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1. 168 6 3 11 Gateway Configuration Announcemenis 172 6 3 12 Gateway Configuration Management 173 6 3 13 Gateway Configuration DeVICE 174 6 4 Routing Table Module ccccceeeeeeeceeeeeeeeeeeeeneees 175 6 4 1 Routing Table Main window eeeeeeee 176 6 4 2 Routing Table Routing ccccceeeeeeeeeenteeeees 178 6 4 3 The routing Syntax eee eeeeeeee eect ee eeeeeeeeeee 180 6 4 4 The Routing Wizard ccccceeeeeeeeeee cece eeeneeees 185 6 4 5 Routing Table Remote Connection 0 191 6 5 Firmware Tools module 00scceceeeeseeeeeeeeeeeeeeeeeeseees 192 6 5 1 Firmware Tools Main window ccccccsseeeee 193 6 5 2 Firmware Tools Time ccccccceseeeeeeeeeeeneeees 194 6 5 3 Firmware Tools Security Code 0 195 6 5 4 Firmware Tools Firmware Download 197 6 5 5 Firmware Tools Announcement cccccs000008 198 6 5 6 Firmware Tools CDR ccccccccceeeeeeeeeeseaeeees 199 6 5 7 Firmware Tools GSM Parameters Module 1 n 201 6 5 8 Firmware Tools File Transfer ccccccssseeeees 203 6 5 9 Firmware Tools Trace c ccceccccseeeeeeeeeeeneeees 205 6 5 10 Firmware Tools Remote Connection 207 6 6 Basic Configuration MOCUIE ccceceseeeseeeseeeteeeees 209 6 6 1 Basic Configuration Main window 0006 210 6 6 2 B
2. ECOTEL allows you to use multiple SIM cards for the same GSM channel You can specify which SIM cards to use at which times in order to take advantage of the best rates ECOTEL can automatically switch between SIM cards e g when a card s balance runs out You will need to use SIM cardholders if you want to switch between different cards 9 5 SIM cardholder installation You can make the relevant settings in the SIM Management module 6 8 SIM Management module ECOTEL voir and ECOTEL ispn2 2 may also be operated using an external SIM server instead of locally installed SIM cards For this purpose a SIM emulation board must be installed in the cardholder slot This board will connect to the SIM server and emulate the SIM cards present there with respect to ECOTEL The SIM emulation board is not included with ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 67 VIERLING 3 4 5 CDRs in ECOTEL If recording of call detail records CDR is activated a new CDR file is created in ECOTEL each day and the CDRs which occur during the day are saved in the file CDR recording must be activated separately for each interface in the Gateway Configuration module under ISDN gt ISDN Inter face n or GSM gt GSM Interface n or VoIP gt VoIP Interface using the Generate call records checkbox there The CDR for a call always contains one data set i e one line for the incoming connection and o
3. Entry in the routing table d0160 n G d ILs Note The wildcard indicates that a single arbitrary dialing digit follows Page 106 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 3 Dial the phone number 0160 lt and exactly 4 additional digits gt 123 in the GSM network Entry in the routing table d0160 123 n G d Example 4 Dial the phone number 0160 lt and at least 4 additional digits gt in the GSM network Entry in the routing table d0160 n G d Is Note If phone numbers have different lengths then the asterisks wildcard can be used to signify either that no dialing digits follow or that an arbitrary number of dialing digits follow For such entries the end of dialing symbol is required since the actual length of the phone number is lost in the process If the dialing procedure is terminated with then it will be immediately executed Otherwise dialing will only be executed after expiration of the dialing timeout This timeout can be configured in the Gateway Configuration module under Properties Example 5 When dialing the phone number 0160 lt and an arbitrary number of additional digits gt dial the fixed phone number 01601234567 in the GSM network Entry in the routing table d0160 n G 01601234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 107 VIERLING Example 6 When using speed dialer 10 dial the phone nu
4. Start with DBG GMAIN n 7 Stop with DBG GMAIN n 0 last character zero digit The parameter 7 represents the highest possible trace level With 4 you will receive only the most important messages while 0 will end the trace The parameter n indicates the interface If n is omitted the command refers to all interfaces n Interface n Interface 0 GSM 1 4 GSM5 1 GSM2 5 GSM6 2 GSM3 6 GSM7 3 GSM4 7 GSM8 DBG VIO Shows communication between ECOTEL and the GSM module AT command set Important When traces of type DBG VIO are enabled remote access to ECOTEL via modem is not possible e gt Make sure you don t forget to switch these traces back off Start with DBG VIO n ASCII Stop with DBG VIO n OFF If you specify HEX instead of ASCII the output will appear in hexadecimal format instead of text format ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 97 VIERLING The parameter n indicates the interface If n is omitted the command refers to all interfaces This command is available only for the GSM interfaces n Interface n Interface 1 GSM 1 5 GSM5 2 GSM2 6 GSM6 3 GSM3 7 GSM7 4 GSM4 8 GSM8 VOIP TRC nur bei ECOTEL vor Zeigt die Ereignisse auf der VolP Baugruppe des ECOTEL Dies ist vor allem zur Beobachtung des Bootvorgangs von Interesse Starten mit VOIP TRC ON Stoppen mit VOIP TRC OFF Querying additional information Besides commands for traces there are oth
5. 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 8 Date and time dependent routing The validity of routing entries can be limited in terms of time The condition must be extended as follows Example 1 The first routing entry is valid only from Monday to Wednesday The second routing entry is valid on Monday and also from Friday to Sunday Entry in the routing table W1 3 W15 7 Wi Note The w character can be used to indicate that the routing entry is to be valid only on certain days of the week Days of the week are entered as numbers 1 Monday 7 Sunday ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 125 VIERLING Example 2 The first routing entry is valid from December 31 2004 to January 7 2005 The second routing entry is valid each year on December 31 The third routing entry is valid from January 1 2004 to September 30 2004 Entry in the routing table c04 12 31 05 01 07 0 12 31 12 31 c04 01 01 04 07 30 ILs Note The c character can be used to indicate that the routing entry is valid only on certain days of the year The date format is yy mm dd You can also use the and wildcards Example 3 The first routing entry is valid daily from 00 00 00 to 12 00 00 The second routing entry is valid daily from 00 00 00 to 09 00 00 Entry in the routing table t00 00 00 12 00 00 t00 00 9 00 Ls Note The t character can be used to
6. ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 27 VIERLING 2 2 9 Configuration steps in User Registration Ls Note This section applies only to ECOTEL vorp gt gt gt gt Switch to the User Registration module Tools gt Start gt User Registration Load the existing user table Upload from Ecotel The user table should appear in the editing window The device contains a standard user table when it is shipped from the factory Add new user Entry New Enter the data in the dialog Repeat this process for each new user Delete the default entry if so desired The default user table contains the following entry Domain User Password This allows any user to register without a password If this is not desired delete this entry Select the entry Entry Delete Save the user table Save as Accept the file name USER TXT and the suggested path Transmit the user table to your device Download to Ecotel The file will be transmitted to your device For additional information see 6 9 User Registration module Page 28 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 10 Configuration steps in Routing Table gt Switch to the Routing Table module Tools gt Start gt Routing Table Load the existing routing table Upload from Ecotel The routing table shou
7. ECOTEL Service Gear The Service Gear module should appear Create a new group Mark the Devices tree node Edit gt Add Group Give the group a name of your choice OK Create ECOTEL as a new device Mark a group Edit gt Add Device The Properties dialog for the new device should appear Edit the properties Give your device a Name of your choice Select the Device Type Under Access Via Choose the interface you wish to use to configure the device Fill in the remaining fields depending on the means of access Leave the Security Code field blank factory default OK ILs Note If IP is to be used for the initial access make sure your computer has an IP address that matches ECOTEL s default settings default IP address for configuration 192 168 10 10 subnet mask 255 255 255 0 Do not confuse this IP address with the default IP address of ECOTEL volr s internal SIP server 192 168 10 11 which is used for VolP telephony If you want to access ECOTEL via a different IP address use the USB or RS232 interface to access it for the first time and then change the default IP settings 2 2 8 Configuration steps in Basic Configuration Page 22 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING If necessary Create the modem This step is necessary only if you would like to access your device via a modem i e via the GSM interface Create anew modem Mark the Modems tree n
8. Since subscriber A is still the calling party the forwarding must be permissible in compliance with the routing table Page 248 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 4 Call hold switching between subscribers Ls Note This feature is currently available only with ECOTEL ISDN2 1 Initiating call hold If there is already a connection between a calling subscriber A and a called subscriber B either of these two parties can initiate call hold i e make an additional call to subscriber C Without hanging up beforehand dial 3 lt Telephone number for C gt Ls Note A separate GSM channel i e a separate SIM card must be available for each GSM subscriber If the additional called subscriber C does not answer the subscriber who initiated the procedure can restore the old connection as follows Dial the key combination 3 If the called subscriber C is busy or there is not a free GSM or ISDN channel in ECOTEL then the old connection will be automatically restored If the new call is successful the existing called party of the subscriber who is carrying out this procedure will be put on hold i e the party will hear a hold announcement or music until the other party switches back ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 249 VIERLING Switching between the different calls Once the call is connected to C the subscriber who initiated the call ho
9. d0999 11 n I1 d Ls Error The wildcard may not be used within a routing entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 111 VIERLING 5 4 3 Calls to a VoIP connection Ls Note This capability is only available with ECOTEL vorp Example 1 Dial the phone number 032123456 in the local VoIP network Entry in the routing table d032123456 n V d Example 2 When dialing 032 lt and an arbitrary number of additional digits gt dial the phone number 1234567 in the VoIP network via SIP outbound 1 Entry in the routing table d032 n V1 1234567 Example 3 When using speed dialer 10 dial the phone number 1111111 in the VoIP network for speed dialer 11 dial the phone number 222222 in the VoIP network via SIP outbound 2 Entry in the routing table d10 n V2 111111 d11 n V2 222222 Page 112 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 4 4 Calls to an arbitrary extension Example 1 Dial the phone number for extension 1234 Entry in the routing table d1234 n I2 d Example 2 Dial the phone number for extension 1 lt and exactly 3 additional digits gt Entry in the routing table d1 n 12 d Example 3 Dial the phone number for extension 2 lt and at least 2 additional digits gt Entry in the routing table d2 n I2 d Example 4 When dialing O lt and an arbitrary number of additional digits gt dial the extension 4567
10. As soon as the connection has been established you can perform the desired configuration and maintenance tasks If necessary navigate within the user interface To end Click on the Disconnect button Is Note If the modem access mode is set up for a device the Gateway Configuration and Basic Configuration modules will be available only as long as the connection described here exists ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 85 VIERLING Access mechanism When remote access is established the following steps are automatically performed ECOTEL 0 EY 1 The configuration computer is connected via a serial interface or USB to the modem It authenticates itself with the modem using the security code for the modem and asks the modem to establish a connection to the device 2 The modem calls the device via GSM and passes along the access code and its own telephone number 3 Based on the access code the device recognizes that this is not a usual call Instead a data connection is being requested for the purpose of configuration It calls the modem back at the specified number This call is made in Data mode 4 Using the data connection that was just established the computer can now communicate directly with the device just like when using the other connection techniques IP USB serial although this will be significantly slower Using the security code the computer authenticat
11. ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 167 VIERLING 6 3 10 Gateway Configuration SIP Outbound 1 n Call n the Gateway Configuration main window select the VolP gt SIP Outbound 1 2 3 tree node Is Note This capability is only available with ECOTEL vorr Here you can enter the SIP outbounds SIP proxies or SIP providers that ECOTEL should use The outbounds 1 8 defined here correspond to ports V7 V8 in the routing table Proxy or provider n connected with an outbound proxy connected with an external provider not connected E Outbound device E Select this option if you want to be able to make outgoing calls via a SIP proxy e g via an Asterisk in your Intranet Select this option if you want to be able to make outgoing calls via a SIP provider e g Sipgate T Online Select this option to deactivate usage of this outbound Note For information about the distinction between SIP proxy and SIP provider see 3 4 3 SIP outbounds SIP proxies and SIP providers Note The SIP outbound function can be realized by one or more computers This should be transparent to the user What is important is the address name or IP address at which the function can be reached In many cases this will be only a single address domain address However some providers use separate addresses for certain subfunctions proxy registrar Page 168 Edition 3 2 EN
12. If roaming is allowed a SIM card can also register in an outside GSM network if registration fails under the specified LAIN If roaming is not allowed the SIM card may only register under the specified LAIN You can set a maximum for the total duration of all calls via this SIM card If this limit is reached ECOTEL will not route any more calls via this GSM channel This allotment is applicable to a certain time period e g per month After this the counter is reset and the allotment is available again If no specific GSM module is specified in the routing for an outgoing call the GSM module with the lowest utilization is chosen Call time permitted per interval Length of the standard interval Start of the first interval at 00 00 on the specified day This determines for incoming calls from the GSM side what charging information should be made available to the outgoing side Possible values Generate none or Generate in ECOTEL Forwarding of charging information from the GSM network is not possible currently since GSM networks do not send this information The following parameters control the generation of charge units by ECOTEL Duration of the first charging interval Transferred units for the first charging interval Duration of each additional charging interval Transmitted units for each additional charging interval Page 164 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ILs
13. i G2 01601234567 cs Note The phone number that is calling ECOTEL must not be suppressed CLIR Page 132 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 9 4 Non dialing callback without disconnect If a non dialing callback without disconnect is defined for a caller then the caller hears the ring tone until he hangs up and the call never goes through In approximately 10 seconds ECOTEL then calls back the number that is defined in the routing table The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The caller with the number 01601234567 is called back over the same port as soon as he disconnects the call Entry in the routing table 001601234567 d amp 0 Example 2 As soon as they disconnect the call callers with the number 0160 lt and any number of additional digits gt are called back in the GSM network over mobile radio module 2 Entry in the routing table 00160 d G2 0 Lks Note The phone number that is calling ECOTEL must not be suppressed CLIR ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 133 VIERLING 5 10 Remote configuration via GSM For remote configuration via GSM data calls must be established between the calling and called devices The called device needs a SIM card which is capable of handling data If it is certain that the device to
14. m5671234 n 12 42 m5671235 n G 01606666666 m5671236 n V 0321234567 Ls Note ECOTEL can accommodate up to 10 MSN entries per ISDN interface These calls can be routed to various destinations depending upon the MSN which is dialed ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 119 VIERLING 5 6 Port specific calls The routing behavior can also be made a function of the interface port on which the call arrives The outgoing port can also be specified With the ISDN interfaces it is also possible to distinguish between the B channels Page 120 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 6 1 Routing based on the interface Example 1 When called by the subscriber via any mobile radio module dial the phone number 1234567 in the fixed network When called by a fixed network subscriber dial the phone number 01605555555 in the GSM network using any mobile radio module When called by a PBX subscriber dial the phone number 01606666666 in the GSM network using mobile radio module 2 Only with ECOTEL voiP When called by a VoIP network subscriber dial the phone number 01607777777 in the GSM network using any mobile radio module Entry in the routing table oG n 11 1234567 ol1 n G 01605555555 ol2 n G2 01606666666 oV n G 01607777777 Example 2 When called by subscribers using any mobile radio module with the phone number 0160 lt and exactly 7 additional dig
15. 106 5 4 2 Calls to an arbitrary fixed network connection 110 5 4 3 Calls to a VoIP Connection ees 112 5 4 4 Calls to an arbitrary extension e 113 5 4 5 Forwarding special characters in the destination number Selective CLIR function 114 coming CANS esen 115 5 5 1 Calls from specific numbers eee 116 5 5 2 Calls to a specified MSN eee 119 Port specific calls a csve scnvinewnseee nines shaesnentmemescener overeat 120 5 6 1 Routing based on the interface ccseeeeees 121 5 6 2 B channel TOWING oxcvesiscusegestedcremntenietenenenrcdseneie 123 Blocking call eee eer eee ee een ee eee ee 124 5 7 1 Blocking calls from specific originating FOTO SS ect en cnciscneco ea EEEE EE 124 5 7 2 Blocking calls to specific destination numbers 124 Date and time dependent routing ceeeeeeeeeees 125 Automatic CallDACKS wii secccesscceacewaecneesssceneaevesennceuseceversnnes 128 5 9 1 Dialing callback with disconnect 00eeee 129 5 9 2 Dialing callback without disconnect 131 5 9 3 Non dialing callback with disconnect 132 5 9 4 Non dialing callback without disconnect 133 Remote configuration via GSM sssceseeeseeeeeeeeeees 134 Default COMPGULATION sca ccacncccnandacnsccsarasnesiansacrananssannndecners 135 User scenafiO eiiean EEA EEEa 137 Reference Operating elements
16. 20060530 Page 237 VIERLING Edit Delete tjel iS File Upload from Ecotel Download to Ecotel E E New Open Save As Page 238 Edition 3 2 EN 20060530 Opens the User Registration edit dialog to edit the selected table entry Deletes the marked table entries Moves the marked table entry up or down within the list Reads the current user table from ECOTEL and displays it the left half of the window Note The file which is read out always has the name USER TXT The read operation from ECOTEL causes the user table which was previously open to be discarded and the existing file USER TXT is overwritten on the configuration computer after asking for confirmation Transmits the displayed user table to ECOTEL where it immediately goes into effect after transmission Note No check is made to see whether the entries in the user table have logical values similar to the routing table Please be sure to follow the instructions given above Note The transmitted file is always saved on ECOTEL under the name USER TXT Discards the previously opened user table and creates a new one Displays an Open File dialog which can be used to select a user table saved on the computer Displays a Save File dialog which can be used to save the displayed user table on the configuration computer ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 Making calls via ECOTEL ECOTEL VoI
17. Antenna s Ethernet LAN USB serial cable Connect the power supply Ls Note The guarantee for ECOTEL is nullified if you use a power supply which is not approved by VIERLING The LEDs on the housing provide information about the device and interface status 9 1 Display elements on the housing Page 18 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 4 Setting up the USB interface Ls Note These steps are necessary only if you wish to use the USB interface to configure ECOTEL ECOTEL spn2 1 does not have a USB interface From the viewpoint of the configuration computer ECOTEL is not connected to the USB interface as a USB device Instead a COM interface is emulated which is used for access to ECOTEL You will have to install a special driver Proceed as follows Connect the configuration computer and ECOTEL using the USB cable Power up the computer and ECOTEL Windows should indicate that it found new hardware Click OK to launch the hardware wizard Follow the instructions provided by the wizard Use the following options Install hardware driver Search for a driver for the device Tochoose the source Click on the Browse button select the driver file lt drive gt USB_Drivers ftdibus inf on the CD drive Finish installation Windows should indicate again that it found new hardware Repeat the steps listed above with the drive
18. The detailed data for the currently selected device are shown in the right half of the window You can open the form for editing the configuration data by clicking on the Properties button From Service Gear you can access the various modules for configuring or administering the currently selected gateway Tools gt Start File Close Ends the application Edit Add Group Adds a new group below the selected group Add Device Add a new device to the selected group At least one group must exist below the devices node Add Modem Adds a new modem Cut Copy Paste These are the usual Windows functions Delete Removes the selected element from the database Properties Opens a dialog for editing the properties for the selected element ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 143 VIERLING Tools Debug Language Start E Help Contents Info Print Tree view Properties window Properties Status line 1st field 2nd field E Opens an additional Debug Info window with detailed information about the communication between ECOTEL and your configuraton computer Allows you to select the language for the user interface Changes to another module within the ECOTEL configuration software selected in the submenu Note You can also switch to Gateway Configuration by double clicking on the desired gateway Opens the content page for the online help Sh
19. Wildcard for exactly 1 digit Page 180 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 lt List of digits gt 0 lt Port gt lt Dialing string gt d lt Dialing string gt lt Dialing string gt m lt MSN gt lt MSN gt w lt List of digits gt lt List of digits gt c lt Date gt lt Date gt t lt Time of day gt lt Time of day gt lt Call type gt n b ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Multiple permissible digits for a position Lists without commas or spaces ranges with hyphen e g 4 69 means 4 5 6 or 9 Wildcard for an arbitrary number of digits may not be followed by any additional digits End of dialing indicator Combination Both conditions must be fulfilled alternate form for o lt Port gt o lt Dialing string gt Condition based on dialed destination number Same as condition type o Condition based on dialed MSN One of the MSNs belonging to ECOTEL Condition based on day of the week Indication of permissible days of the week as digits 1 Monday 7 Sunday Lists without commas or spaces ranges with hyphen e g w15 7 Condition based on day of year Indication of the permissible date range start end Format yy mm da yy mm add The and wildcards are permissible Condition based on time of day Indication of the permissible time range start end Format hh mm ss hh mm ss Seconds and leading zeros may be omitted The and wildcards are perm
20. for example to use cards for provider X at certain times and cards for provider Y the rest of the time in order to take advantage of the best rates For each GSM channel up to 10 groups can be used The settings are made in windows SIM Group 1 to SIM Group 10 underneath the appropriate tree node GSM 1 2 3 6 8 4 SIM Management GSM 1 n SIM Group 1 10 For each GSM channel at least one group with associated SIM cards must exist in order to allow outgoing calls via this channel A SIM card must be associated with at least one group in order to be used When the device is shipped from the factory only the SIM card in slot 7A is assigned to SIM Group 1 and this group is activated for the entire time All calls take place via this single SIM card You can also assign a card to multiple groups ECOTEL inter prets this as follows If an outgoing call is to be set up via a GSM channel ECOTEL checks the associated groups in order starting with group 1 If a group is found which is currently valid and con tains at least one usable card its settings are used and the following groups are ignored If ECOTEL does not find a usable group time condition not fulfilled anywhere cards expired etc the call is not made LAN Warning Make sure that your group settings are f 3 compatible with the entries in the routing table 5 For example if the routing table stipulates that a call is to be routed via GSM port x but
21. must be in capital letters We suggest that you activate the Caps Lock key Exception For file names you need to distinguish between uppercase and lowercase Transmits the command you just entered to the ECOTEL Deletes the window content Establishes a connection from your computer to ECOTEL Interrupts the connection from your computer to ECOTEL Converts all of the characters typed in the input field to uppercase see the note above ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 10 Firmware Tools Remote Connection Call In the Firmware Tools main window mark the Remote Connection tree node This page is available only if the modem interface is configured for accessing the device Ecotel Data Call Number Access Code Security Code Modem Data Callback Nr Data Security Code Status of Remote Connection Gray Green Trace of Remote Connection Connect Disconnect Download Configuration ECOTEL VoIP ISDN2 1 ISDN2 2 Displays the configuration data for the current device as entered in the Service Gear module Telephone number at which the device can be reached by the modem An additional code which the modem transmits during remote access via GSM Security code for ECOTEL which the party performing the configuration here the modem uses to identify itself to ECOTEL Displays the configuration data for the current modem as entered in the Service Gear module
22. via ECOTEL cs Note To allow access to the monitoring information on the computer the Activate Online Monitoring box must be checked in the Gateway Configuration module under Maintenance Terminated connections remain in the list indicated using a red font until the set time duration has elapsed or the window is closed Port In Calling Party Port Out Called Party Status Setup Alert Connect Release Call Duration s Display options Remove released connections after Page 222 Edition 3 2 EN 20060530 Input channel on ECOTEL Number of the calling party Output channel on ECOTEL Number of the called party Status of the connection Possible values Connection being established B subscriber being alerted Connected Connection terminated Connection length in seconds Terminated connections are deleted from the list after the set time duration in seconds ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 7 5 Monitor SIM Statistics Call In the Monitor main window mark the SIM Statistics tree node Here you will see information on using the individual SIM cards Module GSM1 2 Time Limit Charged Used Location A B Total Reset SIM counters of Module Single card All This line shows the SIM cards that belong to GSM module 1 or 2 Maximum permissible call duration for the relevant SIM card can be set in the S M Management module under G
23. 1234567 01237744 n G 01605555555 Example 4 When called by subscribers with the phone number 0160 lt and at least 4 additional digits gt dial extension 42 Only with ECOTEL voir When called by the subscriber with the extension 4 lt and at least 1 additional digit gt dial the phone number 032123456 in the local VoIP network Entry in the routing table 00160 n 12 42 04 n V 032123456 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 117 VIERLING Example 5 Invalid entry When called by subscribers with the phone number 0160 lt and an arbitrary number of additional digits gt 11 dial the fixed phone number 1234567 in the fixed network When called by subscribers with the phone number 123 dial a phone number which is not present in the GSM network Entry in the routing table 00160 11 n 11 1234567 0123 n G d ILs Error The wildcard may not be used within a routing entry ILs Error The d character may not be used without specifying a destination phone number Page 118 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 5 2 Calls to a specified MSN Example 1 When dialing ECOTEL MSN 5671234 dial extension 42 When dialing ECOTEL MSN 5671235 dial the phone number 01606666666 in the GSM network Only with ECOTEL voir When dialing ECOTEL MSN 5671236 dial the phone number 0321234567 in the local VoIP network Entry in the routing table
24. 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 6 Firmware Tools CDR Call in the Firmware Tools main window mark the CDA tree node This page is used to manage the call detail record CDRs which the ECOTEL can generate for each call You can transmit the CDRs to the configuration computer for archival purposes and for freeing up memory space on the ECOTEL There they are stored in the database The database uses normal Windows folders for each of the ECOTEL devices The status bar shows the directory which belongs to the device which is currently being processed In the DataBase window the CDR files from the CDR subdirectory appear For additional information about CDRs see 3 4 5 CDRs in ECOTEL is Note CDRs are generated on the ECOTEL only if the option Generate Call Records is activated for the relevant interface ISDN GSM VolP ECOTEL The left half of the window applies to the data sets on ECOTEL CDR List Displays all of the data sets CDRs present on ECOTEL You can select one or more data sets using the normal Windows methods Select All Selects all of the data sets in the CDR list Delete Deletes the selected data sets on the ECOTEL Delete Transferred If this is selected after the upload the Files transmitted files are deleted on the ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 199 VIERLING Upload from Transmits the sel
25. 6 3 2 Gateway Configuration Properties Call In a Gateway Configuration main window select the Properties tree node Codes International National Country code Device properties Daily reset at Timeout first digit The sequence of numbers which must be dialed prior to the country code in order to access a foreign network from the local telephone network default 00 Digit which must be dialed prior to the actual number of the subscriber in order to access another region outside of the local region default 0 In certain countries the national prefix is not necessary for international calls Code for the country in which ECOTEL is located e g Germany 49 This allows ECOTEL for example to properly identify domestic numbers regardless of whether they are transmitted with 0049 49 or without a prefix Time of day at which the device is to be restarted daily This should be entered in the format hours minutes If the control box is deactivated there is no restart If no further digits are dialed within the time which is set here following the entry of the first digit of a number then ECOTEL will begin to dial the number You can skip the timeout by pressing the key after the last digit ECOTEL will immediately begin your call ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 153 VIERLING Timeout further If no further digits are dialed within the time digits which is set
26. Connection to an external SO port PTP 47 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 3 VIERLING 3 3 3 4 4 1 4 3 4 4 4 5 Page 4 3 2 6 Connection as a LCR in PTP mode 55 49 3 2 7 Connection to an external SO port PTP external synchronization cccceeeeeeeeeeeeeeees 51 3 2 8 Connection to an external SO port PTP internal Synchronization cceeeeeeeeeeeeeeeees 53 VoIP interface Sample applications eees 55 3 3 1 Media gateway for calls from the ISDN PBX to VoIP and to GSM mobile radio networks 55 3 3 2 Call routing via the VoIP port of the PBX 58 3 3 3 Call routing via a SIP server soft PBX in the CAN e a eta acivaie id attesncts tna antassee tained ladies 59 3 3 4 Call routing via SIP server in the IP network 61 3 3 5 Box to box operation cceeceececceeeeeseeeeeeees 62 Additional functions acssscccveraceencoet terausancnamcnnneraganane 63 3 4 1 Call hold switching between GSM and ISDN SUIS CTS Saco eas ereceeeesiccoceundesgercusengecrecheneeateeiniee 63 3 4 2 User PECIS ANON eescucnetcincee leanne adeeeaa owes 64 3 4 3 SIP outbounds SIP proxies and SIP providers 65 3 4 4 SIM management ceceeeeeeeeeeeeeeeeeeeeeeeeeees 67 3 4 5 CDRs in ECO EL ovvsssiesscssivctspestvandsvieviorsniascauts 68 3 4 6 Adaptive callbacks ccceceeeeeeeeeeeeeeee
