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1. GVO005 EPS Figure 3 Features of the Main Unit Q LCD display with touch screen To change the brightness tap Tools Display See also Touchscreen on page 31 Press this key to go to the Home screen See The HOME Screen on page 32 3 AutoTest key The analyzer is silent on the network until you run AutoTest AutoTest initiates link infrastructure test and user test activity This key performs the same function as the AutoTest button that appears on the display 23 OneTouch AT Users Manual 4 Power Key The Power Key illuminates when you switch the power on Press it again to switch the power off See also AC Adapter and Battery on page 19 GVO006 EPS Figure 4 Left Side View 5 Management Port Connect to the analyzer via this 10 Mbps 100 Mbps RJ 45 Ethernet Port for 24 Remote control of the analyzer Copying files to or from the analyzer Browsing the web from the analyzer SSH or telnet to switches etc from the analyzer Chapter 1 Get Acquainted Connectors Keys and LEDs Power Connector Connect the supplied ac adapter to a power source and to the OneTouch analyzer See AC Adapter and Battery on page 19 AC Power Indicator This LED is red while the battery is charging green when fully charged GVO007 EPS Figure 5 Right Side View Headphone Jack You can connect headphones to avoi
2. GVO003 EPS Figure 122 Remove and Install the Battery 321 OneTouch AT Users Manual 322 Chapter 12 Specifications Environmental and Regulatory Specifications Chapter 12 Specifications Environmental and Regulatory Specifications Operating temperature 32 F to 122 F 0 C to 50 C Storage temperature 40 F to 160 F 40 C to 71 C Operating relative humidity RH without condensation 5 to 45 at 32 F to 122 F 0 C to 50 C 5 to 75 at 32 F to 104 F 0 C to 40 C 5 to 95 at 32 F to 86 F 0 C to 30 C Shock and vibration Meets the requirements of MIL PRF 28800F for Class 3 Equipment Safety CAN CSA C22 2 No 61010 1 04 IEC 61010 1 2001 Operating altitude 13 123 ft 4 000 m 10 500 ft 3 200 m with ac adapter Storage altitude 39 370 ft 12 000 m Pollution degree 2 EMC EN 61326 1 2006 1 The battery will not charge if its temperature is outside the range of 32 F to 104 F 0 C to 40 C 2 Do not keep the battery at temperatures below 4 F 20 C or above 122 F 50 C for periods longer than one week If you do the battery capacity can decrease 323 OneTouch AT Users Manual Cables Cable types Cable length mea surement 100 Q Unshielded Twisted Pair UTP LAN cables 100 Q Shielded or Screened Twisted Pair SeTP LAN cables TIA Category 3 4 5 5e and 6 ISO Class C D
3. scceseseeeeeeees 204 Displaying Wi Fi Network Details Wi Fi Network Details c ccccsseecseceeeseeeeeeeeeeeeaeeeseaeeeeseeeeesneeees AP Analysis TaD earren re apane ranae aa Ea aae AP Details aieeaa oada redana ana AAEE ie ta Ekaia Client Arnalysis Tab cccccccccsssceeseneeeeeeeeeeeneeeecaceesseeeesseneeesseeeeees Figures 78 Associated Client Details isisisi aoaia 222 79 Probing Client Detail 80 Channel Analysis Tab 81 Channel Overview csccecceesceeseceseeeeeeceeeeeseeeeeseaeeeaeeesaeeeeeeseeeaes 82 Wi Fi Channel Details eecceeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaeeeaeeeeaeeeaeeeae 83 Wi Fi AP Tools Screen ceeceeeseeseeeeeeeaeeeeeeeeeeeeseeteeeeeaeeseeeeaeeeaeetes 84 AP Authorization Status 85 Multiple Choices for Connect tool cccccecceseeeeeeceeeeeeeeeeeeeeeees 240 86 Network and AP Connect Results cceeceeseeeeeeeeeeeeeeeeeeeeeneeeeaees 241 87 Network and AP Connection Logs 242 88 Directional Antenna Holder 244 89 Locate Screen eeseessseeesereeseeeeees 246 90 Tools S EE e ise aie ata Ea Eaa ea aa Tai 247 91 The VolP Analysis Configuration Screen SETUP Tab 253 92 The VolP Analysis Results Screen MONITOR Tab 93 The VolP Analysis Results Screen LOG Tab 94 The VolP Analysis Configuration Screen 95 The VolP Analysis Save VolP Capture ccccscccseceeesseeeesseeeeeees 96 FiberInspector Image of an
4. TCP ERP system v y Corp file server w Wi Fi Performance File server local ra Corp wiki m ___ _ Corporate Services _ g gt A SKA pr TCP VoIP call mgr 3 Email notification 4 7 PING WLAN controller that are in the public cloud the internet 58 page 34 58 2 gt A Public Cloud Tier This tier is generally used for tests of servers Private Cloud Tier This tier is generally used for tests of servers that are in the private cloud the corporate intranet Local Network Tier This tier is generally used for tests of servers that are in the local network the premise Public Internet Cloud Touch the cloud to rename it See page Private Intranet Cloud Touch the cloud to rename it See Chapter 1 Get Acquainted The HOME Screen Network Services Tier i d wag Co th ai T Q Default Gateway This shows the default gateway for the wired and or Wi Fi connection Tap the icon for details of this router If a problem is detected a red X appears on the icon See page 95 DHCP Server Tap the icon to show details of the DHCP test If the service is unavailable a red X appears on the icon See page 99 DNS Server Tap the icon to show details of the DNS test If the service is unavailable a red X appears on the icon See page 102 Discovered Networks and Devices The total number of discovered devi
5. a eogell F eA w Ee Wired host Switch Router Server Printer Fluke Networks tool VoIP call manager or VoIP TFTP server VoIP phone Virtual switch Virtual machine Hypervisor Wireless LAN controller Wireless access point Wi Fi client The information displayed on device buttons changes based on the sort key 176 Chapter 6 Wired Analysis For example when devices are sorted based on IP address the IP address is displayed in bold characters the best name is shown below the IP address and the MAC address is shown on the right 10 250 0 2 When devices are sorted based on Top Broadcast the per centage of broadcasts sent by the device is shown in bold text the best name is shown below that and the manufacturer MAC is shown on the right side of each device button m 157133 Broadcasts 38 9 fr s The sort key is displayed on the device buttons in a bold font If a problem is detected a warning icon A is shown on the right Tap the button to show detailed information 3 The status bar is displayed on all WIRED ANALYSIS screens It shows the number of hosts access devices and servers found It also shows the total number of devices discovered 4 The currently selected sort key is displayed above the SORT button EZ The SORT button lets you sort the list of hosts access devices servers or all devices See Wired Device Sorts on page 179 6 The Sort Order button d
6. 802 11gn HT20 802 11gn HT40 802 11an HT20 802 11an HT40 79 dBm 2 dBm MCS7 76 dBm 2 dBm MCS7 78 dBm 2 dBm MCS7 74 dBm 2 dBm MCS7 Power consumption typical Transmit 80 mA Receive 350 mA 326 Chapter 12 Specifications Wi Fi Adapter 1 The maximum power setting will vary by channel and according to individual country regulations Power AC adapter Input 100 240 Vac 50 60 Hz 1 0A Output 15 Vdc 2 0A Battery type Lithium ion battery pack 7 2 V Battery life Approximately 3 4 hours Life varies depending on type of usage Charge time 4 hours to charge from 10 capacity to 90 capacity with the analyzer powered off Certifications and Compliance C Conformite Europeene Conforms to the requirements of the European Union and the European Free Trade Association EFTA e Listed by the Canadian Standards Association US Conforms to relevant Australian standards N10140 E Conforms to relevant South Korean EMC Standards Memory Internal The OneTouch analyzer has 2 GB of internal memory that memory is shared between system and user files The built in file managers can be used to import and export files 327 OneTouch AT Users Manual SD card The packet capture feature functions optimally when the supplied SD card is used Use of other types of SD cards may result in reduced per
7. Current shows the amount of time it took to complete the last TCP connection SYN Sent shows the number of SYNs sent by the OneTouch analyzer ACK Received shows the number SYN ACKs received by the OneTouch Chapter 2 Get Started View the Test Results ACK Lost shows the number of SYNs for which a SYN ACK was not received within the selected time limit Minimum is the minimum amount of time it took to establish a TCP connection Maximum is the maximum amount of time it took to establish a TCP connection Average is the arithmetic mean time it took to establish a TCP connection A ping test runs simultaneously with the TCP test If the TCP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target servers IP and MAC addresses are displayed If you specified a target server s URL the IP addresses are supplied by DNS servers At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TOOLS button eas run path analysis to the target server launch a browser against the target server or Telnet SSH to the server Tap th
8. The Name button allows you to customize the test name See also Name on page 106 D Rate This is the rate of traffic from the Wi Fi connection to the wired connection Valid rates are from 100 Kbps to 100 Mbps IS Rate This is the rate of traffic from the wired connection to the Wi Fi connection Valid rates are from 100 Kbps to 100 Mbps Loss Limit is the percentage of frames that can be lost If this value is exceeded the test will fail Duration is the length of time the test will run You can run a quick one second test or up to a full minute of throughput testing Frame Size is the size of the frames that the OneTouch analyzer will use for the test The header is included in the frame size 145 OneTouch AT Users Manual 146 The DSCP Differentiated Services Code Point control allows for verification of higher quality of service QoS for applications such as VoWiFi Using the DSCP control you can specify a priority for the generated traffic by changing its classification This is a six bit field The default value of zero specifies best effort Port specifies the UDP port for the data connection that will be used for the test Note that the next higher port number will be used for data flowing in the opposite direction and only applies to the Peer and This OneTouch test type To run as the Reflector Test Type At the source OneTouch analyzer in the Wi Fi Performance test s setup tab ensure all op
9. ton appears in the tools menu as shown below sasic w OneTouch AT 6a Add Test Port Scan Path Analysis MultiPort Stats Browse Telnet SSH Figure 68 MultiPort Statistics Button on Wired Analysis Tools Menu 4 Tap the MultiPort Stats button to display the device s port statistics MultiPort Statistics via the HOME Screen 1 On the HOME screen tap the nearest switch icon or the gateway icon Es If MultiPort Statistics are available the MULTIPORT STATS button Mumeomsms will be shown in the lower right corner of the SWITCH or GATEWAY screen 2 Tap the MULTIPORT STATS button Fumes to display the device s port statistics 190 Chapter 6 Wired Analysis MultiPort Statistics via Path Analysis Path analysis is described beginning on page 183 1 From the path analysis results screen tap a device s button to expand it and view its details 2 Tap the TOOLS button R which is at the bottom of the screen If MultiPort Statistics are available for the device the MultiPort Stats button is displayed E BASIC ca OneTouch AT Add Test MultiPort Stats Browse Telnet SSH Figure 69 MultiPort Statistics Button on Path Analysis Tools Menu 3 Tap the MultiPort Stats button to display the device s port Statistics 191 OneTouch AT Users Manual 192 MultiPort Statistics Summary Screen e When you tap the MultiPort Stats button the OneTouch AT analyzer gather
10. 136 Chapter 4 User Tests Wired Performance Test Rate bps is the measured bit rate Frames Sent is the actual number of frames sent by the source Frames Recvd is the actual number of frames received at the source Frames Lost is the number of frames sent less the number of frames received Latency Measurement Latency is measured from the time that the first bit of the first frame is sent to the time that the last bit of the last frame is received Peer Latency Measurement When using a peer endpoint the delay that is introduced by the endpoint s turnaround time is subtracted from the measurement The round trip time is measured then divided by two to provide upstream and downstream values Reflector Latency Measurement When using a reflector endpoint the delay that is introduced by the endpoint s turnaround time cannot be measured Therefore it cannot be subtracted and is included in the measurement Jitter Measurement Jitter is a measure of the variation of frame to frame latency Peer Jitter Measurement When using a peer endpoint it is the average variation of twenty successive latency measurements Reflector Jitter Measurement When using a reflector endpoint jitter is the arithmetic range the difference between the largest value and the smallest value of variation in twenty successive latency measurements Total Time is the total amount of time it took to complete the test At the bottom
11. Select the IP Address configuration icon Er Select DHCP the VLAN ID optional or manually enter an IP address the LinkRunner will use Note the IP address You will enter this address when setting up the source OneTouch AT analyzer 10 Select the Reflector configuration icon Gal 11 Highlight the packet type icon Eid 12 Select the MAC FLUKE packet type 143 OneTouch AT Users Manual 144 13 Highlight the swap icon 14 Select MAC IP 15 Select the exit configuration icon E 16 Select the Reflector icon to run the Reflector kegl Configure the Source OneTouch AT Analyzer 1 Connect ac power to the OneTouch AT analyzer This ensures that the unit will not run out of battery power and will not automatically power down if a Timeout Period is set 2 Create a Wi Fi Performance user test and view its setup tab To run as This OneTouch test type At the source OneTouch analyzer in the Wi Fi Performance test s setup tab ensure all options are set as described below Type Select This OneTouch from the list See Configuration on page 127 The Name button allows you to assign a custom name to the test See also Name on page 106 DS Rate This is the requested rate of upstream traffic from the source analyzer to the peer Valid rates are from 100 Kbps to 100 Mbps If the actual rate is less than 99 of the requested rate the test will fail IE Rate This is the requested rate of downstr
12. Unknown OP codes This counter increments each time a MAC control frame is received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length and contains an opcode other than PAUSE but the frame has a valid CRC 261 OneTouch AT Users Manual Alignment Errors This counter increments for each frame received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length contains an invalid FCS and is not an integral number of bytes Alignment errors may manifest as an inability to connect to the network or as intermittent connectivity Frame Length Errors This counter increments for each frame received in which the 802 3 length field did not match the number of data bytes actually received 46 1500 bytes The counter does not increment if the length field is not a valid 802 3 length such as an Ethertype value Code Errors This counter increments each time a valid carrier is present and at least one invalid data symbol is detected Carrier Sense Errors This counter shows the number of times that the carrier sense condition was lost or was not asserted when attempting to transmit frames The count increments at most once per transmission attempt even if the carrier sense condition fluctuates during a transmission attempt Browser 262 The OneTouch analyzer s web browser and SSH allow you to perform tasks such as verifying and changing switch provisioning accessing te
13. Wi Fi Network Connect Test on page 89 When Scan Only is On the analyzer does not attempt to connect to a Wi Fi network when AutoTest runs 1 Tap the TOOLS icon fg on the HOME screen 201 OneTouch AT Users Manual 2 Tap the Wi Fi button 3 Ensure that Enable Wi Fi is On 4 Set Scan Only to On or Off Wi Fi Analysis Screens There are four tabs on the Wi Fi Analysis screen e Network e AP Access Point e Client e Channel Tap a tab to display the corresponding analysis screen OQ rancaane 202 Chapter 7 Wi Fi Analysis Network Analysis Network Analysis The NETWORK analysis tab provides e A sortable list of all discovered Wi Fi networks with summary information for each network See Figure 72 e A graphical representation of network coverage and important network details e Filter buttons that provide deeper analysis of each network s access points clients and channels 203 OneTouch AT Users Manual Each network s summary information is displayed on a button Basic OneTouch AT o SSIDs 29 APs 33 Clients 12 Ch 136 7 Sort SSID A Z Figure 72 Wi Fi Network Analysis Tab Sorted by SSID 204 Chapter 7 Wi Fi Analysis Network Analysis 4 This icon indicates the network s security level a A green lock indicates WPA Personal WPA Enterprise WPA2 Personal or WPA2 Enterprise security are in use Ba yellow lock indicates WEP or 802 1X using
14. Description Power over Ethernet PoE is a system for supplying electrical power along with data over Ethernet cabling When connected to PoE Power Sourcing Equipment PSE the OneTouch analyzer can emulate a Powered Device PD The OneTouch analyzer negotiates and reports the advertised class unloaded and loaded voltage loaded power and the pairs used to deliver power Configuration To configure the PoE test 1 2 3 4 5 Connect Port A of the OneTouch AT analyzer to the network Ensure that a PoE device is not connected to Port B On the HOME screen tap TOOLS EJ Tap the Wired button Tap the Power over Ethernet button Enable PoE This button is used to enable or disable PoE measurements Enable TruePower This button enables or disables the loaded voltage and power measurements Class The OneTouch analyzer will attempt to negotiate to the selected class e When you select class 4 an option is available for enabling LLDP Negotiation Most PSE requires LLDP negotiation for class 4 79 OneTouch AT Users Manual 80 How it Works The PoE test runs when you tap the AutoTest button on the touchscreen or the AutoTest key on the front panel The OneTouch analyzer requests the selected class 0 4 from the PSE Negotiation is performed for the selected class A PSE s power output can be measured up to the limit specified by the negotiated class using the OneTouch analyzer s TruePower feature
15. PAN QUAGE wiseccccccescesitessescnsdaxsveteecezesvecesiasateecctessaveess 276 Data TIME senssa 276 NUMDE ezesscs2e3 tt eaeahctivhctdesd pines dededv sar sieeevestai aed 276 Lengt cise aeinn a teenager eter er ercerrrcrrer eee 276 Timeout Period oo ceeeeeeeceeeeceeeeeeeeeteeaeeeeaeeeeneaees 276 Audible TONG sssrinin danae aniani 277 Power Line Frequency ssssssssrssesserreserernsssssrnuens 277 Display Brightness essseseeseessseesrrsrirssrnssnnens 277 Software Update 0 ccceccceecceeeeeeeeeeeeeeeceeeeeeeeeeeaes 277 OPUONS csinosan E 278 EXport LOOS scciciececccitsestecctacececeescssadeeesadinsartertecgevevass 278 Restore Factory Defaults Erase Data 08 279 Packet Capture General Information about Capture Filters 282 Filters Perform a Logical AND Operation 282 Packet Capture Speed and Dropped Frames 283 SD Can E PE E E TE 283 Wired Packet Capture Connection Options 284 Port A Only Single ended Packet Capture 284 Ports Aand Bo inienn ara a 284 Inline Packet Capture ssssssecsesreiisn 284 To Configure Wired Packet Capture ceee 285 Port A Filter and Port B Filter cecceeeseeeeeeeeeeeeeeees 286 MAC sine tec esis deed N Wie eee 286 VLAN is sccscassztasens tececctagecustctuaesincctauaisnatecesatesneteasi teas 287 a E vette cc teivesd detestens ET EAN 287 PPO a EEE ce secauten tag seesgewes tq steeteceseeqeetee 287 NOW irienn einen ee
16. To prevent damage to the touchscreen do not use abrasive materials To prevent damage to the case do not use solvents or abrasive materials Extend the Life of the Battery To extend the amount of time the battery will provide satisfactory operation before it needs to be replaced 319 OneTouch AT Users Manual Recharge the battery frequently Do not let the battery discharge completely Do not keep the battery in hot areas Before you put a battery into storage charge it to approximately 50 of full charge Store the Analyzer 320 Before you store a analyzer or an extra battery for a long period charge the battery to approximately 50 of full charge The discharge rate of the battery is 5 to 10 each month Check the battery every 4 months and charge it if necessary Keep a battery attached to the analyzer during storage If you remove the battery for more than approximately 24 hours the analyzer will not keep the correct time and date See Environmental and Regulatory Specifications on page 323 for storage temperatures Chapter 11 Maintenance Remove and Install the Battery Remove and Install the Battery 1 Turn off the analyzer 2 Disconnect the ac adapter 3 Replace the battery as shown in Figure 122 Use only Fluke Networks battery model number TFS BAT Note If you remove the battery and do not connect the ac adapter the clock keeps the current date and time for a minimum of 24 hours
17. endface 267 OneTouch AT Users Manual 268 e Outer blue ring 250 um cladding e Middle green rings 120 um and 130 um e Inner yellow rings 25 um and 62 5 um to change the size tap NEXT SCALE To adjust the brightness or contrast of the image tap then move the bars on the controls To hide the controls tap again Touchscreen Gestures Use the pinch gesture to zoom out Use the reverse pinch gesture to zoom in Drag the image in any direction to move it Use the double tap gesture to center the image on the screen and reset the zoom to 100 Chapter 8 Tools Testing Tools WebCam and Remote View A network technician can connect a WebCam to the OneTouch analyzer and share its live image with a colleague A technician can share his live view of network components in a wiring closet while conversing with a remote colleague 1 2 3 Connect the WebCam to the analyzer s USB A connector On the HOME screen tap TOOLS E3 In the Testing Tools section scroll down and tap FiberInspector WebCam The image from the camera appears on the OneTouch analyzer s screen Have the remote colleague establish a remote connection to the OneTouch analyzer via a web browser as described on page 312 The analyzer s browser control home screen appears in the colleague s browser Have the remote colleague select Remote Control The webcam image appears in the remote colleague s browser 269 OneTou
18. 03 24 pm Finished scan for AP Connected For 4m 2 03 24 pm Connecting to AP 00 24 7B 26 CE CO Chan 11 Current Min Max Average 2 03 24 pm Sent Open Authentication Request Signal dBm 46 46 42 43 2 03 24 pm Received Open Authentication Success Noise dBm 95 95 95 95 Sent Association Request mM lt 4 First 1 1 nl Figure 40 Wi Fi Network Connect Test Results RESULTS Tab Measurements are shown in rows as follows SSID The name of the network on which the Wi Fi connection was established during AutoTest AP This row shows the AP manufacturer BSSID and the time when the OneTouch analyzer connected to the network When you roam this will indicate the time when the OneTouch analyzer connected to the current access point 91 OneTouch AT Users Manual 92 Channel The channel number is shown along with an icon representing the Wi Fi media type a b g ac n n40 n40 Security This row shows the security parameters that are set in the profile See Establish a Wi Fi Connection on page 51 IP Address This row shows the Wi Fi IP address and indicates whether addressing is via DHCP or static Connected For This shows the elapsed connection time If roamed it shows the time since the last roam The following measurements include current minimum maximum and average arithmetic mean values If a value is not within normal limits a warning icon A is shown next to the AP on the HO
19. 11 utilization of all channels along with the number of APs discovered on each channel e A sortable list of active 802 11 channels with summary information for each channel See Figure 80 e Agraphical representation of channel utilization and important details of activity on the channel e Filter buttons for analysis of an individual channel s usage by specific networks access points and associated clients 227 OneTouch AT Users Manual The top button provides a channel overview Channel summary buttons appear below for each channel 1 http compass OneTouch AT Ca SSIDs 29 APs 35 Clients 32 Ch 52 Sort Channel 1 165 Figure 80 Channel Analysis Tab 4 Tap 4 the Channel Overview button for a graphical overview of channels access points 802 11 traffic and non 802 11 traffic The numbers on the blue bars of the Channel Overview button show the number of channels on each band or the number of 228 OOO Chapter 7 Wi Fi Analysis Channel Analysis active channels on each band See 3 the SHOW ACTIVE SHOW ALL button Channel number Channel s band This is the number of access points that are using the channel The channel utilization graph has two bars The upper bar shows 802 11 utilization of the channel The bar is normally green but it turns yellow if 802 11 utilization exceeds 40 The lower bar shows non 802 11 utilization of the channel The bar is no
20. 2 Get Started Add a User Test The ADD TEST screen is displayed OneTouch AT Ping ICMP Connect TCP Web HTTP File FTP Wired Performance Wi Fi Performance Multicast IGMP Video RTSP Email SMTP Figure 17 ADD TEST Screen 2 Tap Connect TCP The test s screen opens with the SETUP tab selected Note that the active tab s color matches the screen s background C5 sasic OneTouch AT The SETUP tab is selected OOOO O Server Name Connect TCP gt button Figure 18 Connect TCP Test Setup Screen 47 OneTouch AT Users Manual 48 3 Tap the TCP Server button A context sensitive keyboard is O On oO UW displayed OneTouch AT www com net org on ee en ee ee ee ee ee ee aR PePeernrrer es Figure 19 URL Keyboard At the top of the screen tap the URL button e The keyboard changes based on the type of information to be entered e g IPv4 address IPv6 address URL e Shortcut buttons e g www and com on the keyboard help you to enter information quickly and easily Tap the www button Type flukenetworks using the keyboard keys Tap the com button Tap the DONE button The Name button allows you to assign a custom name to a test The test s name appears under the test s icon on the HOME screen and in OneTouch Reports For your convenience the OneTouch analyzer automatically names the test based on the URL o
21. Access List you will need to view the analyzer s MAC address and add it to the access list The MAC is shown at the bottom of the ADDRESS screen To connect to the OneTouch analyzer for remote viewing or remote file access you will need to know the IP address of the management port Ethernet Port A MAC Address To view or change the Network Under Test port MAC address 1 On the HOME screen tap the TOOLS icon EJ 2 Tap the Wired button 3 Tap the Address button 4 Tap the User MAC On button 5 Tap the User MAC Address button and enter the desired address Management Port MAC Address The Management port MAC address can be viewed but it cannot be changed To view the Management Port MAC address 1 On the HOME screen tap TOOLS FA 2 Scroll down to Maintenance Tools section and tap the Management Port button Wi Fi Adapter MAC Address To view or change the Wi Fi Adapter MAC address Chapter 8 Tools Test Settings On the HOME screen tap TOOLS E3 Tap the Wi Fi button Set Enable Wi Fi to On Tap the Address button Tap the User MAC On button Tap the User MAC Address button and enter the desired address O A WN VLAN To make the OneTouch analyzer a member of a VLAN On the HOME screen tap TOOLS EJ Tap the Wired button Tap the VLAN button Set Tag to On Tap the ID button and enter the VLAN ID QU A WN Tap the Priority button and select a priority This sets the priority field in the hea
22. E and F Measurable cable lengths are from 3 feet 1 meter to 656 feet 200 meters Accuracy 6 feet 2 meters or 5 whichever is greater Length measurement is based on Nominal Velocity of Propagation NVP for CAT 5e cable Network Ports Network analysis ports Two RJ 45 10 100 1000BASE T Ethernet Two Small Form factor Pluggable SFP 100BASE FX 1000BASE X Ethernet Not for connection to telephone net works The OneTouch AT analyzer is NOT designed for connection to a telephone network The OneTouch AT analyzer is NOT designed for connection to an ISDN line Do not connect to a telephone network or ISDN line except through a regulatory agency compliant computer network modem device Supported Network Standards IEEE 10BASE T IEEE 100BASE T IEEE 1000BASE T IEEE 100BASE FX IEEE 1000BASE X RFCs and standard MIBs used 1213 1231 1239 1285 1493 1512 1513 1643 1757 1759 2021 2108 2115 2127 2233 2495 2515 2558 2618 2737 2790 2819 3592 3895 3896 4188 4502 324 SFP Adapters Chapter 12 Specifications SFP Adapters The OneTouch AT analyzer supports 100BASE FX and 1000BASE X SFP adapters Wi Fi Antennas Internal Wi Fi anten nas Three internal 2 4 GHz 1 1 dBi peak 5 GHz 3 2 dBi peak antennas External directional antenna Antenna frequency range 2 4 2 5 and 4 9 5 9 GHz Minimum gain 5 0 dBi peak in the 2 4 GHz b
23. ENdface cccssccescsseesseesseeeseeesnees 97 Fiberlnspector Image with Measurement Scales 98 Available Report Options cccsscccceseeceeeeeeseneeeeseeeeesneeeessneeesaees 99 Management Port SCre e n scecceceeeeeeeeeeeeeeeaeeeeeeseeaeeeeeeseeeeeees 100 Battery Status SCre n cesccessecessreseseeeeeseeeseseneesseeeseneneneseneneseees 101 Capture Filters Logical AND Operation cccccccessteeeeeeeees 102 Single Ended Packet Capture 103 Inline Packet Capture cccccesscecsenceeseaceeeeeeeeeseeeeseeessseeeseeneessaees 104 The Wired CAPTURE Screen cceecceeseeeeeeeeeeeeneeeeeeeeaeesseeeeaeeneeeees 105 Wi Fi Test Settings Screen n s 106 Wi Fi CAPTURE SETTINGS Screen 107 Wi Fi CAPTURE Screen ceee 108 CAPTURE SETTINGS SCreen eeecceseseeeeeseeeeeneeeesneeeeeneeseeneeeeeneeeees 109 Wired Capture Results cceecceeceeeeeeseeeeeeeeeaeeeeaeeeaeeeaeeseaeeeeeeeeees 110 Wi Fi Capture Results c cceee 111 The Four File Manager Screens 112 SAVE AS Screen eeeeeeeeeeeeeeeeeees 113 Maniage Profil s Screen ar a de csaveezedees sched decsereaseans 114 File Manager Export File Tre cc cccsscecceeeeeeseeeeeeeeeeesseeeesaees 115 Remote Access Browser Home Page 116 Browser Remote Access Login Credentials cccseeseseeees 117 Remote Access One Touch Home Screen eeceeeceeeeeeeeeeeeeeeees 118 Remote Access Browser
24. Figure 65 Wired Analysis Tools Menu Chapter 6 Wired Analysis 7 Tap the Path Analysis button The OneTouch AT analyzer runs layer 2 and layer 3 path analysis to the target device and displays the results Each device along the path is shown on a button The results screen is updated as each hop completes The OneTouch AT analyzer is the first device on the list Each device s best name is shown at the top of the button and its IP address is shown below Best name is described on page 179 Each queried device s response time is shown at the right side of the button Each device is queried up to three times to elicit a response If the queried device does not respond dashes are shown at the right side of the button If an error is encountered a yellow warning triangle is displayed at the right side of the button Tap the button to see the error type The test concludes when the final hop to the target is resolved or if the test fails The test will fail if link is lost during the test 185 OneTouch AT Users Manual m A S OneTouch AT E Path analysis target 10 250 0 250 c This Hop number Pikes oo M j D e OneTouch Best name analyzer oe 010 168 249 001 IP address 0101682004 ams Response 010 232 124 045 time Magnifying 010 232 142 019 glass rome ts indicates 5 192 065 029 002 m that SNMP Ssa s port statistics 067 132 098 149 z are available 7 067 014 024 when you aia iss
25. File Access Using an FTP Client on page 314 e See Remote File Access Using a Mapped Network Drive WebDAV on page 315 To export a profile to a different OneTouch analyzer using a USB flash drive 1 Connect a USB flash drive to the OneTouch analyzer You must do this before tapping the MANAGE button in step 3 so the USB flash drive will appear on the list 2 Tap the Profile name which is in the shortcut bar at the top of the screen Tap the MANAGE button 4 Select the profile to export 168 Chapter 5 Profiles Export and Import Profiles 5 Tap the EXPORT button E My Profile OneTouch AT internal sdcard usbstorage 6 Tap usbstorage 7 Tap OK 8 Remove the USB flash drive from the source OneTouch 9 Connect the USB flash drive to the destination OneTouch 10 On the destination OneTouch tap the Profile name which is in the shortcut bar at the top of the screen 11 Tap the MANAGE button 12 Tap the IMPORT button 13 Navigate to the profile on the USB flash drive Highlight the profile by tapping it 14 Tap the OK button The profile is saved to the OneTouch analyzer in the internal Profiles directory To load the imported profile 15 Tap the back button Ea 16 Select the imported profile 17 Tap the LOAD button 169 OneTouch AT Users Manual View a Profile File To view a saved Profile use one of the file management methods to open the Profiles directory then select
26. HOME PagQe ceccccccceeeeeeeeeeeeeeeeeeeteeeeee 119 OneTouch analyzer Remote File ACC SS cscccssceeeesseeeeeeees xi OneTouch AT Users Manual 120 Remote Access icon located in Shortcut Bar eeeeeeeeeeeeereeeee 316 121 Management Port Status dialog Remote Control Disconnect 316 122 Remove and Install the Battery cccccccssscceeeeeeeeneeeseeeeeeneeees 321 xii Chapter 1 Get Acquainted Overview of Features Chapter 1 Get Acquainted Overview of Features The OneTouch AT Network Assistant is a rugged easy to use handheld network analyzer The OneTouch analyzer can be used to Test network connectivity and performance Diagnose problems that impact network access and performance Troubleshoot problems when performing network move change add tasks The OneTouch analyzer answers questions such as Can I connect to the wired and Wi Fi networks Are basic services such as DHCP and DNS operational Can access the Internet from the network Are my email and FTP servers working Can I receive multicast video What is the performance of my wired Wi Fi network infrastructure The analyzer features User configurable tests User configurable Profiles Complete L1 L2 measurements of any media type e Two copper RJ45 and two Fiber SFP Ethernet ports e One 802 11a b g n Wi Fi interface Network services measurements 13 OneTouch AT Users Manual 14 USB Type A por
27. Preferences Number Format The analyzer can show decimal fractions with a decimal point 0 00 or a comma 0 00 1 On the HOME screen tap TOOLS F3 2 Scroll down to the Maintenance Tools section and tap 0 0 or 0 0 on the Number button Units for Length Measurements 1 On the HOME screen tap TOOLS F3 2 Scroll down to the Maintenance Tools section and tap ft for feet or m for meters on the Length button Timeout Periods Power Down and Backlight To increase battery operating time the analyzer can turn off the backlight and or automatically power down when you do not press any keys for a specified period These settings only apply when the analyzer is operating on battery power 1 On the HOME screen tap TOOLS F3 2 Scroll down to the Maintenance Tools section and tap Timeout Period 3 Tap Backlight or Power Down 4 Select atime To always keep the backlight or analyzer on tap Disabled Power Line Frequency Set the power line frequency to the power frequency in the area where you will use the analyzer This setting helps prevent external ac noise from affecting wiremap and resistance measurements 1 On the HOME screen tap TOOLS F3 43 OneTouch AT Users Manual 2 Scroll down to the Maintenance Tools section and tap Power Line Frequency 3 Tap 50 Hz or 60 Hz according to your ac power frequency 44 Chapter 2 Get Started Objectives Chapter 2 Get Started L warningf A Before you use the an
28. Results Screen Figure 28 Unterminated Cable Connected to Port A m My Profile OneTouch AT A The results screen shows which wires are open or shorted and the distance from the OneTouch analyzer to the cable fault CABLE Results Screen Figure 29 Unterminated Cable with Shorts and Opens This shows an unterminated cable with shorts and opens connected to Port A 74 Chapter 3 Network Infrastructure Tests Cable Test m My Profile OneTouch AT Screen icon CABLE Results Screen Figure 30 Cable Connected from Port A to Port B m Lab Network OneTouch AT HOME Screen icon 2K Cable does not support 1 CABLE Results Screen Figure 31 Cable With Only Two Pairs of Conductors This shows a cable with only two pairs of conductors connected from Port A to Port B 75 OneTouch AT Users Manual fr When no cable HOME is connected the cable icon is screen not displayed icon Figure 32 No Cable Connected Fiber Cable Diagnostics The OneTouch analyzer works with fiber cables when connected via a 1OOBASE FX or 1000BASE X SFP adapter The fiber cable is shown in orange on the HOME screen PVLabProCurve 1000Mb FDx 7 02 dBm 10 250 1 21 gt Figure 33 Fiber Cable Shown on HOME Screen When a DDM Digital Diagnostics Monitoring capable SFP is installed in the OneTouch analyzer receive Rx power is displayed on the HOME screen along with link speed Vendor specific
29. Started View the Test Results View the Test Results On the HOME screen each test s icon indicates whether the test passed or failed amp Shortcut Bar Ml 8 7 e OneTouch AT EEE google google flukenetworks Public Internet Tap a test s icon to view detailed pi test results Private Intranet a v b b fs 250 0 1 10 250 0 2 10 250 1 221 147 Devices Cisco1252 Cisco4400 Gch 11 48 dBm 144 Mbps 10 250 1 143 xs Figure 21 HOME Screen After Running AutoTest cos_dev_sw1 fnet eng 1000Mb FDx v KS 10 250 1 139 55 OneTouch AT Users Manual View Detailed Test Results 56 1 Tap the Connect TCP test s icon The flukenetworks Connect TCP test screen is displayed with the RESULTS tab selected BASIC plus IPv6 OneTouch AT 3 F RESULTS ue a tab is Wired WEF Wired Wil DNS Lookup ims 2m ims ims selected Current Ims 20s ims 305 SYN Sent 1 1 1 1 ACK Received 1 1 1 1 ACK Lost J J o o Minimum Ims 2ms ims 30 Maximum 3m aes ims 30s Average 3ms lms ims 30 Ping ons Sms Return Code Figure 22 Connect TCP Test Results Tab Note Results are shown with IPv6 enabled To enable IPv6 testing see Wired on page 248 e Ared X X indicates a failure e A pair of dashes indicate that results for a test were not received DNS Lookup is the amount of time it took to resolve the optional URL into an IP address
