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ITI Commander 2000

1. 1 2 3 4 5 amp amp Am POWER POLICE Amm OREADY C C C NE O STAY 6 7 8 9 0 mmm 0 Away C C C C C Ee O No DELAY STATUS BYPASS COMMAND AUX OTRouBE C C C Mud NICAD ALKALINE USE ONLY sarrenv capacrry ron D Ivy vp 1 BATTERY DOOR SCREWS Figure 5 Loosen the two battery doorscrews 3 Check the battery type installed NiCd or alkaline You must use the same battery type that is currently installed see Figure 6 Technit l Manuals Online http www tech man com CAUTION T avoid the risk of personal injury equipment damage and battery failure only install the battery type that the tab indicates z 1 2 3 4 5 8 8 2 READY STAY 6 7 8 9 0 nn AWAY No DELAY STATUS BYPASS COMMAND TROUBLE q LI LI NiCd ALKALINE 8333G48A DS4 Figure 6 Tab Indicates Battery Type Installed 4 Remove the batteries from the battery bucket 5 Insert appropriate new batteries in the order and direction shown in Figure 7
2. s am 8333G28C DS4 Figure 7 Battery Polanty and Order of Installation 6 Replace the battery door on the panel 7 Wait 30 seconds then press STATUS The panel should announce Alarm system is OFF system battery is OK AC power is OK If the panel announces Alarm system is OFF system battery failure check the Technical Manuals Online http www tech man com 43 battery installation If the batteries are installed correctly contact your security con sultant NOTE If NiCd battenes are not fully charged it may take up to 24 hours forthe system to fully recharge the battenes and clearthe low battery wa ming During this time the system is fully operational unless an AC power failure occurs Replacing Smoke Sensor Battenes The Smoke Sensor has two 9 volt batteries Use only Eveready Alkaline Energizer 222 Duracell MN 1604 or Ultralife U 9VL Lithium 9 volt batteries Replace the batteries in Smoke Sensors once a year replace the battenes a Smoke Sensor 1 Remove the sensor from its base by turning the sensor counterclockwise until the line on the sensor aligns with the line on the base Then pull the sensor off the base Pull the batteries out of their compartments and disconnect the batteries from the bat tery clips Connect the new batteries to the battery clips and push the batteries into their com partments To attach the sensor to the base put the
3. A vst Veer sve hb COMM OU Using Programming the Magic Magic Key Voice Keychain Touchpad aas d Eme Coe edad ie Checking the System Status 5 Checking Tor Alaris 234 0 o0 S ane ond ae dns E piedra aolet da Adjusting Panel Speaker Volume SECTION 5 MAINTAINING YOUR SYSTEM System oi eia a hod ea ERU Cal une satt ta d dedere od e d OR Replacing Panel Backup Smoke Sensor Batteries es REI RA e V es Replacmeg Other Sensor Batteries xx oae ve e RERO REX E EG ERR SECTION 6 TROUBLESHOOTING YOUR 5 5 SECTION 7 PLANNING FOR 6 POOF t b lave iur tr etant dta aurca quatur m S doe MES pris ede e APPENDIX A ALARM SYSTEM NOTICE 53 GLOSSARY 55 INDEX 57 Technical Manuals Online http www tech man com SECTION 1 INTRODUCTION Congratulations on your selection of the Commander 2000 security system This system is designed to provide you with years of dependa
4. 12 Technical Manuals Online http www tech man com 59 POLICE button description of 24 power failure 39 see also battery troubleshooting 46 POWER indicator lights 11 premises entering exiting 17 floor plan 51 primary access code changing 15 if you forget 15 defined 15 using Magic Key 31 problems see troubleshooting protest beeps 13 R READY indicator light 11 replacing batteries see battery installing replacing S secondary access code adding 16 changing 16 defined 16 sensor alarm memory 36 batteries 44 bypass 28 bypassing 35 cover off 35 how to activate 41 low battery 35 number AUXILIARY button 24 FIRE button 24 POLICE button 24 open 35 status 35 test 40 troubleshooting 46 47 wireless 8 24 hour 18 20 24 silent duress alarm activating using Handheld Touchpad 25 using Panel 23 defined 25 description of 22 turning off 25 siren description of 9 see also alarm sounds 12 Wireless Interior Siren troubleshooting 47 smoke sensor 44 sounds alarm 12 auxiliary medical alarm 12 fire alarm 12 police alarm 12 siren 12 speaker volume 37 see also voice messages standard delay 17 status alarm memory 36 beeps 13 checking 35 checking after disarming 18 checking syste
5. Bedroom Bedroom Room located between the sleeping area and the rest Living of the family living unit Room Bedroom Kitchen Bedroom In family living units with more than one sleeping area locatea smoke detector at each area Bedroom Bedroom NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be4 to 12 inches from the ceiling NOTE Do not install smoke detectors where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector NOTE Additional information on household fire warning is available at nominal cost from The National Fire Protection Association Batterymarch Park Quincy 02269 Request Standard No 74 Required smoke detector H Heat detector X ndicates smoke detector is optional if door is not provided between basement and recreation rooms 8557144a Figure 8 Floor Plan Example Manuals Online http www tech man com Use space provided Figure 9 to draw your floor plan and indicate where all system components and sensors are located Figure 9 Draw a Floor Plan of the Premises Technical Manuals Online htt
6. Commander 2000 Security System Owner s Manual IACI 8 LI LI Interactive Technologies Inc 2266 North 2nd Street North St Paul MN 55109 Technical Manuals Online http www tech man com FCC Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by Interactive Technologies Inc can void the user s authority to operate the equipment FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter mined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the affected equipment and the Panel receiver to separate outlets on different branch cir cuits Consult the dealer or
7. Technit amp l Manuals Online http www tech man com SECTION 7 PLANNING FOR EMERGENCIES To protect yourself and others on the premises create a map of the premises Develop a plan for various emergencies and practice your emergency plans Figure 8 is an example of a floor plan Draw a floor plan of your premises in Figure 9 Include the location of all system components Be sure to show exits from each room two exits per room are recom mended Periodically discuss emergency procedures that include the following points Understanding how to use the security system Knowing the normal state of the doors and windows of the premises either open closed or locked Using alternate escape routes if closed doors feel hot to the touch Crawling and holding breath Escaping fast Do not stop to pack Meeting at a designated outdoor location Conducting periodic rehearsals Emphasizing that no one should return to the premises if there is a fire Emphasizing that no one should enter the premises if they hear siren sounds CAUTION Ifyou anive atthe premises and hear sirens DO NOT ENTER the premises Call foremergency assistance from a neighbor s phone Technical Manuals Online http www tech man com 49 smoke detector should be located on each level 1 1 m e Living Dining Bedroom Bedroom Room Room 5 x Recreation Room Basement Dining Kitchen Smoke detectors should
8. You can not bypass 24 hour fire sensors central monitoring station See monitoring service delay The time you have to enter the premises and disarm the system before an alarm occurs or the time you have to exit the premises after arming the system before an alarm occurs disarm To turn off intrusion detection level 1 Only the 24 hour sensors remain on fire alarm Activated by a smoke heat or fire pull sensor or the FIRE buttons Turns on interior and exterior sirens and sends an alarm to your monitoring service interior sensors Sensors that monitor the interior of the premises for intruders Examples of interior sen sors sound sensors motion sensors and door window sensors on interior doors intrusion alarm An alarm that is caused by activating a perimeter or interior sensor For example if the system is armed to level 3 and a motion sensor detects motion an alarm occurs intrusion detection Monitoring provided by perimeter and or interior sensors Intrusion detection does not include 24 hour sensors Technical Manuals Online http www tech man com 55 Keychain Touchpad Miniature two or four button wireless touchpads that control basic system functions nor mally performed from the Panel or a wireless touchpad The built in light blinks when the Keychain Touchpad has transmitted a signal Magic Key A dime sized programmable disk You use the Panel to program the Magic Key for pri mary or temporary access
