RealScan-G1 User Manual
Contents
1. 14 E 10 DO ea 15 7s Customer SUPPO essere ee ee eee eee aeee 18 Copyright 2012 Suprema Inc On the web www supremainc com 1 2 Exterior and Cable 1 1 General Information Scans single flat fingerprint images High quality image scanning regardless of states of finger Automatically segments when scanning a flat Prevents external light halo effect and ghost images Blue LED indicator USB 2 0 transmits data and supplies power For use only with UL Listed LT E computer Input Power 5VDC 500mA 1 2 Certificate FCC Statement This device has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operated the equipment under FCC rules 12. Cancel 1 Step of Installation 1 Disconnect the USB cable of device from the PC before proceeding to install the program Click Next if the above screen appears after running RealScan Driver x86 V1 2 0 0 exe X When using 64 bit OS use RealScan_Driver x64 V1 2 0 0 exe for driver installation RealScan_Driver s86 InstallShield Wizard Setup Status The InstallShield Wizard 15 installing RealScan_Drver xe6 Registering product lnetallS held 24 Step of Installation 3 Device driver is being installed Copyright 2012 Suprema Inc On the web www supremainc com 8 3 Installation RealScan Driver z86 InstallShield Wizard InstallShreld Wizard Complete The InstallShield Wizard has successtully installed RealScan Orniverlxe6 Click Finish to exit the wizard Cancel 3 Step of Installation Click Finish to exit the driver installation 5 Connect the USB cable of device to the PC then check the installation status in Device Manager Refer to page 23 X Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not Copyright 2012 Suprema Inc On the web www supremainc com 9 4 Using Software 4 1 Initial Screen RealScan Demo Program File view Option Help 1 finger flat Result Message AFIS roll flat Repeated actions Display Option MV Segmentation Orig
3. Pictures gt RS 10 Demo Pq Games Recent Items Computer Network Connect To Default Programs All Programs Help and Support 0 me Por GO eit Spe era itera Wacome Conter Io Ser 2 b Select System and Maintenance Al suprema Windows Vista Ultimate gt Show more details Intel R Celeron R CPU 2 66GHz 1 00 GB RAM andar VGA Graphies Adapter c Double click View Computer Details Computer Name SUPREMA PC 1 Get started with Windows 13 a D View computer details AS Transfer files and settings em e E E ep Connect to the Internet What s new in Windows Vista Add new users amp i e pe Personalize Windows lal Show all 13 items 2 Offers from Microsoft 7 Go onlineto learn about gt Go online to find it fast with J Windows Live Windows Live Go online to Windows Go online to connect and Marketplace share with Windows Live Show all 7 items Go online to help protect your PC with Windows Live Go online to find more ways to help protect your PC DO 7 Run at startup Welcome Center can be found in Control Panel System and Maintenance pi v k gou gt Control Panel System and Maintenance System X 4 Search Tasks a oe E View basic information about your computer toca eae d Select Device Manager Windows edition Remote settings Windows Vista Ultimate System protection E
4. RealScan Gl User Manual Pie BaS a PECCA ONE aas 02 1 1 General Information 02 T2 CONU a ee aoe eee ee eee a eee 02 1 3 Safety Notes 2 02 14 DEVIC Paris essas ssa Sate eae pes ee eco ee sesso 03 droyemes 1611 6t2 10 cosa sda ani n nas os assi 03 ENE ANE a ee eee 04 a Vm VOERE se O e a a od cine 04 2 2 Rear VIU sees esas ee sees o ia e So e fa ae aeener es 04 2 3 Device Label nn nocao nono non nnn nnn nnn nnn nnn non concn rnc nncnccnes 05 2 4 Device Exterior lt 9 lt n nnn nn nn nn nnn nnn nnn nono n nnn nn nono nono 05 Ze USE C AOA see rs cade ss Ra e SS a RS ara 06 pI esses ae eee aac eas eee Rn a 07 3 1 Minimum PC Requirements 07 3 2 Device Driver Installation 08 E OR cce as a a 10 4 1 Initial Screen 10 A Basie FUNCHONS Sass E 11 4 3 Scanning Fingerprints Individually 12 4 4 Notes on Fingerprint Scanning 13 Storage ana Managenngnt nessas te esse ae eee 14 5 1 Prism Maintenance
5. 2012 Suprema Inc On the web www supremainc com 4 2 Exterior and Cable 2 3 Device Label Suprema Inc RealScan G1 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation INPUT POWER 5V 500mA via USB Port Interface USB 2 0 High Speed Model RS G1 CER E Device Label Includes interface power specifications certification markings and device number 2 4 Device Exterior 55mm 44 5mm 106 5mm Device Dimensions 106 5mm L 55mm W 44 5mm H Device Weight 0 18Kg including cable Copyright 2012 Suprema Inc On the web www supremainc com 5 USB A Type 1 800mm USB Cable A type USB cable connected to the device through stopper with 1 800mm cable Copyright 2012 Suprema Inc On the web www supremainc com 6 3 1 Minimum PC Requirements a o Support USB2 0 High Speed 20 GB Copyright 2012 Suprema Inc On the web www supremainc com 3 Installation 3 2 Device Driver Installation Windows XP VISTA 7 RealScan_Driver s 86 InstallShield Wizard Welcome to the InstallShield Wizard for RealScan_Driver x66 The InstallShield Wizard will install RealScan_Driyer 86 on your computer To continue click Next
