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G Data AntiVirus Client

1. http localhost GDAdmin Pages Common Clients aspx Internet Protected Mode Off R10 Attachment Attachment Troubleshooting FAQ Here you can find answers to questions which may arise while you are working with G Data AntiVirus I want to execute client installation centrally from the server via the Administrator The most convenient way to run the installation is via the Administrator However to do this the clients must meet certain prerequisites Remote installation can be completed in two ways If the client meets the necessary prerequisites the files are copied directly and entries made in the registry With Windows XP professional Windows Vista and Windows 2000 the G Data Client is started immediately If the server can only access the hard drive and not the registry or if other system prerequisites are not met the entire set up program is copied to the client and started automatically at the next computer reboot To install simply access the Administrator menu bar and choose the Clients gt Install G Data AntiVirus Client function An input window appears in which you should enter the user name password and domain for the ManagementServer After this data is entered a window appears showing all available network computers Activated clients are identified by a symbol Disabled clients are represented by a greyed out symbol Select a network computer for installation and click on the Install button The G Data
2. 38 42 Right mouse button 70 46 50 73 Riskware 42 50 Settings and scheduling 48 74 Rollbacks 34 Setup wizard 6 20 24 Root password 81 Setup LinuxClient Debian 81 Router 7 Setup LinuxClient Fedora 81 Run 11 42 Setup LinuxClient Suse 81 Run again immediately 39 Show all firewall reports 63 Run scan jobs again immediately 45 Show all HTTP reports 63 Show alljobs 45 S Show all quarantine reports 63 Samba server 7 23 81 Show all reports 63 Samba service 81 Show all reports with unremoved viruses Scan email for viruses 56 63 Scan folder for viruses 56 Show content of the quarantine folder scan jobs 39 59 63 scan logs 34 Show options 45 63 Scan options 56 Single scan jobs 39 Scanner 42 SLE 81 Schedule 39 SMB Protocol 7 81 Scheduling 39 SMTP 21 54 56 Search for client computer 79 SMTP server 33 Search for computer 29 SoftwareCD 11 second server 14 Some clients report that Program files have been changed or are corrupted What can be done 80 Some clients report that The virus Select server type 14 database is corrupted What can be Send alarm notifications by email 34 done 79 Send to the Internet ambulance 62 Spam filter 58 73 Sender address 21 Special feature for scan jobs on a Linux 18 19 23 file server 45 Secondary MMS 14 Security icon 70 Server Server activated 37 Special feature on a Linux file server 49 Server disabled 37 Spyware 42 50 94 SQL database SQL server 15 Standard po
3. Password Domains ices atime After confirming the dialogue entries the ManagementServer tries to install the client software on all activated computers An information screen informs you about the installation progress and any problems 22 Install G Data AntiVirus Client o p32 successfully performed meng w2k ion was successfully performed If problems should occur during remote installation of G Data AntiVirus Clients via the Administrator you also have the option of installing the client software manually or semi automatically on the client computers Please refer to the sections InstallG Data AntiVirus Client You can also install special client software on Linux clients in the network For more information please read the section Installation of the client software on Linux computers in the annex of this documentation G Data AntiVirus Administrator Other program starts access password You can invoke the administrator tool for control of the ManagementServer by clicking the entry G Data AntiVirus Administrator in the program group Start gt Programs gt G Data AntiVirus ManagementServer from the start menu When you start the administrator you will be asked for the server and password Enter the name of the computer on which the ManagementServer was installed in the field Server Logon Server X Authentication Windows authentication User name admin
4. groups and pass these on to the main server The latter is supported by a secondary server which should the main server fail functions as a backup Main MMS Secondary MMS SS Subnet Server ed Subnet Server d A Database server Please select a database server that you will install now You have the option of using existing SQL servers Microsoft SQL Express or an integrated database e g for smaller networks 9 A server operating system is not absolutely necessary The SQL variant is provided primarily in larger networks with a client number of gt 50 9 With the installation of Microsoft SQL Express a possibly still existent conventional database is automatically converted Computername Now check the name of your computer on which you are installing the ManagementServer This computer must be addressable by the clients in the network via the name given here If the correct name is not given here please change the specification under Name accordingly 15 G Data AntiVirus Starting the installation The ManagementServer will now be installed The installation starts with a completion screen Click on Install Online registration No later than prior to carrying out Internetupdates you must have registered with the G Data UpdateServer to receive your access data For this you can register directly during the installation or later by executing the function Internet update under Start gt Pr
5. most of the icons will be displayed in warning mode for a short duration This does not mean that G Data AntiVirus is not protecting your computer during this time quite the opposite an internal virus protection status check is underway which indicates to you that automatic checking of the functions is underway By double clicking the respective entry you can undertake actions here directly or change to the respective function Once you have optimised the settings for a component displaying a warning icon the icon in the status area reverts to the green traffic light icon Jobs In this task area you can define jobs for virus checks on the G Data AntiVirus Clients There are two different job types single scan jobs and periodic scan jobs Single scan jobs are performed immediately after they are created for the periodic jobs a Schedule is defined according to which they are run Scan jobs or jobs are the corresponding tasks that you create in the task area of the same name for virus checking removal or prevention WD ENG VISTA32 C2 G Data AntiVirus Administrator oe File Clients View Tasks Settings Status Taske Settings Repons Clients Statistics a axar a Computer Group Status Ready Database 4 30 2008 Entries 1 In the jobs task area all jobs appear under the name given to them by you and can be sorted according to the following criteria by simply clicking on the respective colum
6. Password cence Hee Now the administrator program interface opens Its functions are explained in the following sections Administrator program setup The administrator interface is subdivided as follows YD ENG VISTA32 C2 G Data AntiVirus Administrator o File Clients View Settings PESCO ARNESE 4 cent k status Tasks Settings Reports Chents Statistics est eME G Data AntiVirus status eng vm xp32 le vin eng w2k G Data AntiVirus Client installed 17 OutbreakShield active 17 Ready Database 4 30 2009 Entries 2 The left Client selection area shows the hierarchical structure of the monitored computer To the right of this one can switch over to the respective Taskareas via tabs The content of the task area normally relates to the computer highlighted in the client selection area or to the selected group of clients Above these columns a Menu bar and Toolbar for global functions can be seen which can be used in all fields of activity 23 G Data AntiVirus 9 When administrating Linux clients which serve as Samba servers functions which for example are involved in handling emails are blocked because these are not required in the context of a file server Functions which cannot be adjusted for Linux clients are highlighted using a red dot in front of the corresponding function Menu bar The menu bar contains global functions that can be used in all task areas
7. Tasks are divided into the following areas e File Clients e View Jobs only in the Jobs task area Reports only in the Reports task area Client settings only in the Clientstask area Settings e Help File Basic user management and printer functions as well as the Setup wizard are available to you in the file menu Setup wizard With the Setup wizard you can select and activate the clients from your network in a user supported process for which you desire a check to be run by G Data AntiVirus The Setup wizard is explained in detail in the section Initial program launch Setup wizard 24 G Data AntiVirus Administrator Display log The log file provides a quick global overview of the last actions carried out by your G Data AntiVirus All relevant information is displayed here You can filter the log display using the following setting fields Log view specify here whether you would like to see a log of client or server procedures Computer group specify here whether you would like to view a log for all clients or groups or only individual areas Procedure Here you can define whether you would like to view all information relevant to the log or only notifications on specific topics Time Specify the from to time here for which log information should be available The field Update is to specify that procedures which occur while the log file view is open are also listed By clicking Close the log fil
8. administrator at the next opportunity for further appraisal The user can also easily check files or directories from Explorer by selecting the files or directories and utilising the function Check for viruses G Data AntiVirus in the context menu with the right mouse button Name Date modified Type 7B296FB0 376B 497e B012 9C450E1B7327 2P 5 5 2009 12 41 PM C7483456 A289 4 2 8pointl wav 9 18 2006 11 32 PM Wave Sound _ 12520437 cpx 9 18 2006 11 28 PM CPX File _ 12520850 cpx 9 18 2006 11 28 PM CPX File aaclient dll 1 21 2008 4 22 AM Application Extens accessibilitycpl dll 1 21 2008 4 22 AM Application Extens ACCTRES dll 11 2 2006 9 28 AM Application Extens akaa Check for viruses G Data AntiVirus peplication pienses aclui dll Application Extens 2 acppage dll CE ae Application Extens acprgwiz dll Restore previous versions Application Extens ActionQueue dll Sec p Application Extens ActiveContentWiza Application Extens During an ongoing virus check the context menu is expanded with the following entries 71 G Data AntiVirus Virus check priority The user has the option of determining the priority of the virus check here If High the virus check is carried out quickly although it can significantly slow down work with other programs on this computer With the Low setting on the other hand the virus check takes comparatively long but other work on the client computer is
9. are essential for the operation of the WebAdministrator After the installation you will need to restart the computer 9 Warning BEFORE installing the WebAdministrator you need to enable the Compatibility with IIS Metabasis and IIS 6 Configuration Windows function If this function is not available installation of the WebAdministrator will be cancelled This setting can be found for example in Windows Vista under Start gt Control panel gt Programs gt Programs and Functions gt Switch Windows Functions on or off You can switch the setting on or off here in Internet information services gt Web administration tools gt Compatibility with IIS 6 management gt Compatibility with IIS Metabasis and IIS 6 Configuration Furthermore the www services must also be enabled if this has not already been done To do this please check the box in Internet information services gt wwwservices You can now install the WebAdministrator j After the installation you will see the icon for the G Data AntiVirus ab WebAdminstrator on the desktop of your computer 75 G Data AntiVirus Program setup of the WebAdministrator To use the WebAdministrator just click on the WebAdministrator desktop icon Your web browser will then open automatically at a login page for accessing the WebAdministrator G Data AntiVirus WebAdministrator Logon Windows Internet Explorer fe gQ S http localhost GDAdmin Pages Misc LoginUser as
10. available job in the list or select the Properties command from the context menu by right clicking the mouse You can now change the scan job settings to what you want New scan job periodic Use this function to set up a new job for periodic scans It opens a dialogue for entering job and scan parameters You can enter the settings you want here When so doing you can change between settings areas by simply selecting the relevant tab Double click on the entry to change the parameters for an available job or select the Properties command from the context menu by right clicking the mouse You can now change the scan job settings to what you want 41 G Data AntiVirus Job Use the job parameters to define what name the scan job should have For example you can enter meaningful names here such as Archive scan or Monthly scan to unambiguously label the desired job so that it can be found again in the tabular overview In addition you can also enter whether the user can cancel the job via the client context menu If you use the monitor to permanently monitor your network it is OK to let the scan job be cancelled by the user as it may have a slight impact on his working speed However if you do not use the monitor periodic scans are absolutely indispensable and should not be able to be switched off You can use the Regularly transmit scan progress to the server option to have the status of a scan process running on a client di
11. can usually be remedied by defining an exception files that are not to be checked For this purpose the files that are frequently accessed must be identified You can identify this data 80 Attachment with a program such as MonActivity If necessary contact our ServiceCenter Known delays e When using some HP printers with Microsoft Office the files HP INI should be defined as an exception e When using the mail software Eudora the files EUDORA INI and DEUDORA INI should be defined as exceptions 9 Naturally you can also increase performance by not using both engines for virus checks but rather only one engine Installation of the client software on Linux computers The product makes it possible to use G Data virus protection on Linux workstations of various distributions The Linux client can thus as with Windows clients be linked into the G Data ManagementServer infrastructure centrally managed via the G Data Administrator software and supplied with signature updates Analogous to the Windows clients a file system monitor with a graphical user interface will be set up with Linux clients that orients itself to the Windows version in terms of functionality For Linux computers that operate as fileservers and provide Windows authorisations to different clients via the SMB protocol a module can be installed that controls access to the cleared areas and carries out a file scan with every access event so no malware can mi
12. during regular checks of the computer outside the actual usage times checking of the archives should also take place Email archives Checking of compressed data contained in email archives is very time consuming and can generally be suppressed if the G Data AntiVirus monitor is active on the system The monitor can detect a previously hidden virus while the archive is being unzipped and can automatically prevent it from spreading Nevertheless during regular checks of the computer outside the actual usage times checking of the archives should also take place System areas The system areas of your computer bootsectors master boot records etc which form the essential foundation of the operating system should generally not be excluded from virus checking Check for diallers spyware adware riskware With G Data AntiVirus you can also check your system for diallers and other malware spyware adware riskware These are e g programs that establish expensive unwanted Internet connections of which the potential for financial damage is no less significant than that of the virus They may for example secretly record your surfing habits or even all the keyboard entries you make including your passwords and forward these to third parties via the Internet at the earliest opportunity Use all available processors With this option you can distribute the virus checking load on systems with multiple processors e g DualCore over
13. files Automatically update program files Garb Switches automatic updating of program files on Clients periodically check whether a new version is available on the ManagementServer and execute an automatic update Process directory exceptions You can define client directory exceptions here that are not to be checked during the execution of scan jobs 68 G Data AntiVirus Administrator Statistics In this task area you can permit the display of statistical information about virus occurrences and client infections Under Statistics simply select whether you would like a general overview of the clients and their interaction with the ManagementServer Overview of clients an overview of viruses against which protection was provided Virus hit list or a listing of the infected clients Infected clients hit list YP ENG VISTA32 C2 G Data AntiVirus Administrator teele File Clients View Settings AO AARNE CNL E B E Entire network Staus Tasks Settings Repons Clients Statistics S a Test E ENG VM XP Statistics Overview of cients z fa VM ENG Ww2 x v1 57 5 200 ENG VISTA32 C2 ae anh Statistics Number Note POWEREDGE Monitored ciente 1 Number of enabled clients F gs quana sHc Enabled I dey 1 100 0 Number of clients that had a connection to the pal Enabled 3 days 1 100 0 Number of clients that had a connection to the Enabled 7 days 1 100 0 Number of clients that had a connect
14. in as the administrator root on the Linux computer 2 To view the log files see The log files avk log and remote log are stored under var log avk In the file avk log the scan results of the scanner avkserver are logged while in the file remote log you can view the output from the avclient process which creates the connection to the G Data AntiVirus ManagementServer Look at the files and search for any error messages If you wish to see more messages then in the configuration files etc gdata gdav ini und etc gdata avclient cfg set the entries for LogLevel to value 7 Attention A high LogLevel generates a lot of messages and causes the log files to quickly increase in size Under normal operating conditions always set the LogLevel to a low value 3 Test the scanner Use the commandline tool avkclient to test the functioning of the scan server avkserver The following commands can be executed linux avkclient avkversion outputs the version and latest update date of 83 G Data AntiVirus 84 the virus signatures linux avkclient avkversion outputs the version in short format linux avkclient scan lt file gt scans the file lt file gt and outputs the result Check the configuration file The file etc gdata avclient cfg is the configuration file for the remote client avclient Check whether the address of the main management server MainMMS is entered correctly If not delete the incorrect ent
