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1. Note The imaging unit weighs approximately 6 8 kg 15 lbs always use the handles when lifting it 2 12 Phaser 540 Color Printer Getting Set Up 2 2 Remove the imaging unit from its box and plastic bag but leave the protective cover on until immediately before you insert the unit into the printer Caution The imaging unit is extremely light sensitive make sure that it is not exposed to light for more than 45 seconds or it may damage the unit Never expose it to direct sunlight Save all packing material in case you need to store the imaging unit or if you need to return it for repair or replacement 3 On the imaging unit turn the two outer blue knobs clockwise to align the black triangles This tightens the internal belt to ready the unit for printing 9008 74 User Manual 2 13 2 Getting Set Up 4 Remove the protective plastic sheet from the imaging unit taking care not to touch the right side or the underside 5 Insert the imaging unit into the printer holding it by the blue handles Release the left handle and slide the unit in until it stops 9008 07 Caution Be careful not to touch the underside or right side of the imaging unit fingerprints may affect the print quality Keep the imaging unit s light expo
2. Compatibility Nibble pin source 1 Busy PtrBusy 19 Printer C mode Positive true not ready for data N mode Data bits 3 then 7 then busy status 2 Select Xflag 20 Printer C mode Positive true online N mode Data bits 1 then 5 3 nAck PtrClk 21 Printer C mode Negative true data transfer acknowledge N mode Data qualifier 4 nFault nDataAvail 22 Printer C mode Negative true printer fault exists that prevents printing N mode Negative low data ready then data bits 0 then 4 5 PError AckDataReq 23 Printer C mode Positive true printer error exists such as media tray empty N mode Data bits 2 then 6 6 Data 1 24 Host C mode Positive true data input N mode Not used 7 Data 2 25 Host C mode Positive true data input N mode Not used 8 Data 3 26 Host C mode Positive true data input N mode Not used 9 Data 4 27 Host C mode Positive true data input N mode Not used 10 Datad 28 Host C mode Positive true data input N mode Not used User Manual A 11 A Technical Notes Parallel port signal descriptions cont d Pin Signalmode names Return Signal Description Compatibility Nibble pin source 11 Data6 29 Host C mode Positive true data input N mode Not used 12 Data7 30 Host C mode Positive true data input N mode Not used 13 Datas 31 Host C mode Positive true data input N mode Not used 14 ninit nHostRTS 32 Host C mode Negative true reset interface N mode Not
3. Troubleshooting 6 Symptom Possible Causes Solution Large uneven and repeating streaks appear on the page An internal belt on the imaging unit is slipping Replace the imaging unit One vertical dark and even fine line appears on the print through all colors Either the imaging unit or the fuser is scratched Replace the imaging unit make sure that the old imaging unit is not exposed to light for more than 45 seconds If a new imaging unit does not correct the problem m Put the old imaging unit back into the printer m Repack the new imaging unit m Replace the fuser Front panel reports Fuser replace The fuser is worn out Replace the fuser A piece of the printed image is missing and reappears out of place approximately 100 mm 4 in down on the page The fuser is worn out Replace the fuser User Manual 6 13 6 Troubleshooting Troubleshooting and print quality quick reference cont d Symptom Possible Causes Solution One dark horizontal band appears on the print approximately 241 mm 9 5 in from the leading edge E The media stalled for a few seconds in the fuser The cause Media is installed wrong side up Media is curled The fuser needs to be replaced The printer needs adjustment Turn over the media in the media tray Replace the media Replace the fuser
4. 6 Slide the imaging unit out all the way cover it completely to prevent damage from exposure to light and set it aside 9008 36 User Manual 4 7 4 Caring for Your Printer Unpack the new imaging unit 1 Remove the filter the blower brush cleaning tool and the new imaging unit from the packaging but leave the protective cover on the imaging unit until you insert it into the printer 2 Save all packing material in case moving or subsequent shipment is necessary Caution To ensure print quality do not touch the underside or the right side of the imaging unit you may see fingerprints on your output Never allow exposure to direct sunlight which can cause permanent damage in only a few seconds Do not leave the imaging unit exposed to any light for more than 45 seconds If you do the unit may be damaged and need to be replaced When installing it leave the protective cover on until immediately before you insert it into the printer then promptly close the front door 4 8 Phaser 540 Color Printer Caring for Your Printer 4 Clean the sensor 1 Using the blower brush cleaning tool that was included in the imaging unit packaging clean the sensor inside the printer 4676 9 01 Replace the filter 1 Pull out the used filter and dispose of it as normal office waste 2 Insert the new filter 9008 37 User Manual 4 9 4 Caring for Your Printer Insert the new imaging u
5. Note To assure the correct page margins use the Tektronix software drivers The following table and illustration show the page sizes the largest print areas and the margins for the media sizes supported on this printer Margins Media Page size Print area Top Bottom Sides 1 A Letter U S 8 5x 11 in 8 2 x 10 6 in 22in 18in 15 in 2 A4 Metric 210x297mm 200x287mm 5mm 5mm 5mm 2 A A 8 2 in 200 mm gt 10 6 in 287 mm M w 9008 21 User Manual 3 15 3 Printing Media trays 3 16 The printer is shipped with a paper tray either A Letter Paper U S or A4 Paper Metric depending on the order option Optional transparency trays either A Letter Transparency or A4 Transparency are also available Media Trays Media size A Letter Paper 8 5 x 11 in A Letter Transparency 8 5 x 11 in A4 Paper Metric 210 x 297 mm A4 Transparency Metric 210 x 297 mm Caution Phaser 540 Color Printer Load only paper in the paper tray and transparencies in the transparency tray otherwise the printer reports a media jam If you have the Lower Tray Assembly installed make sure that all trays in the printer at any one time are the same media size required for the automatic tray switching feature Printing 3 Selecting a media tray by location or media type When your printer has a Lower Tray Assembly it accommodates three media trays at once You
6. Remove the jammed media from the manual feed tray 6 30 Phaser 540 Color Printer Chapter Front and Rear Panels Front panel The front panel provides a display of two lines of 24 characters each for messages button labels and user adjustable parameter settings Front panel indicators The front panel also includes two indicator lights 1 Power green LED 2 Error red LED a 1 C5 x 2 Ped kae 9008 34 Indicator On Blinking Off 1 Power The printer is on and ready for The printer is processing or The printer is not ready or there operation printing an image is an error The printer is in interactive mode you have pressed the Menu button 2 Error If the indicator is on after the The printer requires immediate Normal operation there are no power up sequence some user user interaction for example print engine or controller board interaction is required for clear a media jam or close an errors example toner is low Check open door Refer to Chapter 6 the front panel message User Manual 7 1 7 Front and Rear Panels Front panel buttons 1 The xitbutton allows you to perform the following menu functions Back up a level of the menu without making a selection Exit the menu Button 2 is inactive during normal printer operation However you can perform this menu function when you enter the front panel menu m lt Scroll backward through t
7. monochrome snippet make sure that the front panel is not set for Monochrome User Manual 6 23 6 Troubleshooting Startup page prints even though it is disabled The printer s power up self test can detect problems that do not necessarily make the printer completely inoperable Examples of these non fatal errors include faulty printer ports and some memory failures If the printer detects a non fatal error at power up the startup page prints even if you have disabled it In this case the page contains one or more of the error messages listed in the following table Depending on your needs you may not need to call for service immediately Error messages on the startup page Message Description Parallel Port failed The named port is not working The other ports can still be used I O Card failed SCSI Port failed DRAM SIMM x failed One of the memory SIMMs is not working In this message x indicates the number of the SIMM that failed Since the printers base memory is still working the printer can still be used but large image files may not print and throughput may suffer 6 24 Phaser 540 Color Printer Troubleshooting 6 Clearing a media jam Note Ifyou get frequent media jams make sure that you are using high quality laser paper and Tektronix transparencies Order from the supplies information sheet that is shipped with your printer If a media jam occurs the front panel reports Jam at lt Location
8. 210x297 mm 200x287mm 5mm 5mm 5mm 3 Legal Short 8 5 x 14 in 8 2 x 11 7 in 1 15in 1 15in 15in U S CMYK 4 Legal U S 8 5 x 14 in Color CMYk 8 2 x 11 7 in 1 15in 1 15in 15in Black K 8 2 x 13 5 in 23 in 23 in 15 in 8 2 in 200mm 10 6 in 287 mm i 8 2 in Z 3 2 in SE 11 7 in 11 7 in CMYK CMYK Y u K 8 2 x 13 5 in 9008 102 2 Phaser 540 Plus Color Printer Phaser 540 Plus Color Printer When using the legal size paper tray your printer must have the following memory configurations to print using each print quality mode Print quality mode Memory requirements Fast printer default 20 Mbytes Standard 36 Mbytes Presentation 36 Mbytes Enhanced 52 Mbytes maximum configuration The optional legal size tray can be ordered from your local Tektronix authorized reseller or directly from Tektronix the order number is 436 0314 00 The addition of the legal size paper tray affects references in Chapter 2 Chapter 3 and Chapter 5 of the Phaser 540 User Manual User Manual Addendum 3 Phaser 540 Plus Color Printer Faster throughput 4 The Phaser 540 Plus incorporates several enhancements that provide faster throughput m Faster recovery from EnergyStar mode when the printer has been idle for more than one hour saves nearly two minutes in the time the printer takes to make the first pri
9. automated fax system 6 4 Euroscale Press 3 11 Index 2 Phaser 540 Color Printer F fastest printing available 3 28 filter replacing 4 9 font disk see hard disk fonts 1 2 3 24 downloading 3 25 Macintosh screen fonts 3 25 resident typefaces 1 2 3 25 TrueType 1 2 front panel 4 4 4 13 4 17 6 25 7 1 buttons 7 2 changing color correction 3 12 configuration page A 6 demonstration page 2 27 A 3 diagnosing problems 6 8 display 7 3 Help Pages 6 7 A 1 indicators 7 1 locked 7 4 menu map 7 5 A 2 A 7 messages 6 8 6 9 print quality modes 3 10 protected mode 7 4 selecting 3 10 selecting a language 2 26 standby mode 6 9 startup page A 4 test print 6 6 A 1 A 2 timeout 6 9 fuser front panel message 4 13 installing 2 10 ordering 5 2 replacing 4 13 troubleshooting 6 13 waste disposal 4 14 G getting help 6 1 H HAL Highly Automated Library 3 5 3 7 6 1 6 3 handling media 3 14 hard disk B 5 connecting multiple B 8 connecting single B 7 font storage B 5 guidelines B 5 initialization B 6 installing B 5 to B 8 Sys Start file B 6 Help button 3 11 Help Pages configuration page A 6 demonstration page A 3 printing A 1 startup page A 4 test print 6 6 A 2 hotline technical support 6 1 HP GL using 3 26 HSB color sampler chart 3 13 image area 3 15 size and position 6 20 image shifts 6 20 imaging unit installing 2 12 ordering 5 2 protective cover 2 14 replacing 4 6 troubleshooting 6 11 unpacking 4
10. disk see hard disk ID number B 6 initialization B 6 termination B 6 selecting manual feed 3 18 media 3 17 media tray 3 17 media trays 3 17 print features 3 8 print quality mode 3 9 print quality modes 3 10 self tests 2 25 sensors cleaning 4 9 serial connections 2 23 serial port printer 2 20 service 6 1 setting up PC ports for DOS 2 30 setting up the printer 2 2 Simulate Display 3 11 solutions problem solving 6 6 specifications A 13 spots on prints 6 22 Standard print quality mode 3 9 standby 6 9 startup page 2 25 6 24 enabling and disabling A 5 error messages 6 24 printing A 4 prints when disabled 6 24 reports error message 6 24 streaks on prints 6 22 streaks or spots 6 22 supplies 1 2 5 2 supplies and accessories 1 2 3 27 5 1 SWOP Press 3 11 symptoms and solutions 6 6 Phaser 540 Quick Reference Card 6 6 test print 6 6 Sys Start file B 6 T TCP IP 2 20 technical support 6 1 TekColor 3 6 button 3 6 Dynamic Correction 3 11 options 3 6 TekColor options descriptions 3 11 Tektronix Bulletin Board Service BBS 2 35 3 5 6 1 Tektronix Color Printer Information Server 2 35 3 5 6 2 test print 6 6 6 7 A 1 A 2 timeouts 6 18 disable 2 31 Token Ring 2 20 Token Ring interface 2 20 B 3 TokenTalk 2 20 B 3 toner cartridges installing 2 8 ordering 5 2 replacing 4 4 shipping cover 2 8 troubleshooting 6 10 waste disposal 4 5 transfer kit front panel message 4 17 replacing 4 17 transfer roller t
11. each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number m With multiple disks only one disk can contain a Sys Start file User Manual B 5 B Expanding Your Printing System B 6 Initialization Unless the disk is already formatted for operation with a PostScript printer you have to initialize format the disk after connecting it to the printer The Phaser 540 diskettes contain utilities to help you initialize the disk and download fonts to it For instructions on how to use the utilities refer to the manual Phaser 540 Drivers and Utilities Printing Reference SCSI ID number The printer s SCSI number is 7 Valid ID numbers for the external disk are 0 through 6 Note Ifyou have a Phaser CopyStation connected to the printer it must be located at one end of the chain with the printer at the other end and the external disk s in the middle The CopyStation uses two SCSI ID addresses 05 and 06 therefore the external disk s can use ID numbers 0 through 4 Termination The Phaser 540 has an internal terminator Note Ifthe Sys Start file contains an error the printer ignores the remainder of the file and may not start up as you expect it to Startup file You may load a startup file called Sys Start onto your external disk You can use the Sys Start file to customize printer operation for example select a specific color correction or load fonts into the printer s me
12. Enabling and disabling the startup page A 5 Printing the configuration page A 6 Printing the front panel menu map A 7 Energy Star mode A 8 Changing the Energy Star timeout A 9 Parallel port A 10 Specifications A 13 Expanding Your Printing System Upgrade kits B 1 Advantages of adding memory B 2 Phaser Share cards B 3 Phaser CopyStation accessory B 3 Phaser Print B 4 PhaserSym B 4 Adding a hard disk for font storage B 5 Compatible hard disks B 5 Requirements for adding a hard disk B 5 Connecting one disk B 7 Connecting multiple disks B 8 User Manual xi xii Moving Your Printer Repacking your printer C 1 Regulatory Information Canadian EMC Electromagnetic Compatibility regulatory standards D 1 Declaration of conformity D 2 FCC Class B device for 115 VAC equipment D 3 Material Safety Data Sheets D 4 MSDS for toner D 5 MSDS for silicone oil D 8 Index Phaser 540 Color Printer Chapter Introduction The Phaser 540 Color Printer is the first continuous tone desktop color laser printer It provides high quality color printing on plain paper plus the ease of operation and high performance you expect from a laser printer Some of its features include High quality User selectable 600 x 600 or 300 x 300 dots per inch dpi resolution with continuous tone quality in color or black and white Built in auto calibration helps maintain color consistency High speed Color up to 3 5 pages per minute on paper 1 3 pa
13. Go on to Step f If you selected a network port Click on the Network button to open the Printers Network Connections dialog box Fill in each item according to the printer s configuration page Refer to Windows documentation and the Phaser Share User Manual for details or ask your network administrator for help If you selected a serial port Click on the Settings button to open the Settings dialog box Fill in each item according to the printer s configuration page then click OK Refer to your Windows documentation or ask your network administrator for help User Manual 2 29 2 Getting Set Up Note Note The printer s configuration page contains the information you need to set up the printer port To print a configuration page see Printing the configuration page on page A 6 Click OK in the Connect dialog box and close the Printers dialog box If you are using Windows 3 1 you can use the printer with the standard Microsoft Windows PostScript driver by adding a WPD file specific to the Phaser 540 With the standard driver you get the printer page size information but you do not get color corrections and other PostScript Level 2 features those features are only available through the Tektronix driver for Windows 3 1 For instructions on updating the standard Microsoft driver refer to the manual Phaser 540 Drivers and Utilities Printing Reference PC DOS and setting up ports Check the l
14. If necessary contact a licensed electrician to install a properly grounded outlet Symbols as marked on product DANGER high voltage Protective ground earth terminal Use caution Refer to the manual s for information A WARNING If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical product may be hazardous if misused This product is certified under IEC 825 as a Class 1 Laser Product WARNING For your protection do not defeat any interlocks CAUTION This product utilizes a laser Use of control or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Do not open covers and do not repair yourself Refer servicing to qualified personnel When you operate this equipment the socket outlet should be near the equipment and be easily accessible DANGER CAUTION VORSICHT ATTENTION Invisible laser radiation Invisible laser radiation Unsichtbare Laserstrahlung Rayonnement laser invisible when open and interlock when open and wenn Abdeckung ge ffnet dangereux en cas defeated interlocks defeated und Sicherheitsverriegelung d ouverture et lorsque AVOID DIRECT AVOID DIRECT berbr ckt la s curit est neutralis e EXPOSURE TO BEAM EXPOSURE TO BEAM NICH DEM STRAHL EXPOSITION DANGEREUSE AUSSETZEN AU FAISCEAU Class 3B PELIGRO VARNING VAROI VARNING ADVARS
15. a media tray by location or media type 3 17 Upper Middle and Lower selections 3 17 Paper or Transparency 3 17 AutoSelect 3 18 Manual Feed 3 18 Image orientation 3 19 Using manual feed 3 20 Insert the paper 3 21 Insert the transparency 3 22 Making transparencies 3 23 Fonts resident typefaces 3 24 Resident typefaces PCL5 3 25 Downloading fonts 3 25 Installing Macintosh screen fonts 3 25 Printer languages PostScript HP GL PCL5 3 26 Phaser 540 Color Printer Printing hints 3 27 Application hints 3 27 Tektronix supplies and drivers 3 27 Getting the largest printed picture 3 27 Relative port speed 3 27 Fastest print time 3 28 Caring for Your Printer Overview 4 1 User replaceable components 4 2 When to replace or clean components 4 3 Replacing a toner cartridge 4 4 Replace the used toner cartridge 4 4 Replacing the imaging unit 4 6 Remove the used imaging unit 4 6 Unpack the new imaging unit 4 8 Clean the sensor 4 9 Replace the filter 4 9 Insert the new imaging unit 4 10 Reset the copy count 4 11 What to do with the used imaging unit 4 12 Replacing the fuser 4 13 Remove the used fuser 4 13 Insert the new fuser 4 15 Reset the copy count 4 16 Replacing the transfer kit 4 17 Remove the used transfer roller 4 17 Insert the new transfer roller 4 19 Replace the waste bin 4 20 Reset the copy count 4 21 Cleaning the corona wire 4 22 Reset the copy count 4 26 User Manual X Supplies and Accessories Tektronix supplies the ma
16. button 7 2 changing languages 3 26 changing the Energy Star timeout A 9 Chooser installing a driver 2 33 2 34 printer doesn t appear 6 17 selecting a driver 3 6 6 15 cleaning corona wire 4 22 sensors 4 9 CMYK color sampler chart 3 13 color correction 3 11 CMYK color sampler chart 3 13 Help button 3 11 HSB color sampler chart 3 13 PANTONE Color sampler chart 3 13 RGB color sampler chart 3 13 sampler charts 3 13 selecting from front panel 3 12 TekColor 3 6 color streaks troubleshooting 6 10 COM port setting up 2 29 Commercial Press 3 11 configuration page 6 6 printing A 6 setting up ports 2 29 connecting power 2 24 connections network 2 20 2 23 power 2 24 rear panel 7 6 SCSI 2 23 serial 2 23 copy count resetting 4 11 corona wire cleaning 4 22 cleaning tool 4 24 troubleshooting 6 11 6 22 Customer Support Hotline 6 1 4 16 4 21 4 26 User Manual Index 1 D demonstration page 2 27 A 3 diagnosing print quality 6 6 disable timeouts 2 31 disk see hard disk diskettes drivers 2 1 PostScript utility files 3 17 utilities 2 1 drivers installation 2 28 installation Macintosh 2 32 installation Windows 2 28 Phaser 540 driver 2 32 Phaser 540 GX driver 2 32 Windows 2 28 E enabling and disabling the startup page A 5 Energy Star mode A 8 timeout A 9 Enhanced print quality mode 3 9 error indicator 2 25 6 8 6 18 error messages on the startup page 6 24 Ethernet 2 20 2 23 problems 6 17 EuroHAL
