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NeoGate User Manual

1. NeoGate Configuration 3 1 Manager Login From your web browser input the IP address of the NeoGate server If this is the first time you are configuring NeoGate please use the default settings below IP Address http 192 168 5 150 Username admin Password password DCH ee o BcOx Gwias NenBate gt NeoGate Configuration Panel User Login Username Password Language English Login Reset ON Well NeoGate User Manual 3 2 GSM Settings 3 2 1 Module List NeoGate GSM Gateway for Maximum Efficiency amp Cost Savings Microsoft Internet Explorer Sele File Edit View Favorites Tools Help o Back EN a A P Search Ers Favorites E Address http J 192 168 5 142jcgi webCGI 1000 v g co Links NeoGate P Module List GSM Settings Ge Module List Status Signal TrunkName Port Volume Max Call Duration min Call Duration min Clear Stat de Y GSM11 Port11 40 die Y GSM1I3 Pot13 40 Ide Y GSM15 Port15 40 de Y GSM9 Pot9 40 VoIP Settings SIP Settings Advanced Settings Route Settings Outgoing Routes Incoming Routes Blacklist Send SMS Sended SMS Received SMS System Settings Options Firewall Network Settings es lt Done Internet Figure 3 2 NeoGate Status Description Status Idle The port is idle Busy The port is in use Error The port has not inserted the SIM Card Signal Y No signal Y Poor Y Average Til Good Tull Ex
2. 2 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria 1 Enable Firewall Enable the firewall to protect the device 2 Common Rules Name A name of this rule e g HTTP Description Simple description for this rule eg Accept the specific host to access the web interface for configuration Protocol The protocols of this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for ip 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for ip 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for ip from 192 168 5 0 to 192 168 5 255 25 ON Well NeoGate User Manual MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access New firewall rule Name Description Protocol Port 0 pe MAC Address Action w Save Cancel Figure 3 17 3 Auto Defense Port A
3. capture all sent SMS details including Account Port Destination Time and Content Note the maximum amount of messages sent that can be saved are 500 3 5 3 Received SMS Logs The Received SMS logs capture all received SMS details including Port From Time and Content 23 O Well NeoGate User Manual Note The maximum amount of messages received that can be saved are 500 3 6 Network Settings 3 6 2 LAN Setting DHCP If this option is set NeoGate will use DHCP to get an available IP address from your local network Not recommended Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Port the default is 8022 Hostname Set the host name for NeoGate IP Address Set the IP Address for NeoGate Subnet Mask Set the subnet mask for NeoGate Gateway Set the gateway for NeoGate Primary DNS Set the primary DNS for NeoGate Secondary DNS Set the secondary DNS for NeoGate IP Address2 Set the 2 IP Address for NeoGate Subnet Mask2 Set the 2 subnet mask for NeoGate 24 ON Well NeoGate User Manual P LAN Settings LAH Settings DHCP No w Enable SSH Yes w Port 8022 Hostname TG200 IP Address 192 168 5 161 Subnet Mask 255 255 254 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask2 3 6
4. group of LAN segments given specific configurations NeoGate supports 2 VLANs VLAN Number 2 ON Well NeoGate User Manual The VLAN Number is a unigue value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for NeoGate VLAN VLAN Subnet Mask Set the Subnet Mask for NeoGate VLAN VLAN Gateway Set the Gateway for NeoGate VLAN NeoGate Module Settings ZS Module List gt VLAN Settings Ylan Over Lan NO 1 WLAN Number VoIP Settings A SIP Settings IAX Settings Advanced Settings VLAN IP Address WLAN Subnet Mask ge Route Settings A Outgoing Routes TEAN DYA Incoming Routes NO 2 E Callback Settings WLAN Number Blacklist VLAN IP Address SMS A VLAN Subnet Mask Send SMS VLAN Gateway Sent SMS Logs Received SMS L eceive ogs w Save MM Cancel Hetwork Settinzs 2 3 6 4 VPN Settings You can import VPN configuration file in Neogate to take advantage of VPN NeoGate gt VPH Settings vid Settings Enable VPN Import VPN Config SELECT FILE Module Settings A Module List YoIP Settings SIP Settings IAX Settings Advanced Settings Route Settings Outgoing Routes w Save H Cancel Incoming Routes Callback Settings Blacklist SMS Send SMS 28 O Well NeoGate User Manual 3 6 Network Settings 3 6 1 Options 1 General Ring Timeout Number of second