6. higher quality Indicate 1 Indicates the finger to be scanned 2 Prev or Next button can be used to change scanning order X Prev and Next buttons do not work during the preview Orr Ores Fingerprint Scanning Order Quality Information Quality Information NFIQ Displays the NFIQ results to show the quality no T l of image Result Message 2 Result Message Displays the information when scanning process is completed Q Status Displays the scanning progress Status 07o Fingerprint Information and Message window Copyright 2012 Suprema Inc On the web www supremainc com 1 1 4 Using Software Button 2 1 Capture button Used to preview or start scanning a Manual Capture button changes into Scan and preview is provided As shown on the right side the Scan button is changed into Capture after Scan button is pressed By pressing Capture button scanning will be started b Auto Capture button is activated as shown above Scanning will be started by pressing Capture button 2 Stop button Stops scanning the fingerprint during the preview 3 Save button Saves the scanned image as a file 4 Result button Shows the scanned image with the related data 4 3 Scanning Fingerprints Individually Single Flat Scanning Screen Single Flat Scan 1 Sele
7. 3 Safety Notes Do not dismantle or alter this device Electric shock or damage may occur If the device was intentionally dismantled or altered by the user repair services will not be provided Do not use this device in places where flammable or explosive gas may be in the air A fire or explosion may occur If there is water or foreign matter inside the device USB cables and contact the customer support center Do not leave the device in an airtight place such as inside a vehicle and keep the device away from heat or direct sunlight The device s exterior or components may be affected Sharp changes in temperature can generate moisture within the device and can result in poor performance Idle period is recommended after substantial changes in temperature Copyright 2012 Suprema Inc On the web www supremainc com 2 2 Exterior and Cable 1 4 Device Parts All About Fingerprints Realscan Device Case Software CD Optional 1 5 Specifications USB 2 0 data amp power Copyright 2012 Suprema Inc On the web www supremainc com 3 2 Exterior and Cable 2 1 Top View 1 Scanning Window Area for scanning user s fingerprints Blue LED indicator inside scanning window 2 2 Rear View 3 2 1 2 G 1 Device label showing basic information including serial number of the device 2 4 M3 taps for mounting external bracket 3 Rubber pads for anti slippage Copyright
8. 7 E Copyright amp 2007 Microsoft Corporation All rights reserved Advanced system settings Savte Packi e Select Device Manager Universal Serial Bus sytem Controller and check whether Rating m Windows Experience Index Processor Intel R Celeron R CPU 2 66GHz 2 66 GHz E H S R S G 1 me t d Memory RAM inves uprema Realocan Is connected System type 32 bit Operating System Computer name domain and workgroup settings Computer name suprema PC change settings Full computer name suprema PC Computer description Workgroup WORKGROUP See also Windows activation Windows Update Windows is activated ask for Security Center Product ID 89580 0EM 7332132 00031 Change product key Ee I tware Performance a Learn more online Copyright 2012 Suprema Inc On the web www supremainc com 6 Troubleshooting A In case the RealScan G1 is not detected under the list of Device Manager then proceed on the following steps 1 Check whether the USB cable is connected properly a Recommend to use the USB cable included with the device b Check that the USB cable connection is tightened 2 Check whether the device is connected properly a Unplug the USB cable from the PC then replug it after 5 seconds b Reboot your PC and check out the list of Device Manager to see if the USB driver is installed and working properly on your PC in case the device is still not detected which may has occ
9. ct 1 Finger Flat in the Action menu Select a finger to scan using the Prev and Next buttons at the upper right of the screen If the Scan button is pressed at the lower right of the screen the button changes into Capture and then the preview image is shown 4 Place the finger on the scanning area and press Capture Copyright 2012 Suprema Inc On the web www supremainc com 12 4 Using Software 4 4 Notes on Fingerprint Scanning Top Scanning Side Scanning Top Scanning If only the top of the finger is placed on the scanning area only the top of the finger part will be scanned as shown above Side Scanning If only the side of the finger is placed on the scanning area and the center of the finger does not touch the scanner only the side of the finger part will be scanned as shown above Blurred Image Good Fingerprint Image Blurred Image When applying too much pressure with one s finger to the scanning area the image may become blurred as shown above To scan a fingerprint successfully place the finger at the center of the scanning area with reasonable pressure Copyright 2012 Suprema Inc On the web www supremainc com 1 3 5 1 Prism Maintenance Clean the prism using the soft cloth provided with the device If the prism is covered with foreign matter or is dirty due to repeated scanning clean the prism with the soft cloth Do not use an