17. cause interference with radio and television reception This equipment has been tested and verified to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferences in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications not expressly approved by Tektronix can affect emission compliance and could void the user s authority to operate this product To ensure emission compliance use shielded interface cables User Manual D 3 D Regulatory Information Material Safety Data Sheets Proper management of environ
18. desired setting is reached 7 Press the OK button to confirm your Energy Star timeout selection 8 Return to the top level of the menu by pressing the Exit button until the printer displays the Ready message User Manual A 9 A Technical Notes Parallel port The printer has an asynchronous parallel port that lets you interface with PCs The parallel port supports uni directional and bi directional communications refer to the Phaser 540 Drivers and Utilities Printing Reference for instructions on setting the port to bi directional communications For bi directional communications the parallel port supports two modes Compatibility Mode and Nibble Mode The interpretation of interface signals depends on the current mode Compatibility Mode provides host to printer communication in a manner compatible with a uni directional interface Nibble Mode provides printer to host communication and may be combined with Compatibility Mode to provide bi directional communication Note For more information refer to the IEEE P1284 document for parallel interfaces When you use the parallel port be sure to type this command at the PC if LPT1 is not available use LPT2 to disable timeouts MODE LPT1 P A 10 Phaser 540 Color Printer Technical Notes A The table shows the parallel port s connected pins Other pins are not connected Parallel port signal descriptions Pin Signal mode names Return Signal Description
19. fonts If you have an external hard disk connected to the Phaser 540 you can store the downloadable fonts on it You can use utilities on the Phaser 540 printer utilities diskettes to download fonts to the printer For details see the manual Phaser 540 Drivers and Utilities Printing Reference Installing Macintosh screen fonts The Macintosh Driver and Printer Utilities diskette includes screen fonts for these typeface families Times Helvetica Courier Symbol Helvetica Condensed Helvetica Narrow Palatino ITC Avant Garde Gothic ITC Bookman ITC Zapf Chancery ITC Zapf Dingbats and New Century Schoolbook If they are not already installed you must install these screen fonts to see the printer s resident typefaces on the Macintosh screen For information on how to install fonts see the Phaser 540 Drivers and Utilities Printing Reference or your Macintosh documentation User Manual 3 25 3 Printing Printer languages PostScript HP GL PCL5 The printer supports PostScript Level 1 and Level 2 HP GL Hewlett Packard Graphics Language and monochrome PCL5 Printer Command Language printer languages The default language for the parallel port is PostScript For information on default language for other interface ports refer to the Phaser Share User Manual If you want to print HP GL or PCL5 files on a port set to PostScript you must set up that printer port for that type of data or enable Adobe IntelliSellect automat
20. for instructions 3 Select the printer driver for the Phaser 540 a Tektronix Phaser printer or a generic color PostScript driver Note Generic PostScript printer drivers do not have information about your Phaser 540 for example its page sizes and image area size Using a standard Letter or A4 paper size selection should produce acceptable results a Select the appropriate port an LPT port for parallel a COM port for serial one of the LPT or COM ports for network connections b Set the page margins in your application software as needed For details on the printer s paper and margin sizes refer to Margins and print area on page 3 15 4 Send a file to the printer from your software application Refer to the application software s user manual for details User Manual 3 3 3 Printing Printing from a Unix or VMS workstation You can print from a workstation through Ethernet Token Ring parallel or serial interfaces Workstation users can print from any application that generates color PostScript For Unix and VMS environments Tektronix offers Phaser Print Phaser Print provides fast raster screen copy printing to Tektronix color printers Phaser Print also provides a graphical user interface for push button control of Tektronix printer features Phaser Print software is available for these workstations Workstations Operating systems Sun Sun OS 4 1 X Solaris 2 X SGI IRIX 4 0 5 a
21. the startup page is enabled on power up However you can print the startup page anytime when you need to learn the number of pages that have been printed the amount of installed memory the number of fonts in memory and installed interface ports Note Ifthe printer detects a non fatal failure it automatically prints a startup page containing diagnostic information regardless of the startup page setting 1 While the Ready message is displayed press the Menu button The printer displays the first item in the menu Help Pages lt gt Menu 2 Press the Menu button to access the Help Pages The following message appears Test Print lt gt Print 3 Press the left arrow lt or right arrow pbuttons until the following message appears Startup Page lt gt Print 4 Press the Printbutton to print a startup page Return to the top level of the menu by pressing the xit button until the printer displays the Ready message Phaser 540 Color Printer Technical Notes A Enabling and disabling the startup page You can enable and disable printing of the startup page in three ways On a PC send a PostScript language utility file to the printer For more information refer to the Phaser 540 Drivers and Utilities Printing Reference manual On a Macintosh use the LaserWriter utility Through the printer s front panel according to the following instructions 1 While the Ready message is displa
22. 500 sheets 016 1369 00 A4 Metric Letter 500 sheets Transparencies 016 1325 00 A Letter U S 50 sheets 016 1326 00 A4 Metric Letter 50 sheets Accessories 436 0282 00 A Letter paper tray 436 0283 00 A4 paper tray 436 0284 00 A Letter transparency tray 436 0285 00 A4 transparency tray 436 0297 00 Output tray 4676FTA Lower Tray Assembly includes one A Letter paper tray and one A Letter transparency tray order Option 01 for metric trays 4540 Phaser CopyStation printer accessory 540 CART Phaser 540 printer cart with a shelf Phaser 540 Color Printer Supplies and Accessories 5 Phaser 540 Supplies and Accessories cont d Order Description number Accessories cont d Cables and 012 1468 00 Parallel Centronics 36 pin high density plug to adapters 25 pin DSUB plug 3 meters 9 84 feet Connects the Phaser 540 to a PC or workstation parallel port 012 1465 00 SCSI 2 HD to SCSI 1 50 pin high density plug to LD 50 pin low density plug 2 0 meters 6 56 feet Connects the Phaser 540 s SCSI port to a hard disk drive or the Phaser CopyStation SCSI port 012 1299 00 SCSI 1 LD to 50 pin low density plug to Macintosh SCSI Macintosh SCSI 25 pin plug Combine with 013 0297 00 to connect the printer s SCSI port to a hard disk drive with Macintosh SCSI 25 pin plug 013 0297 00 SCSI 1 LD to SCSI adapte
23. 8 weight 2 12 indicators at power up 2 25 error 2 25 6 8 6 18 7 1 power 2 25 6 8 6 17 7 1 installation 2 28 driver 2 28 fuser 2 10 imaging unit 2 12 inventory 2 2 Lower Tray Assembly 2 6 Phaser 540 driver 2 33 Phaser 540 GX driver 2 34 Phaser CopyStation 2 23 tasks 2 1 toner cartridges 2 8 unpacking 2 2 installing a driver Macintosh 2 32 PC 2 28 installing the fuser 2 10 installing toner cartridges 2 8 IntelliSellect automatic language selection 3 26 interactive fax system HAL 6 1 interfaces Token Ring 2 20 B 3 inventory 2 2 L landscape orientation 3 19 language front panel selection 2 26 laser paper 1 1 left arrow button 7 2 loading media 2 17 2 18 3 14 manual feed 3 20 loading transparencies 3 23 User Manual Index 3 LocalTalk 2 20 problems 6 17 Lower Tray Assembly 3 17 cable C 3 installing 2 6 ordering 5 1 B 1 repacking C 3 using three media trays 3 17 LPT port setting up 2 31 Macintosh installing a driver 2 32 maintaining print quality 4 1 6 6 manual feed 3 20 inserting paper 3 21 inserting transparencies 3 22 selecting 3 18 transparencies 3 23 margins 3 15 and print area 3 15 incorrect 6 20 media 1 1 handling 3 14 jams 6 26 6 27 6 28 6 29 loading transparencies 2 18 sizes 3 15 3 16 trays 2 17 3 16 mediajams 6 19 6 25 clearing 6 8 Jam at A 6 26 Jam atB 6 27 Jam atC 6 28 Jam at D 6 29 Jam atE 6 30 Jam at Manual Feed 6 30 troubleshooting 6 8 Index 4 Phaser 540 Col
24. 9008 46 User Manual 4 5 4 Caring for Your Printer Replacing the imaging unit Replace the imaging unit when the front panel reads Imaging Unit replace Refer to Troubleshooting and print quality quick reference on page 6 8 for more information on diagnosing print quality symptoms The kit consists of these items m Imaging unit including the corona wire m Filter m Blower brush cleaning tool Caution When replacing the imaging unit make sure that you do not expose either the new or used unit to light for more than 45 seconds When diagnosing a print quality symptom you may replace the imaging unit and find it was not the solution and then need to put the original unit back into the printer Remove the used imaging unit 1 Turn the power off 2 Open the front door 9008 35 4 6 Phaser 540 Color Printer Caring for Your Printer 4 3 To unlock the imaging unit turn the large blue knob counterclockwise 4 Holding the blue front handle pull out the imaging unit until it stops 5 Lift up the blue handle on the left side of the imaging unit to release the catch Caution The imaging unit weighs about 6 8 kg 15 lbs take care to handle the imaging unit as shown to avoid damage to the unit and personal injury
25. B prescrites dans le R glement sur le brouillage radio lectrique dict par le ministere des Communications du Canada User Manual D 1 D Regulatory Information Declaration of conformity for 220 230VAC equipment D 2 Tektronix Inc Color Printing and Imaging Division P O Box 1000 Wilsonville Oregon 97070 1000 U S A declares under our sole responsibility that the product Phaser 540 4676A to which this declaration relates is in conformity with the following standard s or other normative document s For the Safety of Information Technology Equipment including EC EN60950 Electrical Business Equipment For the Limits and methods of measurement of radio Interference EC EN55022 characteristics of Information Technology Equipment For the The Generic Immunity Standard for electrical and EC 50 0821 1 electronic apparatus intended for use in the residential commercial and light industrial environment following the provision of the Low Voltage Directive 73 23 EEC the Electromagnetic Compatibility Directive 89 336 EEC Machinery Directive 89 392 EEC and the law governing the operation of radio frequency equipment HFfG 9 August 1949 Phaser 540 Color Printer Regulatory Information D FCC Class B device for 115 VAC equipment The equipment described in this manual generates and uses radio frequency energy If it is not installed and used properly in strict accordance with Tektronix instructions it may
26. Be careful not to touch the areas marked with this caution icon A The fuser weighs about 4 1 kg 9 lbs take care to handle the fuser as shown in the illustrations 6 Slide the fuser out all the way and dispose of it as normal office waste 9008 31 4 14 Phaser 540 Color Printer Caring for Your Printer 4 Insert the new fuser 1 Remove the new fuser from its packaging Note Save all packing material in case moving or subsequent shipment is necessary 2 Using both hands slide the new fuser into the printer Push firmly to seat the fuser in place 3 To lock the fuser turn the small blue screw clockwise about four turns until it is tightened 9008 32 4 Close the right side door and the front door 5 Turn the power on User Manual 4 15 4 Caring for Your Printer Reset the copy count To reset the copy count for the fuser complete these steps Ready E gt Menu x E 9008 20 1 Press the Menu button to enter the front panel menu You will see this message in the display Help Pages lt gt Menu 2 Press the right arrow button puntil the display reads System Counts lt gt Menu 3 Press the Menu button to enter the System Counts menu 4 Press the right arrow button puntil the display reads lt 5 gt Menu 5 Press the Menu button then press the Resetbutton 6 Press the Exit button until the display reads R
27. Bulletin Board Service BBS is available for direct downloading of the latest versions of printer drivers utilities and files If you have a Macintosh or PC communication software and modem you can call the system and use the menus to locate and download the files you want To access the BBS 24 hours a day 7 days a week call 503 685 4504 User Manual 6 1 6 Troubleshooting For a detailed instruction guide on system requirements terminal settings protocol modem how to connect to our BBS and how to download files request a document catalog from HAL the Tektronix automated fax system Refer to Using the automated fax systems on page 6 3 for instructions on using HAL Downloading files from the Tektronix Color Printer Information Server UNIX and VMS workstation utility files included with the printer on a PC diskette let you set up the printer to select between media trays print quality modes color correction modes and other features If you don t have the means of transferring these files from the PC diskette you can request files from the Tektronix Color Printer Information Server an automatic file serving program on the Internet that responds to requests for files If you can exchange electronic mail with other Internet sites you can access the Tektronix Color Printer Information Server From this server you can retrieve driver and utility files and color printer information Send your electronic mail requests f
28. CRC was originally purchased For products or CRCs returned to other locations Customer will be assessed the applicable service charge The above limitation shall not apply within the European Economic Area where products or CRCs may be returned for warranty service to the nearest designated service depot regardless of the place of purchase In order to obtain service under this warranty Customer must provide the applicable office of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service Customer shall be responsible for packaging and shipping the defective product or CRC to the service center designated by Tektronix or its representative with shipping charges prepaid Tektronix or its representative shall pay for the return of the product or CRC to Customer Customer shall be responsible for paying any associated taxes or duties This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated to furnish service under this warranty a to repair damage resulting from attempts by personnel other than Tektronix representatives to install repair or service the product or CRC b to repair damage resulting from improper use or connection to incompatible equipment c to repair any damage or malfunction caused by the use of non Tekt
29. Call Service Front panel reports Transfer Kit replace The transfer kit transfer roller and waste bin is worn out Replace the transfer kit Toner spots appear on the backside of the media The transfer kit is worn out Replace the transfer kit Light horizontal bands appear in all colors jil The contact on the transfer roller is not working properly Call Technical Support See page 6 1 6 14 Phaser 540 Color Printer Troubleshooting 6 If you can t make a print Printer not operating Note Make sure that you plugged in the printer and turned it on Make sure that you connected the interface cable s properly Verify that your printer is functional by pressing the test print button on the back panel Verify that your computer can communicate with the printer When you have checked all possible causes and your printer is still not operating you can call for service at 1 800 835 6100 in the U S and Canada or call your nearest Tektronix reseller To verify that your computer can communicate with the printer use one of these methods If you have a Macintosh Make sure that you have the correct driver installed and that you have selected the printer in the Chooser If the printer s name does not appear in the Chooser your LocalTalk or EtherTalk connection may be faulty See also Printer doesn t appear in the Chooser Macintosh on page 6 17 You ca
30. EL ADVARSEL Cuando se abre y se Osynlig laser N kym t n Osynlig laserstralning Usynlig laserstr ling Usynlig laserstraling invalida el bloqueo se stralning n r denna avattaessa ja n r denna del r ved abning n r nar deksel pnes og producen radiaciones del r ppnad och suojalukitus ppnad och sp rrar r sikkerhedsafbrydere sikkerhedslas brytes invisibles de l ser sp rrar r ohitettaessa olet urkopplade er ude af funktion UNNG EVITESE LA urkopplade alttiina lasers teilylle BETRAKTA EJ UNDG UD EKSPONERING EXPOSICION STRALEN ALA KATSO STRALEN AETTELSE FOR FOR STRALEN DIRECTA A TALES AR FARLIG SATEESEN STRALING RAYOS PJQT4521ZA CLASS 1LASER PRODUCT KLASSE 1 LASER PRODUKT CLASSE 1 LASER PRODUIT CLASE 1 LASER PRODUCTO 9008 101 FOR USERS IN NORWAY VARNING OM APPARATEN ANVANDS PA ANNAT S TT AN I DENNA BRUKSANVISNING SPECIFICERATS KAN ANV NDAREN UTS TTAS FOR OSYNLIG LASERSTR LING SOM VERSKRIDER GR NSEN FOR LASERKLASS 1 Tekniska specifikationer f r lasern Uteffekt 5 mW max V gl ngd 780 nm KLASS 1 LASER APPARAT Effektgrad f r str ining Kontinuerlig Apparaten skall anslutas till jordat uttag n r den ansluts till ett N tverk Contents 1 Introduction 2 Getting Set Up Ataglance 2 1 Setting up the printer 2 2 What you get with your printer 2 2 Printer box 2 2 Standard accessories box 2 2 Optional acce
31. Other marks are trademarks or registered trademarks of the companies with which they are associated PANTONE Colors generated by the Phaser 540 Color Printer are four color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees Pantone Inc s check standard trademark for color reproduction and color reproduction materials Pantone Inc 1988 Phaser 540 Warranty Tektronix warrants that the Phaser 540 will be free from defects in materials and workmanship for a period of one 1 year from the date of shipment and that Customer Replaceable Components CRCs in the Phaser 540 will be free from defects in materials and workmanship for a period of ninety 90 days from the date of shipment or six months where longer periods are required by law If the product or its CRCs prove defective during their respective warranty periods Tektronix at its option will either repair the defective product or CRC without charge for parts and labor or provide a replacement in exchange for the defective product or CRC This warranty applies only to products and CRCs returned to the designated Tektronix depot or the Tektronix authorized representative from which the product or
32. Phaser 540 Plus Color Printer The Phaser 540 Plus Color Printer is Tektronix second generation color laser printer This addendum provides an overview of the new features available in the 540 Plus and the changes that apply to the Phaser 540 User Manual The Phaser 540 Plus provides all the features print modes and color matching capabilities of the Phaser 540 and uses the same convenient customer replaceable components New features in the Phaser 540 Plus include m Legal size printing capability m Faster throughput m New print quality mode Improved troubleshooting tools User Manual Addendum Phaser 540 Plus Color Printer Legal size printing The Phaser 540 Plus supports a new paper tray that accommodates legal size paper The printable area used by an application is determined by selecting Legal or Legal Short in the driver the physical page size is the same for both only the print area is different m Legal Short Prints a full color image 8 2 x 11 7 in on legal size paper with top and bottom margins of 1 15 in m Legal Prints a full color image area the same as Legal Short but can also print monochrome with top and bottom margins of 23 in The following table and illustration show the page size the print area and the margins for all supported media Margins Media Page size Print area Top Bottom Sides 1 A Letter U S 8 5 x 11 in 8 2 x 10 6 in 22 in 18 in 15 in 2 A4 Metric
