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AVG Rescue CD User Manual

1. Drive select a drive letter to which you want the shared resource to be mounted or select a drive letter you want to dismount Folder type full path to the shared resource folder Also in some cases authentication may be needed for access in that case fill in the Username and Password fields Note In case your network is domain based you may need to specify the username in the following format Yourdomain YourUserName Working buttons Clear click this button to clear the content of all fields e Mount Unmount click this button to process the selected choice and assign unassign a drive letter of the shared resource Cancel closes the dialog 6 4 AVG Registry editor AVG Registry Editor is an advanced tool for viewing and changing settings in your system registry that contains sensitive information about how the computer runs The registry can be defined as a database of windows configuration information organized in a tree format The tool is intended mainly for advanced users who are able not only to edit but also safely restore the registry in case of accidental misuse www grisoft com We strongly suggest not to edit the registry unless it is absolutely necessary By changing the registry in an incorrect way your computer may not function properly During the AVG Rescue CD startup chosen registry entries of all local systems are loaded into temporary storage and then made available by u
2. GRiSOFT El Computer Management BAX Action View Window Help are Y ma ORGGAMES E Computer s Disk drives a Display adapters d DVD CD ROM drives Sy IDE ATA ATAPI controllers x Keyboards x Mice and other pointing devices Removable Storage e Monitors Disk Defragmenter E Network adapters Disk Management E Ports COM amp LPT da Services and Applications Processors SCSI and RAID controllers VAX3475 SCSI Controller 8 Sound video and game controllers M System devices Universal Serial Bus controllers Computer Management Local lis System Tools 0 Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts JS Device Manager Storage 25 20 0200 Once you have the correct drivers you need to add them to the ISO image To do so click on this button lt a and choose the TXTSETUP OEM file of the requested driver If the TXTSETUP OEM file is shared for more operating systems you may see a dialog asking for OS selection See the sample below OEM controller setup SCSI RAID SATA Select controller driver For Windows XP 32bits E RocketRAID 152x SATA Controller For Windows 2000 Gi RocketRAID 152x SATA Controller For Windows XP E RocketRAID 152x SATA Controller For Windows 2003 SI RocketRAID 152x SATA Controller For Windows x64 caa If so always select Windows XP x86 32bit drivers and press the OK button Once the driver fil
3. The version of AVG that is distributed on the AVG Rescue CD offers a limited number of functions compared to the full standalone Professional version for regular operating systems You can only use the basic testing interface which allows access to updates computer system testing for viruses or malware and elementary configuration AVG is able to look for threats on various drives and in the registry entries as well Also you can run additional AVG Rescue CD tools chapter 6 from this interface AVG Command Line freeCommander Map Network Drive AVG Ping AVG Registry Editor AVG IP Config AVG Scan Disk and AVG Notepad Note When you close the main AVG Test Center dialog window your computer will be restarted Test Center Rescue CD AVG Rescue CD E mi xj Program Tests Results Tools Service Information AVG 1 Scan Computer Rescue CD OS Scans all hard drives on your computer If a virus is found AVG pr 9 will remove it or provide you with step by step instructions for C BO its removal ANG Help A Mo Scan Selected Areas Scans folders floppy disks CDs optical disks hard drives or freeCommander other targets which you can select before start scanning Se Map network drive El Notepad _z gt Check for Updates a Opens the AVG Update dialog gr Registry Editor E e Scan disk E Ping IP Config For Help press F1 17 5 432 268 17 14 658 2356
4. To update files in the web directory by using files located in the source directory that were changed since 20 2 2006 enter the following syntax xcopy source Web d 20 02 06 To update files in the web directory ignoring the date use this syntax xcopy source Web u General advice instead of putting a specific file name as a parameter you can use www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved in most cases standard substitutional characters called wildcards or and apply command to more files Batch file example echo off REM This is a simple batch file example REM Creates a directory named Soubory on c disk If not exist c soubory md c soubory REM Removes attribute settings read only for all txt files in the current directory attrib R txt REM Copies all txt files to the c soubory folder copy txt c soubory The batch commands need to be placed within the text file with bat extension like batch bat for example Once you execute the batch file all entered commands will be processed ERRORLEVEL is a system variable type that returns an error code of last command used Any non zero value usually indicates an error It is also possible to use an existing batch bat or cmd but keep in mind that it may not be 100 compatible with AVG Command Line Therefore please always verify before runni
5. GRiSOI E Copyright GRISOFT s r o All rights reserved AVG Rescue CD for Windows User Manual Document revision 75 9 1 6 2007 Copyright GRISOFT s r o All rights reserved This product contains Windows software licensed from Microsoft Corporation and or MS Affiliate s The Microsoft Windows Preinstallation Environment software included with this software may be used for boot diagnostic setup restoration installation configuration test or disaster recovery purposes only This software contains a security feature that will cause end user s system to reboot without prior notification to the end user after 24 hours of continuous use This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright c 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecek ics muni cz gt This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product contains freeCommander software Copyright c 2004 Marek Jasinski All other trademarks are the property of their respective owners www grisoft com Contents GRiSOFT Copyright GRISOFT s r o All rights reserved 1 Introduction M 4 1 1 Notice to USGES ts 4 1 2 Basic descripti
6. y Located In the right part are values corresponding to the selected key These values can be changed by double clicking on the selected value or by selecting Edit Change from the upper menu Values can be deleted by pressing the DEL button or by clicking the Edit Delete upper menu item Adding values or keys is possible through the Edit New upper menu item followed by choosing the requested value type or key If you want to copy the name of the selected key to the clipboard you can do so by choosing Edit Copy key name from the upper menu If for some reason you need to add an existing registry hive registry database located in different part of the hard drive you can do so by clicking on User Loaded Registry Files and then selecting the File Load Hive from the upper menu The requested registry hive file will be loaded You can load more hives by repeating the whole process You can only import complete hive files importing reg or similar GRISOFT Copyright GRISOFT s r o All rights reserved www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved export files is not supported Successfully loaded hives can be viewed and edited in the same way as any other registry entry Note that every change done will be immediately saved to the particular hive file To unload the hive file choose the database and from the File menu select Unload Hive item ff Untitled Avg Registry Editor
7. magiciso com tutorials miso burnwin htm If none of the above mentioned guides will help you with burning the ISO image you can either consult your burning software user manual or visit the appropriate software manufacturer s web site for more information We include a list of common burning software developers and their web site URLs and links to support pages Company Software Company web site Support Ahead Nero Burning Rom http www ahead de Click here Roxio Easy Media Creator http www roxio com Click here Roxio WinOnCD http www roxio com Click here www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved Alcohol software Alcohol 120 http www alcohol soft Click here com MagicISO Inc MagicISO Maker http www magiciso com Click here 2 5 When should the AVG Rescue CD be used The AVG Rescue CD should only be used in cases where the user suspects that the computer is not working correctly i e the computer repeatedly shows certain non standard behavior or displays various error messages This includes but is not limited to for example The computer cannot start boot up in the normal way The computer can be started but a viral infection or similar threat was not removable even after system restart The computer repeatedly shows non standard behavior freezes self restarts etc Of course the AVG Rescue CD is not a uni
8. 1 29 2007 6 29PM The Basic Test Center interface offers three main buttons Scan Computer will run a complete computer test Scan Selected Areas will run a selected areas test Check for Updates will allow you to update the AVG virus definitions Additionally you will find in the Basic Test Center interface the following shortcut links chapter 6 AVG Rescue CD tools in the left menu www grisoft com 4 1 Menu Program Export list to file Accessible through the upper menu Program Export list to file or by pressing CTRL S keyboard shortcut This function allows the user to save the currently displayed list of information to a plain TXT file or different file type such as CSV TAB PRN HTML file type The saved information may be useful for further examination Be sure to save the file to a removable device or to your hard drive if your drive is stable 4 2 Menu Program Exit AVG Rescue CD This shortcut button closes the AVG Test Center application and restarts your computer Alternatively you can use Alt F4 keyboard shortcut to execute this action 4 3 Menu Tests This menu offers a list of all available tests and test settings You can find more information about testing in chapter 5 Tests overview 4 4 Menu Results Test Results The Test Results shortcut button provides an overview of recently run tests and their results You can further review detailed test result information for any list
9. To successfully burn the ISO image file you can use your favorite burning software or download a free one for example CDBurnerXP Pro www cdburnerxp se but several other choices also exist including free trial versions of most famous commercial burning software Below you will find more detailed information on how to use different software products to burn the ISO image GRiSOFT www grisoft com Copyright GRISOFT s r o All rights reserved a Ahead Nero burning ROM Nero Burning ROM is a commercial burning tool that can be used for burning ISO images More information about this program can be found on the Ahead Software Web site at http www nero com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start Nero Burning ROM from the Nero program folder in the start menu iii New Compilation wizard should start If not select File New from the upper menu iv Select CD ROM ISO should be marked as default and click Open button located on the bottom of the dialog CD Y Info Multisession iso Label Dates Misc Bum New Multisession Cancel Start Multisession disc C Continue Multisession disc Nero Express C No Multisession Options Audo CD Refresh compilation when importing session IV Replace files in compilation el C Archive bit set Mixed Mode CD dada eiii changed File content changed la 4 Cc S a Remove deleted files f
