GraphXMaster C50 User Manual
Contents
1. A A ES gt lt gt a R y W T 0 Y R T 0l DA Normal OP ai OP lt V R G 0 W Bottom 0 R Bottom 0 8 9 R B 0 V F x V vyv A V y A B GRADATION Mm W Left 0 R Left 0 GG N 1 B G T 0 Y vV L A V v l A va G B 0 v Vola v Vr la TO ACCESS THE SERVICE MENU YV yr Aa W Top Left b R Top Left 0 PRESS ems d via WHITE BALANCE Low lt Normal gt RED GAIN 100 B R 0 W Top Right 0 A R Top Right 0 A GREEN GAIN 70 Set CSC NS v ES A bA Vi ivala Lv BLUE GAIN 70 W Gradation W Bottom Left 0 R Bottom Left 0 V ly l A R Gradation Set White Balance v vt A v2. H Position n qup EA attra as c 7 c D DA OEN AE E PEE RE TEE DOR o n gt 00 OR OU MENTI ERE Image not centered Image centered Figure 2 21 Adjust Horizontal and Vertical Phase Follow the steps provided to quickly and effectively correct image geometry and sizing on screen To perform this procedure two people are required one to view the screen from an audience perspective and the other to make adjustments Use a test pattern that has vertical and horizontal lines squares and an outer border Display the same test pattern on each of the screens Figure 2 22 identifies the various adjustment knobs of the multi axis adjuster To adjust an image 1 FOCUS Focus image using the Focus Adjustment procedure outlined in 2 19 2 Loosen the black lock screws before making any adjustments DO NOT loosen the lock screws found on the silver collars this will affect the original reference point of the adjuster 3 ZOOM OUT Zoom the image out until it is smaller than the screen 4 HORIZONTAL and VERTICAL POSITION Center the image on the screen 5 Adjust TILT Use the edges of the screen as reference The outer edges of the image should be parallel to the edge of the screen 2000 GraphXMaster C50 Installation and Maintenance Ma
3. Vertical Banding ES Div 1344 Fine 15 Figure 2 19 Adjust DIV setting Press 9 to return to Menu2 options Menu settings are saved into memory when you exit the menu Div 1344 Fine 15 Figure 2 20 Adjust FINE setting 2000 GraphXMaster C50 Installation and Maintenance Manual 2 20 I Section 2 Installation and Setup 2 20 Multi Axis Adjustment Phase Phase adjustment allows you to position the image so it is centered on the screen To move the image from side to side adjust H Position To move the image up or down adjust V Position See Figure 2 21 To adjust phase 1 Press meme to access user Menu2 2 Use the 4 and arrow keys and highlight menu item Phase 3 Press ENTER A smaller window appears with H Position and V Position options 4 Use 4 and YJ keys to highlight H Position option 5 Use the 4 and P keys to increase or decrease the setting until the image is centered horizontally on screen 6 Press the F key to highlight the V Position option 7 Use 4 and DJ keys to increase or decrease the setting until the image is centered vertically on screen 8 Keep adjusting horizontal and vertical position until the entire image is positioned correctly on screen
4. L STAND BY Section 2 Installation and Setup 2 17 IDH Bitd Bit5 Bit6 Bit7 Bit8 ID1 ID2 ID3 ID4 ID8 15 OFF OFF OFF OFF ON 16 ON ON ON ON OFF 17 OFF ON ON ON OFF 18 ON OFF ON ON OFF 19 OFF OFF ON ON OFF 20 ON ON OFF ON OFF 21 OFF ON OFF ON OFF 22 ON OFF ON OFF OFF 23 OFF OFF OFF ON OFF 24 ON ON ON OFF OFF 25 OFF ON ON OFF OFF 26 ON OFF ON OFF OFF 27 OFF OFF ON OFF OFF 28 ON ON OFF OFF OFF 29 OFF ON OFF OFF OFF 30 ON OFF OFF OFF OFF 31 OFF OFF OFF OFF OFF The AC outlet is located on the bottom right of the input panel When all other connections have been made connect the three pronged end of the AC power cable to the labeled AC outlet and the other end into the wall outlet The power requirement for GraphXMaster is 100 VAC to 240 VAC 10 or 50 to 60 Hz CAUTION Do not operate the projector if the input voltage is not within the specified range This could damage the projector To turn main power ON 1 Press the Main power switch in the ON position 1 You will notice e the STAND BY LED illuminates solid red To turn the projector ON 1 Press and hold the power on button on the keypad for approximately 2 seconds You will notice e the cooling fans turn on immediately e the product logo is displayed on screen for approximately 30 seconds before it disappears and the image is display
5. 4A WARNING Do not handle the lamp by its glass surface Intense heat can accumulate in those areas where fingerprints are present which could potentially cause an explosion 5 Grasp the lamp module by its housing and slide it along the side rails until it is free from the module To prevent damaging the lamp DO NOT use force when removing Figure 4 3 6 Align the grooved edges of the new lamp with the slide rails in the lamp compartment Gently push the lamp until it is seated in the socket located at the bottom of the lamp compartment If the lamp does not seat properly when inserting a Loosen the 2 socket screws located on the lamp power side of the compartment b Seatthe lamp into the socket located on the side cover This ensures the socket 1s in the correct position c Gently slide the lamp out of the compartment and set it aside glass surface facing up d Tighten the socket screws e Re insert the lamp into the compartment by sliding along the slide rails until it is properly seated in the socket 7 Replace the lamp door Hold the door at an angle and hook the bottom part of the door into the edge of the lamp housing Slowly lift the door over the two screws that were loosened in Step 6 Slide the door down into place 8 Tighten the two screws loosened in Step 6 9 Replace the lamp access door to the rear access panel NOTE There are two limit switches within the lamp
6. used to select an even dither pattern ODD used to select and odd dither pattern DARK BRIGHT this is only effective when the FIELD FIX setting is OFF DARK used to fix the processing of the dither pattern of the left side of the screen in the FIELD direction approximately 30 pixels BRIGHT used to perform the processing of the dither pattern of the left side of the screen in the FIELD direction approximately 30 pixels Logo This function allows you to turn the logo on or off If the logo setting is ON the logo will appear for approximately 30 seconds from the time power is turned on There will be a blank screen for approximately 30 seconds if the logo setting is OFF 2000 GraphXMaster C50 Installation and Maintenance Manual Lamp Timer Reset Use this function to reset the lamp timer to 0000 hours when the lamp has been replaced You can view the current number of hours the lamp has been used by pressing the key 1 Press ENTER 8 access the Service Menu 2 Press Y until Lamp Timer Section 2 Installation and Setup 1 2 25 Set CSC W Gradation R Gradation Set White Balance Raster Set Dither Loqo Lamp Timer Reset LAMP TIMER RESET OK YES Oo Reset is highlighted A smaller window appears with the message Lamp Timer Reset OK 3 Use the A and Y keys and highlight option YES to reset If NO is selected the operation is cancelled 4 Press
7. RM 4 Pin cable LP TO CL D sub 9 Pin cable Figure 2 15 Verify Internal Connections All external connections are made to the control unit The standard RGBHV analogue input with BNC connectors is located in the top right corner of the input panel All connector are labeled and easily identifiable Connect the horizontal H and the vertical V sync cables first and follow by connecting the red R green G and blue B cables See Figure 2 16 CONTROL b PERENS gt To digital source C 1 AR Jon future use eme RS 232C Gear rm ERROR eS DIPSWE igo W P gt te computer Uo CBE TA ass aa 7 sme L STAND BV 7 Figure 2 16 Connect a Source 2000 GraphXMaster C50 Installation and Maintenance Manual 2 14 I Section 2 Installation and Setup 2 13 External Communication 2 14 DIP switch Settings There is also a 10 pin connector on the side of the control unit to connect a digital source intended for future use only Sync Switch Located between the H and V inputs is a single switch labeled Sync 75 ohm 1lkohm Depending on the input signal you can set the terminating resistance value of the separate sync signal input terminal to 75 ohm or 1 kohms Single or multiple projectors can be controlled without the use of the keypad through RS 232 commands The equipment used to control the projector computer or controller must be compatible for this typ
8. 7 Assembling Bases Section 2 Installation and Setup 2 5 2 Remove the 6 screws surrounding the control unit 3 Remove the 9 screws securing the rear access panel to the cube 4 Liftthe rear access panel slightly and pull forward to remove 1 loosen 2 screws top corners of panel 4 lift panel until screws fit 2 remove 6 screws through large around control unit opening pull panel off 3 remove 9 screws circled Figure 2 5 Remove rear access panel Completed cubes are of significant weight and cannot easily be moved Therefore assemble bases in the location they are intended to be within the room IMPORTANT Ensure the cubes are mounted to within a secure structure that can adequately support the weight of the cubes if the optional base available from Christie Digital Systems is not used To assemble bases 1 Ensure center bases have their side panels removed Refer to 2 4 2 Move bases to the location designated for the videowall This is important because it would be difficult to move an entire videowall once it has been built due to its extreme weight 3 Turn bases over so they rest on their top frame and the adjustable feet are facing up This step allows for easy base adjustment See Figure 2 6 Adjust feet on bases until level A Figure 2 6 Level Base Feet 4 Using the 10 mm
