user manual
Contents
1. up some other phone lines from variout service providers as backup Also you may want to do it for lower international calling rate In VoIP industry the most common service type is based on SIP Session Initiation Protocol protocol Many compa nies provide SIP trunks and enable their customers to connect to the public phone networks through connections to their servers Take Sipgate as an example You can get a location based phone number from this company and connect your Lit tlePhoneBox to its server Then you can make phone call at 1 9 min within US and Canada Although Sipgate costs more than Google Voice it provides E911 service which channels 911 calls to your local police office Please refer to the company website http www sipgate com for the latest price information Ringnology LLC User Manual 11 Setting up account and obtain a the phone number from Sipgage is pretty easy Please follow to the online instruc tions to set up your account After setting up and log into your account you can click the Settings button on the top and enter the setup web page On the right side there is a button VoIP Phone Click it to create a new phone whose icon will be displayed Move your mouse over the phone icon you can see a drop down list and select SIP Credentials Please record SIP ID and SIP Password information and you will use them to configure your Little PhoneBox Phone Line Setting Phone Num2. L 1tT Tt et P HONE B ox amp L P B C ONTROLLER User Manual Information Server Version 1 0 Server LU Ptime 241 d ays 12 min Phone Number 1234567553 Service Type Google Voice Gv SIP Trunk such as sipgate com Phone Lines 3 Extensions 3 GV Account ingnology o grail com 2 gt Configuration wm Wrtone Lines Phone Line Number Status O O GV Password 212 345 3330 703 454 3211 To Extension RINGNOLOGY LLC Copyright 2011 www ringnology com You heard VoIP Voice over IP can significantly cut telephone cost But are you aware of it can provide more flexibilities Image the following situations e You want to have multiple phone lines connected to your home and do not want to depend on one phone com pany e You want to use Google Voice which provides FREE phone services across North America to at least the end of 2012 as your landline e You have relatives and friends in other countries and want to enjoy totally FREE phone call with them but do not like the inconvenience of using computer software like Skype e You want your relatives and friends in other countries to call your US numbers for FREE and e You want the VoIP solution that can be easily set up and manage Here comes LittlePhoneBox proudly developed by Ringnology LLC A small PBX system based on the popular Aster isk platform LPB runs on an em
3. al Ringnology LLC Application Install LPB Controller installation Preferences W Start application after installation installation Location Applications Cancel Continue After installation please start LPB Controller It should be able to detect the LittlePhoneBox server running on your network If you see the screen like below it means that LPB Controller has found the LittlePhoneBox server and es tablished data communication Now you can start to set up it and your VoIP services Little Phone Box Controller EL PhoneBox IP Address 192 168 0 181 ar Information Server Connection Server Version Server Uptime Phone Lines s server through the DNS name Extensions This is the first time you run the system Please set a password Configuration User Admin Server Connection Password Confirm Password Change Password t to the server IP address ou can consult with ntto po nformation for your router type W Phone Lines fe Extensions gt Call Records Ringnology LLC User Manual Set up Administrator Password When you first run LPB Controller it will ask you to set up an administrator password This is necessary since you do not want any changes without your knowledge Please choose a password with at least 4 characters length After the administrator password is set you will be prompted to authorize yourself when you start the controll
4. atically inside LPB server You can observe the update using this version number Ringnology LLC User Manual e Server Uptime It shows how long the LittlePhoneBox server has been up and running e Phone Lines the number of phone lines you have set up The process of setting up phone lines will be de scribed later e Extensions the number of extensions you have set up The process of setting up extensions will be described later Below the Information panel there is an accordion panel for major setup functions You can click each of them to open the corresponding panel which is displayed on the right side of the software interface In the following sections we will present these functions in detail Configuration Server Connection The LittlePhoneBox server running on your local network can not be accessed from outside If you only plan to have internal extensions see Set up Extension section it is totally fine and you can skip this section However if you want to assign extensions to your relatives and friends from all around the world you need to let them find your Little PhoneBox and then connect to it How do we solve this problem This is partially solved by the LPB Connection Service LPB CS provided by Ringnology LLC Each LittlePhoneBox sold by us is assigned with a unique DNS name which you can use to connect to your LittlePhoneBox server from anywhere in the world Besides DNS you need to assign your serv
