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Wildcat 17.0 - maxgaming qld

1. Payout Combinafion Witness Signature Attendant Name Attendant Signature Amount Paid 4 40 Cashier Signature Winner s Verification Signature Daily Progress Total hereby certify that observed a in the case of a cancelled credit the number of gaming machine credits displayed on the credit meter in the case of a jackpot payout the winming combination c in the case of a hopper fill the hopper fili took place For Short Pays show S P and the combination short paid eg S P 3XQ Count Maxgaming Qld Wildcat User Guide 6 11 Issuing printing a Voucher Unless Autoprint is ACTIVE To print a voucher for a cancel credit jackpot or hopper refill 1 Select the row in the table that corresponds to the machine required 2 Press the function key F3 or click the Print icon A copy of the voucher is printed and the amount and type of voucher will be recorded in Accounts Data Entry 6 11 1 Reprinting a Voucher Reprinting a voucher may be necessary if a problem occurred the first time it was printed or if the customer has lost the voucher It is possible to re print ANY vouchers regardless of the status To re print an ISSUED voucher 1 Change the STATUS from Pending to ALL If required change the date 2 Highlight the required voucher and press the function key F4 or click the Reprint icon 3 Click YES at the prompt and a copy of the re issued
2. 31 Data ENTERAS dandote 31 Select Day Ve Select Date Range ena 31 Entering EGN USE Batan 32 Entering Data im the Data Ent do 34 Hopper Weighs Closing Hoppers oooccccccnccconoocconnnnnnnnnnoccononnnonnnnncnonnnnnonnnnoronnnnnnnnnnnrnnnnnnnrnnnnrrnnnnnnnnnnnirennnns 35 H DBEF Bra EN D A A 35 Zero Hoppers tor Conversions Retired ECN Sia m aa m Dala 36 ColrectihEData EhtE ENTO iia 36 Reprinin Data EHL saa aaa b aaa R s 36 Entering Data for Retired Convefted EGMSs a Aa ds 37 ResetData pon Ra A d aaa b s 37 OLGR Reports ana AECOUMUING a ld a 38 Basic Cash Baolanc be a dida 39 Bank DEeposits O e ee asan 40 BAKOS Vahan maa 41 Coland Note input sb b la ee 41 Creatine A PU AMS orman D b 41 Import Process One COIVIDOIT IMD O T erra ia 43 Process Tvvoimpoestitom Files b dada 44 EH T Wen Importe Dato b r bb 46 VENUE GAMING ACTIVITIES CONVERSIONS GAME 48 No Clearance Tr CONVE DA ma D b 48 Ongoing Data Enty Tor COHVEeTiohsecen a 48 To View End of Week Month Reporting sssrinin e is 48 Game or Denomination Conversions RAM Clears Clearances 49 Replacements ntenchances land 49 Maxgaming Qld Wildcat User Guide 8 4 1 Wiat1sS a REDIA COMIC b s Da 49 8 4 2 Vihatis an Internacio alocado 49 8 5 New acta 49 8
3. This moves the cursor to the Comment field and automatically fills in the details of the ticket in the intervening fields Check that these details are correct Click on the Finish button or press Enter A confirmation box will appear Redeem Voucher Wizard Are you sure you wish to redeem the voucher 1615092811 Click the OK button to confirm the redemption The database is updated to the effect that the ticket has been redeemed 28 Maxgaming Qld Wildcat User Guide 6 14 Cancelling a Voucher To cancel a voucher 1 Change the STATUS from Pending to ALL 2 Find and highlight the required voucher and press the function key F11 or click the Cancel icon Cancel Youcher Wizard Gg you sure you wish to cancel the voucher 6013734857 Click YES and the voucher status will change to CANCELLED and remove all reference to the voucher details and amounts from the appropriate reports If the voucher cannot be found check the date range or voucher type Alternatively if the voucher number is known type the number into the voucher number field 6 15 Refreshing the Cashier Screen Cashier refreshes the screen automatically every 20 30 seconds However to ensure that the most up to date information is displayed in Cashier you can press the REFRESH button at the far right of the This will update the screen to show the current events and vouchers this can only be done once AUTOPRINT has been stopped
4. Pending Vouchers Quick Cashier Site Maxgaming Old Zone Name Short Pay Cancel Credit Jackpot Hopper Fill Ticket Floor m m m m m Start Date T1 04 2014 06 00 00 EGM Serial No Position Voucher No End Date 00 00 0000 06 00 00 Barcode y AA M z Position Transaction Date Amount Last Action Date Status Type W Attendant Name Linked Voucher Number Attendan Barcode When a customer presses COLLECT on a gaming machine a message will be sent to the Ssite Controller By running Cashier from WILDCAT a table of all the current pending tickets can be seen All the functions in Cashier can be executed by pressing the appropriate Function Key shown beside each icon in the Cashier toolbar or by clicking on the corresponding icon with the mouse 6 9 Voucher Filter When searching for vouchers the list can be filtered based on date voucher status EGM position and serial number or voucher type Pending Vouchers Quick Cashier Site MaxgamingQld Status Pending Mi Zone Name Floor Start Date 11 04 2014 06 00 00 EGM Serial No Position Voucher No End Date 00 00 0000 06 00 00 Barcode s hv _ Position _ Transaction Date Amount Last Action Date Status Utilising these tools makes the search significantly easier and faster Alternatively if the voucher number is known type the number directly into the Voucher No field 6
5. 6 D1 D 1 J EGM Cash Cash anceled Cancelle Hopper Hopper Hopper Jackpot Jackpot t Jackpot Jackpot Jackpot Short Metered Reported o Clearance Clearanc Clearance Credit Credit Refill Refill Refill Handpay Handpay AutoPay WideArea Wins Variance Pays Cash Cash Pos EGM Description Metered Reported Variance stered Reported Vanance Metered Reported Variance Metered Reported Win Metered Held Held 38 FABULOUS FOX V 2431000 24290 0 0 00 0 00 0 00 7627 69 7607 69 35 BLAZING UON 25927 00 25926 Q 0 00 0 00 0 00 8546 45 8545 45 40 ARCTIC QUEST PINK PANTHER RE 20539 00 20539 ho 0 00 0 00 0 00 5538 30 5533 30 41 THE FLINTSTONES PEACOCK GAF 9345 00 9345 ho 4024 55 0 00 0 00 0 00 4340 44 4240 44 42 JUKEBOX 4 TUNES V 1047200 104730 0 00 0 00 0 00 1179 02 1180 02 43 JETSETTER SYDNEY LINK V 7715 00 7715 0 4034 87 0 00 0 00 0 00 3350 13 3360 13 44 5 LONDON LINK V 6245 00 6245 n 392553 0 00 0 00 0 00 0 00 1999 47 1999 47 45 JETSETTER NEW YORK LINK V 6335 00 6334 fo 4241 45 424145 0 00 0 00 0 00 0 00 0 00 1933 55 193255 Totals 55074100 6507253 16000 4411022 4061102 W 1052000 1055000 000 455125 455125 2510529 000 30655 5 000 000 19919952 18918352 Once a variance is noted it is important to identify the reason as to why it has happened and if the variance can be explained and or corrected Possible Reasons for a Cash Clearance Variance 1 Data entry error wrong machine incorrect amount Date Range overlap
6. 6 16 Finding a Voucher Using the voucher filter options a voucher can be found using a number of parameters Pending Vouchers Quick Cashier Site Maxgaming Old v Status Pending Zone Name Short Pay Cancel Credit Jackpot Hopper Fill Ticket l Floor m m m m m Start Date n 04 2014 w 06 00 00 EGM Serial No Position Voucher No End Date 00 00 0000 06 00 00 Barcode no Voucher Number EGM Site Position ransaction Date Amount Last ction Date Status Type WA Attendant Name If the voucher cannot be found please check the date range 6 17 Unclaimed Vouchers F10 The unclaimed function in cashier is for a voucher that remains unclaimed for 12 months According to the Gaming Machine Act Section 242 A 3 the voucher is still treated as a payment and the venue will send the amount with details to the OLGR as soon as 14 days after the 12 month period If a voucher is accidentally flagged as unclaimed it is possible for it to be changed to any other state Do not Unclaim any voucher unless this money is to be forwarded to OLGR Once a voucher is marked Unclaimed it is impossible to change the cash or cheque amounts As the voucher has been paid it should be included in all OLGR reports and revenue audit detail report Unclaiming a voucher does not remove these amounts from the reports 6 18 Viewing Voucher Status To view different vouchers of a specific status the drop down arrow nex
7. 6 5 3 Enable Autoprint An error may appear stating Wildcat Cashier is enabled on another computer To clear this error in Cashier click TOOLS at the top of the page Choose ENABLE AUTO AUTOPRINT f WILDCAT File Edit view Application Tools Window Help E amp Customize Toolbars Accounts Audit Cazhier FA Voucher Configuration Security voucher Template Configuration Cashier Options Enable Autoprint Pending Youchers Quick Casnier Voucher Number EGM Site Location Transaction C Print Fi Reprint F4 Redeem FG This vvill clear the fault causing the error Clicking AUTOPRINT novv vvill activate automatic payouts Contacting the Maxgaming Help Desk vvill also fix this error 6 6 Hand Pays Voucher Creation The process for hand pays jackpot hits cancelled credits hopper refills requiring an attendant is very simple This first pictorial demonstrates the creation of a voucher vvhere the voucher status is Pending has not been printed 24 Maxgaming Qld Wildcat User Guide 5 Payout Under Threshold Pay the Customer 6 7 Hopper Fill Voucher Creation Customer Hits a Jackpot or presses collect Payout Above Threshold Process Actions Activate Pager Attendant Attendant Voucher The same process where a voucher is created pending st
8. Click NEXT The screen will then show all EGMs listed with data entered for this day Accounts Data Reset Select the EGM s that require the selected meters reset Loc Description 1 Note Hopper 1 777 AMIGO ROAD V 0 00 165 00 o oo 55 00 VAL 105 00 ENCHANTED FOREST BLACK RHINO 4 6 SERENGETI GOLD 250 00 COURT JESTER 25 LINES 235 00 8 RIVER OF RICHES 25 LINES DRAGONS DEN 25 LINES 10 ELEPHANT KING 2 25 LINES MAS 20 00 305 00 0 00 v Help lt Back Cancel These are automatically all highlighted If you wish to only reset certain machines make sure they are selected highlighted in blue Click on Finish Accounts Data Reset Select the EGM s that require the selected Reported Data reset BLUE MOON III 25 LINES V Data Reset 47 Are you sure you wish to reset the actual data entered for selected 5 R wo ah program will check if you are sure of this command and then the data will be reset You can also change values using the data entry option See the section on Correcting Data Entries 7 10 OLGR Reports and Accounting The data entered using the Accounts module is used to produce the Regulatory Reports required by the Office of Liquor Gaming and Racing OLGR These reports are Form 40 Cash Clearance Report Form 41 Gaming Machine Performance Record Form 42 Monthly Reconciliation Report Form 58 Registe
9. Rounding Up Voucher Payment AMOUNT 23 A S 23 CashiercTools and O DU ONS secado ani 23 Sound on Voucher Generation ccccseeccccssccccesseccasecccsusceceenecessueeecseuecesseuseeseaeeeessuseesauaeeeseaseessaeeessaneeesaas 23 Set Voucher Printer anad Test Print l y n 24 a Dd a a ana 24 Hana Pays Voucher Creation lus ot 24 Hopper Fill VOUCHER ChE ATION as aia 25 FIOOr VIEW Hopper Fill Voucher b n 25 Managing Voucher S a al aa lad 26 CUTE ES Dn 26 MoucuerbPorme t l a UD aba 26 Hide Dally Progressive Total ai d A AAA b 26 CasmAmountrRoUnd INE 26 ssumnepratinela Vous 27 o O o o te coasamiataan ecnoer 27 REe Printing a REDEEMED VOUCHET il alama Yayma 27 Re Printing a CANCELLED Voucher 52 2 27 Mangal UEC VIS 27 Requestine 28 VOUCDET adaya a b L 28 Cancellihz Una a a aa ba 29 Retreshine The c er Scree Munn 29 Dn 29 Unclaimed vouchers FIO e orea 29 Voucher Stats diia 29 Voucher REPOSAN 30 MyTicket TITO REPO tarea ad 30 ACCOUNTS DATA ENTRY MODULE iii da
10. por SHORT H PPER jock CELLED 34445 ES CASH TOTAL ie TURN HOPPER LINK LESS Less CRED REPORT PAys FILLS pots CREDITS i tor B x WINS cRenits over FILLS Pays HITS 15 01 05 2006 0 00 200 00 0 00 0 00 0 00 70 00 200 00 0 00 417 40 70 00 506 40 0 00 0 00 0 00 0 00 0 00 0 00 0 00 02 05 2006 0 00 200 00 0 00 0 00 0 00 0 00 200 00 0 00 664 10 0 00 791 10 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0305 2006 131 00 125 00 0 00 0 00 0 00 0 00 393 00 125 00 0 00 179 02 0 00 356 02 0 00 0 00 0 00 0 00 0 00 0 00 0 00 04 05 2006 0 00 195 00 0 00 0 00 0 00 70 00 195 00 0 00 393 60 70 00 934 60 0 00 0 00 0 00 0 00 0 00 0 00 0 00 10 1 3 Form 42 Monthly Gaming Reconciliation Report Information that is displayed within this report consists of actual data This actual data is input via Wildcat by the user This report can be modified by the user to generate on a daily weekly or monthly basis using the date filter screen Y Form 42 FORM 42 Hotels Taverns etc A COPY OF THIS REPORT MUST BE RETAINED ON THE PREMISES MONTHLY GAMING MACHINE RECONCILIATION REPORT FOR THE MONTH OF July 2010 LICENSEE Stumpy Hotel Group LICENSED PREMISES NAME Black Stump Hotel Motel GAMING MACHINE LICENSE NO 12345 DATE OF LAST CLEARANCE FOR MONTH 01 08 10 06 00 4 1 12 5 6 71 8 9 10 11 SITE MACHINE HAND PAID COMMENCEMENT FINISH MACHINE IDENT
11. 06 00 00 1 92701 20 00 20 00 CTO m l v mus ICE TC o 01 07 10 06 00 00 01 08 10 06 00 00 75883 166 00 19 080 00 10 626 53 3 188 47 3 186 47 0107410 06 00 00 01 08 10 06 00 00 64607 246 00 18 350 00 11 010 26 134 00 7 291 74 01 07 10 06 00 00 01 08 10 06 00 00 64608 95 00 20 073 00 10 335 21 214 00 8 503 79 01 07 10 06 00 00 01 08 10 06 00 00 6 64602 77 00 15 400 00 0 00 640 00 0 00 9 880 51 66 00 4 390 49 la la o o o Rojo 1212 8 nm p D ho gt 5 Any win variance will show as in blue with an underline see column 14 This is the total win variance for that machine for the whole month To break this variance up and look at the machine over every day of the month click on the underlined blue variance and the program will automatically switch to the corresponding Form 41 To switch back to the current Form 42 close the Form 41 10 1 5 Form 58 Register of Gaming Machines Licensee The Form 58 will report current venue configuration at the time of printing This report lists theoretical RTP for each EGM This report is to be filled out before an EGM is operating on venue and when the EGM is removed from the venue The information within this report is accessible from the system except the LEASED FROM field This is input by Maxgaming manually Notify your Maxgaming Account Manager of any changes to your gaming venue or if you identify incorr
12. 1 Open MANAGER 2 Open FLOOR MANAGER 3 Click on TOOLS 4 Click on EXPORT EGM METERS s WILDCAT File Edit View Application MEAST Window Help Customize Toolbars g EH Accounts Audit Cashier Fa DisablelEnable EGM s Feports Security Exit HEO df Mod EGM 7 1 F EGM NewGame Force EGM Purge Delete Find Monitor Close Monitor Floor Manager Meter Limits Export Et Meters Floor 1 a Bank 1 HE Bank 2 Bank 3 s Export Meters Export Day 29 11 2005 Hour 5 Save C MyDocuments Browse V View generated file Cancel 12 Maxgaming Qld Wildcat User Guide Please Note the time of the selected meter read is important If the venue was closed for interchanges or conversions at 7pm the meter read selected should be AS CLOSE AS POSSIBLE to the 7pm mark Too late and the file may be incorrect or have the new machines included The example shown above will export the meter reads as at 6am on the 294 November 2005 This is the recommended date and time for day of trade reads for balancing accounting reports This will give the user the very last main read before trade on the 29 To view the file once it generates place a tick in the VIEW GENERATED FILE box and click OK Export Meters s r The program will notify you of how many meter reads it has generated 40 sets for 40 EGMs If you don t receive the cor
13. 6 Msc e O n D 49 9 REPORT s 50 9 1 Moving Reports from Wildcat to 5 50 9 2 PEGEESSING Wildcat benori a a n 50 9 3 Personalising Reports 14 5 AE 3 8833333 883333393 51 9 3 1 NWIOVINS REPOSO DN a 51 9 3 2 create A NeW RO Sci 51 9 3 3 AA LA m e yo a o o E o b b ee ee 51 9 3 4 Deletera Follet 51 9 3 5 Returning to Default Folder Caterina 51 9 4 REDON WIZI TO Ss 51 9 4 1 Bate Time A a s 52 9 4 2 Alkor Speci Wizard oa a aa 52 9 4 3 SELECTING ASPEC M Chine y b b da s a R 52 9 5 PEDOFCOPHOB sosa ma saa 69 52 9 5 1 A O o A A 53 9 5 2 O 53 9 5 3 AUTO Plata iaa 53 9 5 4 53 9 6 SOLAN GHEE Functomin Epos a 53 9 6 1 SOLUR AS SSA AAA a 53 9 6 2 A a ler PEO E E s s b E 54 9 7 n 55 9 7 1 30 55 9 7 2 lpydl 9 7 3 PRIA R VY 55 9 7 4 AUTO A s n 55 9 7 5 Pape oub m s b aaa a 56 9 8 EXBOTPL RE REDO Sin 56 9 9 Common Reports to Generate ON Vente sas Al 57 9 9 1 REVENUE AUD aa s b 57 9 9 2 EGM Cash Clearante Cons and Notes e A a 58 9 9 3 59 9 9 4 Rony Meters FEDORA A 60 9 9 5 FOM Meter O Simple 61 9 9 6 Perohim nee
14. Alert Tone Select Cash Dispensing Device for Cashier Mini Cashier 1 v Test Dispense Voucher Types to be processed by Dispensing Device Y Cancel Credit V Jackpot MM ShortPay T Hopper Fill coo If a soundcard is installed browse to find the sound to use and click OK to save changes Adjust the volume using the speaker volume in Windows Settings or the volume knob on external speakers if fitted 23 Maxgaming Qld Wildcat User Guide Please note that if a speciifc sound has been dowloaded and added to a Maxgaming owned Wildcat computer in the case of the computer being replaced this sound WILL NOT be added to the new pc 6 5 2 Set Voucher Printer and Test Print This option is used to tell VVildcat vvhere the vouchers are to be printed Click TOOLS then CASHIER OPTIONS s Cashier Options Select Printer for Cashier Star TSP7 D TSP74allwinspoollMett Audible Alert on Ticket Print W Use System Beep Alert Tone Select Cash Dispensing Device for Cashier Mini Cashier 1 bd Test Dispense Voucher Types to be processed by Dispensing Device W Cancel Credit W Jackpot W ShortPay Hopper Fill Cancel Click on the down arrow to display the printers connected to this computer Choose the correct printer To send a blank test voucher to the printer click PRINT TEST PAGE This is the printer for vouchers only The DEFAULT PRINTER connected to the computer will print all A4 print request
15. Control box next to the Users box will allow you to hide Descriptions that are not enabled To do this single click on Active Only To view All Descriptions available single click on ALL 4 3 1 Assigning Full Access If the group is afforded full access to the Wildcat program all buttons would need to be ticked This can be done by clicking inside each box from the top of the screen to the bottom A more efficient method is to tick the SELECT ALL box at the top right of the screen Display Controls Active Only All El Select All m 1 Enabled Once this is done single click on Save icon at the top left of the toolbar and full privileges are now set 4 4 Deleting a User Group Click on Security icon on the toolbar Click on the User Group to highlight the group and click on the Delete icon on the toolbar Another option is to right click on the User or Group and choose Delete Click on the OK button and a confirmation dialogue box will display Single click on OK to confirm deletion and the User or Group selected will be deleted dl lululu 10 Maxgaming Qld Wildcat User Guide 4 5 Identifying Users in a Group Single click on Security icon on the toolbar and the Security Access screen will display The screen is divided into two sections Users and Groups Double click on the Group Description you wish to view The users attached to the group will display s WILDCAT File Edit T
