Faculty & Staff Guide for Outlook Web App (OWA)
Contents
1. lehman cuny edu owa q El SAFIULRONI Outlook We X SAFIUL RONI Outlook We MM Ak Outlook Web Apih l Mail Inbox ME Find Someone Options y 4 Favorites New Delete Move Filter View la t estin 64 Inbox g la Search Entire Mailbox pP y L Unread Mail 7 FA Sent Items Conversations by Date Newest on Top 4 SAFIU LRONI Ra To SAFIUL RONI 4 Al Ri INI ay Inbox A Inbox 6 10 2013 LA Drafts 2 test J Sent Items a 3 2013 2014 Lehman College Senate Schedule REVISED Y 3 Deleted Items ee provost division 5 24 2013 Calendar Imported o a iS t APEX Expanded summer hours Y La Draft JOSEPH MAGDALENO 5 22 2013 LA Helpdesk_April_2011 Ga Helpdesk April_2012 td Your Learning Tree course event is Guaranteed to Run gt s Lisa Bazlamit 5 21 2013 LA Helpdesk_August_2011 CA Helpdesk_August_2012 td Student Portal Orientation CA Helpdesk Compliments Scheduling Registrar 5 2 2013 LA Helpdesk_Dec_2011 LA Helpdesk_Dec_2012 3 Student Portal Orientation y Mail Scheduling Registrar 4 24 2013 S Calendar da LEH 100 CLASSES FOR FALL 2013 ZENAIDA BOUGH 4 22 2013 83 Contact 3 Summer 2013 Academic Calendar y e Y Tasks REGISTRAR OFFICE 4 10 2013 Feature Differences Most of the features found in the full Outlook desktop email client are also found in Outlook Web App OWA The following table highlights are the major differences between features Feature Supported in Outlook Supported in Outlook Web App Search folders2. click the check box next to the Calendars name 4 My Calendars Pat Calendar 4 People s Calendars itslabl Lehman College CUNY 16 Information Technology Division Notice when viewing more than one Calendar at a time the Calendars are displayed in side by side mode File Edit View History Bookmarks Tools Help SAFIUL RONIL Outlook Web App ta A https chl prd0511 0utlook com owa de LEHMAN H ye Calendar gt June 2013 BE Find someone Options gt Y gt en Mew Delete GotoToday Em fay E i Share View lt June 20137 gt y Em a E E Sh amp SET a Calendar x AHULRO 26 27 28 29 30 31 1 2345678 lt gt 126 wednesday 26 wednesday 9 10 11 12 13 14 15 16 17 18 19 20 4 22 23 24 25 PJ 27 25 29 3 1 2 3 4 5 6 4 My Calendars Ey Calendar ff fH e A Mlail Calendar Contacts A Tasks Figure 6 Two calendars opened in side by side mode Getting Help This guide provides basic resources to acquaint you with OWA For additional assistance click the help icon within OWA or e View the Lehman email support website at http www lehman edu itr exchange info php e Visit Microsoft help at http help outlook com en US 140 bb899531 aspx e Contact our Help Desk at 718 960 1111 or Help Desk lehman cuny edu or in the Library and in Carman 108 Lehman College CUNY 17 Information Technology Division
3. A 16 17 18 19 20 21 22 23 24 2526 27 28 29 mi23 458 MBusy Tentative Away No Information Good Fair Mi Poor When you have completed your entry click Send or Save and Close if you didn t invite other recipients The calendar entry will appear on your calendar You will be able to check and see how many people have responded to your invitation see below Receiving Meeting Invites Calendar invites will arrive in your mailbox The calendar icon in the upper left hand side of the mail item indicates it is a calendar invite Within the body of the notification you can click the check sign Y to accept a meeting the question mark 2to request more information from the sender or the x C to decline the meeting Lehman College CUNY 14 Information Technology Division Please respond Fa Friday July 22 2011 11 00 AM 11 45 AM Where TIMI to FIM Communication Plan Review Calendar Sharing The email system gives you the ability to share your calendar and view other users calendars provided you have been given or granted appropriate access In order to share your calendar with another person select Share gt Share This Calendar Share View ey Ha Add Calendar Change Sharing Permissi Publish This Calendar to Change Publishing Setting Show Calendar URL Calendar Sharing Invitation Select whom you would like to share your Calendar with by clicking To and choosing them from the Global Addres
4. Full functionality You can t create Search folders You can view default Search folders You can also view custom Search folders that you previously created using Outlook Custom dictionaries Yes N Import and export data from other data Yes N sources such as pst files database files other messaging and contact systems other calendaring applications pst file support i Yes No i Yes No i i Yes No cli Yes No O O Voting buttons Propose new time for meetings Related search through right click Lehman College CUNY 4 Information Technology Division Feature Supported in Outlook Supported in Outlook Web App Email Creating New Email To create a new email in OWA click the New button from within your mailbox Outlook Web App Mail gt Inbox gt Favorites Hew Delete Move a Prosper Search Entire Mailbox 4 Inbox La Email Project 2 LA Drafts 24 TEST RE There once A second window will appear with your blank email Type the recipient s email address in the To field If you need to look up a recipient s email address you can click the To link and select from your Contacts or open the Global Address List GAL The Global Address List provides the email addresses of all Lehman faculty and staff Double click the recipient s name and click OK The recipient will be added to the To field pj a Gy Options HTML SAFIUL RON Subject Tahoma Lehman Colle
