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WD ShareSpace™ User Manual

1. To configure system general setup settings 1 Assign a device name for this storage device in the Device Name field The device name can contain up to 15 characters including alphabetic numeric space and most special characters 2 Enter the brief description for this storage device in the Device Name Description field The maximum length of the description must not be more than 256 alphanumeric characters 3 In web access protocol select either of the following web access protocols Hypertext Transfer Protocol HTTP is a communications protocol for the transfer of information on the intranet and the World Wide Web Hypertext Transfer Protocol over Secure Socket Layer or HTTPS is a URL scheme used to indicate a secure HTTP connection It is syntactically identical to the http scheme normally used for accessing resources using HTTP HTTPS provides a more secure means of configuring your device but may affect the responsiveness of the user interface To set the date and time manually deselect Enable next to NTP Service Select a time zone from the Time Zone list Adjust the date and time manually in the Date amp Time lists Click Submit DD pi gt NETWORK STORAGE MANAGER 35 WD SHARESPACE USER MANUAL Alerts Setup Using the Alerts Setup submenu you can configure e mails or popup messages that provide alerts for system conditions fan operability over temperature hard drive volume network and USB st
2. Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing REPLACING A DRIVE 90 WD SHARESPACE USER MANUAL To replace an internal drive 1 Turn off the system and all the peripherals connected to it Unplug all cables from the power outlets Place the enclosure on a flat stable surface Observe ESD precautions when handling a system component pl e w y Remove the system cover a Loosen the two captive screws on the rear of the system cover b Slide the cover towards the back of the system until the tabs on the cover disengage with the slots on the unit c Lift the cover to remove it then set it aside DO 6 Remove the drive from the drive bay CAUTION When pulling out the hard drive using the mounting rails handle use your hand to support it from underneath so it does not fall a Pull on the center of the mounting rails handle and move the assembly from side to side to disengage the side latches Carefully slide the drive forward approximately 1 inch from its bay b While pulling out the drive assembly with one hand use your other hand to support the drive while sliding it out of the enclosure REPLACING A DRIVE 91 WD SHARESPACE USER MANUAL 7 Remove the drive carrier a Flex the back pin of the side rail from the h
3. accessing 20 25 Mac 20 25 using Linux 20 25 using Windows 20 25 WD SHARESPACE USER MANUAL advanced mode 33 basic mode 28 features 26 mediatab 68 network tab 47 status tab 76 storage tab 52 system tab 34 toolbar 27 Ul overview 27 users tab 70 using 25 Network storage system using 87 O Obtaining service 102 P permissions folder share 73 USB share 75 pop up message alert setup 37 ports 7 power button 5 pre installation requirements 3 Product registration 4 Q quota configure 64 R RAID default configuration 58 RAID levels 57 RAID management 54 RAID options 58 reboot 31 Registration product 4 Regulatory compliance 101 remote access setup 80 replacing a drive 90 reset button 7 restore system to factory defaults 42 RoHS 102 RSA key generate 44 INDEX 106 S Safety compliance 101 scheduled downloads creating 82 security slot 7 Service WD 102 104 share access data 17 using WD Discovery 17 create 23 60 delete 24 shares 59 browse 17 shortcut creation 18 shutdown 31 shutdown reboot 31 Software GPL 103 source share folder setup 63 specifications 1 SSL certificate generate 44 status 76 logs CIFS 78 FTP 78 settings 79 system status 76 storage 92 disk manager 53 downloads 66 67 change password 67 setup destination share 66 folder shares 59 quota 63 65 datavolume user quota 65 manage quota 63 user usb shares 61 usb disk 61 usb to netw
4. Ethernet connection network adapter router switch or hub port Pentium Ill class 500 MHz or newer Operating system Windows 2000 XP 2003 Server Vista latest service packs required Mac OS X 10 4 11 and 10 5 2 Local network Router switch Gigabit required to maximize performance Wide Area Network Broadband internet connection required for remote access using MioNet Pre installation Before unpacking and installing the system select a suitable site for the system for maximum efficiency Place the device in a site that is Near a grounded power outlet Clean and dust free Qna stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields from electrical devices such as air conditioners radio TV transmitters etc GETTING STARTED 3 WD SHARESPACE USER MANUAL Recording Your WD Product Information In the following table write the serial number and model number of your new WD product found on the label on the bottom of the device Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support Serial Number Model Number System and Software Notes Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your first telephone
5. USB optical drives CD DVD combo or DVD dual multi drive are not supported For instructions on how to connect a USB hard drive to the network storage system see USB Auto Backup Feature on page 92 2 On the USB Management page click the USB Disk tab 3 Select the USB hard drive to format then click the Format icon A dialog box appears warning that all data will be erased Y Warning All partition s and data will be erased and only one partition will be created with the file system specified Are you sure you want to format this USB Disk Cancel NETWORK STORAGE MANAGER 61 WD SHARESPACE USER MANUAL Warning Formatting hard drives erases all the disk contents including partition tables logical volumes and all shared folders and subfolders and files Perform this procedure only when it is safe to proceed When formatting a USB hard drive only one partition is created and the partition is formatted as FAT32 4 Click OK 5 Disconnect the USB hard drive from the network storage system To safely remove a USB hard drive Note Whenever a USB device is disconnected without first being ejected or dismounted there is a risk of data loss or damage to the USB hard drive With the safe remove disk option you can safely remove any USB hard drive attached to the device 1 On the USB Disk tab select a USB hard drive 2 Click the Safely Remove Disk icon 4 Windows Internet Explorer S j Are you sure you w
6. automatically from the local DHCP server Selecting Static IP as a network mode requires you to enter IP information such as IP address Default Gateway and DNS Servers 3 Click Submit Users See Creating Users on page 20 Folder Shares See Creating Folder Shares on page 23 NETWORK STORAGE MANAGER 30 WD SHARESPACE USER MANUAL System Status The System Status option displays general information about the system such as device name firmware version current date time system uptime IP address volume usage and volume RAID type Click System Status in the basic mode home screen to access system information System Inom Device Name L f 0 6 1 524 with ionet 2 3 9 4 bult on Wed May 14 15 05 11 CST 2008 Date Time Mon 07 Jul 2008 13 51 17 0700 FTA ne Wise Gralem Upton IP Address EF 2 25 002 87 i Datavelume Wage DateVolume RAID Type Coapynghi 2008 Western Dasal Tesheabogers Tee AS mghia merce Remote Access See Remote Access Setup on page 80 Shutdown Reboot The Shutdown Reboot menu allows you to perform a system reboot or shutdown Basic Mode Shutddos Giph Gi 2000 Wissam Catal Technolog Ing A nghi aaa Created Bhe page in TIAME jainnit To perform network storage system shutdown 1 Click Shutdown Reboot in the basic mode home screen 2 On the Shutdown Reboot page click Shutdown 3 Click OK Windows Internet Explorer 2 j re you sure you w
7. gt WD Discovery 3 Click on WDShareSpace in the Network Drives Found list and point to and click Browse Network Shares in the Things To Do list WD Discovery Network Drives Found Things TO DO ma B AY ee 4 Enter the User Name and Password then click OK The account you provide should have administrator rights on the target remote device 5 After successful login the share folders on the device are listed Click a network share path to view and access share files in Windows Explorer ts Pointer hee WD Discovery Cc a Browse Network Shares i Download Z Public X SYSTEM SETUP amp WD DISCOVERY 17 WD SHARESPACE USER MANUAL Desktop Shortcut Creation WD Discovery can create a desktop shortcut that points to a networked WD ShareSpace Follow these steps to create a desktop shortcut 1 Ensure that the device is powered on and connected to the network 2 Click Start 5 Programs 5 WD Discovery 3 Click on WDShareSpace in the Network Drives Found list and point to and click Create Desktop Shortcut in the Things To Do list i Network Drives Found Things TO DO WOShareSpace gt 4 Adialog appears informing you that the desktop shortcut has been created successfully Click OK Turning Identify LED On or Off Users with multiple WD ShareSpace devices can use the Identify LED feature to find out which WD ShareSpace in the network is currently being accessed via WD Discovery WD Disc
8. to the extent permitted by applicable law and 4 a copy of the GPL is included on the enclosed CD may be obtained at www gnu org and may also be found at support wdc com download gpl APPENDIX 103 WD SHARESPACE USER MANUAL WD Service and Support If you need additional information or help during installation or normal use of this product visit our product support website at support wdc com and choose from these topics Warranty Services Obtain warranty information warranty status extended warranty product replacement RMA status and shipping and packaging information Downloads Library Download installation software and drivers Technical Information Access product specifications technical tips and the online forum Knowledge Base Explore our expert knowledge base and Frequently Asked Questions Service Partners Find available WD approved service and support in your region Contact Support Contact a support representative by e mail Rebates Check the status of rebate submissions Localized Support Display service and support information in various languages When contacting WD for support have your WD product serial number system hardware and system software versions available support wdc com www westerndigital com 800 ASK 4WDC North America 949 672 7199 Spanish 800 6008 6008 Asia Pacific 31 20 4467651 EMEA Western Digital 20511 Lake Forest Drive
9. 00680408 20 37 59 i E Fedora 8 Liv KDE iG D27 ME H gt 00670408 20 39 31 pe ht Submit E Informaben lt Complete Incomplete Stopped 0 Downloading Queue Schedule SCHEDULED DOWNLOADS 85 WD SHARESPACE USER MANUAL To customize the Downloader settings 1 2 On the Downloader page click the Settings tab Select a number to specify the maximum number of simultaneously running downloads in the Max Running No field Specify the decimal numbers to limit the downloaded speed if you don t want to consume the entire available bandwidth in Downloader in the Download Speed field Set up the proxy to download files if your network environment doesn t allow making direct connections to an external network in the Proxy field Click Enable next to Schedule to enable scheduled downloading time Periods of time during which downloading is allowed are indicated in yellow Click Submit Mote L The Maz Running Me Balj shows gmukansous gcornloads 2 Lim eno SCHEDULED DOWNLOADS 86 WD SHARESPACE USER MANUAL External USB Drive Sharing amp Backup Sharing Data on a USB Hard Drive You can share data on your USB drive with other users connected to the network storage system To share data on a USB hard drive 1 Connect a USB hard drive to any of the three USB ports The front port is USB1 and the two rear ports are USB2 and USB3 from top to bottom Note The network storage syste
10. 2 Kit COntehiSss adam tase ed ene ha ee aad pel ae ee eee ae 2 PCCCSSOMCS ariana i a be MAALAB as oes ee Ge ee 2 System RequirementS 000 eee eee eens 3 Pre INStallaliOn naat mah owed aw OY aw eee NG eid amd oes 3 Recording Your WD Product Information 00000 eee ae 4 Registering Your WD Product 0 00 eee eee 4 3 R AlUICS oc iei cues ese ie hee eee ee 5 System VIEW arabia BG a ER BANA NGARAN E oe ed 5 LED IndiGalorS nma a tcdos tad oad EL KA ADARNA teed MANGARAL 6 USB Backup BUON ic at pa mahawa n TA Aw BAG nae eee BN 7 Ee AA PA AA AA 7 Rese BURNOM aac G RAANG DAAN BAG ceed KITA BIDA EEE PAENG 7 Kensington Security Slot a 7 4 Hardware Setyp 2 anuna nanananananan 8 Connect the Network Storage System aaaaa 8 5 System Setup amp WD Discovery sausan n 9 SAC AA AA ARA 9 Setting up the Device sid kaa maa a Npa kA EG kaka 11 Mapping a Network Drive 00 ees 14 Browse Network Shares 02 0a 17 Desktop Shortcut Creation ees 18 Turning Identify LED On or Off 426034 kee eoue esa DADANG 18 TABLE OF CONTENTS i 6 Creating USERS AANI AA NAA 20 7 Creating Folder Shares 23 8 Network Storage Manager 25 Network Storage Manager Features 26 User Interface Overview 0 200 27 Basic MODE seed RA TAG ND Ka a ees 28 Advanced
11. 86 downloads menu 66 drive WD SHARESPACE USER MANUAL replacing 90 Drive format 1 E e mail notifications setup 36 Environmental compliance China 102 ESD precautions 90 Europe CE compliance 101 extend span 45 F FCC Class B information 101 features backup button 7 format and configuration 5 ports 7 reset button 7 security slot 7 system view 5 file sharing protocols 60 firmware update 38 folder share permissions 73 folder shares 59 access rights 73 creating 23 Format and configuration 1 FTP accessing data 81 FTP logs 78 G general setup 35 general setup settings configure 35 getting started 1 GNU general public license 103 GPL software 103 group account create 72 delete 73 modify 73 group accounts assign access rights 74 H hardware setup check network setup 8 INDEX 105 connect the system 8 HDD standby enable 45 ICES NMB 003 compliance 101 Indicators 6 indicators 6 initialize system 9 introduction 1 iTunes server service 68 enable 69 streaming audio 69 K kit contents 2 L LAN submenu 48 Limited warranty 102 log settings configure 79 logs FIP 78 settings 79 system 76 M manage RAID 57 configure 58 options 58 manage volume 54 options 56 media 68 iTunes 68 network 47 LAN 48 services 49 workgroup setup 50 network drive mapping 14 network mode 30 network service enabling 50 network settings configuration 48 Network Storage Manager 25
12. Lake Forest California 92630 U S A Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo and MioNet are registered trademarks in the U S and other countries and WD ShareSpace and WD Discovery are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2008 Western Digital Technologies Inc All rights reserved 4779 705006 A01 Jul 2008 APPENDIX 104 Index A admin login password change 38 audio streaming in iTunes 69 Auto backup 87 backup button 7 backup data system to USB hard drive 88 USB hard drive to system 88 C CE compliance 101 change password downloader 67 China RoHS 102 Compliance regulatory 101 configuration menu 40 D data backup 87 date amp time 29 destination share setup 62 66 device name 29 disk manager 53 domain set b1 download queue change order 85 download task create 84 Downloader 82 accessing 82 command icons 84 features 82 Ul overview 83 using 84 Downloader destination share setup 66 Downloader password change 67 Downloader settings configure
