HP Colorado and HP SureStore Tape Drive User`s Guide
Contents
1. Minimum 5 C 41 F Internal drive maximum 40 C 104 F External drive maximum 35 C 95 F oo UL cUL T V CE meets or exceeds FCC Certifications Class B requirements Top of Page Drive Specifications HP Colorado 14GB Tape Drive Backup Speed Data transfer rate up to 1024 KBps Tape speed Read write up to 102 inches per second Tape speed Search rewind 120 inches per second Load time 15 seconds NOTE Performance varies greatly depending on system speed current hard drive fragmentation and number and type of files being backed up QIC 3220 Tape Format Number of tracks 108 Bit density 106 400 Encoding method RLL1 7 Error Correction 10 level Reed Solomon Interface Internal drive ATAPI External drive Parallel Hard error rate lt 1 in 10 5 bits read with Reed Solomon ECC Reliability Specifications Mean time between failure 250 000 hours predicted Warranty 2 year limited warranty Internal drive 5 Vdc 0 8 A Power Requirements 12 Vdc O 1 3 A External drive Tape drive 16 Vdc 1 3 A Power supply 100 240 VAC 50 60 Hz 1 0 A Specified Operating Temperature Minimum 5 C 41 F Internal drive maximum 40 C 104 F External drive maximum 40 C 104 F oo UL cUL T V CE meets or exceeds FCC Certifications Class B requirements Top of Page Drive Specifications HP SureStore T20 Tape Drive Data transfer rate Sustaine2. hard drive hardware requirements HP Colorado HP SureStore help HP Colorado cartridges system requirements HP SureStore cartridges system requirements humidity T20 tapes Top ofPage Top ofPage Top ofPage IDE interface type inserting a tape interface 5GB 8GB 14GB T20 internet site http www hp com support storage HP Japan http www jpn hp com HP Korea http www hp co kr online troubleshooting tree http www hp com isgsupport travantree html internet support America Online bulletin board site CompuServe e mail file transfer protocol World Wide Web installing your tape drive see the installation guide Top of Page K Korean statement Top of Page L LED specifications T20 legal statements Top of Page maintenance tape drive media monitor memory mini cartridges minimum system requirements Top of Page North America support numbers telephone Top of Page O online services http www hp com support storage HP Japan http www jpn hp com HP Korea http www hp co kr online troubleshooting tree http www hp com isgsupport travantree html operating limits ordering tapes Top of Page P parts supplied with drive see the installation guide part numbers performance factors hard drive IDE interface type processor speed RAM phone support Asia Pacific Europe North America physical specifications powe
3. INCLUDING LOSS OF PROFITS WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY Some states do not allow the exclusion of limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Consumer transactions in the United Kingdom New Zealand and Australia the disclaimers and limitations above shall not affect the statutory rights of the consumer e Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore Tape Drive User s Guide invent Home Index Help Related Documentation Other documents you can read are e AP SureStore Installation Guide e HP Colorado Backup II User s Guide e HP Colorado Troubleshooting Guide e TapeWare User s Guide HP SureStore Installation Guide The installation guide provides information on e installing your drive e installing software e performing disaster recovery e using diagnostic tools e troubleshooting tips To view the HP SureStore Installation Guide from the CD 1 Insert the HP SureStore Tape CD into your CD ROM drive The installation program may start automatically If it does not o Select Start gt Run o Type D SETUP where D is your CD ROM drive and click OK 2 Select a language and click Next 3 The installation menu appears Click View User Documentation 4 Select the name of the document you want
4. Information The product herewith complies with the requirement of the Low Voltage Directive 73 23 EEC and the EMC directive 89 336 EEC and carries the CE mark accordingly July 1 1998 Colin Swan Operations Manager European contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HO TRE Herrenberger Strabe 130 D 71034 B blingen FAX 49 7031 143143 HP Colorado 14GB Internal DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Workgroup Information Management Division 815 SW 14th Street Building E Loveland Colorado 80537 declares that product Product Name HP Colorado 14GB internal Product Number C4405A C4407A C4409A Product Options All conforms to the following Product Specifications Safety EN60950 A4 1997 IEC 60950 1991 A1 1992 A2 1993 A3 1995 A4 1996 CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 4kV CD 8kV AD IEC 801 3 1984 3V m IEC 801 4 1988 1kV Power Lines 0 5kV Signal Lines ENV 50140 1993 3V m FCC Part 15 Class B AS NZS 3548 1995 CNS 13438 1994 Supplementary Information The product was tested in a typical configuration The product herewith complies with the requirements of the EMC Directive 89 336 EEC and carries the CE mark accordingly Hewlett Packard recommends that testing and analysis for EMC compliance be perfo
5. bulletin board or similar system No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a comme
6. heaters Store cartridges in their plastic cases in an environment that is free from dust Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore ieee Tape Drive User s Guide Home Index Help Hardware Requirements HP Colorado Tape Drives HP SureStore Tape Drives HP Colorado Tape Drive Requirements Your computer must meet or exceed these requirements to install an HP Colorado tape drive An IBM compatible computer Pentium class or higher for Windows 95 98 or Windows NT Workstation 4 0 2000 Professional Internal drive only An available space on an IDE controller ATA 2 or EIDE or slot for optional HP IDE card External drive only A parallel port All IBM compatible computers desktop tower and laptop computers have at least one parallel port to send and receive data to and from devices such as printers and tape drives Ports are commonly referred to as LPT1 LPT2 and LPT3 A CD ROM drive to install the backup software Windows NT Workstation 4 0 2000 Professional or Windows 95 98 16 MB RAM 30 MB available hard drive space 10 MB for software and 20 MB for user guides To check in Windows for available hard drive space 1 Double click My computer 2 Click the icon representing the hard drive on which the backup software will be installed 3 Open the File menu and select Properti
