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Falcon II - 4 Bay Installation and Hardware Reference

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1. OE Se a RR SOSS Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Table of Contents CHAPTER 1 INTRODUCTION 1 1 PRODUCT OVERVIEW E EE 1 2 CHASSIS OVERVIEW sissscscccssacscccesssacosssesexssnsvesdecacseeds essen taceseusscedessesvesoossbocseeees 1 2 1 Front Panel Overview ccccccscccessscesssessccessccesseceesecceseesssecssecesecesesessssssssseseeess 1 2 112 2 gt Rear Panel OveryieW isene a aa re 1 3 A235 Internal Baek aE vico dr ER E IAEE 1 3 EZA Physica DIMENSIONS aa 1 4 1 3 MAJOR SUBSYSTEM COMPONENTS LIA gt 21 TEEN LIZ Dre Te 1 5 1 3 3 The RAID Controller Module 1 5 GE E E EE 1 7 1 3 5 Cooling Fons 1 4 SUBSYSTEM MONITORING sccccsccsssssssssssssssccsssscssssssssscsssscssssssssssssscsoes JAT POB Na 1 9 LAD LED IndicatorS 0d ae Boek Cine edi ias 1 9 1 43 Firmware and RAID Watch GU 1 9 1 4 4 Audible Alarms ninia inc a EE sated NEEN 1 9 1 5 HOT SWAPPABLE COMPONENT ssccsssscssssssssssssssssssccssscssseseesessessccoes 1 10 LSA e 1 10 CHAPTER 2 HARDWARE INSTALLATION 2 1 INTRODUCTION ssscsisssscssnssssesscvecceonsesssecasesssceceseacbsonedenssvensessossssacsosssessesedessaesonceoeyses 2 2 INSTALLATION PREREQUISITES 2 3 SAFETY PRECAUTIONS aerorose esteses r SEE EAE EE aE EN erras E ENESE S es 2 3 1 Precautions and Instriectione 2 2 2 3 2 Static Free Installation nn r nan nr rn rana nn cnnannn rra 2 4 2 4 GENERAL INSTALLATION PROCEDURE ccscss
2. Place the SATA hard drive into the drive tray as shown in Figure 2 2 making sure that the connector at the back of the drive is facing the back of the drive tray Figure 2 2 Installing a Hard Drive ai Step 2 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Secure the drive with four 4 of the supplied 6 32 flat head screws See Figure 2 2 2 8 Drive Tray Installation Once the hard drives have been installed in the drive trays the drive trays are ready to be installed into the subsystem A WARNING All drive trays must be installed into the enclosure even if they do not contain a hard drive If the trays are not installed into the enclosure the ventilation required for cooling will not be normalized and the subsystem will overheat 2 8 Chapter 2 Hardware Installation Step 3 Make sure the key lock is in the unlocked position i e the groove on its face is in a horizontal orientation as shown in Figure 2 3 If the groove is in a vertical position then the key lock is locked and the front flap on the drive tray cannot be opened Key lock in Unlocked Position Eeer Release Button Figure 2 3 Front View of an Individual Drive Tray t Step 4 Open the front flap on the drive tray see Figure 2 4 by pushing the release button on the front of the drive tray The front flap will open in an upward direction Figure 2 4 Open
3. 4 1 POWER ON EE 4 1 ALT Power On Chela A OE A a 4 1 4 1 2 Power On Droecedure nana r on nc r nn nro nr nr nr rar rra nr rn anar 4 1 3 Power On Status Check 4 2 POWER OFF PROCEDURE 4 3 SUBSYSTEM MONITORING OVERVIEW 4 4 STATUS INDIGCATING LEDS seccsccscssssssccstcsessacessecssvassosecsoascssuccescssseusessenc sonecses 4 4 1 Brief Overview of the LED 4 5 EE 4 5 44 3 Drive Tray LEDS lt lt aa 4 6 4 4 4 Controller Module LEDe rr ran r nr ancianos 4 7 BAS LAN POE Sada 4 8 4 5 AUDIBLE ALARM wicsccccsssssccsessssasscsscccseseveseosecsseseessncnosasd ssecestanssesesescedesessesaseses 4 9 LA Failed Devices ee dE eo EON 4 9 4 6 TO MONITORING akeno a A 4 9 CHAPTER 5 SYSTEM MAINTENANCE 5 1 OVERVIEW AAA 5 1 1 About Subsystem Maintenance ceecsccsceesesseseesseseeseestesesneeseesesaeeaeseeaeeneeenaes 5 1 2 General Notes on Component Replacement 5 2 CONTROLLER MODULE COMPONENTS S2 IT TT 5 3 REMOVING THE TOP COVER sesesessrseseresesoceeesossoesoeesossssoesoosossoeesosossoeossesesee 5 4 DIMM MODULE REPLACEMENT sssssessesossoceroesosoeseeesosesseoesosoesoeesesoesecorosoese 5 4 1 DIMM Module Consiederattons corner nn cnn cnn cnn rra conan 5 4 2 DIMM Module Replacement Procedure oooonononinnnnnnccnnmnmsrrrnanecnannnrrrnnnn 5 5 DRIVE TRAY MAINTENANCE ssessessessosoosssssosoosssssososososossoossessosososessesoossssse 5 5 1 Notes on Hard Drive Maintenance 5 5 2 Replacing a Failed Hard Drive APPENDIX A SPECIFICATIONS
4. BAY SCSI SATA subsystem If the drive tray structure is deformed or altered the trays may not fit into the drive bay 1 3 3 The RAID Controller Module The RAID controller module contains a main circuit board a preinstalled 256MB DDR RAM DIMM module and the necessary support interfaces The controller module contains no user serviceable components Except when replacing a faulty unit or installing the cache memory inside the controller module should never be removed or opened A WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to replace the memory module or to install the memory module The RAID controller is built of sensitive components and unnecessary tampering can damage the controller 1 5 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual g NOTE If the pre installed DIMM module is not damaged it can be reused when the controller module is being replaced 1 3 3 1 Controller Module Interfaces The controller module rear panel is accessed through the controller module rear panel shown in Figure 1 6 SCSI Connector COM Port 1 Ready 2 Hst Bsy 3 Orv Bey 4 _Dirty J C wo 20 O4com CHO IN Ethernet Port LED Indicators Figure 1 6 RAID Controller Rear Panel Host Ports One 1 SCSI 320 host channels connect the subsystem to the host computers equipped with SCSI320 compatible adapters through the
5. Environmental Specifications Operating 5 to 90 non condensing Humidity y Non operating 5 to 95 non condensing Operating 0 to 40 C 32 F to 104 F Temperature Non operating 40 to 60 C 40 F to 149 F Operating 3 658m 12 000 ft Altitude Non operating 12 192m 40 000 ft Operating 5G half sine 11ms duration Shock Half sine i Non operating 15G half sine 11ms duration Operating 5 500Hz 0 2G X Y Z Sine Vibration Non operating 5 500Hz 1 0G X Y Z Sine Acoustic Noise 65dB max Power Requirements Power Consumption Input Voltage 100 240V AC with PFC auto switching Frequency 47 63 Hz 200W Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual A 2 Dimensions Without Handles 445 W x 43 5 H x 511 D mm 17 5 x 1 7 x 20 1 inches With Handles 478 W x 43 5 H x 511 D mm 18 8 x 1 7 x 20 1 inches System Weight Net weight 8 Kg 17 6 pounds Gross weight 10 Kg 22 pounds Certifications UL FCC Class B CE CB BSMI Warning Alarms Audible alarms System LEDs RAIDWatch Manager RS 232C terminal Event notifications sent over email fax LAN broadcast SNMP traps MSN messenger SMS short messages Appendix A Specifications A 2 Controller Specifications Configuration Specifications RAID Levels 0 1 0 1 3 5 10 30 50
6. JBOD and non RAID disk spanning Host OS Compatibility Host OS independent supports all major platforms Host Interface One 1 SCSI 320 channel via one 2 VHDCI connectors Host Channels One 1 pre configured SCSI 320 host channels Drive Interface Supports 4 channel connection to 3Gbps SATA II disk drives SATA I backward compatible Drive Channels All drive channels are pre configured routed through a back end PCB and cannot be changed Caching Mode Write through or Write back Cache M Pre installed 256MB or above DDR RAM DIMM ache Memory with without ECC in one D socket Number of LUN s Up to 32 per host ID Multiple Target Y IDs Host Channel E Firmware on Flash Yes Memory A 3 Drive Tray Specifications Specifications Height 28mm 1 1 inches Width 110mm 4 33 inches Depth 218 92mm 8 62 inches Key lock Yes A 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual A 4 Power Supply Specifications Specification Nominal Power 200W DC Output 12V 12A SV 15A 3 3V 15A Input Frequency 47 to 63Hz AC Input 100 127VAC 4A or 200 240VAC 2A with PFC Power Factor Correction Yes Hold up Time At least 16ms at 115 230VAC full load after a loss of AC input Over temperature Protection Auto shutdown when cooling is lost or elevated temperature is detected over v
7. RAID INCORPORATED Falcon Il 4 Bay SCSI to SATA RAID Subsystem Installation and Hardware Reference Manual Falcon II 4 Bay SCSI to SATA HIM Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Contact Information RAID Incorporated Corporate Headquarters 360 Merrimack Street Building One Lawrence MA 01843 Phone 800 330 7335 Fax 978 683 6656 info raidinc com Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Copyright 2006 This Edition First Published 2006 All rights reserved This publication may not be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of RAID Inc Disclaimer RAID makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore RAID Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks RAID the RAID logo RAIDWatch and Falcon are registered trademarks of RAID Inc PowerPC is a tradema
8. RAID subsystem should be noted If the subsystem is not used for long period of time disconnect the equipment to avoid being damaged by transient over voltage Never pour any liquid into ventilation openings this could cause fire or electrical shock Never open the 4 BAY SCSESATA RAID subsystem For safety reason qualified service personnel should only open the equipment If one of the following situations arises get the equipment checked by service personnel a The power cord or plug is damaged b Liquid has penetrated into the subsystem c The equipment has been exposed to moisture d The 4 BAY SCSI SATA RAID subsystem has not worked well or you cannot get it work according to this manual e The subsystem was dropped or damaged f The subsystem has obvious signs of breakage 2 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 14 15 Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will greatly affect the airflow efficiency within the enclosure and consequently lead to system overheating Keep a faulty module in place until you have a replacement unit and are ready to replace it An enclosure without disk drives can weigh up to 10 kilograms 22 lbs Two people will be required to install or relocate the subsystem Drives should be removed from the enclosure before moving the subsyst