13. Modri paaa daka tke thew a e KA a 33 9 MioNet Remote Access 2 cence 80 Remote Access Setup id pagana NAMAMANA chests ASA 80 10 Accessing Data via FIP 0c cence eens 81 11 Scheduled Downloads 0ee eee eenee 82 Downloader Features cic bb ada eh eee he eee NAA 82 12 External USB Drive Sharing amp Backup 87 Sharing Data on a USB Hard Drive 0 aa 87 USB Auto Backup Feature a 87 13 Replacing a Drive cc cece eee 90 ESD preCaullOns crass cua eee ea Waa NANA NAN UN ANG 90 14 Troubleshooting 00 ccc eee eee eee 94 15 ADDGNGIG s siece eee eee eeree eee teehee eee 101 Regulatory Compliance 0 0 cee eee 101 TABLE OF CONTENTS ii Environmental Compliance China 00 000 aaa 102 Warranty INTORMATION s eiee ete eet ob KANAN Baw NGA NAG AG 102 GNU General Public License GPL 0 0 eee ees 103 WD Service and SUPPON ysis aes cba ees Pecans 104 INDEX AA cies eee hide eee eA 105 TABLE OF CONTENTS iii WD SHARESPACE USER MANUAL Introduction Congratulations on your purchase of WD ShareSpace a high speed network attached storage system with a space saving footprint This system is equipped with WD drives using WD GreenPower technology for efficient cooling and power saving The multi level RAID support and high speed interfaces deliver high performance for small offices or home users and is ideal for backing up and s
14. Save the current configuration prior to restoring the factory default settings 1 On the Configuration Management page click Factory Default Restore 2 Click OK During the system restore process the system will turn off power LED and blink backup LED Wait until the system restore process is completed Note You cannot access the configuration web pages if you forget the administrator password IP address setting or device name Use the reset button to restore these settings including IP setting device name and administrator password to factory default configuration To use this function press and hold the reset button on the back of the device next to power interface for at least 10 seconds The system reboots automatically and you can then use the default settings to access the device Advanced Configure the device s identification LED and configure the system for a secure connection by generating a key and an SSL certificate automatically or manually using the Advanced menu System Identification identifies the location of the device If you have multiple devices installed you can use this function to turn on the identification LED and know which device you are configuring If the HDD Standby function is enabled the hard drives go into standby mode to save power after a fixed period of no activity This period varies from 125 seconds to 375 seconds Note The fan will continue to operate even when the hard drive s spin dow
15. Users menu allows administrators to create edit and delete user accounts from Access Control list management System Network Storage Media Users Status NETWORK STORAGE MANAGER 70 WD SHARESPACE USER MANUAL To create a new user account With this feature you can create user accounts on the network storage system and further customize these accounts with privilege levels 1 Click the Create icon Note The user name and password can contain up to 15 characters including alphabetic numeric underscore space and most special characters 2 Click Grant Administration Rights to provide the user with administrative rights Administration rights allow the user to configure the device Enter the user name in the User Name field Enter the user s full name in the Full Name field Enter the password in the Password field Re enter the password in the Confirm Password field Select a previously created Group for the user to join from the Group List Click the gt gt button Create a private user share at the same time by clicking Yes next to Create User Private Share The new user is granted Full Access to the private share The private share name is the same as the user name O ONO TP w 10 Select a volume that you want the user to access 11 Select a file sharing protocol 12 Click Submit System Network Storage Media Aser Status To modify a user account 1 Select the user account to modify then click
16. contact with WD technical support Register online at register wdc com GETTING STARTED 4 WD SHARESPACE USER MANUAL Features System View neraadaada G r 1 Power button 5 Power port 2 LED indicators 6 Reset button 3 USB backup button 7 Ethernet port 4 USB port 1 Auto backup 8 USB ports 2 and 3 9 Kensington security slot Power Button Important The device powers on automatically upon initial connection to power which may take up to three minutes During this time do not press the power button The power button turns the device on or off To turn on the device press the power button and hold down until the LED flashes once then release The LED remains off up to 30 seconds as the device powers up Holding the button down for four seconds powers off the device FEATURES 5 LED Indicators WD SHARESPACE USER MANUAL The LED light emitting diode indicators on the device provide information about the status of the system its hard drives and network connection The LEDs on the system indicate the following Indicator Color and icon Power Green O Hard drives Green GD ia Ss 2 ED E ia Amber 4 Green Amber Green Amber Ethernet Green front Syst
17. device uses the following rules to handle the conflict Deny Access will have the highest priority Full Access Read Only Full Access If the access control is assigned to users or groups the full access read only and no access Icons appear on the Share Access page You can move your mouse over the icon to view the user or group list S51 Network Slorage Bedii Leery iatis To edit the access rights of users or groups 1 Select the share you want to modify then click the Edit 4 icon 2 Click Enable next to Public Access to allow everyone to access the share 3 Select an access option 4 In the Not Assigned Users list select the users to whom you want to grant full access read only permission or no access to the share Click the gt gt button In the Not Assigned Groups list select the local groups to which you want to grant full access read only permission or no access to the share 7 Click the gt gt button 8 Click Submit on NETWORK STORAGE MANAGER 75 WD SHARESPACE USER MANUAL Status The Status tab provides access to the following configuration options System Status System Logs System Status The System Status menu displays general information about the system such as device name version current date time system uptime IP address volume usage and volume RAID type System Logs The System Logs submenu displays the events recorded by the System
18. folders that can be used to organize and store files on your WD ShareSpace network storage system Shares can be shared with everyone public or with selected users on your network private The device comes preconfigured with two shares Public created automatically after initial setup Shared Music for storing music files you want to share with other users When iTunes Service is enabled you can browse the music files on iTunes For more information on how to enable iTunes Service see To enable or disable the iTunes Server Service on page 69 Shared Pictures for storing image files you want to share with other users Shared Videos for storing video files you want to share with other users Download for saving files using Downloader see Scheduled Downloads on page 87 Important Do not change or delete the default share names Disruption of file sharing could result The administrator can create private shares accessible only by user name and password when setting up a user account see To create a new user account on page 21 or by setting permissions on an existing share see Folder Share Permissions on page 73 You must first access Network Storage Manager to create a share See Accessing Network Storage Manager on page 20 The Folder Shares menu provides access to a list of available shares Copmghi 2000 Wester Decal Techoslogias In AN nights ragariad To create a
19. organize and store files on your WD ShareSpace network storage system Shares can be shared with everyone public or with selected users on your network private The device comes preconfigured with two shares Public created automatically after initial setup Shared Music for storing music files you want to share with other users When iTunes Service is enabled you can browse the music files on iTunes For more information on how to enable iTunes Service see To enable or disable the iTunes Server Service on page 69 Shared Pictures for storing image files you want to share with other users Shared Videos for storing video files you want to share with other users Download for saving files using Downloader see Scheduled Downloads on page 87 Important Do not change or delete the default share names Disruption of file sharing could result The administrator can create private shares accessible only by user name and password when setting up a user account see To create a new user account on page 21 or by setting permissions on an existing share see Folder Share Permissions on page 73 The Folder Shares menu provides access to a list of available shares System Network Storage Media Users Status Homa Folder Shares Share Volume Datavolume DataYolume a6 to share hes via the NFS protocol NES gt addresses for each Shara iiiar NES NETWORK STORAGE MANAGER 59
20. s password To change the Downloader s password 1 2 On the Downloads page click the Change Password tab Enter a password in the Change Password field The maximum length of the password must not be more than 16 alphanumeric characters Re enter the password in the Confirm Password field Click Submit System Network Storage si NETWORK STORAGE MANAGER 67 WD SHARESPACE USER MANUAL Media The Media tab provides access to the iTunes menu System Hetwork Storage i Media Corporation All mghts reserved ng O 2001 2008 Weslem Desh iTunes Enable the iTunes Server Service and customize the service settings using the iTunes menu iTunes Server Service allows iPod and iTunes users to share and play music on the network storage system When the iTunes Service is enabled in the Network Storage Manager you or anyone connected to the network storage system can play music files stored on the system using iTunes This service creates a virtual music library on the device and treats it as an iTunes repository making it possible for music files to stream from the network storage system to Windows or Mac computers running iTunes The iTunes Server Service supports the following file types mp3 wav aac Note The iTunes server service requires the presence of the Public Shared Music share folder Do not rename or delete Shared Music if you want to use the iTunes server You must recreate or r
21. share 1 Click Folder Shares in the Basic mode home screen 2 Click the Create icon 7 3 Enter a share name in the Share field The share name can contain up to 32 characters including alphabetic numeric or underscore characters 4 Enter a brief description in the Description field CREATING FOLDER SHARES 23 WD SHARESPACE USER MANUAL 5 Click Submit E7 Basic Mode Home Poder Shares submit ff cancel Cegynghi 200A Western Mubal Tochigi Ino AM nghi rere To delete existing shares WARNING Deleting a share erases all data on the share All files and folders on the share will be lost 1 Select the share to delete 2 Click the Delete icon 3 Click OK CREATING FOLDER SHARES 24 WD SHARESPACE USER MANUAL Network Storage Manager Network Storage Manager is a powerful and convenient web based remote management solution for WD ShareSpace Accessing Network Storage Manager You can manage and configure your network storage system by entering the web based user interface Windows 1 2 3 Ensure that the device is powered on and connected to the network If WD Discovery is not running click Start gt Programs gt WD Discovery Click on WDShareSpace in the Network Drives Found list and point to and click Configure in the Things To Do list The login page appears Type in the administrator name and password In the Tool list click Network Storage Manager In the Language
22. system Can I back up all data from a USB hard drive with multiple partitions to the device No Only data stored on the first partition of the USB hard drive is backed up to the network storage system TROUBLESHOOTING 95 WD SHARESPACE USER MANUAL System cannot connect to a network and network status indicator does not light Make sure the network cable is securely attached to the correct connector on the rear panel of the device Try a different network cable Make sure switch or router has power Do the following Check the cabling and network equipment to make sure that all cables are properly connected Try another port or hub on the switch Cannot view web user interface in the web browser Make sure JavaScript is enabled in your browser The following describes how to enable JavaScript using Internet Explorer 6 0 and Mozilla Firefox 1 0 and 1 5 for Windows To enable JavaScript in Internet Explorer 6 0 1 On the Tools menu click Internet Options 2 Click the Security tab then click Custom Level 3 Scroll down to Active Scripting then click Enable 4 Click OK To enable JavaScript in Mozilla Firefox 1 0 1 On the Tools menu click Options 2 Click Web Features 3 Click Enable JavaScript then click OK To enable JavaScript in Mozilla Firefox 1 54 1 On the Tools menu click Options 2 Click Content 3 Click Enable JavaScript then click OK TROUBLESHOOTING 96 WD SHARES
23. to appear on the System CIFS and FTP logs NETWORK STORAGE MANAGER 79 WD SHARESPACE USER MANUAL MioNet Remote Access Remote Access Setup WD ShareSpace comes with MioNet enabled by default If MioNet is not already installed on the client computer follow the instructions under System Setup on page 9 The Remote Access menu allows you to configure the MioNet service on the storage device Loong 2000 Westam Doim Tactinologens inc All ngReg r Wed MioNet service status messages MioNet service connection status Started MioNet service is started Stopped MioNet service is stopped and will start on system restart Disabled MioNet service is disabled and will not start on system restart MioNet registration status Unregistered Not currently registered to a MioNet account Registered Already registered to a MioNet account Note A mouse over of the registration status shows the MioNet account name if the device is registered To register with MioNet go to www mionet com wdsharespace MIONET REMOTE ACCESS 80 WD SHARESPACE USER MANUAL Accessing Data via FTP You can access data in a shared folder on WD ShareSpace from anywhere using an FTP client software program An FTP client software program must be installed on the broadband connected computer you are using to access the device 1 Open an FTP client software program 2 Enter ftp username IP address as the host name e
