BFP - QUARTA 3 Client Interface - User Manual
Contents
1. not working comectiy and they are ising Giferent 3 174001885037 174001885020 174001886034 01886035 declare thet have reed end accept the information in the conditions general sales Accept _ Generel Seles Condijons RESPONSE TO CUSTOMER Q Myquipu x e Claims Claim List ILOG03 Lacking Quantity Less inistrati ificati 22 04 2015 LANTERNA 300 162 80 110 2F M10 TEC14 Oil Leakage External or Internal 14 11 2014 HT1C1010001 TECOS Irregular Functionality or Out of Set Mallaghan Eng Steering Units Closed 08 04 2015 _ 09 04 2015 5800205Xx102 TECO5 Missing or Wrong Component 15 05 2014 23 06 2015 TEC14 Oil Leakage External or Internal i 08 07 2014 27 04 2015 LOG03 Lacking Quantity Less Administrative Short Shipment 22 4 15 Closed 22042015 25 05 2015 LOG03 Lacking Quantity Less isti 23 04 2015 05 05 2015 LOGO3 Lacking Quantity Less isti 23 04 2015 07 05 2015 Note by clicking here you can refresh the page regardless which page you are in2. NOTE you can always GO BACK to the initial page by clicking on the button marked below So xX maka LOGO3 Lacking Quantity Less inistrati i ificati EC Ol aoa Ea i HT1C1010001 j H O m e B u tto n TEC09 Irregular Functionality or Out of Se i Steering Units Closed 5800205X102 TECO5 Missing or Wrong Component 23 06 2015 HR1S2080001 TEC14 Oil Leakage External or Internal i 27 04 2015 K0060384 000 LOG03 Lacking Quantity Less Administrati i 25 05 2015 AD3E16EM003 LOG03 Lacking Quantity Less isti 05 05 2015 30400800 BELL H SING 300 HL12 LOGO3 Lacking Quantity Less isti 07 05 2015 Note by clicking here you can refresh the page regardless which page you are in Page 4 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 2 QUarta3 Blulink lol INS fot 001526 LOG03 Lacking Quantity Less Administrat 000946 TEC14 Oil Leakage External or Internal Techni 001463 i 1526 Lacki i j fe el LANTERNA 300 162 80 110 2F M10 318 TECOS Missing or Wrong Component i 1527 i i mamaa HFICTOTOO0T Mator HTC 160 C M0 DB002 NYA 08042015 _ osjoajzois 5900205102 __
3. AI Page 10 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 4 fluid power 2 QUarta3 ca Blulink Clicking on the funnel button opens the Filters Option Window see below Apply Filters Parameters 3 Save search E Disable header filters Select a search v amp Add parameter E Remove parameter Si _ Permission of Status Change Add one of the parameters used recently v Close Date v Filters Option Window Closure Date Code Protocol Not Contains Record Date Return Status Type Not begins like Not ends like lt gt lt gt Search key Search Parameter Click Here to start Search Once the search is completed if there are matching records the window will show the number of matching elements Page 11 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 QUarta3 Blulink vu etare Afindzmi A ppiy riiters Vvindows internet Apply Filters Yz Protocol Contains motors Click HERE to apply search n elements Parameters amp Save search Select a search E Disable header filters Click HERE to remove search then close window g Add parameter S Remove parameter i _ Permission of Status Change Add one of the parameters used recently v O MOTORS with the red X on top right If you select Confirmation Apply the register will show only the matching records and on top l
4. Further information and feedback can be found looking in the RED OUTLINED boxes Bfp Comment see example below i Page 16 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 brevini af QUarta3 6 External Assistance External Assistance have two environments Assistance Form External Assistance and its Registry External Assistance List External Assistance j External Assistance External Assistance List B cd lt gt ma Imoa li Common Dna forate nera Valona DADAAN pren im sra ae BETA E incantano Bordin CENTRALE TPS PER ATTAZIIATLAA DMASLI TELS omy or Vibrating Pecos Neary gt Worg Corpo rora Rasun TECOS ragio Runconaliy or OL of seta Pratiora Roditori rasi pese a oe moss ITALMIX JEJJIN SA a i Dun el E 7 INS fd dpow 9 Myquipu Claims Claim List gt Type Protocol Status Record Date Close Date Item Item Description 001526 LOGO3 Lacking Quantity Less Administrative Short shipment 22 4 15 Verification 22 04 2015 130408800 LANTERNA 300 162 80 110 2F M10 H B t t 000945 TEC14 Oil Leakage External or Internal Technical RN 14710 Work In Progress