33. Prints which you access from the printer s front panel have been improved for diagnosing print quality 6 From the Help Pages menu in the front panel select Test Print From the Help Pages menu in the front panel select Service Print 1 The new Test Print shows a 25 tint of each color cyan magenta yellow and black and covers the full area of the page for quick verification of printing characteristics Service Print 1 provides for better diagnostics if a problem is detected in the Test Print When you select Service Print 1 in the front panel menu the printer produces four full pages of 25 tint coverage one for each color cyan magenta yellow and black Test Print E gt Power Es Print Cc gt x Error E Service Print 1 Power lt gt Print Error z Black Cyan Magenta Yellow The Phaser 540 Plus Quick Reference Card order number 063 2185 01 reflects the changes in the Test Print and Service Prints When attempting to identify print quality symptoms and solutions use the new Phaser 540 Plus Quick Reference Card Phaser 540 Plus Color Printer User Manual Tektronix 7 Phaser 540 Color Printer First printing February 1995 070 9008 01 Copyright 1995 by Tektronix Inc Wilsonville Oregon Printed in the United States of America All rights reserved Contents of this publication may not be reproduced in any form without per
34. System administrators may choose to limit user access to front panel menus by downloading a utility file to the printer The lock utility file prevents most menu items from being displayed on the front panel The capability of limiting menu access is often useful when a system administrators needs to retain control of the printer s settings In the protected mode users still have access to print the Test Print Configuration Startup and Demonstration pages In the protected mode you can still access the full menu structure through a combination of front panel button pushes An unlock utility file can also be downloaded to the printer to unlock the front panel menu for user viewing To learn more about locking and unlocking the front panel menus refer to the Phaser 540 Driver and Utilities Printing Reference manual or call the Tektronix Customer Support Hotline at 1 800 835 6100 from 6 00 am to 5 00 pm PST Use the following key sequence to access the entire menu when the front panel is locked m Press and hold down the Menu button and press the gm button The Help Pages menu in the front panel menu includes a front panel menu map Refer to Front panel menu map on page 7 5 For instructions on printing the menu map refer to Printing the front panel menu map on page A 7 7 4 Phaser 540 Color Printer Front panel menu map Press Help Pages i Exit amna Menu System Co
35. anual to set up the Phaser CopyStation User Manual 2 23 2 Getting Set Up Turning on the printer After you have connected all the interface cables you are ready to connect the power cord and turn on the printer Caution To protect your printer from a power surge make sure that the power switch on the printer is in the off position before plugging in the cord 1 Plug the power cord into the printer and into a grounded outlet 2 Turn on the printer 9008 19 2 24 Phaser 540 Color Printer Getting Set Up 2 What happens at power up Both status indicators power and error on the printer s front panel light briefly messages appear in the display panel LCD and the printer goes through a series of self tests The printer takes approximately 5 minutes to warm up and complete the self tests depending on the amount of memory installed gt E gt x 9008 43 After the self tests run successfully the printer prints a startup page and if the printer s copy count is between five and eight pages a registration page The startup page prints whenever you turn on or reset the printer If you want to turn off the startup page you can use the front panel menu or use a software utility file provided on the drivers and utilities diskettes included with your printer Refer to Enabling and disabling the startup page on page A 5 and the Phaser 540 Drivers and Utilities Print
36. aper and Tektronix transparencies Refer to Chapter 3 for more information Front panel reports Wrong media in tray Paper is installed in the transparency tray or transparencies are installed in the paper tray m Load only paper in the paper tray and transparencies in the transparency tray m Make sure that you are using the correct size media tray for the media loaded A or A4 6 8 Phaser 540 Color Printer Troubleshooting and print quality quick reference cont d Troubleshooting 6 Symptom Possible Causes Solution Front panel reports lt color gt low Indicated color toner cartridge is low Replace the indicated color toner cartridge when the print quality becomes unacceptable If you don t already have one order a new toner cartridge Front panel reports Standby WAKE UP Printer is in standby mode Press any of the front panel buttons and wait for the printer to initialize Front panel reports Printer Error An error occurred that is not user correctable Turn the printer off and back on again If the error persists call Technical Support The front panel menu exits and returns to Ready without anyone pressing the button Front panel timeout if no activity occurs in 5 minutes the front panel returns to Ready Press Menu to enter the front panel menu Print appears faded in a single color Print Custy Test Page The color tone
37. are open m Any of the user replaceable components are missing Look at the front panel for an indication of the type of error then correct the problem If the front panel message is Printer Error turn the printer off and on again If the Error indicator remains on after power up your printer requires service See If you need help on page 6 1 for telephone information 6 18 Phaser 540 Color Printer Media problems Troubleshooting 6 Frequent paper picking errors Fan the paper or transparencies before installing them in their respective trays This is especially important for transparencies because they tend to stick together Make sure that you have loaded the correct media in the tray You must load paper in the paper tray and transparencies in the transparency tray Make sure that the media is installed under the hooks at the front of the media tray Media is picked but does not advance Check the front panel If it reads Wrong media in tray check that the paper is loaded in the paper tray or transparencies are loaded in the transparency tray Frequent media jams Make sure that you use a high quality laser paper 75 105 g m 20 28 Ib paper in the media trays and 60 120 g m 16 32 lb paper with manual feed Refer to All about media on page 3 14 for more information Use only Tektronix transparencies that are listed on the supplies information sheet Tektronix does not guarantee the results o
38. ay loaded with that type If the type requested is not available the printer waits until it is available and displays a message requesting the appropriate type of media be loaded User Manual 3 17 3 Printing AutoSelect You can also choose AutoSelect from the front panel or with a utility file With AutoSelect the printer picks media from the default tray if it is filled and loaded or any tray in the printer that has media loaded When that tray is empty the printer automatically picks from another tray if it is the same type of media tray Manual Feed The printer driver and the front panel also allow you to choose the manual feed tray In the front panel the selections are Manual Feed Paper and Manual Feed Transparency In the Macintosh driver you select manual feed and media type separately If no media is loaded in the manual feed tray when manual feed is selected the printer waits 60 seconds before it picks media from a tray the default timeout is 60 seconds For more information on the front panel see Front panel on page 7 1 For detailed information on the printer driver refer to the Phaser 540 Drivers and Utilities Printing Reference Note You can change the printer s tray switching behavior by sending the appropriate utility file to the printer however media tray selections made in the driver take priority over selections made in either the front panel or by sending utility files to the printer For mor
39. be somewhat slower than this depending on network traffic image complexity color correction and memory configuration For details on the printer s paper marking speed see Specifications on page A 13 3 28 Phaser 540 Color Printer Chapter Overview Caring for Your Printer To ensure the best print quality and the most reliable printer operation follow these simple guidelines m Always use high quality laser paper and only Tektronix transparencies To maintain print quality use the troubleshooting information on the Quick Reference Card and in Chapter 6 also use the Test Print in the front panel s Help Pages menu to diagnose symptoms m Do not touch the underside or the right side of the imaging unit fingerprints may appear on your output m Keep the imaging unit s light exposure to a minimum less than 45 seconds or you may damage the unit When installing a new imaging unit keep the protective plastic sheet on until immediately before you insert it into the printer If when installing the imaging unit you also need to install other components install the imaging unit last to minimize its light exposure m When changing a toner cartridge or clearing a media jam make sure that you close the right side door quickly to avoid any light exposure to the imaging unit User Manual 4 1 4 Caring for Your Printer User replaceable components This printer is designed modularly so that i
40. can make a selection in the printer driver from the front panel or using a PostScript utility file Regardless of which method you use you can select media by choosing the location tray or manual feed or the type of media only one can be selected at a time Upper Forces the upper tray to be selected Middle Forces the middle tray to be selected Lower Forces the lower tray to be selected Paper Forces the paper tray to be selected if it is installed Transparency Forces the transparency tray to be selected if it is installed Media Tray Selects media from the media tray if the printer has only one tray Manual Feed paper Selects paper from the manual feed tray Manual Feed Selects a transparency from the manual feed tray transparency This selection only appears in the front panel if you have the optional Lower Tray Assembly installed Upper Middle and Lower selections All of the selections are available in the printer driver and front panel In addition you can also select the Upper Middle or Lower tray by using a PostScript utility file provided on the printer s utility diskettes If you make a selection by one of these three methods the printer picks media from the appropriate tray until that tray is empty When that tray is empty printing stops until the selected tray is filled Paper or Transparency If you specify a particular media type the printer picks media from any tr
41. clicks locking it in place 9008 13 User Manual 2 17 2 Getting Set Up Caution To keep your printer in good working order always use clean unused media 2 Fan the paper or transparencies but be careful not to leave fingerprints which can result in a smudged print 9014 36 3 Place paper or transparencies in the tray under the hooks 4 Load transparencies so that the notched corner is placed closest to the load level label 5 5 You can load approximately 250 sheets of paper or 100 sheets of transparency film Use the label on the inside of the tray as a reference for the proper amount of media 9008 14 2 18 Phaser 540 Color Printer Getting Set Up 2 6 If you have a single media tray Slide the paper tray completely into the slot If you have a Lower Tray Assembly Install a media tray into each of the three slots User Manual 2 19 2 Getting Set Up Connecting the printer Printer ports The printer is shipped standard with a bi directional parallel port and a SCSI port for interfacing to the optional Phaser CopyStation or an external hard disk for font storage In addition the printer can be configured with optional networking and serial ports The printer accepts print jobs from all the data ports at the same time on a first come first served basis The ports include 1 Parallel standard 2 SCSI standard The SCSI port is used only for connecting an external hard disk
42. ction XIV Transport information D O T Not regulated Section XV Regulatory information TSCA All components of these toners are listed in the Toxic Substances Control Act inventory as verified by our suppliers SARA Not reportable RCRA TCLP below hazardous waste levels set by EPA CERCLA No reportable quantity for this material California Prop 65 Not listed Section XVI Other information Original preparation date September 16 1994 R C Tektronix Incorporated P O Box 500 Chemical Documentation Mail stop 55 769 Beaverton Oregon 97077 Printer information 1 800 835 6100 MSDS information 503 627 7255 User Manual D 7 D Regulatory Information MSDS for silicone oil D 8 Section Product identification Trade name and Tektronix part number Silicone Fluid 006 7959 00 Product use Used in Tektronix Phaser 540 color printers Section Il Information on ingredients Ingredients Polydimethylsiloxane Hazardous Ingredients None This is not a hazardous material as defined by the OSHA Hazard Communication Standard Section Ill Hazards identification Potential Health Effects Eyes Direct contact may cause temporary discomfort Skin A prolonged exposure may cause slight irritation Inhalation Not an irritant to respiratory passages Ingestion Swallowing a large amount could cause discomfort Section IV First aid measures Eyes Flush immediately with water Ski
43. damage the printer Also do not print double sided Although your output may look acceptable you may shorten the life of the imaging unit User Manual 3 23 3 Printing Fonts resident typefaces Courier Courier Bold Courier Oblique Courier Bold Oblique ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique TC Bookman Light TC Bookman Light Italic TC Bookman Demi ITC Bookman Demi Italic H HH Helvetica Helvetica Bold Helvetica Oblique Helvetica Bold Oblique Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed Oblique Helvetica Condensed Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Oblique Helvetica Narrow Bold Oblique New Century Schoolbook New Century Schoolbook Bold New Century School book Italic New Century Schoolbook Bold Italic Palatino Palatino Italic Palatino Bold Palatino Bold Italic Times Roman Times Bold Times Italic Times Bold Italic ITC Zapf Chancery Medium Italic WK KEE bki A ITC Zapf Dingbats LwuBor Symbol 949 22 3 24 Phaser 540 Color Printer Printing 3 Resident typefaces PCL5 For PCL5 Printer Command Language printing HP Laserjet III emulation the printer supports Courier Times and Universe typefaces in medium bold italic medium and italic bold Downloading fonts The printer accepts PostScript Type 1 Type 3 and TrueType downloadable
44. dard Paper sizes b In the Print dialog box click the TekColor button to open the TekColor Options dialog box in which you can select TekColor color corrections select print quality Standard Enhanced Fast and select media or tray Paper Transparency Upper Middle Lower For more details on the driver refer to Phaser 540 Drivers and Utilities Printing Reference 3 6 Phaser 540 Color Printer Printing 3 Using the Phaser 540 GX driver 1 Install the Tektronix printer driver for the Macintosh if needed Refer to Installing a driver on your computer on page 2 28 for instructions 2 Select a desktop printer 3 Print from the driver using one of these methods m For QuickDraw GX applications Select the desktop printer you want to use from the Print dialog box select Print from the File menu For non QuickDraw GX applications You can print to the default desktop printer from the Print dialog box select Print from the File menu To change the default desktop printer select highlight the desktop printer you want to use then select Set Default Printer from the Printing menu Refer to the Phaser 540 Drivers and Utilities Printing Reference for more information on using the Phaser 540 GX printer driver Printing from specific applications Refer to the Phaser 540 Drivers and Utilities Printing Reference manual for some application specific information In addition you can get tips on printing from specif
45. diskettes TekColor Care envelope including the registration card Phaser 540 Quick Reference Card Supplies information sheet Power cord Optional network manual and diskettes Standard accessories box gt preppy Imaging unit Fuser Four toner cartridges black cyan magenta and yellow Paper tray Output tray Media sampler kit Phaser 540 Color Printer Getting Set Up 2 Printer box Standard accessories box 2 3 User Manual 2 Getting Set Up Optional accessories 1 Lower Tray Assembly paper tray and transparency tray 2 Phaser CopyStation 9008 63 2 4 Phaser 540 Color Printer Getting Set Up 2 Registering your printer The TekColor information envelope contains your product registration card Find the customer registration card that is appropriate for you a U S or international versions E Fill out the card and mail it By registering your printer with Tektronix you are validating the product warranty and ensuring that you will be sent information about upgrades service and accessories as it becomes available Removing the packing material 1 Remove the plastic bag from the printer 2 Remove any tape that holds the printer s doors shut Note Save all packing material in case moving or subsequent shipment is necessary User Manual 2 5 2 Getting Set Up Installing the optional Lower Tray Assembly An optional Lower Tray Assembly is available with the P
46. e version 6 0 7 7 0 or later installed 2 Insert the Macintosh Driver and Printer Utilities diskette into the disk drive When the diskette appears on the desktop it should be open showing the icons inside 3 Drag the Phaser 540 driver icon from the diskette to the closed System Folder icon on your Macintosh hard disk System 7 0 and higher users at the alert message click OK to automatically install the driver in the Extensions folder m System 6 0 7 users the driver is installed in the System Folder 4 System 6 0 7 users LaserWriter 7 1 2 software is required to use the Tektronix driver with system 6 0 7 If you need this software do the following steps a Open the Old System Items folder on the Macintosh Driver and Printer Utilities diskette b Drag the Backgrounder V1 3 and PrintMonitor V7 0 from the diskette to the closed System Folder icon on your Macintosh hard disk At the alert message click OK to automatically install these items in their proper places 5 Select Chooser from the Apple menu 6 Click the Phaser 540 printer driver icon on the left side of the Chooser A list appears with the printers you have connected to your Macintosh or printers that are available on a network If the printer driver icon does not appear Restart your Macintosh and repeat the printer driver installation procedure also check the cable connections on your computer and printer 7 Click on the Phaser 540 printer in th
47. e Gxt button until the display reads Ready User Manual 4 11 4 Caring for Your Printer What to do with the used imaging unit Once you determine that the new imaging unit takes care of whatever print quality symptom you observed dispose of the used imaging unit as normal office waste If the new imaging unit did not take care of the symptom put the original unit back into the printer and repack the new unit so that it is protected from any exposure to light and save it for future use as needed 4 12 Phaser 540 Color Printer Caring for Your Printer 4 Replacing the fuser Replace the fuser when the front panel reads Fuser replace Refer to Troubleshooting and print quality quick reference on page 6 8 for more information on diagnosing print quality symptoms Remove the used fuser 1 Turn the power off 2 Open the front door and the right side door 9008 30 User Manual 4 13 4 Caring for Your Printer 3 To unlock the fuser turn the small blue screw that is above the large knob counterclockwise about four turns until it is loose 4 Holding the blue tab on the right pull the fuser until the safety catch stops it 5 Press the blue tab on the left to release the safety catch Caution The fuser may be hot
48. e information see the Phaser 540 Drivers and Utilities Printing Reference manual 3 18 Phaser 540 Color Printer Printing 3 Image orientation Orientation refers to how the image appears on a print You specify the image orientation through your software application or printer driver 1 Portrait 2 Landscape 8344 42A User Manual 3 19 3 Printing Using manual feed Use manual feed for printing on a media other than what is installed in the media tray When the printer senses media in the manual feed tray it picks that media You can also select manual feed in the front panel when you do the front panel reads Manual Feed Paper or Manual Feed Transparency The message remains in the front panel until you feed media at the manual feed slot or make another selection This front panel setting is overridden by a driver selection If no media is loaded in the manual feed tray when manual feed is selected the printer waits 60 seconds before it picks media from a tray the default timeout is 60 seconds Caution Do not re use media that has been fed through the printer once for example after jams or if the media is ejected without being printed You may damage the printer Also do not print double sided Although your output may look acceptable you may shorten the life of the imaging unit 3 20 Phaser 540 Color Printer Printing 3 Insert the paper 1 Adjust the guides to the width of the pape