16. EGM Meter Snapshot 5 Meter Snapshot 5 Meter Snapshot SC EGM Meter Snapshot 5 Meter Snapshot EGM Meters Log Simple From 17 08 2010 02 46 00 Until 17 08 2010 06 00 00 19264500 19264500 307107183 307 10718 39317662 39317662 30975447 30975447 38267719 38267719 33688082 2692900 2692900 3951900 3951900 2715300 2715300 3610200 3610200 3767500 Page 1 of 3 SAP Games Wins LP Wins Won 0 0 155092 0 0 155092 6753488 0 6753488 0 9144730 0 9144730 0 6449107 0 6449107 0 8048127 0 8048127 0 6665838 0 6665838 0 Cancelled Hopper Coins To Stroke Turnover Wins Credits Fill Coins In Hotes In Coins OutCashBox Cents In ents Out 549046 54733025 48227254 10065329 736000 1930500 17234000 2692900 0 540046 54733025 48227254 10065829 736000 1980500 17234000 2692900 0 924093 85151441 70260918 11868295 1200000 3051800 21864000 3951900 301400 924093 85151441 70260918 11868295 1200000 3051800 21864000 3951900 301400 863285 110502660 39810774 15910476 416000 2336100 29524500 2715300 27500 863285 110502660 29310774 15910476 416000 2336100 29525500 2715300 27500 235061 31891350 67625435 13099332 624000 3001000 22521500 3610200 9800 285061 81891350 67625435 13099332 624000 3001000 224521500 3610200 3800 1088469 101495348 841723745 15999946 1168000 3860600 27627000 4944800 76800 1088469 101495348 84172375 16999946 1168000 3860600 27627000 4944500 76800 2
17. Report beton ul ed ida A 62 9 9 7 iMetereo vinReconelli ttonueu a a O E R daaa 63 9 9 8 EGM Event Feportsu 64 9 9 9 Casdim a u a aa B aaa sa 65 9910 EGM Float Balance ad 66 JOTE Gamine Cheques Reposo T 66 9 10 Jackpot Reports For Venues with Jackpot 5 67 QTO Jackpot Hit Detail External D amala aaa rcaaia 67 0 10 2 Jackpot Hit Detail Internal ROS 67 04107 CU Ur O l bb Dini 67 9 104 Jackpot Link Status Extermal POD Suit A E d bi 67 9 10 5 Jackpot Link Status Internal 15 67 9106 67 0 10 7 1 ebotPehofhmance interal n aad aa d 67 9 10 8 Progressive Activity Report Detail or 67 01000 Jackpot Progressive n da 67 90 10 10 ackootUenornmaence Detal k E 67 9 10 11 Jackpot Progressive Reserve Internal Pools s 88s ss E Ea NEE aE 68 9 11 WMeaxBonus REDOT Siro adada aaa aa E 68 9 12 68 Maxgaming Qld Wildcat User Guide 9 13 AVIA MEG ld o 68 10 REGULATOR Y REPOR FS OCGR AP PROVED 69 TOAT Form 40 Cash Clearance REDOT a da 69 10 1 2 Form 4
18. TIGER JACKPOT RE 2 1 Wizards When requesting a particular report or completing data entry Wildcat will ask for information using a wizard function When completing a wizard Read each screen carefully e To go back to the previous dialogue box single click on the BACK button To go to the next dialog single click on the NEXT button e To complete the process single click on the FINISH button To abort the wizard single click on the CANCEL button 2 1 1 Run Wizard Again on Finishing There is a RUN WIZARD AGAIN feature in this program This is a time saving device when having to input information repeatedly If the RUN WIZARD AGAIN box is ticked the wizard will reappear each time you click the FINISH button If you don t require the wizard click CANCEL to return to the original screen lz Run wizard again on FINISH Help Back Cancel To turn this function off single click on the Run Wizard Again box the tick will disappear Maxgaming Qld Wildcat User Guide 3 Opening the Wildcat Program To gain access to the program you must have a User ID and Password please see the chapter on SECURITY to create a password and user id On your computer screen desktop there will be a Wildcat icon the pawprint Double click on the Wildcat icon The Logon screen will appear Enter a UserID and password to log onto WILDCAT Cance
19. WILDCAT File Tools Window Help E 2 9 3 1 OF Accounts Audit Cashier F3 Manager File Store Promotions Reports Fecurity Exit Display Controls C Active Orly Select All Description Enabled Type menuitem Audit Reports Adjustment Report OA mente Audit Reports Audit Operation Report 17 7 menutem Cashier CAR mente File Store meter Host Reports Daily Jackpot Yariance 1 meme Host Reports Daily Meters Variance O menutem Host Reports EGM Uptime Report Detail menuitem Host Reports EGM Uptime Report Historic 1 menuitem Host Reports EGM Uptime Report Summan 1 hmenultem Host Reports Jackpot Performance Wide Area Po menuitem Host Reports Network Connection Exception 1 1 menuitem Host Reports Player Exclusion Host Audi 1 menuitem Host Reports GOGA Seal Approval O menuitem Host Reports Wide Area Jackpot Winners 17 7 menuitem Manager mente Membership Reports MembershipRenewalbyMer 17 menuitem Membership Reports Membership Summary by Ac 51 menuitem o Membership Reports Membership Summary byMer 17 menuitem Membership Reports Membership Summary byPos F menuitem Membership Reports New Members by Membership menuitem EE A O Benak andar Members Hiram Ren merni ker Single click on Save icon at the top left of the toolbar and the privileges are now set NOTE The Display
20. Wins Gross Revenue From Venue Configuration Set up Dollar value of coins won then played Dollar value of coins won Turnover Wins Number of EGMs on venue Percentage of all EGMs at the Venue Percentage of coins vvon then played at the Venue Percentage of gross revenue at the Venue 95 4 Turnover on Site 10 04 16 02 16 90 15 75 9 77 12 46 11 77 92 71 7 2996 1 29 100 00 100 00 This report can also be sorted by denomination manufacturer identity or machine type The automatic default is denomination A summary of this information can be displayed by generating a Performance Summary Performance Report Summary Report The report will list individual EGMs if the Show details checkbox is ticked 62 Maxgaming Qld Wildcat User Guide 9 9 7 Basic Description Modifications Benefits To Venue Metered Win Reconciliation This report uses the same information as the EGM Net Meters Report It shows revenue figures for each EGM Can be sorted by Date and Time Frame and specific or all EGMs at the venue This report is mostly used by venues to calculate the amount of Gaming Tax to be paid and is also an indication of Revenue It also compares the 2 ways to calculate Metered Win and gives a variance T Metered Win Reconciliation Report Date 07 06 2006 14 34 24 Positio 1 02703 2 0026 3 2027 4 3268 5 02704 E 3625 otal for Black St
21. and automatically redeem the voucher In Autoprint there is NO PENDING or ISSUED Status for vouchers To stop AUTOPRINT click on the PAUSE button see next page Auto Printing E 22 Maxgaming Qld Wildcat User Guide Points to Remember about Autoprint Cashier must be paused to close the Wildcat program The next time cashier is opened Autoprint will need to be started again Cashier The cashier window cannot be closed while auto print is active 4 Please stop auto print and then close the window e All normal cashier icons except for CLOSE will be disabled while autoprint is active If a manual voucher is required the user must pause autoprint and use the reprint or manual icon as per usual Hopper Refill vouchers will behave as per usual If a hopper refill voucher prints but is NOT NEEDED it must be removed by CANCELLING the voucher F11 6 2 Statewide Jackpot Wins Money Train Jackpot Carnival etc Money Train Wide Area Grand Jackpot Wins will not automatically print even if autoprint is active Staff will need to stop Autoprint select the wide area win in the pending screen and complete as per normal Statewide win procedures 6 3 Rounding Up Voucher Payment Amount Wildcat has the ability to round up the actual payment amount shown on the voucher This assists with float balance at the end of shift or trade When first installed Wildcat defaults to exact values To enable the rounding facility please
22. display s WILDCAT File Edit Tools Window Help H V m LA Accounts Cashier F3 Manager Promotions Reports Exit 7 ma ae az pu The screen is divided into tvvo sections Users and Groups s WILDCAT File Edit Tools Window Help E E Y 2 EE fF m Accounts Cashier F3 Manager Promotions Reports Security Exit lal E oR ik Save Add User Add Group Privileges Close s Security Access Users Groups Description Default LE Admin reports EE report 4 1 Create a User A user can be a single person or a number of people who are given the same User Id At the top left of the screen click on ADD USER T Add User Full Name Password omea 1 Enter User ID Full name this is the display name and a password for this user passwords are NOT case sensitive 2 Single click on the OK button 3 Click on the Save icon on the toolbar The User will be added to the corresponding list NOTE There cannot be any duplicate ID s for any groups or users Maxgaming Qld Wildcat User Guide 4 2 Create a Group Creating a Group is how access is given to users A user MUST be part of a group to have access to Wildcat At the top left of the screen click on ADD GROUP s Add Group Description Eg Group Desc mea Type the name of the group in both the ACCESS field and GROUP DESC field Click on the OK button Click on the Save icon on the toolbar The G
23. e Single Right click e Single click on New A New Category Folder will display at the bottom of the folder list e Re name the new Folder 9 3 3 Rename A Folder e Click and hold onto the folder name for approximately 2 seconds and release e Inthe highlighted area type in the name for the new folder Press ENTER or click off the folder The Folder has now been renamed 9 3 4 Delete a Folder e Single click on the Folder name e Single Right click e Single click on Delete e The Folder will disappear Reports CANNOT be deleted Any Reports in the deleted Folder will automatically go to the UNALLOCATED Folder 9 3 5 Returning to Default Folders Categories This is used to return Wildcat reports and folders back to original default settings e Single click on Tools on the toolbar e Single click on Reset to Default Categories e Single click on YES to confirm The Reports will return to their default folders 9 4 Report Wizards Reports have several wizards in which the User indicates the information they wish to view Another name for wizards are Dialogue boxes The following wizards Dialogue Boxes are consistent in most reports 51 Maxgaming Qld Wildcat User Guide 9 4 1 Date Time Wizard The automatic default is 6 00am of the previous day to 6 00am of the current day this parameter will take all events and meters for the entire trading day including anything that occurs after 12 midnight 9 4 1
24. numbers or names Gaming Cheques Cheques to players entered through data entry section Required Banking Clearance data entry vouchers Gaming Cheques Actual Banking Enter the deposit amount here Variance to Req Banking Actual Banking less Required Banking Accumulative Variance The total of all variances so far These details can also be viewed via the Gaming Deposit report found in the Reports module 7 11 1 Banking Variances If your venue performs a clearance every day the VARIANCE TO REQUIRED BANKING column is used to identify any possible banking variance If your venue performs a clearance on every other day i e 3 days a week the CUMULATIVE VARIANCE column is used to identify any possible banking variance When the ACTUAL BANKING figure is entered the Cumulative Variance should be as close to zero dollars as possible making allowance for rounding etc Ignore any cumulative variance amounts on days where NO actual banking is entered If you identify a variance you must compare your data entry cash clearances and cancel credit hopper refill jackpot shortpay vouchers with your banking reconciliation Check any vouchers for cancelled status as this removes all information for the voucher from Wildcat Note If a variance is found in the banking this will come from either data entry errors or miscalculation of the banking deposit amount EGM Meters are NOT used in calculation of Banking Deposits 7 12 Coin and Note Inp
25. only Benefits to Venue Ability to view EGMs and what pool they belong to 9 10 6 Jackpot Performance External Basic Description Displays various details about the performance of external jackpots eg Number of hits total amount of payouts etc Modifications Can be sorted by Date and Time Frame specific or all external pools Benefits To Venue Venue can monitor effectiveness popularity of each external jackpot 9 10 7 Jackpot Performance Internal Basic Description Displays various details about the performance of internal jackpots eg Number of hits total amount of payouts etc Modifications Can be sorted by Date and Time Frame specific or all internal pools Benefits To Venue Venue can monitor effectiveness popularity of each internal jackpot 9 10 8 Progressive Activity Report Detail or Summary Basic Description Provides a method of calculating the estimated closing pool values 9 10 9 Jackpot Progressive Reserve Basic Description Shows reset and maximum value of jackpot pools increment percentage and current turnover amount hit totals jackpot totals and reserve amount Modifications Can be sorted by date and time frame and specific or all external internal pool types Benefits to Venue The reserve amount is how much in turnover increments need to be held by venue in order to pay JP HIT Startup Amount 9 10 10 Jackpot Performance Detail Basic Description Looks at the performance of EGMs broken do
26. specific external jackpot pools Benefits to Venue Shows every hit for each External Pool selected shows the value of the hit EGM Pool Type Number time of hit etc Also shows jackpot reset and maximum value with increment percentage 9 10 2 Jackpot Hit Detail Internal Pools Basic Description Displays the times that an internal jackpot pool has been won the amount and the EGM details Modifications Can be sorted by date and time frame and all or specific internal jackpot pools Benefits to Venue Shows each hit for each Internal Pool selected shows the value of the hit EGM Pool Type Number time of hit etc Also shows jackpot reset and maximum value with increment percentage 9 10 3 Jackpot Hit Summary Basic Description Displays the total hits and amounts per machine Modifications Can be sorted by date and time frame and all or specific External Internal Jackpot pools Benefits to Venue Shows a summarised version of Jackpot Hit Detail This report lists the total of all amounts per EGM not per hit 9 10 4 Jackpot Link Status External Pools Basic Description Shows all EGMs linked to the External Jackpot Pool Modifications Can be sorted by specifying External pools only Benefits to Venue Ability to view EGMs and what pool they belong to 9 10 5 Jackpot Link Status Internal Pools Basic Description Shows all EGMs linked to the Internal Jackpot Pool Modifications Can be sorted by specifying Internal pools
27. the toolbar and a print dialogue box will appear 9 7 3 Print Preview Available Reports ESJEGM Cash Clearance Coins Elecm Cash Clearance Notes Elecm Configuration External Pools Elecm Configuration Internal Pools Elecm Event Report Elecm Meters Log Elecm Meters Movement Elecm Net Meters Elecm Ticket Reconciliation Detail EE EGM Ticket Reconciliation Summary E Gaming Machine Account El Jackpot Hit Detail ElJackpot Hit Summary Elackpot Link Status Elackpot Progressive Reserve External Poc Elackpot Progressive Reserve Internal Poo ElMachine Performance Detail 2 E Machine Performance Summary AV Run Daily Start at 08 36 Time Now 12 41 This is used to preview a report as it will be printed By clicking on this icon it will make multiple pages easier to view on the screen and will keep titles of columns stationary while the pages scroll A blue frame around the report indicates the report is in PREVIEW Single click on Print Preview icon on the toolbar Use the up and down scroll bar to preview the Report 9 7 4 Auto Print This function will automatically print any report immediately after generation 1 Click on Edit on the toolbar 2 Click on Auto Print A tick will appear This activates the function dei em pelica on Joos Window Help v Ado Pint t Mingo Fh ten to 55 Maxgaming Qld Wildcat User Guide 9 7 4 1 To Deactivate Auto Print 1 Single click o
28. ticket is printed for record purposes Please note Every voucher issued has a unique number hence the voucher number of a re issued voucher is different to the number it had the first time it was issued The first issued voucher now has a status of Cancelled using the Accounts function for regulatory reporting this will remove the first voucher from your regulatory and performance reports and replace it with the current voucher 6 11 2 Re Printing a REDEEMED Voucher To reprint a Redeemed Voucher 1 Change the STATUS from Pending to REDEEMED 2 Highlight the required voucher and press the function key F4 or click the Reprint icon 3 Click YES at the prompt and a copy of the re issued ticket is printed for record purposes Please note Every voucher issued has a unique number hence the ticket number of a re issued voucher is different to the number it had the first time it was issued The first issued voucher now has a status of Cancelled If using the Accounts function for regulatory reporting this will remove the first voucher from your poker machine reports and replace it with the current voucher 6 11 3 Re Printing a CANCELLED Voucher A voucher with the status of CANCELLED cannot be re printed You must first amend the status from cancelled to redeemed and then reprint the voucher as per normal re print instructions To change the status of a cancelled voucher to Redeemed 1 Change the STATUS from Pending to CANCELLED 2 Highligh
29. 0 0 00 QUEEN OF THE NILE5000Y 31579 12 40 00 00 0 00 SPRING CARNIVAL 54504 lo 40 00 500 0 00 BAS AN PRINCESS Y T 6a599 12 0 00 00 0 00 7CHOY SUN 64601 lo 0 00 5 00 0 00 The reported data is to be entered into the ACTUAL column Once data has been input the variance column will show the difference if any between the meters and the actual data any variance will be shown in RED To move down columns e lt Tab gt or lt Enter gt to move to the next column lt Shift gt lt Tab gt to move back one column e Arrow keys will move between any rows and columns or alternatively click with the mouse Enter the appropriate amounts into the columns as described in the table below Column Descriptions Column Name Description Actual dollar value of coins in hopper or total dollar weight of coins Hopper Value A AND hoppper if using TARE weight option The total actual amount in coin cleared from the cash box This can be Coin Clearance entered as often as required The total actual value of notes cleared from the note cassette This can Note Clearance Amount l be entered as often as required Short Pays Each short pay from each machine per day Hopper Fills Each hopper fill for each machine per day Cancelled Credits Each cancelled credit paid for each machine per day Gaming Cheques Each gaming cheque issued for each machine per day Jackpots Each jackpot payment made for each machin
