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D3200 / D3300 Series Instruction Manual

1. Raa Pak October 2013 poor d sz 1 14 1516 17 18 20 21 22 23 24 25 DEAE 20 Video avaliable 4 Press gt to start playback Use the on screen playback controls Bes ne et pl RE hon Matelnmute mesmo as sese Manat Sp fan Sereenshot 7 donant 3 Motile Apps Accessing your DVR Using a Mobile Device Viewing Screenshots You can view screenshots or email them using the app NOTE To email screenshots you must have an email account configured in the Email Please refer to your iPhone user s guide or wwrw apple com if you need support to set up the Email app To view screenshots 1 From the Main Menu tap Image View Select the DVR with screenshots you would like to view Tap the screenshot you would like to view uum al Snipe letter ightto Sendscreenhotas Delete screenshot 0 Begin slideshow up inside the Petite siop me seston Viewing Manual Recordings You can view manual recordings using the app To view manual recordings From the Main Menu tap Record Playback 2 Tap the DVR you would like to view manual recordings from 3 Tap the recording file you would like to view Motile Apps Accessing your DVR Using a Mobile Device 4 Use the on screen controls m Select playback time aus slow Ne LM frame Sob Fast Take erd sereenshot Using Device Manager to Manage DVR
2. Double tap the channel to select itin full screen Mob Apps Accessing your DVR Using a Mobile Device 4 Use the PTZ controls iN lick the arrows to vola ioa Doom Iris in uL uud Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR s hard drive To use remote playback mo 1 From the Main Menu tap Remote Playback 2 Tap Select Channel Select the channel you would like to playback from EE gt Motile Apps Accessing your DVR Using a Mobile Device 3 The calendar shows any days that have recorded video for the selected channel with dots under the date Tap on a date to view video from that day Swipe up or down ta change the month shown in the calendar Spe up or downto EJEJES 4 Playback begins at the earliest available recordings from the selected Use the on screen playback controls Sele playback Change scope of haa playback times shown Matenmate Manual Record us Motile Apps Accessing your DVR Using a Mobile Device Viewing Screenshots You can view screenshots or share them using the app NOTE To share screenshots you must configure the apps used for sharing FLIR does not support 3rd party applications To view screenshots 1 From the Main Menu tap Image View 2 Select the DVR with screenshots you would like to view
3. Tap again when you would like to stop recording I taking manual recordings from playback tap when you would like to stop recording 2 manual recordings see Viewing Manual Recordings on page 125 Using PTZ Controls Ifyou have a PTZ camera not included connected you may control it using Digi Summit NOTE You must configure the system to communicate with the PTZ camera locally before you control it using the app For details see Appendix Connecting a PTZ Camera on page 147 To use PTZ Controls 1 Top the channel with your PTZ camera 2 to open PTZ controls 2 Motile Apps Accessing your DVR Using a Mobile Device Double lap the channel to select itin full screen Use the PTZ controls kite roe Set Speed Zoom Ir Sect ca Using Remote Playback Mode on iPhone Remote Playback Mode allows you ta view recorded video saved on your DVR s hard drive To use remote playback mode 1 From the Main Menu tap Remote Playback 2 Tap Select Channel Select the channel you would like to playback rom KMENU Remote Punct 4 October 12345 12 38 14 15 16 17 18 19 20 21 22 23 24 25 26 SEIS _ Motile Apps Accessing your DVR Using a Mobile Device 3 The calendar shows any days that have recorded video for the selected channel with dots under the date Tap on a date to view video from that day Swipe up or down to change the month shown in the calendar
4. 2 Inthe Channel drop down menu select the channel you wish to configure 3 Select the Privacy Zone checkbox to enable privacy masking 4 Drag your mouse cursor over the areas you wish to black out red box indicates the area that is masked blocked Drag mouse aver desired area To remove a privacy area click on the red box then click the Delete button 5 Click Save to apply your settings Remate Viewing Interface Configuring Recording Parameters To configure system recording parameters 1 Click the Remote Setting tab and then click Record gt Rec Parameters The recording schedule is Arranged at ga ache ominous Motian ind Bis and each oi presenta an eur 2 Configure the following Channel Select the channel you wish to configure cord Select Enable or Disable to start stop system recording Pack Duration Select the duration each saved file on the system For example select 15 minutes then every file will contain 15 minutes of footage NOTE Pack Duration settings are not supported on D3316 D3332 D3316 D3332 packagesvideo files into files of a maximum size of 255MB re record Select whether to enable or disable pre recording Click Save to apply your settings Configuring the Recording Schedule To configure the recording schedule 1 Click the Remote Setting tab and then click Record gt Schedule Configure the following Channel Select the cha
5. Click OK to save changes m FUR Mac Player Viewing Backed up Video on Mac FLIR Mac Player Viewing Backed up Video on Mac FLIR Mac Player allows you to view your backed up video files To install FLIR Mac Player 1 Go to wvaw llirsecurity com pro and search for the model number of your DVR lack at the label underneath your DVR for the model number 2 Navigate to the product page for your DVR model and download Video Player for MAC Extract the file and double click the FLIR Mac Player installer kg file Follow the on screen instructions to install the software Launching FLIR Mac FLIR Mac Player Interface Meo playlist Video window Frame by frame Volume sider Hide video playlist Revina Load nee Looped playback Load tolder Clear playlist Remove selected Ile FUR Mac Payer Viewing Backed up Vileo on Mac Loading Individual Video Files To load files saved onto your hard dri 1 Click the Load new file button 089 2 Browse and select the desired file Click Open to add the file to the video playlist NOTE The default save directory is in your Home folder dvr Double click feto begin playback Double click the video file in the playlist to begin playback Loading Multiple Video Files You can load an entire folder of video files To load multiple vi jo files saved onto your hard drive 1 Click the Load folder button 6991
6. Payback window content reel Drag the Une lett or Forward Plays video frame by frame Click the Step Forward button to advance the video by 1 frame Video Slider Drag the slider to control the playback speed Download Content Allows you to download recorded videos to your computer hard drive To download video click the channel you want to back up and click the Download content button A list of files appears Select the files you want to back up and click Start Downloat Configuring Display Settings 1 Click the Remote Setting tab and then click Display gt Live Remate Viewing Interface 2 Configure the following Channel Select the channel you want to modify Name Enter the channel name if you want to re name the channel sition Select the position of where the title appears in the channel Covert Enable or Disable covert recording Covert recording will hide the channel on the DVR s local display You will see be able to see the channel when you lag in remotely Show Time Select Enable or Disable to show or hide the time on the DVR s local display Record Time Select Enable or Disable to show or hide the record time on the remote display Click Save to apply your settings Configuring Privacy Zone Settings You can blank certain partion of the channel with a black box To configure a privacy zone Click the Remote Setting tab and then click Display gt Privacy Zone
7. 2 Configure the following motion recording parameters Channel Select the channel you wish to apply the settings to Enable Select this checkbox to enable motion recording Sensitivity Select the desired motion detection sensitivity The greater the value the greater the mation sensitivity D Remate Viewing interface juzzer Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event kan arag o conttoure Red Motion detection enabled lear Motian detection dated fox to trigger connected alarm devices FullScreen Select the checkbox so that the channel goes into full screen made when motion is detected Enable Record Select to enable system recording when motion is detected ost Recording Select the post recording time after a motion event occurs Record Channel Select the channels that should record during a motion event Show Message Select the checkbox to enable the system to display a warning message during a motion event Send Email Select the checkbox for the system to send a email notification during a motion event Drag your mouse cursor in the window to select the desired area to monitor the channel for motion 4 Click Save to apply your settings Configuring your System to Beep During Motion You can set your system to beep during motion This is useful to notify you if someone enters or
8. 3 Check up to four channels you would like to playback Optional Check Synchronous Playback to playback video from multiple channels atthe same time If this is unchecked you can select different playback times on each camera 4 Inthe calendar select the day you would like to playback red triangle is shown on days that have recorded video available for the selected channel s 5 Click Search The time bar shows video recorded on your DVR amp Click dto start playback at the selected time CHS D3 Central Management Software 7 Click inside the time bar to select the playback time Er playback Selctnedate inke caier Clk to start playback Cilek inside time bar ta select playback time OMS D3 Central Management Sofware Remote Playback Controls P time period Click to select playback time Next ume period Timelnezcomin Timeline zoom out Pays sopat xi Pat Sbwall Full screen Quad CMS D3 Central Management Software Downloading Video Files You can download video files to your computer using Remote Playback To download video files by file 1 Hold the mouse over the camera you would like to download video from Click EB to open the download menu 2 Check the files you would like to download and click Download Wait for the files to download Video fles are savedin 264 format To open downloaded video files in CMS D2 see Video Player on page
9. NOTE You do not need to remove the side panel screws 2 Slide the top panel back about 1 2 and then lift it off of the DVR Appendix E Replacing the Hard Drive Step 2A of 3 Install hard drives 5 8 1 Remove the screw at the top of the center beam 2 Lift the back of the top HDD plate and pullit up to remove it from the DVR Place the HDD s under the bottom HDD plate upside down with the power and data connectors facing the rear of the DVR Insert 4x hard drive screws per HDD Appendix E Replacing the Hard Drive 4 Connect the power and data connectors die t a E 5 Slide the top HDD plate in at the angle shown and lower into place amp Replace the center beam screw Step 28 of 3 Install hard drives 1 4 1 Place the under the top HDD plate upside down with the power and data connectors facing the rear ofthe DVR Insert 4x hard drive screws per HDD 2 Connect the power and data connectors wo Appendix E Replacing the Hard Drive Step 3 of 3 Replace the DVR cover 1 Lower the DVR cover to the DVR 1 2 2cm away from the front panel and then slide the tap cover into place 2 Replace the rear panel screws 2x Formatting the Hard Drive If you replace the pre installed hard drive it must be formatted in order to function properly with the system format the hard disk 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Devic
10. 2 Select the desired folder you wish to add to the playlist Click Open to add the videos in the folder Double click fe to begin playback Double click the video file in the playlist to begin playback ns Remote Viewing on Internet Explorer Remote Viewing on Internet Explorer You can connect to your DVR using Internet Explorer 7 or higher on a PC NOTE On PC remote viewing is only compatible with Internet Explorer Mozilla Firefox Opera and ther browsers are nel supported For Safari connection instructions see Setting lip your DVR for Remote Connectivity on page 53 Prerequisites The HTTP Port default 80 and Client Port default 9000 must be port forwarded to your router You must create a DONS account and have the DDNS settings configured in your DVR For details see Accessing your DVR Remotely over the Internet on page 56 The DVR must have internet access To connect to your system on Internet Explorer 3 Open Internet Explorer NOTE I you are connecting using Internet Explorer 9 you must use the 32 bit version From the Start Menu click Internet Explorer Do not click Internet Explorer 64 bit 32 bit internet Eier NOTE It is recommended to select Run ensure full functionality iministrator when you open Internet Explorer to 2 Enter the IP Address or DDNS address of the DVR in the address bar the DVR es http 192 168 5 118 20 into the
11. FLIR Right for Business D3200 D3300 Series Digital Video Surveillance Recorder 4 8 16 32 960H Real time View amp Record CMS Mobile Apps HDMI Instruction Manual English Version 4 0 www flirsecurity com pro Copyright 2014 FUR Systems Ine Thank you for purchasing this product FLIR s committed ta providing eur customers with a high quality reliable security solution This manual refers to the following models D3200 Series 03300 Series For the atest online manual downloads and product updates and to learn about our complete line of accessory products please visit our website at www flirsecurity com pro CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER NO USER SERVICABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Nash wit arrowhead symbol an equilateral A angle s intended to alert the user tothe presence ol uninsulated dangerous voltage within the products enclosure that may be ol sicnt magnitude to constitute a electric shock exclamation point within an equllaterat triangle is intended to alert he user othe presence of portant operating and Maintenance ering instructions ite erature accompanying the appliance WARNING PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE
12. 2 Menu amp Playback Controls 44 In Playback Mode press to rewind Press repeatedly to increase rewind speed il In Playback Mode press to play pause video In Viewing mode press to open Search Menu to select playback time w In Playback Mode press to fast forward Press repeatedly increase fast forward speed m In Playback Mode press to stop video playback In Live Viewing Mode press to stop DVR recording Password required does not override scheduled recording e Press to stop resume recording When the channel displays a red box wth the letter the channel is recording Menu Esc Opens the system menu In menus press to go back exit menus 3 Channel Controls Ch1 CRO Press to view channel in Full screen View 16 Channel models To access channels 10 and greater Press 0 for channel 10 or 140 for channel 10 1 1 for channel 11 142 for channel 12 etc In Live Viewing Mode press repeatedly to switch between Split screen Viewing modes A Press to move cursor up Press to move cursor down 1 Press to move cursor left Press to move cursor right 5 pq Within system menus Press to confirm a selection To open the System Information window in Live Viewing mode press once en PTZ Controls In Live Viewing Mode press once and release then press and hold amp USB Port Connect a USB mouse included or USB flash drive nat included for data backup
13. Configuring Display Settings Configuring Privacy Zone Settings Configuring Recording Parameters Configuring the Recording Schedule Configuring System Recording Quality Configuring Basic Network Settings Configuring the System Substream Configuring Email Notification Settings Configuring DONS Settings Configuring Motion Detection Settings Configuring your System to During Motion Configuring Alarm Notifications Configuring Hard Drive Recording Mode Configuring PTZ Parameters Configuring the System Time and Date Changing the System s Menu Time Out Configuring System User Accounts Viewing System Information Upgrading System Firmware Restoring Default Settings Configuring Event Settings Configuring Auto Reboot CMS D3 Central Management Software System Requirements Installing CMS D3 Adding DVRs Adding a DVR from the local ares network LAN Adding a DVR using a DDNS address Control Panel Main View Using Multiple Windows or Monitors Using Sequence Mode Using PTZ Controls Remote Playback Remote Playback Controls Downloading Video Files Group Device Management Modiying DVRs Deleting DVRs Remotely Configuring DVRs Creating Camera Groups Modifying Camera Groups Deleting Camera Groups Local Log Search Backing up Logs Account Management Enabling Passwords for the Admin Account 105 Adding User Accounts Mod
14. Step 1 of 4 Port Forwarding You must port forward the HTTP and Client ports default 80 and 9000 on your router to your DVR s IP address before you can remotely connect to your system There are several methods to forward your router Manually port forward the required ports on your router to your DVR IP address by following your router manufacturer s instructions For more information on port forwarding see the reference guides on wwwfirsecuriy com pro Use the Auto Port Forwarding Wizard PC only to port forward the required ports visit www irsecurity com pro for the Wizard software and manual NOTE If the above ports are not forwarded on your router you will not be able to access your system remotely Step 2 of 4 Create a DDNS Account FLIR offers a free DONS service for use with your system A DONS account allows you to setup a website address that points back to your local network This allows you to connect to your system remotely You must create a DDNS account in the same network as your Dvr To setup your free FLIR DONS account In your browser goto http dane myd ns lliccom and click Create FUR Account Complete the Account Information fields with gt creato count your personal information Complete the Lost Password Warranty Information with your purchase details optional Complete the System Information fields roduct License Select your product model from the Product
15. Connecting a PTZ Camera on page 147 To configure PTZ settings 1 Click the Remote Setting tab and click Device gt PTZ 2 Configure the following Channel Select the channel that the PTZ camera connects to rotocol Select the protocol of the PTZ camera ud Rate Select the baud rate of the PTZ camera Remote Viewing Interface Data Bit Select the data bit rate of the PTZ Stop Bit Select the stop bit rate of the PTZ camera parity Select the parity settings of the PTZ camera Cruise Select Enable or Disable Address Select the address of the PTZ camera the PTZ camera s instruction manual for protocol and configuration details 3 Click Save to apply your settings Configuring the System Time and Date To configure the system time and 1 Click the Remote Setting tab and click System gt General 2 Configure the system format and time System Time Enter the desired system time and date An on screen calendar appears when click the date Date Format Select the desired format the date is displayed in Time Format Select between 12 hour or 24 hour time formats Select DST to enable daylight savings time or NTP to sync the time with a NTP time server NOTE Using the NTP feature requires that your DVR have a constant Internet connection Changing the System s Menu Time Out To change the system s time out menu 1 Click the Remote Setting tab and
16. Tap the screenshot would like ta view sns Tara cm screenshot Share screenshot Begin slideshow tap inside the palire toop ne deo To share screenshots 3 Tap lit share Select an app that you would like to share the file with Follow the apps instructions to share the file Select the sharing app Motile Apps Accessing your DVR Using a Mobile Device Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback Tap the DVR you would like to view manual recordings from Tap the recording file you would like to view Use the on screen controls Select playback time 43 Net trame Toke sereenstot Pause sew ay Using Device Manager to Manage DVR s You can use the Device Manager to add delete or modify your DVR s To delete a DVR 1 From the Main Menu tap Device Manager wz Motile Apps Accessing your DVR Using a Mobile Device Press and hold on DVR you would like to delete and then tap Delete Pres and aldo delete on the DVR you would like to modify Change the connection details as needed and then tap Save Appendix A System Specifications Appendix A System Specifications System REELS TEER Pear nano iw RO PGRN ERE 25 Remote Monitoring i er aT Tara a Naa TS Wee