5. number is registered in the number blacklist the caller will hear the following The number you have dialed is not in service Please check the number and try again The system will then disconnect the call New Blacklist Blacklist Nurnbert we Save K Cancel Figure 3 14 22 O Well NeoGate User Manual 3 5 SMS 3 5 1 Send SMS Users can send the SMS in this page Note Please select corresponding Calling Code when sending SMS If the Calling Code isn t available in the list please input it before the Destination Number The format is Country Code Destination Number e g In 861380592xxxx 86 is the Calling Code of China and 1380592xxxx is Destination Number Calling Code please select corresponding Calling Code when sending SMS If the Calling Code isn t available in the list please input it before the Destination Number Destination destination number Port the port use to send SMS Content content use to send out Max character is 300 gt Send SMS amp Please select corresponding Calling Code when sending SMS If the Calling Code isn t available in the list please input it before the Destination Number The format is Calling Code Destination Number e g ln 861380592xxxx 86 is the Calling Code of China and 1380592xxxx is Destination Number Calling Code M Destination Port v Content 0 300 w Send Figure 3 15 3 5 2 Sent SMS Logs The Sent SMS logs
6. right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for ip 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for ip 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for ip from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 09 or AF in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access 30 ON Well New firewall rule NeoGate User Manual Name Description Protocol Port o D I MAC Address Action w Save NW Cancel Figure 3 17 3 Auto Defense Port Auto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connection to port 8022 can be handled per minute the eleventh connection will be refused directly New auto defense rule Portas O Protocol Rate wf Save Cancel Figure 3 18 4 SIP Defense Port The port used for SIP protocol Protocol Choose the protocol need to be protect etc UDP 31 O Well NeoGate User Manual SIP Packets The SIP packets allowed in specific time interval Time Interval The time interval to r
7. 80 Figure 3 27 38 ON Well NeoGate User Manual 4 Application Application 1 SIP Phone Regular Phone Figure 4 1 Application 2 SIP Phone 93 TT lt pi Regular Phone N G 2 IPPBX eobate ES Ze ig Regular Phone Figure 4 2 lt Finish gt 39
8. LAN to a group of LAN segments given specific configurations IP Address2 and Subnet Mask2 Configure second IP Address and Mask in this text NeoGate can use this ip address access to another network VLAN Number The VLAN Number is a unigue value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for NeoGate VLAN VLAN Subnet Mask Set the Subnet Mask for NeoGate VLAN VLAN Gateway Set the Gateway for NeoGate VLAN ES NeoGate User Manual gt LAN Settings VolP Settings Trunks SIP Settings IAX Settings Hostname TG200 DHCP No s Enable SSH No v Port 8022 Route Settings IP Address 192 168 5 150 Outgoing Routes Subnet Mask 255 255 255 0 Incoming Routes Gateway 192 168 5 1 Callback Settings Blacklist Primary DNS 192 168 5 1 Secondary DNS SMS Send SMS IP Address2 Sent SMS Logs Subnet Mask2 Received SMS Logs w Save X Cancel Network Settings Firewall VLAN Settings VPN Settings DDNS Settings System Settings zx Options Figure 3 20 3 6 4 Password Settings The default password is password To change the password enter the new password and click update The system will then prompt you re login using your new password Change Password Enter New Password Retype New Password wf Update Figure 3 21 3 6 5 Date and Time Set the date and time for NeoGate 34 NeoGate User Manual NenBate a P Da
9. Neobate TG200 User Manual Version 5 10 0 8 LQ Well NeoGate User Manual Table of Contents L eng ve elt ON BEE 3 lll i UU iT HR E RAY YNA PAN YN RE EUROF FN FRAD EDN A ADRAN YY 3 1 2 Hardware Specification kkRAEEERRR eee eee LL EAR EEE ER RR RR EAR 3 1 2 1 Exterior APDCaranGe eie RE DORODD GDG GOR O ODD GORDD GOR o O 3 2 STOC U UD aU E DH Ud GOD RO YO 6 ZA SIM Card GE TE EE 6 2 2 Antenna CO MMC EE 6 2 Ethernet LING ee ui e e ge BEE 6 2 4 Power Supply Connection een 6 3 NeoGate Configuration REENEN ENEE ENNEN 8 a Manager Be e ET 8 EK E e gl e EE 9 Fed MOGUIG ISU E 9 cC Cn ion d a CC 10 Bo Fen e le e LEE 10 33 SIP SENOS saseceossecerecasecesiaasenemecssehoetancerewiaesecetenisexentcaseseriaareseeus 10 3 3 2 Advanced SettindS KFFEEEEEHEERRRA AELE AEEEDDEED DEERR RR 13 CE ROULS ec a d La te E 17 Sa OUTING ROUTES uwd O Ud UE Yo GG GG DC 17 3 2 INCOMING lf 19 3 4 3 Callback Settings iia i O NN DWC GW AG NAWR RR OG Onw ON RO AR 20 SA BIA E EE 22 Egger 23 ce aci te E E a CHAR RA NR H DYF NF RTH HNN 23 Ca 2 aut i LOGS FT aia toe HCA HN EE YT AFF 23 3 5 e SM Ee e EE 23 20 System SEINGE uii wi Ai OA OER OEN D OU A AO 24 S O EIER DOD 29 Ce e EE 29 S05 NGEWOFK EMT 32 ER Aen e d Te KEEN 34 2 Dare in e TO r HEH HF HNN EU FEIO NN YNN 34 3 6 6 Backup and Restor6 amp kFFHEEEEEEERRRR E EEN 35 3507 RESCH