5. 30317200000 70 o ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 38 30317200000 80 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 90 30317200000 90 ALB C25 ARS AGS FASE 10 nio MOS ABDC AGRC CACE ON 30309200000 10 You can refine the search adding further info in the fields and clicking on Execute Once you find the right item click on the corresponding ok button to select it If the claim is about a Service or is related to more than one product It may not be required to fill the product field In this case please add relevant info in the Motivation field Page 8 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 f Gf brevini Quartas3 It is mandatory to click on the Accept box below before submitting the claim The General Sales Condition link will open the file where you can find the information I declare that I have read and accept the information in the condicioni general sales Accept LI General Sales Conditions NOTE while filling a new claim it is always advisable to click on SAVE button after every operation in order to avoid losing your work if any problem occurs amp You must then click on Sign Claim once you complete filling the Claim Form to forward the claim to BFP This will open a new window like this iS https quality brevinifluidpower com 37173 fl 001814 z If
6. number raven Lrecion Vaie UD u A https quality brevinifluidpower i K Remove Filter Item Code contains v J ARS Description Contains v List on more pagese v i00 v 0 Item Code ATTREZZATURA TAPPO CHIUSURA G3 8 A SCOMPARSA HH20550044 00 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 10 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 100 30317200000 10 30317200000 100 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 110 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 120 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 130 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 40 C25 X AMBIENTI SALINI NIPLOY FASE 50 ALB ARS AGS C25 X AMBHEQTI SALINI NIPLOY FASE 60 30317200000 110 303 17200000 120 30317200000 130 30317200000 40 30317200000 50 30317200000 60 ALB ARS AGS C25 X AMBIENTI SALINI RLOY FASE 70 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 38 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 90 ALB C25 ARS AGS FASE 10 30317200000 70 30317200000 80 30317200000 90 30309200000 10 You can refine the search adding further info in the fields and clicking on Execute Once you find the right item click on the corresponding ok button to select it If the claim is about a Service or is related to more than one product It may not be required to fill the product field
7. T l r i BFP GMBH Backer 7 Apply Filters Parameters E Save search E Disable header filters Select a search v amp Add parameter S Remove parameter Si _ Permission of Status Chan Add one of the parameters used recently v Close Date v Filters Option Window Closure Date Customer Item Code css Sura Problen a Protocol Sira Record Date n soia a Request Not ends like Status lt gt Technical Warranty P lt Type z Search key Search Parameter Click Here to start Search Page 18 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 Blulink A Yarra QUarta3 Once the search is completed if there are matching records the window will show the number of matching elements Sa x hitpy quality brevinifluidpower com Apply Filters Windows Internet Explorer Apply Filters zZ Item Description Contains S6CV Click HERE to apply search gt Confirmation Apply 6 n elements gt Remove filter amp Parameters amp Save search Disable header filters p S Emonte add Select a search iv Click HERE to remove search then close window with the red X on top right g Add parameter Remove parameter Permission of Status Change Add one ofthe parameters used recently v emoe v z yy 4 If you select Confirmation Apply the register will show only the matching records