15. its leading security capabilities have been awarded terrific scores in numerous tests G Data AntiVirus is based on central configuration and administration plus as much automation as is possible All clients whether they are workstations notebooks or file servers are controlled centrally All client processes run invisibly in the background Automatic Internet updates enable extremely fast reaction times in the event of virus attack emergency Central control with the G Data AntiVirus ManagementServer makes installation settings updates remote control and automatic systems possible for the entire network This reduces the workload on the system administrator and saves time and money Your G Data Security Team G Data PremiumHotline The PremiumHotline for your G Data AntiVirus multi user and network licences is available at any time for all registered business customers www gdata software com Your registration number is located on the back of the user manual If you bought the software online you will receive your registration number in a separate email You can enter it via the online registration form You will then immediately be given a password online with which you can download your personal Internet updates The Online database for frequently asked questions FAQ already contains answers to many questions concerning G Data AntiVirus Before contacting the hotline please check your computer network configuration The following inf
16. not significantly slowed Stop virus check This enables the user to interrupt the virus check and continue it again at a later time Cancel virus check As long as the administrator has enabled the option User can change monitor options the client user can also cancel virus checking on his client even if the check was manually started on the client Display scan window With this option the user can display the information window in which the course and progress of the virus check is displayed 1 G Data AntiVirus Client Virus check Check computer Cose Pause Disable monitor Using this command the G Data AntiVirus Monitor can be switched off by the user for a specified time from 5 minutes up to until the next computer restart This is only possible if the administrator has assigned the corresponding rights For example the temporary switching off of the monitor may be useful during extensive file copying procedures as this would considerably speed the process up Virus checking is also switched off during this interval This should be borne in mind 72 G Data AntiVirus Client Options As long as the administrator has enabled the option User may change monitor options the user can adjust the client options for virus checking on his computer as well as the options for the monitor which runs in the background to meet his own requirements 9 Warning Of course this way it would be possible to e
17. off 2 Restart your computer Usually you reach the BIOS setup by pressing the DEL button as the computer is booting up and sometimes the F2 or F10 button as well 3 How to change individual settings in your BIOS setup varies from computer to computer Please consult your computer s documentation The result should be the boot sequence CD DVD G Data AntiVirus ROM C meaning that the CD DVD ROM drive becomes the 1st boot device and the hard disk partition with your Windows operating system on it becomes the 2nd boot device 4 Save the changes and restart your computer Your computer is now ready for a boot scan For the boot scan itself proceed as follows 1 a Boot scan using the program CD Use the G Data program CD to boot up your computer Insert the G Data software CD into the drive In the start window that appears click on Cancel and switch the computer off Boot scan with G Data software that you have downloaded from the Internet Use the Create BootCD option in the G Data software program group to burn yourself a new boot CD Insert the boot CD you have burnt into the drive In the start window that appears click on cancel and switch the computer off After this first step the boot scan in all three scenarios will proceed identically 2 Restart the computer The G Data boot scan start menu will appear The G Data boot CD is located Make Pres 3 Use the arrow keys to select the optio
18. sent By clicking the Accept button you accept the executed changes by clicking Cancel you exit the dialogue without accepting the executed changes You can create individual configurations for handling mail for every client or for user groups via the administrator In this respect you can select from the following options 54 G Data AntiVirus Administrator Incoming mails The following functions are available In case of an infection Here you can specify the action to be taken if an infected file is detected There are various options here that may or may not be suitable depending on what the respective client is used for Check received mails for viruses By enabling this option all emails that the client receives online will be checked for viruses Check unread mails on program start up Microsoft Outlook only This option is used to scan emails for viruses that the client receives while it is offline AntiVirus will check all unread mails in your Inbox folder and subfolders as soon as you open Outlook Append report to received infected mails As soon as one of the emails sent to the client contains a virus you will receive the following message in the body of this mail beneath the actual mail text WARNING This mail contains the following virus followed by the name of the virus In addition you will find the notification VIRUS before the actual subject If you enabled the option Delete _attachment text you will also
19. server computers among each other as well as for the online connection to the G Data UpdateServer The following minimum requirements apply both to clients and or server e G Data AntiVirus ManagementServer PC with Windows Vista XP or Server 2003 preferably the server versions also x64 Edition at least 128 MB RAM Internet access e G Data AntiVirus Clients PC with Windows Vista XP 2000 or Server 2003 also x64 edition at least 256 MB RAM 9 For Linux computers that operate as file servers and provide Windows authorisations to different clients via the SMB protocol a module can be manually installed that controls access to the cleared areas and carries out a file scan with every access event so no malware can migrate from the Samba server to the Windows clients or vice versa Boot scan The boot scan will help you fight viruses that have embedded themselves prior to installation of the antivirus software on your computer and that may preventthe G Data software from being installed That is why there is a special version of the G Data software that can be run before the start of Windows 9 What do do if my computer will not boot from the CD ROM If your computer will not boot from the CD DVD ROM you may need to set this option up first This is done in the so called BIOS a system that is automatically started before your Windows operating system To make changes in BIOS proceed as follows 1 Switch your computer
20. the Clients task area The Internet update ensures that you always have the most up to date virus signature databases and are using the most recent program files 30 G Data AntiVirus Administrator Virus database All clients have a copy of the virus database so that virus protection is also guaranteed when they are offline i e no connection to the ManagementServer is available For example this is important for notebooks which are only irregularly connected to their company network Updating the files on the clients takes place in two steps which of course can both be automated In the first step the latest files from the G Data UpdateServer are copied to a folder on the ManagementServer In the second step the new files are distributed to the clients see task area Clients Update status By clicking this button you can if necessary update the virus signature status display on the client if changes in the display have not yet been adopted Start update now By clicking the button Start update now you can carry out an immediate update of the virus database Automatic updates As with the virus checks you can also let the Internet updates run automatically To do this check the checkbox next to Carry out periodic update and specify when and with what cycle the update is to be carried out 2 To enable automatic updating your ManagementServer must of course be connected to the Internet or enable G Data AntiVir
21. the ManagementServer when the administrator is not open Clients In the clients menu you can carry out basic settings for the work with the clients and groups that are to be administered New group Use this command to create a group In principle this is a folder at the network level in which you can link and edit different clients together When this command is enabled a new folder icon appears beneath the folder where the client selection area is located where you can directly enter a new name for this group A Entire network S a Test i ENG vm xP32 fa VM ENG W2K ENG VISTA32 C2 In order to assign individual clients to this group as simply as possible you can just use the mouse to drag them to the group entry These clients then become sub elements of the respective group Edit group Here you can open a dialogue box where there are Add and Remove buttons you can use to group clients with one another If you have not selected a group in the group selection area this function cannot be selected 9 In order to assign individual clients to this group as simply as possible you can just use the mouse to drag them to the group entry These clients then become sub elements of the respective group 27 G Data AntiVirus Delete You can remove a computer from the list of clients to be monitored disable by highlighting it and selecting the Delete command from the client menu Note that disabling a computer does not mea
22. the program CD 7 Boot scan with G Data software that you have downloaded from the Internet 7 42 50 Both engines performance optimised 42 Browse 77 Boot sectors Business Sales 3 C Cancel virus check 71 Carry out periodic update 31 CentOS 81 Check archive 50 Check email archives 50 Check emails before sending 55 Check for diallers spyware adware riskware 42 50 Check for viruses G Data AntiVirus 71 Check network access 50 Check received mails for viruses 55 85 Check system areas on media exchange 50 Check system areas on system start up 50 Check unread mails on program start up Microsoft Outlook only 55 Check suspected viruses Check when writing 50 Clean file and move back out of quarantine 63 Client 11 29 30 47 54 68 70 71 74 77 78 80 Client activated 37 Client disabled 37 Client and server software 6 Client for Samba file server 81 48 Client selection area 64 Client settings 24 64 Client setup from the CD 79 6 11 31 64 67 70 77 70 Client version 64 Client functions 23 37 38 46 50 client software client symbol G Data AntiVirus Clients 13 22 24 25 27 30 38 39 64 67 80 Clients taskarea 31 command line 81 Comment 47 Compatibility with IIS Metabasis and IIS 6 Configuration 75 Components 11 20 39 59 64 15 70 81 Computer group 25 Context menu 47 70 71 Create AntiVirus Client installation packet 30 Create
23. to the original Licencee that at the time of delivery the data carrier CD ROM onto which the Software has been recorded is error free under normal conditions of use and within normal maintenance conditions for material performance b If the data medium or download from the Internet is faulty the purchaser is entitled to demand delivery of a replacement during the warranty period of 6 months from delivery To do so he must provide proof of purchase of the Software c As per the reason previously stated in para 1 G Data accepts no responsibility for the Software not being error free In particular G Data accepts no warranty for the Software meeting the purchaser s requirements and purposes or working in conjunction with programs selected by him The purchaser is responsible for proper selection and consequences of use of the Software together with its intended or achieved results The same is true of written materials related to the Software If the Software is essentially unusable in the sense of para 1 the purchaser has the right to revoke the contract G Data has the same right if manufacture of Software that may be required in the sense of para 1 is not possible within reasonable cost limits d G Data is not liable for damages unless damage is caused intentionally or by gross negligence on the part of G Data Liability for gross negligence does not extend to sales persons The maximum award for damages shall be the purchase price of
24. written consent of G Data 4 Ownership of rights When purchasing the product you only receive ownership of the physical data medium onto which the Software has been recorded and to updates agreed in the context of support Purchase of rights to the Software itself is not included with this G Data especially reserves all publication reproduction processing and usage rights to the Software 5 Reproduction The Software and associated written materials are protected by copyright Creation of a backup copy is permitted as long as this is not passed on to a third party 6 Duration of the contract The contract is granted for an unspecified period This duration does not cover the procurement of updates The Licencee s right to use the Software expires automatically and irrevocably if he breaches any of the terms of this contract On termination of the usage right it is obligatory that the original CD ROM including any UPDATES UPGRADES and any written materials is destroyed 7 Compensation for breach of contract G Data calls attention to the fact that you are responsible for all damages through breach of copyright that G Data incurs from breach of the terms of this contract by you 8 Changes and updates Our most recent service terms and conditions shall always apply The service terms and conditions may be changed at any time without notice and without giving reasons 9 G Data warranty and liability a G Data guarantees with respect
25. 47 Updates 47 UpdateServer 7 11 13 16 30 31 Use all available processors 42 42 50 56 Use original software 85 32 58 Use user accounts 85 Use engines Use proxy server Use spam filter User account 31 47 95 G Data AntiVirus User account and proxy settings 32 Windows clients 81 User management 19 25 Windows user 25 User may change monitor options 71 Windows user account 19 73 Windows user group 25 Username 2 19 32 Windows version 11 Usernames 16 Workstation client 81 y www services 75 Version check 32 Version information 55 Version number 2 View 24 30 39 59 Virus 59 Virus check 48 71 73 Virus check priority 71 Virus checked by G Data AntiVirus 55 virus checks 25 Virus database 31 Virus detected 59 Virus encyclopaedia 35 55 Virus hit list 69 Virus monitor 42 50 58 Virus news 55 Virus protection 2 Virus scanner 59 Virus signatures 7 81 WwW Warning messages 54 56 Web IM_ 57 Web browser 75 Web IM filter 73 WebAdministrator 11 75 76 Weekdays 42 What do I do if my computer will not boot from the CD ROM 7 Wildcards 53 Windows authentication 19 96
26. Client is then installed on this computer If your system does not meet the prerequisites for remote installation of the G Data AntiVirus Client software you of course have the option of using the G Data Client software to install clients manually or semi automatically want to install the Administrator on a client computer You can of course start the Administrator from any other computer in the network as well 9 For G Data AntiVirus to run smoothly it is not essential to install the Administrator on the clients Installing the Administrator on a client computer is actually only recommended if deemed necessary to solve a problem on site 77 G Data AntiVirus We recommend that the Admin directory is shared and then invoking the Admin exe file from the other computer Of course you can also copy the file to another computer and launch it from there Directory sharing has the advantage that you are always launching the latest version as the file can be updated via Internet update Optionally you can also place the G Data AntiVirus CD ROM in the CD ROM drive on the client computer press the Install button and then select the G Data AntiVirus Administrator components by clicking the corresponding button In the following start screen you are informed that you are about to install the Administrator on your system Please ensure that you have now closed all open applications in your Windows system as otherwise they may cause pro
27. Internet update You can use the Internetupdate area to run Internet updates for the virus databases and the client program files Alarm notifications f a new virus is found the ManagementServer can automatically send alarm notifications via email The settings required for this can be found in the Alarm notifications area in the Settings menu Online virus encyclopaedia Use the Online virus encyclopaedia function to access theG Data AntiVirus virus encyclopaedia This gives you an interesting insight into the far reaching world of viruses and malware As the virus encyclopaedia is constantly being updated you can find it on the Internet as an online encyclopaedia Help With this button you can fall back on the online help of G Data AntiVirus G Data AntiVirus Administrator Client selection area Here you will find all clients and servers as well as defined groups in your network listed hierarchically and subdivided As in Windows Explorer groups that have subdivisions appear with a plus symbol If you click this the directory structure opens up here and enables the view of the structure behind it a Entire network a Test J ENG VM XP32 fa VM ENG W2K ENG VISTA32 C2 Clicking the minus symbol closes the subdivision again The following icons are visible in the Directory selection ne Network icon A Group l Server activated Server disabled Client activated Client disabled Non selectable d
28. P address the clients must be activated in the administrator with their IP address This can be done either manually activate clients client dialogue or by searching an IP address space search for client computer G Data AntiVirus client setup from the CD If the clients are installed directly from the CD the installation program asks for both the server name and the name of the computer Enter the appropriate IP address here My mailbox was moved to the quarantine This can happen if an infected mail is found in the mailbox File move back Close the mail program on the affected client and delete any possibly newly created archive file Subsequently open the associated report with the administrator and click on Move file back Please contact our telephone hotline if moving back fails 79 G Data AntiVirus How can I check whether the clients have a connection to the ManagementServer The column Lastaccess in the Clients task area contains the date on which the client last reported to the ManagementServer Normally the clients report to the ManagementServer every few minutes if there are no scan jobs currently running The following reasons may cause a failed connection The client is switched off or disconnected from the network e A TCP IP connection cannot be established between the client and the ManagementServer Check the network settings The client cannot determine the IP address of the server i e the name resol
