Manual
Contents
1. Back 4 e ix E Synchronize Address e http iwaw microsa Windows Update Yahoo Messenger n Web page un Show Related Links Internet Options KA Favorites GA Va verz6 amp ar msnhome Internet Explorer is unable to display this page when you are not connected to the Internet Please try the following 1 To make this page available offline connect to the Internet x Enables you to change settings A 2 Click the Tools menu and choose Internet Options Page 38 56NET 56K Modem Router General Security Privacy Content Connections Programs Advanced To set up an Internet connection click Setup Dial up and Virtual Private Network settings My Internet Service Provider Default Choose Settings if you need to configure a proxy server for a connection C Never dial a connection C Dial whenever a network connection is not present Always dial my default connection Current My Internet Service Provider Remove Settings Add Set Default M Local Area Network LAN settings LAN Settings do not apply to dial up connections Choose Settings above for dial up settings LAN Settings 3 The nternet Options will appear Click the Connections tab If you had a previous dial up modem installed your previous Internet connection should appear2. PCI card or USB dongle Please seek more information from your local computer retailer if you do not yet have an Ethernet device for your system s Ethernet Adapter Installation If you already have an Ethernet adapter and its driver installed into the operating system you can skip this step If you do not yet have a Ethernet adapter installed in your system you will first need to install the Ethernet adapter along with any drivers that it may require Once you are certain that your Ethernet device and drivers are installed you can continue to step 3 Please consult your Ethernet adapter documentation manufacturer for specific installation instructions for their Ethernet adapter Ethernet Adapter Configuration Before connecting the 56NET to your first system it is very important that you perform the following network configuration steps from within your operating system Procedures are listed for every popular operating system being used in today s computer world Go to the configuration steps for your particular operating system by referring to the page numbers listed below Windows 98 PAGE 4 Windows ME PAGE 10 Windows 2000 PAGE 16 Windows XP PAGE 21 Macintosh OS 9 xx PAGE 26 Macintosh OS 10 xx PAGE 28 Other Operating Systems PAGE 29 Page 3 56NET 56K Modem Router Windows 98 Ethernet Adapter Configuration Follow the steps listed below for Windows 98 computers to ensure your network card is correctly configured for use with the
3. 56NET product Do NOT attach the 56NET to your computer until instructed to in the next chapter 1 Locate the Network Neighborhood icon on your desktop pen Explore Browse with Paint Shop Pro Find Computer Map Network Drive Disconnect Network Drive Create Shortcut Rename Properties 2 Click the right mouse button on the Network Neighborhood icon and left click Properties when the sub menu appears The Network Properties dialog will appear Continued on the next page Page 4 56NET 56K Modem Router Windows 98 Ethernet Adapter Configuration continued ADMtek 4N983 10 100Mbps Fast Ethernet Adapter Dial Up Adapter TV Data Adapter Y TCP IP gt ADMtek 4N983 10 100Mbps Fast Ethernet J TCP IP gt Dial Up Adapter Peme Microsoft Family Logon 3 In the Network Properties dialog locate TCP IP in the list If there is more than 1 listing for TCP IP you will need to identify which one belongs to your Ethernet adapter Example ADMtek AN983 10 100 Fast Ethernet Adapter gt TCP IP Click the listing of TCP IP that belongs to your Ethernet adapter and click the Properties button The TCP IP properties will appear Continued on the next page Page 5 56NET 56K Modem Router Windows 98 Ethernet Adapter Configuration continued TCP IP Properties Paes Select the option to Obtain an IP Address Automatically Continued on the next page Page
4. 6 56NET 56K Modem Router Windows 98 Ethernet Adapter Configuration continued TCP IP Properties rs d ISETTTGVE b Click the Gateway tab If there are any numbers listed in the Installed gateways box please select each one individually and click the Remove button Continued on the next page Page 7 56NET 56K Modem Router Windows 98 Ethernet Adapter Configuration continued TCP IP Properties c Click the DNS Configuration tab Click the Disable DNS radio button d Click OK to accept the settings Continued on the next page Page 8 56NET 56K Modem Router Windows 98 Ethernet Adapter Configuration continued ADMtek 4N983 10 100Mbps Fast Ethernet Adapter Dial Up Adapter TV Data Adapter Y gt ADMtek 4N983 10 100Mbps Fast Ethernet J TCP IP gt Dial Up Adapter Remove Microsoft Family Logon a Click OK to accept the settings System Settings Change b Click Yes to restart your computer This concludes the Windows 98 preparation for the 56NET Please continue to the next section Hardware Installation located on page 30 Page 9 56NET 56K Modem Router Windows ME Preparation Follow the steps listed below for Windows 98 computers to ensure your network card is correctly configured for use with the 56NET product Do NOT attach the 56NET to your computer until instructed to in the next chapter My Network 1 Locate the