9. Call for emergency help from a neighbor s phone For more information on this feature contact your security consultant 3 Press SIATUSto learn if there are any system problems Manuals Online http www tech man com B To disam the system from a Keychain 1 Enter the premises through a delay door when the system is armed to level 2 or 3 The panel and interior sirens sound entry delay beeps for the entire delay or until you disarm the panel You must disarm the system before the delay time expires or an alarm occurs CAUTION Exitthe premises immediately if the two orthree beep sequence sounds ata more rapid pace This indicates an alarm has occuned Call for emergency help from a neighbor s phone 4 2 Press the Disarm button the Keychain Touchpad The AWAY or STAY light turns off and the panel and interior sirens sound one short beep NOTE Pressing the Disarm button will not disarm the system if an alarm was generated by simultaneously pressing arm and disarm buttons CAUTION Ifyou disam the system before entering the premises do not enter the premises if you hear a two beep continuous sequence 1 long 1 short This indicates an alarm has occuned Call for emergency help from a neighbor s phone For more information on this feature contact your security consultant 3 Press the SIATUS button to learn if there are any system problems B To disam the system using a Mag
10. Manuals Online http www tech man com 2 THESE DEVICES REPORT TO THE PANEL DOOR WINDOW SENSOR PART NO 60 686 43 PIR MOTION DETECTOR PART NO 60 639 43 SMOKE SENSOR PART NO 60 668 43 INVESTIGATED BY UL 4 BUTTON KEYCHAIN TOUCHPAD PART 60 606 Hi TECH HANDHELD TOUCHPAD PART 60 687 43 SHOCK SENSOR PART 60 706 43 Figure 1 Typical System Components Technfeal Manuals Online http www tech man com 8333G49B DSF QUICK REFERENCE CARD POWER 1 2 3 4 5 rouc 8 READY STAY 6 7 8 9 0 b rre AWAY No DELAY status BYPASS COMMAND TROUBLE TELEPHONE LINE CONTROL PANEL PART 60 676 43 8Z 60 676 43 172 PROCESSES INFORMATION RECEIVED FROM SOME SENSORS AND CONTROLS OTHER SENSORS AND COMPONENTS IN RESPONSE TO INFORMATION RECEIVED USER CONTROLS SYSTEM FROM HERE INSTALLER PROGRAMS PANEL FROM HERE THESE COMPONENTS RESPOND TO COMMANDS FROM THE PANEL SLIM LINE HARDWIRE INTERIOR SIREN AND PIEZO PART NO 60 483 01 EXTERIOR SIREN PART NO 13 046 X 10 POWERHOUSE 4 5 15 43 11 27 UNIT A HOUSE Lamp Module X 10 LAMP MODULE PART NO 13 204 CENTRAL STATION 8333G33B DSF Technical Manuals Online http www tech man com Panel The panel is you
11. On SIAY and AWAY Arming the system means you are turning on intrusion detection Depending on the level you arm to an alarm occurs if a perimeter or interior sensor is activated Use level 2 SIAY when you want to stay in the premises with perimeter sensors armed Using level 2 you can also leave the premises through any delay door SIAY during the delay time Level 2 arms all perimeter sensors including door win dow shock and glass break sensors as well as all sensors that are active in level 24 hour sensors Use level 3 AWAY when you are leaving the premises and want all sensors y 5 AWAY armed Level 3 arms all interior sensors such as motion sensors as well as all sensors that are active in levels and 2 Techni amp l Manuals Online http www tech man com To am system from the panel ora Handheld Touch pad 1 Close all perimeter doors and windows 2 Check to see that the panel s READY light is on or blinking or If the READY light is not on or blinking press the STATUS button to learn if there are any system problems The system s voice message should provide you with the number of any sen sors that are open After double checking those sensors if the READY light is still not on or blinking refer to Bypassing Normally Armed Sensors BYPASS on page 28 You also should contact your security consultant to resolve the problem 3 From the panel or a touchpad enter ACCESS CODE 2 or ACCE
12. Online http www tech man com 1 Aming and Disarming Your System This section describes levels of security and how to arm and disarm the system Tuming System Off 1 Use level 1 OFF to turn the system off when entering the premises with the sys tem armed to level 2 or 3 and when canceling an accidental alarm Level 1 dis OFF arms your perimeter and interior sensors The 24 hour sensors such as smoke heat freeze emergency buttons and fire pull stations always remain armed CAUTION Do notenter the premises if you hear sirens Call for emergency help from a neighbor s phone To disam the system from the panel ora Handheld Touchpad 1 Enter the premises through a delay door when the system is armed to level 2 or 3 The panel and interior sirens sound entry delay beeps for the entire delay or until you disarm the panel You must disarm the system before the delay time expires or an alarm occurs CAUTION Exitthe premises immediately if the entry delay beeps sound ata more rapid pace This indicates an alarm has occumed Call for emergency help from a neighbor s phone 2 Enter ACCESS CODE 1 The AWAY or STAY light turns off and the panel and interior sirens sound an arming level beep and the panel announces Alarm system is OFF if you disarmed from the panel CAUTION Ifyou disam the system before entering the premises do not enter the premises if you hear protest beeps This indicates an alarm has occuned
13. System Battery mue x AC Power T See Replacing Panel Backup Batteries on page 41 t Check if the AC power transformer is plugged in Check the cir cuit breaker or fuse controlling the outlet If you still don t have AC power contact your security consultant B To perform a phone test NOTE Performing a phone test is only necessary if your security system is monitored by a monitoring service Technical Manuals Online http www tech man com 39 Enter CODE 8 The panel and interior sirens sound one long beep and the panel announces Phone test is ON The system returns to level 1 when the phone test is complete The panel announces Phone fest is OK Alarm system is OFF If the panel announces Phone test failure Alarm system is OFF make sure the panel is plugged into the phone jack If a problem still exists contact your security consult ant immediately B To perform sensortest 1 Enter ACCESS CODE 9 The panel and interior sirens sound one long beep and the panel announces Sensor test is ON You have 15 minutes to complete the sensor test 2 Activate each sensor as described in Table 9 The panel and interior sirens sound several beeps and the panel announces Sensor sensor OK 3 Press SIATUS when you think all sensors have been tested The panel announces All sensors test OK If all sensors have not been tested the panel announces a list of all untest
14. consultant to have your delay times changed Entering the Premises To prevent an alarm when entering the armed premises you must Enter the extended delay door and disarm the system within the extended delay time or Enter the standard delay door and disarm the system within the standard entry delay time or Enter the extended delay door then enter the standard delay door and disarm the system within the standard entry delay time or within the time remaining for the extended delay whichever is less Example The extended delay is set to 4 minutes and the standard entry delay is set to 32 seconds If you enter the extended delay door and then open the standard delay door after 3 minutes and 50 seconds you have 10 seconds to disarm the system If you enter the extended delay door and open the standard delay door after 2 minutes the extended delay is canceled and you have 32 seconds to disarm the system Exiting the Premises To prevent an alarm when exiting the armed premises you must Exit the standard delay door within the standard exit delay time or Exit the extended delay door within the standard exit delay and the remain ing extended delay Example The standard exit delay is set to 32 seconds and the extended delay is set to 4 minutes If you arm your system and exit the standard delay door in 22 seconds then you must exit the extended delay door within 4 minutes and 10 sec onds Technical Manuals
15. from your panel Table 3 Understanding Status Beeps Indicates beep System disarmed to level 1 Arm System armed to level 2 or armed to level 2 and exit delay 2 beeps ing has expired Level System armed to level 3 or armed to level 3 exit delay 3 beeps h as expired 2 beep continuous System armed to level 2 and entry delay is in progress sequence 3 beep continuous System armed to level 3 and entry delay is in progress sequence 2 beep 1 long 1 System disarmed to level 1 with chime feature on while an short exterior sensor opened Pattem Delay Chime 1 System disarmed after an alarm from a wireless touchpad including Keychain Touchpad 2 beep continuous 2 Attempt to arm to level 2 while the READY light is OFF Protest sequence 1 long indicating an exterior sensor is open 1 short 3 Attempt to arm to level 3 while the READY light is OFF indicating an exterior sensor is open or blinking indicat ing an interior sensor is open 1 System has AC power failure 2 System has low sensor battery 3 System has failure to communicate 4 System has sensor failure 5 System has low battery 6 System s memory 15 clear Press STATUS for a voice message of the problem see Section 6 Troubleshooting Your System or contact your security consultant Trouble 6 beep sequence once every minute Entry delay beeps sound at a more rapid p
