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Procedure to Use Global Online Banking [PDF, Size: 1008.0KB]

1. Confirm Password Type the new transaction password again to confirm Then click on Change to change the transaction password Page 23 of 25 Global IME Bank Tatas uigund aa fa Global Online User Manual c Setting gt Link Transfer Setting In this menu the user can add accounts to a list called Linked Accounts By creating linked account or accounts here the user does not have to type the account number every time the user does fund transfer through Fund Transfer gt Self Link Transfer amp Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Setting Linked Account Setting Account Number Account Holder Name Here Account Number The account number that is to be added to the list Account Holder Name The account holder s name Click on Add to add this account information to the list If the user has already added account numbers to the list such information will be displayed under Account Information list The user can click on Delete link to remove an existing account number from the list Page 24 of 25 Global IME Bank Tatas urgund aa fa Global Online User Manual 8 History gt Global Online History This menu keeps track of the user s recent activities The activities are sorted in the order newest on top ACCOUNT FUND TRANSFER REQUEST Global Online History Setting History SEENEN Sep 21 2012 11 30
2. pa i Ged Cd Pama Utility Payment others Account Number Account Number v Service Select Service v Amount i ee Remarks j you may change this remark Click Submit to receive your OTP for transaction Here Account Number Select the account from where fund is to be deducted Service Select the required service Amount Enter the amount to be used for this service Remarks Enter the transaction remarks Click on Submit to receive the One Time Password OTP for the transaction Once the OTP is received in your mobile phone enter it to proceed with transaction Page 18 of 25 Global IME Bank Tatas aigund aa fa Global Online User Manual 6 Message Under this menu the user can send receive messages to from Global Online administrator a Message gt Inbox In Inbox menu the user can see a list of message sent to him her by Global Online administrator Message inbox WC SECH 2010 09 29 11 47 15 718 Delete 2010 09 29 11 35 27 265 Delete 2010 09 29 09 24 07 187 Delete 2010 09 28 12 00 01 0 Delete 2010 09 28 11 59 09 781 Delete 2010 09 21 11 16 27 087 Delete If the user has received messages from Global Online Administrator such messages can be viewed here The user can click on Delete link next to a message to remove this message from inbox Page 19 of 25 Global IME Bank Tatas aigund aa fa Global Online User Manual b Mess
3. 26 4M Sep 21 2012 11 30 26 AM Sep 21 2012 11 05 28 4M Sep 21 2012 11 05 28 AM Sep 21 2012 10 33 17 AM Sep 21 2012 10 07 05 AM Sep 21 2012 10 07 05 4M Sep 21 2012 10 05 49 AM Sep 21 2012 10 02 02 AM Sep 21 2012 10 02 01 AM Logged In Successfully Logged In Successfully Logged In Successfully Logged In Successfully LoggedOut Successfully Logged In Successfully Logged In Successfully LoggedOut Successfully Logged In Successfully Logged In Successfully UTILITY PAYMENT MESSAGE SETTING HISTORY Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete j AL Here Date Activity Delete The exact date and time of a certain online activity Description of the activity By clicking on Delete link the specified online activity can be removed from Global Online history Page 25 of 25
4. ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY ere E Utility Payment wretandtine Account Number Account Number S Telephone Number eg use 14002507 if your telephone number is 01 4002507 Amount Alert to Mobile No Click Submit to receive your OTP for transaction Account Number Select the account number from which the fund is to be deducted from Telephone Number Enter the NTC land line telephone number whose bill is to be paid Amount Enter the amount which is to be paid Alert to Mobile No Enter the NTC mobile number that should receive alert for this transaction Click on Submit to receive the One Time Password OTP for this transaction When you receive OTP in your mobile phone via SMS then please proceed with the transaction Page 15 of 25 Global IME Bank Tatas urgund aa fa Global Online User Manual d Utility Payment gt Credit Card Payment Using this menu the user can also make payment to a Global IME Bank credit card x Global IME Bank Global Online Aree SE ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Utility Payment credit cara Account Number Account Number v CreditCard Number Amount Click Submit to receive your OTP for transaction Here Account Number Select the account from where the credit card payment is to be made CreditCard Numbe