17. The Menu Bar allows you to access the Main Menu and control basic functions of the DVR To access the Menu Bar 1 Right click or move the mouse cursor to the bottom of the screen to access the Menu Bar Senses starystop Peenise Menu Bar Icons Main Menu Opens the Main Menu Lock Click to lock the Main Menu unless the password is entered Lock icon is nat visible unless passwords are enabled Split Screen buttons Select split screen layout TZ Cruise Start or stop the PTZ cruise function Zoom Opens digital zoom Must be in Full screen Live Viewing Mode Record Search Opens the DVR Search Menu This allows you to search for video recorded on the DVR Start Stop Recording Start or stop DVR recording on all channels Password required does not override scheduled recording Start StopSEQ Startorstop Sequence Mode In Sequence Mode DVR automatically switches between channels every few seconds 1X1 Enable Picture in Picture Mode with 1 camera in ful screen and 1 in a small window 1X2 Enable Picture in Picture Made with 1 camera in full screen and 2 in small windows Volume Adjust the DVR volume audio capable cameras required not included 15 Using the On Screen Display Using the Virtual Keyboard and Mini Keyboard You can input numeric or text values using the on screen virtual keyboard You ill need ta use the Virtual Keyboard when entering your User ID and Password The Virtual Mini Keyboard i
18. recording Full Screen Select the checkbox to enable the system to into Full screen View when an alarm triggers Alarm out Select the checkbox to enable alarm out devices to activate Enable Record Select the checkbox to enable system recording when an alarm triggers Post Recording Select the desired post recording time after an alarm triggers Record Channel Select the channels that the system should record during an alarm trigger 3 Click Save to apply your settings D Remate Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mod 1 Click the Remote Setting tab and click Device gt HDD 2 Inthe Overwrite drop down menu select Auto to enable overwrite mode When overwrite is enabled the system deletes the oldest footage first in first out when the hard drive is full You can also select a desired amount of days or hours the system should retain data For ample if you select 30 days the hard drive will begin to overwrite itself after 30 days Note that your hard drive must be large enough to store video for the selected duration Click Save to apply your settings Configuring PTZ Parameters The system is capable of manipulating PTZ cameras not included that are connected to the system Please note that you will need PTZ information frm the PTZ camera manufacturer s users guide For details on connecting PTZ camera to your system see Appendix B
19. 108 If you want to covert video files to avi download the AVI converter from wow cem pro Group Device Management The Group Device Management menu is used to manage DVRs and camera groups Itis divided into the Device Panel and the Group Panel The Device Panel left side allows you to add modify or delete DVR systems Itis also used to remotely configure DVR settings You can use the Group Panel right side to setup camera groups Camera groups organize CMS D3 Central Management Sofware DVRs and cameras together to simplify the management of multiple systems You must add camera to a camera group before you will be able to access it for ve video or playback You can add multiple DVRs or cameras from different DVRs to a camera group The DefaultGroup is created by default and you can create additional groups according to your needs Modifying DVRs You can modify the name or connection information of DVRs in the Devices inel To modify a DVR Hold the mouse over the DVR in the Devices Panel and then click 2 Modify the DVRs information and click Modify Deleting DVRs You can delete DVRs from CMS D3 m CMS D3 Central Management Software To delete a DVR Hold the mouse over the DVR in the Devices Panel and then click Click Yes to confirm ick todas UR Remotely Configuring DVRs You can configure DVR settings using the software To remotely configure a DVR Hold the mouse over th
20. D3 Central Management Sofware Sync with Global for the current window to use the same interval as other windows SRC Mee no TU oR Ifyou want to use Sequence Mode on all windows click Global Main View Enable the checkbox to force Main View windows to use the same interval as other windows Use the slider to set the Switch Interval dwell time 4 Click Start to start Sequence Mode Using PTZ Controls If you have a PTZ camera you can control it remotely through the software NOTE You must connect the PTZ camera to the DVR and configure PTZ settings locally before can use PTZ controls See the manual for your system for details CHS D3 Central Management Software To control PTZ cameras 11 In Main View hold the mouse over the PTZ camera to open the Camera Toolbar Click to open PTZ controls d a PTZ Controls SH PL Conti pacts Using PTZ Presets g PTZ Cruise When PTZ cruise is enabled the camera will cycle through saved presets You must save presets to use PTZ cruise CMS D3 Central Management Sofware To start stop PTZ cruise 1 Click Cruise 2 Click p to start the PTZ cruise Click to stop the PTZ cruise Remote Playback Remote Playback allows you ta view recorded video from your DVR on your computer To access Remote Playback 1 From Contra Panel cick Remote Playback 2 Double click the camera group then the DVR you would like to playback from
21. Interface Remote Viewing Interface Upon login the Live tab opens The Remote Viewing interface is the same for Internet Explorer PC Client Software or Safari on Mac 1 Navigation Tabs Allows you to access the following tabs Live Watch live video Playback View saved video footage Remote Setting Configure system and networking options Local setting Configure where local files are stored on your hard drive Logout Exits remote viewing 2 Channel List Displays channels that currently ive 2 Viewing options BBB cuex to open att connected channels e BE cose au connected channels Note that the system continues to record when You close channels remotely m Remate Viewing Interface ciek to open the selected channel in ul sereen view Click to select the desired split screen viewing options 4 Split ser in viewing Click the desired viewing mode 5 Mute Click to mute audio amp Main Screen Main display screen for live viewing and playback You can also drag the screens to any desired position PTZ Controls PTZ Pan Tit Zoom control for connected PTZ cameras not included Changing Viewing Modes You can change the number of channels that the system displays simultaneously lie Split screen Mode Single channel Mode tc To change the DVR s viewing moc Ifthe controls are not shown click 8 Taking Screen Shots The system can take s
22. License drop down menu lie D3200 or D3300 Product Code gt EMAC Address Locate the MAC address of your DVR press the 4 1 button on the remote control or front panel to Find the MAC address Setting up your DVR for Remote Connectivity URL Request Choose URL for your DDNS connection lie your name your company business name or anything of your choice 4 Once the information has been entered click Create New Account pee n N irmoen her 5 Your Account information will be sent to you at the email Address you used in Step 2 You will need this information for remote access to your system Record your information below User name Domain name Password Step 3 of 4 Enable DDNS on the DVR To enable DDNS in your DVR 1 Right click to open the Menu Bar and click the Main Menu button UN 2 Click Network and select the DDNS tab Inthe DONS drop down menu select Enable Beside Server select FLIRDDNS default Select Erabi Select FURDONS Domain Name Enter Domain rame URL Request User Name Enter BONS User Password Ener DDNS Device password 4 Under Domain Name enter your Domain name URL Request from the confirmation email that was sent after you created your DDNS account 5 Under User Name enter your DONS User Name that was emailed to you after DDNS registration Seting up your DVR for Remote Connectivity Under Password enter your DONS Device
23. OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product safety is a major factor in the design of every instrument However safely is your responsibility to This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment Please read them carefully before operating and using your product General Precautions 1 All warnings and instructions in this manual should be followed 2 Remove the plug from the outlet before cleaning Do not use liquid aerosol detergents Use a water dampened cloth for cleaning 3 Do not use this product in humid or wet places 4 Keep enough space around the product for ventilation Slots and openings in the storage cabinet should nat be blocked 5 Itis highly recommended to connect the product to surge protector to protect from damage caused by electrical surges It is also recommended to connect the product to an uninterruptible power supply UPSI which has an internal battery that will keep the product running in the event of a power outage Overloading Do net overload wall utes iens cons as tnis can ost inthe risk ot re or Scri shock Overloaded AC sul extension Installation 1 Read and Follow Instructions All the safety and Separated Folow al operating 2
24. Ree CORTE Tear a Bruer group Inputs Outputs TROTTER OES SES 8x Nee Svs BNE Basie Ney eves ae BNC 18 Wop es Jorma BNE Bs ating BNE IL EHO VOR Yx BNC IDEO GSINIZYERC Eun TOC OTT OTE TOT OTE TO DET Ex ET NEG eH ERT TEE EUN TEH NEE BNG ETOH E Terr RUSE TENT EI TO ER DIU HH OTE BO GST TO E TE DTETDVTESTE TOR TERES TEC TSG Pao DEP Praise Display is ia RT a ES TT TAT NIU 7 ti Recording O TEE LE udi Congressi wmm Rea Sa RG ED TTT TT TERES MIR BST iid rans 720288 Appendix A System Specifications ZTEL ESERIES HON edb O ps per channel O1 720480 a0 man i240 p ps par chanel CIF 3601240 30ps per page Pau ips hones ai Up pr chante Bul Tape cono tops per chanel Tessin sy Conr Sie Gast ora AT NT gr tui PAL oa Ta REE Fes Rearing Martminder Coe Wien Playback Pa aT TORT RTS Pak Speed Tara WaT Tusc Pare Baca Her a Bine 7 Tp eT ae EEE suy Storage amp Backup Suse FETE 132 Up te D0 54 35 TT FRET DEUDES Upe BATE S01 Up to zat Up to Bit Bed Weir TSB Flash ive USE Eers HDD E SAA Extra HOD Fe Formar TELE generator lude Back Va USE Desc Network Supporte
25. Retain Instructions The and operat structions should be retained for fure reference Heed Warnings with warnings on the product and in the opea nares a Polarization Do not etat the salety Purpose ai the polarized oF rounding ype plug A polarized plug has two blades with erin e oiner A grounding type plug has two blades Anda tra rtg pong ithe provided plug does not it into your outlet const ticle bor glace ole hse sta S Power Sources This product should be operated Tram ba yasai pe ou nase mor ran ce eu ae desle ar tocat Rower Company For products ended operate Irom Battery pamer or her sources reler tothe operating fer eo perce damages o crad wire si and ken pug are danger Perea cine the cord and i appearance damage or arri naan have I replaced pur 7 Power Cord Protection Power supply ord should are ota te waked onar pinched by em placed upon or against them Pay Parieular attention to orde at plage convenience teslis andthe point where they out om he product Surge Protectors Itis highiy recommendedthat the reacted a suras pee Doing gas Sarge recor shouid Bese te UC lia mark 9 Uninterruptible Power Supplies UPS Because ore 81 lb operation ke recommended tht you connect ihe ec en crc pe ip An siren remains i produt rng inte et oft poe outage poner
26. be port forwarded before you can connect using a mobile device To find your Client port press PTZ 1 on the font panel of the DVR to open the System Information window and look under Cent Port iPhone Use the Digi Summit application to connect to your DVR on the iPhone System requirements 105 version 5 0 and above NOTE For the latest device compatibility list visit wwftrsecurity compro E Motile Apps Accessing your DVR Using a Mobile Device Prerequisites Ports 0 and 9000 lor whichever ports your system is using must be port forwarded to your router You must create a DONS account and have the DDNS settings configured in your DVR The DVR must have Internet access You must have a DONS address to log in remotely An iTunes account NOTE You will need to create an iTunes account before you can download the app An iTunes store account requires a valid credit card number The app is free of charge Connecting to your System Using Digi Summit 1 Install the Digi Summit app for free from the App Store 2 Tep he Di suni 8 to open te opp Tap Device Manager 4 Tape KMENU Manager Taps Motile Apps Accessing your DVR Using a Mobile Device um Configure the following Name Enter a for your DVR of your choice Address Enter your DONS address e g tomsmith myddns f coml Client Port Enter the Client Port defautt 90001 User Name Enter the DVR s u
27. character password and tap Save Then tap Save again to connect lo your 3 Mob Apps Accessing your DVR Using a Mobile Device Digi Summit Interface Tapa channel to select Doubietaptoview achannelin lul Disconnect selected hanna d Disconnect connect Manual Conte Ball annee 1 Tap Bil during ive view or playback Motile Apps Accessing your DVR Using a Mobile Device Ittaking screenshots from live view Select the grid area you would lke to take a screenshot from or tap B to take a screenshot from all connected cameras Select the grid area you woudl I io tke etna al 2 screenshots see Viewing Screenshots on page 125 Taking Manual Recordings 3 Tap fl during ve view or playback Iftaking manual recordings from live view Tap the grid area you would like to start recording Tap again when you would like to stop recording If taking manual recordings from playback when you would like to stop recording 2 Toview manual recordings Viewing Screenshots on page 125 Using PTZ Controls Ifyou have a PTZ camera nct included connected you may contro it using the app NOTE You must configure the system to communicate with the PTZ camera locally before you an control t using the app For details see Appendix B Connecting a PTZ Camels on page 147 To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap i to open PTZ controls
28. click System gt General 2 Inthe Menu Time disappearing t drop down menu select the duration the menu stays on screen before 3 Click Save to apply your changes Configuring System User Accounts You can add user accounts on the system Remate Viewing Interface To configure the user accounts menu 1 Click the Remote Setting tab and click System gt Users 2 Configure the following Click the desired user you wish to configure lie usert User name Enter the desired user name Password Enter the desired user password Confirm Re enter the user password Active Select Enable or Disable to activate or de activate a user account Password Select Enable to require a user password when users log on 3 Select the menus that the user will have access to Select the menususersval 4 Click Save to apply your settings Remote Viewing Interface Viewing System Information To view system information 1 Click the Remote Setting tab and click System into Upgrading System Firmware To upgrade the system firmware download the latest firmware from the system s product page at www Ilirsecuritycom pro To upgrade the system firmw 1 Download and extract the file to your computer s desktop 2 Click the Remote Setting tab and click Advanced gt Firmware upgrade Beside U Open rade File Path click the browse button ISI Locate the firmware and click 4 Click Start to begin the firm
29. compatible PTZ cameras not included For details on connecting PTZ cameras to your system see Appendix Connecting a PTZ Camera page 147 To control the PTZ settings on the DVR 41 From the Live tab double click to select the channel the PTZ camera is connected to Remote Viewing Interface 2 Use the PTZ control panel to control the pan tilt zoom focus and iris control of the camera on screen PTZ controle Chek mme mum Speed Siider decrease the pan spend tne display area to pan and Preset Use he Preset tab to configure Eers presets Onee aur PTE camera sin the deed angle res be button oad Eating tothe Preset ruse the Cruise tab to Mi aed PtT erse options Video Ta Dag the Videp tah to conggure the mers ds gual Drag the siider o adit stings Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR s hard drive To playback vide 1 Click the Playback tab Payback tab Under the Type drop down menu select the desired recording type you wish to search for Continuous Alarm or All amp Select the channels you wish to search Check Synchronous playback to play all selected channels at the same time Select recording ype Select channels Click Month or Day 5 Click the Search button amp Click Play to begin playback Remate Viewing Interface Video Playback Controls
30. drive format the hard drive using a PC to FAT32 When performing backups the DVR will now copy data to the eSATA drive You can view the data on the eSATA hard drive by connecting it to a PC or Mac System The Systemtaballows youto configure the system time and user accounts For instructions on howto set the system time including how to setup automatic Daylight Savings Time adjustments or NTP see Setting the Date and Time on page 19 Changing Date Format You can change the way the system displays the time i e Month Day Year To change the date format Select the General tab In the Date Format drop down menu select the desired format Choose from MM DD YY Month Day Year YY MM DD Near Month Datel or DD MM YY Day Month Year Click Apply to save your settings Changing Time Format You can change the way the system displays the date and time format 600 pm or 18 00 To change the time format Select the General tab In the Time Format drop down menu select 12 Hour or 24 Hour Click Apply to save your settings Changing the System Language Inthe Language drop down menu select your desired system language Click Apply to save your settings Right click unti you ext the menu Follow the on screen instructions to restart your system Changing Video Output NTSC amp PAL To change the video output Inthe Video Format drop down menu select NTSC or PAL Click Apply to
31. exits an area To configure the system to beep during motion 1 Click the Remote Setting tab and click Alarm 3Motion In the Channel drop down menu select the channel you wish to configure Select the Enable checkbox Beside the Buzzer drop down menu select the beep duration or select OFF to disable the beep In the video window select the area you wish to monitor for motion 6 Click Save to apply your settings Result The system beeps when it detects motion and a green M icon appears The green M icon indicates that the system is only detecting motion but not recording To have the Remote Viewing Intrtace system record motion events enable motion recording in the recording calendar Remote Setting tab gt Record gt Schedule Configuring Alarm Notifications Configure the settings for alarm devices not included To configure alarm notifications 1 Click the Remote Setting tab and click Alarm gt Alarm 2 Configure the following Alarm In Select the channel that you wish to configure Alarm Type Select the alarm type N O normally open N C normally closed or select OFF uzzer Select the beep duration when an event occurs Latch Time Select the desired latch time when an alarm triggers Show Message Select the checkbox so that the system displays a warning message during an alarm recording Send email Select the checkbox for the system to send out email alerts during alarm
32. password that was emailed to you after DDNS registration Click Apply to save your settings NOTE Please allow 10 15 minutes forthe DDNS servers to update with your newDDNS address before attempting to connect Step 4 of 4 Connect to the DDNS Address To Connect to the DDNS Address Using the Client Software on PC Install and run the Client software for PC on a remote computer Enter the following information IP Address Enter the URL Request followed by myddns f rcom For example it your URL Request is tomsmith enter tomsmith myddns flircom User Name The default user name is admin Password Enter the DVR password you created earlier Client Port By default this 9000 Click Login to access your DVR Client software for PC connects to your DVR and streams live video from your cameras To Connect to the DDNS Address Using Safari on Mac To access your DVR remotely enter the DDNS address that you created earlier into Safari Mac The DDNS address must include http the name of your DDNS URL followed by myd ns f rcom a colon and then the HTTP port number of your DVR For example ress A Example ofa DONS a http tomsmith myddns flir com 80 ALL DDNS Domain name created by you HTTP Port number J Once you have entered your DDNS address into Safari enter the DVR user name default Imin and password you created earlier at the login screen and click Login Remate Viewing
33. registering for DDNS User Name Enter your DDNS User Name issword Enter your DONS Device password 3 Click Apply to save your settings NOTE Please allow 10 15 minutes for the DDNS servers to update with your BONS address before attempting o connect Using the Main Mena reg Alarm T The Alarm tab allows you to PEE c2sigure Motion Detection and Alarm settings Configuring Motion Detection Configure motion settings to determine the area you wish to monitor for motion events and the outcome ifa motion event occurs To configure motion settings 1 Select the Motion tab 2 Configure the following Channel Select the channel you wish to configure Enable Select Enable or Disable to activate oF deactivate motion recording Area Click the Setup button to configure the area ofthe screen that detects motion Dragmousecursor re desired area ek and drag the mouse cursor to configure mation ate arasa ln detecten eaten darte nd sable im transparent areas Righi cick tent Sensitivity Select motion sensitivity The greater the number the greater the Sensitivity Alarm Out Select the checkbox to enable the system to trigger a device connected to the alarm block Latch Time Enter the duration the alarm continues to trigger after the event ends Show MessagerSelect the checkboxifyau want the system to display a system message when an alarm triggers Buzzer Select
