User Manual
Contents
1. 44 te N 44 SC DI HT H H H EE EE NM E EPEE BE PERETE E PE EREE ENERET 45 ISS MODIG LOOO aa E E OO 45 OFFENE D aacvinsenccesenccsccssesucessoniesedusesiceseonisevicdeisscsaseiacnsecniecesesesierissvivseiasesdcedinadesesacersereteciasesadessareesvisseseessstens 46 5 1 Frequently Asked Questions sss eee eee 46 5 2 Default gers 510g os caren re eee ee 53 e Eeee lero Mc NE E mm 54 OB TANING Eee SUPPORT rissie e aa E 55 1 Overviews IPCAM is an integrated wired IP Camera solution It combines a high quality digital video camera with network connectivity and a powerful web server on your desktop from anywhere on your local network or over the internet FI8620 supports the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth With flexible 360 degree pan 90 degree tilt and 10X optical zoom IPCAM gives users more comprehensive control over a monitored site The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration start up and to upgrade the firmware The camera is designed for outdoor surveillance applications such as supermarket bank and school Controlling the IPCAM and managing images are simplified by using the provided web interface across the network connectivity 1 12. han LTB None UT Be 4 we eee A mem nons BA l _ 1921683 E one B 192 168 1 E ill the LAN IP of the mera here just input e last section 35 Both w 192168 1 THH the port no 88 of the P Both w 192 1681 Assign a name as camera on the column of you ke here external iei Port oom lee Both v 192168 1 Figure 3 16 nooo 38 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname ycxqwp no ip info and http no 88for example the accessing link of the camera via internet would be htip ycxgwp no ip info 88 Upnp Port Forwarding f you select Enable that means you allow the IPCAM to open ports on the router automatically so that the video streams can be sent out form a LAN To utilize of this feature make sure that your router supports UPNP and it is activated Usually we recommend you do it manually Figure 3 16 www foscam com 3 6 Email Settings If you want the camera to send emails when motion has been activated Email Settings will need to be configured SMTP server name User Name Password Sender Send To amp Mailbox for receiver need Sanshao27 sohucom Ena dress 2 rot support SMTP you can sanshaoZ7 126 com enan dagress 31 Set 2 recelvers Subject Figure 3 17 Make sure your mailbox for
3. Y Upgrade your No IP account to unlock many features Maximize uptime and add to your existing DNS infrastructure Figure 3 14 Domain Registration Mail SSL Certificates Monitoring Backup DNS RenewlActivate Hosts Redirects DNS Hosting T Need redundancy 2 Your No IP 3 for your mail server Cuixiang welcome to your No IP gt You have successfully logged inta No IP s member section To start using No IP s services select an ican below or choose 9 24 7 Server Monitoring an item fram the navigation above y and Failover Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 56 Click here for more info amp Need Help Suppor Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guide OM Tikei Click Add a Hostto create a aiu domain name Find a Domain Name Get Connected Own a domain name com wae Search Your No IP Alerts You do not have any notices at this time Use your awn domain name with our DNS system Add ul 1 IT j t a ad il T STICHT s gt 5 S domain name now or read more for pricing and Check this spot for important information regarding your Fal LS RCE E ne account such as expiring services and trouble tickets Home API Contact Us sitemap Terms of Service Privacy Policy Blog Figure 3 15 Please create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service
4. Social Netwoking mE um Figure 5 6 Choose HTTP as the transport protocol QuickTime Preferences Register Audio Browser Update Streaming File Types Advanced Streaming C RTSP Proxy Server Download Cache Media Encoding Enable encoding using legacy codecs Tray Icon Install QuickTime icon in system tray Figure 5 7 5 1 6 cannot see video on MAC OS If you cannot see live video after login FOSCAM H 264 camera it may be the reason that the defaults transmit protocol of QuickTime streaming is not HTTP or the port is not 80 Please follow the below steps and make the protocol and port correct and you can see live video then Steps Click Go gt Choose Utilities gt Open Terminal app gt Check the default protocol and port of QuickTime streaming by inputting the URL qtdefaults read transportSettings If the protocol is not HTTP or the port is not 80 please input the URL qtdefaults write transportSettings HTTP 80 to change it After changing it you can also check if it is successful by URL qtdefaults read transportSettings Please refer to the below pictures for the above steps inder File Edit View Re Window Help ODR 12 amp MP Finder File Edit View WW Window Hel D O 8R2Z7RE T 5 27 Q d back Es Forward 6 Select Startup Disk on Desktop 861 m Computer THC 4 Home THH Kd De
5. Front Panel Figure 1 1 The camera lens has variable optical zoom The biggest optical zoom time is 10 times With this function you can see farther and clearer Interface LAN Power Reset button Figure 1 2 1 Power Interface Connect the external power adapter request for 12V 2A power 2 Reset button Press and hold on the reset button for 10 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator username and password are all admin You must power on the camera before reset 3 LAN 10 100M adaptive Ethernet interface Through this interface IPCAM can be connected with various network devices such as hub router etc Bottom View There are up to two labels located on the body of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in Figure 1 3 it may be a clone one Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services l We e d tz S N of FOSCAM MAC address of wired connection FOSCAM DDNS Service Figure 1 3 www foscam com Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software 2 1 Login Window Real time H 264 IP Camera Monitoring System D RN l an firsf i
