here - Gift cards
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1. cards can be redeemed are stated on each card It is important to know that gift cards are specific to issuer brands For example a Bond Bond gift card cannot be redeemed at a Bling store only at a Bond Bond store Selling Gift Station gift cards On an Eftpos Paymark or ANZ terminal Two options have been developed for adding value to Gift Station gift cards through Eftpos terminals One uses the REFUND function the other uses the CASH OUT function Accept payment before you begin 1 Swipe card 2 Press REFUND OR CASH OUT 3 Key in amount required and ENTER 4 If you are using REFUND swipe your merchant card when Recharge Card prompted and enter the merchant card PIN Your Store Name 5 Press CREDIT and ENTER Your Store Address 7 Terminal displays ACCEPTED DECLINED and prints 2 Terminal Id 00000000 receipts Transaction No 211 Time 01 Oct 07 15 18 Card 000000 0000 This example shows Paper Plus gift card Amount 50 00 and confirms the Balance 50 00 card balance of 50 ACCEPTED Example receipt Continued On a point of sale system Prior to vending your first Gift Station gift card you must enter the SKUs into your POS system so that the product barcode is recognised when it s scanned The SKU s must be price required allowing the operator to key in the required value The POS must prompt the user to swipe the gift card after completion of tendering th2. Guide to selling Gift Station gift cards Version 1 4 Introduction This is your guide to recognising and issuing Gift Station gift cards Please read it carefully If you re unsure about any part of the processes described in this guide please do not hesitate to contact us at the earliest opportunity Stocks of gift cards can be ordered at www ezipay co nz or by phoning Ezi Pay on 0800 960 000 Please have your Ezi Pay account number and security PIN handy in order to use our automated stock ordering system Contact details For technical assistance with processing gift card transactions please contact Ezi Pay customer care Phone 0800 960 000 Fax 0800 961 000 Online www ezipay co nz Post PO Box 2533 Shortland Street Auckland Recognising a Gift Station gift card Gift Station gift cards are credit card sized plastic cards When displayed on the Gift Station they re attached to a cardboard display carrier with a mexican hat holder This allows them to hang on the stand as well as providing the purchaser and the recipient with information about the card On the reverse of the display carrier you will find the product barcode as well as the minimum and maximum amount that can be added to the card The carrier is constructed to allow the gift card to be activated without detaching it and damaging the packaging To swipe the card through your terminal simply bend the cardboard carrier back at the crease which will
3. e funds Additionally the POS system needs to specify which gift card to swipe and how much value should be added to it This is a relatively minor development for most POS vendors Accept payment before you begin Scan the product barcode on the reverse of the display carrier Enter the value to be added Complete the sale and tender funds On completion of the sale swipe the gift card when prompted Press REFUND or CASH OUT Key in amount required and press ENTER If you are using REFUND swipe your merchant card when prompted and enter the merchant card PIN 10 Press CREDIT amp select SIGN when prompted PIN or Sig It is good practice to have the customer sign for the card 11 Press OK when prompted Sig ok 12 Terminal displays ACCEPTED DECLINED and prints receipt On a point of sale system with the Ezi Pay dll software Accept payment before you begin Some point of sale systems have dedicated software designed to issue and redeem Gift Station cards If you are using one of these systems please check your POS provider s user manual for instructions on operation On a Nurit terminal Accept payment before you begin 1 Swipe card 2 Select RECHARGE CARD 3 Key in desired amount and press ENTER 4 Terminal will resoond ACCEPTED DECLINED and print receipt with balance What happens if add value to a gift card but the customer s payment for the card fails For you
