User Manual
Contents
1. PS 2 Mouse and Keyboard console ports The product console PS 2 keyboard and mouse ports are compatible with standard PS 2 keyboards and mice User Display The console video ports are compatible with DVI I displays as well as VGA and HDMI via compatible cables Common Access Card CAC Readers F1DN104C 3 model only e USB compatible CAC or smart card readers 10 Unit Display Diagram Front View F1DN104C 3 model shown belkin 1 LED Indicator 2 Port Selector E jO 2 O Tamper Evident Seal CAC Enable Switch F1DN104C 3 model only Name Label Guide Color Chip 11 Unit Display Diagram Back View F1DN104C 3 model shown DEU Audio Keyboard Ps2k Ps2M io A pensata is nooo Adi ona pesstns HE Borana 00 Ar og CER 61 Console o c H E 4 Video Video 11 12 13 14 1 Console USB CAC Reader Port and LED F1DN104C 3 model only 2 DCU Port non operative for future use 3 Console Audio Input Jack 4 Console USB Mouse Port 5 Console USB Keyboard Port 6 Console PS 2 keyboard port 10 11 12 15 Console PS 2 mouse port Computer USB KM port Computer audio port Computer CAC USB Port F1DN104C 3 model only Mounting Track DC Power2. Secure administrator access amp log functions Product incorporates secure administrator access and log functions to provide auditable trail for all product security events including battery backup life for anti tampering and log functions Non reprogrammable firmware prevents the ability to tamper with product logic Always on active anti tamper system Active anti tampering system prevents hardware implants and wireless key loggers Any anti tampering attempt causes isolation of all computers and peripheral devices rendering product inoperable and showing clear indications of tampering event to user Holographic security tamper evident labels are placed on the enclosure to provide a clear visual indication if product has been opened or compromised Metal enclosure is designed to resist mechanical tampering with all microcontrollers protected against firmware read modification and rewrite Secure Packaging Tear away packaging ensures secure delivery of the Switch as it is routed to the end user Tamper Evident Labels belkin 12345678 Belkin Secure Switch uses holographic tamper evident labels to provide visual indications in case of enclosure intrusion attempt If for any reason the tamper evident seal is missing appears disrupted or looks different than the example shown here please avoid using product and call Belkin Technical Support at 800 282 2355 Active Anti Tampering System Belkin Secu
3. User Manual F1DN104B 3 Advanced Secure DVI I KVM Switch 4 Port PP3 0 F1DN104C 3 Advanced Secure DVI I KVM Switch 4 Port Plus PP3 0 Document Number HDC10384 Rev C TABLE OF CONTENTS Table of Contents Introduction lt lt 11s zcrisrenienszo ear iraniana 1 Package Contents aiar ria 1 Safety Precautions sresriasa eaae egies bee EEN ES 2 User Guidance amp Precautions Li 3 OVENVIEW oriei cser nrak E D RARA OERKE EEE 5 Security FEAlUros iii a EEs i E r a aai 5 Tamper Evident LabelSi iii pi i nni 8 6 Other FeatUlds basilare 7 Equipment Requirements ii 8 System Requirements 62 3 rali eee eed kaa ER 9 Unit Display Diagrams scien 11 DPSCITICATIONS psi iii rr 13 Installation lt lt 2 ssscaiisienesisrio eee e E 14 Pros Configuialioli cacsesiaza serali rate 14 Connection and Installation 15 Color Code Chip Installation L eee eee 17 Operating the KVM Switch 00 00sec cece 18 Common Access Card CAC Configuration and Installation 19 Frequently Asked Questions Li 20 Troubleshooting 0 cece cece eee eee eee eee 21 Informatio neure alal 23 INTRODUCTION Thank you for purchasing this Belkin Advanced Secure DVI I KVM Switch the Switch This KVM Switch is designed for use in secure defense and intelligence installations The Switch offers safe centralized control which prevents unintended data transfer between computer
4. The included network name labels can be placed in the area underneath the port selector button to facilitate port identification and reduce user switching error LED Indicators Each port button number illuminates to indicate that the console currently controls the corresponding computer As a port selector is pushed the LED number will light up Integrated Mounting Rails Integrated mounting system for easy under desk or side wall mounting Equipment Requirements Cables Belkin highly recommends you use Belkin DVI USB KVM Cable Kits for your Switch to help ensure superior performance These cables offer the highest quality possible to ensure optimal data and video transmission One Cable Kit is required per connected computer Belkin DVI D USB KVM Cable Kits with audio F1D9012b06 6 ft 1 8m F1D9012b10 10 ft 8m F1D9012b15 15 ft 4 6m Belkin DVI A to HD15 USB KVM Cable Kits with audio support analog video only F1D9015b06 6 ft 1 8m F1D9015b10 10 ft 3m BELKIN Belkin CAC USB A B Cable F1DN104C 3 model only F1D9013b06 6 ft 1 8m F1D9013b10 10 ft 8m F1D9013b15 15 ft 4 6m Note Due to USB and DVI signal limitations the cable length cannot exceed 15 feet 4 6m System Requirements Operating Systems Product is compatible with devices running on the following operating systems e Microsoft Windows e Red Hat Ubuntu and
