HNS 9250
Contents
1. Inmarsat recommends that you switch on header compression for multimedia applications such as video IP Address An Internet Protocol address or IP address is a number that identifies the computer that is sending or receiving information transmitted over the Internet An IP address is made up of four groups of numbers between 0 and 255 separated by periods For example 207 115 79 4 is an IP address In the BGAN system IP addresses can be dynamic or static Dynamic IP Address A dynamic IP address is a temporary address that is assigned by your Internet Service Provider ISP when you connect to the Internet If you do not need a permanent IP address Inmarsat recommends that you obtain a dynamic IP address Normally individual users of the Internet use a dynamic IP address Static IP Address A static IP address is assigned permanently and is used every time you connect to the Internet Normally companies and other organizations that have their own networks use static IP addresses SIM Card Your Service Provider supplies you with a Subscriber Identification Module SIM Card or a Universal Mobile Telecommunications System Subscriber SIM USIM Card A SIM or USIM Card is a card commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The USIM Card also stores data that identifies the caller to the Service Provider2. N A N A N A Antenna 5 5 Kg 47 7 cm x 15 3 cm 95 RH at 40 C 25 C to 55 C operating 25 C to 80 C survival IP 56 standard 125 mph 200 km h Exception for Magnetic Mount 100 mph 160 km h 25 mm non operational Turning Rate 40 s Turning acceleration 50 sA2 Idle 20 W Max 100 W when transmitting The Satellite Terminal carries a warranty for 12 months from the date of sale Contact your Service Provider if you have questions about the warranty or need to return the terminal for repair Hughes 9250 BGAN Terminal User s Guide 1 1 en DECLARATION OF CONFORMITY Hughes Network Systems LLC of 9605 Scranton Road San Diego CA 92121 USA declares under our sole responsibility that the product Hughes 9250 Satellite IP Terminal to which this declaration relates is in conformity with the following standards and or other normative documents ETSI EN 301 444 ETSI EN 300 328 ETSI EN 301 489 1 ETSI EN 301 489 17 ETSI EN 301 489 20 EN 60950 1 Council Recommendation 1999 519 EC We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of R amp ITE Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex III or IV of Directive 1999 5 EC has been followed with the involvement of the following Notified Body ies Washington L
3. be 32 Kbps 64 Kops 128 Kbps or 256 Kbps This rate must be lower than the Desired Symmetrical Rate If the connection cannot meet this requirement an error message displays Traffic Flow Template A Traffic Flow Template also called an Application Template is a series of data filters such as QoS Quality of Service PDP Context and security settings that allow the Core Network to classify packets received from an external network into the correct PDP Context When incoming data arrives at an access point in the core network a packet classifier will make a PDP Context selection based on the Traffic Flow Template and map the incoming data packets into the PDP Context with the correct QoS attributes The use of a Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address USIM Card Your Service Provider supplies you with a Subscriber Identification Module SIM Card or a Universal Mobile Telecommunications System Subscriber SIM USIM Card Hughes 9250 BGAN Terminal User s Guide 1 1 17 A SIM or USIM Card is a card commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The USIM Card also stores data that identifies the caller to the Service Provider Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure access to their organization s
4. network over the public telecommunications network This provides the benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols such as L2TP to encrypt data at the sending end and decrypt the data at the receiving end This tunnel cannot be accessed by data that is not properly encrypted Hughes 9250 BGAN Terminal User s Guide 1 1
5. the text based Web address or email address that you type into your Web browser or email application All or part of a Web address or an email address is a domain name and DNS translates this domain name into an IP address that is recognized by the Internet A DNS Server holds a database of domain names and IP addresses so that when you enter a Web address or email address you are directed to the correct IP address over the Internet Dynamic DNS Server If you are using dynamic IP addressing Inmarsat recommends that you use a dynamic DNS server A dynamic DNS server updates the IP address information in the DNS database each time your IP address changes A dynamic DNS server also enables a computer using a dynamic IP address to use network applications that normally require a static IP address for example FTP servers This service requires subscription with a Dynamic DNS provider Static DNS Server If you are using static IP addressing Inmarsat recommends that you use a static DNS server If you select this option you must enter the IP address of the Primary DNS Server This is supplied by your Internet Service Provider Optionally you can enter the IP address of a Secondary DNS Server also supplied by your ISP This is used in the event of failure of the Primary DNS Server Error correction Error correction ensures that very little data is lost during transfer by asking for dropped packets to be resent However because it holds subseque
