User Manual
Contents
1. Rear and Bottom Views pa um 0 28 ald TE mm REAR CONTROLS 317 1 mm 1248 i zi mm T IN 139 3 mm 5 i 1 1 TOUCHSCREEN 498 8 n m PAL and USB 3 348 0 mm 137 18 Specifications Display Type Thin film transistor TFT Active Matrix Liquid Crystal Size 17 43 cm diagonal Image Size 13 3 338 mm x 10 6 270 mm Native Resolution SXGA 1280 x 1024 5 4 aspect ratio Plug and Play VESA DDC 2B Minimum Resolution 640 x 350 Pixel Pitch 0 264 mm x 0 264 mm Number of Colors 16 8 million Viewing Angle Hori Vert 170 160 typical Brightness white 300 nits cd m max Contrast Ratio 1000 1 typical Backlight Screen Protector when not shipped with touchscreen Four CCFTs Cold Cathode Fluorescent Tube 50 000 hours brightness half life replaceable Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 53 UV blocking 30 NIR Blocking Environmental 0 to 50 C 32 to 122 F consult factory for installation Temperature instructions when continuous 24 7 operation exceeds 40 C 104 F Humidity 20 to 90 non condensing Operating Shock 15 g 6 msec half sine Operating Vibration sine 1 0g swept sine 9 200 Hz Transport Vibration random 0 187 Hz 10 200 Hz 0 032. 20 Rack Compatibility EIA Standard EIA 310 D Rack Width 482 6 mm 19 00 preferred EIA width EIA Type Rack A or C Mounting 8 Slots 6 4 mm wide Panel Height 8U 13 97 854 8 mm Enclosure Rating NEMA 1 Physical Depth 2 01 50 9 mm behind bezel Bezel Black Powder Coated Carbon Steel Front Bezel outside 19 00 482 6 mm W x 13 97 354 8 mm H dimensions Net Weight 16 Ibs Shipping Weight 20 Ibs VGA Pin Assignment Pin No Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground 21 Factory Preset Timing Horizontal Vertical Pixel 5 Resolution Frequency Frequency Clock Ading ity kHz Hz MHz eem pm VESA 800 x 600 eee pm Factory recommended timings for best picture quality 22 Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage We warrant this product to be free from defects in material and workmanship subject to the condi tions set forth below The warranty on all industrial display products and KB R2 EXT series key boards remains in force for a three year period beginn
3. MagicColor and on the left is the screen after applying MagicColor 3 Full Displays vivid natural color and more realistic natural skin color with enhanced clarity 4 Intelligent Displays vivid natural color with enhanced clarity The color tone can be changed to one of four modes 1 Cool Makes whites bluish Color Tone 2 Normal Keeps whites white 3 Warm Makes whites reddish 4 Custom Manually adjust the image Color Control Adjusts individual Red Green and Blue color balance Applies a color filter to the screen image Select one of five modes 1 Off Disables the Color Effect default setting 2 Grayscale Applies a grayscale filter 3 Green Applies a green color filter 4 Aqua Applies an aqua color filter 5 Sepia Applies a sepia color filter Color Effect Gamma correction changes the luminance of the colors with interme diate luminance Select one of three pre defined gammas Gamma e Mode 1 Shows normal gamma e Mode 2 Shows higher gamma brighter e Mode 3 Shows lower gamma darker Image Menu Description Removes noise such as vertical stripes Coarse adjustment may move Coarse the screen image area You may relocate it to the center using the Ho rizontal Control menu Removes noise such as horizontal stripes If the noise persists after Fine fine tuning repeat it after adjusting the frequency refresh rate on your computer video adapter Sharpness Adjusts the clarit
4. and Returns support Hopelndustrial com Accounting Department accounting Hopelndustrial com www Hopelndustrial com Publication RL17D June 2009 2009 Hope Industrial Systems Inc 24
5. are adjusted automatically Auto adjustment will also occur automatically each time the computer resolution is changed Power 9 Use this button to turn the monitor on and off A This light glows blue during normal operation and Powar Indicator EN blinks blue when the monitor is in Stand by On Screen Display Functions Picture Menu Description Adjusts the brightness Brightness Direct Access Feature When OSD is not on the screen push the button to adjust the brightness Contrast Adjusts the contrast Provides an optimum viewing environment depending on the contents of the image on screen There are six modes available each with its own pre configured brightness value 1 Custom Allows manual configuration of brightness and contrast using the OSD menu MagicBright 2 Text For content involving heavy text 3 Internet For working with a combination of text and graphics this is generally the best setting for industrial HMI applications 4 Game For watching motion pictures such as a game 5 Sport For watching motion pictures such as a sport 6 Movie For watching motion pictures such as a DVD or Video CD Color Menu Description Improves digital image and displays natural color more clearly without disturbing the image quality There are four modes available 1 Off Disables the MagicColor feature 2 Demo Displays a split screen on the right is the screen before MagicColor applying
