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1. Sjppicstonileded Inara JEN LEH Coane Poles mirar Wiin Cece it HT fa and Groape Local eae Terre Chant conection ay TiAl connections 1 2 SEF Herdar titiga LHir IJ 44 View Station and Stop Station 48 NComputing L300 L230 L130 User Manual Note The View Station button may not be present if this function is disabled The View Station button is not present when you select the session that you are currently using To send a message to a session select the session and click on the Send Message button in the toolbar The Broadcast tab allows you to select an access device to send the message to a From entry and a message The access device must be connected to the same host PC The Network Broadcast tab allows you to send a message to an access device that is connected to the same host PC or a different host PC on the same network To view a session s screen select the session and click on the View Station button When viewing a session s screen you may select whether or not to control the mouse and keyboard remotely and whether or not to allow the user to control the mouse and keyboard To see and change these settings right click on the title bar of the session view to bring up a menu There are two settings Controlled by TS Admin and User Input Allowed To stop a session select the session and click on the Stop Station button Info
2. elect Colma Ei rm rimre Sii F a i E wati m Double clicking on an entry in the table brings up the Device Properties window that shows a list of properties and buttons for changing the device s settings UT MAAS Derken huerview EJ Baltian L d Dera bieman Durga Hiiri Derice ha DIFE NTS Dim Desveod Eimi aang od onra i Seis Ho EDLE Er peti Fumana wA Pirrs Wiii S at Bis Murs ade chen Bawa I Sonarelti n c an Langa j Cerne iz Acct pae ef ppt Hoy Mewbes of Urap Meteor jenga IP abi TS 1 a IPT Bl aL Sitio IP 1 1a mip F TEE 1B G1 HE FET Panes taisg i 1 J Taaa Fi Pure iii Pepe Disha J EHE Laa Engh Conseclian a H Enable UES on hr draa LE i The settings you can change are all the same settings you can change when you use the Options window on the access device itself See the access device setup section for details on these settings Note There are four settings you can change in the Device Properties window that you can t change in the access device s Options window e One is the device s name You can configure it on the management console by clicking on the Connection Settings button e The second is the access device s group membership You can add the access device to a group or multiple groups by clicking the Member of Groups button and adding the groups to the list e The third is enabling and disabling USB on the selected device In the Dev
3. L300 L230 L130 User Manual Delay until shutdown seconds Displays the default amount of time after a shutdown command is issued on the host until the shutdown occurs After the shutdown command is issued on the host the shutdown timer starts Then a window pops up on each access device that tells the users they must logoff since the host is shutting down Each user must save their work Also a window pops up on the host that enables the administrator to abort the shutdown timer and start the shutdown immediately or cancel the shutdown When the shutdown timer expires the shutdown occurs Disable Send Broadcast Message Displays whether or not the administrator has disabled broadcast messages See the description of the Sessions tree item for more information about how broadcast messages work Disable Console in Context Menu Displays whether or not the administrator has disabled the Console Icon from showing up in the Windows system tray of a user s virtual desktop session Prevent access of the USB storage devices to the attached device Displays whether or not the administrator has globally prevented access to USB devices on access devices Remote View Control allowed Displays whether or not the administrator has configured the vSpace software to allow administrators to remotely view user and control user sessions Clean up disconnected sessions not in use Displays whether the vSpace software automatically looks for disconnec
4. NComputing s UXP protocol to the L300 device The Numo SOC in the L300 then decodes the data locally and scales it to fit the screen and window resolution set in the user s desktop Media Player Video file in L300 virtual vSpace ep Numo SOC desktop Transcoding Decoding avi wmv etc Encapsulation Engine amp Scaling 42 NComputing L300 L230 L130 User Manual A key advantage of the vSpace transcoding process is that the original video file s codec processing takes place on the host This allows vSpace to work with a wide variety of codecs within the PC that may be updated from time to time These multiple video formats using multiple codecs are then processed by the vSpace transcoding engine into a single compressed video stream that is decoded in dedicated hardware on the L300 This enables the L300 to deliver an exceptional level of performance at alow cost The transcoding process for streaming video uses compression that removes data that will generally not be detectable by the end user However the standard display graphics for normal 2D applications are extended in a separate lossless process This ensures the best possible user experience for all types of interaction with the desktop Another key advantage of this approach is that full screen images on the L300 do not impact the CPU utilization on the host since the Numo SOC s scalar capabilities handle this function locally Host Resources As with any compute
5. which can be used to display messages on any terminal connected to the same host Non administrator users also have access to several settings through the vSpace system tray icon These include Station Information see above Station Information vSpace Send Message see above vSpace Send Message w Browser Acceleration Browser Acceleration Enable or disable Browser Acceleration to wSpace Keyboard Settings alter browser based streaming media performance L300 access devices only vSpace Keyboard Settings Configure the station s keyboard default num lock caps lock and scroll lock states access devices only To make advanced configurations launch the vSpace Administration Console either from the administrator session s system tray icon or by the Start Menu shortcut labeled vSpace Console 46 L300 L230 L130 User Manual NComputing Software Settings local The Software Settings local tree allows you to see and change settings for the host PC Tiani Local Lenn aed Grapa Loea oer AP Local Computer Paicy PAF iarasi amp Settings E ehan Satonge Jacal PEJE ri irrar b TEHETI H LBA Information G alliris ee LEE Der ace Agrerrardisl a WP chran teia LARD TJE Hardee iig LAHi ai Sessions The Sessions item shows information about all the sessions currently active on the vSpace software By clicking on a session in the left window pane you will see two tabs of availa
6. T Product Comparison This user manual covers three distinct L series products L130 L230 and L300 The entry level L130 provides all of the basic features needed for a good virtual desktop experience complete with keyboard mouse monitor and speaker connections The L230 adds a USB port for connecting storage devices a microphone port and more color depth for an even better user experience The L300 delivers the best possible virtual desktop experience with the addition of a high performance video acceleration system that supports full screen motion video higher screen resolutions and more USB peripheral ports The following table summarizes the key differences between the products in the L series family L130 L230 L300 Maximum Screen Resolution Wide 1440x900 1440x900 1920x1080 Standard 1280x1024 1280x1024 1680x1050 Video acceleration for full screen video support No No Yes NComputing L series access devices use remote USB 1 1 or 2 0 to provide transparent USB redirection NComputing L300 L230 L130 User Manual System Requirements The minimum recommended system specifications for a vSpace installation can be very minimal The host PC may only need 1 2 GB of memory a 2 4 GHz single core processor and less than 100 MB of free hard drive space to run a few users However the number of users intended application suite and overall performance expectation will ultimately determine how powerful a computer m
7. a resolution of 1024x768 at a color depth of 16 bits The Mode Test button allows you to choose a desktop setting and do a basic test to see if it works with your monitor Click on the button and the video output will change to the specified resolution color depth and frequency To exit the video mode test press the Esc key on the keyboard Click on the OK button to save the changes and close the window Click on the Cancel button to discard the changes and close the window Note Some monitors may not properly display certain video modes The Password Tab The Password tab contains settings for protecting the access device options with a password TRIR Ge If you select Do not use Password there will be no password required to view or change the access device s settings If you select Protect device Setup Options with Password a dialog box will pop up where you will be required to enter a password twice Then when users click on the Setup button in the Options sub menu they will be asked to enter the password No other menus are affected by this password NComputing recommends setting the password to improve security 33 NComputing L300 L230 L130 User Manual The Update Tab Your NComputing L Series access device may at times require a firmware update To do this select the Update tab and click on the Update button When the access device asks you for a password enter updateme withou
8. ana oo File E Faran Pish rreg 55 i Register custome datr Piare Pira 2 Register eSpace server aotteare When your registration is complete you see the Registration results screen Be sure to click the check box for the Register future L series devices in the background option if you want vSpace to automatically register any unregistered L series access devices that connect to this system in the future Use of this background registration feature requires standard internet connectivity 25 NComputing L300 L230 L130 User Manual I Bag ed cia borer cate Ikipe go Phe ma tepa ied rth r E Fuegia ier Pohe Lees des n backorounc Offline Registration In the case of Offline Registration follow the instructions below If you have completed the online registration section skip to Using the access device e If you dont have standard internet connectivity you can use standard email to register your vSpace software and L series access devices e To use offline registration you again select the Register option and click Next e At the Customer Data screen if the data fields are not already populated enter the registered user s relevant information Each field in this window must be filled in Once all data has been entered click on the Next button e The registration wizard will then show you a list of all unregistered L series access devices that are currently connected to this
