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Skyus-E Quick Start Guide
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1. FW Skyus E loT Appliance Quick Start Guide FW Skyus E Quick Start Guide Preface Copyright 2015 Feeney Wireless LLC FW a Novatel Wireless company All rights reserved This document may not be copied in part or otherwise reproduced without prior written consent from Feeney Wireless except where specifically permitted under US and International copyright law Disclaimer The information in this document is subject to change without notice Feeney Wireless FW assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www feeneywireless com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names or individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Patents and Trademarks The Skyus E incorporates technologies covered under U S Patents 8 706 104 8 670 897 and other patents pending Feeney Wireless and the FW logo are trademarks of Feeney Wireless LLC Skyus Skyus 3G Skyus 4G Skyus Global Skyus E Skyus DS CIRA CIRA X CIRA X2 Crossroads and Axiom are trademarks of Feeney Wireless LLC Vara
2. FW Skyus E Quick Start Guide Skyus E Administration Interface The Skyus E Administration Interface is an all purpose administrative tool that provides an intuitive Web interface for monitoring configuring and managing the Skyus E From the interface you can check the status of your connections to the WAN and LAN view the status of the Skyus E hardware configure network and security settings add users set permission levels and create and view system logs among other activities Supported browsers are Chrome Opera and Firefox Use of Internet Explorer 10 or newer may result in less than optimal interface performance earlier versions of Internet Explorer have not been tested Skyus E Default Settings The following table provides the default system settings you will need to access the Skyus E Interface Parameter Default Setting Skyus E Local URL http 192 168 66 1 fWXXXXXX where xxxxxx is the last six digits of the MAC address not including dashes or colons shown on the utility log on page Password Local Port Remote Port 8080 Logging In To log in to the Skyus E Interface open a browser on a computer connected to the Internet and type the Skyus E IP address into the address bar The interface login page displays as shown below A summary of the current status of the Skyus E appears on this page for quick reference 11 Skyus E Quick Start Guide CG f D 192 168 66 1 State Connection IMEI
3. Up Time Voltage Temperature Up 4G LTE 3592250505401 52 10 154 254 132 1c ba 8c 9b 99 ca 78 dB 8 dB 89014103277188507037 28 C 70 Hours 35 Min 51 Sec 14600 mV Powered by ax FW Copyright 2015 Feeney Wireless All Rights Reserved Figure 6 Skyus E Utility Login Screen Enter the default username and password and click the Log in icon The default username and password are Username admin Password fwxxxxxx Where xxxxxx is the last six characters of the MAC address excluding separators It is recommended that you change the default password The password can be changed on the Administration gt User tab To log out click the Log out icon on any page The Skyus E Interface will automatically log out after about 10 minutes of inactivity See the Skyus E User Manual in the FW Literature Library for complete information on monitoring configuring and managing your Skyus E Remote Access to the Skyus E Interface The Skyus E Interface can also be accessed remotely if your Skyus has been assigned a publicly routable IP address from your cellular carrier To access the Skyus E remotely the default port is 8080 Access the Skyus E using the following URL http lt IP assigned from your carrier gt 8080 12 FW Skyus E Quick Start Guide Contacting FW For help with installing operating maintaining and troubleshooting this product refer to this document and any other docu
4. When plugging in the USB cable make sure to position the pull tab over the connector for easy modem removal in the future SMA connectors should be tightened to 8 in lbs using a torque wrench with a 5 16 bit Note The cable labeled FW8163 A is the Primary antenna cable and attaches to the outermost antenna connector on the Skyus module The cable labeled FW7837 A is the Secondary antenna cable and attaches to the innermost antenna connector on the Skyus module 6 For GPS models connect the GPS cable to the middle SMA connector not shown 7 Snap the cable clip 5 into place over the antenna connectors 16 FW Skyus E Quick Start Guide 8 Slide the Skyus module into the modem compartment carefully tucking in the cables so that they do not extend beyond the opening of the Skyus E enclosure and do not catch on the front edge of the PCB The Skyus fits snugly in the compartment so be sure to apply firm pressure 9 Replace the faceplate 17
