1756-6.5.6, ControlFLASH Firmware Upgrade Kit
Contents
1. troubleshooting error messages Understanding Error Messages What s Next In Chapter 2 we introduce you to the ControlFLASH Firmware Upgrade Kit Publication 1756 6 5 6 J anuary 1998 1 4 Quick Start for Experienced Users Notes Publication 1756 6 5 6 J anuary 1998 What s in This Chapter What is ControlFLASH What is the ControlFLASH Firmware Upgrade Kit Chapter 2 Introducing The ControlFLASH Firmware Upgrade Kit This chapter describes the ControlFLASH Firmware Upgrade Kit This chapter describes the ControlFLASH programming tool describes the parts of the kit describes system requirements ControlFLASH is a programming software tool that lets users electronically update firmware on printed circuit boards The tool takes advantage of the growing use of flash memory electrically erasable chips across industrial control products The ControlFLASH Firmware Upgrade Kit includes the firmware upgrade to be downloaded the ControlFLASH programming tool along with its support drivers and on line help e RSLinx Lite software this manual ControlFLASH supports a wide variety of products and protocols For information on the specific products and protocols the tool can support consult your technical support specialist Publication 1756 6 5 6 J anuary 1998 2 2 Introducing The ControlFLASH Firmware Upgrade Kit What are the System To use the ControlFLASH Firmware Upgrad2. Wy Allen Bradley ControlFLASH Firmware Upgrade Kit Control FLASH Important User Information Because of the variety of uses for the products described in this publication those responsible for the application and use of this control equipment must satisfy themselves that all necessary steps have been taken to assure that each application and use meets all performance and safety requirements including any applicable laws regulations codes and standards The illustrations charts sample programs and layout examples shown in this guide are intended solely for purposes of example Since there are many variables and requirements associated with any particular installation Allen Bradley does not assume responsibility or liability to include intellectual property liability for actual use based upon the examples shown in this publication Allen Bradley publication SGI 1 1 Safety Guidelines for the Application Installation and Maintenance of Solid State Control available from your local Allen Bradley office describes some important differences between solid state equipment and electromechanical devices that should be taken into consideration when applying products such as those described in this publication Reproduction of the contents of this copyrighted publication in whole or in part without written permission of Allen Bradley Company Inc is prohibited Throughout this manual we use notes t
3. click If you have installed firmware in a directory other than the m Current Folder c program files controlflash LJ 14 Select the desired folder then click You return to the Firmware Revision screen 15 Click New You see the Summary screen AREA Tha larga n abanw be updisted sah aew berana Peng Fresh new begin fos upie mur reg Eie daare gn oie which well Clues un le results Press Gere raa io aio Pis berwi Uu cig i a a FFFFFFFF 11 31 ATTENTION Be sure that this update is the correct one to make for your device If it is not unpredictable system operation could result Contact your technical support specialist for more information Publication 1756 6 5 6 J anuary 1998 4 6 Using ControlFLASH to Update Firmware Publication 1756 6 5 6 J anuary 1998 16 If you agree with all the information shown on the Summary Lr screen click a tocancel the update click mum to view more information about the selected device click 17 Once you click IN you see the Progress screen 18 When the update completes successfully you see this screen Update Status x Catalog Number 1756 CNBR Serial Number 11223344 Current Revision 3 1 View Log New Revision 3 1 rese E iew Log m to see a history of for more information click programming events e if the update DOES NOT complete successfully ch