27. DBG DTMF 0 last character zero digit The parameter 7 represents the highest possible trace level With 4 you will receive only the most important messages while 0 will end the trace ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 95 VIERLING DBG VOICE Shows the voice announcements generated by ECOTEL Start with DBG VOICE 7 Stop with DBG VOICE 0 last character zero digit The parameter 7 represents the highest possible trace level With 4 you will receive only the most important messages while 0 will end the trace DBG ICON Shows calls from ECOTEL to the ISDN interface Start with DBG ICON n 7 Stop with DBGICON n 0 last character zero digit The parameter 7 represents the highest possible trace level With 4 you will receive only the most important messages while 0 will end the trace The parameter n indicates the interface If n is omitted the command refers to all interfaces This command Js available for the ISDN interfaces and also only with ECOTEL vor for the VolP interfaces that are handled internally by ECOTEL in a similar way For the GSM interfaces see DBG GMAIN n Interface n Interface n Interface 0 ISDN 1B1 4 VoIP 1 8 VoIP 5 1 ISDN 1 B2 5 VoIP 2 9 VoIP 6 2 ISDN2B1 6 VoIP 3 10 VoIP 7 3 ISDN 2 B2 7 VoIP 4 11 VoIP 8 Page 96 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING DBG GMAIN This trace corresponds to DBG ICON for the GSM interfaces
28. Documents VoIP EN ECOTEL VolP Quickstart _EN pdf Installation guideline Our detailed installation guideline will walk you through all of the steps from installing and setting up the device to making your first conversations 2 2 Installation guideline We wish you much success with the ECOTEL Page 10 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 1 2 Safety instructions This device was tested in conformity with EN 60950 1 2001 VDE 0805 Part 1 2003 Information technology equipment Safety and left our plant in perfect working order In order to maintain the device in good condition and to ensure safe operation the user must observe the information and warnings that are contained in these operating instructions Only trained technicians working in the field of electronics may install ECOTEL Any maintenance and repair of the device when it has been opened must be performed by a trained specialist Transport As protection against jolts and impact this device should be transported in its original packing only Condensation can occur if the device is brought from a cold environment into the room where it is to be operated The device must be absolutely dry prior to being operated Accordingly an acclimatization period of at least two hours is required Setup Protect this device from direct sunlight and heat The device may only be connected to the AC line by means of the AC power
29. Entry in the routing table d0 n 12 4567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 113 VIERLING 5 4 5 Forwarding special characters in the destination number Selective CLIR function The special characters and can be used in the output string of a routing entry Ls Note In the output string the character must be entered as while can be used directly This option is useful for example for using the CLIR function selectively with phone numbers Example 1 Calls from BRI1 to a number 0760 are routed to GSM1 and the CLI is transmitted ol1d0160 n G1 31 d Example 2 Calls from BRI1 to a number 0779 are routed to GSM2 and the CLI is not transmitted ol1d0179 n G2 31 d Ls Note CLIR can be controlled on a call by call basis using DTMF dialing 31 CLI is transmitted 31 CLI is not transmitted The following setting is required in ECOTEL Gateway Configuration module gt GSM Interface 1 2 3 gt CLIR outgoing calls gt Support depends on your service provider and is gt not used Page 114 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 5 Incoming calls The routing can be also made a function of the number of the caller It is also possible to use different MSNs of the ECOTEL in order to direct calls to different destinations This allows the actual caller to control the routing behavior by choosing the appropri
30. Example 1 The caller dials the number 123 disconnects and is called back over the same port under the number 01601234567 Entry in the routing table d123 p amp 01601234567 Example 2 The caller dials the number 123 disconnects and is called back in the GSM network using mobile radio module 2 under the number 01601234567 Entry in the routing table d123 p G2 01601234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 131 VIERLING 5 9 3 Non dialing callback with disconnect If an immediate callback has been defined for a caller then ECOTEL disconnects immediately so the call never goes through In approximately 10 seconds ECOTEL then calls back the number that is defined in the routing table The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The caller with the number 01601234567 is immediately disconnected and is called back over the same port Entry in the routing table 001601234567 i amp 0 cs Note The o character indicates that the number of the originating subscriber is to be used as the destination phone number Example 2 Callers with the number 0160 lt and an arbitrary number of additional digits gt are disconnected immediately and a callback is made in the GSM network using mobile radio module 2 under the number 01601234567 Entry in the routing table 00160
31. ISDN 4 a y ECOTEL VoIP a Ly E Boana W LAN gos a ISDN PBX bd i m SIP server ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 55 VIERLING ISDN configuration variant 1 As in the following ISDN example gt 3 2 1 Connection to the internal SO port P TMP ECOTEL on an extension of the PBX Entries in the routing table All calls from VoIP go to BRI1 PBX Calls from BRI1 PBX with a destination number of 075 076 or 017 go to GSM All other calls from BRI1 PBX go to VoIP All calls from GSM go to BRI1 PBX oVd n l1 d 011d01 5 7 n G d ol1d n V d oGd n l1 d The destination numbers 075 076 or 077 are used as an example here Depending on your local situation you will have to use other suitable criteria for routing to GSM ISDN configuration variant 2 As in the following ISDN example 3 2 3 Connection to the external SO port PTMP ECOTEL on the exchange line of the PBX Entries in the routing table All calls from VoIP go to BRI2 PBX Calls from BRI2 PBX with a destination number of 075 076 or 077 go to GSM All other calls from BRI2 PBX go to VoIP All calls from GSM go to BRI2 PBX Page 56 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING oVd n l2 d ol2d01 5 7 n G d ol2d n V d oGd n l2 d The destination numbers 075 076 or 017 are used as an example he
32. ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 301 VIERLING 10 6 Conditions for using the software Utilization rights Program With this software copy VIERLING grants to you as customer utilization rights that are both non assignable and non exclusive and that do not expire These stipulations also apply to any program changes or program extensions that may become necessary Utilization rights in this context mean The user may utilize this software on any available hardware However if the user changes the hardware being used then the software in it must be deleted and removed Simultaneously storing the software either electronically or physically or using the software in more than one hardware device is expressly prohibited If the user desires to utilize the software simultaneously in several hardware configurations for example among several employees then it is necessary to purchase the corresponding number of program packages Utilization rights User manual and operating instructions All rights to the user manual and operating instructions and in particular photo technical reproduction rights remain the property of VIERLING Liability VIERLING is not liable for any damages either direct or indirect whether material or immaterial that result from using this program or from using the user manual or operating instructions Liability for data loss and for resulting damages is excluded within lawful limitat
33. ISDN2 2 VIERLING 6 5 3 Firmware Tools Security Code Call In the Firmware Tools main window mark the Security Code tree node ECOTEL Security Code Change Code ECOTEL PUK Security Code 2 Change Code For each access to ECOTEL upload or download it asks for the security code in order to prevent unauthorized persons from accessing it and possibly modifying the data The security code with which the configuration computer responds during access in order to authenticate itself is entered in the Service Gear module in the Properties dialog for the relevant ECOTEL It must match the security code which is defined here The usage of a security code is optional A security code stored in the ECOTEL can be deleted by leaving the input fields blank when you change the code Opens the Change security code dialog Enter the new security code You have to enter it twice to avoid problems with typographical errors Click on OK to accept the changes The PUK Personal Unblocking Key is used as an extra means of access in case you forget the usual security code When necessary it is used in place of the main security code Opens the Change ECOTEL PUK dialog Enter the old PUK followed by the new one You have to enter it twice to avoid problems with typographical errors Click on OK to accept the changes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 195 VIERLING Ls Note PUK
34. ISDN2 2 Edition 3 2 EN 20060530 Page 281 VIERLING with the SIM cards for GSM modules 5 to 8 is installed in SIM slot 2 In ECOTEL ispn2 2 there is one SIM cardholder for each of the semi devices which holds the SIM cards for the GSM modules 1 to 4 of this semi device A PCMCIA cardholder can hold up to 32 SIM cards This means that it is possible to have up to 8 different SIM cards for each of the four GSM modules The cardholders are not included aN Warning Since the SIM cards and cardholders are fi l electronic components they can be damaged or destroyed by electrostatic discharge To prevent this you should install the SIM cards at an ESD workstation Page 282 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 5 1 SIM8 cardholder The SIM8 cardholder can be fitted with two SIM cards per GSM channel To operate ECOTEL at least slots 1A and 2A for the 2 channel ECOTEL variants and also 3A and 4A for the 4 channel ECOTEL variants must be fitted with SIM cards The second SIM card can be fitted if you wish to be able to automatically switch the SIM card for the associated GSM module during live operation The SIM cardholder is labeled as follows GSM channel 1 1A 1B GSM channel 2 2A 2B GSM channel 3 3A 3B GSM channel 4 4A 4B ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 283 VIERLING 9 5 2 SIM16 cardholder The SIM16 cardholder can be fit
35. Security code 2 is as follows when the device is shipped PUK 84375464 with a space character this number reads VIERLING on a telephone keypad You should modify the PUK when you first set up the device Warning If you lose the security code and the PUK not even the manufacturer Vierling will be able to access the device remotely You will have to send it back to the manufacturer to be reset Page 196 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 4 Firmware Tools Firmware Download Call Iin the Firmware Tools main window mark the Firmware Download tree node You can use this tool to load new firmware on ECOTEL A firmware download is necessary for example when new functions are implemented Selected Version Download Firmware Factory setting E Warning It is not possible to perform a firmware download via the USB interface Use the IP interface instead Displays the firmware versions which can be selected Transmits the selected firmware to ECOTEL The device is then rebooted automatically Resets the device to the factory default setting i e the latest firmware version the default configuration files the default routing table and the default speech files are downloaded and the user table all saved CDRs trace and monitor files etc are deleted Note With ECOTEL volr this function is unavailable in case of access via the USB interface due to the hu
36. Structure of the table entries Each entry in the routing table defines for calls which meet a certain condition the desired termination point i e the destination to which the call is to be forwarded Each line is defined as follows Condition1 Condition n Call type Output port Outgoing number oG1d01601234567 n G d E Page 102 Note The routing table is processed from top to bottom If an exact entry is found it is used and the search is terminated The symbol substitutes for a single digit The symbol substitutes for zero or more further digits General rule Higher priority is given to an entry that does not use the wildcard Single digits and have same priority marks the end of dialing lf more than one possible entry exists after the end of dialing then the one listed highest in the table is executed If the call does not meet any of the conditions in the routing table it is rejected A at the start of a line indicates that the whole line is a comment Use to insert a comment at the end of a line Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 3 Strategy for the routing table We recommend the following basic procedure for creating the routing table Basic entries For each interface which is used V 7 I2 G etc create an entry which covers all of the calls arriving from there and routes them with an unmodified destination number to the desired int
37. This allows you to have a detailed look at what is happening in the device If you contact the manufacturer s support hotline for help with a problem you might be asked to generate certain traces and send them in The following sections describe how to activate traces as required and save the recorded data Evaluation of the data is the job of the support technician since it requires special expertise that is beyond the scope of this manual A brief summary of the most important information can be found here 4 5 1 Creating traces at a glance The remaining sections provide more of the relevant details ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 89 VIERLING 4 5 1 Creating traces at a glance Via Tools gt Start go to the Firmware Tools module and select the Trace tree node there _ Firmware Tools OF x File Tools Help B EcotelT ool Debug All on Debug All off Time Security Code Firmware Download Announcement gt ECOTEL VoIP 18x V3 1 1 13 02 2006 W121 COR 0K a H GSM Parameters gt Debug ISDN on File Transfer Trace Debug ISDN off Debug GSM on Debug GSM off Long Term Traces ECHO on ECHO off Scroll Lock Save Trace oes RTBL 7 Send Clear Trace anme Offline IV CapsLock Device11 VoIP IP mm Connected to device Folder For device data DevO011 Type the following commands into
38. VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 8 Firmware Tools File Transfer Call In the Firmware Tools main window mark the File Transfer tree node This page is used to manage the files on ECOTEL particularly the trace files which are generated on the ECOTEL during various actions You can transmit the trace files to the configuration computer for archival purposes and for freeing up memory space on the ECOTEL There they are stored in the database The database uses normal Windows folders for each of the ECOTEL devices The status bar shows the directory which belongs to the device which is currently being processed In the DataBase window files from the Trace subdirectory appear Besides the trace files other files of various types are also managed here e g the configuration files of ECOTEL ECOTEL The left half of the window applies to files on ECOTEL File list Displays all of the trace files present on ECOTEL You can select one or more files using the normal Windows methods Select All Selects all of the files in the list Delete Deletes the selected files on ECOTEL Delete Transferred If this is selected after the upload the Files transmitted files are deleted on the ECOTEL Upload from Transmits the selected files from ECOTEL to ECOTEL the database DataBase The right half of the window concerns the files in the database i e in the directory structure on the configuration computer File l
39. VoIP ISDN2 1 ISDN2 2 VIERLING 6 7 2 Monitor Channels Call in the Monitor main window mark the Channels tree node This displays all of the channels which are supported by the hardware along with their status Channel Type State Green icon Yellow icon Blue icon Red icon IMSI IMEI Name of the channel G 7 n 11 12 VO V 1 n V 0 via internal SIP server V 1 V2 via external SIP outbound 1 2 Interface type GSM ISDN or VoIP Availability of the channel Channel is ready or special case roaming low funds Channel has been deactivated or in case of a VoIP channel the corresponding SIP outbound is not configured Channel is being prepared wait for ready or more specific searching reboot Channel has encountered an error or more specific error cause Only with GSM channels IMSI of the GSM module Only with GSM channels IMEI of the GSM module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 219 VIERLING 6 7 3 Monitor Statistics Call In the Monitor main window mark the Statistics tree node Statistical data are displayed about the calls that were made The data are from the file ECOTEL mon on the device These data are retained even when the firmware is updated Channel Incoming Outgoing Connections APartner disc BPartner busy Local busy ASR 1 ASR 2 Name of the channel G 7 n 11 12 VO V 1 n V 0 via int
40. Wizard In the user table for VoIP use the Entry New or Edit buttons to create or edit an entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 87 VIERLING Save Download You can save the edited file on your computer menu File gt Save File gt Save As or by using the corresponding button In order to enable the changed settings on ECOTEL you need to transmit the file to it menu Transmit gt Save in ECOTEL or the button Download to ECOTEL Page 88 Warning As a general rule you should use the paths which are suggested If you do not be sure you are familiar with the basic concepts of the database On the actual device the configuration files must always be named as follows ECOTEL UPB ECOTEL BSB USER TXT and RTBL TXT For downloads these names are always used When opening the Gateway Configuration and Basic Configuration modules the application automatically looks in the database for the file associated with the device ECOTEL UPB or ECOTEL BSB even if a file with a different name was last edited We suggest very strongly that you use these names Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 5 Generating traces Traces are detailed information generated by a program during its operation if trace mode is activated Traces are normally switched off However when problems occur it can be useful to create and record traces for troubleshooting purposes
41. You can specify the interface version by accessing the menu item File gt New and selecting a version in the dialog that follows The version must agree with the firmware version used in ECOTEL This is selected separately in each of the modules listed above You can view the selected interface version later at any time on the page Device in the relevant module Please be aware that this manual always describes the latest interface version for these modules Older interface versions can differ from what is described here The interface version is not relevant in the other modules Page 254 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 3 ECOTEL Glossary This section explains some of the terms which in some cases have a specific meaning in relation to ECOTEL when compared to everyday usage Access code This is used during gt Remote access by the Modem in order to authenticate itself to ECOTEL This also allows ECOTEL to recognize the remote access procedure as opposed to a normal Call Do not confuse the Access code with the gt Security code Configuration computer The computer PC laptop which is used to configure ECOTEL Direct access See Remote access Download In ECOTEL Data transmission from the configuration computer to ECOTEL ECOTEL code An older term for PUK Incoming arriving call See Outgoing call ECOTEL VoIP ISDN2 1 ISD
42. a condition for an entry Besides the normal call call type there are call types for which ECOTEL first calls back the caller before it connects him to the destination This means that the charges are incurred by ECOTEL and not by the caller With another call type it is possible to block unwanted calls here there is no destination Management connections represent a special case in which ECOTEL is the actual destination This is used for configuration purposes The desired interface must be specified in the destination meaning at least the type ISDN GSM VoIP and if desired the actual interface BRI1 BRI2 or even a specific ISDN B channel The destination number which was dialed can be used Page 100 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING unchanged parts of it can be changed or it can be replaced by another number More information First steps to create a new routing table are described here gt 5 3 Strategy for the routing table For a comprehensive reference to syntax elements see 6 4 3 The routing syntax The Routing Wizard can be used to edit the routing table more conveniently 6 4 4 The Routing Wizard The examples in this section of the manual illustrating the organization of routing entries refer to this sample application 3 2 6 Connection as a LCR in PTP mode ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 101 VIERLING 5 2
43. a way station on the path from the calling UAC to the called UAS In this configuration the UAC does not send its messages e g INVITE directly to the UAS Instead it uses a proxy server The proxy server forwards the message e g INVITE to the UAS and sends its response e g 100 Trying or 180 Ringing back to the UAC In many cases the proxy server is combined with a registrar Registrar Any UA can register with the registrar server using the REGISTER message The registrar then saves the current IP address and SIP address SIP URI of the user If necessary other SIP elements e g a proxy server can access this information Redirector A redirector redirect server saves information about the possible location of a user Upon request it passes this information back to the querying UA However the redirector does not actively attempt to find the user unlike a proxy server Instead the querying UA must send a new request to the address es obtained from the redirector SIP server A SIP server generally combines the proxy server registrar and redirector components Common synonyms for SIP server are soft PBX or IP PBX NAT In computer networks network address translation NAT is a technique for replacing an IP address in a data packet with a Page 260 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING different IP This is commonly used to map private IP addresses on public IP addresses
44. adapter that was supplied or using an original replacement unit Because the plug in power unit also serves to provide isolation from the AC line install the terminal device so that the power outlet will be close at hand and easily accessible ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 11 VIERLING Connecting cables Lay all cables in a manner that is not hazardous to pedestrian traffic The power cord must be unplugged from the AC line socket in order to completely disconnect the equipment e g in emergencies Cables should not be connected or disconnected during thunderstorms 1 0 interface For safety reasons the I O interface may be connected only with a floating contact Antenna input The antenna must be protected against destruction due to lightning The base of the antenna must be grounded Damage For safety reasons if the device exhibits visible damage or has been exposed to moisture then further operation should be discontinued In this case please ensure that the device is disabled so it cannot be used by anyone else Ambient conditions The device may be used only if the specified ambient conditions are met 10 4 Specifications Ensure that all device openings are protected from all foreign matte such as dust dirt and liquids Page 12 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Repairs Repairs must be performed only by qualifie
45. crossed USB connecting cable Stationary antenna Rod antenna Mini antenna SMA FME Adapter Surge protector for antenna installation SIM8 cardholder SIM16 cardholder SIM32 cardholder Power supply unit for telephones 230 VAC 40 VDC 100 mA CD ROM ECOTEL voIP ISDN2 2 ECOTEL VoIP ISDN2 1 ISDN2 2 Order no 47591 586 45816 075 45816 118 47560 004 47560 010 70459 111 47560 915 47560 939 70461 402 70461 405 70461 408 47591 388 70469 901 Edition 3 2 EN 20060530 Page 297 VIERLING 10 3 2 Spare parts Accessories ECOTEL ISDN2 1 Item Order no Power supply unit for ECOTEL voip 47591 499 90 230 V AC 15 V DC max 15 VA Connecting cable for So bus not crossed 45816 075 Connecting cable for So bus crossed 45816 076 Stationary antenna 47560 004 Rod antenna 47560 010 Mini antenna 70459 111 SMA FME Adapter 47560 915 Surge protector for antenna installation 47560 939 say ori 1756138 CD ROM ECOTEL ispn2 1 70459 909 Page 298 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 3 3 Spare parts Accessories ECOTEL ISDN2 2 Item Power supply unit for ECOTEL ispn2 2 90 230 V AC 15 V DC max 30 VA Connecting cable for So bus not crossed Connecting cable for So bus crossed USB connecting cable Stationary antenna Rod antenna Mini antenna SMA FME Adapter Surge protector for antenna installation SIM8 cardholder SIM16 cardholder SIM32 cardholder CD ROM
46. duration of the first charge pulse in seconds and the second entry indicates the spacing between all subsequent pulses Example 60 1 means that for the first pulse the charges are computed for 60 seconds while for each further pulse the charges are computed for one second Here you should enter the LAIN Location Area Identification Number of the GSM network in which the installed SIM card should register If no LAIN is entered the SIM card will register in the network with the best reception You can get more details about the network operators which are available locally in the Firmware Tools module on the GSM parameters page Page 230 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 Roaming allowed Overall calltime limit Use limit of minutes per starting dd mm yyyy Mobile number Service center number Info VIERLING If roaming is allowed a SIM card can also register in an outside GSM network if registration fails under the specified LAIN If roaming is not allowed the SIM card may only register under the specified LAIN You can set a maximum for the total duration of all calls via this SIM card If this limit is reached ECOTEL will not use this SIM card any longer This allotment is applicable to a certain time period e g per month After this the counter is reset and the allotment is available again Call time permitted per interval Length of the standa
47. etc for the SIM cards are managed here On the other hand you can control the switching here i e automatic switching between SIM cards Assigning SIM cards to GSM channels Each GSM module in your ECOTEL corresponds to a GSM channel which can be used to make calls You can assign multiple SIM cards to each GSM channel 2 4 or 8 SIM cards depending on the type of SIM cardholder you are using Each SIM card has a fixed assignment to a GSM channel i e the card can be used only for this one channel On the SIM cardholder the slots for the individual cards are labeled as 7A 7B 2A 2B They are related as follows GSM channel 1 Cardholder in SIM slot 1 Cards 1A 1B GSM channel 2 Cardholder in SIM slot 1 Cards 2A 2B GSM channel3 Cardholder in SIM slot 1 Cards 3A 3B GSM channel 4 Cardholder in SIM slot 1 Cards 4A 4B GSM channel 5 Cardholder in SIM slot 2 Cards 1A 1B GSM channel6 Cardholder in SIM slot 2 Cards 2A 2B GSM channel 7 Cardholder in SIM slot 2 Cards 3A 3B GSM channel 8 Cardholder in SIM slot 2 Cards 4A 4B When it is clear which GSM channel we mean we sometimes use card A B for short ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 225 VIERLING Groups of SIM cards The SIM cards belonging to a GSM channel can be divided into groups Switching always occurs within a group You can specify when each group is valid This makes it possible
48. external SIM cards Under SIM slot and or SIM _ slot2 depending on the configuration select the entry SIM emulation board Under P address enter the IP address of the SIM server on which the SIM cards to be used are located Special case Usage of the SIM slots on the SIM emulation board On the SIM emulation board there are slots for SIM cards which can be used for example as a temporary replacement for the SIM server ECOTEL does not use these SIM cards automatically It must be configured to do so Under SIM slot and or SIM _ slot2 depending on the configuration select the entry S M 8 board not SIM emulation board Configure it like a normal SIM 8 cardholder that only has slots 7B 2B 3B and 4B ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 287 VIERLING 9 6 Peculiarities of ECOTEL ISDN2 2 and other models with a dual design cs Note This section applies to the following ECOTEL models ECOTEL ISDN2 2xx ECOTEL ISDN2 14x Certain ECOTEL models see above have a different design that needs to be taken into account In this manual we refer to ECOTEL ispn2 2 when we need to reference such models Two devices in one housing This design basically involves two ECOTEL devices in a single housing Almost all of the parts including the interface jacks are present in duplicate exception power supply Important When you are setting up and configuring ECOTEL spnz 2 yo
49. here following the entry of each additional digit of a number then ECOTEL will begin to dial the number You can skip the timeout by pressing the key after the last digit ECOTEL will immediately begin your call A telephone number can have a maximum of 20 digits After entry of the 20th digit the ECOTEL will automatically begin the call Any further digits are ignored Speech This setting determines in what phase of call connection on setup the speech channels are switched through in ECOTEL Page 154 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 3 Gateway Configuration ISDN Interface 1 2 Call In the Gateway Configuration main window below the ISDN node select the tree node SDN Interface 1 or 2 for interface BRI 1 or BRI 2 Options Activate interface Generate call records Automatic rerouting valid for Dial in Mode Activates or deactivates blocks the relevant interface BRI 1 or BRI 2 If this is selected for each call via the relevant ISDN interface a data set is stored in the CDR file Activates or deactivates the Adaptive Callbacks function and determines the validity duration input in minutes For more information about this feature see below This setting has an effect only if the ISDN interface is in TE mode In DDI mode the ECOTEL checks each incoming telephone number to see whether it begins with one of the numbers entered in the fields MSN 1
50. in an internal network with a secure firewall in place Page 64 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 3 SIP outbounds SIP proxies and SIP providers Ls Note These feature is only available with ECOTEL voip Outgoing calls to a SIP proxy or SIP provider Initially ECOTEL can route VoIP calls only to subscribers that it knows i e subscribers that are registered with its own SIP server For calls to other subscribers ECOTEL needs partners that support forwarding to other VolP networks There are two different cases SIP proxies and SIP providers This manual refers to both together as S P outbounds To make a SIP proxy or SIP provider usable for ECOTEL you will need to enter certain setup data This is handled in the Gateway Configuration module under VolP gt SIP Outbound 1 2 3 ac 6 3 10 Gateway Configuration SIP Outbound 1 n Differences between a SIP proxy and a SIP provider From the viewpoint of ECOTEL the following distinction is relevant With a SIP provider ECOTEL logs in like a terminal device Providers also generally require authentication with a user identifier and password You can obtain this data from your SIP provider The actual terminal device that is behind ECOTEL e g a VoIP telephone is invisible to the provider If you are operating your own SIP server e g Asterisk in an internal network it should be configured as a SIP proxy from the
51. indicate that the routing entry is to be valid only at certain times of day The time of day format is hh mm ss Seconds and leading zeros may be omitted You can also use the and wildcards Page 126 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 4 The routing entry is valid for calls which arrive from interface BRI1 and which have as their destination the speed dial number 78 but only Monday through Friday or Sunday and only from March 1 to December 31 2004 in each case between midnight and noon Entry in the routing table ol1d78w1 57c04 03 01 04 12 31t00 00 12 00 Ls Note You can combine the various types of conditions origin destination time etc in various ways An AND operation is used i e each and every condition must be fulfilled for routing based on the entry to be performed ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 127 VIERLING 5 9 Automatic callbacks Sometimes it is desirable to exchange the roles of the calling party and the called party so that the called party can bear the cost of the call for example For this purpose ECOTEL can instead of immediately forwarding a call to a destination first establish a connection back to the caller and then connect the caller to the actual destination via this connection A callback is made when the original call fulfills a condition which is defined in the routing table as a callback trigger This c