5. Address Translation NAT and firewall Security modde FW Skyus E Quick Start Guide Installation The following sections describe the installation and initialization of the Skyus E Whether your Skyus E is shipped with a Skyus cellular modem installed or you are installing an existing Skyus modem in the Skyus E appliance these instructions assume that the Skyus modem is already activated and provisioned Installation Summary e Inspect the package contents and compare against the packing list e Optional Install your existing Skyus modem in the unit if necessary e Install the Skyus E mounting plate and mount the unit to the plate e Connect the antennas e Connect the Skyus E to the LAN or desired device using the an Ethernet cable e Connect power e Verify the WAN connection e Verify the LAN connection e Recommended Change the default password Package Contents Package contents depend on the configuration ordered Compare the contents with the packing list If any items are missing or damaged contact FW support Item Type Description Skyus E Included Skyus E loT Appliance Power supply options include AC DC DC DC bare wire or auto accessory Power Supply Included i plug commercial or industrial temperature Mounting Plate Skyus E mounting plate Antenna s FW offers several antennas that meet the Skyus E antenna specifications Ethernet 5 Ethernet cable RJ 45 to RJ 45 Skyus Cellular Modem included in many Skyu
6. CSTE TS 00 A aiaa NE AE AEE EENES AEE AE A EOE OEE EE AE EEN 8 OMA CHING tothe LAN urnor EA EEE ET A OE TEEI EENT ONENE O REA 9 Connecting POWETL csssssssssesesesesssscscscscscscscsssssssesssssssssssssesesssssssesssesscscsesescseseseseaeacacasaesesesesssssssssssscseseseaesescscscseseseseacacacacacaeseseseseseeecscscsesees 9 POV EE e AEN EN E E A ENAA 9 Verifying the COMNMECUIONS ssssasssssesssssssvsassiaresnenessonnsosensovsanensossineosensunanoiuansessavanseveatasedstesnsensanlovesesuansabgassoceusensveshsansoacnssdsaudostdsewiadaveansnsasianie 9 PNY LED a E E EE E EE EEE E E EEE A EEE AE 10 ONA eN hs LEDS sepiro EE EEEE E OE ENOR EOE 10 Resetting the SKY US E arsossssirennissunooninroniiomiia itai i iE N EN EEn SENi Ea ai TN EETA REN NTa ii 10 Skys EAMES Tanon INEI CE einn T EEA EE A neni RR 11 IE SAAN Se CNS aena E E E E AAE E O 11 Boa siae N a E N EAE EA ER E A EE EA EAEN EAN A EEA E EEA AE 11 Remote Access to the Skyus E INterface csssssssssssssssssssssscsessssscsessssscsessssscsecsessssucsesscsesessucsessssucsecsessssucsessssucaesassucsesassacsecassscseaeeess 12 Contacting IF WV cscesssosonssscscesssevecvanse ocneosevecwssdasneversuseasasasssaisquaatuensssncess nsesovesnuaumsnsenssnanasdeasusdsnsuewnosneennse exon aradan aidai 13 TAMING EMT RIES aa E eat cauceszve ova E R E A R etna 13 BC Oi ae NE EE A E E A EE OE E A A E E 14 Appendix A Mounting Plate Template sseesssesssessseesseesssesssessseesseesseeosscssseessessecosscoss
7. 96 in 25 15 mm 99 in Figure 2 Mounting Plate Dimensions Not to scale FW Skyus E Quick Start Guide The Skyus E is mounted to the plate by placing the front or back edge of the Skyus E over the spring loaded pins pulling to compress the pins and dropping the opposite edge down over the fixed pins as shown below A how to video on attaching the Skyus E to the mounting plate is available on the Skyus E Product Page on the FW website Figure 3 Attaching the Skyus E to the Mounting Plate Connecting Antennas If you have questions about the appropriate cellular antennas for your Skyus E contact your FW representative Antennas should be located at least 20 mm from any person When using multiple separate antennas for MIMO or Receive Diversity they should optimally be separated from each other by at least 20 mm Connect the primary cellular antenna to the SMA connector on the back panel labeled Primary A second antenna can be attached to the SMA connector labeled Diversity AUX This connector is used for Receive Diversity for 3G connections or multiple input and multiple output MIMO for 4G LTE connections Connect the GPS antenna to the SMA connector labeled GPS All SMA connectors should be tightened to 8 in lbs using a torque wrench with a 5 16 bit Power Ethernet Primary GPS Diversity AUX 9 36v Primary 5 o GPS Secondary Figure 4 Antenna Connections FW Skyus E Quick Start Guide Connect