7. in the documentation that came with your computer the host adapter and your backup software HP Customer Support There is no charge for technical support during the warranty period a per incident charge applies after the warranty period Literature and dealer 970 635 1500 referral Canada for 1 800 387 3867 pour USA and Eo customers assistance en francais Canada 970 635 1500 USA Mountain time 905 206 4663 Canada Eastern Standard Time 800 810 0130 Per incident fee of 25 US dollars charged to Visa MasterCard or American Express 900 555 1800 2 50 per minute maximum of 25 You must be 18 years of age or have parental permission to call 900 numbers Technical support during M F 6 am 6 pm warranty period Mountain time U S only Technical support after warranty period charges begin only when you connect to a support technician prices are subject to change without notice Austria German 0711 4201080 Belgium Dutch 02 626 88 06 Belgium French 02 626 88 07 Denmark 3929 4099 Finland 0203 47 288 European Time France 01 43 62 34 34 Use these Technical Germany 0180 52 58 143 A Ireland English 01 662 5525 numbers during and after your Italy 02 2 641 0350 o aaa Netherlands 020 606 8751 No charge for technical Norway 22 1162 99 support during warranty period Portugal 351 21 3176333 Per incident Spain 902
8. refurbished unit by next day delivery upon verification of a faulty tape drive If you choose not to use Express Exchange your HP SureStore tape drive must be serviced by one of the authorized repair depots within the country in which it was originally purchased You must prepay shipping charges together with all duty and taxes for products returned for service Hewlett Packard will pay for return of products to you except for those shipped from another country If the drive is repaired by an authorized dealer you will need to negotiate the method and cost of returning the drive with the dealer ge Ze Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore Ree Tape Drive User s Guide Home Index Help Where to Buy There are several ways to purchase Hewlett Packard storage products and tapes Options vary by geographic location and not all storage products are available through every Hewlett Packard reseller The latest information about HP s tape products is available on the world wide web at http www hp com tape To find the authorized reseller nearest you please call US 1 8 00 826 4T Americas Canada 1 800 387 3867 Latin America 625 2020155 Australia 13147 ACN 004394763 Korea 822 769 0114 0600 India OTI 647 231 Indonesia PT Berca Hardaya 6221 3800902 Perkasa Malaysia 603 298
9. to view and click Next A prompt may instruct you to install the software required to view the guide if it does not exist on your system HP Colorado Backup II User s Guide The software user s guide provides detailed information and procedures for installing using and navigating within Colorado Backup II To view the HP Colorado Backup II User s Guide from the CD 1 Insert the HP SureStore Tape CD into your CD ROM drive The installation program may start automatically If it does not o Select Start gt Run o Type D SETUP where D is your CD ROM drive and click OK 2 Select a language and click Next 3 The installation menu appears Click View User Documentation 4 Select the name of the document you want to view and click Next A prompt may instruct you to install the software required to view the guide if it does not exist on your system If you copied the guides during installation to your computer you can view them by selecting Start gt Programs gt HP Colorado Backup II gt Software User s Guide A prompt may instruct you to install the software required to view the guide if it does not exist on your system HP Colorado Troubleshooting Guide NOTE The Troubleshooting Guide is not available on the HP SureStore CD If you need assistance please visit our support website http www hp com support travan The troubleshooting guide provides e troubleshooting tips e answers to frequently asked questions
10. 0 5GB 8GB 14GB E 20GB T4i e zl EE T20 C4420A 800 MB 1 pk RW R R R cartridge C4420D TR 1 5 pk RW R R R C4425A 8 GB 1 pk RW RW cartridge C4425D TR 4 cartridge C4427D TR 3 5 pk C4429A 5GB 1 pk c4420p cartridge 5pk RW RW RW C4435A 1 pk E z ia C4435D i 5 pk C4436A 1 pk 14 GB cartridge C4436D wil RW Read Write R Read only Recommended media compatibility is shaded in gray 3 Tape drives that feature HP Media Monitor When backed up with Colorado Backup Software for Windows 95 98 NOTE Most backup applications include a Tape Retension function You should retension your tape periodically The retension function fast forwards and rewinds the tape This helps guarantee the reliability of data transfer when backup operations are performed Windows 95 98 only In addition to the tapes in the above table the T1000 T3000 T4000 5GB 8GB or 14GB tape drives can also read from but not write to backup tapes made using Colorado Backup software and a Jumbo 250 350 700 1400 Trakker 250 350 700 T1000 or T3000 tape drive The HP Colorado 14GB and 20GB tape drive features the HP Media Monitor which monitors the life of each cartridge and tells you when your tape should be replaced CAUTION Do not share tapes used in a HP Colorado 14GB or A 20GB drive with a HP SureStore T20 drive because the HP Media Monitor usage level will be reset Ind