34. s You can use the Device Manager to add delete or modify your DVR s To delete a DVR 1 From the Main Menu tap Device Man 2 Swipe to the left on the DVR you would like to delete and tap Delete CNEL Dele _ Tap Delete to confirm 2 Tap on the DVR you would like to modify 3 Change the connection details as needed and then tap Save 1 Mob Apps Accessing your DVR Using a Mobile Device iPad Use the Digi SummitHD application to connect to your DVR on the iPad System requirements iOS version 5 0 and above NOTE For the latest device compatibility list visit wvav irsecurity com pro Prerequisites Ports 0 and 9000 lor whichever ports your system is using must be port forwarded your router You must create a DONS account and have the DDNS settings configured in your DVR The DVR must have Internet access You must have a DONS address to log in remotely An iTunes account NOTE You will nee to create an Tunes account before you can download the app An iTunes store account requires a valid credit card number The app is ree of charge Connecting to your System Using Digi SummitHD 1 Install the Digi SummitHD app for fre from the App Store 2 Tp th Digi Summit open the app ap 5 Configure the following Device Name Enter a name for your DVR of your choice IP Address Enter your DONS address e g tomsmith myddns flir com Client Port Enter the Client Port default 900
35. supplies sav e Ut ing mark ar CER cerco mar y Martin lca sale Pow We oduct su bea the UL ling mark ar CSA eration mark onthe accessory feat and should Shack re ih odit contact qusiied service personnel Installation Continued 10 Ventilation Slots and openings in the case are venison enura Slats operation a re product ond to protect t Irom overheating These openings must net te Backed or covered The penis shouid never be blocked by placing the educa aed s rug or ier ina suc ior or hes register Ths product shoul nt be ace tuli odio aueh ss a totae ar Ve atus dem wed 11 Attachments Do not use recommended by the product oy cause a hazard 12 Water and Moisture Do not use this produet near ter example near bath tb wash Dow other sink or laundry tab a wet basement near S Swimming pool and the Uke 13 Heat The produet should be situated away from heat Stree thse radiators heat redo stovet ar sr products including Wal produce chants unless as they 14 Accessories Do not place this product on an unstable cart Bandini or abie Te produci may tali causing serious damage Se product Uee is Ern or 15 Camera Extension Cables Check the rating of our tension cabs to very companies wah Yost Gea authority regulations pronation Etc o
36. turned off and mation or alarm settings are enabled To perform an Event Searc Click the Event Search tab Configure the following Search Date Enter the Month Date and Year CH Select the channels you wish to search Search Time Enter the time range you Wish to search Type Select the recording type you wish to search fo Choose from Normal continuous recording Motion Alarm or AeM alarm motion 32 Channel only 3 Click Search A list populates with videos 4 Perform one of the following ay video Double click on the desired Backup a Connect a blank USB flash drive to your system Select BAK checkbox beside the desired file name Then click the Backup button Using the Log Search log search allows you to search system event logs To perform a Log search Click the Log tab 2 Configure the following to perform a Log search Log Type Select the log type you wish to search under Choose from Alarm motion events Operation i e Configuration changes Setup or Using the Main Menu Start Time Enter the time you wish to begin searching End Time Enter the time you wish to end searching Click Search Optional Click the Backup button to backup system logs to a USB flash drive oot included Network The Netwark menu allows you to configure the system s DDNS and network settings Configuring Network Type DHCP amp S
37. when accessing the system locally This is normal and not a malfunction Fr the latest compas check ya fiscuitycom prespromw ursecurtycom pror e Setting up your DVR for Remote Connectivity Accessing your DVR within a local network LAN You can connect to your DVR over the local area network LAN Itis recommended to confirm connectivity over local network before setting up your DVR for Internet connectivity NOTE To complete the steps below your computer must be on the same network as your DVR NOTE Except where noted the instructions below are the same for PC and Mac Step 1 of 3 Connect your DVR to the Local Area Network 1 Power off your DVR by turning the power switch to e Connect an Ethernet cable included to the LAN port on the rear panel of the DVR Connect the other end of the Ethernet cable to a router or switch on your network 3 Turn the power switch to I to power the DVR back on channel mods shown COMPUTER Not Included Step 2 of 3 Obtain the DVR s Local IP Address Press the PTZ 4 1 button on the front panel of the DVR to open the System Information window eis Seting up your DVR for Remote Connectivity Write down the IP Address and HTTP Port number of DVR Alocal IP looks something like this 192 168 5 118 Note that single digit numbers appear as three digits For example 005 is the same as Write down the port number beside HTTP Port Step 3 of 3 Conn
38. 0 User Name Enter the DVR s user name default admin Motile Apps Accessing your DVR Using a Mobile Device Password Enter the DVR password By default the password is 000000 Ener a name or your Ov Enter your DONS address emer the Cent Port T Emer the user name Enter the password amp Tap Save The app connects to your DVR and streams live video from your cameras NOTE If this is the first time connecting you will be prompted to change the password Enter new character password and tap Done Then tap Save again to connect to your us Motile Apps Accessing your DVR Using a Mobile Device Digi Summit Interface You can use Digi Summit in landscape mode only Drag cameras to the display area to open single camera Drag a DVR to the display ares to open all cameras connected to that OVR Tap a channel to select Double ae to vewa Saal Screen pri Screenshot Clear Disconnect Previous Full screen ent aS page Taking Screenshots Tap during live view or playback To view screenshots see Viewing Screenshots on page 132 Taking Manual Recordings Top Bie during Live view or playback to start manual recording from the selected channel again to stop recording To view manual recordings see Viewing Manual Recordings on page 133 Using PTZ Controls Ifyou have a PTZ camera not included connected you may control it using the app NOTE
39. B Connecting a PTZ Camer 147 Configuring PTZ Settings Using the PTZ Menu Local DVR PTZ Presets and PTZ Crui Setting PTZ Presets Selecting PTZ Presets Deleting PTZ Presets Starting Stopping PTZ Cruise Appendix C Connecting Additional External Monitors Customizing the Channel Arrangement on the External Monitor Main and Spot Video Outputs 03316 03332 Only Configuring the Spot Monitor for Full Screen or Spi Screen Appendix D Recording Audio Appendix E Replacing the Hard Drive Removing the Hard Drive Installing the Hard Drive Installing Hard Drives D3 Formatting the Hard Drive Troubleshooting Troubleshooting Remote Connections Getting Started The system comes with the following components a S50 DVR DIGITAL VIDEO RECORDER 12v DC POWER SUPPLY ay not be sacas shown REMOTE CONTROL USB MOUSE D octopus CABLE QUICKSTART GUIDES NOLUDED WITH DOCUMENTATION 3332 3216 1 32 channe modets include a built in power supply and an AC power cable HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE Front Panel 4 8 16 Channel 9 d 1 IRSensor IR receiver for the remote control LED Indicators PWR Power LED HDD Hard disk activity LED
40. Click the downloads button 87 on the top right corner of Safari Right click SurvelllanceClientdmg in the downloads list and select Open A web plugin folder appears Download Suellen a 5 Double click SurvelllanceClient and follow the on screen instructions to install amp Quit Safari right click the Safari icon in the dock and select Quit and then restart Safari 7 colon and the HTTP port number of the DVR e g htp 192 168 5 11 address bar as shown above 8 Enter the DVR username and password By default the username is password is 000000 3 Click Login to access your DVR You will be prompted to change the password for your system 10 Enter a new character password and click OK 11 Enter the new password under Password and click Login Safari connects to your DVR and streams live video from your cameras Accessing your DVR Remotely over the Internet Setting up remote connectivity allows you t view your DVR from any computer or compatible mobile device with Internet access NOTE Except where noted the instructions below are the same for PC and Mac Seting up your DVR for Remote Connectivity To set up remote connectivity with your DVR you must Port forward the HTTP and Client Ports default 80 and 9000 on your router to your DVR s IP address Create a DDNS account Enable DDNS on the DVR Test the remote connection by connecting to the DDNS address
41. Language Changing Video Output NTSC amp PAL Configuring Menu Time Out and Auto Logout Adding Users amp Changing the Admin Password Viewing System Information Advanced Configuring the Auto Reboot feature Upgrading the System Firmware Restoring to Factory Default Settings Restarting or Shutting Down the DVR Configuring System Warnings Saving Your System Configuration to a USB Flash Drive Loading a System Configuration from a USB Flash Drive Setting up your DVR for Remote Connectivity System Requirements Accessing your DVR within a local network LAN Step 1 of 3 Connect your DVR to the Local Area Network Step 2 of 3 Obtain the DVR s Local IP Address Step 3 of 3 Connect to the DVR s Local IP Address To connect using the DVRs local IP address on a PC To connect to the DVRs local IP address on a Mac Accessing your DVR Remotely aver the Internet Step 1 of 4 Port Forwarding Step 2 of 4 Create a DONS Account Step 3 of 4 Enable DONS on the DVR Step ol Connect to the DONS Address To Connect to the DONS Address Using the Client Software on PC Connect to the DONS Address Using Safari on Mac Remote Viewing Interface Changing Viewing Mo Taking Screen Shots Recording Video Showing Hiding Channels Adjusting Sub menu Options Changing the Save Directory of Scre Changing the Format of Recorded Video PC Only Configuring PTZ Settings Video Playback Video Playback Controls
42. Loss Enable Select Enable or Disable to activate or deactivate the system from Sending out notifications Alarm Out Select the checkbox to enable alarm out devices from triggering Show Message Select the checkbox for the system to display an error message when an event occurs Send Email Select the checkbox for the system to send out email notifications when a system error occurs Note email notifications must be configured Latch Time Select the delay duration in the drop down menu Buzzer Select the buzzer system beep duration when the system detects a system error 3 Click Apply to save your settings Saving Your System Configuration to a USB Flash Drive TheDVR allows you to save your current system configuration toa USB flash drive nat included This is useful ifyou Click to save all system setings to a USB flash drive want to backup your current settings NOTE This function only saves settings created in system menus lt does not ave or backup any video To save your system configuration toa USB flash drive not included Insert a USB flash drive not included into one of the USB ports Right click to open the Manu Bar and click Main Menu KT Click Advanced and select the Maintain tab Click Save Settings Wait for the system to save your settings Loading a System Configuration from a USB Flash Drive Insert a USB flash drive nat included that contains a saved co
43. R Ener Domain Name URL Request faved by mii econ Enter DVRs Clent Port default 000 Enter DVRS User Name tat adi Enter DVRs Password deat 00000 Port Enter the DVR s Client Port default 9000 User Name Enter the DVR s User Name default admin Password Enter the DVR s Password default 000000 4 Click Add 5 Click ImportAll This adds all DVRs and cameras to the Default group CMS D3 Central Management Sofware amp Click the Control Panel tab 7 Click Main View Clk Main View 8 Click and drag Default Group to the display grid CHS D3 Central Management Software Result Control Panel You can access your DVRs including live and recorded video and configuration through the Control Panel You may open the Control Panel at any time by clicking the Control Panel tab OMS D3 Central Management Sofware The menus available through the Control Panel are Main View View lve video from your cameras For details see Main View on page 91 Remote Playback Playback recorded video from your DVR For details see Remote Playback on page 97 Group Device Management Manage DVRs and camera groups Remotely configure DVR settings For details see Group Device Management on page 100 Local Log Search Search for logs on your DVRs For details see Local Log Search on page 103 Account Management Configure user accounts and passwords for the client software For details
44. Recording Audio Appendix D Recording Audio The system can also record audio for up to 4 channels 03304 or D3216 8 channels 103308 or 16 channels D2314 D33321 You must have audio capable cameras not included or self powered microphones not included in order to record audio on the system channel model shown Comeet a BNC audio cable trom the camera inta the corresponding Audio INPUT port NOTE On D3316and D3332 connect the included octopus cabletothe AudioInandthen connect BNC audio cables from the cameras to the corresponding connectors on the octopus To enable audio recording 1 Connect the BNC video cable from the camera to one of the BNC Video INPUT ports on the rear panel of the DVR 2 Connect the RCA audio cable from the camera to the corresponding Audio INPUT Right click to open the Menu Bar and click the Main Menu button US amp Click Record and select the Mainstream tab Checkludiotoenablesudirecordin Ere i 5 Ensure the Audio checkbox is checked next to the channel the audio enabled camera is connected to amp Click Apply to save your changes L3 Appendix E Replacing the Hard Drive Appendix E Replacing the Hard Drive The system comes with a pre installed SATA hard drive You can expand the hard drive capacity with a maximum of two 278 3 5 or 2 5 SATA hard drives for a maximum storage space of 4TB NOTE The 03332 supports uptoeight2TB 3 5 SATA hard drives fora ma
45. Up Video Converting Backed Up Video to AVI Files Managing Passwords Enabling and Changing Passwords Adding Users Using the Main Menu Display Configuring Custom Channel Names Changing the Position of the Channel Name Adjusting Camera Color Settings Enabling Covert Recording Configuring the Time and Recording Time Display Configuring Sequence Time Changing the Video out Resolution Restoring the System s Resolution f you see a Blank Screen Adjusting Menu Transparency Adjusting the Video Margin Adding Privacy Zones Creating a Custom Split screen Display Record Configuring Pre recording Settings Configuring Backup File Duration Pack Duration Configuring the Recording Schedule Continuous Maton Alarm Enabling Audio Recording Configuring Recording Quality Resolution and Video Frame Rate Search Searching for Video on the System Backing up Video Files Using the Event Search Using the Log Search Network Configuring Network Type DHCP amp Static IP Enabling Auto Port Forwarding Changing the DVRs Client and HTTP Port Adjusting Remote Connectivity Streaming Rates Setting up Email Notification Configuring DONS settings Alarm Configuring Mation Detection Configuring Alarm Settings Device Configuring Hard Drive settings Formatting USB Flash Drives Formatting eSATA Backup Drives System Changing Date Format Changing Time Format Changing the System
46. You must configure the system to communicate with the PTZ camera locally before you can control it using the app For details see Appendix Connecting a PTZ Camera on page 147 Mobile Apps Accessing your DVR Using a Mobile Device To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap Geto open PTZ controls 3 Double tap the channel to select itin fullscreen Use the PTZ controls 4 Zoom ouin T Focus iout Click the arrows to nil the mera set speed Cose PT contrats Using Remote Playback Mode on iPad Remote Playback Mode allows you to view recorded video saved on your DVR s hard drive To use remote playback mode wid To open video for playback Drag the DVR or a camera to the display area to open the earliest available recordings from today Drag the DVR or a camera to the display area oR Motile Apps Accessing your DVR Using a Mobile Device 1 Tap cameras to select them Red dots will appear in the calendar on days that have video available 2 Tapa day to select it opto search E Motile Apps Accessing your DVR Using a Mobile Device 4 Press to start playback Use the on screen playback controls vena poen Change scope ros Beso res feria at ts Pout single Cue pris frame St sow Viewing Screenshots You can view screenshots or email them using the app NOTE To email screenshots yo
47. a black box around the zoomed in area Click inside the box and drag to move the zoom area Right click to exit and select a different zoom area Right click again to exit Zoom Mode and return to Live Viewing Mode Using the On Screen Display Using Picture in Picture PIP Mode Picture in Picture PIP Mode allows you to view one channel in full screen while viewing up to two other channels Picture in Picture Mode 1 Right click to open the Menu Bar and select the PIPIXI button I or 1 2 button B PIPIXI shows 1 channel in full screen and 1 other channel PIP XZ shows 1 channel inf screen and 2 other channels lick inside the main DE dri e mae Smaller hannes lick inside the smaller channels To change he clamet Picture in Picture Mode opens To change the full screen channel click anywhere in the main viewing area To change the smaller channels click inside the channel To move the smaller channels around the screen click inside the white bar and drag 5 Right click to exit and return to Live Viewing Mode g Setting the Date and Time f Itis highly recommended to set the date and time when first setting up your system Inaccurate time stamps may render your footage unusable or V court evidence Tosetthe time 1 Right click oF move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button Ul Click System Pres
48. aced TIP You can use the steps below to create a custom split screen display on secondary monitor connected to the Video Out Main on 03316 03332 port First move the mouse and system interface tothe Video Out monitor by pressing 0 three times on the remote control Complete the steps and then press O three times on the remote control again to return the mouse and system interface to the VGA or HDMI monitor Your custom display will be saved on the secondary monitor Tore arrange the split screen display 1 Select the Output tab 2 Under View Setup select Enable This lets you select and arrange the channels you want to show on the screen NOTE Enabling View Setup disables your ability to change channels the formal way on the selected monitor You will need ta disable View Setup to return to normal operation Select Enable Select splay mode Click Vout Setup Under View Made select the desired viewing made Single Qu Sixteen 4 Click Vout Setup A menu appears that allows you to select the arrangement of channels Click the drop down menus to select which channels to show on the screen and the arrangement of channels Select the arrangement ol charnels on screen amp Click Apply to save changes Click Ok Right click repeatedly to exit all menus and return to live viewing Using the Main Menu Record 3 Click Apply to save your settings The Record menu allows you to configure r
49. address bar You must include the HTTP port number of the DVR after the address You can obtain the local IP address off the DVR by pressing the _ button on the front panel Example of a Local IP Address http 192 168 0 101 80 eh DVRs Local IP address HTTP Port number Colon e Remate Viewing on Internet Explorer DDNS Address The DDNS address must include http the name of your DDNS URL followed by myddns flir com a colon and then the HTTP port number of your DVR Example of a DONS address N http tomsmith myddns flir com 80 Colon DDNS Domain name created by you HTTP Port number e Anattention bar prompts you to install ActiveX plug ins You must install the ActiveX plug in to connect to your DVR Click inside the attention bar and select Install this Add on for All Users on This Computer to install the plug in maton ap Click inside the attention bar Selectinstalltnis Add ontor Al Users on Ts Computer Ifyou are connecting using Internet Explorer 9 or 10 the attention bar appears on the bottom of the screen Click Allow to install the plug in pm 4 Under User Name and Password enter the DVR s username and password By default the username is admin and the password is 000000 5 Click Login to og into the system You will be prompted to change the password for your system amp Enter a new 6 character password and click OK 7 Enter the new password under Passwo