24. will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 available from the US Government Printing Office Washington DC 20402 The provided Ethernet cable must be used between the unit and network connection to comply with FCC Part 15 Class B and EN 55022 Class B ICES NMB 003 Compliance Cet appareil de la classe B est conforme a la norme NMB 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuve pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 Sdret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE Compliance for Europe Verified to comply with EN55022 for RF emission EN 55024 for Generic Immunity as applicable and EN 60950 for Safety APPENDIX 101 WD SHARESPACE USER MANUAL Environmental Compliance China ABE ARTKRLKRA ERR Toxic Hazardous Substances and Elements Table ASA ED MIR Ss w o m O it EH BILAN AS
25. AP NN ESI 11363 2006MEMABERUT Na BAN EG KIA RP ERREGE BR PHS MASI 1363 2006428 IM KR ARA CEPUP WRZE EPUP HEMAAHRMARA PEA RAEN FARM AEEEBIE HERE IBM AER ERE A EPUP P3 PR Ka PINE ERA TERE m AP RE Ca BAH Ek MHA AE A EPUP KATITIKAN EPUP Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will be fre
26. Changing the RAID configuration causes all volumes and data to be lost System Network Storage ligers Dils PSII I ist Warmin paira L Ths proces ares all the date in the volume Burning woluime rebueld ihe deve will tum on backup LED aed bank pasali Pigsa wae welll valuma AA RAID Redundant Array of Independent Drives refers to an array of multiple independent hard drives that provide high performance and reliability RAID function depends on the number of drives present and the RAID level selected The network storage system supports the following RAID levels Stripe RAID 0 Provides data striping spreading out blocks of each file across multiple hard drives but no redundancy This improves performance but does not deliver fault tolerance If one drive fails then all data in the array is lost Mirror RAID 1 Provides disk mirroring Mirroring creates an exact copy or mirror of a set of data on two drives which increases reliability on a single drive If either drive fails the other continues to function as a single drive until the failed drive is replaced Note this RAID type has the highest disk overhead 100 of all RAID types Span JBOD Combines drives into a linear fashion to create one large logical volume It provides no fault tolerance nor does it provide any improvements in performance compared to the independent use of its constituent drives Span JBOD of two disk partitions as a single l
27. Configuration utility You can view information such as file and services requested on the device requests and records between the device and client computers or printer events You can also change the order and number of the log entries shown in log pages NETWORK STORAGE MANAGER 76 WD SHARESPACE USER MANUAL System The System tab displays system logs on the device The System Logs record significant problems that occur in the system You can obtain information from the following conditions or errors that may occur in the system components hardware or software components System shutdown System reboot Network Storage Manager utility failed to restore Fan failed or defective fan System temperature exceeds a threshold value Disk SMART failure Volume failed or do not exist Volume space is full or close to 100 Unsafe removal of a USB mass storage device Extend volume failed Resync volume failed The following types of events are logged Critical An event such as fan failed system temperature has exceeded the threshold level Disk SMART failed volume space is full or close to 100 extend volume failed or resync volume failed When a critical event occurs the power system status LED lights up and the system record events in the System Log Warning An event that is not necessarily significant but may indicate a possible future problem An e mail or pop up message alert is sent to notify user of the problem that oc
28. Degrees VY v HDD SMART events HDD 1 2 3 4 HDD SMART OK HDD 1 2 3 4 HDD SMART fail v v TROUBLESHOOTING 98 Event type and Event ID Volume events Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume usage events Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Volume 1 2 Network events LAN 1 LAN 1 LAN 1 LAN 1 LAN 1 USB events USB 1 USB 1 2 3 USB 1 2 3 Event Event Critical state value WD SHARESPACE USER MANUAL Warning RAID volume in normal mode RAID volume in degraded mode v RAID O 1 5 volume resyncing Progress Sent if volume could not be recovered Volume doesn t exist v Volume created Volume deleted Bulls Ng Bel Bull RR Volume modified Volume has 25 100 free capacity Volume has more than 10 free capacity Volume has more than 5 free capacity Volume has reached 80 capacity Volume has reached 95 capacity Volume has reached full capacity Volume had NOT been mounted v Link Ok Speed Mbps 1000 100 10 Link down si N oN 8 Use dynamic IP address got from IP DHCP address Can not get IP address from DHCP IP use default address Use static IP address IP address One touch backup to external drive v did not finish because ex
29. E MANAGER 49 WD SHARESPACE USER MANUAL To enable UPnP NAT Traversal for Web Access amp FTP 1 Click Enable in UPnP for Web Access 8 FTP 2 Click Submit The UPnP NAT Traversal combines with the UPnP feature and NAT feature Universal Plug and Play UPnP is an architecture for pervasive peer to peer network connectivity of PCs and intelligent devices The Network Address Translation NAT is used in gateway devices that form the boundary between the public Internet and the private LAN As IP packets from the private LAN traverse the gateway NAT translates a private IP address and port number to a public IP address and port number tracking those translations to keep individual sessions intact To enable a network service 1 Click Enable in network service 2 If you have selected FTP as your network service click Yes to enable or click No to disable anonymous login then click Submit 3 If you have selected NFS as your network service the IP allowed field appears You will be prompted to enter the IP filters that are allowed for NFS service Click Add to add a new IP filter then click Submit 4 You can specify particular port numbers for HTTP HTTPS and FTP services respectively Instead of selecting the Default radio button you can specify the port number between 8000 and 10000 for each service Note In IP Allowed field of NFS service means allow all IP addresses If you intend to allow specified IP addresses or ra
30. EEMENT AND A WARRANTY DISCLAIMER i NOTICE By acceplng the License Agreement and or by installing using or copying the Licensed Software You ara becoming a party to indicating Your consent to and agreeing bo ba bound by the terme of this License Agreement without modification If You do not understand and accept all of the following terms and conditions or You respond NOC or give any other response that indicates you do mot accept this License Agroemenk then You must not msball use or copy the Licensed Software 1 DEFINITIONS Ca Agreement and or License Agreement shall mean this Carn amp 2008 Weem hial Technologies oc All phbs reserved SYSTEM SETUP amp WD DISCOVERY 11 4 WD SHARESPACE USER MANUAL In the Initial Setup screen do the following a Enter a name in the Device Name field up to 15 characters including alphanumeric and dash Note The device name is used to identify the storage device connected to the network and appears in My Network Places To connect more than one storage device to the same network you must specify a unique device name for each storage device Caution When renaming WD ShareSpace it forces all the network computers to remap their shared network resources Change the device name only when necessary b Enter a brief description of the device in the Device Description field The maximum length of the description is 42 alphanumeric ch
31. LAN Reboot NETWORK STORAGE MANAGER 28 WD SHARESPACE USER MANUAL Device Name Use this option to enter or change a device name and or a description of the device The device name is the name by which your WD ShareSpace is identified on the LAN 1 Click Device Name in basic mode home screen 2 Enter or change the text in the Device Name and or Device Description fields 3 Click Submit npor WD ShareSpace Network Storage Date amp Time The date and time is synchronized to the NTP network time protocol server by default Use this option to configure the network storage system date and time manually or to reset the NTP server to synchronize to the device 1 Click Date amp Time in the Basic mode home screen 2 Deselect Enable to set the time manually w Eo a sil 3 Submit 3 To synchronize the date and time automatically click Enable NETWORK STORAGE MANAGER 29 WD SHARESPACE USER MANUAL 4 Click Submit Network The device s network mode is set to DHCP Client by default which is appropriate for most environments By selecting Static IP you can set the network mode and change the IP address netmask gateway and DNS Domain Name Service server IP address To configure the network settings 1 Click Network in the Basic mode home screen 2 In the Network Mode drop down menu select a network mode Selecting DHCP Client as a network mode causes the device to obtain an IP address
32. Login AD Advanced Mode Help Logout Basic Mode Device Name Date amp Time a Up il Folder Shares System Status Remote Access Shutdown Reboot Copyright 2008 Western Digital Technologies Inc All rights reserved To create a new user account 1 Click Users in the basic mode home screen 2 Click the Create icon Note The user name and password can contain up to 15 characters including alphabetic numeric underscore space and most special characters Enter the user name in the User Name field Enter the user s full name in the Full Name field Enter the password in the Password field Re enter the password in the Confirm Password field DB oe p Create a private user share at the same time by clicking Yes next to Create User Private Share The new user is granted full access to the private share The private share name is the same as the user name 8 Click Submit CREATING USERS 21 WD SHARESPACE USER MANUAL To modify a user account 1 Select the user account to modify then click the Modify icon Z 2 Make the necessary changes then click Submit To delete an existing user account 1 Select the user account you want to delete then click the Delete icon D 2 Click OK For more user configuration options using the Network Storage Manager advanced mode see Users on page 70 CREATING USERS 22 WD SHARESPACE USER MANUAL Creating Folder Shares Shares are
33. PACE USER MANUAL received a banner warning message email alert or pop up screen indicating that a volume has failed Do the following 1 Verify hard drive status in the Disk Manager submenu See Disk Manager on page 53 If the status of any drive is Failed visit WD Technical Support at support wdc com and search the knowledge base article 2569 for detailed instructions on obtaining a replacement drive 2 If Disk Manager does not indicate that a hard drive has failed power cycle the device 3 If the volume that failed is a new volume try rebuilding the RAID array See Manage RAID on page 57 for details If this does not resolve the problem visit WD Technical Support at support wdc com and search the knowledge base article 2569 for detailed instructions on obtaining a replacement drive My router has failed or is not available How do I access my data in the device Do the following 1 Connect the device directly to the computer s Ethernet port 2 See Mapping a Network Drive on page 14 for instructions on how to access data in the device received the message iTunes server cannot find the path to Public Shared Music or am having problems sharing photos or video The iTunes server service requires the presence of the Public Shared Music share folder Do not rename or delete Shared Music if you want to use the iTunes server You must recreate or rename the Public Shar
34. R 33 WD SHARESPACE USER MANUAL System The System tab allows you to set the system date and time set up alarm notification change the admin password perform software or firmware upgrades create a backup copy of the system files restore system to factory defaults enable the system identification LED generate and set up a SSL certificate configure the UPS Uninterruptible Power Supply or perform system reboot or shutdown Basic Mode Help Logout Network Storage Users Status U A o General Setup Alerts Setup Admin Password Update o Configuration Advanced Shutdown Reboot Copyright 2008 Western Digital Technologies Inc All rights reserved The System tab provides access to the following configuration options General Setup Alerts Setup Admin Password Update Configuration Advanced UPS Shutdown Reboot NETWORK STORAGE MANAGER 34 WD SHARESPACE USER MANUAL General Setup The General Setup submenu allows you to perform basic configuration of device Here you can provide a name and brief description for the device select a compatible web access protocol and set the time zone You can set the date and time manually or enable automatic time synchronization via NTP Network Time Protocol Service You can also manually specify the IP address of the NTP servers to which you want to synchronize System Network Sl orange Meth Users Fimis WD Sharegpace Network Storage System
35. Select a logical volume you want to share from the Volume list Click Setup access control after creating this share to set access control for the new share Click Submit Ca System Network Storage Media Users Status Home Folder Shares To modify properties of the share 1 2 Select the share you want to modify then click the Modify icon 4 Enter a new share name The share name can contain up to 32 characters including alphabetic numeric or underscore characters Enter a brief description Select a file sharing protocol Click Submit NETWORK STORAGE MANAGER 60 WD SHARESPACE USER MANUAL To delete existing shares 1 Select the share to delete 2 Click the Delete icon 3 Click OK USB Shares The USB Shares menu includes three tabs USB Disk USB to WD ShareSpace Backup and WD ShareSpace to USB Backup Use these tabs to format a USB hard drive remove a USB hard drive and perform backup operations from a USB hard drive to the network storage system and vice versa When a USB storage device with the FAT FAT 32 or NTFS file system is connected to the network storage device the USB device will be displayed as USB share USB Disk Use the USB Disk tab to format and safely disconnect a USB hard drive or to format the USB hard drive To format a USB hard drive 1 Connect a USB hard drive to the device Note The network storage system supports USB flash disk and external USB hard drives
36. WD SHARESPACE USER MANUAL To create a share on the volume 1 2 Click the Create icon Enter a share name in the Share field The share name can contain up to 32 characters including alphabetic numeric or underscore characters Enter a brief description in the Description field Click a file sharing protocol next to Services The network storage system supports the following file sharing services protocols CIFS Common Internet File System Allows access to share files via the CIFS protocol The access control for CIFS is set as share folder based This means that a user must enter a valid account and password for accessing the share and users can only access the shares to which they have been granted access rights Read Only or Full Access CIFS is the recommended file sharing protocol for Windows platform and allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol File Transfer Protocol FTP is a network protocol used to transfer data from one computer to another through a network such as the internet using an FTP client program FTP is a popular choice for exchanging files independent of the operating systems involved HTTP Hypertext Transfer Protocol is a communications protocol for the transfer of information on the intranet and the World Wide Web NES Network File System is a network file system protocol used by Linux and Unix computer systems
