Sprint MessengerSM Email on the Go User Manual
Contents
1. Enter the email accounts you want to have your eN forwarded from 2 Choose to have all of your emails forwarded or only tA important ones Usage Balance First time users and users ar who have not set up their a email account for forwarding Follow the link below to set up your Email on the Go Step Click here Step to their phone will see link to to set up your ji Email on the Go services the Set up Wizard POWERED BY Monthly fees taxes and promotional discounts are not reflected er TeleMessage Led Use the Navigation Bar or use the shortcuts appearing on the welcome page to navigate through the Sprint Messenger Email on the Go web site Email on the Go User Manual Page 5 of 19 All rights reserved ma Q i i d r F oo ere Pir ae HE EEGI PES gY Sprint One Sprint Many Solutions Welcome Welcome to Email on the Go Email Set up Forwarding and Filtering Blocking Hello firstName Welcome to Email on the Go Foie Account User Profile a Microsoft Outlook Add In Help Support Sign Off t Change Email Account Informatio Add email accounts delete email accounts oNghange your email password ay ae j N e PE K Returning users can make t Set Important Email Rules updates and changes by clicking on the menu or the description boxes Cfeate Forwarding Rules to determine which emails you2. Sprint One Sprint Many Solutions Sprint Messenger Email on the Go User Manual Version No i 1 3 Version date 7 20 03 Email on the Go User Manual Page 1 of 19 All rights reserved a f fi si m an Cad tJ g POWERED BY D H E Sprint One Sprint Many Solutions Table of contents LO Whalare the system TeCIMInede MIG x dercccctactcnctccecocasemetccstccessaueeeiceseaceastcennassenasae ne naueesoaieesecennaesseiee 3 PAV Be NAS EO e aie ee ee en ee ee en ee ee ee eee eee 4 ETON 8 0 eo as gd do Ac 0 eee ee ee ee eee ee oe een eee eee en eee eee 4 Die VNC OMS Mh OS ce net are esis E ats vane ccc oars ns as sp ws cc A nc A E EE E poate eases 5 2 3 How do I receive my emails from existing email accounts as wireless text message alerts 6 2 4 How do I create a Forwarding Filtering Rule cc csessssssssseeeeecceceeeeeeeeeeeaaeeeessessseeeeeeeeeeeeees 11 2 5 How can I block my devices from receiving messages nooonosnnssesnsssssnsnnnssssssssnesssssnsssssssssss 14 2 6 How I do change my user profile ccc ccceeessssseseesssssssssssssssesssessssseseseesseesesesseseesseseeeeeeeseeeeeeegs 16 2 7 Can I shut down my computer and still have Email on the Go forward my emails to my phone 17 2 8 How can I use Email on the Go from Microsoft Outlook 0 0 0 ccccceeeeeesssseccceceeeeeeeeeeeeeseseeeeees 18 Email on the Go User Manual Page 2 of 19 All rights reserved a Jes
3. Hheseaging no commitment gg Paget Ds T TeleMMessage POWERED BY Enter your user name and password in the corresponding fields and click on the Log in button If you have forgotten your password click on the Forgot your Password link enter your User Name and your Email address Your password will be sent to your email immediately So If you wish the system to remember your User Name the next time you login click the checkbox next to Remember user name Email on the Go User Manual Page 4 of 19 All rights reserved lelelMessage a Telci m PALS AY ne Sprint Many Solutions Sprit 2 2 Welcome Page The Welcome Screen is the first screen you see once you log on to the system From the Welcome Screen you can check the voice messages remaining in your account In addition there are several short cut links to your Email Set up Forwarding and Filtering Blocking User Profile and Account Information pages as well as helpful tips Page or Screen Title Navigation Bar gt Welcome Welcome to Email on the Go Email Set up Forwarding and Filtering gt Blocking Hello firstName Welcome to Email on the Go t Hy Account User Profile _ Microsoft Outlook Add In Help Usage Balance 70 Messages Account Infonmaton page H Support Sign Off Forwarding emails to your phone requires only two simple steps
4. forwarded filtered messages a Check the checkboxes before each device to forward to any phone contained in your User Profile Home Phone Mobile Phone Business Phone or SMS b Forward to another number by entering the number in the Other field and selecting the device type from the dropdown menu Once you have entered the criteria click the Add button to create the rule Your new rule will be created and listed on the Forwarding amp Filtering page Email on the Go User Manual Page 13 of 19 All rights reserved Sy gS E 7 F Fn c POWERED BY i P Ek Sprint One Sprint Many Solutions Advanced Forwarding and Filtering To only receive your important emails to your phone you need to create rules to define what is EditRule ci Enabled Dx Disabled 2 Invalid P Edit Rule Delete Rule 1 1 ofi rule E 1 Rule Name Wife Important F Delete Rule Account Oop my_isp com ma ycompany com Condition If To Ss contains ones mycampany cam If From comtains maryjanesd work com If Subject contaigs Important Acton Forward message ta eT k 1 1 ofi rule Manage Rule 2 5 How can I block my devices from receiving messages Click Blocking in the navigation bar t Welcome Email Set up Forwarding and Filtering R User Profile Microsoft Outlook Add In Help Support gt Sign OF The Blocking screen opens up Email on the Go User Manual Page 14 of 19 A
