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5400C Series DVR User Manual
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1. Device Name MyDevice Connection P2P gt UID M6WSUX5V132ZVS43D4P5J UserName admin Password s Start Preview 3 Tap Start Preview to automatically check the number of channels and then you will see your Cameras on screen and that s it you re connected Pravlew Playback Ch 4 opened ch 5 opened h 6 opened Gh 7 opened ch 8 opened elealal a h video loh 10 video Ifh 11 video Ih 12 video E h 13 video Ih 14 video bh 16 video bh 16 video oO amp YH go Capture PTZ Clase All Close 77 amp E Sareens Stream Reaard Sound 12 2 Live view in Amcrest Link After you add a device successfully you will be able to live view and control your device by following buttons www amcrest com 41 Q AMCREST AMDV960H4 User Manual ih 13 video Gh 14 video bh 16 video th 16 video oe amp GQ Capture PTZ Glase All Glose Yo tw E Sareens Stream Record Sound Capture take a snapshot of the live view stream PTZ control your device s PTZ re ae Close Start All close or start the live view of all the channels p Gla Close Start close or start the live view of one channel Screens divide screen into 1 4 8 9 16 for video display Stream switch between the main stream and sub stream OG Liv wie Recording record the stream of live view SULE Sound enable and disable audio
2. 12 3 Playback in Amcrest Link You can playback local and remote recording files Please tap Playback www amcrest com 42 Q AMCREST AMDV960H4 User Manual gt wt GD 17 21 rc gt m Preview Playback 30 08 2614 14 02 05 SAT 08 30 2014 14 02 06 08 30 2014 14 01 42 08 30 2014 14 03 56 O gt E A 0120140830140142 MD e All the local recording files will be list and you can choose one file to playback directly to search Input the search condition and e For the Remote recording files please tap click Start Search Then all the files that meet this condition will be shown in the list Playback Search upstairs FN Channel 1 FN Channel 2 Start Search www amcrest com 43 Q AMCREST AMDV960H4 User Manual 13 SmartClient Web for PC SmartClient is designed to access and control single DVR Compared with CMS it has less functions and much easier for user You can also access your DVR by browser It is similar to SmartClient 13 1 Login Your Device Number Device Hans Mada Port Search Login Connect Mode uib Stream Type Main Stream Sub Stream UID KEGSUNEV4 TXGG Language English Hedi Port 9000 User Hame admin Password ones Cancel To access your device you need to login first 1 Scan all the devices in your local area network by clicking Search Then double click one device from the list Or you can manually input the device IP address Domain
3. 1 2 Front Panel Controls CX AMCREST www amcrest com 5 Q AMCREST AMDV960H4 User Manual The controls on the front panel include 1 USB Ports Universal Serial Bus USB ports for additional devices such as a USB mouse and USB Hard Disk Drive HDD 2 POWER POWER indicator lights on when DVR is powered on 3 HDD HDD indicator lights up when the hard drive is active and flashes rapidly when recording 4 IR Receiver Receiver for IR remote Function button a D Play pause button is used for playback control b a ALL button is used to live view all the channels C MEN Menu button is used to pop up the main menu d Select button is used to confirm selection in any of the menu modes 6 Direction button DIRECTION buttons are used to navigate between different fields and items in menus In Preview mode these buttons can be used to cycle through channels 1 3 USB Mouse A regular 3 button Left Right Scroll wheel USB mouse can also be used with this DVR The buttons on the mouse correspond to 1 Left Button Single Click Select a component of a menu such as a button or an input field Double Click Switch between single screen and multi screen mode in Preview Playback mode Click and Drag Clicking and dragging the Left mouse button can be used to control the digital Zoom area It can also be used to change the live view channel sequence or setup the alarm areas 2 Right Button Singl
4. 6 times at most al To shrink the enlarged picture until normal size To enlarge the selected area to full screen To turn the picture into normal size B Exit www amcrest com 11 Q AMCREST AMDV960H4 User Manual 3 5 PTZ Control Clicking the PTZ icon on the live view toolbar will bring up the PTZ control panel 3 5 1 PTZ Presets Patrols amp Patterns The controls on the PTZ panel include 1 Directional Pad Auto scan Buttons Controls the movements and directions of the PTZ Center button is also used to start auto scan of PTZ Speed Adjusts the movement speed of the PTZ Zoom Used to zoom in and out with the PTZ Focus Used to adjust the focus of the PTZ Iris Used to open up or close the iris of the camera gt OF e ww pP Preset A Preset is a position that the camera is in which is saved to memory to be retrieved later Choose this button to enter preset configuration menu 7 Patrol Initiates patrol mode You ll need to define a series of Preset points for the camera to patrol between Choose this button to enter patrol configuration menu 8 Exit Closes the PTZ controls 3 5 2 PTZ Context Menu www amcrest com 12 Q AMCREST AMDV960H4 User Manual 1 Camera No Switch quickly between cameras Call Preset Returns the camera to a Preset point Call Patrol Initiates a patrol of your choice Preset Defines a Preset point Patrol Initiates or stops a patrol oo