37. WD ShareSpace Network Storage System User Guide Western Digital Important Safety Instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near any liquids Do not place this product on an unstable surface The product may fall causing serious damage to the product Do not drop the product Do not block the slots and openings on the back or bottom side of the chassis to ensure proper ventilation and reliable operation of the product and to protect it from overheating these openings must not be blocked or covered Operate this product only from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating 10 Never push objects of any kind into this product through the chassis slots as they 11 may touch dangerous voltage points or short out parts t
38. ace Map a network drive Browse network shares Create a desktop shortcut Turn on Identify LED System Setup Windows 2000 XP Vista Use the WD Discovery application on the software CD for easy network storage system setup drive mapping and browsing 1 Turn on your computer and wait for the operating system to load 2 Insert the software CD into the CD ROM drive Note If AutoPlay is disabled on your computer you must install the utilities manually Click Start and point to Computer Windows Vista or My Computer Windows 2000 XP then double click Setup exe in the root directory of the CD Windows Vista Click Run setup exe then click Allow 4 Click Accept in the Terms of Agreement screen 5 If you have connected the device properly as shown in the Connect screen click Next 6 The Application Installer screen displays a list of options including software documentation and a registration link All applications are selected by default Deselect any applications you do not want to install then click Start Or click Cancel to exit and no applications will be installed SYSTEM SETUP amp WD DISCOVERY 9 WD SHARESPACE USER MANUAL 7 The WD Discovery screen appears Click on WDShareSpace in the Network Drives Found list and point to and click Configure WD Discovery Network Driwes Found Things TO DO WDShareSpace 8 The login page appears Continue device setup by following the instructions
39. aki ihe dawag will tum on backup LED amd blink power LEG Pinasa mad itil sodium mind pracada onmplaiad 3 Select a RAID level 4 Click Submit To delete a volume 1 Click the Delete icon 2 Click OK Note Only ExtendVolume can be deleted NETWORK STORAGE MANAGER 55 WD SHARESPACE USER MANUAL Manage Volume Options manua manua manua manua extend extend extend extend Manage Volume span span span span available options starting mode 0 Drives available 1 Drive available 2 Drives available 3 Drives available 1 drive 2 drive 3 drive span stripe span span RAID 5 stripe stripe two 1Drive span span no mirror yes RAID 5 mirrors yes span span span stripe stripe stripe 2 Drive span mirror no RAID 5 yes RAID 5 yes span span span span stripe stripe stripe 2 Drive mirror mirror no RAID 5 no RAID 5 no span span span span stripe stripe stripe mirror no RAID 5 no RAID 5 span span span Stripe stripe mirror span n B span stripe mirror span span span stripe stripe RAID 5 mirror span span stripe stripe mirror span span stripe mirror two mirrors each separate volume would have these options just as span with a two Stripe 4 Drive drive mirror mirror NETWORK STORAGE MANAGER 56 WD SHARESPACE USER MANUAL Manage RAID Configure RAID on the hard drives using the Manage RAID tab on the Volume Management submenu WARNING
40. anager Dick volume SING Description HOLD 4 DatayVoluma 931 51 O WOC WO10ENCS 02 JB HUL 3 Datavelume 931 51 GB WOC WO1I0EACS 00Z HOLD 2 DatayVoluma 931 51 GB WOC WO10ENCS 0 ZJ8O HOLD 1 Datavelume 931 51 C8 WOC WDOL0EACE POB Lanang hil iy EME JA Waan Ng tal Conporaioan AN r Drive status messages include the following Good Indicates the hard drive is accessible and functioning normally Failed Indicates a fatal error has occurred on the hard drive s See Replacing a Drive on page 95 for drive replacement instructions Foreign Indicates the device has detected a hard drive containing user data To clean up disk If the hard drive is foreign or unused the Clean Disk icon appears on the right side of the Disk Management table Clean Disk allows you to clean all data on the drive To safely remove disk If the hard drive is unused the Safely Remove Disk amp icon appears on the right side of the Disk Management table and allows you to safely remove the drive NETWORK STORAGE MANAGER 53 WD SHARESPACE USER MANUAL Volumes and RAID Management The Volumes menu includes two tabs Manage Volume and Manage RAID Manage Volume The Manage Volume tab lists all the volumes available on the device and provides detailed information about each volume such as description RAID type usage size and volume status Syslem Network Storage Media lisers Fiats Home Volumes 4 KANO Management Manage Yo
41. and available products visit www kensington com FEATURES 7 WD SHARESPACE USER MANUAL Hardware Setup Connect the Network Storage System Follow the steps below to connect the network storage system to a small home office network 1 Connect one end of the Ethernet cable into the Ethernet port located on the back of the device 2 Connect the other end of the Ethernet cable directly into a router or network switch port 3 Connect the end of the adapter into the DC power supply socket located on the back of the device 4 Plug the AC adapter into a power outlet The unit powers up automatically after approximately 30 seconds indicated by a steady green LED illuminated on the power button Important Wait for the network storage system to finish powering up approximately three minutes before configuring the device To power down the device press and hold down the power button down for at least four seconds HARDWARE SETUP 8 WD SHARESPACE USER MANUAL System Setup 4 WD Discovery You must perform an initial setup of the network storage system after the device is powered up for the first time This section contains system setup steps that you must follow for Windows 2000 XP Vista below and Mac page 10 to successfully set up the device and map a network drive This section also describes how to use WD Discovery to do the following Windows only Configure WD ShareSp
42. ant to remove USB Disk 2 17 Cancel 3 Click OK USB to WD ShareSpace Backup Use the USB to ShareSpace Backup tab to set a destination share or source share for a different USB storage backup method Storey To set a destination share name for the USB hard drive to WD ShareSpace backup 1 On the USB Shares page select the USB to WD ShareSpace Backup tab 2 Select a share to be used as a destination share from the Destination Share list 3 Click Submit NETWORK STORAGE MANAGER 62 WD SHARESPACE USER MANUAL WD ShareSpace to USB Backup Use the WD ShareSpace to USB Backup tab to set a source share for this backup method To set a source share name for WD ShareSpace to USB hard drive backup 1 On the USB Shares page select the WD ShareSpace to USB Backup tab 2 Select a share to be used as source share from the Source Share list 3 Click Submit Quota The Quota menu allows administrators to enable or disable quota control for the device and set grace time and quota limits for each user Quota is used to limit the maximum storage capacity for each user The accumulated file size used in a volume for the specified user cannot exceed the quota setting Once the user data exceeds the quota a 7 day by default grace period commences The user still can store up to 100 MB of additional data on the volume within the grace period When the grace period expires the user cannot stor
43. ant to shutdown the system Cancel NETWORK STORAGE MANAGER 31 WD SHARESPACE USER MANUAL To perform network storage system reboot 1 Click Reboot in the basic mode home screen 2 On the Reboot page click Reboot 3 Click OK Windows Internet Explorer j Are you sure you want to reboot the system j Cancel NETWORK STORAGE MANAGER 32 WD SHARESPACE USER MANUAL Advanced Mode Advanced mode provides access to additional options not available in the basic mode When in basic mode click Advanced Mode on the toolbar to view Network Storage Manager in advanced mode Basic Mode Help Logout Network Storage Users Status General Setup O Configuration P je e O Alerts Setup Admin Password Update E Advanced Shutdown Reboot Copyright 2008 Western Digital Technologies Inc All rights reserved The advanced mode page include six tabs each subdivided into several menu buttons providing more management options for maximum flexibility and security of the device The table below describes the tab options available in advanced mode Tab System Network Storage Media Users Status Description The System tab allows you to configure the general system settings set e mail or window alerts change the administrator password perform firmware upgrades perform system configuration file backups restore system to factory defaults activate the system identification LED ge
44. aracters c Select a time zone from the Time Zone list d If necessary adjust the date and time manually using the Date amp Time lists Click Next iii initial Setup Device Name WOShare Space G3 pa sa LA VL ShareSpace Network Storage System Time Zone CGMT QUOG Peche Time US E Carada Tijuana Enter a new admin password in the New Admin Password field Retype the new password in the Confirm Password field Click Next Initial Setup New Admin ela saasa O Conlin esc CO Back E Next Copyright 2008 Western Digital Technologies Inc All rights reserved Note If you forget your admin password you must reset the device to its default configuration using the reset button See Reset Button on page 7 for instructions SYSTEM SETUP amp WD DISCOVERY 12 WD SHARESPACE USER MANUAL 6 Accept the default DHCP Dynamic Host Configuration Protocol client settings If you are not using DHCP click Static and manually assign the IP address Click Next Initial Setup Nchwork Mode o Copyrigh 2000 Westem Degital Tachnofogess Inc All rights reserved Network Mode IP Address Netmask T 192 168 155 1 DHNS Sirens 1 4 25 9 26 7 The Summary screen appears Click Finish Intal Setup fervice Dosenpbon WD Shan Space Network Storage System Time Zone GMT 06 00 Pacific Time US amp Canada Tijuana Dabe amp Time 2002 06 20 12 01 New Adma Password 77777777 Network Mo
45. ard drive and gently pull the side rail down away from the hard drive b Remove the drive from the drive carrier 8 Remove the new hard drive from its packaging 9 Install the new drive into the drive carrier a Insert the new drive into the drive carrier b Flex the left and right side rail and insert the pins into the drive s mounting holes REPLACING A DRIVE 92 WD SHARESPACE USER MANUAL 11 Replace the system cover a Carefully place the system cover on the unit so that the tabs on the cover align with the slots on the unit b Slide the cover toward the front of the unit until it is fully closed c Tighten the captive screws on the rear of the unit 12 Reconnect the cables and power on the unit 13 Set up the new drive for RAID configuration For related instructions refer to Manage RAID on page 57 REPLACING A DRIVE 93 WD SHARESPACE USER MANUAL Troubleshooting For any issue first ensure that you are using the latest firmware for WD ShareSpace The latest firmware includes the latest network and SATA disk drivers See Update Firmware on page 38 for instructions First steps checklist AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are all periphe
46. arge partition RAID 5 Requires a minimum of 3 drives to implement Adds fault tolerance by including parity information with the data Parity for blocks in the same rank is generated on Writes recorded in a distributed location and checked on Read NETWORK STORAGE MANAGER 57 WD SHARESPACE USER MANUAL Default RAID configuration The default RAID configuration for each hard drive installed in the network storage system is as follows f one two or three hard drives are installed the default RAID configuration is Span f four hard drives are installed the default RAID configuration is RAID 5 To configure the Manage RAID tab Note Be sure to back up all data before configuring RAID All data stored in the hard drive is lost when changing the RAID configuration Click the Manage RAID tab 2 Select a RAID level DataVolume is the default volume If the volume RAID type is Span and there are new disks in the system the Extend icon appears on the side of the Volume Management table 3 Click Submit Manage RAID Options Starling Configuration span stripe mirror 1 Drive mirror RAID 5 span span stripe i stripe mirror 2 Drive mirror x span stripe mirror RAID 5 stripe 3 Drive RAID 5 2 mirrors mirror X stripe RAID 5 mirror stripe 4 Drive 2 mirrors RAID 5 mirror span NETWORK STORAGE MANAGER 58 WD SHARESPACE USER MANUAL Folder Shares Shares are folders that can be used to
47. atus and user and group events These alerts help the system administrator s manage and detect events or errors Note E mail alerts may not work with some ISPs using strong spam filtering For further information go to support wdc com and search the knowledge base for answer ID 2570 C2 System Network Storage Users Status Home Alerts Setup ake sure all settings are vahd by pressing the uttons before submitting the changes wter name is allowed for Pop Up Machines 3 Pop Up Notification applicable to Windows OS only To set up automatic e mail notifications 1 On the Alerts Setup page click Enable next to Email Notification 2 Enter the name of the SMTP server or an IP address to be used for sending e mail in the SMTP Server field check with your ISP provider for the SMTP server name 3 Enter the port number to be used when connected for SMTP sending in the SMTP Port field 4 Click Enable next to SMTP Authentication if required then enter the user name and password 5 Enter the e mail address to which to send an e mail message when an event occurs in the Email Recipients field Up to five e mail addresses can be added at a time 6 Click Send Test Mail to send a test alert and confirm your settings are correct NETWORK STORAGE MANAGER 36 WD SHARESPACE USER MANUAL 7 Click Submit To configure alerts to send pop up messages when an event occurs Note Pop up notification only works wit
