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Operation Manual-Traffic Measurement

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1. Report time Number of seizure ee sa a Remark 9 00 1 Normal 5 minutes 10 00 0 Normal 0 11 00 0 Normal 0 Multi condition object traffic Report time plaid ere Average seizure duration Remark 9 00 0 Normal 0 10 00 0 Normal 0 11 00 1 Normal 1 hour and 10 minutes Obviously these measurement methods have reflected the call information from different aspects If period crossing calls frequently occur the traffic measurement results might be unreasonable for example there is traffic but no seizure or the average seizure duration lasts too long even beyond the measurement period All these problems are caused by the measurement of period crossing calls In some cases you can solve these problems by extending the measurement period but they cannot be eliminated completely for the specific call time cannot be controlled In addition the traffic during the common measurement period cannot be reflected after the measurement period is extended therefore the office maintenance and management will be affected Actually it is not an error if the period crossing call affects the measurement result instead it is an objective reflection which is decided by the current measurement mechanism It also indicates that there are different measurement methods for various traffic measurement tasks and you cannot just compare the results simply 6 2 3 Measurement Methods for Seizure Times S
2. Entity Description Daknows Message It refers to the measurement of Nnknown messages Measurement H 323 H 245 Message Measurement Mee REQ Massage It refers to the measurement of MSD REQ messages Measurement MSD Bok Message It refers to the measurement of MSD ACK messages Measurement MSD NSO REE MGssa08 It refers to the measurement of MSD Reject messages Measurement ee REG Messagg It refers to the measurement of TCS REQ messages Measurement TOS AGK Message It refers to the measurement of TCS ACK messages Measurement Ts RAFA Message It refers to the measurement of TCS Reject messages Measurement os REQ Message It refers to the measurement of OLC REQ messages Measurement Ole ace Message It refers to the measurement of OLC ACK messages Measurement OLC porns Message It refers to the measurement of OLC Confirm messages Measurement oe Reject Message It refers to the measurement of OLC Reject messages Measurement CLC Message Measurement It refers to the measurement of CLC messages ots ACK Meee It refers to the measurement of CLC ACK messages Measurement REQ ae Message It refers to the measurement of REQ CLC messages Measurement REQ CLC ACK Message Measurement It refers to the measurement of REQ CLC ACK messages REQ CLC Reject Message Measurement It refers to the measurement of REQ CLC Reject messages REQ CLC Release Message Measurement It refers to the measurement of REQ C
3. Average Seizure Duration It is the average seizure duration from the seizure of outgoing trunks to the release of them within the measurement period It equals to the ratio of seizure traffic to call attempts Destination Traffic Call Attempt Times It refers to the number of call attempts to a certain destination Connected Times It refers to the number of ringed calls to a certain destination Answer Times It refers to the number of answered calls to a certain destination Dialing Abandon Times It refers to the times of call release by caller in the course of dialing Dialing Timeout Times It refers to the times of forced call release by SoftX3000 due to dialing timeout Abandon Before Ring Times It refers to the times of forward release of calls to a certain destination before the callees hear the ringing tone Lost Call of Local Internal Congestion Times It refers to the call loss times caused by intra module or inter module resource congestion unavailable public resource system error hardware fault software fault and voice channel congestion Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description OUTK Seizure Times It is the times of successful seizures of outgoing or bi directional trunks by calls to a certain destination Lost Call of Circuit Grp Congestion Tim
4. Number of Message with Error Code 531 It refers to the number of messages with error code 531 Failure of a grouping of trunks e g facility failure MGW MGCP Message Statistic Number of Outgoing It refers to the number of normal MGCP messages sent by SoftX3000 to a certain Messages MGW Number of Incoming It refers to the number of normal MGCP messages sent by a certain MGW to Messages SoftX3000 Number of Incoming Sent with Error Code It refers to the number of abnormal MGCP messages with error codes sent by SoftX3000 to a certain MGW Number of Outgoing Received with Error Code It refers to the number of abnormal MGCP messages with error codes sent by a certain MGW to SoftX3000 Number of Non Standard Sent Commands It refers to the number of non standard MGCP messages sent by SoftX3000 to a certain MGW Number of Non Standard Received Commands It refers to the number of non standard MGCP messages sent by a certain MGW to SoftX3000 5 53 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Mamet o Oi moons ERE It refers to the number of EPCF messages sent by SoftX3000 to a certain MGW Commands umber 50 sel ERG It refers to the number of CRCX messages sent by SoftX3000 to a certain MGW Commands Number Ok SE MDEA It refers to the number of MDCX messag
5. Figure 3 3 Interface for MML command input MeasureUnit CustomEntity 3 Connected IP 10 70 3 151 y The above two modes serve the same purpose and achieve the same result However GUI is clearer and easier for understanding and checking The following section will describe various operations in GUI 3 1 3 Points for Attention l System resources Each traffic measurement task occupies some system resources The cases that too many tasks are carried out simultaneously or too frequently will lead to resource over consumption so a maximum of 128 tasks can be created Il User authority The traffic measurement system divides user authorities into three levels service query service setting and service management The specific authorities of users of each level are listed in Table 3 1 Table 3 1 Table of user authorities Operations Users with service Users with service Users with service allowed query authority setting authority management authority Creating a task Prohibited Allowed Allowed Beletingcataskeor Allowed for the users who g Prohibited have created the tasks to Allowed result be deleted 3 3 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Operations Users with service Users with service Users with service allowed query authority setting authority management authorit
6. It is the measurement analysis of each circuit group It refers to the number of cases that no RLC is received within T5 10 minutes after Release message REL is sent After the attempts for 20 times no REL will be sent instead RSC will be sent and T17 will be started The failure might result from improper handling or data error at the peer end The measurement can be used to find problems and determine the severity of the problem No RLC to T5 Times It is the measurement analysis of each circuit group If the peer end always blocks a certain circuit within a certain period of time it indicates that the offices connected by the circuit have some problems in handling the circuit data or program error Circuits Blocked by Peer End Times It is the number of the cases that there is no Circuit Group Blocked Acknowledgment RCV No CGBA on Some CGBA message to some circuits It is the measurement analysis of each circuit Circuits Times group The inconsistency in processing the group messages by both ends can be concluded through this measurement It is the number of the cases that there is no Circuit Group Unblocked RCV No CGUA on Some Acknowledgment CGUA message to some circuits It is the measurement analysis Circuits Times of each circuit group The inconsistency in processing the group messages by both ends can be concluded through this measurement It is the number of the cases that there are too many CGBA m
7. Terminal Error This cause code indicates that a call cannot reach the destination because the interface of the terminating end does not work properly that is the signaling message cannot be transmitted to the callee Invalid Format or Address Not Enough It indicates that a call cannot reach the callee because of the erroneous format or incompleteness of the called number Facility Rejected The cause code is sent when the network cannot provide the performance required by the user No Route Available It indicates that there is no appropriate circuit channel for processing the calls Network Error The cause code is sent when the network cannot find the user data Error for The Time Being The cause code is sent when a temporary fault occurs in the network Exchange Facility Surge The cause code is sent to indicate that the switching equipment is in the heavy traffic period No Route or Circuit Applied Available The cause code is sent when the interface of the other side cannot provide the circuit or channel required No Suitable Service Quality The cause code is sent when the requested service quality cannot be provided The service qualities are defined in Recommendation X 213 including the handling capacity or transfer delay supported Facility Applied Not Preserved It indicates that the network cannot provide the required supplementary service because the user has not comp
8. Measurement unit Meaning Measurement object The options are outgoing national toll incoming national toll transfer national toll outgoing international toll incoming international toll transfer international toll internal call originating outgoing local call incoming terminating local call and transfer local call These connection types can be combined flexibly based on actual needs For example outgoing national toll incoming national toll and transfer national toll can be selected for the measurement of toll connections It measures the basic data of all connections of a specified type in an office CONNECTING_TYPE_T RAFFIC FAILURE_REASON_TRA It provides more than 100 call failure All call failure reason FFIC reasons Lason All fixed users including ESL users H 323 users SIP users and attendant console ALL_OFFICES_SUM_TR It measures the basic data of all AFFIC calls in the local office 2 3 Bearer Traffic Task 2 3 1 Functions This task functions in measuring traffic bearer objects such as trunk destination code user and MGW These objects especially the performance entities of these object groups for instance trunk group office direction each destination code destination and user affect the calling performance greatly In addition they are the basic data necessary for network maintenance and planning Therefore this task supports automatic measurement of eac
9. None THE_TRAFFIC_MEASURE MENT_FOR_FIN_CALL_OU T_QUALITY It measures the IN outgoing call quality in an office One or more service keys SRF_OPERATION_MEASU REMENT It measures the number of Service Resource Function SRF operations A kind of resource used by a certain service key described in form of module number service key some SRF source SRF_TRAFFIC_MEASURE MENT It measures the SRF traffic One or more service keys described in form of module number service key SRM_OPERATION_MEASU REMENT It measures the occupation information of SRM resources A certain service key described in form of module number service key THE_MEASUREMENT_FO R_FIN_USER_INTERACTIO N It measures the IN user interaction data One or more service keys MRF_GLOBAL_MRF_CHAN NEL_TRAFFIC It measures the occupation rate of channels controlled by an MRCA MRCA module number 2 15 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Chapter 3 Traffic Measurement Operations 3 1 Overview 3 1 1 Operation Procedures You can implement traffic measurement by various task operations Refer to the following figure for the traffic measurement procedures The operations in broken line boxes are optional Start y Analyze traffice measurement demand v Create traffic measurement
10. Seizure Duration2 Seizure duration of the second top idle trunk circuit TKGRP NO3 Trunk group number of the third top idle trunk circuit TKC NO3 Trunk circuit number of the third top idle trunk circuit Seizure Duration3 Seizure duration of the third top idle trunk circuit TKGRP NO4 Trunk group number of the fourth top idle trunk circuit TKC NO4 Trunk circuit number of the fourth top idle trunk circuit Seizure Duration4 Seizure duration of the fourth top idle trunk circuit TKGRP NO5 Trunk group number of the fifth top idle trunk circuit TKC NO5 Trunk circuit number of the fifth top idle trunk circuit Seizure Duration5 Seizure duration of the fifth top idle trunk circuit TKGRP NO6 Trunk group number of the sixth top idle trunk circuit TKC NO6 Trunk circuit number of the sixth top idle trunk circuit Seizure Duration6 Seizure duration of the sixth top idle trunk circuit TKGRP NO7 Trunk group number of the seventh top idle trunk circuit TKC NO7 Trunk circuit number of the seventh top idle trunk circuit Seizure Duration Seizure duration of the seventh top idle trunk circuit TKGRP NO8 Trunk group number of the eighth top idle trunk circuit TKC NO8 Trunk circuit number of the eighth top idle trunk circuit 5 70 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic M
11. Total Dialogue Number It is the total number of the dialogues sent and received by SSF Average Dialogue Time It is the ratio of total dialogue duration to total dialogue times IN Fail Measurement Overload Reject Number It refers to the number of call failures due to SSP overload Fail Number Before Initialdp It refers to the number of call failures occurred before the INSM of SSP sends IDP Fail Number After Initialdp It refers to the number of call failures occurred before SCP receives the IDP sent by the INSM of SSP The Number of SSF Receiving Reject Dialogue It refers to the number of reject dialogues received by SSF SRF Operation Measurement Receiving Operations Times of receive operations Times from local module Times from other module Executing Operations It refers to the number of operations carried out by the local module Executing Operations successfully It refers to the number of operations successfully carried out by the local module Executing Operations Fail It refers to the times of failed operations carried out by the local module Canceling Executing Operations It refers to the number of operations cancelled by the local module INSM Release SRM Abnormally It refers to the times of releasing operation due to INSM releasing SRM BCSM Release SRM Abnormally It refers to the times of releasing operation due to BCSM releasi
12. indicates that this task is running currently Table 3 8 explains various status of traffic measurement task Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Table 3 8 Meaning of various status of traffic measurement task Status Meaning Running It indicates that a traffic measurement task is running currently Error It indicates that a traffic measurement task is wrongly set Ended It indicates that a traffic measurement task has ended Deactivated It indicates that a traffic measurement task has been deactivated No objected instance It indicates that a traffic measurement task has no measurement object It indicates that a traffic measurement task has been created successfully Setup but the start time has not arrived set It indicates that a traffic measurement task fails to be created in the host Undefined When a task is deactivated it is deleted from the host and its status will be displayed as Undefined 3 3 Querying or Dumping Measurement Task Result 3 3 1 Querying Measurement Task Result l Entering the interface for querying traffic measurement result In the navigation tree as shown in Figure 3 2 select a desired task under the Task List All node right click on it and then click Query Task Result on the shortcut menu An interface as shown in Figure 3 16 appears A Caution When performing the Quer
13. It refers to the traffic of local users of a specific type as callees during the time when the user lines are in the maintenance state Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Outgoing Office Traffic BID Times It refers to the times of occupying outgoing or bi directional trunk circuits by outgoing calls Seizure Times It refers to the times of successful seizure of outgoing or bi directional trunk circuits by outgoing calls Call Connected Times It refers to the number of ringed calls to inter office users Answer Times It refers to the number of calls answered by inter office users No Answer Times It refers to the number of ringed but unanswered calls to inter office users No answer times connected times answer times Abandon Before Ring Times It refers to the times of forward release by callers before the callees inter office users hear the ringing tone Blocked by Auto Call Loss Times It refers to the number of call losses caused by overload control Flow Control Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Last Choice Route Overflow Times It refers to the number of route selection failures due to all outgoing or bi directional trunk circuits in busy state that is the number of failures in selecting out
14. Local DnSet9 Number initial set of the ninth no replay user Outcode9 External code of the ninth no reply user No Answer Times9 No answer times of the ninth no reply user Local DnSet10 Number initial set of the tenth no replay user Outcode10 External code of the tenth no reply user No Answer Times10 No answer times of the tenth no reply user Top Call Loss Traffic Local DnSet1 Number initial set of the first top call loss user Outcode1 External code of the first top call loss user Loss Times1 Loss times of the first top call loss user Local DnSet2 Number initial set of the second top call loss user Outcode2 External code of the second top call loss user Loss Times2 Loss times of the second top call loss user Local DnSet3 Number initial set of the third top call loss user Outcode3 External code of the third top call loss user Loss Times3 Loss times of the third top call loss user Local DnSet4 Number initial set of the fourth top call loss user Outcode4 External code of the fourth top call loss user Loss Times4 Loss times of the fourth top call loss user Local DnSet5 Number initial set of the fifth top call loss user Outcode5 External code of the fifth top call loss user Loss Times5 Loss times of the fifth top call loss user Local DnSet6 Number initial set of the sixth top call los
15. Route Type Do Not Lay Out The cause code is sent when the equipment does not support the required channel type Facility Applied Do Not Lay Out The cause code is sent when the equipment does not support the required supplementary service Only Have Restricted Bearer Capability The cause code is sent when the caller has applied for an unrestricted bearer service but the equipment only supports the restricted bearer service Service or Option Do Not Lay Out The cause code is used to report a service or option unimplemented event when there are no other applicable reasons employed for it Invalid Call Reference The cause code is sent when the message received by the equipment contains the call reference not employed by the existing user network interface Route Identified Do Not Exist The cause code is sent when a call requests to use the inactivated channel at the interface Suspended Call Exist The cause code is sent when the call ID used for trying to resume the call is different from that used for suspending the call Call Identification is Using The cause code is sent when the network receives a suspension request that contains a call ID already used by a paused call including no call ID No Suspended Call The cause code is sent when the network receives a call resumption request that contains a call ID not indicating any paused call Note The call ID contained in the call resu
16. 1 8 BCDs of a calling number Calling Party Number 9 16 BCDs 9 16 BCDs of a calling number Calling Party Number 17 24 BCDs 17 24 BCDs of a calling number Destination Code 1 8 BCDs 1 8 BCDs of a destination code Destination Code 9 16 BCDs 9 16 BCDs of a destination code Destination Code 17 24 BCDs 17 24 BCDs of a destination code Outlet Module No Oultet module number Outlet Device DID Outlet device DID number Outlet Trunk Group Number Outlet trunk group number Outlet Device BSN User port or trunk circuit occupied by an outlet device Outlet Trunk Group GCI Outlet trunk group GCI number Outlet Occupation Moment The moment when an outlet device occupies a user port or a trunk circuit Alert Moment Ringing moment Answer Moment The moment when a call is answered and the conversation begins Release Moment The moment when a call is released and the conversation stops Dialed Number 1 8 BCDs 1 8 BCDs of a dialed number Dialed Number 9 16 BCDs 9 16 BCDs of a dialed number Dialed Number 17 24 BCDs 17 24 BCDs of a dialed number Service Quality Traffic Inlet Module Number Inlet module number Inlet Device DID Inlet device DID number Inlet Trunk Group Number Inlet trunk group number Inlet Device BSN User port or trunk circuit occupied by an inlet device Inlet Occupation Moment The momen
17. Compared to maximum minimum value user processing traffic balancing can achieve reasonable usage of limited resources in a long term though it might not necessarily exert a profound influence on traffic distribution in a short time In an office with rather 4 5 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications small capacity or in a time segment with heavy traffic traffic balancing is a very effective way to enhance the call completion rate 4 1 5 Searching Maximum Minimum Value The traffic measurement function can help search for the maximum minimum value user such as a top usage user By analyzing the call information of these maximum minimum value users or maximum minimum value trunks you can find out major factors affecting the call completion rate Then take corresponding measures hardware repair supplementary service provision voice transfer and so on to raise the call completion rate quickly Measurement of top usage user With the measurement unit of Top Usage User Traffic in the Maximum Minimum Value Task you can find out the top 10 users with the heaviest traffic and their total seizure duration from 4 00 a m to the end of the measurement The total seizure duration refers to the total duration when the user acts as a caller or a callee The top usage user refers to a user with the heaviest traffic Heavy traffic might inc
18. 5 48 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description M3UA Signaling Link Traffic Number of Message Transmitted It refers to the total number of messages sent over a certain M3UA signaling link Bytes of Message Transmitted It refers to the total number of the bytes of messages sent over a certain M3UA signaling link Number of Message Received It refers to the total number of messages received over a certain M3UA signaling link Bytes of Message Received It refers to the total number of the bytes of messages received over a certain M3UA signaling link Number of Data Message Transmitted It refers to the total number of data messages sent over a certain M3UA signaling link Bytes of Data Message Transmitted It refers to the total number of the bytes of data messages sent over a certain M3UA signaling link Number of Data Message Received It refers to the total number of data messages received over a certain M3UA signaling link Bytes of Data Message Received It refers to the total number of the bytes of data messages received over a certain M3UA signaling link Number of ASPM Message Transmitted It refers to the total number of ASPM messages sent over a certain M3UA signaling link Bytes of ASPM Message Transmitted It refers to the total number of the bytes of ASPM mess
19. Chapter 5 Traffic Measurement Entities Entity Description Centrex Intra group Traffic Call Attempt Times It refers to the number of calls to intra group users with no out group prefix dialed or the long number dialed Incoming Call Answer Times It refers to the number of answered calls originated by intra group users to intra group users Transfer Call Answer Times It refers to the number of intra group transferred calls Call Pickup Answer Times It refers to the number of inter group pickup calls Called Busy Times It refers to the number of unsuccessful intra group calls due to called busy Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls originated by intra group users to intra group users Internal Call Traffic It refers to the traffic of intra group calls Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the intra group calls Answer Traffic It refers to the traffic during the time from callee off hook to the completion of the intra group calls Centrex Extra group Traffic Call Attempt Times It refers to the number of call attempts originated by extra group users to intra group users Incoming Call Answer Times It refers to the number of answered calls originated by extra group users to intra group users Tra
20. It is the ratio of blocked bi directional circuits to installed bi directional circuits Bothway Circuit Seizure Traffic It refers to the traffic during the time from outgoing calls seizing bi directional trunks to the release of the calls Seizure Traffic It refers to the traffic during the time from callers picking up the phone to the completion of the outgoing calls in a specific office direction including calling failure or release during calling Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the outgoing calls in a specific office direction Answer Traffic It refers to the traffic during the time from callees off hook to the completion of the outgoing calls in a specific office direction Average Seizure Duration It is the average seizure duration from the seizure of outgoing trunks to the release of them within the measurement period It equals to the ratio of seizure traffic to call attempts TKGRP Incoming Office Traffic Seizure Times It refers to the number of seizure attempts of incoming or bi directional trunk circuits Terminal Call Attempt Times It refers to the number of incoming calls born on a certain trunk group Transfer Call Attempt Times It refers to the number of incoming calls born on a certain trunk group which will be transferred by the local office Call Connected Times It refers to
21. Operation Manual Traffic Measurement It guides the engineers how to perform traffic measurement operations and how to analyze traffic measurement results U SYS SoftX3000 SoftSwitch System Operation Manual Configuration Guide It guides the engineers how to configure various data in SoftX3000 including configuration steps preparations database table referencing relationships and command parameters U SYS SoftX3000 SoftSwitch System Operation Manual Configuration It guides the engineers how to configure various data in SoftX3000 including networking example configuration Manual Content Example script key parameters and debugging guidance U SYS SoftX3000 SoftSwitch System Operation Manual Service Application It covers the voice services IP Centrex services multi media services IN services and value added services supported by SoftX3000 focusing on the meaning operations example and points for attention of various services U SYS iGateway Bill User Manual Bill Also it teaches you on how to install maintain and It elaborates on the functioning principle of the iGateway operate the product Organization The manual describes the traffic measurement operations and applications in SoftX3000 V300R001 There are six chapters and two Appendixes in the manual Chapter 1 Overview of Traffic Measurement introduces common concepts for traffic measurement structure
22. check the output report for the entity values from which you can obtain the running condition of the equipment For example if the report shows that System Fault Call Times is a large number it is possible that BSGI MSGI or FCCU FCSU has faults If Flow CTRL Call Loss Times is a big value IFMI or IP bearer network might have errors ll Adopting the measurement unit Failure Reason Traffic 1 Create a Total Traffic of the Office Task with the parameters set as follows Select Failure Reason Traffic as the measurement unit Select the equipment related failure reasons such as Unreachable Module Network Error Temporary Error Device Congestion and CPU Congestion or Overload as the measurement entities and set other parameters based on the actual need After the task is accomplished check the output report for the entity values from which you can obtain the running condition of the equipment 4 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications 4 1 2 Querying Call Loss I Analyzing call loss reason The measurement unit Failure Reason Traffic in the Total Traffic of the Office Task provides the measurement result containing more than 100 kinds of call loss reasons It helps to track down the main reason of a call loss and roughly locate the fault type Suppose the value of the entity Unre
23. 1 5 restrictions Different measurement units vary in their restrictions For example connection type measurement unit has restrictions on connection type which can be national toll outgoing traffic national toll incoming traffic national toll tandem traffic international toll outgoing traffic international toll incoming traffic international toll tandem traffic intra office traffic local originating outgoing traffic local incoming terminating traffic and local transit traffic Whereas fixed user originating traffic measurement unit has no restrictions X Object Type It is used to describe a specific restriction Generally each restriction can have several optional object types but only one object type can be selected to describe the restriction For example in the restriction of a certain user there are three object types e User external code DN set telephone number e User internal code Fixed Calling Control Unit FCCU Fixed Calling control unit and Signaling process Unit FCSU number user type user logical number e User port FCCU FCSU number user equipment port number XI Object Value It refers to the selected object type for example user number is an object value XII Measurement Period It is the cyclic period for a specific measurement task and can be set in day week or month Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic
24. 2 3 Inputting Task Name and Description ccececeececeeeeeeeeeecaeeeeeeeeeteeneeeeeeeeeeeees 3 10 3 24 Selecting Task Typa nrar aE EA ceva E AA OEE ERIRE 3 10 3 2 5 Selecting Measurement Unit sssseseeseeeiesseerrsseirrstttrrsstttrnssttrrssttnnssttnrssttnnnsen rnnt 3 11 3 2 6 Selecting Measurement EntitieS esiriseerreeiirisrririidrirrisirraadieinsdrineerineieeernnaa 3 11 3 2 7 Selecting Measurement Object S eccceeeeeeeeeeeeeneeeeeeeneeeeeeneeeeeeeaeeeeeenaeeeeeeaas 3 14 3 2 8 Setting Time PIOPEMtleS era oraa atA E AA AE TA 3 15 3 2 9 Defining Entity Threshold earar eieiei aa aa aa iaaa aeih 3 17 3 2 10 Defining Sampling Parameters and Report Output Mode ceeeeeeeteees 3 19 3 2 11 Measurement Task Status 00 ec eeee cere rere ieee erties ee nieeeeeeteeeeetaeeeerena 3 20 3 3 Querying or Dumping Measurement Task Result ce ceeeceeeeeeeeeeeeeneeeeeeenaeeeeeeneeeeteaas 3 21 3 3 1 Querying Measurement Task ReSUIt cece ee eete tees tenets eeetaeeeeeeaeeeeeenaeeeeneaas 3 21 3 3 2 Dumping Measurement Task ReSUIt ccceeececeeeeeneeeeeeenneeeeeeaeeeeeeaeeeeeenaeeeeeeaas 3 26 3 4 Querying Information of Measurement Task ccccceeeeeeeeeeenneeeeeeneeeeeenaeeeeeeenaeeeeeeaas 3 27 3 5 Modifying Configurations of Measurement Task ccceceeeeeeeneeeeeeeeeeeeeetaeeeeeenaeeeeeeaas 3 28 3 6 Deleting Measurement Task cccceeceeceeceeeeeeenneeeeeeeneeeeeeeaeeeseecaeeee
25. Answer Traffic originated by other local users to the completion of the calls Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Fixed User Originating Outgoing Office Traffic Call Attempt Times It refers to the number of call attempts originated by local users to inter office users It refers to the number of seizure attempts of outgoing or bi directional trunk circuits TE BIE Times that is the times of selecting outgoing or bi directional trunk circuits by software It refers to the number of successful seizures of outgoing or bi directional trunk TK Seizure Times circuits As for the Signaling System No 7 SS7 it is the times of receiving the seizure ACKnowledgement ACK signal Call Connected Times It refers to the number of ringed calls originated by local users to inter office users Answer Times It refers to the number of answered calls originated by local users to inter office users Call No Answer Times It refers to the number of ringed but unanswered calls originated by local users to inter office users No answer times connected times answer times Incomplete Dialing Times It refers to the times of incomplete dialing which might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls i
26. Called Busy It refers to the number of unsuccessful call attempts in an incoming office direction due to called busy Abandon After Ring Times It refers to the times of forward release of incoming calls in a specific office direction when the callees hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the incoming calls in a specific office direction Installed Circuit Number It refers to the number of incoming or bi directional trunk circuits installed in a specific Office direction at the end of a measurement period Avail Circuit Number It refers to the average number integer of circuits available among the incoming or bi directional trunk circuits installed in a specific office direction within a measurement period Blocked Circuit Number It refers to the average number integer of blocked incoming or bi directional trunk circuits installed in a specific office direction within a measurement period Installed Bothway Circuit Number It refers to the number of bi directional trunk circuits installed in a specific office direction at the end of a measurement period Avail Bothway Circuit Number It refers to the average number integer of circuits available among the bi directional trunk circuits installed in a specific office direction within a measurement period Blocked Bi directional Circuit Number It refers to
27. Eror 40040A It refers the number of the sent binding messages of error 400_4 class Total Binding Error 500_Class It refers the number of the sent binding messages of error 500 class Total Binding Error 600_Class It refers the number of the sent binding messages of error 600 class V5UA Signaling Link Traffic Number of The Sent Control Message It refers to the number of control messages sent over a certain V5UA signaling link Number of The Received Control Message It refers to the number of control messages received over a certain V5UA signaling link Number of The Sent V5PTM Message It refers to the number of V5PTM messages sent over a certain V5UA signaling link Number of The Received V5PTM Message It refers to the number of V5PTM messages received over a certain V5UA signaling link Number of The Received Error Message It refers to the number of error messages received over a certain V5UA signaling link Bytes of The Sent Control Message It refers to the total number of the bytes of control messages sent over a certain V5UA signaling link Bytes of The Received Control Message It refers to the total number of the bytes of control messages received over a certain V5UA signaling link Bytes of The Sent V5PTM Message It refers to the total number of the bytes of VOPTM messages sent over a certain V5UA signaling link Bytes of The Received V5PTM Message
28. H 248 MGW A H 248 MGW It measures the traffic of H 323 H323_RAS_MESSAGE_M Registration Admission and Status None EASUREMENT RAS messages H323_Q931_MESSAGE__ It measures the traffic of H 323 Q 931 None MEASUREMENT messages H323_H245_MESSAGE_M It measures the traffic of H 323 H 245 None EASUREMENt messages ISDN_ SIGNALING TRAFF It measures the traffic of ISDN signaling communication channel D D channel MTP_SIGNALING_LINK_ MEASUREMENT It measures the traffic of Message Transfer Part MTP signaling link s One or more MTP signaling links described in form of module number link ID MTP_LINKSET_TRAFFIC It measures the traffic of MTP signaling link set s One or more MTP signaling link sets MTP_DEST_SIGNALING_ POINT_TRAFFIC It measures the traffic of MTP Destination Signaling Point DSP including inaccessible times and duration DSPs of one or more MTPs described in form of Network Indicator NI Destination Point Code DPC where NI can be international network international standby network national network or national standby network It measures the traffic of Integrated el ales Services Digital Network User All ISUPs Part ISDN User Part ISUP ISUP_MSG_USING_TRAF FIC It measures the traffic of an ISUP trunk group for receiving and sending a certain type of ISUP messages One or several types of ISUP messages described in form of ISUP trun
29. How to Determine an Output Entity By default all the entities of a task will be outputted However in practical application only some of the entities are concerned and too many output entities will affect the readability of the output report Therefore it is necessary to determine the output entities according to actual demands For example if the purpose of an incoming traffic measurement task is to check the causes of various failures in the call process you should list these entities in the selected entity field e Incomplete Dialing Times e Invalid Address Times e System Fault Call Loss Times e Blocked By Auto Call Loss Times Besides the optional entities you can also customize an entity for output 6 2 Application related Problems 6 2 1 When to Output the Traffic Measurement Results For most of the traffic measurement tasks the results cannot be obtained until a measurement period is completed For example a task for measuring the incoming traffic of a trunk group is created at 8 50 with the start time set to 9 00 and the measurement period to one hour The first measurement report will be outputted when a complete period ends that is at 10 00 Note The report is usually outputted at an integer hour The measurement duration of this task is from 9 00 to 10 00 However if this task is created at 9 10 the first report will be outputted at 11 00 because from 9 10 to 10 00 is not a complete measurement period no me
30. It refers to the average duration from IN caller off hook to the completion of the calls IN Caller Seizing Traffic It is the ratio of IN caller seizure duration to measurement period times Connect Ratio is Equal to IN CCN IN CAN It is the ratio of connecting calls to call attempts of IN callers The Measurement for FIN User Interaction The Total Number of User Interaction It is the total number of user interactions One interaction refers to the dialing of access code for example 201 card number password and called number Such operations as abandon during dialing query of balance or password modification are counted as interactions also The Cancelled Number by Caller It is the times of caller hang ups The Traffic Measurement for FIN Call Out Quality The Number of Attempting IN Call Out It refers to the number of intelligent outgoing call attempts that is the number of CONNECT messages received by FDPP The Number of Connecting IN Call Out It refers to the number of connected IN calls that is the times of callee hearing the ringing tone including no answer times DP6 answer times DP7 and caller hang up after ringing for less than one minute DP10 is reported by BCSM instead of DP6 The Number of Answering IN Call Out It refers to the number of answered IN calls The Time of Connecting IN Call Out It refers to the duration from callee off hook to the completi
31. It refers to the total number of the bytes of VOPTM messages received over a certain V5UA signaling link Times of The Link Congestion It refers to the congestion times of a certain VSUA signaling link Congestion Duration It refers to the congestion duration of a certain VSUA signaling link 5 56 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Times of The Link Unavailable It refers to the unavailable times of a certain VSUA signaling link Unavail Duration It refers to the total unavailable duration of a certain VSUA signaling link V5UA Linkset Flux Traffic Number of The Sent Control Message It refers to the number of control messages sent over a certain V5UA signaling link set Number of The Received Control Message It refers to the number of control messages received over a certain VSUA signaling link set Number of The Sent V5PTM Message It refers to the number of V5PTM messages sent over a certain V5UA signaling link set Number of The Received V5PTM Message It refers to the number of VOPTM messages received over a certain V5UA signaling link set Number of The Received Error Message It refers to the number of error messages received over a certain VSUA signaling link set Bytes of The Sent Control Message It refers to the total number of the bytes
32. Layer Message Transfer Part 3 MTP3 User Adaptation Layer Media Gateway Media Gateway Control Protocol Man Machine Language Media Resource Control Unit Multimedia Signaling Gateway Unit Message Transfer Part Primary Rate Adaptation B 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Appendix B Acronyms and Abbreviations Abbreviation Full Expression S SCCP Signaling Connection and Control Part SCP Service Control Point SoftX3000 SSP Service Switch Point T TCAP Transaction Capabilities Application Part TMG Trunk Media Gateway U UDP User Datagram Protocol V V5UA V5 2 User Adaptation Layer B 2
33. Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement by such elements as entity object time and output arrangement It gives answers to such questions as what to be measured when the measurement will begin how to measure it when and where the measurement result will be outputted ll Measurement Task Type It is also called measurement subset or measurement unit set It is a collection of measurement units with certain same attributes For instance the measurement unit set of Maximum Minimum Value Task is composed of such measurement units as Top Called Busy Traffic Top Call Loss Traffic Top Usage User Traffic Top Ringed No Answer Traffic and Top Idle TK Circuit Traffic lll Measurement Object It is a physical or logical entity or a combination of various entities to be measured such as destination code and MGW IV Measurement Entity It is also called measurement item It is a specific parameter for example seizure times answer traffic for which data must be collected during the traffic measurement V Original Entity It is an entity already defined in SoftX3000 that is SoftX3000 has defined the formula for collecting data for the entity such as call attempt times and seizure traffic Contradictory to original entity it is user defined entity VI Measurement Type It is a specific combination of measurem
34. Meaning Some measurement units generate two much information so sampling Sampling measurement is necessary to keep accuracy and reduce system burden to Parameter some extent By default 100 is adopted for sampling rate Note that not all measurement units have sampling parameters It is used to set the destination where a measurement report will be sent There are three options Output Device Current Workstation Traffic Statistic Port Network Manager Port It is used to define the time when a measurement report will be exported There are three options PerPeriod Output When a measurement period ends the report will be Output exported immediately Arrangement 7 l Pa Specific Output The report will be exported at specified time Over Threshold Output Only when measurement value is beyond the threshold range will a report be exported In this example when a measurement period ends the system will immediately send the traffic measurement report to the current workstation traffic statistic port and network manager port After all the parameters are set click lt OK gt If the task is created successfully a new node will appear under the Task List all node as shown in Figure 3 15 alzi E t Task list A11 Il ADAnswerRate Runni ng i Entity Figure 3 15 Interface showing successful creation of the task 3 2 11 Measurement Task Status In Figure 3 15 IADAnswerRate Running
35. Measurement of the MGW provides information about the calls of an MGW By comparing the traffic information of several MGWs you can take corresponding traffic balancing measure The measurement involves the measurement unit MGW Traffic For example if the traffic of an MGW is too heavy you can shift some load users on this MGW to other MGWs 2 Measurement of the office direction destination traffic distribution provides information about the distribution of the traffic to each destination in each office direction from which you can find out the unbalanced traffic part and then adjust the route selection in the called number analysis table to make the traffic to different destinations evenly distributed on trunks to the greatest extent It involves the measurement unit Destination Distribution Traffic It s evident that processing of maximum minimum value user and traffic balancing are supplementary to each other At the same time of taking measures on maximum minimum value user traffic is also being balanced thus avoiding unreasonable allocation of resources The maximum minimum value user processing can boost up the call completion rate sharply in a short period of time However this operation demands frequent and huge maintenance work In addition after some time the maximum minimum value user measured everyday might not be so centralized and the processing of them will impose a very weak effect on traffic balancing
36. Number board Received AUEP Command It refers to the number of AUEP commands sent by SoftX3000 to a certain MRCA Number board Received AUCX Command It refers to the number of AUCX commands sent by SoftX3000 to a certain MRCA Number board Received Command It refers to the number of command responses sent by SoftX3000 to a certain MRCA Response Number board Sent RSIP Command Number It refers to the number of RSIP commands sent by a certain MRCA board to SoftX3000 Sent NTFY Number Command It refers to the number of NTFY commands sent by a certain MRCA board to SoftX3000 5 55 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Sent DLCX Command It refers to the number of DLCX commands sent by a certain MRCA board to Number SoftX3000 Sent Command Response It refers to the number of command responses sent by a certain MRCA board to Number SoftX3000 STUN Message Measurement Binding Requests Times It refers to the number of binding requests Binding Responses Times It refers to the number of binding responses ae Piaf A00 ean It refers the number of the sent binding messages of error 400_1 class E PON AU Aas It refers the number of the sent binding messages of error 400_2 class ze Firat oteeess It refers the number of the sent binding messages of error 400_3 class aoe