9. SATA subsystems together extra cables must be purchased separately 3 2 4 Daisy Chain Procedures 1 Connect the RAID subsystem to the host computer Use the VHDCI to VHDCI SCSI cable that was provided in the packaging box Attach one end to the host computer and the other end to the SCSI IN port on the back of the RAID subsystem 2 Daisy chain subsystems If you wish to connect more than one subsystem the extra VHDCI to VHDCI SCSI cable must be separately purchased and installed Attach one end of the cable to the SCSI OUT port and the other end to the SCSI IN port in the next subsystem 3 Disable the SCSI terminator on the subsystems that are not act as the last SCSI device To disable the terminator please refer to Section 3 1 3 4 Assign chassis IDs Each chassis must be assigned a unique chassis ID before being powered on The chassis ID for the first RAID subsystem is 0 The chassis IDs for the subsystems connected to the first RAID subsystem are from 1 to 7 You can assign chassis IDs through firmware or RAIDWatch management software NOTE SS The pre assigned SCSI card ID is typically ID7 Therefore do not assign ID7 to other SCSI devices including the daisy chained subsystems 3 4 Chapter 3 System Connection GHAP iaa a dd ds 1 SYSTEM CONNECTION iia ed 1 3 1 SCSI CONNECTION OVERVIEW sia 1 3 1 1 IS CSE EE 1 3 1 2 SCSI Port on the Controller Rear Poel 1 3 1 3 SS CST Ovi en ss iia aida dit 2 3 2 HOST CONNECT
10. SCSLSATA subsystem comes with a number of different monitoring methods that provide you with continual updates on the status of the system and individual components The following monitoring features are included in the subsystem Chapter 1 Introduction 1 4 1 12C Bus The following subsystem elements are interfaced to the RAID controller over a non user serviceable DC bus e Cooling Fans x Temperature sensors 1 4 2 LED Indicators The following active components come with LEDs to indicate the status of the individual components RAID controller 4 controller status LEDs 2 Ethernet port status LEDs LED panel 3 LEDs Drive tray 2 LEDs on each module 1 4 3 Firmware and RAIDWatch GUI Firmware The firmware is pre installed software that is used to configure the subsystem The firmware can be accessed through a terminal emulation program running on a management computer that is connected to the subsystem s serial port RAIDWatch RAIDWatch is a premier web based graphical user interface GUD that can be installed on a remote computer and is used to access the array through LAN or the Internet The manager communicates with the array via the connection of the existing host interface or Ethernet link to the RJ 45 LAN port 1 4 4 Audible Alarms The subsystems come with audible alarms that are triggered when certain active components fail or when certain controller or subsystem thresholds are exceeded I
11. be replaced in case of failure 1 Memory module Section 5 4 2 Hard drives Section 5 5 2 General Notes on Component Replacement e The drive trays are hot swappable and can be changed while the subsystem is still in operation e Qualified engineers who are familiar with the subsystem should be the only ones who make component replacements If you are not familiar with the subsystems and not familiar with RAID subsystem maintenance in general it is strongly advised that you refer subsystem maintenance to a suitably qualified maintenance engineer e Normalized airflow is directly dependent upon the presence of all subsystem components Even if a subsystem component fails it should not be removed from the subsystem until a replacement is readily at hand and can be quickly installed Removing a subsystem component without a replacement can lead to permanent subsystem damage 5 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual e When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage e When removing a controller module from the subsystem ensure that the power has been turned off and that all precautionary measures without exception are adhered to The controller board contains very sensitive components and can be easily damaged A WARNING When ins
12. touching or handling them 2 4 Discharge the static electricity accumulated in your body by wearing an anti static wristband Avoid carpets plastic vinyl and Styrofoam in your work area Chapter 2 Hardware Installation Handle all components by holding their edges or metal frames Avoid touching the exposed circuitry on PCB boards and connector pins 2 4 General Installation Procedure 2 4 1 Following all the instructions provided below can save installation time Detailed illustrated instructions for each component are given in the following sections A CAUTION To ensure that your system is correctly installed please follow the steps outlined below If you follow these steps installation will be fast and efficient If you do not follow these steps you may accidentally install the hardware incorrectly 1 Unpack Unpack the subsystem and confirm that all the components on the list were included See Section 2 5 2 Rack Cabinet installation If the subsystem is going to be installed in a rack or cabinet it should be installed prior to installing the hard drives Installing the subsystem into a rack or cabinet requires at least two 2 people See Section 2 9 3 Install hard drives Separately purchased SATA hard drives must be individually installed into the drive trays See Section 2 7 4 Install drive trays After the hard drives have been installed into the drive trays the drive trays must be in
13. 4 Ethernet Port Pinouts Figure C 3 LAN Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 NI 4 N2 8 NI Table C 3 LAN Port Pinouts C 5 Main Power IEC type receptacle C 4 Appendix C Pinouts APPENDIX SE PINOUTS EE Cl SCSIPorT VHDCI CONNECTOR Pmourg aai A 1 C 2 COMI CABLE DB9 AND AUDIO JACK Pore 2 C3 TFT 901 1 NULL MODEM anana ide eolica a Seege 3 CA ETHERNET PORT PINOUTS cccccccscccessseseeceesececesseecessesecessseeccesseecsceseaeeeeesseeeseeseeceneas 4 C 5 MAIN POWER C 5
14. Al TECHNICAL SPECIFICATIONS o csssssscssoscsssssssasssnessescesosessonasssscssoncssossoneneincsssonssesosees A 2 CONTROLLER SPECIFICATIONS csssssssscsssscsssscsssscsscccsssccsssccssscnscscsnssccsscscssccssssenss AA DRIVE TRAY SPECIFICATIONS cssscccssscsssccssscccescsssscssesees AA POWER SUPPLY SPECIFICATIONS A S COOLING FANS SPECIFICATIONS ccsssscsssccsscssssccesccccsscscssccsesssssccssscccsssscesssssasens A 4 A 6 RAID MANAGEMENT WEE A 5 A 7 FAULT TOLERANCE MANAGEMENT ccsscossssssssccessssescsssssssccsssessssssssssseessscssssee ness A 6 APPENDIX B SPARE PARTS AND ACCESSORIES vil Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual B 1 KINNTE BI B 2 ACCESSORIEG cccsssssssssssssessssccsssssssvsssessnsecssscssssscssssasssssssseecsssesscsessessssesseees B 1 APPENDIX C PINOUTS Cl SCSI PORT VHDCI CONNECTOR PINOUTG ccssssssssosscsessesessesesseseeee C 1 C 2 COMI CABLE DB9 AND AUDIO JACK PINOUTS sscssssscssseeseeeererees C 2 C 3 IFT 9011 NULL MODE Moocccccncononocnononconcononcononconosronosos C 4 ETHERNET PORT PINOUTS C 5 MAIN POWER cccscssssssssssssssssscsssssscversssessessssosssscsssssssesssessssessasscssssessssessessses Safety Precautions Precautions and Instructions e Prior to powering on the subsystem ensure that the correct power range is being used The Falcon 4 BAY SCSI SATA subsystems come with four 4 drive bays Leaving any of these drive bays empty
15. D2 9 SD3 43 SD3 10 SD4 44 SD4 11 SD5 45 SD5 12 SD6 46 SD6 13 SD7 47 SD7 14 SDP0 48 SDPO 15 GND 49 GND 16 DIFSENS 50 GND 17 TPWR 51 TPWR 18 TPWR 52 TPWR 19 NC 53 NC 20 GND 54 GND 21 SATN 55 SATN 22 GND 56 GND 23 SBSY 57 SBSY 24 SACK 58 SACK 25 SRST 59 SRST 26 SMSG 60 SMSG 27 SSEL 61 SSEL 28 SC_D 62 SC_D 29 SREQ 63 SREQ 30 SLO 64 SLO 31 SD8 65 SD8 32 SD9 66 SD9 33 SD10 67 SD10 34 SD11 68 SD11 C 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual C 2 COM1 Cable DB9 and Audio Jack Pinouts COM1 cable is used to connect a PC running terminal emulation program PN IFT 9270ASCab Figure C 1 COM1 Cable CN1 and CN2 Connectors CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name NC RXD TXD DTR Shorted GND DSR Shorted RTS Shorted CTS Shorted Yo CO A DD dl A vw w e NC Table C 1 COM1 Cable CN1 and CN2 Pinout Definitions C 2 Appendix C Pinouts C 3 IFT 9011 Null Modem A null modem is used for wire swap and is necessary for connecting COM1 CN to a PC serial port PN IFT 9011 Figure C 2 Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table C 2 Null Modem Pinouts C 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual C
16. FW can be accessed using a PC running terminal software through the RS 232C audio jack serial port Device status information can be obtained from the FW The FW capabilities have been fully described in the Generic Operation Manual that came with your subsystems Please refer to this manual for further information RAIDWatch RAIDWatch is a fully integrated Java based Graphical User Interface GUI that came with the subsystem and can be used to monitor and maintain the subsystem and the RAID controllers using your web browser The LAN port at the back of each controller module enables you to use an Ethernet cable to connect to the subsystem The RAIDWatch Panel View can be customized to show a direct representation of the 4 BAY SCSIL SATA in the content panel of the RAIDWatch screen Panel View allows you to quickly determine the operational status of critical 4 BAY SCSESATA components Please refer to the RAIDWatch User s Manual for further details Detailed installation instructions for RAIDWatch Manager are given in the RAIDWatch User s Manual located on the product CD that came with the EV system Configuration Client Configuration Client is a powerful module that runs as an independent program from RAIDWatch and can be installed on different hosts It is used for event notification via email fax LAN broadcast SNMP traps MSN Messenger ICQ SMS Short Message Service and the configuration utility screen Configuration Cli