6. to register with the network once the tracking antenna has acquired the satellite signal mM The Hughes 9250 is configured for Auto On Mode The terminal automatically power sup when the DC power adapter is plugged in Configure Auto Start BGAN terminal auto start settings Switch on BGAN terminal when external power is available Automatically register with the network after BGAN terminal switches on Vv These default configurations are accessible through the LaunchPad Auto Start Mode menu It is recommended to keep these settings for convenient operation Note Of the Hughes 9250 Land Mobile Terminal P FEATURES OF THE HUGHES 9250 The User should be aware of the following differences between the Hughes 9250 Land Mobile Terminal and the Hughes 9201 Satellite Terminal m The Hughes 9250 is configured for automatic registration with the network as discussed above mM The Hughes 9250 will automatically power off after 30 seconds when the DC power adapter is removed even though a battery is inserted This feature will prevent the user from operating the power button to operate the terminal m The Hughes 9250 operates as a BGAN Class 2 terminal It can therefore not establish 256Kbps streaming class connections Hughes 9250 BGAN Terminal User s Guide 1 1 5 POWER UP AND CONNECTION TO THE INTERNET After power is applied the Hughes 9250 Terminal and Hughes Tracking Antenna will begin their start u
7. Hughes 9250 User Guide i Copyright 2007 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks All trademarks marks names or product names referenced in this publication are the property of their respective owners and Hughes Network Systems LLC neither endorses nor otherwise sponsors any such products or services referred to herein HUGHES and Hughes Network Systems are trademarks of Hughes Network Systems LLC INMARSAT is a trademark of the International Mobile Satellite Organization The Inmarsat LOGO and the trademark BGAN are trademarks of Inmarsat IP Company Limited All trademarks are licensed to Inmarsat Limited yy inmarsat SAFETY INFORMATION For your safety and protection r
8. N port None of the above solutions resolve the problem Terminal may have a hardware or software fault and needs to be re booted Remove both the DC power adapter and battery Wait 30 seconds Reconnect the DC power adapter or the battery and turn on the terminal As the terminal powers up check the status of the LEDs see Satellite Terminal Boot Behavior in the Hughes 9201 User Guide Hughes 9250 BGAN Terminal User s Guide 1 1 yy naa TECHNOLOGY OVERVIEW gt lGPs The Global Positioning System GPS uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe OBTAINING A GPS FIX In normal operation a GPS receiver such as that built in to the Tracking Antenna needs to be able to receive signals from at least four satellites so that it can then calculate a latitude a longitude and an altitude this position fix is referred to as a 3 dimensional or 3 D fix If only three GPS satellites can be seen by the GPS receiver then the last available altitude measurement is assumed and the GPS receiver calculates a position fix based on latitude and longitude only This simpler position fix is referred to as a 2 dimensional or 2 D fix and is quicker and easier to obtain than a 3 D fix but may be less accurate The GPS receiver may take between a few seconds and 20 minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use determin
9. Standard Connection A standard connection is charged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Terminal This connection class is suitable for most data types other than multimedia Streaming A streaming connection is charged by time You are charged for the amount of time the connection is active Streaming enables multimedia data such as video to be sent in a continuous data stream and converted into sound and pictures The bandwidth required for a streaming connection is difficult to predict and depends on factors such as length of connection and number of receivers Symmetrical Rate The rate at which streaming data is transmitted in kilobits per second Kbps This rate applies to transmitted uplink and received downlink data Desired Symmetrical Rate From the drop down list choose the desired data rate for your Streaming connection This can be 32 Kbps 64 Kbps 128 Kbps or 256 Kbps This figure is guaranteed unless the connection cannot meet this requirement because of bandwidth restrictions In this case the rate defaults to the minimum symmetrical rate Minimum Symmetrical Rate From the drop down list choose the minimum data rate that you are prepared to accept for your Streaming connection This can