37. Recording within pre defined duration based on cycle Figure 1 2 Levels and categories of time properties Note Traffic measurement can be carried out with without duration end time pre defined or continuously or periodically or irregularly Time properties include task type time type measurement period and measurement duration The management of measurement time can be achieved in the following three levels time type measurement duration and measurement period as shown in Figure 1 3 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement Date Date Date Date Date Date Date Date ire yell HH HEH E Measurement time segment 0 00 24 00 Figure 1 3 Basic time types Measurement task type Measurement tasks can be divided into permanent task semi permanent task and task with finite period 1 Permanent task It is automatically registered by the system during startup and used to measure important performance measurement entities A report will be generated if requested by the carrier You cannot delete this task that is since the equipment starts to run the task will be carried out all the time unless it is deactivated 2 Semi permanent task It is registered by operator and without end time defined The task will be carried out all the time unless it is deleted or deactivated temporarily by the operator For example a permanent traffic measur
38. Request It refers to the number of call information request messages sent from SCP to SSP Cancel It refers to the number of cancel messages sent from SCP to SSP Collect Information It refers to the number of collect information messages sent from SCP to SSP Connect It refers to the number of connect messages sent from SCP to SSP Connect to Resource It refers to the number of connect to resource messages sent from SCP to SSP Continue It refers to the number of continue messages sent from SCP to SSP Disconnect Forward Connection It refers to the number of disconnect forward connection messages sent from SCP to SSP Establish Temporary Connection It refers to the number of establish temporary connection messages sent from SCP to SSP Event Report BCSM It refers to the number of event report BCSM messages sent from SSP to SCP 5 73 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Furnish Charging Information It refers to the number of furnish charging information messages sent from SCP to SSP Intial IP It refers to the number of initial IP messages sent from SSP to SCP Initial Call Tempt It refers to the number of initial call attempt messages sent from SCP to SSP Play Announ
39. Traffic Measurement cccccceeecseceeceeeeeeeeeeenceeeeeeeees 6 7 6 2 5 Inaccurate Traffic Measurement Caused by Modification of Trunk Group Data 6 7 6 2 6 Causes for Incomplete Traffic Measurement cccccceeeeeeceeceeeeeeeseeencaeeeeeeeees 6 8 6 2 7 Use of the Service Quality Traffic Measurement ce eeceeceeeeeeeteeeeeneeeeeenteeeeeeaas 6 8 6 2 8 Precautions in Using Max Min Value Traffic Measurement ceeeeeeeeteeeeeees 6 9 6 2 9 Why Answer Times Failure Times lt Number of Call Attempts Seizures 6 9 6 2 10 Traffic Measurement during Version Upgrade cccecccceeeeseeeeeeesteeeeeeseeeeeeeaaes 6 9 Appendix A List of Traffic Measurement Command cc seeceeceeeeeeeeeeeeeeeeeeeseneeeeneeeeeeeeeens A 1 Appendix B Acronyms and Abbreviations ccsceeeeeceeeeeeeeeeeeeeeeeeeeeneeeaneeeeeeeeseneeesseaneeeeeeens B 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement Chapter 1 Overview of Traffic Measurement 1 1 Basic Concepts and Terminology 1 1 1 Definition Traffic statistics also called traffic measurement payload measurement or performance measurement refers to various measuring activities carried out on softswitch equipment and communication networks around the switch to obtain such measurement data as running status signaling users and system resources It aims
40. Traffic Measurement Entities Entity Description Terminal Call Called Busy Times It refers to the number of unsuccessful call attempts to a certain user due to called busy Terminal Call Ringed No Answer Times It refers to the times of releasing calls to a certain user due to ringing timeout Originating Call Traffic It refers to the originating traffic of a certain user Terminal Call Traffic It refers to the terminating traffic of a certain user PABXGRP Traffic Originating Call Attempt Times It refers to the number of calls originated by the users in a PABX group Terminal Call Attempt Times It refers to the number of calls received by the users in a PABX group Total Call Attempt Times It is the sum of originating times terminating times Originating Call Seizure Times It refers to the number of calls that are originated by the users in a PABX group and that seizure timeslots successfully Terminal Call Seizure Times It refers to the number of successful calls to the users in a PABX group Originating Call Connected Times It refers to the number of ringed calls originated by the users in a PABX group Terminal Call Connected Times It refers to the number of ringed calls received by the users in a PABX group Originating Call Answer Times It refers to the number of answered calls originated by the users in a PABX group Terminal Cal
41. and various kinds of information of the task will be shown as in Figure 3 21 System SOFTX3OO0BAM1 SoftX3000 TADAnswerRate PS System Task Entity View Windows Help 2 0 BAS e TaskName TADAnswerRate TaskDescription IAD Answer Rate MeasureUnit MGW TRAFFIC Task Time Type Scheduled Duration Measure Period 5 minutes Number Of Time Segment Status Running Output Mode Permanent periodically output Sampling Rate Hits Measure Days Cycle Day Start Time 1 09 00 End Time 1 11 00 Start Time 2 14 00 End Time 2 16 00 Start Time 3 19 00 End Time 3 21 00 Output Time Start Date 2003 Oct 24 Duration Days 30 Measure Day Threshold Setting Empty Output Device WorkStation44T3 Traffic WorkStation Network Manager WorkStation Send status Connection Normal IP 10 T7 140 109 Figure 3 21 Interface showing detailed information of the task There are three tabs in the Task Information page which are described in Table 3 11 3 27 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Table 3 11 Functions of tabs in Task Information page Chapter 3 Traffic Measurement Operations Tab name Function Basic Information days It lists such information as task name task description measurement unit measurement period output device number of time segment and duration Entity Information It lists the names of original entities custom enti
42. called busy Called Number Changed Times It refers to the number of call failures due to called number change the cause code is contained in the REL message sent from the peer office Incomplete Dialing Times It refers to the times of dialing vacant numbers Address Incomplete Times It refers to the number of failed calls to a certain destination due to incomplete called number which can happen in such cases as dialing incomplete address abandon during dialing and inter digit timeout Equipment Congestion Times It refers to the times of equipment congestion due to heavy traffic Circuit Group Congestion Times It is the ratio of circuit group unavailability times to circuit group availability times Bearer Capability No Right Times It refers to the times of no right for users to employ the bearer capability Bearer Capability Can Not Use Times It refers to the times that the requested bearer capability cannot be used for the time being although the equipment can offer it Bearer Capability Not Realize Times It refers to the times of inability to offer the requested bearer capability by the equipment Message Type Not Exist Times It refers to times that the equipment receives a message whose type is not recognizable because the message is not defined or is defined but the equipment sending the message has not implemented it Overtime Time It refers to the number of call f
43. cee 4 1 4 1 2 Querying Call LOSS isi Sta hen Ss ea LN al ts ah eh Ee 4 2 4 1 3 Distributing Busy Traffic 3 osecel essere dcay ee tats eee ereede a cine dvenreuls ieee tye 4 4 4 1 4 Balancing Wa Wle cs secce eee coerce nla ae aba cets 4 5 4 1 5 Searching Maximum MinimuM Value eeeeeeeeeeeeeeeeeeeeeeeeeees 4 6 4 2 Troubleshooting for Equipment cinsciccs ice cork aces eves bectacenbeees ep teetciateeeigevice 4 7 4 3 Monitoring and Maintenance for Network ccceeeeeeeeeeeeeeeeeeeeeees 4 3 1 Measuring Inner Traffic and Outgoing Incoming Traffic of Local OIG Crt teeta ek a cache dean aus eaten tit ea N 4 3 2 Measuring Transit Traffic in Transit Office 0 eeeeeeeeeeeeeeees 4 3 3 Measuring National Toll Traffic s s ccccccectieeatentes ctastesescigeseeadadcnebions 4 3 4 Measuring Traffic Of a USCP cece ceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaees 4 3 5 Measuring Each Calle ctcesasxgizeg anetia tet terete ta aes 4 3 6 Measuring Calls to a Destination 0 0 0 2 eecceeeeeeeeeeeeeeeeeeeeeeeeeeenaaees 4 3 7 Measuring Traffic of an Office Direction ccceeeeeeeeeeeeeeeeeeeees 4 3 8 Measuring Traffic of a Trunk Group ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 4 3 9 Measuring Traffic of a Centrex Group ceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 4 3 10 Measuring Traffic of a PBX Group cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 4 3 11 Measuring MGW Traffic cececeeeeeeeeeeeee
44. chart is displayed based on specific measurement time It is used to display the previous result chart based on specified object and time Ee EE It is used to display the next result chart based on specified object and time histogra x histogram chart _ folded line chart pie chart There are three options for graphics display Histogram chart Folded line chart Pie chart ial It is used to set the color for specific entity value 3 3 2 Dumping Measurement Task Result To dump the traffic measurement result follow the steps below 1 Entering the interface for result backup There are two ways Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations e Right click on the icon of the task to be deactivated and then click Dump Task Result on the shortcut menu e Click Dump Task Result on the Task menu 2 Set time type date and time for backup After confirmation the measurement result will be dumped in a file named as RST_ DBF in the directory D Stats on BAM Stands for task name Note Time type options include All CON and SEG CON stands for continuous and SEG for segment Refer to Table 3 9 for specific meanings 3 4 Querying Information of Measurement Task To query information of a traffic measurement task double click the task icon in the navigation tree
45. directional Circuit Ratio It is the ratio of blocked bi directional circuits to installed bi directional circuits Bidirection TK Seizure Traffic It refers to the traffic during the time from incoming calls seizing bi directional trunks to the release of the calls Seizure Traffic It refers to the traffic during the time from callers picking up the phone to the completion of the incoming calls born on a certain trunk group including calling failure or release during calling Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the incoming calls born on a certain trunk group Answer Traffic It refers to the traffic during the time from callee off hook to the completion of the incoming calls born on a certain trunk group Average Seizure Duration It is the average seizure duration from the seizure of incoming trunks to the release of them within the measurement period It equals to the ratio of seizure traffic to call attempts TKGRP Outgoing Office Traffic BID Times It refers to the number of seizure attempts of outgoing or bi directional trunk circuits by outgoing calls born on a certain trunk group Seizure Times It refers to the number of successful seizures of outgoing or bi directional trunk circuits by outgoing calls born on a certain trunk group Transfer Bid Times It refers to the number of seizure attempts of o
46. directional trunks of a certain trunk group When no resource is available the congestion starts it ends when the first idle equipment appears Call Affected by Net Administrator Action Times It is the sum of Direct Route Restrict Call Loss Times Circuit Orient Set Call Loss Times Circuit Temp Stop Call Loss Times Arf And Art Times Route Jump Times and Temp Amb Times Direct Route Restrict Call Loss Times It refers to the number of call failures caused by the excess of the direct route threshold set for the called circuit groups Circuit Orient Set Call Loss Times It refers to the number of call failures caused by the excess of the orient percentage set for the called circuit groups Circuit Temp Stop Call Loss Times It refers to the times of call losses caused by the suspension of the called circuit groups by a certain percentage through congestion busy identification Arf and Art Times It refers to the times of the selected alternative routes kept away from ART or the times of the overflowing ARF Route Jump Times It refers to the number of calls transferred by the pre set jump Called Busy Times It refers to the number of unsuccessful outgoing call attempts born on a certain trunk group due to called busy Called Toll Busy Times It refers to the number of unsuccessful outgoing call attempts born on a certain trunk group due to called busy in a toll call Called Local Busy Ti
47. invalid number System Fault Call Loss Times It refers to the times of call losses caused by internal errors of SoftX3000 Flow Control Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Seizure Traffic It refers to the traffic during the time from local users picking up the phone to the completion of the calls including calling failure or release during calling Answer Traffic It refers to the traffic during the time from callee answering the calls originated by local users to the completion of the calls Sort Fixed User Originating Traffic Call Attempt Times It refers to the number of call attempts originated by local users of a specific type Answer Times It refers to the number of answered calls originated by local users of a specific type No Dialing Times It refers to the times of no dialing within a long time after off hook and call abandons before dialing No Dialing Timeout Times It refers to the times of hearing the busy tone due to dialing no number within a long time after off hook No Dialing Abandon Times It refers to the times of hang ons without dialing any number after off hook 5 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Incomplete Dialing Times It refers to the times of incomplete dialing w
48. is the number of the incoming or bi directional trunk circuits in the maintenance State Answer Ratio It is the ratio of answer times to seizure times Fixed User Incoming Office Terminating Traffic Seizure Times It refers to the times of occupying incoming or bi directional trunk circuits by incoming Office terminating calls Call Connected Times It refers to the number of ringed calls originated by inter office users to local users Answer Times It refers to the number of answered calls originated by inter office users to a local users Incomplete Dialing Times It refers to the times of incomplete dialing which might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Invalid Address Times If refers to the times of called number in incompliance with the existing or recognized destination number It includes the cases of unable to determine the called number and that the called number is an invalid number Abandon Before Ring Times It refers to the times of forward release by callers inter office users before the callees local users hear the ringing tone System Fault Call Loss Times It refers to the number of call losses caused by internal errors of SoftX3000 Flow Ctrl Call Loss Times It refers to the tim
49. local call Call Reject Because of Arrearage The cause code is sent when a call is released due to insufficient balance Porting Number The cause code is sent when a call is released because of the number portability Telephone Console Do Not Work The cause code is sent when the attendant console is not running normally New Service Record Success The cause code is sent when the recording to the specified timeslot is successful The cause code is sent when a call fails because of the insufficient balance in the Credit Card Arrearage g credit card Call in Barrin The cause code is sent when a call is released because the callee does not have the 9 authority of receiving incoming calls Call Failure The cause code is sent when a call is released due to unknown reasons 5 The cause code is sent when ll is rel d due to one trunk circuit seized Dual Seizure s se en a call is released due to one trunk circuit seize simultaneously by an outgoing call and an incoming call from the peer end Invalid Directory Number The cause code is sent when a call is released because it is impossible to locate the callee based on the dialed number or the dialed number contains the message inconsistent with the called number Remote Password Update Fail The cause code is sent when a user fails to modify the password of another terminal on his her own telephone Operation Manual Traffic Measurem
50. measurement sub modules distributed in the host software of various service boards Figure 1 1 illustrates the working process as follows 1 The maintenance personnel sets a traffic measurement task on the workstation first This task is then sent through SMUI and shared resource bus to the traffic measurement sub modules of corresponding service boards by the Statistics process of BAM 2 Next the traffic measurement sub modules collect original traffic measurement data such as call processing data equipment data signaling data and protocol data and return the results to BAM 3 Subsequently the Statistics process of BAM saves and arranges the structure of traffic measurement data 4 Finally the maintenance personnel can check on the workstation the traffic measurement results stored in BAM 1 2 2 Time Properties Time properties refer to all the information required for the setting of start time end time and period for a specific measurement You can set different time schedules Time information can be classified into the levels and categories as shown in Figure 1 2 depending on different settings of start time duration and period m All the time Continuous monitoring and recording Continuous recording Bee ne Duration pre defined m Based on cycle types for measurement Recording within pre defined duration Not based on cycle m Continuous recording Duration not defined
51. measurement task The measurement starts at 10 00 with the measurement period of 1 hour If the trunk group data is modified during 10 00 11 00 for example a trunk group is added or deleted the trunk group table Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems index in the database will change accordingly but the measurement objects and counters will not change causing that the entire measurement result is rather random and cannot reflect the actual situation The Result accuracy item in the report outputted at 11 00 will also be displayed as Data setting indicating that the traffic measurement result is inaccurate In the next measurement period 11 00 12 00 the system will set up the measurement object again according to the trunk group table index in the database and allocate counters for measurement Therefore the measurement result in this period will be correct and Result accuracy in the report outputted at 12 00 will be Accurate 6 2 6 Causes for Incomplete Traffic Measurement The BAM will work out the results which should be outputted for a traffic measurement task based on the number of measurement subtasks and modules If the reports cannot be received completely in a specified delayed time usually 15 minutes after the measurement period ends the received results will be outputted and the accuracy will be marked as Result received incomple
52. occupying trunks originated by users of an IP Centrex group to out group users A certain IP Centrex group SUPPLEMENTARY_SER VICE_CENTREX_TRAFF IC It measures the registration cancellation and verification of a supplementary service or all supplementary services in an IP Centrex group Combination of objects consisting of two parts 1 Combination of any IP Centrex groups 2 Combination of any supplementary services such as abbreviated dialing hotline service alert service or all supplementary services Note The above two parts are compulsory If supplementary service is required to be ignored all supplementary services must be selected for this part SUPPLEMENTARY_SER VICE_TRAFFIC It measures the registration cancellation and verification of a supplementary service or all supplementary services of all users in an IP Centrex group Combination of any supplementary services such as abbreviated dialing hotline service and alert service ISDN_BEARER_SERVIC E_TRAFFIC_MEASURE MENT It measures the traffic of all Integrated Services Digital Network ISDN users for each ISDN bearer service Combination of any ISDN bearer services which can be divided into local ISDN services and V5 ISDN services including voice services audio services and digital services ISDN_PRIMARY_RATE_ NTERFACE_TRAFFIC_M EASUREMENT It measures the traffic of a single primary rate interface
53. of ISDN One or more ISDN primary rate interfaces described in form of module number ISDN type Primary Rate Adaptation PRA interface ISDN can be divided into local ISDN and V5 ISDN 2 7 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object It measures the traffic born by incoming circuits of each trunk group at the interconnection point TRUNK_GROUP_OF_IN TERLINK_OFFICE_INCO MING_TRAFFIC Combination of any incoming or bi directional trunk groups or of any trunk group sets It measures the traffic born by outgoing circuits of each trunk group in an_ interconnected Office TRUNK_GROUP_OF_IN TERLINK_OFFICE_OUT GOING_TRAFFIC Combination of any outgoing or bi directional trunk groups or of any trunk group sets It measures the traffic of an MGW_TRAFFIC MGW so as to obtain the Combination of any gateways running state of it 2 4 Global Component Task 2 4 1 Functions Global components are components serving for call connection but are not associated with specific call processing procedure after call completion Global components are shared by a lot of calls and the quantity and performance of them directly affect the call completion ratio and other key entities therefore measurement of traffic and congestion times of them can provide basic information for improvin
54. of the forwarding service is missing Unreachable Module The cause code is sent when a module to which messages will be sent is not in the normal state Net Management Barring The cause code is sent when a call fails due to the implementation of NMS command User Queue Failure The cause code is sent when a call cannot be queued for the call queue is full Note The call queue is set for the operator When the operator is busy a new incoming call will be queued Group Queue Failure The cause code is sent when a call cannot be queued into the group call queue for it is full already Note The group queue is set for user group When all the users in a group are busy a new call will be queued in the group queue Timeout in Queue The cause code is sent when a call is released because of the response timeout after the call enters the above two queues CPU Congestion or Overload The cause code is sent when the CPU occupation rate exceeds the congestion threshold or overload threshold No CR Resource The cause code is sent when the Connection Request CR resource is not sufficient for the calls received or originated at the user side contrary to the Central Communication dataBase CCB at the network side No CCB Resource The cause code is sent when the CCB resource is not sufficient for the calls received or originated at the network side contrary to the CR at the user side Incom
55. of control messages sent over a certain V5UA signaling link set Bytes of The Received Control Message It refers to the total number of the bytes of control messages received over a certain V5UA signaling link set Bytes of The Sent V5PTM Message It refers to the total number of the bytes of VOPTM messages sent over a certain V5UA signaling link set Bytes of The Received V5PTM Message It refers to the total number of the bytes of VOPTM messages received over a certain V5UA signaling link set V5UA Linkset State Traffic Times of The Link Unavailable It refers to the unavailable times of a certain VSUA signaling link set Unavail Duration It refers to the total unavailable duration of a certain VSUA signaling link set 5 5 Call Record Task Entity Description Dispersion Duration Traffic Inlet Module Number Inlet module number Inlet Device DID Inlet device DID number Inlet Trunk Group Number Inlet trunk group number Inlet Device BSN User port or trunk circuit occupied by an inlet device Inlet Trunk Group GCI Inlet trunk group GCI number Inlet Occupation Moment The moment when an inlet device occupies a user port or a trunk circuit 5 57 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Calling Party Number 1 8 BCDs
56. of ringed but not answered calls originated by local users to inter office users Originating Outgoing Office TK Seizure Traffic It refers to the traffic of the occupancy outgoing traffic tandem traffic Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description INTK Seizure Times It refers to the times of seizing incoming or bi directional trunks by incoming calls Incoming Office Terminal Call Times It refers to the number of call attempts originated by inter office users to local users Incoming Office Terminal Call Answer Times It refers to the number of answered calls originated by inter office users to local users Transfer Call Times It refers to the times of occupying incoming or bi directional trunk circuits by transferred calls Transfer Outtk Seizure Times It refers to the times of seizing outgoing or bi directional trunks by outgoing tandem calls Transfer Answer Times It refers to the number of answered calls that had been transferred by the local office It refers to the traffic during the time from callers picking up the phone to the Transfer Seizure Traffic completion of the calls transferred by the local office including calling failure or release during calling Terminal Call Times If refers to the number of call attempts to the local users Terminal Call Answer Tim
57. or abandon Formula seizure duration seizure times 5 59 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Mean Value of Answer Time Duration It refers to the average duration from callee off hook to the completion of the calls Formula answer duration answer times Confliction in New Service Setting The cause code is sent when the supplementary service registered by a user conflicts with the registered service New Service Configuration Success The cause code is sent when a user succeeds in registering a supplementary service New Service Configuration Fail The cause code is sent when a user fails to register a supplementary service New Service Cancellation Success The cause code is sent when a user succeeds in canceling a supplementary service New Service Cancellation Fail The cause code is sent when a user fails to cancel a supplementary service New Service Verification Success The cause code is sent when a user succeeds in verifying a registered supplementary service New Service Verification Fail The cause code is sent when a user fails to verify a registered supplementary service New Service Application Success The cause code is sent when a user succeeds in using a registered supplementary service New Service Application Fail The cause code is sent wh
58. others 2 Some or all outlets called users described by outlet user MID group outlet UID group and others 3 Some or all call attributes including local call local toll call national automatic call and international automatic call 4 Some or all destination codes destinations 5 Some or all calling numbers Note that all the above parts are mandatory If any part is required to be ignored all must be selected for this part for example all destination numbers 2 7 Maximum Minimum Value Task 2 7 1 Functions This task functions in measuring the maximum or minimum values ten values will be outputted by default so as to facilitate maintenance and error location and to improve call completion rate 2 7 2 Measurement Units This task contains five measurement units as listed in Table 2 6 Table 2 6 Measurement units of Maximum Minimum Value Task Measurement unit Meaning Measurement object TOP_CALLED_BU SY_TRAFFIC Set of threshold users It measures the traffic of top busy called users in a user group or in the local office providing reference data for distributing busy traffic enhancing call completion rate and improving QoS 1 Combination of any Centrex groups 2 Users sorted by FCCU FCSU module number 3 Users sorted by type that is any combination of user types 4 All users TOP_CALL_LOSS _TRAFFIC It measures the traffic
59. page the measurement result exported at then end of a measurement period for a measurement object including entity name entity value and entity unit A Caution If it is required to show the values of the entities of a specific type only you need to select an entity style in Figure 3 16 By clicking el S gt 1 you can browse the measurement result of different objects or exported at the end of different periods For different objects click tej or l For different periods click 3 Graphics Display As shown in Figure 3 20 the Graphics Display tab displays the traffic measurement result vividly in data chart 3 25 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Task list 1 amp TADAnswerRete Runni Specify Object C Specify Time Chapter 3 Traffic Measurement Operations Certain MGE EID iad0 nent _ it 4 histor 2003 10 24 15 30 2003 10 24 15 35 2003 10 24 15 40 2003 10 24 15 45 4 V CALL ATTEMPTS times V SEIZURE TIMES times V CALL CONNECTED TIMES fimes Z ANSWER TIMES times Figure 3 20 Graphics Display tab Send status Connecti on Table 3 10 explains the fields and buttons in the Graphics Display tab Table 3 10 Meaning of fields and buttons in Graphics Display tab Field Meaning Specific Object The chart is displayed based on specific measurement object Specific Time The
60. period and will stop between the time segments Measurement time segment and measurement period co determine the time mode for daily running of a task 1 The measurement starts at 00 00 and ends at 24 00 every day 2 One to three uncontinuous time segments are set for the measurement and each time segment starts at a specified time precise to minute The measurement will last for several consecutive periods IV Measurement period It is also the sampling period for a measurement Traffic measurement management system can create measurement task with period of 1 1440 minutes 1 It is set in unit of minute and cannot exceed 24 hours 2 Itis set to 15 minutes by default 1 2 3 State Transition A traffic measurement task might undergo four states within its life cycle as shown in Figure 1 4 Non started state Start time arrives Deactivate Activated state Deactivated state Activate End time vs Finished state Figure 1 4 State transition diagram of a traffic measurement task CQ Note According to the definitions of different tasks e A permanent task will undergo activated or deactivated state e A semi permanent task might undergo non started activated or deactivated state e A task with finite period might undergo any of the four states Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement 1 Non start
61. receives a message that should not have been received in the calling state or the equipment receives a STATUS message indicating incompatible call state Information Element No Exist or Not Lay Out The cause code is sent when the equipment receives a message containing an unrecognized IE for this IE identifier is not defined or is defined but the equipment has not implemented it Invalid IE Content The cause code is sent when the equipment receives an implemented IE but it does not implement the codes of one or multiple fields in the element Violation between Message and Call State The cause code is sent when a message not in compliance with the call state is received Recovery from Time Out The cause code is sent when a program related to the error processing program specified in Recommendation Q 931 is started due to the timer timeout Parameter Not Exist or Not Lay Out The cause code is sent when the equipment receives a parameter that is not recognizable for it is not defined or is defined but the equipment has not implemented it Ordinary Congestion The cause code is sent when the ordinary users cannot use the idle circuits reserved for the high priority users Failure Out of Scope The cause code is sent when a failure is caused by the reason which is out of the measurement scope of the measurement unit Protocol Error This cause code reports the protocol error event Interwor
62. refers to the number of unsuccessful call attempts due to malfunction of called user local user lines It includes the cases of the called user port in faulty test or maintenance state Called Busy Times It refers to the number of unsuccessful call attempts originated by local users to other local users due to called busy 5 2 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Called Toll Busy Times It refers to the number of unsuccessful call attempts originated by local users to other local users due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts originated by local users to other local users due to called busy in a local call Abandon After Ring Times It refers to the times of forward release by callers local users when the callees local users hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls which are originated by local users to other local users It refers to the traffic during the time from local users picking up the phone and calling Seizure Traffic other local users to the completion of the calls including calling failure or release during calling It refers to the traffic during the time from callees local users answering the calls
63. select corresponding measurement units based on the measurement contents For example to measure the internal traffic of all the users in an office first determine the task type as a total traffic of the office task and then select Fixed User Originating Traffic as the measurement unit 6 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems 6 1 3 How to Select a Measurement Object In some traffic measurement tasks measurement objects are fixed such as the measurement object of the Total Traffic of the Office Task However in most of the traffic measurement tasks the measurement objects can be selected Select the measurement objects of a single composition such as a user user group or service based on actual demand or your working habit 1 Example for actual demand In the Supplementary Service Traffic unit the object types to be selected include e Abbreviated dialing e Hotline service e Wakeup service e Do not disturb service Supposing the abbreviated dialing and wakeup service are the main concern in this measurement you should add these two object types into the object instance list 2 Example for working habit In the Single User Traffic unit a single user is described in three modes Internal code External code e Port number Select from them based on your working habit Note that the same description mode must be
64. selected for the same type of objects in the same task For example in a specific task User Inner Code and User External Code cannot be used at the same time and even with the same description mode the user type must be consistent in the description For the combined measurement objects determine the elements and their description modes usually according to actual demands If it is unnecessary to match a certain element select all for this element such as all objects and all trunk groups For example in the Multi Condition Object Traffic unit the measurement object is composed of five parts e inlet e Outlet e Call attribute e Destination code e Calling number Supposing the measurement purpose is to check the internal traffic from a certain module to another module select e inlet user MID group for the inlet description mode e outlet user MID group for the outlet description mode Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems e local for the call attribute e all destination codes for the destination code e all calling numbers for the calling number Supposing the measurement purpose is to check all the traffic from a specific calling number to a specific destination type the calling number and destination code according to the measurement requirement and select all for other elements 6 1 4
65. task AA Start traffice measurement task v Query traffic measurement task v Modify traffic measurement task y List traffic measurement result v Deactivate traffic measurement task Bie EINA v Activate traffic measurement task AA Traffic measurement task ends lt AA Delete traffic measurement task End Figure 3 1 Traffic measurement procedures 3 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Note Refer to Chapter 4 Traffic Measurement Applications of this manual for analysis of traffic measurement demands In the traffic measurement system you can create modify or delete traffic measurement tasks list the details of a traffic measurement task query save and print traffic measurement result Among these operations the creation of a traffic measurement task is a fundamental one for other operations are carried out on already created tasks 3 1 2 Logging in to Traffic Measurement System You can implement various traffic measurement operations in either Graphical User Interface GUI or by Man Machine Language MML Operations in GUI 1 Click Start Programs U SYS SoftX3000 Statistics A dialog box for setting office direction and IP address pops up 2 Click lt Set gt and input the office name and IP address In the login window select the name of th
66. the average number integer of blocked bi directional trunk circuits installed in a specific office direction within a measurement period INTK Avail Ratio It is the ratio of available incoming circuits to installed circuits Connected Ratio It is the ratio of connected times to seizure times Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Answer Ratio It is the ratio of answer times to seizure times Blocked Circuit Ratio It is the ratio of blocked circuits to installed circuits Blocked Bi directional Circuit Ratio It is the ratio of blocked bi directional circuits to installed bi directional circuits Bidirection TK Seizure Traffic It refers to the traffic during the time from incoming calls seizing bi directional trunks to the release of the calls Seizure Traffic It refers to the traffic during the time from callers picking up the phone to the completion of the incoming calls in a specific office direction including calling failure or release during calling Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the incoming calls in a specific office direction Answer Traffic It refers to the traffic during the time from callees off hook to the completion of the incoming calls in a specific office directio
67. the caller or callee is on the Black White list Unallocated DN The cause code is sent when a call fails because the called number has not been allocated though the number format is valid No Route to The Selected Transit Network The cause code is sent when the equipment receives a request for transferring a call through a specific transit network but it cannot recognize the network due to the reason that this transit network does not exist or does not provide any service for the equipment No Route to The Callee The cause code is sent when a call is released because the network the call passes through does not provide the service for the called terminal Send Private Tone The cause code is sent when a call fails because the special signal tone is sent to the caller Dial Wrong Prefix of Long Distance Call The cause code is sent when the called number contains a wrong prefix Route Unacceptable The cause code is sent when the peer entity does not accept the channel with the new identification in the call Call Has Established and Delivered on The Route The cause code is sent when a call is connected to the callee together with other similar calls in the established channel Normal Call Clear It indicates that a call is being cleared because one of the users concerned requires the release Callee is Busy The cause code is sent when the callee gives a busy indication No Respon
68. the number of ringed incoming calls born on a certain trunk group Answer Times It refers to the number of answered incoming calls born on a certain trunk group Terminal Call Answer Times It refers to the number of incoming calls answered by local users which are born ona certain trunk group Transfer Answer Times It refers to the number of answered calls that were born on a certain trunk group and had been transferred by the local office Lost Call Internal Congestion Times It refers to the call loss times caused by intra module or inter module resource congestion unavailable public resource system error hardware fault software fault and voice channel congestion Congestion Duration It refers to the duration from the start to the end of the congestion When no resource is available the congestion starts it ends when the first idle equipment appears Called Busy Times It refers to the number of unsuccessful incoming call attempts born on a certain trunk group due to called busy Abandon After Ring Times It refers to the times of forward release of incoming calls born on a certain trunk group when the callees hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the incoming calls born on a certain trunk group Installed Circuit Number It refers to the number of incoming or bi directional trunk circuits o
69. the period Sum by Object The value of each measurement entity equals total values of all entities of the same type for different measurement objects Sum by Period and Object The value of each measurement entity equals total values of all entities of the same type for different measurement objects with the measurement period Threshold Overflow Only the values of measurement entities that exceed the threshold range will be displayed Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Field Meaning Continuous The system will export results starting from the start time of a specific day till the end time of a specific day For instance set start date as 04 03 01 March 1 2004 end date as 04 03 03 March 3 2004 start time as 10 00 and end time as 15 00 Time Tbe Segment The system will export results of the start time and end time everyday YP from the start date till the end date For the same settings the system will export the measurement reports of March 1 2 and 3 each day starting from 10 00 to 15 00 If neither Continuous nor Segment is selected only the result exported when the previous period ends will be displayed Start Date It is used to set the start date for a traffic measurement task Start Time It is used to set the start time for a traffic measurement task End Date It is used to set the end date for a traffic measur
70. the second top busy user Outcode2 External code of the second top busy user Seizure Duration2 Seizure duration of the second top busy user Local DnSet3 Number initial set of the third top busy user Outcode3 External code of the third top busy user Seizure Duration3 Seizure duration of the third top busy user Local DnSet4 Number initial set of the fourth top busy user Outcode4 External code of the fourth top busy user Seizure Duration4 Seizure duration of the fourth top busy user Local DnSet5 Number initial set of the fifth top busy user Outcode5 External code of the fifth top busy user Seizure Duration5 Seizure duration of the fifth top busy user Local DnSet6 Number initial set of the sixth top busy user Outcode6 External code of the sixth top busy user Seizure Duration6 Seizure duration of the sixth top busy user Local DnSet7 Number initial set of the seventh top busy user 5 66 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Ooutcode7 External code of the seventh top busy user Seizure Duration Seizure duration of the seventh top busy user Local DnSet8 Number initial set of the eighth top busy user Outcode8 External code of the eighth top busy user Seizure Duration8 Seizure durati
71. the time from inter office users answering the calls Answer Traffic originated by other inter office users to the completion of the calls Connected Ratio It is the ratio of connected times to transfer seizure times Answer Ratio It is the ratio of answer times to transfer seizure times Fixed Terminating Traffic BID Times It is the number of call attempts to local users Connected Times It refers to the number of ringed calls to local users Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Answer Times It refers to the number of calls answered by local users Flow Control Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Dialing Vacant Times It refers to the times of dialing vacant numbers Called User Line Fault Times It refers to the number of unsuccessful call attempts due to malfunction of called user local user lines It includes the cases of the called user port in faulty test or maintenance state Called Busy Times It refers to the number of unsuccessful call attempts due to called local user busy Called Toll Busy Times It refers to the number of unsuccessful call attempts due to called local user busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attem
