Census Model 4821: User manual
Contents
1. J To open a high security door High security doors are used to secure areas within an installation that not all employees are allowed to access Both a card and a PIN are required to gain access Present your card The touchpad will display ENTER CODE Enter your PIN J Using the Anti Passback Feature Menu Anti passback means preventing one user from giving access to another person by passing back his or her card after accessing a door When the anti passback feature is used the system keeps track of each user in the building A user cannot enter twice he or she must follow every Entry with an Exit The menu is for changing users anti passback status so that they can access or be prevented from accessing the system Press Code The menu options shown on the next page will begin displaying 1 User Status Use to check the user s current status for example Inside or Outside 2 Forgive Forgive means allow the user to enter or exit a door even though the system has detected a problem with the user s anti passback status 3 Lockout User Change the user s status so he or she will be unable to enter the building 4 Num User In Use this option to see how many users according to the system are currently inside the building 5 Forgive All Reset anti passback status and allow all users to enter the next time they attempt door access MUTE Exit Press MUTE to exit2. Press 1 or 2 digits assigned as duress digits followed by your access code The system will transmit a silent alarm to the central station indicating that the user is being forced to disarm the system In response central station personnel will dispatch the proper authorities J Emergency Key Activation Press FIRE or as needed You must press these keys for at least one full second to activate the alarms The system automatically calls the central station In response the central station will dispatch the police fire department or other emergency personnel Each of these keys must be programmed by your installer to be active Not all keys will be enabled for all installations O Adding Changing Removing Users O Your system may be configured so that new users are added or removed by your installation company If that is the case you will not need to use this section O If you will be adding changing or removing users from your own system follow the steps in this section Adding Users 1 Press Code you must use the Installer code or maintenance code to perform this function 27 The first line of the LCD will show Enter Id The second line will display Enter The Number followed by a scrolling menu of the available options CLR Start Over Press to start over if you make a mistake ENTR Accept MUTE Exit menu Press if you want to quit before you finish adding thi
3. ENTR e icom CLR DLY A 7 s 8 9 0 C star 5 LO PoL FIRE AUX liens noor D is f ede coat MODELO 4205 o Door Emergency Keys Figure 1 Touchpads Used with the 4821 System Touchpad Buttons DOOR INT BYPS y MEM gt CODE oy X For operating an access controlled door Activates deactivates interior zones Used to bypass individual zones and to check which zones have been bypassed Displays event history This key is typically used only by your system installer Enables Code 2 users to arm or disarm the system Silences alarm trouble sounds at speakers and touchpads In the interactive menu system the LCD indicates whether it will silence all areas or the area that you are in Also exits some menus CHM CLR DLY POL Controls whether or not a chime tone will sound when someone enters a Chime zone while the system is disarmed Erases a mistake made while entering a code or command Toggles zone status between delayed and instant When the system is armed and the NO DELAY LED is on zones programmed for entry and exit delay will be instant Police key If enabled through programming transmits an alarm to the central station for dispatching the police This key must be held for one full second FIRE AUX Fire key If enabled through programming transmits an alarm to the central sta
4. custom programmed and installed using the options and features that most closely meet your needs If you have any questions about your system talk to your installation company representative This manual provides basic instructions for daily system operation For your convenience separate operating instructions are included for single area and multi area configurations your installer will tell you which type of system you have Some operating procedures are marked with a box 0O to indicate that the feature is optional You or your installer can use these boxes to show which features have been included with your system Knowing how to fully operate your system will enable you to maintain the highest degree of security and prevent false alarms Keep this manual in a secure place for future reference If the instructions in this manual differ from what your installation company representative has told you follow your representative s instructions Your Model 4821 security system can protect your building using sensing devices such as door contact switches and motion detectors These devices provide 24 hour electronic surveillance detection and reporting The 4821 can monitor up to 400 separate zones which are simply protected areas in your building such as doors and windows Through touchpads and audible signals you can quickly identify which part of your system is in alarm You can also disarm selected areas in your buildin
5. page 4 and main interactive menu page 18 only press STAT The LCD either displays a message that all zones are ready or shows the status of Not Ready zones Also displays active alarms and trouble conditions STATUS LCD Display If your system uses the interactive menus the LCD will display a STATUS line when you enter your code This line will display the following messages Message Description Alarm System is in alarm X Alarm Cross alarm is in progress Armed System is armed on Arm Delay An arming delay is in progress Trouble A trouble condition exists Not Ready System is not ready to be armed Ready System is ready to arm Default LCD Display A system status line can be displayed as part of the message s that appear on your LCD when there is no activity at the touchpads See your installer for programming your system for this display Viewing Zone Descriptions At the normal display press 1 STAT The LCD displays each zone number on the first line and a brief description of the zone on the second line then returns to the normal display 31 System Testing Your system may not need the tests described in this section Discuss testing with your security company installer to develop the procedures best suited to your installation Important Weekly tests are recommended to ensure proper system operation The phone line that the system is connected to will be busy during the following tests A