8. ul quarta3 i at fluid power BFP QUARTA 3 Client Interface User manual NOTE the BFP Quarta 3 Client Interface is optimized for Internet Explorer although works also with other Web Browsers 1 Accessthe program using the following link or copy and paste the link in your Internet Browser https quality brevinifluidpower com 37173 quarta3 qgweb accesso aspx COD RIFERIMENTO CFG2DSK_A4V_PRTCFG1 CFG2DSK000001 amp chiuso 1 amp comboazienda QPAP NOTE after opening the above link you might visualize warning messages like the one below or similar In Continue to this website this case select YES and the option with the red shield O Impossibile verificare l identit del sito Web o l integrit della connessione corrente Il certificato di sicurezza stato rilasciato da una societ che si scelto di non inserire nell elenco locale delle Autorit di certificazione Visualizzare il certificato per stabilire se inserirla nell elenco La data del certificato di sicurezza valida Il nome del certificato di sicurezza non valido o non corrisponde al nome del sito Continuare S Visualizza certificato re ce e E nds aH Ie https quality brevinifluidpo O G Errore di certificato gt ul Le lt 2 x Si verificato un problema con il certificato di sicurezza del sito Web Il certificato di sicurezza presentato d
9. 14 11 2014 HT1C1010001 Motor HT C 160 C4 M10 DB002 NAC O e u O n 001463 TECOS Irregular Functionality or Out of Sei Technical Mallaghan Eng Steering Units 08 04 2015 09 04 2015 5800205X102 POWER STEERING UNIT B9 200 TECOS Missing or Wrong Component i 15 05 2014 f Closed 000318 Technical HRS 130 MOTOR Closed 23 06 2015 HR1S2080001 000454 TEC14 Oil Leakage External or Internal _ Technical Closed 08 07 2014 27 04 2015 K0060334 000 001527 LOGO3 Lacking Quantity Less Administrative Short Shipment 22 4 15 Closed 22 04 2015 25 05 2015 AD3E16EM003 001534 LOG03 Lacking Quantity Less Logistic Closed 23 04 2015 __ 05 05 2015 30400800 BELL BASING 300 HL12 001535 LOGO3 Lacking Quantity Less Logistic Closed 23 04 2015 07 05 2015 Note by clicking here you can refresh the page regardless which page you are in oooi oe Page 17 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 zu Drevini Qquarta3 fluid power Blulink La Clicking on the funnel button opens the Filters Option Window see below External Assistance External Assistance List lt 13 gt TECOS
10. Impianto CF4 Chanavey installato a Rheme 5 2014 SSAV1F100032 URMB1 ARIBIBIBIE iii Doha Qatar e Abu Dhabi Emirati Arabi DI PROVA VERIFICA FUNZIO N 104 2014 ITALMIX SOC AGRICOLA SAN DANIELE Geared motor CTM1022 S 609 CF F01 HRM motor CTM1022 S 609 CF F01 HRM RIF GEMMO RIF CTM 1022 S6CV 128 M BF ii D 27 HME 25 25 2 S6CV 128 M BF 11 S 23 HIR 42 42 22 S6CV 075 M AC 06 S 18 HIN 42 42 FLUIDSYSTEM urgente ITALMIX ENERSAB j ITALMIX AZ AGR F LLI BORTOLIN RIF CLIENTE NS CLIENTE O M D S R L RIF ASCOM DISTRIBUTORE HPV74 KOLUMAN HPV TERRE RREEREBGHEERHE A E AE JBE 3 JEDE 94 20000 PROPORTIONAL VALVE HPV74 05 03 HSE Motor SH11C M 125 ME OE SAO LM2 RV V S6CV 075 M AC 06 S 18 HIN 42 42 5 2014 4 EA ENE EEA RENE BEENE ii z m e z 7 ISS CLL dl S6CV 128 M BF 11 S 27 HIR 42 42 22 3 ITALMIX ZOOGAMMA a ER PACK MK1 PG MST2A6 C T1PY S6CV 128 M BF 11 D 27 HME 25 25 2 S6CV 128 M BF 11 D 27 HME 25 25 2 i Hl EEEE EIEEE 33 BH 8113 3 8 315 8 31 8 Es g 5 zk g z A 3 E s z 3 lt 2 3 5 z 3 A a 8 A AREE F al Sl Sis S 3 3 el Bla el ala lial JELEBRHE FLUID SYSTEM TURCHIA FLUID SYSTEM FRANCIA Il i S6CV 075 M AC 06 S 18 HIN 42 42 SH6V 130 ME BF 11 SX 23 HIR 06 42 CENTRALE x ELEVATORI 1 5 kW 15 Imi S 8 c o Bondio BS ITALMIX SAN DANIELE ENERGIA TANITA dii
11. H aT Se PL er File Number Company Data and User E mail are automatically loaded by the System for any new claim and cannot be edited Claim Type Administrative Commercial Logistical or Technical must be specified selecting it from the pop up window Customer Prot Field should be filled with Customer s file reference number and or other reference text to help future search If you need to attach files to the claim you should use Attach file Window https qualty brevinifluidpower com 37173 ShowLinks0 0 23 8415 Click Here to add a new attachment link Click Here to open the file browser window and add a file Select file on your computer Warning it s possible to save files in this for pdf txt jpg bmp ppt gif tif doc xls zip woe a v Reduce images larger than 800x600 pixel jpeg jpg tif bmp png dib Page 7 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 LOP rivers 2 QUarta3 Claim Details Problem field must be filled select from pop up Window and you should also add other available info on ITEM product and Motivation Problem CLAIM DETAIL Item De e A Batch code MT Serial Number Quanity eo Invoice DN Ref Instal Date Ua FaiureDate Motivation I declare that I have read and accept the information in the condicioni general sales Accept L General Salgs Conditions PT ae o In this field you should add all re
