How to Use Guide: Backup Assistant Backup
Contents
1. 2 BACKUP E O a ae Backup Assistant is a wireless service that saves a copy of your phone s address book to a secure web site If your phone is lost stolen or damaged Backup Assistant restores your saved address book to a new phone wirelessly Schedule daily automatic backups or manually backup your phone book at your convenience Login to your web account and get full access to your address book You can view print add delete and edit contacts Changes are sent to your phone with one click www verizonwireless com backupassistant Backup Assistant Screenshots Connecting Backup Assistant Backup Assistant Connecting to the ee Backup Assistant Processing Backed up 27 service z Pending 0 BACKUP Pa a address book at BACKUIPASSISTANT Mobile number PRERE backupassistani 11234567890 ASSISTANT Be AJ Be 4 Edit or print your E i Options Backup Now Using the Application Setting up Backup Assistant on your phone 1 Access Get It Now on your handset Access and launch Backup Assistant under getGOING subcategory Business Tools At the Welcome screen press OK the right Soft Key to continue 2 Backup Assistant automatically contacts the Backup Assistant service to determine if an account has already been established with your phone number 3 Next you will create an account associated with your phone number When prompted select a four digit Personal Identification Number PIN that you2. Assistant application will establish a connection with the service The service checks to see if there is an account associated with the phone number If the service determines that an account exists and this is the application s first launch it knows that a Restore is appropriate 4 Before the Restore begins Backup Assistant will request your PIN This is done to prevent unauthorized modifications to your address book In rare cases a phone number may have been used before if this is the case the PIN will fail You will be prompted to reset the phone number and create a new account Enter your PIN and press the right Soft Key to begin the restoration If you have forgotten your PIN press If you authorized it during the setup Backup Assistant will retrieve your PIN for you e NOTE You must have selected this option when you initially set up Backup Assistant 5 When you begin a Restore Backup Assistant will initiate a connection with the service authenticate the account and begin restoring the data Pressing the left Soft Key at any time cancels the Restore 6 At the conclusion of the Restore the activity summary screen provides information regarding the Restore Backup Assistant website www verizonwireless com backupassistant A user with an active Backup Assistant account can log in and manage their personal data vault via the secure web portal www verizonwireless com backupsssistant The same mobile number and Personal Ide
3. ne and all non supported fields will be empty User will need to reset these for each contact Backup Assistant Web Issues constraints e Valid phone field characters 0123456789 PT e Valid email field characters Must contact and e Can t create a contact without at least one character in name field e Number of contacts limited to Phone Max 5 e Cannot save contact without at least one phone number Disclaimer 2005 Verizon Wireless
4. ntification Number PIN chosen by the user during sign up are used to gain access to the portal 2005 Verizon Wireless 3 Figure 1 Backup Assistant login screen Within the portal all address book data from the last successful Backup are displayed Users can add delete and edit contacts as well as print their entire address book in either a list or business card format eee ey a ees F i 5 Figure 2 Backup Assistant Address Book View Users can add a new contact by selecting Add Contact button the new contact window will appear and the user is free to input contact information Backup Assistant knows which model of Verizon Wireless phone a user has and only presents those fields available on the handset To edit or delete an existing contact simply select the contacts name in the address book view This is where you can create edit or delete a contact Figure 3 2005 Verizon Wireless Figure 3 Backup Assistant New Edit Contact View Troubleshooting Backup Assistant supports most address book fields however there are some address book fields and settings that are not supported by Get It Now or Backup Assistant because only a reference id is available and it is not persistent The following fields and settings are not supported Groups Category Ringer SMS Ringer Picture ID Secret Soeed Dial and Voice Dial These are not backed up so if a user does a restore the backed up fields are written to the pho
5. p 11 When the account is verified the Backup process begins The flying card animation in the center of the screen shows the progress of the Backup The number of items will also count up e The time required for this first Backup depends on the number of entries in your address book Subsequent Backups should take significantly less time because Backup Assistant will transmit only the additions you have made since your last Backup e Pressing the left Soft Key at any time cancels the Backup 12 Backup Assistant returns to the activity summary screen which will display the status of your address book how many contacts have been backed up and how many changes are pending After a backup the Pending number should be 0 Using Backup Assistant Once Backup Assistant has been configured and has performed its first Backup there s very little you need to do to enjoy the peace of mind that comes with having a secure archive of your address book On the schedule you selected the Backup Assistant application checks with your phone s address book to see if any changes have occurred since the last Backup If changes are detected the application will launch approximately 20 25 seconds after the phone s clock registers the scheduled time and the Backup process will start If no changes are detected Backup Assistant sleeps until the next daily automatic backup is triggered In Get It Now find and launch Backup Assistant The activity summa
6. ry screen will display the number of backed up contacts and the number of pending changes From here you can initiate a Backup or change your settings via the Options menu If Pending is zero then there are no address book changes that require backing up Using the Options menu The Options menu gives you the ability to view and change your settings to accommodate your preferences In the Backup Assistant Main page press the left Soft Key to view the Options Menu 2005 Verizon Wireless 2 When the Options menu is visible you can e Change your Backup schedule settings View the phone number with which the account is associated Change your PIN Get Help View information about Backup Assistant To access any of these options press the corresponding number on your phone s keypad Restoring the address book In general use the Restore feature is only used when a customer loses or damages their phone and buys or receives a new phone When restoring the address book Backup Assistant carefully compares and merges any contact information on the new phone with that stored in the data vault In the rare case where a conflict between the phone and data vault occurs the phone data is assumed to be more current 1 On your new phone repurchase the application by downloading the Backup Assistant application from the Get It Now catalog then launch the application 2 Press the OK right Soft Key to enter the program 3 The Backup
7. will use to view your address book on the Backup Assistant web portal and to authorize a Restore to your phone when the need arises 4 Backup Assistant will ask you to verify the PIN you assigned to your account and will remind you to record your PIN for future use 5 As a convenience Backup Assistant will offer you the option to have your PIN sent directly to your phone via TXT Message should you forget it Please Note You will be billed for the TXT Message in accordance with your Calling Plan e This simple step ensures that a Restore can be done quickly even in the event that you have forgotten your PIN 2005 Verizon Wireless 1 6 With your account established and your PIN selected the registration process is complete 7 Choose Next to set your Backup Assistant schedule e Backup Assistant will automatically wake up and check for changes in your address book at a random time within the period you select For best results you may want to select a time frame that your phone will be on but you expect light use 8 Select Next by pressing the right Soft Key 9 Congratulations You ve now created a Backup Assistant account and set a daily schedule for backing up your address book 10 Press Next to begin your first Backup e When you begin a Backup Backup Assistant will initiate a connection with the service and open the account for your phone number e Pressing the left Soft Key at any time cancels the Backu
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