Lisa Compact Quick Start Guide
Contents
1. STREAMIT ST Lisa Compact Ouick Start Guide for software version 1 22 Updated on 21 10 2014 1 1 1 2 Lisa Compact STREAMIT Getting started Unpacking your device Carefully take out of the package the device and the supplied materials Make sure that all of the following components are included e 1x Lisa Compact e Power supply e Power plug adapters see IEC world wide power plug overview o United States US Type B o Non USA countries EU Type C UK Type G US Type B o Other types can also be order please ask your sales contact for more information e Ethernet cable Device appearance Front view The front view of the Lisa Compact is depicted below Lisa Compact features four status LEDs and a Micro USB service connector The MicroSD card slot can be found at the centre of the bottom side covered by a hatch mounted with a single screw A Always disconnect the power before inserting removing an SD card in the Lisa Compact audio card network power Each status LED can either be off or burn green red or orange Both constant and blinking light are possible The status LEDs use green for no issue orange for a warning and red for error See LED status information for details Back view STREAMIT ETHERNET With an RCA to female jack converter cable the RCA connectors can also be used for headphones Bottom view Connecting the Lisa Connecting the power supply Selec2. cates with the Lisa over USB It provides the following features e Device configuration with easy to use templates for using the Lisa with Streamit Device portal Streamit Audio Distribution Platform your own platform or standalone operation e Software update e Device monitoring amp control LCT can be downloaded from the Streamit site in the download section and is available free of charge LCT needs to be installed and started at least once before the USB cable is connected At startup LCT will check and install drivers if required Only after the drivers have been installed the Lisa can be connected to the PC using a USB A to USB Micro B cable More information In addition to this Quick Start Guide the following sources are available for your reference e Streamit support site with knowledge base http streamit eu en support e Streamit site with additional manuals including the Lisa User Manual http streamit eu Lisa Compact STREAMIT e The Lisa Technical Manual site for customers with a support contract for a custom built platform Support For technical support regarding the Lisa devices software tools or technical documentation please contact your dealer first In case you are a direct customer of Streamit please visit the support page http www streamit eu support where you will find knowledgebase section as well as an option to submit support tickets Lisa Compact STREAMIT i 2014 St
3. cribed in more detail below Standalone operation You do not have to use the Lisa for playing from the internet When you have a sufficiently large number of audio files available you can also make exclusive use of the card functionality The supported format for the audio files depends on the software edition of the Lisa To make the Lisa play from the card you need to create playlists and copy them together with the audio files on a memory card You can read the details in Storing content on the card and Requirements for playlists It is possible to switch between playlists When the music that is already on the card is no longer sufficient you can copy additional files on to the card and create new playlists Streamit Device portal When you want to install a number of devices on a considerable number of locations it is important for you to remember to keep track of which streams you have programmed for each device and each of your customers It is also important for you to be able to change the stream presets of these devices remotely The Streamit Device portal has been designed with all these requirements in mind To make proper use of the Device portal you need to create an account You also need to have a license to use your Lisa device on the Device portal For this purpose Streamit currently offers 2 versions the Basic License and the Extended License With the Basic License you are able to configure the Lisa on the Device portal W
4. ith the Extended License you get the following additional functions e monitor a Lisa and check if the device is still connected and receive information on what it does Lisa Compact STREAMIT e control a Lisa by planning tasks that the Lisa executes at scheduled times e g power up play a stream and update music contents You can also ask Streamit to upgrade your account to a master account With that type of account you can create user accounts for each of your clients and allow them a certain level of management of their device You can for example allow them view the monitoring data while you maintain control of the other aspects of the Lisa configuration This service is free of charge Streamit Audio Distribution Platform If you want to have a complete system for the planning and distribution of content and maintenance of playlists and players Streamit s Audio Distribution Platform ADP is available for you The ADP seamlessly links with available playlist generators and content creation solutions that you have already in place Please read our commercial documentation for more information about this product Your own platform If you want to have full control your over the Lisa devices you also can develop your own platform Technical documentation on the Lisa devices is available to enable building your own platform Lisa Configuration Tool The Lisa Configuration Tool LCT is a Windows PC software program that communi
5. pdate server and activation server 2 Once IP settings are configured the device will try to connect to the default provisioning platform Streamit Device portal Shortly after that it will look whether a new version of the software is available and update if required 3 Register and assign the correct configurations for this device in the chosen provisioning platform The default provisioning platform is the Streamit Device portal When a different provisioning platform must be used please use LCT to configure the correct platform location 3 3 3 4 Lisa Compact STREAMIT 4 Every minute the Lisa Compact will try to get new configurations from the provisioning platform until it receives a configuration with one or more presets If you do not want to wait a configuration update or reboot can be issued from any of the available command interfaces It is also an option to unplug the power cable and plug it back again During startup the device activation is executed The Lisa device will receive code from the activation server enabling the capabilities on the device that correspond to the purchased edition For more information please see Device activation Device activation All Lisa devices are shipped with Basic edition capabilities The Basic edition only supports streaming of content in MP3 format If you have purchased a device of a different edition this will only be enabled after the device has been activated Acti