6. resolve the trouble condition The user has paused for too long while performing a function and will have to start over The number of seconds before the system times out can be changed through programming The zone has been successfully unbypassed User has attempted to bypass a zone that has not been assigned Valid zone numbers are 1 999 Your system is programmed so that this zone cannot be manually bypassed The user may have access to all zones but cannot perform functions on this touchpad An attempt was made to arm an area where at least one zone is Not Ready 41 Terms Used in This Manual access code A 4 to 8 digit code that lets users operate the system Different types of access codes exist to allow or prohibit functions such as arming disarming programming and so on anti passback Feature that prevents one user from giving access to another person by passing back his or her card after accessing a door When the anti passback feature is used the system keeps track of each user in the building A user cannot enter twice he or she must follow every Entry with an Exit arm Turn on your system alarms will sound if someone enters the premises bypass Turn off protection to an area zone in your building Central Monitoring Station Your system reports alarms and other problems to the central station via the telephone lines When 42 emergencies occur central station personnel dispatch the app
7. the menu 10 J Changing Door Lock Unlock Schedules Menu This menu is for changing door access schedules from the touchpad You can use this feature to temporarily override door schedules Any operations made using the touchpad will be overridden the next time the schedule for the door takes effect To activate the door schedule menu From the touchpad assigned to the current door press Code From any touchpad enter the number of the door Code For example to access Door 4 press Code The status of the door will display for a few seconds then a menu with the following options will begin scrolling 0 Unlock Door Unlocks the door until the next scheduled lock time Use this option to unlock a door that is currently scheduled to be locked All users will be able to access the door 9 Lock Door Locks the door until the next scheduled unlock time Use this option to lock a door that is currently scheduled to be unlocked No users will be able to access the door without a card or PIN 1 To Sched Restores the selected door to its scheduled setting 2 All Sched Restore all doors to their scheduled settings 3 All Locked Lock all doors Overrides all door schedules 4 Select Door Select another door to lock or unlock 5 Access Door Open a door to allow individual access not the same as unlocking STAT STATUS View the status of the door A Viewing Doo
8. to bypass a zone that cannot be bypassed Confirms a zone bypass Configuring your system for automatic bypass is recommended if you forget to unbypass zones you want protected Contact your installer to do this For security reasons some functions require an access code You cannot change the exit or entry delay state when your system is armed Contact your installer if you would like this changed The user attempted to unbypass a zone from a touchpad The zone is in a state where an alarm would occur if it was unbypassed such as an open window Interiors Locked When Armed Invalid Date Please Correct No AC Power No Alarms In Memory No Bypass Privilege No Chime Zones No Common Areas No Delay Zones No Interiors You cannot change the interior state when your system is armed Contact your installer if you would like this changed Valid entries for date are 1 12 month 1 31 day and 1900 2155 year See page 30 for instructions on entering the date There is no AC power to your system but it is operating on backup battery See page 36 No history of alarms The user is not allowed to bypass zones Your system does not have chime zones configured The user does not have privileges to perform the function at this touchpad Your system does not have exit or entry delay zones configured Your system does not have interior zones configured 39 No By No ar No Fu Re DS Sy Zon
9. 2 If your system is not programmed to automatically arm the interior zones when you arm the system press 9 to turn on interiors or 0 to turn off interiors 3 Press 2 to arm or g to disarm What Happens The LCD will return to the normal display When you arm the entire system the ARMED and INTERIOR LEDs are on When you disarm the entire system the ARMED and INTERIOR LEDs are off and the green READY LED is on J Arming Disarming Perimeter Zones If desired you can arm only the perimeter zones enabling free movement throughout interior zones O Toggle Method 1 Enter your code 2 If your system is programmed to automatically arm the interior zones when you arm the system you will have to press to disarm the interior zones only the perimeter zones will then be armed J Menu Method 1 Enter a code to access the interactive menus 2 If your system is programmed to automatically arm the interior zones when you arm the system press 0 to turn off the interior zones 9 0 3 Press to arm or to disarm What Happens The ARMED LED is on and the INTERIOR LED is off when you arm the perimeter zones J Arming Disarming with Entry Exit Delays Delay times are a number of seconds allowing you to leave or enter your building without setting off an alarm What Happens If the system has been programmed for an Exit Delay once you arm the syste
10. Auto Test Your system may be programmed to conduct an automatic test of communication between your system and the central station Your installer will tell you if your system has been programmed for this feature and when the test will occur No audible signal will occur during this test 32 J Dialer Test The dialer test manually tests the communication between your system and the central station You can perform this test at any time 1 Press ENTR Installer code or maintenance code 2 Press 3 to initiate the dialer test The dialer will call the central station and report the test code Emergency Procedures 1 A loud audible warning will be heard from all system bells and or speakers The sound will vary depending on the type of alarm You can press MUTE code to silence any trouble or alarm condition In Case of Accidental Activation If your security system is accidentally activated do not panic Cancel the alarm immediately by entering your access code on any touchpad If 2 The touchpad LCD will indicate what type of necessary press 0 to reset the system alarm has occurred Note Alarms are displayed in the following If your system is programmed for delayed reporting order of priority 1 Fire 2 Intrusion and you disarm your system before reporting begins 3 Emergency 4 Auxiliary 5 Cross alarm an alarm will not be sent to the central station Consult your security company if using th