10. before changing any BIOS settings Note We are unfortunately unable to cover every single eventuality that may occur and how to solve it Mainly because so many different motherboards and BIOS manufacturers exist Therefore please always consult your motherboard user manual first where you can find more information about how to boot operating system from a portable device CD www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved 2 8 AVG Rescue CD Update Wizard The Update Wizard will guide you through the AVG updating process and setting for network access a Welcome Welcome to the AVG Rescue CD Update J AVG Wizard The AVG Rescue CD Update Wizard will guide you through the process of initializing an AVG Rescue CD environment The AVG Rescue CD enables you to scan and clean files on your computer from bootable CD This is often necessary when removing viruses on computers which have sharing violations or insufficent user access rights lt is also useful when your computer s system areas have become infected Deutsch German Cestina Czech Cancel Finish In the first dialog choose your language and click the Next button www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved b AVG Rescue CD update selection AYG Rescue CD Update Wizard E 321 xl AVG Rescue CD Update Selection Select the type of update From Local Machine AVG Settings C Fro
11. from some other source You will need drivers that are compatible with MS Windows XP 32bit x86 Once you have the drivers extract them to a local folder on your hard drive The file structure must not be changed An example of such archive C ADAPTEC TXTSETUP OEM C ADAPTEC WINXP32 ADPU320 SYS C ADAPTEC WINXP32 ADPU320 INF C ADAPTEC WINXP32 ADPU320 CAT C ADAPTEC WINXP64 ADPU640 SYS C ADAPTEC WINXP64 ADPU640 INF C ADAPTEC WINXP64 ADPU640 CAT C ADAPTEC WINXP64 ADP64U DLL C ADAPTEC WIN2000 ADPU320W2 INF C ADAPTEC WIN2000 ADPU320W2 SYS C ADAPTEC WIN2000 ADPU320W2 CAT The most important file is TXTSETUP OEM that is part of any SCSI RAID or SATA driver It contains all important information about the driver and will be needed for correct AVG Rescue CD boot with the new driver If you are unsure about the device name you can simply navigate to the Windows Device Manager and find it there Note This procedure applies only if you are operating on a MS Windows XP 32bit system and if you are are going to use AVG Rescue CD on the same computer To open Windows Device Manager click the Windows Start right click My Computer and select Manage In the new dialog select Device Manager from the System Tools branch In the right part of the screen navigate to the SCSI and RAID controllers item Here you will find a list of available SCSI compatible adapters www grisoft com Copyright GRISOFT s r o All rights reserved
12. name and A word or phrase in the file To the first one type in inf and to the second one type in the file name of your driver Once ready press the Search button You should experience some results lt Search Results Bole File Edit View Favorites Tools Help Q tack QJ d ya Search lig Folders E Address E Search Results i iv Go Search Companion X Name In Folder A oemD inf C WINDOW S inf Search by any or allof A the criteria below All or part of the file name inf A word or phrase in the File Rtnicxp sys iv From the result dialog box select all files found and copy them to a separate directory different from the one you placed the previous driver file into or just note down the name of the file Note If there are no results listed make sure you typed in the name of the driver file correctly or try to use only part of the driver name You can repeat the process for all other files that you found via the Driver file details dialog if necessary but usually one driver uses only one inf file Once you have finished searching for the appropriate files go back to the AVG Rescue CD creator application and continue with the ISO file compilation More can be found in the chapter 2 3 www grisoft com 3 After Startup After successful startup of the AVG Rescue CD AVG should be automatically started As AVG Rescue CD is built on a specific Windows
13. platform a low screen resolution is used by default to avoid graphics adapters compatibility issues If you experience difficulties using application with the default screen resolution you may change it by navigating to the upper menu Tools and selecting Screen Resolution item A new dialog will appear P Avg Screen Res x Screen resolutions Current goo x 600 16 bit Available S c The Current section shows the actual screen resolution the Available section allows you to choose from modes supported by your graphics adapter Although you may be able to select a very high resolution as well we strongly recommend that you stick to regular 800x600 or 1024x768 screen resolutions Warning We strongly recommend that you consult your monitor user guide and check whether your monitor is able to handle the chosen screen resolution The main reason is that in case of some older monitor types selecting a very high screen resolution may cause a device malfunction in rare cases If you accidentally select a resolution that is higher than your VGA adapter can handle and the display will become corrupted or unreadable simply wait five seconds AVG Rescue CD will automatically change the resolution back to the default value To confirm your change click the Apply button The screen resolution will then change and button name will change to OK If the screen looks according to your needs press the OK button to finally co
14. pressing CTRL H shortcut key Within this section you can find a summary of important events that occurred during AVG operation Event History Log records the following types of events Information about updates of AVG Test start end or stop including automatically performed tests Events connected with virus detection by scanning including occurrence location Other important events Pressing the Export history button will allow you to save the history log in XML format All records can be deleted by clicking the Delete history button 4 8 Menu Service Language selection Accessible through the upper menu Service Language selection or by pressing the CTRL L shortcut key This option allows you to select the language you want to use 4 9 Menu Information Program Information Contacts The Program Information Contacts shortcut button opens a new dialog window containing the current AVG Program information contact information The information is divided onto several tabs where you can find information about program version your system information license agreement and contact details 4 10 Menu Information AVG Help Help Topics The AVG Help menu item launches a new window with structured quick help for the AVG Rescue CD The Help Topics menu item launches a new dialog with help topics www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved 5 Tests Overview In the AVG editio
15. progress in case of virus detection and its treatment is the same as with the Complete test a Selected Areas Test configuration and launch The configuration dialog of the Selected Areas Test can be opened from the main menu by selecting the Se ected areas test settings item The test configuration itself is very similar to the Complete test configuration see chapter 5 1 Complete test b Selected Areas Test Launch and Progress The Selected Areas Test can be launched from the Basic Testing Interface via the Selected Areas Test quick link This choice opens a new Selected Areas dialog with the navigation tree representing your local disk and network neighborhood within this tree you can specify the locations that should be scanned Once the locations to be scanned are defined the Scan Selected Areas button activates and you can press it to confirm your selection and start the test You can also Pause Continue or Stop the test here by pressing the corresponding buttons C Selected Areas Test Results If a suspect file is detected during the test run you will be informed about it with a warning window exactly the same as in chapter 5 1 Complete test 5 3 System areas test Accessible through the upper menu Tests Scan system areas The System areas test will scan all system areas of your computer and will detect and possibly heal or remove any threat found To run the Selected areas test select Scan system areas fr
16. www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved is always optimized to run on computers with 128 MB of RAM memory and higher Basically it means that AVG Rescue CD will after boot up need to create a temporary AVG_Rescue_Temp folder with approximately 25 MB on the hard drive once you manage to repair your system and boot it up you can delete this temporary folder Downloadable version of AVG Rescue CD This version can be created for both computers with less than 256 MB of RAM memory and computers with 256 MB or higher RAM memory In the second case AVG Rescue CD will create a 64 MB virtual RAM disk for storing temporary files Note If you have only standalone AVG Rescue CD you can still create an optimized version for computers with 256 MB or more RAM memory On each AVG Rescue CD is also distributed the RAR archive and AVG Rescue CD creator utility located in the subdirectory PROGRAMS MAKECD MakeCD exe so you can easily proceed to create an additional AVG Rescue CD by following the steps in chapter 2 3 2 3 How to download and create the AVG Rescue CD To successfully create the AVG Rescue CD you will need to follow the steps below a If you have not done so yet buy a license for AVG Rescue CD from www grisoft com or from your local AVG distributor You should receive the license file avgelc dat via e mail b Download the RAR archive with the AVG Rescue CD file structure available
17. AVG Rescue CD can be used for recovering most Microsoft Windows XP and Windows Server 2003 operating systems including the 64bit versions It is necessary that the computer s BIOS will allow direct booting from the CD DVD for correct CD DVD startup and also that the computer has at least 128 MB of RAM memory installed 256 MB RAM is highly recommended Finally a CD ROM DVD ROM or compatible device must be installed in the computer www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved 2 Installation and Startup 2 1 How to obtain the AVG Rescue CD and license file You can acquire the AVG Rescue CD either from your local AVG software distributor or by downloading it as a RAR archive creating and ISO image afterwards and then burning it to CD yourself Note If you have obtained a regular AVG Rescue CD from your local AVG distributor or any other way you may want to check Grisoft s website for potential updates The distributed AVG Rescue CD does not contain a license number To obtain the license number contact your AVG distributor or use the contact information registration form available on the www grisoft com website After the registration process you will receive your license file by e mail avgelc dat Then you have two options how to proceed a Create a brand new AVG Rescue CD by using the AVG Rescue CD Creator utility and using the new license file see chapter 2 3 How to download and cr
18. E nml xj Program Tests Results Tools Service Information Result Infection Path AVG Rescue CD AVG Help SE Command Line freeCommander gt lt Map network drive Scanned objects 1778 Infected objects 0 Pause Ho virus found St EL Notepad x C Program Files Windows NT PinballS OLIND55 w AV Olmin16s For Help press F1 17 5 417 268 12 6 453 2103 9 21 2006 2 34 PM You can Pause Continue or Stop the test here by pressing the corresponding buttons Complete test Results If a virus was identified during scanning you will be immediately informed about it by the Virus Detected dialog which will inform you about the detected infected file and its location By selecting the Do not show this dialog again scan files without interruption option you confirm that you do not wish to be informed about further scanning results until the test is completed The Virus Detected dialog provides the following control buttons O Ignore press to ignore the virus detected announcement and continue scanning o Info under regular circumstances this button launches the on line virus encyclopedia where you can find information on the detected virus This function is disabled in AVG Rescue CD interface because of security purposes o Heal allows you to heal the infected object if a cure for this kind of infection is available o Move to vault moves the infecte