5. Video Standard Here you can choose between PAL and NTSC 3 Time Zone Particularly important if you ve enabled NTP set this to the time zone where you happen to be 4 Menu Date Format The format of the date eg DD MM YYYY or MM DD YYYY and so on 5 System Time This can be edited manually or set to update automatically by using NTP 6 DST Setting As the standards for daylight savings differ from country to country and often state to state you might need to manually tell the DVR exactly when it commences and ends in your locality First turn DST on We suggest setting the Daylight Saving Time Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your locality 7 Device Mode DVR supports several modes including 4CH analog mode 4Ch analog 4Ch IP mode Changing the mode will reboot the system 8 Enable Password When enabled the DVR will require a password to access even for local users It s advisable to enable password protection 9 Auto Lock Time When the password protection is enabled the DVR will automatically time out thereafter it will ask for a password before returning to normal functioning The www amcrest com 34 Q AMCREST AMDV960H4 User Manual Auto Lock Time determines how long a period of inactivity will cause the DVR to lock itself again 10 Device Name Differentiates your DVR from other devices If you don t have any other DVR s or similar
6. 7 oe e K PTZ Menu Toggles the appearance of the PTZ Control Menu onscreen While the PTZ Control Menu is hidden the DVR will still be in PTZ mode The context menu can still be opened via right clicking the interface 7 PTZ Settings Opens the PTZ Settings menu where you can adjust the control method for the camera www amcrest com 13 QAMCREST AMDV960H4 User Manual 4 IP Channel The IP Channel menu enables you to view specific information about cameras that are currently connected to your DVR such as channel number IP address and status Auto adding If you check this your DVR will automatically display video from cameras it has detected in your local area network This option is disabled by default so you have to manually add the IP cameras to your DVR IP Camera list In this list all the IP cameras in your local area network will be listed automatically after you click the button of Scan e To add an IP camera to your DVR please select an available channel to which you want to assign a camera from the channel drop down list and then input the user name and password Also you can manually add an IP camera by inputting the IP address port or RTSP URL user name and password into the list When you re finished click the Apply button to save the new configuration e To delete an IP camera from your DVR please select that IP camera and select None from the channel drop down list When you re finished click the Apply
7. BEN a a a a a EENE ERE Eee ee oe ee ee ee A A A E E e a a ees a ee a H a eee U E EEEn ES eRe eee eee ee eee Normal Alarm EE None Search 3 Set your Start Date Time and your End Date Time If you want to see a graphical representation of when recordings were made and what recording mode triggered them www amcrest com 20 QAMCREST AMDV960H4 User Manual choose Details Select Search Choose which file you want to play back from the file list Choose which camera you d like to view the video from aS E a To initiate playback select Play 7 2 Understanding the Playback Interface Il b 4 Audio on off Select to open or close the audio Ea Fast backwards Select to rewind recording files at the speed of x2 x4 x8 x16 gt Play Select to return to normal speed to playback files n Pause Single Frame Select to pause or play in single frame gt Fast Forwards Select to play the recording files forward at the speed of x2 x4 x8 x16 Slow Forwards Select to play the recording files forward at the speed of x1 2 1 4 1 8 1 16 B Hide Select to hide the play control panel Exit Select to exit playback 1 Zoom out the time e Zoom in the time www amcrest com 21 Q AMCREST AMDV960H4 User Manual OM IB eel Wace o Console gt Exit I Pop Up menu Supports digital Zoom show hide the console and exit playback 7 3 Backup the recorded fil
8. Capacity Format 458 GB yes Network Alarm zE Device GW System Shut Down AMCREST To initialize a HDD 1 Select HDD to initialize 2 Click the Init button 3 Select OK button to begin initialization After the HDD has been initialized the status of the HDD will change from No to Yes I Dis play Recording Search 01 01401 Network Good A arm N ame a Device spin up time System start stop count ed MK ated sect int raw read error rate Shut Down seeK error rate OQ AMCREST wer on hours spin retry count www amcrest com 32 Q AMCREST AMDV960H4 User Manual To view SMART information of a HDD 1 Select one HDD 2 You can see the detail S M A R T information of the HDD 10 2 Configuring PTZ Settings settings for a PTZ camera must be configured before it can be used Before proceeding verify that the PTZ and RS 485 of the DVR are connected properly To configure PTZ settings 1 Select channel where PTZ camera is installed next to the Camera label 2 Enter PTZ settings according to the camera 3 Click OK button to save and exit menu EUM www amcrest com 33 Q AMCREST AMDV960H4 User Manual 11 SYSTEM SETTINGS 11 1 General General menu contains many of the settings you ll need to configure to get the most out of your DVR system English g 29 09 2 1 Language You can select the language you want for the menus GUI 2