9. ENTER to begin resetting 5 Press and verify the lamp timer is set to O000hrs Don t forget to completely exit the Service menu by re entering the service menu code EXER 4 CE Press CI to verifv the service menu is locked and cannot be accessed bv users 2000 GraphXMaster C50 Installation and Maintenance Manual Section Contents 3 1 3 2 Introduction Connection Section 3 RS 232C Serial Communication 3 Introduction iere eO eL IIR EFE REUS 3 1 3 27 Connection Aes es edhe b Een ai REO ees 3 1 3 9 TypesotConimands eoe tn e E Eee eset 3 3 SA Message Format ined me Hcet eret cepe rte itoetobeligcbeaterseebtes 3 3 Dio MESSAGES L eerta la tr TAT 3 4 GraphXMaster serial communications allow simultaneous interfacing and control of one or more projectors and accessories by an external controller Once connected to the RS 232 port of the projector controllers can access projector controls and setups issue commands or queries and receive replies This type of communication is useful for e downloading projector software upgrades e controlling one or multiple projectors e automating events on the projector external custom software required Standard serial communication cables are required to connect a PC or controller to the projector Use a null modem cable wires 2 and 3 are crossed to connect the controller to the first projector in a network and straight through cables for connecting all re
10. ID number A valid ID number is assigned to a projector by adjusting the state of DIP switch 1 bits 4 to 8 A valid projector ID number is any two digit number between 01 and 31 Each projector is assigned 0 0 as a default ID number When this two digit ID number is entered the user gains broadcast control of all projectors in the system This ID number is set in the factory and cannot be changed Refer to Table 2 3 for valid ID DIP switch 1 settings To assign a valid ID number and enable remote control of individual projectors 1 Select an ID number and set DIP switch 1 Refer to Table 2 3 2 Verify the projector ID number by selecting on the keypad A small window appears that displays the ID number and identifies whether remote control is enabled or disabled 3 Press C5 to return to presentation level Table 2 3 Valid ID s IDH Bit4 Bit5 Bit6 Bit7 Bit8 ID1 ID2 ID3 ID4 ID8 1 OFF ON ON ON ON 2 ON OFF ON ON ON 3 OFF OFF ON ON ON 4 ON ON OFF ON ON 5 OFF ON OFF ON ON 6 ON OFF OFF ON ON 7 OFF OFF OFF ON ON 8 ON ON ON OFF ON 9 OFF ON ON OFF ON 10 ON OFF ON OFF ON 11 OFF OFF ON OFF ON 12 ON ON OFF OFF ON 13 OFF ON OFF OFF ON 14 ON OFF OFF OFF ON 2000 GraphXMaster C50 Installation and Maintenance Manual 2 16 Connect Power 2 17 Turning the Projector ON POWE 2 18 Error Codes and Status LEDs ERROR CODE
11. ON is pressed The stand by LED is lit and red Cause Action 1 The batteries in the keypad may be weak Check and if necessary replace the batteries 2 The sensors may be blocked and no signal is being transmitted Ensure the sensors are not blocked 3 The keypad may be damaged Try using a different keypad if available 4 The lamp cover may not be in place Check to see that the lamp cover is on and secured correctly Symptom The projector will not turn ON when POWER ON is pressed An error code is displayed Cause Action 1 Not enough time has passed between powering the projector down and up again Wait approximately 5 minutes after the lamp fan has turned off before attempting to turn the projector on again 2000 GraphXMaster C50 Installation and Maintenance Manual Symptom Cause Action Symptom Cause Action Symptom Cause Action Symptom Cause Action Sympton Cause Action Symptom Cause Action Section 4 Maintenance and Troubleshooting 4 7 2 There is an error code LED on the control unit of the projector It is possible that an internal error has occurred which requires the attention of a technician Call the technician for support The image is projected on the screen in the wrong orientation 1 Incorrect Raster setting Access the Service menu and change the raster setting Refer to Section 2 Orient the Image The image doesn t fit on screen 1 Image is too large T
12. and Setup 1 2 15 Bit Switch Name ON up OFF down Notes Number 1 422TERMI Terminator Terminator For networking control set Effective Ineffective the last projector in a chain to ON and all other sets to OFF 2 422TERM2 Terminator Terminator For networking control set Effective Ineffective the last projector in a chain to ON and all other sets to OFF 3 RS 232C RS 232C RS 232C For RS 232C control set Ineffective Effective the projector connected to the computer to OFF all other projectors to ON 4 IDI Use these bits to set the projector ID number 5 ID2 6 ID3 Refer to Table 2 3 7 ID4 8 ID5 Table 2 2 DIP switch 2 Bit Switch Name ON up OFF down Notes Number 1 Wired To control No external When bitl is ON vou can turn projector control the projector on or off with on off feature bit2 as well as the contact with DIPSW2 switch When bitl is OFF bit2 bit2 or the has no capabilitv contact switch 2 W Power Turns projector Turns When bitl is ON you can turn ON when bitl projector the projector on by setting bit2 is ON OFF when to ON or off by setting bit2 to bitl is ON OFF most keypad functions are still enabled except power on off Must use bit2 for power on off 3 Factory Set to ON Invalid Factory setting Do not adjust 4 INSI Input switch Input switch Switch between analog and analog digital digital input when bitl is ON 5 Baud Ra
13. side panel The side panel is not required on all bases and can be removed It also can be used as either a right or left side panel A typical videowall installation requires that only the two outer bases have a side panel Center bases do not require side panels and should be removed prior to base assembly TIP Wait to install side panels until after bases have been assembled to prevent unnecessary surface scratches 2000 GraphXMaster C50 Installation and Maintenance Manual Section 2 Installation and Setup 2 3 To remove a side panel and secure it to the opposite side of the base 1 Remove the 8 screws with washers securing the panel to the base 2 Move the panel to the opposite side of the base 3 Align the mounting holes between the panel and the base and re attach it using the same screws removed in Step 1 2 Move panel to right side of base 1 Remove left side panel 8 screws 3 Align panel with mounting holes in the right side of base and secure using the same 8 screws with washers removed from left Figure 2 2 Changing base side panels 2000 GraphXMaster C50 Installation and Maintenance Manual 2 5 2 6 2 4 Section 2 Installation and Setup Removing the Screen Removing Rear Access Panel Mounting Hardware When mounting two bases or two cubes together use a bolt 3 washers and hex nut When mounting a cube to a base or a top cube to a bottom cube us
14. to select 5 Use 4 and DJ keys to adjust the difference in color tone and brightness for each segment of the screen starting with R TOP Use the Y key to move to the next segment R BOTTOM etc 6 Repeat Step 5 for each segment of the screen 7 Repeat Step 3 to Step 6 for G Gradation and B Gradation Must exit the Service menu sse and turn WA or 8 on or off to display each color OR change input signal to display each color 8 As you are making the adjustments check the color tone and brightness of the whole picture so that the screens are unified as a multi screen system Top Top Edge Top a Top Left Right l Left Cv 2 1 2 n doe Bottom Bottom Bottom Left Right BR BC Figure 2 23 Adjusting Gradation o jo Set White Balance This function allows vou to adjust the amount of color added to white Low Middle and High are the three pre defined settings available to the user through User Menul These settings can be adjusted through the Service Menu Use the 4 and DP arrow keys to increase or decrease the percentage of RED GREEN and BLUE in a pure color To adjust Set White Balance 1 Supply an 80 white signal 2 Press ENTER 4 B 5 to access the Service Menu 2000 GraphXMaster C50 Installation and Maintenance Manual 2 x 24 Section 2 Installation and Setup 3 Press Y until Set WHITE
15. unit If the lamp module is not seated properly or if the door is not attached correctly the limit switches will not work and the projector cannot be turned on Figure 4 3 Remove lamp door Grasp and pull out Figure 4 4 Remove lamp module 10 Adjust CSC if necessary Refer to Section 2 Set CSC 2000 GraphXMaster C50 Installation and Maintenance Manual 4 6 4 6 Section 4 Maintenance and Troubleshooting Troubleshooting Guide 11 Reset the lamp timer Refer to Section 2 Lamp Timer Reset Slide lamp door back into notches Figure 4 5 Replace lamp door Use the information in this section as a guide to assist you in correcting common problems associated with installation setup and maintenance It is recommended that you note all the symptoms of the problem before attempting to correct it If you are unable to resolve the problem yourself contact a technician or dealer for technical support NOTE Some of the symptom descriptions include the possible state of the LED indicators although they can t be seen unless you access the projectors control unit Symptom The projection unit will not turn ON when POWER ON is pressed The STAND BY indicator is not lit Cause Action 1 The power cord may be disconnected Check the power connection at the wall outlet and the projector Ensure the MAIN POWER ON OFF switch is ON before you press Penn Symptom The projector will not turn ON when POWER
16. v A WHITE BALANCE Middle Raster W Bottom Right 0 R Bottom Right 0 RED GAIN 100 Set Dither GREEN GAIN 100 Logo Y am A hA Net A BLUE GAIN 100 Lamp Timer Reset W Edge Top B R Edge Top 0 E zi V y A V y A W Edge Bottom 0 R Edge Bottom 0 WHITE BALANCE High RED GAIN 90 W yr L aAa Y ivr Aa GREEN GAIN 90 W Edge Left 0 R Edge Left 0 BLUE GAIN 100 p TIMER RESET OK V EET VENEZ NO W Edge Right 0 4 R Edge Right O a A A v v DARK BRIGHT Dark 4 DARK BRIGHT Bright FIELD FIX On FIELD FIX On l LOGO ON FIELD SELECT Even gt FIELD SELECT Even RASTER N E RASTER N W 4 gt P Y inr A W ivr A LOGO OFF i DARK BRIGHT Dark 4 DARK BRIGHT Dark V iyn A V jr FIELD FIX On c FIELD FIX Off FIELD SELECT Even 9 FIELD SELECT Even V v l A V v l A RASTER S E RASTER S W DARK BRIGHT Dark 4 DARK BRIGHT Dark TENET FIELD FIX On FIELD FIX On EN FIELD SELECT Even 2 FIELD SELECT Odd A J T A n v v 2000 GraphXMaster C50 Installation and Maintenance Manual