16. prevent an accidental alarm Activating Emergency Alams The emergency buttons on the panel or touchpads allow you to activate the appropriate emergency alarm Table 4 is a comparison of the alarms that indicates how you can use the panel and touchpads to activate each alarm and how you can expect your security system to respond to them Techni amp l Manuals Online http www tech man com Table 4 A comparison of the alarm types Where you can activate the What the alarm activates alarm From From a From a menor Exterior Monitoring Alarm type the Handheld Keychain i service sirens sirens panel Touchpad Touchpad action POLICE Y Police alarm FIRE Pre specified instructions SILENT Police alarm DURESS es Yes Fire alarm es AUXILIARY N Must be programmed by your security consultant Police Fire and Auxiliary Medical Alarms Use the POLICE FIRE or AUXILIARY alarm buttons in an emergency A police alarm activates interior and exterior sirens and sends a police alarm to your monitoring service The monitoring service should contact the police e POLICE amp A fire alarm activates interior and exterior sirens and sends a fire alarm to your monitoring service The monitoring service should contact the fire department FIRE auxiliary medical alarm activates interior sirens and sends an auxiliary medi cal alarm to your monitoring
17. procedure cannot be used in UL listed installa tions B To bypass sensors directly 1 Enter primary ACCESS CODE 2 OR 3 to arm the system to the desired level 2 Enter primary ACC CODE BYPASS SENSOR 75 Sensor numbers range from 01 to 18 The panel announces Sensor sensor bypassed 3 Repeat step 2 to bypass another sensor NOTE You cannot bypassfire sensors which include smoke heat and fire pull sensors But you can bypass24 hour police and auxilia ry medical sensors including sensors in level 1 see Table 5 for sensor numbers B To remove all sensor bypasses Change the security level To remove a single sensor bypass 1 Enter primary ACC CODE BYPASS SENSOR 75 The panel announces Sensor sensor If the panel announces nvalid try again check that the sensor is closed then repeat step 1 2 Repeat step to remove another sensor bypass Using the Chime Feature CHIME The Chime feature causes the system to sound chime beeps whenever a monitored perim 7 eter door or window is opened Chime only works in level 1 when the system is disarmed B To tum Chime on or off 1 Enter ACCESS CODE 1 from the panel or a touchpad to disarm the system 2 Enter ACCESS CODE 7 or Enter COMMAND 7 The panel announces ON or OFF Technical Manuals Online http www tech man com 29 Contolling Lights UGHTS 0 X 10 Lamp Modules allow your system to turn lights on and o
18. tech man com 61
19. the monitoring ser vice NOTE Silent duress alarms cannot be canceled Technical Manuals Online http www tech man com 25 Manuals Online http www tech man com SECTION 4 ADVANCED SYSTEM OPERATIONS This section describes how to perform the more advanced system operations including arming with no alarm delay bypassing normally armed sensors using the chime feature controlling lights and using and programming the Magic Key Aming with No Alam Delay NO DELAY The No Delay feature is used when you want an alarm to sound immediately when a sen sor is activated if the system is armed to level 2 or 3 and if the sensor is normally delayed in that level No Delay makes all normally delayed sensors instant for that arming period You might choose to use No Delay in a home when all family members are in for the night and you are ready to arm the system to level 2 If an intruder opens a delay door an instant alarm occurs You can also use No Delay if you are outside the premises have a touchpad and are leaving To am the system with no alarm delay time 1 Close all perimeter doors and windows 2 Check to see that the READY light is on or blinking at the panel 3 Enter ACCESS CODE 2 4 or Press COMMAND 2 OR 3 4 if your system is set up for this capability The red STAY or AWAY light on the panel turns on the panel and interior sirens sound arming level beeps and the panel
20. the panel sound the appropriate alarm Exte rior sirens do not sound for auxiliary medical alarms To cancel a police fire or auxiliary medical alarm Enter ACC CODE 1 from the panel or a touchpad Sirens are silenced and the panel announces Sensor sensor alarm type Alarm memory Alarm system is OFF See Table 5 for the appropriate sensor number Manuals Online http www tech man com Silent Duress Alarm If you are in a life threatening situation for example if you enter the premises and find an intruder inside you can enter the duress code instead of an access code while arming or disarming the system The duress code causes the panel to send a silent duress alarm to the monitoring service This notifies the monitoring service of a potentially life threatening situation but no alarms sound at the pre mises NOTE If you do not have a monitoring service for your system you cannot use the silent duress alarm feature The first two digits of your duress code are the same as the first two digits of your primary access code The last two digits can only be changed by your security consultant or monitoring service To activate a silent duress alam Enter DURESS CODE 1 2 OR 3 The panel and interior sirens sound the appropriate number of arming level beeps for the level you selected and the panel announces Alarm system is OFF or ON level The system immediately reports the duress alarm to
21. 8 15 USN ACCESS COUSSU cud od de ia es dede eee 15 Primary ACCESS COUC ou ebur bu e eiu am od ish 15 Temporary C OG od cures datus quur UR ee QU E aera Ra 16 Secondary ACCESS C Odes uo 4 55 05 E PER RE eS AG SS 16 Premises ccu eer E RECEN DRE dr bt eit 17 Entering the Premises ca Eo Seba dte a eur obo eed 17 Pxitme The Premises osi uen ceca een est ee qu quta 17 Arming and Disarming Your 18 Turning Vete m ONT cu o oaa came bse are eed ee ee dox a 18 Turning System On STAY 20 Activating Emergency Alarms RR hal Sale cute d dede re te 22 Police Fire and Auxiliary Medical 1 23 Silent DUreSS Alam Sabena Lab Ee d dd ds 25 Technical Manuals Online http www tech man com SECTION 4 ADVANCED SYSTEM 8 Arming with No Alarm Delay NO Bypassing Normally Armed Sensors 55 Using the Chime Feature CHIMB iau emi n d SS Controllims Lights LIGHTS oou dni PROC I ed ol x oth Panel
22. SS CODE 3to arm to level 2 or 3 respectively or Enter COMMAND 2 or COMMAND 3 if your system is set up for this capability Depending on which level you arm to the panel s STAY or AWAY light turns on the panel and interior sirens sound arming level beeps at the begin ning of the exit delay and the panel announces Alarm system is ON level 2 or 3 4 Exit the premises within the delay time if you are leaving When the delay time expires the panel and interior sirens sound arming level beeps again If you are still in the premises and want to leave disarm and rearm the system or you may cause an accidental alarm To am the system from a Keychain Touchpad 1 Close all perimeter doors and windows 2 Check to see that the panel s READY light is on or blinking or If the READY light is not on or blinking press the SIATUS button at the panel or a touchpad to learn if there are any system problems The system s voice message should provide you with the number of any sen sors that are open After double checking those sensors if the READY light is still not on or blinking refer to Bypassing Normally Armed Sensors BYPASS on page 28 You also should contact your security consultant to resolve the problem o 3 Press the Arm button until the light blinks The panel s STAY or AWAY light turns on and the panel and interior sirens sound two or three beeps at the beginning of the exit delay Technical Man
23. ace if an alarm has occurred Exit the premises immediately and call for emergency help from a neighbor s phone Technical Manuals Online http www tech man com 13 Voice Messages The panel speaker announces voice messages of system and sensor information These messages are described as they are encountered throughout this manual 6 Manuals Online http www tech man com SECTION 3 BASIC SYSTEM OPERATIONS This section describes how to perform the basic system operations including using access codes entering and exiting the premises turning the system on and off and activating emergency alarms Using Access Codes An access code is a four digit number that lets you operate the system and prevents unau thorized use of the system An access code is required for most system commands unless you are using the Magic WARNING Selectaccess codes you and other system users will remember If you forget your pnmary access code con tact your security consultant Primary Access Code The primary access code allows you to perform all system commands The sys tem allows you to have one primary access code The default primary access code is 1234 You should change your primary access code from the default to a number that you can remember B To change your primary access code 1 Enter primary ACC CODE STATUS 8 The panel beeps once 2 Enter the new primary ACCESS CODE After five seconds