5. In case the connected USB device cannot be detected by the secure product the CAC status LED will not illuminate at all The USB device will be detected only if it is fully compliant with USB 1 1 or USB 2 0 standard and is included in the list of recognized USB devices defined by the administrator when configuring CAC functionality Possible reasons for USB device not being detected e Non standard USB device e Device only operating in USB 3 0 mode e Failed USB Device In this case you will have to use a different USB device 1 8 If the device is detected but is not authorized the device will be rejected for security reasons This will be indicated by CAC status LED flashing green Smart card readers and CACs are included in the authorized USB devices list 19 FREQUENTLY ASKED QUESTIONS What do do if find that the tamper evident seal on the Switch has been removed or disrupted Please call Belkin Technical Support at 800 282 2355 immediately The KVM Switch s circuitry may have been compromised How far can the Switch be from my computer The Switch can be located up to 15 feet 4 6m away from your computer due to DVI and USB cable limitation Do I have to install software to use the Switch No the Switch does not require any software to be installed in your computers Can use the Switch with a computer that does not support USB The Switch is designed to work with USB capable computers Call your sal
6. Jack 13 14 15 16 16 Video Diagnostic LED Console Monitor Port Computer video Port Mounting Track 12 Specifications Part No Enclosure Power Requirements AC Input No of Users Supported No of Computers Supported Monitors Supported Resolution Support Console Keyboard Input Console Mouse Input Console CAC Input Console Monitor Port Console Speaker CPU Keyboard Mouse Ports F1DN104B 3 F1DN104C 3 Metal enclosure with high impact plastic faceplate 12V DC 1 5A minimum power adapter with center pin positive polarity 100 to 240VAC 1 4 F1DN104B 3 F1DN104C 3 Single link and dual link digital DVI D displays VGA amp HDMI monitors with compatible cables Up to 3840x2160 USB Type A or PS 2 Mini DIN 6 pin female connector USB Type A or PS 2 Mini DIN 6 pin female connector USB Type A F1DN104C 3 model only DVI I dual link female 1 8 3 5mm female USB Type B CPU CAC Ports CPU Keyboard Mouse Ports CPU Audio CPU Monitor Ports Port Selectors LED Indicators Operating Temp Storage Temp Humidity Dimensions Weight Made in Product Life Cycle Warranty USB Type B F1DN104C 3 model only USB Type B 1 8 3 5mm female DVI dual link female 4 4 32 to 104 F 0 to 40 C 4 to 140 F 20 to 60 C 0 80 RH non condensing F1DN104B 3 12 5 W x 6 4 D x 1 7 H inches F1DN104C 3 12 5 W x 6 4 D x 1 7 H inches F1
7. other Linux platforms e Mac OS X v10 3 and higher USB Keyboard console port The product console USB keyboard port is compatible with Standard USB keyboards Notes a Console USB keyboard and mouse ports are switchable i e you can connect keyboard to mouse port and vice versa However for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port b For security reasons products do not support wireless keyboards In any case do not connect wireless keyboard to product c Non standard keyboards such as keyboards with integrated USB hubs and other USB integrated devices may not be fully supported due to security policy If they are supported only classical keyboard HID operation will be functional It is recommended to use standard USB keyboards USB Mouse console port The product console USB mouse port is compatible with standard USB mice Notes a Console USB keyboard and mouse ports are switchable i e you can connect keyboard to mouse port and vice versa However for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port b Console USB mouse port supports Standard KVM Extender composite device having a keyboard mouse functions c Forsecurity reasons products do not support wireless mice In any case do not connect wireless mouse to product
8. out of standby mode allow up to one minute to regain mouse function Try a different mouse 22 INFORMATION FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin International Inc of 12045 E Waterfront Drive Playa Vista CA 90094 declare under our sole responsibility that the products comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Declaration of Conformity We Belkin International Inc declare under our sole responsibility that the products to which this declaration relates are in conformity with Emissions Standard EN55022 and with Immunity Standard EN55024 LVP EN61000 3 2 and EN61000 3 3 ICES This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Australian Declaration of Conformity This Class B digital apparatus complies with CISPR 22 Belkin International Inc Limited 3 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of coverage is Belkin warra