30. Test Connect TCP Test as Purpose The Connect TCP test performs a TCP port open to the selected target to test for application port availability The test verifies basic application port connectivity using a 3 way handshake SYN SYN ACK ACK The test can be used to determine whether a service is available TCP port connectivity can be preferable to ping testing because ping may be blocked or disabled on target devices or their routes The target can be an IPv4 address IPv6 address or named server The port parameter allows testing for specific application availability on well known system ports such as port 80 for HTTP or private ports up to 65535 Visit www iana org for complete list of registered ports Configuration Server Enter the URL or the IP address of the target server See also Server on page 106 Name The Name button allows you to assign a custom name to the test See also Name on page 106 Port Specify the TCP port number on which the TCP connection will be established Time Limit Set the amount of time allowed for the TCP connection to be established The wired IPv4 and wired IPv6 tests run simultaneously Then the Wi Fi IPv4 and Wi Fi IPv6 tests run simultaneously So if you set a time limit of 10 seconds a total of 20 seconds will be allowed 10 seconds for wired tests and 10 seconds for Wi Fi tests Count This is the number of times the TCP connection will be established If Co
31. The results in this layer are further separated into upstream and downstream connections The Reflector test results will always be shown in one column Layer 2 and Layer 1 results show averaged Wi Fi IPv4 and or IPv6 metrics IPv6 results will only be shown for the This OneTouch test type See also page 249 C verifi w OneTouch AT t 45 SETUP 53 verifix ig OneTouch AT Layer 3 cas S n 1S OneTouch AT TICE a Frames Recvd wi Fi Layer 2 Frames Lost SSID ald pama Access Point Access Point isco Loss 0017df a10fd0 Actual bps Channel Channel 161 Latency Tx Rate Mbps Rate Mbps 122 144 Jitter Retries pkts p otries pkts 17 Out Of Seq 802 11 802 11 TE Utilization Utilization 1 vo Wi Fi layer Wi Fi Layer 1 Average IPv4 Signal dBm Signal dBm 64 Non 802 11 Utilization il TEST AGAIN Figure 54 Wi Fi Performance Test Results Chapter 4 User Tests Wi Fi Performance Test Layer 3 Results The Peer and Reflector results shown in Layer 3 provide test metrics within a selected test duration for IPv4 The This OneTouch test type provides IPv4 test metrics and if configured IPv6 Stream direction is indicated by the DS or GY icon at the top of a column Rate bps is the requested bit rate Frames Sent is the actual number of frames sent on the stream Frames Recvd is the actual number of frames received on the interface Frames Lost is the numbe
32. WEP encryp tion are in use BA red lock indicates that no security is in use A double lock indicates multiple security types are in use Note that the security type e g WPA Enterprise is shown in the network detail screen See page 208 2 This is the network s name its SSID If the network name is hidden i e not broadcast the name is displayed in brackets A hidden unresolved name looks like this Hidden A hidden resolved name looks like this Network Name 3 This changes based on the sort key that you select after tapping the SORT button EZ The access point icon 2 shows the number of discovered access points supporting the network The clients icon shows the number of clients on the network The ad hoc icon Ba indicates an ad hoc network 4 The signal strength icon provides a quick visual indication of the network s signal strength as measured by the OneTouch analyzer l 5 bars greater than 50 dBm il 4 bars 50 dBm to 64 dBm if 3 bars 65 dBm to 74 dBm fill 2 bars 75 dBm to 84 dBm fill 1 bar 85 dBm or less This is the network s signal level in dBm For networks with more than one AP this is the strongest signal level as measured by the OneTouch analyzer 205 OneTouch AT Users Manual 6 The status bar is displayed on all Wi Fi ANALYSIS screens It shows the number of SSIDs networks APs access points and clients found It also shows channel numbers as they are scan
33. before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Plain text descriptions of the errors are displayed at the bottom of the screen Below the Return Code the target server addresses are displayed If you specified a target server s URL these addresses are supplied by DNS servers 119 OneTouch AT Users Manual At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button EE to re run the test Tap the TOOLS button mas to run path analysis to the target server launch a browser against the target server or Telnet SSH to the server 120 Chapter 4 User Tests File FTP Test File FTP Test Purpose The File FTP test performs a file upload or download allowing verification of WAN server and network performance The target can be an IPv4 address IPv6 address or URL Optional proxy support is provided for more sophisticated enterprises Results provide a complete breakdown of the overall file transfer time into its component parts Configuration Server Enter the URL or the IP address of the target server The Name button allows you to assig
34. beginning on page 165 Move Copy or Delete a User Test 60 Touch and hold the test s icon on the HOME screen Four icons appear at the bottom of the screen 2 a QJ agg e Tap the stop button to cancel the operation e Tap the trash can to delete the test e Tap the copy icon to copy the test The copied test appears to the right of the original test e Tap the move icon then tap a highlighted destination to move the test e Ifyou do not tap one of the Cancel Delete Copy or Move icons you can tap a destination on one of the three user test tiers to move the test Chapter 2 Get Started More About AutoTest More About AutoTest AutoTest is the automatic test feature of the OneTouch AT analyzer AutoTest provides a comprehensive test of network infrastructure followed by customizable user tests that you define e Network Infrastructure Tests are described on page 65 e User Tests are described on page 105 When AutoTest runs the HOME screen is displayed so you can monitor the overall results You can tap a test s icon to view its RESULTS screen When AutoTest completes the OneTouch analyzer retains its wired and Wi Fi connections link and IP address and wired analysis begins If Enable Wi Fi is set to Off the OneTouch analyzer will not connect to an AP and when AutoTest completes Wi Fi analysis scanning will begin When you run AutoTest again the following actions occur
35. can be omitted Groups of consecutive zeroes can be replaced by a double colon Om rme O vr Enter an IPv6 address here conaononon Figure 15 Keyboard for IPv6 Address Entry 41 OneTouch AT Users Manual Set Preferences Typically you will set the following preferences once and you will not need to set them again Language See Set the Language on page 19 Date Time 1 On the HOME screen tap TOOLS EJ 2 Scroll down to the Maintenance Tools section and tap Date Time 3 Tap the setting you want to change 42 To set the date tap Date Tap lt left arrow gt or lt right arrow gt to select a month and year for the calendar then select the correct date on the calendar Tap DONE to save your settings To set the time tap Time Tap lt up arrow gt or lt down arrow gt to increase or decrease the setting for hours minutes and seconds Tap DONE to save your settings To set the date format tap Date Format then select a format for the day DD month MM and year YYYY Note that the date format used in file naming of reports screen shots packet captures etc is based on the language setting See Language on page 42 To set the time format tap 12 hr or 24 hr to use a 12 hour clock or a 24 hour clock Note If you remove the battery and do not connect the ac adapter the clock keeps the current date and time for a minimum of 24 hours Chapter 1 Get Acquainted Set
36. condition if encountered At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button EEE to re run the test Chapter 4 User Tests Video RTSP Test Video RTSP Test KS Purpose The Video RTSP test verifies the ability to access video content from on demand streaming media servers The test uses the RTSP protocol to establish and play the designated video file from the specified RTSP Server The target server can be an IPv4 address IPv6 address or named server The test verifies the ability to playback the specified media file from the server using the designated Port Configuration Server Enter the URL or the IP address of the target server See also Server on page 106 The Name button allows you to assign a custom name to the test See also Name on page 106 Transfer Size and Time Limit The test will end when the selected Transfer Size has been streamed or when the time limit has been reached e Ifthe Transfer Size has been streamed before the Time Limit is reached the test will pass e Ifthe Transfer Size has not been streamed before the Time Limit is reached the test will fail e If the Transfer Size is All the test will run until the time limit is reached or until the entire stream is received and
37. cscccescceeseteeeeseeeeseees Unterminated Cable with Shorts and Opens Cable Connected from Port A to Port B cccescssseeseestessteesseeeseess Cable With Only Two Pairs Of Conductors ccccsseesseestseeseeesaees No Cable Connected ccccscecseteeeeeteeeeseeees Fiber Cable Shown on HOME Screen s s s HOME Screen PoE Test Passed 2 cc0008 Detailed PoE Test Results Test Passed ccsscccssseeeesteessseeesees OneTouch AT Users Manual 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 HOME Screen PoE Test Failed cccccccceecesssesssessssseeeeeeeeeeeeeneess Detailed PoE Test Results Test Failed Nearest Switch PORT Tab ccccccccccccccceceecesessesessessssneeeseeseeeeeeeeess Nearest Switch STATISTICS Tab cccccccccceccessssssssssssseeeeeeeeeeeeeneees Wi Fi Network Connect Test Results c ccsssssseeeeeeceeeeeeeesesseeeees Roaming Navigation Controls c ccccsscccseseeceseeeeeeneeseeeeeeseneeeeees Gateway WIRED Tab Gateway WEF Ta Diiren aaa araa aaa aaae aaar E ASe iaai DHCP Test EEE E E E E E DNS Test Results 00065 Ping Test Results 0 5 TCP Test Results 000000 Web HTTP Test Results FIP TestiRESUItS icsss seats sedebaeeteshs aaaea a d Oaea Ne eeter Wired Performance Test Peer Screen Wired
38. e The wired and Wi Fi links are dropped e Infrastructure test results user test results and wired discovery results are cleared e The wired link is re established e Ifthe OneTouch analyzer is configured to connect to a Wi Fi network the Wi Fi link is re established e Wired and Wi Fi IP addresses are requested e All network infrastructure tests and user tests are re run e The shortcut bar at the top of the screen turns green to indicate all tests passed or red to indicate that one or more tests failed 61 OneTouch AT Users Manual Next Steps View Other Test Results To view the results of other tests return to the HOME screen and tap the test s icon Run Path Analysis Browse to or Telnet SSH to a Test s Target Server To run path analysis to a user test s target server launch a browser against the target server or Telnet SSH to the server tap the TOOLS button as on the test s RESULTS screen The following tests offer these tools Gateway Test Nearest Switch Test DNS Test Ping ICMP Test Connect TCP Test Web HTTP Test File FTP Test Video RTSP Test Email SMTP Test See Also Path Analysis on page 183 Browse to a Test Target from the HOME Screen on page 263 Telnet SSH on page 263 Configure the OneTouch Analyzer to Use SNMP Add SNMP Community Strings Credentials to allow display of SNMP enabled switch and gateway statistics and enable cross 62
39. etc e All new and unassigned APs are assigned a default status as described on page 235 e You can change the Authorization Status for individual APs as described on page 236 The AP s Best Name has the following order of precedence user assigned name advertised or discovered name BSSID This shows the AP s MAC address When you sort by MAC Address the numeric MAC address is shown When you sort by MAC Manufacturer the first three octets the manufacturer s Organizationally Unique Identifier are replaced by the manufacturer s name This shows the number of clients associated to the AP This changes based on the sort key that you select after tapping the SORT button EZ It can display the channels that the AP is using or the 802 11 type The 802 11 types in ascending order are 802 11b 802 11g 802 11a 802 11n 802 11n 802 11n and 802 1 1ac The signal strength icon provides a quick visual indication of the AP s signal strength as measured by the OneTouch analyzer See page 205 for a list of the thresholds that change the icon s appearance This changes based on the sort key that you select This normally shows the AP s signal level in dBm as measured by the OneTouch analyzer If you sort by utilization this shows the percentage of the AP s bandwidth that is being used The status bar is displayed on all Wi Fi ANALYSIS screens It shows the number of SSIDs networks APs access points and clie
40. if the configured Allowed Loss value is exceeded When you select a frame size other than sweep in the test configuration the results screen looks like the image below BASIc OneTouch AT RESULTS 1024 Bytes Upstream Downstream Actual bps 10 02 M 10 02 M Frames Sent 2 40 K 2 40 K Frames Recvd 2 40 K 2 40 K Frames Lost 0 0 Latency Jitter TEST AGAIN Figure 51 Wired Performance Test Results Using a Single Frame Size 134 Chapter 4 User Tests Wired Performance Test When you select Sweep in the frame size configuration an RFC 2544 sweep test is performed By default results are shown in tabular view Scroll down to see all of the results m BASICc OneTouch AT RESULTS 64 Bytes Upstream Downstream Actual bps 1 00 M 1 00 M Frames Sent 2 98 K 2 98 K Frames Recvd 2 98 K 2 98 K Frames Lost 0 0 Latency Jitter 128 Bytes Upstream Downstream Actual bps 1 00 M 1 00 M Frames Sent 1 69 K 1 69 K Table EPE TEST AGAIN Figure 52 Wired Performance Test Results RFC 2544 Sweep Tabular View 135 OneTouch AT Users Manual You can also view the RFC 2544 sweep test results in graphical format Tap the Graph button at the bottom of the screen performance test OneTouch AT Latency BWRIT 2 16 64 128 256 512 1024 1280 1518 Frame Size bytes E Graph TEST AGAIN Figure 53 Wired Performance Test Results RFC 2544 sweep Graphical View
41. level The test passes if a successful connection is made The results include the following key health metrics Tx Rate is a performance metric indicating the speed of packets transmitted Tx rate as compared to the capability of the link Retries indicates the percentage of packets resent A higher percentage is an indication of network congestion and interference Signal and Noise The signal quality is a combination of signal strength of the connected AP and noise level in the connected channel high quality is represented by strong signal and low noise levels Channel Utilization the percentage of bandwidth usage on the connected channel High utilization values may indicate network congestion and interference The results include both 802 11 and non 802 11 utilization These values are reported upon completion of AutoTest Channel APs the number of access points that are configured to use the connected channel Too many access points may interfere with each other and impact the connectivity or performance Too few APs may impact a user s ability to stay connected or roam 89 OneTouch AT Users Manual Configuration 1 On the HOME screen tap TOOLS FA 2 Tap the Wi Fi button 3 Ensure Enable Wi Fi is On 4 Ensure Scan Only is Off 5 Tap the SSID button and select the network for the connection test 6 Tap the Security button Configure the authentication type and credentials Return to the HOME screen 8 T
42. or export capture files e To move or copy capture files to a PC eject the SD card and read it using a PC Or see Managing Files on page 303 Analyzing Capture Files You can use Fluke Networks ClearSight Analyzer software or other protocol analysis software to analyze the captured packets on a PC VoIP ANALYSIS Screen MONITOR Tab The MONITOR tab displays link information and packet statistics The following section provides details regarding the information displayed on the MONITOR tab The phone s and the switch s Advertised Speed and Advertised Duplex are shown Ensure that you selected the correct speed and duplex for the phone in step 5 The number of bytes and packets received from the switch on Port A and the number of bytes and packets received from the VoIP phone on Port B are displayed Multicasts and broadcasts received on each port are shown FCS Errors This counter increments for each frame received that has an integral length 8 bit multiple of 64 1518 bytes and contains a frame check sequence error Undersize Frames This counter increments each time a frame is received that is less than 64 bytes in length contains a valid FCS Chapter 8 Tools Testing Tools and was otherwise well formed This count does not include range or length errors Undersize frames may be caused by a faulty or corrupt LAN driver Oversize Frames This counter increments each time a frame is received that exceeds 1
43. pertinent to the problem you are troubleshooting and solving For example e You can create a wired packet capture filter to capture only packets that are related to a specific application based on IP address and port number e You can create a wired packet capture Filter to capture only ee that are going to and from a particular server or client e You can create a Wi Fi packet capture filter to capture only packets that are going to and from a particular AP Filters Perform a Logical AND Operation 282 When you set more than one filter a logical AND operation is performed using the filters that you select For example if you enter an IP address filter of 10 250 0 70 and a port filter of 80 only packets that are going to and from port 80 and to or from 10 250 0 70 will be captured See Figure 101 Port Filter i ae Chapter 9 Packet Capture General Information about Capture Filters Set of all frames going across the link unfiltered Only 10 250 0 70 frames going Port Filter IP Filter to and from 80 10 250 0 70 on Port 80 are captured Figure 101 Capture Filters Logical AND Operation Packet Capture Speed and Dropped Frames Note The terms packet and frame are used interchangeably herein though a frame is actually an encapsulated packet Capture performance is a function of frame size and the burst characteristics of the signal coupled with SD card write speed You can use a Fil
44. rate is less than 30 of the maximum rate a warning icon A is displayed Retries A warning icon A is displayed when the average retry rate exceeds 40 of total packets 802 11 Utilization 802 11 utilization is reported in terms of the percentage of bandwidth usage on the connected channel The utilization percentage value is based on the actual traffic level During the Wi Fi Performance Test the OneTouch analyzer is a source of increased utilization and it is the reason why this metric is not graded Layer 1 Results The results shown in Layer 1 provide an average of all IPv4 and or IPv6 metrics taken during a selected test duration If you want to view IPv6 results ensure that IPv6 is enabled on both wired and Wi Fi interfaces See also page 249 Signal strength statistics are displayed A warning icon A is displayed when the average or maximum signal strength is equal to or below 75 dBm Non 802 11 Utilization A warning icon A is displayed when non 802 11 utilization is greater than 20 of the channel s bandwidth Chapter 4 User Tests Wi Fi Performance Test At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button EEY to re run the test 151 OneTouch AT Users Manual Multicast IGMP Test 152 Purpose The M
45. screen You can watch the phone power up boot up obtain an IP address etc You can place a call to generate traffic that you want to capture and analyze 258 Chapter 8 Tools Testing Tools 5 When you determine that the packets of interest have been 7 exchanged tap the back button ES to stop the test and the capture The VoIP ANALYSIS configuration screen is displayed T Factory Floor OneTouch AT PoE Power 5 93 W 47 V 125 mA 3 6 1 2 CAPTURE FILES Figure 95 The VoIP Analysis Save VoIP Capture The Save VoIP Capture button is displayed indicating that packets were captured and they can be saved to a file Tap the Save VoIP Capture button The CAPTURE FILENAME screen is displayed By default the capture file name format is cap lt date gt lt time gt cap You can use the keyboard to change the capture file name if desired The cap extension cannot be changed Tap the DONE button The VoIP capture file is saved on the SD card and the VoIP ANALYSIS screen is displayed 259 OneTouch AT Users Manual 260 Managing Capture Files You can view and manage the list of captured files as follows 1 Tap the CAPTURE FILES button EAM The list of capture files is displayed e The IMPORT button lets you copy a capture file from another OneTouch AT analyzer to the SD card Select a file from the list e Buttons are displayed at the bottom of the screen that allow you to delete rename
46. storing the analyzer 320 strap installing 21 switch statistics 189 switch nearest 86 T TCP connect test 46 111 telnet 263 Telnet SSH 195 test adding 45 58 AutoTest 53 copy a test 60 delete a test 60 edit a test 60 infrastructure 65 171 move a test 60 organizing tests 58 pass or fail indicator 54 results 55 run a single test 59 see off screen tests 59 user test 105 test configuration saving 165 Test Frame System 22 TEST key 23 test results IPv4 249 IPv6 249 test status icons 54 test tiers 34 text entering 37 TFS 22 tiers test 34 time and date date and time 42 timeout periods 43 tone audio 277 toner tool 264 tools 247 tools wired analysis 182 touchscreen 31 transmit probes 51 201 transmit statistics 67 triangle orange 33 73 77 86 91 92 96 177 U undersize frames 68 260 Index unknown OP codes 69 261 update software 277 USB flash drive 317 user name management port 274 user test 105 adding 45 58 editing 60 move copy delete 60 off screen 59 organizing 58 results 55 run a single test 59 version 273 video test 155 VLAN selection 251 VNC Client 311 W wait for Rx frame 251 warning icon 33 73 77 86 91 92 96 177 warning safety 15 45 319 web browser 262 web test 116 webcam 269 weight of the product 328 Wi Fi adapter 325 analysis 85 197 antennas 325 AP analysis 210 AP authorizati
47. tap the Hops 16 Response Time 34 ms button Packet Type UDP Packet Type Figure 66 Path Analysis Results 186 Chapter 6 Wired Analysis The following information is shown at the bottom of the screen e A progress spinner indicating the test is in progress a green check mark W4 indicating the test passed or a red X amp indicating the test failed e The number of hops it took to reach the destination e The response time of the last hop displayed in the list e The packet type used for path analysis e The Packet Type button which appears when path analysis completes or is stopped Tap the button to change the protocol used for path analysis Available protocols are UDP TCP and ICMP The default protocol is UDP When using TCP the default port is 80 The TCP protocol uses TCP SYN packets for path analysis which often produces the best results 187 OneTouch AT Users Manual 8 Tap a device s button to see detailed information Details such as utilization and errors are shown for SNMP enabled devices OneTouch AT COS_DEV_SW1 fnet eng 10 250 0 2 2ms Name COS_DEV_SW1 fnet eng Description Cisco IOS Software C3750 Software C37S0 IPSERVICESK9 M Ve Location COS_DEV Rack L1 R2 Contact JERRY_H Up Time 5 w9h 51m In slot 1 0 22 1 10 100 Max Total VLAN 500 Utilization in lt 1 Speed 1000Mb Utilization out k1 lt 1 Duplex Full Discards 0 0 0 fr Hosts 2 Errors 0 0 0 fr Ou
48. the connection to the source OneTouch AT analyzer This section is populated with information when the source OneTouch AT analyzer initiates the test and the connections are made e The IP address of the last source OneTouch AT analyzer to which the peer was connected is shown e The IP address of the currently connected source is shown e The test state is shown Ready Running or Finishing The state is also shown in the bottom left corner e Linking indicates that the peer is getting an IP address and connecting to the network e Ready indicates that the peer is ready to exchange traffic with the source e Running indicates that traffic is being exchanged To Configure a LinkRunner AT 2000 as a Reflector Note The LinkRunner AT 2000 Reflector feature only operates on a full duplex link 1 Connect the ac adapter to the LinkRunner AT 2000 or ensure that the battery has enough charge to complete the test 2 Onthe LinkRunner AT 2000 home screen select Tools 3 Select General Configuration 4 Under the Manage Power section ensure that the Auto Shutoff Enabled check box is unchecked This will prevent the LinkRunner from powering down while reflecting traffic 5 Select Save 6 Inthe Tools menu select Reflector The tester will acquire an IP address Note the IP address You will enter this address when setting up the source OneTouch AT analyzer If the tester does not acquire an IP address go to the Tools gt IP Con
49. the bottom of the screen This opens the BROWSER screen and populates the Web Server field 4 Tap the LAUNCH button Telnet SSH 1 Establish a wired or Wi Fi Ethernet connection to your network You can use a copper or fiber connection at Port A or a copper connection at the management port 2 Onthe HOME screen tap TOOLS Fa 3 In the Testing Tools section tap Telnet SSH 263 OneTouch AT Users Manual 4 Tap the Telnet SSH Server button and specify the target Select the port you want to use for the telnet or SSH session the management port the wired port Port A using copper or fiber or the Wi Fi port On the Protocol button select Telnet or SSH If you selected SSH enter the user name and password 8 Tap the LAUNCH button to start the session The OneTouch analyzer starts a telnet or SSH session Use the on screen keyboard to type your commands To end the session tap the back button Eg Toner 264 Toner can help you locate a copper network cable The OneTouch analyzer creates a signal in the cable You then place a probe on nearby cables until you identify the cable with the tone The OneTouch analyzer can produce a tone that is compatible with virtually any cable toner probe 1 On the HOME screen tap TOOLS Fd 2 Inthe Testing Tools section tap Toner 3 Tap the Mode button 4 Choose a toning mode that is compatible with your probe Choices are Intellitone Analog 400 Hz and Analog 1000 Hz When
50. the network s signal strength as measured by the OneTouch analyzer See page 205 for a list of the thresholds that change the icon s appearance Chapter 7 Wi Fi Analysis Network Analysis When a specific network AP or client is selected details are shown and related tools are available The Wi Fi TOOLS button eas appears in the lower right corner of the screen See Wi Fi TOOLS on page 234 209 OneTouch AT Users Manual AP Analysis The AP analysis tab provides e A sortable list of all discovered APs with summary information for each AP See Figure 75 Note In addition to discovery of 802 11agbn APs OneTouch is able to discover APs that support the 802 11ac IEEE pre standard using the 802 11n radio e A graphical representation of AP details and trended measurements e Filter buttons that provide deeper analysis of each AP s supported networks associated clients and channels used 210 Chapter 7 Wi Fi Analysis AP Analysis Each AP s summary information is displayed on a button m BASIc OneTouch AT i peennnme Ma 1 1l 53 Bm SSIDs 43 APs 42 Clients 204 Ch 4 Sort Strongest Signal Level Figure 75 AP Analysis Tab 211 OneTouch AT Users Manual 212 This icon indicates the AP s authorization status Authorization classification provides a way to manage your list of access points so that you can identify unauthorized devices neighbors devices
51. the test will pass e If the stream is interrupted the test will fail Port specifies the port on which RTSP communication will be established RTP is automatically set up using port 1386 for Data and 1387 for Control File is the name of the file that will be received streamed 155 OneTouch AT Users Manual 156 How it Works The OneTouch analyzer requests a session with the RTSP server The file specified on the File button is streamed to the OneTouch analyzer The amount of data streamed is checked against the specified Transfer Size and Time Limit to determine whether the test passed or failed The streamed file is not saved Results If the Transfer Size has not been streamed before the Time Limit is reached the test will fail OneTouch AT 3 SETUP DNS Lookup TCP Connect Data Start Data Transfer Total Time Data Bytes Rate bps Ping Return Code TEST AGAIN Figure 56 Video RTSP Test Results Chapter 4 User Tests Video RTSP Test DNS Lookup is the amount of time it took to resolve the optional URL into an IP address TCP Connect is the amount of time it took to open the port on the server Data Start is the amount of time from when the port was opened until the first video data was received This is commonly referred to as Zap Time Data Transfer is the amount of time it took to receive the data from the target server Total Time is the amount of time it took to transfer t
52. the total amount of time it took to send the email from the OneTouch analyzer Data Bytes indicates the total number of data bytes transferred Rate is the measured bit rate based on frames sent and the number of frames received A ping test runs simultaneously with the SMTP test If the SMTP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If you specified a target server s URL these addresses were supplied by DNS servers At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button E to re run the test Tap the TOOLS button mas to run path analysis to the target server Chapter 4 User Tests Email SMTP Test launch a browser against the target server or Telnet SSH to the server From OneTouch lt OneTouch company com gt To Recipient recipient company com Subject Wired Test Results Date Fri 1 Jun 2012 08 38 15 0800 IP 10 250 0 232 Name Switch_Name eng 010 250 000 002 Model cisco 12 34567 890 Port GigabitEthernet0 33 Address 10 250 000
53. vans cccecevnes cecdee vase iedevens dgendh taseqecevevveccs 200 Access Point Icon on the Home Screen ceeee 200 Wi Fi ANAYSSI Sanr eaaa aai 201 Passive Wi Fi Analysis n se 201 Active Wi Fi Analysis eeeseesnsresessrssrrnsenns 201 Wi Fi Analysis Screens sesessessessisssrsririssrresrrerren 202 Network Analysis ssssssssesessisssiessresrissrrinsrinssrrnssrnnns 203 To Show Network Details a e 206 Network Details c ccecceeeeeeeeeeeeeeeeeeeeaeeeeeeeeeaes 207 AP Analysis ccccccceeeecceeeeeeeeeeaeeeeceeeeaaeseeeeeeseaaeeseaaaeeen 210 To Show AP Details iecerei 213 AP Details ceecceececeeeeceeceeeeeeeeaeeeeeaeeeenaeeeteeaeeneaees 214 Client Analysis eccceeccceceeeeeeeeeeeeeeeeeeeaeesecaeeteaaeeecaees 218 Contents To Show Client Details ccccsesesssssssseeseseeeeees 221 Probing Client Details cccccccceessssteeeesessneeees 225 Channel Analysis cecccceeeeeeeeeeeeeeecaeeeeaaeeensaeeeeeaeeeeaas 227 Channel Overview c ccccseeeeeeceeeeeececeeeeeeeneeeeeeaes 231 To Show Channel Details cc eeeeeseseeeeeeeeeees 232 Wi Fi TOOLS oo cceeccccceceeesseeeeeceeeaeseeeeeaeeeaaeeeeseeeaeaaes 234 Name TOO g ssss2iesseviadstnsssisdavnedsveaciveeievaccasoevederecsane 235 Authorization Status Tool and Default Setting 235 Set the Default AP Authorization Status 235 Change an AP s Authorization Status 05 236 Save an Authorization File cccccceecee
54. wait for the START CAPTURE 299 OneTouch AT Users Manual button to re appear may result in loss or corruption of SD card data 300 Chapter 9 Packet Capture AutoTest Capture AutoTest Capture The OneTouch AT analyzer can capture traffic to and from the analyzer during AutoTest The capture file can be examined to obtain detailed troubleshooting information When AutoTest Capture is enabled each time you run AutoTest the analyzer captures wired and Wi Fi traffic to and from the analyzer If you don t save the capture it is overwritten the next time you run AutoTest To Enable or Disable AutoTest Capture 1 Tap the TOOLS icon f 4 on the HOME screen 2 Tap the Capture button 3 Inthe AutoTest Capture section set Enable to On The setting is stored in the Profile To Save an AutoTest Capture 1 Run AutoTest 2 When AutoTest completes tap the OneTouch AT button at the upper right corner of the HOME screen 3 Tap the Save AutoTest Capture button Note This button only appears when AutoTest Capture is enabled and AutoTest has completed The same button appears on the CAPTURE screen in the TOOLS F menu The CAPTURE FILENAME screen is displayed By default the capture file name format is pcap lt date gt lt time gt pcap You can use the keyboard to change the capture file name if desired The pcap extension cannot be changed 301 OneTouch AT Users Manual 4 Tap the DONE button The AutoTest capture
55. warning icon A next to a test s icon on the HOME screen do not affect the pass fail status of AutoTest 2 Battery Status Indicator Shows the battery s approximate charge The indicator is green when the battery s charge is 20 or more The indicator turns red when the battery s charge falls below 20 When the indicator turns red connect the ac adapter to avoid running out of power To see more information about the battery status tap the Tools icon Fa then scroll down and tap the Battery Status button See also AC Adapter and Battery on page 19 3 Profile Button A Profile contains OneTouch analyzer setup and test information An asterisk appears after the profile name if changes have been made but have not been saved to the named profile For more information see Profiles on page 165 4 Remote Connection Indicator This icon appears when a remote connection to the OneTouch analyzer is established OneTouch AT Button Tap the OneTouch AT button to open a menu that lets you capture a screen take a screen shot create a report or save an AutoTest capture file For more information see Screens on page 272 Reports on page 270 and AutoTest Capture on page 301 33 OneTouch AT Users Manual Test Tiers _ 2 3 4 You can use the three test tiers to organize your tests any way you like O B crMvlogin Search engine Public Cloud Services
56. web browser or a VNC client connection To remotely access the file system connect via Web FTP or a mapped network drive WebDAV You can set up remote access security by configuring the OneTouch analyzer s management port User Interface Remote Control 308 Connect Using a Web Browser To connect to the OneTouch analyzer using a web browser 1 Obtain the IP address of the management port as described on page 273 2 Open a web browser 3 Enter the OneTouch analyzer s Management Port IP address in the web browser s address field The OneTouch analyzer s remote access browser home page will appear 4 Tap the Remote Control button Chapter 10 Managing Files Remote User Interface and File Access Firefox O OneTouch gt 192 168 196 386 D8 OneTouch AT Figure 115 Remote Access Browser Home Page If required enter the User name and Password for the OneTouch analyzer The OneTouch analyzer s HOME screen is displayed 309 OneTouch AT Users Manual Firefox O OneTouch Remote View amp 192 168 196 86 Login Enter the User and Password to access this OneTouch User iE Password M OK CANCEL Figure 116 Browser Remote Access Login Credentials 6 Navigate the user interface with your pointing device mouse touch screen etc to select items You can use the Up Down arrows or the PgUp PgDn keys to scroll vertically 310 Chapter 10 Managing Files Remote User Interf
57. with a valid CRC PAUSE Frames This counter increments each time a PAUSE MAC control frame is received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length with a valid CRC Unknown OP codes This counter increments each time a MAC control frame is received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length and contains an opcode other than PAUSE but the frame has a valid CRC Alignment Errors This counter increments for each frame received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length contains an invalid FCS and is not an integral number of bytes Alignment errors may manifest as an inability to connect to the network or as intermittent connectivity Frame Length Errors This counter increments for each frame received in which the 802 3 length field did not match the number of data bytes actually received 46 1500 bytes The counter does not increment if the length field is not a valid 802 3 length such as an Ethertype value Code Errors This counter increments each time a valid carrier is present and at least one invalid data symbol is detected Carrier Sense Errors This counter shows the number of times that the carrier sense condition was lost or was not asserted when attempting to transmit frames The count increments at most once per transmission attempt even if the carrier sense condition fluctuates during a tra
58. you select a mode the previous screen appears 5 Tap the START button to begin toning A progress wheel appears on the OneTouch analyzer s screen indicating toning is in progress 6 Use the probe to test suspected cables until you find the one that is connected to the OneTouch analyzer See your toner probe manual for details 7 Tap the STOP button when you have located the cable Chapter 8 Tools Testing Tools Flash Port Flash port is a tool for finding the port on a switch where a copper or fiber cable is connected When activated the OneTouch analyzer repeatedly links and unlinks causing the switch s link indicator to flash on and off 1 2 3 4 6 On the HOME screen tap TOOLS F3 In the Testing Tools section scroll down and tap Flash Port Tap the Rate button Select the rate you want the OneTouch analyzer to link and unlink from the port Observe the link indicators on the switch Find the one that is flashing on and off at the selected rate one second two seconds or three seconds Tap the STOP button to end the test Fiberlnspector The optional DI 1000 video probe connects to the USB A port on the OneTouch analyzer The probe lets you see dirt scratches and other defects on fiber connector endfaces that can cause unsatisfactory performance or failures in fiber optic networks 1 2 Connect the Fiberlnspector to the analyzer s USB A connector On the HOME screen tap TOOLS F3 265
59. 0 Minimum Maximum Average Ping Return Code Chapter 4 User Tests Connect TCP Test If the SYN ACK is not received from the target on all enabled interfaces wired Wi Fi IPv4 IPv6 within the time limit the test will fail OneTouch AT RESULTS IPv6 Wired IPv6 Wi Fi ims ims ims 1 1 0 TEST AGAIN Figure 47 TCP Test Results DNS Lookup is the amount of time it took to resolve the optional URL into an IP address Current shows the amount of time it took to complete the last TCP connection 113 OneTouch AT Users Manual 114 SYN Sent shows the number of SYNs sent by the OneTouch analyzer ACK Received shows the number SYN ACKs received by the OneTouch ACK Lost shows the number of SYNs for which a SYN ACK was not received within the selected time limit Minimum is the minimum amount of time it took to establish a TCP connection Maximum is the maximum amount of time it took to establish a TCP connection Average is the arithmetic mean time it took to establish a TCP connection A ping test runs simultaneously with the TCP test If the TCP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If the request had to
