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1. 0 cea 30 Enhanced phone functions ida cR SEER HR RR N 31 Answering call i eerte entender BERE Ede E De TE rer aber pata 31 Accepting a specific call for your colleague sisse eene 31 Using the speakerphone 00 ccc eee teens 31 Answering calls from the entrance telephone and opening the door isi es ER sius eet eed ee ER EE ER ee oe bee eed 44d 32 Making CallS 2 03 OE OR AE EE N OE OE N Peat eed EE OE ae 34 En bloc sending correcting numbers 0 00 eh 34 Using the caller lit 22444 cet EER mme ER MAREA E ERR HER EUR ee aa N 35 Dialing a number from the internal directory EE EE EE EG Ee eee 36 Using the LDAP directory EE Ee ett 9 ee 37 Making calls using system speed dial numbers naana EE ES EE ee eee ee ee ee 39 Dialing with speed dial keys EE EE EE EG Ee Ee eh 39 Talking to your colleague with a speaker call EE EE EG Ee eee 40 Talking to your colleague with discreet calling EE Ee Ee eee 40 Automatic connection setup hotline EE EE EE Ee Ee ee ee ee ee ee 41 Reserving a thunk use ure BE GEREEN ERG E wee DEGREE a ee ed ER RE 41 Assigning a station number not for U S EE EE eae 41 Associated dialing dialing aid lille 42 During a cal hesse dirare DE EE OE OE OE EE EE 43 Using call waiting second call EE EE EE Ee ee BB 43 Preventing and allowing call waiting automatic camp on EE EE Ee ee 44 Turning the call waiting t
2. End conference o Drop last conf party Conducting a conference In a conference call you can talk to as many as four other parties at the same time These may be internal or external users You can only add parties to or remove them from a conference if you initi Ip ated the conference Call the first party Select and confirm the option shown Call the second party Announce the conference Select and confirm the option shown A tone sounds every 30 seconds to indicate that a conference is in progress If the second party does not answer Confirm Adding up to five parties to a conference Confirm Call the new party Announce the conference Select and confirm the option shown Viewing the conference parties Select and confirm the option shown The first party is displayed To display other parties confirm each subsequent display To exit the list Select and confirm the option shown Removing parties from the conference Select and confirm the option shown The first party is displayed Confirm as often as required until the desired party appears Select and confirm the option shown Leaving a conference Select and confirm the option shown Replace the handset if this feature is configured contact your service person nel Ending a conference Select and confirm the option shown Replace the handset if this feature is configured contact your service personnel Removin
3. Press the key shown The LED goes out Basic functions 23 of Y Dialing with the headset connected Prerequisite The headset is connected internal Enter the station number External calls Enter the external code and the station number The headset key lights up The connection is established as soon as your input is complete Dialing with DDS keys Prerequisite You have saved a number on a DDS key gt Page 56 Press the key with a saved number If the number is saved on the second layer press the shift key first D You can press the DDS key during a call and automatically initiate a call back Page 25 Lift the handset Press the key shown Redialing a number The last ten external telephone numbers dialed are stored automatically D If this feature is configured contact your service personnel account codes entered are also saved Page 58 You can redial them simply by pressing a key Displaying and dialing saved station numbers Press the Redial key to dial the last number dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Keep confirming until the phone number you want appears Select and confirm the option shown End call Press the lit key Replace the handset 24 Basic functions Reject calls You can reject calls which you do not wish to take The call is then sign
4. eise ees ke ee ek Re ee ee 45 46 Dialing numbers transfer after announcement sesse Re 49 from the internal directory iii se ek AA Re ee 36 transferring EE 25 78 front thie EDAP database SE EE 37 using Des keys I TQ ae Ee HE i USING redial i uci ce iti as ae Eg atn 23 Call charge assignment ee ee ee ee ee 58 Direct inward system access DISA ee 70 Call charges Direct station select ee ee ee ee ee 53 77 forno dier tele pone soes ee o Directory internal esee 36 Tol your tele e adeno EE ERUNT N oe cee 70 Mss Ee 2 s s 2 Discreet calling 2 tete e ns 40 MSN N CO EN AE ANON EA AN oS HiPath 4000 environment ee ee ee ee 88 Index 93 Distributing calls ee AA AA NaS 83 K Donot disturb 2 2 EE OE es 59 Door release OO EE meni tasse Db be Undo 33 key module uu sesse sere Re ee SE ER BE SE Be RE RA BE EA HA RE Ke Re RE EE RE RA Ad 12 Keypad ii EE Ed Ee EE Se gee dee RE ek ee 15 Keypad dialing esse see sede Re de Re en 71 E Keys DrogramImImg ea dato ree e 52 Editing a dial number sees 34 saving incomplete iese ee ee ee ee ee ee ee 52 Editing dial Inputs ttes 34 Editing the station number esses 34 En bloc dialing sseeeeee 34 L Entrance telephone iese ee ee ee ER ee ee ee 32 F Fax details SE SERS ERK e deed 67 Forwarding MSN in ee EE EE HA 28 multiple subscriber
5. Activating Select and confirm the option shown Press the OK dialog key to confirm standard night answer service or Enter the code standard night answer service or Hi Enter the destination number temporary night answer service Deactivating Night answer off Select and confirm the option shown Service personnel can also configure an automatic night answer service The automatic night answer service activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above Programming the function keys Programming the function keys You can program freguently used functions station numbers or procedures onto the function keys on your OpenStage 30 T or key module Configuring function keys See also gt Page 14 Ip A list of all available functions is displayed see the overview Page 53 Example Programming the Shift key Open the Program Service menu gt Page 17 91 Key assignment Select and confirm the option shown Press the key shown Change key Confirm More features Select and confirm the option shown Shift Key Confirm if nec Save incomplete Select and confirm the option shown Some functions e g with Call forwarding cannot be saved completely This means that when later initiating the function by pressing the button further in puts are
6. Enter the external phone number Assigning a station number not for U S If this function has been configured contact your service personnel you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on the called par ty s display Press the key shown Select and confirm the option shown Enter the DID number you wish to use Dial the external number 42 Enhanced phone functions Associated dialing dialing aid If this function has been configured contact your service personnel you can use a dialing aid to dial numbers and set up calls for your telephone The operating procedure depends on whether the dialing aid is connected to the Sp bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the SO bus On the PC select a destination and start dialing 7 The speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen 7 Lift the handset Dialing aid from your telephone for another telephone Press the key shown 67 Associated dial Select and confirm the option shown Ei Enter the internal station number Dial for E Enter the number you wish to dial Enhanced phone functions 43
7. ee ee ee ee ee 62 Telephone database LDAP ie ee ee ee 37 Telephone maintenance ie ee ee ee 90 Temporary phone sess 67 Text ANSWEPING RO OE OE EE OE EN 65 FOCOIVING RE EN 65 Text message deleting displaying iese ee Re ee Re ee 65 Sending 2 4 RE EE N OE EN 65 Three party conference ee ee ee ee ee 25 Timed reminder esses 64 Toggle connect Ifi the RR ert sed dee e Len raa 76 Torie dialliigi AE rtr irt et ER 48 Tone dialing DTMF dialing esesssssse 48 rede N AE N EE 61 Transfer call 2 2 EE MERE ee RE Ge Ge Ge De ee 25 78 after announcement ee ER ER AA Re ee 49 Troubleshooting eese 90 Tr nk di AR eae 49 Trunk Keys unte e rid te dee Ere ree p ia 75 Trunk reserving ssssssssssseeeenen 41 U Ulo 83 Unanswered calls ee ee ee ee Re ee EE 17 User Support anctore N 9 V Variable call forwarding sese 26 Volume KOS M EE 13 rj Es 23 Waiting calls tenen ena 67 Work time eee ee ee Re ee ee Re ee ee Re emn 84
8. 60 Account code if nec Save Displaying call charges for another telephone not for U S If configured contact your service personnel you can also display and print out information on chargeable calls for other phones such as a pay phone Prerequisite You have programmed the function Show call charges on a key gt Page 52 The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges Press the Call Charges key Chargeable calls are displayed Press to display further chargeable calls Select and confirm the option shown select and confirm the option shown select and confirm the option shown select and confirm the option shown Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your service personnel have defined account codes for you Press the key shown Select and confirm the option shown Enter the account code Press this key Confirm May be necessary depending on configuration contact your service personnel Enter the external phone number IIE You can also enter the account code during a call Privacy security 59 Ringer cutoff on Ringer cutoff off DND on DND off Privacy security Turning ringer cutoff on and off If you do not wish to take calls you can activate the ringer cutoff function Calls are only identified by one rin
9. Destinations Depending on how they are programmed you can use the keys as Function key 2 Page 52 Repdial Direct station selection key gt Page 56 Each key can be programmed with one function D 3 The configuration of direct station selection keys must be activated by your service person nel Direct station selection keys can be assigned an internal number from the HiPath 4000 net work Press the key briefly to activate the programmed function or dial the stored number Your OpenStage is delivered with label strips Write functions or names in the white fields on the label strips The status of a function is shown by the LED on the corresponding function key Meaning of LED displays on function keys and DSS keys Meaning of function key Meaning of DSS key Off The function is deactivated The line is free Flashing Indicates the function status The line is busy On The function is activated There is a call on the line 1 In this manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval repre sents different statuses which are described in detail in the corresponding sections of the manual Ip The programmable keys on multi line phones function as trunk keys 2 Page 75 Getting to know your OpenStage phone 15 Keypad In cases where text input is possible you can use the keypad to input text punctuation and special
10. Page 15 Select and confirm the option shown select and confirm the option shown Press the Hunt group key If an X appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk No X means that the audible tone is deactivated Confirm The next group trunk number is displayed with a group name Select and confirm the option shown The audible tone for the group trunk displayed is deactivated Select and confirm the option shown The audible tone for the group trunk displayed is activated 1 Differing display view in a HiPath 4000 environment gt Seite 88 2 Differing display view in a HiPath 4000 environment gt Seite 88 82 Using team functions or Leave all groups or Rejoin all groups Pickup group s 81 Ringing group on Ringing group off Select and confirm the option shown The audible tone for all groups and trunks is deactivated Select and confirm the option shown The audible tone for all groups and trunks is activated D If you have activated the audible tone for another group trunk or deactivat ed the audible tone for all groups trunks you belong to you will hear a spe cial dial tone when you lift the handset Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team even while on a call call pickup groups contact your s
11. View callbacks Next callback Delete Exit A Viewing and deleting a stored callback Open the idle menu gt Page 15 Select and confirm the option shown Select and confirm to display additional entries Deleting a displayed entry Confirm Ending retrieval Select and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out 1 Differing display view in a HiPath 4000 environment Seite 88 Enhanced phone functions 31 More features VI Ii 59 Pickup directed if nec Next Accept call I E Y o Mute off HF answerback on o HF answerback off Enhanced phone functions Answering calls Accepting a specific call for your colleague You hear another telephone ring Press the key shown Select and confirm the option shown Select and confirm the option shown Select and confirm until the name number of the required subscriber is dis played Confirm If you know the number of the telephone that is ringing enter it directly Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the announcement The other party s name or station number appears on the screen You can conduct the call with the handset or in speakerphone mode Lift the handset and answer the call Press the OK key to confirm your selection and answer
