Connecting Your HP SureStore CD
Contents
1. 12 Installation Guide 2 Ifthe language selection screen doesn t automatically appear click on the Start button on the task bar selectRun type D NSETUP where D is your CD drive s letter then click onOK The following screen appears HP CD Writer Plus Welcome to HP CD Writer Plus setup We have detected English as your default language If you like you may select a different language below C Francais Next C Italiano Cancel C Deutsch C Espafol Copyright 9 1997 Hewlett Packard Company 3 Select the desired language or leave the default Click onNext 4 Click on the Install Software button on this menu CY P CO Winner Phe Click here to install the software Click here for a fun multimedia tour of the programs that came with your drive Click here to register your new Registraties drive and software HP SureStore CD Writer Plus Click here to view the CD s contents Installing the Software 13 The parallel driver files are installed first This may take several minutes and your mouse cursor will not move If you used the diskette this step will be skipped 38 Installing drivers for external drive Mouse activity may stop for up to 20 seconds Please wait The Welcome window appears click onNext The software license agreement window appears After reading it click on Yes The Setup window asks you to choose either acomplete or custom installation Ch2. installing 11 18 starting 14 uninstalling 19 assigning drive letter 28 audio cable connecting 7 disconnecting 9 audio connector 7 audio distortion 25 26 36 B bi directional parallel port 27 33 34 buffer size 36 buffer underrun 26 27 C cables audio 7 9 data 6 9 power 3 printer 5 10 capacity CD 35 CD ROM deaning discs 22 CD ROM drive changing drive letter 28 identifying 46 identifying drive letter 15 problem reading CDs 27 28 SCSI2 25 CDs cannot find CD 28 capacity 35 cleaning discs 22 copy prevention feature 25 inserting 20 21 maintenance 22 multi session 27 music 7 power loss while writing 29 problems inserting 20 21 purchasing 22 reading problem 27 28 removing 21 rewritable 21 22 35 selecting 21 22 supported by CD Writer drive 35 write once 21 22 27 35 CD Wiiter drive audio cable 7 9 changing drive letter 28 compatibility problems 30 31 connecting 2 10 connecting to another computer 8 10 Customer Support 44 data cable 6 9 dimensions 35 disconnecting 8 10 driver files 31 Driver Installation diskette 11 handling 2 identifying drive letter 15 installing application software 11 18 installing software without CD ROM drive 11 model number 45 not recognized 28 optimizing performance 29 34 35 package contents 1 performance 33 35 36 performance enhancement 27 power supply 3 power switch 3 9 printer cable 10 I 1 registering
3. interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries States or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEME
4. 14 returning 43 selecting CDs 21 22 serialnumber 45 sharing parallel port with printer 4 5 25 Software Installation CD 11 software programs included in package 13 startingthe application software 14 supported discs 35 system requirements 32 33 uninstalling 19 using earphones or speakers 25 cleaning CD Writer drive 22 closing tray 20 compatibility 32 33 compatibility problems 30 31 compatible parallel port 27 33 34 compression software 29 computer identifying model 45 processor speed 32 33 system requirements 32 33 connecting audio cable 7 CD Writer drive 2 10 CD Writer drive to another com puter 8 10 data cable 6 power cord 3 connector audio 7 parallel port 4 6 printer port 4 contacting Customer Support 44 contents package 1 copy prevention feature 25 copying from CD to CD 25 CTRL ALT DEL 29 custom installation 13 14 Customer Support contacting 44 cycling power 8 15 23 D data cable connecting 6 disconnecting 9 Device Manager 16 28 32 45 46 dimensions 35 Direct CD 26 27 disc See CDs disconnecting audio cable 9 CD Writer drive 8 10 data cable 9 printer cable 10 diskette installing driver files from 11 distortion audio 25 26 video 26 drive letter changing 28 identifying 15 drivers finding 31 installing 13 installing from floppy diskette 11 E earphones 25 eject button 20 21 electronic registration 14 email 26 environmental specifications 36 error message buffer
5. Connect the power supply to the power connector on the back of the CD Wiriter drive with the arrow on the cable facing up To power supply Sn Power connector Check that you have power to the CD Writer drive by opening and closing the CD tray by pressing the eject button NOTE There is no power switch on the CD Writer drive or power supply The energy efficient power supply automatically switches into power saving mode when the drive is not in use and may be safely left plugged in at all times However you may safely unplug the power supply without damage to the CD Writer drive Installation Guide Locate the parallel port printer port connector on your computer If you are having trouble finding the parallel port connector your printer may already be attached to it The CD Wiiter drive can share the parallel port with your printer Parallel ports have receptacles for 25 pins Select an available parallel port TIP Your CD Writer drive can share a parallel port with a printer If the CD Writer drive and your printer will share the parallel port go to the next step If the CD Writer drive will not share the parallel port with your printer proceed to step 6 Connecting the CD Writer drive 5 5 Ifyou have a printer cable attached to the computer s parallel port disconnect it from the computer and plug it into the CD Writer drive s connector that is closest to the power cord conne
6. Please contact Maxtor s customer support at 1 800 2 MAXTOR or on the World Wide Web at http www maxtor com for more information Acer computers some models P75 to P120 DO NOT connect the CD Writer drive to the printer parallel port On these models connecting an external storage device Problem Solving 31 such as the CD Writer drive to the parallel port will damage the port Contact your computer manufacturer for more information IBM Aptiva computers Most have the parallel port configured to I O base address 3BC This must be changed see Minimum System Requirements on page 32 Printers in General If your printer came with a program that notifies you about the status of the printer such as when it is out of paper this printer status monitor software might cause problems The printer status monitor software checks the status of your printer every few seconds If this happens while you are writing data to your recordable CD it will cause data corruption Turn off the printer status monitor software to prevent this problem Check the information that came with your printer to find out how to do this Okidata printer model 4w Finding the CD Writer driver files In Window 95 the following files are needed for your CD Writer drive to work successfully attached to a parallel port EPATAP9X MPD mini port driver file These files will be copied from theSoftware Installation CD during installation and located in the
7. Reduce the size of the video window and close any other programs that are running Buffer underrun error messages When using a program other than Direct CD Make sure your system meets the minimum system requirements page 32 Buffer underrun may be caused by hard drive compression software page 29 NEVER write to the recordable CD while other applications are running that could interrupt the writing to CD process Log off any networks disable any fax modem email screen saver or other programs such as TSRs terminate and stay resident programs that may automatically send messages to your computer while writing data to the CD Ifthe interruption is long enough you could ruin a write once CD to which you are writing Exit any other programs while writing data to the CD If your computer has a power management feature disable it see the manual that came with your computer Problem Solving 27 Run SCANDISK EXE and DEFRAG EXE periodically on your hard drive see your Windows manual for more information These programs improve access times to the hard drive which will help improve system performance while writing to and reading from the CD Writer drive Buffer underruns could also be caused by an unsupported parallel port standard mode SPP See Minimum System Requirements on page 32 Try the following Change the parallel port settings to EPP or ECP in CMOS if your computer can support the change See the m
