MPIE Website User Manual - Michigan Professional Insurance
Contents
1. mple michigan professional insurance exchange Website User Manual www mpie org Michigan Professional Insurance Exchange 616 202 2288 phone 616 741 1999 fax 333 Bridge St NW Suite 810 Grand Rapids Michigan 49504 Table of Contents Click on the specific topic below to go directly to that section Crete a Memper Logh enone ene ere E E eee ae eee ee ee ee ee ee ee eee eee ee 3 Log in to MPIE Website ape decane vetcesan tates saeco niea catscemterinsciipenpraseasenstoagcitanstaatod venetsuansecdont menaulsutecaehunsetseanveratianesseoe 4 Reset Your Password sro acs etc ast pce ence ssn steps sce eet eee ceeded eeee tee cguteiadeniaeaes 5 Register fora Seminar Or WeDINADN ccccccccccccceceeseeeeeesessesseeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeessseseaaaaaaaaseeeseeeess 7 View Recorded Seminars and WeDINANG cccccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseessaauaeeaaeeaaesaaeaaaaaaaaaaaaas 9 Partic pate in Online Courses 000 ccccccccccccccccssessseeeeeeeeeeeeeusseeceeeeeseuaesseeeeeeseuaeaaseeceeeeessuaaaaaseeeeeeessssaegsseeeeeees 11 TS SEMI Gi 1S OO EE A E E EE P E E E E A E 11 QuantaMD Qualty amp Safety C ouesse EEE ESENES 15 AHRQ WebM amp M COUISES iccccocsanvssansaaninnoxsaumbadnidaissantaacetentauwtedeiaanendstauwosdyseanoetiaasecestaneecdniaasecestduwtedeidacxoestaannestux 17 Access Risk Reduction and Quality Improvement RESOUITEG ccccccccccssssseeeeeeeessaeessseeeeeee2. Commentanes Perspectives SubmitCase CMEC EUL Glossary Patient Safety Primers About Contact FAQ CME CEU Quizzes About CME CEU Earn continuing me dicalsisbseee Credit contina sees wits CEU and trainee g Physicians MESES physician assistants and certificggetf by completing these quizzes based on Spotlight Cases amp Commentaries medical trainees are eligible to receive credit or certification Log In to take quizzes amp earn credit New User To pass a score of 80 is required Emal Addres oT Register now to take quizzes and earn credits 1 want CME CEU credits I want Student Trainee Certification If after two attempts you have not passed the quiz will no longer be available More about CME CEU and Trainee Certification Forget your password 3 Register Now LOG IN 3 Read the cases and take the conesponding quizzes AHRQ requires you to eam a minimum of two CME creditsto obtain a CME certificate Email your C ME certificate to risk mpie org or fax them to 616 741 1999 to notify MPIE of your participation in this program and receive a 15 premium discount on your next renewal Note Programs must be completed at least three months pnorto your renewal 17 Access Risk Reduction and Quality Improvement Resources MPIE Physician Office Risk Management Manual Provided for our physician and office staff members this manual provides guidance and tools on the most frequent
3. an ToD outcome has taken place Goals of the Early Resolution Program Giving Assistance to Patiente amp Providers Encourage open honest communication Encourage expresiions of concem a Meet patients needs at crucial time Reduce fitigation expenses 24 Obtain Information on MPIE s Litigation Stress Support Program and Resources The litigation stress support program provides MPIE providers with the resources and support they need to understand and cope with the personal and professional stress created by involvement ina medical malpractice case oran adverse outcome that may result or has resulted in litigation SEF ree i 1 Choose Ligation Stress Support from the Risk amp Patient Safety drop down menu a a OIC YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Risk Reduction and Gusdity Improvement Ressources HOME FISK amp PATIENT SAFETY Web Eszed Links Resounces and Risk amp Patient Safety Toole hHewaletters implementing mk management best practices is the best defense against adverse events and caime To help you ue eee ott Physician Practice Risk adopt those best practices MPIE offers continuing medical k HA Management Mews Alert Senice education programs that cover both clinics and administrative rick manage
4. l DIC YOU NEED P rtnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us 2 Click on Forgot password MEMBER LOGIN E Remember me weed a member nm n Forgot password gt Services YOU NEED Partnership michigan professional YOU DESERVE insurance exchange 3 Type in your email address and click SEND gt Services YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Forgot your password To recover your password enter the email address associated with your MPIE account gt Email Address 4 When your request has successfully sent you will receive the message below MEMBER LOGIN Q Services moie DIe YOU NEED Partnership YOU DESERVE michigan professional insurance exchange Education Risk amp Patient Safety Claims Members About Us What Defines MPIE Insurance v Thank you You will receive an email with instructions for updating your password 5 Check youre mailfora Password Reset Request email See the example below Click the link to direct you to the Password Reset page Password Reset Request MPIE Admin lt serveradmin mail134 25 atl141 mandrillapp com gt on behalf of MF E
5. login link MEMBER LOGIN Q E Remember me Need a member login 5 w YOU NEED michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance v Education Risk amp Patient Safety Claims Members About Us 3 Complete the registration fom and click REGISTER You will be required to provide your MPIE policy number This islocated on yourdeclaration page If your policy isnot readily accessible to you please feel free to contact us at 616 202 2288 extension 3 oratn Log in to MPIE Website If you already have a member login follow these stepsto log in 1 Goto pie org and click on MEMBER LOGIN MEMBER LOGIN Q mbole 9 DIC _ YOU NEED avtnershi YOU DESERVE michigan professional insurance exchange Claims Members About Us What Defines MPIE Insurance Education Risk amp Patient Safety WE RE HERE TO HELP Learn More 2 Enter your e mail address and password and click the LOG IN button MEMBER LOGIN Q Need a member login Forgot password E Remember me aa ia DIe _ YOU NEED YOU DESERVE michigan professional insurance exchange What Defines MPIE Insurance v Education Risk amp Patient Safety Claims Members About Us Reset Your Password 1 If you have forgotten your password you can reset it by going to www mple org and clicking on MEMBER LOGIN AON MEMBER LOGIN Q NS d Services