5. My Network Places icon on your desktop Interne Explore My Documents 2 Use the RIGHT mouse button and click the My Network Places icon A sub menu will appear Use the LEFT mouse button and click Properties The Network Properties dialog box will appear Continued on the next page Page 10 56NET 56K Modem Router Windows ME Preparation continued Client for Microsoft Networks ADMtek 983 10 100Mbps Fast Ethernet Adapter Dial Up Adapter Y TCP IP gt ADMtek AN383 10 100Mbps Fast Ethernet Adapti TCP IP gt Dial Up Adapter Client for Microsoft Networks 3 Locate TCP IP in the list If there is more than 1 instance of TCP IP make sure to locate the TCP IP that is listed next to your Ethernet adapter Use the LEFT mouse button and single click the correct TCP IP listing The item will now be highlighted Click the Properties button The TCP IP properties dialog box will appear Continued on the next page Page 11 56NET 56K Modem Router Windows ME Preparation continued TCP IP Properties ef Detect connection te network media 4 Under the P Address tab select the option that reads Obtain An IP Address Automatically Click the Gateway tab Continued on the next page Page 12 56NET 56K Modem Router Windows ME Preparation continued Lt I3EmIGVE 5 Make sure there are not any IP addresses listed under nstalled Gateways otherwise highlight each ad
6. TECH SUPPORT ir UR I Re eir iR SR 45 Safety Notices To avoid a shock hazard Do not attempt installation of this product during an electrical storm The power cord to your computer equipment must be connected to a properly grounded receptacle To prevent static discharge Discharge static electricity from your body prior to installation of this product This can be accomplished by touching an unpainted part of your computers case usually on the rear side of the computer case Hardware Minimum System Requirements Microsoft Windows 98 ME 2000 XP Apple Mac OS 9 x and higher Other Operating Systems Compatible ISP This product can function with other operating systems since the 56NET is completely hardware controlled and there is no software needed to installed into the operating system The basic product requirement is an operating system capable of networking through the TCP IP protocol and a web browser that can handle frames This product will not function with some ISP s The type of ISP s this product will not function with are the type which require you to install a piece of software typically a 3 party dialer on your system NetZero is an example of such an ISP AOL also falls into this category and will not function with the 56NET modem Page 1 56NET 56K Modem Router INTRODUCTION Thank you for purchasing the Best Data 56NET modem router We hope the product will give y
7. XP system preparation for the 56NET Please continue to the next section Hardware Installation located on page 30 Page 25 56NET 56K Modem Router Apple Macintosh OS 9 xx Preparation E File Edit View Special About This Computer Apple System Profiler 23 AppleCD Audio Player Automated Tasks E Calculator gt Chooser Control Panels Find File Jigsaw Puzzle A Key Caps K Note Pad Recent Applications jj Recent Documents Scrapbook gt SimpleSound Apple Menu Options AppleTalk Cache Switch ColorSync System Profile Date amp Time Desktop Pictures Extensions Manager File Sharing General Controls Keyboard Launcher Mac OS Easy Open Map Memory Monitors amp Sound Mouse Numbers PC Exchange Personal Web Manager QuickTime Settings Serial Switch Speech Startup Disk TCP IP le Text Users amp Groups 1 Clickthe Apple menu Select Control Panels then select TCP IP Continued on the next page Page 26 56NET 56K Modem Router Apple Macintosh OS 9 xx Preparation continued 1 TCP IP E Connect via Ethernet Setup Configure Using DHCP Server IP Address lt will be supplied by server gt Subnet mask lt will be supplied by server gt Router address lt will be supplied by server gt Search domains Name server addr lt will be supplied by server
8. and click the Next button to proceed Page 40 56NET 56K Modem Router New Connection Wizard Getting Ready The wizard is preparing to set up your Internet connection How do you want to connect to the Internet C Choose from a list of Internet service providers ISPs Set up my connection manually For a dial up connection you will need your account name password and a phone number for your ISP For a broadband account you won t need a phone number C Use the CD got from an ISP 6 Select Set up my connection manually and click Next New Connection Wizard Internet Connection How do you want to connect to the Internet C Connect using a dial up modem This type of connection uses a modem and a regular or ISDN phone line C Connect using a broadband connection that requires a user name and password This is a high speed connection using either a DSL or cable modem Y our ISP may refer to this type of connection as PPPoE Connect using a broadband connection that is always on This is a high speed connection using either a cable modem DSL or LAN connection It is always active and doesn t require you to sign in lt Back Cancel 7 Select Connect using a broadband connection that is always on and click Next to continue Page 41 56NET 56K Modem Router New Connection Wizard Completing the New e Connection Wizard Y our broadband connection should already be conf