17. ION TOPOLOGY ccscccssscesssseesscesseecescesseecesseeseeeesescesecessesceseeesseceseees 2 3 2 1 Basic Configuration Rule 2 3 2 2 Single Host Connection 3 3 2 3 Daisy Chain Lope eed 3 3 2 4 Daisy Chain Procedures anore ireanii eiee as i Eea Saa arria Ront E Eei iSi E iR 4 chassis ID 6 sample topologies 1 daisy chain 5 SCSI cable 1 data flow 5 SCSI termination 2 electronic noise 4 SCSI 320 protocol 1 host computer 4 signal quality 4 host connection 1 spare drive 4 management software 6 Ultra 320 1 minimum capacity 4 path VHDCI SCSI connector 1 redundancy 4 3 5 Chapter 4 Subsystem Operation and Monitoring Chapter 4 System Operation and Monitoring 4 1 Power On After installing all the components in the subsystem connecting the host channels to the host and connecting the expansion cables to the expansion enclosures the subsystem is ready to be powered on 4 1 1 Power On Checklist BEFORE powering on the Falcon Il please check the following D Aho o o D Hard drives Hard drives have been correctly installed in the drive trays Drive trays All the drive trays whether or not they contain a hard drive have been installed into the subsystem Cable connections The subsystem has been correctly connected to host computer s and external devices Power cords The power cords have been connected to the PSUs on the subsystem and plugged into the main power source Ambient temper
18. MM modules fails the onboard DIMM modules must be replaced The DDR RAM DIMM module is installed on the back of the controller board Therefore to replace any of the memory modules the controller module must be removed from the subsystem and the controller board must be removed from the controller module To replace the DIMM module Step 1 Remove the top cover to access internal components See Section 5 3 CH t Step 2 Remove the previously installed DDR RAM DIMM module To do this press both DDR RAM DIMM socket latches outward the DDR RAM DIMM module will be ejected by the mechanism See Figure 5 3 COSO A AT H a rs Figure 5 3 Removing the DIMM Module t Step 3 Insert the new DDR RAM DIMM module into the DIMM socket Align the new module to the DDR RAM DIMM socket and then gently push the DIMM module into the socket The latches on the sides of the socket will close automatically and secure the DDR RAM DIMM module into the socket See Figure 5 4 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual USUI A EREESEETEEIEImN 4 Figure 5 4 Inserting the DIMM Module t Step 4 Place the top cover back into place See Section 5 3 E NOTE When replacing a DIMM the whole subsystem needs to be powered down Therefore when replacing a DIMM you should carefully select the time when the replacement will be made in order to minimize the overall disruption to servic
19. Regenerate Logical Drive Parity or a H Media Scan are taking place CH t Step 1 Stop I O access to the system Use the software provided on the host computer to stop all IO accesses to the 4 BAY SCSI SATA Please refer to the user s manual that came with your host computer t Step 2 Flush the cache Locate the C_Dirty LED on the back of controller module to check if there is still cached data in memory Use the Shutdown Controller function to flush all cached data This prepares the RAID subsystem to be safely powered down t Step 3 Turn off the power Turn off the power switches at the top of the rear panel of the A04U G2421 Once the subsystem has been powered down other devices that are connected to the subsystem may be powered down 4 3 Subsystem Monitoring Overview The Falcon II subsystem is equipped with a variety of self monitoring features that help to keep subsystem managers informed of the subsystem operational status These monitoring features provide vital feedback to help you maintain the operational integrity of the subsystem Prompt response to warnings and subsystem component failure notifications will ensure safe operation of the subsystem and help ensure the longevity of the subsystems 4 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 4 4 Self monitoring features include e Firmware FW The RAID controllers in the subsystems come with pre installed FW The
20. SI SATA has been powered on the status of the entire subsystem should be checked to ensure that everything is running smoothly and that there are no complications or malfunctions 1 LEDs on LED panel The power status LED on the LED panel should illuminate indicating that power is being supplied to the system Controller module LEDs The Controller Ready Host Busy and Drive Busy LEDs should all flash green Drive tray LEDs The green LEDs for all the drive trays that contain a hard drive should light up showing that there is power Drive tray LEDs should also start flashing indicating that the RAID control units are attempting to access the hard drives Firmware and RAIDWatch The overall status of the system may be checked using the pre installed firmware or the RAIDWatch GUL Audible alarm If any errors occur during the initialization process the onboard alarm will sound in a hastily repeated manner Chapter 4 Subsystem Operation and Monitoring System firmware can be configured to support a delayed sequence for starting drives Please consult your Generic Operation Manual for more details NOTE Ne The subsystem has been designed to run continuously If a component fails the fault can be corrected online 4 2 Power Off Procedure If you wish to power down the subsystem please follow these steps NOTE SN If you wish to power down the subsystem please ensure that no time consuming processes like
21. ages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes A CAUTION Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system No IMPORTANT The Important messages pertain to using the Falcon subsystem introduced in this manual Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual A WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be taken seriously Software and Firmware Updates Please contact your system vendor or visit RAID s support site www raidinc com support php for the latest software or firmware updates Problems that occur during the updating process may cause unrecoverable errors and system downtime Always consult technical personnel before proceeding with any firmware upgrade The firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unless you fully understand what a firmware revision will do Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual This page is intentionally left blank Chapter 1 Introduction Chap
22. ame Description IFT 9270UHSTCAB SCSI external round cable DB68 to VHDCI IFT 9270UJBODCAB SCSI external round cable VHDCI to VHDCI One included in the shipping package IFT 9270ASCab RS 232C serial cable audio jack to DB9 One included in the shipping package IFT 9011 Null Modem DB9 female to DB9 male wires swapped One included in the shipping package IFT 9277CSlider36 Slide rail assembly for ES 1U 4bay subsystem 24 to 36 rack depth IFT DDRESCM2 256MB DDR DIM module for all Falcon subsystems IFT DDRESCMS 512MB DDR DIM module for all Falcon subsystems Table B 2 Accessories List B 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual APPENDIX B SPARE PARTS AND ACCESSORIES c ooconccccccnononcnonnnnnnnncnanananononancnanannananona B l SPARE PARTS outils 0 1 B 2 ACCESS OREA edd shaven sida dE des 0 1 B 2 Appendix C Pinouts Appendix C Pinouts C 1 SCSI Port VHDCI Connector Pinouts The SCSI port connector pinouts comply with specifications in T10 Working Draft Project 1365D SCSI Parallel Interface 4 NC No Connection GND Ground TPWR Terminator Power Pin Name Pin Name 1 SD12 35 SD12 2 SD13 36 SD13 3 SD14 37 SD14 4 SD15 38 SD15 5 SDP1 39 SDP1 6 SD0 40 SD0 7 SD1 41 SD1 8 SD2 42 S
23. ature All the subsystem components have been acclimated to the surrounding temperature 4 1 2 Power On Procedure When powering on the subsystem please follow these steps t Step 1 Power on any expansion enclosures if applied If you have daisy chain additional 4 BAY SCSESATA or any external devices power on those devices before powering on the 4 BAY SCSI SATA that is connected directly to the host computer s A CAUTION All necessary cables connections must be made between subsystems before turning on the subsystem If you power on the subsystem before correctly connecting the cables unexpected damages may occur 4 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 42 t Step 2 Power on the subsystem To power on the subsystem please follow the procedures below Using the power cords provided in the package connect the power socket s on the subsystem rear panel to the main power source Turn the power switch on See Figure 4 1 Each switch controls a single PSU therefore make sure that all power switches are turned on Power Switch Power Socket Figure 4 1 Power Sockets and Power Switches on 4 BAY SCSI SATA gt a e Step 3 Power on the host computers The host computers should be the last devices that are turned on Please refer to the manual that came with your host computers to see their own power on procedures 4 1 3 Power On Status Check Once the 4BAY SC
24. ble Alarm 5 cable connection 1 Configuration Client 4 controller module LED 10 cooling fan LED 12 drive tray 1 drive tray LED 9 event notification 4 Firmware 4 flush cache 4 Generic Operation Manual 3 4 Graphics User Interface 4 GUI 4 hard drives 1 PC 5 13 IO access 3 LAN port 4 LAN port LED 11 LAN Port LED 11 LCD 5 LCD display 7 LCD panel 7 LED panel 8 LEDs 5 media scan 3 memory module 1 mute button 7 Panel View 4 permanent IP 11 power cord 1 power down 3 power on 1 power socket 2 power switch 2 PSU LED 11 RAID Watch 4 RAIDWatch User s Manual 4 Regenerating logical drive parity 3 RJ 45 11 sensors 12 services LED 8 Shutdown Controller 4 startup 5 Status Check 2 Chapter 5 System Maintenance Chapter 5 System Maintenance 5 1 Overview 5 1 1 5 1 2 About Subsystem Maintenance Constant monitoring and maintenance of your Falcon II subsystem minimizes system downtime and preserves the working integrity of the system for a longer period of time If any of the subsystem components fail they must be replaced as soon as possible A WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can
