Hardware Manual TSP650II SERIES - STAR
Contents
1. EEE E sek EY C VER EHI AR 17 A Attaching the ACCesSOFIeS iui eere tetra ena PRU RYE YERVN NEA RYN S NEVER TAN dods raviks 19 4 1 Attaching the Holder 19 4 2 Attaching the Rubber Feet e e eder bor 2l 4 3 Switch Cover Installation K pn uade 21 5 Adjusting the Near end 5 22 6 Error TIC AGUS eosa 23 6 1 CPT OTS vecstenorenecunssanccsarucsswmnveraidddsascd ceudecaseboecussinmencetuacsanesias 23 0 2 Unrecoyerable Errors E TEE EEE a 23 7 Preventing and Removing Paper 24 7 1 Preventing Paper SERERE e EX VERRE 24 7 2 REMOVING Paper dins ES ERE A RENE REFERRE RERAR C eECE ni iii isseire 24 753 Releasing The Cutter Lock 25 iub Hirst iu c 26 8 1 Thermal Eee tenente Teas e E ETOO E E HH LECHE uA Ee EUER 26 8 2 Platen Rubber Roller EEPRRERERXERER DUREE ROT RM DUU QE RR reeked 26 8 3 Paper Holdet P M senis 262. Vertical Layout or Wall Mount Level 1 Level 2 Level 2 22 6 Error Indicators 6 1 Recoverable errors Check the recovery conditions The printer can be recovered while maintaining its current status Error description POWER ERROR Recovery condition Thermal head high Flashes at 1 sec temperature detection The printer recovers automatically when the thermal head cools ond intervals error Cover open error The printer recovers when you close the cover Flashes at 4 second The printer recovers when you set a new paper roll and Near end error On P y pap intervals close the rear cover Flashes at 0 5 sec The printer recovers when you set a new paper roll and close the P t error On PESE TETTEN ond intervals cover Ethernet link discon nection detection 1 Flashes at 4 seo Flashes at 4 seo nd Connect an Ethernet cable For details see section 3 2 4 Ether Physical link discon nd intervals intervals net Interface Cable nection Ethernet link discon nection detection 1 IP address lost Flashes at 0 25 Flashes at 0 25 seo Set correct address and restart the printer seo nd intervals nd intervals 1 IFBD HEO7 only 6 2 Unrecoverable errors Turn the printer off check the recovery conditions and then turn the printer back on If the same error occurs after you turn the printer back on the printer needs
3. 1 Unpacking and Installation 1 1 Unpacking After unpacking the unit check that all the necessary accessories are included in the package Paper roll Paper roll guide CD ROM Safety Instruction amp Printer Setup sheet Switch blind Rubber feet EN Screws Holding plate Accessories vary depending on the model and the region where the printer was purchased 1 2 Notes about Installation Es M OD et Choose firm level surface where the printer will not be exposed to vibration Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copi ers refrigerators or other appliances that cause power spikes The power outlet you plan to connect to for power should be nearby and unobstructed Make sure that the printer is not exposed to direct sunlight Make sure that the printer is well away from heaters and other sources of extreme heat Do not locate the printer in a badly ventilated or dusty environment Make sure that the room where you are using the printer is not too humid This device employs a DC motor and switches that have an electrical contact point Avoid using the device in environments where silicon gas can become volatile Use the printer within the boundaries indicated in the environmental requirements Even when the ambient tem perature and humidity are within the specifications avoid radical changes in environmental conditi
4. 02 mm Inner diameter 012 1 mm external diameter 618 1 mm Note 1 Do not glue or tape the paper roll and shaft core together 2 Do not fold the tail end of the paper 3 For details on recommended thermal paper see the following webpage http www starmicronics com support 10 3 6 2 Changing Paper Width When using 57 5 mm width paper rolls attach the supplied paper roll guide to the printer When you change the effective print width paper roll width change the printer utilitys memory switch setting For details see the printer utility help 1 Insert the paper roll guide firmly into the slot in the printer labeled A58 as shown in the figure below Paper roll guide Notel Do not insert the paper roll guide into the slot labeled A 65 It may cause problems 2 Do not change the paper width while the printer is in use The amount of wear on the thermal head rubber roller and cutter varies depending on the paper width This varying amount of wear may cause problems in printing and cutting 3 7 Bluetooth Settings For Bluetooth Interface Models only RST button PAIR button lt LED gt Indicates the status of the Bluetooth interface Green on Not connected Green flashing Ready to start pairing Q Blue on Connected RST PAIR Purple flashing Auto connection ON LED Pair the printer with the master device by following the procedure below 3 7 1 Pairing using S