24. an experienced radio TV technician for help Commander and ITI are registered trademarks of Interactive Technologies Inc Magic Key is a trademark of Interactive Technologies Inc Energizer is a registered trademark of Eveready Inc Ultralife is a registered trademark of Ultralife Batteries Inc X 10 is a registered trademark of X 10 USA Inc For reprints order 46 585 01 ITI Rev D Cover 46 702 ITI Text 46 701 ITI Rev B Copyright ITI 1998 Technical Manuals Online http www tech man com ZABLE OF CONTENTS ey SECTION 1 INTRODUCTION eraser d aie estas a Eo t ia 5 How the System 22 2 a ug ah ade ee DA aa ee eae 5 Typical System 5 PANG E tocco E eee oe Satu O ET E E E A 8 SNS Obs is BOR ee 8 Wireless TOUCH esogeni senpene Ree A a ae dq d eco ad 9 SU Oe ef ce PC wet ene eae ae ae 9 SECTION 2 HOW THE SYSTEM COMMUNICATES TO 11 Panel indicator cen uera 11 Aa M S OUTS 2o ty en aot etis 12 System status Deeps sos Lobo bete Estee d dud es 13 MOSSdPgOSuaauts dm hg eee ui ord aao bate a eps 14 SECTION 3 BASIC SYSTEM
25. announces Alarm system is ON level two or three The NO DELAY light on the panel turns on and the panel announces No delay NOTE Disa rm the system before opening a perimeterdooror window or an accidental alarm may occur To arm the system with no alarm delay from a Keychain Touchpad 1 Close all perimeter doors and windows 2 Check to see that the READY light is on or blinking at the Panel Technical Manuals Online http www tech man com 27 55 Press Arm button then press the Star button and hold until the light blinks The Panel s STAY or AWAY light turns on and the Panel and interior sirens sound arming level beeps The NO DELAY light turns on and the Panel and interior sirens sound arming level beeps again NOTE Disarm the system before opening penmeter door or window or an accidental alarm may occur NOTE Depending on programming a Keychain Touchpad may am your system to the next higher arming level or directly to level 3 NO DELAY Bypassing Normally Armed Sensors BYPASS Use the Bypass feature to ignore selected sensors so they can remain open or so they can be opened and closed without sending an alarm Bypassing a window sensor allows you to leave the window open while the system 15 armed Bypass also allows you to ignore a sen sor that is not working properly and is causing unwanted alarms You can bypass all sen sors for any security level in which they are active exc
26. ble service This manual includes step by step instructions for the proper use of your security system Read this manual before you begin using your system How the System Works The Commander 2000 security system is a wireless supervised system Wireless means that most sensors use radio waves instead of wires to communicate with the Control Panel panel With a supervised system the wireless sensors communicate with the panel a regular basis There are three features that are unique to supervised security systems Automatic Sensor Communication Testing The system receives a signal from each sensor every 64 minutes This signal tracks sensor communication B User Friendly Arming The system tracks the status of each sensor and sounds protest beeps if sensors are open or have a trouble condition when you attempt to arm If you ignore these protest beeps the panel automatically bypasses the protesting sensor s and arms the system to the desired level Sensor Battery Monitoring The system notifies you of sensors with low batteries These three features help ensure that your Commander 2000 system handles alarm condi tions in the appropriate manner Typical System Components Figure 1 shows a typical system configuration highlighting the devices that communicate with the panel and the devices that the panel controls in response to system conditions A description of typical system components begins on page 8 Technical
27. cause of alarm failure Therefore test your system at least once per week to be sure sensors sirens and phone communications are all working correctly Although having an alarm system may make you eligible for reduced insurance premiums the system is no substitute for insurance WARNING Security devices cannot compensate you for loss of life or property Service If you have any questions about your system or if you ever need service please contact your security consultant Company Name Phone Number Address Technical Manuals Online http www tech man com 23 1 Manuals Online http www tech man com GLOSSARY access code A four digit number that you must enter to control the security system alarm A Panel condition that occurs when a sensor is tripped if the sensor is active in the current arming level that the system is set to arm To turn on intrusion detection When arming to level 2 perimeter sensors such as door window sensors are monitored When arming to level 3 all sensors including interior sensors such as motion sensors are monitored See also disarm auxiliary medical alarm Activated by pressing the AUXILIARY MEDICAL buttons Turns on interior sirens only and sends an alarm to your monitoring service bypass Have the system ignore selected sensors while the system is armed For example to open a monitored door while the system is armed to level 2 bypass the door s sensor
28. clearing memory 36 fire see fire alarm light response 30 police see police alarm preventing 17 27 28 sounds 12 system limitations 53 turning off 20 24 45 arm defined 20 security levels 18 sensors active in level 1 24 hr 18 in level 2 18 in level 3 18 troubleshooting 45 unable to 45 using COMMAND button 21 33 using Handheld Touchpad 21 using Keychain Touchpad 21 33 using Magic Key 22 using Panel 21 33 with No Delay 27 with sensor bypass 28 arming level beeps 13 AUXILIARY button 24 auxiliary medical alarm activating using COMMAND button 24 using Handheld Touchpad 23 using Panel 23 24 description of 22 23 sound 12 AWAY button 20 indicator light 11 battery failure 39 45 installing replacing backup batteries 41 in other sensors 44 in smoke sensors 44 47 troubleshooting 45 types lithium 44 type indicator 43 using the right type 42 9 volt 44 beeps 13 47 bypass direct defined 28 performing 29 indirect defined 28 performing 28 removing 28 removing 28 all 29 single 29 Technical Manuals Online http www tech man com 2 troubleshooting 45 BYPASS button 28 changing primary access code 15 see also battery installing replacing temporary access code 16 checking for alarms see a
29. d The AWAY or STAY light turns off and the panel and interior sirens sound one short beep NOTE Pressing the Disarm button will not disa rm the system if an alarm wasgenerated by simultaneously pressing the Arm and Disarm buttons CAUTION Ifyou disam the system before entering the premises do notenterthe premises if you hear a two beep continuous sequence 1 long 1 short This indicates an alarm has occurred Call for emergency help from neighbors phone For more information on this feature contact your security consultant Press the SIATUS button to learn if there are any system problems B To bypass sensors indirectly from a Keychain Touchpad 1 Press Arm button If panel announces Sensor sensor open and sounds two beep continuous sequence 1 long 1 short continue to step 2 If the panel arms successfully you do not have to bypass any sensors Press the Arm button again Depending on which level you arm to the panel s STAY or AWAY light turns on the panel and interior sirens sound two or three beeps and the panel announces Sensor sensor bypassed NOTE The indirect bypass procedure cannot be used in UL listed installa tions B To activate an alarm from a Keychain Touchpad Simultaneously press the Arm and Disarm buttons until the light blinks to activate an alarm type set by your security consultant The interior and exterior sirens and the panel sound the appropriate alarm E
30. e system to prevent an accidental alarm To am the system with no alarm delay from a Keychain Touchpad 1 Close all perimeter doors and windows 2 Check to see that the READY light is on or blinking at the Panel o 3 Press the Arm button then press the Star button and hold until the light blinks The Panel s STAY or AWAY light turns on and the Panel and interior sirens sound arming level beeps The NO DELAY light turns on and the Panel and interior sirens sound arming level beeps again NOTE Disa rm the system before opening a perimeterdooror window or an accidental alarm may occur NOTE Depending on programming a Keychain Touchpad may am your system to the next higher arming level or directly to level NO DELAY Technical Manuals Online http www tech man com 33 O B To disam the system from a Keychain Touchpad 3 Enter the premises through a delay door when the system is armed to level 2 or 3 The panel and interior sirens sound a two or three beep sequence with a one second pause between sequences The beeping lasts for the entire delay or until you disarm the panel You must disarm the system before the delay time expires or an alarm will occur CAUTION Exitthe premises immediately if the two orthree beep sequence sounds ata more rapid pace This indicates an alarm has occumed Call for emergency help from a neighbor s phone Press the Disarm button on the Keychain Touchpa