8. WINDOWS SYSTEM IOSUBSYS directory In Window NT the following files are needed for your CD Writer drive to work successfully attached to a parallel port EPATAPNT MPD mini port driver file SHARSHTL SYS printer driver support file These files will be copied from theSoftware Installation CD during installation and located in the WINNT SYSTEM32 DRIVERS directory Technical Specifications Minimum System Requirements Your computer should meet or exceed these requirements 32 IBM or compatible Pentium 75 Mhz processor Microsoft Windows 95 or Windows NT 4 0 TIP For Windows NT we recommend Service Pack 2 Version 4 00 1381 16 MB RAM Hard drive with at least 528 MB storage capacity that is with a transfer rate of at least 800 kB sec and disk access time of less than 20 msec 10 22 MB free hard drive space for installing software 10 MB free hard drive space for each minute of music to be recorded High speed parallel port EPP or ECP set to IRQ 7 and I O address 3780r IRQ 5 and I O address 278 In Windows 95 to check the configuration settings of your parallel port Right click on theMy Computer icon Select Properties Select the Device Manager tab Highlight Printer Port Click on the Properties button Select the Resources tab Look at the numbers listed for Input Output Range I O and Interrupt Request IRQ If the numbers need to be changed see the documentation that ca
9. entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved Technical Specifications 43 Returning a Drive All other countries except USAIf your Hewlett Packard product requires repair or replacement call Customer Support at the phone number listed in Customer Support on page 47 to receive instructions In the USA If your Hewlett Packard product requires repair or replacement follow these instructions Call the number listed in Customer Support on page 47 Customer Support will help you determine if your drive is defective Provide the product type serial number and date of purchase You will be given a return authorization number Keep the return authorization RA number for future reference Securely repackage the product to prevent shipping damage use the original packaging if possible and mark the return authorization number on the box All product returns must have an accompanying return au
10. local vendor these CDs can only be used with CD Rewritable drives or read from newer MultiRead CD ROMs m 12cm 650 MB 74 minute 1 pack C4431A m 12cm 650 MB 74 minute 3 pack C4431C m 12cm 650 MB 74 minute 25 pack C4431D NOTE Do not mix audio and data files on the same CD since they require different formats Purchase HP CD R write once media Available from your local vendor any CD ROM and CD recorder drive can read this type of CD m 12cm 650 MB 74 minute 1 pack C4432A m 12cm 650 MB 74 minute 3 pack C4432C m 12cm 650 MB 74 minute 25 pack C4432D NOTE Do not mix audio and data files on the same CD since they require different formats Maintenance A The CD Writer drive requires no maintenance or cleaning If you simply keep your discs clean you will prevent most problems CAUTION Do NOT use the CD ROM cleaning discs that rely on a small brush to sweep dirt off the laser Do NOT use high pressure air to clean the inside of the drive These cleaning techniques will damage the CD Writer drive Problem Solving Review this section first if you run into trouble using the programs that came with your CD Writer drive If you need further assistance call the phone numbers listed in theSoftware Installation CD s Getting Started brochure Gather the information on page 44 before calling for help Having this information ready will greatly facilitate your call Things to Try First m Make sur
11. until the light on the front of the drive stops flashing and stays green then click on the CD Writer drive s icon again m Are you trying to read from a blank recordable CD Try again after copying some information to the CD Removing a CD 1 Press the eject button on the HP CD Wiriter drive front panel 2 Remove the CD from the tray 3 Press the eject button again or push gently on the front of the tray to shut the front panel Choosing CDs for Your HP CD Writer drive For best results use Hewlett Packard CD RW rewritable or CD R write once media available from your local vendor Ideas for using CD RW rewritable discs which can only be used in CD rewritable drives or newer MultiRead CD ROMs Use as if it were a large capacity floppy disk Back up your hard drive each week Free up disk space on your hard drive Transport files to and from work home Hold large complex files as you develop them Share presentations in editable form Create personalized presentations Ideas for using CD R write once discs which can be read in most CD ROM or CD recorder drive Permanently save large project files Share non editable presentations Permanently store home records Share memories with family and friends Copy your music onto CD for personal use Make copies of music you created for record company demos Permanently archive files 22 Installation Guide Purchase HP CD RW re writable media Available from your
12. 3 18 power switch 3 9 power saving mode 3 9 problems 18 unplugging 9 power switch 3 9 power saving mode 3 9 printer compatibility problems 31 monitor software 30 Okidata brand 31 problems 17 sharing parallel port with CD Writ er drive 4 5 25 printer cable connecting 5 disconnecting 10 printer monitor software 30 printer port connector 4 printer status monitor software 27 30 31 printing 5 problems 17 while playing audio CDs 25 problems See troubleshooting processor speed 32 33 product certification 37 programs uninstalling 19 I 4 purchasing CDs 22 Q QuickTour 13 14 R RAM See memory reading error 27 28 reading from CD speed 34 36 recording CD to CD 25 power loss during 29 while running other applications 26 refreshing the screen 17 27 registering the CD Writer drive 14 removing a CD 21 returning a CD Writer drive 43 rewritable CDs 21 22 27 35 S serial number 45 sharing parallel port 4 5 25 software installing 11 18 uninstalling 19 software compression 29 Software Installation CD 11 driver files 31 software license agreement 13 sound board 7 25 46 sound system 7 sound muting feature 25 speakers 25 speed reading from CD 34 36 writing to CD 27 34 36 starting the CD Writer drive application software 14 switch box 8 15 23 system requirements 32 33 1 temperature specifications 36 transfer rate 32 33 36 tray opening and closing 20 troubleshoot
13. CD Writer drive runs Possible parallel port types are e Standard parallel port SPP which is sometimes called bi directional or compatible e Enhanced parallel port EPP e Extended capabilities port ECP Most PCs shipped since January 1995 contain support for the required high speed EPP and ECP modes Systems shipped before this date may only support SPP 34 Installation Guide SPP mode allows the CD Wiriter drive to run at up to a 2x read speed and up to a 1x write speed if the other minimum system requirements are met EPP and ECP modes allow the CD Wiiter drive to run at up to a 6x read speed and a 2x write speed if the other minimum system requirements are met TIP Check your computer s specifications to see which kind of parallel port was installed Sometimes a fast ECP EPP port will be set up as a slow standard mode port at the factory for example some HP Vectra models Check your computer s manual to find out how to reset it to the faster speed If that doesn t work you can also install a faster parallel port I O and IRQ The IRO interrupt request level and I O input output base address are the computer resources used by the parallel port The CD Wiriter drive requires a parallel port set to s RQ 7 with I O base address 378 0r e RQ 5 with I O base address 278 Most computers automatically assign these But depending on your configuration you may run into conflicts with other devices For example an