52. inserted directly below it or otherwise at the end of the table Replaces the marked table entry with an entry corresponding to the data in the entry mask Analyzes the marked table entry and copies its contents to the entry mask Page 188 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 E E Routing Table yl x Al x 4 Expert mode om VIERLING Note You can also just double click on the table entry Note You can use this function to translate routing entries into plain text or to copy and modify entries Displays the routing table which is currently open If a routing table is already open when the wizard is invoked it will be automatically used here Deletes the entire routing table all contents will be lost Deletes the marked entry Moves the marked entry to the start or end of the table Moves the marked entry by one line up or down Activates expert mode in which you can directly modify the routing table like in a text editor Note If you need to enter a tab use the key combination Alt 009 Dialog Set time conditions Call Set time conditions button The Set time conditions dialog has the following operating elements Active week days Select All Deselect All Active date Here you can select the days of the week on which the routing entry is to be active condition type w Selects all week days Deselects all week days If so desired enter a start and end dat
53. is interpreted as the end of a telephone number If the s number key is pressed after the last digit dialing is _ immediately executed applies only to DTMF dialing in the voice channel The timeout can be reduced in the configuration Page 242 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 2 2 Calls using speed dialing ECOTEL is capable of completing telephone numbers with the routing table This function can be used to define speed dialing numbers Example By dialing 123 the telephone number 01701234567 is dialed and by dialing 56 the telephone number 01701111111 is dialed Entry in the routing table Speed dial list d123 n G 01701234567 d56 n G 01701111111 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 243 VIERLING 7 2 3 Setting up fixed connections Call forwarding to a mobile phone When required instead of manual destination dialing ECOTEL can be set so that a call will be made to a pre determined telephone number in the mobile network This function is controlled using entries in the routing table Example Extension 123 should always be connected to the telephone number 01701234567 Entry in the routing table Fixed connection 0123 n G 01701234567 Page 244 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 3 Incoming calls 7 3 1 Dialing an extension by the caller if your terminal device
54. network ECOTEL can be configured as a terminal equipment on layer 1 in deviation from L2 and L3 This provides access to the clock of the PBX Calls are routed via the same cable ECOTEL is configured as a network termination in terms of layers 2 and 3 The prerequisite for this variant is that the relevant port of the PBX must support the complementary and different settings for L1 or L2 L3 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 53 VIERLING ISDN configuration BRI __BRIZ 100 Ohm Jack NT Activate interface No Yes L1 mode eg Terminal equipment Connection oe PTP L2 mode n Network L3 mode bie Network L1 clock from BRI2 L1 from BRI2 RX TX Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 ol2d n G oGd n N aoo Page 54 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 3 VoIP interface Sample applications Is Note This interface is only available with ECOTEL vor 3 3 1 Media gateway for calls from the ISDN PBX to VoIP and to GSM mobile radio networks If the ISDN PBX is suitably configured all calls to VoIP or GSM subscribers can be routed via an S extension of the PBX to ECOTEL ECOTEL then establishes a connection directly via the IP network or a GSM channel to the called subscriber Incoming VoIP or GSM calls can be forwarded directly to the desired extension of the PBX
55. other values can also occur They indicate that subnetworks are used in a particular TCP IP network Standard gateway This is used to supplement the IP address of a computer It is the address of a local IP router which is located in the same network as the relevant computer here ECOTEL and which is used to forward data traffic to destinations outside of the local area network The value in this field must be in the range from 0 to 255 A gateway is the connection or exchange via which IP networks are interconnected For example local area networks LANs often need a gateway in order to connect to a wide area network WAN or to the Internet User agent UA In the context of VoIP a user agent is a piece of hardware or software for SIP based communication which offers the functions normally provided by conventional telephones dialing ringing microphone loudspeaker etc A UA can act as a user agent client UAC or as a user agent server UAS A UAC is the initiator of a SIP communication calling party A subscriber The UAS called party B subscriber responds to the request of the ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 259 VIERLING UAC As a general rule in a VoIP telephone hardware or software both a UAC and a UAS are implemented Depending on its role a VoIP telephone can alternate between serving as a UAC and a UAS in the communication process Proxy server A proxy server acts as
56. see 6 4 3 The routing syntax ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 179 VIERLING 6 4 3 The routing syntax This section lists all of the possible elements of a routing entry Any valid entry in the routing table will have the following format lt Condition part gt lt Spacing gt lt Call type gt lt Spacing gt lt Destination part gt lt Spacing gt lt Condition part gt lt Cond1 gt lt Cond2 gt o lt Port gt lt Port gt V l 11 12 111 112 121 122 G G1 G2 o lt Dialing string gt lt Dialing string gt An arbitrary number of spaces and or tab characters To enter tabs Alt 009 Mandatory Can contain multiple conditions of different types in any arbitrary order All conditions should be in parentheses without any spaces or tab characters The following condition types are possible Condition based on the interface of origin Interface via which the call is received Possible values VolP interface local or via any SIP outbound Any ISDN interface ISDN interface 1 or 2 Additional indication of the B channel Any GSM interface GSM interface 1 or 2 Condition based on the originating phone number Number of the calling subscriber can contain digits and the following characters Symbol for the international prefix e g when calling from Germany 00 This is replaced by the prefix entered under Basic Configuration gt Properties
57. takes place exclusively via its serial interface When opening the Firmware Tools module an attempt is made to access ECOTEL via the serial interface in order to load the current data If no ECOTEL is connected then a message window is displayed once a certain time elapses and the corresponding parameter fields are displayed empty The individual Firmware Tools are listed in the left half of the software interface and can be launched by clicking on them When you exit the Firmware Tools window you will be automatically returned to Service Gear Page 192 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 1 Firmware Tools Main window Call From any of the modules using Tools gt Start gt Firmware Tools The structure and functioning of the operating elements corre sponds to the main window in the Routing Table module see there The elements of the tree view and the corresponding detail win dows which are described in the following sections are different ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 193 VIERLING 6 5 2 Firmware Tools Time Call in the Firmware Tools main window mark the Time tree node Set Clock Resets the internal clock of the ECOTEL based on the current time of day on the computer which is used to configure ECOTEL Get Clock Reads and displays the internal time of day in the ECOTEL Page 194 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1
58. the List Of Service Providers Since this procedure can take a while it is not executed automatically and requires a special request Displays all the service providers whose networks currently offer adequate receiving conditions Displays the received field strength on a scale or as a numerical value in dBm Rereads all of the data except for the List Of Service Providers Opens the dialog for inputting a PIN The PIN is used by ECOTEL for authentication with respect to the SIM card Note This button and the associated dialog are available only in ECOTEL ISDN2 1 In other ECOTEL types the SIM Management module is available instead ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 201 VIERLING E Polling Polling Interval Warning Always modify this pin when the SIM card is removed since otherwise access problems and blockage of the card can possibly result The sequence is as follows Remove the old SIM card if necessary Enter the new PIN in the dialog Insert the new SIM card Note To change the PIN on the actual card insert it into a mobile phone and perform the procedure required there You cannot make such a change using ECOTEL Regularly performs the function of the Refresh button Polling is repeated at this interval Polling which is currently in progress is displayed through movement of the adjacent icon Page 202 Edition 3 2 EN 20060530 ECOTEL
59. the special characters and You must write as The destination number originally dialed by the calling party The number of the calling party Permissible only for call types c p i d callback CLIR is not allowed Comment on a complete line Comment following a routing entry Blank lines can be used for clarity ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 183 VIERLING Additional rules The routing table is processed from top to bottom If an exact match entry is found the search is terminated and the entry is executed Asageneral rule entries without the wildcard have higher priority Single digits and have the same priority lf there is more than one possible entry at the end of dialing the topmost entry is used Ifa call does not fulfill any of the conditions in the routing table it is rejected For more details and examples see 5 Introduction to the routing table Page 184 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 4 The Routing Wizard Call Routing Table module gt Routing tree node gt Wizard button This wizard helps you to work with routing tables You can select the elements of a routing entry using plain text The wizard will then translate your entries into proper routing syntax and insert the entry into the table You can back translate existing entries to analyze their content You can also switch to expert
60. the text field to the left of the Send button Press the lt Return gt key after every command or click on Send DBG RTBL 7 DBG ICON 7 DBG DTMF 7 VOIP TRC ON ECOTEL will acknowledge each command with OK Page 90 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 gt gt VIERLING If your Support technician provides you with further commands enter them the same way Now perform the actions e g calls to be analyzed using the traces In the large window the trace output will appear Wait until the actions you are interested in have been executed Click on Save Trace Select a path and file name and write them down so you can find your trace file later Turn the traces back off by typing the following commands in order DBG RTBL 0 DBG ICON 0 DBG DTMF 0 VOIP TRC OFF Send an e mail to support vierling de and attach the saved file a brief description of your problem and your ECOTEL s configuration files ECOTEL UPB ECOTEL BSB RTBL TXT routing table additionally for ECOTEL vole ECOTEL SMC USER TXT user table ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 91 VIERLING 4 5 2 Generating traces Explanation To activate traces switch to the Firmware Tools module via Tools gt Start and select the Trace tree node For information on individual operating elements see 6 5 9 Firmware Tools Trace Display and input The large window s
61. to make sure they are within the permissible range of values If there are any errors an error message is displayed and the first field with an invalid entry is highlighted Device name User selectable name for the gateway Device type Type of device to be managed e g ECOTEL voiP or ECOTEL ISDN2 1 Access via Interface which provides access to the device for configuration purposes ILs Note Usage of the Modem interface has certain peculiarities compared to the other interfaces 4 3 2 Connecting via modem Is Note The RS232 interface serial can be used only with ECOTEL ispn2 1 and the USB interface not with ECOTEL spn2 1 COM port Number of the serial or USB interface of the PC via which the gateway is to be configured This field is activated only if USB or RS232 is selected as the interface cs Note The USB interface must be provided with a driver to emulate a COM port For more information see 2 2 4 Setting up the USB interface Select the appropriate COM number here generally COM3 or COM4 IP address IP address of the gateway via which it can be accessed in the LAN by Service Gear for configuration purposes This field is activated only if Pis selected as the interface Page 146 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Security code A secret code which is sent when accessing the selected configuration interface Enter the security code for ECOTEL into this fie
62. tracing for the GSM interfaces fr Warning Remote access to ECOTEL via 4 l modem GSM functions only while the GSM e traces Debug GSM are switched off Since the debug settings On Off remain in effect even after you close this window you should always execute the command Debug GSM Off beforehand Long Term Traces Opens the Long Term Traces dialog Here you can choose to record the same information which appears in the monitor on the ECOTEL in a file Use On Off to activate or deactivate the function In the File Name field enter the name under which you wish to save the file The TRC extension will be automatically appended In order to read the file out of the ECOTEL use Firmware Tools gt File Transfer ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 205 VIERLING ECHO On ECHO Off Scroll Lock Save Trace Input field E Send Clear Trace Online Offline Caps Lock Page 206 Edition 3 2 EN 20060530 Switches on display of the transmitted commands Switches off display of the transmitted commands Halts scrolling of the window content or restarts it Opens a save file dialog for saving the window content in a file file type TRC For experienced users Here you can send commands directly to the ECOTEL The available commands and their syntax depend on the proprietary communication protocol used by ECOTEL Note All commands sent to ECOTEL
63. use the Tools menu If you exit one of these modules you will be returned to Service Gear Ils Note When you open a module the Service Gear window will disappear initially Then it might take a little while until the new window opens For historical reasons the Gateway Configuration and Basic Configuration modules are still labeled ECOTEL Configuration Software in the title bar However you can clearly distinguish the modules based on the entries in the tree view Gateway Configuration This module allows you to make most of the settings required by ECOTEL except for only the basic settings for the ISDN interfaces and the routing table which are handled in separate modules Page 78 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING All of the parameters which appear here are found in the configuration file ECOTEL UPB It must be downloaded to the device after editing in order for the changes to go into effect Routing Table The routing table determines how ECOTEL handles incoming connection requests Here it is possible to distinguish between a number of different cases depending on the interface or telephone number group A special syntax is used which allows a great variety of individual settings All of the entries which you make here are found in the configuration file RTBL TXT It must be downloaded to the device after editing in order for the changes to go into effect Firmware Tools T
64. viewpoint of ECOTEL From the viewpoint of the SIP server ECOTEL also behaves like a SIP proxy ECOTEL has to log into the SIP proxy with the user name known there authentication is generally not required For each call from a VoIP terminal device ECOTEL passes along its user name to the SIP proxy In ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 65 VIERLING this case the authentication is handled between the SIP proxy and the caller If the caller is not a VoIP subscriber e g a GSM subscriber then ECOTEL will act as a terminal device itself with respect to a SIP proxy Incoming calls from a SIP Outbound If you want ECOTEL to also accept incoming calls from a SIP outbound it will need to be able to register with ECOTEL as a user You will need to make an appropriate entry for the SIP proxy or SIP provider in the User Registration module 6 9 User Registration module SIP outbounds and routing table In the routing table you can or must specify the SIP outbound for routing an outgoing VoIP call The virtual port names V1 V2 are used which correspond to SIP outbounds 1 2 For calls without a SIP outbound i e to SIP telephones that are registered with the SIP server provided in ECOTEL select the virtual port V Page 66 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 4 SIM management J Note This feature is not available with ECOTEL ispne1
65. 10 If there is a match this part is removed from the number and the remaining number is dialed As a general rule DDI is used on an ISDN point to point connection in order to allow direct dialing to an extension In the MSN field you must enter the number of the point to point connection In MSN mode every call is accepted regardless of the dialed MSN as long as no telephone numbers are entered in the fields MSN 1 10 If one or more MSNs are entered only calls going to these MSNs are accepted All other calls will be ignored by ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 155 VIERLING Number forwarding Allow forwarding Determines whether the telephone number supplied in an incoming GSM connection is to be transmitted via the ISDN interface to the called subscriber Extended display Activates or deactivates extended number display i e the number in the national format has the country code prefixed to it before it is forwarded Example 0123456789 is forwarded as 0049123456789 This is available only if Allow forwarding is activated MSN 1 to 5 In these fields telephone numbers or parts MSN 6 to 10 thereof can be entered which are to be handled as described under Dial in Mode Charging Determines how charge information is passed information to the ISDN side The options correspond to the usual ISDN charging options Transmit charging Possible values None End of call AOCE Duri
66. 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING The domain receives all SIP related queries 1st line from ECOTEL for which neither the proxy or Domain data Use fix IP address Domain IP address Domain name registrar is responsible Determines whether the domain is to be addressed with an IP address Otherwise a name is used The IP address of the domain If the option Use fix IP address is activated The name of the domain e g myprovider corp If the option Use fix IP address is deactivated Port The standard port is 5060 You should enter something different here only if your provider specifically says to do so 2nd line The proxy is responsible for the signaling i e Proxy data for setting up a connection to the desired Use fix IP address subscriber In most cases enter the same data here as for the domain However if your provider specifies other data enter it here Determines whether the proxy is to be addressed with an IP address Otherwise a name is used Proxy The IP address of the proxy IP address If the option Use fix IP address is activated Proxy name The name of the proxy e g proxy myprovider corp If the option Use fix IP address is deactivated Port The standard port is 5060 You should enter something different here only if your provider specifically says to do so Copy Domain Copies the domain data P address or domain ECOTEL VoIP ISDN2 1 ISDN2 2 name po
67. 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING subscribers at this point either of these two subscribers can initiate a call hold procedure if desired ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 251 VIERLING 8 Additional topics and background information Page 252 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 1 Overview Gaining a better understanding of ECOTEL This section includes some additional background information You can refer to this section when you want to get a better grasp of the basic concepts behind ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 253 VIERLING 8 2 Interpretation of the interface version The following modules in Service Gear are used to process configuration files for ECOTEL Gateway Configuration Basic Configuration and SIM Management If new features are added to ECOTEL as part of the product development process it is possible that parameters will be added to the configuration files or modified However it should still be possible to manage devices with older software versions using Service Gear Accordingly these modules use what is known as interface versions This means that the user interface of the module is available in different versions The versions differ in terms of the parameters that can be viewed by the user and the parameters that are contained in the configuration files that are generated
68. 9 201 20 70469 204 70469 204 20 70469 901 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 2 2 Package contents ECOTEL ISDN2 1 Number Name 1 ECOTEL spn2 1 1 power supply unit 90 230 V AC 15 V DC max 15 VA FME SMA antenna adapter 1 x for ECOTEL ispn2 11y 14y 2 x for ECOTELispn2 12y see bottom of housing for name plate 2 ISDN cables black not crossed 2 ISDN cables gray crossed Only with ECOTEL ispn2 14y 1 set of safety instructions German English 1 CD ROM ECOTEL spne2 1 Article no 70459 xxx depending on type 47591 499 47560 915 45816 075 45816 076 70469 201 70469 201 20 70459 909 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 295 VIERLING 10 2 3 Package contents ECOTEL ISDN2 2 Number Name Article no 1 ECOTEL ispn2 2 70469 xxx depending on type 1 power supply unit 90 230 V AC 15 V DC 47591 586 max 30 VA 2 FME SMA antenna adapters 47560 915 1 USB cable 45816 118 2 ISDN cables black not crossed 45816 075 2 ISDN cables gray crossed 45816 076 1 set of safety instructions German English 70469 203 70469 203 20 1 CD ROM ECOTEL voIP ISDN2 2 70469 901 Page 296 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 10 3 Spare parts Accessories VIERLING 10 3 1 Spare parts Accessories ECOTEL VoIP Item Power supply unit for ECOTEL voiP 90 230 V AC 15 V DC max 30 VA Connecting cable for So bus not
69. 9 3 1 BRI1 connection ISDN interface BRI 1 L1 Mode Determines whether layer 1 of this interface is operated in terminal or network mode Connection Determines whether this interface is operated using the point to multipoint protocol PTMP or the point to point protocol PMP Termination Interface BRI 1 does not have a terminating impedance If one is required you should use BRI 2 If necessary however it is also possible to retrofit BRI 1 with terminating impedances L2 Mode Determines whether layer 2 of this interface is operated in terminal or network mode L3 Mode Determines whether layer 3 of this interface is operated in terminal or network mode ISDN interface BRI 2 L1 Mode Determines whether layer 1 of this interface is operated in terminal or network mode Connection Determines whether this interface is operated using the point to multipoint protocol PTMP or the point to point protocol PMP Termination Interface BRI 2 has a fixed terminating impedance of 100 Ohm If none is required you should use BRI 1 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 211 VIERLING L2 Mode Determines whether layer 2 of this interface is operated in terminal or network mode L3 Mode Determines whether layer 3 of this interface is operated in terminal or network mode Ls Note In general the same setting will make sense for layers 1 2 and 3 of an interface see the connection option which is in the same l
70. COTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 147 VIERLING 6 2 4 Service Gear Properties Modem Call In the Service Gear start window select a modem in the tree view and click on the Properties button Before they are stored the entries are checked to make sure they are within the permissible range of values If there are any errors an error message is displayed and the first field with an invalid entry is highlighted Modem name User selectable name for the modem Device type Type of gateway to be managed which will be used as a modem e g ECOTEL or ECOTEL ispn Access via Interface which provides access to the modem for configuration purposes ILs Note The RS232 interface serial can be used only with ECOTEL ispn2 1 and the USB interface not with ECOTEL ISDN2 1 COM port Number of the serial or USB interface of the PC via which the modem is to be configured Activated only if USB or RS232 is selected as the interface IP address IP address of the modem via which it can be accessed in the LAN by Service Gear for configuration purposes This field is activated only if Pis selected as the interface Security code A secret code which is used when accessing the selected configuration interface The usage of a security code is optional Callback number Telephone number at which the modem can be Data mode reached by the gateway which calls it back Data service must be enabled for this number O
71. Callback number which the called device should use for calling back the modem Security code for the modem which the configuration computer uses to identify itself to the modem Displays the progress of the call setup based on individual steps Still in progress OK Displays detailed trace information which is generated during call setup by the modem Initiates a new remote connection Interrupts the existing remote connection Transmits all of the configuration files to the ECOTEL ECOTEL UPB ECOTEL BSB and RTBL TXT Edition 3 2 EN 20060530 Page 207 VIERLING Upload Reads all of the configuration files from the Configuration ECOTEL ECOTEL UPB ECOTEL BSB and RTBL TXT and then switches to the Clock configuration page Is Note Using this download or upload function you can perform downloads and uploads in a single step from Gateway Configuration Basic Configuration and Routing Table Page 208 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 6 Basic Configuration module The Basic Configuration module is generally used only once after gateway installation in order to enter the settings for the ISDN interfaces TE or NT mode PTP or PTMP etc and the IP addresses for the LAN interface Afterwards you do not need to modify these parameters anymore ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 209 VIERLING 6 6 1 Basic Configuration Main window Not
72. DN2 2 Edition 3 2 EN 20060530 Page 275 VIERLING ew Note Improperly connected ISDN lines cannot damage the ISDN interfaces Prerequisite The ISDN terminal device that is connected must conform to TBR 3 TBR 3A1 In rare instances plug positions can deviate from the schematic shown here due to faulty wiring In such a case the wiring should be corrected Hub function during power outages If the ECOTEL controller or the power supply should fail then the BRI1 and BRI2 ports are automatically connected with each other In the event of failure when utilizing ECOTEL as a least cost router ECOTEL is connected via the BRI1 port to the fixed network and via BRI2 to the PBX the cost saving function will fail However telephone calls can still be made over this connection Page 276 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 3 1 BRI1 connection In the factory default setting BRI1 is in the TE PTMP mode This connection behaves like an ISDN telephone In order to test this connection it must be connected to an NT port internal port of a PBX or to an NT that is connected to a public network Ss Note If ECOTEL is connected to the ISDN Bus as the last device then the connection plug must be equipped with two 100 Ohm terminating impedances These impedances are used to adapt to the line so that no reflections or resonances can arise Without adaptation the bit error rate can create consi
73. ECOTEL VoIP ECOTEL ISDN2 1 VIERLING ECOTEL ISDN2 2 A device for providing network interconnectivity between VolP ISDN and GSM or between ISDN and GSM User manual Edition 3 2 EN VIERLING Communications GmbH 70469 202 20 3 2 EN 20060530 VIERLING Communications GmbH Pretzfelder Stra e 21 D 91320 Ebermannstadt Postfach 11 65 D 91316 Ebermannstadt E Mail info vierling de Internet http www vierling de 2006 VIERLING Communications GmbH Ebermannstadt All rights reserved Any reproduction further processing or dissemination of this document or its contents whether in whole or in part by any means is expressly prohibited without the prior written consent of VIERLING Communications GmbH We reserve the right to make changes without prior notice Please note that great care was exercised in the preparation of this text However VIERLING Communications GmbH does not accept any liability for any errors that might be present in the text VIERLING Content a_i om om M 2 1 2 2 2 3 3 1 3 2 REVI COGIC IOI isan caters dicen encectacac ae enaciesncttentccnnsccannitiecseenaaceass 9 Overview Please read this first seeeeeeeeeees 10 Safety instructions victsnicisrsievesimdonainieierenentiniGiuewniiaotains 11 Getting started Benne ner enn ee eee eee eee 14 Overview Getting ECOTEL up and running 15 Installation guideline cc ccee
74. ECOTEL voIP ISDN2 2 ECOTEL VoIP ISDN2 1 ISDN2 2 Order no 47591 586 45816 075 45816 076 45816 118 47560 004 47560 010 70459 111 47560 915 47560 939 70461 402 70461 405 70461 408 70469 901 Edition 3 2 EN 20060530 Page 299 VIERLING 10 4 Specifications Dimensions Height x Width x Depth Weight ECOTEL volp with 2 GSM channels ECOTEL volp with 4 GSM channels ECOTEL volP with 6 GSM channels ECOTEL voip with 8 GSM channels ECOTEL spn2 1 with 1 GSM channel ECOTEL spn2 1 with 2 GSM channels ECOTEL Ispn2 2 with 8 GSM channels Power supply Power supply unit Power consumption ECOTEL voiP Power consumption ECOTEL ispn2 1 Power consumption ECOTEL Ispn2 2 Power cable Ambient conditions Operating temperature Storage temperature Humidity Page 300 Edition 3 2 EN 20060530 220 mm x 160 mm x 60 mm Approx 850g Approx 1000 g Approx 1150 g Approx 1200 g Approx 600g Approx 1060 g Approx 1100 g 230 V AC 50 Hz 15 V DC max 30 VA max 15 VA max 30 VA 1 5m 5 40 C 0 70 C Non condensing 0 95 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 5 Maintenance and Warranty ECOTEL is maintenance free Should any problems occur please contact your sales representative The warranty period is 24 months Repairs will be made within the warranty period without charge unless the device has been improperly operated ECOTEL VoIP
75. F dialing The callback request via SMS can be entered only if the call was not successful If the voicemail is reached this is considered to be a successful connection If the setting is Automatic for each failed call the SMS message with the callback request is sent automatically as soon as the call fails Page 72 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 8 SMS functions ECOTEL supports transmission of SMS messages For this purpose ECOTEL provides a GSM07 07 interface for USB and IP Telnet not with ECOTEL ispnz2 1 or for RS232 and IP Telnet with ECOTEL ispnz 1 Software is available free of charge for the RS232 interface Transmission reception and storage of SMS messages can be managed using SmeaSyPro EXE Conversion of e mail to SMS or SMS to e mail can be implemented using the application ECOTEL SMbaSic Mail Manager This program is available separately For a detailed description see the documentation on the CD ROM 3 4 9 Dialing in via the Internet Ls Note This is currently possible only with ECOTEL ISDN2 1 ECOTEL ispn21 offers asynchronous PPP for RS232 and IP Telnet in order to allow dial in via the Internet CSD and GPRS Software is available free of charge for the RS232 interface The driver EC 2_1Modem inf supports multiple device drivers for the different models ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 73 VIERLING 4 Usage of t
76. K Cancel Closes the dialog with or without accepting the changes Page 148 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 Gateway Configuration module In the Gateway Configuration module the data relating to the hardware of the selected device are displayed Depending on the device type the parameters for each GSM module each ISDN channel and the VoIP interface might be displayed for example When the software is launched the most recently saved configu ration of the device is displayed If the configuration file for the device has not yet been created a message is displayed when the Gateway Configuration module is opened along with a request to create a new file You can either create a new configuration with the menu item File gt New or read the configuration data from the connected gateway When opening a new configuration file a window opens in which you must select the currently installed firmware configuration in ECOTEL Based on this selection the corresponding configu ration fields are displayed for the functions available in this firmware version You can then save the configuration You should use the suggested default directory As the filename for the configuration file we recommend that you use ECOTEL UPB so that the configuration file will be automatically displayed the next time you launch the software See also the following sections for information about the operating el
77. LING 3 2 3 Connection to the external SO port PTMP en 2 Bm ECOTEL Fixed network ECOTEL can be operated on an external S connection of a PBX Here ECOTEL must be configured as the network termination NT Preferably the ISDN BRI2 port should be used In this case the line is operated in PTMP mode point to multipoint ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 43 VIERLING ISDN configuration cr Briz 10008 Jack NT Activate Interface No Yes L1 mode ten Network Connection sae PTMP L2 mode E Network L3 mode A Network Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 ol2d n G d oGd n I2 d Ls Note This configuration is the factory default for ECOTEL Page 44 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 4 Connecting ISDN telephones Power supply 230 V AC 40 V DC ECOTEL for ISDN phones ECOTEL can also be connected directly to up to four ISDN telephones Since ECOTEL does not supply power for telephones an appropriate power supply unit must be plugged into the TE jack of the corresponding ISDN port ECOTEL must be configured as the network termination NT Preferably the ISDN BRI2 port should be used In this case the line is operated in PTMP mode point to multipoint ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 45 VIERLING I