31. ed sensors Test all untested sensors 4 If you need more time to complete the sensor test enter ACCESS CODE 9 This gives you 15 minutes to complete the sensor test and you don t have to retest any sensors 5 Enter ACCESS CODE 1 to exit the sensor test at any time or The panel goes to level 1 after 15 minutes in sensor test if you do not exit first The panel announces Alarm system is OFF NOTE Performing a sensortest also clearsthe panel s alarm history see Checking for Alarms on page 36 Technitf l Manuals Online http www tech man com Table 9 How to Activate Sensors During Sensor Test Door Window Open the secured door or window and reclose it after it beeps Apply ice or freeze spray to the sensor for about 45 Freeze seconds Do not let the sensor get wet Avoid sensor s view for 5 minutes then enter its Motion Sensor ieu Emergency But Press and hold the appropriate emergency but tons on Touchpads ton s for at least 3 seconds Test all three emer and Panel gency buttons POLICE FIRE AUXILIA RY Rub your hands together until warm then place one hand on the sensor for 30 seconds EXE Nu Press and hold the test button until the system Smoke n sounds transmission beeps Water Resistant Press the button on the sensor Pendant Panic Sensor You cannot test this sensor Your security consultant should test the sensor periodically X Your security consultant can explain ho
32. eplace your own smoke sensor batter ies or contact your security consultant to have your other sensor batteries replaced Bypass Panel announces nvalid fry You are trying to bypass a 24 hour sensor that cannot be again when you attempt to bypassed or a sensor that is not active in the current secu bypass a sensor rity level You don t need to bypass this sensor System cancels sensor bypass Arm to the desired level before you try bypassing a sen when you try to arm to level 2 or sor False Alarm Alarm is being sent Enter ACCESS CODE 110 cancel the alarm This com mand bypasses the alarm if done within 8 to 20 seconds Technical Manuals Online http www tech man com 45 Table 10 Troubleshooting Your System Magic Key Temporary Access Magic Key Use has expired Reprogram Magic Key does not disarm system Lights Light using X 10 Lamp Module Check light bulbs doesn t work Check that light switch on lamp is turned ON Make sure lamp is plugged into an X 10 Lamp Module Make sure the lamp is plugged into a nonswitched outlet If light control still doesn t work contact your security consultant Panel All panel lights blink The system is in programming mode Trouble beeps sound Contact your security consultant All panel lights are on steady The system s memory is clear Contact your security con Trouble beeps sound sultant Power Panel announces AC Power Check to see if AC transform
33. ept smoke heat and fire pull sensors Bypassed sensors remain bypassed until you change security levels You can bypass sensors indirectly or directly Indirect bypassing lets you bypass open sen sors when the system will not arm Direct Bypass lets you bypass sensors when the system is armed and operating normally B To bypass sensors indirectly 1 Arm system If panel announces Sensor sensor open and sounds protest beeps continue to step 2 If the panel arms successfully you do not have to bypass any sensors Press BYPASS The panel announces Alarm system is ON level Sensor sensor bypassed NOTE The indirect bypass procedure shall not be used in UL listed installa tions NOTE The indirect bypass procedure does not work when you arm the panelby pressing the COMMAND button ratherthan entering your accesscode To bypass sensors indirectly from a Keychain Touchpad 1 Press Arm button If panel announces Sensor sensor open and sounds two beep continuous sequence 1 long 1 short continue to step 2 If the panel arms successfully you do not have to bypass any sensors Techn amp f l Manuals Online http www tech man com 2 Press the Arm button again Depending on which level you arm to the panel s STAY or AWAY light turns on the panel and interior sirens sound two or three beeps and the panel announces Sensor sensor bypassed NOTE The indirect bypass
34. er is plugged into an outlet Failure If it is check circuit breaker or fuse that controls that out let If there is still an AC power failure contact your security consultant Sensor Panel announces Sensor Put the sensor s cover on if it is off Activate the sensor sensor Trouble Panel announces Sensor The sensor is not communicating with the panel Contact sensor Failure your security consultant Panel announces Sensor See Replacing Smoke Sensor Batteries on page 44 for sensor low battery the procedure to replace your own smoke sensor batter ies or contact your security consultant to have other sen sor batteries replaced Technitfal Manuals Online http www tech man com Table 10 Troubleshooting Your System Smoke Sensor Beeps once every minute Batteries are low Replace the smoke sensor batteries Telephone Telephone doesn t work Disconnect panel from phone jack If the telephone works contact your security consultant If telephone still doesn t work the system is OK contact your telephone company Trouble Beeps see also Panel Six beeps occur every minute Press STATUS for a voice message of the problem This disables the trouble beeps until the panel calls in its daily report Contact your security consultant Wireless Interior Siren WIS Beeps once every minute Battery is low Replace the WIS battery Technical Manuals Online http www tech man com 47
35. ff X 10 Lamp Modules can control any incandescent lights that plug into an outlet Panel Light Contol The Panel instructs the X 10 Lamp Module to control lights as follows During a fire alarm lights turn on and remain on until the security level changes or after 12 hours with no system status change During an intrusion alarm lights blink until the siren time out ends then they remain on steady for up to 12 hours with no system status change During entry and exit delay time lights turn on and remain on for 5 minutes NOTE If the system is disarmed during any of the above senar ios lights controlled by X 10 Lamp Modulestum on steady and remain on foran additional 5 minutes User Light Control Lights controlled by an X 10 Lamp Module can be turned on or off with the sys tem in any security level To tum contolled lights on or off from the Panel Handheld Touchpad Enter ACCESS CODE O with the Panel in any security level or Enter COMMAND O from the Panel or a touchpad The Panel announces On or Off To tum contolled lights on or off from a Keychain Puch pad Press and hold the Light button until the light blinks The Panel announces On or Off Controlled lights turn on or off depending on the current setting 1 Manuals Online http www tech man com Using and Programming the Magic Key The Magic Key feature allows you to quickly change the arming level of your sys
36. ic Key 1 Enter the premises through a delay door when the system is armed to level 2 or 3 The panel and interior sirens sound entry delay beeps for the entire delay or until you disarm the panel You must disarm the system before the delay time expires or an alarm occurs CAUTION Exitthe premises immediately if the entry delay beeps sound ata more rapid pace This indicates an alam has occumed Call for emergency help from a neighbor s phone 2 Insert the Magic Key into the panel key slot see Figure 3 Technical Manuals Online http www tech man com 19 Hold the Key steady in the slot until the panel and interior sirens sound arming level beep and the panel announces Alarm system is OFF If any alarms occurred the panel announces the sensors that were activated 8333G95A DS4 Figure 3 Inserting the Magic Key into the Slot 3 Press the SIATUS button to find out if there are any system problems B To tum off an accidental alam 1 With the panel in alarm enter ACCESS CODE 1 The panel announces Sensor sensor alarm type alarm memory Alarm system is OFF Example Sensor 16 intrusion alarm memory Alarm system is OFF Alarm type may be intrusion fire or help If the panel is disarmed before a call is made to the monitoring service from 8 to 20 seconds the panel announces Sensor sensor alarm type alarm memory Alarm system is OFF Alarm bypassed Tuming System