5. Unit for the 5 6501 Note The following procedure explains how to change the Auto Connection function setting from ON to OFF If you want to change it from OFF to ON please follow the same procedure 1 When paper is loaded in the printer and it is turned on the POWER LED green on the front of the printer turns on 2 If you hold down the RST button on the back of the printer for at more than five seconds initial operations are performed in the same way as when the power is turned on and the LEDs on the front of the printer flash If you press the RST button when the printer is placed upright place it horizontally again while the LED is flashing RST button 3 The following information is printed After that turn the printer off and then back on again to set Auto Con nection to OFF lt Current Setting gt Auto Connection OFF To enable this setting turn Printer Power OFF and turn ON 4 To make sure Auto Connection is set to OFF correctly perform self printing as described in 3 7 3 Confirmation procedure by self printing Note Only Bluetooth Firmware Version 2 0 or later allows you to switch ON OFF by pushing the RST button The Bluetooth Firmware version can be confirmed by self printing For more information see 3 7 3 Confirmation procedure by self printing Setting from the Software After pairing your device and the TSP650II change Auto Connection in the following
6. a wall Holder plate and two flangeless screws The following accessories are necessary when positioning the printer vertically Four rubber feet The following accessories do not necessarily have to be attached Attach it if necessary e Switch cover 4 1 Attaching the Holder Plate lt Precoutions gt B The holder plate is attached to the printer using the included screws and is hooked onto screws that are installed into the wall The screws on the wall are not included Use commercially available screws 4 mm diameter that are suitable for the wall material wood steel beam concrete etc B The printer s weight is approximately 2 4 kg when the largest diameter roll paper is loaded Use screws on the wall that have both shear strength and pulling out strength to withstand a force of at least 12 kgf 118 N 1 Attach the holding plate to the printer Then tighten the two screws that were supplied to secure it in place 2 Position the printer over the screws etc on the wall and then slide it downward to set it in place After setting the printer in place check the screws on the wall again to make sure that they are able to support the printer s weight 19 3 Push cover open lever and open printer cover 4 Insert the roll paper as shown Precautions regarding installation AN CAUTION This caution indicates information that if ignor
7. connect a telephone line to the peripheral drive connector which is used for devices such as cash drawers Doing so may cause the printer to malfunction Also for safety purposes do not connect a wire that may carry ex cessive voltage to the peripheral drive connector 17 Do not open printer covers while the printer is printing cutting Do not pull out paper when the printer cover is closed If liquid or foreign objects such as coins and paper enter the inside of the printer turn the power switch off disconnect the power cord from the AC outlet and consult the dealer that you bought the product from Continuing to use the printer may lead to a short circuit which may cause electric shock or fire The heating element and the driver IC of the thermal print head are easily damaged Do not touch them with metal objects sandpaper etc Do not touch the thermal print head heating element Doing so may make it dirty which will decrease the printing quality Static electricity can damage the driver IC and other components of the thermal print head Avoid touching it di rectly Do not operate the printer if there is moisture which has been caused by condensation or another factor on the front surface of the head The printing quality and the thermal print head s service life cannot be guaranteed if paper other than the recom mended paper is used In particular thermal paper containing Na K or C1 may drastically r
8. memory switch and so on are printed Subsequently the interface information is printed and finally the current ON OFF settings are printed Note If Auto Connection function is set to ON when using devices other than iOS a Bluetooth communi cation with the printer may fail To use devices other than iOS such as the Android Windows devices make sure you turn off the Auto Connection function before using the printer For information on how to set up this function see 3 7 4 Setting up Auto Connection 13 See table below for details of Auto Connection setting Auto Connection ON Auto Connection OFF Reconnecting without changing the master device After the printer is turned on it automatically connects to the last master device that was connected After turning on the printer tap this printer s name on the Blue tooth settings screen on the mas ter device Changing the connected master device Disconnect the Bluetooth connec tion in such a way as to turn OFF the power to the upper level de vice automatically connected Then establish a pairing with a desired master device After turning on the printer es tablish a pairing with a desired master device Example recommended When connecting directly to the printer from one master device 14 When using the printer with mul tiple master device 3 7 4 Setting up Auto Connection Setting up from the Main
