KE2000A Quick Install Guide
Contents
1. press the number key again to enter the next character For example if you are entering Cab e Press the 2 key 7 times e Press the 2 key twice e Press the 2 key 3 times 4 1 2 Network settings First you should set network type according to your actual network status DHCP is default status In DHCP status your LAN automatically assigns all the required network parameters to the phone Press the SET OK key Use A Y key to select Network Type Press SET OK and then use A V to select DHCP Static IP or PPPoE Press ESC twice you will see the system activate the settings automatically e Static IP Settings If your network is Static IP then you should set static IP address Press SET OK key use A Y 7 to select Static IP Settings Press SET OK then set IP gateway and subnet mask After set complete press ESC key to save automatically e PPPoE Settings If your network is PPPoE you should make PPPoE settings Press SET OK key use A Y 7 to select PPPoE Press SET OK key then enter the PPPoE user name and password After set complete press ESC key to save automatically Important If your service provider makes Presetings such as user name password IP phone number SIP server address you do not need to do the following operations 4 1 3 Account settings Press SET OK key use A Y key to select Account Settings In account settings you should select Server Register on first then set se2. the terminal manually Select this item to enable PPPoE protocol which is designed for ADSL and bono Cable Modem users With this system ADSL ISP automatically assigns all o the required IP parameters to anv device connected to it when the device log on PPP User Name With PPPoE selected please enter the user name and password here Password With Static IP selected please enter IP address subnet mask gatewav IP IP Address Subnet Mask Gatewav of the terminal here Note that this address should match the IP address assigned to you by network administrator or your ISP Parameter First second DNS IP NTP Server NTP Time Zone NAT TRAVESRAL STUN URL NAT External IP Description This field defines the primary or secondary DNS Domain Name Server address With Static IP selected plese enter DNS IP of the terminal here Enter NTP Time Source Server address Enter time zone where you live The time zone value is according to GMT Please confirm your time zone first and then input from 12 to 12 nat traversal When the IP phone with private IP address need communicate with other IP phones in a different LAN or on Internet please select an item NAT TRAVERAL Radio Button none Select this item when the sip proxy server and IP phone in the same LAN or the SIP server supports the IP phone working behind the LAN static When the system does not support IP phone working behind the LAN please select this i
3. G economical bandwidth G 165 16ms Echo cancel DHCP Dynamic Host Configuration Protocol DNS Domain Name Server NTP Network Time Protocol HTTP Hyper Text Transfer protocol 9 3 Specification e 208 x 197 x 68mm L x W x H 9 4 Electronic Characteristics Voltage 12V DC 500mA Power adapter AC input 100 120V USA Japan etc or 220 240V China Europe etc or 100 240V 47 63Hz Network Interface IEEE 802 3 10 100 Base T e EMC FCC Part15 CLASS B CE 9 5 Operational Environment Operational Temperature 10 to 40 C Storage Temperature 40 to 55 C e Humidity 10 to 90 no dew 9 6 Recommend Network Condition Delay Less than 400ms jitter Less than 100ms Package Loss Rate Less than 10 Required Bandwidth Minimums 30Kbps Safety Warning Please do not place this product under fire and high temperature Avoid heavy impact and do not leave the product in rainy or highly humid environments
4. KE2001A QUI CK I NSTALL GUI DE 1 Check for Required Items eessesessesesseseussuna unma nu nna u umana aua tt 3 2 Installation Steps i is ei IIIA ANKA AEO A uasa sauna 3 2 1 I astallati ri VIeW asserere resp tuerit erant Foret degens A esf drag 3 2 2 Connection Chart to Determine Cable Types rr n mnn 3 3 LCD Display sale nau uua ua uua uuu adu uiua suu uu auus 4 4 Ready to Use Lia A ANKA eanan 5 4 1 Changing the Setting via Your Phone nr nn nr nn nn messen 5 4 11 cKE200TA Inp t Keys o i a l e ta a 5 4 1 2 Network settings ia A An 6 41 3 Account settings tuit oer e Tur Dt EE EP atus et ed 6 41 4 Saving Settings diio eee eruta ee ipte ot dee ceu teet ts 6 4 2 Changing the Settings via Web BrOWSET nr rr messen 7 5 Work Normally esceseseeseseehnhnunnhn annua A aua uasa uuu nada unu 7 6 Configuration Parameters ccccseeeesceeeeeeeeeeeeeeeeeeeeeeuaeeeeaeeauaeeeuaeeeuaeeauaeeauaeens 7 6 1 Network configuration parameters cc ce cece eee na 7 6 2 VoIP Configuration Parameters rr memes ems nennen nenne 8 6 3 Advanced Configuration Parameters L2 nn n nn need 10 7 Other Settings Lee AI HA uada uua sauna 10 B olo EE 11 9 Performance and Features aa aa eee EA 12 9 1 Characteristics i i in i a a MUI 12 9 2 Standards and Protocols diui A vec cale a ae a ae aa 12 9 3 Specification eio ubt du debui pelam dei nbus de en tle 13 9 4 Electronic Characteristics s
