6.5 User Manual - BeAware Corporate
Contents
1. It enables you to view the web sites visited Internet chats email sessions documents created applications used startup and shutdown times and games played by the user BeAware Corporate Server enables you to monitor your employees and achieve maximum productivity at work The BeAware system makes sure that you don t miss a thing BeAware is compatible with Windows 98 ME NT 2000 XP and Windows Server 2000 and 2003 User Manual 5 BeAware Corporate Server Admin Console x Fecentive Getting Started START gt PROGRAMS gt ASCENTIVE gt SBCS ADMIN CONSOLE BCS Admin Console a BeAware Remote Setup Tool E C LS o o di LS L ef D Ka wn LS LS E EG S ei 2 Screen Capture 1 Getting Started Login BeAware starts at the LOGIN SCREEN as shown below 4 Be Aware Server Admin E be e Enter Username ladin Enter Password ES Login Cancel Settings Screen Capture 2 Login Screen Enter the Username and Password and Click on the Login button This will enable you to login to the BeAware Admin Console Settings For Advanced Users Click on Settings button if you want to open the BeAware Server Configuration dialog The system by default is set for connection to the server that has been used for deployment Note We recommend using the default settings to ensure BeAware functions properly User Manual 6 BeAware Corporate Server Admin Console x rens BeAware Server Configuration Set2. Logged In As admin i Overview 3 Applications Je Chat 3 Email S Screen Captures Je Web Sites Ae Windows Session Yiew applications launched by user Kad Thu 03 30 2006 02 01 19 PM G Thu 03 30 2006 02 01 11 PM Yahoo Messenger JunD Ga Thu 03 30 2006 02 00 57 PM Notepad JunD User Management Ga Thu 03 30 2006 02 00 53 PM Notepad JunD G Thu 03 30 2006 02 00 48 PM Microsoft Outlook JunD Ga Thu 03 30 2006 01 57 20 PM Notepad JunD 3 Pa Thu 03 30 2006 01 50 05 PM Yahoo AutoUpdater PearsM dj G Thu 03 30 2006 01 49 39 PM Yahoo Messenger PearsM System Settings Ca Thu 03 30 2006 01 48 19 PM Notepad PearsM Ga Thu 03 30 2006 01 44 43 PM Notepad PearsM iy Thu 03 30 2006 01 43 26 PM Windows Explorer PearsM G Thu 03 30 2006 01 42 31 PM Winamp Smith 8 Thu 03 30 2006 01 33 38 PM BCSAdmin Smith About Program Location CAWINDOWS SYSTEM32NOTEPAD EXE Time Opened Thu 03 30 2006 02 01 19 PM Time Closed Thu 03 30 2006 02 01 21 PM Duration 2 Sec x Delete SE Delete All Screen Capture 8 Application Page The application window displays the following information from the monitored machine s e Start Time Displays the date and time the user started the application Application Displays the name s of the applications launched by the user Windows Username Displays the logged in user s name on the target PC at the time of monitoring Program Location Displays the location where the application is store
3. OK i Cancel Note Keys are case sensitive All characters must be entered exactly as shown kb Screen Capture 18 Add License OK Click on OK button to register the new category O Activate Click on Activate button to activate the new category it will display the Active License dialog box Fill the required client information in the dialog box that is displayed User Manual IA BeAware Corporate Server Admin Console x rens Activate License E x Customer information required Fields marked with are mandatory Full Name am Company lascentiveLLC sis Address 1 201 Spring Garden Sieg Address 2 _ E _ s city Pra TT State Philadelphia s Zip Postal code E Country United States of America E mail Address smith ascentive com Phone Number 1215 320600 amp Fax Number 1_ _ _ __ e Lock your licenses to this hardware key 00 1 1 11 94 B4 1F D Hardware key Select the appropriate network card ID if server is using multiple network cards OK Cancel Screen Capture 19 Customer Information Page Full Name Enter Full Name of the customer for whom the product is registered Company Enter the name of the Company where the customer works Address1 Enter the Address1 of the customer Address2 Enter the Address2 of the customer if required City Enter the City name of the customer State Enter the State name of the cust
4. User Management 23 System Settings About User Name PearsM Jump to lt Capture Time Thu 03 30 2006 02 09 02 PM ZE Delete All Screen Capture 12 Screen Capture Screen The Screen Shot tab displays the following information Time Captured Displays the date and time the screen capture was taken Machine Name Displays the target machine s name Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete all This button deletes all the entries for the selected filters and not just the listed entries e Slide Show Click on slide show to view the captured images in slide show Note Click on Time Captured Machine Name and Window Username to sort the record User Manual 17 BeAware Corporate Server Admin Console Ascentive Click on Slide Show to view the captured screens in Slide Show mode Screen Capture Slide Show Slide 2 of 574 Normal Thu 02 09 2006 05 44 41 PM Click the image below for full screen view gt T mg BeAware Server Admin Recorded Information Applications Wiew applicabons launched by user Chat Sessions Wa cheats montored by Be vware geste all the major chat cients like AOL AIM MESH and raboo Wien PC Activity Emplle User Hanagament View sect received aale Supports AOL Yahoo MSM Excite Quilook Express HS Outlook Eudora tied Lnrrediba ku x Scree