11. L FIRE and keys on the touchpad used to quickly send an alarm to the central station PIN personal ID code An access code The term PIN is more commonly used by the access control industry profile A set of features used to control access Users are assigned profiles to determine which features they can access Your installer creates and assigns profiles through programming sensors Detection devices such as smoke detectors heat detectors and door contact switches trouble condition A system malfunction that requires service Contact your installation company immediately zone An area of protection A zone can be a room a section of a room or a group of rooms interior zones You can protect outside entries doors and windows perimeter zones 43 Quick Reference This section is a quick reference to the most commonly used features If you need more complete information about a feature refer to the section of this manual that describes the feature in detail Keystrokes Cancel an Alarm Single area system Enter your code Multi area system Enter your code then press Silence an Alarm or Trouble Press Code Door Access Operations E Open a door Present your card to the reader OR Press then enter your PIN Open a door for another person grant 1 Enter the number of the door access to a door 2 Press then enter your PIN Access the anti passback menu Code Access the door sche
12. Table of Contents System Overview ccseccsseeesseeeeseeeseeeeseeeneseeeneeeeee 1 PINs Personal ID Codes cccssseeesseeeeeeteeees 3 Basic Touchpad Operation eee eeeeeeeeeeee 4 Access Control Operation ccsecsseesseeseeeeee 9 Opening an Access Controlled DOOD 1cccceceee 9 O Using the Anti Passback Feature oseese 9 L Changing Door Lock Unlock Schedules 10 D Viewing Door Status Il Single Area Operation ccsscceseesseeeeseeeeeeeenees 12 J Arming Disarming the Entire System 12 L Arming Disarming Perimeter Zones 13 L Arming Disarming with Entry Exit Delays 13 CT Activating Auto ATM wocccccccecceccecceesesseseeseesenseteens 14 O Cancelling Auto ATM eese 14 L Bypassing ZONES sssssseseseeisessssesesrsreresessseses 15 L Unbypassing Zones 16 O Activating Deactivating Code 2 17 D Activating Deactivating the Chime Feature 17 Multi Area Operation cccssccsseseseeesseeeeeeeeeeeees 18 Special Information for Multi Partition Maintenance Personnel mosean E EA EA 18 L Arming Disarming All Areas om TArming Disarming a Specific Ard essees 20 Other Important Features L Arming Disarming Perimeter Zones 20 L Arming Disarming with Entry Exit Delays 21 O Activating Auto ATM oceccccceccccesceseeseeeesetetteeteesees 22 O Cancelling Auto ATM nosses 23 L Bypassing Zones s ssssssseseseseeeessssesesssrerrsesesese 23 LT Unbypas
13. ay enter zero minutes for the Arm Time This option is not available with toggle systems To cancel the time when automatic arming would occur 1 Enter a code to activate the interactive menus 2 Press 1 for Set Arm Time 3 Press to erase the default number of minutes 10 before auto arming goes into effect then press What Happens The LCD will return to the normal display and the next automatic arming will be cancelled J Bypassing Zones Bypassing a zone means temporarily turning off protection to a point in your building For example you may want to leave a door or window open without activating alarms when the rest of your building is armed You may also need to bypass a zone when you have a Not Ready condition that cannot be immediately corrected See page 36 for information about Not Ready conditions Do not bypass zones unless it is necessary You cannot bypass fire or other 24 hour zones To see what zones are already bypassed press the button O Toggle Method 1 Press the number of the zone to bypass 2 Press BYPS 3 Enter code if necessary When the system is armed it prompts you for a code O Menu Method 1 Enter a code to activate the interactive menus 2 Press BYPS You can then press 0 to see which zones are already bypassed 3 Press to bypass a zone 4 Enter the zone number and press ENTR 5 Repeat steps 3 and 4 to bypass other zones or press
14. de to access the interactive menus 2 For all areas press 3 to arm or g to disarm for individual areas first select the area number 3 Press ENTR ENTR to return to the normal display If your system is programmed to automatically arm the interior zones when you arm the system you will have to turn off the interior zones in each area before arming Use the following steps 1 Follow Steps 1 3 above 2 Enter the number of the area where you want to turn off the interior zones 3 Press INT Your system must be programmed for interior zones in this area Repeat Steps 2 and 3 for each area where you want to turn off the interior zones 4 Press ENTR to return to the normal display What Happens When you arm the perimeter zones the ARMED LED is on If the INTERIOR LED is also on then the interior zones are also protected When the INTERIOR LED is off you can move freely within the interior zones but the perimeter zones are armed Flashing LEDs indicate that not all areas are armed A Arming Disarming with Entry Exit Delays Delay times give you time to leave your building after arming and return to your building to disarm your system without setting off alarms The same instructions for Arming Disarming All Areas applies however you must enter your access code within a specified number of seconds The number of seconds is programmed by your installer The system b
15. dule change menu Code 45 Check off Toggle or Menu method whichever applies Arm Disarm Operations eS eT Arm entire system or all areas you have O Toggle Method Enter your code access to O Menu Method Enter your code then press 7 Disarm entire system or all areas you have O Toggle Method Enter your code access to O Menu Method Enter your code then press g Bypass Unbypassa Zone CSC C O Toggle Method 1 Enter the zone number 2 Press and enter your code if prompted O Menu Method 1 Enter your code 2 Enter the area number if prompted 3 Press BYPS 4 Enter 1 to bypass or 2 to unbypass 5 Enter the zone number and press ENTR Set Date and Time CT To set the date Example To change the system date to September 15 1996 enter To set the time Example To change the time to 3 45 p m enter Press Code 1 ENTR code oe Press 2 to select Set Date 5 Emm pod Enter the digit s for day then press ENTR Enter the digit s for year then press ENTR Press to exit Press Code Press 1 to select Set Time Enter the digit s for month then press ENTR code press ENTR 4 Enter the digit s for minutes then press ENTR Enter the digit s for hour in 24 hour military format then 6 Press MUTE to exit 47