6. michigan professional insurance exchange What Defines MPIE Insurance Education HORE ASK E PATENT Sere Ty Risk amp Patient Safety implementing mzk management best practices is the best defense ageinst adverse events and claims To help you adopt those best practices MPIE offers continuing medical educetion programs that cover both clinical and administrative risk management issues and recommendations Gur offering reflects the latest research and analytic in the fields of patient csfety and nak management We aloo provide personalized rick management solutions When e rsk i identified we sre here to achane and BIS you to protect your prectice 2 Click the hypeninksto open a PDF file containing the Newsletters FACETS is the MPIE newsletter covering topics focused on rick management patient safety clinical practice concems and recommendations legal and practice lisbility aues and claims trend analysic Archive issues are siso syaiable 2014 FACETS 2014 Winter FACETS MPIE Provider Losa Prevention Premium Discount Program Enhancements Physician Policy and Risk Service Enhancements Cyber and Audit Liability Orthopedic Cisims Quick Facts Looking for Zebras Diagnostic Errors and What to do About Them MPIE Launched New Website roo fa cets o3 oy o6 s 2014 Summer Fall FACETS Risk amp Patient Safety Risk Reduction and Guatity Improvement Resources Physician Practice R
7. muct arrive mo later than 6 46 p m te sam CME or MPIE credit due to the one hour length of this program Cages will include APP supeniaion Documentation that hurts defense EMR tmely eninyscanning tracking of tects ordered View Recorded Seminars and Webinars MPIE recognizes that yourschedule may not allow you to attend a live seminar or webinar Therefore recordings of these programscan also be viewed at yourconvenience 1 Choose Seminars amp Webinars from the Education drop down menu a EF VICES j DIC YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Risk amp Patient Safety Claims Members About Us Semingdra amp Wiebenars HOME ELUCA HON Online Courses ae ae For Physicians and Advenced Education Practice Profecsionsis Improving patient care and enhancing patent safety throu A F 4 oP i For Office Managers and Staff aducetion and mak management dernices are atthe heart MPEs mission We sre committed to providing quality s For Rick Managera relevant and accessible education programs Members ce gelect irom a venety of online courses seminars and For Nurses webinars Meeting our educational requirements ano eligibility criteria mey earn membara a 15 premium discount OM ISuance Coverage Our educational initiatives are developed to reach a variety of healthcare professionals 2 Scrolld
8. required fields Navigate to the Quality amp Safety page choose ANY of the topics offered in the EXPERT PRACTICE SERIES complete the entire seriea of courses for that activity you must earn a CERTIFICATE as that will act ac your evidence of completion for the MPIE credit program We offer courses are curently eligible for the MPE premium discount program and will not be accepted if submitted Ai courses in a senes must be completed Once you have successiully completed and obtained the certitcate of completion please fonvard it to MPIE so we may record and credit you for the activity Please email or fax your CERTACATE to MPIE Risk Management at nskgimoe org or fax 616 3919 AHROG WebM amp M Courses American Academy of Orthopaedic Surgeons 2 lf you are notalready a member of QuantiaMD click on Join forFree and complete the registration form If you are a member sign in using youremail addressand password amp Q uan ti a M D Email address Password Signin Forgot password Formats Topics Faculty Partners Take a Tour Coin for Free Practical Advice for Practicing Physicians Join the Community lts free always ASK zis Questions and seek advice Last 0 seconds ago Last 15 minutes ago Last 46 seconds ago Last 4 minutes ago 15 3 Once logged in choose Quality amp Safety from the Topics menu e Q ua nti a M q o a Nichole Dennis Risk Management a Formats Topics Facu
9. to empower physicians to effectively navigate the legal system recognize and cope with the accompanying symptoms of litigation stress and emerge from such painful experiences intact 25 Uulize Ambulatory Practice Safety Assessment Tools As part of our support for patient safety in the ambulatory care setting MPIE provides several proactive self assessment tools to assess your patient safety practicesand improve as necessary This service isfree and participation in the safety activity may be optional or required and may meet the cntena forthe 15 premium discount Please inquire with the Risk Management Department directly if you are interested in completing a self assessment for premium credit 1 Choose Ambulatory Practice Safety Assessment Tools and Acute Care Collaborative from the Risk amp Patient Safety drop down menu x YOU NEED Partnershin michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Risk Reduction and Quality Improvement Resources HOME gt RISK amp PATIENT SAFETY Web Based Links Resources and Risk amp Patient Safety Tools Newsletters Implementing risk management best practices is the best defense against adverse events and claims To help you Physician Practice Risk adopt those best practices MPIE offers continuing medical education programs that cover both clinical and Manageme