78. N2 2 Edition 3 2 EN 20060530 Page 255 VIERLING Modem In everyday terms this is a device which is used in data trans mission to convert data between different interface types e g from a serial computer interface to an analog telephone line In ECOTEL A device which enables access by the configuration computer to an ECOTEL via its GSM interface Here an ECOTEL is also used typically For more information see the following section 4 3 2 Connecting via modem Outgoing call In ECOTEL A call in which an extension of the PBX calls via ECOTEL an external destination in the fixed network GSM network or VoIP network An incoming arriving call takes place in the opposite direction Together ECOTEL and the PBX with its extensions are considered as here If we consider ECOTEL alone all calls are transient meaning they arrive via some interface and leave via some other interface PUK In general terms Personal unblocking key a code which is entered to unblock a device In ECOTEL An additional security code also known as Secu rity code 2 If the normal Security code is incorrectly entered multiple times it is automatically blocked To unblock it it is necessary to use the PUK instead of the normal security code gt 6 5 3 Firmware Tools Security Code Remote access remote connection A technique which the Configuration computer uses to access a remote EC
79. NAT is required mainly because public IP addresses are becoming scarcer and private IP addresses can be used as needed in an internal private network To allow communication over the Internet the internal private addresses must be translated into public addresses at the gateway to the Internet or to another public network Normally NAT is performed at the interconnection between two networks An NAT device can be a router or a firewall for example STUN STUN Simple Traversal of UDP Over NATs is a simple network protocol for detecting the presence and type of firewalls and NAT routers and for circumventing them It is intended to enable straightforward usage of devices e g SIP telephones in home networks which wish to receive data from the Internet Using STUN the current public IP address of the connection can also be determined For example this allows a SIP telephone behind a DSL router to determine its currently valid public IP address The B subscriber is informed of this address and can now send response packets to this address ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 261 VIERLING 8 4 2 Codec A codec COmpressor DECompressor is a chip or algorithm which compresses data or speech and allows decompression of the same data or speech at the other of the connection Various codecs have been standardized which compress speech data with different levels of quality loss in order to be able to transm
80. Note The extent to which this information on the ISDN side is forwarded to the called subscriber depends on the settings for the ISDN interface 6 3 3 Gateway Configuration ISDN Interface 1 2 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 165 VIERLING 6 3 8 Gateway Configuration GSM Interface 1 n Callback SMS Call in the Gateway Configuration main window under the GSM node and under GSM Interface 1 2 3 etc mark the tree node Callback SMS Callback request via SMS Text to be sent Sending condition In case of a failed call from an extension to a GSM subscriber an SMS message is automatically sent to the subscriber e g with a callback request Text of the SMS message You can use the following wildcards m for the telephone number of the SIM card via which the subscriber was called e for the extension of the calling subscriber Example Please call back m or e Warning By inserting the telephone numbers the SMS message which is actually sent will have more characters than are displayed here Only the first 160 characters are sent the rest are truncated Possible settings When user requested The SMS message is sent only if the calling subscriber enters the character sequence 1 before a connection is made if a voicemail is reached this is considered to be a successful connection Automated after every failed call The SMS message is sent automa
81. OTEL Page 256 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Using a Modem a connection is established to ECOTEL via GSM The transmission path from the computer via the modem to ECOTEL is referred to as the Remote access or Remote connection For more information see the following section 4 3 2 Connecting via modem The other possibility is Direct access by the computer to ECOTEL via IP USB or serial cable Security code The code which the Configuration computer uses to identify itself to ECOTEL authentification During Remote access besides the security code for the ECOTEL to be configured the security code for the Modem is also important since the configuration computer must also authenticate itself to the modem See also the Access code Security code 2 Same as PUK SIM PIN The personal identification number PIN which is needed to log into a mobile radio network with a SIM card With a mobile phone the user types in the PIN With ECOTEL the SIM PINs for all of the SIM cards are saved in the device and are passed to the relevant GSM module when needed SMC Abbreviation for SIM Management Center Upload In ECOTEL Data transmission from ECOTEL to the configu ration computer ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 257 VIERLING 8 4 General information about VoIP Ws Note This section is relevant only
82. P ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 239 VIERLING 7 1 Overview What ECOTEL users must know During call setup with ECOTEL users should be aware of two peculiarities compared to the usual call procedure With some connection types out not in LCR mode for example the user must dial ECOTEL first i e the number of one of the interfaces via which ECOTEL can be reached e g its extension number or mobile radio number Of course the user will ideally choose the number which can be accessed the easiest or the most cost effectively from his own telephone ECOTEL will respond with a voice announcement Now the user can dial the actual telephone number no need to wait for the end of the voice announcement and is then connected by ECOTEL to that number The second peculiarity concerns the end of dialing With the destination phone number ECOTEL must recognize whether it is already complete or whether there are further digits to follow For this purpose it is possible to define fixed phone number lengths in the routing table for specific destinations e g this would make sense for mobile radio or extension numbers In the remaining cases the sequence of digits must be terminated with the number sign ECOTEL interprets a pause greater than 10 seconds as the end of dialing Calls are routed by ECOTEL depending upon the destination number the originating number or the redirecting number using defined po
83. SDN configuration BR BRI2 100 Ohm Jack NT Activate interface No Yes L1 mode R Network Connection ee PTMP L2 mode na Network L3 mode TA Network Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 ol2d n G oGd n N aoa Page 46 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 5 Connection to an external SO port PTP Antennas A Synchronization problems can occur in this configuration ECOTEL Fixed network ECOTEL can be operated as the network termination NT in the point to point mode Preferably the ISDN BRI2 port should be used ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 47 VIERLING ISDN configuration BRI1 BRI2 100 Ohm Jack NT Activate interface No Yes L1 mode ov Network Connection a PTP L2 mode ae Network L3 mode ate Network Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 ol2d n G d oGd n I2 d If the PBX has a fixed network connection in addition to ECOTEL then a deviation in frequencies can occur between the two This causes frame slips which occasionally can cause the port to be closed by the PBX If problems of this sort occur it is necessary to use the synchronization techniques which are described in the following sections 3 2 7 Connection to an external SO p
84. SIP provider Determines at what interval ECOTEL renews its registration with the SIP outbound Page 170 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Authentication Activate Select this option if ECOTEL must undergo authentication with respect to the SIP outbound SIP providers generally require authentication while plain SIP proxies do not Identifier The user identifier under which ECOTEL needs to undergo authentication with respect to the SIP outbound The identifier is usually identical to the Username for registration However if your provider uses a separate user identifier for authentication enter it here Copy Username Copies the content of the Username field from the Registration area into the dentifier field Password The password associated with the dentifier ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 171 VIERLING 6 3 11 Gateway Configuration Announcements Call In the Gateway Configuration main window select the Announcements tree node ECOTEL can be controlled by your voice The various announcements are available in different languages The ECOTEL administrator can set the desired language Announcements You can activate or deactivate the various and signal tones announcements individually Depending on the language which is set country specific tones can be included in the speech packet for controlling call setup Language Here you can s
85. SM 1 2 The call duration charged by the provider The entire interval is counted for charge intervals that are begun The actual call duration without taking into account the charge intervals Card position slot on the SIM cardholder This column shows the totals for Limit Charged Used for all of the SIM cards ina GSM module Resets the Charged and Used values to zero The Limit value is not modified You can use this function after exchanging SIM cards for example there is no automatic reset The reset applies to all of the SIM cards ina module Select a module beforehand by clicking on the GSM 17 2 button The reset applies to only a single SIM card Select a SIM card beforehand by clicking on one of the three number fields for the card The reset applies to all of the SIM cards in ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 223 VIERLING Display options h mm ss Switches the time format display in hours m ss minutes or seconds Ss Show index Displays the absolute index for each SIM card This number is used instead of the module no location no to designate the card e g in trace reports Page 224 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 8 SIM Management module lt Note This module is not available with ECOTEL isone 1 The SIM Management module has two functions On the one hand setup data mobile radio numbers
86. TEL ISDN2 1 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 271 VIERLING ECOTEL Ispn2 2 Interface jacks on ECOTEL ISDN2 2 BRI 1 BRI 2 The two ISDN interfaces BRI1 and BRI2 are used to connect ECOTEL to the PBX or to the ISDN fixed network RJ45 connecting cables are used For more details see 9 3 Interfaces BRI1 BRI2 V O upon request RJ 45 jack with six input output contacts which can be programmed independently LAN In ECOTEL voip the LAN interface is used for VoIP telephony In all types it can be used for configuring the device Connection to the network Ethernet is via a standard RJ45 network cable Ls Note The factory default IP address for the configuration interface of ECOTEL is 192 168 10 10 Page 272 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING USB not in ECOTEL ispn2 1 The USB interface type B is used to configure the device It is connected via a standard USB cable V 24 only in ECOTEL spnz 1 The serial interface V 24 RS232 is used to configure the device It is connected via a standard serial cable DC The supplied power supply is connected to the DC jack of ECOTEL Warning The guarantee for ECOTEL is nullified if you use a power supply which is not approved by VIERLING Different ECOTEL types need different power supplies since their power consumption is different Ant 1 Ant 2 Connecto
87. TEL which you should obtain from your network administrator This IP address is needed to be able to configure ECOTEL via the IP interface When the device is shipped from the factory it is as follows 192 168 10 10 Subnetmask The subnetwork mask which you should obtain from your network administrator Along with the IP address this number indicates the network to which your computer belongs Standard gateway The IP address of the standard gateway which you may wish to add You can also obtain this address from your network administrator The standard gateway routes the data traffic to destinations outside the local area network ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 213 VIERLING SIP IP address DNS IP address preferred IP address alternative STUN Activate Use fix IP address IP address preferred Domain name preferred Port IP address alternative Page 214 Edition 3 2 EN 20060530 The IP address at which the internal SIP server in ECOTEL can be reached It must be different than the IP address in the Device field but it must belong to the same network and be valid When the device is shipped from the factory it is as follows 192 168 10 11 The IP address of the preferred domain name server DNS You can also obtain this address from your network administrator ECOTEL needs a DNS to resolve the domain names of the SIP outbounds The IP addr
88. VIERLING 6 3 13 Gateway Configuration Device Call In the Gateway Configuration main window select the Device tree node Please select a Possible values ECOTEL ISDN2 1 ECOTEL device ISDN2 2 or ECOTEL VoIP Please select the After you select a device additional options will number of GSM appear here so that you can enter the number modules of available GSM modules Type Displays the device type of ECOTEL Firmware version Displays the firmware version of ECOTEL Interface version Displays the version of the template on which the configuration files present in ECOTEL are based You can use the ECOTEL configuration software for various ECOTEL types When you are opening a new configuration file using File gt New you have to select the ECOTEL type for which the file is to be used However you can also modify the device type for an existing configuration file For example you can convert a proven configuration file for ECOTELispn into a configuration file for ECOTEL ispn You should then save this modified configuration file under a new file name and load it into ECOTEL Now all you have to do is reset the VolP specific parameters You can load and edit the device parameters from ECOTEL or a configuration file You can then save the modified settings as a file or write them back to ECOTEL Besides influencing the configuration file the device type also determines which parameters are displayed i
89. ached from the same extension a callback entry is written into the list for each attempt If several different extensions call the same GSM subscriber without reaching that person then each new entry overwrites the previous one This means that only the entry representing the most recent attempt remains in the callback list ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 71 VIERLING 3 4 7 Callback request via SMS ECOTEL has a function which makes it possible in case of the failed call from a PBX to a GSM subscriber to automatically send an SMS message to the subscriber With this calloack request the desired party receives notification that an attempt was made to reach him and that he should return the call for example Make the necessary settings in the Gateway Configuration module under GSM Interface 1 or 2 3 gt Callback SMS You can enter whatever text you wish to use for the SMS message which forms the callback request The m wildcard automatically inserts the telephone number of the SIM card via which the subscriber was called into the SMS message The extension of the calling subscriber can be inserted into the SMS text with the e wildcard Example Please call back m or e Transmission of the SMS message can be initiated in two ways In the setting By request of the calling party the SMS message is sent only if the calling subscriber enters the character sequence 1 using DTM
90. age 246 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 3 3 Redialing or new dialing If the desired subscriber number is occupied if no one picks up or if several calls are to be made then new dialing can be performed within a PBX This eliminates the need to make a new call each time over the mobile network If an extension is erroneously dialed then new dialing allows a correction If required new dialing can be used repeatedly during a Call If the subscriber is busy the caller hears either a busy signal or a voice announcement If the number is busy 10 seconds are available in which to begin dialing a new number Ls Note To be able to use new dialing the options Release on completed or Release on busy Gateway Configuration module gt GSM Interface 1 n must be deactivated so that ECOTEL does not interrupt the connection to the calling party New dialing within a PBX Without hanging up dial XXX After entering at the end of the procedure entering the extension number is regarded as complete and the connection will be set up See also the following section 7 3 1 Dialing an extension by the caller ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 247 VIERLING 7 3 4 Call forwarding During a call the called subscriber B can connect the calling subscriber A to a third subscriber C Dial without first hanging up 2 lt Telephone number for C gt
91. ago ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 61 VIERLING 3 3 5 Box to box operation When calls are made from a GSM network directly to another GSM network this generally results in higher charges than if you call a GSM subscriber in your own GSM network This applies particularly to international calls which tend to result in very high connection fees By using ECOTEL it is possible to replace the higher fees of an international GSM call with the lower charges that arise for a mobile phone in the same country as ECOTEL The connection between the two countries is realized using VoIP This application makes sense in the following case Charges C gt Charges A Charges B gt A GSM f B 2 VolP Entries in the routing table All calls from VolP go to GSM All calls from GSM go to VolP oVd n G oGd n V 2a Page 62 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 Additional functions 3 4 1 Call hold switching between GSM and ISDN subscribers cs Note This feature is currently available only with ECOTEL spn2 1 It is possible to switch between arbitrary GSM or ISDN sub scribers i e during a call one of the two subscribers can make a call to a third party The connection to the original party is held during this time You can then switch between the two calls The call hold function in ECOTEL does not use the call hold supplementary service p
92. an be the dialed destination number dialing callback or the originating number from which the call comes non dialing callback First the original call must be terminated either automatically by ECOTEL with disconnect meaning by ECOTEL or by the caller so that he himself can control the disconnect time point without disconnect After a delay of 10 seconds ECOTELY initiates the callback to the number provided in the routing table for example you can indicate that the calling number is to be used Once the callback has been established the caller can dial the actual desired destination number e g an extension ECOTEL then connects the caller to this number Besides lower rates this technique is used typically for management connections to ECOTEL the called party must have a SIM card which is capable of handling data Page 128 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 9 1 Dialing callback with disconnect The caller dials ECOTEL and is connected to ECOTEL He dials a number which is defined in the routing table as an automatic callback Then the connection is disconnected by ECOTEL In about 10 seconds ECOTEL calls back the defined number The delay is necessary in order to allow the caller to hang up The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The call
93. ards originating number towards specified number GSM load balancing Comment Reset entry mask Add new line Replace selected line Copy selected line ECOTEL should use the originally dialed destination number for further dialing call destination d Only for callback connections ECOTEL should call back the calling number call destination o The number ECOTEL should dial for routing The sequence of digits can contain the sign as a substitute for the international prefix as well as the special characters and You must write as Only if several GSM destination ports are selected If activated ECOTEL first attempts to make the call via the port that has been least used so far If this is not possible port busy disrupted the next port according to usage order is used and so on destination port e g G 123 This will result in a better load balance among the corresponding SIM cards If deactivated Ports will be used in the given order destination port e g G1G2G3 Comment to be inserted If Comment is chosen as the Action this comment will appear in a separate line with before it Otherwise the comment is appended to the routing entry with before it Resets all of the fields in the entry mask to their default values Inserts a new routing entry into the routing table depending on the data in the entry mask If a line is marked in the table the new entry will be
94. arts Accessories ECOTEL ISDN2 1 10 3 3 Spare parts Accessories ECOTEL ISDN2 2 10 4 SpecificatiONS eiieeii eriein T EERE E 10 5 Maintenance and Warranty ceceeeeeeeeeeeeeeteeees 10 6 Conditions for using the software sssssesenrrrrrreee Page 8 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 1 Introduction ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 9 VIERLING 1 1 Overview Please read this first Congratulations on your purchase of the ECOTEL It is a powerful device with a wide array of functions for use in many different applications It can be configured to suit the particular behavior of most PBXs Safety instructions You must read the safety instructions prior to using this device 1 2 Safety instructions A common manual for several device types This manual describes how to operate the ECOTEL VoIP ECOTEL ISDN2 1 and ECOTEL ISDN2 2 devices In this text we use the term ECOTEL when we are talking about all device types When there are variations between the devices this is specified in the text particularly if certain functions are available only in one of the device types Quick Start If you just want to quickly configure your ECOTEL voi in order to make calls between GSM and VoIP use our Quick Start guide In case of a default installation you will find it here C Program Files Vierling ECOTEL_Service_Gear
95. asic Configuration ISDN Interfaces 211 6 6 3 Basic Configuration IP Connection 213 6 6 4 Basic Configuration D VICE ceees 216 Page 6 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 6 7 6 8 6 9 7 1 7 3 7 4 VIERLING Monitor MOU fiscccri ten siiiccinvenisemnieuuiiveisvvrntiwomenivewand 217 6 7 1 Monitor Main window cccceeeeeeeeeeeeeees 218 6 7 2 Monitor Channels cccccceceeeeeeeeeeeeeeeeeeneneees 219 6 7 3 Monitor SIBTSNCS iss ccccessativrestsnnuncessnlvrexaretsvestones 220 6 7 4 Monitor Connections cccce cece eee ee ee eeteeeeeeeees 222 6 7 5 Monitor SIM Statistics cccccceeeeeeeeeeeeeeeeeeees 223 SIM Management Module sccceceeeceeeseeseeeeeeneeees 225 6 8 1 SIM Management Main window 06 227 6 8 2 SIM Management SIM Cardholder 00 228 6 8 3 SIM Management GSM 17 1 cceeeeeees 229 6 8 4 SIM Management GSM 1 n SIM Group 1 10 232 6 8 5 SIM Management DeVICE ceeeeeees 234 User Registration module ccccceeeeeeeeeeeeeeeeeeeees 235 6 9 1 User Registration Main Window ccccssseeee 236 6 9 2 User Registration Allowed USefS 000008 237 Making calls via ECOTEL sscsssssesesseseeeeeeeeeees 239 Overview What ECOTEL users must know 65 240 Outgoing CAS a ressnscrter
96. ate MSN ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 115 VIERLING 5 5 1 Calls from specific numbers Example 1 Only with ECOTEL voir When called by the subscriber with the phone number 01605555555 dial the phone number 1234567 in the local VoIP network When called by the subscriber with the phone number 1234567 dial the phone number 01605555555 in the GSM network When called by the subscriber with the phone number 98765 dial extension 34 Entry in the routing table 001605555555 n V 1234567 01234567 n G 01605555555 098765 n 12 34 Example 2 When called by subscribers with the phone number 0160 lt and exactly 7 additional digits gt dial the phone number 1234567 in the fixed network Only with ECOTEL voiP When called by subscribers with the phone number 123 lt and exactly 4 additional digits gt dial the phone number 03205555555 in the local VoIP network Entry in the routing table 00160 n 11 1234567 0123 n V 03205555555 Page 116 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 3 When called by subscribers with the phone number 0160 lt and exactly 4 additional digits gt 123 dial the phone number 1234567 in the fixed network When called by subscribers with the phone number 123 lt and exactly 2 additional digits gt 44 dial the phone number 01605555555 in the GSM network Entry in the routing table 00160 123 n 11
97. ation board is selected under SIM slot 1 or 2 enter the IP address of the SIM server on which the cards are located Local SIM Management of the SIM cards locally in configuration ECOTEL settings are made in the SIM Management module SIM slot 2 Indicate here the type of SIM cardholder in slot 2 for GSM modules 5 8 SIM slot 1 Indicate here the type of SIM cardholder in slot 1 for GSM modules 1 4 Page 228 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 8 3 SIM Management GSM 17 n Call n the SIM Management main window mark the GSM 1 2 3 tree node GSM module n available SIM cards Inserted at Use data of first card at all cards of this module Copy PIN Copy clock model Copy LAIN condition Copy calltime limit Copy service center number Copy all Properties PIN Lists the available SIM cards for this GSM module How many depends on the setting under SIM cardholder Select here the SIM card you wish to edit The data for the relevant card are displayed in the Properties field You may use the buttons of this group for easier editing if SIM properties are the same for all SIM cards belonging to this module Warning By using the copying functions all previous data will be overwritten without warning Copies the PIN of SIM card A to SIM cards B C etc Copies the properties under Clock model in seconds of SIM card A to SIM cards B C etc Copies th
98. be configured has such a card the management call can be made directly Otherwise a callback technique is needed for access from a device that has data capabilities Example 1 The caller with the number 01601234567 directly establishes a remote configuration call Entry in the routing table 001601234567 n M Example 2 The caller with the number 01601234567 is disconnected immediately and a remote configuration call is set up using mobile radio module 2 under the number 01602222222 Entry in the routing table 001601234567 im G2 01602222222 Example 3 The caller with the number 01601234567 dials the number 5555 is disconnected immediately and a remote configuration call is made using the same radio module to the number 01601234567 Entry in the routing table 0G 01601234567d5555 cm amp 0 Page 134 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 11 Default configuration The default routing table is as follows It corresponds to the sample application 3 2 6 Connection as a LCR in PTP mode oVd n G d oGd n I2 d ol2d n G d ol1d n I2 d oG1d lt Access code gt cm G1 oG2d lt Access code gt cm G2 Ls Note The first entry OV a only appears for ECOTEL vorr Warning The last two entries of type cm are j required for remote access via modem Think twice before _ you delete them Explanation of the default routing entrie
99. be downloaded to the device after editing in order for the changes to go into effect Page 80 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 3 Connecting the computer and ECOTEL In order to be able to access ECOTEL from your configuration computer you first need to establish a connection between the two There are several possibilities here Via USB for ECOTEL voip and ECOTEL spn22 or serial interface for ECOTEL ispn2 1 via IP LAN WAN or via a modem Enter your choice in the Service Gear module along with the associated access data using the Properties dialog for the relevant device The relevant details are described in the following sections ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 81 VIERLING 4 3 1 Connecting via IP LAN WAN USB or serial interface Ls Note IP Available with all ECOTEL types gt gt gt USB Not available with ECOTEL ISDN2 1 Serial Only available with ECOTEL ispn2 1 Connect the computer and ECOTEL a using a connection to a LAN or WAN Ethernet or b with a USB cable or c with a serial cable In the Service Gear module Select the device Open the Properties dialogue Select the desired option for Access via a IP b USB c RS232 serial Enter the required parameters for a enter the configuration IP address of ECOTEL for b choose the COM port for the computer for c ch
100. ble Information Routing Syntax Upload from Ecotel Download to Ecotel E Open Save As Routing Wizard In the left half of the window you can edit the routing table In the right half of the window a help text explains how entries in the routing table are structured Reads the current routing table from ECOTEL and displays it the left half of the window Note The file which is read out always has the name RTBL TXT The read operation from ECOTEL causes the routing table which was previously open to be discarded and the existing file RTBL TXT is overwritten on the configuration computer after asking for confirmation Transmits the displayed routing table to ECOTEL where it immediately goes into effect after transmission Note The transmitted file is always saved on ECOTEL under the name RTBL TXT Displays an Open File dialog which can be used to select a routing table saved on the computer Displays a Save File dialog which can be used to save the displayed routing table on the configuration computer Opens the Routing Wizard which simplifies dealing with routing tables The routing table which is open is used by the wizard For information on how to format the routing entries see the separate section 5 Introduction to the routing table Page 178 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING For a comprehensive reference to syntax elements
101. call The third CDR contains the second outgoing call B is the called party and A the calling party with reference to the first outgoing call ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 69 VIERLING 3 4 6 Adaptive callbacks The Adaptive Callbacks function rerouting writes the phone numbers of the calling and called subscribers into an internal list maintained by ECOTEL for all failed calls from the ISDN interface to the GSM network The validity duration for the entries in this list can be specified by the user If the GSM subscriber which was not reached previously calls ECOTEL within the set time he is automatically forwarded to the telephone number which previously attempted to reach him without success Make the necessary settings in the Gateway Configuration module under ISDN Interface 1 or 2 There are two ways to setting up the entries in the ECOTEL Automatic adaptive callbacks For automatic adaptive callbacks the telephone number of the calling party and the called party are automatically saved in ECOTEL for the time set under Automatic callbacks valid for Manual adaptive callbacks If Automatic Callbacks are deactivated then the calling subscriber can manually enter his telephone number and that of the called party into the callback list He must enter the sequence O on his telephone keypad prior to hanging up The data are then saved for 60 minutes in the list If anothe
102. ce to a SETUP message from the ISDN Possible settings SETUP_ACK or CONNECT Determines which message ECOTEL uses to respond on the ISDN interface to the end of dialing Possible settings PROCEEDING is the default setting The A subscriber does not hear a ringing tone until the connection has been established from ECOTEL to the called party ALERT means that the A subscriber will immediately hear a ringing tone Determines what message ECOTEL uses to respond to an ALERT signal Possible settings ALERT PROGRESS or CONNECT Determines which PROGRESS ID is sent along in the response Available only for ALERT and PROGRESS ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 157 VIERLING Translate bearer Determines the bearer capability BC with capability of GSM which a call is to be forwarded from the GSM calls into network to the ISDN network Possible settings 90 3 1 kHz Audio or 80 Speech Remapping of There are a number of causes for the release cause termination of a connection or a call setup The values release cause values are supplied by the network Telephone systems can be configured to respond differently to different situations depending on the release cause e g with different rerouting ECOTEL is capable of remapping a maximum of six different incoming release causes to a different value in order to trigger the desired response on the part of the telephone system Incoming
