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MiniModem USB

1. Figure 3 2 Modem connections MINIMODEM USB 3 5 1 USB CONNECTION Plug one end of the USB cable into the USB connector on the modem and the other end into a USB port connector on your computer 3 5 2 LINE CONNECTION Plug one end of the phone cable into the modem s LINE jack and the other end into a phone line wall jack NOTE The LINE jack is not interchangeable with the PHONE jack Do not plug the phone into the LINE jack or the line cable into the PHONE jack The Federal Communications Commission FCC and Industry Canada impose certain restrictions on equipment connected to public telephone systems See Appendix A for more information 3 5 3 PHONE CONNECTION For voice only calls you can optionally plug a telephone into the modem s PHONE jack MINIMODEM USB 3 6 Step 3 Install the Modem in Windows If you are using Windows 98 or 95 you must install the modem in the operating system If you are using another operating system you can skip this step 3 6 1 ADDING THE MODEM TO WINDOws 98 1 Power up your Windows 98 system 2 If you have not already done so connect one end of your USB cable to a USB connector on your PC and connect the other end to the USB connector on your modem The Power LED on your modem will light 3 Windows will detect that the new modem is present and launch the Add New Hardware Wizard 4 Place the Installation diskette provided with your modem into your fl
2. MINIMODEM USB Register Unit Range Default Description S5 decimal 0 32 8 H Sets the ASCII code for the 33 127 backspace character Values greater than 32 disable backspace S6 seconds 2 65 2 Sets the time the modem waits after it goes off hook before it begins to dial the telephone number S7 seconds 1 255 50 Sets the time the modem waits for a carrier signal before aborting a call Also sets the wait for silence time for the dial modifier S8 seconds 0 65 2 Sets the length of a pause caused by a comma character in a dialing command S9 decimal 0 1 127 37 Sets ASCII code for remote configuration escape character S9 0 disables remote configuration 10 100 ms 1 254 20 Sets how long a carrier signal must be lost before the modem disconnects 11 1ms 50 150 95 Sets spacing and duration of dialing tones 28 decimal 0 1 255 1 O disables 1 255 enables V 34 modulation with automatic speed selection at maximum modem speed MINIMODEM USB Register S30 S35 S36 S37 Unit 1 minute decimal decimal decimal 0 1 255 0 1 0 7 0 19 Default 0 Description Sets the length of time that the modem waits before disconnecting when no data is sent or received A value of zero disables the timer See also the YT command O disables 1 enables the V 25 data calling tone which allows remote data fax voice discrimination Specifies the action to take in the event
3. 0 NXO Modem responds to and discards XON XOFF characters Command Values Defaults Description Command Values Description Command Values Default MINIMODEM USB NI Modem responds to and passes XON XOFF characters Cn Data Calling Tone n 0orl 0 C0 Disable C1 Enable V 25 data calling tone to allow remote data fax voice discrimination B View Numbers in Blacklist n a If blacklisting is in effect AT B displays the numbers for which the last call attempted in the previous two hours failed In countries that do not require blacklisting the ERROR result code appears Cn Data Calling Tone n Oorl 1 MINIMODEM USB Description Command Values Default Description CO Disable C1 Enable V 42bis MNP 5 data compression DCn AT Command Control n 00rl 0 DCO The modem responds to AT commands DC1 The modem ignores AT commands NOTE The modem will respond to AT DC for 10 seconds after power up Command Values Default Description En Fallback and Fall Forward Control n 0 1 or2 2 EO Disable fallback and fall forward EI Enable fallback disable fall forward E2 Enable fallback and fall forward Command Values Default Description Command Values Default Description Command Values Description MINIMODEM USB HSx Enter Setup Password x password 1 8 characters case sensitive MTSMODEM Enters
4. BLACK BOX emenmme JANUARY 1999 MD1625A MiniModem USB CUSTOMER SUPPORT INFORMATION Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com MINIMODEM USB FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limi
5. Never install telephone wiring during a lightning storm Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines MINIMODEM USB Avoid using a telephone other than a cordless type during an electrical storm there may be a remote risk of electrical shock from lightning Do not use a telephone in the vicinity of a gas leak 3 4 Step 1 Assemble the Modem The only assembly required is to mount the feet on the bottom of the modem Simply peel the four self adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the modem Alternately or additionally you can use the included self adhesive hook and loop patches to mount the modem on a vertical surface or to keep it from being dislodged on a horizontal surface If you use the hook and loop patches we recommend that you mount them where they will not obscure the labels or screws on the bottom of the modem MINIMODEM USB Figure 3 1 Mounting the feet 3 5 Step 2 Connect the Modem to Your System Placing the modem in a convenient location connect it to your computer s USB port to the telephone line and optionally to your telephone
6. Values Default Description Command Values Default Description amp Q9 V 42 or MNP error control mode If neither error control is established the modem falls back according to the setting in S36 amp Sn Data Set Ready DSR Control n Oorl 0 amp S0 Force DSR always high on amp S1 Let DSR go high only during a connection amp Tn V 54 Test Commands n 0 1 30r6 None amp TO Abort Stop any test in progress amp T1 Local analog loopback test amp T3 Local digital loopback test amp T6 Remote digital loopback test NOTE To stop a test you must use the escape sequence AT before typing AT amp TO MINIMODEM USB Command Values Description Command Values Default Description amp V n a Display Current Settings Displays the active modem settings including the callback security settings if callback security is enabled If the setup password has been entered it also displays the callback security passwords amp Wn Store Current Configuration n 0 None amp WO Stores current modem settings in nonvolatile memory and causes them to be loaded at power on or following the ATZ command instead of the factory defaults See also the amp F command amp W1 Clears user default settings from nonvolatile memory and causes the factory defaults to be loaded at power on or following the ATZ command MINIMODEM USB Command Values Default D
7. c rias 87 Caller ID re Eee 29 88 Command mode usus 37 COMPUSEIVE ccc cee ll eee es 29 D Data mode 0 0 cece eee 37 Data communications and fax software oooooooooooooo 32 Default setup password 78 Dialing Properties 86 87 E EA venerea tyes pte eased ee 29 EIA TIA Class 1 and 2 fax commands 31 G GEES ias 29 MINIMODEM USB H Hyperterminal 2 22 l erp eas 27 86 l Information on the Internet 29 IUT o deena dia e gt beds 29 ITU T V 34 2 cece 30 ITU T V 42bis 4to 1 30 ITU T V 54 2 cee eee 98 L LED indicators ooooooo o 35 BUD TTD 81 Lightning protection 35 LINE jack RR RR 23 34 84 Local analog loopback 98 99 Local digital loopback 98 104 M MNP5 2 to 1 data compression 30 MNP Class 3 and 4 error correction 30 Modems rosenet net 055 28 P PassWord ex sa dee bed onan cos 78 79 PHONE jack 00 ccc ee eens 23 34 84 Power LED 2535 ias a be 24 Prodigy AA 29 MINIMODEM USB R Remote configuration 77 Remote digital loopback 98 101 Removing your old modem from Windows 000008 27 Result Godes 5 sse e moss 73 S S REPISEETS imac ri ci 68 Setup disk ori iii ce Res 26 Standard AT command set 31 T Terminal mode 0085 82 JUD CPP 29 Trio data fax and voic
8. compliance with the following European Community Directives Council Directive 89 336 EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility and Council Directive 73 23 EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits and MINIMODEM USB Council Directive 98 13 EC of 12 March 1998 on the approximation of the laws of the Member States concerning telecommunications terminal and satellite earth station equipment A 6 Australian Modem Warning Notice Modems connected to the Australian telecommunications network must have a valid AUSTEL permit This modem has been specifically configured to ensure compliance with AUSTEL standards The following commands can affect compliance and must not be set outside the permissible range MODEM COMMANDS Command Default Permissible Range ATB BO Do not change AT amp G amp G2 Do not change AT amp P amp P1 Do not change ATSn see table below S Register Default Permissible Range S6 4 25 MINIMODEM USB CALL ATTEMPTS RETRIES Applications software shall be configured so that no more than 3 attempts are made to establish a connection to a given number NOTE If the modem can detect service tones up to 10 attempts can be made There must be at least 2 seconds between call attempts If the call sequence is unsuccess