12. Irregular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti AVV System Start Up External Service TEC19 Noisy or Vibrating TECOS Missing or Wrong Component TECOS Irregular Functionality or Out of Setti TECOS regular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti TEC13 Clogged or Dirty TEC14 Oil Leskage External or Internal TECOS Missing or Wrong Component TEC12 Wrong or Missing Machining TEC16 Low or Erratic Pressure TEC03 Blocked or Not Sliding TECOS Imegular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti AVV System Start Up Esternal Service TEC14 Oil Leakage External or Internal TECOS Irregular Functionality or Out of Setti TECOS Imegular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti TEC03 Blocked or Not Sliding TEO09 Irregular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti TECOS Irregular Functionality or Out of Setti TEC03 Blocked or Not Sliding TEC14 Oil Leakage External or Internal TECOS Irregular Functionality or Out of Setti TEC12 Wrong or Missing Machining TECIS Broken or Cracked i Item Code Item Description Pump H1V 160 S F2 1 DX LS TP3 161 119 Q Pump S6CV 075 M AC 06 D 18 HER 42 42 2 014 ii POWER PACK MC4 V1C R1 PG14 MFGS 8 05101070101 CL
13. apply search n elements Parameters E gt Save search S Disable header filters p gt Execute Add camna AO TTT Click HERE to remove search then close window g Add parameter 5 Remove parameter A _ Permission of Status Change wilt ine red A OM Top rignt o If you select Confirmation Apply the register will show only the matching records and on top line will appear the sentence Item Description Contains The xX Rie O oy breinitluidpow Q Myavipu x a litem Description Contains power 1000464 _ TEC 14 Oil Leakage Extemal or Internal Ld 08 07 2014 POWER PACK MKI6 PF MST2B5 C 001463 TEC09 Irregular Functionality or Out of Set Mallaghan Eng Steering Units 5800205X102 POWER STEERING UNIT PSC 200 Brea Po JP AE Clicking on the Record Number file Number will open the selected Claim Form Page 6 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 Spa brevini quarta3 The Claim Form has the following fields Mandatory Fields are in Blue Start New Claim Attach File Save Sign and Forward Claim Print Previous Next Delete A Va gini ZANE Futa pod ir gt It s mandatory to select Claim Type W Claim Creation User Toh eco pmi m T rI LU STUMER us igm mi ue i F SE J qos FARA Ld
14. open the file browser window and add a file Select file on your computer Warning it s possible to save files in this format pdf txt jpg bmp ppt gif tif doc xls zip msg docx xlsx pptx mp4 wie 1 V Reduce images larger than 800x600 pixel 9 g jpes jpg tif bmp png dib Page 13 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 DOP iipon QUarta3 Requested Returns RMA fields must be filled Mandatory fields are in Blue Item Part Number and Item Quantity About Problem please select from pop up Window and you Should also add other available info in the Customer Comment Field On Reparation LA Batch Quantity Inst Date Customer Comment Bip Comment ter Invoice DN Ret Failure Date RMA EMA REQUESTED RETURNS In this field you should add all relevant info about the claim to be completed with attachments if any NOTE by filling this field with the product serial number visible on the product tag and hitting TAB or ENTER the system automatically loads the Item part number Description and Item Code If the serial number is not available you can always either fill the part number directly on the ITEM field or start a search for it by typing a part of the part number Description or of its Item Code and hit Enter A new window will open where you can select the right part
