field Note Only one field can be batch updated at a time Click Batch Update A message appears Click Yes to confirm the update The numbers are updated and a report summary of the number of records changed or not appears 7 Click OK to close the report Note To batch update another field re query the numbers in the Number Management Search tab and repeat steps 3 7 Confidential 84 Clarity User Manual 3 9 3 Advanced Batch Update The Advanced Batch Update tab is used to
138. n shows all the services associated with the customer in a single view It is a non editable screen Note The Contacts Customer Addresses and Faults tabs in this screen are not used Tasks that can be performed using this screen are e Viewing customer account details e Viewing services provided e Viewing customer service orders To navigate to the Customer View screen 1 Click Contacts on the Clarity home page A dropdown list appears 2 Select Query gt Customer View The Customer View screen appears Confidential 134 Clarity User Manual ft Internet Explore ided by TATA CONSULTANCY SERVICES ce Integratio Y MENUITEM Help Single Customer View Abbreviation Name T Status E CNTREDI CNTREXTESTCentrex RESIDENTIAL ACTIVE Accounts Services Service Ordens Accounts Number Status Estimated Revenue Account M 2 BCINE 0000 Account Details Recard 1 1 Figure 37 Customer View 4 5 1 Accounts The Accounts tab of the Customer View screen displays all the accounts available for the customer The task that can be performed using this screen is Viewing customer account details To navigate to Accounts 1 Click Contacts on the Clarity homepage A dropdown list appears 2 Select Query Customer View The Customer View screen appears with Accounts highlighted as the default tab Confidential 135 Clarity User Manual 7 Clarit
139. nique across the system Alternate names can be used as a query criteria in the Circuit Query screen 3 11 Generic Query This screen is used to search for information about circuits network elements customers service orders and frames in the Clarity system The query type and filters that are chosen directly affect the search results All query result screens are dynamically linked to the source information To access this source information double click a field in the results section of the screen Note There is a Results section in every tab of the Generic Query screen Search Conditions Use the Search Conditions section to type a value and perform a query The records are retrieved depending on Search criteria Query type e Filters Search Criteria The search criterion is the value or word that is typed in the Search For field Use the Copy button to copy information from the Results section to the Search For field To copy information 1 e the cursor in the field and click Copy The information appears in the Search For ield 2 Click the destination tab to copy this information to another Query screen 3 Click Copy again The information appears in the Search For field Wildcard characters can be typed in the search criteria to narrow or broaden the search results The following table describes the wildcard characters Table 19 Wildcard Characters Character Description The percent wildcard character impli
140. ntainer Frame Location Type Index Frame Unit Unit Position No of Frames Retrieved Curent Row Figure 30 Frames Field References The field names and description of all the fields that appear in the Frames tab are given below Table 24 Field References for Frames Query Type Description Search Conditions Use the Search Conditions section to type a value and perform a query Search For Type the search criterion Query Type A query type has to be selected to perform the search activity Note The information that is returned in the Frames tab is always a list of frames The query types are Alternate Name Displays the frames that are associated with the alternate name Cables Circuit Name Displays the details of the frame that is associated with the specified circuit Customer Displays all frames for the specified customer Displays all frames that are related to the specific network elements search Network Element oe criteria Frames Displays all frames that are related to the specific frames search criteria Locations Displays all frames at the specified location Confidential 114 Clarity User Manual Query Type Description Manufacturer Displays all frames made by the specified manufacturer Frame Type Displays all frames of the specified frame type Product Type Displays all frames of the specified product type Service Type Displays all frames of
141. ommences that is the date and time at which the work order status is changed to INPROGRESS Created On The date on which the work order is created Description An alpha numeric description of the work order Filter Work Order Activities If both a start and end date are entered only work orders that were created within that range appear This is inclusive of the dates entered The field and section marked with not used Note The Inbox section is common for the Work Orders Activities and Tasks tabs Querying for Work Orders Prerequisites to proceed The workgroup to which the service orders work orders or tasks are assigned To act on the queried service orders work orders tasks you have to be assigned to this workgroup To query a work order 1 Navigate to the Inbox screen 2 Enter the filter criteria in the Work Group and From Date fields in the Inbox section Confidential 126 Clarity User Manual Note The value in To Date field can be entered If no date is mentioned here by default the data is displayed till date 3 Enter a value in the Timer in Minutes field to determine how frequently you want the screen to re query 4 Click Set The relevant work orders under the specified work groups appear in the Work Orders section Note Records are refreshed when e Setisclicked e The timer expires 5 Use the button headings to toggle the sort or
142. on The name and abbreviation combination will be unique for every customer Note The Single Customer View section is common for Accounts Contacts Customer Addresses Services Service Orders and Faults Viewing Customer Account Details To view customer accounts 1 Navigate to the Accounts tab 2 Click Query The screen enters query mode 3 Enter the search criteria in the Single Customer View section Note Though information can be entered in any of the fields in this section entering in all the fields will help narrow down the search 4 Click Query Details corresponding to the search criteria appear in the Accounts section 5 Select the relevant row to view further information about an account 6 Click Account Details The Customer Accounts screen appears with the Accounts tab highlighted Note The Customers tab is used only by the admin user Confidential 138 Clarity User Manual Clarity International Clarity International DEV01 Microsoft Internet Explorer provided by TATA CONSULTANCY SERVICES UITEM Help m Accounts Account Number Channel 4000004375 TE Address SHISH Hyderabad Ghatkesar Ghatkesar 501301 ASHISH AP India Account Number Status Account Manager Sales Channel Est Revenue Address Account Number Account IManager Sales Channel Contact Hours Avaliabilit OT EAS Gis a Aliases