19. F Sy CD Extra Disc Creator olders Ej Desktop 4 Backup Projects E My Network Places Sind Burn From Disc Image File 3i EY My Documents 3 ni gj Recycle Bi S33 Disc and Device Utility 8 Recycle Bin lt gt A Make a Disc Label www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved iii Locate the ISO file and click Open A new dialog will show up Roxio Creator Classic Burn Setup iv v D HL DT ST DVDRAM GS A 4167B DL10 Single session CD RW ultra high speed AYGRESCUECD 1 CD RW ultra high s Save disc image File C Documents and Settings 4dministratoriMy Documents Image c2d Burn Options Help Cancel iv Click Burn Options if you want to choose additional burning options and then click OK to start the burning process c WinOnCD 6 0 Originally a commercial software Nowadays distributed as a free edition also For more information about the software visit the Roxio web site http www roxio com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start WinOnCd 6 0 from its usual location at Start Menu Programs Roxio WinOnCD 6 Power Edition WinOnCD 6 Power Edition From the Wizard menu select the option Load file www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved More WinOnCD 6 offers many exciting features to create Cancel X dis p one of the main to proce
20. File Edit View Help ini C_drive ID y User Loaded Registry Files system 3 ControlSet001 C MeuntedDevices Ey Select 4 0 Setup AllowStart y Pid WPA gt 7 Example screenshot loaded software registry hive from a different hard drive location To export a selected branch to a reg file click File menu and select Export choose a file name and confirm your choice by pressing Save button Registry files are saved with reg extension 6 5 AVG Ping AVG Ping is a utility for verifying your Internet connection directly from the AVG Rescue CD environment or for verifying the availability of a remote server station It is basically a diagnostic utility based on TCP IP which sends so called ICMP packets to a given IP address or domain name www grisoft com V AYG Ping E iol xl Server mmEETIM ET 1 Retries 4 Pinging to www grisoft com 193 85 103 12 2 01 Reply from 193 86 103 12 bytes 32 time 5 ms TTL 58 02 Reply from 193 86 103 12 bytes 32 time 5 ms TTL 58 9 03 Reply from 193 85 103 12 bytes 32 time 2 ms TTL 58 9 04 Reply from 193 85 103 12 bytes 32 time 2 ms TTL 58 Finished ri Ping min 2ms IP address 193 86 103 12 Ping max 5ms It can also lookup a DNS name and display it as an IP address Use Server field to enter the computer DNS or IP address you want to verify f
21. ange the directory to directory CHDIR Directory Will change the directory to directory CHDIR C Changes to C drive C Clears the console screen Copies one or more files to another location copy c c temp Copies all files from the root drive c to the Temp directory located on the C drive Copy help txt c temp Copies file help txt to the Temp directory located on the C drive www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved DATE Displays or sets the date Without parameters will display the current date setting and prompt for a change DEL Deletes one or more files ERASE del c temp Deletes all files located in the C TEMP directory Erase file txt Erases file named file txt DIR Displays a list of files and subdirectories in a directory Dir P Pauses after each screen full of information Dir S Displays files in specified directory and all subdirectories Dir W Uses wide list format Dir B Uses bare format no heading information or summary ECHO Enables or disables displaying of text on the current terminal device Echo on Causes all subsequent commands in a batch file to be displayed on the terminal device before they are executed Echo off Reverses the effect of a previous ECHO ON ECHO is OFF by default The ECHO OFF command can be prevented from displaying by preceding it with an sign Echo message Displays message in the current window EXIT Terminates the curre
22. ate the driver for this device If the device fails after updating the driver roll e Bock Diyes back to the previously installed driver To uninstall the driver Advanced Select the Driver tab and click the Driver Details button In the Driver files section you will see a list of files and their locations Driver File Details Hai Realtek RTL8153 8110 Family Gigabit Ethernet NIC Driver files INDOWS system321DRIVERSAtnicp Navigate to the mentioned locations and copy all files to a separate folder or just note down the file name and location d Now you need the inf file You can find it in the c Windows Inf location where c Y is your system drive and Windows is your Windows installation directory There are several inf files in this directory so you need to find the one that contains the driver file name that you found in the previous step in our case Rtnicxp sys The easiest way to search for the inf file is to press the Windows Start button select Run and type in www grisoft com GRiSO E Copyright GRISOFT s r o All rights reserved e f GRiSOFT Copyright GRISOFT s r o All rights reserved c windows inf Assuming that this is your windows location and system drive Confirm your choice by pressing Enter A new dialog will appear press F3 to open the search panel and if asked select All files and folder There should be two fields All or part of the file
23. ation Note If you plan to update AVG from a USB Flash disk then it is necessary to connect the device before you start your computer and run the AVG Rescue CD www grisoft com Copyright GRISOFT s r o All rights reserved GRISOFT From Internet If your computer is connected to the Internet by LAN local area network or by a cable modem and AVG Rescue CD was able to detect your network interface card you can try to use this option to download update files directly from the Internet In the next step you can choose additional proxy settings if your Internet provider requires them for connection AYG Rescue CD Update Wizard E 31 xl Internet Proxy Settings Type the proxy address or select one of predefined cr rj Note All the predefined proxy settings were found on the local machine You can use one of the predefined values or type your own setting in the form server port e g 192 168 5 45 80 el lt lt Back Cancel Finish The AVG Rescue CD will try to search your computer for existing proxy settings In any are found they will be listed in the box of predefined settings If none of the listed settings are correct you can manually enter the address and port number of your desired proxy server For example 192 168 5 45 80 Or Username Password 192 168 5 45 80 if username and password are needed for logging to the Proxy server If it is not necessary to set up a proxy
24. cccccceccccceceeceeceeaseeeeeeceeaeeceecneneecnenececeaneeaeeassauaneaeeeneusecneaneeneanes 59 6 8 AVG IP Conflg niu Eu EM ERE Ure 60 7 FAQ and Technical Support visitara 62 www grisoft com GRisol 7 Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved 1 Introduction This User Manual AVG Rescue CD for Windows contains a complete overview of the usage and features provided by the AVG Rescue CD 1 1 Notice to users We strongly recommend that only well experienced computer users with advanced computer knowledge use the AVG Rescue CD The AVG Rescue CD is distributed as a bootable device that allows you to access operating system settings and all computer data Incorrect manipulation of the operating system or its resources may result in partial or even complete loss of system stability and functionality or important data loss If you decide to use the AVG Rescue CD first backup all your valuable data that resides inside your computer Ideally use some portable device for storing backups like CD DVD disk s diskette s USB Flash disk or similar external device 1 2 Basic description of the AVG Rescue CD The AVG Rescue CD is basically a portable variant of AVG based on the Windows PE platform It is distributed as a bootable CD intended for operating system recovery in such an event where the system cannot be loaded in the regular way for example due to substantial virus
25. d and a newer version is available you may see this dialog instead www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRISOFT AVG Rescue CD Creator new version tj A new version of AYG Rescue CD creator is available You can download this version From the link bellow Cop current version 2 0 0 0 new version 2 0 1 0 http Jvwww qrisoft comJ JAvgRescueCD downloads By clicking the underlined link you will open your default Internet browser window and be able to download the updated application By clicking the Y button you can view version history list of the AVG Rescue CD creator utility We always recommend to download the latest version If the application is up to date you will see this dialog AVG Rescue CD Images Available images http few qrisoft com AvaRescueCD downloads Release date cavg75red_20061 129 rar November 30 2006 16 13 92 063 864 OxDE755B8B Close when downloaded Cancel The dialog contains list of available images to download To download the image file double click it or press the Download button The download process will begin immediately after you confirm the download location Check the Close when downloaded checkbox if you prefer this dialog to be closed once the download process is finished Note If you experience any trouble with displaying the available AVG Rescue CD images make sure that yo
26. d object into the AVG Virus Vault and also removes it from its current location Because of some system restrictions you are not allowed to view the AVG Virus vault directly from the AVG that is located on the AVG Rescue CD To view all files in www grisoft com the AVG Virus vault you must use your local copy of AVG O Stop interrupts the currently run test AVG is able to analyze and detect executable applications and DLL libraries that could be potentially unwanted within the system Generally known as Potentially Unwanted Programs for example spyware adware If a Potentially Unwanted Program is found during testing you will be notified by the following dialog Potentially Unwanted Program Found E 21 xl amp Unwanted Program Object C spyware test B7BC1314 TrojanSimulator exe Mot A irus Test TrojanSimulator Do not show this dialog again scan files without interruption we Info fMoveloVaub Stop The dialog informs you about the detected Potentially Unwanted Program location By selecting the Do not show this dialog again scan files without interruption option you confirm that you do not wish to be informed about further scanning results until the test is completed The dialog offers several operating buttons you can use for further treatment of the suspicious file o Ignore ignores the AVG Resident Shield warning and allows you to continue working and also forbids acces
27. dd extensions Select P Default OK Cancel This dialog allows you to configure some of the test parameters Scanning properties in this section you can define the desired scanning method and functions to be applied during scanning by selecting them from a list File extensions specify whether the test should scan all files Scan all files or only all infectable files Scan all infectable files If you decide to scan all infectable files you can also define the specific file extensions Mark the Add extensions check box to activate the Select button that opens a new dialog Within this dialog you can see the list of file extensions and corresponding file types select those that should be scanned b Complete test Start The easiest way to run the Complete test is to press the Scan Computer button in the Basic Interface Also you can run the Complete test o in the Test Interface select from the top menu Tests Scan computer Complete test www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved c GRiSOFT Copyright GRISOFT s r o All rights reserved o in the AVG Test Center environment just press the F4 key Complete test Progress When the Complete test starts a new screen is displayed showing the progress and results of the test If suspect files are found you will see them in the main box of the screen Test Center Rescue CD AYG Rescue CD