9. The steps to configuring these settings are 1 You should initialize the HDD through HDD management before proceeding 2 Navigate to Main Menu gt Recording You will be taken to the Recording Settings menu 3 Select the camera you would to configure the settings for 4 Configure settings for Encoding Parameters Select main stream or sub stream Record Audio Select to record the audio of the camera Resolution Frame Rate Select recordings frame rate BitRate Type Select either Variable or Invariable bit rate www amcrest com 17 OAMCREST AMDV960H4 User Manual GS Display Eee Search Overwrite Pre record Network Post record Calls Nie l l Alarm Pack Duration 60 min JE Device System Shut Down O AMCREST Default Set additional recording settings Overwrite Set to overwrite the HDD to continue recording when it is full Pre record Set to pre record before the actual recording begins Post record Sets the time to post record after the actual recording ended Pack Duration Sets the time for how long the DVR will be recording before splitting the output file 6 2 Scheduling a Recording Scheduling a recording allows you to setup the DVR to only record when you want it to To setup a recording schedule E Display o Recording Search Camera No Channel Mi Enable Networ k Alarm Hour 00 06 12 18 2S Sun BRR RRR RRR RRR x Device Mon BERR RRR RRR E
10. User Manual 8 NETWORK SETTINGS 8 1 Configuring General Settings 1 Network Access Here you can choose between the three different types of networks that the DVR can be connected to The three types of networks are 1 DHCP DHCP Dynamic Host Configuration Protocol is a system where one device on your network usually a router will automatically assign IP addresses to devices connected to the network 2 STATIC Static networks require all devices to have their IP addresses manually defined as there is no device dedicated to automatically assigning addresses 3 PPPoE An advanced protocol that allows the DVR to be more directly connected via a DSL modem This is an option for advanced users only 2 Ifyou select Static in Network Access you will need to input the IP Address Subnet Mask Default Gateway and DNS information www amcrest com 24 Q AMCREST AMDV960H4 User Manual 8 2 Configuring Advanced Settings 10 DDNS The place to configure the DVR to automatically update a dynamic DNS service If you want to remotely access the DVR via the Internet you ll probably need to configure a DDNS account NTP Network Time Protocol If you ve got the DVR connected to the Internet you can have it automatically sync time with an online server Email Settings Where you can configure the DVR to work with an email account of your choice This must be correctly configured for the DVR s auto email feature to work FTP Sett
11. devices then you can leave this as is If you ve got multiple DVRs running on the same network then it s a great idea to give each a unique name 11 2 User By default your DVR comes with one user account the Administrator account The Administrator user name is admin and the password is 12345 The default password for Administrator should be changed right away for security reasons The Administrator has the authority to add delete and configure parameters for many of the system functions e To add additional users choose Add e o remove a user choose Delete e To customize a user s level of access choose Modify You cannot modify the access level of the default admin account they can do everything This is to prevent an unfortunate incident where for example no user has the permissions required to change another user s permissions which could lead to the DVR being in at least some senses inoperable 11 2 1 Adding a New User You may add up to 10 new users to your DVR To add new users select Add www amcrest com 35 Q AMCREST AMDV960H4 User Manual 1 Enter information for new user including User Name Password and Level 2 The Level is the user level and is separated into two tiers Operator The Operator user level has the authority to configure two way audio in network settings and all parameters in channel settings Guest The Guest user can not configure network settings but can configur
12. still images to your local PC Device Settings Allows access to the device s settings The configurable options are very similar to those you ll find in the device local menus Main Viewing Area Where images from your camera will be shown Select Preview to return to this view from the Playback interface or the configuration menus Image Controls You can alter the brightness contrast saturation and hue of your images here They operate in the same way as those in the device s local menu Viewing Modes Choose between single camera viewing four channels at once 2 x 2 or all eight channels at once 3 x 3 Volume Control Alters how loud the audio output from the device will be CPU Loading How hard your computer is working to decode and display images as they arrive from the device www amcrest com 45 Q AMCREST AMDV960H4 User Manual 13 3 Playback 1 0 2 24 Network Surveillance admin FA 19 54 11 Preview Playback Local Settings Device Settings Channel01 E Channelo2 eee 2014 Tue 01 10 15 lt Channel03 Channelo4 Channels amp Channel06 lt Channel07 cE Channel0s Camera 10 00 00 02 00 04 00 06 00 08 00 10 00 12 00 14 00 16 00 6 00 20 00 April 2014 oe 9 ee 1 Devicelist list Device list fk Search condition Search result a Playback control panel 13 3 1 Remote playback and download 1 Select the playback channel and window 2 Select recorded files