12. and call distribution groups Getting to know your OpenStage phone 11 Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone The user interface of your OpenStage 30 T 1 You can make and receive calls as normal using the handset The display permits intuitive operation of the phone Page 15 Audio keys are also available allowing you to optimally configure the audio features on your telephone Page 13 Use this function key to open the service menu or mailbox 2 Page 13 These keys are used for frequently used functions such as disconnecting redialing and for warding Page 13 The headset key is used e g to answer calls The microphone key is used as Mute The keypad is provided for input of phone numbers codes You operate the telephone with the navigation keys Page 13 You can customize your telephone by assigning phone numbers and functions to the function keys Page 52 Getting to know your OpenStage phone Properties of your OpenStage 30 T Display type LCD 24 x 2 characters Full duplex speakerphone function c Wall mounting v OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used acc
13. camp on Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond Page 43 Impe The called party can prevent automatic call waiting Page 44 If this feature is configured contact your service personnel you will hear the ring tone and the message Camp on is immediately displayed Busy override joining a call in progress This function is only available if it has been configured by the service technician contact your service personnel Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm the option shown The called party and person to whom this party is talking hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Number or name You can now start talking Enhanced phone functions 51 Using night answer When night answer mode is active for example during a lunch break or after of fice hours all external calls are immediately forwarded to a specific internal tele phone night station The night station can be defined by service personnel standard night answer service or by you temporary night answer service
14. 67 Changing a number after exchanging moving relocating a phone EE EE EE 68 Resetting services and functions system wide cancellation for a telephone EE EE EE EE EE EE eee eee 68 Activating functions for another telephone EE EE EE EE Ge eae 69 Using system functions from outside DISA direct inward system accesS EE EE EE ES eee 70 Using functions in ISDN via code dialing keypad dialing EE EE ee ee 71 Controlling connected computers programs telephone data service 71 Communicating with PC applications over a CSTA interface ss Ee luus 72 Controlling relays only for HiPath 3000 EE ES Ee ee eee 73 Sensors HiPath 33x0 35x0 only EE EE EE triana ruar en 73 Paging persons not for U S EE ee tarir nn 73 Making calls in the team executive secretary configuration 74 Bcc RE EE DE ME EE EE IH 74 Line utilization iria gen m d uendere dg RR Rd Ear e 74 Line Selz re zac cete RI RERUM A e Wee ed RR ER 74 HUN dcc EE T 75 Answering calls with the trunk Keys liliis eae 75 Dialing with trunk keyS 0 6 RR I 3n 75 Placing a call on hold on a trunk key and retrieving the held call 0 76 Making calls on multiple lines alternately llle 76 MULAP conference release ille 76 Contents Direct station selection Key AE EE EE EE ee teeta 71 Using DSS keys to answer calls ce Ee eh 77 Calling a team me
15. DAVE OE RAE EER aa 63 programming on a Key iese ee Re RA Re 55 Second call ii 2 retreat ede 44 Operational elements seeeeeeeesesess 11 lee Tenue 43 em rele ede IR EE aada 17 Second layer er ptite eit Ee gek Ee EE tage 23 Ovetload giint ea tele en ideae i 67 Secondary lirie 5 2 te ditta 74 Secret busy override eee 60 SENSONE AE EE 73 P Serial number eie ee RR ee ee Re ee ee RR ee ee 10 Shared Ne 2 AE co ttd cette Nes 74 Parking a call eke REKE EER ER n AA OER HE ER tecaatt 23 Personal identification number 63 d CR TM 23 Phone Sicherheitshinweise iii ee ee ee 3 locking another siisii iaaii nai ee ee ee ee 63 Silent monitor locking unlocking centrally 63 ATI MR C 60 using another like your own ese ese ee Ee ee Ee 67 Single line telephone ie ee ee ee ee ee ee ee ee 10 Phone settings RE EE ER 85 Speaker call ee ee ee ee ee ee ee 40 Pickup call ERA dees WEE SR EE Ge exe aud dadesu KEEL SEE Rd 31 82 Speakerphone od 63 N S i a A aa E rre rrerrrr iii 19 fora telephone EER me mE id cid emu OE 62 Speakerphone distance ETES EE EE EG 4 Placing a call on hold Speakerphone mode ssssee 19 20 in the team sss nnn 76 utter Pm 19 20 milium OE RE 74 information EE 10 19 Private line deed eoe edd deter Maeva 74 setting the r
16. Page 75 Lines A distinction is made between primary and secondary lines Each of these line types can be used on a private or shared basis gt Page 74 Primary line All multi line telephones have a primary line This line can be reached in the usu al manner via your public phone number Incoming calls are signaled on this line Secondary line The secondary line on your phone is used as a primary line by another subscrib er Your primary line which is configured on another telephone simultaneously functions as the secondary line on that telephone Line utilization Private line A line that is used by a single telephone This line cannot be used as a second ary line by another telephone Shared line A line that is configured on multiple telephones The line status if configured is displayed for all telephones that share this line If for example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other telephones Direct call line A line with a direct connection to another telephone You can see the status of the line from the LED Line seizure Line seizure must be configured consult your service personnel If automatic line seizure is configured a trunk is automatically assigned when you lift the handset or press the trunk key Making calls in the team executive secretary configuration 75 MZ if nec or if nec NE o Y
17. Y 3 Call waiting duit and return or Y 3 During a call Using call waiting second call Callers can still reach you while you are engaged in another call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can block the second call or the signal tone Page 44 Prerequisite You are engaged in a phone call and hear a tone every six sec onds Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset Placing the first call on hold and answering the second call Select and confirm the option shown You are immediately connected to the second caller The first party is placed on hold Ending the second call and resuming the first one Confirm Replace the handset Recall appears on the display appears on the screen Lift the handset 44 Enhanced phone functions Preventing and allowing call waiting automatic camp on If this function has been configured ask your service personnel you can pre vent or allow a second call Page 43 from being signaled by automatic camp on during an ongoing call Press the key shown Select and confirm the option shown or 490 Call wait term on Waiting tone off Waiting tone on Save number Select an
18. ee ee ee de ee ee ee ee ee 3 Audio Keys eei tarea nnn GEEN RR EEN EE 13 Central telephone lock eees 63 Automatic Call waiting seed de encor QJ Io Im 27 Automatic connection setup eee 41 Change number etie scena td rn 68 Automatic line seizure sees 22 Changed phone ee 68 Charges for another telephone ee ee ee ER AR Re ee 57 B for your telephone sss 57 Checking the key assignment ssssssss 87 Busy override sinis 50 60 Code dl in SDN EES EE EE 71 eris 25 Connection setup C automatiC ies Es andaina ada 41 Call Connection setup automatic sssuus 41 OG N um eade 18 Consultations aa eke eoo ted dte een deco RAAR enti 25 accepting in a team ee ee 78 Control relays 2 rnt iet e ede RA 73 accepting group 82 e TA 72 distributing eee sse 83 anc e 21 entrance phone is ee ee ee ee Ee AA Gee ee 32 D forwarding a VIL c E 26 petals AE AE eae pectore ped E ERES 67 forwarding in a team sees ee de ee ee ke ee ee ee 78 Dialing holdings EE ee ED ee Be denas 46 OnE T EE Oe N 34 Med Key esse f9 from the caller list ee ee ee ee ee 35 MEE EG 18 with speed dialing ee isione isene nen 39 parking EE 45 with the dialing aid 42 pickup directed ee ee ee ER Ee AA ee ee ee 31 Dialing aid e n E ee cp c 42 retrieving from park
19. number MSN 28 Forwarding MSN in CO ee ee ee ee ee 28 Free keys piogrammIng ER 52 Function keys ee ee ee eene 13 programmed iis Ese dee v iba dee uade 14 Functions activating deactivating for another telephone 69 programming on a KEY sees ee ee ee 52 PESCI RE EE EE iade ide 68 using from the outside ee ese ee ek nnen 70 G General information ee ee ee ee ee ee ee Re ee 9 Group call esses 81 H Handsfree answerback ee ese se se ee ee ee ee ee ee ee ee 31 ETT N ER OE N AN 31 OUD ER 31 uis 46 Hotline 12 rrr a d beet I ee ee 41 Hotline delayed ences 41 Hunt group tet bere RE ER N 81 Idle mode ee EE Ee EE aan 15 Important information ee ER AAR RR Re Ee ee ee 4 Incoming calls 2 itt cn 17 Internal directory sem 36 LDAP telephone database susesssss 37 Leaving an advisory message suusss 66 LED MUNK CUI 75 LED display direct station selection keys ssss 14 furiction Keys in te EE 14 LED messages understanding 53 77 79 Line seizure automatic sseeseeeesssse 22 Line utilizatiop iiiter pede nh een eed 74 Location of the telephone ee ee ee ee RR RA ee 4 Locking all phones ies ee ee ee Ge ee 63 Locking unlocking eskasen 6
20. on his or her phone to immediately join the conference You are conducting a call Press the Priv Release key The LED lights up Up to three team members can now join the conference Prerequisite The trunk on which you are speaking is configured on the other phone as a trunk key Press the flashing trunk key Making calls in the team executive secretary configuration 77 if nec In E E le is or Direct station selection key Each team member has a direct station selection key for every other team mem ber This means that each team member can be reached directly by other team members at the touch of a button Understanding LED messages from DSS keys LED on the DSS key is off the team member is not engaged in a phone call LED on the DSS key is lit the team member is engaged in a phone call or has activated do not disturb LED on the DSS key is flashing rapidly a call has arrived for you and needs to be answered LED on the DSS keys is flashing slowly a caller is trying to reach another mem ber of your team who has not yet answered Using DSS keys to answer calls Prerequisite Your telephone rings or the DSS key flashes Press the flashing DSS key This is not necessary if you are called directly DSS key flashes quickly Lift the handset On hook dialing Speakerphone mode Calling a team member directly Press the DSS key If the team member you wish to reach is engaged in another
21. opener Depending on how you program the relays you can activate and deactivate them manually them or configure them to activate and deactivate automatically after timeout Select and confirm the option shown select and confirm the option shown Enter the relay Sensors HiPath 33x0 35x0 only If configured contact your service personnel sensors are able to recognize sig nals call your phone and display an appropriate message on the screen Paging persons not for U S If radio paging equipment PSE is connected to your system contact your ser vice personnel you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This per son can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have enabled a ringing group 2 Page 82 call forwarding Page 26 or call forwarding no answer service technician to the internal station number of your PSE A call request is signaled automatically Answering the page from the nearest telephone Lift the handset Enter the code Enter own station number 74 Making calls in the team executive secretary configuration Making calls in the team executive secretary configuration If configured consult your service personnel you belong to a team of subscrib ers with multiple lines multi line gt Page 10 Your phone features trunk keys MULAP keys gt
22. previous entry confirm select and confirm the option shown Select and confirm the option shown If no name is found If your search does not yield any name corresponding to your query you can ex tend the range of the search e g by deleting characters Select and confirm the option shown For further procedure see above 38 Enhanced phone functions Show matches or Modify search If too many names are found If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view these results select any of the names or change the search string e g narrow the search by entering more characters In this case it is advisable to narrow down the search so that all corre sponding names can be displayed Confirm to view the incomplete list For further procedure see above Narrow the search down Select and confirm in order to change the search string For further procedure see above Enhanced phone functions 39 Making calls using system speed dial numbers Prerequisite You know the system speed dial numbers consult your service personnel Press the key shown Select and confirm the option shown Enter a three digit speed dial number Suffix dialing If necessary you can suffix dial additional digits for example the user s exten sion at the end of the saved station number If this feature is c