143. on This section reflects the total number of allocated active pins on all frame units displayed as a percentage The bar graph appears in different colours depending on the usage e Green 0 49 e Orange 50 79 e Red 80 100 The statuses used in the Utilisation calculations appear next to the Utilisation field as an abbreviation For example PADBL stands for Planned Active InActive Bad Port and Locked Frame Units Name This is a mandatory field to identify the unique frame unit Note This field does not accept spaces in the name This is a mandatory alpha numeric field to describe the Exchange side or Line side of a frame For example IN OUT Line_Side Naming Convention Description Example Naming conventions MDF For an MDF Example for MDF for different frames exchange area select HYDGTSMO1 MDF while entering values in MDF Example for Pillar the Type field of the Pillar For a Pillar HYDGTS0001 Frame Containers exchange area select PILLAR section PILLAR Example for DP DP For a DP HYDGTS000100001 exchange area select DP DLP DP DL or DP DLP Position Naming conventions for the Name field of the Frame Units section MDF For an MDF exchange area the name will contain the index vertical number and tag block number Pillar For a Pillar exchange area the name will be the tag block number DP For a DP exchange area the name will be the DP name Ex
144. ord 3 Select the relevant record in the Exchange Equipment section 4 Click Delete The record is deleted 5 Click Save A message appears Your changes have been successfully saved 6 Click OK The changes are saved to the database 3 5 Management Systems The Management Systems screen is used to maintain a list of valid Network Element Management Systems NEMS configuration details This screen is used to query create and delete management system details Tasks that can be performed using this screen are e Creating a management systems record e Querying a management systems record e Deleting management systems record To navigate to the Management Systems screen 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Components Management Systems The Management Systems screen appears Confidential 52 Clarity User Manual Auto Execute Figure 10 Management Systems Field References The Field Names and Description of all the fields that appear in the Management Systems screen are given below Table 9 Field References for Management Systems Field Name Field Description Name This is an auto populated field to specify the name of the management systems This field is auto populated with the information from the Class Version and Instance fields Class This is a mandatory field Use LOV to select the NEMS class Version This is a mandatory
145. ork element In Service creation date Status This is a mandatory field Use LOV to select Current status for the server equipment This is a mandatory field Use LOV to select the Abbreviation for the Manufacturer Manufacturer Customer This is a mandatory field Use LOV to select the Abbreviation for the customer Exchange Code SF Exchange Equipment Pri This is an auto populated field to specify the Priority of the Exchange Equipment record The default value is 1 This is mandatory field Use LOV to select the location for the server equipment screen Confidential 50 Clarity User Manual Field Field Description Juss This is a mandatory field Use LOV to select the Valid abbreviation for the type yp of the exchange equipment record index This is a mandatory non editable field with a sequence number for the exchange equipment record This is a non editable auto populated date field to specify the network element In Service creation date Status This is a non editable auto populated field to specify the current status for the exchange equipment record This is a non editable auto populated field to specify the abbreviation for the Manufacturer Manufacturer This is a non editable auto populated field to specify the abbreviation for the Customer customer Exchange Code SF Fields buttons marked with are not used 3 4
146. ot used Field Circuit Details Table 18 Field References for Circuit Design Field Description Name The unique circuit name that has been created and saved in the database This field is used to query a circuit in the database Note This name cannot be created manually The naming convention followed for this is STD Code Telephone number Service type For example 08415 200112 LANDLINE Alt Name This is a non editable auto populated field to view the alternative name of the circuit Compliance This is a dropdown list used to select the compliance standard for the circuit name For example ANSI ITU and NONE The default value is ITU Location A This is a mandatory field Use LOV to select the A end location name Location B This is a mandatory field Use LOV to select the B end location name Prefix This is a mandatory alpha numeric field for the prefix for the the circuit name This prefix is often used to identify the speed of the circuit Index This is a non editable auto populated field with a sequence number of the circuit Suffix This is a non editable alpha numeric field to give a suffix to the circuit name Customer This is a mandatory field Use LOV to select the name of the customer who owns or leases the circuit Customer records are set up in the Customer Accounts screen The default value is BSNL Cust Name This is a non editable auto populated field to spec
147. ple LANDLINE Service Type This is the priority given for the Service Type associated with the number Priority Number Activity Timestamp The date and time that the number was updated The format is dd mm yyyy and hh mm ss User The user who updated the number Text This is an auto populated text field that displays all the activities that are associated with the number Confidential 87 Clarity User Manual 3 10 Circuit Design Circuits are used to define end to end connections for a customer against a service End to end connections include ports of Network Elements and the pins of MDF Pillar and DP This section contains information about circuits on the network It is used to view and maintain circuit details This screen is used to create modify and delete circuit records Tasks that can be performed using this screen are e Creating circuit records Querying circuit details e Opening the Network Elements screen e Modifying circuit records e Copying circuit records e Copying circuit cross connections e Deleting circuit records Note The creating circuit records task is only performed for creating cross connections and alternate name records To navigate to the Circuit Design screen 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Circuits Circuit Design The Circuit Design screen appears r Circuit Design TR
148. ple MSC BASED CENTREX ENABLED INSTALLED CAPACITY and ACTIVATION TYPE To define the network element parameters 1 Navigate to the Network Elements screen 2 Query the required network element record Matching results appear Note For details see Querying a Network Element 3 Click Tool Palette 3 Network Element Parameters in the Network Elements section The Network Element Parameters screen appears Confidential 46 Clarity User Manual Data Defined Optionalit CENTREX ENABLED ta Network Element Parameters x Network Element Parameters Figure 8 Network Element Parameters 4 Click Load NE Parameters The valid Network Element Detail Templates screen appears 5 Select a Network Element Details template name Note Values can be selected from the dropdown list For example OCB TEMPLATE E10B TEMPLATE CDOT TEMPLATE AXE10 TEMPLATE 5ESS TEMPLATE NEAX TEMPLATE FETEX TEMPLATE WLL TEMPLATE DLC TEMPLATE and ANRAX TEMPLATE 6 Click OK The Network Element Parameters screen is populated with parameter values from the selected Network Element Details Template 7 Click Save A message appears Your changes have been successfully saved 8 Click OK The changes are saved to the database 3 3 6 Querying a Network Element This section describes how to query the Network Elements screen to display network element