50. air the remot 1 On the DVR ight open the menu bar and cick Enter the DVR user name default trol Imin and password default 000000 Click System Control Device Under System ID enter the desired ID number 5 Click Apply to save your settings Right click repeatedly to return to live view amp On the remote control press ID then press the ID number you entered in step 4 and press Enter to confirm NOTE You do not need to enter O s in the ID for unused digits For example if the ID is 004 press 1D gt 4 gt Enter Using the On Screen Display Using the On Screen Display Use the system s graphical on screen display to navigate menus and configure options and settings 1 Date amp Time 2 Record Status 3 Channel number Channel Tile 1 Date amp Time Displays the date and time on the system 2 Record Status Displays the current recording status of the system Cacontinuous normal recording Memotian recording Aealarm recording Channel number Channel title Displays channel number or channel title To rename the channel number to a title see Configuring Custom Channel Names on page 35 Tip If you can t see your mouse cursor on screen You may have switched output modes from VGA HDMI to BNC By default the DVR outputs to VGA HDMI mode To change the video output press 0 three times on the remote control Using the On Screen Display Using the Menu Bar
51. ait until the DVR restarts I the Screen remains blank press and held the Stop button on the remote control until the DVR restarts Your System resolution will default to 1024x 768 Restoring the System s Resolution if you see a Blank Screen Ifyou see a blank screen on your monitor after turning on your system the DVRs output resolution may be higher than what your monitor supports Follow the steps below to restore the DVRs default resolution ta 1024x 768 Tor resolution Ensure the power and video cables are properly connected Press and hold the Stop button on the remote control until the DVR restarts The DVR will restart with the default resolution of 1024 x 768 When the DVR restarts click Yes to confirm the default resolution NOTE If your system resolution is already in 1026 x 768 pressing and holding the Stop button will nat restart the system Adjusting Menu Transparency You can increase or decrease the transparency ofthe on sereen menus To adjust the transparency of Click the Output tab Drag the Transparency slider to adjust transparency Click Apply to save your settings Adjusting the Video Margin IL you connect your DVR to a BNC moniter you can adjust the video margins NOTE You must select the BNC output mode to adjust the margins Press O three times on the remote contralto switch the output made between BNC mode and VGA HDMI mode When BNC mode is selected the mouse curs
52. al Log Search 2 Configure the following search options User Name Select All Users to search for logs generated by all users or select a specific user to see logs generated by that user CMS D3 Central Management Software Log Type Select Alarm for motion detection alarms and system warning logs Operation for operations logs such as configuration changes or System for logs of user access to the system le g log ins and log outs Minor Type Select All to search for all logs in the Log Type you have selected or selecta specific type of Log to search for Group Select the DVR or camera group you would like to search for logs on or select AIL Groups to search for logs from all DVRs and camera groups Start Time End Time Select the start and end time for your search 3 Click Search All logs that meet your search parameters appear in the list Contgure search parameters ck earch Backing up Logs You can backup log search results to your computer hard drive or open saved log files in CMS D3 To backup logs 1 Perform a search using the steps above 2 Click Backup lek Bacup 3 Selecta folder and enter a file name Click Save 3 CMS D3 Central Management Sofware To open saved log files 1 Click View Backup leen Backup to open ET eieo 2 Selecta log file and click Open Account Management The Account Management menu allows you to create user accounts for CMS D3 The client so
53. an alarm triggers Send Email Select the checkbox if you want the system to send email notifications if an alarm triggers ost Recording Select the duration the system continues to record as an event after the alarm trigger ends For example if you select 30s 30 seconds the system continues to record for 30 seconds after the alarm trigger ends Full Screen Select the Full Screen check thatthe system goesinto fullscreen mode when motion or an alarm trigger is detected Click Apply to save your settings Using the Main Menu Device The Device menu allows gt root configure hara arive and PTZ settings and format hard drives or a USB flash drive not included For details on connecting PTZ cameras Inot included see Appendix B Connecting a PTZ Camera on page 147 Configuring Hard Drive settings To format the hard drive 1 Select the HDD tab Click the checkbox under Select to choose the drive you wish to reformat Click Format HDD When the warning window appears click OK Wait far the system to format the hard drive To set the hard drive recording mode loop recording or linear recording Select the HDD tab Select the checkbox beside the hard drive you wish ta configure Using the Main Menu 3 Inthe Overwrite drop down menu select Auto recommended or select the desired duration the hard drive should retain its data NOTE If overwrite recordi
54. ar panel of the DVR NOTE For information on formatting USB or eSATA drives see Device on page 47 To backup vi 1 Connect a USB flash drive or eSATA external hard drive to the DVR Right to open the Menu Bar ond click the Record Search button iB Cik the Event Search tab 4 Configure the following Search Date Enter the desired month date and year Search Time Enter the time range you wish to search CH Select the channel you wish to search To search all channels select Type Select the type of recording you wish to search Choose from Continuous or Alarm Playback and Backup 5 Click Search A list of videos populate in the window CllktbebAKcheciborto select click Backup amp Click 4 to scroll through the list of videos The videos are named by time 7 Click the BAK checkbox beside the video you wish to back up 8 Click Backup Wait for the backup to finish before removing the USB memory drive Viewing Backed Up To view the downloaded video you must install the FLIR Player software For details on viewing backed up video see FLIR Player Playing Backed up Video on PC on page 112 or see FLIR Mac Player Viewing Backed up Video on Mac on page 114 Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files To share these files you must convert them into files Note that the AVI generator can also convert audio from audio
55. arding 1 Select the Network tab 2 Inthe Auto Port Forwarding drop down menu select Enable or Disable 3 Click Apply to save your settings Changing the DVR s Client and HTTP Port The DVR s Default Client port is 9000 The default HTTP port is 80 You must port forward the Client Port and HTTP port on your router to your DVR s IP Address to enable remote access To change the Client port and HTTP port 1 Select the Network tab 2 In Client Port enter the desired Client Port default 9000 lent Port amp HTTP Port elds NOTE 9000 is represented as 09000 In HTTP Port enter the desired HTTP Port default 80 4 Click Apply to save your settings 5 Right click to exit menus You will be prompted to restart Adjusting Remote Connectivity Streaming Rates You can adjust the data streaming rate also called the SubStream when you connect to the system remotely If you want to conserve bandwidth select a lower frame rate and bitrate NOTE Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or slow To adjust the SubStream setting 1 Click the SubStream tab 2 Configure the following beside the desired channel Video Select Enabled or Disabled Ifyou select Disabled youwillnotbe able to view the channel when connecting remotely lo the system FPS Select the desired frames por second Bitrate Select the desired video b
56. arm sounds that are played see Alarm Sound on page 111 2 lover STS Full Screen i Click to open the display grid in full screen Press ESC to ex full screen Stop Live Display Jf Click to stop camera streaming on all channels Manual Record Bb Click to start stop manually recording the currently selected channel revious Next EG Click to go to the previous or next camera or page Sequence i Click to configure Sequence mode Volume TE Click to control volume CMS D3 Central Management Sofware When more cameras are opened than windows on the display grid they are organized into pages The current page and total number of pages is shown at the bottom of the Main View tab Alarm Panel Controls ES Auto hide Click to enable disable alarm panel auto Bi Maximize Alarm Panel Click to open the Alarm Panel in its own tab Show hide Alarm Panel Camera Display Click to select a channel Hold the mouse over the channel to access the Camera Toolbar The camera toolbar contains the following options Manual Record JF Click to start stop manual recording of the currenty selected camera Screenshot FB Click to take screenshot rom the cre selected camera TE Ck to access PTZ controls For details see Using PTZ Controls on page 5 Stop Live Display jJ Click to stop streaming the selected camera Digital zoom Bl Ck to enable sgt zor mode The cursor wit chang toa on Then click and rag on
57. bv on a taest network Possible Causes DVR not connected to router Solutions Fs Connect an Ethernet cable trom the DVR LAN port fto your outer and then reset tne DVR using the pomer site DUR andcampuler nat on ame Ensure yaur DVR and computer are connected to your computer is using a WiFi network Konnecting te the router using an Ethernet cable Cannot connect ta he DV over e neret 1 Part Forward he HTTP port tol 0 and tent 900 ONS acount nt created Fala the instructions under Step o amp Create BONS Account on pages IONS not enabled on DVR Flow he structions under Step Sat Enable DONS on the DVR on page Se ONS adress not entered in nernet Explorer or Salari enter pl the DENS damain name trom the contain ema in Jut and en clon and HTTP port or example vteemsmithunydde A ccomtol Cannot connect ta the Dv using a mabe donce Dv has nt been conigured J erineene connection Ensure yau have allowed al the steps in Setting lp your OV lar Remote Connecty on page 53 See above to roubleshcot remote connections Gant Port has nt been gt Forward tne Client Port fe 00 on your Ir adress used rom ouside Use the DONS dires ta connect to the DVR ising a mobile polation gt Rowers blocking DONS connection rom internat network Tum off WIE connection and atempt ta connect sing 30 or mobile net
58. channel m Adjusting Sub menu Options The sub menu option gives you quick access functions such as viewing video bit rate and viewing video in t original aspect ratio To open the sub menu 1 Right click on a desired channel A sub menu opens 2 Click on one of the following Show Bit rate Displays video bit rate Original Proportions Displays live video in its original proportions Remote Viewing Interface Changing the Save Directory of Screenshots or Recorded Video 1 Click the Local Setting tab 2 ick the desired category to browse for a save directory Lacat Seting tb 3 Select the desired save directory and then click OK 4 Click Save to save your changes Changing the Format of Recorded Video PC Only You can change the format of recorded video saved using the Remote Viewing interface This allows you to directly backup footage from your DVR as an vi file This does not affect the format of video files that are backed up locally on the DVR using a USB flash drive NOTE This feature is not available via Mac 1 Click the Local Setting tab Remote Viewing Interface 2 Under File Type select the file format you would like to use when saving video 264 avil e FileType tert Optional Under Interval elect the maximum length in minutes for video saved on the remote computer 4 Click Save to save your changes Configuring PTZ Settings The system supports remote PTZ controls for
59. creen shots of a selected channel during live view To take a scr 1 Click beside the desired channel to capture an image 2 A pop up window opens on the bottom left corner of the window Click Preview to view the image or Folder to show the image in the save folder a Remote Viewing Interface Ifyou receive an error taking a screen shot You may receive an error when taking a screen capture This is caused by an Internet Explorer security setting To reduce the security setting in Internet Explorer 1 Click on Toots pinternet Options lin IE and above click the gear icon on the top right corner 2 Click the Security tab 2 De select Enable Protected Mode 4 Click Apply to save your settings 5 Refresh Internet Explorer Recording Video You can record video footage directly onto your locat hard drive Once the video is in your hard drive you can back up the video footage onto record able media such as USB memory keys and blank CD DVD media To record vid 1 Click next to the channel that you wish to capture video from The video will record to the default save directory x 2 Click ECT to stop video recording Remate Viewing Interface Showing Hiding Channels The Active Channel List is a convenient way to show hide the cameras that display in the main viewing window To show or hide video in the main video window clk esd he channe number to show a channel ick agin to hide the
60. d Opera Spem TTF VERT MICO Sov Leopard 10 6 or above Baer Sari Tea WI sagst reli Smart Phone Compa Sart Phone amp Company Pa hne Android ersten 3 amp above em Cana Fal sp conira ver neri Fors Praprammahie yer Network Prats TEPP BHGP UDP DONS PPPE Twa TT TUTO Eee TK REE Network Speed Cana LES Temware Upgrade Wa USG dece and neri Time Syren a Sye BY RIP server Appendix A System Specifications General ELI TROTTED ETE SK ADAC 53 kd x Somn SSS farm x 18 1 1mm 3 5j TIO TTT Trg D3332 Deum Temperature oer FUR DOS Gelder Fm TOOK RA As our products are subject to continuous improvement FLIR Systems Inc and its subsidiaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation us EROE Append B Connecting a PTZ Camera SS eee Appendix B Connecting a PTZ Camera You can connect RS 485 PTZ cameras not included to the RS BS ports on the rear panel To connect a PTZ camera to the system 1 Connect the Transmite TX Cable to the side of the RS485 port on the rear panel 2 Connect the Transmit TX Cable to the side of the RS4BS port on the rear panel 3 Connect the vi
61. dde ar he instructions that came wih your camera he provided mounting bracket 17 Camera Installation Cameras are not intended for Submersion water Notall cameras can be installed Check your camera emiranmental rating to ant it they can instale outdoors When cameras atate machete resi regard Service 1 Servicing Do nat stamp jo serves tis product Yeu te dangerous tage or ater hazarde Reier all Serdang to quale service personnel nM CER eme rr et A When the power supply cord or plug is damages gid has been pled ar objects have fallen into eit the product has been exposed to rain or water DM th product has been dropped or the cabinet has ean damaged m the product does not operate normal operating instructions Adatan these Sana ta ae de operating may resulta damage and il fen reque wrk by qualified technician restare the product nr operation F Men the product exhibits a distinc change in pevormance This indicates need tor serce 7 Replacement Parts When replacement are PERDE ene the ecu ver aE he e same sale Sirene ae e ain pr Ue ot cah prenent Hra electi odor her atate Safety Gores completion o any service or tots product ask the service tehnician fo Serm say diis resumen the determin thatthe product iln ale operating condi Use Cleaning unplug the product
62. de 2 Navigation Cursors Press to navigate menus ENTER In menus press to confirm selections In Live Viewing Mode press to access System Information 3 MENU ESC Press to open the system menu In menus press to go back exit menu MUTE In Live Viewing and Playback Modes press to mute un mute audio n Live Viewing Mode press once to open Picturein 5 PTZ conas Picture PIP 1X1 or twice to open PIP 1X2 Mouse is required to change channels shown in PIP 2e L Adjust camera Zoom eF Adjust camera Focus 4 Playback Controls Adjust camera Iris FWD In Playback Mode press to fast forward increase PTZ Opens the PTZ menu ast forward speed REW In Playback Mode press to rewind increase rewind speed PLAY In Playback Mode press to play pause video In Live Viewing Mode press to open the Record Search Menu STOP In Playback Mode press to pause playback In Live Viewing Mode press to stop recording Password required does not override scheduled recording u Remote Control SLOW In Playback Mode press to play video in slow motion Press repeatedly to change slow motion playback speed PAUSE FRAME In Playback Made press to pause Press repeatedly to view recordings frame by frame Setting the Remote Control ID D3332 D3316 Only Ifyou have more than one DVR you can use the ID function to pair the remote control with a specific DVR To p
63. deo Out port Right click and click the Main Menu button E 4 Click Display 3 Output L3 Appendix Connecting Additional External Monitors 5 Under View Setup select Enable This lets you select and arrange the channels you want to show on the screen NOTE Enabling View Setup disables your ability to change channels the normal way on the selected moniter You will need to disable View Setup ta return to normal operation Select Enable amp Under View Mode select tho desired viewing mode Single Quad Nine or Sixteen 7 Click Vout Setup A menu appears that allows you to select the arrangement of channels 8 Click the drop down menus to select which channels to show on the screen and the arrangement of channels Select the arrangement af channels on sereen 3 Click Apply to save changes Click Ok Right click repeatedly to and return to live viewing 10 Press 0 on the remote control times to restore the system interface to the VGA HDMI monitor Li Appendix C Connecting Additional External Monitors Main and Spot Video Outputs D3316 D3332 Only On the D3316 and D3332 connect external monitors to either the Main or Spot port The Spot port automatically shows channels in Sequence View It can also be configured to show 1 channel in full screen or multiple channels in split screen The Main port can be used to connect an additional monitor for observation or to use a BNC monitor or TV using a BNC
64. deo cable to a BNC channel model shown Configuring PTZ Settings Before you can use the PTZ controls you must enter your camera s PTZ protocol details into the DVR Prerequisite Obtain the PTZ protocol details for your camera Check your camera s instruction manual for details To enter PTZ camera settings in the DVR 1 Right click to open the Menu Bar and click the Main Menu button Ur 2 Click Device and select the PTZ tab uw Appendix B Connecting a PTZ Camera Configure the following according to your PTZ camera s specifications Channel Select the channel the PTZ camera is connected to rotocol Select from Peleo D or Pelco P Baudrate SelectthePTZcamera sbaudrate Data Bit Select from 5 8 data bits Stop Bit Select from Tor 2 stop bits arity Select from None Odd Even Mark or Space Cruise Select Enable to enable PTZ cruise Address Enter the PTZ camera s address Use the Copy To drop down menu to copy the PTZ settings to multiple channels 4 Click Apply to save your settings Usi g the PTZ Menu Local DVR To control the PTZ camera locally on your DVR 11 Select the channel that the PTZ camera is connected to 2 Press the PTZ button once and release then press and hold Enter the system password The PTZ menu opens PTZ button Press and release then press and hold Use the on screen PTZ controls to control the camera Chine Speed Sider Stitt ha chan
65. e Click the checkbox under Select to choose the drive you wish to reformat Select checkbox 4 Click Format HDD 5 When the warning window appears click OK Wait for the system to format the hard drive NOTE You will notice that the size of the HDD and the free space are not the same The system uses a portion of the disk space forthe operating system and initialization This is common in all security DVRs as well as computer hard drives Li Troubleshooting Troubleshooting When a malfunction occurs it may not be serious and can be corrected easily The following describes the most common problems and solutions Please refer to the following before calling FLIR Visible Technical Support Error System is nat receiving power or is ot powering uP cable trom power adapter is bose or la unplugged Solutions Cont that al cables are connected correctly Confirm thatthe power adapter s securely connected tha back ofthe unit Power is sett OFFIC position Contin tnat tne power wich ls in the ON Wi poston Cables are connected but system is nat recening sutticient power gt Contin that te systers is powered on LED indicators onthe front shouldbe ON Ifthe unit is connected through a power bar or surge Protector ty bypassing the brand connecting the Power direc the well outlet Confirm that there is power at the outst Connect tne pomer cable to another outlet T
