DataPort® 10 Secure User Manual
Contents
1. already formatted you can identify it easily by its volume name If it s unformatted the Drive Properties Box will say Unallocated and you ll need to initialize the disk be fore formatting It Initialize the disk by right clicking the Device Properties Box and selecting Initialize Disk A Computer Management Eile Action View Help ee 0AA ES g E Computer Management Local Volume Layout Type File System Status oo imple Basic NTFS Healt Im aS ery ASI amp Blah blah blah F Simp 3 Primary Partition Ga Vista C i Healthy System Boot Page File Active Crash Dump Pri ie XP D Healthy P on Device Propertie irae Box bi ya Drive thy Primary Partition 931 51 GB 3 Properties Unallocated B ox d To format the drive right click the Drive Properties Box and select Format e If you are prompted to select a partition type select MBR for NOTE Windows XP does not support GPT or volumes larger than 2TB volumes 21B or smaller or GPT for volumes larger than 21B f Click through several more windows leaving the default set tings until you see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the box labeled Perform a quick format unless you want to completely erase any data on the drive and have time to wait A quick format should take less than a minute while standard formatting may take several ho2. drive If the key is externally connected to the Mini USB Security Key Port and is not internally installed then once it has been accepted it may be removed and stored apart from the data so that in the event that the drive is lost or stolen the data is protected e When a drive is formatted using an encryption key the same or a duplicate key must be used in order to access the data There is no back door to access the data lost keys make data recovery virtually impossible 5 Frequently Asked Questions FAQ 0 1 LEDName Color State Description A Flashes when 1 Drive Activity Amber Intermittent the drive is being accessed solid Unit is powered on 2 Power Green Flashing Fan Failure Encryption engine Solid error Contact 3 Key Error Red Technical Support The Security Key is not present or is not functioning Flashing The Security Key 4 Encryption Green Solid is present and encryption is enabled Page 4 hil Q Why can t access my data when turn on my unit Q Can I use my 128 bit encrypted hard drive in a 256 bit enclosure or a 256 bit encrypted hard drive in a 128 bit A f you have data on the drive don t panic Barring the failure of the enclosure hard drive your data is still intact but is not reachable because the drive was not formatted within this unit using the correct Security Key If you previously formatted the drive using a Security Key A No 128 bit and 256 bi
3. them useless Please only use Security Keys in DataPort Secure products e Likewise inserting a Mini USB cable or other device into the DataPort 10 Secure Security Key port on the carrier can cause internal damage and potentially lead to loss of data e Any time power is cycled on the DataPort 10 Secure the encryption key will need to be installed in order to access the data on the drive 2 Installation Steps 2 1 Receiving Frame Installation a Slide the receiving frame into an open 5 25 bay b Secure the receiving frame to the chassis with the four screws provided c Attach the SATA data cable to the rear of the receiving frame and the other end to the corresponding SAIA port on the com puters motherboard d Attach the SATA power connectors to the rear of the receiving 2 2 2 3 frame If no SATA power connectors are available attach the included Molex to SATA adapter cable to a Molex power plug Then plug the SATA end of the adapter cable into the rear of the receiving frame Hard Drive Installation If the carrier is bundled with a frame use the included set of Data Port Keys to unlock the carrier and then remove it from the frame Use a Phillips head screwdriver to remove the screw securing the carrier cover to the back of the carrier then slide the cover off Insert a SATA hard drive into the unified power and data con nector inside the carrier secure the hard dri