17. wrench adjust the four 4 adjustable feet of each base turning clockwise or counter clockwise Make sure the threaded feet are fully engaged into the hex nut above the base If not you have adjusted the feet 2000 GraphXMaster C50 Installation and Maintenance Manual 2 6 Section 2 Installation and Setup too much Using a level ensure that all feet on a single base are level and that all bases measure level See Figure 2 7 TIP Consider the height of the bases at this step This will determine how visible the feet will be to the audience The closer the feet are to the base the less visible they will be A WARNING The threaded adjustable foot should be fully engaged into the hex nut above the base If the nut only catches a few threads on the adjustable foot the foot has been adjusted too much creating a potential safety hazard when the cubes are installed ae loosen two tighten both hex nuts to base locks the feet o hex nuts adjust foot to correct height by turning base of foot clockwise or counter clockwise use 10 mm side of wrench Figure 2 7 Adjusting Base Feet 5 Once bases are level turn them right side up 6 Slide bases together Figure 2 8 7 Fine adjust the height of the bases if required Figure 2 9 Make sure the threaded feet are fully engaged into the base and visible If not you have ad
18. 127cr B GRADATION B Top GBVT 128 127 To adjust blue gradation OOGBVT 128cr 01GBVTOcr 02GBVT127cr B Bottom GBVB 128 127 OOGBVB 128cr 01GBVBOcr 02GBVB127cr B Left GBHL 128 127 OOGBHL 128cr 01GBHLOcr 02GBHL127cr B Right GBHR 128 127 OOGBHR 128cr 01GBHROcr 02GBHR127cr B Top Left GBTL 128 127 OOGBTL 128cr 01GBTLOcr 02GBTL127cr B Top Right GBTR 128 127 OOGBTR 128cr 01GBTROcr O2GBTR127cr B Bottom Left GBBL 128 127 OOGBBL 128cr 01GBBLOcr 02GBBL127cr B Bottom Right GBBR 128 127 OOGBBR 128cr 01GBBROcr 02GBBR127cr B Edge Top GBYT 128 127 OOGBYT 128cr 01GBYTOcr O2GBYT127cr B Edge Bottom GBYB 128 127 OOGBYB 128cr 01GBYBOcr 02GBYB127cr B Edge Left GBXL 128 127 OOGBXL 128cr 01GBXLOcr 02GBXL127cr B Edge Right GBXR 128 127 OOGBXR 128cr 01GBXROcr 02GBXR127cr 2000 GraphXMaster C50 Installation and Maintenance Manual 3 7 Section 3 RS 232 C Serial Communication 3 8 FUNCTION ASCII CODE PARAMETER DESCRIPTION Broadcast 00 Projector 01 Projector 02 RASTER O 0 3 To adjust raster setting 00O1cr 0101cr 0203cr SET DITHER Dither Dark Bright Ud 0 1 To adjust dither dark bright setting OOUdOcr OOUd1cr 02Ud1cr 0 Dark 1 Bright Dither Fixed Field Uf 0 1 To adjust dither field fix setting OOUfOcr OOUficr O2Uf1cr 0 ON 1 OFF Dither Field Select Us 0 1 To adjust dither field selection 00UsOcr O00Us1cr 02Us1cr 0 Even 1 Odd SET WHITE BALANCE White Balance Low Red mLR 0 100 To adjust Low Mid
19. 2000 GraphXMaster C50 Installation and Maintenance Manual Section Contents 2 1 Introduction Section 2 Installation and Setup 2 1 2 2 Tritrodu tion LM En 2 1 Tools Required for Installation and Setup sss 2 2 Unpacking the Cube tte rnt tie tta eee eset pta tat 2 2 Unpacking the Base Base Optional eene 2 2 Removing the Screen enin deb era epp eee a 2 4 Removing Rear Access Panel esee 2 4 Assembling Bases eet id ere Val ee gr tu 2 5 elliptic 2 7 Install and Space Screens seen rene 2 0 External Support iii i en ic teme eem treo eH Pr Re HE PR eren 2 11 Internal Connections esee eene ener 2 12 Connectng a SOUECe sienne ee pea elf eee eee 2 13 External Communication essere enne rennen 2 14 DIP witcli Settings iere Egger Praesta oi to pestes 2 14 Assigning Projector ID Numbers eene 2 16 Conn ct Power ect tiere pedea petat agere be pea je 2 17 Turning the Projector ON ners nn n nn ern nn nanna 2 17 Error Codes and Status LEDS senser enznnnsn nn nn mann 2 17 Adjust Image Size Position and Quality L sess 2 18 Multi Axis Adjustmentu tacente ret rrt inet it itera 2 20 Adjusting the Image The Service Menu sese 2 21 This section provides easy to follow step by step instructions for installing and setting up a GraphXMaster C50 videow
20. BALANCE is displayed 4 Press X to select White Balance Low is displayed 5 Use the 4 and P keys to adjust the amount of red that appears in white Press the F key to adjust the amount of green that appears in white Repeat for blue NOTE When making these adjustments check to see that the color of white is uniform on all screens 6 Press F to select White Balance Middle 7 Repeat Step 5 for White Balance Middle 8 Press Y to select White Balance High 9 Repeat Step 5 for White Balance High Raster This function allows you to orient the image correctly Raster settings can be reversed vertically or horizontally with P 4 and v keys This is necessary to orient the image correctly in direct rear screen projection and rear screen projection with folded optics See Orient the Image earlier in this section Set Dither This is a factory testing function The default setting should be sufficient for any image that appears normal The default setting is DARK BRIGHT Dark FIELD FIX On FIELD SELECT Even The following dither settings can be adjusted FIELD FIX ON Field Fix should be ON when you want to fix the dither pattern processing in the field direction OFF Field Fix should be OFF when you want to perform dither pattern processing in the FIELD direction FIELD SELECT this is only effective when the FIELD FIX setting is ON EVEN
21. EDS ere i int ene qe ros o EXE NES CERES RE Adjust Image Size Position and Quality Multi Axis Adjustment sess Adjusting the Image The Service Menu Introduction Joa ERE C ER SERERE ate aH 3 1 Connection e 3 1 Types ot Commands a n e ree SERERE EE EE SEE BED ERR AESA 3 3 Message Formato Re Rer re E ER EE RO i hat 3 3 Message S C e o 3 4 Introduction s s ki tiep eie ean teed Maintenance Safety Guidelines Y Environmental Specification sissa tappa ua G eese ebat UR ER u General Cleaning and Inspection Guide essent 4 2 Lamp Replacement nee Troubleshooting Guide External Support oett teret meer re rare erbe nhe ag eene ass A 1 Serial Communication Cables cccccccccssccessscceesscceessseccssseccesseeceesseccesseecesseeesssaeeenseees B 1 External Control Contact Switch ener nenne C 1 IE OR COMES 4 eee e eee rece tre te Medo es ctt ados D 1 User Menu Tree ince tee e EM a ed Meelis estes E 1 Service Menu TREES esis edet ette ec te eet e e er eee tes F 1 NOTE Due to constant research the information in this manual is subject to change without notice 2000 GraphXMaster C50 Installation and Maintenance Manual Section Contents Using this Manual Typographical Conventions Section 1 Overview 1 1 Component Identification rennen 1 2 1 2 Purchase Record and Servicing eee 1 2 The information con
22. GRVT127cr R Bottom GRVB 128 127 OOGRVB 128cr 01GRVBOcr 02GRVB127cr R Left GRHL 128 127 OOGRHL 128cr 01GRHLOcr O2GRHL127cr R Right GRHR 128 127 OOGRHR 128cr 01GRHROcr 02GRHR127cr R Top Left GRTL 128 127 OOGRTL 128cr 01GRTLOcr 02GRTL127cr R Top Right GRTR 128 127 OOGRTR 128cr 01GRTROcr O2GRTR127cr R Bottom Left GRBL 128 127 OOGRBL 128cr 01GRBLOcr 02GRBL127cr R Bottom Right GRBR 128 127 OOGRBR 128cr 01GRBROcr 02GRBR127cr R Edge Top GRYT 128 127 OOGRYT 128cr 01GRYTOcr O2GRYT127cr R Edge Bottom GRYB 128 127 OOGRYB 128cr 01GRYBOcr O2GRYB127cr R Edge Left GRXL 128 127 OOGRXL 128cr 01GRXLOcr 02GRXL127cr R Edge Right GRXR 128 127 OOGRXR 128cr 01GRXROcr 02GRXR127cr G GRADATION G Top GGVT 128 127 To adjust green gradation OOGGVT 128cr 01GGVTOcr 02GGVT127cr G Bottom GGVB 128 127 OOGGVB 128cr 01GGVBOcr 02GGVB127cr G Left GGHL 128 127 OOGGHL 128cr 01GGHLOcr 02GGHL127cr G Right GGHR 128 127 OOGGHR 128cr 01GGHROcr 02GGHR127cr G Top Left GGTL 128 127 OOGGTL 128cr 01GGTLOcr 02GGTL127cr G Top Right GGTR 128 127 OOGGTR 128cr 01GGTROcr 02GGTR127cr G Bottom Left GGBL 128 127 OOGGBL 128cr 01GGBLOcr 02GGBL127cr G Bottom Right GGBR 128 127 OOGGBR 128cr 01GGBROcr 02GGBR127cr G Edge Top GGYT 128 127 OOGGYT 128cr 01GGYTOcr 02GGYT127cr G Edge Bottom GGYB 128 127 OOGGYB 128cr 01GGYBOcr 02GGYB127cr G Edge Left GGXL 128 127 00GGXL 128cr 01GGXLOcr 02GGXL127cr G Edge Right GGXR 128 127 OOGGXR 128cr 01GGXROcr 02GGXR
23. GraphXMaster C50 Installation and Maintenance Manual Table of Contents 1 Introduction 2 Installation and Setup 3 RS 232C Serial Communication 4 Maintenance and Troubleshooting 5 Appendices 54 017111 04P Section Contents 1 1 1 2 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 10 2 11 2 12 2 13 2 14 2 15 2 16 2 17 2 18 2 19 2 20 2 21 3 1 3 2 3 3 3 4 3 5 4 1 4 2 4 3 4 4 4 5 4 6 A nmooaoatu Component Identification Purchase Record and Servicing Introduction Re DO Rb Ato op da e ene 2 1 Tools Required for Installation and Setup eee 2 2 Unpacking the Cube sss 22 2 Unpacking the Base Base Optional 2 2 Removing the Screen 2 4 Removing Rear Access Panel itccccceccscssscavaceiconvesseesecnsecetestvensdhsossacanesdsescuseovagesncenesssetecones 2 4 Assembling Bases GE RR en ES AC oec aera 2 5 Installing Cubes i Install and Space SCreeris xat A A o SC RSS e ETERNI Cg 2 9 Irure EN SS ER arresta 2 11 Internal Connections eR RETO tota E eee 2 12 Connecting a SOU Ce ius ii oo ee RUN RAE tM e HERE Eme ees 2 13 Extern l Communmicatoti n eH REN HR ir i etus 2 14 DIP switch Settings iere Se 2 14 Assigning Projector ID Numbers eeeeeeeeeeeeeeeeeennnee rennen ener 2 16 Connect Power Turning tlie Projector ON 7 bre e esr pepe let Eee Error Codes and Status L