13. type and query time 3 Click the l to search the matched recorded files If there are any the files will shows in the area 3 4 Select the time you want to start playback from area 3 and click icon gt 5 To download recording file please click a 6 In the file list dialog select what you want to download www amcrest com 46 Q AMCREST AMDV960H4 User Manual ChannelO1 Vvindow01 Download All File name Start time End time Size Progress C 0120140414154035 2014 04 14 15 40 35 2014 04 14 15 42 21 768 00 KB a v 13 3 2 Playback Control When playback has succeeded you can control the playback 12345 6 7 Play Pause Stop 3 Single frame forward Snap shot Download the recording file The default directory for the downloaded file is C DownloadFile You can modify the directory in Setup gt Local Settings page 6 enable disable the audio 7 Volume control 13 3 Local Settings Preview Playback Local Settings Device Settings Record Path C RecordFile Browse Download Path C DownloadFile Browse al Convert to AVI Save The local configuration screen is where you can customize how SmartClient will store and www amcrest com 47 Q AMCREST AMDV960H4 User Manual process footage on the local PC when you download it from the device Record Path Where SmartClient will save recordings if you select Record from the Pre
14. 0120404110829 tgz would be the config file from April 4 2012 at 11 08AM Loading the file will cause the DVR to automatically reboot Firmware upgrade Click the upgrade button to upgrade the firmware version of your DVR EUM www amcrest com 39 QAMCREST AMDV960H4 User Manual 12 APP FOR PHONE AND TABLET To access your device from a smart phone or tablet please download and install Amcrest Link For iPhone and iPad users please visit the APP store to download the APP For Andriod user please install the APP from the CD Amcrest Link apk for Andriod smart phone or Google Play 12 1 Configure the Amcrest Link After you have downloaded and installed Amcrest Link on your smart phone locate the app and tap the icon to run Take your smart phone to your device and follow the instructions below 1 Tap Add New Device to Add device Devices My Device AHD y Ow Add Nev Device Eoo y i E E 2 In the Devices Setting you can add your device by UID On the DVR you will see QR Code on the first page of Setup Wizard and your UID number On the app tap the QR Code button ae and use your smart phone s camera to scan the QR Enter a Device Name anything you like the username and password for your device as shown below EeE gt EeEeyx EE E www amcrest com 40 Q AMCREST AMDV960H4 User Manual z Omn 8 alm 11 04 lt Device Setting
15. 12 1 Configure the Amcrest Link 12 2 Live view in Amcrest Link 12 3 Playback in Amcrest Link 13 SMARTCLIENT WEB FOR PC 13 1 Login Your Device 13 2 Live View 13 3 Playback 13 3 1 Remote playback and download 13 3 2 Playback Control 13 3 Local Settings 13 4 Device Settings www amcrest com 2I 28 29 29 30 31 32 32 33 34 34 35 35 37 38 40 40 41 42 44 44 45 46 46 47 47 48 Q AMCREST AMDV960H4 User Manual 1 PRODUCTION Thank you for your purchase of our Amcrest DVR To get the most out of your device s please read through this User Manual thoroughly This user manual covers all the models of our DVR 1 1 Product Key Features Compression Analog channels support PAL NTSC video input and the recording resolution supports up to 960H Digital channels support 1M 1 3M 2M pixels IP camera Some models support up to 3M pixel IP camera Video encoding parameters of each channel can be set separately including frame rate and bit rate Supports both composite stream and video only stream Audio and video streams are strictly simultaneous Monitoring Supports VGA and HDMI video output The display resolution supports up to 1080P Supports 1 4 8 9 16 screen live view Supports digital Zoom on live view Supports privacy mask Supports PTZ preset and patrol HDD Management Supports 1 8 internal SATA HDD s up to 3TB capacity Supports 1 2 external eSATA HDD s up to 3TB capacit
16. Q AMCREST AMDV960H4 User Manual AMDV960H4 User Manual Version 1 2 1 www amcrest com Q AMCREST AMDV960H4 User Manual TABLE OF CONTENTS 1 PRODUCTION 1 1 Product Key Features 1 2 Front Panel Controls 1 3 USB Mouse 1 4 Soft Keyboard 1 5 Rear Panel Diagram 2 GETTING STARTED 3 LIVE VIEW 3 1 Understanding Live Preview Icons 3 2 Understanding Live Preview Toolbar 3 3 Understanding Home Menu 3 4 Using Digital Zoom 3 5 PTZ Control 3 5 1 PTZ Presets Patrols amp Patterns 3 5 2 PTZ Context Menu 4 IP CHANNEL 5 DISPLAY SETTINGS 5 1 Camera Settings 5 2 Displays Output Settings 6 RECORD SETTINGS 6 1 Initializing Record Settings 6 2 Scheduling a Recording 7 PLAYBACK AND BACKUP 7 1 Playback files from a video search 7 2 Understanding the Playback Interface 7 3 Backup the recorded file 8 NETWORK SETTINGS 8 1 Configuring General Settings 8 2 Configuring Advanced Settings 8 2 1 DDNS 8 2 2 NTP 8 2 3 E mail Settings www amcrest com NIN Oo KR A 14 15 15 16 17 17 18 20 20 21 22 24 24 25 26 26 26 Q AMCREST AMDV960H4 User Manual 8 2 4 FTP Settings 8 2 4 IP Filter 9 ALARM SETTINGS 9 1 Motion Detection 9 2 Detecting Video Loss 9 3 Detecting Exception 10 DEVICE MANAGEMENT 10 1 Managing HDDs 10 2 Configuring PTZ Settings 11 SYSTEM SETTINGS 11 1 General 11 2 User 11 2 1 Adding a New User 11 3 System Information 11 4 Maintenance 12 APP FOR PHONE AND TABLET