9. gt 2 Click the Connect VIA pull down menu and select Ethernet 3 Click the Configure menu and select Using DHCP Server This concludes the Mac OS 9 xx system preparation for the 56NET Please continue to the next section Hardware Installation located on page 30 Page 27 56NET 56K Modem Router Apple Macintosh OS 10 xx Preparation 1 Click the Apple menu and click System Preferences 2 Double click the Network icon 3 Look for a dropdown menu titled Show Select your Ethernet adapter from this menu 4 Look for a dropdown menu titled Configure Select Using DHCP from this menu 5 Click the Apple Now button to complete the configuration Page 28 56NET 56K Modem Router Other Operating Systems Preparation The 56NET will work with virtually any operating system that is capable of using the TCP IP protocol routed through a Ethernet device Since there are many operating systems out there besides Windows or Mac Os that fit into this description that it is too difficult to produce instructions for all remainder operating systems We feel that only advanced users are seriously using other operating systems and hopefully this information is all you will need to properly configure you system for use with the 56NET 1 You need to configure your TCP IP settings for DHCP 2 You need to configure your web browser for LAN access Once your system is configured to meet the above requirements you can continue to the
10. next section Hardware Installation located on page 30 Page 29 56NET 56K Modem Router HARDWARE INSTALLATION 1 Follow the steps below to ensure proper hardware installation 2 Connect the AC power adapter to a power receptacle 3 Connect the remaining end into the power connector located the rear of the 56NET 4 Connect an Ethernet cable to the Ethernet device on your system can be a PCI 5 Ethernet or USB Ethernet device 6 Connectthe remaining end of the cable into either of the 2 RJ 45 connectors on the back of the device 7 Power on your computer and let the operating system boot up 8 Continue to the 56NET configuration on page 31 Page 30 56NET 56K Modem Router CONFIGURATION Basic Configuration The Basic Configuration is required for the first time setup of the 56NET modem This guide will assist you in configuring the unit for the first time use Logon to the 56NET Using the provided 56NET Configuration CD 1 Insert the 56NET Configuration CD into your CD ROM drive and wait for the auto run menu to appear NOTE 1 If the menu does not automatically appear it is likely that your system is not configured for auto run mode You can alternately double click the My Computer icon double click the CD ROM icon and double click the 56NET or 56NET EXE icon to access the menu NOTE 2 If you receive a DLL error regarding a file missing or out of date it is due to your Windows files not being up to d
11. BEST DATA User s Manual Model 56NET TABLE OF CONTENTS SAFETY NOTIGES uix eee 1 REQUIREMENTS ARN 1 INTRODUCTION 2 INSTALLATION REUS 3 Product Checklist een 3 Ethernet Installation 3 Ethernet Configuration 3 Windows 98 20 4 Windows ME J 10 Windows 2000 0 16 Windows XP 21 Mac 59 26 Mac OS 1OxXx 28 Other OS 29 Hardware Installation 30 CONFIGURATION 31 Basic Configuration 31 Modem Status Home 32 Dialup Configuration 33 Advanced Dial Up 2222 eI 36 Save Settings Reboot 37 BROWSER SETUP 38 TROUBLESHOOTING secs 43
12. EST for the connection name and click OK to continue Type the phone number in the phone number field and make sure the correct modem is listed under Connect Using option and click OK to continue Verify the phone number is correct and click the Dial button If the modem is able to connect you should see a login prompt appear within the main Hyper Terminal window Try to login using your assigned username and password If your previous modem is unable to complete this step we recommend contacting your ISP to see if there is an alternate phone number you can connect to If your previous modem is able to connect and you are able to login using your username and password from within a terminal emulator then chances are that there is either a problem with the 56NET modem or there is a compatibility issue between the 56NET modem and the type of modems being used by your ISP You can also try the next solution to see if it eliminates the problem The phone line conditions between your location and your local phone company may not be of the greatest quality For areas with poor phone lines there is an option in the 56NET to force a V 34 connection connect speeds of 33 6kbps or lesser You can implement this option by opening a web browser such as Internet Explorer and type 10 0 0 2 into the address bar This will bring up the logon box The default username is admin and the default password is epicrouter Click OK to logon to the 56NET Once you are i