48. b wdsharespace and click Connect BOX Connect to Server Server Address smb wdsharespacel 5 O Favorite Servers Note lf you renamed the network storage system in step 4 of Setting up the Device on page 11 enter smb newdevicename 3 Click Registered User and enter the user name and password you set in step 5 of Setting up the Device on page 11 Then click Connect Enter your user name and password to access the file server wdsharespace Connect as Guest Registered User Name admin Remember this password in my keychain ES Caneel 4 Click the share you want to access then click OK The share appears as a shared drive icon on the desktop For instructions on creating an alias to make the shared drive icon permanent on the desktop go to support wdc com and search the knowledge base for answer ID 2541 PEPEE Select the volumes you want to mount on Vava wdsharespace cay Configuration Download Public Cancel ox Note Configuration is a read only share containing only a Help file and the login page SYSTEM SETUP amp WD DISCOVERY 16 WD SHARESPACE USER MANUAL Browse Network Shares To access data on a share using WD Discovery Use WD Discovery to easily browse network shares without having to manually enter drive paths 1 Ensure that the device is powered on and connected to the network 2 Click Start gt Programs
49. bout the connected UPS device including model battery level and runtime timeout and status System Network Storage Home UPS UPS Status UPS Setup Batic Model Aa Runbime NETWORK STORAGE MANAGER 45 WD SHARESPACE USER MANUAL UPS Setup The UPS Setup tab allows you to modify UPS settings To enable the UPS service 1 Click the UPS Setup tab 2 Click Enable in UPS service 3 Enter the timeout value 4 Click Submit Note During a power failure the system will shut down after TIMEOUT seconds have expired or the remaining battery percentage is below or equal to 15 or the remaining battery runtime drops to or below 5 minutes A value of O disables the Timeout timer HD Sysbhem Nichwork SUD Stabs Shutdown Reboot The Shutdown Reboot menu allows you to perform system reboot or shutdown Gao Mode jel Let Network Storage Users Status NETWORK STORAGE MANAGER 46 WD SHARESPACE USER MANUAL To perform network storage system shutdown 1 Click Shutdown Reboot in the System tab home screen 2 On the Shutdown Reboot page click Shutdown 3 Click OK Windows Internet Explorer N 4re you sure you want to shutdown the system j Cancel To perform network storage system reboot 1 Click Shutdown Reboot in the System tab home screen 2 On the Shutdown Reboot page click Reboot 3 Click OK Windows Internet Explorer Are you sure you want to reboot the sys
50. counts in the Users menu You must first access Network Storage Manager to set up a user account Accessing Network Storage Manager Windows 1 Ensure that the device is powered on and connected to the network 2 If WD Discovery is not running click Start gt Programs gt WD Discovery 3 Click on WDShareSpace in the Network Drives Found list and point to and click Configure in the Things To Do list 4 The login page appears Type in the administrator name and password In the Tool list click Network Storage Manager In the Language list click the language for your region Click Login Mac Turn on your computer and wait for the operating system to load Open the Safari web browser Click the Bookmarks link iE in the upper left corner of the screen Click Bonjour then click WDShareSpace a O AN The login page appears Type in the administrator name and password In the Tool list click Network Storage Manager In the Language list click the language for your region Click Login Linux To launch the web based user interface using a web browser 1 Ensure that the device is powered on and connected to the network 2 Open the Mozilla Firefox web browser type in the device s IP address then press Enter CREATING USERS 20 WD SHARESPACE USER MANUAL 3 Type in the administrator name and password In the Tool list click Network Storage Manager In the Language list click the language for your region Click
51. curred in the system Information An event that describes the successful operation of an application driver or service NETWORK STORAGE MANAGER 77 WD SHARESPACE USER MANUAL CIFS The CIFS Common Internet File System tab displays logs of file and services requested on the device E7 Basic Mode System Network Storage Users Status Home Liens Syotam CIFS FIP Sathngs Last 50 CIES Log Entries faled Error failed Err Mole 1 The CIFS log page delays loge of fle and services nequested on MyBookwodrkl MHI ION Madam Laga Corporat AA rgi reer FTP The FTP File Transfer Protocol tab displays logs of the requests and records transferred between the device and client computers E7 Basic Mode System Network Storage Users Status Home Liens n CIFS FIP Sathings Last 50 FTP Log Entries Mole 1 The FTP log page displays logs of the requests and recorde transfered been MyBookworlkd and chent computers Lop ngn JU JIDU Waban Degetel Gonparatean Al nghi NETWORK STORAGE MANAGER 78 WD SHARESPACE USER MANUAL Settings The Settings tab assigns the order and number of log entries that appear on the Logs page E7 Basic Mode System Network Storage Users Status Home Liens To configure the log settings 1 On the Settings tab click Show log entries in reverse order to display the entries in reverse chronological order 2 Enter the number of entries you want
52. de DHCP Client LP Address DHCP Cheni Hebmask DHCP Chant Gabay DHCP Chonl Ist ONS DHCP Clent 2nd DNS DHCP Chant Coeoynghil amp 2000 Western Chgdal Tedinulogies Inc All roile reserved To begin sharing and storing data on the network storage system follow the instructions under Mapping a Network Drive on page 14 For more information on how to use the device s graphical user interface see Network Storage Manager on page 25 SYSTEM SETUP amp WD DISCOVERY 13 WD SHARESPACE USER MANUAL Mapping a Network Drive To access and store data on WD ShareSpace after setting up the device you must first map a network drive to one or more of the default shares This section contains network drive mapping steps that you must follow for Windows 2000 XP Vista and Mac Windows 2000 XP Vista 1 Ensure that the device is powered on and connected to the network 2 If WD Discovery is not running click Start gt Programs gt WD Discovery 3 Click on WDShareSpace in the Network Drives Found list and point to and click Map Network Drive in the Things To Do list E3 TEN TA my WD Discovery C7 Network Drives Found Things TO DO WDShareSpace gt 4 Enter the user name and password in the Login screen Click OK The account you provide should have administrator rights on the target remote device Login User Name admin Password ARK ARK Default user admin pw admin Note Enter the us
53. e additional data on the volume until deleting the amount of data required to reduce the total used capacity below the quota setting NETWORK STORAGE MANAGER 63 WD SHARESPACE USER MANUAL Manage Quota The Manage Quota tab in the Quota Management menu provides the quota information for each volume and allows administrators to modify the quota settings System Network l Storage Users Status Manage Quota Dalavolume User Quota Yolume To configure disk quota 1 Select the volume you want to modify then click the Modify icon 7 2 Click Enable next to Quota Service to enable disk quota service 3 Specify the grace period after which no additional drive space is provided 4 Click Submit WD System Hetwork Storage Media Users Status Home Quota NETWORK STORAGE MANAGER 64 WD SHARESPACE USER MANUAL DataVolume User Quota or ExtendVolume User Quota The DataVolume User Quota ExtendVolume User Quota tab provides user quota information details and allows administrators to modify the user quota setting Logout Network p Storage Medra Users Status Manage Gupta DatoVolume User Quota age Sime Tinte beft To modify the user quota setting 1 Select the volume you want to modify then click the Modify 7 icon 2 Click Enable next to Quota Service to enable disk quota service 3 Specify the amount of time the saved or backup files will be retained in the system 4 Click Submit System Net
54. e Manual tab allows you to install the firmware manually NETWORK STORAGE MANAGER 39 WD SHARESPACE USER MANUAL Download the latest firmware file from support wdc com 2 Enter the path to the firmware file or click Browse to locate the file e g wdg4nc40000 01 02 03 img Important Do not rename the firmware file 3 Click Submit to transfer the firmware file from the computer to the network storage system The update process may take a few minutes to complete Warning Do not interrupt a firmware upgrade in progress doing so may cause the device to malfunction or render it unable to boot After your firmware has been updated the device will reboot The web user interface redirects to the System Information page after the update is completed System Network Storage Homa f Update Automated Manual Firmware Information Descrapinorn Vergan Last Upgrade Wed May la 15 05 11 CST 2008 Firmware Upgrade New Fimware aS Ee Warning Downgrading device firmware to a previous version is not allowed 1 Firmware upgrade process only takes a few minutes to complete Please DO NOT interrupt the process during upgrade For example do not dick your browser s back button close the browser turn off the power etc Any interruption may cause ShareSpace to malfunction 3 Doe net change the Me name of the firmware image il you want to upgrade manually Configuration The Configuration menu allows you to save o
55. e from defects in material and workmanship for a period of three 3 years unless otherwise required by law and will conform to WD s specification therefor This limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the APPENDIX 102 WD SHARESPACE USER MANUAL Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only
56. e table Help Displays the online guide Logout Exits the Downloader utility Using Downloader To create a download task 1 2 3 On the Tasks page click Add HE Enter the full web address where you want to download the file in the URL field lf a user name and password is required to download the file click User name and password are required then enter the user name and password If you want to enter a new name for the file then enter a new name in the Save As field Click Automatically to start downloading immediately after the request Click Submit Add Presko Wineiren bierne fa SCHEDULED DOWNLOADS 84 WD SHARESPACE USER MANUAL To stop and resume a download task Select a task in the Tasks table Click Stop E to stop the download task Click Start to resume download task Settings Added 3 252064 KBs 2008 04 09 11 35 31 To delete a download task 1 2 3 4 Select a task in the Tasks table Click Delete to delete the download task Click OK then click OK again Click Submit To change the order of the download queue 1 Use the arrow buttons to change the order of download tasks or to make a task conditional on a previous task Select a task in the Tasks table then click Move Up ai or Move Down Click Submit Tasks SCUUTN S File Nam Sir Dwnioaded Speed Adhir E NEW _Pitora 8 Livt pp 006 04108 20 38 38 E E Pidora A Limh i6Bb i
57. eSpace DHCP client and admin To reset the system using the Network Storage Manager For detailed instructions see To restore the device to factory defaults on page 42 Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and locating its source CAUTION Before disconnecting any peripheral cables from the system turn off the network storage system and any external peripheral devices Failure to do so can cause permanent damage to the network storage system and or the peripheral device 1 Turn off the network storage system and all external peripheral devices 2 Make sure the power cord is plugged into a properly grounded AC outlet 3 Turn on the device If the power indicator on the front panel does not light see Power indicator does not light on page 100 Specific problems and corrective actions The following contains specific problems that may arise during the use of your server Possible solutions are listed for each problem Power indicator does not light Do the following Make sure the power button on the control panel is turned on Make sure the power cord is connected correctly Make sure that the wall outlet has power Test it by plugging another device HDD activity indicator does not light If the drives are pre installed contact WD Technical Support support wdc com Make sure that WD hard drives are installed in the network storage
58. ed Music share if it has been deleted or renamed Renaming or deleting any of the default shares Shared Music Shared Photos or Shared Videos could result in file sharing disruption TROUBLESHOOTING 97 WD SHARESPACE USER MANUAL How do manually create an SSL certificate and key on a Linux system Do the following 1 Generate a RSA private key by typing the following commands usr bin openssl genrsa 1024 gt server key bin cat server key From the Mozilla Firefox browser select Tools 2 Copy and paste to the Key field of the SSL Certificate Key on the Advanced Setup page 3 Create a self signed certificate by typing the following commands usr bin openssl req new key server key x509 out server crt bin cat server crt 4 Copy and paste to the Certificate field of the SSL Certificate Key on the Advanced Setup page System Events The following table describes the event types that are recorded in the system log Event type and Event Event Event ID state AA Critical Warning System events Startup none Abnormal Shutdown none Shutdown none v Reboot none Software Update Succeeded Version Software Update Failed v Factory Default Succeeded Configuration Restore Succeeded Configuration Restore Failed v iTunes Directory Not Exist v Fan thermal events Fan 1 Normal RPM Fan 1 Failed v v Thermal 1 Normal Degrees Thermal 1 Exceeded the threshold Overheated
59. em Blue identification error Q Red USB backup Green Ethernet Orange rear Fa Green State Steady Off Flashing Random flashing Steady Steady Flashing Off On Off Flashing On Off Flashing Steady Flashing Off Flashing Steady Flashing Description System is powered up connected to the power supply and turned on and ready for use System is not powered on System is booting System is restoring to factory default System is configuring RAID on the hard drive s System is configuring RAID O Span or RAID 5 on a volume User volume is not available Hard drive is in use Hard drive is ready for use Hard drive is installed Hard drive error System detects a foreign hard drive with pre existing data Hard drive is not present Hard drive is not properly installed Network link is detected No network connection Transmit or receive activity System identification is active System identification is disabled Critical condition A USB storage device is connected to the front USB port RAID system is rebuilding Restoring configuration settings System initialize operation in progress One flash per second system is formatting a USB hard drive One flash per second backup USB device to WD ShareSpace Two flashes per second backup WD ShareSpace to USB device System initialize operation co