4. 1998 toc ii Table of Contents Notes Publication 1756 6 5 6 J anuary 1998 What s in This Chapter Using RSLinx Lite Software Before You Begin Using the ControlFLASH Firmware Upgrade Kit Chapter 1 Guick Start for Experienced Users This chapter can help you to get started using the Control FLASH Firmware Upgrade Kit with your application Because it is a start up guide this chapter does nof contain detailed explanations about the procedures listed We provide references to other chapters in this book where you can get more information This chapter tells you what to do before you begin briefly explains each task tells you where to go for more information If you have any questions or are unfamiliar with the terms used or concepts presented in the procedural steps always read the referenced chapters and other recommended documentation before trying to apply the information Your ControlFLASH Firmware Upgrade Kit package may have included Rockwell Software s RSLinx Lite RSLinx Lite is a communication software package that you can use with a wide variety of Rockwell Software and Rockwell Automation Allen Bradley applications ControlFLASH uses RSLinx Lite to communicate over Data Highway Plus ControlNet DF1 and Ethernet networks To install and use RSLinx Lite refer to the documentation printed or on line that came with your RSLinx Lite package If RSLinx Lite is already installed o
5. Location Phone Return to Marketing Communications Allen Bradley Co 1 Allen Bradley Drive Mayfield Hts 44124 6118 Phone 216 646 3176 FAX 216 646 4320 Publication ICC G 5 21 August 1995 PN 955107 82 PLEASE FASTEN HERE DO NOT STAPLE Other Comments PLEASE FOLD HERE ere am Me qm POSTAGE WILL BE PAID BY THE ADDRESSEE 9 Rockwell Automation Allen Bradley 1 ALLEN BRADLEY DR MAYFIELD HEIGHTS OH 44124 9705 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES PLEASE REMOVE ON Rockwell Automation Allen Bradley a Rockwell Automation Business has been helping its customers improve productivity and quality for more than 90 years We design manufacture and support a broad Allen Bradley range of automation products worldwide They include logic processors power and motion control devices operator interfaces sensors and a variety of software Rockwell is one of the world s leading technology companies Worldwide representation AM Argentina e Australia e Austria e Bahrain e Belgium e Brazil e Bulgaria e Canada e Chile e China e Colombia e Costa Rica e Croatia e Cyprus e Czech Republic e Denmark e Ecuador e Egypte El Salvador e Finland e France e Germany e Greece e Guatemala e Honduras e Hong Kong e Hungary e Iceland e India e Indonesia e Ireland e Israel e Italy e J amaica e J apan eJ ordan e Korea e Kuwait e Lebanon e Mal
6. program group created during installation or selecting ControlFLASH from the Start Programs taskbar You see this screen Weloome io CoastralFLA amp EH Welcome tn the Ers update fee Cosine FL paadi thi fa cwn gg mamalan rom you befnie can ban in updating a dece 1 The Celsing harnber ci fie imet device 2 The Hetwaik Cinhgunaien parameters Thes Ferrreesmee nn thim upise Using ControlFLASH to Update Firmware 4 3 ext 2 Click You see the Catalog Number screen 3 Use the edit box to enter the catalog number of the device you are updating Or select the catalog number from the list If you do not find the catalog number of the device you want to update in this list the device has not been installed Contact your technical support representative for more information ext 4 Click se You see the SuperWho Driver Selection screen 2l ap AB KTC Ch MAC iet URIS 5 Move the highlight to the appropriate driver to select it If you do not find the correct driver in this list SuperWho has not been properly configured Refer to the documentation printed or on line that came with your RSLinx Lite package How Do Exit from SuperWho 6 Click ControlFLASH accesses the If you are unsure about continuing the update at this SuperWho Device Selection screen Double click on point you may want to exit from SuperWho and re
7. the disk is full you can free up disk space by deleting files from your c windows Ntemp directory eun installing any unnecessary applications eshutting down and re starting your computer Publication 1756 6 5 6 J anuary 1998 2 Understanding Error Messages this message Authenticate Error means The download restrictions placed on the selected revision could not be validated Files containing validation information are either corrupted or have been deleted so you should Check with your technical support representative for help in restoring your restriction files Restriction System Error The download restriction system could not read the master key diskette Check with your technical support representative for help in resolving this problem RSLinx Load Error An error occurred while ControlF LASH tried to install the network protocol driver DTL32 DLL Ensure that RSLinx is properly installed and configured Communication Error An error occurred while ControlF LASH tried to communicate with the target device Ensure that eall cable connections are secure ethe target device has power eRSLinx is properly configured Mode Error The target device is in a mode in which it cannot be programmed Publication 1756 6 5 6 J anuary 1998 Place the device into the appropriate mode D Device Preparing for Updating 4 2 E Error Messages A 1 Exiting from SuperWho 4 3 F Fir