17. Shutting Down Your DVR Proper startup and shutdown procedures are crucial to extending the life of your DVR To startup your DVR please plug the power supply into an electrical outlet It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the unit The Power indicator LED on the front panel should turn on indicating the unit is receiving power To shutdown the DVR 1 Enter the Shutdown menu click on Menu gt Shutdown 2 Select the Shutdown button 3 Click the OK button 4 Unplug the power supply on the rear panel to safely shutting down the system 2 2 Rebooting and Locking Your DVR In the Shutdown menu you may also reboot or lock your DVR Locking your DVR will return you to the Live Preview mode The username and password must be re entered to access the menus again The Reboot button will reboot your DVR To reboot or lock your DVR 1 Enter the Shutdown menu by clicking Menu gt Shutdown 2 Select the Lock button to lock the DVR or the Reboot button to reboot the DVR www amcrest com 9 Q AMCREST AMDV960H4 User Manual 3 LIVE VIEW The Live Preview mode is automatically started after the DVR boots up It is also at the very top of the menu hierarchy thus hitting the ESC multiple times depending on which menu you re on will bring you to the Live Preview mode 3 1 Understanding Live Preview Icons There are multiple icons on each display in Live Preview mode to i
18. System Tue PTT TT TTT TT TTT TTT TTT Tt gt yste Wed BRR RRR Shut Down Thu BRR RRR RRR Fri BRR RRR Q AMCREST St BERR RRR RRR uera O Default 1 Enter the Record Settings menu Main Menu gt Recording gt Schedule www amcrest com 18 Q AMCREST AMDV960H4 User Manual 2 Select the Camera to edit schedule for Check Enable Schedule 4 Select recording Type Recording type can be based on time and triggered by a schedule motion detection motion or alarm and alarm Motion detected and alarm triggered recordings are further explained in Configuring Alarms 5 Repeat the steps for other cameras or copy settings from one channel to others by Copy To 6 Click OK to finish and save the schedule settings www amcrest com 19 Q AMCREST AMDV960H4 User Manual 7 PLAYBACK AND BACKUP 7 1 Playback files from a video search To initiate playback Menu Display ws Playback Backup Event e Log Search BECEN ane Channel All 123456 status L LIL E L O L C 7 Network Alarm Device Video Type Start Time 29 09 2014 Detail GF System mE we Shut Down l aiana End Time O AMCREST Zo 1 Select the channel you d like to playback 2 From the Video Type menu select the type of video you d like to playback The options are Manual Schedule Motion and All Video Search 21 314 1 3 16 on j j f j 00 06 2 12 23 E T T TTT O B a a a a a O B a a a a ee ee O
19. ate and time You can simply select any item you want to move such as the Channel Name and or the Date and Time and click and drag it to the position you d like it to be To exit the OSD Display Position screen press the right click button A context menu will appear with two options Save and Exit To exit without saving simply choose Exit If you want to save your changes choose Save first www amcrest com 15 QAMCREST AMDV960H4 User Manual e Image Settings Gives you access to change camera image including brightness contrast saturation and hue e Mask When checked this allows you to create place and shape a privacy mask which obscures part of the image on the associated channel 5 2 Displays Output Settings Live Preview allows you to customize your display to your own needs The settings available in this menu include Display resolution Transparency To adjust the menu transparency Mouse Sensitivity Border Adjustment To adjust the border of video output Audio Enables disable audio output for the selected video output www amcrest com 16 Q AMCREST AMDV960H4 User Manual 6 RECORD SETTINGS There are multiple ways to setup your DVR for recording They include setting up a recording schedule triggering recording by motion detection and manually starting the recording 6 1 Initializing Record Settings Before setting your DVR up for recording certain settings should be configured first
20. button to save the new configuration Detail If one IP camera is connected with your DVR you can click this button to show this IP camera s status Scan Click this button and all the IP cameras in your local area network will be listed EUN www amcrest com 14 Q AMCREST AMDV960H4 User Manual 5 DISPLAY SETTINGS 5 1 Camera Settings Camera menu is where you can make adjustments to how the DVR displays the feed coming from your cameras You can adjust aspects of each channel camera including e Camera No Choose the camera channel you want to edit here The Camera No is the same as the number written on the rear panel next to the BNC socket used to connect the camera e Camera Name Select a name for the camera you ve selected By default all channels are named the same as the Camera No field but this can be set to anything you d like up to 16 characters e Disable Preview When checked the live view of the channel you ve selected will be disabled e Display Camera Name When checked the name you ve selected for the camera channel will be displayed on screen as an overlay e Record Date When checked the date as displayed will be recorded directly on your videos This can be useful as it creates an inseparable record of exactly when the footage was captured e OSD Display Position Gives you access to a screen where you can easily set the exact positions of any overlayed text such as the camera name and the d