30. 0 Cheque Number Total Amount 160 00 Attendant new employee att att A Jackpot Pool Andy Attendant Attendant Banrock Attendant 202 Attendant N Dan Attendant ESR Ban Al Attendant Dan ttendant001 Banrock Attendant Comment If required choose the appropriate Attendant name from the drop down list it may be a generic name for all staff The COMMENT FIELD will need to be completed by the staff member requesting the manual voucher Click FINISH and OK The voucher will print The voucher must then be REDEEMED press ENTER twice at the prompts 5 5 Hot View The Hot View function can assist with the analysis of a gaming room by colour coding each machine based on turnover Wildcat automatically selects the rating gradient based on average EGM turnover and minimum and maximum turnover for the EGMs In this regard the user can identify hot or cold areas on the gaming floor and use this information when considering changes to the room v Hot View will report on the total turnover figures for the period defined if an EGM is black it indicates that 5 5 1 oe PS the EGM was not operational at the venue for the period stated Holding your mouse over an EGM will give the turnover figure for the time period configured by the user along with the EGM description and venue ranking Hot View will create a separate active screen over the existing floor view Activating the Hot Vi
31. 00 BDANGEROUS BEAUTY 24 107385 2c 122 00 500 00 378 00 GODDESS OF GOLD 107382 2c 121 00 350 00 5229 00 CATS HATS amp BATS 107468 2c 226 00 254 00 26 00 TOHEART OF GOLD JACKPOT 4039 c 135400 1 000 00 48 00 CARNIVAL If the hopper is empty ignore the record and move to the next machine Do not type a zero value The Data Entry screen will calculate the net value by subtracting the Tare weight from the gross weight Save the data as per normal procedures Next time Data Entry is performed the dry weight will be populated where it is available so only the gross weight needs to be entered From this point onwards the DRY HOPPER WEIGHT fields are locked and cannot be amended from this screen Dry Hopper Weight option needs to be ticked 7 5 2 Zero Hoppers for Conversions Retired EGMs To enter a SO amount for a converted or retired EGM the user will enter the TARE weight into the GROSS HOPPER WEIGHT column Gross MINUS Tare Hopper This will give VVildcat a SO value to calculate Alternatively NOT entering the TARE weight will give a 0 value also 7 6 Correcting Data Entry Errors If you input the incorrect entry click in the cell delete the incorrect entry and input the corrected amount If you have already saved the incorrect data click DATA ENTRY and repeat the steps to bring up the information again Click in the cell delete the incorrect entry and input the corrected amount Click SAVE and if enabled the dat
32. 02 From 01 05 2006 06 00 00 Until 0106 2006 06 00 00 Ho n of all of Machines Machines a A on Site Site Test Site 4 Operational Gross Location Serial Ho Denom P Description Days Turnover Wins Revenue Live Machines Denomination ic 1 5132 1c SPRING CARNIVAL 31 39 213 16 33 446 00 5 167 16 1 5115 1c KING OF THE 31 62 590 55 52 055 93 9 534 72 1 3666 1c 31 66 022 16 58 102 51 7319 55 1 0095 1c WILD EAGLE 20 LINES MAX BET 5 31 61 522 59 59 165 93 2 556 76 1 0575 1c MAJOR MONEY amp THE OUTBACK ADVE 31 35 158 50 33 564 05 4 604 55 1 6303 ic HERE S THE 50100 31 45 650 58 41 536 75 6 814 13 1 3067 ic RED BARON 31 45 963 83 47 139 60 1 175 77 Total for Denomination Te 362 131 97 326 010 87 36 121 10 Denomination Sc 111 01722618 Sc TOUCH OF MIDAS 50 DOUBLE 31 20 461 55 25 479 04 2 961 71 Total for Denomination 5e 28 461 55 25 179 34 2 981 71 Total for Live Machines 390 593 52 351 490 71 39 102 51 Total for Test Site 390 593 52 351 490 71 39 102 51 Grand Totals 390 593 52 351 490 71 39 102 51 The information needed to generate this report is derived from the following Turnover Wins Gross Revenue No of Machines Field Descriptions Turnover VVins Gross Revenue No of Machines of all Machines of all Turnover on Venue Gross Revenue on Venue Directly from the EGM Meters Directly from the EGM Meters Turnover
33. 060806b txt 1 Files of type Sprintquip Coin Scales txt Cancel Help lt Back Finish Cancel Once the file is selected click OPEN then FINISH to begin the import At this screen confirm the Column Details e WILDCAT Import in progress T Hopper Import x Please confirm the hopper column details Column 2 Value Type Cents Value Coin Count Dollar Value Cancel Help Back Cancel Click OK 45 Maxgaming Qld Wildcat User Guide The following screen gives a status of the import WILDCAT x Import in progress Help lt Back Finish Cancel You should see the information importing at the left of the screen Once the import is finished Wildcat will launch the Import Event Log for any errors or omissions T WILDCAT Import Complete Finish Click CLOSE and SAVE the data as per normal data entry processes 7 12 4 Errors When Importing Data Always check the Import Event Log for any errors that appear The following are examples of what can stop an import file process imani Data Import X aa 1 Data in line number 1 is unreadable Click OK on the error 46 Wildcat User Guide Maxgaming Qld Click YES on the following prompt paa Data Import xt P The import process is not complete Do you wish to close the wizard anyway Yes DATE IN LIN
34. 1 Gaming Machine Performance 69 10 1 3 Form 42 Monthly Gaming Reconciliation 69 10 14 Fotm 41 io 70 10 1 5 Form 58 Register of Gaming Machines Licensee 22 70 10 1 6 Form 61 Monthly Variances 70 11 GLOSSARYOFMANUALTE UM Sra baa aaa 72 Maxgaming Qld Wildcat User Guide 1 Introduction to Wildcat The Wildcat program has been designed to assist Maxgaming venues with their gaming reporting and analysis requirements All the information collated in Wildcat is taken from the venue based Site Controller The site controller connects back to the Licenced Monitoring Operator LMO via a variety of methods each chosen to ascertain the fastest and most reliable connection to communicate with the EGMs 1 1 Networking Wildcat Wildcat can be loaded onto any computer on a gaming venue s network Before contacting Maxgaming please ensure you discuss requirements with your nominated I T specialist If you wish to network Wildcat please contact your Maxgaming Account Manager 1 2 Wildcat Help Desk For any questions regarding your monitoring system please do not hesitate to call THE MAXGAMING WILDCAT HELP DESK 24 hours a day 1800
35. 1 Changing the Date 1 Single click on down arrow next to the Start Date 2 A Calendar displaying the current month will drop down and the current Day and Date will be highlighted 3 Single click on the date required If another month is required single click on the arrow in the top left corner for a month prior to the current each time the arrow is clicked the calendar will go back one month 4 Single click on the down arrow to lock the date in 5 Repeat to change End Date use the arrow next to the End Date FOOTNOTE Remember to change the End Date if you are backdating as the system will search for all information within the time span indicated 9 4 1 2 Changing the Time Click on the arrows on the right hand side of the Time Box Single click on the up arrow to go forward in time e g 2 clicks would take you forward to 8 00am Single click on the down arrow to go back in time e g 2 clicks would take you to 4 00am The clock is set in 24 hour time only If you need a report for 4pm then 16 00 should show in the time box 9 4 2 All or Specify Wizard Using this wizard you can choose all events or specify certain events chosen by you the automatic default is All Events available 1 Single click on the Specify box to choose event types Single click to highlight the Event required to select more than one Event at a time hold the CTRL key down each time 3 Release CTRL and click on NEXT 4 Single click on All option to de
36. 10 Voucher Format The ticket shown at right is an example of the layout of the voucher that will print from Wildcat OLGR states that a witness is not required if the payment is automatically generated and the value is under 500 Maxgaming still recommends witnessing all hopper refill payments regardless of how they are printed 6 10 1 Hide Daily Progressive Total For privacy reasons it may be requested by authorised persons to remove hide the progressive payout values at the base of vouchers If required a configuration change can be made to hide the Daily Progressive Total amount showing at the bottom right of each voucher see voucher at right This change is made on request to the Maxgaming Help Desk 1800 700 116 PLEASE NOTE The calculation of the Daily Progressive Total is a regulatory requirement If enabling this function then it MUST be calculated and written once the customer has signed the voucher 6 10 2 Cash Amount Rounding Refer to Rounding Up Voucher Payment Amount at the start of the Cashier chapter 26 Short Pay Cancel Credit Jackpot Hopper Fill Ticket mu m m m m Type WA Attendant Name Linl SITE COPY Demonstration Gaming Machine Payout Voucher Licensee Demonstration 3422574665 Licensed Premises Demonstration Gaming Machine Licence No 25715 Date 27 03 2013 16 16 11 House No OLGR ld 2 342353 Denomination Ticket Type TICKET
37. 12 71 0 00 13 632718 JAILBIRD MR CASHMAN V c 210 00 304 00 0 00 317 00 0 00 0 00 0 00 197 00 197 00 0 00 575 87 575 87 0 00 14 1632717 AFRICAN DUSK MR CASHMAN V c 132 00 274 00 0 00 349 00 0 00 0 00 0 00 56 00 57 00 1 00 674 00 675 00 1 00 15 633308 AFRICAN DUSK MR CASHMAN V c 178 00 276 00 0 00 259 00 0 00 0 00 0 00 195 00 195 00 0 00 187 00 187 00 0 00 16 633309 JAILBIRD MR CASHMAN V c 191 00 273 00 0 00 323 00 0 00 0 00 0 00 142 00 141 00 4 00 277 60 276 60 1 00 20 613254 QUEEN OF THE NILE MONEY TRAIN 2 537 00 474 00 0 00 378 00 2 00 4 00 2 00 551 00 549 00 2 00 444 93 444 83 0 00 118 1723343 GREAT ESCAPESCLASSIC DOUBLE B c 83 00 567 00 0 00 557 00 0 00 0 00 0 00 94 00 93 00 1 00 401 00 400 00 1 00 22 767 00 38 626 00 3 520 00 38 629 00 3 634 00 4 141 00 307 00 22 747 00 22 143 00 604 00 31 003 10 30 986 10 17 00 59 Maxgaming Qld Wildcat User Guide 9 9 4 Hourly Meters report The Hourly meters report allows users to compare data to identify slow and busy trading periods t is also a useful tool to see how a particular promotion raised turnover e g look at every Tuesday for the last 6 weeks compared to this Tuesday when a grocery grab promotion was run When generating the report the user is prompted to select either a range of dates or a specific day Hourly Meters Start date 1070472006 py os oo C Select Range End date 16 200 Elp D0 0C 41 Meters for every Sund ay Select Day for the last A
38. 14 Coins Coin i t Position Description Plate Ho Denomination P ri 07 Metered Actual Variance 1 FORTUNE Ox 115150 102 40 00 1 00 41 00 20 00 20 00 0 00 RED BARON JACKPOT 73950 c 0 00 00 0 00 470 00 40 00 0 00 CARNIVAL SICHOY SUN DOA JACKPOT 75803 c 0 00 00 0 00 115 00 120 00 5 00 CARNAL 4 SPRING CARNIVAL JACKPOT 92700 c 0 00 1 00 41 00 60 00 60 00 0 00 CARNIY FIRE JACKPOT 64608 Ic 0 00 3 00 3 00 170 00 170 00 0 00 CARNIVAL ESPRING CARNIVAL JACKPOT B4602 c 0 00 3 00 0 00 100 00 150 00 450 00 CARNIY T CHOY SUN DOA JACKPOT 64600 c 0 00 00 0 00 375 00 375 00 0 00 7 2 Select Day vs Select Date Range The first dialog box of the User Data Entry wizard is for date selection If a venue clears the EGMs on a daily basis the SELECT DATE option will always be used and this will always be the date of the trading day for when the money was taken The SELECT DATE RANGE is to be used for CLEARANCES ONLY It is not to be used for Cancel Credits Hopper Refills Short Pays etc It was created for venues that clear every other day The dates to be chosen are very specific and if entered incorrectly can seriously affect the regulatory reporting results due to date overlap The day of trade rule still applies when using the date range option If a venue only clears the EGMs on Mondays Wednesdays and Friday MORNINGS then the date ranges chosen will be as
39. 14854 2420259014 16 08 2010 13 43 05 116 00628013 1631730221 16 08 2010 14 36 22 1426 00604988 1044526700 16 08 2010 14 58 31 1539 01750251 2319597803 16 08 2010 15 05 38 1214 07006464 1279410688 16 08 2010 15 08 45 The VOUCHER RECONCILIATION SUMMARY will show a sum total of vouchers produced within the date range requested and will sort by status of the vouchers It is important to remember that this report will exclude from the Total vouchers any payment with a status of Cancelled The following is a small example of the report listing the total of all vouchers sorted into voucher status the same Amount Type 80 00 CANCEL CREDIT 50 00 CANCEL CREDIT 290 01 CANCEL CREDIT 140 01 CANCEL CREDIT 100 00 CANCEL CREDIT 150 00 CANCEL CREDIT 200 00 CANCEL CREDIT 480 00 CANCEL CREDIT 100 00 CANCEL CREDIT From 16 08 2010 06 00 00 Until 17 05 2010 06 00 00 Status REDEEMED REDEEMED REDEEMED REDEEMED REDEEMED REDEEMED REDEEMED REDEEMED REDEEMED Page 1 of 2 Last Action Ticket Printed Pool 16 08 2010 12 16 1016 08 2010 12 16 06 1608 2010 12 24 1016 08 2010 12 24 06 15 05 2010 12 29 4616 08 2010 12 29 42 16 08 2010 13 18 3216 08 2010 13 18 28 16 08 2010 13 43 1216 08 2010 13 43 06 15 05 2010 14 36 3516 08 2010 14 36 26 16 08 2010 14 58 3716 08 2010 14 58 33 1608 2010 15 05 4916 08 2010 15 05 40 1608 2010 15 08 5116 08 2010 15 06 47 result can be seen vvhen generating the Venue Reconciliation Summary report
40. 34200 18 242 00 18 342 00 0 00 0 00 0 00 0 00 0 00 Variance Top 80 00 s e a Variance Total 133 00 1 631672 SPRINGCARNIVALJACIPOTCARN 18700 8380455 1BDOD 744479 BO 262 30 49115 2020 1820300 18 203 00 18 203 00 020 0 00 0 00 0 00 0 00 05 p 12 631873 SPRINGCARNIVALJACIPOTCARN 181 00 06 763 02 1120 00 1096135 80 123 33 751345 10100 2025000 2028300 2025300 500 40 0 00 42 0 00 Variance CC Pays 119 33 Short Pays 0 00 13 632718 JAILBIRD MP CASHMAN V 48 00 5706623 400 10235 BB DOF EB 020 2000 246400 046800 046800 51 40 0 00 0 00 0 00 Variance Explanations 1 Variance Top K If variance amount is similar to 160 check reported Hopper Fills Eg If Variance is a 160 00 it is likely that a Hopper Fill has been reported but was not physically put into the EGM If variance is 160 00 then a Hopper Fill was physically put into the EGM and no voucher was created Opening or Closing Hopper value has been over under stated in this case the Win Variance will balance over 2 months Diverter fault Top K and Cashbox M variances will balance Diverter faults do not affect the Win Variance Variance Cashbox M Diverter fault Top K and Cashbox M variances will balance and Variance Total L will be nil Diverter faults do not affect the Win Variance Check for discrepancies in Note and Coin Clearances during the report period EGM may have been converted or disposed during the report period n which case the
41. 700 116 1 3 Bytecraft Help Desk All machine faults and issues are to be logged with the Bytecraft Help Desk Bytecraft Help Desk 1800 021 814 Maxgaming Qld Wildcat User Guide 2 Basic User Tools amp Tips Where a specific selection can be made in reports etc the Wildcat system will always default to ALL unless otherwise specified To move around the dialogue boxes use the mouse and cursor Clicking on the X box on the top right hand corner of the window will close that window File Edit View Application Tools Window Help E E H 22 E 3 M Accoun to Cashier FS Manager File Store Promotions Reports Exit E m 22 i a A New Loc New EGM New Game EGM gt Loc Delete Find Close Unallocated EGMs for MAXGAMING CONNECT BA MAXGAMING CONNECT 10003 UGS 10003 2 2 Floor 1 3 Bank 1 sE 633101 WHITE TIGER JACKPOT RE Clicking on the X in the top right hand corner of the screen will exit the Wildcat Program ES WILDCAT t oO Xx File Edit View Application Tools Window Help E E 9 H 2 HE Ff q Accoun to Cashier F3 Manager File Store Promotions Reports Exit E ir 2 a a sx A New Loc Mew EGM New Game EGM gt Loc Delete Find Clo E Floor Manager 7 es Sites Unallocated EGMs for MAXGAMING CONNECT Serial Number Poll Address Plate Number A MAXGAMING CONNECT 10003 UGS 10003 2861 Floor 1 3 Bank 1 en A 633101 WHITE
42. 909363 91019863 75182998 14083717 752000 3026300 24601000 3767500 0 909863 91019863 76182998 14083717 752000 3026300 24601000 3767500 D 33688082 3767500 Name of Venue House Position of the EGM EGM Serial number Date and Time of the Event Number of Games Turnover Wins CanCred Hopp Fill Coins In Notes In Coins Out Coins To Cashbox Cents In Cents Out SAP Wins LP Wins If looking for meters regarding banknote insertion generate the Meters Log Advanced report Coins Bet Coins Won Cancel Credits or Manual Pays Hopper Fill Coins into the machines Notes into the machines Credits out of the EGM Coins that have been diverted to the Cashbox Credits in to the machine Credits out of the machine Standalone Progressive Wins Linked Progressive Wins 61 Maxgaming Qld Wildcat User Guide 9 9 6 Performance Report Detail Basic Description Modifications also be viewed as a graph using the graphing function Benefits To Venue Shows performance details based on denomination manufacturer or machine type Can be sorted by Date and Time Frame manufacturer denomination or machine type Can Venue is able to analyse which manufacturers denominations or machine types are most popular It also shows the operational days of each machine to indicate if the machine has not been on the gaming floor for the whole period requested Performance Report Detail Report Date 09 06 2006 09 17
43. 917 le 30 00 3 00 0 00 3480 00 348000 0 00 4 ROUND THE WORLD Y 62309 c 31 00 41 00 0 00 397500 375 00 30 00 5 CHOY SUN DOA 73040 le 30 00 3 00 0 00 275 00 9275 00 0 00 EAGLE 27 LINES M x 54118 le 30 00 3 00 50 00 4480 00 4480 00 0 00 T DESERT DOGS BET 500 04 1 50 00 00 4585 00 356500 TODESERT DOGS BET 500 04 40733 c 30 00 3 00 0 00 715 00 9275 00 30 00 Ensure when entering data that the correct data is aligned with the correct machine As a rule always choose the machine name that the machine was previously or denomination this should be found in an old configuration report 7 9 Reset Data Option When a major mistake has been made i e if staff have entered information for an incorrect day Wildcat has the facility to clear all data without having to go in and perform an adjustment for each EGM Simplay Bank Deposits Data Entry Bank Deposits Reset Data The wizard allows for all or only part of this information to be reset e g Only reset the coin clearance back to SO In the Accounts section click on the Reset Data icon The following screen will appear Select the date required and the field to be deleted 37 Maxgaming Qld Wildcat User Guide Accounts Data Reset Select the parameters of the data to reset WARNING The values in the database for the selected meters will be set to ZERO Date 10 02 2002 M Meters to be reset to zero V Coin V Note 12 Hopper
44. ANUAL TERMS Actual Data Bank Casino Top Click Double Click Dialogue Box Drag and Drop Drop Down Box DUCMS Edit EGM Events Fields Floor Hi Boy Hopper Gross Weight Hopper Tare Weight Host Icon ID IP Address Jackpot Hit Low Boy Loop Management PC Manufacturer MaxBonus Metered Data Mouse MyCash MyTicket Port Position Properties Protocol QCOM OLGR RTP Scroll Bar TiTo Venue Site Controller Slant Top Toggle Token Toolbars User Win Variance Wizard The value entered by the venue into Wildcat A particular group of EGM s See Low Boy Pressing the left button on a mouse once Double clicking is two clicks in quick succession A box that appears after right clicking on an object or word with options for that box or word Left clicking on an object item and holding the button down as you move the item to the desired location A box with an arrow on the right hand side When arrow is clicked it shows a list of possible options to enter into the box Dial up Computer Monitoring System a type of communications system for an EGM To change modify details Electronic Gaming Machine another name for a poker machine Any incident regarding a machine or the system is recorded as an event The blank box for text input The floor level on venue where EGM s are located A tall EGM vvhere artvvork is located above the monitor The vveight of the hopper vvhen holding coins Ho