72. there certainly are some deviations In addition seizure traffic refers to the total traffic of the trunk group so it might be greater than 1 but must be smaller than the number of total trunk circuits in the trunk group To ensure data accuracy the foreground usually multiples the traffic by 100 and then sends the result to the BAM Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems which will then divide the traffic by 100 and show the figure with two digits of the decimal fractions being attached 3 Measurement of average seizure duration The formula for average seizure duration has been given above The following case might occur during calculation If a trunk group incoming office traffic measurement task is set up with the measurement period of one minute and the measurement object is an incoming trunk group with 10 trunk circuits that are always seized then what are seizure times seizure traffic and average seizure duration In a certain period 60 seconds for example as all the trunk circuits are seized no event of trunk circuit seizure will occur the seizure times is 0 while the assistant seizure traffic is always 10 therefore the traffic is also 10 6 10 60 10 The seizure duration worked out by the foreground is 10 60 600 seconds but as number of seizures is 0 the average seizure duration is 0 6 2 4 Some Special Cases of Traffic Measurement Sometimes th
73. to fixed users in the local office All incoming and bi directional circuits TRANSFER_TRAFFIC It measures the basic data of calls originated by inter office users to other inter office users All incoming and bi directional circuits FIXED_TERMINATING_T RAFFIC It measures the basic data of calls received by fixed users in the local Office If the calling user is an inter office fixed user this measurement unit corresponds to INCOMING_OFFICE_TERMINATI NG_TRAFFIC If the calling user is a fixed user in the local office the measurement unit corresponds to Fixed Inner Traffic All fixed users including ESL users H 323 users SIP users and attendant console FIXED_TERMINATING_T RAFFIC It measures the basic data of calls received by all fixed users of a specified type in an office All fixed users of a certain type including ESL users H 323 users SIP users and attendant console OUTGOING_OFFICE_TR AFFIC It measures the basic data of calls received by inter office users If the calling user is a fixed user in the local office this measurement unit corresponds to FIXED_USER_ORIGINATING_OU TGOING_OFFICE TRAFFIC If the calling user is an inter office user the measurement unit corresponds to TRANSFER_TRAFFIC All outgoing and bi directional circuits 2 3 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks
74. unit set measurement unit measurement object measurement entity and measurement period 1 2 Basic Principles 1 2 1 Working Process As a software application system SoftX3000 s traffic measurement system is composed of Statistics process of Back Administration Module BAM and traffic measurement sub modules distributed in host software of such service boards as FCCU FCSU Broadband Signaling Gateway Unit BSGI Multimedia Signaling Gateway Unit MSGI IP Forward Module IFMI and Media Resource Control Unit MRCA Its logical structure is as shown in Figure 1 1 Service board1 Service board n Call processing Call processing aae F oaia a 25 7 7 O F 320 32 a Equipment data eS ae aese Equipment data a 5 3 z Signaling data Signaling data Protocol data Pai Protocol data Pi a Host a ma Worksataion Workstation 1 n Figure 1 1 Logical structure of traffic measurement system Note The workstation on which you can maintain SoftX3000 remotely through iWEB also supports traffic measurement operations which are implemented in the same way as on ordinary workstations Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement In SoftX3000 traffic measurement functions are accomplished by traffic
75. when the ringing tone is not received for a call within the specified time No Release in Long Time The cause code is sent when the release request of a call is not received within the specified time In Band Signal The cause code is sent for in band signal Continuity Check Failure A call is released when the continuity check fails Exceed Maximum Reattempt Times The cause code is sent when the reattempt times exceed the threshold Reattempts occur due to dual seizure in the call connection process Release Before Ring The cause code is sent when a caller releases the call before the ringing tone is sent to the callee Release Before Answer The cause code is sent when a caller releases the call before the callee answers the call after hearing the ringing tone Call Barring The cause code is sent when a call is released due to prefix barring NMS restriction or other service implementation beyond the limitation Operator Disconnect The Call Forcedly Success The cause code is sent when the operator succeeds in disconnecting a call forcedly Operator Disconnect The Call Forcedly Fail The cause code is sent when the operator fails to disconnect a call forcedly Callee is Busy in A Toll Call The cause code is sent when a call is released due to called busy in a toll call Callee is Busy in A Local Call The cause code is sent when a call is released due to called busy in a
76. working principles and basic functions of the traffic measurement system in SoftX3000 Chapter 2 Traffic Measurement Tasks introduces various traffic measurement tasks in SoftX3000 and the measurement units they contain Chapter 3 Traffic Measurement Operations details the methods and procedures for various traffic measurement operations in the GUI of the traffic measurement system Chapter 4 Traffic Measurement Applications details the main applications of the traffic measurement system such as fault locating and traffic balancing Chapter 5 Traffic Measurement Entities presents the meaning measurement point and measurement formula of various traffic measurement entities in SoftX3000 Chapter 6 Handling of Common Problems presents the faults that might occur during traffic measurement and the corresponding handling methods Appendix A List of Traffic Measurement Commands lists the MML commands for traffic measurement operations and their specific meanings Appendix B Acronyms and Abbreviations lists the main abbreviations used in this manual and the corresponding full expressions Intended Readers The manual is intended for the following readers NGN network planning experts e NGN network administrators e NGN system engineers Conventions The manual uses the following conventions l General conventions Convention Description Arial Normal paragraphs are in Arial Arial Narrow Warnings Cautions Notes and Tips a
77. 00 SoftSwitch System Chapter 4 Traffic Measurement Applications a tracing at a preset time is impossible and tracing information cannot be filtered automatically The above restrictions can be overcome by the two measurement units of the Call Record Task that is Dispersion Duration Traffic and Service Quality Traffic Thus tracing of mass calls becomes possible measurement results are available as soon as the calls end and calls can be filtered in real time by the filter mechanisms which are inherent in the traffic measurement for example inlet outlet destination code call attribute host number and failure cause Besides the call tracing can be performed in any predefined time or time segment through the time predefining mechanism of the traffic measurement After filtering the calls of heavy traffic can be further measured through sampling 4 3 Monitoring and Maintenance for Network 4 3 1 Measuring Inner Traffic and Outgoing Incoming Traffic of Local Office The ratio of inner traffic to outgoing or incoming traffic determines the type of the hardware configuration of the local office If most of the traffic is inner traffic the local office should be mainly configured with AMG and Integrated Access Device IAD If most of the traffic is outgoing or incoming traffic the local office should be mainly configured with Trunk Media Gateway TMG For example set up three Total Traffic of the Office Tasks for mea
78. 00 equipment congestions and circuit group congestions ADI Times It refers to the number of ADI messages sent by SoftX3000 Temp Failure Times It refers to the number of call release messages sent by SoftX3000 due to temporary faults UNN Times It refers to the number of UNN messages sent by SoftX3000 SB Times It refers to the number of STB messages and SLB messages sent by SoftX3000 snag eth semis It refers to the number of LOS messages sent by SoftX3000 Other Failure Times It refers to the number of call failures due to other causes except those mentioned above Outgoing Call Answer Times It refers to the number of IAls and IAMs sent by SoftX3000 Receive SEC Times It refers to the number of SEC messages received by SoftX3000 Receive CGC Times It refers to the number of CGC messages received by SoftX3000 Receive ADI Times It refers to the number of ADI messages received by SoftX3000 Receive Temp Failure Times It refers to the number of call release messages received by SoftX3000 due to temporary faults Receive UNN Times It refers to the number of UNN messages received by SoftX3000 Receive No Route Times It refers to the number of call release messages received by SoftX3000 due to no route to destination RCV SB Times It refers to the number of STB messages and SLB messages received by SoftX3000 RCV Dest Point Out of Service Times It refer
79. 3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Answer Traffic It refers to the traffic during the time from callee off hook to the completion of the calls to a certain destination Average Seizure Duration It is the average seizure duration from the seizure of outgoing trunks to the release of them within the measurement period It equals to the ratio of seizure traffic to call attempts Average Conversation Duration It refers to the average conversation duration from callee off hook to hang on by one or both parties It is the ratio of answer traffic to answer times Seizure Ratio It is the ratio of outgoing trunk seizure times to call attempts Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Destination Distribution Traffic BID Times It refers to the number of seizure attempts of outgoing or bi directional trunk circuits by calls to a specified destination in an office direction Seizure Times It refers to the number of successful attempts of outgoing or bi directional trunk circuits by calls to a specified destination in an office direction Connected Times It refers to the number of ringed calls to a specified destination in an office direction It refers to the number of answered calls to a specified destination in an office Answer Ti
80. 3UA signaling link set Number of SSNM Message Sent It refers to the total number of SSNM messages sent over a certain M3UA signaling link set Bytes of SSNM Message Sent It refers to the total number of the bytes of SSNM messages sent over a certain M3UA signaling link set Number of SSNM Message Received It refers to the total number of SSNM messages received over a certain M3UA signaling link set Bytes of SSNM Message Received It refers to the total number of the bytes of SSNM messages received over a certain M3UA signaling link set Number of MGMT Message Sent It refers to the total number of MGMT messages sent over a certain M3UA signaling link set Bytes of MGMT Message Sent It refers to the total number of the bytes of MGMT messages sent over a certain M3UA signaling link set Number of MGMT Message Received It refers to the total number of MGMT messages received over a certain M3UA signaling link set Bytes of MGMT Message Received It refers to the total number of the bytes of MGMT messages received over a certain M3UA signaling link set Link Disconnection Times It refers to the disconnection times of a certain M3UA signaling link set M3UA Linkset State Traffic Unavail Times It refers to the unavailable times of a certain M3UA signaling link set Unavail Duration It refers to the unavailable duration of a certain M3UA signaling link set
81. Chapter 1 Overview of Traffic MeaSurement ccceseeseeeeeeeeeeeeeeseeeeeeeeeeeeees 1 1 1 1 Basic Concepts and Terminology cccccccceeeeeeeeeeeeeeeeeceeeeeeeeeenneeeeeeees 1 1 TTP Definitio Mees nae e h ake tanta hee tends bales asia 1 1 1 1 2 Terms Related to Traffic Measurement Modes cceeeeeee 1 1 1 1 3 Terms Related to Traffic Measurement Operations 000 1 1 Tie BAGIC Principle Sa maa ceeds its oes Aub ead see A EE a Eee EEEE a 1 5 1 2 1 Working PIOCESS nrc i asn ae ia iada 1 5 1 2 2 WiMGcP FOPCMICS vx scpteccievedur cap eo Al ee eed isl eee oie ott 1 6 1 2 3 State Transition saisnieceesace Ulel ueec dace tabetha ipeeatndadd Makeed scubeceoeteecenme ts 1 8 1 3 Functional FEATURES vtech eccsestecccedebedvisiata ta ticheonnstalepusebedatiededsiedhiudases Ovvouneds 1 9 Wed al Task PUN GHOMN orainen aa a a AE 1 9 1 3 2 Exception Report asses k ss il ht i ie ek ee he 1 9 t3 EGR Re pOT a aaa aa a easel ors sede es E ae etek eee 1 10 1 3 4 Sampling Measurement ccccceeeeeeeeeeceeeeeeeeeseeeeeeeeeeseeneeeeeeees 1 10 1 3 5 Measurement Report Incredible ccescceeeeeeeseeeeeeeeeeeseneeeeeees 1 10 1 3 6 Screening measurement of Caller ID Display CID numbers 1 11 1 3 7 Outputting Measurement Result in Call Record Mode 1 11 1 3 8 No loss of Measurement Tasks in Case of Switchover and PIGIOACING nimam a a mayer tate tate aaa ee 1 11 1 3 9 Dynamical Modificati
82. GCF messages GRJ Message Measurement It refers to the measurement of GRJ messages RCF Message Measurement It refers to the measurement of RCF messages RRJ Message Measurement It refers to the measurement of RRJ messages UCF Message Measurement It refers to the measurement of UCF messages URJ Message Measurement It refers to the measurement of URJ messages ACF Message Measurement It refers to the measurement of ACF messages ARJ Message Measurement It refers to the measurement of ARJ messages BCF Message Measurement It refers to the measurement of BCF messages BRJ Message Measurement It refers to the measurement of BRJ messages DCF Message Measurement It refers to the measurement of DCF messages DRJ Message Measurement It refers to the measurement of DRJ messages LCF Message Measurement It refers to the measurement of LCF messages LRJ Message Measurement It refers to the measurement of LRJ messages IRQ Message Measurement It refers to the measurement of IRQ messages IRR Message Measurement It refers to the measurement of IRR messages NonStand Measurement Message It refers to the measurement of NonStand messages 5 35 Chapter 5 Traffic Measurement Entities Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities
83. LC Release messages H 323 Q 931 Message Measurement Connect In It refers to the number of connect messages received by SoftX3000 Connect Out It refers to the number of connect messages sent by SoftX3000 Altering In It refers to the number of Alerting messages received by SoftX3000 Altering Out It refers to the number of Alerting messages sent by SoftX3000 5 36 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description CallProceding In It refers to the number of CallProceding messages received by SoftX3000 CallProceding Out It refers to the number of CallProceding messages sent by SoftX3000 Setup In It refers to the number of Setup messages received by SoftX3000 Setup Out It refers to the number of Setup messages sent by SoftX3000 SetupAck In It refers to the number of SetupAck messages received by SoftX3000 SetupAck Out It refers to the number of SetupAck messages sent by SoftX3000 Progress In It refers to the number of Progress messages received by SoftX3000 Progress Out It refers to the number of Progress messages sent by SoftX3000 RelCom In It refers to the number of RelCom messages received by SoftX3000 RelCom Out It refers to the number of RelCom messages sent by Sof
84. Measurement XIII Measurement Time Segment It refers to the start and end time of a measurement task in a day for example 9 00 10 30 XIV Output Period It refers to the period of outputting the measurement result of a measurement task for example every 1 minute every 10 minutes or every 15 minutes XV Output Transmission Information It is a parameter recording to which target measurement results are sent XVI Output Arrangement Information It is a parameter specifying when to output measurement results XVII Traffic Measurement Report It describes the results of the traffic measurement of a certain type including measurement object measurement entity value measurement period start and end time of a measurement task so as to provide basis for further measurement planning running and management of the performances in the entire office and network The following is an example showing the application of these concepts and briefly describing the way to create a traffic measurement task Suppose it is required to measure the completion rate of incoming toll calls to the local office Create a traffic measurement task to measure the completion rate of incoming toll calls This means to specify the measurement unit There are nearly 100 measurement units in SoftX3000 To facilitate search and application these measurement units are classified into seven measurement unit sets To locate a measurement un
85. Modify Time Info on the shortcut menu Modify the time information of the task in the dialog box that pops up Click lt OK gt During the modification you can restore the original setting by clicking lt Reset gt in the lower left corner of the dialog box Modify sampling parameters Right click on the task icon and then click Modify Sampling Parameter on the shortcut menu Modify the sampling parameter in the dialog box that pops up Click lt OK gt During the modification you can restore the original setting by clicking lt Reset gt in the lower left corner of the dialog box Modify measurement entity thresholds Right click on the task icon and then click Set Task Threshold on the shortcut menu In the dialog box that pops up select the entity to be modified and then input the upper and lower thresholds Click lt Set Threshold gt Click lt OK gt For a task you can set the thresholds for a maximum of four entities After the setting of four entities the button lt Set Threshold gt becomes grayed If the thresholds of more than four entities need be modified first right click on the task icon and click Delete Task Threshold on the shortcut menu to delete the thresholds of an entity then click Set Task Threshold on the right click shortcut menu to add the thresholds for the fifth entity During the modification you can restore the original se
86. Office Direction Incoming Office Traffic and Office Direction Outgoing Office Traffic as the measurement unit 1 2 Set up two Bearer Traffic Tasks Select Office Direction Incoming Office Traffic and Office Direction Outgoing Office Traffic respectively as the measurement unit Select this office direction as the measurement object Set the rest information as needed When the tasks finish summarize the respective output reports for the traffic information of this office direction ll Creating a Call Record Task with Multi Condition Object Traffic as the measurement unit 1 2 Set up a Call Record Task Select Multi Condition Object Traffic as the measurement unit Select this office direction corresponding to the incoming office direction at the outlet or this office direction corresponding to the outgoing office direction at the inlet as the measurement object Set the rest information as required When the task finishes check the output reports for the traffic information of this office direction 4 3 8 Measuring Traffic of a Trunk Group The measurement can be implemented in two ways l Creating a Bearer Traffic Task with TKGRP Incoming Office Traffic and TKGRP Outgoing Office Traffic as the measurement unit 1 2 Set up two Bearer Traffic Tasks Select TKGRP Incoming Office Traffic and TKGRP Outgoing Office Traffic as th
87. Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Failure Reason Traffic Confliction In New Service Setting The cause code is sent when the supplementary service registered by a user conflicts with the registered service New Service Configuration Success The cause code is sent when a user succeeds in registering a supplementary service New Service Configuration Fail The cause code is sent when a user fails to register a supplementary service New Service Cancellation Success The cause code is sent when a user succeeds in canceling a supplementary service New Service Cancellation Fail The cause code is sent when a user fails to cancel a supplementary service New Service Verification Success The cause code is sent when a user succeeds in verifying a registered supplementary service New Service Verification Fail The cause code is sent when a user fails to verify a registered supplementary service New Service Application Success The cause code is sent when a user succeeds in using a registered supplementary service New Service Application Fail The cause code is sent when a user fails to use a registered supplementary service Probe Malicious Call Success This reason is used when a user gets related information after employing the Malicious Call Identification service Probe Mali
88. Receive Unknown MSG Be sini con Times received during a certain time it indicates that signaling cooperation of both ends has some problems ISUP Node Performance Traffic Incoming Call Answer Times It refers to the number of Initial Address Message with Information IAls and Initial Address Message IAMs received by SoftX3000 Switch Equipment Congestion Times It refers to the number of Switching Equipment Congestion SEC messages sent by SoftX3000 No Valid Circuit Times It refers to the number of Circuit Group Congestion CGC messages sent by SoftX3000 Address Incomplete Times It refers to the number of ADdress Incomplete ADI messages sent by SoftX3000 Temporary Failure Times It refers to the number of call release messages sent by SoftX3000 due to temporary faults Unallocated Code Times It refers to the number of Unallocated Number signal UNN messages sent by SoftX3000 User Busy Times It refers to the number of Subscriber Toll Busy STB messages and Subscriber Local Busy SLB messages sent by SoftX3000 DPC Out of Service Times It refers to the number of Line Out of Service LOS messages sent by SoftX3000 Other Call Failure Times It refers to the number of call failures due to other causes except those mentioned above ISUP Net Performance Traffic Outgoing Call Answer Times It refers to the number of IAls and IAMs sent by SoftX3000 Re
89. SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations xi IADAnswerRate IAD Answer Rate Call Attempts Seizure Times Call Connected Times Answer Times Seizure Traffic Connect Traffic Answer Traffic bN Mgw No Answer Times A D RA E EA ima Figure 3 10 Interface showing selected measurement entities 3 2 7 Selecting Measurement Object s Click the Object tab in Figure 3 8 An interface for selecting measurement object appears Select or input the desired measurement object and add it into the measurement object list In the example first select Certain MGW EID for object type and then input the ID that is iadO ngn1 com of IAD 1 in the Certain MGW EID field MGW EID can be obtained by carrying out the LST MGW command Finally click lt Add Object Instance gt to add the selected measurement object into the list as shown in Figure 3 11 3 14 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Create a New Task x ADA ate AD Answer Rate mowTrate ooo Certain MGW EID Certain MGW EID iadi ngnl com Figure 3 11 Interface for selecting measurement object CQ Note e Fora traffic measurement task multiple measurement objects can be selected but you can only input one object when inputting the measurement entity e If itis necessary to add a measurement object you can righ
90. X3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Step Operations Parameter description 1 The length of entity alias cannot be 1 Input alias and name of the custom More than nine characters Step 2 entity 2 Entity unit options include Millisecond 2 Select unit and type of the custom Byte and No Unit entity 3 Entity type options include Integer Float Time and BCD Code Step 3 Select the original measurement entity Teese Le uy E deermnad by the measurement unit 2 ps Step 4 Click a symbol among aa 2 select another original entity and then define the calculation formula for the custom entity as shown in Figure 3 7 Click lt OK gt A prompt box indicating Operation succeeded pops up The entity icon mgw no answer times will appear in the Entity tab as shown in In the example the custom entity mgw no Step 5 answer times call connected times Figure 3 2 answer times Entity list mew no answer times Set Custom Entity Measure Unit MGW TRAFFIC m Define Entity Alias MNATS Entity Name Mow No Answe Entity Unit No unit v Entity Type integer CO Redefine Entity CALL ATTEMPTS Calculation Entity ANSWER TIMES MGWCNT MGWANS oneei Figure 3 7 Example of defining calculation formula for the custom entity 3 8 Operation Manual Traffic Measure
91. a certain M2UA link Number of The Received MAUP Message It refers to the number of MAUP messages received over a certain M2UA link Number of The Sent Control Message It refers to the number of control messages sent over a certain M2UA link Number of The Received Control Message It refers to the number of control messages received over a certain M2UA link Bytes of The Sent Message It refers to the number of the bytes of messages sent over a certain M2UA link Bytes of The Received Message It refers to the number of the bytes of messages received over a certain M2UA link Times of Data Retransmitting It refers to the times of data retransmission by a certain M2UA link Times of The Link Unavailable It refers to the unavailability times of a certain M2UA link Unavail Duration It refers to the total unavailability duration of a certain M2UA link M3UA Destination Entity Traffic Inaccessible Times It refers to the inaccessible times of a M3UA destination entity Inaccessible Duration It refers to the inaccessible duration of a M3UA destination entity M3UA Linkset Flux Traffic Number of Message Sent It refers to the total number of messages sent over a certain M3UA signaling link set Bytes of Message Sent It refers to the total number of the bytes of messages sent over a certain M3UA signaling link set Number of Message Received It re
92. a measurement shortcut menu period ends the report will be exported Modify the task output arrangement immediately that is when to output the report Specific Output The report will be exported at 3 28 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Operation Procedures Remark specified time Over Threshold Output Only when measurement value is beyond the threshold Click lt OK gt range will a report be exported 2 During the modification you can restore the original setting by clicking lt Reset gt in the lower left corner of the dialog box Right click on the task icon and then click Modify Output Device on the shortcut menu During the modification you can restore the Modify tepon output original setting by clicking lt Reset gt in the lower device Modify the output device of the task report in the dialog box that pops up Click lt OK gt left corner of the dialog box Modify measurement entities Right click on the task icon and then click Modify Measurement Entities on the shortcut menu Modify the measurement entities of the task in the dialog box that pops up Click lt OK gt During the modification you can restore the original setting by clicking lt Reset gt in the lower left corner of the dialog box Modify time information Right click on the task icon and then click
93. achable Module is the biggest in an output report Since module inaccessibility is often caused by hardware problems for example shared resource bus fault HSCI failure FCCU FCSU error it can be concluded that hardware fault is the cause of the call loss in the first place For another example where the entity Dual Seizure is a big value in the output report as the mode of calls seizing trunk circuits is determined by the configuration data the mismatch of the configuration data between the local and opposite offices should be the main cause of the call loss Il Locating call loss reason further The Failure Reason Traffic measurement unit gives just the least detailed call loss information However more specific call loss descriptions are needed to locate the cause of a fault for example where the most failed calls are originated where the most failed calls are terminated what type the most failed calls are and what equipment the most failed calls go through Such information is available from Total Traffic of the Office Task and Bearer Traffic Task 1 Measurement of the traffic flow provides information about the calls and failure causes of eight traffic flows such as outgoing incoming local and transit calls The measurement involves such units as Fixed Inner Traffic Fixed User Originating Outgoing Office Traffic and Incoming Office Terminating Traffic 2 Measurement of the connection t
94. address abandon during dialing and inter digit timeout Dialing Vacant Code Times It refers to the times of vacant numbers dialed among the calls to a certain destination Called Busy Times It refers to the number of unsuccessful call attempts to a certain destination due to called busy Called Toll Busy Times It refers to the number of unsuccessful call attempts to a certain destination due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts to a certain destination due to called busy in a local call Abandon After Ring Times It refers to the times of forward release of calls to a certain destination when the callees hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls to a certain destination Congestion Times It refers to the number of failed calls caused by unsuccessful route selection due to no idle resources available Seizure Traffic It refers to the traffic during the time from callers picking up the phone to the completion of the calls to a certain destination including calling failure or release during calling Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the calls to a certain destination 5 26 Operation Manual Traffic Measurement U SYS SoftX
95. ages sent over a certain M3UA signaling link Number of ASPM Message Received It refers to the total number of ASPM messages received over a certain M3UA signaling link Bytes of ASPM Message Received It refers to the total number of the bytes of ASPM messages received over a certain M3UA signaling link Number of SSNM Message Transmitted It refers to the total number of SSNM messages sent over a certain M3UA signaling link Bytes of SSNM Message Transmitted It refers to the total number of the bytes of SSNM messages sent over a certain M3UA signaling link Number of SSNM Message Received It refers to the total number of SSNM messages received over a certain M3UA signaling link Bytes of SSNM Message Received It refers to the total number of the bytes of SSNM messages received over a certain M3UA signaling link Number of MGMT Message Transmitted It refers to the total number of MGMT messages sent over a certain M3UA signaling link Bytes of MGMT Message Transmitted It refers to the total number of the bytes of MGMT messages sent over a certain M3UA signaling link Number of MGMT Message Received It refers to the total number of MGMT messages received over a certain M3UA signaling link Bytes of MGMT Message Received It refers to the total number of the bytes of MGMT messages received over a certain M3UA signaling link 5 49 Operation Manual Traff
96. ailures caused by timer timeout the cause code is contained in the REL message sent from the peer office Flow Control Infection Times It refers to the number of call failures caused by NMS s control on heavy traffic It refers to the traffic of outgoing calls originated from an interconnected office during Seizure Traffic the time from the seizure of outgoing or bi directional trunk circuits to the release of them Answer Trafe It refers to the traffic of outgoing calls originated by an interconnected office during the time from callee off hook to the completion of the calls MGW Traffic Call Attempts It refers to the number of call attempts originated from or terminated to a certain MGW Seizure Times It refers to the number of successful calls originated from or terminated to a certain MGW Connected Times It refers to the number of connected calls that is it is the sum of answer times and no answer times Answer Times It refers to the number of answered calls 5 33 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Seizure Traffic It refers to the traffic of the calls during the time from the seizure of trunk circuits to the release of them Connected Traffic It refers to the traffic of the calls during the time from callee hearing ringing tone to the release o
97. analysis of each circuit group It refers to the times of no UBA message is received within 10 minutes controlled by T5 after the local office sends a UBL message It might result from the circuit data difference at both sides or the improper handling of one side No CGBA to T19 Times It is the measurement analysis of each circuit group It refers to the times of no CGBA message is received within 10 minutes controlled by T19 after the local office sends a CGB message No CGUA to T21 Times It is the measurement analysis of each circuit group It refers to the times of no CGUA message is received within 10 minutes controlled by T21 after the local office sends a CGU message MSG Format Error Times It is the measurement analysis of each circuit group It is the times of invalid message format A message might be discarded if its format is invalid Receive Unexpected MSG Times It is the measurement analysis of each circuit group The unexpected messages are valid recognizable messages that are only received in the wrong phase of a call If lots of unexpected messages are received during a certain time it indicates that signaling cooperation of both ends has some problems 5 40 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description It is the measurement analysis of each circuit group If lots of unknown messages are
98. annannnnnnnnnnnnnnnnrnnnnnnnnnnrnnnnnrnnennrnnnn 2 12 2 7 Maximum Minimum Value Task 2cccceccecceeecceccecccecaeececctecaeeceeeaees 2 13 Zo A UPUNCIONS cance teiaeteiclc en wet teen a sets hi 2 13 2 7 2 Measurement Units cccecccceceeeeeeeeeeeeeeeeeeeeesaaeeeeeeeesseeeeeeeees 2 13 2 8 Intelligent Service Task cscctetcazeaseusecenecesxiatteevxecexeteslpuaveverdsqcuseoneeeetetne 2 14 2 8 T FUNCION Siei a a el AREE 2 14 2 8 2 Measurement Units nennnneeoeeeenneeeoeeeerneeeerrternrseerrtttnreeerrrtneeseent 2 14 Chapter 3 Traffic Measurement Operations eccceeeeeeeeeeeeeeeeeeeeeeeeeees 3 1 I OVE EW enea soi eae e a care a cares 3 1 3 1 1 Operation Procedures o xcciasi a belittle Koei ae 3 1 3 1 2 Logging in to Traffic Measurement System 0eeseeeeeeeeees 3 2 3 1 3 Points TOF Attention Ga fecil eho Basie Beebe debabede cteecrtatysheBsdoest htioats 3 3 3 2 Creating Measurement Task cccceeeeeeeeeeeeeeeeeeeseaeeeeeeeeenenenaeeeeees 3 4 3 2 1 Customizing Entity sik ea ak ts Ne ae ah ee le ee et 3 5 3 2 2 Entering Interface for Creating Task cccceeeeeeeeeeeeeeeeeeeeeees 3 9 3 2 3 Inputting Task Name and Description eeeeeeeeeeeeeeeeeeeeeees 3 10 3 2 4 Selecting Task Ty Pee nciictaceceeiees eeu eed celeste eedeotieenteng ies 3 10 3 2 5 Selecting Measurement Unit ccceeeeeeeeecceeeeeeeeeeeeeeeeeeeeeeeeees 3 11 3 2 6 Selecting Measur
99. are many reasons that might cause call loss either software hardware faults or human factors Before processing top call loss users you must further locate the call loss reason In this case use the call record task to record the call information of these top call loss users which will serve as the basis for further analysis If necessary multiple offices might have to coordinate to find out the reason of the call loss V Measurement of top idle TK circuit With the measurement unit of Top Idle TK Circuit Traffic in the Maximum Minimum Value Task you can obtain the trunk circuit and group number with the least total seizure duration from 4 00 a m to the end of the measurement The total duration of trunk seizure refers to the total duration when the trunk circuit is occupied The idlest trunk measurement excludes the trunk circuits that are not installed The idlest trunk measurement can help improve the circuit utilization 4 2 Troubleshooting for Equipment The call tracing function of the maintenance console can be used to trace a user in real time and save the tracing information which provides reference data for troubleshooting However there are restrictions for the call tracing function at the maintenance console for example the number of users traced simultaneously is limited only specific user instead of a specified group of users can be traced startup of Operation Manual Traffic Measurement U SYS SoftX30
100. ars Input the desired time and click lt OK gt Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications Chapter 4 Traffic Measurement Applications Traffic measurement is applied to measure daily services so as to provide routine data for scheming and management of the telecom network Besides it also helps to fulfill the analysis of call loss the analysis of call completion rate traffic balancing maximum minimum value search and call tracing 4 1 Equipment Running Management 4 1 1 Checking Running Condition of All Equipment Although it is impossible to judge the running condition of the equipment directly through the traffic measurement you can find some problems in equipment by viewing the measurement result especially equipment related call loss reasons flow control call loss for example thus facilitating error discovery and removal in time There are two means to achieve this purpose 1 Adopting the measurement unit Fixed User Originating Traffic Create a Total Traffic of the Office Task with the parameters set as follows Select Fixed User Originating Traffic as the measurement unit Select System Fault Call Times and Flow CTRL Call Loss Times as the measurement entities and set other parameters based on the actual need Select All Subscriber Lines as the measurement object After the task is accomplished
101. asurement report will be outputted for this time segment In addition for a few measurement units such as Service Quality Traffic and Dispersion Duration Traffic as one report will be outputted for each call which meets the measurement conditions the measurement period will meaningless and the above problem will not occur 6 3 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems 6 2 2 How to Understand Period Crossing Traffic Measurement Take the measurement of the incoming traffic of a trunk group as an example Either TKGRP Incoming Office Traffic of the bearer traffic task or Multi Condition Object Traffic of the call record task can be selected as the measurement unit The difference between them lies in the fact that their measurement methods are essentially different The TKGRP Incoming Office Traffic measurement is based on the counter that is a counter is set at the related position of the service flow during the measurement and if any corresponding event occurs the counter will increase by one While the Multi Condition Object Traffic measurement is based on messages that is after a conversation ends the traffic measurement processing program of the corresponding process will send a message to the traffic measurement module to report the information about this call such as the caller callee and conversation duration Usually the results of
102. ating Call Answer Times It refers to the number of answered calls for a specific bearer service employed by the ISDN users measured at the caller side Terminal Call Answer Times It refers to the number of answered calls for a specific bearer service employed by the ISDN users measured at the callee side Congestion Times It refers to the number of calls failed in a specific bearer service due to the congestion including the local congestion and the peer end congestion Terminal Call Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the ISDN calls for a specific bearer service Originating Call Average Conversation Duration It is the ratio of originating call answer traffic to originating call answer times Terminal Call Average Conversation Duration It is the ratio of terminating call answer traffic to terminating call answer times Average Wait Duration It refers to the average waiting duration for ISDN calls with a specific bearer service from the caller hearing the ring back tone to the callee picking up the phone Originating Call Answer Traffic It refers to the traffic of answered calls for a specific bearer service originated by ISDN users measured at the caller side Terminal Call Answer Traffic It refers to the traffic of calls for a specific bearer service answered by ISDN users measured at the callee side ISDN Prima
103. aying announcement during the conversation SRF Traffic Measurement The Number to Apply for SRM It refers to the total times of SRM applications by all the modules The Number to Execute PA It refers to the number of PA operations The Number to Execute PC It refers to the number of PC operations The number to Execute CA It refers to the number of CA operations INSM Operation Measurement Activate Service Filter It refers to the number of activate service filter messages sent from SCP to SSP Activate Service Filter Result It refers to the number of activate service filter result messages sent from SSP to SCP Activity Test It refers to the number of activity test messages sent from SCP to SSP Activity Test Response It refers to the number of activity test response messages sent from SSP to SCP Applying Charge It refers to the number of applying charge messages sent from SCP to SSP Applying Charge Report It refers to the number of applying charge report messages sent from SSP to SCP Assist Request Instruct It refers to the number of assist request instruct messages sent from SCP to SSP Call Gap It refers to the number of call gap messages sent from SCP to SSP Call Information Report It refers to the number of call information report messages sent from SSP to SCP Call Information
104. cal DnSet6 Number initial set of the sixth usually busy user Outcode6 External code of the sixth usually busy user Called Busy Times6 Busy times of the sixth usually busy user Local DnSet7 Number initial set of the seventh usually busy user Outcode7 External code of the seventh usually busy user 5 67 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Called Busy Times Busy times of the seventh usually busy user Local DnSet8 Number initial set of the eighth usually busy user Outcode8 External code of the eighth usually busy user Called Busy Times8 Busy times of the eighth usually busy user Local DnSet9 Number initial set of the ninth usually busy user Outcode9 External code of the ninth usually busy user Called Busy Times9 Busy times of the ninth usually busy user Local DnSet10 Number initial set of the tenth usually busy user Outcode10 External code of the tenth usually busy user Called Busy Times10 Busy times of the tenth usually busy user Top Ringed No Answer Traffic Local DnSet1 Number initial set of the first no replay user Outcode1 External code of the first no reply user No Answer Times No answer times of the first no reply user Local DnSet2 Number initial set of the second no replay
105. calls Connected Ratio It is the ratio of connected times to seizure times Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Answer Ratio It is the ratio of answer times to seizure times Transfer Traffic Transfer Call Seizure Times It refers to the times of occupying incoming or bi directional trunk circuits by transferred calls Outtk BID Times It refers to the number of seizure attempts of outgoing or bi directional trunk circuits that is the times of selecting outgoing or bi directional trunk circuits by software Outtk Seizure Times It refers to the times of successful seizure of outgoing or bi directional trunk circuits by transferred calls As for the Signaling System No 7 SS7 it is the times of receiving the seizure ACKnowledgement ACK signal Call Connected Times It refers to the number of ringed calls originated by inter office users to other inter office users Answer Times It refers to the number of answered calls originated by inter office users to other inter office users Call No Answer Times It refers to the number of ringed but unanswered calls originated by inter office users to other inter office users No answer times connected times answer times Incomplete Dialing Times It refers to the times of incomplete dialing which might result in the i
106. ccccccecceecceeeeeeeeeeeenaeeeeeeeeees 1 1 1 1 3 Terms Related to Traffic Measurement Operations ecccceeeeeeeeeeestceeeeeees 1 1 T2 Basie PRINnGIDIOSsi233 sdeedestetes a hates hei ode he eaten daa ete ase hele eet ea aia ete hen el i 1 5 1 2 1 Working ProCeSs niecctsiueecceseshaccheses cece b diededeaigicecesbangceveh iiA Eai aaae kaei ENA 1 5 122 TIME Prope OS 8 ced esata cthaees decane tektites aa ae nak pee aa TEA AA Ea aA 1 6 1 2 3 State Transito Mse neat ua ae a e a ae aa i e En anata 1 8 TS EUNCHON Al Feat rE S T r e aaa a e a a a aa a a aa aaa S E Eaa 1 9 1 3 1 Task FUNCOM i ai ea ela ele dee al ees ene ned eel 1 9 43 2 Exception RE OTT a a maleate a a d caaghag mates a phtaaaete nt daca indie N 1 9 1 3 3 Brief Report eea ste ee ees ee ee te a 1 10 1 3 4 Sampling Measurement c ccccceeccccesececceesescaccdesenecccubececdeesendeteebacecddesnecctceredeccenvens 1 10 1 3 5 Measurement Report Incredible c ccccceceeeeeeeeceeceeeeeeeeeeseccaeaeeeeeeeeetseninaeeees 1 10 1 3 6 Screening measurement of Caller ID Display CID numbers ceeeeeeeeees 1 11 1 3 7 Outputting Measurement Result in Call Record Mode n se 1 11 1 3 8 No loss of Measurement Tasks in Case of Switchover and Reloading 1 11 1 3 9 Dynamical Modification Of TaSkS ccceeeeeeeeeeeeeeeeecneeeeeteneeeeeeneeeeeeeeeeeeneeeee 1 11 1 3 10 Display and Storage of Measurement ReSults cc ceeeeceeeeeeeteeeeeeenteee
107. ceive SEC Number It refers to the number of SEC messages received by SoftX3000 Receive CGC Number It refers to the number of CGC messages received by SoftX3000 Receive ADI Number It refers to the number of ADI messages received by SoftX3000 Receive Temp Failure It refers to the number of call release messages received by SoftX3000 due to Number temporary faults Receive UNN Number It refers to the number of UNN messages received by SoftX3000 Receive No Route Number It refers to the number of call release messages received by SoftX3000 due to no route to destination Receive Sb Number It refers to the number of STB messages and SLB messages received by SoftX3000 Receive Dest Out of Service Number It refers to the number of LOS messages received by SoftX3000 Receive Other Failure Number It refers to the number of other call failure causes received by SoftX3000 except those mentioned above ISUP Circuit GRP Performance Traffic Incoming Call Answer Times It refers to the number of IAls and IAMs received by SoftX3000 5 41 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description SEC Times It refers to the number of SEC messages sent by SoftX3000 CGC Times It refers to the number of CGC messages sent by SoftX3000 Congestion Times It refers to the total times of SoftX30