25. ction to rectify the problem Failure to act in a properly specified manner to a system event like overheating can cause severe and permanent damage to the subsystem 4 4 Status indicating LEDs 4 4 1 Brief Overview of the LEDs The following devices come with LEDs that inform subsystem managers about the operational status of the component on which they are mounted The Falcon subsystems feature status indicating LEDs distributed over the active components in the following ways Component LEDs per Total LEDs Definition Module LED Panel 3 3 See Section 4 4 2 Drive Tray 2 8 See Section 4 4 3 Controller 4 4 See Section 4 4 4 Module LAN Port 2 2 See Section 4 4 5 Table 4 1 LED Distribution LED definitions are given in the following sections 4 4 2 LED Panel System Fault LED Drive Busy LED C Power Status LED Wues Button Figure 4 1 LED Panel 4 5 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 4 6 The LED panel provided on the Falcon I consists of three 3 status LEDs The Mute button located beside the status LEDs is used to stop the alarm until the next controller event occurs The LED panel houses three 3 status LEDs see Figure 4 1 that indicate the status of the subsystem The definitions of these LEDs are given in Table 4 2 below Name Icon Color Status ON indicates that power is being PWR Ar supplied to the subsystem Blue Po
26. drive trays are installed into the subsystem Please confirm that you received all of the components listed on the Unpacking List that came with the subsystem before proceeding with the installation process A CAUTION Carefully follow the installation instructions described in this manual to prevent any difficulties and damages to your system 2 2 Installation Prerequisites 1 Static free installation environment The subsystems must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 Component check Before installing the subsystems you should first check to see that you have received all the required components See Section 2 4 If any items appear damaged contact your vendor for a replacement Hard drives Hard drives must be purchased separately prior to the subsystem installation See Section 2 7 for installation instructions Cabling 1 The subsystems come with an external VHDCI to VHDCI or DB68 to VHDCI SCSI cable to connect the subsystem to a host computer All other SCSI cables that are used to connect to a second host computer or external devices must be purchased separately Please see Chapter 3 for sample topologies and configuration options 2 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 2 One 1 audio jack to DB9 cable is provided to facilitate the connection of the COM1 port for local terminal emu
27. dual stack VHDCI connector which is located on the 4 BAY SCSI SATA controller module rear panel g NOTE The subsystem comes with preset configurations for channel mode and channel ID settings and should be sufficient for most applications COM Port Each controller module comes with one 1 COM ports The COM port is used for accessing the controller embedded configuration utility through the network that allows you to configure and monitor your array and upgrade firmware over a VT 100 terminal emulation program running on a management computer An audio jack to DB9 cable is shipped with your subsystem to facilitate the connection Use the cable to connect the COM serial port to a PC hyper terminal for terminal emulation management Ethernet port The controller module on the 4 BAY SCSIL SATA comes with a 10 100M Ethernet port used for remote management through the network Shielded cables must be used to protect against emissions 1 6 Chapter 1 Introduction Connect the other end of the Ethernet cable to a LAN hub port of the local network LED indicators Each controller board rear panel comes with four 4 LED indicators Please refer to Chapter 4 for information on how to monitor your subsystem using these LED indicators 1 3 3 2 DIMM Module Each controller module comes with a 184 pin DDR RAM DIMM socket that is pre installed a 256MB DDR RAM DIMM The DIMM socket and module can be found on the controller board Please s
28. e 5 5 Drive Tray Maintenance 5 6 5 5 1 Notes on Hard Drive Maintenance Hot swappable drive trays The drive trays are all hot swappable If a hard drive fails it can be replaced while the subsystem is still running Front flap mechanism Do not leave a drive tray s front flap open The front flap and its key lock secure a drive tray to chassis slot A disk drive operating with the half open front bezel may result in signal glitches and Data Compare Errors might ensue Remove drives slowly Although the drive trays are designed to be hot swappable when removing a drive tray from the subsystem withdraw it from the chassis slowly Removing the drive tray too quickly may cause a drive I O timeout Replacement on hand If a hard drive has failed make sure you have a replacement hard drive readily available before removing the failed drive from the subsystem Do not leave the drive tray slot open for an extended period of time If the drive tray slot is left unoccupied for an extended period of time the airflow will be disrupted and subsystem components will overheat and may be permanently damaged Chapter 5 System Maintenance AA WARNING The hard drive is fragile therefore always handle with extreme care Do not drop the hard drive always be slow gentle and careful when setting down a hard drive Only handle the hard drive by the edges and avoid touching any components or connectors 5 5 2 Replacing a Failed Hard Dri
29. ee Chapter 5 for upgrading replacing DIMM modules 1 3 4 Power Supply Unit PSU Controller ee eg E Retention Screw Figure 1 7 PSU Module Falcon II is equipped with one 1 PSU located in the rear section of the subsystem The 1U 200W PSU is mounted directly into the subsystem which is specially designed to house the controller the PSU and the cooling fan As shown in Figure 1 7 a retention screw at the rear of the PSU module is used to secure the PSU to the enclosure If the PSU needs to be removed the retention screw must be removed first After installing a new PSU module make sure that the retention screw has been firmly secured Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Power Switch Power Socket Figure 1 8 PSU View As shown in Figure 1 8 PSU View the PSU comes with a single power socket for power cord plug in and a single power switch for you to turn the PSU on and off For the PSU specifications please refer to Appendix A 1 3 5 Cooling Fans Cooling Fan Cooling Fan ES cc gt ZC Figure 1 9 Cooling Fans The subsystem is equipped with two 2 cooling fans as shown in Figure 1 9 One 4cm axial fan is housed in each side of the rear section These fans have been designed to generate a cooling flow from the front to the rear of the subsystem to extract the heat generated by the SATA hard drives 1 4 Subsystem Monitoring The 4 BAY
30. el H are referred to as Rear Panel Components 1 2 1 Front Panel Overview The front section of the subsystem features a 4 x 1 layout for four 4 3 5 inch disk drives and an LED display panel The front panel of the RAID subsystem described in this manual is shown in Figure 1 2 A description of the front panel component is given below LED Display Drive Bays Figure 1 2 4 BAY SCSESATA 2 Front View The front panel shown above is designed to accommodate the following components LED display panel The front LED panel located on the front left of the subsystem shows the subsystem operating status Please refer to Section 1 3 1 s Drive bays with drive tray canisters The drive bays are used to house the subsystem hard drives The 4 BAY SCSI SATA contains four 4 drive bays with a blank plate covering the upper part of the front panel Chapter 1 Introduction 1 2 2 Rear Panel Overview The rear section of the subsystem is accessed through the top rear panel and contains a single RAID controller module one 1 PSU and two 2 cooling fans See Figure 1 3 Cooling Fan RAID Controlar Cooling Fan Power Gute Figure 1 3 4 BAY SCSI SATA Rear View The rear panels shown above is designed to accommodate the following components e RAID controller module Each controller module contains a RAID controller board and a pre installed DDR RAM DIMM module which provide the system RAID functionalities e PSU T
31. ely purchased DIMM installed The DIMM module is located on the controller board The controller board is a sensitive component and must be treated with care to avoid being damaged Replacement and installation instructions are described fully below A WARNING The controller board in the module contains sensitive components Please ensure that all anti static precautions stipulated above are strictly adhered to Only qualified engineers can replace a DIMM module DIMM Module Considerations If the memory module on the controller module is going to be replaced the following issues must be considered when purchasing a replacement DIMM module Purchasing considerations Contact your subsystem vendor for an updated list of compatible DIMM modules Installation considerations When installing the DIMM module it is necessary to remove the controller module from the chassis and then remove the module from the controller The controller board is more susceptible to damage than the other components and must be handled with extreme care Chapter 5 System Maintenance UN Secure installation When replacing the DIMM module make sure that the new DIMM module is firmly in place prior to installing the controller module If the DIMM module is not firmly in place the subsystem will not run and the controller will need to be removed and the DIMM module correctly installed 5 4 2 DIMM Module Replacement Procedure If any of the DI
32. em 16 Airflow considerations The subsystem requires an airflow clearance 17 18 19 20 21 22 especially at the front and rear For proper ventilation a minimum of 2 5cm 1 inch is required between the front of the enclosure and rack cover a minimum of 5cm 2 inches is required between the enclosure and end of the cabinet Handle the system modules by the retention screws eject levers or the module s metal frame face plate only Avoid touching the PCB boards or connector pins directly Always secure every enclosure module with its retaining screws or make sure it is held in place by its latches Be sure that the rack cabinet in which the subsystem chassis is to be installed provides sufficient ventilation channels and airflow circulation around the subsystem Provide a soft clean surface to place your enclosure on before working on it Servicing the enclosure on a rough surface may damage the finish of the chassis When working with the subsystem it is important to use tools with extreme care Do not place tools or other items on top of the enclosure to avoid damaging the outward appearance of the chassis If it is necessary to transport the subsystem remove and repackage all drives and replaceable modules separately 2 3 2 Static Free Installation Static electricity can damage the system s electronic components To prevent ESD damage to any of the components follow these precautions before