13. Initialization Commands Home DNS Configuration Auto Configured DNS Server User Configured DNS Servers Dialup Configuration Update Modem Firmware Reset to Factory Default DNS Server s IP Save Settings Reboot Number of User Defined DNS Proxy 0 82 4 1 0 8 2 m HTTP Password Protection Disabled v User Password Retype Password esses mo LAN Port Information LAN Port 0 MAC Address 00 30 1B 23 43 09 LAN Port 0 IP Address 10 0 0 6 LAN Port 1 MAC Address undefined LAN Port 1 IP Address undefined Last Successful Connection Diagnostic Result AT amp V1 1 Extra AT Initialization Commands Internet You can optionally place a modem initialization string into this field In most situations you will not need to use this feature Checking this box will allow the modem to obtain the DNS server information from the server you are connecting to This is the default option and this configuration will be If your ISP does not send the DNS server information with their DHCP lease you can place the DNS server IP addresses into this section by typing the IP address and clicking Enabling this option will force the user to type a password when accessing the router configuration page When you enable the password the username for the login is 2 Auto Configured DNS Server appropriate for most internet connections 3 User Configured DNS Server the ADD option 4 HTT
14. Local Area Connection Properties Client for Microsoft Networks File and Printer Sharing for Microsoft Networks Internet Protocol TCP IP 5 Locate Internet Protocol TCP IP in the list and single left click the line making sure not to uncheck the checkbox 6 Click the Properties button Continued on the next page Page 18 56NET 56K Modem Router Windows 2000 Preparation continued Internet Protocol TCP IP Properties oi IP address sunet mask Default gateway Prefered DIHS Server Alternate UNS server 7 Select Obtain an IP address automatically Select Obtain DNS server address automatically 8 Click OK to accept the settings Continued on the next page Page 19 56NET 56K Modem Router Windows 2000 Preparation continued Local Area Connection Properties A General Connect using EF AmbiCom 10 100 Ethemet CardBus PC Card Configure Components checked are used by this connection Client for Microsoft Networks v A File and Printer Sharing for Microsoft Networks Internet Protocol TCP IP Install Uninstall Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected 9 Click OK to accept the changes This may take a minute Don t be alar
15. P Password Protection 5 Save Configuration user You will need to click the Save Configuration link for any changes on this page to be saved permanently to the 56NET Page 36 56NET 56K Modem Router mum Conexant Dante Microsoft Internet Explorer 1 Reset amp Reboot Click this button to restore the 56NET to the factory default settings 1 Save amp Reboot Click the Save amp Reboot button to save any recent changes you have made to the configuration of the router After the changes are saved the router will perform a warm boot reset The reboot only button is there in case you want to abandon any recent changes that were made to the configuration of the 56NET Congratulations you have completed the 56NET configuration It is almost time to be able to go online with the 56NET The last step is to configure your web browser for use with a LAN connection Please continue to the section titled Web Browser Configuration Page 37 56NET 56K Modem Router Web Browser Configuration This chapter will assist you with setting up your web browser to function with the 56NET Internet Explorer Configuration Use the following guide to setup the 56NET to function with Internet Explorer 1 Launch the Internet Explorer web browser Web page unavailable while offline Microsoft Internet Explorer Working Offline File Edit View Favorites Tools Help i an Mail and News
16. a call is placed with the modem Example 9 Call Waiting Prefix If you have call waiting service on your phone line and would like to disable the Service you can type the required code into this field followed by a comma Example 70 NOTE Please check with your phone company to find out the correct code to disable the call waiting service 70 is the most common code for most phone companies Number To Dial Type the telephone number that you use for your connection to your ISP Please consult with your ISP for a list of access numbers for your local area Secondary Number To Dial If there is a second or alternate number that you use for your connection to your ISP please type it into this field Username Type the username that you have been assigned by your ISP Please consult with your ISP if you do not have this information on hand Password Type the password that you have been assigned by your ISP Please consult with your ISP if you do not have this information on hand Please retype your password in the next field that follows the password field Disconnect Timeout Type the number of seconds you would like the modem to wait before automatically disconnecting from your ISP when the connection is idle Type the number 0 into this field if you would like to disable this feature meaning that the modem will never disconnect from your ISP until requested by the configuration utility Dial Attempts Select the number of consecut