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7. st important being the network setting By default DHOP is used The default settings on the Lisa may not be what is needed for your specific application or they may have to be updated during use Therefore the Lisa retrieve its configuration from a remote location provisioning platform via the network connection The Lisa devices can be used in combination with a range of configuration and distribution platforms Streamit Device portal Streamit Audio Distribution Platform ADP or a custom built platform The most common configurations settings e g list of presets can be changed on the platform side and get communicated to the device when this performs a configuration update e g during startup By default a Lisa device is programmed to use the Streamit Device portal as configuration platform The configuration platform does not allow you to change the IP settings These can be changed using the Lisa Configuration Tool Switching on the Lisa for the first time The first time the Lisa Compact is powered on it will apply default settings for the most important settings using DHCP for IP settings When IP configuration va DHCP succeeds the network status LED will burn green constantly 1 In case DHCP is not supported in the specific network or a proxy is employed you must use the Lisa Configuration Tool to configure the correct IP and proxy settings Only then the Lisa will able to connect to the provisioning platform software u
8. t the correct power plug adapter for your mains socket and mount this to the Lisa power adapter Start at the position where the small triangle marking points to the top of the power supply opposite to the side of the cord Press down slightly and rotate the plug 90 clockwise as depicted below You will hear a click and the adapter will be locked in place Lisa Compact STREAMIT Start position End position Plug the power adapter to the mains outlet and plug the other side in the Lisa In the process we ask that you careful attention to the following instructions A Never use wet hands when plugging the power adapter in the mains and never remove the power adapter from the mains with wet hands A Do not cut or damage the cord of the power adapter do not place heavy objects on the cord This can cause short circuit resulting in electrical shocks or even fire A Pulling the cord can also damage the wire and or isolation causing electrical shocks or fire A Using power adapters other than the one recommended for your Lisa can result in overheating and damage you device This can cause fire electrical shocks and other hazards Only use the supplied power adapter A Applying your Lisa to situations with rapid changing temperatures can result in condensation small amount of water on the inner and outer surface of your device To ensure a long lifetime of your Lisa this should be prevented In case of such a scenario wait
9. tream data it will fade out switch to the card and start playing tracks from the card While playing form the card in fallback the Lisa continually checks if the stream is available again If so the track that is currently played will be finished fading the audio out towards the end of the track Then the Lisa switches back to the stream which it as been buffering in the mean time and fade back in to the stream audio For more information about the audio buffer size and the time that the Lisa can keep playing in case of a network issue see The audio buffer STREAMIT Note that for proper operation of the fallback to card the stream URL must point directly to a stream If the stream URL actually points to a playlist that contains several stream URLs the Lisa will try the next URL in the playlist in case of problems with the stream However if the internet connection itself is failing this will not help For more information about this issue and the selection of tracks that are played during fallback and in which order these are played see Fallback in case of stream failure Applications The Lisa devices have been developed to be used for in store audio a also referred to as commercial audio or background music applications For these applications we have identified the following operational setups e Standalone e Streamit Device portal e Streamit Audio Distribution Platform e Your own platform These variants are des
10. until you device is dry before you use it again Connecting the Ethernet cable Use the provided Ethernet cable to connect your Lisa with your local network If everything is OK and the power supply has also been connected the yellow led of the Ethernet connector will blink randomly The other led will either light up green 100Mbps connection or remain dark 10 Mbps connection The Lisa will auto detect and set the correct duplex mode half or full duplex depending on the network environment in which the Lisa is placed Connecting the audio output The audio output of the Lisa will be connected to the line input of the audio installation No audio cables are included with the Lisa The type of cable that should be used to connect the Lisa is on the Lisa side RCA the other end depends on the type of connector in your audio installation Lisa Compact 3 1 3 2 Lisa Compact STREAMIT Connecting the USB service cable The USB connection is used for service purposes which include programming your device software update and monitoring of the communication between the Lisa and the internet The small type B micro connector of the USB cable is plugged in the device while the A connector is intended for connection to your Windows PC Before making this connection we recommend that the Lisa Configuration Tool is first installed Using the Lisa Device configuration The Lisa Compact comes with default settings The mo
11. vation is done during startup During activation the Lisa device receives code from the activation server enabling the capabilities on the device that correspond to the purchased edition e g Ultimate Please note that it is not possible to upgrade downgrade to a different edition after the purchase is made The activation process for a Lisa device running up to date software is automatic and transparent to the user During startup a non activated Lisa device will connect to the activation server For this to succeed internet connectivity is required the device needs to be connected properly and correct network settings have to be programmed H All Lisa devices need to be connected at least once to the public internet for activation before it can be used in a private network Fallback to card An important card related feature of the Lisa is the fallback in case of network or streaming failure When you use the Lisa to play audio from the internet you rely on a stable internet connection A problem with the stream provider the Internet Service Provider ISP a problem in the IP network failure of modem switch etc all of these can cause problems with the audio playback from internet Just as the name Fallback to card indicates the Lisa will automatically switch and start playing from the card if there are problems with the network connection or with the stream that is being played More specifically when the Lisa receives no audio s
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