24. Pick the screen which you believe displays the most correct red colors 13 Use the Y key and highlight R G 14 Use the U or DB keys to adjust the amount of red that should appear in the color green 15 Repeat Step 13 and Step 14 for R B 2000 GraphXMaster C50 Installation and Maintenance Manual Section 2 Installation and Setup 2 23 16 Repeat Step 7 to Step 14 for the other two monochrome colors crois and blue 17 Check that each screen has the same brightness and chromaticitv in monochrome white original signal If there is a noticeable difference between screens repeat Step 9 to Step 16 again 18 After you have successfully completed the adjustment for CSC NORMAL repeat this procedure for CSC WHITE and CSC RGB 19 Press US to return to presentation level Gradation Adjustment You can adjust the brightness and the difference of color tone between adjoining segments of the screen independently It is recommended that you adjust R G and B Gradation first and only if required adjust W Gradation Although settings can be adjusted between 128 to 127 it is recommended that you try to keep gradation settings in the range of 50 to 50 Figure 2 23 identifies the segments of the screen that will be affected during adjustment To adjust gradation 1 Supply an 8090 white signal 2 Press ENTER KONTS to access the Service Menu 3 Press Y until R Gradation is highlighted 4 Press EXE
25. Z 255 255 OOJEAZ 255cr 01JEAZOcr 02JEAZ255cr CSC G R JEBX 255 255 00JEBX 255cr 01JEBXOcr 02JEBX23cr CSC G G JEBY 0 1023 00JEBYOcr 01JEBY1000cr 02JEBY1023cr CSC G B JEBZ 255 255 OOJEBZ 255cr 01JEBZOcr 02JEBZ255cr CSC B R JECX 255 255 OOJECX 255cr 01JECXOcr 02JECX255cr CSC B G JECY 255 255 00JECY 255cr 01JECYOcr 02JECY255cr CSC B B JECZ 0 1023 00JECZOcr 01JECZ1000cr 02JECZ1023cr W GRADATION W Top GWVT 128 127 To adjust white gradation OOGWVT 128cr 01GWVTOcr 02GWVT127cr W Bottom GWVB 128 127 OOGWVB 128cr 01GWVBOcr 02GWVB127cr W Left GWHL 128 127 OOGWHL 128cr 01GWHLOcr 02GWHL127cr W Right GWHR 128 127 OOGWHR 128cr 01GWHROcr 02GWHR127cr W Top Left GWTL 128 127 OOGWTL 128cr 01GWTLOcr 02GWTL127cr W Top Right GWTR 128 127 OOGWTR 128cr 01GWTROcr 02GWTR127cr W Bottom Left GWBL 128 127 OOGWBL 128cr 01GWBLOcr 02GWBL127cr W Bottom Right GWBR 128 127 OOGWBR 128cr 01GWBROcr 02GWBR1276r W Edge Top GWYT 128 127 OOGWYT 128cr 01GWYTOcr 02GWYT127cr W Edge Bottom GWYB 128 127 OOGWYB 128cr 01GWYBOcr 02GWYB127cr 2000 GraphXMaster C50 Installation and Maintenance Manual Section 3 RS 232 C Serial Communication FUNCTION ASCII CODE PARAMETER DESCRIPTION Broadcast 00 Projector 01 Projector 02 W Edge Left GWXL 128 127 OOGWXL 128cr 01GWXLOcr 02GWXL127cr W Edge Right GWXR 128 127 OOGWXR 128cr 01GWXROcr 02GWXR127cr R GRADATION R Top GRVT 128 127 To adjust red gradation OOGRVT 128cr 01GRVTOcr 02
26. all The instructions in this section make reference to a 2 X 2 videowall Although videowalls can vary in size the sequence of instructions and precautions do apply to all GraphXMaster C50 installations Only qualified and trained setup technicians should attempt to install and setup a GraphXMaster C50 videowall Read and follow the instructions as they appear in this section CAUTION The cube is heavy and hard to lift by a single person A minimum of two people required to install lift the cubes on the first row It is recommended that lift equipment or at least 4 individuals install additional rows 2000 GraphXMaster C50 Installation and Maintenance Manual 2 2 2 3 2 4 2 2 Section 2 Installation and Setup Tools Required for Installation and Setup Unpacking the Cube Unpacking the Base Base Optional The following tools are required during installation e GraphX Master User s Kit includes 13 X 10 mm wrench 3mm 5mm amp 6mm Allen keys and a pair of lint free gloves User s Manual and Installation and Maintenance Manual e Level e Imm plastic spacers Pre assembled cubes are packaged in a manner to prevent damage during shipping Five screws a foam pad and a bracket have been used strictly for shipping purposes and must be removed from the cube prior to setup See Figure 2 1 It is necessary to remove the rear access panel to gain access to the projector and multi axis adjuster Refer to 2 6 R
27. ance Manual Clock Clock is a menu option commonly used to adjust RGB inputs When you adjust clock you are adjusting the timing of the pixel sampling clock to match the timing of the incoming signal Clock adjustment is typically required when the image seems unstable with strong vertical banding Section 2 Installation and Setup 2 19 Use a test pattern that has strong vertical lines when performing this adjustment To adjust Clock 1 2 3 4 5 6 7 8 Press menue l to access User Menu2 Use the A and Y arrow keys and highlight menu item Clock Press ENTER A smaller window appears with DIV and FINE options Use the 4 and P keys to increase of decrease the setting Adjust the DIV setting until the vertical bands are as far apart as they can be the image appears to be clearing Remember this setting If you keep adjusting Div you will find that the vertical bands reappear and the image is at its original state Use the first setting as DIV Press the Y key to highlight the FINE option Use 4 and J keys to increase or decrease the setting Adjust the FINE setting until the image is free from any noise Note this setting Keep adjusting FINE you will notice the noise reappears Note this setting Set the FINE setting to any value between the two noted settings Original Display strong vertical banding Figure 2 18 Image with Strong
28. ation and Setup CAUTION Do not bump the optical mirror when lifting the screen into position b Repeat a with the next cube in the same row c Slide 1mm plastic spacers between the two screens The screens should be square and even with a 1mm gap To adjust spacing loosen and re tighten the bolts CAUTION Do not over tighten bolts they could break and damage the screen Tighten screen bolts to torque spec 8 5 ft Ibs Don t loosen bolts too much when adjusting the space between screens the screen could fall off d Repeat steps a b and c with the remaining lower cubes 2 Row Make sure the bolts securing the bottom screens are tightened to spec before installing screens to the next row of cubes e Place two 2 Imm plastic spacers on top of each screen installed to the first row of cubes Spacers should be at equal distances from the edge of the cube See Figure 2 13 f Carefully lift the next screen into position and secure it to the upper left cube with the same 4 M8 bolts used to secure the dummy screen This screen should rest on the screen and spacers below The two spacers should be sticking out from in between the top and bottom screen Hand tighten the bolts enough to safely and securely keep the screen in place g Repeat step f with the next screen h Slide two 2 additional 1mm spacers between the two upper screens The screens should be square and even with a 1mm gap Loosen and re tigh
29. dle and High White OOmLROcr O1mLR50cr 02mLR100cr White Balance Low Green mLG 0 100 Balance settings O0mLGOcr 01mLG50cr 02mLG100cr White Balance Low Blue mLB 0 100 0OmLBOcr 01mLB50cr 02mLB100cr White Balance Middle Red mMR 0 100 OOMMROcr 01mMR50cr 02mMR100cr White Balance Middle Green mMG 0 100 00mMGOcr 01mMG50cr 02mMG100cr White Balance Middle Blue mMB 0 100 00mMBOcr 01mMB50cr 02mMB100cr White Balance High Red mHR 0 100 OOmHROcr 01mHR50cr 02mHR100cr White Balance High Green mHG 0 100 OOmHGOcr 01mHG50cr 02mHG100cr White Balance High Blue mHB 0 100 OOmHBOcr 01mHB50cr 02mHB100cr LOGO yS 0 1 To turn the logo on or off when power is OOySOcr O1yS1cr O2yS1cr turned on 0 OFF 1 ON 2000 GraphXMaster C50 Installation and Maintenance Manual Section Contents 4 1 4 2 Introduction Maintenance Safety Guidelines 4 1 4 2 4 3 4 4 4 5 4 6 Section 4 Maintenance and Troubleshooting Introduction i o eo eee et EE e e eL Er de det 4 1 Maintenance Safety Guidelines eee ce eee 4 1 Environmental Specification esee 4 2 General Cleaning and Inspection Guide 4 2 Lamp Replacement 2 2 oerte e ete e e etre eta 4 4 Troubleshooting Guide eese 4 6 This section describes all safety warnings and maintenance procedures associated with the projector It is important that you read through this section and understand these warnings and guidelines GraphX Master C50 is CSA appr
30. e a bolt with a spring and flat washer only Top to bottom mounting doesn t require the third washer or hex nut See Figure 2 3 bolt or screw spring washer 4 flat washer bolt or screw spring washer flat washer flat washer hex nut For side to side mounting For top to bottom mounting Figure 2 3 Mounting hardware It is important that screens or dummy screens are removed from the cube before installation begins I CAUTION Two people are required to remove the screen Wear gloves provided in the user s kit when handling the screen to prevent damage To remove a screen 1 Have one person hold the screen from the front 2 Unscrew the four M8 adjustment screws securing the screen to the cube frame located at the rear of the cube See Figure 2 4 3 Gently pull the screen off and set aside Tr loosen 4 M8 mo E bolts until screen can be removed from the front CAUTION Two people required to remove screen One person should be supporting the screen from the front while another is loosening the four adjustment screws pull screen off Figure 2 4 Remove screen After screens are removed from the cube it is necessary to remove the rear access panel See Figure 2 5 1 Loosen the screws 2 located in the top right and left corners 2000 GraphXMaster C50 Installation and Maintenance Manual 2
31. e cubes below 12 Tighten the bolts between upper and lower cube 13 Insert four 4 M8 bolts between each upper cube and tighten use 4 M8 bolts with washers and nuts to secure two cubes together 1 lift cube and set on base from rear N use 4 M8 bolts with washers only and bolt cube to base Figure 2 10 Securing cubes together 2000 GraphXMaster C50 Installation and Maintenance Manual 2 9 Section 2 Installation and Setup 2 9 Figure 2 11 Level first row of cubes Install and Space I CAUTION Screens A minimum of two people required to install screens Wear cotton gloves provided in the User s kit whenever handling the screen to prevent damage 1 Remove plastic protective sheet from the screens Starting at one corner peel back the plastic sheet from the screen Remove the protective sheet from all screens prior to installation otherwise it may affect screen spacing and may be difficult to remove altogether 2 Install and space screens Install screens from left to right starting with the bottom far left cube F Row bottom a Carefully lift the screen into position and secure it with the same 4 M8 screen bolts used to mount the dummy screen Hand tighten the bolts enough to safely and securely keep the screens in place 2000 GraphXMaster C50 Installation and Maintenance Manual 2 10 I Section 2 Install