9. the printer 3 Insert the power cable plug into an AC outlet CAUTION When disconnecting the cable take hold of the cable connector to pull it out Releasing the lock makes it easy to disconnect the connector Pulling the cable excessively could cause damage to the connector Note We recommend that you use the standard AC adapter and power cord If you are not using the optional AC adapter PS60A 24B1 series and are instead preparing your own power supply note the following points Use a power supply that is 24 VDC 10 and 2 1 A more Select a power supply with current capacity that is appropriate for the actual printing ratio e Use a power supply that supports with SELV output or LPS Limited Power Source Take into consideration the noise in the environment that the printer is installed in and take appropri ate measures to protect the printer from static electricity AC line noise etc 3 4 Turning Power Connect the power cord according to the procedure in section 3 3 Connecting the AC Adapter Turn on the power switch which is on the left side of the printer The POWER lamp on the control panel will light Power switch 3 5 Connecting to a Peripheral Device You can connect a peripheral device to the printer using a modular plug Follow the procedure given below 1 Make sure that the AC adapter s power cord is not connected to the outlet 2 Connect the mod
10. For repairs contact the dealer that you bought the product from Never attempt to repair the product yourself Doing so can be dangerous Never disassemble or modify the product Doing so may result in injury fire or electric shock On models that have cutters or tear bars do not touch the cutter blade or the tear bar There is a cutter or tear bar inside the paper outlet slot Never put your hand in the slot regardless of whether or not the printer is in operation You must open the printer cover to replace paper However because the cutter blade or tear bar is located inside of the cover be careful not to bring your face and hands too close to the blade or tear bar when the cover is open During and immediately after printing the area around the print head is very hot Don t touch it because you could be burned sure to turn off the printer before performing maintenance on the cutter Failing to do so is dangerous N CAUTION e We recommend that you unplug the printer from the power outlet whenever you do not plan to use the printer for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access e Ifan AC cord set is supplied with the product the power cord that is included has been specially designed for the product e Make sure that the printer and the PC are turned off and unplugged from their AC outlets before you make connec tions e not
11. SP Simple Secure Pairing Default 1 Working on the master device tap Settings and set Bluetooth to ON lt 105 gt lt Android gt e000 8 29 36 E lt Settings Bluetooth Settings WIRELESS amp NETWORKS Bluetooth Wi Fi DEVICES 3 Q Bluetooth 2 After turning the printer s power switch on press and hold the PAIR button on the rear interface of the printer for 5 seconds or more and then release it The LED will flash green Flashing green LED 3 Pairing will be possible for 60 seconds from when the LED begins flashing green During this time execute Search for devices from the master device and tap the relevant device from the displayed list Device name Star Micronics default 4 In an iOS device after pairing the LED will automatically begin flashing blue and the printer will be automatically connected In an Android device the LED turns blue only while data is sent 5 Connect to the printer from the master device application and perform printing If the printing is successful the pairing process has been completed 12 Note The printer performs various processes immediately after connecting to or disconnecting from a master device Please wait approximately 0 1 seconds after connecting and approximately 0 5 seconds after disconnecting before beginning communications with the printer 3 7 2 Pairing using PIN code Enter the following information in the master device if it doe
12. THERMAL PRINTER TSP650II SERIES Hardware Manual Caution Symbol These symbols are located near the thermal print head Because the thermal print head is hot immediately after printing do not touch it Static electricity can damage the thermal print head To protect the thermal print head from static electricity do not touch it This symbol is located near the cutter Never touch the cutter blade as you could injure your fingers This symbol is located near the peripheral drive connector Do not connect this to a telephone This symbol is located near the screws securing the case or the protective plate which AN should not be opened by individuals other than service personnel Individuals other than service personnel should not remove these screws High voltage areas in the case can be dangerous Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Thi
13. a and Ver3 0b interfaces In step 2 you need to hold down the RST button for 8 seconds or more Also after finishing steps 1 to 3 to check that initialization was completed correctly perform self printing If the second sheet Bluetooth Information is not printed initialization has not been completed correctly If this happens turn off the printer s power and then try again from step 1 You can check the firmware version from the self printing results See page 13 for the self printing procedure 2 Do not turn off the printer during initialization otherwise initialization will not complete correctly 3 If initialization is not completed correctly turn off the printer s power and then try again from step 1 Made for S iPod iPhone Made for iPod Made for iPhone and Made for iPad mean that an electronic accessory has been designed to connect specifically to iPod iPhone or iPad respectively and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance 9 iPad iPhone iPod and iPod touch are trademarks of Apple Inc registered in the U S and other countries iPad Air and iPad mini are trademarks of Apple I