10. M courses Online Courses MPIE partners with the top providers of online education and brings that education to our members st no cost We understand your time ic valuable and you want to be able to complete education on your schedule Online education best fits that need Please note that each program has ifs own registration process The Sullivan Group Quantia MD Quality amp Safety Courses AHRO WebM amp M Courses AHRG WebM amp iM presents csse studies submited by your colleagues for discussion and lessons learned We feel that case ctudies are an effective learning method and will grant credit toward the MPIE Physician Loos Prevention Program A minimum of two CME for the case review and completion of the Spotlight Quiz is required to obtain a CME certificate from AHRG Registration with AHRG E necessary Once you have successfully completed and obtained the CME certificate s send them to MPIE so we may record and credit you for the activity Minimum of two CME s will be approved ee American Academy of Orthopaedic Surgeons 2 If youdon talready have a complimentary AHRQ account create one by completing the New User section clicking Register Now and completing the registration fom If you already have an account signin using youremail addressand password AHRQ M M sac ME PSNet l Agency for Healthcare Research and Quality Advancing Excellence in Health Care AHRQ gov Cases amp
11. R DFASHRM President Risk Managers Michigan Professional Insurance Exchange rae 3 Complete the registration form and click REGISTER Upcoming Seminar Register Now Closed Claims Review 8 25 15 LIVE August 25 2015 amp 00pm 700pm MPE Office 221 Michigan Street WE Suite 403 Grand Rapids M4950 Mark Fatum JD Rhoades Mckee Attendees must arrive mo later than 6 46 p m to sam CME or MPIE credit due ta the one hour length of this program Caaes will include APP cupernvision Documentation that hurts defence a EMR tmely entryscanning tracking of tests ordered BS AOD TO CALENDAR Important Note Registration for Ime semirsa is required Selecten event for more information We slo offers recorded celection of our Most populsr ceminers For physicians and APPs attendance at s five seminar will qualify towerd your 15 premium discount iou must dign in attend the entire seminarend complete an evaluation form to earn credit Ij you have queatonc regarding the events or your rick management credit stetus pleaze email uc or call 516 391 7988 ricklpie ong 4 Once your registration has been submitted you will see the following message nn lll EE _ _ Upcoming seminar Your registration has been successfully submitted Closed Claims Review 8 25 15 LIVE August 25 2015 6 00pm 700pm MPE Office 221 Michigan Street NE Sute 403 Grand Rapids Ml 49503 Mark Fatim JD Rhoades Mckee Attendees
12. Risk amp Patient Safety drop down menu i SEFVICES ot YOU NEED Partnersnip michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Rink Redaction snd Gusty Improvement Resources HOME HISKE PATIENT SAFETY Web Based Links Recources and Teals Risk amp Patient Safety Newaletters implementing mk management best practices it the best defense against adverse events and camne To help you a z fi Physician Practice Rick adopt those best practicas MPIE offers continuing medical Management Mews Alert Service educetion programs that cover both clinical and g administrative rick management icruess and y Recoluti m Givin recommendations Gur offering reflects the latest recearch Early Recolution Program Giving Assistance to Patent amp Prowiders and analysis in the fields of patient tafety and risk management We alco provide perconalized rick management eolutions When a risk is identtied we are here to advies and awit you to protect your practice Litigation Strese Support management practice Ambulatory Practice Safety Assecoment Toot and Acute Cere Collaboratives 2 Click on ECRI Physician Practice Risk Management Resources Risk Reduction and Quality Improvement Resources MPIE Physician Office Risk Management Manual Provided for cur physician and office staf members Th
13. clicking on the Log out hyperlink will resultin lost or corrupt data For security reasons after 20 minutes of inactivity you will automatically be disconnected from our servers You must log back in 13 4 Click My Cumc ulum Begin Taking Courses TSG HOME SUPPORT LOGOUT The Sullivan Group 5 Click the plus sign icon next to each category to view the related courses Click ona tile to begin a course TSG HOME SUPPORT LOGOUT The Sullivan Group a saving lives p reducing risk Your 2015 Curriculum July 28 2015 at 9 57 54 AM CST Alerts Filter By Default View Al Courses Remaining Courses Only About Your New Home Page 3 important Notes 1 You must finish any course started during the calendar year by midnight on December 71 On Jan 1 the course s will reset to the beginning 2 If you pass a course you will have read only access to that course for a period of one year or until you no longer have access to the course whichever comes first Facility Curriculum Settings o You will have 3 opportunities to pass each course If you fail the course 3 times your facility administrator must contact TSG to reset the course You can retake a course every 5 years General Risk Management Last Completed Your Facility Administrator 11 5i Strat to Prevent Medication Errors CME In Progress If you have any questions 2 please contact your Facility Administrator Karen Ragland 3 Emai