60. 006 Vlan 500 if applicable Figure 58 Email Sent From IPv4 Wired Connection From OneTouch lt OneTouch company com gt To Recipient recipient company com Subject Wi Fi Test Results Date Fri 1 Jun 2012 08 38 15 0800 IP 10 250 0 232 SSID NetworkName BSSID 00 17 df a1 a1 a1 Channel 1 Figure 59 Email Sent From IPv4 Wi Fi Connection 163 OneTouch AT Users Manual 164 Chapter 5 Profiles Chapter 5 Profiles OneTouch analyzer profiles are named configurations that can be used in a variety of ways to streamline analyzer operation The use of profiles allows an organization to create standard test procedures that encapsulate expected network operation from any locale or segment The use of profiles to create standard work in an organization allows for a consistent and thorough testing process as well as allowing less skilled personnel to perform sophisticated network testing Profiles can be quickly recalled or managed by tapping the profile name in the title bar Some possible uses of profiles include e Location based profiles that allow standard work from a given site or branch office by testing a combination of servers residing in the premise private intranet and public internet e Departmental profiles to encapsulate the network services and applications needed by a specific function in the corporation such as marketing manufacturing or R amp D e User type profiles such as testi
61. 02 11 000g 108 112 116 120 124 128 132 135 140 149 153 157 161 165 SSIDs 26 APs 39 Clients 180 Ch 7 Figure 81 Channel Overview Q 802 11 utilization is shown in blue 2 Non 802 11 usage is shown in dark blue 3 The number of APs discovered on each channel is shown above the channel A blue 802 11 bar without a number above it indicates interference from an adjacent channel 231 OneTouch AT Users Manual To 232 Show Channel Details e Tap a channel to show its details e Tap the channel again to return to a summary view of channels e Tapa different channel to show its details Only one channel s details are shown at a time 6 me 50 ir Utilization z E5 Non 802 11 a 6 O Signal fo dam PNA ee ee Figure 82 Wi Fi Channel Details 4 802 11 media types supported in the respective band 2 Channel frequency 3 Channel number 4 The utilization graph trends both 802 11 and non 802 11 utilization of the channel The upper portion of the stacked graph shows 802 11 utiliza tion in light blue as a percentage of total bandwidth The graph s scale is 0 to 100 e Utilization values less than 40 are shown in a green box e Utilization values greater than or equal to 40 are shown in a yellow box indicating potentially excessive utilization Chapter 7 Wi Fi Analysis Channel Analysis The lower portion of the stacked
62. 5 Wired Ethernet Port B RJ45 connector Fiber Port B SFP receptacle Port A and Port B Connectors Port A and Port B each have two connectors e 10 100 1000 Mbps RJ45 Ethernet connector for copper connection e 100 1000 Mbps standard SFP socket for fiber connection To connect to a network using a copper cable make a connection to the Port A RJ45 jack Appropriate cable and fiber types are listed in Chapter 12 Specifications beginning on page 323 To connect to a network using optical fiber insert the appropriate SFP adapter into the OneTouch analyzer s Port A SFP socket Then make a fiber connection from the network to the SFP adapter The OneTouch analyzer supports 100BASE FX and 1000BASE X SFP adapters 27 OneTouch AT Users Manual Port B is used for copper or fiber inline packet capture packet capture on ports A and B and for copper cable test The analyzer links when you tap the AutoTest button or press the AutoTest key If Ethernet connections are available at both the fiber and copper network ports the analyzer uses the fiber port 28 GVO008 EPS Figure 8 Top End View LEDs Wi Fi Link Scanning Monitoring LED Wi Fi Activity LED Port A Link LED Port A Activity LED Port B Link LED Port B Activity LED VOO Chapter 1 Get Acquainted Connectors Keys and LEDs Receive Rx Link and Transmit Tx LEDs The Management Port and each Ethernet port Port A Port B and W
63. 518 bytes non VLAN or 1522 bytes on a VLAN contains a valid FCS and was otherwise well formed In general you should not see oversize frames though their presence is not a guarantee that the network is failing Oversize frames may be caused by a faulty or corrupt LAN driver Fragments This counter increments for each frame received that contains an invalid FCS and is less than 64 bytes in length This includes integral and non integral lengths Jabbers This counter increments for each frame that exceeds 1518 bytes in length non VLAN or 1522 bytes on a VLAN and contains an invalid FCS This includes alignment errors Possible causes include a bad NIC or transceiver faulty or corrupt NIC driver bad cabling grounding problems and nodes jamming the network due to above normal collision rates A possible solution would be to identify the node s that are sending out excessive errors and replace the defective hardware Dropped Frames This counter increments for each frame that is received but is later dropped due to a lack of system resources Control Frames This counter increments for each MAC control frame received PAUSE and unsupported from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length with a valid CRC PAUSE Frames This counter increments each time a PAUSE MAC control frame is received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length with a valid CRC
64. 8 196 386 D8 OneTouch AT Remote Control gt Figure 118 Remote Access Browser Home Page 6 Navigate the user interface with your pointing device mouse touch screen etc to select items 313 OneTouch AT Users Manual Firefox E OneTouch amp 192 168 196 986 tiles FLUKE Figure 119 OneTouch analyzer Remote File Access 7 Download a file by clicking on the filename Note You cannot delete rename move or upload files using a Web Browser Remote File Access Using an FTP Client To connect to the OneTouch analyzer s user file system with an FTP Client 1 Obtain the IP address of the management port as described on page 273 2 Provide the OneTouch analyzer s management port IP address to the FTP client 314 3 Chapter 10 Managing Files Remote User Interface and File Access Always use Anonymous as the user name even if you have User Password security enabled If you have User Password security enabled then use the password entered there Otherwise leave the password empty Once connected your FTP client will be able to browse the OneTouch analyzer files Remote File Access Using a Mapped Network Drive WebDAV The OneTouch AT supports integration of its user file system into Windows Explorer as a network drive The following instructions explain how to map to the analyzer s user file system from a Windows 7 computer wu A W N Obtain the IP address of the man
65. Chapter 2 Get Started Next Steps linking between wired and Wi Fi device details via the Discovery Button See SNMP on page 174 See also page 177 and page 216 for an explanation of the Discovery Button Store Your Test Setup in a Profile You can save OneTouch analyzer test configurations in Profiles See Profiles on page 165 See Wi Fi Analysis To see Wi Fi analysis tap the Wi Fi analysis icon Sr See Chapter 7 Wi Fi Analysis See IPv6 Results To see IPv6 test results enable IPv6 operation and run AutoTest again See Address on page 249 Generate a Report See Reports on page 270 Set Up Remote Control of the Analyzer See Remote User Interface and File Access on page 308 63 OneTouch AT Users Manual 64 Chapter 3 Network Infrastructure Tests Chapter 3 Network Infrastructure Tests When you run AutoTest the network infrastructure tests are performed to check the overall health of the network Network infrastructure test icons are located on the lower half of the HOME screen When the network infrastructure tests complete your user tests will run See User Tests on page 105 Each network infrastructure test is listed below Select a test in the list to view its instructions e OneTouch Instrument page 66 e Cable Test page 71 e Link Test page 77 e PoE Test page 79 e Wi Fi Analysis page 85 e Nearest Switch Test page 86 e Wi Fi Network Connect Test p
66. FLUKE _ networks OneTouch AT Network Assistant Users Manual Released 5 2012 Rev 2 05 2013 2012 2013 Fluke Corporation All product names are trademarks of their respective companies LIMITED WARRANTY AND LIMITATION OF LIABILITY Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use and service The warranty period for the mainframe is one year and begins on the date of purchase Parts accessories product repairs and services are warranted for 90 days unless otherwise stated Ni Cad Ni MH and Li lon batteries cables or other peripherals are all considered parts or accessories The warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller and does not apply to any product which in Fluke Networks opinion has been misused abused altered neglected contaminated or damaged by accident or abnormal conditions of operation or handling Fluke Networks warrants that software will operate substantially in accordance with its functional specifications for 90 days and that it has been properly recorded on non defective media Fluke Networks does not warrant that software will be error free or operate without interruption Fluke Networks authorized resellers shall extend this warranty on new and unused products to end user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks
67. H HTC b8cb88 30 d8m _ 19 HTC 706193 b8cb88 Qwea2 Persona 18 SSID Cisco4400 AP Cisco1252 COST Signal a dBm iii Noise _________ 95 dBm 16 OSa Te i i 0 pkt G z4 GHz P i L BIG Util bw i S Rx Rate Mbps me aie ee Max AP Rate 144 a pm ES 222 Figure 78 Associated Client Details Client s manufacturer s MAC address O Wi Fi client icon indicates an associated client 3 or a probing client A Client s MAC address including manufacturer and raw MAC Network to which the client is connected AP to which the client associated Channel the client is using Band the client is using Access point s supported 802 11 media types 0000060 Chapter 7 Wi Fi Analysis Client Analysis Q The Signal and Noise graph gives you an indication of the client s signal strength as measured by the OneTouch analyzer The upper line on this graph shows signal strength on a scale of 0 to 100 dBm e Signal values greater than 75 dBm are shown in a green box indicating a strong signal e Signal values less than or equal to 75 dBm are shown ina yellow box indicating a marginal or weak signal The client may be too far away from an access point for a reliable connection The lower line on the graph shows noise e Noise values less than or equal to 80 dBm are shown in a green box indicating a low noise level e Noise values great
68. Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC and IC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any inter
69. ME screen and next to the value on the RESULTS tab Tx Rate The transmission rate is shown in Mbps or Kbps then a slash then the maximum theoretical Tx rate Minimum maximum and average arithmetic mean values are also shown When the average rate is less than 30 of the maximum rate a warning icon A is displayed Retries A warning icon A is displayed when the average retry rate exceeds 40 of total packets Signal Signal strength statistics are displayed A warning icon A is displayed when the average or maximum signal strength is equal to or below 75 dBm Noise Noise statistics are displayed A warning icon A is displayed when the average or minimum noise level on the channel is equal to or above 80 dBm Channel Utilization A warning icon A is displayed when 802 11 utilization is greater than 40 of the channel s bandwidth or when non 802 11 utilization is greater than 20 of the channel s bandwidth Channel APs This shows the number of APs on the channel A warning icon A is displayed when more than three APs overlap on the channel Chapter 3 Network Infrastructure Tests Wi Fi Network Connect Test Roaming Results Navigation Controls To roam with the OneTouch analyzer 1 Configure the OneTouch analyzer to connect to a Wi Fi network 2 Run AutoTest Tap the AP icon on the HOME screen 4 Walk from one AP coverage zone to another The OneTouch analyzer records the details of each roam Y
70. OFTWARE fc2 Copyright c 1986 2009 by Cisco Systems Inc Compiled Fri 15 May 09 21 29 by nachen Name cos_dev_sw1 fnet eng reed cube drop jack 39 Gi2 0 15 Port VLAN 500 Voice VLAN IP Address 10 250 0 2 MAC Cisco 001icbi e1890f Figure 38 Nearest Switch PORT Tab 87 OneTouch AT Users Manual E BASIC Do OneTouch AT EN PORT STATISTICS All Since Last Sample 4 37 pm 4 46 57 pm Receive Packets Unicasts Multicasts Broadcasts Discards Errors Transmit Packets Unicasts Multicasts Broadcasts Figure 39 Nearest Switch STATISTICS Tab Statistics monitoring begins when AutoTest completes AutoTest is complete when the last user test finishes This is indicated by the AutoTest button on the display changing from the stop button x to the check mark Statistics are updated every 15 seconds 88 Chapter 3 Network Infrastructure Tests Wi Fi Network Connect Test Wi Fi Network Connect Test Description The Wi Fi Network Connect test performs link to the configured Wi Fi network to test user connectivity and the general health of the local network environment The test verifies the authentication and association process and as well the state of layer one and layer two Wi Fi infrastructure The target SSID and its security credentials must be included in the loaded profile Wi Fi linking targets the best access point and channel generally the access point with the strongest signal
71. OLS EJ 273 OneTouch AT Users Manual 274 2 Scroll down to the Maintenance Tools section and tap Management Port The management port screen is displayed E All User Tests Lab Network OneTouch AT IPv4 192 168 0 33 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 DNS1 192 168 0 1 DNS2 205 171 3 25 MAC Fluke 00c017 00c017 Figure 99 Management Port Screen Configure Login Credentials for Remote Access To configure user name and password for remote access via management port 1 2 On the HOME screen tap TOOLS EJ Scroll down to Maintenance Tools and tap the Management Port button On the User Password button tap On This action will display the User and Password buttons on the screen Tap the User button and enter a user name Tap the Password button and enter a password Chapter 8 Tools Maintenance Tools 6 Tap the Apply button Address Control DHCP or Static The Address control can be set to DHCP or Static When set to DHCP the OneTouch analyzer gets its IP address subnet mask etc from the DHCP server If the analyzer has obtained an IP address via DHCP and you subsequently switch the Address control to Static the currently configured IP address subnet mask etc will be retained until you change it Setting a static IP address for the OneTouch analyzer can simplify the process of connecting to it remotely because the IP address will always be the same This is convenient wh
72. OME screen tap TOOLS EJ 2 Scroll down to the Maintenance Tools section and tap Display 3 Move the yellow bar to select the desired brightness 4 Tap the DONE button Note Increasing the display brightness draws more power thereby decreasing run time when operating the OneTouch analyzer on battery power Software Update To prevent problems caused by losing power during a software update supply power to the OneTouch analyzer with the ac adapter To update software download the new software image file from www flukenetworks com You can install the new software image file from a USB flash drive or an SD card 1 On the HOME screen tap TOOLS F3 277 OneTouch AT Users Manual 4 5 Scroll down to the Maintenance Tools section and tap Software Update Navigate to the directory where you saved the new software image file and select the file Select the OK button Select YES to install the new file The new file will be installed and the analyzer will restart The process will take several minutes Options If you did not purchase your OneTouch analyzer with all options enabled you can purchase and activate options at a later time Enter an option s product key to activate the new option 1 2 3 4 On the HOME screen tap TOOLS E4 Scroll down to the Maintenance Tools section Tap Options Enter the product key You may be asked to restart the analyzer by cycling power to the analyzer To purc
73. OneTouch AT Users Manual 3 In the Testing Tools section scroll down and tap Fiberlnspector WebCam The image from the camera appears on the OneTouch analyzer s screen EF My Profile OneTouch AT Tap to Exit Shows whether camera is connected Connected Save still image Figure 96 Fiberlnspector Image of an Endface 4 To adjust the focus turn the knob on the probe clockwise or counterclockwise Note The button on the DI 1000 probe has no function when you use the probe with the analyzer 5 Tap the Save button to save the screen image The image on the screen is paused it becomes still The image is saved in PNG format to the internal screens directory 266 Chapter 8 Tools Testing Tools Using the Scales 1 2 3 To show the scales tap then tap SCALE ON Drag the image of the core to the center of the screen To change the size of the measurement ring for the fiber core tap NEXT SCALE m My Profile OneTouch AT Connected NEXT SCALE Figure 97 Fiberlnspector Image with Measurement Scales fiber with 50 um core shown Note To see the buttons for the measurement axes and core scales and to change the magnification of the screen you must first tap it to put the screen in still mode You can use the round horizontal and vertical scales to mea sure the size of the fiber core and cladding You can also mea sure the size of particles scratches and other defects on the
74. Performance Test Results Using a Single Frame Size 134 Wired Performance Test Results RFC 2544 Sweep Tabular View135 Wired Performance Test Results RFC 2544 sweep Graphical View136 Wi Fi Performance Test Results 148 Multicast IGMP Test Results 153 Video RTSP Test Results cccccececccceseeeeeesecceeeeeseseeeuueeeeeeseeseeeeneess 156 Email SMTP Test Results cccccececcceceeeessesseeeeeeeeeseeeeneeseeeaeaans 161 Email Sent From IPv4 Wired Connection ccccseseeseseeeeeeeees 163 Email Sent From IPv4 Wi Fi Connection cccscceseeeeeeteeeeeeeees 163 WIRED ANALYSIS Setup Screen WIRED ANALYSIS Screen cccceeeeseeeeeeeeeeeeeeeeeeeeeeeeeecaeeeeeeeeeaee Displaying Wired Device Details c cccsscceceeeeeseseeeeseeeseeeeees 178 Wired Device Details cescceees Port Scan Results 0 0 Wired Analysis Tools Menu Path Analysis Results ccsssceeeeseeeseeeeeeeeeeeseneeeseeeeeesaeeesneeseneeees Path Analysis Detailed Results csccccssseceseceeeseteeesseeeeeeeees 188 MultiPort Statistics Button on Wired Analysis Tools Menu 190 MultiPort Statistics Button on Path Analysis Tools Menu 191 MultiPort Statistics Summary Screen cccccceseceeeseteeeesteeeeeeeees 192 MultiPort Statistics Details SCre N cccsecceeseeeessceeeesteeesseeeess 194 Wi Fi Network Analysis Tab Sorted by SSID
75. Pv4 MAC Cisco 00000c 07ac07 Ping Response 3 ms Figure 43 Gateway Wi Fi Tab 98 Chapter 3 Network Infrastructure Tests DHCP Server Test J DHCP Server Test DHCP Description The DHCP Dynamic Host Configuration Protocol server test provides a breakdown of the process of acquiring a DHCP IP address on both the wired and Wi Fi connections The identity of the DHCP server offer and acceptance timing and lease information are provided The OneTouch analyzer also detects and reports the presence of more than one DCHP server on the network Configuration If the OneTouch analyzer is configured with a static IP address the DHCP Server Test will not run The test s icon will appear faded and the word Static will be displayed under the icon If the OneTouch analyzer is configured for DHCP this test will run To enable or disable DHCP see page 249 The Time Limit determines how much time can elapse before the OneTouch analyzer receives a response from the server If the Time Limit is exceeded the test will fail S 1 On the HOME screen tap the DHCP server icon Ma 2 Tap the SETUP tab 3 Tap the Time Limit button and choose a limit How it Works The OneTouch analyzer broadcasts a message to discover DHCP servers in the broadcast domain Typically there should be only one DHCP server in the broadcast domain It responds with an IP address and lease and provides other information such as the subnet mask a
76. Results If the voltage is below the PSE type s minimum or the delivered power is below the class s specified maximum deliverable power Chapter 3 Network Infrastructure Tests PoE Test the test will fail If the port meets the class s voltage and power requirements the test will pass When you set TruePower to On the loaded voltage and available power up to the class s maximum will be displayed If TruePower is off only the unloaded voltage is displayed LF My profile OneTouch AT Public Internet ay ay se TT De 2 10 250 0 1 10 250 0 2 10 250 1 221 39 Devices Maximum power received Voltage on from the PSE SE 1000Mb FDx 47 V 12 96 W d E v rsr a 10 250 0 224 gt gt Figure 34 HOME Screen PoE Test Passed 81 OneTouch AT Users Manual Figure 34 shows the HOME screen after testing to Class 3 ona switch port capable of supplying the specified power Tap the PoE test results on the HOME screen then tap the PoE tab to show detailed results PoE Test OneTouch AT C9 PoE Requested Class 0 12 94 W Received Class 0 PSE Type 1 Unloaded Voltage Pairs Used TruePower Voltage TruePower Power Figure 35 Detailed PoE Test Results Test Passed 82 Chapter 3 Network Infrastructure Tests PoE Test LF My profile OneTouch AT Public Internet Private Intranet _ BY g v vss d bn DHCP Tey Z 10 250 0 1 10 250 0 2 10 250 1 221 31 Devices SW1 fne
77. Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price Fluke Networks reserves the right to invoice Buyer for importation costs of repair replacement parts when product purchased in one country is submitted for repair in another country Fluke Networks warranty obligation is limited at Fluke Networks option to refund of the purchase price free of charge repair or replacement of a defective product which is returned to a Fluke Networks authorized service center within the warranty period To obtain warranty service contact your nearest Fluke Networks authorized service center to obtain return authorization information then send the product to that service center with a description of the difficulty postage and insurance prepaid FOB destination Fluke Networks assumes no risk for damage in transit Following warranty repair the product will be returned to Buyer transportation prepaid FOB destination If Fluke Networks determines that failure was caused by neglect misuse contamination alteration accident or abnormal condition of operation or handling or normal wear and tear of mechanical components Fluke Networks will provide an estimate of repair costs and obtain authorization before commencing the work Following repair the product will be returned to the Buyer transportation prepaid and the ee will be billed for the repair an
78. a Profile See Managing Files on page 303 The Profile is a plain text file with a profile extension that can be displayed in a web browser or a text editor Editing Profiles You can edit and save Profiles using the OneTouch analyzer Profiles are not intended to be edited with a text editor If they are edited outside the OneTouch analyzer they cannot be used because they are protected by a checksum 170 Chapter 6 Wired Analysis Chapter 6 Wired Analysis 2 a3 Wired Analysis jj Description The OneTouch analyzer discovers e Devices in the broadcast domain e Devices that are connected to APs in the broadcast domain e The server specified in the DNS test e The servers specified in user tests Additional devices can be found through passive discovery When the analyzer is connected to a trunk port and is not configured for a VLAN all devices on the trunk are discovered When the analyzer is connected to a trunk port and is configured for a VLAN only devices in the same VLAN are discovered Devices are categorized and displayed on the WIRED ANALYSIS screen A summary view of hosts access devices and servers provides an overview of devices on the network along with relevant details such as IP address MAC address switch slot and port utilization and problems Devices can be sorted according to IP address MAC address problems utilization or other attributes Tap a device on the summary list to vi
79. ace and File Access Firefox G OneTouch Remote View 19216819686 129 196 132 368 Gscol2sz Dox Wc 1 51 dem Figure 117 Remote Access One Touch Home Screen Connect Using a VNC Client To connect to the OneTouch analyzer using a VNC Client 1 Obtain the IP address of the management port as described on page 273 Provide the OneTouch analyzer s management port IP address to your VNC client Connect using your VNC client If required enter the OneTouch analyzer s remote access user name and password See Configure Login Credentials for Remote Access on page 274 311 OneTouch AT Users Manual 5 Navigate the user interface with your pointing device mouse touch screen etc to select items Remote File Access 312 You can remotely access files on the OneTouch analyzer using a Web Browser FTP or a network drive mapped with WebDAV Remote File Access Using a Web Browser To access the OneTouch analyzer s user file system using a web browser 1 Obtain the IP address of the management port as described on page 273 2 Open a web browser 3 Enter the OneTouch analyzer s Management Port IP address in the web browser s field 4 If required enter the OneTouch analyzer s remote access user name and password See also page 274 5 Select the Files button Chapter 10 Managing Files Remote User Interface and File Access Firefox O OneTouch gt 192 16
80. age 260 255 OneTouch AT Users Manual 256 VoIP ANALYSIS Screen LOG Tab 10 Tap the LOG tab The LOG screen is displayed I Factory Floor OneTouch AT 010 250 000 108 SCCP Register with CM Device Name SEP001BD512E4D5 2i Station User ID 0 Station Instance 0 Device Type Unknown 309 Max Streams 5 192 168 021 010 11 53 50 am SCCP Register ACK Date Template M D Y Keep Alive Interval 30 Secondary Interval 60 27 192 168 021 010 11 53 50 am SCCP Capabilities Request J 010 250 000 108 11 53 50 am SCCP On Hook PoE Power 5 93 W 48 V 125 mA 3 6 1 2 CAPTURE FILES Figure 93 The VoIP Analysis Results Screen LOG Tab The LOG screen shows messages regarding VoIP related protocols DHCP Shows that the phone obtained an IP address TFTP Shows that the phone downloaded the IP Phone Load from the server SIP or SCCP messages show initialization information such as the phone registering with the call manager When you place a call messages show the call state establishment of the RTP session etc When the call is terminated packet statistics including loss and jitter MOS score and R factor are shown RTP The RTP codec in use is shown along with VLAN information and type of service TOS which specifies the call traffic s priority Chapter 8 Tools Testing Tools The icons at the left side of the LOG screen indicate the type of device that sent the messag
81. age 89 e Gateway Test page 95 e DHCP Server Test page 99 e DNS Server Test page 102 e Wired Analysis page 104 65 OneTouch AT Users Manual OneTouch Instrument 7 66 Description Tap the OneTouch instrument icon located at the bottom of the HOME screen to show details of the wired and Wi Fi network connections including addresses transmit and receive statistics errors and SFP information Configuration Connect the OneTouch analyzer to a wired network a Wi Fi network or both see Connect to a Network on page 50 and tap the AutoTest button vest How it Works The OneTouch analyzer collects and displays connection parameters such as IP addresses and monitors and reports on transmitted and received frames Received frames with errors are categorized based on the type of error and error counts are shown If an SFP is installed its manufacturer model type serial number and revision code are shown Results On the HOME screen the wired IP address is shown to the left of the OneTouch instrument icon 10 50 1152 i 10250 0182 and the Wi Fi IP address is shown on the right Tap the OneTouch instrument icon to view test results and statistics gathered from the wired and Wi Fi connections The ONETOUCH results screen has two tabs one for the wired connection and another for the Wi Fi connection Chapter 3 Network Infrastructure Tests OneTouch Instrument WIRED Results Tab m My Profile OneTo
82. agement port as described on page 273 Select the Windows 7 button f Right click Computer Select Map network drive In the Map Network Drive dialog select an available drive letter Enter the path to your OneTouch For example http 10 250 50 4 files Be sure to add files after the address You may be asked for a user name and password if the user and password credentials are enabled on the OneTouch analyzer s management port See also page 274 You may experience delays when using the network drive if there is no proxy server between the computer and the OneTouch Microsoft has documented this issue and the solution at http support microsoft com kb 2445570 315 OneTouch AT Users Manual Other Remote Access Information Disconnect a Remote User Remote control users connected to the OneTouch analyzer through a web browser or a VNC client can be disconnected through the selection of the Remote Access icon wg 1 Tap the Remote Access icon ae on the OneTouch analyzer te OneTouch AT Figure 120 Remote Access icon located in Shortcut Bar 2 Select the Disconnect button Management Port Status Remote client 192 168 196 99 DISCONNECT Figure 121 Management Port Status dialog Remote Control Disconnect 3 A remote user s IP address is shown on the same dialog box as the Disconnect button Notes about Remote Controlling the OneTouch e Use the Up Down arrows or the PgUp and PgDn keys to scr
83. alyzer read the safety information that starts on page 15 This chapter helps you quickly begin using the OneTouch analyzer Objectives Follow the steps in this chapter to e Add a Connect TCP user test to the HOME screen e Connect the OneTouch analyzer to a network e Run AutoTest e View the results Add a User Test User tests are tests that you create to test specific functionality of your network The following example explains how to add a Connect TCP user test to the HOME screen Other user tests can be added by performing similar steps You can also add user tests from a Wired Analysis screen as described in Wired Analysis Tools on page 182 45 OneTouch AT Users Manual Add a TCP Test to the Home Screen 46 You can add user tests to any of the three tiers on the HOME screen The tiers provide a framework for you to organize the tests according to the network s structure The Connect TCP test performs a TCP port open to the selected target to test for application port reachability using a TCP SYN ACK handshake 1 To add a Connect TCP user test touch and hold any white space on a test tier of the Home screen For this exercise touch and hold white space on the top tier EE Basic OneTouch AT Touch and hold white space User Tests are on the three Test Tiers a ty faust PE Network cite Infrastructure Tests m E Figure 16 The Home Screen Chapter
84. anage files in the Profiles ACLs Reports or Screens directory Then tap the file that you want to manage CB My Profile OneTouch AT Tap the file a you want to Jinternal Profiles manage BASIC Wi Fi profile BASIC profile Cients Mktg profile Cients Prod profile Cients Sales profile Devices Security profile Devices VoIP profile Devices Wi Fi profile IGMP Multicast Test profile Infrastructure Only profile Lab Network Test profile My Profile profile 5 662 KB 06 26 2012 12 31 40 pm DELETE RENAME EXPORT Figure 113 Manage Profiles Screen DELETE DELETE permanently removes the file from the list and from memory You must tap the MANAGE button and select a file in the list to make the DELETE button available RENAME RENAME lets you change the name of a profile AP authorization list report or screen You must tap the MANAGE button and select a file in the list to make the RENAME button available The file s extension cannot be changed using the built in file manager A file named LabNetwork profile will retain the profile Chapter 10 Managing Files Using the Built in File Manager extension even if you change its name The file s extension should not be changed using any file management tool EXPORT EXPORT lets you save a copy of the file to internal memory an SD card or a USB flash drive Tap the EXPORT button to show the navigable file tre
85. and and 7 0 dBi peak in the 5 GHz band External antenna connector Reverse SMA 1 External antenna port is receive only no transmit Wi Fi Adapter Applicant s name Qualcomm Athheros Inc Equipment name Wi Fi testing device Model number AR5BHB112 Manufacturing Year Month 2012 06 Manufacturer Atheros Communications Inc Country of origin USA 325 OneTouch AT Users Manual Data rate 802 11a 6 9 12 24 36 48 54 Mbps 802 11b 1 2 5 5 11 Mbps 802 119 6 9 12 24 36 48 54 Mbps 802 11n 20 MHz MCSO 23 up to 216 Mbps 802 11n 40 MHz MCSO 23 up to 450 Mbps Operating frequency Security 2 412 Band 5 170 64 128 2 484 GHz Industrial Scientific Medical 5 825 GHz Bit WEP Key WPA WPA2 802 1X Transmit output power tolerance 2 0 dBm 802 11a 12 dBm 2 dBm 54 Mbps 802 11b 17 dBm 2 dBm 11 Mbps 802 11g 16 dBm 2 dBm 54 Mbps 802 11gn HT20 802 11gn HT20 802 11gn HT40 802 11gn HT40 802 11an HT20 802 11an HT20 802 11an HT40 802 11an HT40 16 dBm 2 dBm MCSO 15 dBm 2 dBm MCS7 15 dBm 2 dBm MCSO 14 dBm 2 dBm MCS7 15 dBm 2 dBm MCSO 12 dBm 2 dBm MCS7 14 dBm 2 dBm MCSO 11 dBm 2 dBm MCS7 Receive sensitivity tolerance 2 dBm 802 11a 81 dBm 2 dBm 54 Mbps 802 11b 92 dBm 2 dBm 11 Mbps 802 119 82 dBm 2 dBm 54 Mbps
86. and or both 6 The Transmit Probes setting is on by default If you want the analyzer to be silent on Wi Fi set Transmit Probes to off For details see Wi Fi Analysis on page 201 7 Set Scan Only to Off When Scan Only is set to On the OneTouch analyzer will perform Wi Fi analysis as described on page 197 but it will not connect to a Wi Fi network 51 OneTouch AT Users Manual 52 10 11 12 13 Tap the SSID button and select an SSID from the list Or if you want to connect to a network that is hidden not broadcasting its SSID tap the ADD SSID button Tap the back button Ea Tap the Security button and enter the credentials that are appropriate for your network Tap the Address button if you want to enter a static IP address enable IPv6 or change the analyzer s MAC These options are described on page 249 The options are the same for the analyzer s Wi Fi and wired test ports You do not need to tap the Authorization Default button at this time This feature is described in Authorization Status Tool and Default Setting on page 235 Press the key on the front panel Chapter 2 Get Started Run AutoTest Run AutoTest AutoTest provides a comprehensive test of network infrastructure along with user defined tests The OneTouch analyzer does not initiate any link user test or infrastructure test activity until you run AutoTest Tap the AutoTest button located at the lower right corne
87. ap the AutoTest button How it Works When you run AutoTest the OneTouch analyzer attempts to connect to the configured Wi Fi network The OneTouch analyzer logs the steps in the connection or connection attempt This can be a valuable troubleshooting aid When AutoTest completes the analyzer stays connected to the Wi Fi network You can roam from one AP to another The OneTouch analyzer collects and displays information about the currently connected AP including the manufacturer BSSID channel number etc Transmit and receive statistics utilization and amount of time connected are updated continuously Results are reported on the RESULTS tab Navigation controls at the bottom of the RESULTS screen let you see connection results of previously roamed APs 90 Chapter 3 Network Infrastructure Tests Wi Fi Network Connect Test Results If the connection is made the test passes and a green check mark A is shown next to the AP icon amp on the HOME screen If the connection attempt fails a red x X is shown next to the AP icon The warning icon A is displayed if a warning condition occurred see page 92 but the test otherwise passed Tap the AP icon for detailed results OneTouch AT OneTouch AT 2 03 18 pm Supplicant PSK AP ware Weert 2 03 18 pm Wi Fi SSID TubeOutside 00247b 26cec0 2 03 26 pm Channel n 2 03 18 pm WPA2 Personal Security WPA2 P AES 2 03 22 pm Began scan for AP IP Address 192 168 0 20 DHCP 2
88. arest switch information to the body of the email if it is sent via the wired interface It adds AP information to the body of the email if sent over Wi Fi The OneTouch analyzer looks up the SMTP server name contacts the server sets up SSL or TLS communications if necessary authenticates if necessary and uses the SMTP protocol to send the email The SMTP protocol provides confirmation that the email was sent and provides a return code if an error occurs Additional verification of test success is available by checking the inbox of the email account you specified in the To Email setting Chapter 4 User Tests Email SMTP Test Results Results provide a complete breakdown of the total time it took to send the email m My Profile OneTouch AT A SETUP RESULTS DNS Lookup TCP Connect Data Start Data Transfer Total Time Data Bytes Rate bps Ping Return Code TEST AGAIN Figure 57 Email SMTP Test Results 161 OneTouch AT Users Manual 162 DNS Lookup is the amount of time it took to resolve the optional URL into an IP address TCP Connect is the amount of time it took to open the port on the server Data Start is the amount of time from when the port was opened until the server allowed the email to be uploaded Data Transfer is the time it took to send the email header and payload to the target server Total Time is the sum of DNS lookup TCP connect data start and data transfer time It is