45. CLOSING CASH SHORT HOPPER JACKPOT CANCELLED OPENING REPORTED METERED WIN DATE TIME DATE TIME NUMBER NUMBER HOPPER CLEARANCE PAYS FILLS PAYOUTS CREDITS HOPPER WIN WIN VARIANCE 01 0710 06 00 00 01707710 06 00 00 1 92701 20 00 0 00 0 0 0 00 0 0 0 0 20 00 0 00 0 00 01407710 06 00 00 01 08 10 06 00 00 JE 64603 177 00 12 215 NEEZ 320 00 5 040 41 181 00 6 850 59 6 849 59 Hu 01407710 06 00 00 01708710 06 00 00 92701 27 00 11 986 00 0 960 00 000 4 630 81 20 00 6 402 19 6 404 19 01 07 10 06 00 00 0108 10 06 00 00 75993 166 00 19 080 00 nun 320 00 000 10 626 53 ma 3 188 47 3 186 47 01 07 10 06 00 00 01 08 10 06 00 00 r 64608 95 00 20 078 mal oo 1 120 00 a v 10 335 21 ETE 3 503 79 3 482 79 gt us 01 07 10 06 00 00 0108 10 06 00 00 64602 77 00 15 400 00 640 00 9 880 51 66 00 4 390 49 4 339 49 69 Maxgaming Qld Wildcat User Guide 10 1 4 Form 41 Hotlink from Form 42 A link has been provided in the Form 42 to assist with balancing when variances are found Generate the Form 42 for the month required FROWIOCS INANC DIACK SLUMP MULE IVIULE GAMING MACHINE LICENSE NO 12345 DATE OF LAST CLEARANCE FOR MONTH 01 08 10 06 00 a 7 8 9 10 11 SITE MACHINE HAND PAID CONMMENC BulENT FINISH MACHINE IDENT CLOSING CASH SHORT HOPPER JACKPOT CANCELLED OPENING REPORTED METERED WIN DATETIME DATETIME NUMBER NUMBER HOPPER CLEARANCE PAYS FILLS PAYOUTS CREDITS HOPPER WIN WIN VARIANCE 01 07 10 06 00 00 01 07710
46. Close Hopper will be iii zero Total Variance L vvill also be correct 65 Maxgaming Qld Wildcat User Guide 9 9 10 EGM Float Balance Report Basic Description This report will include only cashier tickets that were redeemed in the period specified in the report The report will also group by the user that redeemed the tickets this is especially useful for venues that are running two floats with separate management PCs or staff are being relieved by others and it is necessary to balance the till at each change of user Modifications Date and time report can be run daily weekly or monthly Benefits to Venue A simpler way to view all vouchers being redeemed for float checks and shift changeovers NOTE This is not techinally a balance report and does not print well on a receipt printer it can be used similar to the Voucher Reconciliation Summary Report EGM Float Balance Report Report Date 09 01 2002 From 07 01 2002 06 00 00 Sites Black Stump Club Hotel Until 08 01 2002 06 00 00 Total Total CANCEL CREDIT HOPPER FILL JACKPOT Ticket Amount Count User Ticket Amount Ticket Amount Ticket Amount Count Count Count cash 171 20 518 03 12 1 320 00 2 2 246 53 185 24 786 56 Totals 171 20 518 03 12 1 920 00 2 248 53 185 24 756 56 9 9 11 Gaming Cheques Reports Basic Description Lists the cheques that have been entered in Accounts Modifications Three reports are available ranging from detailed to summary sorting by EGM or da
47. E NUMBER 1 IS UNREADABLE Edit the Import File Format and check column numbers and delimiter selections COLUMN ERROR Data Import x 57 The details For the File Type state that the EGM position FR JU iz listed in column number 3 The file specified has only 2 columns Import Failed Click OK and the Import Event Log will display ILDCAT E Import Complete mport Event Log i 806 2011 10 32 39 Invalid EGM Position 9062011 10 32 39 Import failed Click CLOSE Edit the Import File Format and re assign the column numbers MULTIPLE POSITIONS In this case choose the EGM that relates to this value usually the older machine m EGM Configuration Selection E xl Position number 31 has multiple EGM senal number EGM configurations for the date specified Please select one and press EGM Ser Ho EGM Description BGN Tumower 0 00 14325331 VEGAS FORTUNE 1D PLAYERS PAR 1422 20 69396 13122 0 00 1232603 ENCHANTED WORLD 1F g0650 13125 Location Denon 55 47 Maxgaming Qld Wildcat User Guide 8 Venue Gaming Activities Conversions Game Changes The following information can be used as a guide as to what must occur on venue regarding gaming machine movements and acquisitions 8 1 No Clearance for Conversions With regards to conversions each venue can choose whether anything is to happen to the physical machine For instance the
48. EW labelled Active Cards This displays patron cards that are currently placed in EGMs at your venue This tool is useful for locating a lost card on the gaming floor or for finding a particular patron At the top of the screen click VIEW then ACTIVE CARDS Evo NIN File Edit Application Tools Window m Zoom In Ctrl 1 Accounts Zoom Out Ctrl 0 Normal Size Ctrl IN Colour Key Ctrl K Floor Y 5 EZY Break List Ctrl Z Floor 1 Jackpot Pools Ctrl Double click on a patron s name and the program will then go back to the Floor View screen The machine the patron is playing will be flashing The floor view will also show which EGMs have cards inserted by showing the EGM box as a blue colour 5 4 9 Manual Hopper Refill Vouchers from Floor View When required manual Hopper Fill vouchers can be generated from Floor View E Events Hopper Fill 12 Properties History Maxbonus Enable Unlock SIMPLAY Fault End SIMPLAY Session EZY Break 15 Maxgaming Qld Wildcat User Guide Right click on the machine requiring the refill The voucher wizard will automatically complete the necessary fields as per normal manual voucher procedures T Manual Voucher Wizard Site Banrock Tavern EGM Location N06 fF BB PP EGM Serial Number 3996861 Voucher Number EA Type HOPPER FILL Date 03 04 2013 14 52 54 Status ISSUED Cash Amount 160 00 Cheque Amount 0 0
49. T EGM Youcher Reconciliation Summary EGM Voucher Reconciliation Summary From 16 05 2010 06 00 00 Until Report date 17 03 2010 Sites Black Stump Hotel Motel Transaction Type Cancelled Issued Cancel Credit Hopper Fill Jackpot Short pay Totals 0 00 0 00 6 19 1 MyTicket TiTo Reports 1708 2010 06 00 00 Pending 0 00 Redeemed 411 004 52 4160 00 12 044 32 Page 1 of 1 Total excluding cancelled 11 384 32 160 00 Unclaimed 0 00 12 044 32 All reports relating to the MyTicket functionality MUST be generated via the Maxgaming website 30 Maxgaming Qld Wildcat User Guide 7 Accounts Data Entry Module The Accounts module in Wildcat provides an means of manually entering EGM cash information for the purpose of reconciliation and analysis The main function of Accounts is to automate the production of Forms 40 41 42 58 and 61 for the Office of Liquor Gaming and Racing OLGR as well as inputting of the actual amounts of cash into the EGM Cash Clearance report and Revenue Audit Detail which then shows the variances from metered amounts 7 1 Data Entry Screen During the data entry process Wildcat will display the Metered Amounts as well as the Actual amounts as being typed in by the user Any variance whatsoever will show in the Variance column in RED This allows the user to immediately see any errors and enable a fix before saving data EN EGM User Data Entry Meters For 15 04 20
50. Than 3900 vilerc vi 5 795 18 84 464 59 TER Tie 10 n 6299 faden jeee j vil y 5 43430 78 851 01 denom dese v Enee wj 2 537390 77 88442 222 feas Than y 60000 1 66 au oa 05 fierb sn w fGresterThan y 5000 572335 74 544 48 percent op days x Geeater Than 7 lez 9 253 41 73 302 74 6 453 77 72 585 42 The number of filtering parameters you choose is entirely up to you e g choose Aristocrat machines that were available for 50 of the op days that had more than 60 000 in turnover but only 5 000 in taxable win in a 2c denomination or choose machines that were available for at least 87 of the op days that had more than 60 000 in turnover and 5 000 in taxable win in a 2c denomination see above right Filtering also has a or command so you can filter where turnover is greater that 100 000 or taxable win is greater than 10 000 Filter Original Filter Criteria tumover gt 100000 Or taxable_win gt 10000 New Filter Criteria Column Operator Vi Logical alue 2 taxable_win Greater Than 9ood Add Delete Cancel Help 54 Maxgaming Qld Wildcat User Guide Clicking the re filtering option will allow the re filtering of a report and display the original Filter criteria For example the above report was re filtered on 9 000 taxable win as the 10 000 report did not return enough results to perform a valid comparison 9 7 Printing Options Once the Rep
51. The popup screen will display a list of EGMs with the Loyalty Unit type EGMs on Loops xs Loop Name Location Serial Number Description Loyalty Unit Type Turbo Wedge ld TOC Instance Name Services Lool Find il opt 11134 12328504 Veqas Fortune 1d Players Para SLG4 i loop1 11195 12928505 Vegas Fantasy 1f Players Para 5154 loop1 11196 1750757 Goddess Of Gold w Vector SLG4 Save loop1 11197 1751485 Queen Of The Castle w Wector SLG4 loop1 11198 677180 Dollar Eagle w Wector SLG4 loop1 11199 679756 The Bullfighter Vector SLG4 loop 120171 635861 Moon Fire Fast Lane v Gemini SLG9 loop1 120172 550583 Queen Of The Nile Fast Lane v Gemini SLG9 loop1 120173 617662 Reelin N Rockin Fast Lane v Gemini SLG9 loop1 120174 651266 Spring Carnival Fast Lane w Gemini 5169 loop1 120175 638108 Reelin N Rockin Fast Lane v Gemini SLG9 loop10 114121 1752717 Elvis The King w SLG5 loop10 114122 1752718 Elvis The King w SLG5 loop10 114123 1752713 Dakota Thunder w SLG5 loop10 114124 1865817 Major Jackpots n Fiji 5c Gemini SLG5 loop10 114125 1865818 Major Jpots Antarctica 5c w Gemini SLG5 5 4 7 Jackpot Pools Click on Jackpots and the jackpots installed at the Venue and the current values of these Jackpots will be displayed Jackpot Pools Of x 1 Mark Test 50 00 1 Real DUCMS TEST 1 000 00 POOL 3030 Lucky Level Five 41 59 5 4 8 View Active Cards Within Floor View there is a feature under the heading VI
52. Wildcat 17 0 User Guide maxgaming ueens land a ated 15 04 2014 Maxgaming QLD Wildcat User Guide Table of Contents 1 INTRODUCTION PO AWILDGA 5 1 1 NetWorkine 5 1 2 COT THC o al 5 1 3 A b da oa aa da E 5 2 BASIG USER TOOLS SCTP Sandi 6 2 1 IZA AS Lirio oneroso 6 2 1 1 Run Wizard Again on Finishing oocccccoccnccnncnnncnocnnnnonnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnss 6 3 OPENING TREWIEDCAT PROGRA Mica dia 7 4 SECURIT UUSE BR ACCES asta 8 4 1 E AE nites tema 0000700 AA EEE E 777 000310 8 4 2 Create Dn cid 9 4 3 Assighina Group Access PIIVIIGR CS aaa ti 9 4 3 1 SSIS AIS FUIACCES Satin 10 4 4 Deleting a Use sroltipbme H m b dd 10 4 5 identiyinz Users Tia i 11 4 6 Changing U er Pas WO Tato 11 5 MANAGE 12 51 Flooranaze A a 12 511 EXport EGM Mete head dada 12 5 2 MOM IN d E AA sua 13 5 3 PooliManaze a das 13 5 4 HOOR WS WV A 00 0 00 0 0 0 00000 13 5 4 1 FIOOF VIEW TOODA b s i mon 13 5 4 2 EG VL D SCEDLUOn a l ba i 14 5 4 3 ESGMIIATO Naco s b aaa Ga b deat 14 5 4 4 FOOF VIEW SUID Uses A ani 14 5 4 5 EXA loo 14 5 4 6 identify Diferent Loyalty Uni sin A iii 15 5 4 7 i a 15 5 4 8 WEWACUNE CAMAS at e
53. a entry change will print Note it will ONLY print the change not the whole page 7 7 Reprinting Data Entry If you click NO for the data entry print but need to print the information at a later date use the PRINT option at the top of the screen Eg VVILDCAT y File Tools Window Help HNH E YV H 60 amp 1 Accounts Cashier FS 0 Manager File Store Promotions Reports Exit 0 HD El E Import Export Tickets Save Close AZ E EGM User Data Entry Meters For 15 04 2014 Regardless of the printing option Wildcat will still save the data 36 Maxgaming Qld Wildcat User Guide 7 8 Entering Data for Retired Converted EGMs When entering data for retired converted changed EGMs Wildcat will display two lines for each machine configuration one line showing the old machine details and the other line showing the new details It is important the the data entry settings for display fields are ticked User Data Entry Select EGM Display Information Select Display Fields EGM Description N Denomination ID Iv Help lt Back Next gt Cancel This will assist when identifying which machine to input data EGM User Data Entry Meters For 12 08 2010 Coins Com Position Description Plate No Denomination ery ea Variance A Variante 1 QUEEN OF THE MILE 500 04 384917 c 30 00 4 00 0 00 3910 00 331000 0 00 28L0H4 GOLD 40959 le 320 00 440 00 0 00 4306 00 3305 00 50 00 3D LPHIN TREASURE 500 40
54. ance Reported Expected Variance Reported Metered Variance 1 607524 QUEEN OF THE NILE 520 0 V c 281 00 443 00 0 00 374 00 0 00 0 00 0 00 349 00 360 00 1 00 433 00 444 00 11 00 2 627087 CHOY SUN DOA V c 265 00 190 00 0 00 188 00 0 00 0 00 0 00 267 00 267 00 0 00 63 00 63 00 0 00 3 627496 RUBY MAGK V c 266 00 176 00 0 00 188 00 0 00 0 00 0 00 253 00 254 00 1 00 122 00 123 00 1 00 4 627085 SPRING CARNIVAL V c 255 00 238 00 0 00 251 00 0 00 0 00 0 00 242 00 242 00 0 00 160 80 160 80 0 00 5 627086 SHOW METHE MONEY 4 c 447 00 200 00 0 00 206 00 0 00 0 00 0 00 440 00 441 00 1 00 123 00 124 00 1 00 6 636250 CHOY SUN DOA JACKPOT CARNIVAL c 296 00 339 00 0 00 322 00 0 00 0 00 0 00 313 00 313 00 0 00 666 86 666 86 0 00 7 631674 SPRING CARNIVAL JACKPOTCARNIV c 332 00 1 220 00 0 00 1 136 00 114 00 114 00 0 00 301 00 302 00 1 00 782 84 783 84 1 00 8 631669 SPRING CARNIVAL JACKPOT CARNIV c 209 00 587 00 0 00 512 00 0 00 0 00 0 00 284 00 284 00 0 00 946 62 946 62 0 00 9 631671 KAKADU DREAMING JACKPOT CARNIV c 140 00 414 00 160 00 440 00 40 00 40 00 0 00 230 00 234 00 4 00 439 00 443 00 4 00 10 631670 RED BARON JACKPOT CARNIVAL V c 182 00 585 00 0 00 661 00 D 00 0 00 0 00 105 00 106 00 1 00 327 05 326 05 1 00 11 631672 SPRING CARNIVAL JACKPOTCARNIV c 309 00 500 00 0 00 577 00 175 00 175 00 0 00 57 00 57 00 0 00 769 59 769 59 0 00 12 631673 SPRING CARNIVAL JACKPOTCARNIV c 101 00 926 00 0 00 346 00 0 00 0 00 0 00 181 00 181 00 0 00 12 71
55. cat and go through the reports for familiarity Some of the more useful reports are details in the the section Common Reports to Generate On Venue 9 1 Moving Reports from Wildcat to Website For ease of access many of the reports in Wildcat will slowly be moved to the Maxgaming website The enables users to generate reports anywhere in the world as long as they have internet access and a Maxgaming User ID This will be a slovv migration and every effort vvill be made to notify Maxgaming customers as this happens Clicking on a report in VVildcat that has been moved to the vvebsite vvill shovv this prompt WILDCAT The report has been moved to Paco afina com au If the computer has internet access clicking the link will take the user directly to the website 9 2 Accessing Wildcat Reports Single click on Reports icon on the toolbar Double click on the Yellow Folder Category to open or click one on the at the left of the folder The Reports in each Category will display Reports Eh 3 43 Configuration j EGM Configuration 1 Note Acceptor Configuration 18 Pool Details de Site Configuration j Site Details Daily de Cash Audit 1 eCash Terminal Reconciliation Detail Report de eCash Terminal Reconciliation Summary Report j EGM Cash Clearance Coins And Notes j EGM Event Report j EGM Float Balance Report dz EGM Voucher Reconciliation Detail 1 EGM Voucher Reconciliation Summary dz H
56. ce Report is the amount that has been entered into Wildcat These rules apply to the hopper weigh at the end of the week month also Save the data entry as per normal 8 2 To View End of Week Month Reporting If your venue has chosen not to clear machines for conversions then all regulatory reporting MUST be viewed and printed online at www Maxgaming com au If variances are found the data entry adjustments are again made via Wildcat but the results are viewed online qid home oregulator reports form 41 cashless in tigar supplement form 40 monthly cash clearance form 41 gaming machine performance record form 42 monthly gaming machine reconciliation form 58 register of gaming machines form 61 monthly variance report maxreports loyalty host only regulator maxdoorman Clearance Prior to Conversion If your venue chooses to continue clearing machines prior to conversions then procedures do not change Data entry and reports are all generated through Wildcat as per usual 48 Maxgaming Qld Wildcat User Guide 8 3 Game or Denomination Conversions RAM Clears Clearances The following steps are to be used as a guide only for conversions game and denomination and RAM Clears Please refer to any existing venue procedures prior to activities 1 Clear the machines of coins and notes Note down the amounts on the Regulatory Form 40 Cash Clearance Report 2 This step must be completed for convers
57. contact the Maxgaming Help Desk 6 4 Voucher Status To ensure the cashier function operates correctly the probable status of generated vouchers must be noted Pending The voucher has been generated on the computer and is awaiting a PRINT command For Tito transactions this means the ticket HAS NOT been paid Issued The voucher has been generated and PRINTED Itis from this stage that the voucher contents and values transfer to appropriate reports in Wildcat Redeemed The voucher Ticket has been redeemed Redeeming a voucher is a security function if in case the voucher is stolen or lost If the voucher returns to the Gaming Cashier it cannot be redeemed again Redeemed vouchers can be cancelled or reprinted Cancelled If a voucher appears on the screen or is printed and is NOT REQUIRED the voucher can be cancelled Cancelled vouchers can be changed to Redeemed 6 5 Cashier Tools and Options VVildcat allovvs each venue to personalise the voucher facility to suit gaming operations 6 5 1 Sound on Voucher Generation To attract a staff member s attention vvhen a voucher has printed the computer can be set to beep or play a sound if sound card is installed when the voucher prints If there is no sound card installed the computer will used the SYSTEM BEEP option only Click TOOLS then CASHIER OPTIONS s Cashier Options Select Printer for Cashier IS a ER v Print Test Page Audible Alert on Ticket Print V Use System Beep
58. e ee 15 5 4 9 Manual Hopper Refill Vouchers from Floor Vievv 15 5 5 HOT AAA s m d 16 5 5 1 Activating the Hot Vievv ccccccsssccccssscccsenecccsesecesssccesenecessaeecessaeceesaueeeeseseeseuceeseuseessuneesseaesessaecesseseesanses 16 5 6 A 0 7 L 17 5 6 1 2662 raBh a a 18 5 6 2 Delete Graphics ai o 18 5 6 3 TNES CIE tiara 18 5 6 4 Stop start Updates a nd ta set dit a l 18 5 6 5 CAPI POP b 18 5 7 Odia oa 18 5 7 1 Hitoy Tor Whale Venas aia E 18 5 7 2 History for One or More Machi iio 19 5 8 STOP ANG Start Gamine O OE 19 5 9 Displaying Messages On EGM Sii Ra 20 5 9 1 A D b b s r D 20 5 9 2 G ncelcredi Message s a s 20 5 10 017210 m o m b S b 21 6 G i b 22 6 1 tevel OFCI ii b b 22 6 1 1 kevell E NOrmal CASI CN zeae vente b AS 22 6 1 2 Evel A QUICK Casi a aa tE iaa 22 Maxgaming Qld Wildcat User Guide 6 1 3 6 2 6 3 6 4 6 5 6 5 1 6 5 2 6 5 3 6 6 6 7 6 7 1 6 8 6 9 6 10 6 10 1 6 10 2 6 11 6 11 1 6 11 2 6 11 3 6 12 6 12 1 6 13 6 14 6 15 6 16 6 17 6 18 6 19 6 19 1 7 1 7 2 7 3 7 4 7 5 Tol 7 5 2 7 6 7 7 7 8 7 9 7 10 7 10 1 7 11 7 11 1 7 12 7 12 1 7 12 2 7 12 3 7 12 4 8 8 1 8 1 1 8 2 8 3 8 4 ESCENA O unudan 22 Statewide Jackpot Wins Money Train Jackpot Carnival etc 23