23. the call D If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immediately in speakerphone mode If handsfree answerback is disabled default setting follow the procedure described above Placing a speaker call to a colleague Page 40 Enabling and disabling handsfree answerback Open the idle menu Page 15 Select and confirm the option shown select and confirm the option shown 1 Differing display view in a HiPath 4000 environment Seite 88 32 Enhanced phone functions or me Ei ri Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorization contact your service personnel you can activate the door opener enabling visitors to open the door themselves by en tering a 5 digit code using a DTMF transmitter or the keypad installed Speaking to visitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connected to the entrance tele phone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the en trance telephone Confirm Opening the door from your telephone w
24. view in a HiPath 4000 environment Seite 88 68 More functions services Relocate Complete relocate 0 Reset services Changing a number after exchanging moving relocating a phone When configured consult your service personnel you can move your number to any other phone Your phone to date is then assigned the old number of your new phone the num ber including phone settings e g programmed keys are exchanged Prerequisite Your old and new telephone are the first telephones at each con nection The telephones are in idle state The following procedure is carried out on the new phone Press the key shown Select and confirm the option shown Enter own station number Enter code telephone lock 2 Page 63 Not necessary if you have not set a code Confirm D If you change numbers of different system phones programmed keys are replaced with the default assignment You can however connect your phone to a different port and then carry out the procedure Resetting services and functions system wide cancellation for a telephone A general reset procedure is available for initiated functions The following func tions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks Press the key shown Select and confirm the option shown 1 Differ
25. 2 M Mailbox key ee ee ee ee ee emm 13 Making calls ise coe s 22 Making mobile calls eeeese 67 Men Koy 1 re EE OE 13 Message ANSWOMING EE 65 deleting displaying eese 65 je die ade recen aee Ra n tases 65 sending ee ee AR ee enm nennen 65 Microphone P 21 Move function ee se AR Re Ee Ee ee Ee RA ee 68 Move with phone ii see ee Ee ee ee Ee RA ee 68 MULAP conference release l 76 MULAP keys trunk keys ese esse ee ee es se ke ee ee ee 74 Multi line telephone se ee ee ee ER EA RA ee 10 Multiple subscriber number MSN forwarding oo ee se ee ee Ge RR ee enn 28 N Nameplate iii EE EISE Ge ee ee ek eren KEN cus 10 Navigation keys ee ek ee RR ee Re e 13 Night answer N enisi Y th de kis 51 Number SAVING m EE EE EE dns deeeevstate 56 94 Index O Resetting services esse iss eed se ee de Re Ad enne 68 Ring transfer Open listening IN EOM ed aetna AA ee dl EE eta de 21 in an executive secretary team EES ESEG 80 Opening a door sese 32 Ringer ARE N EE OE NN 59 with a code ee ee gai a ER EA Re AG ee ee ee ee 32 Ringing ele AE OE HE EE EE 82 OpenStage 30T ROOM eo MERERI RP m 61 speakerphone mode function MOIES pm 19 setting the room character ees ee ee 86 S OpenStage Key Module 15 ee ee 12 Operating instructions ee ee ee RA ee 3 Safety NOES aci REEN ec ri Ee ek Ee dts 3 Operating steps
26. EE Ee ee 58 Dialing with call charge assignment EE EE SE tee 58 ee 4 44 ce hte Gee N ems ca Oar ee EE 59 Turning ringer cutoff on and off 59 Activating deactivating Do not disturb is EE SE Ee eee 59 Caller ID Suppression is bi cae DERE RE Rad RR Red ee bee eee ER Rek bue 60 Silent Monitoring Secret busy override 0 0 ce eh 60 Monitoring a TOOM 2 cle e RR RR V RR ak ko Deb GE eee e ie RR RE EE 61 Trace call identifying anonymous callers not for U S EE SE EE EE eee eee 61 Locking the telephone to prevent unauthorized use EE EE 0c eee eee 62 Locking another telephone to prevent unauthorized use EE EE ee lees 63 saving your PIN i2isvgiei4eucem943 sl ia DA en Rg be dele ed vu e vcn ge bk ku xen eis 63 More functions services llle 64 Appointments function liliis 64 Saving appointments EE 00 EG ee ee eee 64 Using timed reminderS 000 00 ce Ee hh 64 Sending a message saaressa sls gea org hem sa Rr hh p eR on c ea RU E Roe a d 65 Creating and sending a message EE EE EE EE Ee ee ee ee ee eee 65 Viewing and editing incoming messageS EE EE EE EE eee 65 Leaving an advisory message eee 66 Deleting advisory messages EE EE eae 66 Displaying the number of waiting calls overload display EE EE EE EE essen 67 Using another telephone like your own fora call ii EE Ee ee eee 67 Fax details and message on answering machine s an asaan
27. UNIF S ja sese EET P OpenStage 30 T HiPath 3000 OpenScape Business User Guide A31003 S2000 U 143 8 7619 u n F uU your enterprise Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and 18014001 standards and are certified by an external certification company Copyright Unify GmbH amp Co KG 07 2014 Hofmannstr 51 81379 Munich Germany All rights reserved Reference No A31003 S2000 U143 8 7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage and HiPath are registered trademarks of Unify GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of their respective holders unify com Important information Important information A For safety reasons the telephone should only be supplied with power using the original power supply unit Part number L30250 F600 C 14x x 1 EU 2 US 3 UK AN Never open the telephone or a key module Should you encounter any
28. a time stamp The most recent entry not yet answered in the list is displayed first Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller list is automatically displayed gt Page 15 in the idle menu gt Page 35 Ip Callers with suppressed numbers cannot be saved in the call log Information is displayed regarding the caller and the time at which the call was placed Example Caller ID 10168 PETER Busy 21 02 16 231 L Function menu Time Date Telephone status during a call attempt IIE For a description of how to edit the call logs gt Page 35 Program Service menu Use the menu key to reach the Program Service menu for your communication system The menu key LED remains red as long as you are in this menu Example Menu title Program Service 7 Use speed dialing Further entries are available Menu option The menu structure comprises several levels The first line in this structure shows the menu cur rently selected while the second line shows an option from this menu 18 Basic functions vas if nec or L Basic functions Ts Please read the introductory chapter Getting to know your OpenStage phone Page 11 carefully before performing any of the steps described here on your phone Answering a call Spec
29. age Key Module 15 With a computer via the Internet You can find the online labeling tool together with the user interface at http wiki unify com wiki Key Labelling Tool Select the appropriate key labeling tool in your language You can use the tool online via the browser or you can download it for local use 92 Index Call lQg ME EE EE OE N 17 nd ex Call request dt itt etti teach tenth 17 Call signal t bett e tto ero ve 18 Call volume sessies 85 A Call WaN EE tr EE OE 50 ACCEPTING M 43 Activating door opener ese se eke ee ee ee ee ee 32 Call waiting camp on Advisory message sees se ge Res ER es KA SA Be KA Re ee ed 66 tone Off eT 44 deleting AR AE EE eee ede 66 Call waiting on off sssssssse 44 lS EO EE Udo a Yos 83 Call waiting tone on off ccccccceessecesessscesesseeerenees 44 Alternating e Gale ai RP 29 Announcement sss 40 Caller ID suppression ie ee ee ee 60 Answer timed reminder si asie EER etn 64 Galler AT eN N N 35 Answering machine sss 67 Calling a second party sssssse 25 Assigning a DID number eese 41 Calls Associated dialing dialing aid 42 GS ULI NEIN E TT T EDS 48 Associated service ie ee RR RA GR Ee ee ee ee 69 Calls in queue icr tatnen tni 67 83 Attention ring volume ener ntn itr ridens 86 CE marking ee ee ee ee
30. aled at another definable telephone contact your service personnel Press the Disconnect key If a call cannot be rejected your telephone will continue to ring The message Currently not possible is displayed e g in the case of recalls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or the hands free microphone You can also switch on the handsfree microphone to answer an announcement via the telephone speaker speaker call Page 40 Prerequisite A connection is set up the microphone is activated Press the microphone key The microphone is deactivated Press the illuminated microphone key The microphone is activated Basic functions 25 Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Consultation Confirm Call the second party Return to the first party Return to held call Confirm o Quit and return select and confirm the option shown Switching to the held party alternating Toggle Connect Select and confirm the option shown Combine the calling parties into a three party conference Conference Select and confirm the option shown Allowing call partners to continue a conference after you exit Leave conference Select and confirm the option shown ED For m
31. call the DSS key on your telephone is lit You can still make the call in this case If the party does not answer Lift the handset On hook dialing Speakerphone mode 78 Making calls in the team executive secretary configuration o 1 1 9 Save Transferring a call in progress Press the DSS key and announce the call if necessary Replace the handset Press the key shown Accepting a call for another team member Press the flashing DSS key or trunk key Lift the handset On hook dialing Speakerphone mode Forwarding calls on trunks You can immediately forward internal or external calls to different internal or ex ternal telephones destinations External destinations require special configu ration in the system Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group Open the Program Service menu gt Page 17 Select and confirm the option shown If available press the CFW MULAP key You have programmed a key with the incomplete CFW MULAP function ex cluding the call forwarding type and destination gt Page 52 Press the required line key Enter the required trunk number Select and confirm the option shown select and confirm the option shown select and confirm the option shown Enter the destination number Confirm If available press the CFW MULAP key You have stored the call forwarding type an
32. characters in addition to the digits 0 to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number key on the keypad twice gt To enter a digit in an alphanumerical input field hold down the relevant key Alphabetic labeling of dial keys is also useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Display Your OpenStage 30 T comes with a black and white LCD display Adjust the contrast to suit your needs gt Page 85 Idle mode If there are no calls are being made or settings are not being adjusted your phone is in idle mode Example Time 10 29 SU 05 08 07 220870 S Open the idle menu Own phone number Idle menu Press the v navigation key in the idle mode Page 13 the idle menu then appears You can call up various functions here Entries may vary The idle menu includes selected functions from the Program Service menu Page 17 The idle menu may contain the following entries Caller list Forwarding on Lock phone DND on Advisory msg on Ringer cutoff on Send message View sent message View callbacks Directory HF answerback on Suppress call ID Waiting tone off DISA intern Must be activated by service personnel 2 Only appears when there are messages that the recipient has not yet viewed on
33. confirm the option shown Displaying and assigning call charges 57 65 Show call charges Displaying and assigning call charges Displaying call charges not for U S For the current call Call charges are shown by default on the display when a call ends If you want to display call charges as they occur during a chargeable call your service personnel must request this option from the network operator Call charge display must be requested from the network operator and configured by the relevant service personnel Depending on the setting call charges are displayed during or after a call Depending on the network operator free external calls are also displayed The message Free of Charge appears on the screen either before or during the call If the cost indication facility has not been installed the display will show the di aled number and or the length of the telephone call D If a call is forwarded call charges are assigned to the destination of the call transfer operation For all calls and for the last call Connection charges for the last chargeable call made are displayed first After five seconds the accumulated connection charge total is displayed Press the key shown Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment Seite 88 58 Displaying and assigning call charges Next Print Clear Add information Exit aii