9. in the connection setup in your communications software e Try resetting your modem by unplugging the USB cable from the modem and then plugging it back in Try rebooting the computer The modem might be defective If you have another MiniModem try swapping modems If the problem goes away the first modem is possibly defective Call Black Box Technical Support at 724 746 5500 7 4 The Modem Dials But Cannot Connect There can be several reasons the MiniModem fails to make a connection Possibilities include lack of a physical connection to the telephone line a wrong dial tone a busy signal MINIMODEM USB e a wrong number e no modem at the other end a faulty modem computer or software at the other end incompatibility between modems You can narrow the list of possibilities by using extended result codes Extended result codes are enabled by default If they have been disabled enter ATVIXA and press ENTER while in terminal mode or include VIX4 in the modem s initialization string When you dial again the modem will report the call s progress If the modem reports NO DIALTONE use a phone to check that you re getting a dialtone on the line If you have voice mail that uses a stutter tone to tell you a message is waiting the modem won t recognize the stutter tone as a dialtone Check that the modem s telephone line cable is connected to both the modem s LINE jack not the PHONE j
10. CONNECT 2400 Connected at 2400 bps 11 CONNECT 4800 Connected at 4800 bps 12 CONNECT 9600 Connected at 9600 bps 13 CONNECT 14400 Connected at 14400 bps 14 CONNECT 19200 Connected at 19200 bps 24 CONNECT 7200 Connected at 7200 bps 25 CONNECT 12000 Connected at 12000 bps 26 CONNECT 16800 Connected at 16800 bps 40 CONNECT 300 Connected at 300 bps 55 CONNECT 21600 Connected at 21600 bps 56 CONNECT 24000 Connected at 24000 bps 57 CONNECT 26400 Connected at 26400 bps 58 CONNECT 28800 Connected at 28800 bps 59 CONNECT 31200 Connected at 31200 bps EC is added to these result codes when the extended result codes configuration option is enabled EC is replaced by one of the following codes depending on the type of error control connection V42bis V 42 error control LAP M and V 42bis data compression V42 V 42 error control LAP M only MNP5 MNP 4 error control and MNP 5 data compression MNP4 MNP 4 error control only NoEC No error control protocol MINIMODEM USB Terse Verbose Description 60 CONNECT 33600 Connected at 33600 bps 70 CONNECT 32000 Connected at 32000 bps V 90 rate 71 CONNECT 34000 Connected at 34000 bps V 90 rate 72 CONNECT 36000 Connected at 36000 bps V 90 rate 73 CONNECT 38000 Connected at 38000 bps V 90 rate 74 CONNECT 40000 Connected at 40000 bps V 90 rate 75 CONNECT 42000 Connected at 42000 bps V 90 rate 76 CONNECT 44000 Connected at 44000 bps V 90 rate Tt CONNECT 46000 Connect
11. Compliance 90 A 1 FCC Certification oooooooooooo oo o 90 A 2 Canadian Limitations Notice 90 A 3 Compliance with BABT Requirements 92 A 4 European Low Voltage Directive 93 A 5 EMG Safety and Terminal Directive Complanc iue liec RR Ep rx 94 MINIMODEM USB A 6 Australian Modem Warning Notice 95 A 7 New Zealand Telecom Warning Notice 97 Appendix B Loopback TestS o o oooo o o o 98 Bel Introduction ressa sereisas ee Oe eee 98 B 2 Local Analog Loopback Test V 54 Loop 3 99 B 3 Remote Digital Loopback Test V 54 Loop 2 101 B 4 Local Digital Loopback Test V 54 Loop 2 104 TINO OX A O eee ee eaten el Oe MINIMODEM USB 1 Specifications Client to Server Data Rates V 90 or K56flex speeds up to about 53 kbps when accessing an ISP type K56flex server actual speed depends on server capabilities and line conditions Client to Client Data Rates 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 9600 7200 4800 2400 1200 0 300 bps Fax Data Rates 14 400 9600 7200 4800 2400 300 bps Data Format Serial binary asynchronous Modem Capability K56flex ITU T V 90 V 34 enhanced V 34 V 32terbo V 32bis V 32 V 22bis V 22 Bell 212A and 103 113 ITU T V 29 V 42 V 42bis ITU T V 21 and V 23 in international versions Fax Capability ITU T Group 3 Class 1 and 2 T 4 T 30 V 21 V 27
12. Connections To use your modem you must connect it to your computer USB to a telephone line LINE and optionally to a telephone set PHONE Lm AAN MW a USB PHONE LINE J Figure 4 1 USB and communications connectors 4 3 1 CONNECTING TO THE COMPUTER USB Using a USB cable connect the USB connector on the modem to a USB connector on the back of your computer MINIMODEM USB 4 3 2 CONNECTING TO THE TELEPHONE LINE LINE Plug one end of the cable provided with the modem into the telephone jack in your home or office Plug the other end into the LINE jack on the modem NOTE The LINE jack is not interchangeable with the PHONE jack Do not plug the telephone into the LINE jack or the line cable into the PHONE jack NOTE The Federal Communications Commission FCC Industry Canada and other regulatory agencies impose certain restrictions on equipment connected to public telephone systems See Appendix A for more information 4 3 3 CONNECTING TO A TELEPHONE SET PHONE If you wish to connect a telephone to the same line as the modem you can plug it into the modem s PHONE jack This connector is provided as a convenience you can also connect your telephone to a duplex jack inserted into your wall jack NOTE The PHONE jack is not interchangeable with the LINE jack do not plug the telephone into the LINE jack or the line cable into the PHONE jack
13. MINIMODEM USB 4 3 4 SURGE PROTECTORS AND LIGHTNING Your modem has self resetting lightning protection to protect it from electrical spikes on the telephone line During an electrical storm your safest course is to unplug your computer equipment from both the power outlet and the telephone line 4 4 Front Panel PEASE BOX A TD RD CD OH TR PWR Figure 4 2 Front panel The MiniModem has six LED indicators on the front panel that indicate status configuration and activity TD Transmit Data The TD LED flashes when the modem is transmitting data to another modem MINIMODEM USB RD Receive Data The RD LED flashes when the modem is receiving data from another modem CD Carrier Detect The CD LED lights when the modem detects a valid carrier signal from another modem It is on when the modem is communicating with the other modem and off when the link is broken OH OffHook The OH LED lights when the modem is off hook which occurs when the modem is dialing online or answering a call The LED flashes when the modem pulse dials e TR Terminal Ready The TR LED lights when Windows detects and initializes the modem e PWR Power The PWR led lights when the system is applying power to the modem MINIMODEM USB 5 AT Commands S Registers and Result Codes Most users never need to know the modem s special command language Windows or your communications software will send the commands for you
14. SO 1 Sr Read Register Value r S register number None Read value of register Sr and display it in 3 digit decimal form E g S2 gives the response 043 T Tone Dialing BT T Configures the modem for DTMF touch tone dialing Dialed digits are tone dialed until a P command or dial modifier is received Vn Result Code Format n Oorl 1 VO Displays result codes as digits terse response MINIMODEM USB Command Values Default Description Command Values Default Description V1 n 0 1 2 WO Wl W2 X1 Displays result codes as words verbose response Result Code Options or 2 CONNECT result code reports serial port speed disables protocol result codes CONNECT result code reports serial port speed enables protocol result codes CONNECT result code reports line speed enables protocol result codes Result Code Selection Basic result codes e g CONNECT does not look for dial tone or busy signal Extended result codes e g CONNECT 46000 V42bis does not look for dial tone or busy signal Command Values Default Description X2 X3 X4 X5 X6 X7 YI MINIMODEM USB Extended result codes with NO DIALTONE does not look for busy signal Extended result codes with BUSY does not look for dial tone Extended result codes with NO DIALTONE and BUSY Extended result codes with NO DIALTONE and BUSY Extended result cod
15. disables 128 LAPM negotiation the following table lists the S36 and S48 configuration settings for certain types of connections S48 128 LAPM or hangup Do not use LAPM or async Async LAPM MNP or hangup MNP or hangup LAPM MNP or hangup MNP or async 10 Sets the length of time in the off line command mode before the modem goes into standby mode A value of zero prevents standby mode a value of 1 4 sets the value to 5 MINIMODEM USB 5 4 Result Codes In command mode your modem can send responses called result codes to your computer Result codes are used by communications programs and can also appear on your monitor Terse Verbose Description 0 OK Command executed 1 CONNECT Modem connected to line 2 RING Ring signal detected 3 NO CARRIER Carrier signal lost or not detected 4 ERROR Invalid command 5 CONNECT 1200 Connected at 1200 bps 6 NO DIALTONE No dial tone detected 7 BUSY Busy signal detected 8 NO ANSWER No answer at remote end EC is added to these result codes when the extended result codes configuration option is enabled EC is replaced by one of the following codes depending on the type of error control connection V42bis V 42 error control LAP M and V 42bis data compression V42 V 42 error control LAP M only MNP5 MNP 4 error control and MNP 5 data compression MNP4 MNP 4 error control only NoEC No error control protocol MINIMODEM USB Terse Verbose Description 10