5. All right Reserved Here Account Number Select the account whose cheque payment is to be stopped Cheque No Enter the actual cheque number whose payment is to be stopped No of Leaves Enter the number of leaves for this cheque Reason Select the appropriate reason from the list why the cheque payment is to be stopped Click on Cheque Stop the stop payment for the specified cheque Page 12 of 25 Global IME Bank Tatas aigund aa fa Global Online User Manual 5 Utility Payment This menu allows users to pay their bills to NTC In addition this menu allows payment to online payment service e Sewa and payment to a Global IME Bank credit card a Utility Payment gt NTC Prepaid This menu is used to pay for NTC prepaid mobile Upon successful payment the user will see a pin number that can be used to recharge an NTC GSMA or CDMA mobile phone Global IME Bank Global Online Taa aai fer ba SE ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Utility Payment nrc Prepaid Mobile Account Number Account Number v Select Service Select Card Type w Amount Select Amount Si Standard fee will be charged Submit Click Submit to receive your OTP for transaction Here Account Number Select the account number from where the fund is to be deducted for this transaction Select Service Select either CDMA or GSM service from the list Amount Select an amount from the list
6. GS Global IME Bank SC Ma Zar Te SE Global Online User Manual Table of Contents 1 Logging In for the 0 TEE 2 a Security Measures and Features ssssseesneeesssrrrrrrnrrrtsserrttrnnnnnnnsetrrnnnnnnnenenet 2 b WT 3 c Accounts and Transactions tiers reet 3 PAE i OV a E een etre tec secede ne sbinm ned eeeentineamam 4 a Account gt e E EE 4 b Account gt RE 5 C Account a EE EE 6 d Account gt Full Staten nt octstcctsectesussantwcntccctpsedeestuantvensoiwivestenntuncboetueubensuacsbins 7 Oz Jun MEI 8 a Fund Transfer gt Self Link Transfer EE 9 b Fund Transfer gt Third Party Transfer 10 A PREGUES a e ec ee ER ome ee 11 a Request gt Cheque Book Heouest EEN 11 b Request gt Stop Payment EE 12 5 Utility un EE 13 a Utility Payment gt NTC Prepaid wivcciicccsesedecsccnnciendecstevdenavedsdevsdysdeandsvedevudevndts 13 b Utility Payment gt NTC POSID ANG eeebessgesgergreug e eege 14 c Utility Payment gt NTC Land Line ee 15 d Utility Payment gt Credit Card Pavment 16 e Utility Payment gt eewaAic a 17 K Utility Payment gt Others ssc ccaincscnecesecccccencsctenened tadenedevecededensssucdcdenesevevedevseeerens 18 Be A 19 a Ee ie lee seraa a ee eee ee eee ener eee 19 b Message Tree 20 C Message gt Sent Zeene Ee taa iaiaaeaia 21 Fs SOON EE 22 a Setting gt Change Login Pasewornd en 22 b Setting gt Change Transaction Password 23 C Setting g
7. When the transaction is successful the user will receive an NTC prepaid mobile pin for this amount Click on Submit to receive the One Time Password OTP for this transaction When you receive OTP in your mobile phone via SMS then please proceed with the transaction Note Standard fee will be charged for this transaction Page 13 of 25 Global IME Bank Tatas uigund aa fa Global Online User Manual b Utility Payment gt NTC Postpaid In this menu the user can pay bills to NTC post paid mobile Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Utility Payment nrc Postpaid Mobile Account Number Account Number v Mobile Number Amount Click Submit to receive your OTP for transaction Here Account Number Select the account from where the amount is to be deducted for this transaction Mobile Number Enter the mobile number whose bill is to be paid This must be a valid NTC postpaid mobile number Amount Enter the amount which is to be paid Click on Submit to receive the One Time Password OTP for this transaction When you receive OTP in your mobile phone via SMS then please proceed with the transaction Page 14 of 25 Global IME Bank Tatas urgund aa fa Global Online User Manual c Utility Payment gt NTC Land Line User can also make payment to NTC land line phone Global IME Bank Global Online
8. age gt Compose In Compose menu the user can compose and send messages to the Global Online administrator ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Messages compose To Bank Admin v Subject Message Ux a Oe e LES Orm d x x Q mr Here To The recipient of this message will always be Bank Admin which is the Global Online administrator Subject Please type the subject of the message Message In the message box please type the message Then click on Send to send the message Page 20 of 25 Global IME Bank Tatas argund aa fa Global Online User Manual c Message gt Sent In Sent menu the user can see a list of messages sent to Global Online administrator Messages sent 2010 09 29 09 25 09 031 2010 09 28 09 21 10 562 Delete Delete 2010 09 21 11 17 07 102 Delete 2010 09 21 10 52 10 68 Delete 2010 09 21 10 51 57 243 Delete If the user has sent messages to Global Online Administrator such messages can be viewed here The user can click on Delete link next to a message to remove this message from the list of sent messages Page 21 of 25 Global IME Bank Tatas aigund aa fa Global Online User Manual 7 Setting There are three items in this menu The first one is for changing login password The second one is for changing transaction password The third one is for setting up linked accounts for fund transf