28. e information on differences between these two versions please navigate to chapter 2 2 External drivers section As the Windows version on which AVG Rescue CD is built may not contain all network adapter drivers or their most current versions you may use this dialog to add your own network adapters drivers You www grisoft com Copyright GRISOFT s r o All rights reserved GRISOFT can also add any other device type drivers if needed Warning As AVG Rescue CD is built on the 32bit Windows XP SP2 US version make sure you always use the appropriate 32bit x86 drivers when adding new ones Otherwise AVG Rescue CD may become unstable If you experience any difficulties starting AVG Rescue CD with custom drivers included try to re create the ISO CD without these drivers and boot again If the problems persist and you cannot boot AVG Rescue CD the regular way please contact Grisoft technical support To find out how to recognize and add your Windows network drivers see chapter 2 9 Note Only plug and play enabled devices are supported Also keep in mind that adding the drivers does not guarantee that the hardware will work in the AVG Rescue CD environment Use the al and El buttons to add and remove files To remove or insert multiple files simply select them by using the mouse and pressing the appropriate button You can use DEL and INS keyboard buttons as well for deleting or adding files in the individual dia
29. eate the AVG Rescue CD b If you already have the AVG Rescue CD and you do not want to create a new one put the avgelc dat file onto some removable device such as a floppy disk USB flash disk hard drive etc restart the computer you are going to repair and boot from the AVG Rescue CD Note Make sure that the drive you will put the avgelc dat file on will be accessible from the computer on which you are booting with the AVG Rescue CD Once the AVG Rescue CD has started a notification dialog will be displayed asking for the path to the avgelc dat license file Note If you store the license file on a USB Flash disk or another USB compatible device it is essential that this device is already inserted and switched on before you start the AVG Rescue CD ideally even before you start the computer If you decide to download the RAR archive and burn the CD yourself visit this website address www grisoft com doc downloads to download the current version For specific instructions on how to proceed in this particular case see chapter 2 3 If you wish to learn more about standalone versus downloadable AVG Rescue CD versions please see chapter 2 2 2 2 Differences between downloadable and standalone AVG Rescue CD To ensure maximum compatibility with target computers AVG Rescue CD is distributed in two different variations Standalone AVG Rescue CD This CD can be obtained from your local AVG distributor or any other way and
30. ed or to learn more about the project types iii Locate the ISO file and click Open A new dialog will show up AwgRescueCD iso O Gy Ey File Edit View Project Options Record Help val m QM Intemet File View Track View E a Pyme a Back E i3 A 2 ES View Jz Goto e Control Panel Mame Size Type Nero Scout Documents and Settings File Folder H Shared Documents Program Files File Folder 43 3 5 Floppy A RECYCLER File Folder d a DISK c C ICjRescueCD File Folder Y CD Drive D O smayat File Folder Ais de DVD Drive E System Volume Information File Folder ES a My Network Places erent File Falder h E My Documents x af 2m A Disc Image gt X E Tracks f E i f Record v Track Session Job Mode Flags Disc Image 01 Iso Image file 1 1 01 CD ROM NJA n T 18 63 74 175 MB Time 19 59 45 Y iv Click Record tab where you can choose also additional burning options and then click the yellow Record fire icon button located at the right bottom corner to start the burning process www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved AvgRescueCD iso gt File Edit View Project Options Record Help dy ES Y lu 4M Internet File View Track View E Q E cre i 2 Back E A z v View Jr Goto E g Control Panel Name Size Type 2 Nero Sc
31. ed test using the operating buttons in the bottom section of the Test result dialog window The Content button opens an overview of detailed test result information for the selected test one or more tabs will be visible Results overview contains general summary and test statistics Viruses found contains general scanning information and possibly also a list of viruses found including their result virus specification location and status Spyware found contains a list of spyware malware found during the testing process including their location result malware specification and status You can use the Delete file button to remove the selected infection s from their location 4 5 Menu Tools This menu contains a list of all available external AVG Rescue CD Tools You will find a more detailed description of all shortcut links in chapter 6 AVG Rescue CD tools 4 6 Menu Service Check for updates Accessible through the upper menu Service Check for updates The Check for updates item launches the automatic Update wizard which will guide www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved you through the update process for AVG For further information on update possibilities refer to chapter 2 8 AVG Rescue CD Update Wizard 4 7 Menu Service Event history log Accessible through the upper menu Service Event History Log or by
32. es ul Set windir c win Sets the variable Windir to c Nwin value SHIFT Used in a batch file to remove one parameter from the head of the list so parameter 2 becomes parameter 1 and so on It has no effect if called from the command line START Starts a separate window to run a specified program or command start mybatch bat www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved SUBST Enables you to assign a path to a drive letter and to create a virtual drive subst h c folder Creates a virtual disk h that will contain all files and folders located under c folder subst h d Removes the virtual drive h SYSINFO Used without parameter the command displays current computer system information about the CPU and Memory TIME Displays or sets the system time Sets the window title for the AVG Rescue CD CMI window TITLE This is a changed title Copies file content to the console device or elsewhere if redirected No check is made that the file is readable text Type file txt Displays file txt content Displays file information usually version copyright language etc if available Works mostly with exe dll file types Used without parameter displays the version of the AVG Rescue CD CMI that you are running Ver notepad exe Displays notepad exe file information Displays the disk volume label and serial number if they exist Copies files and complete directory trees Examples of usage
33. es repeat the steps c to d for all the available network cards www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved tel Computer Management m Fie Action view Window e BH Tas oy mj Computer Management Local i System Tools Event Viewer Shared Folders 2 Local Users and Groups Performance Logs and Alerts am Device Manager y Storage Removable Storage Disk Defragmenter Disk Management da Services and Applications s4 ORGGAMES lt rar rrr E Display adapters 2 DVD CD ROM drives 3 IDE ATA ATAPI controllers Mice and other pointing devices BB Network adapters EY Ports COM amp LPT 8f8 Processors de SCSI and RAID controllers e Sound video and game controllers System devices Universal Serial Bus controllers C Right click the chosen network adapter and select Properties A new dialog similar to the sample one will appear GRisol 7 Copyright GRISOFT s r o All rights reserved www grisoft com Realtek RTL8169 8110 Family Gigabit Ethernet NIC P pr General Advanced Driver Details Resources Power Management Ha Realtek RTL8169 8110 Family Gigabit Ethernet NIC Driver Provider Realtek Semiconductor Corp Driver Date 20 6 2006 Driver Version 5 641 209 2006 Digital Signer Microsoft Windows Hardware Compatibility Publ Driver Details To view details about the driver files Update Driver To upd
34. es are inserted you can view the driver details by placing your mouse cursor over the file name You can use this feature to check if the drivers were inserted properly Also you can use the Bl and Sl buttons to add and remove files if necessary To remove or insert multiple files simply select them by using the mouse and pressing the appropriate button You can use DEL and INS keyboard buttons as well for deleting or adding files in the individual dialog fields Files can also be dragged directly to the appropriate fields by using www grisoft com Copyright GRISOFT s r o All rights reserved drag amp drop Windows functionality for example from the Windows Explorer dialog window External directory structure section If you need to use your own tools utilities or some third party software during the recovery process you can include them on the ISO CD as well Simply click this button a and choose the folder where your tools reside All files and sub folders from the selected directory will be placed into External directory on the CD Please keep in mind the size of the media that you will use for burning the ISO image later You will require adequate disk space for the ISO creation if you add some space consuming applications If the size of the created ISO file is bigger than 700 MB CD R you can burn AVG Rescue CD to DVD R disc 4 7 GB capacity or more Note Due to security and stability reas
35. from www grisoft com doc downloads URL section AVG Rescue CD You can skip this step if you prefer to use AVG Rescue CD Creator for RAR archive download see below www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved C Download the AVG Rescue CD creator MakeCD exe utility to be able to create a proper ISO image file from the downloaded RAR archive This utility can also be obtained from www grisoft com doc downloads website d Run the AVG Rescue CD creator utility and follow these simple steps below Cy AVG Rescue CD Creator o Step 1 Select the folder where AYG Rescue CD compressed rar file is placed Culisolawg 5red_070415463 rar B CRC Checksum Ox34BS0B9C v P Step 2 Select the Folder where license File avgelc dat is placed Ciisolavgele 30 11 2007 dat Ce Step 3 Select an empty output Folder For ISO image file Cuisolburnable Create ISO Cancel i You can either use your downloaded RAR archive by clicking the first a button and selecting the appropriate file or simply download the latest one directly from the AVG Rescue CD creator utility We always recommend downloading the newest image if available To download the latest RAR archive or to check whether your previously downloaded archive or AVG Rescue CD creator is up to date press the 11 button A new dialog will come up If your version of AVG Rescue CD creator utility is ol
36. he settings then you do not have to follow the guidelines for downloading offline update files In such cases updating is possible directly from the Internet after the AVG Rescue CD has been started Windows PE is based on MS Windows XP SP2 operating system and may not support most current drivers of the newest network cards If you own a network card that is not supported by MS Windows XP SP2 it is most likely that a network connection will not be possible to setup www grisoft com If you are not sure if your Internet connection will be available we recommend that you prepare the offline update files by following the simple steps below Offline preparation of update files Update files can be downloaded separately from the Grisoft website section Downloads Products AVG Rescue CD The update files will be available for the most current ISO file as well as for some recent versions We always recommend using the latest version of the ISO file as well the latest update files Nevertheless if you cannot create or obtain the newest ISO file download only updates that reflects your AVG Rescue CD version Individual versions can be distinguished by the specific CD DVD label or by their checksum in case of downloadable RAR archives The checksum can be calculated in the AVG Rescue CD creator application see chapter 2 3 for more details Tip The media label can be found by inserting the CD DVD with AVG Rescue CD to you