9. reset the video Make sure the Video Diagnostic LED is solid green e Check that the monitor you are using supports the resolution and refresh rate setting on your computer e Lower the video resolution of your monitor e Check that the video cable length does not exceed 15 feet 4 6m e Check that the graphics card you are using supports the resolution and refresh rate setting on your computer e Connect the monitor directly into the computer you are having trouble with to see if the problem still appears I am getting a black screen on my monitor e Check that all video cables are inserted properly e Check that there is proper voltage available to the power adapter and that it is inserted correctly e Connect your monitor directly to the computer to verify that your monitor is functioning properly e Reboot the computer The display diagnostic LED does not stop blinking e Check that the cable that connects to the monitor is inserted properly on both ends e Check that the monitor is powered on e Power cycle the KVM unit by removing and reattaching the power plug Try a different monitor 21 Keyboard The computer does not detect my keyboard or my keyboard does not work when I switch computers or reboot Check that the keyboard you are using is connected properly to the Switch Check that the USB cable between the Switch and the computer is completely connected Try connecting to a different USB por
10. D OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Some states do not allow the exclusion or limitation of incidental consequential or other damages so the above limitations may not apply to you AUSTRALIAN CONSUMERS In addition to purchaser s other rights and remedies under law this product comes with a warranty againsts defects which is given by Belkin Limited 2 Reliance Drive Tuggerah Business Park Tuggerah NSW 2259 Phone Australia Toll Free 1800 BELKIN Web www belkin com au warranties This warranty covers defects that appear during the period stated on the packaging or in documentation provided with this product To make a claim under the warranty the purchaser should contact or visit their place of purchase contact Belkin on t
11. DN104B 3 3 85 Ibs F1DN104C 3 3 9 Ibs Designed in California Assembled in US with US and Foreign components 5 years 3 years 13 INSTALLATION Pre Configuration Where to place the Switch The enclosure of the Switch is designed for desktop or under mount configuration An optional Mount Kit Belkin part number F1D006 is available Consider the following when deciding where to place the Switch e your proximity to the port selectors on the front of the Switch e the lengths of the cables attached to your keyboard monitor and mouse e the location of your computers in relation to your console e the lengths of the cables you use to connect your computers to the Switch Warning Avoid placing cables near fluorescent lights air conditioning equipment or machines that create electrical noise e g vacuum cleaners Important 1 If the unit s enclosure appears disrupted or if all channel select LEDs flash continuously please remove product from service immediately and contact Belkin Technical Support at 800 282 2355 2 Do not connect product to computing devices a b c d That are TEMPEST computers That include telecommunication equipment That include frame grabber video cards That include special audio processing cards 14 Connection and Installation Step 1 Connecting the Console to the Switch Important As the unit powers up it performs a sel
12. ed LED combination will indicate the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your system administrator or technical support Now that product computers and peripherals are connected and powered up it is ready for use Selecting a Computer Using Port Selectors Now that you have connected your console and computers to the Switch it is ready for use You can select which computer you wish to control by pressing the corresponding port selector on the front of the Switch The LED number will illuminate to indicate which computer or port is currently selected It may take approximately 1 second for the video signal to sync after switching ports This is normal behavior and is dependent on the display connected This is normal operation and ensures that proper synchronization is established between the monitor and the connected computers Keyboard and mouse inputs can only be sent to the selected computer and video outputs can only be received from the selected computer The Switch also prevents any data transfer between connected computers ensuring the security of your computers Please note that the default port at power up is port 1 In case of a power failure or if the power is cycled the Switch will default to port 1 18 COMMON ACCESS CARD CAC CONFIGURATION AND INSTALLATION Common Access Card CAC Configuration and Operation F1DN104C 3