5. bedded system with low power consumption With the bundled controller software LPB Controller you can easily set up LittlePhoneBox with your VoIP services and start enjoying both low cost and high flexibility Major features of LittlePhoneBox include e Support multiple VoIP phone service providers e Support Google Voice e Freely defined extensions using either SIP or IAX2 protocol e Voice mail system with email delivery e Call records monitoring and e Bundled DNS service for global connection This document shows you how to set up LittlePhoneBox and configure it with LPB Controller with minimum techni cal skills required You can then enjoy the freedom of calling Big Picture The following diagram shows how LPB server works with other components to deliver phone service It will run on your home network connecting to the public phone network through VoIP service providers such as Google Voice or Sipgate Different types of extensions can with the help of LPB Connection Service work with LPB server to place or receive phone calls Ringnology LLC User Manual Public Phone J i ks Iw w d ae fae ae as es Se el ae ee Internet Sipgate Server j Lm lt LPB Connection Service Server Extensions external LPB Server Extensions internal Installation The LittlePhoneBox package you purchase from Ringnology LLC is composed of the following items e A compact PBX server LPB Serve
6. ber TW Service Type C Google Voice GV Lei SIP Trunk such as sipgate com Server Host Name Account 5 Password C Show Text V Can Make International Phone Call Can Call 911 E911 Service To Extension _ Exension jeD 123 home2 D 124 home2 F 125 a Le Please note that sipgage is just one of many companies providing SIP Trunks If you subscribe to service from other provider you may be able to set up your LittlePhoneBox with similar process If you encounter any difficulties please contact us at contact ringnology com and we will help to fix the problem s After you set up each phone line please click the button to save the information You will notice that the phone number will be added into the accordion panel on the left the control bar on the top changes its color to orange and the Save amp Reload button is now enabled This button is used to push the changes to the LittlePhoneBox Server and restart the VoIP phone service running on it But you do not need to click it now because we need to add some exten sions first Set up Extensions Ringnology LLC User Manual 12 You have set up phone lines for LittlePhoneBox and now it is the time to add extensions Then you can start making internal or external phone calls LittlePhoneBox supports various types of extensions e Soft phone running on a computer e Soft phone running on a smart phone e IP phone and e Regular phone c
7. e check our website http www ringnology com for the ATA products we have for sale Based on the utilized network protocols the soft phones IP phones and ATAs can be classified into different types The two most common types are SIP and IAX2 For simplicity we recommend SIP devices for the extensions to be set up on your local home network and IAX2 devices for the extensions located outside of your network The reason is that SIP is not a good solution for traversing through routers while IAX2 protocol is more capable of doing that In the meantime SIP based ATAs and IP phones are much cheaper and you can enjoy lower cost for local extension setup After an introduction about the technical basics we can now set up extensions for you LPB To do so please click the Extensions accordion tab and the Extension Setting panel will be displayed see the following screenshot Ringnology LLC User Manual 13 Little Phone Box Controller Save amp Reload Information Extension Setting Extension Number Server Uptime 1H 10M Phone Lines 3 Caller ID Extensions 3 Password L Show Text gt Server Connection Type Within Home Network wech Server Version 1 0 Bx Configuration gt Privilege No Restriction E Phone Lines gt Voice Mail Not set ve Extensions Use Phone Line Does not matter D f 4 gt Call Records To set up an extension you ne
8. ed to assign it a number which may have one to four digits The Caller IDs is the name you gives an extension It will be displayed on the telephone supporting caller id You also need to set up the pass word for the extension The extension number and the password serve as the extension credentials which you will use to set up your soft phone IP phone or ATA If you set up the extension for your relative or friend you need to send the credentials to him her Note You cannot use 911 as the extension number You now need to choose the Server Connection Type based on where the extension will be located insider your net work or outside Please remember that to choose SIP for internal extensions and IAX2 for external extensions When you buy a soft phone IP phone or ATA for an extension you need to choose a product supporting the corresponding protocol Server Connection Type Within Home Network Within Home Network SIP Protocol C Outside Home Network IAX2 Protocol Based on the calling privilege the extensions are categorized into 3 groups e No Restriction default e Allow Domestic Phone Call and e Only Internal Phone Call This classifications is necessary since you may not want to let your friend use your phone lines to make international phone calls You can enforce the restriction on the extension through choosing an appropriate privilege group Ringnology LLC User Manual 14 Privilege No Res
9. ensions use the IP address displayed in the top control bar as the server address For extensions located outside your local net work please use the DNS name a name ended with ringnology com instead View Call Records LittlePhoneBox tracks all of the phone calls you make You can see these records by clicking the Call Records ac cordion tab In the accordion panel a table shows the basic statistics Call Count Incoming Call Outgoing Call and Total Call Time in minute On the right side of the interface you can see the detail record of each phone call Ringnology LLC User Manual 15 AAA Little Phone Box Controller Information Call Record List Page Number __ Server Version Phone Lines Extensions Configuration W Phone Lines ve Extensions gt Call Records Statisties me Call Count Incoming Calls Outgoing Calls Total Call Time mad You can clean the call records by clicking the button in the accordion panel or refresh the call record list by click ing the button Note Google Voice is trademark of Google Inc Sipgate is trademark of Sipgate Inc Ringnology LLC User Manual 16