49. e list of printers on the right side of the Chooser 8 Close the Chooser by clicking its close box 9 Store the printer diskette in a safe place User Manual 2 33 2 Getting Set Up 2 34 Installing the Phaser 540 GX driver 1 10 11 Make sure that your Macintosh has QuickDraw GX installed and is running System Software version 7 5 Insert the Macintosh Driver and Printer Utilities diskette into the disk drive When the diskette appears on the desktop it should be open showing the icons inside Drag the Phaser 540 GX driver icon from the diskette to the closed System Folder icon on your Macintosh hard disk At the alert message click OK to automatically install the driver in the Extensions folder Select Chooser from the Apple menu Click the Phaser 540 GX printer driver icon on the left side of the Chooser A list appears with the printers you have connected to your Macintosh or printers that are available on a network If the printer driver icon does not appear Restart your Macintosh and repeat the printer driver installation procedure also check the cable connections on your computer and printer In the Connect via field s pop up menu select your printer s communication method The AppleTalk option is the standard network connection m The Servers option is used to select a shared desktop printer See the Phaser 540 Drivers and Utilities Printing User Reference manual for details Click on t
50. e menu Help Pages lt gt Menu Using the left arrow lt or right gt arrow buttons scroll through the selections until the following message appears Print Quality lt gt Menu Press the Menu button to access print quality selections The printer displays the following message Print Quality Standard 25 2525 OK Using the right or left arrow buttons scroll between the print quality selections until you reach the appropriate setting An asterisk next to the selection indicates the currently active setting Press the OK button to confirm your selection Return to the top level of the menu by pressing the x button until the printer displays the Ready message 3 10 Phaser 540 Color Printer Color correction Printing 3 The printer provides TekColor Dynamic Correction which consists of the following color correction modes Color correction mode Description None No correction made to colors Vivid Color Adjusts the color blue to appear less purple Produces the brightest possible colors for transparencies Display Adjusts the color to closely approximate the colors on a standard display screen SWOP Press Specification for Web Offset Publications Typically used to match U S press standards Euroscale Press Matches the Pantone Process Color System Guide Euroscale Edition Typically used to match European press standards Commercial Press U
51. ea code fax number Norway 00 47 area code fax number Spain 00 34 area code fax number Sweden 00 46 area code fax number Switzerland 00 41 area code fax number UK just enter your fax number Other countries 00 xx area code number User Manual 6 5 6 Troubleshooting Symptoms and solutions Diagnostic tools The Phaser 540 provides several tools for diagnosing and solving various types of problems from print quality to media jams These tools include the following Troubleshooting and print quality quick reference table Describes several printing problems by symptom including an example then lists the possible causes and solutions See page 6 8 Test Print Found in the Help Pages menu accessed from the front panel it helps you diagnose print quality problems For example if a user replaceable component such as toner needs to be replaced Phaser 540 Quick Reference Card Provides easy access to troubleshooting information on media jams and maintaining print quality including color examples of print quality symptoms Configuration Page Found in the Help Pages menu accessed from the front panel it provides useful information for installation and troubleshooting Refer to Appendix A for details on printing the Configuration Page 6 6 Phaser 540 Color Printer Troubleshooting 6 Maintaining print quality If you notice a problem with the quality of your prints the probable solution is rep
52. eady 4 16 Phaser 540 Color Printer Caring for Your Printer 4 Replacing the transfer kit Replace the transfer kit consisting of the transfer roller and the waste bin when the front panel reads Transfer Kit replace Refer to Troubleshooting and print quality quick reference on page 6 8 for more information on diagnosing print quality symptoms Remove the used transfer roller 1 Turn the power off 2 Open the left side door If you have an optional Lower Tray Assembly open the upper of the two left side doors 9008 23 User Manual 4 17 4 Caring for Your Printer 3 Use the blue handle to pull out the paper feeder 4 Turn the blue screws counterclockwise about four turns to unlock the cover 5 Lift the cover until it catches and stays open 9008 24 6 Hold the transfer roller by its blue handles rotate the handles toward the printer 7 Lift out the used transfer roller and dispose of it as normal office waste 9008 25 4 18 Phaser 540 Color Printer Caring for Your Printer 4 Insert the new transfer roller 1 Holding the new transfer roller by its blue handles place the roller into the paper feeder 2 Rotate the handles away from the printer to seat the roller securely 3 Close the cover and tighten the two blue screws clockwise 9008 26 User Manual 4 19 4 Caring for Your Printer Replace the waste bin L oe a FS amp With the paper feeder still out pi
53. er s name make sure that you have given it a unique name not the same as any other printer in the zone or on the network Make sure that the correct network is selected in the Network Control Panel Power indicator blinks and stops but the file does not print This is probably the result of a PostScript error Download the PostScript error handler file from the Phaser 540 utility diskettes For more information on using the PostScript error handler see the manual Phaser 540 Drivers and Utilities Printing Reference Printer will not power up to Ready This may be the result of an unterminated network connection The printer sees network activity but is unable to successfully connect User Manual 6 17 6 Troubleshooting Print job does not finish the printer times out If you are using the serial or parallel port from a PC make sure that you used the MODE command to set the PC s communication parameters For example MODE LPT1 P gt NUL MODE COM1 9600 N 8 1 P The P parameter in these commands sets the port timeout to Infinite Retry and must be part of the command If you are using Windows 3 1 make sure that the Transmission Retry value for the printer s assigned port is set to 850 For more information see PC Microsoft Windows driver on page 2 28 Error indicator is blinking The Error indicator blinks with any hard error such as the following circumstances m Media jam m Any of the printer doors
54. er To use Microsoft Windows applications with this printer install the Tektronix windows driver onto your PC 2 28 1 2 Start Windows on your PC Insert the Tektronix Windows 3 1 Printer Driver diskette into your computer s disk drive In the main window double click on the Control Panel Double click the Printers icon the Printers dialog box appears a Choose the Add button b In the List of Printers select Install Unlisted or Updated Printer c Choose the Install button Type in the name of the disk drive that the PC diskette is in for example drive B and select the OK button Select your printer from the list of printers and click OK The driver software you need is automatically installed Phaser 540 Color Printer Getting Set Up 2 7 Assign the printer to a port a Select the printer from the list of Installed Printers b Select the Set As Default Printer button if you want this printer to be the default c Select the Connect button to display the Connect dialog box d Inthe Connect dialog box set the Transmission Retry value to 850 Refer to your Windows documentation for details e Inthe Connect dialog box select a port Interface Select Parallel LPT1 or LPT2 Serial COM1 or COM2 Requires a Phaser Share card Network LPTx or COMx Requires a Phaser Share card Note For information on ordering options refer to Upgrade kits on page B 1 m If you selected a parallel port
55. ers Note You must have an optional Phaser Share card installed in the printer before using the driver The Macintosh Driver and Printer Utilities diskette includes two Macintosh printer drivers that allow you to select page sizes media type and TekColor color corrections for a Phaser 540 printer Use the Phaser 540 driver if you are using System Software 6 0 7 or 7 0 and later The Phaser 540 driver is a Tektronix modified version of Apple s LaserWriter 7 1 2 printer driver If you are using System Software 7 5 and QuickDraw GX you must disable QuickDraw GX before using this driver the Phaser 540 driver does not work with QuickDraw GX m Use the Phaser 540 GX driver if you are using QuickDraw GX and System Software 7 5 The Phaser 540 GX driver works with QuickDraw GX applications and with non QuickDraw GX applications The Phaser 540 Drivers and Utilities Printing Reference manual provides detailed driver installation procedures and complete information on using the Tektronix drivers with your printer In addition to installing a driver you may also need to install PostScript printer description files for applications such as Aldus PageMaker and QuarkXPress For details on printing from an application refer to the Phaser 540 Drivers and Utilities Printing Reference manual 2 32 Phaser 540 Color Printer Getting Set Up 2 Installing the Phaser 540 driver 1 Make sure that your Macintosh is turned on with System Softwar
56. es color correction modes and other features Most workstations with 3 5 inch disk drives provide a device driver that allows you to mount a PC floppy diskette If you don t have the means of transferring utility files to control printer features from the PC diskette you can download utilities and files from the Tektronix Bulletin Board Service BBS or request files from the Tektronix Color Printer Information Server an automatic file serving program on the Internet Refer to Chapter 6 Troubleshooting for information about accessing Tektronix Bulletin Board Service or Color Printer Information Server User Manual 3 5 3 Printing Printing from a Macintosh The Macintosh Driver and Printer Utilities diskette includes two Macintosh printer drivers that allow you to select printer features Note Printing from a Macintosh requires that an optional Phaser Share card be installed in the printer Using the Phaser 540 driver 1 Install the Tektronix printer driver for the Macintosh if needed Refer to Installing a driver on your computer on page 2 28 for instructions 2 Select the driver in the Chooser 3 To print a file use the Page Setup and Print commands from the File menu within your application a In the Page Setup dialog box select the desired paper size from the pop up menu so that the application uses the correct margins for the printer To see the choices use the pop up menu to the right of the stan
57. f non Tektronix transparencies in Tektronix printers Make sure that the media is installed under the hooks at the front of the media tray Do not overfill the media tray as indicated by the red line on the right side of the tray Never print on both sides of the media User Manual 6 19 6 Troubleshooting Problems with image size and position Off set images Check your application for correct image sizing Cut off images m Check your application for image sizing m Make sure that you are using a Phaser 540 driver and have selected the correct page size If you select the incorrect page size the image may be cut off m Make sure that the correct size media is in the media tray Image shifts or margins are incorrect Macintosh m Make sure that you have installed the Phaser 540 printer driver onto your Macintosh so that you can select the correct page sizes from the driver For details on the Phaser 540 driver refer to the manual Phaser 540 Drivers and Utilities Printing Reference m For details on how to print from a Macintosh refer to Printing from a Macintosh on page 3 6 6 20 Phaser 540 Color Printer Troubleshooting 6 Print quality problems Prints have dull faded colors Print the test print from the Help Pages in the front panel If all colors are faded the imaging unit may need to be replaced If one color is faded replace the toner cartridge Make sure that the imaging unit stays covered un
58. ge 3 Optional Phaser Share card with serial and network connectors 4 Test print button Q 1 l Parallel O O O 2 os 2 O 7S W 2 l SCSI L 9008 17 7 6 Phaser 540 Color Printer Appendix A Technical Notes Printing Help Pages The printer has several Help Pages that you can print to learn more about the printer Test Print Demonstration Page Startup Page Configuration Page Service Prints Menu Map Provides a test pattern to diagnose and correct print quality problems Provides a colorful way of learning more about the printer while demonstrating its printing quality Lists the number of pages printed installed interface ports software version numbers installed RAM memory the number of fonts and other useful information Lists general information on printer settings and how the printer is configured Provide diagnostic pages for service technicians Provides a graphical view of the front panel menus The Help Pages are discussed in the following topics User Manual A 1 A Technical Notes Printing the test print A 2 The test print provides an easy to use tool to diagnose and resolve print quality symptoms The Phaser 540 Quick Reference Card and Chapter 6 of this manual provide examples of symptoms as well as the information necessary to correct the problem When you call Tech
59. ges per minute on transparencies Black and White up to 14 pages per minute on paper 1 7 pages per minute on transparencies Plain paper Prints on common office papers 16 32 lb or 60 120 g m Workgroup efficient High capacity easy to replace components minimize user intervention required Fast throughput and automatic tray switching make the Phaser 540 an excellent central resource for large or small workgroups Network direct Bi directional parallel port Phaser Share cards provide optional network interfaces for Ethernet EtherTalk Novell NetWare and TCP IP Token Ring LocalTalk and serial User Manual 1 1 1 Introduction m Lower Tray Assembly The optional Lower Tray Assembly provides two additional media trays especially useful for automatic media selection for different media types m Phaser CopyStation The Phaser CopyStation accessory enables your printer to be used as a color copier m TekColor Dynamic Correction Tektronix exclusive color control technology makes it easy to print the colors you want The Phaser 540 has 39 resident PostScript fonts Additionally it accepts Adobe Type 1 Type 3 and TrueType downloadable fonts as well as a variety of user defined fonts For additional font storage the printer provides a SCSI Small Computer System Interface port which allows you to attach an external hard disk To order supplies such as paper transparencies color toner cartridges a fuse
60. gt The lt Locat ions gt are the various sensors throughout the paper path listed as A through E If you have an optional Lower Tray Assembly installed Jam A can occur at any of the three media trays whichever tray you selected for the current print job The following illustration shows the locations of the sensors that report a media jam A through E Jam A manual feed heme teeceone See J 9008 60 User Manual 6 25 6 Troubleshooting Jam at A 1 Open the left side door corresponding to the 1 Remove the selected media tray selectedancata tray 2 Remove the jammed media from inside the printer OR 9008 100 2 Remove the jammed media 9008 49 9008 48 Note Ifyou have an optional Lower Tray Assembly Jam A can occur at any of the three media trays whichever tray you selected for the current print job 6 26 Phaser 540 Color Printer Troubleshooting 6 Jam at B 1 Open the left side door corresponding to the selected media tray 2 Pull out the paper feeder the jammed media is visible 3 Pull the media toward the inside of the printer 9008 50 User Manual 6 27 6 Troubleshooting Jam at C 1 Open the left side door 2 Pull out the paper feeder The media is on top of the paper feeder 3 Pull the media out toward the inside of the printer 9008 52 Phaser 540 Color Printer 6 28 1 Open t
61. haser 540 allowing you to print from three trays Follow these steps to install it Warning The printer weighs about 39 kg 85 Ibs and the Lower Tray Assembly weighs about 14 kg 31 lbs Observe standard precautions for lifting heavy objects The printer is not permanently attached to the Lower Tray Assembly When you move the printer move the pieces separately moving the printer incorrectly may damage it and may cause personal injury 1 Place the Lower Tray Assembly on the table or cart you have selected for your printer 2 Place the printer on top of the Lower Tray Assembly Always keep the printer upright 3 Make sure that the left and right alignment pins fit in the holes in the base of the printer 2 6 Phaser 540 Color Printer Getting Set Up 2 I la 9008 02 User Manual 2 7 2 Getting Set Up Installing the toner cartridges 1 Open the printer s right side door to install the toner cartridges Make sure that the power is always off when installing the user replaceable components 9008 91 Note Instructions for loading each toner cartridge are the same except for the slot into which you insert each cartridge From top to bottom the order of the colors is Black Yellow Magenta Cyan 2 Remove the toner cartridge from its packaging Save all packing material in case you need to return the cartridge for repair or replacemen
62. he Phaser 540 in the list of printers on the right side of the Chooser Click the Create button to create a desktop printer An icon of the printer appears on the desktop with the same name as the printer selected in the Chooser Close the Chooser by clicking its close box Store the printer diskette in a safe place Phaser 540 Color Printer Workstation users Getting Set Up 2 The printer control PostScript files that are on the Windows 3 1 Driver and Printer Utilities diskette PC format can be used with Unix and VMS workstations These files let you set up your spooling system to select between media trays print quality modes color correction modes and other features Unix workstation users can access utility files in the following ways Mount the PC diskette on the workstation Download utility files from the Tektronix Bulletin Board Service BBS m Request utility files from the Tektronix Color Printer Information Server over the Internet Most workstations with 3 5 inch disk drives provide a device driver that allows you to mount a PC floppy diskette Refer to the Phaser 540 Drivers and Utilities Printing Reference manual for information on mounting PC diskettes Refer to the Chapter 6 in this manual for information on accessing Tektronix Bulletin Board Service or Color Printer Information Server User Manual 2 35 2 Getting Set Up What next When you have set up all the hardware and connections tur
63. he available selections During normal printer operation button 3 has the following effect m Cancel Cancels a print job or selection When you enter the front panel menu button 3 has the following effect m gt Scrolls forward through the available selections Button 4 is labeled Menu during normal operation and allows you to enter the menu After entering the front panel menu Button 4 changes meaning as you select sub menus Menu Accesses to sub menus m Print Executes a print command m OK Accepts the selected value m Reset Resets the count for a user replaceable component oo go ca x 3 1 2 3 4 9008 29 7 2 Phaser 540 Color Printer Two line display Front and Rear Panels The two lines of the display have the following functions Line 1 m Displays status messages such as Ready and Printing m Displays operation errors and warnings such as lt color gt low m Displays the names of menus and parameters you can set Line 2 E Displays button labels such as lt 4or previous and f r next for moving through selections in a given menu Menu for access to a menu of selections and Printand OK to make selections E gt Ready aN gt H g 9008 43 For a roadmap to the front panel menu selections turn to Front panel menu map on page 7 5 User Manual 7 3 7 7 Front and Rear Panels Protected mode for the front panel menu
64. he front door and the right side door to access the fuser OR Z sone sa 2 Turn the small blue knob counterclockwise to unlock the fuser pull the fuser out until it stops 3 Turn the fuser s large blue knob clockwise to release the jammed media 4 Remove the jammed media from the fuser 9008 54 Troubleshooting 6 Jam at D 1 Open the front door to access the fuser 1 Open the front door and the right side door to 2 Pull open the access door above the plastic access thefts output tray The media is visible 2 Turn the fuser s large blue knob counterclockwise to release the jammed media 3 On the fuser turn the large blue knob counterclockwise 3 Remove the jammed media from the right side of the printer 4 Remove the media from inside the access door OR 9008 55 9008 56 Caution If the fuser knob will not turn do not force it or you may damage the fuser Instead follow these steps m Unlock the fuser by turning the small blue knob counterclockwise Pull the fuser out The media will probably tear a Turn the fuser s large blue knob clockwise to release the jammed media Remove the jammed media from the fuser and the printer User Manual 6 29 6 Troubleshooting Jam at E Remove the jammed media from the output tray 9008 57 Jam at Manual Feed Pull open the access door above the plastic output tray and remove the media