32. e menu tree will assist you in navigating the Service Menu and adjusting the various service options To access the Service Menu e Press ENTER 8 Ta Cesc Xou must enter the Service menu code within one second to gain menu access Only the first item in the menu will be displayed on screen Use the 4 and v keys to advance or go back to a previous menu item 2000 GraphXMaster C50 Installation and Maintenance Manual 2 22 Section 2 Installation and Setup You can temporarily exit the Service menu by pressing the ES key This allows you to access a user menu adjust user menu items turn R G B on off etc To quickly return to the Service menu press me again This feature is useful during CSC and Gradation setup because it s necessary to access User Menul to select different presets To completely exit the Service menu and restrict its access from a user you must re enter the Service menu code EEY B ee WARNING Verify that the Service menu cannot be accessed by pressing the pies key after completing a service menu procedure and before the keypad is given to a user This will prevent unauthorized access to the Service menu and setting changes Set CSC Set CSC is the first item in the Service menu which stands for Color Space Control In User Menul there are three CSC settings Normal White and RGB that provide various color purity variations for a user to select From the Service Menu you can adjust
33. e of serial communication Refer to Section 3 RS 232C Serial Communication for instructions on setup and the use of control commands Located on the control panel is a contact switch which can be set for external control of certain projector functions such as power ON OFF Pic Mute ON OFF and analog or digital input switching See Appendix C for more information on the Contact Switch Two DIP switches are located on the input panel that allow you to enable disable the remote control of projectors enable disable simultaneous RS 232 and keypad control set baud rate select an input assign a projector ID number enable disable serial communication enable remote control BEST DIP SW2 power on These DIP switches operate in binary code Each DIP switch contains 8 mini switches each SW7A01 SW7A02 representing a bit You can select certain projector functions by Default Settings turning these mini switches ON or OFF When a mini switch is in the UP position it is ON and when a mini switch is in the DOWN position it is OFF Use Table 2 1 and Table 2 2 to set the mini switches to reflect the required settings NOTE 1 It is recommended that you use a fine tipped screwdriver to turn the mini switches ON or OFF 2 These settings can be changed at any time to suit the needs of the user 2000 GraphXMaster C50 Installation and Maintenance Manual Table 2 1 DIP switch 1 Section 2 Installation
34. ector has been turned off before attempting this procedure The temperature of the lamp during and soon after operation is very high and can cause severe burns Wear cotton gloves when performing the Lamp Replacement procedure to prevent injury Lamp replacement should be performed by qualified service personnel To replace the lamp 1 2 3 4 Loosen the two 2 screws at the top of the lamp access door on the rear access panel Lift the door to unhook the 3 tabs on the bottom and remove See Figure 4 1 Press on the keypad This will turn the projector off The lamp fan will continue to operate until the lamp has cooled approximately 5 minutes Turn the MAIN POWER lamp access door loosen 2 screws lift and remove 8 Figure 4 1 Remove lamp access door ON OFF switch to the projector OFF only when the lamp fan has turned OFF A WARNING Wait at least 20 minutes for the lamp module to cool down to prevent phvsical injurv Wear cotton gloves when removing and installing the lamp Loosen two screws at the top of the lamp door Lift the lamp door until the two screws fit into the larger part of the opening and pull out to remove Figure 4 2 2000 GraphXMaster C50 Installation and Maintenance Manual Figure 4 2 Loosen lamp door screws Section 4 Maintenance and Troubleshooting 4 5
35. ed STAND BY and ERROR CODE are the two LEDs light emitting diodes located on the projector The STAND BY LED illuminates solid red when the MAIN POWER switch is first turned ON and remains that way until the user turns the projector on The error code indicator displays 1 of 11 numbered codes If an internal error occurs during operation the error code led will illuminate displaying the code The error code is not displayed on screen or through the RS 232C or RS 422A interface It may be necessary to access the input panel to view the error code 2000 GraphXMaster C50 Installation and Maintenance Manual 2 18 Section 2 Installation and Setup 2 19 Adjust Image Size Position and Quality Therefore it is recommended that users are aware of how the projector is operating If during use the performance of the projector seriously deteriorates request a technician to look at the projector before an internal error occurs A complete list of error codes is included in Appendix D You can electronically and mechanically adjust the projector to improve the focus size and position of the image on the screen Orient the Image The image may be in the incorrect orientation when the projector is first turned on To display image in the correct orientation 1 Press ENTER 8 L _ to access the Service menu 2 Use the A and Y arrow keys to highlight the raster setting which orients the image correctly NOTE The d
36. emoving Rear Access Panel Five screws are used to prevent the plates of the multi axis adjuster from banging together during shipping which could cause warping Refer to the diagram below and remove the four screws located on the front bottom of the multi access adjuster and the one screw located on the top right The foam pad provides support to the optical unit and multi axis adjuster during shipping It is located under the multi axis adjuster See Figure 2 1 To remove the foam pad gently pull it out from under the multi axis adjuster A secondary support bracket located on the right side of the lamp module is used to prevent damage to the lamp module during shipping See Figure 2 1 To remove the bracket supporting the lamp module unscrew the two screws securing it to a permanent cube bracket Grasp the bracket and slide it out from the unit Do not use excessive force If the bracket doesn t remove easily adjust the horizontal position of the adjuster by turning the far left adjustment screw clockwise horizontal lamp e alignment module shipping bracket IT A A K m remove 2 screws f side M S remoue bracket See ad foam pad off Horizontal alignment of adjuster may be required to slide bracket off remove 5 Screws A Figure 2 1 Remove shipping material Each base is shipped with a front panel rear panel and
37. en Liquid could enter the hole located at the center of the 2000 GraphXMaster C50 Installation and Maintenance Manual Section 4 Maintenance and Troubleshootingl 4 3 Component Frequency Action Screen con t screen and potentially damage the screen Optical Mirror As required Use non condensing compressed air and a clean lint free cloth to remove dust or dirt from the mirror Sensors As required Keep sensors clear of any obstruction Ensure cables are not in the way Projector As required If there is an accumulation of Housing dust on the projector and cables Ensure the projector is powered down and unplugged Place the lens cap on Use a clean lint free cloth and wipe the components Do not use liquid cleaners or aerosols Do not use forced air to remove the dust This will cause dust particles to move into the projector Module As required Module replacement Replacement procedures should be performed by qualified service technicians Power Cords As required Ensure cables are not unusually worn 2000 GraphXMaster C50 Installation and Maintenance Manual 4 4 4 5 Lamp Replacement Section 4 Maintenance and Troubleshooting The lamp requires replacement when it has reached its 8000 hour lamp life Press on the keypad to display the total number of hours the lamp has been in use A WARNING Let the lamp cool down approximately 20 minutes after the proj
38. he video wall External Support for Ceiling Mount External Support for Wall Mount Shown threaded rods installed into Shown bars installed into back wall to ceiling to support a 2 X 2 video wall support a 2 X 2 video wall Figure 2 14 External Support Once installation is complete it is necessary that you check the internal connections of the projector within the cube They may have come loose during shipping The instructions in the remainder of this section are required to setup the projector and adjust the geometry of the image Once all the adjustments have been made the rear access panel should be replaced Refer to 2 6 Removing Rear Access Panel and follow instructions in reverse 2 41 Internal The projector located within the cube is completely assembled when it is Connections shipped It is possible however that a connection between the control unit and 2000 GraphXMaster C50 Installation and Maintenance Manual 2 12 Connecting a Source Section 2 Installation and Setup 2 13 the light engine becomes loose during shipping Verify all connections are secure before proceeding with the installation process See Figure 2 15 Control Unit Optical Unit Control Unit Optical Unit Lamp Unit Wiring MR TO LR D sub 15 Pin cable ML TO LL MDR 40 Pin cable XS TO SS D sub 9 Pin cable XL TO J1 D sub 9 Pin cable 4 Pin TO 4 Pin