108. ceived for a call within the specified time No Release in Long Time The cause code is sent when the release request of a call is not received within the specified time Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description In Band Signal The cause code is sent for in band signal Continuity Check Failure A call is released when the continuity check fails Exceed Maximum Reattempt Times The cause code is sent when the reattempt times exceed the threshold Reattempts occur due to dual seizure in the call connection process Release Before Ring The cause code is sent when a caller releases the call before the ringing tone is sent to the callee Release Before Answer The cause code is sent when a caller releases the call before the callee answers the call after hearing the ringing tone Call Barring The cause code is sent when a call is released due to prefix barring NMS restriction or other service implementation beyond the limitation Switch Equipment Failure The cause code is sent when a call is released due to equipment failure Operator Disconnect The Call Forcedly Success The cause code is sent when the operator succeeds in disconnecting a call forcedly Operator Disconnect The Call Forcedly Failure The cause code is sent when the operator fails to disconnect a call fo
109. cement It refers to the number of play announcement messages sent from SCP to SSP Prompt and Collect User Information It refers to the number of prompt and collect user information messages sent from SSP to SCP Prompt and Collect User Information Result It refers to the number of prompt and collect user information result messages sent from SCP to SSP Release Call It refers to the number of release call messages sent from SCP to SSP Request Report BCSM Event It refers to the number of request report BCSM event messages sent from SCP to SSP Reset timer It refers to the number of reset timer messages sent from SCP to SSP Send Charge Information It refers to the number of send charge information messages sent from SSP to SCP Service Filter Response It refers to the number of service filter response messages sent from SSP to SCP Specialized Resource Report It refers to the number of specialized resource report messages sent from SSP to SCP Receive NULL Operation It refers to the number of null messages sent from SCP to SSP Send NULL Operation It refers to the number of null messages sent from SSP to SCP Receive Error It refers to the number of receive error messages sent from SCP to SSP Send Error It refers to the number of send error messages sent from SSP to SCP TC Abort It refers
110. cious Call Fail This reason is used when a user fails to get related information after employing the Malicious Call Identification service Peer Side is Absent User This reason is used when the connection of a call fails due to the Absent Service set by the callee Peer Side Set No Disturb This reason is used when the connection of a call fails due to the Do not Disturb Service set by the callee Equipment Congestion The cause code is sent to indicate that the switching equipment is in the heavy traffic period No Dialing in Long Time The cause code is sent when a call is released because the caller does not complete the dialing in the specified time No Answer in Long Time The cause code is sent when the ringing tone is sent for a call but no one answers it within the specified period of time Temporary Failure A call is released due to system performance decline caused by loss of messages internal errors message combination failure and so on Remote Test OK The cause code is sent when the self check to the internal telephones is successful No Information in Long Time The cause code is sent when a call is released due to required message not received within the specified time Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description No Alerting In Long Time The cause code is sent
111. code is used to report a service or option unimplemented event when there are no other applicable reasons employed for it Invalid Call Reference The cause code is sent when the message received by the equipment contains the call reference not employed by the existing user network interface Route Identified Do Not Exist The cause code is sent when a call requests to use the inactivated channel at the interface Suspended Call Exist The cause code is sent when the call ID used for trying to resume the call is different from that used for suspending the call Call Identification is Using The cause code is sent when the network receives a suspension request that contains a call ID already used by a paused call including no call ID No Suspended Call The cause code is sent when the network receives a call resumption request that contains a call ID not indicating any paused call Note The call ID contained in the call resumption request is used to indicate the suspended call to be resumed The Applied Call Identity has been Cleared The cause code is sent when the network receives a call resumption request that contains a call ID indicating a cleared call the suspended call is cleared due to network timeout or released by opposite user The Callee is Not in the CUG The cause code is sent when a call is originated by a CUG user to a non CUG user Incompatible Terminal The cause code is s
112. configuration of resources causing unbalanced traffic or heavy traffic in 4 4 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications holidays the system might be short of resources At this time the accumulated traffic measurement information will be helpful for distributing busy traffic to ensure normal communication 4 1 4 Balancing Traffic It needs special attention in data configuration and routine maintenance that how the traffic load can be evenly allocated to various MGWs cabinets frames and trunk groups To evenly allocate the traffic load to respective resources during data configuration is to balance the traffic in a static and predictive way The data optimization with traffic statistics is a kind of feedback traffic balancing that is dynamic and effect oriented For instance during early data configuration it s hard to predict the users who will have large traffic or the users within which number segments will have heavy traffic If most of the users connected to an AMG are hotline users on stock research report social investigation and so on call loss will become more serious and call completion rate will be low If the result of traffic measurement is used to help optimize data configuration the traffic can be distributed more flexibly as required thus facilitating traffic balancing The following measurements can be used for traffic balancing 1
113. ctional trunk circuits installed in a specific office direction within a measurement period Blocked Circuit Num It refers to the average number integer of blocked outgoing or bi directional trunk circuits installed in a specific office direction within a measurement period Installed Bothway Circuit Num It refers to the number of bi directional trunk circuits installed in a specific office direction at the end of a measurement period Avail Bothway Circuit Num It refers to the average number integer of circuits available among the bi directional trunk circuits installed in a specific office direction within a measurement period Blocked Bi Directional Circuit Num It refers to the average number integer of blocked bi directional trunk circuits installed in a specific office direction within a measurement period Outtk Avail Ratio It is the ratio of available outgoing circuits to installed circuits Seizure Ratio It is the ratio of seizure times to call attempts Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts 5 21 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Blocked Circuit Ratio It is the ratio of blocked circuits to installed circuits Blocked Bi directional Circuit Ratio
114. d the time and activities of the calls meeting the conditions in various call stages will be recorded which is equivalent to the function of connection tracing which can be automatically recorded and screened 1 3 8 No loss of Measurement Tasks in Case of Switchover and Reloading This feature ensures a measurement task not to be interrupted by maintenance operations This is important to the traffic measurement tasks with a long measurement period A Caution If switchover or reloading occurs in a specific period the measurement result in this period will be affected For example a traffic measurement task Task 1 with the period of one hour and a traffic measurement task Task 2 with the period of 24 hours are created in a certain office If SoftX3000 is reset at 10 10 the report of Task 1 between 10 00 11 00 is marked as result received incompletely and the report of Task 2 on that very day is so marked too 1 3 9 Dynamical Modification of Tasks It includes the modification of measurement time addition deletion of measurement object and modification of the threshold set in exception report Once a task is modified it can be carried out with the new requirements from the next measurement period 1 3 10 Display and Storage of Measurement Results SoftX3000 provides a traffic measurement window where you can view the traffic measurement results conveniently SoftX3000 also supports the printing of traffic measurement tasks an
115. d results You can first save the detailed information about the traffic measurement tasks and results in a text file then print out the text file Or you can print the traffic measurement results directly through the report print function 1 11 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement 1 3 11 User Defined Entity This feature allows you to define new entities in addition to the original entities to meet various measurement demands You can define an entity in two ways recombination of the original entities and creation of completely new entities Both ways are realized by designing new entity calculation formula Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Chapter 2 Traffic Measurement Tasks 2 1 Overview You can subscribe various traffic measurement data needed to SoftX3000 which form different measurement tasks The following traffic measurement tasks are available in SoftX3000 Total Traffic of the Office Task Bearer Traffic Task Global Component Task Signaling and Interface Task Call Record Task Maximum Minimum Value Task Intelligent Service Task 2 2 Total Traffic of the Office Task 2 2 1 Functions This task functions in measuring the main eight traffic flows as shown in Figure 2 1 and corresponding connection types so as to output such information as calling status of
116. d their total ringed no answer times from 4 00 a m to the end of the measurement The ringed no answer times refers to the total times of no answer from a callee Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications The possible causes for ringed no answer are that the called number is an invalid number or the callee is out for long time This problem can be solved by viewing the configuration data canceling the unused number forwarding incoming calls to other number setting voice mailbox and so on A Caution In different offices the ringed no answer duration is set differently so the following case might happen For an incoming call if the ringed no answer duration set at the opposite office is shorter than that set at the local office the opposite office might judge the local office as ringed no answer after ringing for a while and then release the call first while the local office will judge the opposite office as release before pickup because the opposite office has disconnected the line first IV Measurement of top call loss user With the measurement unit of Top Call Loss Traffic in the Maximum Minimum Value Task you can find out the top 10 call loss users and their total call loss times from 4 00 a m to the end of the measurement The call loss times refers to the total times of calls not answered for a caller There
117. d through a specific transit network but it cannot recognize the network due to the Internetwork reason that this transit network does not exist or does not provide any service for the equipment Whether this cause code is supported depends on the network No Route to Terminal The cause code is sent when a call is released because the network the call passes through does not provide the service for the called terminal Whether this cause code is supported depends on the network Send Private Tone The cause code is sent when a call fails because the special signal tone is sent to the caller Error Include Long Distance The cause code is sent when the called number contains a wrong transit prefix Busy The cause code is sent when the callee is busy 5 76 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Call Rejected The cause code is sent by the terminal when it does not want to receive the call though it can The cause code is generated by the network indicating that a call is cleared due to the setting of the supplementary service Number Changed The cause code is sent when the called number has been changed The new called number can be included in the diagnostic field as an optional item If the network does not support this function the cause code 129 unallocated number will be sent
118. ding Ethernet Subscriber Line ESL users All fixed users of a certain type including ESL users H 323 users SIP users and attendant console It measures the basic data of calls originated by all fixed users of a specified type in an office SORT_FIXED_USER_O RIGINATING_TRAFFIC It measures the basic data of calls originated by fixed users in the local office to other fixed users in the same office All fixed users including ESL users H 323 users SIP users and attendant console FIXED_INNER_TRAFFIC FIXED_USER_ORIGINA It measures the basic data of calls All fixed users including ESL TING_OUTGOING_OFFI originated by fixed users in the local users H 323 users SIP users CE TRAFFIC Office to inter office users and attendant console 2 2 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object INCOMING_OFFICE_TR AFFIC It measures the basic data of calls originated by inter office users If the called user is a fixed user in the local office this measurement unit corresponds to INCOMING_OFFICE_TERMINATI NG_TRAFFIC If the called user is an inter office user this measurement unit corresponds to TRANSFER_TRAFFIC All incoming and bi directional circuits INCOMING_OFFICE_TE RMINATING_TRAFFIC It measures the basic data of calls originated by inter office users
119. e segment It is used to specify the Start Time2 start time of the second 00 00 24 00 time segment It cannot be overlapped with the first time segment It is used to specify the It cannot be overlapped with Start Time3 start time of the third 00 00 24 00 the first and second time time segment segments In this example set Start Date to 2003 10 24 Statistics Duration to 30 days Measure Date s to from Monday to Friday Measure Time Segment to 9 00 11 00 14 00 16 00 and 19 00 21 00 and Measure Period to 5 minutes 3 2 9 Defining Entity Threshold Click the Threshold tab in Figure 3 8 The interface will be shown as in Figure 3 13 In this tab you can define lower threshold and upper threshold for a maximum of four measurement entities The upper and lower thresholds can be set as needed If only 3 17 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations the upper threshold of an entity is concerned the lower threshold can be set to 0 Likewise if only the lower threshold is concerned the upper threshold can be set to 0 A Caution Not all measurement entities have thresholds but only those with threshold property can be set with thresholds In this example the measurement entities have no threshold i IADAnswerRate IAD Answer Rate Figure 3 13 Interface for defini
120. e 520 The transaction could not be executed because the endpoint is restarting Number of Message with Error Code 521 It refers to the number of messages with error code 521 Endpoint redirected to another Call Agent Number of Message with Error Code 522 It refers to the number of messages with error code 522 No such event or signal Number of Message with Error Code 523 It refers to the number of messages with error code 523 Unknown action or illegal combination of actions Number of Message with Error Code 524 It refers to the number of messages with error code 524 Internal inconsistency in LocalConnectionOptions Number of Message with Error Code 525 It refers to the number of messages with error code 525 Unknown extension in LocalConnectionOptions Number of Message with Error Code 526 It refers to the number of messages with error code 526 Insufficient bandwidth Number of Message with Error Code 527 It refers to the number of messages with error code 527 Missing RemoteConnectionDescriptor Number of Message with Error Code 528 It refers to the number of messages with error code 528 Incompatible protocol version Number of Message with Error Code 529 It refers to the number of messages with error code 529 Internal hardware failure Number of Message with Error Code 530 It refers to the number of messages with error code 530 CAS signaling protocol error
121. e erroneous format or incompleteness of the called number Facility Rejected The cause code is sent when the network cannot provide the performance required by the user Response to Status Enquiry It indicates that a STATUS message is returned immediately after a STATUS_ENQUIRY message is received Normal The cause code is used to report a normal event when there are no other applicable reasons of normal type No Circuit Route Available It indicates that there is no appropriate circuit channel for processing the calls Network Error The cause code is sent when the network cannot find the user data Temporary Error The cause code is sent when a temporary fault occurs in the network for example an intermittent link failure Device Congestion The cause code is sent to indicate that the switching equipment is in the heavy traffic period Access Information Lost The cause code is sent when the network cannot submit the access information to the callee based on such requirements as user information low level compatibility high level compatibility or sub address indicated in the diagnosis information No Route or Circuit Applied Available The cause code is sent when the interface of the other side cannot provide the circuit or channel required No Resource Available The reason is used to report a resource unavailable event only when there are no other applicable reasons for resou
122. e following cases might appear in the traffic measurement result e Seizure times are less than connection times and answer times e Connection times are less than answer times e There is no seizure connections and answers but there are seizure traffic connection traffic and answer traffic These problems do not mean that there is something wrong with the traffic measurement The reason could be as follows A call which seizes the trunk in a period might not be connected and answered until the next period for the dialing process might cover two periods A call connected in a period might not be answered until the next period If the call duration exceeds one period there might be no number of seizures connections and answers but there are seizure connection and answer traffic 6 2 5 Inaccurate Traffic Measurement Caused by Modification of Trunk Group Data The TKGRP outgoing office traffic measurement is a bearer traffic task When creating this task set up the measurement object according to the selected trunk group and the trunk group table index in the database and allocate the counters for the measurement After a task is created successfully these objects and counters will not change within a measurement period When the next measurement period begins the measurement object will be set up again according to the trunk group table index in the database and the counters for measurement will be reallocated Suppose there is a created
123. e local TCAP TCAP Transaction Sublayer Performance Statistic TCAP TSL P Message Type Unknown P Abort It refers to the number of P_LABORT messages with the cause code of unknown message type detected by TCAP TCAP TSL P Incorrect Transaction Portion P Abort It refers to the number of P_ABORT messages with the cause code of incorrect transaction portion detected by TCAP 5 45 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description TCAP TSL P Badly Transaction Portion P Abort It refers to the number of P_ABORT messages with the cause code of transaction portion format error detected by TCAP TCAP TSL P Unrecognized TID P Abort It refers to the number of PLABORT messages with the cause code of unrecognized transaction ID detected by TCAP TCAP TSL P Resource Limitation P Abort It refers to the number of P_ABORT messages with the cause code of resource limitation detected by TCAP IUA Signaling Link Traffic Number of Control Message Sent It refers to the number of control messages sent over a certain IUA signaling link Number of Control Message Received It refers to the number of control messages received over a certain IUA signaling link a OIE Message It refers to the number of QPTM messages sent over a certain IUA signaling link bala d o OPTIM Mes
124. e measurement unit respectively Select this trunk group or trunk group set as the measurement object Set the rest information as needed When the tasks finish summarize the respective output reports for the traffic information of this trunk group ll Creating a Call Record Task with Multi Condition Object Traffic as the measurement unit 1 Set up a Call Record Task Select Multi Condition Object Traffic as the measurement unit Select this trunk group corresponding to the incoming trunk group at the outlet or this trunk group corresponding to the outgoing trunk group at the inlet as the measurement object Set the rest information as needed 4 11 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications 2 When the task finishes check the output reports for the traffic information of this trunk group 4 3 9 Measuring Traffic of a Centrex Group The measurement can be implemented in two ways I Creating three Bearer Traffic Tasks 1 Set up three Bearer Traffic Tasks Select Centrex Intra Group Traffic Centex Extra Group Traffic and Centrex Outgoing Group Traffic respectively as the measurement unit Select this Centrex group as the measurement object Set the rest information as needed 2 When the tasks finish summarize the respective output reports for the traffic information of this Centrex group ll C
125. e office to be measured and then input the correct account and password An interface as shown in Figure 3 2 appears U SYS SoftX3000 Sta System Task Entity View Windows Help BPEJ JAHE Generating custom entity list completed Send status Connection Normal IF Figure 3 2 GUI of traffic measurement operation system ll Operations by MML In Figure 3 3 you can input MML commands at the client Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations MML Client E Q Device management H Q Local office information management H LA Charging data management Ea e MGW management H Q Signalling and protocol management E Q Route and trunk management HO Number analysis H O Subscriber management H Q Service management H Q Ticket management H Q Traffic statistics E Task management EQ Create traffic statistics task Common Maintenance History Comm 4 TRFOTF History Command Command Input cre TRFOTF TaskName a fSB Create Total Traffic Of The Office Task CRE TRFOTF G Create Bearer Traffic Task CRE TRFCROBJ G Create Global Component Task CRE TRFCCP TaskDescript l ion G Create Signaling and Interface Task CRE TRFSID G Create Call Record Task CRE TRFCLR Q3 Create Maximum Minimum Value Task CRE TRFMVA G Create Intelligent Service Traffic Task CRE TRFIN z Management MML Command A Search gt
126. e total number of the bytes of all the messages sent by ISUP Length of MSU Sent and Receive It refers to the total number of the bytes of all the messages sent and received by ISUP Total Call Attempt Times It refers to the total number of IAls and IAMs sent and received by SoftX3000 Length of MSU Per Call It is the total length of the messages received and sent by SoftX3000 divided by total call attempts Average Length of MSU It is the total length of the messages received and sent by SoftX3000 to total number of messages received and sent SCCP Performance Statistic Route Failure No Translation for an Address of Such Nature It refers to the number of SCCP route failures due to invalid addressing mode contained in the messages received by SCCP Route Failure No Translation for this Specific Address It refers to the number of SCCP route failures due to inability to find the corresponding translation of a specific address Route Failure Signaling Network Code Failure It refers to the number of SCCP route failures due to unavailability of DSPs for the messages sent by SCCP Route Failure Signaling It refers to the number of SCCP route failures due to congestion of DSPs when Network Congestion SCCP is sending messages Route Failure Subsystem It refers to the number of SCCP route failures due to subsystem fault when SCCP is Failure receiving or sending messages Route Fai
127. easurement Entities Entity Description Seizure Duration8 Seizure duration of the eighth top idle trunk circuit TKGRP NO9 Trunk group number of the ninth top idle trunk circuit TKC NO9 Trunk circuit number of the ninth top idle trunk circuit Seizure Duration Seizure duration of the ninth top idle trunk circuit TKGRP NO10 Trunk group number of the tenth top idle trunk circuit TKC NO10 Trunk circuit number of the tenth top idle trunk circuit Seizure Duration10 Seizure duration of the tenth top idle trunk circuit 5 7 Intelligent Service Task Entity Description The Traffic Measurement for FIN Call Call Attempt Number It refers to the number of IN call attempts As long as the minimum number length set in the called number analysis table has been dialed it will be counted as a call attempt regardless of whether it has been put through Call Seize Time It refers to the duration from caller off hook to the completion of calls Call Average Seize Time It is the ratio of seizure duration to call attempts FIN Operation Measurement The Number of SSF Sending It refers to the number of operations sent from Service Switch Point SSP to Service Operations Control Point SCP The Number of SSF Receiving Operations It refers to the number of operations sent from SCP to SSP The Unsuccessful Number of SSF Sending Result It refers
128. easurement time segment Figure 3 4 Steps for creating a traffic measurement task Suppose it is required to create a task for measuring the traffic of IAD with the requirements below e Measurement entities include call attempts seizure times call connected times answer times answer traffic seizure traffic connect traffic and customized no answer times of IAD 0 and IAD1 e The measurement starts from Oct 24 2003 and lasts for 30 days It is carried out every five minutes between 9 00 11 00 14 00 16 00 and 19 00 21 00 from Monday to Friday e When each measurement period ends the report will be sent immediately to the current workstation traffic measurement port and Network Management System NMS port The following sections present the detailed procedures for creating this task 3 2 1 Customizing Entity If the original entities of the system cannot meet the actual needs of a traffic measurement task you can customize an entity by following the steps as illustrated in Figure 3 5 3 5 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System lt Redefine original entity or Select measurement unit y p a D i Select Define y Input entity alias l Input entity name y Select entity unit v Select entity type y Select entity n Determine calculation form
129. ecause it is impossible to locate the callee based on the dialed number or the dialed number contains the message inconsistent with the called number Remote Password Update Fail The cause code is sent when a user fails to modify the password of another terminal on his her own telephone Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Remote Password Update Success The cause code is sent when a user succeeds in modifying the password of another terminal on his her own telephone Remote Register Call Forwarding Success The cause code is sent when a user succeeds in registering the call forwarding service for another terminal on his her own telephone Remote Register Call Forwarding Failure The cause code is sent when a user fails to register the call forwarding service for another terminal on his her own telephone Remote Deregister Call Forwarding Success The cause code is sent when a user succeeds in canceling the call forwarding service for another terminal on his her own telephone Remote Deregister Call Forwarding Failure The cause code is sent when a user fails to cancel the call forwarding service for another terminal on his her own telephone Callee Arrearage The cause code is sent when a call fails due to callee arrearage Wrong Password The cause code is sent when a call
130. ecessary for enjoying the service CUG Barring Call into The Group from Outside The cause code is sent when the members of a CUG are not permitted to receive incoming calls Bearer Capability Do Not Permit The cause code is sent when a user is not permitted to employ the bearer capability that has been provided by the equipment No Available Bearer Capability The cause code is sent when there is no bearer capability available for the time being though the equipment supports it No Suitable Service or Option The cause code is used to report a no suitable service or option event when there are no other reasons employed for it Bearer Capability Do Not Lay Out The cause code is sent when the equipment does not support the required bearer capability Route Type Do Not Lay Out The cause code is sent when the equipment does not support the required channel type Facility Applied Do Not Lay Out The cause code is sent when the equipment does not support the required supplementary service Only Have Restricted Bearer Capability The cause code is sent when the caller has applied for an unrestricted bearer service but the equipment only supports the restricted bearer service 5 64 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Service or Option Do Not Lay Out The cause
131. ecified connection type Called Busy Times It refers to the number of unsuccessful calls of the specific connected type due to called busy Called Toll Busy Times It refers to the number of unsuccessful calls of the specified connected type due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful calls of the specified connected type due to called busy in a local call Abandon After Ring Times It refers to the times of forward release of calls of the specified connection type when the callees hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls of the specified connection type Seizure Traffic It refers to the traffic during the time from callers picking up the phone to the completion of the calls of the specified connection type including calling failure or release during calling Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the calls of the specified connection type 5 9 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Answer Traffic It refers to the traffic during the time from callees answering the calls of the specified connection type to the completion of the calls Connected
132. ed state It means that the current time of the system is earlier than the start time of a task that is to say the task is not started 2 Activated state It means that the current time of the system is between the start time and end time of a task that is the task is being carried out 3 Deactivated state When a task is not needed for the time being it can be deactivated and no measurement result will be outputted In case of future need the deactivated task can be activated again A deactivated task cannot be modified 4 Finished state It means that the current time of the system is later than or equals to the end time of a task that is to say the task has ended 1 3 Functional Features 1 3 1 Task Function It includes creating deleting a measurement task subtask adding deleting the measurement objects of a measurement task setting deleting the entity threshold of a measurement task modifying activating deactivating a measurement task querying the information and status of a measurement task SoftX3000 supports a maximum of 128 measurement tasks and 512 measurement subtasks Subtasks are allocated dynamically among the tasks Creation of a new task will fail once there have already been 512 subtasks Only after an existing task is deleted and the resources are released can a new task be created Moreover SoftX3000 allows you to deactivate a task subtask that is being carried out Once a task is deactivated the occupied re
133. eeeeeeeeeeeeeeereeeeeeeeeeaaees Chapter 5 Traffic Measurement Entities csscessseeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 5 1 Total Traffic of the Office Task vices sces ig xeneretaaesier dere eet 5 2 Bearer Traffic TaS k a aaa ch aia ih te ae hk la ie kh 5 3 Global Component Task cei cursed tele ule eels ds ee a an aaa aaa 5 4 Signaling and Interface Task cccccceeeeeeeeeeneeeeeeeeeeeeeaeeeeeeeteeeenneeeees 55 Gall RECOTG PASC wicks a a ae n aa a aa A aa 5 6 Maximum Minimum Value Task cccccccsssccceccecesseeceeeceeeeeteceeseeneeeens 5 7 Intelligent Service Task cceesecccceeeeeeseeeeceeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeees Chapter 6 Handling of Common Problems ccccceesseeeeeeeeeeeeeeeeeeeeeeeeeees 6 1 Operation related Problems ccccccceeeeeeeeeeeeeeeeeeeeeeaeeeeeeeseenenaeeeees 6 1 1 How to Select a Traffic Measurement Task ceeeceeeeeeeeeeeeees 6 1 2 How to Select a Measurement Unit cece eeeeeeeeeeeeeeeeeees 6 1 3 How to Select a Measurement Object cceeeeeeeeeeeeeeeeeetnees 6 1 4 How to Determine an Output Entity 0 0 0 eee ee eeeeeeeeeeeeeeeees 6 2 Application related Problems j20 c c2 6 5 sc gevicces earteeiee tcageeite ines etaeuserace 6 2 1 When to Output the Traffic Measurement ResultsS ceee 6 2 2 How to Understand Period Crossing Traffic Measurement 6 2 3 Measurement Methods for Seizure Times Se
134. eenea 4 8 4 3 3 Measuring National Toll Traffic s isors retene eai n a E 4 9 4 3 4 Measuring Traffic Of a USer sssenssssrsesrrssssrresirassssnnaatnnnnntannaananannnntnnaannaanneannanaaa 4 9 4 3 5 Measuring Each Callinccccuerecdaniidia vecgeniias AE EEE 4 9 4 3 6 Measuring Calls to a Destination cc eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeenaeeeeeneaaeees 4 10 4 3 7 Measuring Traffic of an Office Direction ee ceeeeeeeeeeteeeeeenneeeeeeteeeeeenaeeeeeeaees 4 11 4 3 8 Measuring Traffic of a Trunk Group ceeeeeeeeeeeeeeteeeeeeeteeeeeeeeeeeeaeeeseeaeeeteenaees 4 11 4 3 9 Measuring Traffic of a Centrex Group eceeeeeceeeeeeeetteeeeeteneeeeesnneeeeeetieeeeesneeeere 4 12 4 3 10 Measuring Traffic of a PBX Group cece eeeeeeeeeeeeeeeeeeeeeeeeeseeeaeeeeenaeeeseeeaees 4 12 4 3 11 Measuring MGW Traffic seier naina EAA AA AE AA EATA ARRATE 4 12 Chapter 5 Traffic Measurement Entities cccceeeceeeesseeeeeeeeeeeeeeeeeeeeeeeeseneeeaneeseeeeeeeeseeeenenees 5 1 5 1 Total Traffic of the Office TASK eee eeceeeeeeeeneeeeeenaeeeeeeeaeeeeeeaeeeeeeaeeeseecaeeeeeeenaeeesenaes 5 1 5 2 Bearen iW rattic FaSK sec site ached tsateg decane a becsiates dies males Ueevacad dase cc dese Ta 5 19 5 3 Global Component Taska nseri a a aai a A porie a Ea ET NR 5 34 5 4 Signaling and Interface Task aiecciiiieiiniirii eni ienreeri nateni i eni tie aiiai eniti eni iaun 5 34 5 5 Call Record TASK 2 ciccceeethneeeiecnettieeieehdaee
135. eetnneeeee 1 11 1 3 11 User Defined Entity ssc4i 508 anise etine Gee SH ieee eis 1 12 Chapter 2 Traffic Measurement TasKsS seeeceeeeeeeeeeeeeee cece eeeeeeaeeaneeseeeeeseeasneneeeeeeeeeeeeeneaees 2 1 2 VOVE OW e olson ns be ela alibs dacs tale sedans a a a saa sade te E a A dicate lenhs 2 1 2 2 Total Traffic of the Office TaSk ccccccecceceeeeeeeeeneeeeceeeeeeeseceneaeceeeeeeeseccaeaeeeeeeeeeeeeesnsaeees 2 1 222M FUN CUONS cats ctes eaten oot cotia A E deta oki atte ie ah alin a cod he te od ce tial eat ol me 2 1 2 2 2 Measurement Units errr pitii cece ee eeeccee ce eeee ence a a e deaa aeda Eea 2 2 2 3 Bearer ratic ask s i c4 srd 2ok cp hee aia easier eae et ee eee ot aot 2 4 2 31 EUNCUONS 2 steer A atoms Aras Anse dela Ae hands aie aaa a ael 2 4 2 3 2 Measurement UMIS tiyri a a dep ihehaaabaehdtideecededapitchentd hott aad 2 5 2 4 Global Component Task ccccccceceeeccceceeeeeeeeeeeaeaeceeeeeeeseeanaeceeeeeeeesgeqeeaeeeeeeeeeeneneeaeess 2 8 ZA SWE UNCUONS ie tenet tages tates aust te tgsnag dagualAcetaceshtaca a a a a 2 8 2 4 2 Measurement Units 20 02 22 2 eee ceecceccce cece ee eeeccee ce eeee cece aaeeeceeeeeeeesecacaeceeeeeseesnsineeeeeeess 2 8 2 5 Signaling and Interface Tasken iea EEEE AEE AERAR TAA 2 8 2 5 1 FUNCUONS oa aea ae aa a ek Ree ee Ea 2 8 2 5 2 Measurement Units 2 00 0 2 cee ceceecee cece cece eeeeccaeceeeeeeeseaaeaeeeeeeeeeeseccacaeeeeeeesesessiaeeeeeess 2 9 2 6 Call Rec
136. eizure Traffic and Average Seizure Duration and Their Relations Take the TKGRP incoming office traffic measurement as an example Seizure times refer to the number of seizure attempts of incoming or bi directional trunk circuits 6 5 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems Seizure traffic refers to the traffic from the time when incoming bi directional trunk circuits are seized to the time when they are released Measurement period refers to the period for outputting a measurement report which is usually set to one hour Average seizure duration refers to the average duration from the seizure of trunk circuits to the release of them in a measurement period which can be calculated by the following formula Average seizure duration Seizure traffic Measurement period Seizure times Traffic It is the ratio of the duration for processing calls by the equipment to the total duration It has no unit and is expressed in Erl 1 Measurement of seizure times This measurement can be implemented by a counter which indicates the number of seizures on the corresponding software flow points and accumulates the seizures For example if a trunk circuit is seized once the counter will increase by one The traffic measurement module accesses this counter twice respectively at the beginning and ending of the measurement period and the difference between them is the seiz
137. ement created on Oct 1 2003 but started to be carried out from Nov 1 2003 is a semi permanent task 3 Task with finite period It is registered by operator and with end time defined When the end time arrives the measurement will stop automatically ll Time type It specifies the cyclic mode of a traffic measurement task during its running duration There are three types namely daily measurement weekday dependent measurement and month dependent measurement Daily measurement means that the measurement is carried out everyday Weekday dependent measurement means that the measurement is carried out at the specified days in a week For example you can set to carry out the measurement on Monday Wednesday and Friday of every week Month dependent measurement means that the measurement is carried out at the specified days in a month For example you can set to carry out the measurement on the first fifth and thirteenth day of every month In each cyclic mode the measurement will be carried out in the daily time mode co determined by measurement time segment and measurement period Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement Ill Measurement time segment SoftX3000 allows you to divide each day into three time segments at maximum but no overlap between them is allowed Within the predefined time segments measurement will be carried out based on the preset measurement
138. ement Entities cccceeeeeeeeeeeeeeeeeeeeeeeeeeenees 3 11 3 2 7 Selecting Measurement Object S cccceeeseecceeeeeeeeeeeeeeeeeeeees 3 14 3 2 8 Setting Time Properties cic 26 eek cases ong cela ccntieee See ceeneewneate 3 15 3 2 9 Defining Entity Tres Ole vessel ceereheve ts tac eect ever ees wee sdeccveske 3 17 3 2 10 Defining Sampling Parameters and Report Output Mode 3 19 3 2 11 Measurement Task Status ecceeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeees 3 20 3 3 Querying or Dumping Measurement Task Result scssseeeeeeeees 3 21 3 3 1 Querying Measurement Task Result ccceeeeeeeeeeeeeeeeeeeeeeeees 3 21 3 3 2 Dumping Measurement Task ReSUIt cccceeeeeeseeteeeeeeeeeeneees 3 26 3 4 Querying Information of Measurement Task eceeeeeeeeeeeeeeeeeeees 3 27 3 5 Modifying Configurations of Measurement Task ccccccccccceceeeeeeeeees 3 28 3 6 Deleting Measurement Task ccccceeeeeeeeeeceeeeeeeeeeeaaeeeeeeeeeeesntaeeeeees 3 30 3 7 Activating Deactivating Measurement Task cccceeeceeeeeeeeeeeeeeeeeees 3 30 3 8 Setting Clear Time for Maximum Minimum Value Task 0 eee 3 31 Chapter 4 Traffic Measurement Applications ccccsseseseeeteeeeeeeeeeeeeeees 4 1 4 1 Equipment Running Management cccceeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeennees 4 1 4 1 1 Checking Running Condition of All Equipment
139. ement task End Time It is used to set the end time for a traffic measurement task ll Displaying traffic measurement result After the settings are finished in the above dialog box click lt Query gt The traffic measurement result will be shown as follows U SYS SoftX3000 Statistics Management System SOFTX3000BAM1 SoftX3000 TADAnswerRate EJ Systen Task Entity View Windows Help lel xl D se DA X Gd Task Information Task Result ff Task list ALL x TADAnswerRate Runni Result List Detailed Information Graphics Display 2003 10 24 15 45 Ready Send status Connection 40 109 Ui Figure 3 17 Interface showing measurement result There are three tabs in Figure 3 17 Result List Detailed Information and Graphics Display Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations 1 Result List Such information as object name measurement unit measurement time and entity value are listed in this tab In the example the information of IAD O and IAD 1 are displayed A Caution If it is required to display the values of the entities of only a specific type you need to select an entity style in Figure 3 16 You can carry out the following operations in this tab e Click the title column to arrange data by entity e Right click in the page and then click the corresponding items on the shortcut menu
140. en a user fails to use a registered supplementary service Probe Malicious Call Success This reason is used when a user gets related information after employing the Malicious Call Identification service Probe Malicious Call Fail This reason is used when a user fails to get related information after employing the Malicious Call Identification service Peer Side is Absent User This reason is used when the connection of a call fails due to the Absent Service set by the callee Peer Side Set No Disturb This reason is used when the connection of a call fails due to the Do not Disturb Service set by the callee Switch Equipment Congestion The cause code is sent to indicate that the switching equipment is in the heavy traffic period No Dialing in Long Time The cause code is sent when a call is released because the caller does not complete the dialing in the specified time No Answer in Long Time The cause code is sent when the ringing tone is sent for a call but no one answers it within the specified period of time Temporary Failure A call is released due to system performance decline caused by loss of messages internal errors message combination failure and so on No Information in Long Time The cause code is sent when a call is released due to required message not received within the specified time No Alerting in Long Time The cause code is sent when the ringing tone is not re
141. ent U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Remote Password Update Success The cause code is sent when a user succeeds in modifying the password of another terminal on his her own telephone Remote Register Call Forwarding Success The cause code is sent when a user succeeds in registering the call forwarding service for another terminal on his her own telephone Remote Register Call Forwarding Failure The cause code is sent when a user fails to register the call forwarding service for another terminal on his her own telephone Remote Deregister Call Forwarding Success The cause code is sent when a user succeeds in canceling the call forwarding service for another terminal on his her own telephone Remote Deregister Call Forwarding Failure The cause code is sent when a user fails to cancel the call forwarding service for another terminal on his her own telephone Callee Arrearage The cause code is sent when a call fails due to callee arrearage Wrong Password The cause code is sent when a call fails due to the input of wrong password in setting modification or cancellation of a password or using a service that requires the input of a password Redirect Restricted The cause code is sent when a transferred call is released because the number of call forwardings exceeds the threshold in one connection or the essential information
142. ent entities and measurement objects for example trunk group traffic and number of outgoing calls VII Measurement Set It is a whole collection of measurement types that can be fulfilled by a specific traffic measurement system VIII Entity Threshold It is a preset standard for evaluating an entity usually including two values the upper threshold and the lower threshold If the entity value goes beyond the upper or lower threshold value an alarm will be given The upper and lower thresholds can be set as needed If only the upper threshold of an entity is concerned the lower threshold can be set to 0 Likewise if only the lower threshold is concerned the upper threshold can be set to 0 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement A Caution Not all entities have the threshold attribute Thresholds can only be set for entities with the threshold attribute IX Restriction It refers to the conditions of screening measurement objects in a measurement unit for example The calls from which originating terminals should be measured originating terminals for short The calls to which terminating terminals should be measured terminating terminals for short Only the calls meeting all restrictions of a specific measurement unit can be counted into the measurement result of this measurement unit Generally each measurement unit has