6. 80 Llocalhost user een read Luis catis S 803 localhost user Figure 5 10 5 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly Figure5 1 5 3 2 he port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again Figure5 5 3 Port forwarding is not successful Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Check these settings and make sure they are correct 5 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router Figure3 16 5 1 9 Can t operate the cradle head If you can t operate the cradle head such as click the button am but the cradle head can not move Usually the cradle head can t operate mainly because of wrong settings Please don t change the default settings or else you can t operate it You can see the following figure which is the default settings Sometimes you need to press the reset button and restore the default settings Terminal PT Protocal Address 1 Protocal PELCO D
7. IMAP fail Feature Highlight Outsource your mail service administration features v Maximize uptime and add to your existing DNS infrastructure reate a FREE hostname to point dd yi to your dynamic IP sad Configure your m router to work with e ed No IP com server monitoring af including automatic failover See what over 12 million users are talking about Try us for FREE Packages including 100MB to 2GB of storage webmail access advanced spam and virus filtering Our DDNS is included in many hardware routers We ll help you get started Run a mail server even if your ISP blocks As low as 19 95 per year Learn More gt Stay Connected WE d t Ls Learn More Figure 3 13 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Client Login Home Client Login Download Services Support Company User Login Login with the registerec username and password sssssssssse o O Login Additional Services Email Password Forget your password Ho problem Click Here If you are nat currently a registered user af Ma IP com and would like to be far FREE register as a new user
8. Key Features otandard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network Network self adapting function adjust stream and encoding frame rate automatically according to network bandwidth Supports IE Firefox Google Safari browser or any other standard browsers Supports 10X optical zoom Pan 360 degree tilt 90 degree oupports mobile watch Supports dual stream Supports RTSP port Embedded FOSCAM DDNS dynamic domain name service Service Supports remote viewing amp record from anywhere anytime Supporting Third Party Domain name Multi level users management with password protection Embedded Web Server for users to visit by IE Motion detection alert via email or upload image to FTP Supports multiple network protocols HTTP TCP IP UDP FTP DHCP DDNS UPNP RTSP Providing CMS software to manage or monitor multiple cameras FF F 1 2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Packing Contents e IPCAMx1 e CDx1 e DC Power Supplyx1 e Quick Installation Guidex1 e Mounting bracketx1 option e Warranty Cardx1 1 4 Physical Description
9. LAH Settings IP Configuration Type Subnet Mask Gateway DNS Configuration Type Manual DNS v Primary DNS Secondary DNS 202 965 134 133 HTTP HTTP Port number 80 or 1024 491511 RTSP Port number 554 or 1024 49151 RTSP Permission checksum On Off Note You need to restart the machine this setting will only take effect Figure5 5 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 5 1 5 cannot see the video on Firefox or Safari or Google chrome If you cannot see live video after login the camera it may be the reason that the defaults transmit protocol of QuickTime streaming is not HTTP or the port is not 80 For Firefox Safari and Google chrome you should install Quick Time Player as the ActiveX controller please configure the activex controller as the following picture Select Preferences QuickTime Preferences Apple QuickTime File View Window Help Undo Ctrl Z Redo Ctrl Cut Ctri Hot Pic KS Copy Ctrl C Paste rl pasta Lady Antebellum select All TS Exclusive Single Select None Ctrl B Add to Movie Ckri4 Alc4 V Add to Selection and Scale Ctrl Alt Shift Preferences Player Preferences P QuickTime Preferences Register
10. Local Area Connections gt Choose eneral Properties Figure 3 6 3 7 Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 5 1 3 Download and install the ActiveX MEM E load E Please click Download 3 button in the Login interface Install the ActiveX after download www foscam com FCClientPlus Setup InstallShield Wizard Welcome to the InstallShield Wizard for FCChentPlus Setup The InstallShield Wizard will install F ClientPlug Setup on pour computer To continue click N evt Figure 5 1 Click next FCClientPlus Setup InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation IF vau want to review or change any of our installation settings click Back Click Cancel to exit the wizard InstallShield instal Cancel Figure 5 2 Click Install Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 FCClientPlus Setup InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed FLClentPlus Setup Before vau can use the program you must restart Your computer C No will restart my computer later Remove any disks from their dives and then click Finish to complete setup lt Back Finish Cancel Figure 5 3 Onl