14. application provided by our company iOS Download Star Setting Utility from the following Web site http www star m jp prjump 000003 html Android Download Star Setting Utility from the following Web site http www star m jp prjump 000004 html Windows Download Star Bluetooth Utility from the following Web site http www star m jp prjump 000006 html 15 3 7 5 Resetting Bluetooth Settings The following procedure explains how to initialize settings that you have changed such as the PIN code device name and so on 1 While inserting a thin object such as the tip of a pen and holding down the RST button on the rear of the printer turn on the printer s power switch The POWER LED green and the ERROR LED red on the front of the printer start flashing 2 Hold down the RST button for 4 seconds or more note 1 and then release it 3 After you release the RST button ifthe LED stops flashing and the POWER LED remains lit green within 12 seconds initialization is complete If the LED continues to flash for longer than 12 seconds after releasing the RST button this indicates that initialization was not successful Turn off the printer s power and then try again from step 1 4 Turn off the printer s power switch and delete the pairing setup with the master device Notel In step 2 if you do not hold down the RST button for long enough initialization will not complete correctly For Ver2 0 Ver3 0
15. ble to a RS 232C port on your PC 3 1 3 USB Cable Connect the USB cable to a USB port on your PC 3 1 4 Ethernet Cable Connect the Ethernet cable to a USB port on your PC 3 2 Connecting Interface Cable to the Printer Printer cables are not included in the package Obtain an appropriate cable that complies with the specifications beforehand Because the appropriate interface cable differs depending on the system that you are connecting the printer to contact the dealer that you bought the product from if you are unsure about what cable to use Pere eee ere errr rere reer re rrr reer re rer reer rere rere rer rrr reer errr rrr reer errr errr reece errr rer rer rer terre rrr rr errr rrr ree rer ere rer rrr rer reer errr rrr rer rrr rer rrr rer rer rer rer ress 3 2 1 Parallel Interface Cable Ferrite core To connect a parallel cable follow the procedure given below 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration Interface cable 5cm maximum 3 Pass the fastener through the ferrite core 4 Loop the fastener around the cable and lock it Use scissors to cut off any excess 5 Connect the interface cable to the connector on the rear panel of the printer 6 Fasten the connector clasps Parallel interface cable 3 2 2 RS 232C Interface Cable 1 Make sure that the AC adapter s power cord is not conn
16. e received including interference that may cause undesired operation This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation MPE But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person s body excluding extremities hands wrists feet and ankles This statement will be applied only for the printers marketed in U S A and Canada CE MARKING WARNING Hereby Star Micronics Co Ltd declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Notice This device can be operated in all European countries Italy The public use is subject to general authorisation by the respective service provider Norway This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund This statement will be applied only for the printers marketed in Europe Trademark acknowledgments TSP650II Star Micronics Co Ltd Notice All rights reserved Reproduction of any part of this manual in any form whatsoever without STARS express permission is forbidden The conte
17. ected to the outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws RS 232C interface cable 3 2 3 USB Cable To connect a USB cable follow the procedure given below 1 Make sure that the AC adapter s power cord is not connected to the outlet 2 Connect the USB cable to the USB port 3 As shown in the figure pass the cable through the cable hooks to hold it in place Cable hook USB cable 3 2 4 Ethernet Cable To connect the cable follow the procedure given below 1 Make sure that the AC adapter s power cord is not connected to the outlet 2 Connect the Ethernet cable to the Ethernet port Ethernet cable IFBD HEO7 Link disconnection detection feature The Ethernet interface model is equipped with a link disconnection detection feature If the printer is turned on when an Ethernet cable is not connected to it the POWER and ERROR lamps are simul taneously turned on and off at 4 second intervals to indicate the disconnection Be sure to connect the Ethernet cable from a PC or hub to the printer and then turn the printer on 3 3 Connecting AC Adapter Note Before connecting or disconnecting the AC adapter make sure that the printer and all the devices connected to it are turned off Then remove the power cord from the outlet 1 Connect the AC adapter to the power cord 2 Connect the AC adapter to the connector on