13. een and video will not work d When connecting a non qualified USB device CAC LED will flash green and USB device will be inoperable User Guidance amp Precautions Con 8 10 11 12 Do not connect product to computing devices a That are TEMPEST computers b That include telecommunication equipment c That include frame grabber video cards d That include special audio processing cards Important Before re allocating computers to channels it is mandatory to power cycle product keeping it powered OFF for more than 1 minute Product log access and administrator configuration options are described in product Administrator Guide Authentication session will be terminated once product power is down or user intentionally terminates session If you are aware of any potential security vulnerability while installing or operating product please remove product from service immediately and contact us in one of the ways listed in this manual OVERVIEW Security Features Product is designed manufactured and delivered in security controlled environments Below is a summary of the main advanced features incorporated in product NIAP PPS Ver 3 0 compliant Product is designed from scratch to comply with latest NIAP PPS ver 3 0 standard Thoroughly tested product meets international NIAP security requirements and covers latest technologies e Optimized for USB USB 1 1 2 0 3 0 and Type C to support newe
14. es rep for Secure KVM accessories that allow support of different input and video formats Does the Switch require an AC adapter Yes the Switch requires a 12 volt DC 1 5 Amp minimum power adapter in order to function properly Does the Switch support Linux Yes the Switch works with Red Hat Linux and other Linux distributions configured for USB support What computer equipment does the KVM support The Switch is compatible with systems and peripherals from Dell HP ClearCube WYSE Microsoft Logitech etc Please contact Belkin Technical Support at 800 282 2355 for compatibility issues you may experience 20 TROUBLESHOOTING General As product powers up all channel select LEDs are turned ON and then OFF After that a specific predefined LED combination is turned ON Product is inoperable e The product did not pass self test procedure Try to power cycle product If problem persists please contact your system administrator or our technical support My computer does not boot when connected to the Switch but works fine when I connect my keyboard video and mouse directly to my computer e Make sure that the DVI USB KVM Cable Kit is connected tightly between the Switch and the computer Video lam getting ghosting shadowing or fuzzy images on my monitor e Check that all video cables are inserted properly to the Switch computer and monitor e With everything connected power cycle the KVM Switch to
15. f test procedure In case the self test has failed for any reason the product LED behavior will be abnormal as described in User Guidance section Try to power cycle the unit If problem persists please contact your system administrator or Technical Support Warning Before attempting to connect anything to the Switch or your computers please ensure that all computer equipment and devices are powered off Connect your monitor keyboard mouse and speaker to the rear of the Switch in the User Console section Refer to diagram on previous page Step 2 Power Up 2 1 Power on the monitor 2 2 Power up the KVM Switch by connecting the power The display diagnostic LED should be solid green a few seconds after power up This indicates the display EDID information has been captured and secured If the display diagnostic LED remains blinking for longer than 10 seconds after power up refer to the Troubleshooting section of this user manual Notes 1 Console USB keyboard and mouse ports are switchable i e you can connect keyboard to mouse port and vice versa However for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port For security reasons products do not support wireless keyboards In any case do not connect wireless keyboard to product Non standard keyboards such as keyboards with integrated USB hubs and other USB integra
16. he toll free number above or see the claim procedure provided with this product The purchaser is responsible for all associated transport shipping and product inspection costs In addition to any warranty we give our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure 25 Reporting Belkin Product Security Vulnerability If you are aware of potential security vulnerability with any Belkin Government product we encourage you to contact us immediately at the following email address gov_security belkin com or our technical support line at 1 800 282 2355 After your communication is received Belkin Government personnel will contact you to follow up To ensure confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Belkin Government products or services 26 belkinbusiness com 2015 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation i