34. creen Select and confirm the option shown Enhanced phone functions 37 Pad or if nec 2 LDAP if nec if nec Delete Character Search Call L or EI Scroll Next Scroll Previous Call Modify search IM Using the LDAP directory If configured ask your service personnel you can search for directory data in the LDAP database and dial the number of any subscriber you find there Prerequisite The LDAP search feature has been configured in the system Lift the handset Press the key shown The LED lights up Confirm If several directories have been configured Select and confirm the option shown Enter the name you wish to search for using the keypad max 16 characters gt Page 15 You can enter an incomplete name e g mei for Meier If configured ask your service personnel you can also search for surname and first name To separate surname and first name by a space enter 0 You can enter incomplete names e g mei p for Meier Peter Select and confirm each letter to be deleted The last letter entered is deleted N In large databases the results of the search may be incomplete if too few characters are entered 2 Page 38 Confirm The name is searched for This may take a few seconds The result is displayed If only one name is found it is displayed Confirm If several names are found max 50 the first name is displayed Scroll to next or
35. d Authorization 508 Temporary Phone Displaying the number of waiting calls overload display You can show the number of external waiting calls on the display if you pro grammed the View number of calls key 2 Page 52 Press the Calls in Q key If the number of waiting calls exceeds a preset limit while you are engaged in another call overload the LED on the key lights up Contact your service per sonnel to find out the waiting call limit LED off There are no waiting calls LED is flashing slowly The set limit has been reached LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call Press the key shown Select and confirm the option shown Select and confirm the option shown Enter the number of the other user Enter the other user s code Page 63 If the other user has not set a PIN he or she is prompted to do so on his or her phone Dial the external number This state is canceled as soon as the call is ended Fax details and message on answering machine If a fax or answering machine is connected to your system and you have as signed the Fax details function to a programmable key Page 52 the key lights up when a fax or a message has been received Deactivating signaling Press the flashing Fax service key The LED goes out 1 Differing display
36. d confirm the option shown Turning the call waiting tone on and off You can suppress the call waiting tone every six seconds for external calls A one time special dial tone then alerts you to the waiting call Activating Open the idle menu Page 15 Select and confirm the option shown Deactivating Open the idle menu Page 15 Select and confirm the option shown Saving a number You can save your call partner s station number for subsequent redialing from the caller list 2 Page 35 Prerequisite You are conducting a call Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment Seite 88 Enhanced phone functions 45 Parking a call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Prerequisite You are conducting a call Press the key shown 56 Park a call Select and confirm the option shown zs Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not displayed it is already in use enter another one Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle m Press the key shown Select and confirm the option shown Enter the park slot number you noted earlier If the park slot number you enter is not i
37. d destination on the CFW MULAP key gt Page 52 Making calls in the team executive secretary configuration 79 Forward Line Off E or ann mnm 25 or n Deactivating call forwarding Open the Program Service menu Page 17 Select and confirm the option shown Press the required line key Enter the required trunk number If available press the CFW MULAP key D If you have activated call forwarding for a trunk a special dial tone sounds when the line is seized Understanding LED messages of the CFW MULAP key The LED on the CFW MULAP key is off call forwarding is not active for this trunk The LED on the CFW MULAP key lights up call forwarding is active for this trunk The LED on the CFW MULAP key is flashing slowly the trunk is the call for warding destination 80 Making calls in the team executive secretary configuration Transferring calls directly to the executive phone Normally all calls for the executive are audibly signaled only by the secretary he set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it Prerequisite On your phone there is a sensor key programmed with the func tion Ring Transfer The default label is Ring xfer Activating mm Press the Ring xfer key The LED lights up or Open the Program Service menu Page 17 Select and confirm the option shown EE Press the required line key or P Enter the requ
38. d nnn 20 Open listening in a room during a call EE EE EE IA 21 Turning the microphone on and off EE EE EE Ee EE EG Ge GE rn 21 Ending aal RS ERG Se E 21 Making calls 222 Lene ee eR Leu m bee eon be RU AURA 22 Off hook dialing sessa sikuna raia EE EEE AE I Rm s 22 On hook dialing ER rnare N Ve dante a eee O RE EE 22 Dialing with the headset connected EE SE ees 23 Dialing with DDS Keys i isses EER ER hand Sa OE RR pada cR Ren Re F 23 Redialing a number ee EE EE Ee ee ete 23 End call eser RAUS INE EE VR TEN N NEE Abu UN A aep Ya 23 Contents Bede IERE EE N N OE qd x OE EE 24 Turning the microphone on and off EE EE EE EE EE EG ee Ee ee rn 24 Calling a second party consultation EE Ee ee ee ee ee ee ee ee ee 25 Switching to the held party alternating o n aa EE EE EE ee e 25 Transierringa call ide ee ke EE ER SERE DERE pea Peed XGA Xu AR b EE 25 Call forwarding aers iere eR Reo CREER NE EU NP EP PS bee 26 Using variable call forwarding Ee SE ee ee ee IIIA 26 Using call forwarding no reply CFNR EE tee eee 27 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S ii EE Ee ee ee 28 Using Callback ERA ER OE AE EE RE daa cea EE 29 Storing a callback ecc RR hb RR REG DR ER EE beet EER RR GER EE RE eed aly 29 Accepting a Callback ass rrini eR AR ekke N Ee EE AE Rami EN aad en A 29 Viewing and deleting a stored callback
39. e EE EE EE EE eee ee ee ee ee 10 Team f nctlons ur ek a Gy Real ER ERG ee ea Re ERN ERA E s 10 Getting to know your OpenStage phone 11 The user interface of your OpenStage 30 T EE EE tee 11 OpenStage Key Module 15 0 EE EE GE ee ee ee hn 12 GEE EE ep dua db EE EO OR EE EE be OE EE dep 13 FUNCHON GEE OE EE Rug paces ae ER OE EO ER OE EE N IE 13 Audio GEE ER EE EE A OER TE EE 13 Navigatiom Keys ier SEE EXE p Dee a x cater abd Se s s ER Rau A 13 Programmable function keys 0 0 00 cece nn 14 Ee RR EE EE OR Feu ug a EE BASH 15 Display 5t dev I IEEE ERR EG NR N E WR du dote S Ra abd eaa d eo 15 Idlemodez st TE NUR OE ERAT A NA ee ee OE ARR 15 Mailbox a C 16 Messages RE EA EE OE EE OE OR EE OA ERE Wr EL 16 Volieemail ests ER MR AGE SEE eh AE NR RR WD M ERA EN e Sa aa ee heed 16 Gal log GE RR ER EER ED ER RE ED OOR AS EEN EE Me aah 17 Program Service menu eers paianed aa aa RE EG ER ee EE RR hh a a nee eee 17 Basic functions sein sea atom cit eds wers ee mn RE EE d 18 Answering a call RE ine hag eee Meg dG ale Race RR Re dek EE ae ee B le eR Gee 18 Answering a call via the handset EE Se eae 18 Answering a call via the loudspeaker Speakerphone mode EE EE se ee 19 Accepting a call via the headset ie EE EE Ee Se ee ee ee ee ee ee 19 Switching to speakerphone mode 00 EE EE ES Ee ete eee 20 Switching to the handset i s EE RR RE EE orere SG GR eee
40. eaker Prerequisite You are conducting a call via the handset Activating Press the key shown Deactivating Press the lit key Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or the hands free microphone Prerequisite You are conducting a call Deactivating the microphone Press the key shown Activating the microphone Press the lit key Ending a call Press the key shown Press the lit key Replace the handset 22 Basic functions JY ms or q Making calls Off hook dialing Lift the handset internal Enter the station number External calls Enter the external code and the station number The connection is established as soon as your input is complete On hook dialing internal Enter the station number External calls Enter the external code and the station number The party you are calling answers via loudspeaker Ilio Your system may also be programmed so that you have to press the in ternal key before you dial an internal number To call an external party you have to enter an external code before dialing the party s telephone number Prime Line is not active contact your ser vice personnel The other party answers with speaker Lift the handset On hook dialing Speakerphone mode The called party does not answer or is busy
41. elect the saved procedure by pressing the key Procedures with activatable deactivatable functions are activated with one press of the button and deactivated with the next You can press the procedure key during a call to automatically send the saved digits as DTMF signals Page 48 For display messages when saving procedures see Page 89 56 Programming the function keys 91 Key assignment Change key Next layer Destinations 3 v o 8 a lil Repdial key ar previous Exit ill Another key SE 91 Key assignment Clear key Configuring repdial keys You can also program internal and external station numbers on the second level The LED function is not available for internal station numbers on the second lev el To program the second level you must program a Shift key 2 Page 52 See also Page 14 Open the Program Service menu Page 17 Select and confirm the option shown Press the key shown Confirm Select and confirm the option shown Confirm Confirm Enter the station number If you make a mistake Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown D You dial the saved number by pressing the key Page 23 You can also save a number during a call Deleting function key programming Open the Program Service menu Page 17 Select and confirm the option shown Press the key shown Select and
42. enu gt Page 15 Select and confirm the option shown Enter the station number TM 3 Responding to a speaker call 2 Page 40 Talking to your colleague with discreet calling If this function has been configured ask your service personnel you can join an ongoing call conducted by an internal user at a system telephone with dis play You can listen in unnoticed and speak to the internal user without being over heard by the other party discreet calling Lift the handset Enter the code Enter your internal station number TM 3 Your service personnel can protect your telephone against discreet calling Enhanced phone functions 41 Reserve trunk Y VI A1 Temporary MSN Automatic connection setup hotline If this function is configured contact your service personnel the system auto matically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Reserving a trunk If configured ask your service personnel you can reserve an occupied trunk for yourself When the line is free you receive a call and a note on the display Prerequisite Currently busy appears on the display Confirm Reserved line is free Your telephone rings and the display shows Trunk is free Lift the handset You will hear the dial tone
43. er Dialing entered displayed numbers Lift the handset Confirm Correcting numbers entered D a A station number can only be corrected as it is being entered Station num bers stored for number redial for example cannot be corrected Select and confirm the option shown The last digit entered in each case is deleted Enter the required digit s Canceling en bloc sending Select and confirm the option shown Press the key shown The LED goes out Enhanced phone functions 35 Using the caller list Detailed information as well as a sample display entry are provided on 2 Page 17 Retrieving the caller list Prerequisite Service personnel has set up a caller list for your telephone Open the idle menu Page 15 Caller list Confirm The latest entry is displayed see the example on gt Page 17 Next To view other calls confirm each subsequent display Ending retrieval lh Previous menu Select and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out Displaying the call time Prerequisite You have retrieved the caller list and the selected call is displayed gt Page 17 Time date sent Select and confirm the option shown Dialing a station number from the caller list Prerequisite You have retrieved the caller list and the selected call is displayed Call Select and confirm the option shown D 3 The caller is automatically de