8. Sight and the VaraSight logo are trademarks of Feeney Wireless LLC Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Intended Use Use this product only for the purpose it was designed for refer to the datasheet and user documentation For the latest product information visit us online at www feeneywireless com Open Source Software This product contains software distributed under a number of open source licenses See the Skyus E User Manual or contact your Feeney representative for complete license information Document Number 25 52 002 11 Revision B FW Skyus E Quick Start Guide Contents E E EAA EN EINT E A O AA N NET NAT A O N O AE O A nea eeanuit 3 Intended Audience seseesseseeesssseesssseeossseeossseeosssscesssseeossseeossserosserossserossssressseeesssseeossserossrerossserossseeesssseeosseeeosseeossseeossserossserossseresssseeossseeossseeossseee 3 D E Oe EIA PIE A POTAE AAA OT E E T E EE A A SE AN AT E E E E A 3 SPECIE UON aAA OAA AAE OAE 4 TT S011 0 9 EEE EEA E EE A ern E E E EE E E E AE E E E ener E er ee 6 DVS eE en a E A EN I I E E I A A Ae emt O 6 PACK AGS CONTENE oenas E E EE EA I EEEIEE E EAEE EEEN EEEE EEOAE 6 AAN a a O e E AO EE E AEA O eee eee 7 Installing the MOUNTING Plate sssssscssssscesesscssssscsssssscsssesscsssssscssssssssesssessessasseesesssesssssssesssessesesesseaeseseeacsesseseseseseeseaesesseaesseseaeseeees 7
9. al The following table describes the Signal Strength LED modes LED Mode Color Description Resetting the Skyus E The Reset button on the Skyus E front panel performs two different reset functions The type of reset performed depends on how long the button is held down When the button is pressed and held down the signal strength LEDs will flash specific colors three times to indicate the type of reset that will be performed when the button is released CAUTION Do not remove power to the Skyus E or disconnect interface cables during a reset Wait until the device is fully reset and the connection has been reestablished Failure to wait might compromise the device NOTE The reset button is functional only when the Activity LED is lit Pressing the reset button will have no effect when the Activity LED is not lit To press the button use a narrow tool such as a precision screwdriver or the end of a paperclip Reset Type Button Press LED Flash Color Description Resets the system using the current settings This Soft 5 seconds Green is similar to removing and reapplying power to the Skyus E Factory Default 10seconds Red Resets the system to the as shipped settings Approximate duration of press t Does not reset firmware to factory settings Any after purchase firmware upgrades will remain intact After a reset restart your browser to reload the Skyus E Interface and ensure that the latest settings are displayed 10
10. data processing framework e Future functionality and features in firmware updates Reset LEDs Button 2 SKYUS E SR a A AP 8 m 6 e x t t ji Reset 3 ge ca Signal Strength Powered by axiom Mounting Plate Figure 1 Skyus E Front Panel Intended Audience This document is intended for users responsible for the configuration and management of the Skyus E and assumes the user possesses a basic working knowledge of computer networking wireless routing and network administration Scope This manual provides quick installation and configuration information See the Skyus E User Manual for in depth information about Skyus E installation configuration and management FW Skyus E Quick Start Guide Specifications Hardware Input Voltage e 9 36V DC AC DC adapter e Typical 12V 0 32A 3 84W e Max 12V 1 56A 18 75W P C ti ower Consumption e Low Power 8V 0 02A 0 16W 3G module running Skyus E Interface with Internet activity e Operating Temperature 20 C to 60 C 4 F to 140 F e Storage Temperature 40 C to 85 C 40 F to 185 F 5 W x 2 H x 5 D Approximate includes mounting plate One 10 100 Ethernet RJ 45 Ethernet switch recommended for expansion if Data Interface eedd Primary Cellular 50 Ohm SMA SubMiniature version A female MIMO if 4G LTE Receive Diversity if 3G 50 Ohm SMA female GPS 50 Ohm SMA female LEDs Power x1 Activity x1 Sig
11. eesseesseeosecosseesseesseesseeosecosseesseesseesseeossesseesseesseeoseeossee 15 Appendix B Swapping MOG GINS eesussssairisiiioitinnii nnna aa NOAA 16 FW Skyus E Quick Start Guide Overview The Skyus E loT Appliance simplifies the effort of implementing wireless connectivity in Internet of Things loT networks Built on FW s proven Skyus cellular modem technology the Skyus E provides a standard Ethernet interface for easy connection to customer devices The Skyus E s rugged compact aluminum body and its ease of installation make it perfect for deployment in a wide variety of loT applications including kiosks digital signage ATMs and many others Powered by FW s own Linux implementation Axiom the Skyus E is capable of supporting nearly any FW Skyus module With Axiom you get rapid connections integrated connection management and robust watchdog logic Skyus E features include e Operation on all major US carrier networks e 4G LTE support on all major US carriers e Modular design allows you to swap between Skyus carrier radio modules e Skyus DS model allows you to switch carriers without switching hardware e Standard Ethernet connection LAN to customer devices e LED status indicators for power activity and signal strength e GPS ready Skyus DS models only e Skyus E Administration Interface for system configuration and monitoring e Integration with Crossroads loT application framework e Powered by the Axiom field