21. e To backup the recorded files GS Display LEGEN Search Channe All 123 45 6 7 8 Status a 2 8 8 8 8 8 ee Network Alarm Vie Video Type Al Start Time 29 09 2014 O System my B J Shut Down CYT y A End Time 29 09 2014 ww O AMCREST 25 My Backup 1 Select the channel you d like to backup 2 From the Video Type menu select the type of video you d like to playback The options are Manual Schedule Motion and All 3 Set your Start Date Time and your End Date Time 4 Select Backup and the backup file list will be shown E Display BEC Search mA 9 09 2014 12 05 14 29 09 2 12 21 42 5 00MB 12 00 26 1 00MB 12 21 20 5 00MB 11 58 39 512 00KB 12 00 26 1 00MB n AARAD 724 25 E ON 83 39 29 09 2 2 05 14 29 09 26 Network Alarm XE Device BAS 29 09 2014 12 05 14 29 09 2C System a i 29 09 2014 11 58 39 29 09 2 A 29 09 2014 12 05 14 29 09 20 29 09 2014 11 58 39 29 09 21 ple yle peels 29 09 2 E 12 00 26 1 00MB 1 26 5 00MB 6 Sh ut Down i E aati sD J OU MV ao ae ee AI A 29 09 7012 05 i 26 5 OOMR D AMCREST A j i 9 2014 12 05 14 OOMB Upload www amcrest com 22 Q AMCREST AMDV960H4 User Manual 5 Select the file s to be backup and click Next 6 Click Refresh to look for USB devices to which recorded files can be backed up 7 Click Start to begin the backup www amcrest com 23 Q AMCREST AMDV960H4
22. e Click Shows pop up menu or exit current Ul page 3 Scroll wheel This is used to change the selected item for list control www amcrest com 6 Q AMCREST AMDV960H4 User Manual 1 4 Soft Keyboard When a mouse is used to perform task on the DVR clicking on a text input field will bring up the Soft Keyboard esc TP 2P3P4 pS pop eoo jajwletrityyjupifofey d _ fatstottfaphpi yk yy Ty TEI Pel TT 0008 E The buttons on the soft keyboard represents abi Lowercase Designates lowercase input is being used AB Uppercase Designates uppercase input is being used Backspace Delete the character in front of the cursor EEE Space Input spaces between letters Enter Confirm selection Esc ESC Exit out of Soft Keyboard 1 5 Rear Panel Diagram AUDIO IN VIDEO IN 1 2 RCA connectors for analog audio input BNC connector for analog video input RCA connectors for analog audio output DB9 connector for VGA output Display local video output and menu eSATA port connect eSATA HDD for recording or backup 6 HDM HDMI output Display local video Audio output and menu Connector for LAN Local Area Network 8 USB Connector for USB device 9 PTZ PTZ control port Some models don t support this feature R8485 www amcrest com 7 Q AMCREST AMDV960H4 User Manual DC POWER IN 12V DC power input www amcrest com Q AMCREST AMDV960H4 User Manual 2 GETTING STARTED 2 1 Starting and
23. e the local playback as well as the remote playing in channel settings Select the Permission button to enter the Permission Settings menu 4 Configure privileges for local settings under the Configuration tab The configuration page specifies which menu s the user can access There is no hierarchy and any combination of menus can be selected although some combinations would make little sense in practice 5 Configure privileges for operation under the Operation tab You can select which channels the user has access to and what they can do with them For example you could set a user to have permission to view all channels in live viewing mode but only playback channels 2 and 4 EUU www amcrest com 36 Q AMCREST AMDV960H4 User Manual 11 3 System Information System information is for use by technical support When you call for technical support you need to provide the information here www amcrest com 37 Q AMCREST AMDV960H4 User Manual 11 4 Maintenance Enable auto reboot Will automatically shut the DVR down and restart it at a certain time of the day or week To ensure your DVR work stably it s recommended to enable this checkbox Auto reboot at Choose when you d like the DVR to reboot Typically this will be a time when it s unlikely there ll be any activity for the DVR to record Firmware Upgrade Upgrade Instructs the DVR to update its firmware You ll only need to use this option if instructed to d
24. ings The DVR supports uploading live view streaming or recording file to a FIP server Here you can configure the FTP server information and the schedule for uploading IP Filter An advanced feature which allows you to exercise precise control over what devices IP address es are allowed to communicate with the DVR and which are not Recommended for advanced users only Server Port This is the port that the DVR will use to send information through When you access your DVR from web browser or client software you need to input the server port HTTP Port This is the port through which you will be able to log in to the DVR via web browser RTSP Port This is the port through which you will be able to live view the DVR via RTSP client software UPNP UPnP makes configuring your network easier and faster To use the UPnP setting on the DVR you ll need a router which supports this feature with UPnP enabled UID The DVR s Unique Identifier code for P2P For convenience you can have this code sent to your email account by clicking the Send UID button provided that you ve already set up your email account www amcrest com 25 QAMCREST AMDV960H4 User Manual 8 2 1 DDNS To setup DDNS 1 Check the DDNS checkbox to enable feature 2 Select DDNS Type 3 Input the user name and password 8 2 2 NTP A Network Time Protocol NTP Server may also be setup on your DVR to keep the date and time current and accurate 1 Au