10. O Well NeoGate User Manual P SIP Settings Module Sel usELEEEEELEL mm Module List SIP Settings gt Status UNKNOWN VoIP Settings J SIP Settings IAX Settings Advanced Settings SIP Account Register to SIP O Service Provider Route Settings oa Outgoing Routes Incoming Routes Callback Settings Biacklist Type Transport UP y beten se You must click the Save button to save the changes w Save Figure 3 7 3 3 2 IAX Settings 1 General Bind Port The port used for IAX Bandwidth Choose the Bandwidth Low Medium High Minimum Registration Time Maximum Registration Time 1 Codecs Tick the Codecs allowed NeoGate P IAZ Settings ON Bind Port H569 Bandwidth Low Module Settings Module List VoIP Settings SIP Settings IAX Settings Advanced Settings Minimum Registration Time 60 Route Settings S Maximum Registration Time 1200 Outgoing Routes Incoming Routes Callback Settings Blacklist Codecs Allowed Codecs Vlu taw sis Zeen spe ez lAnpcm lGree SMS Send SMS Sent SMS Logs Received SMS Logs wv Save X Cancel Matunrk Gattinc Al 3 3 3 Advanced Settings 1 General UDP Port Port use for sip registrations Default is 5060 13 TCP Port Port use for sip registrations Default is 5060 Well jennet Laer Parui
11. Step3 Test In this case configure the SIP Settings as the picture below 21 NeoGate User Manual gt Trunks ON Module Settings E Module List Trunks Status Registered DU VolP Account O VoIP Trunk VoIP Settings Trunks SIP Settings IAX Settings Type SP Route Settings Transport UDP v Outgoing Routes Hostname lP 5060 Incoming Routes RE Callback Settings Username Blacklist Authorization name SMS Send SMS Sent SMS Logs Received SMS Logs Password From User Online Humbert Enable Outbound Proxy Server Enable SRTP M Network Settings LAN Settings Firewall U Service Provider VLAN Settings You must click the Save button to save the changes VPN Settings DDNS Settings w Save System Settings Options Figure 3 13 Test Use mobile phone whose number is 13405925798 which has already been added in the call back number to call the SIM card inserted in the NeoGate After hanging up the call NeoGate will use SIM card to call user s mobile phone number You pick up the call and then you can dial the number you want to call Note Please ensure that the SIP account you set with NeoGate would allow you to call out directly 3 4 4 Blacklist Number Blacklist is used to block an incoming call you do not want to answer and block outgoing call If the incoming call or outgoing call
12. TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration Default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default is 30 seconds Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 4 no limit Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Max Channels Control the maximum number of outbound channels simultaneous calls that can be used Inbound calls are not counted against the maximum 2 NAT Note Configuration of this section is only required when using remote extensions Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing 14 NeoGate User Manual STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to
13. Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no reguired Outbound Proxy Server A proxy that receives requests from a client even though which may not be the server resolved by the Request URI Enable SRTP Enable SRT NeoGate P SIP Settings Module Settings Module List 3 Status UNKNOWN VoIP Settings SIP Settings SIP Account IAX Settings Advanced Settings Register to SIP Type SIP Route Settings ZS Transport UP y Hostname IP 5060 Domain Username Outgoing Routes Incoming Routes Callback Settings Blacklist Authorization name SMS a Send SMS Sent SMS Logs Received SMS Logs Password From User Online Number Enable Outbound Proxy Server Network Settings 2 LAN Settings Enable SRTP F Firewall VLAN Settings VPN Settings DDNS Settings w Save o You must click the Save button to save the changes Figure 3 6 3 3 1 3 Service Provider Type Choose the type SIP IAX Transport Choose the protocol of the transport UDP TCP and TLS Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not reguired 12