11. 11 Asia Pacific New Zealand OBO0 651651 Philippines 632 894 1451 PRC 8610 6505 3888 Singapore 65 27253000 Taiwan 8862 7179609 Thailand 662 661390to34 Vietnam 848 8443411 International Sales Branch ISB for Middle East amp Africa 22 780 4111 Geneva Austria D 25000 ext 536 Belgium amp Luxembourg 02 778 3111 Czech Republic 02 47 43 111 Denmark 45 99 10 00 HQ East Central Europe Vienna includes Albania Bulgaria 1 25000 0 Ukraine Slovakia and Romania Finland 09 88 721 France D 69 82 60 60 Germany 0180 521 26 24 Greece 016896411 Europe Hungary D348 0050 leeland 01671000 O Ireland 01 2844633 kay 02 92121 Netherlands 020 547 6666 Noway OZ 735960 Poland Q2 6087700 Portuga 1 4828500 Russia 095 9286 885 Spain D 631 1600 Sweden 08 444 2000 Switzerland 0484 80 11 11 Turkey 212 22 45 925 UK 0990 474747 European Headquarters Geneva 22 780 8111 Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company invent HP Colorado and HP SureStore Tape Drive User s Guide ge Home Index Help Statements Federal Communications Commission R F Interference Statement Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FC
12. 321 123 charge after warranty period Sweden 08 61 92 170 Switzerland French Italian 08 48 80 11 11 and German United Kingdom 0171 512 52 02 English language support 44 1715125202 from other countries Australia M F 7am 7pm Eastern Standard Time POLOT OEN 8610 62625666 extensions 5602 through 5609 5611 and 5612 8610 62614174 esiosas 8610 62614176 Hong Kong 800 96 7729 India M F 9 30 to 17 30 91 11 6826035 Indonesia 62 21 350 3408 Japan M F 9 00 to 12 00 13 00 17 00 81 3 3335 8338 China M F 8 30 17 30 Asia Pacific 02 3270 0700 Kore Wee E free 080 999 0700 Malaysia 60 3 295 2566 New Zealand M F 9am to 9pm Auckland Time ORIA ABON Philippines 63 2 867 3551 Singapore M F 9 00 17 00 65 272 5300 Taiwan M F 8 30 18 00 886 2 27170055 Thailand 66 2 661 4011 Yosemite Technologies Upgrade Support For questions about upgrading to a new version of TapeWare contact Yosemite Technologies at International M F 8 00 17 00 USA PST 559 292 8888 North America 1 800 228 9236 Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore invent Tape Drive User s Guide Fax Support Faxes are answered within 48 hours Australia 03 9272 4099 India 91 11 6826041 Japan 81 8
13. 3335 8338 Asia Pacific Korea ZA New Zealand 61 3 9272 4099 Singapore 65 274 2033 Taiwan 886 2 25140276 Home Index Help HP Colorado and HP SureStore lape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore Tape Drive User s Guide invent Home Index Help Internet Services HP offers electronic services that give you a fast interactive way to access information and help on setup configuration installation and operation of your product America Online Download software firmware and support documents and discuss issues in user forums Find us with keyword hpstor In France Germany and the UK keyword is HP CompuServe Download software firmware and support documents and discuss issues in user forums from our CompuServe account at GO HPSYS In the UK France Belgium Germany Switzerland and Austria address is GO HP World Wide Web Software drivers product and support information are available from HP s web site on the Internet at http www hp com support storage Or you can visit our online troubleshooting tree at http www hp com isgsupport travantree html For HP Japan http www jpn hp com For HP Korea http www hp co kr For software connectivity information http www hp com go colorado presales or http www hp com support storage postsales NOTE An internet connection is required to access the abov
14. C Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications of this equipment not expressly approved by Hewlett Packard could result in violation of Part 15 of FCC rules External drive only To maintain compliance with FCC rules and regulations use properly shielded cables with this device HP Colorado 5GB 8GB Internal DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Workgroup Information Management Division 815 SW 14th Street Building E Lo
15. Guide box contents see the installation guide bulk erasers bulletin board site Top of Page C Canadian statements caring for your tape drive caring for tapes cartridges choosing differences erasing HP Colorado HP SureStore inserting mini removing certifications SGB 8GB 14GB T20 choosing tapes CompuServe services customer support addresses fax internet telephone contents of the box see the installation guide Top of Page D data cartridges data security of tapes Declaration of Conformity 5GB 8GB external drive 5GB 8GB internal drive 14GB internal drive 14GB external drive T20 drives dimensions T20 drive specifications 5GB 8GB 14GB T20 backup speed 5GB 8GB 14GB T20 certifications 5GB 8GB 14GB T20 interface 5GB 8GB 14GB T20 physical specifications T20 LED specifications T20 power requirements 5GB 8GB 14GB T20 reliability specifications 5SGB 8GB 14GB T20 tape format 5GB 8GB 14GB T20 temperature limits 5GB 8GB 14GB T20 Top of Page E E mail Colorado_Support hp com ejecting a cartridge electrical requirements 5GB 8GB 14GB T20 environmental specifications 5GB 8GB 14GB T20 equipment supplied with drive see the installation guide erasing tapes Europe support numbers telephone Express Exchange F fax support Asia Pacific FCC statement file transfer protocol formats tape H handling tapes