5. ble this feature and complete the bottom section as well Lehman College CUNY 11 Information Technology Division Fo p Cl le https ch1prd0510 outlook com ecp rfr 0wa P MCS X 4 Automatic Replies Outloo X File Edit View Favorites Tools Help o Mail gt Options Manage Myself My Mail O Account lad Organize E Mail Inbox Rules Automatic Replies Delivery Reports Retention Policies Groups Settings Automatic Replies Phone Create automatic reply Out of Office messages here You can send replies to senders the whole time you re away or for a specific period of time Block or Allow Don t send automatic replies Send automatic replies Send replies only during this time period Start time Wed 6 26 2013 y 5 00 PM End time Fri 6 28 2013 y 5 00 PM Send a reply once to each sender inside my organization with the following message Tahoma Y Y BIUds lt iz E I will be out of the office Contact John Doe for assistanct at 1111 Send automatic reply messages to senders outside my organization Send replies only to senders in my Contacts list Send replies to all external senders Send a reply once to each sender outside my organization with the following message Tahoma vliovw BI U de j ae e ae I will be out of the office Contact John Doe for assistanct at 1111 Contacts Personal Contacts When you click on the Contacts button in the navigation pane you wi
6. click Delete 4 Prospector Pete Search Entire Mai a ba Inbox Email Project LA Drafts i Sent Iterns i fa Deleted Items Ha Move Folder Open Open in New Window se Copy Folder A Junk E Mail PY Notes X Delete E Add to Favorites Create New Folder Mark All as Read Empty Folder a p 1 T Creating an Auto Signature In Outlook Web Application you are able to create an Auto Signature so that every email you create will have your information inserted automatically It is recommended that email signatures include your name title department the College name phone number and the Lehman website link This information should generally be in four lines and in plain text format to accommodate all tyoes of mobile browsers and email programs In order to create an Auto Signature go to Options gt See All Options BE Find Someone Options set Automatic Replies Create an Inbox Rule Select a Theme z Wap al gt PLL Lehman College CUNY 9 Information Technology Division From within the options go to Settings Account Organize E Mail Groups Settings Phone Block or Allow Now you can compose your Auto Signature E https ch1prd0510 outlook com ecp rfr 0wa Prec bg Mail Outlook Web App x pm File Edit View Favorites Tools Help Mail gt Options Manage Myself ABI 3 Account A G gerer Mail Organize E Mail Spelling Calendar General Regional Group
7. di LEHMAN Y COLLEGE Faculty Staff Guide for Outlook Web App OWA Prepared by Information Technology Division Lehman College July 11 2013 Lehman College CUNY 1 Information Technology Division Table of Contents Modto 3 A ionia E E E denies 3 TEONA E CE aE taa 3 Feature DIE rencia T oioNes 4 AR A O RI A E E 6 Creatina Nerd eaasnczetamiorc asus sce acc Seca eects 6 Responding trom Within the REAGING Pantera aia 7 Responding from within the email eeeccccessecccceseccccesececeesececceeccceesecessuseceseeeeceeseusecessusecesseneceesaeeecessunecessegeceesegeeeetas 7 Byes yea Fa Y pe AE e rr cr re On OnE ey a eee ee 7 Organizing Mala A tb 8 Creatina New Folders id ES 8 Renaming and Deleting Folder Sn a A AA ER 9 creating an AULO SIENA tUle oeni dia 9 OUtOtrOfFIcCe AUtomatiC REDNESS toilet ir a ana A E A a 10 CONTACTS ninii tan asessuensanianuen ea seasesounindcaussuencenaanenicenaesntccomues 12 Personal Ol AGES shige entered a op rose nea 12 Campus CO AUS dada 13 CAlGNG o RARA 13 VISWIn E OUr E aan ie e e a o a EOE 13 Creating New Calendar Entes alioli 13 RECEIVING Meeting INVITES ia 14 Calendar NN tii rc drid a jos 15 Gettine Heli cid 17 Lehman College CUNY 2 Information Technology Division Introduction Outlook Web App OWA allows you to connect to your email calendar and contacts from anywhere Most faculty and staff users will find that OWA will meet communication and collabora
8. ge CUNY 5 Information Technology Division When you click the To link you will be taken into the Address Book From the address book you will be presented with a few different options i Default Global Address 8 All Rooms Show other address lists Contacts 4 My Contacts 5 Suggested Contacts 85 Contacts Default Global Address List A list of all faculty and staff with an Lehman cuny edu email address All Rooms A listing of shared resources to be added to the system Contacts This is a listing of your personal contacts list that you have can administer within OWA Once you ve completed your email message click Send in the upper left hand corner Your mail has been sent and the individual email window will close taking you back to your mailbox a mL OT 8 Dm Option Draft autosaved at 5 57 PM To SAFIUL ARONT Cc subject Tahoma oa z u https owa lehman cuny edu owa ae Item amp a New amp t IPM Note ecc MT QuMigzN Du Myxibil YUyw0 MOOT Y3 Mik LERU Lehman College CUNY 6 Information Technology Division Responding from within the Reading Pane From the Reading Pane you can respond to an email using the buttons in the upper right corner Respond to only the sender by clicking the Reply button Reply EM a To Reply to All recipients click the Reply All button eel Forward amie Responding from within an email If you double click an email from withi