66. e DVR in the Devices panel and click 7 See the Instruction Manual for your DVR for details on available settings Creating Camera Groups 41 Under Group click Add Enter a name for your group and click Yes 2 Toadd cameras to your camera group double click DVRs on the left side to see the cameras connected to them Then click the cameras you would like to add and click Import Or click ImportAll to add all cameras from all DVRs CMS D3 Central Management Sofware Modifying Camera Groups You can change the name of a camera group or delete cameras or DVRs from the camera group Deleting cameras or DVRs from a group does not remove them from CMS D3 To modify a camera group 1 Click the camera group then click Modify cic Modi Click camera group 2 Enter a new name for the camera group and then click Yes To remove DVRs or cameras from a camera group 1 Click the DVR or camera to select it Double click camera groups or DVRs to expand 2 Click Delete and then click Yes to confirm o N Deleting Camera Groups lick the camera group you would like to delete and click Delete Click Yes ME citas Local Log Search The Local Log Search allows you to search CMS D3 logs By default CMS D3 retains logs or up to week You may set the log retaining time up to one month for details see System Configuration on page 110 To search for logs 3 From the Control Panel click Loc
67. e drop down menu Click the Name field Use the Virtual Keyboard to enter in the new channel 4 Click Apply to save your settings Changing the Position of the Channel Name 1 Select the Live tab 2 Inthe Channel drop down menu select the channel you would like to configure Inthe Position drop down menu select Where you would like the channel names to appear UsL Upper left hand corner Using the Main Menu D L Lower left hand corner UCR Upper right hand corner D R Lower right hand corner OFF Do not display the channel name Optional Use the drop downs next to Copy to copy settings to another channel or all channels Click the Copy button to settings Click Apply to save your settings Adjusting Camera Color Settings Select the Live tab In the Channel drop down menu select the channel that you wish to configure Click the Setup button next to Color The Color Setup window opens Drag the sliders to adjust the Hue Brightness Contrast and Saturation Click Apply to save your settings Enabling Covert Recording Covert Recording blanks out the screen so that it seems as if the system is nat Tecording Covert channels are only visible when the admin account logs in using a remote computer or mobile device To enable covert recordin Select the Live tab In the Channel drop down menu select the channel you wish to hide Inthe Covert drop down menu select Enab
68. e for that date Click on the hour of the video you want to play back Select the channel or channels you want to play back Click Play to begin playback Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras They also allow you to use digital zoom in playback mode or take backups from short video clips Different playback controls appear depending on the number of cameras you have selected to playback All available controls appear when you playback from a single camera mandan Bou eed ru bs M SU Available video footage st pla Vio cup Show playback Continuous recording p time conto armor maion recording Change range ol tine Stow poc ar uos Li n recording Harm recording et Warm Motion recording To use the advanced playback controls 1 Move the mouse slightly to display the on screen playback controls You can also use the playback control buttons on the remote control Click the playback controls to play pause fast forward rewind and slow down playback Click X or right click to quit playback and return to the Search Menu Finding Events in the Playback Bar The advanced playback controls show the time and type of video footage available The playback bars are color coded to show diferent recording types 16 Channel Continuous recordings are shown in green and mot
69. ecording settings suchastherecording resolution recording schedule and audio recording Configuring Pre recording Settings 1 Select the Rec Para tab 2 Inthe Channel drop down menu select the desired channel you wish to configure Inthe PreRecord drop down manu select Enable to enable pre recording or Disable to disable pre recording 4 Click Apply to save your settings Configuring Backup File Duration Pack Duration Pack Duration refers to the duration ofa backed up fle in the system By default a recording is packaged into 15 minute video files NOTE This feature is not supported on 0910008732 D391 232 packages video files into files of a size of 259MB To change the DVR s backed up file size 1 Select the Rec Para tab 2 Inthe Pack Duration drop down menu select the desired duration 15 60 minutes Fle Size duration Changing the file size changes the duration of backed up files For example if you select 15 minutes as your file size the system stores video files in 15 minute durations Configuring the Recording Schedule Continuous Motion Alarm To configure the recording schedule Click the Schedule tab Configure the following Channel Select the channel you wish to configure the schedule for Week Select the day of the week you wish to configure Click inside the grid to configure the recording schedule The recording schedule is arrang
70. ect to the DVR s Local IP Address Follow the steps below to confirm connectivity over a local network on PC or Mac To connect using the DVR s local IP address on a PC Install Cent software for PC from the CD or fram www lirsecurity com pro Double click on the Client software for PC icon on your desktop Enter the following information IP Address Enter the IP Address of your DVR User Name The default user name is admin Password By default the password is 000000 Client Port By default this is 9000 Click Login to access your DVR You will be prompted to change the password for your system Enter new 6 character password and lick OK Enter the new password under Password and click Login Client software far PC connects to your DVR and streams live video from your cameras To connect to the DVR s local IP address on a Mac Open Safari ess of the DVR colon and the HTTP port number of the DVR e g psf 192 168 5 118 0 into the address You must include the HTTP port number of the DVR after the address A page appears to prompt you to install a plug in Example Connecting to a Local IP Address using Safari aie Sp 721665102997 Setting up your DVR for Remote Connectivity Click Download to download the plug in for Safari gin mi the versi ise ik wn Vo Install the tst version osi imas Dovrlond 4
71. ed as a grid Each row represents a recording type Continuous Motion andAlarm andeach box represents an hour Recording for each recording type is enabled during the selected hour when the bois filled in with the corresponding color Recording for each recording type is Using the Main Menu disabled forthe selected hour when the boris gray Optional Use the top Copy and Copy To drop down to copy the recording schedule to a specific day or all days Click Copy to copy the schedule Optional Use the bottom Copy and Copy To drop down to copy the recording schedule to a specifie channel or all channels Click Copy to copy the schedule Click Apply to save yeur settings Enabling Audio Recording Audio capable cameras are required not included for audio recording To enable audio recording Click the Mainstream tab Beside the corresponding channel selact or deselect the checkbox under Audio to enable or disable audio recording Click Apply to save yeur settings Configuring Recording Quality Resolution and Video Frame Rate You can configure the recording quality recording resolution and video frame rate for each channel Click the Mainstream tab Under Mode select D1 or 960H 960H will enable larger wide screen formats NOTE Ifyou change this setting the DVR will restart when you save changes Under Mode elect D1 or 9404 Recor solu Frames per Second Record
72. em records when an external senor device not included Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu Playing Back Recorded Video To playback a specific d d time 1 Right click to open the Menu Bar and click the Record Search button f The Record Search tab apana 2 Configure the folowing CH Select the channel you wish to search Select to search all channels Search Date Enter the month date and year you wish to search for video Playback Time Enter the desired time you wish to search for video Click Play to select the exact time specified in Playback Time 4 Select the channel or channels you want to play back and click Play Map 1 Right click to open the Menu Bar and click the Record Search button ij The Record Search ab open 2 Configure the lowing GH Select the chanel you wish to search Select ll to search al channels 1 Search Date Enter the month date and year you wish to search for dee 3 Click the Search button Your search results appear in the calendar In the top portion of the calendar results are shown far each day in the month In the bottom portion results are shown for each hour in the selected day Search results Breen Continuous recordin Hays io me Red asin or siari recor Gr sect mont rey No rearing Hours inthe ected ay Click on a date in the calendar to see the video availabl
73. enabled cameras install the AVI convert 1 Insert the software disc in your computer s CD DVD rom drive 2 Locale the AVI Generator software from the CD installation wizard Playback and Backup Follow the on screen instructions to install AVI Generator To start the AVI Generator Double click the AVI Generator shortcut on tre desktop 2 Click Opan and then locate the backed up video fle on your hard drive Open Open 4 Cilek Start to convert and save the fle in the default save folder Or click Save As to select a desired save folder then click Start to convert the file Saves sen 5 Locate the file in the folder you selected in step 4 Managing Passwords Managing Passwords The system supports the following account types ADMIN system administrator has full control of the system and can change both administrator and user passwords and enable disable password protection USER normal user only has access to live viewing search playback and other functions You may set up multiple USER accounts with varying levels of access to the system For security reasons it is essential to create a custom password for the system Enabling and Changing Passwords You can change the system password of user accounts from the Users menu To enable the admin password 1 Right click to open the Menu Bar and click the Main Menu button Ul 2 Click System and select
74. eo Input Connect BNC cameras 2 Video Out BNC outputs for external or spot monitors 3 Loop Out CH1 16 Connect included Octopus cable to connect channels to Loop Out monitors 4 Audio In CH1 16 Connect included Octopus cable to connect audio enabled cameras not included or self powered microphones not included 5 LAN Connect a CAT 5 RJAS Ethernet cable for local and remote connectivity eSATA lonnecta self powered eSATA external hard drive not included for data backup 7 On OH Switch Turns the DVR on or oft 8 Audio Out BNC output for 2 audio channels e g speakers 9 IRLEXT Service only not supported 10 HDMI Connect to HDMI compatible TV or monitor not included to view the system interface 11 VGA Connect a VGA monitor not included to view the system interface 12 USB Port Connect a USB mouse included or USB flash drive not included for data backup or firmware updates 13 PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included 14 DCI2V Connect the included AC power adapter Rear Panel 03216 16 Channel SEES OOOO SSS bobodo onnect self powered eSATA external hard drive not included for data backup 2 Audio Input BNC inputs for audio enabled cameras not included or self powered microphones not included Video Input Connect BNC cameras Video Output BNC output for ex
75. est the outlet with another device luchas any Sr phone charger 5 l Remote control ls sytem gt Battery in the remote contret is rained here are no batteries in tne insti two resh AAA alkaline batteries in the remote rant arne isnot detected by the sistem Hard drive cables are loose or not property connected Remove the housing and check hat hard drive cables hemy connected Ther no hard arive in he System gt Open the housing and installs 5 or 35 SATA hard ce Make sure to format the drive after installing For seta see Configuring Hard Drive settings on pages ard are ls ull ana the utis po langer recording not enabled From the Main Menu select DEVICESHDD Select under Overwrite and click App w Troubleshooting Troubleshooting Continued Error Possible Causes Solutions There sna picture Monitor TV detected by DVR Power otf the moniter TV and DVR Power on the ater Monitor TV and then paver onthe DVI Konnecing tto the lave x Input canna or VR nat input channel the Selected on monte TV connected to Wana cable is loose or has gt Check the videa cable connection to the DVR and became disconnected Veron resin has been Press and ald tne Stop button on the remote conr etto the incorrect seing int the OVR restarts The DYR wil reset tthe defau
76. from the wal outlet Before cleaning Oa nt use quld cleaners or serosal Use a damp cloth lor cleaning 2 Product and Cart Combination When product is an a eart product and combination should be moved with care Guck spe ecesive rtt and uneven aurtacea may eausa Ref could result ina tire oF electric shock Never spl TE 4 Lightning For added protection of this product CRE storm oben s tet unable Seat cet sta ye This wil preven damage tthe produci due ad power ue surges NOTICES FCC IC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radiofrequency energy and if not installed and used in accordance with the manufacturers instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you wil be required to correct the interference at your own expense Modification Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Toute modification non approuv e explicitement par le fournisseu
77. ftware has the following types of user accounts Admin The admin account is logged in by default when you first run the client software This is a unique account that has full control over all software and DVR functions The admin may add modify oF delete any user account User This isa standard user account User accounts have only the permissions they are given bythe admin and cannot change software settings or change other user accounts Users may change their own password To access Account Management From the Control Panel click Account Management Enabling Passwords for the Admin Account By default the password for the admin account is blank and a password is not required to access CMS D3 Creating a custom password for the admin account will make it so passwords are required to access the software To create a password for the admin account 1 While logged in as the admin account click the admin account in the list and then click Chek Mody ek the smi 2 Enter Password for the admin account Repeat the password under Confirm Click Save to save the password NOTE Click to lock CMS D3 You will need to enter the admin password to continue using MS D3 Or click System 3Switch User to login with diferent user account Please note that this does not log out the admin account until another account is logged in CMS D3 Central Management Software Adding User Accounts NOTE Oni
78. ginal video recordings not when the files were saved 5 Click Search to search for files CMS D3 Central Management Software amp Double click to open files or use the contrals on the bottom of the screen to delete or save files toa different location on your computer Select Pleture or Video Set Start Time and End Time Select the Lr ist daret Bil Delete tie tren cation NOTE Picture files are saved in png format Video files are saved in 264 format I you want to covert video files to ai download the AVI converter from vaww flirsecurity com pro Video Player The Video Player allows you to open backup video files extracted from the DVR or to play manual recordings or downloaded video files Opening Backup or Downloaded Video Files 1 Click File Open Video File The Video Player opens open ctio Pu Click lS Open Video Fle CMS D3 Central Management Sofware 2 Click ff Then select your video file and click Open It wil begin playing back in the Video Player TEE Click to open a video le Video Player Controls oem Sep Fast Screenshot Id m To zoom in lick land click and drag Click again to zoom out CHS D3 Central Management Software System Configuration The System Configuration menu allows you to configure settings for CMS D2 To configure General options 1 Configure the following Language Select the language Log Keeping Time Se
79. hard drive not included NOTE You must formatan eSATA harddrive beforeyou can use itto backup data For information on formatting backup drives see Device on page 47 NOTE Video clip backup is only available when a single channel is selected for Playback To create a backup video clip Connect a USB flash drive nat included or eSATA external hard drive to the DVR Open Playback mode with only one channel selected For details see Playing Back Recorded Video on page 23 Playback and Backup 2 Click the clip backup button to start your backup at the current playback time Click to select the start and stop times 4 When you want the backup clip to stop click RY again TIP You can use fast forward or click and drag the video cursor to select the stop time for the clip This is useful because it allows you to backup longer segments of video without having to watch the whole video each time You must have enough space on your backup drive to save the file 5 Aconfirmation window appears showing information about the backup file you are about to create Click Backup to confirm Wait for the file to be saved m For details on viewing backed up video see FLIR Player Playing Backed up Video on PC page 112 or see FLIR Mac Player Viewing Backed up Video on Mac on page 114 Backing Up Video You can backup vdeo to a USB lash drive not included or eSATA external hard drive not included connected to the re
80. ick Apply to save your settings Seting the Date and Time Using a NTP Server to set your System Time ANTP Network Time Protocol server syncs your system time with an online time server NOTE A constant Internet connection is required to use the NTP feature To enable NTP 1 Right click to open the Menu Bar and click the Main Menu button UNI Click System Beside NTP click Setup NTP Setup 3 Configure the following Enable Select En Server Address Select the NTP server address Time Zone Select your region s time zone Select Enable Select NTP server Select your Time Zone Cilek Update Now to connect Cilek Apply to save your settings 4 Click Update Now to connect to the time server 5 Click Apply to save your settings a Recording SSSI Recording By default the system is set to immediately record video from connected cameras in Continuous Recording Mode ete sates stp record oner the hard drie i talor to cantina record iret ered ofr re Ga er Di Rise Event Recording The system als includes motion and alarm recording Meses The system cards when roti detec by he camera Recording Ala is triggered Recording Audio The system can also record audio You must have audio capable cameras not included or sell gowered microphones not included in order to record audio on the system For details see Appendix D Recording Audio on page 154 syst
81. ifying User Accounts Deleting User Accounts Using File Management Video Player Opening Backup or Downloaded Video Files 108 Video Player Controls System Configuration General Fite Harm Sound FLIR Player Playing Backed up Video on PC 12 Installing FLIR Player Running FLIR Player FLIR Player Interface Overview About the Advanced Config menu FLIR Mac Player Viewing Backed up Video on Mac FUR Mac Player Interface Loading Individual Video Files Loading Multiple Video Files Remote Viewing on Internet Explorer Mobile Apps Accessing your DVR Using a Mobile Device Compatible Devices and Platforms Before you Begin iPhone System requirements Prerequisites Connecting to your System Using Digi Summit Digi Summit interface Using Remote Playback Mode on iPhone Viewing Screenshots Viewing Manual Recordings Using Device Manager to Manage DVRs iPad System requirements Prerequisites Connecting to your System Using Digi SummithD Digi Summit interface Using Remote Playback Mode on iPad Viewing Screenshots fewing Manual Recordings Using Device Manager Manage DVRs Managing Favorites us Android System requirements 135 Prerequisites us Connecting to your System Using Digi Summit us Digi Summit interface Using Remote Payback Mode on Android Viewing Screenshots Viewing Manual Recordings Using Device Manager to Manage DVRs Appendix A System Specifications Appendix