11. sender supports SMTP Three recipients can be added to receive images SMTP port is usually set as 25 If SMTP server supports SSI you should choose it The subject and message cannot be Chinese characters Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 FTP Settings If you want to upload images to your FTP server you can set FTP Settings Sener acess Server Port User Name Fassive Mode n Off Pan Figure 3 18 A Sener Adress Sener Port User Name i Passive Made On Off pan Figure 3 19 FTP server If your FTP server is set up in LAN you can set as Figure 3 18 If you have a FTP server which you can access on the internet you can set as Figure 3 19 FTP Port Usually the port is 21 If the FTP server mode is passive choose on or else choose off Path The path of FTP that you plan to store images Click Apply after settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 8 Auto Capture The camera can capture pictures automatically at interval time if you have set auto capture Snap Interval minutes M Send Email Figure 3 20 Snap interval The interval time between two snapshot actions The pictures will be stored to the disk you set you can set the storage path under For Visitor send E mail Select it the camera wil
12. that will lead to video can not play well Maximum frame rate When the video format is PAL the maximum frame rate is 25 fps When the video format is NTSC the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame Bit rate control It has two models CBR and VBR If you choose CVR video encoder will be coding on the basis of bit rate you set If you choose VBR video encoder will be coding not only on the basis of bit rate but also consider video quality Image Quality The smaller the value the better the image quality Parenthesis options The camera name and time can be loaded to the video screen through this option If you set as following picture Figure 3 30 you will see the video as Figure3 29 The camera name cannot be Chinese characters Parenthesis Options Time Stamp amp on off Camera Name amp on off Camera Name apple Can not input 9 amp 556 amp Apply Cancel Figure 3 29 Real time H 264 IP Camera Monitoring System View For Visitor c01c 11 0u Lu 3rd ji T LiT K E Auto vi First Stream v Ha a C wd YQ l MEL For Operator R preset set E v go PTZSpeed 45 v For Administrator aoe EE Figure 3 30 3 14 Image Settings Adjust t
13. the size of the detection area 98 o E 2 Drag it and change the size of the alarm area Figure 3 24 Move Exe right or left and adjust the sensitivity Click apply after all settings The regional box will blink with red color when something moving in your detection area if Lanera y 2U1c 11 U56 10 36 25 n MEAS V LLL Figure 3 25 Note 1 If you add the date amp time to the video don t put the detection window on the time area or else the camera will alarm when the time change 2 If you have not set the motion detection area the camera will not alarm at any time 3 Firefox Google chrome and Safari doesn t have this function because the activex doesn t support it 4 Right click on the screen there are two graphic display modes Direct Draw and GDI Under the GDI mode you cannot see the four detection regions when you select the window1 window2 window3 window4 www foscam com 3 11 Alarm IP CAM will send email or upload images when motion has been detected M Email Alarm W Save Picture on the FTP Server Figure 3 26 Email Alarm Camera will send emails when motion is activated Make sure you have set Email Settings first Save Picture on the FTP Server To upload images to an FTP server when motion is detected you must set FTP Settings first Click Apply after settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 75
14. 5 2674 5668 Fax 86 755 2674 5168 3 12 Schedule If you want the camera alarm during the time you wish or all the time please choose Schedule and set time range for motion alarm Schedule 8 Use the week mode Use the work mode All times day start 1 end1 start2 end 2 start3 end3 IV Sun 00 00 24 v 00 00 00 00 100 00 O0 O0 S Mon 00 00 24 00 00 00 00 x oo 7 00 7 00 7 00 x W Tue 00 00 24 00 00 lt l 100 lt k 00 00 00 00 00 lt S Wed 00 x 00 24 lt l 00 00 00 00 OO lt k 00 00 00 W Thu 00 00 bal 24 00 00 00 00 00 00 00 00 M Fri 00 00 bal 24 o0 o0 00 o0 00 l o0 bal o0 00 M Sat 00 00 24 00 00 00 l o0 oo li o0 l 00 l 00 Apply Cancel Clean Figure 3 27 There are two ways to set the alarm 1 Alarm at any time when motion is detected Select All times and apply you settings the camera will alarm at any time when motion is detected 2 Specify an alarm schedule If you want the camera to alarm during a specify time you can select Use the week mode or Use the work mode and set time range Click apply the settings what you have done will take effect If you click cancel the settings will come back to t
15. COM Settings Baudrate 9600 Data Bit 8 hd Stop Bit 1 Check Type None Apply Cancel Figure5 11 5 2 Default Parameters Default network Parameters IP address obtain dynamically oubnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM DDNS Service Username and password Default admin username admin Default password admin Default user username user Default password user Default guest username guest Default password guest 5 3 Specifications 480TVL 1 4 SONY Color CCD Sensor Image Sensor OPtical variable times Mini Illumination multicolour 0 05Lux black and white 0 001Lux Image Compression H 264 Video Formats Supports NTSC or PAL Formats ImageFrame Rate 25fps PAL Formats 30fps NTSC Formats Down adjustable Video auto hand switch keying automatic digital continuous autofocus ulsg Backlight Automatic backlight compensation compensation SNR gt 60DB AGC OFF SNR One 10 100Mbps RJ 45 Supported Protocol TCP IP UDP IP HTTP SMTP FTP DHCP DNS DDNS static IP address dynamic IP address Alarm detection The motion detecting detection threshold Settings Support Email FTP etc alarm inform way POWER Interface DC 12V 2 0A EU US AU adapter or other types optional Hardware Power Consumption 6 Watts Interface Reset Buttons Network Interface One 10 100Mbps RJ 45 Operate Temper 0 55 C 32 F 1311F Environment 10 80 non condens