16. local digital loop remote digital loop Indicators LEDs for Transmit Data Receive Data Carrier Detect Off Hook Terminal Ready Power Operating Temperature 32 to 120 F 0 to 50 C Humidity 20 to 90 noncondensing Size 1 2 H x 4 3 W x 5 8 D 2 9 x 10 8 x 14 8 cm Weight 0 5 lb 0 2 kg MINIMODEM USB 2 Introduction 2 1 Description The MiniModem USB incorporates V 90 technology which enables Internet connections at data rates up to 56 kbps over standard telephone lines Although V 90 technology is capable of downloads of up to 56 kbps FCC regulations currently restrict ISP modems to downloads of 53 kbps V 90 technology can send data downstream from the Internet to your computer at these speeds because data on the telephone network typically is converted from digital to analog only once before it reaches your modem Upstream transmissions and transmissions between client modems are limited to data rates of 33 6 kbps as are downstream transmissions that are converted more than once on the telephone network The MiniModem USB is a full duplex intelligent modem with V 42 error correction V 42bis data compression and V 17 14 400 bps Class 1 and 2 Group 3 fax capabilities MINIMODEM USB 2 2 Universal Serial Bus USB Universal Serial Bus USB defined by a consortium of industry leaders permits connection of multiple low speed and medium speed computer peripheral devices such as telepho
17. originate 1200 Hz Transmit answer 2400 Hz Receive originate 2400 Hz Receive answer 1200 Hz ITU T V 23 1200 bps Transmit originate 390 Hz mark 450 Hz space Receive originate 1300 Hz mark 2100 Hz space Transmit answer 1300 Hz mark 2100 Hz space Receive answer 390 Hz mark 450 Hz space ITU T V 21 0 300 bps Transmit originate 980 Hz mark 1180 Hz space Receive originate 1650 Hz mark 1850 Hz space Transmit answer 1650 Hz mark 1850 Hz space Receive answer 980 Hz mark 1180 Hz space MINIMODEM USB Bell 103 113 0 300 bps Transmit originate 1270 Hz mark 1070 Hz space Receive originate 2225 Hz mark 2025 Hz space Transmit answer 2225 Hz mark 2025 Hz space Receive answer 1270 Hz mark 1070 Hz space Fax Carrier Frequencies V 21 Ch2 half duplex 1650 Hz mark 1850 Hz space for transmit originate 1650 Hz mark 1850 Hz space for transmit answer V 27ter 1800 Hz originate answer V 29 QAM 1800 Hz originate answer V 17 TCM 1800 Hz originate answer Transmit Level 11 dBm dial up Frequency Stability 0 01 Receiver Sensitivity 43 dBm under worst case conditions AGC Dynamic Range 43 dB Connectors 1 USB connector 2 RJ 11 phone jacks Cables 1 7 ft RJ 11 phone cable 1 4 ft USB cable MINIMODEM USB NOTE To reduce interference make sure that all cables connected to the computer are shielded Diagnostics Power on self test local analog loop
18. requests information on what equipment is connected to their lines inform them of a The telephone number that this unit is connected to b The ringer equivalence number c The USOC jack required RJ 11C d The FCC registration number Items b and d can be found on the unit s FCC label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly In the event of an equipment malfunction all repairs should be performed by your supplier or an authorized agent It is the responsibility of users requiring service to report the need for service to the supplier or to an authorized agent MINIMODEM USB NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de
19. the remote configuration setup password S x Store Setup Password x password 1 8 characters case sensitive MTSMODEM Stores a new remote configuration setup password AT lt CR gt n a Puts the modem in command mode Escape Sequence and optionally issues a command while remaining online Type AT and up to ten command characters then press ENTER Used mostly to issue the hang up command 4 ATH lt CR gt MINIMODEM USB AT lt CR gt Remote Command Values Description 5 3 S Registers Certain modem values or parameters are stored in Configuration Escape Sequence n a Initiates remote configuration mode while online with remote modem The remote configuration escape character 96 is defined in register S13 memory locations called S registers Use the S command to read or to alter the contents of S registers see previous section Register So S1 S2 S3 S4 Unit 1 ring 1 ring decimal decimal decimal 0 1 255 0 255 0 127 128 255 0 127 0 127 Default 43 13 M 10 J Description Sets the number of rings until the modem answers ATSO 0 disables autoanswer completely Counts the rings that have occurred Sets ASCII code for the escape sequence character Values greater than 127 disable escape Sets the ASCII code for the carriage return character Sets the ASCII code for the line feed character
20. you just set up the configuration in the Windows dialog box Advanced users however might find it more efficient to talk to the modem directly If you want to know about the modem s internal command language read this chapter 5 1 AT Commands AT commands are used to control the operation of your modem They are so called because each command must be preceded by the characters AT to get the ATtention of the modem AT commands can be issued only when the modem is in command mode whenever it is not connected to another modem The modem is in command mode whenever it is not connected to another modem The modem is in data mode whenever it is connected to another modem and ready to exchange data Online MINIMODEM USB command mode is a temporary state in which you can issue commands to the modem while connected to another modem To put the modem into online command mode from data mode you must issue an escape sequence followed immediately by the AT characters and the command for example ATH to hang up the modem To return to data mode from online command mode you must issue the command ATO To send AT commands to the modem you must use a communications program such as HyperTerminal in Windows 95 98 and NT 4 0 or the communications program included with your modem You can issue commands to the modem either directly by typing them in the terminal window of the communications program or indirectly by conf
21. ER This places your modem in analog loopback mode in the originate mode A CONNECT message should appear on your display The modem is now out of command mode and in a pseudo online mode Note that the CD LED is on If the modem is set for 14 400 bps or higher a speed LED should be on If the CD LED is not on your modem is defective Enter characters from your keyboard For this test typing multiple uppercase U characters is a good way to send an alternating test pattern of binary ones and zeros The characters entered should be displayed on your monitor The TD and RD LEDs should flash when a character is entered To exit the test type the escape sequence AT and press ENTER This puts the modem in online command mode Then type either AT amp T or ATH to return to command mode MINIMODEM USB 6 Your modem passes this test if what you see on your monitor is exactly what you typed on your keyboard If different data appear on your monitor your modem is probably causing the problem though it could also be your computer If your modem passes this test but you are receiving errors while on line the remote modem or the phone line could be at fault B 3 Remote Digital Loopback Test V 54 Loop 2 The remote digital loopback test tests the phone lines and the circuits of both your modem and a remote modem In this test your modem must be on line with another modem that is set up to respond to a request for re
22. MiniModem 2 Send three remote configuration escape characters followed by AT and the setup password and press ENTER Example ATMTSMODEMKCR3 gt You have four tries to enter the correct password before being disconnected If the password is correct the remote modem responds with OK MINIMODEM USB 3 You can now send AT commands to configure the remote modem 4 When you have finished configuring the remote modem save the new configuration by typing AT amp W0 lt CR gt then type ATO lt CR gt to exit remote configuration You can then break the connection in the normal way CAUTION If you hang up while you are in remote configuration mode it may lock up the remote modem 6 3 Setup The MiniModem is shipped with a default setup password BLACKBOX Because anyone who has an owner s manual knows the default setup password for security you should change the password and possibly also the remote configuration escape character 6 3 1 CHANGING THE SETUP PASSWORD 1 Open a data communications program such as HyperTerminal MINIMODEM USB 2 In the terminal window type AT SMTSMODEM or AT Syyyyyy if you have replaced the MTSMODEM password with yyyyyy and press ENTER The modem responds with OK if the ERROR if it is wrong 3 To change the password type AT S yyyyyy where yyyyyy stands for the password and press ENTER The password can include any keyboard character and must be one to eight characters l