14. e manual provides guidance and tools on the most frequently aiked rick management topics The manual ic frequenty updated so you have the latest information available Fr Batory are kielt brprowerrhs ECRI Physician Practice Risk Management Resources This parte TOETER Mee cries stno cost The ECR Physician Practice Risk Management Resourcen provides another ource for risk management and patient cafety tools Select the Resources tab on the landing page to eocecs all available tools MPIE Ambulatory Care Quality Improvement Manual This manual it intended to provide you with guidance to apply the concepic of Plan Do Change Actto any process in your practice that requires improvement 19 3 Select the Resources tab on the ECRI website to accessall available tools ECR I Institute My ECRI Topics About ECRI News Events ContactUs LMyAccount Log Out Memberships amp Services M_ Search Memberships amp Services Your browsing history Physician Practice Risk Management Evidence based tools analyses and strategies to help you manage risks and patient safety in your A physician practices Advice and tools to address your most challenging safety risk and quality PATIENT SAFETY issues AND QUALITY Overview Services Resources News Help Quick Links Table of Contents Physician Practice E News Toolkits Guidance Articles Sample Policies amp Tools Self Assessments Educat
15. eduction and Quality Improvement Resources Germ TNE mendal provides guidance and tools an the most frequently sacked rick management topics The manual ic frequently updated so you have the latest information available ECRI Physician Practice Risk Management Resources This partner ragource is available to MPIE members st no cost The ECRI Physician Practice Risk Management Resources provides another ource for rick management and patient cafety tools Select the Resources tab on the landing page jo soccecs all available tools MPIE Ambulatory Care Quality Improvement Manual This manual it intended to provide you with guidance to apply the concepts of Plan Do Change Act to any process in your practice that requires Mproa we ment 2 The manual willopen ina PDF file Click ona topic in the Table of Contents pages 3 7 to navigate to that page Use the Retum to Table of Contents link at the end of each section to navigate back 18 EC RI Physician Practice Risk Management Resour es This partner resource isavailable to MPIE members at no cost The ECRI Physician Practice Risk Management Resources provides another source fornsk management and patient safety tools Available resources include Toolkits Sample policies and tools Guidance articles Physician practice e news archives Se lf assessment questionnaires Education training resources 1 Choose Risk Reduction and Quality Improvement Resources from the
16. ement Resources from the Risk amp Patient Safety drop down menu E oerVvices YOU NEED Partnership michigan professional YOU D ESE RVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Risk Reduction and Gusiity Improvement Resources HOME gt ISK PATIENT SAFETY Web Based Links Recounces and Tools Risk amp Patient Safety Newsletters implementing FE mensgement teat Pracioes in the 02t defence against adverse events and claims To help you ies Physician Practice Riak Management Mews Alert Service adopt those best practicas MPIE offers continuing medical education programs that cover both clinical and administratie rick management i cues and recommendanons Dur offering refiects the lateat reresearch a eee aera and analysis in the fields of patient safety and risk Acsiniance to Patent amp management We also provide pernonalized risk management Providers solutions When a risk is identfied we are here to advise and T o eee gt a EEIT TRENAT r o bo acaistyou to protect your practice Litigation Stress Support ee Dedicated ig rewarding cty ong FISK management practice Ambulatory Practice Safety z Assecoment Toots and Acute Cere Collaboratives 2 Clickon MPIE Ambulatory Care Quality Improvement Manual Risk Reduction and Quality Improvement Resources MPIE Physician Office Ri
17. essaaaaaeeeess 18 MPIE Physician Office Risk Management Manual essssssssnsseesssrrrrrnesssrrnrrnrnnnssrrnrrnrrresssrnnrrrrreesrrrrrrreessrnne 18 ECRI Physician Practice Risk Management RESOUITES cscccecececsesesseeeeeeeeeeeeesseeceeeeeeseeaasaeeeeeeeeessaaeeess 19 MPIE Ambulatory Care Quality Improvement Manual cccccccccssssssseeeeeeeeeeeeseeeeeeeeseeeeeaeeeeeeeeessaaaeeess 21 Access Web Based Links Resources and Tools ccc ccc ccccccecceecceceneeceueeeeeeaeeneeeneeeaeeeaueeauesaesaueeueeaesneeaes 22 Read FACETS N CWSICUES 0000 citer eee 23 Obtain Information on MPIE s Early Resolution Program Giving Assistance to Patients amp Providers 24 Obtain Information on MPIE s Litigation Stress Support Program and ReESOUICES ccccssssseeeeeeeeeees 25 U lize Ambulatory Practice Safety Assessment TOol 0 000 0ccccccccecceeeeesseseeeeeseseeeeeeeeeeeeeeeeesssssasaaaggags 26 Repon a FI ric pt vances baba adeno panacea pan vnc tps ta bythe Ordena tcato teen densa daa tat 27 Create a Member Login If you don talready have a member login forthe MPIE website you can create one by taking the following steps 1 Go to npie org and click on MEMBER LOGIN MEMBER LOGIN Q mpie gm michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us 2 Click on the Need a member
18. ican Academy of Orthopaedic Surgeons 11 2 If youdon t have a usemame and password contact MPIE at isk mpie org or 616 202 2288 ext 3 to requestan account If you have a usemame and password click the box on the bottom right of the screen to log in Powered by The Sullivan Group VY Services a TH E r YOU NEED Partnership SULLIVAN michigan professional YOU DESERVE GROUP INSUrAnce exchange MY ACCOUNT SUPPORT CONTACT US HOME WELCOME MPIE has teamed up with the best in the industry for on line education The Sullivan Group MPIE requires physicians to participate in a risk reduction or patient safety activity annually in order to maintain or to quality for a 15 insurance premium discount You have been given access to a menu of courses and may choose one course to complete and remain or become eligible for the premium discount You may participate in any of the courses listed regardless of your specialty The Sullivan Group offers a wide variety of educational courses f you are interested in a course not listed in your account please contact the Sullivan Group directly MPTE will have access to your participation and completion information The following courses are highly recommended for all MPIE provider education 11 Simple Strategies to Prevent Medication Errors and Handofts Transitions amp Discharges Key Moments in Patient Care Please note You may only complete one complementary course if you would li