16. Settings within the Camera Please set Remote Access within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of Remote Access on the administrator panel Secondly select No lp as a server in the Third Party DDNS Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxqwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Please verify you have input the correct hostname user name and password 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 1 35 88 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below LINKSYS by Cisco Wireless N Home Router Applications amp Gaming Setup Wireless Security Access Restrictions Persona Administration Status Garmin nge Pon Forwarding i ia I EsternalPort internal Port Protocol To IP Address Enabled honnen Senin o 931 H E
17. User Manual Model FI8620 Outdoor Dome Network Camera 10X OPTICAL ZOOM amp REMOTE PAN TILT ROTATE Table of Contents Es vo 2 IRE peor 0 os A nr een eee eee meee 3 1 2 Read Before Uae sss 3 1 8 Packing GONS srar a AA AA ea eee O E A N T eee ee 3 1 4 Physical Description sss eee ee eee d E T T TUE MO o o d 6 on WI Eere VV MO OW ERROR 6 22 allg litige ine Se 9 3 Advanced Camera RN RE ssresriesrirssisssiesriesvirssiestiesvirs viestit tirir itirir r r EI HI rrr rir r roir sir MN ME e M NP 16 eM AOI NOMI VAL OU mt 16 32 Dates MME SEUNGS css ees 17 0 WISER OO Io e BOSRAND ROER ANNEE 19 OE Maced Ie U eT OCIDO E OO OT 20 R ROMO CC i i NNI eenander eren 25 945 Eia EIOS i 95 80 8099808901900 59 URURUSSEURURURSCURURARURUDURUEURUTQUSSSURRULURUS UU UB SUSURURUIRUOUSUMURURUDURU TISSUE RU NE 31 SN He SC digo e 32 SS AUD SDIUEO 5 099955900 9 85099 0 00 00800085099 0509080001500 eee 33 KE FOEI EE 34 NL e eR e le 34 SA MMUU 39 693 Pole 519 0 M M 40 Sl VIOS y nHRRRRRRRRRRRRER 41 Sb Image SE 011 8 CNN 43 Sk IEI ZE c c
18. a arrow Press the mouse and the camera s len will move to the corresponding direction For example put the mouse on the upper right corner of the screen and you can see a arrow press the mouse then the cameras lens will move toward the upper right direction When the icon has three arrows the speed of the rotation is fastest And when the icon has one arrow the speed is lowest Figure 2 8 Put the mouse at the center of the living video you will see the icon of the magnifying glass Figure 2 9 Press the left mouse and you can use the optical zoom Figure 2 9 Right click on the screen you can see two graphic display modes Direct Draw and GDI The default mode is Direct Draw and almost graphic card support this mode But some old graphic card cannot display normally under Direct Draw you can select GDI to try again Figure 2 10 NOTE Under GDI mode you cannot see the motion detect region lines when set motion detection For more details read chapter 3 10 Motion Detection 3 Advanced Camera Settings Click the bar For Administrator goes to Administrator Control Panel to make advanced camera settings 3 1 Device Information Click For Administrator you will see the Device Information It contains Device ID firmware version of the camera and other status of the camera Device Information Device Type C1F0S273NO0POLO Network Connection Current Client Device Firmware Version Device Embed
19. ain name This means that even though your WAN IP address is constantly changing you will have a fixed hostname you can use to access your cameras at all times You can access the camera directly from the Internet using the hostname and port number FOSCAM domain name Each Foscam camera has an embedded unique DDNS domain name the format of this domain name is xxxxxx myfoscam org On the camera body you can see the domain name sticker Here take camera myfoscam org for example Go to option of DDNS Service Settings on the administrator panel you can see the domain name Figure 3 12 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname camera myfoscam org and HTTP Port no 8888 for example the accessing link of the camera via internet would be http camera myfoscam org 8888 Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www dyndns com Here take www no ip com for example Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register Download Services Support Company User Login Managed DNS L wn kw t Easy to use interface Complete control over your domain Login FREE dynamic DNS update client Includes 50 hosts sub domains Additional Services Sign Up More Info Upgrade your No IP account to unlock many EE qe POP3
20. board Ctrl V Recent Media Gave Playlist to File Ctrl Y Convert Save Ctrl R eJ Streaming Ctrl 5 5 Quit Ctrl HQ Ea Eik LIE W ae NM Figure 3 8 www foscam com Open Media Pile PER ise Network Protocol Please enter a network URL http www example com streum avi rtp 8 1234 mms mms examples com stream asx rtsp server example org 8080 test sdp http www rourtube com watch v gg6 x Figure 3 9 You need to enter the user name and password if you select on for RTSP Permission Checksum Click OK and you can see the real time preview RTSP authentication Figure 3 10 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Figure 3 11 NOTE 1 You d better not change the HTTP and RTSP port number at the same time because you cannot submit successfully 2 After changing the RTSP or HTTP port number the camera will restart 3 If you cannot play the video in the VLC player please check the port mapping Figure 3 16 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 5 Remote Access This section will tell you how to access the camera form WAN Real time H 264 IP Camera Monitoring System Device Information Date amp Time Settings Remote Access User Settings z z Internet IP Address Basic Network Settings Remote Ac
