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TANDBERG 3G Gateway User Manual
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1. Note that DHCP assigned IP addresses are supported by the TANDBERG 3G Gateway factory default 3G Gateway start up To start the 3G Gateway please make sure that the power cable is connected and press the power switch button at the back side to 1 On the front panel of the system the power indicator LED marked Pwr will turn GREEN Accessing the 3G Gateway You may access the 3G Gateway by entering the IP address of the 3G Gateway in a standard WEB browser You will then be asked to enter a password It is not necessary to enter User Name The default password for the 3G Gateway is TANDBERG Remember that the password is case sensitive Note that it also possible to use SSH and Telnet to configure the 3G Gateway x q This secure Web Site at 10 31 0 4 requires you to lag on Please type the User Mame and Password that you use for User Mame m Password Save this password in your password list Cancel Note that the password can be changed in System Configuration Misc See also the section 5 8 Miscellaneous Configuration Forgot the password Use the following procedure to set a new password 16 TANDBERG 3G Gateway User Manual Reboot the 3G Gateway Connect to the 3G Gateway via the serial interface once it has restarted Login with User Name pwrec No password is required One will be prompted for a new password The pwrec account is only active for one
2. TANDBERG 3G Gateway User Manual These LEDs indicate the following PRI status Green Normal operation Red Alarm or Loss of signal LOS indicates that there is no signal and thus no framing info received The same effect will be obtained by pulling out the PRI cable This may also be caused by a broken connector in the receiver RX part of the cable Yellow Alarm or Remote Alarm Indicator RAI means that the gateway is receiving framing info but in this framing info the other side tells the gateway that it is not reading the gateway s transmitted framing info Typically this may be cause by a broken connector in the transmitter TX part of the PRI cable This could also indicate weak or noisy signal in the transmitter TX part of the PRI cable Blue Alarm indicates that the received frames are not synchronized properly No LEDs light up indicates that layer one framing is working right protocol like for example EURO ISDN selected However there is a problem at layer 2 caused by for example a CRC4 configuration mismatch BRI Status The picture below shows the status page of a BRI version of the gateway 25 TANDBERG 3G Gateway User Manual E GW Management Microsoft Internet Explorer provided by TANDBERG ml x Fe E i E T zt Oo Back gt i x a 7 P Search S Favorites al LT rum ion T m 2l 2 2 Address http 10 31 0 6 Go Overview System status System configuration Servi
3. Unpacking 12 Usage 20 Using the file system 59 TANDBERG 3G Gateway User Manual 61 TANDBERG 3G Gateway User Manual Using the Gateway 17 V View System Status 31 W Waste handling 3 Y Yellow Alarm 32 62
4. register to Enter the IP Address of the backup Video Portal the 3G Gateway Backup system address should register to Save When ready to store the new settings press Save These settings will take effect when the system has been restarted Restart This button will restart the 3G Gateway Any changes made with respect to the Video Portal settings of the 3G Gateway will take effect after the system has been restarted 42 TANDBERG 3G Gateway User Manual 5 7 SNMP Configuration SNMP Simple Network Management Protocol is used for monitoring and configuring different units in a network The 3G Gateway s SNMP Agent responds to requests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Overview System status System configuration Service Configuration PRI IP H 323 SIP Wideo Portal SNMP Misc Upgrade SNMP Configuration SNMP Mode on vi ien 2 Host IP address 1 127 0 0 1 Host IP address 2 127 0 0 1 w G Host IP address 3 127 0 0 1 G QU i 5 2dwEe Q Ba 2 Internet Configuration SNMP Mode The SNMP operation modus can be set to e On turn SNMP on e Off turn SNMP off e ReadOnly Do not send SNMP information to the host e TrapsOnly Only send SNMP information identified as TRAPS to the host SNMP Community name SNMP Community names are used to authenticate SNMP requests SNMP requests must have
5. 1 1 PRI Configuration To configure the PRI select System Configure PRI as shown in the figure below 5 Overview System status e System configuration Service Configuration PRI SS IP H 323 SIP Video Portal SNMP Misc Upgrade ISDN PRI Configuration Configuration Configuration PRI Protocol ETSI Euro ISDN v For the settings to take effect the unit must be reset after pressing save D gt Bearer Capabilities Incoming UDI v E Outgoing H324m v Interface Configuration PRI 1 PRI2 PRI 3 PRI 4 PRI CRC 4 On v On v On vw On v e Fractional Line Operation O Low Channel Q1 amp Q1 M 1 1 CD D Save Restart gq om On 2 o uz Done Internet PRI Protocol Select between the following PRI protocols ETSI Euro ISDN National ISDN AT amp T Custom Japan Taiwan ISDN SS7 Only available when enabled with option key Save When all settings are entered please press the Save button to store the new settings Note changing from E1 to T1 configuration requires a restart of the unit 29 TANDBERG 3G Gateway User Manual Interface Configuration This section configures the PRI or ISDN interface PRI CRC 4 Used for most E1 PRI configurations If your network equipment does not support this feature switch off PRI CRC 4 Bearer capabilities Within ISDN different bearer capabilities are used to signal the type of data Voice Data H320
6. EC DECLARATION OF CONFORMITY MANUFACTURER TYPE NUMBER DESCRIPTION DIRECTIVES This equipment complies with TANDBERG Telecom AS TTC2 05 Network unit LVD 73 23 EEC EMC 89 336 EEC R amp TTE 99 5 EEC HARMONISED STANDARDS EN 60950 1 2001 A11 Applied in order to verify compliance with directives TEST REPORTS CERTIFICATES ISSUED BY EN 55022 1994 A1 A2 EN 55024 1998 A1 A2 EN 61000 3 2 2000 EN 61000 3 3 1995 A1 TBR3 Layer i 2 and 5 TBR4 Layer 1 2 and 3 Report Certificates No LYD Nemko AS 55584 EMC Nemko AS 552733 EMC Spo ten liteinational Inc ECADZ807 R amp TTE Deutsche Telekom AG 01 01783 2 UVZ R amp TTE Cetecom Iet Serv GmbH 3 4142 1 2 04 R amp TTE Cetecom Iet Serv GmbH 3 3487 2 02 R amp I li ieuische Telekom AG 98 L164 HJ TECHNICAL CONSTRUCTION FILE NO YEAR WHICH THE CE MARK WAS AFFIXED AUTHORISED REPRESENTATI VE NAME Ottar Raed TITLE Vice President R amp D X13526 rev 0 2005 Date of issue 20 12 2005 A Glabal Leader in Visual Communication Doc ref X13526 Rev o1 PO Box 92 Phone 47 67 125 125 1325 Lysaker Fax 47 67 125 234 www tandberg net Norway Video 47 67 126 126 OUu3gaNv L Enterprise no 961 282 764 55 TANDBERG 3G Gateway User Manual 6 2 Appendix 3 using the front panel LCD keys Every button on the front panel has multiple functions due to the limited amount of keys In this appendix
7. Restart O OEA M 2 Done Internet Configuration To change the system name of the 3G Gateway enter the new system name in the System Name field Note that when the Authentication ID in the H 323 link see paragraph 5 4 is left empty the System Name field will be used to register the 3G Gateway with the gatekeeper in stead In case both the Authentication ID field and the System Name field are left empty the 3G Gateway can not be registered with the gatekeeper Password To change the system password of the 3G Gateway enter the new password in the New Administrator Password To delete the existing password select Delete Password Note Forgot the password Use the following procedure to set a new password Reboot the 3G Gateway Connect to the 3G Gateway via the serial interface once it has restarted 45 TANDBERG 3G Gateway User Manual Login with User Name pwrec No password is required One will be prompted for a new password The pwrec account is only active for one minute following a restart Beyond that time the system will have to be restarted again to change the password Phonebook settings To enable a phonebook in the 3G Gateway it is required to configure a TMS server Enter both the IP address and the phonebook path External Manager settings To enable cooperation between the 3G Gateway and an external TANDBERG Management System TMS enter both its IP address and its path Services Th
8. be reset after pressing save Bearer Capabilities Incoming Internet BRI Protocol Select between the following BRI protocols 30 TANDBERG 3G Gateway User Manual ETSI Euro ISDN National ISDN AT amp T Custom Japan Taiwan ISDN Bearer capabilities Within ISDN different bearer capabilities are used to signal the type of data Voice Data H320 H324M which is used by switches and other equipment to determine what to do with the data or the call compressing voice data neglect etc e Incoming sets the ISDN bearer capability of the incoming 3G calls o UDI In some situations the non correct UDI Unrestricted Digital Information bearer is used in stead of the right H324M capability This setting makes it possible to accept incoming 3G calls with UDI bearer signaling o ALL Means that calls independent of their bearer capabilities are accepted This makes it even possible to accept audio calls e Outgoing sets the ISDN bearer capability for the outgoing 3G calls o H324M This ITU standardized capability is selected for outgoing calls by default o UDI In some situations the switch does not accept calls which use the correct H324M capability This setting makes it possible to use the gateway in these situations via selecting UDI Note that it is not possible to configure ISDN BRI lines for special functions like dial out only The gateway will automatically select a free BRI line for H323 to 3G calls and possibl