29. ServiceCenter Licence agreement The following are the contractual terms and conditions for the use of the software G Data AntiVirus by the end user hereafter also called Licencee 1 Object of the contract The object of the contract is the G Data software recorded ona data medium or downloaded from the Internet and the program description This is hereafter referred to as Software G Data calls attention to the fact that due to the status of technology it is not possible to manufacture Software in such a way that it operates without error in all applications and combinations 2 Scope of use G Data grants you for the duration of this contract the simple non exclusive and personal right hereafter referred to as Licence to use the Software on a contractually agreed number of computers The Software can be used in the form of an G Data AntiVirus installation on a physical unit CPU a virtual emulated machine such as VMWare or an instance of a terminal session If this computer is a multiple user system this usage right applies to all users of this one system As the Licencee you are permitted to transfer the Software from one computer to another in physical form i e stored on a data medium provided that it is not used on more than the contractually agreed number of computers at any time Use that exceeds this is not permitted 3 Specific limitations The Licencee is prohibited from changing the Software without the prior
30. Table of Contents General G Data PremiumHotline PremiumSupport extensions Licence agreement Prior to installation System requirements Boot scan Installation G Data AntiVirus ManagementServer Installation of the ManagementServer G Data AntiVirus Administrator Installation of the Administrator Logon Initial program launch Setup wizard Other program starts access password Administrator program setup G Data AntiVirus Client Installation of the clients Security icon G Data AntiVirus WebAdministrator Installation of the WebAdministrator Program setup of the WebAdministrator Attachment Troubleshooting FAQ G Data AntiVirus N N NN oa 11 13 13 18 18 18 18 18 18 70 70 70 75 75 75 77 77 G Data AntiVirus General In these days of global networking and the massive security risks this incurs the subject of virus protection is no longer one just for IT specialists Rather it has to be considered within the context of comprehensive company wide risk management at the highest level of management Computer network downtime caused by a virus strikes a company where it is most vulnerable The result Cessation of business critical systems loss of success related data loss of important communication channels Computer viruses can cause damage to a company that it can never recover from G Data AntiVirus provides you with high end virus protection for your entire network For years
31. Virus ManagementServer is created as the main server main MMS The main server represents the central configuration and administration entity of the network based virus protection architecture The ManagementServer provides the computers to be protected with the latest virus signatures and program updates In addition all specific client settings are carried out centrally on the ManagementServer Install a secondary server When using an SQL database it is possible to run a second server secondary MMS which uses the same database as the main server If the main server is unavailable for an hour or more the clients connect automatically to the secondary MMS and load signature updates from it They switch back to the main server as soon as it is available again Both servers load the signature updates independently of each other Install a subnet server With large networks it is also useful to operate the G Data AntiVirus ManagementServer as a subnetserver Subnet servers serve to reduce the network traffic loading between clients and the main MMS They can be used in subnetworks where their task is to manage the clients allocated to them The subnet servers remain fully functional even if the main or secondary ManagementServer is inaccessible 14 G Data AntiVirus ManagementServer Schematically therefore the structure of the server types in large networks appears as follows Subnet servers bundle together individual clients or client
32. address The respective client then appears with his IP address in the client selection area 29 G Data AntiVirus Create AntiVirus Client installation packet This function can be used to enable an installation packet for the G Data AntiVirus Client to be created The packet is an individually executable file AvkClientSetupPck exe with which a new client can be installed on a computer to protect it without any further user interaction being needed The installation packet for example is capable of allocating the client to all computers in a domain via a login script The packet always contains the current client version on the server View You can use this menu to define the various software selection areas The areas displayed are marked with a check You can use the Update menu item to update the program interface at any time for example to take account of current view changes You can find information on the areas in the relevant sections of the Task areas Settings In the settings menu you have access to basic program settings Internet update You can run Internet updates for the virus database and G Data AntiVirus program files from here First go to the Login data and settings tab to enter the login data you were given during online registration During the Internet update current files are loaded from the G Data UpdateServer and saved on the ManagementServer Distribution of the new files to the clients is managed from
33. all the processors with the result that the virus checking runs considerably quicker The disadvantage of this option is that the system speed for other applications is considerably reduced Thus you should only use this option if you are running your scan job at times when the system is not normally used e g overnight G Data AntiVirus Administrator Analysisscope You can also limit the virus control on the client to specific directories via the tab Analysis scope In this way for example you can omit folders with archives that are seldom used or integrate them in a special scan schedule When so doing the Directory selection refers to the currently selected computer and not to the selected client 9 Special feature for scan jobs on a Linux file server The root drive and all authorisations will be returned with the directory selection Scan jobs can thus be performed in a targeted manner based on selected authorisations or on file server directories selected as desired Delete scan jobs x The function Delete scan jobs deletes all highlighted jobs Run scan jobs again immediately Select this function to re run one off scan jobs which have already been run or cancelled For periodically executing scan jobs this function causes the job to be run independently of the schedule Logs Use this function to call up the logs relating to a particular client s jobs Show options With a large number of different scan jo
34. amba file server 70 81 Installation of the Administrator 18 Installation of the client 70 Installation of the ManagementServer 13 79 Installation of the WebAdministrator 75 Installation via the Administrator 77 Instant Messaging 58 Instant Messaging integration into IM application 58 Integrated authentication 19 integrated database 15 integrated login 25 Internet connection 16 Internet content HTTP Internet Explorer 32 57 Internet Explorer connection data 32 Internet update 2 7 16 21 30 31 35 74 IP address 79 81 IP address of the server 29 70 IP addresses J Job 42 Jobs 24 29 38 39 L Last access Lastrun 39 Licence agreement 34 Linux client 81 23 67 Linux computer 7 64 80 3 14 Limit Linux clients Linux computers 81 Linux workstation monitor 83 91 G Data AntiVirus Linux workstations 81 logentries 34 Logfile 25 Login 76 Log view 25 Login data and settings 30 31 32 LogLevel 83 Logon 19 Logs 45 M Mail plug in 59 Mail server 21 Main MMS 14 Main server 14 25 Manage server 25 64 ManagementServer 2 6 7 11 13 14 18 31 67 81 Monthly scan 42 Move back file from quarantine 63 Move file back 79 Move file to quarantine 42 50 59 Move to quarantine 62 Multi user and network licences 2 My mailbox was moved to the quarantine 79 N Name 15 39 Name of your computer 15 Name server 81 Network icon 37 New group 27 35 Ne
35. back etc you must select the respective file or files in the report overview You can select the following functions here View Indicate whether you would like to see all reports only reports with viruses not removed or only quarantine reports here You can also view the quarantine content Hide dependent reports If due to different jobs or jobs that were performed multiple times a virus alert or a report is displayed twice or more you can hide the duplicate using this option Only the most current entry is then shown and can be edited Hide archived files Here you can hide or show messages about reports from archive checks If a virus is found in an archive G Data AntiVirus generally issues two messages in which the first message shows that an archive is infected and the second message shows precisely which file in THIS archive is affected If you use the function Hide archived files both of these messages are combined If you have set up the scanjobs on your system so that these simply log viruses found you can also execute the virus countermeasures manually To do this select one or more logged file s in the report and then run the desired operation Remove virus from the file Attempts to remove the virus from the original file Move file to quarantine Moves the file to the quarantine folder Delete file Deletes the original file on the client Quarantine Clean and move back An attempt is made to remove the v
36. be notified that the infected part of the email was deleted Outgoing emails The following functions are available Check emails before sending So that you do not unintentionally send viruses from your own network G Data AntiVirus also offers the possibility of checking outgoing emails for viruses before sending them If a virus actually does get sent the message The mail subject header contains the following virus virus name appears The mail cannot be sent and the corresponding email will not be sent Append report to outgoing email A certification report is displayed in the body of each outgoing email below the actual mail text This reads Virus checked by G Data AntiVirus provided that you have enabled the option Check mails before sending Additionally you can specify the version date of G Data AntiVirus Version information and a link to the G Data virus encyclopaedia Virus News here 55 G Data AntiVirus Scanoptions The following functions are available Use engines G Data AntiVirus uses two antivirus engines essentially two independently operating virus analysis units In principle you must use both engines to guarantee optimum virus prevention results However using a single engine does have performance benefits analysis can be performed more quickly if only one engine is used OutbreakShield OutbreakShield detects and neutralises threats from malware in mass mailings before the relevant up t
37. blems during the installation Click on Next to continue with the installation The next screen allows you to select the location where the Administrator data is to be saved By default the ManagementServer is stored under C gt Programs gt G Data gt G Data AntiVirus Administrator f you want to select a different storage location you can use the Browse button to open a directory view where you can select or create a new directory Next takes you to the next installation step Now you can select a program group If you click on Next you will usually see the program in the G Data AntiVirus Administrator program group in the Windows start menu program selection screen The installation ends with a completion screen Click on End You can now use the Administrator You can invoke the Administrator tool for the control of the ManagementServer by clicking the entry G Data AntiVirus Administrator in the program group Start gt Programs gt G Data AntiVirus Administrator from the start menu I want to configure the clients using the G Data AntiVirus CD ROM with the client software You can also install the client software directly on individual clients using the supplied CD Place the CD ROM in the CD ROM drive on the client computer then select the G Data AntiVirus Client component by clicking on the button next to this During the installation you will be asked for the name of the computer on which the ManagementServer is installe
38. boot CD 11 Create client installation packet 22 47 64 Computer Computer name Create report D Daily 42 Data media 39 Database 64 Database server 15 Database type configuration 17 Date time 59 Debian 81 Default settings 21 28 64 Delay 80 Delete 28 66 Delete attachment text 55 Delete default settings 28 Delete dependent reports 59 Delete file 59 62 Delete infected file 50 Delete reports 61 Delete scan jobs 45 DEUDORA INI 80 DHCP 7 89 G Data AntiVirus Diallers 42 50 Directory 53 disable 28 35 Disable monitor 72 29 67 Disinfect if not possible delete file 50 Display disabled clients disabled clients 28 29 35 Display group jobs in detail 39 45 Display local quarantine 48 Display log 25 35 Display scan window 71 Domains 32 Download size limit 57 Drive 53 E Edit group 27 21 33 54 59 73 Email archives 42 Email Email notification 21 34 Email protection 56 email security 48 Email settings 21 33 Emergency AntiVirus service 13 21 33 42 59 62 End 27 End IP address 29 Engine 64 Entire network 28 Eudora 80 EUDORA INI 80 Exception 80 Exception directories 64 Exception directories for scan jobs 49 Exceptions 53 Existing exceptions 64 90 export 25 F False alarm 50 Fedora 81 File 20 24 53 File mail 59 File move back 79 File moved to quarantine 59 File server 81 File server client 81 42 50 11 30 48 67 Firewall report
39. box is not filled to capacity during acute attacks Update rollback engine A B Where a false alarm or similar problems occur it can in rare cases make sense to block the latest update of the virus signatures and use a previous virus signature update instead The ManagementServer saves the last updates from each AntiVirus engine Should the latest update for engine A or B result in problems the administrator can block the latest update for a certain time interval and instead of this distribute a prior signature update to the clients and subnet servers 9 On clients that are not connected to the ManagementServer e g notebooks used in business travel no rollbacks can be carried out Here a block transferred from the server to the client cannot be applied retroactively 9 The number of rollbacks to be saved can be specified in the area Server settings Server settings Here you can make the basic settings for synchronisations and automatic delete procedures Settings You will find the following options in the settings area e Rollbacks Indicate here how many of the updated virus signature updates you would like to hold as a reserve for Rollbacks The default value here is the last 10 signature updates for each engine e Automatically clean Here you can define that log entries scan logs and reports are automatically deleted after a specified period of time 34 G Data AntiVirus Administrator Synchronisation In t
40. bs it is useful to show and list these according to particular criteria The following options are available Show all jobs Only show single scan jobs 45 G Data AntiVirus Only show periodic scan jobs Only show open scan jobs Only show completed scan jobs Display group jobs in detail Displays all associated entries with group jobs The option is only available if a group is selected in the computer list Settings Options for all clients individual clients or a group of clients can be set in this task area e g whether updates should be performed automatically whether internal Internet updates via the clients are permitted whether exception directories are allowed to be individually defined there etc Monitor i j Via the selection box found above you can decide which type of options you would like to edit here In the Client selection area select the desired client for this or the group of clients that you would like to configure then execute the desired entries and close the procedure by clicking the Accept button 46 G Data AntiVirus Administrator General Here you have the following setting options G Data AntiVirus Client The following functions are available Comment Enter a distinctive name for the relevant client Symbol in the taskbar For terminal servers and Windows XP or Vista with fast user switchover you can select the sessions in which a cli
41. ccurs automatically login and dial up where necessary must be automated First enter the access data here that you received during online registration A detailed description of scheduling update intervals and the execution of basic settings is contained in the Internet update section Of course you can also automate Internet updates at a later date via the Administrator program interface Email settings The ManagementServer can send potentially infected files to the Emergency AntiVirus service for investigation So that this can be done at the push of a button you need to enter the name of the mail server the port number SMTP and the senderaddress Responses from the Emergency AntiVirus Service will be sent back to this email address Email notification The ManagementServer can inform the network administrator via email if a virus is found on one of the clients Enter the email address for the warning recipient Use the quantity limit to stop your mailbox from being overloaded with notifications in the event of a massive virus attack Click on Finish to exit the wizard 21 G Data AntiVirus Automatic installation of the client software If you have selected Client software automatically installed you will be asked to enter a user account on the server that has access rights for the clients Install G Data AntiVirus Client Please specify a user account on the server that has access rights for the client User name admin