33. ent helps prevent blind time and keeps you constantly informed as to the status of the storage management subsystem Instructions on activating Configuration Client functionality are given in the RAID Watch User s Manual LEDs Device status indicating LEDs are placed on all of the subsystems active components These LEDs inform you of the integrity of a given component or a given link You should become familiar with the different LEDs on the subsystem and be aware of their functions See Section 4 4 Audible Alarm An audible alarm is present on the subsystem controller board and will be triggered if any of a number of threatening events occurs These events usually jeopardize the functional and operational integrity of the controller board and must be heeded at all times Events such as a breaching of the temperature threshold will trigger the alarm If a subsystem manager is present the manager should use either the LED panel or the PC hyper terminal to determine the cause of the alarm and take the appropriate corrective measures See Section 4 5 Chapter 4 Subsystem Operation and Monitoring e Inter Integrated Circuit PC The PC bus monitors the operational integrity of the cooling fans voltage readings and RAID controller board temperature Subsystem monitoring is a necessary part of subsystem management If failure events or other disruptive events are detected and reported the subsystem manager must take the appropriate a
34. eplate of the RAID controller module is shown in Figure 4 3 The LEDs are numbered from 1 to 4 The definitions are shown in Table 4 4 below There are two 2 more LEDs on the LAN port They are described in the section that follows SCSI Connector COM Port 1 Ready 2 Hat Bsy 3 Orv Bey CROuT 4 C_Dirty O Ga 20 O co CHO IN Ethernet Port LED Indicators Figure 4 3 Rear Panel LEDs on 4 BAY SCSI SATA Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual LED Name Color Status 1 Ready Green ON Indicates controller is active Controller and operating normally Ready OFF Controller is not ready for operation 2 Hst Bsy Green FLASHING Activities on the host ports Host Busy OFF No activities on the host ports 3 Drv Bsy Green FLASHING Activities on the Drive Busy drive side OFF No activities on the drive side 4 C_Dirty Amber ON Indicates that data is currently Cache Dirty being cached in memory or is being held up by the BBU during a system power loss Table 4 4 Controller Module LED Definitions 4 4 5 LAN Port LEDs A shielded Ethernet cable must be used to connect the RJ 45 Ethernet port to a hub on a network after you assign a permanent IP to the 4 BAY SCSI SATA subsystem This enables you to manage your subsystem via the web Two 2 LEDs located on the Ethernet port indicate the Ethernet connection status See Figure 4 4 for the loca
35. ered Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach meaning the maximum capacity of each drive used in the array is the maximum capacity of the smallest drive Choose big drives with the same storage capacity Profile The drive trays and bays of the system are designed for 3 5 inch wide x 1 inch high hard drives It is highly recommended that you do not try to use drives of any other size Drive type The 4 BAY SCSI SATA subsystem described in this manual use SATA II disk drives and backward compatible with SATA I disk drives Please ensure that you purchase the correct hard drives A CAUTION The hard drives and drive trays should only be installed into the subsystem after the subsystem has been mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy to lift and the possible impact during installation may damage your drives 2 7 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual A WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive onto a hard surface even from a short distance and hitting or touching the circuits on the drives with your tools may damage the drives 2 Observe all ESD prevention methods when installing drives 3 Only use screws supplied with the drive canisters Longer screws may damage the drive 2 7 2 Drive Installation t Step 1
36. erting a removable module take heed that DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the pins on the module connectors either on the module itself or on the backplane Gently push the module until it reaches the end of module slot Feel the contact resistance and use slightly more force to ensure the module connectors are correctly mated If the module comes with extraction levers or retention screws use them to secure the module 5 2 Controller Module Components 5 2 5 2 1 Overview The controller module in the Falcon II subsystem consists of the following replaceable components e DDR RAM DIMM module If this components fail it needs to be replaced immediately The controller module does not have to be removed to replace the memory No IMPORTANT The docking connector on the rear of the controller module is very delicate and the connector pins can be broken easily Do not touch the connector pins Visually examine each connector pin before inserting the controller module into the subsystem A broken pin may damage the subsystem backplane board and cause a subsequent system crash A WARNING Unnecessary tampering with the controller module can cause severe and permanent damage Only move the controller module if it is absolutely necessary If you have no reason to remove the controller module from Chapter 5 System Maintenance the subsystem leave it in place When removing a controller module
37. f you hear hastily repeated beep tones from the subsystems it is imperative that you immediately determine and rectify the problem Event notification messages indicate the completion of or the condition when proceeding with array configuration tasks and are always accompanied by two 2 or three 3 successive and prolonged beeps 1 9 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual A WARNING Failing to respond when a critical alarm is heard can lead to permanent damage of the subsystem When an audible alarm is heard rectify the problem as soon as possible 1 5 Hot Swappable Components 1 10 Proper subsystem cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling of the subsystem and is only attained when all components are properly installed Therefore a failed component should be replaced when a replacement is available If a failed component is removed but not replaced permanent damage to the subsystem can result Components The following component is hot swappable Hard drive g NOTE Chapter 5 has instructions on replacing hot swappable components Chapter 2 Hardware Installation Chapter 2 Hardware Installation 2 1 Introduction This chapter gives detailed instructions on how to install the controller module hard drives and drive trays into the subsystem Installation into a rack or cabinet should occur before the hard drives or
38. from the subsystem all anti static preventative techniques should be strictly adhered to Failure to adhere to specified cautionary measures could result in severe damage to the controller board 5 3 Removing the Top Cover Removing the top cover of the rear section t Step 1 Stop host I Os or host applications to avoid losing data or data inconsistency di Step 2 Power off the subsystem as described in Chapter 4 e Step 3 Disconnect all cables from the controller module These include the SCSI cables for host connection the RS 232C audio jack cable for the COM port connection and the Ethernet cable for the network connection CH Step 4 Loosen the thumbscrew The top cover can only be removed after removing the thumbscrew See Figure 5 1 Thumb Screws Figure 5 1 Undo Thumb Screw t Step 5 Slide the cover back and lift the top cover off so that you can access the internal components of the subsystem See Figure 5 2 5 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Figure 5 2 Slide and Lift Off the Top Cover t Step 6 Reverse these steps to replace the top cover Be sure to tighten the thumb screws on the rear bracket after the top cover is in place 5 4 DIMM Module Replacement 5 4 5 4 1 The subsystem comes with a preinstalled 256MB DDR RAM DIMM module on each controller If the memory module has failed the preinstalled module must be removed and a new separat
39. he 4 BAY SCSI SATA contains one 1 PSU to power the subsystem A power switch located on the left side of the PSU turns the system on and off e Cooling fans The cooling fans are used to ventilate the subsystem and to reduce the temperature within the subsystem 1 2 3 Internal Backplane An integrated backplane board separates the front and rear sections of the 4 BAY SCSI SATA subsystem This PCB board provides logic level signals and low voltage power paths Thermal sensors and PC devices are on board to detect system temperature and cooling module running status This board contains no user serviceable components AA WARNING Accessing the backplane board may lead to fatal damage of the RAID subsystem Any interference with this board may lead to critical and irreversible damage 1 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 1 2 4 Physical Dimensions The subsystems come in a standard 1U 19 chassis with the following dimensions With handles 478 W x 43 5 H x 511 D mm 18 8 x 1 7 x 20 1 inches Without handles 445 W x 43 5 H x 511 D mm 17 5 x 1 7 x 20 1 inches 1 3 Major Subsystem Components To facilitate a cost effective subsystem only the drive trays are hot swappable 1 3 1 LED Panel System Fault LED Drive Busy LED C Mute Button Power Status LED Figure 1 4 LED Panel The 4 BAY SCSESATA subsystem comes with an LED panel on the front chassis for s