149. ppears Your changes have been successfully saved 7 Click OK The changes are saved to the database 3 3 4 Copying Card Records Use the Copy Card screen to copy existing card records to a network element record of the same network element type The card copied will have a Proposed status All ports that are copied will also have a Proposed status Port information like Port name Port usage Capacity Cable and card attributes like Card serial number Card location Card model can be copied following these steps To copy a card record 1 Navigate to the Network Elements screen 2 Query the required network element record Matching results appear Note For details see Querying a Network Element 3 Click Tool Palette Copy Cards in the card slots section The Copy Cards screen appears 4 Select values for the NE Location NE Type and NE Index fields using the LOV 5 Click Copy Selected Cards A message appears Card slot was successfully created Do you want to save your changes 6 Click Yes A message appears Your changes have been successfully saved 7 Click OK The changes are saved to the database 3 3 5 Defining Network Element Parameters Prerequisites to proceed Values must exist in Network Element Parameter Validation and Network Element Details Template screens before defining Network Element Parameters Use the Network Element Parameters screen to load predefined network element attributes For exam
150. ps gt Visibility Visible Work Group Work group Class The section marked with is not used Only the admin user is authorised to use the buttons marked with T 4 2 1 Viewing Employees The Work Groups tab displays the work group details such as work group name work group class status of the work group and sequence Confidential 121 Clarity User Manual Viewing the Employees Prerequisites to proceed The following reference data needs to defined before you can view the employee details e Work Group Name in the Work Groups screen A valid work group profile must exist for each employee as determined by the employee s primary function Access Profile in the Application menu A valid access profile must exist for each level of user access To view the Employees 1 Navigate to the Employees screen 2 Click Query The screen enters query mode 3 Type the search criteria in the ID Name or User ld field For example the search criteria 20081 can be entered in the ID field 4 Click Query The employees details with the specified string appear along with their work groups 4 3 Inbox The Inbox screen is used to manage the work flow of the Work Order Work Order Activity and Service Implementation Task It provides a list of work orders or service orders for the queried work group It is used to view all tasks work orders activities and service orders associated with the work group The
151. r assigned to the frame Manage Service Types Frame Unit Name The name of the frame unit Frame Unit Position The frame unit position of the network element frame Frame App nce Position The name of the frame appearance that has not changed Error The reason for the error All the fields in the section marked with are non editable and auto populated Managing Service Types for a Frame This section is used to add modify or delete service types for a frame record To manage service types of a frame record 1 Navigate to the Manage Service Types screen 2 Click Frame Service Types tab The Frame Service Types screen appears 3 Enter the valid Frame location and Frame type using the respective LOVs in the Query Criteria section 4 Enter the service type in the Frame Appearance Service Type field Note This is an optional field 5 Click Query The Frame Containers section Frame Units section and Frame Appearances section are populated and the Manage Service Types button is enabled Note If the query criteria are invalid a message appears No records were retrieved for this query 6 Select the relevant option in the Frame Appearance In Circuit section This helps in filtering the frame appearances based on whether they are attached to the circuit Yes or not No All is selected by default 7 Select the appropriate section for which you want to manage service types Note Selecting the Fr
152. rd Port Use LOV to select the terminating port name of the network element one or more and the slot where the card is located Double click this field to open the Port Name screen Use this screen to view the full port name in instances where the port name is larger than the field width From Set Port Display To Location Use LOV to select the location of network element or frame Double clicking this field opens either the Network Elements screen or the Frames screen Confidential 91 Clarity User Manual Field Field Description depending upon the record selected in the Type field To Type Use LOV to select the type of network element To Index Use LOV to select the the Instance of network element To Card Port Use LOV to select the terminating port name of the network element one or more and the slot where the card is located Double click this field to open the Port Name screen Use this screen to view the full port name in instances where the port name is larger than the field width To Set Port Display E Click this button to display the Port Parameters screen Use this screen to add or load port parameters to the selected network elements Fields buttons marked with are not used 3 10 1 Creating Circuit Records The following records can be created using the Circuit Design screen e Circuit details e Alternate names other names
153. rds To delete a Cross Connection record 1 2 Navigate to the Circuit Design screen Query the required circuit details Matching results appear 3 10 16 Note For details see Querying Circuit Details Select the details in the Seq field of the relevant record in the Cross Connections section Note All bearers and tributaries related to the cross connection port are also removed from Bearers and Tributaries sections Click Delete The Cross Connection record is deleted from the database Click Save A message appears Your changes have been successfully saved Click OK The Cross Connection record is deleted Deleting Alternate Name Records This section describes how to delete the alternate name of a circuit To delete an Alternate Name record 1 2 Navigate to the Circuit Design screen Query the required circuit details Matching results appear 3 10 17 Note For details see Querying Circuit Details Click Tool Palette gt Alternate Names The Alternate Circuit Names screen appears Click Delete to delete the alternate name record that you no longer require The record is deleted from the Alternate Circuit Names screen Confidential 98 Clarity User Manual 5 Click Save A message appears Your changes have been successfully saved 6 Click OK The changes are saved to the database Note Alternate names are unique in the context of the related circuit In contrast circuit names are u