10. UDI data 56K RDI data gt gt Minimum SYSTEM REQUIREMENTS These are the minimum computer system requirements for successful interface with the Satellite Terminal m CD ROM for installation CD E Internet Browser Microsoft Internet Explorer version 5 5 or later Netscape Communicator version 7 0 or later Java must be active PC Support for at least one of these interfaces Ethernet ISDN or WLAN 802 116 or b g Intel Pentium Ill CPU or equivalent 100 MB of free hard disk space 128 MB of RAM Hughes 9250 BGAN Terminal User s Guide 1 1 3 yy mr GETTING STARTED INTRODUCTION TO GETTING STARTED This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecting your computer to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services SETTING Up YOUR TERMINAL Set up the Hughes 9250 terminal according to the Quick Install Guide supplied with the terminal 4 Hughes 9250 BGAN Terminal User s Guide 1 1 wae USING THE HUGHES 9250 Pb AUTO START CONFIGURATION Since the Hughes 9250 is equipped with a tracking antenna the default configurations for the Hughes 9250 Land Mobile Terminal are as follows m The Hughes 9250 is configured for automatic registration with the network The terminal will automatically attempt
11. aboratories LTD 7560 Lindbergh Drive Gaithersburg MD 20879 USA Identification mark 1317 Notified Body number The technical documentation relevant to the above equipment will be held at Hughes Network Systems LLC 9605 Scranton Road San Diego CA 92121 USA Signed by Juerg Widmer Senior Technical Director January 2007 and Bill Lindsay Senior Program Manager January 2005 lV The Ethernet cable used with the Hughes 9250 shall not be longer than 3 meters to comply with ETSI emissions requirements Note FCC COMPLIANCE This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment To comply with FCC RF exposure requirements this device must be operated with a minimum separation distance of 20 cm or more from a person s body Other operating configurations should be avoided This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 14 Hughes 9250 BGAN Terminal User s Guide 1 1 EU WEEE WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT DIRECTIVES The European Union EU directive on waste electrical and electronic equipment mandates recycling of el
12. cture Mode This is the default configuration for WLAN in the UT PERFORMANCE The performance of a WLAN network will be influenced by several factors including the number of users on the network the location of the antenna the distance from the antenna and the degree of blocking from buildings and other infrastructure Typical operating ranges are 200 300 meters outdoors and 30 60 meters indoors the performance degrades gradually as the signal strength decreases SSID A wireless network is identified by a Service Set Identifier or SSID An SSID is also referred to as a Network Name because it is a name that identifies a wireless network Wireless devices that wish to communicate with each other must be configured with the same SSID Several Access Points can be set up using the same SSID so that users can roam from one Access Point to the other without losing network access The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it The SSID is not intended as a security measure it is used only to identify different networks 12 Hughes 9250 BGAN Terminal User s Guide 1 1 yy inmarsat Weight Dimensions Humidity Temperature Water amp Dust Wind ICE Vehicle Motions Power TECHNICAL SPECIFICATIONS Terminal 2 8 Kg terminal with battery 27 5 cm x 34 5 cm x 5 0 cm 95 RH at 40 C 25 C to 60 C operating 25 C to 80 C storage IP 55 standard
13. d calls to drop and packet switched sessions to pause User intervention may be required to reactivate connections for longer outage durations Note 6 Hughes 9250 BGAN Terminal User s Guide 1 1 gt COVERAGE Map The Hughes 9250 will perform best in areas where the elevation angle is 20 degrees or higher Lower elevation angles increase the probability of signal outages caused by trees buildings and hilly terrain and may severely impact the usability on the move w o 20 ar tao F2 4 Satellite i pe aoaaa aaa 2 OTe service coverage planned from 2006 FI 1 4 Satellite BERAE of ar don at De alga cl asang stat fuctuace depending upon a variety of conditions Hughes 9250 BGAN Terminal User s Guide 1 1 7 inmarsat TROUBLE SHOOTING Problem Possible Cause Possible Solution Terminal will not turn on DC power adapter not connected properly User disabled the Auto On Mode Connect the DC power adapter Press the power button for 2 seconds to power up the terminal Use LaunchPad to enable the Auto On Mode Battery does not charge Battery is defective battery LED is flashing red Battery temperature is outside charging range Replace battery Battery will only be charged at temperatures between 0 C and 45 C Cannot insert battery into terminal Battery incorrectly oriented Ensure the battery is oriented as shown in First Time Setup Cannot insert USIM card