5. can not dial extensions Please consult with your ISP for the correct choice Select VAD Enable disable VAD Voice Activation Detection SIP server address Please ask your service provider if you do not know SIP Server what to fill in The local SIP port used by terminal to send register packets The default Register Port port number is 5060 or 5063 Please ask your service provider if you do not know what to fill in Using Outbound Choose whether to use proxy server on means using this function while Proxy Server off means not Outbound Proxy URL Enter the URL of Outbound Proxy server Choose whether to let the phone send register packet Usually you must Server Register h choose Display Name Enter the name which will display on you phone s LCD It s the SIP realm Please ask your service provider if you do not know Domain Name M what to fill in Choose whether to use Call Waiting function means using this Using Call Waiting function while off means not Choose whether to use as a quick dial key on means using this Use to Dial Out function while off means not Enter the second after you dialing the destination number your call will be Dial Out In X Sec dialed out automatically after X seconds Timer on off Whether IP phone display current call duration when getting through a Mm Balance on off Choose whether to enable balance displav function Dialtone Tvpe Choose the dia
6. ess i e they can t connect with Internet 3 LCD Display 05 27 02 29 Display time when idle There are 4 status indicators they are positioned in the upper right corner of the display In the above picture they are labeled 1 through 4 1 Connection Status will display one of gt or o login failure gt in process of Logging In 9 successfully Logged In 2 Connection Method will display one of Aor S NAT mode not in use If your service provider supports NAT you do not need to use NAT mode A using stun mode S using static mode 3 PC LAN Port Status will display one of H F or X X No PC connected H 10M bandwidth connected F 100M bandwidth connected More detailed information about installation KE2001A Terminal please refer to the user manual 4 Ready to Use When the boot process is complete some prompt characters will be displayed on LCD If the first character displays lor no display it means that you didn t registered successfully You may need to make settings on your phone 4 1 Changing the Setting via Your Phone 12 9 amp 4 1 1 KE2001A Input Keys oos suem om ears Ce NOTE 1 Press ALPHA key to change input mode between digits and alphanumeric Default alphanumeric 2 The key can be used to input 3 If you need to enter the same character consecutively press the pound key to confirm the last entry and then
7. l tone standard from the dropdown menu Ringing Tvpe Choose the ringing standard from the dropdown menu 6 3 Advanced Configuration Parameters The Edit Speed Dial section allows you to program the speed dial numbers kiese for the M1 M8 keys on the IP phone Simply enter the number to be dialed i eed Dia in the field beside the Key you wish to assign it to Remember to follow the Dialing rules set by your service provider The Abbreviated Dialing Plan is a table of 10 entries that will allow you to program frequently dialed phone numbers or prefixes When using this Edit AbbrDial feature you can enter specific number patterns which when dialed will actually dial out different or addition digits Once programmed there are no special buttons to press to initiate this feature To upgrade from the remote upgrade server You can choose Update Program to upgrade the function menu key function configuration page and kernel program of your phone choose Update Bootload to upgrade Software Upgrade the booting program for phone starting To upgrade from a local PC You can select the file from your PC and then click Upgrade Handset In Set the input volume of handset Handsfree In Set the input volume of speaker 7 Other Settings Edit Phone Book Here you can edit the contact s name phone number Enter the password you want it changed to and then re enter for Change Password l confirmation Press Submit to sa
8. ode tee ete A t nete rata pectori ida e PY d d 13 9 5 Operational Environment KEEA esses enne nnn 13 9 6 Recommend Network Condition sss memememem seen nnn 13 Table of Contents 1 Check for Required I tems Please check to be sure that you have all of the following components Broad internet access One phone cord One power adapter One IP phone One handset One Ethernet RJ 45 cable 2 Installation Steps 2 1 Installation View LAN PC Ethemet 10 100Base T Cable Ethernet 10 100Base T Cable POWER Please install your KE2001A as the connection chart above Note After the IP phone powers up the PC port has the same function as LAN port The PC connection will not operate until the IP phone is fully operational 2 2 Connection Chart to Determine Cable Types ADSLICABLE Modem 1 2 N 4 Switdh h b LAN PC Switch buh PC PC To determine the type of cable that you will need to connect to your terminal look at the above diagram and determine the number of your configuration The lines marked 2 4 5 6 7 8 are Straight through Ethernet cable the line marked 3 is Crossover Ethernet cable If the ADSL CABLE Modem has the auto reversal function it usually has the function the line marked 1 is Straight through Ethernet cable and otherwise it is Crossover Ethernet cable Note when the port LAN connects with line1 2 6 the equipments connected with port PC will not get IP addr