8. turn to the ControlFLASH Catalog Number screen the device to select it To exit from SuperWho On the Super Who screen click x You return to the ControlF LASH Catalog Number Screen OR 1 On the SuperWho screen click alt tab or use the taskbar in Windows NT 4 0 or 95 on your PC keyboard You see this screen Fassa sspe ep RS ins Tapert For more information on using SuperWho refer to nn a the documentation printed or on line that came with your RSLinx Lite package 2 Click the ControlFLASH Catalog Number screen Publication 1756 6 5 6 J anuary 1998 4 4 Using ControlFLASH to Update Firmware What are Restrictions Restrictions on a firmware update mean that you can perform the update under cer tain conditions These conditions are LER limited execution the update may be used only for a limited number of times limited day the update may be used only for a limited number of days expiration date the update will expire on a certain calendar day Publication 1756 6 5 6 anuary 1998 To view all possible firmware revisions press To view download restriction information click amp Next set 7 Click Lowe You see the Firmware Revision screen This screen shows revision information plus the download restrictions for this firmware update if set for a particular revision Ceinoghiamber 1 Beihai Comat Fieri
9. 1 Tele ra Pm naa ires a nb up renis Faris Ferran LER F EDA LER LOA LER EEA Persei Loe LO EDI Show All You may want to modify the restrictions that have been placed on your copy of the ControlFLASH tool We show you how on page 4 6 The system prompts you to enter the Master Key diskette Master Key LX Please insertthe Master Key diskette labeled f Catalog Number 1756 CNBR Rev 3 1 into the default drive shown below Cancel A Help Using ControlFLASH to Update Firmware 4 5 Catalog Number 1756 CNBR 10 Enter the Master Key diskette and click _x_ You see Revision 3 1 the Download Restrictions screen Refresh 28 Sere a i Refresh mi SSE er ento B When you click ControlFLASH reads the Expiration Date Restriction expires on 7 20 1999 Modify Master Key and updates information on the screen The following device serial numbers have been Hel ar recorded 11 To return to the Firmware Revision screen and finish the update click 12 From the Firmware Revision screen select the firmware revision of the device to be updated The list box shows serial numbers of devices previously updated with this firmware revision These devices can 13 be updated again without affecting download counters default when you installed ControlFLASH you can browse for the correct folder To select a different folder
10. 1 1 Using ControlFLASH to Update Firmware 1 2 Understanding the Tasks You Will Perform s 1 3 Whats Next tke WR E RG AD ddd Ea RR Y 1 3 Chapter 2 Whats in This Chapter sie ces aee asco xim FN 2 1 Whatis ControlFLASH DR DYD se 2 1 Whatis the ControlF LASH Firmware Upgrade Kit 2 1 What are the System Requirements 2 2 Getting Around in ControlF LASH 2 2 What s Next bud Rer Ve NEN Ee RE ve 2 2 Chapter 3 Whats in This Chapter hg dos 3 1 Installing the ControlF LASH Firmware Upgrade Kit 3 1 Install RSLinx Lite Software 3 1 Install ControlFLASH Software 3 1 Un installing the ControlF LASH Firmware Upgrade Kit 3 2 What s Next EN FN 3 2 Chapter 4 What s This Chapter 4 1 Before You Begin A EA nn 4 1 Preparing the Network for Updating 4 1 Preparing the Device for Updating 4 2 Updating the 4 2 Modifying Download Restrictions 4 6 Using Heus uoc tad odo eee bs 4 7 Whats Ji REDIT 4 7 Appendix A What s in This Appendix A 1 Publication 1756 6 5 6 J anuary
11. If it is not unpredictable system operation could result Contact your technical support specialist for more information 7 If you agree with all the information shown on the Summary screen click Finish To view more information about the selected device click More Info 8 Once you click Finish you see the Progress screen 9 When the update completes successfully you see the Update Status screen e for more information click View Log to see a history of programming events e if the update DOES NOT complete successfully check the on line help or Appendix A of this manual for more information about errors 10 The update is now complete Test operation of the device you updated before using it in its intended application Quick Start for Experienced Users 1 3 Understanding the Tasks This table shows you where to find information on how to use You Will Perform the ControIFLASH Firmware Upgrade Kit for information about see this chapter Chapter 1 Quick Start getting started with the ControlF LASH Firmware Upgrade Kit for New Users learning about the ControlF LASH Firmware Upgrade Kit Chapter2 _ Introducing the ControlF LASH Firmware Upgrade Kit installing and un installing the ControlF LASH Firmware Upgrade Kit Chapter 3 Installing the ControlF LASH Firmware Upgrade Kit updating firmware with the ControlF LAS H Firmware Upgrade Kit Chapter 4 Using ControlF LASH to Update Firmware