21. cess iL Email Settings FTP Settings Manufacturers DONS Auto Capture Enable OT Terminal Motion Detection ee EN Alarm Apply Cancel Schedule a EN Video Image Settings Thirty Party DUNS Initialize Enable or Back UPnP Port Forwarding Enable C oF Figure 3 12 Static IP user Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number Click Show you will see the WAN IP as below http 192 168 11 253 web int R kttp 192 188 11 253 web interip htm Internet IP Address 218 17 160187 You can access the IP Camera from the Internet remote access Enter the WAN IP address and port number in IE browser or other browsers you use For example Http 218 17 160 187 8888 Make sure port mapping or also known as port forwarding is successful You can do port mapping in two ways 1 Enter the setting page of the router to enable UPNP function Then login the camera as administrator choose UPnP Settings to enable UPNP and make sure the state is UPnP success 2 Do port forwarding manually details Fig 3 16 For dynamic IP user DDNS is a service that allows your IP Camera especially when assigned with a dynamic IP address to have a fixed host and dom
22. e T preset set 1 amp go PTZ Speed 45 v wae T For Administrator bea ke Figure 2 2 NOTE x If you could not view living video after running the ActiveX only a red cross in the center of the video or just a black screen Please change another port number to try Make sure all firewall or antivirus software on your computer does not block the active download and installation If you are unable to run the ActiveX control try shutting down the firewall or antivirus program For Firefox Google Chrome and Safari Install the Quick Time Player and fill in user name and password then login you will see the living video Real time H 264 IP Camera Monitoring System For Visitor For Operator JJ IV preset set 1 1 go zu PTZ Speed 45 51 o For Administrator ii 1 Figure 2 3 2 2 Surveillance Window Select the PC login mode and you will enter the surveillance window Real time H 264 IP Camera Monitoring System For Visitor if Bs ui e w gt T FD cUlC 11 086 IEEE Sf E TA REA K U Auto v First Stream GZ 18A Wea WAY AA RN MXT We 2 OEH For Operator ALIE IL 1L em m m LI LULIL CILE YA YA rl EL GALA VA HA preset set 1 vi go PTZ Speed 45 v me Unt D m vt o Figure 2 4 For Visitor For Operator For Administrator Camera supports three level users management admin user and guest The default admin use
23. ed Web Ul Version Mac Address IP Address subnet Mask Gateway Primary DNS secondary DNS start Time 00 01 83 11 11 05 192 168 11 243 255 255 255 192 166 11 1 192 165 11 1 202 956 128 85 1999 12 10 0 1 0 Device ID It displays IP Camera This ID is different form the camera name You can set any camera name you like for the camera in For Administrator gt Video gt Parenthesis Options and the camera name can be showed at the video window but the device ID will always display IP Camera Network Connection LAN If the camera gets wired connection successfully here will show LAN Current Client It shows that how many people are viewing the video For example the Current Client shows 0 that means no people are viewing the video If someone have logged in the camera but do not open the video the Current Client will not change Device Firmware Version Device Embedded Web UI Version Ihe camera s software version Mac Address Each camera has its own MAC ID For example Device ID is 00606E8C5058 the same MAC ID sticker is found at the bottom back of the camera 3 2 Date amp Time Settings There are four models for you to adjust time Manual setting Sync with computer time Network Time Protocol and Keep current time choose one model and adjust the camera time Then choose Time zone Manual settings The administrator can enter the date and time manually Note that the date and time format is y
24. he quality of the video by setting the image parameters Image Settings Brightness Saturation Contrast Hue Figure 3 31 Brightness saturation contrast and hue are used to adjust the quality of the video Camera will save your settings if you click apply If you want to quit settings you have done and restore the status before your setting please click cancel The function of Default is used to restore the initial settings 3 15 Initialize Reboot Click reboot the infection is the same as plug the power and re plug it Factory default Click it all parameters will return to factory settings Backup setting data If you don t want to quit all parameters that you ve set You can click save and all the parameters you set will be stored as a parameters bin file Restore Click browse choose the correct bin file and then click ok to get all parameters which you set before Upgrade Click Browse choose the correct bin file and then click OK to upgrade Don t shut down the power during upgrade Initialize Initialize Reboot Reboot Factory Default Factory Default Backup Setting Data mai Restore Browse OK Firmware Upgrade Upgrade Browse OK Figure 3 32 3 16 Back This will take you back to the video window www foscam com 4 Other Settings Use Mobile to login If the camera has been linked to Internet set the parameters of the camera and router Make sure the ca
25. he status before your settings If you want to reset all time range click clean NOTE Adjust system time before set schedule 3 13 Video Video Video Settings Videa format First Stream Resolution D1 Bit Rate 1536 kbps Lem Frame 25 m ips Key Frame Interval 55 2 150 Bit Rate Contral CBR VBR Image Quality 1 hd The smaller the value the better the image quality the larger the stream control Second Stream mobile Resolution CIF Bit Rate je4 kbps vi Frame 25 lt ips Key Frame Interval 50 2 150 Bit Rate Contral CBR VBR Image Quality hd The smaller the value the better the image quality the larger the stream control Parenthesis Options Time Stamp on amp off Camera Mame O on Off Camera Name IP Camera Can not input 24555 amp 27 Apply Cancel Figure 3 28 Video format The format contains two kinds NTSC and PAL One camera only has one format and you cannot change it Resolution The camera supports First stream D1 704 576 CIF 352 288 QCIF 176 144 Second stream CIF 352 288 QCIF 176 144 The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large