37. larm checking for system status 35 39 chime 13 29 CHIME button 29 code see access code see also silent duress alarm activating COMMAND button 21 24 COMMAND button arming to level 2 33 arming to level 3 33 turning lights on off 30 Control Panel see Panel D delay 17 direct bypass see bypass direct disarm defined 18 sensors active 18 to level 1 18 troubleshooting 45 using Handheld Touchpad 18 using Keychain Touchpad 19 using Magic Key 19 using Panel 18 duress alarm see silent duress alarm duress code see silent duress alarm emergency alarm see alarm planning for 49 50 entering exiting the premises 17 entry delay beeps 13 escape plan see floor plan extended delay 17 F failure battery 39 power 39 false alarm turning off 45 fire alarm activating using Panel 23 24 description of 22 23 placement 50 51 53 sound 12 FIRE button description of 24 floor plan 50 51 H Handheld Touchpad 24 indicator lights 11 46 indirect bypass see bypass indirect installing batteries see battery installing replacing K key see Magic Key Technical Manuals Online http www tech man com 58 Keychain Touchpad 33 activating an alarm using 24 34 arming with no alarm delay time 33 with No Delay 27 arming using 21 bypassing sensors indirectly usi
38. m 39 of alarm memory 35 of backup batteries 35 of sensor batteries 35 of system 35 39 voice messages 36 STATUS button 39 STAY button 20 indicator light 11 supervised 5 system beeps 13 communication 11 Technical Manuals Online http www tech man com 60 components 5 maintaining 39 status beeps 13 testing status 39 system battery see battery T temporary access code defined 16 disabling 16 using with Magic Key 32 test phone 39 sensor 40 system status 39 touchpad handheld see handheld Touchpad touchpad Keychain see Keychain Touchpad TROUBLE indicator light 11 trouble beeps 13 see also beeps troubleshooting access code 45 arming 45 battery 45 bypass 45 disarming 45 indicator lights 11 Magic Key 46 phone 47 power 11 46 sensors 46 47 system 45 turning off sensors see bypass voice messages alarm memory 36 defined 14 for Magic Key 32 for system status 36 39 volume control 37 volume control 37 W wireless defined 5 sensors defined 9 touchpad 9 Wireless Interior Siren see siren Wireless Interior Siren X X 10 Lamp Module defined 30 panel control 30 see also lights user control 30 NUMERICS 24 hour sensors see sensor 24 hour Technical Manuals Online http www
39. me Disarm the system Technit l Manuals Online http www tech man com Activate an alarm B Turn system controlled lights on and off See also Controlling Lights LIGHTS on page 30 Bypass sensors indirectly See also Bypassing Normally Armed Sensors BYPASS on page 28 B am system from a Keychain Touchpad 1 Close all perimeter doors and windows 2 Check to see that the panel s READY light is on or blinking or If the READY light is not on or blinking press the SIATUS button at the panel or a touchpad to learn if there are any system problems The system s voice message should provide you with the number of any sensors that are open After double checking those sensors if the READY light is still not on or blinking refer to Bypassing Normally Armed Sensors B YPASS on page 28 You also should contact your security consultant to resolve the problem o 3 Press the Arm button until the light blinks The panel s STAY or AWAY light turns on and the panel and interior sirens sound two or three beeps at the beginning of the exit delay NOTE Depending on programming a Keychain Touchpad may am your system to the next higherarming level ordirectly to level 3 NO DELAY 4 Exit the premises within the delay time if you are leaving When the delay time expires the panel and interior sirens sound two or three more beeps If you are still on the premises and want to leave disarm and rearm th
40. ms exist AC power is OK and system is in level 1 Alarm system is OFF sensor sensor A perimeter sensor is open Close or bypass sen open sor to arm system Alarm system is OFF sensor sensor low A sensor has low battery Contact your security battery consultant for sensor battery replacement Alarm system is ON level 3 sensor sensor sensors are armed except for the announced bypassed sensor Alarm system is OFF sensor sensor trou Sensor cover is off Put sensor cover on then ble activate the sensor For example on a motion sen sor walk through its range of coverage Invalid try again An incorrect or incomplete command was entered at the panel or from a touchpad Alarm system is OFF sensor sensor fail A sensor isn t working Contact your security ure consultant Checking for Alarms The panel saves a record of any alarms that occurred while the system was armed Use the following procedures to review any alarm messages stored in memory and clear the alarm memory when you no longer need the alarm messages B To hear alams in panel memory Enter COMMAND SIATUS The panel announces Sensor sensor alarm type Alarm Memory If no alarms occurred during the arming period the panel announces Alarm Memory is OK jo clearalam memory 1 Enter any ACCESS CODE 9 The panel and interior sirens sound one long beep and the panel announces Sensor test is ON 2 E
41. ng 28 34 disarming using 19 34 list of functions 32 turning lights on off 30 35 L lamp modules see X 10 Lamp Module level 1 defined 18 disarming to 18 19 sensors active in 18 level 2 arming to 21 33 defined 20 sensors active in 18 level 3 arming to 21 33 defined 20 sensors active in 18 lights see also indicator lights table of 11 troubleshooting 46 turning on off using Handheld Touchpad 30 using Keychain Touchpad 30 35 using Panel 30 M Magic Key arming to level 2 22 arming to level 3 22 disarming using 19 programming for primary access 31 for temporary access 32 troubleshooting 46 voice messages Failure good bye 32 Invalid try again 32 Memory OK 32 when to reprogram 32 maintaining system 39 messages see voice messages monitoring service 8 23 25 No Delay button 27 defined 27 indicator light 11 O OFF button 18 P Panel alarm sounds 12 beeps 13 functions 8 indicator lights 11 operation 15 27 testing status 39 troubleshooting 46 voice messages description of 14 see also voice messages volume control 37 phone test 39 troubleshooting 47 53 police alarm activating using Handheld Touchpad 23 24 using Keychain Touchpad 23 24 34 using Panel 23 24 description of 22 23 sound
42. nnounces primary access code OK indi cating that the temporary access code was deleted NOTE If yourtemporary accesscode isdisabled then changing your primary accesscode will automatically make your old primary accesscode the new temporary access code If you want the temporary accesscode to remain disabled you must disable it again using yournew primary accesscode each time you change your primary access code Secondary Access Codes Secondary access codes allow you to perform all system commands except changing access codes and bypassing sensors directly You can have up to four secondary access codes The secondary access codes can be used in the same way as the temporary access code except the secondary access codes can only be set and changed by your security consultant Technilfal Manuals Online http www tech man com Entering and Exiting Premises While the system is armed delay times let you enter or exit through designated delay doors without causing an alarm A delay door is any door that is assigned a delay time If you activate any sensor before you open the delay door an instant alarm sounds When entering the armed premises you must disarm the system within the entry delay time After arming the system you must exit the premises before the exit delay time expires There are two types of delays standard and extended Your security consultant will set up and explain your system s delays Contact your security
43. nsors are not ready to open and system can only arm to level 2 STAY System is armed System is armed to level 2 to level 2 with sensors bypassed AWAY System is armed System is armed to level 3 to level 3 with sensors bypassed NO DELAY Delay is off TROUBLE ETE System operating System is not operating prop normally erly Press SIATUS for voice message of the problem t All lights scrolling indicates either a phone test or sensor test is on or an armed sensor is activated Press SIATUS for a description of the condition t All lights on steady indicates that the panel has lost its memory Contact your security consultant immediately All lights blinking indicates that the system is in program mode Contact your security consultant immediately Technical Manuals Online http www tech man com 11 Alarm Sounds Exterior and interior sirens make three alarm sounds on the premises see Table 2 Fire alarms take precedence over auxiliary medical alarms which in turn take precedence over police alarms Table 2 Siren Alarm Sounds Siren Type Description of Siren Sounds Police Alarm Slow ON OFF ON OFF E Auxiliary Medical Alarm Fast ON OFF ON OFF Interior sirens only Manuals Online http www tech man com System Status Beeps The panel speaker and interior sirens provide system feedback by sounding status beeps Table 3 describes the status beeps you may hear