9. ee ee oe es ee ee eee Di a mo mri iu CA New click the drop down bax and select DirectShow input option Gok on te ave bution to Sl oda rarae a ee pamer oe e At this point your vSpace server configuration is complete and it should support accelerated streaming to L300 devices for Windows Media Player Windows Media Player Classic and for VLC 19 NComputing L300 L230 L130 User Manual L130 and L230 Device Setup For L300 devices see next section Before MT sail af F E ait P After 5 The access device must be connected via Ethernet to the host PC This can be done using an Ethernet switch a router or some other network connection method Network connection If the network is configured to use DHCP to get dynamic IP addresses you can setup the access device to use it Turn on the access devices and once you see the main screen select the Options button and then select the Setup button computing In the Network tab select whether to use a dynamic IP address or a static IP address If you choose to use a dynamic IP address click on the Save button 20 NComputing L300 L230 L130 User Manual 1sz 168 000 010 GOOF EDIED4OA If you choose to use a static IP address you must enter the IP address and the default gateway Then click on the Save button Installation with monitor mount The L130 and L230 products include a monitor mount mounting col
10. of BLIT HAALT A devo thal cae atia and not actie on ie rath Softreare Sathings Leet LT ALI S Dirazan SS A Device hhares Fisi Eak F BasaylP Har 3 LALIT Caria F 7 5 Seen aye Whina FENE 192188 07 TSR1B O10 SEO DOOFEMAFOCE Bua 1 182 168 09 THEIGAOTI TEGO DORE aD Biiiio 0 iaria O14 IIB O14 SEO DOOFEODONINE Buz 182 168 09 EIGADO IEEIGANI DOOFENDAOTI I Braci 190 16 04 Ti i Se OE Fe Buss 152164016 THEIR TSIEN MOEA Ejot FEN 150188 08 SCG 010 SEO DOORS ADE Bi devcets FENN 182162 0221 THEI OZ2 IERIE DOO ETI Slice 190 168 0 28 192188109 S184 101 DOOR EODOOOFS Boece FENNA 152162034 THEI OIO TEGO DOOFEDI STAD Bln 190 168 0 9 SRB O12 S801 DOOFEODOODOA yD cake 1H 1 IH THEIR IIS TETRAN FEE ee Pia i Baia i aiai a i faia i ain Fa iai i faia i ahi Fa i ed a a Ez E When you select the UTMA UTSA Devices tree item there is a table in the right side of the window that contains information about each access device There is a very wide variety of information available for each access device Clicking on the Columns button enables you to select what columns are displayed You can select a preconfigured group of columns or you can click on the Advanced button to select individual columns to display Select Columns Select group of columns to show OF Device Informations Firmware Network Settings Password Settings Language Connection 54 L300 L230 L130 User Manual NComputing
11. operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation NComputing L300 L230 L130 User Manual Al A DAY YS EMC Registration NCC L300 B AZAA PTD Multi User Computing Access Device Gas 4 L130 ols Ws NCC L130 B Oo e go A oo NCC L130 AlZAAZHALA 7 AAAS Ale European Community d Disposal Information This symbol means that according to local laws and regulations your product should be disposed of separately from household waste The separate recycling of your product will help ensure that it is recycled in a manner that protects human health and the environment NComputing L300 L230 L130 User Manual Product Overview The NComputing L series access devices with vSpace desktop virtualization software dramatically cut your computing costs by enabling up to 30 users to share a single PC server or virtual machine Each user gets their own virtual desktop with a rich multimedia computing experience that is practically indistinguishable from running on a full PC Best of all IT staff and end users do not need special training because this end to end solution is easy to manage and is compatible with standard desktop applications USER M
12. person who is responsible for managing a multi user computing environment such as a local area network LAN The responsibilities of the system administrator typically include installing and configuring system hardware and software establishing and managing user accounts upgrading software and backup and recovery tasks Alias a fictitious name used by an individual as an alternative to her or his true name Client Server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfills the request Console the text entry and display device for system administration messages particularly those from the BIOS or boot loader the kernel the init system and the system logger DHCP Dynamic Host Configuration Protocol is a communications protocol that lets network administrators centrally manage and automate the assignment of Internet Protocol IP addresses in an organization s network Without DHCP the IP address must be entered manually at each computer in an organization and a new IP address must be entered each time a computer moves to a new location on the network Download the transmission of a file from one computer system to another Ethernet the most widely installed local area network LAN technology specified in a standard IEEE 802 3 Firewall a set of related programs located at a network gateway server that protect t
13. take advantage of the NComputing video acceleration capabilities when configured to use the Directshow API and the appropriate codecs check the online Knowledge base or forum for community supported media player options The following table shows many of the popular media formats that are supported by the L300 video acceleration feature using Windows Media Player 10 and 11 or Media Player Classic with appropriate codecs installed Media formats accelerated by L300 virtual desktop in Windows Media Player 10 and 11 or Media Player Classic Media type File extension Example supported codecs QuickTime MOv h 264 uae Meee avi MJPEG DivX Xvid MPEG 4 Interleave aaa maed wmv Windows Media 9 DVD vob MPEG 2 Matroska mkv h 264 M4V m4v h 264 MP4 mp4 MPEG 4 MPG mpg MPEG1 MPEG 2 Flash Video flv h 264 Not a complete list Refer to full listing of enabled codecs provided with recommended codec pack Supported with Media Player Classic only in vSpace version 4 9 1 Note that in vSpace version 4 9 1 wmv vob and flv encoded video is only accelerated for high resolution through Media Player Classic MPC Again any files played with Windows Media Player or any other media player will display well in windows under a 480x360 resolution Acceleration for these video types in Windows Media Player at larger resolutions will follow in an upcoming vSpace maintenance release 44 NComputing L300 L230 L130 Use
14. the bullet labeled DHCP 22 NComputing L300 L230 L130 User Manual Devine ertum If static addressing configurations are used on the network select Static configuration and supply the appropriate IP Subnet Mask Gateway and DNS server primary and alternate information Click OK to save changes and return to the Server Selection screen When your L300 device is connected to the network the LNK light indicating Ethernet link on the L300 front panel should be on and you should see that the Ethernet activity light ACT also blinks when there is active Ethernet traffic to from the device Installation with monitor mount The L300 device comes with a mounting plate and two mounting screws which can be secured to a monitor via 75mm or 100mm VESA compliant mounting holes The L300 device then attaches to the mounting plate resulting in a zero footprint workstation In general we recommend using the top two mounting holes on the monitor to give maximum cable access space Note The L300 product also comes with a Kensington security lock interface for additional theft protection 23 NComputing L300 L230 L130 User Manual Product Registration IMPORTANT NOTICE DEVICE AND VSPACE SOFTWARE REGISTRATION ARE REQUIRED UNTIL YOU HAVE REGISTERED SESSIONS WILL TIME OUT AND DISCONNECT AFTER 1 HOUR YOU HAVE 30 DAYS AFTER THE INITIAL INSTALLATION TO REGISTER IF YOU DO NOT REGISTER WITHIN 30
15. to enable or disable the profile The first profile is called Autodetection Unlike the other profiles its name can never be changed and it has no specified server network address The second and third profiles default names are TS 2 and TS 3 respectively You can change these profile s names and they have a Server Network Address field where you set a host PC IP address 32 NComputing L300 L230 L130 User Manual In each profile there are the following settings The Autoconnect Enabled radio button when activated sets the access device to automatically connect to the selected server when the device is turned on In the User name field you can enter the user name that you want to be entered into the Windows login dialog box upon access device connection In the Domain field only accessible from the vSpace admin console you can enter the domain that you want input to the Windows login dialog box upon connection In the Programs section you can define the application that launches when the access device connects to a host PC using that profile You can make the desktop come up or a define a program to be run that s specified by program name and the folder where it exists on the host PC In the Desktop Size section you can set the video behavior when the access device connects to a host PC using that profile You can set the resolution color depth and frequency For example you can choose
16. vSpace host You cannot select which devices will be registered all devices shown in this list will be registered e On the next screen you then select the Create off line registration file option and click Next 26 NComputing L300 L230 L130 User Manual e You ll need to select the location where you wish to store the registration data file that you ll later email to NComputing Note that you cannot type directly into the Create activation file field but you must click on the Select button to navigate to the directory where you wish to store the offline registration data file e The window below shows the navigation screen that allows you to place the data file in the desired location Feel free to change the File name to something other than activation but don t change the Save as type field The registration file must be of type txt even though the data inside is encrypted and must not be modified Hp Derurarir PE Bip Gores B Fiere PEREAT MpHebeot o Ee doe Been ls u aa TXT bd e Before the registration wizard writes the data file you will get a Summary screen showing all user information that will be written to the data file Also any connected but unregistered L series access devices will be listed for registration e If the data is correct click on the Register button or click Back if you wish to change any of the informati
17. Adobe and Adobe Flash are registered trademarks of Adobe Systems Inc All trademarks are the property of their respective owners NComputing TABLE OF CONTENTS Safety Information Regulatory Compliance Product Overview System Requirements Installation vSpace software installation Multimedia Codec and Player Setup L300 Device Setup Product Registration Online Registration Offline Registration Add Additional vSpace License Completing the Offline Registration Process Updating the vSpace Software Uninstallation Using Your L series Access Device L130 L230 Access Devices L300 Access Devices L300 Multimedia Acceleration Using the vSpace Management Console software Settings local software Settings LAN Hardware Settings LAN local Troubleshooting error messages Glossary FAQ L300 L230 L130 User Manual NComputing L300 L230 L130 User Manual Safety Information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product A user must read this User Manual carefully before use and properly follow the instructions e Make sure that the place of installation is not too hot above 35 C too cold below 0 C or too wet above 85 relative humidity e Avoid any severe impacts to the product e Make sure that the product is not exposed to direct sunlight or any hot machinery e Please keep the product away from any items which have strong magnetic properties e Do not