44. er directly within the carrier network For example you can forward your phone line to your home phone after busi ness hours Press the key shown Select and confirm the option shown Select and confirm the required type of call forwarding select and confirm the option shown select and confirm the option shown Enter your DID number Enter the destination number without the external code Confirm Deactivating call forwarding Select and confirm the option shown Confirm the displayed call forwarding type Enter your DID number Basic functions 29 Callback Using callback You can reguest a callback if the internal station called is busy or if nobody an swers This also applies for external calls via ISDN exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback When the other party is no longer busy When the user who did not answer has conducted another call D When configured contact your service personnel all callback requests are automatically deleted over night Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite A callback was saved Your telephone rings Callback ap pears on the display Lift the handset Press the key shown The LED lights up Select and confirm the option shown You hear a ring tone 30 Basic functions
45. er data Complete entry Confirm Inputs in online mode The connected computer processes your entries directly Enter the code Enter data 72 More functions services Heleen II 04 Bod v or gt 47 77 Communicating with PC applications over a CSTA interface If configured contact your service personnel you can use your phone to com municate with PC applications CSTA Computer Supported Telecommunica tions Applications You send information to the application and receive informa tion from the application for example via your phone display Enter the code Enter the three digit ID for the application you wish to control Use the relevant keys to communicate with the application Temporarily interrupting communication with the application The phone rings You answer the call The Data VO key flashes Communication to the application is automatically in terrupted Resuming communication with the application Press the flashing Data I O key The LED lights up Ending communication with the application Select and confirm the relevant CSTA message Lift the handset and replace it again More functions services 73 90 Control Relay On or gt Pad zi Controlling relays only for HiPath 3000 If this function has been configured contact your service personnel you can use up to four relays to enable disable different devices such as a door
46. ervice personnel Prerequisite Your telephone rings briefly Call for appears on the upper dis play line with the station number or name of the originator the station number or name of the caller appears on the lower line Confirm Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that answers the call first receives the call Saving displaying and deleting telephones for the ringing group Press the key shown Select and confirm the option shown Follow the display prompts enter the internal station number D If your phone belongs to a ringing group your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line Removing all telephones in a call ringing group Select and confirm the option shown Using team functions 83 Uniform Call Distribution UCD If configured consult your service personnel you may belong to a group of sta tions agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on and off at the beginning and end of your shift Press the key shown UCD Select and confirm the option shown Y lil 401 Log on Confirm o 401 Log off select and confirm the option shown To log on enter your identification number Agent Contact your service per sonnel to find out what it i
47. g signal and they are shown on the display Activating Open the idle menu Page 15 Select and confirm the option shown Deactivating Open the idle menu Page 15 Select and confirm the option shown Activating deactivating Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external callers are connected to another phone which you can specify contact your service personnel Activating Open the idle menu Page 15 Select and confirm the option shown Deactivating Open the idle menu Page 15 Confirm D When you lift the handset you will hear a special tone continuous buzz ing reminding you that Do not disturb is activated Authorized internal callers automatically override the DND feature after five seconds 1 Differing display view in a HiPath 4000 environment Seite 88 60 Privacy security EA 37 Restore caller ID led ol oni E Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call The feature remains active until you deactivate it Activating Open the idle menu gt Page 15 Select and confirm the option shown Deactivating Open the idle menu gt Page 15 Select and confirm the option shown Your service personnel can activate deactivate caller ID suppression for all phones Silent Monitoring Secret bu
48. g the ISDN central office party from the conference Select and confirm the option shown 48 Enhanced phone functions 53 DTMF dialing bi Activating tone dialing DTMF suffix dialing You can transmit dual tone multifrequency DTMF signals to control devices such as an answering machine or automatic information system Press the key shown Select and confirm the option shown You can use the keys through BJ X and to transmit DTMF sig nals Ip Ending the call also deactivates DTMF suffix dialing Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection Recording a call If configured contact your service personnel for details you can record an ac tive call Prerequisite You are on a call the Recording key is configured 2 Page 52 Press the Recording key The LED lights up You and the other party hear an announcement that recording has started and as long as recording is still running you hear an acoustic signal approx every 15 seconds pe During recording it is not possible to add further call parties Stopping recording Press the Recording key which lights up The LED goes out Listening to a recording Playback of the recording depends on the voice recording system used see the associated user guide Enhanced phone functions 49 Consultation 80 Speaker call ad v or VI 51 Tr
49. he phone number If the party does not answer Lift the handset On hook dialing Speakerphone mode 76 Making calls in the team executive secretary configuration if nec woe OF Placing a call on hold on a trunk key and retrieving the held call Prereduisite You are conducting a call via one of your group s trunks The Hold key has been programmed on your telephone gt Page 52 Hold Press the Hold key Replace the handset or press the disconnect key Depending on the configuration contact your service personnel this may be necessary so other team members can also pick up the call on hold Retrieving the call Press the trunk key flashing slowly Making calls on multiple lines alternately Prerequisite You are conducting a call via one of your group s trunks Another trunk key is flashing Press the flashing trunk key The first call party is on hold on the other trunk Press the trunk key flashing slowly The second call party is on hold You can switch between lines as often as you wish Press the trunk key flashing slowly each time MULAP conference release If configured consult your service personnel you can program a sensor key on your phone with the function MULAP Privacy Release 2 Page 52 The default label is Priv Release If you program this key you do not have to use the menu to set up a conference Your team partner only has to press the flashing trunk key associated with your trunk
50. he telephone to prevent unauthorized use You can prevent certain unauthorized functions being enabled on your phone during your absence For example dialing external numbers and access to your mailbox can be prohibited Ask your service personnel which functions are locked Locking the phone Open the idle menu Page 15 Select and confirm the option shown select and confirm the option shown Enter code telephone lock gt Page 63 D When the phone is locked a special dial tone sounds when the handset is lifted Within the system users can make calls as normal Your phone can also be locked or unlocked by an authorized party 2 Page 63 Unlocking the phone Open the idle menu Page 15 Select and confirm the option shown Enter code telephone lock gt Page 63 Privacy security 63 943 Lock all phones 5 ock phone unlock phone VI 93 Change PIN Locking another telephone to prevent unauthorized use If configured contact your service personnel you can lock and unlock other telephones to prevent unauthorized access If a phone user locks his or her phone and forgets the personal lock code you can use this function to unlock the phone Press the key shown Select and confirm the option shown Enter the internal station number of the phone you wish to lock unlock Confirm select and confirm the option shown Saving your PIN Enter a personal code to use
51. ial default ring signaling is set for your telephone When you receive an internal call your telephone rings once every four sec onds single tone sequence When you receive an external call your telephone rings twice in rapid succes sion every four seconds dual tone sequence When you receive a call from the entrance telephone your telephone rings three times in rapid succession every four seconds triple tone sequence If a call is waiting you hear a short tone beep every six seconds pe Your service personnel can adjust the ring cadence for external and inter nal calls for you In other words different ring cadences can be set for dif ferent internal callers The number or the name of the caller appears on the display Answering a call via the handset The phone rings The caller is displayed Lift the handset Set the call volume Basic functions 19 q if nec orL q if nec orL Answering a call via the loudspeaker speakerphone mode Suggestions for using speakerphone mode Tell the other party that you are using speakerphone mode The speakerphone works bests at a low receiving volume The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm approx 20 inches The phone rings The caller appears on the screen Press the key shown The LED lights up Raise or lower the volume Keep pressing the key until the desired volume is
52. iew in a HiPath 4000 environment 88 PING DIODIBIIIS 43 63 ES pP GRE VP ord DEER ORS deos 89 Responding to error messageS EE EE n 89 Contact partner in the case of problems llli 89 Troubleshooung ER EE EE EEN verdad EO Rusa dne Pales 90 Caring for your telephone ee EE Ee SG ee ee hmm 90 Labeling EE RE EE OO OE EE ene UA EO d GR dedi s 91 General information 9 General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The respective features must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons The function is not configured for you or your telephone Please contact your system support representative Your communications platform does not feature this function Please contact your sales partner for information on how to upgrade This user guide is intended to help you familiarize yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or progra
53. ing display view in a HiPath 4000 environment Seite 88 More functions services 69 Activating functions for another telephone If configured contact your service personnel you can activate and deactivate the following functions for other phones associated service Do not disturb code 97 14 97 gt Page 59 Call forwarding code 11 12 13 221 gt Page 26 Lock and unlock phone code 66 66 gt Page 62 Ringing group code 81 481 gt Page 81 Leave an advisory message code 69 469 gt Page 66 Group call code 85 485 gt Page 81 Reset services and functions code 0 gt Page 68 Control relays code 90 4290 gt Page 73 Night answer code 44 44 gt Page 51 Timed reminders code 46 46 gt Page 64 Y Press the key shown 83 Associated serv Confirm Enter the internal station number of the phone where you wish to activate the function Enter code for example 97 for Do not disturb on For any additional input follow the instructions on your display 70 More functions services B Using system functions from outside DISA direct inward system access If configured contact your service personnel you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions Reset services and functions code 0 gt Page 68 Call for
54. ion shown select and confirm the option shown Enter the destination number Confirm Deactivating call forwarding Select and confirm the option shown Basic functions 27 495 CFNR on Save SE 495 CFNR off Delete o Exit Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by ser vice personnel or that are received while another call is ongoing can be auto matically forwarded to a specified telephone Press the key shown Select and confirm the option shown Enter the destination number Enter the internal station number for internal destinations Enter the external code and the external station number for external destina tions Confirm Deactivating call forwarding no reply Press the key shown Select and confirm the option shown Confirm Select and confirm to deactivate but not delete the forwarding destination If CFNR is activated when you hang up CFNR to appears briefly on the Ld display 4 28 Basic functions Trunk FWD on Y lil 1 immediate o 2 on no answer d on busy Save Trunk FWD off Ii Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S If this function has been configured contact your service personnel you can forward calls to your assigned multiple subscriber number MSN DID numb