14. e terminal Best efforts performance under moving conditions depending on obstruction of satellite signal Performance is limited by the BGAN system design Signal outages of more than 3 seconds will cause circuit switched calls to be dropped and packet switched sessions being interrupted May require user intervention to reactivate connections for longer outage durations Hughes 9250 BGAN Terminal User s Guide 1 1 d ABouT THIS USER GUIDE This user guide contains the most up to date information available on this product on the date it was generated It is focused on the specific information needed to operate the Hughes 9250 Land Mobile User Terminal and to document the differences to the Hughes 9201 BGAN Class 1 Satellite Terminal Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the LaunchPad Software 2 Hughes 9250 BGAN Terminal User s Guide 1 1 P PACKAGE CONTENTS When you unpack the Land Mobile Terminal Kit package you will find the following E BGAN Land Mobile Tracking Antenna Kit mM Hughes 9250 Class 2 BGAN Satellite Modem Kit Your Service Provider will supply you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the network Note The SIM card will also have four 4 MSISDN numbers associated with it for various ISDN services 4K Voice 3 1KHz Audio Fax 64K
15. ead this entire user manual before you attempt to use the Broadband Global Area Network BGAN Land Mobile Satellite Terminal In particular read this safety section carefully Keep this safety information where you can refer to it if necessary WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury WARNING Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury DANGER Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death gt gt e WARNINGS FOR SATELLITE TERMINAL DO NOT STAND IN FRONT OF THE ANTENNA This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite antenna when system is operational Maintain a distance of two meters or more from the front of the Satellite Terminal antenna PROPERLY GROUND THE EXTERNAL ANTENNA Failure to properly ground the optional external antenna may result in severe personal injury or death Do not attempt to ground the optional external antenna unless you have the skills to do so in accordance with local electrical codes DO NOT OPERATE DURING ELECTRICAL STORMS Operation of the Satellite T
16. ectrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com Hughes 9250 BGAN Terminal User s Guide 1 1 15 yy mr GLOSSARY APN An Access Point Name APN provides access to an external network By default the SIM Card in your terminal is configured with the APN of your Service Provider You may want to configure further APNs if you have arranged with your Service Provider to use more than one SIM Card BGAN Satellite Terminal Referenced throughout this document as the Satellite Terminal or The Terminal this device implements and manages BGAN satellite communications between your computer and Service Provider s network Quality of Service Quality of Service QoS assigns a level of priority to certain types of data traffic in particular high bandwidth applications such as video and multimedia QoS attempts to maintain a guaranteed throughput level and minimize error rates and end to end latency so providing a higher level of service than best effort protocols DNS Server The Domain Name System DNS is an Internet service that is required because the Internet does not recognize
17. erminal during electrical storms may result in severe personal injury or death Disconnect the Terminal from the computer and store the unit indoors if lightning is anticipated in the area of operation gt gt gt Hughes 9250 BGAN Terminal User s Guide 1 1 gt amp GENERAL Handle your Satellite Terminal with care The enclosure is weather resistant per IEC 60529 IP55 however do not submerge the unit or expose it to severe rain storms Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 60 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged or covered with foreign material like paint or labeling When inserting the USIM SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol
18. es the how quickly the GPS Terminal is able to start E Hot start if the GPS receiver is being used frequently that is in the last two hours it is regularly updated with data from the GPS satellites and so only takes a few seconds to obtain a GPS fix after being switched on E Warm start if a GPS receiver has not been used for more than two hours then it will take up to 45 seconds to obtain a GPS fix E Cold start if the GPS receiver has not been used for some time or is 300 km or more from where it was last used it can take as long as 15 minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites The GPS system is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall However physical blockages such as tall buildings or terrain can significantly degrade the ability of the GPS receiver to obtain a fix For this reason ensure that the GPS receiver has a clear view of as much open sky as possible GPS AND BGAN REGISTRATION BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network Following successful registration and providing the Terminal is left switched on and remains stationary the GPS is no longer needed Periodically the BGAN Terminal contacts the BGAN network to inform the network that it i
19. fer can then take place between the Terminal and the external data network within the scope of the current PDP Context The PDP Context is stored in both the Terminal and the Core Network A single Terminal may have multiple PDP Contexts each with different QoS profiles The primary PDP Context is a PDP Context with default QoS profile attributes and is always activated first All other PDP Contexts with the same PDP Address are secondary PDP Contexts Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles Hughes 9250 BGAN Terminal User s Guide 1 1 1 gt WLAN Wireless Local Area Networking WLAN enables two or more computers equipped with wireless adapter cards to share resources A wireless network comprises of two or more computers each equipped with wireless adapter cards forming a network When the computers are within range of each other each computer has access only to the resources of the other computer but not to any central server or other resource This type of basic configuration is known as an ad hoc network A more common and efficient use of a wireless network is one in which two or more computers equipped with wireless adapter cards are linked to a WLAN Access Point The Access Point allows each computer to have access to shared resources such as a broadband Internet connection as well as to other computers on the network Such a configuration is know as Infrastru
20. filling station Do not use near fuel or chemicals QUALIFIED SERVICE Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment BATTERIES AND ACCESSORIES Use approved batteries Hughes P N 3003702 0001 and accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury AC mains power adapter Hughes P N 3003727 0001 is for indoor use only It has an indoor operating temperature range of 0 C to 40 C and provides an output voltage of 20 VDC The storage capacity of the battery decreases when operated The terminal will only charge the battery when the temperature is within the range of 0 to 45 C CONNECTING DEVICES Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions Hughes 9250 BGAN Terminal User s Guide 1 1 PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemaker user you are still concerned about interaction with the Satellite Terminal we suggest you follow the
21. holder into terminal USIM is not correctly seated in the card holder Card holder incorrectly oriented Ensure the USIM is pressed firmly into the card holder Ensure the card holder is oriented as shown in First Time Setup The BGAN LaunchPad will not connect to the terminal No interface connection between the terminal and computer Ensure there is a WLAN or Ethernet connection between the terminal and computer see Hughes 9201 User Guide The BGAN LaunchPad will not connect to the terminal over the WLAN interface WLAN WEP is enabled on terminal and the computer s WLAN is not programmed with the WEP keys WLAN signal is not strong enough Disable WEP or use the same WEP keys for both the terminal and computer For details go to Hughes 9201 User Guide Locate the terminal and computer to reduce any obstructions between them and locate them closer together Terminal will not accept incoming ISDN calls The MSN programmed into the ISDN device does not match the MSN programmed into the terminal Ensure the appropriate MSN is programmed into the ISDN device see Hughes 9201 User Guide Ensure the appropriate MSN is programmed into the terminal see Hughes 9201 User Guide Hughes 9250 BGAN Terminal User s Guide 1 1 Problem Possible Cause Possible Solution Terminal will not make outgoing ISDN calls The ISDN interface is turned off Note the interface turns off auto