60. ename the Public Shared Music share if it has been deleted or renamed NETWORK STORAGE MANAGER 68 WD SHARESPACE USER MANUAL To enable or disable the iTunes Server Service 1 On the iTunes Server Service page click Enable next to iTunes Service Or deselect the option to disable it 2 Specify how often iTunes can scan the device for new music files Click Submit CI System Network Storage erdiz jarra Status To customize media library update frequency 1 Click an option in the Check for new music every list 2 Click Submit To stream audio in iTunes 1 Make sure that the iTunes Service is enabled in the Network Storage Manager utility See To enable or disable the iTunes Server Service on page 69 for more information 2 Open the WDShareSpace folder Double click the Public share folder then the Share Music folder 4 Double click an audio file The audio file is streamed in iTunes and audio files from the network storage system are displayed under the Shared list Note For optimal performance streaming music or video should be performed on the Local Area Network and not remotely over the Wide Area Network NETWORK STORAGE MANAGER 69 WD SHARESPACE USER MANUAL Users The Users tab provides access to the following configuration options Users Groups Folder Share Permissions USB Share Permissions HD SATEN Me bwark storan Wie Users na Users The
61. er name and password you created in step 5 of Setting up the Device on page 11 5 After successful login a message appears asking if you want to map the network drive automatically If you wish to map a drive manually skip to step 7 SYSTEM SETUP amp WD DISCOVERY 14 WD SHARESPACE USER MANUAL 6 Click Yes Skip to step 8 if you want to map the drive manually Map Network Drive Would you like to map the network drive automatically Click No to map the network drive manually 7 All share folders available on the device will be mapped as network drives automatically Available drive letters are assigned backwards from Z When the mapping completes you will find your network drives on the page Click Back to return to the main page WD Discovery Map Network Drive Download Z Public Y 8 Manual drive mapping Click No All share folders on the device are listed onscreen Select a folder name then select a drive letter Click Yes to complete drive letter assignment Map Network Drive Download will be mapped as drive Do you want to continue 9 Click Start and point to Computer Windows Vista or My Computer The network drives appear You can now drag and drop files into the network drive folders using My Computer or Windows Explorer SYSTEM SETUP amp WD DISCOVERY 15 WD SHARESPACE USER MANUAL Mac OS X 1 In Finder click Go and point to Connect to Server 2 Enter sm
62. f a power failure Go to support wdc com and search the knowledge base for answer ID 2559 for a list of compatible UPS devices Updating the Firmware To keep your system up to date go to Network Storage Manager 5 Advanced Mode 5 System 5 Update to upgrade the firmware For more information see Update Firmware on page 38 NETWORK STORAGE MANAGER 26 WD SHARESPACE USER MANUAL User Interface Overview The web based user interface is designed to logically access and manage the features of the device Upon logging in the web user interface defaults to basic mode Basic mode provides access to the most common device configuration options The advanced mode page includes six tabs and each tab is subdivided into several menu buttons providing advanced task management functions The toolbar located on the upper right allows you to switch from the advanced mode and basic mode any time Toolbar The toolbar located on the upper right of the Network Storage Manager user interface includes the following commands Function Description Advanced Allows you to switch the user interface from basic to advanced mode Basic Allows you to switch the user interface from advanced to basic mode Help Displays an online version of this guide Logout Closes the browser session and exits the utility NETWORK STORAGE MANAGER 27 WD SHARESPACE USER MANUAL Basic Mode The basic mode provides access to the most common configuration optio
63. for Setting up the Device on page 11 Mac OS X 1 2 3 4 o Turn on your computer and wait for the operating system to load Open the Safari web browser Click the Bookmarks link E in the upper left corner of the screen Click Bonjour then click WDShareSpace Bookmarks COLLECTIONS E Bookmarks Bar 92 Bookmark Bookmarks Menu 3 About Bonjour Address Book _ WDShareSpace p 4 History E3 All RSS Feeds The login page appears Continue device setup by following the instructions for Setting up the Device on page 11 SYSTEM SETUP amp WD DISCOVERY 10 Setting up the Device WD SHARESPACE USER MANUAL Follow the steps below to continue setting up the device for all operating systems 1 Enter admin in both the Administrator Name and Password fields and click Login Administrator Naa Password CO Tool Network Storage Manager Language Enghsh Coonnpht 2008 Werer Ciptal Technologies Ins All nghi reserved 2 Click Next iti Intal Setup Welcome to the WD ShareSpace setup wizard The following screens take you through initial setup of your WD ShareSpace Click Next when ready to benin Next Copy nghi 2008 Wastan Gegital Techriatuges Inc AN ny 3 Read the license agreement then click Agree Hi Initial Setup End User license Agreements3 EULAS WESTERN DIGITAL TECHNOLOGIES LICENSE AGR
64. g ftp admin 172 25 102 67 Note Click Network in either the basic or advanced mode to view the device s IP address 3 Enter the WD ShareSpace user name and corresponding password 4 Click Connect or OK You can now upload files to or download files from WD ShareSpace across the internet ACCESSING DATA VIA FTP 81 WD SHARESPACE USER MANUAL Scheduled Downloads Downloader is powerful management tool for maintaining download tasks With a user friendly interface the Downloader supports multiple simultaneous downloads with various functions to manage downloads Use Downloader to download files to a default share folder in the network storage system and share the files among many users To use Downloader you must set a default share folder to Download in the Network Storage Manager utility For more information see To set the destination share name for the Downloader on page 66 Accessing Downloader Important To access Downloader make sure a destination folder is properly configured in the Network Storage Manager utility Refer to To set the destination share name for the Downloader on page 66 You can access Downloader by entering the system s web based user interface See Accessing Network Storage Manager on page 25 for instructions Downloader Features Downloader includes the following features Download faster with instantaneous start Simultaneous download of multiple files from the I
65. h Windows For a list of events see System Events on page 103 1 On the Alerts Setup page click Enable next to Pop Up Notification 2 Enter the name of the computer in the Pop Up Machines field When an event occurs a pop up message will appear on the computer Up to five computer names can be added to the alert list Note To find the name of your computer click Start and right click on Computer or My Computer then click Properties 3 Click Send Test Pop up to send a test alert and confirm that the settings are correct Note Make sure the Messenger Service is activated on the computers to which you want to send the pop up message when an event occurs To enable Messenger Service go to Start gt Control Panel gt Administrative Tools gt Services gt Messenger You can test the Messenger Service by clicking Send Test Pop up Make sure printer and file sharing is selected if the Windows Firewall is enabled in Windows XP NETWORK STORAGE MANAGER 37 WD SHARESPACE USER MANUAL 4 Click Submit Network tedi Users Status Home p Alorts Sab Hote 1 Please make sure all settings up buttons before submitbng t 2 Only ce name 15 aliay AT chit 3 Pop Up Notiication applicable to Windows 05 only Admin Password The Admin Password menu allows you to change the administrator s password System Network Storage Media Users Status Home Admin Password Ohl Password Ca mo Password C
66. haring files over the internet Its friendly web based user interface allows you to easily access the system from anywhere you have internet access This user manual provides step by step installation instructions and other important information regarding your WD product For the latest WD product information and news visit our website at www westerndigital com Format and Configuration WD ShareSpace is preformatted for maximum capacity as a RAID 5 volume for four drive systems or a single large spanned volume for two drive systems For more information on how to set up RAID see Manage RAID on page 57 Specifications Ethernet High performance 10 100 1000 Gigabit Ethernet connection Internal hard drives Up to four WD 3 5 inch SATA hard drives External USB storage NTFS FAT FAT32 file systems supported Supported protocols HTTP HTTPS CIFS SMB NFS FTP I O ports Three USB 2 0 ports one front for file backup two rear for USB device expansion Ethernet RJ 45 port Supported clients Windows 2000 XP 2003 Server Vista latest service packs required Mac OS 10 4 11 10 5 2 Linux distributions Suse 10 Ubuntu 6 Fedora Core 5 Physical dimensions Width 6 30 in 160 1 mm Height 7 73 in 196 2 mm Length 7 84 in 199 18mm Weight 5 28 Ib 2 4 kg Power consumption Input voltage 100V to 240V AC Input frequency 50 to 60 Hz Environmental Operating temperature 5 t
67. hat could result in a fire or electric shock Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b If liquid has been spilled on the product c Ifthe product has been exposed to rain or water d If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to restore the product to normal condition e Ifthe product has been dropped or the chassis has been damaged f Ifthe product exhibits a distinct change in performance indicating a need for service 12 In accordance with workstation regulation standards do not place this device in the visual field of the user due to the glossy front of the case WARNING The WD ShareSpace uses a lithium battery type CR2032 There is danger of an explosion if the battery is incorrectly replaced Replace only with the same or equivalent battery type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Table of Contents INKOdUCON naa aan ce ee ears ee een ase ele ears 1 Format and Configuration s s s 0 000 c cee tees 1 SPCCHICALONS 4 inate cm AA AA AE 1 2 Getting Started niece cies Meier ee ees
68. list click the language for your region Click Login Mac Oi aa NO TO Turn on your computer and wait for the operating system to load Open the Safari web browser Click the Bookmarks link iE in the upper left corner of the screen Click Bonjour then click WDShareSpace The login page appears Type in the administrator name and password In the Tool list click Network Storage Manager In the Language list click the language for your region Click Login Linux To launch the web based user interface using a web browser 1 2 3 Ensure that the device is powered on and connected to the network Open the Mozilla Firefox web browser type in the device s IP address then press Enter Type in the administrator name and password In the Tool list click Network Storage Manager In the Language list click the language for your region Click Login NETWORK STORAGE MANAGER 25 WD SHARESPACE USER MANUAL Network Storage Manager Features The web based management utility includes the following features LAN access the device supports local area network access of the web based user interface enabling management from anywhere in the network Secured access the device can be accessed and configured by the web based password protected user interface over SSL Secure Socket Layer E mail notification in the event of warnings or errors related to temperatures fan speeds hard drive network or USB connection admini
69. m supports external USB storage USB optical drives CD DVD combo or DVD dual multi drive are not supported z O ess sabe bi 007000000086 Tes n3 nasasa am 7 V06 On j Bosas OSN 2 Open the WDShareSpace folder to access data on the USB hard drive Double click on the USB share The USB share name may appear as usb1 1share usb2 1 share or usb3 1share depending on the actual USB port that the USB hard drive is connected to USB Auto Backup Feature The network storage system s auto backup feature allows you to back up data from a USB hard drive to the network storage system or back up data from the network storage system to a USB hard drive important When makha up data always connect the USB hard drive directly to USB port 1 located on the front panel Do not use a USB hub Ensure that the destination drive has enough free space to store the amount of data being transferred EXTERNAL USB DRIVE SHARING amp BACKUP 87 WD SHARESPACE USER MANUAL To back up data from a USB hard drive to the system 1 Connect a USB hard drive to the USB port 1 located on the front panel 2 Wait for a few seconds for the USB backup LED H to turn green this could take up to 30 seconds lf there are multiple partitions present on the USB hard drive only the data stored on the first partition of the USB hard drive is backed up to the system 3 Pres
70. mpleted Network is connecting Link activity Network is connected Network connection is active FEATURES 6 WD SHARESPACE USER MANUAL USB Backup Button The USB backup button allows you to back up data from a USB hard drive to the device or from the device to a USB hard drive The USB backup feature only works on USB port 1 See USB Auto Backup Feature on page 92 for detailed instructions Ports Component Icon Description USB port 1 os Connects to a USB hard drive Note This port has an auto backup feature that makes it possible to automatically create backups of digital files from a USB hard drive to the device and vice versa USB ports 2 and 3 o gt Connects to a USB hard drive Ethernet port ees Connects the device to a local network Reset button C Press to restore the admin user name and password I for the device Power port m Connects the device to an AC adapter and the power i es outlet Reset Button The reset button restores configuration settings such as the machine name network mode IP address and admin password to default factory settings without erasing shared folders and volumes For more information on how to reset the system see Resetting the system on page 99 Kensington Security Slot For drive security the device is equipped with a security slot which supports a standard Kensington security cable For more information on the Kensington security slot
71. n in standby mode NETWORK STORAGE MANAGER 42 WD SHARESPACE USER MANUAL To turn on the system identification LED 1 Click ON under System Identification 2 Click Submit System Hetwork Storage Status To turn on system identification LED 1 Click On to enable the system identification LED 2 Click Submit The system identification LED on the front panel lights blue NETWORK STORAGE MANAGER 43 WD SHARESPACE USER MANUAL To generate an SSL certificate and key pair automatically 1 2 On the Advanced Setup page click on the highlighted word HERE The SSL Certificate Key Generation dialog appears gt SSL Certificate Key Generation Windows Internet Explorer SE SSL Certificate Key Generation Country Name UNITED STATES x State or Province Name Locality Name Organization Name Organizational Common Name Email Address Note You are about to be asked to enter information that will be incorporated into your certificate request There are quite a few fields but you can leave some blank Enter the identification information you want to include in the SSL certificate key pair then click Submit To generate a SSL certificate and key pair manually 1 2 Generate a RSA private key Generate a RSA private key by typing the following commands on a Linux system e g Redhat or Fedora usr bin openssl genrsa 1024 gt server key bin cat server key Copy and pa