10. er software You can also change the password using the process to be described later If you forget your administrator password and therefore can not get into LPB Controller please email us at contact ringnology com so that we can help you reset it User Interface After authentication and entering LPB Controller you will see the user interface like the one in the following screen shot Little Phone Box Controller Save amp Reload Information Server Connection Server Version 1 0 Server Uptime 1H 10M Phone Lines 3 Phone extension outside your network can connecte to this server through the DNS name Extensions 3 Server DNS Name test littlephonebox com kl PS Configuration Valid through May 1 2012 To allow external connection you need to set up your router Server Connection Please follow to the following steps to do the setup Change Password 1 Make the server IP address a static one 2 Open the port 4569 UDP on the router and point it to the server IP address You can consult with http portforward com to find the information for your router type F Phone Lines ve Extensions gt Call Records In the Information panel on the top left there are the following entries e Server Version the LittlePhoneBox server version number We regularly release system update packages for the LittlePhoneBox server to fix problems and add new features This is done autom
11. er with a static IP address on your local network and enable the port forwarding for the UDP port 4569 used by IAX2 protocol from external to the static IP you as sign to your LittlePhoneBox server Please refer to your router manual for setting these up Or you can go to the web site http portforward com to find more information Once you finish these settings you can give the DNS together with the extension information to your relatives and friends so that they can connect to your LittlePhoneBox server and enjoy free calling among all of you When you purchase LittlePhoneBox you automatically get the LPB Connection Service free for one year which can be renewed with a nominal cost Besides providing the DNS service the LPB CS also supports email delivery service for voice mails so that you will not miss any message You can find your LPB CS service expiration date from the Server Connection panel highlighted in the following screenshot You will find how to renew this service from our website at http www ringnology com Server DNS Name _testlitttephonebox com A Valid through May 1 2012 Note you can use the a button to copy the DNS name to your clipboard Ringnology LLC User Manual Change Password You can use the Change Password panel as displayed below to change the administrator password Change Password User Admin New Password Confirm Password i Clear Type in new passwo
12. hones Voicemail amp Text Calls Groups Call Widgets Billing Account Call Screening C O On gan LAN bg Off Caller ID incoming 2 e Display caller s number O Display my Google Voice number After setting up your Google Voice account you can now configure LittlePhoneBox to use your Google Voice creden tials The process is simple you only need to give your Google Voice number account name and password to data fields in the Phone Line Setting panel Ringnology LLC User Manual 10 Phone Line Setting Phone Number W Service Type Le Google Voice GV SIP Trunk such as sipgate com Gvaccount B gmaitcom GV Password _ Show Text V Can Make International Phone Call Can Call 911 E911 Service To Extension a gt Please note that Google Voice does not provide E911 Enhanced 911 service and therefore the option is disabled If you want to make international phone calls using Google Voice which requires credits in your account you need to enable this option by selecting Can Make International Phone Call This information is used to restrict calling capa bility of extensions which will be described later In the section of To Extension you can choose which extensions will ring for incoming phone calls You may not have set up your extensions yet This step will be clearer after extensions are set up SIP Trunk Although you can use only Google Voice you may set
13. instructions for extension setup can be found in the next section Note because of resource limitation LittlePhoneBox can only support up to 5 phone lines and 6 extensions The following screenshot shows the user interface for the phone line setup panel which you can invoke by clicking Phone Lines tab in the accordion panel Ringnology LLC User Manual Little Phone Box Controller Save amp Reload Information Phone Line Setting D Phone Number Server Uptime 1H 10M ech Server Version Phone Lines 3 Service Type Google Voice GV C SIP Trunk such as sipgate com Extensions 3 GV Account DW gmail com Configuration ay maaan G show Text W Phone Lines Phone Line Number Status 123 456 7890 _ Can Make International Phone Call 212 345 3330 Can Call 911 E911 Service acr r art To Extension Exension CID LJ 123 home2 LJ 124 home2 LJ 125 S a A a ver Extensions e gt Call Records Within the opened sub panel of the accordion you can see a list of defined phone line numbers and their current connection status The icon shows that the LittlePhoneBox server is connected to the VoIP phone network and can be reached with the corresponding phone number The icon means it is disconnected The panel on the right side of the interface is where you actually set up the phone lines Currently
14. onnected through an analog telephone adapter ATA A soft phone is a software running on either a computer or a smart phone You can configure it to connect to your LittlePhoneBox server and make or receive phone calls An excellent soft phone program is ZoIPer which has cus tomized builds for computers running various operating system Windows Mac OS X or Linux and smart phone iPhone or Windows Mobile Its vendor zoiper com provides free soft phones for personal use with limited features which however are sufficient for working with LittlePhoneBox You can download ZolPer software using the given URLs e Mac version Download URL e Windows version Download URL e Linux version Download URL For the iPhone or iPod Touch application please search zoiper in the iPhone App Store An IP phone looks like a regular phone except that it connects to the server using an Ethernet cable instead of an RJ11 cable You can find the information about some recommended IP phones on our website http www rinenology com It is most likely that you have a regular phone set at home If so reusing it through an ATA adapter is the most cost effective You only need to connect the ATA to your router with an Ethernet cable and then connect your phone set to the ATA with an RJ11 cable After necessary system settings your regular phone set becomes an extension for your LittlePhoneBox and you can use it to make free phone calls Pleas