9. if you have limited numbers on your ISDN PHI or BRI line Example Avideoconferencing system calls into the Extension Dial In number with IVR active The gateway activates the Welcome picture and sound The videoconferencing system enters the extension H 323 Alias followed by the pound sign to indicate end of number The gateway starts to call the IP endpoint and the Connecting picture and sound are activated When the call is connected audio and video are transmitted through the gateway 20 TANDBERG 3G Gateway User Manual Please dial extension number Welcome to backspace to dial IVR Phonebook IVR Phonebook allows an UMTS phone to dial an IP endpoint directly without knowing or having to manually enter the extension number via DIMF IVR Phonebook is a dial in method which combines a directory listing from TMS with IVR In this mode the user can search in the global address book provided via TMS using the alphanumeric part of the keypad The 3G Gateway supports T9 phonebook and starts displaying the 5 entries which match with the submitted characters as displayed below Pressing 2 and 3 will result in a list with names containing the combinations ad be ce etc For example trying to reach Allan Bjornstad is possible pressing the 2 and the 5 on the keyboard This will result in a listing of names which contain al A valid list will contain both alisdair munro and anne a
10. it is explained what the different functions are at different levels State 0 Display Status info Any Key State 1 State 1 menu navigation Display current menu item e Up Down navigate between different sub menu s e ESC Up in the menu structure State 1 from lowest level to State O e ENTER for menu items deeper into the menu structure State 1 e ENTER for data items State 2 e ENTER for selectable data items State 7 e ENTER for command items reboot State 6 State 2 Show Data Element le line Data Element description 2e line Data Element value e Up Down Scrolling in the content if wider then 1 display width State 2 e ESC State 1 e ENTER for textual data items State 3 e ENTER for selectable data items State 7 State 3 Navigate within textual data element e Up Down Cursor non blinking place on correct location in the data element if necessary scroll Positions with an alphabet of only 1 character e g the full stop in an IP address is skipped State 3 e Enter State 4 e ESC With changes in the data State 5 Confirm e ESC Without changes in the data State 2 State 4 Edit textual data element Cursor blinking on the character position to be changed e Up Down Change character cyclic within the alphabet for that position State 4 e ENTER Next position as State 3 UP State 4 e ESC State 3 State 5 Confirm Menu with 2 Items that can be scrolled using UP DOWN like State 1 Yes No No is
11. mode Selecting direct will gray out the gatekeeper IP address settings When registered with a gatekeeper the H 323 Gatekeeper Status shows Registered Gatekeeper s IP address and what port used Selecting direct mode will result in no Gatekeeper registration hence it is not possible to dial through the 3G Gateway via alias names The H 323 Gatekeeper Status area will be empty Problems with registration will be shown in the Status area and as a Red alarm on the Overview page Gatekeeper IP Address Enter the Gatekeeper IP Address that the 3G Gateway should register to Leaving empty will result in direct dialing without the use of aliases 39 TANDBERG 3G Gateway User Manual Authentication Mode Off Register to the Gatekeeper without authentication Auto Register to the Gatekeeper with H 235 authentication using ID Password given below Authentication ID Password Enter the ID and password required to perform H 235 authentication at the Gatekeeper To register to a Gatekeeper that requires authentication an NTP server has to be configured Note in case password is empty the 3G Gateway will still use the Authentication ID to register with the gatekeeper However when the Authentication ID is left empty the System Name field see paragraph 5 8 will be used to register the 3G Gateway with the gatekeeper in stead In case both the Authentication ID field and the System Name field are empty the 3G Gateway can not be registered with
12. ringing state Connected Call is connected Number ISDN or IP number IP H 323 Call connected is using the H 323 protocol over IP Duration Shows the length of the current call Status Shows current status of the PRI and IP status PRI a PRI line is synced and active Click on More to see status in detail fa PRI line is not active Click on More to see status in detail IP H 323 a The gateway is registered with a Gatekeeper Click on More to see status in detail pd The gateway is not registered with a Gatekeeper Click on More to see status in detail Usage The usage bar shows the current status of all the available resources CPU ISDN channels and number of calls When the Resource Usage reaches the Busy on Load limit the gatekeeper will try to route outgoing IP calls to other gateways This is done to maintain availability for incoming UMTS calls when using multiple gateways Resource Usage 90 Click on the Usage link to see resource usage in detail E gn H 323 Busy on Load 70 Click on the Load link to adjust the value Resource Usaqe 0 H 323 Busy an Load 100 TANDBERG 3G Gateway User Manual 3 2 Dial from UMTS The 3G Gateway supports three different UMTS Dial In services DiD gt Direct Inward dialing from a 3G handset IVR gt Dialing terminals from a 3G handset via a selection menu Phonebook gt Selecting an entry from a gateway phone book Any of t
13. the gatekeeper 40 TANDBERG 3G Gateway User Manual 5 5 SIP Configuration 5 Overview System status a System configuration Service Configuration PRI IP H 323 SIP Video Portal SNMP Misc Upgrade SIP Configuration B rA SIP Settings oC Mode On For the settings ta take effect the unit must be reset after pressing save Prony AL Bie SIF proxy address 10 47 8 106 For the settings to take effect the unit must be reset after pressing save ET SIP proxy port S060 T T Save ea Restart zm os E D e i 2 Done Internet SIP settings Mode When set to On the 3G Gateway is registered to the SIP proxy Proxy SIP proxy address Enter the IP Address of the proxy server the 3G Gateway should register to SIP proxy port Enter the port number belonging to the above mentioned proxy IP address Note that setting the Mode Off won t hide the SIP proxy address and port settings Save When ready to store the new settings press Save These settings will take effect when the system has been restarted Restart This button will restart the Video Portal Any changes made with respect to the SIP settings of the 3G Gateway will take effect after the system has been restarted 41 TANDBERG 3G Gateway User Manual 5 6 Video Portal Configuration Overview System status amp System configuration Service Configuration PRI IP H 323 SIP Video Portal SNMP Misc Up
14. H324M which is used by switches and other equipment to determine what to do with the data or the call compressing voice data neglect etc e Incoming sets the ISDN bearer capability of the incoming 3G calls o UDI In some situations the non correct UDI Unrestricted Digital Information bearer is used in stead of the right H324M capability This setting makes it possible to accept incoming 3G calls with UDI bearer signaling o ALL Means that calls independent of their bearer capabilities are accepted This makes it even possible to accept audio calls e Outgoing sets the ISDN bearer capability for the outgoing 3G calls o H324M This ITU standardized capability is selected for outgoing calls by default o UDI In some situations the switch does not accept calls which use the correct H324M capability This setting makes it possible to use the gateway in these situations via selecting UDI Low Channel Indicates the lowest numbered E1 T1 B channel the system is allowed to use for each PRI line when selecting channels for outgoing calls Presently this setting has no effect 9 1 2 BRI configuration To configure the 4 BRI ports select System Configure BRI as shown in the figure below Overview 9 System status System configuration Service Configuration BRI IP H323 SIP Video Portal SHMP Misc Upgrade ISDN BRI Configuration Configuration BRI Protocol ETSI Euro ISON For the settings to take effect the unit must