17. ate This will usually only happen on Windows 98 systems that have not had any Windows updates installed To correct this problem you can double click the My Computer icon RIGHT click the CD ROM icon left click OPEN and double click the RUNTIME or RUNTIME EXE icon This will bring your Windows system files up to date You will be asked to restart the computer after the update it complete After restarting please return to and complete step 1 Click the Configure 56NET button Your default web browser will appear with the 56NET configuration page visible Continue to the next page in this manual Logon to the 56NET without using the 56net Configuration CD 1 You can alternately open your web browser and type 10 0 0 2 in the address bar to access the configuration A logon box will appear Type admin into the User Name field Type epicrouter into the Password field These are the default username and password fields used to logon to the 56NET configuration pages You can optionally check the Remember my password check box if you are not located in a secure environment such as a residence Click OK when you are ready to proceed Note If the above logon box does not appear you may need to adjust the setting of your Ethernet device forcing a 10baseT connection instead of auto sense Please consult the troubleshooting section for specific instructions Page 31 56NET 56K Modem Router Modem Status Home The Modem Status screen will be dis
18. dress separately and click the Remove button until the list is blank Click the DNS Configuration tab The DNS configuration will be displayed Continued on the next page Page 13 56NET 56K Modem Router Windows ME Preparation continued TCP IP Properties most Domani Add UNS Server Search Doman suit search Ada 6 Click the Disable DNS option and click OK to accept the settings Continued on the next page Page 14 56NET 56K Modem Router Windows ME Preparation continued Client for Microsoft Networks ADMtek 983 10 100Mbps Fast Ethernet Adapter Dial Up Adapter Y TCP IP gt ADMtek AN383 10 100Mbps Fast Ethernet Adapti TCP IP gt Dial Up Adapter Client for Microsoft Networks System Settings Change o E 8 Click YES to restart Windows This concludes the Windows ME preparation for the 56NET Please continue to the next section Hardware Installation located on page 30 Page 15 56NET 56K Modem Router Windows 2000 Preparation Follow the steps listed below for Windows 2000 computers to ensure your network card is correctly configured for use with the 56NET product Do NOT attach the 56NET to your computer until instructed to in the next chapter 1 Locate the My Network Places icon on your desktop 2 Right click the My Network Places icon and eft click Properties as shown in the illustration above The Ne
19. igured and ready to use If your connection is not working properly click the following link To close this wizard click Finish lt Back Cancel 8 Click the Finish button to complete the New Connection Wizard 9 Close the Internet Explorer window that you originally opened The 56NET setup is complete You should now be able to open Internet Explorer and start browsing the web If the 56NET modem is not already connected opening a web browser should send a signal to the 56NET to start a dial up connection f you selected the option to Reconnect on WAN and Automatic Reconnect covered on page 35 of this guide the modem should start dialing your internet connection If you did not select these options then you can type 10 0 0 2 in the address bar of Internet Explorer and the configuration page will appear From there you can click the Connect button Page 42 56NET 56K Modem Router TROUBLESHOOTING Here you will find answers to the most commonly experienced problems that can be expected for this type of product Please contact our technical support if you cannot resolve the problem with the material provided in this section Problem Solution 1 Solution 2 Page 43 Network Cable Unplugged If you are receiving a message in the system tray stating that the network cable is unplugged or your Ethernet device does not show a solid link it may be due to a few different issues You may have a faulty or wrong ty
20. ive calls that you would like the modem to make to your ISP in case there is a failure in the connection A failure could be due to a busy signal the remote modem not answering or possibly line trouble If the number of consecutive calls is exceeded the modem will no longer dial out until another request has been made from a web browser or from the Connect button within the configuration utility 56NET 56K Modem Router Dialup Configuration General Settings 1 Page 35 Country Selection Please make sure to select the correct country selected for the location that modem is being used at Dial On Demand Check this box if you would like the modem to automatically connect to your ISP when there has been a request to the WAN Wide Area Network from a web browser Automatic Reconnect Select this check box if you want the modem to automatically reconnect to your ISP in the event that the connection is dropped This setting will ensure the modem is always connected to your ISP Enable Quick Connect Check the Enable Quick Connect box if you are connecting to a V 92 compatible ISP which supports the Quick Connect V 92 feature V 34 Failsafe Mode Select this option if your phone line conditions are not able to properly handle a V 90 V 92 connection This will force the modem to connect at rates of 33 600 or lesser Selecting V 34 mode disables the quick connect feature Check here if you do not have touch tone service Check thi