9. rver address user name phone number password domain etc Please refer to 5 2 4 1 4 Saving Settings After doing an operation press the ESC key twice and the display should show Activate Settings it will takes several seconds to save these settings 4 2 Changing the Settings via Web Browser Press the ESC key on your phone to check IP address Open an Internet Explorer browser on a PC that is connected to the same network as the Terminal then type the IP address into the address bar and press Enter USERNAME user PASSWORD voip Once in the Settings screen you can verify or enter your network and VoIP related settings click on Submit to save any changes 5 Work Normally After the phone reboots and properly programmed the LCD of the phone will display 9 In addition when the phone is off hook you will now hear a dial tone and can make calls 6 Configuration Parameters 6 1 Network configuration parameters Parameter Description The terminal can have 3 ways to get network parameters DHCP Static IP Network Type or PPPoE please select one If you do not know please ask your network administrator or service provider If your terminal is configured to use DHCP The required network DHCP parameters such as IP subnet mask will automatically be configured as soon as it is connected to the LAN and powered up Select this item to authorize users set IP address subnet mask and Static IP gateway IP address of
10. ses may be as following Find the correct reasons or consult A Insufficient balance with your service provider or B The called party in busy line network administrator C The called party off line D The call can t make through due to some reasons Performance and Features Characteristics Program memory 2048 KB Flash memory Ethernet interface two RJ 45 connector compatible with IEEE 802 3 10 100M Base T Keypad besides the standard keys 0 9 there are another 12 function keys for operation and setting of phone e Status indicator LCD to indicate working status e Hand free function full duplex speakerphone dial tone speaker and loudspeaker volume can be digitally adjusted independently Power adapter input 100 120V USA Japan etc or 220 240V China Europe etc or 100 240V 47 63Hz Log on Soft switch Automatic find Soft switch Support DHCP Automatically obtain local IP subnet mask router IP Support PPPoE Voice Active Detection Comfortable Noise Generation 16ms Echo Cancellation Dynamic Buffer Management minimize effect to voice quality caused by audio delay jitter Standards and Protocols e IEEE 802 3 10 100M Base T G 711A G 711u G 723 1 5 3K 6 3 Kbps and G 729 audio codec e SIP TCP IP Internet Transport and Control Protocol RTP Real time Transport Protocol RICP Real time Control Protocol G 723 1 G 729 VAD CN
11. tem to manually type public IP address of the NAT device With this item selected NAT External IP field will be activated stun Select this item with Stun server used according to requirement of system STUN presents a working solution for most NATs that are not symmetric e g most of the household routers have non symmetric NAT and in this case it is OK to use STUN However STUN does NOT work with symmetric NAT and if your routers have built in symmetric NAT do not use STUN If your configuration is STUN friendly please configure your phone to use it With this item selected STUN URL field is activated Please ask your service provider if you do not know which one to select When NAT Traversal is set to Stun please put the URI of the stun server into STUN URL in the format as domain name IP address service port With the static selected in NAT TRAVERSAL please type the public IP of NAT server 6 2 VoIP Configuration Parameters Note Please check with your ISP for the protocol settings Changing the settings without proper guidance may result in the the terminal not functioning Parameter Preferred Audio Codec DTMF Relay Type Description You can select the type of audio codec default G 723 only G 711u only G 711a only or G 729 only You can select the type of DTMF relaying off 2833 sip info or inband These options determine whether user can dial extension telephone If you select off you will
12. ve changes 8 FAQ Problem Poor Voice Quality Phone continues to display as the first character of prompt character string Failure call Possible Cause Your internet connection bandwidth is less than 30Kbps Unstable network connection Network delay gt 500ms or network trembling gt 100ms or network packet loss gt 10 Phone s connection to the internet is obstructed by a firewall Your network has a proxy server which is blocking the phone s connection to the internet Your phone is configured with incorrect account settings Your phone is configured with an incorrect server address If the LCD display NO Proxy and you can hear busy tone you may not set the relative parameters about proxy server when you use NAT Your internet connection may not be performing correctly Please contact your Internet Service Provider or Network administrator Please contact the service provider or network administrator for advice on how to configure your firewall or proxy server Please contact the service provider or network administrator for advice on how to reconfigure your account details Please contact the service provider or network administrator to confirm your phone has the correct server details Please set the relative parameters about proxy server by your IP phone or web Problem Possible Cause Solution 9 1 9 2 If you only hear busy tone when you make a call the cau
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