5. Yiew applications launched by user Start Time 7 Application Windows Usemame e Lal a Thu 03 30 2006 02 14 17 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 14 02 PM Notepad PearsM Ga Thu 03 30 2006 02 13 57 PM Notepad PearsM User Management Ca Thu 03 30 2006 02 13 42 PM Windows Explorer PearsM G Thu 03 30 2006 02 11 12 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 10 35 PM Internet Explorer PearsM x Ga Thu 03 30 2006 02 10 31 PM Yahoo Messenger PearsM wig G Thu 03 30 2006 02 10 29 PM Yahoo Messenger PearsM System Settings Ca Thu 03 30 2006 02 09 54 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 08 17 PM Yahoo Messenger PearsM G Thu 03 30 2006 02 07 46 PM Yahoo Messenger PearsM G Thu 03 30 2006 02 07 17 PM Yahoo Messenger PearsM 8 Thu 03 30 2006 02 06 40 PM Notepad PearsM Jump to Program Location C PROGRA 1 YAHOO MESSEN 14YPAGER EXE Time Opened Thu 03 30 2006 02 14 17 PM Time Closed Thu 03 30 2006 02 14 31 PM Duration 14 Sec Delete All Screen Capture 7 Filters J ump to User Manual 12 BeAware Corporate Server Admin Console Ascentive Applications The Application tab displays the different applications launched by the monitored user You can select an entry from the list The details of the selected entry are displayed at the bottom of the page BeAware Server Admin l 2 x senges BeAware Server Admin Windows Username All Users DI Machine Name All Machines DI
6. 20 T Time Captured 17 20 23 Time Opened 15 Time Received 19 20 To 18 19 U User Management 11 25 Username 7 8 25 V Verification Key 27 30 View PC activity 12 W Web Sites 10 23 Window Username 12 16 17 19 20 23 24 Windows Username 12 15 17 18 19 20 23 24 31 Z Zip Postal Code 29 28
7. 3 Pea E UE E 5 What is BeAware Corporate Server 5 CES E 6 logie Serie 6 Settings For Advance USer eee e eee eee eee n nee e EEE EEE E EE EEE EDR EEE E SEES SEER ESSE SESE SDSS SEES ESSERE EES GSE EEE EERE EES 6 OVEFVIEW cece eee e eee e eee E eA eee EEE EDD EEE EE EEE EEE EE EEE E EEDA EEE SEES EEE E ESSE ESD EEE SEES ESSE SEES SSDS E SEES ESSERE EES EEEEE EEE EE EES 8 Recorded Information 9 elei ege T 9 Cessna 9 in EE 9 EE EE 9 Ee Eeer 9 le e ae e EE 9 Settings eee i 9 gd Gees E 9 Py SS E e EE 9 EE EEN 10 eege LEE 13 Ch 14 EE E EEE E E E E E E 15 EE CA E e E O 17 Web Sites 19 alate ee EE 20 User DRETT eer ll LI ee ee as na ssaa aa 21 Greate NEW USET EE 21 Save We e dn ee EEN 22 RE 22 Py SUSU SUN ge 23 License Miia E 23 Server StatUSs rrr r rrer rrr rnrn Sr rES EREE AERESAEEEREENES ERER ENERE nEn nne 26 tee He O ROON M 27 If aa 28 User Manual 3 BeAware Corporate Server Admin Console x Fecentive Table of Screen Captures Screen Capture 1 Getting State 6 SciechCapturez e Ur an val D Screen Capture 3 Server Settings Advanced Users cece cece eee eee eeeeeeeeeeeeeeeeeeeeesaaeeaneeeeeneeegs 7 Screen Capture OVErvieW ay n ege 8 Screen Capture 5 Filters Windows UserNamel eens ee eeeseeeeeeeeeeeeeeessggeeeeeeeneeeg gs 10 Screen Capture 6 Filters Machine Name cence ee eenseeeeeeeeeeeeeessaaseeeeeeeeeeeeessugganaggaeeees 11 Screen Cap
8. Admin Console Ascentive View PC Activity Clicking on the View PC activity button opens the View PC Activity page It enables you to view the following items Applications launched Chats Emails sent and received Screens viewed Websites visited User s login logout and shutdown history For ease of data retrival some filtering sorting options are provided These are common to all the sections of the View PC Activity page These are Window Username Machine Name and J ump to Window Username Click on the Windows Username drop down list It will display the names of all users whose system is monitored by BeAware Select the desired Windows User Name from the drop down list It will display the data uploaded by the specified user only BeAware Server Admin x E x Kecentive BeAware Server Admin All Users DI Machine Name All Machines DI Logged In As ing Overview Windows Username Le Screen Captures Je Web Sites ae Windows Session Yiew applications launched by user Start Time 7 Application Windows Usemame LS Ge Thu 03 30 2006 02 14 17 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 14 02 PM Notepad PearsM wt Thu 03 30 2006 02 13 57 PM Notepad PearsM User Management Ca Thu 03 30 2006 02 13 42 PM Windows Explorer PearsM G Thu 03 30 2006 02 11 12 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 10 35 PM Internet Explorer PearsM G Thu 03 30 2006 02 10 3