39. isplay will change as you navigate through the four options 3 Press ENTER to accept a raster setting and exit to the Service menu This setting is now saved into the internal memory of the projector F W Version 0 13 I 0 noieieV W F 1999 06 02 S0 30 eeer Set Timer 0000h 0000 xemiT j Lamp Timer 0000h 10000 xemiT qmsl Input Select Analog polsnA joele8 d3uqgnl Set Id 0 0 bI isa Raster N E Raster N W Raster S E Raster S W eer Iq 0 0 PI 39S Iubnr geyecr yusyoa Goreug 32e eg yndur psub LTWEL 0000F 40000 JSWwTL dwe ger LTUer 00007 40000 JSWIL 38S 1999 00 05 20 90 6661 E M AereTOU 0 13 170 UOTSI9A M A Figure 2 17 Raster Options for a typical rear screen installation Focus Adjustment The display may require manual focus adjustment at this point It is recommended that two individuals perform this procedure one to view the screen from an audience perspective and the other to focus the image By adjusting the lens each edge and center of the screen should be evenly and clearly focused To adjust image focus 1 Loosen the mount fixing ring around the barrel Mount Fixing of the lens Ring 2 Rotate the lens until the center and all four edges of the screen are focused 3 When the image is focused tighten the mount fixing ring 2000 GraphXMaster C50 Installation and Mainten
40. justed the feet too much U M 1 slide base together 2 insert 3 M8 bolts with washers and nut into side mounting holes hand tighten only Figure 2 8 Slide bases together 8 Insert the bolts provided with the base into the mounting holes at the adjoining sides of each frame 3 on each side Install washers and hex nuts 2000 GraphXMaster C50 Installation and Maintenance Manual Section 2 Installation and Setup 2 7 over the bolts and hand tighten until snug should be able to move bases slightly 9 Align the back and front edges of the base so they are flush with one another Figure 2 9 10 Once bases are level and edges are flush tighten the bolts and re check that bases are level NOTE Leveling and aligning the bases both vertically and horizontally before cubes are installed is extremely important and determines how well the videowall screens will match If this is overlooked screen Figure 2 9 Level bases matching will be difficult to achieve 2 8 Installing Cubes 4A WARNING Cubes can be stacked to a maximum of 4 high using GraphXMaster C50 bases Horizontally the number of cubes used must be equal to or greater than the number of cubes stacked verticallv A videowall built more than four cubes high lacks stability and could cause bases to buckle A CAUTION A minimum of two people required to install lift cubes on the first row It is recommended that
41. les U From computer to projector For computers having a 9 pin AT type serial port RS 232 cross cable with 9 Pin D Connectors FEMALE null modem cable Proj Computer T nale Shielded Multi conductor Cable RS alo 9n Wiring U From projector to projector RS 422 straight cable with 9 Pin D Connectors RS 422A RS 422A Control OUT B Control IN female Shielded Multi conductor Cable female Wiring 2000 GraphXMaster C50 Installation and Maintenance Manual Appendix C External Control Contact SW The contact switch port can be wired for use as another method of external control using external hardware switches The control features available are limited to turning projector power on off picture mute and input switching Pins 2 3 and 6 are connected in parallel to DIP switch 2 bitl Set bit to OFF when using the contact switch Pin 2 must be connected to the ground before you have control of pin 3 and pin 6 Connector Type D Sub 9pin male 9876 Pin number Signal Explanation 1 Ground 2 Wired Contact switch active or non active 3 W Power To turn projector power ON OFF 4 W Mute To turn Picture Mute ON OFF 5 Reserved Not used 6 INS1 To switch between analog and digital inputs 7 Reserved Not used 8 Reserved Not used 9 No
42. lift equipment or at least 4 individuals install additional rows To install a row of cubes 1 Ensure cubes have their screens and rear access panels removed Refer to 2 5 Removing the Screen and 2 6 Removing Rear Access Panel 2 Beginning with the lower left cube lift and set it on top of the base 3 Align the cube with the mounting holes on the base Using four M8 bolts and washers mount the cube to the base Hand tighten bolts CAUTION Use caution when lowering the cube so fingers don t get caught in between the units 4 Slide in the next lower cube and repeat Step 3 Repeat until all lower cubes are in place 2000 GraphXMaster C50 Installation and Maintenance Manual 2 8 Section 2 Installation and Setup 5 Make sure cubes are square centered and level on the base Check the alignment between the top corners of two cubes ensure they are flush If not a small shim may be needed 6 Tighten the bolts between cubes and bases on the first row 7 Insert four 4 M8 bolts washers and nuts between each cube and tighten 8 Lift and slide the upper left cube on top of the lower left cube from the rear 9 Align the four mounting holes between the upper and lower cubes Mount the upper cube to the lower cube with four 4 M8 bolts and washers Hand tighten bolts 10 Slide in the next cube and repeat Step 9 Repeat until all cubes are in place 11 Make sure upper cubes are square centered and level on th
43. mTOcr O1mTicr 02mT2cr 0 Low 1 Middle 2 High mTE To save white setting OOmTEcr OimTEcr O2mTECr 2000 GraphXMaster C50 Installation and Maintenance Manual Section 3 RS 232 C Serial Communication 3 6 FUNCTION ASCII CODE PARAMETER DESCRIPTION Broadcast 00 Projector 01 Projector 02 Picture Adjustment Menu2 Auto White Aw To start Auto White function 00Awcr 01Awcr 02Awcr CLAMP Clamp Start wS 1 228 To adjust Clamp Start setting OOwS1cr 01wS2cr 02wS128cr wSE To save Clamp Start setting OOwSEcr 01wSEcr O2wSEcr Clamp End wW 28 255 To adjust Clamp End setting OOwW28cr 01wW28cr 02wW255cr wWE To save Clamp End setting OOwWEcr 01wWEcr 02wWEcr CLOCK Div CD 1200 1600 To adjust clock sampling frequency dividing 00CD1200cr 01CD1250cr 02CD1600cr setting Fine CF 0 31 To adjust clock sampling phase adjustment OOCFOcr 01CF10cr 02CF31cr setting Save CE To save CD and CF settings O0CEcr 01CEcr 02CEcr PHASE V Position rH 50 200 To adjust horizontal position setting 00rH5Ocr 01rH200cr O2rH200cr rHE To save H position and V position settings OOrHEcr O1rHEcr O2rHEcr H Position IV 3 60 To adjust vertical position setting O0rV3cr O1rV6Ocr 02rV60cr rHE To save H position and V position setting OOrHEcr 01rHEcr O2rHEcr Service Menu SET CSC CSC R R JEAX 0 1023 To adjust color purity 00JEAXOcr 01JEAX1000cr 02JEAX1023ocr CSC R G JEAY 255 255 00JEAY 255cr 01JEAYOcr O2JEAY255cr CSC R B JEA
44. maining projectors To control a single projector using RS 232C serial communications 1 Connect one end of the null modem serial communication cable to the source computer or controller and the other end to the RS 232C port See Figure 3 1 2000 GraphXMaster C50 Installation and Maintenance Manual Section 3 RS 232 C Serial Communication 3 2 _ CONTROL po Re j ego f aS Gu A i X 1K A RS 232C S CONTAC SW oo ogo FAR REMOCON B B DIP SW1 DIP SW2 MAN GJ CAROR f 3i OE IF E m CL XTAND BY To computer a Figure 3 1 RS 232C Port To control a network of projectors using RS 232C serial communications 1 Connect one end of the null modem serial communication cable to the source computer or controller and the other end to the RS 232C port of the first projector in the chain 2 Take a straight through serial communication cable and connect it to the CONTROL OUT port of projectorl and connect the other end to the CONTROL IN port of the next projector projector2 in the chain 3 Continue connecting each projector in the chain The last projector will have a connection to the CONTROL IN port only To previous projector CONTROL OUT e l ANALOG CONTROL ok ALOG b l FN f 1 n o ez JO OUT u f l 81 O NA t 1K J wl _CONTAC SW_ Q oo T REMOCON To next projec
45. nual 2 21 Adjusting the Image The Service Menu Section 2 Installation and Setup 2 21 6 Adjust HORIZONTAL and VERTICAL KEYSTONE Adjust the image so it is perfectly rectangular to fit the screen no distortion in picture geometry 7 Adjust ZOOM and HORIZONTAL and VERTICAL POSITION Enlarge the image by turning the front adjustment knob in a clockwise direction until it fills the screen Center the image by adjusting horizontal and vertical position The outer border of the image should be clearly visible 8 Lock the black lock screws on each adjustment collar This prevents the multi axis adjuster from drifting over a period of time NOTE If matched screens cannot be achieved at this point try re focusing the image This will cause a small shift in image position After focusing re attempt to adjust the image using the steps outlined above FT l Ea Y HORIZONTAL ZOOM HORIZONTAL KEYSTONE POSITION VERTICAL VERTICAL TILT KEYSTONE POSITION BA E rey Figure 2 22 Multi axis adjustments Once the projector is properly installed it can be setup using the functions available in the Service Menu There are eight items that can be adjusted to create the best quality image Set CSC W Gradation R B and B Gradation Set White Balance Raster Set Dither Logo and Lamp Timer Reset Refer to Appendix F for a complete overview of the Service Menu Th
46. ods of external support for a 2 X 2 videowall such as using threaded rods as a possible ceiling mount and rectangular bars as a possible wall mount There are several things to consider when designing external support for a videowall installation 2000 GraphXMaster C50 Installation and Maintenance Manual 2 12 Section 2 Installation and Setup e The size of the installation number of stacked cubes max 4 high e Physical characteristics of the cube installation weight center of gravity mounting hole location e Are you using Christie Digital Systems designed GraphXMaster C50 bases Use the technical information in Appendix A when designing an external support method A CAUTION The GraphXMaster C50 bases have been designed to vertically support the GraphXMaster C50 cubes to a max of 4 high If your installation uses a base system other than that available through Christie Digital Systems ensure that it is adequate to support the weight of the cubes and that it provides at least four mounting holes for the cubes It is very important that the bases used are level to allow for screen matching single bar mounted to wall at both ends of video wall f EE 4 two threaded rods H mounted into ceiling used at both ends of video wall NOTE The frequency of support is dependant on the size of t