42. ck is summarised Here you can see whether the virus analysis was completed successfully get 56 G Data AntiVirus Administrator information about the number of emails and attachments scanned and about any read errors as well as any viruses found and how they were dealt with You can hide both windows by clicking on the Close button e Monitor ports Generally speaking the default ports for POP3 IMAP and SMTP are monitored If your system s port settings are different than these you can customise this accordingly Web IM You can undertake the following settings here Internet content HTTP e Process Internet content HTTP In the web options you can determine that all HTTP web content is checked for viruses whilst browsing Infected web content is not run at all and the corresponding pages are not displayed To set this option please check Process Internet content HTTP e Avoid browser timeout Since G Data software processes web content before it is displayed in the Internet browser it requires a certain amount of time to do so depending on the data traffic Therefore it is possible for an error message to appear in the Internet browser because the browser does not receive data immediately due to the antivirus software checking it for malicious routines By activating the checkbox Avoid browser timeout you can disable this error message and as soon as all browser data has been checked for viruses the data will ap
43. d Enter the corresponding name e g avk_server Click on the Next button to complete the installation If the Setup program asks for a computer restart on the completion screen please do so as the client will only become functional after a restart 78 Attachment Some clients report that The virus database is corrupted What can be done In order to ensure optimal virus protection the integrity of the virus database is regularly checked If an error occurs the report The virus database is corrupted is included Delete the report and download the current update of the virus database from our server Subsequently perform an update of the virus database on the affected clients Please contact our telephone hotline if the error report is included again The clients are to be addressed via their IP addresses not their names Installation of the ManagementServer The server name will be requested during the installation The name must be replaced by the Paddress You can also replace the server name later by the IP address if the ManagementServer is already installed Adjust the registry entry HKEY_LOCAL_MACHINE Software G Data G Data AntiVirus ManagementServer ComputerName and the file Programme G Data G Data AntiVirus ManagementServer AvkClientSetup RegServer txt for this purpose Activation of the clients in the administrator n order that the connection from the server to the clients can also be established via the I
44. d in quarantine are also deleted K Print 5 Use this function to start the print procedure for reports In the selection screen that appears you can specify which details and areas you would like to print 61 G Data AntiVirus Page view iC Using the page preview function you can obtain a preview of the Q page to be printed on the monitor before actually printing it out Remove virus Using this function you can attempt to remove the virus manually from the original file The success or otherwise of this attempt is indicated in the overview Move to quarantine This function moves the selected files into the quarantine folder The files are encrypted and saved in the quarantine folder on the ManagementServer The original files are deleted The encryption ensures that the virus cannot cause any damage Please ensure that for each quarantined file there is a corresponding report If you delete the report the quarantined file is also deleted You can send a file from the quarantine folder for examination by the Emergency AntiVirus service To do this double click on the quarantine report Report lt Vitus results Computer eng vm xp32 Help Date 05 05 2009 1351 Vitus info Directory CADocuments and Settings admin Desktop In the report dialogue click the button Send to the Internet ambulance after entering the submission reason Delete file With the function Delete file you delete the
45. different drive character designation please enter the relevant letter instead of e Please close all other programs before beginning to install G Data AntiVirus Errors or cancellation could occur if for example programs are left open that access data G Data AntiVirus requires for the installation e Install Click on this button to start installing G Data AntiVirus on your computer e Browse Here you can view the CD ROM directories via Windows Explorer e Cancel Clicking on this will let you close the Autostart window without having to perform any actions After you have clicked on the button Install a screen appears in which you select which of the G Data AntiVirus components you want to install G Data AntiVirus Setup Select the components to be installed I G Data AntiVirus Management Server The ManagementServer supervises and controls all workstation notebook and file server clients providing them with virus signature updates The installation includes the G Data AntiVirus Administrator G Data AntiVirus Administrator The Administrator is the operating software for the ManagementServer It can be started from any computer in the network G Data AntiVirus Client The client software provides virus protection for the clients and une ManagementServer jobs in the background without a user interface Create boot CD Using the boot CD wizard you can create a bootable CD for base virus analysis The current vir
46. dministrator settings Activate All clients that are to be monitored by G Data AntiVirus must first be activated Select the computers in the list and then click the button Activate Some computers may not be included in the list e g because they have not been switched on for a long time or have not set up file or printer sharing To activate these clients you can enter the name in the Computer entry field and click the button Activate next to the entry field The computer will then be included in the list Click on Next when you have activated all clients Install In the following dialogue box the checkbox for Automatically install client software on the enabled computers is checked If you prefer to install the software on the client computers manually please uncheck this box 20 G Data AntiVirus Administrator Default settings In the following dialogue you can change the default settings for monitor virus protection and client settings The default settings are selected so that they can also be used directly for most networks without change If these settings are ultimately not optimal for your network you can naturally change these at any time via the respective administrator work area Detailed explanations about the adjustable options can be found in the comments for the task area Settings Internet update The ManagementServer can load new virus signatures and program files over the Internet So that this process o
47. e client directory exceptions here that are not to be checked during the execution of scan jobs Archive and backup areas of a hard disk or partition for example can be defined as exception directories where applicable Exception directories can be defined for complete groups If the clients ina group have defined different exception directories new directories can be added or existing ones can be deleted The directories specially defined for individual clients are thereby preserved The same procedure is also used with the monitor exceptions 9 Special feature on a Linux file server The root drive and all authorisations will be returned with the exception directories selection In doing so drive exceptions directory exceptions and file masks can be created 49 G Data AntiVirus Monitor The monitor settings in the Client selection area for the selected client can be made here Select a group to change the monitor settings of all clients in the group You can adjust individual settings in the Monitor area for every client group The changed settings are only saved and set by the clients after pressing the Accept button Press the Reject button to load the current settings from the ManagementServer without accepting the changes 9 Ifyou edit the monitor setting of a group the individual parameters can adopt an undefined status In this case the clients of the group have different settings for the parameter Undefined
48. e window is closed moreover you can print and export the log or a highlighted area of the log in XML format All procedures first appear in a chronological sequence and can be easily sorted according to specific criteria by simply clicking on the respective column title The column according to which current sorting is carried out is indicated by a small arrow symbol User management As system administrator you can allocate additional user accesses for the Administrator interface Click on the New button then enter the user name the authorisations for this user Read write or Read only define the account type integrated login Windows user Windows user group and enter a password for this user Manage server Via Manage server you can assign clients to individual subnet servers which then bundle the communication of these clients with the main server and in this way optimise network use You can install subnet servers using this menu By clicking the button Assign clients you can assign the existing clients to the defined subnet servers 9 The allocation of clients to subnet servers is independent from the grouping of clients in respect of virus checking Clients of different subnet servers can of course be joined together in a group for virus checks and scan jobs 25 G Data AntiVirus Subnet server synchronisation To enable possible changes even outside the regular communication intervals of server and subnet se
49. ementServer by clicking the entry G Data AntiVirus Administrator in the program group Start gt All rograms gt G Data AntiVirus ManagementServer from the start menu Installation of the Administrator A When installing the ManagementServer the Administrator is also installed automatically on the same computer i e the computer you want to use as the server Therefore you do not need to install the Administrator separately However the Administrator can also be installed on every client computer independent of its installation on the server Thus you can also manage the ManagementServer remotely To install the Administrator on a client computer please place the G Data AntiVirus CD ROM in the client computer s CD ROM drive and press the Install button Then select the component G Data AntiVirus Administrator by clicking on the adjoining button In the following start screen you are informed that you are about to install the Administrator on your system Please ensure that you have now closed all open applications in your Windows system as otherwise they may cause problems during the installation Click on Next to continue with the installation and follow the installation steps with the help of the installation wizard After the installation you can use Start gt All Programs gt G Data AntiVirus ManagementServer to select the G Data AntiVirus Administrator entry and so start the administration tool for the ManagementServ
50. ent symbol should be displayed in the taskbar never only in the first session or always For normal clients the client symbol can optionally be prevented from being displayed The symbol must be displayed to allow the user to access advanced client functions because access to the relevant Context menu is enabled from this via a mouse click User account The client software normally runs in a system environment Windows 2000 Windows XP Windows Vista Windows 2003 You can enter another account here to enable network directories to be scanned To do this the account must have administrator rights for the client Updates The following functions are available Update virus signatures automatically Switches on the automatic update of the virus database Clients periodically check whether a new version is available on the ManagementServer and execute an automatic update Automatically update program files Updates the program files on the client with the files held on the ManagementServer A client reboot may be necessary after updating the program files Dependent on the setting under Restart after update the client user has the option of shifting the data update to a later point in time Restart after update You can specify here whether the client is automatically restarted after the program files are updated Restart without querying whether the user is offered the option to carry outa restart immediately or later Open clien
51. er 18 G Data AntiVirus Administrator Logon When starting the Administrator you will be prompted for the server authentication user name and password Logon xa Server ENG VISTA32 C2 X Authentication Windows authentication X User name d Password Cancel Helo Inthe Server field enter the name of the computer on which the ManagementServer was installed Now select your authentication e Windows authentication If you select this Authentication variant you can logon to this computer with the user name and password of your administrator access i e using the Windows user account e Integrated authentication Using integrated authentication you can as system administrator also give other people access to the G Data AntiVirus Administrator For example you can create a special account that only contains read rights You can create and administer these additional accounts via the function Usermanagement 19 G Data AntiVirus Initial program launch Setup wizard When the administrator is first started the Setup wizard is automatically opened This helps to set up the clients and takes you through all the necessary settings After the initial launch the wizard can still be started at any time via the Setup wizard command in the file menu Setup wizard Welcome to the G Data AntiVirus wizard This wizard helps you set up the client and leads you through all essential a
52. evices For example network printers fall under this category 37 G Data AntiVirus Task areas You have the opportunity to conveniently administer the protection of your clients in the different task areas that you can select via the respective tabs The settings you enter here always relate to the clients or groups that you have highlighted or selected in the Client selection area The different subject fields are explained in detail in the sections below e Status e Jobs e Settings e Reports e Clients e Statistics Status In the Statusarea of G Data AntiVirus you receive basic information about the current state of your system This information consisting of text figures or dates is displayed to the right of each item i ENG VISTA32 C2 G Data AntiVirus Administrator eae File Clients View Settings AREIS E k eiis tasks Seting Reports Cierts States _ G Data AntiVirus status eng vm xp32 1n on Email check active 17 OutbreakShield active 17 Ready Database 4 30 2008 Entries 2 gt As long as your system is optimally configured for protection from V computer viruses you will see a green traffic light icon to the left of the listed entries G If a component is not optimally set e g switched off monitor or obsolete virus signatures a warning symbol will alert you 38 G Data AntiVirus Administrator 9 When the G Data AntiVirus program interface opens
53. ffectively turn all virus control mechanisms on the client off As an administrator you should only make this option available to technically competent users 9 The security relevant settings under Options can also be password protected for the client computer Accordingly the administrator assigns the relevant client an individual password with which the user can change the virus control functions on the client This password is granted via the work area Settings in the Administrator under Password protection for changes to options The individual setting options that are available to the user in the area Options are explained in detail in the area Administrator program setup gt Task areas gt Settings in the following sections e Monitor e Email e Virus check e Web IM filter e Spam filter 9 If you activate the option The user can run virus checks for the user on his client he can check his client computer for viruses independently of the monitor s automatic virus control The settings that are possible here for the user on the client correspond to the greatest possible extent to those found in the Monitor application 73 G Data AntiVirus Quarantine Even computers which are not currently connected to the network monitored by G Data AntiVirus have a local quarantine folder available to them This means that users who are not in the office e g during business travel can place suspicious files in quarantine and the
54. formed more quickly if only one engine is used We recommend the setting Both engines performance optimised In this scenario both virus scanners cooperate such that optimised detection accuracy is achieved within a minimised scanning duration In case of an infection Here you can specify the action to be taken if an infected file is detected There are various options here that may or may not be suitable depending on what purposes the client is used for The setting Move file to quarantine is a special directory which the ManagementServer creates and in which infected files are encrypted and thus can be stored without having any continuing harmful effect Files in quarantine can be disinfected by the administrator deleted moved back to their original storage location or if required sent to the Emergency AntiVirus service of G Data Infected archive Specify here whether the processing of virusses found should be carried out differently for archives In this respect you should bear in mind that a virus in an archive will only be harmful when it is unpacked from the archive File types Here you can define the file types G Data AntiVirus should check for viruses Generally it is not necessary to check files that do not contain any executable program code on top of which checking of all the files on a computer requires a not inconsiderable amount of time We recommend automatic type recognition with which only those files which could t
55. g performance with unnecessary checks of large archive files that are rarely used you can set a size limit number of kilobytes for archives to be checked Check email archives This option should generally be disabled as scanning email archives generally takes a long time and if an infected mail is found it is impossible to read further mails As the monitor blocks execution of email attachments disabling this option does not create a security hole When using Outlook incoming and outgoing mails are also scanned using an integrated plug in Check system areas on system start up In general system areas for example boot sectors in your computer should not be excluded from virus checks You can specify here whether you want to check them on system start up or whenever media are changed insertion of anew CD ROM etc Generally you should have at least one of these two functions activated Check system areas on media exchange In general system areas for example boot sectors in your computer should not be excluded from virus checks You can specify here whether these should be checked on system start up or whenever a media change occurs new CD ROM etc Generally you should have at least one of these two functions activated Check for diallers spyware adware riskware With G Data AntiVirus you can also check your system for diallers and other malware spyware adware riskware These are e g programs that establish expensi