16. HP Colorado and HP SureStore Tape Drive User s Guide Welcome to the HP Colorado and HP SureStore Tape Drive User s Guide Your HP Tape Drive lets you quickly and easily store your data This guide explains the basics of using your tape drive Click on one of the topics on the left to get started Refer to the Installation Guide that came with your tape drive for installation instructions lt 0 Home Index Help HP Colorado and HP SureStore lape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company invent HP Colorado and HP SureStore Tape Drive User s Guide E 2 Home Index Help Choosing Tapes To ensure the highest level of performance HP Colorado and or HP SureStore brand tapes which have been fully tested with your drive are recommended Refer to the Where to Buy section in this user s guide for information on purchasing tapes For information on using backup software with your tape drive see either the HP SureStore T20 Installation Guide or the Tape Ware User s Guide CAUTION Do not erase C4425 C4429 C4436 or C4435 with bulk erasers A Magnetic bulk erasing removes tracking reference points that are Sq placed on the tape at the factory Without these points the tapes cannot be read by your tape drive The Colorado Backup Erase utility is the safest and quickest way to remove data from your tapes c i d HP SureStore Part No Product Morano T1000 T3000 T400
17. Packard India Ltd HP Customer Support Centre India Dehli 110 019 India Hewlett Packard Customer Support Center ias 1F Yongsan Electronic Office 16 58 Hangangro 3 ga Yongsan gu Seoul Korea HP SureStore Technical Support 815 14th Street SW Bldg E Loveland CO 80537 USA Hewlett Packard Far East Pte Ltd South East Asia Customer Support Centre Singapore Blk A 05 12 Alexandra Technopark 438A Alexandra Road Singapore 119967 Addresses No 1 Jian Guo Men Wai Avenue Chandiwala Estate Hewlett Packard Customer Care Center China PRC Maa Anandmai Marg aiwan ROC 8F 337 Fu Hsing North Road ge North and South America Hewlett Packard Nederland B V Europe Kalkaji Taipei 105 Taiwan R O C HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore po Tape Drive User s Guide yo Ze Home Index Help Returning Your Tape Drive All countries other than the USA If your Hewlett Packard product requires repair or replacement call Customer Support to receive instructions In the USA If your Hewlett Packard product requires repair or replacement follow these instructions Call Customer Support for help in determining whether your drive is defective When you call make sure your tape drive is still installed and have the following information available e Product name and serial number Date of purchas
18. Service Office or Hewlett Packard GmbH Department HO TRE Herrenberger Strabe 130 D 71034 B blingen FAX 49 7031 143143 FCC Declaration of Conformity According to 47CFR Parts 2 and 15 Class B Computer Peripherals This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operations This applies to all product options Hewlett Packard Company 815 SW 14th Street Bldg E Loveland Colorado 80537 July 1 1998 Colin Swan Operations Manager Canadian Standards Association Information Statement INSTRUCTION TO USER Warning This component is only considered to be approved when installed in CSA certified equipment evaluated to the standards C22 2 No 220 M1986 or C22 2 No 950 M89 The operator accessibility into the end use enclosure is defined with strict accordance in the operator s manual for the installation of components into the equipment Notice for Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites da
19. a cartridges are narrower leaving gaps on each side of the tape when inserted Approximately 75 2 cm of the cartridge extends out of the drive when fully inserted External Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore invent Tape Drive User s Guide Removing Tapes 1 Wait until the light on the front of the tape drive stops blinking A CAUTION Do not remove a tape during an operation You will not be able to read data currently written to the tape if during a backup you either o pull the tape out of the drive o turn off the power to the computer or o firmly bump the tape or drive 2 Grasp the tape cartridge firmly and pull it straight out from the drive ee Ze Home Index Help HP Colorado and HP SureStore lape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore pri Tape Drive User s Guide yo i Home Index Help Write Protecting Tapes If you write protect a tape cartridge the tape drive can only read data from the tape not write to it This protects data on the tape cartridge from being erased or overwritten e g when you are restoring files from tape e To write protect a cartridge slide the write protect tab on the cartridge to the right e To remove write protection from a cartridge sl
20. cts resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to
21. d 1042 KBps at 100 ips Burst 3MB second Tape speed Read write 50 75 100 inches per second Search rewind 90 120 inches per second Load time 30 seconds Backup Speed NOTE Performance varies greatly depending on system speed current hard drive fragmentation and number and type of files being backed up Retension time 740 foot tape 150 seconds 400 foot tape 81 seconds Media HP 20GB Travan TR 5 QIC 3220 Number of tracks 108 Bit density 106 400 Encoding method RLL1 7 Error Correction 10 level Reed Solomon Tape Format Interface Reliability Specifications Power Requirements Specified Operating Temperature Physical Specifications LED Specifications Certifications Hard error rate lt 1 in 1015 bits read with Reed Solomon ECC Mean time between failures 20 duty cycle Internal 250 000 hours predicted External 200 000 hours predicted Internal drive 5V 5 0 9A peak 0 8A max steady state 12V 10 2 5A peak 1 3A max steady state External drive Tape drive 16 Vdc O 1 3 A Power supply 100 240 VAC 50 60 Hz 1 0 A Minimum 5 C 41 F Maximum 40 C 104 F Relative humidity 20 to 80 non condensing CAUTION If a cartridge has been exposed to conditions outside its operating range you should acclimatize the cartridge by leaving it in the operating environment for eight hours before using it Internal Dim