22. matically when the terminal is operating from battery power if no ISDN device is detected within 5 minutes from power on Terminal is still in antenna pointing mode Enable the ISDN interface from the BGAN LaunchPad see Hughes 9201 User Guide Alternatively turn the terminal off then turn it on and immediately connect the ISDN device Exit antenna pointing Terminal is connected to the BGAN network but cannot obtain the requested Quality of Service Network temporarily not available User tried to set up a 256 Kbps streaming connection Retry again If problem persists contact your service provider The Hughes 9250 only supports 128 Kbps streaming connections Terminal does not obtain a GPS fix Terminal s location limits visibility of 4 or more GPS satellites Move the vehicle terminal to a location where there are few obstructions such as trees or tall buildings so that as much as possible of the sky is visible You hear a continuous beep from the terminal when you connect an ISDN device to the ISDN port The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting is not an ISDN device It might be an Ethernet device that you are accidentally connecting to the ISDN port Only connect an ISDN device that draws less than 7OmA of current at 40V equivalent power 2 8W Make sure you connect only ISDN devices to the ISD
23. nt data whilst the packet is being resent you may notice some jitter or delay in the received data This is normal for most data types For real time applications such as Voice over IP VoIP or video it is recommended that you remove error correction Removing error correction minimizes delay and jitter Ethernet Ethernet is a local area networking method used widely throughout the computer industry It is one of the three communications interfaces supported by the Satellite Terminal Fault Code A number which uniquely references an error in a hardware or software system In the Satellite Terminal if there is a fault detected the fault code and a description are displayed in suitable LaunchPad windows GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signals to determine the Terminal s location on earth That location is used during registration to gain access to the BGAN system Header Compression A header is the component of a data packet that precedes the data that you are sending The header contains information such as source and destination address error checking and other administrative details In most data types this does not noticeably 16 Hughes 9250 BGAN Terminal User s Guide 1 1 affect the data transmission rates However in multimedia applications such as voice and video the header can significantly affect performance
24. onnection aspects such as routing Quality of Service QoS security and billing between a mobile user terminal such as the BGAN Terminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTS based 3G networks worldwide for transmitting data In order for a user to be able to transfer data across a network a PDP Context must be activated in the Terminal and associated Core Network The procedure for this is as follows 1 After registration with the network the user activates a PDP Context using an application on the computer or Terminal and requests sufficient radio resources that is power and bandwidth to support the context activation procedure 2 Once the resources are allocated the Terminal sends the Activate PDP Context request to the Core Network This request includes key information about the mobile user s PDP address for example an IP address PDP type that is static or dynamic address the QoS requested for this context the APN of the external network to which connectivity is requested the user s identity IMSI and any necessary IP configuration parameters for example security settings 3 On receiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the Terminal and the Core Network and data trans
25. p sequence The tracking antenna will begin its search of the BGAN satellite and the antenna motors may be heard during this time Note that the tracking antenna must have line of sight of the BGAN satellite Once the antenna has locked onto the BGAN satellite it will continue to make minor adjustments to acquire optimum signal strength The antenna may be heard twitching during this time Eventually the antenna will sit at an optimum position while the vehicle is stationary Refer to the Hughes 9201 Terminal User Guide for instructions on How to connect a Personal Computer or Mac to the terminal How to establish a data connection to the Internet How to use the Automatic Context Activation Feature How to use the LaunchPad user interface How to connect and use ISDN terminals Once the vehicle starts moving the Hughes Tracking Antenna will automatically track the satellite signal and keep the antenna pointed towards the satellite During short outages e g while driving under a bridge etc the antenna will remain in the same position and will pick up the satellite signal immediately For longer outages the antenna may need to repeat the search pattern to reacquire the satellite signal lV Only best effort performance can be expected under moving conditions due to the higher probability of obstruction of satellite signal and limitations of the current BGAN system Signal outages of more than 3 seconds will cause circuit switche