89. ate and time when the AP was first discovered Tap the Wired Discovery button 9 if shown to go to the current device s wired details screen To return to the Wi Fi details screen tap the Wi Fi Discovery button shown on the wired device details screen The Discovery buttons will only be visible when a device has been discovered during Wired and Wi Fi Analysis Tap the Channel Filter Button to show a summary of the channels the AP is using Tap the SHOW ALL kwan button to show all channels again Tap the Client Filter Button to show a summary of the clients associated with the AP Tap the SHOW ALL kiwan button to show all clients again Tap the Network Filter Button to show a summary of the networks that are using the access point Tap the SHOW ALL button to show all networks again Chapter 7 Wi Fi Analysis AP Analysis AD This changes based on the selected sort key The AP s signal level in dBm as measured by the OneTouch analyzer is displayed or the AP s utilization is displayed The signal strength icon provides a quick visual indication of the AP s signal strength as measured by the OneTouch analyzer See page 205 for a list of the thresholds that change the icon s appearance When a specific network AP or client is selected details are shown and related tools are available The Wi Fi TOOLS button eas appears in the lower right corner of the screen See Wi Fi TOOLS on page 234 217 OneTouch AT Us
90. ation of higher quality of service QoS for applications such as VoWiFi Using the DSCP control you can specify a priority for the generated traffic by changing its classification This is a six bit field The default value of zero specifies best effort 10 Port specifies the UDP port for the test s control connection The same port must be specified on a peer endpoint The next two higher port numbers are also used for the test See How it Works below Run the Test 1 Torun the test ensure that you have started the endpoint then start the Wired Performance Test by tapping AutoTest or TEST AGAIN on the Wired Performance Test RESULTS tab How it Works A TCP control connection is established on the port that is specified in the test configuration A UDP connection is established on the next higher port number configured port 1 for test traffic flow On the next higher port configured port 2 a UDP connection is established for exchanging latency measurement frames When using a peer endpoint a OneTouch AT analyzer separate upstream and downstream measurements are provided for rate frames sent frames received and lost frames Latency and jitter measurements are always made on the round trip When using a reflector endpoint all measurements are made on the round trip 133 OneTouch AT Users Manual Results The test will fail if the upstream or downstream connection fails or cannot be established or
91. atistics they must be available on the network via SNMP and you must configure the OneTouch analyzer for SNMP See SNMP on page 174 How it Works Information is displayed based on its availability via Link Level Discovery Protocol LLDP Cisco Discovery Protocol CDP Extreme Discovery Protocol EDP Foundry Discovery Protocol FDP and via SNMP LLDP CDP EDP or FDP is used to identify the nearest switch the connected port the switch s address and other information when available The OneTouch analyzer uses SNMP to acquire system group information and packet statistics for the port where the OneTouch analyzer is connected Results On the HOME screen a green check mark next to the Near est Switch icon indicates that the test passed A warning icon 4 next to the Nearest Switch icon indicates that errors or dis cards were seen but the test otherwise passed A red X 3 indi cates that the test failed When the OneTouch analyzer is connected to an un powered switch the un powered switch icon is displayed x Ss Chapter 3 Network Infrastructure Tests Nearest Switch Test In this condition test results vary Apply power to the switch for complete test results Run AutoTest then tap the Nearest Switch icon E to show the results There are two tabs PORT and STATISTICS BASICc OneTouch AT Discovery Protocol Cisco IOS Software C3750 Software C3750 IPSERVICESK9 M Version 12 2 50 SE2 RELEASE S
92. c functionality on your network To edit a user test tap its icon on the HOME screen Two tabs are shown SETUP and RESULTS Tap the SETUP tab You can save user tests along with other OneTouch analyzer settings in a Profile See Profiles on page 165 Icons for user tests are located in the Test Tiers The Test Tiers occupy the top half of the OneTouch analyzer s display See Test Tiers on page 34 For instructions on adding user tests see Add a User Test on page 45 See also Finding User Test Target Servers in Wired Analysis on page 181 Each user test is listed below Select a test in the list to view its instructions e Ping ICMP Test page 106 e Connect TCP Test page 111 e Web HTTP Test page 116 e File FTP Test page 121 e Wired Performance Test page 126 e Wi Fi Performance Test page 139 e Multicast IGMP Test page 152 e Video RTSP Test page 155 e Email SMTP Test page 159 105 OneTouch AT Users Manual LZ Ping ICMP Test _4 106 Purpose Ping sends ICMP echo requests to the selected target to determine whether the server or client can be reached The target can be an IPv4 address IPv6 address or named server URL or DNS Configuration Server Enter the IP address or the name of the server you want to ping If you enter an IP address the DNS lookup portion of the test will be skipped Name The Name button allows you to assign a custom name
93. ces is displayed beneath this icon Tap the icon to display the WIRED ANALYSIS screen For more information see Wired Analysis on page 104 Network Access Tier i Q Nearest Switch Tap the icon to show details of the nearest switch If a problem is detected a red X appears on the icon See page 86 2 Cable Tap the link icon to view cable and PoE statistics See Cable Test on page 71 and PoE Test on page 79 for more information 35 OneTouch AT Users Manual 36 3 Wi Fi Access Point Tap the icon for AP test results and connection log For more information see Wi Fi Network Connect Test on page 89 Instrument Tier 10Q0Mb FDx 478V 13W 10 250 0 222 10 250 0 231 TOOLS button Tap this button to enter the TOOLS menu See Chapter 8 Tools beginning on page 247 Cable Tap the icon to view cable link and PoE test results See Cable Test on page 71 and PoE Test on page 79 for more information OneTouch Icon Tap the icon to view a detailed list of wired and Wi Fi transmit and receive statistics along with address information Note that the analyzer s wired and Wi Fi IP addresses are shown to the left and right of the icon See page 66 Wi Fi Analysis Tap the icon to open the Wi Fi Analysis screen See Chapter 7 Wi Fi Analysis beginning on page 197 AutoTest Button Tap the button to run all configured t
94. ch user s phone for complete internet connectivity feedback or allowing a test supervisor to maintain a repository of all OneTouch testing being performed in the field The message identifies the OneTouch analyzer being used and the wired or Wi Fi link used such as the nearest switch or AP The SMTP Server may be a private server or a universally available free email service such as Gmail Refer to the SMTP service provisioning information for the SMTP server name and port If Wi Fi or IPv6 are enabled in addition to the wired IPv4 port a separate message will be sent using each transport Configuration SMTP Server Enter the name of the SMTP mail server that will process the email The Name button allows you to assign a custom name to the test See also Name on page 106 Time Limit The amount of time allowed for the SMTP server to acknowledge that the email was successfully sent From Email If your SMTP server blocks invalid addresses this will need to be a valid address Otherwise any name is acceptable This address will appear in the from field of the email that the OneTouch analyzer will send To Email Enter the recipient s address here SMTP Server Port Usually port 25 for non SSL or port 587 for SSL TLS 159 OneTouch AT Users Manual 160 Login If the SMTP server requires authentication set Login to On and enter the username and password How it Works The OneTouch analyzer adds the ne
95. ch AT Users Manual File Tools The following file tools are available on the TOOLS screen Profiles AP See Chapter 5 Profiles beginning on page 165 Authorization See Save an Authorization File on page 238 Reports 270 The OneTouch analyzer can create a comprehensive report in PDF format with specific report options The available options are Tools Settings AutoTest Wired Analysis Wi Fi Analysis and VoIP Analysis When you initially power on a OneTouch analyzer only two selectable report options are available the Tools Settings and AutoTest You must run AutoTest to include AutoTest data in the saved report Obtaining Report Options If you want to see AutoTest Wired Analysis Wi Fi Analysis or VoIP Analysis options included in your saved report follow these guidelines e To obtain AutoTest and Wired Analysis data in your report run AutoTest select its check box and save e To obtain Wi Fi Analysis data in your report run Wi Fi Analysis select its check box and save e To obtain VoIP Analysis data in your report run VoIP Analysis select its check box and save Note The OneTouch analyzer must be connected to the wired network to display the Wired Analysis option in the SAVE report option list Chapter 8 Tools File Tools verifi 2 OneTouch AT Report Sections Figure 98 Available Report options To save a OneTouch analyzer report 1 2 3 4 5 On the HOME s
96. chnical information on the web and closing trouble tickets in help desk portals To access the web browser or the SSH client 1 Establish a wired or Wi Fi Ethernet connection to your network You can use a copper or fiber connection at Port A or a copper connection at the management port 2 On the HOME screen tap TOOLS F3 In the Testing Tools section tap Browser 4 Use the Web Server button to specify the target server 5 8 Chapter 8 Tools Testing Tools Select the port you want to use for the browser connection the management port the wired port Port A using copper or fiber or the Wi Fi port Set Mobile to On to advertise to the web server that you are on a mobile device If available you will receive content formatted for the smaller screens of mobile devices Use the Proxy button to specify a server through which the connection will be established Tap the LAUNCH button to launch the browser Swipe your finger across the display to pan across a web page Tap a text entry area to display the touchscreen keyboard Note The browser does not support Flash or Java Browse to a Test Target from the HOME Screen The browser can be launched from SETUP or RESULTS screens of the following tests DNS Ping TCP HTTP FTP RTSP SMTP This lets you test web connectivity to the configured servers 1 Tap the test s icon on the HOME screen 2 Tap the wired analysis TOOLS button oos 3 Tap the BROWSE button at
97. cket captures Profiles AP Authorization lists Reports and Screens can be managed using the built in file manager File management operations include loading viewing importing exporting renaming or deleting files Certificates can be loaded using the Wired 802 1X settings dialog See page 248 Packet captures can be managed using the Capture tool See page 302 Using the Built in File Manager To manage files using the built in file manager 1 2 On the HOME screen tap TOOLS E3 Scroll down to the File Tools section OneTouch AT A File Tools 303 OneTouch AT Users Manual 3 Tap Profiles AP Authorization Reports or Screens depending on the type of file you want to manage The corresponding file manager screen appears The figure below shows each of the four types of file manager screens e OneTouch AT Ca BASIC Wi Fi My Profile OneTouch AT Clients Mktg Ca Clients Prod Clients Sales m My Profiles OneTouch AT Devices Security ca Devices VoIP Devices Wi Fi Problem Ticket Report fmm ay le OneTouch AT rpt 121115154220 L lt Gateway Statistics png 5 685 KB MANAGE SAVE rpt 121115154232 HTTP Test Results png som 121112123140 png 100 000 B MANAGE SAVE Veri Fi at Joe s Desk png Wi Fi Channel Summary png 864 7 KB MANAGE VIEW MANAGE Figure 111 The Four File Manager Screens The following section describes buttons that are avai
98. creen tap TOOLS F4 Scroll down to the File Tools section and tap Reports Tap the SAVE button Change the file name if desired then tap the Done button Use the check boxes to select report options to be included in the report Tap the SAVE button The report is saved in PDF format to the analyzer s internal Reports directory You can access the saved file as described in Chapter 10 Managing Files beginning on page 303 Tap VIEW to see the saved report on the OneTouch analyzer See also page 312 271 OneTouch AT Users Manual Screens 272 Save a Screen Image You can take a screen shot of the OneTouch analyzer s display as follows 4 Tap the text that says OneTouch AT at the top right corner of the screen CF My Profile OneTouch AT 2 Tap Save Screen The SCREEN FILENAME screen appears 3 A screen name that includes the date and time of the screen capture is populated in the name field Optionally you can edit the default name or type a new name using the on screen keyboard 4 When you are satisfied with the screen filename tap the DONE button The screen is saved Import Export Rename or Delete a Screen Image You can view previously saved OneTouch screens using the SCREENS tool You can manage import export rename or delete previously saved OneTouch screens using the MANAGE SCREENS tool 1 On the HOME screen tap TOOLS E4 2 Scroll down to the File Tools section an
99. d interrupting nearby people while you re using the Wi Fi locate feature USB A Connector This connector is for managing files on a USB storage devices such as a flash drive See Chapter 10 Managing Files beginning on page 303 Many USB flash drives have an LED on the front Note that the USB flash drive is inserted into the OneTouch analyzer with the back of the flash drive facing the front of the analyzer You do not need to software eject a USB storage device before removing it Wait for the analyzer to stop writing to the device then physically remove it USB keyboard operation is supported on the port mouse operation is not Micro USB Connector This connector is reserved for future use 25 OneTouch AT Users Manual G SD Card Slot This is for inserting an SD card You can manage files on an SD card See Chapter 10 Managing Files beginning on page 303 GVO015 EPS Figure 6 Insert the SD Card You do not need to software eject the SD card before removing it Wait for the analyzer to stop writing to the card Then gently push the card in until a soft click is heard Release the card and remove it 26 Chapter 1 Get Acquainted Connectors Keys and LEDs A B 2 GVO008 EPS Figure 7 Top End View Connectors 2 External Antenna Connector see Locate Tool on page 243 3 Fiber Port A SFP receptacle Wired Ethernet Port A RJ45 connector 4
100. d return transportation charges FOB Shipping point THIS WARRANTY IS BUYER S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES INCLUDING LOSS OF DATA ARISING FROM ANY CAUSE OR THEORY Since some countries or states do not allow limitation of the term of an implied warranty or exclusion or limitation of incidental or consequential damages the limitations and exclusions of this warranty may not apply to every buyer If any provision of this Warranty is held invalid or unenforceable by a court or other decision maker of competent jurisdiction such holding will not affect the validity or enforceability of any other provision 4 04 Fluke Networks PO Box 777 Everett WA 98206 0777 USA Contents Chapter 1 Get Acquainted Overview of Features ccccceccceeeeceeeeeeeeeeeeeeeeesnaeeseetees 13 Safety Information ccceecceeceeeeeeeeeeeeeeceeaeeeaeeeeeeseeeenes 15 Register Your Product c cecccceecceeeeeeeeeeeeeeeeeeeeenaeeeesaees 17 Contact Fluke Networks o c eceeceeeeeeeeeeeeeeteeeeeeeeeenaees 17 Additional RESOULCES eecceeeeteeeeseeeeeeeeeeeeeeeeeeaeeeeeneeetaas 18 AC Adapter and Battery eccceecceeeseeeeeeeeeeeeeeeeeeeeenes 19 Charge the Battery
101. d tap Screens The SCREENS tool appears 3 Tap a screen file and tap the VIEW button to view it on the OneTouch analyzer 4 To import export delete or rename a screen tap the MANAGE button then tap the screen file that you want to manage Chapter 8 Tools Maintenance Tools Tap a management button DELETE RENAME EXPORT or IMPORT and complete the operation When using EXPORT or IMPORT you can tap to navigate the displayed directory structure Maintenance Tools Version Information To display software and hardware version information 1 On the HOME screen tap TOOLS E3 2 Scroll down to the Maintenance Tools section and tap Version Information The module and platform serial number version number and hardware revision are shown Management Port The management port is the RJ 45 Ethernet port located on the left side of the OneTouch analyzer The Management port links automatically when connected to a network You do not have to tap the AutoTest button to make the management port link The OneTouch analyzer s management port can be used for Remote viewing and control of the OneTouch analyzer via web browser Accessing the OneTouch user file system via web browser or FTP Verifying and changing switch provisioning using the built in telnet and SSH tools Accessing technical information on the web using the built in web browser To configure the Management Port 1 On the HOME screen tap TO
102. der of all packets sent by the OneTouch analyzer It has no effect on received packets Wait for Rx Frame By default when you connect the analyzer to a switch port the analyzer attempts to ensure that the port is in the forwarding state before conducting tests If you know that the switch port is in the forwarding state immediately upon link set Wait for Rx Frame to Off To change the Wait for Rx Frame setting 1 On the HOME screen tap TOOLS E3 2 Tap the Wired button 3 Tap the Wait for Rx Frame button 4 Select On or Off 251 OneTouch AT Users Manual Wi Fi See Establish a Wi Fi Connection on page 51 Analysis See SNMP on page 174 and Slow Discovery on page 174 Testing Tools The following testing tools are available on the TOOLS screen Capture See Chapter 9 Packet Capture VoIP Analysis 252 The VoIP Analysis tool lets you connect inline between a VoIP phone and the network for real time troubleshooting and analysis of VoIP phone issues The VoIP analysis tool reveals issues related to PoE DHCP TFTP SIP and SCCP The tool provides visibility into unencrypted SIP Session Initiation Protocol and SCCP Skinny Call Control Protocol traffic You can use VoIP Analysis to debug VoIP phone problems and quantify the quality of a VoIP call e Quickly diagnose IP phone boot up and call control problems e Measure key VoIP metrics including frames sent dropped frames and Mean Opi
103. device s IP address and name have been automatically entered in the test s SETUP screen e The test s icon has been added to the HOME screen Make other changes to the test setup as needed Tap the TEST AGAIN button EARR to run the test immediately or press the HOME key on the front panel and run AutoTest to run all configured tests Port Scan The Port Scan feature scans the target device for many commonly used open ports Results are reported on the device s button on the WIRED ANALYSIS screen The device s button must be expanded to view the port scan results To use the Port Scan feature 1 Run AutoTest Es 2 Tap the Wired Analysis icon A J on the HOME screen 3 Tap a device s button to expand it 182 Chapter 6 Wired Analysis 4 Tap the wired analysis TOOLS button Feas 5 Tap the Port Scan button The OneTouch AT analyzer scans the target device for open ports Results are reported on the device s expanded button a SW1 fnet Port scan 10 250 0 1 Cisco 00000c 070707 results Address IPv4 10 250 0 1 open ports Ports 22 ssh 23 telnet 80 http 443 https SNMP Up Time 3 w 1 d 2 h 43 m Location COS_DEV Rack L1 R2 Contact JERRY_H Local Frame Statistics Total Rate Unicasts 1147 fr 9 4 fr s Multicasts 505 fr 11 2 ft s Broadcasts 72 fr 1 lt 1 fr s Figure 64 Port Scan Results AutoTest Clears Wired Analysis Results When you run AutoTest wired Analysis results are clear
104. e m My Profile OneTouch AT m My Profile OneTouch AT lt Tm internal H internal a i sdcard wads itari i H Certificates Tap to go Profiles Tap to open repots Up one level folder sipopan Exporting My Profile profile Exporting My Profile profile Figure 114 File Manager Export File Tree Navigate to the desired location and tap the OK button to save a copy of the file IMPORT To import a profile AP authorization list report or screen 1 Put the file to be imported on an SD card or USB flash drives 2 Insert the SD card or connect the flash drive to the OneTouch analyzer In the file manager tap the MANAGE button 4 Tap the IMPORT button 5 Navigate to the file to be imported and tap it 307 OneTouch AT Users Manual 6 Tap the OK button The file is imported Note that the file will not appear in the file manager s file list if it does not have the correct extension Profiles must have the profile extension AP authorization lists must have the acl extension reports must have the pdf extension and screens must have the png extension to be displayed in the file list You can import other file types but they will not be displayed in the file manager s list Remote User Interface and File Access You can access the OneTouch analyzer remotely when you connect to its management port Remote viewing of the OneTouch analyzer s user interface is possible via a
105. e P Phone connected to Port B amp switch DHCP DHCP server d VolP call manager A VolP TFTP server yo VoIP RTP the near phone at Port B wir VoIP RTP the far phone Stopping the Test To end the VoIP Analysis test tap the back button E When you tap the back button a second time power to the phone is removed VoIP Analysis Report After running a VoIP analysis test you can tap the OneTouch AT button at the top right corner of the screen to create a report that includes all of the information from the MONITOR and LOG screens VoIP Analysis Packet Capture When this option is purchased and enabled VoIP analysis packet capture creates a capture file containing all traffic seen inline between the switch and the phone The capture file can be saved and then analyzed using Fluke Networks ClearSight Analyzer software or other protocol analysis software Use VoIP capture for saving VoIP traffic Use packet capture see Chapter 9 Packet 257 OneTouch AT Users Manual Capture beginning on page 281 to capture higher volume traffic 1 Follow steps 1 through 5 beginning on page 253 2 On the VoIP Capture Enable button select On Factory Floor OneTouch AT VoIP Capture fable ET PAS A 2 PoE Power 5 93 W 47 V 125 mA 3 6 1 2 CAPTURE FILES Figure 94 The VoIP Analysis Configuration Screen 3 Tap the START button F 4 Observe the MONITOR or LOG tab of the VoIP ANALYSIS
106. e This connection method is preferred when performing tasks such as debugging communication problems between an endpoint e g access point PC phone camera and the network e If present PoE is passed through when using inline packet capture e All traffic is passed between the ports regardless of filters that you have set See General Information about Capture Filters on page 282 e Traffic is passed between ports only when the packet capture is running Link is dropped when you leave the CAPTURE screen To Configure Wired Packet Capture 1 On the HOME screen tap TOOLS F3 2 In the Testing Tools section tap Capture 3 Tap the Connection button and select one of the following options e Port A only e Ports A and B e Inline 285 OneTouch AT Users Manual The CAPTURE screen is displayed E My Profile OneTouch AT Ta Standalone Capture Frame Silic AutoTest Capture E or CAPTURE FILES Figure 104 The Wired CAPTURE Screen Port A Filter and Port B Filter From the CAPTURE screen tap the Filter button for Port A or Port B You can set up independent filters for packets received at Port A and at Port B MAC When you enter the MAC address of a host only packets that contain the host s MAC address as the source or destination will be captured 286 Chapter 9 Packet Capture Wired Packet Capture Connection Options VLAN When you enter a VLAN number only traffic that is tagged fo
107. e OneTouch analyzer does not transmit 245 OneTouch AT Users Manual m My Profile OneTouch AT 9 lt 3 ap cos 1_ Ch 5 Cisco 001d46 fc8540 SSID AuthorizedGuest a Signal Strength 27am amp 60 30 0 6 Seconds Sound On Off Figure 89 Locate Screen The Authorization Status icon is described on page 236 The high water mark shows the strongest signal received since the test began One minute of data is displayed This icon indicates whether an AP or a client is being located 000 O The Signal Strength Bar grows or shrinks based on signal strength It changes color according to the signal strength thresholds shown on page 205 If the signal is lost the bar turns gray You can switch off sound to silently locate APs or clients 246 Chapter 8 Tools Test Settings Chapter 8 Tools Tap the TOOLS icon EJ on the HOME screen to access the TOOLS screen m My Profile A Test Settings Testing Tools Figure 90 Tools Screen Test Settings The following test settings can be configured via the TOOLS screen Refer to the following pages Wired on page 248 Wi Fi on page 252 SNMP on page 174 Slow Discovery on page 174 247 OneTouch AT Users Manual Also included in this section View or Change the analyzer s MAC Addresses on page 250 Wired 248 On the HOME screen tap TOOLS KI then tap the Wired button to access the wired se
108. e Identifier are replaced by the manufacturer s name The results are sorted alphabetically MAC Address A numerical sort Problems Devices are sorted according to how many problems are detected for the device Device Type This sorts devices in the following order Virtual machines Hypervisors Servers VoIP TFTP server VoIP phone VoIP call manager Lightweight wireless access point Wireless LAN controller Wi Fi client Wireless access point Fluke Networks tool Printer Switch Router Client Domain An alphabetic sort based on the Windows NetBIOS domain name Top Unicast A numerical sort based on the number of unicast frames sent Top Multicast A numerical sort based on the number of multicast frames sent Top Broadcast A numerical sort based on the number of broadcast frames sent Chapter 6 Wired Analysis e Switch Name Slot Port An alphabetic sort based on the switch s best name slot and port e VLAN A numerical sort based on VLAN number Finding User Test Target Servers in Wired Analysis A reverse DNS look up is done for all discovered devices When you set up a User Test you may enter a URL the common name of a web site such as www google com to specify the user test s target When the user test runs a DNS lookup is performed to resolve the target s IP address This IP address will appear on the HOST tab and on the ALL tab of the Wired Analysis results The analyzer perfor
109. e TEST AGAIN button TESTAGAIN to re run the test 57 OneTouch AT Users Manual Add More User Tests You can add more user tests of any type to the HOME screen Touch and hold white space on any of the three user test tiers to display the ADD TEST screen You can touch and hold white space between existing test icons Test tiers are shown on page 46 You can also add user tests from a Wired Analysis screen as described in Wired Analysis Tools on page 182 Each user test is listed below Select a test in the list to view its instructions e Ping ICMP Test page 106 e Connect TCP Test page 111 e Web HTTP Test page 116 e File FTP Test page 121 e Wired Performance Test page 126 e Wi Fi Performance Test page 139 e Multicast IGMP Test page 152 e Video RTSP Test page 155 e Email SMTP Test page 159 Organize User Tests on the Test Tiers User tests are performed starting with the left side of the bottom tier progressing from left to right on each tier ending with the right most test on the top tier You can use the test tiers to logically group your tests in a way that is meaningful to you You can customize the test tier names to match your logical test grouping Rename the Clouds On the HOME screen the user test tiers are separated by clouds By default the cloud names are Public Internet and Private 58 Chapter 2 Get Started Run a Single User Test Again Intranet Tap a cloud
110. ea aE AEA 324 Network Ports cccccccceeeseeeeeeceeeeeeee seas eeeeeeeeeeaeeeeaaeene 324 Supported Network Standards cccccccessteeeeessees 324 SFP Adapters cceecceececeeeeeeeeeeeeeeeeeaeeseeaeeeseaeeseeaaeeesaees 325 Wi Fi Antennas 0 eee ee cece cee eeeecete cece eee teeeeeeeeeaeaeeeeeeeeees 325 Wi Fi Adapter oo eecceccceecceeeeeeeee teas eeteeeeeeeaeeeeeaaeeneeeeee 325 POWE sevtesectedtves oie vee teter dae aasa atai tie avin eds 327 Certifications and Compliance ccceceeceeeteeeees 327 NWIGIMONY sitencieectianciciaite niin nied a iaar aaa 327 Headset Jack o c eeecccececeeceeneeeeeeeeeeeeaeeeeeeeeeecaeeteeaeeneneeee 328 DIMENSIONS sieves sociccces sted neasecesteadeecte edad anaana Ea RANEE 328 WOIGNK eeeeecceceeeceeeeteeeeeeeeeeeeaeeeeaeeeeaaeseeeeaeeeeaeeseeeaeeea 328 Display sirinin ae eed 328 Regulatory Information cccceeceeeeeeeeeeeeeeeeeeeees 328 FCC and IC Interference Statement eee 330 Identification Numbers eccceeeeeeeeeeeeeeeeeeeeeeeeeeeteees 331 Exposure to RF Energy c sssscssceeeeseeeeesseeeneeeeeeeeeeees 332 Europe EU Declaration of Conformity cee 333 JAPAN STATEMENT ccseccsccccececcceceeeeeeseseesteceteeeeesenersenenseees 335 Brazil Statement eeccceeceeeeeeeeeeeeeeeeeaeeeeeeeeeeaaeeeseeees 335 Korea Statements simeoni 336 viii List of Figures Install and Use the Hand Strap c ccccsscceeseseeeeseee
111. eam traffic from the peer to the source analyzer Valid rates are from 100 Kbps to 100 Mbps If the actual rate is less than 99 of the requested rate the test will fail Loss Limit is the percentage of frames that can be lost If this value is exceeded the test will fail Duration is the length of time the test will run You can run a quick one second test or up to a full minute of testing Chapter 4 User Tests Wi Fi Performance Test Frame Size is the size of the frames that the OneTouch analyzer will exchange with the endpoint The header is included in the frame size The DSCP Differentiated Services Code Point control allows for verification of higher quality of service QoS for applications such as VoWiFi Using the DSCP control you can specify a priority for the generated traffic by changing its classification This is a six bit field The default value of zero specifies best effort Port specifies the UDP port for the data connection that will be used for the test Note that the next higher port number will be used for data flowing in the opposite direction and only applies to the Peer and This OneTouch test type To run as the Peer Test Type At the source OneTouch analyzer in the Wi Fi Performance test s setup tab ensure all options are set as described below Type Select Peer from the list See Configuration on page 127 Peer Enter the IP address of the endpoint to which you will be connecting
112. easurements Separate upstream and downstream traffic measurements are not possible To Configure a OneTouch AT analyzer as a Peer Follow these steps to configure a peer OneTouch AT analyzer endpoint 1 Connect ac power to the OneTouch AT analyzer This ensures that the unit will not run out of battery power and will not automatically power down if a Timeout Period is set 2 Tap the TOOLS icon F on the HOME screen 3 In the Testing Tools section tap the Performance Peer button The Port button appears 4 Ifthe default port is blocked in use by another application or otherwise unavailable tap the Port button and select a different port Note that you must select the same port in the source OneTouch AT Wired Performance Test configuration Chapter 4 User Tests Wi Fi Performance Test 5 Tap the START button im The PEER screen appears Link will automatically be established if you have not yet run AutoTest which establishes link It may take up to a minute to establish link e The Address section of the screen shows information about the peer e The peer s IP address subnet mask and the control traffic port are shown e The peer s MAC address is displayed e The Connections section provides information about the connection to the source OneTouch AT analyzer This section is populated with information when the source initiates the test and the connections are made e The IP address of the last source OneTouc
113. ecceeecceesseeeeeeeeeeeeeeeeeeenaees 19 Switch the Power ON seeseceeecseeeeeeeeeeeeeeeeeeeeesaees 19 Set the Language ecesceeeeeeeteteeeeeeeeeteaeeeeenaeeeeaes 19 Check the Battery Status cceeesseeeeeteeeeeseeeenees 20 Extend Battery Operating TiMe ceeeeeeeeeeees 20 Extend the Life of the Battery ccceeeeeeeeeee 20 Install and Use the Strap sssrin 21 Test Frame Systeri ecceeccceceeeeecceeceneseeeeseeeeseeeeeeeesseeees 22 Remove and Install a Module eee eeeeeeeeeeeeeeteeeeeeees 22 Connectors Keys ANd LEDS ceececeeeeeeetceeeeeseneeeenes 23 Port A and Port B Connectors eeeseeeeeeeeeseeeeeeeeees 27 Receive Rx Link and Transmit Tx LEDs 29 TOUCMSCFEOMN aestas oona e n e AE CANES tens 31 The HOME Sereen csesceeceseeeeeseeeeeeeeeeesaeeeeeeeeeeaeeeseaeees 32 SIVOMLCUE Bale aaa a tees vtec EE 33 Test TIES sectevcdvczed ces cavesscsacedccactes ach sinstuesuersetnads sineaveseedvads lt 34 Entering VOX ssssse ics cekesscestennccedsssansceedscevesctes as paasttecseeates 37 Entering Passwords and Other Hidden Text 38 URL Keyboard ssia iais aeiaai eniai 39 IPv4 Address Entry Keyboard essees 40 IPv6 Address Entry Keyboard essees 41 Set Preferences sririsssiisnssikr areae annaas 42 LAN QUAGE scciciscdissnesstsccieeecsactassseeasasinaessnecgensscaasieaazece 42 Date TIME sssri ssia airson san aai apa uE 42 Number Format cccccccsscceees
114. ed 287 a E A T ETATE 287 COPY FROM B and COPY FROM A Buttons 287 Inline Speed and Duplex sssssssesseesesissrssrrssenns 287 File Size Limit and Frame Slice Size ceee 288 Frame Size LIMIT ssssisrissisirssnsrainrsanninnnnsisaansadsnssnaraa 288 Frame Slice Size oo eeeeeeeeseeeeeeeceeeeceeeeseeeeeeaaeeeeeeeeeaas 288 vi Contents Next STED reonsinasn 288 Wi Fi Packet Capture ssssssssiissrisssrrssrrrsrinssrisssren 289 Emable Wi Fi sesisgececceenscagicgcstcdeeeivessdiidievistczsseviscinacieys 289 Configure Wi Fi Packet Filtering ceeeeeeeeeees 290 To Manually Configure a Filter ccccceeeeeeeeeeeee 290 Vea ass sa cece Base n seccantaeees cadtann EENE 291 Channel Mode i iccvcsicacedecsceceeareetieceeesteccedievecsstezsenes 291 Device BSSID MAC oui eeeceeeeesceeeeeeeeeeeeeteeeeeeeaeeeniees 292 Control Frame imsis iseanan annii 292 Data Fraime cccicccccisassessesscasceteccsadecesiaastacdenctiecedeecss 292 Management Frames cceeeeeeeeeneeeeeeeeeeeeeeeeeeees 292 Files Size Limit and Frame Slice Size isese 293 File F rmat goisidecaccccccdies aves thinevevesteneueveridegeedenctiveayy 293 Neit Step oriin ah itelanctatestanres 293 To Automatically Configure a Filter ceeeeee 294 Open the Wi Fi ANALYSIS Screen e ceeeeeeeeteeeeeee 294 Filter BDY AP icccccchtvecseepd peseecedecevidiacastvvesiaipeeeecexagaeee 294 Filter by Client ssesssssssessssssssssinsssrnsssrnssrnsssnsssens 296 F
115. ed IPv4 test results column is always displayed IPv6 results are displayed if IPv6 is enabled as described below The IPv4 IPv6 and MAC Address options listed below apply to both wired and Wi Fi interfaces IPv4 The analyzer s wired IPv4 address is always enabled Tap the IPv4 address button to configure the OneTouch analyzer with a static IP address or to select DHCP Choose the settings that are appropriate for your network IPv6 When you enable the analyzer s IPv6 address the OneTouch analyzer links and obtains an IPv6 address when you run AutoTest and IPv6 results are included in all user test RESULTS screens User MAC If the network under test has an Access Control List ACL you can change the MAC address of the analyzer s network port to match an allowed MAC Choose the MAC address of a device that currently is not on the network Enable IPv6 on the Wired Interface To enable IPv6 address capability on the wired interface 1 On the HOME screen tap TOOLS E3 2 Inthe Test Settings section tap the Wired button 3 Tap the Address button 4 Tap the IPv6 On button Enable IPv6 on the Wi Fi Interface To enable IPv6 address capability on the Wi Fi interface 1 On the HOME screen tap TOOLS F3 249 OneTouch AT Users Manual 250 2 Inthe Test Settings section tap the Wi Fi button 3 Tap the Address button 4 Tap the IPv6 On button View or Change the analyzer s MAC Addresses If your network uses a MAC
116. ed and wired analysis begins again Path Analysis Path Analysis traces the connection points including intermediate routers and switches between the OneTouch AT analyzer and a target device You can use path analysis to identify issues such as overloaded interfaces overloaded device resources and interface errors Path Analysis combines Layer 3 and Layer 2 measurements The Layer 3 measurement combines the classic Layer 3 IP UDP ICMP or TCP traceroute measurement with a view of the path through the Layer 2 switches SNMP queries are used to discover all switches When the measurement is complete the number of hops to the last device is shown A maximum of 30 hops can be reported 183 OneTouch AT Users Manual Running Path Analysis from the Wired Device Discovery Screen 1 184 To obtain details of SNMP enabled devices configure SNMP community strings or credentials for the network under test See SNMP on page 174 Run AutoTest g2 Tap the Wired Analysis icon sw on the HOME screen Optional Tap the HOST ACCESS or SERVER tab to narrow your view Tap a device s button to expand it and view its details The wired analysis TOOLS button mas appears at the lower right corner of the screen Tap the wired analysis TOOLS button mas The wired analysis tools menu is displayed E T Cloud Simple Ca OneTouch AT Add Test Port Scan Path Analysis MultiPort Stats Browse TELNET SSH
117. eeeeeeeeeeeeeeeeeeeeaeseeneeees 43 Units for Length Measurements ceeeeees 43 OneTouch AT Users Manual Chapter 2 Timeout Periods Power Down and Backlight 43 Power Line Frequency u eeeesecceeeeeeteeeeeeeneeeeeeeeenaees 43 Get Started CDi SCEIVES eisccicetes deccevanebinawesvecineeasiecttewactectcedeetectsteaseiils 45 Add a User Test ccccessscssssecceeeeeeeeeessesesesseaaeaeseeeeeeeeseess 45 Add a TCP Test to the Home Screen 0ceceeees 46 Connect to a Network cccccceeseeceeeesseeeeeeessnaeeeeesseaaees 50 Establish a Wired Copper Connection 0 50 Establish a Fiber Connection cccccceessteeeeeeseneees 50 Establish a Wi Fi Connection cccceceesteeeeeeetaees 51 Run AutoTest cccccceccceteeeeeeeeesaeeeeeeeeesaaeeeeeeesaneeseeeeeanes 53 Icons Indicate Test Status ccccecceessssteeeesseeeees 54 View the Test Results cccccscceccesecesssesssseeaeeeeeeeeeeees 55 View Detailed Test Results cc ccccsssssseesseseneees 56 Add More User Tests ccccccccccceccsssssssssseeeeeeeeeeeeeeseesees 58 Organize User Tests on the Test Tiers c cccccseeeeeees 58 Rename the Clouds cccccceeesesssseceeceeceeeeesesesssseaaeeeeees 58 See Off Screen Tests ccccccccssssseceecsseeeeeecssseaeeeeesseaees 59 Run a Single User Test Again cccecseeeeeeeeeseeeeeeeeeeees 59 Edit a User TeSt cccceeidsvetcextaecctieccccceteviesi