14. Connecting Your HP SureStore CD Writer Plus Drive Windows 95 and Windows NT 4 0 U HEWLETT PACKARD U S Hewlett Packard Company 815 SW 14th Street Bldg E Loveland CO 80537 Europe Hewlett Packard Nederland B V P O Box 58144 1040 HC Amsterdam The Netherlands C4358 90100 Rev B Copyright 1997 Hewlett Packard Company All rights reserved Hewlett Packard is a registered trademark of Hewlett Packard Company Microsoft and Windows are U S registered trademarks of Microsoft Corporation Pentium is a U S registered trademark of Intel Corp Names of products mentioned herein are used for identification purposes only and may be trademarks and or registered trademarks of their respective company Copyright notice for Denmark VIGTIGT Copyright ved brug af CD Writer 7100i e enheder solgt i Danmark I henhold til gaeldende dansk lov om ophavsret er det forbudt at foretage digital kopiering af et digitalt vaerk CD RW branderen ma derfor IKKE anvendes til at kopiere en musik CD CD RW breenderen m desuden kun benyttes til at kopiere et digitalt EDB program n r en s dan kopiering tjener til at fremstille et sikkerhedseksemplar af programmet eller hvor kopiering er n dvendig for at programmet kan anvendes efter dets form l Hvis De selv har ophavsretten til vaerket har De ogs retten til at foretage digital kopiering med CD RW branderen Table of Contents Table of Contents owed sea Ree CS RIPE a anaes iii Before Y
15. In general computers manufactured after January 1995 have the required high speed parallel port EPP or ECP Check the manuals that came with your computer to confirm this Older computers generally have a slower standard port Example standard bidirectional In Windows 95 display the Device Manager Double click on Ports COM amp LPT Double click on the printer port and then click on the Resources tab Example I O Range 0378 037B Interrupt Request 7 Customer Support If you have questions about the HP VersaWriter CD drive s software call the numbers listed in the Getting Started brochure If you need help with your HP VersaWriter CD drive your local reseller has the latest information regarding HP products and services and can provide support under HP s comprehensive menu of reseller services If your reseller is not able to help you can obtain support from HP directly either through free 24 hours day interactive electronic services or by telephone free during warranty America Online Keyword hpstor CompuServe eee eee Go HPSYS World Wide Web www hp com isgsupport versawriter Bulletin board site 8 N 1 F 1200 28 8K baud USA and Canada 1 1 cece cee cee eee 970 635 0650 EurOpe u See rad ea Rr duet BAS AR ees 31 0 495 546909 Asia Pacific KOC a ish ed E sueta e CIR ume ARR Hitel 02 762 0228 Access Go HPK Chollian 02 220 2001 New Zea
16. NT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU U S Office HP Colorado Memory Systems 815 SW 14th Street Bldg E Loveland Colorado 80537 U S A 42 Installation Guide Software License Agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND HP SOFTWARE LICENSE TERMS License Grant HP grants you a license to Use multiple copies of the Software but only for Use in conjunction with the HP hardware product that accompanied the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software Ownership The Software is owned and copyrighted by HP or its third party suppliers Your license confers no title or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purp
17. RE Herrenberger Stra Be 130 D 71034 B blingen FAX 49 7031 143143 Technical Specifications 39 Federal Communications Commission R F Interference Statement WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna W Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications to this equipment not expressly approved by Hewlett Packard could result in violation of Part 15 of the FCC rules To maintain compliance with FCC rules and regulations use prop
18. Store CD Writer Plus rewritable CD drive be sure that 1 You received the entire CD Writer package 2 Your system meets minimum system requirements page 32 What s in Your Package Make sure you have the items shown below Keep the packaging in case you need to transport the CD Writer drive Software InstallationCD and Getting Startedbrochure Blank Rewritable CD Su Driver installation disk Data cable Connecting the CD Writer drive CAUTION The CD Writer drive contains sensitive high precision optical equipment Dropping or shaking the CD Writer drive may cause damage to these sensitive components Please be careful when handling your drive NOTE Refer to the manual that came with your computer if you need more information than what is provided here WARNING DO NOT under any circumstances open the external CD Writer drive s case If you suspect problems with your drive service must be performed by a certified HP technician See Customer Support on page 47 Shutdown Windows and turn OFF your computer NOTE The CD Writer drive can be used with laptops desktops and towers that meet Minimum System Requirements on page 32 Connecting the CD Writer drive 3 2 Connect one end of the power cord into the power supply and the other end to a wall outlet or power strip The power plug and outlet may look different in your country To CD Writer drive N Green light Power supply 3
19. al number The CD Writer drive serial number appears on a sticker on the back of the CD Writer drive Computer brand and model The computer brand appears on the front of your computer and in the documentation that came with your computer Example Dell Dimension XP 90 Installation Guide Operating system and amount of RAM installed In Windows 95 from the Start menu on the task bar select Settings Control Panel Double click on System Select the Performance tab Write down the version number and the amount of memory installed for example 4 00 950 and 16 MB RAM In Windows NT while signed on as Administrator from theStart menu on the task bar select Programs Administrative Tools Common Windows NT Diagnostics Select the Version tab and write down the version number and service pack number for example 4 00 1381 and Service Pack 2 Then select the Memory tab and write down the amount of memory listed under Physical Memory Total for example 16 MB RAM Other CD ROM drives Your computer may have come with an internal CD ROM or you may have purchased a CD ROM drive Check the documentation that came with your computer or CD ROM drive Example Mitsumi 4x CD ROM Sound board Your computer may have come with a sound board and speakers or you may have purchased them separately Check the documentation that came with your computer or sound board Example 16 bit audio card Parallel port type and system resources in use
20. ally after that These programs improve access times to the hard drive which will help improve system performance while writing to and reading from the CD Writer drive 30 Installation Guide Printer Status Monitor Software NOTE This is only a problem if your printer is connected to the back of the CD Writer drive If your printer came with a program that notifies you about the status of the printer such as when it is out of paper thisprinter status monitor software might cause problems Theprinter status monitor software checks the status of your printer every few seconds If this happens while you are writing data to your recordable CD it will cause data corruption Turn off theprinter status monitor software to prevent this problem Check the information that came with your printer to find out how to do this Known Compatibility Problems Check the Readme file that came with the CD Writer drive for additional information Check the web site listed on page 47 for the most recent information Maxtor Hard Drives You might be unable to write reliably to the CD Writer drive if your computer has a Maxtor hard drive the following models e 71626A AP 1 6 Gbyte e 712260A 1 2 Gbyte e 72004A AP 2 0 Gbyte CD recordable devices require an uninterrupted data stream from the hard drive in order to write successfully to a CD These hard drive models are designed with a built in interrupt loop that may cause CD corruption