18. ed could lead to personal injury or property damage Be sure to have qualified personnel install the specified screws and printer to the wall Star is not responsible for any accidents or injuries that occur as a result of improper installation misuse or modifications Especially when installing the printer at a high location make sure that the printer is securely installed to the wall If the printer is not installed securely and falls personal injury or damage to the printer may result Make sure that the mounting surface and installation screws are strong enough to install the printer Securely install the printer so that the weight of the printer and any connected cables will not cause the printer to fall Otherwise personal injury or damage to the printer may result Do not install the printer in an unstable location or a location that is exposed to vibration and shocks If the printer falls personal injury or damage to the printer may result 20 4 2 Attaching the Rubber 1 Ensure that any soiling has been completely wiped off before attaching the rubber feet 2 Attach the four rubber feet in the positions shown in the figure 4 3 Switch Cover Installation It is not necessary to install the switch cover Only install it if it is necessary for you By installing the switch cover the following become possible e Preventing the power switch from being operated by mistake Ensuring that other
19. educe the service life ofthe thermal printhead We recommend that you use paper with the following maximum ion densities 500 ppm of Na 150 ppm of K and 300 ppm of CI For details on recommended thermal paper see the following webpage http www starmicronics com support N CAUTION Wireless Communication Do not use the device where using wireless devices is prohibited or may cause interference or danger The radio waves generated by the device may interfere with the operation of electronic medical devices If you are using any electrical medical device contact its manufacturer for the restrictions on the use of the device Security functionality for Bluetooth is installed in this product Configure the security settings according to the manual available on the Star Micronics website to reduce the risk of security issues This device supports Bluetooth Since this functionality may be limited by local regulations first review the radio laws specific to the country in which the product will be used Below is a list of laws this device has been approved by As Star Micronics is committed to constant innovation revi sions may be made without an announcement Access the Star Micronics website for the latest listing of approvals Please refer to Star Micronics website for the latest information and manuals 18 4 Attaching Accessories The following accessories are necessary when mounting the printer to
20. he cover may cause only one side of the cover to be closed completely If the rear cover is not closed completely the printer may not print 24 7 3 Releasing Cutter Lock If the auto cutter locks up restart the printer by turning the power switch off and then back on A typical locked cutter will be restored when you restart the printer If restarting the printer does not release the locked cutter follow the procedure below Note 1 Be sure to turn off the printer before performing maintenance on the cutter 2 When removing jammed paper be careful not to damage the printer In particular the thermal head is eas ily damaged so do not touch it 1 Make sure that the power cable is unplugged from the outlet 2 Remove the front cover Front cover Cutterunit 3 Remove the jammed paper 4 Turn the knob in front of the cutter until the drive knife reaches the home position Printer cover Home position Drive knife Home position Drive knife 5 Open the rear cover remove the jammed paper and reset the paper 6 Reattach the front cover and turn the power switch on 25 8 Maintenance Accumulation of paper dust and dirt may cause printer to not print portions of characters To prevent such problems perform periodic maintenance such as removing paper dust from the paper transport sec tion and removing the blackened paper dust from the thermal head surface As a g
21. ms e To avoid paper jams and other problems feed the paper at least 1 mm 8 dot lines before printing e If you want to use the cutter to avoid paper jams and other problems we recommend a margin of at least 5 mm from the end of the printed area to the cutting position When you set the paper roll into the printer do not pull out the end of the paper at an angle Do not touch the paper roll when the printer is printing or feeding paper or before the cut operation has finished completely e Holding or pulling the paper while it is being fed may cause paper jams improper cutting or improper line breaks Do not remove the paper while it is being cut This can cause a paper jam 7 2 Removing Paper Jams If a paper jam occurs remove the paper according to the procedure given below 1 Turn the power switch off 2 Open the rear cover 3 Remove the jammed paper 4 Load the paper roll straight and gently close the rear cover 5 Turn the power switch on Make sure that the ERROR lamp is not lit Note 1 If you cannot open the rear cover see section 6 3 Releasing the Cutter Lock 2 Because the thermal head is hot immediately after printing do not touch it 3 Do not pull on the paper with the rear cover closed Doing so may cause damage to or deformation of parts such as the thermal head and the rubber roller 4 Push on both sides of the rear cover to close it securely Pushing the center section of t