16. eeps as the LCD displays the number of seconds before the system arms or an alarm sounds 21 O Activating Auto Arm Note Auto Arm cannot be used in UL installations If your system is programmed for the Auto Arm feature the system can automatically arm itself All you have to do is enter the number of minutes for the system to count down before arming Note that when setting the arm time the display will always show the default time of 10 minutes not the previous arm time 1 Enter code to activate the interactive menus 2 Enter the number of the area in which to initiate auto arming 3 Press 1 for Set Arm Time 4 Enter the number of minutes before auto arming goes into effect then press ENTR or just press ENTR to accept the default number of minutes 5 Repeat Steps 2 4 to activate auto arming in other areas or press ENTR to exit 22 6 Press to return to the normal display Note This feature is not available with toggle systems What Happens The LCD will return to the normal display and the next automatic arming will occur at the new time A message appears after the normal display messages warning you of how many minutes are left before automatic arming begins Cancelling Auto Arm If your system is programmed to arm automatically you can manually turn off this feature Resetting the time and date page 29 automatically cancels auto arming 1 Enter code to access the interactive me
17. es Are passed zones at this ea mask t a Valid STAT nction t Implemented this Time t Ready t Ready To m Press STAT ivilege Level nnot Set CODE2 minder Auto T Is Active stem Trouble 40 Bypassed zone status All zones are being monitored by the system The user has pressed the button at a touchpad which does not have access to any zones The function attempted is not a valid status function or the user inadvertently pressed another button when using the STAT button The user tried to perform a function that is currently not available or made an error entering data The system is not ready to be armed a sensored door or window may be open Pressing the button will identify the area where there is a problem A Code 2 user cannot activate or deactivate the Code 2 feature There is no need to reset your system clock in the Spring or Fall Your system is configured to automatically adjust for daylight savings time When you press the system displays location and type of trouble on the first line of the LCD Line 2 displays the zone description Call your installer if you receive this message Trouble Silenced Timeout Unbypassed ZO ne Is Not A Valid Zone ZO ne Is Not Bypassable ZO ne Not Accessible here ZO No nes In Area t Ready to Arm A trouble condition exists but your system is programmed to silence trouble sounds Contact your installer to
18. g while other areas are still armed Touchpads are normally installed in main office areas and building entries for convenient operation Programmable in many ways they provide an extremely high degree of tamper resistant security Access Control The 4821 can provide controlled access at up to 24 door access stations Attempted Burglary Intrusion It is important to arm your system whenever your building is not occupied You can arm and disarm your system from any of the touchpads if you have the appropriate access code Entry and exit delays give you an adjustable pre programmed amount of time to enter or leave after arming or disarming the system without activating alarms Fire and Smoke Detection Not UL Listed Your system monitors for fire even when your system is disarmed When the system detects a fire a local alarm sounds and your installer s central station is notified Auxiliary Conditions Special alarms can be programmed for such conditions as equipment malfunctions and other non medical emergencies Your system communicates information through the telephone lines to a central monitoring station When an alarm occurs central station personnel dispatch the appropriate authorities to your building when they receive a signal Important To comply with industry standards this product is equipped with line seizure This means that any time the system dialer needs to communicate with the cent
19. he same for all systems What Happens When Code 2 is enabled temporary users such as a cleaning service with a Code 2 access code can arm or disarm your system QJ Activating Deactivating the Chime Feature The Chime feature is used to sound a tone when someone enters a Chime zone For example your system can sound a tone whenever someone enters or leaves the house through the back door This is normally used when the system is disarmed O Toggle Method To turn on the chime tones press CHM To turn off the chime tones press CHM O Menu Method 1 Enter a code to activate the interactive menus 2 Enter the area number where the zone you want to turn on chime tones is located 3 Press CHM 4 Press ENTR to exit 25 5 Repeat steps 2 4 to turn the Chime feature on or off in other areas or press ENTR to return to the normal display What Happens The CHIME LED will be on when you turn on the Chime feature A tone sounds whenever someone enters or leaves a Chime zone The LED will not light if you try to activate chime sounds in an area where this feature is not enabled through programming A flashing LED indicates that the Chime feature is not active in all areas 26 Other Important Features This section of the manual describes operation of other system features These features operate the same whether you are using a single or multi area system O Activating a Duress Holdup Alarm
20. hether the Code 2 function is enabled or disabled 2 You can press 0 to disable Code 2 or 9 to enable Code 2 What Happens When Code 2 is enabled temporary users such as a cleaning service with a Code 2 access code can arm or disarm your system O Activating Deactivating the Chime Feature The Chime feature is used to sound a tone when someone enters a Chime zone For example your system can sound a tone whenever someone enters or leaves the house through the back door This is normally used when the system is disarmed O Toggle Method To turn on the chime tones press CHM To turn off the chime tones press CHM O Menu Method 1 Press CHM 2 Press 9 to activate turn on or 0 to deactivate turn off the chime feature What Happens The CHIME LED will be on when the Chime feature is activated A tone sounds whenever someone enters or leaves a Chime zone 17 Multi Area Operation For multi area installations the system is divided into multiple areas for separate access and arming capabilities in each area of the building How you operate your system depends on how your system is configured In a toggle system pressing a button on the touchpad simply toggles the function on or off though you may have to first enter your code The function activated or deactivated affects only the areas that you are allowed to access See page 5 for touchpad button descriptions In a menu system an interac