15. Documents AND ATTACH A COPY or the RMA outside the parcel or case If not GOODS WILL NOT BE ACCEPTED by the incoming goods department Useful info If you cancel the confirmation E mail by mistake You can always retrieve the RMA once it has been accepted by selecting the Return Number from the Register and opening the Return Form then clicking in the RMA link as shown below f m brerm H Se OF mmia power Return SS lt gt Retun N 000870 Type Ret Tecnico Creation User Vanni Catellani Creation Date 98 01 2015 08 23 20 Work In Progress CUSTOMER Customer CEIEOO1 BREVINI IRELAND LTD Contact Gerard craven Email ger craven brevini ie Address UNIT D1 ALLENWOOD BUSINESS PARK Tel 353 45 890100 Town ALLENWOOD CO KILDARE ZipCode __ Protocol Martin Griffin Motors Return On Reparation w RMA RMA I i mae Click Here to print a new copy n gt REQUESTED RETURN Of the RMA Problem TECOS Missing or Wrong Component ltem SH7VR11A00022 Motor SH7VR 160 ON SAR LM REN 24 1 75 VSC 15 XXXX 000 V 160 080 XX XX Received M Batch Serial Number 1401 039043 1 2 3 e SR vi Quantity Invoice DN Ref a ins ve id Faure date Customer Comment When this box is ticked it means we confirmed the correspondence between When this box is ticked it means the the goods declared in the RMA and goods have been received what we really received in terms of part numbers and Qty
16. FP Quarta 3 Client Interface User Manual Version 1 Revision 0 of p brevini Quartas3 3 Anew window will open as below brevini SOP recto Registry Click here to access Claims Registry Claims Click here to start a new Claim Click here to access RMA Registry Returns Click here to start a new RMA External Assistance Click here to access E A Registry Click here to require an E A In the following pages there is a short description of the Software BFP Quarta3 Client Interface functions Page 3 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 A p brevim Quarta3 fluid power Blulink 4 CLAIMS Claims have two environments Claim Form Claims see below and Claims Registry Claims Claim List see below Claims Bva lt gt Claims Claim List Short shipment 22 4 15 Vertication fosossco LaNTERNA 3001182 801110125 1410 59 Short Shipment 22 4 15 Vermcation fzzeszors __ ao3e1sem003 NGOS DIRECTIONAL CONTROL VALVE ooozia HRS 130 MOTOR Wieck in Progress soszone FR 1S202001 eror HR S 2X 130 AG MOS SE320 N 300 cui Cucce Ca i o NE Ss basas COSS S a a Co DL Ld I ceciare that I nave resc anc accept the Information in the condicioni general sales RESPONSE TO CUSTOMER
17. In this case please add relevant info in the Motivation field It is not recommended to send more than one item or Part Number with the same RMA but when this is necessary you can add a new line clicking on the small button and filling the same information as above for the new item Page 14 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 A Va Quartas It is mandatory to click on the Accept box below before submitting the RMA The General Sales Condition link will open the file where you can find the information I declare that I have read and accept the information in the condicioni general sales Accept a General Sales Conditions NOTE while filling a Return it is always advisable to click on SAVE button after every operation in order to avoid losing your work if any problem occurs a d lt 2 of You should click on Sign Return once you complete filling the Claim Form to forward the claim to BFP This will open a new window like this re https quality brevinifluidpower com 37173 fl If the form lacks some information you can click here 001814 Status Change Question Do you confirm the change of state and the system shows you which of the fields needs to be completed Click on Execute to confirm Current Status Next Status a Warrenty Center Group Clienti amp Filiali v Please remember that if you forget
18. POWER STEERING UNTT PSC 2007 5052014 25 05 2015 HRTS2080001 Motor HR 57X 130 Aa MOS SEZON 08072014 27042015 KO060384 000 POWER PACK MKT6 PF MST2B50C 154 Si 001535 LOGN Lading Queniy Less logisi __ Gest sowos lprosiis a CIRIE re WE N NS SI E CAI EDI E E SS A CEE EEE EEE e CCIE a CAI EEE C ED TI il dali I TEC14 Oil Leakage External or Internal Techni 00 ill AAA g ha i i di l D IRSA RISI 3 SEE ROSE POCO AETR IE pply Filters Windows Ir ternet EX a AE RIT IRR irta i Apply Filters Parameters E Save search a Disable header filters Select a search E Add parameter 5 Remove parameter _ Permission of Status Change Add one of the parameters used recently v Close Date v Filters Option Window Close Date Contains Code Starts with Item Ends with Item Description Not Contains Kind Not begins like Problem Not ends like Protocol k lt gt Record Date lt Status gt Search key Search Parameter Click Here to start Search Page 5 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 Aa secon QUarta3 we Blulink Once the search is completed if there are matching records the window will show the number of matching elements Apply Filters Y Item Description Contains power Click HERE to