9. option of Activate License page is empty Error Failed to communicate with BCS Server Error Server cannot be activated since no network ID Check that the network card is working properly If possible remove and reinsert network card Try restarting the machine Solution The users list is not displayed in Cause Server Status page Error Unable to retrieve user information Please try restarting BCS Admin Solution Console Registration key could not be created Current Windows user must have Error Failed to create Registration Key Fight co E Solution User should login with appropriate credentials Files containing screen captures are in compressed form Decompression fails because of failed Activex t mpr th reen f f Error Unable to decompress the scree control s registration captures Reinstall BeAware Server Solution Sn application Cause If Login fails Solution 1 Check the cable connecting the Error Error connecting to server server and the client machine 2 If this doesn t solve the problem then restart the BeAware service on the server machine Cause Server is not available 1 Check the cable connecting the Solution server and the client machines to Error Server Not Found the network 2 If this doesn t solve the problem then restart the BeAware service on the server machine For additional support for your software please visit our supp
10. 03 30 2006 02 13 57 PM Notepad PearsM User Management Ca Thu 03 30 2006 02 13 42 PM Windows Explorer PearsM G Thu 03 30 2006 02 11 12 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 10 35 PM Internet Explorer PearsM wi Thu 03 30 2006 02 10 31 PM Yahoo Messenger PearsM wig G Thu 03 30 2006 02 10 29 PM Yahoo Messenger PearsM System Settings Ca Thu 03 30 2006 02 09 54 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 08 17 PM Yahoo Messenger PearsM G Thu 03 30 2006 02 07 46 PM Yahoo Messenger PearsM G Thu 03 30 2006 02 07 17 PM Yahoo Messenger PearsM 8 Thu 03 30 2006 02 06 40 PM Notepad PearsM Program Location C PROGRA 1 YAHOO MESSEN 14YPAGER EXE Time Opened Thu 03 30 2006 02 14 17 PM Time Closed Thu 03 30 2006 02 14 31 PM Duration 14 Sec Delete All Screen Capture 6 Filters Machine Name User Manual 11 BeAware Corporate Server Admin Console Ascentive Jump to Click on the Jump to drop down list It will display the specified range of entries Each selection is broken down into 50 entries Selecting a range takes the administrator directly to the first record of the selected range Example Click on range 51 100 the slide shifts automatically to screen shot no 51 FT 819 Logged In As la Riscentive BeAware Server Admin ing Windows Username All Users zl Machine Name AllMachines zl Overview DG Applications Je Cht Jo Emal ScreenCaptues g WebSites L Windows Session
11. 1 PM Yahoo Messenger PearsM dj G Thu 03 30 2006 02 10 29 PM Yahoo Messenger PearsM System Settings Ca Thu 03 30 2006 02 09 54 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 08 17 PM Yahoo Messenger PearsM Ga Thu 03 30 2006 02 07 46 PM Yahoo Messenger PearsM G Thu 03 30 2006 02 07 17 PM Yahoo Messenger PearsM G Thu 03 30 2006 02 06 40 PM Notepad PearsM About Program Location C PROGRA 1 YAHOO MESSEN 14YPAGER EXE Time Opened Thu 03 30 2006 02 14 17 PM Time Closed Thu 03 30 2006 02 14 31 PM Duration 14 Sec ZE Delete All Screen Capture 5 Filters Windows User Name User Manual 10 BeAware Corporate Server Admin Console Ascentive Machine Name Click on the Machine Name drop down list It will display the names of all the machines monitored by BeAware Select the desired machine name from the drop down list It will display the data uploaded by the specific machine only These filters can be used in combination to display the most relevant information as required by you BeAware Seryer Admin Logged In As Ascentive BeAware s Ze E Server Admin ing Windows Username All Users DI Machine Name La Machines DI All Machines Overview Debie Junior S Joe Smith Speck ze 19 ti T a Tewczc Yiew applications launched by user Start Time 7 Application Windows Usemame e la a Thu 03 30 2006 02 14 17 PM Yahoo Messenger PearsM Thu 03 30 2006 02 14 02 PM Notepad PearsM Ga Thu