19. ick Acsivtance to Patients amp Providers Litigation Stress Support Ambulatory Practice Safety Care Collaboratives Archive 2013 Fall FACETS 2013 Summer FACETS 2013 Spring FACETS 2073 Winter FACETS 2012 Summer FACETS 2071 Winter FACETS 2071 Summer FACETS 2071 Spring FACETS 2010 Summer FACETS 2010 Spring FACETS 2009 Summer FACETS 2009 Spring FACETS 2009 Winter FACETS 2008 Summer FACETS 2008 Spring FACETS 2008 Fall FACETS Web Bs2ed Lnks Resources and Management Mews Alert Service Early Resolution Program Giving Acsecoment Toots and Acute Services YOU NEED Partnership YOU DESERVE Claims Members About Us r Dedicated to rewarding strong risk management practice newsletter Subscribe Facets Newsletter t E Newsletter 23 Obtain Information on MPIE s Early Resolution Program Giving Assistance to Patients amp Providers Early Resolution Program Giving Assistance to Patients amp Providers is designed by MPIE to address the needs of providers and their patients afteran unexpected outcome hastaken place 1 Choose Early Resolution Program Giving Assistance to Patients amp Providers from the Risk amp Patient Safety drop down menu OIC YOU NEED Partnership michigan professional YOU D ES ERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Riak Reduction a
20. ion amp Training TOOLKITS Collections of tools outside resources and educational programs on key risk management topics like Credentialing Test Tracking and Follow Up Quality Improvement and more CONTACT US need help with View Toolkits gt SAMPLE POLICIES AND TOOLS See how other organizations have addressed challenges and access expert guidance from regulatory accrediting and patient safety agencies Search Sample Pollicles and Tools gt View List of Pollcles and Tools gt GUIDANCE ARTICLES In depth discussions of risk safety and compliance topics action recommendations lists of resources and supplementary articles Search Guidance Articles gt View List of Guldance Articles gt PHYSICIAN PRACTICE E NEWS Biweekly news with up to the minute information on developments in risk management and Ambulatory Care Risk Quality amp Safety T hysician Practice Risk Management iclanpractice ecri_or 610 825 6000 ext 5474 Request More Information gt ECRI Directory gt Available Monday Friday igi Live chat with an ECRI Representative gt 8 30 am to 5 00 pm ET Report a Device Problem gt NEW WEBSITE RESOURCES 20 MPIE Ambulatory Care Quality Improvement Manual This manual is intended to provide you with guidance to apply the concepts of Plan Do Change Act to any processin your practice that requires improvement 1 Choose Risk Reduction and Quality Improv
21. k management derices ars atthe heart MPEs mission We sre committed to providing quality j For Risk Managers relevent and accessible sducation programs Members ce 5 select irom a vaneaty of online courses seminars and For Nurses webinars Meeting our educational requirements and eligibility critena msy earn members a 15 premium discount OM MANANCE Coverage Our educational initiatives are developed to reach a variety of healthcare professionals 2 Browse the available seminars and webinars listed under Upcoming Seminars amp Webinars Choose one and click REGISTER NOW If desired click ADD TO CALENDAR to open and save a calendarappointment forthe program Upcoming Seminars amp Webinars Closed Claims Review 8 25 15 LIVE 6 00pm 7 00pm i MPIE Office 221 Michigan Street NE Suite 403 Grand Rapids Ml 49503 Mark Fatum ID Rhoades McKee 5 K T W T F 5 Attendess must anive no later than 6 46 pm to esm CME or MPIE credit due to the one hour length of thia 28 29 30 l 2 3 4 progrant 5 a ri B 9 T Cases will include _ 7 IZ 14 15 5 j 5 APP supervision 13 al 21 22 2 24 29 Documentation thet hurts defense be p A 25 27 28 29 30 7l EMR timely entry cceanningitracking of test ordered 8 app To CALENDAR 4 REGISTER NOW FILTER BY CATEGORY Physicians amp Advanced Practice Professionals Office Managers amp Staff 12 00pm t00pm I Webinar Michelle Hoppes RN MS AHRMG
22. ke to complete additional courses we will bill you 52 00 per course The Sullivan Group designates these enduring materials for a maximum of 2 AMA PRA Category 1 Credits Physicians should claim only the credit commensurate with the extent of their participation in the activity For more information about the requirement please go to http mpie org members have not registered with The Sullivan have already registered with The Sullivan Group need to register and create a user Group lam ready to start or continue my name and password course s You only need register once Register Here 12 3 Enter your username and password and click Login If needed use the Forgot Password button to reset your password mpie O gil tt Partnership que SULLIVAN YOU NEED michigan professional al sp insurance exchange AL GROUP MY ACCOUNT SUPPORT CONTACT US HOME Course Login Enter the User Name and Password you created when you registered Log in and click on the tab titled My Curriculum Begin Taking courses You will only see the course headers ex 2015 course curriculum Click on the plus sign on the left side of a course header to see the full curriculum wera O 1 lf you forgot your password please click on the Forgot Password button gt Forgot Password WARNING When exiting a course you MUST click on the Log out hyperlink Closing the browser without