25. name UID 2 Input the user name and password 3 Select main stream or sub stream for live view If your device is in internet it s recommended to select Sub stream Sub stream has much lower bitrate than main stream but main stream has much better image quality 4 Click Login then you will connect the device to live view EUMM www amcrest com 44 Q AMCREST AMDV960H4 User Manual 13 2 Live View V Network Surveillance admin FA 19 49 47 Preview Playback Local Settings Device Settings Logout J Channeiot 11 04 2014 18 48 59 FRI 11 04 2014 18 49 06 FRI 11 04 2014 18 49 04 FRI Ss Se J Channelo2 Basic Settings F Channel03 Advanced Settings I Channei04 Si Channel05 Anti flicker E J Channel06 off v I Channelos Contextual Canerad Medium vI Y off v Threshold Medium 11 04 2014 18 49 09 FRI Den Caneet OR 6 2614 Sat 62 49 05 Canera 10 Preview The screen layout emulates the multi channel live view screen of the DVR showing you images coming directly from your cameras in near real time Some delay is caused by the network Internet connection you re using to access the device You can select a single camera or multi channel viewing by using the Viewing Mode buttons in the lower right corner Playback Opens the Playback interface which operates in much the same way as the playback interface on the DVR itself Local Settings Defines how SmartClient will manage and save footage and
26. ndicate different camera status These icons include R Motion Detection Icon Indicates motion detection HB IP Channel Icon Indicates this is an IP channel It could be 720P 960P 1080P Record Icon Indicates the current channel is recording A Audio Icon Indicates the current channel is outputting audio as Video Disable Icon Indicate the preview of this channel is disabled 3 2 Understanding Live Preview Toolbar Click any channel in live view mode and a toolbar will be pop up VIDEO LOSS Camera0 1 Playback click this icon to enter the playback menu 2 Audio mute unmute this channel 3 PTZ control the PTZ of this channel www amcrest com 10 Q AMCREST AMDV960H4 User Manual 4 Digital Zoom 5 Image parameter control change the parameters of this camera 6 Channel configuration 7 Exit toolbar 3 3 Understanding Home Menu Click the right button of the mouse and the home menu will be pop up 1 Home Icon enter the main menu Single channel live view Four channels live view Eight channels live view Nine channels live view Next group live view Picture in picture mode Manual record o ON OO oO KR WO LD Setup wizard 3 4 Using Digital Zoom To use digital Zoom in Live Preview mode 1 Click one channel on live view the toolbar will be pop up 2 Select Digital Zoom enter digital Zoom mode Ol To enlarge the picture 2 times for each click
27. o so by Technical Support Remember to Export your configuration first so you don t have to re set everything Default Settings Restore Loads the factory default settings This must be done after a firmware upgrade to ensure proper operation of the DVR You can retain your settings recording schedule and so on by using the Import Export Configuration function before upgrading the firmware Configuration Export Creates a file containing all the settings you ve customized including your recording preferences schedule user list and so on To export your settings Eo www amcrest com 38 Q AMCREST AMDV960H4 User Manual 1 Insert a USB flash drive into the USB port on the front of the DVR Ensure it has enough free space a few MB is sufficient the file is less than 50KB and that it is not write protected 2 Choose Configuration Import Export You ll see a file browser showing the contents of the storage device 3 Click Export to save your settings Exporting your settings will overwrite any previous settings you ve saved to that flash drive If you want to do sequential configuration exports you ll need multiple USB drives or rename the file using a PC advanced users only Configuration Import Operates in the same way as the Export function but is used to load a previously saved configuration file Locate the file you want on your flash drive it will be called config time amp date tgz For example config2
28. remote visitor 1 White List If you select the white list only the listed IP addresses can connect your DVR While 2 Black List If you select black list the listed IP addresses cannot connect your DVR 3 None If you want to disable this function please select NONE for restricted type Then any IP can have access to the DVR www amcrest com 28 Q AMCREST AMDV960H4 User Manual 9 ALARM SETTINGS 9 1 Motion Detection Set up properly using motion detected recording will increase the number of days your DVR is able to record It will only record relevant events rather than recording everything making searching for an event easier To set up motion detection 1 Select the channel you d like to configure 2 Check the checkbox of Enable to enable Motion Detection 3 Click the applicable Set button of Motion Detection to setup the motion detection area and sensitivity for that channel 4 Configure the schedule for motion detection User can define when it s armed or disarmed during 24x7 www amcrest com 29 Q AMCREST AMDV960H4 User Manual 5 Configure the Action can define what will happen when the camera detects motion The actions include turn on the buzzer send email and trigger recording 9 2 Detecting Video Loss Video Loss is regarded as a potential alarm event and is considered to occur any time that the DVR doesn t receive an active video signal on any of its inputs The default behavior of