23. able online data character echo included for backward compatibility with some software Command Values Default Description Command Values Default Description MINIMODEM USB Hn Hook Control n 00rl 0 HO Go on hook hang up H1 Go off hook make the phone line busy In Information Request n 0 5 9 11 None 10 Display default speed and controller firmware version Il Calculate and display ROM checksum for example 12AB 12 Check ROM and verify the checksum displaying OK or ERROR 13 Display default speed and controller firmware version 14 Display firmware version for data pump for example 94 15 Display the board ID software version hardware version and country ID 19 Display the country code for example NA Ver 1 MINIMODEM USB Command Values Default Description Command Values Default Description n1 Display diagnostic information for the last modem connection such as DSP and firmware version link type line speed serial speed type of error correction data compression number of past retrains etc Ln Monitor Speaker Volume n 0 1 2 0r3 2 LO Select low volume Ll Select low volume L2 Select medium volume L3 Select high volume Mn Monitor Speaker Mode n 0 1 2 or3 1 MO Speaker always off MI Speaker on until carrier signal detected M2 Speaker always on when modem is off hook MINIMODEM USB Command Valu
24. ack and the telephone wall jack If the cable looks secure try replacing it If that doesn t work the problem might be in your building s telephone installation To test the MINIMODEM USB building installation plug a telephone into your modem s telephone wall jack and listen for a dial tone If you hear a dial tone your modem might be installed behind a company phone system PBX with an internal dial tone that sounds different from the normal dial tone In that case the modem might not recognize the dial tone and might treat it as an error Check your PBX manual to see if you can change the internal dial tone if you can t change your modem s initialization string to replace X4 with X3 which will cause the modem to ignore dial tones NOTE X3 is not allowed in some countries such as France and Spain If the modem reports BUSY the other number might be busy in which case you should try again later or it might indicate that you have failed to add a 9 prefix to the phone number if you must dial 9 for an outside line If you must dial 9 to get an outside line the easiest way to dial it automatically is to include it in the modem s dial prefix e g ATDT9 Note the comma which inserts a pause before the number is dialed By inserting 9 into the dial prefix you do not have to include it in each directory entry MINIMODEM USB To change the dial prefix in Windows 95 or 98 HyperTerminal select Ca
25. al following numbers in command default V Switch to speakerphone mode and dial the following number Use ATH command to hang up W Wait for a new dial tone before continuing to dial X2 X4 X5 X6 or X7 must be selected MINIMODEM USB gt Pause during dialing for time set in register S8 Return to command mode after dialing Place at end of dial string Hook flash Causes the modem to go on hook for one half second then off hook again Wait for quiet answer Causes modem to wait for a ringback then 5 seconds of silence before processing next part of command If silence is not detected the modem returns a NO ANSWER code A Disable data calling tone transmission Detect AT amp T calling card bong tone The character should follow the phone number and precede the user s calling card number ATDT1028807245551212 123 456789 MINIMODEM USB Command Values Default Description Command Values Default Description Command Values Default Description DS y Dial Stored Telephone Number n 0 3 none Dial a number previously stored in directory number y by the amp Zy x command Example ATDS 3 En Echo Command Mode Characters n Oorl 1 EO Do not echo keyboard input to the terminal El Do echo keyboard input to the terminal Fn Echo Online Data Characters n 1 FO Enable online data character echo Not supported Fl Dis
26. d to digital data is reconverted into analog and then is transmitted back to your modem Your modem passes this test if the data received on your monitor is the same as the data entered from your keyboard 7 To exit the test type the escape sequence AT and press ENTER This puts the modem in online command mode The modem should respond with an OK message If you wish to stay on line with the remote modem for normal data transmission type AT amp T and press ENTER to exit the test then type ATO and press ENTER to return on line If you wish to terminate the call type ATH and press ENTER to hang up MINIMODEM USB B 4 Local Digital Loopback Test The local digital loopback test is identical to the remote digital loopback test with one exception Instead of using your modem to signal a remote modem to place itself in digital loopback mode your modem is placed in digital loopback mode while the remote modem is not Data is entered and transmitted from the remote modem sent across the phone line to your modem and looped back to the remote modem Digital Analog Analog Digital Computer or Terminal MiniModom MiniModem Computer or Terminal Figure B 3 Local digital loopback test TEST PROCEDURE 1 Open your communications software and go into terminal mode Type AT and press ENTER you should get an OK message Type AT N and press ENTER to disable error cor
27. e software 18 TU T V 42 LAP M see sees 30 U Universal Serial Bus USB 17 Update Device Driver Wizard 26 USB escudero aaa 24 26 31 USB cable cota eost 83 USB connection 0000008 23 USB DOft c ee r RR RP RR 22 USB support rer iR es 25 Uninstalling your old modem 27 MINIMODEM USB V MODA sensa oso e Sete Ripe 16 V 42 error correction oo o o o 16 V 42bis data compression 16 VO iia 16 30 W Windows 95 Installingin 25 Windows 98 Installingin 26 Windows 98 Hyperterminal 27 86 World Wide Web 28 BLACK BOX Copyright 1999 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746
28. ed at 46000 bps V 90 rate 78 CONNECT 48000 Connected at 48000 bps V 90 rate 79 CONNECT 50000 Connected at 50000 bps V 90 rate 80 CONNECT 52000 Connected at 52000 bps V 90 rate 81 CONNECT 54000 Connected at 54000 bps V 90 rate 82 CONNECT 56000 Connected at 56000 bps V 90 rate EC is added to these result codes when the extended result codes configuration option is enabled EC is replaced by one of the following codes depending on the type of error control connection V42bis V 42 error control LAP M and V 42bis data compression V42 V 42 error control LAP M only MNP5 MNP 4 error control and MNP 5 data compression MNP4 MNP 4 error control only NoEC No error control protocol MINIMODEM USB Terse 88 89 90 Verbose DELAYED BLACKLISTED BLACKLIST FULL Description Delay is in effect for the dialed number Dialed number is blacklisted Blacklist is full MINIMODEM USB 6 Remote Configuration 6 1 Introduction Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location With password protected remote configuration you can issue AT commands to a remote USB V 90 MiniModem for maintenance or troubleshooting as if you were on site 6 2 Basic Procedure The following steps are valid regardless of whether the connection is established by the local or the remote modem 1 Establish a data connection with a remote
29. em will not receive Caller ID information Check your initialization MINIMODEM USB string and if necessary change it to set the modem to answer after the second ring S0 2 Make sure that you have Caller ID service from your telephone company 7 8 Fax and Data Software Can t Run at the Same Time Communications devices can be accessed by only one application at a time In Windows 95 or 98 you can have data and fax communication applications open at the same time but they cannot use the same modem at the same time Appendix A Regulatory Compliance A 1 FCC Certification See pages 1 and 2 Model Number MD1625A FCC Registration No AU7USA 24713 M5 E Ringer Equivalence 0 3B Modular Jack USOC RJ11C or RJ11W single line A 2 Canadian Limitations Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada label does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment make sure you re allowed to connect to the facilities of the local telecommunications company The equipment must MINIMODEM USB also be installed correctly In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone ext
30. ension cord Be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by Black Box Any repairs or alterations made by the user to this equipment or equipment malfunctions may cause the telecommunications company to request that you disconnect the equipment Insure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Do not attempt to make such connections yourself but contact the appropriate electric inspection authority or electrician as appropriate MINIMODEM USBNAME The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 A 3 Compliance with BABT Requirements WARNING Interconnection directly or by way of other apparatus of ports marked SAFETY WARNING see instructions for use with ports marked or not so marked may produce hazardous conditions on the network G