21. med if the box does not disappear immediately Once the box disappears you can continue the installation This concludes the Windows 2000 preparation process Please continue to the next section Hardware Installation located on page 30 Page 20 56NET 56K Modem Router Windows XP Preparation gt My Network Places 1 Click the Start button and locate My Network Places Click the RIGHT mouse button on My Network Places and left click Properties The Network Connections box will appear Note Depending on how your Windows XP system is setup your start menu may look slightly different than what is shown in the example You can also use the My Network Places icon on the desktop instead of the one in the start menu Continued on the next page Page 21 56NET 56K Modem Router Windows XP Preparation continued amp Network Connections Oj x File Edit View Favorites Tools Advanced Help Qe x 2 Search Folders 5 Address Network Connections v Norton antivirus E LAN or High Speed Internet Network Tasks Local Area Connection 1 Create a new Enabled connection C a ADMtek AN983 10 100 PCI Ad Set up a home or small office network See Also A i Network Troubleshooter Other Places Control Panel My Network Places L3 My Documents My Computer 2 Locate the Local Area Connection icon that resembles your Ethernet device The name of your e
22. n the configuration click the Dialup Configuration link in the left frame Scroll down the page to V 34 Failsafe Mode and place a check in the box Go to the bottom of the page and click the Submit button Go to the bottom of the page and click the Save Configuration link then click the Save amp Reboot button Try connecting again after the 56NET is finished rebooting 56NET 56K Modem Router Best Data Technical Support If you run into any issues while using this product first try to resolve the issue by reviewing the troubleshooting section located on page 52 of this guide If your are unable to resolve the issue with the troubleshooting section you can contact our live technical support via phone or e mail for continued product support Prior to contacting technical support please have the following information available for the technician who assists you Product Model 56NET Computer Brand Example PC Clone Compaq Dell Apple etc CPU Type Example Intel Pentium 4 2 4GHZ AMD Athlon 2000XP etc Operating System Example Windows XP Mac OS 9 2 etc Ethernet Device s Example Realtek 8139 ADMtek AN983 10 100 etc Issue Description Example Modem reports no dial tone Steps taken List any steps you have taken to resolve the issue Contact Technical Support Telephone Number 818 773 9600 Days of operation Monday Friday Hours 8 00am 4 30pm E mail tech bestdata com Page 45 56NET 56K Modem Router
23. ou great service for years to come With the 56NET you have the power of both a 56K dialup modem combined with a 10 100baseT network router The 56K analog modem allows you to connect with most ISP s Any ISP that is capable of being setup without installing any additional software into the operating system should qualify for use with the 56NET The router enables you to connect two computers together for network access The router will assign a DHCP lease to each computer connected to the LAN ports on the 56NET You can optionally connect a network hub or switch to one of the two LAN ports on the 56NET if you have more than 2 computers in your network The router will allow all computers connected through the LAN ports to share the Internet connection of the 56K modem that is built into the router You have the ability to share files between any 2 systems or more with the 56NET Any systems that obtain a DHCP lease from the 56NET can setup sharing on their systems where you can share specific folders for others to see In addition to file sharing the 56NET can share a printer on one system with any other system connected through the 56NET Please carefully read through this manual and follow each step exactly as instructed The following page begins walking you through the installation process At the end of each set of steps you will be instructed which chapter and page to turn to next If you run into any issues please follow the steps lis