154. re non editable and auto populated Searching for Customers Based on Different Criteria To search for customers 1 Navigate to the Customer tab Select a query type in the Query Type section Enter the valid search criteria in the Search For field in the Search Condition section Note Use the Filters section to refine the results 4 Click the search icon in the Search Conditions section Matching records appear 3 11 4 Service Orders The Service Orders tab is used to search for service orders based on the search criteria provided The task that can be performed using the Service Orders tab is Searching for Service Orders based on different search criteria To navigate to Service Orders 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Query Generic The Generic Query screen appears 3 Click Service Orders The Service Orders tab is highlighted Confidential 110 Clarity User Manual Search Conditions Query Type Filters Proposed Cables C Frames Service Order No M Approved Circuit Name Locations Service Type M Cancelled Display P C Customer Order Type Speed M Closed 4 Network Element Priority Status Number Service Type Prionty Customer Order Status Status Date Speed No of Service Orders Retrieved 0 Curent Row Figure 29 Service Orders Field References The field names and description of all the fi
155. residence Suburb Name of the suburb in which the customer s office or residence is located City Name of the city in which the customer s office or residence is located State Name of the state in which the customer s office or residence is located Post Code Postcode of the customer s office or residential addresses mentioned Country Name of the country in which the customer s office or residence is located Fields and sections marked with are not used Viewing Services To attach or view file details 1 Navigate to the Services tab 2 Click Query The screen enters query mode 3 Enter the search criteria in the Single Customer View section Note Though information can be entered in any of the fields in this section entering in all the fields will help narrow down the search 4 Click Query Details corresponding to the search criteria appear in the services section Note The Attach View button is not used Confidential 143 Clarity User Manual 4 5 3 Service Orders The Service Orders tab of the Customer View screen displays the service orders associated with the customer which are InProgress This refers to the service orders that have been initiated but are Proposed The task that can be performed using this screen is Viewing customer service orders To navigate to Service Orders 1 Click Contacts on the Clarity homepage A dropdown list appears 2 Select Query Custom
156. retrieve all records that begin with the letters HYD such as 0001 or HYD0002 e Enter 960001 to retrieve all records that end with 0001 such as 0001 or 0001 e Enter HYD to retrieve all records containing the letters HYD The underscore wildcard character specifies a single position in which any character can occur For example if you enter HYDOOO the Clarity system retrieves all records that begin with the characters 000 and end with a single character such as 0001 and HYD0002 To search using wildcard characters 1 Enter the search criteria in the Find field of the LOV dialog box using wildcards 2 Click Find The search results appear 3 Select the required value 4 Click OK The selected value appears in the field 2 4 3 Inserting a New Record To insert a new record Click Insert with the module in insert mode A blank record appears on the screen Note New records cannot be inserted when the screen is in Query mode Confidential 21 Clarity User Manual 2 4 4 Querying Records queries across all Clarity modules use the same following instruction To query a record 1 Click Query Or Press F7 The screen enters query mode 2 Enter the search criteria in the selected field 3 Click Query again Or Press F8 The record matching the search criteria appears Note 1 Use the scrollbar to search for the required records ii Double click Query witho
157. ription This is an editable auto populated field with the location frame container type and the index when the record is saved For example HYDGTSO0001 Container This is a mandatory field to define whether the container is a frame or a rack Use the dropdown list to select a value Note The default value is Frame Floor Floor Location 5 Double click this field to view and update the list of values Tool Palette This button is enabled only when information is entered in the Frames Container section Clicking this button gives a dropdown menu Note Only the Bulk Update Service Types Copy Frame Container and Manage Service Type Details options are used Assets and Dimensions Attach and View Files Bulk Update Service Types Click this button to open the Bulk Update Service Types screen Use this screen to update bulk update pins with service types Copy Frame Container Click this Button to open the Copy Frame Container screen Use this screen to copy the details of an existing frame container record to help in creating a new frame container record Costed Items B Confidential 57 Clarity User Manual Field Field Description Manage Service Type Details Click this button to open the Frame Container Service Types Screen Use this screen to view and update list of service types Utilisati
158. rogress e Non Actionable Activities to list all tasks with the Completed status e All Activities to list all tasks of any state that is Assigned In Progress or Completed The relevant tasks under the specified work groups appear in the Tasks tab 7 Click Set The screen is refreshed with records matching the search criteria Note Records are refreshed when e Set is clicked e The timer expires 8 Use the button headings to toggle the sort order of the displayed records 4 4 Work Groups The Work Groups screen is used to query work groups and view information related to each work group This information includes work group identity employees service orders service implementation tasks work orders and work order activities that are displayed in various tabs The tabs in the Work Groups screen are Employees The Employees tab displays the names of employees in the selected work group Employee details like employee user id email address and mobile number are also displayed Service Orders The Service Orders tab displays the current service orders created by the selected work group The service order details like service order number type of the service service identification id status of the service order and the date are displayed Service Implementation Tasks The Service Implementation tab displays the tasks that are assigned to the selected work group Task details like service order number name of the task start date of t