17. model only CAC connection to the computer requires a separate USB cable connection and allows the user to specify whether there is a CAC required for that computer or not This allows the CAC to be connected and controlled separately to the keyboard mouse video and audio Step 1 Installation 1 1 Using the included USB cable connect one end of the cable to the computer that requires CAC and the other end to the CAC port on the KVM Switch that corresponds to the computer Note Do not connect the USB cable if CAC functionality is not needed for that computer 1 2 If only some of the computers use CAC functionality make sure that computer 1 is connected to the USB device If needed switch channels computer mapping to create this configuration Enable CAC for the same port connection in Step 1 1 by switching the CAC switch to the right Repeat steps above for additional computers that require CAC Make sure that the CAC switch is disabled left for all other non connected CAC systems Once configured the CAC connection will be switched only when required by the connected computer When switching from a CAC enabled port to a non CAC enabled port the CAC connection will remain with the last previously selected port where the CAC was set to Enable 1 3 14 1 5 1 6 When product is powered ON and connected USB device is qualified and ready for use the CAC status LED will illuminate steady green 1 7
18. must take the following steps 1 Contact Belkin International Inc at 12045 E Waterfront Drive Playa Vista CA 90094 Attn Customer Service or call 800 282 2355 within 15 days of the Occurrence Be prepared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and estimate the cost to repair such equipment The cost if any of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have 24 How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSE
19. n the United States and or other countries Mac OS is a trademark of Apple Inc registered in the U S and other countries
20. nts the Belkin product for three years What will we do to correct problems Product Warranty Belkin will repair or replace at its option any defective product free of charge except for shipping charges for the product Belkin reserves the right to discontinue any of its products without notice and disclaims any limited warranty to repair or replace any such discontinued products In the event that Belkin is unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use 23 What is not covered by this warranty All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood lightning earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modification or alteration How to get service To get service for your Belkin product you
21. ou power on your computers the Switch emulates both a mouse and keyboard on each port and allows your computers to boot normally The computer connected to port 1 will be displayed on the monitor Check to see that the keyboard monitor and mouse are working normally Proceed to do this with all occupied ports to verify that all computers are connected and responding correctly If you encounter an error check your cable connections for that computer and reboot If the problem persists please refer to the Troubleshooting section in this User Manual 16 Color Code Chip Installation The KVM Switch s port selector buttons can be color coded for easier identification Refer to the installation instructions below Note You may have to remove the existing black color chip first Insert color chip Remove color chip with a standard paperclip Port Name Label The included network name labels can be placed in the area underneath the port selector buttons for port identification 17 OPERATING THE KVM SWITCH Operation Self Test Procedure As product powers up it performs a self test procedure In case of self test failure for any reason including jammed buttons the product will be Inoperable Self test failure will be indicated by the following abnormal LED behavior e All channel select LEDs will be turned ON and then OFF e A specific predefined LED combination will be turned ON e The predefin
22. r set definitions The appropriate usage of peripherals e g keyboard mouse display authentication device is described in detail in this User Manual s appropriate sections Do not connect any authentication device with an external power source to product For security reasons products do not support wireless keyboards and mice In any case do not connect wireless keyboard mouse to product For security reasons products do not support microphone line in audio input In any case do not connect a microphone to product audio output port including headsets Product is equipped with an always on active anti tampering system Any attempt to open product enclosure will activate the anti tamper system indicated by all channel select LEDs flashing continuously In this case product will be inoperable and warranty void If product enclosure appears disrupted or if all channel select LEDs flash continuously please remove product from service immediately and contact technical support In case a connected device is rejected in the console port group the user will have the following visual indications a When connecting a non qualified keyboard the keyboard will be non functional with no visible keyboard strokes on screen when using the keyboard b When connecting a non qualified mouse the mouse will be non functional with mouse cursor frozen on screen c Whenconnecting a non qualified display the video diagnostic LED will flash gr