18. DAYS DEVICES WILL NOT BE ABLE TO CONNECT TO THE HOST IF THE 30 DAY LIMIT IS REACHED YOU CAN STILL ACCESS THE REGISTRATION WIZARD ON THE HOST TO COMPLETE REGISTRATION Product registration is required for all L series devices and Administrator vSpace software to enable normal product use downloading updates and technical support Prior to 2 My Documents registering sessions will time out after one hour and devices will not be able to connect after 30 days When registering the software all the access devices must be connected to the host PC using Ethernet My Recent Documents mi Fiy Computer W My Neteork Places Select vSpace Registration in the Windows Start menu fi li At any time during the registration process click on the Da ecm Cancel button and the process will be cancelled or use th widwsopiate the Back button to return to previous screens in the EE J registration process and modify entries CEE es coma A Uorstel vSpace e At the registration program welcome screen if f E Startup HB GD Space Conse vSpace password protection is turned on you will Internet Exakrer v nage Recatrator need to enter your password Then click the Next CB ouiook Exorass button ete GEE A Remote Assistance ee ae ae e Next you are presented with the vSpace End User Baa jra tor l License Agreement EULA If you agree click in the I agree check box and then click the Next button Online R
19. EM E UTA UTA Salting Hama Te ey sate ee FA Madreure aaber of soars Gri Hot i igh ame a pan eS ureri mhe of ELE J 1c The recta J i Irfana 22 Setting Paie RTH Than Goa ir Hl spate iiptines ib hary H minutes Wy Sinn aiga We Man Shation Argen Ha kD Centon mamanta ieis until hidra Taconis ci H a Havan mittaa ILAH j krah Dlaka bs mre pees baineann imira You Etisk Console in Content Hera Ho Prerak acen d Ha LEt eborege devices ba Ha stadadbarina Ha Ease Asani a ves El cee Gee ee ie i z Elpo WTN Fonta Ho ee Daab beechorcund birar unde Aindra oF Yo Elteni daky bt isa rena Hi RA UTHAMLITS4 UA pit suppeat Yus E Acrenstestor Peed Ha Airin an the How Shatin Ha Backed hoat iai foe adea eramana eupport Eiere Flash lobed Fi Copan rele A N e Maximum number of stations incl Host Displays the maximum number of sessions the vSpace software is configured to support This number includes the host PC This setting is read only e Current number of sessions Displays the number of active sessions This setting is read only e This machine Displays the name of the host PC This setting is read only e This user Displays the currently logged in user s username This setting is read only e System uptime Displays how long the host computer has been logged on This setting is read only e Main Station AutoLogon Displays whether or not the host PC is set to automatically logon at boot up 50 NComputing
20. NComputing L130 L230 and L300 Ethernet Virtual Desktops with vSpace User Manual www ncomputing com NComputing L300 L230 L130 User Manual Important Notices Please note that reproduction of this User Guide in whole or in part without express written permission from NComputing is not permitted NComputing reserves the right to make improvements and or changes to this User Guide and to the products programs and or specifications described herein at anytime without notice Information contained in this document may have been obtained from internal testing or from a third party NComputing shall not be liable for any direct indirect special incidental or consequential damages in connection with the use of this material The latest version of this User Guide can be downloaded from the Documentation page in the support section of the NComputing website at www ncomputing com Refer to the Limited Hardware Warranty applicable to your region for information on what is and what is not covered by the warranty your responsibilities exclusions and how to obtain service It is your responsibility to download a copy of the warranty at the time of purchase to keep for your records The warranty can be downloaded from the Documentation page in the support section of the NComputing website Please refer to the End User License Agreement EULA and Terms of Use TOU that are presented for your review during the software
21. This condition occurs when the host and access devices are on independent subnets The access device can run in this mode but its record will never appear in the administration console s device list Q When try to do a manual firmware update on the access device why does it not connect to the host PC and download the firmware A This condition occurs when the host and access devices are on independent subnets An access device can run in this mode but it can only download firmware updates when it is on the same subnet as the host PC Q When start my access device why does it not automatically update its firmware from the host PC like my other access devices do A This condition occurs when the host and access devices are on independent subnets The access device can run in this mode but it can only download firmware updates when it is on the same subnet as the host PC Q can t download any vSpace software updates A Make sure that the software is registered and the correct TCP IP ports are open see Product Registration section Q Why does a warning message appear when install the vSpace software A Windows provides a firewall that displays a security warning message when a new network port is used see below If you click the Keep Blocking button you will not be able to find NComputing servers If you select the Unlock button the port will be open unless you block it manually If you select the A
22. YI MP4 OGM and MPEG PS TS support Enabling these options will register Media Splitter to open AVI MP4 OGM and MPEG P5 TS Files IF you want to revert back bo system splitters simply uninstall this package _ Enable AVI support Enable MPEG T5 support Enable MP4 support Enable MPEG FS support Enable O66 06M support Associate mky and mka files with Windows Media Player 12 NComputing L300 L230 L130 User Manual iis Haali Media Splitter Setup Installing Cancel Completed Cancel Version 1 10 120 15 Configure Media Player Classic Media Player Classic is preinstalled by the vSpace installer ceate a new shortcut pointing to the mplayerc exe program and inside the folder named C Documents and Settings All Users Start Menu Programs Accessories Entertainment See screen shot This will enable everyone using the machine to access Media Player Classic fniertaineeni Pile Fret We Femi Toor Hel py nat MG pim rre Ti hbisa FPS Ciar and Settings U8 bel Stayt Mares P re AEn bre are F Pie cad Polder Taska ATEA Coa By Le a Fiabe d reah Paret of hah i ifia Chistrantey Thi Foii ar Tiye ther foki jo ook E EET Haii Te E memmen x sharbat Ed Pty Geared a TIRER ekak riipi EI bidee i ftp rrt PrE i Firal Word feocumard S reot Bore Mkh O tonranei lapped Frkin 13 NComputing L300 L230 L130 User Manual NComputi
23. ace console until then groups must be managed on each device Device Setup The Login Settings Tab The Login Settings tab contains various device settings related to performance within Windows including e Video Settings o Resolution o Color Depth e Login Settings o Username o Password must be set within vSpace console on host o Domain o Start following program kiosk mode Note To launch an application instead of going to the desktop enter the executable name in the Program field and its drive folder directory in the Folder field For example launching Internet Explorer on login would require iexplore exe in the Program field and C Program Files Internet Explorer in the Folder field e Sleep if Idle this setting operates within the device firmware to help prevent screen burn in Within Windows the standard Windows screen saver must be used Devine Getug NComputing Coecection SAngs Hage Graps 39 NComputing L300 L230 L130 User Manual Device Setup The Network Tab The Network tab contains the device s network communication settings as well as a Ping Test tool The settings that can be configured are e Device Network Name use to identify the device within the vSpace administration console e IP Configuration o DHCP dynamically obtains settings from the network s DHCP server o Static Configuration requires manual population of the IP settings e P e Su
24. ble information j TAALA airg 4 Load Leer ered Grew tL ocal 4 Lr Coanputer Poo 3H siira sing daca j IEI TE Enbatan UTA i 1P 16E O ET A tamir 0 o ED iaman A Sattings el LEE Carico agraar P iian Seating Lan 4 SE Herdvera Salting LIH The Application loaded tab shows all the applications running on the selected session 47 NComputing L300 L230 L130 User Manual Metreark UTWAAUTSA Sattings ISEL Appkcetonlosded indanradion LARG SE Hroar itira AHi The Information tab shows the following information about the selected session In the toolbar there are three buttons Send Message The Station name field shows the access device s name that was defined via the vSpace admin console The Logged in user field shows the username that is currently logged in The Default user field shows the default username for the vSpace user session If one is not configured it shows the last user that logged in The Status field shows the session connection status The Client connection field shows the UTMA session and the IP address of the access device used The Display Id field shows the access device s display ID The Hardware Id field shows the access device s virtual hardware ID The Keyboard Id field shows what type of keyboard interface is used The Pointer Id field shows what type of pointer interface is used
25. bnet Mask e Gateway e DNS 1 e DNS 2 o Optimize for e LAN e WAN this feature currently disabled Device ert in The Ping Test utility can help in troubleshooting network connectivity problems For instructions on using the Ping Test utility simply leave the text field blank and click Ping Device Setup The Info Tab The Info tab shows all of the data available from the Info Screen see Server Selection Screen above with the addition of two fields e IP Conflict This field indicates whether the device has been assigned an IP Address already in use on the network For the device to function this value should be no 40 NComputing L300 L230 L130 User Manual e Link Detected This field indicates whether the device s Ethernet port is actively communicating with the network Ifthe value is no a network cable may be unplugged and the device will not function properly Devine rtm Computing Device Setup The Password Tab The Password tab allows the user to enable or disable the device s firmware password If set the device will prompt for the password anytime a user attempts to access the Device Setup screen or tries to cancel an automatic connection It is recommended that this password be set before deployment to prevent tampering by unauthorized users Devine leet in Computing Ceneta Settings Mesage Groups Logio Settings E FD poi i Sale Device S