12. BeAware Corporate Server Admin Console x Fecentive User Manual BeAware Corporate Server Admin Console Ascentive LLC User Manual 1 BeAware Corporate Server Admin Console x Fecentive Copyright Notice Copyright 2006 Ascentive LLC All Rights Reserved This document is protected by copyright law and internationals treaties Unauthorized reproduction or distribution of this document or any portion of it without prior permission from Ascentive LLC may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under the law Trademarks Ascentive the Ascentive logo and BeAware are trademarks of Ascentive LLC AIM and AOL are registered trademarks or trademarks of America Online Microsoft Windows MSN MSN Messenger Outlook Outlook Express Hotmail Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Yahoo and Yahoo Messenger are registered trademarks of Yahoo Inc IncrediMail is a registered trademark of IncrediMail Thunderbird is a registered trademark or trademark of Mozilla User Manual 2 BeAware Corporate Server Admin Console x Fecentive Table of Contents Copyright NotiCe rrr otn rrr trr rr Sr rEr Sr rErEAEEERREEEEEEENSEAEEEEAEEEE EEEE EEEE E nEri 2 Trademarke rtro rrr errre rrr errr rnnr Arrr EESEEESAEESAEEEAEEONEEEEESEEES PENSEES NESNE ennnen 2 POOF COR USI US a A A AEA EAA EE EEE E
13. PM Mara Pears lt Maria_Pears info spectrum com gt Admin2006 Ascendom lt adh Plz check the attached files kal Thu 03 30 2006 01 52 26 PM Maa Pears lt Maria_Pears info spectrum com gt Admin2006 Ascendom lt ad Fw Latest Debug version User Management T Thu 03 30 2006 01 52 05 PM Maria_ Pears lt Maria_Pears info spectrum com gt Admin2006 7 Ascendom lt ad Have a nice day su System Settings About Jump to Attachments Attachment scanning provided by Photos x Delete All Screen Capture 11 Email Page Received Email 2 Received email Clicking on the Received email button allow you to view the mails received by the user The information displayed by clicking on received Email button is Time Received Displays the date and time the user received the mail From Displays the senders email address Subject Displays the subject of the mail which the user has received CC Displays the CC information of the email Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries Note Click on Time Received From Subject CC and Window Username to sort the record User Manual 16 BeAware Corporate Server Admin Console Ascentive Screen Captures Screen Captures tab displays all the screen shots on user s PC captured by B
14. d Time Opened Displays the start time of the application Time Opened Displays the close time of the application Duration Displays the duration of the application execution Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries Note Click on Start Time Application or Window Username to sort the records User Manual 13 BeAware Corporate Server Admin Console Ascentive Chat The Chat tab displays all of the chats recorded for the user BeAware monitors all chats done by the user BeAware supports AIM AOL MSN and Yahooo BeAware Seryer Admin 18 x Logged In As admin i Overview Bes BeAware Server Admin Windows Username All Users DI Machine Name fall Machines DI S Applications EI Cha Jg Emal Joen ScreenCapiues Je WebSites Windows Session Supports all the major chat clients like AOL AIM MSN and Yahoo Time Captured 7 Screen Names LDusion Windows Usemame 03 2006 04 31 58 PM Pears_Dream Joe 2_ Smith 29 min 5 sec PearsM Pears_DreamJoe12_ Smith 17 sec PearsM si Pears_Dream Joe12_ Smith 9 min 27 sec PearsM User Management I 02 Pears_Dream Joe12_ Smith 9 min 38 sec PearsM Pears_DreamJoe12_ Smith 22 sec PearsM Pears_DreamJoe12_ Smith 21 sec PearsM als Pears_DreamJoel2_ Smith 5 sec PearsM wig Pears_DreamJoe12_ Smith 8 sec PearsM System Settings 50 Pears_Dr
15. e Server Status BeAware Server Admin Logged In As fscentive BeAware Server Admin S BeAware Corporate Server Connection status Windows Username Client Type Client Version Last Connection date time Status W Maria Pears PearsM RCA Agent Mon 02 06 2006 05 02 35 PM Success za Maria Pears PearsM Admin Console 5 Mon 02 06 2006 05 41 28 PM Success JuwD se Admin Console 6 5 2 Mon 02 06 2006 03 07 24PM S s Legends w Success M Failure Admin Console gei Corporate Agent Screen Capture 20 Server Status Page To see the connection status Click on the Server Status tab it will display the following information Machine Name Displays the machine name of the user Windows Username Displays the logged in user s name on the target PC Client Type Displays the category of the user Client Version Displays the version number of the application which is installed on client s machine e Local Connection date time Displays the information on which day date and time the client get connected to server e Status Displays the status of monitored machine User Manual 26 BeAware Corporate Server Admin Console x Fecentive Trouble Shooting Server connection can not be established 1 Check the cable connecting the Solution server and the client machines to the network 2 If this doesn t solve the problem then restart the BeAware service on the server machine If H W key