59. e per day Count of Notes The number of individual notes in the notes cassette Click the Save icon to save the entries to the database If you have not set defaults for printing you are prompted to print by the Entry Window Data Entry Print Response Window Do you want a print out of this data entry window 34 Maxgaming Qld Wildcat User Guide You can simply click Yes or No as required The entered data is saved to the database and will appear in the appropriate reports 7 5 Hopper Weighs Closing Hoppers As per regulatory requirements all hoppers should be weighed or estimated at the end of trade for the previous month or before trade on the current month Closing hopper values are entered as the Hopper Level as at 6am for the day selected Eg For the End of Month Accounts input for May Coins and Notes cleared will be input on the date of the 31 05 2000 where the Hopper Level will be entered as the 01 06 2000 The system will not let you enter Hopper Levels with any other data input fields This is the normal hopper data entry screen e EGM User Data Entry Meters For 01 01 2011 Position Description Plate Ho Denomination Hopper T AULF RUN Y 64677 b Bifi 3WIKING WARRIOR 20 LINES 59701 Ta 00 E BWILD EAGLE 25 LINES P2640 c 00 BET 5 a LASH BARON 20 LINES 11513 b 00 Net Hopper Value to be entered here 50 00 Using this screen the net hopper value is to be entered T
60. ect Select the appropriate message and select OK Please Note if you accidentally activate the STOP GAMING facility and shut down the venue repeat the procedure but choose START GAMING and the EGMs will start operating If STOP GAMING is selected at the end of trade Wildcat will automatically start gaming on the next business day 5 9 Displaying Messages on EGMs With the advances in EGM technology it is now possible to display certain messages on the EGM main screen 5 9 1 Idle Message All machines can display messages on their monitors when in Idle Mode not being played One message can be created and will scroll flash or display on every machine style of display is dependant on manufacturer s Edit EGM Idle message Enter the test displayed on all EGM when in idle mode 50 char maz welcome to the Black Stump Hotel ar From Floor View select EDIT then IDLE MESSAGE Enter the message to be displayed and press OK This message will be sent and displayed on all EGMs 5 9 2 Cancel Credit Message When a patron presses collect an automated message can be displayed on the EGM screen 20 Maxgaming Qld Wildcat User Guide This can only be configured by contacting the Maxgaming Help Desk The wording of the message is determined by the venue maximum 40 characters and the position of the message on the screen is manufacturer specific This message can also be configured to appear on Loyalty Card Units For mo
61. ect data in this report 10 1 6 Form 61 Monthly Variances Record The Form 61 derives its information from the same place as the Form 41 The Accounts data input screen gives venues the ability to input actual amounts and the system reports the metered information This form is available on a monthly basis only and is mainly for licensed club use 10 1 6 1 Entering Accumulated Variances clubs When generating a Form 61 you will be prompted to enter in the accumulated variances from the previous month s Form 61 These accumulated variances WILL NOT HOLD in Wildcat You will need to re enter the previous month s variances each time you wish to generate this report Form 61 Please enter accumulated variances for May 2007 Accumulated Wins ied Accumulated Cash Clearance o Accumulated Cancel O O Accumulated Jackpots Accumulated Banking Enter the variance figures for each category in dollars and cents woo ah 70 Maxgaming Qld Wildcat User Guide If just wishing to view this report for quick reference leave the variances blank when the report generates variances will not show When the report is finalised and needs to be printed for final reference locate the previous month s Form 61 and enter the Accumulated Variances These will add to the current month and give an updated Accumulated Financial Year to Date Variance 71 Maxgaming Qld Wildcat User Guide 11 GLOSSARY OF M
62. enue This report is used mostly to check current or previous events on a specific EGM Additional Data 60 00 56 00 190 00 205 00 Dollar value of wins on a Standalone Progressive Jackpot Dollar value of win on a Linked Progressive Jackpot Turnover Wins SAP Wins LP Wins Cents In Cents Out Cancel Credits SAP Wins LP Wins Calculated difference between Metered Win 1 and Metered Win 2 64 Page 1 of 1 Events last received at 27 06 00 14 14 34 Maxgaming Qld Wildcat User Guide 9 9 9 Cash Audit The Cash Audit Report provides a method for balancing the cash in and cash out for each of EGM on a daily weekly monthly basis To be accurate the hopper level must be entered in Wildcat via Accounts Data Entry prior to the report being produced The Cash Audit looks at coins in and out of the top hopper and bottom cashbox of the machine and will show variances for each As with the Hopper Variance Report it can be run monthly or daily depending on when clearances are performed and hoppers weighed Due to the number of columns on the report and the large values involved the totals at the end of the report are listed down the page A B t D E F 6 H J 4 L M N 0 AAA DEF H H H Serial Open Reported Cancelled Cashless Close Cash Cashbox Cashbox Variance Variance Variance Variance Short Pos Number Game Hopper Turnover Refills Credits Wing Credit In Hopper Available Metered Reported To
63. ew hides the floor view screen until the user deactivates the Hot View function Activating the Hot View Open Floor View as per normal Right click somewhere in the white space on the floor view not on a machine Select Properties and click the EGM Turnover tab Complete the tab with the criteria required for this view Click OK Activate the Hot View by clicking on the Hot View icon in the toolbar 16 Maxgaming Qld Wildcat User Guide In the example shown below the colour key can be used to identify areas of the gaming room that show lovv high turnover A R NNI xl H No Turnover H 312379 16600 Ml 16600 20821 E 20821 25042 25042 29263 Average 29263 329253 33981 El 33981 35599 533699 543417 343417 548135 1 Show on start Qu UO qa a 21 ww 4 B hi y 20 A oo en Sa h oo 4 When using this tool it must be remebered that it DOES NOT take into account machines that have been converted removed added or moved during the requested date range 5 6 Monitor This facility retains information from Midnight to Midnight of the current day ONLY There is no historical data retained outside these parameters The Start and End times will default to a two hour period prior to the current time If the End Time is the current time the graphs will update every five minutes 1 Click on Manager icon on the toolba
64. fference between metered and entered amounts shaded Metered Handpays Handpays entered through Accounts Metered Autopays Money Train wins Metered Jackpot wins The difference between Metered and reported handpays shaded Short pays entered through Accounts Metered Cash Clearances minus all metered payouts All entered cash clearances minus all entered payouts The difference between metered and reported amounts shaded 57 Maxgaming Qld Wildcat User Guide 9 9 2 EGM Cash Clearance Coins and Notes Compares the Metered Value to the Actual Cash Clearance amount The Metered Value is taken from the EGM Meters Log The Actual Value comes from the actual clearing of coins notes from the EGM being entered via the Accounts menu This report will sort information by machine positions Can be sorted by Date and Time Frame specific or all EGMs these can be specified by serial Basic Description Modifications Benefits To Venue number or floor bank position numbers Splits coin clearance and note clearances Verification that actual amount of money cleared from the EGM is equal to metered amount Report Date 08 1 2 2005 11 27 56 Location Serial Ho 1 1 1 1 1 2 1 1 3 1 1 4 00604993 09907530 09907634 00600678 EGM Cash Clearance All 07 2 2005 06 00 00 Until 06 1 2 2005 06 00 00 Page 1 of 1 EGMs 21 EGM CASH CLEARANCE COINS EGM CASH CLEARANCE HOTES TOTALS Coins and Hotes Metered Act
65. follows Money Cleared Monday 8am gt last clearance was Friday morning 8am gt FROM DATE Friday s date TO DATE Sunday s date Money Cleared Wednesday 8am gt last clearance was Monday morning 8am gt FROM DATE Monday s date TO DATE Tuesday s date This will pull through the accurate metered information for the date range and data entry should match for each EGM record Note When entering data and red variances show for all machines check the date it may be incorrect 31 Maxgaming Qld Wildcat User Guide 7 3 Entering EGM User Data Click on the Accounts icon in the WILDCAT main toolbar to bring up the Accounts contents KL Simplay Bank Deposits Data Entry Bank Deposits Reset Data Close Click on the Data Entry icon The first dialog box of the User Data Entry wizard is for date selection Select Date For Data Entry Help lt Back Cancel There are two options for dates see the following table for details for more information on Closing Hoppers please refer to the section HOPPER WEIGHS on page 63 If the clearance was performed at 8am on sn July the date for data entry will be A luly If the clearance vvas performed at 11 30pm on an July Coin and Note the date for data entry will be July the day of The D f T Clearance e Day of Trade trade If using the date range option the FROM date will be the date of the first trading day of this period T
66. he TO date will be the last trading day of the period Cancelled Credits Hopper Refills Jackpot Handpays Check the Form 39 for the date of transaction This is The Day of Transaction the date to be used DO NOT USE DATE RANGE OPTION If the hopper weigh was performed at Sam on sin July the date for data entry will be sn July Hopper Level The Opening Hopper Date If the clearance was performed at 11 30pm on An luly the date used will be 5 July the opening hopper date To choose a particular date click on the Date drop down box to show the calendar and select the date that the data entry is for Alternatively click in the date field and type in the appropriate date Click Next 32 Maxgaming Qld Wildcat User Guide In this wizard you will select the method by which you will identify EGMs For example if you use a unique number for each machine select Position In most cases Position is the recommended selection User Data Entry Select the means by which you would like to identify the EGM Select EGM Location By Floor Bank Position tv Position Help lt Back Cancel Click Next Select the display fields that you want to be displayed for each EGM User Data Entry Select EGM Display Information Select Display Fields EGM Description W Denomination ID Iv Help lt Back Next gt Cancel This helps you to identify each machine as you en
67. his is the amount of actual coin inside the hopper only you must manual subtract the weight of the empty hopper 7 5 1 Hopper Tare Weights Accounts Data Entry can be modified to allow the addition of a dry hopper weight Tare Weight for an EGM This option can be enabled at any time by contacting the Maxgaming Help Desk on 1800 700 116 Once this has been enabled it will open a new field in data entry for the Tare Weight The user will enter this once into Wildcat User Data Entry Select Data Entry Fields Coin Clearance Hopper Fills E Note Clearance Ticket Dut L Ticket Clearance Cancelled Credits Short Pays Gaming Cheques 7 Count of Notes Jackpots These will be the total amounts for the gaming day selected Hopper Level m Dry Hopper Weight V Hopper level is the opening amount for the gaming day selected Help lt Back Cancel Once entered click SAVE and this will save the tare weights This only needs to be completed when first using data entry and only amended where the tare weight of a machine changes retired machine etc 35 Maxgaming Qld Wildcat User Guide The user can then return to the Data Entry options and enter the GROSS weight of the hoppers Ell EGM User Data Entry Meters For 15 04 2014 Dry Gross Position Description Plate Ho Denomination 5 Hupper 1 DOLPHIN TREASURE 82881 La 955 00 1 000 00 45 00 SSHOGUM RETURNS pode 41 00 136 00 140 00 2
68. icking SAVE will import these figures into the system 7 12 3 Process Two Import from File Wildcat will import any file type from a coin or note counting device The file types are configured at Maxgaming after sample files are sent from your venue for verification Once a file type is defined it is available to all venues using Data Import Click ACCOUNTS DATA ENTRY and complete data entry fields as per normal At the top left of the screen click IMPORT WILDCAT File Tools Window Help Accounts Audit Cashier FS 9 Manager File Store Promotions as EGM User Data Entry Meters For 02 05 2011 Position Plate No Denomination Hopper 1 95210 Sc 4 00 2 09399 T r 00 Complete the fields as required WILDCAT xl Import Data For Hopper Level C Coin Clearance Note Clearance he access to these options is dependant upon the selections made in the Data Entry wizard Help lt Back Cancel 44 Maxgaming Qld Wildcat User Guide Click Next Choose IMPORT SOURCE as FILE Yo WILDCAT Import Source 3rd party device File Type Sprintquip Coin Scales txt Hob Tin om Click NEXT and BROWSE for the output file Ba o xi Look in E My Documents 1 ex Fee My PaperPort Documents ga SnagIt My Pictures temp My Received Files hk Updater5 My Videos i Wildcatdemo SalesLogix 5 01060506a txt SIMPLAY 5 01
69. ified as soon as possible 7 11 Bank Deposits Wildcat calculates gaming bank deposits using the standard periodic method Total Clearances minus Voucher payments plus cheques It is recommended to enter in your actual gaming deposit every time that you bank The figures entered in will appear on the Form 42 for clubs and Form 61 At the Accounts icon screen select the Bank Deposits icon The bank deposit screen will open Choose the correct month for data entry Bank Deposits Data Entry Month Juy y Year 2007 Help lt Back Cancel Click FINISH The screen will display each day of the month It will have calculated the required banking from previous data entry to Gaming Required Required Cumulative Deposit Date Comment Cheques Banking Banking Vanance 2 03 2013 3501 80 P2050 45 3 03 2013 8970 85 60184 6 60154 65 z z 4 03 2013 00 41472716 41472 19 T 01 5 03 2013 300 90 51058 00 00 01 6 03 2013 3183 51 57915 99 T OO 7 03 2013 1100 57 76809 19 M M 803207 3 2500 98 04322 67 Q b5 02 01 9 03 2013 5603 35 69305 29 69305 28 01 02 10 03 2013 4500 00 70191 60 70191 60 00 02 19 109 Fan 0 aa Enter the banking deposit into the ACTUAL BANKING column 40 Sen ca n Fn Maxgaming Qld Wildcat User Guide Field Descriptions Deposit Date Clearance date or day of trade Comment Used to enter any comments i e cheque
70. ill applies A voucher will create only when the EGM s audit screen reads that the hopper is empty or close to empty As errors can be made during the hopper refill process it is possible for an EGM to actually have money inside the hopper but for the audit screen to read a zero value or the opposite Cancel any vouchers that appear immediately if a refill is not required using the F11 button If a refill is required use only one voucher and cancel any remaining vouchers If a refill is required but no voucher prints create a Manual Hopper Refill voucher either through MANUAL F9 or the floor view shortcut 6 7 1 Floor View Hopper Fill Voucher If required Manual Hopper Fill vouchers can also be generated from Floor View Right click on the machine requiring the refill 104 Events 11 S Hopper Fill N E Properties 3 History Maxbonus Enable Unlock SIMPLAY Fault End SIMPLAY Session EZ Y Break This will automatically complete all the neccesary machine and voucher details The staff member requesting the manual voucher will be required to enter a comment before completing the voucher 25 Maxgaming Qld Wildcat User Guide 6 8 Managing Vouchers Click on the Cashier icon in the WILDCAT main toolbar to bring up the Cashier main window This window can also be displayed by pressing the function key F9 or selecting Application Cashier from the Main Menu This window shows details of pending tickets
71. in data entry Hopper dumps where a machine has been converted or retired Coin variances Coin diverter errors Scales need calibration Theft Possible Reasons for a Cancel Credit Jackpot Handpay Variance 1 Cancel Credit Payment not keyed off Cancelled accidentally through Cashier Double payout Duplicate voucher Manual vouchers where wrong transaction type amount has been entered or put onto incorrect machine 6 Residual credits At this stage generate a Form 42 and view any Win Variances nan 39 1 1 Maxgaming Qld Wildcat User Guide Possible Reasons for Win Variances 1 Cash Clearance Variances 2 Cancelled Credit Jackpot Handpay Variances 3 Short Pays 4 Incorrect closing hopper providing the opening hopper is correct Possible Reasons for Incorrect Hopper Values 1 Incorrect TARE weight Scales need calibration Staff leaning on scales during weigh Scales not tared before weigh Two refill vouchers generated but only 160 put into machine Theft n 0 9 With regards to hopper refills a variance between the metered and reporting figure on a Revenue Audit Detail DOES NOT have any bearing vvhatsoever on the end of month results Only a hopper vveigh completed at the end of the month or week will determine if a refill was actually performed or not This variance would appear in the WIN VARIANCE column If any variance is found to be possible through suspicion of theft the OLGR must be not
72. ing the information input into Wildcat by the user The information is derived from the actual cash clearance performed by the staff on venue The Cash Clearance report can be modified by the user to generate on a daily weekly or monthly basis but it cannot be generated where is no information entered through data entry i e it cannot be printed blank 10 1 2 Form 41 Gaming Machine Performance Record This report balances each EGM on venue over the period of a month It gives a comparison of Actual figures entered Vs Metered information The variances are compared and investigated if needed To satisfy OLGR requirements a Form 41 needs to be produced for each EGM every month Where a conversion or denomination change has been done to an EGM the current Form 41 will be completed and a new Form 41 will commence This is a monthly report only If generating on a weekly basis ensure the report is generated before opening of trade of that day s Form 41 Form 41 GAMING MACHINE PERFORMANCE RECORD LICENSE LICENCED SITE NAME GAMING MACHINE LICENSE NI SITE MACHINE No Retired MACHINE IDENTIFICATION NO MANUFACTURER SERIAL NUMBER BETTING UNIT 1c GAME INDIAN DREAM NG V SOFTWARE SET APPROVAL No 52364 COMMENCEMENT 01 05 2006 06 00 00 FINISH 01 06 2006 06 00 Be css Pn ads ord aa son hf FROM MANUAL PAYMENTS REGISTER ETERS The al n meters the a forthe a reported TRUST 7 ix BANK JACK CaN 1 2 paid cash casi