15. TANDBERG 3G Gateway User Manual TANDBERG 3G Gateway _ 4 ttt jj Software version R2 D1384102 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG 3G Gateway User Manual Trademarks and copyright All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged Copyright c 1992 1993 The Regents of the University of California All rights reserved This code is derived from software contributed to Berkeley by Christos Zoulas of Cornell University Redistribution and use in source and binary forms with or without modification are auis provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution All advertising materials mentioning features or use of this software must display t
16. To configure the gateway for IP dial in register the gateway to a gatekeeper and enter H 323 services For details see chapter 5 10 Services Configuration The LCD panel makes it possible to configure and the Check the IP settings and to reboot the system The front panel LCD menu items are displayed below Due to the limited amount of buttons the function will differ on every menu level also depending on the function of the menu reading or editing Appendix 6 2 contains a detailed description of every level and functions of every button The usage of the buttons is designed in an intuitive way and should not result in any problems IP Settings MainMenu IP Address d IP Information IP Address Commands To configure the IP number follow the instructions below Press any key to get the main menu IP settings should be displayed Press ENTER to access the IP settings menu Us the UP DOWN key to select IP Address Press ENTER to access the IP address editing menu E Du t 15 TANDBERG 3G Gateway User Manual Press ENTER again to get a cursor Use up down keys to navigate between the different digits After selecting a digit use the ENTER key in combination with the UP DOWN key to change the digit value 9 When finished editing use ESC key to go to the confirm change menu 10 Use the UP DOWN key to select yes or no and ENTER to confirm 11 Use ESC key to navigate back to the main menu 90 em
17. albuk The top name in the list is highlighted and via the pound key this person will be dialed In case the name is not listed pursue in completing the name using the T9 concept known from SMS The star key on the keyboard is used as backspace all al Alfredo Truji Allan bjornstad Backspace dial Backspace dial Example An UMTS phone calls into the Extension Dial In number with IVR phonebook active The gateway shows a menu which makes it possible to submit the name both Christian and first name via the alohanumeric DTMF keys For example finding Michel is possible via pressing 6 m n o 4 2 The top entry in the phonebook will be highlighted and pressing will starts to call the IP endpoint the Connecting picture and sound are activated When the call is connected audio and video are transmitted through the gateway Sequence of Services To ensure best service to the incoming UMTS call the gateway will first try to match the DID number and then the IVR Phonebook number 21 TANDBERG 3G Gateway User Manual 3 3 Dial from IP IP endpoints and MCUs can call out through the gateway by using one of the services defined on the gateway The gateway supports three different dial out services DiD gt Direct Inward Dialing to a 3G handset IVR gt Dialing 3G terminals via a selection menu Phonebook gt Selecting an entry from a gateway phonebook Services Service pr
18. an endpoint it is not possible to use this IP address to place calls to or through the 3G Gateway IP Address Shows the IP address of the 3G Gateway H 323 Gatekeeper Status Shows status and IP address of the Gatekeeper the 3G Gateway is registered to Inactive means the 3G Gateway is not registered to a Gatekeeper Registering means the 3G Gateway has problems registering with the selected Gatekeeper B Overview tb System status System configuration Service Configuration ISDH PRI Status H 323 System Information Available Resources zi H 323 Status zz Status IP address 10 31 1 7 E H323Gatekeeperstatus Registered 10 47 33 1713 m QJ 0 G eU r D c 2 Done amp B Internet 4 1 3 System Information To view 3G Gateway information open System Information of the System status tab as shown in the figure below This page provides an overview of installed software and hardware 2 TANDBERG 3G Gateway User Manual Overview amp System status lt System configuration Service Configuration ISDH PRI Status H 323 System Information Available Resources System Information zz Information System Hame 3GCwhL 2 Software Release R2 Betas nx Release Date 2006 35 26 Hardware Serial Humber 454 001 34 MAC Address 00 10 F 3 08 ED 86 Aemayey oe L Internet 4 1 4 Available Resources To view available resources of the 3G Gateway open Available Resou
19. ce Configuration ISDH BRI Status H 323 System Information Available Resources ISDNIBRI Status BRI1 BRIZ BRI3 BRI 4 Layer 1 Layer 1 Layer 1 Layer 1 Layer 2 Layer 2 Layer 2 Layer 2 emae 5c me tere Z The BHI status displays the conditions of ISDN layer 1 and 2 separately Green indicates up and in sync Red indicates not in sync and indicate probably a disconnected ISDN line Besides the indications on the webpage each ISDN BRI interface located at the back side of the 3G Gateway has a green and orange LED The meanings of these LEDs are Green Layer 1 of the ISDN signaling is up Green and Orange indicates that both layers 1 and 2 are up Insome countries the orange LED can blinks on a regular interval or is turned on when there is an active call No LEDs light up indicates that there is no connection or a wrong wired connection Note that in some countries layer 2 can be down when there is no activity ongoing connections However layer 2 should become active when a call is made or received Note that in case the BRI 3G Gateway is connected with less then 4 BH lines the BRI interfaces with the highest number s should be left open For example when only 2 ISDN lines are used they should be connected with interface 1 and 2 26 TANDBERG 3G Gateway User Manual 4 1 2 H 323 Status To view H 323 gatekeeper status open H 323 Status as shown in the figure below Note that since this target system is not
20. commended by the manufacturer Accessories Use only with a cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus lf the apparatus has been exposed to rain or moisture lf the apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged lf the apparatus fails to operate in accordance with the operating instructions TANDBERG 3G Gateway User Manual Contact us If you have any questions comments or suggestions please see the Online Support service at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 Vi TANDBERG 3G Gateway Us
21. de default e Up Down browse Yes No 56 TANDBERG 3G Gateway User Manual e ENTER in No state State 3 e ENTER in Yes state store State 2 e ESC Cancel the edit State 2 State 6 Confirm Menu Items like State 1 with Yes No No is the default e Up Down Scroll through Yes No e ENTER Confirm choice State 1 e ESC State 1 State 7 Choose Configuration option e Up Down previous next State 1 e ESC Cancel Edit to State 2 e ENTER Confirm Edit to State 2 57 TANDBERG 3G Gateway User Manual Technical Specifications MeanTime Between Failures NSA1046 37404 hr flash base 58 Index Accessing the gateway 16 Actions 19 Add new entry 29 Authentication 7 43 Available Resources 34 B Bandwidth Option Key 49 Battery handling 3 Baudrate 45 BONDING 36 Border Controller 7 28 43 C Cables 14 Call Overview 17 Call Transfer 19 Capacity 61 Channel Hunting 39 Configuration 15 Configure the Gateway 35 Connecting cables 14 Copyright 3 CRC 4 38 Current Option Key 49 Custom Video Formats 57 D Databits 45 Dataport Configuration 45 Declaration of Conformity 60 DHCP 40 Dial from IP 24 Dial from ISDN 21 Dial In Max Bandwidth 52 Dial In Number 52 Diffserv 43 Direct Inward Dialing DID 22 Direct Inwards Dialing 53 Directory 50 Disconnect Gateway Call 19 Downspeeding In Progress Picture 50 Duo Stream Duo Video P C 57 Duration 18 E Edit Entry 30 Enable H 264 58 Encryp
22. deo and call routing services IP Services and Procedures Service Prefix Load balance UMTS Services The TANDBERG 3G Gateway offers a variety of UMTS dial in services Direct Inward Dialing DID The destination endpoint is determined from the dialed number Interactive Voice Response IVR The destination endpoint can be selected via touch tones Security Secure Access support XML SOAP over HTTPS Web HTTP encrypted password and the services that can be disabled Video Quality H 263 video compression Audio Quality AMR G 711 audio compression Support AMR bit rate 4 75 Kbit 12 2 Kbit Interoperability Worldwide compatibility with standards based videoconferencing systems Compatible with all available WCDMA H324M video telephony capable handsets who support DT MF tones Management Interfaces SOAP Simple Object Access Protocol is a lightweight protocol for exchange of information in a decentralized distributed environment XML Extensible Markup Language is a flexible way to create common information formats and share both the format and the data on the World Wide Web intranets and elsewhere This functionality can be used by management systems like the TANDBERG Management Suite to control the 3G Gateway HTTP Web interface for system management call management such as call transfer diagnostics and software uploads HTTPS Hypertext Transfer Protocol over Secure Socket Layer is a Web protoco