31. es Default Description Command Values Default Description M3 Speaker on until carrier is detected except while dialing Nn Modulation Handshake n 0orl 1 NO Modem performs handshake only at communication standard specified by 37 and the B command NI Modem begins handshake at communication standard specified by S37 and the B command During handshake fallback to a lower speed can occur On Return Online to Data Mode 0 1 3 None O0 Exit online command mode and return to data mode see AT lt CR gt escape sequence MINIMODEM USB Command Values Default Description Command Values Default Description Command Values Default Ol Issue a retrain and return to online data mode 03 Issue a rate renegotiation and return to data mode P Pulse Dialing PT T Configures the modem for pulse non touch tone dialing Dialed digits are pulsed until a T command or dial modifier is received Qn Result Codes Enable Disable n Oorl 0 Q0 Enable result codes Ol Disable result codes Q2 Returns an OK for backward compatibility with some software Sr n Set Register Value r Sregister number n varies None Description Command Values Default Description Command Values Default Description Command Values Default Description MINIMODEM USB Set value of register Sr to value of n where n is entered in decimal format E g
32. es with NO DIALTONE and BUSY Basic result codes with NO DIALTONE and BUSY Long Space Disconnect Disable sending or responding to long space break signal on disconnect Enable sending or responding to long space break signal on disconnect Not supported MINIMODEM USB Command Values Default Description Command Default Description Command Values Default Description Zn Modem Reset n 0orl None Z0 Reset modem to profile saved by the last amp W command Zl Same as Z0 amp Bn V 32 Auto Retrain Values n 1 1 amp BO Disable V 32 auto retrain Not supported amp B1 Enable V 32 auto retrain amp Cn Data Carrier Detect DCD Control n 0orl 1 8 C0 Forces the DCD circuit to be always high 8 C1 DCD goes high when the remote modem s carrier signal is detected and goes low when the carrier signal is not detected Command Values Default Description Command Values Default MINIMODEM USB amp Dn Data Terminal Ready DTR Control n 0 1 2 or3 2 amp DO Modem ignores the true status of the DTR signal and responds as if it is always on amp D1 If DTR drops while in online data mode the modem enters command mode issues an OK and remains connected amp D2 If DTR drops while in online data mode the modem hangs up If the signal is not present the modem will not answer or dial amp D3 If DTR drops the modem hangs up and rese
33. escription Command Values Default Description Command Values amp Yn n 0 0 amp YO amp Y1 amp Zy x None Select Stored Configuration for Hard Reset Select stored configuration 0 on power up For backward compatibility with some software Not supported responds ERROR Store Dialing Command y 0 3 callback security disabled or 0 29 callback security enabled x Dialing command Stores dialing command x in memory location y Dial the stored number using the command ATDS y See also the CBSn command An Select Maximum MNP Block Size n 0 1 2 0r3 Default Description Command Values Default Description Command Values Default Description Command Values 3 MO Ml M2 M3 Bn MINIMODEM USB 64 character maximum 128 character maximum 192 character maximum 256 character maximum Transmit Break n 0 9 in 100 ms units 3 In non error correction mode only sends a break signal of the specified length to a remote modem Works in conjunction with the K command Gn n 0 0 GO NGI Jn n 0 Modem Port Flow Control Returns an OK for backward compatibility with some software Not supported responds ERROR Data Buffer Control MINIMODEM USB Default Description Command Values Default Description 0 yO yl Kn n 0 5 5 Enable data buffer serial port speed is indepe
34. et advice from a competent engineer before making such a connection Telephones that connect to the external socket must be approved for direct connection to the Public Switched Telephone Network PSTN This apparatus has been approved for the use of the following facilities Auto calling Loop disconnect and MF dialing MINIMODEM USB Phone number storage and retrieval by a predetermined code Operation in the absence of proceed indication Automatic storage of last number dialed Tone detection busy Auto clear from the originating end Modem PBX timed break register recall Any other use will invalidate the approval of the apparatus if as a result it then ceases to comply with the standards against which approval was granted A 4 European Low Voltage Directive When correctly installed the modem will present no hazard to the user When correctly installed the modem will be connected to the PSTN or a PW and to a Data Terminal Equipment DTE whose modem connections comply with the USB standard The DTE MINIMODEM USB connections are therefore taken to be safe voltages less than 30 volts Ports that are capable of connecting to other apparatus are defined as SELV To ensure conformity with EN60950 ensure that these ports are only connected to ports of the same type on other apparatus A 5 EMG Safety and Terminal Directive Compliance The CE mark is affixed to this product to confirm
35. ful there shall be a delay of at least 30 minutes before attempting to call the number again WARNING Failure to set the modem and any communications software used with the modem to the values shown above will result in the modem being operated in a non compliant manner Consequently there would be no permit in force for this equipment and the Telecommunications Act 1991 prescribes a penalty of 12 000 for the connection of non permitted equipment WARNING For safety reasons only connect AUSTEL permitted or AUSTEL certified equipment MINIMODEM USB A 7 New Zealand Telecom Warning Notice Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur do NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING No 111 or other calls can be made from this device during a mains power failure Appendix B Loopback Tests B 1 Introduction Each time you turn on your modem it performs an automatic self test to ensure proper operation Your modem also has three diagnostic tests local analog loopback remote digital loopback and local digital loopback These ITU T V 54 loopback tests isolate telephone c
36. h inserts a pause before the number is dialed To change the dial prefix in Windows 95 or 98 HyperTerminal select Call from the Call menu click Dialing Properties check This location has Call Waiting and select the correct code for your phone service If you have extension phones on the same line as your modem you or someone else can interrupt the connection by picking up another phone If this is a frequent problem disconnect the extension phones before using the modem or install another phone line especially for the modem MINIMODEM USB e Check for loose connections between the modem and the computer and the telephone jack e You might have had a poor connection because of line conditions or the problem might have originated on the other end of the line Try again If you were online with a BBS or an online service like CompuServe it might have hung up on you because of lack of activity on your part or because you exceeded your time limit for the day Try again 7 6 The Modem Cannot Connect When Answering Autoanswer might be disabled Turn on autoanswer in your data communications program or send the command ATS0 1 ATS0 2 if you have Caller ID service to your modem in terminal mode 7 7 The Modem Doesn t Work with Caller ID Caller ID information is transmitted between the first and second rings so if autoanswer is turned off S020 or if the modem is set to answer after only one ring S0 1 the mod
37. iguring the operating system or communications program to send the command automatically The format for entering a command is ATXn where X is the command and n is the specific value for the command sometimes called the command parameter The value is always a number If the value is zero you can omit it from the command thus AT amp W is MINIMODEM USB equivalent to AT amp W0 Most commands have a default value which is the value that is set at the factory The default values are shown in the AT Command Summary which begins on the next page You must press ENTER to send the command to the modem Any time the modem receives a command it sends a response known as a result code The most common result codes are OK ERROR and the CONNECT messages that the modem sends to the computer when it is connecting to another modem For a table of valid result codes see Section 5 4 You can issue several commands in one line in what is called a string The command string begins with AT and ends when you press ENTER Spaces to separate the commands are optional they are ignored by the command interpreter The most familiar command string is the initialization string which is used to configure the modem when it is turned on or reset or when your communications software calls another modem MINIMODEM USB 5 2 AT Command Summary Command AT Attention Code Values n a Description The attention code precedes all command
38. ircuit and transmission problems In a loopback test data from your computer loops through the circuits of your modem and or a remote modem before it appears on your monitor When the loop has been completed the data on your PC s monitor should match the original data The local analog loopback test allows you to verify that the modem s transmitter and receiver circuits are functioning properly The local digital loopback allows you to verify that the local computer or terminal the two modems and the transmission line between them are functioning properly MINIMODEM USB The remote digital loopback test allows you to verify that the remote computer or terminal the remote modem the serial ports the telephone line and the local modem are functioning properly NOTE All loopback tests operate at all speeds except 300 bps B 2 Local Analog Loopback V 54 Loop 3 In this test data from your computer or terminal is sent to your modem s transmitter converted into analog form looped back to the modem s receiver converted into digital form and then sent to your monitor for verification No connection to the phone line is required Local MiniModem Computer or Terminal Figure B 1 Local analog loopback test MINIMODEM USB TEST PROCEDURE 1 Connect the modem to your computer Using your communication program set the desired baud rate and go into terminal mode Type AT amp T1 and press ENT