55. ired trunk number Deactivating L 1 Press the Ring xfer key The LED goes out or Open the Program Service menu Page 17 Select and confirm the option shown Emm Press the required line key or 15 Enter the required trunk number Using team functions 81 Leave group o Join group NEE or j Leave group o Join group NEE or 301 X Group name o 2 301 Group name Next o Leave group o Join group Using team functions If configured consult your service personnel your telephone is part of a team The team consists of internal phones that are able to use certain functions Activating deactivating a group call If configured consult your service personnel you belong to one or more groups of stations which can be reached via hunt group or group call station numbers Incoming calls are signaled one after the other hunt group or simultaneously group call on all phones in the group until a group member answers the call Each station in the group can still be reached via their personal station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group You are part of a hunt group or call group Open the idle menu gt Page 15 Select and confirm the option shown select and confirm the option shown Press the Hunt group key You belong to multiple groups Open the idle menu gt
56. ithout calling the entrance telephone Press the key shown Select and confirm the option shown Dial the entrance telephone number Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a door bell call signal may or may not be forwarded Enhanced phone functions 33 v 89 Door opener on o d3 change password 1 enable with ring o 2 enable w o ring VI l 89 Door opener off Activating the door opener Press the key shown Select and confirm the option shown Dial the entrance telephone number Enter the five digit code Default code 00000 Select the displayed function and press the OK dialog key to change the code Select and confirm the option shown You can also open the door without a doorbell ring Deactivating the door opener Press the key shown Select and confirm the option shown 34 Enhanced phone functions Cancel Making calls En bloc sending correcting numbers If this feature is configured contact your service personnel a connection is not attempted immediately when a station number is entered This means that you can correct the number if necessary The station number is only dialed at your specific request internal Enter the station number External calls Enter the external code and the station numb
57. keys until the setting you want ap pears on the screen OK Save Language for system functions Press the key shown More features Select and confirm the option shown Select and confirm the option shown Select the language you wish to use such as Spanish and press the OK di alog key to confirm Testing the phone 87 940 Phone test Prog feature key Exit Testing the phone Testing functionality You can test your phone s functionality Prerequisite The phone is in idle mode Press the key shown Select and confirm the option shown Select and confirm the option shown If everything is functioning correctly all LEDs on the phone flash only the menu key LED is continuously lit your station number is displayed the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys Press the key shown Select and confirm the option shown Press any key The key assignment is displayed Select and confirm the option shown 88 Differing display view in a HiPath 4000 environment Differing display view in a HiPath 4000 environment Depending on the system configuration some functions may not always be of fered in the display as described in this document In addition display texts may differ from those described in this document ac cording to the system configuration The foll
58. leted from the caller list when a connection is finally set up Removing an entry from the caller list Prerequisite You have retrieved the caller list and the selected call is dis played e Delete Confirm 1 Differing display view in a HiPath 4000 environment Seite 88 36 Enhanced phone functions Scroll Previous Delete Character if ne Delete Line Call Dialing a number from the internal directory The internal directory contains all station numbers and system speed dial num bers assigned to a name Contact your service personnel to find out if one was configured for your system Prerequisite Names have been assigned to the station numbers stored in the system Lift the handset Press the key shown The LED lights up Confirm If several directories have been configured Confirm The first entry is displayed on the screen Scroll to next or previous entry select and confirm the option shown select and confirm the option shown Enter the name you want to find or just the first few letters using the alphanu meric keypad Page 15 Select and confirm each letter to be deleted The last letter entered is deleted If all letters are deleted the first entry in the directory will be displayed again Select and confirm the option shown All entered letters are deleted and the first entry in the internal directory is displayed again The entry you wish to dial appears on the s
59. ll charges Page Answer page Timed remind er Open door DTMF dialing Recall key Room monitor Hold key Consult internal Consultation Associated dial Associated serv Tel data service Re locate Discreet Call Programming the function keys 55 91 Key assignment Change key More features Procedure key Y lil a Ba Bae Me oni 5a t eles Save E 3 o o o previous Exit o Another key Programming a procedure key Numbers and functions which require further input i e which contain several op erating steps can be saved on a key on your telephone The relevant service personnel must be granted appropriate authorization For example the function Associated dialing gt Page 42 together with the re quired input phone number to be dialed can be saved on a key Numbers which require further input can also be saved Open the Program Service menu gt Page 17 Select and confirm the option shown Press the key shown Confirm Select and confirm the option shown Select and confirm the option shown Enter procedure Example 67 231 123456 Code for associated dial Number of the phone for which the call should be made the number to be called Press Pause to enter pauses a P appears on the display Confirm If you make a mistake Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown D S
60. m ming an OpenStage phone Impe For your own protection please read the section dealing with safety in detail Follow the safe ty instructions carefully in order to avoid endangering yourself or other persons and to pre vent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step in structions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Reference Guide contains quick and reliable explanations of frequently used functions Service The service department can only help you if you experience problems or defects with the gt phone Should you have any questions regarding operation your specialist retailer or network ad ministrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country 10 General information Intended use The OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall Any other use is regarded as unauthorized Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning Your com munications platform can be obtained from you
61. mber directly EE EE EE EE Ee eee 77 Transferring a call in progress EE EE eee eae 78 Accepting a call for another team member EE EG eae 78 Forwarding calls on trunkS ie aiana eee eee E A 78 Transferring calls directly to the executive phone EE EE EE EE Ee ee ee ee ee 80 Using team functions sr RR 1 wy x ERE X234 HR RA 81 Activating deactivating a group call lisse 81 Accepting a call for another member of your team nauau auaa lees 82 RINGING groups s mede Pad oe ER ERO Pawan ee dad RO MA WU dad dae ads E qud RE OE Rud 82 Uniform Call Distribution UCD isssleeese RII IIR I th 83 Individual phone configuration Ls 85 Settirig contrast i ss ses leebeneeLecbRPRRPIQUR PERD DER RE geben ee PRESSE N EER d 85 Adjusting audio settings iis ES EE SE EE Se te nne 85 Adjusting the receiving volume during a call ie EE SE eae 85 Adjusting the ring volume ee ee sg ee ee ee ee a 85 Adjust ning tone Eg deg herd eb bed qudd deed geht deberet debere des 85 Adjusting the attention ring volume EE SE Ee ee III 86 Adjusting the speakerphone to the room acoustics EE EE EE EE cece ee ee 86 Language for system functions EE EG ee ee ett eee ee 86 Testing ING PONG iss dq ek pee She or dad ee ope qa osos 87 Testing functionality EE EE EE EE EE Ge 3 e rr 87 Checking the key assignment EE EE EE Ee ee Ee ee ee mn 87 Differing display v
62. n use you cannot retrieve the call D If a parked call is not picked up after a specific period of time the call is re turned to the telephone from where it was parked recall 1 Differing display view in a HiPath 4000 environment Seite 88 46 Enhanced phone functions Held on line 801 if nec wow Or Retrieve line or Holding external calls If you have programmed a hold key on your phone gt Page 52 you can put ex ternal calls on hold Then all other stations can accept the call on the assigned trunk Press the Hold key The message of the relevant trunk appears e g 801 and note the trunk num ber If available the LED of the assigned trunk key flashes slowly Replace the handset or press the key shown Depending on the configuration this may be necessary so other members can also pick up the call on hold Accepting call on hold Prerequisite One or more calls are on hold The phone is idle Press the key shown Select and confirm the option shown If the Retrieve key is available gt Page 52 press it Enter the noted trunk number If there is a Line key available for the relevant trunk it flashes slowly Press the key shown Enhanced phone functions 47 Start conference Conference Return to held call Add party ar Conference View conf parties Next Exit list View conf parties Next Remove party Leave conference
63. on as the function is successfully activat ed In the case of an external call the connection is cleared as soon as one of the call partners hangs up More functions services 71 PES 503 Keypad dialing ee ee m 42 Tel data service N m or or Using functions in ISDN via code dialing keypad dialing If authorized contact your service personnel you can access ISDN functions in some regions using codes Press the key shown Confirm Enter the required trunk number contact your service personnel Entering a code for required ISDN function contact your service personnel D Contact your network provider to find out which ISDN functions can be code operated in your country Unify GmbH amp Co KG shall not be liable for damages costs which may be incurred by fraudulent activities or remote operation such as toll fraud Controlling connected computers programs telephone data service If this function has been configured contact your service personnel you can control connected computers or programs running on them such as hotel ser vices or information systems from your telephone Prerequisite You have set up a connection Press the key shown Confirm For entering data you are guided by the connected computer However de pending on configuration contact your service personnel you must activate your entries in one of the following ways Inputs in en bloc mode Ent
64. on shown Using timed reminders Prerequisite You have saved a reminder Page 64 The saved time arrives The phone rings The appointment time is displayed Press key twice Lift the handset and replace it again If you do not answer the timed reminder it is repeated five times and then Ld deleted More functions services 65 Send message O Please callback or o Enter message text Send View sent message Message sent Delete E Mil M o View messages v Message sent Sending a message You can send short text messages to individual stations or groups of stations with system telephones Creating and sending a message Open the idle menu gt Page 15 Select and confirm the option shown Enter the internal station number of the recipient or group Select predefined text can be changed by service personnel and confirm Enter the code directly The code is shown on your display with the corresponding message Select and confirm the option shown Text entry up to 24 characters gt Page 15 Confirm D Transmitted text messages are saved as callback requests on system tele phones with no display and on ISDN pulse or tone dialing telephones Displaying and deleting messages you have sent Prerequisite The recipient has not yet accepted a sent message Open the idle menu Page 15 Select and confirm the option shown Confirm The text me