72. n the Workgroup Name field 3 Click Submit To set up a domain name 1 Click Domain Member Enter the domain name in the Domain Name field Enter the domain controller IP address in Domain Controller IP Address field Enter the Administrator name in the Administrator field al GE NO PO Enter the Administrator password in the Administrator Password field Note The local user and domain user share the same access control rights if the user name of the local and domain users are the same FTP service excluded 6 Click Submit Remote Access See Remote Access Setup on page 80 NETWORK STORAGE MANAGER 51 WD SHARESPACE USER MANUAL Storage The Storage tab provides all necessary options required for individual storage disk configuration and maintenance This tab also includes an option to change the system s RAID configuration set a share name and format and safely remove the USB hard drives connected to the system The Storage tab provides the following configuration options Disk Manager Volumes amp RAID Management Folder Shares USB Shares Quota Downloads NETWORK STORAGE MANAGER 52 WD SHARESPACE USER MANUAL Disk Manager The Disk Manager submenu displays the connected hard drives in the device This submenu also displays detailed information about the hard drives such as disk size disk description and status System Network Storage Media Uscrs Status Home Disk M
73. nerate an SSL certificate enable power saving and perform device shutdown or reboot For more details see System on page 34 The Network tab has access to all network configuration options such as setting DHCP Static changing the IP address netmask gateway DNS server IP address configure jumbo frame size feature and configuring membership in a domain or workgroup For more details Network on page 47 The Storage tab provides a list of all supported drives it locates on the system It also allows you to configure the RAID capability of the hard drives manage file share preferences set the backup destination folder set disk quotas and set a share folder for users For more details see Storage on page 52 The Media tab allows you to enable or disable the streaming option in iTunes For more details see Media on page 68 The Users tab is where to add modify and delete users and groups change all user and group permissions read write read only no access to shares folders and USB storage devices For more details see Users on page 70 The Status tab displays general information about the system such as device name firmware version current date time machine up time memory and swap activity and load averages This tab also allows viewing of logs from the system Common Internet File System CIFS or File Transfer Protocol FTP For more details Status on page 76 NETWORK STORAGE MANAGE
74. nge please modify in IP Allowed field Mount point for NFS share is nfs SHARENAME Ex nfs Public Workgroup The Workgroup menu allows you to set up the network storage device as a workgroup or a domain member The default setting is Workgroup Unlike workgroups domains are controlled from a central location domain controller and require central authentication before you can join them Workgroups in contrast are much simpler to control As long as you know the workgroup name you can add any computer to a workgroup If your network uses a domain i e has a Windows ADS you may wish to connect this device as a domain member When configured as a domain member the device will ask the ADS to authenticate users Therefore as a domain member the device provides user level security When joining a domain the device must be authorized by the domain s administrator A user must enter the Domain Name Domain Controller IP Address Administrator Name and Administrator Password for the authorization NETWORK STORAGE MANAGER 50 WD SHARESPACE USER MANUAL To create a new workgroup for the system 1 On the Workgroup Domain Setup page click Workgroup 2 Enter a name for the workgroup in the Workgroup Name field 3 Click Submit AD a System Network Storage Uscrs Status Home Workgroup Domain Setup Mole a i Workgroup Name To set up a workgroup name 1 Click Workgroup 2 Enter a name for your workgroup i
75. ns AD Advanced Mode Help Logout Basic Mode bo O e Device Name Date amp Time L Uy s Folder Shares System Status Remote Access Shutdown Reboot Copyright 2008 Western Digital Technologies Inc All rights reserved Click any of the menu buttons to display more configuration options The table below describes the menu options available in basic mode Category Description Device Name Enter a device name and description Date amp Time Configure the system date and time manually or set the NTP server to synchronize the device Network Configure the network connection Users Create and delete user accounts and change the user password Folder Shares Access configuration details relating to how shares are made available through this storage device This menu also displays a list of mounted volumes and their available shares When a USB hard drive is connected to the device the USB hard drive displays as USB share System Status Displays general information about the storage device such as device name firmware version current date time system uptime IP address volume usage and volume RAID type Remote Access Enables or disables the MioNet software Computers running MioNet can remotely access and share files on the storage device over the wide area network WAN Note Available only on computers running Windows Shutdown Performs device shutdown or reboot from any computer on the local area network
76. nternet Files are automatically stored to a preset destination folder in Network Storage Manager Automatically store your partially downloaded files in the database to resume downloading at any time Set download speed to reduce bandwidth consumption Schedule and queue downloads Resume downloading a partial download SCHEDULED DOWNLOADS 82 WD SHARESPACE USER MANUAL User Interface Overview The Downloader user interface includes two tabs Tasks and Settings Tasks The Tasks tab includes a table that displays the file transfer processes The status of the file download is displayed using icons located on the File Name column and located immediately below the Submit button provides detailed information about the meaning of each status icon The command icons located on the right side of the tasks table allows you to add download entries stop file download or delete download task Settings Schedule Status Downloaded Speed Added down The positon of the i ak the top ot the lst are Settings Set the download speed and create and schedule several download queues using the Settings tab Settings 3 SCHEDULED DOWNLOADS 83 WD SHARESPACE USER MANUAL Command icons The Downloader Tasks tab includes the following commands Icon Command Description ed Add Creates a download task Start Starts a specific download task O Stop Ends the download task W Delete Deletes download task from th
77. o 35 C 41 to 95 F Non operating temperature 20 to 65 C 4 to 149 F Windows 2003 Server not supported by MioNet remote access software INTRODUCTION 1 WD SHARESPACE USER MANUAL Getting Started Kit Contents Network storage system Drive mounting rails with four or two drives only included with two drive systems AC adapter Ethernet cable Installation CD with Quick Install Guide and power cords application software and user manual Accessories Visit shopwd com U S only to view additional accessories like cables power supplies additional hard drives and drive mounting rails for this product Outside the U S visit support wdc com GETTING STARTED 2 WD SHARESPACE USER MANUAL System Requirements Note For optimum performance the following system and network requirements are recommended Compatibility may vary depending on user s hardware configuration and operating system Important For highest performance and reliability it is recommended that you install the latest updates and service pack SP For Macintosh go to the Apple menu and select Software Update For Windows go to the Start menu and select Windows Update Client computer Web browser Internet Explorer 6 0 SP1 and later on Windows platforms supported by this product Safari 2 0 and later on Mac platforms supported by this product Firefox 2 0 and later on supported Windows Mac and Linux platforms
78. onn O 20 Western hta Coerporabon All nghis reserved To change the admininistrator s password 1 In the Old Password field enter the old password 2 Inthe New Password field enter the new password The maximum length of the password must not be more than 16 alphanumeric characters The password is case sensitive and should be entered exactly in the same way each time 3 In the Confirm Password field re enter the new password 4 Click Submit Update Firmware The Update menu provides information about the current firmware version and allows you to perform a firmware update either automatically or manually NETWORK STORAGE MANAGER 38 WD SHARESPACE USER MANUAL Automated The Automated tab provides information about the current firmware version and connects to the WD website for automatic downloading of the latest firmware 1 Click Check New Firmware iid System Network Storage Users Status 2 Click Download if new firmware is available 3 c Modi Holi LOHI D aang Pad mi Network Storage Status Automated aial Finmaware Lahora teen Vernon LA Upgrade Firmware Upgrade Pew Pant NG System Network Storage Media H Uppdal Aubomabed Panu Flrmware Inlormatlon Vernon Last Liporathe Firmware Upgrade Maa Pamana After your firmware has been updated the device will reboot The user interface redirects to the System Information page after the update has completed Th
79. ork storage system backup 62 WD ShareSpace to USB backup 63 volumes 54 manage RAID 57 manage volume b54 volumes and RAID management 54 Support WD 104 system 34 admin password 38 advanced 42 alerts setup 36 configuration 40 general setup 35 remote access 51 WD SHARESPACE USER MANUAL restart 46 update firmware 38 UPS 45 system configuration settings restore 41 save 41 system events specification 98 system ID LED tumon 43 system logs 76 system logs records eventtype 77 system conditions or error 77 system requirements 3 system status 31 76 system tour 7 LED indicators 6 system view 5 T troubleshooting 94 checklist 94 hardware diagnostic testing 95 problems 95 backup from USB with multiple partitions 95 cannot connect to anetwork 96 HDD LED no light 95 LAN LED no light 96 no video 96 power indicator no light 95 resetting the system 94 U UL 101 Underwriters Laboratories Inc 101 UPnP NAT Traversal enabling 50 UPS 45 UPS service enabling 46 USB Disk tab 61 USB hard drive disconnect 62 format 61 USB sharing 87 USB share assign access rights 75 USB share permissions 75 user account assign privilege 74 create 21 71 delete 72 INDEX 107 modify 71 user quota 65 modify 65 users creating 20 folder shares 73 groups 72 usb shares 75 userstab 70 V volume delete 55 modify 55 volumes 54 W Warranty 102 Warranty limited 102 WD service 104 support 104 WD Discovery brow
80. ourke Waliat Dig ja D Basic Mode Help Logout System Network Storage Users Status Home Volumes amp RAID Management Manage Volume Manage RAID Volume Type Disk Usage Size Status DataVolume Miror Unknown Unknown Resyncing Status Close Rate of Progress 27 1 Estimate Time 165 1 min Disk Speed 71674 K sec Copyright 2008 Western Digital Technologies Inc All rights reserved Volume status messages include the following Good lndicates the volume is accessible and hard drive is functioning normally Failed Indicates a volume cannot be started automatically the disk may be damaged or the file system may be corrupt Resyncing Occurs when creating a mirror or when a mirrored volume is being resynchronized Formatting Indicates volume is being formatted or system is creating an ext3 third extended file system for a Linux operating system Degraded Missing one drive in a RAID 1 or RAID 5 configuration Recovering The failed drive is being copied to a working drive in a RAID 1 or RAID 5 configuration NETWORK STORAGE MANAGER 54 WD SHARESPACE USER MANUAL To modify the volume 1 Click the Manage Volume tab in Volumes Note Only logical volumes in the extended partition can be modified 2 Choose the volume you want to modify then click the Modify 3 icon System Nelwork Storage Mecha Satis Warming i Thi proce SS all the fate in the volume d During walume reb
81. overy allows you to turn on or turn off Identify LED on a networked WD ShareSpace device To turn on the Identify LED on a networked WD ShareSpace 1 Ensure that the device is powered on and connected to the network 2 Click Start gt Programs gt WD Discovery 3 Click on WDShareSpace in the Network Drives Found list and point to and click Turn On Identify LED in the Things To Do list WD Discovery Network Drives Found Things TO DO es WDShareSpace gt SYSTEM SETUP amp WD DISCOVERY 18 WD SHARESPACE USER MANUAL 4 The Identify LED on the target device is turned on The LED icon appears to the left of the device name in WD Discovery la ala sa es WD Discovery Nebwork Driers Roi WD 5hare5pace To turn off the Identify LED on a remote networked WD ShareSpace device 1 Ensure that the device is powered on and connected to the network 2 Click Start 5 Programs 5 WD Discovery 3 Click on WDShareSpace in the Network Drives Found list and point to and click Turn Off Identify LED in the Things To Do list 4 The Identify LED on the target device is turned off The LED icon to the left of the device name in WD Discovery is also turned off SYSTEM SETUP amp WD DISCOVERY 19 WD SHARESPACE USER MANUAL Creating Users Creating users allows the administrator to share data on WD ShareSpace across the network by creating user accounts The administrator can also edit and delete user ac
82. r jumbo frame is 9004 The rule for calculating valid MTU is MTU size 1500 mod 8 O xxx mod 8 means the value xxx can be divided by 8 The range of valid IP addresses for each class Class A 1 0 0 1 to 126 255 255 254 Class B 128 1 0 1 to 191 255 255 254 Class C 192 0 1 1 to 223 255 254 254 3 Click Submit NETWORK STORAGE MANAGER 48 WD SHARESPACE USER MANUAL Services The Services menu allows you to set protocols for sharing files and folders on the device gyske Network Sor Melia Users SANS Universal Plug and Play UPnP is a set of computer network protocols that simplifies the implementation of networks in the home by allowing devices to connect seamlessly Hypertext Transfer Protocol HTTP is a communications protocol for the transfer of information on the intranet and the World Wide Web Hypertext Transfer Protocol over Secure Socket Layer or HTTPS is a URL scheme used to indicate a secure HTTP connection It is syntactically identical to the http scheme normally used for accessing resources using HTTP File Transfer Protocol FTP is a network protocol used to transfer data from one computer to another through a network such as the internet using an FTP client program FTP is a popular choice for exchanging files independent of the operating systems involved Network File System NFS is a network file system protocol used by Linux and Unix computer systems NETWORK STORAG