39. le mode If the modem cannot make an MNP connection it disconnects N3 V 42 MNP auto reliable mode The modem attempts first to connect in V 42 error correction mode then in MNP mode and finally in non error correction buffer mode with continued operation Command Values Default Description Command Values Default Description WA V 42 reliable mode If the modem cannot make a V 42 connection it disconnects N5 V 42 MNP or non error correction same as N3 N7 V 42 MNP or non error correction same as N3 Qn Flow Control Selection n 0 1 or3 3 Q0 Disable flow control same as amp KO NOI XON XOFF software flow control same as amp K4 NO2 CTS only flow control Not supported NOS RTS CTS hardware flow control same as amp K3 Tn Inactivity Timer n 0 1 255 0 Tn Sets the time in minutes after the last character is sent MINIMODEM USB or received that the modem waits before disconnecting A value of zero disables the timer Applies only in buffer mode NOTE You can also set the inactivity timer by changing the value of 30 Command Values Default Description Command Values Defaults Description Vn Protocol Result Code n 0 1 or2 1 NO Disable the appending of the protocol result code to the DCE speed WI Enable the appending of the protocol result code to the DCE speed N2 Same as VI Xn XON XOFF Pass Through n 0orl
40. lines except A and escape sequences Command ENTER Key Values n a Description Press the Return key to execute most commands Command A Answer Values n a Description Answer call before final ring Command A Repeat Last Command Values n a Description Repeat the last command string Do not precede this command with AT Do not press Enter to execute Command Values Default Description Command Values Default Description MINIMODEM USB Bn Communication Standard Setting n 0 3 15 16 land 16 BO Select ITU T Bl Select Bell 212A when modem is at 1200 bps B2 Deselect V 23 reverse channel same as B3 B3 Deselect V 23 reverse channel same as B2 B15 Select V 21 when the modem is at 300 bps B16 Select Bell 103 when the modem is at 300 bps Cn Carrier Control n 1 1 CO Transmit carrier always off Not supported Cl Normal transmit carrier switching included for backward compatibility with some software MINIMODEM USB Command Values Default Description Ds Dial s dial string phone number and dial modifiers none Dial telephone number s where s may up to 40 characters long and include the 0 9 A B C and D characters and the L P T V W S comma semicolon E and dial string modifiers L Redial last number Must be placed immediately after ATD P Pulse dial following numbers in command T Tone di
41. ll from the Call menu click Dialing Properties and type 9 in the local and long distance boxes in How I dial from this location If the modem reports NO ANSWER the other system has failed to go off hook or you might have dialed a wrong number Check the number If the modem reports NO CARRIER the phone was answered at the other end but no connection was made You might have dialed a wrong number and a person answered instead of a computer or you might have dialed the correct number but the other computer or software was turned off or faulty Check the number and try again or try calling another system to make sure your modem is working Also try calling the number on your telephone If you hear harsh sounds then another modem is answering the call and the modems might be having problems negotiating because of modem incompatibilities or line noise Try connecting at a lower speed MINIMODEM USB 7 5 The Modem Disconnects While Online e If you have Call Waiting on the same phone line as your modem it can interrupt your connection when someone tries to call you If you have Call Waiting disable it before each call In most telephone areas in North America you can disable Call Waiting by preceding the telephone number with 70 check with your local telephone company You can automatically disable Call Waiting by including the disabling code in the modem s dial prefix for example ATDT 70 note the comma whic
42. mote digital loopback NOTE Some modems might not support remote digital loopback or might have it disabled Data from your computer or terminal is transmitted through your modem and over the phone line to the remote modem where it is then looped back to your modem MINIMODEM USB Digital Analog Analog Digital pem E Local Remote MiniModem MiniModem Computer or Terminal Computer or Terminal Figure B 2 Remote digital loopback test TEST PROCEDURE 1 Arrange to have amp T6 set on the remote test modem 2 Open your communications software and go into terminal mode Type AT and press ENTER you should get an OK message Type AT N and press ENTER to disable error correction 3 Dial the remote modem and establish your online connection 4 Type the escape sequence AT and press ENTER to bring your modem into online command mode MINIMODEM USB 5 Type AT amp T6 and press ENTER The local modem responds to this command by transmitting an unscrambled marking signal which causes the remote modem to place itself in digital loopback mode Then the local modem exits online command mode and enters data mode 6 Enter data from your keyboard For this test typing multiple uppercase U characters is a good way to send an alternating test pattern of binary ones and zeroes Data received by the remote modem enters its analog receiver is converte
43. ndent of connect speed Disable data buffer serial port speed is forced to the line speed Break Control Controls the response of the modem to a B command The response is different for each of three different states Data mode The modem receives the break from the computer KO K1 K3 Enter online command mode no break sent to the remote modem Clear data buffers and send break to the remote modem Same as KO Send break immediately to the remote modem MINIMODEM USB K4 Same as KO K5 Send break to the remote modem in sequence with the transmitted data Data mode The modem receives the break from the remote modem KO Clear data buffers and send break to the computer K1 Same as KO K2 Send break immediately to the computer K3 Same as K2 K4 Send break to the computer in sequence with the received data K5 Same as K4 Online command mode The modem receives a Bn command from the computer KO Clear data buffers and send break to the remote modem K1 Same as KO K2 Send break immediately to the remote modem K3 Same as K2 MINIMODEM USB Command Values Default Description K4 Send break to the remote modem in sequence with the transmitted data K5 Same as K4 Nn Error Correction Mode Selection n 0 5 or 7 3 NO Non error correction mode with data buffering buffer mode same as amp Q6 NI Direct mode N2 MNP reliab
44. nds to EIA TIA Class 1 and 2 fax commands enabling it to exchange editable and encrypted faxes with Windows 95 computers Sends and receives faxes from your computer at 14 400 9600 7200 4800 2400 or 300 bps 4 2 3 REQUIRED EQUIPMENT In addition to the contents of your modem package you need equipment Computer Your modem can only be connected to a computer with a USB port MINIMODEM USB Telephone Line You must have a telephone line with a jack connector that accepts the cable that comes with the modem If you do not have a telephone jack near your computer install one before proceeding Do it yourself telephone extension kits and accessories are available wherever telephones are sold You may also hire an independent contractor or your local telephone company to install an extension If you want a separate line for your modem you must contact your telephone company Communications Software To operate your modem you must have data communications and fax software included with the modem Data communications software simplifies control of the modem by guiding you through the process of selecting your serial port your port speed and other variables and then storing your settings including frequently called phone numbers so they can be recalled with the stroke of a key or the click of a mouse Data communications software must be set up or configured before you can use it MINIMODEM USB 4 3