23. e 109Kbit independent of the bandwidth selected on the IP endpoint except for selecting 64 Kbit However this will result in an audio only call 23 TANDBERG 3G Gateway User Manual 4 View System Status To view current gateway status open System Status as shown in the figure below E GW Management Microsoft Internet Explorer provided by TANDBERG File Edit View Favorites Tools Help es gt T x a GR JO search S Favorites amp f E B LJ rel A n Address 4 amp http 10 31 0 4 Overview System status System configuration Service Configuration ISDN PRI Status H 323 System Information Available Resources ISDNIPRI Status PRII Sync 30 of 30 Aemayey 5c eee terre 7 4 1 1 ISDN PRI BRI Status PRI Status The colored part of the system status indicates the condition of the ISDN PRI line There are three possible conditions e Sync 30 of 30 ISDN layer 1 and 2 are up and in sync e Sync 0 of 0 ISDN layer 1 and 2 are in sync but not up e Red Alarm 0 of 0 ISDN layer 1 and 2 are down mostly indicating a disconnected ISDN line i Overview System status 5 Overview amp System status H 323 System Info ISDH PRI Status H 323 System Inforn ISDH PRI Status ISDN PRI Status ISDNIPRI Status PRI 1 Red Alarm 0 of O PRI15 nc ofn Besides the indications on the webpage the ISDN interface also contains 4 LEDs located at the back side of the 3G Gateway 24
24. e different IP services on the 3G Gateway Telnet Telnet Challenge HTTP HTTPS and SNMP can be disabled independently to prevent access to the system In addition the SNMP Service Read Only Traps Only will make it possible to read SNMP messages in addition to enable disable SNMP Save Press Save and thereafter the Restart to activate the new settings 46 TANDBERG 3G Gateway User Manual 5 9 Software Upgrade Software upgrade is where new software to the gateway can be installed from It also shows current software version and the gateway s hardware serial number 5 Overview System status e System configuration Service Configuration PRI IP H323 SIP Video Portal SNMP Misc Upgrade Software Upgrade System Information Software Version R2 0Beta8 Hardware Serial Number 48400134 Installed Options 0 557 channels 3 Trunks Installed Option Keys 115201P1 1 43F072FC 1 trunk 115201P1 2 F 4341064 1 trunk 115201P1 3 8D2D7393 1 trunk 115201P1 4 D738BB8E 1 trunk 4 Software Option Add Option Key Add Option Enter the option key in the Key field and press ca Add Option The system will validate the key and if valid a u Add Option restart will be requested for the new option to take effect 4 Install Software G G Release Key Software Upgrade Enter the release key in the Key field and D press Install Software You will be presented with a new L Install Software page whe
25. ect links whereas all links via STPs have the lower priority 2 34 TANDBERG 3G Gateway User Manual Switch STP DPC 100 DPC 200 A 7 F4 30 calls g 30 calls 7 e Trunk1 Trunk2 d M 3G Gateway OPC 99 N Trunk4 Trunk3 e N 30 calls 30 calls N N Switch STP DPC 101 DPC 201 CIC Signaling time slot Trunk1 OPC 99 DPC 100 ClCbase 0 1 15 17 31 16 Signaling slot used for SS7 signaling SLC 0 Trunk2 OPC 99 DPC 100 ClCbase 32 33 47 49 63 Noslotis used for signaling Slot 16 unused Trunk3 i OPC 99 DPC 101 ClCbase 0 1 15 17 31 16 Signaling slot used for SS7 signaling SLC 0 Trunk4 OPC 99 DPC 101 ClCbase 32 33 47 49 63 m No slot is used for signaling Slot 16 unused 35 TANDBERG 3G Gateway User Manual Overview System status e System configuration Service Configuration PRI SS IP 4H 323 SIP Video Portal SNMP Misc Upgrade SS7 Configuration General Originating Point Code 99 Network Indicator National v Law ALaw v Trunks 1 2 3 4 Mode On On On On Dest
26. ected when a DHCP server is present Static IP Address Static IP Subnet Mask and Static IP Gateway are ignored because these parameters are assigned by the DHCP server Static If Static assignment is used the 3G Gateway s IP address and IP subnet mask and the Gateway s IP address must be specified in the respective IP address fields Address The Static IP Address defines the network address of the 3G gateway This address is only used in static mode Your LAN administrator will provide you with the correct address for this field Subnet Mask The Static IP Subnet Mask defines the type of network Your LAN administrator will provide the correct value for this field Gateway The Static Gateway IP address is set to 127 0 0 1 by default In case of a router enter its address here Your LAN administrator will provide the correct value for this field 37 TANDBERG 3G Gateway User Manual Ethernet Speed e Auto The gateway will automatically detect the speed duplex on the LAN e 10Half The gateway will connect to the LAN using 10 Mbps Half Duplex e 10Full The gateway will connect to the LAN using 10 Mbps Full Duplex e 100Half The gateway will connect to the LAN using 100 Mbps Half Duplex e 100Full The gateway will connect to the LAN using 100 Mbps Full Duplex DNS Interface1 Up to five Domain Name Server IP addresses can be specified here Your LAN administrator will provide the correct values for these fields By default these field
27. efixes are used for IP endpoints to access UMTS Handsets Up to twenty services prefixes can be defined but we recommend using one single prefix for simplicity Example An H 323 Service prefix for outgoing video calls is defined as 0 The IP endpoint dials 067121212 to dial the UMTS number 67121212 The gateway starts to call the UMTS handset and the Connecting picture and sound are activated Audio and video are transported through the gateway when the call is connected E GW Management 3GGW NL7 Microsoft Internet Explorer provided by TANDBERG l PTT X File Edit View Favorites Tools Help ae sex M r x B A pa Search Sf Favorites vd c B L4 rel a 3S Address a https 10 31 0 7 z E Links Overview System status System configuration Service Configuration Services Services Entry Description Serv type From To Net type Prefix Postfix Net type Prefix Postfix Description Phonebook Service None v type From Net type H324m 3G Prefix Nr Postfix To Net type H324m 3G x Prefix Nr Postfix Create New oO Clear I Save Changes Configuration Aemaye5 9E Signal Busy on Load 100 ot Save I B nmt 7 For more details on H 323 Services please see 5 10 Services 22 TANDBERG 3G Gateway User Manual Note that the bandwidth used for the call will b
28. er Manual Table of Contents LEE occiso E 8 1 1 The TANDBERG 3G GQaleWdyu ses cnsenescisstasvedscacetabsasyssaendes i Pene Feo ca ce gmbod e ier coge Poco tutes 10 1 1 1 3G GATEWAY Capacity typical scenarios ueeeeeeeeessseeeeeennn nnn 11 2 Iac cue PR T Emm 12 CX E rete diae NENNT T EEUU 13 22 GOMMECUING Cables acena ei ee ane bestes i Diaa d SU oU Pun rU SEU MES 14 2 3 3G Gateway Configuration sssseessesissssssseeeeeee eene nnne nennen nnn nnn nnns nena nnns 15 3 Usma S ie Te 102117 gee eee eee 18 Nall OV CLV 18 3 2 Dial romt UM cc gerd ss anes eee naien A EEEE EADE 20 r DaO IP oe E E E E A 22 4 View Systemi SI ALU CRUEL mmm 24 4 1 1 ISDN PEIEBEISISIUS scann n E aT 24 4 1 2 Pae l U aaa R E Ue E DIR MN DEDE MMUE 2 419 SY SPER VILORMNAUON aons nnn e a a EAE ETa 27 414 Available RESOUrCES NEN Tm 28 sone Ee G GEW PNEU 29 5 1 ISDN PRI BAMCONMQUIATION aisoissa a bus aae bue hd aane aa 29 5 1 1 xin See icio ip aaa E eee E E ee 29 SF MEE Fu COMMU AMON MER Em 30 5 2 SS7 Configuration ssessssseisssssssssseeee eene nnne aan Enada EAN EENE AONANE 32 sms dz Gre erc olg WE E m E T P 37 54 F323 COMMON ATOM TE TT T T TO TE ERE 39 TE ONT AUN ON Tt oT 41 5 6 Video Portal Configuration cccccccccccccceeeceseeseeceeeeeeeeeeeeeeeeeeesseeeseeeeeeeesassaaeeeeeeeessaaaeeseees 42 5 7 ONMP COnmmiQ
29. g time slot and signaling time slot numbers Since one time slot is reserved for framing in this case set to time slot O by default and one time slot has to be defined for signaling 16 in this example 30 time slots are left to transport call related data i e time slots with relative addresses 1 15 and 17 31 see the table in the schematic below In the 3G gateway for signaling fail over purposes a maximum of 2 SS7 trunks also called links can be defined to take care of the SS7 signaling of all 4 trunks In this case trunks 1 and 2 are used for SS7 signaling Since there exists a direct connection between the 3G Gateway and the switch both links are defined in the same link set with the DPC of the switch i e 100 Since fail over has been arranged within one link set no routes can be defined Trun 30 calls o eee es Lei uie a rr es ne 3G Gateway 80 calls Switch Trunk 30 calls EU ET ae OPC 99 Tink 30 calls DPC 100 poem AL CIC Signaling time slot Trunk OPC 99 DPC 100 CiCbhase 0 1 15 17 31 16 ee Signaling slot used for SS7 signaling SLC 0 Trunk2 OPC 99 DPC 100 CIC base 32 33 47 49 63 16 Signaling slot used for SS7 signaling SLC Trunk3 OPC 99 DPC 100 ClCbase 64 65 79 81 95 No slot is used for signaling Slot 16 unused Trunk4 OPC 99 DPC 100 ClCbase 96 97 111 113 127 NO slot i