16. e Server Admin Windows Username All Users DI Machine Name All Machines DI Ga Applications Chat ZG Fei Je Screen Captures Je Web Sites E Windows Session Yiew sent and received emails Supports AOL Yahoo MSN Excite Outlook Time Sent 7 te Subject windows Username 2 hes Thu 07 28 2005 05 48 09PM Maria_Pears lt Maria Pears info spectrum com Fw GPSISVTSC BIT Smithy User Management F Thu 07 28 2005 05 46 05 PM Maria_ Pears lt Maria_Pears info spectrum com Re GPS ISYTSC BIT Smith Kei Thu 07 28 2005 05 15 26 PM Mana Pears lt Maria_Pears info spectrum com Re problems with Bed SmithJ F Thu 07 28 2005 05 05 42 PM Maa Pears lt Maria_Pears info spectrum com Fw GPS ISYTSC BIT Smith F Thu 07 28 2005 05 05 42 PM Maa Pears lt Maria_Pears info spectrum com Fw GPS ISYTSC BIT Smith Wd F Thu 07 28 2005 05 05 26 PM Mana Pears lt Maria_Pears info spectrum com Fw problems with Deh admin2006 SmithJ System Settings Thu 07 28 2005 05 05 26 PM Admin2006 Ascendom lt adh2006n ascendom Fw problems with Deh admin2006 SmithJ F Thu 07 28 2005 05 02 50 PM Admin2006 Ascendom lt adh2006n ascendom RE SpywareStriker Smith DN Thu 07 28 2005 05 02 50 PM Maa Pears lt Maria_Pears info spectrum com FRE SpywareStriker Smith e F Thu 07 28 2005 04 59 45 PM Admin2006 Ascendom lt adh2006n ascendom RE SpywareStriker Smith About The ongoing problem is not just
17. eAware BeAware Server Admin Logged In As i Overview e Rscentive BeAware Server Admin Windows Username All Users DI Machine Name La Machines DI Applications Q Chat 4 Emai ScreenCaplues Je WebSites L Windows Session Yiew screen shots on user s PC captured by BeAware B GTP Thu 03 30 2006 02 09 02 PM Maria Pears Thu 03 30 2006 02 06 00 PM Maria Pears Pea Thu 03 30 2006 02 02 57 PM Debie Junior Pea e et ah e 8 E Thu 03 30 2006 01 59 53 PM Debie Junior Pea Thu 03 30 2006 01 56 51 PM Debie Junior Pea Thu 03 30 2006 01 53 48 PM Debie Junior Pea E Thu 03 30 2006 01 50 46 PM Debie Junior Pea E Thu 03 30 2006 01 47 43 PM Debie Junior Pea E Thu 03 30 2006 01 44 41 PM Debie Junior Pea Thu 03 30 2006 01 41 38 PM Joe Smith Pea E Thu 03 30 2006 01 38 36 PM Joe Smith Pea Thu 03 30 2006 01 35 34 PM Joe Smith Pea Program ege CPROGRAT1VEMDORMESSEN 1OFAGEREE Thu 03 30 2006 01 32 32 PM Joe Smith Pea noS SE Thu 03 30 2006 01 32 28 PM Joe Smith Pea e nu 83 02 2006 62 00 22 Po WS Thu 03 30 2006 01 32 28 PM Joe Smith Pea m Joe Smith Pea es Joe Smith _ an a _ Joe Smith n Tast a Jr frizione e ens serr Fisse Fiato sa Geosat N mpa rere PR eE mn Click the image above for full screen view Joe Smith a Slide Show Joe Smith E3 Thu 03 30 2006 01 32 27 PM Joe Smith EE Mara Paar size Urermerse AUi hd acker jere Mabachra D
18. eam SmithJ_OnScreen 5 sec PearsM Pears_Dream Joe 2_ Smith 8 sec PearsM CG Thu 03 30 2006 03 49 58 PM Pears_Dream Joe12_ Smith 9 sec PearsM CG Thu 03 30 2006 02 10 15 PM Pears_Dream SmithJ_OnScreen 21 sec PearsM CG Thu 03 30 2006 02 08 57 PM Pears_Dream SmithJ_OnScreen 40 sec PearsM About This chat is being monitored hy Be Aware with Chatwatch Pears_Dream Ok what about yesterdays issue Pears Dream Do you need any more resources or help from my side x Delete SX Delete All Screen Capture 9 Chat Page The Chat session window displays the following information Time Captured Displays the date and time the user started the chat session Screen Names Displays the chat screen names of the user Duration Displays the duration of chat sessions Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries Note Click on Time Captured Screen Names Duration and Window Username List to sort the record User Manual 14 BeAware Corporate Server Admin Console Ascentive Email Email tab displays the information of all the Emails sent and received by the user BeAware supports all major email clients like AOL Yahoo MSN Excite and Outlook BeAware Server Admin Logged In As admin i Overview x Kecentve BeAwar
19. ion 2 Non Admin Users Users that can only upload information 2 New A Delete amp Save User Information Screen Capture 16 User Management Page Create New User Clicking on NEW button allows you to create a new BeAware user You can also enter the user s information in the following given fields Username Enter username for the user Password Enter the Password for the user First Name Enter First Name of the user Last Name Enter Last Name of the user Job Title Enter the Job Title of the user Description Enter description for the user You can create two types of users which are Admin Users These users can login into Server Admin Console and view the uploaded information Non Admin Users These users can only upload information They cannot login to the admin console User Manual 21 BeAware Corporate Server Admin Console x Fecentive Save User Information Save User Information To save the data of the new user Click on Save User Information button A dialog box will appear to confirm the password Confirm password E we Please re enter your new password ees OK Enter the password and click on OK It will display the following message BeAware Server Admin Console q 1 User information saved The information entered for the new user gets saved and the user is listed in the Users list Delete User Delete To delete the record select any user and Clic