37. iles or directories Wiping is a term used to describe the process of shredding the contents of a file and its disk space It is impossible to restore any data that has been properly wiped Useful for removing files with sensitive private content You can choose the number of overwrite runs the more runs the more securely the chosen content will be removed but also the more time it will take to complete o Rename F2 will rename the current file or directory o Pack Alt F5 in special cases you may need to archive some files to a single pack freeCommander uses an integrated Zip system to pack your files Simply select the files or directories you want to archive and press AIt F5 o Unpack Alt F6 use this function to unpack a compatible zip file o Search Alt F7 opens a comprehensive search dialog box where you can select several options for searching for files or file contents c Menu Folder Contains a list of functions related to folders You can create new F7 set filter Ctrl F count folder size Alt F9 sort folders compare etc d Menu View You can optionally customize viewing options here for both columns panels e Menu Extras Contains shortcuts to settings dialogs and several useful tools o Favorite tools contains links to all AVG Rescue CD tools o Connect network drive F11 use this to map a network drive More information can be found in the chapter 6 3 Map network drive o Disc
38. infection Initially the AVG Rescue CD will load the temporary operating system Windows PE edition and run AVG which can be then used in the usual way for virus detection and removal In addition administration tools are available for advanced users The complete list of features can be found below 1 3 AVG Rescue CD key features The AVG Rescue CD offers the following key features Running of AVG from an alternative Windows environment Detection of threats located on drives and in the Windows system registry Possibility of updating AVG virus base from a local AVG installation hard drive directly through Internet enabled LAN or an external source flash drive etc AVG Command Line utility to execute various system operations freeCommander is an alternative to the standard windows file manager intended for more IT experienced users Map network drive utility to quickly and easily map a network drive AVG Registry editor tool for system registry processing AVG IP Config tool for managing network settings AVG Ping utility for testing the availability of network resources servers domains IP addresses AVG Scan Disk tool for analyzing and testing hard disk integrity with optional automatic error correction Simple AVG Notepad utility for saving notes editing system files etc www grisoft com Direct screen resolution change 1 4 Minimum requirements operating systems supported The
39. iscs For more information visit program web site http www cdburnerxp se Steps to create a CD from the ISO image 1 ii iii GRiSOFT Insert a blank CD in your CD RW drive Start CDBurner XP Pro from its usual location at Start Menu Programs CDBurnerXP Pro 3 CDBurnerXP Pro 3 New compilation dialog should come up Choose the first option as indicated on the screenshot below Copyright GRISOFT s r o All rights reserved www grisoft com New Compilation Click Here To Create a new Data CD RW Data DVD RW Yideo DYD or create and or burn an ISO image You can also erase a disc or convert an 150 image Cancel iv From the upper menu select File Write Disc Image from ISO File v In the new Write ISO Image dialog click Lisa button locate the AVG Rescue CD iso file and select Open amp Write ISO Image C Wescuec dM veRescueCD iso Select an ISO image to write 9 CirescuecdiAvgRescueCD iso Write Options Made2xA instead of Model CDR W Only Writing speed 24x 3600 kB s m Use Buffer Protection Burn Proof JustLink etc Finalize Disc No Further Writing Possible O 16 19 28 Buffer underrun protection activated o 16 20 49 ISO File AvgRescueCD iso Loaded Write Progress 0 Time Elapsed hh mm ss 00 00 00 vi Click Write Disc button to start the burning process www grisoft com GRiSO D Copy
40. log fields Files can also be dragged directly to the appropriate fields by using drag amp drop Windows functionality for example from the Windows Explorer dialog window In the first field insert only inf network driver files located in the C WINDOWS inf folder The inserted inf files will be on the ISO renamed to oemO inf oem1 inf etc Once the files are inserted you can view the driver details by placing your mouse cursor over the file name The displayed list of file names is only suggested one For more information on finding out the correct driver files please see chapter 2 9 To view the selected inf file content directly from the AVG Rescue CD al Creator click this icon In the second field insert the network driver files that reside in the C WINDOWS System32 Drivers folder In the third field insert the network driver files that reside in the C WINDOWS System32 folder if applicable All selected files will be included in the appropriate system folders during the ISO creation process Adding SCSI RAID or SATA drivers Should you require to add any RAID SCSI or SATA drivers that are www grisoft com Copyright GRISOFT s r o All rights reserved GRISOFT not part of the standard MS Windows XP 32bit edition i e are not recognized during AVG Rescue CD startup follow this procedure First you need to download the appropriate driver from your hardware manufacturer s website or get it
41. ly keeps sending request messages to the server until interrupted by user using CTRL PAUSE BREAK or CTRL C Ping n 2 www grisoft com Specifies the number of requests to be sent to the given server Default value is 4 Ping w 200 www grisoft com Specifies the time limit to wait for the server reply Indicated in milliseconds Default value is 4000 4 seconds www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved PROMPT PROMPT sets the command line prompt The string following the PROMPT command and the space immediately after appears at the beginning of the line when AVG Rescue CD CMI is waiting for input PROMPT q Sets the command line to equals sign PUSHD Enables you to store the name of a directory for use by the POPD command and immediately changes to the specified directory PUSHD c somedirectory POPD Switches to the directory stored by the PUSHD command REM A command line beginning REM followed by a space performs no action and can therefore be used as a comment in a batch file REM This is a note in the batch file and will not be displayed RENAME Renames a file or files REN Ren dok txt dok doc Renames file dok txt in the current Rename dok txt dok doc directory to file called dok doc R RMDIR Removes deletes an empty directory Rmdir c directory Deletes a directory directory on the C drive RD c directory SET Displays or changes the AVG Rescue CD CMI environment variabl
42. m Removable Media Note For update from USB flash disk the disk must be inserted before booting C From Internet C Do Not Update Note W e do not recommend to connect the computer to the network and make an Internet update Next gt Cancel Finish From the list of options choose your preferred method for updating o GRISOFT From Local Machine AVG Settings The AVG Rescue CD allows updating from the original AVG that was installed on the computer If you are sure that AVG was installed on the original system and was regularly updated then use this option for updating purposes Update wizard is able to search for all local installations of AVG and choose the most current one Note If you own only a basic version of the AVG i e without anti spyware component the update process will include only regular AVG components and anti virus database Anti spyware database will not be updated Therefore the detection of newer spyware malware threats will not be possible during scanning process In such case we recommend to update AVG Rescue CD from a removable media or the Internet if available From removable media If you have already downloaded the offline update files bin from the Grisoft web site and saved them to some external device which is already connected or inserted then you can use this option More information about preparation of update files can be found in the section 2 6 Before install
43. n for AVG Rescue CD the following predefined tests are available Complete test Selected areas test System areas test All tests can be started from the AVG Test Center You can change the test configuration according to your own needs However for less experienced computer users it is recommended to use the default test configuration 5 1 Complete test The Complete test will scan all hard drives of your computer and will detect and possibly heal or remove any virus found a Complete test Settings The Complete test can be used with either the default predefined configuration or you can also define your own test settings however this is only recommended to experienced users To edit the Complete test settings follow these steps o In the AVG Test Interface select from the top menu Tests Complete test settings to open the dialog window for elementary configuration of the Complete test www grisoft com Test Options Complete Test E E 31 xl m Test name and description Name Complete Test Description m Scanning parameters 3 Los Bisnes Select IV Scan files without interruption JV Automatically heal infected files m Scanning properties v Scan System Areas before the test starts v Detect Potentially Unwanted Programs and Spyware v Use heuristic Analysis v Scan inside archives m File extensions Scan all files C Scan all infectable files A
44. nfirm your change and close the dialog by selecting Cancel button Note If you choose a very high screen resolution you may experience slower responses from the user interface Therefore we strongly recommend using lower screen resolutions if possible As a next step we recommend to virus scan the computer by using the standard predefined test settings You can find more information about testing in this chapter 5 Tests overview There are several additional tools that can also be useful during the system recovery process However their usage is intended for advanced users only You can find a more detailed description in chapter 6 AVG Rescue CD tools www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved Note Depending upon your version of AVG Rescue CD there might be a temporary folder AVG_Rescue_Temp created during AVG Rescue CD startup Once you finish working with the AVG Rescue CD i e when you successfully boot up your repaired operating system you can freely delete this temporary folder and all its content AVG Rescue CD uses virtual RAM disk Z to access the temporary folder Do not change any content of the temporary folder or the Z drive This drive and folder must remain untouched otherwise AVG Rescue CD may not work properly www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved 4 AVG Rescue CD Test Center
45. ng that all commands and their parameters used in the batch are supported by AVG Command Line 6 2 freeCommander We recommend that only well experienced computer users with advanced computer knowledge use this program freeCommander is a dual panel file explorer similar to programs such as Total Commander It is slightly different from the standard Windows Explorer although it offers the same functions plus many additional features www grisoft com freeCommander for AYG Rescue CD c File Edit Folder View Extras Info ERREEN 10 x gt C DISK C CA Mi e aa M fm AVG Rescue Temp ES MSDOS SYS AVG Rescue Temp E MSDOS SYS O Config Msi NTDETECT COM Config Msi EINTDETECT COM 3 Documents and Settings esi ntldr Documents and Settings E ntldr Program Files E pagefile sys Program Files E pagefile sys RECYCLER RECYCLER RescueCD RescueCD E smazat 2 smazat 7 System Volume Information System Volume Information E virus test 7 virus test WINDOWS WINDOWS AUTOEXEC BAT AUTOEXEC BAT E AVG7OT DAT E AVG7QT DAT gt boot ini E boot ini E CONFIG SYS 5 CONFIG SYS ES 10 5YS fi 10 5YS 1 Object s selected O Bytes 7 24 2006 2 26 34 PM Free 664 h Dbject s selected O Bytes 7 24 2006 2 26 34 PM Free 664 cV m a Basic usage Selecting files or directories is almost the same as in Windows Explorer The only main difference is tha