159. rting the concerned business groups in the planning and activation of number ranges across products switches and geographic locations This User Manual describes the tasks that can be performed using the following modules e Order Management e Inventory e Provisioning Order Management Application and Contacts These are used for the entry and management of information that is generic across the Clarity system This includes access rights settings customers and accounts employee and account manager contacts and work group definitions Inventory Clarity inventory supports the logical and physical configuration of telecommunication networks providing full integration of network elements and network element management systems The Clarity network and circuit diagrams are used to display network or circuit configuration data This module also supports advanced number management The number module manages the creation and allocation of numbers across services Provisioning The Provisioning module streamlines service provisioning of telecommunications products It enables rapid and reliable convergent service provisioning for products such as leased line data fixed mobile 1800 broadband and IP based services Confidential 11 Clarity User Manual 1 1 Purpose of Clarity e Manage Network and Number Inventory e Automate service procedures inventory management and reduce turnaround time for service requests Main
160. s 2 Select Components Manage Service Types The Manage Service Types screen appears with the Network Element Service Types tab highlighted as the default one Confidential 65 Clarity User Manual WS Manage Service Network Element Service Types Query Criteria Portin Circuit NE ae O C Yes C pon savie Type meg Network Elements l Location Index Code Status In Service Date Manufacturer Model a ss ee Dun ee ee Cards Slot Model Status N s Name Service Types Capacit Status x i PR Sariga Figure 12 Manage Service Types 3 7 1 Network Element Service Types Network Element Service Types is used to manage service types that are related to the network element found by the search criteria To navigate to Network Element Service Types 1 Click Inventory on the Clarity homepage A dropdown list appears 2 Select Components Manage Service Types The Manage Service Types screen appears with the Network Element Service Types tab highlighted as the default one Confidential 66 Clarity User Manual fa Manage Service Types S 35 Ie als belolal Ix Network Element Service Types Query Criteria NE Leesten EDOT
161. s Filters Outofservice All Bearers Customer Service Order No Proposed ANSI Inservice ITU Altemate Name C Network Element Service_Type By 22 C amservices Afd Frames C Services Affected M Show Bearers Show Cable Length Capacity check 85 Threshold C Cables C Brea C Speed T ES IV Check for alarms on displayed circuits Navigate Circuit Name Bearer Customer S O Path Cable Length Status 5 P porous e re Tn p No of Circuits Retrieved 0 Total no of Rows 0 Cunent Row 0 Figure 26 Circuits Field References The field names and description of all the fields that appear in the Circuits tab are given below Table 20 Field References for Circuits Search Conditions Use the Search Conditions section to type a value and perform a query Search For Type the search criterion Query Type A query type has to be selected to search the database Note The Circuit Query screen always displays a list of circuits The query types are All Bearers Alternate Name Searches for a circuit using an alternative name that has been specified Confidential 101 Clarity User Manual Field All Services Field Description Assumes the search criteria is a circuit name and displays a list of carriers and customer leased child circuits Cables Searches for circuits that us
162. s Sequence ae HYDGTS61431 WORK_ORDERS Active _ Enter the employee ID Record 1 7 Figure 32 Employees Field References The field names and description of all the fields that appear in the Employees screen are given below Table 26 Field Referencs for Employees Field Name Field Description Employees This is a mandatory field containing a unique employee identifier allocated ID by BSNL According to the present convention if an Employee ID is B200810001 it means 2008 is the year of joining for employee and 10001 is the sequence Name A mandatory field it contains the name of the employee User ID This is a mandatory field for the Oracle User ID used to login to Clarity Reporting Emp This is a mandatory field for the employee ID of the reporting employee Emp Desig An optional field it contains a dropdown list for the employee s preferred designations For example DE End Date An optional field that displays the end date to terminate the employee s Confidential 120 Clarity User Manual Field Name Field Description access Notification Pref An optional field it contains a dropdown list for the employee s preferred mode of communication Tel Number This is an optional field for the employee s contact phone number Mobile Number This is an optional field for the employee s mobile number Fax Number
163. s circuits with the status of Commissioned or Inservice Out of Service Includes circuits with the status of Out of Service Cancelled Pending or Delete ANSI American National Standards Institute ANSI option includes circuits that use the ANSI naming compliance standard ITU International Telecommunication Union ITU option includes circuits that use the ITU naming compliance standard Show Bearers Capacity Check Show Cable Length Displays a Y in the Capacity column if the circuit has exceeded the specified threshold level This level is displayed in the Threshold field Confidential 102 Clarity User Manual Field Field Description Threshold ITU NS No Compliance Check for alarms on displayed circuits Results Section This section displays the results of the query Note The number of circuits retrieved total number of rows and current row are displayed in the results section The fields in this section are Circuit Name The name that identifies the circuit Bearer Customer The customer that leases or owns the circuit S O Path The path of the associated circuit Cable Length Status The status of the circuit Cap Displays a Y in the Capacity column if the circuit has exceeded the specified threshold level This column displays data only if the Capacity Check option is selected Alm
164. s este 143 5 MPO WAS BOP UID Gace ete mci eoe bee edere Sa etre Miei eI DE ES 145 5 1 SOP Quelle Edit etes ccelis dua aile Pte eden Usb oe coo teg der 145 5 1 1 Viewing Status of Commands 2 4 00000 enne nennen 147 5 1 2 Viewing and Modifying Status of Commands sssssssseeeeeeee nennen 148 5 1 3 Viewing Input Parameters and Values using Request 148 5 2 SOP Queue Work Flow 00 149 5 2 1 Displaying Service Order Provisioning 150 The total number of pages in this document including the cover page is 153 Confidential 8 Clarity User Manual List of Figures FIGURE 1 CLARITY OSS C10 START 4 0 000000 14 FIGURE 2 CLARITY LOGON DIALOG 0 1 1 sep p p p rn s n p p p prp 15 FIGURE S2GLARITY TOOLBAR m 16 FIGURE 4 HINT TEXT 19 5 E E ai denier srmeaveta detent E A TA 26 FIGURE 6 LOCATIONS 400000 1 a p p p s p s p p p p s s p spp p