9. h to place the folder For example If you sign out BE Find Someone Options gt Y 3 Move Filter View nversations by Date Ignore Conversation Last Month 4 2013 2014 Lehman College Senate Schedule provost division 3 APEX Expanded summer hours Acc ha AA CR want a folder within the Inbox right click the Inbox and click Create New Folder File Edit View Favorites Tools Help OutlookWebApp sign out SAFIL BE Find Someone Options gt Y gt 4 Favorites A Inbox LA Unread Mail 7 E Sent terms a SAFIULRO A EF Open iS Inbo P f f GA Draf Open in New Window Sent Open Other User s Inbox gt al Dele i Move Folder Cale 2 Copy Folder FA Mrafi e a A Delete b Mail ey Calendar Contac fi Mark All as Read A Tasks af Empty Folder Rename Lehman College CUNY 8 Information Technology Division A blinking cursor will appear Type the name of folder and press Enter 4 Prospector Pete 4 i Inbox Email Project To move mail from any location to a folder drag it from the view pane and drop it in the folder Note Any folder you create in the Outlook client will also appear in the OWA interface and vice versa Renaming and Deleting Folders To rename a folder right click on the folder in the navigation pane and click Rename The folder name will be highlighted Type the new folder name and key Enter To delete a folder right click it and
10. ll be taken to your personal contacts by default To add a contact select New gt Contact Group EE Message Complete the information and click Save and Close in the upper left hand corner of the window Lehman College CUNY 12 Information Technology Division Lehman College Global Access List GAL To view the Global Address List click the address book icon next to Find Someone or enter a name in the text box From here you can browse the faculty and staff community If you find entries that are incorrect please alert the Help Desk Calendar Once you have entries on your calendar login reminder alerts will appear in a dialog box The number in the upper right hand corner indicates how many total alerts you have You can choose to Dismiss the alert Dismiss All at once Open Item or Snooze Clicking Snooze will remind you again in five minutes default Reminders can also be in the form of text messages To do this go the Options Settings Calendar and scroll down to Text Message Notifications Reminders Everywhere Dismiss all Open item Dismiss 5 minutes kal snooze E SUITES arora 1st ST eat Viewing Your Calendar To view your calendar click the Calendar button in the navigation pane View your calendar in different formats by clicking the Day View Work Week View Week View or Month View button Scroll to different months by either clicking the forward or backward arrows in the navigation pa
11. n the navigation pane it will open in a secondary window The respond commands are located in the upper left corner of the window Spring semester IT newsletter Google Chrom 2 https owa lehman cuny edu owa ae Item a Open amp t IPM Note id RgAAAABJel MjsqGoRbW3W42fhmsErsBwCmbFqviF Reply Reply All Forward w W E A X W Spring semester IT newsletter Click Reply Reply All or Forward Deleting Mail To delete a selected email click the Delete button in the View pane Note you can also use the delete button on the keyboard The item will be moved to the Deleted Items folder Please note there is a retention policy of 30 days in the new email system so when you delete an item it will be automatically removed after the 30 day period expires You can also choose to Ignore Conversation New messages that are part of a conversation that a user has chosen to ignore are sent to the deleted items folder Please refer to CUNY email retention guidelines for more information Lehman College CUNY 7 Information Technology Division Academic amp Campus Si x Y Lehman College IT 11 a https owa lehman cuny edu owa Outlook Web App Mail gt Inbox 619 Items 4 Favorites A Inbox LG Unread Mail 7 A Sent Items a SAFIUL RONI Niall E Calendar Contacts https owa lehman cuny edu owa Organizing Mail Creating New Folders To create mail folders in the navigation pane right click the location in whic