14. anc E e E 35 3 6 8 Firmware UDpdat 9 AC E EEN REN LEE EAEEEDDUEu FER RR RR 36 Bid PEDO ee 37 ceisia UO O OY O OR Ha E HEN HE E NN HR Y FFRED HT 37 Boge OY SUCH E Lu e EE 37 ine ioo ocd L n Rar eter tr ar re ne RYS FER EF FA rte ee ere ARY 39 O Well NeoGate User Manual 1 Introduction NeoGate GSM Gateway for Maximum Efficiency amp Cost Savings NeoGate is a device for connecting GSM Network to VoIP Network directly which can support two way communication GSM to VoIP or VoIP to GSM It is the best solution ever to connect IP based telephone systems soft switches and IP PBXs to GSM network 1 1 Features 1 2 Hardware Specification 1 2 1 Exterior Appearance 1 Front Side ON Well NeoGate User Manual Figure 1 1 NeoGate Front Panel Picture No Identifying Power Green shining Connected correct function Green flashing Device error No light Disconnected malfunction RUN Green Light Indicates the server system is in working order Ready 4Port2 Red Light stands for GSM port Port1 Red Light stands for GSM port Lid bedr y FN 2 Back Side O Well NeoGate User Manual Figure 1 2 NeoGate Back Side Picture el NeoGate User Manual 2 System set up 2 1 SIM Card Placement Lift off the SIM card holder on the backside insert the SIM card and replace the holder securing the latch Notei Remember to set call forwarding call barring prefere
15. and TLS Account The numbered extension i e 1234 that will be associated with this particular User Phone Password The password for this extension Ex 12t3f6 Enable SRTP Enable SRTP for this account Enable IP Restriction Enable the restriction function NeoGate gege gt SIP Settings Moduie List VoIP Settings SIP Settings IAX Settings Advanced Settings Type SIP Se Transport UDP e Route Settings f Account 20001 Outgoing Routes Password pincode20001 Incoming Routes Callback Settings Blacklist Enable SRTP E Enable IP Restriction O F SMS Send SMS Sent SMS Logs Received SMS Logs You ust click the Seve button to seve the changes Network Settings Figure 3 5 3 3 1 2 Register to SIP Register to SIP It use to register to SIP Server or SIP Proxy Type Choose the type SIP IAX Transport Choose the protocol of the transport UDP TCP and TLS Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not reguired Domain VoIP provider s server domain name Username Username of SIP account Used for SIP trunk registration 11 ON Well NeoGate User Manual Authorization name Used for SIP authentication Leave this blank if not reguired Password Password of SIP account From User All outgoing calls from this SIP
16. cellent ON Well NeoGate User Manual 3 2 2 GSM Settings Trunk Name Sh Max Call Duration min amp o Clear Stat o Volume Setting o w Save SW Cancel Figure 3 3 Trunk Name A name of this Trunk Ex GSM1 etc Max Call Duration min Per Month Defines the maximum call duration within a month through this SIM card O it means unlimited Clear Stat Set the day in a month in this day system will automate reset the SIM card s Max Call Duration to 0 min if selected O it means disable this functions Volume Setting Define the volume of this GSM Trunk 3 3 VoIP Settings 3 3 1 SIP Settings NeoGate 5 A Module Settings ZS d eene Moduie List SIP Settings VoIP Settings SIP Settings IAX Settings Advanced Settings Type SIP Se Transport UF y Route Settings ZS Account 20001 Outgoing Routes Password pincode20001 Incoming Routes Callback Settings Blacklist Enable SRTP B F Enable IP Restriction O F Register to SIP Send SMS Sent SMS Logs Received SMS Logs yeu west click the Save batten to sere thu changes Network Settings Figure 3 4 3 3 1 1 SIP Account It is an SIP Account that allows an IP Phone IP Soft Phone client IPPBX and soft switch to register on NeoGate 10 O Well NeoGate User Manual Type Choose the type SIP IAX SIP IAX Transport Choose the protocol of the transport UDP TCP
17. eceive SIP packets For example SIP packets 90 time interval 60 means 90 SIP packets are allowed in 60 seconds New SIP defense rule Ports Protocole SIP packets d Time interval 0 seconds w Save AS Cancel Figure 3 19 5 Other Settings Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 3 6 3 Network Setting 1 LAN DHCP If this option is set NeoGate will use DHCP to get an available IP address from your local network Not recommended Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Port the default is 8022 Hostname Set the host name for NeoGate 32 ON Well NeoGate User Manual IP Address Set the IP Address for NeoGate Subnet Mask Set the subnet mask for NeoGate Gateway Set the gateway for NeoGate Primary DNS Set the primary DNS for NeoGate Secondary DNS Set the secondary DNS for NeoGate 2 Advanced Settings A VLAN is a logical local area network or LAN that extends beyond a single traditional