165. ssociate Employees to appropriate Work Groups Provide inputs to the system wherever required Update the respective task status to Complete View the status of the order Confidential Clarity User Manual 2 Getting Started Clarity is mainly used for Order Management Inventory Management and Activation The following sections describe the basic functionalities of Clarity 2 1 Logging In and Logging Out of Clarity Access to Clarity is limited only to authorised users To use it you must first log into the application using your user ID and password On logging in Clarity allows you to start any of the modules to which you have access rights 2 1 1 Logging In Prerequisites to proceed Jinitiator has to be installed to launch the Clarity application If the system has admin rights it downloads automatically To log on to Clarity 1 Open Internet Explorer 6 0 and above or Mozilla Firefox 1 5 and above 2 Enter the required URL and press Enter The Clarity Start Up Page appears Note i south production Clarity URL is http 10 196 208 166 7778 clarity ii The west production Clarity URL is http 10 193 208 87 7778 clarity Clarity Launch Clarity 055 Figure 1 Clarity OSS C10 Start Up Page 3 Enter the configuration entry in the Enter the name of a configuration entry to use field Note The configuration entry can be for either of the t
166. ssociated the service Inservice Date The date when the circuit status was changed to In Service Speed Displays the speed or capacity of the circuit Status The current status of the circuit Comment Circuit related comments are displayed if available Circuit gt Other Names Other Names Name Displays general referred legacy names that is Alternate Names Type A reference to the alternate name For example Legacy Name Circuit 3 Circuit Detail Instance Circuit Detail Instance Name The name of the circuit detail instance Value The value of the circuit detail instance Services gt Number Numbers City Code The city code associated with the number Area Code The area code associated with the numbers This is not valid for mobile numbers Confidential 142 Clarity User Manual Field Field Description Number Displays the phone number associated with the service Number Type Displays the number type associated with the service Status Displays the status of the number Status Change Date Displays the date when status was changed Services Linked Addresses Linked Addresses Suite Name of the suite in which the customer s office or residence is located Level Floor on which the customer s office or residence is located No Street number of customer s office or residence Street Name Street name of customer s office or
167. t belongs to signify the SSA the next Hyderabad SSA would three characters signify be HYDGTSMO1 the exchange the seventh character must Note The area code be M and the lasttwo Must be the exchange characters signify the code For example index of the MDF HYDGTS Pillar The length of the The location name for location name has to be the pillar with index 10 characters where the 201A at Ghatkesar first three characters exchange that belongs signify the SSA the next to Hyderabad SSA three characters signify would be HYDGTS201A the exchange and the last four characters Note The area code signify the index ofthe must be the exchange pillar code For example HYDGTS DP The length of the The location name for the DP with index 030A1 that belongs to the pillar with index 201A at Ghatkesar exchange of Hyderabad SSA would be HYDGTS201A030A1 Note The area code must be the exchange code For example HYDGTS Confidential 32 Clarity User Manual Field Field Description Description This is a mandatory alpha numeric field that contains a full description of the site It can contain upto 40 characters Details This field contains further details about the location Type This is a mandatory field that signifies the type of the location For example NE MDF Pillar and DP Use LOV to select an option Data for this field is set up in the Location Site Types reference screen
168. tasks that can be performed using this screen are e Querying for Work Orders e Completing Work Orders e Querying Service Implementation Tasks Note The Activities tab is not used To navigate to the Inbox screen 1 Click Provisioning on the Clarity homepage A dropdown list appears 2 Select Inbox Work Orders Tasks The Inbox screen appears Confidential 122 Clarity User Manual ity Internatio rity Intern Inventory Proposed Start Date Implementation tasks retrieved 0 Work From Date To Date Timer in IMlinutes 2 HYDAPTPSMDNROJTO 22 DEC 2008 22 DEC 2008 1 Set Color Coded Display Work Orders retrieved 0 Work Order Activities retrieved 0 Threshold Report Wik Ord No Service Ord Pty Exter Order T Service T Customer Cust Name Area CompletionDt Work Group Emplo Name TaskName As rci emm pet So A ee 2 X ee ee Ge Ge i LI ot 1 LII ISN 1 4 Proposed Start _Proposed End Created On Description Work Order Activities Activitiy Name Description Work Group yee ERN Start Date Start Date sed End Date Status Status Dy m I 1 Figure 33 Inbox 4 3 1 Work Orders The Work Orders tab displays all the work
169. ted Area Type is updated in the Area field the Description field and Areas section are auto populated 10 Place the cursor in any field in the Areas section except Type Confidential 28 Clarity User Manual 11 12 13 14 15 Click Insert to create a new exchange record if no exchange exists A new highlighted row appears in the Areas section Enter the new exchange code in the Code field Note i The length of the exchange code field must be six characters The first three characters signify the SSA code and the next three characters signify the exchange code For example for Hyderabad s Ghatkesar Exchange is HYDGTS ii If the exchange code is not unique an error message appears when you attempt to save the record Enter the full name of the exchange in the Description field For example if HYDGTS is the exchange code then the description could be Ghatkesar Click Save message appears Your changes have been successfully saved Click OK The changes are saved Note Instead of steps 3 15 you can repeat steps 3 9 of Creating SSA Records with the relevant data Creating Switch Area Records Switch area records are always related to a single exchange record You have to select the parent exchange record before creating the child switch area record To create a Switch Area record 1 10 11 12 Navigate to the Areas screen Select the hierarchy type from the Hierarchy dropdown list S
170. the Manual Information in this manual has been organised as follows Chapter Description Chapter 1 Provides a brief introduction to Clarity It also details the hardware and software requirements and interfaces with other systems Chapter 2 Takes you on a quick tour of Clarity It gives a brief introduction about starting the application and the general working features Chapter 3 Describes the Inventory Management System of Clarity Chapters 4 Describes the Order Management System of Clarity Chapter 5 Describes the Provisioning System in Clarity Confidential 5 Clarity User Manual Contents 1 Introduccion ssh D M Md E 11 1 1 PurposeOf PEE 12 1 2 Environment EE 12 1 24 Software Environment ete EE ge 12 1 22 Hardware RS ET RE Rer Ra 12 1 3 Bra fte MERERETUR 12 2 LM E T ED MEE 14 2 1 Starting and Quitting Clarity nnne 14 SE En e E 14 21 2 QUE eet ee eite tai nisi EM REIR 15 2 2 Working with the Clarity Interface nn nnne nnne nnns 16 2 21 Using Menus and Toolbars 22 nennen tnter eren nnne innen 16 2 2 2 USING Shortcut Keys iiber rte nete exe