4. ft cards have minimum and maximum amounts Each gift card has a minimum and maximum charge amount Most but not all Gift Station gift cards have a minimum charge value of 20 with maximum charge values ranging up to 1 000 The minimum charge value is listed on the reverse of the display carrier in the top left corner while the maximum charge value is listed within the terms and conditions at the bottom 2 The value on gift cards has an expiry date As with traditional gift vouchers and even cheques the value on Gift Station gift cards has a period of validity after which it expires and is no longer available to be used Most but not all have a term of 12 months which begins when the card is first purchased Once the value on a card has expired the card may be reloaded and the funds reloaded to the card are available for the full period of validity from the date of reload Any expired value is not refundable 3 Gift cards are cash Gift Station gift cards carry no value until loaded Once loaded they are essentially cash For your security it is vital that you receive confirmed payment before you load value onto any gift card Should you load a gift card only to find that your customer s payment is declined please call Ezi Pay customer care on 0800 960 000 to void the gift card transaction A small charge to cover restocking costs applies to this service 4 Gift cards work only for their own brand The stores in which Gift Station gift
5. lance is printed on the receipt with every purchase transaction as well as the receipt printed when you first issue the card Reports invoicing and payment Sales of Gift Station gift cards will appear on your regular Ezi Pay reports and invoices As with other Ezi Pay products you will be invoiced for your sales less commission on a weekly basis Optional daily traffic report You may opt to receive a daily traffic report which will contain all sales from the previous day Please contact Ezi Pay customer care on 0800 960 000 to receive this report Ordering stocks of gift cards Stock of gift cards is provided to you free of charge While our merchandisers will visit you regularly you can also order stocks of gift cards through our phone system at any time of the day To do this phone 0800 960 000 and select option 3 When prompted enter your Ezi Pay account number and 4 digit account PIN Each card brand is identified by a 3 digit code Available cards may change from time to time so we recommend referring to the up to date list of all card codes at www ezipay co nz automatedsupport asp
6. r security it is very important that you receive payment before loading value to a gift card You may void a gift card activation by phoning 0800 960 000 A restocking fee applies to this service accidentally add the wrong value to the gift card If the value you have added to the card is less than the value requested complete the issue process again adding the balance to the card If the value you have added to the card is more than the value requested please phone us on 0800 960 000 to void the transaction Frequently asked questions Where is the Gift Station The Gift Station is in New World Pak n Save Paper Plus Life Pharmacy Liquorland Civic Video and Take Note stores nationwide as well as in selected Four Squares and other high foot traffic locations Are the Gift Station gift cards rechargeable Yes the cards can be recharged at any outlet that sells them The minimum and maximum available top up amounts are printed on the card backing Does the card have an expiry date Yes most cards expire 12 months after purchase or last recharge The period of validity is listed on the back of each card Once the balance on the card has expired the card itself can still be recharged making the new balance available for a further 12 months How does a customer know how much money is on a gift card The user can check their balance at www giftstation co nz Some terminals also support balance enquiry function and the current ba
7. reveal the magstripe If you are presented with a new Gift Station gift card still attached to its backer that has had its scratch panel removed and its PIN revealed do not sell the card Please select another from the stand and discard the first card Gift Station gift cards are rechargeable so you may be presented with a gift card that has already been removed from the carrier and its PIN revealed You earn the same margin on recharging cards as you do on the first sale Product barcode Miri PLP Minimum charge CHARGE l amount AMOUNT S20 BOND B0ND Terms conditions maximum charge amount expiry and redemption information Example display backer back Tasa nazan maa ee ee ee k n eed Pe ee TE mni rer mE iy bn Pe NE AI ER A E Bf mna T am cA aA ARL RE ee al Barmikemw muri wean LF aji helal LI el te e Tia iint omen l i ee Re il BI nara E p Pak Sas ee ge anan ama ee Aran wusa an dan sandi xam avin ini mad b airi mi b gt pa mp Tak er l Bamieh E m Sahay c U Kel aia E Su er j r tank Too Lama nad m lC zanebun nar au asa an kami rn nan m n bala u Hm mema Bee pe ea gan g dl ad Tea ed bee z Card number 2256000 9 i e PIN under scratch panel i BOND BOND Magstripe Expiry informatio hy Eatm ralaald cangyindkn m Riza mn Nma iter hal arity Example gift card front Example gift card back kn 4 things to know about gift cards 1 Gi
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