45. nes modems printers keyboards mice and scanners all from a single personal computer port The specification based on an open architecture is quickly becoming a standard feature in new desktop and notebook computers 2 3 What the Package Includes Make sure that your package contains the following components If anything is missing or damaged please contact Black Box immediately at 724 746 5500 e 1 MiniModem USB e 1 set of four plastic feet e 2 sets of Velcro fasteners e 1 modular telephone cable e 1 USB cable MINIMODEM USB e 1 installation diskette e This user s manual e Trio data fax and voice software MINIMODEM USB 3 Quick Start 3 1 Introduction We know that you are eager to get your MiniModem up and running so we ll skip the features for now and show you step by step how to set it up check it out and make your first calls 3 2 What You Will Need Before starting please make sure you have everything you need 3 2 1 WE SUPPLY e 1 USB data fax modem e 1 set of four plastic feet e 2 sets of hook and loop fasteners 1 modular telephone cable e 1 USB cable e Trio communications software MINIMODEM USB e This user s manual e 1 installation disk 3 2 2 YOU SUPPLY A computer with an unused USB port A nearby telephone line jack If you are new to computers see Chapter 4 for more information about the required equipment 3 3 Safety Warnings
46. of a negotiation failure when error control is selected see S48 Sets the maximum V 34 upstream speed at which the modem attempts to connect 0 maximum modem speed 1 reserved 2 1200 75 bps 3 300 bps 4 reserved 5 1200 bps 6 2400 bps 7 4800 bps 8 7200 bps 9 9600 bps 10 12000 bps 11 14400 bps 12 16800 bps 13 19200 bps 14 21600 bps MINIMODEM USB Register Unit Range Default Description 15 24000 bps 16 26400 bps 17 28800 bps 18 31200 bps 19 33600 bps S38 decimal 0 14 1 Sets the maximum 56 kbps downstream speed at which the modem attempts to connect The default maximum speed is 56 kbps 0 56K disabled 1 56K enabled 2 32000 bps 3 34000 bps 4 36000 bps 5 38000 bps 6 40000 bps 7 42000 bps 8 44000 bps 9 46000 bps 10 48000 bps 11 50000 bps 12 52000 bps 13 54000 bps 14 56000 bps with automatic speed selection at maximum modem speed S42 decimal 0 1 1 Enables disables the 56 kbps auto rate When 56 kbps auto is disabled fallback to V 34 is also disabled O disable 1 enable MINIMODEM USB Register S43 S48 S89 Unit decimal decimal seconds Range 0 1 7 or 128 S36 0 2 S36 1 3 S36 4 6 S36 5 7 0 5 255 Default S48 7 Description For testing and debugging only Enables disables V 32bis start up auto mode operation O disable 1 enable Enables 7 or
47. ong The modem responds with OK 4 The new password is saved automatically You can now either enter more AT commands or exit the data communications program The next time you remotely configure the modem you must use the new setup password NOTE You can only change the setup password locally you cannot do it remotely Also passwords are case sensitive The next time you enter the password it must be in the same case as you set it up 6 3 2 CHANGING THE REMOTE ESCAPE CHARACTER To increase security you can change a remote modem s remote configuration escape character The factory MINIMODEM USB default is 37 which is the ASCII code for the percent character Setting S9 to 0 zero disables remote configuration entirely but if you do this remotely you won t be able to change it back remotely 1 Establish a remote configuration link with the remote modem as described in Basic Procedure 2 Type ATS9 n where n is the ASCII code for the new remote configuration escape character then press ENTER 3 Save the new value by typing AT amp W and pressing ENTER 4 Type ATO lt CR gt to exit remote configuration MINIMODEM USB 7 Troubleshooting 7 1 Introduction Your modem was thoroughly tested at the factory before it was shipped If you are unable to make a successful connection or if you experience data loss or garbled characters during your connection the modem might be defective Howe
48. oppy drive and click Next to proceed with the installation 5 Verify that the Search for the best driver for your device Recommended option is selected and click Next MINIMODEM USB 6 Verify that the Floppy disk drives option is selected and click Next 7 Windows will select the proper driver from the installation disk and will display the information for verification Click Next to install the selected driver 8 A message will appear when Windows finishes installing the driver Click Finish to complete the installation and exit the wizard The TR LED on your modem will light when the installation is complete 3 6 2 INSTALLATION IN WINDOWS 95 Only certain versions of Windows 95 support USB peripherals If your computer came with a USB port your version of Windows 95 probably supports UCB If you are unsure if your Windows 95 system supports USB a free USB evaluation utility is available from the Shopping Bag page at http www usb org Just download the utility 287K and run the exe application It will determine if you have USB support If you would like to install your MiniModem in Windows 95 perform the following steps MINIMODEM USB Installing in Windows 95 1 Insert the Setup disk provided with your modem into your floppy drive If you have not already done so connect one end of your USB cable to a USB connector on your PC and connect the other end to the USB connector on y
49. our modem The Power LED on your modem will light Windows will detect that the new modem is present and launch the Update Device Driver Wizard Click Next to proceed with the installation Windows searches for the driver on A and when identified will display the driver name for verification Click Finish to install the driver Windows prompts you to insert a diskette You have already inserted the diskette so click OK to continue The Copy Files dialog is displayed In the Copy files from field choose A from the drop down list and click OK When the driver is installed a completion message will appear the TR LED on your modem will light MINIMODEM USB and the wizard will exit Your installation is now complete 3 6 3 REMOVING YOUR OLD MODEM FROM WINDOWS 95 98 When your new modem replaces another modem the old modem installation remains in Windows 95 98 after you install the new modem and the old modem is still selected in HyperTerminal and other Windows 95 98 applications Although you can change the application connection descriptions one at a time it s easier to force Windows applications to use the new modem by removing the old modem from Windows Follow these steps 1 Click Start Settings Control Panel 2 Double click the Modems icon to open the Modems Properties sheet 3 In the list box select the old modem 4 Click Remove then click Close 5 The next time you dial a Hy
50. ownload performance line impairments public telephone infrastructure and other external technological factors currently prevent maximum 56 kbps connections Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners MINIMODEM USB CONTENTS Le Specificatiotis deli Rr re digs 11 2 Introduction seas si 0 cece aaia 16 2 1 Description eee the Mews tae ee 16 2 2 Universal Serial Bus USB 17 2 3 What the Package Includes 17 9S QUICK Starts ouest e terree iE een 19 3 1 Introduction 0 cee eee ee 19 3 2 What You Will Need ooooooooooo o 19 3 2 We Supply eek ie 19 3 22 YOU Supply iii 20 3 3 Safety Warnings sese 20 3 4 Step 1 Assemble the Modem 21 3 5 Step 2 Connect the Modem to Your System 22 3 5 1 USB Connection 00 0000 ee 23 3 5 2 Line Connection o ooooooooo o 23 3 5 3 Phone Connecti0ON oooooooo o 23 3 6 Step 3 Install the Modem in Windows 24 3 6 1 Adding the Modem to Windows 98 24 3 6 2 Installation in Windows 95 25 3 6 3 Removing Your Old Modem from Windows 95 98 o oooooooomooo o 27 3 7 Step 4 Send Data 0 0 000 28 MINIMODEM USB 5 8 Step 5 Senda Fak ec ccc kaaes xe eva e ne 28 3 9 References rex iia 28 4 Features sucia a tae ea EPIIT E 29 4 1 What Can You Do With Your Modem 29 42 Fea
51. perTerminal connection it will select your new modem and ask you to confirm the selection MINIMODEM USB 3 7 Step 4 Send Data Call Black Box Technical Support at 724 746 5500 for instructions on how to test the modem s data functions 3 8 Step 5 Send a Fax Call Black Box Technical Support at 724 746 5500 for instructions on how to test the modem s fax functions 3 9 References The World Wide Web is an excellent source of information about modems in general and modem installation configuration and troubleshooting The following Web sites are good places to start e Costmo s Other Resources Page hitp modems rosenet net or Curt s High Speed Modem Page hitp elaine teleport com curt modems himl Data Communications FAQ hitp www best com malch comfaq himl MINIMODEM USB 4 Features 4 1 What Can You Do with Your Modem You can use your MiniModem to access the Internet or commercial on line information services such as CompuServe America Online Genie and Prodigy You can also make direct links with colleagues with modems to banks and to service bureaus You can telecommute with your fax modem work at home while communicating with the office by modem or fax And you can use your modem to exchange faxes with any fax machine in the world enabling you to communicate quickly with businesses and organizations that do not have direct modem communications 4 2 Features e Complies with majo