15. r e A Power adapter and e ACAT5 Ethernet cable The LittlePhoneBox is to run on you home network through a wired network connection to your router The power adapter has an input of 110 240V and an output of 10V To avoid any damage please only use the accompanied power adapter with the phone box After you have set up LittlePhoneBox on your network please download LPB Controller from http www ringnology com software and install it on one of your computers located on the same network Please follow to the following steps for the software installation Ringnology LLC User Manual 1 Click the Install button as shown below to start installation process Application Install Are you sure you want to install this application to your computer Publisher UNKNOWN Application LPB Controller Cancel Install Installing applications may present a security risk to you and your computer Install only from sources that you trust Publisher Identity UNKNOWN The publisher of this application cannot be determined System Access UNRESTRICTED This application may access your file system and the internet which may put your computer at risk 7 Note we are in the process of acquiring coding signing certificate for LPB Controller Before then you will see UNKNOWN for the publisher field 2 Click the Continue button as shown below to install LPB Controller in the default installation location User Manu
16. rd confirm it and then click the Set button Your new password will take effect next time when you log into LPB Controller software Again if you forget the administrator password for your LPB please email us at contact ringnology com Set up Phone Lines Different from traditional phone service you are not limited to only one or two phone lines linked to your home in a VoIP world There is no physical phone line to set up and therefore you can have as many VoIP number as you sub scribe There are many VoIP phone service companies which you can register your account and acquire a regular phone numbers Then you can use the credentials to set up LittlePhoneBox through which the phone call can come in and go out But how does a phone call to your LittlePhoneBox server ring your telephone and how do you call out through it That is the function of extensions You can have multiple extensions based on your needs In face even if you do not link to the public phone network through a VoIP phone service you can still make phone calls among the configured extensions It is much like building a private phone network using LittlePhoneBox The internal phone calls among extensions are always free Due to be fact that everything is based on VoIP extensions are not constrained to specific physical locations You can set up extensions for your family and friends all around the world and they will become part of your own phone network The detailed
17. triction ei No Restriction C Allow Domestic Phone Call _ Only Internal Phone Call You can set up voice mail support for an extension you are adding The recorded voice mail will be attached in a no tification email delivered to the Recipient Email address The email delivery support is part of LPB Connection Serv ice described earlier For the voice mail setting you can also specify the phone ringing time in sections Voice Mail Not set Recipient Email Ring Time second 1 Lastly you can assign phone line for the extensions that can make domestic and international phone call please refer to the phone line setting section s After you finish setting up an extension click the button to save it It will be added to the extension list in the Extensions accordion panel and the top control bar changes its color to orange Now you are ready to push all of the changes to the LittlePhoneBox server and reset it with the new configuration Save amp Reload Click the Save amp Reload button to push the changes you have made to the LittlePhoneBox server and reload the system A rolling wait icon will appear to show action progress When it is done all of your changes are in effect Now you can set up the soft phone IP phone and ATA with the extension information extension number and pass word you have created and connect them to your LittlePhoneBox Please be aware that for internal ext
18. two types of phone lines can be set up with LittlePhoneBox Google Voice and SIP trunk Google Voice Google Voice is a VoIP phone service provided by Google Inc It provides free phone call service within North Amer ica including US and Canada at least until the end of 2012 That means that if you use Google Voice as one of the phone lines you can enjoy free calling in US and Canada now If you do not have a Google Voice account please go to the website http www google com voice to register For the detailed steps of the registration process please refer to the online instructions http www ehow com how_5400426_set up google voice html Please pay attention to a few things First if you currently have a Google account for Gmail it is better to register another Google account Otherwise phone calls made to your Google Voice number will be forwarded to the Gtalk Google Chat session in Gmail when it is open Gmail in your browser As a consequence your LittlePhoneBox can not pick up those phone calls Second on the Google Voice setting page choose to forward all calls to Google Chat Ringnology LLC User Manual Settings Phones Voicemail amp Text Calls Groups Call Widgets Billing Account Your Google Voice Number 9 Change Port Forwards Calls to C Work Work Edit Delete 4 Google chat Edit Delete Add another phone Finally please turn off Call Screening under the Calls tab Settings P
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