19. SCOMPARSA HH20550044 00 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 10 30317200000 10 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 100 30317200000 100 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 110 30317200000 110 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 120 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 130 gg B ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 40 30317200000 120 30317200000 130 30317200000 40 o o io C25 X AMBIENTI SALINI NIPLOY FASE 50 30317200000 50 ALBIARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 60 30317200000 60 ALB ARS AGS C25 X AMBIENTI SALINI TRSQLOY FASE 70 30317200000 70 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 38 30317200000 80 E E E E E E E E E E E E ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 90 30317200000 90 ALB C25 ARS AGS FASE 10 30309200000 10 You can refine the search adding further info in the fields and clicking on Execute Once you find the right item click on the corresponding ok button to select it If the Request is related to a System with more than one BFP product it may not be required to fill the product field In this case please add relevant info in the Motivation field Page 21 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 A Yarra QUarta3 Blulink It is advisable to fil
20. al sito Web non stato emesso da un Autorit di certificazione disponibile nell elenco locale Il certificato di sicurezza presentato dal sito Web stato emesso per l indirizzo di un altro sito Web problemi relativi al certificato di sicurezza possono indicare un tentativo di ingannare l utente o di intercettare i dati inviati al server consigliabile chiudere la pagina Web e interrompere l esplorazione del sito Web Fare clic qui per chiudere la pagina Web Continuare con il sito Web scelta non consigliata Ulteriori informazioni Page 1 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 A Va Quartas 2 Insert the Username and password you received from us in a separate E mail in the below fields Ea see gra TE TZ E Itaca Pagina iniziale Q Login l Q Myquipu Ta MOSA InUIVA 0 PASSI hu 1X E AIA oT gt A btosi aialitvoe OP Oe 2B OE Quartasz ue Blulink Langugg English v forgot the password n 0 o di i Lo ie SM d KaRa N hw di Insert Here your USERNAME Insert Here your PASSWORD NOTE For the FIRST ACCESS ONLY you will be prompted the below window requiring you insert YOUR OWN PASSWORD i i https quality brevinifluidpower com 3 i land Se Change password After the above password change always use YOUR OWN password for any new access Page 2 23 B
21. and on top line will appear the sentence Item Description Contains External Assistance External Assistance List Item Description Contains S6CV Record Date Closure Date Item Code Item Description TECOS Irregular Functionality or Out of Setting Problems Resolutiom ce 03 04 2014 05 05 2014 S6CV12A00050 Pump S6CV 128 M BF 11 D 23 HER 42 42 2 Problems Resolutiom FLUIDSYSTEM urgente 24 04 2014 02 09 2014 S6CV12A00129 Pump S6CV 128 M EF 11 D 27 HME 25 252 franenma l carvi rannas Dima GACY 128 M RE 11 G HIR 4 47 791 Tmannilar Fiunrtinnalit ar Mae nf Cartina penblame Raenbitinm l rrai naw cnicocaD fiaimamnia Clicking the Record Number file Number will open the selected Claim Form Page 19 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 of p brevini Quartas The External Asssitance Formhas the following fields Start New Claim Attach File Save Sign and Forward Claim Print Previous Next Delete SEZ Please select Assistance Type Estimate Number noci 17 Type si Creation User Customer Signabzer Address Town Protocol File Number Company Data and User E mail are automatically loaded by the System for any new claim and cannot be edited Assistance Type System startup Application certification or Problems Resolution should be specified selecting it from the pop up window Protocol Field should be