18. er one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed When using analog trunks a w character may also be prepended to provide a slight delay before dialing Direct Number All the outgoing calls through this route will call to this phone number directly Strategy Define the strategy to select trunk Default Select the trunk from the first Sequence Select the trunk next the last used Balance Select the trunk last recently used Time The scope of time which is allowed to make calls via this route Days of week The days in a week when is allowed to make calls via this route Generate Virtual Ring The system can generate the virtual ring when you use this route Member Trunks Define the trunks that can be used for this outbound route 18 W Well Edit Outgoing Route defaultout NeoGate User Manual Route Name defaultout Dial Pattern DEO Strip 1 Digits From Front Prepend These DigitsU Before Dialing Direct Number O Strategy Default Times OD Go yE e El D e Days of Week Monday y Sunday Generate Virtual Ring Member Tru
19. ere 2 Member Trunks This area allows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box Edit Incoming Route defaultin General Route Name Caller ID Number Direct Number Member Trunks Available Trunks Selected w Save A Cancel Figure 3 10 3 4 3 Callback Settings NeoGate allows caller A to dial the number of the SIM card inserted in NeoGate and after hearing the ring back tone A can hang up the call or wait for NeoGate to cut off the call then NeoGate will call A with this SIM card When A pick up the 20 O Well NeoGate User Manual call A can dial the number he wants to call NeoGate will forward this call to SIP server If user wants to use this function please follow those steps Step1 Enable Auto Callback Incoming Routes gt Tick Auto Callback and choose the trunk Edit Incoming Route defaultin General Route Name efa Caller ID Number Direct Number Auto Callback jw Member Trunks B Available Trunks Selected af Save Cancel Figure 3 11 Step2 Configure the Callback number Callback Settings gt Click New Callback number and fill in the phone number in the pop up windows Note If you want to apply Callback function to all incoming numbers please tick Allow AIl New Callback Callback Number 13405925798 w Save Cancel Figure 3 12
20. gt gt View Reports Call Logs System Info BD Internet Figure 3 26 3 7 2 System Info General Information about hardware version firmware version and system uptime LAN Information about hostname MAC address IP address subnet mask gateway Primary DNS and Secondary DNS Disk Usage Disk usage information Memory Usage 37 O Well NeoGate User Manual Memory usage information 27 NeoGate GSM Gateway fo X NeoGate a System Information Module Settings 9 PN Module List General A Hardware Version VoIP Settings TG200 Trunks SIP Settings Firmware Version BE 5 11 43 03 Route Settings Q Uptime l Outgoing Routes 17 30 23 up 33 min load average 1 02 1 02 0 88 Incoming Routes Callback Settings Blacklist SMS Send SMS Sent SMS Logs Received SMS Logs Network Settings E LAN Settings Firewall VLAN Settings VPN Settings DDNS Settings System Settings E Options Password Settings Date and Time Backup and Restore Reset and Reboot Note lf there is not enough disk space on the system the oldest voicemail messages call record files and call log files will be automatically deleted as necessary Firmware Update Disk Usage Filesystem 1K blocks Used Available Use Mounted on dev root 6267 5617 650 90 dev mtdblock3 8192 5308 2884 65 package dev mtdblock4 237568 12676 224892 5 persistent Reports Call Logs Memory Usage A buffers
21. l NeoGate User Manual Reboot System Reboot System Warning Rebooting the system will terminate all active calls Reboot Reset to Factory Defaults Reset to Factory Defaults Warning factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system Reset to Factory Defaults Figure 3 24 3 6 8 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware Note 1 If enabled Reset configs System will restore to factory default settings 2 When update the firmware please don t turn off the power Firmware Download Source HTTPURL C TFTP Server HTTF URL Reset Configuration to Factory Defaults Start Figure 3 25 36 ON Well 3 7 Reports NeoGate User Manual 3 7 1 Call Logs The call Log captures all call details including Source Destination Start Time End Time Duration Billable Duration Disposition Communication Type etc Administrator can export CDR data to a CSV file F NeoGate GSM Gateway for Maximum Efficiency amp Cost Savings Microsoft Internet Explorer Dis a File Edit View Favorites Tools Help Q Back sl a A P Search 5 Favorites 2 Address h