5. specific accounts uncheck the box in front of To activate this account and click with button To reactivate an account check the box in front of To activate this account and click on the on the EE button You can provide up to three different mail account details Messages that are sent to your wireless phone as a wireless text message can be heard by using the SMS callback option All rights reserved Powe ay Page 8 of 19 Email on the Go User Manual Sprint One Sprint Many Solutions How to get the POP3 Mail Server and User Name For Outlook Express a In Tools menu choose Accounts b Double click on your email account provider address Internet Accounts A a x All Mal News Directory Service Add Connection Remove 192 168 1 2 i Dial Up TelaMessa Properties Set as Default Import Export Set Order c Choose the Servers tab 192 168 1 2 Properties eS ejk General Severs Connection Security Advanced Server Information o gt My incoming mail server is a PoPa FEIET Incoming mail POPS 19216813 0000000 Outgoing mail SMTP 19216813 2 Incoming Mail Serer c gt Account name PO gt Password PO If Remember password Log on using Secure Password Authentication Outgoing Mail Server My server requires authentication Settings cet ao Copy the Incoming mail POP3 into the Mai
6. that allow you to filter your incoming messages based on selected criteria and those messages will be forwarded to a device of your choice wireless home or business phone or wireless text messaging To create a new Forwarding and Filtering Rule click on New Rule The New Forward Filter Rule page opens Email on the Go User Manual Page 12 of 19 All rights reserved Weriessade FOWL SD BY 3 E Sprint One Sprint Many Solutions New Forward Filter Rule Help ED New Forward Filter Rule Rule Hame Wit Important Salad Agi z mail mycompany com myname z pop my_isp com mel If a message matches ALL ofthe conditions below the action will be activated Mote Empty phrases are ignored Select Condition From contains maryjones work com 0 case sensitive Toy Sct contains tjonesGimycompany cam 7 case sensitive Subject contains Important case sensitive Select one or more of the following actions Forward ta my E E H DA E TH Other Type p Choose Type Home phone Mobile phone ED Business phone SMS To create a new Forwarding amp Filtering Rule follow these steps l Enter a new Rule Name Select the account from which the messages will be forwarded This can be any to all of your three external email accounts Enter your filtering criteria in the Select Conditions fields You can filter on the From To Cc or Subject fields Select the devices to receive your
7. your email program at night Email on the Go polls your email server every hour for your new email not the email inbox you see on your desktop The emails retrieved from your email server are then passed onto your phone Email on the Go lets you secure your computer when you are away and still receive your emails to your phone Email on the Go User Manual Page 17 of 19 All rights reserved i a4 hate T D a 7 f l POWER Ay i D Sprint One Sprint Many Solutions 2 8 How can I use Email on the Go from Microsoft Outlook You can use Email on the Go with Microsoft Outlook Click Microsoft Outlook Add In in the navigation bar Welcome Email Set up Forwarding and Filtering Blocking User Profile m Microsoft Outlook Add In Help Support gt Sign OF The Microsoft Outlook Add In screen opens up Email on the Go User Manual Page 18 of 19 All rights reserved a VWemessage POW ay i E Sprint One Sprint Many Solutions Microsoft Outlook Add In Add Email on the Go to Microsoft Outlook Forward your email to your mobile phone Have your email message read aloud to you Reply to emails and forward them from your mobile phone Receive calendar notifications to your mobile phone Even from behind a corporate firewall All from your Micrasott Outlook We add the Sprint Messenger Button to your Microsoft Gutlook amp toolbar Inbox Micr