46. nnnananannnnana nana na nana nana nana nanannr sess nn 38 4 3 Menu TESTS GM 38 4 4 Menu Results Test Results sssssssseee eme emm esee sessi emere nenas 38 ens u Mmorq 38 4 6 Menu Service Check for updates occccoccnccnncnnnnnnnnnnnnnnnnnnnn nr hinnehmen nennen 38 4 7 Menu Service 7 Event history I68 AAA rct ua te t eon 39 4 8 Menu Service Language selection ein ea c c Ra C c C RR 39 4 9 Menu Information Program Information Contacts c cccccccececeeceececeesaeeneeneenens 39 4 10 Menu Information AVG Help Help Topics cssesee mmm meme 39 Tests OVerVIGeW essa aus P E Ep REA RERVRARROESERNRRENSERRBRERSNERNRREREENSRSEREERSRUESSERNEESNENEABRERAAEMEREEEEER 40 Be Complete testeo rotor p c Er lc M DR ML D pM EDI OP MEE 40 5 2 Selected Areas Test ccccccccccacceccccceceecceeceeeeeceucaeceeeaenaeeaeeaeeaseaseneaeeaeeaeenaeagegenenegs 44 5 3 System dreds test cete b n nx M eR E Ri are Pia viis Cup Ex A 44 AVG Rescue CD TOOIS cuna 45 6 1 AVG Command ic 45 www grisoft com 6 2 freeCommander pereina ese esee e ise siste siae ia esa eae esee enne 52 6 3 Map network drive eee e a Der V E ERR 55 6 4 AVG Registry editor iie tee restore ee pe E ee ecy ele hoi eevebo e ER add Vea De ees 55 p cx 57 6 6 AVG Scam diSK CH o A easeare tein VATE T NETE DETA NETE iori 58 6 7 AVG Notepad oo ccc
47. nt command line session FOR Runs a specified command for each file in a set of files To display content of all TXT or DOC files located in the current directory use this syntax for f in doc txt do type f www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved as Reference IF Conditionally executes a command if not If string1 equals string2 file txt will be string1 string2 deleted Comparison is case insensitive del file txt If not errorlevel 1 del File txt will be deleted if variable Errorlevel file txt returns error code other than 1 IPCONFIG This command displays all current TCP IP network configuration values Used without parameter it displays current IP address Subnet Mask and Default Gateway for all network interfaces GOTO Transfers execution to another statement within a batch file The label which is the target of a GOTO may be up to 255 characters long but may not include spaces this is different from other operating systems If two or more identical labels exist in a batch file the first one will always be executed Attempting to GOTO a nonexistent label terminates the batch file execution GOTO has no effect when used interactively Goto Reference Transfers to a line marked within a batch file IPCONFIG ALL Displays complete TCP IP network configuration for all network interfaces LABEL Sets a disk volume label MD Creates a directory or a subdirectory MKDIR MD C director
48. ntains a short description of each command and usually one or more usage examples To display a complete list of individual commands parameters please use the Help command or parameter like attrib A NN RR Provides list of commands with a short description To display help information on a specific command use Help command name for example Help Attrib Will show help for the Attrib command www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved Displays or changes file or directory attributes Possible attributes are read only Archive System and Hidden If used without a parameter command will display attributes of all files in the current directory Attrib file exe Displays attribute for the file named file exe Attrib R file exe Will set attribute for the file named file exe to Read only Attrib R c directory Will remove Read only attribute from all files located in the c directory directory Can be used within a batch file to execute commands from another batch file When the batch file exits control returns to the file which called it CALL batch bat If used in a batch file will run file called batch bat and execute all commands that this file contains and then continue to process the original batch file Displays or changes the name of the current directory CD c Changes to C drive C CD Changes to upper directory level if any available CD Directory Will ch
49. ny problems with your AVG Rescue CD or AVG either business or technical please refer to the FAQ section of the Grisoft com website at www grisoft com If you do not succeed in finding help this way contact the technical support department at technicalsupport grisoft com Be sure to include your AVG License number in the body of the e mail Should you experience any serious difficulties with your copy of AVG Rescue CD you may consult the technical support team using the following telephone number 420 533 338 923 standard telephone tariff applies to local and national calls Please prepare your valid Communication Key that you received with your AVG Rescue CD license number www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved
50. om the upper Tests menu or press the F3 key Note For a detailed description of testing process and test results please refer to the AVG for Windows Workstation User Manual the User Manual is available for download at www grisoft com in the Downloads section www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved 6 AVG Rescue CD Tools The AVG Rescue CD contains several tools for advanced users that can be used for analyzing managing and changing operating system settings The tools offered are as follows AVG Command Line freeCommander Map network drive AVG Notepad e AVG Registry Editor AVG Scan Disk AVG Ping e AVG IP Config 6 1 AVG Command line This utility represents most of the standard MS Windows XP 2000 command line functions Commands available within the AVG Command Line are almost identical to the MS Windows command line version You can run the AVG Command Line by clicking the Command line button located in the left menu of the basic AVG Rescue CD test interface A new window where you can enter the commands will appear X AveCmd exe n x AUG Rescue CD Command Interpreter ver 1 0 lt c 1991 26006 Grisoft All rights reserved IND The following table contains a list of all commands available from within the AVG Command Line We recommend using these commands only for advanced users who are well experienced in using the standard command line The list co
51. on of the AVG Rescue CD ooo cceccccccaceaceeceaeeaeeeeeaeeueegeegetgntnntsnennenens 4 1 3 AVG Rescue CD key features sssssssseesee emen eese seeks knee nennen enn 4 1 4 Minimum requirements operating systems supported esseeeen me 5 Installation and Startup ssessssssuasunuuuu uuu uu RR RR RRRRRRRARRARRARSSASSASTAREASSARIARIARIAXSA 6 2 1 How to obtain the AVG Rescue CD and license file ooo ccc cece cccccccecceuveueeuuauueuuaueuunas 6 2 2 Differences between downloadable and standalone AVG Rescue CD ennnne 6 2 3 How to download and create the AVG Rescue CD ssssseeee mmm nnns 7 2 4 How to create the AVG Rescue CD burning ISO image eeeeeen mmm 15 2 5 When should the AVG Rescue CD be used o occcoccconccnnnconcnonnno nono nnonnnonnnann ases nn 25 2 6 Before installatiolr ior re erronea eve ev een UE EE E VERS 25 2 7 AVG Rescue CD startup and installation ssssssssseeeeen mme 26 2 8 AVG Rescue CD Update Wizard esoo secreti vdd be Eb XE abba X FE a Ned bar a bb abide 28 2 9 How to recognize network adapter drivers o oooccccnnconcncnonnnononncnnconan narran nnn nan enn 31 m urge 35 AVG Rescue CD Test Center s nsnnansanuanuaRnRARRARRRRRRRRRERRRRRRSSRRERRSRSSRRERRSRARRRR 37 4 1 Menu Program Export list to file meme meme emen nennen nnns 38 4 2 Menu Program Exit AVG Rescue CD ociciccccc
52. onnect network drive F12 use this to unmap a network drive More information can be found in the chapter 6 3 Map network drive o Run equivalent to Windows Start Run function o DOS box CTRL D will start the AVG Command Line See chapter 6 1 o Take Desktop Snapshot allows you to enable and configure the screenshot capturing feature Default screen capture hotkey is Shift Ctrl F10 pressed at the same time If you decide to save the snapshot s to a file default setting you will find the saved files by default in the z freeCommander folder You can use this function for example to make a screenshot of some important screen and send it to the Grisoft s technical support in case of some www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved specific problems 6 3 Map network drive You can use this tool to easily connect or disconnect a network drive 7 AYG Map Drive I X Specify the drive letter and the folder that you want to connect or select drive you want to disconnect Drive O Folder servername sharepath UserName username Password ree clear cancel You can mount a drive letter to any shared resource on a network After that you can quickly access the resource s by using either the freeCommander or AVG Command Line Additionally you can test the mounted drive for viruses or malware with AVG
53. ons Windows system registry functionality is partly limited within the AVG Rescue CD environment for example reg file importing Therefore some applications that need to use the system registry during their operation might not be working properly in the AVG Rescue CD environment Generally we do not recommend changing the system registry Include AVG Rescue CD compressed rar file to ISO checkbox Check this checkbox if you prefer to store the compressed RAR archive to the ISO CD as well This file can be used anytime later for creating another AVG Rescue CD without repeating the download process again v Once all options are set click the Create ISO button The ISO file with AVG Rescue CD should be created in a short time e Once you have successfully created the AVG Rescue CD ISO image file proceed to chapter 2 4 for instructions on burning a CD from the ISO image file 2 4 How to create the AVG Rescue CD burning ISO image If you have already obtained a copy of the AVG Rescue CD then you can skip this chapter and proceed to chapter 2 5 To create an AVG Rescue CD you need to create an ISO image first For more information see chapter 2 3 To complete this step you will need a CD DVD burning drive either CD RW or DVD RW compatible drive with ability to burn CD R DVD R disks Additionally you will need burning software that allows you to create a CD from the ISO image file and one CD R DVD R or compatible disc
54. or availability Then choose the number of retries in the Retries box and click the Ping button The results will be displayed with information about transfer time Note The list of tested servers will be kept also after the AVG Ping application restart 6 6 AVG Scan disk The AVG Scan Disk tool is a substitute for the ChkDsk utility which is usually available in the MS Windows operating systems AVG Scan Disk can analyze hard disks and report and if possible fix errors The current hard disk status is displayed after each analysis www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved GRiSOFT Copyright GRISOFT s r o All rights reserved AVG ScanDisk NE 215 xl AVG ScanDisk is verifying files stage l of 3 Os lU File verification completed Ea B avc ScanDisk is verifying indexes stage 2 of 3 B Index verification completed lU avc ScanDisk is verifying security descriptors stage 3 of 3 Select the drive Security descriptor verification completed B 2092576 KB total disk space c NTFS y 1884326 KB in 9929 files 2992 KB in 1034 indexes gt 6 O KB in bad sectors Settings 6 26316 KB in use by the systen L 12512 KB occupied by the log file a earma 178942 KB available on disk 2048 bytes in each allocation unit Surface scan B 1046288 total allocation units on disk 89471 allocation units available on disk B Finished 4 b S