52. r ITU T TIA and EIA international standards to ensure compatibility with other modems Caller ID capability can identify a caller s phone number available only on U S products if you subscribe to Caller ID service from your phone company MINIMODEM USB 4 2 1 DATA Supports the V 90 standard for data transmission speeds up to 56 kbps while maintaining compatibility with lower speed modems Actual speeds are currently limited to 53 kbps in the U S e Supports the enhanced ITU T V 34 standard with data transmission speeds to 33 6 kbps Supports asynchronous data rates at 56 33 6 31 2 28 8 26 4 24 21 6 19 2 16 8 14 4 and 12 kbps and 9600 4800 2400 1200 and 300 bps e Supports automatic fallback to slower speeds in noisy line conditions and fall forward to faster speeds as connections improve e ITU T V 42 LAP M and MNP Class 3 and 4 error correction e ITU T V 42bis 4 to 1 and MNP 5 2 to 1 data compression Automatically disables data compression when transferring already compressed files Autodial redial pulse rotary and touch tone dial MINIMODEM USB Dial tone and busy signal detection for reliable call progress reporting Compatible with the standard AT command set used by most communication programs 4 2 2 Fax e Supports V 17 Group 3 fax communication standards allowing it to communicate with other fax modems as well as with fax machines Respo
53. rection MINIMODEM USB 9 Dial the remote modem and establish your online connection Type the escape sequence AT and press ENTER to bring your modem into online command mode Type AT amp T3 and press ENTER Once you receive an OK message from your modem if responses are enabled your modem is placed in digital loopback mode Have someone enter data from the remote keyboard For this test typing multiple uppercase U characters is a good way to send an alternating test pattern of binary ones and zeros The data received by your modem enters its analog receiver is converted to digital data is reconverted into analog and then is transmitted back to the remote modem Your modem passes this test if the data received on the remote monitor is the same as the data entered from the remote keyboard To exit the test type the escape sequence AT and press ENTER This puts the modem in online command mode The modem should respond with an OK message If you wish to stay on line with the remote modem for normal data MINIMODEM USB transmission type AT amp T and press ENTER to exit the test then type ATO and press ENTER to return on line If you wish to terminate the call type ATH and press ENTER to hang up MINIMODEM USB Index A Add New Hardware Wizard 24 America Online oooooooooo o 29 AJSGIDGCOde mida 80 AT commands 31 37 40 78 C Gall Waiting
54. t culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D Elaparato parece no operar normalmente o muestra un cambio en su desempeno o E El aparato ha sido tirado o su cubierta ha sido da ada MINIMODEM USB TRADEMARKS Adobe Acrobat and Acrobat Reader are trademarks of Adobe Systems Incorporated IBM is a trademark of International Business Machines Corporation MNP and Microcom Network Protocol are trademarks of Microcom Inc K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation Microsoft Windows Windows 95 and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries NOTICE Though these modems are capable of 56 kbps d
55. ter V 29 V 17 and TIA EIA TR29 2 Error Correction ITU T V 42 LAP M or MNP 3 4 MINIMODEM USB Data Compression ITU T V 42bis 4 1 throughput MNP 5 2 1 throughput Flow Control XON XOFF software RTS CTS hardware Intelligent Features Plug and play fully AT command compatible autodial redial repeat dial pulse or tone dial dial pauses auto answer caller ID EIA extended automode adaptive line probing automatic symbol and carrier frequency during start up retrain and rate regeneration DTMF detection call status display auto parity and data rate selections keyboard controlled modem options non volatile memory on screen displays for modem option parameters command lines of up to 40 characters each help menus remote configuration Command Buffer 40 characters Data Modulation FSK at 300 bps PSK at 1200 bps QAM at 2400 4800 and 9600 bps non trellis QAM with trellis coded modulation TCM at 9600 12 000 14 400 16 800 19 200 21 600 24 000 26 400 28 800 31 200 33 600 and 56 000 bps MINIMODEM USB Fax Modulation V 21 CH2 FSK at 300 bps half duplex V 27ter DPSK at 4800 and 2400 bps V 29 QAM at 9600 and 7200 bps V 17TCM at 14 400 12 000 9600 and 7200 bps Carrier Frequencies ITU T V 34 1600 1646 1680 1800 1829 1867 1920 1959 2000 Hz AT amp T V 32 terbo ITU T V 32 bis V 32 1800 Hz V 22bis V 22 or Bell 212A Standard 2400 and 1200 bps Transmit
56. ts as if an ATZ command were issued amp Fn Load Factory Settings n 0 None MINIMODEM USB Description NOTE See also the Z command Command Values Default Description amp FO Load factory settings as active configuration amp Gn V 22bis Guard Tone Control n 0 1 or 2 0 amp G0 Disable guard tone amp G1 Set guard tone to 550 Hz amp G2 Set guard tone to 1800 Hz NOTE The amp G command is not used in North America Command Values Default Description Command Values Defaults Description amp Jn Auxiliary Relay Control n 0 0 amp JO The auxiliary relay is never closed amp l Not supported responds ERROR amp Kn Flow Control Selection n 0 3 or4 3 amp KO Disable flow control amp K3 Enable CTS RTS hardware flow control Command Values Defaults Description Command Values Default Description amp K4 amp Mn n 0 amp MO amp MI amp Qn MINIMODEM USB Enable XON XOFF software flow control Communications Mode Asynchronous mode Not supported responds ERROR Asynchronous Communications Mode n 0 5 6 8 or 9 5 amp Q0 amp Q5 amp Q6 amp Q8 NO Error control with data buffering Same as N3 Asynchronous with data buffering Same as NO MNP error control mode If MNP error control is not established the modem falls back according to the setting in S36 MINIMODEM USB Command
57. ts for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada MINIMODEM USB FCC REQUIREMENTS FOR TELEPHONE LINE EQUIPMENT The Federal Communications Commission FCC has established rules which permit this device to be directly connected to the telephone network with standardized jacks This equipment should not be used on party lines or coin lines um no If this device is malfunctioning it may also be causing harm to the telephone network this device should be disconnected until the source of the problem can be determined and until the repair has been made If this is not done the telephone company may temporarily disconnect service oo If you have problems with your telephone equipment after installing this device disconnect this device from the line to see if it is causing the problem If it is contact your supplier or an authorized agent 4 The telephone company may make changes in its technical operations and procedures If any such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of the changes MINIMODEM USB 5 n If the telephone company
58. tures ieee ek bo eo SS eae aR 29 AD MD AGA O re ed oS ERE RREETSECRG 30 42 2 PAX ein rte Seda ex PUR UCET GS deep 31 4 9 CONNECUONS eios red eS REESE RC ERE E 33 4 3 1 Connecting to the Computer USB 33 4 3 2 Connecting to the Telephone Line LINES ia EE 34 4 3 3 Connecting to a Telephone Set PHONES nica dc 34 4 3 4 Surge Protectors and Lightning 35 4 4 Front Panel elles 35 5 AT Commands S Registers and Result Codes 37 B 1 AT GCommands 56 0 60200 e cess i 37 5 2 AT Command Summaty 4 40 5 3 S Registers osse oc RR edes 68 5 4 Result Codes o oooooooooomo eee 73 6 Remote Configuration sese 77 6 1 Introduction oo oooooooooomoooooo 77 6 2 Basic Procedure 0000 c eee eee 77 MINIMODEM USB OS Setup sono x REG eR Mareen den 78 6 3 1 Changing the Setup Password 78 6 3 2 Changing the Remote Escape Character siii Wid ears ed 79 7 Troubleshooting eese 81 TA Introduct on Vencido 81 7 2 None of the Indicators Light 82 7 3 The Modem Does Not Respond to Commands k REB ERR e as 82 7 4 The Modem Dials But Cannot Connect 83 7 5 The Modem Disconnects While Online 87 7 6 The Modem Cannot Connect When AnSW InDg croci cra o ed 88 7 7 The Modem Doesn t Work with Caller ID 88 7 8 Fax and Data Software Can t Run at the Same TIME cada dr be ames is 89 Appendix A Regulatory
59. una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n MINIMODEM USB 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recep
60. ver it is more likely that the source of your problem lies elsewhere The following symptoms are typical of problems you might encounter None of the LEDs light when the modem is on The modem does not respond to commands The modem dials but is unable to make a connection The modem disconnects while online The modem cannot connect when answering The modem doesn t work with Caller ID Fax and data software can t run at the same time MINIMODEM USB If you experience problems please check the following possibilities before calling Black Box Technical Support 7 2 None of the Indicators Light When you plug in the modem the Power LED should come on After the operating system detects and configures the modem the TR LED should come on e If the Power LED does not come on double check the cable connections e If the TR LED does not come on check to see that the software from the installation disk has been installed see Section 3 6 7 3 The Modem Does Not Respond to Commands Make sure you are issuing the modem commands from the data communications software either manually in terminal mode or automatically by configuring the software You cannot send commands to the modem from the DOS prompt Make sure you are in terminal mode in your data communications program then type AT and press MINIMODEM USB ENTER If you get an OK response your connections are good and the problem likely is

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