82. in Menu button i Click Advanced Then click Load Default Select the menus that you wish to restore to default settings or click All to restore the entire system to default settings NOTE tis recommended to leave the Network menu unchecked when restoring the system to factory defaults If you restore the Network menu you will need to redo remote connectivity setup to access your DVR over the Internet 4 Click Apply When the warning window appears click OK to restore your settings Click OK to return to the menu 7 Right click until you have exited all menus The DVR prompts you to restart Using the Main Menu Restarting or Shutting Down the DVR To restart or shut down the DVR 1 Right click to open the Menu Bar and click the Main Menu button 73 2 Click Advances Click Reboot ar Shut Down 4 Follow the on screen instructions to restart or shut down your system Configuring System Warnings The system can send out emait notifications or trigger a connected alarm device ifit detects system abnormalities For example the system can send out a warning if the hard drive is low on storage E Using the Main Menu To configure system warning 1 Click the Events tab 2 Configure the following Event Type Select the event that triggers the system to send out a notification or alarm trigger Choose from Disk No Space low hard drive space Disk Error hard drive error or Video
83. ing quality Under the Quality drop down menu select from Good Better or Best to adjust the quality of recordings on each channel 4 Under the Resolution drop down menu select the Recording Resolution for each channel IfD1 is selected available options are CIF 1320x240 HD1 720x240 or D1 720x480 1960H models selected available options are 480x240 960x240 or 960x480 5 Underthe FPS drop down menu select the number of frames per second you want the DVR to record on each channel amp Optional Use the Copy and Copy To drop down menus to copy recording settings to one or all channels Click Copy to copy recording settings 7 Click Apply to save your settings Search The Search menu allows you to search for saved video on your system for playback and backup Searching for Video on the System 1 Inthe main menu click Search or click the Search Menu button KEJ in the menu bar 2 Inthe CH drop down menu select the channel you wish to search or select Alto search all channels Click the Search Date field to enter the desired month date and year you wish to begin searching for video Using the Main Menu amp Click Search 5 Click ona date in the calendar to see the video available for that date eke date to see video malati Cilek atime to play video trom that time and date Click on the hour of the video you want to play back Select the channel or channels y
84. ion or alarm recordings are in red 32 Channel Continuous recordings are shown in green motion recordings in yellow alarm recordings in red and AsM alarm mation recordings in blue All models White spaces indicate that no recordings ae available NOTE Motion detection and or alarms must be enabled for each channel before they will be highlighted see Alarm on page 46 for details Playback and Backup When up to four channels are selected for playback multiple channels are shown 4 8 16 Channel Video Totg rom up o channels is shown in mule hrs If more than four channels are selected one bar is shown that combines all the selected channels This means that video available on any selected channel will be shown in the bar Controlling the Time Range of the Playback Bar The time range is the start and end times of the footage displayed in the Playback bar By default the Playback bar displays recordings recorded on the day selected for playback from 00 00 20 00 You can change the time range to narrow in on a specific time To contro the time range of the Playback bar 1 During Playback mode click FEW to open the time range controls Clektoopentime ange cna 2 Click 30m 1H 2H or 24H to select a time range For example if 30m is selected the playback bar will show 15 minutes before to 15 minutes after the currently playing time Tocreateacustomtimerange click FR The button wilbecome colored Moveyour
85. ion window In Live Viewing mode press once PTZ Controls In Live Viewing Mode press once and release then press and hold ort Connect a USB mouse included or USB flash drive not included for data backup or firmware updates Rear Panel 03304 4 D3308 8 Channel 9 ee arabs Pm cu 1 eSATA Connect a self powered eSATA external hard drive not included for data backup Audio Input BNC inputs for audio enabled cameras not included or self powered microphones not included Video Input Connect BNC cameras Video Output BNC output for external monitor VGA Connect a VGA monitor not included to view the system interface PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included IR EXT Service only not supported 8 Loop Out BNC outputs to connect each channel to a Loop Out monitor Audio Output BNC output for 1 audio channel e g speakers 10 HDMI Connect to a HDMI compatible TV or monitor not included to view the system interface 11 LAN Connect a CAT 5 RJ4S Ethernet cable for local and remote connectivity 12 USB Port Connect a USB mouse included or USB flash drive not included for data backup firmware updates 13 0 12 Connect the included AC power adapter 14 On Off Switch Turns the DVR on or off 03316 16 Channel aimi meer 1 Vid
86. irm Re enter the password 7 Click Apply to save your settings Now you can log n to the system locally or remotely using the user name or password you created When logging into the system with user account the user will only have access to the menus you assigned Using the Main Menu Using the Main Menu To open the Main Menu Right click to open the Menu Bar and click the Main Menu button KW Enter the system User name defaut amin and password default 000000 and ek Ay 1 Display Configure display options e g camera color settings camera tie video output Search Search for recorded video and log files on the system Alarm Configure motion detection and alarm settings System Configure system time and user accounts Record Configure recording settings and recording schedules Network Configure system network settings e g DONS email alert settings Device Configure PTZ settings HDD recording mode HDD format option Advanced Configure system restart schedule perform firmware upgrades Display The display menu allows you to configure camera E image settings and video output settings Tip It you want to apply settings to all channels use the Copy To drop down menu and select AL Click the Copy button to copy the setting across all channels Configuring Custom Channel Names 1 Select the Live tab 2 Inthe Channel drop down menu select the channel that you wish to rename Chanc
87. itrate Audio Select or deselect the checkbox to enable or disable the system from Streaming audio when viewing the system remotely 3 Click Apply to save your settings Setting up Email Notification The system can send email notifications when it detects motion or when an alarm parameter triggers To set up email notification 1 Click the Email tab in the Network menu 2 From the Email drop down menu select Enable Configure the following SSL Select Enable or Disable to configure Secure Socket Layer protocol SMTP Port Enter your SMTP address SMTP Server Enter your SMTP Server Sender Email Enter the sender email address This can be any address of your choice Using the Main Menu Sender Password Enter your emait server s password Receiver Email Enter the recipient s email address Interval Enter the interval the DVR waits before sending a new email notification 4 Click Apply to save your settings Configuring DDNS settings You must create a DDNS account and enter your DDNS settings into the DVR before you can remotely connect to your system For details on creating a DONS account see Setting up your DVR for Remote Connectivity on page 53 To configure DDNS settings 1 Cilek the DDNS tab 2 Configure the following DDNS Select Enable Server Select FLIRDDNS default Domain Name Enter the Domain name URL Request you received in the email after
88. l and lift off Be careful of sharp edges Nox install the hard drive Ifinstalling a 3 5 hard drive remove the screws holding the hard drive bracket and remove the bracket from the DVR Place the hard drive in the bracket and insert 4 screws to secure L3 Appendix E Replacing the Hard Drive the hard drive to the bracket Place the hard drive and bracket back in the DVR with the power and data connectors facing the middle and replace the hard drive bracket screws Remove harddrive bracket v the hara drive screws Replace hard dee bracket 3 e lfinstallinga 2 5 hard drive place the harddrive over one of the two sets of screw holes with the power and data connectors facing the center of the DVR Hold the hard drive in place and carefully turn the DVR over Insert 4 hard drive screws to secure the hard drive Turn the DVR back over Make sure to hold the hard drive in place while removing the hard drive screws and turning the DVR te avoid damaging the DVR Place the hard drive over he screw holes hte power and data connectorfac he entre the OV a Remove th hard drive screws Appendix E Replacing the Hard Drive 4 Connect the power and data cables 5 Replace the DVR cover Installing Hard Drives D3332 Steps to service the hard drives on 03232 depend if you are installing or removing hard drives 1 4 or 5 8 Step 1of 3 Remove the DVR cover 1 Remove the rear panel screws 2x I TE
89. le Using the Main Menu 4 Click Apply to save your settings Configuring the Time and Recording Time Display To add remove the time stamp in the system displ 1 Inthe Live Time and Record Time drop down menu select enable or ble 2 Click Apply to save your settings Configuring Sequence Time Sequence time refers to the amount of time a channel appears on the screen before changing to a different channel when the DVR is in Sequence Mode For example when Sequence Mode is on channel 1 is shown for several seconds before switching to channel 2 To configure the sequence time 1 Click the Output tab SEQ Dwell ime 2 Click the SEQ Dwell time field and enter the time channels remains on screen before changing to another channel 3 Cliek Apply to save your settings Changing the Video out Resolution 1 Click the Output tab 2 Click the drop down menu beside VA Resolution and select the output resolution Click Apply to save your settings Right click repeatedly to exit all menus The DVR prompts you to restart Click OK The DVR restarts and asks you to confirm the new resolution Click Yes to confirm or No to revert to the old resolution Ifyou do nothing the DVR will revert to the last selected resolution and restart NOTE Ifyou select a resolution that is greater than what your monitor Supports you may see a blank Screen when your DVR restarts It thie occurs do not do anything and w
90. lect the amount of time the software will retain system logs lt Enable audio on multiple channels simultaneously Check to allow the software to play audio multiple channels at the same time Enable Auto Login Check to enable auto login If Auto Login is checked passwords will not be needed to start the software Resume Live View Status Check for the software to restore the last used view configuration after opening 2 Click Save to save changes CMS D3 Central Management Sofware The Fle sub menu allows you to configure default save foders for screenshots and video fles You can also set up an alarm that activates when the disk space on your computer is s To configure save folders Click 2 and then select the desired od Click Save to save changes To configure alarm when computer disk space is low Check Alarm when disk space is less than to enable an alarm if the disk space on a hard drive containing the one of the save folders is less than the amount specified Configure the amount of disk space in MB that will trigger the alarm The lowest you can set is 500MB Click Save Alarm Sound The Alarm Sound menu allows you to configure the audio alerts that will play when events occur You may use any wav file as your audio alerts audio alert pred er Lar tel m FUR Payer Playing Backed up Video on PC FLIR Player Playing Backed up Video on PC FLIR Player allows you to view y
91. lt resolution 1024768 Tease nat detected Mouse cable nat tomy Firmly connect the mouse cable to one o the US br system connected to sytem ls not connected othe System needs 1o be reset gt Power otf the system disconnect poner ca Firmly connect a USB mouse W ane of he S ports Reconnect the power cable to the DC 12V prt an the rear panel Thar lana picture Camera cables are ease or Check the camera video cable and connections Jn selected channels have become disconnected Disconnect and reconnect the cable st he system and camera picture is tte t being spayed Ty moving the camera to another channel or use Thelmageon he Audio cables are loose ar have Check the AUDIO ngu connections to the OVR love appears ut been disconnected does not have sound on external speakers gt Increase volume on external speakers nat include not includ stow or att The system beeps The beep at startup la normal gt The system beeps Molen detection iz enabled and Open the Main Menu and cick System Matin Inthe luting mation alarm buzzer isactimted Buzzer drop down select OM CICK Appi detection Tam nat receiving ts dizsbled Ensure you have configured ema For era notations ens see Setting up Ema tct on page 45 Troubleshooting Troubleshooting Remote Connections Error Cannot connect to the
92. mouse me yao were you wold Uke herange ta start and cick Then move Your mouse to thetimeyeu whare You wouldUkethe range een and click The start and end times be replaced y the s and 2nd times tha you clicked on Using Zoom in Playback Mode You can use Zoom in Playback Mode This is useful if you need a closer look at recorded Playback and Backup video NOTE Zoom is only available when a single channel is selected for Playback To use zoom in playback mode Open Playback mode with only one channel selected For details see Playing Back Recorded Video on page 23 click gg to open Zoom NOTE Playback controls are not available when Zoom is activated If you want to pause the video before you zoom you will have to pause It belore entering Zoom Click and drag on the area of the screen you would like to enlarge The image zooms in on the selected area oom con Click and drag inside the box tomavethe zoom ares Right click to enit and selecta dierent zoom ares The box in the lower right hand corner shows the entire camera picture with black box around the zoomed in area Click inside the box and drag to move the zoom area Right click to exit and select different zoom area Right click again to exit Zoom Mode and return to Playback Mode Using Video Clip Backup Video clip backup allows you to select a duration of video during playback mode and save itto a USB flash drive not included or eSATA external
93. nel he PTZ rese of decrease the pan and Ult camera connect b E Clktopanondutt dust the camera Foor Fo aries us Append Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras You can also use PTZ cruise to have the camera automatically cycle through presets Setting PTZ Presets 1 Using the PTZ controls move the camera into position 2 Optional In the Time field select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position Click Set to set the preset The Total and No field will automatically increase The Total field shows you the total number of created presets and the No field shows you the number of the preset you are currently creating Total Number rede Time shaven aor changing 4 Complete the steps above to create additional presets as needed Press Save when you are Finished to save all created presets Selecting PTZ Presets 1 Inthe No field select the number of the preset you would Uke to select 2 Click Go to to go to the preset Deleting PTZ Presets 1 Inthe No field select the number of the preset you would Uke to delete 2 Click Clear to delete the preset and click Save ta save your changes Starting Stopping PTZ Cruise When PTZ cruises enabled the camera will cycle through saved presets You must set save presets to use PTZ cruise To star
94. nfiguration to a USB See above for details on how to save Your DVR configuration Ricco open the Menu Bar and cick Main Menu UK Click Advanced and select the Maintain tab Click Load Settings The DVR will load the saved settings from the USB flash drive and then restart Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The system features the following PC Mac remote connectivity options for connecting over a LAN or the Internet A PC Client Software to access a single system Built in browser based software for Internet Explorer PC or Safar Mac CMS D3 a multi site CMS application for PC and Mac for details see CMS D3 Central Management Software on page 821 Remote Viewing Client For details on navigating the remote viewing interface see Remote Viewing Interface on page 60 System Requirements Prior to using FLIR Client 1 make sure your system meets or exceeds the following system requirements Desc Requirement feu Pentium 4 or above operating Windows xe Mista E Mac OSK 10 46 and above lintel processors only Memory 256 MB RAM or greater 16ME of idea memory Network LAN 10 100 BaseT Network Network IWAN 386 Kops upstream IMac Browser Internet Explorer 7 or later PCI Safari amp 0 and above NOTE If a user connects to the system remotely there may be slow performance
95. ng is enabled the systems hard drive automatically rewrites the hard drive s oldest content first in first ou 4 Click Apply to save your settings Formatting USB Flash Drives ATTENTION Formatting a USB Rash drive erases all data on the drive This step cannot be ur 1 Insert a USB flash drive not included into of the USB ports 2 Inthe main menu click Device DD 3 Click Format USB then click OK Wait for formatting to complete Formatting eSATA Backup Drives You may use single eSATA external hard drive for backup purposes This allows for the quick backup of large amounts of data You must format an SATA hard drive before you may use it with the system NOTE The eSATA hard drive must be geli powered o work wi the System NOTE You may use any size eSATA hard drive with the system However the System will only use the first 350GB Tor backup purposes 3304 0307 B3216 or the first o06 039107 03332 hard drive erases data on the drive This step cannot be undone Connect an eSATA external hard drive to the system NOTE If you have previously used the hard trie for another purpose the hard drive must be formatted az FATS Before twil be recognized by the DWR Right click and select f qf open the Main Menu Click Device gt HDD Click Format esata Click OK to confirm NOTE II the DVR cannot recognize the hard driv restart the DVR If it still does not recognize the hard
96. nnel you wish to configure Week Select the day of the week you would like to apply the settings to Remate Viewing Interface 3 Click the recording grid and select the type and duration of recording 4 Optional Use the top Copy and Copy To drop down to copy the recording schedule toa specifie day all days Click Copy to copy the schedule 5 Optional Use the bottom Copy and Copy To drop down to copy the recording schedule toa specific channel or all channels Click Copy to copy the schedule amp Click Save to apply your settings Configuring System Recording Quality 1 Click the Remote Setting tab and click Record gt MainStream 2 Under Resolution Mode select D1 or 960H If you do not have 940H compatible cameras itis recommended to select D1 as D1 will provide a higher number of total frames per second for recording If you change the Resolution Mode setting the system will restart once you save your changes Configure the following Channel Select the channel you wish to apply the settings to Resolution Select the desired recording resolution FPS Frame Rate Select the desired recording frame rate Note that higher frame rates require greater bandwidth consumption during remote viewing Audio Select whether you want the system to record audio audio cameras required not included 4 Click Save to apply your settings Configuring Basic Network Settings The basic network menu allow
97. or appears on the BNC monitor To adjust the video margin Click the Output tab Click the Margin button Drag the sliders to the left or right to adjust the Let Right Top or Bottom Margin Click Apply to save your settings and click OK to confirm Adding Privacy Zones A privacy zone allows you to block out up to 4 portions of each channel with a black square Using the Main Menu 1 Click the Privacy Zone tab 2 In the Channel drop down menu select the channel you wish to configure Privacy Zone Configure the following Channel Select the channel you wish to configure Privacy Zone Select ON to enable privacy zones or OFF to disable privacy zones Area Setup Select the Areat amp checkboxes to enable up to 4 privacy 4 Click the Setup button next to Mask Area The Privacy Area setup screen opens Click and drag to mave privacy zones Clickinsidetneedgeandaragtoresize Clickona privacy area and drag to change its location Using the Main Menu Click on the edge of a privacy area and drag to resize a privacy area Right click when you are finished to exit 5 Optional Use the drop downs next to Copy to copy privacy areas to another channel or all channels Click the Copy button to copy privacy areas 6 Click Apply to save your settings Creating a Custom Split screen Display You can create custom split screen display and re arrange where channels are pl