44. nter any ACCESS CODE 110 exit out of sensor test The panel announces Alarm system is OFF The alarm memory is now empty Manuals Online http www tech man com Adjusting Panel Speaker Volume The panel has eight volume levels to choose from Alarm sounds and alarm messages are always at full volume To adjust panel speaker volume Press COMMAND and hold until the desired volume is heard The panel announces Hello hello hello with a steadily decreasing volume then returns to full volume and starts decreasing volume again Technical Manuals Online http www tech man com 37 Technit amp l Manuals Online http www tech man com SEC TION 5 MAINTAINING YOUR SYSTEM Follow these maintenance procedures to help keep your system reliable and trouble free Required System Tests It is important that you check the system status and perform phone and sensor tests weekly These procedures ensure that your system 15 fully operational B To check system status With all sensors in their normally secure position press STATUS The panel and interior sirens sound arming level beeps corresponding to the current arming level The panel announces system status as shown in Table 8 NOTE Ifa sensor the system announces only the open sensor number The status of the backup battery and AC powerare announced only if there isa problem Table 8 Voice Status Messages a imei x
45. our security consultant a communication failure 15 reported to the monitoring service and the system sounds trouble beeps see Section 6 Troubleshooting Your System Wireless 5 Wireless touchpads let you operate the system inside or outside the premises A wireless touchpad s range will vary depending on the conditions of the premises and the location of the panel relative to the wireless touchpad NOTE The Energy Saver option shown on button 5 of the Hand held and Wall Mount Wireless Touchpads is not available with the Commander 2000 Sirens Sirens create two types of sounds which alert you to the following Alarm conditions System status Technical Manuals Online http www tech man com 9 Manuals Online http www tech man com SECTION 2 HOW THE SYSTEM COMMUNICATES TO YOU This section describes how your security system uses indicator lights alarm sounds status beeps and voice messages to communicate system information to you Panel Indicator Lights The indicator lights on the panel provide system status information Table 1 describes what each light means Table 1 Panel Indicator Lights POWER AC power 15 AC poweris OFF AC power is and backup and backup bat and backup bat batteries are bad teries are good teries are okay READY System is ready Perimeter or inte Perimeter sensors are ready to to arm rior sensors are arm but interior se
46. p www tech man com 51 Techni l Manuals Online http www tech man com APPENDIX ALARM SYSTEM NOTICE Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary fire or environmental problems All alarm systems are subject to possible compromise or fail ure to warn for a variety of reasons B If sirens are not placed within hearing range of persons sleeping or in remote parts of the premises or if they are placed behind doors or other obstacles B If intruders gain access through unprotected points of entry or areas where sensors have been bypassed B If intruders have the technical means of bypassing jamming or disconnecting all or part of the system B If power to sensors is disconnected or inadequate B If freeze flood or any environmental sensors are not located in areas where the appropriate condition can be detected B If smoke does not reach a Smoke Sensor For example Smoke Sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sensors may not detect smoke on other levels of the building Sensors may not warn in time when fires are caused by smoking in bed explosions improper storage of flammables over loaded electrical circuits or other hazardous conditions If telephone lines are out of service Telephone lines are also vulnerable to compro mise by any of several means Inadequate maintenance is the most common
47. privileges Once programmed you can control the system with out entering codes or pressing buttons on the Panel monitoring service The service your system calls to report various system conditions The monitoring service dispatches the appropriate authorities in an emergency and provides some system pro gramming Services perimeter sensors The sensors that monitor exterior doors and windows Perimeter sensors include door win dow and shock sensors police alarm Activated by perimeter or interior sensors or the POLICE button Turns on interior and exterior sirens and calls your monitoring service silent duress alarm Activated by entering the duress code No sirens are turned on but the monitoring service is notified of the alarm silent duress code A four digit code that can be used to disarm the system in an emergency while it sends a silent alarm to the monitoring service 24 hour sensors Sensors that monitor the interior of the premises for threats that are not caused by intrud ers Examples of 24 hour sensors heat sensors freeze sensors and smoke sensors Technk amp al Manuals Online http www tech man com AC power see power access code defined 15 if you forget 15 45 primary 15 secondary 16 temporary 16 troubleshooting 45 accidental alarm see alarm turning off alarm activating 24 auxiliary medical see auxiliary medical alarm checking for 35
48. r security system s most vital component see Figure 2 It per forms four main functions Lets you operate the system and set system options Provides you with feedback from the system through indicator lights voice messages and status and alarm beeps Receives signals from wireless sensors and wireless touchpads throughout the premises Responds to alarm and trouble conditions by reporting with voice and alarm sounds controlling output devices including sirens and X 109 Lamp Mod ules and if necessary contacting your monitoring service over the phone line INDICATOR LIGHTS EMERGENCY BUTTONS v _ POWER D READY STAY 22 AWAY No DELAY TROUBLE 5 0 STATUS BYPASS COMMAND gt 4 v amp FIRE AuxiLiARS BUILT IN SPEAKER OPERATION BUTTONS Figure 2 Panel Lights Buttons and Speaker Wireless Sensors Wireless sensors are your security system s detection devices They perform two functions Notifies the panel if a change in the normal state of a sensor occurs For example if the system is armed and you open a protected door the sensor reports to the panel and an intrusion siren sounds Manuals Online http www tech man com 8333G06A DSF Checks in with the panel approximately every hour to indicate proper opera tion If a sensor fails to report to the panel within a specified time pro grammed by y
49. sensor on the base then align the line on the sensor with the line on the base Turn the sensor clockwise until the sensor locks on the base about turn Perform a sensor test on the Smoke Sensor to verify that the batteries are okay See Required System Tests on page 39 to perform a sensor test Replacing Other Sensor Battenes Although you can replace the batteries in the panel and in the Smoke Sensor you must contact your security consultant to replace the batteries in all other sensors and touchpads These devices use lithium batteries not available in retail stores Manuals Online http www tech man com SECTION 6 TROUBLESHOOTING YOUR SYSTEM Table 10 provides basic troubleshooting information Table 10 Troubleshooting Your System Access Code Cannot remember access code Contact your security consultant Arming Disarming System won t arm If arming to level 2 make sure all monitored perimeter doors and windows are closed If arming to level 3 make sure all perimeter and inte rior sensors are closed Press STATUS for a voice message of the problem If system still won t arm contact your security consult ant Batteries Panel announces System Replace panel backup batteries as described in Replac battery failure ing Panel Backup Batteries on page 41 Panel announces Sensor See Replacing Smoke Sensor Batteries on page 44 for sensor low battery the procedure to r
50. service The AUXILIARY button can be used to request either auxiliary or medical service if the monitoring service knows in advance what service to contact in case of an alarm i 1 Technical Manuals Online http www tech man com 23 O The emergency buttons are active in all security levels The system recognizes the emergency buttons as sensors see Table 5 Table 5 Emergency Button Sensor Numbers Sensor Number Button B activate a police fire orauxiliary medical alam from the panel Press and hold both emergency buttons at the same time for at least 3 seconds or Press both emergency buttons twice within 3 seconds or Press COMMAND then immediately press both emergency buttons at the same time The interior and exterior sirens and the panel sound the appropriate alarm Exte rior sirens do not sound for auxiliary medical alarms To activate a police orauxiliary medical alam from a Handheld Touchpad Press and hold the appropriate emergency button for at least 3 seconds The interior and exterior sirens and the panel sound the appropriate alarm Exte rior sirens do not sound for auxiliary medical alarms NOTE The Handheld Touchpad only hasa POLICE emergency button To activate an alarm from a Keychain Touchpad Simultaneously press the Arm and Disarm buttons until the light blinks to acti vate an alarm type set by your security consultant The interior and exterior sirens and