103. ceived signal drops below the specified field strength Possible values Like in the field above but you should select a value that is less than the above value The CLIR also be used selectively for certain calls For more details see 5 4 5 Forwarding special characters in the destination number Selective CLIR function ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 161 VIERLING 6 3 6 Gateway Configuration GSM Interface 1 n Audio Functionality Call in the Gateway Configuration main window under the GSM node and under GSM Interface 1 2 3 etc mark the tree node Audio Functionality Audio parameters Volume to GSM For calls between GSM and ISDN ECOTEL side can set the volume in the direction of the GSM subscriber for each GSM channel Volume to ISDN For calls between GSM and ISDN ECOTEL side can set the volume in the direction of the ISDN subscriber for each GSM channel Echo cancellation Echo cancellation is implemented in the ECOTEL using software You can either activate or deactivate this function Page 162 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 7 Gateway Configuration GSM Interface 1 n SIM Properties ILs Note This feature is only available with ECOTEL ISDN2 1 The corresponding settings for other E COTEL types are to be done in the SIM Management module Call Iin the Gateway Configuration main window under the GSM node and und
104. channel of ECOTEL if this option is activated the GSM connection between the GSM subscriber and ECOTEL will be terminated immediately if the called subscriber s extension is busy If there is no check by this function the GSM connection between ECOTEL and the calling GSM subscriber will be maintained This allows the GSM subscriber to call another extension in the PBX without having to call ECOTEL again ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 159 VIERLING Number forwarding outgoing calls Support depends on your service provider and is used on single number base as specified in routing call interrupt allowed always used call interrupt allowed used if possible avoid call interrupt Activate restriction Calltime limit outgoing calls The display CLIP Calling Line Identification Presentation or blocking CLIR Calling Line Identification Restriction of the telephone number of the calling subscriber is a function provided by the GSM network Depending on the GSM network operator this function will be implemented or not Depending on the GSM network ECOTEL can block forwarding of the telephone number In this setting depending on the CLI settings predefined in the routing ECOTEL attempts to activate or suppress display of the telephone number to the called subscriber If CLI is not supported by the GSM network the call is interrupted With this setti
105. d personnel Only use replacement parts that comply with device safety standards Always unplug the AC line connector before opening the device Upgrades Only install system upgrades that are specifically intended for this device Installing other upgrades can damage the system or violate safety standards and radio interference regulations Cleaning Before cleaning pull the power supply plug The housing interior may only be cleaned by an authorized technician Do not use scouring powder or solvents harmful to plastics Do not allow liquids to penetrate into the interior of the device A dry cloth suffices for cleaning the housing surface A cloth dipped in water containing a mild detergent and then wrung out well can be used for heavier stains Electromagnetic compatibility The device fulfills the EU Directive 89 336 EEC Electromagnetic compatibility and the requirements of the Low Voltage Directive 73 23 EEC The CE mark appears on the name plate ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 13 VIERLING 2 Getting started Page 14 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 1 Overview Getting ECOTEL up and running This section is intended to help you put ECOTEL into operation quickly and reliably Due to the variety of possible functions you will have to make a number of decisions and settings in order to precisely configure ECOTEL to suit your needs Our ins
106. derable interference and protocol errors Configuring an SO connection socket with 100 Ohm ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 277 VIERLING 9 3 2 BRI2 connection The BRI2 connection is set to the NT PTP mode at the factory and configured with a 100 Ohm terminating impedance This connection behaves like an internal port of an ISDN PBX This port is suitable for connecting ISDN telephones Please be aware that ECOTEL does not supply power to the terminal devices that are connected to it Thus telephones that are connected must have their own source of power e g a Suitable power supply unit Alternatively devices connected to the bus can be supplied by a 40 V power supply unit order no 47591 359 which is available as an accessory In this case the So supply is plugged into the TE jack of the BRI2 connection Page 278 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 4 Antennas Depending on the device type ECOTEL has either one or two antenna connectors The antennas are not included You can purchase the antennas from a dealer The dealer should also help you to pick the best antenna for your current installation depending on the installation site the current field strength frequency etc Depending on the received field strength of the GSM signal you can use a mini antenna rod antenna or other directional antenna Antenna adapters from SNA to FME are incl
107. dial The call is completed This is mobile number Please enter the extension The entry is confirmed The entry is wrong Alarm Please wait Please wait for a connection The call could not be completed Zero One Two Three Four Five Six Seven Eight Nine ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Pauses etc SYS064a wav Pause 1s XXX065a wav Pause 1 5 s This is mobile number SYS066a wav Hold music during call hold DTMF tones 100 ms SYS112a wav DTMF D SYS113a wav DTMF 1 SYS114a wav DTMF 2 SYS115a wav DTMF 3 SYS116a wav DTMF 4 SYS117a wav DTMF 5 SYS118a wav DTMF 6 SYS119a wav DTMF 7 SYS120a wav DTMF 8 SYS121a wav DTMF 9 SYS122a wav DTMF 0 SYS123a wav DTMF SYS124a wav DTMF SYS125a wav DTMF A SYS126a wav DTMF B SYS127a wav DTMF C ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 293 VIERLING 10 2 Package contents 10 2 1 Package contents ECOTEL VoIP Number Name 1 ECOTEL voir 1 power supply unit 90 230 V AC 15 V DC max 30 VA FME SMA antenna adapter 1 x for ECOTEL voip 14y 2 x for ECOTEL voip 1 2y 16y and 18y see bottom of housing for name plate 1 USB cable 2 ISDN cables not crossed 1 set of safety instructions German English 1 Quick Start Guide German English 1 CD ROM ECOTEL volP ispDN2 2 Page 294 Edition 3 2 EN 20060530 Article no 70469 xxx depending on type 47591 586 47560 915 45816 118 45816 075 70469 201 7046
108. e The main window is labeled ECOTEL Configuration Software in the title bar It is distinguished from the main window of the Gateway Configuration module by a different tree view Call From any of the modules using Tools gt Start gt Basic Configuration Ls Note If access via the Modem interface is configured for the device you need to set up a remote access connection before you can call the Basic Configuration module Operating elements The operating elements are the same as the ones used in the Gateway Configuration main window see there The main difference is that here in Basic Configuration configuration files of type BSB are processed which contain basic settings for the ISDN interfaces The information under Gateway Configuration about the peculiarities of the file name ECOTEL UPB also apply to the file name ECOTEL BSB 6 3 1 Gateway Configuration Main window Page 210 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 6 2 Basic Configuration ISDN Interfaces Call In Basic Configuration main window select the ISDN Interfaces tree node Here you can make the basic settings for the two ISDN interfaces The best settings will depend on the operating mode and the connection type You can find more information under the description of the individual connection types 3 2 ISDN interface Selecting the ISDN connection type For retrofitting of BRI 1 with terminating impedances
109. e is activated and L1 is active Port is in NT mode is activated and L1 is active GSM modules x and y are registered or deactivated GSM module x not registered GSM module y is registered or deactivated GSM module y not registered GSM module x is registered or deactivated GSM modules x and y are not registered GSM module x and GSM module y are busy GSM module x or GSM module y is busy x GSM module 1 to 4 y GSM module 5 to 8 Note that flashing overrides continuous light For example if GSM module 1 is registered and GSM module 5 is not registered and GSM module 1 is busy LED 1 will flash yellow it will not show green Page 266 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 1 2 Display elements on the housing ECOTEL ISDN2 1 The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces i i j LED ON ON ON ON GSM1 2 GSM1 2 GSM1 2 ECOTELISDN o 2 m a ia ol en eo Oo GO OG Oo 0 A a a D a a Oo Cy 0 4 4 0 C3 gt 0O 9 a J i 1 1 i pI oo D 00o ae E a Status Off Lit Flashing Flashing quickly Off Lit Flashing slowly ECOTEL VoIP ISDN2 1 ISDN2 2 Meaning Device powered down no voltage Device ready for operation Devic
110. e ECOTEL Four LEDs are available for displaying the status of these GSM channels i e each LED indicates the status of two GSM channels ECOTEL VIP ONE a o 0 o o 2 BRIE a Oo oO O0 0 CG BR J C 2 0 gt gt 9 0 9 o oGM15 a o C ogM J a P Q GSM 37 i E a Se GSM4 8 3 a 1 Vi S gt o Q oD Go 0 mm __ Fe E oe LED Status Meaning ON Off Device powered down no voltage ON Green Device ready for operation ON Flashing green Device booting up ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 265 VIERLING BRI 1 BRI 1 BRI 1 BRI 1 BRI 1 BRI 2 BRI 2 BRI 2 BRI 2 BRI 2 GSM x y GSM x y GSM x y GSM x y GSM x y GSM x y Off Flashing yellow Flashing green Yellow Green Off Flashing yellow Flashing green Yellow Green Off Flashing yellow Flashing green Flashing red Yellow Green ISDN port 1 is deactivated Port is in TE mode is activated and L1 is not active Port is in NT mode is activated and L1 is not active Port is in TE mode is activated and L1 is active Port is in NT mode is activated and L1 is active ISDN port 2 is deactivated Port is in TE mode is activated and L1 is not active Port is in NT mode is activated and L1 is not active Port is in TE mod
111. e ECOTEL as the terminal equipment TE Preferably the ISDN BRI1 port should be used In this case the line is operated in PTMP mode point to multipoint ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 39 VIERLING ISDN configuration BRN BRI2 100 Ohm Jack TE Activate Interface Yes No L1 mode Terminal equipment Connection PTMP L2 mode Terminal equipment si L3 mode Terminal equipment Se Entries in the routing table All calls from BRI1 go to GSM All calls from GSM go to BRI1 ol1d n G oGd n oa Page 40 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 2 Connection to the internal SO port PTP ECOTEL Fixed network ECOTEL can be operated as a PBX direct router To do this it is necessary to configure ECOTEL as the terminal equipment TE Preferably the ISDN BRI1 port should be used In this case the line is operated in the PTP mode point to point ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 41 VIERLING ISDN configuration BRI1 BRI2 100 Ohm Jack ane TE Activate Interface Yes No L1 mode Terminal equipment Connection PTP L2 mode Terminal equipment L3 mode Terminal equipment Entries in the routing table All calls from BRI1 go to GSM All calls from GSM go to BRI1 ol1d n G oGd n oa Page 42 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIER
112. e ce eeeeeeeeeeeeeeeeeeeeeenneneeneeee 16 2 2 1 Determining the connection type 0 ce 16 2 2 2 Preparing for installation cceeeeeeeeeeeeeeeeeeeees 17 2 2 3 Connecting the device eeeeeeeeeeeeeeeeeeees 18 2 2 4 Setting up the USB interface ee 19 2 2 5 Installing the configuration software 00 21 2 2 6 Configuration steps in Service Gear 22 2 2 7 Configuration steps in Gateway Configuration 24 2 2 8 Configuration steps in Basic Configuration 26 2 2 9 Configuration steps in User Registration 28 2 2 10 Configuration steps in Routing Table 29 2 2 11 Configuration steps in SIM Management 30 2 2 12 Configuration steps in Firmware Tools 32 2 2 13 Checking for proper operation eeee 33 2 2 14 Finishing the installation procedure 0 34 Getting further information 0 0ceeeeeeeeeeeeeeeeeeeeeees 34 Operating modes n nsnsnnnennnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 35 Overview Using ECOTE LL 000 eeeeeeeeeeeeeeeeeeeeeeeeeees 36 ISDN interface Selecting the ISDN connection type 38 3 2 1 Connection to the internal SO port PTMP 39 3 2 2 Connection to the internal SO port PTP 41 3 2 3 Connection to the external SO port PTMP 43 3 2 4 Connecting ISDN telephones ee 45 3 2 5
113. e for the validity of the routing entry condition type c You can use the and wildcards to stand for several digits or for exactly 1 digit ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 189 VIERLING Active time If so desired enter a start and end time of day for the validity of the routing entry condition type t You can use the and wildcards to stand for several digits or for exactly 1 digit OK Closes the dialog and transfers the changes to the window which called it Cancel Closes the dialog and discards the changes Reset Resets the entry fields to their default values Page 190 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 5 Routing Table Remote Connection Call in the Routing Table main window mark the Remote Connection tree node The structure and function of this page corresponds to that of the page with the same name in the Firmware Tools module see there It is available only for remote access via modem gt 6 5 10 Firmware Tools Remote Connection ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 191 VIERLING 6 5 Firmware Tools module The Firmware Tools allow you to set and modify the time of day exchange files with ECOTEL new firmware versions or voice announcements etc and provide support when correcting problems or troubleshooting the device reading out online traces log files GSM parameters Communication with ECOTEL
114. e in the ECOTEL configuration software selected in the submenu Opens the content page for the online help Shows information about the product version and manufacturer Opens a PDF version of the help pages which you can print Displays all of the function areas here only routing Routing The color coding is as follows Available Available Selected Not available Shows the configuration page for the selected function area For more information about the individual fields see also the description of the configuration pages in the following sections Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 Status line 1st field 2nd field 3rd field 4th field 5th field VIERLING The status line at the bottom edge of the window provides additional information Name of the device currently being edited Type of interface via which the configuration computer is connected to ECOTEL USB IP COM or Modem Address data for the interface e g USB port number IP address for P Additional information e g connection status Directory in which the files for the selected device are saved with the default program installation this will be C Programme Vierling ECOTEL_Service_Gear EcotelData ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 177 VIERLING 6 4 2 Routing Table Routing Call In the Routing Table main window mark the Routing tree node Routing ta
115. e properties under Lock to preferred LAIN of SIM card A to SIM cards B C etc Copies the properties under Calltime limit for each SIM card of SIM card A to SIM cards B C etc Copies the Service center number of SIM card Ato SIM cards B C etc Copies all of the above properties of SIM card A to SIM cards B C etc The Mobile number is not copied Enter the PIN for the SIM card here The PIN is used by ECOTEL for authentication with respect to the SIM card The PIN is transmitted to ECOTEL when the configuration file is downloaded ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 229 VIERLING E Clock model in seconds Lock to preferred LAIN LAIN Warning Do not insert SIM cards into the device before configuring the correct PINs and only modify a PIN when the SIM card is removed since otherwise access problems and blockage of the card can possibly result The sequence is as follows Remove the old SIM card s if necessary Enter the new PIN s Transmit the configuration to ECOTEL Insert the new SIM card s Note To change the PIN on the actual card insert it into a mobile phone and perform the procedure required there You cannot make such a change using ECOTEL Here you should enter the charge timing for the rate model for the installed SIM card This value is used to compute when the call time limit is reached see below The first entry indicates the
116. e ready for operation but the basic setting for So TE or So NT is not available System error GSM module is registered and not busy GSM module is registered and busy GSM module is not registered antenna missing SIM card not plugged in PIN for SIM card is incorrect start up phase is running Edition 3 2 EN 20060530 Page 267 VIERLING GSM1 2 BRI1 2 TE TE TE NT NT NT Page 268 Flashing quickly Off Lit Flashing quickly Off Lit Flashing quickly Hardware error in GSM module Port is deactivated or in NT mode Port is in TE mode is activated and L1 is activated Port is in TE mode is activated and L1 is deactivated Port is deactivated or in TE mode Port is in NT mode is activated and L1 is activated Port is in NT mode is activated and L1 is deactivated Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 1 3 Display elements on the housing ECOTEL ISDN2 2 The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces LED Status Meaning ON Off Device powered down no voltage ON Green Device ready for operation ON Flashing green Device booting up BRI 1 Off ISDN port 1 is deactivated BRI 1 Flashing yellow Port is in TE mode is activated and L1 is not active BRI 1 Flashing green Port is in NT mode is activated and L1 is not active BRI 1 Yellow Port is in TE mode is ac
117. ected data sets from the ECOTEL ECOTEL to the database All filenames automatically have Copy of appended to them in order to avoid overwriting existing files with the same name DataBase The right half of the window concerns the data sets in the database i e in the directory structure on the configuration computer CDR List Show Displays the content of the selected data set or the first data set which is selected Delete Deletes the selected data sets from the database Select All Selects all of the data sets in the CDR list Download to Transmits the selected data sets from the ECOTEL database to the ECOTEL Page 200 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 7 Firmware Tools GSM Parameters Module 1 n Call In the Firmware Tools main window mark the GSM Parameters tree node and under that Module 1 Module 2 etc IMEI IMSI Active Cell Neighboring Cells Current Service Provider Access List List of Service Providers Field Strength Update Enter PIN E Displays the IMEI of the relevant GSM module Displays the IMSI of the relevant GSM module Displays data for the GSM base cell where the GSM module is currently registered Displays data for additional base cells in the same network for which adequate receiving conditions also exist Displays the service provider who operates the network in which the GSM module is currently registered Fetches
118. eeeeeeeeees 70 3 4 7 Callback request via SMS nsnsnnnnnnnnnnrrrrrnerennne 72 3 4 8 SMS TUNGIONS ssmmcocitcctiarearsnsetmaraiamneseenns 73 3 4 9 Dialing in via the Internet eseeseeeeeeeenn nenene 73 Usage of the configuration software cccsseeeeees 74 Overview How to configure ECOTEL VoIP 00 75 The ECOTEL Service Gear Softwar e cccccceeeeeeeeeees 77 Connecting the computer and ECOTEL cceeeeeeeees 81 4 3 1 Connecting via IP LAN WAN USB or serial UT GS nnee EE 82 4 3 2 Connecting via modem eeeeeeeeeeeeeeeeeeeees 83 Editing the configuration fil S cceeeceeseseeeeeeeeeeeeeeeeees 87 Generating traces sicssscessnsosnsssessnivnsernciieresiwereeens 89 4 5 1 Creating traces at a glance ees 90 4 5 2 Generating traces Explanation 92 4 5 3 Generating traces Examples eeee 94 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 6 1 6 2 VIERLING Introduction to the routing table sssseeeeeeseeeeees 99 Overview Controlling the routing behavior of ECOTEL 100 Structure of the table entries 0 eeeeeeeeeeeeeeees 102 Strategy for the routing table eects 103 Outgoing Call Sixscaseccesicasssnetacvecevsoxstrressindencbexetertcciviesreexeuns 105 5 4 1 Calls to an arbitrary mobile network connection
119. elect the language you desire aN Warning Users will hear the voice i l announcements only if the required WAVE files are present on ECOTEL Please make sure of this To do this go to the Voice Announcements configuration page in the ECOTEL Firmware Tools module There you can see if ECOTEL already has the WAVE files you need or you can download more WAVE files A list of the WAVE files with the file names and contents can be found elsewhere 10 1 Wave files for speech announcements Page 172 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 12 Gateway Configuration Management Call In the Gateway Configuration main window select the Management tree node Call detail records CDRs realtime via serial interface Size of file Validity If this is activated the CDRs are also inserted individually after each call or call attempt into the trace messages which are output via the serial interface of ECOTEL see also Firmware Tools gt Monitor Using this entry you can set the maximum memory space available for CDR files If the specified file size is reached the oldest file is overwritten when a new CDR file is created Every day at midnight all of the CDR files in ECOTEL are deleted which are older than the time set here in days Additional information about CDRs gt 3 4 5 CDRs in ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 173
120. ements in the main window and the individual configuration pages ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 149 VIERLING 6 3 1 Gateway Configuration Main window Note The main window is labeled ECOTEL Configuration Software in the title bar It is distinguished from the main window of the Basic Configuration module by the different tree view Call From any of the modules using Tools gt Start gt Gateway Configuration From the Service Gear module also by double clicking on the corresponding device in the tree view Is Note If access via the Modem interface is configured for the device you need to set up a remote access connection before you can call up the Gateway Configuration module In the left half of the Gateway Configuration module window all of the elements to be configured are shown as separate nodes in a tree view From many of the elements e g GSM ISDN or VolP it is possible to access lower levels which group together special parameters In the right half of the window the parameters are displayed for the selected tree node Before they are stored all of your changes are checked to make sure they are within the permissible range of values Errors are indicated by an exclamation point in a red circle If you move the mouse pointer over the exclamation point the expected range of values will be displayed Title bar Next to the title ECOTEL Configuration Software the name of the curr
121. ently opened configuration file might be displayed file type UPB File Default Opens a new configuration file with the original values when the device was shipped from the factory This also corresponds to the menu item File gt New Page 150 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 New Open Tu Save Save As E Exit Transfer Save in ECOTEL od E Read from ECOTEL E VIERLING Opens a new configuration file with standard values In a dialog window you must select the firmware version for the configuration Depending on the selected version the relevant parameters are enabled in the user interface and written into the configuration file Displays an Open File dialog so you can search for an existing configuration file This looks for files of type UPB in the folder which is linked to the current device in the Service Gear database Saves the configuration file which is currently open Displays the Windows Save File dialog for saving the current configuration file under a different name Note When you open the Gateway Configuration module the software automatically looks for configuration file named ECOTEL UPB and opens it if it exists We recommend that you use this file name since otherwise you will have to manually open the configuration file each time Exits the Gateway Configuration module and returns to the Service Gear module Transm
122. eps described in the preceding sections the basic configuration process is complete However you should keep the configuration software open for a while just in case you discover you need to make some changes while you are testing the functions You will be automatically returned to the Service Gear module as soon as you close one of the other modules You can change between the modules at any time using the Tools menu Testing the field strength Before you permanently install the antennas a check should be made to assure that current field strengths are sufficient For this purpose you can use the page GSM Parameters Module 1 or 2 3 etc in the Firmware Tools module Ls Note The field strength should be between 81 and 51 dBm Setting up connections A check should be performed to ensure successful installation and start up by making a call from your system to a fixed network or mobile network destination ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 33 VIERLING 2 2 14 Finishing the installation procedure Mechanically attach the device if necessary Permanently install the antennas Please read the following information 9 4 Antennas Mechanically attach the connecting cable s 2 3 Getting further information If you follow the steps outlined in the previous sections your ECOTEL should now be basically ready for operation However you should be aware that ECOTEL offers a
123. er GSM Interface 1 2 3 etc mark the tree node SIM Properties Mobile number Service center number Clock model in seconds Lock to preferred LAIN LAIN Telephone number of the SIM card which is installed in the GSM module Number of the SMS service center for the SIM card which is installed This number is needed so that ECOTEL can send SMS messages Here you should enter the charge timing for the rate model for the installed SIM card This value is used to compute when the call time limit is reached see below The first entry indicates the duration of the first charge pulse in seconds and the second entry indicates the spacing between all subsequent pulses Example 60 1 means that for the first pulse the charges are computed for 60 seconds while for each further pulse the charges are computed for one second Here you should enter the LAIN Location Area Identification Number of the GSM network in which the installed SIM card should register If no LAIN is entered the SIM card will register in the network with the best reception ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 163 VIERLING Roaming allowed Overall calltime limit Use limit of minutes per starting dd mm yyyy Charging information t1 x1 t2 x2 You can get more details about the network operators which are available locally in the Firmware Tools module on the GSM parameters page
124. er commands that can be used to query additional information from the device No stop command is required after the query is performed DIR Lists the files present on the ECOTEL along with their attributes SET Lists the configuration of the network parameters IP addresses subnetwork masks VER Displays the firmware version Page 98 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 Introduction to the routing table ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 99 VIERLING 5 1 Overview Controlling the routing behavior of ECOTEL To a certain extent the routing table represents the heart of the ECOTEL configuration Here you determine how the device handles incoming calls The actual routing table is a text file with lines containing the individual instructions Using a special syntax users can define these instructions as required This is the basis for a wide variety of applications Content of the routing table Each entry in the routing table consists of the following three parts Condition Calltype Destination Any call which meets the condition is connected to the specified destination The following are some possible conditions The dialed destination number or parts thereof the originating number or parts thereof the interface via which the call is received the MSN at which ECOTEL was dialed You can also combine several different conditions to form
125. er dials the number 123 and is disconnected immediately The call is returned over the same port under the number 01601234567 Entry in the routing table d123 c amp 01601234567 ILs Note The amp sign signifies that the same port is to be used for callback Example 2 The caller dials the number 123 and is disconnected immediately The call is returned using mobile radio module 2 in the GSM network under the number 01601234567 Entry in the routing table d123 c G2 01601234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 129 VIERLING Example 3 Invalid entry The caller dials the number 123 and is disconnected immediately The call is returned in the GSM network over mobile radio module 2 under a phone number which is not available Entry in the routing table d123 c G d Ils Note A valid callback number must be specified in ECOTEL Page 130 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 9 2 Dialing callback without disconnect The caller dials ECOTEL and is connected to ECOTEL He dials a number which is defined in the routing table as an automatic callback After that the caller hangs up In about 10 seconds ECOTEL calls back the defined number The delay is necessary in order to allow the caller to hang up The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller
126. er interfaces the basic entry applies In this manner you can gradually refine your routing tables by inserting additional exceptions Make certain that in each case there is an entry for all of the remaining cases since a call will be rejected if there is no relevant entry Page 104 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 4 Outgoing calls The routing can be made dependent on the destination number which the caller chooses A specific interface for termination can be specified by using the originating telephone number However it is also possible to specify a number which is different than the original telephone number for termination In this manner it is possible to define speed dialing numbers for example The important thing is that ECOTEL must be able to recognize the end of a sequence of dialing digits A fixed definition for the number of digits can be used or the end of dialing indicator can be used ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 105 VIERLING 5 4 1 Calls to an arbitrary mobile network connection Example 1 Dial the phone number 01601234567 in the GSM network Entry in the routing table d01601234567 n G d ILs Note The d character signifies that the number sequence having been dialed is to be utilized as the destination phone number Example 2 Dial the phone number 0160 lt and exactly 7 additional digits gt in the GSM network
127. erface oVd n W d ol1d n X d ol2d n Y d oGd n Z d Here the wildcards W X Y Z stand for interface names such as V 11 12 Gand so on The GSM interfaces can usually be grouped together while the ISDN interfaces are generally used differently e g l1 is connected to the fixed network 12 to the PBX For the VoIP interface you can or must specify for outgoing calls whether they are to be handled via one of the configured SIP outbounds 1 to 8 port name V1 V2 in the routing entry or whether they should go to one of the locally managed users port name V For incoming calls there is only the common port name V This means that routing cannot distinguish between incoming VoIP ports Information about how to create basic entries can be found under the connection types 3 2 ISDN interface Selecting the ISDN connection type 3 3 VoIP interface Sample applications ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 103 VIERLING Special cases Next insert the desired special cases and exceptions before the relevant basic entry e g oVd n ol1d n 012d0160 n G d ol2d n I1 d oGd n l2 d For calls which arrive via 12 the following distinction is made If the destination number begins with 0760 the special entry is found first and the call is routed to GSM In all other cases the basic entry applies and the call is routed to 11 For calls via the oth
128. ernal SIP server V 1 V2 via external SIP outbound 1 2 Number of incoming calls in the direction of ECOTEL Number of outgoing calls routed along by ECOTEL Number of calls for which a connection to the B subscriber was made Number of calls which were disconnected by the A subscriber before the call could go through Number of calls for which the B subscriber was busy Number of calls for which the outgoing port of ECOTEL or the network between ECOTEL and the B subscriber was blocked Average Seizure Ratio 1 Percentage of calls for which a connection was made including calls disconnected by the A subscriber Outgoing local busy Outgoing 100 Average Seizure Ratio 2 Percentage of calls for which a connection was made without the calls disconnected by the A subscriber Outgoing local busy APartner disc Outgoing 100 Page 220 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Avg duration s Average connection duration in seconds Duration Connections Duration s Total duration of all calls with a completed connection in seconds Clear Statistics Deletes all of the existing statistical data ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 221 VIERLING 6 7 4 Monitor Connections Call In the Monitor main window mark the Connections tree node This page displays online all of the connections which are passing