12. aysia e Mexico Netherlands e New Zealand e Norway e Pakistan e Peru e Philippines e Poland e Portugal e Puerto Rico e Qatar e Romania e Russia CIS e Saudi Arabia e Singapore e Slovakia e Slovenia e South Africa Republic e Spain e Sweden e Switzerland e Taiwan e Thailand e Turkey e United Arab Emirates e United Kingdom e United States e Uruguay e Venezuela e Yugoslavia Allen Bradley Headquarters 1201 South Second Street Milwaukee WI 53204 USA Tel 1 414 382 2000 Fax 1 414 382 4444 Publication 1756 6 5 6 J anuary 1998 PN 955131 35 Supersedes Publication 1756 6 5 6 September 1997 Copyright 1998 Rockwell Automation Printed in USA
13. der version Important Do not un install the ControlFLASH Firmware Upgrade Kit until you have completed the firmware update To un install ControlFLASH follow these steps Windows NT 3 51 Windows NT 4 0 or 95 1 From the desktop select the ControlFLASH 1 From the Start menu select the ControlF LASH program group icon by double clicking your program group mouse 2 Click on the Uninstall ControlF LASH icon 2 When the program opens double click on the ControlF LASH un installs itself Uninstall ControlF LASH icon ControlF LAS H 3 Remove any ControlF LASH shortcuts or files you un installs itself may have created 3 Remove any ControlF LASH files you may have created What s Next In Chapter 4 we show you how to run the ControlFLASH tool Publication 1756 6 5 6 J anuary 1998 What s in This Chapter Before You Begin Preparing the Network for Updating Chapter Al Using ControlFLASH to Update Firmware This chapter describes how to update firmware with the ControlFLASH tool This chapter e tells you what to do before you begin e shows you how to run the ControlFLASH software tells you how to use on line help Important The illustrations of ControlFLASH screens shown in this manual are samples Because your system configuration is unique the screens you see when running the tool may be different from the ones you see here Before you begin make sure that you have obtained the correct Fir
14. e Firmware Notes Publication 1756 6 5 6 J anuary 1998 What s in This Appendix this message Log Viewer Error Appendix A Understanding Error Messages This appendix describes common error messages you may see when running ControlFLASH means The event log viewer Notepad exe could not be found so you should Ensure that Notepad has been installed on your system Catalog Registry Error The catalog registry database could not be read Check with your technical support representative to ensure that the correct database has been loaded Load Driver Error ControlF LASH could not find an essential support file forthe selected catalog number Check with your technical support representative to ensure that the correct drivers have been loaded Invalid Catalog Number The catalog number of the target device you selected does not match the catalog number selected in the Catalog Number dialog box You selected either an incorrect target device or catalog number S elect ea device that matches the catalog number or ea different catalog number Catalog Directory Error The catalog directory database could not be read Check with your technical support representative to ensure that the correct catalog database has been loaded Invalid Revision The update revision selected is not compatible with the selected target device The selected firmware revision is either eolder than the
15. e Kit your system must Requirements be at this minimum configuration personal computer with at least a 486 processor e Windows NT 3 51 4 0 or 95 atleast 16 Mbytes memory Getting Around in The ControlFLASH user interface allows you to move through the ControlFLASH Software software and make selections by using your mouse to click on navigational buttons to click this button go forward one screen ata time Next gt go back one screen at a time Back cancel an operation Cancel view a display of all the programming steps ControlF LASH has just executed View Log get more information about an operation or function Get Info ork get help on using ControlF LAS H see Chapter 4 for more information Help What s Next In Chapter 3 we tell you how to install the ControlFLASH Firmware Upgrade Kit on your personal computer Publication 1756 6 5 6 J anuary 1998 What s in This Chapter Installing the ControlFLASH Firmware Upgrade Kit Chapter 3 Installing the ControlFLASH Firmware Upgrade Kit This chapter tells you how to install the ControlFLASH Firmware Upgrade Kit You will install two software packages this disk contains these files ControlF LASH Firmware Upgrade Kit ethe firmware to update your devices diskette s eControlFLASH executable file eControlFLASH drivers eControlFLASH on line help RSLinx Lite diskette s RSLinx Lite software Follow these steps to insta