56. grate from the Samba server to the Windows clients or vice versa 9 For the Workstation client a kernel version equal or greater than 2 6 25 is required for example this is the case with Ubuntu 8 10 Debian 5 0 Suse Linux Enterprise Desktop 11 and other current distributions A customisation is required in isolated cases with other distributions The file server client can be used on all prevalent distributions In order to install the software on the Linux client proceed as follows 1 Remote installation of the client software over the network Inthe task area Clients in the menu Client settings select the command Install G Data AntiVirus client for Linux A dialogue window appears through which you can define the client on which 81 G Data AntiVirus 82 the client software is to be copied For this the computer must be recognised in the network Install AntiVirus Client for Linux workstations Satie Glient fiir Linux Workstations X a Ext Access data Computer name IP address Computer name Root password Status Use the selection computer name if a Samba service is installed on the client computer or if the computer is registered in the network s nameserver f the name of the computer is not recognised use the computer s IP address Now enter the computer s root password A root password must be allocated for a remote installation By default this is not the case with certa
57. have been performed UD ENG VISTA32 C2 G Data AntiVirus Administrator a GB VMENG W2 Computer EngineA EngineB Database Version G Data ENG VISTA32 Cz Eeng vm xp32 AVAIOSL AVBI931A 5 5 2009 153P 1004412 G 5 ENG XP32 TG3 MEDION P4 POWEREDGE QS QUAD2 SHC Ta Ready Ef Data Antivirus In the clients task area the following information is available in a list It can be sorted according to different criteria by simply clicking on the corresponding column name The column according to which current sorting is carried out is indicated by a small arrow symbol The following criteria are available Computer The name of the client concerned is identified here Engine The version number of the virus database and the date of its last update via Internet update are displayed here Data status The date on which the status of the virus database was updated on the client This date is not identical with the update date of the virus database Version G Data AntiVirus Client Here you will find the version number and the creation date of the utilised G Data AntiVirus Client software Lastaccess This entry lets you know when the G Data AntiVirus Client was last active Update virus database Here you can determine whether the update to the most current virus database is completed whether a job has been issued to carry this out or whether there were irregularities or errors 64 G Data AntiVirus Admi
58. he synchronisation area you can schedule communication between clients subnet servers and servers Clients Here you enter the time interval in which the clients are synchronised with the server If you set the check next to Notify clients of option changes from the server then the user receives a message on the client computer that changes have been carried out Subnet server in this area you can define the intervals for communication between server and subnet server If you set the check next to Transfer new reports to the main server immediately the reports will be transferred to the main server immediately independently of the settings made here Help Here you can access information on the program and also have the option of accessing the online help function of G Data AntiVirus Use the online virus encyclopaedia function to access the G Data virus encyclopaedia This gives you an interesting insight into the far reaching world of viruses and malware As the virus encyclopaedia is constantly being updated you can find it on the Internet as an online encyclopaedia Clicking on this text will set up an Internet connection If there is no Internet connection available the virus encyclopaedia cannot be displayed 9 Viewing information in the virus encyclopaedia at www antiviruslab com is of course free of charge apart from the ISP related fees that you pay for your Internet connection Toolbar In the toolbar you will see
59. heoretically contain a virus are checked Priority scanner You can use the levels high medium and low to specify whether virus checking by G Data AntiVirus should have high priority on your computer in which case the analysis is relatively quick and other applications may run more slowly during the analysis or low priority the analysis runs relatively slowly so that other applications can continue to run relatively unaffected during this period Depending on the time you take to run the virus analysis different settings are useful here Settings Specify the additional virus analyses you want G Data AntiVirus to perform The options selected here are generally recommended Depending on the type of application the time gained by omitting these checks may outweigh the slightly reduced level of security The following configuration options are available 43 G Data AntiVirus 44 Heuristics Heuristic analysis detects viruses not only on the basis of constantly updated virus databases but also based on detecting characteristics that are typical of most viruses The heuristics can generate a false alarm in rare instances Archives Checking of compressed data contained in archives is very time consuming and can generally be suppressed if the G Data AntiVirus monitor is active on the system The monitor can detect a previously hidden virus while the archive is being unzipped and can automatically prevent it from spreading Nevertheless
60. in distributions for example Ubuntu Now click on the Install button In the Status area you can see if the installation of the client software was successful Manual installation of the client software The following files can be found in a special directory on the program CD e installersmb bin Installer for Samba file server e installerws bin Installer for workstation You can copy these files to the client computer and start the corresponding file to install the client software In addition you will also find a file here with the virus signatures The installation of this file is optional since the software automatically obtains the latest virus signatures from the server after the installation e signatures tar Archive with virus signatures Attachment Linux file server clients No connection with ManagementServer has been made signatures will not be updated 1 Check whether both processes of the G Data AntiVirus Client are running Enter the following via the command line linux ps ax grep av You should receive the following Ss 0 07 usr sbin avkserver daemon Ss 0 05 usr sbin avguard daemon responses You can start the processes independently of the distribution used with linux etc init d avkserver start linux etc init d avclient start and stop them with linux etc init d avkserver start linux _ etc init d avclient start To do this you must be logged
61. ion to the Disabled 0 0 0 Number of clients that have not yet had a conr Monitor enabled 1 100 0 Number of cients who have enabled the mont Monitor disabled O 0 0 Number of cients who have disable the monito Ready Database 4 30 2009 Entries 1 69 G Data AntiVirus G Data AntiVirus Client The client software provides the virus protection for the clients and runs ManagementServer jobs in the background without a user interface The clients possess their own virus signatures and their own scheduler so that virus analyses can also be run in offline mode e g for notebooks Installation of the clients Kal The clientsoftware provides the virus protection for the clients and runs ManagementServer jobs in the background without a user interface Installing the client software is generally done centrally by the administrator for all clients A setup wizard in the administrator tool will help you do this If installation of the clients over the network should fail you can install the client software directly on the client computers To install the client on a client computer please place the G Data AntiVirus CD ROM in the client computer s CD ROM drive and press the Install button Then select the G Data AntiVirus Client component by clicking on the adjoining button During installation enter the server name or IP address of the server on which the ManagementServer is installed The server name is required so that the clien
62. irus from the file If this succeeds the cleaned file is moved back to its original location on the respective client If the virus cannot be removed the file is not moved back Quarantine Move back Moves the file from the quarantine folder back to the client Warning The file is restored to its original state and is still infected Update G Data AntiVirus Administrator Quarantine Send to Internet Ambulance If you discover a new virus or an unknown phenomenon please always send us this file via the quarantine function of G Data AntiVirus We will analyse the virus and send you a countermeasure as quickly as possible Naturally our Emergency AntiVirus service will handle the data you sent with the utmost confidentiality and discretion Delete Deletes the selected reports If reports to which a quarantine file belongs are to be deleted you must confirm the deletion once more In this case the files found in quarantine are also deleted Delete dependent reports If due to different tasks or tasks that were performed multiple times a virus alert or a report is displayed twice or more you can delete the duplicate from the log file using this option This function updates the view Loads the current reports from the ManagementServer Delete reports This function deletes the selected reports If reports to which a Quarantine file belongs are to be deleted you must confirm the deletion once more In this case the files foun
63. le CD for basic scanning of your computer prior to starting the Windows operating system Current virus signatures are used for this You can use the Boot CD to run a Bootscan even without the original G Data AntiVirus software CD Please also refer to the section Bootscan G Data AntiVirus WebAdministrator The WebAdministrator is web based administration software for the ManagementServer It can be launched via a web browser 9 Directions and information that you should observe during the installation can be found in the sections for the respective software components 12 G Data AntiVirus ManagementServer G Data AntiVirus ManagementServer The ManagementServer lies at the heart of the G Data AntiVirus architecture It administers the clients automatically requests the latest software and virus signature updates from the G Data UpdateServer and controls the virus technology within the network For communication with the clients the ManagementServer runs over TCP IP For Clients that are offline the jobs are automatically collected and synchronised with the next online session The ManagementServer possesses a central Quarantine folder to which you can optionally allow suspicious files to be encrypted and saved then subsequently deleted disinfected or where applicable routed to the Emergency AntiVirus service The ManagementServer is controlled via the administrator software 9 Ifyou close the administrator software the Manageme
64. le certain Trojan horses only execute their delete commands during the next computer restart therefore they are easier to identify and fight beforehand Regular Windows updates It should also become routine to download the current patches from Microsoft since these often close newly detected vulnerabilities in Windows before a virus programmer has even had the idea of exploiting these using new malicious programs Windows updates can also be automated Use original software Even though storage media used for original software may be infected with viruses in very rare cases the probability of a virus infection from pirated copies or copies stored on rewritable storage media is considerably higher Therefore only use original software 85 G Data AntiVirus Treat software from the Internet with caution You should also exercise extreme caution when downloading software and only use software you really need and that originates from trustworthy sources Never open files received by email from unknown persons or sent unexpectedly by friends colleagues or acquaintances Ideally make sure that you can start the respective application safely by first checking with the relevant authority 9 Ifyou would like to delve into the problem of viruses you will find interesting articles and information in the G Data virus encyclopaedia at www antiviruslab com 86 Attachment Notes 87 G Data AntiVirus Index A About 74 Access da
65. lete function can be made visible again via this function In doing so disabled clients are shown as translucent icons In contrast to this the activated clients are defined by fully coloured icons Activate client If you select a disabled G Data AntiVirus Client represented by a translucent icon and click Activate clients it will be activated check is associated with it yet You must create specifications for this in the task area Monitor or Jobs or assign the client to a group for which such specifications already exist As soon as you install the G Data AntiVirus client on the monitored client computer the virus protection is at your disposal oa In other words it will be available to you for monitoring No virus Activate client dialogue You can also Activate clients via this function without selecting them in the client selection area By activating this function a dialogue box appears in which you simply enter the name of the client that is to be activated Search for computer By means of this function you can search for computers within a defined range of IPaddresses on your network Simply enter the Start IP address and the End IP address G Data AntiVirus now automatically searches through your hostIDs for connected computers You then have the option of activating the computers that were found On one hand you have the option of activating these via your computer names or directly addressing them via the IP
66. n and confirm your choice by pressing Enter A Linux operating system is now started from the CD and a G Data special version for boot scans appears Prior to installation If you have problems displaying the program interface restart the computer and select the MEMUGMIS ii 15 ie Pataca C option The program will now suggest updating the virus definitions or virus signatures G Data AntiVirus Warning G Data AntiVirus detected that virus signatures files A are outdated and recommends an update Whould you like to perform an update now xo xes Click on s and run the update As soon as the data has been updated via the Internet you see the message Update complete Now exit the update screen by clicking the Close button The automatic Internet update is available if you are using a router that assigns IP addresses automatically DHCP If the Internet update is not available you can still perform the boot scan using old virus signatures However in that case you should perform a new boot scan with updated data as soon after installing the G Data software as possible You will now see the program interface Click on the 3 check computer entry your computer will now be scanned from viruses and malware Depending on the type of computer and size of the hard drive the boot scan can take an hour or more Ifthe G Data software finds any viruses please use the options provided in the program to rem
67. n designation The column according to which current sorting is carried out is indicated by a small arrow symbol e Name The name specified by you for the scan job You can enter a name of any length here and thereby precisely describe your scan job in order to maintain an overview when there are a large number of different jobs 39 G Data AntiVirus Computer You will find the name of the corresponding client here You can only define scan jobs for activated clients Group You can combine individual clients into groups which then use the same scan jobs If you assign a scan job to a group the individual computers do not appear in the overview list but rather the group name Status Here you obtain the status or the results of a scan job displayed in clear text Thus for example you see whether the job has just run or has been completed and also whether or not viruses were found Last run Via this column you receive information as to when the respective scan job was last run Time interval According to the Scheduling that you can define for every scan job this states in which cycle the job will be repeated Analysis scope Here you find out to which data media e g local hard disks the analysis extends 9 Inthe menu bar an additional menu entry with the following functions is available for the task area jobs View Select whether you would like to display all scan jobs only single scan jobs only periodic
68. n have them checked at the next available opportunity within the company network You can disinfect infected files in the quarantine folder or if this is not successful delete them and if necessary move them back from the quarantine to their original location Warning Moving back does not remove the virus You should only select this option if the program cannot run without the infected file and you nevertheless need it for data recovery Internet update The G Data AntiVirus Client can also be used to carry out independent Internet virus signature updates from the client computer This makes sense for e g notebooks that occasionally do not have access to the corporate network This feature can be specifically enabled for individual clients by the administrator Use the Settings and scheduling button to run scheduled virus signature updates on the client About Under About you can find out the version and up to dateness of the virus database 74 G Data AntiVirus WebAdministrator G Data AntiVirus WebAdministrator The G Data AntiVirus WebAdministrator is web based PL administration software for the ManagementServer It can be launched via a web browser Installation of the WebAdministrator A The WebAdministrator is web based administration software for the ManagementServer It can be launched via a web browser When installing the WebAdministratoryou may be asked to install Microsoft NET Framework components These
69. n that the client software is uninstalled Groups can only be deleted if the group is empty Therefore you must either disable all clients in the group or move them to other groups You can view deleted clients again via the Display disabled clients function Default settings For the protection of the entire network or selected groups you can create default settings and thereby quickly issue standardised specifications for virus protection Thus for example you can simply move new clients into a group and automatically adopt the settings of the group for these clients 9 The default settings are only then available to you in the client selection area if you selected a group or the entry Entire network New clients that are integrated into the group assume the default settings and can be specified later if necessary 9 What relevance the individual settings and functions have on the default settings can be read in the section Settings Delete default settings The default settings of a group can be deleted via this function In this manner the default settings for the entire network are automatically transferred to the respective group Update view To track changes in the network that occur during the time you are using the administrator you can use the Update function 28 G Data AntiVirus Administrator Display disabled clients Clients that you have not activated or have removed from the list of activated clients via the De