4. DataPort Models Covered DataPort 10 Secure with AES 128 DataPort 10 Secure with AES 256 e Hardware based AES 128 bit or 256 bit Encryption Offers affordable military grade AES 128 bit or 256 bit data protection that encrypts the entire hard drive including boot sector OS temp and swap files e Meets Industry Standards All CRU Secure 256 bit product architecture and encryption engine designs meet FIPS140 2 level 3 per certification number 1471 and all CRU AES 256 bit security chips are NIST amp CSE validated FIPS PUB 197 e No Key Management The encryption key is mounted to the back of the frame Simply remove the carrier and the hard drive is encrypted e DataPort 10 Design A rugged metal design that incorporates a patented temperature controlled cooling system for ultimate data protection A6 010 0002 Revision 3 3 j Table of Contents 1 Pre Installation Steps 1 Pre Installation Steps 1 1 1 Box Contents 1 1 2 Identifying Parts of your DataPort 10 Secure 1 1 Box Contents The following list contains the items that are included in the complete configuration for this device Depending on which configuration and accessories you purchased the package may 1 3 Warnings and Notices 2 i include fewer items than what are listed here Please contact CRU 2 Installation Steps 2 DataPort if any items are missing or damaged 2 1 Receiving Frame Installation 2 2 2 Hard Drive Installation 2 2 3 Op
5. arty rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not in
6. erating the DataPort 10 Secure 2 Accessories Quantity 2 4 Safe Carrier Removal 2 DataPort 10 Frame 1 2 9 1 Fan Failure Alarm 3 6 32x1 4 flat head drive mounting screws 5 3 Usage with Mac and Windows Operating Systems J M3 x 5 pan head frame mounting screws 4 4 Encryption A 5 Frequently Asked Questions 4 MOE a AAEE AE l 6 Technical Specifications 5 DataPort Keys 2 Security Keys a Lanyards for Security Keys 3 Security Key ID Tag 3 Security Key Labels 6 1 2 Identifying Parts of Your DataPort 10 Secure Key Lock Mini USB Security Key Port Carrier Handle Page 1 Security Key Encryption Activity LED Power LED Error LED Enabled LED 1 3 Warnings and Notices a Please read the following before beginning installation e The main circuit board of the HDD carrier is susceptible to Static electricity Proper grounding is strongly recommended to prevent electrical damage to the enclosure or other connected devices including the computer host Avoid all dramatic movement vibration and percussion e Avoid placing the HDD carrier close to magnetic devices high voltage devices or near a heat source including any place where the product will be subject to direct sunlight Do NOT allow water to make contact with any Security Keys carrier or receiving frame e Though the Security Key port is mechanically identical to the standard Mini USB port inserting Security Keys into any other Mini USB port will damage the keys and render
7. ments Compliance shipping Weights Dimensions Warranty DataPort 10 Secure with Internal Key SATA up to 150 Mbps e 2 5 SATA Hard Drives e 3 5 SATA Hard Drives One 1 eSATA connector 128 bit AES Advanced Encryption Standard or 256 bit AES 128 bit and 256 bit encryption are not cross compatible 25 000 Carrier to Frame e Windows 7 Vista or XP e Mac OS X e Linux distributions that support SATA USB or FireWire 800 EMI Standard FCC Part 15 Class B CE EMC Standard EN55022 EN55024 FIPS FIPS 140 2 FIPS PUB 197 3 00 pounds includes accessories 5 75 x 7 87 x 1 61 146mm x 200mm x 41mm 3 year limited warranty See warranty statement for details and limitations We don t want anything to go wrong with your CRU DataPort product But if it does Tech Support is standing by and ready to help Contact us at http www cru dataport com technical support customer technical support php CRU DataPort CRU warrants this product to be free of significant defects in material and workmanship for a period of three years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third p
8. sconnecting the unit without first un mounting the volume can result in data loss See picture to the right 3 1 4 Creating a Boot Drive To activate this feature you must first install OS X on the hard drive in your carrier The easiest way to do this Is to clone an existing sys tem drive using a utility such as Carbon Copy Cloner or Super Duper Next go to System Preferences gt Startup Disk A window will list the available bootable volumes Select the volume from which you wish to boot Another method is to hold down the Option key dur ing boot up A screen should appear that allows you to select the volume you wish to use This is useful if you wish to boot from your DataPort 10 Secure hard drive only some of the time 3 2 Usage with Windows Operating Systems 3 2 1 Compatibility The DataPort 10 Secure supports 2 5 and 3 5 SATA hard drives 3 2 2 Formatting a Drive To format use the Disk Management utility The DataPort 10 secure must have been powered on with the Security Key present and both the Power and Encryption Ready LEDs must be lit See Section 2 3 for instructions on how to do so a Right click on My Computer then select Manage The Com puter Management window will open Page 3 b In the left pane of this window left click on Disk Management c The drive should appear in the list of Disks in the lower middle right pane see picture below You may need to scroll down to see It If the drive is