16. eck the on line help or Appendix A of this manual for more information about errors 19 Click The update is now complete Test operation of the device you updated before using it in its intended application Modifying Download Restrictions If download restrictions are preventing you from completing the desired device update you may want to modify restrictions Follow this procedure to modify restrictions Mod 1 From the Download Restrictions screen click o Uy The software takes you to a DOS utility located on your master key diskettes in which you will need to enter a reset code 2 Contact your technical support representative to obtain the reset code Using ControlFLASH to Update Firmware Using On line Help You can access two types of on line help while running ControlFLASH for this information use this help instructions for using Control FLASH ENETH UU HN me Miprure Gina Alera BSCACL NEN Access help ge Lag from the abeunt _ System menu descriptions of ControlFLASH dialog boxes Access help from Help the button that appears on each ControlF LASH Screen additional information about error Press F1 on messages ri your keyboard while ControlF LASH software displays the error mes sage What s Next In Appendix A we list common error messages and their suggested corrections Publication 1756 6 5 6 J anuary 1998 4 8 Using ControlFLASH to Updat
17. firmware currently on the target device or eincompatible with the revision level of the target device ATTENTION Do not continue with the update until you have verified that the update is compatible with the selected device Unpredictable system operation could result Instance Validation Error The target device did not report enough information to be properly identified Check with your technical support representative for help in resolving this problem ScriptFile Error The script file associated with the selected update is corrupt Check with your technical support representative to obtain a new script file Data File Error The data file used in programming could not be read Check with your technical support representative to obtain a new data file Out of Memory Error Your system is low on or out of RAM memory ControlF LASH could not allocate enough memory for data Free up RAM space by eshutting down other applications currently running eincreasing the size of your virtual memory epurchasing additional RAM if necessary Log File Error The log file could not be accessed because of a file error Either the log file ecould not be opened or ecould not be written to because of an error or because the disk is full ATTENTION Check with your application engineer or supervisor before deleting any files Ensure that you are not deleting any files necessary for system operation If
18. ll the ControlFLASH Firmware Upgrade Kit J Install RSLinx Lite Software You will need to install Rockwell Software s RSLinx Lite to select and communicate with your devices To install and use RSLinx Lite refer to the documentation printed or on line that came with your RSLinx Lite package If RSLinx Lite is already installed on your personal computer you may not need to install it now JS Install ControlFLASH Software Windows NT 3 51 1 Place the ControlF LASH firmware Upgrade Kit disk in your floppy disk drive 2 Select File Run 3 When the dialog box appears type a setup exe where a is your floppy disk drive designation 4 Click Run You see the Setup Wizard which guides you through the installation process Windows NT 4 0 or 95 1 Place the ControlFLASH firmware Upgrade Kit disk in your floppy disk drive 2 Click Browse to select the a setup exe file where a is your floppy disk drive designation 3 Click OK You see the Setup Wizard which guides you through the installation process Publication 1756 6 5 6 J anuary 1998 3 2 Installing the ControlFLASH Firmware Upgrade Kit Un installing the When you are finished with the update you may want to un install ControlFLASH Firmware the ControIFLASH Firmware Upgrade Kit to save your hard disk Upgrade Kit space If you do not un install it each new ControlFLASH firmware upgrade installs the most current version of the tool on top of the ol