70. nistrator e Update program files If new updates of the client software occur you receive the corresponding status information here e Date The date on which the status of the program files was updated on the client e Exception directories If you have created exception directories that are not to be incorporated in the virus monitoring the corresponding Existing exceptions are displayed here 9 In the menu bar an additional menu entry named Client settings is available with the following functions for the task area Clients Install G Data AntiVirus Client Installs the client software The installation is only possible if the clients meet certain requirements Uninstall G Data AntiVirus Client Commands the G Data AntiVirus Client to uninstall itself For a complete removal the client computer must be restarted The user is prompted to do this by a message Install G Data AntiVirus Client for Linux You can also install special client software on Linux clients in the network For more information please read the section Installation of the client software on Linux computers in the annex of this documentation Assign G Data subnet server While you have the option of assigning specific subnetservers to clients with the function Manage server you can also select a subnet server targeted for the respective client via the function Assign G Data subnet server Reset to default settings For the protection of the entire net
71. ntServer does not close This continues to remain active in the background and controls the processes that were set by you for the clients Installation of the ManagementServer To install the ManagementServer you require at least Windows Vista a Windows XP or Windows 2003 server Insert the G Data AntiVirus CD ROM and press the Install button Then select the G Data AntiVirus ManagementServer components by clicking on the adjoining button Start screen In the following start screen you are informed that you are about to install the ManagementServer on your system Please ensure that you have now closed all open applications in your Windows system as otherwise they may cause problems during the installation Click on Next to continue with the installation 13 G Data AntiVirus Licence agreement Please read the Licence Agreement regarding use of the software then select accept the terms of the licence agreement and click on Next if you agree with the terms in this document Target folder The next screen allows you to select the location in which the data of the ManagementServer should be saved If you wish to select a separate target folder then by clicking the button Change you can open a directory tree view in which you can select another directory or create a new one Select server type When selecting a server type you have the following options Install a main server It is essential that the G Data Anti
72. o date virus signatures become available The OutbreakShield uses the Internet to monitor increased volumes of suspicious emails enabling it to eliminate the window between the mass mailing outbreak and the application of designated virus signatures to contain it practically in real time Under change you can specify whether OutbreakShield uses additional signatures to increase detection performance Loading of the signatures may cause automatic Internet connections to be made In addition you can also enter access data here for the Internet connection which then permits OutbreakShield to carry out an automatic signature download from the Internet Warning messages Inform user when a virus is found You can inform the recipient of an infected email automatically of this event Accordingly a warning message is displayed on his her desktop Email protection The following functions are available e Protect Microsoft Outlook through an integrated plug in Activation of this function inserts a new function in the Outlook program of the client under the Tools menu called Check folder for viruses Independentof the administrator settings an individual client user can scan the currently selected email folder for viruses In the email display window you can use Scan mail for viruses in the Tools menu to run a virus check of the file attachments When the process has been completed an information screen appears in which the result of the virus che
73. ogging on to the proxyserver the port usually 80 and if different from the user account entry of the user name and password for the proxy server are required 9 User account is an account for the computer on which the ManagementServer is located i e for Windows Vista or Windows XP professional whichever is installed on it 9 G Data AntiVirus can use the Internet Explorer connection data from version 4 First configure Internet Explorer and check whether the test page of our update server is accessible http ieupdate gdata de test htm Finally switch off the option use proxy server Under User account enter the account for which you have configured Internet Explorer as the account with which you have logged in to your computer Alarm notifications If a new virus is found the ManagementServer can automatically send alarm notifications via email The settings required to do this are made here Email settings Enter the name of your network mail server SMTP server and the port normally 25 In addition a valid sender address is required so mails can be sent This email address will also be used for responses from the Emergency AntiVirus service 33 G Data AntiVirus Emailnotification Activate email notification by checking the Send alarm notifications by email checkbox and entering the email address for the notification recipient in Recipient It is essential to define a quantity limit under Limit so the mail
74. ograms gt G Data AntiVirus ManagementServer Use the Online registration button here You will then be asked for your customer data and registration number 9 You will find your registration number on the back of the user manual If you bought the software online you will receive your registration number after the order in a separate email 9 Please note of course that a permanent or automatic dial Internet connection must be available or able to be set up Enter the registration number as it is without spaces or hyphens in the relevant 5 character entry fields Please also ensure that all other entry fields are correctly completed as online registration can only be completed using all the data requested here Logon to update serve access data County United States Immediately after online registration you will receive your user name and your password in an information box 16 G Data AntiVirus ManagementServer Your access data Login to the G Data update server was successful Your access data is as follows User name Password Please make a note of your access data and keep in a safe place have noted my access data Warning Always keep your user name and password in a safe place so you still have it in the event of a possible reconfiguration of your computer You can proceed with the program after checking off the checkbox with the corresponding prompt G Data AntiViru
75. original file on the client 62 G Data AntiVirus Administrator Move back file from quarantine E Moves the file from the quarantine folder back to the client 9 Warning The file is restored to its original state and is still infected Clean file and move back out of quarantine The virus is removed from the file with this function and the cleaned file is moved back to the client If the virus cannot be removed the file remains in the quarantine folder Show options With a large number of different reports it is useful to show and list these according to particular criteria The following options are available Hide dependent reports If due to different jobs or jobs that were performed multiple times a virus alert or a report is displayed twice or more you can hide the duplicate using this option Only the most current entry is then shown and can be edited ta Hide archived files Show all reports EI Show all reports with unremoved viruses a Show all quarantine reports Show quarantine contents m eo Show all HTTP reports 63 G Data AntiVirus Show all firewall reports Clients In the Client selection area select a group to obtain an overview of all group clients For each client the versions that the installed components have will be displayed along with the last time the client reported to the ManagementServer Here it can be verified whether the clients are running correctly and whether Internet updates
76. ormation is particularly important General e the version numbers for the Administrator and the ManagementServer you will find these in the Help menu of the Administrator software e the registration number or the user name for the Internet update The registration number is located on the back of the user manual The user name is sent to you during online registration e exact Windows version Client Server e other installed hardware and software components Client Server These details will make the call to the hotline representative faster more effective and more successful If at all possible please ensure that the telephone is in the vicinity of a computer on which the Administrator software for the ManagementServer has been installed PremiumSupport extensions With PremiumSupport once you have carried out your Online registration you will receive hourly updated virus data by Internet update for a year so that your virus countermeasures are always optimised In addition you will receive detailed information e g about upgrades to the ManagementServer software and current virus warnings by email PremiumSupport can be terminated or extended with a time limit or indefinitely Please contact us at www gdata software com Ofcourse our Business Sales department is here to help and will be happy to provide you with individual advice Please understand that technical questions about existing software can only be handled by our
77. ove them Once the virus has been removed successfully the original file is available again G Data AntiVirus 10 10 0 Start Time wao 3 Close 0 Duration 00 00 00 0 Remaining Time 00 00 00 Once the virus check is complete exit the system by clicking the Exit button and then selecting Restart eap Logout Restart Shut Down X cancel The Exit button is located on the bottom right of the Linux program interface Remove the G Data Software CD from the drive as soon as your drive tray opens Switch off your computer again and restart it Your computer will now start with your usual Windows operating system again that is Windows XP or Windows Vista and you can be certain of being able to install the standard G Data software on a virus free system Installation Installation Installation of the G Data AntiVirus Windows version is particularly easy Simply start Windows and place the G Data AntiVirus CD ROM in the CD ROM drive An installation window will open automatically 9 If you have not activated the Autostart function on your CD ROM drive G Data AntiVirus will not be able to start the installation process automatically In the Windows Start menu click Run enter e setup exe in the window displayed and click OK This will then open the welcome screen for G Data AntiVirus installation The e signifies the drive letter designation for your CD ROM drive If your CD ROM drive is set up under a
78. parameters are not saved during the transfer First and foremost you should never switch off the monitor on the clients without a good reason because it significantly contributes to the data security of your network As soon as you have activated the monitor on a client it always remains active in the background automatically There can be considerable delays when using certain programs or i components e g T Online Microsoft Office with certain HP printers To avoid this you can define the INI files for these products as exceptions This significantly shortens the checking process but also presents a certain security risk This must be weighed Settings The following functions are available in the settings area Monitor status From here you can switch the monitor on and off In general you should leave the monitor switched on It forms the foundation for permanent and uninterrupted virus protection Use engines G Data AntiVirus works with two independently operating virus analysis units In principle using both engines guarantees optimum results for preventing viruses On the other hand using just one engine has certain performance advantages In case of an infection Here you can specify the action to be taken if an infected file is detected There are various options here that may or may not be suitable depending on what the respective client is used for 50 G Data AntiVirus Administrator Block file access Neither
79. pear as normal in the Internet browser Download size limit With this function you can interrupt the HTTP check for web content that is too large The contents are then monitored by the virus monitor as soon as suspected malicious routines become active The advantage of the size limit is that there are no delays caused by virus checks when surfing the web 57 G Data AntiVirus Instant Messaging Process IM content Since viruses and other malware can also be spread via Instant Messaging G Data software can also prevent infected data from being displayed and downloaded in advance If your Instant Messaging applications do not run using standard port numbers please enter the corresponding portaddresses under Server port number s Instant Messaging integration into IM application If you use Microsoft Messenger version 4 7 and later or Trillian version 3 0 and later you can set the checkmark for the respective program to define a context menu in which you can directly check suspicious files for viruses 9 If you do not want to check the Internet content the Virus monitor naturally takes action if infected files are started That means that the system on the respective client is also protected without checking Internet content as long as the virus monitor is active AntiSpam You can undertake the following settings here Spam filter If you set the checkmark next to Use spam filter client email traffic will be checked fo
80. px Returr x Google 2 We Be Data Antivirus WebAdministrator Logon D gt By B Eh Page v G Took Login A A Select language v A G Data AntiVirus WebAdministrator Status Jobs Settings Monitor Email Web IM AntiSpam Reports Clients Statistic More settings gt i Logon Server Authentication Windovs authentication v Username Password Remember user data Legon Internet Protected Mode Off 100 v As with your usual Administrator enter your Access data then click on the Log in button WebAdministrator functionality corresponds as closely as possible in terms of content and operation to the standard G Data AntiVirus Administrator 76 GG Data AntiVirus WebAdministrator Status Windows Internet Explorer eee GO Y http localhost GDAdmin Default aspx X 44 x Google A We Se 83 Y G Data AntiVirus WebAdm 9 G Data AntiVirus WebA x gt BL Bh gt h Page v G Tools Intranet settings are now turned off by default Intranet settings are less secure than Internet settings Click for options x Logout admin A A Select language v G Data AntiVirus WebAdministrator Status Jobs Settings Monitor Email Web IM Antispam Reports Clients Statistic More settings gt i Entire network GeTest Las G Data AntiVirus status Entire network G Data Antivirus Client installed 2 2 2 2 Email checking active 2 2 Outbreakshield active 2 2
81. r possible spam mails As soon as an email is identified as spam or falls under suspicion of being spam you can define a warning that will be displayed in the subject line of the email 9 You or the user can define a rule on the client in the mail program where for example mail that has Spam in the subject line will automatically be moved to the recycle bin or a special folder for spam and junk mail 58 G Data AntiVirus Administrator Reports All virus results will be displayed in this task area The status of the report will be displayed in the first column of the list e g Virus detected or File quarantined If a virus is found you can respond by selecting the entries in the list and subsequently selecting a command from the context menu right mouse button or from the toolbar Thus for example infected files can be deleted or moved in the Quarantine folder WS ENG VISTA32 C2 G Data AntiVirus Administrator tolols File Clients View Reports Settings CETE ICEL E 5 Tio Status Tasks Settings Repons Clients Statistics aly Test 5 E enc vm xe aa E VM EN6 w2 Status Computer Date time Re BrGeano8 WP Virus detected eng vm xp32__5 5 20091 51 PM Monitor EICAR Test File r Wirus detected eng vm xp32__5 5 20091 51PM Monitor EICAR Test File r Ready Database 4 30 2009 fies 2 In the reports task area all reports appear under the name given to them and can be so
82. read nor write access can be granted for an infected file Disinfect if not possible block access An attempt is made to remove the virus if this is not possible file access is blocked Disinfect if not possible place in quarantine An attempt is made to remove the virus if this is not possible the file is moved to Quarantine Disinfect if not possible delete file An attempt is made to remove the virus if this is not possible the file is deleted Move file to quarantine The infected file is moved to quarantine The system administrator can be used to try to manually run a disinfection on the file Delete infected file This function serves as a strict measure for effectively containing a virus Depending on the virus however it can cause considerable data loss e Infected archive Define here if viruses found in archives should be handled differently In this respect you should bear in mind that a virus in an archive will only be harmful when it is unpacked from the archive File types Here you can define the file types G Data AntiVirus should check for viruses Generally it is not necessary to check files that do not contain any executable program code on top of which checking of all the files on a computer requires a not inconsiderable amount of time We recommend the Automatic type recognition here with which only those files are automatically checked which could theoretically contain a virus Check when
83. rted according to different criteria by simply clicking on the respective column name The column according to which current sorting is carried out is indicated by a small arrow symbol The following criteria are available Status You receive a short and concise display of the content of the respective report here Informative icons underscore the importance and type of the respective report Computer The computer from which the respective report is made is displayed here All computers are listed individually with user groups Date time The date on which the report is created based either on an acute virus result through the G Data AntiVirus monitor or on the basis of a scan job Reporter Through this entry you are informed whether the report arises from the virus scanner as the result of a scan job automatically through the monitor or via the G Data AntiVirus mail plug in Virus if known the name of the virus detected is displayed here File mail The file in which a virus is found or in which a suspected virus exists is listed here For email you will also find the email address of the sender listed here 59 G Data AntiVirus e Folder Directory information for the file concerned is important in case a file is quarantined and is subsequently to be moved back again 60 9 In the menu bar an additional menu entry is available for the task area reports For functions that operate with files delete move