21. anual that came with your computer to find out how Install anew EPP or ECP parallel port card Write data to the CD at 1x speed if you are given the choice within the software Disable any printer status monitor software page 30 Unable to read a second session reading from a CD ROM drive Eject the CD and reinsert it Refresh the screen Select theMy Computer icon in Windows Explorer and press F5 CD RW rewritable discs can only be used in CD rewritable drives or newer MultiRead CD ROMs If you are trying to read your CD from Windows 3 x Multi session CDs created with Direct CD cannot be read in DOS or Windows 3 x If your multi session CD was created using some other program verify that you are using version 2 23 of the MSCDEX EXE file First restart your computer and when you see Starting MS DOS appear on your monitor press F8 Each line in your CONFIG SYS and AUTOEXEC BAT file will load one at a time Press Y until you see a line containing MSCDEX EXE Then press Y and the version number of your MSCDEX file will display The number must be 2 23 or greater Call Microsoft for an updated file if you need it 28 Installation Guide In Windows 95 only to verify that you are using version 4 00 1111 or higher of the ESDI 506 file start Explorer Access Windows System Mosubsys Look for the ESDI 506 pdr file Right click on the file name select Properties then select the Version tab to view
22. click on the My Computer icon select Properties select the Device Manager tab double click on the computer icon to see a list of which device is using each resource setting on your computer m In Windows NT while signed on as Administrator from the Start menu on the task bar select Programs Administrative Tools Common Windows NT diagnostics Select the Resources tab to view the list of which resources are being used by which device Installing the Software 17 Error message when I double click on the CD Writer drive s icon m Thereis no CD in the CD Writer drive insert a CD and try again m After inserting a CD you need to wait a moment to let the CD Writer drive read the disc information wait until the light on the front of the drive stops flashing and stays green then click on the CD Writer drive s icon again m The CD may bein the tray upside down or a little off center try reinserting the CD The label should be facing up m You are trying to read from a blank recordable CD Try again after copying some information to the CD In Windows Explorer unable to see the CD label or all the sessions files on the CD Refresh the screen Select theMy Computer icon in Windows Explorer and press F5 Printer no longer works after connecting the CD Writer drive Problems printing a file m See Check for a conflict with the parallel port some other device using the same IRQ or I O as the parallel port on page 16 F
23. ctor Printer connector Secure the connector by tightening the retaining screws Printer s data cable If a printer is sharing a e O N parallel port with the CD eee A Power cord connector Writer drive CAUTION Do not plug any device other than a printer into the CD e Writer drive s printer connector NOTE If your printer is attached to the CD Writer drive printing documents while using the rewritable CD drive for example playing audio CDs writing to disc will yield unpredictable results and is not a supported function This is because the printer and CD Writer drive are sharing the same data cable 6 Installation Guide 6 Attach the CD Writer drive s data cable to your computer s 25 pin parallel port connector and hand tighten the retaining Screws Attach the data cable s remaining connector to the rewritable drive and secure it by tightening the retaining screws Attach this end to the computer s parallel port Attach this end to the CD Writer drive CD Writer drive s data cable 10 11 Connecting the CD Writer drive 7 Connecting the audio cable is OPTIONAL If you do not wish to use it go to step 10 The audio cable is used only for hearing music CDs through your computer s sound system If you do not have a sound board in your computer you can still hear music CDs through speakers or earphones attached to the front of the CD Writer dr
24. e your computer and CD Writer drive are plugged in and that each device attached to your computer is turned on m Turn off the computer s power unplug the CD Writer drive and wait 20 seconds Then plug in the CD Writer drive and turn on your computer This is calledcycling power m Disconnect all the cables and then reconnect them Sometimes just reconnecting a cable aligns it correctly or adjusts the pin connections fixing a faulty connection Check for bent pins on the connectors and straighten them m Make sure that you are using the right type of CD See Choosing CDs for Your HP CD Writer drive on page 21 m Try the operation with a different CD m Check the list of known compatibility problems see page 30 and in the Readme file m If your computer has a power management feature disable it see the manual that came with your computer m If your system is running printer status monitor software disable it see page 30 m Make sure that you are not attaching a parallel port switch box anywhere in the CD Writer drive s cabling configuration 23 24 Installation Guide Common Symptoms and Solutions Not sure which drive letter was assigned to the CD Writer drive see page 15 Error message when I double click on the CD Writer drive s icon see page 17 In Windows Explorer unable to see the CD label or all the sessions files on the CD see page 17 Printer no longer works after connecting the CD Writ
25. er drive see page 17 Problems printing a file see page 17 System does not recognize the CD Wiriter drive see page 18 Copying directly from one CD to another doesn t work see page 25 Audio sounds poor see page 25 Video is choppy see page 26 Buffer underrun error messages see page 26 Unable to read a second session reading from a CD ROM drive see page 27 Applications cannot find your CD in the CD Writer drive see page 28 Lost power to your computer or had to press CTRL ALT DEL while writing to the CD see page 29 Hard Drive Compression Software see page 29 Achieving optimal performance see page 29 Printer Status Monitor Software see page 30 Known Compatibility Problems see page 30 Finding the CD Wiriter driver files see page 31 Problem Solving 25 Copying directly from one CD to another doesn t work WARNING Only reproduce material for which you own the copyright or have obtained permission to copy from the copyright owner Unless you own the copyright or have permission to copy from the copyright owner you may be violating copyright law and be subject to payment of damages and other remedies If you are uncertain about your rights contact your legal advisor Some CD ROMs will not allow direct copying to the CD Writer drive or are not capable of digital audio extraction You must have either a SCSI 2 CD ROM drive see the drive s guide for information or a supported ATAPI drive to use a
26. erly shielded cables with this device Notice for Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Notice Europe This drive shall be installed only with an EN60950 IEC950 approved Power supply USA Canada This drive is for use only with IBM compatible UL listed personal computers 40 Installation Guide User s manual statement for VCCI class B product COREL FRLEREFERBEBR EHE VCCI ORB I amp O422ABIf Sx FETT COREL ZERKTEATF SIE XBW LYLE TR IDEENT OTPTLEISTRERTTELT KASNSEREHEASIERITLERBHUET HR URLS HRS OE TEL LRS URLS L CELL Translation for VCCI class B prod ud This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near a radio or TV receiver Read the instructions for correct operation Korean RRL Statement Technical Specifications 41 Hewlett Packard L