55. out Documents and Settings File Folder E Shared Documents Program Files File Folder pd HdA 3 5 Floppy A zl a 38 gt M co Y E CACA Destination e re Recorder Recording speed Copies RitachiLG DVDRAM GSA Series D yj 24x 3x DVD xj 1 3 Burn disc a A 63 74 175MB Time 19 59 45 Y d Alcohol 120 A commercial burning tool that can be used for burning ISO images More information about this program can be found on the Alcohol Software web site at http www alcohol soft com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start Alcohol 120 from its usual location under Start Menu Programs Alcohol 120 Alcohol 120 iii From the left Main menu select Image Burning Wizard www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved Alcohol 120 Trial Version E ni xj File Device View Help Copy Wizard Image Finder CD DVD Manager VMXP eee i Vitual CD DVD ROM 2 E SCSIVAX DVD CD ROM O No Media Ejected Physical CD DVD ROM D HLDT ST DVDRAM GSA 4167B 1 0 m Options Help vil Ready iv New dialog Image Burning Wizard should show up Click Browse button and locate the AVG Rescue CD image file Click the Next button Alcohol 120 Image Burning Wizard E lc xl Welcome to the Image Recording Wizard This Wizard will assist you to reco
56. r drive and then navigating to the Windows Start My Computer and right clicking on the CD ROM DVD RAM DVD ROM or similar drive letter and selecting Properties from the context menu You can store the downloaded files on a portable removable medium such as an external USB Flash disk or an external hard disk CD floppy disk etc It can then be used for AVG update If you store the update files on a USB Flash disk or another USB compatible device it is essential that this device is already inserted and switched on before you start the AVG Rescue CD ideally even before you start the computer Update from the local machine settings The AVG Rescue CD also allows updating from the original operating system settings of the computer that you are going to use the Rescue CD on If you are sure that AVG was installed on the original system and was regularly updated then you can use this option for updating purposes it will be accessible to the update wizard that is able to search for all local installations of AVG and offer a list of all AVG installations found including details about the installed components Note This software contains a security feature that will cause end user s system to reboot without prior notification to the end user after 24 hours of continuous use 2 7 AVG Rescue CD startup and installation In order to successfully start the AVG Rescue CD it is necessary that the computer s BIOS is able to correctly detect the boo
57. r sets www grisoft com W Untitled AvgWrite B File Edit View Help Dad S O x zi Files om E Ready 6 8 AVG IP Config AVG IP Config is a utility for managing your network settings It displays all current TCP IP network configuration values and allows you to change them if needed IP Config tab e AvgIPConfig F Adapter IE xd AMD PCNET Family PCI Ethernet Adapter IP Config Details You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask network administrator for the appropriate IP settings Obtain an IP address automatically C Use the following IP address IP address 192 168 194 157 Subnet mask a PAL aries dU Default gateway 192 168 194 1 Obtain DNS server address automatically C Use the following DNS server addresses Preferred DNS server 192 168 104 79 Alternate DNS server 192 168 104 12 wy ae oma The IP Config tab shows the current network settings for the selected network adapter see the Adapter menu and allows you to change your DNS and IP settings If you are connected directly to the Internet by LAN or another kind of CATV GRISOFT Copyright GRISOFT s r o All rights reserved www grisoft com Cable TV connection your computer will usually obtain all necessary configuration information from the DHCP ser
58. rd an Alcohol 120 Image file Select an Image file you would like to record 3 C RescueCD AvgRescueCD iso Image file information Standard ISO Image file Path CARescueCD Name AvgRescueCD iso Size 175 72 MB Session 01 Track 01 Mode 1 Length 083971 175 7 MB Address 000000 I Delete image file after recording Next gt Cancel v In this dialog you can choose additional parameters before burning usually none are needed Click Start to begin the burning process www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved Alcohol 120 Image Burning Wizard Prepare your CD DVD Recorder Please select your favourite CD DVD Recorder and recording options CD DVD Recorder p CD DVD Recorder D HL DT ST DYDRAM GSA 4187B 1 0 Re Write Speed Maximum y Information M Using Multiple CD DYD Recorders Write Options Es Write Method pao SAD y v Write i al Simulation Number of Copies E m v Enable Buffer Underrun Technology Don t close the last session of current disc Bypass EFM Error v Rectify Sub Channel Data Bum RMPS to recordable media IF you enable this option the disc will work only if you have Alcohol or another compatible emulation software installed and AMPS emulation active Datatype Customize e CDBurnerXP Pro lt Back star Cancel A freeware tool for burning CD DVD d
59. re the ISO image file will be created Note Make sure that this folder is empty before continuing to the next step Also you will need at least 400 MB of free space on your hard drive before you can create the AVG Rescue CD ISO file To specify additional settings click the o button A new dialog will appear www grisoft com Copyright GRISOFT s r o All rights reserved ISO Options Optimize ISO for target computer memory RAM less than 256 MB C more or equal to 256 MB Gm External drivers Files placed in INF Folder inF D LE e al E CAWINDOWSIINFloem3 inf Files placed in SYSTEM32 DRIVERS Folder svs dll gt Cilisolraid WIN_XP HPT3xx S S gt CAWINDOWS system32 DRIVERS yk51x86 sys Files placed in SYSTEM32 dll External directory structure v Include AVG Rescue CD compressed rar file to ISO cm GRISOFT Optimize ISO for target computer memory RAM section To ensure maximum compatibility and usability with the computer you are going to use AVG Rescue CD on make sure you choose the correct RAM memory specification in the Optimize ISO for target computer memory RAM section In case the computer has 256 MB of RAM memory or more we recommend that you select more or equal to 256 MB option In other cases select the less than 256 MB option You can of course create two independent boot CDs for both cases For mor
60. right GRISOFT s r o All rights reserved f CDBurn exe ISO CD ROM burner tool You can also create an AVG Rescue CD by using the version of CDBurn exe that is included in the Windows Server 2003 Resource Kit Tools downloadable also from the following location http www microsoft com downloads details aspx FamilyID 9d467a69 57ff 4ae7 96ee b18c4790cffd amp displaylang en Although it is intended for MS Windows Server 2003 it can also be installed on MS Windows XP systems ISO CD ROM Burner Tool CDBurn is a simple command line tool that allows the user to burn CDs from ISO image files Intended mainly for advanced users CDBurn can be started from its usual location under Start menu Windows Resource Kit Tools Command Shell To burn a CD from the image file AvgRescueCD iso located at c RescueCD when the drive letter d is assigned to your CD burner type the following at the command line cdburn exe d c RescueCD AvgRescueCD iso Press ENTER Output similar to the following will be displayed Command Shell cdburn exe d c RescueCD AvgRescueCD iso C Program Files Windows Resource Kits Tools gt cdburn exe d c RescueCD AvgRescueCD iso Number of ocks in ISO image is 15f73 V 5 5 6 done Wait until the burning process reaches 100 g Magic ISO Maker If you want to use this application for burning the ISO image feel free to visit the URL below for a suitable guide regarding ISO image burning http www
61. rom compilation CD EXTRA v Add new files to compilation In the Open dialog box select the AVG Rescue CD ISO file and then click Open New dialog Burn compilation should come up www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved Burn Compilation E A1 xl CD y Info Foreignimage Bum Action eae Determine maximum speed Simulation V Write IV Finalize CD No further writing possible Write speed 16 2 400 KB s bs Write method Track at once Number of copies fi IV Buffer underrun protection Use multiple recorders Disc Info You can choose additional properties before burning we recommend to tick the Finalize CD checkbox to assure maximum compatibility but then you will not be able to burn any additional data to the disk Click Burn to start the burning process b Roxio Easy Media Creator 8 Formerly known also as WinonCD or Easy CD creator For more information about the software visit the Roxio web site http www roxio com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start Creator Classic from its usual location at Start Menu Programs Roxio Easy Media Creator Data Creator Classic From the left menu select the option Burn From Disc Image File e Roxio Creator Classic Untitled File Edit View Tools Help Projects Select Source Other Tasks a r3 y E E F
62. s to the threat o Info under regular circumstances launches the on line virus encyclopedia where you can look up detailed information on the identified threat This function is disabled in AVG Rescue CD interface because of security purposes o Move to Vault removes the potentially unwanted object from its location to the AVG Virus Vault Because of some system restrictions you are not allowed to view the AVG Virus vault directly from the AVG that is located on the AVG Rescue CD To view all files in the AVG Virus vault you must use your local copy of AVG o Stop interrupts the currently run test The test also scans the content of archive files If there is a suspect object detected inside the scanned archive you will be informed with the same dialog as used for normal infections The dialog will refer to the whole archive not to the specific infected file inside it e g you will only be informed about the suspect archive s name and location Note For a detailed description of testing process and test results please refer to the www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved AVG for Windows Workstation User Manual the User Manual is available for download at www grisoft com in the Downloads section 5 2 Selected Areas Test The Selected Areas Test examines only those areas of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc Further test
63. server for successful connection then keep to the default settings and press the Next button Note If some DHCP service is necessary for a dynamic assignment of an IP address the communication with DHCP server may take some time to process the request even tens of seconds Potential error dialog may not necessarily mean that your network interface card was not found but www grisoft com Copyright GRISOFT s r o All rights reserved only that there was not enough time to receive a response from the DHCP server Therefore try to repeat the Update from Internet option directly from the main AVG Rescue CD dialog that will come up immediately after the Wizard is finished You can check your network connection also by using IP Config application available from the main dialog or alternatively change the network settings For more information see chapters 6 5 AVG Ping and 6 8 AVG IP Confiq o Do not update If you select this option AVG will not be updated at all However we do not recommend this option After you have successfully finished the Update Wizard the AVG Rescue CD will attempt to update AVG and then launch the AVG program itself Note As the AVG Rescue CD is loaded within a temporary operating system the updating process must be repeated every time the AVG Rescue CD is started 2 9 How to recognize network adapter drivers Note You can skip this chapter if you do not plan to add your custom network adap