118. eeeeeeeeees 238 Identify New APs on the Network cscsseees 239 Connect TOO sistir aE E 239 Locate OOl eer 243 Chapter 8 Tools ee E E A Seaneedivtdere 247 WILE MEET 248 NV IEE I a e O A 252 Analysis aseeeseesseieeieseirssrsssrirssinsssinssernsssnnnt 252 TEStNG TOOLS isiivesceageetescntitvecleettha teattendeesttesbettenteceteaitee 252 8o10 a TEE 252 VolP Analysis sssessesssesssesseerseseriesrissrrrssrnsssrnsns 252 BIOWSEY 0 cccccescccecesceceeeseeceaeeeeceseecaueeeseaeesseeneesaaeees 262 TEMNMEt SSH iasiesccercaceds coadiwdh va veite a aaa niea 263 Meela E E ETE A ETAT spe cseeaezcceaicoss 264 Flash POM cemere a e Eaa 265 FiberlNSpector ssssseeiississrissirsssrnrsrirerrissree 265 Using the Scales asseeseeseeesessrsesesssssrrsssrressnnens 267 WebCam and Remote View c scscseceeeeeeees 269 File TOONS anre a Aeivnswidennss 270 Profiles sssesssssserrsrnssesresirrrrrnnnnnassrrnrnnnnennnsennens 270 AP Authorization ccccccccccccceeeeeeeeeeeeeeeeeeeneneeeeees 270 REPOTUS sie cttesccecetsesntzessdapceciecesdeatinestgursavecndeacsadtesntans 270 SChEGMS oor ea Anse i ee Ne las 272 Maintenance TOols ccccccccccccecceeeseesesesseessseeeseseseneeeeees 273 Version Information ccccccccccceecssesseeseseeseesenaees 273 OneTouch AT Users Manual Chapter 9 Management Port cc ceccscseeeeeeeeesessnseneeeeeenees 273 Battery Status scccciccccseicassecdeccssscscensaseassstenstececeneetans 276
119. eesneeessneeeesaees Remove and Install a Module Features of the Main Unit LePUSIAE Views EE EE cn ecsben E E A E RightSid View sieisen desist Ciacerkeda te adevdles fadia adai Eaa na ada a ari Insert the SD Card Top End View CONNectorS cccsccceeeceeeeseeeeseneeeeseeeeseneesseneeessneeess Top End View LEDS ccccsccceeseeeeeeeeeeeseeeeseeeeseeeeeseeaeesseeeesseeees Battery COMpartMe N ccccceecenceeeeeeeeeeeeeeeeeeaeeeeeeeseaaeeeeeeeeaeetees Kensington Security Slot cccccccccesscccseeeeeseeeeeseeeeeseeeeseseeesseneeeeaes The OneTouch AT Home Screen Keyboards for Text Entry tsi sscsceliyd a Keyboard for URL Entry ccccscccsessceesecsseesseeeseeesseesseesssessseesseeeaaes Keyboard for IPv4 Address Entry Keyboard for IPv6 Address Entry The Home Screen ccceeceeeeeeeees ADD TEST Sreem o iani eaaa aea aaea ea eens Connect TCP Test Setup Screen ccccceeesceeseneeeeseeeeeseeeeeenneeeeees URL Keyboard ccccceeesteeeetteees Wi Fi Test Settings Screen HOME Screen After Running AutoTest Connect TCP Test Results Tab wo ccccccceeseeeeseseeeeeseeseeseeanaaaes Seeing Off Sereem TeSts 2 rii araa antaa i aaae ioie Wired OneTouch Results Wi Fi OneTouch Results iszen aaner eiai aiin Cable Connected to WireMapper 1 cccsecceseseeeeeteeeeeteeeeees Shielded Crossover Cable Connected to WireMapper 4 Unterminated Cable Connected to Port A
120. en you can t walk over to the OneTouch analyzer and view the Management Port screen If a network administrator needs to reserve an IP address for the OneTouch analyzer you will need to provide the analyzer s MAC address to the administrator See View or Change the analyzer s MAC Addresses on page 250 275 OneTouch AT Users Manual Battery Status This screen shows the battery s status m My Profile OneTouch AT m My Profile OneTouch AT am wn Time Remaining 5 1 Hr Time Remaining 1 6 Hr Main Unit Discharging Main Unit Charging Time Remaining Time Remaining indicates estimated indicates estimated battery operating time to fully recharge time if ac adapter if ac adapter is is not connected connected Figure 100 Battery Status Screen Language See Set the Language on page 19 Date Time See Date Time on page 42 Number See Number Format on page 43 Length See Units for Length Measurements on page 43 Timeout Period See Timeout Periods Power Down and Backlight on page 43 276 Chapter 8 Tools Maintenance Tools Audible Tone You can enable or disable the sounds emitted upon system start button presses and system shutdown 1 On the HOME screen tap TOOLS F3 2 Scroll down to the Maintenance Tools section 3 In the Audible Tone panel tap On or Off Power Line Frequency 4 See Power Line Frequency on page 43 Display Brightness 1 On the H
121. er than 80 dBm are shown in a yellow box indicating a noisy environment that can impact the quality of a client s connection The Retries and Utilization graph gives you an indication of network coverage congestion and capacity problems The retry rate is based on the percentage of total packets that have been re sent The scale is from 0 to 100 e Values less than or equal to 40 are shown in a green box e Values greater than 40 are shown in a yellow box A high retry rate is an indicator of problems such as a noisy RF environment the client may be located at the edge of an AP s range or high traffic levels The utilization percentage value is based on a client s actual traffic level in relation to total available bandwidth The scale is 0 to 100 e Utilization values of 25 or less are shown in a green box 223 OneTouch AT Users Manual 224 D e Values greater than 25 are shown in a yellow box High utilization may indicate problems such as excessive use of bandwidth by an individual client a client at the edge of an AP s range causing excessive retries and therefore increased utilization or a large amount of data being transmitted at a low data rate The Frame Rate graph shows the receive Rx and transmit Tx rates The scale for this graph is based on the AP s maximum rate which is shown at the bottom of the graph Low data rates impact end users response time Excessive utilization
122. ers Manual Client Analysis The CLIENT analysis tab provides e A sortable list of all discovered clients with summary information for each network See Figure 77 e A graphical representation of client details and trended measurements e Filter buttons that provide deeper analysis of each client s channel usage access point association and its network 218 Chapter 7 Wi Fi Analysis Client Analysis Each client is displayed with summary information on a button Eh My Profile OneTouch AT Apple d7830f Nani or i 20 som NV ented cr 1 il a can APs 40 Clients 160 Ch 128 SSIDs 36 Sort Name A Z i Figure 77 Client Analysis Tab Q The Wi Fi client icon indicates an associated client 3 ora probing client A This is the client s name 219 OneTouch AT Users Manual 220 OW This changes based on the sort key that you select It normally shows the Network Name But if you sort the client list by AP the AP Best Name is shown If you sort the list by MAC the client s MAC address is shown This is the channel the client is using The signal strength icon provides a quick visual indication of the client s signal strength as measured by the OneTouch analyzer See page 205 for a list of the thresholds that change the icon s appearance This changes based on the selected sort key This shows the client s signal level in dBm as measured by the OneTouch anal
123. ese settings are required for the Wired Performance test E Reflector Configuration Packet Type Not Broadcast MAC Fluke MAC Fluke MAC Fluke This filter setting allows the LinkRunner to only reflect frames when the destination MAC address field match es the LinkRunner s own MAC address and Fluke payload MAC IP This swap setting allows the LinkRunner to swap the source and destination MAC and IP addresses for frames that are reflected back to the analyzer 8 9 Chapter 4 User Tests Wi Fi Performance Test Caution Any other LinkRunner Reflector settings may cause undesired traffic on your network Select Save Select Start F2 button to run the Reflector It will run until Stop is pressed or link is dropped To Configure a LinkRunner Duo or LinkRunner Pro as a Reflector nN Of uw A W N fo Note Reflector is a LinkRunner Duo and LinkRunner Pro option that needs to be purchased separately Refer to the LinkRunner documentation to enable this option Connect the ac adapter to the LinkRunner or ensure that the battery has enough charge to complete the test Power on the LinkRunner Scroll down and select the Configuration icon E3 Select the User Preferences icon EJ Select the Power Options icon Use the up or down key to select the infinity symbol oo Press the Select key to set the option This will prevent the LinkRunner from powering down while reflecting traffic
124. est name in bold characters It shows additional address information if available 178 Chapter 6 Wired Analysis 2 The device s IP addresses 3 The server s attributes e g virtual machine hypervisor domain controller HTTP SMTP MS Exchange Oracle etc 4 Information gathered via SNMP is displayed here if available Local Frame Statistics provides the following information for unicasts multicasts and broadcasts Total This is the total number of frames sent by the wired de vice The percentage of all observed frames that the wired de vice has sent Rate This is the rate at which the wired device is sending frames in frames per second Tap the Wi Fi Discovery button EO if shown to go to the device s Wi Fi details screen To return to the wired details screen tap the Wired Discovery button The discovery buttons will only be visible when a device has been discovered during both Wired and Wi Fi Analysis Wired Device Sorts Wired devices can be sorted based on the following sort keys e Name Sorts alphabetically according to the device s best name The device s Best Name has the following order of precedence DNS name NetBIOS name SNMP name IPv4 address IPv6 address MAC address e Pv4 Address A numerical sort e IPv6 Address A numerical sort 179 OneTouch AT Users Manual 180 MAC Manufacturer the first three octets the manufacturer s Organizationally Uniqu
125. ests The analyzer does not link on the wired or Wi Fi ports and does not perform any infrastructure tests or user tests until you tap the AutoTest button or press the AutoTest key ZET Wired IP Address This is the IP address of the Ethernet NUT Network Under Test port Wi Fi IP Address This is the IP address of the Wi Fi adapter Chapter 1 Get Acquainted Entering Text Entering Text When you tap a panel to enter text a keyboard is displayed on the bottom half of the screen Figure 12 To enter characters tap the characters on the keyboard To enter one upper case letter tap SHIFT then tap the letter The keyboard goes back to lower case mode after you enter one character Note Accented letters are not available as upper case letters To enter multiple upper case letters tap SHIFT twice The shift key turns white when the keyboard is in upper case mode To enter lower case characters tap SHIFT again To delete characters tap BACK To enter accented characters tap the ABa key at the lower left corner of the keyboard then tap the letters onthe _ keyboard To enter non accented characters tap ABa again BA els OT EVCHRsTatuenenes Standard ashalo nj i cio characters Tv Benno oo DONE i inananonnni Accented characters DONE Figure 12 Keyboards for Text Entry 37 OneTouch AT Users Manual Entering Passwords and Other Hidden Text When entering passw
126. etermines whether the sorted results are shown in ascending E or descending jj order T The REFRESH button clears all wired analysis results and restarts wired analysis To Show Wired Device Details e Tap a device to show its details e Tap the device again to return to a summary view of devices e Tap a different device to show its details Only one device s details are shown at a time 177 OneTouch AT Users Manual m My Profiles OneTouch AT My Profile OneTouch AT isinara o E 02500 Oc0 000006 070707 5 iscoveng Per 102500 1 me Tap a device im asishtiin to show OOA as keen Urca S92 fe ti rea detailed comme HES oe Siete 990006070707 information Hosts 124 Access 10 Servers 7 All 140 Hosts 192 Access 39 Servers 21 All 251 SORT SORT Figure 62 Displaying Wired Device Details The following section describes the device button after it has been tapped to display details Bad subnet mask A VCETW2732010Y HP 001b78 6d9d24 ozme ne NetBIOS VMARCHIVE Address 2 Pv 10 250 0 1 IPv6 2001 c001 c0de 500 5de 4444 3b56 bc93 3 Attributes DHCP SNMP 4 Up Time 2 w 1 d 19 h 43 m Location DEV Rack L1 R2 Contact JERRY Local Frame Statistics Total Rate Unicasts 15350 fr 10 lt 1 fr s Multicasts 82988 fr 11 3 fr s roA 6 Broadcasts 14637 fr 2 lt 1 fr s Figure 63 Wired Device Details 4 This shows the device s b
127. ew its details such as its names IP addresses attributes server type SNMP information and problems From the device detail view of a device that is displayed on the HOST or ACCESS tab you can tap TOOLS to e Add a new user test for the device e Scan the device for open ports 171 OneTouch AT Users Manual e Run path analysis to the device e Launch a web browser using the device as the target e Open a Telnet SSH session with the device 172 Chapter 6 Wired Analysis Configuration To configure wired analysis 1 On the HOME screen tap TOOLS E3 2 Tap the Analysis button The ANALYSIS setup screen is displayed E 1 http compass OneTouch AT ANALYSIS Figure 60 WIRED ANALYSIS Setup Screen 173 OneTouch AT Users Manual SN MP To obtain the most complete wired analysis configure SNMP v1 v2 community strings and SNMP v3 credentials By default the SNMP v1 v2 community strings are public private 1 On the ANALYSIS setup screen tap the SNMP v1 v2 button and enter community string s When entering multiple community strings separate them with a comma and a space For example public private 2 You can view the characters as you enter them See Entering Passwords and Other Hidden Text on page 38 3 Tap the SNMP v3 button and add v3 credentials Slow Discovery By default the analyzer probes the network to discover devices at the rate of 100 transmissions per second Some intr
128. faces Wired IPv4 and wired IPv6 pings run simultaneously then Wi Fi IPv4 and Wi Fi IPv6 pings run simultaneously Don t Fragment When this option is On the OneTouch analyzer will set the don t fragment bit in the frame The frame will not be split into smaller frames when passing through switches and routers How it Works The ping test sends echo request packets to a host and awaits replies Ping responses that don t return within the selected time limit are considered lost The OneTouch analyzer sends ICMP echo request packets to the target host the server and waits for a response The OneTouch analyzer records the response time and reports whether packet loss occurs The OneTouch analyzer uses the ICMP protocol for IPv4 tests and the ICMPv6 protocol for IPv6 tests 107 OneTouch AT Users Manual Results The results include the current ping response as well as overall response statistics The test will fail if any packet loss occurs or if the selected time limit is exceeded m My profile OneTouch AT DNS Lookup Current Sent Received Lost Minimum Maximum Average Return Code TEST AGAIN Figure 46 Ping Test Results 108 Chapter 4 User Tests Ping ICMP Test DNS Lookup is the amount of time it took to resolve the optional URL into an IP address Current Current is the elapsed time from when the ICMP echo request packet was sent and its reply was received If Count is set to anu
129. ference including interference that may cause undesired operation of the device This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Chapter 12 Specifications Identification Numbers Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Conform ment a la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour l metteur par Industrie Canada Dans le but de r d
130. figuration screen and verify that DHCP has been selected 129 OneTouch AT Users Manual 130 or a static IP address has been entered 0 lt gt Reflector IP Address 010 250 001 121 MAC Address 00 C0 17 B6 80 00 Packet Type MAC Fluke Swap MAC IP Reflector Mode i ooi CO Select Configure The default reflector settings are displayed below These settings are required for the Wired Performance test E gt Reflector Configuration Packet Type Not Broadcast MAC O Fluke MAC Fluke MAC Fluke This filter setting allows the LinkRunner to only reflect frames when the destination MAC address field match es the LinkRunner s own MAC address and Fluke payload MAC IP This swap setting allows the LinkRunner to swap the source and destination MAC and IP addresses for frames that are reflected back to the analyzer Caution Any other LinkRunner Reflector settings may cause undesired traffic on your network 8 Select Save Chapter 4 User Tests Wired Performance Test 9 Select Start F2 button to run the Reflector It will run until Stop is pressed or link is dropped To Configure a LinkRunner Duo or LinkRunner Pro as a Reflector Note Reflector is a LinkRunner Duo and LinkRunner Pro option that needs to be purchased separately Refer to the LinkRunner documentation to enable this option 1 Connect the ac adapter to the LinkRunner or ensure that the battery has enough charge
131. file is saved on the SD card Wired and Wi Fi results are merged into a single capture file The AutoTest capture file size is limited to 32 MB per wired or Wi Fi interface or 64 MB if both wired and Wi Fi interfaces are used AutoTest capture may impact User Test performance if User Tests generate a high volume of network traffic AutoTest ends when the last user test completes before wired analysis begins Note Wi Fi packets are received as 802 11 data frames In Wi Fi capture the 802 11 header is removed 802 11 management and control frames are not captured Managing Capture Files Captures are stored as cap files on the SD card You can view the list of captured files as follows 1 After stopping the capture tap the back button a 2 Tap the CAPTURE FILES button REAME The list of capture files is displayed You can use the buttons at the bottom of the screen to delete or rename capture files To move or copy capture files to a PC eject the SD card and insert it in the PC Or see Managing Files on page 303 Analyzing Capture Files You can use Fluke Networks ClearSight Analyzer software or other protocol analysis software to analyze the captured packets on a PC 302 Chapter 10 Managing Files Using the Built in File Manager Chapter 10 Managing Files The following types of files can be managed Profiles AP Authorization Authorization Control Lists ACLs Reports Screens Certificates Pa
132. formance The supplied SD card has a capacity of 4 GB FAT and FAT32 file systems are supported USB 2 0 port The OneTouch analyzer has a USB 2 0 type A port for use with USB mass storage devices such as USB flash drives FAT and FAT32 file systems are supported Headset Jack 3 5 mm 4 conductor jack Dimensions With module and battery installed 10 3 in x 5 3 in x 2 9 in 26 2 cm x 13 5 cm x 7 3 cm Weight With module and battery installed 3 5 Ib 1 6 kg Display 5 7 inch 14 5 cm 480 x 640 pixel LCD display with a projected capacitance touchscreen Regulatory Information This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 Subpart J of the FCC rules which are designed to provide reasonable protection against such 328 Chapter 12 Specifications Regulatory Information interference when operated in a commercial environment Operation of the equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference 329 OneTouch AT Users Manual FCC and IC Interference Statement 330 Federal Communication Commission and Industry Canada
133. graph shows non 802 11 uti lization in dark blue as a percentage of total bandwidth e Non 802 11 utilization values less than or equal to 20 are shown in a green box e Non 802 11 utilization values greater than 20 are shown in a yellow box indicating a noisy environment The Signal and Noise graph shows the power level of 802 11 signals and of noise The upper light blue line on this graph shows signal strength on a scale of 0 to 100 dBm The displayed value is for the stron gest received signal from an AP that is utilizing the channel e Signal values greater than 75 dBm are shown in a green box indicating a strong signal e Signal values less than or equal to 75 dBm are shown ina yellow box indicating a marginal or weak signal The lower dark blue line on the graph shows noise e Noise values less than or equal to 80 dBm are shown ina green box indicating a low noise level e Noise values greater than 80 dBm are shown in a yellow box indicating a noisy environment Tap the information button to display quick tips about the screen such as the thresholds used to determine the color of the box in which a signal level is displayed Tap the Client Filter Button to show a summary of the clients discovered on the channel Tap the SHOW ALL Baewai button to show all clients again Tap the AP Filter Button to show a summary of the APs active on the channel Tap the SHOW ALL kowar button to show all clients aga
134. h AT analyzer to which the peer was connected is shown e The IP address of the currently connected source is shown e The test state is shown Linking Ready Connecting running or finishing e The word Ready in the bottom left corner indicates that the peer is ready to exchange traffic with the source To Configure a LinkRunner AT 2000 as a Reflector Note The LinkRunner AT 2000 Reflector feature only operates on a full duplex link 1 Connect the ac adapter to the LinkRunner AT 2000 or ensure that the battery has enough charge to complete the test 2 Onthe LinkRunner AT 2000 home screen select Tools 3 Select General Configuration 4 Under the Manage Power section ensure that the Auto Shutoff Enabled check box is unchecked This will prevent the LinkRunner from powering down while reflecting traffic 5 Select Save 141 OneTouch AT Users Manual 142 6 In the Tools menu select Reflector The tester will acquire an IP address Note the IP address You will enter this address when setting up the source OneTouch AT analyzer If the tester does not acquire an IP address go to the Tools gt IP Configuration screen and verify that DHCP has been selected or a static IP address has been entered 5 gt Reflector IP Address 010 250 001 121 MAC Address 00 C0 17 B6 80 00 Packet Type MAC Fluke Swap MAC IP Reflector Mode Select Configure The default reflector settings are displayed below Th
135. h of each packet is captured If you select 64 B the first 64 bytes of each packet will be captured This is useful when you are interested in the packet s header but you don t need to see all the payload data You can also use slice size to control the amount of data captured and thereby reduce the possibility of dropped frames Next Step See Start Packet Capture on page 298 288 Chapter 9 Packet Capture Wi Fi Packet Capture Wi Fi Packet Capture The OneTouch AT analyzer can be used to capture 802 11 packets on RF channels for the purpose of analyzing and troubleshooting difficult Wi Fi problems The OneTouch AT Wi Fi option is required and the option must be enabled as described below Enable Wi Fi 1 Press the key on the front panel to display the HOME screen 2 Tap the TOOLS icon FA 3 Tap the Wi Fi button The Wi Fi settings screen is displayed OneTouch AT r Z P ofi ddress Pv4 HCP is as an eel mn I Figure 105 Wi Fi Test Settings Screen 4 Ensure that Enable Wi Fi is On 289 OneTouch AT Users Manual Configure Wi Fi Packet Filtering You can manually configure filtering or you can let the OneTouch analyzer automatically configure a filter to capture traffic on a specific access point AP client or channel e To manually configure a filter start with the TOOLS button on the HOME screen e To automatically configure an AP client or channel filter start with the Wi Fi ANALYSIS sc
136. hase options contact Fluke Networks See page 17 for contact information Export Logs 278 If you have reason to contact our Technical Assistance Center you may be asked to send log files from the analyzer to the customer service representative UU A WN On the HOME screen tap TOOLS FA Scroll down to the Maintenance Tools section Tap Export Logs Ensure that an SD card is inserted in the analyzer Tap OK to export the log files to the SD card Chapter 8 Tools Maintenance Tools Restore Factory Defaults Erase Data Use this feature to restore factory settings and erase all user data You can select from two options Quick or Full Both options restore factory settings and erase user data with particular differences The Full option rewrites internal persistent memory to prevent recovery of data Use this option when security is a concern and you need to ensure that all user data is securely erased The procedure may take as long as 30 minutes to complete The Quick option is less thorough and typically completes within two minutes Data stored on an SD card will not be erased by either option It is important that the restoration process is not interrupted while it is in progress User data items include e Profiles e Authentication credentials e Test results e Screen captures e Reports Factory default items include e Number format e Length units e Backlight e Power down timeout periods To
137. he 2 4 GHz and 5 GHz bands Wi Fi must be enabled for Wi Fi analysis to begin See Enable Wi Fi below 197 OneTouch AT Users Manual Enable Wi Fi 198 To enable Wi Fi on the OneTouch analyzer 1 On the HOME screen tap TOOLS fA 2 Tap the Wi Fi button 3 Ensure that Enable Wi Fi is On Wi Fi setup is described in Establish a Wi Fi Connection on page 51 Chapter 7 Wi Fi Analysis Wi Fi Icon on the HOME Screen Wi Fi Icon on the HOME Screen The Wi Fi icon changes to indicate Wi Fi link or scanning status Tap the icon to initiate Wi Fi analysis and display the Wi Fi ANALYSIS screen Stopped Se When you power on the OneTouch analyzer Wi Fi is in the Stopped mode The Wi Fi adapter is idle Tap the icon to initiate Wi Fi analysis Linked and testing Cisco4400 A Ch 149 48 dBm 36 Mbps If you have configured the OneTouch analyzer to connect to a Wi Fi network the analyzer will attempt to link when you run AutoTest When a Wi Fi link is established the following values are shown next to the icon The values are updated once per second e SSID Network name e Channel number and signal level e Connect rate Linked but not actively testing When AutoTest completes the link is maintained and this icon is displayed Tap the icon to drop the Wi Fi link start Wi Fi scanning and view the Wi Fi ANALYSIS screen 199 OneTouch AT Users Manual Scanning This icon is shown when the analyzer
138. he video file to the OneTouch analyzer It is the sum of DNS lookup TCP connect data start time and data transfer Data Bytes indicates the total number of data bytes transferred Rate is the measured bit rate based on frames sent and the number of frames received A ping test runs simultaneously with the RTSP test If the RTSP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If you specified a target server s URL these addresses were supplied by DNS servers At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button E to re run the test Tap the TOOLS button mas to run path analysis to the target server 157 OneTouch AT Users Manual launch a browser against the target server or Telnet SSH to the server 158 Chapter 4 User Tests Email SMTP Test Email SMTP Test Purpose The Email SMTP test provides digital notification of wired or Wi Fi connectivity using SMTP mail service This test is useful for sending a text message to the OneTou
139. i Fi have two LEDs Link and Activity Table 2 Link LED LED State Meaning Off The port is not linked Green Link is established on the port Yellow Wi Fi scanning or monitoring mode Wi Fi port only Table 3 Activity LED LED State Meaning Off No activity Flashing Receive or transmit activity Green 29 OneTouch AT Users Manual GVO012 EPS Figure 9 Battery Compartment 3 Battery Compartment The battery pack can be replaced See Remove and Install the Battery on page 321 C GVO016 EPS Figure 10 Kensington Security Slot Kensington Security Slot You can attach a Kensington security cable to physically secure the analyzer The Kensington security slot is on the back of the analyzer 5 The stand can be removed as shown on page 244 30 Chapter 1 Get Acquainted Touchscreen Touchscreen L caution For correct operation and to prevent damage to the touchscreen touch the screen only with your fingers Do not touch the screen with sharp objects You can use these gestures on the touchscreen e Tap To select an item on the screen tap the item lightly e Flick To scroll a screen touch the screen then move your fingertip in the direction you want the screen to move e Touch and Hold To add a new test to a test tier touch white space between the tests on the HOME screen and hold your finger in place A menu will ap
140. ilter by Channel cc csecscceeesseeeeeeeeeeeeeeeeeeeeeeeaees 297 Start Packet Capture 0 ccceeceeeeeeececeeeeeeeeeetsaeeseeeeeeeses 298 Stop Packet Capture eecceccceeeeeeeeeceeeeeseeeessaeeeteaeeeeaas 299 AutoTest Capture cciceeccccccsecsectsisiavectee cenercanssanwesiaacctences 301 To Enable or Disable AutoTest Capture 301 To Save an AutoTest Capture sesers 301 Managing Capture Files 0 ccceecceeeeseeeeeeeeeeteeeetaees 302 Analyzing Capture Files eener 302 Chapter 10 Managing Files Using the Built in File Manager cesceeeeeeeees 303 Remote User Interface and File ACCESS scccceeees 308 User Interface Remote Control ccccccceeeeeeseeeeees 308 Remote File ACCESS cccccccccceceeeceeeeeeeeeesssseseseeeeees 312 Other Remote Access Information 0000 316 SD Gai wiccccssectassssassadscsasasavanecnastengsacanecaceiauctosddadsaisnetacas 317 USB Fl sh DriV erien aeaaea 317 vii OneTouch AT Users Manual Chapter 11 Chapter 12 Maintenance Maintenance cccccececceeeeeeecceeeeeeeeeeeeeeeeseeeeeeeeeeneeeeeenes 319 Clean the Analyzer cccccccceeescceeeceeeeeeeeeeeeeeeenaaeeenaees 319 Extend the Life of the Battery ceceeeeeees 319 Store the Analyzer cecccccecceeescceeeeeeeeeeeeeeeseeeeenaeeeesaees 320 Remove and Install the Battery sesse 321 Specifications Environmental and Regulatory Specifications 323 GAD GS an
141. ime gt pcap Wi Fi capture files 2 You can use the keyboard to change the capture file name if desired The cap extension cannot be changed 3 Tap the DONE button File capture begins As a wired packet capture progresses unicasts broadcasts multicasts error frames total captured frame count and the number of dropped packets are shown for Port A and Port B Available 1 5 GB free of 1 9 GB memory m Thundercloud 2 OneTouch AT Ca a File size File name FILE SIZE is updated cap 130407153446 pcap 113 0 KB realtime SD CARD indicator 298 Figure 109 Wired Capture Results Chapter 9 Packet Capture Start Packet Capture As a Wi Fi packet capture progresses management control data and total frame counts are shown m T Cloud Simple OneTouch AT Management Control Data Total File size File name FILE SIZE is updated weap 130208102000 813 0 KB realtime SD CARD Available 1 4 GB free of 1 9 GB memory indicator Figure 110 Wi Fi Capture Results The SD CARD indicator bar gives a quick visual indication of how much storage space is available on the SD memory card Stop Packet Capture The capture is terminated in any of the following conditions e the maximum file size set in Limits is reached e the memory card is full e you tap the STOP CAPTURE button Note Do not remove the SD card from the OneTouch analyzer until the START CAPTURE button re appears Failure to
142. in Tap the Network Filter Button to show a summary of the networks utilizing the channel Tap the SHOW ALL Baowaa button to show all clients again Total 802 11 and non 802 11 utilization of the channel 233 OneTouch AT Users Manual Wi Fi TOOLS When you tap a network AP or client button to show its details the Wi Fi TOOLS button eas appears at the lower right corner of the screen Tap the eas button to use a Wi Fi tool m BASIC Wi Fi OneTouch AT Figure 83 Wi Fi AP Tools Screen The following table shows the Wi Fi tools you can use on networks APs and clients Wi Fi Wi Fi Tool Detail 5 Authori Button Name zation Connect Locate Network e AP e e e e Client The Wi Fi tools button is not available for use on Hidden networks 234 Chapter 7 Wi Fi Analysis Wi Fi TOOLS Name Tool Tap the Name button to assign a custom name to an AP for ease of identification Your custom name will be displayed for the AP throughout the OneTouch analyzer s screens and in reports Authorization Status Tool and Default Setting The authorization status tool allows you to classify access points on the network Once you have assigned an authorization status to an AP it is marked with an authorization status icon When you display the AP list you can quickly and easily identify new APs on the network including unauthorized APs that may present a security risk An access point s au
143. information is displayed on the OneTouch instrument results screen 76 Chapter 3 Network Infrastructure Tests Link Test 10 5ft Link Test vy Description The analyzer collects and reports link statistics when you run AutoTest Configuration The OneTouch analyzer automatically configures itself to work with the port where it is connected How it Works The link test runs when you tap the AutoTest button on the touchscreen or the AutoTest key on the front panel Results Link results are shown on the LINK tab of the CABLE LINK PoE screen Advertised Speed indicates the speed s offered by the port where the analyzer is connected Actual Speed is the speed that was negotiated when the analyzer connected to the network Advertised Duplex is the duplex capability of the port Actual Duplex is the duplex that was negotiated when link was established Rx Pair is the wire pair on which link negotiation was offered by the port Level indicates whether the voltage level of the link negotiation signal was normal or low Communication might not be reliable if the level is low If the link level is low the warning icon A appears next to the cable icon on the HOME screen 77 OneTouch AT Users Manual Polarity indicates whether the wires of a pair are swapped The analyzer automatically compensates for this condition 78 PoE Test Chapter 3 Network Infrastructure Tests PoE Test 1000Mb FDx 47 V 12 96 W
144. interference and weak coverage can reduce performance e Rx and Tx values that are greater than 30 of an access point s maximum supported frame rate are shown in a green box e Rx and Tx values that are less than or equal to 30 of an access point s maximum supported frame rate are shown in a yellow box indicating a slow actual data rate Tap the information button to display quick tips about the screen This is the time when the client was first discovered Tap the Wired Discovery button 9 if shown to go to the current device s wired details screen To return to the Wi Fi details screen tap the Wi Fi Discovery button shown on the wired device details screen The Discovery buttons will only be visible when a device has been discovered during Wired and Wi Fi Analysis Tap the Channel Filter Button to show a summary of the channel the client is using Tap the SHOW ALL khowar button to show all channels again Tap the AP Filter Button to show a summary of the AP the client is using Tap the SHOW ALL Giewatt button to show all APs again Chapter 7 Wi Fi Analysis Client Analysis AD Tap the Network Filter Button to show a summary of the client s network Tap the SHOW ALL Bawa button to show all networks again This icon indicates the AP s security level i e the security method the client used to connect to the AP network See page 205 for a description of how the icon s appearance changes based on the security
145. is performing Wi Fi analysis scanning The OneTouch analyzer continuously scans through all channels in the configured bands 2 4 GHz and or 5 GHz Tap the icon to display the Wi Fi ANALYSIS screen Access Point Icon on the Home Screen Tap the AP icon to view the Wi Fi Network Connect test results CD See Wi Fi Network Connect Test on page 89 200 Chapter 7 Wi Fi Analysis Wi Fi Analysis Wi Fi Analysis Passive Wi Fi Analysis The OneTouch AT analyzer discovers Wi Fi networks and devices by passively monitoring scanning the 2 4 GHz and 5 GHz bands for network traffic Active Wi Fi Analysis Probing for SSIDs When Transmit Probes is On the analyzer sends probe requests for all SSIDs that are configured in all saved Profiles plus the currently loaded profile regardless of whether it has been saved This speeds the network discovery process and the resolution of non broadcast Hidden SSIDs A hidden unresolved network is shown in brackets i e Hidden A hidden resolved name is also shown in brackets e g NetworkName See Chapter 5 Profiles beginning on page 165 1 Tap the TOOLS icon f 4 on the HOME screen 2 Tap the Wi Fi button 3 Ensure that Enable Wi Fi is On 4 Set Transmit Probes to On to probe for all SSIDs stored in Profiles Wi Fi Network Connect Test and Scan Only Mode When Scan Only is Off the analyzer attempts to connect to the configured network when AutoTest runs See
146. it Works Each of the three test types establish a TCP control connection on a specified port for traffic from the Wi Fi interface to the wired interface Only the Peer and This OneTouch test types establish another TCP control connection on the next higher port number specified port number 1 for traffic from the wired interface to the Wi Fi interface The Reflector test type uses a single TCP control connection due to the single round trip traffic stream In the Peer and This OneTouch test types sequenced UDP traffic flows upstream on the specified port and downstream on the specified port 1 at the specified rates The OneTouch analyzer measures and reports rate loss latency jitter sequence etc In the Reflector test type sequenced UDP traffic flows upstream and downstream on the single specified port The OneTouch analyzer measures and reports rate loss latency jitter sequence etc Along with IPv4 and IPv6 results all Wi Fi Performance tests include Wi Fi network metrics computed over the duration of the test providing an indication of the health of the Wi Fi connection Roaming is not supported by the Wi Fi Performance test Results The Results tab shows test results separated into Layer 3 2 and 1 Layer 3 results e Peer and Reflector test results are only available for IPv4 147 OneTouch AT Users Manual 148 e This OneTouch test results are available for IPv4 and IPv6 if configured for IPv6 e
147. it is exceeded during test the current phase of the test is marked with a red X and the test is aborted E my Profile OneTouch AT DNS Lookup TCP Connect Data Start Data Transfer Total Time Data Bytes Rate bps Ping Return Code TEST AGAIN Figure 49 FTP Test Results 123 OneTouch AT Users Manual 124 DNS Lookup is the amount of time it took to resolve the optional URL into an IP address TCP Connect is the amount of time it took to open the port on the server Data Start time is measured from when the port was opened until the first file data was received Data Transfer is the amount of time it took to receive the data from the target server Total Time is the end user response time EURT which includes DNS lookup time TCP connect time Data Start time and the time it took to upload download the specified amount of data to from the target server Data Bytes is the total number of data bytes transferred Rate is the measured bit rate based on frames sent or received A ping test runs simultaneously with the FTP test If the FTP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If you specified a target server s URL these addresse