129. ersion A configuration file type SMC will now be created and loaded into the display Set SIM cardholder types On the SIM Cardholder page set the cardholder types that apply Slot 2 above Slot 1 below If the SIM cards are not operated in the ECOTEL Select the External option and enter the P address for the SIM management center Set SIM properties Page GSM 1 Select nserted at Location A Enter the data belonging to the SIM card at position 7A on SIM cardholder 7 PIN Mobile Number telephone number of the SIM card Associated SMS Service Center Number Page 30 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 gt gt gt VIERLING Repeat these steps for the remaining SIM cards For the assigning of cards to GSM modules and cardholder positions see 6 8 SIM Management module Release SIM cards If there is more than one SIM card per GSM module Page GSM 7 gt SIM Group 1 Under Use SIM card s check the desired cards Under Switch choose an option other than Never Repeat for GSM 2 3 each with SIM Group 1 Save the configuration file Choose File gt Save Enter the file name ECOTEL the extension SMC will be automatically added You should keep the default path Transmit the configuration file to your device Select Transmit gt Save in ECOTEL You can monitor the progress of the download in the Communication window Inse
130. es itself with respect to the device Page 86 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 4 Editing the configuration files You can manage the configuration files in general using Open Edit Close New Readout Open Here there are three possibilities You can create an entirely new file In the Gateway Configuration and Basic Configuration modules choose File gt New or File gt Factory Default and select the firmware version for your device since certain parameters must be properly set in the configuration In this manner you can obtain a configuration file with the default values For the routing table and the VoIP user table there is no template Here you will start with an empty window You can read out the corresponding file from ECOTEL menu Transmit gt Read from ECOTEL or the corresponding button Be aware that the file which was previously displayed will be discarded You can open a file that is present on your computer menu File gt Open or the corresponding button This allows you to import configurations that were created elsewhere and modify them according to your needs Edit The file which is currently loaded in the display can be edited by changing the values in the input fields Or for the routing table you can compose the desired entries like you do with a text editor Furthermore you can edit the routing table using the Routing Wizard 6 4 4 The Routing
131. ess of an alternative domain name server You can specify here whether a STUN server is to be used It is used to allow VoIP connections across a firewall Determines whether the STUN server should be addressed directly using its IP address Otherwise the domain name is used The IP address of the preferred STUN server You can also obtain this address from your network administrator Visible only if the option Fix IP address is activated The domain name of the preferred STUN server You can also obtain this address from your network administrator Visible only if Fix IP address is deactivated The standard port is 3478 Enter a different value only if your STUN administrator specifically indicates a different value The IP address of an alternative STUN server Visible only if Fix IP address is activated ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Domain name The domain name of an alternative STUN alternative server Visible only if Fix IP address is deactivated Port The standard port is 3478 Enter a different value only if your STUN administrator specifically indicates a different value Send NAT keep Determines the interval at which ECOTEL logs alive every into the STUN server in order to maintain the seconds STUN function even when there is no call ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 215 VIERLING 6 6 4 Basic Configuration Device Call In the Basic Conf
132. etail win dows which are described in the following sections are different Page 236 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 9 2 User Registration Allowed Users Call in the User Registration main window mark the Allowed Users tree node User table Shows all authorized users of ECOTEL i e the users that may register with the device This includes users that can be reached as a call destination via ECOTEL s internal SIP server as well as callers including SIP outbounds on the VoIP interface from whom calls are to be accepted Domain The domain name of the user If is entered ECOTEL will accept any user This is valid only if is also entered as a user User The user name If is entered ECOTEL will accept any user from the domain In this case the password is ignored Password The related password It can be if the user is also Otherwise a password must be entered Authentication Id Separate user identifier for authentication if required Comment Enter any comment about the user table Entry Is Note The functions New Edit and Delete are also accessible via context menu right mouse click Double click on an empty table row has the same effect as New Double click on the desired table row has the same effect as Edit New Opens the User Registration edit dialog to add a new table entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN
133. event unnecessary loading of the ECOTEL and most importantly will not block access via modem which is possible only when tracing is switched off Enter the command used to switch off tracing and press the Return key Buttons for standard trace types To the right of the large display window are some buttons you can use to switch the most common trace types on and off Each keypress is the same as entering a start or stop command Direct command entry is less convenient but it will be required if you want to use newer or less common trace types for which there are not yet any buttons Saving traces To save the trace data that is generated click on the Save button and enter the location for the file in the dialog that appears Make a note of the path and file name so you will be able to find the trace file later and send it to the support technician if requested Trace files have the extension 7RC They are plain text files that you can open with any text editor If the device is to be monitored over a longer time interval e g over night we recommend that you activate long term traces using the button of the same name ECOTEL will then write the trace output directly to a file Once this is finished don t forget to switch off long term traces ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 93 VIERLING 4 5 3 Generating traces Examples This section describes some commonly used trace types wit
134. evices are managed i e for each ECOTEL cf graphics example Device 1 there are setup data which can be displayed and edited For a better overview the devices are displayed as nodes in a tree structure and can also be grouped together hierarchically Besides the Devices intended for telephone traffic the Modems are also managed here They are used to provide remote access via GSM to the devices which cannot be configured via a cable connection such as USB or IP ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 77 VIERLING For each device Service Gear manages a folder in the directory structure of the configuration computer cf graphics example C Program Files Vierling ECOTEL_Service_Gear EcotelData Dev0001 There the files are saved which are associated with each device i e the configuration files as well as other data such as CDRs or log files Together all of these files are known as the Database Navigating between the modules From Service Gear you can access the other modules by marking a device and choosing the desired module with Tools gt Start gt Or even shorter Double click on the device to open the Gateway Configuration module The module is opened for the selected device i e the data associated with the device are automatically used folder for file storage setup data for connecting to the device To go from one of the other modules to a different module you should also
135. exceeds the limit Entry field for the limit Determines how to handle calls which are underway at the switching time Switch immediately and interrupt call Switch after call is complete ECOTEL first waits for the natural end of the call but after the set time interval it interrupts the call and makes the switch Page 232 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Switch algorithm Determines which card is next in line Round Robin The cards are used in order and the last card is use next card followed by the first card Take least used The least used card i e the one with the least card active call time is used next Take least used As before but the last card used is excluded card but different from last Charging This determines for incoming calls from the information GSM side what charging information should be made available to the ISDN side Possible values Generate none or Generate in ECOTEL Forwarding of charging information from the GSM network is not possible currently since GSM networks do not send this information The following parameters control the generation of charge units by ECOTEL t1 Duration of the first charging interval x1 Transferred units for the first charging interval t2 Duration of each additional charging interval x2 Transmitted units for each additional charging interval Ls Note The extent to which this information on the ISDN side is f
136. f interface BRI1 are to be routed to GSM interface 2 Entry in the routing table ol11d n G1 d ol12d n G2 d Example 2 Calls from GSM interface 1 are to be routed to B channel 1 of interface BRI2 Calls from GSM interface 2 are to be routed to B channel 2 of interface BRI2 Entry in the routing table oG1d n 121 d oG2d n 122 d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 123 VIERLING 5 7 Blocking calls Another possible routing behavior involves rejecting the call instead of forwarding it to a destination Of course in this case the routing entry will not contain a destination 5 7 1 Blocking calls from specific originating numbers Example 1 Dialing in from the fixed network is blocked for all subscribers Dialing in from the GSM network is blocked for subscribers with phone numbers 0160 lt and any arbitrary number of additional digits gt Entry in the routing table ol1 b 0G 0160 b 5 7 2 Blocking calls to specific destination numbers Example 1 Dialing 0190 lt and any number of additional digits gt is blocked for all subscribers Dialing 0160 lt and any number of additional digits gt is blocked for all extension subscribers Dialing international subscribers starting with O0 lt and any number of additional digits gt is blocked for all GSM network subscribers Entry in the routing table d0190 0l2d0160 oGd00 Oooo Page 124 Edition 3 2 EN
137. f the package 10 2 Package contents Obtain the necessary accessories see below Set up the antenna s at a location where reception is adequate maybe provisional for the time being Warning Do not yet insert any SIM cards into the device _ Reason When it is powered on ECOTEL will immediately D attempt to log in to the network using the SIM card Since ECOTEL does not yet have the valid SIM PIN this will fail After two failed attempts E COTEL will block an y further attempts You will need the following accessories not included to put the device into operation SIM card s SIM cardholder not for ECOTEL ispn2 1 GSM antenna s GSM900 1800 1900 depending on the intended application antennas are included with ECOTEL ispn2 2 and ECOTEL voir PC Windows 98 or higher for configuring ECOTEL RJ 45 network cable for VoIP functions or for configuration via IP The following rule of thumb should work for the antenna site If you are able to make calls using a mobile phone and a SIM card from the same provider then the antenna reception will probably be adequate ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 17 VIERLING 2 2 3 Connecting the device Connect the ISDN lines to ECOTEL Use the jacks required by the selected ISDN connection type 3 2 ISDN interface Selecting the ISDN connection type Connect the remaining lines to ECOTEL if required
138. file with the country code for the currently set language If it does not find this file then it will use the SYS variant instead if it exists The letter a stands for A Law coding DTMF tones 1000 ms SYS000a wav SYS001a wav SYS002a wav SYS003a wav SYS004a wav SYS005a wav SYS006a wav SYS007a wav SYS008a wav SYS009a wav SYS010a wav SYS011a wav SYS012a wav SYS013a wav SYS014a wav SYS015a wav Tones ECOTEL VoIP ISDN2 1 ISDN2 2 DTMF D 1000 ms DTMF 1 1000 ms DTMF 2 1000 ms DTMF 3 1000 ms DTMF 4 1000 ms DTMF 5 1000 ms DTMF 6 1000 ms DTMF 7 1000 ms DTMF 8 1000 ms DTMF 9 1000 ms DTMF 0 1000 ms DTMF 1000 ms DTMF 1000 ms DTMF A 1000 ms DTMF B 1000 ms DTMF C 1000 ms xo ye ee x wae ar an Edition 3 2 EN 20060530 Page 291 VIERLING SYS016a wav SYS017a wav SYS018a wav Speech phrases XXX032a wav XXX033a wav XXX034a wav XXX035a wav XXX036a wav XXX037a wav XXX038a wav XXX039a wav XXX040a wav XXX041a wav XXX042a wav XXX043a wav XXX044a wav XXX045a wav XXX046a wav XXX047a wav XXX048a wav XXX049a wav XXX050a wav XXX051a wav XXX052a wav XXX053a wav XXX054a wav XXX055a wav XXX056a wav XXX057a wav Page 292 Edition 3 2 EN 20060530 Sinewave 425 Hz Dial tone Sinewave 425 Hz Busy signal Sinewave sweep 300 3400 Hz The phone number in memory location is has been deleted Number Memory number The number is busy If you want another extension please
139. for ECOTEL voir With voice over IP VoIP speech data do not travel over a tele phone line Instead they are transmitted in packets i e no line is connected from the caller to the called party Speech information is transmitted in packets via the Internet to the destination address The individual speech packets can follow different paths through the Internet and sometimes overlap one another This means that packets which were sent later can arrive at the destination earlier than others At the destination it is necessary to put these speech packets back in the proper sequence and convert them into an analog speech signal Similar to ISDN Internet telephony has a signaling channel for controlling the connection and a data channel for the speech information ECOTEL uses SIP session initiation protocol for controlling the connection For use in transporting speech data RTP real time transport protocol is used Page 258 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 4 1 Explanation of VoIP terms IP address An IP address consists of four numbers from 0 to 255 which are separated from one another by periods Such an address identifies a computer in the Internet Subnet mask Along with the IP address this number indicates the network to which your computer belongs A subnet mask has the same format as an IP address It is conventional to only use 0 or 255 as values e g 255 255 255 0 owever
140. g to GSM Page 50 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 7 Connection to an external SO port PTP external synchronization ECOTEL Fixed network To provide synchronization ECOTEL can be connected to a continually active ISDN line This is used exclusively for accessing the ISDN clock Calls cannot be routed via this cable Should the synchronization connection fail ECOTEL will automatically continue to run in crystal mode Calls are routed via BRI2 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 51 VIERLING ISDN configuration eB RI2 100 ohm Jack TE NT Activate interface Yes Yes L1 mode Terminal equipment Network Connection PTP PTP L2 mode Terminal equipment Network L3 mode Terminal equipment Network L1 clock from BRI1 L1 from BRI1 Clock only Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 BRI1 is not used for calls ol2d n G oGd n N aoo Page 52 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 8 Connection to an external SO port PTP internal synchronization L1 of the PBX is Antennas configured as the master so that the PBX can transmit the fixed network clock to ECOTEL L1 of the NT port is con figured as the slave so it can evaluate the clock informa tion from the PBX and synchronize itself ECOTEL Fixed
141. ge amount of data to be transferred ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 197 VIERLING 6 5 5 Firmware Tools Announcement Call In the Firmware Tools main window mark the Announce ment tree node Ecotel File list Select All Delete on ECOTEL Path Drive Directory cS Existing Wave Files Select All Listening Test Download to ECOTEL The left column applies to files on the ECOTEL Displays all of the WAVE files present on the ECOTEL You can select one or more files using the normal Windows methods Selects all of the files in the list Deletes the selected files on ECOTEL Select the drive which contains the WAVE files Select the directory which contains the WAVE files Normally these files should be located below the ECOTEL installation directory in Wave lt CountryCode gt A_Law Notes Files that are common to all languages tones pauses music have the SYS prefix instead of the country code Displays all of the WAVE files present in the selected path You can select one or more files using the normal Windows methods Selects all of the files in the list Plays back the selected WAVE file Your computer needs a loudspeaker to play back the file Transmits the selected files from the computer to the ECOTEL A list of the WAVE files with the file names and contents can be found elsewhere 70 Technical Details Page 198 Edition
142. h the required commands Type the commands exactly as shown including spaces Make sure to switch off any traces you enable after you are done using them DBG RTBL Shows how the routing table is implemented in ECOTEL The trace output contains the dialing information that the A subscriber sends to ECOTEL and the number that ECOTEL dials in the Outgoing direction Start with DBG RTBL 7 Stop with DBG RTBL 0 last character zero digit The parameter 7 represents the highest possible trace level With 4 you will receive only the most important messages while 0 will end the trace DBG LINK Shows the events that control the call SETUP CONNECT etc for each interface particularly the other interface that is connected to Start with DBG LINK n 7 Stop with DBG LINK n 0 last character zero digit Page 94 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING The parameter 7 represents the highest possible trace level With 4 you will receive only the most important messages while 0 will end the trace The parameter n indicates the interface If n is omitted the command refers to all interfaces n Interface n Interface n Interface 0 GSM 1 6 GSM3 12 VolP 1 1 GSM2 7 GSM4 13 VoIP 2 2 ISDN 1 B1 8 GSM5 14 VoIP 3 3 ISDN 1 B2 9 GSM6 15 VoIP 4 4 ISDN 2B1 10 GSM7 16 VoIP 5 5 ISDN 2 B2 11 GSM8 17 VoIP 6 18 VoIP 7 19 VoIP 8 DBG DTMF Shows the incoming DTMF tones Start with DBG DTMF 7 Stop with
143. he Firmware Tools module is used to download new firmware and also for all other maintenance tasks which are not linked to the configuration files Basic Configuration In this module you can make the basic settings for the two ISDN interfaces and the VoIP LAN interface All of the parameters which appear here are found in the configuration file ECOTEL BSB It must be downloaded to the device after editing in order for the changes to go into effect Monitor The Monitor displays information about the user connections which are currently underway via the device This includes data such as the channel status utilization statistics and current connections ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 79 VIERLING SIM Management not for ECOTEL ispnz 1 This module handles the data for the SIM cards and determines how to switch between multiple cards for a GSM module All of the parameters which appear here are found in the configuration file ECOTEL SMC It must be downloaded to the device after editing in order for the changes to go into effect User Registration only with ECOTEL voir You can use this module to manage VoIP users of ECOTEL This includes all of the subscribers who wish to use the VoIP interface provided by ECOTEL for incoming or outgoing calls and need to register beforehand with ECOTEL All of the entries which you make here are found in the configuration file USER TXT It must
144. he configuration software Page 74 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 1 Overview How to configure ECOTEL VoIP In order to configure ECOTEL you will need a computer PC laptop on which the ECOTEL Service Gear configuration software is installed Accessing ECOTEL From your computer you have different ways of accessing ECOTEL Via IP Ethernet LAN WAN Via USB Via the serial interface ECOTEL ispnz 1 only Viaamodem The relevant details are described in the following sections 4 3 Connecting the computer and ECOTEL Configuration files As soon as a connection has been established between your computer and the device ECOTEL you can configure the device by downloading a suitably prepared configuration file The configuration software modules automatically use the proper file type The following information is provided for general orientation ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 75 VIERLING File management There are the following different configuration files for each device ECOTEL UPB for the general settings ECOTEL BSB for the special basic settings of the ISDN interfaces ECOTEL SMC for the SIM cards settings not in ECOTEL ispnz 1 USER TXTas the VoIP user table only in ECOTEL voip RTBL TXT as the routing table Each of these files is handled using a specific module You can see the as
145. hows all of messages and trace output from ECOTEL The text field under this is used to input your commands Click on the Send button or press the Return key to send the command ECOTEL will confirm each command it receives with an OK message Commands are always in capital letters so we suggest keeping the Caps Lock key activated Different trace types ECOTEL contains several different software modules that can generate traces and in some of them different levels can be activated You can intentionally activate these trace types using appropriate commands even multiple levels simultaneously The main trace types and the associated commands are described in the following section 4 5 3 Generating traces Examples Note The more traces you activate the more information will be generated If too many traces are activated the clarity can be impaired along with the performance of your device If a Support technician asks you to create traces you will be provided with the necessary commands Page 92 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Starting and stopping traces Type in the start command for the desired trace type and level and press the Return key Tracing should now be activated For each relevant event in ECOTEL a line will appear in the message window When you no longer need tracing you should make sure that you switch it back off This is important because it will pr
146. iguration main window select the Device tree node The structure and function of this page corresponds to that of the page with the same name in the Gateway Configuration module see there 6 3 13 Gateway Configuration Device Page 216 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 7 Monitor module WS Note This module is not available with ECOTEL spn2 1 The Monitor module is used to display the status of each channel of a gateway ECOTEL It is also possible to generate statistics e g about the utilization of individual channels or the complete gateway The data are called up by the gateway at an adjustable time interval and displayed in the software interface Ls Note To allow access to the monitoring information on the computer the Activate online monitoring box must be checked in the Gateway Configuration module under Maintenance When you exit the Monitor window you will be automatically returned to Service Gear ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 217 VIERLING 6 7 1 Monitor Main window Call From all modules via Tools gt Start gt Monitor The structure and functioning of the operating elements corre sponds to the main window in the Routing Table module see there The elements of the tree view and the corresponding detail win dows which are described in the following sections are different Page 218 Edition 3 2 EN 20060530 ECOTEL
147. ine e g Terminal device PTMP Any deviations will be necessary only for the very particular connection types Basic settings L1 Clock If both interfaces are configured as a terminal this determines which one ECOTEL synchronizes itself to i e where it gets its clock Otherwise the device synchronizes itself to the network clock i e to the interface configured as the network If it does not find a clock there it generates one itself L1 from BRI 1 2 In the Clock Only setting ECOTEL obtains only the clock from the interface but it does not transmit anything itself Calls are not possible via this interface In the RX TX setting the receive and transmit directions are fully available and calls are possible along with clock synchronization Coding Currently only A Law coding is available Page 212 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 6 3 Basic Configuration IP Connection Call In Basic Configuration main window select the P Connection tree node Is Note Only ECOTEL voir has all of the described settings available The remaining types only have the parameters found under Device If you are using an ECOTEL spn2 1 with a firmware version prior to 3 0 make these settings in the Firmware Tools module under P address ECOTEL uses two different IP addresses to configure the device parameters and for IP telephony Device IP address The IP address for ECO
148. ing each for one single SIM card In ECOTEL vop and ECOTELispn2 2 several SIM cards are installed on a PCMCIA SIM cardholder which is then inserted into one of the cardholder slots see further below If ECOTEL voip or ECOTEL ispn2 2 is to be operated using an external SIM server instead of locally installed SIM cards a SIM emulation board must be inserted into the cardholder slot This board will connect to the SIM server and emulate the SIM cards installed there with respect to the ECOTEL For further information please see 9 5 4 SIM emulation board Page 280 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING SIM cardholders en Note This section does not apply to ECOTEL Ispn2 1 The slots for the SIM cardholders are located on the rear of the housing SIM slot 1 SIM slot 2 Press the Eject button to open them 2 Lf PUY TU Q ee 8888 332 H i 8 S SNG l TT J gg le l t i ji J is Slots for SIM cardholders in ECOTEL VoIP Slots for SIM cardholders in ECOTEL ISDN2 2 In ECOTEL voip the SIM cardholder with the SIM cards for GSM modules 1 to 4 is installed in SIM slot 1 and the SIM cardholder ECOTEL VoIP ISDN2 1
149. ions Changes Any changes to these conditions and any collateral agreements must be in writing in order to be valid Ebermannstadt 17 06 2005 Page 302 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2
150. is suitably configured the internal SIP server in ECOTEL voip can replace the external SIP server SIP ia ECOTEL vor owt SIP phone ek phone or NTBA t w GSM L phone _ SIP server ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 59 VIERLING ISDN configuration As in the following ISDN example 3 2 1 Connection to the internal SO port P TMP Entries in the routing table Calls from VoIP with a destination number of 075 076 or 017 go to GSM All other calls from VoIP go to BRI1 ISDN All calls from BRI1 ISDN go to VoIP All calls from GSM go to VoIP oVd01 5 7 n G d oVd n l1 d ol1d n V d oGd n V d The destination numbers 075 076 or 017 are used as an example here Depending on your local situation you will have to use other suitable criteria for routing to GSM Page 60 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 3 4 Call routing via SIP server in the IP network You can distribute multiple ECOTEL units throughout the IP network An SIP server routes the calls e g as a function of the gateway site or the installed SIM cards to the corresponding device If it is configured properly the internal SIP server in ECOTEL voip can replace the external SIP server Axos Foxos axes Hoxsm Entries in the routing table All calls from VoIP go to GSM All calls from GSM go to VoIP oVd n G oGd n V
151. issible Mandatory One of the following types Normal call Call block i e calls which fulfill the condition are blocked There is no destination part for this call type Dialing callback with release The condition part must contain type d Edition 3 2 EN 20060530 Page 181 VIERLING cm im lt Destination part gt lt Port gt lt Call destination gt lt Port gt I 11 G G2 V V1 V2 amp Dialing callback without release The condition part must contain type d Non dialing callback with release The condition part must contain type o Non dialing callback without release The condition part must contain type o Dialing callback ECOTEL detects the callback request based on the dialed destination number Non dialing callback ECOTEL detects the callback request based on the phone number of the calling party who does not have to enter a destination number Callback with without release ECOTEL hangs up or waits until the calling party hangs up Note For the callback call types the destination part of the routing entry refers to the callback destination i e the actual caller After the callback is made the number of the desired destination can be dialed A suitable routing entry must exist for this number Callback like c i but with ECOTEL as the called subscriber for management connections Mandatory except for call type b The destination part contains a p
152. ist Show Displays the content of the selected file ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 203 VIERLING Delete Deletes the selected files from the database I Warning Do not delete any files unless you i l are certain that they are unneeded Deleting certain files e g TGZ AFX can cause ECOTEL to quit working Select All Selects all of the files in the list Insert Opens an Open File dialog which you can use to select any file and copy it to the database Trace subdirectory of the device directory Download to Transmits the selected files from the database ECOTEL to ECOTEL Page 204 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 9 Firmware Tools Trace Call In the Firmware Tools main window mark the Trace tree node Here you can see the trace output which is generated by the software components of ECOTEL You can switch traces for the interface components on or off At a command prompt you can send commands directly to ECOTEL in order to influence the tracing behavior Trace window Displays a list of the traces Debug All On Switches on tracing for all of the interfaces Debug All Off Switches off tracing for all of the interfaces Debug ISDN On Switches on tracing for the ISDN interfaces Debug ISDN Off Switches off tracing for the ISDN interfaces Debug GSM On Switches on tracing for the GSM interfaces Debug GSM Off Switches off
153. it speech over channels with a narrower bandwidth or to transmit more channels over a fixed bandwidth The following codecs are implemented in ECOTEL G 711 PCM at 64 kbit s G 726 and G 727 E ADPCM at 16 to 40 kbit s G 729 Annex A CS ACELP at 8 kbit s G 723 1 MP MLQ ACLEP at 6 3 5 3 kbit s Each codec can be activated or deactivated using the configuration software Page 262 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 4 3 VoIP and Security By its very nature telephony over the Internet requires transmission of signaling and speech data from a private IP network to the public IP network and vice versa For technical reasons and also due to the security requirements of the private network this has certain limitations Some important issues come up here in relation to the NAT problem see above and firewalls This manual will not consider these problems in detail We recommend that you study this issue in the context of VoIP ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 263 VIERLING 9 Special hardware related issues Page 264 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 1 Display elements on the housing 9 1 1 Display elements on the housing ECOTEL VoIP The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces In the maximum configuration eight GSM modules are installed in th
154. ithin a routing entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 109 VIERLING 5 4 2 Calls to an arbitrary fixed network connection Example 1 Dial the phone number 0999123456 in the fixed network Entry in the routing table d0999123456 n I1 d Example 2 Dial the phone number 0999 lt and exactly 6 additional digits gt in the fixed network Dial the phone number 0888 lt and exactly 3 additional digits gt 23 in the fixed network Entry in the routing table d0999 n d0888 23 n Example 3 Dial the phone number 0999 lt and at least 3 additional digits gt in the fixed network Entry in the routing table d0999 n I1 d Example 4 When dialing 0999 lt and an arbitrary number of additional digits gt dial the phone number 1234567 in the fixed network Entry in the routing table d0999 n 11 1234567 Page 110 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 5 When using speed dialer 10 dial the phone number 1111111 in the fixed network for speed dialer 11 dial the phone number 222222 in the fixed network and for 112 dial the emergency number 112 in the fixed network Entry in the routing table d10 n 11 111111 d11 n 11 222299 d112 n 11 112 Example 6 Invalid entry When dialing 0999 lt and an arbitrary number of additional digits gt 11 dial the selected phone number in the fixed network Entry in the routing table
155. its gt dial the fixed phone number 1234567 in the fixed network Entry in the routing table 0G 01602 n 11 1234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 121 VIERLING Example 3 When called by subscribers using mobile module 1 with the phone number 0160 lt and at least 4 additional digits gt dial extension 42 When called by a subscriber with the extension 4 lt and at least 1 additional digit gt dial the phone number 123456 in the fixed network Entry in the routing table 0oG1 0160 n 12 42 012 4 n 11 123456 Example 4 Only with ECOTEL voir When called by a subscriber via the VoIP network dial the selected phone number of any arbitrary length in the fixed network When called by a subscriber from the fixed network dial the selected phone number of any arbitrary length in the GSM network via any mobile radio module When called by a PBX subscriber dial the phone number 01606666666 in the GSM network using mobile radio module 2 Entry in the routing table oVd n li d ol1d n G d ol2 n G2 01606666666 Page 122 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 6 2 B channel routing By indicating the input port in the condition as well as the destination port it is possible to distinguish the ISDN B channels Example 1 Calls from B channel 1 of interface BRI1 are to be routed to GSM interface 1 Calls from B channel 2 o