26. click OK to save their changes and exit the Setup screen click Apply to save their changes and remain in the Setup screen or click Cancel to exit the Setup screen without saving their changes Note If changes have been saved with the Apply button clicking Cancel will not undo them Device Setup The Connection Settings Tab The Connection Settings tab is used to configure how the device locates and connects to servers vSpace hosts on the network e Autoconnect the device to a specified server or server group see Manage Groups below without prompting the user e Populate the server list with o Discovered Hosts o Manual IP or Hostname entry o Group List 36 NComputing L300 L230 L130 User Manual NComputing Coreen SAGE Menage Groups Loge Settings Neteock itp Pem U F Aubetennie cl L Hanul Connac Dei e A n E connie bos R Maniki F ar aalam Oreup Lint Device Setup The Manage Groups Tab The Manage Groups tab gives administrators more control over their device s connection options From this tab they can e Add anew Group to the group list e Modify an existing Group e Delete an existing Group NComputing Cera tin Senn Haragi Creuse Laji Saiting Neak imig Brae am i i H na Dee i woe hrame g F aie fone per line When adding a group the user must populate a group name and has the option of immediately addi
27. cmputing com downloads If internet access is unavailable click Browse CD to locate the installer file per the next step After downloading and extracting the installer files or alternately locating them on the product CD run the file called setupnc exe At the installers Welcome screen click on the Next button At the antivirus and firewall warning screen read and follow the instructions then click on the Next button NComputing L300 L230 L130 User Manual Note When dealing with certain firewall applications you may need to make sure that the NComputing exe files have proper access permission to the network These exe files include KMSERVC EXE BOOTSRV EXE KMMSG EXE KMUPDATE EXE KMREGWIZ EXE Within the Exceptions tab of the Windows Firewall the ports that should be opened are TCP Protocol 27605 27615 3581 3597 3645 3646 3725 UDP Protocol 1027 1283 3581 3725 Please see our Knowledge Base at http www ncomputing com support aspx for more details e At the software End User License Agreement screen please read the agreement When you are finished if you agree click on the agree checkbox and then click on the Next button e At the software Terms of Use screen please read the terms of use When you are finished if you agree click on the agree checkbox and then click on the Next button e At the Choose destination location screen you can install to the default locat
28. disassemble repair or rebuild the product e Please properly route all cables and power cords to avoid a tripping hazard An electric shock fire damage to the product or physical injury may occur as a result of tripping over the cable Regulatory Compliance FCC Information This equipment has been tested and found to comply with the limits for a class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment to a power outlet on a circuit different from which the receiver is connected e Consult your dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to
29. e Geet in Padre the Fiert nb ti eet CO creme ot ba check bor rania ciin Pit al per DAES AOT ped or codec Ay inion eri FEITE ao A Lae Dhe Piao Skt fwa the fakaai Options bhb Baten aired rel ECHN ICHA mai hia at poky Piraja doad rhy k C sicteste the updates yesli Led Click on Tools gt Preferences to access the screens for configuring VLC to use DirectShow 17 NComputing L300 L230 L130 User Manual VLC media player Media Playback Audio Video PPR view Help 1 mal EFFects and Filters Cbrl E m Track Synchronization P naa E poa Ei Ee Media Information Ctrl I es Bookmarks Ctrl B YLM Configuration hry Messages Ctrl M Plugins and extensions X Preferences On the Preferences page click the Show settings All radio button to get to the DirectShow settings Interface Galirsyi Eeer mh ee ES TEE 4 Soy m a ey RE ee a ce CBek onthe Show settings gt bs All radio button to access EST DirectShow settings mrm etree pr _ atiass modules CP ee ee eee ee ee E mi 1 Chek on the plus sign next to expand the Input Codecs selections and clbk an Acsgsg medidas te get to this fie he paner Now select DirectShow input from the dropdown box and Save the configuration 18 NComputing L300 L230 L130 User Manual Acess modules minni
30. e server has applications and data storage that are shared in common by multiple computer users A local area network may serve as few as two or three users for example in a home network or as many as thousands of users for example in an FDDI network 60 NComputing L300 L230 L130 User Manual Log on in general computer usage logon is the procedure used to get access to an operating system or application Almost always a logon requires that the user have 1 a user ID and 2 a password Often the user ID must conform to a limited length such as eight characters and the password must contain at least one digit and not match a natural language word MAC Address in a LAN or other network the MAC Media Access Control address is your computer s unique hardware number On an Ethernet LAN it s the same as your Ethernet address When you re connected to the Internet from your computer a correspondence table relates your IP address to your computer s physical MAC address on the LAN vSpace NComputing Desktop Virtualization software PC Personal Computer Router in packet switched networks such as the Internet a router is a device or in Some cases software in a computer that determines the next network point to which a packet should be forwarded toward its destination The router is connected to at least two networks and decides which way to send each information packet based on its current understanding of the state of the net
31. egistration In the case of Online Registration follow the instructions below Otherwise skip to the section titled Offline Registration e f you want to register your software and L series access devices online leave the Register radio button selected and click Next 24 NComputing L300 L230 L130 User Manual At the Customer Data screen if the data fields are not already populated enter the registered user s relevant information Each field in this window must be filled in Once all data has been entered click on the Next button Select Register online using your internet connection and click Next Note If you use a Proxy Server for internet connectivity enter the Proxy connection data here The registration wizard will then show you a list of all unregistered L series access devices that are currently connected to this vSpace host You cannot select which devices will be registered all devices shown in this list will be registered Before the registration wizard communicates with the registration server you will get the following Summary screen showing all user information that will be registered with the vSpace software Also any connected but unregistered L series access devices will be listed for registration If the data is correct click on the Register button to initiate the registration or click Back if you wish to change any of the information Faby dsa yo be
32. er and access device are in the same subnet local area network Make sure any firewall or anti virus programs installed in the host computer or network equipment are compatible with the vSpace software TS ERROR INVALID OR NO SERIAL NUMBER This message appears when no serial number exists in the host computer This message does not indicate an error regarding the serial number of the access device Please see the section about product registration to register the vSpace software and the access devices Connection was closed Message Connection was closed but your data is not lost and application is still running on the server Please connect to the terminal server later This message appears when the connection stops due to abnormalities occurring on the host PC or network equipment Check the Host PC or the network equipment when this message appears and restart the Host PC and access device Unless the Host PC is rebooted existing data in the Host PC may be used as is Check to see if the host PC is overloaded or experiencing stability issues Check to see if the network traffic is overloaded There is a feature in the vSpace software that keeps disconnected sessions running and available If the user reconnects while a disconnected session for that username is present the software will connect the disconnected session to the new session The user will see the desktop as it was when the disconnection occurred The admin
33. es so that multiple host PCs may be administered from one location Click Next and the vSpace software will be installed z neil HEaren ii Tipari Liwani i SA Yeats Thad pak riia Thee sipka ele ced oid ophaal Sd peel cole H Crug vies Ba cose e Installing Media Player Classic is recommended to maximize codec support and L300 multimedia experience Please see the section Media player based video acceleration for more information Diaa C ra Te E T E Coen T a es TI in Teismai CAP rgure er orng a A OLL Ok LELUT T Capping mesched Miaa e At the vSpace successfully installed screen you can display and read print the latest readme file This file normally contains notes specific to the version of vSpace you have just installed Then select whether or not to immediately restart the computer required before vSpace can be used 10 NComputing L300 L230 L130 User Manual Multimedia Codec and Player Setup A key component to enabling your video files to stream properly is installing the appropriate codec s and using video players that have been configured to properly utilize vSpace transcoding and Microsoft s DirectShow API Video streaming in the L300 has been optimized for the DirectShow graphics pipeline and the video players must be configured to match To ensure that your streaming media files work optimally on your L300 you will need to apply these instructions
34. estart the host PC to complete removal process 29 NComputing L300 L230 L130 User Manual Using Your L series Access Device L130 L230 Access Devices For L300 devices see next section The available connection list shows the vSpace hosts to which the device can connect Select a host from the list and click on the Connect button to start The Refresh button refreshes the available connection list computing The Options Menu The Options button brings up a menu where you can view and change the access device s settings Within the Options screen the Reset button resets the access device The Info button brings up a window to view the following information about the access device e Version the version of firmware running on the access device e Build The build number of the firmware running on the access device e Date The date of the firmware running on the access device e Device Model The model number of the access device e Loaded Schema Version The schema version running on the access device e P Address The IP address the access device is configured to use e Gateway The IP gateway the access device is configured to use e MAC Address The MAC address of the access device e Serial Number The serial number of the access device e Alias The alias of the access device defined using the vSpace admin console 30 NComputing L300 L230 L130 User Manual e Loaded from How the access d