148. l use for packet analysis The button displays the packet analysis software name and the radio header type is shown in parenthesis The pcap application programming interface API is used for all file formats The radio header is specific to each selection The radio header contains Wi Fi radio signal information such as channel number signal strength and bit rate Select None to exclude radio header information from captured packets Next Step See Start Packet Capture on page 298 293 OneTouch AT Users Manual To Automatically Configure a Filter When you access the capture tool via Wi Fi analysis the OneTouch AT analyzer automatically configures a filter to capture traffic on an AP client or channel You can implement further filtering if desired Control and data frames can be included or excluded from the capture as can many types of management frames Open the Wi Fi ANALYSIS Screen On the HOME screen tap the Wi Fi icon The icon s appearance indicates the Wi Fi status If the Wi Fi status is SR stopped fr scanning or Wa linked not testing the Wi Fi ANALYSIS screen will be displayed and Wi Fi analysis will begin If the Wi Fi adapter is linked and testing 9 stop the AutoTest that is in progress or wait for it to finish Then tap the Wi Fi icon The Wi Fi ANALYSIS screen is displayed Filter by AP 294 Only packets to or from the selected AP are captured Further filtering can be im
149. lable for sale to the public it must be tested and certified to operate within the limits for safe exposure established by the FCC and international organizations The tests are performed in positions and locations e g next to the body as required by the FCC for each model The FCC has granted an Equipment Authorization for this model device with all reported SAR levels see below evaluated as in compliance with the FCC RF emission guidelines This device meets RF exposure guidelines when the antennas are positioned at a minimum distance from the body In order to transmit data or messages this device requires a quality connection to the network In some cases transmission of data or messages may be delayed until such a connection becomes available Be sure that the recommended distance is observed until the transmission is complete Chapter 12 Specifications Europe EU Declaration of Conformity The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate or SAR Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands The SAR limit set by the FCC is 1 6 W kg The international guidelines state that the SAR limit for mobile devices used by the public is 2 0 W kg averaged over 10 grams of body tissue SAR values may vary depending on national reporting requirements a
150. lable on one of more of the file manager screens SAVE The SAVE button saves the current profile AP authorization list or report 304 Chapter 10 Managing Files Using the Built in File Manager When you tap the SAVE button the SAVE AS screen is displayed OneTouch AT My Profile an Ce ee Ge ee ee Pe ee ee a Pees ws SRE ONE Figure 112 SAVE AS Screen You can tap the DONE button to save the file with the suggested file name or you can use the keyboard to change the name VIEW The VIEW button is available in the REPORTS file manager and the SCREENS file manager LOAD The LOAD button is available in the PROFILES file manager and the AP AUTHORIZATION file manager When you tap the LOAD button the current profile or AP authorization list is replaced by the one you load So consider saving the current profile or AP authorization list before you tap the LOAD button The LOAD button puts the highlighted profile or AP authorization list into use A loaded profile or AP authorization list can be modified and re saved using the same name or a different name When a profile has been modified an asterisk appears after its name in the shortcut bar See Shortcut Bar and Profile Name on page 33 305 OneTouch AT Users Manual 306 MANAGE Profiles AP authorization lists reports and screens each have their own directory in OneTouch analyzer s internal memory Tap the MANAGE button to m
151. left corner of the source s screen an icon indicates the test s status 137 OneTouch AT Users Manual A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button EEE to re run the test 138 Chapter 4 User Tests Wi Fi Performance Test Wi Fi Performance Test A Purpose The OneTouch AT analyzer s Wi Fi Performance Test provides point to point performance testing of a traffic stream across a Wi Fi network segment into the wired IP network infrastructure This test is used to validate 802 11 network performance It qualifies Wi Fi network performance in terms of throughput loss latency and jitter and integrates key Wi Fi metrics as an indicator of overall local network health The OneTouch AT analyzer exchanges a stream of traffic with peer devices reflector devices or between its own wired and Wi Fi ports loopback and measures the performance of the traffic stream Three test types are available This OneTouch Peer and Reflector The test is similar to the Wired Performance test but allows for the source device to operate in Wi Fi mode and includes a third test type This OneTouch Rates are user configurable up to 100 Mbps in both directions with both directions tested simultaneously with the exception of the Reflector test type The user selected frame size and rate in bits per second determines the number
152. level Multiple icons are shown when multiple security types are in use This changes based on the selected sort key This shows the client s signal level in dBm as measured by the OneTouch analyzer or the client s utilization The signal strength icon provides a quick visual indication of the client s signal strength as measured by the OneTouch analyzer See page 205 for a list of the thresholds that change the icon s appearance Probing Client Details Details for clients that are probing appear as shown below Intel 890efc all 34 dBm Intel 58946b 890efc Q wPa2 Enterprise 3 secsago Signal cn id onm Ch 161 4 SSID Hodges Wireless Daysinn Montana ho omn 3 08 26 am LE Figure 79 Probing Client Detail 4 Time since the client last probed 2 Client s signal level as measured by the OneTouch analyzer 225 OneTouch AT Users Manual 226 3 Channels on which the client is probing 4 SSIDs the client is probing for S Time when the client was first discovered For an explanation of other client details see Figure 78 When a specific network AP or client is selected details are shown and related tools are available The Wi Fi TOOLS button appears in the lower right corner of the screen See Wi Fi TOOLS on page 234 Chapter 7 Wi Fi Analysis Channel Analysis Channel Analysis The CHANNEL analysis tab provides e An overview of 802 11 and non 802
153. loor w 8 OneTouch AT R Ke amp port a e Port B Advertised 10 100 1000 Mb 10100 1000 Mb Speed 1100 ps 10100 ps Advertised Half Full Half Full Duplex Bytes 539 693 5 097 Packets 4 971 44 Multicasts 2 674 3 Broadcasts 2 019 4 FCS Errors Undersize Frames Oversize Frames PoE Power 5 75 W 48 V 121 mA 3 6 1 2 CAPTURE FILES Figure 92 The VoIP Analysis Results Screen MONITOR Tab Note If the test is started when the phone and network connections are reversed a warning will be displayed and the test will terminate A progress spinner in the lower left corner indicates that the test is in progress 254 Chapter 8 Tools Testing Tools The phone powers up 8 Observe the PoE Power status line at the bottom of the MONITOR screen Compare the measured power with the power requirement of the VoIP phone to determine whether enough power is available to run the phone If PoE is not present on the link the phone will fail to power up and the status message No link on Port B will be dis played The phone boots up and establishes link 9 As the phone boots up and establishes link observe the Advertised Speed and Advertised Duplex information at the top of the MONITOR screen If they are not the same for the phone and the switch the phone may power up but no packets will be sent as indicated by the Packets count Detailed information about the MONITOR screen is provided on p
154. low these steps to configure a peer OneTouch AT analyzer endpoint 1 Connect ac power to the OneTouch AT analyzer This ensures that the unit will not run out of battery power and will not automatically power down if a Timeout Period is set 2 Tap the TOOLS icon on the HOME screen 3 Inthe Testing Tools section tap the Performance Peer button The Port button appears 4 If the default port is blocked in use by another application or otherwise unavailable tap the Port button and select a different port Note that you must select the same port in the source OneTouch AT Wired Performance Test configuration 127 OneTouch AT Users Manual 128 Tap the START button m1 The PEER screen appears Link will automatically be established if you have not yet run AutoTest which establishes link It may take up to a minute to establish link e The Address section of the screen shows information about the peer e The peer s IP address subnet mask and the control traffic port are shown Note You need to supply the peer s IP address to the source OneTouch AT analyzer in a later step e The peer s MAC address is displayed My Profile OneTouch AT 10 250 0 211 255 255 254 0 3842 Fluke 00c017 c204a5 Connections Last Peer Connected Peer State Figure 50 Wired Performance Test Peer Screen Chapter 4 User Tests Wired Performance Test The Connections section provides information about
155. ls 207 OneTouch AT Users Manual 208 The network s name SSID is shown here If the name is very long it may be truncated The entire name is always shown on line 3 This icon indicates the network s security level See page 205 for a description of how the icon s appearance changes based on the network s security level The full network name is shown here This is the network s security type The signal graph visually represents the network coverage provided by discovered access points APs appear on the graph according to their signal strength The scale is from 80 dBm to 10 dBm The graph is updated real time Tap the information button to display quick tips about the screen This shows the date and time when the network was first discovered Tap the Channel Filter Button to show a summary of the channels the network is using Tap the SHOW ALL krowa button to show all channels again Tap the Client Filter Button to show a summary of the clients discovered on the network Tap the SHOW ALL ktwan button to show all clients again Tap the AP Filter Button to show a summary of the APs configured for the network Tap the SHOW ALL towan button to show all APs again This is the network s signal level in dBm For networks with more than one AP this is the strongest signal level as measured by the OneTouch analyzer The signal strength icon provides a quick visual indication of
156. lyzer attempts to elicit a response from the gateway The OneTouch analyzer uses SNMP to acquire system group information and statistics for the port that services the analyzer s subnet Information in the Advertisement section of the RESULTS screen is gathered in a variety of ways including via IPv6 router advertisements 95 OneTouch AT Users Manual 96 Results If the gateway responds the test passes and a green check mark Vv is shown next to the Gateway icon on the HOME screen If the gateway does not respond a red x is shown A warning icon A is shown if discards or errors were observed or if the ping failed The gateway may be configured to ignore pings The test is considered to have passed even if the warning icon is shown Chapter 3 Network Infrastructure Tests Gateway Test Tap the Gateway icon aes to show wired and Wi Fi gateway information including wired gateway statistics E my Profile OneTouch AT CB WIRED Advertisement Name SW1 eng IPv4 10 250 0 1 IPv4 MAC Cisco 00000c 00000c IPv6 FE80 21C B1FF B1iFF B1iFF 0 IPv6 MAC Cisco 001cb1 001cb1i Protocols Virtual Router HSRP Static IPv4 Ping Response 3 ms System Group Name SW1 eng Cisco IOS Software C3750 Software f 27CN_IDCEDVICECYVO_M Varcinn Figure 42 Gateway WIRED Tab Wired gateway statistics are updated every 15 seconds 97 OneTouch AT Users Manual E my Profile OneTouch AT Advertisement IPv4 10 250 0 1 I
157. mber greater than one this number is updated when each reply is received Sent is the number of ICMP echo request packets that have been sent Received is the number of ICMP echo reply packets that have been received Lost is the number of ICMP echo request packets that were sent but not received within the selected time limit Minimum is the minimum amount of time it took to receive an ICMP echo reply packet Maximum is the maximum amount of time it took to receive an ICMP echo reply packet Average is the arithmetic mean time it took to receive ICMP echo reply packets Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If the request had to travel to a different network the router s address is displayed If you specified a target server s URL these addresses are supplied by DNS servers The target servers MACs are also displayed At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed 109 OneTouch AT Users Manual Tap the TEST AGAIN button E to re run the test Tap the TOOLS button mas to run path analysis to the target server launch a browser against the target server or Telnet SSH to the server 110 Chapter 4 User Tests Connect TCP
158. ms a reverse DNS lookup on the resolved IP address The resulting name may be different from the URL you entered in the User Test setup because some entities have multiple DNS names For example the reverse DNS lookup may produce a name such as dfw06s03 in f18 1e100 net rather than google com To find the Wired Analysis results for a user test s target server you may need to search for it in the Wired Analysis results by its IP address as follows 1 Ensure that AutoTest has been run 2 Tap the user test s icon on the HOME screen The user test s RESULTS tab is displayed 3 Scroll to the bottom of the screen to view the IP address of the user test s target server 4 Now return to the wired analysis results sort by IP address and find the user test s target server 5 If the user test does not complete successfully its target server may not be displayed in the wired analysis results 181 OneTouch AT Users Manual Wired Analysis Tools Add Test The Add Test feature provides an easy way to add a user test ping TCP HTTP etc using the currently selected device as the test target To use the Add Test feature 1 ao uu A UN Run AutoTest DEF is Gi Tap the Wired Analysis icon ay on the HOME screen Tap a device s button to expand it Tap the wired analysis TOOLS button as Tap the Add Test button Select the type of test that you d like to add e The test s setup screen is displayed e The wired
159. n a custom name to the test Transfer Size lets you limit the amount of data that you will download Get from the target server when Direction is set to Get It also sets the amount of data that will be uploaded Put to the server when the Direction control is set to Put Specifying a transfer size that is greater than the amount of data than can be retrieved from the target server will not cause the test to fail The test will terminate when the file has finished downloading All which is available when Getting data causes the download to continue until the entire file has been downloaded or until the time limit has been reached Time Limit If the amount of data selected in Transfer Size is not downloaded from the target server within the specified time the test will fail When running the test via multiple network connections the Time Limit applies to each individual network connection Proxy The Proxy control lets you specify a proxy server through which the FTP connection will be established To specify a proxy 121 OneTouch AT Users Manual 122 server tap the On button on the PROXY screen Then specify the proxy server s address and port Direction Use the Direction control to specify a Get download data from a server or Put upload data to a server operation User and Password Enter these credentials to access the target server you specified If left blank the FTP server will assume you wish to e
160. nd the IP address of the default gateway and DNS server 99 OneTouch AT Users Manual Results w 9 OneTouch AT as SETUP RESULTS Wired Wi Fi 10 250 0 2 10 250 0 2 swi DEV_SW1 fnet 10 250 0 151 10 250 0 137 2s 14s Accept 10 250 0 151 10 250 0 137 Total Time 3s 15s Subnet 255 255 254 0 255 255 254 0 Subnet ID 10 250 0 0 23 10 250 0 0 23 Lease Time 3d 3d Expires 2012 03 28 4 36 31 pm 2012 03 28 4 36 45 pm Figure 44 DHCP Test Results Server IP is the IP address of the DHCP server The Server Name field is populated with the name that the OneTouch analyzer obtains during device discovery The field is blank until AutoTest has completed and the OneTouch analyzer has found a name for the server Offer is the offered address 100 Chapter 3 Network Infrastructure Tests DHCP Server Test The DHCP process has four parts discover offer request and acknowledge Offer Time is from the start of the DHCP discover process until an offered IP address is returned by the DHCP server The offered address is shown in the Accept field when it has been accepted by the OneTouch analyzer Total Time is the total amount of time consumed by the DHCP discover offer request and acknowledge process The Subnet Mask is provided to the OneTouch analyzer by the DHCP server Subnet ID This is the combination of the subnet mask and the offered IP address shown in CIDR notation Lease Time This is the amo
161. nd the network band Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value because the device operates at multiple power levels and uses only the power required to reach the network SAR information on this model device is on file with the FCC and can be found under the Display Grant section http www fcc gov oet fccid after searching on FCC ID WA7 AR5BHB112 Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R amp TTE Directive 1999 5 EC e EN61010 1 2001 A11 2004 Safety requirements for electrical equipment for measurement control and laboratory use e EN50385 2002 08 Product standard to demonstrate the compliance of radio base stations and fixed terminal stations for wireless telecommunication systems with the basic restrictions or the reference levels related to human exposure to radio frequency electromagnetic fields 110 MHz to 40 GHz General public 333 OneTouch AT Users Manual 334 e EN 300 328 V1 7 1 2006 10 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband Transmission systems Data transmission equipment operating in the 2 4 GHz ISM band and using spread spectrum modulation techni
162. ned The currently selected sort key is displayed above the SORT button Jj The SORT button lets you sort the list of networks according to SSID Signal level Number of access points Number of clients Security level Network type infrastructure or ad hoc If the sort key is text it is bold ple 29540 wo 61 dBm On network buttons the sort key except security and network type appears in bold text The Sort Order button determines whether the sorted results are shown in ascending E or descending jj order The REFRESH button jj clears all Wi Fi analysis results and restarts Wi Fi analysis To Show Network Details 206 Tap a network to show its details Tap the network again to return to a summary view of networks Tap a different network to show its details Only one network s details are shown at a time Chapter 7 Wi Fi Analysis Network Analysis OneTouch AT OneTouch AT a A E Tap a network to show A detailed aa ommation eae poo R E 29 APs 33 Clients 12 Ch 136 SSIDs 40 APs 31 Clients 74 Ch 14 SORT REFRESH TOOLS Figure 73 Displaying Wi Fi Network Details Network Details The following section describes the NETWORK button after it has been tapped to display details bed 45 d8m 1 1 Oss jason Were Personal aO i lo C O T 18 05 34 2N Figure 74 Wi Fi Network Detai
163. ng The OneTouch e Determines length e Finds shorts e Finds opens if they are more than 2 m from the far end 71 OneTouch AT Users Manual 72 Finds splits e Connected to the OneTouch analyzer s network Port B The OneTouch analyzer Results Finds shorts and opens Finds splits Identifies crossover cables Attempts to link at 1 Gbps If it can t link at 1 Gbps it attempts to link at 100 Mbps then at 10 Mbps Results are reported on the CABLE Results screen Identifies normal or negative pair wise polarity e g pins 1 2 connected to pins 2 1 Run AutoTest then tap the cable icon on the home screen to view test results The following figures show the results of various analyzer and cable configurations Chapter 3 Network Infrastructure Tests Cable Test OneTouch AT Screen icon Unshielded cable or broken shield M CABLE Results Screen Figure 26 Cable Connected to WireMapper 1 This shows a cable connected to Fluke WireView WireMapper 1 The broken S wire indicates an unshielded cable or a cable that has a broken shield The shield s status does not affect the test s pass fail result m 1 http compass OneTouch AT HOME Screen icon The warning icon indicates that a crossover cable was or detected CABLE Results Screen Figure 27 Shielded Crossover Cable Connected to WireMapper 4 73 OneTouch AT Users Manual m My Profile OneTouch AT Screen icon CABLE
164. ng guest login and expected network accessibility e End device emulation profiles such as emulating a VoIP phone by testing PoE and TCP port connectivity to the call manager Additional features such as static addressing VLAN membership and MAC spoofing can also be used to emulate network end points e Infrastructure testing for verifying specific network operation such as e IP Surveillance testing using multiple IGMP multicast user tests e Performance testing to verify acceptable bandwidth between the wired and Wi Fi networks Profiles are further customized by allowing the user test tiers to be named for the application The tiers allow grouping of similar 165 OneTouch AT Users Manual 166 tests to aid in network diagnostic triage The default names Private Intranet and Public Internet can be modified by tapping the dividers and renaming for the application For example a manufacturing site test might rename the tiers Production Floor and Back Office and place the appropriate tests in their respective tiers All user configurable aspects of the analyzer with the exception of Maintenance Tools are stored in Profiles Chapter 5 Profiles Asterisk After the Profile Name Asterisk After the Profile Name When you make changes to the current profile add or modify tests enter security keys etc an asterisk appears after the profile name in the shortcut bar indicating that changes ha
165. nion Scores MOS Historically MOS was a call quality score based on listeners subjective assessment of call quality The ITU T PESQ P 862 standard was created to provide an objective method for predicting the quality of services such as VoIP It includes a calculation that quantifies an IP network s performance and thereby predicts call quality R Factor is a call quality score based on parameters such as latency jitter and packet loss Chapter 8 Tools Testing Tools To Configure VoIP Analysis Connect the OneTouch AT analyzer inline between the VoIP phone and the switch as described below 1 Connect the OneTouch AT analyzer s Port A to the switch 2 Connect the OneTouch AT analyzer s Port B to the VoIP phone On the HOME screen tap TOOLS E3 4 In the Testing Tools section tap the VoIP Analysis button The VoIP ANALYSIS screen is displayed Ensure that the SETUP tab is selected gt Factory Floor OneTouch AT Optional A VoIP Capture feature Enable on am FRE a 2 PoE Power 5 93 W 47 V 125 mA 3 6 1 2 CAPTURE FILES Figure 91 The VoIP Analysis Configuration Screen SETUP Tab 5 Tap the Speed Duplex button Select the phone s link speed and the duplex mode 253 OneTouch AT Users Manual 6 Optional Enable VoIP Analysis packet capture See page 257 Tap the START button Biamz The VoIP analysis results screen is displayed with the MONITOR tab selected gt Factory F
166. nsmission attempt 69 OneTouch AT Users Manual My Profile OneTouch AT CS WIRED IPv4 10 250 1 159 Subnet 255 255 254 0 IPv6 Link Local IPv6 Global MAC Address Fluke 00c017 00c017 Transmit Statistics Bytes 399 687 Packets 1 933 Unicasts 1 933 100 Multicasts 0 0 Figure 25 Wi Fi OneTouch Results Figure 25 shows OneTouch instrument results on the Wi Fi tab Details of the analyzer s address are shown along with transmit and receive statistics 70 Chapter 3 Network Infrastructure Tests Cable Test 10 5ft Cable Test y Description This test verifies the integrity of a copper Ethernet cable connected to the OneTouch analyzer Additionally optical power measurement is available when a fiber cable is used with a DDM capable SFP When you tap the AutoTest button vst the OneTouch analyzer attempts to establish link If the OneTouch analyzer cannot establish link it performs cable test instead Copper Cable Test Configuration and Capabilities Connect an Ethernet cable to network Port A The other end of the cable can be e Connected to a Fluke WireView WireMapper This provides the most robust cable test The OneTouch analyz er e Determines length e Finds shorts and opens e Tests shield continuity e Finds splits impedance mismatch cross pair short mis wrapping conductor wrapped to wrong pair e Identifies a crossover cable e Unterminated not connected to anythi
167. ntdecenss ieee 60 Move Copy or Delete a User Test cccsccecssssseeeeeees 60 More About AutoTest 0 ccccccccesssseeeeesessneeeeeeeseeeeesees 61 Next Steps ccidas cs sccdewes nen oen er asp aAA ai eaS rin 62 View Other Test Results cccccesceccsssstteeeseseeneees 62 Run Path Analysis Browse to or Telnet SSH to a Test s Target Server srrriseiiiiiii ainaani 62 Configure the OneTouch Analyzer to Use SNMP 62 Store Your Test Setup in a Profile eeee 63 See Wi Fi Analysis esssessesseeseesiesrrissrsssrsssrrsns 63 See IPV6 ReSUItS inaani e S aes 63 Generate a Report ssssssssisesrrrrunrerrrunrrrnnunrrrnnnneennnna 63 Set Up Remote Control of the Analyzer 63 Contents Chapter 3 Network Infrastructure Tests OneTouch Instrument oo eececececccccceseeeeeeeeeseeeeeeeneneeeeeeees 66 Cable Test cccccsssessssseseseseeesecececceeeseseueeeuseesesaneneneneasns 71 Copper Cable Test o eccceescceesseeeeeseeeeeeeeeeenaeenseeeeens 71 Fiber Cable Diagnostics ccceeeeseeeeeeeeeeteeeeeeeeees 76 LINK TeSt qis2isicisessgegsidenediceeewcasatecastosicdseieveaddsvevesaieusaeeins 77 POE T St csicucshessnsesdatessseavensssevadashecastaadetiasteacatesstadedeesaacs 79 WI FIVAMALYSIS 2s cccsscivecstejepeves deinteviedecgactves classiveiecetanesee 85 Nearest Switch Test ccccccescesssessseseeeeeeeeeeeessssssesseaees 86 Wi Fi Network Connect Test ceeesesseseseeeeeeeseneeeeees 89 Ga
168. ntinuous is selected the Time Limit will be ignored 111 OneTouch AT Users Manual 112 In Continuous mode the OneTouch analyzer will establish the TCP connection over the wired Ethernet connection if available If the wired Ethernet connection is not available the OneTouch analyzer will use the Wi Fi connection The OneTouch analyzer will not operate in Continuous mode over both wired and Wi Fi connections When in Continuous mode the test s results are shown on the RESULTS tab The test is not graded as having passed or failed X until the test is stopped Press the AutoTest key to stop the test Proxy The Proxy control lets you specify a proxy server through which the TCP connection will be established To specify a proxy server tap the Proxy button tap On and set the server s address and port Otherwise continue to the next step How it Works The TCP test performs a DNS lookup on the specified URL If you specify an IP address the DNS lookup is not performed The TCP connection is established by executing a three way handshake SYN SYN ACK ACK At this point the test is complete and the analyzer closes the port No data is transferred after the TCP connection is established If you have set the count to a number greater than one the TCP connection process is repeated Results m BASIC plus IPv6 CAS 2 Ter IPv4 Wi Fi DNS Lookup 2ms Current 2 ms SYN Sent 1 ACK Received 1 ACK Lost
169. nts discovered It also shows channel numbers as they are scanned Chapter 7 Wi Fi Analysis AP Analysis Q The currently selected sort key is displayed above the SORT button The SORT button lets you sort the list of APs according to Signal level AP name MAC manufacturer displays the first three octets as the manufacturer s name MAC address displays numeric MAC address Channel number Utilization Retries Retry Rate Number of associated clients Authorization status 802 11 type On AP buttons the sort key except authorization status and 802 11 type appears bold or highlighted GD The Sort Order button determines whether the sorted results are shown in ascending B or descending Jj order 2 The REFRESH button jj clears all Wi Fi analysis results and restarts Wi Fi analysis To Show AP Details Tap an AP to show its details Tap the AP again to return to a summary view of APs Tap a different AP to show its details Only one AP s details are shown at a time 213 OneTouch AT Users Manual AP Details The following section describes the AP button after it has been tapped to display details This example shows an AP that is operating on two channels Lnksys b24ab wll 53 4Bm 17 c0c1c0 b24ab8 Eg am Figure 76 AP Details 1 The AP s full Best Name is shown here The AP s Best Name has the following order of precedence user as
170. of transmitted frames per second The test passes if the measured amount of frame loss is lower than the user configured Loss Limitation You can use the Wi Fi Performance Test to e Verify that a network configuration and RF environment deliver expected performance e Evaluate newly deployed Wi Fi infrastructure equipment e Evaluate network performance prior to deployment of new services such as Video 139 OneTouch AT Users Manual 140 Configuration There are three test types This OneTouch Peer and Reflector This OneTouch This test type uses a single OneTouch AT analyzer as the source and the endpoint The test will perform a loopback and provide separate upstream and downstream measurements for throughput frames sent frames received and frames lost as well as Latency and Jitter measurements Peer This test type uses two OneTouch AT analyzers One of the analyzers will be the source and the other analyzer will be the peer When using a peer endpoint separate upstream and downstream measurements are shown for throughput frames sent frames received and frames lost Latency and jitter measurements are made on round trip traffic Reflector A reflector is a LinkRunner AT 2000 LinkRunner Duo or LinkRunner Pro Frames are sent from the OneTouch AT analyzer source and returned from the LinkRunner endpoint to the OneTouch AT analyzer source When using a reflector the analyzer uses round trip data for all m
171. oll vertically e Use your pointing device mouse touch screen etc to select items 316 Chapter 10 Managing Files SD Card e If another user connects to the OneTouch analyzer while you are connected your remote session will be terminated The OneTouch analyzer does not support concurrent remote user sessions SD Card To manage files using an SD card insert it into the OneTouch analyzer See SD card slot on page 26 The OneTouch analyzer supports FAT and FAT32 file systems on external media USB Flash Drive To manage files using a USB flash drive connect it to the OneTouch analyzer See USB A Connector on page 25 The OneTouch analyzer supports FAT and FAT32 file systems on external media 317 OneTouch AT Users Manual 318 Chapter 11 Maintenance Maintenance Chapter 11 Maintenance Maintenance AN Warning A To prevent possible fire electric shock personal injury or damage to the analyzer The battery is the only user servicable component Do not open the case except to replace the battery Use only replacement parts that are approved by Fluke Networks Use only service centers that are approved by Fluke Networks Clean the Analyzer To clean the touchscreen turn off the analyzer then use a soft lint free cloth that is damp with alcohol or a mild detergent solution To clean the case use a soft cloth that is damp with water or a mild detergent solution L Caution
172. omponent Do not open the case except to replace the battery Do not modify the OneTouch the analyzer If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment can possibly be impaired 15 OneTouch AT Users Manual 16 Do not use the analyzer if it is damaged Inspect the analyzer before use Do not operate the product around explosive gas vapor or in damp or wet environments Do not short circuit or disassemble the battery pack Do not put the battery pack in a fire or an environment with temperatures more than 158 F 70 C Batteries must be recycled or disposed of properly Use only ac adapters approved by Fluke Networks for use with the OneTouch analyzer to supply power to the analyzer and charge the battery To prevent unreliable test results connect the ac adapter or replace the battery as soon as the battery icon turns red Do not remove the USB flash drive while the LED on the drive flashes Doing so can corrupt the data on the USB flash drive Use the correct cables and connectors when connecting the product to a network Do not connect the analyzer to a telephone line or an ISDN line Do not block or restrict the analyzer s air intake or exhaust ports Turn the analyzer off before removing or installing a module Chapter 1 Get Acquainted Register Your Product Register Your Product Registering your product with Fluke Network
173. on status 236 channel analysis 227 channel overview 231 client analysis 218 connect to network or AP 239 icon 199 IP address 66 341 OneTouch AT Users Manual linked icon 199 network analysis 203 network connect test 89 scan only 201 scanning icon 200 stopped icon 199 tools 234 transmit probes 201 Wi Fi channel details 232 Wi Fi device details 206 213 221 Wi Fi discovery 201 Wi Fi to wired performance test 139 wired analysis 104 171 wired analysis tools 182 wired device details 177 wired IP address 66 wired performance test 126 wired settings 248 wired to Wi Fi performance test 139 342 Chapter Notes 343 OneTouch AT Users Manual Notes 344
174. ons 327 337 OneTouch AT Users Manual channel details Wi Fi 232 charging the battery 19 clean the analyzer 319 cloud rename 58 code errors 69 262 compliance 327 330 connect TCP test 46 111 connect to a network 50 connect to AP or Wi Fi network 239 connection copper 50 fiber 50 Wi Fi 51 connectors 23 contact Fluke Networks 17 control frames 69 261 control via management port 308 controls 23 copy a test 60 cross link 179 customer support 17 D data security 279 defaults factory 279 delete a test 60 details Wi Fi devices 206 213 221 wired devices 177 device name 179 DHCP or static addressing 275 DHCP server test 99 dimensions of the product 328 directional antenna 244 Disconnect button 316 discovery Wi Fi 201 display 328 setting brightness 277 DNS server test 102 dropped frames 69 261 338 E edit a user test 105 email test 159 Enable Wi Fi 198 erasing data 279 Ethernet ports 27 export logs 278 external antenna connector 27 F factory defaults 279 FCS errors 68 260 features 13 features adding 278 fiber cable multimode 76 FiberInspector 265 file management 303 file transfer test 121 find an AP or client 243 find switch port flash port 265 flash drive 317 flash port 265 Fluke Networks contact 17 knowledge base 18 fragments 68 261 frame length errors 69 262 FTP Client 314 FTP test 121 G gateway
175. ords SNMP v1 v2 community strings or SNMP v3 credentials the characters are shown as dots To show characters in plain text as you type them 1 Clear all of the characters in the text box The lock and unlock icons will appear 2 Select the unlock icon Enter the characters n ie K When you have entered the characters and tapped the DONE button the characters can no longer be viewed as plain text The characters appear as a series of dots 38 Chapter 1 Get Acquainted Entering Text URL Keyboard When entering a URL the keyboard includes buttons for adding www to the beginning or com net or org to the end See Figure 13 Ora Orme ur Enter a URL or IP address here lea a 4 kadi adi a DONE Figure 13 Keyboard for URL Entry 39 OneTouch AT Users Manual IPv4 Address Entry Keyboard When entering an IPv4 address the keyboard includes buttons for entering common number combinations and disallows entry of alphabetic characters See Figure 14 ru Owe Our Figure 14 Keyboard for IPv4 Address Entry 40 Chapter 1 Get Acquainted Entering Text IPv6 Address Entry Keyboard When entering an IPv6 address the keyboard is customized with buttons for common number combinations the colon separator and hexadecimal digits An IPv6 address is represented by 8 groups of 16 bit hexadecimal values separated by colons Leading zeroes
176. ou can use the roaming results navigation controls to view the details of each associated AP View first AP s details m Authorized Guest OneTouch AT SsID AuthorizedGuest oot Greate pa Thats Channel 4 Security Open IP Address 192 65 48 186 DHCP Connected For 12s Current Min Max Average Signal dBm 71 71 65 68 Noise dBm 95 95 95 95 Roam 2 3 View Indicates previous which AP s roam s details data you are viewing View last AP s details Figure 41 Roaming Navigation Controls See also Connect Tool on page 239 93 OneTouch AT Users Manual LOG Tab The LOG tab shows the Wi Fi connection log including driver activity supplicant and DHCP process 94 Chapter 3 Network Infrastructure Tests Gateway Test Gateway Test a Description Tap the gateway icon to identify the IP and MAC addresses of the current IPv4 and IPv6 router Routing protocols and router ping connectivity are also reported If SNMP is enabled parameters such as name location description contact and up time as well as router errors and discards are displayed Configuration To display System Group information and Statistics they must be available on the network via SNMP and you must configure the OneTouch analyzer for SNMP See SNMP on page 174 How it Works The OneTouch analyzer gets the IP address of the gateway via DHCP or static configuration Then the OneTouch ana