65. ht arrow pbuttons until the following message appears Configuration Page lt gt Print 4 Press the Printbutton to print a configuration page 5 Return to the top level of the menu by pressing the amp xit button until the printer displays the Ready message m Send the PostScript language file to the printer See the Phaser Share User Manual or the Phaser 540 Drivers and Utilities Printing Reference for more information on the configuration page A 6 Phaser 540 Color Printer Technical Notes A Printing the front panel menu map The front panel menu map provides a convenient navigation aid for quickly determining the location of menu items The menu map can be printed from the front panel it is also available in Chapter 7 1 While the Ready message is displayed press the Menu button The printer displays the first item in the menu Help Pages lt gt Menu 2 Press the Menu button to enter the Help Pages menu The following message appears Test Print lt gt Print 3 Press the left arrow button lt until the display reads Menu Map lt gt Print 4 Press the Printbutton to print the menu map page 5 Return to the top level of the menu by pressing the Ex button until the printer displays the Ready message User Manual A 7 A Technical Notes Energy Star mode When the printer is idle for the time set in the Energy Star front panel menu 1 hour default it cools d
66. ic applications such as QuarkXPress and PageMaker by contacting HAL or EuroHAL the Tektronix automated information systems HAL and EuroHAL fax you information immediately on applications and other topics To receive a HAL FAX catalog call toll free in the United States 1 800 835 6100 or dial direct 503 682 7450 For a EuroHAL catalog and for complete information on both HAL and EuroHAL see Using the automated fax systems on page 6 3 User Manual 3 7 3 Printing Selecting print features This printer provides three print quality modes as well as TekColor color corrections that you can select to customize your prints There are three ways to select print features Note Through the printer driver Print selections made using the Tektronix printer driver override the settings on the printer s front panel Refer to the Phaser 540 Drivers and Utilities Printing Reference From the printer s front panel Settings you make on the front panel are only used when printing from a non Tektronix driver Refer to the instructions included in this chapter Sending a PostScript utility file to the printer Printer settings downloaded to the printer s front panel are only used when printing from a non Tektronix driver Refer to the Phaser 540 Drivers and Utilities Printing Reference For network setup protection the front panel access to setup parameters may be limited Refer to Protected mode for the front panel menu
67. ic language selection Refer to the Phaser 540 Drivers and Utilities Printing Reference for instructions If automatic language selection is enabled you can send PostScript HP GL and PCLS5 files to the printer and the printer automatically detects the type of file and prints it You can change the default language so that the next time you turn on the printer it is set to receive PostScript HP GL or PCL5 data on a specific port The printer has default values for the HP GL parameters such as pen color and pen width However you can change these values Refer to the Phaser 540 Drivers and Utilities Printing Reference for instructions 3 26 Phaser 540 Color Printer Printing hints Printing 3 Application hints For information about using specific software applications with your printer contact Tektronix HAL or EuroHAL information systems In the U S call 1 800 835 6100 or 503 682 7450 for EuroHAL telephone numbers refer to If you need help on page 6 1 For a complete listing of available topics request a catalog For instructions on using the HAL and EuroHAL systems refer to Using the automated fax systems on page 6 3 Tektronix supplies and drivers Always use Tektronix supplies to ensure the highest quality prints and printer performance Tektronix print drivers provide the best access to printer features See Chapter 5 for order information Getting the largest printed picture To get the largest prin
68. ing Reference for details on using the utility file When the printer is ready for operation When the power up sequence is complete the green indicator is on steady not blinking the red indicator is out and the front panel message reads Ready User Manual 2 25 2 Getting Set Up Selecting a language for the front panel Messages that appear in the front panel window are in English To change the language to French German Spanish Italian or Japanese follow these steps 1 When the printer is on and the Ready message appears press the Menu button You see this message Help Pages lt gt Menu Pressing the left arrow button lt scrolls backward through the selections pressing the right arrow button pscrolls forward through the selections and Menu enters the currently displayed menu Using the left lt or right arrow buttons scroll through the selections until you see this message Language lt gt Menu Press the Menu button to enter the language selection menu You see this message Language English lt gt OK where the asterisk indicates the currently selected language Press the right arrow button until the display shows the language you want from these selections Language English Language Espanol Language Francgais Language Deutch Language Italiano Language Japanese Press OK to select the language Press the Exi button until Ready i
69. ist of supported printers in your DOS application for support of a Phaser 540 printer If the list does not include this printer check to see if other Tektronix Phaser series printers are listed and choose one of those Otherwise use a generic color PostScript driver Refer to the Phaser 540 Drivers and Utilities Printing Reference for more information Note Generic PostScript printer drivers do not have information about this particular printer for example its page sizes or its image area size Using a standard Letter or A4 paper size selection should produce acceptable results 2 30 Phaser 540 Color Printer Getting Set Up 2 Setting up the parallel port If you are using the printer s parallel port disable timeouts on your computer s parallel port to ensure that large files will print even if data transmission is slow Use the DOS MODE command to disable timeouts on your computer s parallel port 1 Type the following command at the DOS prompt if LPT1 is not available use LPT2 MODE LPT1 P gt NUL See your DOS documentation for details on the MODE command 2 You can add the MODE command to your AUTOEXEC BAT file so that it takes effect every time you turn on your computer Refer to your PC user documentation Setting up optional interface ports For instructions on setting up any of the optional interface ports refer to the Phaser Share User Manual User Manual 2 31 2 Getting Set Up Macintosh driv
70. l interface 4676FP4 Option P4 Adds Token Ring interface includes support for Novell NetWare and TokenTalk Phaser CopyStation accessory The Phaser CopyStation accessory adds easy to use walk up color copying capability to the Phaser 540 Color Printer The CopyStation s front panel controls let you specify the number of copies and select among color gray scale and black and white copying modes You can choose to make copies reduced to 25 or enlarged to 200 of the original s size and you can adjust copies for color balance and lightness Note To order a Phaser CopyStation use Tektronix order number 4540 For instructions on connecting a Phaser CopyStation to your printer or printer network and for operating instructions refer to the Phaser CopyStation User Manual User Manual B 3 B Expanding Your Printing System Phaser Print PhaserSym For printing in Unix and VMS environments Tektronix offers Phaser Print Phaser Print provides fast raster screen copy printing to Tektronix color printers Phaser Print also provides a graphical user interface for push button control of Tektronix printer features Phaser Print works with the workstation s native spooling system to print PostScript files and raster files in these formats Sun Raster Format SRF xwd and SGI RGB Note To order Phaser Print use Tektronix order number 4690F20 For printing in VMS environments Tektronix offers PhaserSym PhaserSym is a VMS p
71. lacing one of the consumable components toner cartridges imaging unit fuser or transfer kit or cleaning the corona wire To help you diagnose the problem print the test print from the front panel 1 Press the Menu button The display reads Help Pages lt gt Menu 2 Press the Menu button The display reads Test Print lt gt Print 3 Press the Printbutton The printer prints the diagnostic test print Use it to diagnose and correct any problems you might be having with print quality If you need to call Technical Support always print the test print first because it contains useful diagnostic information 4 Press the Exit button until the front panel reads Ready 5 Refer to the table Troubleshooting and print quality quick reference on page 6 8 for examples of symptoms probable causes and solutions The Phaser 540 Quick Reference Card contains color examples of some of the most common print artifacts to help diagnose and correct print quality problems User Manual 6 7 6 Troubleshooting Troubleshooting and print quality quick reference Symptom Possible Causes Solution Power indicator is blinking The printer is receiving processing or printing a job Wait for the job to be completed or cancel the job You have entered the menu in the front panel Exit the menu Power indicator is off The printer is not ready is disabled or has detected an error Read
72. mental resources protects the well being of our employees customers shareholders and the communities we are a part of worldwide Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws regulations and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate Tektronix Incorporated is complying with government regulations by providing Material Safety Data Sheets for this product Color Printing and Imaging Division Tektronix Incorporated D 4 Phaser 540 Color Printer MSDS for toner Regulatory Information D Section Product identification Trade name and Tektronix part number Black Toner Cartridge 016 1319 00 Cyan Toner Cartridge 016 1320 00 Magenta Toner Cartridge 016 1321 00 Yellow Toner Cartridge 016 1322 00 Product use Used in the Phaser 540 color printers Section II Information on ingredients Ingredients Toners are a proprietary blend of pigments and resins Section Ill Hazards identification Potential Health Effects Eyes Contact unlikely If any particles get into the eye flush thoroughly with water Skin Not expected to be an irritant Inhalation Minimum irritation expected as with any non toxic dust Ingestion Not considered a route of exposure See Section XI Section IV First aid measures None indicated These toners are encapsulated pigme
73. ments State Average power Continuous printing 208 W Idle 130 W Energy Star 23 W or under Dimensions of standard unit without Lower Tray Assembly Height 454 mm 18 in Depth 492 mm 19 5 in Width 489 mm 19 in 712 mm 27 4 in with the output tray Dimensions with Lower Tray Assembly Height 666 mm 26 2 in Depth 492 mm 19 5 in Width 489 mm 19 in 712 mm 27 4 in with the output tray Weight of standard unit with all consumables without Lower Tray Assembly 53 3 kg 117 lbs Weight of Lower Tray Assembly 13 98 kg 30 8 lbs A 14 Phaser 540 Color Printer Printing speed Technical Notes A The speeds and rates listed in the following table represent the time it takes the printer to produce a print 1st print and the rate at which the printer produces multiple prints Continuous throughput rate The continuous throughput rate is sometimes referred to as the printer s paper marking speed the time it takes the printer to put the colored toner on the paper once it has received the processed image 300 dpi Paper 600 dpi Paper Transparency mode Continuous Continuous Continuous 1st print throughput rate 1st print throughput rate 1st print throughput rate Monochrome 20 seconds 14 pages 40 seconds 7 pages 70 seconds 1 7 pages per minute per minute per minute 2 color 25 seconds 7 pages 50 seconds 3 5 pages 82 seconds 1 5 pages per minute per minute per minu
74. mission of Tektronix Inc This instrument in whole or in part may be protected by one or more U S or foreign patents or patent applications Information provided upon request from Tektronix Inc P O Box 1000 Wilsonville Oregon 97070 1000 If acquired subject to FAR or DFARS the following shall apply Unpublished rights reserved under the copyright laws of the United States m Restricted Rights Legend Use duplication or disclosures by the U S government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or in subparagraph c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 as applicable Tektronix Inc P O Box 1000 Wilsonville Oregon 97070 1000 Tektronix is a registered trademark of Tektronix Inc TekColor is a trademark of Tektronix Inc Phaser is a trademark of Tektronix Inc for color printers and related products Adobe PostScript and IntelliSellect are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Adobe Brilliant Screens technology is a trademark of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions Times Helvetica and Palatino are trademarks of Linotype Hell AG and or its subsidiaries PCL is a registered trademark of Hewlett Packard Corporation
75. mory Phaser 540 Color Printer Expanding Your Printing System B Connecting one disk Make sure that the computer printer and external disk are turned off before you connect or disconnect a SCSI cable 1 Phaser 540 printer with a built in SCSI terminator 2 SCSI port 3 External disk SCSI port 4 Terminator not required if the disk has a built in terminator or if you have a Phaser CopyStation connected at the other end of the chain Each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number Note You must turn on the disk s before you turn on the printer Wait at least one minute after turning on the disk s before turning on the printer 9008 65 User Manual B 7 B Expanding Your Printing System Connecting multiple disks Make sure that the computer printer and external disks are turned off before you connect or disconnect a SCSI cable Phaser 540 printer with a built in SCSI terminator SCSI port External disks SP NY gt Terminator not required if the end disk has a built in terminator or if you have a Phaser CopyStation connected at the other end of the chain The middle disk must not have an internal terminator Each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number Note You must turn on the disk s before you turn on the printer Wait at lea
76. mputer 2 31 ports printer Ethernet 2 23 parallel 2 22 A 10 speed 3 27 PostScript 3 26 fonts 3 24 utility files 3 17 power indicator 2 25 6 8 6 17 power connecting 2 24 power up 2 25 Premium print quality mode 3 9 print area 3 15 Printbutton 7 2 print features selecting 3 8 print quality 4 1 maintaining 6 6 print quality modes 3 9 problems 6 21 symptoms 4 3 printer cart 5 2 languages 3 26 service 6 1 weight 2 6 A 14 C 3 printer components 4 3 User Manual Index 5 printing configuration page A 6 from a Macintosh 3 6 from a PC DOS 3 3 from a PC Windows 3 2 from a workstation 3 4 from specific applications 3 7 front panel menu map A 2 A 7 Help Pages A 1 hints 3 27 menu map A 7 on a network 3 11 platform 3 1 spooling system 3 5 startup page A 4 test print A 2 time 3 28 timeout 6 18 print quality modes 3 10 problems and solutions 6 6 protected mode front panel 7 4 R rear panel 7 6 registering your printer 2 5 registration page 2 25 repacking C 1 Lower Tray Assembly C 3 shipping box C 4 replaceable components average life 4 3 replacing filter 4 9 fuser 4 13 imaging unit 4 6 toner cartridges 4 4 transfer kit 4 17 Index 6 Phaser 540 Color Printer user replaceable components 4 3 waste bin 4 20 Resetbutton 7 2 resetting the copy count 4 11 4 16 4 21 4 26 resident fonts 3 24 RGB color sampler chart 3 13 right arrow button 7 2 S SCSI 1 2 2 20 connections 2 23 connector 7 6
77. n Wipe off and wash with soap and water Inhalation Not a likely route of exposure Oral No first aid should be needed Section V Fire fighting measures Flammable Properties Flammable limits not determined Flash point 570 F minimum open cup Fire amp explosion hazards No unusual hazards known Phaser 540 Color Printer Regulatory Information D Section VI Accidental release measures Spill Or Leak Wipe with absorbent material and dispose in accordance with Federal State and Local regulations Section VII Handling and storage Handling No special requirements Storage No special requirements Section VIII Exposure control personal protection Exposure Guidelines None established Engineering Controls None needed when used as intended in Tektronix printers Eye Protection None needed Skin Protection None should be needed Respiratory Protection None needed Section IX Physical and chemical properties Appearance Colorless liquid Odor Slight Solubility Not water soluble Specific Gravity 0 97 Section X Stability and reactivity Stability Stable Traces of formaldehyde may form if heated in air above 300 F 149 C Levels generated in the printer are not considered hazardous Incompatibility With Other Materials Oxidizing compounds can cause a reaction Hazardous Polymerization Will not occur Section XI Toxicological information Eye Irritation May cause
78. n use the Print Window command to send a file to the printer without using an application If the communication link between your computer and the printer is working the printer produces a directory listing of the active window on the desktop User Manual 6 15 6 Troubleshooting m If you have a PC Type this DOS command echo gt port echo showpage Ctrl D gt port Where CTRL D indicates pressing the D key while holding down the CTRL key Substitute the name of the printer port for example COM1 COM2 LPT1 LPT2 for the variable port in this command For example if you are testing a parallel connection on LPT1 type echo gt Ipt1 echo showpage Ctrl D gt Ipt1 If the communication link between your computer and the printer is working the printer ejects a blank page If this occurs but you cannot print from your application or through Windows make sure that the appropriate driver is installed and that you have selected the printer correctly 6 16 Phaser 540 Color Printer Troubleshooting 6 Printer doesn t appear in the Chooser Macintosh Make sure that the printer is turned on and the cables are correctly attached Check the termination refer to the documentation for your network adapter or connector for information on termination Make sure that you have the correct zone selected in the Chooser before looking for the printer s name in the list of printers If you have changed the print
79. nce Benefit memory Standard 20 Mbytes Fast and Standard print modes Add one 16 Mbyte SIMM 36 Mbytes Doubles the size of the frame buffers to reduce the time required to render images Minimum requirement for Enhanced mode printing Add two 16 Mbyte SIMMs 52 Mbytes Increases the size of caches buffers and max virtual memory to reduce the amount of time required to transfer large images and to process multiple jobs The total amount of memory installed in the printer is reported on the startup page and on the configuration page In general more memory improves throughput provides more storage for downloadable fonts and allows printing of the most complex images Additional memory can also reduce offload time by increasing the size of input buffers for the I O ports Adding a 16 Mbyte SIMM to a Phaser 540 provides the following specific benefits Larger I O buffers increases from 256 Kbytes to 1 Mbyte Improved imaging performance Improved network performance Additional Virtual Memory Phaser 540 Color Printer Expanding Your Printing System B Phaser Share cards Tektronix Phaser Share cards offer high performance network connectivity for your color printer Order number Description 4676FP1 Option P1 Adds Ethernet interface includes support for Novell NetWare and EtherTalk 4676FP2 Option P2 Adds TCP IP to Opt P1 Ethernet or Opt P4 Token Ring 4676FP3 Option P3 Adds LocalTalk seria
80. nch the waste bin s handle press the safety catch to release it and remove the waste bin Place the used waste bin in the plastic bag provided in the kit close the plastic bag securely and dispose of it as normal office waste 9008 27 Insert the new waste bin Slide the paper feeder back into the printer Close the left side door Turn the power on 9008 28 4 20 Phaser 540 Color Printer Caring for Your Printer 4 Reset the copy count To reset the copy count for the transfer kit complete these steps Ready E gt Menu x Exit 9008 20 1 Press the Menu button to enter the front panel menu You will see this message in the display Help Pages lt gt Menu 2 Press the right arrow button puntil the display reads System Counts lt gt Menu 3 Press the Menu button to enter the System Counts menu 4 Press the right arrow button puntil the display reads Transfer kit lt gt Menu 5 Press the Menu button then press the Resetbutton 6 Press the Exit button until the display reads Ready User Manual 4 21 4 Caring for Your Printer Cleaning the corona wire When your prints show vertical light streaks that are wavy and appear in all colors the corona wire needs to be cleaned If cleaning doesn t take care of the problem the corona wire may be worn out and need to be replaced Separate replacement