156. its the current configuration file to ECOTEL Note The transmitted file is always saved on ECOTEL under the name ECOTEL UPB Loads the configuration file FCOTEL UPB from ECOTEL and displays the values it contains Note When reading from ECOTEL the configuration file which is currently open is discarded and the changes are not saved The file which is read in is unnamed at first you have to enter a file name when you save it ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 151 VIERLING Reboot Preferences Preferences Help Contents Print About Tools Start Tree view Detail window Page 152 Edition 3 2 EN 20060530 Causes ECOTEL to restart Warning A restart will interrupt all of the telephone connections which are currently running via ECOTEL Opens the Preferences dialog required only for internal use Opens the content page for the online help Opens a PDF version of the help pages which you can print Shows information about the product version and manufacturer Changes to another module in the ECOTEL configuration software selected in the submenu Displays the available configuration pages Displays detailed information about the selected configuration page For more information about the individual fields see also the description of the configuration pages in the following sections ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING
157. ld You can enter or modify the security code stored in ECOTEL under Tools gt Start gt Firmware Tools gt Security Code The usage of a security code is optional If you leave the Security Code field blank the security code will be queried each time you access the configuration interface of ECOTEL Call number for Number which the gateway calls back for remote access remote configuration via GSM The callback is initiated by a modem call and transfer of the access code for remote access This field is activated only if Modem is selected as the interface Access code The access code for remote access is needed for remote configuration via GSM Remote configuration of a gateway via GSM is initiated by a call from a modem to the corresponding gateway An access code for remote access is transmitted to the gateway and the connection is terminated If this access code for remote access is identical to the access code stored in the gateway the gateway to be configured begins a callback to the modem so that the configuration data can be exchanged This field is activated only if Modem is selected as the interface Modem Here you can select a modem stored in the database for remote configuration This field is activated only if Modem is selected as the interface OK Cancel Closes the dialog with or without accepting the changes For additional information about remote access via modem 4 3 2 Connecting via modem E
158. ld appear in the editing window The device contains a standard routing table when it is shipped from the factory Edit the table entries Do not modify the entries of type cm If necessary replace the remaining entries with appropriate values after consulting the information on selecting the connection type see also 3 2 ISDN interface Selecting the ISDN connection type 3 3 VoIP interface Sample applications Save the routing table Save as Accept the file name RTBL TXT and the suggested path Transmit the routing table to your device Download to Ecotel The file will be transmitted to your device For additional information see 6 4 Routing Table module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 29 VIERLING 2 2 11 Configuration steps in S M Management Ls Note This section applies only to ECOTEL voip and gt gt gt ECOTEL ISDN2 2 The corresponding configuration steps for ECOTEL IspN2 1 are to be done in the Gateway Configuration and Firmware Tools modules Switch to the SIM Management module Select Tools gt Start gt SIM Management Click on OK if the following message appears Configuration file not found Open a new configuration file Choose File gt New In the Available Versions list choose the latest version unless you know that your device uses an older firmware version then choose the appropriate v
159. ld procedure can switch between the two calls Dial the key combination 3 Forwarding a call The subscriber who initiated the call hold procedure can connect the other two parties He or she will be disconnected Dial the key combination 4 Ending call hold Call hold ends when one of the parties hangs up The subsequent connection status depends on which party hung up Ifthe original calling subscriber A initiated the call hold procedure and hangs up all of the connections will end Ifthe original called subscriber B initiated the call hold procedure and hangs up A and C will be connected B can achieve the same effect by forwarding the call with 4 Ifthe currently held subscriber hangs up the remaining active connection will be maintained If the subscriber who initiated the call hold procedure later attempts to switch back to the subscriber who was on hold he or she will hear an announcement that this party is no longer available Ifthe currently active subscriber who did not initiate call hold hangs up the connection will be reconnected between the party who initiated call hold and the party on hold Once one party to a call initiates a call hold procedure the other two parties cannot initiate a call hold procedure themselves If the call hold procedure is terminated by one of the subscribers hanging up and the connection remains between the other two Page 250 Edition 3 2 EN
160. m if it does not yet exist or select it Open the Properties dialogue Select Access via RS232 or USB Select the COM port for the computer Enter the security code for the modem which your computer must use for authentication with the modem not to be confused with the security code for the device to be accessed via the modem Enter the callback number via which the device is to callback the modem later The modem must have an SIM card with data capabilities and the data number must be used OK Using this information your computer can later ask the modem to initiate access to the device Page 84 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Setting up the device gt gt In the Service Gear module Select the device Open the Properties dialogue Access via Select the Modem option Select the desired modem Enter the security code that your computer must use for authentication with ECOTEL factory default empty OK Using this information your computer can connect to ECOTEL at a later point in time when it wants to execute a function but only if remote access has been established see the following section Setting up remote access gt Switch to the Firmware Tools modules Remote Access page visible only if a modem is connected to the computer Click on the Establish Remote Access button information will be displayed about the connection setup
161. mber 01601111111 in the GSM network for speed dialer 12 dial the phone number 01601234567 and for speed dialer 123 dial the phone number 01607654321 Entry in the routing table d10 n G 01601111111 d12 n G 01601234567 d123 n G 01607654321 Ils Note The ambiguity of speed dialing entries must be taken into consideration The general rule is The shortest entry will be used if other entries exist having identical starting sequences Accordingly such entries require the number symbol to indicate the end of the number being dialed Example 7 When dialing the phone number 01604 01605 01606 or 01609 lt and an arbitrary number of additional digits gt module 1 should be used to connect to the GSM network For all other phone numbers starting with 0160 lt and an arbitrary number of additional digits gt module 2 should be used to connect to the GSM network Entry in the routing table d0160 4 69 n G1 d d0160 n G2 d Ls Note Using entries in several permissible digits can be specified at a specific position This can be used to keep the routing table short in case you need to cover numbering variations Page 108 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 8 Invalid entry Dial the phone number 0160 lt and an arbitrary number of additional digits gt 11 in the GSM network Entry in the routing table d0160 11 n G d Ls Error The wildcard may not be used w
162. mode at any time to make changes by hand Although the wizard does make it a lot simpler to translate between plain text and routing syntax you should still become familiar with the basic concepts behind the routing table For more details see 5 Introduction to the routing table It is possible that new features of the routing syntax will not be immediately supported by the wizard However you can still use expert mode to manually enter them at any time For details about the syntax see 6 4 3 The routing syntax Table New Opens a new blank routing table Open Displays an Open File dialog which can be used to select a routing table saved on the computer Save Saves the routing table Save as Displays a Save File dialog which can be used to save the displayed routing table on the configuration computer Exit Terminates the routing wizard and returns to the Routing Table module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 185 VIERLING Help Contents Info Print Entry mask Action Comment only Route a call Block a call Create a callback Create a configuration callback Set time conditions time conditions From port possible ports a Opens the content page for the online help Shows information about the product version and manufacturer Opens a PDF version of the help pages which you can print This area is the entry mask for new routing en
163. n the user interface Page 174 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 Routing Table module You can program the call routing in the gateways to meet your needs For this purpose a table with routing entries is created in the Routing Table module Each entry in this routing table determines the channel type and number via which calls may be made depending on parameters such as the telephone number of the calling party the channel type or number of the incoming call the dialed number the length of the dialed number etc You can load and edit the routing table from ECOTEL or from a file You can then save the modified table as a file or write it back to ECOTEL When you exit the Routing Table window you will be automatically returned to Service Gear ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 175 VIERLING 6 4 1 Routing Table Main window Call From any of the modules using Tools gt Start gt Routing Table File Close Tools Debug Language Start Help Contents Info Print Tree view Green Red Gray Detail window Page 176 Exits the Routing Table module and returns to the Service Gear module Opens an additional Debug Info window with detailed information about the communication between ECOTEL and your configuraton computer Allows you to select the language for the user interface Changes to another modul
164. ne line for the outgoing connection This means that the CDR for a successful call will contain at least two lines Example A call is routed to the GSM network from ISDN interface 1 B channel 2 via GSM interface 2 From the viewpoint of ECOTEL this represents two connections An incoming call on the ISDN port and an outgoing call via the GSM module The following CDR is recorded for this call psf 4 is e la lels al raza 14 2757 12 osmeaetgzrza taras iaaio w0 Joj f 1 Connection direction 1 Incoming O Outgoing 2 Interface used l ISDN G GSM V VoIP 3 Start of call Setup 4 Time point of connection connect 5 Time point of disconnection release 6 Called number of calling party for incoming connections or called party for outgoing connections J Release cause Charge recording only for outgoing calls either in units or ina currency see also 6 3 3 Gateway Configuration ISDN Interface 1 2 Page 68 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 Interface used for the incoming call which was routed via ECOTEL 10 Telephone number of the calling subscriber who made a call via ECOTEL Special case Logging is as follows when using callback The first CDR logs the incoming call from subscriber A The second CDR contains the first outgoing call to A where A is the called party and ECOTEL is the calling party with reference to the incoming
165. ng ECOTEL will always attempt to activate display of the telephone number to the called subscriber regardless of the CLI settings predefined in the routing If CLIP is not supported by the GSM network the call is interrupted This is the default setting In this setting ECOTEL attempts as a general rule to activate display of the telephone number to the called party regardless of how CLI was defined in the routing settings If CLIP is not supported by the GSM network the call is made anyway If the CLI setting always used or used if possible is selected ECOTEL attempts to activate display of the telephone number to the called subscriber CLIP Activate restriction causes ECOTEL to attem pt instead to activate suppression of the telephone number CLIR to the called subscriber Page 160 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 Each call is limited to Signal quality Register if signal strength is above dB Start searching for better signal quality if signal strength is below dB VIERLING The maximum connection duration for outgoing GSM calls in ECOTEL After this time elapses the GSM connection is automatically interrupted If activated ECOTEL will register only if the received signal strength is above the specified threshold Possible values 113 dB to 51 dB If activated ECOTEL will attempt to register with a base station with better reception as soon as the re
166. ng call AOCD Charging type Charge information in the form of Units or Currency Currency The currency designation which is passed along Charge units Here a fraction of the currency unit can be specified as an invoicing unit Explanation The Adaptive Callbacks function rerouting writes the phone numbers of the calling and called subscribers into an internal list maintained by ECOTEL for all failed calls from the ISDN interface to the GSM network If the GSM subscriber which was not reached previously calls ECOTEL within a set time he is automatically forwarded to the telephone number which previously attempted to reach him without success 3 4 6 Adaptive callbacks Page 156 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 4 Gateway Configuration ISDN Interface 1 2 Enhancements Call n the Gateway Configuration main window below the ISDN node and below SDN Interface 1 or 2 select the Enhancements tree node These options allow experienced users to adapt ECOTEL to the particular behavior of their own PBX or international networks As long as no problems occur you should retain the default settings Behavior on events from near end side Towards ISDN answer SETUP with Send towards ISDN after end of dialing Behavior on events from far end side Towards ISDN answer ALERT with and use PROGRESS ID Determines what message ECOTEL uses to respond on the ISDN interfa
167. no SIM card group is currently valid for GSM x at this time the call will not be made The same thing will happen if SIM cards are enabled via the group but the routing table does not allow the call Page 226 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 8 1 SIM Management Main window Note The main window is labeled ECOTEL Configuration Software in the title bar It is distinguished from the main window of the Gateway Configuration module by a different tree view Call From any of the modules using Tools gt Start gt SIM Management Operating elements The operating elements are the same as the ones used in the Gateway Configuration main window see there The main difference is that here in Basic Configuration configu ration files of type SMC are processed which contain settings for the administration of SIM cards The information under Gateway Configuration about the peculi arities of the file name ECOTEL UPB also apply to the file name ECOTEL SMC 6 3 1 Gateway Configuration Main window ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 227 VIERLING 6 8 2 SIM Management SIM Cardholder Call In the SIM Management main window mark the SIM Cardholder tree node SIM management center External Management of the SIM cards via an external connected via IP SIM management center IP address IP address of the external SIM management center If the SIM emul
168. number of additional functions Please consult the corresponding help sections to learn more about these functions and set them up as required You can find additional information here 6 4 Routing Table module 5 3 Strategy for the routing table 6 3 Gateway Configuration module 6 5 2 Firmware Tools Time gt 6 5 3 Firmware Tools Security Code 3 4 Additional functions 7 Making calls via ECOTEL Page 34 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 Operating modes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 35 VIERLING 3 1 Overview Using ECOTEL ECOTEL has interfaces to various networks GSM ISDN and also VoIP with ECOTEL voie Its main function is to route calls between these networks based on different parameters in a routing table On the ISDN side ECOTEL is connected in most applications to a PBX ECOTEL provides additional services to the PBX and must be configured to work with it Based on this general approach there are a number of different connections and configurations which are possible and which are explained in greater detail in this section Additional functions besides routing are also described here Possible applications from a user perspective Telephone and mobile phone charges have become an important cost factor for many companies today The cost of connecting fixed public network subscribers with mobile network subsc
169. ode Edit gt Add Modem Fill in all of the fields in the Properties dialog OK Assign the modem to the device Mark the device Click on Properties bottom right Choose the desired modem in the Properties dialog under Modem OK For additional information see 6 2 Service Gear module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 23 VIERLING 2 2 7 Configuration steps in Gateway Configuration Switch to the Gateway Configuration module Click on the device in the tree view or use Tools gt Start gt Gateway Configuration Click on OK if the following message appears Configuration file not found Open a new configuration file Choose File gt New In the Available Versions list choose the latest version unless you know that your device uses an older firmware version then choose the appropriate version A configuration file type UPB will now be created and loaded into the display The Device Selection page should appear Edit the Device page Choose the number of existing GSM modules You should now see some additional configuration pages in the tree view You should edit or check at least the following settings You can leave the remaining settings as they are Enter the prefixes Properties gt Enter the prefixes International National and Country Code Activate deactivate the interfaces At the following locations leave the default check by the opti
170. of the configuration SOP AN 6 sississewedinsincatnnanattascanesnnncnnnannsnaanennsennahanedanncasaunnsenes 139 Overview The operating element 0 eee 140 Service Gear MOMUIC ccccccecseeeeeeceeeeseeeeeenseenenenanees 141 6 2 1 Service Gear Main window ee 143 6 2 2 Service Gear Properties Group e 145 6 2 3 Service Gear Properties DeVICE 65 146 6 2 4 Service Gear Properties Modem 005 148 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 5 VIERLING 6 3 Gateway Configuration module cceeeeeeeeeereeeeees 149 6 3 1 Gateway Configuration Main window 150 6 3 2 Gateway Configuration Properties 6 153 6 3 3 Gateway Configuration ISDN Interface 1 2 155 6 3 4 Gateway Configuration ISDN Interface 1 2 EnhancementS scvuierss cxsntrsveucdddiuiysverserteiwnseuensess 157 6 3 5 Gateway Configuration GSM Interface 1 n 159 6 3 6 Gateway Configuration GSM Interface 1 n Audio FUNCTIONAIIY 000 cc cceeeeeeeee eens eeeteeeeeeeeees 162 6 3 7 Gateway Configuration GSM Interface 1 n SIM PIODECINGS citicinwnncteniiniciipismmncicanichaneevnenntaundata 163 6 3 8 Gateway Configuration GSM Interface 1 n Callback SMS cictccsiennecinbiersesananncsacieuensaeutieatnatie 166 6 3 9 Gateway Configuration VoIP Interface 167 6 3 10 Gateway Configuration SIP Outbound 1 n
171. on Activate Interface or remove it if required ISDN gt ISDN interface 1 or 2 depending on the ISDN connection type GSM gt GSM interface 1 or 2 3 VoIP gt VoIP interface not with ECOTEL ispnz 1 Page 24 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 gt VIERLING Configure the SIP outbounds ECOTEL vor only VoIP gt SIP Outbounds 1 or 2 3 Enter the setup data for the SIP outbounds to be used Enter the mobile numbers ECOTEL isonz 1 only GSM gt GSM interface 1 2 3 gt SIM properties gt Enter the numbers Mobile Number telephone number of the SIM card Associated SMS Service Center Number Save the configuration file Choose File gt Save Enter the file name ECOTEL the extension UPB will be automatically added You should keep the default path Transmit the configuration file to your device Select Transmit gt Save in ECOTEL You can monitor the progress of the download in the Communication window For additional information see 6 3 Gateway Configuration module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 25 VIERLING 2 2 8 Configuration steps in Basic Configuration gt Switch to the Basic Configuration module Select Tools gt Start gt Basic Configuration Click on OK if the following message appears Configuration file not found Open a new configurati
172. on file Choose File gt New In the Available Versions list choose the latest version unless you know that your device uses an older firmware version then choose the appropriate version A configuration file type BSB will now be created and loaded into the display Edit the Device page Choose the number of modules ISDN settings On the SDN settings page make the settings depending on the ISDN connection type see the table in the corresponding section of the manual IP settings Fill in the fields on the P Connection page under device With ECOTEL voip fill in the fields under SIP as well and all other fields as required DNS settings are only necessary if SIP outbounds are used You can obtain the necessary data from your network provider Is Note The Device IP address must be different from the Page 26 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 SIP P address Both addresses must be valid and belong to the same network VIERLING Save the configuration file Choose File gt Save Enter the file name ECOTEL the extension BSB will be automatically added You should keep the default path Transmit the configuration file to your device Select Transmit gt Save in ECOTEL You can monitor the progress of the download in the Communication window lf the IP settings were modified ECOTEL will restart For additional information see 6 6 Basic Configuration module
173. on in the user interface Please be aware that this manual always refers to the latest interface version for each module Older interface versions can differ from what is described here For more details about interface versions see 8 2 Interpretation of the interface version Page 140 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 2 Service Gear module The Service Gear module is the first to appear after the program is launched From there you can access the other modules Using ECOTEL Service Gear you can configure and administer any number of devices of different types These devices are typically GSM gateways e g ECOTEL voir ECOTEL ispnz 1 You can also manage modems here These are also devices which are used specifically as an access portal for remote configuration of the devices described above For each device or modem a data set is created which describes the device and its configuration interface Database The database uses a directory structure on the computer in which the configuration data sets are stored for all of the devices and modems The folders are located in the installation directory of the Service Gear software in the EcotelData subdirectory Devices modems You can create objects to be managed under the devices or modems nodes For each physical device or modem which is to be managed and configured using the Service Gear software a device or modem data
174. oose the COM port for the computer ew Note The factory default IP address of the configuration gt interface of ECOTEL is 192 168 10 10 Enter the security code that your computer must use for authentication with ECOTEL factory default empty OK This information allows your computer to automatically connect to ECOTEL each time you execute a corresponding function Page 82 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 3 2 Connecting via modem A modem is used to allow access to ECOTEL via mobile radio Generally this is also an ECOTEL device which is used specially for this purpose Is Note Access via modem is currently possible only with devices having SIEMENS GSM modules The transmission speed is very low for modem access so we recommend that you use one of the other connections types whenever possible In order to establish a connection you need to set up the modem once beforehand Later you need to first set up remote access from the modem to the device Then your computer will be able to automatically connect to the device via the path that was established The access mechanism is described below ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 83 VIERLING Setting up the modem gt gt gt Connect the computer and the modem via a serial cable or USB cable In the Service Gear module Create the new mode
175. ort PTP external synchronization 3 2 8 Connection to an external SO port PTP internal synchronization Page 48 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 6 Connection as a LCR in PTP mode YS vv SS te Antennas ECOTEL Fixed network ECOTEL can be looped directly into the connection line Here one port must be configured as the terminal equipment and the other as the network This configuration allows ECOTEL to independently route GSM calls from normal traffic into the GSM network Least Cost Routing LCR In this case the line is operated in the PTP mode point to point ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 49 VIERLING ISDN configuration Jack TE NT Activate interface Yes Yes L1 mode Terminal equipment Network Connection PTP PTP L2 mode Terminal equipment Network L3 mode Terminal equipment Network Entries in the routing table All calls from BRI1 fixed network go to BRI2 PBX Calls from BRI2 PBX with a destination number of 075 076 or 077 go to GSM All other calls from BRI2 PBX go to BRI1 fixed network All calls from GSM go to BRI2 PBX ol1d n l2 d ol2d01 5 7 n G d ol2d n I1 d oGd n l2 d The destination numbers 075 076 or 077 are used as an example here Depending on your local situation you will have to use other suitable criteria for routin
176. ort and a call destination separated by a colon without any spaces or tab characters The interface via which the call is to be routed Possible values like for condition type o and with different meaning or additionally VolIP interface local users only VoIP Interface via SIP outbound 1 2 The originating port Page 182 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 EJ G lt List of GSM port numbers gt lt Call destination gt Sequence of digits Comments lt Text gt M lt Text gt blank line VIERLING ECOTEL itself as the destination for management connections Requires a data enabled SIM card in ECOTEL Usage with call type n in this case the destination part consists only of the character M Note Multiple ports can also be specified in the destination part e g G2G1I2 ECOTEL first attempts to make the call via the first port which is named If this is not possible port busy disrupted the next port is used and so on Multiple GSM ports are not used in the listed order but in order of usage least used port first e g G 123 The number which ECOTEL dials for forwarding Possible formats Call to a fixed number The sequence of digits can contain the symbol for the international prefix e g when calling from Germany 00 It is replaced by the prefix entered under Basic Configuration gt Properties The sequence of digits can contain
177. orwarded to the called subscriber depends on the settings for the ISDN interface gt 6 3 3 Gateway Configuration ISDN Interface 1 2 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 233 VIERLING 6 8 5 SIM Management Device Call In the SIM Management main window select the Device tree node The structure and function of this page corresponds to that of the page with the same name in the Gateway Configuration module see there 6 3 13 Gateway Configuration Device Page 234 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 9 User Registration module The User Registration module is used to manage VoIP users of ECOTEL On the one hand you can determine the parties that ECOTEL will accept incoming calls from via the VoIP interface On the other hand you can list the users that can be reached via ECOTEL s internal SIP server as VoIP call destinations Is Note This module is only available with ECOTEL volp When you exit the User Registration window you will be automatically returned to Service Gear ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 235 VIERLING 6 9 1 User Registration Main window Call From all modules via Tools gt Start gt User Registration The structure and functioning of the operating elements corre sponds to the main window in the Routing Table module see there The elements of the tree view and the corresponding d
178. ows information about the product version and manufacturer Opens a PDF version of the help pages which you can print Shows all of devices and modems which are available for a data set Shows the properties for the selected element For more information about the individual fields see also the description of the Properties dialogs in the following sections Opens a dialog for editing the properties The status line at the bottom edge of the window provides additional information Reference to the selected tree node Directory in which the files for the selected device are saved with the default program installation this will be C Programme Vierling ECOTEL_Service_Gear EcotelData Note Many of these functions can also be accessed using the context menu right mouse click on an element in the tree view Page 144 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 2 2 Service Gear Properties Group Call In the Service Gear start window select a group in the tree view and click on the Properties button Group name A user selectable name for the group OK Cancel Closes the dialog with or without accepting the changes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 145 VIERLING 6 2 3 Service Gear Properties Device Call In the Service Gear start window select a device in the tree view and click on the Properties button Before they are stored the entries are checked
179. pectively or as a symbol for the international prefix with dialed The destination number dialed by the number Originating subscriber as a condition condition type d lt Dialing string gt You can use the wildcards and for multiple digits or for exactly 1 digit respectively or as a symbol for the international prefix with sending Appends the end of dialing sign to the dialed complete number automatic only for callback connections release If activated ECOTEL automatically hangs up after the call If deactivated ECOTEL waits until the calling party hangs up Towards port possible ports List of possible destination ports el Moves the marked list element between fields Alternatively you can double click on the desired element selected ports The port s via which the call is to be routed same as input corresponds to destination port amp Ls Note Multiple ports can also be indicated in the destination part E COTEL first attempts to make the call via the first port which is named If this is not possible port busy disrupted the next port is used and so on destination port e g G1G2G3 If several GSM ports are involved their usage order can be modified by the GSM load balancing option see further below t 4 Moves the marked list element up or down within the list ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 187 VIERLING towards dialed number tow
180. r file ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 19 VIERLING Open Windows device manager e g right click on the desktop on My Computer Manage Computer Management Local gt System Tools gt Device Manager Under Ports COM amp LPT there should now be a new entry e g USB Serial Port COM3 USB Serial Port COM4 or something similar Write down this COM number You will have to use it later to select this interface during the configuration process Page 20 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 5 Installing the configuration software Insert the supplied CD ROM ECOTEL vorr or ECOTEL ispnz2 1 ECOTEL ispnz2 2 into your computer Inthe Software directory run the Setup exe program Follow the installation instructions on the screen The ECOTEL Service Gear configuration software will now be installed Once it is ready you can launch it via Start gt Programs gt ECOTEL Service Gear If necessary you should now get an initial overview of the design and operation of the configuration software 4 Usage ofthe configuration software The following sections describe the steps needed to quickly get ECOTEL up and running ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 21 VIERLING 2 2 6 Configuration steps in Service Gear gt gt Launch the configuration software Start Programs