73. ion Hover the cursor above the square required Floor Bank Position number and Game Name of the EGM will appear 5 4 3 EGM Information A double click on required EGM will display the EGM Information dialogue box This will show the device game meters and jackpot pools with the EGM meters updating in REAL TIME If a patron card is inserted clicking the CASH CARD tab will display the name of the patron playing the EGM 5 4 4 Floor View Submenu Right click on any EGM to display the submenu From this menu you can find EGM properties print a Manual Hopper Refill voucher see the performance history and close MyCash Sessions and Clear Tito Lockups Events Properties History Unlock SIMPLAY Fault End SIMPLAY Session Force Jackpot Verification Clear TITO Lockup 5 4 5 EZY Break A left click on EZY Break in the toolbar will show all EGM s in EZY Break mode This will show the Patron s name amount on the credit meter and the length of time the EGM has been locked up on EZY Break Venues are reminded that machines may only be reserved for up to 3 minutes e Active EZY Break List Position Seral H Name Rating Credit Meter Session Length 1959858 Mrs Mar Jones 99 00 00 18 14 Maxgaming Qld Wildcat User Guide 5 4 6 Identify Different Loyalty Units This tool is to quickly locate and identify the different loyalty units attached to EGMs for technical support At the top of the screen click on Find the torch icon
74. ions though it is not necessary to weigh the hoppers for a RAM Clear If it is part of normal procedure then weigh the hoppers and note amounts on either Regulatory Form 40 Cash Clearance Report or standard Hopper Weigh spreadsheet Empty the coin from the hoppers 3 Enter all the above information into Wildcat Data Entry for cash and note clearances the coin from the hopper is entered as coin clearance add to the existing coins for a total amount for the date of trade if the clearance occurred at 7 45am on the 8 then the date for data entry would be the 7 4 Enter any outstanding manual payments for the machine if any 5 Generate the Form 42 in Wildcat using the start date of 1 of the Month and the current day or day of conversions as the end date 6 Check the WIN VARIANCE columns for any unusual variances as per normal End of Month procedures investigate and correct or explain When the new game or denomination conversions have been completed by the gaming technician each machine will need to have 160 put into the hopper a refill recorded on the machine and a voucher will need to be generate manually through Wildcat The machines are now ready for play 8 4 Replacements Interchanges 8 4 1 What is a Replacement This is where an existing machine moves to a previously non existent position e g machine increase or gaming room renovations 8 4 2 What is an Interchange This is where an existing machine is bei
75. ison of days hours A mouse hover over any point will reveal the accurate value at the point in the graph Hourly Turnover hy i 1 b i i 60 Maxgaming Qld Wildcat User Guide 9 9 5 Basic Description Modifications Benefits to Venue EGM Meters Log Simple The EGM Meters Log shows the raw meters taken from EGMs and then converted to monetary value It separates each EGM by a dotted line and sorts the initial report by position number Can also be sorted by Date and Time Frame Event types and serial numbers This report gives a detailed list of updated meters and can be viewed to determine incremental values The line separating machines makes the report easier to read s EGM Meters Log Simple Report Date 17 08 2010 11 24 41 Site Black Stump Hotel Motel Pos Serial Ho Date and Time Event 1 628012 2 645530 3 633680 4 630655 5 630656 6 628013 17 08 2010 02 46 01 17 08 2010 04 59 30 17 08 2010 02 46 01 17 08 2010 04 59 30 17 05 2010 02 46 01 17 03 2010 04 59 30 17 03 2010 02 46 01 17 08 2010 04 59 30 17 08 2010 02 46 01 17 08 2010 04 59 30 17 08 2010 02 46 01 17 08 2010 04 59 30 Field Descriptions Venue Position No Serial No Date and Time Stroke SC EGM Meter Snapshot 5 Meter Snapshot 5 Meter Snapshot 5 Meter Snapshot 5 Meter Snapshot C EGM Meter Snapshot C EGM Meter Snapshot SC
76. ither remove these using the delete key or request that the output file from the scales counter be amended for future use Open Wildcat and click ACCOUNTS At this screen click FILE TYPES WILDCAT Fil Tools Window Help Accounts Audit Cashier F5 Manager File Store Pro Ik Data Entry Deposits File Types Reset Data Clase nm Check the available File Formats as one may already exist for the import file m File Type List Description File Extenzior Electronics 2000 Hun Sprintquip 2800 Com Counter Edit Caz Hop Available Import Formats Hopper weigh File Extensions _ Delete Electronics 2000 v2100 Cummine 4191 Indo Pacific Note Coin Indo Pacific Hopper Select the description and click EDIT to view the format in more detail If you can t find a format that fits the import file click NEW and create the new format based on the information from the sample import file New File Type Please enter the file type details and click FINISH Type Description 2 printquip Coin Scales File Extension st Column Separator umber of the value specifed The following informatio column in the file that holds Position Column Number required Denomination Column Number leave blank for none Token Column Number leave blank for none Help lt Back Cancel 42 Maxgaming Qld Wildcat User Guide Field Descriptions Type Description Name of
77. j weeks vi Help Cancel Choosing a range of dates will display all the days in the range broken down by hourly turnover Choosing a specific day eg Sunday will only return the hourly turnover for each Sunday chosen A report in table format will be shown with the data arranged in hourly blocks File View Application Tools Window Help a amp Q 2 2 r Cashier F3 Manager Promotions Reports Security Exit Bon m Print Print Preview Be Run Export 14 4 gt y 8 First Prior Next Last Stop s Hourly Meters Hourly Turnover Hour Sun 02 04 Sun 09 04 Sun 16 04 Sun 23 04 Grand Total 10 00 578 35 3 861 86 1 445 90 459 97 6 346 08 11 00 5 077 11 7 309 04 259413 315014 18 730 42 12 00 7 383 88 7 040 25 527325 6003 74 25 701 12 13 00 7 75245 7 860 13 7871 26 7 21463 30 698 47 14 00 8 341 84 989433 1093307 7 242 04 36 411 28 15 00 6 260 79 11 258 88 11 784 57 486924 34 173 48 16 00 6 288 17 7 883 36 910247 312258 26 396 58 17 00 493312 601549 8236 33 225209 21 437 03 18 00 591595 593709 7231 26 305733 22 141 63 19 00 9 929 78 9 766 38 8 716 31 5165 65 33 578 12 20 00 7 673 26 733266 778308 679964 29 588 64 21 00 7 935 29 488793 400509 325688 20 085 19 22 00 5 71268 1 691 64 1 845 30 855 65 10 105 27 23 00 3 285 12 524 95 228 23 4 038 30 Grand Total 87 067 79 91 339 04 87 346 97 53 677 81 319 431 61 Clicking on the Graph button at the top of the screen will convert this to a graph for easy compar
78. l BE User ID Enter your User D Here Password 1 Enter your User ID in the field indicated Please note that the last user logged on will appear Change the User Name as required before going to the next step Press TAB or use the mouse to click at PASSWORD Enter your Password password is NOT case sensitive Single click on OK or press Enter The Wildcat Program has now been accessed as shown below b Te WILDCAT File Application Tools Window Help mA Accounts Audit Cashier FS Manager File Store Promotions Reports Security Exit To close the Wildcat program single click on the EXIT icon at the top right of the application toolbar or single click the X in the top right hand corner of the screen Maxgaming Qld Wildcat User Guide 4 Security User Access Access to the Wildcat program and it s available modules can be restricted to particular USERS the access afforded to any USER is strictly related to the permissions priveleges of the GROUP to which they belong A User cannot access a section that they do not have privileges for When a User logs on the sections not accessible to them will be unavailable on the toolbar greyed out If a User is in a Group access will be given for the section enabled for the Group Users Individuals that have access to Wildcat Groups Groups of Users with the same access Single click on Security icon on the toolbar and the Security Access screen will
79. lated difference between Metered Win 1 and Metered Win 2 63 Maxgaming Qld Wildcat User Guide 9 98 EGM Event Report Basic Description Modifications Benefits To Venue Report Date 27 06 2000 15 31 06 LM JMG EGMs ll Sites Site Serial Ho 976 00600665 76 006006654 926 00600590 076 00604994 Date and Time 2706 2000 12 38 17 22062000 12 40 23 27 06 2000 13 02 57 2706 2000 13 06 56 22062000 13 53 23 2706 2000 13 53 26 2706 2000 13 54 56 27 06 2000 10 44 25 2706 2000 10 47 16 2706 2000 10 50 01 2106 2000 11 13 13 2706 2000 11 15 41 Field Descriptions Location Serial No Turnover VVins Cents n Cents n CanCred SAP Wins LP VVins Metered Win 1 Metered Win 2 Variance EGM Event Report Events From 27 06 2000 10 26 49 Until 27 06 2000 15 26 49 Event Types All Event Cancel Credit Lockup Acknowledged cleared Cancel Credit Lockup Acknowledged cleared EGM Main Door Opened JTP_UpdatedEGMMeters EGM Main Door Closed Cancel Credit Lockup Acknowledged Cleared JTP_EGMEventsPurged Cancel Credit Lockup A4cknowledgedCleared Floor Bank and Position of EGM EGM serial number Dollar value of coins won then played Dollar value of coins won Credits into the EGM Credits out of the EGM Dollar value of cancel credits or manual pays Any incident that occurs on an EGM is recorded as an event Can be sorted by date time frames and specific or all events at v
80. le for running the EGMs at a venue An EGM with a slanted screen where a patron sits down at the EGM To swap between screens or change order of a list A coin denomination inserted into the machine which converts to credits A row of small icons or words located at the top of your screen Anyone who is set up to use the Wildcat system The difference between the overall metered revenue and the overall reported revenue A series of windows which step you through a particular task 72
81. lick VIEW then SORT In the drop down box choose the column by which to sort the information Sort items by site_id Ascending Insert manutacturer 19 Ascending Add Ascending Delete caca Multiple sort criteria is available to allow greater functionality with regard to the format of the report Click the add button and choose the column to be sorted it will default to ascending order click the ascending flag off to have it sorted descending In the example above the report will be sorted by Venue ID ascending in numerical order then by Manufacturer_ID ascending numerical order with the third option awaiting a selection 9 6 2 Filtering Filtering allows for condensed reports to display only the information relevant to the task The example shown below filters for machines with turnover less than 30 000 but with taxable win greater than 6 000 Machine Performance Report Date 2505 2006 11 25 27 Sites Start Date 01 04 2006 End Date 01 05 2005 Serial Percent Op Rank lumber Game Denom Op Days Total Days Days Taxable Win Turnover 1 121 62653 SPRING CARNIVAL JACKPOT CARNIY tc 30 30 100 00 10 819 23 104 880 04 2 52274 40 005 8 149 53 99 369 91 ilter E 10 131 00 90 424 86 11 126 35 89 886 22 705719 89 405 17 8 2283 87 401 62 IT ayla 574024 85 542 45 8 19 5147 Column Operator Value Logcal 12 424 40 64 626 44 Mew Fes 9 125 2351 tunov ev Less
82. lowing to occur Pressing F9 or the MANUAL icon will display the Manual wizard Complete the blank fields as per required Select the appropriate attendant from the drop down box if required and ensure a comment is entered as to why the manual voucher was requested Cashier will always require a reason for the manual payout voucher to be generated and if creating a manual voucher for a jackpot you will be asked to state what jackpot the voucher is for ie Money Train Born to Be Wild etc Once completed click on Finish and the voucher will generate via the printer The voucher will need to be manually redeemed press ENTER twice at the prompts 6 13 Manually Redeeming a Voucher When a patron presents a valid voucher redeem the voucher by using the Redeem function Pressing the function key F6 or click the REDEEM icon will open the Redeem wizard Type the voucher number found at the top right of the voucher into the Voucher Number field and press the Tab or down arrow key Redeem Voucher Wizard Enter the voucher number to redeem add a comment and click FINISH Voucher Number fi 615092811 15 iIPZ7 Z BD L Site Club Hotel Motel EGM Serial Number 7007307 Location 1 5 38 Date 15 04 2014 12 32 02 Type CANCEL CREDIT Status ISSUED Cash Amount 400 00 Cheque Amount 000 Cheque Number I Total Amount 400 00 Attendant m Comment o Help Finish Cancel _ Cancel
83. many gaming venues requiring varied degrees of cashier security there are three levels of cashier from which to choose It is possible to switch between levels at any time of the day without affecting the software or venue operation 28 z Auto Print PLEASE NOTE Voucher Status must be taken into account when interpreting the following points 6 1 1 Level 1 Normal Cashier As soon as the customer presses collect or the event is identified in the system Cashier will show the voucher on the computer screen as Pending see PENDING status Staff will have to PRINT the voucher see ISSUED status and then manually REDEEM see REDEEMED status if procedures require this 6 1 2 Level 2 Quick Cashier As soon as the customer presses collect or the event is identified in the system Cashier vvill shovv the voucher on the computer screen as Pending see PENDING status Staff vvill still have to PRINT the voucher and in doing this the voucher will be AUTOMATICALLY REDEEMED In Quick Cashier all vouchers will go straight from PENDING TO REDEEMED there is NO ISSUED status Pending Youchers Normal Cashier Esq 2 Are You sure you wish to enter Quick Cashier Vouchers will be automatically redeemed when printed 6 1 3 Level 3 Autoprint This level is only available once Quick Cashier has been selected As soon as the customer presses collect or the event is identified in the system Cashier will automatically print
84. n Auto Print again 2 The tick will disappear This will deactivate the function 9 7 5 Page Setup When a Report has been produced and before printing you can select Page Setup to alter the size or source of the paper 1 Click on File on the toolbar 2 Select Page Setup 3 Make changes to the page setup and then click OK to confirm the changes 9 8 Exporting Reports This function is used to export data to a different drive or folder Generate the report as per normal procedures Single click on Export icon on the toolbar a m g Print Print Preview Fe Run In this screen the user can choose the file type to export system defaults to excel worksheet Export Report x Export File Type DE Excel Spreadsheet 15 Cancel Esport File Mame Z Include headings Now choose BROWSE and tell Wildcat where you would like this report to export Enter Path and File Name to Export Data To El E3 Save in E Wildcat Sl alles dummydata Save as type Excel Spreadsheet XLS Cancel Single click on down arrow to locate Drive required Enter File Name in the File Name field Single click the SAVE button and the drive folder and File Name selected will display in the Export File Name field Click the OK button and the the data has been exported To view exported report open application locate drive and folder and open file name It is important to note that if expo
85. ng moved to an existing position on the floor The only configuration changes to be made to these machines will be made from Maxgaming Head Office and aside from the physical movement of the machine no other steps need to be taken 8 5 New Machines Record a refill on the machine put 160 into the hopper and manually print a hopper refill voucher is all that is required 8 6 Updating the Floor View Once the machines are online you will need to update the floor plan The new machines will show on the Floor View in the top left of the screen You may find that the new machines will be sitting on top of each other and will require you to drag them into free space with the computer mouse Using the mouse position the machines as per the new floor plan and click SAVE to save the move to the new position 49 Maxgaming Qld Wildcat User Guide 9 Reports The Wildcat program has been designed to assist Maxgaming venues with their gaming reporting and analysis requirements All gaming venues will have installed a Site Controller a computer that will read the meters for each machine The Wildcat software uses these meter reads to gather information and generate performance reports for analysis by the venue There are a large number of reports available with a large variety of information in the Wildcat program not all are listed in this user manual For more information on what reports are available it is recommended to log into Wild
86. on on the toolbar e The Report will be generated using the program default settings 9 5 4 Re Run e Click on the Report required e Clickon the Re Run icon e The Report will be generated using the same parameters as the last time the Report was run 9 6 Sort and Filter Function in Reports VVithin VVildcat there is an additional function to sort and filter data in a more meaningful vvay for users once the report has been generated These functions are available under the Vievv option Cheetah JNG File PANES Application Tools Window Help Re Run Export First Prior M 4 gt bl di l Game F Use this facility to modify the sorting on the report Use this facility to add filtering to the Jurisdiction ALL report Hbr of EGMs ALL Export Allows the report to be exported and saved into another format First Prior Next and Last Relates to the page being displayed Sort Enables an enhanced sort facility Filter Enables a filtering facility 9 6 1 Sorting All reports have certain default sort criteria but some will allow you to sort by clicking on column headings Clicking the column heading again will sort in the oppovenue manner e g descending rather than ascending If the report you are viewing doesn t sort by clicking the column heading you will need to use the SORT function 53 Maxgaming Qld Wildcat User Guide At the top of the screen after the report has displayed c
87. ools Window Help Nus 6 Q mD 1 Accounts Cashier F3 Manager Promotions Reports Security Exit a a Save Add User Add Group Delete Edit Privileges Close Kox s Security Access Users Groups Description Default Fae Admin A Peter Lawrie Default reports Gy report 9 Default A Peter Lawrie reports Alternatively if you click on the users at the left of the screen it will display the group attached to the user 4 6 Changing User Password There is no function in Wildcat to change a user s password You must delete the user from any groups and recreate the same user but with the different password see Deleting Users Groups If an employee is not longer allowed certain access or is no longer employed at your venue you should delete the user from the group 11 Maxgaming Qld Wildcat User Guide 5 Manager Single click on Manager icon on the toolbar and the Manager menu will display 5 1 Floor Manager This is where Maxgaming creates and maintains your gaming machines As this module is used only by Maxgaming technical support it will not be outlined in the manual 5 1 1 Export EGM Meter Reads Export EGM Meters is used to generate a meter file and save to a disk and to be taken to a third party account program like Pulse or King Street SystemOne etc The file generated is a basic text file that can be opened using Notepad Wordpad Excel etc To generate a meter file