22. nc iOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license 9 Android is a trademark of Google Inc 9 windows is registered trademarks of Microsoft Corporation Made for iPhone 6 Plus iPad Air 2 iPad 2 iPhone 6 e iPad Air iPhone 5s iPad mini 2 iPhone 5c iPad mini iPhone 5 iPad 4th generation iPhone 4S iPad 3rd generation iPod touch 5th generation Note as of December 2014 6 3 8 Setup Precautions Caution Symbol These symbols are located near the thermal print head Because the thermal print head is hot immediately after printing do not touch it Static electricity can damage the thermal print head To protect the thermal print head from static electricity do not touch it This symbol is located near the cutter Never touch the cutter blade as you could injure your fingers This symbol is located near the peripheral drive connector Do not connect this to a telephone This symbol is located near the screws securing the case or the protective plate which gt gt should not be opened by individuals other than service personnel Individuals other than service personnel should not remove these screws High voltage areas in the case can be dangerous Z WARNING If you notice smoke or strange odors coming from this product turn the power switch off immediately and remove the power cord from the AC outlet
23. nts of this manual are subject to change without notice All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 2013 2014 Star Micronics Co Ltd TABLE OF CONTENTS 1 Unpacking anid Installations 1 I PENDET TT UU TIT TT 1 1 2 Notes about Installation snes sic cosccecdanticesntacsscasneseaswcaaeseucewiesidpeeceacusdecaseenesecaes 1 2 Parts Identification and Nomenclature eere 2 RM cip FT T 3 3 1 Connecting the Interface Cable to the PC cscscsssnsevssssescesecsssessnesnessneenseee 3 3 2 Connecting the Interface Cable to the 4 3 3 Connecting the AC Adapter penu ta as epa oen Ea RE bae ERE 7 3 4 Turning the Power diss td ssion ttost stss enst 8 3 5 Connecting to a Peripheral Device 8 3 76 Loading a Paper Roll ssssssiissisreressievevsssssssnevsvssotssonsvst oro tototo a ERE vss SKK 9 3 7 Bluetooth Setting For Bluetooth Interface Model 12 35 Setup
24. ons The suitable operating temperature range is as follows Operating temperature 5 C to 45 C 10 When disposing of the printer obey local regulations 1 2 Parts Identification and Nomenclature Printer cover Cover open lever Open to replace paper Use this lever to open Do not open while printing printer cover Power switch Control panel Turnsthe printeron Features lamps that indicate printer and off status and a button for operating the printer star FEED button TSP6501 D When the printer is online pressing this button feeds the paper roll POWER lamp green ERROR lamp red Lights when the printer is online Lights when the cover is open This lamp also indicates errors in This lamp also indicates errors in combination with other lamps combination with other lamps DK Interface connector Peripheral drive connector Power inlet Connects to a host PC Connects to peripheral devices Connects to an optional through a cable such as cash drawers AC adapter Do not connect this to a tel ephone line 3 Setup 3 1 Connecting the Interface Cable to the PC 3 1 1 Parallel Cable Connect the parallel cable to a parallel port on your PC 3 1 2 RS 232C Cable Connect the RS 232C ca
25. people can not easily operate the power switch Install the switch cover as shown in the diagram below The power switch can be turned ON and OFF O by inserting a narrow instrument ball pen etc in the holes in the switch cover 21 5 Adjusting Near end Sensor Use the following procedure to adjust the near end sensor so it is compatible with the size of paper roll you are using Adjustment value according to the paper you are using Horizontal standard Layout Vertical Layout or Wall Mount Paper Width 012 inner diameter 218 outer diameter roll paper 012 inner diameter 218 outer diameter core roll paper um Detected diameter mm Remaining paper length m Detected diameter mm Remaining paper length m Level 1 Level 2 Level 1 Level 2 Level 1 Level 2 Level 1 Level 2 Approx Approx Approx Approx 53 023 228 Approx 3 0 Approx 7 7 029 223 Approx 7 7 Approx 3 0 A A A A A 65 p js Approx 2 5 Approx 6 3 2 piis Approx 6 3 Approx 2 5 A 85 i ioa Approx 1 9 Approx 4 8 ja gie Approx 4 8 Approx 1 9 1 Open the printer cover 2 Insert the tip of a ballpoint pen or similar object into the hole of the adjuster and then push and slide the adjuster to the desired setting When changing the setting make sure that the position of the hole is aligned with the alignment mark indicated by the arrow
26. s equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable For RF interference suppression if a ferrite core is provided with this device affix it to the interface cable This statement will be applied only for the printers marketed in U S A Statement of The Canadian Department of Communications Radio Interference Regulationst This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada The above statement applies only to printers marketed in Canada lt For Bluetooth models gt Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules and RSS Gen of IC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interferenc