27. following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operations This applies to all product options Hewlett Packard Company Colorado Memory Systems Division 815 SW 14th Street Building E Loveland Colorado 80537 USA Telephone 970 635 1500 August 1 1997 Richard M Spangler Quality Manager DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Colorado Memory Systems Division Manufacturer s Address 815 SW 14th Street Building E Loveland Colorado 80537 declares that the product Product Name HP SureStore CD Writer Plus 7100e and 7110e Product Number C4358A and C4366A Product Options All conforms to the following Product Specifications Safety EN60950 1992 A1 1993 A2 1993 A3 1995 EN60825 1991 EMC EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 4kV CD 8kV AD IEC 801 3 1984 3V m IEC 801 4 1988 1kV Power Lines 0 5kV Signal Lines ENV 50140 1993 3V m Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE mark accordingly August 01 1997 Richard Spangler Quality Manager European contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ T
28. imately 140 MB 51 MB each session approximately 14 MB each 30 approximately 420 MB 7 7 MB each session approximately 14 MB each 1 MB is defined as 10 bytes UDF 1 5 Disc Data Capacity 74 Minute CD 546 8 MB Dimensions Height 2 6 66 mm Width 7 1 180 mm Depth 11 2 284 mm Weight net 2 157 grams 4 7 Ibs 36 Installation Guide Performance Buffer size 750 kB Average access time 1 3 stroke lt 325 ms Data transfer rate recording 150 KB s sustained 1x speed 300 KB s sustained 2x speed Data transfer rate reading 150 KB s 1x speed 300 KB s 2x speed up to 900 KB s 6x speed Error rate lt 1 frame 10 bits Audio distortion 0 196 Interface Electrical interface parallel port EPP ECP Loading mechanism tray Logical recording format depending on application used ISO 9660 UDF 1 5 or higher Environmental Temperature operating 5 to 35 C nonoperating 25 to 55 C Humidity no condensation allowed operating 1096 to 8096 RH nonoperating 596 to 9596 RH Shock and Vibration HP Corporate Environmental Test Class B1 Power requirements Typical dissipation 6 W Maximum dissipation 9 W Technical Specifications 37 Product Certifications UL cUL T V NOM CE meets or exceeds FCC Class B requirements Laser CDRH on internal laser product Laser Safety This unit employs a laser Do not remove the cover or attempt to service this device whe
29. imited Warranty Statement HP SureStore CD Writer Plus Drive DURATION OF LIMITED WARRANTY Hardware 1 year Software 90 days 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software
30. ing U audio distortion 25 26 cable connections 8 15 16 23 compatibility problems 30 31 copying from CD to CD 25 Customer Support 44 hardware connections 8 15 16 23 inserting CDs 20 21 IRQ conflict 34 not recognizing CD Writer drive 18 parallel port configuration 16 17 18 34 power supply 18 printing 17 31 reading error 27 28 returning your CD Writer drive 43 video distortion 26 writing to CD 26 uninstalling 19 V vibration specifications 36 video card 26 video distortion 26 volume control 25 W wave files 26 write once CDs 21 22 26 27 35 writing to CD 25 26 power loss 29 speed 27 34 36
31. ive NOTE When the CD Writer drive records music or data it uses the data cable not the audio cable If you have a sound board connect the audio cable to aLINE IN audio connector on the back of your computer Your sound board may be labeled differently Connect the other end of the audio cable to the audio connector on the back of the CD Writer drive LINE IN connector on sound board Your sound board may be labeled differently Audio connector Audio cable optional Plug in and turn ON your computer You are now ready to Install the parallel port drivers and the application software See Installing the Software on page 11 Installation Guide If You Have Problems After connecting your CD Writer drive and turning on your computer the computer should start boot as it normally does If it does not check the following items m Is the computer power plugged in m Is each device plugged in and turned on m re all cables properly plugged into the back of your computer and the CD Writer drive m Try turning off your computer Wait at least 20 seconds before turning it back on TIP Save the original packaging materials in case you need to transport the drive or return any items to HP Using the CD Writer drive on Another Computer IN CAUTION The CD Writer contains sensitive high precision optical equipment Dropping or shaking the CD Writer may cause damage to these sensitive compone
32. land ae a Z 2 RE ue REN RES 09 356 6642 Taiwan s eee er eC WARD RR CEE RT Ata 02 9233233 First Name HP Last Name BBS HPFirst Faxback Service Simply dial the fax number from a touch tone phone or Group 3 fax machine and follow the voice prompts to select the index of available support and product information documents USA and Canada 800 368 9673 or 970 635 1510 Europe Austria free line 20 llle 0660 8128 Belgium free line DUTCH zu PAS oie alee teeter td oe Yn ee ee 0800 11906 French see eed O 0800 17043 Denmark free line ss esr aeae cee ee eee eee 800 10453 Finland free line cipce aes eue EEU EAR 9800 13134 France free ine eiaeia iaar RR C ia he 05 905900 Germany free line 0 2 eee eee eee 0130 810 061 Italy Gree line 2 4 23 eoe eS ER orcas a RE EN 1678 59020 Netherlands free lne 06 022 2420 Norway tree line rs R RATE re ae en 800 11319 Spain freeline rea RE dA R RRR RE RE 900 993123 Sweden free line eee nennen 020 795743 Switzerland free line French niche re tk ne ers 155 1526 GEIMAN sarean ae as are NOS 155 1527 United Kingdom free line enna 0800 960271 Other locations in Europe toll line 31 0 20 681 5792 Customer Support Asia Pacific CHINA x Kaa ge det ERE ER RETE 8610 65055280 br e 1 ir JU 3 3335 8622 Korea mi ete nee ne et AE bets 02 769 0543 New Zealand ev sadn een 09 356 6642 Singapore ues a scien ee
33. lashing try a different power outlet If it is still flashing the power supply could be damaged Installing the Software 19 Uninstalling the Software Programs A You can remove all CD Writer drive s programs or individual programs CAUTION If you want to reinstall the CD Writer drive s software first be sure to uninstall the original software Click the Start button m Highlight Programs m Select CD Writer drive m Select Uninstall Select the CD Writer drive s program s that you wish to remove Click the Finish button The software is removed including all related entries in your system registry Using CDs This section describes the use of the recordable and rewritable CDs It shows you how to 1 Insert and remove a CD 2 Purchase additional CDs 3 Maintain your CD Wiiter drive Inserting a CD 20 1 2 3 Press the eject button on the CD Writer front panel Set the CD in the tray with the labeled side up Eject button Press the eject button again or push gently on the front of the tray to shut the tray When you access the CD Writer drive from within a program you should be able to read the files on the inserted CD If you have problems m The CD may bein the tray upside down or a little off center try reinserting the CD The label should be facing up Using CDs 21 m After inserting a CD you need to wait a moment to let the CD Writer drive read the disc information wait
34. me with your computer Technical Specifications 33 Windows 95 only ESDI_506 version 4 00 1111 To verify that you are using version 4 00 1111 or higher of the ESDI 506 file start Explorer Access Windows System Mosubsys Look for the ESDI 506 pdr file Right click on the file name and select theVersion tab to view the version number Call Microsoft for an updated file if you need it What Affects System Performance How well your computer functions with the CD Writer drive particularly how fast it writes data to a CD depends on a number of factors Some of these factors are listed below Processor CPU The type and speed of your processor greatly affects the speed at which your computer transfers data to and from the CD Wiiter drive If the processor speed is too slow you may have to write at 1x speed RAM Your computer must have enough memory available to handle its operating system the CD Writer drive s applications and the data you are transferring to and from CDs The system should not have to swap data to and from the hard drive Your Hard Drive The speed at which your hard drive accesses and transfers data itsaccess time and transfer rate affects performance Newer hard drives those with a storage capacity greater than 528 MB are fast enough to handle the CD Wiiter drive s 2x write speed Parallel Port Type The type of parallel port on your computer has a major influence in determining the speed at which your