40. ies e Describes all the active components in the system e Provides recommendations and details about the hardware installation process of the subsystem e Briefly describes how to monitor the subsystem e Describes how to maintain the subsystem This manual does not e Describe components that are not user serviceable e Describe the configuration options of firmware using terminal emulation programs or the RAIDWatch GUI that came with your subsystem e Give a detailed description of the RAID processing units or the RAID controllers embedded within the subsystem Revision History Initial release Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures 1x Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Related Documentation e SCSI to SATA RAID Subsystem s Operation Manual e RAIDWatch User s Manual These two 2 documents can be found in the product CD included with your subsystem package Conventions Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can be read in any order Each statement is preceded by a round black dot e Numbered Lists Numbered lists are used to describe sequential steps you should follow in order Important information that users should be aware of is indicated with the following icons a NOTE These mess
41. ing the Drive Tray Front Flap t Step 5 Align the drive tray with the slot in which you wish to insert it Make sure that it is resting on the rails inside the enclosure and then gently slide it in This should be done smoothly and gently See Figure 2 5 Figure 2 5 Installing a Drive Tray ai Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Step 6 Close the front flap on the drive tray Make sure the front flap is closed properly to ensure that the connector at the back of the hard drive is firmly connected to the corresponding connector on the back plane board If the front flap is not closed properly the connection between the hard drive and the subsystem will not be secure ai Step 7 Lock the flap into place by turning the key lock until the groove on its face is pointing down vertical orientation See Figure 2 6 Figure 2 6 Drive Tray Key Lock Rotation CH t Step 8 Once the drive tray is inserted the RAID controller will recognize the drive and scan it in automatically 2 9 Rackmounting 2 10 PN IFT 9277Cslider36 The Falcon II subsystem is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to main power and other devices One 1 slide rails is available from RAID for installing the subsystem into a rack or cabinet The available model is listed in the beginning of thi
42. ive should have a minimum capacity equal to the largest drive that it is expected to replace If the capacity of the spare is less than the capacity of the drive it is expected to replace then the controller will not proceed with the failed drive rebuild Single Host Connection The SCSI port is connected to a host adapter on a host computer This topology does not provide path redundancy If one of the host channels becomes disconnected or if the cable connecting one of the host ports to the host computer is damaged data flow will be interrupted Daisy Chain Topology The Falcon II offers the flexibility to daisy chain additional Falcon II subsystems to meet increasing storage needs In a daisy chain topology a Falcon II is connected to a second Falcon II the second Falcon II is connected to a third Falcon II and this process continues until the maximum number of drives in a SCSI loop is obtained That maximum number is three 3 subsystems The IN port on the first subsystem is connected to SCSI 320 host computer The OUT port on the first subsystem is connected to the IN port on the second subsystem This process is repeated for the third subsystem 3 3 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Host Computer ES A04U G2421 Figure 3 3 Daisy Chain Falcon Il Subsystems NOTE The subsystem is shipped with one 1 SCSI to SCSI daisy chain cable If you intend to daisy chain several 4 BAY SCSI
43. lation access to the array 3 For the power connections to the power sources one 1 power cord is provided for the 4 BAY SCSI SATA model 4 The RJ 45 Ethernet cable for network management connection is a user supplied item Memory module If you wish to change the pre installed DDR RAM DIMM module the separately purchased module s must be installed See Chapter 5 Rack installation The enclosure chassis can be installed into a rack cabinet using separately purchased mounting rails rear attached brackets or RAID s IFT 9277Cslider36 slide rails See Section 2 9 A printed copy of installation guide is provided with the slide rails package 2 3 Safety Precautions 2 2 2 3 1 Precautions and Instructions 1 Please read these safety instructions carefully Please keep this Installation and Hardware Reference Manual for later reference Please disconnect power cord from AC outlet before servicing or cleaning Don t use liquid or sprayed detergent for cleaning Use moisture sheet or clothe for cleaning Rack mounted 4 BAY SCSESATA RAID subsystem The 4 BAY SCSESATA is intended to be rack mounted following concerns should be paid special attentions when the unit is mounted in a rack system a The 4 BAY SCSISATA RAID subsystem is to be installed in an environment where the maximum ambient temperature does not exceed 40 C b The openings on the enclosure are for air convection hence protecting
44. les One SCSI cable is provided with each subsystem for host connection If you wish to use other SCSI cable purchase only high quality SCSI 320 cables from a reputable manufacturer To ensure optimum performance it is necessary to use proper high quality SCSI 320 compatible cables Failure to do so will result in downgraded performance SCSI Port on the Controller Rear Panel The 4 BAY SCSI SATA subsystem is equipped with one 1 Dual stacked VHDCI SCSI connector on the back of the enclosure See Figure 3 1 Dual stacked SCSI Connectors set Figure 3 1 SCSI Connector on the 4 BAY SCSI SATA Rear Panel 3 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 3 1 3 SCSI Termination Correct SCSI termination procedures require that the last device on the SCSI bus be terminated If the last device is not terminated or if devices other than the last are terminated erratic SCSI bus behavior may occur An auto detection on board terminator is built into the Falcon IL You do not need to install an external terminator when a subsystem acts as the last device in the daisy chain configuration The on board terminator default is enabled If the subsystem is not the last device in the daisy chain configuration the terminator will be automatically disabled Although it is not recommended if you prefer to disable the firmware setting for the on board terminator using a RS232C terminal session or RAIDWatch manageme
45. let on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of FCC Rules Operation is subjected to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Waming A shielded power cord is required in order to meet FCC emission limits and also to prevent interference to nearby radio and television reception Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual C This device is in conformity with the EMC CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other matters such as style or performance S This device is in conformity with UL standards for safety O CH 33225 ITE BSMI Class A LI 13438 for Taiwan THRHR fee ASR aT edn EE EAR E HIF TRE ERP TSH TCP
46. nt software the auto detection function is also disabled Typically the host computer or host adapter SCSI card inside the PC is the first device and some are already terminated When installing the Falcon Il on a SCSI bus with other devices be sure to observe the above rules regarding all devices on the SCSI bus Consult your host computer and or host adapter manual for additional information on correct termination procedures E NOTE Leave the firmware default setting for the SCSI terminator so the auto detection function can be operated is recommended 3 2 Host Connection Topology 3 2 1 Basic Configuration Rules When you are configuring your Falcon II the following are some basic rules that should be followed NOTE SN Please adhere to these basic configuration rules They are provided for your convenience to ensure that your storage system will run smoothly and effectively When selecting the number of hard drives that will be connected through the drive channels the transfer rates and the mechanical performance of the hard disks should be considered When cabling follow all SCSI channel specifications Pay attention to signal quality and avoid electronic noise from adjacent interfaces 3 2 2 3 2 3 Chapter 3 System Connection The drives in the same logical array should have the same capacity but it is preferred that all the drives within the subsystem have the same capacity A spare dr
47. oltage protection is also available Cooling Fans One fans for each unit inside PSU A 5 Cooling Fan Specifications A 4 Specification Speed Single speed Max Air Flow each 0 38 m min module Input Power 3 72W max Rated Voltage DC 12V Operating 10 to 60 C Temperature Storage 30 to 70 C Appendix A Specifications A 6 RAID Management Specification Text based firmware embedded utility over RS 232C connection through the included audio jack Configuration to DB 9 serial cable The RAIDWatch Manager program using Ethernet connection Performance SE Yes Monitoring Remote Control and Yes Monitoring Event Notification Yes via RAIDWatch s sub modules Configuration Client or NPC Management Connection In band over Ethernet or RS 232C Configuration on Disk Configuration data stored on disk drives for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator Via audible alarm LED panel RAIDWatch Manager session event notifications or event prompts on terminal emulation Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual A 7 Fault Tolerance Management Specification SATA drive SMART support Yes Battery Back up Option Yes ISEMS RAID Simple Encl