22. d Forward buttons in your web browser to navigate through sections NOTE When you move your mouse over a hypertext link the arrow turns into a pointing hand Using Help While You Work You can keep the online documentation running in the background while using the software by minimizing the screen the middle button in the upper right comer of the window Understanding the Icons The following icons are on the bottom of each page to help you move around the User s Guide and quickly find the information you need e A Home Returns you to the HP Colorado Tape User s Guide home page e Sy Index An alphabetical listing of topics in the User s Guide e Help Explains how to navigate within the User s Guide Printing Documents You can print any document in this guide by selecting the Print command in your Web browser e Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company
23. e A description of the product fault o o e A contact name and number for details of the failure e Y our shipping address You will be given a return authorization number Keep the return authorization RA number for future reference Hewlett Packard will ship you a replacement product If your tape drive is still under warranty a prelabeled box and prepaid return postage for your defective product are included with your new drive For an additional cost a replacement product can be shipped to you in advance with a return shipping label included After installing the replacement unit securely repackage the defective tape drive in the same box the replacement unit was shipped in Include a brief letter with your return address day time telephone number and the return authorization number Affix the shipping label to the top of the box If the product is still under warranty there is no charge for the replacement If the product is not covered under warranty an exchange cost will be quoted when the return authorization number is issued NOTE When returning the drive to HP any damage caused as a result of inadequate packaging is your responsibility Use the original packing materials whenever possible SureStore Express Exchange HP SureStore tape products come with a 24 hour Express Exchange warranty During the first two years the 24 hour Express Exchange not available in all countries program allows you to receive a
24. e License Agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND HP SOFTWARE LICENSE TERMS License Grant Internal drive HP grants you a license to Use one copy of the Software External drive HP grants you a license to Use multiple copies of the Software but only for Use in conjunction with the HP hardware product that accompanied the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software Ownership The Software is owned and copyrighted by HP or its third party suppliers Your license confers no title or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any
25. e information on preparing your system for a backup If you copied the guides during installation to your computer you can view them by selecting Start gt Programs gt HP Colorado Backup II gt Troubleshooting Guide A prompt may instruct you to install the software required to view the guide if it does not exist on your system TapeWare User s Guide The TapeWare User s Guide provides information on e installing and using the software e creating modifying and running jobs e troubleshooting To view the TapeWare User s Guide from the CD 1 Insert the TapeWare CD into your CD ROM drive 2 Select Start gt Programs gt Windows Explorer Click on your CD ROM drive and locate doc eng acrobat usersgd pdf where eng is the language you want to view A prompt may instruct you to install Adobe Acrobat to view the guide if it does not exist on your system To view the TapeWare User s Guide from your computer select Start gt Programs gt TapeWare gt TapeWare Help ge Home Index Help HP Colorado and HP SureStore lape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore invent Tape Drive User s Guide Prerequisites This guide assumes you have installed the tape drive and backup software If you have not follow the instructions on the Installation Poster that came with the drive NOTE A PDF Portable Document Format file of the Installation Post
26. e sites Bulletin board site 8 N 1 F 1200 28 8K baud Download software firmware and support documents and leave messages for technical support Europe 31 495 546909 Australia 03 9890 0276 Hitel 02 762 0228 Korea Access Go HPK Chollian 02 220 2001 886 2 923 3233 Taiwan First Name HP Last Name BBS E mail NOTE E mail support is only available in North America Send messages to HP Colorado Tape Backup technical support at colorado_support hp com Send comments about the HP Colorado Tape Backup documentation to colorado_doc hp com File Transfer Protocol Software drivers product and support information are available from our FTP site Site ftp hp com Login anonymous Password Your email address pub information_storage hp colorado Directory or pub information_storage surestore For HP Korea download software and firmware files as well as technical newsletters for dealers IP address NT Server 15 31 11 50 Remote access number 02 3270 0808 Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore ows Tape Drive User s Guide Home Index Help Hewlett Packard Customer Support Center China World Trade Center European Customer Support Center P O Box 58144 1040 HC Amsterdam The Netherlands Hewlett
27. ecutable programs periodically These programs improve access times to the hard drive which will help improve tape drive performance For HP Colorado tape drives only e IDE Interface Type To use the internal tape drive your computer requires an available connector on an IDE controller Your computer may have a Single FIFO or Dual FIFO IDE controller If it is Single FIFO the tape drive will run 12 to 25 percent slower than with a Dual FIFO IDE controller e Hard Drive If you attach the HP Colorado tape drive to the same IDE controller as a hard drive the tape drive will run slower because it must take turns using the data cable with the hard drive NOTE Refer to your computer and motherboard manuals or contact your computer vendor if you have any questions about your computer s configuration or capabilities Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore m Tape Drive User s Guide Home Index Help Telephone Support For technical support for HP Colorado Backup II HP SureStore T20 and TapeWare backup software contact HP Customer Support For information on upgrading to a new version of TapeWare contact Yosemite Technologies Before calling for service or support e Check that your drive is installed correctly e Check the troubleshooting advice in the User s Guide and