12. ne this can also be done by clicking the month itself If you have access to another individual s calendar select their name to view the calendar side by side with yours Creating New Calendar Entries To create a new calendar entry double click a time slot or day on your calendar Please note that within the Day Work Week or Week view the default entry type is an appointment In the Month view the default calendar entry type is an All Day Event you will have to uncheck the All Day Event box to specify start and end times Lehman College CUNY 13 Information Technology Division bl o Y E Appointment Scheduling Assistant Save and Close l Subject Location Start time 3 30 PM El All day event End time 4 30 PM v To invite others to a meeting click the Scheduling Assistant tab Enter the recipient s name under your own To utilize the Global Address List of campus contacts click the address book icon next to Select Attendees https chlprd 510 outlook com owa 7ae ltem ta New amp t IPM Appointment amp fld LJAAAAAj6fh wU7TQRYEatSVtZX2fWJAQCeFtnend de Save and Close Gay amp Appointment Scheduling Assistant Start 3 30 PM End 4 30PM y Show only working hours Saturday June 29 2013 Cis Select Attendees 1200 AM 1 00 AM 200 AM 3 00 AM 4 00 AM 500 AM 600 AM Suggested Times E SAFIULRONI e jones E 27 2 23 30 31 1 sage eae ane ae L Select Rooms 9 10 11 12 13 14 15
13. s Setti E Mail Signature Read Receipts Phone Tahoma l Choose how to respond to requests for read Tahoma receipts Block or Allow em Ask me before sending a response 2 5 Always send a response O Never send a response Roni Safiul Information Technology Division Lehman College CUNY Reading Pane www lehman edu Choose when items should be marked as Read Check the box that says Automatically include my signature on messages send Once completed hit Save at the lower right hand corner of the screen Out of Office Automatic Replies You can set up Outlook Web Application to automatically respond to individuals who send you an email message This helps to inform people that you are out of the office or that your response may be delayed To establish an Out of Office Automatic reply go to Options gt See All Options Lehman College CUNY 10 Information Technology Division 5 Find Someone Options Set Automatic Replies Create an Inbox Rule Select a Theme From within the available options select Tell people you re on vacation Shortcuts to other things you can do il Tell p Te on vacation e Learn how to get Direct Push e mail on your mobile phone e Connect Outlook to this account From within the Automatic Replies dialog complete the information for your response and set a date range if desired If you want people outside of Lehman College to also receive a response be sure to ena
14. s list Next choose the features you want to share When your invitation is completed hit the Send button send W bo Go amp B amp B VY Options HTML To SAFIUL RONI Subject I d like to share my calendar with you Share ES Free busy information Free busy information including subject and location All information PI want to request permission to view the recipient s Calendar folder Tahoma M104 B I U e E A Lehman College CUNY 15 Information Technology Division Calendar sharing invitations will look like the following Reply Reply All Forward Chat W H amp amp x B I d like to share my calendar with you SAFIUL RONI SAFIUL _RONI Ic cuny edu Wednesday June 26 2013 7 34 PM Sent Wednesday June 26 2013 7 34 PM To la SAFIUL RONO SAFIUL RONO Elec cuny edu SAFIUL RONI has invited you to view his or her calendar Click Add to add the calendar SAFIUL RONI Calendar Microsoft Exchange Calendar Add This Calendar oO SAFIUL RONI SAFIUL RONI 1lc cuny edu has invited you to view his or her Microsoft Ex For instructions on how to view shared folders on Exchange see the following article http go microsotft com fwlink 7LinkId 57561 A A A A Te A ee ee E In order to open a Calendar from the Sharing Invite click on Add This Calendar You will now see the additional Calendar in the navigation pane within the Calendars in OWA To view the Calendar simply
15. tion needs OWA allows you to access your email calendar and contacts from any internet connected device Logging In e Goto the Lehman Home Page and select the Faculty and Staff email link You can also go directly to https mail lehman edu or alternatively https owa lehman cuny edu e Enter your User Name Firstname Lastname and Password e Click Logon hitps owa lehman cuny edu my policy P rebad x owa lehman cuny edu x View Favorites Tools Help is LEHMAN ww COLLEGE Lehman Faculty and Staff Email for Authorized Users Only Secure Logon for Lehman College Outlook This CUNY hosted email platform provides a contemporary robust communication and collaboration suite Everything you WebApp need online email shared calendars synching with mobile devices and more now works better If you have any questions or need support please contact the Lehman Help Desk at help desk lehman cuny edu or at 718 960 1111 Username The OWA Interface OWA operates in a multi pane window You can collapse expand drag and increase or decrease each pane s size or shape Each pane is dynamic for example if you click a folder in the Navigation Pane the folder contents open in the View Pane Select an item in the View Pane and the item details open in the Reading Pane Lehman College CUNY 3 Information Technology Division Navigation Pane View Pane Reading Pane rm o x A El https wa
Download Pdf Manuals
Related Search