143. ent when the equipment has received a call setup request but the call has inapplicable low level compatibility high level compatibility or other compatibility for example data transmission rate Invalid Transit Network Selection The cause code is sent when the transit network ID received is not correct Invalid Message The cause code is sent when a message is invalid Mandatory IE Lost The cause code is sent when the equipment has received a message excluding a mandatory IE Message Type Not Exist or Not Lay Out It refers to times that the equipment receives a message whose type is not recognizable because the message is not defined or is defined but the equipment sending the message has not implemented it Message or Call State Error The cause code is sent when the equipment receives a message that should not have been received in calling state or the equipment receives a STATUS message indicating incompatible call state Information Element Not Exist or Not Lay Out The cause code is sent when the equipment receives a message containing an unrecognized IE for this IE identifier is not defined or is defined but the equipment has not implemented it Invalid IE Content The cause code is sent when the equipment receives an implemented IE but it does not implement the codes of one or multiple fields in the element Violation Between Message and Call State The cause code is sent when a mes
144. er 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object M3UA_DESTINATION_EN TITY_TRAFFIC It measures the inaccessibility times and duration of a Message Transfer Part 3 MTP3 User Adaptation Layer M3UA destination entity A certain M3UA destination entity M3UA_LINKSET_FLUX_T RAFFIC It measures the traffic of an M3UA link set such as total number of messages sent or received The measurement items of an M3UA link set are the total of those of all M3UA links in one link set A certain M3UA signaling link set M3UA_LINKSET_STATE_ TRAFFIC It measures the state traffic of an M3UA link set such as unavailability times and duration of the M3UA link set A certain M3UA signaling link set M3UA_SIGNALING_LINK_ TRAFFIC It measures the traffic congestion duration and link connection disconnection times of an M3UA link A certain M3UA signaling link described in form of BSGI module number M3UA link number SERVER_MGCP_MESSA It measures the number of Media Gateway Control Protocol MGCP GE_STATISTIC messages received and sent by AIMONS SoftX3000 MGCP_ERROR_MESSAG E_STATISTIC_FOR_SPE oe ee MGCP error An MGW CIFIC_MGW 9 It measures the number of MGCP MGW GCE MESSAGE messages received and sent by an An MGW STATISTIC MGW MGCP_MESSAGE_TRAF It measures the number of MGCP FIC_IN_A_SPECIFIC_MR messages received and sent by an A cer
145. er of certain ISUP messages sent over a certain circuit group It refers to the number of certain ISUP messages received over a certain circuit group Number of MSG Received ISUP Abnormity Traffic It is the measurement analysis of each circuit group The ISUP sends a ReSet Circuit RSC message to a circuit once every 30 seconds till it receives an acknowledgement message RLC for example If it receives no acknowledgement message after 20 attempts of sending RSC it will start the T17 timer 10 minute timer to send RSC once every 10 minutes till an acknowledgement message is received This measurement entity measures the event that no circuit reset acknowledgement is received within T17 after the delayed sending compared to the sending of RSC once every 30 seconds RSC is only sent in abnormal cases for example loss of circuit state due to equipment memorizer fault RSC is equivalent to the circuit state handshake signal sent from the opposite office This measurement entity measures the times of circuit state handshake failures within a certain period of time No RSC ACK to T17 Times It is the measurement analysis of each circuit group It refers to the number of cases that no acknowledgment message Group Reset Acknowledgement GRA is received within T23 10 minutes to respond the Group Reset message GRS sent by a circuit group It reflexes the unreliable degree of the circuits in a circuit group No GRA to T23 Times
146. ers and whose connection type is judged to be the specified one OUTTK Seizure Times It refers to the number of calls that occupy outgoing incoming trunk circuits and whose connection type is judged to be the selected one Connected Times It refers to the times of sending ringing tone to the callees after the calls have been established within the network Answer Times It refers to the number of answered calls whose connection type is the selected one Partial Dialing Timeout Times It refers to the times of forced release of calls by SoftX3000 due to dialing timeout which are judged to be the specified connected type and originated by local users Partial Dialing Abandon Times It refers to the times of forward release of calls of the specified connection type Barred Call Times It is the times of barring calls of the specified connection type Abandon Before Ring Times It refers to the times of forward release by callers before the callees hear the ringing tone Last Choice Route Overflow Times It refers to the number of route selection failures of calls of the specified connection type due to all outgoing or bi directional trunk circuits in busy state that is the number of failures in selecting outgoing or bi directional trunk circuits by software Signaling Error Times It refers to the number of inter office signaling errors and user signaling errors occurred in the calls of the sp
147. ervices operations and resources so as to offer reference data for effective management of IN services and proper allocation of IN resources 2 8 2 Measurement Units This task contains fourteen measurement units as listed in Table 2 7 Table 2 7 Measurement units of Intelligent Service Task Measurement unit Meaning Measurement object UREMENT INSM_OPERATION_MEAS operations in an office It measures the total number of Intelligent Network Application Protocol One or more service INAP evs THE_TRAFFIC_MEASURE MENT_FOR_FIN_CALL It measures the IN call attempts and seizure information in an office One or more service keys THE_TRAFFIC_MEASURE MENT_FOR_FIN_CALL_IN QUALITY It measures the IN call completion information in an office One or more service keys IN_DIALOGUE_MEASURE MENT It measures IN dialogues in an office None 2 14 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object FIN_EVENT_DP_MEASUR EMENT It measures the IN events in an office None FIN_FAIL_MEASUREMENT It measures the IN call failures in an office One or more service keys IN_FAIL_MEASUREMENT It measures the causes for IN call failures in an office None FIN_OPERATION_MEASUR EMENT It measures the IN operations in an office
148. es It refers to the number of call failures caused by congestion due to limited number of circuits available to a certain destination or heavy traffic to a certain destination or low bearer capability of the circuit group to a certain destination Temporary Failure Times It refers to the times of called line failures Other Interoffice Signaling Error Times It refers to the number of failed calls to a certain destination due to signaling coordination errors Call Affected by Net Administrator Action Times It is the sum of Call Affected by Code Blocked Times Call Affected by Call Gap Ctrl Times and Call Affected by Record Inform Times Call Affected by Code Blocked Times It refers to the number of calls affected by the NM action of blocking the numbers Call Affected by Call Gap Ctrl Times It refers to the number of calls affected by the NM action of call interval control Call Affected by Record Inform Times It refers to the number of calls affected by the NM action of notifying call loss information TK Retry Times It refers to the number of call attempts after the failure of seizing outgoing trunk circuits Peer Congestion Times It refers to the times of receiving congestion signal from the peer office Address Incomplete Times It refers to the number of failed calls to a certain destination due to incomplete called number which can happen in such cases as dialing incomplete
149. es It refers to the number of calls answered by local users Terminal Call Called Busy Times It refers to the number of unsuccessful call attempts to local users due to called busy Terminal Call Ringed No Answer Times It refers to the number of ringed but not answered calls to local users Terminal Call Seizure Traffic It refers to the traffic during the time from callers picking up the phone and calling local users to the completion of the calls including calling failure or release during calling Terminal Call Answer Traffic It refers to the traffic during the time from local users answering the calls to the completion of the calls Outgoing Office Call Attempt Times It refers to the number of call attempts to inter office users including originating outgoing calls and transfer calls Outgoing Office Seizure It refers to the number of seizure attempts of outgoing or bi directional trunk by Times outgoing calls Outgoing Office Call It refers to the times of successfully seizing outgoing or bi directional trunks by Connected Times outgoing calls Ss OMGEANE It refers to the number of calls answered by inter office users Outgoing Office Seizure It o the traffic a a time Ly a ae up Ae ee and i Traffic inter office users to the completion of the calls including calling failure or release during calling Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch S
150. es of barring outgoing calls due to calling restrictions and NMS restrictions Terminal Call Barred Times It refers to the times of barring incoming calls Local Call Attempt Times It refers to the number of call attempts from local users to other local users Local Answer Times It refers to the number of answered calls originated by local users to other local users Local Called Busy Times It refers to the number of unsuccessful call attempts originated by local users to other local users due to called busy Local Ringed No Answer Times It refers to the number of ringed but unanswered calls originated by local users to other local users Local Call Traffic It refers to the traffic during the time from local users picking up the phone and calling other local users to the completion of the calls including calling failure or release during calling Originating Outgoing Office Call Attempt Times It refers to the number of call attempts originated by local users to inter office users Local Outgoing Office Call Attempt Times It refers to the number of call attempts with connection type as outgoing local call and local tandem National Toll Call Attempt Times It refers to the number of call attempts of automatic outgoing toll semiautomatic outgoing toll incoming toll transferring toll International Toll Call Attempt Times It refers to the number of call attempts of auto
151. es of call losses caused by NMS s control on heavy traffic Called User Line Fault Times It refers to the number of unsuccessful call attempts due to malfunction of called user local user lines It includes the cases of the called user port in faulty test or maintenance state Called Busy Times It refers to the number of unsuccessful call attempts originated by inter office users to local users due to called busy Called Toll Busy Times It refers to the number of unsuccessful call attempts originated by inter office users to local users due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts originated by inter office users to local users due to called busy in a local call Abandon After Ring Times It refers to the times of forward release by inter office users when the callees local users hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls which are originated by inter office users to local users It refers to the traffic during the time from inter office users picking up the phone and Seizure Traffic calling local users to the completion of the calls including calling failure or release during calling Answer Traffic It refers to the traffic during the time from local users answering the calls originated by inter office users to the completion of the
152. es sent by SoftX3000 to a certain MGW Commands Number gr saent DEOX It refers to the number of DLCX messages sent by SoftX3000 to a certain MGW Commands NUBET eli een RANE It refers to the number of RANT messages sent by SoftX3000 to a certain MGW Commands Momper gO 2 26 AEP It refers to the number of AUEP messages sent by SoftX3000 to a certain MGW Commands Nambe von Seth AIEA It refers to the number of AUCX messages sent by SoftX3000 to a certain MGW Commands Number of Received DLCX Commands It refers to the number of DLCX messages sent by a certain MGW to SoftX3000 Number of Received NTFY Commands It refers to the number of NTFY messages sent by a certain MGW to SoftX3000 Number of Received RSIP Commands It refers to the number of RSIP messages sent by a certain MGW to SoftX3000 Number of Received EPCF Successful Response It refers to the number of EPCF successful response messages sent by a certain MGW to SoftX3000 Number of Received EPCF Failure Response It refers to the number of EPCF failure response messages sent by a certain MGW to SoftX3000 Number of Received CRCX Successful Response It refers to the number of CRCX successful response messages sent by a certain MGW to SoftX3000 Number of Received CRCX Failure Response It refers to the number of CRCX failure response messages sent by a certain MGW to SoftX3000 Number of Received MDCX Successful Response It
153. es to the peer office due to no nesting code Dual Seizure Times It refers to the times of dual seizure of the bi directional circuits TK Retry Times It refers to the number of call attempts after the failure of seizing outgoing trunk circuits Peer end Congestion Times It refers to the times of receiving congestion signal from the peer office Congestion Duration It refers to the duration from the start to the end of the congestion of outgoing bi directional trunks in a specific office direction When no resource is available the congestion starts it ends when the first idle equipment appears Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Call Affected by Net Administrator Action Times It is the sum of Direct Route Restrict Call Loss Times Circuit Orient Set Call Loss Times Circuit Temp Stop Call Loss Times Arf And Art Times Route Jump Times and Temp Amb Times Direct Route Restrict Call Loss Times It refers to the number of call failures caused by the excess of the direct route threshold set for the called circuit groups Circuit Orient Set Call Loss Times It refers to the number of call failures caused by the excess of the orient percentage set for the called circuit groups Circuit Temp Stop Call Loss Times It refers to the number of call failures caused by the suspens
154. essages to some Too Much CGBA on Some circuits It is the measurement analysis of each circuit group The inconsistency in Circuits Times processing the group messages by both ends can be concluded through this measurement 5 39 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Too Much CGUA on Some Circuits Times It is the number of the cases that there are too many CGUA messages to some circuits It is the measurement analysis of each circuit group The inconsistency in processing the group messages by both ends can be concluded through this measurement Receive Unexpected CGBA Times It is the measurement analysis of each circuit group It refers to the number of cases that the CGBA message returned by the peer end does not match the Circuit Group Blocked CGB message sent by the local end It might result from the perplexing messages sent by the peer end or the circuit data difference at both sides The instability of circuits is obtained through the statistics within a certain period The instability of circuits can be concluded through this measurement within a certain period of time Receive Too Much CGUA on Some Circuits Times It is the measurement analysis of each circuit group It refers to the number of cases that too many CGUA messages returned by the peer end do not match the Circuit Group Unblocked CGU mes
155. eting Measurement Task You can delete a traffic measurement task by either of following ways e Right click on the icon of the task to be deleted and then click Delete Task on the shortcut menu e Click Delete Task on the Task menu 3 7 Activating Deactivating Measurement Task During running of a traffic measurement task you can stop it temporarily by deactivating it and you can reactivate it when needed In the navigation tree if a task is 3 30 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations headed with an icon F it indicates that the task is running currently If the icon E is shown it indicates that the task has been deactivated l Deactivating a task There are two ways for this operation e Right click on the icon of the task to be deactivated and then click Deactivate Task on the shortcut menu e Click Deactivate Task on the Task menu ll Activating a task There are two ways for this function e Right click on the icon of the task to be activated and then click Activate Task on the shortcut menu e Click Activate Task on the Task menu 3 8 Setting Clear Time for Maximum Minimum Value Task To set the clear time right click on the icon of the maximum minimum value task in Figure 3 15 and then click Set Clear Time on the shortcut menu or click Set Clear Time on the Task menu A dialog box for setting clear time appe
156. f a certain trunk group at the end of a measurement period Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Avail Circuit Num It refers to the average number integer of circuits available among the incoming or bi directional trunk circuits of a certain trunk group within a measurement period Blocked Circuit Number It refers to the average number integer of blocked incoming or bi directional trunk circuits of a certain trunk group within a measurement period Installed Bothway Circuit Number It refers to the number of bi directional trunk circuits of a certain trunk group at the end of a measurement period Avail Bothway Circuit Number It refers to the average number integer of circuits available among the bi directional trunk circuits of a certain trunk group within a measurement period Blocked Bi directional Circuit Number It refers to the average number integer of blocked bi directional trunk circuits of a certain trunk group within a measurement period INTK Avail Ratio It refers to the ratio of available incoming circuits to installed circuits Connected Ratio It is the ratio of connected times to seizure times Answer Ratio It is the ratio of answer times to seizure times Blocked Circuit Ratio It is the ratio of blocked circuits to installed circuits Blocked Bi
157. f the Office Task Entity Description Fixed User Originating Traffic Call Attempt Times It refers to the number of calls originated by all users in the local office such as ESL user attendant console H 323 user or SIP user Answer Times It refers to the number of answered calls originated by all users in the local office Note For various supplementary services Call Forwarding Unconditional Call Forwarding No Reply Call Forwarding Busy and so on one time is counted if only the call is answered finally No Dialing Times It refers to the times of no dialing within a long time after off hook and call abandons before dialing No Dialing Timeout Times It refers to the times of hearing the busy tone due to dialing no number within a long time after off hook No Dialing Abandon Times It refers to the times of hang ons without dialing any number after off hook Incomplete Dialing Times It refers to the times of incomplete dialing which might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Invalid Address Times If refers to the times of called number not in compliance with the existing or recognized destination number It includes the cases of unable to determine the called number and that the called number is an
158. f the calls Answer Traffic It refers to the traffic of the calls during the time from callee off hook to the release of the calls 5 3 Global Component Task Entity Description CPU Seizure Ratio Traffic Seizure Ratio It is the ratio of calls seizing the CPU of each board Congestion Times It refers to the times of CPU seizure ratio exceeding the upper threshold Congestion Duration It refers to the duration of CPU congestion within a measurement period Overload Times It refers to the times of CPU seizure ratio between the lower and upper thresholds of overload CPU seizure ratio Overload Duration It refers to the duration of CPU overload within a measurement period Originating Call Attempt Times It is the sum of outgoing calls and outgoing trunk calls Originating Call Overflow Times It refers to the number of outgoing call failures due to high CPU seizure ratio Terminal Call Times It is the sum of incoming calls and incoming trunk calls Lost Terminal Call Overflow Times It refers to the number of failed incoming calls due to high CPU seizure ratio 5 4 Signaling and Interface Task Entity Description H 248 MGW Statistic Number of Messages Sent from H 248 to MGW It refers to the number of messages sent from SoftX3000 to a H 248 MGW Number of Messages Received by H 248 from MGW It refers to the number of me
159. fails due to the input of wrong password in setting modification or cancellation of a password or using a service that requires the input of a password Redirect Restricted The cause code is sent when a transferred call is released because the number of call forwardings exceeds the threshold in one connection or the essential information of the forwarding service is missing Unreachable Module The cause code is sent when messages fail to be sent to a module due to abnormal module state Net Management Barring The cause code is sent when a call fails due to the implementation of NUS command User Queue Failure The cause code is sent when a call cannot be queued for the call queue is full Note The call queue is set for the operator When the operator is busy a new incoming call will be queued Group Queue Failure The cause code is sent when a call cannot be queued into the group call queue for it is full already Note The group queue is set for user group When all the users in a group are busy a new call will be queued in the group queue Timeout in Queue The cause code is sent when a call is released because of the response timeout after the call enters the above two queues CPU Congestion or Overload The cause code is sent when the CPU occupation rate exceeds the congestion threshold or overload threshold No CR Resource The cause code is sent when the CR resource is not sufficient
160. fers to the total number of messages received over a certain M3UA signaling link set 5 47 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Bytes of Message Received It refers to the total number of the bytes of messages received over a certain M3UA signaling link set Number of Data Message Sent It refers to the total number of data messages sent over a certain M3UA signaling link set Bytes of Data Message Sent It refers to the total number of the bytes of data messages sent over a certain M3UA signaling link set Number of Data Message Received It refers to the total number of data messages received over a certain M3UA signaling link set Bytes of Data Received Message It refers to the total number of the bytes of data messages received over a certain M3UA signaling link set Number of ASPM Message Sent It refers to the total number of ASPM messages sent over a certain M3UA signaling link set Bytes of ASPM Message Sent It refers to the total number of the bytes of ASPM messages sent over a certain M3UA signaling link set Number of ASPM Message Received It refers to the total number of ASPM messages received over a certain M3UA signaling link set Bytes of ASPM Message Received It refers to the total number of the bytes of ASPM messages received over a certain M
161. fice users Incomplete Dialing Times It refers to the times of incomplete dialings which might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Invalid Address Times If refers to the times of called number in incompliance with the existing or recognized destination number It includes the cases of unable to determine the called number and that the called number is an invalid number System Fault Call Loss Times It refers to the number of call losses caused by internal errors of SoftX3000 Blocked by Auto Call Loss Times It refers to the number of call losses caused by overload control Flow Ctrl Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Seizure Traffic It refers to the traffic during the time from callers inter office users picking up the phone to the completion of the calls including calling failure or release during calling Answer Traffic It refers to the traffic during the time from local users answering the calls originated by inter office users to the completion of the calls Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Maintenance Circuit Number It
162. for the calls received or originated at the user side No CCB Resource The cause code is sent when the CCB resource is not sufficient for the calls received or originated at the network side No Conference Resource The cause code is sent when the conference telephone resources for the three party service and telephone conference are insufficient Adandon without Dialing The cause code is sent when a user hangs on without dialing any number after listening to the dial tone Timeout Before Dialing The cause code is sent when a user hears the busy tone due to dialing no number after off hook Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Abandon with Partial Dialing The cause code is sent when a user hangs on before the dialing times out Timeout in Dialling Interval The cause code is sent in the case of inter digit dialing timeout Signalling Error The cause code is sent in the case of No 7 Signaling interworking errors Money Not Enough in Credit Card The cause code is sent when a call is released due to insufficient balance in prepaid card Call Barring Because of Black and White List The cause code is sent when a call is barred because the caller or callee is on the Black White list Calling Party Number Judgement Restriction The cause code is sent when a call i
163. g Quality of Service QoS 2 4 2 Measurement Units This task contains only one measurement unit as listed in Table 2 3 Table 2 3 Measurement unit of Global Component Task Measurement unit Meaning Measurement object It measures the Central Processing Unit CPU Any combination of SMUI occupation rate of each module and provides data IFMI FCCU FCSU of originating calls terminating calls and overflow BSGI MSGI MRCA and calls for calculation of Busy Hour Call Attempts CDBI described in form BHCA processing capability of module number CPU_SEIZURE_R ATIO_TRAFFIC 2 5 Signaling and Interface Task 2 5 1 Functions This task functions in measuring the traffic of various signaling and interfaces so as to facilitate analyzing the performance of signaling and interfaces obtaining cooperation state between inter office signaling and user signaling as well as network status and 2 8 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks providing reference data for running and maintenance of SoftX3000 and peripheral networks 2 5 2 Measurement Units This task contains thirty seven measurement units as listed in Table 2 4 Table 2 4 Measurement units of Signaling and Interface Task IC_MEASUREMENT channel Measurement unit Meaning Measurement object H248_MGW_STATISTIC It measures the traffic of
164. ges sent by SoftX3000 Number of Sent DLCX Failure Response It refers to the number of DLCX failure response messages sent by SoftX3000 Number of Sent NTFY Successful Response It refers to the number of NTFY successful response messages sent by SoftX3000 Number of Sent NTFY Failure Response It refers to the number of NTFY failure response messages sent by SoftX3000 Number of Sent RSIP Successful Response It refers to the number of RSIP successful response messages sent by SoftX3000 Number of Sent RSIP Failure Response It refers to the number of RSIP failure response messages sent by SoftX3000 5 51 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Number of Sent UDP Packages It refers to the number of UDP packages sent by SoftX3000 Number of Received UDP Packages It refers to the number of UDP packages received by SoftX3000 MGCP Error Message Statistic for Specific MGW Number of Message with Error Code 400 It refers to the number of messages with error code 400 The transaction could not be executed due to a transient error Number of Message with Error Code 401 It refers to the number of messages with error code 401 The phone is already off hook Number of Message with Error Code 402 It refers to the number of messages with error code 402 The
165. gnaling point index of the local office TCAP_AVAILABILITY_ST ATISTIC It measures the availability of Transaction Capabilities Application Part TCAP that is the number and duration of TCAP failures due to various causes Global statistic TCAP_COMPONENT_UTI LIZATION_STATISTIC It measures the utilization of various components of TCAP Global statistic TCAP_MESSAGE_UTILIZ ATION_STATISTIC It measures the number of messages received and sent by TCAP Global statistic TCAP_TRANSACTION_S UBLAYER_PERFORMAN CE_STATISTIC It measures the performance of TCAP transaction sub layer Global statistic IUA_SIGNALING_LINK_T RAFFIC It measures the traffic and state messages of an ISDN Q 921 User Adaptation Layer IUA signaling link A certain IUA signaling link IUA_LINKSET_FLUX_TRA It measures the traffic of an IUA A certain IUA signaling link set FFIC signaling link set IUA_LINKSET_STATE_TR It measures the state traffic of an IUA a ae tacts Rare rete A certain IUA signaling link set AFFIC signaling link set M2UA_LINK_TRAFFIC It measures the traffic congestion duration and link connection disconnection times of a Message Transfer Part 2 MTP2 User Adaptation Layer M2UA link A certain M2UA link described in form of BSGI module number M2UA link number 2 10 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapt
166. going or bi directional trunk circuits by software Called Busy Times It refers to the number of unsuccessful call attempts originated by local users to inter office users due to called busy Called Toll Busy Times It refers to the number of unsuccessful call attempts originated by local users to inter office users due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts originated by local users to inter office users due to called busy in a local call It refers to the traffic during the time from callers local users picking up the phone Seizure Traffic and calling inter office users to the completion of the calls including calling failure or release during calling It refers to the traffic during the time from callees inter office users answering the Answer Traffic calls to the completion of the calls Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Maintenance Circuit Number It is the number of the outgoing or bi directional trunk circuits in the maintenance State Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Connecting Type Traffic Call Attempt Times It refers to the number of call attempts which are originated by local us
167. h object group and report of measurement results at any time Besides measurement of object groups it also supports measurement of single objects such as single user single trunk circuit single Centrex group and single Private Automatic Branch eXchange PABX group in order to facilitate fault location and observation of a specified object s performance Measurement of each single object consumes a lot of resources and it is also unnecessary so you can select only some objects to measure 1 Destination code refers to the number dialed by user which can be country code area code softswitch office number user number or special service number 2 Destination refers to the number of a prefix in the called number analysis table which is defined when you add a call prefix Generally a destination can correspond to multiple destination codes 2 4 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Either destination code or destination can be selected as measurement object In the former case the dialed number is matched directly while in the latter case number match is carried out after analysis Under some situations for example there is an outgoing prefix prior to a destination code only destination can be selected as measurement object For example destination code 201 corresponds to destination 1 Create two bearer traffic tasks on destination code 201 and destination 1
168. he output report for the transit information 4 3 3 Measuring National Toll Traffic Set up a Total Traffic of the Office Task Select Connecting Type Traffic as the measurement unit Select Outgoing National Toll Incoming National Toll and Transfer National Toll as the measurement object Set the rest information as needed When the task finishes check the output reports for the information of national toll calls 4 3 4 Measuring Traffic of a User In some special occasions it is required to measure the traffic of a single user There are two ways for this measurement l Creating a Bearer Traffic Task with Single User Traffic as the measurement unit 1 Set up a Bearer Traffic Task Select Single User Traffic as the measurement unit Select a user described in multiple forms as the measurement object Set the rest information as needed 2 When the task finishes check the output report for the traffic information of this user ll Create a Call Record Task with Multi Condition Object Traffic as the measurement unit 1 Set up a Call Record Task Select Multi Condition Object Traffic as the measurement unit Select a user described in multiple forms as the measurement object Set the rest information as needed 2 When the task finishes check the output report for the traffic information of this user 4 3 5 Measuring Each Call The measurement can be implemented
169. hich might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Invalid Address Times If refers to the times of called number in incompliance with the existing or recognized destination number It includes the cases of unable to determine the called number and that the called number is an invalid number System Fault Call Loss Times It refers to the number of call losses caused by internal errors of SoftX3000 Blocked By Auto Call Loss Times It refers to the times of call losses caused by overload on the CPU Flow Ctrl Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Seizure Traffic It refers to the traffic during the time from local callers of a specific type picking up the phone to the completion of the calls including calling failure or release during calling Answer Traffic It refers to the traffic during the time from callees answering the calls originated by local callers of a specific type to the completion of the calls Maintenance Traffic It refers to the traffic of a specific type of local users as callers during the time when the user lines are in the maintenance state Fixed Inner Traffic Call Attempt Times It refers to the number of call attempts originated by l
170. ic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Disconnection Times It refers to the disconnection times of a certain M3UA signaling link Congestion Times It refers to the congestion times of a certain M3UA signaling link Congestion Duration It refers to the total congestion duration of a certain M3UA signaling link Unavail Times It refers to the unavailable times of a certain M3UA signaling link Unavail Duration It refers to the unavailable duration of a certain M3UA signaling link Service MGCP Message Statistic slat a Outgoing It refers to the number of normal MGCP messages sent by SoftX3000 essages Number of Incoming Messages It refers to the number of normal MGCP messages received by SoftX3000 Number of Incoming Sent with Error Code It refers to the number of abnormal MGCP messages with error codes sent by SoftX3000 Number of Outgoing Received with Error Code It refers to the number of abnormal MGCP messages with error codes received by SoftX3000 Number of Non Standard Sent Commands It refers to the number of non standard MGCP messages sent by SoftX3000 Number of Non Standard Received Commands It refers to the number of non standard MGCP messages received by SoftX3000 Number 20h penis JEPGE It refers to the number of EPCF messages sent by SoftX3000 Comma
171. ihacees dies r EDATEAN EREN eave a 5 57 5 6 Maximum Minimum Value Task ccccceceeeeeeeeececaeceeeeeeesenacaeceeeeeeeseccueaeeeeeeeeeeeensnaeess 5 66 5 7 Intelligent Service Task asresten i ERS A a AEAT ATLASA TE AEREA 5 71 Chapter 6 Handling of COMMON Problems sssssusssununsennnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 6 1 6 1 Operation related Problems cccccccceceeeeeeeeeeeeeeeeeeeeeececaaeaeeeeeeeseseccsacaeeeeeeesesecnisaeeeeees 6 1 6 1 1 How to Select a Traffic Measurement Task ccceeeceeeeeneeeeeeeneeeeeeenaeeeeeeneeeeeeaas 6 1 6 1 2 How to Select a Measurement Uniit 0 ccccececeecceceeee cece eececeaeceeeeeeesenencaeeeeeeeees 6 1 6 1 3 How to Select a Measurement Object ee eeeeceeeeeteeeeeeeneeeeeeeeeeeeetnaeeeeeenaeeeeeeaes 6 2 6 1 4 How to Determine an Output Entity cece scene eerste ee eeeeeeeeeaeeeeeeetaeeeeseaes 6 3 6 2 Application related Problems ccccceeeeeeeeeeeceeeeeeeeeeccaaeaeeeeeeesenecaeeeeeeeeesecsenieeeeeeeees 6 3 6 2 1 When to Output the Traffic Measurement ResultS 2 cecceceeeeeeeeetceeeeeeeeeees 6 3 6 2 2 How to Understand Period Crossing Traffic Measurement eeeeeeeestreeeeeees 6 4 6 2 3 Measurement Methods for Seizure Times Seizure Traffic and Average Seizure Duration and Their Relations 2 0 0 0 ccccececeecceceeeeeeeceeeaaeaeeeeeeeseeeceaeaeeeeeeeseseecuesaeeeeeeeseeeees 6 5 6 2 4 Some Special Cases of
172. ility due to maintenance operations TCAP Availability Congestion It refers to the times of local TCAP unavailability due to network congestion TCAP Availability Unavailability Duration It refers to the duration of local TCAP unavailability due to various reasons It is used to measure the reliability and stability of TCAP TCAP Component Utilization Statistic TCAP CU Invoke Component Sent It refers to the number of invoke components sent by the local TCAP TCAP CU Invoke Component Received It refers to the number of invoke components received by the local TCAP TCAP CU Last Component Sent Result It refers to the number of last result components sent by the local TCAP 5 44 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description TCAP CU Last Component Received Result It refers to the number of last result components received by the local TCAP TCAP CU Not Last Result Component Sent It refers to the number of not last result components sent by the local TCAP TCAP CU Not Last Result Component Received It refers to the number of not last result components received by the local TCAP TORP ees gum SEMO It refers to the number of return error components sent by the local TCAP Component Sent TCAP CU Return Error Component Received It refers to the number
173. imes It refers to the times of cancellation of a specific supplementary service in a Centrex group within the measurement period that is it is the sum of successful cancellation times and unsuccessful cancellation times Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description It refers to the times of verification of a specific supplementary service in a Centrex NS Test Times group within the measurement period that is it is the sum of successful verification times and unsuccessful verification times ISDN Bearer Service Traffic Measurement Originating Call Attempt Times It refers to the number of call attempts for a specific bearer service employed by the ISDN users measured at the caller side Terminal Call Attempt Times It refers to the number of call attempts for a specific bearer service employed by the ISDN users measured at the callee side Terminal Call Called Busy Times It refers to the number of failed ISDN calls for a specific bearer service due to called busy Originating Call Connected Times It refers to the number of connected calls for a specific bearer service employed by the ISDN users measured at the caller side Terminal Call Connected Times It refers to the number of connected calls for a specific bearer service employed by the ISDN users measured at the callee side Origin
174. in this case according to the traffic Formula considerable call losses will occur Distributing busy traffic means to arrange the rational use of resources based on the traffic volume thus reducing call losses It s obvious that the key to distributing busy traffic is to measure and monitor the use of such important resources as trunks and GWs Measurements that can be used to observe the global traffic or traffic of various parts are measurement of the traffic flow measurement of the connection type measurement of the office direction measurement of the trunk group measurement of the destination measurement of the media gateway and measurement of the user line group These measurements provide information about use of various resources Take prompt measures on the resources that are insufficient to carry heavy traffic to avoid serious call loss For instance if quite a lot of users connected to an Access Media Gateway AMG initiate calls at the same time and talk for a very long time this can easily result in heavy traffic and serious call loss correspondingly In this case the telecom operator is recommended to purchase more equipment or upgrade the equipment So far the switching capacity in many offices is quite large and it s very rare that the global resource falls short Therefore it s not quite often that the traffic measurement is needed for distributing the busy traffic However in some special cases such as unreasonable
175. in two ways I Creating a Call Record Task with Dispersion Duration Traffic as the measurement unit 1 Set up a Call Record Task Select Dispersion Duration Traffic as the measurement unit and the default value all objects for the measurement object Set the rest information as needed 4 9 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications 2 When the task finishes check the output report for the information of each call ll Creating a Call Record Task with Service Quality Traffic as the measurement unit 1 Set up a Call Record Task Select Service Quality Traffic as the measurement unit and the default value all objects for the measurement object Set the rest information as needed 2 When the task finishes check the output report for the information of each call 4 3 6 Measuring Calls to a Destination The measurement can be implemented in four ways I Creating a Bearer Traffic Task with Destination Distribution Traffic as the measurement unit 1 Set up a Bearer Traffic Task Select Destination Distribution Traffic as the measurement unit Input a certain destination or destination Code Select all office directions or outgoing trunk groups as the measurement object Set the rest information as needed 2 When the task finishes check the output report for the information of the ca
176. ing Forwarded Call Restriction The cause code is sent when a forwarded incoming office call is barred DN Length Extend from 7 To 8 The cause code is sent when a call is released due to number length extension Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Dialing Reserved DN The cause code is sent when a call is released because the called number is a reserved number No Conference Resource The cause code is sent when the conference telephone resources for the three party service and telephone conference are insufficient Abandon without Dialing The cause code is sent when a user hangs on without dialing any number after listening to the dial tone Timeout Before Dialing The cause code is sent when a user hears the busy tone due to dialing no number after off hook Abandon with Partial Dialing The cause code is sent when a user hangs on before the dialing times out Timeout in Dialing Interval The cause code is sent in the case of inter digit dialing timeout Signaling Error The cause code is sent in the case of signaling interworking errors Money Not Enough in Credit Card The cause code is sent when a call is released due to insufficient balance in prepaid card Call Barring Because of Black and White List The cause code is sent when a call is barred because
177. inter office users due to called busy Called Toll Busy Times It refers to the number of unsuccessful call attempts originated by local users to inter office users due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts originated by local users to inter office users due to called busy in a local call Abandon After Ring Times It refers to the times of forward release by callers local users when the callees inter office users hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls which are originated by local users to inter office users It refers to the traffic during the time from local users picking up the phone and calling Seizure Traffic inter office users to the completion of the calls including calling failure or release during calling It refers to the traffic during the time from inter office users answering the calls Answer Traffic Connected Ratio originated by local users to the completion of the calls It is the ratio of connected calls to call attempts Answer Ratio It s the ratio of answered calls to call attempts Incoming Office Traffic Seizure Times It refers to the times of occupying incoming or bi directional trunk circuits by incoming calls Answer Times It refers to the number of answered calls originated by inter of
178. ion of the called circuit groups by a certain percentage through congestion busy identification Arf and Art Times It refers to the times of the selected alternative routes kept away from ART or the times of the overflowing ARF Route Jump Times It refers to the number of calls transferred by the pre set jump Temp Amb Times It is the number of calls selecting the temporary alternative routes Called Busy Times It refers to the number of unsuccessful call attempts in an outgoing office direction due to called busy Called Toll Busy Times It refers to the number of unsuccessful call attempts in an outgoing office direction due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts in an outgoing office direction due to called busy in a local call Abandon After Ring Times It refers to the times of forward release of outgoing calls in a specific office direction when the callees hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the outgoing calls in a specific office direction Installed Circuit Num It refers to the number of outgoing or bi directional trunk circuits installed in a specific Office direction at the end of a measurement period Avail Circuit Num It refers to the average number integer of circuits available among the outgoing or bi dire