23. l kragland thesullivangr OU vom 4 STATS ata Glance For Yea AI Courses Emergency Medicine Urgent Care Primary Care Last Completed Courses Taken 0 All Credit Hours 0 0 All Hospital Medicine internal Medicine Last Completed Shee Salts FAQs Pediatrics Last Completed Contact Support set Password Hint Questions Pathology Last Completed 6 MPIE will automatically be notified of your program participation and willaward a 15 premium discount on your next renewal Note Programs must be completed at least three months pnor to your renewal 14 QuantiaMD Quality amp Safety Courses 1 Click on the plus sign icon next to QuantaMD Quality amp Safety Courses and click Proceed to QuantiaMD online education Online Courses MPIE partners with the top providers of online education and brings that education to our members at no coat We understand your time is valuable and you want to be able to complete education on your schedule Online education best fits that need Please note that each program has its own registration process The Sullivan Group Quantia MD Quality amp Safety Courses QuantiahD gt may be used to meet your educational needa and to satisfy the requirements of the MPIE Provider Loss Prevention Program Freemium Discount Program In order to access Quantia MD providers will nsed to become a member to do so follow the link below and select Join Now amd complete the
24. l the entire ansgement act program has been wiewed Participation in a risk m 4 Once submitted you will see the following message below the program recording Thank You Your attestaton for this webinar has been sent Your credits will be applied to your account 10 Participate in Online Courses MPIE partners with the top providers of online education and bnngsthat education to our members atno cost We understand your time isvaluable and you want to be able to complete education on your schedule Online education best fits that need Please note that each program has its own registration process fT oer Vicks To accessthe online courses choose Online Courses from the Education drop down menu le 7 YOU NEED Parinersnip LEP SFLLE michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Seminars amp Webenars HOME EPICS HON f me Binge Se For Physicians and Advanced EFaucation j TE Prectoe Profesgonsis Improving patient care and enhancing patent safety throu For Office Managers and Stat education and isk management sernices are at the heart i MPIE s mission We ere committed to providing quality i z For Rizk Managers relevant and acoeccdble education programs Members ce a lect from eavenety of online coursed seminars end i For Mire webinars Mee
25. lty Partners Post Cases Cancer amp Oncology Baylor AAFP crear y mea eee aii j Create a Member i Emergency Medicine Johns Hopkins CDC Post pka l Gastroenterology MD Anderson CMS Ack a queshon uf SS General Medicine Mayo Clinic Endocrine Society s saa or share with ee Ns Healthcare Reform Medical University of South Million Hearts me stidi Image Challenges Hospital Medicine Carolina NCCN audience iici iaa Memorial Sloan Kettering SHM Leadership National Jewish Health SIDM Mental Health amp Psychiatry iced AR Nephrology Northwestern Memorial Neurology Select Medical Pain Thomas Jefferson Patient Experience LN Pediatrics einai Physician Wellbeing UEN University of Michigan Fractice Management x NNS UT ba JY Sports Medicine Women s Health ALL TOPICS Uniwersity of Pennsylvania 4 Choose any of the Expert Practice Senes programsin the Quality amp Safety section These are the only courses on this site eligible forthe MPIE premium discount program All coursesin a senes must be completed in orderto receive a certificate Email your certificate to nska mpie org or fax it to 616 741 1999 to notify MPIE of your participation in this program and receive a 15 premium discount on your next renewal Note Programs must be completed at least three months prior to your renewal 16 AHRQ WebM amp M Courses 1 Click on the plus sign icon next to AHRQ WebM amp M Courses and click Proceed to AHRQ WebM amp
26. ly asked nisk management topics 1 Choose Risk Reduction and Quality Improvement Resources from the Risk amp Patient Safety drop down menu M Services ple 4 YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us Rizk Reduction and Gueiity Improvement Resources HOME HISKE PATIENT SAFETY Web Based Links Recounces and Toals Risk amp Patient Safety Newletters implementing mak management beat practices ip the best defense against adverse events and claim To help you x 3 i Physician Practice Hizk adopt those best practicas MPIE ofera continuing medical MManagervant News Alert Service education programs thet cover both clinical and administrative nick management incues and Re Early Recolutron Program Grin racommendatons Gur offering reflects the latect ressarch reg ng and analysis in the fieids of patient cafety and risk Acsictance to Patents amp menagement We sileo provide personalized rick management Proveders solutions When a rak is identfied we are here to advice and 3 acaiat you to protect your practice Litigation Stress Support Dedicated T erEnc stn One yas sk management practice Ambulatory Practice Saret Assecoment Toots and Acute Cere Collaboratives 1 Click on MPIE Physician Office Risk Management Manual Risk R
27. ment lstues and oes pects Eany Resolution Program Grin recommendations Our offering reflects the latest recearch Y g 3 and analysis in the fields of patient safety and risk Actistance to Patients amp management We sito provide personalized rick management Eo Proiden solutions When a risk is identified we are here to advice and F SS acsist you to protect your practice 8 CC tgstion Stress Support Dedicated to rewarding strong risk e management practice Ambulstory Practice Safety Accecoment Toots end Acute Care Collaboratives 2 Use the hypendinks to accessthe program brochure and other resources related to litigation stress LPP a rochure rj om d jf g d Py iy a PA f Litigation Stress Support A it is normal for providers to experience stress when they re going through the litigation process We provide encouragement and assistance navigating the litigation process and dealing with the emotional toll it can take The litigation stress support program provides MPIE providers with the resources and support they need to understand and cope c i CAS gt with the personal and professional stres 2 or an adverse outcome that may result or has resus Please visit the Physician Litigation Stress Resource Center for additional information and resources ACOG has developed a CD ROM titled Erom Exam Room to Courtroom Navigating Litigation and Coping with Stress It is designed