171. the database When the LOV option is available the button is enabled Clicking the LOV button or pressing F9 retrieves a list of values To select a value or record e Use auto reduction Search using a wildcard character Note Auto reduction is only available when the LOV displays an initial list in the list pane If the list pane is empty you can only use the search method Search using Auto Reduction To use auto reduction enter the first letters of the value you are searching for As you enter letters the list of values displayed reduces as only values in the first column that match those typed appear To search using auto reduction 1 Click LOV to enter data using the LOV option 2 Enter the initial letters of the value you want to display Note Press Backspace to expand the reduced list of choices 3 Select the required value 4 Click OK The selected value appears in the field Confidential 20 Clarity User Manual Search using Wildcard Characters You can enter search criteria for fields with wildcard characters to narrow or broaden the search results The following table describes how to use the wildcard characters Table 4 Wild Character Search Criteria Character Description The Percent Wildcard Character specifies that any character can appear in multiple positions represented by the wildcard Instances where the symbol can be used e Enter to retrieve all records e Enter HYD to
172. this button to open the Copy Circuit screen Use this screen to copy the details of an existing circuit record to help in creating a new circuit record Click this button to open the Copy Cross Connections screen Use this screen to copy the cross connection definitions of an existing circuit record to the current circuit record Copy Xconnections Click this button to open the Circuit Expiry Date screen Use this screen to the view and modify the Expiry Date and Notify date for the proposed circuit View Reservation Details Navigate Display x Click Lx to display the Circuit Affecting Alarms screen in context sensitive mode for the selected circuit NE Click to display the Network Elements screen in context sensitive mode for the selected circuit Cross Connections Seg It is a mandatory field to specify the order number for the cross connection appearance in the screen XConnect This is a mandatory field to describe the type of cross connection Use LOV to select a cross connect For example Physical or Jumper From Location Use LOV to select the the location of network element Double clicking this field opens either the Network Elements screen or the Frames screen depending on the record selected in the Type field From Type Use LOV to select the the type of network element From Index Use LOV to select the the Instance of network element From Ca
173. tions Copy Cross Connections screen appears 4 Use LOV in the Circuit field to select the circuit name that contains the cross connections to be copied 5 Click Copy A message appears Do you want to save the changes you have made 6 Click Yes A message appears Your changes have been successfully saved 7 Click OK A message appears Cross connections copied successfully Please verify and save your changes 8 Click OK The cross connection details are copied from the selected circuit to the current circuit 3 10 14 Deleting Circuit Records The following records can be deleted from the Circuit Design screen e Circuit details e Cross connections e Alternate names Deleting Circuit Detail Records To delete a circuit detail record 1 Navigate to the Circuit Design screen 2 Query the required Circuit details Matching results appear Confidential 97 Clarity User Manual 3 10 15 Note For details see Querying Circuit Details Select the details of the circuit detail record to be deleted in the Name field Click Delete A message appears asking if you wish to continue with the deletion Click Yes to confirm the deletion Click Save A message appears Your changes have been successfully saved Click OK The record is deleted Note You cannot delete a circuit detail record if the circuit has been placed InService or has been created using a service order Deleting Cross Connection Reco
174. uery mode 3 Enter the search criteria in the relevant field in the Circuit Details section 4 Click Query again Matching records appear 3 5 3 Deleting a Management System Record To delete a record from the management system 1 Navigate to the Management systems screen 2 Query the required network element record Matching results appear Note For details see Querying a Management System Record 3 Select the details of the row in the Management systems section that has to be deleted 4 Click Delete The record is deleted 5 Click Save A message appears Your changes have been successfully saved 6 Click OK The changes are saved to the database 3 6 Frames The Frames screen is used to represent the physical infrastructure that connects elements in a telecommunication network These frames are used to define passive elements in telecommunications like Main Distribution Frame MDF Pillar and Distribution Point DP Each frame must reside at a location that is specified in the Clarity system A frame consists of a single container that is configured with frame units and frame appearances These represent the actual physical connection points either electrical or optical The following records are created in the Frames screen e Frame Containers e Frame Units e Frame Appearances Note Frame Containers are mapped to passive elements like MDFs DPs and Pillars Frame Units are mapped to Tag blocks and Frame Appearances
175. umber Number of Records Priority Set 999 7 Service Type Priority Number Switch Code STD Code LANDLINE 1 STAND ooro 1 Status Description ge L Generate Number Range Set Available Delete Murdber Range Number Range Activities Username Timestamp Text Figure 17 Number Creation Field References The field names and description of all the fields that appear in the Number Creation screen are given below Table 13 Field References for Number Creation Confidential 76 Clarity User Manual Field Field Description Number Creation Start Number This is a mandatory numeric field that contains the first number in the number range End Number This is a mandatory numeric field that contains the last number in the number range Number of Records This non editable field displays the count of the proposed number range including the start and end numbers Number Type This is a mandatory field Select STANDARD that is set as default Switch Code This field allows an area code to be associated with a number Use LOV to select a value STD Code This field allows an STD code to be associated with a number Use LOV to select a value Status Description This field is automatically populated with the status Not Conditioned when the number range is generated Generate Number Range Click this button to generate the specified number range Set Available Cli
176. ument Name Clarity User Manual Release Notice Reference for release Rev Revision Revision Page Previous Action Addenda Release 109 description no page no taken New page notice reference Confidential jii Clarity User Manual About this Manual Purpose This manual has been written to help you understand and use the Clarity application It presents the functional capabilities and operational details of Clarity and contains the procedures that you should know for performing your business tasks using Clarity Additionally this manual provides information on the system requirements and installation of Clarity The scope of the document is limited to System Connect Configuration Manager and Number Manager of the Clarity OSS Suite The System Administration and Database Maintenance tasks have not been covered in this manual For more information about these functions please refer to the Administrator s Guide for Clarity Intended Audience This manual is intended for the personnel in the department of BSNL CDR1 Prerequisites Following are the prerequisites for performing the tasks presented in this manual Functional Basic understanding of the processes involved in digitising storing analysing tracking and dispatching ECGs received from different sites Technical Basic understanding of Graphical User Interfaces GUIs and Windows File System Organisation of