24. pe of Ethernet cable Make sure to first try the Ethernet cable provided with this product If available try another Ethernet cable The Ethernet cable should be a standard straight thru network patch cable You may be experiencing a compatibility issue between our 56NET and your Ethernet device Most Ethernet devices have the ability to force a 10baseT or 100baseT connection from within the driver setup for the Ethernet device Windows 95 98 ME users can get to these settings by going to Start Settings Control Panel Network When the network properties appear look for your Ethernet device in the list of components and single click it so that it is highlighted Click the Properties button Windows 2000 XP users can get to these settings by going to Start Settings Control Panel Network possibly under Network and Internet connections depending on your view Right click the Local Area Connection and left click Properties Click the Configure button Windows 95 98 ME 2000 XP continued from above step users should look for a Settings or Advanced tab when the properties appear Now look for a setting similar to Media Type Connection Type Connect Speed etc The correct listing will have options in the drop down menu such as 10baseT or 100baseT possibly showing full and half duplex options We recommend starting using 100baseT and then reducing the rate to 10baseT if needed Macintosh users should contact Apple to see if there is a po
25. played After you complete this installation you will be able to force the modem to Connect amp Disconnect the connection to your ISP from this screen by clicking the Connect or Disconnect button You can later get back to this screen by clicking the Home button You should now be logged in as administrator and the configuration screen should be visible The following instructions will assist you with the completing the modem router configuration As you complete each screen we recommend clicking the File Print option to make a hard copy backup of your configuration The configuration instructions begin on the next page B Conexant Dante Microsoft Internet Explorer Page 32 56NET 56K Modem Router Dialup Configuration Click the Dialup Configuration link The following screen will appear Each feature is documented on the pages that follow E Best Data 56Net Microsoft Internet Explorer p Configuration Status p Configuration Page 33 56NET 56K Modem Router Dialup Configuration Continued Each feature listed within the Dialup Configuration screen is documented below Please ensure each field is filled in properly before using the 56NET product 1 Page 34 Outside Line Prefix If your location requires that you dial a special code to obtain an outside line you can place the code in the Outside Line Prefix field and the modem will automatically dial the code each time
26. s box if you do not have touch tone dialing enabled on your phone line This will force the modem to use the pulse dialing method Check here if you have Voicemail on this phone line Check this box if your phone line has voicemail setup through your telephone company Checking this option will cause the modem to pause briefly before dialing any numbers to take account for the extra tone that most voicemail systems put on your phone line which alert you of new messages Submit Click the submit button to accept any recent changes made to this page This option does not permanently save the configuration to the 56NET Save Configuration Clicking this link will open the Save Configuration screen Click the Save and Reboot button to save the current configuration Once the configuration is saved the router will automatically reset Please wait for the process to complete before clicking on anything else within the web browser window 56NET 56K Modem Router Advanced Dialup Configuration These settings will affect your local networked computers that are attached to this unit or through a hub that is attached to this unit Best Data 56Net Microsoft Internet Explorer Working Offline loj xi File Edit View Favorites Tools Help a Back gt x a Search 1 Favorites Media se E Address http 10 0 0 2 o EST Advanced Dialup Configuration Status Software Version Extra AT
27. ssible way to force the network connection type to either 10baseT or 100baseT We are not aware of any way to handle this within the operating system 56NET 56K Modem Router Problem Solution 1 Solution 2 Solution 3 Page 44 Modem dials but does not connect If the modem is able to dial your ISP but is not able to connect it could be due to a couple of different issues Verify you have typed in the correct telephone number username and password to your ISP from within the configuration of the 56NET You can verify this by opening a web browser such as Internet Explorer and type 10 0 0 2 into the address bar This will bring up the logon box The default username is admin and the default password is epicrouter Click OK to logon to the 56NET Once you are in the configuration click the Dialup Configuration link in the left frame Verify that you have the correct information in the various fields You may be experiencing an issue between the modem in the 56NET and the type being used by your ISP If you still have a regular analog modem as part of your computer system we recommend testing the previous modem through a terminal emulator such as Hyper Terminal Procomm Plus Microphone LT etc Most versions of Windows come with Hyper Terminal You can open Hyper Terminal by clicking Start Programs Accessories Hyper Terminal located in Communications in later versions of Windows Once you are in Hyper Terminal you can type T