181. r interval besides the default value of 60 minutes is required then you must enter the sequence O time in minutes e g 0 150 for 150 minutes You can enter values from O to 1440 minutes 1 day The callback list is updated only every five minutes You can delete your entry with O 0 Example 1 0 150 means that if the person who was not reached calls back within 150 minutes they are to be automatically connected to the subscriber who previously tried to call them Page 70 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING You can also set up an entry in the call list without a current call by entering the sequence 0 Telephone number storage for 60 minutes or O Telephone number Time in minutes storage for e g 150 minutes Example 2 0 0123456789 150 means that if the subscriber with the telephone number 0123456789 calls the GSM module of ECOTEL within 150 minutes he is to be automatically connected to the subscriber who wrote this entry into the callback list You can delete to an arbitrary entry from the callback list by entering the sequence O Telephone number 0 Example 3 0 0123456789 0 means that the entry for the subscriber with the telephone number 0123456789 is to be deleted from the callback list If this subscriber calls the GSM module of ECOTEL he will not be forwarded automatically Handling of multiple unsuccessful calls If multiple GSM subscribers are not re
182. rd interval Start of the first interval at 00 00 on the specified day Telephone number of the SIM card which is installed in the GSM module Number of the SMS service center for the SIM card which is installed This number is needed so that ECOTEL can send SMS messages Enter your notes here deactivated in the present version ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 231 VIERLING 6 8 4 SIM Management GSM 1 n SIM Group 1 10 Call n the SIM Management main window under the GSM 1 2 3 node mark the tree node SIM Group 1 2 3 For more details about using the groups see 6 8 SIM Management module Usage On from to use SIM card s Switch card Never When time registered exceeds When active call time exceeds When outgoing calls exceed limit Execute switching Immediately When active call has been released but at least after seconds Days of the week on which the group is to be used Start and end of the time of day interval during which the group is to be used hours minutes SIM cards for the selected GSM channel which should belong to the group Determines when to switch to another SIM card Never always use card A When the total time during which the card was registered exceeds the limit When the total duration of calls made exceeds the limit When the number of outgoing calls
183. re Depending on your local situation you will have to use other suitable criteria for routing to GSM ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 57 VIERLING 3 3 2 Call routing via the VoIP port of the PBX If the PBX has a VoIP port then it is possible for example to route all GSM calls via the IP network to ECOTEL In its maxi mum configuration ECOTEL has eight GSM channels so that eight simultaneous GSM connections can be routed from the PBX directly to the mobile radio networks Incoming GSM calls can be forwarded for example using DTMF dialing to the desired extension of the PBX Routing of GSM calls is handled by the PBX in this configuration so VolP ECOTEL NVoIP ISDN PBX pi so S2M Fixed network Entries in the routing table All calls from VoIP go to GSM All calls from GSM go to VoIP oVd n G oGd n V ago Page 58 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 3 3 Call routing via a SIP server soft PBX in the LAN ECOTEL can also be used as a media gateway from an IP network to ISDN and GSM In this configuration the SIP server routes all calls to subscribers in the ISDN or GSM mobile radio networks to ECOTEL ECOTEL then establishes a connection directly via an ISDN or GSM channel to the desired subscriber Incoming calls from the ISDN or GSM network are forwarded by ECOTEL to the corresponding IP telephone If it
184. release In the left column choose the values to be cause from far replaced end side Outgoing release In the right column insert the corresponding cause to near end replacement value side In order to delete an entry choose the Unused option Ils Note Avoid having the same value occur multiple times in the left column since only the first entry which occurs will be valid Page 158 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 5 Gateway Configuration GSM Interface 1 n Call in the Gateway Configuration main window under the GSM node mark the tree node GSM Interface 1 2 3 etc Options Activate interface Activates or deactivates blocks the relevant interface GSM 1 GSM 2 etc Generate call If this is selected for each call via the relevant records GSM channel a data set is stored in the CDR file Release on If a GSM subscriber calls an extension in the completed PBX via the GSM channel of ECOTEL if this option is activated the GSM connection between the GSM subscriber and ECOTEL will be terminated immediately when the called subscriber hangs up his extension If there is no check by this function the GSM connection between ECOTEL and the calling GSM subscriber will be maintained This allows the GSM subscriber to call another extension in the PBX without having to call ECOTEL again Release on busy If a GSM subscriber calls an extension in the PBX via the GSM
185. ribers as well as for making VoIP calls to mobile radio subscribers is significant ECOTEL voiP establishes connections from the IP network or ISDN fixed network to GSM mobile networks Consequently you can take full advantage of the more favorable rates that are available when your calls remain within the mobile network ECOTEL voip can route incoming and outgoing GSM calls to the Ethernet connection VoIP as well as to the ISDN basic rate interface SO bus The SIP protocol is used for calls via the IP network LAN or WAN ECOTEL ispn2 1 and ECOTEL ispn2 2 lack the IP connection for telephony and thus do not offer VoIP connections Otherwise they are the same as ECOTEL voip Page 36 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Overview of possible ISDN configurations The ISDN basic rate interface allows the following connections Connection as a terminal equipment to an internal extension of the PBX So bus Connection to a trunk line of the PBX Sg bus Direct connection of an S bus installation for use at sites without fixed network access Connection to the fixed network and to the PBX This type of configuration routes all calls via ECOTEL Based on the routing table ECOTEL determines whether the fixed network or GSM network offers the most favorable rate ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 37 VIERLING 3 2 ISDN interface Selecting the ISDN connec
186. rovided in the GSM network or the ISDN network As a result two GSM channels ISDN B channels are always required in case of participation of two GSM subscribers ISDN subscribers However this means that the function works even if the GSM call hold supplementary service is not supported by the SIM card which is used For more details see gt 7 4 Call hold switching between subscribers ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 63 VIERLING 3 4 2 User registration Ls Note This feature is only available with ECOTEL volr ECOTEL voir has an internal SIP server Terminal devices SIP telephones softphones that want to make phone calls using the VoIP interface provided by ECOTEL can register there This also applies to external SIP proxies or SIP providers that want to forward calls to ECOTEL The User Registration module is provided for managing the authorized users that are known to ECOTEL 6 9 User Registration module A user who is known to ECOTEL can register with ECOTEL assuming the user is connected to ECOTEL via an IP network for the duration of the connection The user is considered to be reachable and can make and receive calls User registration can take place either with or without authentication When the device is shipped any user is allowed to register without authentication We recommend that you keep this setting only if you intend to use ECOTEL exclusively
187. rs for GSM antennas On ECOTEL ispnz2 1 the left jack is Ant 7 and the right jack is Ant 2 For additional information see 9 4 Antennas SIM 1 SIM 2 In ECOTEL spn2 1 Slots for SIM cards ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 273 VIERLING SIM Slot 1 SIM Slot 2 In ECOTEL voip ECOTEL ispn2 2 Slots for SIM cardholders See the following section for more details 9 5 SIM cardholder installation Page 274 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 3 Interfaces BRI1 BRI2 ECOTEL is preconfigured to support the following ISDN interface configurations BRI 1 TE PTP default setting or TE PTMP Without 100 Ohm terminating impedance BRI 2 NT PTP default setting or NT PTMP With 100 Ohm terminating impedance If an interface is configured in TE mode then the RJ 45 connector must be inserted in the corresponding TE jack of the interface For NT operations the ISDN cable is inserted into the NT jack The current operating status of ports BRI1 and BRI2 is displayed using the TE NT LEDs BRI 1 BRI 2 100i JII jaov for MTY B Interface jacks BRI ILs Note Some device types have only one single jack per BRI interface instead of separate NT or TE jacks e g ECOTEL I spN2 2 You will need to use this jack along with a crossed cable gray in NT mode or along with an uncrossed cable black in TE mode ECOTEL VoIP ISDN2 1 IS
188. rt into the corresponding fields for the proxy Edition 3 2 EN 20060530 Page 169 VIERLING 3rd line Registrar data Use fix IP address Registrar IP address Registrar name Port Copy Proxy Enable STUN Registration Activate Username Renew registration every seconds The registrar is responsible for user registration i e for the information about which user can currently be reached where In most cases enter the same data here as for the proxy However if your provider specifies other data enter it here Determines whether the registrar is to be addressed with an IP address Otherwise a name is used The IP address of the registrar If the option Use fix IP address is activated The name of the registrar e g registrar myprovider corp If the option Use fix IP address is deactivated The standard port is 5060 You should enter something different here only if your provider specifically says to do so Copies the proxy data P address or proxy name port into the corresponding fields for the registrar Determines whether a STUN server is to be used For this to work properly a STUN server must be set up and activated 6 6 3 Basic Configuration IP Connection Select this option if ECOTEL needs to register with the SIP outbound The user name with which ECOTEL registers with the SIP outbound ECOTEL needs to have an account with the relevant SIP proxy or
189. rt the SIM cards Please read the following information 9 5 SIM cardholder installation For additional information see 6 8 SIM Management module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 31 VIERLING 2 2 12 Configuration steps in Firmware Tools Ls Note This section applies only to ECOTEL spn2 1 The corresponding configuration steps for other E COTEL ty pes are to be done in the SIM Management module Switch to the Firmware Tools module Tools gt Start gt Firmware Tools Remove all of the SIM cards if they are inserted Warning When it is powered on and when a SIM card is inserted ECOTEL willl attempt to log in to the network using the SIM card Since ECOTEL does not yet have the valid SIM PIN this will fail After two failed attempts ECOTEL will block any further attempts In order to unblock the device insert the SIM card into a mobile phone and type in the correct PIN This will reset the counter for failed attempts Enter the SIM PINs GSM parameters gt Module 1 gt Click on Enter PIN Enter the PIN for the SIM card to be used in the relevant module Repeat this procedure for each of the remaining modules Insert the SIM cards For additional information see gt 6 5 Firmware Tools module Page 32 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 13 Checking for proper operation Once you have finished the st
190. rts 111 112 121 122 G1 G2 V V1 V2 port groups I G 11 12 or port lists The routing is stored in the RIBL TXT file You can edit this routing table in the Routing Table module See the separate section for information about the routing options along with some sample settings 5 Introduction to the routing table The examples given in the following sections relate to connections between the ISDN fixed network and the mobile radio network However they can also the applied to connections between the VolP network and the mobile radio network Page 240 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 2 Outgoing calls 7 2 1 Calls to an arbitrary mobile network subscriber Operational sequences are different depending upon the type of connection that has been selected for ECOTEL The caller will be supported with appropriate voice messages and or tone signals in each instance When ECOTEL is used as a terminal device on an internal extension in a multi device configuration the following procedure applies gt gt gt Select the ECOTEL extension ECOTEL should respond with the following announcement Mobile phone connection here Dial the phone number of the desired mobile phone subscriber It is not necessary to wait until the voice announcement is completed Ls Note ECO7EL s factory default setting is set for a dialing gt length of 11 digi
191. s When subscribers dial in via the VoIP network the dialed number of any arbitrary length is dialed via any radio module This entry is only used with ECOTEL vor When subscribers dial in via any radio module the dialed number of any arbitrary length for an extension is dialed When subscribers dial in from an extension the dialed number of any arbitrary length is dialed via any radio module When subscribers dial in via the fixed network the dialed number of any arbitrary length for an extension is dialed When subscribers dial in via radio module 1 an immediate disconnect occurs following input of the access code for the ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 135 VIERLING module 8 digit number consisting of the first 2 and the last 6 digits of the IMEI followed by the callback number Then a remote configuration call is made via radio module 1 under the callback number When subscribers dial in via radio module 2 an immediate disconnect occurs following input of the access code for the module 8 digit number consisting of the first 2 and the last 6 digits of the IMEI followed by the callback number Then a remote configuration call is made via radio module 2 under the callback number Page 136 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 12 User scenario A typical user scenario is described below which should be self explanatory International emergency n
192. set must exist in the database Devices are the gateways which are used for the actual telephone traffic As a general rule a modem is a gateway which is used to set up a connection to the device to be configured via GSM and transmit its configuration data Groups Devices but not modems are grouped together to form a node in the tree Using a group name you can group together e g all of the devices at a particular location for a particular operator or ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 141 VIERLING having the same properties SIM cards from the same provider etc Groups can also be arranged hierarchically within other groups See also the following sections for information about the operating elements in the main window and the individual dialog windows Page 142 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 2 1 Service Gear Main window Call Launch using Start gt Programs gt ECOTEL Service Gear The Service Gear main window will appear also if you are inside another module and you close it The left half of the start window shows all of the relevant devices and modems in a tree structure You can group together several devices e g devices at a common location or for a common user Groups can also be arranged hierarchically within other groups At least one group level must exist You can add new devices and modify or delete the data for existing devices
193. signments here 42 The ECOTEL Service Gear software The following section contains more information on processing these files gt 4 4 Editing the configuration files The configuration files and other files for one or more devices are managed on your computer in a directory structure which is known as the database There you can save variants and backup copies of your configurations and open and modify existing configurations as templates The configuration files found on the device can be read out using an upload and then edited and resaved Page 76 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 2 The ECOTEL Service Gear software The ECOTEL Service Gear configuration software consists of a number of different modules program components which group together related parameters and functions Central module Program components Created file Service Gear Gateway Configuration Device management General settings ppan Routing Table ices A Dai Routing table Device 2 Firmware Tools Device 3 Remote operation Basic Configuration _ Dev0001 ECOTEL BSB Basic interface settings Monitor Connection monitoring SIM Management _ Dev0001 ECOTEL SMC SIM cards management User Registration __Dev0001 USER TXT VoIP user administration Dev0001 ECOTEL UPB Dev0001 RTBL TXT Service Gear This is the main module which appears first when the program is launched Here the d
194. sing ECOTEL ISDN2 ee ne eee eee ee eens 9 1 3 Display elements on the housing ECOTEL ISDN2 carseat atet ade a taatiee E 9 2 Interfaces on the housing cc eeeeeeeeeeeeeeeeeeeeeeeeee 9 3 Interfaces BRIT BRI2 ccc eeee nese esse esse eens 9 3 1 BRIT CONNECTION ce ceeceeeeeeeeeeeeeeeeeeees 9 3 2 BRI2 CONNECTION cccc cece ceceeceeeseeeeeeeeeseeeeees 9 4 Antennas ecchcsasecascecnctguarucssvawnedcdinracocansenataienpeudoracenastenss 9 5 SIM cardholder installation cc cceeeeeeeeeeeeeeeeeeeeeeees 9 5 1 SIM8 cardholder ce ceceeeeeceeeeeeeeeeeeneeeneeens 9 5 2 SIM16 cardholder c cccceeeceeeceeeeeeeeeeeeeeeeees 9 5 3 SIM32 cardholder c ccccceeceseeeeeeeeeeeneeeneeees 9 5 4 SIM emulation board ceeceseeeeceeeeeeeeees 9 6 Peculiarities of ECOTEL ISDN2 2 and other models with a dual CSI I a ssccsnscacncenventecnndantrasunentntnseens ineuentoces 10 Technical Details c cccceceececeececeseececeececeseecueeeceeess 10 1 Wave files for speech announcemens 0 00000 10 2 Package contents seeseeeeenerreeeeereerrrtnrrrrrrrererenee n 10 2 1 Package contents ECOTEL VolP 0 10 2 2 Package contents ECOTEL ISDN2 1 10 2 3 Package contents ECOTEL ISDN2 2 10 3 Spare parts ACCESSOLSICS ccccecsseeeeeeeeeeeeeeeeeeaeaneeees 10 3 1 Spare parts Accessories ECOTEL VolIP 10 3 2 Spare p
195. supports DTMF First the caller dials ECOTEL s mobile network number After the call has been successfully set up ECOTEL makes the voice announcement Mobile radio connection here Please input the extension number The caller inputs the extension number and completes the sequence with number sign It is not necessary to wait until the voice announcement is completed 0171XXXXXXX XXX Radio network number Extension number Ls Note If you have defined the number of digits for the local extension in the routing table it is not necessary to input the in order to mark the end of the extension telephone number 5 4 4 Calls to an arbitrary extension Example 2 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 245 VIERLING 7 3 2 Routing calls to a fixed extension An option is available to route all calls to a predetermined extension of your PBX All necessary information must be entered into the routing table The caller only has to dial the ECOTEL s mobile network number The caller incurs costs only when the fixed extension responds ECOTEL also offers the option of reaching several extensions that have been predetermined This is dependent upon the caller s telephone number Example All incoming calls from the mobile network starting with 01 are to be routed to extension 100 the telephone exchange Entry in the routing table Incoming calls to extension 100 001 n 11 100 P
196. tallation guideline should provide the necessary orientation ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 15 VIERLING 2 2 Installation guideline The following is a step by step description of the entire installation process AN Important If you have an ECOTEL spn2 2 or ff l ECOTEL ispn2 14x please read this section first e _ 9 6 Peculiarities of ECOTEL ISDN2 2 and other models with a dual design 2 2 1 Determining the connection type Select the ISDN connection type if you wish to use ISDN interfaces Please read 3 2 ISDN interface Selecting the ISDN connection type Keep the configuration information and routing entries found there handy for the later steps in this process Select the VoIP connection type if you wish to use the VoIP interface Please read 3 3 VoIP interface Sample applications Keep the configuration information and routing entries found there handy for the later steps in this process Consult with the administrator for your PBX to choose the best operating mode for your particular application Then the connections from ECOTEL to the PBX can be prepared accordingly The configuration process for the software is also dependent on the operating mode which is selected Page 16 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 2 Preparing for installation Make sure that you received the full content o
197. ted with four SIM cards for each GSM channel Install the SIM cards as follows Fit the cover of the SIM16 cardholder printed inside and outside with the SIM cards contact surface facing up Place the printed circuit board on the SIM cards and screw it to the cover Fit the lower part of the SIM16 cardholder printed inside only with the SIM cards contact surface facing up Screw the pre mounted unit consisting of the lower part and the printed circuit board to the lower part The SIM cardholder is labeled as follows GSM channel 1 1A 1B 1C 1D GSM channel 2 2A 2B 2C 2D GSM channel 3 3A 3B 3C 3D GSM channel 4 4A 4B 4C 4D Page 284 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 285 VIERLING 9 5 3 SIM32 cardholder The SIM32 cardholder offers eight SIM slots for each GSM channel The SIM cards are fitted in standard SIM cardholders which are labeled as follows GSM channel 1 1A 1B 1C 1D 1E 1F 1G 1H GSM channel 2 2A 2B 2C 2D 2E 2F 2G 2H GSM channel 3 3A 3B 3C 3D 3E 3F 3G 3H GSM channel 4 4A 4B 4C 4D 4E 4F 4G 4H Page 286 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 5 4 SIM emulation board To operate the SIM emulation board please make the following settings in the SIM Management module under S M Cardholder Normal operation Usage of
198. tically as soon as the call fails For more information see 3 4 7 Callback request via SMS 3 4 8 SMS functions Page 166 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 9 Gateway Configuration VolP Interface Call n the Gateway Configuration main window select the VolP gt VoIP Interface tree node Is Note This interface is only available with ECOTEL voIP Options Activate interface Generate call records Behavior on events from far end side Towards near end side answer ALERT with Activates or deactivates blocks the VoIP interface Deactivation applies to all VoIP channel simultaneously If this is selected for each call via the VoIP interface a data set is stored in the CDR file Determines for calls from the VoIP interface to the GSM interface which message ECOTEL will send in response to an ALERT message from the GSM end to the VoIP end This is a way of controlling when the connection is connected through on the VoIP end ALERT will result in the VoIP end not being connected through until after the CONNECT on the GSM end In some cases this will cause a few fractions of a second of the call to be lost With CONNECT the call is connected through on the VoIP end prior to the CONNECT on the GSM end VoIP charges can accrue from this point The ringing tone from the GSM end is passed through The complete call is transmitted from the GSM end from the beginning
199. tion type Depending on the particular usage ECOTEL can be connected to the ISDN PBX or the fixed network connection in various ways The following sections describe some typical variants The tables contain the following information Jack indicates into which of the two jacks of an interface you should plug the ISDN cable Activate Interface describes the setting of the control box with the same name in the Gateway Configuration module page ISDN gt ISDN Interface 1 2 The remaining settings can be made in the Basic Configuration module The entries in the routing table as shown here are made in the Routing Table module Ls Note Some device types have only one single jack per BRI interface instead of separate NT or TE jacks e g ECOTEL spn2 2 You will need to use this jack along with a crossed cable gray in NT mode or along with an uncrossed cable black in TE mode Ls Note The choice of whether to use the port BRI1 or BRI2 depends on whether a terminating impedance is required BRI1 does not have a terminating impedance although one can be provided externally while BRI2 is configured with a fixed terminating impedance of 100 Ohm Page 38 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 2 1 Connection to the internal SO port PTMP Antennas ECOTEL 7 Fixed network ECOTEL can be operated as a terminal device on a PBX To do this it is necessary to configur
200. tivated and L1 is active BRI 1 Green Port is in NT mode is activated and L1 is active BRI 2 Off ISDN port 2 is deactivated BRI 2 Flashing yellow Port is in TE mode is activated and L1 is not active BRI 2 Flashing green Port is in NT mode is activated and L1 ECOTEL VoIP ISDN2 1 ISDN2 2 is not active Edition 3 2 EN 20060530 Page 269 VIERLING BRI 2 BRI 2 GSM x GSM x GSM x Page 270 Yellow Green Off Flashing Lit Port is in TE mode is activated and L1 is active Port is in NT mode is activated and L1 is active GSM module is registered or deactivated GSM module is not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase is running GSM module is busy Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 2 Interfaces on the housing The ECOTEL housing allows the device to be used as a desk top model or it may be mounted on a wall ECOTEL s interfaces are implemented on the sides of the housing ECOTEL voip BRI1 BRI2 1000 Interface jacks on ECOTEL VoIP ECOTEL spno 1 oat UU V 24 Configuration LAN A ell i Y l S TE 40V for NT Interface jacks on ECO
201. tries Specifies the type of routing entry Comment only line begins with Normal call Routing to a destination number call type n Call block i e calls which fulfill the condition are blocked call type b Callback call type c p i or d depending on the further settings If the field with dialed number is filled in a dialing callback will result c or p otherwise a non dialing callback i or d If the automatic release option is checked a callback with release will occur c or i otherwise without release p or d Callback like with Create a callback but where ECOTEL itself is the called subscriber this is for management connections call type cm or im Opens the Set time conditions dialog in which you can configure conditions such as day of week date and time of day see below Time conditions in the routing syntax If you use the Set time conditions dialog the result will appear here List of possible originating ports Moves the marked list element between fields Alternatively you can double click on the desired element Page 186 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING selected port The originating port to which the routing entry applies condition type o lt Port gt from The number of the originating subscriber as a subscriber condition condition type o lt Dialing string gt You can use the wildcards and for multiple digits or for exactly 1 digit res
202. ts for national traffic and 14 digits for special services Exceptions to the pre defined lengths of phone numbers must be entered in the routing table Dialing should be completed by inputting a number sign for telephone numbers with less digits ECOTEL confirms reception of the number to be dialed with the voice announcement The call is being set up Please wait Wait until the connection has been established and then complete the call ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 241 VIERLING For all other applications these steps are not required Instead the following numbers should be dialed directly Connection as a terminal device with point to point connection Terminal Equipment TE point to point connection Only the number of the mobile network subscriber should be dialed It is assumed that the PBX routes all calls made to destinations in the mobile network to ECOTEL s extension Connection on the exchange side to a PBX Network Termination NT point to point connection The sequence should be dialed consisting of ECOTEL s exchange code telephone number of the desired mobile phone connection Direct SO bus connection Network Termination NT point to multipoint connection power supply unit may be necessary Only the telephone number of the desired mobile network connection should be dialed ot Warning A dialing pause of 10 seconds between digits
203. u should always treat it like two separate devices In particular you should Create two separate devices in the Service Gear module Connect each semi device separately to the desired networks ISDN PBX LAN etc Configure each semi device separately via the respective interface jack During any uploads and downloads make sure that you are connected to the correct semi device Page 288 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Wiring the BRI interfaces ECOTEL ispn2 2 has only one type of jack for the BRI1 and BRI2 interfaces A distinction between TE jack and NT jack is realized alternatively using different connecting cables Use the following connecting cables Foruse as a TE jack Uncrossed cable black For use as an NT jack Crossed cable gray ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 289 VIERLING 10 Technical Details Page 290 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 1 Wave files for speech announcements This table lists the file names and contents of all available WAVE files for voice announcements in ECOTEL The prefix XXX in the file name stands for the country code Files in different languages with the same content have the same number but different prefixes Files with the SYS prefix are common to all languages If ECOTEL needs a certain wave file it will first look for the
204. uded with the device This means you can also connect antennas with FME connectors to ECOTEL Antenna installation During installation care must be taken that the antenna base is grounded usually the mounting bracket Grounding improves antenna reception At the same time the antenna is indirectly protected from the effects of lightening Lightening which strikes in the vicinity could otherwise induce very high voltages in the antenna that would destroy ECOTEL If the antenna is installed directly on a roof then a surge protector should also be installed Information in this regard can be found in the antenna assembly instructions You can determine the current field strength at the installation site using the configuration software provided for ECOTEL Firmware Tools module Antenna connections In the variant with two GSM modules connect the antennas to connectors Ant 1 and Ant 2 Variants with more than two GSM modules have built in antenna splitters which connect a maximum of four GSM modules to the Ant 1 or Ant 2 connector Ant 1 supplies GSM modules 1 to 4 and Ant 2GSM modules 5 to 8 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 279 VIERLING 9 5 SIM cardholder installation To operate the ECOTEL you will need SIM cards from one or more GSM providers in order to be able to route calls and SMS messages to GSM networks Installation types ECOTEL ispn2 1 has simple card slots in the hous
205. umber authorized for everyone via the GSM network d112 n G d Numbers starting with 0190 blocked for everyone d0190 b Numbers dialed from any extension Starting with 0160 always via GSM network 1 012d0160 n G1 d Numbers dialed from any extension starting with 0161 always via GSM network 2 012d0161 n G2 d Numbers dialed from extension 10 starting with 00 always via the fixed network ol2 10d00 n I1 d Numbers dialed from any extension starting with 00 blocked for everyone Allowed only for extension 10 since the previous condition was fulfilled ol2d00 b Numbers dialed from any extension starting with 0 always via the fixed network ol2d0 n l1 d Numbers dialed from the fixed network with 2 or more digits to the corresponding extension ol1d n l2 d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 137 VIERLING For the caller with the phone number 01601234567 an automatic callback is set up via GSM network 1 001601234567 i G1 d Page 138 Edition 3 2 EN 20060530 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 Reference Operating elements of the configuration software ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 139 VIERLING 6 1 Overview The operating elements This section contains a description of all the operating elements including the menu items input fields and buttons The help texts are arranged according to their locati
206. wctssrcasneier eerie tisvisnceednaneaen 241 7 2 1 Calls to an arbitrary mobile network subscriber 241 7 2 2 Calls using speed dialing eeeees 243 7 2 3 Setting up fixed connections eee 244 Incoming CAS cece Seseceesetecccer ceo te ain ateemetameeees 245 7 3 1 Dialing an extension by the caller 00 245 7 3 2 Routing calls to a fixed extensiOn cccee 246 7 3 3 Redialing or new dialing ccceeeeeeeeeeeeeees 247 7 3 4 Call forwarding vinciuneiimnnidisiinnietiwnann 248 Call hold switching between subscribers ceee 249 Additional topics and background information 252 Overview Gaining a better understanding of ECOTEL 253 Interpretation of the interface version ccccccseeeeeeeees 254 BC OTE GIOSSATY iseenese seia iaat 255 General information about VolP ssssssnsnnnenrnrnrnrnrn rennene 258 8 4 1 Explanation of VoIP terMmS ceeeeeeeeeeeeee 259 84 2 GOOG svcincesdcrnettenueiandiioendiinconiadisemetsatovtneniecenen 262 8 4 3 VOIP and Security sinccicdssnsicxaxssurssassocumvelerkersdhonss 263 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 3 2 EN 20060530 Page 7 VIERLING Special hardware related iSSUCS sssssenssesseeeees 9 1 Display elements on the NOUSING eeseeeeeeeeeeeees 9 1 1 Display elements on the housing ECOTEL VO seats ea ceesetec gee E E ain 9 1 2 Display elements on the hou

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