10. inal image C Quality image RealScan Gi Scan Option e Auto C Manual f 7 RealScan Gi Demo H Ready Initial Screen 1 Fingerprint Scan Mode Only one scanning method is available 1 finger Flat Scans single flats Repeated actions When checked the same action selected would be repeated until you press Stop button 2 Display Option Displays the scanned fingerprints Original image or quality image 3 Displays each fingerprint from the original image scanned in area 4 above 4 5 6 Scanned fingerprints are scored and results of the scanned fingerprints are displayed Area where fingerprint was scanned Indicates fingers to be scanned It can be changed by pressing Prev or Next button N pm in the message window 7 Capture and Stop buttons for scanning fingerprints Save button to save scanned image and Result button to check result fingerprint images 8 Scan Option Auto Mode Device automatically detects and saves fingerprint Manual Mode Capture proceeds in a manual manner Copyright 2012 Suprema Inc On the web www supremainc com 1 0 4 Using Software 4 2 Basic Functions Display Option Normal Fingerprint Check Fingerprint Quality 1 Normal Original Image Displays the original fingerprint 2 Quality check Quality Image Displays the quality of the scanned fingerprint Lighter areas indicate
11. o Gg File Types 4 System Restore Troubleshooters 2 Startup and Shutdown CAEM hro pertes em Properties Performance and Maintenance c Double click System yst Pick a task 3 See basic information about your computer 3 Adjust visual effects 3 Free up space on your hard disk B Back up your data BJ Rearrange items on your hard disk to make programs run faster or pick a Control Panel icon ba Power Options EPC Administrative Tools a wi E Scheduled Tasks amp JE System d Follow the menu selection as shown on the left Device Manager SE The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device 2 Driver Signing lets you make sure that installed drivers are compatible with Windows Windows Update lets you set up how Windows connects to Windows Update for drivers Hardware Profiles Hardware profiles provide a way for you to set up and store different hardware configurations e Select Device Manager Universal Serial Bus Controller and check whether Suprema RealScan G1 is connected Copyright 2012 Suprema Inc On the web www supremainc com 1 5 6 Troubleshooting 2 Windows Vista Internet Internet Explorer saga ay ni a Click Start and select Control Panel menu 4 Paint 2 Documents Ls Backup and Restore Center s
12. urred by a failure in USB recognition B In case the RealScan G1 is detected but still does not function properly then proceed on the following steps a End the program and unplug the USB cable b Wait about 5 seconds and replug the cable c Restart the program X To obtain Technical Assistance or if the device is not properly operating even after the above troubleshooting steps please be advised to contact our Customer Support Center at any of the following Contact Information provided below Copyright 2012 Suprema Inc On the web www supremainc com 1 Suprema Inc Address Park View Office Tower 16F Jeongja dong Bundang gu Gyeonggi do South Korea TEL 82 31 710 4502 Fax 82 31 783 4503 Online Customer Support sales supremainc com Website www supremainc com Copyright 2012 Suprema Inc On the web www supremainc com 1 8
13. y chemical agents such as wax benzene alcohol thinner perfume lubricant or cleansers If the soft cloth provided with the device is not available use cloth normally used for cleaning glasses Copyright 2012 Suprema Inc On the web www supremainc com 14 Check whether the device is connected See below D Windows XP suprema Internet Internet Explorer E mail Outlook Express y Paint LV121_Ad 4E i_ Aa CChiaA AllPrograms gt amp Control Panel a Click Start and select Control Panel menu My Documents Fe My Recent Documents gt 2 My Pictures 2 My Music Set Program Access arc Defaults ka Printers and Faxes Help and Support P Search I Run DAR Fie Edit View Favorites Tools Help Ss DD sema ries Ee Vg Control Panel GB Switch to Classic view See Also Windows Update 2 Help and Support amp Performance and Maintenance File Edit view Favorites Tools Help b Double click Performance and Maintenance Pick a category 4 ke Appearance and Themes a Printers and Other Hardware a a Ss m Network and Internet Connections User Accounts i Add or Remove Programs Sounds Speech and Audio Devices Date Time Language and Regional Options Accessibility Options Performance and Maintenance Security Center Qu O D Psn Eres e Address Eq Performance and Maintenance See Als
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