81. nd 5 2 HP 9000 700 800 HPUX 9 X IBM RS 6000 AIX 3 2 DECstation Ultrix 4 X DEC Alpha AXP OSF 1 1 3 Note Tektronix offers a similar solution for DEC OpenVMS VAX and DEC OpenVMS AXP Phaser Print works with the workstation s native spooling system to print PostScript files and raster files in these formats Sun Raster Format SRF xwd and SGI RGB If you ordered the TCP IP Ethernet or Token Ring option for your printer you received a demonstration copy of Phaser Print on a compact disk CD If you did not receive a demonstration CD but would like one or if you would like to purchase a licensed version of Phaser Print contact your dealer local Tektronix office or in the United States or Canada call 1 800 835 6100 For VMS environments Tektronix also offers PhaserSym a VMS print symbiont Refer to Appendix B for ordering information 3 4 Phaser 540 Color Printer Printing 3 For information on printing from workstations and setting up spooling systems you can contact HAL the Tektronix automated fax system by calling direct 503 682 7450 or in the United States or Canada by calling toll free 1 800 835 6100 Refer to Using the automated fax systems on page 6 3 for details on using the HAL system The printer control PostScript files that are on the printer diskettes PC format can be used for Unix workstations These files let you set up your spooling system to select between media trays print quality mod
82. ned on the power and installed the software on your computer you are ready to print Chapter 3 Printing contains useful information on basic printing features such as color correction fonts and printing hints For detailed information on printing options refer to the Phaser 540 Drivers and Utilities Printing Reference To install a hard disk for font storage turn to Adding a hard disk for font storage on page B 5 To disable the startup page refer to Enabling and disabling the startup page on page A 5 2 36 Phaser 540 Color Printer Chapter Printing Which platform You can print to your printer from any of these platforms providing the printer has the appropriate interface port Refer to Printer ports on page 2 20 for more information m PC in Windows and in DOS m Unix and VMS Workstations m Macintosh To print from a Macintosh or a PC running Windows you should have first installed the Tektronix driver for your computer as described in Chapter 2 For information on using the drivers refer to the Phaser 540 Drivers and Utilities Printing Reference Note Ifyou are using DOS on a PC you must first set up the driver in your application software Use the following instructions to set up printing from your platform User Manual 3 1 3 Printing Printing from a PC Windows Note Printing from a PC through an interface port other than the parallel port requires that an optional Pha
83. nical Support always print the test print first it contains useful diagnostic information 1 While the Ready message is displayed press the Menu button The printer displays the first item in the menu Help Pages lt gt Menu 2 Press the Menu button to enter the Help Pages menu The following message appears Test Print lt gt Print Press the Printbutton to print the test print 4 Return to the top level of the menu by pressing the Ex button until the printer displays the Ready message Phaser 540 Color Printer Technical Notes Printing the demonstration page You can print a demonstration page anytime you want to examine the printing quality of the printer The demonstration page prints in the currently selected print mode 1 When the printer is on and the Ready message appears press the Menu button The printer displays the first item in the menu Help Pages lt gt Menu Press the Menu button to access the Help Pages The following message appears Test Print lt gt Print Press the left arrow lt or right arrow pbuttons until the following message appears Demonstration Page lt gt Print Press the Printbutton to print the demonstration pages Return to the top level of the menu by pressing the Exi button until the printer displays the Ready message User Manual A A 3 A Technical Notes Printing the startup page A 4 By default printing of
84. nit 1 Turn the two small blue knobs clockwise to align the triangles 2 Remove the protective plastic sheet 9008 38 3 Insert the new imaging unit into the printer holding it by the blue handles 4 Release the left handle and slide the unit in until it stops Turn the large blue knob clockwise to insert the imaging unit completely and to lock it 6 When properly installed the lock icon aligns with the black triangle 7 Close the front door and turn the power on 4 10 Phaser 540 Color Printer Caring for Your Printer 4 Reset the copy count To reset the copy count for the imaging unit and the corona wire which is included with the new imaging unit complete these steps Ready E gt Menu x g Ext a a 1 Press the Menu button to enter the front panel menu You will see this message in the display 9008 20 Help Pages lt gt Menu 2 Press the right arrow button puntil the display reads System Counts lt gt Menu 3 Press the Menu button to enter the System Counts menu 4 Press the right arrow button puntil the display reads Imaging Unit lt gt Menu 5 Press the Menu button then press the Resetbutton 6 Press the right arrow button puntil the display reads Corona Wire lt gt Menu Press the Menu button then press the Resetbutton 8 Press th
85. nt m The printer s default print quality mode is now Fast saving nearly 40 seconds in the time to first print when Fast mode is selected from the computer driver m The Phaser 540 Plus delivers approximately a 20 time savings for Phaser Copystation prints when the printer is configured with 52 Mbytes of memory This reduction applies to first print multiple copies always occur at full printer speed Phaser 540 Plus Color Printer Print quality Phaser 540 Plus Color Printer The Phaser 540 Plus incorporates a new print quality mode for presentations and improved Copystation color matching Print quality modes m Presentation mode has been added it is suitable for creating presentation materials such as overhead transparencies or presentation handouts with a color sweep in the background This mode uses a custom halftone that improves color uniformity for shaded area fills The printer s other three modes are Fast Standard and Enhanced Fast is now the printer s default print quality mode the default mode can be changed from the printer s front panel These changes affect references in Chapter 3 and Chapter 7 of the Phaser 540 User Manual Improved Copystation profile The Phaser 540 Plus incorporates a new Copystation profile that provides brighter color and a broader color adjustment range User Manual Addendum 5 Phaser 540 Plus Color Printer Troubleshooting tools The Test Print and Service
86. nts and should not cause health hazards when used as intended Section V Fire fighting measures Flammable Properties Flash point Not determined Fire amp explosion hazards These toners will burn No unusual hazards are expected User Manual D 5 D Regulatory Information D 6 Section VI Accidental release measures Spill Or Leak Not applicable Section VII Handling and storage Handling None Storage Avoid high temperatures Section VIII Exposure control personal protection Exposure Guidelines No special protection indicated when used as intended TLV PEL None established Section IX Physical and chemical properties Appearance Black blue red or yellow powders Odor None Solubility Not water soluble Section X Stability and reactivity Stability Stable Incompatibility With Other Materials None Hazardous Polymerization Will not occur Section XI Toxicological information Toxicity Non toxic orally Carcinogenicity Not listed by IARC NTP or OSHA Mutagenicity Toners have been examined in bacterial assays using six different strains All toners were found to be not mutagenic Section XII Ecological information No known impact Phaser 540 Color Printer Regulatory Information D Section XIII Disposal considerations These products are not a hazardous waste as specified in 40CFR 261 Dispose in accordance with all Federal State and Local regulations Se
87. obably need to replace the imaging unit which includes a new corona wire Prints are missing fine line The imaging unit is worn out Replace the imaging unit detail Dark and uneven vertical The imaging unit is worn out Replace the imaging unit streaks appear in all colors most easily visible in yellow Dark color spots and streaks The imaging unit is worn out This Replace the imaging unit appear in all colors symptom occurs more frequently in the winter or in a dry climate User Manual 6 11 6 Troubleshooting Troubleshooting and print quality quick reference cont d Symptom Possible Causes Solution A single wide light horizontal The imaging unit was exposed too Wait overnight and print the test print If band appears in one placeon long to light print quality hasn t changed replace the the page or the entire image imaging unit is faded Large light spot s appears Fingerprint s someone has touched Artifact s fades after several prints randomly in the print the underside of the imaging unit g z On the test print each color The cleaning blade inside the imaging Replace the imaging unit bleeds into the color band unit is not cleaning an internal belt below it the most visible is magenta in the yellow band 6 12 Phaser 540 Color Printer Troubleshooting and print quality quick reference cont d
88. of the corona wire should not be required often since each new imaging unit includes a new corona wire already installed and the average life of these two components is similar 1 Turn the power off 2 Open the front door 9008 35 4 22 Phaser 540 Color Printer Caring for Your Printer 4 3 Pinch the handle of the corona wire to remove it 9008 70 User Manual 4 23 4 Caring for Your Printer 5 Insert the cleaning tool on the underside of the corona wire housing as shown 6 Wipe the corona wire with a back and forth motion 9008 71 4 24 Phaser 540 Color Printer Caring for Your Printer 4 7 Replace the cleaning tool inside the printer 9008 90 9 Close the front door and turn the power on User Manual 4 25 4 Caring for Your Printer Reset the copy count If you replace the corona wire reset its copy count by completing these steps Ready E gt Menu x go g Exit 9008 20 1 Press the Menu button to enter the front panel menu You will see this message in the display Help Pages lt gt Menu 2 Press the right arrow button puntil the display reads System Counts lt gt Menu 3 Press
89. on page 7 4 for details 3 8 Phaser 540 Color Printer Printing 3 Print quality modes Standard The default setting at 600 x 600 dpi bi level This is the best general purpose mode for full color printing This selection produces about 1 8 pages per minute depending on the size and complexity of the image You can get faster throughput with more memory loaded Enhanced This mode produces the highest quality color prints at 600 x 600 dpi continuous tone It provides more detail and clarity in scanned images and prints about 1 8 pages per minute This print quality mode requires an additional 16 Mbytes of RAM be installed for a total of 36 Mbytes Fast This mode produces the fastest output at 300 x 300 dpi continuous tone 3 5 pages per minute When printing raster image data photographic quality or continuous tone this mode provides excellent output with finer color gradation than Standard mode Note Ifyou select Enhanced mode but do not have the required 36 Mbytes of memory installed 1 SIMM the output matches Standard mode You must have the additional memory installed to achieve the Enhanced mode output quality User Manual 3 9 3 Printing Selecting print quality modes from the front panel Use the following steps to change the print quality mode through the printer s front panel menu 1 When the printer is on and the Ready message appears press the Menu button The printer displays the first selection in th
90. ons scroll through the selections until the following message appears TekColor Correction lt gt Menu Press the Menu button to access color correction selections The printer displays the following message TekColor Correction Vivid Color g aes OOK Using the right or left arrow buttons scroll through the color correction selections An asterisk next to the selection indicates the currently active setting Press the OK button to confirm your selection Return to the top level of the menu by pressing the xi button until the printer displays the Ready message For a complete list of the front panel settings see Chapter 7 For more detailed information on color correction refer to the Phaser 540 Drivers and Utilities Printing Reference 3 12 Phaser 540 Color Printer Printing 3 Using color sampler charts The Phaser 540 diskettes contain color sampler charts for the following color methods CMYK Cyan magenta yellow and black RGB Red green and blue HSB Hue saturation and brightness PANTONE Colors The charts consist of colored rectangles and coordinate values Print the appropriate chart for your application and use the coordinate values to select colors within an application For example your printer can produce PANTONE approved process color simulations Use the PANTONE Color sampler chart to select the process color values within software applications that support PANTONE Colors If
91. or for connecting the Phaser CopyStation Refer to Adding a hard disk for font storage on page B 5 for more information on the SCSI port 3 Phaser Share card optional Phaser Share Ethernet card supports Novell NetWare EtherTalk and TCP IP protocols Phaser Share Token Ring card supports Novell NetWare TCP IP and TokenTalk protocols m Phaser Share LocalTalk serial card Note Make all printer port connections before you turn on the printer 2 20 Phaser 540 Color Printer Getting Set Up 2 The Phaser Share User Manual contains all the information necessary for configuring and using the optional connections G 1 H Parallel O 7 ae 2a 5 2 a oe zg 2 Ep g as 8 ge Boos g S2oox i R eS i Q 4 8 z amp Q WY O 2 A SCSI O Note See Supplies and accessories on page 5 2 about ordering cables for connecting the printer 9008 89 User Manual 2 21 2 Getting Set Up Parallel connection The printer supports a standard uni directional parallel port The parallel port can also be set for bi directional communications Refer to Phaser 540 Drivers and Utilities Printing Reference for instructions on changing parallel communications For information on cables and adapters see Supplies and accessories on page 5 2 Note Make all printer port connections before you turn on the printer 1 Connect a pa
92. or Printer media selection 3 17 media trays Lower Tray Assembly 3 17 selecting 3 17 using three trays 3 17 media about 3 14 memory adding B 2 Menu button 7 2 menu map 7 5 printing A 2 A 7 Microsoft Windows 2 28 MODE command 2 31 Monochrome 3 11 moving the printer C 1 N network connectors 7 6 Phaser Share connection 2 23 ports 2 20 networking 2 20 B 3 Novell NetWare 2 20 O OK button 7 2 options networking B 3 ordering supplies 1 2 5 2 ordering upgrade kits B 1 orientation landscape 3 19 paper 3 19 portrait 3 19 P packing material removing 2 5 PANTONE Colors 3 13 paper 1 1 handling 3 14 jams 6 26 6 30 loading 2 18 ordering 5 2 picking errors 6 19 selecting 3 17 paper sizes 3 15 A Letter 3 15 3 16 A4 3 15 3 16 parallel port 2 20 A 10 connecting 2 22 connector 7 6 parallel port see LPT port PC installing a driver 2 28 setting up ports 2 30 PC DOS setting up ports 2 30 PC Windows printing from 3 2 PCL5 3 25 3 26 Phaser 540 drivers 2 32 printing 3 6 SCSI disk initialization B 6 to download fonts 3 25 using 3 6 Windows driver 2 28 Phaser 540 GX driver 2 32 printing 3 7 using 3 7 Phaser 540 Quick Reference Card 6 6 Phaser CopyStation 2 20 B 3 Phaser Print 3 4 B 4 Phaser Share 3 2 3 6 cards 2 20 7 6 B 3 connections 2 23 Phaser Share networking 2 20 PhaserSym 3 4 B 4 portrait orientation 3 19 ports 2 20 parallel A 10 selecting 3 3 setting up 2 30 ports co
93. or files to the following address color_printer_info TEKTRONIX TEK COM To receive the list of information available on the server type the following at the Subject prompt send index To examine the full index for any library type send index from library name To request a single file from a directory type send filename from library name To determine file size type send list of filename from library name 6 2 Phaser 540 Color Printer Troubleshooting 6 Using the automated fax systems As an alternative to the Customer Support Hotline and to provide up to date information quickly Tektronix has set up HAL Highly Automated Library and EuroHAL two interactive automated fax systems These automated fax systems provide Macintosh PC and workstation users with the latest technical hints and tips like color adjustments solutions to common technical problems and application notes for software problems such as CorelDRAW and QuarkXpress You may call HAL or EuroHAL from anywhere in the world The fax systems are available 24 hours a day seven days a week Use HAL to order a catalog or individual documents in the U S A and Canada If you have a fax machine and a touch tone voice telephone you can order a HAL catalog listing all of the information offered by HAL by calling 503 682 7450 direct or in the U S and Canada call 1 800 835 6100 1 Before you call write down the area code and telephone number for
94. own completely When the printer exits the Energy Star cool down mode it is ready to print in about 5 minutes Refer to the menu map in Chapter 7 to locate the Energy Star Timeout setting in the front panel submenu Refer to Changing the Energy Star timeout on page A 9 for directions on changing the Energy Star timeout value A 8 Phaser 540 Color Printer Technical Notes A Changing the Energy Star timeout The default value for the Energy Star timeout is 1 hour You can change the default timeout value when you want the printer to more quickly reach the Energy Star energy saving standby mode 1 When the printer is on and the Ready message appears press the Menu button The printer displays the first selection in the menu Help Pages lt gt Menu 2 Using the left lt or right gt arrow buttons scroll through the selections until the following message appears Printer Defaults lt gt Menu 3 Press the Menu button to access printer default selections The printer displays the following message Default Tray lt gt Menu 4 Using the left or right arrow buttons scroll through the selections until the following message appears Energy Star Timeout lt gt Menu 5 Press the Menu button to access Energy Star selections The printer displays the following message Timeout 1 hrs lt gt OK 6 Using the left or right arrow buttons scroll through the selections until the
95. printer weighs about 39 kg 85 lbs and the Lower Tray Assembly weighs 14 kg 31 Ibs Observe standard precautions for lifting heavy objects b Repack the Lower Tray Assembly in its original shipping box 9008 67 9 Repack any other accessories in the original Tektronix shipping box User Manual C 3 c C Moving Your Printer 10 Repack the printer in the original Tektronix shipping box Make sure that you keep the printer level when moving Note To keep your warranty valid you must first remove the fuser toner cartridges and imaging unit then ship the printer in its Tektronix shipping box with the appropriate packing materials Call Tektronix at 1 800 835 6100 or call your nearest Tektronix dealer if you need a replacement box Also if you are returning the printer for service call Tektronix or your nearest Tektronix dealer for a return authorization number 008 59 C 4 Phaser 540 Color Printer Appendix D Regulatory Information Canadian EMC Electromagnetic Compatibility regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications m Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limits applicables aux appareils num riques de la classe
96. r 2 Insert a piece of paper until it stops 3 Wait 5 seconds after the first sheet enters the printer before inserting a second sheet 9008 61 User Manual 3 21 3 Printing Insert the transparency 1 Adjust the guides to the width of a transparency 2 Tektronix transparency film is stored in its box with the printable side facing up and the notched end at the upper right side of the box 3 Place the transparency in the manual feed tray with the printable side up the end that is notched enters the printer first with the notched corner closest to the front of the printer Insert the transparency until it stops 4 Wait 5 seconds after the first sheet enters the printer before inserting a second sheet 9008 69 3 22 Phaser 540 Color Printer Printing 3 Making transparencies Follow these guidelines when you make transparencies m Use only Tektronix transparencies m When using the transparency tray 1 load transparencies with the printable side down the notched end is placed closest to the load level label inside the transparency tray m When using manual feed 2 insert the side with the notched end into the printer first with the notched corner closest to the front of the printer 9008 68 Note Do not re use transparencies that have been fed through the printer once for example after jams or if the transparency is ejected without being printed you may