23. re Switch is equipped with always on active anti tampering system If mechanical intrusion is detected by this system the Switch will be permanently disabled and LED will blink continuously If product indication tampered state all LEDs blinking please call Technical Support and avoid using that product Product Enclosure Warning Label WARNING This enclosure is tamper proof The unit will self destruct if opened Belkin Secure Switch has the following warning printed next to the location of the product Asset Tag and Tamper Evident labels on product enclosure Tamper Evident Label Do not use if disturbed Other Features The Belkin Advanced Secure DVI I KVM Switch was designed with the user in mind for today s IT environment Below is a summary of some features incorporated into the Switch USB Support The Switch is compatible with USB technology and supports plug and play connectivity with USB computers keyboards and mice DVI I Support The Switch supports both digital and analog video signals Analog signals are passed through Dual Link DVI Support The Switch supports video resolutions of up to 3840x2160 pixels Audio Switching Allows you to share speakers between computers Port Coloring The included color chips can be inserted into each port selector button Colors can be associated with an established network to facilitate port identification and reduce user switching error Port Naming
24. s running at different security levels The Switch provides the highest security safeguards and features that meet today s IA Information Assurance computing requirements This User Manual provides all the details you ll need to install and operate your new Switch in addition to expert troubleshooting advice in the unlikely event of a problem Important This Switch is equipped with active anti tamper triggers Any attempt to open the enclosure will activate the anti tamper triggers and render the unit inoperable If the unit s enclosure appears disrupted or if all the port LEDs flash continuously please call Belkin Technical Support at 800 282 2355 Important Security Note If you are aware of potential security vulnerability while installing or operating this product we encourage you to contact us immediately at the following email address gov_security belkin com Please note Belkin Secure KVMs cannot be upgraded serviced or fixed Package Contents e Belkin Advanced Secure DVI I KVM Switch e 12V 1 5A DC Power Supply e One set of Interchangeable Port Color Chips multiple colors e One set of Port Naming Labels e 6 Ft USB Cable F1DN104C 3 model only e User Manual Revision A Initial Release 23 Feb 2015 B Updates to User Guidance 26 April 2015 C User Guidance changes 16 June 2015 Safety Precautions Please read the following safety precautions carefully before using
25. st peripherals e Optimized for HDMI and DisplayPort video e Enables newer protocols such as MHL to support mobile devices and not only computers e Supports modern user interaction modes such as cursor control touch screen multi touch and more Advanced isolation between computers and shared peripherals The emulations of keyboard mouse and display EDID prevent direct contact between computers and shared peripherals Product design achieves maximal security by keeping the video path separate with keyboard and mouse switched together purging keyboard buffer when switching channels All these features contribute to strong isolation between computer interfaces maintained even when product is powered off Unidirectional data flow USB audio and video Unique hardware architecture components prevent unauthorized data flow including e Optical unidirectional data flow diodes in the USB data path that filtrate and reject unqualified USB devices e Secure analog audio diodes that prevent audio eavesdropping at TEMPEST level with no support for microphone or any other audio input device e Video path is kept separate from all other traffic enforcing unidirectional native video flow EDID emulation is done at power up and blocks all EDID MCCS writes For DisplayPort video filtration of AUX channel exists to reject unauthorized transactions Isolation of power domains Complete isolation of power domains prevents signaling attacks