88. oop View Colour Key Jackpots MaxBonus SIMPLAY Close Save Saves any changes made to the floor view layout Undo Undo the most recent change to the floor view layout Find Click FIND to locate a particular machine Double click on the required machine in the list and Wildcat will make the machine flash in the floor view Zoom In To enlarge the size of the floor plan Zoom Out To decrease the size of the floor plan Normal Size To return the floor plan to the default setting Align Top This tool enables the layout to be straightened and lined up for a neater look Hot View A tool that will colour code each machine based on Turnover Refer to the Hot View section for more information Loop View A tool that will colour code each ma chine based on the loop to which it belongs This can be useful for technicians when trying to isoloate a loop issue 13 Maxgaming Qld Wildcat User Guide Colour Key The colour key displays different activity on the gaming floor and will update in real time As the EGM status changes so will the colours on the floor view Floor View of MAXGAMING CONNECT Floor 1 El key o m ls Bi Online J Offline Min Use B Player Card zs Jackpot ll EZY Break B EZ Break Timeout Bil Cancel Credit Bil Hopper Empty F Hopper Jam H Suspended a In Error SIMPLAY E Printer Low Empty Bil Printer Jammed 00665 II 7 7 O ee S Show on start 5 4 2 EGM Descript
89. opper Variance iz Revenue Audit Detail az SIMPLAY Cashless Reconciliation Daily Summary 1 SIMPLAY Cashless Reconciliation Detail j SIMPLAY Cashless Reconciliation Host Daily Site Summary de Site Reconciliation Summary 18 Tax Invoice End of Day Report 2 3 Financial 1 EGM Performance by Bank j EGM Performance By Machine Type dz EGM Statistics j Games Performance Summary dz Gaming Machine Revenue 12 Gross Revenue By Site j Gross Revenue By Site Detail j Hourly Meters 1 Performance Report Detail 1 Performance Report Summary CI Gaming Activity CI MaxBonus Meters 3 Regulatory Reports 3 Unallocated 50 Maxgaming Qld Wildcat User Guide 9 3 Personalising Reports Folders To personalise your Wildcat reports you can create folders and move the most used reports for ease of access to the folder created This is a local change only if your venue has multiple Wildcat computers these changes will only appear on the computer where the change was made Note that reports CANNOT be deleted Folders can be deleted and any reports in the deleted folder will be moved to the UNALLOCATED folder 9 3 1 Moving Reports to Other Folders e Using the mouse drag and drop the Report onto the required Folder name To remove from a folder drag and drop to another folder 9 3 2 Create A New Folder e Single click on any Folder name
90. or through Floor View This is a useful tool to encourage customers to collect their credits when closing your venue earlier than nornal operating hours or it can also be used by RSL Clubs to stop gaming during the playing of the Ode Using the function is also an easy way to guarantee an updated meter read for the whole venue e g for when doing a cash clearance Please note that if a machine is in a free game feature and the STOP GAMING command is given the free games will complete before the machine disables 19 Maxgaming Qld Wildcat User Guide Open Floor View and select TOOLS and then choose Stop or Start Gaming Yo WILDCAT File Edit View Application Tools Window Help El ot Stop Gaming Accounts Audit Cashier F3 Start Gaming Customize Toolbars He M y Security Exit 4 d 2 Hot View Loop View Colour Key Jackpots Monitor MaxBonus Monitor i Save Undo Find Align Top MaxBonus ZA Dir dil 838 1120 MaxBonus Prize Floor 1 EYE lola E Online 28 MA Miina 2 You will then have a choice of message to be displayed on the monitor of the poker machine to alert the customer of the STOP GAMING command Stop Gaming 4 x Select text for display on the gaming machines Gaming Suspended ii Gaming Suspended Gaming Paused for Ode Please wait Cancel Gaming closed Closing Time Gaming temporarily suspended Gaming Closed Press Coll
91. ort has been generated and or filtered or sorted the following icons display on the toolbar E Print 8 Print Preview Ae Fun Export e 2 gt eal ik First Prior Last Shop Close For venues wishing to have multiple printers on the same PC It is now possible to set one printer for reports known as the default printer and a thermal printer just for cashier The PC will need 2 printer ports or 1 printer port and an additional printer using a USB connection in order to achieve this The cashier printer is set through the Cashier module 9 7 1 Batch Printing Batch printing allows the user to have reports printed automatically at a predetermined time for instance they can be sitting on the printer when staff arrive to open for trade Wildcat needs to be signed on at all times for the reports to be printed in this way Cilck on Reports At the left of the screen is an icon BATCH PRINT Click to display the batching screen Current Batch Selection Double click on Reports required for printing under Available Reports and they will appear under Current Batch Selections OR Select the report required for printing and click on the gt key located in the centre on the Batch Autostart Reporting box This will place the report in the current batch selection The system default printing time is set at 6 00 am The time can be changed by the user 9 7 2 Print Single click the Print icon on
92. p Total Cashbox EL Pays Pays 1 B0524 2390 43 00 2841135 00 2107 90 2744 M 281 00 721300 721500 7200 X 170 1500 0 00 0 00 1 77097 CHOY SUN DOA 205 00 28 906 01 0001 25039 248740 0 00 500 690000 zooa 740020 1 00 1 00 0 00 0 00 0 00 1 BYP40B RUBYMAGE 154 00 19 047 02 DDD 258686 16 603 88 020 26600 482800 4830 00 4830 00 200 ili 0 00 0 00 0 00 Totals 21 157 00 4 SPRING CARNIVAL 260 00 35070 2000 1888 61 020 2500 2410 243000 5400 100 0 00 0 00 0 00 DORN 4 602 923 44 5 2 96 SHOW METHE MONEY V 248 00 2 710 1600 1502 22 080 12 020 44700 760400 760200 760200 200 201 0 00 0 00 0 00 Reported Refills 61 800 00 Cancelled Credits 504 554 09 G 636050 CHOYSUNDOA JACKPOTCARNI 16400 5959934 900 00 882883 4070701 4320 18 2600 1499700 1499000 1499000 700 70 0 00 0 00 0 00 Wins 3 912 756 55 7 621874 SPRINGCARNNALJACKPOTCARN 182 00 11721350 600 1627675 0486487 Diaa 39200 280800 28 806 00 20 806 00 00D Oo oo 020 iii Close Hopper 22 767 00 2 B3669 SPRINGCARNWALJACHPOTCARN 34700 9435109 180 00 1006136 75731 16 649629 20900 219400 20 200 00 22 203 00 0 00 0 00 0 00 0 00 0 00 Cash Available 1 133 231 00 Cashbox Metered 1 133 311 00 Q liyi ADI DREAMING JACKPOTCAR 125 00 72 828 14 2000 6781 01 5844624 500 01 dadon 6700 16 557 00 1655700 020 000 0 00 0 00 0 00 Cashbox Reported 1 133 098 00 10 621670 RED BARONJACKPOTCARNIVAL Y 221 00 69 385 64 320 00 3202 076201 5301 182 00 16
93. pper Tare plus Coins equals Gross The weight of the hopper when empty Maxgaming QLD A small symbol on your screen that once clicked or doubled clicked will take you to a program or section Identification The unique number identity given to a computer on a network A win on a jackpot pool system EGM A shorter EGM where artwork is located below the monitor Optical fibre cabling that goes from the Site Controller through a loop of machines and back to the Site Controller The computer running the Wildcat program The company that produces the EGM hardware and software A lucky machine draw functionality available through Wildcat The information values given via the gaming machine The device used to move your cursor around the screen Maxgaming s Cashless Gaming System Maxgaming s TiTo functionality where a patron presses collect and a ticket prints for the credit value This is redeemable at the cashier or via eCash Floor CRT Socket The position house number of the EGM The particular attributes associated with an item ie EGM Jackpot etc Can either be DUCMs or QCOM protocol Queensland Communications A type of communication protocol for an EGM Office of Liquor Gaming and Racing Return to Player percentage Bars with arrows used to move screen in desired direction Ticket In Ticket Out Maxgaming s version of TiTo is called MyTicket The venue club pub hotel with an EGM setup The computer responsib
94. r 2 Click on the Floor Manager on the Manager Map 3 Click on the Monitor icon on the toolbar Four graphs will appear d WILDCAT MEE File Application Tools Window Help H Accounts Audit Cashier FS Manager Promotions Reports Security Exit A 2 E Add Delete Time Scale Stop Update Graph Prop Print Close F Floor Manager Monitor Head Count Turnover The number or machines currently in use based on credits shovving on credit meter The amount of Turnover passing into the machines Head Count Turnover Dollars 12 05 12 20 12 35 12 50 13 00 13 15 13 30 13 45 2 12 05 12 20 12 35 12 50 13 00 13 15 13 30 13 45 Time Time Net Return The total amount of winnings over the selected time period The amount of revenue the venue is retaining turnover minus wins Wins Dollars Net Return Dollars 12 05 12 20 12 35 12 50 13 00 13 16 13 30 13 46 3 12 05 12 20 12 35 12 50 13 00 13 15 13 30 13 45 Time Time 17 Maxgaming Qld Wildcat User Guide The graphs represent the amount of Turnover Wins and Net Return generated for the whole site in the previous 5 minutes Headcount is the number of machines being played at the 5 minute marker 5 6 1 Add a Graph With this function you can customize the graphing criteria i e separate jackpot machines from normal and allows a graph to be of the whole venue or to be narrowed down to a floor bank or position 5 6 2 Dele
95. r Of Gaming Machines Form 61 Monthly Variances Record 38 Maxgaming Qld Wildcat User Guide Wildcat reports EGM Cash Clearance and Revenue Audit Detail report showing variances between actual amount and metered amount 7 10 1 Basic Cash Balancing The five primary steps to analysis are as follows 1 Data Entry 2 Meter Download 3 Comparison of Information data entry and meter downloads 4 Variance Identification 5 Variance Correction Explanation Data entry and Meter Download are completed through the Wildcat program Comparison of information can be completed by running the Revenue Audit Detail report and comparing the meter downloads and data entry Metered information is calculated from the meters downloaded from each machine Reported information is calculated from the data entered into Wildcat by the user A Variance is the difference between these two amounts Immediately after data entry is saved the suggested next step is to generate the REVENUE AUDIT DETAIL report This report essentially displays the data entered and the net meters for the dates requested by the user The main purpose of this report is to indicate variances differences between the EGM Meter reads and the data entered by the user This is the first step of VARIANCE IDENTIFICATION Revenue Audit Detail Report Date 15 04 2014 15 25 54 From 01 04 2014 06 00 00 To 15 04 2014 06 00 00 A A1 B B1 0 Ct C1 C D D1 E F
96. r which date the clearance is for and the field that is being imported i e coins or hopper level The user then selects the import selection on the toolbar S WILDCAT He Tools Window Help Complete the Data Import Wizard that appears El ei y de E 2 Audit Cashier F3 Manager Promotions Reports Xecur The follovving information vvill be required to complete the vvizard EGM User Data Entry 01 07 2001 Position Description Plate No Type of data to be imported Coins Note Clearance closing hopper levels Import Source 39 Party device choose device being used COMport The COMport that the device is connected to If all steps are completely successful the wizard will re appear with the words IMPORT SUCCESSFUL The wizard should close automatically at this stage 43 Maxgaming Qld Wildcat User Guide The screen will then show the data extracted from the device in the following format r EGM User Data Entry Meters For 06 12 2005 Coins Coin Position Description Plate No Denomination Moses Aza 1 THEART OF G LD V 59593 c 0 00 00 0 00 2RED BARONY 64600 1c 19 00 19 00 0 00 315 LIONS 64605 lo 0 00 00 0 00 4QUEEN OF THE NILE 500 QV 31579 12 40 00 00 0 00 SPRING CARNIVAL 64604 c 0 00 00 0 00 PRINCESS gsssi 1 sod 400 4000 7CHOY SUN 64601 c 0 00 00 0 00 Cl
97. re information please contact the Maxgaming Help Desk 5 10 Configure The functionality of Configure is to display details pertaining to each venue and the Maxgaming monitoring system In most cases information found in this function has been given to Maxgaming administrative staff by an authorised member of the venue or by the appropriate Maxgaming Account Manager Only an employee of Maxgaming can make any amendments to this area Configure is a solely viewable resource Nothing can be deleted or changed at venue level 21 Maxgaming Qld Wildcat User Guide 6 Cashier The Cashier application automates and maintains the production of vouchers for all EGM transactions including Ticket in Ticket out TiTo functionality It has the ability to Issue Cancel Credits Payments Hopper Refill vouchers Jackpot vouchers Provide a rounding up facility to ensure patrons are paid valid amounts Check ticket status e g issued pending redeemed Print Manual Vouchers Re issue tickets if the first issue encountered a problem Cancel tickets Redeem a ticket when a patron presents a valid ticket Mark tickets as unclaimed A NA A SK Please note that the Cashier function replaces your existing payout book voucher system staff still need to cancel credits from machines via attendant keys or cards and record refills on the machine whilst filling the hopper with the required amount of coins 6 1 Levels of Cashier With
98. rect amount of meter reads please contact the Maxgaming Wildcat Help Desk on 1800 700 116 Click OK and if selected the meter reads will display 5 2 Site Manager Site Manager is used by Maxgaming to create components that will run as part of the Site Controller This is where Maxgaming will restart components for a fast fix and recreate components for a serious issue As all this is completed by Maxgaming technical support this module will not be outlined in the manual 5 3 Pool Manager This module is used to configure jackpots at your venue Asthis is primarily a Maxgaming technical function this module will not be outlined in this manual 5 4 Floor View Floor View enables to user to view the entire gaming floor and the status of each machine The properties and events of each machine can be viewed with a right click of the mouse button On the Floor Plan the EGM s will appear in their installed positions and the position number will appear on the boxes 5 4 1 Floor View Toolbar The following is more information on what is available on the Floor View toolbar If the icon appears in the toolbar but is not explained below please refer to the specific section further on in the manual File Edit View Application Tools Window Help DO HF F EE x E 8 F Accounts Cashier F3 Manager File Store Promotions Reports Exit q A g E s oo R 2 5 24 En LA ik Save Undo Find Zoom In Zoom Out NormalSize Align Top Hot View L
99. red Cash Held Reported Cash Held Cash Variance EGM Clearance Clearance Reporte 1 MULTETAR M 210 00 2 SUNDANCE VUZ 460 00 3 TOUCH OF MIDAS S0 DOUBLED 200 00 4 CLOVERSANDGOLD V 425 00 5 VENELS OF AFRK A V 525 00 6 ORIENTALTRESSURES 150 00 7 POTOFGOLD Y 445 00 8 EXTRACHANCE BLUE IHV 170 00 9 PAMPLONA 330 00 0 0 Revenue Audit Detail From 16 08 2010 06 00 00 To 17 08 2010 06 00 00 Page 1 of 5 1 1 1 D1 H 0 C1 1 D D1 E F 6 oro H 1 J J 1 opper Hopper Hopper Jackpot Jackpot Jackpot Metered Reported Jackpot Jackpot Short Cash Refill Refill Refill Handpay Handpay oPay Vide Area Wins Cash Cash etered Reported Wanance Metered Reported Win Held AB C D 160 00 6 00 6 00 6 00 72 13 272 13 200 00 0 00 0 00 565 00 6 00 425 00 0 00 0 00 540 150 50 25 00 0 00 6 00 130 00 000 130 00 6 00 0 00 135 25302 445 00 0 00 0 00 210 150 00 4170 00 0 00 0 00 AMZ 405 25 330 00 EGM position at venue Title of EGM game Metered cash clearance amounts Cash clearance amounts entered through Accounts The difference between metered and entered amounts shaded Metered cancelled credits amount Cancelled credits amounts entered through Accounts The difference between metered and entered amounts shaded Metered hopper fill amounts Hopper fills entered through Accounts The di
100. roup will be added to the corresponding list Drag and drop any users for this group from the USER screen onto the group description in the GROUP screen release the user when the group is highlighted in blue 5 Click SAVE to save changes A NA NOTE There cannot be any duplicate ID s for any groups or users 4 3 Assigning Group Access Privileges Setting group privileges allows access to the different Sections of Wildcat i e Accounts Manager etc and to certain reports In Security click on PRIVILEGES T WILDCAT File Edit Tools Window Help Nu 6 Y 2 DU fF F Accounts Cashier F3 Manager Promotions Security Exit H 2 u ik Save Add User Add Group Privileges Close T Security Access Users A Default LE Admin reports GS report This will open the User Privilege Management screen n the drop down box choose the group to assign privileges T WILDCAT File Tools Window Help El i YV amp HE 8 q Accounts Cashier F3 Manager Promotions Reports Security Exit amp Save Print Close T User Privilege Management Click Here Groups isplay Controls Active Only Al Select All LE Admin Admin Enabled CE report report nable ype Maxgaming Qld Wildcat User Guide The following screen will appear To allow access to the option single click on the enabled box next to Description A tick will display indicating the privilege has been enabled e
101. rting reports locally to a Maxgaming owned computer should the computer be replaced due to fault or damage ALL EXPORTS will be lost 56 Maxgaming Qld Wildcat User Guide 9 9 Common Reports to Generate on Venue The use of available reports is directly dependant on your venue s reporting requirements t is quite possible to only used a fraction of these reports Following is a selection of the most popular reports described in detail After this selection you will find a brief description of other reports available 9 9 1 Revenue Audit Detail Basic Description Shows any variances between actual figures and metered figures regarding cash clearances cancel credits hopper refills and jackpots Can be sorted by month or specific dates and times Shows all variances in grey columms immediately to be fixed or explained Modifications Benefits To Venue Y Revenue Audit Detail Report Date 17 06 2010 11 15 17 Site Black Stump Hotel Motel Al Cash Cash Pos EGM Description hietered Field Descriptions EGM Pos EGM Description Cash Clearance Metered Cash Clearance Reported Cash Clearance Variance Cancelled Credit Metered Cancelled Credit Reported Cancel Credit Variance Hopper Refill Metered Hopper Refill Reported Hopper Refill Variance Jackpot Handpay Metered lackpot Handpay Reported Jackpot Autopay Jackpot Wide Area Wins Jackpot Wins Metered Jackpot Variance Short Pays Mete