21. hpads and from the central station through the telephone lines If you do not want the installation company to have access to your system once it has been installed ask the installer for the installation code and instructions for changing it Once you change the code only you can arm and disarm the system If you need to change the programming of your system you will have to give the installation company the new code Talk to your installer there are many reasons why you might want your installation company to be able to access your system at any time Basic Touchpad Operation Your system can display two messages each with two lines of text that alternately display on all of your touchpad LCDs These messages often include the date and time but you can have your installer customize them for you One steady message can also be displayed For some installations an interactive menu displays the options available to you on the second line of the LCD The display rate of these options is programmable System Stat Alert Tone ayi f ystem ovatus Liquid Crystal Display ouno E Lights Sounder LCD 4 READY i fA J SILENT P KNIGHT a Yr Q O READY INT l J 6 Q O ARMED 7 r Q wopetay BYPS 2 7 Q O INTERIOR MEM pa a Q ME 7 qi i MODEL 4860C pi 3 8 CE te Nr gt 5 Nf 6 kog r D 4 9 _TEL MUTE cum pi 2 3 4 5
22. ine and the user s access code on the second line Press to erase the digits of the code If you are changing the code enter the new digits for the code and press ENTR If you are removing the code just press ENTR Press again after the swipe type card or the PIN will not be removed Press MUTE to exit when you are finished 29 Setting System Time and Date To change the time A common system setup includes time and date as to 3 45 p m enter one of the two line messages that alternately display on your touchpad LCDs Your installer may have programmed this for you Set Date 1 Press any code except Code 2 Press 2 to select Set Date Enter digit s for the month then press ENTR Enter digit s for the day then press ENTR Enter four digits for the year then press ENTR Press to exit If your system is programmed for Auto Arm resetting the time and date cancels Auto Arm times Your system can also be programmed for automatic daylight savings time adjustments Set Time 1 Press any code except Code 2 2 Press 1 to select Set Time Dw Rw Example 3 Enter digit s for the hour in 24 hour military E aks format then press ENTR To change the system 9 date to September 15 4 Enter digit s for minutes then press ENTR 1996 enter 5 Press to exit C1 9 9 6 Example code Viewing System Status Pressing the STAT Button At the normal display
23. is feature You can press to see the zone number and location of the alarm When an Alarm Occurs 3 If your system is programmed to do so it will dial your security dealer s central monitoring Important station to report the nature and location of the If you enter the building and find an alarm alarm Central station personnel will dispatch the message on the LCD LEAVE IMMEDIATELY proper authorities to your building and call your central station or the police When an alarm condition has been cleared in a multi area system and you enter your code the If your security system goes into alarm condition display indicates which area was in alarm see Figure three things will happen 3 on page 18 Press 0 to reset the system 33 34 When an alarm occurs in a zone programmed for sound and LCD messages do NOT display but the silent or invisible alarms audible warnings do not alarm is still reported to the central station Silencing Alarms Refer to page 33 for additional details on what to do when an alarm sounds FIRE Rapid high low siren sound Each high low 1 sec on 1 sec off sound lasts approximately 1 2 second EMERGENCY Non Medical Slow high low siren sound Each sound lasts None about 6 seconds AUXILIARY Low high siren sound None Note Contact your installing company to program bell sounds To silence any alarm To reset an alarm Single Area Systems Press MUTE code Enter your code Multi Area System
24. its verified Access Denied First line Reasons display on the second line explained below Can Not Arm The user does not have any arming privileges Can Not Disarm The user does not have privileges to disarm the system Can Not Reset The user does not have privileges to reset the system CODE2 Not Active The Code 2 feature must be active enabled by any code other than Code 2 and within a valid timeframe before the user is granted access CODE2 User A Code 2 user tried to perform a function that is not allowed by a Code 2 user No Common Areas The user does not have access to all areas Normal User A Normal user tried to perform a function that is not allowed by a Normal user Outside Time Win The user entered a valid code but is not allowed access at this time Access is limited to a specific timeframe To Zone lt number gt The user cannot bypass the zone indicated 37 All Zones Ready Already Bypassed Area Can Not Arm When In Alarm Areas Not Ready To Arm At Least 1 Zone Not Bypassable Bypassed Code Required Delay Key Locked When Armed Denied Would Cause Alarm 38 After pressing the STAT button this message indicates that there are no troubles or alarms in the system and the system is ready to arm User tried to bypass a zone that is already bypassed You cannot arm an area that has an active alarm condition User attempted to arm a multi area system where there are Not Ready areas The user tried
25. ll zones are ready the ARMED LED is off and the green READY LED is on J Arming Disarming a Specific Area Users can arm disarm only the areas they can access Operates the same for all systems 1 Enteracode When STATUS displays on the LCD it indicates that you are in the interactive menus see page 31 for system status messages 2 Enter the number of the area that you want to arm or disarm 3 Your system can be programmed to automatically turn on the interior zones when you arm an area For systems not programmed this way press to arm the interior zones 9 0 i 4 Press l to arm this area or k to disarm Repeat Steps 2 4 for each area you want to arm 20 5 Press to exit What Happens When your system is armed the ARMED and INTERIOR LEDs are on Flashing LEDs indicate that some areas are disarmed the area you just armed will still be armed When your system is disarmed the ARMED LED is off and the green READY LED is on O Arming Disarming Perimeter Zones You can arm only the perimeter zones enabling free movement throughout interior zones O Toggle Method 1 Enter your code 2 If your system is programmed to automatically arm the interior zones when you enter your code press to turn off the interior zones Menu Method If your system is not programmed to automatically arm the interior zones when you arm the system follow these steps 1 Enter a co