6. in Power Saver mode Press a key on the keyboard to ac tivate the monitor and restore the image on the screen The screen shows strange colors or dis plays in black and white Is the screen tinted to one color as if looking at the screen through cello phane paper This occurs if not all signal cable connectors are making contact Check the signal cable connection 15 Check List Solutions Image on screen is not perfect Rolling or unstable image on screen Many possible causes Try the following solutions Many possible causes Try the following solutions Make sure the PC display resolution matches one the factory preset timings shown in this manual Recall factory setting Refer to OSD functions in this manual Fine tune the picture by performing the following adjustments in this order coarse fine and position Refer to OSD functions in this manual Press Auto Adjust button Change PC display resolution to 1280x1024 at 60 Hz refresh Make sure the PC display resolution matches one of the factory preset tim ings in this manual Unplug the power adapter to monitor and then plug it in again Press monitor power button again Reset the monitor to the original factory setting using the OSD 16 Drawings Front and Side Views F 4868 7 272 10 74 354 8 mm 13 97 340 4mm 13 40
7. Hope Industrial Systems Inc User Manual 17 Rack Mount Industrial Monitor Revision D Model HIS RL17 Table of Contents SAFETY AND REGULATORY 3 Warnirigi dae cete eerte cave TAU 3 FG GC oc 3 CONTROL PANEL BUTTONS AND nnna 4 ON SCREEN DISPLAY FUNCTIONS 6 m M 6 ME 7 kaa ANA ad LNA MEA a Feu Rae EROR an cee D A 8 On Screen Display OSD KA 8 TIO rasa el a ea a ee a a 9 informato P 9 INSTALLATION 10 Preparing for Installation nenesie aaa nennen ennemis 10 Installation nto Back da eR SEIEN inu Sorte HR ERU 11 TOUCHSCREEN DRIVER INSTALLATION nnns 12 SETTING THE TIMING 1 NANA 13 icri cem 14 TROUBLESHOOTING ana NA ABAKA 15 DRAWINGS naman NAL LANA aaa 17 SPEGIFICATIONS NANANA 19 ey eave een N 19 Environmental er M 19 s 20 EIOCUICA ER 20 Complianc
8. at sufficient space is available to allow for proper air flow into and out of the unit Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit gt The maximum rated temperature of the HIS RL17 is 50 C 122 F gt Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit gt The maximum rated humidity for the HIS RL17 is 90 non condensing If the display will be mounted far from the computer using long cables or extender devices the full configuration should be bench tested prior to final installation for easy troubleshooting 10 Installation into Rack Hope Industrial Systems Rack Mount Monitors conform to Electronic Industries Association standard EIA 310 D Our monitors will fit in type rack with a width of 19 482 6 mm preferred EIA rack width The HIS RL17 has a panel height of 8U Touchscreen Driver Installation The enclosed CD ROM contains documentation and drivers for all major operating systems touchscreen models only To be sure you have the most current information check
9. es and enn 20 eti EL 20 aaa aaa ADAN 21 PHYSICA NGPA 21 VGA Pin Assignmen x ette ERU HE SEA Dha vaada nah 21 FACTORY PRESET TIMING a ete rede 22 WARRANTY STATEMENT iic ci ecce occu ccce ce sioe ce ence dence ANAKAN k nd at 23 Safety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is a UL Listed Product and must be used with a listed computer FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protec tion against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio freq
10. g Hz 200 2000 Hz Altitude Operating up to 10 000 feet Non operating up to 40 000 feet 19 Video Input Connectors HD 15 optional BNC input see Input Signal Formats for a list of compatible video signals Input Signal Formats RGB Analog video 0 7Vp p Positive at 75 Ohms 5 TTL Level V high gt 2 0 V V low 0 8 V Compatible sync modes Separate H V sync Combined sync Sync on Green Note NTSC PAL composite input available call for details Horizontal Scan Vertical Scan 30 81 kHz 56 75 2 Optimum Resolution 1280 x 1024 60 Hz Maximum Resolution 1280 x 1024 75 Hz Response Rate Electrical Monitor Input 5 ms typical 100 240 VAC 0 6 0 3 A 60 50 Hz Power Consumption Power Management 36 W typical DPMS energy star lt 1 W Compliances and Certifications Electrical UL 60950 1 cUL Recognized Component File No E212889 FCC Class CE UL 508A Listed File No E318630 Environmental RoHS Enclosure UL 50E File No E318630 Functional Panel Controls OSD Menu Customized Key Down Up Brightness Adjust Enter Auto Adjust Power Power Indicator OSD On Screen Display Controls Picture Color Image OSD Setup Information Touchscreen Option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer
11. in spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist de gradation to the Military Specifications Acrylic Window Monitors with acrylic protective windows can be cleaned in the same manner as the touchscreen or glass window 14 Troubleshooting No image on the screen Do you see the Check Signal Cable message on screen Symptom Check List Solutions Check the video connection from the monitor to the computer If running Windows and the computer power is on reboot the computer and watch for the initial boot and windows screen If you see the initial screens then the image goes dark the computer may be set to an incompatible reso lution Reboot the computer in safe mode and set the resolution and refresh rate of the graphics card to a compatible resolution Do you see the Not Optimum Mode Recommended Mode 1280 x 1024 60 Hz message This message displays when the signal from the computer exceeds the maximum resolution and fre quency that the monitor can handle 5 1280 x 1024 resolution or 5 75 Hz refresh Adjust the computer to a compatible resolution and refresh rate There is no image on the screen and the power LED is blinking at 1 second intervals The monitor is