20. k on the Delete button The user will be deleted from the user group Note At least one Admin User is mandatory It cannot be deleted User Manual 22 BeAware Corporate Server Admin Console Ascentive System Settings License Manager BeAware Server Admin e Pe 1 NA BE As gt Fene BeAware Server Admin f i Milo 2 Product License Manager License Category Admin Select the License Category you want to manage 4E46B3EB904B5CE5 854E 804E DEDSAE 03 F20DA0110D1E794C B5C069956044BEE3 GA 75F6373DC2FFA2 License Summary Total Server 1 Admin 39 Agent 30 Activated Server 1 Admin 27 Agent 30 am Ge iy aas To add a license first select the category of the license above and then click the Add button IR E _ur EE E gt TEE B Screen Capture 17 License Manager Page User Manual 23 BeAware Corporate Server Admin Console x Fecentive The License Manager allows registration of various categories of BeAware Corporate Server gt Select Category from the License Category drop down list gt Click on the Add button gt The BCS Key will be provided to you by the vendor U Add Click on Add button to enter License for selected category Add License dialog box will be displayed asking the user to enter the Serial Key and Verification Key for the new category Add License x Serial Key DA3BDE3895F80FB2 Verification Key EEA 5232 F22 E045
21. n Captures Wibe deren choke of daar BC captured bp Bebrarge web ST ox E Wa websites visited br usero About Windows Sessione Windows users login logout historr Settings 3 User Management Wien and manage users of Beware application System Settings 34 wiss Server Status Product Licenza Hanager Sal BO Der Fr Marsi GE Jue Sm se e Jl away sam Screen Capture 13 Slide Show The user can set the following options while viewing the Screen Captures in the slide show e The user can view the slide in Normal Fast or Slow mode by selecting the desired mode from the drop down list given e The Screen Capture Slide Show gives the information on which day date and time the screen was captured e Buttons for Play Pause and Stop is given Play Button Pause Button Stop Button sl je e Double click on the image shown in the slide show it will be displayed in full screen User Manual 18 BeAware Corporate Server Admin Console Ascentive Web Sites Web Sites tab displays URL of the web sites visited by user BeAware Server Admin Logged In As i Overview e Rscentive BeAware Server Admin Windows Username All Users DI Machine Name La Machines DI 3 Applications Chat 3 Email Screen Captures l WebSites tw Windows Session Yiew web sites visited by user Thu 03 30 2006 02 13 35 PM http login yahoo comconfig login logout 1 amp done ht
22. omer Zip Postal Code Enter the Zip Postal code of the customer Country Enter the Country name of the customer E mail Address Enter the E mail Address of the customer Phone Number Enter the Phone Number of the customer Fax Number Enter the Fax Number of the customer if required Select the appropriate network card ID Hardware Key if the server is using multiple network cards Click OK button to activate the category Confirmation of the activation will be displayed immediately Activated license key is indicated by an open lock icon O Delete Press on Delete button to delete that license key that is added but not activated There are three catagories of License Managar which are Server Add license for the Server Only one server license can be added Admin Add Licenses for the admin console application Agent Add Licenses for the BCS Agent Product License Manager displays the following information Serial Number Displays the serial number entered for the concerned server admin or agent The close Lock icon displays that the category Serial Number is not activated The open Lock icon displays that the category serial number is activated Verification Key Displays the verification key that has been allotted to the concerned server admin or agent e License Count It displays number of licenses allotted to a particular category User Manual 25 BeAware Corporate Server Admin Console x Fecentiv
23. ort site at http www ascentive com support new User Manual 27 BeAware Corporate Server Admin Console A Activate 28 32 Activity 9 10 12 24 Address1 29 Address2 29 Admin 1 7 9 25 26 30 32 Admin Users 25 Agent 30 Application 10 15 16 Application tab 15 Ascentive 1 2 C CC 18 19 20 Chat tab 17 City 29 Client Type 31 Client Version 31 Company 29 Compatible 5 Country 29 D Database Password 8 Database Server Name 8 Database Username 8 Delete 15 17 18 19 20 23 24 26 30 Description 25 Duration 15 17 E E mail Address 29 Email tab 18 Error 32 F Fax Number 29 Filtering 12 First Name 25 User Manual Index From 5 19 20 Full Name 29 Job Title 25 Jump to 14 L Last Name 25 License Count 30 License Manager 27 30 Local Connection date time 31 Login 7 32 Login Screen 7 M Machine Name 12 13 20 24 31 N Non Admin Users 25 O Overview 9 Page 12 Password 7 8 25 Pause Button 21 Phone Number 29 Play Button 21 Program Location 15 R Received email 19 S Save User Information 26 Screen Captures 10 20 21 Screen Names 17 Sent email 18 Serial Number 30 Server 1 5 7 8 25 27 30 31 32 Server Name 8 Settings 7 11 27 Start 6 Start Time 15 16 Startup or Shutdown Time 24 State 29 Status 31 32 Stop Button 21 Subject 18 19