177. pear To move copy or delete a test touch the test and hold your finger in place Choices will appear To clean the touchscreen turn off the analyzer then use a soft lint free cloth that is damp with alcohol or a mild detergent solution 31 OneTouch AT Users Manual The HOME Screen Press the key to display the Home screen Profile in Use Remote Serre eee Asterisk indicates Connection i y changes not saved established a eports Shortcut Bar Maa a My Profile OneTouch AT Aad 75 Public Cloud CRM login saich engine My Cloud Name Test y SRA y Ti re Private Cloud lers TCP Email notification ERP system Comp file server iy Go Name aA Default 4 x Local Network Gateway Wi Fi Performance Local file server WLAN controller Wired fas Analysis a DHCP Server 10 250 0 1 250 0 155 Devices DNS Server S Access Point Vi Nearest Cisco1252 Wi Fi Switch gesin i Analysis 144 Mbps 10 250 1 119 TOOLS button Cable Test and PoE Wired IP Address Wi Fi IP Address OneTouch AT AutoTest Button Figure 11 The OneTouch AT Home Screen 32 Chapter 1 Get Acquainted The HOME Screen Shortcut Bar Eh myprofile wO OneTouch AT Q Shortcut Bar The shortcut bar s background is black until AutoTest completes When AutoTest completes the shortcut bar s background turns green if all tests pass or red if any test fails Test warnings indicated by a
178. plemented as described later in this chapter 1 On the Wi Fi ANALYSIS screen tap the AP tab 2 Select an AP to display its details The Wi Fi TOOLS button eas appears in the lower right corner of the screen Tap the TOOLS button 4 Tap the Capture button Chapter 9 Packet Capture To Automatically Configure a Filter For dual band APs or APs that support multiple SSIDs select the BSSID and channel of interest The CAPTURE screen is displayed and the filter configuration is indicated on the Wi Fi Filter button m My Profile OneTouch AT Ta Standalone Capture AutoTest Capture lEnabe o LA CAPTURE FILES Figure 107 Wi Fi CAPTURE Screen 295 OneTouch AT Users Manual 6 Tap the Wi Fi Filter button The CAPTURE SETTINGS screen is displayed m My Profile OneTouch AT Device Frame Type ontro Yes No Figure 108 CAPTURE SETTINGS Screen From this screen you can further modify your capture settings For more information see To Manually Configure a Filter on page 290 To start the capture see Start Packet Capture on page 298 Filter by Client Only packets to and from the selected client are captured Further filtering can be implemented as described later in this chapter 1 On the Wi Fi ANALYSIS screen tap the CLIENT tab 2 Select a client to display its details The Wi Fi TOOLS button appears in the lower right corner of the screen 296 Chapter 9 Packet Capture To Au
179. ques Harmonized EN covering essential requirements under article 3 2 of the R amp TTE Directive e EN 301 893 V1 4 1 2007 07 Broadband Radio Access Networks BRAN 5 GHz high performance RLAN Harmonized EN covering essential requirements of article 3 2 of the R amp TTE Directive e EN 301 489 1 V1 8 1 2008 04 Electromagnetic compatibility and Radio Spectrum Matters ERM Electromagnetic Compatibility EMC standard for radio equipment and services Part 1 Common technical requirements e EN 301 489 17 V2 1 1 2009 05 Electromagnetic compatibility and Radio spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment e EN 60950 1 Information technology equipment Safety Part1 General requirements e EN 301 893 V1 5 1 2008 12 Broadband Radio Access Networks BRAN 5 GHz high performance RLAN Harmonized EN covering essential requirements of article 3 2 of the R amp TTE Directive This device is a 2 4 GHz wideband transmission system transceiver intended for use in all EU member states and EFTA countries except in France and Italy where restrictive use applies In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access
180. r of the HOME screen or press the AutoTest key located on the front panel The OneTouch analyzer will Link on active ports wired and or Wi Fi ports Obtain IP addresses Run Network Infrastructure Tests listed on page 71 Run User Tests including the Connect TCP user test that you just created When multiple user tests are present they are run consecutively starting with the lower left test on the bottom test tier and finishing with the upper right test on the top test tier You can capture traffic to and from the analyzer during AutoTest See AutoTest Capture on page 301 53 OneTouch AT Users Manual Icons Indicate Test Status 54 When AutoTest begins the AutoTest button changes to a stop button Tap the stop button if you want to stop AutoTest before it completes You can also stop AutoTest by pressing the AutoTest key Test As AutoTest runs each user test icon changes to indicate its status The test has not started The icon is faded M fn 3 gt The test is in progress p z gt The test passed TCP d P 3 gt The test failed TCP The Connect TCP test is complete when its icon is marked with the green check mark to indicate it passed or the red X to indicate it failed The shortcut bar s background is black until AutoTest completes When AutoTest completes the shortcut bar s background turns green if all tests pass or red if any test fails Chapter 2 Get
181. r the specified VLAN will be captured IP When you enter the IP address of a host only traffic to and from the host will be captured Only an IPv4 address can be specified Port When you specify a port number only traffic to and from the specified UDP or TCP port will be captured For example to capture only HTTP traffic specify port 80 NOT Tap On to invert your filter selections If you have selected multiple filters the NOT function will give the inverse of the aggregated filter results For example if you have set up a filter to capture traffic to and from 10 250 0 70 on port 80 and you select NOT all traffic will be captured except traffic to and from 10 250 0 70 on port 80 IPv6 Tap On to exclude non IPv6 traffic Only IPv6 traffic is captured COPY FROM B and COPY FROM A Buttons These buttons copy the filter settings from the other port Inline Speed and Duplex When using inline packet capture set the speed and duplex in the capture configuration to match the link where you are inserting the OneTouch AT analyzer 287 OneTouch AT Users Manual File Size Limit and Frame Slice Size Limits control the amount of data that will be captured Frame Size Limit The OneTouch analyzer can save up to 2 GB of traffic in each capture file You can select a smaller file size if desired The capture will stop before exceeding the selected file size Frame Slice Size The Frame Slice Size control limits how muc
182. r IP address Tap the Name button if you want to change the name 10 11 12 13 14 Chapter 2 Get Started Add a User Test The Port button lets you specify the TCP port number on which the connection will be established For this test do not change the port from the default which is port 80 HTTP The Time Limit button lets you choose the amount of time allowed for the test to complete If the test doesn t complete in the allowed time it will fail Set the time limit to 10 seconds Count specifies the number of three way handshakes that will be completed Set Count to 1 The Proxy control lets you specify a proxy server through which the TCP requests can be routed If your network uses a proxy server tap the Proxy button tap On and set the server s address and port Otherwise continue to the next step Press the key to return to the HOME screen When you add a user test an asterisk appears after the Profile name to indicate that it has been changed but not yet saved See also Chapter 5 Profiles beginning on page 165 49 OneTouch AT Users Manual Connect to a Network You can connect the OneTouch analyzer to a network via network Port A or via the optional built in Wi Fi adapter To purchase options contact Fluke Networks See page 17 for contact information If Ethernet connections are available at both the fiber and copper network ports the analyzer uses the fiber port Network Port B is u
183. r of frames sent less the number of frames received Loss is the percentage of frames that were lost Actual bps is the measured bit rate based on frames sent and the actual number of frames received Latency is the average one way latency for This OneTouch and Reflector Wi Fi Performance test types The Peer test type is calculated by dividing the sum of the connection speed from source to endpoint and then from endpoint to source by two Jitter is the average frame delay variation Out of Seq is the number of frames that were received out of sequence A Ping test runs simultaneously with the Wi Fi Performance test If the Wi Fi Performance test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered 149 OneTouch AT Users Manual 150 Layer 2 Results The results shown in Layer 2 provide an average of all collected IPv4 and or IPv6 metrics for a specific test type during a selected test duration SSID The name of the network on which the Wi Fi connection was established during the test AP This row shows the Access Point manufacturer and BSSID Channel The channel number is shown Tx Rate The transmission rate is shown in Mbps or Kbps followed by a slash then the maximum theoretical Tx rate When the average
184. r should take notice of it This Equipment equipment is intended for use in business environments and is not to be used in homes 336 Symbols 33 60 167 2 2 4 GHz band 51 5 GHz banad 51 6 802 1X 248 A ac adapter 19 ACL 235 236 238 303 activity LED 28 actual duplex 77 actual speed 77 add test 182 address Wi Fi 66 wired 66 249 address control DHCP or static 275 advertised duplex 77 advertised speed 77 alignment errors 69 262 analysis 252 wired 104 171 antenna connector 27 directional 244 external 243 AP authorization status 235 identify new AP on the network 239 asterisk after Profile name 167 on test RESULTS tab 60 audible tone 277 authorization control list 235 236 238 303 Index AutoTest 53 definition 61 AutoTest capture enable disable 301 saving 301 AutoTest key 23 B backlight timeout 43 band 2 4 GHz 51 band 5 GHz 51 battery 19 charge level 20 276 charging 19 charging temperature note 323 compartment 30 extend battery life 319 extend operating time 20 remove and replace 321 status 20 33 276 storage 20 320 beep 277 best name 179 brightness 277 browser 194 browser web 262 buttons 23 C cable test 71 cables copper 324 fiber 76 capture enable disable AutoTest capture 301 saving AutoTest capture 301 carrier sense errors 69 262 cautions 15 certificati
185. r the test to complete How it Works The address of the DNS server is obtained through DHCP or by static configuration via the wired connection the Wi Fi connection or both if available The OneTouch analyzer contacts the DNS server and requests resolution of the URL to an IP address If the DNS server does not reply or cannot resolve the name the test will fail Chapter 3 Network Infrastructure Tests DNS Server Test Results If the OneTouch analyzer can perform a DNS lookup for the configured URL via the wired or the Wi Fi connection the test will pass m BASIC IPv4 IPv4 Wired Wi Fi 4 DNS Lookup 2ms ims 2 flukenetworks com IPv4 Wired 192 168 40 154 IPv4 Wi Fi 192 168 40 154 IPv4 Wired DNS Servers D 10 250 1 221 192 168 196 25 IPv4 Wi Fi DNS Servers 10 250 1 221 192 168 196 25 TEST AGAIN Figure 45 DNS Test Results 4 DNS Lookup is the time it took to receive the address after the lookup request was sent 2 This is the URL to be resolved which is configured on the SETUP tab 103 OneTouch AT Users Manual 3 Resolved IP addresses 4 Primary and secondary DNS servers 53 Wired Analysis i ar vas 7 Tap the Wired Analysis icon a to see and analyze wired hosts access devices and servers See Chapter 6 Wired Analysis beginning on page 171 for details 104 Chapter 4 User Tests Chapter 4 User Tests You can create user tests to assess specifi
186. raph shows the noise level of the chan nels the AP is using e Noise values less than or equal to 80 dBm are shown ina green box indicating a low noise level e Noise values greater than 80 dBm are shown in a yellow box indicating a noisy environment The channels that the AP is using are displayed The bands that the AP is using are displayed The supported 802 11 media types that the AP is using are displayed The Retries and Utilization graph gives you an indication of network coverage congestion and capacity problems 215 OneTouch AT Users Manual 216 The retry rate is based on the percentage of total packets that have been re sent The scale is from 0 to 100 e Retry values less than or equal to 40 are shown in a green box e Retry values greater than 40 are shown in a yellow box A high retry rate is an indicator of issues such as a noisy RF environment associated clients located at the edge of AP range or high traffic levels The utilization percentage value is based on the actual traffic level in relation to total available bandwidth The scale is 0 to 100 e Utilization values of 25 or less are shown in a green box e Values greater than 25 are shown in a yellow box High utilization indicates that an AP could be overloaded Additional APs or load balancing may be necessary to mitigate the problem Tap the information button to display quick tips about the screen This is the d
187. re 87 Network and AP Connection Logs See also Wi Fi Network Connect Test on page 89 and Roaming Results Navigation Controls on page 93 242 Chapter 7 Wi Fi Analysis Wi Fi TOOLS Locate Tool You can use the Locate function to find APs and clients You should use the directional antenna when performing a Locate task See www flukenetworks com onetouch for a list of available accessories 1 Remove the stand from the back of the analyzer 2 Snap the antenna holder onto the back of the analyzer The antenna holder is included with the directional antenna 3 Slide the directional antenna into the holder 243 OneTouch AT Users Manual 4 Connect the antenna to the External Antenna Connector see page 27 The OneTouch analyzer automatically detects the presence of the antenna and the external antenna icon is displayed on the Locate RESULTS screen GVO014 EPS Figure 88 Directional Antenna Holder 244 Chapter 7 Wi Fi Analysis Wi Fi TOOLS 5 Tap the Locate button Z CAUTION To avoid an accident watch where you are going when you are in motion Observe the signal strength graph only when you are stationary 6 The signal strength will generally increase when you move closer to the AP or client and decrease when you move farther away You can switch off Sound to silently locate a client or AP Note The external antenna is only activated when in Locate mode Locate is a receive only mode th
188. reen To Manually Configure a Filter 1 On the HOME screen tap the Tools icon E4 2 Inthe Testing Tools section of the screen tap the Capture button The CAPTURE screen is displayed 3 Tap the Connection button and select Wi Fi 290 Chapter 9 Packet Capture Wi Fi Packet Capture 4 Tap the Wi Fi Filter button The CAPTURE SETTINGS screen is displayed ae Yaaro OneTouch AT Device Frame Type ontro Yes Data Yes ME Figure 106 Wi Fi CAPTURE SETTINGS Screen The CAPTURE SETTINGS options are described below Channel Tap the channel button to set the channel on which packets will be captured Channel Mode By default the channel mode is configured for a channel width of 20 MHz Access points supporting legacy 802 11a b g protocols use a single 20 MHz channel only Access points that support the 802 11n protocol can be configured to use either a single 20 MHz 291 OneTouch AT Users Manual channel or for higher performance use two consecutive 20 MHz channels i e a 40 MHz bonded channel When capturing traffic for an access point that is configured to use a bonded channel the channel mode should be set to 40 MHz primary channel plus adjacent higher channel number or 40MHz primary channel plus adjacent lower channel number to match the access point configuration Only permissible bonding options are available based on the selected channel e g channel 34 bonding can only be 40 MHz because i
189. restore factory settings 1 Connect the ac adapter to your OneTouch analyzer 279 OneTouch AT Users Manual 2 On the HOME screen tap TOOLS EJ 3 Scroll down to the Maintenance Tools section and tap Factory Defaults 4 Tap the Quick or Full button 280 Chapter 9 Packet Capture Chapter 9 Packet Capture Packet capture is the process of recording network traffic in the form of packets Packet capture can be performed on Wi Fi or wired connections Packet capture and analysis can be used to e Analyze network problems e Debug client server communications e Track applications and content e Ensure that users are adhering to administration policies e Verify network security The packet capture option can be included at time of purchase or it can be purchased separately by contacting Fluke Networks see page 17 The OneTouch AT analyzer can silently monitor and record wired and Wi Fi network traffic This is called Standalone Capture The analyzer can also record all traffic to and from itself during AutoTest This is called AutoTest Capture The OneTouch analyzer saves captured packets to a cap file on the SD card Files are stored in pcap format The saved capture file can be analyzed with Fluke Networks ClearSight Analyzer or other packet capture analysis software 281 OneTouch AT Users Manual General Information about Capture Filters Capture filtering lets you capture and analyze only packets that are
190. rganizing tests 58 oversize frames 68 261 overview of connectors and keys 23 339 OneTouch AT Users Manual overview of features 13 Pp_ packet capture 281 password 274 passwords showing and hiding 38 path analysis 183 pause frames 69 261 ping test 106 PoE test 79 polarity 78 Port A 27 Port B 27 port scan 182 power down timeout 43 power line frequency 43 power requirements 327 power switching on 19 preferences 42 product name in shortcut bar 33 Profile 165 asterisk after Profile name 167 delete 168 export 168 import 168 load 168 rename 168 save 167 screen 167 shortcut to 33 R receive statistics 67 register your product 17 regulatory information 328 Remote Access File Access 308 Remote Control 308 remote control 308 remote file access 308 340 remote user s IP address 316 remote viewing using webcam 269 Reports 270 shortcut to 33 restore factory defaults 279 results test 55 RTSP test 155 Rx pair 77 S safety information 15 save a report 270 save a screen 2 2 saving test configuration 165 scan only 51 201 screen image saving 272 shortcut to 33 screen shot 272 shortcut to 33 SD card 26 317 security data 279 SFP adapters 325 shortcut bar 33 SMTP test 159 SNMP configuration 174 software update 277 software version 273 sound 277 specifications 323 speed and duplex 248 SSH client 263 static IP address 275
191. rmally green but it turns yellow if non 802 11 utilization exceeds 20 This is the total percentage of 802 11 and non 802 11channel utilization The status bar is displayed on all Wi Fi ANALYSIS screens It shows the number of SSIDs networks APs access points and clients discovered It also shows channel numbers as they are scanned The currently selected sort key is displayed above the SORT button The SORT button lets you sort the list of channels according to e Channel number e Band e Total 802 11 plus non 802 11 utilization e 802 11 utilization e Non 802 11 utilization e Signal level of the strongest AP on the channel e Number of APs e Number of associated clients On channel buttons the sort key except 802 11 utilization and Non 802 11 utilization appears in bold text 229 OneTouch AT Users Manual The Sort Order button determines whether the sorted results are shown in ascending E or descending ij order AD The REFRESH button jj clears all Wi Fi analysis results and restarts Wi Fi analysis 2 The SHOW ACTIVE SHOW ALL button toggles the list between showing all channels or only channels on which an AP has been discovered 230 Chapter 7 Wi Fi Analysis Channel Analysis Channel Overview Tap the Channel Overview button for a graphical summary of access points 802 11 traffic and non 802 11 traffic on all channels m BASIc OneTouch AT aaa All Channels O APs 802 11 W Non 8
192. rofiles ccccscesceseseeeeeeeeeeeeeeeeeeeeeaeeeeaeeseeeaes 170 OneTouch AT Users Manual Chapter 6 Chapter 7 Wired Analysis Wired Analysis oi cecscceessceceecceeeeeeeeeeeeeeeenaeeeeeeeeseeneeees 171 DG SCrIDUION ceicssitacactennassgeecaitssagsetinh nseaeteanassceeectnnsase 171 CONFIQUIATION eecceeeeeeeeeeeee tetas eeaeeeeaeeeaeeteneeeenetes 173 SNMP eristas natania anina naaar Ra ans ENER 174 Slow DiSCOVELY siseistisiirscaii sinsir errora aisiais eaat 174 How Wired Analysis Works sssssssssessesserssenss 174 RESUS 2c scpeezs facto shteesstectstacteeestiveupricericeastyeictesiereess 175 To Show Wired Device Details 0 0 cee 177 Wired Analysis Tools ceccsceeeseeeeeeeeeeeeeeeeeenaeeeeeneees 182 Add TeSt oraa pae rere terre rere rere Terre 182 Port SCAN fis cesisdaatecccgeevveessashedscctcenedeccetanesysestaasiavtess 182 Path AnalySis riasenie paatai 183 MultiPort Statistics cceecceeessceeeeeeeeeeeeeeeeeeeees 189 Web Browser cccesccceesceeeeeeeeeenaeeeseeeeeeaaeenseeeeeaas 194 Telnet SSH siisii vccivanpeeds eas hertesedessteterdagepeesst 195 Wi Fi Analysis Enable Wi Fi cccccccessssceeeesesseeeeeseceeeeeseseeeeeeseneeeeeess 198 Wi Fi Icon on the HOME Screen cceceeeeseeeeeeeeeees 199 STOPPed TE cece eeeeeaeeeceeeeeeaaeseeeeeeeeaeesteaeeeeeaees 199 Linked and testing 20 22 eeeceeceseeeeeeeeeeeeeeeeeeeeeees 199 Linked but not actively testing esences 199 SCANNING sie salts
193. rol OneTouch AT RESULTS IPv6 IPv6 Wired Wi Fi ims 428 ms TCP Connect 4ms 4ms Data Start ims 3 ms Data Transfer ims lt i ms Total Time 7 ms 435 ms Data Bytes 689 689 Rate bps i 5 5M 5 5M Ping 6 ms Return Code 200 TEST AGAIN Figure 48 Web HTTP Test Results Chapter 4 User Tests Web HTTP Test DNS Lookup is the amount of time it took to resolve the URL to an IP address If you enter an IP address DNS lookup is not required so dashes will be displayed to indicate that this part of the test was not executed TCP Connect is the amount of time it took to open the port on the server Data Start is the time it took to receive the first frame of HTML from the web server Data Transfer is the amount of time it took to receive the data from the target server Total Time is the end user response time EURT which is the total time it took to download the web page It is the sum of DNS lookup TCP connect data start and data transfer time If the Total Time exceeds the Time Limit you selected the test will fail If the Time Limit is exceeded during test the current phase of the test DNS Lookup Data Start or Data Transfer is marked with a red X and the test is aborted Data Bytes is the total number of data bytes transferred Header bytes are not included in the measurement Rate is the data transfer rate A ping test runs simultaneously with the HTTP test If the HTTP test finishes
194. s gives you access to valuable information about product updates troubleshooting tips and other support services To register fill out the online registration form on the Fluke Networks website at www flukenetworks com Contact Fluke Networks i z C EB www flukenetworks com support flukenetworks com Fluke Networks PO Box 777 Everett WA 98206 0777 USA 1 800 283 5853 1 425 446 4519 Australia 61 2 8850 3333 or 61 3 9329 0244 Beijing 86 10 6512 3435 Brazil 11 3759 7600 Canada 1 800 363 5853 Europe 31 0 40 2675 600 Hong Kong 852 2721 3228 Japan 03 6714 3117 Korea 82 2 539 6311 Singapore 65 6799 5566 Taiwan 886 2 227 83199 United States 1 800 283 5853 17 OneTouch AT Users Manual Additional Resources 18 For OneTouch analyzer product information and accessories see www flukenetworks com The Fluke Networks Knowledge Base answers common questions about Fluke Networks products and provides articles on network troubleshooting and more To access the Knowledge Base log on to www flukenetworks com then click Support gt Knowledge Base Chapter 1 Get Acquainted AC Adapter and Battery AC Adapter and Battery You can use the ac adapter or the included lithium ion battery to supply power to the analyzer The ac adapter recharges the battery Charge the Battery Before you use the battery for the first time charge the battery for about 2 hours with the analy
195. s information from the device and displays it on a summary screen EF BASIC OneTouch AT msm cs gz Discards 74 Utilization A 5 Discards A Ports Up 56 Down 48 Sort Most Problems SORT ay Figure 70 MultiPort Statistics Summary Screen Only ports that are up linked are displayed The list is updated realtime By default ports are sorted by maximum utilization The screen above shows the ports sorted by problem type The most severe problem type is at the top of the list Use the SORT button to change the sort key The top line on the device buttons changes based on the sort key Tap the SORT button to list ports by e Slot number port number e Speed Chapter 6 Wired Analysis e Duplex mode e Problems problem severity e Utilization In Out e Utilization In e Utilization Out e VLAN number e Host Count number of connected hosts Use the Sort Order button to sort the results in ascending ij or descending jj order The REFRESH button jj clears the results and restarts MultiPort analysis 193 OneTouch AT Users Manual MultiPort Statistics Port Details Screen Tap a port s button to expand it and view its details BasIc OneTouch AT Problem Triangle summary indicates SH Discards 74 Utilization an error 100Mb Full VLAN 1 Hosts 64 Slot 2 0 22 or warning Current E a value is anza Maximum indicated observed by a value solid bar Total since MultiPor
196. s roaming statistics for the current connection Roamed from This is the prior AP to which the OneTouch analyzer was associated Roamed at This is the time when the OneTouch analyzer associated with the current AP Connected for This is the elapsed time that the OneTouch analyzer has been connected to the current AP 241 OneTouch AT Users Manual Number of roams This is the number of times the OneTouch analyzer has roamed to a new AP e If you connect to an SSID you can roam among the APs that support the connected SSID e If you connect to a specific AP no roaming will occur If you move out of the AP s range the connection will drop Profile Used The profile in use is shown at the bottom of the screen 5 Tap the LOG tab to show a detailed listing of each step of the connection This is useful when troubleshooting connection problems BASIC aE OneTouch AT 5 37 11 pm 5 37 11 pm 5 37 11 pm 04 34 54 Began scan for AP 5 37 15 pm 04 34 56 Finished scan for AP 5 37 16 pm 04 34 56 Sent Open Authentication Request 5 37 16 04 34 56 Received Open Authentication Success er 04 34 56 Sent Association Request 5 37 16 pm 5 37 16 pm 5 37 16 pm m BASIC Wi Fi 1 OneTouch AT Wi Fi SSID Cisco4400 WPA2 Personal Began scan for AP Finished scan for AP Connecting to AP Cisco1252 00 17 DF A1 0F D0 Chan 140 Sent Open Authentication Request Sent Association Request Figu
197. s were supplied by DNS servers At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button E to re run the test Tap the TOOLS button mas to run path analysis to the target server Chapter 4 User Tests File FTP Test launch a browser against the target server or Telnet SSH to the server 125 OneTouch AT Users Manual Wired Performance Test 250110 126 Purpose The OneTouch AT analyzer s Wired Performance Test provides point to point performance testing of a traffic stream across wired IPv4 network infrastructure This test is typically used to validate network performance It quantifies network performance in terms of throughput loss latency and jitter The OneTouch AT analyzer exchanges a stream of traffic with Peers or Reflectors and measures the performance of the traffic stream You can run the test at a full line rate of up to 1 Gbps for performance validation or at lower speeds to minimize disruption when troubleshooting operational networks The test is based on the Internet Engineering Task Force IETF RFC 2544 Benchmarking Methodology for Network Interconnect Devices You can use the Wired Performance Test to e verify that a network configuration delivers the expected performance e evaluate newly deployed eq
198. sed for VoIP analysis and the optional packet capture feature Establish a Wired Copper Connection Connect an appropriate cable from the OneTouch analyzer s network Port A to the network that you want to test If you need to change the default wired connection configuration 1 Tap the Tools icon Fa 2 Tap the Wired button 3 Set appropriate parameters for your network See your network administrator for details See also Wired on page 248 Establish a Fiber Connection 50 Install or Remove the SFP Fiber Adapter To install an SFP Fiber adapter remove the protective cap from the adapter and slide the adapter into SFP Port A To remove gently pull the SFP s bail If the SFP has retention tabs press and hold the tabs on the sides of the adapter and pull it from the fiber port The OneTouch analyzer supports 100BASE FX and 1000BASE X SFP adapters Chapter 2 Get Started Connect to a Network Establish a Wi Fi Connection This section applies to OneTouch analyzers with the optional Wi Fi feature By default the OneTouch analyzer operates in scan only mode It will not connect to a network unless it is configured to do so To connect to a Wi Fi network 1 Press the key on the front panel 2 Tap the TOOLS icon FA 3 Tap the Wi Fi button OneTouch AT Figure 20 Wi Fi Test Settings Screen 4 Ensure that Enable Wi Fi is On Using the Band button select operation in the 2 4 GHz band the 5 GHz b
199. signed name advertised or discovered name BSSID 2 The AP s BSSID address is shown here 8 This icon indicates the AP s Authorization Status See page 212 This icon indicates the AP s security level See page 205 for a de scription of how the icon s appearance changes based on the se curity level Multiple icons are shown when multiple security 214 000 Chapter 7 Wi Fi Analysis AP Analysis types are in use Note that the network s security type e g WPA Enterprise is shown in the network detail screen See page 208 This icon indicates the AP s security level i e the security method the client uses to connect to the AP network See page 205 for a description of how the icon s appearance changes based on the security level Multiple icons are shown when multiple security types are in use For APs that support Cisco extensions an IP address is shown here For an independent fat AP this is the AP s IP address For an interactive thin AP this is the wireless LAN controller s IP address The Signal and Noise graph gives you an indication of the access point s coverage and the signal quality The upper line on this graph shows signal strength on a scale of 0 to 100 dBm e Signal values greater than 75 dBm are shown in a green box indicating a strong signal e Signal values less than or equal to 75 dBm are shown ina yellow box indicating a marginal or weak signal The lower line on the g
200. size frames may be caused by a faulty or corrupt LAN driver Oversize Frames This counter increments each time a frame is received that exceeds 1518 bytes non VLAN or 1522 bytes on a VLAN contains a valid FCS and was otherwise well formed In general you should not see oversize frames though their presence is not a guarantee that the network is failing Oversize frames may be caused by a faulty or corrupt LAN driver Fragments This counter increments for each frame received that contains an invalid FCS and is less than 64 bytes in length This includes integral and non integral lengths Jabbers This counter increments for each frame that exceeds 1518 bytes in length non VLAN or 1522 bytes on a VLAN and contains an invalid FCS This includes alignment errors Possible causes include a bad NIC or transceiver faulty or corrupt NIC driver bad cabling grounding problems and nodes jamming the network due to above normal collision rates Chapter 3 Network Infrastructure Tests OneTouch Instrument A possible solution would be to identify the node s that are sending out excessive errors and replace the defective hardware Dropped Frames This counter increments for each frame that is received but is later dropped due to a lack of system resources Control Frames This counter increments for each MAC control frame received PAUSE and unsupported from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length
201. stablish an anonymous connection The test will fail if the configured user name and password are not valid on the target FTP server File The function that the File field implements depends on whether you ve chosen to Get or Put data If Direction is set to Get File specifies the name of the file to be downloaded from the server The file will be retrieved and the size and data rate will be calculated Data is discarded as soon as it is downloaded It is not written to a file and it is not re tained on the OneTouch analyzer If Direction is set to Put File specifies the name of the file that is created on the server The size of the file is determined by the Transfer Size control The file contains a text string that in dicates the file was sent from the OneTouch analyzer The text string is repeated to produce the desired file size How it Works The OneTouch analyzer establishes a control connection with the FTP server on port 21 in order to negotiate the data that will be transferred and to authenticate to the FTP server Next a data connection is established with the FTP server This connection serves to transfer the data Upon completion of data transfer the data transfer connection is released and then the control connection is released The test runs on each configured network interface Chapter 4 User Tests File FTP Test Results If the Total Time is less than the selected Time Limit the test passes If the Time Lim
202. statistics 189 gateway test 95 H hardware version 273 headset jack 328 help contact Fluke Networks 17 hidden passwords 38 HOME screen 32 59 HTTP test 116 ICMP test 106 icon OneTouch instrument 66 Wi Fi 199 icons discovery 176 test status 54 identify cables using toner tool 264 identify switch port flash port 265 IGMP test 152 infrastructure tests 65 171 IP address static or DHCP 275 IPv6 enabling 249 jJ jabbers 68 261 K Kensington security slot 30 keyboards 37 keys 23 knowledge base 18 L language setting 19 LED link 28 power charge 25 Rx and Tx 29 level 77 link tab 77 locate an AP or client 243 locate cables using toner tool 264 locate switch port flash port 265 logs exporting 278 Index M MAC address changing the OneTouch MAC 250 management port 250 NUT port 250 Wi Fi port 249 250 maintenance 319 management port 273 location 24 management port MAC 250 managing files 303 memory 327 module installing and removing 22 move a test 60 multicast test 152 multiport statistics 189 N name device 179 nearest switch 86 network infrastructure tests 65 171 network ports 324 network standards supported 324 noise reducing the effect of 43 number format 43 O OneTouch AT button 33 OneTouch instrument icon 66 options adding features 278 orange triangle 33 73 77 86 91 92 96 177 o
203. t 1000Mb FDx 46 V 20 24 W x 4 xs n 10 250 0 231 Figure 36 HOME Screen PoE Test Failed Figure 36 shows the HOME screen after setting the OneTouch analyzer to request Class 4 from a Type 1 switch port A Type 1 switch cannot supply the power specified by Class 4 83 OneTouch AT Users Manual Figure 37 shows the CABLE LINK PoE results screen after setting the OneTouch analyzer to request Class 4 from a Type 1 switch port A Type 1 switch cannot supply the power specified by Class 4 CE PoE Test OneTouch AT C3 CABLE PoE Requested Class 4 25 5 W Received Class x0 PSE Type 1 Unloaded Voltage Pairs Used TruePower Voltage TruePower Power Figure 37 Detailed PoE Test Results Test Failed 84 Chapter 3 Network Infrastructure Tests Wi Fi Analysis Wi Fi Analysis KU Tap the Wi Fi Analysis icon pS to analyze 802 11 networks access points clients and channels The analyzer can be used for troubleshooting client connectivity and locating devices See Chapter 7 Wi Fi Analysis beginning on page 197 for details 85 OneTouch AT Users Manual Nearest Switch Test A 86 Description Tap the switch to identify the switch name model port and VLAN of the wired connection If SNMP is enabled parameters such as location description contact and up time as well as port receive and transmit statistics are reported Configuration To display System Group information and St
204. t Wired Performance test using a Peer or Reflector Wi Fi Performance test with the option of using a Peer or Reflector Built in 10 100 Mbps management port Ethernet packet capture and Wi Fi packet capture TFS OneTouch AT HOME wv TEST Chapter 1 Get Acquainted Safety Information Safety Information Table 1 shows the international electrical symbols used on the analyzer or in this manual Table 1 International Electrical Symbols Warning or Caution Risk of damage or destruction to equipment or software See explanations in the manuals Warning Class 1 laser when an SFP module is installed Risk of eye damage from hazardous radiation This key turns on the OneTouch analyzer 0 el e Do not put products containing circuit boards into the garbage Dispose of circuit boards in accordance with local regulations N Warning With an SFP fiber adapter installed the product contains a Class 1 laser A To prevent possible eye damage caused by hazardous radiation and to prevent possible fire electric shock or personal injury Carefully read all instructions and safety information before using the product Do not look directly into optical connectors Some optical equipment emits invisible radiation that can cause permanent damage your eyes Do not run any tests that activate the SFP s optical output unless a fiber is attached to the output The battery is the only user servicable c
205. t slot 2 0 48 1 10 100 Max Total VLAN Utilization inb id lt 1 Speed 1000Mb Utilization out lt 1 Duplex Full Discards 0 0 0 fr Hosts 0 Errors 0 0 0 fr 192 168 249 001 010 232 124 045 Hops 16 Response Time 34 ms Packet Type UDP Packet Type TOOLS Figure 67 Path Analysis Detailed Results Tap the START button S r to clear the results and run path analysis again 188 Chapter 6 Wired Analysis MultiPort Statistics The OneTouch AT analyzer s MultiPort Statistics feature shows device health information including utilization discards and errors on each port Link Level Discovery Protocol LLDP Cisco Discovery Protocol CDP Extreme Discovery Protocol EDP Foundry Discovery Protocol FDP and SNMP are used to gather information from the nearest switch SNMP access is required to obtain information from all other devices See SNMP on page 174 Methods for Displaying MultiPort Statistics Any of the following three methods can be used to view a device s port statistics MultiPort Statistics via WIRED ANALYSIS Wired Analysis is described beginning on page 171 a 1 Tap the Wired Analysis icon v JE on the HOME screen 2 On the WIRED ANALYSIS screen tap a device s button to expand it 3 Tap the TOOLS mas button If the OneTouch AT is configured for SNMP access to the device and MultiPort Statistics are available the MultiPort Stats but 189 OneTouch AT Users Manual