35. n connected due to the possibility of eye damage Laser Sicherheit In das Ger t ist ein Laser eingebaut Nehmen Sie die Abdeckung nicht ab und versuchen Sie nicht das Ger t zu reparieren solange es angeschlossen ist Es besteht die Gefahr einer Augenverletzung CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure WARNUNG Die Vornahme von Regelungen oder Einstellungen oder die Durchf hrung von Verfahren die nicht in diesem Dokument angegeben sind kann eine gef hrliche Einwirkung von Laserstrahlung zur Folge haben Contains Class 1 Laser Product Inneh ller Klass 1 Laserapparat Sis lt Luokan 1 Laserlaite Enh lt Klasse 1 Laser Produkt CAUTION Invisible laser radiation when open Avoid exposure to beam VARNING Osynlig laserstr lning n r denna del r ppnad Betrakta ej str len VARO Avattaessa olet alttiina n kym tt m lle lasers teilylle Al katso s teeseen VORSICHT Unsichtbare Laserstrahlung wenn Abdeckung ge ffnet Nicht dem Strahl aussetzen Laser Type Semiconductor laser GaAlAs Wave length 775 795 nm at 25 C Output power 2 5 mW read 35 mW write Beam divergence 60 degrees 38 Installation Guide FCC Declaration of Conformity According to 47CFR Parts 2 and 15 Class B Computer Peripherals This device complies with Part 15 of the FCC Rules Operation is subject to the
36. n e d 65 291 7951 TAIWAN exis dne da SRR EAE N R 02 7195589 E mail Ar Lee VersaWriter_Support hp com BRP Site oue u lenken en ftp hp com Login us armani anonymous Password dee ee era Your email address Directory pub information_storage versawriter Telephone USA and Canada M F 7am 5pm Mountain time Literature and dealer referral 970 635 1500 Canada for French speaking customers pour assistance en frangais ss 800 387 3867 During warranty period Technical support seeeee eese 970 635 1500 After warranty period charges begin only when you connect to a Support Technician prices are subject to change without notice Technical Support 0 0 0 0 eee ee nn 800 810 0130 Per incident fee of 25 US dollars charged to Visa MasterCard or American Express U S only Technical Support ls esses 900 555 1800 2 50 per minute maximum of 25 You must be 18 years of age or have parental permission to call 900 numbers Europe M F 8 30 18 00 Central European Time Use these Technical Support numbers during and after your warranty period No charge for Technical Support during warranty period Per incident charge after warranty period Austria German llle 06 60 63 86 Belgium s Dutch aou e ruso Moe Re ot ek M 02 626 88 06 gt French voee REDDERE ED uM ES Us te ds 02 626 88 07 Denmark ciel er Dana 39 29 40 99 Finland oue eet TY wen waits Uh sa
37. nts Please be careful when handling your drive You can disconnect the CD Writer drive and move it to another computer as long as the other computer meets the minimum requirements see page 32 The CD Writer drive can be used by only one computer at a time Do not try to use the CD Writer drive on more than one machine by attaching it to a switch box To disconnect the CD Writer drive In Windows NT go to step 2 In Windows 95 click on the Connect or Disconnect external drive icon on the desktop VEN T d Select Shuttle EPAT External ATAPI Adapter then click Disconnect Connecting the CD Writer drive 9 Unplug the CD Writer s power supply from the outlet or power strip NOTE There is no power switch on the CD Writer drive or power supply You may safely unplug the power supply without damage to the CD Writer drive The power plug and outlet may look different in your country Disconnect the data cable and audio cable if any from the back of the computer Data cable 10 Installation Guide Disconnect the printer cable if any from your CD Writer drive and reconnect it to the back of your computer other cables not shown but still attached You are ready to connect the CD Writer drive to another computer To connect the CD Writer drive to another computer Follow the directions for Connecting the CD Writer drive on page 2 The first time you attach the CD Writer dri
38. oose the type of installation by clicking on one of the buttons Complete installation All programs are automatically installed in the x default directory Custom installation You select which programs to install and in which directory to put them tees NOTE For information about the software programs included with the CD Writer drive see the insert with the Software Installation CD Click on the Complete Installation icon to install all the programs including the multimedia QuickTour The programs will be stored in the directory C Program Files HP CD Writer Plus Go to step 10 Or click on the Custom Installation icon to select specific programs or install the programs to a directory other than C Program Files HP CD Writer Plus Then 14 10 11 12 13 Installation Guide m Toinstallto a different directory click theBrowse button and type the name of the directory into which you want to install the programs m To select the programs you wish to install click on the check boxes A M indicates that the program is selected m Click on Next to install the programs The programs are installed one at a time When all files are installed m You are prompted to fill out the electronic registration m You can view the multimedia QuickTour to learn about the software packages that came with the CD Writer drive Remove the Software Installation CD and store it in a safe place You mus
39. or example a sound board or fax modem board may be using the same IRQ If you discover conflicts change the IRQ setting on the other device Refer to the manuals that came with your computer and other devices for instructions m If your printer is attached to the CD Writer drive printing documents while using the rewritable CD drive for example playing audio CDs writing to disc will yield unpredictable results and is not a supported function This is because the printer and CD Wiiter drive are sharing the same data cable 18 Installation Guide System does not recognize the CD Writer drive In Windows 95 simply click on the Connect or Disconnect external drive icon on your desktop VEN _ Select Shuttle EPAT External ATAPI Adapter then click Disconnect Restart your computer or shut it down and then turn it on again Watch for the green light on the front of the CD Writer drive to blink as the computer boots up Make sure the CD Wiriter drive s cables are connected properly See Check for a conflict with the parallel port some other device using the same IRQ or I O as the parallel port on page 16 For example a sound board or fax modem board may be using the same IRQ If you discover a conflict s change the setting on the other device Refer to the manuals that came with your computer and other devices for instructions The power supply should have a steady green light when connected at both ends If it is f
40. oses or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any bulletin board or similar system No Disassembly or DecryptionYou may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted RightsThe Software and any accompanying documentation have been developed