9. stalled and used in accordance with the instruction manual may cause harmful interfer ence to radio communications In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end Fe with FOC standard 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna FOR HOME OR OFFICE USE
10. systems b Use the DataPort Key to turn the keylock 90 degrees counter clockwise to unlock and power off the unit c Pull the carrier by the handle towards you to remove the carrier 2 5 Optional Configuration Settings 2 5 1 Fan Failure Alarm The fan failure alarm function is a standard feature on the DataPort 10 If the cooling fan should fail an alarm will beep and the green LED on the upper left corner of the DataPort will flash indicating fan failure Remove the jumper on JP6 on the frame see picture to silence the audible alarm The jumper is located directly below the fan power connector on the DataPort 10 Secure circuit board Jumper 3 Usage with Mac and Windows Operating Systems 3 1 Usage with Mac OS X 3 1 1 Compatibility The DataPort 10 Secure supports 2 5 and 3 5 SATA hard drives 3 1 2 Formatting a Drive To format use Mac OS X s Disk Utility found in the applications folder The DataPort 10 Secure must have been powered on with the Security Key present and both the Power and Encryption Ready LEDs must be lit See Section 2 3 for instructions on how to do so a Click on the drive in the window to the left see picture to right b Click the Erase tab in the window to the right see picture to right c Select the format type Most users prefer Mac OS Extended with Journaling HFS which is required for compatibility with Time Machine OS 10 5 or newer If you need to use your Data Por
11. t 10 Secure with both Mac and Windows computers select MS DOS File System instead d Enter a name for the new volume and then click Erase to start the process eoe Disk Utility Burn New Image Convert Verify 115 0 GB HD5722512VL gt Dual 500 G4 To repair a disk or volume select its i sk or t its icon in the list on the left and click Repair Disk 4 211 3 MB MATSHITADV e To repair disk permission problems on a disk or volume that has Mac OS X installed a s select its icon and click Repair Disk Permissions 9 184 0 MB Untitled 0 Click the Verify buttons to test the disk or permissions without changing anything Ea B Wi To repair your startup disk start up from your Mac OS X Install disc CD or DVD then choose Utilities gt Disk Utility a Firefox 2 0 0 11 dmg 3 1 3 Mounting and Unmounting Volumes lf the hard drive installed in the DataPort 10 Secure was previously formatted with the correct Security Key inserted into the Mini USB Se curity Key Port on the face of the receiving frame then you can begin using the volume right away If the drive is unformatted a message will appear on the desktop saying that the disk is unreadable You can use OS X s Disk Utility to easily format the drive see section above Ow elp Unmount the volume before powering down the unit by dragging the volume s icon to the trash bin or by selecting the volume then pressing Commanc E Di
12. t encryption are not cross compatible power off the unit and insert the correct Security Key into the Mini USB Security Key port on the front of the carrier Then turn your unit back on When both green LEDs are lit showing that the drive Is ready and encrypted you should then be able to access your data You can then remove the Security Key and store it in a safe location Contacting Technical Support still need help Please contact our Technical Support team through CRU DataPort com Or call us toll free at 800 260 9800 or directly at 360 816 1772 If you did not format the drive using a Security Key you will need to make a backup copy of your data and format the drive using the correct Security Key See Section 3 for instructions on how to format the drive with Mac or Windows operating systems Q turned my unit off and back on and now I cannot access my data Why A Cycling power on the unit will require you to reinsert the Security Key into the Mini USB Security Key port before turning the unit back on even if you have not turned your computer off If the unit is on power it off and insert the correct Security Key into the Mini USB Security Key port on the front of the carrier Then turn your unit back on When both green LEDs are lit showing that the drive is ready and encrypted you should then be able to ac cess your data You can then remove the Security Key and store It in a safe location Q Why can t use ano