26. ing 10 C 60 14 F 140 F 0 90 non condensing Physical 270 L x 170 W x 260 H mm 2 0GHZ or above suggested 3 0GHz PC 256MB or above suggested 1 0GHz Requirements Display Card 64M or above Supported OS Microsoft Windows 2000 XP Vista Mac OS Browser IE6 and above version or compatible browser Firefox Chrome Safari or other standard browsers Certificate CE FCC CE FCC Upgrade Upgrade from network Application Software H 264 Camera Client 6 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com CEOFC
27. ions user names are admin user guest and the default passwords are admin user guest too Different user has different permission Only admin can do advanced settings under For Administrator page User account can operate For Visitor and For Operator page Guest account only can do settings under For Visitor Please reset the passwords at first using and prevent unauthorized users login the camera Click Apply to save these settings User Settings User Name Password Re type password admin ILLT IIII user LARA LARA quest III EEE Apply Cancel Figure 3 3 Note You cannot change the user name and the passwords cannot be null 3 4 Basic Network Settings IP Configuration Type contains two types Fixed IP Address and Dynamic IP Address Set the appropriate type for you Keep the camera in the same subnet of your router or computer Fixed IP Address Select this option to manually assign a static IP address to the Network Camera Dynamic IP Address Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN Basic Network Settings LAN Settings IP Configuration Type Fixed IP Address v IP Address 192 168 11 253 Subnet Mask 255 255 255 0 DNS Configuration Type Secondary DNS 202 96 134 133 HTTP HTTP Part number 80 ar 1024 49151 RTSP Part number 554 len or 1024 49151 RTSP Permission checksum Son Off No
28. l send email to you with the picture it has captured when the camera alarmed Click Apply after settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 9 Terminal The camera has built in cradle head you d better not change the default settings Figure 3 21 or else you may not control the cradle head Terminal PTZ Protocal Address 1 Protocal PELCO D lt COM Settings Baudrate 9600 Data Bit 8 Stop Bit 1 i Check Type None lt Apply Cancel Figure 3 21 3 10 Motion Detection IP Camera supports Motion Detection when the motion has been detected it will send emails or upload images to FTP IP CAM supports four detection regions Choose the options dialog box before window1 window2 window3 window4 to enable the corresponding areas For example choose window1 Then you can see a box with a number at living video Figure 3 22 If Lamera l Re be he i C MIU en a Ha T menr That means you choose window LH f i 7 L i Figure 3 22 Move your mouse on the regional box and you can see the arrow icon then drag the regional box to any position in the video if Lanera 771 If ee SUB RAS WA KAN EA WRN Vel Wn Y NEA vi r nine ESA KL EA VUA A Emp VA uA Figure 3 23 Move the mouse to the bottom right corner of the regional box When the mouse pattern changes to you can change
29. mera can be accessed by domain name and WAN IP For example the WAN IP is183 37 54 137 the domain name is ycxgwp no ip info Then open the mobile IE enter the following URL you can login the camera _hitp 183 37 54 137 mobile html or http 183 37 54 137 wap wml or http ycxgwp no ip info mobile html or http ycxgwp no ip info wap wml If the HTTP port num isn t 80 you should add the port num to the URL http 183 37 54 137 portnum mobile html or http ycxgwp no ip info port num mobile html Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 9 APPENDIX 5 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card If abnormal check the network connections 5 1 1 have forgotten the administrator password To reset the administrator password you had better unplug the network cable firstly After that press and hold down the RESET BUTTON about 10 seconds Releasing the reset button the password will turn to the factory default Default administrator username admin password admin Default user username user password user Default guest username guest password guest 5 1 2 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel Network Connections Dbclick
30. omputer Figure 2 6 J Set Path Set the storage path of photos and videos The default storage path is D disk Note These buttons are controlled by the ActiveX controller therefore Firefox Google Chrome and Safari cannot allow to these functions Section3 Pan Tilt Zoom Focus Control Up control button 2 Down control button 3 Left control button 4 Right control button va oo MM 2 Zoom in out The lens has 10x optical zoom The biggest optical zoom time is 10 times Ww A Focus This function can help you see more clearly Section4 Preset Go PTZ Speed preset in go PTZ Speed 1 Preset oupport 8 preset position which is considered enough for DIY home amp small business surveillance market 2 Set Click Set to save the position you need the camera to remember 3 Go Click Go to make the camera move the preset position 4 Number button from 1 to 8 You can click the number button with preset position and the camera will go to the preset position 5 PTZ Speed The default PTZ speed is 45 you can change another one between 1 and 63 The larger the number the faster the speed will be How to do preset position We can start preset settings from position 1 Firstly select no 1 within the menu of Preset on the panel Secondly move the camera and stop at a place where you want make preset position Thirdly click set bu