35. etup The Update Tab The Update tab allows the user to update the device firmware from a vSpace host on the network To load firmware from the vSpace host simply check the Automatic firmware update checkbox and click Apply The 41 NComputing L300 L230 L130 User Manual device will automatically check for newer versions of firmware on the network simply follow the on screen prompts to complete the firmware update process NComputing E Aulb rmaln Sra E ia a L300 Multimedia Acceleration vSpace Transcoding and the Numo SOC The Numo system on chip SOC in the L300 device and the vSpace enabled host PC work closely together to balance video streaming workloads The vSpace software for the L300 features a unique transcoding engine that can take most any media file format and transcode it for a low bandwidth transfer over the network to the L300 client which then decodes and scales locally This efficient approach allows NComputing to offer low cost clients that can provide full screen streaming video up to display sizes of 1920 x 1080 The vSpace transcoding process works as follows A streaming video file avi wmv etc is activated from the L300 virtual desktop The vSpace transcoding engine starts with the video that has been decoded by the host computer and media player and optimized with Directshow and then it encodes the data into a compressed video stream This compressed video data is then sent over
36. evice loaded its latest firmware update UTMA Info The Close button closes the options menu The Setup Menu Within the Options screen the Setup button brings up a set of tabs for viewing and changing the access device settings Note that this is an optional step to be used for more control of the device The Save button saves all the changes made in the tabs and closes the window This brings the user back to the host PC list The Cancel button discards all the changes made in the tabs and closes the window This brings the user back to the host PC list The Network Tab The Network tab contains settings for network connectivity If you plan to use a static IP configuration click on the Use Static IP Address radio button to set an IP address and gateway address for the access device to use Otherwise click on the Get Dynamic IP Address radio button to configure the access device to use DHCP to get its IP address Note the MAC address is shown here for reference only and cannot be edited 31 NComputing 300 L230 L130 User Manual The Options Tab The Options tab contains settings for host PC connections The Server Connection List is a list of three connection profiles There is a check mark to the right of each profile that is enabled select a profile and click on the Edit button to view and change its settings Select a profile and click on the Enable Disable button
37. hat server until successful or until the L300 is reset If the server group contains more than one name or IP address the L300 tries to connect to the first server in the list for 5 seconds and if no successful connection is made the 38 NComputing L300 L230 L130 User Manual L300 attempts to connect to the second server in the list i e the device does an auto rollover to the next server If after 5 seconds the L300 does not successfully connect to the second server in the list the device attempts to connect to the third device in the list etc When the L300 reaches the end of the list it starts again at the beginning of the server group and continues until a connection is made or until the L300 device is reset To allow for unusual requirements or server weighting algorithms an individual server name or IP address may exist in multiple places in the list Whenever an L300 disconnects from a session autoconnect if set begins at the top of the connection cycle The device does not keep track of the last server to which it successfully connected Issuing a device reset command from the admin console will also cause the autoconnect processing to restart at the top of the cycle In the future as management features are added to the vSpace console groups will be extended from a local device implementation to allow administrators to create and use server groups that are global in scope and management from the host vSp
38. he resources of a private network from users on other networks and control what outside resources its own users have access to The term also implies the security policy that is used with the programs Gateway a network point that acts as an entrance to another network On the Internet a node or stopping point can be either a gateway node or a host end point node Host Computer a computer in which the vSpace program has been installed Internet a worldwide system of computer networks in which users at any one computer can if they have permission get information from any other computer and sometimes talk directly to users at other computers IP Address the Internet Protocol IP is basically the set of rules for one network communicating with any other or occasionally for broadcast messages all other networks Each network must know its own address on the Internet and that of any other networks with which it communicates To be part of the Internet an organization needs an Internet network number which it can request from the Network Information Center NIC This unique network number is included in any packet sent out of the network onto the Internet LAN local area network LAN is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area for example within an office building Usually th
39. ice Properties window there is a checkbox labeled Enable USB on this device e The fourth is the Auto Connect feature It is available under the Connection Settings button in device configuration This feature enables configuring the access device to automatically connect using a specific profile when it is restarted or logged off You can print the access device s information by clicking on the Print button For L230 devices a check box appears on the Device Properties screen that allows the administrator to specify whether or not the USB port can be used on that access device 55 NComputing L300 L230 L130 User Manual In the UTMA UTSA Device Group s tree item you can create groups of access devices for administrative purposes You can use groups to organize your access device records by any criteria Access devices can belong to as many groups as necessary Right clicking on the UTMA UTSA Device Group s tree item will bring up a context menu where you can create a group be et Tari ie Fis brm PH UT Tipp ree SR EN bjeri aa a In the Enter UTMA Device group name window enter the group name and description Emser THA Derice gmup nams Ea a2 Diag Hora Dergimi Low Coena 56 NComputing L300 L230 L130 User Manual Troubleshooting error messages For the latest information and troubleshooting help please visit the NComputing online Knowledge base at http ww
40. inal server products from Microsoft or Citrix simply send the entire media file over the network to be played by the client This means that the client must have a full media player software stack and the necessary codecs to decode those files This means that to achieve the same quality of video as the L300 a thin client must be 2 3X more expensive and require painful management of the local software stack to constantly ensure that codecs are loaded Typically this means the device needs to be similar to a full PC 163 0045 Rev 00q 63
41. installation process The information contained in these documents is very important The EULA and TOU constitute agreements between you and NComputing and are accepted by you by installing and using the product It is your responsibility to print a copy of the EULA and TOU directly from the installer in order to keep for your records This product gives users shared access to computer resources It is not a computer and may not support all software applications especially high resolution graphics applications or 3D games that are designed to be supported by stand alone computers Similarly it may not support all hardware peripherals that are designed to be supported by stand alone computers Refer to your computer operating system and application software vendors license agreements for information on using these products with NComputing systems Additional software licenses may be required Microsoft Windows Licenses You are licensed by NComputing to use the vSpace software under the terms of the EULA You must also acquire the appropriate number of Windows Server licenses and Client Access Licenses for each device or user accessing Windows Server software You cannot use the vSpace software with Windows Client software i e Windows Vista Windows 7 unless a single user and no other user accesses the same Windows Client software at any one time or you are authorized to do so under an applicable license from Microsoft or as expressly set fo
42. ion or you can choose a different location When you are finished click on the Next button e At the Choose Password for Administrator screen select whether or not to use an administrator password If you choose to use an administrator password enter it and retype it Click on the Next button gt Installing Mlempuleng wap 4 tbe M vince Drets Pope ice Boeri Bip siy fib CO pR Ral Ges eked by gni Son ines md tee ee ant n ha HLonpirg cance Amati vou ny ath bo dee Hh ig CG Seed Ls ra ks h As niL a by a oH FiConpuiny concala Thr pareve all OH apply h ha A Corgputng rira roaid on hr BSH Peete bi Gen all eared thee Boe Pat bape Ender the iaar ikr Fa Ha Fraa Hebpe fka Paa Cka pousaad pectin e The following ready to copy files screen will be displayed If this is the first time vSpace has been installed on this system the Create sys info file check box will appear on the screen Unless prompted by support leave the box unchecked Review your selections and click Next NComputing L300 L230 L130 User Manual l Inang AComputing vpn TET t Dee Yee n Faci ba cope Ha A Setup ia noe resty t copy files Cunard Satire R i pou reari fa arera ca changa ary dd tiei bo bagn coppa Mar E eile fe 4 ni e Next select whether or not to install the vSpace console on this system The vSpace Network Administration Console is a feature which extends vSpace s control capabiliti
43. istrator can configure the software to keep disconnected sessions running and available indefinitely or to close them automatically after being disconnected for a specified period of time The setting is in the administrative console s system settings and is called Clean up disconnected sessions not in use Authorization error 58 NComputing L300 L230 L130 User Manual NET 2000 XP Dut Windows Aulhonzaher Email ua Pesse close all your sophcebond You here Dmrakes snd 25 seconds Selore the workplace will shut dawn Esi Station How When two access devices use the same serial number simultaneously the error message appears Check all serial numbers in the vSpace software admin console TS ERROR Stations Limit Exceeded Message When an access device attempts to connect to the host PC and the number of allowed connections is exceeded this message appears Check how many access devices are connected to the host PC Check what operating system is installed on the host PC 59 NComputing L300 L230 L130 User Manual Glossary Access device a network computing device using NComputing patented technology It doesn t use CPU VGA and PC chipsets it only uses a programmable SoC to connect to a Host PC An access device using NComputing User eXtension Protocol UXP can be connected to Host PCs by using the LAN cable Also it can be connected to remote PCs through the Internet using TCP IP Administrator a