9. an make two types of requests a Request gt Cheque Book Request The user can request cheque book for a selected account Global IME Bank AS AES Jp Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY EH Request Cheque Book Request Account Account Number v Cheque Book Leaf Qty 10 v Copyright Global IME Bank Ibanking 2009 2011 All right Reserved Here Account Select the account number for which the cheque book is to be requested for Cheque Book Leaf Qty Select the appropriate quantity from this list Click on Request to confirm request for cheque book Page 11 of 25 Global IME Bank Tatas uigund aa fa Global Online User Manual b Request gt Stop Payment The user can also request to stop payment for a certain cheque Note The bank charges certain fees for each stop payment request Appropriate charge is displayed in the Stop Payment page aa Global IME Bank Internet Banking aa vru fer En S ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Cheque Book Request Stop Payment Request Cheque Book Stop Account Number Account Number v Cheque No i No of Leaves 1 Reason COURT ORDER z Note Stop Payment fee of Rs 250 will be charged for each stop payment request Cheque Stop Copyright Global IME Bank Ibanking 2009 2011
10. ance of this account after the transaction has committed Page 6 of 25 Global IME Bank Tatas uigund aa fa Global Online User Manual d Account gt Full Statement The user can see a report of account statement for a particular account by selecting from and to dates Global IME Bank Oe Ap Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY ee ee Account Full statement Select Account Account Number v From Date 21 09 2012 a To Date 21 09 2012 Copyright Global IME Bank Ibanking 2009 2011 All right Reserved Here Select Account Select an account from the list From Date Select the date from which the account statement is to be seen To Date Select the date till which the account statement is to he seen View Click on View to see the account statement Note In From Date and To Date the user can click the calendar icons he user can select a date from the calendar and it will be displayed on From Date or To Date Page 7 of 25 Global IME Bank Tatas aigund aa fa Global Online User Manual 3 Fund Transfer This menu allows the user to do fund transfer to other Global IME Banks deposit accounts There are two menus here Self Link Transfer and Third Party Transfer In this page the user can also see the transaction amount limit set by Global Online administrator and also view the number of transactions and amo
11. er a Setting gt Change Login Password ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Change Login Password och Setting Change Login Password Password Requirement e Password length must be 7 to 25 characters e Password must be alphanumeric e Password may contain some special characters like _ etc Old Password New Password Confirm Password To change either login or transaction password click Change Login Password or click Change Transaction Password Here Old Password Type the current login password New Password Type the new login password Confirm Password Type the new login password again to confirm Then click on Change to change the login password Page 22 of 25 Global IME Bank Tatas urgund aa fa Global Online User Manual b Setting gt Change Transaction Password Global IME Bank SRNR Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY T gt charas Logn Passard Lm Transfer tig Setting Change Transaction Password Password Requirement Password length must be 7 to 25 characters e Password must be alphanumeric e Password may contain some special characters like _ etc Old Password New Password Confirm Password Here Old Password Type the current transaction password New Password Type the new transaction password
12. k Transfer this menu can be used to transfer fund to an account that does not exist in Linked Account list In this menu the user can transfer fund to any saving or current account Like Self Link Fund Transfer the user cannot transfer funds from the same account to the same account ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY gt SelffLink Transfer Third Party Transfer Fund Transfer thira Party Fund Transfer Transferable Amount Limit PerDay Rs 100 000 00 Total Amount Transferred Rs 0 00 No of Transaction PerDay 10 No Of Transaction Performed 0 Transaction Amount PerTransaction 35000 0 Transfer From Select Account E Transfer To Transferable Amount Remark 25 char max Transfer Click Transfer to receive your OTP for transaction Here Transfer From Select the account from where the fund is to be transferred Transfer To Enter the account number to which the fund is to be transferred Transferable Amount Enter the amount to be transferred Remarks Enter the transaction remarks which should be 25 characters or less Click on Transfer to receive the One Time Password OTP for this transaction When you receive the OTP in your mobile phone via SMS then proceed with the transaction Page 10 of 25 Global IME Bank Tatas aigund aa fa Global Online User Manual 4 Request In this menu the user c