30. grade Video Portal Configuration ideo Portal Settings Video Portal Mode Off ideo Portal Systems For the settings to take effect the unit must be reset after pressing save Primary system address 403118 For the settings to take effect the unit must be reset after pressing save Backup system address 127 0 0 1 Q9 Save a Restart MZ12989 7982 1 107 4B Internet s Video Portal Settings Video Portal Mode When set to Off the 3G gateway will operate standalone However if it needs to be configured in tandem operation with a Video Portal the mode has to be set to On Note that setting the Video Portal Mode On all H323 SIP related tabs as well as the Service Configuration tab will disappear from the window See figure below 5 Overview System status s System configuration PRI IP Video Portal Misc Upgrade Video Portal Configuration ideo Portal Settings Video Portal Mode ideo Portal Systems For the settings to take effect the unit must be reset after pressing save E 2 Primary system address 10 31 18 For the settings to take effect the unit must be reset after pressing save Backup system address 127 0 0 1 Q9 Save Qa Restart MZ212989198 2 1 1 1104 8B Internet amp Done Video Portal Systems Primary system address Enter the IP Address of the Video Portal the 3G Gateway should
31. he following acknowledgement o This product includes software developed by the University of California Berkeley and its contributors Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission This software is provided by the Regents and contributors as is and any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall the Regents or contributors be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interruption however caused and on any theory of liability whether in contract strict liability or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possibility of such damage Disclaimer The information in this document is furnished for informational purposes only it is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of
32. hese services can be enabled or disabled but at least one must be enabled for incoming call routing to take place In order to enable parallel incoming calls a PRI number range must be defined For more details on UMTS Dial In services please see the section 5 10 Services DID Direct Inward Dialing DID will provide you with direct ISDN numbers for your IP endpoints i e it will do a direct mapping between your ISDN number and an H 323 SIP Alias or vice versa In order to use DID you will need to have assigned multiple ISDN numbers to your ISDN PHI or BRI line as each ISDN number will map to a single IP endpoint Example Your ISDN number range is from 67124000 to 67124050 and DID is enabled You want your IP endpoints to have the numbers H 323 Alias in the range 94000 94050 In the services Configuration set remove Prefix Nr to 67124 set Service Type to DiD and add Prefix Nr to 9 Tocall an IP endpoint with H 323 Alias 94020 from ISDN dial the ISDN number 67124020 The gateway starts to call the IP endpoint and the connecting picture and sound are activated When the call is connected audio and video are transmitted through the gateway IVR Interactive Video Response IVR also called extension dial in is an automated answering system that directs the call to the IP endpoint indicated by the caller The caller uses telephone tones DTMF to enter the H 323 SIP Alias or extension IVR is useful
33. ination Point Code 100 100 101 101 cic 0 32 0 32 Link sets 1 2 Mode On w On M Destination Point Code 200 201 Links 1 z Links 1 2 Mode On Off w Mode On Off Trunk 1 v 2w Trunk 3 IM 4v Time slot 16 16 Time slot 16 16 r4 SLC 0 0 SLC 0 0 Oo LE u Routes 1 2 3 4 5 6 7 8 Destination Point Code 100 100 101 101 0 o 0 o C2 T E e Priority 1 2 2 1 1 1 iv iv G Link set 1 v 2 IM 1 v PEE v Off v Off Off Off S m 2 a i 2 D Z Save Restart Bo 9 uZ Done Internet 36 TANDBERG 3G Gateway User Manual 5 3 IP Configuration To configure the IP settings on the 3G Gateway open IP as shown in the figure below 5 Overview System status amp System configuration Service Configuration PRI SS IP H 323 SIP Video Portal SNMP Misc Upgrade IP Configuration IP Configuration Interface 1 Assignment Static v MET 10314 41 For the zu to take effect the unit must be reset after pressing save Subnet mask 255 255 255 0 Gateway 10 31 1 1 Ethernet speed Auto w DNSInterface 1 Address 1 10 0 0 2 Address 2 127 0 0 1 Address 3 127 0 0 1 5 Address 4 127 0 0 1 Address 5 127 0 0 1 Ae T Domain 4 a Date and Time Settings G NTP Server 131 188 3 220 G OD cr 2 5 Restart ave estar J om Or uZ Internet IP Configuration Interface1 IP Address Assignment DHCP Dynamic Host Configuration Protocol can be sel
34. l that encrypts and decrypts user page requests as well as the pages that are returned by the Web server It uses Secure Socket Layer SSL as a sublayer under its regular HTTP application layering HTTPS uses port 443 instead of HTTP port 80 in its interactions with TANDBERG 3G Gateway User Manual the lower layer TCP IP SSL uses a 40 bit key size for the RC4 stream encryption algorithm which is considered an adequate degree of encryption for commercial exchange Network and Features Up to 120 video sites can be connected at the same time Call rate of 64 Kbit on ISDN side and 109kbps on IP side for each call is supported through the 3G Gateway Video IVR Selecting IP endpoint from address book TANDBERG 3G Gateway User Manual 1 1 The TANDBERG 3G Gateway Front view The front panel provides 4 LAN interfaces an LCD display and an RS232 interface and control buttons Rear view The back panel provides four PRI interfaces which can be activated individually by software option keys or 4 BRI interfaces depending on the configuration one power switch connector and a VGA connector Next to the PRI RJ 45 4 LED s are mounted In normal working condition the green LED will be lit Functions of the LED s are Green Normal operation Red Alarm or Loss of signal LOS indicates that there is no signal and thus no framing info received A defect or unplugging the PHI cable will result in the same effect Yellow Alarm or Re
35. minute following a restart Beyond that time the system will have to be restarted again to change the password 17 TANDBERG 3G Gateway User Manual 3 Using the 3G Gateway 3 1 Call Overview The System Status windows of the Gateway can be accessed via the default URL http 3G_Gateway_ P_Address The Overview window presents information about all calls routed through the 3G Gateway i e inbound and outbound numbers duration of the call and call status like ringing alerting connecting and connected i GW Management Microsoft Internet Explorer provided by TANDBERG sack E ix a FN JO search f Favorites Ol S a LJ 3 AdWess E htppinsia EDS Go Overview System status System configuration Service Configuration iv dle Idle Idle Idle Idle Idle Idle Idle 0 20 40 0 100 Resource Usage 0 H 323 Busy on Load 100 Aema e SE SYAGGNVWL MEjDe iter Z GW Calls Shows all active calls through the 3G Gateway Idle No call is active Active Call A call is active Source Destination 18 TANDBERG 3G Gateway User Manual Source shows the Status of the incoming call to the 3G Gateway the number and which network the incoming call is using Destination shows the Status of the outgoing call from the 3G Gateway the number and which network the outgoing call is using Idle No active call call has been disconnected Alerting Call is being connected i e
36. mote Alarm Indicator RAI means that the 3G Gateway is receiving framing info but in this framing info the other side tells the 3G Gateway that it is not reading the gateway s transmitted framing info Typically this may be a broken connector in the transmit TX part of the PRI cable This could also indicate weak or noisy signal in the transmit TX part of the PRI cable 10 TANDBERG 3G Gateway User Manual Blue Alarm indicates that the received frames are not synchronized properly No LED s light up indicates that layer one framing is working right protocol like for example EURO ISDN selected however there is a problem at layer 2 caused by for example a CRC4 configuration mismatch 1 1 1 3G GATEWAY Capacity typical scenarios Due to the fixed bandwidth of UMTS video telephony every call will be limited to 64 Kbit This offers a capacity of 30 simultaneous calls through a single PRI 3G Gateway or 8 calls through a 4 x BRI 3G Gateway Due to audio transcoding AMR to G 711 the bandwidth at IP side is 109 Kbit s per session 64 Kbit G 711 audio and 45 Kbit H 263 video Depending on the option package and version of the 3G Gateway PRI or BRI the amount of simultaneous 3G calls can be less then 30 or 23 for T1 TANDBERG 3G Gateway User Manual 2 Installation Precautions 12 Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for