44. lar monitor mount screws silver color and mounting collar screws black color for mounting it to the back of a monitor These pictures show the L230 mounting process and the final product fully mounted and ready for use 21 NComputing L300 L230 L130 User Manual L300 Device Setup The L300 must be connected to the host PC via an Ethernet switch router or other network connection The L300 has USB ports dedicated for mice and keyboards as indicated by the mouse and keyboard symbols below the horizontally oriented USB ports The vertically oriented USB ports to the left of the audio connections are for other USB devices NOTE The USB keyboard and mouse ports ONLY support these types of devices No other types of USB devices are supported on these ports The USB keyboard and USB mouse must be directly connected to these ports and cannot go through a separate USB hub Peripherals with integrated USB hubs or combination keyboard mouse devices are not supported by these ports Other USB peripherals can be connected to the vertically oriented ports that are to the left of the audio ports note that these generic ports are not active until you have connected to a vSpace session Network connection The L300 device can be configured to use DHCP assigned network settings or use settings specified by the user To use DHCP assigned settings power on the device then go into the Device Setup click the Network tab and select
45. mp4v mpa mpe mpeg MPQ mpv2 mqv ogm Download and Install a Codec Package As mentioned a codec package is a key ingredient in getting any video to play correctly and one should be installed now A listing of generally available code packages can be found at www ncomputing com mediareference 15 NComputing L300 L230 L130 User Manual Optionally Install VLC Download the installer http www videolan org vic download windows html The tested version is 1 0 5 On the Choose Components screen please uncheck File type associations since these were previously set to Windows Media Player or Windows Media Player Classic In this example VLC is being installed just as an alternative video player VLE media piayer T i a Setup Teme Limes Oam hich asauran of VLC readies plaar 10 nami to rebel Check te anions rhe Noel are onthe k the Crane Beh man no rete ich fect bp coordina Salat the aes of nah Cy mki the aptianal ae Lt The ae x 2 PW Pehi aha Fs AE laa E h E ini ere re Cesi praes ias pons rata etek test gt Cmmi Now launch the VLC application so you can complete its configuration It is recommended that you uncheck the Activate the updates availability notification box and then click OK a Prlecy and Metvork Politica Prevacy and Pdbeeorh Warring They Higa afr Teen cen bee rahe an testo Ges Cadi vate Beer iran LLC aaa ee 0S e
46. n to complete the offline registration process Your devices are now registered and ready for continuous use Updating the vSpace Software Once you have successfully completed the registration process you can update the vSpace software directly over the Internet by selecting vSpace Update from the Start Menu Administra bor iat Fey Documents E Pty Recent Ducumenis FF 45 fey Computer te Pi reb nrk Pboce Note If the Enter Password window appears enter the vSpace administrator password you selected during vSpace installation EF contrat pen Click the Connect button to check for a software update If there aaa T is a new version available click on the Download button to start P okes k the update process If there is no new version available click on CE the Exit button When the download is complete the installation BER Ko orts of the new version will begin Fi Sher FORA Space Console ees b SSE Alternately the latest NComputing software can be obtained from el etter fee hey http Awww ncomputing com downloads AINE granes po Tende Aesistence Uninstallation To uninstall the vSpace program select Uninstall vSpace under the NComputing vSpace folder in the Start Menu or select vSpace from the Add Remove Programs utility in the Windows Control Panel Follow the uninstall utility s prompts to remove the program components After the programs are uninstalled you must r
47. nfomation b Satlings j LEE Darin Agraria Gai fronlabia UT Porte HOST z tiiran tings La a Hrdara Sathings LAH In the USB Device Assignment s tree item you can control connections between USB ports on the host and vSpace sessions To use this function navigate the tree to select a USB port When you right click on an entry under USB Device Assignment s you can de select the Hide the ports that are not connected item to see all ports After selecting a port the following information is displayed e The port number e fa device is connected the device s simple name e The device s longer name usually including the manufacturer and model e A check box for Allow all users access to every USB port When this is selected all USB ports are connected as if in one hub When the box is not checked a list of available USB ports is displayed where you can select which one s is are to be connected to the selected device This list shows each access device s MAC address and its serial number along with a checkbox 52 NComputing fh Metwerk UTMAAITSA Sattinga Fle Wion fier Helo gt Hf I LIMA airg 4 Lod Laer ned Gre oho Loma Ceg Poe Se a es i En HIENI LE iomain b Saitiga se LEE Daren Arrar ee readable LS Poria HIST Web anded Erherced FEI Fardhi E e Port braia J sefia ing La JE Hrdara titiga LAH ira Penh Devicefonnected LGB Hy
48. ng recommends that you use the Folder Options gt File Types tool see sample screen shots below to associate the following file mime types with Media Player Classic e flv e vob WMV 2x General View File Types Offline Files Registered file types _Esensions Fle Types O OA a WDB Windows Media Library S WMF WHF Image SiwMS Windows Media Player Skin File Ey WY Windows Media Audio Video file l whs Windows Media Audiovideo playlist HWM Windows Media Player Skin Package el WPL Windows Media nlaulist x Hew Delete Details for WM extension Opens with er Media Player Classic Change Files with extension WY are of tupe Windows Media Audio video file To change settings that affect all Windows Media Audio Video file files click Advanced Close arcel Apply 14 NComputing Det Ope File AIC halen T Confirr T Always Browse L300 L230 L130 User Manual Action amp Flay OK Cancel 45 plication used to perform action Program Files Media Player Classicimplaye M UseDDE DDE Message Application wmplayer DBE Application Mot Running Topic System NComputing also recommends that you use the Folder Options gt File Types tool to associate the following file mime types with Windows Media Player 3g2 3gp asf aSX avi divx miv m2ts m2v m4v mkv mod Mov mp2 mp2v mp4
49. ng up to four hosts to the group entered by their Hostname or IP 37 NComputing L300 L230 L130 User Manual Sa A ry Ses z E soe nat Sa Saal After a group has been created the user may choose modify the group to add hosts remove hosts or alter the Group Name To accommodate flexible failover scenarios a server is allowed to be a member of multiple groups and can be included in the same connection group multiple times Connection Group Auto Rollover NComputing L series devices and vSpace software have been designed from the beginning to minimize administrative management requirements and the L300 builds on that legacy The L300 has a new auto rollover feature that can provide extended control for those customers needing those capabilities When an L series device is configured for Autoconnect anytime the device is power cycled and anytime a user logs off the device the device automatically attempts to connect to the vSpace server specified in the autoconnect parameter The L300 adds the concept of a server group to the autoconnect feature which in turn creates the auto rollover feature NComputing a Ayioconrectio ear A vSpace server group is a collection of one or more individual vSpace servers specified by a name that s currently defined from inside each L300 devices setup interface If a server group contains only one name or IP address then the L300 attempts to connect to t
50. nts iis Haali Media Splitter Setup License Agreement Sees Please review the license agreement before installing Haali Media Splitter ay TF you accept all terms of the agreement click I Agree Fopyvright c 2004 2009 Mike Matsney All Rights Reserved Redistribution and use in binary form without modification is permitted provided that the Following conditions are met 1 Redistributions in binary Form must reproduce the above copyright notice this list of conditions and the Following disclaimer in the documentation andfor other materials provided with the distribution 2 Absolutely no warranty of Function or purpose is made by the author Mike Matsney THIS SOFTWARE IS PROVIDED BY THE AUTHOR 45 15 AND ANY ExPRESS OR TMP TFA WR RATT Ss TCT ITS REIT MoT PTMITFG To THF TMP TFT WF 11 NComputing L300 L230 L130 User Manual i Haali Media Splitter Setup Installation Folder See Setup will install Haali Media Splitter in the following folder To install in a er different Folder click Browse and select another Folder Click Next to continue Destination Folder C Program Files HaaliiMatraskaSoplitter Space required 5 0MB Space available 92 166 Cancel i Haali Media Splitter Setup Start Menu Folder Seles E Select the Start Menu Folder in which you would like to create the program s p a shortcuts as Sits Disable Gabest s Matroska splitter Haali Media Splitter has A
51. on e Next email the created txt file to registration ncomputing com Alternately you can copy the txt file to another PC if necessary to send the email Add Additional vSpace License The second option on the Type of Registration screen is a feature reserved for future use in extending vSpace software capabilities by adding additional or optional vSpace licenses 27 NComputing L300 L230 L130 User Manual w Lite iit wierd Tree OP Shes eet on ik Me chet repaired action Completing the Offline Registration Process It should normally take only one or two minutes to receive the vSpace license file by returned e mail When you receive the license file save it in a convenient disk location and restart the Registration Wizard Select the Complete offline registration by using activation file option and click Next and navigate to the disk directory where you have stored the returned license activation file Lite hit Wierd fit baehao wie Fe erin HIET on Wi O Pe Lari Haraam T Click Select to do the navigation and click Open once you have located the correct license file Then click Next to load the license file and apply it to the vSpace host system 28 NComputing L300 L230 L130 User Manual u Alp Hokawt FIRS fe hele Bock wer File ba a LEC ee After the offline file is loaded you see the Registration results screen Click the Next butto