22. filled with Customer s file reference number and or other reference text to help future search If you need to attach files to the claim you should open Attach file Window Click Here to add a a a a i rr TT i new attachment link B a Click Here to open the file browser window and add a file Page 20 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 OP spons 2 QUarta3 Request Detail fields must be filled Mandatory fields are in Blue Problem Please select from pop up Window and you should also add other available info in the Customer Comment Field REQUEST DETAIL Problem Batch In this field you should os add all relevant info este FT Faaa Date about the Request to be Eee oe attachments if any NOTE by filling this field with the product serial number visible on the product tag and hitting TAB or ENTER the system automatically loads the Item part number Description and Item Code If the serial number is not available you can always either fill the part number directly on the ITEM field or start a search for it by typing a part of the part number Description or of its Item Code and hit Enter A new window will open where you can select the right part number K Remove Filter Item Code contains v Description Contains y List on more pagese v 100 v ARS E io ATTREZZATURA TAPPO CHIUSURA G3 8 A
23. ine will appear the sentence Item Description Contains lt 1 1 9 Se Protocol Contains motors LS E ETD I GSS i a Clicking on the Record Number file Number will open the selected Claim Form Page 12 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 Ag pa brevini Quartas The Return Form RMA has the following fields Start New Claim Attach File Save Sign and Forward Claim Print Previous Next Delete LOG A y A D Please select Return Type Retun N Type Ret Creation User 06 07 2015 10 35 41 Creation Date CUSTOMER Customer eee CS BREVINIRELANDETD ____________________ Contact _ 1u4 q le i p xm j amp Address UNIT D1 ALLENWOOD BUSINESS PARK Tel 35 3 45 890100 Town acode O E Protocol Return I On Reparation A RMA RMA File Number Company Data and User E mail are automatically loaded by the System for any new claim and cannot be edited Return Type Logistical or Technical should be specified selecting it from the pop up window Protocol Field should be filled with Customer s file reference number and or other reference text to help future search If you need to attach files to the claim you should use Attach file Window F fe https quality brevinifluidpower com 37173 ShowLinks 0 237841590880444 Click Here to add a new attachment link Click Here to
24. l the APPLICATION DATA part of the Form see below with all the available information about the application Attachments such as pictures drawings and the Hydraulic scheme of the machine are always recommended as will allow us to better understand the problem and therefore prepare the Service accordingly APPLICATION DATA Drvetive I Engine speed npm Motor pumo diwe ratio lf Yes please attach it Working cycle avaiable L If Yes please attach it Theoretical flow rate l min Measured flow rate l min System pressure relief valve setting bar e Measured peak pressure bar SE Measured casing pressure mean bar S Hydraulic layout a vallable Ambient temperatura C Ea Work temperature C __ Fita Type der sii li sua A Suon M Prespa Fe Fieu Fiter grade Beta Ratio x Bypass Work hours since last filter change It is mandatory to click on the Accept box below before submitting the RMA The General Sales Condition link will open the file where you can find the information I declare that I have read and accept the information in the condicioni general sales LI General Sales Conditions Page 22 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 f Qf brevini Quarta3 Blulink NOTE while filling a Request for Assistance it is always advisable to click on SAVE button after every operation in order to avoid losing your work if any problem occurs D Ss
25. levant info about the claim to be completed with any attachments NOTE by filling this field with the product serial number visible on the product tag and hitting TAB or ENTER the system automatically loads the Item part number Description and Item Code If the serial number is not available you can always either fill the part number directly on the ITEM field or start a search for it by typing a part of the part number Description or of its Item Code and hit Enter A new window will open where you can select the right part number Faven Ureauon Ware Ubi J 2U 1D UF 12 OU FUS reauon e https quality brevinifluidpower com 37173 z Find data to fill fields k Remove Filter Item Code Description Item Code ATTREZZATURA TAPPO CHIUSURA G3 8 A SCOMPARSA HH20550044 00 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 10 30317200000 10 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 100 30317200000 100 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 110 30317200000 110 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 120 30317200000 120 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 130 ALB ARS AGS C25 X AMBIENTI SALINI NIPLOY FASE 40 C25 X AMBIENTI SALINI NIPLOY FASE 50 30317200000 130 30317200000 40 30317200000 50 ALB ARS AGS C25 X AMEBSENTI SALINI NIPLOY FASE 60 30317200000 60 ALB ARS AGS C25 X AMBIENTI SALINI RLOY FASE 70