37. nificant number The H 323 number to call is 50000 construction prefix significant numbers postfix When dialing number 67894321 this will match with 4321 as the significant number The H 323 number to call is 54321 construction prefix significant numbers postfix Example 2 Hotline Service type DiD Net type from H324m 3G From Prefix Nr 67890000 From Postfix Net type to H323 To Prefix Nr 51234 To Postfix When dialing number 67890000 this will match with no significant number The H 323 number to call is 51234 construction prefix significant numbers postfix When dialing number 67894321 this will not match Example3 SIP to H323 Service type DiD Net type from SIP From Prefix Nr 12345 From Postfix Net type to H323 To Prefix Nr 987654321 To Postfix When dialing number 12345 lt 3G Gateway IP Address gt on a SIP endpoint one is connected to an H323 endpoint with number 987654321 Example4 H323 to SIP Service type DiD Net type from H323 From Prefix Nr 12346 From Postfix Net type to SIP To Prefix Nr 1234567 To Postfix lt SIP Proxy Address gt When dialing number 12346 on an H323 endpoint one is connected to 1234567 9 SIP Proxy Address 53 TANDBERG 3G Gateway User Manual 6 Appendices Appendix 1 Declaration of Conformity Appendix 2 Using the front panel LCD keys 54 TANDBERG 3G Gateway User Manual 6 1 Appendix 1 Declaration of Conformity
38. open RS 232 cable To control the 3G Gateway using the data port connect an RS 232 cable between the 3G Gateway s RS 232 connector and the COM port on a PC For further information please refer to the paragraph 2 3 and the Data Port Command Interface User Guide 14 TANDBERG 3G Gateway User Manual 2 3 3G Gateway Configuration The 3G Gateway requires some basic configurations before it can be used It will be necessary to find the IP address and to create the dial in and dial out services program the ISDN PRI Line numbers It is possible to use the front panel LCD display or the serial RS232 cable Using the RS232 cable follow the instructions below 1 Connect the RS232 cable between the 3G Gateway and a PC and then switch on the 3G Gateway 2 Start a terminal program on the PC and configure it to 115200 8 1 None 3 a lo assign a static IP address type Xconf ip Assigment Static and Xconf Ip address lt IPAddr gt b To assign an IP Subnetmask type Xconf ip address subnetmask subnetmask c To assign an IP Gateway address type Xconf ip address gateway gateway IP address gt 4 Restart the 3G Gateway 5 Start a WEB browser and enter the IP address of the 3G Gateway Default password TANDBERG 6 To configure the 3G Gateway for UMTS dial in enter PRI or BRI numbers and dial in number s For details see the PRI Configuration and the Services Configuration section 7
39. patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG TANDBERG 3G Gateway User Manual This document was written by the Research and Development Department of TANDBERG Norway We are committed to maintain a high level of quality in all our documentation Towards this effort we welcome you to Contact us with comments and suggestions regarding the content and structure of this document COPYRIGHT 2006 TANDBERG TANDBERG 3G Gateway User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products TANDBERG s Environmental Policy TANDBERG s Research and Development is continuously improving TANDBERG s products towards less use of environmentally hazardous components and substances as well as to make the products easier to recycle TANDBERG s products are Communication Solutions The idea of these solutions is to reduce the need for expensive time demanding and polluting transport of people Through people s use of TANDBERG s products the environment will benefit from less use of polluting transport TANDBERG s wide use of the concepts of outso
40. paths will be followed according to this priority Link set Indicates the link to the destination signaling point according to the above mentioned priority setting When set to off the respective route is disabled TANDBERG 3G Gateway User Manual Save When ready to store the new settings press Save These settings will take effect when the system has been restarted Restart This button will restart the 3G Gateway Any changes made in the SS7 Configuration of the 3G Gateway will take effect after the system has been restarted The following two examples will explain the above mentioned SS7 settings Example1 Suppose all 4 SS7 trunks of one 3G Gateway are connected to one switch as indicated in the connection schematic below In this example the Originating point code OPC of the 3G Gateway equals 99 and the Destination Point Codes DPCs for all trunks equal 100 Both OPC and DPC are provided by the telephone network operator These settings can be seen in the schematic and in the screen shot of the SS7 window below All trunks can carry a maximum of 30 calls i e 30 data time slots Each data time slot is identified uniquely by its OPC DPC and Circuit Identification Code CIC The absolute CIC consist of a CIC base address which has to be defined for each trunk in the SS7 window i e in this case 0 32 64 and 96 and a relative address The latter is a number between 0 and 31 and depends on the choice of the framin
41. pose of used batteries according to the instructions Water and moisture Do not operate the equipment under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as re
42. rces of the System status tab as shown in the figure below d GW Management Microsoft Internet Explorer provided by TANDBERG File Edit wiew Favorites Tools Help E m 7 i gt m E OQ Back gt x E A y Search Sp Favorites TE E L rel 2 vi Address E http 10 31 0 4 Go Overview amp System status System configuration Service Configuration ISDH PRI Status H 323 System Information Available Resources Available resources Resource J Available Video calls 30 ISON channels 30 SystemLoad 100 pones a terre This tab shows the actual System Load the amount of video calls and the amount of available ISDN channels These figures depend on the system s resource use Note that available System Load 100 indicates no load on the 3G Gateway 28 TANDBERG 3G Gateway User Manual 5 Configure the 3G Gateway To configure the 3G Gateway open System Configuration tab as shown in the figure below In the system configuration window 9 tabs can be distinguished i e PRI SS7 IP H 323 SIP Video Portal SNMP Misc and Upgrade The underlying settings of the aforementioned links will be discussed in paragraphs 5 1 5 9 respectively 5 1 ISDN PRI BRI Configuration The first link of system configuration tab is either PRI or BRI depending on the ISDN hardware configuration of the 3G Gateway Paragraphs 5 1 1 and 5 1 2 will elaborate on the PRI and BRI settings respectively 5
43. re that the 3G Gateway is accessible and that all cables can be easily connected For ventilation Leave a space of at least 10cm 4 inches behind the 3G Gateway s rear panel and 10cm 4 inches in front of the front panel The room in which you install the 3G Gateway should have an ambient temperature between 0 C and 35 C 32 F and 95 F and between 10 and 90 non condensing relative humidity Do not place heavy objects directly on top of the 3G Gateway Do not place hot objects directly on top or directly beneath the 3G Gateway Use a grounded AC power outlet for the 3G Gateway You will need a CSU Channel Service Unit between your system and the PHI line from your network provider Make sure that it is possible to receive and to make Mobile h324M video calls from behind this line Check this with your network operator If you are behind a PABX make sure that the PBABX is capable of routing Mobile H324M video calls TANDBERG 3G Gateway User Manual 2 2 Connecting cables Power cable Connect the system power cable to an electrical distribution socket ISDN PRI or BRI cables The E1 T1 cable should be connected to a CSU Channel Service Unit You will need a CSU between your 3G Gateway and the PRI line from your network provider LAN cable To use the 3G Gateway on IP connect a LAN cable from the LAN 1 connector on the 3G Gateway to your network The LAN 2 3 and 4 connector is not used and should be left
44. re you select the software package file to upload o lt Internet Note that to upgrade the 3G Gateway a valid Release key and Software file is required To expand software options additional Option keys are required Contact your TANDBERG representative for more details System Information Software Version Hardware Serial Number Installed Options Installed Option Keys Software Option Install Software Shows the currently installed Software version This unique identifier number for the Video Portal must be provided when ordering Software Upgrade Shows the currently installed Options Shows the installed options per option key Enter the supplied option keys and press Add Option Note that the new options take effect after the next reboot Release Key Enter the release key in the Key field and press Install Software A new window will be presented which enables the entry of the software package i e a pkg file to be uploaded See figure below 47 TANDBERG 3G Gateway User Manual 5 Overview System status e System configuration Service Configuration PRI IP H 323 SIP Video Portal SNMP Misc Upgrade Software Upgrade Software Upload Select Software File Press Browse to select the software upgrade file and press Install to proceed with the software upload System parameters will automatically be saved Select the software File Press Cancel to abor