41. other device such as your sound card may be assigned the same settings If there is a conflict it must be corrected before installing the drive To find out which device is in conflict In Windows 95 right click on the My Computer icon select Properties select the Device Manager tab double click on the computer icon to see a list of which device is using each resource setting on your computer For optimum performance run SCANDISK EXE and DEFRAG EXE on your hard drive before using your CD Writer drive for the first time see your Windows manual for more information Then run them periodically after that These programs improve access times to the hard drive which will Technical Specifications help improve system performance while writing to and reading from the CD Writer drive NOTE Refer to your computer manual or contact your computer vendor if you have any questions about your computer s configuration or capabilities Drive Specifications Discs supported 120 mm and 80 mm CD R write once media any CD ROM drive can read this media 120 mm CD RW rewritable media for use only in CD Rewritable and MultiRead CD ROM drives ISO 9660 Disc Data Capacity 74 Minute CD Number of Size required for header Size available for data per Sessions information session 1 approximately 14 MB 636 MB one session 5 approximately 70 MB 116 MB each session approximately 14 MB each 10 approx
42. ou Start a RR ex reo EUR Sd er ee dere hors 1 What sin Your Package 1 ce en 1 Connecting the CD Writer drive 06 2 If You Have Problems 0 0 R 0 N cee eee ee eee 8 Using the CD Writer drive on Another Computer 8 Installing the Software e e e e e cc eee eee ee eee 11 Identifying the CD Writer drive 0 0 0 non 00 00 00 nennen 15 Where to Go Next scan sense nen ee kennen 15 If You Have Problems 0 00 one eee 15 Uninstalling the Software Programs 0 0000 nen 19 Using CDS sus Ee a a RU RES 20 Inserting a CD cea er Er ne Ohare ERE A SUUS REY ndn 20 Removing CD Ra 21 Choosing CDs for Your HP CD Writer drive seuss sassu 21 Maintenance see nur sehe as 22 Problem Solving xus s eR RR ae es 23 Things to Tiy Fist 2 5 0024 ee aer nt hb Res 23 Common Symptoms and Solutions 00 eee eee eee 24 Technical Specifications 0 0 cee ee eee ee eee 32 Minimum System Requirements lt c ee eee eee eee 32 What Affects System Performance 00 000 eese 33 Drive Specifications eenaa ERR ERR a 35 Returning a Drive osos se re ett x ERR RES 43 Before You Call Customer Support 00 00 00 nen 44 Where to find this information llle esee 45 Customer SupDOITE isaac eura Stew eae eee d RC 47 Before You Start Before you start connecting your Hewlett Packard Sure
43. ows NT 4 0 Version for NT Service Pack Number Operating system and version Amount of RAM installed Other CD ROM drives yes no If yes list them Sound card yes no Type Parallel port type EPP ECP other and system resources in use IRQ I O port Printer connected to the CD Writer drive What kind Technical Specifications 45 Where to find this information CD Writer drive model The CD Writer drive model number appears on a sticker on the back of the CD Writer drive as well as on the box Example 3100i internal or 3100e external Drive firmware version In Windows 95 the drive firmware version and model number above appear in the CD ROM settings Right click on theMy Computer icon select Properties select the Device Manager tab double click on CDROM Double click on the CD Writer drive and then click on theSettings tab Example Firmware revision 1 00 In Windows NT the drive firmware version and model number above appear in the CD ROM settings Open the Control Panel Then do one of the following e Click on SCSI Scroll down the list double click on ATAPI Double click on the CD Writer drive and then click on the Settings tab Example Firmware revision 1 00 e Click on SCSI Scroll down the list double click on Shuttle parallel to ATAPI CD Double click on the CD Writer drive and then click on the Settings tab Example Firmware revision 1 00 Drive seri
44. power to your computer or had to press CTRL ALT DEL while writing to the CD If you lose power while writing to your CD the CD Writer drive s Red Light is On OR If you exit an application or press CTRL ALT DEL while writing to CD You may be able to salvage your CD but ONLY if you A LEAVE YOUR CD IN THE DRIVE DO NOT OPEN THE DISC TRAY B turn your machine off C turn it back on D then re enter the application you were using Once the application tries to access the CD Writer drive the recovery operation will make it appear that the last session is there However in reality only a part of the CD s directory may be there Your recordable CD is still usable if you can read the directory Repeat the entire copy operation to make sure that your files are copied to the recordable or rewritable CD Hard Drive Compression Software We do not recommend using hard drive compression software If you use hard drive compression software it estimates free hard drive space based upon a compression ratio often user selectable Programs may check your hard drive for space needed and may think you have the necessary free space However depending on the type of files you are copying you may in fact not have enough hard drive space Achieving optimal performance Run SCANDISK EXE and DEFRAG EXE on your hard drive before using your CD Writer drive for the first time see your Windows manual for more information Then run them periodic
45. re 02 03 47 288 luci em 04 50 43 98 53 C Jani c MDC 0180 52 58 143 Ireland English lees 01 662 55 25 Italy ceo ee cett de elu nr GRE RENE PERS 02 2 641 0350 Netherlands X TN a TE 2 ke pinta Fer bere pe 020 606 87 51 honc ry E 22116299 Portugal z aa A ea RES 01 44 17 199 Spain nn AL ea ee AR S Edi 90 23 21 123 SWEG OD vu a rue xs eodd REID Run cile 08 61 92 170 Switzerland French Italian and German 08 48801111 United Kingdom 0 0 0 0 0 een nn 01715125202 English language support from other countries 44 1715125202 Customer Support Asia Pacific Australia M F 7am 7pm Eastern Standard Time 03 9272 8000 China M F 8 30 17 30 2 2 0 0 eee eee 8610 62625666 extensions 5602 through 5609 5611 and 5612 8610 62614174 8610 62624175 8610 62614176 Korea M F 8 30 19 00 02 3270 0700 080 999 0700 toll free New Zealand M F 9am to 9pm Auckland Time 09 356 6640 Singapore M F 9 00 17 00 sss seen 65 271 7233 Taiwan M E 8 30 17 30 eee ee eee 02 717 9609 FAX USA Oe DES RA 970 667 0997 Asia Pacific Australia nates lb aui Ari 03 9272 4099 Korea ann en auge 02 3270 0707 New Zealand 2 222 2 een 61 3 9272 4099 Singapore a ER en 65 278 9225 TAIWAN cc Fo Piet Re een ad eine 02 5 140276 49 Index A access time 27 33 35 36 Acer brand computer 30 application software complete installation 13 custom installation 13 14
46. s your source Some CDs have a copy prevention feature or other features that do not allow a CD to CD copy Audio sounds poor If your printer is attached to the CD Wiriter drive printing documents while playing audio CDs will yield unpredictable results and is not a supported CD Wiriter drive function This is because the printer and CD Writer drive are sharing the same data cable Make sure the audio connectors are completely plugged in to the back of the CD Writer drive and the LINE IN connector of the sound card on the back of the computer Your sound board may be labeled differently Make sure that you do not have a sound muting feature turned on by way of the monitor or software Check the sound coming from the CD Writer drive by plugging earphones or speakers to the audio connector on the front of the CD Writer drive If the sound quality is good the problem is probably with the sound board speakers or audio cable Refer to the documentation that came with your sound board and speakers for help 26 Installation Guide Try listening to the WAV files on your hard drive to see if they sounded poor before copying them to CD You can use the CD Player program in Windows Accessories Video is choppy This can be caused by the same situations that cause buffer underruns This can also happen if your video card is slow Try the following Try the solutions for buffer underruns page 26 Upgrade your video card