24. ports AOL Yahoo MSN Excite Outlook Express MS Outlook Eudora and IncrediMail wig Screen Captures View screen shots of user s PC captured by BeAware System Settings Web Sites amp View websites visited by users Windows Sessions Do A Windows user s login logout history Settings User Management si View and manage users of BeAware application System Settings dj View Server Status Product License Manager ar Screen Capture 4 Overview Screen Note When the user logs in to BCS Admin Console the overview screen is automatically displayed User Manual g BeAware Corporate Server Admin Console x Fecentive Recorded Information Applications The Application button will bring you to the View Applications Launched By User screen g Chat Sessions The Chat Session button will bring you to the Chat Session screen Emails The Email button will bring you to the Emails screen Screen Captures The Screen Captures button will bring you to the Screen Captures screen The Web Sites button will bring you to the Web Sites screen Windows Session The Windows Session button will bring you to the Windows Session screen Settings User Management The User Management button will bring you to the User Management screen D System Settings The System Settings button will bring you to the System Settings screen User Manual 9 BeAware Corporate Server
25. reset 1 amp YY 49489torder down amp sort date amp po Pears v b About Jump to S Selected URL http login yahoo com config login logout 1 amp done http mail yahoo com amp src ym amp lg us amp intl us ZE Delete all Screen Capture 14 Web Sites Page The Web Site window displays the following information Time Captured Displays the date and time the user visited the specific web site Web Site Visited Displays the address of the websites which were visited by the user Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete all This button deletes all the entries for the selected filters and not just the listed entries Note Click on Time Captured Web Site Visited and Window Username to sort the record User Manual 19 BeAware Corporate Server Admin Console x Fecentive Windows Session Windows Session tab displays the information regarding user s login logout history lt gt BeAware Server Admin Windows Username All Users DI Machine Name All Machines DI BeAware Server Admin Logged In As admin i Overview S Applications B Chat 49 Email Je ScreenCaptues jgj WebSites Ay Windows Session Yiew Windows user s login logout history Thu 03 30 2006 12 25 06 PM Joe Smith Smith a Thu 03 30 2006 10 08 044M Startup Joe Smith SmithJ a Wed 03 29 2006 07 40 34PM Shutdown Joe Smith Smi
26. th User Management su System Settings Jump to x Delete SE Delete All Screen Capture 15 Windows Session Page The Windows Session displays the following information e Startup or Shutdown Time Displays the date and time of the windows session on the user s machine Activity Displays the user s activities on monitored PC Machine Name Displays the name of the machine which the user is using Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries Note Click on Startup or Shutdown Time Activity Machine Name and Window Username to sort the record User Manual 20 BeAware Corporate Server Admin Console Ascentive User Management User Management manages BeAware server users BeAware Server Admin 8 WIES Ems BeAwere Server Admin E Logged In As admin i Overview Manage BeAware Server Users Select Username for details Fields marked with are mandatory Username Username P Password e T_T First Name wn Let Mamer 0 ooo Job Title lt admin View PC Activity T System Settings Description Default Admin Account About R Set user as active R Set user as admin 2 Admin Users Users that can login into Server Admin Console and upload informat