31. r PC If you don t know the DNS server you can use the same settings as the default Gateway HTTP Port number The HTTP Port can be used to access the IPCAM on the LAN Usually it is 80 You can set any number between 1024 and 49151 too After all settings click Apply You will see the following picture click OK and re connect the camera Message from webpage A Ip or port has been changed please Re connect Figure 3 7 RTSP port number Usually it is 554 You can set any number between 1024 and 49151 too Click Apply and the camera will reboot Enter rtsp IP RTSP port number 11 or rtsp IP RTSP port number 12 into the VLC you can see the real time preview WAN IP or LAN IP is OK If the RTSP port number is 554 you can directly enter the following url rtsp IP 11 or rtsp IP 12 The number 11 shows that you will use first stream The number 12 shows that you will use second stream For example Enter risp 192 168 11 169 11 in the VLC RTSP Permission Checksum On Select it and you need to enter the login username and password when you view the real time preview in the VLC Off Select it and you do not need to enter the login username and password VIC media player uim Playback Audio Video Tools View Help K Open File Crl o P Advanced Open File Ctrl Shift 0 EC Open Folder Ctrl F 29 Open Disc Ctrl D ERE Open Network Stream Open Capttike Device Ctrl C Open Location fram dip
32. rname and password are all admin the default user username and password are all user and the default guest username and password are all guest For first using please go to For Administrator gt User Settings panel to change the password and against illegal access Different users have different permissions Admin user has the highest authority He can do any settings User account can do settings below For Visitor and For Operator Guest account can do settings below For Visitor Section1 View The resolution contains D1 720 576 CIF 352 288 QCIF 176 144 and Auto You can choose First Stream or Second Stream to adjust the view window Note When the network bandwidth is bad you d better select Second Stream and the video will be more fluency Section2 Capture Record Playback Set Path Buttons Capture Click this icon the current living picture will be stored to a predetermined path The default storage path is D disk You can click this button vd to change the storage path Record Click the icon The camera will begin recording and store the recorded file to the folder you set And the status column will display REC when recording Click again it will stop recording The default storage path is D disk You can click this button o to change the storage path if Lanera L Hs Te be Figure 2 5 Playback Click the button it will pop up a player And you can see the videos you have stored in your c
33. s connection View status of this connection Change settings of this connection Other Places E Control Panel My Network Places E My Documents ig My Computer C Show icon in notification area when connected Notify me when this connection has limited or no connectivity Details Local Area Connection 2 LAN or High Speed Internet Connected Figure 3 5 Local Area Connection 2 Properties EJIE3 Internet Protocol TCP IP Properties Connect using BE Intel R PRO General You can get IP settings assigned automatically if your network supports this capability Otherwise vou need to ask your network administrator For the appropriate IP settings Thiz connection use S Client for M J File and Pri JB aos Packe Sr Internet Pre Use the Following IP address IP address 192 168 11 98 255 4255 258 6 U Default gateway 192 168 11 1 Obtain DMS server address automatically C Obtain an IP address automatically Install Description Transmission Co wide area networ across diverse int Set Use the Following DNS server addresses Preferred DNS server Alternate DNS server There are two DNS servers you can set the same for your camera Same with gateway is also OK igure 3 6 Click here the same subnet mask and gateway of your camera with you
34. sa X L V i led U miet Wow i gt A nam E Propose using 1024 768 Figure 2 1 Section1 Select Language FOSCAM camera supports up to multi languages such as English Spanish Deutsch and so on You can select the language you need via click on the select language bar to switch Section2 Video View Login Button For PC please select the login button under Video View Section3 Mobile View Login Button If you are using the Mobile to access the camera here you need to select Mobile View login button Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Section4 Download ActiveX For IE users the ActiveX have been embedded in the IP Camera Tool so if you have installed the IP Camera Tool you need not download again If you use Firefox Google Chrome Safari or others you should download and install QuickTime Player as the ActiveX from other website For remote IE users first time you use the IPCAM you may need download and install the ActiveX Please read chapter 5 1 in Appendix about how to download and install the ActiveX Section5 Attention For better viewing here we suggest using 1024 768 screen resolution Click the PC login button under Video View you will see the video window For Internet Explorer Real time H 264 IP Camera Monitoring System Parnas IP Camera 2012 11 08 16 3v 5 Auto w FirstStreem Y HA ALL we wg For Operator