8. from up to three external accounts Follow these steps below for each accounts Choose your mail server type POP3 or IMAP from the Mail Server Type drop down list Put your mail server s address in the Mail Server field Contact your ISP for assistance with this or you can use the procedure below to determine it yourself 3 Enter your email account User Name and Password in the User Name and Password fields respectively NO When you are done entering the information for your email accounts click the button Email Set up Help c Forward emails to your phone Read listen and respond to the emails You will be able to listen ta any of the last 100 forwarded email messages to your mobile phone if you store the SMS on your phone For more information click on the help button above Email Account Informaton Mail Server Type IMAP Mail Server mail mycompany com for example mail earthlink net User Hame myname Password eses M To activate this account Mail Server Type POPS Mail Server pop my_isp com for example mail earthlink net User Name me Password eses M To activate this account Email on the Go User Manual Page 7 of 19 All rights reserved JelelAvAeccane r f ar a L wi ar POWERED BY p Bh Sprint One Sprint Many Solutions A selected checkbox appears below each email account actively forwarding email messages to your wireless phone To stop emails from being forwarded from
9. l Server field Email on the Go User Manual Page 9 of 19 All rights reserved e TeleMessage POWERED AY Sprint One Sprint Many Solutions Copy the Account name into the User Name field You will also need the Password field If you do not remember your password contact your ISP For Microsoft Outlook a In Tools menu choose Services b Double click on your email account provider address IEICE Delivery Addressing The Following information services are set up in this profile gt Internet E mail Demonstration Internet E mail Telemessage Outlook Address Book Personal Folders Add Remove Properties Copy About OF Cancel Apply Help Email on the Go User Manual Page 10 of 19 All rights reserved j a gt Sprint One Sprint Many Solutions c Choose the Servers tab Demonstration Properties E x General Servers Connection Advanced Server Information m Incomingmal POP3 popearthinkmet 0000000 Outgoing mail SMTP smtpearthinknet Incoming Mail Server pe Account name myname m Password e W Remember password Log on using Secure Password Authentication Outgoing Mail Server My server requires authentication Settings cad a _ Copy the Incoming mail POP3 into the Mail Server field Copy the Account name into the User Name field You will also need the Passw
10. ll rights reserved SoWtenDay D Sprint One Sprint Many Solutions Blocking Help Blocked Device Blocking Hours T Block Al Start at i End at Home phone Start at End at T Mobile phone Start at End at Business phone Start at End at sulista u ululis u sms Start at End at Do you wish to get the message after the blocking hours yes No Mote Blocked Devices will not receive messages during Blocking hours On this screen you can block any device or all devices that are registered in your User Profile from receiving messages To block a device click the checkbox next to it and select the blocking hours in the Start at and End at dropdown menus to the right of each device No messages will be received between those specified hours If you do not select specific hours then the device will be blocked completely To receive messages the moment the blocking period is over answer Yes to Do you wish to get the message after blocking hours When you are done press the button Only messages originating from Email on the Go are blocked Messages sent to you by someone not using the system will reach you without delay Email on the Go User Manual Page 15 of 19 All rights reserved a VWemessage Powe AY gt Sprint One Sprint Many Solutions 2 6 How I do change my user profile Click User Profile in the navigation bar oP Welcome Email Set up a Forwarding a
11. nd Filtering Blocking D Uer Profile _ Microsoft Outlook Add In Help Support gt Sign OF The User Profile screen opens up Required fields Part 1 User Profile Help Required Information Service Level 4 95 Email on the Go Account Information page First Name firstName MI Last Hame llastName User Hame 2290 Password eses Digits only Confirm Password Home Address City Zip Postal Code Time Zone Language State Country my hone address GMT 05 00 EST a English United States Massachusetts United States Password Type in the password with which you will use to log in to the system The password can only have digits letters are not allowed Email on the Go User Manual Page 16 of 19 All rights reserved f siegua a a l r Bar a LA i nE Feli POWERED BY E Sprint One Sprint Many Solutions Additional fields Part 2 Please enter the following devices Country Area Telephone Ext dame SUNOS 4 United States e17 1234567 Mobile phone United States e17 1234567 Business phone United states e17 1234567 123 Email myname sprint com Enter your phone numbers and email address in these fields When you are done press the button 2 7 Can I shut down my computer and still have Email on the Go forward my emails to my phone We recommend that you shutdown your computer or at least close