12. ing to the LAN Connect a standard RJ 45 Ethernet cable into the connector labeled Ethernet on the back of the Skyus E Connect the other end of the cable to your host computer switch or separate router Connecting Power Attach an AC DC or DC DC power supply to the connector labeled Power 9 36v mating connector Molex 43025 0400 on the back of the Skyus E Plug the other end of the adapter into the power source Contact FW for available power supply options The pin assignments of the power connector are shown below Refer to the power specifications for operating and maximum allowed voltage ranges Power 9 36v Ground GPO out 9 36V In IGS in Figure 5 Power Connector Pin Assignments Power LED When power is applied the Power LED on the front panel will flash green slowly until the boot process is complete During normal operation the Power LED will flash green quickly The following table describes the Power LED modes LED Mode Color Description Slow flashing System is booting Quick flashing Power is applied boot process is complete normal operation Solid Red System is in a non recoverable unhealthy state Flashing Red Over under voltage or temperature condition Verifying the Connections Connection to the carrier should occur approximately 90 150 seconds after applying power Connection time will vary according to carrier network and signal strength The Activity LED lights up with activity The Signal Stre
13. measure the distance between the holes to make sure the size is accurate as shown below NOTE Some print drivers will provide the option to fit to printer margins which may cause scaling To ensure that the size is accurate make sure to print to actual size 74 93 mm 2 95 in E LA o o E E ioe o lt N 15 FW Skyus E Quick Start Guide Appendix B Swapping Modems The following instructions describe the procedure for swapping modems in the Skyus E enclosure For instructions on installing a Skyus modem into the Skyus E Retrofit kit see the Skyus E Retrofit Assembly Instructions The figure below shows how to access inside of the Skyus E in order to swap a Skyus radio module Faceplate Screws x4 Faceplate Skyus Radio Module Pull Tab Antenna Cable Clip USB Secondary Antenna Primary Antenna Skyus E Enclosure 0 Mounting Plate a a OONO AWN a A A Fe AA Figure 7 Skyus Modem Installation Single SIM Modem 1 Detach the Skyus E from the mounting plate 10 if it is attached 2 Access the inside of the Skyus E by removing the four screws 1 securing the faceplate 2 using a T8 Torx driver 3 Pull out the existing Skyus modem 3 using the red pull tab 4 Remove the antenna cable clip 5 5 Disconnect the USB 6 secondary antenna 7 and primary 8 antenna cables from the existing modem and attach them in the same order to the new modem
14. mentation provided See the Skyus E User Manual in the FW Literature Library for troubleshooting tips If you still have questions contact us during business hours Monday through Friday excluding holidays between 8 a m and 5 p m Pacific Time Contact Us Support E Mail support feeneywireless com Telephone 800 683 4818 O Website vuwwfeenepuiralesscom Mailing Address P O Box 2549 Eugene OR 97402 When contacting technical support please have the following information on hand e Serial number on product label e Date that you received your device e A brief description of the problem Online Library For other documentation see our online document library at http feeneywireless com documents 13 FW Skyus E Quick Start Guide FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communication FW does not guarantee that interference will not occur in a particular installation Operation is subject to the following conditions a This device may not cause harmful interference b This device