65. one on and off EE EE EE EE EG EE Re ees 44 Sing a number keke ey ER ER ERK RR ESE deter NR ER Eg A RA PEL 4G RR EE ed 44 sek de RR kem daar NER ON OT Shatin du ed AU ac RE Y dU 45 Holding external calls 2 4 22 araa EER ee SR RR m RE RR PER RA ed 46 Conducting a conference EE EE EE Ee eh rn 47 Activating tone dialing DTMF suffix dialing 00 00 cee eee 48 Recording a call ss ete BERK KEER KEN ee edd th EE WEE DORRE Be quake XR bee 48 Transferring a call after a speaker call announcement in a group 49 Send tunk flash ike us chad a dees aw de cade WEE ER RES N dea EER ne 49 If you cannot reach a destination 0 EE Ee ES Ee EG Re ee nh 50 Call waiting Camp On esere anaia EE eR RR m em 50 Busy override joining a call in progress slelsi ien 50 Using night arisWer asd uuu ua ge Sina a eagle ae Se a PERS ARES EAE ae 51 Programming the function keyS 0000 eee eee 52 Configuring function Keys EE EE EE ee Ee ee ee ee ee ee mm ms 52 Overview of functions ii EER EE EE EE SEERE ll hh 53 Programming a procedure key EE EE EE EE Ee ee e 55 Contents 7 Configuring repdial Keys EE EE EE EG ee ee hrs 56 Deleting function key programming EE EE EE RI II 56 Displaying and assigning call charges 57 Displaying call charges not for U S a a tenes 57 Displaying call charges for another telephone not for US EE EE EE
66. onfigured a suffix is automatically dialed for example O for the exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys Page 39 Press the key shown Select and confirm the option shown Press the key shown Press the required speed dial key Configure a speed dial key You can program the keys to with ten frequently used phone num bers Press the key shown Select and confirm the option shown Confirm Press the key shown Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm First enter the external code and then the external station number Confirm 1 Differing display view in a HiPath 4000 environment Seite 88 40 Enhanced phone functions o 4 Previous Next o Change o Delete o A Exit 80 Speaker call y Cadi If you make a mistake Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown select and confirm the option shown select and confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connect ed ask your service personnel or to an internal user with a system telephone without any action on their part Open the idle m
67. oom character cec 86 Procedure setting the volume sssssseettenes 86 programming Orr Kays sissies ke ied RAS 55 Special dial tone ii ee ee ee ee 59 Product designation ees ee AA ee 10 Speed dialing Program Service menu esse se se se ske se Se ge Re ee Be eek ae 17 dialing S25 2s hae PE AR N 39 Programmed function keys iese ee ee 14 saving station speed dialing s 39 Programming free keys eee 52 suffix dialing RE sshd N OR N 39 Project calls E 58 EUST a Re EE N UE ERES 39 Project code account code ee ee 58 Station number ASSIQMING fs 3 EE od Rd Gin ate 41 COMOCUIAG pm 34 R deactivating display sesse ee dee ee ee ee ee 60 Radio paging equipment PSE we 73 sian speeds 8 Recall EET ED 49 Suffix dialing Receiving MOMMIIG cose ctor aaa ree naire eae 89 a tomoaltlC rrr N OE N eH Ran 39 Recording An 48 DTMF tone dialing 48 Redialing a number RE EA ER ERR E ee creer 23 System speed dialing e 39 from the caller list ee ee ee RR ee ee 35 System wide cancellation 68 AE esed abit EE ia dev uas 73 Relocate ie ee ee EA Re AR AE ee ee Ee ee ee ee 68 Repdial OT N OE tha es 23 T Reserve trunk ie se RA ee ee ee ee ee ee ee 41 Resetting functions eee 68 Tel data service u ee ee ee ee ee eke ee ee eek ee ee ee ee 71 95 Index Telephone fefe Ke EE EE OE OE EE 62 locking unlocking
68. ording to your needs gt Page 14 100000000000 TIT You can only attach one OpenStage Key Module 15 to your OpenStage 30 T Getting to know your OpenStage phone 13 Keys Function keys Function when key is pressed End call disconnect 2 Page 21 Redial gt Page 23 Button for fixed call forwarding with red LED key gt Page 26 Open mailbox with red LED key gt Page 16 Open Program Service menu with red LED key gt Page 17 2 x Cre Function when key is pressed Making calls using the headset gt Page 19 Activate deactivate microphone also for speakerphone mode gt Page 21 Set volume lower and contrast brighter gt Page 85 Turn loudspeaker on off with red LED key gt Page 21 Set volume louder and contrast darker gt Page 85 Navigation keys These are used to manage most of your phone s functions and display skew EE Function when key is pressed Open the idle menu gt Page 15 or browse back in the menu Perform action Open the idle menu gt Page 15 or browse forward in the menu 14 Getting to know your OpenStage phone Programmable function keys Your OpenStage 30 T has eight illuminated keys to which you can assign functions or numbers Increase the number of programmable function keys by connecting a key module gt gt Page 12 Peter Fox
69. ore information on conferences see gt Page 47 Transferring a call If the person you are speaking to wants to talk to another colleague of yours you can transfer the call that colleague Consultation Confirm Enter the number of the party to which you want to transfer the call Announce the call if necessary lt Replace the handset o Transfer Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 88 26 Basic functions Forwarding on IL 1 all calls o 2 external calls only o B internal calls only Save Forwarding off Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or ex ternal telephones destinations External destinations require special configu ration in the system When call forwarding is active a special dial tone sounds when you lift the Did handset If DID DTMF is active contact your service personnel you can also for ward calls to this destination Destinations Fax 870 DID 871 Fax DID 872 If you are a call forwarding destination your display will show the number or the name of the originator on the upper line and that of the caller on the lower line Press the forwarding key Open the idle menu Page 15 Select and confirm the option shown Confirm select and confirm the opt
70. owing table provides an overview HiPath 3000 display HiPath 4000 display Description Program Service Service menu 2 Page 17 Transfer Transfer 2 Page 25 View callbacks Show callback destinations 2 Page 30 Pickup directed Pickup directed 2 Page 31 Caller list Call list log 2 Page 35 Use speed dialing Use speed dialing Change Speed Dial Speed dial gt Page a9 Call wait term Second call release gt Page 44 Call wait trm off Second call on off Ringer cutoff on off Ringer cutoff on off 2 Page 59 Join leave group Hunt group on off 2 Page 81 Fixing problems 89 Invalid entry Not authorized Currently not possible Invalid station number Fixing problems Responding to error messages Possible causes Station number is incorrect Possible reactions Enter correct station number Possible causes Locked function selected Possible reactions Apply to service personnel for authorization for relevant function Possible causes Dialed a non existent station number Called phone is unplugged Possible reactions Enter correct station number Call this station again later Possible causes Dialed your own station number Possible reactions Enter correct station number Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes for example 90 Fixing problems Troubleshooting P
71. problems contact the responsible administrator AN Use only original accessories The use of other accessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking inva lid Trademarks CE The device conforms to the EU directive 1999 5 EC as attested by the CE marking E All electrical and electronic products should be disposed of separately from the mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent po tential damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the European Di rective 2002 96 EC Countries outside the European Union may impose other regu lations regarding the disposal of electrical and electronic equipment Trademarks Location of the telephone The telephone should be operated in a controlled environment with an ambient temperature bet ween 5 C and 40 C To ensure good
72. r service technician Please have this information ready when you contact our service department regarding faults or problems with the product Speakerphone guality and display legibility To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Proceed as follows to optimize display legibility Turn the phone to tilt the display to ensure you have a frontal view of the display while elim inating light reflexes Adjust the contrast as required Page 85 Single line telephone multi line telephone Your OpenStage 30 T is a multi line telephone This means that your service personnel can con figure multiple lines on your phone which is not the case with single line phones Each line is as signed an individual phone number which you can use to make and receive calls The programmable sensor keys function as line keys on multi line phones 2 Page 75 When using a multi line phone to make and receive calls certain particulars must be taken into account gt Page 75 ff The executive secretary configuration is a special case This is a multi line telephone with special features e g Ring Transfer and Accept call configured especially for executive secretary use gt Page 74 ff Team functions To increase the efficiency of telephony your service personnel can configure various Team func tions such as pickup groups hunt groups
73. required Exit Confirm il Another key Select and confirm the option shown The LED displays show the status of the function gt Page 14 and gt Page 53 Programming the function keys 53 IN Uf d PA i M ELI Overview of functions The functions are split into the following menus Destinations Feature Settings PIN and Authorization Calls More features D The available functions depend on your configuration If a function is miss ing contact your service personnel Saved function LED messages Call forwarding Forwarding trunk Forward Line Night answer Do not disturb Telephone lock Advisory message Ringer cutoff HF answerback on off Join leave group Caller ID suppression Call wait term Waiting tone off Ring Transfer Recording Door opener on off Control Relay only for HiPath 3000 Ringing group on Shift Key UCD Available on off Work on off Night answer on off MULAP Privacy Release Saved function is not activated Saved function is activated Callback You have no entry for callback You have an entry for callback Repdial key Internal Direct station select Party not on a call Party is on a call or has activated DND Flashing quickly Vm being called please accept Flashing slowly another party is being called and has not yet answered Call key General call key Trunk key MULAP Key Temporary MSN No call via corresponding trunk Acti
74. ressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone Page 59 If so deactivate it You cannot dial an external number Check whether your telephone is locked If the phone is locked enter your PIN to unlock it 2 Page 62 To correct any other problems First contact the relevant service personnel If the service personnel are unable to correct the problem they must contact Customer Service Caring for your telephone Never allow the telephone to come into contact with coloring oily or aggres sive agents Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth If the telephone is very dirty clean it with a diluted neutral cleaner containing surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only Never use aggressive or alcohol based cleansers on plastic parts The use of Scouring agents is also forbidden Fixing problems 91 Labeling keys The following options are available for labeling keys of the OpenStage 30 and or OpenStage Key Module 15 with the functions assigned to them or the saved numbers on them Labeling By hand Labeling strips are supplied with your OpenStage 30 and OpenStage Key Module 15 Note the function or name in the white field on the strip and insert the strip on your OpenStage 30 or OpenSt
75. s Only appears if callback reguests are saved 16 Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform contact the relevant service personnel messages from services such as HiPath Xpressions are displayed in this ap plication in addition to messages received Messages You can send short text messages to individual internal stations or groups In idle mode 2 Page 15 the following signals alert you to the presence of new messages key LED lights up Displays Messages received Press the mailbox key LT Example Caller ID Msg from Coco Chanel Message sent Function menu Display message IIE For a description of how to edit the entries gt Page 65 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived An appropriate message also appears on the display for instance in Entry Voice Mail lt x gt new messages To play back your voicemail follow the instructions on the display Getting to know your OpenStage phone 17 Call log If you are unable to accept an external or internal call the call attempt is stored in the caller list Answered calls can also be saved contact your service personnel Your telephone stores up to ten calls in chronological order Each call is assigned