26. m the touchpad beeps and the LCD begins displaying the number of seconds before an alarm will sound If your system has been programmed for an Entry Delay the touchpad beeps and the LCD displays the number of seconds before the system arms 13 O Activating Auto Arm Note Auto Arm cannot be used in UL installations If your system is programmed for the Auto Arm feature it can arm itself automatically All you have to do is enter the number of minutes for the system to count down before arming When you set the arm time the display will always show the default time of 10 minutes not the previous arm time This option is not available with toggle systems 1 Enteracode A STATUS display on the LCD indicates that you are in the interactive menus see page 31 for system status messages 2 Press 1 for Set Arm Time 3 Enter the number of minutes before auto arming goes into effect then press ENTR or just press ENTR to accept the default number of minutes 4 Press ENTR to return to the normal display 14 What Happens The LCD will return to the normal display and the next automatic arming will occur at the new time A warning message displays telling you how many minutes are left before automatic arming begins Cancelling Auto Arm If your system is programmed to arm automatically you can manually turn off this feature Resetting the time and date page 29 automatically cancels auto arming or you m
27. menu you may also need to press to reset the system If your system is programmed to automatically report alarms to the central station you should notify them of the false alarm See page 33 for complete information about what happens when an alarm occurs 36 Touchpad Display Reads System Trouble Problems with arming can occur if your system has a trouble condition or system failure Press MUTE to silence trouble sounds and enter your access code if prompted In a multi area system only the areas that are accessible with your code at the touchpad you are operating are silenced Press STAT to see the problem that your system is encountering Contact your installation company immediately for service Your system will not be fully operational until the problem has been corrected Not Ready Zones Not Ready zones occur when a door or window has been left open or some other problem exists and is preventing you from arming the system Press STAT to identify the Not Ready zone and correct it if you can If you cannot correct the problem but you must arm the system you can bypass the zone see page 15 or 23 System Messages Your system communicates with you primarily through the touchpad Refer to the following list if you need more information about a message that appears on your touchpad LCD Messages are in alphabetical order Access code not An invalid access code was entered A valid entry is 4 to 8 dig
28. nus 2 Enter the number of the area in which you want to cancel the auto arming 3 Press 1 for Set Arm Time 4 Press to erase the default number of minutes 10 before auto arming goes into effect then press ENTR 5 Repeat Steps 2 4 to cancel auto arming in other areas or press ENTR to exit 6 Press ENTR to return to the normal display Note This feature is not available with toggle systems What Happens The next automatic arming of the system will be cancelled J Bypassing Zones Bypassing a zone means temporarily turning off protection to a part of your building This enables you to access that zone and still protect the other areas in your building You may also need to bypass a zone if you have a Not Ready condition that cannot be immediately corrected See page 36 for information about not ready conditions You should not bypass fire or other 24 hour zones You can press to see what zones are available in each area O Toggle Method To see what zones are already bypassed press the button 1 Press the number of the zone to bypass 2 Press BYPS 23 3 Enter code if necessary When the system is armed it prompts you for a code Menu Method 1 Enter a code to activate the interactive menus 2 Enter the area number where the zone you want to bypass is located if prompted 3 Press BYPS You can then press 0 to see which zones are already bypassed 4 Pres
29. ound whenever someone enters a Chime zone Off Normal condition when system is armed When disarmed off indicates a Not Ready zone No areas are armed All exi zones programmed for entry t delays have the delay time enabled You have a preprogrammed amount of time to arm or disarm th th T P 5 C e system before alarms sound Interior zones are disabled When e system is armed people can move about in the interior zones without setting off alarms e Chime feature is disabled If the anel is disarmed chime tones will not ound whenever someone enters a ime zone Figure 2 System Status Lights Flashing Some areas have Not Ready conditions Some areas are armed Some areas have delay zones that will sound immediate alarms Some areas have interior zones enabled Some areas ave Chime zones enabled Access Control Operation Opening an Access Controlled Door To open a door Present your card to the card reader You will hear a click and the red LED will turn on indicating that the door can be opened OR Press plus your PIN To open a door for another person This operation would apply at a door station where a receptionist security guard or other person buzzes in another person after identification Enter the device ID number of the door then press and your PIN You may hear a click or other sound indicating that the door can be opened
30. r Status Press Code to view status of a door A list of doors and their locked unlocked status displays 11 Single Area Operation Note Multi area instructions are on page 18 For a typical single area installation pressing a button on the touchpad simply toggles the function on or off see page 5 for touchpad button descriptions However depending on how the installer programs your system the touchpad may prompt you to first enter a code or enable you to use interactive menus to activate functions Since the operating instructions for a toggle system vary slightly from a menu system both methods of operation are included in this section Your installer can tell you what method to use and check M which options are programmed for your system J Arming Disarming the Entire System When your system is armed your building is protected so that alarms will sound if the system senses an intruder When your system is disarmed you can move freely throughout the premises without causing an alarm 12 O Toggle Method Enter your code Your system may be programmed to automatically arm the interior zones when you enter your code If your system is not programmed this way first press to arm the interior zones J Menu Method Users can arm disarm only the areas they can access 1 Enteracode A STATUS display on the LCD indicates that you are in the interactive menus see page 31 for system status messages