47. t all the cables look for and straighten any pins and then reconnect the cables Sometimes just reconnecting a cable aligns it correctly or adjusts the pin connections fixing a faulty connection Check the list of known compatibility problems see page 30 and in the Readme file Make sure that there is no switch box anywhere in the CD Writer drive s cabling configuration 16 Installation Guide m If you have a printer connected to the CD Writer drive check to see if your computer can detect the CD Writer drive when the printer is disconnected m Check to make sure that your parallel port is truly configured as either EPP or ECP Check the manual that came with your computer to find out how Check for a conflict with the parallel port some other device using the same IRQ or I O as the parallel port In Windows 95 to find out if there is a conflict Right click on theMy Computer icon Select Properties Select the Device Manager tab Under the heading SCSI Controllers find Shuttle EPAT External ATAPI Adapter and select Properties AND Under the heading Ports find Printer Port and select Properties If you see a yellow exclamation mark to the left of this line you do have a conflict Figure out which other device is using the same settings as your parallel port and change the settings on the other device If you discover you do have a conflict to find out which device is in conflict m In Windows 95 right
48. t restart your computer before using the CD Writer drive A window showing the CD Writer drive s program group appears To start using your CD Writer drive double click on an icon in the CD Wiriter drive s program group that appears on your desktop or m Click the Start button m Highlight Programs m Select HP CD Writer Plus m Select the program that you wish to use Installing the Software 15 Identifying the CD Writer drive Not sure which drive letter was assigned to the CD Writer drive The CD Writer drive will have a drive icon just like a CD ROM drive icon You can determine which icon is your CD ROM drive and which icon is your CD Writer drive by double dicking on the My Computer icon right click on theCD drive icon and select Eject The tray of the selected drive will open Where to Go Next To learn more about using the software that came with your CD Writer check the Getting Started brochure with theSoftware Installation CD check the information in the QuickTour tutorial and check the online Help within each program If You Have Problems Things to try first Make sure the computer and each device is plugged in and turned on Does your computer meet the minimum system requirements listed in Minimum System Requirements on page 32 Turn off the computer s power wait 20 seconds then turn it on again Unplug the CD Writer drive and plug it in again This is called cycling power Disconnec
49. the version number Call Microsoft for an updated file if you need it See if the CD Writer drive or other CD ROM drives can read the CD If so the problem is probably with the CD ROM drive Contact the manufacturer of this drive for updated drivers Applications cannot find your CD in the CD Writer drive Some programs CD ROM games etc look only for the first logical drive letter assigned to a CD ROM drive or CD Writer drive For example if your CD ROM drive is assigned drive D and the CD Writer drive is assigned drive E V the program is looking for the CD only in drive D and will not see the CD in drive E If you want to use the CD Wiiter drive for these types of programs reassign the drive letters making the CD Writer drive come before the CD ROM drive as follows In Windows 95 display the Device Manager and double click on CDROM Click on the CD ROM drive and then click on the Settings tab Under Reserved drive letters select the drive letter after the existing letter for both start and end drive letter and click on OK Then double click on the CD Writer drive and then click on theSettings tab Under Reserved drive letters select the drive letterbefore the current one and click on OK In Windows NT click on Start Programs Administrative Tools common Choose Disk Administrator Right click on the drive letter you wish to change SelectAssign Drive Letter Change the drive letter Problem Solving 29 Lost
50. thorization number To ensure timely and accurate processing of your return the number must be clearly printed on the outside of the box Use the appropriate address for your location A traceable shipping method is recommended The postage shipping and insurance charges incurred in shipping to Hewlett Packard will be paid by Purchaser and all risk for the product shall remain with Purchaser until such time as Hewlett Packard takes receipt of the product Once your product is received at Hewlett Packard we will ship the replacement product Hewlett Packard will pay shipping charges to the Purchaser for replacement product covered under warranty If the product is still under warranty there is no charge for the replacement If the product is not covered under warranty an exchange cost will be quoted when the return authorization number is issued 44 Installation Guide Before You Call Customer Support If your own troubleshooting efforts fail contact Customer Support For hardware problems see page 47 or for software problems see the phone numbers in theSoftware Installation CD Getting Started insert Before you contact them have the information below ready For help finding this information see page 45 If you receive an error message write it down before you call Information For your computer CD Writer drive model Drive firmware version Drive serial number Computer brand and model Windows 95 or Wind
51. underrun 26 27 cannot find CD 28 CD not recognized 17 unable to read 27 28 error rate 36 F fax modem 26 firmware version 45 floppy diskette installing driver files from 11 H hard drive access time 27 33 35 36 compression software 29 Maxtor brand 30 speed 33 storage requirements 32 transfer rate 32 33 high pressure air 22 humidity specifications 36 I O channel setting 31 32 IBM Aptiva brand computer 31 inserting a CD 20 21 installing application software 11 18 complete installation 13 custom installation 13 14 directory selection 13 installing parallel driver files 11 13 31 IRQ setting 32 34 L listening to music CDs 7 M maintenance 22 Maxtor brand hard drive 30 memory 32 33 46 model number locating 45 moving CD Writer drive to another computer 10 MSCDEX version 27 33 multi session CD 27 music CDs 7 N networks 26 O Okidata brand printer 31 opening tray 20 operating system compatible 32 identifying version 46 P package contents 1 parallel driver files 11 13 parallel port 36 46 r3 compatible 27 33 34 configuration 16 32 conflicting device 16 17 18 34 connector 4 6 ECP 16 27 33 34 EPP 16 27 33 34 minimum requirements 32 sharing 4 5 25 SPP 27 33 34 performance 33 35 36 optimizing 29 34 35 power cord connecting 3 power loss while writing 29 power management feature 23 26 power requirements 36 power supply 3 light
52. ve to this computer follow the directions for Installing the Software on page 11 Each additional time after connecting all the cables e In Windows NT reboot your computer e In Windows 95 simply click on the Connect or Disconnect external drive icon on your desktop VEN I ee Select Shuttle EPAT External ATAPI Adapter then click Connect Installing the Software After the CD Writer drive is attached to your computer you are ready to install the application software NOTE You must run the installation program The installation program converts the files from the Software Installation CD into a usable format Insert the CD labeled Software Installation into your CD ROM drive not the CD Writer drive if you have not already done so If your computer DOES NOT have a CD ROM drive To get your CD Writer started right away insert the diskette labeled Driver Installation into your floppy drive Click the Start button on the task bar selectRun Type A SETUP where A is your floppy drive s letter and press Enter The parallel port driver files are installed This may take several minutes and your mouse cursor will not move Windows NT only Reboot your computer before continuing Now insert the CD labeled Software Installation into your new CD Writer drive and proceed with step 2 NOTE For information about inserting a CD into the CD Writer drive see Inserting a CD on page 20 11
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