83. r restore system configuration settings or revert system to its factory default settings NETWORK STORAGE MANAGER 40 WD SHARESPACE USER MANUAL To back up the current system configuration settings 1 On the Configuration Management page click Save current configuration Network Silong Siti agaran kas Bache 2 Click Save 3 Specify a file name and location for saving the file 4 Click Save To restore configuration settings 1 On the Configuration Management page click Browse 2 Select the previously saved system configuration file 3 Click Open 4 Click General Restore or Full Restore Selecting General Restore will restore all features to previously saved settings data volume and shares settings excepted All current system configurations will be lost Full Restore restores all features including the data volume and shares to previously saved settings All current system configurations and user data is lost when using Full Restore 5 Click OK NETWORK STORAGE MANAGER 41 WD SHARESPACE USER MANUAL To restore the device to factory defaults Performing a factory default reset will erase all settings in the network storage system System configuration will reset the device to default factory settings All information and data will be lost The LAN settings including port settings are not changed After the reset the administrator login password will be changed to admin admin Important
84. ral devices installed correctly Are all device drivers properly installed Did you press the power button on the front panel to turn the device on power indicator should be lit s the power cord properly connected to the device and plugged into an outlet for 100 127 V or 200 240 V Resetting the system You can perform either a hardware or software reset when resetting the network storage system To reset the system using the reset button 1 Carefully turn the device around so that you have access to the back of the unit 2 Ensure that the device is powered on and that the LAN connection at the back of the device is active designated by a green light 3 Locate a single small opening in the back of the device The reset button is inside this opening 4 Insert the end of an unfolded paperclip into the opening then press and hold the reset button with the paperclip end Do not release the button 5 Continue holding the reset button for about seven seconds until the HDD LEDs TROUBLESHOOTING 94 WD SHARESPACE USER MANUAL 6 Release the reset button by removing the paperclip The device will automatically reboot itself The reset operation is complete when the device has rebooted and the LAN connection lights and HDD LEDs are on A successful reset results in restoring the device name IP address and admin user name and admin password to factory default WDShar
85. s the USB backup button and release within one second The USB backup LED flashes green to indicate the data backup is in progress The system will back up data from the USB hard drive to the Public default share folder on the network storage system The share folder will be automatically named after the USB drive plugged into Port 1 e g usb Western Digital External HDD 200806201424 To back up data from a system to the USB hard drive 1 Prior to performing the backup operation make sure to set a source share folder in the Network Storage Manager utility See To set a source share name for WD ShareSpace to USB hard drive backup on page 63 for more information 2 Connect a USB hard drive to the USB port 1 located on the front panel 3 Wait for a few seconds for the USB backup LED H to turn green EXTERNAL USB DRIVE SHARING amp BACKUP 88 WD SHARESPACE USER MANUAL 4 Press the USB backup button and hold for at least three seconds then release The USB backup LED flashes green to indicate the data backup is in progress i LY ucraagaada S The system will back up data from the pre selected source share folder on the network storage system to the USB hard drive first partition EXTERNAL USB DRIVE SHARING amp BACKUP 89 WD SHARESPACE USER MANUAL Replacing a Dri
86. se network shares 17 desktop shortcut creation 18 identify LED 18 WD ShareSpace using access data 17 shares 87 workgroup create 51 workgroup menu 50 WD SHARESPACE USER MANUAL INDEX 108
87. ste to the Key field of SSL certificate key on the Advanced Setup page Create a self signed certificate by typing the following commands usr bin openssl req new key server key x509 out server crt bin cat server crt Copy and paste to the Certificate field of SSL certificate key on the Advanced Setup page NETWORK STORAGE MANAGER 44 WD SHARESPACE USER MANUAL To set up extend span mode The Extend Span option allows you to manually extend disk volume or have the system automatically extend disk volume when you install a new hard drive Note The system will perform a file system check before performing the extend disk operation This may take a considerable amount of time depending on the size of the volume and data on that volume 1 Click Auto Extend or Manual in the Mode list in Extend Disk Note The Extend Disk feature is available when the drives are configured as Span or when the system has only one hard drive 2 Click Submit To enable HDD standby 1 Click Enable in HDD Standby 2 Click Submit UPS A UPS uninterruptable power supply device can be connected to one of the USB ports to provide secondary power in the event of a power failure You must connect a UPS device to the network storage system before setting up the UPS service Note Go to support wdc com and search the knowledge base for answer ID 2559 for a list of compatible UPS devices UPS Status The UPS Status tab provides information a
88. strators are automatically alerted by e mall Multiple management levels users can be assigned different rights The device supports two levels full access and read only Update via web firmware updates can be downloaded and installed on the device from a computer on the LAN Disk management the web based user interface allows administrators to monitor internal hard drives and USB hard drives connected to the device SMART support includes SMART Smart Monitoring Analysis and Reporting Technology feature for detecting and reporting the status of the SATA hard drives USB storage support allows reliable data backup from a USB storage device to the device Support for volume sharing allows file sharing over the network Support for online RAID expansion allows RAID configuring of the hard drives Support for Windows Mac Linux and UNIX systems allows users on different platforms to share files using CIFS Common Internet File System NFS Network File System or FTP File Transfer Protocol protocols iTunes streaming support allows users connected to the device to stream audio files to their computers Remote shutdown or reboot allows administrators to power off or reboot the device from any computer on the LAN System log an efficient instrument in analyzing and solving technical issues UPS ready a UPS uninterruptable power supply device can be connected to one of the USB ports to provide secondary power in the event o
89. tem i Cancel Network a agic Mode Hele Logsut System Network Storage Status The Network tab provides access to the following configuration options LAN Services Workgroup Remote Access NETWORK STORAGE MANAGER 47 WD SHARESPACE USER MANUAL LAN The LAN submenu allows access to all network configuration options including setting the connection method changing the IP address netmask gateway and DNS Domain Name Service server IP address and enabling the jumbo frame feature Sy shen Network Storage Users Status H mi LANM To configure the network settings Note If connected to a home network contact the Internet Service Provider ISP to obtain the static IP address 1 In the Network Mode drop down menu select a network mode Selecting DHCP Client as a network mode will cause this storage device to obtain an IP address automatically from the local DHCP server Selecting Static IP as a network mode requires you to assign IP information such as IP address Default Gateway and DNS Servers 2 If your network link speed is 1000 Mbps in the MTU Size menu enter the MTU Maximum Transmission Unit value for the jumbo frame The default MTU setting for Jumbo Frames is 1500 bytes The network card on the client computer must support jumbo frame Note For the MTU size larger than 1500 the client machine and the network switch must also support the same MTU size The common MTU size fo
90. ternal drive is full USB disk insertion USB disk safely removed TROUBLESHOOTING 99 Event type and Event ID USB 1 2 3 USB 1 2 3 USB 1 2 3 User events User ID User ID User ID User ID User ID User ID Group events Group ID Group ID Group ID Other events Volume 1 2 Volume 1 2 Event state USB disk unsafely removed USB disk format OK USB disk format fail User quota is normal User quota reached 90 User quota is full User created User deleted User modified Group created Group deleted Group modified Volume extend failed Volume resync failed Event WD SHARESPACE USER MANUAL Critical Warning value NA y NA V NA v NA A fan failed event is issued when the device temperature is greater or equal to 40 C 104 F TROUBLESHOOTING 100 WD SHARESPACE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference
91. the Modify icon Z 2 Make the necessary changes then click Submit NETWORK STORAGE MANAGER 71 WD SHARESPACE USER MANUAL To delete an existing user account 1 Select the user account you want to delete then click the Delete icon D 2 Click OK Groups The Groups submenu allows the administrator to create edit and delete a group from Access Control list management System Network Storage Media Status Home Groups Croup rights redam To create a group account Click the Create icon Assign a new group name Enter a description of the new group Select a user from the User List field to add to the User Joined field Click the gt gt button Click Submit Ae 2 NN ST System Network Storage Home Grups Group Name Desc tao NETWORK STORAGE MANAGER 72 WD SHARESPACE USER MANUAL To modify a local group 1 Select the group account you want to modify then click the Modify icon 7 2 Make the necessary changes then click Submit To delete a local group 1 Select the group you want to delete then click the Delete icon D 2 Click OK Folder Share Permissions The Folder Shares menu allows you to set the access control for each user or group in the Access list There are three options for default access assigned to a user or group Public Access 2 Full Access tm ait Read Only r h Deny Access axa Not Assigned aa When there is a conflict in
92. the access rights of the user and group the network storage system uses the following rules to handle the conflict Deny Access will have the highest priority Full Access Read Only Full Access If the access control is assigned to users or groups the full access read only and no access icons appear on the Share Access page You can move your mouse over the icon to view the user or group list NETWORK STORAGE MANAGER 73 WD SHARESPACE USER MANUAL To edit the access rights of users or groups 1 Select a user or group then click the Edit icon Z 2 Click Enable next to Public Access allow everyone to access to the share 3 Select an access option 4 In the Not Assigned Users list select the users to whom you want to grant full access read only permission or no access to the share Click the gt gt button 6 In the Not Assigned Groups list select the local groups to which you want to grant full access read only permission or no access to the share 7 Click the gt gt button md Click Submit NETWORK STORAGE MANAGER 74 WD SHARESPACE USER MANUAL USB Share Permissions Use the USB Shares menu allows to set access control for the two USB ports on the back of the device The three types of access control that you can assign to a user or group include Full Access m fh Read Only andar Deny Access xaX When there is a conflict in the access rights of the user and group the
93. to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state GNU General Public License GPL Firmware incorporated into WD ShareSpace includes third party copyrighted software licensed under the GPL GPL Software In accordance with the GPL 1 the source code for the GPL Software may be obtained at support wdc com download gpl 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software it is provided as is without warranty of any kind either expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose
94. ve The network storage system is a limited user serviceable product which allows for servicing of the four internal 3 5 inch SATA hard drives in the enclosure Important Only WD hard drive assemblies can be inserted into the network storage system enclosure In the event a fault occurs and you would like to service the device yourself visit WD Technical Support at support wdc com and search the knowledge base article 2569 for detailed instructions on obtaining a replacement drive When contacting Technical Support have the following items ready serial number of the device date of purchase and the serial number of the internal hard drive s which require replacement Once you have received the replacement drive s follow the steps below to service the network storage system Before getting started power off the unit and disconnect all of its cables ESD precautions Electrostatic discharge ESD can damage the processor disk drives mainboard memory modules and other notebook components Always observe the following precautions before you install a hard drive Do not remove a component from its protective packaging until you are ready to install it Do not touch the component pins leads or circuitry Wear a wrist grounding strap and attach it to a metal part of the computer before handling components If a wrist strap is not available maintain contact with the computer throughout any procedure requiring ESD protection
95. work Storage Media Users Status Home I Quota User Name Volume Nama User Quota NETWORK STORAGE MANAGER 65 WD SHARESPACE USER MANUAL Downloads The Downloads menu includes two tabs Setup Destination Share and Change Password This menu provides configuration options for setting up the share folder and controlling how users access the contents of the shared folder by setting up passwords Set up Destination Share Use the Setup Destination Share tab to specify the folder that you want to share with other users The Downloader utility is enabled automatically when you select the Download share folder in this tab The specified share folder appears in the utility and users connected to the device can remotely upload or download files to the share folder For more information on how to use the Downloader utility refer to Scheduled Downloads on page 87 To set the destination share name for the Downloader 1 On the Downloads page click the Setup Destination Share tab 2 Select the folder to share with others from the Destination Share list 3 Click Submit E7 Basic Mode ilelp System Network Storage Users Status Home Setup Destination Share Setup Destination Share Change Password Destination Share bon Share m cert te sss Of moaned no chore folder m sdeechd f NETWORK STORAGE MANAGER 66 WD SHARESPACE USER MANUAL Change Password The Change Password tab allows you to change the Downloader

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