31. r code Your system may be programmed to automatically arm the interior zones when you enter your code If your system is not programmed this way first press code to arm the interior zones Menu Method Users can arm disarm only the areas they can access If your system is programmed to automatically arm the interior zones when you arm the system follow these steps 1 Enter a code to access the interactive menus 2 Press 2 to arm or g to disarm all areas If your system is not programmed to automatically arm the interior zones when you arm the system you will have to first turn on the interior zones in each area before arming Use the following steps 1 Enter acode A STATUS display on the LCD indicates that you are in the interactive menus see page 31 for system status messages 2 Enter the number of the area where you want to turn on the interior zones 3 Press to turn on the interior zones Your system must be programmed for interior zones in this area Repeat Steps 2 and 3 for each area where you want to turn on the interior zones 4 Press ENTR to return to the normal display 9 0 5 Press lJ to arm or to disarm all areas What Happens When your system is armed the ARMED and INTERIOR LEDs are on to indicate that the entire 19 system is armed Flashing indicates that only some areas are armed When your system is disarmed and a
32. ral station you cannot use any telephones that are on the same lines as the security system If the phone is in use when the dialer needs to contact the central station a warning tone will sound for 10 seconds before the system seizes the line This condition will normally last less than one minute but under faulty telephone circuit conditions could last as long as 15 minutes PINs Personal ID Codes A PIN is a confidential 4 to 8 digit number you enter on a system touchpad that enables you to perform various system functions including door access Your installer will program the PINs you need to operate your system Code 2 This code enables a temporary user of your system to arm and disarm but it can be used only when the Code 2 function is active see page 17 or 25 Code 2 users can operate the system only during a timeframe that is determined by the main user Normal User Normal users can arm and disarm the system and perform most functions described in this manual Maintenance Code This access code has the same capabilities as a Normal user but also enables users to run system tests upload download software changes and add or delete users to the system Note Your installation company representative can tell you how to perform these functions Installer Code Your system installer uses this code to install and initially program your system It provides access to all system functions both from the touc
33. ropriate authorities chime feature If the system is disarmed a warning tone will sound whenever someone enters or leaves a zone programmed with the Chime feature Code 2 feature Enables temporary users such as guests and housekeepers to operate the system during a timeframe designated by the main user control panel The electronic brains of your system the part housed in the metal cabinet Cross X alarm alert To prevent false alarms multiple zones can be programmed for cross alarm so that the system will not go into alarm unless two of these zones go into alarm An alert sounds when one of these zones go into alarm For example in a restaurant where there is a lot of smoke from cooking the system can be programmed to go into alarm only if two smoke detectors in the same zone go into alarm disarm Turn off your system alarms will not sound if someone enters the premises duress feature If you are forced to disarm the system a silent alarm is sent to the central station when you enter a 1 or 2 digit code along with your access code entry delay A programmed number of seconds that allows you to enter your building when the system is armed without causing an alarm exit delay A programmed number of seconds that gives you time to exit your building once the system has been armed Not Ready zones Zones where a door or window is open You cannot arm the system until all zones are ready panic keys PO
34. s Press MUTE code INTRUSION Burglary Loud whoop sound 3 whoops per second Enter your code then press g Troubleshooting Identifying Sounds See page 33 for what to do when an alarm occurs The following table can help you identify other conditions Speaker Sound Bell Sound How to Silence Reset Three short beeps repeats every 2 5 sec N A Cross X Enter a code Alarm alert Low pitch bell or ding sound Exit Delay High pitch bell or ding sound Entry Delay Slow two tone ding dong bell sound Doorbell 1 N A Two quarter second chime tones N A Ready and Not N A Ready Chimes Loud whoop sound for two seconds on Steady Audio Test N internal and external speakers Tf your system is programmed to silence trouble sounds trouble conditions will not be audible but the message Trouble Silenced will display on the LCD A A 35 Power Outages No AC Power Your system will display System Trouble on your touchpad LCD You can press to silence trouble sounds enter access code also if prompted When you press the STAT button the LCD will display the message No AC Power Your system will remain operational on the backup battery until the power is restored or you reset the circuit breaker If you have further problems contact your installer Accidental Activation Enter your code to deactivate the alarms If the LCD displays the interactive
35. s to bypass a zone 5 Enter the zone and press ENTR 6 Repeat Steps 4 and 5 to bypass other zones or press ENTR to exit What Happens Protection is turned off for the zone and the system will not detect alarms The LCD displays the area and the zone bypassed A message also follows the normal display telling you that a zone is bypassed 24 J Unbypassing Zones Reinstating unbypassing a zone means turning the protection back on You can press the BYPS button to see what zones are currently bypassed Reinstate bypassed zones as soon as possible so that you do not accidentally leave a zone unprotected You cannot unbypass zones if doing so will cause an alarm Note Some systems can be programmed to automatically reinstate any bypassed zones when the system is disarmed O Toggle Method 1 Press the number of the zone to reinstate 2 Press code if prompted Menu Method 1 Enter a code to activate the interactive menus 2 Enter the area number where the zone you want to bypass is located if necessary Press BYPS Press to unbypass a zone Enter the zone number and press ENTR Repeat Steps 4 and 5 to bypass other zones or press to exit Oye oe O Activating Deactivating Code 2 Press code The LCD displays whether the Code 2 function is enabled or disabled 2 Press 0 to disable or 9 to enable Code 2 3 Press MUTE to exit Note This feature operates t