97. r converts SCSI 2 HD 50 pin low density plug to 50 pin high density plug Use with either 012 1465 00 or 012 1299 00 to convert a low density SCSI connection to a high density SCSI connection 012 1379 00 Serial RS 232 9 socket receptacle to Null modem 9 socket receptacle 1 8 meters 6 feet Connects the Phaser 540 serial port to a PC or workstation serial port 012 1380 00 Serial RS 232 9 socket receptacle to Null modem 25 socket receptacle 1 8 meters 6 feet Connects the Phaser 540 serial port to a PC or workstation serial port User Manual 5 3 Chapter Troubleshooting If you need help If you need assistance contact your local Tektronix dealer or sales representative Tektronix Customer Support Hotline the Tektronix Bulletin Board Service BBS or Tektronix interactive fax system HAL Customer Support Hotline If your problem is still not resolved after first trying the suggestions in this Troubleshooting chapter call the Tektronix Customer Support Hotline in the United States and Canada at 1 800 835 6100 from 6 00 am to 5 00 pm PST For technical support outside the United States and Canada contact your local Tektronix dealer or local Tektronix office Printer service If your printer needs service call 1 800 835 6100 in the United States from 6 00 am to 5 00 pm PST Outside the U S contact your Tektronix dealer or local Tektronix office The Tektronix Bulletin Board Service The Tektronix
98. r or an imaging unit refer to the supplies information sheet that is shipped with the printer and contact your local reseller or in the United States call Tektronix at 1 800 835 6100 1 2 Phaser 540 Color Printer Chapter Getting Set Up At a glance Installation of your Phaser 540 Color Printer involves these tasks 1 Setting up the printer Putting all the pieces together unpacking the printer and accessories installing the optional Lower Tray Assembly or the optional Phaser CopyStation loading the media tray s and installing the fuser imaging unit and toner cartridges 2 Connecting power and interface cables 3 Selecting a language for the front panel 4 Installing a software driver on your computer Using the Tektronix Phaser 540 drivers and utilities diskettes to install a driver on either a Macintosh or a PC running Windows Note To add a hard disk to your printer see Adding a hard disk for font storage on page B 5 User Manual 2 1 2 Getting Set Up Setting up the printer What you get with your printer The printer and its accessories are shipped in two boxes If you ordered an optional Lower Tray Assembly or Phaser CopyStation each is shipped separately 2 2 Printer box The following items are shipped in the printer box 1 2 g o NGM BD Quick Start Installation Instructions Phaser 540 Color Printer User Manual Phaser 540 Drivers and Utilities Printing Reference manual and
99. r cartridge is low Replace the color toner cartridge soon depending on the complexity of your prints you can continue to print up to 500 more pages Print shows a straight thin and even light vertical line in one color Print Ouatty Test Page The roller in the color toner cartridge is scratched Replace the color toner cartridge User Manual 6 9 6 Troubleshooting Troubleshooting and print quality quick reference cont d Symptom Possible Causes Solution Print shows a small The roller in the color toner cartridge is Replace the color toner cartridge repeating light spot in a single damaged color Print shows light horizontal The roller in the color toner cartridge is Replace the color toner cartridge bands in a single color damaged The media has a color streak Color toner cartridge is leaking Replace the color toner cartridge in the margin Print Quality Test Page 6 10 Phaser 540 Color Printer Troubleshooting 6 Troubleshooting and print quality quick reference cont d Symptom Possible Causes Solution Light and wavy vertical streaks appear in all colors Print Quay Test Page The corona wire is dirty Clean the corona wire See page 4 22 If several cleaning attempts do not show improvement check the test print for the imaging unit s system count if it is near or past 40 000 you pr
100. rallel interface cable to your computer and to the printer s parallel port 9008 18 2 If you have no other connections to make turn immediately to Turning on the printer on page 2 24 2 22 Phaser 540 Color Printer Getting Set Up 2 Phaser Share network and serial connections To obtain serial or network connections one of the optional Phaser Share cards must be installed in the printer A Phaser Share card can be purchased initially with the printer or later as a separate upgrade kit If purchased initially you will find the network manual Phaser Share User Manual included in the box with your printer Phaser Share network interfaces offer high performance and flexible workgroup connectivity All data input ports and network protocols are simultaneously active Print jobs are processed on a first come first served basis To order the optional hardware contact your local Tektronix reseller or call Tektronix toll free in the United States at 1 800 835 6100 For detailed information on configuring and using the printer on networks refer to the Phaser Share User Manual SCSI connections The SCSI port is used for connecting these optional peripheral devices m External font disk Refer to Adding a hard disk for font storage on page B 5 for information on installing a hard disk m Phaser CopyStation accessory Refer to Chapter 2 of the Phaser CopyStation User M
101. re that you handle the media on the outside edges to avoid fingerprints To get rid of fingerprint spots print a few prints you can print any of the Help Pages in the front panel menu Light wavy vertical streaks indicate a dirty or used corona wire m Clean the corona wire if the problem persists replace the corona wire 6 22 Phaser 540 Color Printer Troubleshooting 6 Black and white prints instead of color If you have a Macintosh Make sure that you are using the Phaser 540 driver or the latest Apple LaserWriter printer driver version 6 0 7 or higher which supports color PostScript Make sure that Color Grayscale is selected in the Print dialog box Some applications require special files to print in color Make sure that these files are properly installed For information refer to the manual Phaser 540 Drivers and Utilities Printing Reference Make sure that you have not selected Monochrome in the TekColor Options dialog box If you have a PC Be sure to use a driver that supports color PostScript If you are using Windows 3 1 use the Phaser 540 driver If you are using Windows make sure that the Color box in the Options dialog box is checked For information on the drivers refer to the manual Phaser 540 Drivers and Utilities Printing Reference Make sure that you have not selected Monochrome in the Tektronix Printer Features dialog box If you are not using a driver make sure that you have not sent the
102. ring B 1 serial support B 1 TCP IP support B 1 Index 8 Phaser 540 Color Printer upgrades adding memory B 2 Use Printer Settings 3 11 user replaceable components 4 2 using EuroHAL 6 4 using the automated fax systems 6 3 utilities diskettes 2 1 utility files 2 35 V Vivid Color 3 11 W waste bin disposal 4 20 emptying C 2 replacing 4 20 waste disposal fuser 4 14 toner cartridges 4 5 transfer roller 4 18 waste bin 4 20 Windows 2 28 workstations Phaser Print 3 4 PhaserSym 3 4 Unix 3 4 VMS 3 4
103. rint symbiont for DEC OpenVMS VAX and DEC OpenVMS AXP machines Note To order PhaserSym use Tektronix order number 4690F41 B 4 Phaser 540 Color Printer Expanding Your Printing System B Adding a hard disk for font storage With the Phaser 540 you can connect one or more Small Computer System Interface SCSI external hard disks to the printer and use them for additional font storage Once you download a font to the external disk the font remains there until you remove it Compatible hard disks The Phaser 540 can use most SCSI hard disks that support the full SCSI command set Also most SCSI hard disks that work with an Apple LaserWriter will work with the Phaser 540 Contact your computer or printer dealer for information Requirements for adding a hard disk To connect an external disk you need these items m A SCSI peripheral cable for each disk The printer uses a SCSI 2 50 pin connector m One SCSI cable terminator unless your disk has an internal terminator The printer can support up to seven external disks connected at one time When connecting a hard disk to the printer follow these guidelines m You must turn on the disk s before you turn on the printer Wait at least one minute after turning on the disk s before turning on the printer m The printer must always be at one end of the chain with a terminator at the other end or a terminated device such as the Phaser CopyStation m With multiple disks
104. rk of quality 5 1 Ordering information 5 1 Supplies and accessories 5 2 Troubleshooting If you need help 6 1 Customer Support Hotline 6 1 Printer service 6 1 The Tektronix Bulletin Board Service 6 1 Using the automated fax systems 6 3 Symptoms and solutions 6 6 Diagnostic tools 6 6 Maintaining print quality 6 7 If you can t make a print 6 15 Printer not operating 6 15 Printer doesn t appear in the Chooser Macintosh 6 17 Power indicator blinks and stops but the file does not print 6 17 Printer will not power up to Ready 6 17 Print job does not finish the printer times out 6 18 Error indicator is blinking 6 18 Media problems 6 19 Frequent paper picking errors 6 19 Media is picked but does not advance 6 19 Frequent media jams 6 19 Problems with image size and position 6 20 Off set images 6 20 Cut off images 6 20 Image shifts or margins are incorrect Macintosh 6 20 Print quality problems 6 21 Prints have dull faded colors 6 21 Streaks or spots 6 22 Black and white prints instead of color 6 23 Startup page prints even though it is disabled 6 24 Clearing amediajam 6 25 Phaser 540 Color Printer Front and Rear Panels Front panel 7 1 Front panel indicators 7 1 Front panel buttons 7 2 Two line display 7 3 Protected mode for the front panel menu 7 4 Front panel menu map 7 5 Rear panel 7 6 Technical Notes Printing Help Pages A 1 Printing the test print A 2 Printing the demonstration page A 3 Printing the startup page A 4
105. ronix supplies or consumables d to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC e to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and as prescribed in the user manual or f to repair this product after the limit of its duty cycle of 20 000 pages per month has been reached all service thereafter shall be billed on a time and material basis THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE COMPONENTS IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TEKTRONIX RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE COMPONENTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES Customer Replaceable Components in the Phaser 540 are specifically fuser imaging unit transfer kit transfer roller and waste bin and toner cartridges Users safety summary Terms in manual CAUTION Conditions tha
106. roubleshooting 6 14 waste disposal 4 18 transparencies handling 3 14 jams 6 26 6 27 6 28 6 29 6 30 loading 2 18 3 23 ordering 5 2 picking errors 6 19 transparency selecting 3 17 tray selection 3 17 troubleshooting black and white prints instead of color 6 23 bleeding colors 6 12 can t make a print 6 15 clearing media jams 6 25 color streaks 6 10 configuration page A 6 cut off images 6 20 dark horizontal band 6 14 dark vertical line 6 13 fine line detail missing 6 11 fingerprints 6 12 frequent paper picking errors 6 19 image shifts Macintosh 6 20 image size and position 6 20 light horizontal bands 6 14 light spots 6 12 light vertical line 6 9 margins incorrect Macintosh 6 20 media jams 6 19 User Manual Index 7 troubleshooting cont d media problems 6 19 off set images 6 20 paper picking errors 6 19 power light blinks but file doesn t print 6 17 print job does not finish 6 18 print quality problems 6 21 printer doesn t appear in the Chooser 6 17 Printer Error 6 9 print quality 6 21 prints show streaks or spots 6 22 repeating light band 6 10 repeating light spot 6 10 repeating streaks 6 13 startup page prints when disabled 6 24 streaks or spots 6 22 test print A 2 verify communications 6 15 wavy Vertical streaks 6 11 TrueType fonts 1 2 3 25 turning on the printer 2 24 U Unix workstations 3 4 installing a driver 2 35 unpacking 2 2 upgrade kits B 1 Ethernet B 1 LocalTalk support B 1 orde
107. s displayed 2 26 Phaser 540 Color Printer Getting Set Up 2 Making a demonstration print You can print a demonstration page to check that your printer is set up and operating correctly 1 When the printer is on and the Ready message appears press the Menu button You see this message Help Pages lt gt Menu 2 Press the Menu button You see this message Test Print lt gt Print 3 Using the left lt or right gt arrow buttons scroll through the selections until you see this message Demonstration Page lt gt Print 4 Press the Printbutton to print the demonstration page 5 Press the g button until Ready is displayed in the front panel User Manual 2 27 2 Getting Set Up Installing a driver on your computer Packaged with your printer are the diskettes for PC and Macintosh computers they contain drivers and utility files The drivers and utilities let you select between printer media trays print quality modes color correction modes and other features For complete details on the contents of the printer diskettes and how to use them refer to Phaser 540 Drivers and Utilities Printing Reference manual which is shipped with the diskettes The following topics discuss installing drivers on PCs Macintosh computers and workstations PC Microsoft Windows driver The Windows 3 1 Driver and Printer Utilities diskette includes a Microsoft Windows 3 1 driver for this print
108. se figures are based on an average of 5 coverage of the printable area for any one color The frequency of replacement will vary depending on the complexity of the prints you are making For a more detailed list of print quality symptoms and solutions refer to the table Troubleshooting and print quality quick reference on page 6 8 and Print quality problems on page 6 21 User Manual 4 3 4 Caring for Your Printer Replacing a toner cartridge Replace a toner cartridge soon after the front panel reads lt color gt low After the message appears the cartridge may still yield about 500 pages depending on the complexity of your prints Replace the used toner cartridge Caution Do not leave the right side door open for more than 45 seconds when a toner cartridge has been removed the imaging unit is exposed to light and will be damaged Use this procedure to replace any of the four color toner cartridges 1 Turn the power off 2 Open the right side door 9008 44 4 4 Phaser 540 Color Printer Caring for Your Printer 4 3 Slide out the used toner cartridge and dispose of it as normal office waste 9008 45 4 Remove the new toner cartridge from its packaging 5 Remove the shipping cover from the new toner cartridge 6 Insert the new toner cartridge into the printer Note The cartridge and printer labels are color coded for easy installation 7 Close the right side door and turn the power on
109. sed to match commercial 3M Matchprint proofs Monochrome Prints a color image as a monochrome gray scale Outputs color page masters in black and white for photocopying Use Printer Settings Uses the color correction mode specified in the printer front panel setting rather than any printer driver setting This may include a custom download color correction Note The print driver help window provides a short description of each color correction mode To access this information click on the Help button for a Macintosh in the TekColor Options dialog box for Windows in the Tektronix Printer Features dialog box You can view an example output of four of the color correction modes at the bottom of the Startup page Refer to Printing the startup page on page A 4 for instructions on printing the Startup page Note If your printer is on a network and you have changed the front panel settings make sure that you tell other users on the network The printer settings affect all prints made with non Tektronix drivers User Manual 3 11 3 Printing Selecting TekColor corrections from the front panel Use the following steps to change the color correction mode through the printer s front panel menu 1 When the printer is on and the Ready message appears press the Menu button The printer displays the first selection in the menu Help Pages lt gt Menu Using the left lt or right arrow butt
110. ser Share card be installed in the printer 1 Make sure that the Tektronix Windows printer driver has been installed 2 From the File menu select the Print Setup command or the similar command in your application Select Tek Phaser 540 TekColor from the list and select Setup If you have previously set the printer as the default printer it will already be selected on the list 3 Use the Setup dialog box to select the paper size orientation portrait or landscape and paper source printing options 4 Click the Options button to display the Options dialog box a Click on the Printer Features button to display the Tektronix Printer Features dialog box b Use the Tektronix Printers Features dialog box to select Color Correction and Print Quality If the Printer Features button does not appear in the Options dialog box the Tektronix Windows driver probably is not installed or the printer has not been selected For details on the Tektronix driver refer to the Phaser 540 Drivers and Utilities Printing Reference 3 2 Phaser 540 Color Printer Printing 3 Printing from a PC DOS 1 In your application software set up the printing options for a color printer driver and a communications port For more information on making these selections refer to your application software s user manual 2 Make sure that the PC communication ports have been set up correctly Refer to PC DOS and setting up ports on page 2 30
111. slight irritation Skin May cause slight irritation but no significant effect User Manual D 9 D Regulatory Information D 10 Section XII Ecological information No known impact Section XIII Disposal considerations Observe all Federal State and Local regulations See section XV Section XIV Transport information D O T Not regulated Section XV Regulatory information EPCRA section 313 Reportable Ingredients None California Prop 65 Not listed Canadian WHMIS Not considered a hazardous chemical TSCA This product is listed in the Toxic Substances Control Act inventory as verified by our suppliers OSHA Not considered a hazardous material as defined by 29CFR1910 1200 Hazard Communication Section XVI Other information Original preparation date October 28 1994 R C Tektronix Incorporated P O Box 500 Chemical Documentation Mail stop 55 769 Beaverton Oregon 97077 Printer information 1 800 835 6100 MSDS information 503 627 7255 Phaser 540 Color Printer Index A accessories Phaser CopyStation B 3 Phaser Print B 4 PhaserSym_ B 4 accessories ordering 5 2 5 3 cables and adapters 5 3 Lower Tray Assembly 5 2 B 1 media trays 5 2 output tray 5 2 Phaser CopyStation 5 2 printer cart 5 2 adding memory B 2 applications printing 3 7 automated information system HAL 3 5 3 7 automatic language selection 3 26 AutoSelect 3 18 B Bulletin Board Service BBS 6 1 C Cancel
112. ssories 2 4 Registering your printer 2 5 Removing the packing material 2 5 Installing the optional Lower Tray Assembly 2 6 Installing the toner cartridges 2 8 Installing the fuser 2 10 Installing the imaging unit 2 12 Installing the output tray 2 16 Adding paper or transparencies 2 17 Connecting the printer 2 20 Printer ports 2 20 Parallel connection 2 22 Phaser Share network and serial connections 2 23 SCSI connections 2 23 Turning on the printer 2 24 What happens at power up 2 25 When the printer is ready for operation 2 25 Selecting a language for the front panel 2 26 Making a demonstration print 2 27 Installing a driver on your computer 2 28 PC Microsoft Windows driver 2 28 PC DOS and setting up ports 2 30 Macintosh drivers 2 32 Installing the Phaser 540 driver 2 33 Installing the Phaser 540 GX driver 2 34 Workstation users 2 35 What next 2 36 User Manual vii viii Printing Which platform 3 1 Printing from aPC Windows 3 2 Printing from aPC DOS 3 3 Printing from a Unix or VMS workstation 3 4 Printing from a Macintosh 3 6 Using the Phaser 540 driver 3 6 Using the Phaser 540 GX driver 3 7 Printing from specific applications 3 7 Selecting print features 3 8 Print quality modes 3 9 Selecting print quality modes from the front panel 3 10 Color correction 3 11 Selecting TekColor corrections from the front panel 3 12 Using color sampler charts 3 13 All about media 3 14 Margins and print area 3 15 Media trays 3 16 Selecting