179. ion times Supplementary Service Centrex Traffic NS Register OK Times It refers to the times of successful registration of a specific supplementary service in a Centrex group within the measurement period NS Register Failure Times It refers to the times of unsuccessful registration of a specific supplementary service in a Centrex group within the measurement period NS Cancel OK Times It refers to the times of successful cancellation of a specific supplementary service in a Centrex group within the measurement period NS Cancel Failure Times It refers to the times of unsuccessful cancellation of a specific supplementary service in a Centrex group within the measurement period NS Test Success Times It refers to the times of successful verification of a specific supplementary service in a Centrex group within the measurement period NS Test Failure Times It refers to the times of unsuccessful verification of a specific supplementary service in a Centrex group within the measurement period NS Used Times It refers to the times of successful implementation of a specific supplementary service in a Centrex group within the measurement period NS Registed Times It refers to the times of registration of a specific supplementary service in a Centrex group within the measurement period that is it is the sum of successful registration times and unsuccessful registration times NS Cancel T
180. it first you should know to which measurement unit set it belongs In this example select the measurement unit of Office Direction Incoming Office Traffic in the measurement unit set of Bearer Traffic Task Once the measurement unit is created the measurement object is thus specified In this example the measurement object is Incoming Direction Note that one traffic measurement task must correspond to at least one measurement object Otherwise the traffic measurement task makes no practical sense Specify the range of the measurement object In this example specify the number of the toll office direction that is connected to the local switch The office direction number selected here becomes a restriction and the measurement of the completion rate of incoming toll calls of a specific office is a subtask The traffic measurement task in this example contains 28 entities to be measured such as Answer Times Answer Traffic Seizure Times Seizure ratio Connected Times Connected Traffic and Connection Ratio You can select desired entities to be outputted thus simplifying the traffic measurement report Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement e Finally specify the time information and output arrangement information In a word all kinds of traffic measurement tasks can be easily created as long as you have grasped such basic concepts as measurement
181. izure Traffic and Average Seizure Duration and Their Relations csssssseeeeeeeees 6 2 4 Some Special Cases of Traffic Measurement sseeeeeees 6 2 5 Inaccurate Traffic Measurement Caused by Modification of Trunk Group Data 2 ctetstecta ta ee te eeu ieee Oe th tee de 6 2 6 Causes for Incomplete Traffic Measurement ccccceeeees 6 2 7 Use of the Service Quality Traffic Measurement eeeee 6 2 8 Precautions in Using Max Min Value Traffic Measurement 6 2 9 Why Answer Times Failure Times lt Number of Call Attempts SGIZULCS vec eet tad ecedscrnsarias cetues EEEa a aAa tee penderuess 6 2 10 Traffic Measurement during Version Upgrade eeeeeeeeeees 6 5 6 7 6 7 6 8 6 9 6 9 6 9 Appendix A List of Traffic Measurement Commands eeeeeeeeeeeeees Appendix B Acronyms and Abbreviations HUAWEI U SYS SoftX3000 SoftSwitch System Operation Manual Traffic Measurement V300R001 U SYS SoftX3000 SoftSwitch System Operation Manual Volume Traffic Measurement Manual Version T2 01 1674 20040809 C 3 06 Product Version V300R001 BOM 31160874 Huawei Technologies Co Ltd provides customers with comprehensive technical support and service Please feel free to contact our local office or company headquarters Huawei Technologies Co Ltd Address Administration Building Huawei Technologies Co Ltd Bantian L
182. k The cause code is sent when the network is interworking with another network that provides no reason for the network action All Offices Sum Traffic Originating Call Times It refers to the number of call attempts No Dialing Times It refers to the times of no dialing within a long time after off hook and call abandons before dialing Incomplete Dialing Times It refers to the times of incomplete dialing which might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Dialing Vacant Code Times It refers to the times of dialing invalid numbers which can be caused by invalid number format unallocated number changed number or wrong toll prefix Abandon After Ring Times It refers to the times of forward release by callers when the callees hear the ringing tone Long Time No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer from the callees for a long time Opposite Office Congestion Times It refers to the times of receiving congestion signal from the opposite office 5 16 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Originating Call Barred Times It refers to the tim
183. k group ISUP message type where message types include Address Complete Message ACM Address No complete Message ANM Blocking signal BLO ISUP_ABNORMITY_TRAF FIC It measures the abnormity traffic of ISUP trunk group One or more ISUP trunk groups 2 9 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object ISUP_NODE_PERFORMA It measures the traffic of all ISUP All ISUPs NCE_TRAFFIC nodes ISUP_NET_PERFORMAN It measures the number of all types of Some or all Originating CE_TRAFFIC messages received by ISUP network signaling Point Codes OPCs ISUP_CIRCUIT_GRP_PE RFORMANCE_TRAFFIC It measures the traffic of ISUP circuit group including number of received messages and status of circuit group One or more ISUP trunk groups SCCP_PERFORMANCE_ STATISTIC It measures the route conversion performance of Signaling Connection Control Part SCCP that is the number of routing failures due to various causes Signaling point index of the local office SCCP_AVAILABILITY_ST ATISTIC It measures the availability of SCCP that is the number and duration of SCCP failures due to various causes Signaling point index of local Office SCCP_UTILIZATION_STA TISTIC It measures the utilization of SCCP that is the number of messages received or sent by SCCP Si
184. l Answer Times It refers to the number of calls answered by the users in a PABX group Terminal Call Called Busy Times It refers to the number of unsuccessful call attempts to the users in a PABX group due to called busy Terminal Call Ringed No Answer Times It refers to the times of releasing calls to he users in a PABX group due to ringing timeout Congestion Call Loss Times It refers to the number of call losses caused by all users in a PABX group in busy state Congestion Duration It refers to the congestion duration from the time when all users in a PABX group are in busy state to the time when the first idle user appears within a measurement period Open Circuit Number It refers to the number of circuits contained in a PABX group to be measured Avail Circuit Number It refers to the number of circuits in a PABX group which are not in the error state maintaining state or blocked Originating Call Traffic It refers to the originating traffic of the users in a PABX group Terminal Call Traffic It refers to the terminating traffic of the users in a PABX group Originating Call Answer Traffic It refers to the traffic of answered calls originated by the users in a PABX group Terminal Call Answer Traffic It refers to the traffic of calls answered by the users in a PABX group 5 28 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System
185. leted the management procedures necessary for enjoying the service CUGIncoming Call Unallow The cause code is sent when a user is a member of the CUG capable of receiving incoming calls but this user is not permitted to receive any incoming call Bearer Capability Not Permit The cause code is sent when a user is not permitted to employ the bearer capability that has been provided by the equipment No Bearer Capability Available This Time The cause code is sent when there is no bearer capability available for the time being though the equipment supports it Bearer Capability Not Lay Out The cause code is sent when the equipment does not support the required bearer capability Terminal Incompatible The cause code is sent when the equipment has received a call setup request but the call has incompatible low level compatibility high level compatibility or other compatibility for example data transmission rate Timerout The cause code is sent when the timer times out 5 77 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems Chapter 6 Handling of Common Problems 6 1 Operation related Problems 6 1 1 How to Select a Traffic Measurement Task Usually you should first determine the type of a traffic measurement task according to the attributes of the measurement object For example to measure the outgoing traffic of all the user
186. lls to the destination ll Creating a Bearer Traffic Task with Destination Traffic as the measurement unit 1 Set up a Bearer Traffic Task Select Destination Traffic as the measurement unit Input a certain destination as the measurement object Set the rest information as needed 2 When the task finishes check the output report for the information of the calls to the destination lll Creating a Call Record Task with Multi Condition Object Traffic as the measurement unit 1 Set up a Call Record Task Select Multi Condition Object Traffic as the measurement unit Input a destination or destination code as the measurement object Set the rest information as needed 2 When the task finishes check the output report for the information of the calls to the destination IV Creating a Bearer Traffic Task with Office Direction Outgoing Office Traffic or TKGRP Outgoing Office Traffic as the measurement unit Set up a Bearer Traffic Task based on the specific office direction Select Office Direction Outgoing Office Traffic or TKGRP Outgoing Office Traffic as the measurement unit 4 10 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications 4 3 7 Measuring Traffic of an Office Direction The measurement can be implemented in two ways I Creating two Bearer Traffic Tasks respectively with
187. lure Subsystem It refers to the number of SCCP route failures due to subsystem congestion when Congestion SCCP is receiving or sending messages Route Failure Unequipped Subsystem It refers to the number of SCCP route failures due to unequipped subsystem when SCCP is receiving or sending messages Route Failure Unknow Reason It refers to the number of SCCP route failures caused by unknown reasons Route Failure Address Syntax Error It refers to the number of SCCP route failures due to address syntax error detected by SCCP SCCP Availability Statistic Local SCCP Unavailability Node Failure It refers to the times of local SCCP unavailability due to faults Local SCCP Unavailability Maintenance Made Busy It refers to the times of local SCCP unavailability due to maintenance operations 5 43 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Local SLUR Mnavananiity It refers to the times of local SCCP unavailability due to network congestion Congestion Local SCCP Unavailability It refers to the duration of local SCCP unavailability due to various reasons It is used Duration All Reasons to measure the reliability and stability of SCCP Local SCCP Availability All Reasons It refers to the times that the local SCCP changes from unavailable state to available sta
188. malities in SoftX3000 You can analyze the cause of the abnormal measurement values based on the report so as to eliminate such abnormalities accordingly 1 3 3 Brief Report This function determines which entities can be outputted and which cannot It enables you to delete the unconcerned entities from the output report thus making the report brief and concise 1 3 4 Sampling Measurement Some special measurement units have the function of sampling measurement which belong to such measurement unit sets as call records or traffic distribution They are characterized by extremely large capacity of call measuring and generally the measurement effect can be shown through sampling measurement Moreover sampling measurement is advantageous in saving the system resources and improving the measurement efficiency For example Destination Distribution Traffic measures the traffic of all destination codes in the office direction This measurement is fulfilled in a task matching mode and consumes a lot of system resources If many tasks of this kind are registered and no sampling processing is performed SoftX3000 will probably be short of resources There are two kinds of sampling measurement sampling ratio and sampling times Sampling ratio refers to the measurements of a certain proportion of calls randomly sampled in the whole measurement set For example 30 means sampling 3 from 10 calls or 300 from 1 000 calls for measurement Sampling
189. matic outgoing international call semiautomatic international call incoming international call international transferring call Originating Outgoing Office It refers to the times of the outgoing bi directional trunk occupancy general Seizure Times measurement of the outgoing calls originated by local users to inter office users Originating Outgoing Office It refers to the number of connected calls originated by local users to inter office Call Connect Times users Originating Outgoing Slice It refers to the number of answered calls originated by local users to inter office users Answer Times Local Originating Outgoing Office Answer Times It refers to the number of answered calls with connection type as outgoing local call and local tandem National Toll Answer Times It refers to the number of answered automatic outgoing tolls answered semiautomatic outgoing tolls answered incoming tolls answered transferring tolls International Toll Answer Times It refers to the number of answered automatic outgoing international calls answered semiautomatic international calls answered incoming international calls answered international transferring calls Originating Outgoing Office Called Busy Times It refers to the number of unsuccessful call attempts originated by local users to inter office users due to called busy Originating Outgoing Office Ring No Answer Times It refers to the number
190. mber of QPTM Message Sent It refers to the number of QPTM messages sent over a certain IUA signaling link set Number of QPTM Message Received It refers to the number of QPTM messages received over a certain IUA signaling link set 5 46 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Number of Error Message Received It refers to the number of error messages received over a certain IUA signaling link set Bytes of Control Message Sent It refers to the number of the bytes of control messages sent over a certain IUA signaling link set Bytes of Control Message Received It refers to the number of the bytes of control messages received over a certain IUA signaling link set Bytes of QPTM Message Sent It refers to the number of the bytes of QPTM messages sent over a certain IUA signaling link set Bytes of QPTM Message Received It refers to the number of the bytes of QPTM messages received over a certain IUA signaling link set IUA Linkset State Traffic Times of The Link Unavailable It refers to the unavailability times of a certain IUA signaling link set Unavail Duration It refers to the total unavailability duration of a certain IUA signaling link set M2UA Link Traffic Number of The Sent MAUP Message It refers to the number of MAUP messages sent over
191. measurement task Add dreary object s for a traffic ADD TRFOBJ Management of Measurement tas measurement object Delete measurement object s of a RMV TRFOBJ traffic measurement task Set a custom measurement entity SET CUSTENT Customization of Delete a custom measurement entity DEL CUSTENT measurement entity List custom measurement entities LST CUSTENT Modify a custom measurement entity MOD CUSTENT Set threshold l for a custom SET TRFTHD measurement entity Management of Delete threshold of a custom threshold measurement entity DEL TRE THD List threshold l of a custom LST TRFTHD measurement entity Set a trunk group set SET TKSET Management of trunk group set Add a trunk group set ADD TKSET List trunk group set LST TKSET A 2 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Appendix B Acronyms and Abbreviations Appendix B Acronyms and Abbreviations Abbreviation A AMG BAM BHCA BSGI CID FCCU FCSU H 248 IAD IFMI ISUP IUA M2UA M3UA MGW MGCP MML MRCA MSGI MTP PRA Full Expression Access Media Gateway Back Administration Module Busy Hour Call Attempt Broadband Signaling Gateway Unit Caller ID Display Fixed Calling Control Unit Fixed Calling Control Unit and Signaling process Unit H 248 MECAMGO protocol Integrated Access Device IP Forward Module ISDN User Part ISDN Q 921 User Adaptation Layer Message Transfer Part 2 MTP2 User Adaptation
192. ment U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Note e After step 4 if itis necessary to modify the calculation formula of the custom entity you can directly delete the formula and redefine a new one e If it is required to modify an already defined calculation formula you can right click on the corresponding entity icon in the Entity tab as shown in Figure 3 2 and then click the Modify Custom Entity menu item to modify it e Modifying the calculation formula of an original entity Follow the steps in Table 3 3 to modify the formula Table 3 3 Steps for modifying the calculation formula of an original entity Step Operations Parameter description Step 1 Select Redefine The measurement entity is Step 2 Select the original measurement entity determined by the measurement EY ELN Step 3 Click a symbol among pE f select another original entity and then define the calculation formula for the entity Step 4 Click lt OK gt A prompt box indicating Operation succeeded pops up 3 2 2 Entering Interface for Creating Task In Figure 3 2 you can enter the task creation interface by three means e Right click on the Task List All icon and then click Create Task on the shortcut menu e Click Task Create Task An interface as shown in Figure 3 8 appears 3 9 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch S
193. ment within a certain time segment for example during 9 00 10 00 you can carry out the SET TRFTPTM command to set the reset time of max min values to 9 00 6 2 9 Why Answer Times Failure Times lt Number of Call Attempts Seizures In such measurement as TKGRP Outgoing Office Traffic TKGRP Incoming Office Traffic Office Direction Outgoing Office Traffic or Office Direction Incoming Office Traffic only main causes for failures are given in failure times that is to say the measurement of failure times is incomplete therefore the sum of answer times and failure times is less than the number of call attempts To obtain the total failure times use the Multi Condition Object Traffic measurement unit which measures all the failure causes that is answer times failure times number of call attempts 6 2 10 Traffic Measurement during Version Upgrade Record and then delete all traffic measurement tasks before version upgrade Reestablish them after the upgrade is completed and the boards work normally 6 9 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Appendix A List of Traffic Measurement Commands Appendix A List of Traffic Measurement Commands Type Command Function Command Create a total traffic of the office task CRE TRFOTF Create a bearer traffic task CRE TRFCROBJ C
194. mes It refers to the number of unsuccessful outgoing call attempts born on a certain trunk group due to called busy in a local call Abandon After Ring Times It refers to the times of forward release of outgoing calls born on a certain trunk group when the callees hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the outgoing calls born on a certain trunk group Installed Circuit Number It refers to the number of outgoing or bi directional trunk circuits of a certain trunk group at the end of a measurement period Avail Circuit Number It refers to the average number integer of circuits available among the outgoing or bi directional trunk circuits of a certain trunk group within a measurement period 5 24 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Blocked Circuit Number It refers to the average number integer of blocked outgoing or bi directional trunk circuits of a certain trunk group within a measurement period Installed Bothway Circuit Number It refers to the number of bi directional trunk circuits of a certain trunk group at the end of a measurement period Avail Bothway Circuit Number It refers to the average number integer of circuits available among the bi directional trunk circuits of a certain t
195. mes direction It refers to the traffic during the time from callers picking up the phone to the Seizure Traffic completion of the calls to a specified destination in an office direction including calling failure or release during calling It refers to the traffic during the time from callee off hook to the completion of the calls Answer Traffic to a specified destination in an office direction Avail Circuit Number It refers to the average number integer of circuits available among the outgoing or bi directional trunk circuits installed within a measurement period Installed Circuit Number It refers to the number of outgoing or bi directional trunk circuits installed at the end of a measurement period Single User Traffic Originating Call Attempt Times It refers to the number of calls originated by a certain user Terminal Call Times It refers to the number of calls received by a certain user Originating Call Connected Times It refers to the number of ringed calls originated by a certain user Terminal Call Connected Times It refers to the number of ringed calls received by a certain user Originating Call Answer Times It refers to the number of answered calls originated by a certain user Terminal Call Answer Times It refers to the number of calls answered by a certain user Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5
196. mption request is used to indicate the suspended call to be resumed The Applied Call Identity has been Cleared The cause code is sent when the network receives a call resumption request that contains a call ID indicating a cleared call the suspended call is cleared due to network timeout or released by opposite user Incompatible Terminal The cause code is sent when the equipment has received a call setup request but the call has incompatible low level compatibility high level compatibility or other compatibility for example data transmission rate Invalid Transit Network Selection The cause code is sent when the transit network ID received is not correct Invalid Message The cause code is used to report an invalid message event only when other reasons of the invalid message type have been employed Mandatory IE Lost The cause code is sent when the equipment receives a message excluding a mandatory Information Element IE 5 15 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Message Type not Exist or Not Lay Out The cause code is sent when the equipment receives a message whose type is not recognizable because the message is not defined or is defined but the equipment sending the message has not implemented it Message or Call State Error The cause code is sent when the equipment
197. n Average Seizure Duration It is the average seizure duration from the seizure of incoming trunks to the release of them within the measurement period It equals to the ratio of seizure traffic to call attempts Office Direction Outgoing Office Traffic BID Times It refers to the number of seizure attempts of outgoing or bi directional trunk circuits by outgoing calls in a specific office direction Seizure Times It refers to the number of successful seizure of outgoing or bi directional trunk circuits by outgoing calls in a specific office direction Transfer Bid Times It refers to the number of seizure attempts of outgoing trunk circuits when the local Office transfers calls in a specific office direction Transfer Seizure Times It refers to the number of successful seizure of outgoing trunk circuits when the local Office transfers calls in a specific office direction Call Connected Times It refers to the number of ringed outgoing calls in a specific office direction Answer Times It refers to the number of answered outgoing calls in a specific office direction Overflow Times It refers to the number of route selection failures in a specific office direction due to all outgoing or bi directional trunk circuits in busy state No Direct Route It refers to the times of indirect routing for calls between two peer offices No Office Commd It refers to the number of call failur
198. nability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Abandon Before Ring Times It refers to the times of forward release by callers inter office users before the callees inter office users hear the ringing tone System Fault Call Loss Times It refers to the number of call losses caused by internal errors of SoftX3000 Flow Ctrl Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Last Choice Route Overflow Times It refers to the number of route selection failures due to all outgoing or bi directional trunk circuits in busy state that is the number of failures in selecting outgoing or bi directional trunk circuits by software Called Busy Times It refers to the number of unsuccessful call transfers due to called busy Called Toll Busy Times It refers to the number of unsuccessful call transfers due to called busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call transfers due to called busy in a local call It refers to the traffic during the time from inter office users picking up the phone and Seizure Traffic calling other inter office users to the completion of the calls including calling failure or release during calling It refers to the traffic during
199. ncludes that of dialing timeout and that of release during dialing Partial Dialing Abandon Times It refers to the times of call release by caller in the course of dialing Partial Dialing Timeout Times It refers to the times of forced call release by SoftX3000 due to dialing timeout Invalid Address Times If refers to the times of called number in incompliance with the existing or recognized destination number It includes the cases of unable to determine the called number and that the called number is an invalid number Abandon Before Ring Times It refers to the times of forward release by callers local users before the callees inter office users hear the ringing tone System Fault Call Loss Times It refers to the number of call losses caused by internal errors of SoftX3000 Flow Ctrl Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic 5 3 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Last Choice Route Overflow Times It refers to the number of route selection failures due to all outgoing or bi directional trunk circuits in busy state that is the number of failures in selecting outgoing bi directional trunk circuits by software Called Busy Times It refers to the number of unsuccessful call attempts originated by local users to
200. nds Number of SENE GREA It refers to the number of CRCX messages sent by SoftX3000 Commands Number 201 pent MDEA It refers to the number of MDCX messages sent by SoftX3000 Commands Mamet oes SPME DEGA It refers to the number of DLCX messages sent by SoftX3000 Commands Number of Sent RANT it refers to the number of RANT messages sent by SoftX3000 Commands Humber oi SeN AUER It refers to the number of AUEP messages sent by SoftX3000 Commands umber aR yells MEA It refers to the number of AUCX messages sent by SoftX3000 Commands Number of Received DLCX Commands It refers to the number of DLCX messages received by SoftX3000 Number of Received NTFY Commands It refers to the number of NTFY messages received by SoftX3000 Number of Received RSIP Commands It refers to the number of RSIP messages received by SoftX3000 5 50 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Number of Received EPCF Successful Response It refers to the number of EPCF successful response messages received by SoftX3000 Number Shenae Neds eee It refers to the number of EPCF failure response messages received by SoftX3000 Failure Response Number of Received CRCX It refers to the number of CRCX successful response messages received by Successful Response SoftX3000 N
201. ng SRM SRM Operation Measurement INSM Applying for SRM It is the times of applying for SRM when the INSM receives the information stream of INAP operation to connect to resource from SCP INSM Applying Successfully for SRM It is the times of having successfully applied for SRM when the INSM receives the information stream of INAP operation to connect to resource from SCP INSM Applying Fail for SRM It is the times of having failed to apply for SRM when the INSM receives the information stream of INAP operation to connect to resource from SCP INSM Releasing SRM It is the times of having successfully applied for SRM and then released SRM after the INSM receives the information steam of INAP operation to disconnect forward connection 5 72 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description BCSM Applying for SRM It is the times of BCSM applying for SRM for playing announcement during the conversation BCSM Applying Successfully for SRM It is the times of BCSM having successfully applied for SRM for playing announcement during the conversation BCSM Applying Fail for SRM It is the times of BCSM s failure in applying for SRM for playing announcement during the conversation BCSM releasing SRM It is the times of BCSM releasing SRM after having successfully applied for it for pl
202. ng entity threshold Table 3 6 explains the fields and buttons in the Threshold tab Table 3 6 Meaning of fields and buttons in Threshold tab Field Meaning Entity Threshold List It lists the entities which can be set with threshold 3 18 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Field Meaning Lower Threshold It is used to set the lower threshold of an entity Upper Threshold It is used to set the upper threshold of an entity By clicking this button you can make the upper and lower Se eno thresholds effective after they are set It lists the information of the entities whose thresholds have List of Thresholds which have been set beeniset After selecting an entity record in the List of Thresholds Delete Threshold which have been set you can click this button to delete the thresholds of this entity 3 2 10 Defining Sampling Parameters and Report Output Mode Click the Other tab in Figure 3 8 The interface will be shown as in Figure 3 14 x IADAnswerRate IAD Answer Rate Mgw Traffic Figure 3 14 Interface for defining sampling parameters and report output mode 3 19 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Table 3 7 explains the fields in the Other tab Table 3 7 Meaning of fields in Other tab Field
203. nse It refers to the number of AUCX failure response messages sent by a certain MGW to SoftX3000 Number of Sent DLCX Successful Response It refers to the number of DLCX successful response messages sent by SoftX3000 to a certain MGW Number of Sent DLCX Failure Response It refers to the number of DLCX failure response messages sent by SoftX3000 to a certain MGW Number of Sent NTFY Successful Response It refers to the number of NTFY successful response messages sent by SoftX3000 to a certain MGW Number of Sent NTFY Failure Response It refers to the number of NTFY failure response messages sent by SoftX3000 to a certain MGW Number of Sent RSIP Successful Response It refers to the number of RSIP successful response messages sent by SoftX3000 to a certain MGW Number of Sent RSIP Failure Response It refers to the number of RSIP failure response messages sent by SoftX3000 to a certain MGW MGCP Message Traffic In A Specific MRCA Received RQNT Command It refers to the number of RANT commands sent by SoftX3000 to a certain MRCA Number board Received CRCX Command It refers to the number of CRCX commands sent by SoftX3000 to a certain MRCA Number board Received MDCX Command It refers to the number of MDCX commands sent by SoftX3000 to a certain MRCA Number board Received DLCX Command It refers to the number of DLCX commands sent by SoftX3000 to a certain MRCA
204. nsfer Call Answer Times It refers to the number of calls transferred by intra group users which are originated by extra group users Call Pickup Answer Times It refers to the number of pickup calls answered by intra group users which are originated by extra group users Callln Traffic It refers to the traffic of calls originated by extra group users to intra group users Centrex Outgoing Group Traffic Outgoing Group Call Times It is number of outgoing calls made by Centrex users TK Seizure Times It refers to the number of calls that seize the trunks of the local office successfully and that are originated by Centrex users to out Centrex users It is the times that outgoing calls originated by Centrex users fail to seize the trunks TIS Pusy sts of the local office due to trunks being busy It refers to the traffic during the time from Centrex users picking up the phone and TK Seizure Traffic calling out Centrex users to the completion of the calls including calling failure or release during calling Supplementary Service Traffic NS Register OK Times It refers to the times of successful registration of a specific supplementary service within the measurement period 5 29 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description NS Register Failure Times It refers to the times of
205. o locate some essential call loss reasons especially those concerning signaling and protocol For example to find out the ISUP circuit call loss reason by the following operations 1 Set up a Signaling and Interface Task Select ISUP Abnormity Traffic as the measurement unit select all entities and set the rest information as needed 2 Query the output result and find that the output value of the T17 receiving no Reset Circuit RSC acknowledgment times is rather great It s found through the ISUP signaling analysis that the ISUP sends an RSC message to a circuit once every 30 seconds till it receives an acknowledgement message Release Guard Signal RLC If it receives no acknowledgement message after 20 attempts of sending RSC it will start the T17 timer 10 minute timer to send the RSC once every 10 minutes till an acknowledgement message is received This item measures the event that no circuit reset acknowledgement is received within T17 after the delayed sending compared to the sending of RSC once every 30 seconds 3 Therefore the call loss is very likely caused by the fact that the circuit fails to reset after receiving the RSC message 4 1 3 Distributing Busy Traffic Busy traffic refers to great number of calls or heavy traffic Usually great number of calls only results in a higher CPU occupancy ratio without affecting the system too much However heavy traffic reflects the occupancy state of resources and
206. object COMPLETE_RATI It measures the call O_ TRAFFIC completion ratio All users and trunks Combination of objects consisting of five parts 1 Some or all inlets calling users described by inlet user Message Identification MID group inlet User Identification UID group and others 2 Some or all outlets called users described by outlet user MID group outlet UID group and others DISPERSION_DU It measures the call 3 Some or all call attributes including local call RATION_TRAFFIC processing details local toll call national automatic call and international automatic call 4 Some or all destination codes destinations 5 Some or all calling numbers Note that all the above parts are mandatory If any part is required to be ignored all must be selected for this part for example all call attributes MULTI_CONDITIO It measures the traffic of N_OBJECT_TRAF combination of multiple Same as above FIC objects 2 12 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object SERVICE_QUALIT Y_TRAFFIC It measures the quality of service provided to users by analyzing the call processing process Combination of objects consisting of five parts 1 Some or all inlets calling users described by inlet user MID group inlet UID group and
207. ocal users to other local users Call Connected Times It refers to the number of ringed calls originated by local users to other local users Answer Times It refers to the number of answered calls originated by local users to other local users Incomplete Dialing Times It refers to the times of incomplete dialings which might result in the inability to distinguish whether a call is a local call an outgoing call or an incoming call to the system The number of incomplete calls includes that of dialing timeout and that of release during dialing Partial Dialing Abandon Times It refers to the times of call release by callers in the course of dialing Partial Dialing Timeout Times It refers to the times of forced call release by SoftX3000 due to dialing timeout Invalid Address Times If refers to the times of called number in incompliance with the existing or recognized destination number It includes the cases of unable to determine the called number and that the called number is an invalid number Abandon Before Ring Times It refers to the times of forward release by callers local users before callees local users hear the ringing tone System Fault Call Loss Times It refers to the number of call losses caused by internal errors of SoftX3000 Flow Ctrl Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Called User Line Fault Times It
208. ode is sent when the callee gives a busy indication No Response from Callee The cause code is sent when the callee does not respond to the call within the specified time that is no ringing tone or connection indication is given No Answer from Callee The cause code is sent when the ringing tone is sent for a call but no one answers it within the specified period of time Number Changed The cause code is sent when the called number has been changed The new called number can be included in the diagnostic field as an optional item Clear Unselected User It indicates that the user has not received any call Termination Error This cause code indicates that a call cannot reach the destination because the interface of the terminating end does not work properly that is the signaling message cannot be transmitted to the callee Invalid DN Format It indicates that a call cannot reach the callee because of the erroneous format or incompleteness of the called number Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Facility Rejected The cause code is sent when the network cannot provide the performance required by the user Response To Status Enquiry It indicates that a STATUS message is returned immediately after a STATUS_ENQUIRY message is received Normal The cause code is used to
209. of return error components received by the local TCAP TCAP CU Reject Component Sent It refers to the number of reject components sent by the local TCAP TCAP CU Reject Component Received It refers to the number of reject components received by the local TCAP TCAP Message Utilization Statistic TCAP SMU Invoke Message Sent It refers to the number of invoke messages sent by the local TCAP TCAP SMU Invoke Message Received It refers to the number of invoke messages received by the local TCAP TCAP SMU Last Result It refers to the number of last result messages sent by the local TCAP Message Sent TCAP SMU Last Result Message Received It refers to the number of last result messages received by the local TCAP TCAP SMU Not Last Result Message Sent It refers to the number of not last result messages sent by the local TCAP TCAP SMU Not Last Result Message Received It refers to the number of not last result messages received by the local TCAP TCAP SMU Return Error Message Sent It refers to the number of return error messages sent by the local TCAP TCAP SMU Return Error Message Received It refers to the number of return error messages received by the local TCAP TCAP SMU Reject Message Sent It refers to the number of reject messages sent by the local TCAP TCAP SMU Reject Message Received It refers to the number of reject messages received by th
210. of the counter by the MTP layer 3 Fault Times It refers to the times of signaling link s out of service It is the accumulation of the counter by the MTP layer 3 Fault Duration It refers to the unavailable duration of signaling link s due to signaling link error It is the accumulation of the counter by the MTP layer 3 Local Lin Times It refers to the number of successful management inhibition of local signaling link s It is the accumulation of the counter by the MTP layer 3 5 37 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Local Lin Duration It refers to the duration during which the local signaling link s are in management inhibition state It is the accumulation of the counter by the MTP layer 3 Remote Lin Times It refers to the number of successful management inhibition of remote signaling link s It is the accumulation of the counter by the MTP layer 3 Remote Lin Duration It refers to the duration during which the remote signaling link s are in management inhibition state It is the accumulation of the counter by the MTP layer 3 It refers to the times of the remote processor out of service It is the accumulation of PES EMES the counter by the MTP layer 3 RPO Duration It refers to the unavailable duration of signaling link s due to remote processor error It is
211. of users with highest call loss in a user group or in the local office providing reference data for distributing busy traffic enhancing call completion rate and improving QoS Set of threshold users who can be grouped in the same way as above 2 13 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object TOP_USAGE_USE R_TRAFFIC It measures the traffic of users who are extremely busy in a user group or in the local office providing reference data for distributing busy traffic enhancing call completion rate and improving QoS Set of threshold users who can be grouped in the same way as above TOP_RINGED_NO _ANSWER_TRAFF IC It measures the traffic of users with top ringing no answer rate in a user group or in the local office providing reference data for distributing busy traffic enhancing call completion rate and improving quality of service Set of threshold users who can be grouped in the same way as above TOP_IDLE_TK_Cl RCUIT_TRAFFIC It measures the traffic of top idle trunk circuits in the local office providing reference data for distributing busy traffic enhancing call completion rate and improving quality of service Set of threshold trunk groups 2 8 Intelligent Service Task 2 8 1 Functions This task functions in measuring Intelligent Network IN s
212. on Of Tasks ceeeceeeeeeeeeeeeeeeeeneeeeeeeeeeees 1 11 1 3 10 Display and Storage of Measurement Results 0 00 1 11 1 3 11 User Defined EI Vi stick Sk ce ae ie eet lal ed 1 12 Chapter 2 Traffic Measurement Tasks ccccesseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeneees 2 1 NOVI VOW gets case aean ee a ies uu hen ais a atten ates Veceindnaces 2 1 2 2 Total Traffic of the Office Task inves naaionncmwuatiansnnnnannaiehwes 2 1 22 VEFUNCHONS oaii r EE i nics 2 1 2 2 2 Measurement WNSicicr cassis laastssan tra peltassatnrseeee hess 2 2 2 3 Bearer Traffic TASK helechscadccucisudedielacrsarciaduekivivivewudedeoentetathiidadeedebede vise 2 4 2d ed PUR CUOMS syisacauetua s ier cined eatetavelaciaycxas5iluasferqucesGueacte AE aE 2 4 2 3 2 Measurement UNItS vis ccvciccecavecccacevecevecsa vasa Svacentees Gueceyiscddeceanceutdeesnsacs 2 5 2 4 Global Component Task 2 veivecetiillane hailed teed coun eee needs te eaceaiieis 2 8 2A FUNCHONS fcuk otishar iin tariereid audrina deniasulilindadusiautin ticles 2 8 2 4 2 Measurement Units ccccccceccceeseeeeeseeeeeeneeeneeeeeeeeeeeeeeeeeeeeeeeess 2 8 2 5 Signaling and Interface LaSK c c tcccsiccseesieshiaapitaccaeietanecnciebieeks us cette sak 2 8 2 pT FUNCIONS asoeio ea t aree a nra eos 2 8 2 5 2 Measurement UNIS esensina aaa ere 2 9 2 6 Call R cord T aSK re aaa ERARE ag 2 12 26 FUNCIONS iai a a a e E E E Uma seca 2 12 2 6 2 Measurement Un ItS anaanaanaanann
213. on of the calls Average Connection Time It is the ratio of IN outgoing call conversation duration to IN outgoing call attempts The Traffic of Answering IN Call Out It is the ratio of IN outgoing call conversation duration to measurement period Connect Ratio1 It is the ratio of connected IN outgoing calls to IN outgoing call attempts Connection Ratio2 It is the ratio of answered IN outgoing calls to IN outgoing call attempts Routing Selection Fail It the measurement of DP4 Callee Busy It refers to the number of call failures due to called busy No Answer It refers to the number of call failures due to no answer from callee FIN Event DP Measurement DP1 Number Number of DP1s within the measurement period DP2 Number Number of DP2s within the measurement period DP3 Number Number of DP3s within the measurement period 5 75 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description DP4 Number Number of DP4s within the measurement period DP5 Number Number of DP5s within the measurement period DP6 Number Number of DP6s within the measurement period DP7 Number Number of DP7s within the measurement period DP8 Number Number of DP8s within the measurement period DP9A Number Number of DP9s within the measurement period DP9B Number Number of DP9Bs within the measurement
214. on of the eighth top busy user Local DnSet9 Number initial set of the ninth top busy user Outcode9 External code of the ninth top busy user Seizure Duration Seizure duration of the ninth top busy user Local DnSet10 Number initial set of the tenth top busy user Outcode10 External code of the tenth top busy user Seizure Duration10 Seizure duration of the tenth top busy user Top Called Busy Traffic Local DnSet1 Number initial set of the first usually busy user Outcode1 External code of the first usually busy user Called Busy Times Busy times of the first usually busy user Local DnSet2 Number initial set of the second usually busy user Outcode2 External code of the second usually busy user Called Busy Times2 Busy times of the second usually busy user Local DnSet3 Number initial set of the third usually busy user Outcode3 External code of the third usually busy user Called Busy Times3 Busy times of the third usually busy user Local DnSet4 Number initial set of the fourth usually busy user Outcode4 External code of the fourth usually busy user Called Busy Times4 Busy times of the fourth usually busy user Local DnSet5 Number initial set of the fifth usually busy user Outcode5 External code of the fifth usually busy user Called Busy Times5 Busy times of the fifth usually busy user Lo