27. s not support SSP or when otherwise necessary PIN 1234 default Device name Star Micronics default It is recommended that you change the PIN code for greater security For details regard changing the PIN code please see the Software Manual Star Bluetooth Utility 3 7 3 Auto Connection Function iOS only Each time the wireless connection is disconnected while communicating with upper level iOS devices including iPad over Bluetooth it is necessary to move back to the Bluetooth setting screen in the upper level iOS device and tap the desired printer name again to build a connection This is an iOS specification In order to save this labor this printer is equipped with the Auto Connection function that automatically requests a con nection from an upper level iOS device that was connected to the printer last time The default setting of this function may differ according to the printer model you are using Confirm the default settings for your printer as well as the use examples for ON OFF settings and then make the settings to match your purpose You can also check the current ON OFF setting by performing self printing Confirmation procedure by self printing gt 1 While the printer cover is closed hold down the FEED button on the operation panel and then turn on the power switch Site TSP6501 D 2 Self printing starts and settings for F W version DIP switch
28. to be repaired Error description POWER ERROR Cause Recovery condition After you restart the printer the printer recovers when the mobile Flashes at Cutter error 0 25 second Paper cutting in progress error cutter returns to its home position intervals Note 3 4 Flashes at 1 sec Flash memory error Flash memory access error ond intervals Flashes at 1 5 This is not a recoverable error second intervals Flashes at 2 SRAM error Off RAM access error second intervals Flashes at 3 sec Detection of head thermistor Head thermistor error ond intervals error Flashes at 4 Detection of power voltage Check the condition of the power second intervals error supply and restart the printer EEPROM error Power voltage error Note 1 If an unrecoverable error occurs turn the power off immediately 2 A power voltage error may be a result of a power supply malfunction 3 If the paper is jammed turn the power off clear the jammed paper and then turn the power back on For details see section 6 2 Removing Paper Jams 4 If the mobile cutter cannot return to its home position or the printer cannot perform initial operations manually unlock the cutter For details see section 6 3 Releasing the Cutter Lock If other unrecoverable errors occur contact the dealer that you bought the product from for repairs 23 7 Preventing and Removing Paper Jams 7 1 Preventing Paper Ja
29. uideline clean the printer every six months Note Turn the printer s power switch off before performing maintenance 8 1 Thermal Head To remove the blackened paper dust that has accumulated on the thermal head surface wipe it clean with a cotton swab or soft cloth dipped in alcohol ethanol methanol or isopropyl Note 1 The thermal head is easily damaged Be sure to clean the thermal head with a soft cloth and be careful not to damage the head 2 Do not clean the thermal head immediately after printing when the thermal head is hot 3 Be careful of static electricity while cleaning the thermal head Static electricity can damage the head 4 Turn the power on only after the alcohol has dried completely 8 2 Platen Rubber Roller Using a dry soft cloth wipe off the dirt from the rubber roller Clean the entire rubber roller by rotating it 8 3 Paper Holder Clean the paper holder of debris dust paper particles etc that may have accumulated Rubber roller Paper holder 26 SEAI http www starmicronics com support
30. ular jack plug to the peripheral drive connector on the rear panel of the printer Connect the other end of the cable to the modular jack of the peripheral device A CAUTION Do not connect a telephone line to the peripheral drive connector Doing so may cause the printer to malfunction Also for safety purposes do not connect a wire that may carry excessive voltage to the peripheral drive connector 3 6 Loading Paper Roll Use a paper roll that complies with the printer specifications 1 Push the cover open lever and open the printer cover 2 Load the paper roll into the printer in the direction indicated by the figure and pull the leading edge of the paper straight toward you Paper roll 3 Push on both sides of the rear cover to close it Note 1 Be careful not to pull the paper out at an angle because doing so may cause the paper to jam or skew 2 Be sure not to close the printer cover by pushing only one side 3 Be careful not to get your fingers caught when opening or closing the printer cover 4 After the printer cover is closed the printer performs initial operations from paper feeding to paper cutting Do not open the printer cover until the initial operations are complete 9 3 6 1 Compliant Paper Roll Specifications Paper thickness 53 um to 85 um 79 5 0 5 mm Paper width 57 5 0 5 mm External dimensions e Roll diameter Max 83 mm e Take up paper roll width 80 7 mm 58
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