98. or firmware updates 03332 32 Channel 1 LED Indicators PWR Power LED HDD Hard disk activity LED 2 IRSensor IR receiver for the remote control Press to view channel in Full screen View To access channels 10 and greater Press 0 for channel 10 or 1 0 for channel 10 1 1 for channel 11 142 for channel 12 ete 4 ress to select previous next channel Press to open split screen view Press multiple times to select split screen mode 6 J Press to start stop Sequence Mode 7 Menu amp Playback Controls 4 In Playback Mode press to rewind Press repeatedly to increase rewind speed 1 In Playback Mode press to play pause video In Viewing mode press to open Search Menu to select playback time Playback Mode press to fast forward Press repeatedly to increase fast forward speed In Playback Mode press to stop video playback In Live Viewing Mode press to stop DVR recording Password required does not override scheduled recording Press to stop resume recording When the channel displays a red box wth the letter the channel i recording Menu Esc Opens the system menu In menus press to go back exit menus Navigation Buttons A Press to move cursor up V Press to move cursor down Mi Press to move cursor left Pei Press to move cursor right 9 mu Within system menus Press to confirm a selection To open the System Informat
99. ou want ta play back 8 Click Play to begin playback Video Playback Controls Mave the mouse slightly to display the on screen playback controls You can also use the playback control buttons on the remote control or front panel of a Using the Main Menu the system se the video control buttons to manipulate video playback Click Xto quit playback and return to the Search menu Backing up Video Files You can back up video files on your USB flash drive not included or external eSATA hard drive not included You must format an eSATA hard drive before you may use it with the system For details see Formatting eSATA Backup Drives on page 48 To back up video files 1 Perform a search 2 Insert a blank USB flash drive in the rear panel of the system Click on the desired date you wish to back up 4 Click the Backup button A list of files appears in the Log menu Backup 5 Click the checkbox under BAK next to the file you want to backup Click the Backup button to begin copying the video files to your flash drive NOTE You will need the FLIR Player included on the CD to view the saved files Using the Event Search Event Search allows you to find videos that are marked as a specific recording type le motion recording This allows you to quickly and easily sort through videos that only have certain attributes NOTE Videos are not marked as Alarm unless continuous recording is
100. our backed up video files from your DVR on your PC NOTE To view backed up video files on Mac see FLIR Mac Player Viewing Backed up Video on Mac on page 114 Minimum System Requirements Intel Pentium 4 or above Microsoft Windows XP Vista 7 8 256 MB Ram 16 MB video memory Prerequisi Back up video files from the DVR to your local hard drive Installing FLIR Player 1 Insert the software CD that comes included with the system OR download Video Player for PC from www firsecurity com pro under the page for your DVR model 2 Click DVR Software gt FLIR Player Player 1 C Follow the on screen instructions to install FLIR Running FLIR Player 2 Click Open File to load a single video file Click the button next to it to load a folder with backed up videos Open Fle Opn Folder Select the le and click Open I you are opening a folder click Add 4 Double click he file in the st on the right to begin playback FUR Player Playing Backed up Video on PC FLIR Player Interface Overview Click here to open the enced cong menu Video Window 2 Remove te Delete te Previous Hert Snapshot button Pes pie About the Advanced Config menu The Advanced Config menu allows you to select where the screen captures are stored To open the Advanced Config menu 3 Glick the B button 2 Click lect to change the snapshot save folder Then select the folder and click OK
101. p Under Password enter the DVR s password default 000000 7 Click Add Enter a name fr your DVR Enter the DVRs user name delat admin Enter he DVRs password etat toto chek Ads 8 Click ImportAll This adds all DVRs and cameras to the Default group Click Import Al 3 Click Next then click Finish to complete the Wizard CMS D3 Central Management Sofware 10 Click Main View Click Main View 11 Click and drag Default Group to the display grid You will be prompted to change the DVR password 12 Enter a new 6 character password and click OK 13 Click and drag the Default Group to the display grid again to view your cameras over the local network Adding a DVR using a DDNS address If you have DVR systems that have DDNS set up you can add them to CMS D3 Prerequisites Create a DDNS account Enter the DDNS information into the DVR locally Port forward the required ports to the router CHS D3 Central Management Software To add a DVR using a DDNS address 1 From the Control Panel tab Click Group Device Management Click Grou Don Management 2 Click Add Device 3 Configure the following Device Name Enter name for your DVR of your choice e g home or office IP Address Enter the Domain Name from the confirmation email followed by myddns flizcom For example if your Domain Name URL Request is tomsmith enter myd ns f rcom Enter a name lor your DV
102. p 5 Connect the Power Adapter and Power on the DVR Connect the included power adapter tothe DC 12V port Connect the end of the power adapter o a wall socket or a surge protector Turn the power switch toto turn on the DVR At startup the system performs abasic system check and runs an initial loading sequence After a few moments the system loads a live display view channel model shown Default System Password amp Port Numbers By default the system user name is admin and the password is A 000000 Passwords are enabled by default and are required to access the Menu Bar or Main Menu It is essential that you create your own password For detail page 31 Managing Passwords on The system requires a user name and password to log in to the system remotely using computer or mobile device ALL the system port numbers below must be port forwarded on your router to log in to your system over the Internet or an internal network LAN Basie Setup Local DVR user name and password Username admin Password 000000 Default ports for remote access Port 8D HTTP port Port 9000 Client port Remote connectivity LAN amp Internet to the DVR User Name admin Password 000000 Quick Access to System Information 0 To quickly open a window that displays vital system information press the PTZ 4 button the front panel of the system Pluton Mouse Control Mou
103. r de licence de l appareil peut entra ner annulation du droit de Cutlesteur utiliser l appareil Ron This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment RoHS Directive 2002 95 EC The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead cadmium mercury and hexavalent chromium PBB and PEDE in the European Union This product has been certified and found to comply with the limits regulated by FCC and LVD Therefore itis designated to provide reasonable protection against interference and will not cause interference with other appliance usage However itis imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the product electrical shock and fire hazard injury In order to improve the features functions and quality of this product the specifications are Subject to change without notice from time to time FLIR www flirsecurity com pro Features 4 8 16 channel 80H Super Res 960x480 with real time recording 34 greater resolution than standard D1 True aspect ratio wide screen format sharper non stretched image lt Looping HDMI VGA Spot outputs CMS D3 remote access SW multi site Mobile Apps iPhone Android iPad Fully PC Mac compatible Pentaplex ope
104. ration 4 8 16 channel Supports 2x HDD SATA ZTB up to capacity S2 channel Supports 8x HDD SATA 3TB up to 24TB capacity FUR DDNS service included Supports USB 20 or eSata back up Auto Port Forwarding wizard for easy remote connection Supports RS485 PTZ Audio 1 0 Alarm 1 0 32 channel TABLE OF CONTENTS Getting Started Front Panel 4 8 16 Channel D3332 32 Channel Rear Panel D3304 4 Channel D3316 16 Channel D3216 16 Channel D3332 32 Channel Basic Setup Step 1 Connect the BNC Cameras Step 2 Connect the Mouse Step 3 Connect the Ethernet Cable Step 4 Connect the Monitor Step 5 Connect the Power Ad Default System Password amp Port Numbers Quick Access to System Information Mouse Control Remote Control Setting the Remote Control ID 03332 03316 Only Using the On Screen Display Using the Menu Bar Menu Bar Icons Using the Virtual Keyboard and Mini Keyboard Using the Zoom Mode Using Picture in Picture PIP Mode Setting the Date and Time Configuring Daylight Savings Time OST m Using a NTP Server to set your System Time E Recording Event Recording Recording Audio 2 Playback and Backup 23 23 Playing Back Recorded Video Using Playback Controls Finding Events in the Playback Bar Controlling the Time Range of the Playback Bar Using Zoom in Playback Mode Using Video Clip Backup Backing Up Video Viewing Backed
105. rd and click Login Internet Explorer connects to your DVR and streams live video from your cameras NOTE Once logged in the system interface is identical to the one used in the Client Software For details see Remote Viewing Interface on page 60 Motile Apps Accessing your DVR Using a Mobile Device Mobile Apps Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets NOTE Port forwarding is required before you can connect to your DVR using a mobile device Different features are available each mobile viewing device and application Compatible Devices and Platforms Platform Supported Versions and Devices Name Get App From ios iOS v 5 0 and higher DigiSummit Apple App Store iPhone iPod Touch iPhone iPad st generation and above Fic GPad Amid Android v 23 and above DigiSummit Google Pay Store For the latest device compatibility list visit www f rsecuritycom pro Before you Begin You will need the following before you can start viewing on your mobile device Your DVR s DONS address Before you can connect with a mobile device you must complete the setup process for remote viewing to obtain your DDNS address and enable DONS on your DVR Complete all the steps Under Setting up your DVR for Remote Connectivity on page 53 The Client Port Number of your DVR The Client Port default 9000 must
106. ry Week or Every Month Enter the desired day and time you want the system to restart Click Apply to save your settings Upgrading the System Firmware Firmware upgrades can provide improved functionality to your DVR When firmware upgrades become available you can download them for free from www lirsecurity com pra pro To upgrade the system firmware In your web browser visit wwafirsecurity com pro pro and search for the model number of your DVR check the label underneath your DVR for the model number Download the free firmware upgrade if one is available Extract the firmware into a blank USB flash drive The firmware should be ina folder named dvrupgrade Ensure that this s the only folder in the USB drive Select Enable or Disable to Insert the flash drive into one of the USB ports Right click to open the Menu Bar and click the Main Menu button i Click Advance Click Firmware Update Firmware Update Follow the on screen instructions to update the firmware Do not remove the USB flash drive or power off the DVR during the firmware update Wait for the system to reboot Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings This does not affect the recordings saved on the DVR You can reset a single menu menus To load system defaults Right click to open the Menu Bar and click the Ma
107. s default admin Password By default the password is 000000 Tap Save The app opens in Live View and streams video from all connected NOTE If this is the first time connecting you will be prompted to change the DVR password Enter a new 6 Character password and tap Done Then tap Save again to connect to your cameras Ca ie se mr 7 Ue Enter a name for r Lente riman Meses exerci isor Enter your DONS pr nop Enter the Cent Port the ane sin Enter the user name Pese Enter the password onica Change Peeves Done emer ane pasar Motile Apps Accessing your DVR Using a Mobile Device Digi Summit Interface Tap a channel to select Dobie taptoview achannelintult Sipe change meres or pages Disconnect selected Sereenshot Saet salectdisplay anne d Discanpecdconnect_ Manual PTZ Controls Recording Taking Screenshots Tap during ive view or payback m Motile Apps Accessing your DVR Using a Mobile Device I taking screenshots from live view select the grid area you would like to take a screenshot from or tap B to take a screenshot from all connected cameras Selegt the grid area you woul ie lake a strcenshot of 2 screenshots see Viewing Screenshots on page 125 Taking Manual Recordings 1 Tap during ve view or playback Iftaking manual recordings from ve view tap the grid area you would like to start recording
108. s Android Use the Digi Summit application to connect to your DVR on your Android phone or tablet System requirements Android version 23 and above NOTE For the latest device compatibility list visit wwav irsecurity com pro Prerequisites Ports 0 and 9000 lor whichever ports your system is using must be port forwarded to your router You must create a DDNS account and have the DDNS settings configured in your DVR The DVR must have Internet access You must have a DONS address to log in remotely Connecting to your System Using Digi Summit 1 Install the Digi Summit app for free from the Google Play Store Mobile Apps Accessing your DVR Using a Mobile Device 2 Tp he Digi Summit icon B to open te op Tap Device Manager Qon B e ner ENEEES ee EXTA Tap Aa 4 Tap Add 5 Configure the following Device Name Enter a name for your DVR of your choice in Address Enter your DONS address e 9 tomsmith myddns fir coml Client Port Enter the Client Port default 9000 User Name Enter the DVR s user name default admin sss word Enter the DVR password By default the password is 000000 amp Tap Save The app connects to your DVR and streams live video from your NOTE If this is the first time connectin Emer nama tor your ve Enter your DONS adress Ener ne cue Port Ener ne user name ener tn password you will be prompted to change the password Enter new 6
109. s q J onthe Mit Keto ater yortafrinered the Date ar ime 3 Configure the following Date Click inside the field and enter the month date and year Time Click inside the field and enter the time Optional Date Format Use the drop down menu to select MM DD YY or DD MM YY or YY MM DD Optional Time Format Use the drop down menu to select 12HOURS or 24HOURS lt Optional DST Click the Setup button next to DST to configure automatic Daylight Savings Time adjustments Optional NTP Click the Setup button next to NTP to synchronize your DVR time and date with a Network Time Protocol NTP time server NOTE A constant internet connection is required for the NTP server feature to function 4 Click Apply to save your settings Configuring Daylight Savings Time DST I your region observes Daylight Savings Time DST follow the instructions below to configure your DVR to automatically update the time when the clock updates 1 Click the DST Setup button 2 Configure the following Daylight Saving Time Select Enable Time Offset Select the number of hours the system should move forward or backward when DST occurs Daylight Saving Time Mode Select Week or Date This allows you to select whether DST should begin and end at the beginning of the week ar on a specific date Start Time End Time Enter when DST starts and ends Select Enable Configure DST E 3 Cl
110. s used to Input numeric values such as the time and date To use the Virtual Keyboard 1 Using the mouse click on an option or field such as the User ID and Password fields it passwords are enabled The Virtual Keyboard opens Virtual Keyboard Click Shift to switch between upper and lowercase letters Click 4 te move the cursor between letters Click tobackspace delete Click Enter to enter your selection Click ESC to close the virtual keyboard To use the Virtual Mini Keyboard 1 Using the mouse click on an option or field such as the Time or Date fields The Virtual Mini Keyboard opens HE Virtual Min Kennt 4 to go back tthe previous option Click d to enter your selection D Using the On Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live This can be useful if you want to get a closer look at a situation To use the Zoom Mode 1 In Live Viewing Mode select the channel you want to zoom in on in full screen double click the channel if you are in a Spit screen View 2 Right click to open the Menu Bar and select the Zoom button 9 A Zoom icon appears on the screen Clickand drag on the area of the screen you would like to enlarge The image zooms in on the selected area amin eT Biohiclcktoentandseert Stent soem are The box inthe lower right hand corner shows the entire camera picture with
111. s you to configure the network protocol type DHCP or Static UPnP and mobile phone login information Remote Viewing Interface To configure basic network settings 1 Click the Remote Setting tab and click Network 2 Configure the following under Basic Configuration Type Select between DHCP or Static Ifyou select Static you can edit the IP address Subnet Mask Gateway and DNS settings Auto Port Forwarding Select Enable or Disable to enable or disable the Auto Port Forwarding feature 3 Click Save to apply your settings Configuring the System Substream You can adjust the data streaming rate also called the SubStream when you connect to the system remotely f you want to conserve bandwidth select a lower frame rate and bitrate NOTE Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or slow To configure the system s substrea Click the Remote Setting tab and click Network gt SubStream 1 2 Configure the Substream settings Channel Select the channel you wish to apply the settings to Remate Viewing Interface Resolution Select the desired recording resolution FPS Framerate Select the desired recording frame rate Note that higher frame rates require greater bandwidth consumption during remote viewing It Rate Select the desired video bit rate Audio Select whether you want the system to record audio audio cameras required not incl
112. save your settings Configuring Menu Time Out and Auto Logout The Menu Time Out setting allows you to configure how ong the system menu will remain on the screen during inactivity If passwords are enabled it also enables the Auto Logout which allows the system to lock itself after the system is ide for the selected duration Using the Main Menu To configure Auto Logout 1 Select the General tab In the Menu Time Out drop down menu select the desired time before tho system locks itsel 2 Click Apply to save your settings NOTE You will need your name and system Adding Users amp Changing the Admin Password For details on changing admin and user passwords see Managing Passwords on page 31 For details on creating User accounts see Adding Users on page 32 stems user fto unlock the Viewing System Information Click the Info tab Advanced The Advanced menu allows You to update system firmware load system defaults Configuring the Auto Reboot feature Auto Reboot allows the system to restart during a specified time and date Restarting the system every so often ensures system stability Using the Main Menu To enable the Auto Reboot feature Select the Maintain tab Configure the following Auto Rel activate or deactivate the Auto Reboot In the drop down menu select how often the system restarts Choose from Every day Eve
113. se Control The DVR is designed for mouse navigation To use a USB mouse included connect the mouse to a USB port on the rear panel of the DVR X 59 1 Use the mouse button to perform the following Laft Button Click to select a menu option During Uv viewing n SpUt screen View double click on a channel to view the selected chanalinfurstreensdauecicxtne o Channel again to retur to Spli screen al 2 Right Buttor Click to open the Menu Bar see Using the Menu Bar on page 15 In menus use the right button to go Seroll Wheel No function Remote Control Remote Control 1 REC Press to resume recording after recording has been stopped SEARCH Press to open the Search menu NOTE On D3332and D3316 this button controls ID function for remote control For details see Setting the Remote Control ID 0322 0331 Only on page 13 Number Keys 1 0 In Live Viewing Mode press to open the desired channel in Full screen view Press 140 for channel 10 141 for channel 11 ete 0 Press O thre times to show the mouse cursor on the BNC monitor or the monitor connected with HDMI VGA Display Mode In Live Viewing Mode press repeatedly to switch through split screen viewing modes 22 3 In Live Viewing Mode press to open the corresponding Split screen View Press repeatedly to change channels shown in split screen AUTO Press to start stop Sequence Mo