13. nt is a deposit account or the interest charged if the account is a loan account Accured Interest The interest payable to receivable from this account depending on the type of account Account Status The status of account whether it is active dormant etc Account Balance The actual account balance Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Account account Details Select Account v Account Name Account Number Account Type Scheme Name Account Open Date Interest Rate Accured Intrest Account Status Account Balance Copyright Global IME Bank Ibanking 2009 2011 All right Reserved Page 5 of 25 Global IME Bank Tatas urgund aa fa Global Online User Manual c Account gt Mini Statement The user must select an account from the list and the last ten transactions for this selected account will be displayed However this feature is available for deposit account s only Global IME Bank x e Ap Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY EE n Eee d Account ministatment Select Account Here Transaction Date The date of the given transaction Description The transaction description Withdraw The amount withdrawn from the account for this transaction Deposit The amount deposited from the account for this transaction Available Balance The bal
14. r Enter the credit card number for which the payment is to be made Amount Enter the amount which is to be paid to the specified credit card Click on Submit to receive the One Time Password OTP for this transaction When you receive OTP in your mobile phone via SMS then please proceed with the transaction Page 16 of 25 Global IME Bank Tatas uigund aa fa Global Online User Manual e Utility Payment gt eSewa A c The user can also recharge an eSewa account Ap Global IME Bank Global Online UTILITY PAYMENT MESSAGE SETTING HISTORY ACCOUNT FUND TRANSFER REQUEST Utility Payment Recharge Esewa Account Number Account Number v eSewa Id Amount amp mount should be less than NPR 20 000 Click Submit to receive your OTP for transaction Here Account Number Select the account from where eSewa account is to be recharged eSewa Id Enter a valid eSewa Id Amount Enter the amount to be recharged to eSewa Click on Submit to receive the One Time Password OTP for this transaction When you receive OTP in your mobile phone via SMS then please proceed with the transaction Page 17 of 25 Global IME Bank Tatas gt aa fa Global Online User Manual f Utility Payment gt Others The user can also select other third party payment services Ap Global IME Bank Global Online UTILITY PAYMENT MESSAGE SETTING HISTORY ACCOUNT FUND TRANSFER REQUEST n
15. r transaction the user receives another system generated OTP and so on In addition as an added security feature if the OTP is not used within few minutes then it will expire e Periodic login password change requirements Global Online requires periodic password changes to add more security to online banking The login password expires once every three months However the transaction password never expires b Menu Access These are the menus available to a normal internet banking user The menus visible to the user will be based on what menu items were selected when the user filled out the Global Online application form Account Fund Transfer Request Utility Payment Message Setting History c Accounts and Transactions In Global IME Bank one customer can have multiple accounts For example a customer has one savings account and one loan account All accounts that a customer has can be displayed in Global Online However transactions are limited to Operative Account s An Operative Account in Global Online is a saving or current account opened in local currency which is in Nepalese Rupees Page 3 of 25 Global IME Bank Tatas argund aa fa Global Online User Manual 2 Account In this section the user can see information of his her accounts and also account details For example if a Global IME Bank customer holds one or more accounts a single Global Online user account can access all these accounts a Acco
16. re the funds are to be transferred to The accounts in this list are called linked accounts The user must use Setting gt Link Transfer Setting to create at least one linked account before using this Self Link Fund Transfer menu ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Self Link Transfer Fund Transfer setfuink rund Transfer Transferable Amount Limit PerDay Rs 100 000 00 Total Amount Transferred Rs 0 00 No of Transaction PerDay 10 No Of Transaction Performed 0 Transaction Amount PerTransaction 35000 0 Transfer From Select Account v Transfer To Account Number z Please use Setting gt Link Account Setting to create Linked Accounts Transferable Amount Remark 25 char max Transfer Click Transfer to receive your OTP for transaction Here Transfer From Select the account from which fund is to be transferred Transfer To Select the account to which fund is to be transferred Transferable Amount Enter amount to be transferred Remarks Enter transaction remarks which should be of 25 characters maximum Click on Transfer to receive the One Time Password OTP for this transaction When you receive the OTP in your mobile phone via SMS then proceed with the transaction Page 9 of 25 Global IME Bank Tatas argund aa fa Global Online User Manual b Fund Transfer gt Third Party Transfer Unlike Self Lin