102. select specific Events 9 4 3 Selecting A Specific Machine This wizard allows the user to specify particular machine s for a report The user can specify by either the serial number of the machine or by floor bank or position number position number is recommended When selecting by serial number multiple machines can be specified by separating each machine by a comma If selecting by position only one machine can be selected If fields are left blank the report will generate for the entire venue 9 5 Report Options In Reports the following icons display on the toolbar ES wiLDcaT 2 File Edit View Application Tools Window Help E F H m F Accounts Cashier Fa Manager Q 6 E Batch Auto File Store Promotions Reports Exit Reports Batch Auto Reports automatically generated at a pre set time Run Report generated with user specified parameters Auto Run Report generated using default settings Re Run Report generated using the last parameters specified 52 Maxgaming Qld Wildcat User Guide 9 5 1 Batch Auto To automatically print Reports at a pre set time each day single click on Batch Auto icon on the toolbar For more information see Printing Options 9 5 2 Run e Click on the Report required e Click the Run icon on the toolbar e Set parameters as required e Click on FINISH to generate Report 9 5 3 Auto Run e Click on the Report required e Click the Auto Run ic
103. t the required voucher and press the function key F6 or click the Redeem icon 3 Click YES at the prompt and the status of the selected voucher will change Please refer to the instructions on REPRINTING A REDEEMED VOUCHER to reprint this voucher Please note Every voucher issued has a unique number hence the voucher number of a re issued voucher is different to the number it had the first time it was issued The first issued voucher now has a status of Cancelled using the Accounts function for regulatory reporting this will remove the first voucher from your gaming reports and replace it with the current voucher 6 12 Manual Vouchers In some situations vouchers may have to be manually created by the user if the voucher doesn t appear in the cashier screen This is EXTREMELY RARE for Jackpots and Cancel Credits If you are unsure whether to proceed in creating a manual Cancel Credit or Jackpot voucher please contact the Wildcat Help Desk for more information It s more common for a manual voucher to be created for Hopper Refills where the machine doesn t request a voucher to be printed 27 Maxgaming Qld Wildcat User Guide This section relates to creating a manual voucher from the Cashier Screen To create a manual refill voucher from the Floor View screen please see the section on creating Manual Hopper Refill Vouchers from Floor View 6 12 1 Requesting a Manual Voucher Please note that Autoprint must be paused for the fol
104. t to STATUS Choose the required status and if required select the date required for the search The requested vouchers will appear Pending Vouchers Quick Cashier Site Maxgaming Qld Start Date 01 04 2014 06 00 00 EGM Serial No Voucher No End Date 00 00 0000 06 00 00 Barcode Voucher Number EGM Status Zone Name Short Pay Cancel Credit Jackpot Hopper Fill Ticket m M mi Last Action Date Status Site WA Altendani Name To return to the Pending screen close out of Cashier and click on the Cashier icon Pending is the default screen 29 Maxgaming Qld Wildcat User Guide 6 19 Voucher Reports In the REPORTS section the VOUCHER RECONCILIATION DETAIL will print a list of all vouchers as per the date range requested and can be sorted by position number date and time status amount serial number etc The following is a small example of the report sorted by date and time It lists the vouchers in the order that they were printed Date Time selection Ye EGM Youcher Reconciliation Detail EGM Voucher Reconciliation Detail Report Date 17 08 2010 10 36 06 Site Black Stump Hotel Motel Transaction Site Location Serial Ho Voucher Black Stump Hotel Motel 119 00638055 1849830759 16 08 2010 12 16 04 1434 09913466 2302616122 16 08 2010 12 24 03 1322 00601743 3779211407 16 06 2010 12 29 40 1320 09911883 2973306507 16 08 2010 13 18 26 1426 006
105. te Benefits to Venue The ability to view the cheques written to patrons is beneficial to clubs attempting to balance banking whilst completing their Form 42 Reconciliation Report or Form 61 Variances Report Gaming Cheques Report Detail Page 1 of 1 Site Black Stump Club Hotel Report Date 2502 2002 11 45 08 From 01 01 2002 06 00 00 Unti 01 02 2002 06 00 00 Date of Cheque EGM Position EGM Serial Humber EGM Description Amount 19 01 2002 37 611954 QUEEN OF THE MILE MONEY TRAIN 2556 99 20 01 2002 76 603951 DOLPHIN TREASURE HYPERLINK 2 87 1221 69 Total Gaming Cheques 350 65 Page 1 of 1 Site Black Stump Club Hotel Report Date 2502 2002 12 08 45 From 01012002 06 00 00 Until 0102 2002 06 00 00 EGM Position EGM Serial Humber EGM Description Amount af 611934 QUEEN OF THE NILE MONEY TRAIN 2536 99 76 609941 DOLPHIN TREASURE HYPERLINK 2 Pi 221 69 Total Gaming Cheques 3756 65 Page 1 of 1 Site Black Stump Club Hotel Report Date 25 02 2002 11 50 46 From 01701 72002 06 00 00 Until 01 02 2002 06 00 00 Date of Cheque Amount 19 01 2002 2536 99 20 01 2002 1221 69 Total Gaming Cheques 3758 65 66 Maxgaming Qld Wildcat User Guide 9 10 Jackpot Reports For Venues with Jackpot Links 9 10 1 Jackpot Hit Detail External Pools Basic Description Displays the times that an external jackpot pool has been won the amount and the EGM details Modifications Can be sorted by date and time frame and all or
106. te a Graph In this function you can delete graphs By clicking on the drop down box the screen will show all graphs able to be deleted Select the graph to be deleted and click on OK 5 6 3 Timescale In this function you can choose the timescale for the graphs Please note that the Start and End times will default to a two hour period prior to the current time 5 6 4 Stop Start Update By clicking on this button the graphs will update with new information in real time or will stop updating altogether 5 6 5 Graph Properties This function enables the user to change colours and lines to personalise the graphs 5 7 History Whereas Monitor is a short term graphing option HISTORY can generate graphs based on the metered information held in Wildcat History can be generated for one or multiple machines or the whole venue can be included 5 7 1 History for Whole Venue In the Floor View Screen right click anywhere but not on a coloured box and a menu will appear Choose SELECT ALL Floor 1 Establish connectid ax Fi Properties This will put a thin black border around all the machines represented by the coloured boxes This black border indicates the machines have been selected Right click on any machine and choose HISTORY cs Bus Hopp M Sus Properties Based on your selections the History Graphs will display Graphs can be selected based on Daily Weekly or Monthly Turnover Wins or Net Re
107. technician will perform the conversion as per normal but there is no need to clear the machine of money If you choose NOT to clear machines then ongoing data entry will be completed through Wildcat as per usual but all Regulatory Reporting for End of Month MUST be viewed on the Maxgaming Website www Maxgaming com au There is no exception to this rule 8 1 1 Ongoing Data Entry for Conversions After the next clearance data entry will be entered as normal It is important to note that where the data entry screen shows multiple records for the conversions the clearance amount is to be entered into ONE RECORD ONLY Do not split amounts See the example shown below sas EGM User Data Entry Meters For 25 05 2010 Coins Coin e a Clearance Clearance Hotes Notes Position Description Plate No Denomination Hetered Actual Helered Actual 107 CLEQOPATRA S GOLD 107128 c 12 00 12 00 0 00 160 00 160 00 0 00 1039 2 5 TREASURE 107127 0 00 00 0 00 150 00 150 00 0 00 There are three records for EGM 108 choose one of the records that shows a metered value it doesn t matter which one and type the amount of the clearance DO NOT use a record that shows a zero value across the row see crossed out record above Ignore any red variance amounts that show the most important part of this data entry is that the amount you actually cleared from the machine as shown on your Cash Clearan
108. ter its data ie by denomination Click Next User Data Entry Select Data Entry Fields Coin Clearance Hopper Fills Note Clearance V Ticket Out m Ticket Clearance D Cancelled Credits Short Pays m Gaming Cheques Count of Notes Jackpots These will be the total amounts for the gaming day selected Hopper Level E Dry Hopper Weight 1 Hopper level is the opening amount for the gaming day selected Help lt Back L Finish Cancel Select the data fields that you will be entering data into for each EGM You may wish to enter different types of data at different times eg In one session you may only enter the Hopper value In another session you may only enter Note and Coin values At other times you may wish to enter data into all the fields at once NOTE only items in the box can be entered at the same time Click Finish The wizard has been completed and the User Data Entry window will appear showing all the fields you have selected 33 Maxgaming Qld Wildcat User Guide 7 4 Entering Data in the Data Entry Window In the data entry window the metered value of the data will display according to the dates selected in the date wizard te EGM User Data Entry Meters For 06 12 2005 Coins Coin Position Description Plate No Denomination p rut Variance THEAFT G LD V 59593 c 0 00 00 0 00 2RED BARON Y T eod la 1900 19 00 0 00 315 LIONS Y 546 162 1000 040
109. the Format File Extension output file type Column Separator how the columns are separated in the file Position Column Number the column showing the machine position number Denomination Column Number the column showing the denomination if used Token Column Number the column showing the Token of the machine if used Click NEXT Indicate in this screen the column from which the coins or notes will be imported and the Value Type New File Type The file must have at least one of the following columns to be valid Coin Column Number 2 leave blank for none Coin Column Value Note Column Number Note Column Value Y F Row Headings present Help lt Back Cancel If the file has heading at the top of each column place a tick in the ROW HEADINGS PRESENT box Click FINISH 7 12 2 Import Process One COMport Import This device is hard coded into the software of Wildcat and recognises the data structure being sent to it There is no further configuration required by the venue when venues are using this device The device is plugged into a COMport on the back of the management PC Take note of the COMport in which the device has been plugged During the wizard the user has to select which COMport they have attached the device to After a coin clearance has been performed and monetary amount stored in the scales the user plugs the device into the COMport on the management PC and selects Accounts Data Entry Ente
110. turn Adjust the graph result using the radio buttons at the base of the graphs Change the default bar graph to a line graph by placing a tick in the appropriate box 18 Maxgaming Qld Wildcat User Guide The picture below is showing a graph for the whole venue based on daily turnover Daily Turnover For Multiple Machines Daily Turnover For Multiple Machines From 2010 12 27 05 00 00 To 2011 01 10 06 00 00 70000 60000 50000 v a 40000 gt gt 30000 20000 10000 27 De 28 De 29 De 30 De 31 02 01 0 2 03 04 0 5 0 07 08 0 Day imeFrame Detail ma C Hourly Daily Monthly le Turnover Wins Net Win 3D Settings This graph is showing the last 14 days of trade To adjust this timeline click SETTINGS and amend accordingly 5 7 2 History for One or More Machines To select one or more machines hold down the CTRL key on the keyboard and use the mouse to click each required machine Alternativley to select a group of machines hold down the mouse at the top of the group and drag the mouse to lasoo the group of machines This vvill select all the machines inside the dotted line You can then right click and choose HISTORY to display the graph results for just the selected machines 5 8 Stop and Start Gaming Facility Where needed Wildcat allows each venue to disable and enable the entire flo
111. ual Coin Metered Actual Hotes Total Total Total Coin Coin Var Hotes Hotes Var Metered Actual Var Value Value 5 Value Value Value Value 0 00 0 00 0 00 215 00 0 00 215 00 215 00 0 00 215 00 0 00 0 00 0 00 975 00 0 00 975 00 975 00 0 00 975 00 0 00 0 00 0 00 185 00 0 00 185 00 185 00 0 00 185 00 0 00 0 00 0 00 100 00 0 00 100 00 100 00 0 00 100 00 The Fields in this report are as follows Location Serial No Metered Coin Value S Actual Coin Value S Coin Var S Metered Notes Value S Actual Notes Value S Notes Var S Total Metered Value S Total Actual Value S Total Var S EGM location listed as Floor Bank Position number EGM Serial Number The dollar value of Coins diverted to the cash box taken from Net Meters The dollar value of Coins actually cleared from cash box and as input by the user via Accounts The dollar value of the variance between Metered and Actual Coin The dollar value of notes inserted into the note acceptor taken from the net meters The dollar value of actual notes cleared from note stacker and as input by the user via Accounts The dollar value of the variance between Metered and Actual Notes The dollar value of Notes and Coins inserted into the note acceptor diverted to the Cash box taken from net meters The dollar value of Notes and Coins cleared from the note acceptor and the Cash Box and as input by the user via Acco
112. ump rand Total Field Descriptions Location Serial No Denom Turnover Wins Cents In Cents In CanCred SAP Wins LP Wins Metered Win 1 Metered Win 2 Variance lc ic ic ic ic ic Metered Win Reconciliation From 07 05 2006 06 00 00 Until 01 06 2006 06 00 00 Cancelled Regulatory Turnover Wins Cents In Cents Cut Credits SAP Wins LP Wins Jackpots Metered Wins 1 I 1 2 3 4 5 6 iT 8 1 2 6 T 8 2 032 35 1 556 33 024 00 463 00 05 00 0 00 0 00 0 00 276 00 1 246 20 1 125 50 595 00 314 00 160 10 0 00 0 00 0 00 120 90 2 296 25 41 870 25 975 00 457 00 0 00 0 00 0 00 0 00 415 00 601 15 600 15 276 00 255 00 110 00 0 00 0 00 0 00 67 00 1 555 31 1 270 51 939 00 456 00 120 00 0 00 0 00 0 00 2635 00 2 337 35 2 040 73 919 00 502 00 120 40 0 00 0 00 0 00 296 60 10 046 57 8 759 07 44 328 00 2 445 00 595 50 0 00 0 00 0 00 1 287 50 10 046 57 8 759 07 4 328 00 2 445 00 595 50 0 00 0 00 0 00 1 287 50 Position of EGM EGM serial number EGM denomination Dollar value of coins won then played Dollar value of coins won Credits into the EGM Credits out of the EGM Dollar value of cancel credits or manual pays Dollar value of wins on a Standalone Progressive Jackpot Dollar value of win on a Linked Progressive Jackpot Turnover Wins SAP Wins LP Wins Cents In Cents Out Cancel Credits SAP Wins LP Wins Calcu
113. unts The dollar value of the variance between Metered and Actual Notes and Coins 58 Maxgaming Qld Wildcat User Guide 9 9 3 Hopper Variance The Hopper Variance report can assist with Win Variances by identifying differences between expected and actual hopper levels Hopper Levels are affected by diverter faults Hopper Fill discrepancies and instances where loose coin in the base of the EGM is reported in the incorrect area hopper or cashbox A variance explanation has been provided at the bottom of this report to assist Manager s in reconciliation and investigating any discrepancies The report can be run for an entire month or on a daily basis however to be accurate the hopper level must be entered in Wildcat via Accounts Data Entry prior to the report being produced For the example shown below Hoppers were weighed before trade on the 1st June 2004 Hoppers were then weighed again on 3rd June prior to trade along with a Coin and Note Clearance The coin and note clearance data was entered for the 2nd June and the Opening Hoppers for the 3rd June as per normal data entry procedures A Hopper Variance report can now be generated for the period 1 June to 3 June Hopper Variance Report Date 15 06 2004 12 31 06 Page 1 of 5 Sites Club Hotel Start Date 01 06 2004 End Date 03 06 2004 Site Club Hotel Serial Open Hopper Cashbox Close Hopper Win Pos Number Game Denom Hopper Coins In Fills Coins Out Reported Metered Vari
114. ut Wildcat has the ability to import money clearance or closing hopper figures from a money counting device i e scales or note counters etc Benefits include less time required in data input accuracy of data being input no manual entry errors the ability to view the total clearance amount before saving and the option to reset all data should an error be found This process can be performed in 2 ways 1 Via RS232 cable directly from the counting device to comport on the back of the management PC Sprintquip Datafast CO5 and Autocount SP30 only supported 2 From a floppy disk inserted into a Drive on Management PC 7 12 1 Creating an Input File Format The following can only be completed by a Host User If you are a venue user please contact the Gaming Helpdesk on 1800 700 116 Locate output file from device or emailed file Note file extension and open file Note the amount of columns in the file and the corresponding information is it value or number of coins 01060806a txt Notepad File Edit Format Vier File extension is txt Column 1 Column 2 Column 2 shows value 41 Maxgaming Qld Wildcat User Guide Note the type of delimiter space tab comma i e what is used to separate the columns This information will be used to create the import file format in Wildcat Be advised that the above file example WILL NOT WORK as the file has extra lines between each machine number E
115. wn to each level of jackpot Modifications Can be sorted by date and time frames plus specific or all external pool types 67 Maxgaming Qld Wildcat User Guide Benefits to Venue lt shovvs Turnover Wins Jackpot Wins Wide Area Hits Wide Area contributions and Metered Win with a total value at the base of each column 9 10 11 Jackpot Progressive Reserve Internal Pools Basic Description Shows reset and maximum value of internal jackpot pool increment percentage and current turnover amount hit totals jackpot totals and reserve amount Modifications Can be sorted by date and time frame and specific or all external pool types Benefits to Venue Shows the reserve amount 9 11 MaxBonus Reports For more information in the MaxBonus Rewards functionality please contact your Maxgaming Account Manager or youcan request a brochure and or manual from the Maxgaming Help Desk 9 12 MyCash Reports For more information regarding the information found in the MyCash reports please contact your Maxgaming Account Manager or refer to the MyCash User Guide found in the Maxgaming website 9 13 MyTicket TiTo Reports All reports relating to the MyTicket functionality MUST BE VIEWED via the Maxgaming website 68 Maxgaming Qld Wildcat User Guide 10 Regulatory Reports OLGR Approved These reports are to be stored by the venue for a period of 5 years for OLGR audit purposes 10 1 1 Form 40 Cash Clearance Report This report is generated us

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