52. r the host must decode the original video file to create the images that get displayed on the screen The amount of processing the CPU must do is a function of the video size or number of pixels file format encoding setting and the efficiency of the media player Therefore the number of simultaneous streams that the host can support is a function of all the variables mentioned above Once the host CPU utilization reaches it limit 100 utilization the streaming experience can be impacted For example on a single Intel i7 processor system NComputing has run 30 simultaneous video streams with video sizes that are less than standard DVD size D1 720 x 480 and up to 15 streams at full DVD size It follows that fewer streams can be run simultaneously for larger video formats The NComputing multimedia system is optimized around the standard DVD D1 resolution but High Definition HD source video can still be viewed with the L300 As with any PC HD support is very compute intensive so processing HD content will take additional CPU resources lf many simultaneous videos are needed at the same time NComputing recommends a quad core i7 class processor to maximize the number of streams Torun more simultaneous video streams or HD content dual processor socketed systems e g 8 or more cores can be utilized Types of Acceleration NComputing accelerates three categories of multimedia media player based video embedded browser based video and bro
53. r Manual This tightly coupled system of server side software and optimized client hardware assures that users receive the best possible video experience while getting the maximum use of server resources to drive down costs Refer to the L300 user manual and configuration guides for more details on properly sizing the host computer for your specific application and multimedia needs For example when configured with an appropriate host system many L300 users can play concurrent DVD quality videos scaled to full screen at any resolution even 1920x1080 Browser based video acceleration In addition to the media types supported above in stand alone media players the L300 also supports acceleration of browser based embedded video including Flash video In vSpace version 4 9 1 browser based video acceleration is supported as a beta feature that may be toggled on or off by administrators or end users Unlike stand alone media players with discreet graphics output the graphics output of browser based video is combined with the other web page content vSpace software detects when embedded video is being played in a browser and then directs the output of that video to the vSpace transcoding engine which creates a low bandwidth stream that is transmitted to the L300 device over the network The L300 then decompresses and scales the video stream in hardware up to full screen resolutions for optimal video quality Users will find that video on popular websites s
54. rmation amp Settings ja LITMASLITSA Settings Be eton vew Halo DHA E EM Sy UTA UTS Saiti G sbam Settings call B s s Hatan netting ILAH kena The Product Information tree item shows information about the host s vSpace software ra UTARI TSA Seitims Fae ibin kee Hi 2 HRB ee E UTALEgUTS4 Satine ilim z Gj Sobama Settings ike ard RCTI Spen gt HENE 13 03 2010 Jf Seeman FL ma LA trfcanmbion 2 eirge bi ns r Piip kaaa r paa iir Coe mip ikampa core Lpp bape Copri LR by Piwan re B s s Hathan miiia ILAH j ben 49 NComputing L300 L230 L130 User Manual The License information tree item shows the information entered during the registration process or as shown below how much longer the product will function before registration is required n P m UTARI TEA Seiti Bi fetion Mine H HA HBE iM Sy UTAJUTA Satiri Him iiia zg Softeners Settings heeal Bline Tyo Titel i dws cf ie fee Parana rember af conmectora W FE aah ires nt for nioh activahed shations T Lior Expired tora Satu Apri iTi So Apia W Freien Feir A Company aHaj U Ceevioa Ayre AJEras B d s Harian reiting LEH j borai A Phara saam a AD iiorahion Setting The System Settings tree item shows the following settings for the vSpace software Double clicking on the name of the setting allows you to adjust it unless it is read only which is specified below m UITMAMITSA Settings Be gion wew Hi 2 HA E
55. rth in the Microsoft Windows Server to Windows XP License Rights section of the NComputing EULA In all cases your rights and obligations with respect to the use of vSpace software with Windows Server software and Windows Client software are defined by both the NComputing vSpace software EULA and the applicable Microsoft Software License Agreement or EULA For more information on licensing with Microsoft operating systems see www ncomputing com mslicensing For single user applications of your L series product such as remote control digital signage and 1 1 VDI refer to the same web page for information on client operating systems currently supported The NComputing hardware and software products described in this user manual are protected by numerous granted and pending U S and international patents 2003 2010 NComputing Inc All rights reserved NComputing vSpace and Numo are registered trademarks of NComputing Inc USA Microsoft Windows Windows Media and DirectShow are registered trademarks of Microsoft Corporation Intel Core 2 Core i5 and Core i7 are registered trademarks of Intel Corporation KCC is a trademark of KCC Corporation Matroska is a trademark of CoreCodec Inc VESA is a trademark of Video Electronics Standards Association Kensington is a trademark of ACCO World Corporation QuickTime is a registered trademark of Apple Inc DivX is a registered trademark of DivX Inc Youtube is a registered trademark of Google
56. s Busy Device Emrin HETE UEA Dees iF peat U TALS HAL edd O Li1 14 Ci T O Device hs FEN SLA O Device Mo ORE DEST E Jena Hon TEN A Tit ied TET Eas TSE TRAE L300 L230 L130 User Manual Oleg When you click on the Apply button changes to the USB Device assignments are saved To discard changes simply navigate to another tree item or close the console without clicking on the Apply button Note NComputing L series access devices use remote USB 1 1 or 2 0 to provide transparent USB redirection Transfer speeds are subject to protocol amp network limitations and these USB devices may require driver software that is network amp multiuser aware please test peripherals before deploying Software Settings LAN The Software Settings LAN tree allows you to see and change settings for the host PC and all other PCs on the network that are running the vSpace software Once you select a server in the tree the same settings are present as are in the Software Settings local tree item Pgh edema ITM TTL Sind gy epee 53 NComputing L300 L230 L130 User Manual PE e UT ATT ie kig e pe e tee Hardware Settings LAN local The Hardware Settings LAN local tree allows you to see and change settings for all access devices on the network Y Heteork UTMAAITEA Sattinga BE x He gion yee Hp es BH Xa amp En L UTHAAITSA Devices List 4 Local Leer ered Gree Lol poe Lint
57. sk Me Later button the port will be open temporarily and the security message will continue to appear whenever the port is accessed 62 NComputing L300 L230 L130 User Manual Q Can the product support 10Mbps or 1Gbps A No only 100Mbps is supported Q What is transcoding A Transcoding is the process of converting media formats from one type to another This is a common technique used when wanting to optimize video for a given player or device For instance you may transcode some video to play on a mobile phone vSpace has an efficient transcoding engine that converts video into a stream that can be locally decoded and displayed on the L300 device in real time completely transparent to the end user Q If a customer wants to publish video content optimized for the L300 what format is best A Original content up to standard DVD resolution D1 720x480 will have the best playback experience Content may be encoded in many codecs but if being distributed over the web high compression H 264 or MPEG4 delivers small file sizes but if size is not an issue lower compression formats such as MPEG2 require less processing on the server Please create a test clip in one of the supported formats mentioned in the Multimedia section and test it on your intended video player Q The accelerated multimedia feature of the L300 sounds like simple multimedia redirection How is this different A Multimedia redirection found in term
58. t requirements will vary please test your multi user environment before deployment For more information on supporting multiple simultaneous multimedia streams see the document Configuring an L300 Multiuser Environment CPU recommendations are generation of processor or equivalent Note This table is only a guideline actual use may vary based on system utilization NComputing L300 L230 L130 User Manual For Microsoft OS licensing information see the paragraph on page 2 For each L series device you will need Keyboard and mouse PS 2 for L130 L230 or USB for L300 Monitor A category 5 6 network cable to connect to your existing Ethernet network Optional speakers headphones microphones and USB peripherals Installation vSpace software installation Insert the software installation CD into the host computer s CD drive In most cases a window will automatically appear after a few seconds with installation options If it does not Erina Eatas Stare appear go to My Computer open the CD drive s icon and start the Setup application Computing At the initial setup screen click the Download EE vSpace Latest Software button This will launch a browser window at the NComputing Software omnia RISAU Download Center Locate the correct software based on product model and operating system pooo and download the corresponding zip folder Note the current version of vSpace is always located at www no
59. t the quotes Your access device will walk you through the process of updating the firmware It is crucially important that you follow the instructions If you turn off the access device during the firmware update process it may become non functional After the firmware update process is complete reset the access device by turning it off and on Certain changes in the vSpace software require a firmware update in each access device connecting to it NComputing notifies customers via product Release Notes when a firmware update is required by a given vSpace software update 34 NComputing L300 L230 L130 User Manual L300 Access Devices The Server Selection Screen The Server Selection screen is the first to appear when the L300 device starts From here the user can e Connect to a vSpace host computer on the network NComputing e Configure the device via Device Setup e View the Device Information screen which displays O O O Device ID Firmware Version Board Version Serial Number IP Address Network Mask Gateway MAC Address 35 NComputing L300 L230 L130 User Manual The Device Setup Screen The Device Setup screen holds all of the device s configuration data which is divided into eight categories e Connection Settings default tab e Manage Groups e Login Settings e Network e Info e Password e Update When the user is finished configuring device settings they can