84. rts 56 Start IP address 29 11 13 Start update now 31 14 17 Start menu Start screen Starting the installation 16 Statistics 38 69 Status 38 39 54 59 81 Stop virus check 71 Subfolders 53 Subnet server 35 Subnet server synchronisation 26 25 64 Synchronisation 35 Subnet servers System 7 42 System requirements System areas 7 T Target folder 14 Task areas 23 30 38 TCP IP 13 TCP IP layer 54 TCP IP protocol 7 The clients are to be addressed via their IP addresses not their names 79 The user can change email and monitoring options 48 The user can change the firewall options 48 The user can download signature updates 48 The user can run virus checks 48 73 The virus database is corrupted 79 25 42 64 Time scheduling 42 Time G Data AntiVirus Time interval 39 T Online 50 Toolbar 23 35 Tools 56 Treat software from the Internet with caution 85 Trillian version 3 0 and later 58 Troubleshooting FAQ 77 Turn computer off after virus scan if no userisloggedon 42 U Ubuntu 81 Uninstall client 64 68 Until the next computer restart 72 Update 25 28 30 31 35 41 61 66 Update complete 7 Update now 31 Update program files 64 68 Update program files now 64 Update rollback engine A B 34 Update settings 48 Update status 31 Update view 28 35 Update virus database 64 68 Update virus database now 64 Update virus signatures 34 Update virus signatures automatically
85. rver you can also carry out the subnet server synchronisation manually Print templates Here you can undertake comprehensive settings for the printout of log and statistical functions and save them in templates that can be used independently of each other Depending on the selected field of activity you have various selection dialogues and setting options Not every task area has printer options available Page view In this menu you can specify which details and specifications you would like to print out In the selection window that appears you can highlight the elements to be printed and then by clicking OK go to the page view which then displays a preview of the print out on the screen 9 Depending on the selected field of activity you have various selection dialogues and setting options Not every task area has printer options available Print Use this function to start the print procedure for the client settings or reports In the selection screen that appears you can specify which details and areas of the client settings you would like to print 9 Depending on the selected field of activity you have various selection dialogues and setting options Not every task area has printer options available 26 G Data AntiVirus Administrator End Terminate administrator use using this function Naturally the monitoring of your network continues to run uninterrupted according to the specifications that you transmitted to
86. ry and log the Linux client via the G Data AntiVirus Administrator on again or enter the address of the G Data AntiVirus ManagementServer directly Test your authorisations Virus protection for the Samba authorisations is enabled via the entry vfs objects gdvfs in the Samba configuration file etc samba smb conf If the entry is in the section global then protection is enabled for all authorisations if the line is in another section then the protection is only for the corresponding authorisation You can comment out the line for test purposes by entering a hash symbol at the start of the line to determine whether access functions without virus protection If not then please first search for the error in your Samba configuration Linux workstation monitor Check whether the monitor process avguard is running ps ax grep avguard The monitor requires the kernel module redirfs and avflt With Ismod you can check whether the modules are loaded Ismod grep redirfs and Ismod grep avfit The modules would have to be compiled for the kernel used by you This is taken care of by the Dynamic Kernel Module System DKMS which must be installed together with the matching kernel header packages of your distribution If this is the case DKMS compiles and installs the modules automatically You will find the log file of the monitor under var log gdata avguard log Attachment How do protect myself against malware Al
87. s 63 Folder 53 59 File types Firewall G G Data AntiVirus 77 G Data UpdateServer 31 G Data virus protection 81 General 2 47 Group 27 37 39 50 Groups 35 49 H Hard disk 53 Help 2 35 Heuristics 42 50 Hide archived files 59 63 Hide dependent reports 59 63 Host IDs 29 Hotline 2 How can I check whether the clients have a connection to the ManagementServer 80 How do I protect myself against malware 85 HP printer 80 HP printers 50 HP INI 80 HTTP reports 63 HTTP web content 57 accept the terms of the licence agreement 14 want to configure the clients using the CD ROM with the client software 78 want to execute client installation centrally from the server via the Administrator 77 want to install the Administrator ona client computer 77 Icon inthe taskbar 47 70 Ignore spam email 85 IMAP 54 56 Immediately transfer new reports to the main server 35 In case of aninfection 42 55 Incoming mails 55 Infected archive 42 50 Infected clients hit list 69 Inform user when a virus is found 56 Initial program launch Setup wizard 20 24 Install 11 13 16 20 67 70 77 81 14 Install a secondary server 14 Install a main server 14 Install a subnet server 22 64 67 Install G Data AntiVirus Client for Linux 81 Install G Data AntiVirus Client for Linux 64 Installation Install client 11 Installation completion 17 G Data AntiVirus Installation of client for S
88. s carries out these tasks automatically in the Internet update form You can now run Internet updates The Internet updates can be run directly from the Administrator interface and even automated to run at freely configurable frequencies Database type configuration This installation step only occurs if you reinstall the ManagementServer or if an SQL database is already installed on the computer Usually it is sufficient to close this info box by clicking on the Close button Installation completion After installation and after each computer restart the ManagementServer will now start automatically To carry out changes to the ManagementServer go to Start gt All Programs gt G Data AntiVirus ManagementServer and select the G Data AntiVirus Administrator option This will start the administration tool for the ManagementServer 17 G Data AntiVirus G Data AntiVirus Administrator The administrator is the control software for the ManagementServer which centrally controlled by the system administrator secures the entire network The Administrator can be started from any computer running Windows using password protection All conceivable virus scanner services such as automatic installations software and virus signature updates virus analyses immediate or periodic monitor functions and changes to settings are possible company wide as remotely controlled jobs You can invoke the administrator tool for the control of the Manag
89. s individual characters e The asterisk symbol represents entire character strings For instance in order to protect all files with the file extension exe enter exe For example to protect files with different spreadsheet formats e g xir xls simply enter x Or to protect files of various types that have identical initial file names enter e g text 53 G Data AntiVirus Warning messages Specify here whether the user on a client computer is notified when a Virus found event occurs If the checkmark is set here the user sees an info window that informs him of the viruses found 1G G Data AntiVirus Client Client nn Statistics Advanced view m Verified 0 Archived fies Infected 0 W Access denied Suspicious o 7 Password protected archive Status Virus HE Virus detected EICAR Test ile not a virus Engine Virus detected EICAR Test File not a virus Engine Status Here you are shown whether the changes you have made to the monitor have already been transferred to the client or the group or whether you have not yet clicked the Accept button Email Special virus protection can be set up on everyG Data AntiVirus client especially for email The protocols POP3 IMAP and SMTP are checked in the TCP IP layer here Furthermore a special plug in is used for Microsoft Outlook The plug in automatically checks all incoming mails for viruses and prevents infected mails from being
90. s not absolutely necessary to install the ManagementServer on your central file server Now carry out the online registration You cannot update the virus databases via the Internet without registering online When the Administrator is first started on the server the Setup wizard also starts You can use this to install the client software directly onto the clients you want in your network without having to carry out the installation on each computer individually If problems should occur during remote installation on the clients you can of course also install the client software on the clients manually or semi automatically To ensure that your server is also protected against virus threats you should of course also install the client software on your server Now you can run virus prevention and countermeasures as well as Internet updates for G Data AntiVirus client and server software easily and centrally via the Administrator by for example using the G Data AntiVirus monitor for continuous checking or for defining scan jobs that your network regularly runs to detect any possible viruses If you should need to solve a problem on site you can install the Administrator software quickly and easily on any client and also have complete access to the ManagementServer from there Prior to installation System requirements The G Data AntiVirus system builds upon the TCP IP protocol and uses this both for communication between client and
91. scan jobs or only open scan jobs or only completed scan jobs here For scan jobs that were defined fora group of clients you can decide whether detailed information about all clients or only cross group summaries should be displayed Set the checkmark here next to Display group jobs in detail Run again immediately This enables you to run selected scan jobs independently of any scheduled jobs Cancel You can cancel a running scan job with this function Delete Selected scan jobs can be deleted using this function New Select whether you want to create a one time scan job single test or a regular scan job periodic test here You can define as many different scan jobs as you would like For performance reasons it generally makes sense that scan jobs do not overlap 40 Update G Data AntiVirus Administrator This function updates the view Loads the current job list from the ManagementServer New scan job single Use this function to set up a new job for single tests It opens a dialogue for entering job and scan parameters You can enter the settings you want here When so doing you can change between settings areas by simply selecting the relevant tab These tabs are explained in detail in the section New scan job periodic You can use the New scan job periodic function to define scheduled scan jobs for automatically checking your system at regular intervals Double click to change the parameters for an
92. splayed as a percentage on the Administrator The Shut down computer after virus check if no user is logged on function provides another way to help reduce your administrative load Time scheduling This tab allows you to specify when the automatic update should run and how often You set up the default schedule under Run which you then specify with the entries under time and weekdays If you select On system start the scheduling defaults naturally no longer apply and G Data AntiVirus will run the update each time your computer is restarted 9 Under daily you can specify using the settings under weekdays to specify for example that the computer should only carry out the update on working days or even only every other day or on weekends only when it is not being used for work Scanner In the scanner menu you can specify how the virus check is to be carried out by G Data AntiVirus As scheduled or manual analysis virus checks usually take place when the computer is not running at full load to perform other tasks more system resources are usually available for virus analysis than for the Virus monitor e Use engines G Data AntiVirus uses two antivirus engines essentially two independently operating virus analysis units In principle you must 42 G Data AntiVirus Administrator use both engines to guarantee optimum virus prevention results However using a single engine does have performance benefits analysis can be per
93. start This function updates the view and loads the current client settings from the ManagementServer K You can remove a client from a group here Print Use this function to start the print procedure for the client settings In the selection screen that appears you can specify which details and areas of the client settings you would like to print Page view fel 66 Here you can prior to the actual print out output a preview of the page to be printed to the monitor G Data AntiVirus Administrator Install G Data AntiVirus Client 2 Installs the G Data AntiVirus Client software The installation is only AD possible if the clients meet certain requirements Clients can also be configured from the ManagementServer using the G Data AntiVirus Client software as long as they meet certain prerequisites Activating this function opens a menu in which you enter access data for the server via which installation of the G Data AntiVirus Clients should be carried out Install G Data AntiVirus Client Please specify a user account on the server that has access rights for the client User name Gdata Password Domains Lok Cance Hep After entering the relevant data which is saved by the program so it does not need to be reentered every time please confirm by clicking OK A dialogue box then opens in which all available clients are displayed Select one or more disabled clients here then click on Ins
94. t can communicate with the server over the network Furthermore you must enter the computer name for this computer if this is not automatically displayed To install clients for Samba file servers please read the following section in the annex of this documentation Installation of client for Samba file server Security icon After the installation of the client software an icon in the taskbar is available to the user of the client so that he can check his system for viruses independently of administrative specifications Using the right mouse button he can click the G Data AntiVirus Client symbol to open a context menu which makes the following functionality possible for him 70 G Data AntiVirus Client Virus check gt Disable monitor Options Quarantine Internet update About Virus check Via this function the user can also carry out a targeted check using the G Data AntiVirus Client on his computer even outside the checking period specified by the administrator Similarly the user can check diskettes CD ROMs memory and the autostart area as well as targeted individual files or directories folders here In this manner notebook users who only rarely connect their computers to the company network can prevent virus infestation in a targeted manner In addition he now has the possibility to move virus infected files to a local quarantine folder thus making them harmless and available to the network
95. t display window or whether the update of the program files is only carried out when the client is rebooted next Create report 47 G Data AntiVirus Client functions With the following functions you defined the appearance behaviour and functional scope of the respective client Depending on the procedure the user thus has extensive or only strongly limited rights with regard to virus prevention and countermeasures The user can run virus checks In an acute suspicious case the user can run a virus check on his computer as he would with a locally installed antivirus solution independently from the ManagementServer Results of this virus check will be transmitted to the ManagementServer during the next contact with it The user can download signature updates If you enable this function the respective client can download virus signatures directly from the Internet even without connection to the company server This significantly increases security for notebooks used by field service staff The user can change email and monitoring options If this function is enabled the client user has the option in addition to the monitor options of influencing the settings in a targeted way where email security for his client is concerned Display local quarantine If you allow the display of the local quarantine the user can if necessary disinfect delete or move back data that was moved by the monitor into this Quarantine folder d
96. ta 21 76 account type 25 Activate 20 Activate client 29 35 Activate client dialogue 29 35 Activate client clients dialogue activated 29 activated clients 29 79 Activation of the clients in the administrator 79 Add 27 Admin 77 Admin exe 77 Administrator 77 81 Administrator account 85 6 11 17 18 19 23 76 Administrator program setup 23 Administrator software 11 13 81 Adware 42 50 After client installation some applications run significantly slower than before 80 Alarm notifications 33 35 Analysis scope 39 45 AntiSpam 58 Append report to outgoing email 55 Append report to received infected mails 55 Archive scan 42 Archives 42 Assign clients 25 Assign G Data subnet server 64 Asterisk symbol 53 Attachment 77 88 Attention 83 Authentication 19 authorisations 25 Automatic installation of the client software 22 Automatic type recognition 42 50 Automatic updates 31 Automatic updating of the virus database 68 Automatically clean 34 Automatically install client software on the enabled computers 20 Automatically update program files 47 64 68 Automatically update virus database 64 68 Autostart function for your CD ROM drive 11 avk log 83 avk_server 78 avkclient 83 AvkClientSetupPck exe 30 avkremote 83 avkremote packets 81 83 avkvfs modules 81 avkserver avkvfs packet 81 Avoid browser timeout 57 B BIOS 7 Boot scan 6 7 11 50 Boot scan using