113. st one minute after turning on the disk s before turning on the printer lt 3 B 8 Phaser 540 Color Printer Appendix C Moving Your Printer Repacking your printer 1 Turn off the printer remove the power cord 2 Remove the media tray s Repack them for shipping or storage in their original shipping boxes 9008 16 User Manual C 1 C Moving Your Printer 3 With the front and right side doors open remove the fuser and imaging unit immediately repack them for shipping or storage in their original shipping boxes Caution The imaging unit is extremely light sensitive keep its light exposure to a minimum less than 45 seconds Also keep it upright to avoid spilling any waste toner 4 Remove the four toner cartridges replace the protective cover for each cartridge repack them for shipping or storage in their original shipping boxes 5 Carefully remove the waste bin empty the waste toner into a plastic bag that you seal and dispose of as normal office waste replace the waste bin in the printer C 2 Phaser 540 Color Printer Moving Your Printer Wipe off any loose toner in and around the printer Close all doors and secure them with adhesive tape If you don t have a Lower Tray Assembly read ahead to Step 9 8 If you have a Lower Tray Assembly a Lift the printer up and away from the Lower Tray Assembly Warning The
114. sure to a minimum under 45 seconds or you may damage the unit Never expose it to direct sunlight 2 14 Phaser 540 Color Printer Getting Set Up 2 6 Turn the center blue knob clockwise to insert the imaging unit completely and to lock it The lock icon should align with the black triangle 9008 08 7 Close the printer s front door User Manual 2 15 2 Getting Set Up Installing the output tray 1 Insert one side of the plastic output tray into the opening on the printer 2 Press the opposite side to insert it into its opening on the printer 9008 12 2 16 Phaser 540 Color Printer Getting Set Up 2 Adding paper or transparencies Unpack the media tray s Be sure to remove all adhesive tape and protective foam The printer uses four different trays Tray Size A Letter Paper 8 5 x 11 in standard A Letter Transparency 8 5 x 11 in optional A4 Paper 210 x 297 mm optional A4 Transparency 210 x 297 mm optional Note Make sure that you load the correct media Each tray is designed and labeled for only paper or transparency If you load the wrong media type in a tray you will get an error message If you have the Lower Tray Assembly installed make sure that all trays in the printer at any one time are the same media size required for the automatic tray switching feature 1 To load paper or transparencies push down on the media tray s metal plate until it
115. t 3 Remove the shipping cover from the cartridge 9008 09 2 8 Phaser 540 Color Printer Getting Set Up 2 4 Insert the toner cartridge in the slot labeled for its color 9008 10 5 Repeat Steps 2 4 for each toner cartridge From top to bottom the order of the color toner cartridges is Black Yellow Magenta Cyan 9008 11 User Manual 2 9 2 Getting Set Up Installing the fuser 1 Open the front door and the right side door to install the fuser Make sure that the power is always off when installing the user replaceable components 9008 30 2 Remove the fuser from its packaging Save all packing material in case you need to return the fuser for repair or replacement Caution The fuser weighs approximately 4 1 kg 9 lbs take care when handling it 2 10 Phaser 540 Color Printer Getting Set Up 2 3 Slide the fuser into the printer 9008 04 4 Lock the fuser by turning the small blue screw clockwise several turns 9008 05 5 Close the right side door User Manual 2 11 2 Getting Set Up Installing the imaging unit 1 Open the printer s front door to install the imaging unit Make sure that the power is always off when installing the user replaceable components
116. t can result in damage to the product WARNING Conditions that can result in personal injury or loss of life Power source Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground Use only the specified power cord and connector Refer to a qualified service technician for changes to the cord or connector Operation of product Avoid electric shock by contacting a qualified service technician to replace fuses inside the product Do not operate without the covers and panels properly installed Do not operate in an atmosphere of explosive gases Safety instructions Read all installation instructions carefully before you plug the product into a power source Terms on product CAUTION A personal injury hazard exists that may not be apparent For example a panel may cover the hazardous area Also applies to a hazard to property including the product itself DANGER A personal injury hazard exists in the area where you see the sign Care of product Disconnect the power plug by pulling the plug not the cord Disconnect the power plug if the power cord or plug is frayed or otherwise damaged if you spill anything into the case if product is exposed to any excess moisture if product is dropped or damaged if you suspect that the product needs servicing or repair and whenever you clean the product Ground the product Plug the three wire power cord with grounding prong into grounded AC outlets only
117. t is easy to maintain several of the components are replaceable What this means to you is that scheduled cleaning is not necessary These are the replaceable components 1 2 3 4 Transfer kit transfer roller and waste bin Imaging unit includes the filter and corona wire Fuser Toner cartridges 9008 22 4 2 Phaser 540 Color Printer Caring for Your Printer 4 When to replace or clean components The following table lists the replaceable components and what symptoms to look for when they need to be replaced or cleaned Printer Average Symptom component life Toner cartridges Change the color 6 500 pages m Front panel message lt color gt low toner soon Change the color m Faded or missing color in a single color toner now re m A straight narrow and even vertical light streak in one color Imaging unit Replace the 40 000 m Dark vertical streaks on the whole page imaging unit images m Dark color spots and streaks in all colors m A wide light horizontal band in one place on the page m All colors are faded fine line detail disappears m Front panel message Imaging Unit replace Fuser 40 000 pages m Front panel message Fuser replace Transfer kit 40 000 pages m Front panel message Transfer Kit replace Corona wire Clean the corona As needed m Vertical light streaks that are wavy wide and wire appear in all colors The
118. te 4 color 35 seconds 3 5 pages 65 seconds 1 8 pages 100 1 3 pages per minute per minute seconds per minute User Manual A 15 A Technical Notes Safety and emissions standards FCC Part 15 Subpart J Class B verified Vfg 243 Class B CISPR 22 Class B verified UL 1950 listed CSA 220 certified EN60950 IEC 950 TUV licensed EN55022 A 16 Phaser 540 Color Printer Appendix Upgrade kits Expanding Your Printing System Order number 4685F16 4676FTA 4540 4676FP1 4676FP2 4676FP3 4676FP4 Description 16 Mbyte SIMM for adding memory Option 16 see Advantages of adding memory on page B 2 Lower Tray Assembly with one paper tray and one transparency tray For metric trays order 4676FTA Option 01 Phaser CopyStation accessory adds color copying capability to your Tektronix Phaser printer Ethernet networking card upgrade kit includes EtherTalk and Novell NetWare protocols for Option P1 TCP IP Protocol upgrade kit requires the presence of either the Ethernet or Token Ring Networking card LocalTalk networking card upgrade kit includes LocalTalk protocol and RS 232 serial interface Token Ring Networking Card upgrade kit User Manual B 1 B Expanding Your Printing System Advantages of adding memory The following table summarizes the memory configurations for the Phaser 540 printer B 2 Memory configurations for the Phaser 540 printer Memory Total Performa
119. ted picture keep in mind the following m The area of media that the Phaser 540 prints on is smaller than the size of the paper or transparency refer to Margins and print area on page 3 15 for more details You may have to adjust the margins in your application software Relative port speed Ethernet and Token Ring are the fastest ports followed by the parallel port the LocalTalk port then the serial port User Manual 3 27 3 Printing Fastest print time The total print time depends on the following m Image complexity m Image size m Type of port used and network traffic E Printer s memory configuration a 52 Mbyte configuration is fastest Resolution selected 300 x 300 dpi is twice as fast as 600 x 600 dpi Type of media paper or transparencies Of these elements only the time contributed by the printer s paper marking speed the time it takes the printer to put the colored toner on the paper once it has received the processed image is predictable the others can vary greatly depending on your system configuration and the type of image you are printing However the Phaser 540 PostScript interpreter combines very fast image processing and communication with sophisticated memory management to keep the total print time to a minimum The printer s optimum image processing throughput via a dedicated Ethernet connection is about 200 Kbytes per second 12 Mbytes per minute Actual throughput will generally
120. the Menu button to enter the System Counts menu 4 Press the right arrow button puntil the display reads Corona Wire lt gt Menu 5 Press the Menu button then press the Resetbutton 6 Press the Exit button until the display reads Ready 4 26 Phaser 540 Color Printer Chapter Supplies and Accessories Tektronix supplies the mark of quality Tektronix supplies are developed and tested as a total system printer user replaceable components and media These system components work together to produce consistent high quality color images Always order Tektronix supplies for your Phaser 540 printer to guarantee the best print quality media feed reliability and trouble free printer performance Ordering information For specific product information refer to the next page or the supplies information sheet that is shipped with the printer To order supplies contact your local Tektronix reseller or in the U S A call Tektronix at 1 800 835 6100 User Manual 5 1 5 Supplies and Accessories Supplies and accessories Phaser 540 Supplies and Accessories 5 2 Order number Description Supplies Toner cartridges 016 1319 00 Black 016 1320 00 Cyan 016 1321 00 Magenta 016 1322 00 Yellow Fuser 016 1323 00 016 1354 00 110 volt 220 volt Imaging kit 016 1316 00 Transfer kit 016 1318 00 Paper 016 1368 00 A Letter U S
121. the front panel message to determine the printer s status Error indicator is on Attention is required but not immediately For example when the front panel reads lt color gt low Correct the condition reported by the front panel Error indicator is blinking The printer is stopped because it detected a user correctable error such as an open door or a media jam Correct the condition reported by the front panel e g close the door or clear a media jam Error occurred that is not user correctable Turn the printer off and back on again If the indicator is still on after the power up sequence the printer requires service See page 6 1 Front panel reports Jam at lt Location gt See inside front door Media jam m To find the jam refer to the paper path illustration on the inside front door label or refer to this chapter m To clear the jam refer to the instructions on the Quick Reference Card or in this chapter m Make sure that paper or transparencies are installed correctly and in the media specific tray See page 2 17 Too much media is loaded in the media tray Reduce the amount of media to below the load level indicator on the media tray label Wrong media is installed in the tray Load paper in the paper tray or transparencies in the transparency tray Media is wrinkled or curled Change the media Media is too thick or too thin Use recommended laser p
122. til immediately before installing it in the printer Exposure to light can damage the imaging unit and will produce light streaks or faded prints Make sure that the toner cartridges are installed correctly Make sure that you have loaded the correct media in the correct tray Load only paper in the paper tray and load only transparencies in the transparency tray Make sure that you use a high quality laser paper 75 105 g m 20 28 Ib paper in the media trays and 60 120 g m 16 32 lb paper with manual feed Refer to All about media on page 3 14 for more information Use only Tektronix transparencies that are listed on the supplies information sheet Tektronix does not guarantee the results of non Tektronix transparencies in Tektronix printers User Manual 6 21 6 Troubleshooting Streaks or spots Most spots are caused by fingerprints or dust introduced into the printer while installing the imaging unit or loading media m Make sure that the surface where you unpack the imaging unit paper and transparencies is free of dust Keep supplies in a covered area or a closed box m Make sure that the imaging unit stays covered until immediately before installing it in the printer Exposure to light for more than 45 seconds can damage the imaging unit m Do not touch the right side or underside of the imaging unit fingerprints affect print quality m Make sure that the paper or transparency film is clean m Make su
123. unts Menu TekColor Correction ameni Menu Print Quality ocana Menu p Printer Defaults gt lt gt Menu gl Serial Settings x Exit lt a Menu L Network Settings lt lt Menu Language Exit K available when optional memory is installed ak Appears when optional Phaser Share card is installed Menu C Front and Rear Panels T Phaser 540 Menu Map scrolls backward through available selections scrolls forward through available selections enters the next sub menu exits without making a change accepts the displayed value as the new setting Test Print Configuration Page Demonstration Page Service Print Startup Page Menu Map Transfer Kit Fuser Page Count Imaging Unit Corona Wire Vivid Color default Commercial Display Monochrome SWOP None Euroscale Standard default Enhanced Fast Default Tray Output Order Startup Page Energy Star Startup Mode Energy Star Timeout Baud Rate Data Bits Stop Bits Parity Flow Control TCP IP NetWare EtherTalk NetBios English default Deutsch Espa ol Italiano Fran ais Japanese 9008 64 User Manual 7 5 7 Front and Rear Panels Rear panel 1 Parallel connector 2 SCSI connector to add a Phaser CopyStation or a hard disk for font stora
124. used 15 nStrobe HostClk 33 Host C mode Negative true transfer data into printer input latch on rising edge N mode Negative true transfer Extensibility Request value into printer input latch on rising edge 16 nSelectin 1284 Active 34 Host C mode Negative true select printer N mode Used in conjunction with HostBusy for 1284 hardware handshaking 17 nAutoFd HostBusy 35 Host C mode Not used N mode Used in conjunction with 1284 Active for 1284 hardware handshaking 18 Host Logic High Host Positive true host signals valid Negative true host signals invalid 36 Peripheral Logic High Printer Positive true printer on Negative true printer off A 12 Phaser 540 Color Printer Specifications Technical Notes A Temperature Operating 10 C to 32 5 C 50 F to 90 5 F Non operating 0 C to 40 C 32 F to 104 F Storage without paper transparencies or consumables 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 Relative Humidity non condensing Non operating 10 to 90 Relative Humidity non condensing Altitude Operating 0 to 2 500 m 8 000 ft Non operating 0 to 4000 m 50 000 ft Primary voltage ranges 100 128 VAC 110 VAC nominal 174 250 VAC 220 VAC nominal Frequency range 47 to 63 Hz Primary fusing 110 VAC 8 Amps 220 VAC 5 Amps Not user accessible User Manual A Technical Notes Power Consumption Meets Energy Star power conservation require
125. yed press the Menu button The printer displays the first item in the setup menu Help Pages lt gt Menu 2 Using the left arrow lt or right arrow pbuttons scroll through the selections until the following message appears Printer Defaults lt gt Menu Press the Menu button to access the printer defaults settings 4 Using the left arrow lt or right arrow pbuttons scroll through the selections until the following message appears Startup Page lt gt Menu Press the Menu button to access the startup page settings 6 Press the right arrow pbutton once for the following message Startup Page disabled wits OK 7 Press the OK button to disable printing of the startup page To return to the top level of the menu press the Exi button until the printer displays the Ready message User Manual A 5 A Technical Notes Printing the configuration page The configuration page contains a variety of information especially useful for network installation and troubleshooting There are two ways to print the configuration page m Use the printer s front panel menu 1 While the Ready message is displayed press the Menu button The printer displays the first item in the menu Help Pages lt gt Menu 2 Press the Menu button to access the Help Pages The following message appears Test Print lt gt Print 3 Press the left arrow lt or rig
126. you need to talk to EuroHAL 1 To use EuroHAL dial one of the numbers listed in the following table Country Numbers Austria 00 44 1628 478 347 Belgium 00 44 1628 478 347 Denmark 00 44 1628 478 347 Finland 990 44 1628 478 347 France 05 90 81 86 Germany 0130 819 220 Holland 09 44 1628 478 347 Italy 00 44 1628 478 347 Norway 0 95 44 1628 478 347 Spain 07 44 1628 478 347 Sweden 0 09 44 1628 478 347 Switzerland 00 44 1628 478 347 UK 01628 478 347 Other countries 44 1628 478 347 where is your country s International Access Code 6 4 Phaser 540 Color Printer Troubleshooting 2 EuroHAL answers and asks which language you want to use For English Press 1 For French Press 2 For German Press 3 3 The first time you use EuroHAL you should order a catalog This lists all the documents that are available and is constantly updated 4 EuroHAL asks you for your fax machine number If you are calling from outside the UK add your country code first as shown in the following table Press when Country Country code Your area code and fax number finished Austria 00 43 area code fax number Belgium 00 32 area code fax number Denmark 00 45 area code fax number Finland 00 358 area code fax number France 00 33 area code fax number Germany 00 49 area code fax number Holland 00 31 area code fax number Italy 00 39 ar
127. you use an application that specifies print colors using CMYK values use the CMYK charts If you use an application that specifies print colors using RGB values use the RGB charts For details on printing the charts refer to the Phaser 540 Drivers and Utilities Printing Reference User Manual 3 13 3 Printing All about media 3 14 Make sure that the media trays are free of dust Dust and dirt ina media tray can be transferred to the paper or transparency resulting in poor print quality Handle paper and transparencies with both hands at the edges to avoid creases and fingerprints which can result in poor print quality Store paper and transparencies in the original dust free package To avoid having transparencies or paper stick together fan them before loading into the appropriate media tray Use a high grade laser paper for the finest resolution and brightest most consistent colors 75 105 g m 20 28 lb paper in the media trays and 60 120 g m 16 32 lb paper with manual feed Never feed media through the printer twice and never print on both sides of the media This printer is not designed to accommodate envelopes Do not attempt to print on envelopes Phaser 540 Color Printer Margins and print area Printing 3 When the printer places an image on media the image print area is a bit smaller than the media size You may need to adjust the page margins in your application software to match the print area
128. your fax machine HAL will ask you to key this number through the keypad on your voice telephone If you are calling from outside the United States or Canada you ll need to know the international access code to reach your country from the United States Without a complete fax number HAL cannot call your fax machine 2 Call only from a touch tone voice telephone 3 Follow through the voice prompted menu 4 Order individual documents by entering the desired document s number as listed in the HAL catalog Enter the number by using the telephone s keypad You can order up to three documents per call 6 The HAL catalog or documents you request are faxed to you ina matter of minutes User Manual 6 3 6 Troubleshooting Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents some in English and some in other European languages If a local version of the document you want is available EuroHAL will send it in your language Otherwise it will send English documents If you have a tone dial telephone and a fax machine then you can use EuroHAL If your telephone has star and hash mark keys then it can probably use tones ask your local telephone supplier if you are not sure If your telephone does not have these keys or has a dial you will need to buy a tone dialer from your local telephone or electronics shop This small box is held to the phone and will send the standard tones that

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