60. ted sessions that are not in use and logs them out after a defined period of time If this feature is turned off set to No or 0 when any access device drops its connection the connection remains active on the host When the user reconnects their disconnected session is reconnected to their new session and all their open files and applications are available again Also in this case the only way to end a disconnected session is for an administrator to stop the session from the console software If this feature is turned on set to any whole number up to 999 the same behavior applies but when a session is disconnected a timer starts If the user reconnects before the timer is up their disconnected session is reconnected to their new session and all their open files and applications are available again If the timer runs out and the session is still disconnected the vSpace software will end the session by itself This makes sure that disconnected sessions do not reserve resources for an indefinite period By default this is set to 5 Support WTSAPI32 Interface Displays whether or not the vSpace software has turned on support for the WTSAPI32 interface This feature is currently disabled Disable background bitmaps under Windows XP Displays whether or not the user is able to set their own background bitmap for their Windows desktop Do not display last user name Displays whether or not the vSpace software displays the last
61. to your host Once you complete these steps that ensure that the codec s are configured properly then the following Video Players should support the file formats mentioned in the L300 multimedia overview e Windows Media Player preinstalled with the OS e Media Player Classic preinstalled with vSpace e optionally VLC Media Player Other video players may be used but they and their codec s must be configured to use the DirectShow API to realize the maximum performance of the L300 Installation and Configuration Procedure Please begin your install with a clean install of Windows 2003 or Windows XP Caution using an older image with pre existing players codec s will likely not provide the full L300 multimedia experience as the configuration settings will not update properly This procedure should be performed while logged in as Administrator The steps to this process are Download the needed software referenced at www ncomputing com mediareference or another site Install Matroska Configure Media Player Classic Install a codec pack of your choosing If desired install VLC Media Player although not needed since two players are already installed Install MatroskaSplitter A filter such as Matroska is needed to determine the true file type of a avi file and allow the Directshow API to utilize the video file Double click and run the file MatroskaSplitter exe to install the Matroska and Haali DirectShow filter compone
62. uch as YouTube will display full motion content up to 480p that can scale to full screen at 1920x1080 resolution Some video in the browser may not be detected by the vSpace transcoding engine In these cases lower resolution video up to 480x360 will play back through the L300 with good performance through the default rendering in the L300 Browser based animation optimization Flash animations are optimized through vSpace and default rendering in the L300 The native rendering of desktop application content by vSpace assures that users get fast updates smooth scrolling and synchronized audio The hardware optimized performance of the L300 gives users a great multimedia experience when running demanding Flash animated web pages 45 NComputing L300 L230 L130 User Manual Using the vSpace Management Console The vSpace Management Console is used to administrate client sessions and configure advanced features Several basic console commands can be accessed by administrators through the vSpace system tray icon These include vSpace Management Console This opens the Management Console so that advanced settings and configurations can be made for the client sessions Space Management Console Station Information Space Send Message Station Information Displays basic identifying data for the current access device Search Desktop wv 00 E 9 32 am vSpace Send Message Opens the vSpace messaging window
63. user name that logged on using a particular access device This is sometimes enabled as a security measure UTMA UTSA USB port support Displays whether the administrator has set the vSpace software to allow using the USB port on L230 access devices Administrator Password Displays whether an administrator password is set Autologon on the Host Station Displays whether the host PC is set to boot up without the Windows logon screen showing on the host PC Background Hardware Activation Displays whether the software silently activates newly connected devices Video Streaming Support Displays whether the host will provide streaming video to compatible devices L300 only 51 NComputing L300 L230 L130 User Manual e Accelerate Flash Globally Displays whether the host will leverage video streaming to deliver high quality Flash to the access device at the cost of higher processor utilization e Compression Ratio 5 95 Displays the level of compression used on the access device s real time output A higher number results in higher display quality at the access device but also utilizes greater network bandwidth USB Device Assignment s Note This feature is only available on the L200 older model L230 and L300 Phrk MATA ing R ee HR RE fF j UT Settings ria P Local Leara ard Groupe iLocal Sep eandard Enhanced PCI to USE Heat Controller Lonel Cranpuier Policy H soften Settings cal E E HIENI LBA I
64. ust be in order to deliver the desired multi user experience Note It is not advised to use a notebook PC as the host Notebooks use power saving features and technologies different than a typical desktop PC This may cause power management and memory incompatibilities Minimum Host Hardware Configuration L130 or L230 Number of Users 1020 20 30 Fast Fast Dual CPU minimum or 2 4 GHz or 3 0 GHz or Most ENR Dua Core DualCore Dual Core Dual or Quad Applications Core Core CPU recommendations are for Pentium class of processor or newer The table below gives recommended specifications for a vSpace host computer based on number of users and the type of applications used NComputing recommends you test your environment in advance of deployment to ensure it meets your expectations Recommended Host Hardware Configuration L300 Number of Users l l _ CPU minimum or Corem 2 Core 2 Core 2 Core i5 Core i7 Productivity Equivalent Applicati l l CPU minimum or Core 2 Core i5 Corei7 Core i7 Core i7 Multimedia Equivalent Applications For the L Series access terminal the maximum number of users is 30 The number of users a customer s installation will support depends upon the host s configuration and performance expectations of the customer Performance results are highly dependent upon the individual host hardware memory video card applications being used OS and network conditions within any LAN WAN Hos
65. w ncomputing com support aspx DHCP server was not found DHCP Emo If the access device cannot find a DHCP server this error message appears Make sure there is a DHCP server on the current network Make sure a LAN cable is connected to the access device Make sure the LAN cable connected to the access device is not a cross over cable Make sure the LAN cable is properly connected to the networking equipment If there is no DHCP server on the current network change to using a static IP address See the section on installing the access device for instructions No Terminal Server found message This occurs when the access device is set to find the host PC and it does not find the host PC where the vSpace software is installed Make sure the vSpace program is installed on the host computer Make sure the LAN cable is properly connected to the host computer Make sure the host computer and access device are in the same subnet local area network Make sure any firewall or anti virus programs installed in the host computer or network equipment are compatible with the vSpace software Host unreachable 57 NComputing L300 L230 L130 User Manual rE E When the access device cannot connect to the host PC this message appears Make sure the server connection list is configured correctly See the section about configuring the access device Make sure the vSpace software is installed on the host PC Make sure the host comput
66. works it is connected to User one who uses a computer system Users may need to identify themselves for the purposes of accounting security logging and resource management In order to identify oneself a user has an account and a username USB Universal Serial Bus is a standard designed to allow peripherals to be connected to a computer using a standardized interface socket and to improve plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer UTMA Ultra Thin Multi Access 61 NComputing L300 L230 L130 User Manual FAQ For the latest information and FAQ please visit the NComputing online knowledge base at htto www ncomputina com support asox Q Must the versions of the vSpace software in a network be the same A Yes different versions can cause data communication problems Please keep all vSpace software updated with the latest version Q When start my access device why is the server connection list blank have the vSpace software on a host PC in my network can connect to the host PC if provision its IP address in the access device A This condition occurs when the host and access devices are on independent subnets The access device can run in this mode but will never see the host PC in its server connection list Q When go to the device list in the administration console why do some of my access devices never show up in the list A
67. wser based animation Each of these categories is accelerated by the L300 virtual desktop using different techniques optimized for the best user experience Media player based video acceleration The L300 virtual desktop accelerates most video formats through standard media players A standard Microsoft Windows 2003 or 2008 server installation contains Windows Media Player 10 or 11 By default these media players only playback a limited number of media types with just a few preinstalled codecs coder decoder For broader support of more media types additional supported codecs can be added when setting up and configuring the NComputing vSpace installation The vSpace acceleration method on the host system directs the output of the media playback to a 43 NComputing L300 L230 L130 User Manual compute efficient transcoding engine that creates a low bandwidth stream that is transmitted to the L300 device over the network The L300 then decompresses and scales the video stream locally in hardware up to 1920x1080 resolution for optimal video quality and always with flawless sound synchronization NComputing video acceleration for up to full screen resolution directly supports Windows Media Player 10 and 11 as well as Media Player Classic Any other media player can be used for effective display of videos in windows that are at approximately 480x360 resolution or less where acceleration is not required Some of these additional media players may also

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