22. nks Af Available Trunks Selected Figure 3 9 3 4 2 Incoming Routes Inbound routing processes incoming call traffic to destination during office hours or outside office hours 1 General Route Name A name of this inbound route ex callin etc Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no CID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself 19 O Well NeoGate User Manual The will match any remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Direct Number All the incoming calls through this route will call to this phone number directly Note Only SIP Settings use Register to SIP and Service Provider mode can support this function Auto Callback You can enable the auto callback function h
23. ntial network s SMS centre and similar provider and SIM card services in your mobile phone before inserting the SIM card in NeoGate Note2 Disconnect NeoGate from the power supply before inserting the SIM cards 2 2 Antenna Connection NeoGate is equipped with two antenna connector for all the GSM modules The external antenna should always be installed vertically on a site with a good wireless signal 2 3 Ethernet Line Connection NeoGate provides two 10 100M Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into NeoGate s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 4 Power Supply Connection NeoGate utilizes the high performance switch power which supply the enough voltage and electrical energy that required by NeoGate system AC Input 100 240V DC Output 12V 1A Please follow the steps below to connect the NeoGate unit to a power outlet O Well NeoGate User Manual 1 Connect the small end of the power cable to the power input port on the NeoGate back panel and plug the other end of the cable into a 100VAC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly ON Well NeoGate User Manual 3
24. re Update Local Network Identification eeng gt NAT Mode ves w Call Logs EE Allow RIP Reinvite res w 3 4 Route Settings 3 4 1 Outgoing Routes Outbound routing mainly works for guides outgoing calls to go through trunks Click New Outbound Route and fill in the corresponding information in the popup window 1 General Route Name Name of this Outbound Route ex Local or Long Distance etc Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The F will match any remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number 17 Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Well NeoGate User Manual Strip Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press 0 before dialing a phone numb
25. rt Route Use NAT but do not include report in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not 15 always possible for the system to negotiate endpoint to endpoint media routing Well NeoGate User Manual 3 QOS QOS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value 4 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is suppo
26. rted by many VoIP phones SPEEX SPEEX is an Open Source Free Software patent free audio compression format designed for speech The SPEEX Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codec Moreover SPEEX is well adapted to Internet applications and provides useful features that are not present in most other codec G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729 Note If you would like to use G 729 please enter your license 16 NeoGate User Manual UDP Port H 5060 VoIP Settings 2 au Geth E Enable TCP Port 5060 See Fl out E ZE Route Settings E RIP Port Start 10001 Outgoing Routes RIP Port End 10200 Incoming Routes o rfc2833 Callback Settings DINF Mode Y sw Blacklist Max Registration Subscription Time W 3600 Min Registration Subscription Time U 60 Default Incoming Outgoing Registration Time WJ 30 Register Attempts 4 Register Timeout K 20 Max Channels 2 NAT Note Configuration of this section is only required when using sip account Enable STUN F System Settings STUN Address Options STUN Port Password Settings 9 Dt ad Tins External IP Address Backup and Restore External Host i Kaset ind Reboot External Refresh Interval Firmwa