12. ord field If you do not remember your password contact you ISP 2 4 How do I create a Forwarding Filtering Rule Click Forwarding amp Filtering in the navigation bar gt VW elcome Email Set up gt Forwarding and Filtering Blocking User Profile _ Microsoft Outlook Add In gt Help Support Sign OF The Forwarding amp Filtering screen opens up Email on the Go User Manual Page 11 of 19 All rights reserved Gg ef P Pecans nal na aj ar Pts 4a ee POWERED BY D E Sprint One Sprint Many Solutions Forwarding and Filtering Help Filtering your M5 s Forward all the emails I receive from the following accounts to my 5M5 wf mail mycompany com myname wf pop my_isp com me In order to setup a new email account please enter the Email Set up page Advanced Forwarding and Filtering To only receive your important emails to your phone you need to create rules to define what is important fou do not currently have any custom rules To create a rule hit New Rule fo view an example click here All email accounts that you have set up to have your emails forwarded to your phone will be listed The checked check box before your email account indicates that Email on the Go 1s active for that account If you only wish to receive important emails and not all emails you need to set up rules to define what is important A rule is a series of steps
13. osoft Outlook File Edit View Favorites Tools Actions Help 4i New EF O Ge Reply y Reply to Al 4 Forward Send Receive Find a Sprint Messenger 7 4 Everything is here to activate Email on the Go from Microsoft Outlook amp Select Sprint Microsoft Outlook Add In from the dropdown menu and click the Download button Then follow the Sprint Messenger Enable Notifications Enable Reminders if Forwarding Filtering on screen instructions to add the Sprint Messenger button to your Microsoft Outlook toolbar Settings Account Details Help About Start enjoying the world of Email on the Go from Microsoft Gutlook amp now Microsoft Outlook Add In Download Leam more about the Sprint Messenger 4 Microsoft Gullook Add In Download the Sprint Messenger Microsoft Outlook Add In Quick Reference Guide 284 KB Or view our Online Help pages Email on the Go User Manual Page 19 of 19 All rights reserved i 7 a4 hate T D a 7 f l POWER Ay i
14. saqge Powe AY D H E Sprint One Sprint Many Solutions 1 0 What are the system requirements Supported Operating Systems Microsoft Windows 95 OSR2 Windows 98 Windows 2000 Windows XP Windows NT 4 0 and Win Millennium Supported Browsers Microsoft Internet Explorer 4 x and higher Netscape Navigator 4 5 and higher Email on the Go User Manual Page 3 of 19 All rights reserved ota aY Eh Sprint One Sprint Many Solutions 2 0 System Overview 2 1 How do I enter the system Go to http www sprintmessenger com Sprint com _ Sprint One Sprint Many Solutions Sprint Messenger One to Many Messaging Email on the Go Welcome to Sprint Messenger Member Log in User Name Connect or stay in touch emailonthego now with Sprint Messenger Passward With Sprint Messenger utilize services such as One to Many Messaging and Email on the Go to save time by managing voice and email messages more efficiently we Remember user name Forgot your pazsaword t One to Many Messaging Email on the Go gt See a demo send receive and forward See a demo 225 al Pricing ua Pricing Forward your etails i i Wireless Phone A gt Text to your phone p Messaging Detall Special Offer j Eml Special Offer Get your first f tL Fax Get your first month free with fy month free with i Sul instant i no commitment Sai T
15. wish Fe ceive Ta t Do Not Disturb t Email on the Go with Microsoft Qutlook amp Click here Step to set up your Email on the Go services b Set times Download the Microsoft Outlook Add in Pia WOU Forward emails fram your corporate don t want account Even from behind a corporate E emails firewall forwarded to Yor phone 2 3 How do I receive my emails from existing email accounts as wireless text message alerts You can retrieve emails from external email accounts and have them delivered to your wireless text message SMS enabled wireless phone SMS services may be required Click Email Set up in the navigation bar Welcome gt Email Set up _ Forwarding and Filtering Blocking User Profile _ Microsoft Outlook Add In gt Help Support Sign Of Email on the Go User Manual Page 6 of 19 All rights reserved e ks h Message g i 4 POWERED BY Sprint One Sprint Many Solutions The Email Set up screen opens up Email Set up Help Update Forward emails to your phone Read listen and respond to the emails You will be able to listen to any of the last 100 forwarded email messages to your mobile phone if you store the SMS on your phone For more information click on the help button above Email Account Information Mail Server Type POPS Mail Server I for example mail earthlink net Weer Hame Password You can retrieve email
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