28. ensions 43mm H x 149mm W x 206mm D 1 69 in x 5 86 in x 8 1 in Weight 0 55 kg 1 Ib 3 oz External Dimensions 55 9mm H x 147mm W x 208mm D 2 2 in x 5 8 in x 8 2 in Weight 0 83 kg 1 82 Ibs Class 1 LED product Internal UL cUL T V CE meets or exceeds FCC Class B requirements External UL cUL T V NOM NYCE CE meets or exceeds FCC Class B requirements Top of Page E Z Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore pri Tape Drive User s Guide Home Index Help Performance Factors How well your new HP tape drive functions particularly how fast 1t writes data to tape depends on a number of factors Some of these factors are listed below e Processor CPU The type and speed of your processor greatly affects the speed at which your computer transfers data to and from the tape drive e RAM Your computer must have enough memory available to handle its operating system the backup software and the data you are transferring to and from tape The system should not have to swap data to and from the hard drive Shut down other programs during a backup to ensure optimal speed e For optimal performance run SCANDISK EXE and DEFRAG EXE on your hard drive before using your tape drive for the first time see your operating manual for more information In the future run these ex
29. er is on the backup CD gee Home Index Help HP Colorado and HP SureStore lape Drive Users Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore invent Tape Drive User s Guide Printing This Guide A printable PDF file of this User s Guide is on the HP SureStore Tape CD To print the PDF 1 Insert the HP SureStore Tape CD into your CD ROM drive 2 Select Start gt Programs gt Windows Explorer Click on your CD ROM drive and locate PrintDoc eng HPTape pdf where eng is the language you want to print 3 Click on HPTape pdf This guide appears in Adobe Acrobat Reader If your system does not have this software you are prompted to install it from the CD 4 In Adobe Acrobat Reader select File gt Print to print the guide approximately 60 pages NOTE If you are using Adobe Acrobat 4 0 click Fit to page in the print dialog box gt Home Index Help HP Colorado and HP SureStore Tape Drive Users Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore Tape Drive User s Guide ge Home Index Help invent Index A acclimatizing tapes addresses America Online services Asia Pacific support numbers fax telephone authorized resellers Americas Asia Pacific Europe Top of Page backup speed 5GB 8GB 14GB T20 backup software see either the HP SureStore Insallation Guide or the Tape Ware User s
30. es e An HTML browser is required to view the user guides The install process checks your system for Netscape 3 0 or later or Internet Explorer 3 0 or later If these are not found you can install Internet Explorer which requires approximately 44 MB of hard disk space from the CD HP SureStore T20 Tape Drive Requirements NOTE See Chapter 1 in the HP SureStore T20 Installation Guide for hardware requirements Operating system requirements are outlined below The HP SureStore T20 tape drive is compatible with the following operating systems using the following backup software e Novell NetWare v4 11 4 2 5 0 5 1 with TapeWare requires a Windows 95 98 NT 4 0 Workstation 2000 Professional client e Red Hat Linux v5 2 6 0 6 1 with TapeWare e Microsoft Windows NT 2000 Server with TapeWare Service Pack 3 or later for NT 4 0 2000 Server e Microsoft Windows NT Workstation 4 0 2000 Professional with HP Colorado Backup II e Windows 95 98 with HP Colorado Backup II To install the drive your system also needs e 32 MB RAM e 30 MB available hard drive space 10 MB for software and 20 MB for user guides To check in Windows for available hard drive space 1 Double click My computer 2 Click the icon representing the hard drive on which the backup software will be installed 3 Open the File menu and select Properties e An HTML browser is required to view the user guides The install process checks your system for Ne
31. es notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects 3 HP warrants that this HP Product will be able to accurately process date data including but not limited to calculating comparing and sequencing from into and between the twentieth and twenty first centuries and the years 1999 and 2000 including leap year calculations when used in accordance with the Product documentation provided by HP including any instructions for installing patches or upgrades provided that all other products e g hardware software firmware used in combination with such HP Product s properly exchange date data with it The duration of the Year 2000 warranty extends through January 31 2001 Software from third parties that is bundled with this HP Product is not warranted and has not been reviewed Information with respect to these applications should be requested from the respective manufacturer 4 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be Home entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defe