97. tall G Data AntiVirus then automatically installs the client software on the relevant computer If the software cannot be installed using the remote installation described here you can also install it on the client manually or semi automatically 2 To be able to access disabled clients they must of course also be displayed in the directory display When the Install AntiVirus Client function is being used the program informs you of this as necessary and enables displaying of the disabled clients You can also install special client software on Linux clients in the network For more information please read the section Installation of the client software on Linux computers in the annex of this documentation 67 G Data AntiVirus Uninstall G Data AntiVirus Client EF Commands the G Data AntiVirus Client to uninstall itself For ad complete removal the client must be restarted The user is prompted to do this by a message Update virus database Updates the virus database on the client with the files held on the ManagementServer Automatically update virus database Switches on the automatic update of the virus database Clients periodically check whether a new version is available on the ManagementServer and execute an automatic update Update program files Gr Updates the program files on the client with the files held on the is ManagementServer A client reboot may be necessary after updating the program
98. the Software 4 General 10 Legal domicile The exclusive legal domicile for all disputes directly or indirectly arising from this contract is the registered head office of G Data 11 Final provisions If individual provisions of this Licence Agreement become invalid the remaining provisions stay in force In place of the invalid provision an effective provision that approximates its commercial intention as closely a possible shall be considered as agreed upon 9 Copyright 2009 G Data Software AG Engine A The Virus Scan Engine and the Spyware Scan Engines are based on BitDefender technologies 1997 2009 BitDefender SRL Engine B 2009 Alwil Software OutbreakShield 2009 Commtouch Software Ltd G Data AntiVirus 06 05 2009 14 46 G Data AntiVirus Prior to installation In the event of an acute virus threat please first run a Bootscan on the affected computers Then install the ManagementServer on your server Please note that the ManagementServer can only be installed and run on a Windows Vista Windows XP Professional or Windows 2003 server system When installing the ManagementServer the Administrator is automatically installed on the server You can use this program to manage the ManagementServer from the server computer To guarantee optimal protection the computer should always be accessible switched on and available for automatically loading virus signatures via an Internet connection Therefore it i
99. the most important commands from the Menu bar displayed as clickable icons New group The activated computers can be linked into groups wy Easily distinguishable security zones can be defined since all settings can be made for both single clients and for entire groups To create a new group first highlight the superordinate group then click on on the icon displayed 35 G Data AntiVirus x O Rt 3 Ww pe e 36 Delete You can remove a computer from the list disable by highlighting it and then clicking on the Delete button Note that disabling a computer does not mean that the client software is uninstalled Update view Use Update or the F5 key to update the appearance of the Administrator interface at any time for example to take account of current changes to the display Display disabled clients Select this button to display disabled computers as well You can recognise the disabled computers by their greyed out icons Computers without file sharing or printer sharing are not normally shown Activate client To activate a computer highlight it in the list and select the button displayed You can also activate computers that do not appear in the list To do this in the client menu select the Activate client dialogue command and enter the computer s name Display log The log file gives you a fast global overview of G Data AntiVirus s last actions All relevant information is displayed here
100. though G Datasoftware not only detects and removes known viruses it also detects thus far unknown malware with the aid of the heuristic analysis it is undoubtedly better to eliminate a virus infection at the outset To this end certain security precautions that don t require a lot of effort yet noticeably increase the security of your system data should be undertaken e Useuseraccounts You should use two user accounts on your computer An administrator account which you always use for installing software or carrying out basic settings on your computer and a useraccount with limited rights The user account for example should not be able to install programs or undertake modifications in the Windows operating system You can use this account to for example surf the Internet in relative safety transfer data from other computers etc How you can set up different user accounts is explained in your Windows operating system s help documentation Ignore spam email Chain letters and spam email should never be responded to Even if such email does not contain a virus its unwanted transmission significantly increases the flow of data in the Internet Check suspected viruses If you have a confirmed suspicion of a virus e g because newly installed software is not doing what it is supposed to do or an error message is displayed check the relevant program for viruses ideally before restarting the computer This is a good idea since for examp
101. ue to virus infection or suspicion Note that the virus would not be removed during a move back You should therefore only enable this option for experienced users on the client Password protection for changes to options If the right to change the monitor options was granted to the user on the clients the possibility naturally always exists that other people on this computer improperly switch off the monitor functions To prevent this you can protect the monitor option settings on the client with a password Individually assign the password here for the respective client or the respective group and disclose it only to the authorised users of the client computer Update settings Here you can specify whether the Internet update of virus signatures should occur generally via the server individually for every client or a combination of the two It is precisely with mobile workplaces that are only occasionally connected to the company network that a combination of the variants is recommended Via the Settings and scheduling button you can additionally define individual reference settings 48 G Data AntiVirus Administrator for the virus signatures for this client The following context menu is made available on the client computer to a client activated with full user rights GDATA G Virus check gt Disable monitor Options Quarantine Internet update About Exception directories for scan jobs You can defin
102. umSupport extensions 3 Print 25 26 61 66 Print templates 26 Prior to installation 6 Priority scanner 42 Procedure 25 Process directory exceptions 68 Process IM content 58 Process Internet content HTTP 57 Processors 42 Program files 31 Program files have been changed or are corrupted 80 Program interface 38 G Data AntiVirus Program setup of the WebAdministrator 76 Properties 41 Protect Microsoft Outlook through an integrated plug in 56 32 Proxy settings 31 Q quantity limit 21 13 42 48 50 59 61 62 Proxy server Quarantine 63 74 Quarantine folder 59 Quarantine Clean and move back 59 Quarantine Move back 59 Quarantine Send to Internet Ambulance 59 Question mark symbol 53 R Read write 25 Read only 25 34 Registration number Recipient 2 16 regular scan job 39 Regular Windows updates 85 Regularly transmit scan progress to the server 42 Reject 50 Remote installation 6 22 67 77 Remote installation of the client software over the network 81 Remote installation of the Linux software 81 remote log 83 Remove 27 62 Remove virus from the file 59 59 Remove virus Reporter 93 G Data AntiVirus Reports 24 34 38 59 61 64 Servernames 70 Reset to default settings 64 Server settings 34 Restart after update 47 Server type structure 14 Restart after update of program files 64 ServiceCenter 3 80 Restart without querying 47 Settings 21 24 28 30 34 35
103. us signatures are used for this G Data AntiVirus WebAdministrator WebAdministrator is web based control software for the ManagementServer It can be started using a Web browser mm se tat i Close 11 G Data AntiVirus The following installation options are available G Data AntiVirus ManagementServer First of all the ManagementServer should be installed on the computer you want to use as the antivirus server The ManagementServer lies at the heart of the G Data AntiVirus architecture It administers the clients automatically requests the latest software and virus signature updates from the G Data UpdateServer and controls the AntiVirus technology in the network When the ManagementServer is installed the administrator software on the server that you can use to administer the ManagementServer is automatically called G Data AntiVirus AdministratorThe Administrator is the control software for the ManagementServer which centrally controlled by the system administrator secures the entire network The Administrator can be started using password protection from any computer running Windows G Data AntiVirus Client The client software provides the virus protection for the clients and runs ManagementServer jobs in the background without a user interface Installing the client software is generally done centrally by the Administrator for all clients Create boot CD The Boot CD wizard can be used to create a bootab
104. us to carry out an automatic dial up To do this under Login data and settings as necessary enter the useraccount and proxy settings Programfiles When the client software from G Data is updated you can allow the ManagementServer to carry out the update automatically Updating of the files on the clients takes place in two steps which of course can both be automated In the first step the latest files from the G Data UpdateServer are copied to a folder on the ManagementServer In the second step the new files are distributed to the clients where the client is updated see Clients task area e Update By clicking the Update button you can if necessary update the software version status display on the client if changes in the display have not yet been adopted e Update now By clicking the button Update now you can carry out an immediate update of the client software 31 G Data AntiVirus e Automatic updates As for the virus checks you also let the client software Internet updates run automatically To do this check the checkbox next to Carry out periodic update and specify when and with what cycle the update is to be carried out 9 Toenable automatic updating your ManagementServer must of course be connected to the Internet or enable G Data AntiVirus to carry out an automatic dial up To do this under Login data and settings as necessary enter the useraccount and proxy settings 2 Warning To update the ManagementSer
105. ution is not functioning The connection can be tested using the ping command For this purpose enter the command ping lt server name gt at the prompt where lt server name gt is the name of the computer in the network on which the ManagementServer is installed Some clients report that Program files have been changed or are corrupted What can be done In order to ensure optimal virus protection the integrity of the program files is regularly checked If an error occurs the report Program files have been changed or are corrupted is included Delete the report and download the current update of the program files G Data AntiVirus client from our server Subsequently perform an update of the program files on the affected clients Please contact our telephone hotline if the error report is included again After client installation some applications run significantly slower than before The monitor oversees all file accesses in the background and checks the opened and saved files for viruses This normally leads to a delay that is barely perceptible If an application opens many files or opens some files very often a significant delay can occur In order to circumvent this problem first disable the monitor temporarily in order to determine whether it is actually the cause of the delays If the affected computer accesses files on a server you must naturally also disable the monitor on the server If the monitor is the cause the problem
106. ve unwanted Internet connections of which the potential for financial damage is no less significant than that of the virus They may for example secretly record your surfing habits or even all the keyboard entries you make including your passwords and forward these to third parties via the Internet at the earliest opportunity 52 G Data AntiVirus Administrator Exceptions Here you can also limit client virus checking for specified directories In this way for example you can omit folders with archives that are seldom used or integrate them in a special scan schedule Furthermore certain files and file types can be excluded from the virus check The following exceptions are possible Drive By clicking the directory button here you select a drive partition hard disk that you do not want checked by the monitor Directory By clicking the directory button here you select a folder as necessary including any subfolder contained within it that you do not want checked by the monitor File Here you can enter the name of the file that you would like excluded by the monitor check You can also use wildcards here e g the question mark for any single character or the asterisk for any number of characters You can repeat this procedure as many times as you wish and you can delete or modify the existing exceptions in the Monitor exceptions window 9 Wildcards work as follows e The question mark symbol represent
107. ver program files please select program group G Data AntiVirus ManagementServer then select the entry Internet update from the start menu The ManagementServer may only be updated via this entry By contrast G Data AntiVirus client software can also be updated via the administrator Login dataandsettings With your online registration you will receive your login data for updating your virus databases and program files directly from G Data Please enter the necessary data under User name and password Via the button Version check you can determine at the next update of the virus database whether you are using the latest program files In general version check should always be switched on because it prevents unnecessary updates Nevertheless should problems occur when working with virus databases then please switch the field Version check off In this way at the next Internet update a current version of the virus database will be transferred to your server By clicking the button User account and proxy settings you open a window in which basic login data for the Internet amp Network can be entered 2 Warning You should only make entries here if problems occur when using the standard settings of G Data AntiVirus e g due to the use of a proxy server and an Internet update is not executable 32 G Data AntiVirus Administrator Internet settings Required for the user account is the information user name password and domain For l
108. w scan job periodic 41 New scan job single 41 Non selectable devices 37 ManagementServer also as subnet server Notebooks 31 14 ManagementServers 81 Master boot records 42 Media exchange 50 Menu bar 23 24 35 Microsoft NET Framework components 75 Microsoft Messenger version 4 7 and later 58 Microsoft Office 50 80 Microsoft Outlook 54 Microsoft SQL Express 15 MonActivity 80 Monitor 6 21 29 42 50 59 72 73 83 Monitor exceptions 53 monitor options 48 Monitor ports 56 Monitor status 50 92 Notes 87 Notify clients of option changes from the server 35 O On system start 42 one time scan job 39 Online database for frequently asked questions FAQ 2 Online registration 2 6 16 30 32 online registration form 2 Online virus encyclopaedia 35 only in the first session 47 Only show completed scan jobs 45 Only show open scan jobs 45 Only show periodic scan jobs 45 Only show single scan jobs 45 Open client display window 47 64 openSUSE 81 73 Other program starts access password 23 OutbreakShield 56 Outgoing emails 55 Outlook 50 55 56 Overview of clients Options 69 P Page preview 26 62 66 Partition 53 16 19 25 32 Password protection for changes to options 48 73 Perform restart without querying 64 39 Password periodic scan jobs ping 80 Plug in 54 POP3 54 56 Port 33 Port addresses 58 21 PremiumHotline 2 Port number PremiumSupport 3 Premi
109. work or selected groups you can create Default settings and by so doing quickly assign standardised procedures for virus protection In order to bring individual rules for single groups back to the general state you can reset the default settings to the globally defined standard values with this function Update virus database now Updates the virus databases on the clients with the files from the ManagementServer Automatically update virus database Switches on the automatic update of the virus database Clients periodically check whether a new version is available on the ManagementServer and execute an automatic update 65 G Data AntiVirus Update Delete Update program files now Updates the program files on the clients with the files from the ManagementServer A client reboot may be necessary after updating the program files Automatically update program files Switches automatic updating of program files on Clients periodically check whether a new version is available on the ManagementServer and execute an automatic update Restart after update of program files As administrator you can specify here what priority an update of the program files has on the clients Thus using Open client display window you can thus inform a user that he should restart his client computer at a convenient time via Create report using the log files in the area Reports orvia Perform restart without querying automatically force a re
110. writing Normally a virus free system does not generate files infected with viruses when writing files however in order to cover all eventualities particularly with systems in which a Bootscan was not run you can set up a scan procedure here for use when writing files The huge advantage of this is that even viruses which are copied from another possibly unprotected client to an enabled directory of the client protected by the monitor are detected and that files downloaded from the Internet are first recognised as virus afflicted during loading and not during first execution Check network access Here you can specify operation of the monitor in conjunction with network access If your entire network is normally monitored by G Data AntiVirus network access verification may be discontinued 51 G Data AntiVirus Heuristics In a heuristic analysis viruses are not only detected using the constantly updated virus databases but also using certain traits characteristic of viruses On the one hand this method is an additional security benefit on the other it can also give rise to a false alarm in rare cases Check archive Checking compressed data in archives is a very time consuming process and can generally be omitted if the G Data AntiVirus virus monitor is always enabled on your system The monitor can detect a previously hidden virus while the archive is being unzipped and can automatically prevent it from spreading To avoid decreasin

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