215. onggang District Shenzhen P R China Postal Code 518129 Website http Awww huawei com Email support huawei com Copyright 2004 Huawei Technologies Co Ltd All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks ake Wh HUAWEI C amp C08 EAST8000 HONET P ViewPoint INtess ETS DMC TELLIN InfoLink Netkey Quidway SYNLOCK Radium im M900 M1800 TELESIGHT Quidview Musa Airbridge Tellwin Inmedia VRP DOPRA iTELLIN HUAWEI Optix C amp CO8 iNET NETENGINE Optix iSite U SYS iMUSE OpenEye Lansway SmartAX infoX TopEng are trademarks of Huawei Technologies Co Ltd All other trademarks mentioned in this manual are the property of their respective holders Notice The information in this manual is subject to change without notice Every effort has been made in the preparation of this manual to ensure accuracy of the contents but all statements information and recommendations in this manual do not constitute the warranty of any kind express or implied About This Manual Release Notes The manual applies to U SYS SoftX3000 SoftSwitch System V300R001 Related Manuals The related manuals are listed in the following table Manual Content U SYS SoftX3000 SoftSwitch System Technical Manual System Description It provides an overall introduction to SoftX3000 incl
216. ord Taske erer eaa e a A e aT a meets 2 12 20V FUNCIONS a eoet e a a e aaa aaa a e eeoa 2 12 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Table of Contents 2 6 2 Measurement Units 0 0 cece eect nee erence ee eee ie ee ee te ee ee taeeeeeteeeeeeeeeeeetieeeees 2 12 2 7 Maximum Minimum Value Task cccceecceeceeee entree ee enneee erence ee teeeee teases sieeeeeesneeeereae 2 13 2 FUNCIONS othe feet ss od feb ar eps desta pede aa eid anthesis 2 13 2 7 2 Measurement UNNS aerar a E oceladeee anne accel ace el aces 2 13 2 8 Intelligent Service TaSk oireeni tenein erii oeii rne TEETAN RAe 2 14 2 35 T ES E A EE E A E E EE E E E E 2 14 2 82 Measurement Units sarria estrani RS REEK ERRES AE ARKAE AER AES AAR AR 2 14 Chapter 3 Traffic Measurement Operations 0 cccceceesseeeeeceeeeeeeeeseeeeeeeeeeeeseeeeeeeeeeeeeneeeeenenees 3 1 SPES Enh EE E E E E E N EE A E E E Sea Ak asiaeatens 3 1 3 1 1 Operation Procedures r rrna tran a aaaea e aae a aaee aa eRe a eR 3 1 3 1 2 Logging in to Traffic Measurement System assseeesriicrsrrisrrrresrrrrsseeenndarirnsseernaans 3 2 3 1 3 P ints Tor Attention eenei dees etene eevee ceesilec ees ethcedeusnnagesevliee NARA NE in E ENEE 3 3 ga Greating Measurement Task operira tira ai AO A O A e 3 4 g2 1 Customizing Entity 2 05 ciAuecs aici easier a a a 3 5 3 2 2 Entering Interface for Creating Task essssessrecesrreseerrisrirnesrrrnaarrinnesnenndarinnnsennnaans 3 9 3
217. period DP10 Number Number of DP10s within the measurement period IN Fail Measurement Switching Equipment The cause code is sent to indicate that the switching equipment is in the heavy traffic Congestion period Long Time No Dialing The cause code is sent when a call is released because the caller does not complete the dialing within the specified time Call Out Barring The cause code is sent when a call is released due to prefix barring NMS restriction or other service implementation beyond the limitation ST Busy The cause code is sent when a call is released due to called busy in a toll call SL Busy The cause code is sent when a call is released due to called busy in a local call Call In Barring The cause code is sent when a call is released because the callee does not have the authority of receiving incoming calls Remote Equipment Congestion The cause code is sent when backward signal A4 indicating remote equipment congestion is received Invalid Code Form The cause code is sent when a call is released because it is impossible to locate the callee based on the dialed number or the dialed number contains the message inconsistent with the called number The cause code is sent when a call fails because the called number has not been Vnalge Cede allocated though the number format is valid The cause code is sent when the equipment receives a request for transferring a call No Route to Specifie
218. phone is already on hook Number of Message with Error Code 403 It refers to the number of messages with error code 403 The transaction could not be executed because the endpoint does not have sufficient resources at this time Number of Message with Error Code 404 It refers to the number of messages with error code 404 Insufficient bandwidth at this time Number of Message with Error Code 500 It refers to the number of messages with error code 500 The transaction could not be executed because the endpoint is unknown Number of Message with Error Code 501 It refers to the number of messages with error code 501 The transaction could not be executed because the endpoint is not ready Number of Message with Error Code 502 It refers to the number of messages with error code 502 The transaction could not be executed because the endpoint does not have sufficient resources Number of Message with Error Code 510 It refers to the number of messages with error code 510 The transaction could not be executed because a protocol error was detected Number of Message with Error Code 511 It refers to the number of messages with error code 511 The transaction could not be executed because the command contained an unrecognized extension Number of Message with Error Code 512 It refers to the number of messages with error code 512 The transaction could not be executed because the gateway is not equi
219. plemented it Overtime Time It refers to the number of call failures caused by timer timeout the cause code is contained in the CCB message sent from the peer office Flow Control Infection Times It refers to the number of call failures caused by NMS s control on heavy traffic Seizure Traffic It refers to the traffic of incoming calls to an interconnected office during the time from the seizure of incoming or bi directional trunk circuits to the release of them Answer Traffic It refers to the traffic of incoming calls to an interconnected office during the time from callee off hook to the completion of the calls Trunk Group of Interlink Office Outgoing Traffic Call Attempt Times It refers to the number of seizure attempts of outgoing or bi directional trunk circuits by outgoing calls 5 32 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Seizure Times It refers to the times of successful seizure of outgoing or bi directional trunk circuits by outgoing calls Connected Times It refers to the number of ringed calls originated from an interconnected office Answer Times It refers to the number of answered calls originated from an interconnected office Called Busy Times It refers to the number of unsuccessful call attempts originated from an interconnected office due to
220. pped to detect one of the requested events Number of Message with Error Code 513 It refers to the number of messages with error code 513 The transaction could not be executed because the gateway is not equipped to generate one of the requested signals Number of Message with Error Code 514 It refers to the number of messages with error code 514 The transaction could not be executed because the gateway cannot send the specified announcement Number of Message with Error Code 515 It refers to the number of messages with error code 515 The transaction refers to an incorrect connection ID might have been already deleted Number of Message with Error Code 516 It refers to the number of messages with error code 516 The transaction refers to an unknown call ID Number of Message with Error Code 517 It refers to the number of messages with error code 517 Unsupported or invalid mode Number of Message with Error Code 518 It refers to the number of messages with error code 518 Unsupported or unknown package 5 52 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Number of Message with Error Code 519 It refers to the number of messages with error code 519 Endpoint does not have a digit map Number of Message with Error Code 520 It refers to the number of messages with error cod
221. pts due to called local user busy in a local call Abandon After Ring Times It refers to the times of forward release by callers when the callees local users hear the ringing tone Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer from the callees local users Seizure Traffic It refers to the traffic during the time from callers picking up the phone and calling local users to the completion of the calls including calling failure or release during calling Answer Traffic It refers to the traffic during the time from callees local users answering the calls to the completion of the calls Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Sort Fixed User Terminating Traffic BID Times It refers to the number of call attempts to local users of a specific type Connected Times It refers to the number of ringed calls to local users of a specific type Answer Times It refers to the number of calls answered by local users of a specific type Flow Control Call Loss Times It refers to the times of call losses caused by NMS s control on heavy traffic Dialing Vacant Times It refers to the times of calling vacant numbers of a specific type of users Called User Line Fault Times It refers to the number of unsuccessful call attempts d
222. r of unsuccessful call attempts to an interconnected office due to called busy Called Number Changed Times It refers to the number of call failures caused by called number change the cause code is contained in the CCB message sent from the peer office Incomplete Dialing Times It refers to the times of dialing vacant numbers Address Incomplete Times It refers to the number of failed calls to a certain destination due to incomplete called number which can happen in such cases as dialing incomplete address abandon during dialing and inter digit timeout Equipment Congestion Times It refers to the times of equipment congestion due to heavy traffic Circuit Group Congestion Times It is the ratio of circuit group unavailability times to circuit group availability times Bearer Capability No Right Times It refers to the times of no right for users to employ the bearer capability Bearer Capability Can Not Use Times It refers to the times that the requested bearer capability cannot be used for the time being although the equipment can offer it Bearer Capability Not Realize Times It refers to the times of inability to offer the requested bearer capability by the equipment Message Type Not Exist Times It refers to times that the equipment receives a message whose type is not recognizable because the message is not defined or is defined but the equipment sending the message has not im
223. raffic and Destination Distribution Traffic Destination is the number of a prefix in the called number analysis table For instance use the ADD CNACLD or MOD CNACLD command to set the destination number of the prefix 010 to 0 By numbering each prefix in the called number analysis table and setting the measurement task you can work out the information of the calls and failure causes The destination traffic measurement helps to obtain the connection status of calls to a destination through several times of transfer so as to optimize route selection 6 Measurement of a single user provides information about the calls of a particular user After a call failure is located to the FCCU FCSU conduct statistic analysis of every user of this board to find out the one who places the most failed calls The measurement involves the measurement unit Single User Traffic 7 Measurement of the ISDN service provides information about the calls and failure causes of some ISDN services By measuring each of ISDN services you can find out the ISDN service that produces the most failed calls The measurement involves the measurement unit ISDN Bearer Service Traffic Measurement 8 Measurement of the ISDN interface provides information about the calls and failure causes of some ISDN interfaces By measuring each of the ISDN interfaces you can find out the ISDN interface to which the most failed calls occur The measurement involves such
224. raffic for Measurement Unit in Figure 3 8 3 2 6 Selecting Measurement Entities A Caution If it is necessary to customize an entity refer to 3 2 1 In Figure 3 8 select the correct traffic task type and measurement unit and then click the Entity tab The interface will be shown as in Figure 3 9 3 11 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Create a New Task Task name IADAnswerRate Task description fao Answer Rate Traffic task type Bearer Trame i ss i s s sS Measurement unit Mow Trafic X Entity oject Time Threshold Other Available static entity list Selected static entity list Call Attempts Seizure Times Call Connected Times Answer Times Seizure Traffic Connect Traffic Answer Traffic Paat E Available custom entity list Selected custom entity list Mgw No Answer Times gt Ea jea a pa a JEA pe Figure 3 9 Interface for selecting measurement entities Note If custom entities exist they will be shown in the Available custom entity list field The selection of custom entities is in the same way as that of original entities Table 3 4explains the fields and buttons in the Entity tab Table 3 4 Meaning of fields and buttons in Entity tab Field or button Function Available static entity list It lists the original measurement entities defined in the sy
225. rce unavailable No Suitable Service Quality The cause code is sent when the requested service quality cannot be provided The service qualities are defined in Recommendation X 213 including the handling capacity or transfer delay supported Facility Applied Not Preserved Before It indicates that the network cannot provide the required supplementary service because the user has not completed the management procedures necessary for enjoying the service CUG Barring Call to That Out of The Group The cause code is sent when the members of a Closed User Group CUG are not permitted to receive incoming calls 5 14 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description CUG Barring Call into The Group from Outside The cause code is sent when a user is a member of the CUG capable of receiving incoming calls but this user is not permitted to receive any incoming call Bearer Capability Do Not Permit The cause code is sent when a user is not permitted to employ the bearer capability that has been provided by the equipment No Suitable Service or Option The cause code is used to report a no suitable service or option event when there are no other reasons employed for it Bearer Capability Do Not Lay Out The cause code is sent when the equipment does not support the required bearer capability
226. rcedly Callee is Busy in a Toll Call The cause code is sent when a call is released due to called busy in a toll call Callee is Busy in a Local Call The cause code is sent when a call is released due to called busy in a local call Call Reject Because of Arrearage The cause code is sent when a call is released due to insufficient balance Porting Number The cause code is sent when a call is released because of the number portability Telephone Console Does Not Work The cause code is sent when the console does not work normally New Service Record Success The cause code is sent when the recording to the specified timeslot is successful Credit Card Arrearage The cause code is sent when a call fails because of the insufficient balance in the credit card Calling Barring The cause code is sent when a call is released because the callee does not have the authority of receiving incoming calls Remote Equipment The cause code is sent when the remote equipment is congested Congestion The cause code is sent when a call is released due to unknown reasons for example Call Failure CFL f The cause code is sent when ll is rel d due to one trunk circuit seized Dual Seizure e en a call is released due to one trunk circuit seize simultaneously by an outgoing call and an incoming call from the peer end Invalid Directory Number The cause code is sent when a call is released b
227. re in Arial Narrow Boldface Headings are in Boldface Il Command conventions Convention Description Boldface The keywords of a command line are in Boldface Ill GUI conventions Convention Description oe Button names are inside angle brackets For example click the lt OK gt button Window names menu items data table and field names are inside square brackets For example pop up the New User window I Multi level menus are separated by forward slashes For example File Create Folder IV Mouse operation Action Description Click Press the left button or right button quickly left button by default Double Click Press the left button twice continuously and quickly V Symbols Eye catching symbols are also used in the manual to highlight the points worthy of special attention during the operation They are defined as follows A Caution Means reader be extremely careful during the operation Note Means a complementary description Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Table of Contents Table of Contents Chapter 1 Overview of Traffic Measurement c ccccceeceenee cece eeeeeeeeeeeeeeeeseseeeaneaneeeeeeseeeeeenenees 1 1 1 1 Basic Concepts and Terminology epeen a REE ARRS 1 1 1 4 1 Definitio Nis ee i eea a ee ee aad ee nae a 1 1 1 1 2 Terms Related to Traffic Measurement Modes
228. reate a global component task CRE TRFCCP Creation of traffic Create a signaling and interface task CRE TRFSID measurement task Create a call record task CRE TRFCLR Create a maximum minimum value CRE TREMVA task Create an intelligent service task CRE TRFIN Deletion oF Salle Delete a traffic measurement task DEL TRFTSK measurement task Modify name of a traffic measurement MOD TSKNAME task Modify time information of a traffic MOD TRETM measurement task Modify die aa entities of a traffic MOD TRFOENT Modification of traffic Measurement tas measurement task F F Modify sampling parameters of a traffic MOD TRFSMP measurement task Modify output equipment of traffic MOD TRFOPD measurement results Modify output mode of traffic MOD TRFOPM measurement results List traffic measurement task Query of traffic information LST TRRING measurement task List traffic measurement report LST TRFRPT Maintenance of Activate a traffic measurement task ACT TRFTSK traffic measurement task Deactivate a traffic measurement task DEA TRFTSK Dump traffic measurement results DMP TRFRST Set reset time of a max min value traffic SET TRFTPTM measurement task A 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Appendix A List of Traffic Measurement Commands Type Command Function Command Display reset time of a max min value DSP TRFTPTM traffic
229. reating a Call Record Task with Multi Condition Object Traffic as the measurement unit 1 Set up a Call Record Task Select Multi Condition Object Traffic as the measurement unit Select this Centrex group at the outlet instead of the inlet corresponding to the extra group traffic or select this Centrex group at the inlet instead of the outlet corresponding to the Centrex call trunk or select this Centrex group at both inlet and outlet corresponding to the intra group traffic as the measurement object Set the rest information as needed 2 When the task finishes check the output reports for the traffic information of this Centrex group 4 3 10 Measuring Traffic of a PBX Group Set up a Bearer Traffic Task Select PABXGRP Traffic as the measurement unit Select this PBX group as the measurement object Set the rest information as needed When the task finishes check the output report for the traffic information of this PBX group 4 3 11 Measuring MGW Traffic Set up a Bearer Traffic Task Select MGW Traffic as the measurement unit Select MGW Equipment ID as the measurement object Set the rest information as needed When the task finishes check the output report for the traffic information of this MGW 4 12 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Chapter 5 Traffic Measurement Entities 5 1 Total Traffic o
230. refers to the number of MDCX successful response messages sent by a certain MGW to SoftX3000 Number of Received MDCX Failure Response It refers to the number of MDCX failure response messages sent by a certain MGW to SoftX3000 Number of Received DLCX Successful Response It refers to the number of DLCX successful response messages sent by a certain MGW to SoftX3000 Number of Received DLCX Failure Response It refers to the number of DLCX failure response messages sent by a certain MGW to SoftX3000 Number of Received RQNT Successful Response It refers to the number of RQNT successful response messages sent by a certain MGW to SoftX3000 Number of Received RQNT Failure Response It refers to the number of RQNT failure response messages sent by a certain MGW to SoftX3000 5 54 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Number of Received AUEP Successful Response It refers to the number of AUEP successful response messages sent by a certain MGW to SoftX3000 Number of Received AUEP Failure Response It refers to the number of AUEP failure response messages sent by a certain MGW to SoftX3000 Number of Received AUCX Successful Response It refers to the number of AUCX successful response messages sent by a certain MGW to SoftX3000 Number of Received AUCX Failure Respo
231. report a normal event when there are no other applicable reasons of normal type No Route Available It indicates that there is no appropriate circuit channel for processing the call Network Error The cause code is sent when the network cannot find the user data Temporary Error The cause code is sent when a temporary fault occurs in the network for example an intermittent link failure Device Congestion The cause code is sent to indicate that the switching equipment is in the heavy traffic period Access Information Lost The cause code is sent when the network cannot submit the access information to the callee based on such requirements as user information low level compatibility high level compatibility or sub address indicated in the diagnosis information No Route or Circuit Applied Available The cause code is sent when the interface of the other side cannot provide the circuit or channel required No Resource Available The cause code is sent when there is no resource available No Suitable Service Quality The cause code is sent when the requested service quality cannot be provided The service qualities are defined in Recommendation X 213 including the handling capacity or transfer delay supported Facility Applied Not Preserved Before It indicates that the network cannot provide the required supplementary service because the user has not completed the management procedures n
232. respectively When a user dials 0201 O is the outgoing prefix because 0201 does not match with the destination code this call cannot be measured if the destination code is selected as the measurement object However after number analysis the number matches with the destination 1 so this call can be measured if the destination is selected as the measurement object 2 3 2 Measurement Units This task contains eighteen measurement units as listed in Table 2 2 Table 2 2 Measurement units of Bearer Traffic Task Measurement unit Meaning Measurement object It measures the traffic born by incoming circuits in each office direction and the running state of outgoing circuits In addition it can trace the calls from Allincoming and bi directional circuits opposite office to the local in each office direction office By cooperation among multiple offices trace of the whole process of a call can be achieved OFFICE_DIRECTION_IN COMING_OFFICE_TRAF FIC It measures the traffic born by outgoing circuits in each office OFFICE_DIRECTION_O direction and the running state UTGOING OFFICE TRA of outgoing circuits so as to Outgoing and bi directional circuits in each office direction FFIC provide reference for maintenance and network management It measures the traffic born by Combination of any incoming or incoming circuits of each trunk bi directional trunk groups or of trunk gro
233. runk group within a measurement period Blocked Bi directional Circuit Number It refers to the average number integer of blocked bi directional trunk circuits of a certain trunk group within a measurement period OUTTK Ratio It refers to the ratio of available incoming circuits to installed circuits Seizure Ratio It is the ratio of seizure times to call attempts Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Blocked Circuit Ratio It is the ratio of blocked circuits to installed circuits Blocked Bi directional Circuit Ratio It is the ratio of blocked bi directional circuits to installed bi directional circuits Bothway Circuit Seizure Traffic It refers to the traffic during the time from outgoing calls seizing bi directional trunks to the release of the calls Seizure Traffic It refers to the traffic during the time from callers picking up the phone to the completion of the outgoing calls born on a certain trunk group including calling failure or release during calling Connected Traffic It refers to the traffic during the time from callees hearing the ringing tone to the completion of the outgoing calls born on a certain trunk group Answer Traffic It refers to the traffic during the time from callee off hook to the completion of the outgoing calls born on a certain trunk group
234. ry Rate Interface Traffic Measurement Originating Call Attempt Times It refers to the number of call attempts originated from a certain ISDN_PRA interface Terminal Call Attempt Times It refers to the number of calls received by a certain ISDN_PRA interface Originating Call Answer Times It refers to the number of answered calls originated from a certain ISDN_PRA interface Terminal Call Answer Times It refers to the number of answered calls received by a certain ISDN_PRA interface 5 31 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Terminal Call Called Busy Times It refers to the number of failed calls received by a certain ISDN_PRA interface due to called busy Originating Call Traffic It refers to the traffic of the calls originated from a certain ISDN_PRA interface Terminal Call Traffic It refers to the traffic of the calls received by a certain ISDN_PRA interface Trunk Group of Interlink Office Incoming Traffic Seizure Times It refers to the times of successful seizure of incoming or bi directional trunk circuits by incoming calls Connected Times It refers to the number of ringed incoming calls to an interconnected office Answer Times It refers to the number of answered calls to an interconnected office Called Busy Times It refers to the numbe
235. s barred because of number restriction set by the caller Unallocated DN The cause code is sent when a call fails because the called number has not been allocated though the number format is valid No Route to The Selected Transit Network The cause code is sent when the equipment receives a request for transferring a call through a specific transit network but it cannot recognize the network due to the reason that this transit network does not exist or does not provide any service for the equipment Whether this cause code is supported depends on the network No Route to The Callee The cause code is sent when a call is released because the network the call passes through does not provide the service for the called terminal Send Private Tone The cause code is sent when a call fails because the special signal tone is returned to the caller Error Include Long Distance The cause code is sent when the called number contains a wrong prefix Route Unacceptable The cause code is sent when the transmitting entity does not accept the channel with the new identification in the call Call Has Established and Delivered on The Route The cause code is sent when a call is connected to the callee together with other similar calls in the established channel Normal Call Clear It indicates that a call is being cleared because one of the users concerned requires the release Callee is Busy The cause c
236. s of an office obviously the measurement objects include all the user lines which means that the measurement is global Therefore select the Total Traffic of the Office Task To measure Select Because the calls of several users with the Maximum Minimum Value the measured objects are heaviest traffic Task the busiest users the CPU occupation ratio of each board Global Component Task hoars ae glotal components In some special cases you can divide a measurement activity into several measurement tasks For example to measure the traffic in a specific office direction you can create either a bearer traffic task with Office Direction Incoming Office Traffic and Office Direction Outgoing Office Traffic as the measurement units or a call record task with Multi Condition Object Traffic as the measurement unit In this case select the most appropriate task with reference to other conditions for example the requirements for the measurement object and output entity If it is necessary to observe the application of a supplementary service you need to set up a call record task because the default output entities of this task include those reflecting the application state of a supplementary service such as New Service Application Success and New Service Application Fail 6 1 2 How to Select a Measurement Unit After determining the traffic measurement task you need to
237. s to the number of LOS messages received by SoftX3000 RCV Other Failure Times It refers to the number of other call failure causes received by SoftX3000 except those mentioned above Answer No Charging Times It refers to the number of Answer Signal No charge ANN messages sent by SoftX3000 Maintenance Group Block Times It refers to the number of Maintenance Group Blocked MGB messages sent by SoftX3000 Hardware Group Block Times It refers to the number of Hardware Group Blocked HGB messages sent by SoftX3000 Circuit Group Reset Times It refers to the number of GRS messages sent by SoftX3000 Circuit Reset Times It refers to the number of RSC messages sent by SoftX3000 Answer Times It refers to the number Of Answer Signal Charge ANC and ANN messages sent by SoftX3000 5 42 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Number of MSU Sent It refers to the total number of the messages sent by ISUP Number of MSU Receive It refers to the total number of the messages received by ISUP from MTP Number of MSU Receive and Sent It refers to the total number of the messages sent and received by ISUP Length of MSU Receive It refers to the total number of the bytes of all the messages received by ISUP from MTP Length of MSU Sent It refers to th
238. s user Outcode6 External code of the sixth top call loss user Loss Times6 Loss times of the sixth top call loss user Local DnSet7 Number initial set of the seventh top call loss user Outcode7 External code of the seventh top call loss user Loss Times7 Loss times of the seventh top call loss user Local DnSet8 Number initial set of the eighth top call loss user 5 69 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Outcode8 External code of the eighth top call loss user Loss Times8 Loss times of the eighth top call loss user Local DnSet9 Number initial set of the ninth top call loss user Outcode9 External code of the ninth top call loss user Loss Times9 Loss times of the ninth top call loss user Local DnSet10 Number initial set of the tenth top call loss user Outcode10 External code of the tenth top call loss user Loss Times10 Loss times of the tenth top call loss user Top Idle TK Circuit Traffic TKGRP NO1 Trunk group number of the first top idle trunk circuit TKC NO1 Trunk circuit number of the first top idle trunk circuit Seizure Duration1 Seizure duration of the first top idle trunk circuit TKGRP NO2 Trunk group number of the second top idle trunk circuit TKC NO2 Trunk circuit number of the second top idle trunk circuit
239. sage It refers to the number of QPTM messages received over a certain IUA signaling link Number of Error Message TESEI It refers to the number of error messages received over a certain IUA signaling link Received Bytes of Control Message It refers to the number of the bytes of control messages sent over a certain IUA Sent signaling link Bytes of Control Message It refers to the number of the bytes of control messages received over a certain IUA Received signaling link Bytes of QPTM Message Sent It refers to the number of the bytes of QPTM messages sent over a certain IUA signaling link Bytes of QPTM Message Received It refers to the number of the bytes of QPTM messages received over a certain IUA signaling link Times of The Link Congestion It refers to the congestion times of a certain IUA signaling link Congestion Duration It refers to the congestion duration of a certain IUA signaling link Times of The Link Unavailable It refers to the unavailability times of a certain IUA signaling link Unavail Duration It refers to the total unavailability duration of a certain IUA signaling link IUA Linkset Flux Traffic Number of Control Message Sent It refers to the number of control messages sent over a certain IUA signaling link set Number of Control Message Received It refers to the number of control messages received over a certain IUA signaling link set Nu
240. sage not in compliance with the call state is received Recovery from Time Out The cause code is sent when a program related to the error processing program specified in Recommendation Q 931 is started due to the timer timeout 5 65 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Parameter Not Exist or Not Lay Out The cause code is sent when the equipment receives a parameter that is not recognizable for it is not defined or is defined but the equipment has not implemented it Ordinary Congestion The cause code is sent when the ordinary users cannot use the idle circuits reserved for the high priority users Protocol Error The cause code is sent in the case of protocol interworking errors Failure Out of Scope The cause code is sent when a failure is caused by the reason which is out of the measurement scope of the measurement unit Interwork The cause code is sent when the network is interworking with another network that provides no reason for the network action 5 6 Maximum Minimum Value Task Entity Description Top Usage User Traffic Local DnSet1 Number initial set of the first top busy user Outcode1 External code of the first top busy user Seizure Duration Seizure duration of the first top busy user Local DnSet2 Number initial set of
241. sages sent by the local end It might result from the perplexing messages sent by the peer end or the circuit data difference at both sides The instability of circuits is obtained through the statistics within a certain period The instability of circuits can be concluded through this measurement within a certain period of time Receive Unexpected BLA Times It is the measurement analysis of each circuit group It refers to the number of cases that the local office sends a blocking BLO message to one circuit but an unexpected BLocking Acknowledgement BLA message is received from another circuit It might result from the circuit data difference at both sides or the improper handling of one side Receive Unexpected UBA Times It is the measurement analysis of each circuit group It refers to the number of cases that the local office sends an unblocking UBL message to a blocked circuit but an unexpected UnBlocking Acknowledgement UBA message is received from another circuit It might result from the circuit data difference at both sides or the improper handling of one side No BLA to T13 Times It is the measurement analysis of each circuit group It refers to the times of no BLA message is received within 10 minutes controlled by T13 after the local office sends a BLO message It might result from the circuit data difference at both sides or the improper handling of one side No UBA to T15 Times It is the measurement
242. se from Callee The cause code is sent when the callee does not respond to the call within the specified time that is no ringing tone or connection indication is given No Answer from Callee The cause code is sent when the ringing tone is sent for a call but no one answers it within the specified period of time Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Call Rejected The cause code is sent by the terminal when it does not want to receive the call though it can The cause code is generated by the network indicating that a call is cleared due to the setting of the supplementary service Number Changed The cause code is sent when the called number has been changed The new called number can be included in the diagnostic field as an optional item No Free Circuit The cause code is sent when a call is released due to no free circuit No Free EC The cause code is sent when a call is released due to no free EC Clear Unselected User It indicates that the user has not received any call Termination Error This cause code indicates that a call cannot reach the destination because the interface of the terminating end does not work properly that is the signaling message cannot be transmitted to the callee Invalid DN Format It indicates that a call cannot reach the callee because of th
243. sources will be released and no more measurement result will be outputted That is it enters the dormant status However it can be reactivated Subtasks are extremely effective for trunk group traffic measurement You can use a single task to measure the traffic of all trunk groups and set to output the measurement results in the reports based on respective objects Once a task is created you can add or delete its measurement objects This feature makes it possible to add a new object or delete an existing object without deleting the created task For example if it is required to add one more measurement object for a task that already has several objects you can use this function Moreover you can quickly create and flexibly select the traffic measurement tasks by activating and deactivating the tasks Normally the frequently used traffic measurement tasks can be fulfilled at one time You can deactivate these tasks when they are not required and activate them again when needed by just modifying the attributes such as time 1 3 2 Exception Report It refers to the measurement result report that is outputted when the measurement value of the entity is beyond the upper lower threshold during the measurement The 1 9 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement report prompts you of abnormal measurement values of some entities actually reflecting some potential abnor
244. ssages received by SoftX3000 from a H 248 MGW Number of Message Sent in Error It refers to the number of messages unsuccessfully sent from SoftX3000 to a H 248 MGW 5 34 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Entity Description Number of Message Received in Error It refers to the number of error messages received by SoftX3000 from a H 248 MGW Number of Binary Messages Encoded It refers to the number of H 248 messages encoded in binary mode by SoftX3000 Number of Binary Messages Decoded It refers to the number of H 248 messages decoded in binary mode by SoftX3000 Number of Text Messages Encoded It refers to the number of H 248 messages encoded in text mode by SoftX3000 Number of Text Messages Decoded It refers to the number of H 248 messages decoded in text mode by SoftX3000 Number of Errors in Applying Security It refers to the number of messages failed in applying security information Number of Errors in Verification of Security It refers to the number of messages failed in the security verification implemented by a H 248 MGW Number of Errors in Encoded It refers to the number of messages encoded unsuccessfully Number of Errors in Decoded It refers to the number of messages decoded unsuccessfully H 323 RAS Message Measurement GCF Message Measurement It refers to the measurement of
245. stem Selected static entity list It lists the selected entities indicating data should be collected for them 3 12 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Field or button Function It is used to add the measurement entities selected from the Available static entity list field to the Selected static entity list field Ba A Caution It is disabled unless you select a measurement entity from the Available static entity list field It is used to delete a selected measurement entity from the Selected static entity list field Ee A Caution It is disabled unless you select a measurement entity from the Selected static entity list field Itis used to add all the measurement entities listed in the Available static entity list field to the Selected static entity list field It is used to delete all measurement entities in the Selected static entity list field It is disabled in creating a traffic measurement task but enabled when you modify properties of a task In the example measurement entities include call attempts seizure times call connected times answer times answer traffic seizure traffic connect traffic and customized no answer times After required measurement entities are selected the interface is as shown in Figure 3 10 Operation Manual Traffic Measurement U SYS
246. surement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems 6 2 8 Precautions in Using Max Min Value Traffic Measurement The maximum minimum value traffic measurement is a powerful tool for improving the call completion ratio Pay attention to the following points when using it 1 The measurement must begin at the reset time of max min values 4 00 by default and end at the report output time For example if a task to measure the max min traffic of top busy called users is created with the start time of 8 00 the end time of 10 00 and the measurement period of one hour there will be two time points at which a report will be outputted everyday that is 9 00 and 10 00 The report outputted at 9 00 lists the top 10 busy called users during 4 00 9 00 while the report outputted at 10 00 lists the top 10 busy called users during 4 00 10 00 The reason why this measurement must begin at the reset time of max min values is that the measurement must be performed continuously to all users of a board so a great deal of memory overhead is needed and the result is not obtained from the difference between the values of two counters for ordinary measurement entities instead it is obtained through counter accumulation As the max min value traffic measurement needs continuous sorting which causes heavy load to the system it is better not to perform this measurement for a long time To perform the max min value traffic measure
247. suring respectively the inner outgoing and incoming traffic Select Fixed Inner Traffic Outgoing Office Traffic and Incoming Office Traffic as measurement units Select call attempt times and call connected times for output entities and set the rest information as needed The percentages of the inner traffic outgoing traffic and incoming traffic are available in the output report when the task finishes 4 3 2 Measuring Transit Traffic in Transit Office The transit traffic in the transit office indicates the transit information You can obtain transit information by selecting different measurement units I Selecting Transfer Traffic as the measurement unit 1 Set up a Total Traffic of the Office Task Select Transfer Traffic as the measurement unit and All Incoming and Bi directional Circuits as the measurement object Set the rest information as needed 2 When the task finishes check the output report for the transit information 4 8 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications ll Selecting Connecting Type Traffic as the measurement unit 1 Setup a Total Traffic of the Office Task Select Connecting Type Traffic as the measurement unit Select Transfer National Toll and Transfer International Toll as the measurement object Set the rest information as needed 2 When the task finishes check t
248. t click and then click Add Measurement Entity Instance on the shortcut menu to add it Refer to 3 5 for details 3 2 8 Setting Time Properties Click the Time tab in Figure 3 8 The interface will be shown as in Figure 3 12 3 15 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations xi Task name IADAnswerRate Task description IAD Answer Rat Traffic task type Bearer Trame 0 Measurement unit Mow Traffic Entity Object Time Threshold Other IV Start Date 2003 10 24 Friday I StatisticsDuration jao z days Measure Period 5 mi m MeasureD ate s Measure Every Day Measure Datefs Every Week C Measure Date s Every Month m MeasureTime Segment The maximum number of the measure time segments in a day is 3 Start Time 9 00 End Timet 11 00 4 r m Start Time2 1400 4 End Time2 1 0 Start Time3 19 00 End Time3 4 00 Figure 3 12 Interface for setting time properties Table 3 5 explains the fields in the Time tab Table 3 5 Meaning of fields in Time tab Field Meaning Value range Remark It is used to specify the Any valid data It is in the date when a format of Start Date measurement task is Year Month Day for Current date is recommended started example 2003 10 23 Selection can be made based It is used to specify the on need If Statis
249. t when an inlet device occupies a user port or a trunk circuit Calling Party Number 1 8 BCDs 1 8 BCDs of a calling number Calling Party Number 9 16 BCDs 9 16 BCDs of a calling number Calling Party Number 17 24 BCDs 17 24 BCDs of a calling number Dialed Number 1 8 BCDs 1 8 BCDs of a dialed number 5 58 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Dialed Number 9 16 BCDs 9 16 BCDs of a dialed number Dialed Number 17 24 BCDs 17 24 BCDs of a dialed number Outlet Module No Oultet module number Outlet Device DID Outlet device DID number Outlet Trunk Group Number Outlet trunk group number Outlet Device BSN User port or trunk circuit occupied by an outlet device Failure Reason The causes for call failures The cause code of normal call release is sent for successful calls Outlet Occupation Moment The moment when an outlet device occupies a user port or a trunk circuit Address Complete Moment The moment when all digits of a number are received Answer Moment The moment when a call is answered and the conversation begins Call Release Moment The moment when a call is released and the conversation stops Call Result Call results include answered connected not connected and so on Complete Ratio Traffic Call A