26. s still switched on In addition the BGAN network periodically checks each Terminal for activity and if the Terminal has not automatically contacted the BGAN network as described above then the Terminal will be de registered from the network 10 Hughes 9250 BGAN Terminal User s Guide 1 1 PlISDN The Satellite Terminal provides an ISDN Integrated Services Digital Network interface to connect devices for Circuit Switched voice and data services It is a Basic Rate also known as 2B D interface and uses the Euro ISDN protocol Note that the Satellite Terminal can only provide service for one 64Kbps B channel at a time DIALING AND NUMBERING DIALING As the ISDN numbering system follows the same pattern as the normal telephone system dialing is carried out in exactly the same manner as making a normal telephone call The subscriber number is used with the same international and area codes as any other telephone network MULTI SUBSCRIBER NUMBERING MSN ISDN supports Multi Subscriber Numbering MSN MSN is a facility whereby more than one telephone number can be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for Voice 3 1KHz Audio UDI and RDI devices Each incoming call will be directed to the appropriate MSN depending on the type of call This allows to route incoming calls to the correct ISDN device e g ISDN phone data card or Fax gt PDP Context A Packet Data Protocol PDP Context defines c
27. se guidelines E Maintain a distance of 30 cm between the Terminal and your pacemaker E Maintain a distance of two meters from the front of the unit s antenna E Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately HEARING AIDS Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Hughes 9250 BGAN Terminal User s Guide 1 1 y D amanat CONTENTS SAFETY INFORMATION l Warming Symbols Used in this MONUI sasssesssisiesasseeesssisstisese tissede i Warnings for Satellite Terminal ccccccesseesseecssecessceeseeeecssceessseeeseeeesees i CONTENTS IV INTRODUCTION 1 ADOUT TIS PIO GU CT reire eeaeee NENE REENEN AEE E TE 1 ABOUT THIS USER GUINE nasienie n i ANERE A NNN 2 Package Conen sesuai E E 3 Minimum System REQUIFEMENTS cccccccesseceeteeceseceessecseseecesseeseseeceseeeees 3 GETTING STARTED 4 Introduction to Getting Stoned eseni S 4 Seting Up Your Termii alases e a ES 4 USING THE HUGHES 9250 5 AUTO STOM CONMGUOTION esen ia tienin ieee ti
28. tal Network ISDN and WLAN interfaces over the Inmarsat BGAN satellite network The unit offers you the following features and benefits Em Fully autonomous tracking antenna acquires and tracks the BGAN satellite signal while on the move Easy antenna installation magnetic mount on vehicle roof Includes antenna control unit and all cables and power supplies for vehicular installation Up to 464 Kbps data transmit and receive and 128 Kbps streaming IP data rate Speech 4Kbps ISDN voice 3 1KHz audio ISDN data 64Kbps WLAN access point Multi user capability for sharing a single unit Selectable Quality of Service QoS Full IP compatibility for Email file transfer FTP browsing VPN etc Cost effective always on access charges only for data sent and received UMTS IP based services WLAN FCC CE and GMPCS certified Subscriber Identification Module SIM card security GPS and WLAN status LEDs The unit is easy to install and connects in minutes It is built for use in vehicular environments The Satellite Terminal carries a warranty for 12 months from the date of sale Contact your Service Provider if you have questions about the warranty or need to return the terminal for repair In this document the following names and abbreviations are used to identify the Satellite Terminal and your computer Term Definition Terminal Satellite Terminal TE Terminal Equipment your computer UT User Terminal satellit
29. tans 5 Features of the Hughes 9250 cseesssscsecssscsssssesssessesccssssecsesesessesessnes 5 Power Up and Connection to the Internet oo eeeecececesececeesseceeeesseeees 6 COVE GES MOD ss scessccecssagenscgacbeveadances sagaestdeassegachevansaagenstgaevbdeastagandegaasedeense 7 TROUBLE SHOOTING 8 TECHNOLOGY OVERVIEW 10 E 1 couche an stehspsnabshesae pense sweat nes seivtasanadeninsansedasMewasn musaanetesasianasdatexeh 10 OBIGINING G GPS FiK ceccccessteccasaceaiicnessdcoasecedsesncasaceaesceaseddersesedsesaasedes 10 GPS ANd BGAN ReGISTOATION ceseseesssecessceesssesseeeceseeeesseeceseeeesees 10 ISIN ereinen a N a a tenes 11 Dialing and NUMB SING sitietcceteewiecsaicieteicentcietec E 11 PDOP COMEX aniones N E E 11 WEAN cases oscavieeneytoaeussaniooeaiviancqianavdeqeuiieeGiastnun ies euaaierantiaunesanuamec ts 12 PEMOMnNON GC vivsssves sei iediidn noiae a a a i 12 SOIL E tren eohig ee E E 12 TECHNICAL SPECIFICATIONS 13 DECLARATION OF CONFORMITY 14 FCC COMpPlONGS rninn Galante bad A AN 14 EU WEEE Waste Electrical and Electronic Equipment Directives 15 GLOSSARY 16 iv Hughes 9250 BGAN Terminal User s Guide 1 1 Y D m INTRODUCTION gt ABout This PRODUCT The Hughes Network Systems HNS 9250 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication The 9250 allows you to simultaneously send and receive IP packet and circuit switched data via Ethernet Integrated Services Digi
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