114. see Account Management on page 105 File Management View or manage screenshots and recorded video files For details see Remote Playback on page 97 System Configuration Configure CMS D3 settings For details see System Configuration on page 110 Main View Main View allows you to view live video fram your cameras To access Main Vie From the Control Panel click Main View JBB a CMS D3 Central Management Software 1 DVR Camera List Shows a list of all DVRs camera groups and cameras connected to the client software Camera groups are shown with an gi icon DVRs are shown with an Ig icon Double click DVR or camera group expand the DVRs or cameras in it Cameras are shown with one of the following icons Emera oane but not selected in We en Camera onn and selected in Ue vien RB cerere i oine comecton sue Click and drag cameras DVRs or camera groups to the display grid to open them TIP You can click and drag cameras from different DVRs to create custom views 2 Hide DVR Camera List Click the arrow to hide show the DVR Camera List Alarm Click to show the Alarm Panel The Alarm Panel shows list of system alarms and events such as motion detection events clear Alarms E lick to clear alt alarms from he Ust 5 Mute Alarm Sound ZJ Click to mute un mute the audio alarms that are played when events occur To configure the al
115. t stop PTZ cruise 1 Right click to open the Menu Bar and click the Start Cruise button EM Enter the system password The camera will cycle through PTZ presets To stop the PTZeruise right click toopen the Menu Bar and clickthe Stop Cruise button E Enter the system password w Appendix C Connecting Additional External Monitors Appendix C Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously Use the Video Output port BNC on the rear panel of the system to connect an external monitor This isusefulifyou need to monitor the system from a second location e g back officel You can press 0 on the remote control three times to switch the mouse and system interface between the monitor connected to the VGA HDMI port and the monitor connected to the Main port channel model shown VOA or HONT cable PRIMARY MONITORIT hat cluded BNC cable SEES J uu Customizing the Channel Arrangement on the External Monitor You can use the steps below to create a custom split screen display on a secondary monitor connected to the Video Out port To customize the channel arrangement on the external monite 1 Connect an external monitor to the Video Out port as shown above 2 Press O three times on the remote control to move the mouse and system interface to the monitor connected tothe Vi
116. tatic IP The system has the ability to operate in DHCP mode and Static IP mode After setting up your system itis highly recommended toset your system to use a static IP address This ensures that the IP address will not change if the power goes out or your router resets To configure DHCP and Static IP settings Select the Network tab In the Type drop down menu select DHCP or Static If you select DHCP the router automatically assigns an IP to your DVR Select DHCP or State I you select Static click the field beside IP Using the Main Menu Address and enter in the IP address of your choice Enter your custom Subnet Mask Gateway DNS1 and DNS2 using the You must assign the IP in your router that you wish to make static For example if You assign 192 168 289 as the static IP in the DVR yeu must assign 192 168 289 in your router as a static IP as well Consult your router s user s manual for details 3 Click Apply to save your settings 4 Right click unti you exit all menus You will be prompted to restart Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to open required ports on your router This feature only works on certain router models If the Auto Port Forwarding feature does not work on your router it is recommended to use the Auto Port Forwarding Wizard IPC only ocatedon the software CD You may have to manually open the port on your route To Enable Auto Port Forw
117. ter an event occurs Click Save to save changes Configuring Auto Reboot Auto reboot allows the system to restart automatically at a set time or date This improves system stability To configure Auto Maintair 1 Click the Remote Setting and click Advance Maintain 2 Click the Auto Reboot drop down menu and select Enable or Disable to activate or deactivate the auto reboot feature 3 Under Reboot select how often you want the system to reboot and the time you want the system to reboot 4 Click Save to apply your settings CMS D3 Central Management Sofware CMS D3 CENTRAL MANAGEMENT SOFTWARE CMS D3 is a central management software that allows you to view and manage multiple FLIR D3000 Series DVRs System Requirements Your system must meet the system requirements below cru Video Card Direct 5 compatible vies cand 90067 or higher 512 MB ideo memory or higher 1 Gigabit internal network recommended including NIG and Cat or Naher RJAS cabling SI2 MB or higher upload speed tor remote connections 7 G8 ree excluding space required her recording Oper Windows Vata Business Enterprise or Ultimate a2 bit or 64 Sem Wawdowse J Professional Eneas or Utmate Bit cb Widows Windows B and above required Mac OS 104 and above T Make sure to install video card drivers provided b
118. ternal monitor VGA Connect a VGA monitor not included to view the system interface PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included 7 IR EXT Service only not supported 8 Loop Out 5 16 Connect Octopus cable to connect channels 5 16 to a Loop Out monitor Loop Out 14 BNC outputs to connect channels 1 4 to a Loop Out monitor 10 Audio Out BNC output for 1 audio channel le g speakers 11 HDMI Connect to HDMI compatible TV or monitor not included to view the system interface 12 LAN onnect a CAT S RAS Ethernet cable for local and remote connectivity 13 USB Port Connect a USB mouse included or USB flash drive not included for data backup firmware updates 14 DCT2V Connect the included AC power adapter 18 On Off Switch Turns the DVR on or off Rear Panel D3332 32 Channel Video Input Connect BNC cameras Video Output BNC output for external or spot monitors esata onnect a self powered eSATA external hard drive not included for data backup IR EXT Service only not supported AC Input Connect the included AC power cable On Off Switch Turns the DVR on or off PTZ Alarm Block Connect compatible PTZ cameras not included or alarm devices not included Not supported VGA Connect a VGA monitor not included to view the system interface 10 LAN Connect a CAT 5 RJ4S Ethernet cable for local and remote connectivit
119. the Users tab Select the checkbox beside admin to change the admin password then click the Edit button Select checkbox beside admin eat 4 Configure the following User Name Enter the desired admin user name Password Enable Select Enable to enable system passwords Password Enter your desired password a Managing Passwords Confirm Re enter the password 5 Click Apply to save your settings Adding Users You can allow multiple users to log in to the system When adding different users you can assign what menus they have access to For example you may want your friend monitor Your system while you are away while not giving full access to your system To add anew user 1 Right click to open the Menu Bar and click the Main Menu button ag 2 Click System Users tab Select the checkbox beside Userl or any other user then click the Permission button Contour Permissions 4 Select the menus and channels the user will have access to a Select which channels wil have access to Backup Preview Playback and PTE Control 5 Click Apply to save your settings Configure the following User Name Enter the desired user name Iser Enable Select Enable to enable the user account sssword Enable Select Enable or Disable to enable or disable the system from prompting you fora user or admin password during login Password Enter your desired password Conf
120. the camera picture zem In CI again o tom Color Settings EI Open the Color Settings menu for the selected camera Mute sudo lico ate sud rom he selected cames Audi rait perire tinea CPU Status Shows the level of CPU use on your computer Using Multiple Windows or Monitors You can create additional CMS D3 windows These windows can be used to monitor cameras on secondary monitors NOTE Using secondary monitors increases the amount of required computing power If you would like to use this feature it is recommended to have a computer that exceeds the Specifications listed in System Requirements on page 83 CMS D3 Central Management Software To open multiple windows Click an open tab and drag it outside of the main window A secondary window opens with the selected tab You may now move that window to a secondary moniter E To open additional Live View tabs click Control Panel then Live View This allows you to monitor diferent multiple monitors Using Sequence Mode When Sequence Mode is activated Main View will automaticaly cyce through pages every few seconds You can set Sequence Mode on one or all CMS D3 windows To use Sequence Me 1 Click oen Sequence Mode controls 2 Ifyou want to use Sequence Mode only on the current window click Current Main View Then select Independent for the current window to use a custom switch interval dwell time or CMS
121. the duration the system will beep when motion is detected Or select OFF to disable the beep during motion events Send Email Select the checkbox if you want the system to send email notifications if an alarm triggers Email notifications must be configured Record Channel Select the channel you Wish the DVR to record during motion recording Full Screen Select the FullScreen check borsothatthesystem goesinto fullscreen mode when motion or an alarm trigger is detected Post Recording Enter the post recording duration the time the system continues to record after a motion event occurs Click Apply to save your settings Configuring Alarm Settings The Alarm settings menu allows you to configure how the system behaves when an external alarm device not included is triggered To configure the Alarm tab From the Alarm menu click the Alarm tab Configure the following Alarm In Select the channel you wish to configure Alarm Type Select the alarm type of the device Choose from normally open N C normally closed Alarm Out Select the checkbox to enable the system s alarm block to trigger a connected external alarm Latch Time Enter the duration the alarm continues to trigger after the event ends Show Message Selectthe checkbox you want the system to display a system message when an alarm triggers Buzzer Select the checkboxto enable the system to beep if
122. to RCA adapter not included to control the DVR You can press the remote control three times to switch the mouse and system interface between the monitor connected to the VGA HDMI port and the monitor connected to the Main port Configuring the Spot Monitor for Full Screen or Split Screen By default a monitor connected to the Spot port automatically shows channels in Sequence View To configure the Spot monitor to show channels in split screen 1 Right click to open the Menu Bar and click the Main Menu button i Click Display and select the Output tab Under Video Output select Spot Out to configure settings for the monitor connected to Spot Under View Setup select Enable This lets you select and arrange the channels you want to show on the screen Select Enable 5 Under View Mode select Single to show 1 channel in full screen Quarter to show channels in split screen or Ninth to show 9 channels in split screen Appendix C Connecting Additional External Monitors amp Click Spot Sequence A menu appears that allows you to select the arrangement of channels you would like to show on the Spot monitor Click the drop down menus to select which channels you would like to show on the screen and the arrangement of channels Select the arrangement ol channels on sereen 8 Click Apply to save changes Click Ok Right click repeatedly to exit all menus and return to live viewing Appendix D
123. u must have an email account configured in the Email a Please refer ta your ad s Users guide you need support to set up the Email app screenshots 1 top 2 Select the DVR with screenshots you would like to view Then select the day you would ke to open Mob Apps Accessing your DVR Using a Mobile Device Tap the screenshot you would like to view Select the DVR then Viewing Manual Recordings You can view manual recordings using the app To view manual recordings Bl Tap the DVR you would like to view manual recordings from Then select the day you would like to open Tap the recording file you would like to view Select the DVR then let the aay Select the video fie Motile Apps Accessing your DVR Using a Mobile Device 4 Use the on screen controls pau mate sd 1 aii m Using Device Manager to Manage DVR s You can use the Device Manager to add delete or modify your DVR s E ee 3 Tap Delete to confirm Mob Apps Accessing your DVR Using a Mobile Device 2 Tap on the DVR you would ke to modify NOTE Change the connection details as needed and then tap Save Managing Favorites You can use Device Manager to add or remove cameras from your favorites list Your favorites list appears in the Live View and Remote Playback modes for quick access to channel
124. uded 3 Click Save to apply your settings Configuring Email Notification Settings To configure email notification settings 1 Click the Remote Setting tab and click Network Email 2 Inthe Email drop down menu select Enable 3 Configure the following SSL Select ON OFF to enable disable Secure Socket Layer protocol SMTP Port Enter your SMTP address SMTP Server Enter your SMTP Server Sender Email Enter the sender email address This can be any address of your choice Sender Password Enter your email server s password 1 Receiver Email Enter the recipient s email address Interval Enter the interval the DVR waits before sending new email notification 4 Click Save to save your settings Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings 1 Click the Remote Setting tab and click DONS 2 Configure the following DDNS Select Enable or Disable In the Server drop down menu select FLIRDDNS Domain Name Enter your Domain name URL Request from the confirmation email that was sent after you created your DDNS account User name Enter your DDNS User Name that was emailed to you after DDNS registration Password Enter your DONS Device password thatwas emailed to you after DDNS registration 3 Click Save to apply your settings Configuring Motion Detection Settings To configure motion settings 1 Click the Remote Setting and click Alarm gt Motion
125. ware upgrade 5 Follow the on screen instructions to complete the firmware upgrade NOTE Your system may have to restart after a firmware upgrade Remate Viewing Interface Restoring Default Settings To restore the system s system defaults 1 Click the Remote Setting tab and click Advanced gt Load Default 2 Select the menus that you wish to restore to factory defaults Click Save to restore system defaults for the selected items Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system avent occurs eq hard drive error video Loss This is useful if you want your DVR to noli you if there is a potential system problem To configure the system event settings 1 Click the Remote Setting tab and click Advanced Events 2 Configure the following Event Type Configure the type of event that triggers the system to send an alert Enable Select Enable to activate the system to notify you if an event occurs juzzer Select OFF to enable disable the system buzzer or select the duration of the system buzzer after an event occurs Show Message Select the checkbox to enable the system to display a warning message when an event occurs a Remote Viewing Interface Send Email Select the checkbox to enable email notifications Email notification must be enabled Alarm Out Enable or disable the alarm out panel Latch Time Configure the system latch time af
126. work FLIR Need Help Please make sure to visit our website deed to receive product updates and information 3 Easy Ways To Contact Us Online Product support is available 24 7 Including LE product information user manuals quick start J up guides and FAQ s at www flirsecurity com pro By Email Technical support for technical installation issues visibletech flir com 299 By Phone 8 FCN Technical support for technical installation Issues Mon Fri 8 00 am to 8 00pm EST We welcome your feedback at visibleinfo flir com For more information visit www flirsecurity com pro
127. ximum storage capacity of ISTE For D3332 you must use hard drives rated for 7200RPM or higher Different stops are required to Install hard drives on the D3932 For details see Installing Hard Drives 103892 on page 168 Removing the Hard Drive 11 Remove the screws from each side panel x2 and rear panel x4 of the cover 2 Gently slide the cover away from the rear panel and lift off Be careful of sharp edges Disconnect the power and data cables 4 Next remove the hard drive from the housing Ifyour system has a 35 hard drive remove the screws holding the hard drive bracket and remove the bracket fromthe DVR Remove the 4 screws securing the hard drive to the bracket Appendix E Replacing the Hard Drive and remove the hard drive from the bracket Replace the hard drive bracket and hard drive bracket screws Remove the hard drive screws Ityour system has a 2 5 hard drive turn the DVR over carefully Hold the hard drive in place and remove the amp screws securing the hard drive Keep holding the hard drive and turn the DVR back over Remove the hard drive from the DVR Make sure to hold the hard drive in place while removing the hard drive Screws and turning the DVR avoid damaging the DVR 5 Replace the DVR cover Installing the Hard Drive femore the screws from each side panel 2 and rear panel bof the cover Gar rea NOMS 2 Gently slide the cover away from the rear pane
128. y USB Port Connect a USB mouse included or USB flash drive not included for data backup or firmware updates 11 HDMI Connect to HDMI compatible TV or monitor not included ta view the system interface 12 Audio In 5 16 Connect Octopus cable to connect audio enabled cameras not included or self powered microphones not included to channels 5 through 16 13 Audio Out BNC output for 2 audio channels e g speakers 14 Line in Service only not supported 15 Audio In BNC inputs for audio enabled cameras not included or self powered microphones not included connected to channels 1 through 4 16 Lo 1 16 BNC outputs to connect channels 1 16 to Loop Out moniter Basie Setup Basic Setup Step 1 Connect the BNC Cameras Connect BNC cameras to the Video Input ports on the rear panel of the DVR channel model shown ide Input Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports chanel model shown Step 3 Connect the Ethernet Cable Connectanethernetcable not included to the LAN port on the rear panel ofthe DVR Connect the other end of the ethernet cable to router on your network channel model shown Basie Setup Step 4 Connect the Monitor Connectan HDMI cable notincluded fromthe HDMI port tothe TV or monitor recommended OR Connect a VGA cable not included from the VGA port to the monitor channel model shown Ste
129. y the admin account may create new user accounts 1 Click Add Click 2 Configure the following Under Password enter a password for the user account Repeat the password under Confirm In the bottom area check the permissions you would like to assign to the user account Click Save to create the user account Modifying User Accounts 1 Click the account you would like to modify and then click Modify Check Mody lk he account 2 Edit the user account settings and permissions as needed and click Save when finished NOTE User accounts may only modify their own password The admin may modify passwords tr persion Yo any usar account Von cannot change te User Name of an account 106 CMS D3 Central Management Sofware Deleting User Accounts Click the account you would ke to delete and then click Delete Click Yes to confirm Chek Delete lk the account NOTE Only the admin acount may delete user accounts Using File Management Use File Management to access manual recordings and screenshots To use File Management 3 From Control Panel cick Fite Management ll 2 On the left side of the screen click the camera group DVR or camera you wish to search 3 Click the Videos tab to search for manual video recordings or click the Pictures tab to search for screenshots 4 Set the Start Time and End Time for your search The timestamps on manual recordings and screenshots are based on the timestamps on the ori
130. y the manufacturer CMS D3 Central Management Software Installing CMS D3 To install CMS D3 Download CMS D3 for free from wowf rsecuritycom pro Extract the setup file and then double click it NOTE You may receive installation warnings This is normal Accept the security warnings to continue 1 Follow the on screen instructions to install the software 2 Click Finish to launch CMS D3 Adding DVRs Adding a DVR from the local area network LAN Once you open CMS D3 you can add DVR Prerequisites DVR must have access to the local area network LAN CMS D3 Central Management Sofware To add a DVR to CMS D3 1 When CMS D3 opens the first time the Add Camera Wizard opens Click Next clk Nea NOTE Ifthe Add Camera does not open click Help Open Wizard to manually open it 2 Click Add online device The client software scans for DVRs on your network Show Online Devices 3 Clickyour DVR in the list and click Add Selected Device The Add Device screen opens and populates the DVR s IP Address Port and the number of channels lick your DVR in the list NOTE your DVR does not appear in the list click Adi Device Then enter the local IP Address of the DVR ER Lis 4 Under Device Name enter a name for your DVR of your choice e g home business et CMS D3 Central Management Software 5 Under User Name enter the DVR s user name default admin am

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