15. must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help a0 0 9 Exposure to RF radiation To comply with FCC RF exposure compliance requirements for mobile configurations a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons Do not collocate or operate this device in conjunction with any other antenna or transmitter The TX module FCC ID depends on the Skyus module installed See the Skyus Specification Sheet or the Skyus DS Specification Sheet 14 FW Skyus E Quick Start Guide Appendix A Mounting Plate Template Printed at full size the illustration below can be used to mark the center points of the four screw holes for installing the mounting plate After printing the template
16. nal Strength x4 Signal LED color shows cellular connection type Blue 4G Green 3G Amber 2G No lights No Connection Upgrade Kit Skyus E upgrade kit for easy installation of existing Skyus modules Cellular LTE with fallback to HSPA HSPA UMTS EDGE GPRS EVDO 1xRTT depending on Technologies the Skyus module used Sprint Verizon AT amp T T Mobile Bands See the Skyus Specification Sheet or the Skyus DS Specification Sheet for modem Bands See information Skyus Global not supported Skyus 4G LTE embedded modem kit Verizon T Mobile AT amp T uses software Multi Carrier Support switchable radio technology for multi carrier support Standards Approvals FCC Part 15 Class B GPS Skyus DS Models Only Antenna Connections Satellite Channels Acquisition Time Hot Start 1 second Warm Start 29 seconds Cold Start 32 seconds Accuracy Horizontal lt 5m 90 Altitude lt 8m 90 Velocity lt 0 2 m s Sensitivity Tracking 161 dBm Acquisition Assisted non LTE 158 dBm FW Skyus E Quick Start Guide Acquisition Assisted LTE 153 dBm Acquisition Standalone 145 dBm Operational Limits Altitude lt 600m or Velocity lt 100 m s Either limit may be exceeded but not both Software Boni E TEE AXIOM integrated connection management FW embedded Linux image enables p J gt Y rapid addition of functions features and carrier support Integrated onboard routing Network
17. ngth LED array indicates the strength of the signal being received The color of the LEDs depends on the connection type You can connect to the Skyus E Interface via a Web browser to obtain more information about the connection status From a computer connected to the Internet open a browser and enter the Skyus E IP address in the address bar The login page of the utility displays the state type and up time of the connection among other information See Skyus E Default Settings See Skyus E Administration Interface for information on monitoring configuring and managing your Skyus E FW Skyus E Quick Start Guide Activity LED The Activity LED indicates both network activity and data usage The following table describes the Activity LED modes Note that indication of monthly data plan used is dependent upon configuring your data usage thresholds in the Skyus E configuration If this is not configured the Activity LED will default to blue LED Mode Color Description Intermittent flashing Skyus E transferring data Solid Blue 0 50 of the monthly data plan is used 51 85 of the monthly data plan is used 86 99 of the monthly data plan is used Solid Red 100 of the monthly data plan is used Signal Strength LEDs The Signal Strength LED array indicates both the strength of the cellular signal and the type of connection The array follows the standard 1 4 bar signal strength scheme with four bars indicating a strong sign
18. s E configurations see the Skyus Modul A E aaa ee Skyus Specification Sheet or the Skyus DS Specification Sheet for models FW Skyus E Quick Start Guide Hardware Installation Perform the hardware installation steps described in the following sections These instructions assume that your Skyus E was shipped with a Skyus modem pre installed e If you already have a Skyus modem and want to upgrade to the Skyus E contact FW Sales for the Skyus E Retrofit kit Complete the steps described in the Skyus E Retrofit Assembly Instructions before proceeding with the installation If you want to replace the existing Skyus modem in your Skyus E follow the instructions in Appendix B Swapping Modems Installing the Mounting Plate The Skyus E attaches easily to the mounting plate sold separately The figure below shows the dimensions and mounting hole locations of the plate The mounting hardware you use will depend on the requirements of your enclosure Countersunk bolts or screws may be used Appendix A Mounting Plate Template provides a full scale template you can print and use to mark the screw hole positions Note The plate mounting plate hole spacing supports mounting to a monitor or TV using VESA standard 75 mm hole spacing if the appropriate screws are used 74 93 mm 2 95 in 2 5 c Lj Ec mw 0 zq 2 un L is N wi E F OE a Ho A oy on na X N A TA IT i WE ani inn a Uy 125 98 mm 4
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