28. nd Guatlipy Improvement Recources HOME AISE amp PATIENT SAFETY Web Eszed Links Resousces and Risk amp Patient Safety Toole i ae f l Newsletters Implementing risk management best practices is the bect defense against adverse events and claims To help you ae f Physician Practice Rick adopt those best practices MPIE offers continuing medical Management News Alert Service education programs that cover both clinica and ag administrate rick management istues and Early Recolution Program Giving racommendaions Our ofeing reflects the latest research and analysis in the fields of patient cafety and risk Accictance to Patents amp management We also provide personalized rick management z oviders solutions When a rick i identfied we are here to advise and O z amiat you to protect your practice Litigation Strast Support j Dedicated to rewarding strong risk management practice Ambulatory Practice Safety Acsecoment Toots and Acute Care Collsboratives 2 Use the links under Early Resolution Program Tools to accessthe program information including a booklet patient information sheet physician enrollment form and tip card Early Resolution Program Giving Assistance to Patients amp i y Resolution Providers Early Resolution Program Giving Assistance to Patents amp Providers ic deaigned by MPIE to address the needs of providers anc their patients after
29. nera BP tas oe e PA 7 Jar g aA tat 7 Re ate Ae eC te i pt of notice regarding legal action notice of intent subpoena id Liability te this form to submit a general liability Adverse or unexpected complication related to medical care or treatment Patient or family dissatisfaction Notification of a patient complaint Requests for records General Liability Events U0 atient visitor employee and volunteer injured on your property or related to your premises such as slip trip and fall accidents Property loss or damage incurred by a patient visitor employee or volunteer while on your premises General liability events should often also be reported to your property manager 2
30. nt News Alert Service administrative risk management issues and recommendations Our offering reflects the latest research Early Resolution Program Giving and analysis in the fields of patient safety and risk See Assistance to Patients amp management We also provide personalized risk management ee Providers ee te solutions When a risk is identified we are here to advise and a assist you to protect your practice Litigation Stress Support __ Dedicated to rewarding strong risk management practice vT Care Collaboratives 2 Use the hype inks to accessthe self assessment tools Available tools include e Test Tracking Process Improvement e Improve EHR System Safety ONC SAFER Guides e MPIE Risk Management Assessment Tool for Ambulatory Care Settings 26 Reporta Claim 1 To obtain information about what to report and accessformmsto reporta potential claim choose What Should I Report from the Claims drop down menu i i 6 DIC YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Members About Us What Should Report HOME gt CLAIMS Report A Claim Early Resolution Program Giving Assistance to Patients amp Providers For 6 healthcare professional having your skill integrity anc dedication questioned in a liability lawsuit creates potential ae a Litigati
31. on Stress Support financial burden and emotional stress Claims Management MPIE specializes in a results focused claims methodology Our team is dedicated to keeping you informed and providing guidance through the r solution of your claim We wil vigorously defend all non meritorious claims to protect your ere gt Sn WIRE eR ee il wr professional reputation and provide you peace of mind ma A ae will stane by you throughout the extire CLAMMESPYOCESS ae __ ba p Contact MPIE to report a claim event or concerning patient family situation at 616 391 7988 The sooner you call the earlier we can assist you and your patient 2 Utilize the hypeninks to accessthe formsto reporta potential claim You can also reporta claim by calling 616 202 2288 ext 1 e gt SEV VICES YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MPIE Insurance Education Risk amp Patient Safety Claims Members About Us HOME gt CLAIMS gt WHAT SHOULD REPORT What Should I Report Depending on the circumstances of the event that occurred and the product or products you have purchased coverage YL Fe th he 9 i ihe 3 y Potential Liability may be required to contact MPIE to report trigger coverage on these following types of events Complete this form and contact MPIE if you are notified of a potential claim Professional Liability Events rs ot A way Ge
32. own to the Past Seminars amp Webinars section of the webpage and choose a program to view ARCHIVES BY TOPIC Physicians amp Advanced Practice Professionala Office Managers amp Staff Risk Managers Nurses SH Medical Staff How to Dis Encourage impact Patient Safety Risk Reduction Physicians and the Impact on Patient Safety amp Risk Reduction 2015 How to Craft a Fulfilling Career in Medicine 2014 203 Grand Rapids Area Practice Manager amp Staff Annual Education Program eal oe EMR Risks and New Technology Webinar 3 Afterviewing the program click the SUBMITATIESIATION button to notify MPIE of your program participation and receive a 15 premium discount on your next renewal Note Programs must be completed at least three months pnorto your renewal EMR Risks and New Technologv Webinar frm a F Aprl 8 2015 Lindsey Ha an amp Nathan Steed Warner Norcross Jud Bieriing lr MM Weienar bE Wik aed Nee Dechy kiemen bork TE Baa Bb Daa era Ae h i Te Be joe Tee T a Hort kinim ri ed r Pre Fr Parte qe Dahle of Comte feoried Hri wE im a l wt A S doen Er Ere ar TEET Gacy deg Ero ok 3 Video Attestation 7s ond AES Corcormonts Petit Sri A ae er a ee n order to receive credit towards the 15 premium discount requirement you must click the Submit Attestation button ce you have viewed this webinar in its entirety The Attestation button will not become active unti