64. sing the AVG Registry Editor tool Therefore the user can review the original system settings DF Untitled Avg Registry Editor E m Of xj File Edit View Help Name Type Data G windows 3 HKEY LOCAL MACHINE a HKEY_USERS y User Loaded Registry Files A In the left part of the interface a tree with chosen registry hives is displayed On the sample screenshot you can see a registry tree that belongs to an operating system found on the C drive in the Windows directory If the drive is labeled the label name is showed within the square brackets as indicated on the sample screenshot iy Untitled Avg Registry Editor y E 6 xj File Edit View Help ini Software 3 6 System ControlSet001 Name Type Data ab Default REG SZ value not set 8S V2 Wolume dae REG BINARY 5C 00 3F 00 3F 00 1 ControlSet002 A amp S V Wolumefdae REG BINARY 5C003F 00 3F 00 27 LastknownGoodR RSposDevicesvA REG BINARY 5C003F003F 00 Em MountedDevices ita DosDevices D REG_BINARY 5C 00 3F 00 3F 00 3 Select 3 88 Setup 2 127Volume dae REG BINARY 54 D6 54 D6 00 7E EN o y i aon amp S WDosDevicesNC REG BINARY 54 D6 54 D6 00 7E A HKFY IISFRS ofl HKEY_LOCAL_MACHINE System MountedDevices A 83 N22 volume 87 REG BINARY 5C 00 3F 00 3F 00
65. t CD in the CD ROM device In most cases it is enough to insert the CD into the CD ROM device turn on or restart the computer and wait until a message appears asking for confirmation about starting the system from CD In reality either of the following situations may occur a or b System was successfully started from the CD If you successfully started the AVG Rescue CD AVG Rescue CD Update Wizard www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved chapter 2 4 will be displayed to guide you through the updating process b System was not possible to start from the CD If no message is displayed asking for confirmation to boot the system from the CD it is likely that the BIOS the internal computer system is not correctly configured o Newer motherboards allow users to directly select a device which they want the system to load from Usually it is called a boot menu and can be accessed by pressing a keyboard button or a shortcut key Information on how to access this menu may be displayed on the screen during your computer startup For more information please consult the user manual to your motherboard o Another option is to access your computer BIOS directly and change the settings to allow booting from CD This operation is strictly intended for advanced users only Never try to change any BIOS settings unless you completely understand their meaning Always consult the user manual to your motherboard
66. t you have two panels where each can display different content drive directory for convenient actions To select a drive click on the appropriate dropdown top menu either in the left or right panel freeCommander allows you to browse through My network places as well if network connection is available You can easily scan one or more folders for viruses directly from the freeCommander user interface Simply select the folders files to be scanned right click with your mouse and select Scan with AVG A new dialog will pop up and the selected content will be scanned b Menu File View F3 will use built in viewer to view text files images or possibly other content as well o Edit F4 built in editor for editing text files o Copy F5 this will open a dialog box where you can type the target path for copying files directories As a default the path of the target window will be presented o Move F6 this will open a Move dialog box where you can select the target path for moving files or directories As a default the path of the target window will be presented GRiSOFT www grisoft com Copyright GRISOFT s r o All rights reserved o Delete F8 to move files or directories to Windows Recycle bin select them and press F8 If you prefer to completely remove your files or directories from a drive use Shift F8 instead o Wipe Shift Ctrl F8 alternative deletion method Enables you to wipe selected f
67. tatus 100 DONA Start scan Stop scan Save log Cancel After AVG Scan Disk startup choose the drive letter that is to be checked We recommend that you only analyze the drive during the first run i e only have the Surface scan option ticked Analysis can be started by clicking the Start scan button If there are any errors listed in the final report then you can try to fix them by ticking the Fix errors box and re analyzing the drive again by clicking the Start scan button This time AVG Scan Disk will try to fix the recently found errors Before using the Fix errors feature we recommend to backup all important data from your drive to some portable device It is recommended to run AVG Scan Disk before starting any other applications because AVG Scan Disk needs exclusive access to the scanned drive when fixing errors Also do not perform any other actions during the analysis Once the checking process is finished you can save the log by pressing the Save log button 6 7 AVG Notepad AVG Notepad is a simple text editor that allows you to create or edit plain TXT documents It can be used to quickly open and edit some system configuration files like autoexec bat config sys system ini etc AVG Notepad supports only very basic formatting Saving files is possible under text format with Unicode ANSI UTF 8 or Unicode big endian coding Using different kinds of coding might be useful when saving documents in special characte
68. ter drivers to AVG Rescue CD or if AVG Rescue CD can successfully detect your network connection Warning As the AVG Rescue CD is built on the 32bit Windows XP SP2 US version make sure you always use the appropriate 32bit x86 drivers when adding new drivers Otherwise AVG Rescue CD may become unstable You can add your custom network adapter drivers to AVG Rescue CD using the AVG Rescue CD Creator utility The process of adding the files is described in chapter 2 3 To find out which specific driver files you should add follow the steps below This procedure applies only to cases when you are going to use AVG Rescue CD on the same computer identical hardware from which you are using the network adapter drivers If you plan to use AVG Rescue CD on a computer with different hardware equipment the added drivers will most likely not work properly a First navigate to the Windows Device Manager Click the Windows Start right click My Computer and select Manage In the new dialog select Device Manager from the System Tools branch b Inthe right part of the screen navigate to the Network adapters item Here you will find a list of available network adapters If there are multiple items listed look for the adapter you use for Internet connection if you are connecting via LAN WAN network look for names like Ethernet NIC LAN CARD LAN Adapter Ethernet Controller etc If you cannot recognize your network adapter from multiple choic
69. ur internet connection is currently available and that your firewall application does not block network access for the AVG Rescue CD creator If there is no Internet connection available or your firewall is blocking the network communication you may experience an error dialog www grisoft com Copyright GRISOFT s r o All rights reserved CRC Checksum Field Once the RAR archive is opened or downloaded in AVG Rescue CD Creator you will see a code in the CRC Checksum section This checksum serves for a verification of the downloaded RAR archive Checksum of a RAR archive downloaded using the AVG Rescue CD Creator is checked automatically and if everything is correct you will experience this icon d In case of any other result we recommend that you repeat the download process If you opened some previously downloaded RAR archive then you should verify the displayed CRC code with the one that is displayed in the list of available images when clicking button before you start the ISO creation Alternatively you can find the code on the Grisoft s website AVG Rescue CD product pages Crc File hyperlink The CRC Checksum will not be checked automatically if the file is opened manually The CRC Checksum will be different for every new RAR file version ii Click the second al button to select the obtained license file avgelc dat iii iv GRISOFT Click the third a button to select an output folder whe
70. ver The example figure above shows the settings for a LAN connection where the settings are assigned automatically If there are no settings present and you are convinced that you should be able to connect to the Internet please contact your Internet network connection provider and ask for the settings To specify your own network settings click the Use the following IP address or Use the following DNS server addresses radio buttons and insert your own values To confirm all changes press the Apply button or OK button to finish editing Details tab ES AvgIPConfig 3 lol xl Adapter AMD PCNET Family PCI Ethernet Adapter IP Config Details GRISOFT Item Description Adapter type Ethernet MAC Address 00 0C 29 68 90 A9 IP address type Dynamic address DHCP IP address 1 192 168 194 157 Subnet mask 1 255 255 255 0 Default gateway 192 168 194 1 Gateway 1 192 168 194 1 DNS address type Dynamic address DHCP DNS address 1 192 168 104 79 DNS address 2 192 168 104 12 DNS address 3 192 168 104 101 DNS address 4 192 168 104 227 DHCP enabled Yes DHCP Server 192 168 104 129 Lease obtained Lease expires Thursday September 21 2006 Friday September 22 2006 El e ae oem The Details tab shows more detailed information about your network connection settings www grisoft com Copyright GRISOFT s r o All rights reserved 7 FAQ and Technical Support Should you have a
71. versal solution for all software issues that may occur Also note that a number of problems may be caused by a failing hardware component overheating of different components inside the computer and so on Therefore please use the AVG Rescue CD wisely and if you do not understand its functions properly ask an advanced person with proper computer skills to assist you 2 6 Before installation Before you start using the AVG Rescue CD we recommend that you back up all your valuable data stored on your computer using removable backup media such as floppy disks CDs or DVDs USB Flash disks etc The backup will prove very useful in cases where it is not possible to recover the operating system In such cases it may be necessary to reinstall the OS completely or change some hardware components as hardware failure is also a common reason for computer problems The AVG distributed with the AVG Rescue CD may not be completely up to date Therefore it is recommended to prepare AVG update files before you start working with the AVG Rescue CD Use one of the suggested update options below Updating is necessary to ensure the most current virus base and optimal functionality of AVG Computer is connected to Internet If the computer on which you are going to use the AVG Rescue CD is connected to the Internet by LAN or certain types of CATV cable Internet i e is able to automatically receive network settings from the DHCP server or you know t
72. y Creates directory named Directory on the C drive MKDIR example Creates a directory named example MORE Displays output divided into more screens Dir more Lists files or directories and enables a pause between displaying each screen www grisoft com GRiSOFT Copyright GRISOFT s r o All rights reserved Moves one or more files to another location move docs doc admin documents Moves all files with DOC extension from the Docs directory to the admin documents directory Displays or changes the AVG Rescue CD CMI search path Entering PATH will display the current PATH setting initially this is the value given in your wine conf file To change the setting follow the PATH command with the new value PATH C Program Files Far C WINDOWS system32 C WINDOWS PAUSE displays a message on the screen Press Return key to continue and waits for the user to press the Return key It is mainly useful in batch files to allow the user to read the output of a previous command before it scrolls off the screen This utility serves for verifying your Internet connection or for verifying the availability of a remote server station It is basically a diagnostic utility based on TCP IP which sends so called ICMP packets to a given IP address or a domain name Used without parameter it displays help Possible commands Ping www grisoft com Verifies availability response of the www grisoft com server Ping t www grisoft com Continual

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