206. t statistics Ports began linked up and Maximum idle down value Ports Up 56 Down 48 observed Sort Sort Most Problems controls ER ny Figure 71 MultiPort Statistics Details Screen Warning Triangle A The warning triangle appears when in or out utilization is 70 or more or when discards or errors occur Thresholds The utilization bars and lines turn yellow at 40 red at 70 Discard error bars and lines are always shown in red Web Browser When you tap the Browse button the browser is launched with the selected device as the target server See Browser on page 262 194 Chapter 6 Wired Analysis Telnet SSH When you tap the Telnet SSH button a Telnet SSH session is started with the selected device as the target See Telnet SSH on page 263 195 OneTouch AT Users Manual 196 Chapter 7 Wi Fi Analysis Chapter 7 Wi Fi Analysis The OneTouch analyzer provides you with information and guidance to quickly assess the state of your Wi Fi network and troubleshoot issues impacting your end users connectivity and performance experience OneTouch analyzer Wi Fi analysis consists of discovery and analysis of 802 11 networks access points clients and channels being used Tools are available for troubleshooting client connectivity and locating devices that may pose a security risk or devices impacting network operations The analyzer supports 802 11 a b g n technologies operating in both t
207. t a network Or if connecting to an AP tap the Connect button and select a network to complete the connection to the AP The OneTouch analyzer connects and displays the RESULTS tab or if it cannot connect it displays an error message Note The Connect test is not supported for Hidden SSIDs that have not been resolved If Hidden is selected the Connect tool will not be available 240 Chapter 7 Wi Fi Analysis Wi Fi TOOLS The Connect test is supported for 802 11ac capable APs The connect rates will be at 802 11n rates or lower SSID Connect Results AP Connect Results m My Profile OneTouch AT A P BASIC Wi Fi 1 OneTouch AT ap cos 4_ Gisc0 001646 272410 a4 AP Cisco Connected 5 37 18 l a oS Connected H V IP Address 0017df a10fd0 pm 48 54 Mbps 192 65 48 186 Thennei m o DHCP Server 192 65 48 1 Security WPA2 P AES IP Address 10 250 1 136 DHCP Signal E m Noise E5 dem Connected For 38s Current Min Max Average Signal dBm 66 72 64 66 Noise dBm 98 98 98 98 001046 fc3b30 Roamod at 152 Roamed from Gisco 001d46 fc3b30 qso Connected for 04 34 52 Number of roams 1 Profile Used AuthorizedGuest First 1 1 Figure 86 Network and AP Connect Results The network and AP connect RESULTS tabs show the network and AP actual connection rate the DHCP server s IP address etc The signal and noise graph is explained on page 215 The SSID RESULTS tab include
208. t data Chapter 4 User Tests Multicast IGMP Test How it Works The OneTouch analyzer joins the specified multicast group and listens for traffic If a source address is specified it will only listen for traffic from that IP address The test runs in turn on each configured network connection Results Pass Fail conditions are described in Transfer Size and Time Limit and in Version on page 152 OneTouch AT Data Start Data Transfer Total Time Data Bytes Rate bps Return Code Return Codes 700 Success TEST AGAIN Figure 55 Multicast IGMP Test Results 153 OneTouch AT Users Manual 154 Data Start is the amount of time it took to receive the first data byte after the OneTouch analyzer sent the IGMP join message Data Transfer is the amount of time it took to receive the data from the target server Total Time is the sum of data start and data transfer time It is the total test time from beginning to end Data Bytes indicates the total number of data bytes transferred Rate is the measured bit rate based on frames sent and the number of bytes received If a source address is specified a ping test runs simultaneously with the IGMP V3 test If the IGMP V3 test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error
209. t is the first channel in the 5 GHZ band If a bonded channel is not configured correctly some packets will be missing from the capture Device BSSID MAC Enter a BSSID to capture only packets going to or from the target device Control Frames Control frames assist in the exchange of data frames between stations Common control frame types include Request to Send RTS Clear to Send CTS and Acknowledgement ACK Select Yes to capture control frames Data Frames Select Yes to capture data frames To view the data contents of WEP or PSK encrypted packets use the encryption key and decryption capable software such as Fluke Networks ClearSight Analyzer or Wireshark Management Frames Tap the Management button to open the MANAGEMENT FRAMES screen This screen lets you customize the capture to include or exclude various types of management frames such as beacons association requests probe responses etc 292 Chapter 9 Packet Capture Wi Fi Packet Capture Set a frame type to Yes to include it in the capture set it to No to exclude it from the capture The button at the lower right corner of the screen toggles between CLEAR ALL and SET ALL Files Size Limit and Frame Slice Size Tap the back button J to return from the CAPTURE SETTINGS screen to the CAPTURE screen See File Size Limit and Frame Slice Size on page 288 File Format Tap the File Format button and select the packet analyzer software you wil
210. tap the Battery Status button Extend Battery Operating Time The display backlight consumes power Decreasing the display brightness will increase battery operating time You can make the backlight shut off after a period of inactivity You can also make the analyzer power down after a period of inactivity See Timeout Period on page 276 Extend the Life of the Battery 20 e Recharge the battery frequently Do not let the battery discharge completely e Do not keep the battery at temperatures below 20 C 4 F or above 50 C 122 F for periods longer than one week e Before you put a battery into storage charge it to approximately 50 of full charge Chapter 1 Get Acquainted Install and Use the Strap Install and Use the Strap You can install the strap on any two of the four attachment points on the analyzer GVO013 EPS Figure 1 Install and Use the Hand Strap 21 OneTouch AT Users Manual Test Frame System The Test Frame System TFS is a handheld computer and display platform that accepts modules like the OneTouch AT module The OneTouch AT module attaches to the TFS as shown below Remove and Install a Module Switch off the analyzer s power before removing the module GVO004 EPS Figure 2 Remove and Install a Module 22 Chapter 1 Get Acquainted Connectors Keys and LEDs Connectors Keys and LEDs
211. te on a different port type a colon and specify the port number after the URL For example to reach a web server on port 8080 use the following format www website_name com 8080 See also Server on page 106 Name The Name button allows you to assign a custom name to the test See also Name on page 106 Transfer Size lets you limit the amount of data that will be downloaded from the target server Time Limit Set the amount of time allowed to transfer the web page If the total test time exceeds the time limit the test will fail When running the test via multiple network connections the Time Limit applies to each individual network connection Proxy The Proxy control lets you specify a proxy server through which the TCP connection will be established To specify a proxy Chapter 4 User Tests Web HTTP Test server tap the Proxy button tap On and set the server s address and port Otherwise continue to the next step How it Works When you execute an HTTP test the OneTouch analyzer e Contacts the DNS server to resolve the target s name if a URL was specified rather than an IP address e Runs a ping test concurrently with the HTTP Test e Establishes a TCP connection and attempts to get the web page 117 OneTouch AT Users Manual 118 Results The test passes if the amount of data specified using the Transfer Size control is downloaded within the time specified using the Time Limit cont
212. ter or the Slice Size control to reduce the likelihood of dropped packets SD Card Use the supplied SD card for optimal performance Use of other SD cards may result in slower write performance and increased possibility of dropped packets 283 OneTouch AT Users Manual Wired Packet Capture Connection Options Port A Only Single ended Packet Capture In single ended packet capture the OneTouch analyzer captures traffic at Port A of the OneTouch analyzer When performing single ended packet capture the OneTouch analyzer is typically connected to a span port mirror port or tap Traffic Span Port Ports A and B The OneTouch analyzer can capture traffic from ports A and B simultaneously When performing packet capture on ports A and B traffic is captured on both ports but is not routed between the two ports Inline Packet Capture 284 When performing inline packet capture the OneTouch analyzer captures traffic flowing between ports A and B The OneTouch analyzer is inserted in the link with one side of the link connected to the OneTouch analyzer Port A and the other side connected to Port B Chapter 9 Packet Capture Device or Network Wired Packet Capture Connection Options Traffic Device or Network Lr Device or Network gt FS Figure 103 Inline Packet Captur
213. teway Test ccsscssccccsctssceassssacccscecscascatbeseaassaudeacieccneeesis 95 DHCP Server T St sssssssscisssvssssisacceessavaidvaceacateseveascassassaas 99 DNS Server Test cccccccccssssseeceeceeeesceeseaneeeeeeseeenaeeees 102 Wired Analysis o eeccccessceesseeeeeeceesaeeeeeaeeeeseeeeeaaeensaees 104 Chapter 4 User Tests Ping ICMP Test c ceccseccssscescseeesseeeessaeessseeeeesaeeseeees 106 Connect ICP Test ciesctivisinitivnnneedineeninaceidss 111 Web HTTP Test ecccciicccccccccescseeeeeeseeseuseeeeeseeseeueeeaes 116 File FTP Test viw ecccceccccccccccccesseueeeseeseuseeeeeseeeeauaeeeeeees 121 Wired Performance TeSt cccccecceessesseeeseeeeeeeeeeeeeeees 126 Wi Fi Performance Test ccccceceecessseseeceseeseeeeeeeeeeeees 139 Multicast IGMP Test ccesesessseeeeeeeseseeeeeeeeeeseeenes 152 Video RTSP Test icceccccccccccccsecececeeeeseeseensseeeseseneneeeeees 155 Email SMTP Test cccccecesececeseeeeeeeeeeeseessseseseseseseeeeees 159 Chapter 5 Profiles Asterisk After the Profile Name 167 Open the Profiles Screen etcceeceeeeeeeeeeeeeeeeeeeeetaees 167 Save a Profile ccccccccccccscceccesssesseeeeseeeeeeeeeeceeeesssaeeeuenss 167 Load a Profile sirotam ie Ea ENANA 168 Rename or Delete a Profile cscsccscssesesrserrrn 168 Export and Import Profiles c cceccceeceeeeeeeeeeeeteeeees 168 View a Profile File ccccccccccccsscseeseeeeseesseeeseuseueeeseeeeees 170 Editing P
214. the AP Authorization Status choices are or Default see Set the Default AP Authorization Status on page 235 x Unauthorized For APs that are not authorized on the network These APs may present a security risk BA Neighbor For APs that are owned and controlled by neighboring organizations Flagged To give visibility to a certain AP This may be a temporary AP a guest s AP etc a Unknown For APs that have not yet been otherwise classified i Authorized An AP that is approved for use on the net work Chapter 7 Wi Fi Analysis Wi Fi TOOLS 6 To store your Authorization Status settings save the Authorization Profile See AP Authorization on page 270 237 OneTouch AT Users Manual Save an Authorization File 238 When you change the authorization status of one or more APs the Profile name which is located at the top of the display is marked with an asterisk indicating that there are unsaved changes in the ACL Authorization Control List that is used by the Profile After configuring an AP authorization list you can export it and import it to another OneTouch analyzer for use with a configured profile To save an authorization file 1 Tap the TOOLS button on the HOME screen 2 Under the File Tools section tap AP Authorization 3 From this screen you can save and load authorization profiles 4 Toimport export rename or delete authorization profiles tap the MANAGE b
215. thorization status can be set in one of two ways e When an AP is discovered its authorization status is automatically set to the default status The default status is configured via the HOME screen s TOOLS menu e You can change an AP s authorization status via the Wi Fi Analysis TOOLS menu After configuring and saving an AP authorization list you can export it and import it to another OneTouch analyzer for use with a configured profile Set the Default AP Authorization Status Each AP s authorization status is indicated by an icon As each new AP is discovered the OneTouch analyzer assigns it a de fault status of either Unknown or Authorized IV You can set the default status as follows 1 Tap the TOOLS button on the HOME screen 2 Tap the Wi Fi button 235 OneTouch AT Users Manual Tap either the Authorized y or the Unknown R authorization default button This sets the status for all unassigned APs and for new APs as they are discovered If you have already assigned an authorization status to an AP it is not affected by this change Change an AP s Authorization Status 236 To set the Authorization Status of an AP 1 2 Tap the Wi Fi ANALYSIS AP tab Tap the button of the AP you want to assign an authorization status Tap the Wi Fi TOOLS button Feas which is located at the lower right corner of the screen Tap the Authorization button Tap the authorization status you want to assign to
216. tions are set as described below Type Select Reflector from the list See Configuration on page 127 Reflector Enter the IP address of the endpoint to which you will be connecting The Name button allows you to assign a custom name to the test See also Name on page 106 22 Rate When using a reflector upstream and downstream traffic are not individually measured Results are based on round trip traffic and only one rate can be specified Loss Limit is the percentage of frames that can be lost If this value is exceeded the test will fail Duration is the length of time the test will run You can run a quick one second test or up to a full minute of testing Frame Size is the size of the frames that the OneTouch analyzer will exchange with the endpoint The header is included in the frame size The DSCP Differentiated Services Code Point control allows for verification of higher quality of service QoS for applications such as VoWiFi Using the DSCP control you can specify a priority for Chapter 4 User Tests Wi Fi Performance Test the generated traffic by changing its classification This is a six bit field The default value of zero specifies best effort Port specifies the UDP port for the data connection that will be used for the test Note that the next higher port number will be used for data flowing in the opposite direction and only applies to the Peer and This OneTouch test type How
217. to the test The test s name appears under the test s icon on the HOME screen and in OneTouch Reports For your convenience the OneTouch analyzer automatically names the test based on the URL or IP address Tap the Name button if you want to change the name Frame Size This specifies the total size of the payload and the header to be sent Valid sizes are 78 bytes to 9600 bytes To test the MTU along a route to a target select the MTU frame size you want to test and set Don t Fragment to On Time Limit The amount of time allowed for each ICMP echo reply packet to return Count This is the number of ICMP echo request packets that will be sent The count can be set from one to Continuous In Continuous mode packets are sent once per second AutoTest is suspended and the link is maintained until you stop the test In Continuous mode the OneTouch analyzer will send packets over the wired connection if available If the wired connection is not available the OneTouch analyzer will use the Wi Fi Chapter 4 User Tests Ping ICMP Test connection The OneTouch analyzer will not operate in Continuous mode over both wired and Wi Fi connections When in Continuous mode the test s results are shown on the RESULTS tab The test is not graded as having passed or failed X until the test is stopped Press the AutoTest key to stop the test When not in Continuous mode the OneTouch analyzer will send pings over all enabled inter
218. to complete the test 2 Power on the LinkRunner 3 Scroll down and select the Configuration icon 4 Select the User Preferences icon EJ 5 Select the Power Options icon 6 Use the up or down key to select the infinity symbol oa 7 Press the Select key to set the option This will prevent the LinkRunner from powering down while reflecting traffic 8 Select the IP Address configuration icon Er 9 Select DHCP the VLAN ID optional or manually enter an IP address the LinkRunner will use Note the IP address You will enter this address when setting up the source OneTouch AT analyzer 10 Select the Reflector configuration icon Gal 11 Highlight the packet type icon um p 12 Select the MAC FLUKE packet type 13 Highlight the swap icon 14 Select MAC IP 15 Select the exit configuration icon E 16 Select the Reflector icon to run the Reflector Cal 131 OneTouch AT Users Manual 132 To Configure the Source OneTouch AT Analyzer 1 Connect ac power to the OneTouch AT analyzer This ensures that the unit will not run out of battery power and will not automatically power down if a Timeout Period is set Create a Wired Performance test and view its setup tab See Add a User Test on page 45 Tap the Type button Set the type to Peer or Reflector See Configuration on page 127 Peer or Reflector Tap this button and enter the IP address of the peer or reflector The Name button allows yo
219. to open the cloud s SETUP and RESULTS screen The SETUP tab lets you rename the cloud The RESULTS tab provides a summary of the number of tests on the tier above and the number of tests that failed when AutoTest was run See Off Screen Tests 1 On the HOME screen a chevron gt at the end of a tier indicates that one or more tests are off screen The number of off screen tests is shown Tap the chevron to scroll to the tests that are currently off screen m BAsIc OneTouch AT y Yv gx lt me lens Jv TCP x HTTP google HTTP yahoo fluke 10 250 1 221 Public Internet RY av A red x indicates that one or more off screen tests failed A green check mark indicates all off screen tests passed Figure 23 Seeing Off Screen Tests Run a Single User Test Again You can run or re run a single test 1 On the HOME screen tap the test s icon 2 Tap the TEST AGAIN button MESTAGAIN 59 OneTouch AT Users Manual Edit a User Test To edit a test tap its icon Tap the test s SETUP tab to edit the test parameters After editing a test if it has been run and results are displayed an asterisk is displayed on the RESULTS tab to indicate that the results are not current Re run the test to view current results An asterisk is also displayed after the profile name at the top left corner of the HOME screen to indicate that the test profile has been changed See Chapter 5 Profiles
220. to telecommunications and or network services This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 MHz to 2483 5 MHz Chapter 12 Specifications Japan Statement For detailed information the end user should contact the national spectrum authority in France Japan Statement BRA KY SGH2PMISBARAICRYVES 5 GHz radio band method is limited to indoor use Brazil Statement Este equipamento opera em car ter secund rio isto n o tem direito a prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio This equipment operates on a secondary basis and consequently must accept harmful interference including from stations of the same kind and may not cause harmful interference to systems operating on a primary basis 335 OneTouch AT Users Manual Korea Statements Sa FAME AMSA HSA Yous dyla was aE a ge U This device shall not be used for life safety related service due to the possibility of radio interference Ag 7 7 Oo Ae BFAS AAAs 7a E AS SSS7IAtM HAR SE ASAE 0 BS FAH Bret H 7322 ASA ASE AS ayez SPLCH Class A Equipment This product meets requirements for industrial Industrial Broadcasting Class A electromagnetic wave equipment and amp Communication the seller or use
221. tomatically Configure a Filter Tap the TOOLS button Tap the Capture button The CAPTURE screen is displayed and the client s channel number and MAC are shown on the Wi Fi Filter button Tap the Wi Fi Filter button The CAPTURE SETTINGS screen is displayed From this screen you can further modify your capture settings For more information see To Manually Configure a Filter on page 290 To start the capture see Start Packet Capture on page 298 Filter by Channel Only packets on the selected channel are captured 1 2 On the Wi Fi ANALYSIS screen tap the CHANNEL tab Select a channel to display its details The Wi Fi TOOLS button appears in the lower right corner of the screen Tap the TOOLS button Tap the Capture button The CAPTURE screen is displayed and the channel number and channel width are shown on the Wi Fi Filter button Tap the Wi Fi Filter button The CAPTURE SETTINGS screen is displayed From this screen you can further modify your capture settings For more information see To Manually Configure a Filter on page 290 To start the capture see Start Packet Capture on page 298 297 OneTouch AT Users Manual Start Packet Capture 1 On the CAPTURE screen tap the START CAPTURE button The CAPTURE FILENAME screen is displayed By default the capture file name format is as follows e cap lt date gt lt time gt pcap wired capture files e wcap lt date gt lt t
222. travel to a different network the router s address is displayed If you specified a target server s URL these addresses are supplied by DNS servers The target servers MACs are also displayed At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed X A red x indicates the test failed Tap the TEST AGAIN button EEE to re run the test Tap the TOOLS button mas to run path analysis to the target server Chapter 4 User Tests Connect TCP Test launch a browser against the target server or Telnet SSH to the server 115 OneTouch AT Users Manual Web HTTP Test 116 Purpose The Web HTTP test performs a comprehensive end user response time EURT measurement when downloading the specified web page The target can be an IPv4 address IPv6 address or URL The transfer size allows limiting the amount of data downloaded ranging from the HTML header only to the entire page Optional proxy support is provided for more sophisticated enterprises Results provide a complete breakdown of the overall end user response time into its component parts If the page is not downloaded within the time limit the test fails Configuration Server Enter the URL or the IP address of the target server By default the HTTP test tries to reach the target server on port 80 To reach web servers that opera
223. ttings Speed and Duplex Choose a link speed and a duplex mode Auto Autonegotiation is recommended in most circumstances However you can force Speed and Duplex settings if desired PoE Power over Ethernet See PoE Test on page 79 802 1X Tap the 802 1X button to open the SECURITY screen Enable 802 1X authentication by setting Enable to On EAP Select an EAP type that is appropriate for your authentication server Enter the user name login name and password Alternate ID The Alternate ID can be used with certain EAP methods to send an empty or anonymous identity in plain text while establishing a private connection Once privacy is established the OneTouch analyzer sends the real identity specified using the User and Password buttons within the secure tunnel Alternate ID is analogous to Microsoft Windows Identity Privacy The Alternate ID can also be used for routing to an authentication server in a different realm In this case the Alternate ID may take the form anonymous MyCompany com or MyCompany anonymous Certificate TLS EAP types require a certificate for authentication Certificates must be loaded in the internal Certificates directory Chapter 8 Tools Test Settings on the OneTouch analyzer See Chapter 10 Managing Files beginning on page 303 Address The IPv6 option on the ADDRESS screen determines whether the IPv6 columns are shown are shown on user test RESULTS screens The wir
224. u to assign a custom name to the test See also Name on page 106 Qu Rate This is the requested rate of upstream traffic from the source analyzer to the peer Valid rates are from 100 Kbps to 1 Gbps If the actual rate is less than 99 of the requested rate the test will fail EE Rate This is the requested rate of downstream traffic from the peer to the source analyzer Valid rates are from 100 Kbps to 1 Gbps If the actual rate is less than 99 of the requested rate the test will fail Note The above description applies when using a peer When using a reflector upstream and downstream traffic are not individually measured Results are based on round trip traffic and only one rate can be specified Allowed Loss is the percentage of frames that can be lost If this value is exceeded the test will fail Duration is the length of time the test will run You can run a quick one second test or up to a full minute of testing Chapter 4 User Tests Wired Performance Test 8 Frame Size is the size of the frames that the OneTouch analyzer will exchange with the endpoint The header is included in the frame size Sweep performs an RFC 2544 sweep test The test runs for the specified duration at each frame size 64 B 128 B 256 B 512 B 1024 B 1280 B and 1518 B Results can be viewed in tabular or graphical format See Results on page 134 9 The DSCP Differentiated Services Code Point control allows for verific
225. uch AT Wi Fi IPv4 10 250 1 184 Subnet 255 255 254 0 IPv6 Link Local IPv6 Global MAC Address Fluke 00c017 00c017 Management Port 10 250 0 207 Transmit Statistics Bytes 661 042 Packets 4 420 Unicasts 3 678 83 Figure 24 Wired OneTouch Results Address The details of the analyzer s wired test port are shown The analyzer s management port IP address is shown if it is linked at the bottom of this section Transmit Statistics The number of bytes total packets unicast packets multicast packets and broadcast packets transmitted by the OneTouch analyzer are shown Receive Statistics The following information is displayed 67 OneTouch AT Users Manual 68 Bytes The total number of bytes received Packets The total number of packets received Unicasts The total number of unicast packets received Multicasts The total number of multicast packets received Broadcasts The total number of broadcast packets received The warning icon A appears next to the instrument icon if any of the following errors are seen FCS Errors This counter increments for each frame received that has an integral length 8 bit multiple of 64 1518 bytes and contains a frame check sequence error Undersize Frames This counter increments each time a frame is received that is less than 64 bytes in length contains a valid FCS and was otherwise well formed This count does not include range or length errors Under
226. uipment e evaluate network performance prior to deployment of new services such as VoIP Connecting the Source and the Endpoint 1 Connect the controlling OneTouch AT analyzer to a point in the network the source 2 Connect a peer or reflector to another point in the network the endpoint Network performance is measured between the two points Chapter 4 User Tests Wired Performance Test Configuration Configuration includes setting up an endpoint and setting up the source OneTouch AT analyzer Traffic is exchanged and measured between the source and the endpoint e The source is the OneTouch AT analyzer on which the test is configured and controlled e The endpoint is the remote device that exchanges traffic with the source There are two types of endpoints peer and reflector Peer A peer is another OneTouch AT analyzer When using a peer endpoint separate upstream and downstream measurements are shown for throughput frames sent frames received and frames lost Latency and jitter measurements are made on round trip traffic Reflector A reflector is a LinkRunner AT 2000 LinkRunner Duo or LinkRunner Pro Frames are sent from the OneTouch AT analyzer and returned from the LinkRunner to the OneTouch AT analyzer When using a reflector the analyzer uses round trip data for all measurements Separate upstream and downstream traffic measurements are not possible To Configure a OneTouch AT analyzer as a Peer Fol
227. uire les risques de brouillage radio lectrique a l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l intensit n cessaire a l tablissement d une communication satisfaisante Identification Numbers FCC ID WA7 AR5BHB112 IC ID 6627C AR5BHB112 331 OneTouch AT Users Manual Exposure to RF Energy 332 THIS MODEL DEVICE MEETS U S AND INTERNATIONAL REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY RADIATION The OneTouch AT is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government and by the International Commission on Non lonizing Radiation Protection ICNIRP The device also meets the European Radio and Telecommunications Terminal Equipment R amp TTE directive for protecting the health and safety of the user and other persons These limits are part of comprehensive guidelines that establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health Before a device model is avai
228. ulticast IGMP test verifies the ability to subscribe to an IGMP multicast group and verifies the flow of multicast data to the OneTouch analyzer Multicasts are used for online streaming of data from devices such as security video cameras industrial sensors and ticker tape data The test verifies the availability of the multicast group and port as well as the provisioning of multicast support along the route such as IGMP snooping in switches Configuration IGMP Group is the IP address of the multicast group The Name button allows you to assign a custom name to the test See also Name on page 106 Transfer Size and Time Limit The test will end when the selected Transfer Size has been streamed or when the time limit has been reached e Ifthe Transfer Size has not been streamed before the Time Limit is reached the test will fail e Ifthe Transfer Size is Unlimited the test will run until the time limit is reached e Ifthe Time Limit is None the test will run until the amount of data specified by the Transfer Size setting has been streamed e Ifyou select no time limit and unlimited transfer size the test will not automatically end Port is the UDP port on which the multicast is received Version If IGMP traffic other than the specified version is received the test will fail Note that in IGMPv3 the multicast source may be specified thereby reducing the risk that an unauthorized party could supply the multicas
229. unt of time that the IP address is valid Expires This is the accepted time plus the lease duration Relay Agent If a BOOTP DHCP relay agent is present this shows its IP address The relay agent relays DHCP messages between DHCP clients and DHCP servers on different IP networks Offer 2 If a second address has been offered it is shown here and a warning icon A is displayed next to the DHCP test icon on the HOME screen MAC Address The MAC address of the DHCP server IPv6 Wired Prefix The network portion of the IPv6 address obtained via router advertisement IPv6 Wi Fi Prefix This is the network portion of the IPv6 address obtained via router advertisement 101 OneTouch AT Users Manual DNS Server Test PONS 102 Description The DNS Domain Name System server test checks the performance of DNS servers resolving the specified URL The returned IP address as well as DNS server addresses are also reported Configuration You can configure the URL that will be looked up by the DNS server and the time limit You can enter or change the name to be looked up using the Name to Lookup button on the SETUP screen If no name is specified the DNS test is not graded It will neither pass nor fail S 1 On the HOME screen tap the DNS server icon tty 2 Tap the SETUP tab 3 Tap the Name tab and enter the domain name to look up 4 Tap the Time Limit button and choose the amount of time you want to allow fo
230. usion detection systems may trigger an alarm and shut down the port when the analyzer probes at this rate To slow the analyzer s discovery to 14 transmissions per second set Slow Discovery to On How Wired Analysis Works 174 Wired analysis begins when you establish a copper or fiber Ethernet connection and start AutoTest Devices are discovered using active and passive analysis methods The analyzer classifies each device as soon as it is found Each wired device is classified as a host access device or server During AutoTest a DNS lookup is done for devices on the HOME screen that are identified by URL e g www google com The HOME screen devices and their IP addresses are included in Wired Analysis results Chapter 6 Wired Analysis Results The number of discovered devices is shown under the Wired vas Analysis icon sw ay on the HOME screen Tap the icon to display the WIRED ANALYSIS summary screen E My Profile OneTouch AT YA ek I 192 168 021 010 ii 3 a_cos_d Hosts 124 Access 10 Servers 7 All 140 4 Sort Name A Z Figure 61 WIRED ANALYSIS Screen 175 OneTouch AT Users Manual 4 The HOST ACCESS AND SERVER tabs let you filter the Wired Analysis results Access devices are switches routers etc The ALL tab displays devices in all three categories 2 Each device is displayed on a button An icon at the left side of the button indicates the device type
231. utton Chapter 7 Wi Fi Analysis Wi Fi TOOLS Identify New APs on the Network Once you have assigned an Authorization Status other than unknown to all discovered APs and you have set the Authori zation Default to Unknown you can easily identify new APs as they appear on your network New APs will have the Unknown icon OneTouch AT Authorized APs Unknown AP in cn 60 dem ch 1 Bm Neighbor s AP a SSIDs 34 APs 28 Clients 6 Ch 157 Sort Name A Z SORT ay Figure 84 AP Authorization Status Connect Tool The Wi Fi Connect tool lets you verify the ability to connect to networks and access points The RESULTS tab shows a summary of the connection The LOG tab provides details about the connection process which can be useful when troubleshooting connection problems 1 Tap a network button on the NETWORK tab or tap an AP button on the AP tab Network or AP details will be displayed 239 OneTouch AT Users Manual 2 Tap the Wi Fi TOOLS button ieas to access the Connect tool 3 If multiple SSIDs are available on AP or if multiple channels are available for an SSID a screen will appear in which you can make a selection Multiple SSIDs on an AP m My Profile OneTouch AT This icon indicates that the current profile contains security credentials for the network Figure 85 Multiple Choices for Connect tool 4 Tap the Connect button to connec
232. ve not been saved When you make changes to the current AP Authorization list an asterisk appears after the profile name indicating that the associated ACL has been modified If you cycle power the OneTouch analyzer will retain the changes and the asterisk will still be displayed However if you load a different profile before saving the current profile the changes to the current profile will be lost Open the Profiles Screen You can tap the Profile name which is in the shortcut bar at the top of the screen Or you can tap the Tools icon on the Home screen then tap the Profiles button Save a Profile To save a Profile 1 Configure the analyzer as desired add user tests change settings etc Tap the Profile name which is in the shortcut bar at the top of the screen Tap the SAVE button To create a new profile enter its name and tap the DONE button To use the existing name tap the DONE button 167 OneTouch AT Users Manual Load a Profile After saving more than one profile you can scroll through the list select a profile and tap the LOAD button on the PROFILE screen After loading a Profile run AutoTest to obtain test results Rename or Delete a Profile Tap the MANAGE button on the PROFILE screen to rename or delete a profile Export and Import Profiles To import or export a group of Profiles quickly use FTP or map the analyzer s user file system as a network drive e See Remote
233. yzer or the percentage of the AP s bandwidth that the client is using utilization If the client has not been heard recently the value is shown in gray text instead of black The status bar is displayed on all Wi Fi ANALYSIS screens It shows the number of SSIDs networks APs access points and clients discovered It also shows channel numbers as they are scanned The currently selected sort key is displayed above the SORT button The SORT button lets you sort the list of clients according to e Signal level e Client name e MAC manufacturer displays the first three octets as the manufacturer s name e MAC address displays numeric MAC address e Channel number e Utilization the percentage of the AP s bandwidth that the client is using e Retries Retry Rate e SSID e Access point Chapter 7 Wi Fi Analysis Client Analysis e Association associated or probing state On client buttons the sort key except associated probing ap pears in bold text The Sort Order button determines whether the sorted results are shown in ascending B or descending jj order QD The REFRESH button jj clears all Wi Fi analysis results and restarts Wi Fi analysis To Show Client Details e Tap a client to show its details e Tap the client again to return to a summary view of clients e Tap a different client to show its details Only one client s details are shown at a time 221 OneTouch AT Users Manual 20 S
234. zer turned off A fully charged battery operates for approximately 4 hours of typical use The battery typically takes approximately 4 hours to recharge from 10 to 90 when the analyzer is turned off Notes You do not need to fully discharge the battery before you recharge it The battery will not charge if its temperature is outside the range of 32 F to 104 F 0 C to 40 C Switch the Power On To turn on the analyzer press the green power key Q The key will illuminate and in a few seconds the HOME screen will appear Set the Language 1 On the HOME screen tap the TOOLS F3 icon located in the lower left corner of the screen 2 Scroll down to the Maintenance Tools section and tap Language 3 Select a language from the list 4 Press the key to return to the HOME screen 19 OneTouch AT Users Manual Check the Battery Status The battery status icon E is located in the upper left corner of the screen The battery status icon is normally green It turns red when the battery s charge drops below 20 If the battery is not installed in the analyzer the icon is red When the ac adapter is connected to the analyzer the AC Power Indicator LED see page 25 is red while the battery is charging green when fully charged If the battery s temperature is too high or too low to permit charging the AC Power Indicator turns yellow To see more information about the battery status tap the Tools icon then scroll down and

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