51. tem from the panel without entering an access code and arming level If you insert the Key into the panel s key slot while the system is armed to level 2 or 3 the panel disarms to level 1 If you insert the Key later the panel rearms to level 2 or 3 respectively Before you can use the Magic Key you must first program the Key with a primary or temporary access code When you program a Magic Key with an access code you can use the Key to disarm the system and then rearm it to the previous arming level level 2 or 3 A Key programmed for primary access works as long as your primary access code is not changed A Key pro grammed for temporary access only works for a limited number of days 00 99 You can reprogram a temporary access Key at any time to increase or decrease the number of days or change it to a primary access Key MAGIC KEY 8333G95A DS4 Figure 4 Inserting the Magic Key into the Slot To program the Magic Key for primary access 1 Enter primary ACC CODE SATUS 8 new primary ACCESS CODE The panel announces new primary access code OK NOTE You can enter your curment primary accesscode in place of a new primary accesscode if you do not wantto change yourcode 2 Insert the Key into the slot within 30 seconds of changing your primary access code see Figure 4 3 Hold the Key in the slot until the panel announces Memory OK Technical Manuals Online http www tech man com 31 NOTE You m
52. the panel announces new primary access code OK indicating that the primary access code was changed NOTE Because the first two digits of your duresscode are the same asthe first two digits of the primary accesscode when you change the primary accesscode the duress code also changes see Silent Duress Alarm on page 25 NOTE If yourtemporary accesscode isdisabled then changing your primary accesscode will automatically make your old primary access code the new temporary access code If you want the temporary accesscode to remain disabled you must disable it again using yournew primary Technical Manuals Online http www tech man com 15 accesscode each time you change your primary access code Temporary Access Code The temporary access code allows you to perform all system commands except changing access codes and bypassing sensors directly The system allows you to have one temporary access code You might give the temporary access code to a babysitter or other service personnel B To add orchange the temporary access code 1 Enter primary ACC CODE SIATUS 7 The panel beeps once 2 Enter the temporary ACCESS CODE After five seconds the panel announces femporary access code OK indicating that the temporary access code was changed To disable the temporary access code 1 Enter primary ACC CODE SITUS 7 The panel beeps once 2 Enter the primary ACCESS CODE After five seconds the panel a
53. uals Online http www tech man com 21 Depending on programming a Keychain Touchpad arm your system to the next higherarming level or directly to level 3 NO DELAY 4 Exit the premises within the delay time if you are leaving When the delay time expires the panel and interior sirens sound two or three more beeps If you are still on the premises and want to leave disarm and rearm the system to prevent an accidental alarm am the system using a Magic Key 1 Close all perimeter doors and windows 2 Check to see that the panel s READY light is on or blinking If the READY light 15 still not on or blinking check all perimeter doors and windows again to make sure they are closed If the READY light is still not on or blinking see Bypassing Normally Armed Sensors BYPASS on page 28 3 Insert the Magic Key into the panel key slot see Figure 3 NOTE The Magic Key rearmsthe system to its previous arming level level 2 or 3 See Using and Programming the Magic Key on page 31 for more information 4 Hold the Magic Key steady in the slot until the panel and interior sirens sound arming level beeps and the panel announces Alarm system is ON level 2 or 3 5 Exit the premises within the delay time if you are leaving When the delay time expires the panel and interior sirens sound arming level beeps again If you are still in the premises and want to leave disarm and rearm the system to
54. ust reprogram the Magic Key whenever you change your primary accesscode B To program Magic Key for temporary access 1 Enter primary ACCESS CODE SATUS 7 new temporary ACCESS CODE The panel announces new temporary access code OK NOTE You can enter your cument temporary accesscode in place new temporary accesscode if you do not want to change your code 2 Enter the number of days 00 99 you want the Key to work If you enter 00 the Key will work until midnight of the day the Key is programmed For numbers greater than 00 the Key will work until midnight of the assigned day 3 Insert the Key into the slot within 30 seconds of changing your temporary access code see Figure 4 4 Hold the Key in the slot until the panel announces Memory OK NOTE You must reprogram the Magic Key if you change the temporary accesscode Magic Key Voice Messages Table 6 describes voice messages you may hear when programming or using a Magic Key Table 6 Magic Key Voice Messages Memory OK Programming successfully completed Invalid try again Key not recognized Repeat procedure Failure good bye Key s programming prevents its use at this time Reprogram Key or revalidate the temporary access code Using the Keychain Touchpad This section summarizes all the functions of the Keychain Touchpad You can perform the following functions using the Keychain Touchpad B Arm the system B Arm the system with no alarm delay ti
55. w to test any additional sensors used with your system Replacing Panel Backup Batteries Your panel uses six NiCd or alkaline backup batteries in case of an AC power failure The actual length of time the panel will operate on backup batteries depends on your backup power time setting the type of batteries used and the condition of the batteries The default setting for backup power is 5 hours and may be changed by your security consult ant Test your backup batteries weekly by checking the system status as described in the sec tion Required System Tests on page 39 If the panel announces System battery failure when you check system status replace your batteries Technical Manuals Online http www tech man com 41 CAUTION The panel may be damaged if the wrong batteries are installed Make sure the battenes are all the same type and part number NO TE Use only the following batteries Alkaline Eveready E91 Duracell MN1500 Panasonic AM3X NiCd Panasonic 70 AAS or P 60AA Sanyo N 600 AA To replace the panel s backup battenes 1 Enter ACCESS CODE 1 disarm the system to level 1 An alarm will occur if you do not disarm the system 2 Loosen the two screws on the bottom of the panel until you are able to slide the door down and out see Figure 5 Two full turns should be enough to allow you to remove the battery door without removing the screws completely
56. xterior sirens do not sound for auxiliary medical alarms Manuals Online http www tech man com To tum controlled lights on or off from a Keychain Touchpad Press the Light button and hold until the light blinks The Panel announces On or Off Controlled lights turn on or off depending on the current setting Checking the System Status SIATUS STATUS Whenever you disarm the system or experience system problems check the system s sta tus The panel may notify you of the following conditions Sensors that are open or have covers off Sensors with low batteries Sensors that are bypassed Condition of AC power Condition of backup batteries Sensor alarms that occurred during the arming period Sensors experiencing communication failure B To check system status Press SIATUS The panel and interior sirens sound the appropriate number of arming level beeps for the current security level and the panel announces the status of the system NOTE If a sensorisopen the system announcesthe open sensornumber instead of announcing the complete system status The status of the system battery and AC powerare announced only if there isa failure Technical Manuals Online http www tech man com 35 Table 7 shows few system status messages that may be announced Table 7 Status Voice Messagesand Their Meanings Alarm system is OFF system battery is OK All sensors are closed no system proble

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