47. oved and is designed for safe and reliable operation It should be operated in a controlled environment which meets environmental specification Refer to the following guidelines when using the GraphXMaster C50 projector Always operate the projector with all its covers in place Always operate the projector in a proper controlled environment Always operate the projector at the voltage indicated on the AC input Do not overload the power outlets and extension cords This can result in fire or shock hazards Use only a sturdy cart when transporting the projector Always turn the MAIN POWER ON OFF switch to the OFF position and unplug the projector before performing any parts or module replacement procedures Do not operate the projector near water Never operate a projection unit that has been exposed to moisture Do not use a projector with a damaged power cord Do not use a projection unit that has been dropped Do not use a projection unit where drastic performance deterioration is noticed Do not drink while performing maintenance on the projector 2000 GraphXMaster C50 Installation and Maintenance Manual 4 3 4 4 4 2 Section 4 Maintenance and Troubleshooting Never touch the surface of the lens This could scratch and damage the lens Never remove the lamp from its housing soon after the projector has been turned off The lamp can reach extreme temperatures which could cause severe burns Do not block
48. projector function to a specific setting nnnddddEN where is the two digit set ID number given to the projector This ID number can be any number between 00 31 set using DIP switch 1 bits 4 8 see Section 2 Operation Note 00 is the ID number to use for broadcast control nnn is the ASCII code refer to Table 3 1 The maximum number of characters will vary depending on the function and the parameters available dddd is the data entered for a function or save a setting to memory command in ASCII code The number of characters will vary depending on the function and the parameters available EN is the end message byte in binary format OD hex equivalent to a carriage return CR or enter 2000 GraphXMaster C50 Installation and Maintenance Manual Section 3 RS 232 C Serial Communication 3 4 All bytes that comprise a complete serial command including the end message byte must be sent simultaneously TIP Use a terminal software package that simulates block send mode which allows you to store typed keys to a buffer and only sends the complete message after the enter key is pressed Another method would be to set up a hotkey so that the complete message is sent at one time Save Settings There is a unique save command associated with some parameters which saves the new setting entered through the RS 232C interface listed in Table 3 1 However there are ten functions that do not have as
49. r system technician occurred 9 Lamp Power Error An error in Call a service lamp power has occurred technician 2000 GraphXMaster C50 Installation and Maintenance Manual Appendix E User Menu Tree F W Version 0 13 1999 06 02 DISPLAY Set Timer 0000h Lamp Timer 0000h Input Select Analog Set Id 0 e MEMORX 01 Bright 0 MENU MENU 2 Contrast 100 W Balance Middle Gamma 2 Dither On CSC Normal MEMORY 01 Div 1344 Clock MCIOCKR Fine 15 Phase Clamp H Position 131 Auto White V Position 23 Clamp Start 60 BEN Clamp End 90 bred Reset OK AT W Busy AT W Finish 2000 GraphXMaster C50 Installation and Maintenance Manual Appendix F The Service Menu
50. rd and Servicing Disclaimer Every effort has been made to ensure that the information in this manual is accurate and reliable Due to constant research however information is subject to change without notice Christie Digital Systems assumes no responsibility for omissions or inaccuracies The following components are included when purchasing a GraphXMaster C50 cube e Cube complete with GraphXMaster 1Chip XGA DLP projector optical mirror and multi access adjuster e Warranty Registration Card Ensure all items are present when unpacking cube Immediately fill out the Warranty Registration Card and mail it directly to Christie Digital Systems Inc Available with each system e GraphXMaster C50 User s Kit includes e User manual 54 017113 01P e GraphXMaster C50 Installation and Maintenance Manual 54 017111 03P e Remote keypad and 30ft extension cable e 3mm 5mm and 6mm Allen keys e 13x 10mm wrench e Lint free cotton gloves Fully trained Christie Digital Systems service technicians are available to quickly diagnose and correct projector malfunctions If you encounter problems with your projector and require assistance contact the authorized Christie Digital Systems dealer from which the projector was purchased Fill out the information below for your records Purchase Record Dealer Dealer Phone Number Projector Serial Number Purchase Date Installation Date
51. sociated save commands new settings are automatically saved when the write command is issued to change a setting These functions are CSC W Gradation R Gradation G Gradation B Gradation White Balance Raster Dither Dark Bright Dither Fixed Field Dither Field Select and Logo Read Command A request can be made of the projector to reply with the current status or setting of a specific projector function For example To request the current setting for brightness in projector 3 send 03bcr where 03 is the projector ID number b is the ASCII code for brightness and cr is the end message byte equal to a carriage return The projector will reply by sending the current setting for brightness NOTE You can only make a request of individual projectors using their specific projector ID number Sending a request with a projector address of 00 will not return a reply 3 5 Messages The following table of messages Table 3 1 lists the RS 232 messages used for communicating with the projector and gives examples of each 2000 GraphXMaster C50 Installation and Maintenance Manual Table 3 1 RS 232C Commands NOTE In the examples given the end byte message is cr equivalent to a carriage return Section 3 RS 232 C Serial Communication 3 5 FUNCTION ASCII CODE PARAMETER DESCRIPTION Broadcast 00 Projector 01 Projector 02 Control Input Select i 0 1 To select analog or digital inpu
52. stallation and Maintenance Manual Appendix A External Support Technical Information Consider the following technical information when designing and implementing an external support method for a GraphXMaster C50 videowall installation Physical Characteristics of a Cube Weight includes 50 cube frame projector mirror and screen 9 kg 200 lbs Center of Gravity see illustration 1016 mm 40 590 mm 23 27 lt it 565 mm 22 257 1012 mm 39 84 Center of Center of EA Gravity NENNEN ecd Gravity a 508 mm 20 298 mm 11 75 2000 GraphXMaster C50 Installation and Maintenance Manual Appendix A External Support Cont d Mounting Information 50 cube The following illustration identifies the mounting holes available on the cube frame which can be used to secure external support to the videowall Available for external support mounting Z there are on one side 2 M8 threaded holes A 2 15 mm clearance holes Ec 1 10 mm clearance hole IB 115 mm es 15 mm clearance M8 holes threaded 10mm side clearance e e holes hole not shown 100 mm E Mae distance from 3 9 la e rear 215 mm Top View shown mounting holes for external support 2000 GraphXMaster C50 Installation and Maintenance Manual Appendix B Serial Communication Cab
53. t O0iOcr O1iOcr O2i1cr 0 Analog 1 Digital Lamp Timer STR1 To reset and save the Lamp Timer value OOSTR1cr O1STR1cr O2STR1cr ST2 To read the value of the Lamp Timer where OOST2cr 01ST2cr O2ST2cr Time hexadecimal 6 BYTE Memory Channel Location n 0 16 To create or select a memory location OOnOcr O1n16cr 02n16cr Mute NP 0 1 Turns the image ON or OFF OONPOcr 01NP1cr O02NP1cr 0 MUTE OFF 1 MUTE ON Power Status vP 0 1 Returns the status of the projector OOvPOcr O1vP1cr 02vP1cr 1 Power On 0 Power Off PowerOff Turns Power OFF 00 cr 01 cr 02 cr PowerOn Turns Power ON O0 cr 01 cr 02 cr Set Timer ST3 To read the value for the Set Timer where OOST3cr 01ST3cr 02ST3cr Time hexadecimal 6 BVTE HR To reset the Set Timer OOHRcr 01HRer O2HRcr HE To save the Set Timer value OOHEcr 01HEcr 02HEcr Picture Adjustment Menu1 Bright b 0 127 To adjust brightness 00bOcr 01b127cr 02b127cr bE To save brightness setting OObEcr O1bEcr O2bEcr CSC Js 0 2 To adjust Color Space Control setting OOJsOcr 01Js2cr 02Js2cr JsE To save Color Space Control setting O0JsEcr 01JsEcr 02JsEcr Contrast Y 0 150 To adjust contrast 00YOcr 01Y150cr 02Y150cr YE To save contrast setting 00YEcr 01YEcr 02YEcr Dither RN 0 1 Turn dither ON 1 or OFF 0 OORNOcr OIRNIcr O02RN1cr RE To save dither setting OOREcr 01REcr 02REcr Gamma k 1 6 To adjust gamma setting O0k1cr 01k6cr 02k6cr kE To save gamma setting OOkEcr 01kEcr O2kEcr White Balance mT 0 2 To select white balance setting O0
54. t used 1 1 Closed Contact Terminal Active Open Contact Terminal Non Active C Power On 2 g 2 O Power Off 3 3 C Picture Mute On 6 O Picture Mute Off E 5 Jvc C Analog Input Select 6 65 Digital Input Select 7 ne 8 wc 9 nc 2000 GraphXMaster C50 Installation and Maintenance Manual Error Appendix D Codes Error Code Problem Description Recommended Action None Power Off The power is off Turn power on 0 Fan Error The cooling fans are Call a service no longer working technician 1 Lamp life has expired or Lamp module needs attempting to strike the lamp has replacement call a failed 5 times consecutively qualified technician 2 C Communication Error An Call a service error in C communications with technician the DMD has failed 3 DMD Status Error The reply Call a service Good Status was not returned technician during DMD status monitoring by C communications 4 Lamp Box Error The lamp is The lamp module not seated correctly replacement procedure should be redone until the lamp is seated properly Call a qualified technician 5 Gradation SRAM error An error Call a service has occurred in SRAM test to technician write gradation data 6 Reserved 7 Analog Power Error An error in Call a service the Analog power system technician occurred 8 Digital Power Error An errorin Call a service the Digital powe