76. s Logging on and off during your shift Press the key shown UCD Select and confirm the option shown Y lil L 402 Not available Confirm o A 402 Available select and confirm the option shown 84 Using team functions Y UCD 403 Work on o 403 Work off UCD Y lil 404 UCD night on o 404 UCD night off UCD 405 Calls in queue v I Requesting and activating a work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is excluded from call distribution for a set period or until you log back on Press the key shown Select and confirm the option shown Confirm select and confirm the option shown Turning the night service on and off for UCD Press the key shown Select and confirm the option shown Confirm select and confirm the option shown Display the number of waiting calls Press the key shown Select and confirm the option shown Confirm Individual phone configuration 85 Eer EE Display contrast S L eor El L lorL eal or a EE or L For L Ed or L Individual phone configuration Setting contrast Press one of the keys shown in idle mode gt Page 15 Select and confirm the option shown Modify the setting Keep pressing the key until the desired contrast is set Save Adjusting audio settings Optimize the audio settings on your OpenS
77. set Ending a call Press the key shown The LED goes out Accepting a call via the headset Prerequisite A headset is connected The phone rings The key flashes Press the key shown Set the call volume D The headset port on the phone is preset for a corded device and is auto matically switched when you use a cordless headset You must however use the call answer function of the headset at least once so that the tele phone can make the corresponding setting 20 Basic functions ED ee if nec or L q 4 if nec or L Switching to speakerphone mode People present in the room can participate in your call Prerequisite You are conducting a call via the handset Hold down the key and replace the handset Then release the key and proceed with your call Set the call volume U S mode If your communication system is set to US mode contact your service person nel you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode Press the key shown Replace the handset Proceed with your call Set the call volume Switching to the handset Prerequisite You are conducting a call in speakerphone mode Lift the handset The key shown goes out Basic functions 21 q q Open listening in a room during a call People present in the room can silently monitor your call Let the other party know that you have turned on the sp
78. speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Product support on the internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com Contents 5 Contents Important IBIOFFONB UOTE La ad ack ex CREAR E E dC Rd 3 DECIR LEER GIL EE OE OE OS DITE TTE 3 Location of the telephone EE 00 cee EG ee ee ee ee ee ee ee ee eee 4 Product support on the internet EE EE EG GE ee ee le 4 General information os 23 2 AREA 440404 tre dos ROS Sel EER s 9 About this manual ss ee ER Ed rrr ber RE ER REED RE ER DE RE ddr e dns 9 Apie ARE D RO ER ERU EE EE Roig EE ge eae a EE EG 9 Intended use se EE RED BR RR DR ER EE RE Eg pe Ree RR RS eee 10 Telephone type EE EE EE EE EE eee eens 10 Speakerphone quality and display legibility ii cee 10 Single line telephone multi line telephon
79. ssage is displayed Select and confirm the option shown The message is deleted Viewing and editing incoming messages Pay attention to the notes on Page 16 The LED lights up Press the key shown Confirm The sender s caller ID appears on the display Confirm The text message appears on the display 66 More functions services Time date sent Call sender Delete Advisory msg on O Will return at or or Enter message text Save Advisory msg off i Viewing the transmission time Confirm Calling the sender Select and confirm the option shown Deleting messages Select and confirm the option shown Leaving an advisory message You can leave messages advisory messages on your phone s display for inter nal callers that wish to contact you in your absence When you receive a call the message appears on the caller s display Open the idle menu gt Page 15 Select and confirm the option shown Select predefined text can be changed by service personnel and confirm Enter the code directly The code is shown on your display with the corresponding message Ip Predefined messages with a colon can be completed by entering a digit Select and confirm the option shown Enter message up to 24 characters Page 15 Confirm Deleting advisory messages Open the idle menu Page 15 Select and confirm the option shown More functions services 67 PIN an
80. sy override When configured ask responsible service personnel you can join in an on go ing call conducted by an internal user and monitor silently and unnoticed Enter the code Enter your internal station number Privacy security 61 88 Room monitor zi m B4 Trace call Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored Press the key shown Select and confirm the option shown You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the lit key The LED goes out Replace the handset Monitoring the room Enter the internal station number of the phone located in the room that you wish to monitor Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or up to 30 seconds after a call In this case you should not hang up Press the key shown Select and confirm the option shown D If the trace is successful the transmitted data is stored by your network op erator Contact your service personnel 62 Privacy security Lock phone or Unlock phone Unlock phone Locking t
81. tage for your environment and ac cording to your personal requirements Adjusting the receiving volume during a call You are conducting a call Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring volume Press one of the keys in idle mode gt Page 15 or while a call is in progress Confirm Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjust ring tone Press one of the keys shown in idle mode Page 15 Select and confirm the option shown To adjust the ring tone Keep pressing the keys until the desired tone is set Save 86 Individual phone configuration Adjusting the attention ring volume If you are part of a team with trunk keys other calls can be signaled acoustically in the team during a call You will hear the attention ring of L Press one of the keys shown in idle mode gt Page 15 Select and confirm the option shown oris Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the mi crophone you can adjust the telephone to the acoustics in your environment Quiet room Normal room and Noisy room or L Press one of the keys shown in idle mode gt Page 15 Select and confirm the option shown orL To set the room type Keep pressing these
82. the functions Locking the telephone to prevent unauthorized use Page 62 for using another telephone like your own Page 67 for changing a number Page 68 You can save this code Press the key shown Confirm Enter the current five digit PIN If you have not yet set a PIN use 00000 the first time Enter the new PIN Re enter the new PIN Impe If you forget your code contact your service personnel Your code can be reset to 00000 64 More functions services 46 Timed reminder on ar if nec or One time only o Daily Save VI l 46 Timed reminder off Delete o Exit Reminder at 1200 q o Ex 47 Oo More functions services Appointments function You can configure your phone to call you to remind you about appointments Page 64 You must save the required call times You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment Saving appointments Press the key shown Confirm Enter a 4 digit time such as 0905 for 9 05 9 05 am or 1430 for 14 30 2 30 pm If the selected language is US English configure Page 86 you can enter the code 2 for am or 7 for pm default am Confirm Select and confirm the option shown Confirm Deleting and checking a saved appointment Press the key shown Confirm Confirm Select and confirm the opti
83. u Trunk keys The programmable keys on multi line phones function as line keys Every sen Sor key programmed as a Trunk key key label Transfer Trk corresponds to a trunk with the result that you can configure up to 8 trunks in OpenStage 30 T As a team member you can independently program the following functions on keys Page 52 Direct station select Join leave group not available on executive phone in an executive secretary team Ring Transfer On Off only in an executive secretary team You can also program a sensor key with the function Forward Line call for warding for each line LED displays on trunk keys Explanation Off The line is in idle mode Incoming call on the line Flashing Hold reminder is activated The line is on Hold On The line is busy 1 In this manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual Answering calls with the trunk keys Prerequisite Your telephone rings or the trunk key flashes quickly Press the trunk key that is flashing quickly not necessary if Prime Line is active Lift the handset On hook dialing Speakerphone mode Dialing with trunk keys Press the free trunk key you wish to use to establish the connection not necessary if Prime Line is active Dial t
84. unk flash Transferring a call after a speaker call announcement in a group If this function has been configured contact your service personnel you can use a speaker call announcement 2 Page 81 to announce a call in progress to a group of users Page 40 After a member of the group has accepted the call request you can transfer the waiting party Prerequisite You are conducting a call Confirm The other party is placed on hold Press the key shown Select and confirm the option shown Enter the group s station number Announce the call When a member of the group accepts the call 2 Page 40 you are connected to this party Replace the handset Select and confirm the option shown D If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall Send trunk flash To activate ISDN type services and features through the network carrier s ana log trunks or those of other communications platforms such as consultation hold you must send a signal to the trunks before dialing the service code or telephone number Prerequisite You have set up an external connection Press the key shown Select and confirm the option shown Enter the service code and or telephone number 1 Differing display view in a HiPath 4000 environment Seite 88 50 Enhanced phone functions If you cannot reach a destination Call waiting
85. ve call via the corresponding trunk Flashing quickly call on the relevant trunk call pickup is possible by pressing the key Flashing slowly a call is placed on hold on the relevant trunk 54 Programming the function keys E UE E DI DI PA i IN ELI Trunk group key At least one trunk is free All lines in this trunk group are occupied View call charges No chargeable calls have been set up since the last check Chargeable calls have been set up since the last check Call forwarding Forward Line Flashing slowly your line is a call forwarding destination Fax details No fax received or no message on the answering machine Fax received or message on the answering machine View number of calls No waiting callers Flashing quickly callers waiting certain number is exceeded Flashing quickly callers waiting certain number is reached Data VO Service No connection to an application Active connection to an application Flashing slowly connection to an application is temporarily interrupted The following functions programmed on keys do not have a LED function Repdial key external Procedure key Trace call Speed dial Clear Lock all phones Send message Directory 1 internal 2 LDAP Call waiting Tog gle Connect Conference Speaker call Retrieve line Reserve trunk Release trunk Temporary Phone Override Park a call Pickup directed Pickup group Account code Show ca
86. warding code 1 1 2 Page 26 Lock and unlock phone code 66 66 gt Page 62 Save your PIN code 93 gt Page 63 Send a message code 68 68 gt Page 65 Leave an advisory message code 69 69 gt Page 66 Ringing group code 81 81 gt Page 81 Group call code 85 85 gt Page 81 Caller ID suppression code 86 86 gt Page 60 Camp on tone code 87 87 gt Page 44 Open door code 61 gt Page 32 Release door opener code 89 89 gt Page 33 Control relays code 90 90 gt Page 73 Do not disturb code 97 97 gt Page 59 Ringer cutoff code 98 98 gt Page 59 Dial using speed dial code 7 gt Page 39 Associated service code 83 gt Page 69 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to the system Establish a connection to the system Enter the station number contact your service personnel Wait for the continuous tone if necessary switch phone to tone dialing and en ter the internal number assigned to you and the corresponding PIN Enter the code only required if programmed in the system Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones Dial the external number You can only perform one function establish one outgoing connection ata I time The connection is cleared as so

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