27. s to ring a device before answering Default value is 30s MAX Call Duration The absolute maximum amount of time permitted for a call A setting of O disables the timeout Default value is 6000s HTTP Bind Port Web Access Port Port use for HTTP sessions Default 80 A gt General Preferences Module Settings Ge Module List General Preferences VolP Settings a Ring Timeout 6 30 s Trunks MAX Call Duration 6000 s SIP Settings HTTP Bind Pot 80 IAX Settings Route Settings x Save Outgoing Routes Incoming Routes Callback Settings Blacklist SMS Send SMS Sent SMS Logs Received SMS Logs Network Settings LAN Settings Firewall VLAN Settings VPN Settings DDNS Settings Figure 3 16 3 6 2 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified 29 O Well NeoGate User Manual security criteria 1 Enable Firewall Enable the firewall to protect the device 2 Common Rules Name A name of this rule e g HTTP Description Simple description for this rule eg Accept the specific host to access the web interface for configuration Protocol The protocols of this rule Port Initial port should be on the left and end port should be on the
28. set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS gueries periodically This setting is only reguired when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 suppo
29. te amp Time Module Settings e Module List Date amp Time VolP Settings Trunks SIP Settings IAX Settings Server Time Mon Jan 5 17 29 20 1970 Time Zone GMT 01 00 Europe France Spain Germany Poland e Route Settings Automatically Synchronize With an Internet Time Server Outgoing Routes Incoming Routes Callback Settings Set Date amp Time Manually Blacklist NTP Server pool ntp org Date SMS ow e AN e Send SMS Time Sent SMS Logs Received SMS Logs w Save Network Settings R LAN Settings Firewall VLAN Settings VPN Settings DDNS Settings Figure 3 22 3 6 6 Backup and Restore You can backup your configure in this page After back up you can see the back up in the list You can restore the configure in this page also Note the restore will only work after reboot Manage Configuration Backups Create a New Backup Upload a Backup List Of Previous Configuration Backups No backup files Found Please click on the Create New Backup button to take a backup of the current system configuration Figure 3 23 3 6 7 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system 35 O Wel
30. ttp 192 168 5 142 caiWebCGI 1000 wl Be ins NeoGate GSM Settings Module List VolP Settings SIP Settings Advanced Settings Route Settings Outgoing Routes Incoming Routes Blacklist SMS Send SMS Sended SMS Received SMS a gt CDR Viewer Viewing1 11 most recent first Source Destination 910086 910086 910086 910086 910086 910 910086 910086 910086 910086 910086 Call Log File Download Selected CDR MS Delete Selected CDR Start time 2010 11 30 00 37 36 2010 11 30 00 33 34 2010 11 30 00 31 11 2010 11 30 00 30 07 2010 11 30 00 26 12 2010 11 30 00 26 00 2010 11 30 00 24 30 2010 11 30 00 23 52 2010 11 29 23 56 08 2033 05 21 11 57 03 2010 12 06 19 55 01 Master csv e End Time 2010 11 30 00 37 41 2010 11 30 00 33 38 2010 11 30 00 31 15 2010 11 30 00 30 12 2010 11 30 00 26 17 2010 11 30 00 26 03 2010 11 30 00 24 35 2010 11 30 00 23 57 2010 11 29 23 56 25 2033 05 21 11 57 17 2010 12 06 19 55 16 Duration Billable Duration Disposition ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED ANSWERED X Delete All CDR Communication Type Outbound Outbound Outbound Outbound Outbound Outbound Outbound Outbound Outbound Outbound Outbound System Settings Options Firewall Network Settings Password Settings Date and Time Backup and Restore Reset and Reboot Firmware Update Totle 11 Previous Hext
31. uto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connection to port 8022 can be handled per minute the eleventh connection will be refused directly New auto defense rule Porte O Protocol Rate wf Save Cancel 26 O Well NeoGate User Manual Figure 3 18 4 SIP Defense Port The port used for SIP protocol Protocol Choose the protocol need to be protect etc UDP SIP Packets The SIP packets allowed in specific time interval Time Interval The time interval to receive SIP packets For example SIP packets 90 time interval 60 means 90 SIP packets are allowed in 60 seconds New SIP defense rule Port Protocole SIP packets d Time interval O seconds w Save AS Cancel Figure 3 19 5 Other Settings Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop Al feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 3 6 3 VLAN Settings A VLAN is a logical local area network or LAN that extends beyond a single traditional LAN to a

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