55. tained in this manual will assist you during installation and setup of the GraphXMaster C50 1Chip XGA DLP 50 Cube It will also assist you in troubleshooting and maintaining the projector It is recommended that you make reference to the available user manual which describes all standard keypad commands available to a typical user The following typographical conventions are used in this manual AA WARNING Warning messages alert readers to situations that may result in serious injury or death such as the presence of non insulated dangerous voltage with the projector ZN CAUTION Caution messages alert readers to situations that may result in minor or moderate injury 0 CAUTION Caution messages with an exclamation mark alert the readers to situations that may result in equipment damage NOTE messages provide supplementary information emphasize a point or provide a tip for easier operation o Bold text and or Italic text emphasize important information or terms Numbered items indicate a step by step procedure Bullets indicate listed items where order is of no significance Software and on screen messages appear in Ottawa font BUTTON AND KEY names appear in SMALL CAPS or boxed ENTER The physical state of an item ON OFF appear in LARGE CAPS gt o gt o gt oo 2000 GraphXMaster C50 Installation and Maintenance Manual 1 1 1 2 1 2 Section 1 Overview Component Identification Purchase Reco
56. te 19200bps 9600bps Use to set baud rate 6 Factory Set to OFF Invalid Factory setting Do not adjust 7 Factory Set to OFF Invalid Factory setting Do not adjust 8 Remote Remote keypad Remote Use to set keypad control control keypad operable control inoperable 2000 GraphXMaster C50 Installation and Maintenance Manual 2 16 I Section 2 Installation and Setup 2 15 Assigning Projector ID Numbers Baud Rate The baud rate is the speed of communication to and from the projector Baud rates between the controlling device computer controller switcher and the projector must be the same The projector s baud rate is set by DIP switch 2 bit 5 When bit 5 is ON UP position the baud rate is set to 19200bps and when bit 5 is OFF DOWN position the baud rate is set to 9600bps Keypad Setup The keypad supplied in the User s kit can be configured for use as a wired keypad or an IR remote keypad 1 Set DIP switch 2 bit8 ON for the projector to respond to the commands sent by the keypad 2a For wired remote control take the extension cable and plug one end into the keypad jack and the other end into the REMOCON jack on the input panel 2b For IR remote control simply remove the extension cable from both the jack on the keypad and the input panel Do not adjust the DIP switch setting To control individual projectors within a network each projector must be given a unique two digit set address or projector
57. ten the bolts to adjust spacing Follow the same precautions indicated in step c See Figure 2 13 Additional Rows i Repeat steps e h for the next row of screens if applicable loosen 4 M8 bolts to adjust screen 2 CAUTION Use caution when adjusting screen If bolts are loosened too much the screen could fall off Figure 2 12 Screen adjustment screws 2000 GraphXMaster C50 Installation and Maintenance Manual 2 10 External Support spacers between screens to achieve a even 1 mm gap Section 2 Installation and Setup 2 11 Insert two 2 1 mm Figure 2 13 Spacing screens j Remove plastic spacers from between the screens when spacing is complete CAUTION Don t jam spacers between screens when adjustment is complete this could damage the screen and they would be difficult to remove unless the screen is removed first The GraphXMaster C50 videowall can be built to a maximum of four 4 cube units in height It is highly recommended that a videowall two 2 cubes high incorporate some method of external support It is a requirement for any installation greater than two cubes high to use external support The type of external support should be based on the installation and should be designed and implemented by a qualified installer The diagram below Figure 2 14 illustrates two possible meth
58. the sensors or air vents This will ensure the projection unit does not overheat during operation Do not force any objects through the vents of the projector This will prevent contact with dangerous voltage levels which could lead to severe physical injury or fire Always use Christie Digital Systems approved parts when servicing Environmental See the User s manual Specification section Specification General Cleaning The following table indicates the general cleaning requirements of the projector and Inspection The table describes the component the frequency of maintenance and any Guide procedures associated Component Frequency Action Lens As required Only clean the lens if image quality is affected Do not touch the surface of the lens with bare hands to prevent scratches Use a clean lint free cloth to clean the lens Lamp The lamp does not require cleaning during its 8000 hour lamp life Do not touch the surface of the lamp A small imprint could compromise the quality and lifetime of the image Refer to 4 5 Lamp Replacement for lamp replacement instructions Screen As required It is recommended that the screen is cleaned with non condensing compressed air and a static free lint free cloth Another option would be to use a good quality optical cleaning solution applied to clean lint free optical paper wipes CAUTION Do not apply the cleaning solution directly to the scre
59. the variation of color purity for each of the three user defined CSC settings This function is useful when you are trying to match the colors between several screens in a system Colors can vary between images when they are from a different source To adjust Set CSC 1 Supply a 100 white signal 2 Press ENTER RONCE to access the Service Menu 3 Set CSC is displayed on screen 4 Press ENTER to select The preset currently selected in the user menu will be displayed For example if Normal is the CSC setting in user Menu1 then Normal is the preset that will be adjusted If you want to adjust the settings for White or RGB you must first select them through user Menul Press C59 Press EW Use the Y key until CSC is highlighted Press ENTER Use the B and or 4 arrow key and select Normal RGB or White 5 Press USE to exit the user menu 6 Set all projectors to broadcast control ID 00 8 and off and display only 7 Before you re enter the service menu turn monochrome red on all screens 8 Press FE to quickly re enter the Service menu 9 Check each screen to determine if a difference in brightness of red exists between screens 10 If there is a difference use the 4 key and reduce the brightness of the brightest screen to that of the darkest screen 11 Repeat Step 10 until all screens match in brightness 12 Check each screen to determine if a difference in chromaticity exists between screens
60. tor DIP SWI DIP sw2 FN CONTROL IN UI je f J COPE pila PA LsrND BY UO Figure 3 2 Control In and Out Ports IMPORTANT Refer to Section 2 when setting Dip switches for serial communication For RS 422 serial communication The maximum distance projectors can be from one another and successfully communicate is 600 feet For RS 232 serial communication The maximum distance between the controller and the first projector must be less than 50 feet 2000 GraphXMaster C50 Installation and Maintenance Manual 3 3 3 3 3 4 Section 3 RS 232 C Serial Communication Types of Commands Message Format Figure 3 3 Connecting Multiple Projectors for Serial Communication There are two types of commands READ and WRITE READ commands allow you to request the return data on the unit s status and WRITE commands allow you to control the unit Return data is issued each time a write command is successfully received by the projector Write Command Use the following format when transmitting RS 232C codes to set a
61. urn the large adjustment knob in a clockwise direction 2 Image is too small Turn the large adjustment knob in a counter clock wise direction The image is not centered on screen 1 Incorrect H Phase and V Phase Refer to Section 2 Adjust Phase The colors are different between screens 1 Incorrect CSC W gradation and R G B gradation settings Access the Service menu and adjust Refer to Section 2 Adjusting the Image No image is displayed 1 The main power is ON but the key has not been pressed yet Press Porer on projector fans should immediately turn on 2 An incorrect source has been selected For analog input press the VIDEO key 3 Verify the RGB cable is connected to the external source 4 The contrast level may be set too low Press to access the user menu and adjust the contrast level using the 4 key 5 Lamp life has expired Lamp replacement is required Call a technician for support 6 Have a technician check to ensure the lens cap is not on Keypad doesn t work 1 Wrong projector ID entered If you re trying to control a single projector make sure the ID you have entered is correct and DIP SWI Bits 4 8 should reflect this 2 Wired cable plugged into the REMOCON jack If you are using the remote the wired keypad cable should no be plugged into the jack Make sure the DIP SW2 bits 1 and 8 are set correctly Refer to Section 2 DIP switch settings 2000 GraphXMaster C50 In
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