32. ex Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright O 1999 Hewlett Packard Company HP Colorado and HP SureStore pri Tape Drive User s Guide go i Home Index Help Inserting Tapes 1 Hold the tape with the tape access window facing the drive and the metal base plate facing down internal drive or away from the colored strip external drive 2 External drive Steady the drive with one hand 3 Align the tape with the tape drive s opening and push the tape firmly into the drive The tape locks into place Part of the tape extends out of the drive when fully inserted as shown in the Tip below 4 You hear the tape winding back and forth This sound indicates the tape drive is o finding the beginning of a tape o determining the tape s length and format and O positioning the drive s read write head TIP Note the differences between the two cartridge types when fully inserted HP Colorado Cartridges The wider Travan cartridge spans the entire width of the drive s opening Approximately 1 2 5 cm of the cartridge extends out of the drive when fully inserted Internal External HP SureStore Cartridges With the internal drive the With the external drive the cartridge back of the cartridge will be extends out of the drive when fully flush with the recessed bezel inserted Internal External Standard Mini Cartridges Mini dat
33. ide the write protect tab to the left Write protect tab in locked position Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore iene Tape Drive User s Guide Pe g Home Index Help Caring for Your Tape Drive You do not need to perform any routine maintenance on the HP SureStore T20 or HP Colorado tape drive N CAUTION Do not clean degauss or demagnetize the read write head of an HP Colorado or HP SureStore tape drive Damage to your S tape drive will result Care for Tapes Follow these guidelines for handling tape cartridges e Do not open the tape door unnecessarily This may expose the tape to contamination or damage e Do not touch the tape or leader Dust and natural skin oils can affect tape performance e Do not drop the tapes You might damage the tape s internal mechanisms Handle the tapes with care and store them in a safe place e Do not forget to periodically retension the tape Retensioning helps eliminate any slack in the tape reels Storing Tapes Tape cartridges should be stored safely to ensure that they perform their desired role protecting your data e Do not place tape cartridges near sources of electromagnetic interference such as under a telephone or near computer monitors motors video or X ray equipment e Keep cartridges out of direct sunlight and away from
34. ine troubleshooting tree http www hp com isgsupport travantree html U S support numbers using the online documentation Top of Page VCCI statement vibration limits voltage requirements Top of Page W warranty weight T20 World Wide Web services http www hp com support storage HP Japan http www jpn hp com HP Korea http www hp co kr online troubleshooting tree http www hp com isgsupport travantree html write protecting tapes Top of Page age Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore aie Tape Drive User s Guide Home Index Help How to Use the Online Documentation This page will help you understand how to use the online documentation and get the information you need quickly and efficiently This page contains information on the following e Locating Information e Using Help While You Work e Understanding the Icons e Printing Documents Locating Information A web browser is required to view the user guides The install process checks your system for Netscape 3 0 or later or Internet Explorer 3 0 or later If these are not found you can install Internet Explorer from the CD which requires approximately 44 MB of hard drive space You can navigate through the files by e clicking on the hypertext links in the panel on the left or e using the Back an
35. ns le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada User s manual statement for VCCI class B product COREA FABRE FAME a IV OCc 1 AR FBS 7 CABARET DOZEI RRRRCRAT ce RRL LTOETAL OOAD YAT VE Ya a SH RICM SLT SRAn1G RERET aI TOL ADBIST Fx HELGE ETEL RY Rs LT FRU Translation for VCCI class B product This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near a radio or TV receiver Read the instructions for correct operation Korean RRL Statement ASR HUS BS 3121 Notice Europe This drive shall be installed only with an EN60950 1EC950 approved Power supply USA Canada This drive is for use only with IBM compatible UL listed personal computers ge Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company LA invent Using Y our Tape Drive System Requirements Customer Support Legal Information Statements Software License Agreement Limited Warranty Statement Media Warranty Statement Related Documentation Printing This Guide HP Colorado and HP SureStore Tape Drive User s Guide Index Help Softwar
36. r requirements 5GB 8GB 14GB T20 PDF of user s guide prerequisites printing this guide processor speed purchasing tapes Top ofPage R RAM read write head regulatory information reliability specifications 5GB 8GB 14GB T20 removing a tape requirements system returning a drive for service Top of Page S security of data on tapes service agreement size of drive software license agreement speed backup 5GB 8GB 14GB T20 specifications standard mini cartridges statements and declaration of conformity storing tapes support telephone numbers SureStore Express Exchange system requirements HP Colorado HP SureStore T tape cartridges tape drive carin dimension T20 fax support internet support returning specifications telephone support warranty weight T20 tape format 5GB 8GB Top of Page 14GB T20 tapes carin acclimatizing causes for data loss choosing format 5GB 8GB 14GB T20 inserting operating conditions 5GB 8GB 14GB T20 ordering removing storin write protecting TapeWare upgrade support technical information telephone support Asia Pacific Europe North America temperature limits SGB 8GB 14GB T20 testing your drive see the installation guide transfer rate 5GB 8GB 14GB T20 Top of Page URL http www hp com support storage HP Japan http www jpn hp com HP Korea http www hp co kr onl
37. rcial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved g Home Index Help HP Colorado and HP SureStore lape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore Tape Drive User s Guide Home Index Help Limited Warranty Statement HP Colorado Tape Drive HP SureStore T20 Tape Drive DURATION OF LIMITED WARRANTY Hardware 2 year Software 90 days 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new refurbished or later products of comparable or greater performance 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receiv