29. the DVR when a channel has no incoming video signal is simply to display Video Loss on a black background over the associated channel If you re not using all the inputs on your DVR then some channels will be in a permanent Video Loss state Just be sure that you don t enable a video loss action for these channels 1 Channel Which channel camera you d like to set the Video Loss behavior for Enable Whether the selected channel has video loss monitoring active or not Schedule Alters when the current Video Loss Action will be active m a Action The action youd like the DVR to take when this event occurs It s set in the same way as the Action for any other event www amcrest com 30 Q AMCREST AMDV960H4 User Manual 9 3 Detecting Exception Setting exceptions allows the DVR to alert you when irregular events occur These events include 1 HDD Full All installed HDDs are full 2 HDD Error Errors occurred during writing of the HDD no HDD installed or HDD had failed to initialize Net Disconnected Disconnected network cable 4 IP Conflict Conflict in IP address settings EUME www amcrest com 31 Q AMCREST AMDV960H4 User Manual 10 DEVICE MANAGEMENT 10 1 Managing HDDs A newly installed hard disk drive HDD must be first initialize before it can be used with your DVR Initializing the HDD will erase all data on it Menu EA Display HDD SMART amp PTZ tale Search
30. to Sync Enable auto sync your DVR will automatically sync up the time with the NTP server 2 Synchronize Every When you enable Auto Sync here you can define the time in minutes of how often the synchronization should be 3 NTP Server and NTP Port NTP server IP address and port 8 2 3 E mail Settings To configure E mail settings www amcrest com 26 QO AMCREST AMDV960H4 User Manual 1 Enter e mail settings 2 Click the Test button to test e mail settings 3 Select Attached Picture if you want to send email with alarm images the interval of two adjacent pictures is configurable 8 2 4 FTP Settings FTP is used to upload streams to your FTP server You can set up an uploading schedule which is triggered by time motion detection or and alarm To configure FTP settings www amcrest com 27 Q AMCREST AMDV960H4 User Manual 1 Configure FTP server settings 2 Configure the uploading schedule There are multiple icons in Live Preview mode to indicate FTP uploading status when FTP uploading is triggered These icons include w This icon indicates the DVR is uploading the stream of this channel and it work very well H This icon indicates the DVR is trying to upload the stream of this channel but it failed You should check FTP server configuration network and server 8 2 4 IP Filter IP filter is used to manage the remote access to your DVR The management is based on the IP address of
31. view screen Download Path Where SmartClient will save footage that you ve downloaded from the device Snapshot Path Where SmartClient will save still images captured using the snapshot function Convert to AVI When selected SmartClient will use your PC to transcode footage from the device s native format H 264 into a format that your computer indeed almost any computer will be able to playback without special software 13 4 Device Settings You can remote configure the parameters of the device here The configuration menu is almost the same with device local menu Device Settings Recording Channel Settings Search Network Channel Channel01 v Alarm Device System Shut Down Channel Name Camerat Ge Ee ee Position Settings Lower Right v Date Time Position Settings Top Center v Mask www amcrest com 48
32. y Supports S M A R T technology Use pre allocating hard disk management technology and no disk fragments Recording and Playback Supports cycle and non cycle recording modes Supports manual continuous and motion recording Supports 8 recording time periods with separate recording types www amcrest com 4 Q AMCREST AMDV960H4 User Manual Supports Pre record and Post record Supports video data search and playback by channel number recording type time and event Supports pause rewind play fast play slow skip forward and skip backward when in playback located in the progress bar Backup Supports USB device and network remote backup Alarm and Exception Supports various alarm inputs such as hard disk full network break IP conflict and hard disk error Supports various alarm responses such as camera recording on screen warning audible warning send email etc Network Supports 10 100 adaptive network interface Supports TCP IP protocols PPPoE DHCP DNS DDNS NTP UPnP ONVIF RTSP etc Supports remote search playback and download video files Supports remote configuration Supports remote image capturing Supports remote PTZ control Others Supports front panel mouse IR control operation Supports multi level user management each user can have individual DVR access rights Powerful DVR log including operation alarm information and exception log
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