17. t Link Transfer Setting seen 24 8 History gt Global Online History sacccceeicesitevcnnite vicar eege 25 Global IME Bank Tatas read aa fa Global Online User Manual 1 Logging In for the First Time This is only applicable for a new user who receives Global Online username password via email SMS and then logs into Global Online for the first time Users who are already using Global Online do not need to read this section Logging in for the first Time Global Online Go to Global Online login page Type User ID and Login Password and click Login When the user has logged into Global Online for the first time the user will be required to accept Terms and Conditions Click Accept to accept Terms and Conditions The user will be required to verify his her mobile number registered with Global Online The user will then be required to change login password After login password is successfully changed the user will be logged out Now the user can login to Global Online and begin using available services a Security Measures and Features The following security measures are used by Global Online HTTPS protocol and VeriSign certificate Global Online uses HTTPS which is a secured HTTP protocol for online data transmission In addition Global Online uses VeriSign certificate which encrypts the data transmitted during online activity VeriSign is a registered trademark of Symantec Inc USA Disabling conc
18. unt gt Information The user can see a snapshot of all accounts that the customer has Here S No If there is only one account for this customer then S No is 1 If the customer has multiple accounts these accounts will be listed in the order 2 3 4 and so on Account Number The actual account number Account Type The type of account Branch The Global IME Bank branch where the account was opened at Currency The currency in which the account was opened at Available Balance The actual available balance of the account MiniStatement A link called Show MiniStatement when clicked displays a mini statement of the specified account Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY 5 EZE Information a Account information Welcome Welcome to Global Bank Internet Banking e account Number accounts type Le curency Avalabie Balance eent 1 Cr Show MiniStatement Page 4 of 25 Global IME Bank Tatas uigund aa fa Global Online User Manual b Account gt Details In this section the user can select his her accounts from the list and get information each such account Here Account Number The account number Account Type The type of account Scheme Name The name of the scheme under which the account was opened Account Open Date The date in which the account was opened Interest Rate The interest to be given if the accou
19. unt transferred today Ap Global IME Bank Global Online ACCOUNT FUND TRANSFER REQUEST UTILITY PAYMENT MESSAGE SETTING HISTORY Fund Transfer selfLink rund Transfer E Transferable Amount Limit PerDay Rs 100 000 00 Total Amount Transferred Rs 0 00 No of Transaction PerDay 10 No Of Transaction Performed 0 Transaction Amount PerTransaction 35000 0 Here Transferable Amount Limit PerDay The total amount limit that can be transferred in a day No of Transaction PerDay The total number of transactions that can be done in a day Transaction Amount Per Transaction The maximum amount that can be transferred in a transaction In addition the user can see the following that exhibit how many transactions were done today and how much amount was transferred today Total Amount Transferred The total amount in all transactions done today that has been transferred today No of Transaction Performed The number of transactions that have been done today Note Fund transfer is not possible between the same accounts Also fund transfer can be done to a saving or current account only which is in local currency Page 8 of 25 Global IME Bank Tatas urgund aa fa Global Online User Manual a Fund Transfer gt Self Link Transfer This is a menu where the user can transfer funds from one account to another account In order to user this menu the user must have created a list of accounts whe
20. urrent login When a user is logged in the same user cannot log in from another browser or from another computer using the same set of username and login password User account blocked after three consecutive failed login attempts In order to prevent unauthorized access to Global Online a user account will be blocked after three consecutive failed login attempts The Global Online user must contact Global Online administrator to unblock his her user account Inactive session timed out Inactive sessions of 3 to 5 minutes are timed out Different passwords for login and transactions Global Online has two passwords for a user account The login password is required to login to Global Online The One Time Password OTP or transaction password is required to do transactions By default for all Global Online users transactions must be Page 2 of 25 Global IME Bank Tita reng aa fa Global Online User Manual done through OTP option However if the user decides to use transaction password instead of OTP the user must contact Global Online administrator and request the option of transaction password be enabled for transactions e One Time Password OTP as an additional security feature For each transaction initiated by a user a unique system generated One Time Password OTP is sent via SMS to the user s mobile phone number which is registered with Global Online Then the user must use this OTP to proceed with the transaction For anothe

Procedure to Use Global Online Banking [PDF, Size: 1008.0KB]

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