vFax User Manual - Metropark Communications
Contents
1. V VEGRESS VEGRESS vFax User Manual Vegress Fax 2 0 User Manual Page 1 ae VEGRESS Vegress Fax vFax MIRE OV CIVICWE sinies ser eE aa eea AEEA ntesees 3 How to Log in to VF AX ccc cece cence cence ee eeeeeeeeeeeeeeeeeaeeeeeneesgneeees 3 YFA MAVIGAUOM Dal sese are r E EE ENEE 4 Mira SAUS DAN pressar E Ee E NEE 4 Customize your settings c cece cece cece cece eee eee kk kk kK KK KK KK KK KA 5 Update your password J J kK kK kk KK KK KK K K k kaka 5 Cover sheet template s ay sans siyan Ey yara kawana waa kanal kadan p lak NANa 6 Personal settings hkM l kh h h ll kk kk kk kk kk kk kk kk kk KK KK KK K k kk kaka 7 How to send a plain VF aX c cece cece cece cece cece kK KK KK YI 8 How to send an attachment as a VF aX W W h cece cece eee eeeeeeeaeeeaees 9 Email INOUMCATIONS 2a2s20scrsasneaceseuneeomasenene sandsanemassendaadeesanasecasienscs 10 FCC CIV GCI OG aea nek d y Ne Ken kl ad cies ena Ny e K dine ne one d HE Se K ei Wa N k 10 way are E nr ces dean adeoceaes uanaerenaeeies 11 Sile so azer MXkxpxpx w s w X X Shrr Y 11 Vegress Fax 2 0 User Manual Page 2 vFax overview VEGRESS VegressFax vFax is a very simple and intuitive Facsimile Business System You can receive dedicated faxes directly to your email box by using Dedicated Inward Dialing numbers DID You can also send faxes from anywhere in the world if you can acces2. because the receiver s fax is too busy give them a call and see if you can email it Support VegressFax is designed to be very user friendly but may from time to time need service or support Start by contacting your system administrator They may be able to get any problems taken care of locally If that is not an option locate your nearest Vegess Dealer at www vegress com Vegress is a registered trademark of Metropark Software LLC VEGRESS Vegress Fax 2 0 User Manual Page 11
3. 4 E2007 Metropark Send a Fax send a plain fax or attachment faxes with or without cover pages Received view a list of faxes you ve received over the past 30 days Sent view a list of faxes and status you ve sent to other fax machines Queue view a list of faxes that are waiting to be sent out Settings update your password and personal settings of your vFax vFax status bar At the bottom of each page view you will be given the status of the VegressFax system You can see the number of faxes being processed being received and being sent This status bar does not indicate your faxes only but the entire system s status If no faxes are being worked by vFax your status will show an Idle state Receiving 1 fax and sending 1 fax From time to time the status bar may show some other messages such as errors in choosing a non supported attachment type or when a fax is successfully queued Vegress Fax 2 0 User Manual Page 4 Gay Customize your settings VEGRESS If this is the first time you will be using your VegressFax you will want to customize your personal settings Click on the Settings tab on the Navigation Bar At the top right of the screen you ll want to notice the apply changes button As you make each change on this setting page you will want to apply the changes by clicking this button Update your password First you will want to update your password The password that your Administr
4. This is what will be faxed and also emailed back to you as confirmation of a successful or unsuccessful fax job signage faxpdt _ Remove pat Coversheet details From Subject Comments Hi John Here is the fax we talked about Thanks Vegress Fax 2 0 User Manual Page 9 e Email Notifications VEGRESS lf you are used to using an old fashion fax machine you may have selected an option for the fax machine to print off a status page for your records This status page indicated when the fax was placed and if it was successfully transmitted When you use VegressFax you still want confirmation but now the fax and the transmittal status page will notify you by email so you don t have to stand by the old fax machine any more Received Faxes When you check your email you will now see a new email from Vegress informing you that you ve received a new fax You will see the caller ID from the fax machine if being sent by them You will also see the date and time you received the fax It will be a BOLD message just like any unread email If you click on the subject you will see some information about the fax and you will have a PDF or TIF attachment to that email Double click on the attachment and you will see the fax sent to you Now you can delete or save it or print it or forward it what ever you d like to do with it It is now yours forever a VegressFAX d E gl From Subject Received Y l Date Yesterday E E E OA TIAS E E
5. already preset the main system fax number and you will have to type in your DID fax if you want that displayed to your fax recipient VegressFax allows you to choose either Adobe Acrobat PDF or Tagged Image Format TIF If your PDF reader takes a long time to load you may want to select TIF however if you have a new version of Adobe Acrobat you may want to select the PDF Now give the Apply changes button one more click and you are ready to start using VegressFax vEgressFAX HI Z007 Metropark Vegress Fax 2 0 User Manual Page 7 How to send a plain vFax VEGRESS Many companies today still require fax communications VegressFax allows you to quickly send a plain fax to get the info to them via facsimile Log in to vFax or press the send a fax button on the Navigation Bar When at the Send a Fax page view you can send plain faxes or make attachments for fax transmission To send a quick plain fax click on the Type a fax radio button A dialog box will open SO you Can type your simple plain fax Now you may want to uncheck the use cover sheet since this is a simple plain fax but vFax does need to know where you want to send the fax so enter in the fax number of your recipient You can put in or if it s easier for your to see the fax number vFax will ignore them if they get in the way Hi Fax Recipient Fasta number 3145551213 This is a quick plain fax fram my Me qressF ax system You wil