48. ontroller s charger circuits will stop charging You will then receive a message that says Thermal Shutdown Enter Sleep Mode When the temperature falls back within normal range the battery will resume charging 4 6 12C Monitoring Presence detection and the general working status of the cooling fans and other modules are monitored through an PC serial bus If any of these modules fail you will be notified via the various methods described above 4 9 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual This page is intentionally left blank 4 10 Chaptet A i eae 1 System Operation and Momtormng 1 4 1 PO WEP OM ii NS A thschb a Bes ae Ts 1 4 1 1 Power On Checker 1 4 1 2 Power On Procedure occccccncconononenonenonenonenonenonenonenonenonenineninenoss 1 4 1 3 Power On Status Check 2 4 2 Power Off PFOCE CUI Ess 542i iecnesdeeccecseeteenessdescetestehatous EErEE 3 4 3 Subsystem Monitoring Overview ccoocconncononoconeconannnnonacnnncnanananccnnnnos 3 4 4 Status indicating LEDS A gt 4 4 1 Brief Overview of the LED 5 4 4 2 RED TEE 5 4 4 3 Drive Tray LED Sounas a eE EE i 6 4 4 4 Controller Module LEDS 20 0 cccccccccccessecceseseesseesssesseanes 7 4 4 5 LAN Pon LEDS eraa inca 8 4 5 Audible Alarm iaa aaa AAAA EERS 9 4 5 1 Failed De ViGES E ia 9 46 LC Monitoring aia ds 9 alarm trigger 13 Chapter 4 Subsystem Operation and Monitoring Ambient temperature 1 audible alarm 13 Audi
49. osure Management Yes Service via DC Interface Automatic Drive Failure Detection Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Automatic Rebuild upon Failed Drive Replacement Yes Automatic Rebuild on Spare Drives Yes Manual Clone of Suspected Failed Drive Yes Concurrent rebuild on Multiple Drives in a RAID 0 Yes 1 Logical Drive Salvage the 2nd Temporarily Failed Drive in a RAID 1 Yes 3 or 5 Logical Drive Salvage the 1st Temporarily Failed Drive in a RAID 0 Yes Logical Drive Appendix A Specifications E e E EH SPECTRA A A Al Technical Specifications 2 00 eee seesseesseeseecesceeeeeeeecaeeceneeaeceaeeaees 1 A 2 Controller Specifications 0 0 00 ee seeseesseesseeseceseceesseeseeeeseceeceeeeeeeeenee 3 A 3 Drive Tray Specifications oooooonoccnonccnnnanoncnonnnonnnnnaronanonn nono ncnnncnnncnnnos 3 AA Power Supply Specifications ooonoconoconnccnnnnncnnocnnonnnononono nono naconacnnccnno 4 A3 Cooling Module Specficatong 4 Ap RAID Management 5 A 7 Fault Tolerance Management 6 Appendix B Spare Parts and Accessories Appendix B Spare Parts and Accessories B 1 Spare Parts The active components and their model names are listed in Table B 1 Model Name Description IFT 9273CDTray Drive tray Type III bezel and Type II LED lightpipe B 2 Accessories Table B 1 Part List Accessories that can be purchased separately are listed in Table B 2 Model N
50. rk of International Business Machines Corporation and Motorola Inc Solaris and Java are trademarks of Sun Microsystems Inc All other names brands products or services are trademarks or registered trademarks of their respective owners iii Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Warnings and Certifications iv FC C applies in the U S and Canada FCC Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules 47 CFR Part 2 Part 15 and CISPR PUB 22 Class B These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this user s guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an out
51. s section To install the subsystem into a rack or cabinet please refer to the installation instructions that came with the slide rails The subsystem should be installed in the rack or cabinet before the hard drives and the drive trays are installed If the drive trays with the associated hard drives are installed first the subsystem will be too heavy to lift Use two 2 front finger grips on the chassis ear to push or pull the subsystem into out of a rack Secure the subsystem chassis to the rack using the two 2 screw holes on each chassis ear Chapter 2 Hardware Installation This page is intentionally left blank 2 11 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Chapter Zarra ata 2 1 CH CITE le 2 1 Kaale e ele id 2 1 2 2 Installation PrereQuiSites AEN 2 1 23 Safety Precautions tii Ass 2 2 2 3 1 Precautions and Instruch one 2 2 2 3 2 Static Free Installation EEN 2 4 2 4 General Installation brocelure EEN 2 5 2 4 1 Installation Procedure FIOW Chart scsssscssssssssssesssessrsrssssesessetesatersers 2 5 2 5 Unpacking the Gibevstem ENEE 2 6 Installation OVErVICW ceessssssssssssesssrssssrseesesscsessesassesseseseesesauseseesarsesensesensetenses 2 6 1 Pre installed Components 2 6 2 Uninstalled Commporents vue 2 7 Hard Drive lnstallation 2 7 1 Hard Drive Installation Prereoulstes EEN 2 7 2 7 2 Drive Installation cceessessssssssssescsrssesessrsessesesssssc
52. seseeseesesensesessesetsasensatensets 2 8 2 8 DriveTray lnetallzion EEN 2 8 2 9 RACKMOUNUING DEE 2 10 accessory items 7 key lock 9 airflow 4 least common denominator 7 airflow clearance 4 null modem 7 Application Note 7 Quick Installation Guide 7 Cabling 1 Rack Installation 2 component check 1 Rackmounting 11 drive bays 8 retention screws 4 drive capacity 7 RS 232C cable 7 drive tray 9 drive SATA drives 7 trays 8 SATA I drives 8 electrostatic discharge 1 SATA II drives 8 ESD damage 5 slide rails 11 faulty module 4 static electricity 5 front flap 9 static free 1 Generic Operation Manual 7 thermal notice 4 groove 9 Unpacking List 1 6 hard drive 7 ventilation 4 Installation and Hardware Reference Manual 7 2 12 3 1 SCSI 3 1 1 3 1 2 Chapter 3 System Connection Chapter 3 System Connection This chapter introduces sample topologies configuration options and server connections for the Falcon subsystems Connection Overview The Falcon II subsystem supports one 1 SCSI host channel featuring the SCSI 320 protocol also known as Ultra 320 the latest iteration of the SCSI drive interface standard The SCSI 320 enables maximum data transfer rates up to 320MB second per channel from host computers to the subsystems or expansion systems This is twice the bandwidth as the Ultral60 standard allowing you optimal performance and flexibility with configuring storage applications SCSI Cab
53. ssssssssscsscssssccssscesssccssccsessssscscseseseesees 2 5 2 4 1 Installation Procedure Flowchart cccccccccccecescessecesseceesesceseseseececsssecesesssseesenses 2 5 2 5 UNPACKING THE SUBSYSTEM cessscesscsssscsssscseees 2 6 INSTALLATION OVERVIEW sesssscosssesteesovessscensscecssonconetecsecesoes nonsenessussscunteossonsescvess 2 6 1 Pre installed Components 2 6 2 Uninstalled Components oom ene n a a a 2 7 2 7 HARD DRIVE INSTALLATION sssssocsossocessessooceocsocessesooocoocescessossesssocsocesseesoossocsoesose 2 7 1 Hard Drive Installation Prerequisites 22 Drive INSTALL GL Oncala A ai N E 2 8 DRIVE TRAY INSTALLATION scvssscscnsssessssosssscssescesencssonassecsseonscsocssneseteessessssssencssesess 2 9 RACKMOUNTING wsvsesscesstesesoscescecsscescsescevsscessccsesevcenosessssssackstocncetesesassessesvesexesactesss CHAPTER 3 SYSTEM CONNECTION 3 1 SCSI CONNECTION OVERVIEW cssccssssssssscsssscsssscssscssssccsssccssssessssssssseees 3 1 EE IS CST CODES a os 3 1 3 1 2 SCSI Port on the Controller Rear Poel 3 1 EN ON Y ARAN 3 2 vi Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 3 2 HOST CONNECTION TOPOLOGY scscsscsscssssccsscssssscsccssssessscecssssscssesees 3 2 3 2 1 Basic Configuration Rulee nn cnncnrenen nn rnc anna 3 2 3 2 2 Single Host Connection 3 3 3 2 3 Daisy Chain LOPNA 3 3 3 2 4 Daisy Chain Drocedures crac ne rnr rana crac 3 4 CHAPTER 4 SYSTEM OPERATION AND MONITORING
54. stalled into the enclosure itself See Section 2 8 5 Cable connection Use the supplied power cords to connect the subsystem to main power It is recommended to connect power cords to separate and independent power sources for higher redundancy Make sure your subsystem is electrically grounded It is also recommended to use the included cable clamps to prevent accidental disconnection of the power cords 6 Power up Once the components have been properly installed and all cables are properly connected you can power up the subsystem and configure the RAID array See Section 4 1 Installation Procedure Flowchart Figure 2 1 shows a flowchart of the installation procedure As you complete each step check off the Done box on the right Please use this flowchart in conjunction with the instructions that follow 2 5 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Step Unpack C Done Rack Cabinet Installation E Done y Hard Drive Installation _ Done Drive Tray Installation Done Cable Connection C Done Power On Done Figure 2 1 Installation Procedure Flowchart 2 5 Unpacking the Subsystem Compare the Unpacking List against the actual package contents to confirm that all required materials have been received Carefully check the items contained in each box before proceeding with installation A WARNING Do not rely on the non definitive summarized unpacking list shown below i
55. t is for reference only A detailed packing list can be found in your product shipping package or product CD Each packed box is separated into upper and lower levels Upper level box contents Four 4 drive canisters Lower level contents Three 3 boxes are placed in the lower level One 1 box contains the enclosure chassis with all the pre installed components The other two 2 boxes contain the power cords and accessory items Accessory items include an RS 232C cable null modem Quick Installation Guide screws and a CD containing the RAIDWatch Manager software and its manual Installation and Hardware Reference Manual this document Application Note and the SCSI to SATA Operation Manual Firmware Chapter 2 Hardware Installation 2 6 Installation Overview 2 6 1 2 6 2 Pre installed Components The following components have been pre installed in the 4 BAY SCSI SATA subsystem and therefore do not need to be installed e 1 LED panel e 1 Backplane board e 1 Controller module e 1 DDR RAM DIMM module e 1 PSU e 2 Cooling Fans Uninstalled Components You must install the following components e Hard drives separately purchased SATA II or SATA I disk drives e Drive trays 2 7 Hard Drive Installation 2 7 1 Hard Drive Installation Prerequisites Hard drives for the 4 BAY SCSI SATA subsystem must be purchased separately When purchasing the hard drives the following factors should be consid