35. sktop 3D Network Ei iDisk A Applications 1 Documents Utilities Recent Folders Go to Folder Connect to Server Figure 5 8 www foscam com DU UU ix UTHITIES cy B lt gt som a DEVICES Name Date Modified _ it A ae L Macintosh HD DigitalColor Meter app 20104718278 E F10 51 1 4 M EA iDisk amp Disk Utility app 2012 F2H16H TT 12 19 31 3 M E Expos app 2012 2B16H TT 12 19 479 KE SHARED Grab app 201015278 TT 12 14 1 7 M PLACES Grapher app 20094821A E F4 00 29 8 ME Desktop Lel Java Preferences app 201247 R5A FF6 15 A Applications Keychain Access app 2012 2A16A T412 19 9 5 M j Documents S Migration Assistant app 2012 2H16H TF 12 19 3 8 M GS user Network Utility app 20104 1827H LT 10 30 2 4M SEARCH FOR Podcast Capture app 2012 F2B16H KT 12 19 10 1 M D Today RAID Utility app 2012428 16A EF 12 19 Yesterday 7 Remote Install Mac OS X app 2012 F2H16H T T12 19 2 1M Past Week k Bd Spaces app 2012 2H16H F 12 19 426 K a System Profiler app eee 16H TE 12 19 5 5 M GE All Images M Sisto _ amp VoiceOver T Uli app 2012428 16H T 12 19 9 7 M N Xl Lapp 20124725168 F412 19 5 2 ME I A K MB lof 26 selected 223 47 GB available Figure 5 9 localhost user qtdefaults read trans ortSetti z 3 QuickTime streami 81 localhost user gtdefaults write transportSettings HTTP 88 Quicktime a port
36. te You need to restart the machine this setting will only take effect Figure 3 4 If you want to set a static IP for the camera you should keep the camera in the same subnet of your router or computer The DNS Configuration Type has two types Manual DNS and From DHCP Server If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection It contains all the information The step is Control Panel Network Connections Double click Local Area Connections gt Choose General Properties You will see all the information in it Network Connections Q Back ul d pe Search lg Folders Ek Address e Network Connections LAN or High Speed Internet Network Tasks Local Area Connection 2 OSR ETEA EO HO Connected 4 Local Area Connection 2 Properties EE Set up a home or small C ala Intel R PRO 1000 MT Ne General Authentication amp dvanced office network Connect using Change Windows Firewall EB Intel R PRO 1000 MT Network Con settings This connection uses the following items Disable this network device Repair this connection ml Client for Microsoft Networks A File and Printer Sharing for Microsoft Networks ill QoS Packet Scheduler Internet Protocol TCP IP Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks mj Rename thi
37. tton to save it as position 1 and you have done preset of position 1 After that you can select no 2 within the menu of Preset on the panel and move the camera and Stop at another place and set as preset position 2 You can do all the 8 preset positions with this method If you want to see the preset position you have set such as the position 1 only select the set no 1 and click go button the camera will go to position no 1 Section5 For Administrator Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel Section OSD If you have added time and camera name in the video you can see it in the surveillance window Go to For Administrator Video panel and you can add camera name and time on the live window Here you can change another device name The default device name is IP Camera Go to For Administrator Date amp Time settings panel and adjust the device time Section7 Status bar Figure 2 7 There is a status column below the view window Figure2 7 1 The current state of IPCAM 2 After the view has been digital amplified click the icon the view will be digital narrowed 3 Click the icon the view window will be digital amplified 4 Click the icon the view window will restore the original size NOTE Firefox Google Chrome and Safari have not these functions because the ActiveX does not support it Onscreen Mouse Control Put the mouse on the screen and you can see
38. y click Finish and the computer restarts upon installation completion Re login the camera and you can see the surveillance window 5 1 4 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser Tool Internet Proper Security Custom Level ActiveX control and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins www foscam com inter not plions Solet sone to Wet of change securty settings Local intraret Trusted stes Internet es THs zone is for Irkomet websites except those listed in trusted and restricted zones Securky level foe this zone Allowed levels for thes zone Medium tc High Medeum high in Approgriata for most websites vp Nn NEEN Unsigned Active controls vat nat bef L ramp Laad Figure 5 4 If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 80 use any port between 1024 and 49151
39. yyy mm dd and hh mm ss Network Time Protocol It is a protocol which synchronizes computer clocks by periodically querying an NTP server Interval The interval time between last time and next time that the camera adjust time with Ntp Server Time zone Select the appropriate time zone from the list Date amp Time Settings Current date amp time 2011 08 20 19 47 47 Adjust O Manual setting Date 2011 09 20 vyyy mm dd Time 19 46 02 hh mm ss 1971 01 01 2036 12 31 Syne with computer time PC Time 2011 08 20 14 45 34 8 Network Time Protocol 1 Nip Server time nist gov S Interval 01 hd hours Keep current setting Time zone GMT 08 00 Beijing Chongqing Hong Kong Urumqi 3 Apply 5 Cancel parum CS Figure 3 1 If your country implements the Daylight Saving Time when you select the Time zone you can see the following screen www foscam com Manual setting Date 2011 09 20 yyyy mm dd Time 19 46 02 hh mm ss 1971 01 01 2036 12 31 pe Time TRS O Network Time Protocol Mp Sener Interval 01 hours Keep current setting Figure 3 2 The camera will adjust the daylight saving time automatically if you select Automatically adjust clock for daylight saving time changes Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 3 User Settings The camera has set up 3 level user permiss
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