13. ther device through the Mini USB port on the front of the DataPort 10 Secure carrier A This port is used by the Security Key to provide the encryption key to the unit hardware that will allow the unit to access the data on your hard drive It does not pass data to the drive itself Under no circumstances should you insert anything other than a Security Key into the Mini USB Security Key Port Though it is mechanically identical to the standard Mini USB port inserting a Mini USB cable or other device into the Mini USB Security Key Port on the carrier can cause internal damage and potentially lead to loss of data Likewise inserting the Security Keys into any other Mini USB port will damage the keys and render them useless Please only use the Security Keys in DataPort Secure products If you have already tried to use another device through this port or have inserted the Security Key into another device s Mini USB port first check to see if your Security Key still works in your DataPort 10 If it does not please contact Technical Support Page 5 Contacting Technical Support still need help Please contact our Technical Support team through CRU DataPort com Or call us toll free at 800 260 9800 or directly at 360 816 1772 6 Technical Specifications Product Warranty Product Name Interface Types amp Speeds Compatibility Data Connectors Encryption Connector Insertion Rating Operating System Require
14. urs g Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will update to show the new volume name The new volume can now be found in My Computer 3 2 3 Mounting and Unmounting Volumes If the hard drive installed in the DataPort 10 Secure was previously formatted with the correct Security Key inserted into the Mini USB security Key Port on the face of the receiving frame then when the DataPort 10 Secure is properly connected and turned on a window may open to allow you access to the volume If no window appears you can find the volume by double clicking the My Computer icon Unmount the DataPort 10 Secure before powering it down by single clicking the green arrow icon on the task bar in Windows XP or the CE USB plug icon with the green check mark on the taskbar Windows Vista and Windows 7 then selecting Safely remove Windows will indicate OA when it is safe to disconnect the ate 5 DataPort 10 Secure Disconnecting the unit without first ejecting it can result in data loss 0 30 Atl 4 Encryption e The DataPort 10 Secure uses full disk hardware encryption to encrypt the entire contents of the drive including the boot sector operating system and all files without performance degradation e he encryption key must be installed prior to powering on the DataPort 10 Secure for the data to be decrypted on the
15. ve to the carrier by using the mounting screws provided Attach the Temperature Control Cooling Sensor to the top of the hard drive with a piece of tape Replace the cover and secure it with the screw you removed in Step B into the rear of the carrier _ Reinsert the carrier into the frame Operating your DataPort 10 Secure If you have not already done so slide the DataPort 10 Secure carrier into an open DataPort 10 frame may be sold separately on your computer Insert the Security Key into the Mini USB Security Key Port on the face of the receiving frame Insert a DataPort Key into the key lock and turn it 90 degrees clockwise to power on the unit When both green LEDs are lit showing that the drive is ready and encryption is activated remove the Security Key and store it in a safe location When any hard drive is first used with the DataPort 10 Secure it will show up as a blank unallocated drive and you ll need to format the drive inside the enclosure before you can use It Note that formatting a drive will erase all data on the drive so be sure to back up your data before beginning this operation See section 3 for instructions on how to format the drive with Mac or Windows operating systems 2 4 Safe Carrier Removal d Turn off the computer or properly dismount the drive from Page 2 the system See Section 3 for instructions on how to properly dismount the drive from Mac or Windows
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