45. rminal via a selection menu e Phonebook Dialing H 323 SIP endpoint 3G terminal from the 3G Gateway phone book yj GW Management 3GGW NL7 Microsoft Internet Explorer provided by TANDBERG O xj File Edit view Favorites Tools Help a Q sak z x ix a A JO Search 5 Favorites ex de H L4 rel a 3 Address https 10 31 0 7 m Ec Links 5 Overview System status System configuration Service Configuration SS Services Entry Description Serv type From To Net type Prefix Postfix Net type Prefix Postfix Description Phonebook 1 H323 3333 H323 3G phonebook Phonebook H324m 3G 01521985 H323 904758123 Service None DID Michel DiD H324m 3G 0152198501 H323 9047584627 type From Net type H324mi3G Prefix Nr Postfix To Net type H324mi3G Prefix Nr Postfix B Create New E Clear LU Save Changes ev Delet ep C Configuration Signal Busy on Load oo o6 lt Save f T B p internet Description This is a friendly name for the service configured like for example 3G to H 323 SIP Service type Defines the type of service for a specific dial in number both H 323 SIP and 3G Possible services are e DID e IVR e Phonebook Net type from The net type indicates the dial in for this particular service configuration Possible choices are e H323 e 3G H324m e SIP The configuration should be read from left to right a
46. s are set to 127 0 0 1 Date and Time Settings An NTP server address can be specified here to provide the 3G gateway with uptodate time and date information Save When ready to store the new settings press Save These settings will take effect when the system has been restarted Restart This button will restart the 3G Gateway Any changes made in the IP Configuration of the 3G Gateway will take effect after the system has been restarted 38 TANDBERG 3G Gateway User Manual 5 4 H 323 Configuration To dial out from IP to ISDN through the 3G Gateway requires the use of H 323 numbers E 164 aliases This means that the 3G Gateway must be registered to a Gatekeeper Overview System status 4 System configuration Service Configuration PRI IP H 323 SIP Video Portal SNMP Misc Upgrade H323 Configuration Gatekeeper Settings etl Gatekeeper Mode Gatekeeper IP Address Authentication Made Authentication ID Sees Authentication Password H 323 Gatekeeper Status Registered 10 47 9 1 1719 G G a ann ad T KS ns Save ib Internet H 323 Gatekeeper Status shows the current status of the Gatekeeper registration Note that if the Gatekeeper is configured with an alternative Gatekeeper the Status area might report a registration to the IP address of the alternative Gatekeeper Gatekeeper Settings Gatekeeper Mode Enables the 3G Gateway to register to a Gatekeeper or without direct
47. s subsequent actions are taken in this order 50 TANDBERG 3G Gateway User Manual In Prefix nr remove in Postfix remove gt Service type out Prefix Nr add gt out Postfix add The in Prefix Nr amp Postfix set will be used for matching the incoming called number address The out Prefix Nr amp Postfix set will be used to construct the number address that will be called if applicable Prefix nr from In case a number matches this prefix it will be removed Like for example Prefix Nr 6789 Dialed number 67890000 Number used in rest of matching process is 0000 Postfix from In case a number matches this postfix it will be removed Like for example Postfix 00 Dialed number 67890000 Number used in rest of matching process is 678900 Net type to The following settings are available e H323 e 3G H324m e SIP Prefix Nr to This number will be put in front of a number dialed Like for example Prefix Nr 1234 Dialed number 4567 Number used in rest of matching process is 12344567 Postfix to This number will be added after a number dialed Like for example Postfix 1234 Dialed number 4567 Number used in rest of matching process is 45671234 Note that it is not possible to configure ISDN BRI lines for special functions like dial out only The 3G Gateway will automatically select a free BRI line for H 323 to 3G calls and possibly block a DiD or an IVR menu when the BRI lines have different numbers Therefore i
48. s used for signaling Slot 16 unused 33 TANDBERG 3G Gateway User Manual Overview System status e System configuration Service Configuration PRI SS IP 4H 323 SIP VideoPortal SNMP Misc Upgrade SS7 Configuration General Originating Point Code 99 Network Indicator NationalQ vi Law ALaw W Trunks Mode n v Destination Point Code 00 cic a 1 Link sets Mode On v Destination Point Code 100 Links Mode Trunk Time slot SLC Routes 1 Destination Point Code Priority 1 v Link set Off oft v Save a Restart Aemaye5 5 4D Internet Example2 Suppose 2 out of 4 trunks are connected to one switch and the other 2 to another switch Now SS7 signaling fail over is arranged via two switches and two Signaling Transfer Points STPs over 2 link sets as can be seen from the schematic and the SS7 window below Since the trunks are terminated by the switches the DPCs of trunk 1 and 2 are 100 and 101 respectively However both links are terminated by the STPs Link set 1 contains SS7 trunk 1 and is terminated by an STP with DCP 200 Link set 2 contains SS7 trunk 3 and is terminated by an SIP with DCP 201 For each link 2 routes are available to 2 switches one directly and one via an STP Priority 1 is assigned to all dir
49. t is strongly recommended that all ISDN BRI lines have the same number range 9 10 1 IVR The 3G Gateway contains a so called interactive video and voice response system which enables the selection of destinations from a phonebook It is also possible to submit a number of an IP endpoint when the extension is known The figure below shows an example of the input screen 51 TANDBERG 3G Gateway User Manual Please dial extension number The numbers typed will appear after ca 0 5 seconds on the screen Pressing the key after submitting the number triggers the 3G Gateway to make a connection with the respective endpoint A separate phone number can be matched with an IVR phone book service The figure below depicts an example of some phonebook entries all Allan bjornstad Backspace The phone book is an interactive listing of the TMS global address book Make sure you do not add more then one phone book to the 3G Gateway via TMS Although it is possible to add several phone books to the 3G Gateway via TMS the 3G Gateway can only operate with one phone book at a time 5 10 2 Examples Two example service configurations will be discussed Example 1 Number plan mapping Service type DiD Net type from H324m 3G From Prefix Nr 6789 From Postfix Net type to H323 To Prefix Nr 5 To Postfix 52 TANDBERG 3G Gateway User Manual When dialing the number 67890000 there will be a match with 0000 as the sig
50. t now and go back to upgrade page To see a progress indication connect through telnet or ssh before pressing Install Z v t L J ev G G CD om d D Z CD Done Internet After the pkg file has been selected this will be uploaded into the flash memory of the 3G Gateway showing the screen below 5 Overview System status e System configuration Service Configuration PRI IP H 323 SIP Video Portal SNMP Misc Upgrade Software upgrade in progress Software upgrade in progress Please wait UIN V emae OE SHE Internet sy Done In case of an incorrect Release Key the original software will not be replaced an error message is generated as presented in the figure below 48 5 Overview System status s System configuration PRI IP H 323 SIP Video Portal SNMP Misc Upgrade TANDBERG 3G Gateway User Manual a Service Configuration Software installation failed The software upgrade failed The error message was Release key invalid emalen OC DSHIGGNV Done 4D Internet 49 TANDBERG 3G Gateway User Manual 5 10 Services Configuration Dialing rules for both UMTS handsets H 323 and SIP endpoints are configured via the services menu In the services menu the following services types are distinguished e DiD gt Direct inward dialing H 323 SIP endpoint or 3G terminal e IVR 2 Dialing H 323 SIP endpoint 3G te
51. this password in order to receive a response from the SNMP agent in the 3G Gateway Note that the SNMP Community name is case sensitive System contact Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite 43 TANDBERG 3G Gateway User Manual System location Used to identify system location via SNMP tools such as HPOpenView or TANDBERG Management Suite SNMP Trap Host 1 2 and 3 Identifies the IP address of the SNMP manager Up to three different SNMP Trap Hosts can be defined Your LAN administrator should provide the correct values for these fields Save Press Save to activate the new settings 44 TANDBERG 3G Gateway User Manual 5 8 Miscellaneous Configuration To configure the miscellaneous settings on the 3G Gateway open Misc as shown in the figure below Overview System status IE System configuration Service Configuration PRI IP H 323 SIP Video Portal SNMP Misc Upgrade Miscellaneous Configuration Configuration System Mame JG MLY Password New Administrator password hy Delete Password all Phonebook settings path tmazpublic external ghanebaak Phant External Manager settings j path tmazpublic external managementisys Services g Telnet Service TE M 55H Service on Er For the settings ta take effect the unit must be reset after HTTP Service pressing save 8 HTTPS Service Ep GD SNMP Service On wt eu r D gare