26. lt 2 of You should then click on Sign Return once you complete filling the Form to forward the same to BFP This will open a new window like this me https quality brevinifluidpower com 37173 fl If the form lacks some information you can click here 001814 and the system shows you which of the fields needs to be completed Click on Execute to confirm Please remember that if you forget to click on Sign Return and then confirm with Execute the Return will remain in the Status Creation and BFP cannot see nor process it Further information and feedback can be found looking in the RED OUTLINED boxes Response to Customer see example below RESPONSE TO CUSTOMER Response to customer Please remember also that General Assistance Conditions will apply In order to organize the Service once you submit the Service Request Form we ll ask you to confirm you accept said conditions by signing a form that will be sent via E mail to the login E mail adress By signing said Service Conditions you will accept that the cost related to the Service is Invoiced to Your Company following a Service Price List also avaiable upon request Page 23 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0
27. the form lacks some information you can click here uestion Do you confirm the change of state and the system shows you which of the fields needs to be completed Current Status Next Status Fog 4 Warrenty Center Group Clienti amp Filiali v User BFIRLUTOA all E Date Click on Execute to confirm Please remember that if you forget to click on Sign Claim and then confirm with Execute the claim will remain in the Status Creation and BFP cannot see it nor process it Information about the claim status and our Feedback can be found in the RED OUTLINED box Response to Customer see example below RESPONSE TO CUSTOMI Response to customer Page 9 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 OP respon squartes 5 Returns Returns have two environments Return Form Return and Returns Registry Returns List returns Return Returns List Retums CUSTOMER coni EREVINI IRELAND LTD en Gitto UNIT Di ALLENWOOD BUSINESS PARK ALLENWOOD CO KILDARE Metlaghan Eng Steenng Units On Reparation Si AMA pua REQUESTED RETURNS TECOS Imeguler Functionality or Out of Sefting Power STEERING UNIT Psc 200 20 Serial Number Ves noe InvoiceDN Ref 164488 rate pete I
28. to click on Sign Return and then confirm with Execute the Return will remain in the Status Creation and BFP cannot see nor process it Once you forward the Return Request this will be processed and you will receive an E mail sent to the address specified in the form the login E mail address with the RMA as a PDF attachment see example below please note that in the RMA there are the Shipping address and the instructions at V a finid power RMA Shipment Adress Brevini Fluid Power S p A Via M 6 42124 Reggio Emilia Ital tel 0522 270711 moti N RMA 001012 P salesclaims brevinifluidpower com Customer BREVINLIRELAND LO Shipment Instructions Address UNIT D1 ALLENWOOD BUSINESS PARK Protocol Mallaghan Eng Steering Unj Zip Code Town Requester ALLENWOOD CO KILDARE Kathleen Griffin SHIPMBENT NOTES Shipment address is ee EEA Items sto be returned tel 0522 270711 salesclaims brevinifluidpower com IT IS MANDATORY TO QUOTE PRESENT RMA NUMBER IN THE DELIVERY DOCUMENTS AND ATTACH A COPY OF THE RMA OUTSIDE THE PARCEL OR CASE IF NOT GOODS WILL NOT BE ACCEPTED AUTHORIZED RETURNS Problem TEC09 Irregular Functionality or Out of Setting Item 5800205X102 POWER STEERING UNIT PSC 200 20 X Batch Quantity 9 Invoice DN Re 164488 Page 15 23 BFP Quarta 3 Client Interface User Manual Version 1 Revision 0 f ge herini Quarta3 WARNING It is MANDATORY to quote the RMA NUMBER in the Delivery
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