177. ut entering any search criteria to retrieve all records However this can impact the system performance if there are a large number of records to retrieve 2 4 5 Using the List of Values For details see Using Menus and Toolbars 2 4 6 Modifying Records To modify an existing record 1 Query the record you want to modify 2 Highlight the field that has to be modified 3 Enter the new value and click Save The changes are saved to the database Note The LOV button is enabled for fields that require selection from the list of values 2 4 7 Deleting Records To delete an existing record 4 Query the record you want to delete 5 Click Delete A message appears asking you to confirm the deletion 6 Click Yes The record is deleted Note The deletion is confirmed by the record set count decreasing by one 2 4 8 Saving Data Saving data is permitted only when sufficient information has been entered Confidential 22 Clarity User Manual Data is saved using e The Save button on the toolbar Note This function can be used as frequently as necessary e Save option in the message that appears on selecting relevant options while working with records Note i Click this button instead of the Save button on the toolbar ii It you click Exit before saving a message appears prompting you to save the information 2 4 9 Refreshing a Record Set The view of screens with a Timer or Timing field can be refreshe
178. ve a status of out of service This table displays the results of the query Note The number of network element records retrieved and the currently selected row are displayed Confidential 106 Clarity User Manual Field Description in the results section The fields in the Results section are Network Element Abbreviation for the network element type Type Network Element The physical location of the network element Location Index Index number assigned to the network element This number is unique to a site to facilitate identification Customer The abbreviation for the leased services customer Manufacturer The abbreviation for the manufacturer of the network element Status The current status of the network element Exchange Code Inservice Date This is a date field that show the date on which the network element was defined Port Utilisation The percentage of utilised ports No of Network This is an auto populated field that shows the number of network elements Elements Retrieved retrieved Current Row This is an auto populated field that shows the number of the highlighted row Display NE Click Network Element to display the relevant Network Elements screen for the selected record Note A record must be selected to open this screen Fields buttons marked with are not used All the fields in the section marked wit
179. which are associated against the Type This is an editable field Use LOV to select the manufacturer s model type This field is linked to the equipment Type and Manufacturer fields Area This is an auto populated field to specify area of the network element This is an alpha numeric field for comments Comment Note Click the Editor button to display the Editor screen Click the Network Element Management System NEMS button to NEMS display the Network Element Alarm and SOP Node Identifiers screen Use this screen to define multiple NEMS for a network element Ultilisation reflects the total number of allocated active ports on all cards displayed as a percentage The bar graph is displayed in different colours depending on the usage e Green 0 49 Utilisation e Orange 50 79 e Red 80 100 The statuses used in the Utilisation calculations appear next to the Utilisation field as an abbreviation For example PADBL stands for Planned Active InActive Bad Port and Locked Display Rings Click a to display the Ring Definitions screen Display Alarms Click to display the NE Affecting Alarms screen Click to display the Copy Network Element screen Use this screen Copy Network Element to create a copy of the network element record This includes all card and port information It does not include location and status View Modify Network Element or Dimension details Cl
180. y International Clarity International DEVO icrosoft Internet Explorer provided by TATA CONSULTANCY SERVICES y MENUITEM Help Window Single Custorner View Abbreviation Name T Status E CNTREDI CNTREXTESTCentrex RESIDENTIAL ACTIVE Contacts Custmerhddesses Services Seve Ordes Felis Accounts Number Status Estimated Revenue Account M 2 0 20 Account Details Recard 1 1 Figure 38 Accounts Field References The field names and description of all the fields that appear in the Accounts tab are given below Table 30 Field References for Accounts Field Field Description Single Customer View Abbreviation This field contains the unique customer abbreviation given to every customer This field contains the name of the customer Type This field describes the type of customer For example Residential or Corporate Status This field reflects the current status of the customer For example Active Accounts Number This is a unique identification number for the customer It contains the Pan India Account number which gets populated from CRM Note Double click this field to display the Confidential 136 Clarity User Manual Field Name Field Description account details in the Accounts tab Status The current status of the account For example Active
181. y fields in the Frame Units section The Frame Appearances section is automatically populated if a Product Name is selected 6 Click Save A message appears Your changes have been successfully saved 7 Click OK The changes are saved to the database Creating Additional Frame Units Additional Frame Units are used to define multiple tag blocks for a Frame container A tag block contains multiple frame appearances To create an additional frame 1 Navigate to the Frames screen 2 Query the required Frame Container Matching results appear Note For details see Querying Frame Container Records 3 Place the cursor in the Name field in the Frame Units section and click Insert The Frame Units and Frame Appearances section are cleared Note For the first record it is not essential to click Insert 4 Enter the Frame Unit information in the mandatory fields and click Save The Frame Appearances section is automatically populated if a Product Name is selected 3 6 2 Querying a Record The following records can be queried using the Frames screen e Frame containers e Frame units e Frame appearances Querying Frame Container Records This section describes how to query the Frames screen to display frame container records To query a frame container record 1 Navigate to the Frames screen 2 Click Query The screen enters query mode 3 Enter your search criteria in the Frame Containers section Note Use the character as a

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