33. roviders and practice managers may ute these tools to acces your practice s level of get exclusive and in depth recur oa compliance with regulations as well sa petient safety practices _gourced by MPIE ERATA EN The information sveilsble under sach expanded link will save you time and frustration in searching the web te find what you need Topics included in this section range from HIPAA to a variety of Quality Improvement Projects that you may find helpful in Mprovements or education you would Hke te provide in your awn practice Resources Clinical Decision Support Tools Collaborative Projects Communication and Consent Disclosure Resources Govemment amp Regulations HIPAA Resources Information Management amp Security National institute of Standards and Technology Infommaton Sscunty Mansoement MSE Infomation Secunty Resources Infomation Technology amp Manacement Systems Amencan Health Infomation Management Acococistion Litigation Stress Support Medication Safety Patient Safety Resources Quality Improvement Project References Specialty Specific Resources State Resources Read FACETS Newsletter FACETS isthe MPIE newsletter covenng topicsfocused on nsk management patient safety clinical practice concemsand recommendations legal and practice liability issues and claims trend analysis 1 Choose Newsletters from the Risk amp Patient Safety drop down menu
34. sk Management Manual Provided for cur physician and office staf members Ths manual provides guidance and tools on the most frequently sacked rick Management topics The manual ic frequently updated so you have the latest information available ECRI Physician Practice Risk Management Resources This partner resource is available to MPIE members st no cost The ECR Physician Practice Risk Menegement Resources provides another ource for risk management and patient safety tools Select the Resources tab on the landing page to eocecs all available tois etante te spohy the concepts of Plan Do Change Act to any process in your practice that requires impravement 3 The manual will open in a PDF file 21 Access Web Based Links Resources and Tools The Web Based Links Resourcesand Tools section provides you with quick links to a vanety of authontative websites sample documents and tools Providersand practice managers may use these tools to assess your practice s level of compliance with regulations as well as patient safety practices Click on the plus sign icon to the left of each topic to expand that section and access the related resources Web Based Links Resources and Tools enporian AS The Web Based Links Resources and Tools section provides you with quick links toa variety of authoritative websites ree egy Me seer EE STEN Pa yer siete ta SBT Ay Oa enti ae ee ara sample documents and tools P
35. ting our educational requirements and eligibility criteria mey sam members a 15 premium discount On IASUrance DOVEraoe Oureducational initiatives are developed to reach a variety of healthcare professionals The Sullivan Group 1 Click on the plus sign icon next to The Sullivan Group and click Proceed to The Sullivan Group courses Online Courses MIPIE partners with the top providers of online education and brings that education to our members st no cost We understand your time ic valuable and you want to be able to complete education on your schedule Online education best fits that need Please note that each program has ifs own registration process The Sullivan Group MPIE has teamed up with the best in the industry for ondine education The Sullivan Group MPIE requires physicians and APPs to participate in a risk reduction or patient safety activity annually in order to maintain or to qualify for a 19 insurance premium discount You have been given access to a menu of courses and may choose one course to complete and remain or become eligible for the premium discount MPIE will have access to your participation and completion information you do not need to submit venfication of course completion Please note You may only complete one complementary course F you would like to complete adoltional courses we will bi you 52 00 per course Quantia MD Quality amp Safety Courses AHROG WebM M Courses Amer
36. xtra line breaks in this message were removed Sent Mon 2 2 2015 3 36 PM To Wedberg Eva Jeanie Hi Jeanine Wedberg To reset your password please go to the following page mpie org member password reset fT2BjijHH lf you do not wish to reset your password ignore this message It will expire in 24 hours MPIE http mpie or 6 Type ina new password and enter itagain to confirm Click RESET PASSWORD Reset Your Password Please enter a new password You will need to enter it a second time to confirm you typed it correctly 7 Go to MEMBER LOGIN atthe top of the page Sign in using youremail addressand new password Register fora Seminar or Webinar MPIE offersa vanety of live seminars and webinars on relevant risk management and patient safety topics throughout the year View details and register for upcoming programs through the MPIE website 1 Choose Seminars amp Webinars from the Education drop down menu r ke YOU NEED Partnership michigan professional YOU DESERVE insurance exchange What Defines MFIE Insurance Risk amp Patient Safety Claims Members About Us Seminari amp Weber HOME EDUCATION Online Courses Edu ca tio 1 For Physicians and Advanced 5 Practice Professionals Improving patient care and enhancng patent safety throu F 3 BP j For Office Managers and Staff aducetion and ra
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