26. stem Any attempt to open the product enclosure will activate the anti tamper triggers and render the unit inoperable and warranty void User Guidance amp Precautions Please read the following User Guidance amp Precautions carefully before using the product 1 As product powers up it performs a self test procedure In case of self test failure for any reason including jammed buttons the product will be Inoperable Self test failure will be indicated by the following abnormal LED behavior a All channel select LEDs will be turned ON and then OFF b A specific predefined LED combination will be turned ON c The predefined LED combination will indicate the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your system administrator or technical support Product power up and RFD behavior a By default after product power up the active channel will be computer 1 indicated by the applicable front panel push button LED lit b Product Restore to Factory Default RFD function is available via a physical control button on rear panel Use a sharp object or paper clip to hold RFD button pressed for several seconds to initiate an RFD action c RFD action will be indicated by front panel LEDs blinking all together d When product boots after RFD keyboard and mouse will be mapped to the active channel 1 and default settings will be restored erasing all use
27. t on the computer Make sure the keyboard works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a keyboard with an integrated USB hub or other USB integrated devices If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different keyboard The CAPS NUM and Scroll Lock lights on my keyboard do not function when I connect to the KVM Switch This is normal operation The lock state information is fully functional Due to the security of the KVM Switch and known exploitation of lock state information for leakages the LED status is not supported Please refer to the operating system for verification of the lock state information for CAPS NUM and Scroll Lock Mouse The computer does not detect my mouse or my mouse does not work when switch computers or reboot e Check that the mouse you are using is connected properly to the Switch Check that the USB cable between the Switch and the computer is completely connected Try connecting to a different USB port on the computer Make sure the mouse works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a keyboard with an integrated USB hub or other USB integrated devices If the computer is coming
28. ted devices may not be fully supported due to security policy If they are supported only classical keyboard HID operation will be functional It is recommended to use standard USB keyboards Console USB mouse port supports Standard KVM Extender composite device having a keyboard mouse functions 15 Step 3 Connecting the Computers 3 1 Using USB cables connect each computer to the USB port in computer interface ports area on product 3 2 If computer uses audio output e g speakers headphones connect audio cable from its audio output port to the corresponding audio input port on product 3 3 If the computer uses a smart card CAC reader connect a USB cable between the CAC enabled computer and the corresponding CAC port on product Note 1 If the number of product channels is larger than the number of sources used make sure the computers are connected in a row starting from computer 1 For example if there are 3 channels used connect computers to channels 1 2 and then 3 The USB cable must be connected directly to a free USB port on the computer with no USB hubs or other devices in between Step 4 Powering Up the Computers Power up all the attached computers and check for display and peripheral functionality All computers can be powered on simultaneously Note Your computers should recognize the Switch and automatically install the HID USB driver if necessary When y
29. the product Before cleaning disconnect the product from any electrical power supply Do not expose the product to excessive humidity or moisture Do not store or use for extensive period of time in extreme thermal conditions it may shorten product lifetime Install the product only on a clean secure surface If the product is not used for a long period of time disconnect it from electrical power If any of the following situations occurs have the product checked by a qualified service technician Liquid penetrates the product s case The product is exposed to excessive moisture water or any other liquid The product is not working well even after carefully following the instructions in this user s manual The product has been dropped or is physically damaged The product shows obvious signs of breakage or loose internal parts Incase of external power supply If power supply overheats is broken or damaged or has a damaged cable The product should be stored and used only in temperature and humidity controlled environments as defined in the product s environmental specifications Never attempt to open the product enclosure Any attempt to open the enclosure will permanently damage the product The product contains a non replaceable internal battery Never attempt to replace the battery or open the enclosure This product is equipped with an always on active anti tampering sy
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