56. ter 1 Introduction 1 1 Product Overview 1 1 1 Introduction This hardware manual briefly introduces the Falcon ES 4 BAY SCSI SATA serial ATA SATA RAID subsystem The SATA based RAID subsystems come with one 1 320MB second SCSI SCSI 320 host channel and provides RAID protection to the data stored in four 4 SATA II hard drives The 1U profile subsystem is equipped with dual cooling fans and a single power supply module to create an economical space saving C subsystem Figure 1 1 Falcon 4 BAY SCSI SATA g NOTE On receiving and unpacking your subsystem please check the package contents against the included unpacking checklist If any modules appear to be missing please contact your subsystem vendor immediately 1 1 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual 1 2 Chassis Overview The subsystem comes in a 1U metal chassis A backplane board divides the enclosure internally into front and rear sections The front section accommodates four 4 drive trays with their associated hard drives and the rear section accommodates one 1 PSU module two 2 cooling fans and a single RAID controller module The subsystem comes with pre drilled mounting holes on the sides of the chassis that allow you to attach separately purchased slide rails D i NOTE Components accessed through the front panel are referred to as Front Panel Components and Components accessed through the rear pan
57. the equipment from overheating DO NOT COVER THE OPENINGS c Mounting of the 4 BAY SCSI SATA RAID subsystem in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading 10 11 12 13 Chapter 2 Hardware Installation d Consideration should be given to the connection of the 4 BAY SCSI SATA RAID subsystem to the supply circuit and the effect that overloading of circuits might have on over current equipment nameplate ratings should be used when addressing this concern e This equipment must be connected to reliable earthing before using Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Please keep the subsystem from overly humid conditions Lay the 4 BAY SCSESATA RAID subsystem on a reliable surface when installing A drop or fall could cause personal injury Make sure the voltage of the power source 100 120 or 200 230VAC when connecting the subsystem to the power outlet Place the power cord in such a way that people cannot step on it Do not place anything over the power cord The power cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product All cautions and warnings on the 4 BAY SCSISATA
58. the sides of the drive tray two on each side See Figure 5 8 Figure 5 8 Removing the Hard Drive t Step 7 Install the new hard drive Please refer to the complete hard drive installation procedures in Section 2 7 e Step 8 Re install the drive tray back to the subsystem Refer to Section 2 8 5 8 Chapter 5 System Maintenance CHARTER Dista e o al da BA ea ag SYSTEM MAINTENANCE ccoo ML OVERVIEW ii 5 1 1 About Subsystem Maintenance 5 1 2 General Notes on Component Replocement 1 5 2 CONTROLLER MODULE COMPONENTS 3 21 OverVie Wn ninrin nn es a eet 5 3 REMOVING THE TOP COVER 5 4 DIMM MODULE REPLACEMENT 5 4 1 DIMM Module Coneideroaftone cnn a nrnrn ran conan a nan rnnranannn nn 4 5 4 2 DIMM Module Replacement Procedure 5 5 DRIVE TRAY MAINTENANCER 5 5 1 Notes on Hard Drive Maintenance ccccccccccccccecccscccesceccseseeseesseeecesssecsecesseeesensesees 5 3 2 Replacing a Failed Hard Drive connector pins 3 controller module 2 3 cooling handles 13 hard drive 13 module latches 12 cooling hot swappable 2 modules 11 main power 8 DIMM 3 normalized airflow 2 DIMM module 5 Phillips screwdriver 4 DIMM socket latches 6 PSU 8 drive IO timeout 13 PSU Bracket drive tray 14 RS 232C cable 4 drive trays 13 SCSI cables 4 Ethernet cable 4 single blower 11 front flap 14 5 9 Appendix A Specifications Appendix A Specifications A 1 Technical Specifications
59. tions of the two 2 LED indicators Refer to Table 4 5 for the LED definitions Link Status Activity Figure 4 4 LAN Port Indicators Name Color Status Online Status Green ON indicates currently connected to a LAN LAN Activity Green BLINKING indicates active transmission Table 4 5 Ethernet Port LED Definitions Chapter 4 Subsystem Operation and Monitoring 4 5 Audible Alarm Different subsystem environmental and operational parameters i e temperature etc have been assigned a range of values between which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will automatically be triggered The alarm will also be triggered when an active component of the subsystem fails If the subsystem manager is onsite and hears the alarm the manager will have to read the error message on the PC terminal in order to determine what has triggered the alarm After determining what has occurred the subsystem manager must take appropriate actions to rectify the problem A WARNING When an alarm is triggered it is necessary for you to determine the problem If the audible alarm is ignored and the problem is not rectified unexpected damages may occur 4 5 1 Failed Devices The audible alarm will be triggered if any of the following devices fail RAID controller module e Cooling fan e PSU Hard drive A NOTE When the temperature exceeds a preset threshold the c
60. ve When a hard drives fails it needs to be replaced To replace a hard drive please follow these steps e Step 1 Identify the drive tray that contains the hard drive that needs to be replaced A WARNING Replacing the wrong drive in an array can fatally fail a RAID configuration You should identify a failed drive from the RAIDWatch GUI screen by checking the drive slot ID in the terminal screen by checking the LEDs on the drive tray panel and or use the identify flash drive function in firmware Please refer to Generic Operation Manual for details on this function t Step 2 Identify the drive tray that contains the hard drive that needs to be replaced t Step 3 Open the key lock See Figure 55 by turning the key lock on the front of the drive tray until the groove on its face is in a horizontal orientation Lock Unlock em KN Qr Ou REF Ma D Figure 5 5 Drive Tray Key lock Rotation i Step 4 Open the front flap by pushing the button at the front of the drive tray See Figure 5 6 The drive tray front flap will automatically be lifted and the drive tray will be dislodged from the chassis 5 7 Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual Figure 5 6 Opening the Front Flap ai Step 5 Carefully remove the drive tray with the hard drive from the chassis See Figure 5 7 Figure 5 7 Removing a Drive Tray t Step 6 Remove the four 4 retention screws located on
61. wer OFF indicates that no power is being supplied to the subsystem FLASHING indicates that there is BUSY SS Whi activity on the host drive channels He OFF indicates that there is no activity on the host drive channels ON indicates that a component failure status event has occurred ATTEN an Red OFF indicates that the subsystem and Attention 8 a i all its components are operating correctly Table 4 2 LED Panel s Status LED Definitions 4 4 3 Drive Tray LEDs Two 2 LED indicators are located on the right side of each drive tray See Figure 4 2 Refer to Table 4 3 for the LED definitions When notified by a drive failure message you should check the drive tray indicators to find the correct location of the failed drive Replacing the wrong drive can fatally fail a logical array Drive Busy LED Power Status LED Figure 4 2 Drive Tray LEDs Chapter 4 Subsystem Operation and Monitoring LED Name Color Status Drive Busy Blue ON indicates read write activity on the drive OFF indicates there is no read write activity on the drive Power Red GREEN indicates that power is being supplied Status Green to the drive OFF indicates no power is being supplied to the drive or the drive tray is not properly installed RED indicates drive failure or faults have occurred Table 4 3 Drive Tray LED Definitions 4 4 4 Controller Module LEDs The rear facing fac
62. will seriously affect the efficiency of the airflow within the enclosure and will consequently lead to the system overheating which can cause irreparable damage e Ifa module fails leave it in place until you have a replacement unit and you are ready to replace it e Airflow Consideration The subsystem requires an airflow clearance especially at the front and the rear side e To comply with safety emission or thermal requirements none of the covers or replaceable modules should be removed Make sure that during operation all enclosure modules and covers are securely in place e Be sure that the rack cabinet that the subsystem chassis is to be installed provides sufficient ventilation channels and airflow circulation around the subsystem e Provide a soft clean surface to place your subsystem on before working on it Servicing on a rough surface may damage the exterior of the chassis e If it is necessary to transport the subsystem repackage all disk drives separately If using the original package material other replaceable modules can stay within the enclosure viii Falcon II 4 Bay SCSI SATA Installation and Hardware Reference Manual ESD Precautions Observe all conventional anti ESD methods while handling system modules The use of a grounded wrist strap and an anti static work pad are recommended Avoid dust or debris in your work area About This Manual This manual Introduces the Falcon RAID Subsystem ser
63. ystem status display See Figure 1 4 This module contains a Power Status LED Drive Busy LED System Fault LED and a Mute Button The LEDs indicate major component and subsystem statuses These LEDs deliver important messages from the subsystem to users and their definitions are further explained in Chapter 4 of this manual The MUTE Button stops the alarm until the next controller event occurs The LED panel is not a user serviceable item If an error occurs on the LED panel please contact your subsystem vendor 14 Chapter 1 Introduction 1 3 2 Drive Trays Key lock Release Button LED Indicators Figure 1 5 Drive Tray Front View PN IFT 9273CDTray The 4 BAY SCSI SATA subsystem comes with four 4 drive trays see Figure 1 5 designed to accommodate separately purchased standard 1 inch pitch 3 5 inch SATA disk drives The drive bays are easily accessible from the front of the enclosure Two 2 LEDs on the front of the drive tray indicate the drive status A key lock on each drive tray secures the hard drive in place while a convenient release button ensures fast and efficient drive hot swapping Retention screw holes are located on the sides of the drive tray and are reserved for securing hard drives to the tray A WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays in the ES 4

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