6. ator gave you will be a simple default password to give you quick access to your vFax but you don t want illegal access to your account SOQ CHANGE YOUR PASSWORD Only you will know this new password and if you forget it the administrator will have to change it back to a default state so you can update here again ee EE Kia J p ELE Ek kh So aI li dk B k E J Update your pa ssword Once you apply your changes by clicking the Apply Changes button you ll see your status bar let you know that your user changes have been updated vEqress A Xx EI 2007 Metropark Vegress Fax 2 0 User Manual Page 5 Cover sheet template VEGRESS Next you will want to select the company provided Fax Cover page You may only have one here to select or you may have many It s completely up to your administrator if multiple departments have different cover sheets You may want to Apply your changes again and view your status bar to verify the changes have been updated vEgress 4 5 2007 MWetropark Vegress Fax 2 0 User Manual Page 6 Personal Settings mes In the Personal Settings area you are now going to set the return fax number and the file type that your prefer getting your faxes delivered to you by vFax Personal 3145551212 pdf When vFax sends a fax and uses a cover sheet you can choose what return fax number is displayed on the coversheet Make your choice here Notice that the administrator has
7. i EgressFAX Fax to 3143363995 finished successtully Thu 6 2 2007 11 33 PM 0 vEgressFAX Fax to 3143363995 finished successfully Thu 6 2 2007 10 19 PM 0 vEgressFAX Fax received from 3144391313 lt NONE gt Thu 8 2 2007 10 19 PM Fax received from 3144391313 lt NONE gt vEgressFAA vedresstaxaimetropark com To Glenn Conley Attachments _ Fax_3144391313 pdF 3 KB You have received a fax successtully see attached file Details sender MetroFaxe Pages 1 ize North American Letter Received 2007 08 02 23 33 31 Caller Number 3144391313 Caller Name lt NONE gt Online a Vegress Fax 2 0 User Manual Page 10 Sent Faxes VEGRE EA After you have sent a fax or many faxes you can go about your business and wait for VegressFax to notify via email as to the success or failure of the fax you sent Fax to 3143363995 finished successfully vEgressF AA vegressfaxmimetropark com To Glenn Conley Attachments P doc517 pdf 1 KB Your fax to 314353563995 was completed Successfully Details Pages 1 Receiver MetroFaxl duality 96 Page Width 215 rm Page Length 279 Signal Rate 9600 bits Data Format 42 D MMR Remote Equipment MetroFas Dialogs 1 exchanges with remote device Calls 1 total phone calls placed Processing time was 0 29 Additional information VegressFax will also give you a copy of the actual fax that you sent as an attachment If your fax is unsuccessful
8. l be getting a very plain page with just this text on it Once you are happy with the text wording and you have entered the fax number you can then click Send Fax Then vFax will queue the fax prepare the fax and send the fax Below is what the recipient got in this demo From Fax2 Thu 02 Aug 2007 11 33 19 PM COT Page 1 of 1 Hi Fax Recipient This is a quick plain tax from my VearessFax system You will be getting a very plain page with just this text on it Thank you Vegress Fax 2 0 User Manual Page 8 How to send an attachment as a vfax VEGRESS Most of the time you will want to send a more business looking fax instead of the plain fax Typically you will use a program like Word or Excel to generate the information you would like to fax VegressFax allows you to send the following file formats doc Word Document pdf Adobe Acrobat Xls Excel txt Text tif Tagged Image Format Let s assume you want to fax several documents with a cover sheet First finalize your documents and files that you want to fax Then save them just like any other document and remember where you saved them Then login to VegressFax Choose send attachment radio button and browse for all the files you just saved Notice you can send multiple types of files Then choose use cover sheet and fill in the blanks Now you can send the fax or preview it vFax will take all of your files and create a master fax file PDF
9. s your VegressFax system from the web You will be able to manage your faxes much quicker and with relative ease How to Log in You can access the main entrance to your VegressFax from any web browser vFax is optimized to work with Internet Explore but most browsers will work Just like many of the systems on Vegress you will need to have your email address and your password to gain access You will have to verify that you are setup as a user on the system from your system administrator At that same time your administrator should give you a password Once you gain entrance to your vFax account it s a very good idea to change your password in the settings area If you forget your password you will need to contact your system administrator so they can reset your password to a default status You ll also be able to eliminate this log in step if you choose to check the remember me on this computer check box Your company or administrator may recommend that you do not check this since someone could get on your workstation and send faxes from your account Vegress Fax 2 0 User Manual Page 3 vFax navigation bar VEGRESS Once you gain access VegressFax assumes that you want to send a fax so you will be sent directly to the Send a Fax page At the top of this page and all of the other page views you will see the vFax Navigation Bar One click on each button will transport you to that particular page view vEgress
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