28. ted within the troubleshooting section of this manual More than 2 computers can be connected through the 56NET You will need to have a 10 100 hub or switch connected to one of the LAN ports on the 56NET Most any printer can be shared with the 56NET The printer must support network printing Some of the newer printers on the market no longer support network printing Please check with your printer manufacturer if you are not sure if network printing is supported Page 2 56NET 56K Modem Router INSTALLATION Do NOT connect the 56NET to your computer until instructed Before connecting the 56NET to your equipment there are some steps that must be performed Please use the following guidelines that best apply to your environment Before you begin you should make sure that you have all of the required materials needed to setup your network Check each item in the list for confirmation 1 Product Installation Checklist Please ensure that you have all of the items in the following checklist available to you prior to installion 56NET Modem Router AC Power Adapter Quick Start Guide Ethernet Adapter Ethernet Cable Phone Cable Operating System CD OOOOOO0 The 56NET requires that each system you plan on using the device with already has an Ethernet device installed The 56NET does not come bundled with an Ethernet device The Ethernet device can be either a 10 or 10 100baseT network adapter in the form of an ISA card
29. thernet device will be printed just below Local Area Connection In this example the ethernet device is a ADMtek AN983 10 100 PCI adapter Use the RIGHT mouse button and click the Ethernet device A sub menu will appear Use the LEFT button and click Properties The properties for your Ethernet device will appear Continued on the next page Page 22 56NET 56K Modem Router Windows XP Preparation continued Local Area Connection 1 Properties Client for Microsoft Networks File and Printer Sharing for Microsoft Networks QoS Packet Scheduler 3 Highlight Internet Protocol TCP IP and click Properties making sure NOT to uncheck the box next to TCP IP The TCP IP properties will appear Continued on the next page Page 23 56NET 56K Modem Router Windows XP Preparation continued Internet Protocol TCP IP Properties oi e IP address Subnet mask Default gateway Alternate WINS Server 4 Select the option to Obtain An IP Address Automatically Select the option to Obtain DNS Server Address Automatically Click OK to accept the settings Continued on the next page Page 24 56NET 56K Modem Router Windows XP Preparation continued Local Area Connection 1 Properties M File and Printer Sharing for Microsoft Networks vi QoS Packet Scheduler 5 Click OK to close the Local Area Connection settings This concludes the Windows
30. twork and Dial Up Connections will appear Continued on the next page Page 16 56NET 56K Modem Router Windows 2000 Preparation continued Network and Dial up Connections Edit View Favorites Tools Advanced Help E S Make New Local Area Network and Dial Connection Connection up Connections Local Area Connection Type LAM Connection Status Enabled AmbiCom 10 100 Ethernet CardBus PC Card AmbiCom 10 100 Ethernet CardBus PC Card 3 Locate the Local Area Connection icon for your Ethernet device When you highlight the icon you can see a description of the icon in the left frame as pictured above In this instance the Ethernet device was a AmbiCom 10 100 Ethernet CardBus PC Card amp Network and Dial up Connections ci File Edit View Favorites Tools Advanced Help j Qsearch Gyrolders history AG GE X Address Network and Dial up Connections e Go 1 EB IN mus ke Network and Dial Connection Disable up Connections Status Create Shortcut Delete Type LAN Connection Rename Local Area Connection Status Enabled Properties AmbiCom 10 100 Ethernet CardBus PC Card i Displays the properties of the selected connection 4 Right click the icon that belongs to your Ethernet device and left click Properties Continued on the next page Page 17 56NET 56K Modem Router Windows 2000 Preparation continued
31. under the list of Dial up and Virtual Private Network settings Page 39 For functionality with the 56NET you should remove any existing dial up connections in the list by individually highlighting each item and clicking the Remove button Once the list of Dial up and Virtual Private Network settings is blank you should click the Setup button to continue and the new connection wizard will appear 56NET 56K Modem Router New Connection Wizard Welcome to the New Connection J Wizard This wizard helps you Connect to the Internet Connect to a private network such as your workplace network Set up a home or small office network To continue click Next lt Back Cancel 4 Click Next to begin the New Connection Wizard New Connection Wizard Network Connection Type What do you want to do Connect to the Internet Connect to the Internet so you can browse the Web and read email C Connect to the network at my workplace Connect to a business network using dial up or VPN so you can work from home a field office or another location C Set up a home or small office network Connect to an existing home or small office network or set up a new one C Set up an advanced connection Connect directly to another computer using your serial parallel or infrared port or set up this computer so that other computers can connect to il lt Back Cancel 5 Select Connect to the Internet
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