52. tination signaling point of the trunk It will be provided by the network operator CIC The Circuit Identification Code is a unique identifier for a data time slot in a cable trunk In this case the CIC acts as base address and can be defined for each SS7 trunk and sets the first time slot number of the respective SS7 trunk Link sets A link is a time slot within a trunk used for signaling Link sets are typically used for signaling fail over purposes to one switch Routes Enabled Checking this box enables at least one signaling link in a link set Destination Point Code Uniquely identifies the destination signaling point of the link This can differ from the DPC of the trunk e g the DPC of a Signaling Transfer Point STP see example 2 below o Enabled Link1 is checked by default Whereas a second link box can be checked to define an extra signaling link for fail over purposes o Trunk Number of the trunk 1 4 in which a time slot is reserved for signaling o Time slot Number of the time slot within aforementioned trunk reserved for signaling o SLC A Signaling Link Code is a unique link number provided by the network operator to identify a link Routes are typically used for signaling fail over purposes via multiple switches 32 Destination Point Code Unique identifier indicating the destination signaling point of a trunk Priority Priority level of the route to the destination signaling point Fail over signaling
53. tion 58 Encryption Secure conference 18 Environmental Issues 3 ETSI Euro ISDN 36 51 Example of ISDN Cause Codes 32 Example of Location Codes 32 Expressway 7 27 Extension Dial In 51 F File Management 50 File system 59 Firewall Traversal 7 27 Front view of gateway 10 G Gatekeeper 42 Gatekeeper IP Address 43 Gateway Call Proceeding Picture 50 Gateway Call Proceeding Sound 50 TANDBERG 3G Gateway User Manual 59 TANDBERG 3G Gateway User Manual GATEWAY Capacity 11 Gateway capacity 61 Gateway capacity calculation 61 Gateway Configuration 15 Gateway Extension Enquire Screen Picture 50 Gateway Extension Enquire Sound 50 Gateway Features 57 Gateway start up 16 H H 264 58 H 323 Configuration 42 H 323 E 164 Alias 52 H 323 Numbers 20 H 323 Services 24 54 H 323 Status 33 Hardware Serial Number 49 High Channel 39 Hotline 23 52 I Install Software 49 Installation 12 Installation site preparations 13 Installed Options 49 52 Interface Configuration 38 Introduction 7 IP Address Assignment 40 IP Configuration 40 IP Ethernet Speed 40 IP Gateway 41 IP Precedence 43 IP Subnet Mask 41 IP H 323 Status 19 ISDN Dial In Configuration 51 ISDN Numbers 20 ISDN Prefix 55 ISDN PRI cables 14 IVR 21 IVR TCS 4 22 L LAN cable 14 LED 10 Location 46 58 Low Channel 39 M Manage the Phone Book 29 Max Channels 39 TANDBERG Gateway 63 Index Max Rate 55 Miscellaneous Config
54. uration 47 N National ISDN 51 Natural Video 40 57 No Significant Digits 53 NSE Non Standard Facility 36 NSF Example 37 Number Range Start 38 Number Range Stop 38 P Parallel Dial 36 Parity 45 Password 16 47 Power cable 14 Power on 16 60 Precautions 12 Prefix E 164 53 PRI Alarms 32 PRI Configuration 35 PRI CRC 4 38 PRI Protocol 36 PRI Status 19 31 PRI Trunk Grouping 36 Production of products 3 QoS Mode 43 QoS Mode Configuration 44 Quality of Service 43 R Rack Mounting optional 13 Rear view of gateway 11 Red Alarm 32 Release Key 49 Resource Reservation Protocol RSVP 43 Restart 48 Restrict 55 RS 232 45 RS 232 cable 14 S Secure conference 18 Send Own Number 36 Sending Complete 36 Sequence of Services 23 Services 47 Signal Busy on Load 56 Site preparations 13 SNMP 46 SNMP Agent 46 SNMP Community 46 55 57 SNMP Community Name 46 SNMP Community name 46 54 57 SNMP Configuration 46 SNMP Manager 46 SNMP Security alert 48 SNMP Trap Host 46 54 57 SNMP traps 46 Software Option 49 Software Upgrade 49 Software Version 49 Sound 50 Source 18 Start up 16 Static 40 Static IP Address 41 Static IP Gateway 41 Static IP Subnet Mask 41 Stopbits 45 System Configuration 35 System Contact 46 55 57 System Information 33 49 System Name 47 System Parameters 50 T T1 38 T1 Cable Length 38 The TANDBERG Gateway 10 Trademarks 3 Type of Service TOS 44 U
55. urcing makes the company itself a company with a low rate of emissions and effects on the environment TANDBERG s policy is to make sure our partners produce our products with minimal influence on the environment and to demand and audit their compatibility according to applicable agreements and laws national and international Environmental Considerations Like other electronic equipment the TANDBERG 3G Gateway contains components that may have a detrimental effect on the environment TANDBERG works continuously towards eliminating these substances in our products Printed wiring boards made of plastic with flame retardants like Chloride or Bromide Component soldering that contains lead Smaller components containing substances with possible negative environmental effect After the product s end of life cycle it should be returned to authorize waste handling and should be treated according to National and International Regulations for waste of electronic equipment TANDBERG 3G Gateway User Manual Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions Warnings Caution risk of explosion if battery is replaced by an incorrect type Dis
56. uyrauOn MR UU M deatlanswatiincaswibiuanss 43 95 8 Miscellaneous COMMGUIANOM sisirin niania a a GEEAE a 45 ome ONN TEUD E ea E OU TESTEM 47 90 10 Services CODFIQUI a WOM eee daeisa se ceiccesineie chri dicue a E 50 nM H 51 SIME Chus m r 52 6 Appendices essssseeesseeseeeeeeen nennen nennen nennen nnns suis aniska ras sai sisi suas ara saa aras snas rasan sans 54 6 1 Appendix 1 Declaration of Conformity ssseeeeeeeesssssssseeee nennen 55 6 2 Appendix 3 using the front panel LCD keYS cccccscescceeeeeeseeeeeesueeeeeeeesaeeeeeessaaeeeeeseaaaees 56 Technical SOSCIICAUOMS NON T 58 MeanTime Between Fallures ccccsssccccssseccccesseeceeeseecceaeeecseseeecsaseeeseseeessedeeessageeeeseneeesseeeeeess 58 NSA1046 37404 hr flash base ccccceeeecccccsessececcceeseeeeeceeesseeceeeusececesseuseceesssauseeessssaeeeeessaaaeees 58 vii TANDBERG 3G Gateway User Manual 1 Introduction The TANDBERG 3G Gateways enable sites on IP and UMTS Handsets to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment A 3G Gateway can operate either standalone or in tandem operation with a TANDBERG Video Portal In the latter case the 3G Gateway needs to register itself with the respective Video Portal which opens up a wide range of interactive vi
57. wet locations Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC This product complies with the standards GR 63 CORE and GR 1089 CORE and is NEBS approved by UL For NEBS compliance the product should be installed in the following manner There should be a clearance of 9 1cm between the product and any other product mounted in the rack TANDBERG 3G Gateway User Manual 2 1 Unpacking To avoid damage to the unit during transportation the 3G Gateway is delivered in a special shipping box which should contain the following components User Manual and other documentation on CD Haclcears screws and screwdriver Cables o Power cable o One to four ISDN PRI cables depending on the number PRI Option keys or 4 ISDN BRI cables depending on the version o Ethernet cable RS232 cable TANDBERG 3G Gateway Installation site preparations Make su
58. y block a DiD or an IVR menu when the BRI lines have different numbers It is therefore strongly recommended that all ISDN BRI lines have the same number range Contact your ISDN or telecom supplier about numbering plans of ISDN lines 31 TANDBERG 3G Gateway User Manual 5 2 SS7 Configuration To configure the Signaling System 7 SS7 signaling of the ISDN SS7 trunks click the SS7 link of the System configuration tab as depicted in the figure below General Trunks Originating Point Code OPC A number between 0 2 which uniquely identifies a signaling point in this case the 3G Gateway within a telephone network This number consists of three parts i e a network cluster and member number and will be provided by the network operator Network indicator A two bit data field within the Service Information Octet of the Message Signal Unit that permits discrimination between national and international messages Law Either ALAW or ULAW An a law algorithm is a standard companding i e compressing and expanding algorithm used in European digital communication systems to optimize i e modify the dynamic range of an analog signal for digitizing The law algorithm is similar to a law and used in North American and Japanese systems A maximum of four PRI s or SS7 trunks i e cables carrying E1 T1 can be enabled in the 3G Gateway Mode Enable or disable a trunk Destination Point Code DPC Uniquely identifies the des
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