27. tings x Please provide BeAware Server information to get connected Database Server Name kims ECS Database Username sa Database Password Server Name Screen Capture 3 Server Settings Advance Users Please provide the following BeAware Server information to connect to the Server e Database Server Name Enter Database Server name that you want to connect to Format of the settings is as follows SERVERNAME BCS e Database Username Enter Database Username for the server that you want to connect to e Database Password Enter Database Password for the server that you want to connect to e Server Name Enter name of the Server that you want to connect to Click on Apply button to complete the BeAware Server Configuration settings User Manual 7 BeAware Corporate Server Admin Console Ascentive Overview The Recorded Information screen contains shortcut to all of the tabs under View PC Activity These shortcuts provide you with one click access to all of the recorded information of the monitored machines BeAware Server Admin j i l j x Logged In As a Fiscentive BeAware Server Admin o ix Recorded Information Applications 2 View applications launched by user Se Chat Sessions 2 View chats monitored by Be4ware supports all the major chat clients like AOL AIM MSN and Yahoo si rE Emails User Management d View sent received emails Sup
28. tp mail yahoo com amp sre ym lg us intl us amp Thu 03 30 2006 02 13 29 PM http 4 us f51 7 mal yahoo com pm ShowF older dr 82805kinc 25 order downksort datetpos Oiview PearsM Si Thu 03 30 2006 02 13 26 PM http us f517 mail yahoo com pm S howF older rb Inboxtreset 1 amp YY 67021 amp order downksort date amp po PearsM User Management E Thu 03 30 2006 02 13 12 PM http us f61 7 mail yahoo com ym ShowF older rb nboxkreset 1 amp Y 1 0423 0rder downksort datekpo PearsM Thu 03 30 2006 02 13 05 PM http us f51 mail yahoo com ym ShowLetter Msqld 5030_20423421_868276_1764_41074_0 5788 PearsM Si Thu 03 30 2006 02 12 59 PM http us f517 mal yahoo com ym ShowFolder rb Inbox amp reset 1 amp YY 27732korder down amp sort date amp po Pears n Thu 03 30 2006 02 12 54 PM http us f51 mail yahoo com ym ShowLetter Msqld 6643_20466261_868663_2754 48112 _0 5789 PearsM wig ai Thu 03 30 2006 02 11 59 PM http 4 us f51 7 mal yahoo com ym ShowFolder rb Inbox amp reset 1 amp YY 68901 PearsM System Settings Thu 03 30 2006 02 10 49 PM http us f617 mail yahoo com pm login rand 608t59mmtadnu PearsM Thu 03 30 2006 01 54 49 PM http 4 us f51 7 mal yahoo com pm login rand cnj4sty8h29ep PearsM S Thu 03 30 2006 01 52 26 PM http 4 us f51 7 mail yahoo com ym ShowLetter Msqld 2659_20418677_867861_2428 2314 0 5787_7 PearsM e Thu 03 30 2006 01 52 19 PM http us f517 mail yahoo com ym ShowFolder rb Inbox amp
29. ture 7 Filters UMD TO liana 12 Screen Capture 8 Application Page 13 ER Eege ea e a aa 14 screen Capture 10 Email Page Sent Mall act creii erat aan 15 Screen Capture 11 Email Page Received Mal 16 Screen Capture 12 Screen Capture Hade NNN 17 Screen Capture 13 Slide about 91179 EEEEKENKEKNKREEEREEKEENREEHKEN EENHEETEN KEKKKEN NEEN ER EE EEN 18 screen Capture 14 Web Sites Page AAA 19 Screen Capture 15 Windows Session Page 20 Screen Capture 16 User Management Pag rr rr nr nr nn Gn GG GGG GG nnn ntnnnnninnnnrrrrrres 21 Screen Capture 17 License Manager Page irin irireN EeNNN EENEN ENEN 23 Screech Capture E Ad LICENSE EE 24 Screen Capture 19 Customer Information Page 25 Screen Capture 20 Server Status Page NNN 26 User Manual 4 BeAware Corporate Server Admin Console x Fecentive Special Features BeAware Corporate Server records activity in a multitude of ways From Screen captures to Chats to email alerts No other program offers so many easy options for monitoring computers and Internet activity than BeAware Most of these special functions are configurable for example setting the image resolution of Screen Captures You will come to rely on BeAware and wonder how you were working without it What is BeAware Corporate Server BeAware Corporate Server acts like a surveillance camera for your organization It takes screen shots and records all the activities on the monitored PC
30. with XP If you want i can send over my installer Please help I am putting the comments i got from my customer bre Delete SE Delete All Screen Capture 10 Email Page Sent Email The Email window displays the following information 1 Sent email Clicking on the Sent email button allow you to view all the mails sent by the user The information displayed by clicking on sent Email button is Time Sent Displays the date and time the user sent the mail To Displays the receivers email address to which the mail was sent Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the email Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries Note Click on Time Sent To Subject CC and Window Username to sort the record User Manual 15 BeAware Corporate Server Admin Console Ascentive BeAware Server Admin x Kecentive BeAware Server Admin e Windows Username All Users DI Machine Name fall Machines DI Logged In As i Overview 3 Applications Chat 19 Pm Je Screen Captures Je Web Sites L Windows Session Yiew sent and received emails Supports AOL Yahoo MSN Excite Outlook Time Received 7 From Subject Thu 03 30 2006 02 12 55
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