19. mware Updating 4 2 G Getting Around in ControlF LASH Software 2 2 Getting Help 4 7 H Help 4 7 Installing ControlF LASH 3 1 RSLinx 3 1 N Navigating 2 2 Index Network Preparing for Updating 4 1 O On line Help Using 4 7 P Preparing Device for Updating 4 2 Preparing Network for Updating 4 1 Q Quick Start 1 1 R Restrictions Defined 4 4 5 SuperWho 4 3 Exiting from 4 3 System Requirements 2 2 U Un installing ControlFLASH 3 2 Updating Firmware 4 1 4 2 Publication 1756 6 5 6 J anuary 1998 1 2 Notes Publication 1756 6 5 6 J anuary 1998 Allen Bradley uy Publication Problem Report If you find a problem with our documentation please complete and return this form Pub Name _ControlF LASH Firmware Upgrade Kit User Manual Cat No N A Pub No 1756 6 5 6 Pub Date January 1998 PartNo 955131 35 Check Problem s Type Describe Problem s Internal Use Only Technical Accuracy C text C illustration L Completeness C procedure step C illustration definition info in manual What information is missing _ example guideline feature accessibility explanation other L info notin manual C Clarity Whatis unclear Sequence Whatis notin the right order L Other Comments Use back for more comments Your Name
20. mware Upgrade Kit for the device you want to update prepared your network for updating prepared your device for updating If you need help with any of these items contact your technical support specialist for more information Follow this procedure to prepare the network for updating ATTENTION You cannot perform this update while running a process Before performing the update choose an appropriate time to remove your device from service 1 Choose an appropriate time after all processes can be stopped to remove the device from service 2 Shut down the production line 3 Ensure that all network devices are properly connected Publication 1756 6 5 6 J anuary 1998 4 2 Using ControlFLASH to Update Firmware Preparing the Device for Updating Updating the Device Publication 1756 6 5 6 J anuary 1998 Follow this procedure to prepare the device for updating ATTENTION Back up to disk any current programs stored in RAM on devices you are updating The ControlFLASH tool may update your device RAM overwriting any stored data 1 Back up to disk any current programs stored in RAM on devices you are updating 2 Turn the keyswitch on your processor if used to program mode 3 Turn on power to the processor Follow these steps to use the ControlFLASH tool to update your devices 1 Run the ControlFLASH tool from your personal computer by e double clicking on the ControlFLASH icon on your desktop or
21. n your personal computer you may not need to install it now Before you can start using the ControlFLASH Firmware Upgrade Kit you will need to do these things do this refer to install and configure your communication interface card the documents that came with your ensure your communication interface card hardware Operates correctly Publication 1756 6 5 6 J anuary 1998 1 2 Quick Start for Experienced Users Using ControlFLASH to Update Firmware Publication 1756 6 5 6 J anuary 1998 do this refer to install RSLinx Lite software m ethe documents that came with configure RSLinx Lite software RS kinx Lite soflafe of use RSLinx Lite SuperWho to locate your ethe RS Linx Lite on line help target device on the network install the ControlFLASH Firmware Upgrade Kit Chapter 3 of this manual To update the devices run the ControlFLASH tool See Chapter 4 for more information 1 Run the ControIFLASH tool from your personal computer 2 When you see the Welcome screen click Next You see the Catalog Number screen 3 Select the catalog number of the device you are updating 4 ControIFLASH accesses the SuperWho screen Double click on the device to select it 5 Click Next You see the Firmware Revision screen 6 Once you have selected the correct revision for this update click Next You see the Summary screen ATTENTION Be sure that this update is the correct one to make for your device
22. o make you aware of safety considerations ATTENTION Identifies information about practices or circumstances that can lead to personal injury or death property damage or economic loss Attention statements help you to identify a hazard avoid the hazard recognize the consequences Important Identifies information that is critical for successful application and understanding of the product ContolFLASH is a trademark of Rockwell Automation RSLinx is a trademark of Rockwell Software Inc Windows 95 and NT are trademarks of Microsoft Summary of Changes Summary of Changes The information below summarizes the changes we made to the ControIFLASH Firmware Upgrade Kit User Manual publication 1756 6 5 6 Changes are indicated by a revision bar in the margin for this new information see chapter re organized quick start procedure 1 re organized installation procedure 3 Publication 1756 6 5 6 January 1998 soc ii Summary of Changes Notes Publication 1756 6 5 6 J anuary 1998 Quick Start for Experienced Users Introducing the ControlFLASH Firmware Upgrade Kit Installing the ControlFLASH Firmware Upgrade Kit Using ControlFLASH to Update Firmware Understanding Error Messages Index Table of Contents Chapter 1 Whats in This Chapter een dics abe rb 1 1 Using RSLinx Lite Software ee OCC Ep wes ys 1 1 Before You Begin Using the ControlF LASH Firmware Upgrade Kit
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