12. ing on the date we invoice you The warranty period on KB PL 1 keyboards is two years and all other keyboards one year warranty If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Re placement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive war ranty service you must get prior approval from HIS To request warranty service you can telephone us at 678 762 9790 or send an email to support Hopelndustrial com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA num ber must be conspicuously marked on the outside of the shipping box HIS will not accept ship ments not accompanied by the RMA number You must ship or deliver the product to HIS Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gas es not covered by specified NEMA standards displaying fixed images f
13. or long periods of time result ing in afterimage effects improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs fire flood acts of God or other contingencies beyond the control of HIS HIS responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement HIS shall not be liable for direct indirect incidental consequen tial or other types of damages resulting from the use of any HIS product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsi bility to determine suitability of this product for your purpose and application 23 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 Toll Free 877 762 9790 Phone 678 762 9790 Fax 678 762 9789 Sales and Customer Service sales Hopelndustrial com Support
14. the following Internet address http Hopelndustrial com Touchscreen Drivers htm 12 Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is impor tant for maximizing the quality of the screen image and for minimizing eye strain The tim ing mode consists of the resolution example 1280 x 1024 and refresh rate or vertical fre quency example 60 Hz After setting the timing mode use the OSD On screen Display controls to adjust the screen image For the best picture quality set your LCD display timing mode to VESA 1280 x 1024 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at this location ME 2000 XP Control Panel 5 Display 5 Settings Vista Control Panel gt Personalization gt Display Settings 13 Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON Resistive Touchscreen Model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touchscreen Glass cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Aga
15. uency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio commu nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the us er s authority to operate the device Control Panel Buttons and Indicators 99D Mend Opens the On Screen Display OSD menu Also Always used to exit the OSD menu or to return to the pre Performs custom function selected by the user Customized Key To configure the customized function Down When the OSD OSD Menu gt Setup gt Customized Key Menu is NOT Displayed Select from one of three custom functions e MagicBright e MagicColor Color Effect When the OSD Menu is Being Displayed Scrolls down and adjusts items in the menu DOWN A When the OSD Up Brightness Adjust Menu is NOT Push to adjust brightness Displayed When the OSD Menu is Being Scrolls up and adjusts items in the menu UP Displayed When the OSD Menu is Being Activates a highlighted menu item Displayed Use this button for auto adjustment of the display Auto Adjust Auto adjustment allows the monitor to self adjust to Alive the incoming video signal The values of fine coarse and position
16. y of the image H Position Changes the horizontal position of the display V Position Changes the vertical position of the display On Screen Display OSD a IE sc Menu Description Language Changes the language used inthe OSD menu H Position Changes the horizontal position of the OSD menu V Position Changes the vertical position of the OSD menu Transparency Changes the translucency of the background of the OSD The OSD menu will automatically turn off if no adjustments are made for a certain time period You can set the amount of time that the menu will wait before it turns Display Time Off Select from one of four times 5 seconds 10 seconds 20 seconds default 200 seconds Setup Menu Description Reset Returns settings to factory defaults Allows you to specify a function to activate when the Customized Key is pressed Select from one of three function options Customized Key MagicBright MagicColor Color Effect Allows you to set a time for the monitor to turn off automatically The Timer default is set for ten hours Information Description Information Shows the video source and display mode Installation Instructions Preparing for Installation Important Perform the following steps BEFORE Installation of the monitor into the panel 1 2 Ensure that sufficient power is available Ensure th
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