36. s user Enter the number of the user not the user s access code For example to select User 3 press 3 ENTR The LCD will display Profile Enter the number of the user profile that will control this user s access rights and press ENTR User profiles are programmed by your installer If you will be adding users on site your installer will provide you with the profile numbers you need 6 28 The LCD will display Access Code Enter the user s code Enter the 4 to 8 digit code that will give this user access to the system then press ENTR The LCD will display Swipe Type Card Enter the encoded card PIN or present the card to the card reader then press ENTR Press MUTE to exit when you are finished Changing or Removing Users 1 Press Code you must use the Installer code or maintenance code to perform this function The first line of the LCD will show Enter Id The second line will display Enter The Number followed by a scrolling menu of the available options CLR Start Over Press to start over if you make a mistake ENTR Accept MUTE Exit menu Press MUTE if you want to quit before you finish changing or removing this user Enter the number of the user not the user s access code For example to select User 3 press B ENTE At the Profile prompt press ENTR The LCD will display Access Code on the first l
37. sing Zones 24 J Activating Deactivating Code 2 v c ccssceieees 25 O Activating Deactivating the Chime Feature 25 0 Activating a Duress Holdup Alarm O Emergency Key Activation ccceeeeeeee 27 O Adding Changing Removing Users 27 Setting System Time and Date 30 Viewing System Status eee eeeeeeeseeeeeeeees 31 Viewing Zone Descriptions 0 0 00 eee eeeeeee 31 System Testing sneer sieisr ireen 32 EF Auto Tesbiti ee e 32 EF Dialer Test nociception 32 Emergency Procedures ccccsssssseeeeeeeeeseees 33 In Case of Accidental Activation 0 00 33 When an Alarm OCCUIS ccccccesesseeeesteeeeeseees 33 Silencing Alaris ei eieren asne 34 Troubleshooting sssssssusssnnnsennnnnnnunnnnnnnnnnnnnnnnnn 35 Identifying Sounds seeseeeeeeeeeeeeeesreereereerrreeen 35 Power Outages No AC Power eeeeeeeeeees 36 Accidental Activation c ccccsscecsssseceeereeeeeee 36 Touchpad Display Reads System Trouble 36 Not Ready ZONES nisinsin 36 System Message cece speiir pes gs niare pii 37 Terms Used in This Manual 0 000008 42 Quick RefEreNnce ccccccccceeeeseeeeeeeeeeeeeeeeeeenees 45 System Overview Congratulations You ve just purchased the Model 4821 a state of the art electronic access control system designed to provide you with many years of round the clock protection Your Model 4821 system has been
38. tion for dispatching the fire department This key must be held for one full second Auxiliary key If enabled through programming transmits a special alarm to the central station for dispatching the proper authorities This key must be held for one full second To arm turn ON your ow system enter your code and press this button To disarm turn OFF your system enter your code and press this button Other number keys are for entering numeric data typically PIN access codes ENTR STAT In programming mode accepts programmed options similar to an Enter key on a computer Also exits interactive menus View system status Displays active alarms and trouble conditions Also displays Not Ready zones Note The and keys appear on the touchpad but are not used System Status Lights The light emitting diodes LEDs reflect only the areas controlled by the touchpad Touchpad va Z 7 O Reay AC ARMED O NO DELAY pS O INTERIOR _ O CHIME On Green All zones are ready to arm Red All areas are armed Yellow All zones programmed for entry exit delays have the delay time disabled Alarms will sound immediately when you enter or leave while the system is armed Yellow If your system has interior zones all zones will be armed when this LED and the ARMED LED is on Yellow The Chime feature is enabled If the panel is digarmed a chime tone will s
39. tive menu guides you through a particular task by displaying options for your area You can activate functions by selecting options from these menus Figure 3 shows the main interactive menu display Since the operating instructions for a toggle system vary slightly from a menu system both methods of operation are included in this section Your installer can tell you what method to use and which options MW are programmed for your system 18 First Lhe ahm X Cross Ahm On this disphy areas land 2 are dsam ed area 3 A Amed is armed and area 4 is nakbm The userdoes not D Am Dehy have access to areas 5 8 orthey do not exit N Not Ready f R Readyto beamed g p Second Lhe 4 a REAS RRA fi Aviabe CeO Disarm Reset Options Areas 18 area_arm Figure 3 Interactive Main Menu Special Information for Multi Partition Maintenance Personnel If you have access to multiple partitions within a system you will need to enter the number of the partition before you perform any functions in the partition In a UL listed installation multi partitioning can be used only in single owner installations L Arming Disarming All Areas When your system is armed your building is protected so that alarms will sound if the system senses an intruder When your system is disarmed you can move freely throughout the premises without causing an alarm O Toggle Method Enter you
40. to exit What Happens Protection is turned off for the zone and the system will not detect alarms The LCD will display a description and number of the bypassed zone A message also follows the normal display on the LCD to remind you that a zone is bypassed 15 J Unbypassing Zones Reinstating unbypassing a zone means turning the protection back on You can press the button to see what zones are currently bypassed Reinstate bypassed zones as soon as possible so that you do not accidentally leave a zone unprotected You cannot unbypass zones if doing so will cause an alarm Note Some systems can be programmed to automatically reinstate any bypassed zones when the system is disarmed O Toggle Method 1 Press the number of the zone to reinstate 2 Press BYPS 3 Enter code if necessary When the system is armed it prompts you for a code 16 Menu Method 1 Enter a code to activate the interactive menus 2 Press BYPS 3 Press to unbypass a zone 4 Enter the zone number and press ENTR Repeat steps 3 and 4 to unbypass other zones or press ENTR ENTR to return to the normal display What Happens The LCD will display a description and number of the reinstated zone A Activating Deactivating Code 2 When Code 2 is enabled temporary users such as a cleaning service with a Code 2 access code can arm or disarm your system Both Methods 1 Press Code The LCD displays w
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