250. tX3000 Status In It refers to the number of Status messages received by SoftX3000 Status Out It refers to the number of Status messages sent by SoftX3000 StatusReq In It refers to the number of StatusReq messages received by SoftX3000 StatusReq Out It refers to the number of StatusReq messages sent by SoftX3000 Facility In It refers to the number of Facility messages received by SoftX3000 Facility Out It refers to the number of Facility messages sent by SoftXx3000 Info In It refers to the number of Info messages received by SoftX3000 Info Out It refers to the number of Info messages sent by SoftX3000 Notify In It refers to the number of Notify messages received by SoftX3000 Notify Out It refers to the number of Notify messages sent by SoftX3000 ISDN Signaling Traffic Measurement Signaling Traffic It refers to the traffic transmitted over the channel bytes MTP Signaling Link Traffic Service Duration It refers to the duration during which one or several signaling links are capable of transmitting or receiving messages The standby signaling links are not considered to be in the working state It is the accumulation of the counter by Message Transfer Part MTP layer 3 Unavail Duration It refers to the duration during which one or several signaling links are not capable of transmitting messages It is the accumulation
251. tain MRCA board CA MRCA STUN_MESSAGE_MEAS It measures the number of STUN None UREMENT messages received and sent V5UA_SIGNALING_LINK_ TRAFFIC It measures the traffic and state messages of a V5 2 User Adaptation Layer V5UA signaling link A certain V5UA signaling link V5UA_LINKSET_FLUX_T It measures the traffic of a V5UA A certain V5UA signaling link RAFFIC signaling link set set V5UA_LINKSET_STATE_ It measures the state traffic of a V5UA A certain V5UA signaling link TRAFFIC signaling link set set 2 11 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks 2 6 Call Record Task 2 6 1 Functions This task functions in recording the details of some calls so as to reflex the performance and resource consumption of SoftX3000 in different stages of call processing and to provide reference for optimizing and evaluating SoftX3000 s call processing performance Because of enormous quantity of calls measurement of all call attempts will cause extremely heavy load to various resources of SoftX3000 Therefore in order to reduce the quantity of call records the measurement can be carried out by sampling or restricting various features of calls in details 2 6 2 Measurement Units This task contains four measurement units as listed in Table 2 5 Table 2 5 Measurement units of Call Record Task Measurement unit Meaning Measurement
252. te due to various reasons Compared with the SCCP unavailability times itis used to check the self healing capability of SCCP SCCP Utilization Statistic SCCPU UDTS Messages Sent It refers to the number of connectionless service messages returned due to inability of SCCP to transmit such messages SCCPU UDTS Messages Receive It refers to the number of UDT messages that cannot reach the destinations among those sent by SCCP SCCPU Total Messages It refers to the total number of messages processed by SCCP SCCPU Messages for Local Subsystem It refers to the number of messages that are destined to the SCCP local subsystem SCCPU Messages Need Global Title Translation It refers to the number of messages that require the global title translation function of SCCP SCCPU All The Macs It refers to the number of connectionless service including category 0 and category Connectionless Messages 1 messages sent by SCCP Sent SCCPU All The Connectionless Messages It refers to the number of connectionless service messages received by SCCP Receive SCCPU Messages for The Backup Subsystem It refers to the number of messages sent by SCCP to the backup subsystem TCAP Availability Statistic TCAP Availability Failure It refers to the times of local TCAP unavailability due to faults TCAP Availability Maintenance Made Busy It refers to the times of local TCAP unavailab
253. teaeeeseeneeeeeeieeeeseaas 3 30 3 7 Activating Deactivating Measurement Task cceeseeceeeeseeeeeenneeeeeeeeeeeeeaeeeeeeeneeeeeeaas 3 30 3 8 Setting Clear Time for Maximum Minimum Value Task c ccceeeeseeeeeeeeneeeeeeeneeeeeeaes 3 31 Chapter 4 Traffic Measurement Applications 0 cc seeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaneeseeeeeseeseeeeneeees 4 1 4 1 Equipment Running Management ccccccceceeeeeeeeeeeeeeeeeeeeeeeeceneaeeeeeeeeeseceusaeeeeeeeeeteeea 4 1 4 1 1 Checking Running Condition of All Equipment 0 00 0 cc eceeeeee settee ee eeneeeeetteeeerenea 4 1 4 12 Querying Call LOSS eaae e AEEA AE Aa ERRETENA AEA EA I ease eae aaa ea eee 4 2 4 1 3 Distributing Busy Traffic ossosa rrennpi aone EAR AS AA EAEAN EINAR AE PAAIE EER TERATE 4 4 4 TA Balancing TIME enecens a a E EEA E 4 5 4 1 5 Searching Maximum Minimum Value seeessseeessssereserrsssrerrestirrsstirrssrtnnssrrrssrenne 4 6 4 2 Troubleshooting for Equipment ccececcecceceeeeeeeeeceeeeeeeeeeeeeeseceneaeceeeeseesecsusaeeeeeerseeeees 4 7 4 3 Monitoring and Maintenance for Network sssssesessesrrssesrrssrrrrsstirrssrtrrsstrnsssttnnsstennsstenn 4 8 4 3 1 Measuring Inner Traffic and Outgoing Incoming Traffic of Local Office 4 8 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Table of Contents 4 3 2 Measuring Transit Traffic in Transit Office 0 0 eee ee eeeeee terete seer tneeeeeeneeee
254. tely Because part of the results is missing the report will be inaccurate This problem might be caused by e A certain board is faulty not activated or is congested e A certain board is switched or reset during the measurement period e A task which will generate a great deal of traffic measurement results has been registered such as service quality traffic e Ifthe BAM traffic measurement console is abnormal the traffic measurement data cannot be received To resolve the problem just restart the traffic measurement console 6 2 7 Use of the Service Quality Traffic Measurement The service quality traffic measurement is unique because it has no measurement period Once there is a call meeting the measurement conditions a report will be sent to the BAM so as to output the call information in real time If all inlets all outlets all call attributes all destination codes all successful and failed calls are selected as the combined measurement objects a measurement result will be generated for each call thus causing BAM overload and communication congestion Therefore be cautious in using this traffic measurement If it is used the range of measurement objects should be restricted for example a specific incoming trunk group is selected as the inlet or a specific destination code is selected as the outlet In addition you can also set sampling times or sampling rate to reduce the output amount Operation Manual Traffic Mea
255. the above two measurements are consistent but if the measurement crosses the period there are deviations between their measurement results Each traffic measurement task has a measurement period For example if a measurement task with the measurement period of one hour begins at 9 00 a report will be outputted at 10 00 However the following cases might occur e One call begins at 8 50 and ends at 9 05 e One call begins at 9 55 and ends at 10 10 e One call begins at 8 55 and ends at 10 05 Such cases are called period crossing In the following section these three cases are analyzed with the TKGRP Incoming Office Traffic measurement and Multi Condition Object Traffic measurement as examples Suppose only one call is made during the measurement period 1 8 50 9 05 TKGRP incoming office traffic Report time Number of seizure Measurement state Average Seizure Remark duration 9 00 1 Normal 10 minutes 10 00 0 Normal 0 Multi condition object traffic Report time Number of Measurement Average seizure Remark seizure state duration 9 00 0 socal 0 There is no traffic entity in this measurement unit 10 00 1 Normal 15 minutes 6 4 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 6 Handling of Common Problems 2 9 55 10 10 This case is similar to that of 8 50 9 05 3 8 55 10 05 TKGRP incoming office traffic
256. the accumulation of the counter by the MTP layer 3 MSU Send Number It is the number of Message Signal Units MSU transmitted over the signaling link s It is the accumulation of the counter by the MTP layer 3 MSU Receive Number It is the number of MSUs received through the signaling link s It is the accumulation of the counter by the MTP layer 3 It refers to the number of the octets in Signaling Information Field SIF and SIO OCTETS Send Number transmitted over the signaling link s It is the accumulation of the counter by the MTP layer 3 OCTETS Receive Number It refers to the number of the octets in SIF and SIO received over the signaling link s It is the accumulation of the counter by the MTP layer 3 Send Seizure Ratio The calculation formula is Number of octets in SIF and SIO sent plus the first six bytes of message 8K measurement period second 100 Receive Seizure Ratio The calculation formula is Number of octets in SIF and SIO received plus the first six bytes of message 8K measurement period second 100 Congestion Times It refers to the times of congestion of MTP signaling link s Congestion Duration It refers to the duration of congestion of MTP signaling link s Discard MSU for Congestion Number It refers to the number of MSUs discarded due to signaling link congestion It is the accumulation of the counter by the MTP layer 3 Receive TFP Number It refers to
257. the entire office calling QoS and network quality to facilitate traffic balancing and error correction It features global measurement and its measurement object is usually all users all incoming or bi directional circuits or all outgoing or bi directional circuits and so on 2 1 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks User of local office E User of local office a B ES E Inter office user F Inter office user A Originating traffic B Incoming traffic C Terminating traffic D Outgoing traffic E Local traffic F Transit traffic G Originating outgoing traffic H Terminating incoming traffic Figure 2 1 Schematic diagram of traffic flows 2 2 2 Measurement Units This task contains thirteen measurement units as listed in Table 2 1 Table 2 1 Measurement units of Total Traffic of the Office Task Measurement unit Meaning Measurement object It measures the basic data of calls originated by fixed users in the local office If the called user is also a user in the local office this measurement unit FIXED_USER_ORIGINA corresponds to ante TING_ TRAFFIC FIXED INNER_TRAFFIC ges slsers session Iniliaion Protocol SIP users and If the called user is an inter office attendant console user this measurement unit corresponds to FIXED_USER_ORIGINATING_OU TGOING_OFFICE_TRAFFIC All fixed users inclu
258. the number of TFPs received Local Auto Switchover Times It refers to the times of services switched to other link s because of the link s unavailable It is the accumulation of the counter by the MTP layer 3 MTP Linkset Traffic Unavail Times It refers to the times of signaling linkset s unavailable say all signaling links in the linkset s are unavailable It is the accumulation of the counter by the MTP layer 3 Unavail Duration It refers to the unavailable duration of all signaling links in one or several signaling linksets It is the accumulation of the counter by the MTP layer 3 MTP DEST Signaling Point Traffic Inaccessible Times It refers to the times of failed accesses to one or several destination signaling points It is the accumulation of the counter by the MTP layer 3 Inaccessible Duration It refers to the duration of one or several destination signaling points inaccessible It is the accumulation of the counter by the MTP layer 3 5 38 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description ISUP Total MSU Traffic Number of MSG Sent It refers to the total number of the messages sent by ISUP of SoftX3000 Number of MSG Received It refers to the total number of the messages sent from MTP to ISUP of SoftX3000 ISUP MSG Using Traffic Number of MSG Sent It refers to the numb
259. ticsDuration Statistics p is not checked it indicates that h duration of a 1 1024 days i Duration the traffic measurement task measurement task i will be carried out permanently 3 16 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Field Meaning Value range Remark It can be one minute five It is used to specify the minutes ten minutes interval for outputting a fifteen minutes thirty measurement result minutes one hour or one day By default it is set to fifteen minutes Generally it is recommended to set it to thirty minutes or one hour Measure Period Measure Every Day The measurement will be carried out every day Measure Date s Every Week You can select It is used to specify the several weekdays for date s for measurement from the list measurement box Selection can be made based on need Measure Date s Measure Date s Every Month You can select several days in a month for measurement from the list box Measure It is used to specify the Time time segment s ina day 1 3 Segment for measurement Selection can be made based on need It is used to set which time segment is Three positions effective It can be dragged upward or downward It is used to specify the Start Time1 start time of the first time 00 00 24 00 segment Set the most concerned tim
260. ties and original entities whose calculation formulas have been modified of the task Object Information It lists the names of measurement objects of the task 3 5 Modifying Configurations of Measurement Task You can modify the configuration information of a measurement task by right clicking on a task icon in Figure 3 15 and then clicking the corresponding operation on the shortcut menu or by clicking the corresponding menu item in the Task menu Modifying task name Modifying report output mode Modifying measurement entities Modifying time information Modifying sampling parameters Modifying measurement entity thresholds Deleting measurement entity thresholds Adding measurement object Deleting measurement object Refer to the following table for operation procedures Table 3 12 List of operation procedures for modifying task configurations Operation Procedures Remark Right click on a task icon and then click Modify Task Name on the shortcut 1 You are prohibited to modify the task menu description Modify task name Modify the name of the task in the 2 During the modification you can restore the dialog box that pops up original setting by clicking lt Reset gt in the lower left corner of the dialog box Click lt OK gt Right click on the task icon and then 1 You have three options Modify task output mode click Modify Task Output Mode on the PerPeriod Output When
261. times refers to the measurements of a specific number of calls randomly sampled in the whole measurement set beyond this number there will be no further sampling and the measurement will end For example Dispersion Duration Traffic can be measured in either sampling ratio mode or sampling times mode whereas Destination Distribution Traffic can only be measured in sampling ratio mode and the default sampling ratio and sampling times are 100 and all 1 3 5 Measurement Report Incredible This function marks in the result report whether the measurement result is accurate or not so as to remind you of the credibility of the measurement activity The incredible measurement result is caused by many factors for instance the system time or measurement period is modified configuration data is set the counter is reset or the result is received incompletely during the measurement 1 10 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 1 Overview of Traffic Measurement 1 3 6 Screening measurement of Caller ID Display CID numbers This feature allows setting of restrictions so as to measure the CID numbers which meet specific requirements For example to measure the number of incoming calls and traffic of CID numbers with the prefix 654 from a specific trunk group to the local office 1 3 7 Outputting Measurement Result in Call Record Mode After the screening conditions are specifie
262. tion In this case the measurement is similar to DESTINATION_TRAFFIC Note 1 The above two parts are compulsory If any part is required to be ignored all must be selected for this part for example all objects 2 Only outgoing calls can be measured for this measurement unit C SINGLE_USER_TRAFFI It measures the originating and terminating traffic of a single user One or multiple users who can be described in the following ways 1 User internal code module number user type user logical number User types include ESL user SIP user and H 323 user 2 User external code DN set telephone number User port module number user equipment port number 2 6 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object It measures the traffic of a group of users associated PABXGRP_TRAFFIC Physically and logically so as to Each PBX group obtain such information about number allocation and resource occupation CENTREX_INTRA GRO UP_TRAFFIC It measures the traffic between users of a certain IP Centrex group A certain IP Centrex group CENTREX_EXTRA GRO UP_TRAFFIC It measures the calls originated by out group users to users of an IP Centrex group A certain IP Centrex group CENTREX_OUTGOING_ GROUP_TRAFFIC It measures the calls
263. to providing reliable data basis for operation management and fault location of equipment as well as monitoring amp maintenance planning amp design of networks 1 1 2 Terms Related to Traffic Measurement Modes I Measurement Task It describes a group of operations set by operator or system for a specific traffic measurement Such descriptions cover multiple aspects such as measurement object feature measurement time output entity and output time ll Measurement Subtask It refers to the tasks with the same attributes but with different measurement objects For example the traffic measurement task to measure the traffic of two Media Gateways MGWs contains two subtasks lll Deactivate Measurement Task It is one of the traffic measurement operations and used to stop an ongoing traffic measurement task hence no more result will be outputted In this case the task itself is not deleted and only the system resources that it occupies are released IV Activate Measurement Task It is a reverse operation of deactivating a measurement task which resumes a suspended traffic measurement task and SoftX3000 will continue to output the measurement result 1 1 3 Terms Related to Traffic Measurement Operations l Measurement Unit It is a specific measurement category for example Fixed User Originating Traffic Sort Fixed User Originating Traffic and Fixed Inner Traffic It can be fully described Operation
264. to carry out such operations as refreshing result printing result saving result in other format sorting result by time and sorting result by entity as shown in Figure 3 18 amp Task Information Task Result Result List Detailed Information Graphics Display Object Instance Time Segment StartTime End T CALL ATTEMPTS SEIZURE TIMES CALL CONNECTED TIMES Certain MGW EID iad0 ngn1 com 2003 10 24 15 30 2003 10 24 15 35 2003 10 24 15 40 Refresh Task Result Print 2003 10 24 15 30 Print Preview 2003 10 24 15 35 Save As 2003 10 24 15 40 2003 10 24 15 45 Sort by Time Sort by Object Figure 3 18 Shortcut menu in Result List tab 2 Detailed Information The Detailed Information tab is as shown in Figure 3 19 3 24 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Statistics Management System SOFTX3000BAM1 SoftX3000 TADAnswerRate S System Task Entity View Windows Help lej x D oe 4 mae Y let Task Information Task Result Ge Task list A11 r x aed es is aphics Display e CRUAREWAER EES DINE Result Li Detailed Information Graph Displ Dbject name Certain MGH EID iadD neni com Period 2003 10 24 15 45 he detail information is listed CONNECT TRAFFIC ANSWER TRAFFIC Ready Send status Connecti on 40 109 YW Figure 3 19 Detailed Information tab In this
265. to the number of TC abort messages sent from SCP to SSP Receive Error TC Flag It refers to the number of receive error TC flag messages sent from SCP to SSP The Traffic Measurement for FIN Call IN Quality IN Caller Attempting Number It refers to the number of Initial DP sent by the INSM IN Caller Seizing Number It refers to the times of IN caller seizing INSM state machine IN Caller Connecting Number It refers to the number of successful IN call connections Specifically it is the number of RequestReportBCSMEvent messages sent by SCP IN Caller Aborting Number It refers to the number of DP10 caller abort messages reported by SSP The Number Rejected by SCP It refers to the number of operations rejected by SCP The Call Gapped Number It refers to the number of calls gapped by SSP based on the CALLGAP parameter sent by SCP The Call Filtered Number It refers to the number of calls filtered by SSP based on the ASF parameter sent by SCP 5 74 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description The Call Rejected Number for CPU Overload It refers to the number of calls rejected due to SSP overload IN Caller Seizing Time It refers to the total duration from IN caller off hook to the completion of the calls IN Caller Average Seizing Time
266. to the number of unsuccessful transmission of results by SSP The Unsuccessful Number of SSF Receiving Result It refers to the number of unsuccessful receipt of results by SSP The Number of SSF Sending Reject Operations It refers to the number of operations rejected by SSP The Number of SSF Receiving Reject Operations It refers to the number of operations rejected by SCP IN Dialogue Measurement ne Number elo ering It refers to the number of dialogues originated from SSP ialogues ihe Number ghee It refers to the number of dialogues originated from SCP Receiving Dialogues ine Number of SSF Sending It refers to the number of U ABORT dialogues sent by SSP Dialogue Abort 5 71 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description The Number of SSF Receiving Dialogue Abort It refers to the number of P ABORT and U ABORT dialogues sent from SCP to SSP Total Dialogue Time It refers to the total duration from TC BEGIN sent or received by SSP to TC END received or sent by SSP Fora call the total dialogue duration is always shorter than the total seizure duration measured in IN call traffic measurement for this value is started to be measured after the corresponding operation is received by the FEAM Total dialogue time Assist It is the assistant value of the total dialogue time
267. ttempt Times It refers to the number of calls originated by all users Valid Address Call Ratio It is the ratio of the times of callers dialing the last digit enough for callee identification or of incoming trunks receiving complete address information to the total call attempts Connected Ratio It is the ratio of connected calls to call attempts Answer Ratio It is the ratio of answered calls to call attempts Multi Condition Object Traffic Call Attempt Times It refers to the number of call attempts defined by a certain combination of conditions Seizure Times It refers to the seizure times of the calls defined by a certain combination of conditions Connected Times It refers to the times that ring back tone is heard for the calls defined by a certain combination of conditions Answer Times It refers to the times that callees answer the calls defined by a certain combination of conditions Answer But No Billing Times It refers to the number of ANN messages sent Seizure Duration It refers to the duration from seizure of circuits by the calls defined by a certain combination of conditions to the completion of the calls Answer Duration It refers to the duration from callee off hook to the completion of the calls Mean Value of Seizure Time Duration It refers to the average duration from caller off hook to the completion of the calls including call failure
268. tting by clicking lt Reset gt in the lower left corner of the dialog box 3 29 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Operation Procedures Remark Right click on the task icon and then click Delete Task Threshold on the shortcut menu Select the entity to be deleted in the Delete measurement dialog box that pops up entity thresholds Click lt Delete Threshold gt In the dialog box for confirmation click lt OK gt Right click on the task icon and then click Add Measurement Object Instance on the shortcut menu Vek During the modification you can restore the Add measurement object In the dialog box that pops up Click original setting by clicking lt Reset gt in the lower lt Select Object Data gt Select the left corner of the dialog box measurement object to be added Click lt OK gt Right click on the task icon and then Click Delete Measurement Object Instance on the shortcut menu Delete measurement Select the object to be deleted object The last object cannot be deleted Click lt Delete Object Instance gt In the dialog box for confirmation click lt OK gt Note When modifying configuration information of a traffic measurement task you can view both original measurement result and the new result after the modification in one table 3 6 Del
269. uding product features applications and technical specifications U SYS SoftX3000 SoftSwitch System Technical Manual Architecture amp Principle It details on the hardware architecture component interworking mechanism and subsystems of alarm billing and clock in SoftX3000 U SYS SoftX3000 SoftSwitch System Maintenance Manual Routine Maintenance It guides the maintenance engineers to perform daily maintenance monthly maintenance and yearly maintenance tasks on equipment U SYS SoftX3000 SoftSwitch System Maintenance Manual Emergency Maintenance It guides the maintenance engineers to perform recovery operations in the case of emergencies such as congestion of global service AMG and TMG and failure of host and BAM U SYS SoftX3000 SoftSwitch System Maintenance Manual Parts Replacment It guides the maintenance engineers on how to replace hardware components such as boards fan frame LAN Switch and hard disk U SYS SoftX3000 SoftSwitch System Hardware Installation Manual It details the installation procedure of SoftX3000 hardware components and matters needing attention during the installation process U SYS SoftX3000 SoftSwitch System Software Installation Manual It covers the detailed procedure of installing SoftX3000 software including BAM server emergency workstation and client focusing on the key points that might cause installation failure U SYS SoftX3000 SoftSwitch System
270. ue to malfunction of called user local users of a specific type lines It includes the cases of the called user port in faulty test or maintenance state Called Busy Times It refers to the number of unsuccessful call attempts due to called local users of a specific type busy Called Toll Busy Times It refers to the number of unsuccessful call attempts due to called local users of a specific type busy in a toll call Called Local Busy Times It refers to the number of unsuccessful call attempts due to called local users of a specific type busy in a local call Abandon After Ring Times It refers to the times of forward release by callers when the callees local users of a specific type hear the ringing tone Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Ringed No Answer Times It refers to the times of forced call release by SoftX3000 due to no answer to the calls made to local users of a specific type It refers to the traffic during the time from callers picking up the phone and calling the Seizure Traffic local users of a specific type to the completion of the calls including calling failure or release during calling Answer Traffic It refers to the traffic during the time from local users of a specific type answering the calls to the completion of the calls Maintenance Traffic
271. ula Select Redefine l Select entity whose calculation formula is to be modified Figure 3 5 Steps for customizing an entity l Entering the Set Custom Entity interface Chapter 3 Traffic Measurement Operations There are two modes for entering the interface as shown in Figure 3 6 Click Entity Set Custom Entity in Figure 3 2 Click the Entity tab to enter an interface as shown in Figure 3 2 Right click and then click Set Custom Entity on the shortcut menu 3 6 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Set Custom Entity Sry Figure 3 6 Set Custom Entity dialog box ll Selecting a measurement unit based on the task The measurement task IAD traffic corresponds to the measurement unit MGW Traffic Therefore select MGW Traffic for Measure Unit lil Determining a calculation formula for an entity You can modify the calculation formula of an entity Both definition of the formula of a custom entity or modification of the formula of an original entity are allowed e Determining a calculation formula for a custom entity Follow the steps in Table 3 2 to define the formula Table 3 2 Steps for defining a calculation formula for a custom entity Step Operations Parameter description Step 1 Select Define 3 7 Operation Manual Traffic Measurement U SYS Soft
272. umber pi Reread RRCA It refers to the number of CRCX failure response messages received by SoftX3000 Failure Response Number of Received MDCX It refers to the number of MDCX successful response messages received by Successful Response SoftX3000 Numba pb Receiver MBOX It refers to the number of MDCX failure response messages received by SoftX3000 Failure Response Number of Received DLCX It refers to the number of DLCX successful response messages received by Successful Response SoftX3000 Number ph Reread DEEA It refers to the number of DLCX failure response messages received by SoftX3000 Failure Response Number of Received RQNT It refers to the number of RQNT successful response messages received by Successful Response SoftX3000 Numbe phe ed RNT It refers to the number of RQNT failure response messages received by SoftX3000 Failure Response Number of Received AUEP It refers to the number of AUEP successful response messages received by Successful Response SoftX3000 Number OM Recened AUER It refers to the number of AUEP failure response messages received by SoftX3000 Failure Response Number of Received AUCX It refers to the number of AUCX successful response messages received by Successful Response SoftX3000 Number SIRO ed PLGA It refers to the number of AUCX failure response messages received by SoftX3000 Failure Response Number of Sent DLCX Successful Response It refers to the number of DLCX successful response messa
273. units as ISDN BRA Traffic Measurement and ISDN Primary Rate Interface Traffic Measurement lll Finding out call loss reason finally Once the main cause for call loss is located to specific users the Call Record Task can be used to measure the calls of these users In this task the record time and sampling rate are present and every call of the user is recorded automatically including the dialed number time of every step in the connection failure cause and so on You can find some preliminary causes of call loss by querying the call record For example query long time no answer times to judge whether the called number is unused or even to obtain the extract causes of call loss directly from the call record for instance whether the user often performs such invalid operations as releasing before pickup no dial for long time and dialing unallocated number IV Finding essential call loss reason Generally it s impossible to locate essential call loss reasons directly by means of traffic measurement However the measurement units for signaling and interface for example M3UA Signaling Link Traffic M3UA Linkset Flux Traffic and M3UA Destination Entity Measurement together with some maintenance methods such as Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications alarm query self loop test and signaling analysis can be used t
274. unsuccessful registration of a specific supplementary service within the measurement period NS Cancel OK Times It refers to the times of successful cancellation of a specific supplementary service within the measurement period NS Cancel Failure Times It refers to the times of unsuccessful cancellation of a specific supplementary service within the measurement period NS Test Success Times It refers to the times of successful verification of a specific supplementary service within the measurement period NS Test Failure Times It refers to the times of unsuccessful verification of a specific supplementary service within the measurement period NS Used Times It refers to the times of successful implementation of a specific supplementary service within the measurement period NS Registed Times It refers to the times of registration of a specific supplementary service within the measurement period that is it is the sum of successful registration times and unsuccessful registration times NS Cancel Times NS Test Times It refers to the times of cancellation of a specific supplementary service within the measurement period that is it is the sum of successful cancellation times and unsuccessful cancellation times It refers to the times of verification of a specific supplementary service within the measurement period that is it is the sum of successful verification times and unsuccessful verificat
275. up group sets TKGRP_INCOMING_OF FICE_TRAFFIC It measures the traffic born by Combination of any outgoing or outgoing circuits of each trunk bi directional trunk groups or of trunk group group sets TKGRP_OUTGOING_OF FICE_TRAFFIC 2 5 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 2 Traffic Measurement Tasks Measurement unit Meaning Measurement object DESTINATION_TRAFFIC It measures the traffic to a certain destination so as to provide reference data for network management and maintenance to help maintenance personnel find the cause for low call completion ratio to improve network management and control capability and to allocate network resources more efficiently One or several destinations DESTINATION_DISTRIB UTION_TRAFFIC It measures the distribution of traffic to a certain destination code in an office direction Combination of objects consisting of two parts 1 One or more destinations or destination codes or all destination codes that is only office direction or trunk group is taken into consideration In this case the measurement is similar to OFFICE_DIRECTION_OUTGOING _OFFICE_TRAFFIC or TKGRP_OUTGOING_OFFICE_TRA FFIC 2 Combination of any office directions or trunk groups or all outgoing trunk groups or all objects that is only destination or destination code is taken in considera
276. ur serious call loss and great impact on other services For instance the telephone service and fax service might affect each other if they share the common resource and if the call traffic is heavy the fax service shall be affected In addition some users accessing the Internet will occupy the system resource exclusively for a long time thus decreasing available resources and aggravating call losses To solve top usage user problems it s advised to install more user lines register call forwarding on busy CFB service and call forwarding to voice mailbox and so on ll Measurement of top called busy user With the measurement unit of Top Called Busy Traffic in the Maximum Minimum Value Task you can find out the top 10 called busy users and their total called busy times from 4 00 a m to the end of the measurement The called busy times refers to the total times of no reply of the called party due to on going conversation As called busy is a kind of call loss the processing of called busy users is a quick and effective way to raise the call completion rate To solve this problem it s advised to use supplementary services install more user lines or set the call forwarding to voice mailbox and so on lll Measurement of top ringed no answer user With the measurement unit of Top Ringed No Answer Traffic in the Maximum Minimum Value Task you can find out the top 10 ringed no answer users an
277. ure times in this measurement period As the difference is to be calculated the measurement result cannot be sent out before a complete measurement period ends in most of the traffic measurement tasks 2 Measurement of seizure traffic This measurement can be implemented by the scanning of the assistant seizure traffic The assistant seizure traffic at the corresponding software flow point will be added or subtracted That is if a trunk circuit is seized once 1 will be added and if a trunk circuit is released once 1 will be subtracted from the auxiliary traffic Obviously this variable reflects altogether how many trunk circuits are seized within a certain time segment The timing task of traffic measurement scans this variable every 10 seconds and accumulates it into the seizure traffic When the measurement period ends the seizure traffic is the product of sum of assistant seizure traffic scanning duration 10 seconds total duration measurement period For example if there are total 10 trunk circuits in a trunk group when the variable is scanned at 10 20 30 40 50 or 60 seconds in one minute the assistant seizure traffic is respectively 2 4 7 9 5 and 1 So the traffic is calculated as follows 2 4 7 9 5 1 10 60 4 83 It should be noted that if the assistant seizure traffic is scanned every 10 seconds while the calculation formula takes it for granted that the circuit is always seized during the 10 seconds
278. user Outcode2 External code of the second no reply user No Answer Times2 No answer times of the second no reply user Local DnSet3 Number initial set of the third no replay user Outcode3 External code of the third no reply user No Answer Times3 No answer times of the third no reply user Local DnSet4 Number initial set of the fourth no replay user Outcode4 External code of the fourth no reply user No Answer Times4 No answer times of the fourth no reply user Local DnSet5 Number initial set of the fifth no replay user Outcode5 External code of the fifth no reply user No Answer Times5 No answer times of the fifth no reply user Local DnSet6 Number initial set of the sixth no replay user Outcode6 External code of the sixth no reply user No Answer Times6 No answer times of the sixth no reply user Local DnSet7 Number initial set of the seventh no replay user Outcode7 External code of the seventh no reply user No Answer Times7 No answer times of the seventh no reply user 5 68 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description Local DnSet8 Number initial set of the eighth no replay user Outcode8 External code of the eighth no reply user No Answer Times8 No answer times of the eighth no reply user
279. utgoing trunk circuits by the calls to be transferred by a certain trunk group Transfer Seizure Times It refers to the number of successful seizures of outgoing trunk circuits by the calls to be transferred by a certain trunk group Connected Times It refers to the number of ringed outgoing calls born on a certain trunk group Answer Times It refers to the number of answered outgoing calls born on a certain trunk group Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 5 Traffic Measurement Entities Entity Description It refers to the number of route selection failures due to all outgoing or bi directional Overflow Times an l trunk circuits of a certain trunk group in busy state Trunk Circuit Mismatched Times It refers to the number of failed calls due to unmatched trunk circuit type Bearer Capability Mismatched Times It refers to the number of failed calls due to the mismatch between bearer capability and bearer type Dual Seizure Times It refers to the times of dual seizure of the bi directional circuits TK Retry Times It refers to the number of call attempts after the failure of seizing outgoing trunk circuits Peer End Congestion Times It refers to the times of receiving congestion signal from the peer office Congestion Duration It refers to the duration from the start to the end of the congestion of outgoing or bi
280. y oes Allowed for the users who Modifying task Prohibited have created the tasks to Allowed name A be modified Customizing measurement Prohibited Prohibited Allowed indices Querying a task alowed Allowed Allowed and result lll Measurement entities For any of extremum measurement entities of a measurement object for example measurement of CPU occupation rate it cannot be created in multiple measurement tasks otherwise the measurement result will be inaccurate IV BAM time The result output of a traffic measurement task is closely related to the time If the BAM time is modified it is possible that the measurement result exported within the first measurement period after the modification will be incorrect 3 2 Creating Measurement Task Follow the steps as listed in Figure 3 4 to create a traffic measurement task Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations hUC Yes Customize entity or not _ gt gt Customize entity N poea J fe Input measurement task name and description infomation 7 gt Define entity thresholds Define sampling Optional parameters pa Define report output mode Select task type V Select measurement unit Select measurement entities V Select measurement object s V Set measurement duration measurement periode and m
281. y Task List operation if you select All all tasks will be listed in the navigation tree If you select Error task only error tasks will be listed 3 21 Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations Query Task Result Time Type Entity Style original gt Report Type Normal Time Start Date Start Time Continuous 03 10 23 0 00 00 End Date End Time 03 10 24 z cn es l Figure 3 16 Query Task Result dialog box Table 3 9 explains the fields in the above dialog box Table 3 9 Meaning of fields in Query Task Result dialog box Field Meaning Entity Style Original Only the result of the original measurement entities will be displayed Evolve The result of the original measurement entities including those whose calculation formulas have been modified will be displayed Brief The result of the original measurement entities and custom measurement entities will be displayed Detailed The result of all measurement entities including original measurement entities original measurement entities whose calculation formulas have been modified and custom measurement entities will be displayed Report Type Normal The default report type of the system Sum by Period The value of each measurement entity equals the total values of all entities of the same type within
282. ype provides information about the connections and failure causes of such connecting types as toll incoming toll outgoing local incoming and local outgoing calls The measurement involves such units as Connecting Type Traffic 3 Measurement of the office direction provides information about incoming calls to the local office from another office or outgoing calls to another office from the local office and the failure causes It can also measure the incoming or outgoing traffic of every office direction in a measurement task The measurement involves such units as Office Direction Incoming Office Traffic and Office Direction Outgoing Office Traffic 4 Measurement of the trunk group provides information about incoming calls from or outgoing calls to a trunk group and the failure causes It can also measure the incoming or outgoing traffic of every office direction in a measurement task The measurement involves such units as TKGRP Incoming Office Traffic and TKGRP Outing Office Traffic The trunk group measurement can help locate the call loss caused by a faulty trunk Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 4 Traffic Measurement Applications 5 Measurement of the destination provides information about calls to the destination cities for example Beijing Shanghai from the local office and the failure causes The measurement involves such units as Destination Translation T
283. ystem Chapter 5 Traffic Measurement Entities 5 2 Bearer Traffic Task Entity Description Office Direction Incoming Office Traffic Seizure Times It refers to the number of seizure attempts of incoming or bi directional trunk circuits by incoming calls in a specific office direction Terminal Call Attempt Times It refers to the number of incoming call attempts to local users in a specific office direction Transfer Call Attempt Times It refers to the number of incoming calls in a specific office direction which will be transferred by the local office Call Connected Times It refers to the number of ringed incoming calls in a specific office direction Answer Times It refers to the number of answered incoming calls in a specific office direction Terminal Call Answer Times It refers to the number of incoming calls answered by local users Transfer Answer Times It refers to the number of answered calls that had been transferred by the local office Lost Call of Internal Congestion Times It refers to the call loss times caused by intra module or inter module resource congestion unavailable public resource system error hardware fault software fault and voice channel congestion Congestion Duration It refers to the duration from the start to the end of the congestion When no resource is available the congestion starts it ends when the first idle equipment appears
284. ystem Chapter 3 Traffic Measurement Operations Task name f Task description Traffic task type Measurement unit AM A AA omer Figure 3 8 Interface for creating a new task 3 2 3 Inputting Task Name and Description The name of a traffic measurement task should be as simple and clear as possible but the description of it can contain the task purpose in details The name should be a string of less than 32 characters consisting of English letters digits and other characters Each Chinese character is counted as two characters and no space between characters is allowed In the example set task name to IADAnswerRate and task description to IAD 1 Answer Rate 3 2 4 Selecting Task Type Each measurement entity is subject to related measurement task type and measurement type For a traffic measurement task only measurement entities subject to the same measurement task type can be selected that is all measurement entities of a measurement task must belong to one or more measurement types of the same measurement task type Operation Manual Traffic Measurement U SYS SoftX3000 SoftSwitch System Chapter 3 Traffic Measurement Operations The measurement task IAD traffic corresponds to the measurement unit MGW Traffic that is subject to Bearer Traffic Task so select Bear Traffic for Traffic Task Type in Figure 3 8 3 2 5 Selecting Measurement Unit Select MGW T

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