38. rmed with the drive mechanism installed within the end use application November 18 1998 Colin Swan Operations Manager European contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HO TRE Herrenberger Strabe 130 D 71034 B blingen FAX 49 7031 143143 HP Colorado 14GB External DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Workgroup Information Management Division 815 Sw 14th Street Building E Loveland Colorado 80537 declares that product Product Name HP Colorado 14GB external Product Number C4406A C4408A Product Options All conforms to the following Product Specifications Safety EN60950 A4 1997 IEC 60950 1991 A1 1992 A2 1993 A3 1995 A4 1996 EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 4kV CD 8kV AD IEC 801 3 1984 3V m IEC 801 4 1988 1kV Power Lines 0 5kV Signal Lines ENV 50140 1993 3V m ENV 61000 3 2 1995 Class D ENV 61000 3 3 1995 Class D FCC Part 15 Class B AS NZS 3548 1995 CNS 13438 1994 Supplementary Information The product was tested in a typical configuration The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE mark accordingly This device complies with Part 15 of the FCC Rules of the USA Operation is s
39. tscape 3 0 or later or Internet Explorer 3 0 or later If these are not found you can install Internet Explorer from the CD which requires approximately 44 MB of hard drive space n a p Home Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore a Tape Drive User s Guide Home Index Help e HP Colorado 5GB 8GB e HP Colorado 14GB e HP SureStore T20 Drive Backup Speed NOTE Performance varies greatly depending on system speed current hard drive fragmentation and number and type of files being backed up Tape Format Interface Reliability Specifications Drive Specifications Drive Specifications HP Colorado 5GB 8GB Tape Data transfer rate up to 648 KBps Tape speed Read write up to 102 inches per second Tape speed Search rewind 120 inches per second Load time 15 seconds QIC 3095 Number of tracks 73 Bit density 67 733 Encoding method RLL1 7 Error Correction 6 level Reed Solomon Internal drive ATAPI External drive Parallel Hard error rate lt 1 in 1015 bits read with Reed Solomon ECC Mean time between failure 250 000 hours predicted Warranty 2 year limited warranty Internal drive 5 Vdc 0 7 A Power Requirements 12 Vdc O 1 0 A External drive Tape drive 16 Vdc 1 3 A Power supply 100 240 VAC 50 60 Hz 1 0 A Specified Operating Temperature
40. ubject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation November 18 1998 Colin Swan Operations Manager European contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HO TRE Herrenberger Strabe 130 D 71034 B blingen FAX 49 7031 143143 HP SureStore T20 all models DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Loveland Tape Operation 815 SW 14th Street Building E Loveland Colorado 80537 declares that products Product Name Product Number HP SureStore T20i C4394 HP SureStore T20e C4395 HP SureStore T20Xi C4401 HP SureStore T20X3 C4402 Product Options All conforms to the following Product Specifications Safety EN60950 A4 1997 IEC 950 A4 1996 EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 4kV CD 8kV AD IEC 801 3 1984 3V m IEC 801 4 1988 1kV Power Lines 0 5kV Signal Lines ENV 50140 1993 3V m Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE mark accordingly November 18 1998 Colin Swan Operations Manager European contact Your local Hewlett Packard Sales and
41. veland Colorado 80537 declares that product Product Name HP Colorado 5GB 8GB internal Product Number C4354A 5GB C4386A 8GB Product Options All conforms to the following Product Specifications Safety EN60950 A4 1997 EMC EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 4kV CD 8kV AD IEC 801 3 1984 3V m IEC 801 4 1988 1kV Power Lines 0 5kV Signal Lines ENV 50140 1993 3V m Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and carries the CE mark accordingly July 1 1998 Colin Swan Operations Manager European contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HO TRE Herrenberger Strabe 130 D 71034 B blingen FAX 49 7031 143143 HP Colorado 5GB 8GB External DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Workgroup Information Management Division 815 SW 14th Street Building E Loveland Colorado 80537 declares that product Product Name HP Colorado 5GB 8GB external Product Number C4361A 5GB C4388A 8GB Product Options All conforms to the following Product Specifications Safety EN60950 A4 1997 EMC EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 4kV CD 8kV AD IEC 801 3 1984 3V m IEC 801 4 1988 1kV Power Lines 0 5kV Signal Lines ENV 50140 1993 3V m Supplementary
42. you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU m Hi Index Help HP Colorado and HP SureStore Tape Drive User s Guide Feedback Copyright 1999 Hewlett Packard Company HP Colorado and HP SureStore and Tape Drive User s Guide Home Index Help Media Warranty Statement Hewlett Packard HP warrants to you the end user customer that this media product is free from defects in materials and workmanship for a period of five years from the time of purchase If HP receives notice of such defect during the warranty period HP will at its option either repair or replace such defective product This warranty does not apply to defects caused by misuse improper storage or normal wear and tear If HP is unable within a reasonable time to repair or replace any product then purchaser shall be entitled to a refund of the purchase price HP MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province THE REMEDIES PROVIDED IN THIS WARRANTY STATEMENT ARE CUSTOMER SOLE AND EXCLUSIVE REMEDIES IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES
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